At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy.
The AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do.
Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and products rely on.
Model Integration & Routing. Own the infrastructure that lets Harvey onboard new foundation models fast and route to the right one for every task - a capability every product team depends on.
Evaluation Infrastructure. Build the shared eval tooling and frameworks that let every team across Harvey measure and improve AI quality systematically.
Shared Abstractions. Create the SDKs, platform primitives, and developer tooling that make it dramatically easier for product teams to ship AI-powered features.
Design and build abstractions and platform-level systems that improve all of Harvey’s agentic products.
Own infrastructure for model integration, routing, and evaluation that helps Harvey choose and deploy the right foundation model for any given context.
Build evaluation frameworks and tooling that let every team across Harvey iterate on AI quality effectively.
Partner closely with product engineering teams, PMs, and design to launch cutting-edge AI products.
Evaluate, prototype, and integrate the latest advancements in AI and agentic systems as they emerge.
8+ years of experience building backend systems, with at least 1+ year focused on AI/ML engineering and a track record of technical leadership across teams.
Experience building and shipping multi-model or multi-provider AI systems in production.
Familiarity with context management, session state, or memory systems in AI or distributed systems. You’ve thought about what the model sees and why it matters.
A track record of building internal platforms, SDKs, or shared infrastructure that other engineering teams actually adopted - and an understanding of why developer experience matters as much as raw capability.
Strong judgment about abstractions. Opinionated about good design but pragmatic about shipping incrementally.
Excitement about agentic AI and the infrastructure challenges of making autonomous systems reliable when the stakes are real.
A bias toward full ownership: you navigate ambiguity well and don’t wait for a roadmap to start solving problems.
Bonus: experience building evaluation frameworks, working with agent/function-calling architectures, familiarity with legal or other high-stakes professional services domains, or time at early-stage or hyper-growth startups where the underlying technology changes regularly.
$231,000 - $340,000
#LI-AK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy.\n\nThe AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do.\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and products rely on.\n\n - Model Integration & Routing. Own the infrastructure that lets Harvey onboard new foundation models fast and route to the right one for every task - a capability every product team depends on.\n\n - Evaluation Infrastructure. Build the shared eval tooling and frameworks that let every team across Harvey measure and improve AI quality systematically.\n\n - Shared Abstractions. Create the SDKs, platform primitives, and developer tooling that make it dramatically easier for product teams to ship AI-powered features.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and build abstractions and platform-level systems that improve all of Harvey’s agentic products.\n\n - Own infrastructure for model integration, routing, and evaluation that helps Harvey choose and deploy the right foundation model for any given context.\n\n - Build evaluation frameworks and tooling that let every team across Harvey iterate on AI quality effectively.\n\n - Partner closely with product engineering teams, PMs, and design to launch cutting-edge AI products.\n\n - Evaluate, prototype, and integrate the latest advancements in AI and agentic systems as they emerge.\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience building backend systems, with at least 1+ year focused on AI/ML engineering and a track record of technical leadership across teams.\n\n - Experience building and shipping multi-model or multi-provider AI systems in production.\n\n - Familiarity with context management, session state, or memory systems in AI or distributed systems. You’ve thought about what the model sees and why it matters.\n\n - A track record of building internal platforms, SDKs, or shared infrastructure that other engineering teams actually adopted - and an understanding of why developer experience matters as much as raw capability.\n\n - Strong judgment about abstractions. Opinionated about good design but pragmatic about shipping incrementally.\n\n - Excitement about agentic AI and the infrastructure challenges of making autonomous systems reliable when the stakes are real.\n\n - A bias toward full ownership: you navigate ambiguity well and don’t wait for a roadmap to start solving problems.\n\n - Bonus: experience building evaluation frameworks, working with agent/function-calling architectures, familiarity with legal or other high-stakes professional services domains, or time at early-stage or hyper-growth startups where the underlying technology changes regularly.\n\n\n\n\nCOMPENSATION RANGE\n\n$231,000 - $340,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AK1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"01f31ece-f3fe-4991-b6fb-b59f21faa8e9","title":"Staff Software Engineer, Full Stack","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-02-11T01:35:08.668+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/01f31ece-f3fe-4991-b6fb-b59f21faa8e9","applyUrl":"https://jobs.ashbyhq.com/harvey/01f31ece-f3fe-4991-b6fb-b59f21faa8e9/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Full Stack Software Engineer at Harvey, you’ll play a pivotal role in shaping the foundation of our product platform while directly building user-facing features for some of the world’s leading law firms and enterprise customers. This team owns and operates the platform layer that enables secure, reliable, and flexible experiences for our customers including notifications, permissions and feature flag infrastructure. We also build enterprise-grade collaboration product experiences for law firms.
You will design and own systems that not only serve as critical infrastructure for the rest of the company, but also directly impact how our users engage with Harvey’s AI-powered legal tools. This role is ideal for engineers who are excited by the opportunity to move between deep platform thinking and hands-on product iteration.
This role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.
Design and build foundational infrastructure including authentication, permissions, feature flagging, notifications, and document management integrations
Build and evolve Harvey’s internal product platform, accelerating development across multiple product lines and engineering teams
Lead development of enterprise-facing features, such as secure multi-party collaboration, cross-organization workflows, and robust admin controls
Maintain high standards for security, privacy, and system reliability, particularly in handling sensitive legal data
Collaborate cross-functionally with product, AI, design, and GTM teams to deliver delightful, enterprise-ready experiences
5+ YoE (post-BS/MS) in a product focused full-stack software engineering role.
Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
Track record of building fast-growing SaaS products by leveraging PWA technologies.
Track record of shipping highly intuitive products, strong attention to detail.
Experience building backend platforms that can support multiple product lines.
Strong programming skills and general Computer Science knowledge.
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
#LI-KT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\nROLE OVERVIEW\n\nAs a Staff Full Stack Software Engineer at Harvey, you’ll play a pivotal role in shaping the foundation of our product platform while directly building user-facing features for some of the world’s leading law firms and enterprise customers. This team owns and operates the platform layer that enables secure, reliable, and flexible experiences for our customers including notifications, permissions and feature flag infrastructure. We also build enterprise-grade collaboration product experiences for law firms.\n\n\n\nYou will design and own systems that not only serve as critical infrastructure for the rest of the company, but also directly impact how our users engage with Harvey’s AI-powered legal tools. This role is ideal for engineers who are excited by the opportunity to move between deep platform thinking and hands-on product iteration.\n\n\n\nThis role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU'LL DO\n\n - Design and build foundational infrastructure including authentication, permissions, feature flagging, notifications, and document management integrations\n\n - Build and evolve Harvey’s internal product platform, accelerating development across multiple product lines and engineering teams\n\n - Lead development of enterprise-facing features, such as secure multi-party collaboration, cross-organization workflows, and robust admin controls\n\n - Maintain high standards for security, privacy, and system reliability, particularly in handling sensitive legal data\n\n - Collaborate cross-functionally with product, AI, design, and GTM teams to deliver delightful, enterprise-ready experiences\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ YoE (post-BS/MS) in a product focused full-stack software engineering role.\n\n - Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies.\n\n - Track record of shipping highly intuitive products, strong attention to detail.\n\n - Experience building backend platforms that can support multiple product lines.\n\n - Strong programming skills and general Computer Science knowledge.\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"04e17f81-d0a7-4f83-8526-ec4c9532ddcc","title":"Senior Software Engineer, Frontend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2024-03-08T01:46:09.108+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/04e17f81-d0a7-4f83-8526-ec4c9532ddcc","applyUrl":"https://jobs.ashbyhq.com/harvey/04e17f81-d0a7-4f83-8526-ec4c9532ddcc/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Senior Software Engineer, Frontend at Harvey, you will own and lead engineering projects that define the user experience of our different products: Assistant, Vault, Workflows, and Harvey in Microsoft Word and Outlook. You will also lead frontend engineering on new products that we are building at Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. If any of this resonates with you, this role might be right for you.
This role is based in San Francisco, CA. We use a hybrid in-person work model and offer relocation assistance to new employees.
Build new interfaces for lawyers and organizations to collaborate with AI.
Lead end-to-end UI features for Assistant, Vault, Workflows, our Word/Outlook add-ins, and future Harvey products — from scoping and design reviews to implementation, launch, and iteration.
Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling.
Architect reusable components and patterns and evolve our internal design system.
Optimize frontend performance at scale.
Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.
Raise the bar on frontend reliability and security UX for enterprise and regulated environments.
Mentor peers through thoughtful code reviews and documentation; help refine our frontend standards and developer experience.
Experience with React, Typescript, and CSS (we use Tailwind CSS)
Track record of building fast-growing SaaS products by leveraging PWA technologies
Track record of shipping highly intuitive products, strong attention to detail
Experience working at startups and scaleups (anywhere from early-to-late-stage) is a plus
$200,000 - $260,000 USD
#LI-TH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Senior Software Engineer, Frontend at Harvey, you will own and lead engineering projects that define the user experience of our different products: Assistant, Vault, Workflows, and Harvey in Microsoft Word and Outlook. You will also lead frontend engineering on new products that we are building at Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. If any of this resonates with you, this role might be right for you.\n\nThis role is based in San Francisco, CA. We use a hybrid in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build new interfaces for lawyers and organizations to collaborate with AI.\n\n - Lead end-to-end UI features for Assistant, Vault, Workflows, our Word/Outlook add-ins, and future Harvey products — from scoping and design reviews to implementation, launch, and iteration.\n\n - Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling.\n\n - Architect reusable components and patterns and evolve our internal design system.\n\n - Optimize frontend performance at scale.\n\n - Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.\n\n - Raise the bar on frontend reliability and security UX for enterprise and regulated environments.\n\n - Mentor peers through thoughtful code reviews and documentation; help refine our frontend standards and developer experience.\n \n \n\n\nWHAT YOU HAVE\n\n - Experience with React, Typescript, and CSS (we use Tailwind CSS)\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Experience working at startups and scaleups (anywhere from early-to-late-stage) is a plus\n\n\n\n\nCOMPENSATION RANGE\n\n$200,000 - $260,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-TH1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"04eb457b-e985-4e3b-9635-0a2b867ada97","title":"Senior Software Engineer, Agents","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-01-31T03:39:41.138+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/04eb457b-e985-4e3b-9635-0a2b867ada97","applyUrl":"https://jobs.ashbyhq.com/harvey/04eb457b-e985-4e3b-9635-0a2b867ada97/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.
You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.
We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.
Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.
Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.
Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.
Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.
Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.
Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.
Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.
Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.
Stay current on new developments in agentic systems and bring those learnings back to the products we build.
Passion for building effective domain-specific agents.
Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.
Comfortable with when and how to use evaluations to drive quality.
Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.
5-8 years (post-BS/MS) of software engineering experience.
We are hiring for this role across Mid, Senior, and Staff levels.
Proficiency in Python and experience working with LLM APIs and agent frameworks.
Experience with shipping user-facing products, either on the backend or full-stack.
$193,400 - $290,000 USD
#LI-BB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.\n\nYou will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.\n\nWe're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.\n\n - Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.\n\n - Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.\n\n - Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.\n\n - Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.\n\n - Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.\n\n - Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.\n\n - Stay current on new developments in agentic systems and bring those learnings back to the products we build.\n\n\n\n\nWHAT YOU HAVE\n\n - Passion for building effective domain-specific agents.\n\n - Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.\n\n - Comfortable with when and how to use evaluations to drive quality.\n\n - Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.\n\n - 5-8 years (post-BS/MS) of software engineering experience.\n\n - We are hiring for this role across Mid, Senior, and Staff levels.\n\n - Proficiency in Python and experience working with LLM APIs and agent frameworks.\n\n - Experience with shipping user-facing products, either on the backend or full-stack.\n\n\n\n\nCOMPENSATION RANGE\n\n\n\n$193,400 - $290,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-BB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"04ee546e-7432-4154-abf2-cb3b2d7abf7a","title":"Senior Software Engineer, Frontend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-06-11T22:14:57.748+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/04ee546e-7432-4154-abf2-cb3b2d7abf7a","applyUrl":"https://jobs.ashbyhq.com/harvey/04ee546e-7432-4154-abf2-cb3b2d7abf7a/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Frontend Software Engineer at Harvey, you will own and lead engineering projects that define the user experience of users of Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. We also build enterprise-grade collaboration product experiences for law firms.
This role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.
Build new interfaces for lawyers and organizations to collaborate with AI
Lead end-to-end UI features for Shared Spaces and future Harvey products — from scoping and design reviews to implementation, launch, and iteration
Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling
Architect reusable components and patterns and evolve our internal design system
Optimize frontend performance at scale
Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.
Raise the bar on frontend reliability and security UX for enterprise and regulated environments
4+ years (post-BS/MS) of frontend-focused software engineering experience
Experience working across the stack to ship user-facing features with measurable impact
Experience with React, Typescript, and CSS (we use Tailwind CSS)
Track record of shipping highly intuitive products, strong attention to detail
Strong programming skills and general Computer Science knowledge
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
#LI-KT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Frontend Software Engineer at Harvey, you will own and lead engineering projects that define the user experience of users of Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. We also build enterprise-grade collaboration product experiences for law firms.\n\n\n\nThis role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build new interfaces for lawyers and organizations to collaborate with AI\n\n - Lead end-to-end UI features for Shared Spaces and future Harvey products — from scoping and design reviews to implementation, launch, and iteration\n\n - Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling\n\n - Architect reusable components and patterns and evolve our internal design system\n\n - Optimize frontend performance at scale\n\n - Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.\n\n - Raise the bar on frontend reliability and security UX for enterprise and regulated environments\n\n\n\n\nWHAT YOU HAVE\n\n - 4+ years (post-BS/MS) of frontend-focused software engineering experience\n\n - Experience working across the stack to ship user-facing features with measurable impact\n\n - Experience with React, Typescript, and CSS (we use Tailwind CSS)\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Strong programming skills and general Computer Science knowledge\n \n \n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"07054b1e-f7ac-4388-8149-2954b30640c7","title":"Enterprise Account Executive","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Stockholm","secondaryLocations":[],"publishedAt":"2026-07-13T13:22:48.464+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/07054b1e-f7ac-4388-8149-2954b30640c7","applyUrl":"https://jobs.ashbyhq.com/harvey/07054b1e-f7ac-4388-8149-2954b30640c7/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
Achieve and exceed revenue targets and other key sales metrics.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\nWHAT YOU'LL DO\n\n - Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"07d354ff-5d99-4432-bbad-68818ee2b25e","title":"Legal Engineer, Product Specialist Manager","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-18T18:03:08.310+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/07d354ff-5d99-4432-bbad-68818ee2b25e","applyUrl":"https://jobs.ashbyhq.com/harvey/07d354ff-5d99-4432-bbad-68818ee2b25e/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineer - Product Specialist Managers lead and scale a high-performing team of Legal Engineer - Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.
You will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.
This is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.
Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise. Coach team members through complex customer situations, provide actionable feedback, and create clear paths for growth and performance excellence.
Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion. Partner closely with Customer Success Managers and Account Executives to ensure coordinated account strategies that deepen engagement and demonstrate measurable value.
Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement. Ensure consistent, high-quality delivery of workshops, trainings, and hands-on agent building sessions that help legal professionals integrate Harvey deeply into their workflows across practice areas and geographies.
Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders. Step into critical moments to unblock adoption challenges and reinforce Harvey’s value proposition.
Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base. Establish clear performance metrics tied to adoption, engagement, and customer health. Drive accountability through data-informed decision making.
Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale. Partner with Legal Enablement and Product to continuously improve materials and approaches.
Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions. Ensure insights from customer engagements are translated into actionable improvements across teams.
Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development. Advocate for features and workflows that address real-world legal use cases and improve usability, adoption, and impact.
Shape Harvey’s customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers. Help define how Harvey communicates value in a post-sales context.
JD or equivalent legal qualification.
5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
4+ years of direct people-management experience, with a demonstrated track record of building, leading, and developing high-performing teams - including hiring, performance management, and career development of direct reports. Experience managing legal professionals is preferred, but candidates with strong management track records leading non-legal teams will also be considered, provided they bring the legal background described above.
Strong executive presence, with experience building relationships with senior stakeholders such as law firm partners, general counsel, c-suite/senior innovation team members and legal operations leaders.
Deep understanding of legal workflows and the challenges faced by modern legal teams.
Demonstrated success in customer-facing roles (e.g., client advisory, customer success, legal tech, or innovation teams).
Ability to operate in a fast-paced, ambiguous environment and drive both strategic initiatives and day-to-day execution.
Strong interest in AI and its potential to transform the legal industry.
Experience working cross-functionally with Product and Engineering teams is a plus.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-SZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineer - Product Specialist Managers lead and scale a high-performing team of Legal Engineer - Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.\n\nYou will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.\n\nThis is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise. Coach team members through complex customer situations, provide actionable feedback, and create clear paths for growth and performance excellence.\n\n - Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion. Partner closely with Customer Success Managers and Account Executives to ensure coordinated account strategies that deepen engagement and demonstrate measurable value.\n\n - Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement. Ensure consistent, high-quality delivery of workshops, trainings, and hands-on agent building sessions that help legal professionals integrate Harvey deeply into their workflows across practice areas and geographies.\n\n - Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders. Step into critical moments to unblock adoption challenges and reinforce Harvey’s value proposition.\n\n - Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base. Establish clear performance metrics tied to adoption, engagement, and customer health. Drive accountability through data-informed decision making.\n\n - Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale. Partner with Legal Enablement and Product to continuously improve materials and approaches.\n\n - Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions. Ensure insights from customer engagements are translated into actionable improvements across teams.\n\n - Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development. Advocate for features and workflows that address real-world legal use cases and improve usability, adoption, and impact.\n\n - Shape Harvey’s customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers. Help define how Harvey communicates value in a post-sales context.\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - 5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.\n\n - 4+ years of direct people-management experience, with a demonstrated track record of building, leading, and developing high-performing teams - including hiring, performance management, and career development of direct reports. Experience managing legal professionals is preferred, but candidates with strong management track records leading non-legal teams will also be considered, provided they bring the legal background described above.\n\n - Strong executive presence, with experience building relationships with senior stakeholders such as law firm partners, general counsel, c-suite/senior innovation team members and legal operations leaders.\n\n - Deep understanding of legal workflows and the challenges faced by modern legal teams.\n\n - Demonstrated success in customer-facing roles (e.g., client advisory, customer success, legal tech, or innovation teams).\n\n - Ability to operate in a fast-paced, ambiguous environment and drive both strategic initiatives and day-to-day execution.\n\n - Strong interest in AI and its potential to transform the legal industry.\n\n - Experience working cross-functionally with Product and Engineering teams is a plus.\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SZ1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"08bf31a9-9e6d-4fa0-b552-a55e68915a71","title":"Senior Product Marketing Manager, Core","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-09T14:11:59.501+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/08bf31a9-9e6d-4fa0-b552-a55e68915a71","applyUrl":"https://jobs.ashbyhq.com/harvey/08bf31a9-9e6d-4fa0-b552-a55e68915a71/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re hiring a Senior Product Marketing Manager to help define and scale how Harvey brings its products to market. At Harvey, Senior PMMs operate as owners of their product area or customer segment.
You will define positioning and narrative, shape go-to-market strategy, influence product direction and prioritization through deep customer, market, and competitive insight, and be accountable for driving adoption and revenue impact. You should be equally comfortable shaping high-level positioning and go-to-market strategy as you are rolling up your sleeves to turn that strategy into content, launches, and enablement that drive real adoption.
This is a high-visibility role that works closely with Marketing, GTM, Product, and executive leadership to drive meaningful customer and business outcomes.
Lead go-to-market strategy for a core product area from positioning and narrative through launch and post-launch adoption
Define clear, differentiated positioning and messaging grounded in customer needs, market dynamics, and product capabilities
Plan and execute product and feature launches in close partnership with Product, Engineering, Sales, and Enablement
Ensure launches translate into real-world impact through enablement, campaigns, and post-launch iteration
Partner with Growth, Demand Gen, and Sales to support sustained adoption beyond initial launch moments
Create and oversee high-impact customer- and sales-facing assets (e.g., pitch decks, one-pagers, competitive narratives, battlecards, onboarding materials)
Conduct and synthesize customer research, market analysis, and competitive intelligence to inform positioning, GTM strategy, and product direction
6–8+ years of experience in Product Marketing, Product Management, Product Strategy, ideally in high growth B2B SaaS
Experience marketing to enterprise customers, ideally including Fortune 100 or professional services organizations
Proven track record leading major product launches and shaping positioning that drives real business outcomes
Strong ability to translate technical or AI-powered products into clear, compelling narratives for diverse audiences
Eager to move fast & drive impact, you’d rather build an imperfect one-pager quickly that is used by many people than a perfect one that collects dust
Excellent written and verbal communication skills, with strong executive presence
Ability to differentiate valuable signal from noise
Ability to thrive in ambiguous cross-functional projects across Product, GTM, and Founders
$137,600-206,400 USD
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re hiring a Senior Product Marketing Manager to help define and scale how Harvey brings its products to market. At Harvey, Senior PMMs operate as owners of their product area or customer segment.\n\nYou will define positioning and narrative, shape go-to-market strategy, influence product direction and prioritization through deep customer, market, and competitive insight, and be accountable for driving adoption and revenue impact. You should be equally comfortable shaping high-level positioning and go-to-market strategy as you are rolling up your sleeves to turn that strategy into content, launches, and enablement that drive real adoption.\n\nThis is a high-visibility role that works closely with Marketing, GTM, Product, and executive leadership to drive meaningful customer and business outcomes.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead go-to-market strategy for a core product area from positioning and narrative through launch and post-launch adoption\n\n - Define clear, differentiated positioning and messaging grounded in customer needs, market dynamics, and product capabilities\n\n - Plan and execute product and feature launches in close partnership with Product, Engineering, Sales, and Enablement\n\n - Ensure launches translate into real-world impact through enablement, campaigns, and post-launch iteration\n\n - Partner with Growth, Demand Gen, and Sales to support sustained adoption beyond initial launch moments\n\n - Create and oversee high-impact customer- and sales-facing assets (e.g., pitch decks, one-pagers, competitive narratives, battlecards, onboarding materials)\n\n - Conduct and synthesize customer research, market analysis, and competitive intelligence to inform positioning, GTM strategy, and product direction\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6–8+ years of experience in Product Marketing, Product Management, Product Strategy, ideally in high growth B2B SaaS\n\n - Experience marketing to enterprise customers, ideally including Fortune 100 or professional services organizations\n\n - Proven track record leading major product launches and shaping positioning that drives real business outcomes\n\n - Strong ability to translate technical or AI-powered products into clear, compelling narratives for diverse audiences\n\n - Eager to move fast & drive impact, you’d rather build an imperfect one-pager quickly that is used by many people than a perfect one that collects dust\n\n - Excellent written and verbal communication skills, with strong executive presence\n\n - Ability to differentiate valuable signal from noise\n\n - Ability to thrive in ambiguous cross-functional projects across Product, GTM, and Founders\n\n\n\n\n\nCOMPENSATION\n\n$137,600-206,400 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-BG1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"099c04d5-4e8e-4bd2-9e39-2a8c4aaffce0","title":"Legal Engineer - Germany","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-06-29T11:01:16.128+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/099c04d5-4e8e-4bd2-9e39-2a8c4aaffce0","applyUrl":"https://jobs.ashbyhq.com/harvey/099c04d5-4e8e-4bd2-9e39-2a8c4aaffce0/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to how Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
Engage with English- and German-speaking lawyers at existing and prospective customers to understand their workflow challenges, strategic objectives, and broader firm context — then demonstrate how Harvey’s AI solutions can address them.
Establish yourself as a credible expert in solving customers’ specific legal problems (e.g. researching public and private databases for certain types of information, drafting and analyzing contractual provisions and whole documents, analyzing briefs and filings, corporate governance, conducting due diligence).
Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types.
Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
Tailor the introduction of new solutions to specific customer needs.
Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs.
Conduct research and analysis on customers and competitors.
JD or equivalent legal qualification.
Fluent in German and English.
At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AI’s potential to transform the legal industry.
Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
Location: Germany
Work eligibility: Must have valid German work rights; Harvey does not currently offer visa sponsorship for this role
Be part of building something special as a founding member of our Germany team
Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.\n\nSimilar to how Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.\n\nLegal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.\n\n\n\n\nWHAT YOU’LL DO\n\n - Engage with English- and German-speaking lawyers at existing and prospective customers to understand their workflow challenges, strategic objectives, and broader firm context — then demonstrate how Harvey’s AI solutions can address them.\n\n - Establish yourself as a credible expert in solving customers’ specific legal problems (e.g. researching public and private databases for certain types of information, drafting and analyzing contractual provisions and whole documents, analyzing briefs and filings, corporate governance, conducting due diligence).\n\n - Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.\n\n - Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types.\n\n - Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.\n\n - Tailor the introduction of new solutions to specific customer needs.\n\n - Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs.\n\n - Conduct research and analysis on customers and competitors.\n \n \n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - Fluent in German and English.\n\n - At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.\n\n - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.\n\n - Strong understanding of legal processes and challenges faced by legal professionals.\n\n - Curiosity about AI’s potential to transform the legal industry.\n\n - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.\n\n\n\n\nADDITIONAL INFORMATION FOR POSTINGS\n\n - Location: Germany\n\n - Work eligibility: Must have valid German work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Germany team\n\n - Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth\n \n \n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"0a8ca756-7d41-46cc-8cde-960af47658b2","title":"Associate Commercial Counsel - EMEA","department":"Legal","team":"Legal","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-07T09:01:37.566+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/0a8ca756-7d41-46cc-8cde-960af47658b2","applyUrl":"https://jobs.ashbyhq.com/harvey/0a8ca756-7d41-46cc-8cde-960af47658b2/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a Commercial Counsel to join our legal team. Reporting to the Head of EMEA Legal in London, you will interface with our Go-To-Market team to help ensure the fast and efficient execution of our agreements with customers.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional service organizations. And this role will put you in the center of all of this.
More specifically, you will:
Draft, review, and negotiate Commercial AI SaaS contracts
Under the leadership of the Head of EMEA Legal, help to continue to establish the legal function in the EMEA, laying down a strong substantive, organizational and relationship foundation for the legal presence in the region
Work on other legal issues as they arise
We are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!
We use a hybrid work model of 3 days in the office per week.
English qualified lawyer with 2+ years post qualification experience, either with the commercial or technology division of a leading private practice law firm and/or in-house with a technology company supporting SaaS or technology Go-To-Market or Business Development teams
Transactional background, including with technology, and/or IP licensing commercial agreements
AI experience welcomed but not required
Ability to think creatively, function independently and work proactively in a fast-paced environment
Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude, and a love for solving hard problems with a small tight-knit team
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a Commercial Counsel to join our legal team. Reporting to the Head of EMEA Legal in London, you will interface with our Go-To-Market team to help ensure the fast and efficient execution of our agreements with customers.\n\n\n\n\nWHAT YOU’LL DO\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional service organizations. And this role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Draft, review, and negotiate Commercial AI SaaS contracts\n\n - Under the leadership of the Head of EMEA Legal, help to continue to establish the legal function in the EMEA, laying down a strong substantive, organizational and relationship foundation for the legal presence in the region\n\n - Work on other legal issues as they arise\n\nWe are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!\n\nWe use a hybrid work model of 3 days in the office per week.\n\n\n\n\nWHAT YOU HAVE\n\n - English qualified lawyer with 2+ years post qualification experience, either with the commercial or technology division of a leading private practice law firm and/or in-house with a technology company supporting SaaS or technology Go-To-Market or Business Development teams\n\n - Transactional background, including with technology, and/or IP licensing commercial agreements\n\n - AI experience welcomed but not required\n\n - Ability to think creatively, function independently and work proactively in a fast-paced environment\n\n - Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude, and a love for solving hard problems with a small tight-knit team\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"0c3ccbfd-25d1-4f66-be9c-e3c680fbe2fc","title":"Software Engineer, Agents","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-01T18:37:40.532+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/0c3ccbfd-25d1-4f66-be9c-e3c680fbe2fc","applyUrl":"https://jobs.ashbyhq.com/harvey/0c3ccbfd-25d1-4f66-be9c-e3c680fbe2fc/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.
You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.
We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.
Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.
Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.
Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.
Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.
Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.
Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.
Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.
Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.
Stay current on new developments in agentic systems and bring those learnings back to the products we build.
Passion for building effective domain-specific agents.
Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.
Comfortable with when and how to use evaluations to drive quality.
Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.
2-5 years (post-BS/MS) of software engineering experience.
We are hiring for this role across Mid, Senior, and Staff levels.
Proficiency in Python and experience working with LLM APIs and agent frameworks.
Experience with shipping user-facing products, either on the backend or full-stack.
$161,300 - $241,900 USD
#LI-BB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.\n\nYou will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.\n\nWe're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.\n\n - Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.\n\n - Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.\n\n - Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.\n\n - Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.\n\n - Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.\n\n - Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.\n\n - Stay current on new developments in agentic systems and bring those learnings back to the products we build.\n\n\n\n\nWHAT YOU HAVE\n\n - Passion for building effective domain-specific agents.\n\n - Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.\n\n - Comfortable with when and how to use evaluations to drive quality.\n\n - Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.\n\n - 2-5 years (post-BS/MS) of software engineering experience.\n\n - We are hiring for this role across Mid, Senior, and Staff levels.\n\n - Proficiency in Python and experience working with LLM APIs and agent frameworks.\n\n - Experience with shipping user-facing products, either on the backend or full-stack.\n\n\n\n\nCOMPENSATION RANGE\n\n\n\n$161,300 - $241,900 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-BB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"0c5c9a62-3872-4dd2-9dc6-091259fab9b0","title":"Director, IT","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-08T20:29:47.054+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/0c5c9a62-3872-4dd2-9dc6-091259fab9b0","applyUrl":"https://jobs.ashbyhq.com/harvey/0c5c9a62-3872-4dd2-9dc6-091259fab9b0/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is scaling fast and our internal technology backbone has to scale with it. We're hiring a Director of IT to own IT Operations and Systems & Network Engineering end to end, including the help desk and endpoint experience every employee depends on, the identity and collaboration stack that keeps us secure, the network and infrastructure that powers our offices worldwide, and the A/V, live production, and event technology that powers Harvey's all-hands and internal broadcasts. You'll lead a team of managers and senior engineers, set the technical and operational strategy, and partner closely with Security, Engineering, People Ops, and Workplace to keep Harvey running as we grow.
The ideal candidate is a hands-on technical leader who has scaled IT operations and infrastructure inside a high-growth company, builds and develops strong engineering teams, and operates with a security-first mindset in an enterprise-grade environment.
Own the strategy and day-to-day execution for IT Operations and Systems & Network Engineering, including end-user support, endpoint management, identity, collaboration, and network infrastructure.
Own Harvey's A/V, conference room, and live production technology, leading the Manager, Media Productions and partnering with Comms and Workplace on all-hands, executive broadcasts, and live events.
Lead, coach, and grow a team of managers and senior engineers, and stand up new IT infrastructure engineering roles as the function scales.
Set and hold service-level standards for global IT - response times, uptime, and a high-quality employee experience across every office and region.
Drive the technical roadmap for systems and network architecture: identity lifecycle, SCIM/SAML/SSO, zero-trust network design, and high-availability infrastructure across new and existing offices.
Partner with Security to ensure every system and process meets Harvey's bar - SOC 2, encryption at rest and in transit, and SSO/SCIM for anything touching employee data.
Own IT infrastructure delivery for office buildouts and global expansion, working with Workplace and vendors from design through go-live.
Manage the IT operations and infrastructure budget, vendor relationships, and procurement in partnership with Finance and Procurement, leveraging Harvey's scale in negotiations.
Establish the operational rigor the function needs to scale — change control, incident and root-cause processes, asset management, and an ITSM practice.
Build a roadmap and reporting cadence that gives leadership clear visibility into IT health, risk, and investment.
Minimum 10 years of experience in IT operations and/or systems and network engineering, with at least 4 years leading teams (including managing managers or senior ICs).
Deep hands-on grounding in modern IT infrastructure: identity and access management (Okta or equivalent), endpoint management (JAMF/MDM), cloud collaboration (Google Workspace, Microsoft 365), and enterprise networking.
A track record of scaling IT operations and infrastructure in a high-growth company, including multi-office or global environments.
Demonstrated security-first judgment — you've partnered with Security/Compliance teams and understand SOC 2, SSO/SCIM, and data protection requirements.
Experience owning budgets, vendor relationships, and procurement decisions.
Strong communication and stakeholder management skills, especially with non-technical teams.
Ability to thrive in a fast-paced, high-growth, and global environment.
Bonus Points:
Experience overseeing A/V, conference room, or live event production technology, or managing a media/production function.
Background supporting a security-conscious or regulated environment (legal, fintech, healthcare, or similar).
$224,000 - $336,000 USD
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is scaling fast and our internal technology backbone has to scale with it. We're hiring a Director of IT to own IT Operations and Systems & Network Engineering end to end, including the help desk and endpoint experience every employee depends on, the identity and collaboration stack that keeps us secure, the network and infrastructure that powers our offices worldwide, and the A/V, live production, and event technology that powers Harvey's all-hands and internal broadcasts. You'll lead a team of managers and senior engineers, set the technical and operational strategy, and partner closely with Security, Engineering, People Ops, and Workplace to keep Harvey running as we grow.\n\nThe ideal candidate is a hands-on technical leader who has scaled IT operations and infrastructure inside a high-growth company, builds and develops strong engineering teams, and operates with a security-first mindset in an enterprise-grade environment.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the strategy and day-to-day execution for IT Operations and Systems & Network Engineering, including end-user support, endpoint management, identity, collaboration, and network infrastructure.\n\n - Own Harvey's A/V, conference room, and live production technology, leading the Manager, Media Productions and partnering with Comms and Workplace on all-hands, executive broadcasts, and live events.\n\n - Lead, coach, and grow a team of managers and senior engineers, and stand up new IT infrastructure engineering roles as the function scales.\n\n - Set and hold service-level standards for global IT - response times, uptime, and a high-quality employee experience across every office and region.\n\n - Drive the technical roadmap for systems and network architecture: identity lifecycle, SCIM/SAML/SSO, zero-trust network design, and high-availability infrastructure across new and existing offices.\n\n - Partner with Security to ensure every system and process meets Harvey's bar - SOC 2, encryption at rest and in transit, and SSO/SCIM for anything touching employee data.\n\n - Own IT infrastructure delivery for office buildouts and global expansion, working with Workplace and vendors from design through go-live.\n\n - Manage the IT operations and infrastructure budget, vendor relationships, and procurement in partnership with Finance and Procurement, leveraging Harvey's scale in negotiations.\n\n - Establish the operational rigor the function needs to scale — change control, incident and root-cause processes, asset management, and an ITSM practice.\n\n - Build a roadmap and reporting cadence that gives leadership clear visibility into IT health, risk, and investment.\n\n\n\n\nWHAT YOU HAVE\n\n - Minimum 10 years of experience in IT operations and/or systems and network engineering, with at least 4 years leading teams (including managing managers or senior ICs).\n\n - Deep hands-on grounding in modern IT infrastructure: identity and access management (Okta or equivalent), endpoint management (JAMF/MDM), cloud collaboration (Google Workspace, Microsoft 365), and enterprise networking.\n\n - A track record of scaling IT operations and infrastructure in a high-growth company, including multi-office or global environments.\n\n - Demonstrated security-first judgment — you've partnered with Security/Compliance teams and understand SOC 2, SSO/SCIM, and data protection requirements.\n\n - Experience owning budgets, vendor relationships, and procurement decisions.\n\n - Strong communication and stakeholder management skills, especially with non-technical teams.\n\n - Ability to thrive in a fast-paced, high-growth, and global environment.\n\nBonus Points:\n\n - Experience overseeing A/V, conference room, or live event production technology, or managing a media/production function.\n\n - Background supporting a security-conscious or regulated environment (legal, fintech, healthcare, or similar).\n\n\n\n\nCOMPENSATION\n\n$224,000 - $336,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-RB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"0d750bf9-d3f2-4816-9e28-23d12a0ef2e2","title":"Enterprise Customer Success Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-01T14:18:53.180+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/0d750bf9-d3f2-4816-9e28-23d12a0ef2e2","applyUrl":"https://jobs.ashbyhq.com/harvey/0d750bf9-d3f2-4816-9e28-23d12a0ef2e2/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
Travel may be required from time to time, including visits to customer office locations and company offices.
Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
Team players described as committed, collaborative and proactive with a team-first mentality.
A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.\n\n\n\n\nWHAT YOU'LL DO\n\n - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.\n\n - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.\n\n - Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.\n\n - Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.\n\n - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.\n\n - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.\n\n - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.\n\n - Travel may be required from time to time, including visits to customer office locations and company offices.\n\n\n\n\nWHAT YOU HAVE\n\n - Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.\n\n - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.\n\n - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly\n\n - Team players described as committed, collaborative and proactive with a team-first mentality.\n\n\n\n\nWHAT WE OFFER\n\n - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.\n\n - An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.\n\n - A collaborative work environment that promotes growth, learning, and development.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JL1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"0fd353e8-616d-44f4-b93a-bed92f15b043","title":"Senior Software Engineer, Backend - NYC","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-22T21:39:12.740+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/0fd353e8-616d-44f4-b93a-bed92f15b043","applyUrl":"https://jobs.ashbyhq.com/harvey/0fd353e8-616d-44f4-b93a-bed92f15b043/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
Scale document ingestion and processing that is growing at 10x every 6 months
Design massive data collection from over 50+ legal jurisdictions
Build government-level security for top governments and firms
Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.
Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.
Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend.
5+ Years of experience (post-BS/MS) in a product focused full-stack software engineering role.
Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
Track record of building fast-growing SaaS products.
Track record of shipping highly intuitive products, strong attention to detail.
Experience building scalable and extensible solutions across the stack that can support multiple product lines.
Strong programming skills and general Computer Science knowledge.
Grit - experience working at early-stage startups is a plus.
$193,400 - $290,000 USD
#LI-PM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Scale document ingestion and processing that is growing at 10x every 6 months\n\n - Design massive data collection from over 50+ legal jurisdictions\n\n - Build government-level security for top governments and firms\n\n - Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.\n\n - Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.\n\n - Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ Years of experience (post-BS/MS) in a product focused full-stack software engineering role.\n\n - Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.\n\n - Track record of building fast-growing SaaS products.\n\n - Track record of shipping highly intuitive products, strong attention to detail.\n\n - Experience building scalable and extensible solutions across the stack that can support multiple product lines.\n\n - Strong programming skills and general Computer Science knowledge.\n\n - Grit - experience working at early-stage startups is a plus.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$193,400 - $290,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-PM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"10801dbf-c259-4437-80b3-ce1c210f3593","title":"Automation Engineer, Customer Education ","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-22T22:39:52.840+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/10801dbf-c259-4437-80b3-ce1c210f3593","applyUrl":"https://jobs.ashbyhq.com/harvey/10801dbf-c259-4437-80b3-ce1c210f3593/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's Customer Education team is defining what best-in-class AI education looks like for legal professionals, and we're building the technical infrastructure to make that possible at scale. We are looking for an Automation Engineer to own the systems behind Harvey Academy and the help center, from AI agents and automation pipelines to video content and beyond.
You will partner directly with the Customer Education Strategist Lead, content specialists, and cross-functional teams to translate educational strategy into production-grade technical solutions. This is a high-autonomy role with direct ownership of systems that shape the customer experience at a category-defining legal AI company.
This is a rare opportunity to be the technical mind embedded within a high-performing, strategy-driven team. You'll be the person who looks at a manual, time-intensive content operation and replaces it with something smarter, faster, and scalable.
AI-powered content generation, automated publishing pipelines, and personalized learning at scale are challenges the industry is still figuring out. The solutions you build will directly determine how quickly Harvey's customers become experts on the platform. If you're an engineer who wants outsized influence, a short path from idea to impact, and the chance to help define what generative AI education looks like, this is that role.
Build and maintain AI agents using LLM APIs (Anthropic Claude, OpenAI) to automate content creation, review, and publishing workflows across Harvey Academy and the help center.
Own and optimize the learning technology stack, including Skilljar and Sanity CMS integrations, ensuring reliability, extensibility, and seamless content publishing.
Identify and eliminate bottlenecks in content operations by building automation where it doesn't exist yet.
Partner with Product, User Operations, and GTM to identify opportunities for systems improvement and AI-driven innovation across the customer education ecosystem.
Use technical expertise to explore implementation of interactive learning components based on instructional design direction from team members.
5+ years of experience in automation engineering, with demonstrated experience designing and building API integrations
Proficiency with modern web technologies (HTML, CSS, JavaScript, and React or similar), ideally in a fast-paced or high-growth environment.
Hands-on experience building AI agents, LLM-powered workflows, including prompt engineering and API integrations with platforms like Anthropic Claude or OpenAI.
Track record of supporting production systems end-to-end, ideally including LMS platforms, CMS tools, or similar content delivery infrastructure.
Strong ability to operate autonomously, translating business needs into well-architected technical solutions with minimal oversight.
Excellent communication skills with the ability to collaborate closely with non-technical teammates and explain technical tradeoffs clearly.
Comfort working in documentation-heavy or content-ops environments
Familiarity with content governance or audit systems, including automated review triggers and freshness logic
Experience building and operating AI video generation pipelines, using tools like ElevenLabs or equivalent, to produce scalable video content.
Experience coding interactive elements within LMS platforms
$123,600 - $185,400
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's Customer Education team is defining what best-in-class AI education looks like for legal professionals, and we're building the technical infrastructure to make that possible at scale. We are looking for an Automation Engineer to own the systems behind Harvey Academy and the help center, from AI agents and automation pipelines to video content and beyond.\n\nYou will partner directly with the Customer Education Strategist Lead, content specialists, and cross-functional teams to translate educational strategy into production-grade technical solutions. This is a high-autonomy role with direct ownership of systems that shape the customer experience at a category-defining legal AI company.\n\nThis is a rare opportunity to be the technical mind embedded within a high-performing, strategy-driven team. You'll be the person who looks at a manual, time-intensive content operation and replaces it with something smarter, faster, and scalable.\n\nAI-powered content generation, automated publishing pipelines, and personalized learning at scale are challenges the industry is still figuring out. The solutions you build will directly determine how quickly Harvey's customers become experts on the platform. If you're an engineer who wants outsized influence, a short path from idea to impact, and the chance to help define what generative AI education looks like, this is that role.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and maintain AI agents using LLM APIs (Anthropic Claude, OpenAI) to automate content creation, review, and publishing workflows across Harvey Academy and the help center.\n\n - Own and optimize the learning technology stack, including Skilljar and Sanity CMS integrations, ensuring reliability, extensibility, and seamless content publishing.\n\n - Identify and eliminate bottlenecks in content operations by building automation where it doesn't exist yet.\n\n - Partner with Product, User Operations, and GTM to identify opportunities for systems improvement and AI-driven innovation across the customer education ecosystem.\n\n - Use technical expertise to explore implementation of interactive learning components based on instructional design direction from team members.\n \n \n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in automation engineering, with demonstrated experience designing and building API integrations\n\n - Proficiency with modern web technologies (HTML, CSS, JavaScript, and React or similar), ideally in a fast-paced or high-growth environment.\n\n - Hands-on experience building AI agents, LLM-powered workflows, including prompt engineering and API integrations with platforms like Anthropic Claude or OpenAI.\n\n - Track record of supporting production systems end-to-end, ideally including LMS platforms, CMS tools, or similar content delivery infrastructure.\n\n - Strong ability to operate autonomously, translating business needs into well-architected technical solutions with minimal oversight.\n\n - Excellent communication skills with the ability to collaborate closely with non-technical teammates and explain technical tradeoffs clearly.\n\n - Comfort working in documentation-heavy or content-ops environments\n\n\n\n\nNICE TO HAVE\n\n - Familiarity with content governance or audit systems, including automated review triggers and freshness logic\n\n - Experience building and operating AI video generation pipelines, using tools like ElevenLabs or equivalent, to produce scalable video content.\n\n - Experience coding interactive elements within LMS platforms\n\n\n\n\nCOMPENSATION\n\n$123,600 - $185,400\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"10900071-f75f-49da-bff7-7e9db5e9b1f9","title":"Senior Software Engineer, Full Stack - NYC","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-02-09T21:50:18.541+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/10900071-f75f-49da-bff7-7e9db5e9b1f9","applyUrl":"https://jobs.ashbyhq.com/harvey/10900071-f75f-49da-bff7-7e9db5e9b1f9/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
Retrieval over peta-byte scale documents
Organizational-level interfaces to collaborate with AI
Managing dedicated GPU capacity across 5+ regions
1000-step planning agents that help take companies public
Government-level security for the world's most sensitive matters
Evaluating LLMs across a 10k+ leaf taxonomy of tasks
Internet-scale data collection from over 50+ jurisdictions
5+ YoE (post-BS/MS) in a product focused full-stack software engineering role.
Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
Track record of building fast-growing SaaS products by leveraging PWA technologies.
Track record of shipping highly intuitive products, strong attention to detail.
Experience building backend platforms that can support multiple product lines.
Strong programming skills and general Computer Science knowledge.
Grit - experience working at early-stage startups is a plus.
$200,000 - $260,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.\n\n\n\nThis role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU’LL DO\n\n - Retrieval over peta-byte scale documents\n\n - Organizational-level interfaces to collaborate with AI\n\n - Managing dedicated GPU capacity across 5+ regions\n\n - 1000-step planning agents that help take companies public\n\n - Government-level security for the world's most sensitive matters\n\n - Evaluating LLMs across a 10k+ leaf taxonomy of tasks\n\n - Internet-scale data collection from over 50+ jurisdictions\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ YoE (post-BS/MS) in a product focused full-stack software engineering role.\n\n - Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies.\n\n - Track record of shipping highly intuitive products, strong attention to detail.\n\n - Experience building backend platforms that can support multiple product lines.\n\n - Strong programming skills and general Computer Science knowledge.\n\n - Grit - experience working at early-stage startups is a plus.\n\n\n\n\nCOMPENSATION RANGE\n\n$200,000 - $260,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"11524077-7b25-492e-a2da-a183014013b4","title":"Legal Engineer - Product Specialist (In-House)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-18T20:08:13.401+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/11524077-7b25-492e-a2da-a183014013b4","applyUrl":"https://jobs.ashbyhq.com/harvey/11524077-7b25-492e-a2da-a183014013b4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Formerly known as Legal Product Specialist
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
JD or equivalent legal qualification.
3 years+ of experience practicing law in-house at a F500 or leading tech company and/or at a top-tier law firm (Vault 50 or equivalent).
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AI’s potential to transform the legal industry.
Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
The expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.
#LI-SZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nFormerly known as Legal Product Specialist\n\nHarvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.\n\nLegal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.\n\n - Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.\n\n - Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.\n\n - Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.\n\n - Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.\n\n - Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.\n\n - Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.\n\n - Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - 3 years+ of experience practicing law in-house at a F500 or leading tech company and/or at a top-tier law firm (Vault 50 or equivalent).\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.\n\n - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.\n\n - Strong understanding of legal processes and challenges faced by legal professionals.\n\n - Curiosity about AI’s potential to transform the legal industry.\n\n - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.\n\n\n\n\nCOMPENSATION RANGE\n\nThe expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SZ1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"11d4dfd2-39f0-46d7-9232-fa4a1d19f100","title":"Head of Creative Operations","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-17T18:15:31.539+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/11d4dfd2-39f0-46d7-9232-fa4a1d19f100","applyUrl":"https://jobs.ashbyhq.com/harvey/11d4dfd2-39f0-46d7-9232-fa4a1d19f100/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a Head of Creative Operations to build the infrastructure, people management layer, and operational systems that enable a high-output creative function perform at its best. This is a player-coach role.
You will lead a team of creative producers across brand, campaign, video, and web work while staying close enough to the work to know where things are breaking down and how to fix them. The bigger part of the job is building the operating model you believe in: clear intake paths, roadmapping, smart resourcing, strong vendor relationships, and the kind of process discipline that gives creative people more time to do creative work.
The right person for this role has a producer's instincts and a leader's disposition. You have run complex productions, managed teams, and built the systems that make a creative function scalable. You are not here to just coordinate. You are here to elevate how the team operates.
This role reports to Scott Smith, VP of Creative, and sits within the Harvey Brand & Creative team. It is a new function, created because we believe creative operations deserves to be owned with intention. You will have the opportunity to build it during a period of rapid growth.
Lead, mentor, and grow a team of creative producers spanning brand, campaign, video, events, and web production, setting a high bar for project management and execution quality.
Build and maintain an operating model for Brand & Creative that covers intake, prioritization, resourcing, trafficking, and reporting, giving the team and stakeholders clear visibility into work and tradeoffs.
Define and manage how work enters the team, including intake forms, briefing standards, and prioritization frameworks that balance urgency with strategic importance and protect space for high-impact work.
Own creative project management tooling (e.g., Asana, Airtable, Linear, or similar) and the workflows, templates, and standards that ensure consistent use across producers, designers, writers, and partners.
Oversee capacity planning and resourcing across internal creatives, producers, agencies, and freelancers, making informed recommendations on when to flex with vendors versus hire in-house.
Manage relationships with external production companies, agencies, and freelancers, from selection and scoping through onboarding, day-to-day coordination, and performance accountability.
Track and manage budgets across campaigns, shoots, events, and other creative programs, surfacing risks early, proposing options, and partnering with leadership to make responsible tradeoffs.
Develop and maintain playbooks, process documentation, and scalable workflows that reduce friction, improve predictability, and protect creative quality as the volume and complexity of work grow.
Act as connective tissue between Brand & Creative and functions like Marketing, Product Marketing, Comms, Sales, and Customer Success, translating business needs into clear creative plans and timelines.
Continuously identify workflow and collaboration pain points, run experiments to improve them, and measure impact using both qualitative feedback and operational metrics.
8+ years in creative operations, production management, or brand operations, ideally in-house at a high-growth technology company.
3+ years managing teams of producers or project managers, with a track record of developing talent and raising the operational bar.
Deep command of creative project management tools and how to configure them for a fast-moving team (Asana, Airtable, Linear, or similar), including building workflows, dashboards, and reporting.
Experience managing complex, multi-faceted productions across brand campaigns, video, events, and digital/web, from initial briefing through delivery and post-mortems.
Proven ability to manage agency and freelancer relationships at scale, including contracts, onboarding, scopes of work, feedback rituals, and performance accountability.
Strong budget management skills: comfortable owning and reconciling spend across multiple concurrent projects and vendors, and surfacing risks before they become problems.
Comfort operating at both the strategic and executional level — you can design the system and also step in to handle urgent issues when needed.
Excellent communication skills, with the ability to manage up, across, and alongside creative teams and cross-functional stakeholders, building trust and alignment.
A process-oriented mindset paired with genuine appreciation for creative craft and quality; you know when to add structure and when to get out of the way.
$221,600 - $332,400 USD
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a Head of Creative Operations to build the infrastructure, people management layer, and operational systems that enable a high-output creative function perform at its best. This is a player-coach role.\n\nYou will lead a team of creative producers across brand, campaign, video, and web work while staying close enough to the work to know where things are breaking down and how to fix them. The bigger part of the job is building the operating model you believe in: clear intake paths, roadmapping, smart resourcing, strong vendor relationships, and the kind of process discipline that gives creative people more time to do creative work.\n\nThe right person for this role has a producer's instincts and a leader's disposition. You have run complex productions, managed teams, and built the systems that make a creative function scalable. You are not here to just coordinate. You are here to elevate how the team operates.\n\nThis role reports to Scott Smith, VP of Creative, and sits within the Harvey Brand & Creative team. It is a new function, created because we believe creative operations deserves to be owned with intention. You will have the opportunity to build it during a period of rapid growth.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, mentor, and grow a team of creative producers spanning brand, campaign, video, events, and web production, setting a high bar for project management and execution quality.\n\n - Build and maintain an operating model for Brand & Creative that covers intake, prioritization, resourcing, trafficking, and reporting, giving the team and stakeholders clear visibility into work and tradeoffs.\n\n - Define and manage how work enters the team, including intake forms, briefing standards, and prioritization frameworks that balance urgency with strategic importance and protect space for high-impact work.\n\n - Own creative project management tooling (e.g., Asana, Airtable, Linear, or similar) and the workflows, templates, and standards that ensure consistent use across producers, designers, writers, and partners.\n\n - Oversee capacity planning and resourcing across internal creatives, producers, agencies, and freelancers, making informed recommendations on when to flex with vendors versus hire in-house.\n\n - Manage relationships with external production companies, agencies, and freelancers, from selection and scoping through onboarding, day-to-day coordination, and performance accountability.\n\n - Track and manage budgets across campaigns, shoots, events, and other creative programs, surfacing risks early, proposing options, and partnering with leadership to make responsible tradeoffs.\n\n - Develop and maintain playbooks, process documentation, and scalable workflows that reduce friction, improve predictability, and protect creative quality as the volume and complexity of work grow.\n\n - Act as connective tissue between Brand & Creative and functions like Marketing, Product Marketing, Comms, Sales, and Customer Success, translating business needs into clear creative plans and timelines.\n\n - Continuously identify workflow and collaboration pain points, run experiments to improve them, and measure impact using both qualitative feedback and operational metrics.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years in creative operations, production management, or brand operations, ideally in-house at a high-growth technology company.\n\n - 3+ years managing teams of producers or project managers, with a track record of developing talent and raising the operational bar.\n\n - Deep command of creative project management tools and how to configure them for a fast-moving team (Asana, Airtable, Linear, or similar), including building workflows, dashboards, and reporting.\n\n - Experience managing complex, multi-faceted productions across brand campaigns, video, events, and digital/web, from initial briefing through delivery and post-mortems.\n\n - Proven ability to manage agency and freelancer relationships at scale, including contracts, onboarding, scopes of work, feedback rituals, and performance accountability.\n\n - Strong budget management skills: comfortable owning and reconciling spend across multiple concurrent projects and vendors, and surfacing risks before they become problems.\n\n - Comfort operating at both the strategic and executional level — you can design the system and also step in to handle urgent issues when needed.\n\n - Excellent communication skills, with the ability to manage up, across, and alongside creative teams and cross-functional stakeholders, building trust and alignment.\n\n - A process-oriented mindset paired with genuine appreciation for creative craft and quality; you know when to add structure and when to get out of the way.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$221,600 - $332,400 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-TM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"1207bcdf-6186-4f54-ac4d-d0575ed6459a","title":"Mid Market Account Executive - UKI & Nordics","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-07T11:07:31.444+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/1207bcdf-6186-4f54-ac4d-d0575ed6459a","applyUrl":"https://jobs.ashbyhq.com/harvey/1207bcdf-6186-4f54-ac4d-d0575ed6459a/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
Achieve and exceed revenue targets and other key sales metrics.
Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Travel may be required from time to time, including visits to customer office locations and company offices.
Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Experience working in or adjacent to the Legal industry a plus but not required.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.\n\n - Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n - Travel may be required from time to time, including visits to customer office locations and company offices.\n\n\n\n\nWHAT YOU HAVE \n\n - Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology. \n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.\n\n - Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently. \n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Experience working in or adjacent to the Legal industry a plus but not required.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n\n#LI-RC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"1321b20d-d6f8-4bdb-b2de-ec33c0948b53","title":"Data Scientist, Product","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-18T23:21:52.287+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/1321b20d-d6f8-4bdb-b2de-ec33c0948b53","applyUrl":"https://jobs.ashbyhq.com/harvey/1321b20d-d6f8-4bdb-b2de-ec33c0948b53/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Product Data Scientist, you will be a core member of Harvey's product development organization and one of the foundational members of the Data Science function. You will partner with Product, Engineering, Design, Go-to-Market, and company leadership to define how we measure product success, understand user behavior, and make high-quality decisions in a fast-moving environment.
This role is both strategic and hands-on. You will define north-star and product-level metrics, design experiments and causal analyses, build source-of-truth reporting, and turn ambiguous product questions into clear recommendations. You should be comfortable operating where the data is imperfect, the product is evolving quickly, and the right answer requires both analytical rigor and strong product judgment.
Embed with Product and Engineering teams as a trusted analytical partner, identifying opportunities to improve user experience, adoption, retention, and business impact.
Define and maintain core metrics that create a shared understanding of product performance and customer value.
Design and evaluate experiments, including A/B tests and causal inference methods, to measure the impact of product, model, and workflow changes.
Analyze product usage, customer segments, and go-to-market signals to surface insights, size opportunities, and inform roadmap decisions.
Build dashboards, reports, and self-serve tools that help teams answer product questions with confidence.
Develop models, forecasts, and analytical frameworks to explain user behavior, detect anomalies, and guide prioritization.
Translate complex analyses into clear recommendations for technical, business, and executive audiences.
Partner with Engineering and Data teams to improve the infrastructure that powers analytics, experimentation, and decision-making.
Establish the standards, practices, and culture for Product Data Science at Harvey.
5+ years of experience in data science, product analytics, economics, statistics, or another quantitative field, ideally in a high-growth product company, AI company, research organization, or similarly ambiguous environment.
A strong track record of using SQL, Python, and statistical methods to answer product questions and turn analysis into product or business impact.
Experience defining new metrics and measurement frameworks from scratch, especially for products where usage patterns, customer value, or success criteria are still being discovered.
Deep fluency in experimentation, causal inference, A/B testing, and statistical modeling, with good judgment about when precision matters and when directional clarity is enough.
Strong product instincts and curiosity about how users adopt, evaluate, and expand their use of AI-enabled workflows.
Excellent written and verbal communication skills, including the ability to influence Product, Engineering, Go-to-Market, and executive stakeholders through clear reasoning and compelling data stories.
Comfort creating structure in fast-moving, ambiguous environments and raising the quality of decision-making for the teams.
Bonus
Experience with AI/ML products, large language models, developer tools, enterprise software, or products used in complex professional workflows.
Experience as an early data science or analytics hire at a hyper-growth startup, including helping define team norms, tooling, and best practices.
Experience supporting enterprise or B2B products, including analysis of adoption, engagement, retention, expansion, or go-to-market motion.
Familiarity with modern data infrastructure and the practical tradeoffs involved in building reliable analytics in a rapidly evolving product environment.
$155,000 - $260,000
#LI-SB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Product Data Scientist, you will be a core member of Harvey's product development organization and one of the foundational members of the Data Science function. You will partner with Product, Engineering, Design, Go-to-Market, and company leadership to define how we measure product success, understand user behavior, and make high-quality decisions in a fast-moving environment.\n\nThis role is both strategic and hands-on. You will define north-star and product-level metrics, design experiments and causal analyses, build source-of-truth reporting, and turn ambiguous product questions into clear recommendations. You should be comfortable operating where the data is imperfect, the product is evolving quickly, and the right answer requires both analytical rigor and strong product judgment.\n\n\n\n\nWHAT YOU'LL DO\n\n - Embed with Product and Engineering teams as a trusted analytical partner, identifying opportunities to improve user experience, adoption, retention, and business impact.\n\n - Define and maintain core metrics that create a shared understanding of product performance and customer value.\n\n - Design and evaluate experiments, including A/B tests and causal inference methods, to measure the impact of product, model, and workflow changes.\n\n - Analyze product usage, customer segments, and go-to-market signals to surface insights, size opportunities, and inform roadmap decisions.\n\n - Build dashboards, reports, and self-serve tools that help teams answer product questions with confidence.\n\n - Develop models, forecasts, and analytical frameworks to explain user behavior, detect anomalies, and guide prioritization.\n\n - Translate complex analyses into clear recommendations for technical, business, and executive audiences.\n\n - Partner with Engineering and Data teams to improve the infrastructure that powers analytics, experimentation, and decision-making.\n\n - Establish the standards, practices, and culture for Product Data Science at Harvey.\n \n \n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in data science, product analytics, economics, statistics, or another quantitative field, ideally in a high-growth product company, AI company, research organization, or similarly ambiguous environment.\n\n - A strong track record of using SQL, Python, and statistical methods to answer product questions and turn analysis into product or business impact.\n\n - Experience defining new metrics and measurement frameworks from scratch, especially for products where usage patterns, customer value, or success criteria are still being discovered.\n\n - Deep fluency in experimentation, causal inference, A/B testing, and statistical modeling, with good judgment about when precision matters and when directional clarity is enough.\n\n - Strong product instincts and curiosity about how users adopt, evaluate, and expand their use of AI-enabled workflows.\n\n - Excellent written and verbal communication skills, including the ability to influence Product, Engineering, Go-to-Market, and executive stakeholders through clear reasoning and compelling data stories.\n\n - Comfort creating structure in fast-moving, ambiguous environments and raising the quality of decision-making for the teams.\n\nBonus\n\n - Experience with AI/ML products, large language models, developer tools, enterprise software, or products used in complex professional workflows.\n\n - Experience as an early data science or analytics hire at a hyper-growth startup, including helping define team norms, tooling, and best practices.\n\n - Experience supporting enterprise or B2B products, including analysis of adoption, engagement, retention, expansion, or go-to-market motion.\n\n - Familiarity with modern data infrastructure and the practical tradeoffs involved in building reliable analytics in a rapidly evolving product environment.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$155,000 - $260,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"1406ae6f-1dfc-4b5a-985d-cccbffe283e1","title":"Senior Software Engineer, Backend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-01T19:19:06.032+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/1406ae6f-1dfc-4b5a-985d-cccbffe283e1","applyUrl":"https://jobs.ashbyhq.com/harvey/1406ae6f-1dfc-4b5a-985d-cccbffe283e1/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Backend Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
We use an in-person work model and offer relocation assistance to new employees.
Retrieval over peta-byte scale documents
Organizational-level interfaces to collaborate with AI
Managing dedicated GPU capacity across 5+ regions
1000-step planning agents that help take companies public
Government-level security for the world's most sensitive matters
Evaluating LLMs across a 10k+ leaf taxonomy of tasks
Internet-scale data collection from over 50+ jurisdictions
5+ years (post-BS/MS) of backend-focused software engineering experience on product-centric teams
Track record of building fast-growing SaaS products by leveraging PWA technologies
Track record of shipping highly intuitive products, strong attention to detail
Experience building backend platforms that can support multiple product lines
Strong programming skills and general Computer Science knowledge
Grit - experience working at early-stage startups is a plus
$193,400 - $290,000 USD
#LI-SA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Backend Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.\n\n\n\nWe use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Retrieval over peta-byte scale documents\n\n - Organizational-level interfaces to collaborate with AI\n\n - Managing dedicated GPU capacity across 5+ regions\n\n - 1000-step planning agents that help take companies public\n\n - Government-level security for the world's most sensitive matters\n\n - Evaluating LLMs across a 10k+ leaf taxonomy of tasks\n\n - Internet-scale data collection from over 50+ jurisdictions\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years (post-BS/MS) of backend-focused software engineering experience on product-centric teams\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Experience building backend platforms that can support multiple product lines\n\n - Strong programming skills and general Computer Science knowledge\n\n - Grit - experience working at early-stage startups is a plus\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$193,400 - $290,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SA1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"14852d91-3ba5-46c9-8eca-311b8feb09c0","title":"Staff Software Engineer - Developer Experience (DevEx)","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-03-27T23:15:08.349+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/14852d91-3ba5-46c9-8eca-311b8feb09c0","applyUrl":"https://jobs.ashbyhq.com/harvey/14852d91-3ba5-46c9-8eca-311b8feb09c0/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Developer Experience team is what keeps Harvey’s fast growth momentum possible — the kind of fast where every week brings new products, new capabilities, and new challenges. We build the CI/CD systems, internal frameworks, and platform-level guardrails that enable all Harvey engineers to ship ambitious AI features rapidly and safely.
As a Software Engineer on the Developer Experience team, you will be responsible for creating frameworks and systems that maximize the velocity and efficiency of every engineer at Harvey. You’ll work across the entire tech stack and collaborate with every team to instill reliability, automation, and simplicity into our developer workflows. You'll also have a unique opportunity to apply AI directly to the problem of developer productivity, defining the future of software development within an AI-native company.
If you are passionate about building foundational platforms to enable other engineers to move fast with confidence, we’d love to hear from you.
Develop and scale a world-class developer platform to accelerate Harvey's hyper growth. Boost velocity and stability through robust CI/CD systems, effective test frameworks, and reliable development environments..
Build load testing and benchmarking infrastructure essential for evaluating and optimizing the performance of AI-native applications.
Pioneer the future of software development and site reliability engineering by integrating AI agents across the software development, deployment and maintenance lifecycle.
Collaborate with Backend Platform teams to embed testability, reliability and observability into the platform, ensuring services built on our foundation are robust, easy to test and maintain.
Work closely with engineering teams to gather feedback, evangelize best practices, and make the “paved road” a reality — empowering every Harvey engineer to move fast with confidence.
Set the strategic direction and roadmap for scaling developer experience as Harvey expands, and contribute strategically to team decision-making.
Provide strong technical leadership and mentorship, upholding a high bar for engineering excellence across the team.
10+ years of software engineering experience, including building scalable backend systems or internal developer platforms.
Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals and distributed systems.
Hands-on experience with CI/CD systems (Builtekite, Github Actions), test frameworks, or load and performance testing.
Hands-on experience with container technologies (Docker, Kubernetes) and infrastructure as code (Pulumi, Terraform).
A track record of producing high-quality, well-tested code, consistently following software development best practices to ensure quality and reliability.
Proven technical leadership throughout the entire project lifecycle, including ideation, design, implementation, and productionization.
Experience mentoring engineers, guiding architectural decisions, and shaping culture to foster engineering excellence.
Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive
Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.
Experience integrating AI agents into a developer ecosystem is a strong plus.
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Developer Experience team is what keeps Harvey’s fast growth momentum possible — the kind of fast where every week brings new products, new capabilities, and new challenges. We build the CI/CD systems, internal frameworks, and platform-level guardrails that enable all Harvey engineers to ship ambitious AI features rapidly and safely.\n\nAs a Software Engineer on the Developer Experience team, you will be responsible for creating frameworks and systems that maximize the velocity and efficiency of every engineer at Harvey. You’ll work across the entire tech stack and collaborate with every team to instill reliability, automation, and simplicity into our developer workflows. You'll also have a unique opportunity to apply AI directly to the problem of developer productivity, defining the future of software development within an AI-native company.\n\nIf you are passionate about building foundational platforms to enable other engineers to move fast with confidence, we’d love to hear from you.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Develop and scale a world-class developer platform to accelerate Harvey's hyper growth. Boost velocity and stability through robust CI/CD systems, effective test frameworks, and reliable development environments..\n\n - Build load testing and benchmarking infrastructure essential for evaluating and optimizing the performance of AI-native applications.\n\n - Pioneer the future of software development and site reliability engineering by integrating AI agents across the software development, deployment and maintenance lifecycle.\n\n - Collaborate with Backend Platform teams to embed testability, reliability and observability into the platform, ensuring services built on our foundation are robust, easy to test and maintain.\n\n - Work closely with engineering teams to gather feedback, evangelize best practices, and make the “paved road” a reality — empowering every Harvey engineer to move fast with confidence.\n\n - Set the strategic direction and roadmap for scaling developer experience as Harvey expands, and contribute strategically to team decision-making.\n\n - Provide strong technical leadership and mentorship, upholding a high bar for engineering excellence across the team.\n \n \n\n\nWHAT YOU HAVE\n\n - 10+ years of software engineering experience, including building scalable backend systems or internal developer platforms.\n\n - Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals and distributed systems.\n\n - Hands-on experience with CI/CD systems (Builtekite, Github Actions), test frameworks, or load and performance testing.\n\n - Hands-on experience with container technologies (Docker, Kubernetes) and infrastructure as code (Pulumi, Terraform).\n\n - A track record of producing high-quality, well-tested code, consistently following software development best practices to ensure quality and reliability.\n\n - Proven technical leadership throughout the entire project lifecycle, including ideation, design, implementation, and productionization.\n\n - Experience mentoring engineers, guiding architectural decisions, and shaping culture to foster engineering excellence.\n\n - Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive\n\n - Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.\n\n - Experience integrating AI agents into a developer ecosystem is a strong plus.\n \n \n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"14db71df-d597-4adb-961f-f197eaf174f1","title":"Associate Commercial Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-01-21T04:44:46.445+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/14db71df-d597-4adb-961f-f197eaf174f1","applyUrl":"https://jobs.ashbyhq.com/harvey/14db71df-d597-4adb-961f-f197eaf174f1/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.
More specifically, you will:
Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements
Provide regulatory and product counsel as needed
Provide training and develop resources in support of our sales and other cross-functional teams
We are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, for lawyers interested in learning more about product counseling and IP law, there will be ample opportunities to broaden your wheelhouse here at Harvey!
This role is based in New York, NY or San Francisco, CA. We use a hybrid work model of 3 days in the office per week, with a remote option available for candidates outside of these locations.
A law degree from an accredited law school
Admitted to practice law and in good standing in at least one jurisdiction and able to practice in California or New York
3+ years of law firm and/or in-house experience
Transactional background, including with SaaS, technology, and/or IP licensing and commercial agreements, and/or M&A transactions
Ability to think creatively, function independently and work proactively in a fast-paced environment
Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude
Ninja-like project management skills
Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.
$180,000 to $220,000 USD
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements\n\n - Provide regulatory and product counsel as needed\n\n - Provide training and develop resources in support of our sales and other cross-functional teams\n\nWe are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, for lawyers interested in learning more about product counseling and IP law, there will be ample opportunities to broaden your wheelhouse here at Harvey!\n\nThis role is based in New York, NY or San Francisco, CA. We use a hybrid work model of 3 days in the office per week, with a remote option available for candidates outside of these locations.\n\n\n\n\n\nWHAT YOU HAVE\n\n - A law degree from an accredited law school\n\n - Admitted to practice law and in good standing in at least one jurisdiction and able to practice in California or New York\n\n - 3+ years of law firm and/or in-house experience\n\n - Transactional background, including with SaaS, technology, and/or IP licensing and commercial agreements, and/or M&A transactions\n\n - Ability to think creatively, function independently and work proactively in a fast-paced environment\n\n - Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude\n\n - Ninja-like project management skills\n\n - Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.\n\n\n\n\n\n\n\nCOMPENSATION RANGE\n\n$180,000 to $220,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"14fdd53e-0a0e-400f-99f3-447f3825710b","title":"Technical User Operations Specialist - EMEA","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-10T16:41:15.158+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/14fdd53e-0a0e-400f-99f3-447f3825710b","applyUrl":"https://jobs.ashbyhq.com/harvey/14fdd53e-0a0e-400f-99f3-447f3825710b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.
Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).
Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.
Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.
Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.
Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).
Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.
3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.
Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.
Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.
Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.
Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.
Proficiency with customer support tools and CRM systems.
Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.
Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).\n\n - Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.\n\n - Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.\n\n - Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.\n\n - Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).\n\n - Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.\n\n - Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.\n\n - Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.\n Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.\n\n - Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.\n\n - Proficiency with customer support tools and CRM systems.\n\n - Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.\n\n - Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RC1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"15d5cba6-1979-414a-9a6e-bc8a852f3d79","title":"Sales Manager - SMB","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-07T21:08:15.753+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/15d5cba6-1979-414a-9a6e-bc8a852f3d79","applyUrl":"https://jobs.ashbyhq.com/harvey/15d5cba6-1979-414a-9a6e-bc8a852f3d79/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The SMB Sales Manager joins Harvey's Commercial Sales organization to lead a team of Account Executives selling Harvey's AI platform to small and mid-sized law firms and legal teams out of the Chicago office. Reporting to the Vice President of Commercial Sales, this role owns territory planning, pipeline development, and revenue execution across the region. The manager drives a disciplined sales process while coaching AEs through the full cycle — from discovery and qualification through close — and holds the team accountable to rigorous forecasting and performance standards. It is a high-impact opportunity to shape the sales culture and operating rhythm for a fast-growing segment at one of the most innovative companies in legal technology.
Build, coach, and performance-manage a team of SMB Account Executives focused on selling Harvey's platform to law firms and corporate legal departments in the Chicago region
Own territory planning, pipeline development, and accurate forecasting to deliver against quarterly and annual revenue targets
Drive a disciplined sales process using MEDDPIC or similar methodology, ensuring AEs execute high-quality discovery, qualification, objection handling, and close motions
Establish a local operating cadence — team standups, deal reviews, pipeline hygiene — that mirrors Harvey's high-performance sales culture
Serve as a player-coach by actively engaging in strategic deals and modeling best practices in discovery, demo, and negotiation
6+ years of tech sales experience — ideally closing new business at the Mid Market or Enterprise level; 2+ years of people management experience training and coaching a high-performing sales team.
Experience operating in an early stage, high-growth environment. Demonstrated ability to design and improve systems from scratch
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to sophisticated buyers, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Track record of coaching AEs through complex sales cycles, including deal strategy, objection handling, and negotiation, with a growth-oriented and coachable mindset
OTE 50/50 Split $264,000 - $396,000 USD
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe SMB Sales Manager joins Harvey's Commercial Sales organization to lead a team of Account Executives selling Harvey's AI platform to small and mid-sized law firms and legal teams out of the Chicago office. Reporting to the Vice President of Commercial Sales, this role owns territory planning, pipeline development, and revenue execution across the region. The manager drives a disciplined sales process while coaching AEs through the full cycle — from discovery and qualification through close — and holds the team accountable to rigorous forecasting and performance standards. It is a high-impact opportunity to shape the sales culture and operating rhythm for a fast-growing segment at one of the most innovative companies in legal technology.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build, coach, and performance-manage a team of SMB Account Executives focused on selling Harvey's platform to law firms and corporate legal departments in the Chicago region\n\n - Own territory planning, pipeline development, and accurate forecasting to deliver against quarterly and annual revenue targets\n\n - Drive a disciplined sales process using MEDDPIC or similar methodology, ensuring AEs execute high-quality discovery, qualification, objection handling, and close motions\n\n - Establish a local operating cadence — team standups, deal reviews, pipeline hygiene — that mirrors Harvey's high-performance sales culture\n\n - Serve as a player-coach by actively engaging in strategic deals and modeling best practices in discovery, demo, and negotiation\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6+ years of tech sales experience — ideally closing new business at the Mid Market or Enterprise level; 2+ years of people management experience training and coaching a high-performing sales team.\n\n - Experience operating in an early stage, high-growth environment. Demonstrated ability to design and improve systems from scratch\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to sophisticated buyers, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Track record of coaching AEs through complex sales cycles, including deal strategy, objection handling, and negotiation, with a growth-oriented and coachable mindset\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\nOTE 50/50 Split $264,000 - $396,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JL1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"174ffc54-76a9-4fd5-98ee-1edbe6ed4941","title":"People Data Analytics Lead","department":"Human Resources","team":"Human Resources","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-11T22:02:26.841+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/174ffc54-76a9-4fd5-98ee-1edbe6ed4941","applyUrl":"https://jobs.ashbyhq.com/harvey/174ffc54-76a9-4fd5-98ee-1edbe6ed4941/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
You'll be Harvey's founding People Data Analytics Lead — the technical leader for our people analytics function. You'll set the long-term direction for how we measure, model, and act on workforce data: building the data layer from scratch, defining the methodology others work from, and connecting the full employee lifecycle into a single, actionable view of how exceptional talent thrives at Harvey. The goal isn't just reporting — it's helping leaders understand why things are happening across the workforce and intervene before issues scale. This role sits within People Ops, with deep partnership across Total Rewards, Recruiting Ops, PBPs, People Systems, and Finance. This is a founding role — you'll build the function from scratch and, as it proves its value, grow and lead a team.
Build a cohesive view of Harvey's employee lifecycle — connecting recruiting, onboarding, engagement, performance, mobility, retention, and exits into a single, actionable narrative that shows where exceptional talent thrives or breaks down
Own the vision and roadmap for Harvey’s people data infrastructure — partner with Data Engineering to enable source connectors (Workday, Ashby, and others), then own the data transformation (dbt) and reporting layer; drive role-based access controls and data governance so the right people have the right access
Consolidate workforce data across Workday, Ashby, Envoy, Culture Amp, and other HR systems, and build the data quality frameworks that keep it trustworthy at scale
Define and maintain Harvey's people metrics dictionary — standardize how headcount, attrition, hiring, and workforce trends are measured across the org
Design the frameworks and methodologies that scale beyond v1 — forecast headcount, model attrition, segment the org, benchmark against market — built to explain not just what is happening but why
Move People Analytics beyond reporting into intervention — surface leading indicators, manager behaviors, operational friction, and emerging org risks before they become scaled people problems, and help Harvey understand what attracts, enables, retains, and risks losing exceptional talent
Build dashboards that give leadership clear visibility into the workforce, cuttable by org, region, and function — and shape exec-level decisions with the insights they surface
Build the self-service foundation that lets partner teams operate independently — design the frameworks, tooling, and documentation so that comp, PBPs, and other partners can surface their own insights without routing every question through analytics
Own headcount reconciliation and PID governance — define the standards for how positions are opened, edited, and closed; maintain the single source of truth across Finance, Ashby, and Workday; and own reconciliation when the numbers don't match
Drive alignment across PBPs, RecOps, People Systems, and Finance to define reporting cadence and answer the questions that drive strategic people decisions
Set the bar for people data craft at Harvey — define standards, review work, and grow the analytics capability of partner teams
Use AI aggressively to automate workflows, accelerate analysis, and scale your impact — this is a role where AI-first thinking compounds fast
7+ years in people analytics, HR data, or workforce analytics, ideally at a high-growth tech company
Track record of building people analytics functions, frameworks, or methodologies from scratch — not just executing within an established one
Strong SQL is the foundation — you write complex queries, think analytically in data, and reach for SQL by default to understand a problem. This is table stakes. Experience with dbt or a comparable transformation framework is a plus; what matters is that you're genuinely data native and can own a transformation layer independently. dbt is what we use and we expect you to grow into owning it, but strong SQL is the hard requirement.
Hands-on experience with a cloud data warehouse (Snowflake strongly preferred)
Experience with at least one BI tool (Looker, Tableau, Omni, Power BI, or similar)
Direct Workday (HRIS) and ATS experience; you understand how people data is structured in an HRIS and what breaks it
Experience mentoring or upskilling partner teams on data practices, dashboards, or self-serve reporting
AI-native workflows — you use AI tools daily, build with them, and use them as force multipliers
A self-starter attitude and the ability to thrive in ambiguous, fast-paced environments
Communicates persuasively with executives — frames data into recommendations leaders act on
$180,000 - $250,000 USD
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nYou'll be Harvey's founding People Data Analytics Lead — the technical leader for our people analytics function. You'll set the long-term direction for how we measure, model, and act on workforce data: building the data layer from scratch, defining the methodology others work from, and connecting the full employee lifecycle into a single, actionable view of how exceptional talent thrives at Harvey. The goal isn't just reporting — it's helping leaders understand why things are happening across the workforce and intervene before issues scale. This role sits within People Ops, with deep partnership across Total Rewards, Recruiting Ops, PBPs, People Systems, and Finance. This is a founding role — you'll build the function from scratch and, as it proves its value, grow and lead a team.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build a cohesive view of Harvey's employee lifecycle — connecting recruiting, onboarding, engagement, performance, mobility, retention, and exits into a single, actionable narrative that shows where exceptional talent thrives or breaks down\n\n - Own the vision and roadmap for Harvey’s people data infrastructure — partner with Data Engineering to enable source connectors (Workday, Ashby, and others), then own the data transformation (dbt) and reporting layer; drive role-based access controls and data governance so the right people have the right access\n\n - Consolidate workforce data across Workday, Ashby, Envoy, Culture Amp, and other HR systems, and build the data quality frameworks that keep it trustworthy at scale\n\n - Define and maintain Harvey's people metrics dictionary — standardize how headcount, attrition, hiring, and workforce trends are measured across the org\n\n - Design the frameworks and methodologies that scale beyond v1 — forecast headcount, model attrition, segment the org, benchmark against market — built to explain not just what is happening but why\n\n - Move People Analytics beyond reporting into intervention — surface leading indicators, manager behaviors, operational friction, and emerging org risks before they become scaled people problems, and help Harvey understand what attracts, enables, retains, and risks losing exceptional talent\n\n - Build dashboards that give leadership clear visibility into the workforce, cuttable by org, region, and function — and shape exec-level decisions with the insights they surface\n\n - Build the self-service foundation that lets partner teams operate independently — design the frameworks, tooling, and documentation so that comp, PBPs, and other partners can surface their own insights without routing every question through analytics\n\n - Own headcount reconciliation and PID governance — define the standards for how positions are opened, edited, and closed; maintain the single source of truth across Finance, Ashby, and Workday; and own reconciliation when the numbers don't match\n\n - Drive alignment across PBPs, RecOps, People Systems, and Finance to define reporting cadence and answer the questions that drive strategic people decisions\n\n - Set the bar for people data craft at Harvey — define standards, review work, and grow the analytics capability of partner teams\n\n - Use AI aggressively to automate workflows, accelerate analysis, and scale your impact — this is a role where AI-first thinking compounds fast\n\n\nWHAT WE'RE LOOKING FOR\n\n - 7+ years in people analytics, HR data, or workforce analytics, ideally at a high-growth tech company\n\n - Track record of building people analytics functions, frameworks, or methodologies from scratch — not just executing within an established one\n\n - Strong SQL is the foundation — you write complex queries, think analytically in data, and reach for SQL by default to understand a problem. This is table stakes. Experience with dbt or a comparable transformation framework is a plus; what matters is that you're genuinely data native and can own a transformation layer independently. dbt is what we use and we expect you to grow into owning it, but strong SQL is the hard requirement.\n\n - Hands-on experience with a cloud data warehouse (Snowflake strongly preferred)\n\n - Experience with at least one BI tool (Looker, Tableau, Omni, Power BI, or similar)\n\n - Direct Workday (HRIS) and ATS experience; you understand how people data is structured in an HRIS and what breaks it\n\n - Experience mentoring or upskilling partner teams on data practices, dashboards, or self-serve reporting\n\n - AI-native workflows — you use AI tools daily, build with them, and use them as force multipliers\n\n - A self-starter attitude and the ability to thrive in ambiguous, fast-paced environments\n\n - Communicates persuasively with executives — frames data into recommendations leaders act on\n \n \n\n\nCOMPENSATION\n\n$180,000 - $250,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-RB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"17c970ab-b91a-4281-bcd7-bab051702c02","title":"Senior Order to Cash Analyst","department":"Finance","team":"Finance","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-07-10T15:13:57.654+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/17c970ab-b91a-4281-bcd7-bab051702c02","applyUrl":"https://jobs.ashbyhq.com/harvey/17c970ab-b91a-4281-bcd7-bab051702c02/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Sr. Order to Cash Analyst is a hands-on billing and order to cash specialist who sits at the heart of Harvey’s commercial engine. You will ensure our usage-based and subscription billing is accurate, scalable, and tightly controlled as we grow. This role is responsible for turning complex metered usage, pricing constructs, and deal structures into clean, reconcilable invoices that customers and revenue teams can trust. You will be a key partner to Finance, Revenue Operations, Sales, Customer Success, Legal, and Systems teams on anything that touches billing, collections, and quote-to-cash execution. It is an ideal opportunity for someone who is analytical, detail-obsessed, and excited to help build modern billing operations for a high-growth AI company.
Own day-to-day billing operations across Harvey’s commercial products, including generation, review, and release of invoices for usage-based and subscription customers.
Reconcile usage, pricing, and billing data across multiple systems (e.g., metering/rating tools, CRM, ERP) to ensure completeness, accuracy, and alignment with signed commercial terms.
Investigate and resolve billing discrepancies, credit and rebill scenarios, and exceptions in partnership with Revenue Operations, Finance, Sales, Deal Desk, and Customer Success.
Support month-end and quarter-end close by preparing billing reconciliations, variance analyses, and supporting schedules that ensure revenue-impacting data is fully captured.
Design, document, and maintain standard operating procedures, controls, and checklists for key billing workflows, with a focus on auditability, scalability, and risk reduction.
Partner with systems and data teams to improve and automate quote-to-cash workflows, including data quality checks, exception reporting, and dashboarding for billing KPIs.
3–6+ years of experience in billing operations, revenue operations, order-to-cash, accounts receivable, finance operations, or a closely related function in B2B SaaS or technology.
Demonstrated experience working with high-volume or complex billing flows (e.g., usage-based, tiered pricing, multi-entity, or multi-currency) and reconciling data across systems.
Strong analytical and Excel/Google Sheets skills (comfort with lookups, conditional logic, pivots, and large data sets) and familiarity with CRM and ERP/billing platforms.
Proven track record of improving or implementing billing processes, controls, or automations that reduced errors, cycle times, or manual effort.
High attention to detail, strong operational rigor, and the ability to manage multiple deadlines during billing and close cycles while maintaining accuracy and composure.
Clear, concise communication skills and comfort working cross-functionally with technical and non-technical stakeholders to resolve issues and drive process change.
$87,400-131,000 USD
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Sr. Order to Cash Analyst is a hands-on billing and order to cash specialist who sits at the heart of Harvey’s commercial engine. You will ensure our usage-based and subscription billing is accurate, scalable, and tightly controlled as we grow. This role is responsible for turning complex metered usage, pricing constructs, and deal structures into clean, reconcilable invoices that customers and revenue teams can trust. You will be a key partner to Finance, Revenue Operations, Sales, Customer Success, Legal, and Systems teams on anything that touches billing, collections, and quote-to-cash execution. It is an ideal opportunity for someone who is analytical, detail-obsessed, and excited to help build modern billing operations for a high-growth AI company.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own day-to-day billing operations across Harvey’s commercial products, including generation, review, and release of invoices for usage-based and subscription customers.\n\n - Reconcile usage, pricing, and billing data across multiple systems (e.g., metering/rating tools, CRM, ERP) to ensure completeness, accuracy, and alignment with signed commercial terms.\n\n - Investigate and resolve billing discrepancies, credit and rebill scenarios, and exceptions in partnership with Revenue Operations, Finance, Sales, Deal Desk, and Customer Success.\n\n - Support month-end and quarter-end close by preparing billing reconciliations, variance analyses, and supporting schedules that ensure revenue-impacting data is fully captured.\n\n - Design, document, and maintain standard operating procedures, controls, and checklists for key billing workflows, with a focus on auditability, scalability, and risk reduction.\n\n - Partner with systems and data teams to improve and automate quote-to-cash workflows, including data quality checks, exception reporting, and dashboarding for billing KPIs.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 3–6+ years of experience in billing operations, revenue operations, order-to-cash, accounts receivable, finance operations, or a closely related function in B2B SaaS or technology.\n\n - Demonstrated experience working with high-volume or complex billing flows (e.g., usage-based, tiered pricing, multi-entity, or multi-currency) and reconciling data across systems.\n\n - Strong analytical and Excel/Google Sheets skills (comfort with lookups, conditional logic, pivots, and large data sets) and familiarity with CRM and ERP/billing platforms.\n\n - Proven track record of improving or implementing billing processes, controls, or automations that reduced errors, cycle times, or manual effort.\n\n - High attention to detail, strong operational rigor, and the ability to manage multiple deadlines during billing and close cycles while maintaining accuracy and composure.\n\n - Clear, concise communication skills and comfort working cross-functionally with technical and non-technical stakeholders to resolve issues and drive process change.\n\n\n\n\n\nCOMPENSATION\n\n$87,400-131,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-BG1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"18454695-e72d-40a5-a6c1-99677ef516ad","title":"Senior Software Engineer, Backend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-06-11T13:39:11.480+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/18454695-e72d-40a5-a6c1-99677ef516ad","applyUrl":"https://jobs.ashbyhq.com/harvey/18454695-e72d-40a5-a6c1-99677ef516ad/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Backend Software Engineer at Harvey, you’ll play a pivotal role in constructing the foundation of our product platform while directly building user-facing features for some of the world’s leading law firms and enterprise customers. This team owns and operates the platform layer that enables secure, reliable, and flexible experiences for our customers including notifications, permissions and feature flag infrastructure. We also build enterprise-grade collaboration experiences for law firms.
You will design systems that not only serve as critical infrastructure for the rest of the company, but also directly impact how our users engage with Harvey’s AI-powered legal tools. This role is ideal for engineers who are excited by the opportunity to move between deep platform thinking and hands-on product iteration.
This role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.
Design and build foundational backend infrastructure including authentication, permissions, feature flagging, notifications, and document management integrations
Build and evolve Harvey’s internal product platform, accelerating development across multiple product lines and engineering teams
Lead development of enterprise-facing features, such as secure multi-party collaboration, cross-organization workflows, and robust admin controls
Maintain high standards for security, privacy, and system reliability, particularly in handling sensitive legal data
Collaborate cross-functionally with product, AI, design, and GTM teams to deliver delightful, enterprise-ready experiences
4+ years (post-BS/MS) of backend-focused software engineering experience on platform and/or product-oriented teams
Experience working across the stack to ship user-facing features with measurable impact
Strong knowledge of distributed systems, REST/gRPC APIs, databases, and scalable service architectures
Familiarity with or interest in enterprise SaaS patterns, such as role-based access control (RBAC), feature flag systems, and third-party integrations is a plus
Strong attention to detail
Experience building backend platforms that can support multiple product lines
Strong programming skills and general Computer Science knowledge
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
Location: Toronto, Ontario (Hybrid with flexibility)
Work eligibility: Must have valid Canadian work rights; Harvey does not currently offer visa sponsorship for this role
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
#LI-KT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Backend Software Engineer at Harvey, you’ll play a pivotal role in constructing the foundation of our product platform while directly building user-facing features for some of the world’s leading law firms and enterprise customers. This team owns and operates the platform layer that enables secure, reliable, and flexible experiences for our customers including notifications, permissions and feature flag infrastructure. We also build enterprise-grade collaboration experiences for law firms.\n\n\n\nYou will design systems that not only serve as critical infrastructure for the rest of the company, but also directly impact how our users engage with Harvey’s AI-powered legal tools. This role is ideal for engineers who are excited by the opportunity to move between deep platform thinking and hands-on product iteration.\n\n\n\nThis role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and build foundational backend infrastructure including authentication, permissions, feature flagging, notifications, and document management integrations\n\n - Build and evolve Harvey’s internal product platform, accelerating development across multiple product lines and engineering teams\n\n - Lead development of enterprise-facing features, such as secure multi-party collaboration, cross-organization workflows, and robust admin controls\n\n - Maintain high standards for security, privacy, and system reliability, particularly in handling sensitive legal data\n\n - Collaborate cross-functionally with product, AI, design, and GTM teams to deliver delightful, enterprise-ready experiences\n \n \n\n\nWHAT YOU HAVE\n\n - 4+ years (post-BS/MS) of backend-focused software engineering experience on platform and/or product-oriented teams\n\n - Experience working across the stack to ship user-facing features with measurable impact\n\n - Strong knowledge of distributed systems, REST/gRPC APIs, databases, and scalable service architectures\n\n - Familiarity with or interest in enterprise SaaS patterns, such as role-based access control (RBAC), feature flag systems, and third-party integrations is a plus\n\n - Strong attention to detail\n\n - Experience building backend platforms that can support multiple product lines\n\n - Strong programming skills and general Computer Science knowledge\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n \n \n\n\nADDITIONAL INFORMATION\n\n - Location: Toronto, Ontario (Hybrid with flexibility)\n\n - Work eligibility: Must have valid Canadian work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"18f52a89-60df-4a91-9b6e-b078e9393d09","title":"Legal Engineering Manager, In-House (Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-05T20:28:43.462+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/18f52a89-60df-4a91-9b6e-b078e9393d09","applyUrl":"https://jobs.ashbyhq.com/harvey/18f52a89-60df-4a91-9b6e-b078e9393d09/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate legal background and in-house experience who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve legal workflows across in-house legal teams.
Build trusted relationships with senior stakeholders, including General Counsel, Deputy General Counsel, Chief Legal Officers, legal operations leaders, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance, including experience working in-house.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of the workflows, challenges, and priorities of in-house legal teams.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate legal background and in-house experience who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve legal workflows across in-house legal teams.\n\n - Build trusted relationships with senior stakeholders, including General Counsel, Deputy General Counsel, Chief Legal Officers, legal operations leaders, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n \n \n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance, including experience working in-house.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of the workflows, challenges, and priorities of in-house legal teams.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"18f569eb-49e9-4766-bb4b-49c2b3243f41","title":"Staff Site Reliability Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-03-31T03:16:28.180+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/18f569eb-49e9-4766-bb4b-49c2b3243f41","applyUrl":"https://jobs.ashbyhq.com/harvey/18f569eb-49e9-4766-bb4b-49c2b3243f41/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Software Engineer on the Site Reliability (SRE) team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle
Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality
Provide technical mentorship and leadership, promoting best practices and fostering team growth
12+ years of experience in Site Reliability Engineering (SRE) or similar roles supporting production environments, with proven ability to mentor and guide technical teams
Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.)
Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
Strong programming skills (Python, Bash, Go, or similar languages)
Proven track record of diagnosing complex system problems and implementing durable solutions
Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Software Engineer on the Site Reliability (SRE) team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.\n\nThis role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions\n\n - Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements\n\n - Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention\n\n - Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle\n\n - Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality\n\n - Provide technical mentorship and leadership, promoting best practices and fostering team growth\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 12+ years of experience in Site Reliability Engineering (SRE) or similar roles supporting production environments, with proven ability to mentor and guide technical teams\n\n - Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.)\n\n - Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)\n\n - Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)\n\n - Strong programming skills (Python, Bash, Go, or similar languages)\n\n - Proven track record of diagnosing complex system problems and implementing durable solutions\n\n - Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles\n\n - Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence\n\n\n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"192ebbd2-7608-4131-9f9a-022d5cb28ce3","title":"Mid Market Sales Manager","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-07-01T19:16:32.075+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/192ebbd2-7608-4131-9f9a-022d5cb28ce3","applyUrl":"https://jobs.ashbyhq.com/harvey/192ebbd2-7608-4131-9f9a-022d5cb28ce3/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Sales Manager at Harvey, you will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within mid sized and boutique law firms and in house legal teams. You’ll be responsible for the team’s delivery on ambitious sales targets and rolling up your sleeves to work directly with prospective Harvey customers. You’ll help refine the operational foundations of our rapidly growing Mid Market organization by developing playbooks, best practices, and a best-in-class sales toolkit. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have superb core sales skills, experience scaling high-velocity teams and mentoring colleagues, outstanding communication skills, and an affinity for understanding customer needs.
Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals.
Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.
Proactively assist with recruiting and hiring new team members.
Coach and develop Mid Market account executives to promote career growth
Refine our sales playbook to enable all sellers to better deliver consultative sales engagements at high velocity
Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.
7+ years of tech sales experience 2+ years of people management experience training and coaching a high-performance sales team.
Experience operating in an early stage, high-growth environment.
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
#LI-LH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Sales Manager at Harvey, you will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within mid sized and boutique law firms and in house legal teams. You’ll be responsible for the team’s delivery on ambitious sales targets and rolling up your sleeves to work directly with prospective Harvey customers. You’ll help refine the operational foundations of our rapidly growing Mid Market organization by developing playbooks, best practices, and a best-in-class sales toolkit. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have superb core sales skills, experience scaling high-velocity teams and mentoring colleagues, outstanding communication skills, and an affinity for understanding customer needs.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals.\n\n - Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.\n\n - Proactively assist with recruiting and hiring new team members.\n\n - Coach and develop Mid Market account executives to promote career growth\n\n - Refine our sales playbook to enable all sellers to better deliver consultative sales engagements at high velocity\n\n - Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.\n\n\n\n\nWHAT YOU HAVE\n\n\n\n\n - 7+ years of tech sales experience 2+ years of people management experience training and coaching a high-performance sales team.\n\n - Experience operating in an early stage, high-growth environment.\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\n\n#LI-LH1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"193bfe38-f303-45e0-8664-5e7220de3e1c","title":"Recruiting Operations Manager","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-22T14:58:31.752+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/193bfe38-f303-45e0-8664-5e7220de3e1c","applyUrl":"https://jobs.ashbyhq.com/harvey/193bfe38-f303-45e0-8664-5e7220de3e1c/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.
Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.
5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.
$131,300 - $196,900 USD
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.\n\n - Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.\n\n - Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.\n\n - Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.\n\n - Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.\n\n - Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.\n\n - Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.\n\n - Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.\n\n - Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.\n\n - Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.\n\n - Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$131,300 - $196,900 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"19f859d7-1565-4ca3-a9df-ceea73fba678","title":"Executive Recruiter","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}}],"publishedAt":"2026-01-21T00:09:57.522+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/19f859d7-1565-4ca3-a9df-ceea73fba678","applyUrl":"https://jobs.ashbyhq.com/harvey/19f859d7-1565-4ca3-a9df-ceea73fba678/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re building category defining AI products for legal professionals and the market is moving fast.
Harvey is looking for an experienced Executive Recruiter to support and scale our senior leadership hiring across functions and regions. Reporting to the Head of Executive Recruiting, you will partner closely with founders, executives, and VPs to attract and hire exceptional leadership talent from department heads to senior executives.
This role is highly visible and impactful, combining deep relationship building, rigorous research, and operational excellence. You will help deliver best in class executive hiring while contributing to the continued evolution of Harvey’s leadership recruiting strategy and processes.
Own and drive end to end executive and senior leadership searches across the organization.
Partner with founders, executives, and hiring leaders to define role scope, success profiles, and hiring strategy.
Build and maintain diverse, high quality leadership pipelines through proactive sourcing, networking, and market mapping.
Deliver a thoughtful, white glove candidate experience for senior level candidates.
Collaborate with the Head of Executive Recruiting and other recruiters to align on priorities, strategy, and execution.
Manage and partner with external search firms when appropriate.
Contribute to scalable processes, tools, and metrics for executive hiring.
Provide market insights and talent intelligence to leadership to inform hiring decisions.
6–10+ years of executive recruiting experience, ideally with a combination of search firm/agency and in house experience.
Proven success hiring senior leaders in high growth, global, or technology-driven companies.
Strong research and sourcing capabilities, including the ability to identify and engage hard to reach executive talent.
Solid understanding of executive compensation, assessment methodologies, and closing strategies.
Exceptional stakeholder management and communication skills, with experience partnering closely with C-level leaders.
Highly organized and data driven, with the ability to manage multiple complex searches simultaneously.
Comfort operating in fast paced, evolving environments and contributing to process improvement.
$157,000 - $213,000 USD
#LI-AH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re building category defining AI products for legal professionals and the market is moving fast.\n\nHarvey is looking for an experienced Executive Recruiter to support and scale our senior leadership hiring across functions and regions. Reporting to the Head of Executive Recruiting, you will partner closely with founders, executives, and VPs to attract and hire exceptional leadership talent from department heads to senior executives.\n\nThis role is highly visible and impactful, combining deep relationship building, rigorous research, and operational excellence. You will help deliver best in class executive hiring while contributing to the continued evolution of Harvey’s leadership recruiting strategy and processes.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and drive end to end executive and senior leadership searches across the organization.\n\n - Partner with founders, executives, and hiring leaders to define role scope, success profiles, and hiring strategy.\n\n - Build and maintain diverse, high quality leadership pipelines through proactive sourcing, networking, and market mapping.\n\n - Deliver a thoughtful, white glove candidate experience for senior level candidates.\n\n - Collaborate with the Head of Executive Recruiting and other recruiters to align on priorities, strategy, and execution.\n\n - Manage and partner with external search firms when appropriate.\n\n - Contribute to scalable processes, tools, and metrics for executive hiring.\n\n - Provide market insights and talent intelligence to leadership to inform hiring decisions.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6–10+ years of executive recruiting experience, ideally with a combination of search firm/agency and in house experience.\n\n - Proven success hiring senior leaders in high growth, global, or technology-driven companies.\n\n - Strong research and sourcing capabilities, including the ability to identify and engage hard to reach executive talent.\n\n - Solid understanding of executive compensation, assessment methodologies, and closing strategies.\n\n - Exceptional stakeholder management and communication skills, with experience partnering closely with C-level leaders.\n\n - Highly organized and data driven, with the ability to manage multiple complex searches simultaneously.\n\n - Comfort operating in fast paced, evolving environments and contributing to process improvement.\n\n\n\n\n\n\n\nCOMPENSATION RANGE\n\n$157,000 - $213,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AH1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"1bb028d2-168e-475b-9f0d-f994daca596d","title":"Automation Engineer, Customer Education ","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-22T22:41:42.119+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/1bb028d2-168e-475b-9f0d-f994daca596d","applyUrl":"https://jobs.ashbyhq.com/harvey/1bb028d2-168e-475b-9f0d-f994daca596d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's Customer Education team is defining what best-in-class AI education looks like for legal professionals, and we're building the technical infrastructure to make that possible at scale. We are looking for an Automation Engineer to own the systems behind Harvey Academy and the help center, from AI agents and automation pipelines to video content and beyond.
You will partner directly with the Customer Education Strategist Lead, content specialists, and cross-functional teams to translate educational strategy into production-grade technical solutions. This is a high-autonomy role with direct ownership of systems that shape the customer experience at a category-defining legal AI company.
This is a rare opportunity to be the technical mind embedded within a high-performing, strategy-driven team. You'll be the person who looks at a manual, time-intensive content operation and replaces it with something smarter, faster, and scalable.
AI-powered content generation, automated publishing pipelines, and personalized learning at scale are challenges the industry is still figuring out. The solutions you build will directly determine how quickly Harvey's customers become experts on the platform. If you're an engineer who wants outsized influence, a short path from idea to impact, and the chance to help define what generative AI education looks like, this is that role.
Build and maintain AI agents using LLM APIs (Anthropic Claude, OpenAI) to automate content creation, review, and publishing workflows across Harvey Academy and the help center.
Own and optimize the learning technology stack, including Skilljar and Sanity CMS integrations, ensuring reliability, extensibility, and seamless content publishing.
Identify and eliminate bottlenecks in content operations by building automation where it doesn't exist yet.
Partner with Product, User Operations, and GTM to identify opportunities for systems improvement and AI-driven innovation across the customer education ecosystem.
Use technical expertise to explore implementation of interactive learning components based on instructional design direction from team members.
5+ years of experience in automation engineering, with demonstrated experience designing and building API integrations
Proficiency with modern web technologies (HTML, CSS, JavaScript, and React or similar), ideally in a fast-paced or high-growth environment.
Hands-on experience building AI agents, LLM-powered workflows, including prompt engineering and API integrations with platforms like Anthropic Claude or OpenAI.
Track record of supporting production systems end-to-end, ideally including LMS platforms, CMS tools, or similar content delivery infrastructure.
Strong ability to operate autonomously, translating business needs into well-architected technical solutions with minimal oversight.
Excellent communication skills with the ability to collaborate closely with non-technical teammates and explain technical tradeoffs clearly.
Comfort working in documentation-heavy or content-ops environments
Familiarity with content governance or audit systems, including automated review triggers and freshness logic
Experience building and operating AI video generation pipelines, using tools like ElevenLabs or equivalent, to produce scalable video content.
Experience coding interactive elements within LMS platforms
$123,600 - $185,400
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's Customer Education team is defining what best-in-class AI education looks like for legal professionals, and we're building the technical infrastructure to make that possible at scale. We are looking for an Automation Engineer to own the systems behind Harvey Academy and the help center, from AI agents and automation pipelines to video content and beyond.\n\nYou will partner directly with the Customer Education Strategist Lead, content specialists, and cross-functional teams to translate educational strategy into production-grade technical solutions. This is a high-autonomy role with direct ownership of systems that shape the customer experience at a category-defining legal AI company.\n\nThis is a rare opportunity to be the technical mind embedded within a high-performing, strategy-driven team. You'll be the person who looks at a manual, time-intensive content operation and replaces it with something smarter, faster, and scalable.\n\nAI-powered content generation, automated publishing pipelines, and personalized learning at scale are challenges the industry is still figuring out. The solutions you build will directly determine how quickly Harvey's customers become experts on the platform. If you're an engineer who wants outsized influence, a short path from idea to impact, and the chance to help define what generative AI education looks like, this is that role.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and maintain AI agents using LLM APIs (Anthropic Claude, OpenAI) to automate content creation, review, and publishing workflows across Harvey Academy and the help center.\n\n - Own and optimize the learning technology stack, including Skilljar and Sanity CMS integrations, ensuring reliability, extensibility, and seamless content publishing.\n\n - Identify and eliminate bottlenecks in content operations by building automation where it doesn't exist yet.\n\n - Partner with Product, User Operations, and GTM to identify opportunities for systems improvement and AI-driven innovation across the customer education ecosystem.\n\n - Use technical expertise to explore implementation of interactive learning components based on instructional design direction from team members.\n \n \n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in automation engineering, with demonstrated experience designing and building API integrations\n\n - Proficiency with modern web technologies (HTML, CSS, JavaScript, and React or similar), ideally in a fast-paced or high-growth environment.\n\n - Hands-on experience building AI agents, LLM-powered workflows, including prompt engineering and API integrations with platforms like Anthropic Claude or OpenAI.\n\n - Track record of supporting production systems end-to-end, ideally including LMS platforms, CMS tools, or similar content delivery infrastructure.\n\n - Strong ability to operate autonomously, translating business needs into well-architected technical solutions with minimal oversight.\n\n - Excellent communication skills with the ability to collaborate closely with non-technical teammates and explain technical tradeoffs clearly.\n\n - Comfort working in documentation-heavy or content-ops environments\n\n\n\n\nNICE TO HAVE\n\n - Familiarity with content governance or audit systems, including automated review triggers and freshness logic\n\n - Experience building and operating AI video generation pipelines, using tools like ElevenLabs or equivalent, to produce scalable video content.\n\n - Experience coding interactive elements within LMS platforms\n\n\n\n\nCOMPENSATION\n\n$123,600 - $185,400\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"1c86befd-b6f4-4520-9f3b-68c6fad938f1","title":"Senior Technical Recruiter","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-03-29T15:44:39.068+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/1c86befd-b6f4-4520-9f3b-68c6fad938f1","applyUrl":"https://jobs.ashbyhq.com/harvey/1c86befd-b6f4-4520-9f3b-68c6fad938f1/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.
Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices
Build and nurture a strong pipeline of technical talent to support both current hiring and future growth
Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies
Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process
Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene
Mentor and support other team members to elevate overall recruiting performance and execution
Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines
Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals
7+ years of full-cycle technical recruiting experience at a fast-paced environment
Proven track record building strong technical teams in a high growth company
Can develop relationships with hiring partners and become a trusted advisor
Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes
You possess low ego and are willing to roll up your sleeves to accomplish our collective goals
Help mentor other teammates by leading by example and providing guidance
Understand the importance of data and metrics to influence recruiting strategies
The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent
150,000- 175,000 USD
#LI-FC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices\n\n - Build and nurture a strong pipeline of technical talent to support both current hiring and future growth\n\n - Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies\n\n - Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process\n\n - Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene\n\n - Mentor and support other team members to elevate overall recruiting performance and execution\n\n - Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines\n\n - Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of full-cycle technical recruiting experience at a fast-paced environment\n\n - Proven track record building strong technical teams in a high growth company\n\n - Can develop relationships with hiring partners and become a trusted advisor\n\n - Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes\n\n - You possess low ego and are willing to roll up your sleeves to accomplish our collective goals\n\n - Help mentor other teammates by leading by example and providing guidance\n\n - Understand the importance of data and metrics to influence recruiting strategies\n\n - The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent\n\n\n\n\nCOMPENSATION RANGE\n\n150,000- 175,000 USD\n\n\n\n#LI-FC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"1d891a3b-9c55-4e24-8542-53842b97608b","title":"Senior Analyst, Recruiting Operations","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-17T00:51:00.459+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/1d891a3b-9c55-4e24-8542-53842b97608b","applyUrl":"https://jobs.ashbyhq.com/harvey/1d891a3b-9c55-4e24-8542-53842b97608b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Senior Analyst, Recruiting Operations joins Harvey's Talent team to drive the systems, data infrastructure, and process architecture that power the company's hiring engine. The team's mission is to build scalable recruiting operations that match the velocity and rigor of a high-growth AI company. This role owns the analytical backbone of recruiting—translating hiring demand into capacity models, designing ATS workflows, and delivering reporting that shapes leadership decisions. They partner directly with recruiters, finance, and people leadership to ensure systems and data serve both day-to-day execution and long-term planning. It is a rare opportunity to build recruiting infrastructure from the ground up at one of the fastest-scaling companies in AI.
Own and optimize the ATS (Ashby), including workflow configuration, automation, data integrity, and reporting architecture.
Build and maintain recruiter capacity models that translate hiring plans into staffing recommendations and resource allocation.
Design and deliver dashboards and analytics that inform recruiting strategy for leadership and cross-functional stakeholders.
Identify and implement process improvements, automation, and tooling enhancements that increase recruiting efficiency and candidate experience.
Partner with Finance, People, and IT to ensure data consistency and systems interoperability across the talent technology stack.
4+ years of experience in recruiting operations, people analytics, or a systems-heavy operational role with demonstrated ATS ownership.
Strong analytical skill set with hands-on experience building dashboards, reports, and capacity models (SQL, Excel, BI tools).
Experience designing scalable workflows and process automation in a high-growth, fast-changing environment.
Ability to translate ambiguous business problems into structured solutions and communicate findings to technical and non-technical audiences.
Strong cross-functional collaboration skills with the ability to influence stakeholders and drive adoption of systems changes.
$130,000 - $180,000 USD
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Senior Analyst, Recruiting Operations joins Harvey's Talent team to drive the systems, data infrastructure, and process architecture that power the company's hiring engine. The team's mission is to build scalable recruiting operations that match the velocity and rigor of a high-growth AI company. This role owns the analytical backbone of recruiting—translating hiring demand into capacity models, designing ATS workflows, and delivering reporting that shapes leadership decisions. They partner directly with recruiters, finance, and people leadership to ensure systems and data serve both day-to-day execution and long-term planning. It is a rare opportunity to build recruiting infrastructure from the ground up at one of the fastest-scaling companies in AI.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and optimize the ATS (Ashby), including workflow configuration, automation, data integrity, and reporting architecture.\n\n - Build and maintain recruiter capacity models that translate hiring plans into staffing recommendations and resource allocation.\n\n - Design and deliver dashboards and analytics that inform recruiting strategy for leadership and cross-functional stakeholders.\n\n - Identify and implement process improvements, automation, and tooling enhancements that increase recruiting efficiency and candidate experience.\n\n - Partner with Finance, People, and IT to ensure data consistency and systems interoperability across the talent technology stack.\n\n\n\n\nWHAT YOU HAVE\n\n - 4+ years of experience in recruiting operations, people analytics, or a systems-heavy operational role with demonstrated ATS ownership.\n\n - Strong analytical skill set with hands-on experience building dashboards, reports, and capacity models (SQL, Excel, BI tools).\n\n - Experience designing scalable workflows and process automation in a high-growth, fast-changing environment.\n\n - Ability to translate ambiguous business problems into structured solutions and communicate findings to technical and non-technical audiences.\n\n - Strong cross-functional collaboration skills with the ability to influence stakeholders and drive adoption of systems changes.\n\n\n\n\nCOMPENSATION\n\n$130,000 - $180,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"1fabb8c6-9287-457c-aced-22d8069ce30e","title":"Associate Product Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-21T19:34:43.259+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/1fabb8c6-9287-457c-aced-22d8069ce30e","applyUrl":"https://jobs.ashbyhq.com/harvey/1fabb8c6-9287-457c-aced-22d8069ce30e/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a product attorney to join our legal team to help scale our Product Legal function. You will partner closely with our Engineering, Product, and Design teams, as well as other cross-functional stakeholders, to bring Harvey’s product vision to life.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.
More specifically, you will:
Partner cross-functionally to align legal guidance with business goals, including counseling our Product and Engineering teams on key legal issues related to B2B AI systems
Research and advise on regulatory frameworks to help design and enhance compliant AI-powered products
Partner with marketing teams to align product communications with legal and regulatory standards to support brand credibility and trust
Support key initiatives to further develop and mature the legal team’s capabilities and impact
Build communication styles that resonate with your teams to balance risk-taking with responsible development in a fast-moving environment
Have a strong sense of ownership, curiosity, and can demonstrate sound judgment in ambiguous situations.
A law degree from an accredited law school
Admitted to practice law and in good standing in at least one jurisdiction and able to practice in California
2-3 years of law firm and/or in-house experience
Demonstrated knowledge of laws and regulations relating to several of: artificial intelligence, intellectual property, privacy, product liability, marketing, and/or consumer protection
Experience advising clients on AI or technology-related legal matters in a product legal or tech transactions capacity
Ability to think creatively, function independently and work proactively in ambiguous situations without clear precedents
Team-focused and collaborative working style and willingness to build expertise to solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude
A love for solving hard problems in a fast-paced environment
$180,000-$220,000 USD
#LI-ML3
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a product attorney to join our legal team to help scale our Product Legal function. You will partner closely with our Engineering, Product, and Design teams, as well as other cross-functional stakeholders, to bring Harvey’s product vision to life.\n\n\n\n\n\nWHAT YOU'LL DO\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Partner cross-functionally to align legal guidance with business goals, including counseling our Product and Engineering teams on key legal issues related to B2B AI systems\n\n - Research and advise on regulatory frameworks to help design and enhance compliant AI-powered products\n\n - Partner with marketing teams to align product communications with legal and regulatory standards to support brand credibility and trust\n\n - Support key initiatives to further develop and mature the legal team’s capabilities and impact\n\n - Build communication styles that resonate with your teams to balance risk-taking with responsible development in a fast-moving environment\n\n - Have a strong sense of ownership, curiosity, and can demonstrate sound judgment in ambiguous situations.\n\n\n\n\n\nWHAT YOU HAVE\n\n - A law degree from an accredited law school\n\n - Admitted to practice law and in good standing in at least one jurisdiction and able to practice in California\n\n - 2-3 years of law firm and/or in-house experience\n\n - Demonstrated knowledge of laws and regulations relating to several of: artificial intelligence, intellectual property, privacy, product liability, marketing, and/or consumer protection\n\n - Experience advising clients on AI or technology-related legal matters in a product legal or tech transactions capacity\n\n - Ability to think creatively, function independently and work proactively in ambiguous situations without clear precedents\n\n - Team-focused and collaborative working style and willingness to build expertise to solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude\n\n - A love for solving hard problems in a fast-paced environment\n\n\n\n\n\nCOMPENSATION\n\n$180,000-$220,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-ML3\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"203e2d3b-6aeb-4d13-8e2f-62f7526658df","title":"IT Operations Analyst","department":"IT","team":"IT","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-23T16:17:46.945+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/203e2d3b-6aeb-4d13-8e2f-62f7526658df","applyUrl":"https://jobs.ashbyhq.com/harvey/203e2d3b-6aeb-4d13-8e2f-62f7526658df/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our New York City office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey.
The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee—from new hires to senior leadership—has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI—where initiative, technical curiosity, and a service-first mindset have outsized impact.
You’ll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.
Create a great employee experience through hands-on IT support for employees in our New York City office.
Support onboarding and offboarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.
Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy.
Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access.
Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.
Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.
Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.
Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack.
Collaborate with the IT team on automation, documentation, and process improvements.
3+ years of experience in IT support experience in a fast-paced startup or tech environment.
Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.
Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting.
Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity.
A proactive, employee-first mindset—you notice problems before they're reported and take initiative to fix them.
Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential.
Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks.
Experience managing MDM tools like Jamf, Kandji, or Intune.
Experience with Microsoft Office and Windows.
$109,100 - $163,700
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our New York City office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey.\n\nThe IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee—from new hires to senior leadership—has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI—where initiative, technical curiosity, and a service-first mindset have outsized impact.\n\nYou’ll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.\n\n\n\n\nWHAT YOU'LL DO\n\n - Create a great employee experience through hands-on IT support for employees in our New York City office.\n\n - Support onboarding and offboarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.\n\n - Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy.\n\n - Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access.\n\n - Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.\n\n - Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.\n\n - Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.\n\n - Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack.\n\n - Collaborate with the IT team on automation, documentation, and process improvements.\n \n \n\n\nWHAT YOU HAVE\n\n - 3+ years of experience in IT support experience in a fast-paced startup or tech environment.\n\n - Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.\n\n - Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.\n\n - Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting.\n\n - Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity.\n\n - A proactive, employee-first mindset—you notice problems before they're reported and take initiative to fix them.\n\n - Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential.\n\n\nBONUS POINTS\n\n - Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks.\n\n - Experience managing MDM tools like Jamf, Kandji, or Intune.\n\n - Experience with Microsoft Office and Windows.\n \n \n\n\nCOMPENSATION\n\n$109,100 - $163,700\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"206ba0d8-6484-4b60-8548-c165d51eaae2","title":"Technical User Operations Specialist - EMEA","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Dublin","secondaryLocations":[],"publishedAt":"2026-07-10T16:41:10.250+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/206ba0d8-6484-4b60-8548-c165d51eaae2","applyUrl":"https://jobs.ashbyhq.com/harvey/206ba0d8-6484-4b60-8548-c165d51eaae2/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.
Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).
Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.
Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.
Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.
Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).
Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.
3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.
Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.
Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.
Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.
Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.
Proficiency with customer support tools and CRM systems.
Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.
Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).\n\n - Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.\n\n - Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.\n\n - Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.\n\n - Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).\n\n - Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.\n\n - Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.\n\n - Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.\n Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.\n\n - Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.\n\n - Proficiency with customer support tools and CRM systems.\n\n - Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.\n\n - Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RC1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"212649d4-7cd8-4650-b437-dff46106dcef","title":"Legal Engineering Manager, In-House (Litigation/Regulatory)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-12T20:07:34.260+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/212649d4-7cd8-4650-b437-dff46106dcef","applyUrl":"https://jobs.ashbyhq.com/harvey/212649d4-7cd8-4650-b437-dff46106dcef/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with litigation, investigations, regulatory, compliance, or enforcement backgrounds who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve litigation, investigations, regulatory, compliance, and risk-management workflows.
Build trusted relationships with senior stakeholders, including General Counsel, Chief Litigation Counsel, Chief Compliance Officers, Heads of Regulatory Affairs, Deputy General Counsel, legal operations leaders, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing litigation, regulatory, investigations, compliance, white-collar defense, enforcement, employment litigation, financial regulatory matters, government investigations, or other contentious legal work, including experience working in-house.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of the workflows, challenges, and priorities of in-house litigation, compliance, investigations, and regulatory teams.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with litigation, investigations, regulatory, compliance, or enforcement backgrounds who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve litigation, investigations, regulatory, compliance, and risk-management workflows.\n\n - Build trusted relationships with senior stakeholders, including General Counsel, Chief Litigation Counsel, Chief Compliance Officers, Heads of Regulatory Affairs, Deputy General Counsel, legal operations leaders, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing litigation, regulatory, investigations, compliance, white-collar defense, enforcement, employment litigation, financial regulatory matters, government investigations, or other contentious legal work, including experience working in-house.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of the workflows, challenges, and priorities of in-house litigation, compliance, investigations, and regulatory teams.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"22635945-1052-45e7-9b13-f94aabce8e9b","title":"Staff Software Engineer, Full Stack","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-14T14:53:01.197+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/22635945-1052-45e7-9b13-f94aabce8e9b","applyUrl":"https://jobs.ashbyhq.com/harvey/22635945-1052-45e7-9b13-f94aabce8e9b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
Scale document ingestion and processing that is growing at 10x every 6 months
Design massive data collection from over 50+ legal jurisdictions
Build government-level security for top governments and firms
Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.
Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.
Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend—to architect intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.
7+ YoE (post-BS/MS) in a product focused full-stack software engineering role.
Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
Track record of building fast-growing SaaS products.
Track record of shipping highly intuitive products, strong attention to detail.
Experience building scalable and extensible solutions across the stack that can support multiple product lines.
Strong programming skills and general Computer Science knowledge.
Grit - experience working at early-stage startups is a plus.
$231,000 - $314,350 USD
#LI-NG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.\n\n\n\nThis role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Scale document ingestion and processing that is growing at 10x every 6 months\n\n - Design massive data collection from over 50+ legal jurisdictions\n\n - Build government-level security for top governments and firms\n\n - Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.\n\n - Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.\n\n - Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend—to architect intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ YoE (post-BS/MS) in a product focused full-stack software engineering role.\n\n - Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.\n\n - Track record of building fast-growing SaaS products.\n\n - Track record of shipping highly intuitive products, strong attention to detail.\n\n - Experience building scalable and extensible solutions across the stack that can support multiple product lines.\n\n - Strong programming skills and general Computer Science knowledge.\n\n - Grit - experience working at early-stage startups is a plus.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$231,000 - $314,350 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-NG1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"22c49c02-8ab1-4aeb-9022-2fc624b7a0cb","title":"Sales Manager, SMB","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-17T20:35:04.521+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/22c49c02-8ab1-4aeb-9022-2fc624b7a0cb","applyUrl":"https://jobs.ashbyhq.com/harvey/22c49c02-8ab1-4aeb-9022-2fc624b7a0cb/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The SMB Sales Manager joins Harvey's Commercial Sales organization to lead a team of Account Executives selling Harvey's AI platform to small and mid-sized law firms and legal teams out of the Chicago office. Reporting to the Vice President of Commercial Sales, this role owns territory planning, pipeline development, and revenue execution across the region. The manager drives a disciplined sales process while coaching AEs through the full cycle — from discovery and qualification through close — and holds the team accountable to rigorous forecasting and performance standards. It is a high-impact opportunity to shape the sales culture and operating rhythm for a fast-growing segment at one of the most innovative companies in legal technology.
Build, coach, and performance-manage a team of SMB Account Executives focused on selling Harvey's platform to law firms and corporate legal departments in the Chicago region
Own territory planning, pipeline development, and accurate forecasting to deliver against quarterly and annual revenue targets
Drive a disciplined sales process using MEDDPIC or similar methodology, ensuring AEs execute high-quality discovery, qualification, objection handling, and close motions
Establish a local operating cadence — team standups, deal reviews, pipeline hygiene — that mirrors Harvey's high-performance sales culture
Serve as a player-coach by actively engaging in strategic deals and modeling best practices in discovery, demo, and negotiation
6+ years of tech sales experience — ideally closing new business at the Mid Market or Enterprise level; 2+ years of people management experience training and coaching a high-performing sales team.
Experience operating in an early stage, high-growth environment. Demonstrated ability to design and improve systems from scratch
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to sophisticated buyers, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Track record of coaching AEs through complex sales cycles, including deal strategy, objection handling, and negotiation, with a growth-oriented and coachable mindset
OTE 50/50 Split $264,000 - $396,000 USD
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe SMB Sales Manager joins Harvey's Commercial Sales organization to lead a team of Account Executives selling Harvey's AI platform to small and mid-sized law firms and legal teams out of the Chicago office. Reporting to the Vice President of Commercial Sales, this role owns territory planning, pipeline development, and revenue execution across the region. The manager drives a disciplined sales process while coaching AEs through the full cycle — from discovery and qualification through close — and holds the team accountable to rigorous forecasting and performance standards. It is a high-impact opportunity to shape the sales culture and operating rhythm for a fast-growing segment at one of the most innovative companies in legal technology.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build, coach, and performance-manage a team of SMB Account Executives focused on selling Harvey's platform to law firms and corporate legal departments in the Chicago region\n\n - Own territory planning, pipeline development, and accurate forecasting to deliver against quarterly and annual revenue targets\n\n - Drive a disciplined sales process using MEDDPIC or similar methodology, ensuring AEs execute high-quality discovery, qualification, objection handling, and close motions\n\n - Establish a local operating cadence — team standups, deal reviews, pipeline hygiene — that mirrors Harvey's high-performance sales culture\n\n - Serve as a player-coach by actively engaging in strategic deals and modeling best practices in discovery, demo, and negotiation\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6+ years of tech sales experience — ideally closing new business at the Mid Market or Enterprise level; 2+ years of people management experience training and coaching a high-performing sales team.\n\n - Experience operating in an early stage, high-growth environment. Demonstrated ability to design and improve systems from scratch\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to sophisticated buyers, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Track record of coaching AEs through complex sales cycles, including deal strategy, objection handling, and negotiation, with a growth-oriented and coachable mindset\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\nOTE 50/50 Split $264,000 - $396,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JL1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"24616c39-e293-4bcc-a3dd-e6f33a71c8ee","title":"Staff Product Designer","department":"Design","team":"Design","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-09-12T23:39:38.961+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/24616c39-e293-4bcc-a3dd-e6f33a71c8ee","applyUrl":"https://jobs.ashbyhq.com/harvey/24616c39-e293-4bcc-a3dd-e6f33a71c8ee/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Product Designer at Harvey, you’ll manage multiple projects from ideation to launch. You’ll create high-quality designs, interactions, and prototypes that transform complex problems into intuitive solutions. Working closely with engineers, AI researchers, product managers, and lawyers, you’ll incorporate AI in meaningful ways—crafting interfaces that help users understand, trust, and effectively guide AI outputs.
We’re looking for someone with strong interaction design instincts, visual design sensibility, and collaboration—someone who sweats the details, welcomes feedback, and elevates ideas through tight cross-functional teamwork.
Lead the design of end-to-end product experiences, from initial concept through polished execution.
Collaborate closely with product managers, engineers, and AI researchers to translate business objectives into user-centered designs.
Shape and refine our design system to ensure a cohesive and scalable visual language across the product.
Conduct user research to uncover pain points and opportunities, leveraging insights to inform design decisions.
Develop prototypes to explore and validate new features, workflows, and interactions.
Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
Promote and develop best practices in designing with AI.
8+ years of experience designing products in a fast-paced environment, with a portfolio that demonstrates your best work.
Ability to tackle complex challenges and transform them into simple, intuitive experiences.
Ability to change altitude from design details to big picture thinking, while maintaining a high pace of execution and quality bar.
Deep understanding of design systems and a strong sense of visual and interaction design craft.
Experience conducting user research and applying insights to design decisions.
Excellent communication and storytelling skills to articulate design concepts and rationale.
$200,000-$260,000 USD
#LI-SB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Product Designer at Harvey, you’ll manage multiple projects from ideation to launch. You’ll create high-quality designs, interactions, and prototypes that transform complex problems into intuitive solutions. Working closely with engineers, AI researchers, product managers, and lawyers, you’ll incorporate AI in meaningful ways—crafting interfaces that help users understand, trust, and effectively guide AI outputs.\n\nWe’re looking for someone with strong interaction design instincts, visual design sensibility, and collaboration—someone who sweats the details, welcomes feedback, and elevates ideas through tight cross-functional teamwork.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead the design of end-to-end product experiences, from initial concept through polished execution.\n\n - Collaborate closely with product managers, engineers, and AI researchers to translate business objectives into user-centered designs.\n\n - Shape and refine our design system to ensure a cohesive and scalable visual language across the product.\n\n - Conduct user research to uncover pain points and opportunities, leveraging insights to inform design decisions.\n\n - Develop prototypes to explore and validate new features, workflows, and interactions.\n\n - Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.\n\n - Promote and develop best practices in designing with AI.\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience designing products in a fast-paced environment, with a portfolio that demonstrates your best work.\n\n - Ability to tackle complex challenges and transform them into simple, intuitive experiences.\n\n - Ability to change altitude from design details to big picture thinking, while maintaining a high pace of execution and quality bar.\n\n - Deep understanding of design systems and a strong sense of visual and interaction design craft.\n\n - Experience conducting user research and applying insights to design decisions.\n\n - Excellent communication and storytelling skills to articulate design concepts and rationale.\n\n\n\n\nCOMPENSATION RANGE\n\n$200,000-$260,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"24a1df80-c1b7-4e16-b938-1cb3b129463d","title":"Staff Software Engineer, Agents","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-01T18:53:54.354+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/24a1df80-c1b7-4e16-b938-1cb3b129463d","applyUrl":"https://jobs.ashbyhq.com/harvey/24a1df80-c1b7-4e16-b938-1cb3b129463d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.
You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.
We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.
Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.
Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.
Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.
Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.
Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.
Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.
Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.
Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.
Stay current on new developments in agentic systems and bring those learnings back to the products we build.
Passion for building effective domain-specific agents.
Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.
Comfortable with when and how to use evaluations to drive quality.
Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.
8+ years (post-BS/MS) of software engineering experience.
We are hiring for this role across Mid, Senior, and Staff levels.
Proficiency in Python and experience working with LLM APIs and agent frameworks.
Experience with shipping user-facing products, either on the backend or full-stack.
$231,000 - $340,000 USD
#LI-BB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.\n\nYou will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.\n\nWe're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.\n\n - Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.\n\n - Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.\n\n - Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.\n\n - Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.\n\n - Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.\n\n - Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.\n\n - Stay current on new developments in agentic systems and bring those learnings back to the products we build.\n\n\n\n\nWHAT YOU HAVE\n\n - Passion for building effective domain-specific agents.\n\n - Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.\n\n - Comfortable with when and how to use evaluations to drive quality.\n\n - Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.\n\n - 8+ years (post-BS/MS) of software engineering experience.\n\n - We are hiring for this role across Mid, Senior, and Staff levels.\n\n - Proficiency in Python and experience working with LLM APIs and agent frameworks.\n\n - Experience with shipping user-facing products, either on the backend or full-stack.\n\n\n\n\nCOMPENSATION RANGE\n\n\n\n$231,000 - $340,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-BB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"24f9a3fa-476a-490f-87bf-e8cebb7b3928","title":"Frontend Platform Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-04-28T20:32:43.039+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/24f9a3fa-476a-490f-87bf-e8cebb7b3928","applyUrl":"https://jobs.ashbyhq.com/harvey/24f9a3fa-476a-490f-87bf-e8cebb7b3928/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re looking for experienced frontend engineers to help build and evolve Harvey’s frontend platform—the systems, tools, and abstractions that enable our engineering team to ship high-quality product experiences quickly and consistently.
This team focuses on developer experience, performance, reliability, and scalability across our frontend stack. Rather than building one-off product features, you’ll create shared foundations that power all of Harvey’s user-facing applications.
This is a high-impact role with broad scope across the engineering organization. You’ll work closely with product engineers, design, and infrastructure teams to define and drive the future of frontend development at Harvey.
Build and evolve shared frontend infrastructure, including our design system and developer tooling
Contribute to and evolve frontend architecture for scalability and performance
Improve developer experience and engineering velocity
Improve application performance and reliability
Partner with product teams to drive adoption of platform systems
Identify and reduce friction across the development lifecycle
Strong experience working on large-scale frontend systems or platform-level infrastructure
Ability to think in systems and abstractions, not just features
A track record of improving developer experience or engineering velocity
Experience influencing technical decisions across teams or driving adoption of shared systems
$193,400 - $290,000
#LI-PM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re looking for experienced frontend engineers to help build and evolve Harvey’s frontend platform—the systems, tools, and abstractions that enable our engineering team to ship high-quality product experiences quickly and consistently.\n\nThis team focuses on developer experience, performance, reliability, and scalability across our frontend stack. Rather than building one-off product features, you’ll create shared foundations that power all of Harvey’s user-facing applications.\n\nThis is a high-impact role with broad scope across the engineering organization. You’ll work closely with product engineers, design, and infrastructure teams to define and drive the future of frontend development at Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and evolve shared frontend infrastructure, including our design system and developer tooling\n\n - Contribute to and evolve frontend architecture for scalability and performance\n\n - Improve developer experience and engineering velocity\n\n - Improve application performance and reliability\n\n - Partner with product teams to drive adoption of platform systems\n\n - Identify and reduce friction across the development lifecycle\n\n\n\n\nWHAT YOU HAVE\n\n - Strong experience working on large-scale frontend systems or platform-level infrastructure\n\n - Ability to think in systems and abstractions, not just features\n\n - A track record of improving developer experience or engineering velocity\n\n - Experience influencing technical decisions across teams or driving adoption of shared systems\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$193,400 - $290,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-PM1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"25142ed9-88af-4bc4-b458-22179020b563","title":"User Operations Manager, US","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}}}],"publishedAt":"2026-04-08T20:03:58.613+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/25142ed9-88af-4bc4-b458-22179020b563","applyUrl":"https://jobs.ashbyhq.com/harvey/25142ed9-88af-4bc4-b458-22179020b563/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is looking for a User Operations Manager to lead a high-performing, fast-paced support team that delivers exceptional experiences for our customers. Reporting to the Head of User Operations, you’ll be responsible for driving operational excellence, accountability, and continuous improvement within Harvey’s global support organization.
You’ll balance strategic oversight with hands-on execution — ensuring our team consistently delivers timely, high-quality support to enterprise and mid-market customers. This is a role for a leader who thrives in motion: you’re proactive, decisive, and deeply motivated by achieving results through your team.
You’ll play a critical role in shaping the systems, culture, and cadence of a growing support organization — ensuring every customer interaction reflects Harvey’s commitment to speed, clarity, and excellence.
Lead and coach a high-performing team of User Operations Specialists, fostering a culture of urgency, ownership, and continuous improvement.
Set clear performance expectations and hold team members accountable for achieving quality and responsiveness goals.
Oversee day-to-day support operations, ensuring timely resolution of customer issues and adherence to SLAs.
Drive operational efficiency and scalability through process optimization, automation, and proactive resource planning.
Partner cross-functionally with Product, Engineering, and Go-to-Market teams to triage escalations and advocate for customer-impacting improvements.
Analyze key metrics and trends to identify performance gaps, customer pain points, and opportunities for process improvement.
Implement and refine standard operating procedures to support global consistency and high-volume operations.
Hire, onboard, and develop team members to ensure readiness for future growth and evolving support needs.
4+ years of experience in customer support or user operations, with 2+ years managing teams in a fast-paced, high-volume environment.
Proven ability to drive accountability and performance through clear goals, metrics, and coaching.
Strong organizational and prioritization skills; thrives on structure and clarity even in ambiguity.
Demonstrated experience scaling support operations and improving processes for efficiency and quality.
Strong analytical mindset with experience interpreting data to make informed operational decisions.
Excellent communication and collaboration skills across Product, Engineering, and Customer Success.
Deep familiarity with Freshdesk, or similar support platforms.
Passion for delivering best-in-class customer experiences and continuously raising the bar for operational excellence.
$144,000-$216,000
#LI-AD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is looking for a User Operations Manager to lead a high-performing, fast-paced support team that delivers exceptional experiences for our customers. Reporting to the Head of User Operations, you’ll be responsible for driving operational excellence, accountability, and continuous improvement within Harvey’s global support organization.\n\nYou’ll balance strategic oversight with hands-on execution — ensuring our team consistently delivers timely, high-quality support to enterprise and mid-market customers. This is a role for a leader who thrives in motion: you’re proactive, decisive, and deeply motivated by achieving results through your team.\n\nYou’ll play a critical role in shaping the systems, culture, and cadence of a growing support organization — ensuring every customer interaction reflects Harvey’s commitment to speed, clarity, and excellence.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead and coach a high-performing team of User Operations Specialists, fostering a culture of urgency, ownership, and continuous improvement.\n\n - Set clear performance expectations and hold team members accountable for achieving quality and responsiveness goals.\n\n - Oversee day-to-day support operations, ensuring timely resolution of customer issues and adherence to SLAs.\n\n - Drive operational efficiency and scalability through process optimization, automation, and proactive resource planning.\n\n - Partner cross-functionally with Product, Engineering, and Go-to-Market teams to triage escalations and advocate for customer-impacting improvements.\n\n - Analyze key metrics and trends to identify performance gaps, customer pain points, and opportunities for process improvement.\n\n - Implement and refine standard operating procedures to support global consistency and high-volume operations.\n\n - Hire, onboard, and develop team members to ensure readiness for future growth and evolving support needs.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 4+ years of experience in customer support or user operations, with 2+ years managing teams in a fast-paced, high-volume environment.\n\n - Proven ability to drive accountability and performance through clear goals, metrics, and coaching.\n\n - Strong organizational and prioritization skills; thrives on structure and clarity even in ambiguity.\n\n - Demonstrated experience scaling support operations and improving processes for efficiency and quality.\n\n - Strong analytical mindset with experience interpreting data to make informed operational decisions.\n\n - Excellent communication and collaboration skills across Product, Engineering, and Customer Success.\n\n - Deep familiarity with Freshdesk, or similar support platforms.\n\n - Passion for delivering best-in-class customer experiences and continuously raising the bar for operational excellence.\n\n\n\n\n\nCOMPENSATION\n\n$144,000-$216,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-AD1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2675e30b-ea2e-4416-90ce-1b791b7b479f","title":"Legal Engineering Manager, In-House (Litigation/Regulatory)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-12T20:07:21.594+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2675e30b-ea2e-4416-90ce-1b791b7b479f","applyUrl":"https://jobs.ashbyhq.com/harvey/2675e30b-ea2e-4416-90ce-1b791b7b479f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with litigation, investigations, regulatory, compliance, or enforcement backgrounds who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve litigation, investigations, regulatory, compliance, and risk-management workflows.
Build trusted relationships with senior stakeholders, including General Counsel, Chief Litigation Counsel, Chief Compliance Officers, Heads of Regulatory Affairs, Deputy General Counsel, legal operations leaders, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing litigation, regulatory, investigations, compliance, white-collar defense, enforcement, employment litigation, financial regulatory matters, government investigations, or other contentious legal work, including experience working in-house.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of the workflows, challenges, and priorities of in-house litigation, compliance, investigations, and regulatory teams.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with litigation, investigations, regulatory, compliance, or enforcement backgrounds who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve litigation, investigations, regulatory, compliance, and risk-management workflows.\n\n - Build trusted relationships with senior stakeholders, including General Counsel, Chief Litigation Counsel, Chief Compliance Officers, Heads of Regulatory Affairs, Deputy General Counsel, legal operations leaders, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing litigation, regulatory, investigations, compliance, white-collar defense, enforcement, employment litigation, financial regulatory matters, government investigations, or other contentious legal work, including experience working in-house.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of the workflows, challenges, and priorities of in-house litigation, compliance, investigations, and regulatory teams.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"26eb4ce2-0904-412d-a6b4-ce0cabf1fda5","title":"SEO/GEO Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-30T18:42:04.203+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/26eb4ce2-0904-412d-a6b4-ce0cabf1fda5","applyUrl":"https://jobs.ashbyhq.com/harvey/26eb4ce2-0904-412d-a6b4-ce0cabf1fda5/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We're hiring our first dedicated SEO / GEO Lead. You will own Harvey's visibility across both traditional search (Google, Bing) and the fast-growing AI answer layer: ChatGPT, Perplexity, Google AI Overviews, AI Mode, Claude, and emerging agentic interfaces.
This is a high-ownership individual-contributor role with a clear path to building a team. You'll define the roadmap, set the standards, and execute - partnering closely with content, product marketing, web, engineering, and data to make Harvey the authoritative answer wherever our buyers are looking.
The person who succeeds here is not an SEO purist and not an GEO theorist - they're someone who understands that both disciplines are now inseparable, and who can build the infrastructure and content strategy that wins in both worlds.
Own Harvey's Organic Search Strategy
Define and execute the SEO strategy and roadmap across harvey.ai and all Harvey web properties, balancing quick wins with compounding investments.
Build and maintain an SEO playbook: processes, templates, and guardrails, that scales content production without sacrificing quality or search integrity.
Own the content calendar for SEO-driven pieces in partnership with content, PMM, engineers, spanning buyer journey stages from awareness to purchase.
Develop and own Harvey's AEO / GEO strategy: ensure Harvey is consistently cited, referenced, and surfaced when our buyers query AI answer engines.
Implement entity consistency across all Harvey web properties and optimize content for extractability.
Partner with thought leadership to grow Harvey's LLM citation footprint with earned mentions.
Build a monitoring infrastructure to track Harvey's presence and accuracy in AI-generated answers across major platforms.
Partner with engineering on web infrastructure decisions that affect crawlability and indexing
Establish SEO observability: automated alerting for ranking drops, crawl anomalies, indexing failures, and Core Web Vitals regressions.
Analytics, Measurement & Experimentation
Build and own analytics that track organic performance: from keyword rankings and impressions to pipeline attribution.
Design and run controlled SEO and CRO experiments with statistical rigor; translate results into recommendations and report findings to leadership.
Develop a measurement framework for AEO.
Connect organic performance to revenue outcomes: pipeline, demo requests, trial signups, and attributed ARR.
Cross-Functional Leadership
Collaborate with engineering on infrastructure and platform decisions that affect search performance.
Partner with content, PMM, and design to embed SEO and AEO best practices into the content creation workflow from the start.
Present SEO/AEO strategy, roadmap, and performance to marketing leadership and company stakeholders
Proactively identify and scope opportunities to grow the function
Required
8+ years of hands-on SEO experience, with demonstrable and measurable results.
Recent, dedicated focus on AEO / GEO: you have built a program or owned a meaningful AEO workstream.
B2B SaaS background required: you understand enterprise buyer journeys, long sales cycles, and how to map content to pipeline, not just traffic.
Deep technical SEO fluency.
Proficiency with core SEO/GEO tools.
Familiarity with experimentation platforms (Statsig, Optimizely, or similar) and a working understanding of A/B test design and statistical significance.
Experience with international SEO and hreflang implementation (Harvey operates globally).
Data-driven mindset with the ability to turn analytics into prioritized action
Strong cross-functional communication
High agency and growth mindset
$196,000 - $294,000 USD
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe're hiring our first dedicated SEO / GEO Lead. You will own Harvey's visibility across both traditional search (Google, Bing) and the fast-growing AI answer layer: ChatGPT, Perplexity, Google AI Overviews, AI Mode, Claude, and emerging agentic interfaces.\n\nThis is a high-ownership individual-contributor role with a clear path to building a team. You'll define the roadmap, set the standards, and execute - partnering closely with content, product marketing, web, engineering, and data to make Harvey the authoritative answer wherever our buyers are looking.\n\nThe person who succeeds here is not an SEO purist and not an GEO theorist - they're someone who understands that both disciplines are now inseparable, and who can build the infrastructure and content strategy that wins in both worlds.\n\n\n\n\nWHAT YOU'LL DO\n\nOwn Harvey's Organic Search Strategy\n\n - Define and execute the SEO strategy and roadmap across harvey.ai http://harvey.ai and all Harvey web properties, balancing quick wins with compounding investments.\n\n - Build and maintain an SEO playbook: processes, templates, and guardrails, that scales content production without sacrificing quality or search integrity.\n\n - Own the content calendar for SEO-driven pieces in partnership with content, PMM, engineers, spanning buyer journey stages from awareness to purchase.\n\n - Develop and own Harvey's AEO / GEO strategy: ensure Harvey is consistently cited, referenced, and surfaced when our buyers query AI answer engines.\n\n - Implement entity consistency across all Harvey web properties and optimize content for extractability.\n\n - Partner with thought leadership to grow Harvey's LLM citation footprint with earned mentions.\n\n - Build a monitoring infrastructure to track Harvey's presence and accuracy in AI-generated answers across major platforms.\n\n - Partner with engineering on web infrastructure decisions that affect crawlability and indexing\n\n - Establish SEO observability: automated alerting for ranking drops, crawl anomalies, indexing failures, and Core Web Vitals regressions.\n\nAnalytics, Measurement & Experimentation\n\n - Build and own analytics that track organic performance: from keyword rankings and impressions to pipeline attribution.\n\n - Design and run controlled SEO and CRO experiments with statistical rigor; translate results into recommendations and report findings to leadership.\n\n - Develop a measurement framework for AEO.\n\n - Connect organic performance to revenue outcomes: pipeline, demo requests, trial signups, and attributed ARR.\n\nCross-Functional Leadership\n\n - Collaborate with engineering on infrastructure and platform decisions that affect search performance.\n\n - Partner with content, PMM, and design to embed SEO and AEO best practices into the content creation workflow from the start.\n\n - Present SEO/AEO strategy, roadmap, and performance to marketing leadership and company stakeholders\n\n - Proactively identify and scope opportunities to grow the function\n\n\n\n\nWHAT YOU HAVE\n\nRequired\n\n - 8+ years of hands-on SEO experience, with demonstrable and measurable results.\n\n - Recent, dedicated focus on AEO / GEO: you have built a program or owned a meaningful AEO workstream.\n\n - B2B SaaS background required: you understand enterprise buyer journeys, long sales cycles, and how to map content to pipeline, not just traffic.\n\n - Deep technical SEO fluency.\n\n - Proficiency with core SEO/GEO tools.\n\n - Familiarity with experimentation platforms (Statsig, Optimizely, or similar) and a working understanding of A/B test design and statistical significance.\n\n - Experience with international SEO and hreflang implementation (Harvey operates globally).\n\n - Data-driven mindset with the ability to turn analytics into prioritized action\n\n - Strong cross-functional communication\n\n - High agency and growth mindset\n\n\n\n\nCOMPENSATION\n\n$196,000 - $294,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"27604e7e-e25a-46ba-bc2d-aecf04f08bfb","title":"Enterprise Sales Leader, Southern Europe","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Paris","secondaryLocations":[],"publishedAt":"2026-01-15T00:20:10.028+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"France"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/27604e7e-e25a-46ba-bc2d-aecf04f08bfb","applyUrl":"https://jobs.ashbyhq.com/harvey/27604e7e-e25a-46ba-bc2d-aecf04f08bfb/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Reporting directly to our VP EMEA Sales, Harvey’s Enterprise Sales Manager will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within the legal and professional services markets. You’ll be responsible for the team’s delivery on ambitious sales targets, as well as roll up your sleeves to work directly with prospective Harvey customers as an early leader of our Enterprise Sales team. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have experience scaling Enterprise sales teams, outstanding communication skills, and an affinity for understanding customer needs.
Recruit, mentor and lead a team of consultative, solution-based, Enterprise sales professionals.
Own long-term strategy and day-to-day operations of the team.
Be accountable for increasing revenue, forecasting accurately, and scaling the team.
Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Cultivate a culture of development to promote career growth of direct reports.
10+ years of tech sales experience and 5+ years of people management experience.
Experience training and coaching a high-performance enterprise sales team.
Experience operating in an early stage, high-growth environment.
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Location: Paris
Work eligibility: Must have valid French work rights; Harvey does not currently offer visa sponsorship for this role
Be part of building something special as a founding member of our France team
Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nReporting directly to our VP EMEA Sales, Harvey’s Enterprise Sales Manager will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within the legal and professional services markets. You’ll be responsible for the team’s delivery on ambitious sales targets, as well as roll up your sleeves to work directly with prospective Harvey customers as an early leader of our Enterprise Sales team. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have experience scaling Enterprise sales teams, outstanding communication skills, and an affinity for understanding customer needs.\n\n\n\n\nWHAT YOU'LL DO\n\n - Recruit, mentor and lead a team of consultative, solution-based, Enterprise sales professionals.\n\n - Own long-term strategy and day-to-day operations of the team.\n\n - Be accountable for increasing revenue, forecasting accurately, and scaling the team.\n\n - Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n - Cultivate a culture of development to promote career growth of direct reports.\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of tech sales experience and 5+ years of people management experience.\n\n - Experience training and coaching a high-performance enterprise sales team.\n\n - Experience operating in an early stage, high-growth environment.\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\nADDITIONAL INFORMATION\n\n - Location: Paris\n\n - Work eligibility: Must have valid French work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our France team\n\n - Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth\n \n \n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"27c6337f-683e-4137-b752-0099d5360c80","title":"Executive Assistant","department":"Human Resources","team":"Human Resources","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-10-27T18:13:42.694+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/27c6337f-683e-4137-b752-0099d5360c80","applyUrl":"https://jobs.ashbyhq.com/harvey/27c6337f-683e-4137-b752-0099d5360c80/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is seeking highly strategic, proactive, and polished Executive Assistants to support senior leaders across the organization. This role goes beyond traditional administrative support. It requires a partner who can help maximize executive leverage, operate as a force multiplier, and bring structure to a fast-moving, high-stakes environment.
The ideal candidate has experience supporting senior, externally-facing executives and is comfortable navigating complex stakeholder landscapes across internal teams, customers, and partners. This person exercises strong judgment, is highly discerning about priorities, and plays an active role in ensuring the executive’s time is deployed against the highest-impact opportunities. They bring a track record of owning executive time, acting as an opinionated partner, and helping drive meaningful business outcomes.
Drive executive leverage by owning and optimizing complex calendars, ensuring time is allocated to the highest-priority internal and external engagements
Act as a strategic gatekeeper for the executive’s time, triaging inbound requests, prioritizing effectively, and making clear, confident recommendations on where attention is needed
Operate and scale the executive request flow, bringing structure and clarity across a wide set of stakeholders and ensuring efficient intake, prioritization, and follow-through
Serve as a central point of coordination across internal teams and external stakeholders, ensuring communication is seamless, proactive, and high quality while maintaining strong relationships
Own meeting preparation end to end, including agenda setting, materials development, and driving follow-ups to ensure strong execution and momentum
Manage complex inboxes and communications, helping synthesize information, draft responses, and ensure the executive is consistently well-prepared and ahead by surfacing key decisions and recommending actions
Plan and execute high-impact travel and logistics with a focus on efficiency, foresight, and minimizing friction
Support strategic projects and initiatives, bringing organization, follow-through, and a bias for action
Contribute to presentations and materials, ensuring executive communications are clear, polished, and aligned to priorities
Act as a steady, calm, and positive presence across a broad set of relationships, helping maintain alignment and trust
Handle highly sensitive and confidential information with discretion and sound judgment
3+ years of experience supporting senior executives, ideally in a high-growth, externally-facing environment, with a strong preference for experience supporting C-level or equivalent leaders
Proven ability to manage complex stakeholder ecosystems, including senior external partners and cross-functional internal teams
Strong judgment and prioritization skills, with the ability to triage competing demands and make clear, confident decisions on behalf of the executive
Experience managing high-volume, complex inboxes and communications, with a focus on creating leverage and clarity while proactively driving decision-making
Track record of building and operating scalable systems for managing requests, workflows, and executive engagement
Exceptional communication skills, with the ability to draft executive-level messaging and engage credibly with senior stakeholders
High degree of professionalism and executive presence, with the ability to influence and build trust across all levels of an organization
Calm, steady, and solutions-oriented under pressure, with the ability to bring structure to ambiguous situations
Highly proactive and resourceful, with a strong ownership mindset and bias for action
Discreet and trustworthy when handling sensitive information
$119,000 - $140,000 USD
#LI-CA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nHarvey is seeking highly strategic, proactive, and polished Executive Assistants to support senior leaders across the organization. This role goes beyond traditional administrative support. It requires a partner who can help maximize executive leverage, operate as a force multiplier, and bring structure to a fast-moving, high-stakes environment.\n\nThe ideal candidate has experience supporting senior, externally-facing executives and is comfortable navigating complex stakeholder landscapes across internal teams, customers, and partners. This person exercises strong judgment, is highly discerning about priorities, and plays an active role in ensuring the executive’s time is deployed against the highest-impact opportunities. They bring a track record of owning executive time, acting as an opinionated partner, and helping drive meaningful business outcomes.\n\n\n\n\nWHAT YOU’LL DO\n\n - Drive executive leverage by owning and optimizing complex calendars, ensuring time is allocated to the highest-priority internal and external engagements\n\n - Act as a strategic gatekeeper for the executive’s time, triaging inbound requests, prioritizing effectively, and making clear, confident recommendations on where attention is needed\n\n - Operate and scale the executive request flow, bringing structure and clarity across a wide set of stakeholders and ensuring efficient intake, prioritization, and follow-through\n\n - Serve as a central point of coordination across internal teams and external stakeholders, ensuring communication is seamless, proactive, and high quality while maintaining strong relationships\n\n - Own meeting preparation end to end, including agenda setting, materials development, and driving follow-ups to ensure strong execution and momentum\n\n - Manage complex inboxes and communications, helping synthesize information, draft responses, and ensure the executive is consistently well-prepared and ahead by surfacing key decisions and recommending actions\n\n - Plan and execute high-impact travel and logistics with a focus on efficiency, foresight, and minimizing friction\n\n - Support strategic projects and initiatives, bringing organization, follow-through, and a bias for action\n\n - Contribute to presentations and materials, ensuring executive communications are clear, polished, and aligned to priorities\n\n - Act as a steady, calm, and positive presence across a broad set of relationships, helping maintain alignment and trust\n\n - Handle highly sensitive and confidential information with discretion and sound judgment\n \n \n\n\nWHAT YOU HAVE\n\n - 3+ years of experience supporting senior executives, ideally in a high-growth, externally-facing environment, with a strong preference for experience supporting C-level or equivalent leaders\n\n - Proven ability to manage complex stakeholder ecosystems, including senior external partners and cross-functional internal teams\n\n - Strong judgment and prioritization skills, with the ability to triage competing demands and make clear, confident decisions on behalf of the executive\n\n - Experience managing high-volume, complex inboxes and communications, with a focus on creating leverage and clarity while proactively driving decision-making\n\n - Track record of building and operating scalable systems for managing requests, workflows, and executive engagement\n\n - Exceptional communication skills, with the ability to draft executive-level messaging and engage credibly with senior stakeholders\n\n - High degree of professionalism and executive presence, with the ability to influence and build trust across all levels of an organization\n\n - Calm, steady, and solutions-oriented under pressure, with the ability to bring structure to ambiguous situations\n\n - Highly proactive and resourceful, with a strong ownership mindset and bias for action\n\n - Discreet and trustworthy when handling sensitive information\n\n\n\n\nCOMPENSATION RANGE\n\n$119,000 - $140,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-CA1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2a2e3951-d685-405d-9138-40409aee0f73","title":"Enterprise Sales Enablement Manager","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-02T18:22:59.241+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2a2e3951-d685-405d-9138-40409aee0f73","applyUrl":"https://jobs.ashbyhq.com/harvey/2a2e3951-d685-405d-9138-40409aee0f73/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Enterprise Sales Enablement Manager is a strategic operator who partners closely with Harvey's Enterprise sales organization to accelerate rep effectiveness and drive revenue outcomes. Sitting within the GTM Enablement team, this person designs and scales the programs that prepare Enterprise Account Executives to sell AI solutions to the world's largest law firms and corporate legal departments. The role owns the end-to-end enablement strategy for the Enterprise segment—from skills development and methodology reinforcement to change management and launch readiness—operating as a trusted partner to Enterprise Sales leadership, Product Marketing, and cross-functional GTM teams. It is a rare opportunity to shape how a category-defining AI company equips its highest-performing sellers to win in a rapidly evolving market.
Design, build, and deliver Enterprise-specific enablement programs spanning onboarding, product launches, methodology rollouts, and competitive positioning
Partner directly with the executive leaders and frontline managers to identify skill gaps, define competency standards, and build tailored coaching frameworks
Develop and manage enablement content, playbooks, and resources aligned to the Enterprise buyer journey and MEDDPICC sales methodology
Own program measurement and reporting, tracking leading and lagging indicators of Enablement programs
Collaborate cross-functionally with Product Marketing, Product, Solutions Architecture, and Legal Engineering to translate product and market updates into field-ready assets
Drive change management for new tools, processes, and go-to-market motions across the Enterprise segment
4–6 years of experience in sales enablement, revenue enablement, or GTM program management, with demonstrated ownership of programs supporting Enterprise or complex sales motions
Strong program management skills with the ability to manage multiple workstreams, prioritize ruthlessly, and deliver against tight timelines
Excellent communication, facilitation, and executive presence; comfortable presenting to and influencing senior sales leadership
Familiarity with enterprise sales methodologies (e.g., MEDDPICC, Challenger, Force Management) and experience embedding them into enablement programs
Experience in B2B SaaS, legal tech, or AI preferred; strong intellectual curiosity about the legal industry and emerging technology
A bias for action, comfort with ambiguity, and a track record of driving impact in high-growth environments
$136,000-204,000 USD
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Enterprise Sales Enablement Manager is a strategic operator who partners closely with Harvey's Enterprise sales organization to accelerate rep effectiveness and drive revenue outcomes. Sitting within the GTM Enablement team, this person designs and scales the programs that prepare Enterprise Account Executives to sell AI solutions to the world's largest law firms and corporate legal departments. The role owns the end-to-end enablement strategy for the Enterprise segment—from skills development and methodology reinforcement to change management and launch readiness—operating as a trusted partner to Enterprise Sales leadership, Product Marketing, and cross-functional GTM teams. It is a rare opportunity to shape how a category-defining AI company equips its highest-performing sellers to win in a rapidly evolving market.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Design, build, and deliver Enterprise-specific enablement programs spanning onboarding, product launches, methodology rollouts, and competitive positioning\n\n - Partner directly with the executive leaders and frontline managers to identify skill gaps, define competency standards, and build tailored coaching frameworks\n\n - Develop and manage enablement content, playbooks, and resources aligned to the Enterprise buyer journey and MEDDPICC sales methodology\n\n - Own program measurement and reporting, tracking leading and lagging indicators of Enablement programs\n\n - Collaborate cross-functionally with Product Marketing, Product, Solutions Architecture, and Legal Engineering to translate product and market updates into field-ready assets\n\n - Drive change management for new tools, processes, and go-to-market motions across the Enterprise segment\n\n\n\n\n\nWHAT YOU HAVE\n\n - 4–6 years of experience in sales enablement, revenue enablement, or GTM program management, with demonstrated ownership of programs supporting Enterprise or complex sales motions\n\n - Strong program management skills with the ability to manage multiple workstreams, prioritize ruthlessly, and deliver against tight timelines\n\n - Excellent communication, facilitation, and executive presence; comfortable presenting to and influencing senior sales leadership\n\n - Familiarity with enterprise sales methodologies (e.g., MEDDPICC, Challenger, Force Management) and experience embedding them into enablement programs\n\n - Experience in B2B SaaS, legal tech, or AI preferred; strong intellectual curiosity about the legal industry and emerging technology\n\n - A bias for action, comfort with ambiguity, and a track record of driving impact in high-growth environments\n\n\n\n\n\nCOMPENSATION\n\n$136,000-204,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-TM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2ab9606f-4d25-4aef-b62f-43103de1d5a4","title":"Recruiting Operations Manager","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-22T14:56:50.417+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2ab9606f-4d25-4aef-b62f-43103de1d5a4","applyUrl":"https://jobs.ashbyhq.com/harvey/2ab9606f-4d25-4aef-b62f-43103de1d5a4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.
Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.
5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.
$131,300 - $196,900 USD
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.\n\n - Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.\n\n - Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.\n\n - Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.\n\n - Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.\n\n - Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.\n\n - Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.\n\n - Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.\n\n - Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.\n\n - Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.\n\n - Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$131,300 - $196,900 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2afeecc1-d272-4562-a8df-50f720f5991d","title":"Trust Engineer","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-02T15:29:07.708+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2afeecc1-d272-4562-a8df-50f720f5991d","applyUrl":"https://jobs.ashbyhq.com/harvey/2afeecc1-d272-4562-a8df-50f720f5991d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Some of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Our customers depend on us to deliver a secure, trustworthy, and compliant platform and earning that trust is a business enabler we value above all else. In this role, you'll report to the Head of Trust and serve as the engineering backbone of Harvey's compliance and assurance programs. You'll build and own the data infrastructure, automation tooling, and AI-powered workflows that allow our Trust team to scale audit readiness, continuous monitoring, and risk reporting without scaling headcount. This means selecting best-in-class compliance automation platforms, building our own compliance data layer, and developing AI-powered workflows to automate evidence collection, control testing, and assurance reporting.
Own the implementation and optimization of Harvey's compliance automation tooling to automate workflows across compliance programs
Design and build a compliance data layer in Snowflake — ingesting signals from infrastructure, security tools, and SaaS platforms to create a real-time view of control health and audit readiness
Develop AI agents and automated pipelines for evidence collection, control testing, and continuous monitoring at scale
Partner with Engineering and Security to map technical implementations to compliance controls and maintain a living, accurate control inventory
Build reporting layers that translate compliance signals into clear narratives on risk posture and certification status for executive and cross-functional audiences
6+ years in software, data, or security engineering with exposure to compliance automation or trust and assurance programs
Hands-on experience building data pipelines on Snowflake, BigQuery, or comparable platforms; strong SQL and Python
Experience implementing or administering compliance automation platforms
Working knowledge of at least one compliance framework — enough to understand control requirements and map them to technical implementations
Experience building AI-powered workflows or agents using LLMs
Experience at a high-growth SaaS company building or scaling a Trust or compliance engineering function from the ground up
Familiarity with cloud infrastructure (AWS, GCP, Azure) and how infrastructure-as-code tools connect to compliance evidence
Prior involvement in government compliance programs
$220,000 - $330,000 USD
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nSome of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Our customers depend on us to deliver a secure, trustworthy, and compliant platform and earning that trust is a business enabler we value above all else. In this role, you'll report to the Head of Trust and serve as the engineering backbone of Harvey's compliance and assurance programs. You'll build and own the data infrastructure, automation tooling, and AI-powered workflows that allow our Trust team to scale audit readiness, continuous monitoring, and risk reporting without scaling headcount. This means selecting best-in-class compliance automation platforms, building our own compliance data layer, and developing AI-powered workflows to automate evidence collection, control testing, and assurance reporting.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the implementation and optimization of Harvey's compliance automation tooling to automate workflows across compliance programs\n\n - Design and build a compliance data layer in Snowflake — ingesting signals from infrastructure, security tools, and SaaS platforms to create a real-time view of control health and audit readiness\n\n - Develop AI agents and automated pipelines for evidence collection, control testing, and continuous monitoring at scale\n\n - Partner with Engineering and Security to map technical implementations to compliance controls and maintain a living, accurate control inventory\n\n - Build reporting layers that translate compliance signals into clear narratives on risk posture and certification status for executive and cross-functional audiences\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6+ years in software, data, or security engineering with exposure to compliance automation or trust and assurance programs\n\n - Hands-on experience building data pipelines on Snowflake, BigQuery, or comparable platforms; strong SQL and Python\n\n - Experience implementing or administering compliance automation platforms\n\n - Working knowledge of at least one compliance framework — enough to understand control requirements and map them to technical implementations\n\n - Experience building AI-powered workflows or agents using LLMs\n\n\nNICE TO HAVE\n\n - Experience at a high-growth SaaS company building or scaling a Trust or compliance engineering function from the ground up\n\n - Familiarity with cloud infrastructure (AWS, GCP, Azure) and how infrastructure-as-code tools connect to compliance evidence\n\n - Prior involvement in government compliance programs\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$220,000 - $330,000 USD\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2bd5b22c-d873-45da-a6d3-89944edb701c","title":"Software Engineer, Agents","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-01T18:37:44.241+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2bd5b22c-d873-45da-a6d3-89944edb701c","applyUrl":"https://jobs.ashbyhq.com/harvey/2bd5b22c-d873-45da-a6d3-89944edb701c/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.
You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.
We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.
Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.
Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.
Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.
Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.
Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.
Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.
Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.
Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.
Stay current on new developments in agentic systems and bring those learnings back to the products we build.
Passion for building effective domain-specific agents.
Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.
Comfortable with when and how to use evaluations to drive quality.
Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.
2-5 years (post-BS/MS) of software engineering experience.
We are hiring for this role across Mid, Senior, and Staff levels.
Proficiency in Python and experience working with LLM APIs and agent frameworks.
Experience with shipping user-facing products, either on the backend or full-stack.
$161,300 - $241,900 USD
#LI-BB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.\n\nYou will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.\n\nWe're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.\n\n - Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.\n\n - Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.\n\n - Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.\n\n - Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.\n\n - Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.\n\n - Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.\n\n - Stay current on new developments in agentic systems and bring those learnings back to the products we build.\n\n\n\n\nWHAT YOU HAVE\n\n - Passion for building effective domain-specific agents.\n\n - Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.\n\n - Comfortable with when and how to use evaluations to drive quality.\n\n - Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.\n\n - 2-5 years (post-BS/MS) of software engineering experience.\n\n - We are hiring for this role across Mid, Senior, and Staff levels.\n\n - Proficiency in Python and experience working with LLM APIs and agent frameworks.\n\n - Experience with shipping user-facing products, either on the backend or full-stack.\n\n\n\n\nCOMPENSATION RANGE\n\n\n\n$161,300 - $241,900 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-BB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2c0285e9-69d6-4cfe-842f-7199bbdfd692","title":"Legal Engineer Manager - EMEA","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-06-10T15:29:20.435+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2c0285e9-69d6-4cfe-842f-7199bbdfd692","applyUrl":"https://jobs.ashbyhq.com/harvey/2c0285e9-69d6-4cfe-842f-7199bbdfd692/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey scales its pre-sales function across EMEA, we are hiring a Legal Engineer Manager to lead and grow the team in London. This role exists to provide senior leadership and strategic direction to a team of Legal Engineers who sit at the heart of Harvey's commercial motion - bringing legal credibility, product expertise, and consultative support to law firm and in-house prospects.
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-output team culture
Own the quality and consistency of Harvey's pre-sales legal engineering function, ensuring demos, discovery conversations, and deal support are delivered to the highest standard
Partner closely with Account Executives and GTM leadership to prioritise pipeline, develop deal strategy, and support conversion on complex or strategic opportunities
Engage with lawyers at prospective customers to understand and address their workflow challenges
Collaborate with Product and Marketing to ensure the team's field insights are feeding into positioning, roadmap, and go-to-market strategy
Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
Travel may be required from time to time, including visits to customer office locations and company offices.
Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
Must have prior experience managing a team, with a track record of developing talent and driving performance
Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey scales its pre-sales function across EMEA, we are hiring a Legal Engineer Manager to lead and grow the team in London. This role exists to provide senior leadership and strategic direction to a team of Legal Engineers who sit at the heart of Harvey's commercial motion - bringing legal credibility, product expertise, and consultative support to law firm and in-house prospects.\n\nHarvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.\n\nSimilar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.\n\nLegal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-output team culture\n\n - Own the quality and consistency of Harvey's pre-sales legal engineering function, ensuring demos, discovery conversations, and deal support are delivered to the highest standard\n\n - Partner closely with Account Executives and GTM leadership to prioritise pipeline, develop deal strategy, and support conversion on complex or strategic opportunities\n\n - Engage with lawyers at prospective customers to understand and address their workflow challenges\n\n - Collaborate with Product and Marketing to ensure the team's field insights are feeding into positioning, roadmap, and go-to-market strategy\n\n - Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.\n\n - Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.\n\n - Travel may be required from time to time, including visits to customer office locations and company offices.\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance\n\n - Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams\n\n - Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2c1be26f-51d4-4688-8671-f6c2f2a53751","title":"Customer Success Leader, Enterprise","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-08T20:35:17.169+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2c1be26f-51d4-4688-8671-f6c2f2a53751","applyUrl":"https://jobs.ashbyhq.com/harvey/2c1be26f-51d4-4688-8671-f6c2f2a53751/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is hiring an Enterprise Customer Success Leader to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise clients. This role will drive customer adoption, satisfaction, and long-term partnership with some of the world’s most sophisticated law firms and fortune 100 companies. You will be responsible for developing strategic customer success initiatives, implementing scalable processes, and ensuring our enterprise clients achieve measurable value with Harvey. The team is growing rapidly, and this leader will play a critical role in shaping our enterprise success strategy and culture.
Lead, mentor, and develop a team of Enterprise Customer Success Managers to deliver exceptional client outcomes and retention.
Partner cross-functionally with Sales, Product, and Engineering to drive customer adoption, engagement, and expansion.
Develop and execute scalable success strategies, processes, and metrics tailored to the enterprise segment.
Serve as an executive sponsor for key enterprise accounts, providing strategic guidance and building trusted relationships.
Identify risks and opportunities across the customer base to drive proactive engagement and ensure customer satisfaction.
Represent the voice of the customer internally, influencing product roadmaps and operational improvements.
8+ years of experience in Customer Success, Account Management, or related client-facing roles, with at least 3+ years leading enterprise CS teams.
Proven experience working with complex, global enterprise clients in the AI, SaaS, legal, or technology sector.
Strong strategic thinking and operational execution skills with an ability to build frameworks and scale programs from the ground up.
Exceptional communication and executive presence, with the ability to build trusted relationships at the C-suite level.
A coaching mindset and passion for developing high-performing teams.
Background in law or experience in the legal technology sector
Previous experience in consulting or professional services firms
Experience working with or supporting large financial institutions or asset managers
$191,800 - $250,000 USD OTE 80/20
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is hiring an Enterprise Customer Success Leader to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise clients. This role will drive customer adoption, satisfaction, and long-term partnership with some of the world’s most sophisticated law firms and fortune 100 companies. You will be responsible for developing strategic customer success initiatives, implementing scalable processes, and ensuring our enterprise clients achieve measurable value with Harvey. The team is growing rapidly, and this leader will play a critical role in shaping our enterprise success strategy and culture.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead, mentor, and develop a team of Enterprise Customer Success Managers to deliver exceptional client outcomes and retention.\n\n - Partner cross-functionally with Sales, Product, and Engineering to drive customer adoption, engagement, and expansion.\n\n - Develop and execute scalable success strategies, processes, and metrics tailored to the enterprise segment.\n\n - Serve as an executive sponsor for key enterprise accounts, providing strategic guidance and building trusted relationships.\n\n - Identify risks and opportunities across the customer base to drive proactive engagement and ensure customer satisfaction.\n\n - Represent the voice of the customer internally, influencing product roadmaps and operational improvements.\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience in Customer Success, Account Management, or related client-facing roles, with at least 3+ years leading enterprise CS teams.\n\n - Proven experience working with complex, global enterprise clients in the AI, SaaS, legal, or technology sector.\n\n - Strong strategic thinking and operational execution skills with an ability to build frameworks and scale programs from the ground up.\n\n - Exceptional communication and executive presence, with the ability to build trusted relationships at the C-suite level.\n\n - A coaching mindset and passion for developing high-performing teams.\n\n\n\n\nNICE TO HAVE\n\n - Background in law or experience in the legal technology sector\n\n - Previous experience in consulting or professional services firms\n\n - Experience working with or supporting large financial institutions or asset managers\n\n\n\n\nCOMPENSATION\n\n$191,800 - $250,000 USD OTE 80/20\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-GK1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2cbe13b9-a44b-47d3-abb8-45d9a98b05f6","title":"Staff Product Manager, New Verticals","department":"Product","team":"Product","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-01-27T18:08:05.085+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2cbe13b9-a44b-47d3-abb8-45d9a98b05f6","applyUrl":"https://jobs.ashbyhq.com/harvey/2cbe13b9-a44b-47d3-abb8-45d9a98b05f6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for an Product Manager, New Verticals to define, build, and scale AI agent–powered solutions for Harvey’s most strategic customers – enabling successful deployments and uncovering new solutions to unlock new opportunities for Harvey. This role sits at the intersection of deep customer discovery, sales, complex workflow mapping, AI/LLM capabilities, and hands-on delivery.
You will work closely with key accounts to understand their highest-value use cases end to end, translate those into agent-powered solutions (out-of-the-box or net-new), and partner with engineering, research, and leadership to bring them to life. You’ll be responsible to drive repeatability—turning bespoke deployments into scalable products, pricing models, and commercial frameworks for entire verticals.
Partner directly with strategic accounts to uncover high-impact workflows and translate ambiguous requirements into clear, actionable product definitions for agent-powered solutions.
Lead discovery for your assigned accounts and verticals, developing a deep understanding of user intentions, data constraints, workflows, and success criteria.
Map workflows to the broader product, identifying where out-of-the-box agent capabilities fit and where custom development is needed.
Drive deployments end to end—working with forward deployed engineering and customer teams to implement, test, and refine agent solutions.
Define and track success metrics for the verticals you support, ensuring solutions deliver measurable productivity and quality outcomes.
Develop account-level and vertical-level roadmaps, translating customer needs into scalable products or reusable frameworks.
Collaborate cross-functionally with founders, executives, engineering, and legal research to align product direction and ensure technical feasibility.
Influence new commercial models, including pricing, packaging, and deployment strategies for agent-led solutions.
Champion repeatability, helping transform one-off solutions into product features, components, or templates that scale across the customer base.
8+ years of work experience
Background in professional services (legal, consulting, banking, or adjacent fields) with experience operating in complex, high-stakes workflows.
3+ years of product management experience or closely related roles (e.g., solutions, forward deployed engineering, product consulting).
Experience working in B2B or enterprise environments, ideally with AI, automation, or workflow tooling.
Demonstrated ability to ship and iterate on enterprise-grade software or high-complexity solutions.
Executive presence and a customer obsession mindset
Strong strategic thinking paired with detail orientation—able to zoom out to vertical-level needs while handling precise workflow nuances.
Ability to communicate both qualitatively and quantitatively; strong command of structuring ambiguous problem spaces.
Comfort navigating extreme ambiguity, defining structure from zero, and driving clarity for cross-functional teams.
A scrappy, ownership mentality—willing to jump on flights, run QA, troubleshoot with engineering, or support customer teams when needed.
Experience building or deploying AI agents, workflow automation tools, or retrieval-augmented systems.
Experience as a forward deployed engineer, solutions architect, or consultant with strong product instincts.
Prior role in a hyper-growth startup or high-performing enterprise product org.
$215,000 - $300,000 USD
#LI-CL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for an Product Manager, New Verticals to define, build, and scale AI agent–powered solutions for Harvey’s most strategic customers – enabling successful deployments and uncovering new solutions to unlock new opportunities for Harvey. This role sits at the intersection of deep customer discovery, sales, complex workflow mapping, AI/LLM capabilities, and hands-on delivery.\n\nYou will work closely with key accounts to understand their highest-value use cases end to end, translate those into agent-powered solutions (out-of-the-box or net-new), and partner with engineering, research, and leadership to bring them to life. You’ll be responsible to drive repeatability—turning bespoke deployments into scalable products, pricing models, and commercial frameworks for entire verticals.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner directly with strategic accounts to uncover high-impact workflows and translate ambiguous requirements into clear, actionable product definitions for agent-powered solutions.\n\n - Lead discovery for your assigned accounts and verticals, developing a deep understanding of user intentions, data constraints, workflows, and success criteria.\n\n - Map workflows to the broader product, identifying where out-of-the-box agent capabilities fit and where custom development is needed.\n\n - Drive deployments end to end—working with forward deployed engineering and customer teams to implement, test, and refine agent solutions.\n\n - Define and track success metrics for the verticals you support, ensuring solutions deliver measurable productivity and quality outcomes.\n\n - Develop account-level and vertical-level roadmaps, translating customer needs into scalable products or reusable frameworks.\n\n - Collaborate cross-functionally with founders, executives, engineering, and legal research to align product direction and ensure technical feasibility.\n\n - Influence new commercial models, including pricing, packaging, and deployment strategies for agent-led solutions.\n\n - Champion repeatability, helping transform one-off solutions into product features, components, or templates that scale across the customer base.\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of work experience\n\n - Background in professional services (legal, consulting, banking, or adjacent fields) with experience operating in complex, high-stakes workflows.\n\n - 3+ years of product management experience or closely related roles (e.g., solutions, forward deployed engineering, product consulting).\n\n - Experience working in B2B or enterprise environments, ideally with AI, automation, or workflow tooling.\n\n - Demonstrated ability to ship and iterate on enterprise-grade software or high-complexity solutions.\n\n - Executive presence and a customer obsession mindset\n\n - Strong strategic thinking paired with detail orientation—able to zoom out to vertical-level needs while handling precise workflow nuances.\n\n - Ability to communicate both qualitatively and quantitatively; strong command of structuring ambiguous problem spaces.\n\n - Comfort navigating extreme ambiguity, defining structure from zero, and driving clarity for cross-functional teams.\n\n - A scrappy, ownership mentality—willing to jump on flights, run QA, troubleshoot with engineering, or support customer teams when needed.\n\n\n\n\nBONUS POINTS\n\n - Experience building or deploying AI agents, workflow automation tools, or retrieval-augmented systems.\n\n - Experience as a forward deployed engineer, solutions architect, or consultant with strong product instincts.\n\n - Prior role in a hyper-growth startup or high-performing enterprise product org.\n\n\n\n\nCOMPENSATION RANGE\n\n$215,000 - $300,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-CL1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2da1f72b-114a-4e6c-b6f4-453df9cb1959","title":"Competitive Intelligence Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-21T14:43:53.533+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2da1f72b-114a-4e6c-b6f4-453df9cb1959","applyUrl":"https://jobs.ashbyhq.com/harvey/2da1f72b-114a-4e6c-b6f4-453df9cb1959/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We're building category-defining AI products for legal professionals and the market is moving fast. To stay ahead, we're hiring our first PMM focused on competitive intelligence.
This is a high-impact role where you'll own our view of the competitive landscape, shape our positioning in the market, and make sure our GTM teams are armed to win. You'll run our competitive intelligence programs, refine our messaging and positioning, and partner with GTM to drive competitive readiness across the sales org.
This role sits within Product Marketing and works cross-functionally with Product, Sales, RevOps, CS, and Comms. If you're part strategist, part operator, and love the idea of blending intelligence, storytelling, and enablement at a $100M ARR rocket ship — this one's for you.
Competitive Intelligence, Strategy & Marketing
Monitor the market continuously, tracking competitor product moves, pricing and packaging changes, and deal intel surfaced from the field into a single system of record
Convert intelligence into strategy by translating what we're seeing in the market into clear recommendations on positioning, roadmap priorities, and where we have the right to win
Bring that strategy to market by shaping the messaging, content, and competitive plays that define how Harvey shows up against the competition
Keep the company sharp with a weekly CI digest and monthly leadership readout that connect market shifts to decisions
8+ years in product marketing, with a specific focus on competitive
Strong instincts for messaging and positioning in crowded, competitive markets
Proven track record of building competitive enablement programs that move the needle on win rates
Experience interviewing customers and turning their stories into compelling narratives for sales, marketing, and analysts
Excellent communicator — able to go from exec briefings to sales training with equal impact
Comfort operating in a startup: resourceful, scrappy, and eager to build programs from 0 → 1
$171,000 - $256,400 USD
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe're building category-defining AI products for legal professionals and the market is moving fast. To stay ahead, we're hiring our first PMM focused on competitive intelligence.\n\nThis is a high-impact role where you'll own our view of the competitive landscape, shape our positioning in the market, and make sure our GTM teams are armed to win. You'll run our competitive intelligence programs, refine our messaging and positioning, and partner with GTM to drive competitive readiness across the sales org.\n\nThis role sits within Product Marketing and works cross-functionally with Product, Sales, RevOps, CS, and Comms. If you're part strategist, part operator, and love the idea of blending intelligence, storytelling, and enablement at a $100M ARR rocket ship — this one's for you.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\nCompetitive Intelligence, Strategy & Marketing\n\n - Monitor the market continuously, tracking competitor product moves, pricing and packaging changes, and deal intel surfaced from the field into a single system of record\n\n - Convert intelligence into strategy by translating what we're seeing in the market into clear recommendations on positioning, roadmap priorities, and where we have the right to win\n\n - Bring that strategy to market by shaping the messaging, content, and competitive plays that define how Harvey shows up against the competition\n\n - Keep the company sharp with a weekly CI digest and monthly leadership readout that connect market shifts to decisions\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years in product marketing, with a specific focus on competitive\n\n - Strong instincts for messaging and positioning in crowded, competitive markets\n\n - Proven track record of building competitive enablement programs that move the needle on win rates\n\n - Experience interviewing customers and turning their stories into compelling narratives for sales, marketing, and analysts\n\n - Excellent communicator — able to go from exec briefings to sales training with equal impact\n\n - Comfort operating in a startup: resourceful, scrappy, and eager to build programs from 0 → 1\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$171,000 - $256,400 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-TM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2dd28360-5a6b-4769-adb6-e747f0f0bdcc","title":"Legal Engineer - Product Specialist","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-04-21T20:36:38.936+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2dd28360-5a6b-4769-adb6-e747f0f0bdcc","applyUrl":"https://jobs.ashbyhq.com/harvey/2dd28360-5a6b-4769-adb6-e747f0f0bdcc/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Formerly known as Legal Product Specialist
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
JD or equivalent legal qualification.
At least 5 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AI’s potential to transform the legal industry.
Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
The expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.
#LI-SZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nFormerly known as Legal Product Specialist\n\nHarvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.\n\nLegal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.\n\n - Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.\n\n - Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.\n\n - Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.\n\n - Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.\n\n - Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.\n\n - Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.\n\n - Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - At least 5 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.\n\n - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.\n\n - Strong understanding of legal processes and challenges faced by legal professionals.\n\n - Curiosity about AI’s potential to transform the legal industry.\n\n - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.\n\n\n\n\nCOMPENSATION RANGE\n\nThe expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SZ1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2e609316-c131-4c13-9564-34162ff15391","title":"Customer Success Leader, Enterprise","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-08T20:35:00.783+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2e609316-c131-4c13-9564-34162ff15391","applyUrl":"https://jobs.ashbyhq.com/harvey/2e609316-c131-4c13-9564-34162ff15391/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is hiring an Enterprise Customer Success Leader to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise clients. This role will drive customer adoption, satisfaction, and long-term partnership with some of the world’s most sophisticated law firms and fortune 100 companies. You will be responsible for developing strategic customer success initiatives, implementing scalable processes, and ensuring our enterprise clients achieve measurable value with Harvey. The team is growing rapidly, and this leader will play a critical role in shaping our enterprise success strategy and culture.
Lead, mentor, and develop a team of Enterprise Customer Success Managers to deliver exceptional client outcomes and retention.
Partner cross-functionally with Sales, Product, and Engineering to drive customer adoption, engagement, and expansion.
Develop and execute scalable success strategies, processes, and metrics tailored to the enterprise segment.
Serve as an executive sponsor for key enterprise accounts, providing strategic guidance and building trusted relationships.
Identify risks and opportunities across the customer base to drive proactive engagement and ensure customer satisfaction.
Represent the voice of the customer internally, influencing product roadmaps and operational improvements.
8+ years of experience in Customer Success, Account Management, or related client-facing roles, with at least 3+ years leading enterprise CS teams.
Proven experience working with complex, global enterprise clients in the AI, SaaS, legal, or technology sector.
Strong strategic thinking and operational execution skills with an ability to build frameworks and scale programs from the ground up.
Exceptional communication and executive presence, with the ability to build trusted relationships at the C-suite level.
A coaching mindset and passion for developing high-performing teams.
Background in law or experience in the legal technology sector
Previous experience in consulting or professional services firms
Experience working with or supporting large financial institutions or asset managers
$191,800 - $250,000 USD OTE 80/20
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is hiring an Enterprise Customer Success Leader to build, lead, and scale a high-performing team of Customer Success Managers focused on our enterprise clients. This role will drive customer adoption, satisfaction, and long-term partnership with some of the world’s most sophisticated law firms and fortune 100 companies. You will be responsible for developing strategic customer success initiatives, implementing scalable processes, and ensuring our enterprise clients achieve measurable value with Harvey. The team is growing rapidly, and this leader will play a critical role in shaping our enterprise success strategy and culture.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead, mentor, and develop a team of Enterprise Customer Success Managers to deliver exceptional client outcomes and retention.\n\n - Partner cross-functionally with Sales, Product, and Engineering to drive customer adoption, engagement, and expansion.\n\n - Develop and execute scalable success strategies, processes, and metrics tailored to the enterprise segment.\n\n - Serve as an executive sponsor for key enterprise accounts, providing strategic guidance and building trusted relationships.\n\n - Identify risks and opportunities across the customer base to drive proactive engagement and ensure customer satisfaction.\n\n - Represent the voice of the customer internally, influencing product roadmaps and operational improvements.\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience in Customer Success, Account Management, or related client-facing roles, with at least 3+ years leading enterprise CS teams.\n\n - Proven experience working with complex, global enterprise clients in the AI, SaaS, legal, or technology sector.\n\n - Strong strategic thinking and operational execution skills with an ability to build frameworks and scale programs from the ground up.\n\n - Exceptional communication and executive presence, with the ability to build trusted relationships at the C-suite level.\n\n - A coaching mindset and passion for developing high-performing teams.\n\n\n\n\nNICE TO HAVE\n\n - Background in law or experience in the legal technology sector\n\n - Previous experience in consulting or professional services firms\n\n - Experience working with or supporting large financial institutions or asset managers\n\n\n\n\nCOMPENSATION\n\n$191,800 - $250,000 USD OTE 80/20\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-GK1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2f35e50f-2978-44c3-a495-7cbfc1f512d4","title":"Compliance Analyst","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-03T22:05:25.977+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2f35e50f-2978-44c3-a495-7cbfc1f512d4","applyUrl":"https://jobs.ashbyhq.com/harvey/2f35e50f-2978-44c3-a495-7cbfc1f512d4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Some of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.
In this role, you'll report to the Senior Compliance Manager and serve as a core executor on Harvey's certification and audit portfolio. You will be responsible for the hands-on compliance work that keeps our compliance programs healthy, maintaining control documentation, coordinating evidence collection, supporting third-party assessments, and working closely with Engineering and Security teams to ensure controls are implemented, tested, and continuously monitored. This is a role for a detail-oriented practitioner who takes pride in getting the compliance fundamentals exactly right.
Note: U.S. citizenship required — this role supports work the U.S. government specifies can only be performed by a U.S. citizen on U.S. soil.
Own and maintain core compliance documentation — including compliance packages and security assessment reports — keeping them accurate and audit-ready
Coordinate evidence collection across Engineering, Infrastructure, and Security for regulated assessments
Support third-party assessor engagements end-to-end: scheduling, preparing teams, triaging findings, and drafting responses
Conduct gap analyses against applicable frameworks and produce remediation tracking artifacts teams can act on directly
Manage continuous monitoring activities including control reviews, change notifications, and incident documentation to maintain compliance status
Partner with Engineering and Security to validate control implementations and translate regulatory language into testable technical configurations
3–5+ years in information security compliance with hands-on exposure to government and industry frameworks in a SaaS or cloud environment
Solid working knowledge of applicable government compliance frameworks; ability to map controls to technical implementations and evaluate evidence quality
Experience maintaining compliance documentation and tracking remediation activities; familiarity with compliance automation tooling
Exceptional attention to detail — able to manage multiple concurrent workstreams and keep documentation aligned with a dynamic cloud environment
Clear communicator: able to write crisp control implementation statements and explain compliance requirements to engineering audiences
$99,200 - $148,800
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nSome of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.\n\n\n\nOur customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.\n\n\n\nIn this role, you'll report to the Senior Compliance Manager and serve as a core executor on Harvey's certification and audit portfolio. You will be responsible for the hands-on compliance work that keeps our compliance programs healthy, maintaining control documentation, coordinating evidence collection, supporting third-party assessments, and working closely with Engineering and Security teams to ensure controls are implemented, tested, and continuously monitored. This is a role for a detail-oriented practitioner who takes pride in getting the compliance fundamentals exactly right.\n\n\n\nNote: U.S. citizenship required — this role supports work the U.S. government specifies can only be performed by a U.S. citizen on U.S. soil.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and maintain core compliance documentation — including compliance packages and security assessment reports — keeping them accurate and audit-ready\n\n - Coordinate evidence collection across Engineering, Infrastructure, and Security for regulated assessments\n\n - Support third-party assessor engagements end-to-end: scheduling, preparing teams, triaging findings, and drafting responses\n\n - Conduct gap analyses against applicable frameworks and produce remediation tracking artifacts teams can act on directly\n\n - Manage continuous monitoring activities including control reviews, change notifications, and incident documentation to maintain compliance status\n\n - Partner with Engineering and Security to validate control implementations and translate regulatory language into testable technical configurations\n \n \n\n\n\n\n\nWHAT YOU HAVE\n\n - 3–5+ years in information security compliance with hands-on exposure to government and industry frameworks in a SaaS or cloud environment\n\n - Solid working knowledge of applicable government compliance frameworks; ability to map controls to technical implementations and evaluate evidence quality\n\n - Experience maintaining compliance documentation and tracking remediation activities; familiarity with compliance automation tooling\n\n - Exceptional attention to detail — able to manage multiple concurrent workstreams and keep documentation aligned with a dynamic cloud environment\n\n - Clear communicator: able to write crisp control implementation statements and explain compliance requirements to engineering audiences\n\n\n\n\n\n\n\nCOMPENSATION\n\n$99,200 - $148,800\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2fa7de61-6ca1-4892-822e-bb1d458a7b90","title":"People Business Partner, Product & Design","department":"Human Resources","team":"Human Resources","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-04-02T20:08:12.118+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2fa7de61-6ca1-4892-822e-bb1d458a7b90","applyUrl":"https://jobs.ashbyhq.com/harvey/2fa7de61-6ca1-4892-822e-bb1d458a7b90/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is transforming how the world’s best legal professionals work. As we continue to scale, we’re looking for a People Business Partner to support our Product and Design teams, based in San Francisco, with the potential to support additional technical orgs over time.
In this role, you’ll partner closely with Product and Design leaders to help them build and scale high-performing, high-ownership teams. You’ll work side-by-side with leaders as they navigate growth, evolve their org structures, and operate in an environment where priorities shift quickly.
This role reports to the Head of People Business Partners and works closely with leaders across the technical org as well as the broader People team. The right person brings strong judgment, can quickly build credibility with technical leaders, and is comfortable operating in a fast-moving, often ambiguous environment.
Partner deeply with Product and Design leaders
Work closely with leaders as they build and scale their teams, advising on org design, team structure, and how to operate effectively through rapid growth and change.
Coach and challenge leaders
Support leaders in navigating complex people and organizational decisions. Provide direct, thoughtful feedback and help raise the bar on leadership across the org.
Drive performance and accountability
Partner with managers on performance, feedback, and development, ensuring teams are operating at a high bar and addressing gaps quickly.
Navigate complex people situations
Handle employee relations matters with sound judgment, balancing empathy for individuals with what’s right for the team and the business.
Stay close to the work
Develop a strong understanding of how Product, Design, and Engineering teams operate, from how decisions are made to where friction exists, and use that context to guide leaders effectively.
Operate in ambiguity
Help leaders navigate shifting priorities, evolving org structures, and new problem spaces, bringing clarity where things are not yet fully defined.
Help scale how we work
Partner with the Head of PBPs and broader People team to evolve and implement practices that support high-performing technical teams.
6–10+ years of experience in a People Business Partner role, ideally supporting Product, Design, or Engineering teams.
Experience working with technical leaders - you understand how product and engineering organizations operate and can build credibility quickly.
Strong judgment and the ability to navigate ambiguity - you’re comfortable operating without perfect information and making decisions in real time.
Ability to influence and challenge senior leaders in a thoughtful and direct way.
Experience supporting org design, performance management, and team scaling in high-growth environments.
High emotional intelligence and strong communication skills, especially in complex or sensitive situations.
A pragmatic, no-drama approach - you focus on what works for the business and move things forward.
Ability to work from our San Francisco office at least three days per week.
$165,400 - $248,200 USD
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is transforming how the world’s best legal professionals work. As we continue to scale, we’re looking for a People Business Partner to support our Product and Design teams, based in San Francisco, with the potential to support additional technical orgs over time.\n\nIn this role, you’ll partner closely with Product and Design leaders to help them build and scale high-performing, high-ownership teams. You’ll work side-by-side with leaders as they navigate growth, evolve their org structures, and operate in an environment where priorities shift quickly.\n\nThis role reports to the Head of People Business Partners and works closely with leaders across the technical org as well as the broader People team. The right person brings strong judgment, can quickly build credibility with technical leaders, and is comfortable operating in a fast-moving, often ambiguous environment.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\nPartner deeply with Product and Design leaders\n\n - Work closely with leaders as they build and scale their teams, advising on org design, team structure, and how to operate effectively through rapid growth and change.\n\nCoach and challenge leaders\n\n - Support leaders in navigating complex people and organizational decisions. Provide direct, thoughtful feedback and help raise the bar on leadership across the org.\n\nDrive performance and accountability\n\n - Partner with managers on performance, feedback, and development, ensuring teams are operating at a high bar and addressing gaps quickly.\n\nNavigate complex people situations\n\n - Handle employee relations matters with sound judgment, balancing empathy for individuals with what’s right for the team and the business.\n\nStay close to the work\n\n - Develop a strong understanding of how Product, Design, and Engineering teams operate, from how decisions are made to where friction exists, and use that context to guide leaders effectively.\n\nOperate in ambiguity\n\n - Help leaders navigate shifting priorities, evolving org structures, and new problem spaces, bringing clarity where things are not yet fully defined.\n\nHelp scale how we work\n\n - Partner with the Head of PBPs and broader People team to evolve and implement practices that support high-performing technical teams.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6–10+ years of experience in a People Business Partner role, ideally supporting Product, Design, or Engineering teams.\n\n - Experience working with technical leaders - you understand how product and engineering organizations operate and can build credibility quickly.\n\n - Strong judgment and the ability to navigate ambiguity - you’re comfortable operating without perfect information and making decisions in real time.\n\n - Ability to influence and challenge senior leaders in a thoughtful and direct way.\n\n - Experience supporting org design, performance management, and team scaling in high-growth environments.\n\n - High emotional intelligence and strong communication skills, especially in complex or sensitive situations.\n\n - A pragmatic, no-drama approach - you focus on what works for the business and move things forward.\n\n - Ability to work from our San Francisco office at least three days per week.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$165,400 - $248,200 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RB1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"2faddc24-1463-4878-9b43-ec8090a39c88","title":"Engagement Manager","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-23T21:14:42.995+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/2faddc24-1463-4878-9b43-ec8090a39c88","applyUrl":"https://jobs.ashbyhq.com/harvey/2faddc24-1463-4878-9b43-ec8090a39c88/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Engagement Manager at Harvey, you will lead AI transformation engagements at our most strategic accounts: elite law firms, Fortune 500 legal departments, and premier financial institutions. You are the person our largest customers trust to turn ambitious transformation goals into embedded, measurable change.
This is a deployment-focused role. You will own the full arc of each strategic transformation engagement, from aligning executive sponsors and mapping how the firm works today to pinpoint the highest-value workflows for Harvey, to coordinating across teams like Legal Engineering to reimagine those workflows and capture measurable impact. When an engagement reaches sustainable adoption, you hand off to the account's Customer Success Manager and move to the next challenge.
Own transformation engagements end to end. Lead strategic transformation engagements at Harvey's largest accounts. Set the plan, align stakeholders across the firm, drive execution, and hold everyone, including the customer, accountable to outcomes. You are the person making sure things actually happen.
Map workflows and target the highest-value opportunities. Work alongside customers to map how legal and professional services work is done today, identify where Harvey can have the highest impact, and build a concrete roadmap for reimagining those workflows in partnership with Legal Engineering and Legal Innovation. This isn't theoretical; you're designing real workflows that real attorneys will use.
Coordinate cross-functional delivery and capture value. Reinforce adoption through structured change management: equipping change champions, running enablement sessions, monitoring usage, and resolving blockers before they become problems.
Build executive relationships and advise on the operating model. Engage directly with senior partners, General Counsel, and legal leadership on the strategic and organizational shifts that AI-native ways of working require, including governance, talent, process, and KPIs. You are a credible advisor, not a project coordinator.
Hand off with rigor. Deliver a clear, documented account transition to the Customer Success Manager: adoption summary, open risks, recommended next steps. The handoff sets the Customer Success team up to sustain and build on what you started.
Contribute learnings to build and improve playbooks. Document what works. Contribute to Harvey's transformation methodology, templates, and frameworks so every engagement gets faster and more repeatable.
Travel required: Up to 50% of the time.
5+ years in management consulting or senior client advisory, including time at the Engagement Manager or Project Leader level (or equivalent) where you owned a complex transformation program end to end: scoping, stakeholder alignment, delivery, and measurable outcomes. We are looking for people who have run the engagement, not only staffed it.
Experience managing large-scale technology deployments or change management programs at enterprise organizations, ideally in legal, financial services, or professional services.
Exceptional executive presence; you are comfortable leading conversations with senior partners and C-suite leaders and can build credibility quickly in demanding environments.
Strong program management instincts: you own the plan, surface risk early, and drive to outcomes rather than just managing process.
Genuine curiosity about AI and what it means for the future of legal work. You don't need to be a technologist, but you need to care deeply about the problem.
Comfort operating in ambiguity and building in environments where the playbook is still being written.
$159,200 - $238,800 USD
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs an Engagement Manager at Harvey, you will lead AI transformation engagements at our most strategic accounts: elite law firms, Fortune 500 legal departments, and premier financial institutions. You are the person our largest customers trust to turn ambitious transformation goals into embedded, measurable change.\n\nThis is a deployment-focused role. You will own the full arc of each strategic transformation engagement, from aligning executive sponsors and mapping how the firm works today to pinpoint the highest-value workflows for Harvey, to coordinating across teams like Legal Engineering to reimagine those workflows and capture measurable impact. When an engagement reaches sustainable adoption, you hand off to the account's Customer Success Manager and move to the next challenge.\n\n\n\nWHAT YOU'LL DO\n\nOwn transformation engagements end to end. Lead strategic transformation engagements at Harvey's largest accounts. Set the plan, align stakeholders across the firm, drive execution, and hold everyone, including the customer, accountable to outcomes. You are the person making sure things actually happen.\n\n\n\nMap workflows and target the highest-value opportunities. Work alongside customers to map how legal and professional services work is done today, identify where Harvey can have the highest impact, and build a concrete roadmap for reimagining those workflows in partnership with Legal Engineering and Legal Innovation. This isn't theoretical; you're designing real workflows that real attorneys will use.\n\n\n\nCoordinate cross-functional delivery and capture value. Reinforce adoption through structured change management: equipping change champions, running enablement sessions, monitoring usage, and resolving blockers before they become problems.\n\n\n\nBuild executive relationships and advise on the operating model. Engage directly with senior partners, General Counsel, and legal leadership on the strategic and organizational shifts that AI-native ways of working require, including governance, talent, process, and KPIs. You are a credible advisor, not a project coordinator.\n\n\n\nHand off with rigor. Deliver a clear, documented account transition to the Customer Success Manager: adoption summary, open risks, recommended next steps. The handoff sets the Customer Success team up to sustain and build on what you started.\n\n\n\nContribute learnings to build and improve playbooks. Document what works. Contribute to Harvey's transformation methodology, templates, and frameworks so every engagement gets faster and more repeatable.\n\n\n\nTravel required: Up to 50% of the time.\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years in management consulting or senior client advisory, including time at the Engagement Manager or Project Leader level (or equivalent) where you owned a complex transformation program end to end: scoping, stakeholder alignment, delivery, and measurable outcomes. We are looking for people who have run the engagement, not only staffed it.\n\n - Experience managing large-scale technology deployments or change management programs at enterprise organizations, ideally in legal, financial services, or professional services.\n\n - Exceptional executive presence; you are comfortable leading conversations with senior partners and C-suite leaders and can build credibility quickly in demanding environments.\n\n - Strong program management instincts: you own the plan, surface risk early, and drive to outcomes rather than just managing process.\n\n - Genuine curiosity about AI and what it means for the future of legal work. You don't need to be a technologist, but you need to care deeply about the problem.\n\n - Comfort operating in ambiguity and building in environments where the playbook is still being written.\n\n\n\n\n\n\nCOMPENSATION\n\n$159,200 - $238,800 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"313d5aa8-bfc9-4057-b9a3-b73b4894f6a7","title":"Staff Database Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-03-20T22:09:46.679+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/313d5aa8-bfc9-4057-b9a3-b73b4894f6a7","applyUrl":"https://jobs.ashbyhq.com/harvey/313d5aa8-bfc9-4057-b9a3-b73b4894f6a7/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Database Engineer on the Engineering team at Harvey, you will define how our database infrastructure operates and evolves across our legal AI platform. Harvey runs a global fleet of PostgreSQL databases spanning multiple regions and availability zones. You’ll own the technical strategy for this fleet—setting the standards for migration governance, driving architecture decisions for multi-region scaling, and establishing the operational practices that keep our data layer reliable as we grow.
This is a leadership role with deep hands-on expectations. You’ll partner directly with Principal and Staff Engineers on infrastructure roadmap decisions while also being the person who can diagnose a replication lag spike at 2am. You’ll build the migration review framework, define the tooling strategy, and raise the bar for how the entire engineering organization thinks about database safety and performance.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
Migration Governance – Own the migration governance framework end-to-end—design the review workflow, CI gate checks, automated rollback procedures, and fleet-wide deployment sequencing that makes safe migrations the default across the org
Architecture & Scaling – Drive the technical strategy for Harvey’s global database fleet—multi-region replication design, capacity planning, sharding and partitioning approaches, and fleet-wide observability as we scale into new markets
Reliability & Performance – Own database reliability and performance at the fleet level—monitoring replication health, optimizing query performance, tuning vacuum and connection management, and building the alerting that gives us confidence across all production environments
Platform & Tooling – Build self-service tooling and developer guardrails—migration dry-runs, schema diff previews, automated health checks, performance regression detection—so engineering teams can move fast without bottlenecking on a single DBA
Incident Leadership – Lead database incident response and drive systemic improvements—triage production issues, run post-incident reviews, and turn lessons learned into durable process and tooling fixes
Even Better If You Can:
Security & Compliance – Partner with Security and Compliance to design and enforce data-layer controls for SOC 2, GDPR, and data residency requirements—access controls, audit logging, encryption standards, and data lifecycle policies
Strategic Partnership – Represent database engineering in vendor evaluations, build-vs-buy decisions, and technology strategy discussions with engineering leadership
Team Building – Shape the database engineering function at Harvey—define the operating model, set the hiring bar, mentor engineers on database best practices, and build the culture where teams proactively think about data safety
10+ years of hands-on experience in database administration, database reliability engineering, or infrastructure engineering with PostgreSQL as your primary database, with demonstrated staff-level scope—you’ve set standards across teams, not just operated within one
Expert-level PostgreSQL knowledge (required)—WAL mechanics, vacuum tuning, logical and physical replication, partitioning strategies, and the ability to debug production issues others can’t. PostgreSQL is our core database and deep fluency is non-negotiable
Track record of building migration governance systems—not just reviewing migrations, but designing the frameworks, tooling, and organizational processes that make safe migrations the default
Experience architecting database infrastructure for multi-region, high-availability environments—replication topologies, failover automation, and data consistency trade-offs at fleet scale
Deep fluency with database observability—you’ve built monitoring strategies using Datadog, pganalyze, or custom instrumentation, and you know which metrics actually predict incidents
Experience leading database major version upgrades (e.g., PostgreSQL 14 → 16) or sharding initiatives in production with zero downtime
Proven ability to influence technical direction across teams without direct authority—you’ve written RFCs, set standards, and changed how an engineering organization thinks about database operations
Proficiency with cloud database services at scale (Azure Database for PostgreSQL, GCP Cloud SQL, or AWS RDS/Aurora) and infrastructure-as-code (Terraform, Pulumi)
Clear communication across audiences—you can present a database architecture decision to the VP of Engineering and explain a migration risk to a junior developer with equal clarity
Bonus
Strong software engineering skills (Python, Go, or similar)—you build production-grade tooling and automation, not one-off scripts
Exposure to vector databases, embedding storage, or adjacent systems (Redis, Elasticsearch, Kafka) relevant to AI/ML workloads in regulated industries
Background building or leading a database engineering function from scratch — defining the team charter, hiring, and operating model
$190,720 - $290,000
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Database Engineer on the Engineering team at Harvey, you will define how our database infrastructure operates and evolves across our legal AI platform. Harvey runs a global fleet of PostgreSQL databases spanning multiple regions and availability zones. You’ll own the technical strategy for this fleet—setting the standards for migration governance, driving architecture decisions for multi-region scaling, and establishing the operational practices that keep our data layer reliable as we grow.\n\nThis is a leadership role with deep hands-on expectations. You’ll partner directly with Principal and Staff Engineers on infrastructure roadmap decisions while also being the person who can diagnose a replication lag spike at 2am. You’ll build the migration review framework, define the tooling strategy, and raise the bar for how the entire engineering organization thinks about database safety and performance.\n\nThis role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Migration Governance – Own the migration governance framework end-to-end—design the review workflow, CI gate checks, automated rollback procedures, and fleet-wide deployment sequencing that makes safe migrations the default across the org\n\n - Architecture & Scaling – Drive the technical strategy for Harvey’s global database fleet—multi-region replication design, capacity planning, sharding and partitioning approaches, and fleet-wide observability as we scale into new markets\n\n - Reliability & Performance – Own database reliability and performance at the fleet level—monitoring replication health, optimizing query performance, tuning vacuum and connection management, and building the alerting that gives us confidence across all production environments\n\n - Platform & Tooling – Build self-service tooling and developer guardrails—migration dry-runs, schema diff previews, automated health checks, performance regression detection—so engineering teams can move fast without bottlenecking on a single DBA\n\n - Incident Leadership – Lead database incident response and drive systemic improvements—triage production issues, run post-incident reviews, and turn lessons learned into durable process and tooling fixes\n\nEven Better If You Can:\n\n - Security & Compliance – Partner with Security and Compliance to design and enforce data-layer controls for SOC 2, GDPR, and data residency requirements—access controls, audit logging, encryption standards, and data lifecycle policies\n\n - Strategic Partnership – Represent database engineering in vendor evaluations, build-vs-buy decisions, and technology strategy discussions with engineering leadership\n\n - Team Building – Shape the database engineering function at Harvey—define the operating model, set the hiring bar, mentor engineers on database best practices, and build the culture where teams proactively think about data safety\n \n \n\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of hands-on experience in database administration, database reliability engineering, or infrastructure engineering with PostgreSQL as your primary database, with demonstrated staff-level scope—you’ve set standards across teams, not just operated within one\n\n - Expert-level PostgreSQL knowledge (required)—WAL mechanics, vacuum tuning, logical and physical replication, partitioning strategies, and the ability to debug production issues others can’t. PostgreSQL is our core database and deep fluency is non-negotiable\n\n - Track record of building migration governance systems—not just reviewing migrations, but designing the frameworks, tooling, and organizational processes that make safe migrations the default\n\n - Experience architecting database infrastructure for multi-region, high-availability environments—replication topologies, failover automation, and data consistency trade-offs at fleet scale\n\n - Deep fluency with database observability—you’ve built monitoring strategies using Datadog, pganalyze, or custom instrumentation, and you know which metrics actually predict incidents\n\n - Experience leading database major version upgrades (e.g., PostgreSQL 14 → 16) or sharding initiatives in production with zero downtime\n\n - Proven ability to influence technical direction across teams without direct authority—you’ve written RFCs, set standards, and changed how an engineering organization thinks about database operations\n\n - Proficiency with cloud database services at scale (Azure Database for PostgreSQL, GCP Cloud SQL, or AWS RDS/Aurora) and infrastructure-as-code (Terraform, Pulumi)\n\n - Clear communication across audiences—you can present a database architecture decision to the VP of Engineering and explain a migration risk to a junior developer with equal clarity\n\nBonus\n\n - Strong software engineering skills (Python, Go, or similar)—you build production-grade tooling and automation, not one-off scripts\n\n - Exposure to vector databases, embedding storage, or adjacent systems (Redis, Elasticsearch, Kafka) relevant to AI/ML workloads in regulated industries\n\n - Background building or leading a database engineering function from scratch — defining the team charter, hiring, and operating model\n \n \n\n\n\n\n\nCOMPENSATION\n\n$190,720 - $290,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"320427e4-333f-445c-87f1-67d08ab0fa6c","title":"GTM Technology Product Owner","department":"IT","team":"IT","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-23T15:09:24.896+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/320427e4-333f-445c-87f1-67d08ab0fa6c","applyUrl":"https://jobs.ashbyhq.com/harvey/320427e4-333f-445c-87f1-67d08ab0fa6c/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.
The ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines.
Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.
Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.
Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.
Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.
Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.
Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required.
AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.
The \"Glue\" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.
Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.
Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare.
Experience operating as a founder or partner in a consulting agency.
Experience as part of a hypergrowth company, building a business function 0 > 1
$164,000 - $240,000 USD
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.\n\nThe ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.\n\n - Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.\n\n - Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.\n\n - Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.\n\n - Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required.\n\n - AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.\n\n - The \"Glue\" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.\n\n - Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.\n\n - Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare.\n\n\nBONUS POINTS (OPTIONAL)\n\n - Experience operating as a founder or partner in a consulting agency.\n\n - Experience as part of a hypergrowth company, building a business function 0 > 1\n\n\n\n\n\nCOMPENSATION\n\n\n\n$164,000 - $240,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"36bce60d-eedc-4347-af80-9321aaa88b48","title":"Technical Program Manager, Incident Response","department":"Security","team":"Security","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-23T15:40:02.601+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/36bce60d-eedc-4347-af80-9321aaa88b48","applyUrl":"https://jobs.ashbyhq.com/harvey/36bce60d-eedc-4347-af80-9321aaa88b48/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Incident Response Technical Program Manager is a senior cross-functional operator who will lead Harvey's response to security and reliability incidents, coordinating across engineering, security, and business teams under pressure. You will join the Detection & Response function within Harvey's Information Security organization, whose mission is to detect, contain, and remediate threats to the platform that serves the world's leading law firms and enterprises. This role defines the standard for how Harvey runs and learns from incidents — building the coordination playbooks, communication protocols, and post-incident remediation programs that close structural gaps. As the first dedicated incident response program hire, you will partner directly with security engineering, product, and executive leadership to shape a function from the ground up. This is a rare opportunity to build the incident management discipline at one of the fastest-growing AI companies, with meaningful influence over how a high-trust platform protects its most sensitive customer data.
Own end-to-end coordination of security and reliability incidents — from initial triage through resolution — ensuring clear roles, rapid decision-making, and structured communication across engineering, security, legal, and customer-facing teams.
Design and implement incident management processes, runbooks, and escalation frameworks that scale with Harvey's growth and reflect the realities of operating AI-native SaaS infrastructure.
Lead post-incident reviews and drive remediation programs to completion, tracking follow-up items across teams and holding stakeholders accountable to timelines.
Build and maintain incident readiness — including tabletop exercises, on-call coordination improvements, and tooling for real-time situational awareness.
Serve as the communication hub during active incidents, translating technical status into clear updates for executives, legal, and customer success without losing fidelity.
5+ years of experience in incident management, technical program management, or a related coordination-heavy role within a software or security organization.
Demonstrated ability to lead cross-functional teams through high-pressure situations with composure, clarity, and strong interpersonal judgment.
Sufficient technical depth to understand distributed systems, cloud infrastructure, and security concepts at a level that enables effective triage and stakeholder translation.
Exceptional organizational skills — able to manage multiple concurrent workstreams, track dependencies, and drive accountability without direct authority.
Experience building incident response or operational programs from scratch, including defining processes, documentation, and success metrics in ambiguous environments.
High emotional intelligence and the communication skills to operate credibly with engineers, executives, legal counsel, and external stakeholders alike.
$150,900 - $226,300 USD
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Incident Response Technical Program Manager is a senior cross-functional operator who will lead Harvey's response to security and reliability incidents, coordinating across engineering, security, and business teams under pressure. You will join the Detection & Response function within Harvey's Information Security organization, whose mission is to detect, contain, and remediate threats to the platform that serves the world's leading law firms and enterprises. This role defines the standard for how Harvey runs and learns from incidents — building the coordination playbooks, communication protocols, and post-incident remediation programs that close structural gaps. As the first dedicated incident response program hire, you will partner directly with security engineering, product, and executive leadership to shape a function from the ground up. This is a rare opportunity to build the incident management discipline at one of the fastest-growing AI companies, with meaningful influence over how a high-trust platform protects its most sensitive customer data.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own end-to-end coordination of security and reliability incidents — from initial triage through resolution — ensuring clear roles, rapid decision-making, and structured communication across engineering, security, legal, and customer-facing teams.\n\n - Design and implement incident management processes, runbooks, and escalation frameworks that scale with Harvey's growth and reflect the realities of operating AI-native SaaS infrastructure.\n\n - Lead post-incident reviews and drive remediation programs to completion, tracking follow-up items across teams and holding stakeholders accountable to timelines.\n\n - Build and maintain incident readiness — including tabletop exercises, on-call coordination improvements, and tooling for real-time situational awareness.\n\n - Serve as the communication hub during active incidents, translating technical status into clear updates for executives, legal, and customer success without losing fidelity.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in incident management, technical program management, or a related coordination-heavy role within a software or security organization.\n\n - Demonstrated ability to lead cross-functional teams through high-pressure situations with composure, clarity, and strong interpersonal judgment.\n\n - Sufficient technical depth to understand distributed systems, cloud infrastructure, and security concepts at a level that enables effective triage and stakeholder translation.\n\n - Exceptional organizational skills — able to manage multiple concurrent workstreams, track dependencies, and drive accountability without direct authority.\n\n - Experience building incident response or operational programs from scratch, including defining processes, documentation, and success metrics in ambiguous environments.\n\n - High emotional intelligence and the communication skills to operate credibly with engineers, executives, legal counsel, and external stakeholders alike.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$150,900 - $226,300 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"36dd1d5b-f296-4312-9c70-8510bc954d3f","title":"Media Production Manager","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-15T20:26:04.569+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/36dd1d5b-f296-4312-9c70-8510bc954d3f","applyUrl":"https://jobs.ashbyhq.com/harvey/36dd1d5b-f296-4312-9c70-8510bc954d3f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We're hiring a Manager, Media Productions to own the technical production for internal company-wide events at Harvey — all-hands, exec broadcasts, town halls, leadership offsites, and the A/V experience inside our offices. You'll set the standard for how Harvey shows up to its own employees: production quality livestreams, sharp run-of-show, and conference-room AV that just works in every office, on every floor, every time. This role sits inside the Business Technology (BizTech) org and partners daily with Internal Communications, Workplace, and our executives and their staff.
The ideal candidate has run live production at a high-growth tech company or broadcast environment, treats A/V reliability as a product, and has the calm operational instincts to make complex live events feel effortless to executives and audiences alike.
Own end-to-end technical production for Harvey's all-hands, exec broadcasts, town halls, and internal leadership events — from pre-production planning through live execution and post-event capture.
Build and run the playbooks: run-of-show, rehearsal cadence, presenter prep, backup paths, and incident response so live events are predictable, not heroic.
Define and maintain Harvey's conference-room and event-space AV standards across our global office footprint — designing reference setups that scale with each new buildout.
Run the livestream and broadcast stack end-to-end: cameras, switchers, encoders, audio, captioning, and the platforms we distribute through (Zoom, Slack, internal channels).
Partner with Internal Communications on cadence, content flow, and exec speaker prep, and with Brand & Creative on graphics, motion packages, lower-thirds, and on-screen identity.
Manage external production vendors, freelance crews, and AV integrators — scoping work, negotiating rates, and holding them to Harvey's quality bar.
Lead AV readiness for new office openings in lockstep with Workplace, IT/Network, and Real Estate.
Capture, edit, and archive event footage for internal reuse (recap reels, onboarding content, leadership clips), and own the studio kit and gear inventory across offices.
Operate as the on-call escalation point for A/V incidents during high-stakes events and as the BizTech subject-matter expert on media production technology decisions.
Minimum 6 years of experience in live event production, broadcast operations, corporate A/V, or a closely related field, including hands-on technical roles before moving into program ownership.
Experience commissioning A/V in new office buildouts alongside architects, GCs, and low-voltage integrators.
Demonstrated ownership of recurring high-visibility live events (all-hands, keynotes, customer summits, broadcasts) at a company or production house operating at meaningful scale.
Deep working knowledge of the production stack: video switchers (e.g., ATEM, Tricaster), encoders (e.g., NDI, SRT), wireless and wired audio, lighting fundamentals, and livestream platforms.
Practical experience designing or operating conference-room and event-space AV — DSPs, ceiling mics, video bars, room control systems, and Zoom Rooms / Google Meet integrations.
Track record of managing external production vendors and freelance crews, including scoping SOWs, holding QA standards, and running post-event reviews.
Strong communication and stakeholder management skills, especially with non-technical teams and executive stakeholders.
Ability to thrive in a fast-paced, high-growth, and global environment.
Experience standing up an in-house production capability from scratch at a hyper-growth technology company.
Background supporting executive communications or working directly with C-suite and IR teams on broadcast-quality leadership content.
Familiarity with editing and post workflows and motion/graphics handoff with brand teams.
Comfort with media asset management systems and content archival best practices.
$155,800-$233,800
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe're hiring a Manager, Media Productions to own the technical production for internal company-wide events at Harvey — all-hands, exec broadcasts, town halls, leadership offsites, and the A/V experience inside our offices. You'll set the standard for how Harvey shows up to its own employees: production quality livestreams, sharp run-of-show, and conference-room AV that just works in every office, on every floor, every time. This role sits inside the Business Technology (BizTech) org and partners daily with Internal Communications, Workplace, and our executives and their staff.\n\nThe ideal candidate has run live production at a high-growth tech company or broadcast environment, treats A/V reliability as a product, and has the calm operational instincts to make complex live events feel effortless to executives and audiences alike.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own end-to-end technical production for Harvey's all-hands, exec broadcasts, town halls, and internal leadership events — from pre-production planning through live execution and post-event capture.\n\n - Build and run the playbooks: run-of-show, rehearsal cadence, presenter prep, backup paths, and incident response so live events are predictable, not heroic.\n\n - Define and maintain Harvey's conference-room and event-space AV standards across our global office footprint — designing reference setups that scale with each new buildout.\n\n - Run the livestream and broadcast stack end-to-end: cameras, switchers, encoders, audio, captioning, and the platforms we distribute through (Zoom, Slack, internal channels).\n\n - Partner with Internal Communications on cadence, content flow, and exec speaker prep, and with Brand & Creative on graphics, motion packages, lower-thirds, and on-screen identity.\n\n - Manage external production vendors, freelance crews, and AV integrators — scoping work, negotiating rates, and holding them to Harvey's quality bar.\n\n - Lead AV readiness for new office openings in lockstep with Workplace, IT/Network, and Real Estate.\n\n - Capture, edit, and archive event footage for internal reuse (recap reels, onboarding content, leadership clips), and own the studio kit and gear inventory across offices.\n\n - Operate as the on-call escalation point for A/V incidents during high-stakes events and as the BizTech subject-matter expert on media production technology decisions.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Minimum 6 years of experience in live event production, broadcast operations, corporate A/V, or a closely related field, including hands-on technical roles before moving into program ownership.\n\n - Experience commissioning A/V in new office buildouts alongside architects, GCs, and low-voltage integrators.\n\n - Demonstrated ownership of recurring high-visibility live events (all-hands, keynotes, customer summits, broadcasts) at a company or production house operating at meaningful scale.\n\n - Deep working knowledge of the production stack: video switchers (e.g., ATEM, Tricaster), encoders (e.g., NDI, SRT), wireless and wired audio, lighting fundamentals, and livestream platforms.\n\n - Practical experience designing or operating conference-room and event-space AV — DSPs, ceiling mics, video bars, room control systems, and Zoom Rooms / Google Meet integrations.\n\n - Track record of managing external production vendors and freelance crews, including scoping SOWs, holding QA standards, and running post-event reviews.\n\n - Strong communication and stakeholder management skills, especially with non-technical teams and executive stakeholders.\n\n - Ability to thrive in a fast-paced, high-growth, and global environment.\n\n\n\n\nBONUS POINTS\n\n - Experience standing up an in-house production capability from scratch at a hyper-growth technology company.\n\n - Background supporting executive communications or working directly with C-suite and IR teams on broadcast-quality leadership content.\n\n - Familiarity with editing and post workflows and motion/graphics handoff with brand teams.\n\n - Comfort with media asset management systems and content archival best practices.\n\n\n\n\n\nCOMPENSATION\n\n$155,800-$233,800\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-RB1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"376ac630-2ba3-452b-b3d9-df2057f6cbcd","title":"Senior Site Reliability Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-05-27T19:35:41.953+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/376ac630-2ba3-452b-b3d9-df2057f6cbcd","applyUrl":"https://jobs.ashbyhq.com/harvey/376ac630-2ba3-452b-b3d9-df2057f6cbcd/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.
Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
Collaborate across teams to drive reliability, security, and compliance throughout the software lifecycle
Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality.
3+ years of experience in Site Reliability Engineering or similar roles supporting production environments
Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.).
Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
Strong programming skills (Python, Bash, Go, or similar languages)
Proven track record of diagnosing complex system problems and implementing durable solutions
Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-AS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions\n\n - Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements\n\n - Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention\n\n - Collaborate across teams to drive reliability, security, and compliance throughout the software lifecycle\n\n - Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of experience in Site Reliability Engineering or similar roles supporting production environments\n\n - Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.).\n\n - Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)\n\n - Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)\n\n - Strong programming skills (Python, Bash, Go, or similar languages)\n\n - Proven track record of diagnosing complex system problems and implementing durable solutions\n\n - Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles\n\n - Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence\n\n\n\n\n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AS2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"377fcb88-cbf6-493f-8440-92708f4c9931","title":"Legal Engineer, Product Specialist Manager","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-18T18:03:07.032+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/377fcb88-cbf6-493f-8440-92708f4c9931","applyUrl":"https://jobs.ashbyhq.com/harvey/377fcb88-cbf6-493f-8440-92708f4c9931/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineer - Product Specialist Managers lead and scale a high-performing team of Legal Engineer - Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.
You will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.
This is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.
Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise. Coach team members through complex customer situations, provide actionable feedback, and create clear paths for growth and performance excellence.
Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion. Partner closely with Customer Success Managers and Account Executives to ensure coordinated account strategies that deepen engagement and demonstrate measurable value.
Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement. Ensure consistent, high-quality delivery of workshops, trainings, and hands-on agent building sessions that help legal professionals integrate Harvey deeply into their workflows across practice areas and geographies.
Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders. Step into critical moments to unblock adoption challenges and reinforce Harvey’s value proposition.
Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base. Establish clear performance metrics tied to adoption, engagement, and customer health. Drive accountability through data-informed decision making.
Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale. Partner with Legal Enablement and Product to continuously improve materials and approaches.
Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions. Ensure insights from customer engagements are translated into actionable improvements across teams.
Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development. Advocate for features and workflows that address real-world legal use cases and improve usability, adoption, and impact.
Shape Harvey’s customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers. Help define how Harvey communicates value in a post-sales context.
JD or equivalent legal qualification.
5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
4+ years of direct people-management experience, with a demonstrated track record of building, leading, and developing high-performing teams - including hiring, performance management, and career development of direct reports. Experience managing legal professionals is preferred, but candidates with strong management track records leading non-legal teams will also be considered, provided they bring the legal background described above.
Strong executive presence, with experience building relationships with senior stakeholders such as law firm partners, general counsel, c-suite/senior innovation team members and legal operations leaders.
Deep understanding of legal workflows and the challenges faced by modern legal teams.
Demonstrated success in customer-facing roles (e.g., client advisory, customer success, legal tech, or innovation teams).
Ability to operate in a fast-paced, ambiguous environment and drive both strategic initiatives and day-to-day execution.
Strong interest in AI and its potential to transform the legal industry.
Experience working cross-functionally with Product and Engineering teams is a plus.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-SZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineer - Product Specialist Managers lead and scale a high-performing team of Legal Engineer - Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.\n\nYou will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.\n\nThis is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise. Coach team members through complex customer situations, provide actionable feedback, and create clear paths for growth and performance excellence.\n\n - Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion. Partner closely with Customer Success Managers and Account Executives to ensure coordinated account strategies that deepen engagement and demonstrate measurable value.\n\n - Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement. Ensure consistent, high-quality delivery of workshops, trainings, and hands-on agent building sessions that help legal professionals integrate Harvey deeply into their workflows across practice areas and geographies.\n\n - Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders. Step into critical moments to unblock adoption challenges and reinforce Harvey’s value proposition.\n\n - Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base. Establish clear performance metrics tied to adoption, engagement, and customer health. Drive accountability through data-informed decision making.\n\n - Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale. Partner with Legal Enablement and Product to continuously improve materials and approaches.\n\n - Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions. Ensure insights from customer engagements are translated into actionable improvements across teams.\n\n - Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development. Advocate for features and workflows that address real-world legal use cases and improve usability, adoption, and impact.\n\n - Shape Harvey’s customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers. Help define how Harvey communicates value in a post-sales context.\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - 5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.\n\n - 4+ years of direct people-management experience, with a demonstrated track record of building, leading, and developing high-performing teams - including hiring, performance management, and career development of direct reports. Experience managing legal professionals is preferred, but candidates with strong management track records leading non-legal teams will also be considered, provided they bring the legal background described above.\n\n - Strong executive presence, with experience building relationships with senior stakeholders such as law firm partners, general counsel, c-suite/senior innovation team members and legal operations leaders.\n\n - Deep understanding of legal workflows and the challenges faced by modern legal teams.\n\n - Demonstrated success in customer-facing roles (e.g., client advisory, customer success, legal tech, or innovation teams).\n\n - Ability to operate in a fast-paced, ambiguous environment and drive both strategic initiatives and day-to-day execution.\n\n - Strong interest in AI and its potential to transform the legal industry.\n\n - Experience working cross-functionally with Product and Engineering teams is a plus.\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SZ1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"3931a1b7-573d-4bd8-8fed-3fa8132c3201","title":"Staff Software Engineer, Frontend - NYC","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-24T23:33:01.903+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/3931a1b7-573d-4bd8-8fed-3fa8132c3201","applyUrl":"https://jobs.ashbyhq.com/harvey/3931a1b7-573d-4bd8-8fed-3fa8132c3201/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
Scale document ingestion and processing that is growing at 10x every 6 months
Design massive data collection from over 50+ legal jurisdictions
Build government-level security for top governments and firms
Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.
Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.
Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend—to architect intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.
7+ Years of experience (post-BS/MS) in a product focused full-stack software engineering role.
Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
Track record of building fast-growing SaaS products.
Track record of shipping highly intuitive products, strong attention to detail.
Experience building scalable and extensible solutions across the stack that can support multiple product lines.
Strong programming skills and general Computer Science knowledge.
Grit - experience working at early-stage startups is a plus.
$231,000 - $340,000
#LI-PM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.\n\n\n\n\nWHAT YOU'LL DO\n\n - Scale document ingestion and processing that is growing at 10x every 6 months\n\n - Design massive data collection from over 50+ legal jurisdictions\n\n - Build government-level security for top governments and firms\n\n - Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.\n\n - Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.\n\n - Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend—to architect intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ Years of experience (post-BS/MS) in a product focused full-stack software engineering role.\n\n - Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.\n\n - Track record of building fast-growing SaaS products.\n\n - Track record of shipping highly intuitive products, strong attention to detail.\n\n - Experience building scalable and extensible solutions across the stack that can support multiple product lines.\n\n - Strong programming skills and general Computer Science knowledge.\n\n - Grit - experience working at early-stage startups is a plus.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$231,000 - $340,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-PM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"39688e87-ddf1-42bf-ad98-d968faf360a1","title":"Senior Performance Marketing Manager, Paid Search","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-30T20:31:59.932+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/39688e87-ddf1-42bf-ad98-d968faf360a1","applyUrl":"https://jobs.ashbyhq.com/harvey/39688e87-ddf1-42bf-ad98-d968faf360a1/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is transforming how legal professionals work through AI. We're looking for a Senior Performance Marketing Manager, Paid Social to help unlock the next stage of growth across our paid media programs.
You'll own and scale paid social as a key driver of pipeline, revenue, and market awareness—reaching legal decision-makers across law firms and corporate legal departments worldwide.
This role sits at the intersection of strategy and execution. You'll develop audience strategies, launch and optimize full-funnel campaigns, partner closely with creative and content teams, and use data to uncover new growth opportunities. You'll own the roadmap and end-to-end execution while helping shape how paid social contributes to Harvey's broader growth strategy.
We're looking for someone who thrives in fast-paced environments, embraces experimentation, and has a track record of turning paid media investments into measurable business outcomes.
Own and Scale Paid Search Growth
Own Harvey's global paid search strategy across Google Ads and Microsoft Ads, defining the vision for how paid search drives customer acquisition, pipeline, and revenue growth across segments.
Manage end-to-end search performance, including budget allocation, forecasting, pacing, and investment strategy to consistently achieve ambitious pipeline and revenue targets.
Build, launch, and optimize paid search campaigns across global markets, continuously refining campaign structure, bidding strategies, audience targeting, keyword expansion, and messaging to maximize performance and efficiency.
Manage significant paid search budgets, optimizing ROI through sophisticated bid management, search intent analysis, landing page optimization, and conversion rate improvements.
Stay ahead of the evolving search landscape—including AI-powered search experiences, emerging ad products, and platform innovations—to identify new growth opportunities before competitors.
Develop executive-ready performance reports and strategic business reviews, surfacing insights, opportunities, and recommendations that connect paid search investments to measurable business outcomes.
Drive Experimentation and Performance
Design and execute a robust experimentation roadmap across bidding strategies, keyword expansion, ad copy, audience segmentation, landing pages, campaign structure, and emerging Google product betas.
Leverage AI-powered tools to accelerate creative development, automate workflows, uncover insights, and improve campaign optimization at scale.
Continuously optimize performance by analyzing search intent, auction dynamics, competitive trends, user behavior, and platform innovations.
Build scalable testing frameworks, operational playbooks, and optimization processes that enable continuous optimization and long-term growth.
Partner Across the Business
Partner with Web, Design, Content, and PMM to ensure paid search messaging is consistent across channels and tied into integrated, full-funnel campaigns.
Collaborate with Marketing Operations and Data Analytics to strengthen attribution, conversion tracking, offline conversion optimization, reporting infrastructure, and measurement frameworks.
Communicate performance trends, experimentation results, and translate performance data into clear, actional insights and strategic recommendations for cross-functional partners and executive leadership.
7+ years of experience in performance marketing with deep, hands-on expertise in managing Google Ads and Microsoft Ads.
Track record managing large-scale paid search budgets with demonstrated impact on lead generation and pipeline.
Strong analytical capabilities with experience using performance data to drive strategic decisions.
Working knowledge of attribution, conversion tracking, CRM integrations, and marketing measurement frameworks.
Ability to operate both strategically and tactically—you can define the roadmap and execute the details.
Excellent cross-functional communication skills with the ability to translate campaign data into strategic recommendations and align with stakeholders across marketing, sales, and operations.
Preferred Qualifications
Experience with Google Tag Manager, Google Analytics, Conversion APIs, offline conversion tracking, and value-based bidding.
Experience scaling international paid search programs across multiple regions and languages.
Experience marketing to enterprise B2B audiences—ideally within legal technology, AI, SaaS, or professional services—with complex buying cycles.
$136,000 - $204,000 USD
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is transforming how legal professionals work through AI. We're looking for a Senior Performance Marketing Manager, Paid Social to help unlock the next stage of growth across our paid media programs.\n\nYou'll own and scale paid social as a key driver of pipeline, revenue, and market awareness—reaching legal decision-makers across law firms and corporate legal departments worldwide.\n\nThis role sits at the intersection of strategy and execution. You'll develop audience strategies, launch and optimize full-funnel campaigns, partner closely with creative and content teams, and use data to uncover new growth opportunities. You'll own the roadmap and end-to-end execution while helping shape how paid social contributes to Harvey's broader growth strategy.\n\nWe're looking for someone who thrives in fast-paced environments, embraces experimentation, and has a track record of turning paid media investments into measurable business outcomes.\n\n\n\n\nWHAT YOU'LL DO\n\nOwn and Scale Paid Search Growth\n\n - Own Harvey's global paid search strategy across Google Ads and Microsoft Ads, defining the vision for how paid search drives customer acquisition, pipeline, and revenue growth across segments.\n\n - Manage end-to-end search performance, including budget allocation, forecasting, pacing, and investment strategy to consistently achieve ambitious pipeline and revenue targets.\n\n - Build, launch, and optimize paid search campaigns across global markets, continuously refining campaign structure, bidding strategies, audience targeting, keyword expansion, and messaging to maximize performance and efficiency.\n\n - Manage significant paid search budgets, optimizing ROI through sophisticated bid management, search intent analysis, landing page optimization, and conversion rate improvements.\n\n - Stay ahead of the evolving search landscape—including AI-powered search experiences, emerging ad products, and platform innovations—to identify new growth opportunities before competitors.\n\n - Develop executive-ready performance reports and strategic business reviews, surfacing insights, opportunities, and recommendations that connect paid search investments to measurable business outcomes.\n\nDrive Experimentation and Performance\n\n - Design and execute a robust experimentation roadmap across bidding strategies, keyword expansion, ad copy, audience segmentation, landing pages, campaign structure, and emerging Google product betas.\n\n - Leverage AI-powered tools to accelerate creative development, automate workflows, uncover insights, and improve campaign optimization at scale.\n\n - Continuously optimize performance by analyzing search intent, auction dynamics, competitive trends, user behavior, and platform innovations.\n\n - Build scalable testing frameworks, operational playbooks, and optimization processes that enable continuous optimization and long-term growth.\n\nPartner Across the Business\n\n - Partner with Web, Design, Content, and PMM to ensure paid search messaging is consistent across channels and tied into integrated, full-funnel campaigns.\n\n - Collaborate with Marketing Operations and Data Analytics to strengthen attribution, conversion tracking, offline conversion optimization, reporting infrastructure, and measurement frameworks.\n\n - Communicate performance trends, experimentation results, and translate performance data into clear, actional insights and strategic recommendations for cross-functional partners and executive leadership.\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of experience in performance marketing with deep, hands-on expertise in managing Google Ads and Microsoft Ads.\n\n - Track record managing large-scale paid search budgets with demonstrated impact on lead generation and pipeline.\n\n - Strong analytical capabilities with experience using performance data to drive strategic decisions.\n\n - Working knowledge of attribution, conversion tracking, CRM integrations, and marketing measurement frameworks.\n\n - Ability to operate both strategically and tactically—you can define the roadmap and execute the details.\n\n - Excellent cross-functional communication skills with the ability to translate campaign data into strategic recommendations and align with stakeholders across marketing, sales, and operations.\n\nPreferred Qualifications\n\n - Experience with Google Tag Manager, Google Analytics, Conversion APIs, offline conversion tracking, and value-based bidding.\n\n - Experience scaling international paid search programs across multiple regions and languages.\n\n - Experience marketing to enterprise B2B audiences—ideally within legal technology, AI, SaaS, or professional services—with complex buying cycles.\n\n\n\n\nCOMPENSATION\n\n$136,000 - $204,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"3a1b47eb-6a37-408d-8a02-cee1c7f503da","title":"Enterprise Account Executive - Paris","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Paris","secondaryLocations":[],"publishedAt":"2026-05-07T13:13:57.056+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"France"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/3a1b47eb-6a37-408d-8a02-cee1c7f503da","applyUrl":"https://jobs.ashbyhq.com/harvey/3a1b47eb-6a37-408d-8a02-cee1c7f503da/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are seeking an Enterprise Account Executive to lead commercial growth across France. This role is responsible for identifying opportunities, managing complex sales cycles, and building long-term relationships within the legal and professional services sector.
This position will play a key role in expanding Harvey’s presence in the French region, working cross-functionally to deliver tailored solutions to clients.
Deliver against sales targets with a focus on sustainable growth and performance excellence.
Own and grow a portfolio of named enterprise accounts across France, driving full-funnel sales activity from prospecting through to commercial negotiation and onboarding.
Understand client pain points, organisational structure, and buying processes; tailor solutions that align with strategic outcomes.
Lead high-impact product demos and client meetings that clearly articulate Harvey’s business value and technical capabilities.
Collaborate cross-functionally with product, legal, engineering, and GTM to inform roadmap and surface client needs.
Develop deep, long-term relationships with legal, innovation, and executive stakeholders across the region.
Minimum 5 years of experience in enterprise B2B SaaS sales, preferably with exposure to AI, legaltech, or vertical software
Track record of success managing complex sales cycles with multiple stakeholders
Strong communication skills, with the ability to explain technical products to non-technical audiences
Interest in the legal industry and a commitment to enhancing knowledge work through technology
Familiarity with enterprise sales practices in the French region
Self-motivated and results-oriented, with a collaborative approach to working cross-functionally
Location: Paris
Work eligibility: Must have valid French work rights; Harvey does not currently offer visa sponsorship for this role
Be part of building something special as a founding member of our France team
Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are seeking an Enterprise Account Executive to lead commercial growth across France. This role is responsible for identifying opportunities, managing complex sales cycles, and building long-term relationships within the legal and professional services sector.\n\nThis position will play a key role in expanding Harvey’s presence in the French region, working cross-functionally to deliver tailored solutions to clients.\n\n\n\n\nWHAT YOU’LL DO\n\n - Deliver against sales targets with a focus on sustainable growth and performance excellence.\n\n - Own and grow a portfolio of named enterprise accounts across France, driving full-funnel sales activity from prospecting through to commercial negotiation and onboarding.\n\n - Understand client pain points, organisational structure, and buying processes; tailor solutions that align with strategic outcomes.\n\n - Lead high-impact product demos and client meetings that clearly articulate Harvey’s business value and technical capabilities.\n\n - Collaborate cross-functionally with product, legal, engineering, and GTM to inform roadmap and surface client needs.\n\n - Develop deep, long-term relationships with legal, innovation, and executive stakeholders across the region.\n \n \n\n\nWHAT YOU HAVE\n\n - Minimum 5 years of experience in enterprise B2B SaaS sales, preferably with exposure to AI, legaltech, or vertical software\n\n - Track record of success managing complex sales cycles with multiple stakeholders\n\n - Strong communication skills, with the ability to explain technical products to non-technical audiences\n\n - Interest in the legal industry and a commitment to enhancing knowledge work through technology\n\n - Familiarity with enterprise sales practices in the French region\n\n - Self-motivated and results-oriented, with a collaborative approach to working cross-functionally\n\n\n\n\nADDITIONAL INFORMATION FOR POSTINGS\n\n - Location: Paris\n\n - Work eligibility: Must have valid French work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our France team\n\n - Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth\n \n \n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"3adf9734-7339-4b21-b361-96288a9a6224","title":"Sales Development Representative (German Speaking)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dublin","secondaryLocations":[],"publishedAt":"2026-06-09T08:14:04.810+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/3adf9734-7339-4b21-b361-96288a9a6224","applyUrl":"https://jobs.ashbyhq.com/harvey/3adf9734-7339-4b21-b361-96288a9a6224/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Sales Development Representative at Harvey, you will be at the forefront of driving the growth and adoption of our AI solutions across the legal and professional services markets. You will own early-stage pipeline creation across EMEA by engaging law firms, professional services organizations, and in-house legal teams, understanding their unique challenges, and introducing Harvey’s AI platform.
This role combines highly personalized outbound prospecting with thoughtful inbound qualification. Your ability to articulate the value of Harvey's products, paired with curiosity about AI and a rigorous approach to your work, will help us expand our reach and shape the future of knowledge work.
Build revenue pipeline aligned with Harvey’s strategic customer profile using a variety of outbound tools and highly personalized outreach.
Proactively prospect into target accounts across EMEA through email, phone, LinkedIn, and other creative outbound strategies.
Source and qualify new sales opportunities through both outbound prospecting and inbound lead follow-up.
Conduct thoughtful discovery conversations to understand customer workflows and determine strong opportunities for the sales team.
Respond quickly to inbound interest and ensure timely qualification and follow-up.
Partner closely with Account Executives to develop opportunities and support early-stage deal progression.
Provide data-driven insights to inform sales strategies and improve prospecting effectiveness.
Contribute to developing Harvey’s sales playbook and document learnings as we scale the team globally.
Consistently achieve and exceed qualified pipeline and activity targets.
What You Have
1–2+ years of experience in a fast-growing startup, preferably in sales development or project management.
Fluent in written and spoken English and German
Strong executive presence and comfort presenting to sophisticated executive buyers.
Independent, driven, and approach work with rigor and thoughtfulness.
Ability to convey technical concepts to non-technical audiences.
Proficient with Salesforce, Salesloft, and reporting tools.
Collaborative team player able to work across internal functions.
Passionate about Harvey’s mission with a strong understanding of AI applications in knowledge work.
Interest in the legal profession; experience in the legal industry is a plus but not required.
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs a Sales Development Representative at Harvey, you will be at the forefront of driving the growth and adoption of our AI solutions across the legal and professional services markets. You will own early-stage pipeline creation across EMEA by engaging law firms, professional services organizations, and in-house legal teams, understanding their unique challenges, and introducing Harvey’s AI platform.\n\nThis role combines highly personalized outbound prospecting with thoughtful inbound qualification. Your ability to articulate the value of Harvey's products, paired with curiosity about AI and a rigorous approach to your work, will help us expand our reach and shape the future of knowledge work.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build revenue pipeline aligned with Harvey’s strategic customer profile using a variety of outbound tools and highly personalized outreach.\n\n - Proactively prospect into target accounts across EMEA through email, phone, LinkedIn, and other creative outbound strategies.\n\n - Source and qualify new sales opportunities through both outbound prospecting and inbound lead follow-up.\n\n - Conduct thoughtful discovery conversations to understand customer workflows and determine strong opportunities for the sales team.\n\n - Respond quickly to inbound interest and ensure timely qualification and follow-up.\n\n - Partner closely with Account Executives to develop opportunities and support early-stage deal progression.\n\n - Provide data-driven insights to inform sales strategies and improve prospecting effectiveness.\n\n - Contribute to developing Harvey’s sales playbook and document learnings as we scale the team globally.\n\n - Consistently achieve and exceed qualified pipeline and activity targets.\n\n\n\nWhat You Have\n\n - 1–2+ years of experience in a fast-growing startup, preferably in sales development or project management.\n\n - Fluent in written and spoken English and German\n\n - Strong executive presence and comfort presenting to sophisticated executive buyers.\n\n - Independent, driven, and approach work with rigor and thoughtfulness.\n\n - Ability to convey technical concepts to non-technical audiences.\n\n - Proficient with Salesforce, Salesloft, and reporting tools.\n\n - Collaborative team player able to work across internal functions.\n\n - Passionate about Harvey’s mission with a strong understanding of AI applications in knowledge work.\n\n - Interest in the legal profession; experience in the legal industry is a plus but not required.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KS2\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"3c68bfae-085f-4a23-b5dd-d071ab1ea505","title":"Senior Technical Recruiter","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-03-23T04:44:43.804+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/3c68bfae-085f-4a23-b5dd-d071ab1ea505","applyUrl":"https://jobs.ashbyhq.com/harvey/3c68bfae-085f-4a23-b5dd-d071ab1ea505/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.
Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices
Build and nurture a strong pipeline of technical talent to support both current hiring and future growth
Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies
Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process
Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene
Mentor and support other team members to elevate overall recruiting performance and execution
Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines
Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals
7+ years of full-cycle technical recruiting experience at a fast-paced environment
Proven track record building strong technical teams in a high growth company
Can develop relationships with hiring partners and become a trusted advisor
Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes
You possess low ego and are willing to roll up your sleeves to accomplish our collective goals
Help mentor other teammates by leading by example and providing guidance
Understand the importance of data and metrics to influence recruiting strategies
The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent
150,000- 175,000 USD
#LI-FC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices\n\n - Build and nurture a strong pipeline of technical talent to support both current hiring and future growth\n\n - Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies\n\n - Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process\n\n - Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene\n\n - Mentor and support other team members to elevate overall recruiting performance and execution\n\n - Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines\n\n - Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of full-cycle technical recruiting experience at a fast-paced environment\n\n - Proven track record building strong technical teams in a high growth company\n\n - Can develop relationships with hiring partners and become a trusted advisor\n\n - Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes\n\n - You possess low ego and are willing to roll up your sleeves to accomplish our collective goals\n\n - Help mentor other teammates by leading by example and providing guidance\n\n - Understand the importance of data and metrics to influence recruiting strategies\n\n - The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent\n\n\n\n\nCOMPENSATION RANGE\n\n150,000- 175,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-FC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"3e12bb8e-1647-40b4-9447-2dea4a5b3e25","title":"Legal Engineering Manager (Law Firm, Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-16T20:21:03.939+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/3e12bb8e-1647-40b4-9447-2dea4a5b3e25","applyUrl":"https://jobs.ashbyhq.com/harvey/3e12bb8e-1647-40b4-9447-2dea4a5b3e25/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate law background who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve corporate, transactional, and commercial legal workflows.
Build trusted relationships with senior stakeholders, including corporate partners, transactional attorneys, General Counsel, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance at a leading law firm.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of corporate and transactional legal workflows, including M&A, commercial contracting, corporate governance, financing transactions, and due diligence.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across law firms, legal departments, and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate law background who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve corporate, transactional, and commercial legal workflows.\n\n - Build trusted relationships with senior stakeholders, including corporate partners, transactional attorneys, General Counsel, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance at a leading law firm.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of corporate and transactional legal workflows, including M&A, commercial contracting, corporate governance, financing transactions, and due diligence.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across law firms, legal departments, and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LE1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"3ea5e27b-0efc-4338-9bf0-292dd49736ab","title":"Manager, Sales Development","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-04-15T20:45:58.965+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/3ea5e27b-0efc-4338-9bf0-292dd49736ab","applyUrl":"https://jobs.ashbyhq.com/harvey/3ea5e27b-0efc-4338-9bf0-292dd49736ab/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is looking for a driven, strategic, and entrepreneurial Sales Development Manager to lead and scale a team of SDR team in New York. This person will be responsible for building a high-performing team that generates pipeline across leading law firms, professional services organizations, and in-house legal teams.
You will own hiring, onboarding, coaching, and performance management while partnering closely with Sales, Marketing, and RevOps to build a scalable pipeline generation engine. You'll also help shape Harvey's go-to-market strategy by refining targeting, messaging, and outbound programs that resonate with the North American legal market.
If you're excited by the idea of building teams, developing talent, and driving impact at a fast-growing AI company transforming legal work, we'd love to meet you.
Own pipeline performance: Drive the SDR team's contribution to pipeline generation across inbound and outbound channels, ensuring strong alignment with sales targets.
Build and scale the team: Hire, onboard, and develop a high-performing SDR team, helping establish the structure, operating cadence, and performance standards for the New York market.
Coach and develop SDRs: Deliver hands-on coaching through regular 1:1s, call reviews, and deal strategy sessions to accelerate rep development and performance.
Design onboarding and enablement: Partner with GTM enablement to create onboarding and ongoing training programs that ramp SDRs quickly and build strong product, industry, and prospecting expertise.
Partner cross-functionally: Collaborate closely with Sales, Marketing, and RevOps to improve lead routing, campaign effectiveness, and pipeline conversion.
Refine targeting and messaging: Continuously test and improve outbound strategies, messaging, and account targeting based on ICP fit and performance insights.
Leverage data and tools: Use platforms such as Salesforce, Salesloft, LinkedIn Sales Navigator, Gong, and ZoomInfo to track team performance and optimize workflows.
Build a strong team culture: Foster a high-performance culture grounded in ownership, learning, and collaboration.
4+ years of experience in SaaS sales or business development, with at least 1–2 years of direct SDR or BDR leadership experience.
Proven success in building and managing pipeline-generating teams in a high-growth, outbound-focused environment.
Deep understanding of modern sales development tools (e.g., Salesforce, Salesloft, LinkedIn Sales Navigator, Gong).
A data-driven mindset with the ability to analyze team performance, uncover insights, and iterate quickly.
Experience building SDR processes from scratch—comfortable in ambiguity and excited to be the architect of something new.
A coaching-first leadership style: you invest in people, celebrate wins, and hold high standards with care.
Excellent communication skills and executive presence—both internally and externally.
Passion for AI, innovation, and the transformation of knowledge work—especially in professional services and legal.
Ability to influence tech stack decisions—develop recommendations and drive implementation.
Prior experience selling into legal or professional services firms is a plus but not required.
$195,400-$260,000 80/20 OTE
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is looking for a driven, strategic, and entrepreneurial Sales Development Manager to lead and scale a team of SDR team in New York. This person will be responsible for building a high-performing team that generates pipeline across leading law firms, professional services organizations, and in-house legal teams.\n\nYou will own hiring, onboarding, coaching, and performance management while partnering closely with Sales, Marketing, and RevOps to build a scalable pipeline generation engine. You'll also help shape Harvey's go-to-market strategy by refining targeting, messaging, and outbound programs that resonate with the North American legal market.\n\nIf you're excited by the idea of building teams, developing talent, and driving impact at a fast-growing AI company transforming legal work, we'd love to meet you.\n\n\n\n\nWHAT YOU'LL DO\n\n\n\n\n - Own pipeline performance: Drive the SDR team's contribution to pipeline generation across inbound and outbound channels, ensuring strong alignment with sales targets.\n\n - Build and scale the team: Hire, onboard, and develop a high-performing SDR team, helping establish the structure, operating cadence, and performance standards for the New York market.\n\n - Coach and develop SDRs: Deliver hands-on coaching through regular 1:1s, call reviews, and deal strategy sessions to accelerate rep development and performance.\n\n - Design onboarding and enablement: Partner with GTM enablement to create onboarding and ongoing training programs that ramp SDRs quickly and build strong product, industry, and prospecting expertise.\n\n - Partner cross-functionally: Collaborate closely with Sales, Marketing, and RevOps to improve lead routing, campaign effectiveness, and pipeline conversion.\n\n - Refine targeting and messaging: Continuously test and improve outbound strategies, messaging, and account targeting based on ICP fit and performance insights.\n\n - Leverage data and tools: Use platforms such as Salesforce, Salesloft, LinkedIn Sales Navigator, Gong, and ZoomInfo to track team performance and optimize workflows.\n\n - Build a strong team culture: Foster a high-performance culture grounded in ownership, learning, and collaboration.\n\n\n\n\nWHAT YOU HAVE\n\n - 4+ years of experience in SaaS sales or business development, with at least 1–2 years of direct SDR or BDR leadership experience.\n\n - Proven success in building and managing pipeline-generating teams in a high-growth, outbound-focused environment.\n\n - Deep understanding of modern sales development tools (e.g., Salesforce, Salesloft, LinkedIn Sales Navigator, Gong).\n\n - A data-driven mindset with the ability to analyze team performance, uncover insights, and iterate quickly.\n\n - Experience building SDR processes from scratch—comfortable in ambiguity and excited to be the architect of something new.\n\n - A coaching-first leadership style: you invest in people, celebrate wins, and hold high standards with care.\n\n - Excellent communication skills and executive presence—both internally and externally.\n\n - Passion for AI, innovation, and the transformation of knowledge work—especially in professional services and legal.\n\n - Ability to influence tech stack decisions—develop recommendations and drive implementation.\n\n - Prior experience selling into legal or professional services firms is a plus but not required.\n\n\n\n\nCOMPENSATION\n\n$195,400-$260,000 80/20 OTE\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-JL1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"3eb1e467-3537-403d-ac6b-dc2c371e8b2d","title":"Recruiting Operations Manager","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-22T14:57:16.811+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/3eb1e467-3537-403d-ac6b-dc2c371e8b2d","applyUrl":"https://jobs.ashbyhq.com/harvey/3eb1e467-3537-403d-ac6b-dc2c371e8b2d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.
Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.
5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.
$131,300 - $196,900 USD
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.\n\n - Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.\n\n - Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.\n\n - Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.\n\n - Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.\n\n - Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.\n\n - Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.\n\n - Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.\n\n - Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.\n\n - Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.\n\n - Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$131,300 - $196,900 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"3f20c5ff-8e1f-4931-85a6-d50a079b8e65","title":"Mid Market Sales Manager","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-04-30T12:00:57.096+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/3f20c5ff-8e1f-4931-85a6-d50a079b8e65","applyUrl":"https://jobs.ashbyhq.com/harvey/3f20c5ff-8e1f-4931-85a6-d50a079b8e65/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Sales Manager at Harvey, you will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within mid sized and boutique law firms and in house legal teams. You’ll be responsible for the team’s delivery on ambitious sales targets and rolling up your sleeves to work directly with prospective Harvey customers. You’ll help refine the operational foundations of our rapidly growing Mid Market organization by developing playbooks, best practices, and a best-in-class sales toolkit. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have superb core sales skills, experience scaling high-velocity teams and mentoring colleagues, outstanding communication skills, and an affinity for understanding customer needs.
Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals.
Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.
Proactively assist with recruiting and hiring new team members.
Coach and develop Mid Market account executives to promote career growth
Refine our sales playbook to enable all sellers to better deliver consultative sales engagements at high velocity
Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.
7+ years of tech sales experience 2+ years of people management experience training and coaching a high-performance sales team.
Experience operating in an early stage, high-growth environment.
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
$320,000-340,000 OTE (50/50 split)
#LI-AB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Sales Manager at Harvey, you will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within mid sized and boutique law firms and in house legal teams. You’ll be responsible for the team’s delivery on ambitious sales targets and rolling up your sleeves to work directly with prospective Harvey customers. You’ll help refine the operational foundations of our rapidly growing Mid Market organization by developing playbooks, best practices, and a best-in-class sales toolkit. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have superb core sales skills, experience scaling high-velocity teams and mentoring colleagues, outstanding communication skills, and an affinity for understanding customer needs.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals.\n\n - Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.\n\n - Proactively assist with recruiting and hiring new team members.\n\n - Coach and develop Mid Market account executives to promote career growth\n\n - Refine our sales playbook to enable all sellers to better deliver consultative sales engagements at high velocity\n\n - Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of tech sales experience 2+ years of people management experience training and coaching a high-performance sales team.\n\n - Experience operating in an early stage, high-growth environment.\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\n\nCOMPENSATION\n\n$320,000-340,000 OTE (50/50 split)\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-AB1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"3f8c844d-8b09-4f4b-8de1-4628be99d4ce","title":"SEO/GEO Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-30T18:41:26.128+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/3f8c844d-8b09-4f4b-8de1-4628be99d4ce","applyUrl":"https://jobs.ashbyhq.com/harvey/3f8c844d-8b09-4f4b-8de1-4628be99d4ce/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We're hiring our first dedicated SEO / GEO Lead. You will own Harvey's visibility across both traditional search (Google, Bing) and the fast-growing AI answer layer: ChatGPT, Perplexity, Google AI Overviews, AI Mode, Claude, and emerging agentic interfaces.
This is a high-ownership individual-contributor role with a clear path to building a team. You'll define the roadmap, set the standards, and execute - partnering closely with content, product marketing, web, engineering, and data to make Harvey the authoritative answer wherever our buyers are looking.
The person who succeeds here is not an SEO purist and not an GEO theorist - they're someone who understands that both disciplines are now inseparable, and who can build the infrastructure and content strategy that wins in both worlds.
Own Harvey's Organic Search Strategy
Define and execute the SEO strategy and roadmap across harvey.ai and all Harvey web properties, balancing quick wins with compounding investments.
Build and maintain an SEO playbook: processes, templates, and guardrails, that scales content production without sacrificing quality or search integrity.
Own the content calendar for SEO-driven pieces in partnership with content, PMM, engineers, spanning buyer journey stages from awareness to purchase.
Develop and own Harvey's AEO / GEO strategy: ensure Harvey is consistently cited, referenced, and surfaced when our buyers query AI answer engines.
Implement entity consistency across all Harvey web properties and optimize content for extractability.
Partner with thought leadership to grow Harvey's LLM citation footprint with earned mentions.
Build a monitoring infrastructure to track Harvey's presence and accuracy in AI-generated answers across major platforms.
Partner with engineering on web infrastructure decisions that affect crawlability and indexing
Establish SEO observability: automated alerting for ranking drops, crawl anomalies, indexing failures, and Core Web Vitals regressions.
Analytics, Measurement & Experimentation
Build and own analytics that track organic performance: from keyword rankings and impressions to pipeline attribution.
Design and run controlled SEO and CRO experiments with statistical rigor; translate results into recommendations and report findings to leadership.
Develop a measurement framework for AEO.
Connect organic performance to revenue outcomes: pipeline, demo requests, trial signups, and attributed ARR.
Cross-Functional Leadership
Collaborate with engineering on infrastructure and platform decisions that affect search performance.
Partner with content, PMM, and design to embed SEO and AEO best practices into the content creation workflow from the start.
Present SEO/AEO strategy, roadmap, and performance to marketing leadership and company stakeholders
Proactively identify and scope opportunities to grow the function
Required
8+ years of hands-on SEO experience, with demonstrable and measurable results.
Recent, dedicated focus on AEO / GEO: you have built a program or owned a meaningful AEO workstream.
B2B SaaS background required: you understand enterprise buyer journeys, long sales cycles, and how to map content to pipeline, not just traffic.
Deep technical SEO fluency.
Proficiency with core SEO/GEO tools.
Familiarity with experimentation platforms (Statsig, Optimizely, or similar) and a working understanding of A/B test design and statistical significance.
Experience with international SEO and hreflang implementation (Harvey operates globally).
Data-driven mindset with the ability to turn analytics into prioritized action
Strong cross-functional communication
High agency and growth mindset
$196,000 - $294,000 USD
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe're hiring our first dedicated SEO / GEO Lead. You will own Harvey's visibility across both traditional search (Google, Bing) and the fast-growing AI answer layer: ChatGPT, Perplexity, Google AI Overviews, AI Mode, Claude, and emerging agentic interfaces.\n\nThis is a high-ownership individual-contributor role with a clear path to building a team. You'll define the roadmap, set the standards, and execute - partnering closely with content, product marketing, web, engineering, and data to make Harvey the authoritative answer wherever our buyers are looking.\n\nThe person who succeeds here is not an SEO purist and not an GEO theorist - they're someone who understands that both disciplines are now inseparable, and who can build the infrastructure and content strategy that wins in both worlds.\n\n\n\n\nWHAT YOU'LL DO\n\nOwn Harvey's Organic Search Strategy\n\n - Define and execute the SEO strategy and roadmap across harvey.ai http://harvey.ai and all Harvey web properties, balancing quick wins with compounding investments.\n\n - Build and maintain an SEO playbook: processes, templates, and guardrails, that scales content production without sacrificing quality or search integrity.\n\n - Own the content calendar for SEO-driven pieces in partnership with content, PMM, engineers, spanning buyer journey stages from awareness to purchase.\n\n - Develop and own Harvey's AEO / GEO strategy: ensure Harvey is consistently cited, referenced, and surfaced when our buyers query AI answer engines.\n\n - Implement entity consistency across all Harvey web properties and optimize content for extractability.\n\n - Partner with thought leadership to grow Harvey's LLM citation footprint with earned mentions.\n\n - Build a monitoring infrastructure to track Harvey's presence and accuracy in AI-generated answers across major platforms.\n\n - Partner with engineering on web infrastructure decisions that affect crawlability and indexing\n\n - Establish SEO observability: automated alerting for ranking drops, crawl anomalies, indexing failures, and Core Web Vitals regressions.\n\nAnalytics, Measurement & Experimentation\n\n - Build and own analytics that track organic performance: from keyword rankings and impressions to pipeline attribution.\n\n - Design and run controlled SEO and CRO experiments with statistical rigor; translate results into recommendations and report findings to leadership.\n\n - Develop a measurement framework for AEO.\n\n - Connect organic performance to revenue outcomes: pipeline, demo requests, trial signups, and attributed ARR.\n\nCross-Functional Leadership\n\n - Collaborate with engineering on infrastructure and platform decisions that affect search performance.\n\n - Partner with content, PMM, and design to embed SEO and AEO best practices into the content creation workflow from the start.\n\n - Present SEO/AEO strategy, roadmap, and performance to marketing leadership and company stakeholders\n\n - Proactively identify and scope opportunities to grow the function\n\n\n\n\nWHAT YOU HAVE\n\nRequired\n\n - 8+ years of hands-on SEO experience, with demonstrable and measurable results.\n\n - Recent, dedicated focus on AEO / GEO: you have built a program or owned a meaningful AEO workstream.\n\n - B2B SaaS background required: you understand enterprise buyer journeys, long sales cycles, and how to map content to pipeline, not just traffic.\n\n - Deep technical SEO fluency.\n\n - Proficiency with core SEO/GEO tools.\n\n - Familiarity with experimentation platforms (Statsig, Optimizely, or similar) and a working understanding of A/B test design and statistical significance.\n\n - Experience with international SEO and hreflang implementation (Harvey operates globally).\n\n - Data-driven mindset with the ability to turn analytics into prioritized action\n\n - Strong cross-functional communication\n\n - High agency and growth mindset\n\n\n\n\nCOMPENSATION\n\n$196,000 - $294,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"40239019-ff5f-40eb-bace-15370134d647","title":"Physical Security Technology Lead","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-26T00:17:29.675+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/40239019-ff5f-40eb-bace-15370134d647","applyUrl":"https://jobs.ashbyhq.com/harvey/40239019-ff5f-40eb-bace-15370134d647/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We're looking for an experienced Physical Security Technology Lead to join a growing global physical security team who will play a critical role in keeping our Harvey Associates safe and secure.
You'll work directly with cross-functional teams to support physical security systems installations and maintenance globally.
Ideal candidates are passionate about security technology and infrastructure, project management, customer service, and building a team.
This position is based in San Francisco but may require domestic and international travel.
Reporting directly to the Head of Physical Security, develop, procure, and maintain all aspects of Harvey physical security systems and technology (hardware and software) that support Harvey's physical security infrastructure.
Obtain physical security requirements that are unique to the business unit, operations, and facility, as well as any regulatory requirements, and incorporate those requirements into the security system design.
Display an understanding of industry-wide physical security best practices relative to systems planning and design, codes, architectural measures, and operational guidelines.
Understand and communicate the security scope of work and how it relates to the overall project, developing, maintaining, and disseminating appropriate planning documents including project plans, scope documents, SOWs, schedules, and costing.
Communicate concepts, design recommendations, and project overviews to end users and security vendors during the planning and schematic phases of work.
Review project drawings and specifications and coordinate revisions and modifications as required.
Escalate issues, including equipment delays and response times, to the appropriate department, individual, or provider, including management personnel.
Minimum 2-3 years of security systems engineering, administration, and project management experience in a fast-paced service organization.
Prior experience in the physical security or other service-related industry, law enforcement, and-or military is highly desired.
Experience managing multiple security vendors.
Must be highly proficient and fully functional in Microsoft Office, Google applications, and office management technology.
Outstanding verbal and written communication skills.
Experience installing and operating Avigilon security systems.
Security systems integrator certification in Avigilon or OpenPath.
Experience using computer-aided drafting systems to prepare or revise engineering drawings.
Proficiency in AI tools like Glean, Claude, and Gemini.
High school diploma or equivalent experience, with a minimum two-year degree or professional certification highly desired.
Bachelor's degree in Engineering preferred.
$135,200 - $202,800 USD
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe're looking for an experienced Physical Security Technology Lead to join a growing global physical security team who will play a critical role in keeping our Harvey Associates safe and secure.\n\nYou'll work directly with cross-functional teams to support physical security systems installations and maintenance globally.\n\nIdeal candidates are passionate about security technology and infrastructure, project management, customer service, and building a team.\n\nThis position is based in San Francisco but may require domestic and international travel.\n\n\n\n\nWHAT YOU'LL DO\n\n - Reporting directly to the Head of Physical Security, develop, procure, and maintain all aspects of Harvey physical security systems and technology (hardware and software) that support Harvey's physical security infrastructure.\n\n - Obtain physical security requirements that are unique to the business unit, operations, and facility, as well as any regulatory requirements, and incorporate those requirements into the security system design.\n\n - Display an understanding of industry-wide physical security best practices relative to systems planning and design, codes, architectural measures, and operational guidelines.\n\n - Understand and communicate the security scope of work and how it relates to the overall project, developing, maintaining, and disseminating appropriate planning documents including project plans, scope documents, SOWs, schedules, and costing.\n\n - Communicate concepts, design recommendations, and project overviews to end users and security vendors during the planning and schematic phases of work.\n\n - Review project drawings and specifications and coordinate revisions and modifications as required.\n\n - Escalate issues, including equipment delays and response times, to the appropriate department, individual, or provider, including management personnel.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Minimum 2-3 years of security systems engineering, administration, and project management experience in a fast-paced service organization.\n\n - Prior experience in the physical security or other service-related industry, law enforcement, and-or military is highly desired.\n\n - Experience managing multiple security vendors.\n\n - Must be highly proficient and fully functional in Microsoft Office, Google applications, and office management technology.\n\n - Outstanding verbal and written communication skills.\n\n\n\n\nBONUS POINTS:\n\n - Experience installing and operating Avigilon security systems.\n\n - Security systems integrator certification in Avigilon or OpenPath.\n\n - Experience using computer-aided drafting systems to prepare or revise engineering drawings.\n\n - Proficiency in AI tools like Glean, Claude, and Gemini.\n\n - High school diploma or equivalent experience, with a minimum two-year degree or professional certification highly desired.\n\n - Bachelor's degree in Engineering preferred.\n\n\n\n\nCOMPENSATION\n\n$135,200 - $202,800 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-DB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"40bd3bfc-f608-4653-88b5-3fbbdc0d2381","title":"Senior Commercial Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-30T19:49:30.394+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/40bd3bfc-f608-4653-88b5-3fbbdc0d2381","applyUrl":"https://jobs.ashbyhq.com/harvey/40bd3bfc-f608-4653-88b5-3fbbdc0d2381/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for an experienced lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.
More specifically, you will:
Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements
Provide training and develop resources in support of our sales and other cross-functional teams
We are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!
This role has flexibility to either be based in New York, N.Y.; San Francisco, CA; Chicago, IL; or Dallas, TX on a hybrid work model of 3 days per week in the office, or fully remote if based in another location within the US.
A law degree from an accredited law school
Admitted to practice law and in good standing in at least one jurisdiction and able to practice in Illinois
10+ years of law firm and/or in-house experience
Transactional background, including strong experience with complex SaaS, technology, and/or IP licensing and commercial agreements
Ability to think creatively, function independently and work proactively in a fast-paced environment
Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude
Ninja-like project management skills
Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.
$210,000-$265,000
#LI-ML3
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nWe are looking for an experienced lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.\n\n\n\n\n\nWHAT YOU'LL DO\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements\n\n - Provide training and develop resources in support of our sales and other cross-functional teams\n\nWe are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!\n\nThis role has flexibility to either be based in New York, N.Y.; San Francisco, CA; Chicago, IL; or Dallas, TX on a hybrid work model of 3 days per week in the office, or fully remote if based in another location within the US.\n\n\n\n\nWHAT YOU HAVE\n\n - A law degree from an accredited law school\n\n - Admitted to practice law and in good standing in at least one jurisdiction and able to practice in Illinois\n\n - 10+ years of law firm and/or in-house experience\n\n - Transactional background, including strong experience with complex SaaS, technology, and/or IP licensing and commercial agreements\n\n - Ability to think creatively, function independently and work proactively in a fast-paced environment\n\n - Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude\n\n - Ninja-like project management skills\n\n - Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.\n\n\n\n\nCOMPENSATION\n\n$210,000-$265,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML3\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"4221e6ce-fb4f-4f20-a615-aa1b85d2ef3c","title":"Staff Product Manager, Legal Operations Platform","department":"Product","team":"Product","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-07-02T23:46:10.278+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/4221e6ce-fb4f-4f20-a615-aa1b85d2ef3c","applyUrl":"https://jobs.ashbyhq.com/harvey/4221e6ce-fb4f-4f20-a615-aa1b85d2ef3c/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is building the platform that defines how legal and professional services teams work with AI. As our product matures and adoption scales, our ecosystem — integrations, APIs, data partnerships, and third-party extensibility — is becoming a core growth lever and strategic differentiator.
We’re looking for a senior product leader who will own and drive the 0 to 1 strategy for Harvey’s legal operations platform – the feature set that is quickly becoming the premier admin experience for in-house legal teams, giving General Counsel and legal operations leaders visibility and control over how their department engages, governs, and evaluates the outside firms and vendors it relies on. This person joins the Product team, whose mission is to transform how legal professionals interact with AI to deliver faster, higher-quality outcomes at scale. The role directly enables Harvey’s enterprise expansion by giving large legal departments the operational tooling they need to adopt Harvey with confidence – a critical unlock for procurement-led and compliance-driven buyers. It sits on one of Harvey’s highest-impact roadmaps, with a level of ambition that has generated real excitement across the legal industry, from in-house teams to the outside firms they work with. They will partner with engineering, design, go-to-market, and customer success to define the roadmap and shipping cadence for one of Harvey’s fastest-growing product surfaces. It is a rare opportunity to define from first principles how AI-native software reshapes a decades-old legal operations workflow.
This is a highly strategic role at the intersection of platform, product, and partnerships. You’ll work closely with engineering, design, partnerships, and GTM teams to build capabilities that are not just functional, but transformative – making Harvey the system of intelligence for professional work.
Define and own the product roadmap for Harvey’s legal operations platform – from how legal departments configure and govern their relationships with outside firms and vendors to performance visibility and compliance – ensuring it aligns with Harvey’s enterprise strategy.
Drive end-to-end execution of features from discovery through launch, working closely with engineering to ship on a fast cadence while maintaining a high quality bar.
Partner with enterprise customers and customer success to deeply understand how legal departments manage their relationships with outside firms and vendors today, translating those insights into product requirements that unlock adoption at scale.
Collaborate cross-functionally with go-to-market, partnerships, and legal engineering to ensure these features are positioned and enabled effectively for sales and deployment.
Establish success metrics and feedback loops that quantify the value the platform delivers to customers, using data to continuously prioritize and iterate.
7+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.
Proven track record of owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.
Strong technical acumen with the ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.
Experience building products that handle sensitive data with robust security, compliance, and access control requirements.
Excellent communication skills with the ability to influence stakeholders at various levels, from engineers to executives.
Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.
Strong product sense and attention to detail-ability to think through both high-level strategy and nitty-gritty implementation details.
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is building the platform that defines how legal and professional services teams work with AI. As our product matures and adoption scales, our ecosystem — integrations, APIs, data partnerships, and third-party extensibility — is becoming a core growth lever and strategic differentiator.\n\nWe’re looking for a senior product leader who will own and drive the 0 to 1 strategy for Harvey’s legal operations platform – the feature set that is quickly becoming the premier admin experience for in-house legal teams, giving General Counsel and legal operations leaders visibility and control over how their department engages, governs, and evaluates the outside firms and vendors it relies on. This person joins the Product team, whose mission is to transform how legal professionals interact with AI to deliver faster, higher-quality outcomes at scale. The role directly enables Harvey’s enterprise expansion by giving large legal departments the operational tooling they need to adopt Harvey with confidence – a critical unlock for procurement-led and compliance-driven buyers. It sits on one of Harvey’s highest-impact roadmaps, with a level of ambition that has generated real excitement across the legal industry, from in-house teams to the outside firms they work with. They will partner with engineering, design, go-to-market, and customer success to define the roadmap and shipping cadence for one of Harvey’s fastest-growing product surfaces. It is a rare opportunity to define from first principles how AI-native software reshapes a decades-old legal operations workflow.\n\nThis is a highly strategic role at the intersection of platform, product, and partnerships. You’ll work closely with engineering, design, partnerships, and GTM teams to build capabilities that are not just functional, but transformative – making Harvey the system of intelligence for professional work.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Define and own the product roadmap for Harvey’s legal operations platform – from how legal departments configure and govern their relationships with outside firms and vendors to performance visibility and compliance – ensuring it aligns with Harvey’s enterprise strategy.\n\n - Drive end-to-end execution of features from discovery through launch, working closely with engineering to ship on a fast cadence while maintaining a high quality bar.\n\n - Partner with enterprise customers and customer success to deeply understand how legal departments manage their relationships with outside firms and vendors today, translating those insights into product requirements that unlock adoption at scale.\n\n - Collaborate cross-functionally with go-to-market, partnerships, and legal engineering to ensure these features are positioned and enabled effectively for sales and deployment.\n\n - Establish success metrics and feedback loops that quantify the value the platform delivers to customers, using data to continuously prioritize and iterate.\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.\n\n - Proven track record of owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.\n\n - Strong technical acumen with the ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.\n\n - Experience building products that handle sensitive data with robust security, compliance, and access control requirements.\n\n - Excellent communication skills with the ability to influence stakeholders at various levels, from engineers to executives.\n\n - Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.\n\n - Strong product sense and attention to detail-ability to think through both high-level strategy and nitty-gritty implementation details.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"42f38d0c-b931-4edb-b988-a6c6e89f7701","title":"Senior Privacy and AI Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-21T19:33:23.596+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/42f38d0c-b931-4edb-b988-a6c6e89f7701","applyUrl":"https://jobs.ashbyhq.com/harvey/42f38d0c-b931-4edb-b988-a6c6e89f7701/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s in‑house legal team is a global group of lawyers and legal professionals operating across multiple disciplines. As we continue to expand, we are looking for a privacy lawyer to join our growing legal team. You will play a key role, working directly with our Head of Privacy, in maintaining and promoting a culture of privacy and security within the organization. In this role you will collaborate closely with legal colleagues in the commercial team and our sales/ Go-To-Market team, advise the engineering and product teams to ensure that our business practices adhere to privacy laws and regulations globally, and partner closely with the security function to safeguard and maintain the integrity of our data.
Assist in drafting, reviewing, and negotiating Data Processing Agreements with our customers, subprocessors, service providers, and third-parties.
Help develop, maintain, and scale global privacy programs. This includes preparing Data Protection Impact Assessments to identify and mitigate privacy risks and Records of Processing in accordance with regulatory requirements.
Work cross functionally with talented product and engineering teams in evaluating the impact of privacy and data protection laws and regulatory guidance on exciting product developments.
Monitor and respond to changes in privacy laws and regulations, including AI regulations.
Support implementation and ongoing compliance with AI-specific regulation, including the CCPA governance framework, and related guidance.
Assist in classification of AI systems, assessment of risk obligations, and development of internal AI governance controls, documentation, and processes.
Partner with legal, product, and compliance stakeholders on AI principles such as transparency, accountability, and human-oversight.
Qualified lawyer with 8+ years of post-qualification experience in privacy and data protection
Proven expertise in U.S. and E.U. data protection law, with familiarity across global compliance frameworks
Excellent drafting and negotiation skills, with the confidence to represent Harvey on matters relating to data privacy, AI, and security
Strong interpersonal skills, with the ability to collaborate effectively across legal and business teams
Highly responsive and detail-oriented, with the ability to balance strategic thinking and hands-on execution
$210,000 - $265,000
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s in‑house legal team is a global group of lawyers and legal professionals operating across multiple disciplines. As we continue to expand, we are looking for a privacy lawyer to join our growing legal team. You will play a key role, working directly with our Head of Privacy, in maintaining and promoting a culture of privacy and security within the organization. In this role you will collaborate closely with legal colleagues in the commercial team and our sales/ Go-To-Market team, advise the engineering and product teams to ensure that our business practices adhere to privacy laws and regulations globally, and partner closely with the security function to safeguard and maintain the integrity of our data.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Assist in drafting, reviewing, and negotiating Data Processing Agreements with our customers, subprocessors, service providers, and third-parties.\n\n - Help develop, maintain, and scale global privacy programs. This includes preparing Data Protection Impact Assessments to identify and mitigate privacy risks and Records of Processing in accordance with regulatory requirements.\n\n - Work cross functionally with talented product and engineering teams in evaluating the impact of privacy and data protection laws and regulatory guidance on exciting product developments.\n\n - Monitor and respond to changes in privacy laws and regulations, including AI regulations.\n\n - Support implementation and ongoing compliance with AI-specific regulation, including the CCPA governance framework, and related guidance.\n\n - Assist in classification of AI systems, assessment of risk obligations, and development of internal AI governance controls, documentation, and processes.\n\n - Partner with legal, product, and compliance stakeholders on AI principles such as transparency, accountability, and human-oversight.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 8+ years of post-qualification experience in privacy and data protection\n\n - Proven expertise in U.S. and E.U. data protection law, with familiarity across global compliance frameworks\n\n - Excellent drafting and negotiation skills, with the confidence to represent Harvey on matters relating to data privacy, AI, and security\n\n - Strong interpersonal skills, with the ability to collaborate effectively across legal and business teams\n\n - Highly responsive and detail-oriented, with the ability to balance strategic thinking and hands-on execution\n\n\n\n\nCOMPENSATION\n\n$210,000 - $265,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"430a45ad-f66d-48cc-aa75-da657aeb827f","title":"GTM Enablement Manager - EMEA","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-06-29T09:18:08.320+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/430a45ad-f66d-48cc-aa75-da657aeb827f","applyUrl":"https://jobs.ashbyhq.com/harvey/430a45ad-f66d-48cc-aa75-da657aeb827f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are hiring a GTM Enablement Manager to support our EMEA region as our first dedicated enablement hire on the ground. This is a net new role sitting within the broader global GTM Enablement team. Reporting to the GTM Enablement Lead, this person will support the enablement function regionally — including onboarding and training for EMEA reps, localizing content for the region, driving regional GTM programs, and managing stakeholder and field communications. The ideal candidate will work closely with NAMER-based enablement partners to ensure global consistency and contribute to global rollouts. They must be highly collaborative, comfortable working across time zones, and able to operate with autonomy while staying tightly aligned with the global team.
Training & Support: Lead local onboarding sessions and create essential training materials that empower EMEA GTM teams with knowledge and skills.
Content Localization: Partner with global enablement and internal teams to adapt and localize GTM collateral and enablement resources for the EMEA market.
Regional GTM Programs: Drive regional enablement programs and field communications that support EMEA revenue goals and rep effectiveness.
Global Collaboration: Work cross-functionally with NAMER-based enablement partners to ensure consistency across global rollouts and integrate product knowledge and sales methodologies (e.g., MEDDPICC) into training.
Foundational Enablement: Develop and centralize enablement content, tools, and resources for the EMEA GTM org.
6-8 years of experience in related fields, with at least 4 years in enablement or training roles, or customer facing work. Preferable to sales backgrounds.
Strong communication and facilitation skills, with an adaptable, collaborative approach.
Experience with training design, curriculum creation, and a \"roll up your sleeves\" mentality.
Familiarity with GTM functions (Sales, Customer Success) and AI or SaaS is a plus.
Experience working in or supporting EMEA markets; familiarity with regional business culture and field dynamics preferred.
Comfortable operating across time zones and working closely with globally distributed teams.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\n\n\nROLE OVERVIEW\n\nWe are hiring a GTM Enablement Manager to support our EMEA region as our first dedicated enablement hire on the ground. This is a net new role sitting within the broader global GTM Enablement team. Reporting to the GTM Enablement Lead, this person will support the enablement function regionally — including onboarding and training for EMEA reps, localizing content for the region, driving regional GTM programs, and managing stakeholder and field communications. The ideal candidate will work closely with NAMER-based enablement partners to ensure global consistency and contribute to global rollouts. They must be highly collaborative, comfortable working across time zones, and able to operate with autonomy while staying tightly aligned with the global team.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Training & Support: Lead local onboarding sessions and create essential training materials that empower EMEA GTM teams with knowledge and skills.\n\n - Content Localization: Partner with global enablement and internal teams to adapt and localize GTM collateral and enablement resources for the EMEA market.\n\n - Regional GTM Programs: Drive regional enablement programs and field communications that support EMEA revenue goals and rep effectiveness.\n\n - Global Collaboration: Work cross-functionally with NAMER-based enablement partners to ensure consistency across global rollouts and integrate product knowledge and sales methodologies (e.g., MEDDPICC) into training.\n\n - Foundational Enablement: Develop and centralize enablement content, tools, and resources for the EMEA GTM org.\n\n\n\nWHAT YOU HAVE\n\n - 6-8 years of experience in related fields, with at least 4 years in enablement or training roles, or customer facing work. Preferable to sales backgrounds.\n\n - Strong communication and facilitation skills, with an adaptable, collaborative approach.\n\n - Experience with training design, curriculum creation, and a \"roll up your sleeves\" mentality.\n\n - Familiarity with GTM functions (Sales, Customer Success) and AI or SaaS is a plus.\n\n - Experience working in or supporting EMEA markets; familiarity with regional business culture and field dynamics preferred.\n\n - Comfortable operating across time zones and working closely with globally distributed teams.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JM1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"45a49240-f928-4547-93ec-cd3bf5b0191d","title":"Staff Software Engineer, Developer Experience ","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-01-15T23:20:06.231+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/45a49240-f928-4547-93ec-cd3bf5b0191d","applyUrl":"https://jobs.ashbyhq.com/harvey/45a49240-f928-4547-93ec-cd3bf5b0191d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Developer Experience team is what keeps Harvey’s fast growth momentum possible — the kind of fast where every week brings new products, new capabilities, and new challenges. We build the CI/CD systems, internal frameworks, and platform-level guardrails that enable all Harvey engineers to ship ambitious AI features rapidly and safely.
As a Software Engineer on the Developer Experience team, you will be responsible for creating frameworks and systems that maximize the velocity and efficiency of every engineer at Harvey. You’ll work across the entire tech stack and collaborate with every team to instill reliability, automation, and simplicity into our developer workflows. You'll also have a unique opportunity to apply AI directly to the problem of developer productivity, defining the future of software development within an AI-native company.
If you are passionate about building foundational platforms to enable other engineers to move fast with confidence, we’d love to hear from you.
Develop and scale a world-class developer platform to accelerate Harvey's hyper growth. Boost velocity and stability through robust CI/CD systems, effective test frameworks, and reliable development environments..
Build load testing and benchmarking infrastructure essential for evaluating and optimizing the performance of AI-native applications.
Pioneer the future of software development and site reliability engineering by integrating AI agents across the software development, deployment and maintenance lifecycle.
Collaborate with Backend Platform teams to embed testability, reliability and observability into the platform, ensuring services built on our foundation are robust, easy to test and maintain.
Work closely with engineering teams to gather feedback, evangelize best practices, and make the “paved road” a reality — empowering every Harvey engineer to move fast with confidence.
Set the strategic direction and roadmap for scaling developer experience as Harvey expands, and contribute strategically to team decision-making.
Provide strong technical leadership and mentorship, upholding a high bar for engineering excellence across the team.
7+ years of software engineering experience, including building scalable backend systems or internal developer platforms.
Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals and distributed systems.
Hands-on experience with CI/CD systems (Builtekite, Github Actions), test frameworks, or load and performance testing.
Hands-on experience with container technologies (Docker, Kubernetes) and infrastructure as code (Pulumi, Terraform).
A track record of producing high-quality, well-tested code, consistently following software development best practices to ensure quality and reliability.
Proven technical leadership throughout the entire project lifecycle, including ideation, design, implementation, and productionization.
Experience mentoring engineers, guiding architectural decisions, and shaping culture to foster engineering excellence.
Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive
Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.
Experience integrating AI agents into a developer ecosystem is a strong plus.
$238,000 - $290,000 USD
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Developer Experience team is what keeps Harvey’s fast growth momentum possible — the kind of fast where every week brings new products, new capabilities, and new challenges. We build the CI/CD systems, internal frameworks, and platform-level guardrails that enable all Harvey engineers to ship ambitious AI features rapidly and safely.\n\nAs a Software Engineer on the Developer Experience team, you will be responsible for creating frameworks and systems that maximize the velocity and efficiency of every engineer at Harvey. You’ll work across the entire tech stack and collaborate with every team to instill reliability, automation, and simplicity into our developer workflows. You'll also have a unique opportunity to apply AI directly to the problem of developer productivity, defining the future of software development within an AI-native company.\n\nIf you are passionate about building foundational platforms to enable other engineers to move fast with confidence, we’d love to hear from you.\n\n\n\n\nWHAT YOU’LL DO\n\n - Develop and scale a world-class developer platform to accelerate Harvey's hyper growth. Boost velocity and stability through robust CI/CD systems, effective test frameworks, and reliable development environments..\n\n - Build load testing and benchmarking infrastructure essential for evaluating and optimizing the performance of AI-native applications.\n\n - Pioneer the future of software development and site reliability engineering by integrating AI agents across the software development, deployment and maintenance lifecycle.\n\n - Collaborate with Backend Platform teams to embed testability, reliability and observability into the platform, ensuring services built on our foundation are robust, easy to test and maintain.\n\n - Work closely with engineering teams to gather feedback, evangelize best practices, and make the “paved road” a reality — empowering every Harvey engineer to move fast with confidence.\n\n - Set the strategic direction and roadmap for scaling developer experience as Harvey expands, and contribute strategically to team decision-making.\n\n - Provide strong technical leadership and mentorship, upholding a high bar for engineering excellence across the team.\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of software engineering experience, including building scalable backend systems or internal developer platforms.\n\n - Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals and distributed systems.\n\n - Hands-on experience with CI/CD systems (Builtekite, Github Actions), test frameworks, or load and performance testing.\n\n - Hands-on experience with container technologies (Docker, Kubernetes) and infrastructure as code (Pulumi, Terraform).\n\n - A track record of producing high-quality, well-tested code, consistently following software development best practices to ensure quality and reliability.\n\n - Proven technical leadership throughout the entire project lifecycle, including ideation, design, implementation, and productionization.\n\n - Experience mentoring engineers, guiding architectural decisions, and shaping culture to foster engineering excellence.\n\n - Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive\n\n - Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.\n\n - Experience integrating AI agents into a developer ecosystem is a strong plus.\n\n\n\n\nCOMPENSATION RANGE\n\n$238,000 - $290,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"45f16834-5b6a-469d-b7ac-94e4e0773e0a","title":"Senior Technical Recruiter, Product & Design","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-18T20:12:51.652+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/45f16834-5b6a-469d-b7ac-94e4e0773e0a","applyUrl":"https://jobs.ashbyhq.com/harvey/45f16834-5b6a-469d-b7ac-94e4e0773e0a/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for Senior Technical Recruiter focused on Product & Design. As an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.
Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices
Build and nurture a strong pipeline of technical talent to support both current hiring and future growth
Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies
Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process
Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene
Mentor and support other team members to elevate overall recruiting performance and execution
Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines
Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals
7+ years of full-cycle technical recruiting experience at a fast-paced environment
Proven track record building strong technical teams in a high growth company
Can develop relationships with hiring partners and become a trusted advisor
Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes
You possess low ego and are willing to roll up your sleeves to accomplish our collective goals
Help mentor other teammates by leading by example and providing guidance
Understand the importance of data and metrics to influence recruiting strategies
The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent
$126,400-$189,600
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for Senior Technical Recruiter focused on Product & Design. As an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices\n\n - Build and nurture a strong pipeline of technical talent to support both current hiring and future growth\n\n - Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies\n\n - Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process\n\n - Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene\n\n - Mentor and support other team members to elevate overall recruiting performance and execution\n\n - Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines\n\n - Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of full-cycle technical recruiting experience at a fast-paced environment\n\n - Proven track record building strong technical teams in a high growth company\n\n - Can develop relationships with hiring partners and become a trusted advisor\n\n - Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes\n\n - You possess low ego and are willing to roll up your sleeves to accomplish our collective goals\n\n - Help mentor other teammates by leading by example and providing guidance\n\n - Understand the importance of data and metrics to influence recruiting strategies\n\n - The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent\n\n\n\n\n\nCOMPENSATION\n\n$126,400-$189,600\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"463bac67-20c1-49c5-8835-a64ca0e94c73","title":"Legal Innovation Partner","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-23T23:23:39.406+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/463bac67-20c1-49c5-8835-a64ca0e94c73","applyUrl":"https://jobs.ashbyhq.com/harvey/463bac67-20c1-49c5-8835-a64ca0e94c73/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is trusted by the leading law firms and in-house teams to help them harness AI. We work closely with Innovation and Knowledge teams to plan and execute AI transformation efforts.
Our Legal Innovation Partners provide strategic counsel to Innovation leaders as they define and execute AI transformation within their organizations. They represent Harvey within this Legal Innovation community and foster the strategic and product insights that help Harvey serve this community better.
Advise innovation and knowledge teams on AI transformation. You’ll leverage your lived experience as an innovation leader to help our customers design and execute their AI strategies, including client AI policies, rollout programs, and measures of success.
Support innovation leaders in advancing the frontier of firm and client collaboration.
Contribute to firm efforts to innovate on the business of law.
Advance Legal AI thought leadership, including representing the community in industry forums and publishing analyses that advance the frontier of legal innovation.
Foster a thriving innovation and knowledge community, including creating opportunities for dialogue and collaboration across law firms, professional organizations, and corporate teams.
5+ years in a legal innovation role at a top tier law firm, corporate legal team, or legal tech organization.
Strong point of view on the direction of AI transformation in law firms and a demonstrated interest in steering it for the benefit of lawyers, clients, and firms.
Executive presence with CIOs/CKOs/CISOs and the ability to translate between technical and legal/business audiences.
Track record of shaping product direction or service design based on deep domain insight.
Exceptional communication skills—written thought pieces, conference speaking, and one-to-one executive advising.
$270,000 - $320,000 USD OTE (70/30 split)
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is trusted by the leading law firms and in-house teams to help them harness AI. We work closely with Innovation and Knowledge teams to plan and execute AI transformation efforts.\n\nOur Legal Innovation Partners provide strategic counsel to Innovation leaders as they define and execute AI transformation within their organizations. They represent Harvey within this Legal Innovation community and foster the strategic and product insights that help Harvey serve this community better.\n\n\n\n\nWHAT YOU’LL DO\n\n - Advise innovation and knowledge teams on AI transformation. You’ll leverage your lived experience as an innovation leader to help our customers design and execute their AI strategies, including client AI policies, rollout programs, and measures of success.\n\n - Support innovation leaders in advancing the frontier of firm and client collaboration.\n\n - Contribute to firm efforts to innovate on the business of law.\n\n - Advance Legal AI thought leadership, including representing the community in industry forums and publishing analyses that advance the frontier of legal innovation.\n\n - Foster a thriving innovation and knowledge community, including creating opportunities for dialogue and collaboration across law firms, professional organizations, and corporate teams.\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years in a legal innovation role at a top tier law firm, corporate legal team, or legal tech organization.\n\n - Strong point of view on the direction of AI transformation in law firms and a demonstrated interest in steering it for the benefit of lawyers, clients, and firms.\n\n - Executive presence with CIOs/CKOs/CISOs and the ability to translate between technical and legal/business audiences.\n\n - Track record of shaping product direction or service design based on deep domain insight.\n\n - Exceptional communication skills—written thought pieces, conference speaking, and one-to-one executive advising.\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE (70/30 split)\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-EP1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"467049ce-b5ea-4063-95aa-71c9742768d5","title":"Technical Program Manager, Platform & Infrastructure","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-02T15:09:12.400+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/467049ce-b5ea-4063-95aa-71c9742768d5","applyUrl":"https://jobs.ashbyhq.com/harvey/467049ce-b5ea-4063-95aa-71c9742768d5/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a Staff Technical Program Manager, Platform & Infrastructure to drive Harvey's most critical platform and infrastructure programs as the business scales. You will be the connective tissue across Core Infrastructure, Backend Platform, and product engineering teams, and cross-functional teams such as Security and Finance, owning the multi-quarter horizontal initiatives that define how Harvey scales: cloud migrations, cost optimization, capacity and performance planning, BYOC, and the buildout of Harvey's internal platform foundations. You will be going deep technically with senior platform and infrastructure engineers, aligning EMs and execs around durable plans, and driving programs from ambiguous mandate through measurable delivery.
Own end-to-end execution of Harvey's most strategic platform & infrastructure programs, including cloud migrations, infrastructure cost optimization, capacity planning, BYOC, and the buildout of the new Backend Platform team's foundations, partnering deeply with Infra and Platform leadership.
Lead Harvey's infrastructure cost program: establish ownership, accountability, and reporting mechanisms across engineering teams; partner with Finance on forecasting and unit economics.
Drive horizontal platform & infrastructure initiatives end-to-end, coordinating across engineering, security, and GTM teams as needed to unblock execution and align stakeholders.
Own structured engagement with strategic external vendors (AWS, Azure, OpenAI, Anthropic), including capacity commitments, contract optimization, escalation paths, and joint planning.
Define, measure, and report on platform & infrastructure health metrics (cost, capacity headroom, migration progress, platform adoption, reliability SLOs), and hold the org accountable for sustained improvement.
Identify systemic gaps in platform maturity, infrastructure planning, capacity, and observability; convert findings into structured multi-quarter roadmaps with clear owners, milestones, and risk surfacing.
Run the operating cadence for platform & infrastructure programs: working groups, steering reviews, exec readouts, and risk reviews. Make program status legible to leadership without creating overhead for engineering teams.
Partner with senior ICs and EMs to evaluate architectural tradeoffs, sequence dependencies across teams, and unblock execution when programs hit friction.
8+ years of experience in technical program management, with a track record of driving large, ambiguous, multi-quarter platform or infrastructure programs to completion at scale.
Deep technical fluency in core platform and infrastructure domains: cloud platforms (AWS, Azure, GCP), Kubernetes, databases, networking, observability, CI/CD, and platform/service frameworks. You don't need to write production code, but you read system designs critically and push back substantively.
Experience driving at least one of: a cloud migration at scale, a major infrastructure cost program with measurable financial impact, an internal platform buildout, or a comparably large horizontal platform/infrastructure initiative.
Demonstrated ability to lead and influence senior engineering stakeholders, including Staff+ ICs, engineering managers, and executive sponsors, without direct authority.
Excellent written and verbal communication, with a particular ability to distill complex technical tradeoffs into crisp narratives for exec audiences and across functions.
A track record of building durable mechanisms (review forums, metrics, operating cadences) that outlive any individual program and scale with the org.
Comfort with ambiguity. You're energized by problems that aren't yet well-defined and where the first step is to scope the problem itself.
Bachelor's degree in Computer Science, Engineering, or related technical field.
Experience driving infrastructure cost programs in a high-growth environment (target metrics like cost per tenant, infrastructure as % of revenue).
Experience leading a cloud migration, BYOC rollout, or major platform consolidation end-to-end.
Experience standing up or scaling an internal platform / developer experience function from the ground up.
Experience managing strategic vendor relationships with hyperscalers (AWS, Azure, GCP) or foundation model providers (OpenAI, Anthropic).
Familiarity with the modern infra stack at scale: Terraform, Kubernetes, service meshes, data platforms, and observability tools (Datadog, Prometheus, Grafana).
Prior experience as an engineering manager, platform/infrastructure engineer, or SRE before moving into program management.
$188,000 - $278,000 USD
#LI-AK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a Staff Technical Program Manager, Platform & Infrastructure to drive Harvey's most critical platform and infrastructure programs as the business scales. You will be the connective tissue across Core Infrastructure, Backend Platform, and product engineering teams, and cross-functional teams such as Security and Finance, owning the multi-quarter horizontal initiatives that define how Harvey scales: cloud migrations, cost optimization, capacity and performance planning, BYOC, and the buildout of Harvey's internal platform foundations. You will be going deep technically with senior platform and infrastructure engineers, aligning EMs and execs around durable plans, and driving programs from ambiguous mandate through measurable delivery.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own end-to-end execution of Harvey's most strategic platform & infrastructure programs, including cloud migrations, infrastructure cost optimization, capacity planning, BYOC, and the buildout of the new Backend Platform team's foundations, partnering deeply with Infra and Platform leadership.\n\n - Lead Harvey's infrastructure cost program: establish ownership, accountability, and reporting mechanisms across engineering teams; partner with Finance on forecasting and unit economics.\n\n - Drive horizontal platform & infrastructure initiatives end-to-end, coordinating across engineering, security, and GTM teams as needed to unblock execution and align stakeholders.\n\n - Own structured engagement with strategic external vendors (AWS, Azure, OpenAI, Anthropic), including capacity commitments, contract optimization, escalation paths, and joint planning.\n\n - Define, measure, and report on platform & infrastructure health metrics (cost, capacity headroom, migration progress, platform adoption, reliability SLOs), and hold the org accountable for sustained improvement.\n\n - Identify systemic gaps in platform maturity, infrastructure planning, capacity, and observability; convert findings into structured multi-quarter roadmaps with clear owners, milestones, and risk surfacing.\n\n - Run the operating cadence for platform & infrastructure programs: working groups, steering reviews, exec readouts, and risk reviews. Make program status legible to leadership without creating overhead for engineering teams.\n\n - Partner with senior ICs and EMs to evaluate architectural tradeoffs, sequence dependencies across teams, and unblock execution when programs hit friction.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience in technical program management, with a track record of driving large, ambiguous, multi-quarter platform or infrastructure programs to completion at scale.\n\n - Deep technical fluency in core platform and infrastructure domains: cloud platforms (AWS, Azure, GCP), Kubernetes, databases, networking, observability, CI/CD, and platform/service frameworks. You don't need to write production code, but you read system designs critically and push back substantively.\n\n - Experience driving at least one of: a cloud migration at scale, a major infrastructure cost program with measurable financial impact, an internal platform buildout, or a comparably large horizontal platform/infrastructure initiative.\n\n - Demonstrated ability to lead and influence senior engineering stakeholders, including Staff+ ICs, engineering managers, and executive sponsors, without direct authority.\n\n - Excellent written and verbal communication, with a particular ability to distill complex technical tradeoffs into crisp narratives for exec audiences and across functions.\n\n - A track record of building durable mechanisms (review forums, metrics, operating cadences) that outlive any individual program and scale with the org.\n\n - Comfort with ambiguity. You're energized by problems that aren't yet well-defined and where the first step is to scope the problem itself.\n\n - Bachelor's degree in Computer Science, Engineering, or related technical field.\n\n\nBONUS POINTS\n\n - Experience driving infrastructure cost programs in a high-growth environment (target metrics like cost per tenant, infrastructure as % of revenue).\n\n - Experience leading a cloud migration, BYOC rollout, or major platform consolidation end-to-end.\n\n - Experience standing up or scaling an internal platform / developer experience function from the ground up.\n\n - Experience managing strategic vendor relationships with hyperscalers (AWS, Azure, GCP) or foundation model providers (OpenAI, Anthropic).\n\n - Familiarity with the modern infra stack at scale: Terraform, Kubernetes, service meshes, data platforms, and observability tools (Datadog, Prometheus, Grafana).\n\n - Prior experience as an engineering manager, platform/infrastructure engineer, or SRE before moving into program management.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$188,000 - $278,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AK1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"4727eb5e-0ff2-4866-bba2-91bb43796d12","title":"Support Operations Engineer","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-05-22T16:42:56.140+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/4727eb5e-0ff2-4866-bba2-91bb43796d12","applyUrl":"https://jobs.ashbyhq.com/harvey/4727eb5e-0ff2-4866-bba2-91bb43796d12/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's support org is growing fast, and keeping our specialists equipped to handle an increasingly complex product requires more than good processes, it requires smart tooling. We're looking for a Support Operations Engineer who has built this before and can hit the ground running.
Reporting to the Support Operations Manager, you'll own the automation infrastructure, AI-assisted workflows, and reporting systems that make our specialists faster and more effective. Working alongside the Support Systems Administrator (platform infrastructure and config) and the Support Operations Lead (Zendesk-native features including Copilot and Chatbot), your lane is everything built on top of or extending beyond that foundation, custom integrations, cross-stack automation, and the technical layer that connects it all.
This role is for someone who deeply understands support operations, has a track record of building AI and automation tooling in production environments, and is energized by making support and human agents better.
Design, build, and maintain AI-assisted tools that improve how support specialists triage, research, and resolve tickets; including agent-facing copilots, knowledge surfacing tools, and response assist features
Own the automation layer across the support stack, building custom integrations, cross-tool workflows, and solutions that extend beyond what Zendesk natively offers
Partner with Data team to build and maintain reporting infrastructure that gives the support org real-time and historical visibility into volume, quality, efficiency, and trends
Identify manual or repetitive agent workflows and architect automated or AI-assisted alternatives that reduce friction without sacrificing quality
Partner with the Support Enablement Lead to integrate tooling improvements into how agents are trained and how knowledge is surfaced in the moment of need
Collaborate with the Support Systems Administrator to ensure automation and AI initiatives are implemented and maintained cleanly within the core support stack
Partner closely with the Support Systems Administrator and Support Operations Lead — they own the Zendesk platform and its native features; you own what's built beyond it
Evaluate new tools, run structured pilots, and bring recommendations to leadership with clear rationale and data
Document systems, integration logic, and automation workflows to ensure maintainability as the org scales
5-7+ years of experience in support operations or CX tooling in an AI-forward environment
Demonstrated track record of shipping AI-assisted workflows and automation in live support environments
Deep hands-on experience with AI tooling in the support/CX space: LLM-powered copilots, RAG systems, agent assist platforms, and how to deploy them responsibly at scale
Expert-level familiarity with support platforms (Zendesk strongly preferred), including working with APIs and integration layers beyond out-of-the-box configuration
Built and owned reporting systems end-to-end
Strong operational intuition: you've worked in or alongside support teams and understand what agent friction actually looks like
Clear communicator who can translate technical decisions for non-technical stakeholders and leadership
$104,000 - $156,000 USD
#LI-AD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's support org is growing fast, and keeping our specialists equipped to handle an increasingly complex product requires more than good processes, it requires smart tooling. We're looking for a Support Operations Engineer who has built this before and can hit the ground running.\n\nReporting to the Support Operations Manager, you'll own the automation infrastructure, AI-assisted workflows, and reporting systems that make our specialists faster and more effective. Working alongside the Support Systems Administrator (platform infrastructure and config) and the Support Operations Lead (Zendesk-native features including Copilot and Chatbot), your lane is everything built on top of or extending beyond that foundation, custom integrations, cross-stack automation, and the technical layer that connects it all.\n\nThis role is for someone who deeply understands support operations, has a track record of building AI and automation tooling in production environments, and is energized by making support and human agents better.\n\n\n\n\nWHAT YOU'LL DO\n\n - Design, build, and maintain AI-assisted tools that improve how support specialists triage, research, and resolve tickets; including agent-facing copilots, knowledge surfacing tools, and response assist features\n\n - Own the automation layer across the support stack, building custom integrations, cross-tool workflows, and solutions that extend beyond what Zendesk natively offers\n\n - Partner with Data team to build and maintain reporting infrastructure that gives the support org real-time and historical visibility into volume, quality, efficiency, and trends\n\n - Identify manual or repetitive agent workflows and architect automated or AI-assisted alternatives that reduce friction without sacrificing quality\n\n - Partner with the Support Enablement Lead to integrate tooling improvements into how agents are trained and how knowledge is surfaced in the moment of need\n\n - Collaborate with the Support Systems Administrator to ensure automation and AI initiatives are implemented and maintained cleanly within the core support stack\n\n - Partner closely with the Support Systems Administrator and Support Operations Lead — they own the Zendesk platform and its native features; you own what's built beyond it\n\n - Evaluate new tools, run structured pilots, and bring recommendations to leadership with clear rationale and data\n\n - Document systems, integration logic, and automation workflows to ensure maintainability as the org scales\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5-7+ years of experience in support operations or CX tooling in an AI-forward environment\n\n - Demonstrated track record of shipping AI-assisted workflows and automation in live support environments\n\n - Deep hands-on experience with AI tooling in the support/CX space: LLM-powered copilots, RAG systems, agent assist platforms, and how to deploy them responsibly at scale\n\n - Expert-level familiarity with support platforms (Zendesk strongly preferred), including working with APIs and integration layers beyond out-of-the-box configuration\n\n - Built and owned reporting systems end-to-end\n\n - Strong operational intuition: you've worked in or alongside support teams and understand what agent friction actually looks like\n\n - Clear communicator who can translate technical decisions for non-technical stakeholders and leadership\n\n\n\nCOMPENSATION\n\n$104,000 - $156,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AD1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"47d3d763-8c64-4e33-b76e-ca15f584c1fd","title":"Staff Software Engineer, Frontend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2025-08-07T10:48:13.507+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/47d3d763-8c64-4e33-b76e-ca15f584c1fd","applyUrl":"https://jobs.ashbyhq.com/harvey/47d3d763-8c64-4e33-b76e-ca15f584c1fd/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Frontend Software Engineer at Harvey, you’ll play a pivotal role in shaping the foundation of our product platform while directly building user-facing features for some of the world’s leading law firms and enterprise customers. This team owns and operates the platform layer that enables secure, reliable, and flexible experiences for our customers including notifications, permissions and feature flag infrastructure. We also build enterprise-grade collaboration product experiences for law firms.
You will design and own systems that not only serve as critical infrastructure for the rest of the company, but also directly impact how our users engage with Harvey’s AI-powered legal tools. This role is ideal for engineers who are excited by the opportunity to move between deep platform thinking and hands-on product iteration.
This role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.
Design and build foundational infrastructure including authentication, permissions, feature flagging, notifications, and document management integrations
Build and evolve Harvey’s internal product platform, accelerating development across multiple product lines and engineering teams
Lead development of enterprise-facing features, such as secure multi-party collaboration, cross-organization workflows, and robust admin controls
Maintain high standards for security, privacy, and system reliability, particularly in handling sensitive legal data
Collaborate cross-functionally with product, AI, design, and GTM teams to deliver delightful, enterprise-ready experiences
5+ years (post-BS/MS) of frontend-focused software engineering experience on platform and/or product-oriented teams
Experience working across the stack to ship user-facing features with measurable impact
Strong knowledge of frontend technologies such as React, Typescript, and CSS
Familiarity with or interest in enterprise SaaS patterns, such as role-based access control (RBAC), feature flag systems, and third-party integrations
Track record of shipping highly intuitive products, strong attention to detail
Strong programming skills and general Computer Science knowledge
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
#LI-KT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Frontend Software Engineer at Harvey, you’ll play a pivotal role in shaping the foundation of our product platform while directly building user-facing features for some of the world’s leading law firms and enterprise customers. This team owns and operates the platform layer that enables secure, reliable, and flexible experiences for our customers including notifications, permissions and feature flag infrastructure. We also build enterprise-grade collaboration product experiences for law firms.\n\nYou will design and own systems that not only serve as critical infrastructure for the rest of the company, but also directly impact how our users engage with Harvey’s AI-powered legal tools. This role is ideal for engineers who are excited by the opportunity to move between deep platform thinking and hands-on product iteration.\n\nThis role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and build foundational infrastructure including authentication, permissions, feature flagging, notifications, and document management integrations\n\n - Build and evolve Harvey’s internal product platform, accelerating development across multiple product lines and engineering teams\n\n - Lead development of enterprise-facing features, such as secure multi-party collaboration, cross-organization workflows, and robust admin controls\n\n - Maintain high standards for security, privacy, and system reliability, particularly in handling sensitive legal data\n\n - Collaborate cross-functionally with product, AI, design, and GTM teams to deliver delightful, enterprise-ready experiences\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years (post-BS/MS) of frontend-focused software engineering experience on platform and/or product-oriented teams\n\n - Experience working across the stack to ship user-facing features with measurable impact\n\n - Strong knowledge of frontend technologies such as React, Typescript, and CSS\n\n - Familiarity with or interest in enterprise SaaS patterns, such as role-based access control (RBAC), feature flag systems, and third-party integrations\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Strong programming skills and general Computer Science knowledge\n \n \n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"48513477-81ca-40c5-b099-0f587fd4e7fc","title":"Senior Product Marketing Manager, Core","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-09T14:11:57.211+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/48513477-81ca-40c5-b099-0f587fd4e7fc","applyUrl":"https://jobs.ashbyhq.com/harvey/48513477-81ca-40c5-b099-0f587fd4e7fc/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re hiring a Senior Product Marketing Manager to help define and scale how Harvey brings its products to market. At Harvey, Senior PMMs operate as owners of their product area or customer segment.
You will define positioning and narrative, shape go-to-market strategy, influence product direction and prioritization through deep customer, market, and competitive insight, and be accountable for driving adoption and revenue impact. You should be equally comfortable shaping high-level positioning and go-to-market strategy as you are rolling up your sleeves to turn that strategy into content, launches, and enablement that drive real adoption.
This is a high-visibility role that works closely with Marketing, GTM, Product, and executive leadership to drive meaningful customer and business outcomes.
Lead go-to-market strategy for a core product area from positioning and narrative through launch and post-launch adoption
Define clear, differentiated positioning and messaging grounded in customer needs, market dynamics, and product capabilities
Plan and execute product and feature launches in close partnership with Product, Engineering, Sales, and Enablement
Ensure launches translate into real-world impact through enablement, campaigns, and post-launch iteration
Partner with Growth, Demand Gen, and Sales to support sustained adoption beyond initial launch moments
Create and oversee high-impact customer- and sales-facing assets (e.g., pitch decks, one-pagers, competitive narratives, battlecards, onboarding materials)
Conduct and synthesize customer research, market analysis, and competitive intelligence to inform positioning, GTM strategy, and product direction
6–8+ years of experience in Product Marketing, Product Management, Product Strategy, ideally in high growth B2B SaaS
Experience marketing to enterprise customers, ideally including Fortune 100 or professional services organizations
Proven track record leading major product launches and shaping positioning that drives real business outcomes
Strong ability to translate technical or AI-powered products into clear, compelling narratives for diverse audiences
Eager to move fast & drive impact, you’d rather build an imperfect one-pager quickly that is used by many people than a perfect one that collects dust
Excellent written and verbal communication skills, with strong executive presence
Ability to differentiate valuable signal from noise
Ability to thrive in ambiguous cross-functional projects across Product, GTM, and Founders
$137,600-206,400 USD
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re hiring a Senior Product Marketing Manager to help define and scale how Harvey brings its products to market. At Harvey, Senior PMMs operate as owners of their product area or customer segment.\n\nYou will define positioning and narrative, shape go-to-market strategy, influence product direction and prioritization through deep customer, market, and competitive insight, and be accountable for driving adoption and revenue impact. You should be equally comfortable shaping high-level positioning and go-to-market strategy as you are rolling up your sleeves to turn that strategy into content, launches, and enablement that drive real adoption.\n\nThis is a high-visibility role that works closely with Marketing, GTM, Product, and executive leadership to drive meaningful customer and business outcomes.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead go-to-market strategy for a core product area from positioning and narrative through launch and post-launch adoption\n\n - Define clear, differentiated positioning and messaging grounded in customer needs, market dynamics, and product capabilities\n\n - Plan and execute product and feature launches in close partnership with Product, Engineering, Sales, and Enablement\n\n - Ensure launches translate into real-world impact through enablement, campaigns, and post-launch iteration\n\n - Partner with Growth, Demand Gen, and Sales to support sustained adoption beyond initial launch moments\n\n - Create and oversee high-impact customer- and sales-facing assets (e.g., pitch decks, one-pagers, competitive narratives, battlecards, onboarding materials)\n\n - Conduct and synthesize customer research, market analysis, and competitive intelligence to inform positioning, GTM strategy, and product direction\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6–8+ years of experience in Product Marketing, Product Management, Product Strategy, ideally in high growth B2B SaaS\n\n - Experience marketing to enterprise customers, ideally including Fortune 100 or professional services organizations\n\n - Proven track record leading major product launches and shaping positioning that drives real business outcomes\n\n - Strong ability to translate technical or AI-powered products into clear, compelling narratives for diverse audiences\n\n - Eager to move fast & drive impact, you’d rather build an imperfect one-pager quickly that is used by many people than a perfect one that collects dust\n\n - Excellent written and verbal communication skills, with strong executive presence\n\n - Ability to differentiate valuable signal from noise\n\n - Ability to thrive in ambiguous cross-functional projects across Product, GTM, and Founders\n\n\n\n\n\nCOMPENSATION\n\n$137,600-206,400 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-BG1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"48a1b572-bf1f-49dc-b7f6-0460cd8a50d0","title":"Enterprise Account Executive","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Madrid","secondaryLocations":[],"publishedAt":"2026-06-09T16:54:40.405+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/48a1b572-bf1f-49dc-b7f6-0460cd8a50d0","applyUrl":"https://jobs.ashbyhq.com/harvey/48a1b572-bf1f-49dc-b7f6-0460cd8a50d0/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
Achieve and exceed revenue targets and other key sales metrics.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\n\n\nROLE OVERVIEW\n\nAs an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SH1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"491e757b-1005-4d92-bcb6-43fdd9645359","title":"Recruiting Coordination and Operations Specialist","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-07-06T16:49:02.946+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/491e757b-1005-4d92-bcb6-43fdd9645359","applyUrl":"https://jobs.ashbyhq.com/harvey/491e757b-1005-4d92-bcb6-43fdd9645359/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
This role blends high-touch recruiting coordination with hands-on recruiting operations to keep Harvey’s hiring engine running smoothly. You will support recruiters, hiring managers, and candidates by owning both the logistics of interview loops and the execution of core workflows in Ashby and Workday. Your work ensures every hiring process runs on time, with clean data and a great candidate and interviewer experience. You will collaborate closely with Talent, People Operations, and Finance to keep recruiting processes consistent, compliant, and scalable as Harvey grows. This is a strong opportunity for someone who loves systems, organization, and partnering cross-functionally to make recruiting more efficient and effective.
Recruiting Coordinator (candidate- and recruiter-facing)
Own end-to-end interview coordination for assigned roles, including scheduling across time zones, managing last-minute changes, and ensuring candidates and interviewers have clear, accurate information.
Act as day-of “air traffic control” for onsites and virtual loops — monitoring schedules in real time, troubleshooting issues (no-shows, tech problems, late changes), and keeping recruiters and hiring managers informed.
Prepare and distribute interview materials, agendas, and debrief logistics so interviewers are set up to run high-quality, consistent conversations.
Recruiting Operations (systems- and process-focused)
Execute recruiting processes in Ashby and Workday with a high bar for data accuracy — creating and updating requisitions, moving candidates through stages, triggering approvals, and closing out hires and rejections on time.
Maintain clean, audit-ready data in Ashby and Workday by enforcing required fields, QA-ing entries, and resolving discrepancies in partnership with Recruiting and People Operations.
Run recurring operational workflows (e.g., offer approvals, background check initiation, onboarding handoff tasks) to ensure every hire flows smoothly from candidate to employee.
2+ years of experience in a recruiting coordination, recruiting operations, or similar talent operations role in a fast-paced environment.
Hands-on experience with an ATS (ideally Ashby or a similar system) and an HRIS such as Workday, including creating requisitions, managing candidate pipelines, and processing hires.
Strong organizational skills, with the ability to manage multiple concurrent interview loops, deadlines, and stakeholders without dropping details.
Clear, professional written and verbal communication skills, with a focus on setting expectations and closing loops with candidates, recruiters, and hiring managers.
Comfort making decisions in ambiguous situations, escalating when needed, and proactively suggesting process improvements based on what you see in the systems and day-to-day work.
$96,400 - $144,600 USD
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThis role blends high-touch recruiting coordination with hands-on recruiting operations to keep Harvey’s hiring engine running smoothly. You will support recruiters, hiring managers, and candidates by owning both the logistics of interview loops and the execution of core workflows in Ashby and Workday. Your work ensures every hiring process runs on time, with clean data and a great candidate and interviewer experience. You will collaborate closely with Talent, People Operations, and Finance to keep recruiting processes consistent, compliant, and scalable as Harvey grows. This is a strong opportunity for someone who loves systems, organization, and partnering cross-functionally to make recruiting more efficient and effective.\n\n\n\n\nWHAT YOU'LL DO\n\nRecruiting Coordinator (candidate- and recruiter-facing)\n\n - Own end-to-end interview coordination for assigned roles, including scheduling across time zones, managing last-minute changes, and ensuring candidates and interviewers have clear, accurate information.\n\n - Act as day-of “air traffic control” for onsites and virtual loops — monitoring schedules in real time, troubleshooting issues (no-shows, tech problems, late changes), and keeping recruiters and hiring managers informed.\n\n - Prepare and distribute interview materials, agendas, and debrief logistics so interviewers are set up to run high-quality, consistent conversations.\n\nRecruiting Operations (systems- and process-focused)\n\n - Execute recruiting processes in Ashby and Workday with a high bar for data accuracy — creating and updating requisitions, moving candidates through stages, triggering approvals, and closing out hires and rejections on time.\n\n - Maintain clean, audit-ready data in Ashby and Workday by enforcing required fields, QA-ing entries, and resolving discrepancies in partnership with Recruiting and People Operations.\n\n - Run recurring operational workflows (e.g., offer approvals, background check initiation, onboarding handoff tasks) to ensure every hire flows smoothly from candidate to employee.\n\n\n\n\nWHAT YOU HAVE\n\n - 2+ years of experience in a recruiting coordination, recruiting operations, or similar talent operations role in a fast-paced environment.\n\n - Hands-on experience with an ATS (ideally Ashby or a similar system) and an HRIS such as Workday, including creating requisitions, managing candidate pipelines, and processing hires.\n\n - Strong organizational skills, with the ability to manage multiple concurrent interview loops, deadlines, and stakeholders without dropping details.\n\n - Clear, professional written and verbal communication skills, with a focus on setting expectations and closing loops with candidates, recruiters, and hiring managers.\n\n - Comfort making decisions in ambiguous situations, escalating when needed, and proactively suggesting process improvements based on what you see in the systems and day-to-day work.\n\n\n\n\nCOMPENSATION\n\n$96,400 - $144,600 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"494c16e5-41ae-46f5-a488-2f3cb2ec49bd","title":"Scaled Customer Success Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-26T20:11:33.431+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/494c16e5-41ae-46f5-a488-2f3cb2ec49bd","applyUrl":"https://jobs.ashbyhq.com/harvey/494c16e5-41ae-46f5-a488-2f3cb2ec49bd/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Scaled Customer Success Manager joins Harvey's Scaled Customer Success team to drive retention, renewal, and expansion outcomes across a high-volume book of business. The team's mission is to deliver strategic, efficient value at scale—ensuring customers adopt Harvey's AI solutions deeply and renew with confidence. This role owns the full commercial lifecycle for a portfolio of accounts, blending consultative customer engagement with a data-driven renewals motion to maximize net revenue retention. Scaled CSMs partners closely with Sales, Legal Engineering, and Product to translate customer feedback into roadmap influence and expansion opportunity. It is a rare opportunity to shape a growing function at the intersection of AI innovation and customer value delivery.
Own renewals and expansions across a named portfolio of accounts, driving net revenue retention and gross retention targets through proactive commercial engagement.
Lead scaled customer engagement motions—including QBRs, value reviews, and enablement sessions—to maximize product adoption and demonstrate ongoing ROI.
Monitor customer health using data and analytics, identifying churn signals early and executing structured intervention plans to protect and grow revenue.
Serve as a trusted advisor to customers with a prescriptive, consultative approach, integrating Harvey into their workflows and championing the power of LLMs.
Collaborate cross-functionally with Legal Engineering, Product, and Sales to relay customer insights, influence the product roadmap, and align on shared goals.
Build and refine scalable playbooks and processes that elevate the team's approach to customer engagement, renewals, and expansion.
3+ years of experience in Customer Success, Account Management, or a renewals-focused role within Enterprise SaaS, legal technology, or management consulting.
Demonstrated track record of managing a high-volume book of business and consistently meeting or exceeding retention and expansion targets.
Strong commercial acumen with experience owning renewals conversations and identifying upsell or expansion opportunities within existing accounts.
Excellent communication and strategic planning skills, with the ability to engage stakeholders at multiple levels and deliver polished QBRs and value reviews.
Data-driven mindset with experience leveraging customer health metrics, adoption data, and CS platforms to inform strategy.
Collaborative, proactive disposition with a team-first mentality and comfort operating in a fast-paced, ambiguity-rich environment.
$125-140k OTE
#LI-BS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Scaled Customer Success Manager joins Harvey's Scaled Customer Success team to drive retention, renewal, and expansion outcomes across a high-volume book of business. The team's mission is to deliver strategic, efficient value at scale—ensuring customers adopt Harvey's AI solutions deeply and renew with confidence. This role owns the full commercial lifecycle for a portfolio of accounts, blending consultative customer engagement with a data-driven renewals motion to maximize net revenue retention. Scaled CSMs partners closely with Sales, Legal Engineering, and Product to translate customer feedback into roadmap influence and expansion opportunity. It is a rare opportunity to shape a growing function at the intersection of AI innovation and customer value delivery.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own renewals and expansions across a named portfolio of accounts, driving net revenue retention and gross retention targets through proactive commercial engagement.\n\n - Lead scaled customer engagement motions—including QBRs, value reviews, and enablement sessions—to maximize product adoption and demonstrate ongoing ROI.\n\n - Monitor customer health using data and analytics, identifying churn signals early and executing structured intervention plans to protect and grow revenue.\n\n - Serve as a trusted advisor to customers with a prescriptive, consultative approach, integrating Harvey into their workflows and championing the power of LLMs.\n\n - Collaborate cross-functionally with Legal Engineering, Product, and Sales to relay customer insights, influence the product roadmap, and align on shared goals.\n\n - Build and refine scalable playbooks and processes that elevate the team's approach to customer engagement, renewals, and expansion.\n \n \n\n\nWHAT YOU HAVE\n\n - 3+ years of experience in Customer Success, Account Management, or a renewals-focused role within Enterprise SaaS, legal technology, or management consulting.\n\n - Demonstrated track record of managing a high-volume book of business and consistently meeting or exceeding retention and expansion targets.\n\n - Strong commercial acumen with experience owning renewals conversations and identifying upsell or expansion opportunities within existing accounts.\n\n - Excellent communication and strategic planning skills, with the ability to engage stakeholders at multiple levels and deliver polished QBRs and value reviews.\n\n - Data-driven mindset with experience leveraging customer health metrics, adoption data, and CS platforms to inform strategy.\n\n - Collaborative, proactive disposition with a team-first mentality and comfort operating in a fast-paced, ambiguity-rich environment.\n \n \n\n\nCOMPENSATION\n\n$125-140k OTE\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-BS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"49a7d953-df6f-4f03-83b4-49e3b641c5eb","title":"Legal Engineer Manager, Product Specialist - EMEA","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-06-08T15:38:25.132+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/49a7d953-df6f-4f03-83b4-49e3b641c5eb","applyUrl":"https://jobs.ashbyhq.com/harvey/49a7d953-df6f-4f03-83b4-49e3b641c5eb/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in London. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform.
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
Lead and develop a team of Legal Engineers - Product Specialists, providing coaching, performance management, and career development support.
Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis
Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise
Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy
Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments
Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function
Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
Prior experience managing or mentoring a team, with a track record of developing talent and driving performance
Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in London. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform.\n\nHarvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.\n\nLegal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead and develop a team of Legal Engineers - Product Specialists, providing coaching, performance management, and career development support.\n\n - Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis\n\n - Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise\n\n - Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy\n\n - Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments\n\n - Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment\n\n - Prior experience managing or mentoring a team, with a track record of developing talent and driving performance\n\n - Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams\n\n - Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"49d8247b-b604-4105-a3a6-1bb3373763c6","title":"People Business Partner","department":"Human Resources","team":"Human Resources","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-03-12T21:46:36.520+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/49d8247b-b604-4105-a3a6-1bb3373763c6","applyUrl":"https://jobs.ashbyhq.com/harvey/49d8247b-b604-4105-a3a6-1bb3373763c6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is transforming how the world’s best legal professionals work. As we continue to scale, we’re looking for a People Business Partner to support our North America Go-To-Market (GTM) teams.
In this role, you’ll partner closely with GTM leaders across sales, customer success, and Legal Engineering to help them build and scale high-performing teams. You’ll work side-by-side with leaders as they navigate growth, develop their organizations, and handle the people challenges that come with a fast-moving environment.
This role reports to the Head of People Business Partners and works closely with leaders across GTM as well as the broader People team. The right person is a thoughtful communicator who builds trust quickly, brings sound judgment to complex situations, and is comfortable operating in an environment where priorities evolve quickly.
Partner with GTM leaders.
Work closely with GTM leaders as they build and scale their teams - advising on org design, team effectiveness, and performance.
Coach managers and strengthen leadership.
Help leaders—from new managers to experienced operators—navigate challenges, develop their teams, and lead with clarity.
Drive performance and accountability.
Partner with managers on performance conversations, feedback, and development planning to ensure teams operate at a high bar.
Navigate complex people matters.
Handle employee relations situations with care and sound judgment, balancing empathy for individuals with what’s right for the team and the business.
Stay close to the business.
Understand what’s happening across the teams you support—surfacing themes, identifying risks early, and helping leaders address issues proactively.
Help scale our people practices.
Partner with the Head of PBPs and broader People team to implement and refine programs related to performance, development, and manager effectiveness.
Act as a trusted advisor.
Provide thoughtful guidance to leaders navigating growth, change, and team dynamics.
6–10+ years of experience in a People Business Partner role, ideally supporting GTM teams.
Strong communication skills and the ability to build trust quickly with leaders and employees.
High emotional intelligence and empathy, especially when navigating sensitive or complex situations.
Excellent judgment and discretion, particularly when handling employee relations matters.
Experience coaching and influencing leaders across different levels of an organization.
Comfort operating in fast-paced, high-growth environments where priorities can evolve quickly.
A thoughtful, pragmatic approach—you bring perspective and ideas but remain adaptable as situations evolve.
Ability to work from our New York office at least three days per week.
$170,000 - $230,000
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is transforming how the world’s best legal professionals work. As we continue to scale, we’re looking for a People Business Partner to support our North America Go-To-Market (GTM) teams.\n\nIn this role, you’ll partner closely with GTM leaders across sales, customer success, and Legal Engineering to help them build and scale high-performing teams. You’ll work side-by-side with leaders as they navigate growth, develop their organizations, and handle the people challenges that come with a fast-moving environment.\n\nThis role reports to the Head of People Business Partners and works closely with leaders across GTM as well as the broader People team. The right person is a thoughtful communicator who builds trust quickly, brings sound judgment to complex situations, and is comfortable operating in an environment where priorities evolve quickly.\n\n\n\n\n\n\nWHAT YOU'LL DO\n\nPartner with GTM leaders.\n\nWork closely with GTM leaders as they build and scale their teams - advising on org design, team effectiveness, and performance.\n\nCoach managers and strengthen leadership.\n\nHelp leaders—from new managers to experienced operators—navigate challenges, develop their teams, and lead with clarity.\n\nDrive performance and accountability.\n\nPartner with managers on performance conversations, feedback, and development planning to ensure teams operate at a high bar.\n\nNavigate complex people matters.\n\nHandle employee relations situations with care and sound judgment, balancing empathy for individuals with what’s right for the team and the business.\n\nStay close to the business.\n\nUnderstand what’s happening across the teams you support—surfacing themes, identifying risks early, and helping leaders address issues proactively.\n\nHelp scale our people practices.\n\nPartner with the Head of PBPs and broader People team to implement and refine programs related to performance, development, and manager effectiveness.\n\nAct as a trusted advisor.\n\nProvide thoughtful guidance to leaders navigating growth, change, and team dynamics.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6–10+ years of experience in a People Business Partner role, ideally supporting GTM teams.\n\n - Strong communication skills and the ability to build trust quickly with leaders and employees.\n\n - High emotional intelligence and empathy, especially when navigating sensitive or complex situations.\n\n - Excellent judgment and discretion, particularly when handling employee relations matters.\n\n - Experience coaching and influencing leaders across different levels of an organization.\n\n - Comfort operating in fast-paced, high-growth environments where priorities can evolve quickly.\n\n - A thoughtful, pragmatic approach—you bring perspective and ideas but remain adaptable as situations evolve.\n\n - Ability to work from our New York office at least three days per week.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$170,000 - $230,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RB1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"4a7f764b-45d7-49e9-a05d-48c9ef26d437","title":"Senior Manager, User Operations","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-02T23:25:35.077+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/4a7f764b-45d7-49e9-a05d-48c9ef26d437","applyUrl":"https://jobs.ashbyhq.com/harvey/4a7f764b-45d7-49e9-a05d-48c9ef26d437/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is building one of the most consequential AI products in the world, and User Operations is central to how customers experience it. We are looking for a Senior Manager, User Operations to lead and own the performance of the NAMER region, developing their team of managers and defining the people management processes that keep their org running at a high bar. This individual will also work in close partnership with Support Operations to ensure operational programs and initiatives are adopted, measured, and deliver against performance goals.
This is a mid-build environment: the foundation is in place, the team is growing fast, and the expectation is that you will raise the bar significantly. This is not a steady-state role — you will be building as much as you are running, and the right person is energized by that.
The ideal person has extensive experience managing seasoned managers and driving performance in a fast-moving environment. They will own KPIs, manager quality, and team accountability for their region, maintaining and improving SOPs, implementing process changes at the manager layer, and ensuring programs from Support Operations land and stick. An AI-native approach is a must; this person finds leverage through tooling and automation, not just existing playbooks.
People Leadership & Manager Development
Lead, coach, and develop a growing team of User Operations Managers by holding a high bar for people management quality including 1:1 effectiveness, performance management, and team culture.
Set clear expectations and hold experienced-managers accountable. This team brings real depth, and your job is to calibrate standards, surface gaps early, and drive performance with directness and care.
Act as a thought partner and escalation point for your managers on complex personnel decisions, team dynamics, and performance situations.
Partner with recruiting to bring in exceptional managers and ensure a strong onboarding experience that drives rapid time-to-impact.
Performance Ownership & Trend Synthesis
Own the performance health of your teams end to end — tracking and interpreting metrics across volume, quality, SLA adherence, CSAT, and team productivity.
Synthesize signals from across your teams to identify systemic trends, root causes, and improvement opportunities, and translate those into clear, actionable recommendations.
Establish and maintain a regular cadence of reporting and visibility into performance — leadership should always have an accurate picture of what is working and what is not.
Recognize when a pattern is localized versus org-wide, and calibrate response accordingly.
Cross-Functional Collaboration & Escalations
Serve as the primary User Operations representative in ongoing cross-functional relationships with Product, Engineering, and Go-to-Market teams.
Own escalation resolution for high-stakes or complex customer situations that require senior judgment.
Partner closely with Support Operations on process and program improvements — you own the people and performance side; they own the tooling and systems infrastructure.
Represent the voice of the frontline in planning conversations, ensuring operational realities are reflected in product and process decisions.
Strategy & Roadmap Ownership
Drive the people and performance roadmap for your region — owning prioritization and execution of improvements to how your managers and their teams operate.
Identify structural gaps in how the org operates, propose solutions before they become problems, and execute them in partnership with Support Operations for anything tooling or process-related.
Bring an AI-first lens to everything: actively identify where automation, tooling, and AI integration can create leverage for your teams and reduce the operational burden on leadership.
Stay current on support industry trends, tooling, and best practices — and bring that external perspective into internal planning.
7+ years of experience in customer support or user operations, with 4+ years managing managers or leading multi-team organizations in a fast-paced, high-growth environment.
Demonstrated track record of developing strong managers, not just delivering results through individual teams.
Direct experience scaling a support or operations org through a high-growth inflection point; you know what breaks at each stage and how to get ahead of it.
Strong ability to synthesize complex operational data into clear narratives and actionable recommendations for senior leadership.
Proven ability to drive sustained performance improvement through goal-setting, accountability systems, and direct coaching rather than direct execution.
Experience working cross-functionally with Product, Engineering, and Go-to-Market teams, with the credibility and communication skills to influence without authority.
AI-native mindset: you actively use AI tooling to find leverage, build it into how your teams work, and think about automation as a first-order input to operational design — not an afterthought.
Comfortable operating at pace. Harvey moves faster than most companies; candidates who thrive here have lived that before and found it energizing, not exhausting.
Strong analytical mindset; moves fluidly between high-level trends and ground-level detail.
Fluency with Zendesk and other operational tooling platforms.
$184,000 - $276,000
\"This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Louisiana, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin”
#LI-AD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is building one of the most consequential AI products in the world, and User Operations is central to how customers experience it. We are looking for a Senior Manager, User Operations to lead and own the performance of the NAMER region, developing their team of managers and defining the people management processes that keep their org running at a high bar. This individual will also work in close partnership with Support Operations to ensure operational programs and initiatives are adopted, measured, and deliver against performance goals.\n\nThis is a mid-build environment: the foundation is in place, the team is growing fast, and the expectation is that you will raise the bar significantly. This is not a steady-state role — you will be building as much as you are running, and the right person is energized by that.\n\nThe ideal person has extensive experience managing seasoned managers and driving performance in a fast-moving environment. They will own KPIs, manager quality, and team accountability for their region, maintaining and improving SOPs, implementing process changes at the manager layer, and ensuring programs from Support Operations land and stick. An AI-native approach is a must; this person finds leverage through tooling and automation, not just existing playbooks.\n\n\n\n\nWHAT YOU'LL DO\n\nPeople Leadership & Manager Development\n\n - Lead, coach, and develop a growing team of User Operations Managers by holding a high bar for people management quality including 1:1 effectiveness, performance management, and team culture.\n\n - Set clear expectations and hold experienced-managers accountable. This team brings real depth, and your job is to calibrate standards, surface gaps early, and drive performance with directness and care.\n\n - Act as a thought partner and escalation point for your managers on complex personnel decisions, team dynamics, and performance situations.\n\n - Partner with recruiting to bring in exceptional managers and ensure a strong onboarding experience that drives rapid time-to-impact.\n\n\n\nPerformance Ownership & Trend Synthesis\n\n - Own the performance health of your teams end to end — tracking and interpreting metrics across volume, quality, SLA adherence, CSAT, and team productivity.\n\n - Synthesize signals from across your teams to identify systemic trends, root causes, and improvement opportunities, and translate those into clear, actionable recommendations.\n\n - Establish and maintain a regular cadence of reporting and visibility into performance — leadership should always have an accurate picture of what is working and what is not.\n\n - Recognize when a pattern is localized versus org-wide, and calibrate response accordingly.\n\n\n\nCross-Functional Collaboration & Escalations\n\n - Serve as the primary User Operations representative in ongoing cross-functional relationships with Product, Engineering, and Go-to-Market teams.\n\n - Own escalation resolution for high-stakes or complex customer situations that require senior judgment.\n\n - Partner closely with Support Operations on process and program improvements — you own the people and performance side; they own the tooling and systems infrastructure.\n\n - Represent the voice of the frontline in planning conversations, ensuring operational realities are reflected in product and process decisions.\n\n\n\nStrategy & Roadmap Ownership\n\n - Drive the people and performance roadmap for your region — owning prioritization and execution of improvements to how your managers and their teams operate.\n\n - Identify structural gaps in how the org operates, propose solutions before they become problems, and execute them in partnership with Support Operations for anything tooling or process-related.\n\n - Bring an AI-first lens to everything: actively identify where automation, tooling, and AI integration can create leverage for your teams and reduce the operational burden on leadership.\n\n - Stay current on support industry trends, tooling, and best practices — and bring that external perspective into internal planning.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of experience in customer support or user operations, with 4+ years managing managers or leading multi-team organizations in a fast-paced, high-growth environment.\n\n - Demonstrated track record of developing strong managers, not just delivering results through individual teams.\n\n - Direct experience scaling a support or operations org through a high-growth inflection point; you know what breaks at each stage and how to get ahead of it.\n\n - Strong ability to synthesize complex operational data into clear narratives and actionable recommendations for senior leadership.\n\n - Proven ability to drive sustained performance improvement through goal-setting, accountability systems, and direct coaching rather than direct execution.\n\n - Experience working cross-functionally with Product, Engineering, and Go-to-Market teams, with the credibility and communication skills to influence without authority.\n\n - AI-native mindset: you actively use AI tooling to find leverage, build it into how your teams work, and think about automation as a first-order input to operational design — not an afterthought.\n\n - Comfortable operating at pace. Harvey moves faster than most companies; candidates who thrive here have lived that before and found it energizing, not exhausting.\n\n - Strong analytical mindset; moves fluidly between high-level trends and ground-level detail.\n\n - Fluency with Zendesk and other operational tooling platforms.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$184,000 - $276,000\n\n\n\n\"This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Louisiana, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin”\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AD1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"4a82c276-1113-41f6-baf9-a5be27e5c78f","title":"Staff Software Engineer, Core Infrastructure","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-03-27T16:49:13.340+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/4a82c276-1113-41f6-baf9-a5be27e5c78f","applyUrl":"https://jobs.ashbyhq.com/harvey/4a82c276-1113-41f6-baf9-a5be27e5c78f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in Bengaluru, India.
Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions
Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
Representative Projects
Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment
Long track record building and scaling complex, large-scale distributed systems
Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io)
Strong programming skills in Python, Go, or similar languages
Excellent problem-solving skills, a \"spidey sense\" of where things could go wrong, and a commitment to operational excellence
Experience building infrastructure for AI/ML workloads or high-throughput inference systems
Background with distributed rate limiting, load balancing, or quota management systems
Experience operating multi-tenant platforms with strict security and compliance requirements
Track record of leading complex cross-functional projects and delivering measurable impact
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.\n\nYou'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.\n\nThis role is based in Bengaluru, India.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions\n\n - Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management\n\n - Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues\n\n - Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms\n\n - Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint\n\n - Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments\n\n - Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership\n\n - Representative Projects\n \n - Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration\n \n - Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience\n \n - Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers\n \n - Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking\n \n - Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment\n\n - Long track record building and scaling complex, large-scale distributed systems\n\n - Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)\n\n - Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation\n\n - Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale\n\n - Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)\n\n - Strong programming skills in Python, Go, or similar languages\n\n - Excellent problem-solving skills, a \"spidey sense\" of where things could go wrong, and a commitment to operational excellence\n \n \n\n\nNICE TO HAVE\n\n - Experience building infrastructure for AI/ML workloads or high-throughput inference systems\n\n - Background with distributed rate limiting, load balancing, or quota management systems\n\n - Experience operating multi-tenant platforms with strict security and compliance requirements\n\n - Track record of leading complex cross-functional projects and delivering measurable impact\n\n\n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"4b57fc7f-3b29-4501-b41d-b700f4e3d6c6","title":"Head of Brand Campaigns","department":"Marketing","team":"Brand","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-29T21:51:13.497+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/4b57fc7f-3b29-4501-b41d-b700f4e3d6c6","applyUrl":"https://jobs.ashbyhq.com/harvey/4b57fc7f-3b29-4501-b41d-b700f4e3d6c6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
This role owns Harvey's brand strategy and how it shows up in market, across brand campaigns, paid media, and experiential activations. You will define the brand voice, brand strategy and translate it into in-market execution plans, managing the investment and the platforms required to bring them to life.
The role sits at the intersection of strategy, media, experiential, and cross-functional coordination, ensuring that every brand dollar is working toward a coherent, high-quality presence in the market. Success in this role comes from excellent taste, strong media fluency, sharp strategic thinking, and the ability to lead complex cross-functional workstreams with clarity and conviction.
Lead global brand campaigns across paid media, experiential, and integrated activations.
Manage and develop a brand marketing team ranging from paid media to experiential marketing.
Own Harvey's brand strategy and translate it into in-market execution plans.
Lead brand activation strategy for Harvey globally, collaborating with regional marketing leads for regional context.
Bridge brand and performance marketing: make strategic recommendations that connect upper-funnel brand campaigns with conversion-focused marketing to ensure a seamless customer journey, including sequencing strategies from awareness to conversion and consistent messaging across all funnel stages.
Own brand consistency across all performance creative, serving as a bridge between Creative/Design and DR teams, ensuring strategic briefs and creative direction reflect brand standards at every stage; review creative before launch and recommend conversion optimizations that never compromise brand integrity.
Own the budget for all brand marketing spend, including reconciliation and ongoing visibility into ROI.
Partner with Product Marketing to ensure brand moments amplify key product launches and messaging.
Partner closely with Creative/Design on concept development and asset creation to support activations.
Work with Global Events to integrate brand campaigns into Harvey's owned event program.
Manage agency relationships and lead RFP processes for any media, experiential, and production partners.
10+ years of experience in brand marketing, with depth in brand campaigns, paid media strategy, and experiential marketing.
Demonstrated experience owning and optimizing significant media budgets, with familiarity with buying rates across channels.
Experience managing external agencies and production partners across multiple simultaneous workstreams.
Strong cross-functional leadership skills, with the ability to coordinate across Brand, Demand Gen, Creative, and Events teams.
Exceptional taste and a track record of bringing a high creative bar to in-market work.
Experience directly managing marketing team members.
Comfort operating in fast-moving environments and making sound judgment calls under ambiguity.
$196,000 - $294,000 USD
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThis role owns Harvey's brand strategy and how it shows up in market, across brand campaigns, paid media, and experiential activations. You will define the brand voice, brand strategy and translate it into in-market execution plans, managing the investment and the platforms required to bring them to life.\n\nThe role sits at the intersection of strategy, media, experiential, and cross-functional coordination, ensuring that every brand dollar is working toward a coherent, high-quality presence in the market. Success in this role comes from excellent taste, strong media fluency, sharp strategic thinking, and the ability to lead complex cross-functional workstreams with clarity and conviction.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead global brand campaigns across paid media, experiential, and integrated activations.\n\n - Manage and develop a brand marketing team ranging from paid media to experiential marketing.\n\n - Own Harvey's brand strategy and translate it into in-market execution plans.\n\n - Lead brand activation strategy for Harvey globally, collaborating with regional marketing leads for regional context.\n\n - Bridge brand and performance marketing: make strategic recommendations that connect upper-funnel brand campaigns with conversion-focused marketing to ensure a seamless customer journey, including sequencing strategies from awareness to conversion and consistent messaging across all funnel stages.\n\n - Own brand consistency across all performance creative, serving as a bridge between Creative/Design and DR teams, ensuring strategic briefs and creative direction reflect brand standards at every stage; review creative before launch and recommend conversion optimizations that never compromise brand integrity.\n\n - Own the budget for all brand marketing spend, including reconciliation and ongoing visibility into ROI.\n\n - Partner with Product Marketing to ensure brand moments amplify key product launches and messaging.\n\n - Partner closely with Creative/Design on concept development and asset creation to support activations.\n\n - Work with Global Events to integrate brand campaigns into Harvey's owned event program.\n\n - Manage agency relationships and lead RFP processes for any media, experiential, and production partners.\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of experience in brand marketing, with depth in brand campaigns, paid media strategy, and experiential marketing.\n\n - Demonstrated experience owning and optimizing significant media budgets, with familiarity with buying rates across channels.\n\n - Experience managing external agencies and production partners across multiple simultaneous workstreams.\n\n - Strong cross-functional leadership skills, with the ability to coordinate across Brand, Demand Gen, Creative, and Events teams.\n\n - Exceptional taste and a track record of bringing a high creative bar to in-market work.\n\n - Experience directly managing marketing team members.\n\n - Comfort operating in fast-moving environments and making sound judgment calls under ambiguity.\n\n\n\n\nCOMPENSATION\n\n$196,000 - $294,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"4b9b1e85-c82a-4944-a6c5-b41ec4bf8210","title":"Senior Business Recruiter, G&A","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-11T18:56:23.031+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/4b9b1e85-c82a-4944-a6c5-b41ec4bf8210","applyUrl":"https://jobs.ashbyhq.com/harvey/4b9b1e85-c82a-4944-a6c5-b41ec4bf8210/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a senior member of our growing talent team, you’ll report to the Head of Business Recruiting and lead full-cycle recruitment across our business functions (e.g., Sales, HR, Legal, Finance, etc.). You’ll serve as a strategic talent partner to senior leaders, driving hiring strategies that align with company objectives and long-term workforce planning.
In addition to delivering top-tier talent, you’ll play a critical role in elevating and scaling our recruiting operations during a period of rapid growth. This includes influencing hiring decisions through data and market insights, mentoring junior recruiters, optimizing processes, and helping shape best-in-class talent practices. You’ll be expected to operate with a high degree of autonomy, proactively identify talent gaps, and build strong pipelines for both immediate and future needs.
Serve as a strategic talent partner to senior leaders and hiring managers, shaping hiring plans and advising on effective, data-driven recruiting strategies aligned to business goals.
Own and drive full-cycle recruiting for complex and high-impact business roles across GTM, G&A, and operations functions.
Proactively source and engage top-tier, often passive, talent through creative and targeted outreach strategies across multiple channels.
Lead calibrated screening and structured interview processes, ensuring rigor, consistency, and high hiring bar standards.
Provide clear, consultative updates to stakeholders, influencing decision-making through market insights, pipeline data, and talent trends.
Deliver an exceptional, high-touch candidate experience from initial outreach through close, serving as a brand ambassador for the company.
Drive continuous improvement of recruiting workflows, interview practices, and documentation; identify and implement scalable solutions.
Partner closely with People, Finance, and leadership to support workforce planning and headcount forecasting.
5+ years of full-cycle recruiting experience, including ownership of senior-level business roles in fast-paced, high-growth environments.
Demonstrated ability to influence senior stakeholders and operate as a trusted advisor rather than a transactional recruiter.
Strong experience hiring for business-side functions (e.g., GTM, G&A, operations), including strategic and leadership-level roles.
Proven track record of building and executing sourcing strategies that yield high-quality, diverse candidate pipelines.
Deep understanding of recruiting metrics, funnel analytics, and market insights, with the ability to translate data into action.
Proactive, adaptable, and solutions-oriented, with a continuous improvement mindset.
Experience mentoring or coaching junior team members.
Experience implementing or optimizing recruiting systems and processes.
Familiarity with tools like Ashby, Gem, Notion, Slack, and Google Workspace to drive efficient and scalable recruiting operations.
128,000-190,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a senior member of our growing talent team, you’ll report to the Head of Business Recruiting and lead full-cycle recruitment across our business functions (e.g., Sales, HR, Legal, Finance, etc.). You’ll serve as a strategic talent partner to senior leaders, driving hiring strategies that align with company objectives and long-term workforce planning.\n\nIn addition to delivering top-tier talent, you’ll play a critical role in elevating and scaling our recruiting operations during a period of rapid growth. This includes influencing hiring decisions through data and market insights, mentoring junior recruiters, optimizing processes, and helping shape best-in-class talent practices. You’ll be expected to operate with a high degree of autonomy, proactively identify talent gaps, and build strong pipelines for both immediate and future needs.\n\n\n\n\n\nWHAT YOU'LL DO\n\nServe as a strategic talent partner to senior leaders and hiring managers, shaping hiring plans and advising on effective, data-driven recruiting strategies aligned to business goals.\n\nOwn and drive full-cycle recruiting for complex and high-impact business roles across GTM, G&A, and operations functions.\n\nProactively source and engage top-tier, often passive, talent through creative and targeted outreach strategies across multiple channels.\n\nLead calibrated screening and structured interview processes, ensuring rigor, consistency, and high hiring bar standards.\n\nProvide clear, consultative updates to stakeholders, influencing decision-making through market insights, pipeline data, and talent trends.\n\nDeliver an exceptional, high-touch candidate experience from initial outreach through close, serving as a brand ambassador for the company.\n\nDrive continuous improvement of recruiting workflows, interview practices, and documentation; identify and implement scalable solutions.\n\nPartner closely with People, Finance, and leadership to support workforce planning and headcount forecasting.\n\n\n\n\nWHAT YOU HAVE\n\n5+ years of full-cycle recruiting experience, including ownership of senior-level business roles in fast-paced, high-growth environments.\n\nDemonstrated ability to influence senior stakeholders and operate as a trusted advisor rather than a transactional recruiter.\n\nStrong experience hiring for business-side functions (e.g., GTM, G&A, operations), including strategic and leadership-level roles.\n\nProven track record of building and executing sourcing strategies that yield high-quality, diverse candidate pipelines.\n\nDeep understanding of recruiting metrics, funnel analytics, and market insights, with the ability to translate data into action.\n\nProactive, adaptable, and solutions-oriented, with a continuous improvement mindset.\n\n\n\n\nNICE TO HAVE\n\nExperience mentoring or coaching junior team members.\n\nExperience implementing or optimizing recruiting systems and processes.\n\nFamiliarity with tools like Ashby, Gem, Notion, Slack, and Google Workspace to drive efficient and scalable recruiting operations.\n\n\n\n\nCOMPENSATION\n\n128,000-190,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"4d661139-19ad-42af-9f6c-a68c71263e14","title":"Staff Software Engineer, Site Reliability Engineer ","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-12-01T23:37:40.482+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/4d661139-19ad-42af-9f6c-a68c71263e14","applyUrl":"https://jobs.ashbyhq.com/harvey/4d661139-19ad-42af-9f6c-a68c71263e14/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle
Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality
Provide technical mentorship and leadership, promoting best practices and fostering team growth
10+ years of experience in Site Reliability Engineering or similar roles supporting production environments, with proven ability to mentor and guide technical teams
Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.)
Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
Strong programming skills (Python, Bash, Go, or similar languages)
Proven track record of diagnosing complex system problems and implementing durable solutions
Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence
$238,000 - $290,000 USD
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you. \n\n\n\nThis role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions\n\n - Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements\n\n - Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention\n\n - Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle\n\n - Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality\n\n - Provide technical mentorship and leadership, promoting best practices and fostering team growth\n\n\n\n\nWHAT YOU HAVE \n\n - 10+ years of experience in Site Reliability Engineering or similar roles supporting production environments, with proven ability to mentor and guide technical teams\n\n - Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.)\n\n - Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)\n\n - Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)\n\n - Strong programming skills (Python, Bash, Go, or similar languages)\n\n - Proven track record of diagnosing complex system problems and implementing durable solutions\n\n - Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles\n\n - Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence\n\n\n\n\nCOMPENSATION RANGE\n\n$238,000 - $290,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"4de85e3d-1810-4d93-b821-fcc442302e4f","title":"Legal Engineer (In-House)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-17T14:37:03.905+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/4de85e3d-1810-4d93-b821-fcc442302e4f","applyUrl":"https://jobs.ashbyhq.com/harvey/4de85e3d-1810-4d93-b821-fcc442302e4f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This In-House-focused Legal Engineer role is designed for attorneys with experience working inside companies, partnering with business teams, and advising on a broad range of commercial, regulatory, employment, compliance, privacy, product, and corporate legal matters. The ideal candidate understands the pace, complexity, and cross-functional nature of in-house legal work and is excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with in-house legal teams at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from in-house lawyers into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how in-house legal teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal departments.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience practicing law in-house and/or advising corporate legal departments at a top-tier law firm or sophisticated company legal team.
Strong understanding of the workflows, challenges, and demands faced by in-house legal teams, including balancing legal risk with business priorities.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals and business stakeholders at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience working cross-functionally with business, operations, compliance, or product teams is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis In-House-focused Legal Engineer role is designed for attorneys with experience working inside companies, partnering with business teams, and advising on a broad range of commercial, regulatory, employment, compliance, privacy, product, and corporate legal matters. The ideal candidate understands the pace, complexity, and cross-functional nature of in-house legal work and is excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with in-house legal teams at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from in-house lawyers into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how in-house legal teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal departments.\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience practicing law in-house and/or advising corporate legal departments at a top-tier law firm or sophisticated company legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by in-house legal teams, including balancing legal risk with business priorities.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals and business stakeholders at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience working cross-functionally with business, operations, compliance, or product teams is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"500b842d-6c5a-4778-8038-34f024450bb6","title":"Legal Engineer - Custom Solutions","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-03T19:00:32.025+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/500b842d-6c5a-4778-8038-34f024450bb6","applyUrl":"https://jobs.ashbyhq.com/harvey/500b842d-6c5a-4778-8038-34f024450bb6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's Custom Solutions team builds tailored AI tools for leading strategic customers. The team scopes, designs and implements custom agents, playbooks and prompts to address high-priority use cases. Each solution is built around a customer's specific needs and stored in its Harvey instance for scalable access across the organization. Team members have opportunities to travel onsite and build relationships with senior stakeholders to support the rollout of these tools. They also partner with Harvey's Go-to-Market and Product teams to advance the platform by gathering feedback, surfacing opportunities and piloting features.
Establish a clear understanding of Harvey's platform and the process for building solutions (you're not expected to be a platform expert on day one, but you should be interested in becoming one).
Scope, design and build custom agents, playbooks and prompts for key strategic customers.
Build strong relationships with senior stakeholders to understand their requirements, map their processes and turn needs into working solutions.
Prototype, test and iterate, including piloting Harvey features prior to general release.
Communicate market feedback to Product and Engineering, surfacing the opportunities for enhancements that will be most impactful.
Partner with Harvey's other Legal Engineering and Go-to-Market teams to deliver measurable growth.
Create and maintain reusable assets, capturing best practices to speed up future deployments.
JD or equivalent legal qualification.
5+ years of experience as a practicing lawyer at a top-tier firm and/or in-house legal team.
Curiosity about testing various approaches, evaluating deliverable quality and optimizing for customer outcomes and experience.
Strong communication skills and a track record of partnering with senior stakeholders to drive results.
Interest in driving positive change in the legal industry through AI.
Experience using AI tools in legal practice is a plus.
OTE 75/25 Split $220,000-320,000
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's Custom Solutions team builds tailored AI tools for leading strategic customers. The team scopes, designs and implements custom agents, playbooks and prompts to address high-priority use cases. Each solution is built around a customer's specific needs and stored in its Harvey instance for scalable access across the organization. Team members have opportunities to travel onsite and build relationships with senior stakeholders to support the rollout of these tools. They also partner with Harvey's Go-to-Market and Product teams to advance the platform by gathering feedback, surfacing opportunities and piloting features.\n\n\n\n\nWHAT YOU'LL DO\n\n - Establish a clear understanding of Harvey's platform and the process for building solutions (you're not expected to be a platform expert on day one, but you should be interested in becoming one).\n\n - Scope, design and build custom agents, playbooks and prompts for key strategic customers.\n\n - Build strong relationships with senior stakeholders to understand their requirements, map their processes and turn needs into working solutions.\n\n - Prototype, test and iterate, including piloting Harvey features prior to general release.\n\n - Communicate market feedback to Product and Engineering, surfacing the opportunities for enhancements that will be most impactful.\n\n - Partner with Harvey's other Legal Engineering and Go-to-Market teams to deliver measurable growth.\n\n - Create and maintain reusable assets, capturing best practices to speed up future deployments.\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - 5+ years of experience as a practicing lawyer at a top-tier firm and/or in-house legal team.\n\n - Curiosity about testing various approaches, evaluating deliverable quality and optimizing for customer outcomes and experience.\n\n - Strong communication skills and a track record of partnering with senior stakeholders to drive results.\n\n - Interest in driving positive change in the legal industry through AI.\n\n - Experience using AI tools in legal practice is a plus.\n\n\n\n\nCOMPENSATION\n\nOTE 75/25 Split $220,000-320,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"5025299f-6a46-4e1a-9f38-c39dd4a056dc","title":"Practice Lead, Law Firm Transformation","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-04T19:50:00.933+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/5025299f-6a46-4e1a-9f38-c39dd4a056dc","applyUrl":"https://jobs.ashbyhq.com/harvey/5025299f-6a46-4e1a-9f38-c39dd4a056dc/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Every law firm now has access to AI. Only some will use it to fundamentally change how their lawyers practice, how their clients are served, and how their business runs. The gap between those two groups will define the winners in the next decade of legal services — and closing that gap is the work of Harvey's Transformation Office.
As a senior member of the Transformation Office, the Practice Lead will partner with the world's leading law firms to help them understand what their future will look like and design a clear path to get there. This isn't about handing clients a roadmap and walking away — it's about deeply understanding each firm's world, drawing on the full breadth of what Harvey has to offer, and connecting the right capabilities, teams, and tools to the right problems. This means matching deep AI expertise with legal industry experience and aligning firms on metrics for success, phases of adoption, key milestones, and measurable outcomes tied to their business goals. The firms that get this right won't just be more efficient, they'll be categorically different, and this role exists to help them get there.
Serve as a trusted transformation advisor to Harvey's most strategic law firm clients and prospects, embedding directly in their world to understand how they operate, where AI can move the needle, and what it will take to get there.
Draw on the full range of Harvey's capabilities: sales, legal engineering, customer success, legal innovation, and product to connect the right assets and expertise to each firm's unique challenges and opportunities.
Design and lead end-to-end AI transformation programs covering use case prioritization, executive alignment, rollout planning, governance, and success measurement, spanning all facets of organizational change: Technology, Skills, Communications, Structures, and Governance.
Help firm leaders translate complex AI capability into clear, actionable strategies that make sense for each firm's size, structure, practice mix, and ambitions.
Build and own the operational infrastructure of this practice: repeatable transformation playbooks, executive workshop formats, value realization frameworks, and practice area benchmarks that allow Harvey to scale high-quality transformation support across firms worldwide.
Collaborate cross-functionally with Account Executives, Legal Engineers, Customer Success Managers, Legal Product Specialists, Product, and Marketing to identify adoption barriers, build firm-specific strategies, and feed insights back into product and go-to-market decisions.
Define and track transformation success metrics including adoption, utilization, measurable value, ROI, customer health, executive engagement, renewal readiness, and expansion readiness.
Represent Harvey credibly in the legal tech space through firm advising, thought leadership, and community engagement.
12+ years experience at a top-tier management consulting firm with a focus on enterprise transformation, organizational change, or professional services strategy.
Deep understanding of the business of law, including how law firms operate, how decisions get made, and how technology and AI are reshaping the industry.
Executive presence and client credibility: equally comfortable advising a managing partner on transformation strategy and rolling up your sleeves on the ground
Proven ability to build from the ground up: designing playbooks, standing up functions, and generating momentum and enthusiasm across a team and an organization.
Strong point of view on where AI is taking the legal industry, paired with the empathy and communication skills to meet clients where they are and bring them along on the journey.
Comfort with data-informed decision-making, including the ability to define outcomes, diagnose adoption risks, and adjust strategy based on usage and business impact.
High-agency operating style suited to a fast-moving, ambiguous, early-stage environment, with a bias toward simple, scalable approaches over overly complex programs.
$260,000–$350,000 USD
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nEvery law firm now has access to AI. Only some will use it to fundamentally change how their lawyers practice, how their clients are served, and how their business runs. The gap between those two groups will define the winners in the next decade of legal services — and closing that gap is the work of Harvey's Transformation Office.\n\nAs a senior member of the Transformation Office, the Practice Lead will partner with the world's leading law firms to help them understand what their future will look like and design a clear path to get there. This isn't about handing clients a roadmap and walking away — it's about deeply understanding each firm's world, drawing on the full breadth of what Harvey has to offer, and connecting the right capabilities, teams, and tools to the right problems. This means matching deep AI expertise with legal industry experience and aligning firms on metrics for success, phases of adoption, key milestones, and measurable outcomes tied to their business goals. The firms that get this right won't just be more efficient, they'll be categorically different, and this role exists to help them get there.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as a trusted transformation advisor to Harvey's most strategic law firm clients and prospects, embedding directly in their world to understand how they operate, where AI can move the needle, and what it will take to get there.\n\n - Draw on the full range of Harvey's capabilities: sales, legal engineering, customer success, legal innovation, and product to connect the right assets and expertise to each firm's unique challenges and opportunities.\n\n - Design and lead end-to-end AI transformation programs covering use case prioritization, executive alignment, rollout planning, governance, and success measurement, spanning all facets of organizational change: Technology, Skills, Communications, Structures, and Governance.\n\n - Help firm leaders translate complex AI capability into clear, actionable strategies that make sense for each firm's size, structure, practice mix, and ambitions.\n\n - Build and own the operational infrastructure of this practice: repeatable transformation playbooks, executive workshop formats, value realization frameworks, and practice area benchmarks that allow Harvey to scale high-quality transformation support across firms worldwide.\n\n - Collaborate cross-functionally with Account Executives, Legal Engineers, Customer Success Managers, Legal Product Specialists, Product, and Marketing to identify adoption barriers, build firm-specific strategies, and feed insights back into product and go-to-market decisions.\n\n - Define and track transformation success metrics including adoption, utilization, measurable value, ROI, customer health, executive engagement, renewal readiness, and expansion readiness.\n\n - Represent Harvey credibly in the legal tech space through firm advising, thought leadership, and community engagement.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 12+ years experience at a top-tier management consulting firm with a focus on enterprise transformation, organizational change, or professional services strategy.\n\n - Deep understanding of the business of law, including how law firms operate, how decisions get made, and how technology and AI are reshaping the industry.\n\n - Executive presence and client credibility: equally comfortable advising a managing partner on transformation strategy and rolling up your sleeves on the ground\n\n - Proven ability to build from the ground up: designing playbooks, standing up functions, and generating momentum and enthusiasm across a team and an organization.\n\n - Strong point of view on where AI is taking the legal industry, paired with the empathy and communication skills to meet clients where they are and bring them along on the journey.\n\n - Comfort with data-informed decision-making, including the ability to define outcomes, diagnose adoption risks, and adjust strategy based on usage and business impact.\n\n - High-agency operating style suited to a fast-moving, ambiguous, early-stage environment, with a bias toward simple, scalable approaches over overly complex programs.\n\n\n\n\n\nCOMPENSATION\n\n$260,000–$350,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"50a8df2a-c50e-4326-ae90-0c9f8ee0cf1d","title":"Senior Product Security Engineer","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-04-29T13:23:03.556+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/50a8df2a-c50e-4326-ae90-0c9f8ee0cf1d","applyUrl":"https://jobs.ashbyhq.com/harvey/50a8df2a-c50e-4326-ae90-0c9f8ee0cf1d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Senior Software Engineer on the Product Security team at Harvey, you'll be a key technical contributor shaping how security is built into our AI platform. We store and process our customers’ most sensitive data, and as a result, security is paramount at every stage of our product lifecycle. You'll own the security of critical product areas, conduct deep vulnerability research and code review, and partner closely with engineering teams to raise the security bar in the areas you work in (both for humans and agents). You’ll implement both technical controls and security features within the Harvey platform.
Our security program is driven by our collective offensive security experience: breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies’ data breaches. We regularly conduct penetration tests and red team exercises with external security firms. At the same time, we are all software engineers - contributing code daily and approaching security with an engineering-first mindset.
Help define and implement security standards across the teams you partner with
Incorporate secure design principles at every stage of development
Own and review security-critical code across key parts of the product, including authentication and access control
Build secure-by-default libraries and tooling that make secure path easier for the engineers
Drive mitigation during security-related incidents, working cross-functionally as needed with Detection & Response as well as other teams
Mentor engineers and raise the security bar across teams through code reviews, design reviews, and technical guidance
5+ years of experience in product security, application security, offensive security, and/or security-focused software engineering
Long track record of identifying and remediating software vulnerabilities, demonstrated through CVEs, bug bounty awards, published research, or prior work experience
Ability to collaborate on cross-functional security initiatives and influence engineering teams on security best practices
Experience educating engineers to improve security practices across a team
Strong programming skills with demonstrated experience writing high-quality, production software
Strong communication and collaboration skills across technical and non-technical audiences
Track record of executing on complex security projects and delivering measurable security improvements
Experience building security programs or practices at hyper-growth startups
Background with cloud environments (Azure, GCP, AWS) and cloud-native security patterns
Experience with AI/ML systems and emerging security considerations for LLM-based applications
$188,000-282,000 USD
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Senior Software Engineer on the Product Security team at Harvey, you'll be a key technical contributor shaping how security is built into our AI platform. We store and process our customers’ most sensitive data, and as a result, security is paramount at every stage of our product lifecycle. You'll own the security of critical product areas, conduct deep vulnerability research and code review, and partner closely with engineering teams to raise the security bar in the areas you work in (both for humans and agents). You’ll implement both technical controls and security features within the Harvey platform.\n\nOur security program is driven by our collective offensive security experience: breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies’ data breaches. We regularly conduct penetration tests and red team exercises with external security firms. At the same time, we are all software engineers - contributing code daily and approaching security with an engineering-first mindset.\n\n\n\n\nWHAT YOU’LL DO\n\n - Help define and implement security standards across the teams you partner with\n\n - Incorporate secure design principles at every stage of development\n\n - Own and review security-critical code across key parts of the product, including authentication and access control\n\n - Build secure-by-default libraries and tooling that make secure path easier for the engineers\n\n - Drive mitigation during security-related incidents, working cross-functionally as needed with Detection & Response as well as other teams\n\n - Mentor engineers and raise the security bar across teams through code reviews, design reviews, and technical guidance\n\n\n\n\nWHAT YOU HAVE \n\n - 5+ years of experience in product security, application security, offensive security, and/or security-focused software engineering\n\n - Long track record of identifying and remediating software vulnerabilities, demonstrated through CVEs, bug bounty awards, published research, or prior work experience\n\n - Ability to collaborate on cross-functional security initiatives and influence engineering teams on security best practices\n\n - Experience educating engineers to improve security practices across a team\n\n - Strong programming skills with demonstrated experience writing high-quality, production software\n\n - Strong communication and collaboration skills across technical and non-technical audiences\n\n - Track record of executing on complex security projects and delivering measurable security improvements\n\n\n\n\nNICE TO HAVE\n\n - Experience building security programs or practices at hyper-growth startups\n\n - Background with cloud environments (Azure, GCP, AWS) and cloud-native security patterns\n\n - Experience with AI/ML systems and emerging security considerations for LLM-based applications\n\n\n\n\nCOMPENSATION RANGE\n\n$188,000-282,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"5194f7dd-e9dd-4a46-8d8e-02250d6dae31","title":"Workplace Manager","department":"Human Resources","team":"Human Resources","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-04-07T20:50:33.732+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/5194f7dd-e9dd-4a46-8d8e-02250d6dae31","applyUrl":"https://jobs.ashbyhq.com/harvey/5194f7dd-e9dd-4a46-8d8e-02250d6dae31/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Workplace Manager, you own the day-to-day workplace experience at our second largest hub in New York—keeping operations running smoothly while driving initiatives that elevate the employee experience, optimize costs, and scale our workplace infrastructure as Harvey grows. This is a fully in-office role based in the Flatiron district in NY, with an expectation of on-site presence Monday through Friday, 9:00am–5:00pm to support the daily workplace experience.
Own the end-to-end workplace and guest experience for the NY office, setting and maintaining standards for safety, functionality, and employee satisfaction
Lead the planning and execution of an upcoming office relocation into a 180,000 sq ft Class A building, delivering a seamless transition and establishing white glove service standards befitting the new space
Proactively identify operational improvements and lead implementation; maintain office systems, SOPs, and documentation to support a growing team
Oversee and manage day-to-day Workplace operations in the office, including janitorial services, food & beverage, repairs/maintenance, interior plants/landscaping, security, shipping services, seating plans, office supplies, and maintaining FF&E.
Maintain a relationship with the landlord and building management
Manage contracted services necessary to maintain the facilities
Manage space planning- keeping floorplans up to date and coordinating moves/adds/changes
Develop and manage the office operating budget; track spend, identify savings, and make data-informed recommendations
Own vendor relationships end-to-end: selection, contract negotiation, performance management, COIs, POs, payment, and renewals
Manage and prioritize office requests through the Workplace ticketing system
Ensure local programs and services align with global Workplace standards
Create a warm, inclusive office environment that reflects Harvey's values and culture
Own the local workplace onboarding experience (office tours, swag, event planning) and partner with People Ops to continuously improve it based on new hire feedback
Partner with the People team to bring culture initiatives to life in the NY office
Coordinate logistics for team offsites, all-hands meetings, and visiting employees from other offices
Partner with recruiting and executive teams on high-touch candidate and client visits
Manage office-related communications and announcements
Build and lead a Workplace team as Harvey scales—hiring, developing, and managing staff to meet the growing demands of the NY office
Lead or contribute to workplace-related projects (office moves, buildouts, policy rollouts)
Partner with IT, Security, People Ops, and Finance on initiatives that span functions
5+ years of experience in Workplace/facility management, workplace operations, or a similar role, ideally at a fast-growing tech or startup company
Proven experience managing a workplace for 300+ employees, with the operational rigor and people skills that scale demands
Experience leading or playing a central role in a major office relocation or large-scale buildout, including managing Class A building relationships and delivering elevated, white glove service standards
Genuine comfort operating in ambiguity—you make sound decisions without waiting for perfect information, and you course-correct quickly when things shift
Scrappiness and resourcefulness—you know how to get things done with what you have, and you don't let a lack of infrastructure slow you down
Experience managing or directly supervising a team, with a track record of developing others and fostering a collaborative, high-performing culture
A genuine passion for creating great workplace experiences and making people feel welcome
Ability to maintain composure and effectiveness in high-pressure situations
Demonstrated foundational understanding of office systems (HVAC, plumbing, electrical, lighting) and can communicate effectively with trades to resolve issues
Ability to assess, plan, and organize assigned work efficiently
Experience with ticketing systems and project management tools used to track and manage tasks.
A proactive, solutions-oriented mindset—you see what needs to be done and take initiative without being asked
Strong organizational skills and the ability to juggle multiple (sometimes conflicting) priorities with attention to detail
Excellent interpersonal and communication skills; you’re someone people naturally trust and go to for help
Experience managing vendor relationships
Comfort working in a fast-paced environment where priorities can shift quickly
$137,100 - $205,700 USD
#LI-CA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs Workplace Manager, you own the day-to-day workplace experience at our second largest hub in New York—keeping operations running smoothly while driving initiatives that elevate the employee experience, optimize costs, and scale our workplace infrastructure as Harvey grows. This is a fully in-office role based in the Flatiron district in NY, with an expectation of on-site presence Monday through Friday, 9:00am–5:00pm to support the daily workplace experience.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n\nWORKPLACE OPERATIONS\n\n - Own the end-to-end workplace and guest experience for the NY office, setting and maintaining standards for safety, functionality, and employee satisfaction\n\n - Lead the planning and execution of an upcoming office relocation into a 180,000 sq ft Class A building, delivering a seamless transition and establishing white glove service standards befitting the new space\n\n - Proactively identify operational improvements and lead implementation; maintain office systems, SOPs, and documentation to support a growing team\n\n - Oversee and manage day-to-day Workplace operations in the office, including janitorial services, food & beverage, repairs/maintenance, interior plants/landscaping, security, shipping services, seating plans, office supplies, and maintaining FF&E.\n\n - Maintain a relationship with the landlord and building management\n\n - Manage contracted services necessary to maintain the facilities\n\n - Manage space planning- keeping floorplans up to date and coordinating moves/adds/changes\n\n - Develop and manage the office operating budget; track spend, identify savings, and make data-informed recommendations\n\n - Own vendor relationships end-to-end: selection, contract negotiation, performance management, COIs, POs, payment, and renewals\n\n - Manage and prioritize office requests through the Workplace ticketing system\n\n - Ensure local programs and services align with global Workplace standards\n\n\n\n\nONBOARDING & CULTURE\n\n - Create a warm, inclusive office environment that reflects Harvey's values and culture\n\n - Own the local workplace onboarding experience (office tours, swag, event planning) and partner with People Ops to continuously improve it based on new hire feedback\n\n - Partner with the People team to bring culture initiatives to life in the NY office\n\n - Coordinate logistics for team offsites, all-hands meetings, and visiting employees from other offices\n\n - Partner with recruiting and executive teams on high-touch candidate and client visits\n\n - Manage office-related communications and announcements\n\n\nCROSS-FUNCTIONAL PARTNERSHIP\n\n - Build and lead a Workplace team as Harvey scales—hiring, developing, and managing staff to meet the growing demands of the NY office\n\n - Lead or contribute to workplace-related projects (office moves, buildouts, policy rollouts)\n\n - Partner with IT, Security, People Ops, and Finance on initiatives that span functions\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in Workplace/facility management, workplace operations, or a similar role, ideally at a fast-growing tech or startup company\n\n - Proven experience managing a workplace for 300+ employees, with the operational rigor and people skills that scale demands\n\n - Experience leading or playing a central role in a major office relocation or large-scale buildout, including managing Class A building relationships and delivering elevated, white glove service standards\n\n - Genuine comfort operating in ambiguity—you make sound decisions without waiting for perfect information, and you course-correct quickly when things shift\n\n - Scrappiness and resourcefulness—you know how to get things done with what you have, and you don't let a lack of infrastructure slow you down\n\n - Experience managing or directly supervising a team, with a track record of developing others and fostering a collaborative, high-performing culture\n\n - A genuine passion for creating great workplace experiences and making people feel welcome\n\n - Ability to maintain composure and effectiveness in high-pressure situations\n\n - Demonstrated foundational understanding of office systems (HVAC, plumbing, electrical, lighting) and can communicate effectively with trades to resolve issues\n\n - Ability to assess, plan, and organize assigned work efficiently\n\n - Experience with ticketing systems and project management tools used to track and manage tasks.\n\n - A proactive, solutions-oriented mindset—you see what needs to be done and take initiative without being asked\n\n - Strong organizational skills and the ability to juggle multiple (sometimes conflicting) priorities with attention to detail\n\n - Excellent interpersonal and communication skills; you’re someone people naturally trust and go to for help\n\n - Experience managing vendor relationships\n\n - Comfort working in a fast-paced environment where priorities can shift quickly\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$137,100 - $205,700 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-CA1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"51dfeabc-6364-4e3e-85c5-79dac2fe0dc2","title":"Manager, Legal Engineering (Product Specialists)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Sydney","secondaryLocations":[],"publishedAt":"2026-07-06T20:07:03.565+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/51dfeabc-6364-4e3e-85c5-79dac2fe0dc2","applyUrl":"https://jobs.ashbyhq.com/harvey/51dfeabc-6364-4e3e-85c5-79dac2fe0dc2/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineer - Product Specialist Manager, Sydney, will lead and scale a high-performing team of Legal Engineer - Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.
You will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.
This is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.
This role will be a face of Harvey in APAC—building trust with partners and counsel at Australia's top firms, ASX 50 corporates, and asset managers while feeding market insights back to Product and GTM. The role partners with Customer Success, Sales, and Product leadership to define a scalable, high-performing post-sales function across the region, making it an exceptional opportunity to shape a category-defining function at a pivotal stage of growth.
Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise. Coach team members through complex customer situations, provide actionable feedback, and create clear paths for growth and performance excellence.
Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion. Partner closely with Customer Success Managers and Account Executives to ensure coordinated account strategies that deepen engagement and demonstrate measurable value.
Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement. Ensure consistent, high-quality delivery of workshops, trainings, and hands-on agent building sessions that help legal professionals integrate Harvey deeply into their workflows across practice areas and geographies.
Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders. Step into critical moments to unblock adoption challenges and reinforce Harvey’s value proposition.
Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base. Establish clear performance metrics tied to adoption, engagement, and customer health. Drive accountability through data-informed decision making.
Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale. Partner with Legal Enablement and Product to continuously improve materials and approaches.
Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions. Ensure insights from customer engagements are translated into actionable improvements across teams.
Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development. Advocate for features and workflows that address real-world legal use cases and improve usability, adoption, and impact.
Shape Harvey’s customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers. Help define how Harvey communicates value in a post-sales context.
Australian practising certificate (or equivalent common-law qualification) with 7+ years PQE at a top-tier firm (e.g., Band 1 Chambers / AFR Top 10) or in-house legal environment.
Prior experience managing or mentoring a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise.
Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams.
Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach.
Location: Sydney, NSW (Hybrid with flexibility)
Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
Professional Development: Annual support for courses, certifications, conferences, and books.
Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
#LI-GE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineer - Product Specialist Manager, Sydney, will lead and scale a high-performing team of Legal Engineer - Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.\n\nYou will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.\n\nThis is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.\n\nThis role will be a face of Harvey in APAC—building trust with partners and counsel at Australia's top firms, ASX 50 corporates, and asset managers while feeding market insights back to Product and GTM. The role partners with Customer Success, Sales, and Product leadership to define a scalable, high-performing post-sales function across the region, making it an exceptional opportunity to shape a category-defining function at a pivotal stage of growth.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise. Coach team members through complex customer situations, provide actionable feedback, and create clear paths for growth and performance excellence.\n\n - Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion. Partner closely with Customer Success Managers and Account Executives to ensure coordinated account strategies that deepen engagement and demonstrate measurable value.\n\n - Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement. Ensure consistent, high-quality delivery of workshops, trainings, and hands-on agent building sessions that help legal professionals integrate Harvey deeply into their workflows across practice areas and geographies.\n\n - Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders. Step into critical moments to unblock adoption challenges and reinforce Harvey’s value proposition.\n\n - Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base. Establish clear performance metrics tied to adoption, engagement, and customer health. Drive accountability through data-informed decision making.\n\n - Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale. Partner with Legal Enablement and Product to continuously improve materials and approaches.\n\n - Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions. Ensure insights from customer engagements are translated into actionable improvements across teams.\n\n - Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development. Advocate for features and workflows that address real-world legal use cases and improve usability, adoption, and impact.\n\n - Shape Harvey’s customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers. Help define how Harvey communicates value in a post-sales context.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Australian practising certificate (or equivalent common-law qualification) with 7+ years PQE at a top-tier firm (e.g., Band 1 Chambers / AFR Top 10) or in-house legal environment.\n\n - Prior experience managing or mentoring a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams.\n\n - Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach.\n\n\n\n\nADDITIONAL INFORMATION\n\n - Location: Sydney, NSW (Hybrid with flexibility)\n\n - Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\nWHAT WE OFFER\n\n - Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home\n\n - Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.\n\n - Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.\n\n - Retirement & Security: Comprehensive coverage designed to support your long-term well-being.\n\n - Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.\n\n - Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.\n\n - Professional Development: Annual support for courses, certifications, conferences, and books.\n\n - Remote Work Allowance: Monthly support for home office, internet, and phone expenses.\n\n - Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-GE1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"51f9f397-c7ca-4b4f-a8f1-f5ff17076503","title":"Partner Program Lead","department":"Business Development","team":"Business Development","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-24T18:17:59.738+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/51f9f397-c7ca-4b4f-a8f1-f5ff17076503","applyUrl":"https://jobs.ashbyhq.com/harvey/51f9f397-c7ca-4b4f-a8f1-f5ff17076503/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Partner Programs Lead builds and scales the infrastructure that powers Harvey's partner ecosystem across technology, consulting, and channel relationships. They sit on the Partnerships Business Development team, translating Harvey's go-to-market priorities into clear, structured programs that partners can execute against. This role ensures Harvey's partner motion is repeatable, measurable, and tightly aligned with customer outcomes as the ecosystem grows. They act as the connective tissue between Partnerships, Sales, Marketing, Product, and Customer Success to keep partners enabled and accountable. It is an opportunity to define the systems, programs, and incentives underpinning a category-defining AI partner ecosystem from the ground up.
What You'll Do
Design, launch, and continually refine Harvey's global partner program structure (tiers, benefits, requirements, and incentives) to drive ecosystem health and revenue impact.
Own the partner portal and core partner systems experience, ensuring that content, tools, and workflows make it easy for partners to onboard, get enabled, and co-sell with Harvey.
Build and run partner enablement and certification programs, including curricula, certification paths, and evaluation mechanisms that align to product updates and GTM priorities.
Define and maintain the core partner KPI framework (e.g., sourced/influenced pipeline, activation, certification, NPS), and use data to recommend and drive program changes.
Serve as the operational and escalation point for partner issues — coordinating with Sales, CS, Support, Product, and Legal to resolve problems quickly while protecting Harvey's brand.
Partner with Marketing, Sales, and Business Development to design and execute scalable motions (launch plays, campaigns, co-marketing) that increase partner productivity and satisfaction.
What You Have
7+ years of experience in partner programs, ecosystem operations, or channel programs within high-growth SaaS, AI, ML, or platform businesses.
Proven track record designing and operating global partner or channel programs, including program structure, benefits/requirements, and partner lifecycle management.
Strong program management and organizational skills — able to translate strategy into clear roadmaps, timelines, and cross-functional execution.
Analytical strength with experience defining, instrumenting, and acting on partner metrics; comfortable making decisions with imperfect data.
Executive presence and communication skills, with the ability to engage credibly with senior partner leadership and internal executives in written, verbal, and presentation formats.
Calm, customer- and partner-obsessed mindset; able to navigate escalations and ambiguity while maintaining strong relationships and a focus on outcomes.
$180,000 - $270,000
#LI-TA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\nThe Partner Programs Lead builds and scales the infrastructure that powers Harvey's partner ecosystem across technology, consulting, and channel relationships. They sit on the Partnerships Business Development team, translating Harvey's go-to-market priorities into clear, structured programs that partners can execute against. This role ensures Harvey's partner motion is repeatable, measurable, and tightly aligned with customer outcomes as the ecosystem grows. They act as the connective tissue between Partnerships, Sales, Marketing, Product, and Customer Success to keep partners enabled and accountable. It is an opportunity to define the systems, programs, and incentives underpinning a category-defining AI partner ecosystem from the ground up.\n\nWhat You'll Do\n\n - Design, launch, and continually refine Harvey's global partner program structure (tiers, benefits, requirements, and incentives) to drive ecosystem health and revenue impact.\n\n - Own the partner portal and core partner systems experience, ensuring that content, tools, and workflows make it easy for partners to onboard, get enabled, and co-sell with Harvey.\n\n - Build and run partner enablement and certification programs, including curricula, certification paths, and evaluation mechanisms that align to product updates and GTM priorities.\n\n - Define and maintain the core partner KPI framework (e.g., sourced/influenced pipeline, activation, certification, NPS), and use data to recommend and drive program changes.\n\n - Serve as the operational and escalation point for partner issues — coordinating with Sales, CS, Support, Product, and Legal to resolve problems quickly while protecting Harvey's brand.\n\n - Partner with Marketing, Sales, and Business Development to design and execute scalable motions (launch plays, campaigns, co-marketing) that increase partner productivity and satisfaction.\n\nWhat You Have\n\n - 7+ years of experience in partner programs, ecosystem operations, or channel programs within high-growth SaaS, AI, ML, or platform businesses.\n\n - Proven track record designing and operating global partner or channel programs, including program structure, benefits/requirements, and partner lifecycle management.\n\n - Strong program management and organizational skills — able to translate strategy into clear roadmaps, timelines, and cross-functional execution.\n\n - Analytical strength with experience defining, instrumenting, and acting on partner metrics; comfortable making decisions with imperfect data.\n\n - Executive presence and communication skills, with the ability to engage credibly with senior partner leadership and internal executives in written, verbal, and presentation formats.\n\n - Calm, customer- and partner-obsessed mindset; able to navigate escalations and ambiguity while maintaining strong relationships and a focus on outcomes.\n\n\n\n\n\nCOMPENSATION\n\n$180,000 - $270,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-TA1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"51fb953a-c494-4a09-8fe2-8d7268b863ec","title":"Senior Software Engineer, AI Platform","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-03-12T03:59:03.977+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/51fb953a-c494-4a09-8fe2-8d7268b863ec","applyUrl":"https://jobs.ashbyhq.com/harvey/51fb953a-c494-4a09-8fe2-8d7268b863ec/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy.
The AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do.
Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and products rely on.
Model Integration & Routing. Own the infrastructure that lets Harvey onboard new foundation models fast and route to the right one for every task - a capability every product team depends on.
Evaluation Infrastructure. Build the shared eval tooling and frameworks that let every team across Harvey measure and improve AI quality systematically.
Shared Abstractions. Create the SDKs, platform primitives, and developer tooling that make it dramatically easier for product teams to ship AI-powered features.
Design and build abstractions and platform-level systems that improve all of Harvey’s agentic products.
Own infrastructure for model integration, routing, and evaluation that helps Harvey choose and deploy the right foundation model for any given context.
Build evaluation frameworks and tooling that let every team across Harvey iterate on AI quality effectively.
Partner closely with product engineering teams, PMs, and design to launch cutting-edge AI products.
Evaluate, prototype, and integrate the latest advancements in AI and agentic systems as they emerge.
5+ years of experience building backend systems, with at least 1+ year focused on AI/ML engineering. Staff candidates will typically have 8+ years and a track record of technical leadership across teams.
Experience building and shipping multi-model or multi-provider AI systems in production.
Familiarity with context management, session state, or memory systems in AI or distributed systems. You’ve thought about what the model sees and why it matters.
A track record of building internal platforms, SDKs, or shared infrastructure that other engineering teams actually adopted - and an understanding of why developer experience matters as much as raw capability.
Strong judgment about abstractions. Opinionated about good design but pragmatic about shipping incrementally.
Excitement about agentic AI and the infrastructure challenges of making autonomous systems reliable when the stakes are real.
A bias toward full ownership: you navigate ambiguity well and don’t wait for a roadmap to start solving problems.
Bonus: experience building evaluation frameworks, working with agent/function-calling architectures, familiarity with legal or other high-stakes professional services domains, or time at early-stage or hyper-growth startups where the underlying technology changes regularly.
$220,000 - $300,000
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy.\n\nThe AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do.\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and products rely on.\n\n - Model Integration & Routing. Own the infrastructure that lets Harvey onboard new foundation models fast and route to the right one for every task - a capability every product team depends on.\n\n - Evaluation Infrastructure. Build the shared eval tooling and frameworks that let every team across Harvey measure and improve AI quality systematically.\n\n - Shared Abstractions. Create the SDKs, platform primitives, and developer tooling that make it dramatically easier for product teams to ship AI-powered features.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and build abstractions and platform-level systems that improve all of Harvey’s agentic products.\n\n - Own infrastructure for model integration, routing, and evaluation that helps Harvey choose and deploy the right foundation model for any given context.\n\n - Build evaluation frameworks and tooling that let every team across Harvey iterate on AI quality effectively.\n\n - Partner closely with product engineering teams, PMs, and design to launch cutting-edge AI products.\n\n - Evaluate, prototype, and integrate the latest advancements in AI and agentic systems as they emerge.\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of experience building backend systems, with at least 1+ year focused on AI/ML engineering. Staff candidates will typically have 8+ years and a track record of technical leadership across teams.\n\n - Experience building and shipping multi-model or multi-provider AI systems in production.\n\n - Familiarity with context management, session state, or memory systems in AI or distributed systems. You’ve thought about what the model sees and why it matters.\n\n - A track record of building internal platforms, SDKs, or shared infrastructure that other engineering teams actually adopted - and an understanding of why developer experience matters as much as raw capability.\n\n - Strong judgment about abstractions. Opinionated about good design but pragmatic about shipping incrementally.\n\n - Excitement about agentic AI and the infrastructure challenges of making autonomous systems reliable when the stakes are real.\n\n - A bias toward full ownership: you navigate ambiguity well and don’t wait for a roadmap to start solving problems.\n\n - Bonus: experience building evaluation frameworks, working with agent/function-calling architectures, familiarity with legal or other high-stakes professional services domains, or time at early-stage or hyper-growth startups where the underlying technology changes regularly.\n \n \n\n\nCOMPENSATION\n\n$220,000 - $300,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"52863958-9c87-4f6e-8325-f479aac3cc4f","title":"Practice Lead, Law Firm Transformation","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-04T19:49:54.892+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/52863958-9c87-4f6e-8325-f479aac3cc4f","applyUrl":"https://jobs.ashbyhq.com/harvey/52863958-9c87-4f6e-8325-f479aac3cc4f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Every law firm now has access to AI. Only some will use it to fundamentally change how their lawyers practice, how their clients are served, and how their business runs. The gap between those two groups will define the winners in the next decade of legal services — and closing that gap is the work of Harvey's Transformation Office.
As a senior member of the Transformation Office, the Practice Lead will partner with the world's leading law firms to help them understand what their future will look like and design a clear path to get there. This isn't about handing clients a roadmap and walking away — it's about deeply understanding each firm's world, drawing on the full breadth of what Harvey has to offer, and connecting the right capabilities, teams, and tools to the right problems. This means matching deep AI expertise with legal industry experience and aligning firms on metrics for success, phases of adoption, key milestones, and measurable outcomes tied to their business goals. The firms that get this right won't just be more efficient, they'll be categorically different, and this role exists to help them get there.
Serve as a trusted transformation advisor to Harvey's most strategic law firm clients and prospects, embedding directly in their world to understand how they operate, where AI can move the needle, and what it will take to get there.
Draw on the full range of Harvey's capabilities: sales, legal engineering, customer success, legal innovation, and product to connect the right assets and expertise to each firm's unique challenges and opportunities.
Design and lead end-to-end AI transformation programs covering use case prioritization, executive alignment, rollout planning, governance, and success measurement, spanning all facets of organizational change: Technology, Skills, Communications, Structures, and Governance.
Help firm leaders translate complex AI capability into clear, actionable strategies that make sense for each firm's size, structure, practice mix, and ambitions.
Build and own the operational infrastructure of this practice: repeatable transformation playbooks, executive workshop formats, value realization frameworks, and practice area benchmarks that allow Harvey to scale high-quality transformation support across firms worldwide.
Collaborate cross-functionally with Account Executives, Legal Engineers, Customer Success Managers, Legal Product Specialists, Product, and Marketing to identify adoption barriers, build firm-specific strategies, and feed insights back into product and go-to-market decisions.
Define and track transformation success metrics including adoption, utilization, measurable value, ROI, customer health, executive engagement, renewal readiness, and expansion readiness.
Represent Harvey credibly in the legal tech space through firm advising, thought leadership, and community engagement.
12+ years experience at a top-tier management consulting firm with a focus on enterprise transformation, organizational change, or professional services strategy.
Deep understanding of the business of law, including how law firms operate, how decisions get made, and how technology and AI are reshaping the industry.
Executive presence and client credibility: equally comfortable advising a managing partner on transformation strategy and rolling up your sleeves on the ground
Proven ability to build from the ground up: designing playbooks, standing up functions, and generating momentum and enthusiasm across a team and an organization.
Strong point of view on where AI is taking the legal industry, paired with the empathy and communication skills to meet clients where they are and bring them along on the journey.
Comfort with data-informed decision-making, including the ability to define outcomes, diagnose adoption risks, and adjust strategy based on usage and business impact.
High-agency operating style suited to a fast-moving, ambiguous, early-stage environment, with a bias toward simple, scalable approaches over overly complex programs.
$260,000–$350,000 USD
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nEvery law firm now has access to AI. Only some will use it to fundamentally change how their lawyers practice, how their clients are served, and how their business runs. The gap between those two groups will define the winners in the next decade of legal services — and closing that gap is the work of Harvey's Transformation Office.\n\nAs a senior member of the Transformation Office, the Practice Lead will partner with the world's leading law firms to help them understand what their future will look like and design a clear path to get there. This isn't about handing clients a roadmap and walking away — it's about deeply understanding each firm's world, drawing on the full breadth of what Harvey has to offer, and connecting the right capabilities, teams, and tools to the right problems. This means matching deep AI expertise with legal industry experience and aligning firms on metrics for success, phases of adoption, key milestones, and measurable outcomes tied to their business goals. The firms that get this right won't just be more efficient, they'll be categorically different, and this role exists to help them get there.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as a trusted transformation advisor to Harvey's most strategic law firm clients and prospects, embedding directly in their world to understand how they operate, where AI can move the needle, and what it will take to get there.\n\n - Draw on the full range of Harvey's capabilities: sales, legal engineering, customer success, legal innovation, and product to connect the right assets and expertise to each firm's unique challenges and opportunities.\n\n - Design and lead end-to-end AI transformation programs covering use case prioritization, executive alignment, rollout planning, governance, and success measurement, spanning all facets of organizational change: Technology, Skills, Communications, Structures, and Governance.\n\n - Help firm leaders translate complex AI capability into clear, actionable strategies that make sense for each firm's size, structure, practice mix, and ambitions.\n\n - Build and own the operational infrastructure of this practice: repeatable transformation playbooks, executive workshop formats, value realization frameworks, and practice area benchmarks that allow Harvey to scale high-quality transformation support across firms worldwide.\n\n - Collaborate cross-functionally with Account Executives, Legal Engineers, Customer Success Managers, Legal Product Specialists, Product, and Marketing to identify adoption barriers, build firm-specific strategies, and feed insights back into product and go-to-market decisions.\n\n - Define and track transformation success metrics including adoption, utilization, measurable value, ROI, customer health, executive engagement, renewal readiness, and expansion readiness.\n\n - Represent Harvey credibly in the legal tech space through firm advising, thought leadership, and community engagement.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 12+ years experience at a top-tier management consulting firm with a focus on enterprise transformation, organizational change, or professional services strategy.\n\n - Deep understanding of the business of law, including how law firms operate, how decisions get made, and how technology and AI are reshaping the industry.\n\n - Executive presence and client credibility: equally comfortable advising a managing partner on transformation strategy and rolling up your sleeves on the ground\n\n - Proven ability to build from the ground up: designing playbooks, standing up functions, and generating momentum and enthusiasm across a team and an organization.\n\n - Strong point of view on where AI is taking the legal industry, paired with the empathy and communication skills to meet clients where they are and bring them along on the journey.\n\n - Comfort with data-informed decision-making, including the ability to define outcomes, diagnose adoption risks, and adjust strategy based on usage and business impact.\n\n - High-agency operating style suited to a fast-moving, ambiguous, early-stage environment, with a bias toward simple, scalable approaches over overly complex programs.\n\n\n\n\n\nCOMPENSATION\n\n$260,000–$350,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"5314ef66-59f0-48f7-ac46-c7b404f15b6c","title":"Head of AMER Legal Engineering (In-House)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-29T16:20:14.697+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/5314ef66-59f0-48f7-ac46-c7b404f15b6c","applyUrl":"https://jobs.ashbyhq.com/harvey/5314ef66-59f0-48f7-ac46-c7b404f15b6c/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Reporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering In-House focused teams Legal Engineering in the Americas.
You will directly manage Legal Engineering Managers and oversee the teams focused on supporting Harvey's pre-sales in-house customer engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.
Success in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.
Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's in-house customers.
Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.
Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.
Act as a trusted advisor to legal department leaders and an influential partner to senior stakeholders across Harvey.
Drive organizational performance through effective planning, resource management, talent development, and operational excellence.
Help define the future of Legal Engineering and how Harvey partners with the world's leading corporate legal departments.
Qualified lawyer with 9+ years of post-qualification experience (PQE).
Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
Experience leading managers and manager-led organizations, not solely individual contributors.
Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.
Experience owning organizational systems, processes, and operating models.
Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.
Strong track record of managing upward and influencing senior leaders.
Experience representing an organization externally and building trusted relationships with executive-level stakeholders.
Deep understanding of enterprise legal teams, including corporate, litigation, investigations, regulatory, compliance, and legal operations functions, as well as the evolving legal technology landscape.
Exceptional communication, leadership, and organizational skills.
Experience leading teams outside of a traditional law department hierarchy.
Experience in legal technology, professional services, consulting, legal innovation, legal operations, or other customer-facing organizations.
Experience operating in a high-growth technology company.
Experience leading globally distributed teams.
Demonstrated ability to create structure and drive execution in rapidly evolving environments.
Experience working across multiple legal practice areas, including corporate, litigation, investigations, regulatory, compliance, and legal operations.
$400,000 - $450,000 USD OTE 75/25
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nReporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering In-House focused teams Legal Engineering in the Americas.\n\nYou will directly manage Legal Engineering Managers and oversee the teams focused on supporting Harvey's pre-sales in-house customer engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.\n\nSuccess in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's in-house customers.\n\n - Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.\n\n - Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.\n\n - Act as a trusted advisor to legal department leaders and an influential partner to senior stakeholders across Harvey.\n\n - Drive organizational performance through effective planning, resource management, talent development, and operational excellence.\n\n - Help define the future of Legal Engineering and how Harvey partners with the world's leading corporate legal departments.\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 9+ years of post-qualification experience (PQE).\n\n - Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.\n\n - Experience leading managers and manager-led organizations, not solely individual contributors.\n\n - Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.\n\n - Experience owning organizational systems, processes, and operating models.\n\n - Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.\n\n - Strong track record of managing upward and influencing senior leaders.\n\n - Experience representing an organization externally and building trusted relationships with executive-level stakeholders.\n\n - Deep understanding of enterprise legal teams, including corporate, litigation, investigations, regulatory, compliance, and legal operations functions, as well as the evolving legal technology landscape.\n\n - Exceptional communication, leadership, and organizational skills.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience leading teams outside of a traditional law department hierarchy.\n\n - Experience in legal technology, professional services, consulting, legal innovation, legal operations, or other customer-facing organizations.\n\n - Experience operating in a high-growth technology company.\n\n - Experience leading globally distributed teams.\n\n - Demonstrated ability to create structure and drive execution in rapidly evolving environments.\n\n - Experience working across multiple legal practice areas, including corporate, litigation, investigations, regulatory, compliance, and legal operations.\n\n\n\n\nCOMPENSATION\n\n$400,000 - $450,000 USD OTE 75/25\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"5377d73c-1bc8-4ba1-8377-f2ee707c521a","title":"GTM Technology Product Owner","department":"IT","team":"IT","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-23T15:10:19.273+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/5377d73c-1bc8-4ba1-8377-f2ee707c521a","applyUrl":"https://jobs.ashbyhq.com/harvey/5377d73c-1bc8-4ba1-8377-f2ee707c521a/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.
The ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines.
Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.
Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.
Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.
Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.
Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.
Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required.
AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.
The \"Glue\" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.
Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.
Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare.
Experience operating as a founder or partner in a consulting agency.
Experience as part of a hypergrowth company, building a business function 0 > 1
$164,000 - $240,000 USD
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.\n\nThe ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.\n\n - Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.\n\n - Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.\n\n - Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.\n\n - Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required.\n\n - AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.\n\n - The \"Glue\" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.\n\n - Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.\n\n - Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare.\n\n\nBONUS POINTS (OPTIONAL)\n\n - Experience operating as a founder or partner in a consulting agency.\n\n - Experience as part of a hypergrowth company, building a business function 0 > 1\n\n\n\n\n\nCOMPENSATION\n\n\n\n$164,000 - $240,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"5387725a-e653-4a48-9038-c0e588f0fa48","title":"Legal Engineering Manager, In-House (Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-05T20:28:46.735+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/5387725a-e653-4a48-9038-c0e588f0fa48","applyUrl":"https://jobs.ashbyhq.com/harvey/5387725a-e653-4a48-9038-c0e588f0fa48/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate legal background and in-house experience who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve legal workflows across in-house legal teams.
Build trusted relationships with senior stakeholders, including General Counsel, Deputy General Counsel, Chief Legal Officers, legal operations leaders, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance, including experience working in-house.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of the workflows, challenges, and priorities of in-house legal teams.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate legal background and in-house experience who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve legal workflows across in-house legal teams.\n\n - Build trusted relationships with senior stakeholders, including General Counsel, Deputy General Counsel, Chief Legal Officers, legal operations leaders, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n \n \n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance, including experience working in-house.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of the workflows, challenges, and priorities of in-house legal teams.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"54456617-163e-4076-a667-c74506381bc5","title":"Technical User Operations Specialist, APAC - Weekends (Wed-Sun)","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Sydney","secondaryLocations":[],"publishedAt":"2026-07-10T23:20:10.305+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/54456617-163e-4076-a667-c74506381bc5","applyUrl":"https://jobs.ashbyhq.com/harvey/54456617-163e-4076-a667-c74506381bc5/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.
This role follows a standard Wednesday–Sunday schedule.
Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).
Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.
Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.
Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.
Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).
Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.
3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.
Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.
Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.
Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.
Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.
Proficiency with customer support tools and CRM systems.
Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.
Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.
Location: Sydney, NSW (Hybrid with flexibility)
Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
Professional Development: Annual support for courses, certifications, conferences, and books.
Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
#LI-DM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.\n\nThis role follows a standard Wednesday–Sunday schedule.\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).\n\n - Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.\n\n - Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.\n\n - Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.\n\n - Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).\n\n - Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.\n\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.\n\n - Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.\n\n - Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.\n Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.\n\n - Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.\n\n - Proficiency with customer support tools and CRM systems.\n\n - Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.\n\n - Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.\n\n\n\n\nADDITIONAL INFORMATION\n\n - Location: Sydney, NSW (Hybrid with flexibility)\n\n - Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\nWHAT WE OFFER\n\n - Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home\n\n - Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.\n\n - Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.\n\n - Retirement & Security: Comprehensive coverage designed to support your long-term well-being.\n\n - Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.\n\n - Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.\n\n - Professional Development: Annual support for courses, certifications, conferences, and books.\n\n - Remote Work Allowance: Monthly support for home office, internet, and phone expenses.\n\n - Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-DM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"550346d5-8aec-4e61-bd00-d02e8dd0af73","title":"Legal Engineering Manager, In-House (Litigation/Regulatory)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-12T20:07:31.149+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/550346d5-8aec-4e61-bd00-d02e8dd0af73","applyUrl":"https://jobs.ashbyhq.com/harvey/550346d5-8aec-4e61-bd00-d02e8dd0af73/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with litigation, investigations, regulatory, compliance, or enforcement backgrounds who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve litigation, investigations, regulatory, compliance, and risk-management workflows.
Build trusted relationships with senior stakeholders, including General Counsel, Chief Litigation Counsel, Chief Compliance Officers, Heads of Regulatory Affairs, Deputy General Counsel, legal operations leaders, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing litigation, regulatory, investigations, compliance, white-collar defense, enforcement, employment litigation, financial regulatory matters, government investigations, or other contentious legal work, including experience working in-house.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of the workflows, challenges, and priorities of in-house litigation, compliance, investigations, and regulatory teams.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with litigation, investigations, regulatory, compliance, or enforcement backgrounds who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve litigation, investigations, regulatory, compliance, and risk-management workflows.\n\n - Build trusted relationships with senior stakeholders, including General Counsel, Chief Litigation Counsel, Chief Compliance Officers, Heads of Regulatory Affairs, Deputy General Counsel, legal operations leaders, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing litigation, regulatory, investigations, compliance, white-collar defense, enforcement, employment litigation, financial regulatory matters, government investigations, or other contentious legal work, including experience working in-house.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of the workflows, challenges, and priorities of in-house litigation, compliance, investigations, and regulatory teams.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"551c2ae6-2297-47cd-a1a7-6fdfe6be0953","title":"SMB Account Executive - EMEA (Spanish Speaking)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-06-22T10:41:22.290+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/551c2ae6-2297-47cd-a1a7-6fdfe6be0953","applyUrl":"https://jobs.ashbyhq.com/harvey/551c2ae6-2297-47cd-a1a7-6fdfe6be0953/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As one of Harvey’s founding SMB Account Executives, you'll play a pivotal role in driving growth within the legal and professional services markets. You will be responsible for establishing new business relationships with small law firms and in-house legal teams, deeply understanding their challenges, and delivering AI solutions that transform how they work. By combining a high-velocity sales motion with a consultative, solution-driven approach, you’ll set the foundation for how we win in SMB and create long term impact for our clients. We’re looking for someone who thrives in fast-paced, early-stage environments, is energized by building from scratch, and is passionate about bringing Harvey’s mission to life.
Own your book of business by prioritizing warm leads and a named account list to maintain a high velocity sales motion.
Manage the new business lifecycle from prospecting to qualifying, validating Harvey’s solution, and contracting.
Achieve and exceed revenue targets and other key sales metrics.
Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct high velocity, tailored client evaluations, including product demonstrations and presentations.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet SMB customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Proactively develop tactics, collateral, and messaging to improve the SMB team’s performance, documenting learnings that can be applied across accounts.
Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology at high velocity.
Capable of independently leading a sales cycle from start to finish
Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
Ability to lead a multi-threaded sale with executive stakeholders – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs one of Harvey’s founding SMB Account Executives, you'll play a pivotal role in driving growth within the legal and professional services markets. You will be responsible for establishing new business relationships with small law firms and in-house legal teams, deeply understanding their challenges, and delivering AI solutions that transform how they work. By combining a high-velocity sales motion with a consultative, solution-driven approach, you’ll set the foundation for how we win in SMB and create long term impact for our clients. We’re looking for someone who thrives in fast-paced, early-stage environments, is energized by building from scratch, and is passionate about bringing Harvey’s mission to life.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own your book of business by prioritizing warm leads and a named account list to maintain a high velocity sales motion.\n\n - Manage the new business lifecycle from prospecting to qualifying, validating Harvey’s solution, and contracting.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct high velocity, tailored client evaluations, including product demonstrations and presentations.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet SMB customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Proactively develop tactics, collateral, and messaging to improve the SMB team’s performance, documenting learnings that can be applied across accounts.\n\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology at high velocity.\n\n - Capable of independently leading a sales cycle from start to finish\n\n - Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene\n\n - Ability to lead a multi-threaded sale with executive stakeholders – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KS2\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"559af334-d079-4dc6-a9b5-55a075483962","title":"Mid Market Account Executive - Paris (Italian Speaker)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Paris","secondaryLocations":[],"publishedAt":"2026-06-04T12:06:31.909+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"France"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/559af334-d079-4dc6-a9b5-55a075483962","applyUrl":"https://jobs.ashbyhq.com/harvey/559af334-d079-4dc6-a9b5-55a075483962/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. As part of the founding Mid Market team in Paris, you will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients across Italy, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
Achieve and exceed revenue targets and other key sales metrics.
Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Travel may be required from time to time, including visits to customer office locations and company offices.
Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Fluency in English and Italian, both spoken and written
Experience working in or adjacent to the Legal industry a plus but not required.
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. As part of the founding Mid Market team in Paris, you will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients across Italy, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.\n\n - Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n - Travel may be required from time to time, including visits to customer office locations and company offices.\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.\n\n - Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Fluency in English and Italian, both spoken and written\n\n - Experience working in or adjacent to the Legal industry a plus but not required.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-KS2\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"55c35944-0806-436b-82bc-8f9dccb4fec6","title":"Technical User Operations Specialist, Weekend Coverage (Tue–Sat), EMEA","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-10T16:41:24.393+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/55c35944-0806-436b-82bc-8f9dccb4fec6","applyUrl":"https://jobs.ashbyhq.com/harvey/55c35944-0806-436b-82bc-8f9dccb4fec6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.
This role follows a fixed Tuesday–Saturday schedule, with weekend coverage included as part of the standard five-day workweek.
Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).
Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.
Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.
Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.
Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).
Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.
Structured hybrid working arrangement: 3 days in office, 2 days working from home
A comprehensive 4-week onboarding and training program designed to set you up for success from day one
Professional development stipend to support your continued learning and growth
Opportunities to work on cross-functional projects and initiatives that impact user operations company-wide
Be part of building something special as we continue to build support operations at Harvey
3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.
Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.
Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.
Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.
Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.
Proficiency with customer support tools and CRM systems.
Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.
Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.\n\nThis role follows a fixed Tuesday–Saturday schedule, with weekend coverage included as part of the standard five-day workweek.\n\n\n\n\nWHAT YOU’LL DO\n\n - Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).\n\n - Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.\n\n - Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.\n\n - Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.\n\n - Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).\n\n - Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.\n\n\n\n\nWHAT WE OFFER\n\n - Structured hybrid working arrangement: 3 days in office, 2 days working from home\n\n - A comprehensive 4-week onboarding and training program designed to set you up for success from day one\n\n - Professional development stipend to support your continued learning and growth\n\n - Opportunities to work on cross-functional projects and initiatives that impact user operations company-wide\n\n - Be part of building something special as we continue to build support operations at Harvey\n\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.\n\n - Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.\n\n - Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.\n Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.\n\n - Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.\n\n - Proficiency with customer support tools and CRM systems.\n\n - Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.\n\n - Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"5651ede7-9364-46e6-9edd-e401a422aa8f","title":"Senior Privacy and AI Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-03-17T17:17:34.758+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/5651ede7-9364-46e6-9edd-e401a422aa8f","applyUrl":"https://jobs.ashbyhq.com/harvey/5651ede7-9364-46e6-9edd-e401a422aa8f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s in‑house legal team is a global group of lawyers and legal professionals operating across multiple disciplines. As we continue to expand, we are looking for a privacy lawyer to join our growing legal team. You will play a key role, working directly with our Head of Privacy, in maintaining and promoting a culture of privacy and security within the organization. In this role you will collaborate closely with legal colleagues in the commercial team and our sales/ Go-To-Market team, advise the engineering and product teams to ensure that our business practices adhere to privacy laws and regulations globally, and partner closely with the security function to safeguard and maintain the integrity of our data.
Assist in drafting, reviewing, and negotiating Data Processing Agreements with our customers, subprocessors, service providers, and third-parties.
Help develop, maintain, and scale global privacy programs. This includes preparing Data Protection Impact Assessments to identify and mitigate privacy risks and Records of Processing in accordance with regulatory requirements.
Work cross functionally with talented product and engineering teams in evaluating the impact of privacy and data protection laws and regulatory guidance on exciting product developments.
Monitor and respond to changes in privacy laws and regulations, including AI regulations.
Support implementation and ongoing compliance with AI-specific regulation, including the CCPA governance framework, and related guidance.
Assist in classification of AI systems, assessment of risk obligations, and development of internal AI governance controls, documentation, and processes.
Partner with legal, product, and compliance stakeholders on AI principles such as transparency, accountability, and human-oversight.
Qualified lawyer with 8+ years of post-qualification experience in privacy and data protection
Proven expertise in U.S. and E.U. data protection law, with familiarity across global compliance frameworks
Excellent drafting and negotiation skills, with the confidence to represent Harvey on matters relating to data privacy, AI, and security
Strong interpersonal skills, with the ability to collaborate effectively across legal and business teams
Highly responsive and detail-oriented, with the ability to balance strategic thinking and hands-on execution
$210,000 - $265,000
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s in‑house legal team is a global group of lawyers and legal professionals operating across multiple disciplines. As we continue to expand, we are looking for a privacy lawyer to join our growing legal team. You will play a key role, working directly with our Head of Privacy, in maintaining and promoting a culture of privacy and security within the organization. In this role you will collaborate closely with legal colleagues in the commercial team and our sales/ Go-To-Market team, advise the engineering and product teams to ensure that our business practices adhere to privacy laws and regulations globally, and partner closely with the security function to safeguard and maintain the integrity of our data.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Assist in drafting, reviewing, and negotiating Data Processing Agreements with our customers, subprocessors, service providers, and third-parties.\n\n - Help develop, maintain, and scale global privacy programs. This includes preparing Data Protection Impact Assessments to identify and mitigate privacy risks and Records of Processing in accordance with regulatory requirements.\n\n - Work cross functionally with talented product and engineering teams in evaluating the impact of privacy and data protection laws and regulatory guidance on exciting product developments.\n\n - Monitor and respond to changes in privacy laws and regulations, including AI regulations.\n\n - Support implementation and ongoing compliance with AI-specific regulation, including the CCPA governance framework, and related guidance.\n\n - Assist in classification of AI systems, assessment of risk obligations, and development of internal AI governance controls, documentation, and processes.\n\n - Partner with legal, product, and compliance stakeholders on AI principles such as transparency, accountability, and human-oversight.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 8+ years of post-qualification experience in privacy and data protection\n\n - Proven expertise in U.S. and E.U. data protection law, with familiarity across global compliance frameworks\n\n - Excellent drafting and negotiation skills, with the confidence to represent Harvey on matters relating to data privacy, AI, and security\n\n - Strong interpersonal skills, with the ability to collaborate effectively across legal and business teams\n\n - Highly responsive and detail-oriented, with the ability to balance strategic thinking and hands-on execution\n\n\n\n\nCOMPENSATION\n\n$210,000 - $265,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"58547cb8-044c-4657-946e-f2ed6ede0034","title":"Recruiting Operations Manager","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-06-22T14:58:05.079+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/58547cb8-044c-4657-946e-f2ed6ede0034","applyUrl":"https://jobs.ashbyhq.com/harvey/58547cb8-044c-4657-946e-f2ed6ede0034/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.
Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.
5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.\n\n - Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.\n\n - Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.\n\n - Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.\n\n - Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.\n\n - Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.\n\n - Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.\n\n - Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.\n\n - Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.\n\n - Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.\n\n - Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"589e29fb-e057-4db1-ad77-d248a7994b9b","title":"Legal Engineering Manager, In-House (Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-05T20:28:50.317+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/589e29fb-e057-4db1-ad77-d248a7994b9b","applyUrl":"https://jobs.ashbyhq.com/harvey/589e29fb-e057-4db1-ad77-d248a7994b9b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate legal background and in-house experience who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve legal workflows across in-house legal teams.
Build trusted relationships with senior stakeholders, including General Counsel, Deputy General Counsel, Chief Legal Officers, legal operations leaders, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance, including experience working in-house.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of the workflows, challenges, and priorities of in-house legal teams.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate legal background and in-house experience who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve legal workflows across in-house legal teams.\n\n - Build trusted relationships with senior stakeholders, including General Counsel, Deputy General Counsel, Chief Legal Officers, legal operations leaders, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n \n \n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance, including experience working in-house.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of the workflows, challenges, and priorities of in-house legal teams.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"594f114f-8389-4412-a2ae-d78b16abfa12","title":"Account Executive, Enterprise","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Mexico","secondaryLocations":[],"publishedAt":"2026-07-10T23:46:16.052+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Mexico"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/594f114f-8389-4412-a2ae-d78b16abfa12","applyUrl":"https://jobs.ashbyhq.com/harvey/594f114f-8389-4412-a2ae-d78b16abfa12/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
Achieve and exceed revenue targets and other key sales metrics.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Mexico City
#LI-JB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\nWHAT YOU'LL DO\n\n - Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\nLOCATION\n\nMexico City\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-JB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"595c153d-03c0-4357-88fa-10518e8f1d0e","title":"Enterprise Account Executive, CEE","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-05-13T09:48:48.468+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/595c153d-03c0-4357-88fa-10518e8f1d0e","applyUrl":"https://jobs.ashbyhq.com/harvey/595c153d-03c0-4357-88fa-10518e8f1d0e/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets in Central and Eastern Europe (CEE). You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
Achieve and exceed revenue targets and other key sales metrics.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Fluent in English
Ideal to have speak a CEE language, but not essential
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nAs an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets in Central and Eastern Europe (CEE). You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Fluent in English\n\n - Ideal to have speak a CEE language, but not essential\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-SH1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"5dced8b9-8d6a-427c-9b09-a92eb07de87f","title":"Business Development Lead, Cloud & AI","department":"Business Development","team":"Business Development","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-04-25T16:23:17.446+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/5dced8b9-8d6a-427c-9b09-a92eb07de87f","applyUrl":"https://jobs.ashbyhq.com/harvey/5dced8b9-8d6a-427c-9b09-a92eb07de87f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's competitive moat deepens every time we tighten our integration with the platforms at the cutting edge of AI. The cloud hyperscalers and frontier AI labs are unique players in our space — they are simultaneously distribution partners, co-development collaborators, co-investment vehicles, and co-marketing amplifiers. We need a leader who understands how to work these relationships across every dimension and turn them into durable, compounding advantages for Harvey.
As Business Development Lead, Cloud & AI, you will own Harvey's relationships with the major cloud providers (AWS, Microsoft/Azure) and AI labs — driving joint go-to-market, co-product development, co-investment, and co-marketing initiatives. You will manage a team of dedicated partner managers and work cross-functionally with Product, Engineering, Marketing, and Sales to ensure these alliances deliver outsized commercial and strategic value.
Define and execute Harvey's cloud and AI alliance strategy, ensuring alignment with company-wide product and growth priorities
Own the executive-level relationships with key cloud providers (AWS, Microsoft) and AI labs; serve as the primary point of contact for joint planning and escalation
Develop and maintain joint business plans with each strategic partner, with clear objectives around pipeline, revenue, product integration, and brand amplification
Track competitive dynamics across the cloud/AI ecosystem and advise leadership on partnership opportunities and threats
Partner with Harvey's Product and Engineering teams to drive technical integrations, joint solution development, and marketplace listings with cloud and AI partners
Identify and advance co-investment opportunities — credits programs, joint development funds, and strategic investment vehicles that strengthen Harvey's position
Ensure Harvey maximizes its standing in partner programs (e.g., AWS ISV Accelerate, Microsoft ISV Success) to unlock technical resources, funding, and GTM support
Build and execute joint marketing programs with cloud and AI partners — case studies, webinars, events, analyst engagements, and co-branded content
Drive co-selling motions with cloud partner sales teams, creating alignment between their field sellers and Harvey's direct sales organization
Develop incentive structures and deal registration workflows that make it easy for partner field teams to bring Harvey into their accounts
Recruit, develop, and retain a team of dedicated partner managers (Microsoft, AI Labs, AWS); set clear goals and create a culture of ownership and strategic thinking
Build repeatable frameworks for managing complex, multi-dimensional technology alliances
Represent cloud and AI partners internally — ensuring their roadmaps, programs, and incentives are factored into Harvey's product and GTM planning
Provide regular reporting to leadership on alliance health, co-sell pipeline, and strategic program milestones
7–10+ years of experience in technology alliances, cloud partnerships, or strategic business development within enterprise SaaS, AI/ML, or platform ecosystems
Proven track record of managing multi-dimensional partnerships with cloud hyperscalers (AWS, Azure/Microsoft, GCP) or AI labs — across co-sell, co-build, and co-market motions
Strong technical fluency: you can engage credibly with product and engineering teams on integration architecture, API strategy, and platform capabilities
Experience managing and developing teams of 3–5+ across alliance management and partner development functions
Strong executive presence with the ability to build trusted relationships with VP+ stakeholders at major technology companies
Analytical rigor — you are comfortable defining KPIs, building business cases for partnership investments, and using data to drive decisions
Startup sensibility: you thrive in ambiguity, move fast, and are comfortable building alliance programs from scratch in a high-growth environment
$240,000-$360,000 70/30 OTE
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's competitive moat deepens every time we tighten our integration with the platforms at the cutting edge of AI. The cloud hyperscalers and frontier AI labs are unique players in our space — they are simultaneously distribution partners, co-development collaborators, co-investment vehicles, and co-marketing amplifiers. We need a leader who understands how to work these relationships across every dimension and turn them into durable, compounding advantages for Harvey.\n\nAs Business Development Lead, Cloud & AI, you will own Harvey's relationships with the major cloud providers (AWS, Microsoft/Azure) and AI labs — driving joint go-to-market, co-product development, co-investment, and co-marketing initiatives. You will manage a team of dedicated partner managers and work cross-functionally with Product, Engineering, Marketing, and Sales to ensure these alliances deliver outsized commercial and strategic value.\n\n\n\n\n\nWHAT YOU'LL DO\n\n\n\n\nALLIANCE STRATEGY & RELATIONSHIP MANAGEMENT\n\n - Define and execute Harvey's cloud and AI alliance strategy, ensuring alignment with company-wide product and growth priorities\n \n\n - Own the executive-level relationships with key cloud providers (AWS, Microsoft) and AI labs; serve as the primary point of contact for joint planning and escalation\n \n\n - Develop and maintain joint business plans with each strategic partner, with clear objectives around pipeline, revenue, product integration, and brand amplification\n \n\n - Track competitive dynamics across the cloud/AI ecosystem and advise leadership on partnership opportunities and threats\n \n\n\nCO-PRODUCT DEVELOPMENT & INTEGRATION\n\n - Partner with Harvey's Product and Engineering teams to drive technical integrations, joint solution development, and marketplace listings with cloud and AI partners\n \n\n - Identify and advance co-investment opportunities — credits programs, joint development funds, and strategic investment vehicles that strengthen Harvey's position\n \n\n - Ensure Harvey maximizes its standing in partner programs (e.g., AWS ISV Accelerate, Microsoft ISV Success) to unlock technical resources, funding, and GTM support\n \n\n\nCO-MARKETING & CO-SELLING\n\n - Build and execute joint marketing programs with cloud and AI partners — case studies, webinars, events, analyst engagements, and co-branded content\n \n\n - Drive co-selling motions with cloud partner sales teams, creating alignment between their field sellers and Harvey's direct sales organization\n \n\n - Develop incentive structures and deal registration workflows that make it easy for partner field teams to bring Harvey into their accounts\n \n\n\nTEAM LEADERSHIP & SCALING\n\n - Recruit, develop, and retain a team of dedicated partner managers (Microsoft, AI Labs, AWS); set clear goals and create a culture of ownership and strategic thinking\n \n\n - Build repeatable frameworks for managing complex, multi-dimensional technology alliances\n \n\n - Represent cloud and AI partners internally — ensuring their roadmaps, programs, and incentives are factored into Harvey's product and GTM planning\n \n\n - Provide regular reporting to leadership on alliance health, co-sell pipeline, and strategic program milestones\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7–10+ years of experience in technology alliances, cloud partnerships, or strategic business development within enterprise SaaS, AI/ML, or platform ecosystems\n \n\n - Proven track record of managing multi-dimensional partnerships with cloud hyperscalers (AWS, Azure/Microsoft, GCP) or AI labs — across co-sell, co-build, and co-market motions\n \n\n - Strong technical fluency: you can engage credibly with product and engineering teams on integration architecture, API strategy, and platform capabilities\n \n\n - Experience managing and developing teams of 3–5+ across alliance management and partner development functions\n \n\n - Strong executive presence with the ability to build trusted relationships with VP+ stakeholders at major technology companies\n \n\n - Analytical rigor — you are comfortable defining KPIs, building business cases for partnership investments, and using data to drive decisions\n \n\n - Startup sensibility: you thrive in ambiguity, move fast, and are comfortable building alliance programs from scratch in a high-growth environment\n\n\n\n\n\nCOMPENSATION\n\n$240,000-$360,000 70/30 OTE\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"5f2e05de-e876-4a90-a609-ce17e4f2a3d4","title":"Legal Engineer, Product Specialist","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Milan","secondaryLocations":[],"publishedAt":"2026-06-11T04:31:38.553+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/5f2e05de-e876-4a90-a609-ce17e4f2a3d4","applyUrl":"https://jobs.ashbyhq.com/harvey/5f2e05de-e876-4a90-a609-ce17e4f2a3d4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Formerly known as Legal Product Specialist
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
Travel may be required from time to time, including visits to customer office locations and company offices.
Ideal candidate will be qualified to practice law in Italy
At least 3 years of experience practicing law at a top-tier law firm, preferably with a corporate law or litigation focus.
Fluent Italian
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AI’s potential to transform the legal industry.
Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nFormerly known as Legal Product Specialist\n\nHarvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.\n\nLegal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.\n\n - Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.\n\n - Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.\n\n - Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.\n\n - Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.\n\n - Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.\n\n - Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.\n\n - Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.\n\n - Travel may be required from time to time, including visits to customer office locations and company offices.\n\n\n\nWHAT YOU HAVE\n\n - Ideal candidate will be qualified to practice law in Italy\n\n - At least 3 years of experience practicing law at a top-tier law firm, preferably with a corporate law or litigation focus.\n\n - Fluent Italian\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.\n\n - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.\n\n - Strong understanding of legal processes and challenges faced by legal professionals.\n\n - Curiosity about AI’s potential to transform the legal industry.\n\n - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-JM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"5f5715a1-7fc1-4604-8baa-98381ed0a4b8","title":"Legal Engineering Manager (Law Firm, Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-16T20:21:10.126+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/5f5715a1-7fc1-4604-8baa-98381ed0a4b8","applyUrl":"https://jobs.ashbyhq.com/harvey/5f5715a1-7fc1-4604-8baa-98381ed0a4b8/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate law background who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve corporate, transactional, and commercial legal workflows.
Build trusted relationships with senior stakeholders, including corporate partners, transactional attorneys, General Counsel, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance at a leading law firm.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of corporate and transactional legal workflows, including M&A, commercial contracting, corporate governance, financing transactions, and due diligence.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across law firms, legal departments, and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate law background who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve corporate, transactional, and commercial legal workflows.\n\n - Build trusted relationships with senior stakeholders, including corporate partners, transactional attorneys, General Counsel, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance at a leading law firm.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of corporate and transactional legal workflows, including M&A, commercial contracting, corporate governance, financing transactions, and due diligence.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across law firms, legal departments, and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LE1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"60b6878a-ed37-430d-aad8-debda58ff7fb","title":"Head of AMER Legal Engineering (Law Firms)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-29T16:21:07.056+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/60b6878a-ed37-430d-aad8-debda58ff7fb","applyUrl":"https://jobs.ashbyhq.com/harvey/60b6878a-ed37-430d-aad8-debda58ff7fb/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Reporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering Law Firm focused teams in the Americas.
You will directly manage Legal Engineering Managers and oversee the teams focused on supporting our pre-sales law firm engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.
Success in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.
Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's law firm customers.
Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.
Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.
Act as a trusted advisor to law firm leaders and an influential partner to senior stakeholders across Harvey.
Drive organizational performance through effective planning, resource management, talent development, and operational excellence.
Help define the future of Legal Engineering and how Harvey partners with the world's leading law firms.
Qualified lawyer with 9+ years of post-qualification experience (PQE).
Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
Experience leading managers and manager-led organizations, not solely individual contributors.
Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.
Experience owning organizational systems, processes, and operating models.
Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.
Strong track record of managing upward and influencing senior leaders.
Experience representing an organization externally and building trusted relationships with executive-level stakeholders.
Deep understanding of law firm operations, legal workflows, and the legal technology landscape.
Exceptional communication, leadership, and organizational skills.
Experience leading teams outside of a traditional law firm hierarchy.
Experience in legal technology, professional services, consulting, legal innovation, or other customer-facing organizations.
Experience operating in a high-growth technology company.
Experience leading globally distributed teams.
Demonstrated ability to create structure and drive execution in rapidly evolving environments.
$400,000 - $450,000 USD OTE 75/25
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nReporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering Law Firm focused teams in the Americas.\n\nYou will directly manage Legal Engineering Managers and oversee the teams focused on supporting our pre-sales law firm engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.\n\nSuccess in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's law firm customers.\n\n - Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.\n\n - Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.\n\n - Act as a trusted advisor to law firm leaders and an influential partner to senior stakeholders across Harvey.\n\n - Drive organizational performance through effective planning, resource management, talent development, and operational excellence.\n\n - Help define the future of Legal Engineering and how Harvey partners with the world's leading law firms.\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 9+ years of post-qualification experience (PQE).\n\n - Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.\n\n - Experience leading managers and manager-led organizations, not solely individual contributors.\n\n - Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.\n\n - Experience owning organizational systems, processes, and operating models.\n\n - Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.\n\n - Strong track record of managing upward and influencing senior leaders.\n\n - Experience representing an organization externally and building trusted relationships with executive-level stakeholders.\n\n - Deep understanding of law firm operations, legal workflows, and the legal technology landscape.\n\n - Exceptional communication, leadership, and organizational skills.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience leading teams outside of a traditional law firm hierarchy.\n\n - Experience in legal technology, professional services, consulting, legal innovation, or other customer-facing organizations.\n\n - Experience operating in a high-growth technology company.\n\n - Experience leading globally distributed teams.\n\n - Demonstrated ability to create structure and drive execution in rapidly evolving environments.\n\n\n\n\nCOMPENSATION\n\n$400,000 - $450,000 USD OTE 75/25\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"622c22e1-5dae-4ea8-a8ee-f933b223ed5b","title":"Customer Success Manager, ANZ - Major Accounts, Sydney","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Sydney","secondaryLocations":[],"publishedAt":"2026-06-18T09:47:01.762+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/622c22e1-5dae-4ea8-a8ee-f933b223ed5b","applyUrl":"https://jobs.ashbyhq.com/harvey/622c22e1-5dae-4ea8-a8ee-f933b223ed5b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Majors Customer Success Manager joins Harvey's Customer Success team in Sydney to serve as the strategic partner for the company's largest APAC-based customers, including elite law firms, Fortune 500 companies, and premier asset managers. This role sits within Harvey's growing APAC presence and reports into the Majors Customer Success leadership team, whose mission is to ensure customers not only adopt Harvey's AI platform but derive transformative, measurable value from it. The Majors CSM in Sydney will own the end-to-end customer relationship for a portfolio of high-value accounts across the region, driving retention, expansion, and deep product integration. This is a rare opportunity to shape how some of the world's most sophisticated legal and enterprise organizations adopt AI at scale, while helping to build out Harvey's APAC customer success motion.
Serve as the primary strategic advisor to customers with a prescriptive and consultative approach, delivering a superior customer experience and building deep executive relationships.
Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of AI solutions across complex enterprise environments.
Proactively manage overall account health by monitoring key indicators, addressing risks early, and driving initiatives that support long-term customer success, retention, and expansion.
Evangelize the power of Harvey to end users and collaborate with Legal Product Specialists to enable daily adoption across diverse legal and business teams in the APAC region.
Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations.
Relay customer insights to internal teams and collaborate with Product to aid in the continuous improvement of Harvey's platform and services.
Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house), or top-tier management consulting firms.
History and comfort conducting change management and wide-scale adoption for large technology projects in enterprise environments.
Excellent communication and strategic planning skills, with the capability to influence stakeholders at every level, including at the executive level.
Results-driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly.
A strong commitment to being collaborative and proactive with a team-first mentality.
Willingness to travel up to 25% of the time within the APAC region.
Location: Sydney, NSW (Hybrid with flexibility)
Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
Professional Development: Annual support for courses, certifications, conferences, and books.
Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
#LI-GE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Majors Customer Success Manager joins Harvey's Customer Success team in Sydney to serve as the strategic partner for the company's largest APAC-based customers, including elite law firms, Fortune 500 companies, and premier asset managers. This role sits within Harvey's growing APAC presence and reports into the Majors Customer Success leadership team, whose mission is to ensure customers not only adopt Harvey's AI platform but derive transformative, measurable value from it. The Majors CSM in Sydney will own the end-to-end customer relationship for a portfolio of high-value accounts across the region, driving retention, expansion, and deep product integration. This is a rare opportunity to shape how some of the world's most sophisticated legal and enterprise organizations adopt AI at scale, while helping to build out Harvey's APAC customer success motion.\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as the primary strategic advisor to customers with a prescriptive and consultative approach, delivering a superior customer experience and building deep executive relationships.\n\n - Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of AI solutions across complex enterprise environments.\n\n - Proactively manage overall account health by monitoring key indicators, addressing risks early, and driving initiatives that support long-term customer success, retention, and expansion.\n\n - Evangelize the power of Harvey to end users and collaborate with Legal Product Specialists to enable daily adoption across diverse legal and business teams in the APAC region.\n\n - Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations.\n\n - Relay customer insights to internal teams and collaborate with Product to aid in the continuous improvement of Harvey's platform and services.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house), or top-tier management consulting firms.\n\n - History and comfort conducting change management and wide-scale adoption for large technology projects in enterprise environments.\n\n - Excellent communication and strategic planning skills, with the capability to influence stakeholders at every level, including at the executive level.\n\n - Results-driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly.\n\n - A strong commitment to being collaborative and proactive with a team-first mentality.\n\n - Willingness to travel up to 25% of the time within the APAC region.\n\n\n\n\nADDITIONAL INFORMATION\n\n - Location: Sydney, NSW (Hybrid with flexibility)\n\n - Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\nWHAT WE OFFER\n\n - Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home\n\n - Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.\n\n - Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.\n\n - Retirement & Security: Comprehensive coverage designed to support your long-term well-being.\n\n - Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.\n\n - Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.\n\n - Professional Development: Annual support for courses, certifications, conferences, and books.\n\n - Remote Work Allowance: Monthly support for home office, internet, and phone expenses.\n\n - Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-GE1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"62570156-bb6a-42b5-aae4-ea544d9f1beb","title":"Sales Development Representative - Dublin (German Speaking)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-07-01T14:38:27.725+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/62570156-bb6a-42b5-aae4-ea544d9f1beb","applyUrl":"https://jobs.ashbyhq.com/harvey/62570156-bb6a-42b5-aae4-ea544d9f1beb/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Sales Development Representative at Harvey, you will be at the forefront of driving the growth and adoption of our AI solutions across the legal and professional services markets. You will own early-stage pipeline creation across EMEA by engaging law firms, professional services organizations, and in-house legal teams, understanding their unique challenges, and introducing Harvey’s AI platform.
This role combines highly personalized outbound prospecting with thoughtful inbound qualification. Your ability to articulate the value of Harvey's products, paired with curiosity about AI and a rigorous approach to your work, will help us expand our reach and shape the future of knowledge work.
Build revenue pipeline aligned with Harvey’s strategic customer profile using a variety of outbound tools and highly personalized outreach.
Proactively prospect into target accounts across EMEA through email, phone, LinkedIn, and other creative outbound strategies.
Source and qualify new sales opportunities through both outbound prospecting and inbound lead follow-up.
Conduct thoughtful discovery conversations to understand customer workflows and determine strong opportunities for the sales team.
Respond quickly to inbound interest and ensure timely qualification and follow-up.
Partner closely with Account Executives to develop opportunities and support early-stage deal progression.
Provide data-driven insights to inform sales strategies and improve prospecting effectiveness.
Contribute to developing Harvey’s sales playbook and document learnings as we scale the team globally.
Consistently achieve and exceed qualified pipeline and activity targets.
What You Have
1–2+ years of experience in a fast-growing startup, preferably in sales development or project management.
Fluent in written and spoken English and German
Strong executive presence and comfort presenting to sophisticated executive buyers.
Independent, driven, and approach work with rigor and thoughtfulness.
Ability to convey technical concepts to non-technical audiences.
Proficient with Salesforce, Salesloft, and reporting tools.
Collaborative team player able to work across internal functions.
Passionate about Harvey’s mission with a strong understanding of AI applications in knowledge work.
Interest in the legal profession; experience in the legal industry is a plus but not required.
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nPLEASE NOTE THAT THIS ROLE REQUIRES RELOCATION TO DUBLIN, IRELAND.\n\n\n\n\nROLE OVERVIEW\n\nAs a Sales Development Representative at Harvey, you will be at the forefront of driving the growth and adoption of our AI solutions across the legal and professional services markets. You will own early-stage pipeline creation across EMEA by engaging law firms, professional services organizations, and in-house legal teams, understanding their unique challenges, and introducing Harvey’s AI platform.\n\nThis role combines highly personalized outbound prospecting with thoughtful inbound qualification. Your ability to articulate the value of Harvey's products, paired with curiosity about AI and a rigorous approach to your work, will help us expand our reach and shape the future of knowledge work.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build revenue pipeline aligned with Harvey’s strategic customer profile using a variety of outbound tools and highly personalized outreach.\n\n - Proactively prospect into target accounts across EMEA through email, phone, LinkedIn, and other creative outbound strategies.\n\n - Source and qualify new sales opportunities through both outbound prospecting and inbound lead follow-up.\n\n - Conduct thoughtful discovery conversations to understand customer workflows and determine strong opportunities for the sales team.\n\n - Respond quickly to inbound interest and ensure timely qualification and follow-up.\n\n - Partner closely with Account Executives to develop opportunities and support early-stage deal progression.\n\n - Provide data-driven insights to inform sales strategies and improve prospecting effectiveness.\n\n - Contribute to developing Harvey’s sales playbook and document learnings as we scale the team globally.\n\n - Consistently achieve and exceed qualified pipeline and activity targets.\n\n\n\nWhat You Have\n\n - 1–2+ years of experience in a fast-growing startup, preferably in sales development or project management.\n\n - Fluent in written and spoken English and German\n\n - Strong executive presence and comfort presenting to sophisticated executive buyers.\n\n - Independent, driven, and approach work with rigor and thoughtfulness.\n\n - Ability to convey technical concepts to non-technical audiences.\n\n - Proficient with Salesforce, Salesloft, and reporting tools.\n\n - Collaborative team player able to work across internal functions.\n\n - Passionate about Harvey’s mission with a strong understanding of AI applications in knowledge work.\n\n - Interest in the legal profession; experience in the legal industry is a plus but not required.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KS2\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"637d5f7d-759d-40f3-868d-f3a45d37ff10","title":"Sales Manager, Enterprise","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Singapore","secondaryLocations":[],"publishedAt":"2026-06-02T03:29:02.586+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/637d5f7d-759d-40f3-868d-f3a45d37ff10","applyUrl":"https://jobs.ashbyhq.com/harvey/637d5f7d-759d-40f3-868d-f3a45d37ff10/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's Enterprise Sales Manager, Singapore will be the founding sales leader in the market, responsible for establishing and scaling Harvey's enterprise go-to-market motion across Southeast Asia. This role will build and coach a team of high-performing Account Executives driving the growth of Harvey's AI solutions within the legal and professional services markets in the region. As the first sales manager on the ground in Singapore, this person will define the local playbook, develop regional client relationships, and serve as a key member of Harvey's APAC founding team. The ideal candidate is a self-starter who can navigate ambiguity, operate in a fast-paced environment, and build from scratch with limited oversight — combining the mindset of a player-coach with the strategic vision to scale. This is a rare opportunity to shape Harvey's presence in one of the world's most dynamic legal markets from the ground up.
Establish Harvey's enterprise sales presence in Singapore, building the foundation for a high-performing regional team.
Recruit, mentor, and lead a team of consultative, solution-based Enterprise sales professionals as the market grows.
Own long-term strategy and day-to-day operations of the Singapore sales team, including pipeline development, forecasting, and revenue targets.
Develop and adapt Harvey's sales playbook for the Southeast Asian market, documenting learnings that can be applied regionally.
Work cross-functionally with Product, Marketing, Legal Engineering, and Customer Success to build effective processes and solutions for regional clients.
Cultivate relationships with law firms, in-house legal teams, and professional services organizations across the region.
10+ years of tech sales experience and 5+ years of people management experience.
Experience building or scaling Enterprise sales teams in APAC or emerging markets, ideally within SaaS or legal technology.
Proven track record of selling complex software solutions to enterprise clients using a consultative, value-based selling methodology.
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences, including senior legal professionals.
Demonstrated passion for AI and its potential applications in knowledge work, with interest in the legal profession and helping lawyers work more effectively.
Energized by ambiguity, early-stage environments, and building foundational processes from the ground up.
#LI-GE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's Enterprise Sales Manager, Singapore will be the founding sales leader in the market, responsible for establishing and scaling Harvey's enterprise go-to-market motion across Southeast Asia. This role will build and coach a team of high-performing Account Executives driving the growth of Harvey's AI solutions within the legal and professional services markets in the region. As the first sales manager on the ground in Singapore, this person will define the local playbook, develop regional client relationships, and serve as a key member of Harvey's APAC founding team. The ideal candidate is a self-starter who can navigate ambiguity, operate in a fast-paced environment, and build from scratch with limited oversight — combining the mindset of a player-coach with the strategic vision to scale. This is a rare opportunity to shape Harvey's presence in one of the world's most dynamic legal markets from the ground up.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Establish Harvey's enterprise sales presence in Singapore, building the foundation for a high-performing regional team.\n\n - Recruit, mentor, and lead a team of consultative, solution-based Enterprise sales professionals as the market grows.\n\n - Own long-term strategy and day-to-day operations of the Singapore sales team, including pipeline development, forecasting, and revenue targets.\n\n - Develop and adapt Harvey's sales playbook for the Southeast Asian market, documenting learnings that can be applied regionally.\n\n - Work cross-functionally with Product, Marketing, Legal Engineering, and Customer Success to build effective processes and solutions for regional clients.\n\n - Cultivate relationships with law firms, in-house legal teams, and professional services organizations across the region.\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of tech sales experience and 5+ years of people management experience.\n\n - Experience building or scaling Enterprise sales teams in APAC or emerging markets, ideally within SaaS or legal technology.\n\n - Proven track record of selling complex software solutions to enterprise clients using a consultative, value-based selling methodology.\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences, including senior legal professionals.\n\n - Demonstrated passion for AI and its potential applications in knowledge work, with interest in the legal profession and helping lawyers work more effectively.\n\n - Energized by ambiguity, early-stage environments, and building foundational processes from the ground up.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-GE1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"641764cf-2907-41e5-b36d-797b33b8f1a9","title":"Program Manager, Customer Engagement & Community","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-29T22:59:12.689+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/641764cf-2907-41e5-b36d-797b33b8f1a9","applyUrl":"https://jobs.ashbyhq.com/harvey/641764cf-2907-41e5-b36d-797b33b8f1a9/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is seeking a Program Manager, Customer Engagement & Community to help build and scale programs that turn customers into advocates, deepen loyalty, and strengthen Harvey’s customer community.
This person will design and operate customer-facing programs that elevate customer voices, create meaningful moments of connection, and give our most engaged users new ways to participate in the Harvey ecosystem. The role spans customer marketing, community, advocacy, events, research, and program management.
The right person is a multidisciplinary customer marketer and strong operator: someone who can build trusted customer relationships, manage complex programs, create high-quality experiences, and move fluidly between strategy and execution. One day they may be shaping a new power users program; the next, coordinating a customer roundtable, supporting a third-party research initiative, or building the playbook that allows a program to scale.
This person will also serve as an ambassador for Harvey in the customer community. They should be credible, thoughtful, and comfortable spending time directly with customers — learning from them, making connections, identifying new opportunities for engagement, and representing Harvey with warmth and strong judgment.
This is a high-visibility role for someone who can be both behind the scenes and in the room: building the systems, timelines, and playbooks that make programs scale, while helping customers feel connected to Harvey and excited to participate in the broader movement shaping legal AI.
Customer Community & Advocacy Programs
Help design, launch, and scale customer community programs that create sustained engagement beyond one-off events, including power user initiatives, advocate cohorts, customer councils, user groups, awards, recognition moments, and loyalty programs.
Build programming that gives customers meaningful ways to participate, sharing feedback, contributing ideas, joining peer conversations, speaking at events, testing new concepts, and helping shape the future of legal AI.
Identify opportunities to elevate customer impact through stories, events, panels, research, internal moments, awards, and external programming.
Create repeatable program models, playbooks, calendars, and operating rhythms that allow customer community and advocacy programs to scale.
Customer & Community Engagement
Serve as a front-line ambassador for Harvey with customers, power users, champions, speakers, research contributors, executive sponsors, and community members.
Build genuine customer relationships, understanding each customer’s goals, interests, product usage, influence, and potential role in the broader Harvey ecosystem.
Help map Harvey’s customer ecosystem and identify the right engagement path for each customer based on relationship stage, interests, influence, and potential impact.
Partner with Customer Success, Sales, Product, Product Marketing, and Communications to surface customers who should be engaged through stories, events, research, awards, advisory programs, or community initiatives.
Represent Harvey in customer-facing settings with strong judgment, warmth, credibility, and attention to detail.
Research, Events & Market Leadership Programs
Support the execution of third-party research initiatives with external partners, helping coordinate customer participation, internal stakeholders, timelines, deliverables, and downstream activation.
Help recruit and engage customers for research interviews, surveys, validation sessions, roundtables, and working groups.
Partner with Product Marketing, Communications, Sales, Customer Success, and external research partners to translate research outputs into customer-facing and market-facing assets.
Lead planning and execution for customer-facing community moments, including roundtables, dinners, workshops, webinars, user sessions, executive programs, and other high-value customer experiences.
Help curate speakers, themes, agendas, briefing materials, discussion formats, follow-up, and post-program analysis.
Program Operations, Measurement & Scale
Build the operational backbone for Customer Engagement programs, including trackers, templates, workflows, timelines, intake processes, briefing docs, status updates, and retrospectives.
Act as a connector across Marketing, Customer Success, Sales, Product, Research, Operations, Communications, and executive stakeholders to keep programs aligned and moving.
Translate broad ideas into executable plans with clear workstreams, milestones, owners, dependencies, and deliverables.
Track program inputs and outputs, including participation, engagement, customer feedback, advocate growth, content activation, pipeline influence, and learnings.
Help move the Customer Engagement function from bespoke execution to scalable, repeatable programs without losing the personal touch that makes the work effective.
5–8+ years of experience in customer marketing, community, advocacy, lifecycle marketing, events, research programs, program management, customer success, or related roles, ideally at a high-growth SaaS, AI, or technology company.
Experience building or scaling customer-facing programs such as user groups, customer communities, advocacy programs, executive programs, ambassador programs, advisory boards, awards, customer events, or research-backed thought leadership initiatives.
Strong multidisciplinary customer marketing instincts: you understand how to create programs that drive engagement, loyalty, advocacy, storytelling, thought leadership, and business impact.
Experience coordinating with external partners, agencies, research firms, analysts, or other third parties is a strong plus.
Excellent program management skills, with the ability to manage multiple complex workstreams simultaneously in a fast-moving environment.
Strong customer presence and relationship-building ability; comfortable engaging with senior customers, power users, executives, partners, and internal leaders.
High ownership, strong judgment, and a bias toward action. You can operate with ambiguity, make progress without perfect instructions, and know when to escalate or ask for input.
Excellent written and verbal communication skills, with the ability to synthesize information clearly and keep stakeholders aligned.
Strong attention to detail and a high bar for customer experience.
Comfortable balancing strategic program design with hands-on execution.
Experience with tools such as Notion, Asana, Airtable, Salesforce, customer community platforms, event platforms, survey tools, or marketing automation tools is a plus.
Familiarity with legal, professional services, AI, research programs, or enterprise software is a plus but not required.
$159,800 - 239,600 USD
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is seeking a Program Manager, Customer Engagement & Community to help build and scale programs that turn customers into advocates, deepen loyalty, and strengthen Harvey’s customer community.\n\nThis person will design and operate customer-facing programs that elevate customer voices, create meaningful moments of connection, and give our most engaged users new ways to participate in the Harvey ecosystem. The role spans customer marketing, community, advocacy, events, research, and program management.\n\nThe right person is a multidisciplinary customer marketer and strong operator: someone who can build trusted customer relationships, manage complex programs, create high-quality experiences, and move fluidly between strategy and execution. One day they may be shaping a new power users program; the next, coordinating a customer roundtable, supporting a third-party research initiative, or building the playbook that allows a program to scale.\n\nThis person will also serve as an ambassador for Harvey in the customer community. They should be credible, thoughtful, and comfortable spending time directly with customers — learning from them, making connections, identifying new opportunities for engagement, and representing Harvey with warmth and strong judgment.\n\nThis is a high-visibility role for someone who can be both behind the scenes and in the room: building the systems, timelines, and playbooks that make programs scale, while helping customers feel connected to Harvey and excited to participate in the broader movement shaping legal AI.\n\n\n\n\nWHAT YOU'LL DO\n\nCustomer Community & Advocacy Programs\n\n - Help design, launch, and scale customer community programs that create sustained engagement beyond one-off events, including power user initiatives, advocate cohorts, customer councils, user groups, awards, recognition moments, and loyalty programs.\n\n - Build programming that gives customers meaningful ways to participate, sharing feedback, contributing ideas, joining peer conversations, speaking at events, testing new concepts, and helping shape the future of legal AI.\n\n - Identify opportunities to elevate customer impact through stories, events, panels, research, internal moments, awards, and external programming.\n\n - Create repeatable program models, playbooks, calendars, and operating rhythms that allow customer community and advocacy programs to scale.\n\nCustomer & Community Engagement\n\n - Serve as a front-line ambassador for Harvey with customers, power users, champions, speakers, research contributors, executive sponsors, and community members.\n\n - Build genuine customer relationships, understanding each customer’s goals, interests, product usage, influence, and potential role in the broader Harvey ecosystem.\n\n - Help map Harvey’s customer ecosystem and identify the right engagement path for each customer based on relationship stage, interests, influence, and potential impact.\n\n - Partner with Customer Success, Sales, Product, Product Marketing, and Communications to surface customers who should be engaged through stories, events, research, awards, advisory programs, or community initiatives.\n\n - Represent Harvey in customer-facing settings with strong judgment, warmth, credibility, and attention to detail.\n\nResearch, Events & Market Leadership Programs\n\n - Support the execution of third-party research initiatives with external partners, helping coordinate customer participation, internal stakeholders, timelines, deliverables, and downstream activation.\n\n - Help recruit and engage customers for research interviews, surveys, validation sessions, roundtables, and working groups.\n\n - Partner with Product Marketing, Communications, Sales, Customer Success, and external research partners to translate research outputs into customer-facing and market-facing assets.\n\n - Lead planning and execution for customer-facing community moments, including roundtables, dinners, workshops, webinars, user sessions, executive programs, and other high-value customer experiences.\n\n - Help curate speakers, themes, agendas, briefing materials, discussion formats, follow-up, and post-program analysis.\n\nProgram Operations, Measurement & Scale\n\n - Build the operational backbone for Customer Engagement programs, including trackers, templates, workflows, timelines, intake processes, briefing docs, status updates, and retrospectives.\n\n - Act as a connector across Marketing, Customer Success, Sales, Product, Research, Operations, Communications, and executive stakeholders to keep programs aligned and moving.\n\n - Translate broad ideas into executable plans with clear workstreams, milestones, owners, dependencies, and deliverables.\n\n - Track program inputs and outputs, including participation, engagement, customer feedback, advocate growth, content activation, pipeline influence, and learnings.\n\n - Help move the Customer Engagement function from bespoke execution to scalable, repeatable programs without losing the personal touch that makes the work effective.\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in customer marketing, community, advocacy, lifecycle marketing, events, research programs, program management, customer success, or related roles, ideally at a high-growth SaaS, AI, or technology company.\n\n - Experience building or scaling customer-facing programs such as user groups, customer communities, advocacy programs, executive programs, ambassador programs, advisory boards, awards, customer events, or research-backed thought leadership initiatives.\n\n - Strong multidisciplinary customer marketing instincts: you understand how to create programs that drive engagement, loyalty, advocacy, storytelling, thought leadership, and business impact.\n\n - Experience coordinating with external partners, agencies, research firms, analysts, or other third parties is a strong plus.\n\n - Excellent program management skills, with the ability to manage multiple complex workstreams simultaneously in a fast-moving environment.\n\n - Strong customer presence and relationship-building ability; comfortable engaging with senior customers, power users, executives, partners, and internal leaders.\n\n - High ownership, strong judgment, and a bias toward action. You can operate with ambiguity, make progress without perfect instructions, and know when to escalate or ask for input.\n\n - Excellent written and verbal communication skills, with the ability to synthesize information clearly and keep stakeholders aligned.\n\n - Strong attention to detail and a high bar for customer experience.\n\n - Comfortable balancing strategic program design with hands-on execution.\n\n - Experience with tools such as Notion, Asana, Airtable, Salesforce, customer community platforms, event platforms, survey tools, or marketing automation tools is a plus.\n\n - Familiarity with legal, professional services, AI, research programs, or enterprise software is a plus but not required.\n\n\n\n\nCOMPENSATION\n\n$159,800 - 239,600 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-TM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"649c64f3-a67f-4029-a8ab-b2cc07fc0ddc","title":"Support Operations Engineer","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-22T16:43:24.730+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/649c64f3-a67f-4029-a8ab-b2cc07fc0ddc","applyUrl":"https://jobs.ashbyhq.com/harvey/649c64f3-a67f-4029-a8ab-b2cc07fc0ddc/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's support org is growing fast, and keeping our specialists equipped to handle an increasingly complex product requires more than good processes, it requires smart tooling. We're looking for a Support Operations Engineer who has built this before and can hit the ground running.
Reporting to the Support Operations Manager, you'll own the automation infrastructure, AI-assisted workflows, and reporting systems that make our specialists faster and more effective. Working alongside the Support Systems Administrator (platform infrastructure and config) and the Support Operations Lead (Zendesk-native features including Copilot and Chatbot), your lane is everything built on top of or extending beyond that foundation, custom integrations, cross-stack automation, and the technical layer that connects it all.
This role is for someone who deeply understands support operations, has a track record of building AI and automation tooling in production environments, and is energized by making support and human agents better.
Design, build, and maintain AI-assisted tools that improve how support specialists triage, research, and resolve tickets; including agent-facing copilots, knowledge surfacing tools, and response assist features
Own the automation layer across the support stack, building custom integrations, cross-tool workflows, and solutions that extend beyond what Zendesk natively offers
Partner with Data team to build and maintain reporting infrastructure that gives the support org real-time and historical visibility into volume, quality, efficiency, and trends
Identify manual or repetitive agent workflows and architect automated or AI-assisted alternatives that reduce friction without sacrificing quality
Partner with the Support Enablement Lead to integrate tooling improvements into how agents are trained and how knowledge is surfaced in the moment of need
Collaborate with the Support Systems Administrator to ensure automation and AI initiatives are implemented and maintained cleanly within the core support stack
Partner closely with the Support Systems Administrator and Support Operations Lead — they own the Zendesk platform and its native features; you own what's built beyond it
Evaluate new tools, run structured pilots, and bring recommendations to leadership with clear rationale and data
Document systems, integration logic, and automation workflows to ensure maintainability as the org scales
5-7+ years of experience in support operations or CX tooling in an AI-forward environment
Demonstrated track record of shipping AI-assisted workflows and automation in live support environments
Deep hands-on experience with AI tooling in the support/CX space: LLM-powered copilots, RAG systems, agent assist platforms, and how to deploy them responsibly at scale
Expert-level familiarity with support platforms (Zendesk strongly preferred), including working with APIs and integration layers beyond out-of-the-box configuration
Built and owned reporting systems end-to-end
Strong operational intuition: you've worked in or alongside support teams and understand what agent friction actually looks like
Clear communicator who can translate technical decisions for non-technical stakeholders and leadership
$104,000 - $156,000 USD
#LI-AD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's support org is growing fast, and keeping our specialists equipped to handle an increasingly complex product requires more than good processes, it requires smart tooling. We're looking for a Support Operations Engineer who has built this before and can hit the ground running.\n\nReporting to the Support Operations Manager, you'll own the automation infrastructure, AI-assisted workflows, and reporting systems that make our specialists faster and more effective. Working alongside the Support Systems Administrator (platform infrastructure and config) and the Support Operations Lead (Zendesk-native features including Copilot and Chatbot), your lane is everything built on top of or extending beyond that foundation, custom integrations, cross-stack automation, and the technical layer that connects it all.\n\nThis role is for someone who deeply understands support operations, has a track record of building AI and automation tooling in production environments, and is energized by making support and human agents better.\n\n\n\n\nWHAT YOU'LL DO\n\n - Design, build, and maintain AI-assisted tools that improve how support specialists triage, research, and resolve tickets; including agent-facing copilots, knowledge surfacing tools, and response assist features\n\n - Own the automation layer across the support stack, building custom integrations, cross-tool workflows, and solutions that extend beyond what Zendesk natively offers\n\n - Partner with Data team to build and maintain reporting infrastructure that gives the support org real-time and historical visibility into volume, quality, efficiency, and trends\n\n - Identify manual or repetitive agent workflows and architect automated or AI-assisted alternatives that reduce friction without sacrificing quality\n\n - Partner with the Support Enablement Lead to integrate tooling improvements into how agents are trained and how knowledge is surfaced in the moment of need\n\n - Collaborate with the Support Systems Administrator to ensure automation and AI initiatives are implemented and maintained cleanly within the core support stack\n\n - Partner closely with the Support Systems Administrator and Support Operations Lead — they own the Zendesk platform and its native features; you own what's built beyond it\n\n - Evaluate new tools, run structured pilots, and bring recommendations to leadership with clear rationale and data\n\n - Document systems, integration logic, and automation workflows to ensure maintainability as the org scales\n\n\n\n\nWHAT YOU HAVE\n\n - 5-7+ years of experience in support operations or CX tooling in an AI-forward environment\n\n - Demonstrated track record of shipping AI-assisted workflows and automation in live support environments\n\n - Deep hands-on experience with AI tooling in the support/CX space: LLM-powered copilots, RAG systems, agent assist platforms, and how to deploy them responsibly at scale\n\n - Expert-level familiarity with support platforms (Zendesk strongly preferred), including working with APIs and integration layers beyond out-of-the-box configuration\n\n - Built and owned reporting systems end-to-end\n\n - Strong operational intuition: you've worked in or alongside support teams and understand what agent friction actually looks like\n\n - Clear communicator who can translate technical decisions for non-technical stakeholders and leadership\n\n\n\nCOMPENSATION\n\n$104,000 - $156,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AD1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"65fe2be3-01d4-4dfd-91de-293f62335018","title":"Legal Engineer - Product Specialist","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-04-30T12:02:00.371+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/65fe2be3-01d4-4dfd-91de-293f62335018","applyUrl":"https://jobs.ashbyhq.com/harvey/65fe2be3-01d4-4dfd-91de-293f62335018/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal.. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
JD or equivalent legal qualification.
3+ years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AI’s potential to transform the legal industry.
Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
The expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.
#LI-SZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal.. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.\n\nLegal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.\n\n - Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.\n\n - Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.\n\n - Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.\n\n - Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.\n\n - Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.\n\n - Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.\n\n - Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.\n\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - 3+ years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.\n\n - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.\n\n - Strong understanding of legal processes and challenges faced by legal professionals.\n\n - Curiosity about AI’s potential to transform the legal industry.\n\n - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.\n\n\n\n\n\nCOMPENSATION\n\nThe expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-SZ1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"667ee044-f6ae-4714-8339-ff949f8faef1","title":"Customer Success Manager, Enterprise, Munich","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-07-02T12:28:56.086+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/667ee044-f6ae-4714-8339-ff949f8faef1","applyUrl":"https://jobs.ashbyhq.com/harvey/667ee044-f6ae-4714-8339-ff949f8faef1/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
Ideal candidates for the Enterprise CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
3-4+ years in customer-owning roles at tech or SaaS platforms
Adapting seamlessly in the face of high-speed change and growth
Strategic planning, revenue-based prioritization
Managing customer-facing projects and timelines
Running in-person meetings w/ executives
Mapping an organization and influencing stakeholders
Driving key customer metrics and outcomes
Owning a revenue, expansion, and renewal target
Demonstrating a strong point of view and proactive self-management
Working cross-functionally with Product and Sales teams
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.\n\n\n\n\nWHAT YOU’LL DO\n\n - Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.\n\n - Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.\n\n - Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.\n\n - Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.\n\n - Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.\n\n - Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform\n\n\n\n\nWHAT YOU HAVE\n\nIdeal candidates for the Enterprise CSM role at Harvey can demonstrate comfort and experience with the following qualifications:\n\n - 3-4+ years in customer-owning roles at tech or SaaS platforms\n\n - Adapting seamlessly in the face of high-speed change and growth\n\n - Strategic planning, revenue-based prioritization\n\n - Managing customer-facing projects and timelines\n\n - Running in-person meetings w/ executives\n\n - Mapping an organization and influencing stakeholders\n\n - Driving key customer metrics and outcomes\n\n - Owning a revenue, expansion, and renewal target\n\n - Demonstrating a strong point of view and proactive self-management\n\n - Working cross-functionally with Product and Sales teams\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LE1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"6684931f-a85f-4849-9240-e2329b21305f","title":"UXR Operations Lead, AI","department":"Design","team":"Design","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-23T14:13:57.356+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/6684931f-a85f-4849-9240-e2329b21305f","applyUrl":"https://jobs.ashbyhq.com/harvey/6684931f-a85f-4849-9240-e2329b21305f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is building the future of AI for legal professionals, and understanding our users is core to how we do that. We're looking for a strategic UXR Operations Lead to join our research function — someone who is equally energized by running studies in managing our rolling research program, and building the systems that make research run well, such as procuring new tools, evaluating vendors and setting up cross-functional processes. You will be building the connective tissue between research, design, product, and our GTM functions during a period of rapid growth.
This role directly reports to the Head of User Research and focuses on accelerating the quality and speed at which Harvey ships user-centered AI products. You have the opportunity to co-create tooling or identify the right capabilities to strengthen our research practice. You'll partner closely with research and design leadership, product operations, and cross-functional stakeholders to define and implement the processes, systems, and tooling that keep research and customer insights running at peak efficiency. It's a rare opportunity to shape how a category-defining AI company operationalizes its design and research functions from the ground up.
Operations (70%)
Design and implement end-to-end operational systems for research workflows — from intake and participant recruitment to insight synthesis.
Own participant recruitment and panel management; build and maintain relationships with users, prospects, and legal professionals
Set up, evaluate, and manage the research repository and tech stack, with a focus on AI-powered tooling: automated synthesis, AI repository and intake systems, and systematizing self-serve and rolling research to improves team velocity and institutional memory.
Develop templates, intake processes, and educational documentation to help the team run studies faster and more consistently.
Build scalable processes for budget and resource allocation, capacity planning, and project tracking.
Define success metrics and reporting frameworks that give leadership visibility into team health, output quality, research velocity, and coverage gaps
Identify where AI reduces friction in the research workflow — from recruitment to readout, and implement or build those improvements.
Research (30%)
Provide guidance, review and help coordinate rolling research schedules: Qualitative user interviews, usability tests, concept tests, often on tight timelines.
Support repository of findings into clear, actionable reports for cross-functional team discovery and use.
5+ years in operations, program management, or a similar role supporting design, research, or product teams in a technology environment
Demonstrated ability to build processes and systems from scratch in fast-moving, ambiguous environments
Experience early establishment of Research operations at a fast-growing company
Strong ability to navigate complexity with legal, procurement and EPD + GTM teams for process development
Strong cross-functional communicator with a track record of partnering effectively with creative, technical, and business stakeholders
Deep familiarity with research operations, design operations, or how design and UXR teams function at scale
Bias toward ownership: you take initiative, drive projects to completion, and maintain high standards without constant direction
Proficiency in project management and collaboration tools (Notion, Dovetail, etc.) with a systems-thinking approach
Nice to have
Experience with UserInterviews, Sprig, ListenLabs, Lookback, or similar
B2B or enterprise software research background
Familiarity with legal workflows or professional services
$120,900 - $181,300
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is building the future of AI for legal professionals, and understanding our users is core to how we do that. We're looking for a strategic UXR Operations Lead to join our research function — someone who is equally energized by running studies in managing our rolling research program, and building the systems that make research run well, such as procuring new tools, evaluating vendors and setting up cross-functional processes. You will be building the connective tissue between research, design, product, and our GTM functions during a period of rapid growth.\n\nThis role directly reports to the Head of User Research and focuses on accelerating the quality and speed at which Harvey ships user-centered AI products. You have the opportunity to co-create tooling or identify the right capabilities to strengthen our research practice. You'll partner closely with research and design leadership, product operations, and cross-functional stakeholders to define and implement the processes, systems, and tooling that keep research and customer insights running at peak efficiency. It's a rare opportunity to shape how a category-defining AI company operationalizes its design and research functions from the ground up.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\nOperations (70%)\n\n - Design and implement end-to-end operational systems for research workflows — from intake and participant recruitment to insight synthesis.\n\n - Own participant recruitment and panel management; build and maintain relationships with users, prospects, and legal professionals\n\n - Set up, evaluate, and manage the research repository and tech stack, with a focus on AI-powered tooling: automated synthesis, AI repository and intake systems, and systematizing self-serve and rolling research to improves team velocity and institutional memory.\n\n - Develop templates, intake processes, and educational documentation to help the team run studies faster and more consistently.\n\n - Build scalable processes for budget and resource allocation, capacity planning, and project tracking.\n\n - Define success metrics and reporting frameworks that give leadership visibility into team health, output quality, research velocity, and coverage gaps\n\n - Identify where AI reduces friction in the research workflow — from recruitment to readout, and implement or build those improvements.\n\nResearch (30%)\n\n - Provide guidance, review and help coordinate rolling research schedules: Qualitative user interviews, usability tests, concept tests, often on tight timelines.\n\n - Support repository of findings into clear, actionable reports for cross-functional team discovery and use.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years in operations, program management, or a similar role supporting design, research, or product teams in a technology environment\n\n - Demonstrated ability to build processes and systems from scratch in fast-moving, ambiguous environments\n\n - Experience early establishment of Research operations at a fast-growing company\n\n - Strong ability to navigate complexity with legal, procurement and EPD + GTM teams for process development\n\n - Strong cross-functional communicator with a track record of partnering effectively with creative, technical, and business stakeholders\n\n - Deep familiarity with research operations, design operations, or how design and UXR teams function at scale\n\n - Bias toward ownership: you take initiative, drive projects to completion, and maintain high standards without constant direction\n\n - Proficiency in project management and collaboration tools (Notion, Dovetail, etc.) with a systems-thinking approach\n\nNice to have\n\n - Experience with UserInterviews, Sprig, ListenLabs, Lookback, or similar\n\n - B2B or enterprise software research background\n\n - Familiarity with legal workflows or professional services\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$120,900 - $181,300\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"66c88eaf-37a7-499b-aa0b-db94933d1700","title":"Business Recruiter, G&A","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-11T17:40:53.166+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/66c88eaf-37a7-499b-aa0b-db94933d1700","applyUrl":"https://jobs.ashbyhq.com/harvey/66c88eaf-37a7-499b-aa0b-db94933d1700/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a key member of our growing talent team, you’ll report to the G&A Recruiting Manager and manage full-cycle recruitment across our G&A teams. You’ll work closely with hiring managers to find and attract top talent while helping refine and scale our recruiting operations during a period of rapid growth.
Partner with hiring managers to understand hiring needs and support effective, efficient recruiting strategies.
Source and screen candidates through various channels including job boards, social platforms, and referrals.
Provide timely updates and feedback to hiring teams, ensuring alignment and strong communication throughout the process.
Deliver a thoughtful and engaging candidate experience from outreach to offer.
Carry a full slate of 8–10 requisitions at a time, managing competing priorities with strong organization and follow-through.
Contribute to improving recruiting workflows and documentation across business functions.
Collaborate with coordinators and other recruiters to ensure a smooth and streamlined process.
3+ years of full-cycle recruiting experience, ideally in a fast-paced or high-growth environment.
Experience working on G&A roles (Finance, IT, HR, Marketing).
Excellent interpersonal and communication skills, with the ability to work effectively with candidates and internal stakeholders.
Strong organizational skills and ability to prioritize across multiple open roles and tasks.
Familiarity with recruiting metrics, and a willingness to learn and apply data to improve outcomes.
Adaptable and proactive, with a collaborative approach to problem-solving.
Nice to Have:
Experience with tools like Ashby, Gem, Notion, Slack, and Google Workspace for recruiting workflows and pipeline management.
$120,000 - $160,000 USD
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a key member of our growing talent team, you’ll report to the G&A Recruiting Manager and manage full-cycle recruitment across our G&A teams. You’ll work closely with hiring managers to find and attract top talent while helping refine and scale our recruiting operations during a period of rapid growth.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with hiring managers to understand hiring needs and support effective, efficient recruiting strategies.\n\n - Source and screen candidates through various channels including job boards, social platforms, and referrals.\n\n - Provide timely updates and feedback to hiring teams, ensuring alignment and strong communication throughout the process.\n\n - Deliver a thoughtful and engaging candidate experience from outreach to offer.\n\n - Carry a full slate of 8–10 requisitions at a time, managing competing priorities with strong organization and follow-through.\n\n - Contribute to improving recruiting workflows and documentation across business functions.\n\n - Collaborate with coordinators and other recruiters to ensure a smooth and streamlined process.\n\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of full-cycle recruiting experience, ideally in a fast-paced or high-growth environment.\n\n - Experience working on G&A roles (Finance, IT, HR, Marketing).\n\n - Excellent interpersonal and communication skills, with the ability to work effectively with candidates and internal stakeholders.\n\n - Strong organizational skills and ability to prioritize across multiple open roles and tasks.\n\n - Familiarity with recruiting metrics, and a willingness to learn and apply data to improve outcomes.\n Adaptable and proactive, with a collaborative approach to problem-solving.\n\nNice to Have:\n\n - Experience with tools like Ashby, Gem, Notion, Slack, and Google Workspace for recruiting workflows and pipeline management.\n\n\n\n\nCOMPENSATION\n\n$120,000 - $160,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"672f45e7-0689-4a6a-92e4-712beaa2eeca","title":"Senior Software Engineer, Agents","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-04-08T20:49:22.410+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/672f45e7-0689-4a6a-92e4-712beaa2eeca","applyUrl":"https://jobs.ashbyhq.com/harvey/672f45e7-0689-4a6a-92e4-712beaa2eeca/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.
You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.
We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.
Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.
Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.
Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.
Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.
Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.
Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.
Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.
Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.
Stay current on new developments in agentic systems and bring those learnings back to the products we build.
Passion for building effective domain-specific agents.
Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.
Comfortable with when and how to use evaluations to drive quality.
Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.
5-8 years (post-BS/MS) of software engineering experience.
We are hiring for this role across Mid, Senior, and Staff levels.
Proficiency in Python and experience working with LLM APIs and agent frameworks.
Experience with shipping user-facing products, either on the backend or full-stack.
$193,400 - $290,000 USD
#LI-BB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.\n\nYou will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.\n\nWe're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.\n\n - Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.\n\n - Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.\n\n - Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.\n\n - Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.\n\n - Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.\n\n - Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.\n\n - Stay current on new developments in agentic systems and bring those learnings back to the products we build.\n\n\n\n\nWHAT YOU HAVE\n\n - Passion for building effective domain-specific agents.\n\n - Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.\n\n - Comfortable with when and how to use evaluations to drive quality.\n\n - Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.\n\n - 5-8 years (post-BS/MS) of software engineering experience.\n\n - We are hiring for this role across Mid, Senior, and Staff levels.\n\n - Proficiency in Python and experience working with LLM APIs and agent frameworks.\n\n - Experience with shipping user-facing products, either on the backend or full-stack.\n\n\n\n\nCOMPENSATION RANGE\n\n\n\n$193,400 - $290,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-BB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"6753fe07-4d1d-45c8-9e34-3a7cee18acce","title":"Senior Technical Recruiter, Security","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}}}],"publishedAt":"2026-05-20T20:12:01.485+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/6753fe07-4d1d-45c8-9e34-3a7cee18acce","applyUrl":"https://jobs.ashbyhq.com/harvey/6753fe07-4d1d-45c8-9e34-3a7cee18acce/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey's first fully dedicated security recruiter, you will own end-to-end hiring across our security organization — including application security, infrastructure security, detection and response, trust and safety, and security leadership. This is a full-cycle role with real greenfield opportunity: you'll build the pipelines, establish the sourcing playbooks, and develop the hiring manager relationships that set the foundation for how Harvey attracts and closes security talent for years to come.
Partner closely with security leadership to deeply understand team structure, role requirements, and the technical nuances that differentiate strong security candidates
Build and own a high-quality pipeline of security talent across disciplines — application security, infrastructure security, detection and response, governance, risk, compliance, and security engineering
Develop sourcing strategies specific to the security market, including community engagement, conference presence (e.g. Black Hat, DEF CON, BSides), and targeted outreach to passive candidates
Advise hiring managers on security talent market dynamics, compensation benchmarks, and how to position Harvey competitively against other high-growth AI and tech companies
Design and refine security-specific interview processes that are rigorous, structured, and candidate-respecting
Maintain data integrity in Ashby and use pipeline metrics to identify bottlenecks and drive hiring velocity
Serve as a subject matter resource for the broader recruiting team on security hiring — sharing market intelligence and helping calibrate on profiles
7+ years of full-cycle recruiting experience, with at least 3–4 years focused on security roles (AppSec, infrastructure security, detection and response, GRC, or security engineering)
Deep familiarity with the security talent market — you know the communities, the conferences, the career paths, and what motivates this candidate pool
Proven track record closing security hires at a fast-growing tech or AI company
Strong ability to build trusted relationships with technical hiring managers and become a genuine partner to security leadership
Comfort working in ambiguity and building process from scratch — this is a first-of-kind role, not a backfill
Low ego, high ownership — you'll source your own candidates, manage your own pipeline, and collaborate without needing a playbook handed to you
Fluency in data and metrics; you use pipeline health to drive decisions, not just report on them
Genuine curiosity about the security space — you keep up with the landscape, understand why top security talent cares about mission and technical challenge, and can speak credibly to candidates about what Harvey is building
$126,000 - $200,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey's first fully dedicated security recruiter, you will own end-to-end hiring across our security organization — including application security, infrastructure security, detection and response, trust and safety, and security leadership. This is a full-cycle role with real greenfield opportunity: you'll build the pipelines, establish the sourcing playbooks, and develop the hiring manager relationships that set the foundation for how Harvey attracts and closes security talent for years to come.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner closely with security leadership to deeply understand team structure, role requirements, and the technical nuances that differentiate strong security candidates\n\n - Build and own a high-quality pipeline of security talent across disciplines — application security, infrastructure security, detection and response, governance, risk, compliance, and security engineering\n\n - Develop sourcing strategies specific to the security market, including community engagement, conference presence (e.g. Black Hat, DEF CON, BSides), and targeted outreach to passive candidates\n\n - Advise hiring managers on security talent market dynamics, compensation benchmarks, and how to position Harvey competitively against other high-growth AI and tech companies\n\n - Design and refine security-specific interview processes that are rigorous, structured, and candidate-respecting\n\n - Maintain data integrity in Ashby and use pipeline metrics to identify bottlenecks and drive hiring velocity\n\n - Serve as a subject matter resource for the broader recruiting team on security hiring — sharing market intelligence and helping calibrate on profiles\n \n \n\n\nWHAT YOU HAVE\n\n - 7+ years of full-cycle recruiting experience, with at least 3–4 years focused on security roles (AppSec, infrastructure security, detection and response, GRC, or security engineering)\n\n - Deep familiarity with the security talent market — you know the communities, the conferences, the career paths, and what motivates this candidate pool\n\n - Proven track record closing security hires at a fast-growing tech or AI company\n\n - Strong ability to build trusted relationships with technical hiring managers and become a genuine partner to security leadership\n\n - Comfort working in ambiguity and building process from scratch — this is a first-of-kind role, not a backfill\n\n - Low ego, high ownership — you'll source your own candidates, manage your own pipeline, and collaborate without needing a playbook handed to you\n\n - Fluency in data and metrics; you use pipeline health to drive decisions, not just report on them\n\n - Genuine curiosity about the security space — you keep up with the landscape, understand why top security talent cares about mission and technical challenge, and can speak credibly to candidates about what Harvey is building\n \n \n\n\nCOMPENSATION\n\n$126,000 - $200,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"67ee94ac-a1ad-4114-b358-2bcb610a126b","title":"Senior Solutions Architect - EMEA","department":"Solutions Architect","team":"Solutions Architect","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-06-23T07:13:59.137+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/67ee94ac-a1ad-4114-b358-2bcb610a126b","applyUrl":"https://jobs.ashbyhq.com/harvey/67ee94ac-a1ad-4114-b358-2bcb610a126b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Senior Solutions Architect at Harvey.ai is a critical role that bridges the gap between our product team and client-facing teams. You will be responsible for explaining the technical aspects of Harvey, addressing security and architecture questions, configuring customer accounts, and ensuring seamless integration with our platform. Your expertise will be instrumental in driving upsell opportunities for additional SKUs and our API offerings.
Collaborate closely with the Go To Market and Customer Success teams to articulate the technical capabilities and benefits of Harvey.ai to prospective and existing clients.
Address and resolve customer queries related to security, architecture, AI technology, and platform integration.
Lead the setup and configuration of customer accounts, including Single Sign-On (SSO) and other authentication mechanisms.
Work directly with customers to understand their requirements, design solutions, and ensure successful deployment of the Harvey.ai platform.
Assist in the identification and pursuit of upsell opportunities, particularly around additional SKUs and API capabilities.
Serve as a technical advisor during the sales process, providing guidance on best practices, technical feasibility, and product alignment with customer needs.
Maintain a deep understanding of Harvey.ai’s architecture, security standards, and AI capabilities to effectively communicate with both technical and non-technical stakeholders.
Collaborate with the product team to provide feedback and insights based on customer interactions, helping to inform future product development.
Proven experience working with enterprise customers, including navigating complex buying cycles and aligning with multiple stakeholders across legal, IT, and executive teams
Strong technical acumen and the ability to explain concepts like LLM behavior, security architecture, and API integrations to both technical and non-technical audiences
Excellent communication skills with a talent for translating between customer needs and internal teams, including Product and Engineering
Demonstrated ability to work through ambiguity, prioritize effectively, and champion customer outcomes in fast-changing environments
A collaborative, low-ego approach—you enjoy working across functions, engaging with customers, and unblocking teammates
Curiosity about generative AI and excitement to learn about emerging technologies and how they apply in highly regulated industries
Bonus Points
Familiarity with LLM frameworks, legal tech, or working in high-trust, high-compliance environments
Prior experience at a high-growth startup, especially in an early Solutions or Sales Engineering role where you helped shape processes and scale customer success
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nThe Senior Solutions Architect at http://harvey.ai/Harvey.ai http://Harvey.ai is a critical role that bridges the gap between our product team and client-facing teams. You will be responsible for explaining the technical aspects of Harvey, addressing security and architecture questions, configuring customer accounts, and ensuring seamless integration with our platform. Your expertise will be instrumental in driving upsell opportunities for additional SKUs and our API offerings.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Collaborate closely with the Go To Market and Customer Success teams to articulate the technical capabilities and benefits of http://harvey.aiHarvey.ai http://Harvey.ai to prospective and existing clients.\n\n - Address and resolve customer queries related to security, architecture, AI technology, and platform integration.\n\n - Lead the setup and configuration of customer accounts, including Single Sign-On (SSO) and other authentication mechanisms.\n\n - Work directly with customers to understand their requirements, design solutions, and ensure successful deployment of the http://harvey.aiHarvey.ai http://Harvey.ai platform.\n\n - Assist in the identification and pursuit of upsell opportunities, particularly around additional SKUs and API capabilities.\n\n - Serve as a technical advisor during the sales process, providing guidance on best practices, technical feasibility, and product alignment with customer needs.\n\n - Maintain a deep understanding of http://harvey.aiHarvey.ai http://Harvey.ai’s architecture, security standards, and AI capabilities to effectively communicate with both technical and non-technical stakeholders.\n\n - Collaborate with the product team to provide feedback and insights based on customer interactions, helping to inform future product development.\n\n\n\nWHAT YOU HAVE\n\n - Proven experience working with enterprise customers, including navigating complex buying cycles and aligning with multiple stakeholders across legal, IT, and executive teams\n\n - Strong technical acumen and the ability to explain concepts like LLM behavior, security architecture, and API integrations to both technical and non-technical audiences\n\n - Excellent communication skills with a talent for translating between customer needs and internal teams, including Product and Engineering\n\n - Demonstrated ability to work through ambiguity, prioritize effectively, and champion customer outcomes in fast-changing environments\n\n - A collaborative, low-ego approach—you enjoy working across functions, engaging with customers, and unblocking teammates\n\n - Curiosity about generative AI and excitement to learn about emerging technologies and how they apply in highly regulated industries\n\n - Bonus Points\n\n - Familiarity with LLM frameworks, legal tech, or working in high-trust, high-compliance environments\n\n - Prior experience at a high-growth startup, especially in an early Solutions or Sales Engineering role where you helped shape processes and scale customer success\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-JM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"69eb480c-b1a9-4043-ad35-248482e11375","title":"User Operations Specialist","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Sydney","secondaryLocations":[],"publishedAt":"2026-05-13T19:22:10.337+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/69eb480c-b1a9-4043-ad35-248482e11375","applyUrl":"https://jobs.ashbyhq.com/harvey/69eb480c-b1a9-4043-ad35-248482e11375/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a User Operations Specialist, you will be the first line of support for both internal teams and external customers. This role is designed for support professionals with prior customer-facing experience who thrive in fast-paced environments, are eager to keep growing, and are excited to contribute to Harvey's rapid growth.
You'll focus on managing a high volume of non-technical support tickets, ensuring a seamless experience for our users. Over time, you'll have the opportunity to expand your technical skills, gain exposure to more complex support workflows, and progress within our User Operations team.
This role is built for support professionals ready to deepen their foundation in a technical product environment.
Act as the first point of contact for non-technical support inquiries, ensuring timely, empathetic, and accurate responses.
Exercise sound judgment on ticket routing; knowing when to resolve independently and when to escalate to a senior support specialist.
Own your queue: manage ticket volume against SLA targets without sacrificing response quality. Customers should always receive accurate, complete answers that reflect Harvey's standard of care.
Apply consistent, accurate ticket tagging and categorization to support team-wide reporting and trend visibility.
Maintain a strong working knowledge of Harvey's core product features to provide clear and effective guidance.
Follow established playbooks and macros with precision; flag gaps or inconsistencies so the team can improve them over time.
Contribute to FAQs, internal guides, and knowledge base articles that streamline support for recurring questions; surface content gaps when customer questions reveal missing or unclear documentation.
Partner with the Customer Education team to flag areas where self-serve content can reduce repeat contact volume.
Stay adaptable and proactive in a rapidly evolving startup environment, operating effectively even when processes or product features are changing quickly.
2 years of professional experience in customer support at a SaaS company in the technology industry.
Experience with customer support platforms (e.g. Zendesk, Salesforce) and working fluency with AI tools (e.g. ChatGPT, Claude, Gemini); you use them, not just know of them.
Strong written communication skills; clear, professional, and appropriately calibrated to the audience, whether a law firm partner or an internal stakeholder.
Comfort working in a fast-paced, high-growth environment with competing priorities and limited process documentation.
High process consistency: you follow established workflows reliably and flag when something doesn't fit the playbook rather than improvising silently.
Excellent organisational skills and attention to detail, including disciplined ticket hygiene.
Comfort with ambiguity; you can make sound judgment calls and move forward without having every answer in front of you.
Growth mindset and eagerness to learn technical concepts over time, with a clear interest in building toward more complex support scope.
Location: Sydney, NSW (Hybrid with flexibility)
Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
Wellness & Perks: Daily in-office lunch, and monthly commuting support.
Professional Development: Annual support for courses, certifications, conferences, and books.
Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
#LI-DM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a User Operations Specialist, you will be the first line of support for both internal teams and external customers. This role is designed for support professionals with prior customer-facing experience who thrive in fast-paced environments, are eager to keep growing, and are excited to contribute to Harvey's rapid growth.\n\nYou'll focus on managing a high volume of non-technical support tickets, ensuring a seamless experience for our users. Over time, you'll have the opportunity to expand your technical skills, gain exposure to more complex support workflows, and progress within our User Operations team.\n\nThis role is built for support professionals ready to deepen their foundation in a technical product environment.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Act as the first point of contact for non-technical support inquiries, ensuring timely, empathetic, and accurate responses.\n\n - Exercise sound judgment on ticket routing; knowing when to resolve independently and when to escalate to a senior support specialist.\n\n - Own your queue: manage ticket volume against SLA targets without sacrificing response quality. Customers should always receive accurate, complete answers that reflect Harvey's standard of care.\n\n - Apply consistent, accurate ticket tagging and categorization to support team-wide reporting and trend visibility.\n\n - Maintain a strong working knowledge of Harvey's core product features to provide clear and effective guidance.\n\n - Follow established playbooks and macros with precision; flag gaps or inconsistencies so the team can improve them over time.\n\n - Contribute to FAQs, internal guides, and knowledge base articles that streamline support for recurring questions; surface content gaps when customer questions reveal missing or unclear documentation.\n\n - Partner with the Customer Education team to flag areas where self-serve content can reduce repeat contact volume.\n\n - Stay adaptable and proactive in a rapidly evolving startup environment, operating effectively even when processes or product features are changing quickly.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 2 years of professional experience in customer support at a SaaS company in the technology industry.\n\n - Experience with customer support platforms (e.g. Zendesk, Salesforce) and working fluency with AI tools (e.g. ChatGPT, Claude, Gemini); you use them, not just know of them.\n\n - Strong written communication skills; clear, professional, and appropriately calibrated to the audience, whether a law firm partner or an internal stakeholder.\n\n - Comfort working in a fast-paced, high-growth environment with competing priorities and limited process documentation.\n\n - High process consistency: you follow established workflows reliably and flag when something doesn't fit the playbook rather than improvising silently.\n\n - Excellent organisational skills and attention to detail, including disciplined ticket hygiene.\n\n - Comfort with ambiguity; you can make sound judgment calls and move forward without having every answer in front of you.\n\n - Growth mindset and eagerness to learn technical concepts over time, with a clear interest in building toward more complex support scope.\n\n\n\n\n\n\nADDITIONAL INFORMATION\n\n - Location: Sydney, NSW (Hybrid with flexibility)\n\n - Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\n\n\nWHAT WE OFFER\n\n - Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home\n\n - Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.\n\n - Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.\n\n - Retirement & Security: Comprehensive coverage designed to support your long-term well-being.\n\n - Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.\n\n - Wellness & Perks: Daily in-office lunch, and monthly commuting support.\n\n - Professional Development: Annual support for courses, certifications, conferences, and books.\n\n - Remote Work Allowance: Monthly support for home office, internet, and phone expenses.\n\n - Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"6a924cf6-1cef-46a3-95a4-c6319203254d","title":"Senior Commercial Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-30T20:40:11.313+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/6a924cf6-1cef-46a3-95a4-c6319203254d","applyUrl":"https://jobs.ashbyhq.com/harvey/6a924cf6-1cef-46a3-95a4-c6319203254d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for an experienced lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.
More specifically, you will:
Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements
Provide training and develop resources in support of our sales and other cross-functional teams
We are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!
This role has flexibility to either be based in New York, N.Y.; San Francisco, CA; Chicago, IL; or Dallas, TX on a hybrid work model of 3 days per week in the office, or fully remote if based in another location within the US.
A law degree from an accredited law school
Admitted to practice law and in good standing in at least one jurisdiction and able to practice in Illinois
10+ years of law firm and/or in-house experience
Transactional background, including strong experience with complex SaaS, technology, and/or IP licensing and commercial agreements
Ability to think creatively, function independently and work proactively in a fast-paced environment
Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude
Ninja-like project management skills
Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.
$210,000-$265,000
#LI-ML3
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nWe are looking for an experienced lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.\n\n\n\n\n\nWHAT YOU'LL DO\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements\n\n - Provide training and develop resources in support of our sales and other cross-functional teams\n\nWe are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!\n\nThis role has flexibility to either be based in New York, N.Y.; San Francisco, CA; Chicago, IL; or Dallas, TX on a hybrid work model of 3 days per week in the office, or fully remote if based in another location within the US.\n\n\n\n\nWHAT YOU HAVE\n\n - A law degree from an accredited law school\n\n - Admitted to practice law and in good standing in at least one jurisdiction and able to practice in Illinois\n\n - 10+ years of law firm and/or in-house experience\n\n - Transactional background, including strong experience with complex SaaS, technology, and/or IP licensing and commercial agreements\n\n - Ability to think creatively, function independently and work proactively in a fast-paced environment\n\n - Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude\n\n - Ninja-like project management skills\n\n - Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.\n\n\n\n\nCOMPENSATION\n\n$210,000-$265,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML3\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"6ad3902b-2888-4c02-913d-de942e807133","title":"Staff Software Engineer, Backend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2025-08-07T10:47:38.950+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/6ad3902b-2888-4c02-913d-de942e807133","applyUrl":"https://jobs.ashbyhq.com/harvey/6ad3902b-2888-4c02-913d-de942e807133/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Backend Software Engineer at Harvey, you’ll play a pivotal role in shaping the foundation of our product platform while directly building user-facing features for some of the world’s leading law firms and enterprise customers. This team owns and operates the platform layer that enables secure, reliable, and flexible experiences for our customers including notifications, permissions and feature flag infrastructure. We also build enterprise-grade collaboration experiences for law firms.
You will design and own systems that not only serve as critical infrastructure for the rest of the company, but also directly impact how our users engage with Harvey’s AI-powered legal tools. This role is ideal for engineers who are excited by the opportunity to move between deep platform thinking and hands-on product iteration.
This role is based in Toronto, Canada. We use an in-person work model and offer relocation assistance to new employees.
Design and build foundational backend infrastructure including authentication, permissions, feature flagging, notifications, and document management integrations
Build and evolve Harvey’s internal product platform, accelerating development across multiple product lines and engineering teams
Lead development of enterprise-facing features, such as secure multi-party collaboration, cross-organization workflows, and robust admin controls
Maintain high standards for security, privacy, and system reliability, particularly in handling sensitive legal data
Collaborate cross-functionally with product, AI, design, and GTM teams to deliver delightful, enterprise-ready experiences
5+ years (post-BS/MS) of backend-focused software engineering experience on platform and/or product-oriented teams
Experience working across the stack to ship user-facing features with measurable impact
Strong knowledge of distributed systems, REST/gRPC APIs, databases, and scalable service architectures
Familiarity with or interest in enterprise SaaS patterns, such as role-based access control (RBAC), feature flag systems, and third-party integrations
Track record of shipping highly intuitive products, strong attention to detail
Experience building backend platforms that can support multiple product lines
Strong programming skills and general Computer Science knowledge
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
Location: Toronto, Ontario (Hybrid with flexibility)
Work eligibility: Must have valid Canadian work rights; Harvey does not currently offer visa sponsorship for this role
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
#LI-KT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Backend Software Engineer at Harvey, you’ll play a pivotal role in shaping the foundation of our product platform while directly building user-facing features for some of the world’s leading law firms and enterprise customers. This team owns and operates the platform layer that enables secure, reliable, and flexible experiences for our customers including notifications, permissions and feature flag infrastructure. We also build enterprise-grade collaboration experiences for law firms.\n\nYou will design and own systems that not only serve as critical infrastructure for the rest of the company, but also directly impact how our users engage with Harvey’s AI-powered legal tools. This role is ideal for engineers who are excited by the opportunity to move between deep platform thinking and hands-on product iteration.\n\nThis role is based in Toronto, Canada. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and build foundational backend infrastructure including authentication, permissions, feature flagging, notifications, and document management integrations\n\n - Build and evolve Harvey’s internal product platform, accelerating development across multiple product lines and engineering teams\n\n - Lead development of enterprise-facing features, such as secure multi-party collaboration, cross-organization workflows, and robust admin controls\n\n - Maintain high standards for security, privacy, and system reliability, particularly in handling sensitive legal data\n\n - Collaborate cross-functionally with product, AI, design, and GTM teams to deliver delightful, enterprise-ready experiences\n \n \n\n\nWHAT YOU HAVE\n\n - 5+ years (post-BS/MS) of backend-focused software engineering experience on platform and/or product-oriented teams\n\n - Experience working across the stack to ship user-facing features with measurable impact\n\n - Strong knowledge of distributed systems, REST/gRPC APIs, databases, and scalable service architectures\n\n - Familiarity with or interest in enterprise SaaS patterns, such as role-based access control (RBAC), feature flag systems, and third-party integrations\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Experience building backend platforms that can support multiple product lines\n\n - Strong programming skills and general Computer Science knowledge\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n \n \n\n\nADDITIONAL INFORMATION\n\n - Location: Toronto, Ontario (Hybrid with flexibility)\n\n - Work eligibility: Must have valid Canadian work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"6be9a875-eb12-4d02-939d-1221f01a711f","title":"Sales Manager - SMB","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-10T16:33:19.323+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/6be9a875-eb12-4d02-939d-1221f01a711f","applyUrl":"https://jobs.ashbyhq.com/harvey/6be9a875-eb12-4d02-939d-1221f01a711f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The SMB Sales Manager joins Harvey's Commercial Sales organization to lead a team of Account Executives selling Harvey's AI platform to small and mid-sized law firms and legal teams out of the Chicago office. Reporting to the Vice President of Commercial Sales, this role owns territory planning, pipeline development, and revenue execution across the region. The manager drives a disciplined sales process while coaching AEs through the full cycle — from discovery and qualification through close — and holds the team accountable to rigorous forecasting and performance standards. It is a high-impact opportunity to shape the sales culture and operating rhythm for a fast-growing segment at one of the most innovative companies in legal technology.
Build, coach, and performance-manage a team of SMB Account Executives focused on selling Harvey's platform to law firms and corporate legal departments in the Chicago region
Own territory planning, pipeline development, and accurate forecasting to deliver against quarterly and annual revenue targets
Drive a disciplined sales process using MEDDPIC or similar methodology, ensuring AEs execute high-quality discovery, qualification, objection handling, and close motions
Establish a local operating cadence — team standups, deal reviews, pipeline hygiene — that mirrors Harvey's high-performance sales culture
Serve as a player-coach by actively engaging in strategic deals and modeling best practices in discovery, demo, and negotiation
6+ years of tech sales experience — ideally closing new business at the Mid Market or Enterprise level; 2+ years of people management experience training and coaching a high-performing sales team.
Experience operating in an early stage, high-growth environment. Demonstrated ability to design and improve systems from scratch
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to sophisticated buyers, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Track record of coaching AEs through complex sales cycles, including deal strategy, objection handling, and negotiation, with a growth-oriented and coachable mindset
OTE 50/50 Split $264,000 - $396,000 USD
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe SMB Sales Manager joins Harvey's Commercial Sales organization to lead a team of Account Executives selling Harvey's AI platform to small and mid-sized law firms and legal teams out of the Chicago office. Reporting to the Vice President of Commercial Sales, this role owns territory planning, pipeline development, and revenue execution across the region. The manager drives a disciplined sales process while coaching AEs through the full cycle — from discovery and qualification through close — and holds the team accountable to rigorous forecasting and performance standards. It is a high-impact opportunity to shape the sales culture and operating rhythm for a fast-growing segment at one of the most innovative companies in legal technology.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build, coach, and performance-manage a team of SMB Account Executives focused on selling Harvey's platform to law firms and corporate legal departments in the Chicago region\n\n - Own territory planning, pipeline development, and accurate forecasting to deliver against quarterly and annual revenue targets\n\n - Drive a disciplined sales process using MEDDPIC or similar methodology, ensuring AEs execute high-quality discovery, qualification, objection handling, and close motions\n\n - Establish a local operating cadence — team standups, deal reviews, pipeline hygiene — that mirrors Harvey's high-performance sales culture\n\n - Serve as a player-coach by actively engaging in strategic deals and modeling best practices in discovery, demo, and negotiation\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6+ years of tech sales experience — ideally closing new business at the Mid Market or Enterprise level; 2+ years of people management experience training and coaching a high-performing sales team.\n\n - Experience operating in an early stage, high-growth environment. Demonstrated ability to design and improve systems from scratch\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to sophisticated buyers, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Track record of coaching AEs through complex sales cycles, including deal strategy, objection handling, and negotiation, with a growth-oriented and coachable mindset\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\nOTE 50/50 Split $264,000 - $396,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JL1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"6cb0809d-923f-4119-a0d1-babb0c9289c4","title":"Staff Software Engineer, Core Infrastructure","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-04-27T20:18:39.094+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/6cb0809d-923f-4119-a0d1-babb0c9289c4","applyUrl":"https://jobs.ashbyhq.com/harvey/6cb0809d-923f-4119-a0d1-babb0c9289c4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in New York City, New York. We use an in-person work model and offer relocation assistance to new employees.
Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions
Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment
Long track record building and scaling complex, large-scale distributed systems
Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io)
Strong programming skills in Python, Go, or similar languages
Excellent problem-solving skills, a \"spidey sense\" of where things could go wrong, and a commitment to operational excellence
Experience building infrastructure for AI/ML workloads or high-throughput inference systems
Background with distributed rate limiting, load balancing, or quota management systems
Experience operating multi-tenant platforms with strict security and compliance requirements
Track record of leading complex cross-functional projects and delivering measurable impact
$201,000 - $264,000 USD
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.\n\nYou'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.\n\nThis role is based in New York City, New York. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\nWHAT YOU’LL DO\n\n - Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions\n\n - Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management\n\n - Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues\n\n - Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms\n\n - Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint\n\n - Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments\n\n - Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration\n\n - Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience\n\n - Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers\n\n - Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking\n\n - Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment\n\n - Long track record building and scaling complex, large-scale distributed systems\n\n - Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)\n\n - Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation\n\n - Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale\n\n - Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)\n\n - Strong programming skills in Python, Go, or similar languages\n\n - Excellent problem-solving skills, a \"spidey sense\" of where things could go wrong, and a commitment to operational excellence\n\n\n\n\nNICE TO HAVE\n\n - Experience building infrastructure for AI/ML workloads or high-throughput inference systems\n\n - Background with distributed rate limiting, load balancing, or quota management systems\n\n - Experience operating multi-tenant platforms with strict security and compliance requirements\n\n - Track record of leading complex cross-functional projects and delivering measurable impact\n\n\n\n\nCOMPENSATION RANGE\n\n$201,000 - $264,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"6d2063e8-8152-41f4-90a7-72b864afc52d","title":"Law School Manager, International","department":"Legal","team":"Legal","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-09T10:48:59.339+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/6d2063e8-8152-41f4-90a7-72b864afc52d","applyUrl":"https://jobs.ashbyhq.com/harvey/6d2063e8-8152-41f4-90a7-72b864afc52d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's law school program has reached 50+ US schools in year one. Now we are taking it global, and we need the right person to lead that charge expanding in the UK, EMEA, and APAC markets.
As Law School Manager, UK & International, you will own the full lifecycle of Harvey's academic partnerships across your markets — signing new schools, building faculty and dean relationships, running trainings, launching ambassador programs, and driving the curriculum and on-campus embeds that make Harvey helpful to each institution with whom we work.
You will start with deep UK penetration and expand into France, Germany, Singapore, and the Nordics by September 2026. London-based time zone allows meaningful flex coverage for Australian partner schools. You report directly to the Head of Legal Partnerships, Law Schools (New York).
School Partnerships: Lead outreach, relationship development, and onboarding for UK and EMEA law schools — from flagship institutions to smaller schools.
Account Management: Serve as the primary point of contact for every school in your portfolio — owning relationships with faculty, library staff, student organizations, and administrators across each partner institution.
Training & Enablement: Run all product training, demos, workspace setup, and activation events for your portfolio — including semester-start all-hands pushes, large-group faculty workshops, and 1:1 curriculum advisory sessions. Draw on the global Content Specialist and CS Lead for materials and operational support.
Ambassador Programs: Launch and own the UK/EMEA student ambassador and faculty champion networks, adapting the US model for UK and European legal education norms.
Curriculum Advisory: Advise faculty and curriculum committees on how to integrate Harvey into courses, clinics, and legal writing programs — doing the hands-on work that makes academic embeds real.
Market Expansion: Build the playbook for each new market; execute the September 2026 international launch across Paris, Berlin, Singapore, and the Nordics.
Cross-functional: Partner with Harvey's UK commercial team, legal engineering, and marketing on in-market events, firm-to-school pipeline, and co-activation opportunities.
Ideal candidates for the Law School Manager, UK & International role at Harvey can demonstrate comfort and experience with the following:
UK law degree preferred (LLB, LPC, or equivalent) — deep understanding of how UK law schools are structured and how faculty, students, and administrators operate
Strong experience in legal practice, legal tech, legal innovation, or academic programs — experience in a client-facing or externally-facing role is a strong differentiator
Proven ability to manage a portfolio of relationships in a high-growth or startup environment — you keep up with a high volume without losing account depth
Comfortable running product trainings and demos for audiences ranging from first-year students to senior faculty and deans
Entrepreneurial and self-directed — you build from scratch, operate without a playbook, and hold yourself accountable across multiple markets
Strong organizational instincts — you can manage many schools across multiple countries and time zones.
Based in London; willing and able to travel across the UK, Europe, and APAC
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\n\n\nROLE OVERVIEW\n\nHarvey's law school program has reached 50+ US schools in year one. Now we are taking it global, and we need the right person to lead that charge expanding in the UK, EMEA, and APAC markets.\n\nAs Law School Manager, UK & International, you will own the full lifecycle of Harvey's academic partnerships across your markets — signing new schools, building faculty and dean relationships, running trainings, launching ambassador programs, and driving the curriculum and on-campus embeds that make Harvey helpful to each institution with whom we work.\n\nYou will start with deep UK penetration and expand into France, Germany, Singapore, and the Nordics by September 2026. London-based time zone allows meaningful flex coverage for Australian partner schools. You report directly to the Head of Legal Partnerships, Law Schools (New York).\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - School Partnerships: Lead outreach, relationship development, and onboarding for UK and EMEA law schools — from flagship institutions to smaller schools.\n\n - Account Management: Serve as the primary point of contact for every school in your portfolio — owning relationships with faculty, library staff, student organizations, and administrators across each partner institution.\n\n - Training & Enablement: Run all product training, demos, workspace setup, and activation events for your portfolio — including semester-start all-hands pushes, large-group faculty workshops, and 1:1 curriculum advisory sessions. Draw on the global Content Specialist and CS Lead for materials and operational support.\n\n - Ambassador Programs: Launch and own the UK/EMEA student ambassador and faculty champion networks, adapting the US model for UK and European legal education norms.\n\n - Curriculum Advisory: Advise faculty and curriculum committees on how to integrate Harvey into courses, clinics, and legal writing programs — doing the hands-on work that makes academic embeds real.\n\n - Market Expansion: Build the playbook for each new market; execute the September 2026 international launch across Paris, Berlin, Singapore, and the Nordics.\n\n - Cross-functional: Partner with Harvey's UK commercial team, legal engineering, and marketing on in-market events, firm-to-school pipeline, and co-activation opportunities.\n\n\n\nWHAT YOU HAVE\n\nIdeal candidates for the Law School Manager, UK & International role at Harvey can demonstrate comfort and experience with the following:\n\n - UK law degree preferred (LLB, LPC, or equivalent) — deep understanding of how UK law schools are structured and how faculty, students, and administrators operate\n\n - Strong experience in legal practice, legal tech, legal innovation, or academic programs — experience in a client-facing or externally-facing role is a strong differentiator\n\n - Proven ability to manage a portfolio of relationships in a high-growth or startup environment — you keep up with a high volume without losing account depth\n\n - Comfortable running product trainings and demos for audiences ranging from first-year students to senior faculty and deans\n\n - Entrepreneurial and self-directed — you build from scratch, operate without a playbook, and hold yourself accountable across multiple markets\n\n - Strong organizational instincts — you can manage many schools across multiple countries and time zones.\n\n - Based in London; willing and able to travel across the UK, Europe, and APAC\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"6def5a26-fd8d-4d22-a869-3b9a53313e46","title":"Senior Compliance Manager","department":"Security","team":"Security","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-02T19:51:08.893+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/6def5a26-fd8d-4d22-a869-3b9a53313e46","applyUrl":"https://jobs.ashbyhq.com/harvey/6def5a26-fd8d-4d22-a869-3b9a53313e46/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Some of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.
In this role, you'll report to the Head of Trust and own Harvey's end-to-end compliance programs. You will be accountable for establishing and scaling certifications and compliance programs critical to Harvey's expansion into regulated markets. You will work cross-functionally with Engineering, Product Security, Legal, Sales, and external assessors, advisors, and government partners to build a best-in-class compliance practice, and will recruit and lead a small, high-impact team to operate it at scale.
Build the business case and strategic roadmap for compliance investments, articulating ROI, certification sequencing, and market opportunity to leadership
Lead gap assessments and compliance readiness evaluations across applicable frameworks, producing maturity baselines and prioritized remediation roadmaps
Select, onboard, and manage third-party assessors and compliance advisors; hold partners accountable to timelines and escalate risks early
Drive audit readiness — coordinating evidence collection, continuous monitoring, and audit documentation management with Engineering and Security
Support customer security reviews, RFP responses, and due diligence conversations as the authoritative internal voice on Harvey's compliance posture
Build and lead a small team: hire, set direction, develop members, and scale program operations as Harvey's footprint grows
10+ years in information security or compliance, with 5+ years leading compliance programs for commercial SaaS or PaaS
Deep command of the compliance lifecycle -- scoping, gap analysis, control documentation, assessment coordination, and continuous monitoring
Proven cross-functional influence at the senior level; able to drive compliance outcomes across Engineering, Product, Legal, and Sales without slowing the business
Track record selecting and managing third-party assessors and compliance advisory firms
Experience building and leading small teams in fast-paced environments, with a bias for hiring exceptional people and creating clarity from ambiguity
1–2+ years using AI tools to improve program efficiency (evidence automation, gap analysis, continuous monitoring)
$187,600 - $281,400 USD
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nSome of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.\n\n\n\nOur customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.\n\n\n\nIn this role, you'll report to the Head of Trust and own Harvey's end-to-end compliance programs. You will be accountable for establishing and scaling certifications and compliance programs critical to Harvey's expansion into regulated markets. You will work cross-functionally with Engineering, Product Security, Legal, Sales, and external assessors, advisors, and government partners to build a best-in-class compliance practice, and will recruit and lead a small, high-impact team to operate it at scale.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build the business case and strategic roadmap for compliance investments, articulating ROI, certification sequencing, and market opportunity to leadership\n\n - Lead gap assessments and compliance readiness evaluations across applicable frameworks, producing maturity baselines and prioritized remediation roadmaps\n\n - Select, onboard, and manage third-party assessors and compliance advisors; hold partners accountable to timelines and escalate risks early\n\n - Drive audit readiness — coordinating evidence collection, continuous monitoring, and audit documentation management with Engineering and Security\n\n - Support customer security reviews, RFP responses, and due diligence conversations as the authoritative internal voice on Harvey's compliance posture\n\n - Build and lead a small team: hire, set direction, develop members, and scale program operations as Harvey's footprint grows\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years in information security or compliance, with 5+ years leading compliance programs for commercial SaaS or PaaS\n\n - Deep command of the compliance lifecycle -- scoping, gap analysis, control documentation, assessment coordination, and continuous monitoring\n\n - Proven cross-functional influence at the senior level; able to drive compliance outcomes across Engineering, Product, Legal, and Sales without slowing the business\n\n - Track record selecting and managing third-party assessors and compliance advisory firms\n\n - Experience building and leading small teams in fast-paced environments, with a bias for hiring exceptional people and creating clarity from ambiguity\n\n - 1–2+ years using AI tools to improve program efficiency (evidence automation, gap analysis, continuous monitoring)\n\n\n\n\n\n\n\nCOMPENSATION\n\n$187,600 - $281,400 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"6fad5e17-0729-4f51-8618-47717104905f","title":"Senior Commercial Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-30T19:44:41.999+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/6fad5e17-0729-4f51-8618-47717104905f","applyUrl":"https://jobs.ashbyhq.com/harvey/6fad5e17-0729-4f51-8618-47717104905f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for an experienced lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.
More specifically, you will:
Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements
Provide training and develop resources in support of our sales and other cross-functional teams
We are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!
This role has flexibility to either be based in New York, N.Y.; San Francisco, CA; Chicago, IL; or Dallas, TX on a hybrid work model of 3 days per week in the office, or fully remote if based in another location within the US.
A law degree from an accredited law school
Admitted to practice law and in good standing in at least one jurisdiction and able to practice in Illinois
10+ years of law firm and/or in-house experience
Transactional background, including strong experience with complex SaaS, technology, and/or IP licensing and commercial agreements
Ability to think creatively, function independently and work proactively in a fast-paced environment
Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude
Ninja-like project management skills
Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.
$210,000-$265,000
#LI-ML3
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nWe are looking for an experienced lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.\n\n\n\n\n\nWHAT YOU'LL DO\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements\n\n - Provide training and develop resources in support of our sales and other cross-functional teams\n\nWe are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!\n\nThis role has flexibility to either be based in New York, N.Y.; San Francisco, CA; Chicago, IL; or Dallas, TX on a hybrid work model of 3 days per week in the office, or fully remote if based in another location within the US.\n\n\n\n\nWHAT YOU HAVE\n\n - A law degree from an accredited law school\n\n - Admitted to practice law and in good standing in at least one jurisdiction and able to practice in Illinois\n\n - 10+ years of law firm and/or in-house experience\n\n - Transactional background, including strong experience with complex SaaS, technology, and/or IP licensing and commercial agreements\n\n - Ability to think creatively, function independently and work proactively in a fast-paced environment\n\n - Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude\n\n - Ninja-like project management skills\n\n - Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.\n\n\n\n\nCOMPENSATION\n\n$210,000-$265,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML3\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7049380f-d75c-4e24-ad2b-346aae8e4fd8","title":"Legal Engineering Manager, In-House (Litigation/Regulatory)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-12T20:07:28.386+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7049380f-d75c-4e24-ad2b-346aae8e4fd8","applyUrl":"https://jobs.ashbyhq.com/harvey/7049380f-d75c-4e24-ad2b-346aae8e4fd8/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with litigation, investigations, regulatory, compliance, or enforcement backgrounds who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve litigation, investigations, regulatory, compliance, and risk-management workflows.
Build trusted relationships with senior stakeholders, including General Counsel, Chief Litigation Counsel, Chief Compliance Officers, Heads of Regulatory Affairs, Deputy General Counsel, legal operations leaders, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing litigation, regulatory, investigations, compliance, white-collar defense, enforcement, employment litigation, financial regulatory matters, government investigations, or other contentious legal work, including experience working in-house.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of the workflows, challenges, and priorities of in-house litigation, compliance, investigations, and regulatory teams.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with litigation, investigations, regulatory, compliance, or enforcement backgrounds who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve litigation, investigations, regulatory, compliance, and risk-management workflows.\n\n - Build trusted relationships with senior stakeholders, including General Counsel, Chief Litigation Counsel, Chief Compliance Officers, Heads of Regulatory Affairs, Deputy General Counsel, legal operations leaders, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing litigation, regulatory, investigations, compliance, white-collar defense, enforcement, employment litigation, financial regulatory matters, government investigations, or other contentious legal work, including experience working in-house.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of the workflows, challenges, and priorities of in-house litigation, compliance, investigations, and regulatory teams.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"70ac0c85-e987-4657-aae4-95337e344d4e","title":"Senior Product Operations Manager, Evaluation","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-12T23:45:17.865+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/70ac0c85-e987-4657-aae4-95337e344d4e","applyUrl":"https://jobs.ashbyhq.com/harvey/70ac0c85-e987-4657-aae4-95337e344d4e/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re looking for a technical, systems-minded operator to build and scale the evaluation engine behind Harvey’s platform. As we expand globally, ensuring our models behave reliably, accurately, and jurisdictionally correctly is mission-critical—and evaluation complexity is increasing 10x.
As a member of our Product Operations team, you’ll work closely with Applied Legal Researchers, Product, Engineering, AI Research, and human data providers to operationalize evaluation methodologies and embed them into our product development lifecycle. You’ll create the workflows, systems, and tooling that make evaluation a first-class product capability at Harvey.
This is a high-ownership role for someone who thrives in ambiguity, loves building structure, and wants to help scale the evaluation infrastructure of a global AI company.
Build and scale the systems that power model and product evaluations across Harvey
Run intake, triage, and prioritization for the evaluation request queue, routing capacity to the highest-value coverage gaps
Embed evaluation workflows and readiness checkpoints into the product development lifecycle
Create the single source of truth for evaluation status, results, history, and launch readiness
Turn Expert-designed evaluation methodologies into scalable, repeatable operational processes
Manage human data providers and stand up our internal contract-attorney pipeline, ensuring evaluation quality meets legal standards
Work with Engineering and Research to improve evaluation tooling, automation, and dashboards
Drive evaluation readiness for major product and model launches across geographies and jurisdictions
Document and operationalize evaluation governance as complexity increases
Help define how Harvey ensures model accuracy, reliability, and trust at global scale
4–7+ years in technical program management, product operations, research operations, or evaluation/benchmarking roles
Experience working with ML/AI evaluations, benchmarking frameworks, or scientific workflows
Comfort with statistical methodologies and SQL or Python, or similar tools to interpret evaluation data (either natively or with AI tool support)
Strong business acumen with an ability to apply an ROI-focused mindset to scaling
Ability to work deeply with legal experts and operationalize complex evaluation methodologies
Strong cross-functional coordination skills across Product, Engineering, Research, and data providers/vendors
High attention to detail and a bias toward clarity, rigor, and reproducibility
Ability to navigate an evolving landscape and bring order to complex systems
Strong communication skills and comfort translating technical nuance for diverse stakeholders
Desire to do whatever it takes to make evaluation systems successful—from writing documentation to diagnosing pipeline issues
#LI-SB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re looking for a technical, systems-minded operator to build and scale the evaluation engine behind Harvey’s platform. As we expand globally, ensuring our models behave reliably, accurately, and jurisdictionally correctly is mission-critical—and evaluation complexity is increasing 10x.\n\nAs a member of our Product Operations team, you’ll work closely with Applied Legal Researchers, Product, Engineering, AI Research, and human data providers to operationalize evaluation methodologies and embed them into our product development lifecycle. You’ll create the workflows, systems, and tooling that make evaluation a first-class product capability at Harvey.\n\nThis is a high-ownership role for someone who thrives in ambiguity, loves building structure, and wants to help scale the evaluation infrastructure of a global AI company.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and scale the systems that power model and product evaluations across Harvey\n\n - Run intake, triage, and prioritization for the evaluation request queue, routing capacity to the highest-value coverage gaps\n\n - Embed evaluation workflows and readiness checkpoints into the product development lifecycle\n\n - Create the single source of truth for evaluation status, results, history, and launch readiness\n\n - Turn Expert-designed evaluation methodologies into scalable, repeatable operational processes\n\n - Manage human data providers and stand up our internal contract-attorney pipeline, ensuring evaluation quality meets legal standards\n\n - Work with Engineering and Research to improve evaluation tooling, automation, and dashboards\n\n - Drive evaluation readiness for major product and model launches across geographies and jurisdictions\n\n - Document and operationalize evaluation governance as complexity increases\n\n - Help define how Harvey ensures model accuracy, reliability, and trust at global scale\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 4–7+ years in technical program management, product operations, research operations, or evaluation/benchmarking roles\n\n - Experience working with ML/AI evaluations, benchmarking frameworks, or scientific workflows\n\n - Comfort with statistical methodologies and SQL or Python, or similar tools to interpret evaluation data (either natively or with AI tool support)\n\n - Strong business acumen with an ability to apply an ROI-focused mindset to scaling\n\n - Ability to work deeply with legal experts and operationalize complex evaluation methodologies\n\n - Strong cross-functional coordination skills across Product, Engineering, Research, and data providers/vendors\n\n - High attention to detail and a bias toward clarity, rigor, and reproducibility\n\n - Ability to navigate an evolving landscape and bring order to complex systems\n\n - Strong communication skills and comfort translating technical nuance for diverse stakeholders\n\n - Desire to do whatever it takes to make evaluation systems successful—from writing documentation to diagnosing pipeline issues\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7103fd26-a5c9-4619-9ecf-e1fca89c0d6b","title":"Legal Engineer (Law Firm, Litigation/Regulatory)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-17T14:37:39.498+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7103fd26-a5c9-4619-9ecf-e1fca89c0d6b","applyUrl":"https://jobs.ashbyhq.com/harvey/7103fd26-a5c9-4619-9ecf-e1fca89c0d6b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This Litigation & Regulatory-focused Legal Engineer role is designed for attorneys with litigation experience in disputes, investigations, regulatory, enforcement, or compliance-related practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with litigation and regulatory lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from litigators and regulatory practitioners into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how litigation and regulatory teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across litigation and regulatory practices.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience in a litigation or regulatory practice such as complex commercial litigation, government or internal investigations, antitrust and competition regulation, intellectual property litigation, or other regulatory, compliance, enforcement, or related practice areas at a top-tier law firm, government agency, or sophisticated in-house legal team.
Strong understanding of the workflows, challenges, and demands faced by litigators and regulatory lawyers.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience in client-facing roles, law firm business development, investigations management, or cross-functional collaboration is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis Litigation & Regulatory-focused Legal Engineer role is designed for attorneys with litigation experience in disputes, investigations, regulatory, enforcement, or compliance-related practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with litigation and regulatory lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from litigators and regulatory practitioners into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how litigation and regulatory teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across litigation and regulatory practices.\n\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience in a litigation or regulatory practice such as complex commercial litigation, government or internal investigations, antitrust and competition regulation, intellectual property litigation, or other regulatory, compliance, enforcement, or related practice areas at a top-tier law firm, government agency, or sophisticated in-house legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by litigators and regulatory lawyers.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience in client-facing roles, law firm business development, investigations management, or cross-functional collaboration is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7209827f-daaf-4d57-926c-6b3df9f78c37","title":"Senior Manager, User Operations","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-02T23:25:02.693+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7209827f-daaf-4d57-926c-6b3df9f78c37","applyUrl":"https://jobs.ashbyhq.com/harvey/7209827f-daaf-4d57-926c-6b3df9f78c37/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is building one of the most consequential AI products in the world, and User Operations is central to how customers experience it. We are looking for a Senior Manager, User Operations to lead and own the performance of the NAMER region, developing their team of managers and defining the people management processes that keep their org running at a high bar. This individual will also work in close partnership with Support Operations to ensure operational programs and initiatives are adopted, measured, and deliver against performance goals.
This is a mid-build environment: the foundation is in place, the team is growing fast, and the expectation is that you will raise the bar significantly. This is not a steady-state role — you will be building as much as you are running, and the right person is energized by that.
The ideal person has extensive experience managing seasoned managers and driving performance in a fast-moving environment. They will own KPIs, manager quality, and team accountability for their region, maintaining and improving SOPs, implementing process changes at the manager layer, and ensuring programs from Support Operations land and stick. An AI-native approach is a must; this person finds leverage through tooling and automation, not just existing playbooks.
People Leadership & Manager Development
Lead, coach, and develop a growing team of User Operations Managers by holding a high bar for people management quality including 1:1 effectiveness, performance management, and team culture.
Set clear expectations and hold experienced-managers accountable. This team brings real depth, and your job is to calibrate standards, surface gaps early, and drive performance with directness and care.
Act as a thought partner and escalation point for your managers on complex personnel decisions, team dynamics, and performance situations.
Partner with recruiting to bring in exceptional managers and ensure a strong onboarding experience that drives rapid time-to-impact.
Performance Ownership & Trend Synthesis
Own the performance health of your teams end to end — tracking and interpreting metrics across volume, quality, SLA adherence, CSAT, and team productivity.
Synthesize signals from across your teams to identify systemic trends, root causes, and improvement opportunities, and translate those into clear, actionable recommendations.
Establish and maintain a regular cadence of reporting and visibility into performance — leadership should always have an accurate picture of what is working and what is not.
Recognize when a pattern is localized versus org-wide, and calibrate response accordingly.
Cross-Functional Collaboration & Escalations
Serve as the primary User Operations representative in ongoing cross-functional relationships with Product, Engineering, and Go-to-Market teams.
Own escalation resolution for high-stakes or complex customer situations that require senior judgment.
Partner closely with Support Operations on process and program improvements — you own the people and performance side; they own the tooling and systems infrastructure.
Represent the voice of the frontline in planning conversations, ensuring operational realities are reflected in product and process decisions.
Strategy & Roadmap Ownership
Drive the people and performance roadmap for your region — owning prioritization and execution of improvements to how your managers and their teams operate.
Identify structural gaps in how the org operates, propose solutions before they become problems, and execute them in partnership with Support Operations for anything tooling or process-related.
Bring an AI-first lens to everything: actively identify where automation, tooling, and AI integration can create leverage for your teams and reduce the operational burden on leadership.
Stay current on support industry trends, tooling, and best practices — and bring that external perspective into internal planning.
7+ years of experience in customer support or user operations, with 4+ years managing managers or leading multi-team organizations in a fast-paced, high-growth environment.
Demonstrated track record of developing strong managers, not just delivering results through individual teams.
Direct experience scaling a support or operations org through a high-growth inflection point; you know what breaks at each stage and how to get ahead of it.
Strong ability to synthesize complex operational data into clear narratives and actionable recommendations for senior leadership.
Proven ability to drive sustained performance improvement through goal-setting, accountability systems, and direct coaching rather than direct execution.
Experience working cross-functionally with Product, Engineering, and Go-to-Market teams, with the credibility and communication skills to influence without authority.
AI-native mindset: you actively use AI tooling to find leverage, build it into how your teams work, and think about automation as a first-order input to operational design — not an afterthought.
Comfortable operating at pace. Harvey moves faster than most companies; candidates who thrive here have lived that before and found it energizing, not exhausting.
Strong analytical mindset; moves fluidly between high-level trends and ground-level detail.
Fluency with Zendesk and other operational tooling platforms.
$184,000 - $276,000
\"This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Louisiana, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin”
#LI-AD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is building one of the most consequential AI products in the world, and User Operations is central to how customers experience it. We are looking for a Senior Manager, User Operations to lead and own the performance of the NAMER region, developing their team of managers and defining the people management processes that keep their org running at a high bar. This individual will also work in close partnership with Support Operations to ensure operational programs and initiatives are adopted, measured, and deliver against performance goals.\n\nThis is a mid-build environment: the foundation is in place, the team is growing fast, and the expectation is that you will raise the bar significantly. This is not a steady-state role — you will be building as much as you are running, and the right person is energized by that.\n\nThe ideal person has extensive experience managing seasoned managers and driving performance in a fast-moving environment. They will own KPIs, manager quality, and team accountability for their region, maintaining and improving SOPs, implementing process changes at the manager layer, and ensuring programs from Support Operations land and stick. An AI-native approach is a must; this person finds leverage through tooling and automation, not just existing playbooks.\n\n\n\n\nWHAT YOU'LL DO\n\nPeople Leadership & Manager Development\n\n - Lead, coach, and develop a growing team of User Operations Managers by holding a high bar for people management quality including 1:1 effectiveness, performance management, and team culture.\n\n - Set clear expectations and hold experienced-managers accountable. This team brings real depth, and your job is to calibrate standards, surface gaps early, and drive performance with directness and care.\n\n - Act as a thought partner and escalation point for your managers on complex personnel decisions, team dynamics, and performance situations.\n\n - Partner with recruiting to bring in exceptional managers and ensure a strong onboarding experience that drives rapid time-to-impact.\n\n\n\nPerformance Ownership & Trend Synthesis\n\n - Own the performance health of your teams end to end — tracking and interpreting metrics across volume, quality, SLA adherence, CSAT, and team productivity.\n\n - Synthesize signals from across your teams to identify systemic trends, root causes, and improvement opportunities, and translate those into clear, actionable recommendations.\n\n - Establish and maintain a regular cadence of reporting and visibility into performance — leadership should always have an accurate picture of what is working and what is not.\n\n - Recognize when a pattern is localized versus org-wide, and calibrate response accordingly.\n\n\n\nCross-Functional Collaboration & Escalations\n\n - Serve as the primary User Operations representative in ongoing cross-functional relationships with Product, Engineering, and Go-to-Market teams.\n\n - Own escalation resolution for high-stakes or complex customer situations that require senior judgment.\n\n - Partner closely with Support Operations on process and program improvements — you own the people and performance side; they own the tooling and systems infrastructure.\n\n - Represent the voice of the frontline in planning conversations, ensuring operational realities are reflected in product and process decisions.\n\n\n\nStrategy & Roadmap Ownership\n\n - Drive the people and performance roadmap for your region — owning prioritization and execution of improvements to how your managers and their teams operate.\n\n - Identify structural gaps in how the org operates, propose solutions before they become problems, and execute them in partnership with Support Operations for anything tooling or process-related.\n\n - Bring an AI-first lens to everything: actively identify where automation, tooling, and AI integration can create leverage for your teams and reduce the operational burden on leadership.\n\n - Stay current on support industry trends, tooling, and best practices — and bring that external perspective into internal planning.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of experience in customer support or user operations, with 4+ years managing managers or leading multi-team organizations in a fast-paced, high-growth environment.\n\n - Demonstrated track record of developing strong managers, not just delivering results through individual teams.\n\n - Direct experience scaling a support or operations org through a high-growth inflection point; you know what breaks at each stage and how to get ahead of it.\n\n - Strong ability to synthesize complex operational data into clear narratives and actionable recommendations for senior leadership.\n\n - Proven ability to drive sustained performance improvement through goal-setting, accountability systems, and direct coaching rather than direct execution.\n\n - Experience working cross-functionally with Product, Engineering, and Go-to-Market teams, with the credibility and communication skills to influence without authority.\n\n - AI-native mindset: you actively use AI tooling to find leverage, build it into how your teams work, and think about automation as a first-order input to operational design — not an afterthought.\n\n - Comfortable operating at pace. Harvey moves faster than most companies; candidates who thrive here have lived that before and found it energizing, not exhausting.\n\n - Strong analytical mindset; moves fluidly between high-level trends and ground-level detail.\n\n - Fluency with Zendesk and other operational tooling platforms.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$184,000 - $276,000\n\n\n\n\"This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Louisiana, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin”\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AD1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"722451a9-f750-423a-b23b-b9ff15d96e12","title":"Senior Technical Recruiter","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-06-11T22:12:16.795+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/722451a9-f750-423a-b23b-b9ff15d96e12","applyUrl":"https://jobs.ashbyhq.com/harvey/722451a9-f750-423a-b23b-b9ff15d96e12/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.
Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices
Build and nurture a strong pipeline of technical talent to support both current hiring and future growth
Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies
Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process
Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene
Mentor and support other team members to elevate overall recruiting performance and execution
Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines
Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals
7+ years of full-cycle technical recruiting experience at a fast-paced environment
Proven track record building strong technical teams in a high growth company
Can develop relationships with hiring partners and become a trusted advisor
Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes
You possess low ego and are willing to roll up your sleeves to accomplish our collective goals
Help mentor other teammates by leading by example and providing guidance
Understand the importance of data and metrics to influence recruiting strategies
The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent
150,000- 175,000 CAN
#LI-FC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices\n\n - Build and nurture a strong pipeline of technical talent to support both current hiring and future growth\n\n - Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies\n\n - Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process\n\n - Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene\n\n - Mentor and support other team members to elevate overall recruiting performance and execution\n\n - Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines\n\n - Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of full-cycle technical recruiting experience at a fast-paced environment\n\n - Proven track record building strong technical teams in a high growth company\n\n - Can develop relationships with hiring partners and become a trusted advisor\n\n - Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes\n\n - You possess low ego and are willing to roll up your sleeves to accomplish our collective goals\n\n - Help mentor other teammates by leading by example and providing guidance\n\n - Understand the importance of data and metrics to influence recruiting strategies\n\n - The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent\n\n\n\n\nCOMPENSATION RANGE\n\n150,000- 175,000 CAN\n\n\n\n#LI-FC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7325a214-908d-48a4-bbc2-f5c3a6c9ed00","title":"Staff Product Designer","department":"Design","team":"Design","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-05-12T18:15:49.040+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7325a214-908d-48a4-bbc2-f5c3a6c9ed00","applyUrl":"https://jobs.ashbyhq.com/harvey/7325a214-908d-48a4-bbc2-f5c3a6c9ed00/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Product Designer at Harvey, you’ll manage multiple projects from ideation to launch. You’ll create high-quality designs, interactions, and prototypes that transform complex problems into intuitive solutions. Working closely with engineers, AI researchers, product managers, and lawyers, you’ll incorporate AI in meaningful ways—crafting interfaces that help users understand, trust, and effectively guide AI outputs.
We’re looking for someone with strong interaction design instincts, visual design sensibility, and collaboration—someone who sweats the details, welcomes feedback, and elevates ideas through tight cross-functional teamwork.
Lead the design of end-to-end product experiences, from initial concept through polished execution.
Collaborate closely with product managers, engineers, and AI researchers to translate business objectives into user-centered designs.
Shape and refine our design system to ensure a cohesive and scalable visual language across the product.
Conduct user research to uncover pain points and opportunities, leveraging insights to inform design decisions.
Develop prototypes to explore and validate new features, workflows, and interactions.
Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
Promote and develop best practices in designing with AI.
8+ years of experience designing products in a fast-paced environment, with a portfolio that demonstrates your best work.
Ability to tackle complex challenges and transform them into simple, intuitive experiences.
Ability to change altitude from design details to big picture thinking, while maintaining a high pace of execution and quality bar.
Deep understanding of design systems and a strong sense of visual and interaction design craft.
Experience conducting user research and applying insights to design decisions.
Excellent communication and storytelling skills to articulate design concepts and rationale.
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
#LI-JC1
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\nROLE OVERVIEW\n\nAs a Staff Product Designer at Harvey, you’ll manage multiple projects from ideation to launch. You’ll create high-quality designs, interactions, and prototypes that transform complex problems into intuitive solutions. Working closely with engineers, AI researchers, product managers, and lawyers, you’ll incorporate AI in meaningful ways—crafting interfaces that help users understand, trust, and effectively guide AI outputs.\n\nWe’re looking for someone with strong interaction design instincts, visual design sensibility, and collaboration—someone who sweats the details, welcomes feedback, and elevates ideas through tight cross-functional teamwork.\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead the design of end-to-end product experiences, from initial concept through polished execution.\n\n - Collaborate closely with product managers, engineers, and AI researchers to translate business objectives into user-centered designs.\n\n - Shape and refine our design system to ensure a cohesive and scalable visual language across the product.\n\n - Conduct user research to uncover pain points and opportunities, leveraging insights to inform design decisions.\n\n - Develop prototypes to explore and validate new features, workflows, and interactions.\n\n - Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.\n\n - Promote and develop best practices in designing with AI.\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience designing products in a fast-paced environment, with a portfolio that demonstrates your best work.\n\n - Ability to tackle complex challenges and transform them into simple, intuitive experiences.\n\n - Ability to change altitude from design details to big picture thinking, while maintaining a high pace of execution and quality bar.\n\n - Deep understanding of design systems and a strong sense of visual and interaction design craft.\n\n - Experience conducting user research and applying insights to design decisions.\n\n - Excellent communication and storytelling skills to articulate design concepts and rationale.\n\n\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JC1\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"74126fe6-3471-4626-933d-81347dec4baa","title":"Scaled Customer Success Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-26T20:10:38.684+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/74126fe6-3471-4626-933d-81347dec4baa","applyUrl":"https://jobs.ashbyhq.com/harvey/74126fe6-3471-4626-933d-81347dec4baa/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Scaled Customer Success Manager joins Harvey's Scaled Customer Success team to drive retention, renewal, and expansion outcomes across a high-volume book of business. The team's mission is to deliver strategic, efficient value at scale—ensuring customers adopt Harvey's AI solutions deeply and renew with confidence. This role owns the full commercial lifecycle for a portfolio of accounts, blending consultative customer engagement with a data-driven renewals motion to maximize net revenue retention. Scaled CSMs partners closely with Sales, Legal Engineering, and Product to translate customer feedback into roadmap influence and expansion opportunity. It is a rare opportunity to shape a growing function at the intersection of AI innovation and customer value delivery.
Own renewals and expansions across a named portfolio of accounts, driving net revenue retention and gross retention targets through proactive commercial engagement.
Lead scaled customer engagement motions—including QBRs, value reviews, and enablement sessions—to maximize product adoption and demonstrate ongoing ROI.
Monitor customer health using data and analytics, identifying churn signals early and executing structured intervention plans to protect and grow revenue.
Serve as a trusted advisor to customers with a prescriptive, consultative approach, integrating Harvey into their workflows and championing the power of LLMs.
Collaborate cross-functionally with Legal Engineering, Product, and Sales to relay customer insights, influence the product roadmap, and align on shared goals.
Build and refine scalable playbooks and processes that elevate the team's approach to customer engagement, renewals, and expansion.
3+ years of experience in Customer Success, Account Management, or a renewals-focused role within Enterprise SaaS, legal technology, or management consulting.
Demonstrated track record of managing a high-volume book of business and consistently meeting or exceeding retention and expansion targets.
Strong commercial acumen with experience owning renewals conversations and identifying upsell or expansion opportunities within existing accounts.
Excellent communication and strategic planning skills, with the ability to engage stakeholders at multiple levels and deliver polished QBRs and value reviews.
Data-driven mindset with experience leveraging customer health metrics, adoption data, and CS platforms to inform strategy.
Collaborative, proactive disposition with a team-first mentality and comfort operating in a fast-paced, ambiguity-rich environment.
$125,000 - $140,000 OTE
#LI-BS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Scaled Customer Success Manager joins Harvey's Scaled Customer Success team to drive retention, renewal, and expansion outcomes across a high-volume book of business. The team's mission is to deliver strategic, efficient value at scale—ensuring customers adopt Harvey's AI solutions deeply and renew with confidence. This role owns the full commercial lifecycle for a portfolio of accounts, blending consultative customer engagement with a data-driven renewals motion to maximize net revenue retention. Scaled CSMs partners closely with Sales, Legal Engineering, and Product to translate customer feedback into roadmap influence and expansion opportunity. It is a rare opportunity to shape a growing function at the intersection of AI innovation and customer value delivery.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own renewals and expansions across a named portfolio of accounts, driving net revenue retention and gross retention targets through proactive commercial engagement.\n\n - Lead scaled customer engagement motions—including QBRs, value reviews, and enablement sessions—to maximize product adoption and demonstrate ongoing ROI.\n\n - Monitor customer health using data and analytics, identifying churn signals early and executing structured intervention plans to protect and grow revenue.\n\n - Serve as a trusted advisor to customers with a prescriptive, consultative approach, integrating Harvey into their workflows and championing the power of LLMs.\n\n - Collaborate cross-functionally with Legal Engineering, Product, and Sales to relay customer insights, influence the product roadmap, and align on shared goals.\n\n - Build and refine scalable playbooks and processes that elevate the team's approach to customer engagement, renewals, and expansion.\n \n \n\n\nWHAT YOU HAVE\n\n - 3+ years of experience in Customer Success, Account Management, or a renewals-focused role within Enterprise SaaS, legal technology, or management consulting.\n\n - Demonstrated track record of managing a high-volume book of business and consistently meeting or exceeding retention and expansion targets.\n\n - Strong commercial acumen with experience owning renewals conversations and identifying upsell or expansion opportunities within existing accounts.\n\n - Excellent communication and strategic planning skills, with the ability to engage stakeholders at multiple levels and deliver polished QBRs and value reviews.\n\n - Data-driven mindset with experience leveraging customer health metrics, adoption data, and CS platforms to inform strategy.\n\n - Collaborative, proactive disposition with a team-first mentality and comfort operating in a fast-paced, ambiguity-rich environment.\n \n \n\n\nCOMPENSATION\n\n$125,000 - $140,000 OTE\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-BS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"748edfbe-f819-47fd-85bb-3c4974f8913f","title":"Senior Software Engineer, Core Infrastructure","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-01-23T02:02:56.206+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/748edfbe-f819-47fd-85bb-3c4974f8913f","applyUrl":"https://jobs.ashbyhq.com/harvey/748edfbe-f819-47fd-85bb-3c4974f8913f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions
Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
Mentor junior / intern engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
4+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment
Long track record building and scaling complex, large-scale distributed systems
Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io)
Strong programming skills in Python, Go, or similar languages
Excellent problem-solving skills, a \"spidey sense\" of where things could go wrong, and a commitment to operational excellence
Experience building infrastructure for AI/ML workloads or high-throughput inference systems
Background with distributed rate limiting, load balancing, or quota management systems
Experience operating multi-tenant platforms with strict security and compliance requirements
Track record of leading complex cross-functional projects and delivering measurable impact
$200,000 - $250,000 USD
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.\n\nYou'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.\n\nThis role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\nWHAT YOU’LL DO\n\n - Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions\n\n - Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management\n\n - Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues\n\n - Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms\n\n - Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint\n\n - Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments\n\n - Mentor junior / intern engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration\n\n - Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience\n\n - Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers\n\n - Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking\n\n - Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability\n\n\n\n\nWHAT YOU HAVE\n\n - 4+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment\n\n - Long track record building and scaling complex, large-scale distributed systems\n\n - Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)\n\n - Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation\n\n - Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale\n\n - Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)\n\n - Strong programming skills in Python, Go, or similar languages\n\n - Excellent problem-solving skills, a \"spidey sense\" of where things could go wrong, and a commitment to operational excellence\n\n\n\n\nNICE TO HAVE\n\n - Experience building infrastructure for AI/ML workloads or high-throughput inference systems\n\n - Background with distributed rate limiting, load balancing, or quota management systems\n\n - Experience operating multi-tenant platforms with strict security and compliance requirements\n\n - Track record of leading complex cross-functional projects and delivering measurable impact\n\n\n\n\nCOMPENSATION RANGE\n\n$200,000 - $250,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"74ac1343-8977-4f7b-8ff5-5ab10f74d095","title":"Head of AMER Legal Engineering (Law Firms)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-29T16:20:53.793+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/74ac1343-8977-4f7b-8ff5-5ab10f74d095","applyUrl":"https://jobs.ashbyhq.com/harvey/74ac1343-8977-4f7b-8ff5-5ab10f74d095/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Reporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering Law Firm focused teams in the Americas.
You will directly manage Legal Engineering Managers and oversee the teams focused on supporting our pre-sales law firm engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.
Success in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.
Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's law firm customers.
Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.
Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.
Act as a trusted advisor to law firm leaders and an influential partner to senior stakeholders across Harvey.
Drive organizational performance through effective planning, resource management, talent development, and operational excellence.
Help define the future of Legal Engineering and how Harvey partners with the world's leading law firms.
Qualified lawyer with 9+ years of post-qualification experience (PQE).
Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
Experience leading managers and manager-led organizations, not solely individual contributors.
Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.
Experience owning organizational systems, processes, and operating models.
Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.
Strong track record of managing upward and influencing senior leaders.
Experience representing an organization externally and building trusted relationships with executive-level stakeholders.
Deep understanding of law firm operations, legal workflows, and the legal technology landscape.
Exceptional communication, leadership, and organizational skills.
Experience leading teams outside of a traditional law firm hierarchy.
Experience in legal technology, professional services, consulting, legal innovation, or other customer-facing organizations.
Experience operating in a high-growth technology company.
Experience leading globally distributed teams.
Demonstrated ability to create structure and drive execution in rapidly evolving environments.
$400,000 - $450,000 USD OTE 75/25
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nReporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering Law Firm focused teams in the Americas.\n\nYou will directly manage Legal Engineering Managers and oversee the teams focused on supporting our pre-sales law firm engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.\n\nSuccess in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's law firm customers.\n\n - Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.\n\n - Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.\n\n - Act as a trusted advisor to law firm leaders and an influential partner to senior stakeholders across Harvey.\n\n - Drive organizational performance through effective planning, resource management, talent development, and operational excellence.\n\n - Help define the future of Legal Engineering and how Harvey partners with the world's leading law firms.\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 9+ years of post-qualification experience (PQE).\n\n - Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.\n\n - Experience leading managers and manager-led organizations, not solely individual contributors.\n\n - Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.\n\n - Experience owning organizational systems, processes, and operating models.\n\n - Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.\n\n - Strong track record of managing upward and influencing senior leaders.\n\n - Experience representing an organization externally and building trusted relationships with executive-level stakeholders.\n\n - Deep understanding of law firm operations, legal workflows, and the legal technology landscape.\n\n - Exceptional communication, leadership, and organizational skills.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience leading teams outside of a traditional law firm hierarchy.\n\n - Experience in legal technology, professional services, consulting, legal innovation, or other customer-facing organizations.\n\n - Experience operating in a high-growth technology company.\n\n - Experience leading globally distributed teams.\n\n - Demonstrated ability to create structure and drive execution in rapidly evolving environments.\n\n\n\n\nCOMPENSATION\n\n$400,000 - $450,000 USD OTE 75/25\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"76d7a078-01c9-48d1-8481-3bfb728b657e","title":"Technical Program Manager, Incident Response","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-23T15:39:58.810+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/76d7a078-01c9-48d1-8481-3bfb728b657e","applyUrl":"https://jobs.ashbyhq.com/harvey/76d7a078-01c9-48d1-8481-3bfb728b657e/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Incident Response Technical Program Manager is a senior cross-functional operator who will lead Harvey's response to security and reliability incidents, coordinating across engineering, security, and business teams under pressure. You will join the Detection & Response function within Harvey's Information Security organization, whose mission is to detect, contain, and remediate threats to the platform that serves the world's leading law firms and enterprises. This role defines the standard for how Harvey runs and learns from incidents — building the coordination playbooks, communication protocols, and post-incident remediation programs that close structural gaps. As the first dedicated incident response program hire, you will partner directly with security engineering, product, and executive leadership to shape a function from the ground up. This is a rare opportunity to build the incident management discipline at one of the fastest-growing AI companies, with meaningful influence over how a high-trust platform protects its most sensitive customer data.
Own end-to-end coordination of security and reliability incidents — from initial triage through resolution — ensuring clear roles, rapid decision-making, and structured communication across engineering, security, legal, and customer-facing teams.
Design and implement incident management processes, runbooks, and escalation frameworks that scale with Harvey's growth and reflect the realities of operating AI-native SaaS infrastructure.
Lead post-incident reviews and drive remediation programs to completion, tracking follow-up items across teams and holding stakeholders accountable to timelines.
Build and maintain incident readiness — including tabletop exercises, on-call coordination improvements, and tooling for real-time situational awareness.
Serve as the communication hub during active incidents, translating technical status into clear updates for executives, legal, and customer success without losing fidelity.
5+ years of experience in incident management, technical program management, or a related coordination-heavy role within a software or security organization.
Demonstrated ability to lead cross-functional teams through high-pressure situations with composure, clarity, and strong interpersonal judgment.
Sufficient technical depth to understand distributed systems, cloud infrastructure, and security concepts at a level that enables effective triage and stakeholder translation.
Exceptional organizational skills — able to manage multiple concurrent workstreams, track dependencies, and drive accountability without direct authority.
Experience building incident response or operational programs from scratch, including defining processes, documentation, and success metrics in ambiguous environments.
High emotional intelligence and the communication skills to operate credibly with engineers, executives, legal counsel, and external stakeholders alike.
$150,900 - $226,300 USD
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Incident Response Technical Program Manager is a senior cross-functional operator who will lead Harvey's response to security and reliability incidents, coordinating across engineering, security, and business teams under pressure. You will join the Detection & Response function within Harvey's Information Security organization, whose mission is to detect, contain, and remediate threats to the platform that serves the world's leading law firms and enterprises. This role defines the standard for how Harvey runs and learns from incidents — building the coordination playbooks, communication protocols, and post-incident remediation programs that close structural gaps. As the first dedicated incident response program hire, you will partner directly with security engineering, product, and executive leadership to shape a function from the ground up. This is a rare opportunity to build the incident management discipline at one of the fastest-growing AI companies, with meaningful influence over how a high-trust platform protects its most sensitive customer data.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own end-to-end coordination of security and reliability incidents — from initial triage through resolution — ensuring clear roles, rapid decision-making, and structured communication across engineering, security, legal, and customer-facing teams.\n\n - Design and implement incident management processes, runbooks, and escalation frameworks that scale with Harvey's growth and reflect the realities of operating AI-native SaaS infrastructure.\n\n - Lead post-incident reviews and drive remediation programs to completion, tracking follow-up items across teams and holding stakeholders accountable to timelines.\n\n - Build and maintain incident readiness — including tabletop exercises, on-call coordination improvements, and tooling for real-time situational awareness.\n\n - Serve as the communication hub during active incidents, translating technical status into clear updates for executives, legal, and customer success without losing fidelity.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in incident management, technical program management, or a related coordination-heavy role within a software or security organization.\n\n - Demonstrated ability to lead cross-functional teams through high-pressure situations with composure, clarity, and strong interpersonal judgment.\n\n - Sufficient technical depth to understand distributed systems, cloud infrastructure, and security concepts at a level that enables effective triage and stakeholder translation.\n\n - Exceptional organizational skills — able to manage multiple concurrent workstreams, track dependencies, and drive accountability without direct authority.\n\n - Experience building incident response or operational programs from scratch, including defining processes, documentation, and success metrics in ambiguous environments.\n\n - High emotional intelligence and the communication skills to operate credibly with engineers, executives, legal counsel, and external stakeholders alike.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$150,900 - $226,300 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"77a9080e-a86f-4950-b8c1-39c8a411cd5c","title":"People Data Analytics Lead","department":"Human Resources","team":"Human Resources","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-11T22:02:31.861+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/77a9080e-a86f-4950-b8c1-39c8a411cd5c","applyUrl":"https://jobs.ashbyhq.com/harvey/77a9080e-a86f-4950-b8c1-39c8a411cd5c/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
You'll be Harvey's founding People Data Analytics Lead — the technical leader for our people analytics function. You'll set the long-term direction for how we measure, model, and act on workforce data: building the data layer from scratch, defining the methodology others work from, and connecting the full employee lifecycle into a single, actionable view of how exceptional talent thrives at Harvey. The goal isn't just reporting — it's helping leaders understand why things are happening across the workforce and intervene before issues scale. This role sits within People Ops, with deep partnership across Total Rewards, Recruiting Ops, PBPs, People Systems, and Finance. This is a founding role — you'll build the function from scratch and, as it proves its value, grow and lead a team.
Build a cohesive view of Harvey's employee lifecycle — connecting recruiting, onboarding, engagement, performance, mobility, retention, and exits into a single, actionable narrative that shows where exceptional talent thrives or breaks down
Own the vision and roadmap for Harvey’s people data infrastructure — partner with Data Engineering to enable source connectors (Workday, Ashby, and others), then own the data transformation (dbt) and reporting layer; drive role-based access controls and data governance so the right people have the right access
Consolidate workforce data across Workday, Ashby, Envoy, Culture Amp, and other HR systems, and build the data quality frameworks that keep it trustworthy at scale
Define and maintain Harvey's people metrics dictionary — standardize how headcount, attrition, hiring, and workforce trends are measured across the org
Design the frameworks and methodologies that scale beyond v1 — forecast headcount, model attrition, segment the org, benchmark against market — built to explain not just what is happening but why
Move People Analytics beyond reporting into intervention — surface leading indicators, manager behaviors, operational friction, and emerging org risks before they become scaled people problems, and help Harvey understand what attracts, enables, retains, and risks losing exceptional talent
Build dashboards that give leadership clear visibility into the workforce, cuttable by org, region, and function — and shape exec-level decisions with the insights they surface
Build the self-service foundation that lets partner teams operate independently — design the frameworks, tooling, and documentation so that comp, PBPs, and other partners can surface their own insights without routing every question through analytics
Own headcount reconciliation and PID governance — define the standards for how positions are opened, edited, and closed; maintain the single source of truth across Finance, Ashby, and Workday; and own reconciliation when the numbers don't match
Drive alignment across PBPs, RecOps, People Systems, and Finance to define reporting cadence and answer the questions that drive strategic people decisions
Set the bar for people data craft at Harvey — define standards, review work, and grow the analytics capability of partner teams
Use AI aggressively to automate workflows, accelerate analysis, and scale your impact — this is a role where AI-first thinking compounds fast
7+ years in people analytics, HR data, or workforce analytics, ideally at a high-growth tech company
Track record of building people analytics functions, frameworks, or methodologies from scratch — not just executing within an established one
Strong SQL is the foundation — you write complex queries, think analytically in data, and reach for SQL by default to understand a problem. This is table stakes. Experience with dbt or a comparable transformation framework is a plus; what matters is that you're genuinely data native and can own a transformation layer independently. dbt is what we use and we expect you to grow into owning it, but strong SQL is the hard requirement.
Hands-on experience with a cloud data warehouse (Snowflake strongly preferred)
Experience with at least one BI tool (Looker, Tableau, Omni, Power BI, or similar)
Direct Workday (HRIS) and ATS experience; you understand how people data is structured in an HRIS and what breaks it
Experience mentoring or upskilling partner teams on data practices, dashboards, or self-serve reporting
AI-native workflows — you use AI tools daily, build with them, and use them as force multipliers
A self-starter attitude and the ability to thrive in ambiguous, fast-paced environments
Communicates persuasively with executives — frames data into recommendations leaders act on
$180,000 - $250,000 USD
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nYou'll be Harvey's founding People Data Analytics Lead — the technical leader for our people analytics function. You'll set the long-term direction for how we measure, model, and act on workforce data: building the data layer from scratch, defining the methodology others work from, and connecting the full employee lifecycle into a single, actionable view of how exceptional talent thrives at Harvey. The goal isn't just reporting — it's helping leaders understand why things are happening across the workforce and intervene before issues scale. This role sits within People Ops, with deep partnership across Total Rewards, Recruiting Ops, PBPs, People Systems, and Finance. This is a founding role — you'll build the function from scratch and, as it proves its value, grow and lead a team.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build a cohesive view of Harvey's employee lifecycle — connecting recruiting, onboarding, engagement, performance, mobility, retention, and exits into a single, actionable narrative that shows where exceptional talent thrives or breaks down\n\n - Own the vision and roadmap for Harvey’s people data infrastructure — partner with Data Engineering to enable source connectors (Workday, Ashby, and others), then own the data transformation (dbt) and reporting layer; drive role-based access controls and data governance so the right people have the right access\n\n - Consolidate workforce data across Workday, Ashby, Envoy, Culture Amp, and other HR systems, and build the data quality frameworks that keep it trustworthy at scale\n\n - Define and maintain Harvey's people metrics dictionary — standardize how headcount, attrition, hiring, and workforce trends are measured across the org\n\n - Design the frameworks and methodologies that scale beyond v1 — forecast headcount, model attrition, segment the org, benchmark against market — built to explain not just what is happening but why\n\n - Move People Analytics beyond reporting into intervention — surface leading indicators, manager behaviors, operational friction, and emerging org risks before they become scaled people problems, and help Harvey understand what attracts, enables, retains, and risks losing exceptional talent\n\n - Build dashboards that give leadership clear visibility into the workforce, cuttable by org, region, and function — and shape exec-level decisions with the insights they surface\n\n - Build the self-service foundation that lets partner teams operate independently — design the frameworks, tooling, and documentation so that comp, PBPs, and other partners can surface their own insights without routing every question through analytics\n\n - Own headcount reconciliation and PID governance — define the standards for how positions are opened, edited, and closed; maintain the single source of truth across Finance, Ashby, and Workday; and own reconciliation when the numbers don't match\n\n - Drive alignment across PBPs, RecOps, People Systems, and Finance to define reporting cadence and answer the questions that drive strategic people decisions\n\n - Set the bar for people data craft at Harvey — define standards, review work, and grow the analytics capability of partner teams\n\n - Use AI aggressively to automate workflows, accelerate analysis, and scale your impact — this is a role where AI-first thinking compounds fast\n\n\nWHAT WE'RE LOOKING FOR\n\n - 7+ years in people analytics, HR data, or workforce analytics, ideally at a high-growth tech company\n\n - Track record of building people analytics functions, frameworks, or methodologies from scratch — not just executing within an established one\n\n - Strong SQL is the foundation — you write complex queries, think analytically in data, and reach for SQL by default to understand a problem. This is table stakes. Experience with dbt or a comparable transformation framework is a plus; what matters is that you're genuinely data native and can own a transformation layer independently. dbt is what we use and we expect you to grow into owning it, but strong SQL is the hard requirement.\n\n - Hands-on experience with a cloud data warehouse (Snowflake strongly preferred)\n\n - Experience with at least one BI tool (Looker, Tableau, Omni, Power BI, or similar)\n\n - Direct Workday (HRIS) and ATS experience; you understand how people data is structured in an HRIS and what breaks it\n\n - Experience mentoring or upskilling partner teams on data practices, dashboards, or self-serve reporting\n\n - AI-native workflows — you use AI tools daily, build with them, and use them as force multipliers\n\n - A self-starter attitude and the ability to thrive in ambiguous, fast-paced environments\n\n - Communicates persuasively with executives — frames data into recommendations leaders act on\n \n \n\n\nCOMPENSATION\n\n$180,000 - $250,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-RB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"77c9c2d9-8f40-435b-bc11-b88109b05818","title":"Enterprise Sales Manager - EMEA","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2025-08-29T20:25:48.496+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/77c9c2d9-8f40-435b-bc11-b88109b05818","applyUrl":"https://jobs.ashbyhq.com/harvey/77c9c2d9-8f40-435b-bc11-b88109b05818/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Reporting directly to our VP EMEA Sales, Harvey’s Enterprise Sales Manager will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within the legal and professional services markets. You’ll be responsible for the team’s delivery on ambitious sales targets, as well as roll up your sleeves to work directly with prospective Harvey customers as an early leader of our Enterprise Sales team. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have experience scaling Enterprise sales teams, outstanding communication skills, and an affinity for understanding customer needs.
Recruit, mentor and lead a team of consultative, solution-based, Enterprise sales professionals.
Own long-term strategy and day-to-day operations of the team.
Be accountable for increasing revenue, forecasting accurately, and scaling the team.
Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Cultivate a culture of development to promote career growth of direct reports.
10+ years of tech sales experience and 5+ years of people management experience.
Experience training and coaching a high-performance enterprise sales team.
Experience operating in an early stage, high-growth environment.
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nReporting directly to our VP EMEA Sales, Harvey’s Enterprise Sales Manager will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within the legal and professional services markets. You’ll be responsible for the team’s delivery on ambitious sales targets, as well as roll up your sleeves to work directly with prospective Harvey customers as an early leader of our Enterprise Sales team. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have experience scaling Enterprise sales teams, outstanding communication skills, and an affinity for understanding customer needs.\n\n\n\n\nWHAT YOU'LL DO\n\n - Recruit, mentor and lead a team of consultative, solution-based, Enterprise sales professionals.\n\n - Own long-term strategy and day-to-day operations of the team.\n\n - Be accountable for increasing revenue, forecasting accurately, and scaling the team.\n\n - Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n - Cultivate a culture of development to promote career growth of direct reports.\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of tech sales experience and 5+ years of people management experience.\n\n - Experience training and coaching a high-performance enterprise sales team.\n\n - Experience operating in an early stage, high-growth environment.\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"77cae0b3-b7b2-42a5-bde0-b470c0b17b1a","title":"Associate Product Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-14T22:51:35.527+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/77cae0b3-b7b2-42a5-bde0-b470c0b17b1a","applyUrl":"https://jobs.ashbyhq.com/harvey/77cae0b3-b7b2-42a5-bde0-b470c0b17b1a/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a product attorney to join our legal team to help scale our Product Legal function. You will partner closely with our Engineering, Product, and Design teams, as well as other cross-functional stakeholders, to bring Harvey’s product vision to life.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.
More specifically, you will:
Partner cross-functionally to align legal guidance with business goals, including counseling our Product and Engineering teams on key legal issues related to B2B AI systems
Research and advise on regulatory frameworks to help design and enhance compliant AI-powered products
Partner with marketing teams to align product communications with legal and regulatory standards to support brand credibility and trust
Support key initiatives to further develop and mature the legal team’s capabilities and impact
Build communication styles that resonate with your teams to balance risk-taking with responsible development in a fast-moving environment
Have a strong sense of ownership, curiosity, and can demonstrate sound judgment in ambiguous situations.
A law degree from an accredited law school
Admitted to practice law and in good standing in at least one jurisdiction and able to practice in California
2-3 years of law firm and/or in-house experience
Demonstrated knowledge of laws and regulations relating to several of: artificial intelligence, intellectual property, privacy, product liability, marketing, and/or consumer protection
Experience advising clients on AI or technology-related legal matters in a product legal or tech transactions capacity
Ability to think creatively, function independently and work proactively in ambiguous situations without clear precedents
Team-focused and collaborative working style and willingness to build expertise to solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude
A love for solving hard problems in a fast-paced environment
$180,000-$220,000 USD
#LI-ML3
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a product attorney to join our legal team to help scale our Product Legal function. You will partner closely with our Engineering, Product, and Design teams, as well as other cross-functional stakeholders, to bring Harvey’s product vision to life.\n\n\n\n\n\nWHAT YOU'LL DO\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Partner cross-functionally to align legal guidance with business goals, including counseling our Product and Engineering teams on key legal issues related to B2B AI systems\n\n - Research and advise on regulatory frameworks to help design and enhance compliant AI-powered products\n\n - Partner with marketing teams to align product communications with legal and regulatory standards to support brand credibility and trust\n\n - Support key initiatives to further develop and mature the legal team’s capabilities and impact\n\n - Build communication styles that resonate with your teams to balance risk-taking with responsible development in a fast-moving environment\n\n - Have a strong sense of ownership, curiosity, and can demonstrate sound judgment in ambiguous situations.\n\n\n\n\n\nWHAT YOU HAVE\n\n - A law degree from an accredited law school\n\n - Admitted to practice law and in good standing in at least one jurisdiction and able to practice in California\n\n - 2-3 years of law firm and/or in-house experience\n\n - Demonstrated knowledge of laws and regulations relating to several of: artificial intelligence, intellectual property, privacy, product liability, marketing, and/or consumer protection\n\n - Experience advising clients on AI or technology-related legal matters in a product legal or tech transactions capacity\n\n - Ability to think creatively, function independently and work proactively in ambiguous situations without clear precedents\n\n - Team-focused and collaborative working style and willingness to build expertise to solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude\n\n - A love for solving hard problems in a fast-paced environment\n\n\n\n\n\nCOMPENSATION\n\n$180,000-$220,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-ML3\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"787fe815-2f6d-4a9a-8c1e-6205bd105389","title":"Enterprise Account Executive - EMEA","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2024-09-13T15:30:45.898+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/787fe815-2f6d-4a9a-8c1e-6205bd105389","applyUrl":"https://jobs.ashbyhq.com/harvey/787fe815-2f6d-4a9a-8c1e-6205bd105389/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
Achieve and exceed revenue targets and other key sales metrics.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Travel may be required from time to time, including visits to customer office locations and company offices.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\nROLE OVERVIEW\n\nAs an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\nWHAT YOU'LL DO\n\n - Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users. \n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n - Travel may be required from time to time, including visits to customer office locations and company offices.\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology. \n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently. \n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish. \n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"78c71402-02bf-4533-99c6-10c1bad10b02","title":"Technical Account Manager, Weekend Coverage, EMEA","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-04-07T19:47:45.461+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/78c71402-02bf-4533-99c6-10c1bad10b02","applyUrl":"https://jobs.ashbyhq.com/harvey/78c71402-02bf-4533-99c6-10c1bad10b02/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its customer offerings for strategic customers, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch, technically fluent support resource for Harvey’s most strategic customers, providing rapid, expert handling of complex, time-critical, and sensitive issues.
The Technical Account Manager strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.
This role follows a fixed Thursday to Monday OR Friday to Tuesday schedule, with weekend coverage included as part of the standard five-day workweek.
Serve as a primary escalation point for Enterprise and Majors accounts, owning high-severity and technically complex support cases through resolution.
Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams.
Maintain deep account context, including customer workflows, configurations, integrations, and sensitivities, and apply that context to troubleshooting and communications.
Provide real-time, hands-on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders.
Lead clear and proactive incident communications, translating technical updates into customer-specific impact, expectations, and next steps.
Participate in incident response workflows, including severity classification, escalation handling, and post-incident retrospectives.
Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity.
Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling.
Partner closely with Customer Success Managers to enhance Harvey’s post-sale technical engagement and overall customer experience.
Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account-facing roles.Proven experience engaging and managing high-level stakeholders both internally and externally.
Exceptional attention to detail with the ability to manage and resolve complex, multi-layered support cases
Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams. Ability to bridge technical and non-technical communication by translating complex back-end and front-end concepts into clear, accessible language for customers
Deep customer obsession and ownership mindset - end-to-end accountability for customer outcomes and going beyond issue resolution to actively champion the customer's long-term success with the product.
Exceptional judgment under pressure, with comfort operating in high-severity, time-sensitive, and confidential situations.
Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders.
Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust.
Highly collaborative mindset and strong partnership orientation with Customer Success and cross-functional teams.
Comfort operating in ambiguity and contributing to process-building in a fast-scaling environment.
Experience supporting AI-powered, data-intensive, or security- and compliance-sensitive products.
Familiarity with incident management frameworks, on-call models, or escalation playbooks.
Prior experience working with law firms or professional services organizations.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its customer offerings for strategic customers, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch, technically fluent support resource for Harvey’s most strategic customers, providing rapid, expert handling of complex, time-critical, and sensitive issues.\n\nThe Technical Account Manager strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.\n\nThis role follows a fixed Thursday to Monday OR Friday to Tuesday schedule, with weekend coverage included as part of the standard five-day workweek.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as a primary escalation point for Enterprise and Majors accounts, owning high-severity and technically complex support cases through resolution.\n\n - Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams.\n\n - Maintain deep account context, including customer workflows, configurations, integrations, and sensitivities, and apply that context to troubleshooting and communications.\n\n - Provide real-time, hands-on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders.\n\n - Lead clear and proactive incident communications, translating technical updates into customer-specific impact, expectations, and next steps.\n\n - Participate in incident response workflows, including severity classification, escalation handling, and post-incident retrospectives.\n\n - Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity.\n\n - Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling.\n\n - Partner closely with Customer Success Managers to enhance Harvey’s post-sale technical engagement and overall customer experience.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account-facing roles.Proven experience engaging and managing high-level stakeholders both internally and externally.\n\n - Exceptional attention to detail with the ability to manage and resolve complex, multi-layered support cases\n\n - Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams. Ability to bridge technical and non-technical communication by translating complex back-end and front-end concepts into clear, accessible language for customers\n\n - Deep customer obsession and ownership mindset - end-to-end accountability for customer outcomes and going beyond issue resolution to actively champion the customer's long-term success with the product.\n\n - Exceptional judgment under pressure, with comfort operating in high-severity, time-sensitive, and confidential situations.\n\n - Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders.\n\n - Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust.\n\n - Highly collaborative mindset and strong partnership orientation with Customer Success and cross-functional teams.\n\n - Comfort operating in ambiguity and contributing to process-building in a fast-scaling environment.\n\n\nNICE TO HAVE\n\n - Experience supporting AI-powered, data-intensive, or security- and compliance-sensitive products.\n\n - Familiarity with incident management frameworks, on-call models, or escalation playbooks.\n\n - Prior experience working with law firms or professional services organizations.\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JM1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"78d412a6-d63a-4475-802b-934aa0e12ccb","title":"Senior Manager, Engineering","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-06-22T23:35:17.301+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/78d412a6-d63a-4475-802b-934aa0e12ccb","applyUrl":"https://jobs.ashbyhq.com/harvey/78d412a6-d63a-4475-802b-934aa0e12ccb/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is building the infrastructure foundation behind one of the most ambitious AI product companies in the world. Our Core Infrastructure team powers every user interaction across Harvey’s legal AI platform, which already processes billions of prompt tokens and millions of daily requests for leading law firms, enterprises, and other high-stakes customers.
We are looking for an Engineering Manager to lead Core Infrastructure from Bengaluru as we scale the platform, the team, and the next generation of Harvey products. This is a high-leverage role for a builder-leader who can grow strong engineers, drive technical execution, and raise the bar on reliability, performance, security, and developer velocity.
This is not a pure operations role. Core Infrastructure at Harvey is responsible for building new systems as well as hardening existing ones, with an emphasis on architecture, scale, and long-term platform leverage rather than reactive firefighting alone.
Harvey is in a build era, not a maintenance era. New product surfaces ship rapidly, and India engineering is expected to play a foundational role in shaping the architecture, culture, and roadmap of Harvey’s next decade.
At Harvey, we value Decisiveness, Simplicity, and the mindset that Job's Not Finished. We move fast, prioritize clarity, and are always striving for excellence. If this resonates with you, we'd love to hear from you.
Core Infrastructure exists to “deliver core infrastructure that powers our products and teams,” and its current mission is operational excellence at scale. The team serves two critical user groups: external customers who need Harvey to be as reliable as the tools it replaces, and internal product engineering teams who need infrastructure they can build on without firefighting.
The systems this team owns are directly tied to Harvey’s next wave of growth, including agent infrastructure, database resilience, site reliability, vector search, job execution, regional data residency, and multi-cloud scale.
Lead, hire, and develop a high-agency infrastructure team in Bengaluru, creating a culture of accountability, technical excellence, and strong mentorship.
Own delivery for core infrastructure investments spanning cloud infrastructure, observability, container orchestration, reliability, and platform foundations.
Partner closely with Product Engineering, Security, and adjacent platform teams so infrastructure accelerates product delivery instead of constraining it.
Guide technical strategy across multi-cloud infrastructure, including Azure- and GCP-based systems, Kubernetes orchestration, networking, container management, and infrastructure as code.
Drive operational excellence through better observability, incident response, disaster recovery, runbooks, alerting, and recovery tooling.
Help the organization scale safely by improving system design quality, hardening critical paths, and pushing durable solutions to reliability bottlenecks before they become customer-facing failures.
Partner with AI and product teams to support Harvey’s next major product surfaces, including agent workflows, model infrastructure, and large-scale document processing systems.
Contribute as a hands-on technical leader when needed, especially in architecture reviews, incident leadership, prioritization, and high-stakes cross-functional programs.
Hardening the Agent Platform so product teams can ship AI agent experiences with resource isolation, authenticated sandbox access, and resilient execution.
Improving database resilience and recovery so incidents are mitigated quickly and the main database never becomes the bottleneck during critical events.
Raising site reliability through stronger alerting, failover strategy, autoscaling, and runbooks so customers are never the first to know Harvey is degraded.
Scaling vector and retrieval infrastructure that underpins document-heavy workflows and enterprise search, including migrations that improve reliability and unlock new capabilities.
Building a multi-region, enterprise-grade platform that meets strict data residency, security, and uptime expectations for global customers.
4+ years of engineering management experience and 10+ years of hands-on infrastructure or platform engineering experience in production environments.
Deep technical strength across cloud infrastructure, Kubernetes, networking, observability, CI/CD, and infrastructure-as-code tooling such as Terraform or Pulumi.
A track record of designing and scaling reliable distributed systems, with strong judgment around performance, fault tolerance, and operational tradeoffs.
Experience leading complex cross-functional initiatives and translating ambiguous platform needs into clear execution plans and measurable outcomes.
Strong people leadership: hiring well, coaching engineers, creating accountability, and building a healthy, high-performing team culture.
Clear communication and calm execution during incidents, escalations, and high-stakes customer-impacting situations.
A systems mindset, bias for simplicity, and the ability to raise standards while keeping teams moving fast.
Experience with AI/ML infrastructure, high-throughput inference systems, or model platform reliability.
Experience operating multi-tenant, security-sensitive platforms for enterprise or regulated customers.
Familiarity with Azure at scale; GCP or AWS experience also transfers well.
Experience supporting global, follow-the-sun operations or building teams across regions.
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-AS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is building the infrastructure foundation behind one of the most ambitious AI product companies in the world. Our Core Infrastructure team powers every user interaction across Harvey’s legal AI platform, which already processes billions of prompt tokens and millions of daily requests for leading law firms, enterprises, and other high-stakes customers.\n\nWe are looking for an Engineering Manager to lead Core Infrastructure from Bengaluru as we scale the platform, the team, and the next generation of Harvey products. This is a high-leverage role for a builder-leader who can grow strong engineers, drive technical execution, and raise the bar on reliability, performance, security, and developer velocity.\n\nThis is not a pure operations role. Core Infrastructure at Harvey is responsible for building new systems as well as hardening existing ones, with an emphasis on architecture, scale, and long-term platform leverage rather than reactive firefighting alone.\n\nHarvey is in a build era, not a maintenance era. New product surfaces ship rapidly, and India engineering is expected to play a foundational role in shaping the architecture, culture, and roadmap of Harvey’s next decade.\n\nAt Harvey, we value Decisiveness, Simplicity, and the mindset that Job's Not Finished. We move fast, prioritize clarity, and are always striving for excellence. If this resonates with you, we'd love to hear from you.\n\n\n\n\nWHY THIS ROLE MATTERS:\n\nCore Infrastructure exists to “deliver core infrastructure that powers our products and teams,” and its current mission is operational excellence at scale. The team serves two critical user groups: external customers who need Harvey to be as reliable as the tools it replaces, and internal product engineering teams who need infrastructure they can build on without firefighting.\n\nThe systems this team owns are directly tied to Harvey’s next wave of growth, including agent infrastructure, database resilience, site reliability, vector search, job execution, regional data residency, and multi-cloud scale.\n\n\n\n\nWHAT YOU'LL DO:\n\n - Lead, hire, and develop a high-agency infrastructure team in Bengaluru, creating a culture of accountability, technical excellence, and strong mentorship.\n\n - Own delivery for core infrastructure investments spanning cloud infrastructure, observability, container orchestration, reliability, and platform foundations.\n\n - Partner closely with Product Engineering, Security, and adjacent platform teams so infrastructure accelerates product delivery instead of constraining it.\n\n - Guide technical strategy across multi-cloud infrastructure, including Azure- and GCP-based systems, Kubernetes orchestration, networking, container management, and infrastructure as code.\n\n - Drive operational excellence through better observability, incident response, disaster recovery, runbooks, alerting, and recovery tooling.\n\n - Help the organization scale safely by improving system design quality, hardening critical paths, and pushing durable solutions to reliability bottlenecks before they become customer-facing failures.\n\n - Partner with AI and product teams to support Harvey’s next major product surfaces, including agent workflows, model infrastructure, and large-scale document processing systems.\n\n - Contribute as a hands-on technical leader when needed, especially in architecture reviews, incident leadership, prioritization, and high-stakes cross-functional programs.\n\n\n\n\nREPRESENTATIVE PROBLEMS YOU MAY LEAD:\n\n - Hardening the Agent Platform so product teams can ship AI agent experiences with resource isolation, authenticated sandbox access, and resilient execution.\n\n - Improving database resilience and recovery so incidents are mitigated quickly and the main database never becomes the bottleneck during critical events.\n\n - Raising site reliability through stronger alerting, failover strategy, autoscaling, and runbooks so customers are never the first to know Harvey is degraded.\n\n - Scaling vector and retrieval infrastructure that underpins document-heavy workflows and enterprise search, including migrations that improve reliability and unlock new capabilities.\n\n - Building a multi-region, enterprise-grade platform that meets strict data residency, security, and uptime expectations for global customers.\n \n \n\n\nWHAT WE’RE LOOKING FOR:\n\n - 4+ years of engineering management experience and 10+ years of hands-on infrastructure or platform engineering experience in production environments.\n\n - Deep technical strength across cloud infrastructure, Kubernetes, networking, observability, CI/CD, and infrastructure-as-code tooling such as Terraform or Pulumi.\n\n - A track record of designing and scaling reliable distributed systems, with strong judgment around performance, fault tolerance, and operational tradeoffs.\n\n - Experience leading complex cross-functional initiatives and translating ambiguous platform needs into clear execution plans and measurable outcomes.\n\n - Strong people leadership: hiring well, coaching engineers, creating accountability, and building a healthy, high-performing team culture.\n\n - Clear communication and calm execution during incidents, escalations, and high-stakes customer-impacting situations.\n\n - A systems mindset, bias for simplicity, and the ability to raise standards while keeping teams moving fast.\n \n \n\n\nNICE TO HAVE\n\n - Experience with AI/ML infrastructure, high-throughput inference systems, or model platform reliability.\n\n - Experience operating multi-tenant, security-sensitive platforms for enterprise or regulated customers.\n\n - Familiarity with Azure at scale; GCP or AWS experience also transfers well.\n\n - Experience supporting global, follow-the-sun operations or building teams across regions.\n \n \n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AS2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7a1f90c0-5e96-4777-9775-26290f784b6d","title":"Technical Program Manager, Customer Trust","department":"Security","team":"Security","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-13T13:26:41.225+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7a1f90c0-5e96-4777-9775-26290f784b6d","applyUrl":"https://jobs.ashbyhq.com/harvey/7a1f90c0-5e96-4777-9775-26290f784b6d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.
In this role, you will report to the Head of Trust and serve as the primary leader for the Customer Trust function. You will build and lead a high-performing team across time zones (US, UK, and beyond) to address customer security inquiries, support our Go-To-Market (GTM) team with accurate and timely responses, and elevate our overall security posture. You will operate at the intersection of technical security, customer success, audit, and AI innovation, leveraging Harvey’s own tools to improve the speed, automation, and accuracy of our responses. This is a unique opportunity to shape the customer trust narrative, manage our Trust Center, and empower Harvey to win complex deals.
Customer & AE Partnership: Act as the primary technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions. Provide timely, accurate, and empathetic responses to questionnaires and concerns, ensuring we answer customer questions and unblock deals while maintaining high security standards.
AI-Powered Automation: Leverage AI and Harvey’s internal tools to continuously improve the efficiency and accuracy of our response process. Build scalable workflows to reduce manual overhead and improve response times while optimizing quality.
Metrics & Reporting: Establish and report on key performance indicators (KPIs) for the Customer Trust function. Use data to track team impact, response velocity, quality of answers, and the influence of trust on sales outcomes.
Sales Enablement & Thought Leadership: Manage our Trust Center, create and maintain a high-quality security and regulatory knowledge base, and help develop thought leadership supporting our GTM teams to handle complex security discussions.
Cross-Functional Collaboration: Partner closely with Product Security, Legal, and GTM/Sales to align on security positioning, product roadmaps, and evolving customer requirements.
7+ years of experience in Information Security, Customer Trust, Technical Program Management, or Management Consulting, with a proven track record of defining and building compliance programs rather than just maintaining them.
Audit Experience: A background in audit and compliance (e.g., SOC2, ISO 27001). You are comfortable navigating complex compliance frameworks and communicating those controls and capabilities to customers as needed.
Exceptional customer/client service skills. You are adept at understanding the \"why\" behind customer concerns and can communicate complex technical and regulatory topics to non-technical stakeholders.
1-2+ years of experience leveraging AI models or automation to drive program efficiencies (e.g., automating knowledge base management or response drafting).
Strong analytical skills with a focus on metrics. You are comfortable establishing dashboards and reporting on functional performance to leadership.
Comfort with ambiguity and a high level of patience and the ability to remain calm and decisive under pressure.
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nSome of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.\n\nOur customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.\n\nIn this role, you will report to the Head of Trust and serve as the primary leader for the Customer Trust function. You will build and lead a high-performing team across time zones (US, UK, and beyond) to address customer security inquiries, support our Go-To-Market (GTM) team with accurate and timely responses, and elevate our overall security posture. You will operate at the intersection of technical security, customer success, audit, and AI innovation, leveraging Harvey’s own tools to improve the speed, automation, and accuracy of our responses. This is a unique opportunity to shape the customer trust narrative, manage our Trust Center, and empower Harvey to win complex deals.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Customer & AE Partnership: Act as the primary technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions. Provide timely, accurate, and empathetic responses to questionnaires and concerns, ensuring we answer customer questions and unblock deals while maintaining high security standards.\n\n - AI-Powered Automation: Leverage AI and Harvey’s internal tools to continuously improve the efficiency and accuracy of our response process. Build scalable workflows to reduce manual overhead and improve response times while optimizing quality.\n\n - Metrics & Reporting: Establish and report on key performance indicators (KPIs) for the Customer Trust function. Use data to track team impact, response velocity, quality of answers, and the influence of trust on sales outcomes.\n\n - Sales Enablement & Thought Leadership: Manage our Trust Center, create and maintain a high-quality security and regulatory knowledge base, and help develop thought leadership supporting our GTM teams to handle complex security discussions.\n\n - Cross-Functional Collaboration: Partner closely with Product Security, Legal, and GTM/Sales to align on security positioning, product roadmaps, and evolving customer requirements.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of experience in Information Security, Customer Trust, Technical Program Management, or Management Consulting, with a proven track record of defining and building compliance programs rather than just maintaining them.\n\n - Audit Experience: A background in audit and compliance (e.g., SOC2, ISO 27001). You are comfortable navigating complex compliance frameworks and communicating those controls and capabilities to customers as needed.\n\n - Exceptional customer/client service skills. You are adept at understanding the \"why\" behind customer concerns and can communicate complex technical and regulatory topics to non-technical stakeholders.\n\n - 1-2+ years of experience leveraging AI models or automation to drive program efficiencies (e.g., automating knowledge base management or response drafting).\n\n - Strong analytical skills with a focus on metrics. You are comfortable establishing dashboards and reporting on functional performance to leadership.\n\n - Comfort with ambiguity and a high level of patience and the ability to remain calm and decisive under pressure.\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7af582ea-39f0-4e4c-ad4d-74f9740686bf","title":"Technical Account Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-01T14:27:24.339+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7af582ea-39f0-4e4c-ad4d-74f9740686bf","applyUrl":"https://jobs.ashbyhq.com/harvey/7af582ea-39f0-4e4c-ad4d-74f9740686bf/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its premium customer offerings, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch, technically fluent inbound support and escalation resource for Harvey’s largest and most strategic customers in the Majors segment.
The Premium Support Specialist strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.
Own and resolve inbound support tickets from Majors accounts, serving as a primary escalation point for high-severity and technically complex issues.
Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams.
Maintain deep account context, including customer workflows, configurations, integrations, and sensitivities, and apply that context to troubleshooting and communications.
Provide real-time, hands-on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders.
Lead clear and proactive incident communications, translating technical updates into customer-specific impact, expectations, and next steps.
Participate in incident response workflows, including severity classification, escalation handling, and post-incident retrospectives.
Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity.
Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling.
Partner closely with Customer Success Managers to enhance Harvey’s post-sale technical engagement and overall customer experience.
Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account-facing roles.
Proven experience engaging and managing high-level stakeholders both internally and externally.
Exceptional attention to detail with the ability to manage and resolve complex, multi-layered support cases.
.Familiarity with ticketing queue systems and resolving inbound customer inquiries
Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams.
Ability to bridge technical and non-technical communication by translating complex back-end and front-end concepts into clear, accessible language for customers.
Deep customer obsession and ownership mindset - end-to-end accountability for customer outcomes and going beyond issue resolution to actively champion the customer's long-term success with the product.
Exceptional judgment under pressure, with comfort operating in high-severity, time-sensitive, and confidential situations.
Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders.
Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust.
Highly collaborative mindset and strong partnership orientation with Customer Success and cross-functional teams.
Comfort operating in ambiguity and contributing to process-building in a fast-scaling environment.
Nice to Have
Experience supporting AI-powered, data-intensive, or security- and compliance-sensitive products.
Familiarity with incident management frameworks, on-call models, or escalation playbooks.
Prior experience working with law firms or professional services organizations.
$119,000 -$161,000 USD
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its premium customer offerings, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch, technically fluent inbound support and escalation resource for Harvey’s largest and most strategic customers in the Majors segment.\n\nThe Premium Support Specialist strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and resolve inbound support tickets from Majors accounts, serving as a primary escalation point for high-severity and technically complex issues.\n\n - Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams.\n\n - Maintain deep account context, including customer workflows, configurations, integrations, and sensitivities, and apply that context to troubleshooting and communications.\n\n - Provide real-time, hands-on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders.\n\n - Lead clear and proactive incident communications, translating technical updates into customer-specific impact, expectations, and next steps.\n\n - Participate in incident response workflows, including severity classification, escalation handling, and post-incident retrospectives.\n\n - Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity.\n\n - Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling.\n\n - Partner closely with Customer Success Managers to enhance Harvey’s post-sale technical engagement and overall customer experience.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account-facing roles.\n\n - Proven experience engaging and managing high-level stakeholders both internally and externally.\n\n - Exceptional attention to detail with the ability to manage and resolve complex, multi-layered support cases.\n\n - .Familiarity with ticketing queue systems and resolving inbound customer inquiries\n\n - Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams.\n\n - Ability to bridge technical and non-technical communication by translating complex back-end and front-end concepts into clear, accessible language for customers.\n\n - Deep customer obsession and ownership mindset - end-to-end accountability for customer outcomes and going beyond issue resolution to actively champion the customer's long-term success with the product.\n\n - Exceptional judgment under pressure, with comfort operating in high-severity, time-sensitive, and confidential situations.\n\n - Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders.\n\n - Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust.\n\n - Highly collaborative mindset and strong partnership orientation with Customer Success and cross-functional teams.\n\n - Comfort operating in ambiguity and contributing to process-building in a fast-scaling environment.\n\n - Nice to Have\n \n - Experience supporting AI-powered, data-intensive, or security- and compliance-sensitive products.\n \n - Familiarity with incident management frameworks, on-call models, or escalation playbooks.\n \n - Prior experience working with law firms or professional services organizations.\n\n\n\n\n\n\n\nCOMPENSATION RANGE\n\n$119,000 -$161,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JL1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7c71db12-6edb-441e-b76c-847ef6d00527","title":"Staff Software Engineer, Backend Platform","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}}}],"publishedAt":"2025-12-18T16:23:51.990+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7c71db12-6edb-441e-b76c-847ef6d00527","applyUrl":"https://jobs.ashbyhq.com/harvey/7c71db12-6edb-441e-b76c-847ef6d00527/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Backend Platform Engineer at Harvey, you will help build and operate the cohesive backend platform that all our services run on. In this mid-to-senior level role, you’ll design and implement shared frameworks and libraries that abstract common concerns, improve developer experience, and raise the baseline for reliability and performance across all teams. Your mission aligns with our platform charter: create “a shared foundation that enables product teams to ship reliable, observable, and performant experiences quickly and safely.” By centralizing common work, you’ll let product engineers focus on shipping features rather than re-inventing the wheel. This is a high-impact role where the code you write and the systems you build will amplify the productivity and quality of engineering across the entire company.
If you’re excited about building foundational systems, solving cross-cutting technical challenges, and enabling others to move faster with confidence, we’d love to hear from you.
Develop and maintain Harvey’s internal backend frameworks and libraries that provide common capabilities (API routing, service lifecycle management, caching and messaging primitives, error handling interfaces, etc.), so product teams don’t have to reinvent them
Create and improve APIs, service templates, and versioned interfaces that establish consistent patterns for building new services and features
Introduce and champion modern backend architecture patterns like asynchronous I/O (asyncio) and streaming data processing, continually evolving our platform for better performance and scalability
Design Harvey-specific abstractions and domain-specific frameworks—covering cross-cutting concerns (e.g., authorization, streaming) and areas like data governance and event processing—to provide product engineers with these capabilities out of the box.
Embed reliability and observability into the platform by building in tracing, metrics, and automated tests (shift-left), ensuring services built on our foundation are robust and easy to monitor
Collaborate with Model Infrastructure team to tackle challenges unique to GenAI-native applications — such as supporting high-throughput model inference, managing streaming and long-running API interactions, and designing abstractions for retrieval, context handling, and prompt lifecycle
Collaborate with the Developer Experience and Infrastructure teams (who own CI/CD pipelines, build tools, and release infrastructure) to integrate our platform components seamlessly into the deployment and monitoring ecosystem
Work closely with product engineering teams to gather feedback, evangelize best practices, and make the “paved road” approach a reality — providing strong defaults and clear documentation so teams can move fast with confidence
7+ years of software engineering experience (post-BS/MS), including building scalable backend systems or internal developer platforms
Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals (APIs, data stores, concurrency, distributed systems)
Hands-on experience with web frameworks and service architectures (e.g. Flask/FastAPI, Bounded context services, microservices) and an understanding of designing clean, versioned APIs
Familiarity with caching, messaging, and database technologies (Redis, Kafka, SQL/NoSQL databases, Vector databases, etc.) and how to use them effectively for high performance and reliability
A track record of writing high-quality, well-tested code and using tools (unit/integration testing, static typing, CI) to catch issues early and ensure reliability
Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive
Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.
Experience contributing to or maintaining internal libraries/frameworks is a plus.
$238,000 - $290,000 USD
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Backend Platform Engineer at Harvey, you will help build and operate the cohesive backend platform that all our services run on. In this mid-to-senior level role, you’ll design and implement shared frameworks and libraries that abstract common concerns, improve developer experience, and raise the baseline for reliability and performance across all teams. Your mission aligns with our platform charter: create “a shared foundation that enables product teams to ship reliable, observable, and performant experiences quickly and safely.” By centralizing common work, you’ll let product engineers focus on shipping features rather than re-inventing the wheel. This is a high-impact role where the code you write and the systems you build will amplify the productivity and quality of engineering across the entire company.\n\n\n\nIf you’re excited about building foundational systems, solving cross-cutting technical challenges, and enabling others to move faster with confidence, we’d love to hear from you.\n\n\n\n\nWHAT YOU'LL DO\n\n\n\n - Develop and maintain Harvey’s internal backend frameworks and libraries that provide common capabilities (API routing, service lifecycle management, caching and messaging primitives, error handling interfaces, etc.), so product teams don’t have to reinvent them\n\n - Create and improve APIs, service templates, and versioned interfaces that establish consistent patterns for building new services and features\n\n - Introduce and champion modern backend architecture patterns like asynchronous I/O (asyncio) and streaming data processing, continually evolving our platform for better performance and scalability\n\n - Design Harvey-specific abstractions and domain-specific frameworks—covering cross-cutting concerns (e.g., authorization, streaming) and areas like data governance and event processing—to provide product engineers with these capabilities out of the box.\n\n - Embed reliability and observability into the platform by building in tracing, metrics, and automated tests (shift-left), ensuring services built on our foundation are robust and easy to monitor\n\n - Collaborate with Model Infrastructure team to tackle challenges unique to GenAI-native applications — such as supporting high-throughput model inference, managing streaming and long-running API interactions, and designing abstractions for retrieval, context handling, and prompt lifecycle\n\n - Collaborate with the Developer Experience and Infrastructure teams (who own CI/CD pipelines, build tools, and release infrastructure) to integrate our platform components seamlessly into the deployment and monitoring ecosystem\n\n - Work closely with product engineering teams to gather feedback, evangelize best practices, and make the “paved road” approach a reality — providing strong defaults and clear documentation so teams can move fast with confidence\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of software engineering experience (post-BS/MS), including building scalable backend systems or internal developer platforms\n\n - Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals (APIs, data stores, concurrency, distributed systems)\n\n - Hands-on experience with web frameworks and service architectures (e.g. Flask/FastAPI, Bounded context services, microservices) and an understanding of designing clean, versioned APIs\n\n - Familiarity with caching, messaging, and database technologies (Redis, Kafka, SQL/NoSQL databases, Vector databases, etc.) and how to use them effectively for high performance and reliability\n\n - A track record of writing high-quality, well-tested code and using tools (unit/integration testing, static typing, CI) to catch issues early and ensure reliability\n\n - Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive\n\n - Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.\n\n - Experience contributing to or maintaining internal libraries/frameworks is a plus.\n\n\n\n\n\n\n\nCOMPENSATION RANGE\n\n$238,000 - $290,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7d4d8f8e-8c9b-4105-8136-0dbfe54c3512","title":"Staff Software Engineer, Frontend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-08-22T14:54:36.004+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7d4d8f8e-8c9b-4105-8136-0dbfe54c3512","applyUrl":"https://jobs.ashbyhq.com/harvey/7d4d8f8e-8c9b-4105-8136-0dbfe54c3512/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Software Engineer, Frontend at Harvey, you will own and lead engineering projects that define the user experience of our different products: Assistant, Vault, Workflows, and Harvey in Microsoft Word and Outlook. You will also lead frontend engineering on new products that we are building at Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. If any of this resonates with you, this role might be right for you.
This role is based in San Francisco, CA. We use a hybrid in-person work model and offer relocation assistance to new employees.
Build new interfaces for lawyers and organizations to collaborate with AI.
Lead end-to-end UI features for Assistant, Vault, Workflows, our Word/Outlook add-ins, and future Harvey products — from scoping and design reviews to implementation, launch, and iteration.
Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling.
Architect reusable components and patterns and evolve our internal design system.
Optimize frontend performance at scale.
Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.
Raise the bar on frontend reliability and security UX for enterprise and regulated environments.
Mentor peers through thoughtful code reviews and documentation; help refine our frontend standards and developer experience.
Experience with React, Typescript, and CSS (we use TailwindCSS)
Track record of building fast-growing SaaS products by leveraging PWA technologies
Track record of shipping highly intuitive products, strong attention to detail
Experience working at startups and scaleups (anywhere from early-to-late-stage) is a plus
$238,000 - $290,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Software Engineer, Frontend at Harvey, you will own and lead engineering projects that define the user experience of our different products: Assistant, Vault, Workflows, and Harvey in Microsoft Word and Outlook. You will also lead frontend engineering on new products that we are building at Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. If any of this resonates with you, this role might be right for you.\n\nThis role is based in San Francisco, CA. We use a hybrid in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build new interfaces for lawyers and organizations to collaborate with AI.\n\n - Lead end-to-end UI features for Assistant, Vault, Workflows, our Word/Outlook add-ins, and future Harvey products — from scoping and design reviews to implementation, launch, and iteration.\n\n - Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling.\n\n - Architect reusable components and patterns and evolve our internal design system.\n\n - Optimize frontend performance at scale.\n\n - Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.\n\n - Raise the bar on frontend reliability and security UX for enterprise and regulated environments.\n\n - Mentor peers through thoughtful code reviews and documentation; help refine our frontend standards and developer experience.\n \n \n\n\nWHAT YOU HAVE\n\n - Experience with React, Typescript, and CSS (we use TailwindCSS)\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Experience working at startups and scaleups (anywhere from early-to-late-stage) is a plus\n\n\n\n\nCOMPENSATION RANGE\n\n$238,000 - $290,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7e7261f2-307d-43ff-a339-cbd2e26d70cd","title":"Legal Engineer (Law Firm, Litigation/Regulatory)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-17T14:37:43.022+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7e7261f2-307d-43ff-a339-cbd2e26d70cd","applyUrl":"https://jobs.ashbyhq.com/harvey/7e7261f2-307d-43ff-a339-cbd2e26d70cd/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This Litigation & Regulatory-focused Legal Engineer role is designed for attorneys with litigation experience in disputes, investigations, regulatory, enforcement, or compliance-related practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with litigation and regulatory lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from litigators and regulatory practitioners into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how litigation and regulatory teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across litigation and regulatory practices.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience in a litigation or regulatory practice such as complex commercial litigation, government or internal investigations, antitrust and competition regulation, intellectual property litigation, or other regulatory, compliance, enforcement, or related practice areas at a top-tier law firm, government agency, or sophisticated in-house legal team.
Strong understanding of the workflows, challenges, and demands faced by litigators and regulatory lawyers.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience in client-facing roles, law firm business development, investigations management, or cross-functional collaboration is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis Litigation & Regulatory-focused Legal Engineer role is designed for attorneys with litigation experience in disputes, investigations, regulatory, enforcement, or compliance-related practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with litigation and regulatory lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from litigators and regulatory practitioners into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how litigation and regulatory teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across litigation and regulatory practices.\n\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience in a litigation or regulatory practice such as complex commercial litigation, government or internal investigations, antitrust and competition regulation, intellectual property litigation, or other regulatory, compliance, enforcement, or related practice areas at a top-tier law firm, government agency, or sophisticated in-house legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by litigators and regulatory lawyers.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience in client-facing roles, law firm business development, investigations management, or cross-functional collaboration is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7f3ae0c9-5a65-41eb-883f-70e833c7ab94","title":"Senior Analyst, Recruiting Operations","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-06-17T00:51:05.241+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7f3ae0c9-5a65-41eb-883f-70e833c7ab94","applyUrl":"https://jobs.ashbyhq.com/harvey/7f3ae0c9-5a65-41eb-883f-70e833c7ab94/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Senior Analyst, Recruiting Operations joins Harvey's Talent team to drive the systems, data infrastructure, and process architecture that power the company's hiring engine. The team's mission is to build scalable recruiting operations that match the velocity and rigor of a high-growth AI company. This role owns the analytical backbone of recruiting—translating hiring demand into capacity models, designing ATS workflows, and delivering reporting that shapes leadership decisions. They partner directly with recruiters, finance, and people leadership to ensure systems and data serve both day-to-day execution and long-term planning. It is a rare opportunity to build recruiting infrastructure from the ground up at one of the fastest-scaling companies in AI.
Own and optimize the ATS (Ashby), including workflow configuration, automation, data integrity, and reporting architecture.
Build and maintain recruiter capacity models that translate hiring plans into staffing recommendations and resource allocation.
Design and deliver dashboards and analytics that inform recruiting strategy for leadership and cross-functional stakeholders.
Identify and implement process improvements, automation, and tooling enhancements that increase recruiting efficiency and candidate experience.
Partner with Finance, People, and IT to ensure data consistency and systems interoperability across the talent technology stack.
4+ years of experience in recruiting operations, people analytics, or a systems-heavy operational role with demonstrated ATS ownership.
Strong analytical skill set with hands-on experience building dashboards, reports, and capacity models (SQL, Excel, BI tools).
Experience designing scalable workflows and process automation in a high-growth, fast-changing environment.
Ability to translate ambiguous business problems into structured solutions and communicate findings to technical and non-technical audiences.
Strong cross-functional collaboration skills with the ability to influence stakeholders and drive adoption of systems changes.
$130,000 - $180,000 USD
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Senior Analyst, Recruiting Operations joins Harvey's Talent team to drive the systems, data infrastructure, and process architecture that power the company's hiring engine. The team's mission is to build scalable recruiting operations that match the velocity and rigor of a high-growth AI company. This role owns the analytical backbone of recruiting—translating hiring demand into capacity models, designing ATS workflows, and delivering reporting that shapes leadership decisions. They partner directly with recruiters, finance, and people leadership to ensure systems and data serve both day-to-day execution and long-term planning. It is a rare opportunity to build recruiting infrastructure from the ground up at one of the fastest-scaling companies in AI.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and optimize the ATS (Ashby), including workflow configuration, automation, data integrity, and reporting architecture.\n\n - Build and maintain recruiter capacity models that translate hiring plans into staffing recommendations and resource allocation.\n\n - Design and deliver dashboards and analytics that inform recruiting strategy for leadership and cross-functional stakeholders.\n\n - Identify and implement process improvements, automation, and tooling enhancements that increase recruiting efficiency and candidate experience.\n\n - Partner with Finance, People, and IT to ensure data consistency and systems interoperability across the talent technology stack.\n\n\n\n\nWHAT YOU HAVE\n\n - 4+ years of experience in recruiting operations, people analytics, or a systems-heavy operational role with demonstrated ATS ownership.\n\n - Strong analytical skill set with hands-on experience building dashboards, reports, and capacity models (SQL, Excel, BI tools).\n\n - Experience designing scalable workflows and process automation in a high-growth, fast-changing environment.\n\n - Ability to translate ambiguous business problems into structured solutions and communicate findings to technical and non-technical audiences.\n\n - Strong cross-functional collaboration skills with the ability to influence stakeholders and drive adoption of systems changes.\n\n\n\n\nCOMPENSATION\n\n$130,000 - $180,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7fae7092-7924-43c4-9951-1e3630dbe52b","title":"Technical Program Manager, Customer Trust","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-13T13:26:36.677+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7fae7092-7924-43c4-9951-1e3630dbe52b","applyUrl":"https://jobs.ashbyhq.com/harvey/7fae7092-7924-43c4-9951-1e3630dbe52b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.
In this role, you will report to the Head of Trust and serve as the primary leader for the Customer Trust function. You will build and lead a high-performing team across time zones (US, UK, and beyond) to address customer security inquiries, support our Go-To-Market (GTM) team with accurate and timely responses, and elevate our overall security posture. You will operate at the intersection of technical security, customer success, audit, and AI innovation, leveraging Harvey’s own tools to improve the speed, automation, and accuracy of our responses. This is a unique opportunity to shape the customer trust narrative, manage our Trust Center, and empower Harvey to win complex deals.
Customer & AE Partnership: Act as the primary technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions. Provide timely, accurate, and empathetic responses to questionnaires and concerns, ensuring we answer customer questions and unblock deals while maintaining high security standards.
AI-Powered Automation: Leverage AI and Harvey’s internal tools to continuously improve the efficiency and accuracy of our response process. Build scalable workflows to reduce manual overhead and improve response times while optimizing quality.
Metrics & Reporting: Establish and report on key performance indicators (KPIs) for the Customer Trust function. Use data to track team impact, response velocity, quality of answers, and the influence of trust on sales outcomes.
Sales Enablement & Thought Leadership: Manage our Trust Center, create and maintain a high-quality security and regulatory knowledge base, and help develop thought leadership supporting our GTM teams to handle complex security discussions.
Cross-Functional Collaboration: Partner closely with Product Security, Legal, and GTM/Sales to align on security positioning, product roadmaps, and evolving customer requirements.
7+ years of experience in Information Security, Customer Trust, Technical Program Management, or Management Consulting, with a proven track record of defining and building compliance programs rather than just maintaining them.
Audit Experience: A background in audit and compliance (e.g., SOC2, ISO 27001). You are comfortable navigating complex compliance frameworks and communicating those controls and capabilities to customers as needed.
Exceptional customer/client service skills. You are adept at understanding the \"why\" behind customer concerns and can communicate complex technical and regulatory topics to non-technical stakeholders.
1-2+ years of experience leveraging AI models or automation to drive program efficiencies (e.g., automating knowledge base management or response drafting).
Strong analytical skills with a focus on metrics. You are comfortable establishing dashboards and reporting on functional performance to leadership.
Comfort with ambiguity and a high level of patience and the ability to remain calm and decisive under pressure.
$150,900 - $278,000 USD
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nSome of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.\n\nOur customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.\n\nIn this role, you will report to the Head of Trust and serve as the primary leader for the Customer Trust function. You will build and lead a high-performing team across time zones (US, UK, and beyond) to address customer security inquiries, support our Go-To-Market (GTM) team with accurate and timely responses, and elevate our overall security posture. You will operate at the intersection of technical security, customer success, audit, and AI innovation, leveraging Harvey’s own tools to improve the speed, automation, and accuracy of our responses. This is a unique opportunity to shape the customer trust narrative, manage our Trust Center, and empower Harvey to win complex deals.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Customer & AE Partnership: Act as the primary technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions. Provide timely, accurate, and empathetic responses to questionnaires and concerns, ensuring we answer customer questions and unblock deals while maintaining high security standards.\n\n - AI-Powered Automation: Leverage AI and Harvey’s internal tools to continuously improve the efficiency and accuracy of our response process. Build scalable workflows to reduce manual overhead and improve response times while optimizing quality.\n\n - Metrics & Reporting: Establish and report on key performance indicators (KPIs) for the Customer Trust function. Use data to track team impact, response velocity, quality of answers, and the influence of trust on sales outcomes.\n\n - Sales Enablement & Thought Leadership: Manage our Trust Center, create and maintain a high-quality security and regulatory knowledge base, and help develop thought leadership supporting our GTM teams to handle complex security discussions.\n\n - Cross-Functional Collaboration: Partner closely with Product Security, Legal, and GTM/Sales to align on security positioning, product roadmaps, and evolving customer requirements.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of experience in Information Security, Customer Trust, Technical Program Management, or Management Consulting, with a proven track record of defining and building compliance programs rather than just maintaining them.\n\n - Audit Experience: A background in audit and compliance (e.g., SOC2, ISO 27001). You are comfortable navigating complex compliance frameworks and communicating those controls and capabilities to customers as needed.\n\n - Exceptional customer/client service skills. You are adept at understanding the \"why\" behind customer concerns and can communicate complex technical and regulatory topics to non-technical stakeholders.\n\n - 1-2+ years of experience leveraging AI models or automation to drive program efficiencies (e.g., automating knowledge base management or response drafting).\n\n - Strong analytical skills with a focus on metrics. You are comfortable establishing dashboards and reporting on functional performance to leadership.\n\n - Comfort with ambiguity and a high level of patience and the ability to remain calm and decisive under pressure.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$150,900 - $278,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"7fd9be3d-7b34-49bc-ba75-f8a90b7269a0","title":"Product Lead","department":"Product","team":"Product","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-05-13T23:44:16.296+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/7fd9be3d-7b34-49bc-ba75-f8a90b7269a0","applyUrl":"https://jobs.ashbyhq.com/harvey/7fd9be3d-7b34-49bc-ba75-f8a90b7269a0/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is building the definitive AI platform for professional services, and our rapid growth across enterprise customers demands experienced product leaders who can drive impact across multiple product areas. The Director of Product will be a senior generalist leader within the Product organization, responsible for owning and evolving key product surface areas that serve Harvey's expanding customer base. This role sits at the intersection of Engineering, Design, Go-to-Market, and Customer Success, and will have a direct and measurable impact on Harvey's ability to deliver transformative AI-powered experiences to the world's leading professional services firms. The Toronto office represents a critical hub for Harvey's product development, and this leader will help shape the local team culture while contributing to company-wide product strategy.
Define and drive the product strategy and roadmap for one or more of Harvey's core product areas, balancing short-term customer needs with long-term platform vision.
Lead, mentor, and grow a team of product managers, fostering a high-performance culture grounded in customer empathy, analytical rigor, and speed of execution.
Partner with Engineering and Design to deliver high-quality, scalable product experiences that delight users and meet the demanding requirements of enterprise customers.
Engage directly with customers, Customer Success, and Sales to deeply understand workflows, pain points, and opportunities — translating those insights into high-impact product investments.
Drive alignment across senior stakeholders on trade-offs, sequencing, and resource allocation, communicating clearly at both the executive and working-team levels.
Establish and track key metrics for product adoption, engagement, and business impact, using data to inform prioritization and measure success.
10+ years of product management experience, including 3+ years in a people-management capacity leading product teams at a B2B SaaS company serving enterprise customers.
A track record of shipping high-quality products end-to-end, from discovery and definition through launch and iteration, in fast-paced and ambiguous environments.
Demonstrated ability to think strategically and operate tactically — comfortable setting long-term vision while rolling up your sleeves to solve immediate customer problems.
Strong analytical and communication skills, with experience using data to drive decisions and the ability to articulate a clear product vision to both technical and non-technical audiences.
A technical background or strong technical fluency, enabling productive collaboration with engineering teams on complex system design and trade-offs.
Experience operating in high-growth environments where priorities shift quickly and the ability to navigate ambiguity is essential.
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
#LI-ML1
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\nROLE OVERVIEW\n\nHarvey is building the definitive AI platform for professional services, and our rapid growth across enterprise customers demands experienced product leaders who can drive impact across multiple product areas. The Director of Product will be a senior generalist leader within the Product organization, responsible for owning and evolving key product surface areas that serve Harvey's expanding customer base. This role sits at the intersection of Engineering, Design, Go-to-Market, and Customer Success, and will have a direct and measurable impact on Harvey's ability to deliver transformative AI-powered experiences to the world's leading professional services firms. The Toronto office represents a critical hub for Harvey's product development, and this leader will help shape the local team culture while contributing to company-wide product strategy.\n\n\n\n\nWHAT YOU'LL DO\n\n - Define and drive the product strategy and roadmap for one or more of Harvey's core product areas, balancing short-term customer needs with long-term platform vision.\n\n - Lead, mentor, and grow a team of product managers, fostering a high-performance culture grounded in customer empathy, analytical rigor, and speed of execution.\n\n - Partner with Engineering and Design to deliver high-quality, scalable product experiences that delight users and meet the demanding requirements of enterprise customers.\n\n - Engage directly with customers, Customer Success, and Sales to deeply understand workflows, pain points, and opportunities — translating those insights into high-impact product investments.\n\n - Drive alignment across senior stakeholders on trade-offs, sequencing, and resource allocation, communicating clearly at both the executive and working-team levels.\n\n - Establish and track key metrics for product adoption, engagement, and business impact, using data to inform prioritization and measure success.\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of product management experience, including 3+ years in a people-management capacity leading product teams at a B2B SaaS company serving enterprise customers.\n\n - A track record of shipping high-quality products end-to-end, from discovery and definition through launch and iteration, in fast-paced and ambiguous environments.\n\n - Demonstrated ability to think strategically and operate tactically — comfortable setting long-term vision while rolling up your sleeves to solve immediate customer problems.\n\n - Strong analytical and communication skills, with experience using data to drive decisions and the ability to articulate a clear product vision to both technical and non-technical audiences.\n\n - A technical background or strong technical fluency, enabling productive collaboration with engineering teams on complex system design and trade-offs.\n\n - Experience operating in high-growth environments where priorities shift quickly and the ability to navigate ambiguity is essential.\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8160ade5-68b3-49d5-8147-b7aa48034777","title":"Senior Technical User Operations Specialist, EMEA","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"London","secondaryLocations":[{"location":"Dublin","address":{"postalAddress":{}}}],"publishedAt":"2026-07-07T09:16:19.369+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8160ade5-68b3-49d5-8147-b7aa48034777","applyUrl":"https://jobs.ashbyhq.com/harvey/8160ade5-68b3-49d5-8147-b7aa48034777/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Senior Technical Support Specialist is a highly experienced individual contributor role designed for support operators who thrive in complexity and ambiguity. This role serves as the team’s primary escalation point for the most complex, technical, or nuanced customer issues, while remaining deeply hands-on in the support queue.
As a Senior Technical Support Specialist, you will handle high volumes of sophisticated support cases, lead customer calls, manage bugs end-to-end, and act as a trusted partner to Product and Engineering. You’ll play a critical role in raising the technical bar of the team by mentoring peers, surfacing patterns from escalations, and helping translate hard-earned learnings into scalable improvements.
This role is ideal for someone who loves solving hard problems, operates calmly under pressure, and wants to maximize impact without moving into formal people management.
Own a full, high-volume support queue while consistently handling the most complex, high-impact, or ambiguous customer issues.
Serve as the senior escalation point for technical investigations, edge cases, and customer-impacting incidents.
Lead live customer calls to troubleshoot issues in real time, set expectations, and drive resolution in high-stakes scenarios.
Apply expert-level troubleshooting across product workflows, integrations, APIs, and system behavior.
Exercise strong judgment in deciding when to resolve independently vs. when to escalate or involve cross-functional partners.
Partner closely with Engineering and Product on bug investigations, reproductions, prioritization, and resolution.
Write clear, actionable bug reports with strong reproduction steps and customer impact context.
Track issues through resolution and communicate updates clearly to customers and internal stakeholders.
Act as a bridge between technical teams and customers with varying levels of technical aptitude.
Actively upskill peers by sharing troubleshooting frameworks, product insights, and best practices.
Serve as a go-to resource for Specialists navigating difficult or ambiguous cases.
Contribute to internal documentation, playbooks, and troubleshooting guides to scale knowledge across the team.
Model excellent customer communication, prioritization, and decision-making under pressure.
Identify themes, patterns, and systemic issues emerging from escalations and complex tickets.
Surface actionable insights to User Operations leadership to inform product, tooling, or process improvements.
Contribute to initiatives that improve support quality, reduce repeat issues, and increase operational efficiency.
4–6+ years of experience supporting complex, AI-powered or machine learning–driven products in a technical customer support environment.
Proven experience acting as a senior escalation point for complex, technical, or high-risk customer issues.
Strong technical troubleshooting skills, including comfort working with APIs, integrations, and technical system behavior.
Experience managing bugs and collaborating closely with Product and Engineering teams.
Ability to handle high ticket volume while maintaining exceptional quality, responsiveness, and customer empathy.
Confidence leading customer calls and communicating clearly with both highly technical and non-technical users.
Strong written communication skills, particularly when documenting investigations or summarizing complex issues.
Track record of mentoring peers and contributing to team-wide skill development without formal people management responsibility.
Comfort operating in fast-moving environments with evolving processes and incomplete information.
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Senior Technical Support Specialist is a highly experienced individual contributor role designed for support operators who thrive in complexity and ambiguity. This role serves as the team’s primary escalation point for the most complex, technical, or nuanced customer issues, while remaining deeply hands-on in the support queue.\n\nAs a Senior Technical Support Specialist, you will handle high volumes of sophisticated support cases, lead customer calls, manage bugs end-to-end, and act as a trusted partner to Product and Engineering. You’ll play a critical role in raising the technical bar of the team by mentoring peers, surfacing patterns from escalations, and helping translate hard-earned learnings into scalable improvements.\n\nThis role is ideal for someone who loves solving hard problems, operates calmly under pressure, and wants to maximize impact without moving into formal people management.\n\n\n\n\nWHAT YOU’LL DO\n\n\n\nADVANCED SUPPORT & ESCALATION OWNERSHIP\n\n - Own a full, high-volume support queue while consistently handling the most complex, high-impact, or ambiguous customer issues.\n\n - Serve as the senior escalation point for technical investigations, edge cases, and customer-impacting incidents.\n\n - Lead live customer calls to troubleshoot issues in real time, set expectations, and drive resolution in high-stakes scenarios.\n\n - Apply expert-level troubleshooting across product workflows, integrations, APIs, and system behavior.\n\n - Exercise strong judgment in deciding when to resolve independently vs. when to escalate or involve cross-functional partners.\n\n\nBUG MANAGEMENT & CROSS-FUNCTIONAL PARTNERSHIP\n\n - Partner closely with Engineering and Product on bug investigations, reproductions, prioritization, and resolution.\n\n - Write clear, actionable bug reports with strong reproduction steps and customer impact context.\n\n - Track issues through resolution and communicate updates clearly to customers and internal stakeholders.\n\n - Act as a bridge between technical teams and customers with varying levels of technical aptitude.\n\n\nTEAM ENABLEMENT & SKILL DEVELOPMENT\n\n - Actively upskill peers by sharing troubleshooting frameworks, product insights, and best practices.\n\n - Serve as a go-to resource for Specialists navigating difficult or ambiguous cases.\n\n - Contribute to internal documentation, playbooks, and troubleshooting guides to scale knowledge across the team.\n\n - Model excellent customer communication, prioritization, and decision-making under pressure.\n\n\nPATTERN RECOGNITION & CONTINUOUS IMPROVEMENT\n\n - Identify themes, patterns, and systemic issues emerging from escalations and complex tickets.\n\n - Surface actionable insights to User Operations leadership to inform product, tooling, or process improvements.\n\n - Contribute to initiatives that improve support quality, reduce repeat issues, and increase operational efficiency.\n \n\n\nWHAT YOU HAVE\n\n - 4–6+ years of experience supporting complex, AI-powered or machine learning–driven products in a technical customer support environment.\n\n - Proven experience acting as a senior escalation point for complex, technical, or high-risk customer issues.\n\n - Strong technical troubleshooting skills, including comfort working with APIs, integrations, and technical system behavior.\n\n - Experience managing bugs and collaborating closely with Product and Engineering teams.\n\n - Ability to handle high ticket volume while maintaining exceptional quality, responsiveness, and customer empathy.\n\n - Confidence leading customer calls and communicating clearly with both highly technical and non-technical users.\n\n - Strong written communication skills, particularly when documenting investigations or summarizing complex issues.\n\n - Track record of mentoring peers and contributing to team-wide skill development without formal people management responsibility.\n\n - Comfort operating in fast-moving environments with evolving processes and incomplete information.\n\n\n\n#LI-LM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"823658d8-21ae-46e5-ac93-1454e6527c63","title":"Senior Software Engineer, Developer Experience","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-01-15T23:20:03.662+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/823658d8-21ae-46e5-ac93-1454e6527c63","applyUrl":"https://jobs.ashbyhq.com/harvey/823658d8-21ae-46e5-ac93-1454e6527c63/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Developer Experience team is what keeps Harvey’s fast growth momentum possible — the kind of fast where every week brings new products, new capabilities, and new challenges. We build the CI/CD systems, internal frameworks, and platform-level guardrails that enable all Harvey engineers to ship ambitious AI features rapidly and safely.
As a Software Engineer on the Developer Experience team, you will be responsible for creating frameworks and systems that maximize the velocity and efficiency of every engineer at Harvey. You’ll work across the entire tech stack and collaborate with every team to instill reliability, automation, and simplicity into our developer workflows. You'll also have a unique opportunity to apply AI directly to the problem of developer productivity, defining the future of software development within an AI-native company.
If you are passionate about building foundational platforms to enable other engineers to move fast with confidence, we’d love to hear from you.
Develop and scale a world-class developer platform to accelerate Harvey's hyper growth. Boost velocity and stability through robust CI/CD systems, effective test frameworks, and reliable development environments..
Build load testing and benchmarking infrastructure essential for evaluating and optimizing the performance of AI-native applications.
Pioneer the future of software development and site reliability engineering by integrating AI agents across the software development, deployment and maintenance lifecycle.
Collaborate with Backend Platform teams to embed testability, reliability and observability into the platform, ensuring services built on our foundation are robust, easy to test and maintain.
Work closely with engineering teams to gather feedback, evangelize best practices, and make the “paved road” a reality — empowering every Harvey engineer to move fast with confidence.
3+ years of software engineering experience, including building scalable backend systems or internal developer platforms.
Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals and distributed systems.
Hands-on experience with CI/CD systems (Builtekite, Github Actions), test frameworks, or load and performance testing.
Hands-on experience with container technologies (Docker, Kubernetes) and infrastructure as code (Pulumi, Terraform).
A track record of producing high-quality, well-tested code, consistently following software development best practices to ensure quality and reliability.
Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive
Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.
Experience integrating AI agents into a developer ecosystem is a strong plus.
$175,000 - $250,000 USD
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Developer Experience team is what keeps Harvey’s fast growth momentum possible — the kind of fast where every week brings new products, new capabilities, and new challenges. We build the CI/CD systems, internal frameworks, and platform-level guardrails that enable all Harvey engineers to ship ambitious AI features rapidly and safely.\n\nAs a Software Engineer on the Developer Experience team, you will be responsible for creating frameworks and systems that maximize the velocity and efficiency of every engineer at Harvey. You’ll work across the entire tech stack and collaborate with every team to instill reliability, automation, and simplicity into our developer workflows. You'll also have a unique opportunity to apply AI directly to the problem of developer productivity, defining the future of software development within an AI-native company.\n\nIf you are passionate about building foundational platforms to enable other engineers to move fast with confidence, we’d love to hear from you.\n\n\n\n\nWHAT YOU’LL DO\n\n - Develop and scale a world-class developer platform to accelerate Harvey's hyper growth. Boost velocity and stability through robust CI/CD systems, effective test frameworks, and reliable development environments..\n\n - Build load testing and benchmarking infrastructure essential for evaluating and optimizing the performance of AI-native applications.\n\n - Pioneer the future of software development and site reliability engineering by integrating AI agents across the software development, deployment and maintenance lifecycle.\n\n - Collaborate with Backend Platform teams to embed testability, reliability and observability into the platform, ensuring services built on our foundation are robust, easy to test and maintain.\n\n - Work closely with engineering teams to gather feedback, evangelize best practices, and make the “paved road” a reality — empowering every Harvey engineer to move fast with confidence.\n\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of software engineering experience, including building scalable backend systems or internal developer platforms.\n\n - Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals and distributed systems.\n\n - Hands-on experience with CI/CD systems (Builtekite, Github Actions), test frameworks, or load and performance testing.\n\n - Hands-on experience with container technologies (Docker, Kubernetes) and infrastructure as code (Pulumi, Terraform).\n\n - A track record of producing high-quality, well-tested code, consistently following software development best practices to ensure quality and reliability.\n\n - Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive\n\n - Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.\n\n - Experience integrating AI agents into a developer ecosystem is a strong plus.\n\n\n\n\nCOMPENSATION RANGE\n\n$175,000 - $250,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"82980845-7bd5-43e8-9d14-b8805f7efdfd","title":"Enterprise Account Executive, CEE","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-05-13T09:49:32.880+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/82980845-7bd5-43e8-9d14-b8805f7efdfd","applyUrl":"https://jobs.ashbyhq.com/harvey/82980845-7bd5-43e8-9d14-b8805f7efdfd/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets in Central and Eastern Europe (CEE). You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
Achieve and exceed revenue targets and other key sales metrics.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Fluent in English
Ideal to have speak a CEE language, but not essential
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nAs an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets in Central and Eastern Europe (CEE). You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Fluent in English\n\n - Ideal to have speak a CEE language, but not essential\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-SH1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"83a438ac-a6f8-4388-983a-ec95155a2604","title":"Mid Market Sales Manager","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-05T16:59:10.781+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/83a438ac-a6f8-4388-983a-ec95155a2604","applyUrl":"https://jobs.ashbyhq.com/harvey/83a438ac-a6f8-4388-983a-ec95155a2604/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Sales Manager at Harvey, you will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within mid sized and boutique law firms and in house legal teams. You’ll be responsible for the team’s delivery on ambitious sales targets and rolling up your sleeves to work directly with prospective Harvey customers. You’ll help refine the operational foundations of our rapidly growing Mid Market organization by developing playbooks, best practices, and a best-in-class sales toolkit. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have superb core sales skills, experience scaling high-velocity teams and mentoring colleagues, outstanding communication skills, and an affinity for understanding customer needs.
Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals.
Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.
Proactively assist with recruiting and hiring new team members.
Coach and develop Mid Market account executives to promote career growth
Refine our sales playbook to enable all sellers to better deliver consultative sales engagements at high velocity
Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.
7+ years of tech sales experience 2+ years of people management experience training and coaching a high-performance sales team.
Experience operating in an early stage, high-growth environment.
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
$320,000 - $340,000 OTE (50/50 split)
#LI-AB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Sales Manager at Harvey, you will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within mid sized and boutique law firms and in house legal teams. You’ll be responsible for the team’s delivery on ambitious sales targets and rolling up your sleeves to work directly with prospective Harvey customers. You’ll help refine the operational foundations of our rapidly growing Mid Market organization by developing playbooks, best practices, and a best-in-class sales toolkit. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have superb core sales skills, experience scaling high-velocity teams and mentoring colleagues, outstanding communication skills, and an affinity for understanding customer needs.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals.\n\n - Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.\n\n - Proactively assist with recruiting and hiring new team members.\n\n - Coach and develop Mid Market account executives to promote career growth\n\n - Refine our sales playbook to enable all sellers to better deliver consultative sales engagements at high velocity\n\n - Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of tech sales experience 2+ years of people management experience training and coaching a high-performance sales team.\n\n - Experience operating in an early stage, high-growth environment.\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\nCOMPENSATION\n\n$320,000 - $340,000 OTE (50/50 split)\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AB1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"84a2c284-6909-4ea1-ac72-e1227f61a4d1","title":"User Operations Manager, US","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-04-08T20:04:03.620+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/84a2c284-6909-4ea1-ac72-e1227f61a4d1","applyUrl":"https://jobs.ashbyhq.com/harvey/84a2c284-6909-4ea1-ac72-e1227f61a4d1/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is looking for a User Operations Manager to lead a high-performing, fast-paced support team that delivers exceptional experiences for our customers. Reporting to the Head of User Operations, you’ll be responsible for driving operational excellence, accountability, and continuous improvement within Harvey’s global support organization.
You’ll balance strategic oversight with hands-on execution — ensuring our team consistently delivers timely, high-quality support to enterprise and mid-market customers. This is a role for a leader who thrives in motion: you’re proactive, decisive, and deeply motivated by achieving results through your team.
You’ll play a critical role in shaping the systems, culture, and cadence of a growing support organization — ensuring every customer interaction reflects Harvey’s commitment to speed, clarity, and excellence.
Lead and coach a high-performing team of User Operations Specialists, fostering a culture of urgency, ownership, and continuous improvement.
Set clear performance expectations and hold team members accountable for achieving quality and responsiveness goals.
Oversee day-to-day support operations, ensuring timely resolution of customer issues and adherence to SLAs.
Drive operational efficiency and scalability through process optimization, automation, and proactive resource planning.
Partner cross-functionally with Product, Engineering, and Go-to-Market teams to triage escalations and advocate for customer-impacting improvements.
Analyze key metrics and trends to identify performance gaps, customer pain points, and opportunities for process improvement.
Implement and refine standard operating procedures to support global consistency and high-volume operations.
Hire, onboard, and develop team members to ensure readiness for future growth and evolving support needs.
4+ years of experience in customer support or user operations, with 2+ years managing teams in a fast-paced, high-volume environment.
Proven ability to drive accountability and performance through clear goals, metrics, and coaching.
Strong organizational and prioritization skills; thrives on structure and clarity even in ambiguity.
Demonstrated experience scaling support operations and improving processes for efficiency and quality.
Strong analytical mindset with experience interpreting data to make informed operational decisions.
Excellent communication and collaboration skills across Product, Engineering, and Customer Success.
Deep familiarity with Freshdesk, or similar support platforms.
Passion for delivering best-in-class customer experiences and continuously raising the bar for operational excellence.
$144,000-$216,000
#LI-AD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is looking for a User Operations Manager to lead a high-performing, fast-paced support team that delivers exceptional experiences for our customers. Reporting to the Head of User Operations, you’ll be responsible for driving operational excellence, accountability, and continuous improvement within Harvey’s global support organization.\n\nYou’ll balance strategic oversight with hands-on execution — ensuring our team consistently delivers timely, high-quality support to enterprise and mid-market customers. This is a role for a leader who thrives in motion: you’re proactive, decisive, and deeply motivated by achieving results through your team.\n\nYou’ll play a critical role in shaping the systems, culture, and cadence of a growing support organization — ensuring every customer interaction reflects Harvey’s commitment to speed, clarity, and excellence.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead and coach a high-performing team of User Operations Specialists, fostering a culture of urgency, ownership, and continuous improvement.\n\n - Set clear performance expectations and hold team members accountable for achieving quality and responsiveness goals.\n\n - Oversee day-to-day support operations, ensuring timely resolution of customer issues and adherence to SLAs.\n\n - Drive operational efficiency and scalability through process optimization, automation, and proactive resource planning.\n\n - Partner cross-functionally with Product, Engineering, and Go-to-Market teams to triage escalations and advocate for customer-impacting improvements.\n\n - Analyze key metrics and trends to identify performance gaps, customer pain points, and opportunities for process improvement.\n\n - Implement and refine standard operating procedures to support global consistency and high-volume operations.\n\n - Hire, onboard, and develop team members to ensure readiness for future growth and evolving support needs.\n\n\n\nWHAT YOU HAVE\n\n - 4+ years of experience in customer support or user operations, with 2+ years managing teams in a fast-paced, high-volume environment.\n\n - Proven ability to drive accountability and performance through clear goals, metrics, and coaching.\n\n - Strong organizational and prioritization skills; thrives on structure and clarity even in ambiguity.\n\n - Demonstrated experience scaling support operations and improving processes for efficiency and quality.\n\n - Strong analytical mindset with experience interpreting data to make informed operational decisions.\n\n - Excellent communication and collaboration skills across Product, Engineering, and Customer Success.\n\n - Deep familiarity with Freshdesk, or similar support platforms.\n\n - Passion for delivering best-in-class customer experiences and continuously raising the bar for operational excellence.\n\n\n\nCOMPENSATION\n\n$144,000-$216,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-AD1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"85de4e2f-9ece-40a6-bea4-3ee94bba6c97","title":"Staff Product Manager, Vault","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-07T23:22:41.021+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/85de4e2f-9ece-40a6-bea4-3ee94bba6c97","applyUrl":"https://jobs.ashbyhq.com/harvey/85de4e2f-9ece-40a6-bea4-3ee94bba6c97/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Product Manager for Vault at Harvey, you will own and drive the product vision, strategy, and execution for our document and knowledge management platform-a critical foundation that powers how legal professionals interact with Harvey's AI capabilities. Vault enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within Harvey's AI-powered ecosystem.
You will lead cross-functional teams to build and scale Vault's capabilities, including file management, AI-enabled search and Q&A, document extraction, secure sharing across workspaces, and seamless integrations with enterprise document management systems like iManage, SharePoint, and Dropbox. This is a high-impact, high-visibility role where you'll directly shape how the world's leading law firms and enterprises organize and unlock value from their most sensitive documents.
Define and own the Vault product vision and roadmap: Develop a compelling product strategy that aligns with Harvey's mission to transform legal and professional services through AI, balancing near-term customer needs with long-term platform investments.
Drive end-to-end product development: Lead cross-functional teams including engineering, design, AI/ML, and go-to-market to ship high-quality features from ideation through launch and iteration.
Partner deeply with engineering: Work closely with engineering leadership to make technical and architectural decisions, dive deep into complex problems, and ensure we're building scalable, secure, and performant systems.
Understand and champion customer needs: Collaborate with Customer Success, Sales, and Legal Product Specialists to deeply understand how law firms and enterprise clients use Vault, identify adoption barriers, and translate insights into product improvements.
Own enterprise integrations strategy: Drive the vision for how Vault integrates with document management systems (iManage, SharePoint, Dropbox, Box) and other enterprise tools, ensuring seamless workflows for customers.
Define and track success metrics: Establish KPIs for Vault adoption, engagement, and value realization; use data to inform product decisions and demonstrate customer impact.
Collaborate cross-functionally: Partner with Product Marketing, Partnerships, and Admin/Governance teams to ensure successful product launches, effective positioning, and alignment with broader platform capabilities.
Contribute to Harvey's product culture: Mentor other product managers, share learnings, and help establish best practices as the product organization scales.
Must-Have Qualifications:
8+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.
Proven track record of owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.
Strong technical acumen with the ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.
Experience building products that handle sensitive data with robust security, compliance, and access control requirements.
Excellent communication skills with the ability to influence stakeholders at various levels, from engineers to executives.
Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.
Strong product sense and attention to detail-ability to think through both high-level strategy and nitty-gritty implementation details.
Preferred Qualifications:
Experience with AI/ML-powered products, semantic search, retrieval systems, or document processing pipelines.
Background in legal technology, professional services, or deep understanding of law firm workflows and enterprise legal operations.
Experience with enterprise integrations (APIs, authentication frameworks like SSO/SCIM/OAuth, third-party DMS platforms).
Prior experience at a company during a high-growth stage (Series B through IPO).
$177,700 - $266,500 USD
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Product Manager for Vault at Harvey, you will own and drive the product vision, strategy, and execution for our document and knowledge management platform-a critical foundation that powers how legal professionals interact with Harvey's AI capabilities. Vault enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within Harvey's AI-powered ecosystem.\n\nYou will lead cross-functional teams to build and scale Vault's capabilities, including file management, AI-enabled search and Q&A, document extraction, secure sharing across workspaces, and seamless integrations with enterprise document management systems like iManage, SharePoint, and Dropbox. This is a high-impact, high-visibility role where you'll directly shape how the world's leading law firms and enterprises organize and unlock value from their most sensitive documents.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Define and own the Vault product vision and roadmap: Develop a compelling product strategy that aligns with Harvey's mission to transform legal and professional services through AI, balancing near-term customer needs with long-term platform investments.\n\n - Drive end-to-end product development: Lead cross-functional teams including engineering, design, AI/ML, and go-to-market to ship high-quality features from ideation through launch and iteration.\n\n - Partner deeply with engineering: Work closely with engineering leadership to make technical and architectural decisions, dive deep into complex problems, and ensure we're building scalable, secure, and performant systems.\n\n - Understand and champion customer needs: Collaborate with Customer Success, Sales, and Legal Product Specialists to deeply understand how law firms and enterprise clients use Vault, identify adoption barriers, and translate insights into product improvements.\n\n - Own enterprise integrations strategy: Drive the vision for how Vault integrates with document management systems (iManage, SharePoint, Dropbox, Box) and other enterprise tools, ensuring seamless workflows for customers.\n\n - Define and track success metrics: Establish KPIs for Vault adoption, engagement, and value realization; use data to inform product decisions and demonstrate customer impact.\n\n - Collaborate cross-functionally: Partner with Product Marketing, Partnerships, and Admin/Governance teams to ensure successful product launches, effective positioning, and alignment with broader platform capabilities.\n\n - Contribute to Harvey's product culture: Mentor other product managers, share learnings, and help establish best practices as the product organization scales.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\nMust-Have Qualifications:\n\n - 8+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.\n\n - Proven track record of owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.\n\n - Strong technical acumen with the ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.\n\n - Experience building products that handle sensitive data with robust security, compliance, and access control requirements.\n\n - Excellent communication skills with the ability to influence stakeholders at various levels, from engineers to executives.\n\n - Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.\n\n - Strong product sense and attention to detail-ability to think through both high-level strategy and nitty-gritty implementation details.\n\nPreferred Qualifications:\n\n - Experience with AI/ML-powered products, semantic search, retrieval systems, or document processing pipelines.\n\n - Background in legal technology, professional services, or deep understanding of law firm workflows and enterprise legal operations.\n\n - Experience with enterprise integrations (APIs, authentication frameworks like SSO/SCIM/OAuth, third-party DMS platforms).\n\n - Prior experience at a company during a high-growth stage (Series B through IPO).\n\n\n\n\n\n\n\nCOMPENSATION\n\n$177,700 - $266,500 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8684a735-fbef-422f-8fec-5ee08e264e1d","title":"Staff Motion Designer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-01T21:54:28.217+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8684a735-fbef-422f-8fec-5ee08e264e1d","applyUrl":"https://jobs.ashbyhq.com/harvey/8684a735-fbef-422f-8fec-5ee08e264e1d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is hiring a Staff Motion Designer in San Francisco to define how motion shows up across Harvey’s brand, product storytelling, launch moments, web experiences, customer education, and executive-facing creative work. The role should sit within Brand and Design, reporting into Shawn Farsai, whose current scope includes Brand Marketing and Creative leadership in San Francisco. This is a new senior IC role intended to raise the motion craft bar while still operating with the low-ego, hands-on generalist posture expected of Harvey’s senior brand hires. The role should build on existing motion and brand hiring standards, including deep portfolio review, visible process, cross-functional collaboration with PMM and Marketing, and practical assessment of prioritization under ambiguity. The person in this role will help Harvey turn complex AI product ideas into clear, memorable, and reusable motion systems that can scale across product launches, web surfaces, campaign assets, Academy or education assets, events, and internal/external storytelling.
Own the motion design language for Harvey’s brand across launch videos, product explainers, web and campaign moments, event assets, social cuts, sales enablement, and other high-leverage creative surfaces.
Create motion concepts, storyboards, styleframes, animatics, and final motion assets that make complex AI workflows feel clear, premium, and unmistakably Harvey.
Partner closely with Brand, Product Marketing, Product Design, Creative Operations, and other GTM stakeholders to translate positioning, product context, and user needs into motion narratives that can ship quickly.
Develop reusable motion systems, templates, animation principles, and production workflows so Harvey can scale motion output without reinventing the wheel on every request.
Use judgment to scope work appropriately across polished hero moments, scrappy launch needs, quick-turnaround edits, and longer-term brand-system investments.
Raise the craft bar for motion while remaining willing to do the unglamorous but important production work required in a fast-moving creative team.
A strong portfolio of motion work that demonstrates storytelling, art direction, animation craft, visual systems thinking, and the ability to explain the process behind finished work.
Deep fluency in motion design tools and workflows such as After Effects, Figma, Cinema 4D, Lottie, Rive, code-adjacent motion, or comparable production tools.
Experience building motion for brand, product, marketing, launch, or education contexts, ideally in a product-led technology company or high-growth SaaS environment.
A demonstrated ability to simplify complex concepts visually without overloading the viewer, including strong instincts for pacing, sequencing, hierarchy, narration, and accessibility.
Strong cross-functional communication skills, including the ability to clarify a brief, align with PMM or Marketing goals, handle competing feedback, and prioritize multiple stakeholder requests.
A staff-level ownership mindset: able to bring ideas, shape systems, operate through ambiguity, give and receive feedback well, and still roll up sleeves when the team needs execution support.
$157,000-$235,600
#LI-AM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is hiring a Staff Motion Designer in San Francisco to define how motion shows up across Harvey’s brand, product storytelling, launch moments, web experiences, customer education, and executive-facing creative work. The role should sit within Brand and Design, reporting into Shawn Farsai, whose current scope includes Brand Marketing and Creative leadership in San Francisco. This is a new senior IC role intended to raise the motion craft bar while still operating with the low-ego, hands-on generalist posture expected of Harvey’s senior brand hires. The role should build on existing motion and brand hiring standards, including deep portfolio review, visible process, cross-functional collaboration with PMM and Marketing, and practical assessment of prioritization under ambiguity. The person in this role will help Harvey turn complex AI product ideas into clear, memorable, and reusable motion systems that can scale across product launches, web surfaces, campaign assets, Academy or education assets, events, and internal/external storytelling.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the motion design language for Harvey’s brand across launch videos, product explainers, web and campaign moments, event assets, social cuts, sales enablement, and other high-leverage creative surfaces.\n\n - Create motion concepts, storyboards, styleframes, animatics, and final motion assets that make complex AI workflows feel clear, premium, and unmistakably Harvey.\n\n - Partner closely with Brand, Product Marketing, Product Design, Creative Operations, and other GTM stakeholders to translate positioning, product context, and user needs into motion narratives that can ship quickly.\n\n - Develop reusable motion systems, templates, animation principles, and production workflows so Harvey can scale motion output without reinventing the wheel on every request.\n\n - Use judgment to scope work appropriately across polished hero moments, scrappy launch needs, quick-turnaround edits, and longer-term brand-system investments.\n\n - Raise the craft bar for motion while remaining willing to do the unglamorous but important production work required in a fast-moving creative team.\n\n\n\n\n\nWHAT YOU HAVE\n\n - A strong portfolio of motion work that demonstrates storytelling, art direction, animation craft, visual systems thinking, and the ability to explain the process behind finished work.\n\n - Deep fluency in motion design tools and workflows such as After Effects, Figma, Cinema 4D, Lottie, Rive, code-adjacent motion, or comparable production tools.\n\n - Experience building motion for brand, product, marketing, launch, or education contexts, ideally in a product-led technology company or high-growth SaaS environment.\n\n - A demonstrated ability to simplify complex concepts visually without overloading the viewer, including strong instincts for pacing, sequencing, hierarchy, narration, and accessibility.\n\n - Strong cross-functional communication skills, including the ability to clarify a brief, align with PMM or Marketing goals, handle competing feedback, and prioritize multiple stakeholder requests.\n\n - A staff-level ownership mindset: able to bring ideas, shape systems, operate through ambiguity, give and receive feedback well, and still roll up sleeves when the team needs execution support.\n\n\n\n\n\nCOMPENSATION\n\n$157,000-$235,600\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-AM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"86e909de-f2fb-4c3d-99bc-e0352cbf03b8","title":"Executive Assistant","department":"Human Resources","team":"Human Resources","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-10T19:57:02.791+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/86e909de-f2fb-4c3d-99bc-e0352cbf03b8","applyUrl":"https://jobs.ashbyhq.com/harvey/86e909de-f2fb-4c3d-99bc-e0352cbf03b8/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is seeking highly strategic, proactive, and polished Executive Assistants to support senior leaders across the organization. This role goes beyond traditional administrative support. It requires a partner who can help maximize executive leverage, operate as a force multiplier, and bring structure to a fast-moving, high-stakes environment.
The ideal candidate has experience supporting senior, externally-facing executives and is comfortable navigating complex stakeholder landscapes across internal teams, customers, and partners. This person exercises strong judgment, is highly discerning about priorities, and plays an active role in ensuring the executive’s time is deployed against the highest-impact opportunities. They bring a track record of owning executive time, acting as an opinionated partner, and helping drive meaningful business outcomes.
Drive executive leverage by owning and optimizing complex calendars, ensuring time is allocated to the highest-priority internal and external engagements
Act as a strategic gatekeeper for the executive’s time, triaging inbound requests, prioritizing effectively, and making clear, confident recommendations on where attention is needed
Operate and scale the executive request flow, bringing structure and clarity across a wide set of stakeholders and ensuring efficient intake, prioritization, and follow-through
Serve as a central point of coordination across internal teams and external stakeholders, ensuring communication is seamless, proactive, and high quality while maintaining strong relationships
Own meeting preparation end to end, including agenda setting, materials development, and driving follow-ups to ensure strong execution and momentum
Manage complex inboxes and communications, helping synthesize information, draft responses, and ensure the executive is consistently well-prepared and ahead by surfacing key decisions and recommending actions
Plan and execute high-impact travel and logistics with a focus on efficiency, foresight, and minimizing friction
Support strategic projects and initiatives, bringing organization, follow-through, and a bias for action
Contribute to presentations and materials, ensuring executive communications are clear, polished, and aligned to priorities
Act as a steady, calm, and positive presence across a broad set of relationships, helping maintain alignment and trust
Handle highly sensitive and confidential information with discretion and sound judgment
3+ years of experience supporting senior executives, ideally in a high-growth, externally-facing environment, with a strong preference for experience supporting C-level or equivalent leaders
Proven ability to manage complex stakeholder ecosystems, including senior external partners and cross-functional internal teams
Strong judgment and prioritization skills, with the ability to triage competing demands and make clear, confident decisions on behalf of the executive
Experience managing high-volume, complex inboxes and communications, with a focus on creating leverage and clarity while proactively driving decision-making
Track record of building and operating scalable systems for managing requests, workflows, and executive engagement
Exceptional communication skills, with the ability to draft executive-level messaging and engage credibly with senior stakeholders
High degree of professionalism and executive presence, with the ability to influence and build trust across all levels of an organization
Calm, steady, and solutions-oriented under pressure, with the ability to bring structure to ambiguous situations
Highly proactive and resourceful, with a strong ownership mindset and bias for action
Discreet and trustworthy when handling sensitive information
$119,000 - $140,000 USD
#LI-CA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nHarvey is seeking highly strategic, proactive, and polished Executive Assistants to support senior leaders across the organization. This role goes beyond traditional administrative support. It requires a partner who can help maximize executive leverage, operate as a force multiplier, and bring structure to a fast-moving, high-stakes environment.\n\nThe ideal candidate has experience supporting senior, externally-facing executives and is comfortable navigating complex stakeholder landscapes across internal teams, customers, and partners. This person exercises strong judgment, is highly discerning about priorities, and plays an active role in ensuring the executive’s time is deployed against the highest-impact opportunities. They bring a track record of owning executive time, acting as an opinionated partner, and helping drive meaningful business outcomes.\n\n\n\n\nWHAT YOU’LL DO\n\n - Drive executive leverage by owning and optimizing complex calendars, ensuring time is allocated to the highest-priority internal and external engagements\n\n - Act as a strategic gatekeeper for the executive’s time, triaging inbound requests, prioritizing effectively, and making clear, confident recommendations on where attention is needed\n\n - Operate and scale the executive request flow, bringing structure and clarity across a wide set of stakeholders and ensuring efficient intake, prioritization, and follow-through\n\n - Serve as a central point of coordination across internal teams and external stakeholders, ensuring communication is seamless, proactive, and high quality while maintaining strong relationships\n\n - Own meeting preparation end to end, including agenda setting, materials development, and driving follow-ups to ensure strong execution and momentum\n\n - Manage complex inboxes and communications, helping synthesize information, draft responses, and ensure the executive is consistently well-prepared and ahead by surfacing key decisions and recommending actions\n\n - Plan and execute high-impact travel and logistics with a focus on efficiency, foresight, and minimizing friction\n\n - Support strategic projects and initiatives, bringing organization, follow-through, and a bias for action\n\n - Contribute to presentations and materials, ensuring executive communications are clear, polished, and aligned to priorities\n\n - Act as a steady, calm, and positive presence across a broad set of relationships, helping maintain alignment and trust\n\n - Handle highly sensitive and confidential information with discretion and sound judgment\n \n \n\n\nWHAT YOU HAVE\n\n - 3+ years of experience supporting senior executives, ideally in a high-growth, externally-facing environment, with a strong preference for experience supporting C-level or equivalent leaders\n\n - Proven ability to manage complex stakeholder ecosystems, including senior external partners and cross-functional internal teams\n\n - Strong judgment and prioritization skills, with the ability to triage competing demands and make clear, confident decisions on behalf of the executive\n\n - Experience managing high-volume, complex inboxes and communications, with a focus on creating leverage and clarity while proactively driving decision-making\n\n - Track record of building and operating scalable systems for managing requests, workflows, and executive engagement\n\n - Exceptional communication skills, with the ability to draft executive-level messaging and engage credibly with senior stakeholders\n\n - High degree of professionalism and executive presence, with the ability to influence and build trust across all levels of an organization\n\n - Calm, steady, and solutions-oriented under pressure, with the ability to bring structure to ambiguous situations\n\n - Highly proactive and resourceful, with a strong ownership mindset and bias for action\n\n - Discreet and trustworthy when handling sensitive information\n\n\n\n\nCOMPENSATION RANGE\n\n$119,000 - $140,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-CA1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"88095128-3c1c-48c1-b37b-68e1349d9834","title":"Head of Customer Success, Enterprise","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}}}],"publishedAt":"2026-06-29T18:17:15.147+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/88095128-3c1c-48c1-b37b-68e1349d9834","applyUrl":"https://jobs.ashbyhq.com/harvey/88095128-3c1c-48c1-b37b-68e1349d9834/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As the Head of Customer Success, Enterprise - Americas, you will own the strategy, execution, and outcomes of Harvey's enterprise customer success motion across the United States, Canada, and Latin America. You will lead a team of Enterprise CSMs and CS Leaders, driving value realization for Harvey's largest and most strategic accounts — top law firms and enterprise legal departments — and ensuring they derive maximum, measurable ROI from our AI platform. This is a senior leadership role that reports directly to the VP of Customer Success and requires a builder's mindset: you will define the playbooks, scale the team, and set the standard for what world-class customer success looks like at Harvey across the Americas.
Strategic Leadership: Define and execute the enterprise CS strategy for the Americas, including account segmentation, team structure, success planning, and expansion motions that align to Harvey's revenue and retention goals.
Team Building & Development: Recruit, coach, and develop a high-performing team of Enterprise CSMs and CS Leaders. Foster a culture of accountability, empathy, and excellence. Set clear expectations, run effective operating cadences, and manage performance with rigor.
Customer Outcomes & Retention: Own net revenue retention (NRR), adoption, and renewal targets for the Americas enterprise book of business. Partner with Sales leadership to drive expansion and ensure seamless post-sale handoffs.
Operational Excellence: Build and refine scalable CS processes — onboarding frameworks, QBR cadences, health scoring models, escalation workflows, and renewal playbooks — that enable the team to manage a growing portfolio of enterprise accounts.
Cross-Functional Partnership: Serve as the voice of the Americas enterprise customer to Product, Engineering, Sales, and Marketing. Translate customer feedback into actionable insights that shape the product roadmap and go-to-market strategy.
Executive Engagement: Personally engage with C-suite stakeholders at Harvey's most strategic accounts — General Counsels, Chief Knowledge Officers, Managing Partners — to build lasting executive relationships and drive strategic alignment.
10+ years of experience in customer success, account management, or strategic consulting, with at least 5 years managing and scaling CS teams in an enterprise SaaS environment.
Proven track record of owning and exceeding NRR, adoption, and expansion targets at scale.
Deep experience building and leading teams of 10+ across multiple segments (enterprise, majors) and geographies (US, Canada, LATAM).
Strong executive presence and the ability to engage confidently with C-suite legal and business stakeholders.
Experience in legal technology, professional services, or selling into law firms and corporate legal departments is strongly preferred.
Familiarity with AI/LLM technology and comfort evangelizing emerging technology to skeptical, risk-averse audiences.
Analytical rigor — you lead with data, build dashboards, and use metrics (adoption rates, health scores, utilization, ARR growth) to drive decisions.
Results-driven with the ability to ruthlessly prioritize competing demands across a large, complex book of business.
A builder's mentality — you thrive in fast-paced, ambiguous environments and are energized by creating structure where none exists.
A chance to be at the forefront of AI technology and innovation, directly impacting how the legal industry operates and evolves.
The opportunity to shape and scale Harvey's customer success function across an entire region during a period of hyper-growth.
A collaborative, high-intensity work environment that promotes growth, learning, and development.
$276,000-$325,000
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs the Head of Customer Success, Enterprise - Americas, you will own the strategy, execution, and outcomes of Harvey's enterprise customer success motion across the United States, Canada, and Latin America. You will lead a team of Enterprise CSMs and CS Leaders, driving value realization for Harvey's largest and most strategic accounts — top law firms and enterprise legal departments — and ensuring they derive maximum, measurable ROI from our AI platform. This is a senior leadership role that reports directly to the VP of Customer Success and requires a builder's mindset: you will define the playbooks, scale the team, and set the standard for what world-class customer success looks like at Harvey across the Americas.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Strategic Leadership: Define and execute the enterprise CS strategy for the Americas, including account segmentation, team structure, success planning, and expansion motions that align to Harvey's revenue and retention goals.\n\n - Team Building & Development: Recruit, coach, and develop a high-performing team of Enterprise CSMs and CS Leaders. Foster a culture of accountability, empathy, and excellence. Set clear expectations, run effective operating cadences, and manage performance with rigor.\n\n - Customer Outcomes & Retention: Own net revenue retention (NRR), adoption, and renewal targets for the Americas enterprise book of business. Partner with Sales leadership to drive expansion and ensure seamless post-sale handoffs.\n\n - Operational Excellence: Build and refine scalable CS processes — onboarding frameworks, QBR cadences, health scoring models, escalation workflows, and renewal playbooks — that enable the team to manage a growing portfolio of enterprise accounts.\n\n - Cross-Functional Partnership: Serve as the voice of the Americas enterprise customer to Product, Engineering, Sales, and Marketing. Translate customer feedback into actionable insights that shape the product roadmap and go-to-market strategy.\n\n - Executive Engagement: Personally engage with C-suite stakeholders at Harvey's most strategic accounts — General Counsels, Chief Knowledge Officers, Managing Partners — to build lasting executive relationships and drive strategic alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of experience in customer success, account management, or strategic consulting, with at least 5 years managing and scaling CS teams in an enterprise SaaS environment.\n\n - Proven track record of owning and exceeding NRR, adoption, and expansion targets at scale.\n\n - Deep experience building and leading teams of 10+ across multiple segments (enterprise, majors) and geographies (US, Canada, LATAM).\n\n - Strong executive presence and the ability to engage confidently with C-suite legal and business stakeholders.\n\n - Experience in legal technology, professional services, or selling into law firms and corporate legal departments is strongly preferred.\n\n - Familiarity with AI/LLM technology and comfort evangelizing emerging technology to skeptical, risk-averse audiences.\n\n - Analytical rigor — you lead with data, build dashboards, and use metrics (adoption rates, health scores, utilization, ARR growth) to drive decisions.\n\n - Results-driven with the ability to ruthlessly prioritize competing demands across a large, complex book of business.\n\n - A builder's mentality — you thrive in fast-paced, ambiguous environments and are energized by creating structure where none exists.\n\n\n\n\nWHAT WE OFFER\n\n - A chance to be at the forefront of AI technology and innovation, directly impacting how the legal industry operates and evolves.\n\n - The opportunity to shape and scale Harvey's customer success function across an entire region during a period of hyper-growth.\n\n - A collaborative, high-intensity work environment that promotes growth, learning, and development.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$276,000-$325,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"88fea7f9-b477-49ee-b1bf-5ad98a8e68e6","title":"Enterprise Sales Enablement Manager","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-02T18:23:08.670+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/88fea7f9-b477-49ee-b1bf-5ad98a8e68e6","applyUrl":"https://jobs.ashbyhq.com/harvey/88fea7f9-b477-49ee-b1bf-5ad98a8e68e6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Enterprise Sales Enablement Manager is a strategic operator who partners closely with Harvey's Enterprise sales organization to accelerate rep effectiveness and drive revenue outcomes. Sitting within the GTM Enablement team, this person designs and scales the programs that prepare Enterprise Account Executives to sell AI solutions to the world's largest law firms and corporate legal departments. The role owns the end-to-end enablement strategy for the Enterprise segment—from skills development and methodology reinforcement to change management and launch readiness—operating as a trusted partner to Enterprise Sales leadership, Product Marketing, and cross-functional GTM teams. It is a rare opportunity to shape how a category-defining AI company equips its highest-performing sellers to win in a rapidly evolving market.
Design, build, and deliver Enterprise-specific enablement programs spanning onboarding, product launches, methodology rollouts, and competitive positioning
Partner directly with the executive leaders and frontline managers to identify skill gaps, define competency standards, and build tailored coaching frameworks
Develop and manage enablement content, playbooks, and resources aligned to the Enterprise buyer journey and MEDDPICC sales methodology
Own program measurement and reporting, tracking leading and lagging indicators of Enablement programs
Collaborate cross-functionally with Product Marketing, Product, Solutions Architecture, and Legal Engineering to translate product and market updates into field-ready assets
Drive change management for new tools, processes, and go-to-market motions across the Enterprise segment
4–6 years of experience in sales enablement, revenue enablement, or GTM program management, with demonstrated ownership of programs supporting Enterprise or complex sales motions
Strong program management skills with the ability to manage multiple workstreams, prioritize ruthlessly, and deliver against tight timelines
Excellent communication, facilitation, and executive presence; comfortable presenting to and influencing senior sales leadership
Familiarity with enterprise sales methodologies (e.g., MEDDPICC, Challenger, Force Management) and experience embedding them into enablement programs
Experience in B2B SaaS, legal tech, or AI preferred; strong intellectual curiosity about the legal industry and emerging technology
A bias for action, comfort with ambiguity, and a track record of driving impact in high-growth environments
$136,000-204,000 USD
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Enterprise Sales Enablement Manager is a strategic operator who partners closely with Harvey's Enterprise sales organization to accelerate rep effectiveness and drive revenue outcomes. Sitting within the GTM Enablement team, this person designs and scales the programs that prepare Enterprise Account Executives to sell AI solutions to the world's largest law firms and corporate legal departments. The role owns the end-to-end enablement strategy for the Enterprise segment—from skills development and methodology reinforcement to change management and launch readiness—operating as a trusted partner to Enterprise Sales leadership, Product Marketing, and cross-functional GTM teams. It is a rare opportunity to shape how a category-defining AI company equips its highest-performing sellers to win in a rapidly evolving market.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Design, build, and deliver Enterprise-specific enablement programs spanning onboarding, product launches, methodology rollouts, and competitive positioning\n\n - Partner directly with the executive leaders and frontline managers to identify skill gaps, define competency standards, and build tailored coaching frameworks\n\n - Develop and manage enablement content, playbooks, and resources aligned to the Enterprise buyer journey and MEDDPICC sales methodology\n\n - Own program measurement and reporting, tracking leading and lagging indicators of Enablement programs\n\n - Collaborate cross-functionally with Product Marketing, Product, Solutions Architecture, and Legal Engineering to translate product and market updates into field-ready assets\n\n - Drive change management for new tools, processes, and go-to-market motions across the Enterprise segment\n\n\n\n\n\nWHAT YOU HAVE\n\n - 4–6 years of experience in sales enablement, revenue enablement, or GTM program management, with demonstrated ownership of programs supporting Enterprise or complex sales motions\n\n - Strong program management skills with the ability to manage multiple workstreams, prioritize ruthlessly, and deliver against tight timelines\n\n - Excellent communication, facilitation, and executive presence; comfortable presenting to and influencing senior sales leadership\n\n - Familiarity with enterprise sales methodologies (e.g., MEDDPICC, Challenger, Force Management) and experience embedding them into enablement programs\n\n - Experience in B2B SaaS, legal tech, or AI preferred; strong intellectual curiosity about the legal industry and emerging technology\n\n - A bias for action, comfort with ambiguity, and a track record of driving impact in high-growth environments\n\n\n\n\n\nCOMPENSATION\n\n$136,000-204,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-TM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8ae1a13f-362b-4e7f-8456-c0fbe5d33571","title":"GTM Technology Product Owner","department":"IT","team":"IT","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-23T15:10:47.678+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8ae1a13f-362b-4e7f-8456-c0fbe5d33571","applyUrl":"https://jobs.ashbyhq.com/harvey/8ae1a13f-362b-4e7f-8456-c0fbe5d33571/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.
The ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines.
Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.
Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.
Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.
Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.
Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.
Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required.
AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.
The \"Glue\" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.
Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.
Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare.
Experience operating as a founder or partner in a consulting agency.
Experience as part of a hypergrowth company, building a business function 0 > 1
$164,000 - $240,000 USD
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.\n\nThe ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.\n\n - Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.\n\n - Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.\n\n - Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.\n\n - Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required.\n\n - AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.\n\n - The \"Glue\" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.\n\n - Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.\n\n - Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare.\n\n\nBONUS POINTS (OPTIONAL)\n\n - Experience operating as a founder or partner in a consulting agency.\n\n - Experience as part of a hypergrowth company, building a business function 0 > 1\n\n\n\n\n\nCOMPENSATION\n\n\n\n$164,000 - $240,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8ae3a90d-ebf8-4202-96d3-9f74c2737cd7","title":"Head of Customer Success, Enterprise","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}}],"publishedAt":"2026-03-20T15:50:05.118+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8ae3a90d-ebf8-4202-96d3-9f74c2737cd7","applyUrl":"https://jobs.ashbyhq.com/harvey/8ae3a90d-ebf8-4202-96d3-9f74c2737cd7/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As the Head of Customer Success, Enterprise - Americas, you will own the strategy, execution, and outcomes of Harvey's enterprise customer success motion across the United States, Canada, and Latin America. You will lead a team of Enterprise CSMs and CS Leaders, driving value realization for Harvey's largest and most strategic accounts — top law firms and enterprise legal departments — and ensuring they derive maximum, measurable ROI from our AI platform. This is a senior leadership role that reports directly to the VP of Customer Success and requires a builder's mindset: you will define the playbooks, scale the team, and set the standard for what world-class customer success looks like at Harvey across the Americas.
Strategic Leadership: Define and execute the enterprise CS strategy for the Americas, including account segmentation, team structure, success planning, and expansion motions that align to Harvey's revenue and retention goals.
Team Building & Development: Recruit, coach, and develop a high-performing team of Enterprise CSMs and CS Leaders. Foster a culture of accountability, empathy, and excellence. Set clear expectations, run effective operating cadences, and manage performance with rigor.
Customer Outcomes & Retention: Own net revenue retention (NRR), adoption, and renewal targets for the Americas enterprise book of business. Partner with Sales leadership to drive expansion and ensure seamless post-sale handoffs.
Operational Excellence: Build and refine scalable CS processes — onboarding frameworks, QBR cadences, health scoring models, escalation workflows, and renewal playbooks — that enable the team to manage a growing portfolio of enterprise accounts.
Cross-Functional Partnership: Serve as the voice of the Americas enterprise customer to Product, Engineering, Sales, and Marketing. Translate customer feedback into actionable insights that shape the product roadmap and go-to-market strategy.
Executive Engagement: Personally engage with C-suite stakeholders at Harvey's most strategic accounts — General Counsels, Chief Knowledge Officers, Managing Partners — to build lasting executive relationships and drive strategic alignment.
10+ years of experience in customer success, account management, or strategic consulting, with at least 5 years managing and scaling CS teams in an enterprise SaaS environment.
Proven track record of owning and exceeding NRR, adoption, and expansion targets at scale.
Deep experience building and leading teams of 10+ across multiple segments (enterprise, majors) and geographies (US, Canada, LATAM).
Strong executive presence and the ability to engage confidently with C-suite legal and business stakeholders.
Experience in legal technology, professional services, or selling into law firms and corporate legal departments is strongly preferred.
Familiarity with AI/LLM technology and comfort evangelizing emerging technology to skeptical, risk-averse audiences.
Analytical rigor — you lead with data, build dashboards, and use metrics (adoption rates, health scores, utilization, ARR growth) to drive decisions.
Results-driven with the ability to ruthlessly prioritize competing demands across a large, complex book of business.
A builder's mentality — you thrive in fast-paced, ambiguous environments and are energized by creating structure where none exists.
A chance to be at the forefront of AI technology and innovation, directly impacting how the legal industry operates and evolves.
The opportunity to shape and scale Harvey's customer success function across an entire region during a period of hyper-growth.
A collaborative, high-intensity work environment that promotes growth, learning, and development.
$276,000-$325,000
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs the Head of Customer Success, Enterprise - Americas, you will own the strategy, execution, and outcomes of Harvey's enterprise customer success motion across the United States, Canada, and Latin America. You will lead a team of Enterprise CSMs and CS Leaders, driving value realization for Harvey's largest and most strategic accounts — top law firms and enterprise legal departments — and ensuring they derive maximum, measurable ROI from our AI platform. This is a senior leadership role that reports directly to the VP of Customer Success and requires a builder's mindset: you will define the playbooks, scale the team, and set the standard for what world-class customer success looks like at Harvey across the Americas.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Strategic Leadership: Define and execute the enterprise CS strategy for the Americas, including account segmentation, team structure, success planning, and expansion motions that align to Harvey's revenue and retention goals.\n\n - Team Building & Development: Recruit, coach, and develop a high-performing team of Enterprise CSMs and CS Leaders. Foster a culture of accountability, empathy, and excellence. Set clear expectations, run effective operating cadences, and manage performance with rigor.\n\n - Customer Outcomes & Retention: Own net revenue retention (NRR), adoption, and renewal targets for the Americas enterprise book of business. Partner with Sales leadership to drive expansion and ensure seamless post-sale handoffs.\n\n - Operational Excellence: Build and refine scalable CS processes — onboarding frameworks, QBR cadences, health scoring models, escalation workflows, and renewal playbooks — that enable the team to manage a growing portfolio of enterprise accounts.\n\n - Cross-Functional Partnership: Serve as the voice of the Americas enterprise customer to Product, Engineering, Sales, and Marketing. Translate customer feedback into actionable insights that shape the product roadmap and go-to-market strategy.\n\n - Executive Engagement: Personally engage with C-suite stakeholders at Harvey's most strategic accounts — General Counsels, Chief Knowledge Officers, Managing Partners — to build lasting executive relationships and drive strategic alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of experience in customer success, account management, or strategic consulting, with at least 5 years managing and scaling CS teams in an enterprise SaaS environment.\n\n - Proven track record of owning and exceeding NRR, adoption, and expansion targets at scale.\n\n - Deep experience building and leading teams of 10+ across multiple segments (enterprise, majors) and geographies (US, Canada, LATAM).\n\n - Strong executive presence and the ability to engage confidently with C-suite legal and business stakeholders.\n\n - Experience in legal technology, professional services, or selling into law firms and corporate legal departments is strongly preferred.\n\n - Familiarity with AI/LLM technology and comfort evangelizing emerging technology to skeptical, risk-averse audiences.\n\n - Analytical rigor — you lead with data, build dashboards, and use metrics (adoption rates, health scores, utilization, ARR growth) to drive decisions.\n\n - Results-driven with the ability to ruthlessly prioritize competing demands across a large, complex book of business.\n\n - A builder's mentality — you thrive in fast-paced, ambiguous environments and are energized by creating structure where none exists.\n\n\n\n\nWHAT WE OFFER\n\n - A chance to be at the forefront of AI technology and innovation, directly impacting how the legal industry operates and evolves.\n\n - The opportunity to shape and scale Harvey's customer success function across an entire region during a period of hyper-growth.\n\n - A collaborative, high-intensity work environment that promotes growth, learning, and development.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$276,000-$325,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8afd7e79-96be-413f-a8a8-391e7d2113e6","title":"Senior Software Engineer, Frontend - NYC","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-24T22:58:43.094+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8afd7e79-96be-413f-a8a8-391e7d2113e6","applyUrl":"https://jobs.ashbyhq.com/harvey/8afd7e79-96be-413f-a8a8-391e7d2113e6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
This role is based in San Francisco, CA or New York City. We follow an in-person work model and offer relocation assistance to new employees.
Scale document ingestion and processing that is growing at 10x every 6 months
Design massive data collection from over 50+ legal jurisdictions
Build government-level security for top governments and firms
Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.
Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.
Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend.
5+ Years of experience (post-BS/MS) in a product focused full-stack software engineering role.
Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
Track record of building fast-growing SaaS products.
Track record of shipping highly intuitive products, strong attention to detail.
Experience building scalable and extensible solutions across the stack that can support multiple product lines.
Strong programming skills and general Computer Science knowledge.
Grit - experience working at early-stage startups is a plus.
$193,400 - $290,000
#LI-PM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.\n\nThis role is based in San Francisco, CA or New York City. We follow an in-person work model and offer relocation assistance to new employees.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Scale document ingestion and processing that is growing at 10x every 6 months\n\n - Design massive data collection from over 50+ legal jurisdictions\n\n - Build government-level security for top governments and firms\n\n - Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.\n\n - Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.\n\n - Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend.\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ Years of experience (post-BS/MS) in a product focused full-stack software engineering role.\n\n - Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.\n\n - Track record of building fast-growing SaaS products.\n\n - Track record of shipping highly intuitive products, strong attention to detail.\n\n - Experience building scalable and extensible solutions across the stack that can support multiple product lines.\n\n - Strong programming skills and general Computer Science knowledge.\n\n - Grit - experience working at early-stage startups is a plus.\n \n \n\n\nCOMPENSATION\n\n$193,400 - $290,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-PM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8b16bcf7-9255-4859-8416-a7ff921032e6","title":"Senior Staff Software Engineer, Backend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-05-28T17:20:27.142+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8b16bcf7-9255-4859-8416-a7ff921032e6","applyUrl":"https://jobs.ashbyhq.com/harvey/8b16bcf7-9255-4859-8416-a7ff921032e6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Product Backend Engineer on Harvey’s product engineering team, you will design and operate the backend systems that turn cutting-edge AI capabilities into seamless, dependable product experiences. You’ll build secure, multi-tenant services, orchestrate interactions with LLMs and agentic tools, and help define the backend architecture that powers Harvey’s rapidly expanding product surface. Your work will have immediate business and customer impact as you ship the foundational systems behind our next generation of AI products.
Collaborate closely with Product to prioritize customer-focused work and deliver reliable features quickly in a fast-moving environment.
Design and own backend services and APIs that power Harvey’s web applications, workflows, and integrations.
Model and manage data in Postgres and related data stores to support low-latency, reliable user experiences.
Build secure, multi-tenant, permissions-aware systems with appropriate auditing for enterprise and government customers.
Implement backend features and workflows that use LLMs and agentic tools, orchestrating calls to our AI systems from robust, well-structured services.
Collaborate with frontend, product, and design partners to shape solutions, define clear API contracts, and ship features end-to-end.
Add meaningful logging, metrics, and tracing so services are observable, debuggable, and ready for on-call ownership.
Improve performance and scalability by profiling bottlenecks, tuning queries, and refining service boundaries as usage grows.
Participate in code reviews, technical design discussions, and an on-call rotation for the services you own.
15+ years of backend engineering experience building and operating production web applications or SaaS products.
Track record of building fast-growing SaaS products by leveraging PWA technologies
Track record of shipping highly intuitive products, strong attention to detail
Strong programming skills in Python and experience with a modern web framework (e.g., FastAPI or Flask).
Hands-on experience with relational databases (e.g., Postgres)
Solid understanding of API design, authentication/authorization, background job patterns, and robust error handling.
Experience building for Cloud Infrastructure such as Azure, AWS, or GCP.
Comfort operating services in production using logs, metrics, dashboards, and alerts, including participation in an on-call rotation.
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-DM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Product Backend Engineer on Harvey’s product engineering team, you will design and operate the backend systems that turn cutting-edge AI capabilities into seamless, dependable product experiences. You’ll build secure, multi-tenant services, orchestrate interactions with LLMs and agentic tools, and help define the backend architecture that powers Harvey’s rapidly expanding product surface. Your work will have immediate business and customer impact as you ship the foundational systems behind our next generation of AI products.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Collaborate closely with Product to prioritize customer-focused work and deliver reliable features quickly in a fast-moving environment.\n\n - Design and own backend services and APIs that power Harvey’s web applications, workflows, and integrations.\n\n - Model and manage data in Postgres and related data stores to support low-latency, reliable user experiences.\n\n - Build secure, multi-tenant, permissions-aware systems with appropriate auditing for enterprise and government customers.\n\n - Implement backend features and workflows that use LLMs and agentic tools, orchestrating calls to our AI systems from robust, well-structured services.\n\n - Collaborate with frontend, product, and design partners to shape solutions, define clear API contracts, and ship features end-to-end.\n\n - Add meaningful logging, metrics, and tracing so services are observable, debuggable, and ready for on-call ownership.\n\n - Improve performance and scalability by profiling bottlenecks, tuning queries, and refining service boundaries as usage grows.\n\n - Participate in code reviews, technical design discussions, and an on-call rotation for the services you own.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 15+ years of backend engineering experience building and operating production web applications or SaaS products.\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Strong programming skills in Python and experience with a modern web framework (e.g., FastAPI or Flask).\n\n - Hands-on experience with relational databases (e.g., Postgres)\n\n - Solid understanding of API design, authentication/authorization, background job patterns, and robust error handling.\n\n - Experience building for Cloud Infrastructure such as Azure, AWS, or GCP.\n\n - Comfort operating services in production using logs, metrics, dashboards, and alerts, including participation in an on-call rotation.\n\n\n\n\n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8b3d2aef-b604-4c24-9c09-823a3cad984e","title":"Partner Program Lead","department":"Business Development","team":"Business Development","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-24T18:17:36.782+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8b3d2aef-b604-4c24-9c09-823a3cad984e","applyUrl":"https://jobs.ashbyhq.com/harvey/8b3d2aef-b604-4c24-9c09-823a3cad984e/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Partner Programs Lead builds and scales the infrastructure that powers Harvey's partner ecosystem across technology, consulting, and channel relationships. They sit on the Partnerships Business Development team, translating Harvey's go-to-market priorities into clear, structured programs that partners can execute against. This role ensures Harvey's partner motion is repeatable, measurable, and tightly aligned with customer outcomes as the ecosystem grows. They act as the connective tissue between Partnerships, Sales, Marketing, Product, and Customer Success to keep partners enabled and accountable. It is an opportunity to define the systems, programs, and incentives underpinning a category-defining AI partner ecosystem from the ground up.
What You'll Do
Design, launch, and continually refine Harvey's global partner program structure (tiers, benefits, requirements, and incentives) to drive ecosystem health and revenue impact.
Own the partner portal and core partner systems experience, ensuring that content, tools, and workflows make it easy for partners to onboard, get enabled, and co-sell with Harvey.
Build and run partner enablement and certification programs, including curricula, certification paths, and evaluation mechanisms that align to product updates and GTM priorities.
Define and maintain the core partner KPI framework (e.g., sourced/influenced pipeline, activation, certification, NPS), and use data to recommend and drive program changes.
Serve as the operational and escalation point for partner issues — coordinating with Sales, CS, Support, Product, and Legal to resolve problems quickly while protecting Harvey's brand.
Partner with Marketing, Sales, and Business Development to design and execute scalable motions (launch plays, campaigns, co-marketing) that increase partner productivity and satisfaction.
What You Have
7+ years of experience in partner programs, ecosystem operations, or channel programs within high-growth SaaS, AI, ML, or platform businesses.
Proven track record designing and operating global partner or channel programs, including program structure, benefits/requirements, and partner lifecycle management.
Strong program management and organizational skills — able to translate strategy into clear roadmaps, timelines, and cross-functional execution.
Analytical strength with experience defining, instrumenting, and acting on partner metrics; comfortable making decisions with imperfect data.
Executive presence and communication skills, with the ability to engage credibly with senior partner leadership and internal executives in written, verbal, and presentation formats.
Calm, customer- and partner-obsessed mindset; able to navigate escalations and ambiguity while maintaining strong relationships and a focus on outcomes.
$180,000 - $270,000
#LI-TA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\nThe Partner Programs Lead builds and scales the infrastructure that powers Harvey's partner ecosystem across technology, consulting, and channel relationships. They sit on the Partnerships Business Development team, translating Harvey's go-to-market priorities into clear, structured programs that partners can execute against. This role ensures Harvey's partner motion is repeatable, measurable, and tightly aligned with customer outcomes as the ecosystem grows. They act as the connective tissue between Partnerships, Sales, Marketing, Product, and Customer Success to keep partners enabled and accountable. It is an opportunity to define the systems, programs, and incentives underpinning a category-defining AI partner ecosystem from the ground up.\n\nWhat You'll Do\n\n - Design, launch, and continually refine Harvey's global partner program structure (tiers, benefits, requirements, and incentives) to drive ecosystem health and revenue impact.\n\n - Own the partner portal and core partner systems experience, ensuring that content, tools, and workflows make it easy for partners to onboard, get enabled, and co-sell with Harvey.\n\n - Build and run partner enablement and certification programs, including curricula, certification paths, and evaluation mechanisms that align to product updates and GTM priorities.\n\n - Define and maintain the core partner KPI framework (e.g., sourced/influenced pipeline, activation, certification, NPS), and use data to recommend and drive program changes.\n\n - Serve as the operational and escalation point for partner issues — coordinating with Sales, CS, Support, Product, and Legal to resolve problems quickly while protecting Harvey's brand.\n\n - Partner with Marketing, Sales, and Business Development to design and execute scalable motions (launch plays, campaigns, co-marketing) that increase partner productivity and satisfaction.\n\nWhat You Have\n\n - 7+ years of experience in partner programs, ecosystem operations, or channel programs within high-growth SaaS, AI, ML, or platform businesses.\n\n - Proven track record designing and operating global partner or channel programs, including program structure, benefits/requirements, and partner lifecycle management.\n\n - Strong program management and organizational skills — able to translate strategy into clear roadmaps, timelines, and cross-functional execution.\n\n - Analytical strength with experience defining, instrumenting, and acting on partner metrics; comfortable making decisions with imperfect data.\n\n - Executive presence and communication skills, with the ability to engage credibly with senior partner leadership and internal executives in written, verbal, and presentation formats.\n\n - Calm, customer- and partner-obsessed mindset; able to navigate escalations and ambiguity while maintaining strong relationships and a focus on outcomes.\n\n\nCOMPENSATION\n\n$180,000 - $270,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-TA1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8c07cb74-765a-46ea-a0f1-795f45597d79","title":"Staff Software Engineer, OfficeJS","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-25T23:39:43.797+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8c07cb74-765a-46ea-a0f1-795f45597d79","applyUrl":"https://jobs.ashbyhq.com/harvey/8c07cb74-765a-46ea-a0f1-795f45597d79/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Legal professionals spend most of their day in Microsoft Word: drafting, reviewing, and refining complex documents that shape meaningful outcomes. Harvey in Word brings AI-powered capabilities directly into Word, enabling lawyers to draft faster, run playbook reviews, and perform agentic editing, all without leaving their workflow. It's one of our most strategic product lines and a key part of how we meet lawyers where they already work.
As a Staff Software Engineer on the Embedded Experiences team, you will own and lead the development of Harvey in Word, our Microsoft Office Add-in built on OfficeJS, alongside our other Microsoft Office integrations. You'll architect and ship features that integrate seamlessly with Word, handling the unique challenges of building performant, polished experiences within the Office Add-in environment.
We're looking for someone with deep expertise in OfficeJS and Office Add-in development, ideally from building a similar product at scale. You'll join a team of highly motivated, skilled engineers who hold everything they touch to the highest standards, from architecture to code to user experience. You may also contribute to our Outlook integration and help build the next generation of agentic AI interfaces across the Microsoft suite.
This role is based in New York, NY. We use a hybrid in-person work model and offer relocation assistance to new employees.
Own and lead the technical direction of Harvey in Word, our flagship Office Add-in product, alongside our other Microsoft Office integrations.
Build the AI-native editing experience: agentic document rewrites, real-time redlining, and playbook automation that transforms how lawyers work
Design and build sophisticated integrations with Microsoft Word using the OfficeJS API, including document manipulation, playbook reviews, and AI-assisted drafting
Architect scalable, maintainable solutions that handle the constraints and quirks of the Office Add-in environment across platforms (Windows, Mac, Web)
Build polished, high-performance interfaces with crisp interactions and resilient error handling
Collaborate with product, design, and backend teams to shape APIs and UX for AI-powered features like streaming results and tool-calling workflows
Navigate Office Add-in requirement sets, versioning, and cross-platform compatibility to ensure broad, reliable support
Contribute to Harvey in Outlook and shape the next generation of agentic AI interfaces across the Microsoft suite
Mentor engineers, drive technical decisions, and raise the bar on quality and developer experience
5+ years of software engineering experience, with significant depth in Office Add-in development using OfficeJS
Experience building and shipping a production Office Add-in product, ideally one used at enterprise scale
Strong proficiency in JavaScript/TypeScript, HTML, and CSS
Deep understanding of Office Add-in architecture, requirement sets, manifest configuration, and cross-platform considerations
Experience with React or similar modern frontend frameworks
Track record of shipping highly intuitive products with strong attention to detail
Familiarity with Microsoft Office Add-in guidelines and AppSource submission process is a plus
Experience with Outlook Add-ins or other Microsoft 365 integrations (SharePoint, Teams)
Background in legal tech or enterprise SaaS
Experience building products that integrate with AI/LLM capabilities
$231,000 - $340,000
#LI-PF1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\n\n\nROLE OVERVIEW\n\nLegal professionals spend most of their day in Microsoft Word: drafting, reviewing, and refining complex documents that shape meaningful outcomes. Harvey in Word brings AI-powered capabilities directly into Word, enabling lawyers to draft faster, run playbook reviews, and perform agentic editing, all without leaving their workflow. It's one of our most strategic product lines and a key part of how we meet lawyers where they already work.\n\n\n\nAs a Staff Software Engineer on the Embedded Experiences team, you will own and lead the development of Harvey in Word, our Microsoft Office Add-in built on OfficeJS, alongside our other Microsoft Office integrations. You'll architect and ship features that integrate seamlessly with Word, handling the unique challenges of building performant, polished experiences within the Office Add-in environment.\n\n\n\nWe're looking for someone with deep expertise in OfficeJS and Office Add-in development, ideally from building a similar product at scale. You'll join a team of highly motivated, skilled engineers who hold everything they touch to the highest standards, from architecture to code to user experience. You may also contribute to our Outlook integration and help build the next generation of agentic AI interfaces across the Microsoft suite.\n\n\n\nThis role is based in New York, NY. We use a hybrid in-person work model and offer relocation assistance to new employees.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and lead the technical direction of Harvey in Word, our flagship Office Add-in product, alongside our other Microsoft Office integrations.\n\n - Build the AI-native editing experience: agentic document rewrites, real-time redlining, and playbook automation that transforms how lawyers work\n\n - Design and build sophisticated integrations with Microsoft Word using the OfficeJS API, including document manipulation, playbook reviews, and AI-assisted drafting\n\n - Architect scalable, maintainable solutions that handle the constraints and quirks of the Office Add-in environment across platforms (Windows, Mac, Web)\n\n - Build polished, high-performance interfaces with crisp interactions and resilient error handling\n\n - Collaborate with product, design, and backend teams to shape APIs and UX for AI-powered features like streaming results and tool-calling workflows\n\n - Navigate Office Add-in requirement sets, versioning, and cross-platform compatibility to ensure broad, reliable support\n\n - Contribute to Harvey in Outlook and shape the next generation of agentic AI interfaces across the Microsoft suite\n\n - Mentor engineers, drive technical decisions, and raise the bar on quality and developer experience\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of software engineering experience, with significant depth in Office Add-in development using OfficeJS\n\n - Experience building and shipping a production Office Add-in product, ideally one used at enterprise scale\n\n - Strong proficiency in JavaScript/TypeScript, HTML, and CSS\n\n - Deep understanding of Office Add-in architecture, requirement sets, manifest configuration, and cross-platform considerations\n\n - Experience with React or similar modern frontend frameworks\n\n - Track record of shipping highly intuitive products with strong attention to detail\n\n - Familiarity with Microsoft Office Add-in guidelines and AppSource submission process is a plus\n\n\nNICE TO HAVE\n\n - Experience with Outlook Add-ins or other Microsoft 365 integrations (SharePoint, Teams)\n\n - Background in legal tech or enterprise SaaS\n\n - Experience building products that integrate with AI/LLM capabilities\n\n\n\n\nCOMPENSATION RANGE\n\n$231,000 - $340,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-PF1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8d092528-2554-42e4-a68b-67307b48e6aa","title":"Staff Product Manager","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-10-08T01:47:23.109+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8d092528-2554-42e4-a68b-67307b48e6aa","applyUrl":"https://jobs.ashbyhq.com/harvey/8d092528-2554-42e4-a68b-67307b48e6aa/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
At Harvey, we’re transforming how legal and professional services operate – not incrementally, but end-to end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. As we scale, our Enterprise Product organization sits at the center of this mission — connecting the systems our customers use, and scaling into new customer segments & verticals.
We’re looking for a Product Manager with a strong technical foundation and the ability to own and solve complex product and commercial challenges end-to-end. This person will focus on building out integrations with strategic partners and vendors as well as enable search over data source using MCP’s and deep research. You will help architect systems to bring legal context into Harvey and also work with our Partnerships org and internal teams to prioritize which ones to build. This role is equal parts product intuition and technical execution. You’ll be trusted to make fast, high-quality decisions, ship impactful features, work on the cutting edge of applied AI and grow a team that embodies engineering excellence
We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.
This role is based in San Francisco, CA. We use an in-person work model (3 days a week) and offer relocation assistance to new employees.
Lead the end-to-end product lifecycle, from ideation and strategy to execution and launch
Collaborate closely with engineering and partnerships team to identify and execute on high-impact integrations
Work closely with engineers to build, platformize and scale integrations, working cross functionally with adjacent teams
Expand the breadth and depth of integrations into the Harvey platform
Collaborate cross-functionally with Product Engineering, Applied AI, Research, and Platform teams to deliver high-quality production systems that support reasoning, summarization, and legal research workflows.
5+ years of experience building enterprise products in a B2B/commercial environment
Experience working on Integrations and partnering with cross functional and Partnerships teams
Experience with or knowledge of AI and LLMs
Ability to partner with engineers on technical architecture, with enough depth to challenge assumptions, propose solutions, and influence design.
Ability to navigate extreme ambiguity to deliver outcomes
A product mindset for balancing user needs, domain complexity, and system constraints to propose high-leverage improvements.
$215,000 - $300,000 USD
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAt Harvey, we’re transforming how legal and professional services operate – not incrementally, but end-to end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. As we scale, our Enterprise Product organization sits at the center of this mission — connecting the systems our customers use, and scaling into new customer segments & verticals.\n\n\n\nWe’re looking for a Product Manager with a strong technical foundation and the ability to own and solve complex product and commercial challenges end-to-end. This person will focus on building out integrations with strategic partners and vendors as well as enable search over data source using MCP’s and deep research. You will help architect systems to bring legal context into Harvey and also work with our Partnerships org and internal teams to prioritize which ones to build. This role is equal parts product intuition and technical execution. You’ll be trusted to make fast, high-quality decisions, ship impactful features, work on the cutting edge of applied AI and grow a team that embodies engineering excellence\n\n\n\nWe move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.\n\n\n\nThis role is based in San Francisco, CA. We use an in-person work model (3 days a week) and offer relocation assistance to new employees.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead the end-to-end product lifecycle, from ideation and strategy to execution and launch\n\n - Collaborate closely with engineering and partnerships team to identify and execute on high-impact integrations\n\n - Work closely with engineers to build, platformize and scale integrations, working cross functionally with adjacent teams\n\n - Expand the breadth and depth of integrations into the Harvey platform\n\n - Collaborate cross-functionally with Product Engineering, Applied AI, Research, and Platform teams to deliver high-quality production systems that support reasoning, summarization, and legal research workflows.\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of experience building enterprise products in a B2B/commercial environment\n\n - Experience working on Integrations and partnering with cross functional and Partnerships teams\n\n - Experience with or knowledge of AI and LLMs\n\n - Ability to partner with engineers on technical architecture, with enough depth to challenge assumptions, propose solutions, and influence design.\n\n - Ability to navigate extreme ambiguity to deliver outcomes\n\n - A product mindset for balancing user needs, domain complexity, and system constraints to propose high-leverage improvements.\n\n\n\n\nCOMPENSATION RANGE\n\n$215,000 - $300,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8da5efb4-4659-4ff7-aca9-b9a88c040ba3","title":"Mid-Market Customer Success Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-15T22:09:03.348+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8da5efb4-4659-4ff7-aca9-b9a88c040ba3","applyUrl":"https://jobs.ashbyhq.com/harvey/8da5efb4-4659-4ff7-aca9-b9a88c040ba3/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.
Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.
Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.
Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.
Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.
Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.
Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.
Experience with Salesforce and Catalyst, are preferred, but not required.
A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.
$125,000 - $145,000 OTE
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.\n\n\n\n\nWHAT YOU'LL DO\n\n - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.\n\n - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.\n\n - Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.\n\n - Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.\n\n - Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.\n\n - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.\n\n - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.\n\n - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.\n\n\n\n\nWHAT YOU HAVE\n\n - Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.\n\n - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.\n\n - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.\n\n - Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.\n\n - Experience with Salesforce and Catalyst, are preferred, but not required.\n\n\n\n\nWHAT WE OFFER\n\n - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.\n\n - An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.\n\n - A collaborative work environment that promotes growth, learning, and development.\n\n\n\n\nCOMPENSATION RANGE\n\n$125,000 - $145,000 OTE\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JL1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8e420b36-6711-49dd-8a64-f246270af7d3","title":"Senior Engineering Manager, Production Engineering","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-13T23:51:16.213+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8e420b36-6711-49dd-8a64-f246270af7d3","applyUrl":"https://jobs.ashbyhq.com/harvey/8e420b36-6711-49dd-8a64-f246270af7d3/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is building the AI platform trusted by the world's leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.
We're looking for a Senior Engineering Manager to lead our Infrastructure Foundation & Production Quality Engineering organization. This team is responsible for building and operating Harvey's core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations that enable engineering teams to move quickly with confidence.
In this role, you'll own the reliability, scalability, security, and efficiency of Harvey's infrastructure platform. You'll lead a team of high-performing engineers responsible for compute fleet management, capacity planning, infrastructure automation, and production operations. You'll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey's rapid growth.
You'll report to the Head of Infrastructure and play a key leadership role in shaping the future of Harvey's infrastructure platform.
At Harvey, we value Decisiveness, Simplicity, and the belief that Job's Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.
Lead, mentor, and grow a team of high-performing infrastructure engineers responsible for Harvey's production infrastructure foundation.
Foster a culture of operational excellence, engineering quality, customer ownership, and continuous improvement.
Partner with Engineering, Security, Product, and AI Infrastructure leaders to define long-term infrastructure strategy and execution priorities.
Drive technical direction for compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
Lead cross-functional initiatives to improve reliability, scalability, security, operational efficiency, and infrastructure cost optimization.
Own and operate Harvey's global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
Manage compute resources to maximize utilization, performance, and service availability while supporting rapidly growing AI workloads.
Lead capacity planning, demand forecasting, and fleet lifecycle management to ensure infrastructure scales efficiently with business growth.
Operate and continuously improve Harvey's Kubernetes platform, including cluster provisioning, upgrades, monitoring, reliability, performance, and operational automation.
Own Harvey's Temporal-based workflow orchestration platform, ensuring reliable, scalable, and observable execution of distributed application workflows.
Drive infrastructure cost optimization through capacity management, resource rightsizing, workload efficiency improvements, and utilization monitoring.
Build and maintain secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
Establish comprehensive observability, monitoring, alerting, incident response, and operational readiness practices across the infrastructure platform.
7+ years of software or infrastructure engineering experience, including 5+ years leading engineering teams.
Deep expertise operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
Experience building and operating large-scale distributed systems with strong reliability, scalability, and performance characteristics.
Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
Experience designing and operating observability platforms, including monitoring, logging, alerting, and incident response processes.
Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
Demonstrated success leading complex cross-functional technical initiatives and influencing engineering strategy across organizations.
Excellent communication skills with the ability to communicate technical concepts clearly to both engineering and executive audiences.
A systems-thinking mindset and passion for building simple, reliable, and scalable infrastructure platforms.
Nice to Have
Experience operating workflow orchestration platforms such as Temporal.
Experience supporting AI/ML or LLM infrastructure at scale.
Experience managing GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
Experience with multi-cloud infrastructure or hybrid cloud environments.
$272,000 - $355,000
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is building the AI platform trusted by the world's leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.\n\nWe're looking for a Senior Engineering Manager to lead our Infrastructure Foundation & Production Quality Engineering organization. This team is responsible for building and operating Harvey's core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations that enable engineering teams to move quickly with confidence.\n\nIn this role, you'll own the reliability, scalability, security, and efficiency of Harvey's infrastructure platform. You'll lead a team of high-performing engineers responsible for compute fleet management, capacity planning, infrastructure automation, and production operations. You'll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey's rapid growth.\n\nYou'll report to the Head of Infrastructure and play a key leadership role in shaping the future of Harvey's infrastructure platform.\n\nAt Harvey, we value Decisiveness, Simplicity, and the belief that Job's Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.\n\n\n\n\nWHAT YOU'LL DO\n\n\nLEADERSHIP & STRATEGY\n\n - Lead, mentor, and grow a team of high-performing infrastructure engineers responsible for Harvey's production infrastructure foundation.\n\n - Foster a culture of operational excellence, engineering quality, customer ownership, and continuous improvement.\n\n - Partner with Engineering, Security, Product, and AI Infrastructure leaders to define long-term infrastructure strategy and execution priorities.\n\n - Drive technical direction for compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.\n\n - Lead cross-functional initiatives to improve reliability, scalability, security, operational efficiency, and infrastructure cost optimization.\n\n\nINFRASTRUCTURE FOUNDATION & PRODUCTION OPERATIONS\n\n - Own and operate Harvey's global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.\n\n - Manage compute resources to maximize utilization, performance, and service availability while supporting rapidly growing AI workloads.\n\n - Lead capacity planning, demand forecasting, and fleet lifecycle management to ensure infrastructure scales efficiently with business growth.\n\n - Operate and continuously improve Harvey's Kubernetes platform, including cluster provisioning, upgrades, monitoring, reliability, performance, and operational automation.\n\n - Own Harvey's Temporal-based workflow orchestration platform, ensuring reliable, scalable, and observable execution of distributed application workflows.\n\n - Drive infrastructure cost optimization through capacity management, resource rightsizing, workload efficiency improvements, and utilization monitoring.\n\n - Build and maintain secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.\n\n - Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.\n\n - Establish comprehensive observability, monitoring, alerting, incident response, and operational readiness practices across the infrastructure platform.\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of software or infrastructure engineering experience, including 5+ years leading engineering teams.\n\n - Deep expertise operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.\n\n - Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.\n\n - Experience building and operating large-scale distributed systems with strong reliability, scalability, and performance characteristics.\n\n - Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.\n\n - Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.\n\n - Experience designing and operating observability platforms, including monitoring, logging, alerting, and incident response processes.\n\n - Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.\n\n - Demonstrated success leading complex cross-functional technical initiatives and influencing engineering strategy across organizations.\n\n - Excellent communication skills with the ability to communicate technical concepts clearly to both engineering and executive audiences.\n\n - A systems-thinking mindset and passion for building simple, reliable, and scalable infrastructure platforms.\n\nNice to Have\n\n - Experience operating workflow orchestration platforms such as Temporal.\n\n - Experience supporting AI/ML or LLM infrastructure at scale.\n\n - Experience managing GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.\n\n - Experience with multi-cloud infrastructure or hybrid cloud environments.\n \n \n\n\nCOMPENSATION\n\n$272,000 - $355,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8e513820-55f8-4cbd-8bdd-28a67992469c","title":"Staff Software Engineer, Full Stack - NYC","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-15T03:43:31.768+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8e513820-55f8-4cbd-8bdd-28a67992469c","applyUrl":"https://jobs.ashbyhq.com/harvey/8e513820-55f8-4cbd-8bdd-28a67992469c/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
Retrieval over peta-byte scale documents
Organizational-level interfaces to collaborate with AI
Managing dedicated GPU capacity across 5+ regions
1000-step planning agents that help take companies public
Government-level security for the world's most sensitive matters
Evaluating LLMs across a 10k+ leaf taxonomy of tasks
Internet-scale data collection from over 50+ jurisdictions
6+ YoE (post-BS/MS) in a product focused full-stack software engineering role.
Track record of building fast-growing SaaS products by leveraging PWA technologies.
Track record of shipping highly intuitive products, strong attention to detail.
Experience building backend platforms that can support multiple product lines.
Strong programming skills and general Computer Science knowledge.
Grit - experience working at early-stage startups is a plus.
$238,000 -$290,000 USD
#LI-SB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Retrieval over peta-byte scale documents\n\n - Organizational-level interfaces to collaborate with AI\n\n - Managing dedicated GPU capacity across 5+ regions\n\n - 1000-step planning agents that help take companies public\n\n - Government-level security for the world's most sensitive matters\n\n - Evaluating LLMs across a 10k+ leaf taxonomy of tasks\n\n - Internet-scale data collection from over 50+ jurisdictions\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6+ YoE (post-BS/MS) in a product focused full-stack software engineering role.\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies.\n\n - Track record of shipping highly intuitive products, strong attention to detail.\n\n - Experience building backend platforms that can support multiple product lines.\n\n - Strong programming skills and general Computer Science knowledge.\n\n - Grit - experience working at early-stage startups is a plus.\n\n\n\n\nCOMPENSATION RANGE\n\n$238,000 -$290,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n\n\n#LI-SB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"8e56d3ef-5133-40e9-9f8e-b9c5d6563455","title":"Head of AMER Legal Engineering (In-House)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-29T16:20:08.532+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/8e56d3ef-5133-40e9-9f8e-b9c5d6563455","applyUrl":"https://jobs.ashbyhq.com/harvey/8e56d3ef-5133-40e9-9f8e-b9c5d6563455/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Reporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering In-House focused teams Legal Engineering in the Americas.
You will directly manage Legal Engineering Managers and oversee the teams focused on supporting Harvey's pre-sales in-house customer engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.
Success in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.
Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's in-house customers.
Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.
Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.
Act as a trusted advisor to legal department leaders and an influential partner to senior stakeholders across Harvey.
Drive organizational performance through effective planning, resource management, talent development, and operational excellence.
Help define the future of Legal Engineering and how Harvey partners with the world's leading corporate legal departments.
Qualified lawyer with 9+ years of post-qualification experience (PQE).
Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
Experience leading managers and manager-led organizations, not solely individual contributors.
Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.
Experience owning organizational systems, processes, and operating models.
Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.
Strong track record of managing upward and influencing senior leaders.
Experience representing an organization externally and building trusted relationships with executive-level stakeholders.
Deep understanding of enterprise legal teams, including corporate, litigation, investigations, regulatory, compliance, and legal operations functions, as well as the evolving legal technology landscape.
Exceptional communication, leadership, and organizational skills.
Experience leading teams outside of a traditional law department hierarchy.
Experience in legal technology, professional services, consulting, legal innovation, legal operations, or other customer-facing organizations.
Experience operating in a high-growth technology company.
Experience leading globally distributed teams.
Demonstrated ability to create structure and drive execution in rapidly evolving environments.
Experience working across multiple legal practice areas, including corporate, litigation, investigations, regulatory, compliance, and legal operations.
$400,000 - $450,000 USD OTE 75/25
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nReporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering In-House focused teams Legal Engineering in the Americas.\n\nYou will directly manage Legal Engineering Managers and oversee the teams focused on supporting Harvey's pre-sales in-house customer engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.\n\nSuccess in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's in-house customers.\n\n - Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.\n\n - Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.\n\n - Act as a trusted advisor to legal department leaders and an influential partner to senior stakeholders across Harvey.\n\n - Drive organizational performance through effective planning, resource management, talent development, and operational excellence.\n\n - Help define the future of Legal Engineering and how Harvey partners with the world's leading corporate legal departments.\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 9+ years of post-qualification experience (PQE).\n\n - Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.\n\n - Experience leading managers and manager-led organizations, not solely individual contributors.\n\n - Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.\n\n - Experience owning organizational systems, processes, and operating models.\n\n - Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.\n\n - Strong track record of managing upward and influencing senior leaders.\n\n - Experience representing an organization externally and building trusted relationships with executive-level stakeholders.\n\n - Deep understanding of enterprise legal teams, including corporate, litigation, investigations, regulatory, compliance, and legal operations functions, as well as the evolving legal technology landscape.\n\n - Exceptional communication, leadership, and organizational skills.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience leading teams outside of a traditional law department hierarchy.\n\n - Experience in legal technology, professional services, consulting, legal innovation, legal operations, or other customer-facing organizations.\n\n - Experience operating in a high-growth technology company.\n\n - Experience leading globally distributed teams.\n\n - Demonstrated ability to create structure and drive execution in rapidly evolving environments.\n\n - Experience working across multiple legal practice areas, including corporate, litigation, investigations, regulatory, compliance, and legal operations.\n\n\n\n\nCOMPENSATION\n\n$400,000 - $450,000 USD OTE 75/25\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"913be7c3-a8a2-4f27-b7ff-7e7342beb1a1","title":"Senior Technical User Operations Specialist, EMEA","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Dublin","secondaryLocations":[],"publishedAt":"2026-07-07T09:16:29.031+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/913be7c3-a8a2-4f27-b7ff-7e7342beb1a1","applyUrl":"https://jobs.ashbyhq.com/harvey/913be7c3-a8a2-4f27-b7ff-7e7342beb1a1/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Senior Technical Support Specialist is a highly experienced individual contributor role designed for support operators who thrive in complexity and ambiguity. This role serves as the team’s primary escalation point for the most complex, technical, or nuanced customer issues, while remaining deeply hands-on in the support queue.
As a Senior Technical Support Specialist, you will handle high volumes of sophisticated support cases, lead customer calls, manage bugs end-to-end, and act as a trusted partner to Product and Engineering. You’ll play a critical role in raising the technical bar of the team by mentoring peers, surfacing patterns from escalations, and helping translate hard-earned learnings into scalable improvements.
This role is ideal for someone who loves solving hard problems, operates calmly under pressure, and wants to maximize impact without moving into formal people management.
Own a full, high-volume support queue while consistently handling the most complex, high-impact, or ambiguous customer issues.
Serve as the senior escalation point for technical investigations, edge cases, and customer-impacting incidents.
Lead live customer calls to troubleshoot issues in real time, set expectations, and drive resolution in high-stakes scenarios.
Apply expert-level troubleshooting across product workflows, integrations, APIs, and system behavior.
Exercise strong judgment in deciding when to resolve independently vs. when to escalate or involve cross-functional partners.
Partner closely with Engineering and Product on bug investigations, reproductions, prioritization, and resolution.
Write clear, actionable bug reports with strong reproduction steps and customer impact context.
Track issues through resolution and communicate updates clearly to customers and internal stakeholders.
Act as a bridge between technical teams and customers with varying levels of technical aptitude.
Actively upskill peers by sharing troubleshooting frameworks, product insights, and best practices.
Serve as a go-to resource for Specialists navigating difficult or ambiguous cases.
Contribute to internal documentation, playbooks, and troubleshooting guides to scale knowledge across the team.
Model excellent customer communication, prioritization, and decision-making under pressure.
Identify themes, patterns, and systemic issues emerging from escalations and complex tickets.
Surface actionable insights to User Operations leadership to inform product, tooling, or process improvements.
Contribute to initiatives that improve support quality, reduce repeat issues, and increase operational efficiency.
4–6+ years of experience supporting complex, AI-powered or machine learning–driven products in a technical customer support environment.
Proven experience acting as a senior escalation point for complex, technical, or high-risk customer issues.
Strong technical troubleshooting skills, including comfort working with APIs, integrations, and technical system behavior.
Experience managing bugs and collaborating closely with Product and Engineering teams.
Ability to handle high ticket volume while maintaining exceptional quality, responsiveness, and customer empathy.
Confidence leading customer calls and communicating clearly with both highly technical and non-technical users.
Strong written communication skills, particularly when documenting investigations or summarizing complex issues.
Track record of mentoring peers and contributing to team-wide skill development without formal people management responsibility.
Comfort operating in fast-moving environments with evolving processes and incomplete information.
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Senior Technical Support Specialist is a highly experienced individual contributor role designed for support operators who thrive in complexity and ambiguity. This role serves as the team’s primary escalation point for the most complex, technical, or nuanced customer issues, while remaining deeply hands-on in the support queue.\n\nAs a Senior Technical Support Specialist, you will handle high volumes of sophisticated support cases, lead customer calls, manage bugs end-to-end, and act as a trusted partner to Product and Engineering. You’ll play a critical role in raising the technical bar of the team by mentoring peers, surfacing patterns from escalations, and helping translate hard-earned learnings into scalable improvements.\n\nThis role is ideal for someone who loves solving hard problems, operates calmly under pressure, and wants to maximize impact without moving into formal people management.\n\n\n\n\nWHAT YOU’LL DO\n\n\n\nADVANCED SUPPORT & ESCALATION OWNERSHIP\n\n - Own a full, high-volume support queue while consistently handling the most complex, high-impact, or ambiguous customer issues.\n\n - Serve as the senior escalation point for technical investigations, edge cases, and customer-impacting incidents.\n\n - Lead live customer calls to troubleshoot issues in real time, set expectations, and drive resolution in high-stakes scenarios.\n\n - Apply expert-level troubleshooting across product workflows, integrations, APIs, and system behavior.\n\n - Exercise strong judgment in deciding when to resolve independently vs. when to escalate or involve cross-functional partners.\n\n\nBUG MANAGEMENT & CROSS-FUNCTIONAL PARTNERSHIP\n\n - Partner closely with Engineering and Product on bug investigations, reproductions, prioritization, and resolution.\n\n - Write clear, actionable bug reports with strong reproduction steps and customer impact context.\n\n - Track issues through resolution and communicate updates clearly to customers and internal stakeholders.\n\n - Act as a bridge between technical teams and customers with varying levels of technical aptitude.\n\n\nTEAM ENABLEMENT & SKILL DEVELOPMENT\n\n - Actively upskill peers by sharing troubleshooting frameworks, product insights, and best practices.\n\n - Serve as a go-to resource for Specialists navigating difficult or ambiguous cases.\n\n - Contribute to internal documentation, playbooks, and troubleshooting guides to scale knowledge across the team.\n\n - Model excellent customer communication, prioritization, and decision-making under pressure.\n\n\nPATTERN RECOGNITION & CONTINUOUS IMPROVEMENT\n\n - Identify themes, patterns, and systemic issues emerging from escalations and complex tickets.\n\n - Surface actionable insights to User Operations leadership to inform product, tooling, or process improvements.\n\n - Contribute to initiatives that improve support quality, reduce repeat issues, and increase operational efficiency.\n \n\n\nWHAT YOU HAVE\n\n - 4–6+ years of experience supporting complex, AI-powered or machine learning–driven products in a technical customer support environment.\n\n - Proven experience acting as a senior escalation point for complex, technical, or high-risk customer issues.\n\n - Strong technical troubleshooting skills, including comfort working with APIs, integrations, and technical system behavior.\n\n - Experience managing bugs and collaborating closely with Product and Engineering teams.\n\n - Ability to handle high ticket volume while maintaining exceptional quality, responsiveness, and customer empathy.\n\n - Confidence leading customer calls and communicating clearly with both highly technical and non-technical users.\n\n - Strong written communication skills, particularly when documenting investigations or summarizing complex issues.\n\n - Track record of mentoring peers and contributing to team-wide skill development without formal people management responsibility.\n\n - Comfort operating in fast-moving environments with evolving processes and incomplete information.\n\n\n\n#LI-LM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9382f297-c572-4744-a0fd-989861e1bc27","title":"Legal Engineer","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Paris","secondaryLocations":[],"publishedAt":"2026-06-29T10:56:28.935+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"France"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9382f297-c572-4744-a0fd-989861e1bc27","applyUrl":"https://jobs.ashbyhq.com/harvey/9382f297-c572-4744-a0fd-989861e1bc27/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to how Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
Engage with English- and French-speaking lawyers at existing and prospective customers to understand their workflow challenges, strategic objectives, and broader firm context — then demonstrate how Harvey’s AI solutions can address them.
Establish yourself as a credible expert in solving customers’ specific legal problems (e.g. researching public and private databases for certain types of information, drafting and analyzing contractual provisions and whole documents, analyzing briefs and filings, corporate governance, conducting due diligence).
Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types.
Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
Tailor the introduction of new solutions to specific customer needs.
Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs.
Conduct research and analysis on customers and competitors.
JD or equivalent legal qualification.
Fluent in French and English.
At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AI’s potential to transform the legal industry.
Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
Location: Paris
Work eligibility: Must have valid French work rights; Harvey does not currently offer visa sponsorship for this role
Be part of building something special as a founding member of our France team
Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.\n\nSimilar to how Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.\n\nLegal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.\n\n\n\n\nWHAT YOU’LL DO\n\n - Engage with English- and French-speaking lawyers at existing and prospective customers to understand their workflow challenges, strategic objectives, and broader firm context — then demonstrate how Harvey’s AI solutions can address them.\n\n - Establish yourself as a credible expert in solving customers’ specific legal problems (e.g. researching public and private databases for certain types of information, drafting and analyzing contractual provisions and whole documents, analyzing briefs and filings, corporate governance, conducting due diligence).\n\n - Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.\n\n - Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types.\n\n - Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.\n\n - Tailor the introduction of new solutions to specific customer needs.\n\n - Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs.\n\n - Conduct research and analysis on customers and competitors.\n \n \n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - Fluent in French and English.\n\n - At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.\n\n - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.\n\n - Strong understanding of legal processes and challenges faced by legal professionals.\n\n - Curiosity about AI’s potential to transform the legal industry.\n\n - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.\n\n\n\n\nADDITIONAL INFORMATION\n\n - Location: Paris\n\n - Work eligibility: Must have valid French work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our France team\n\n - Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9395df88-284f-4c6d-8786-f4e27536bbdf","title":"GTM Strategy and Operations - EMEA","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-06-26T00:04:22.752+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9395df88-284f-4c6d-8786-f4e27536bbdf","applyUrl":"https://jobs.ashbyhq.com/harvey/9395df88-284f-4c6d-8786-f4e27536bbdf/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re hiring for the GTM Strategy & Operations team within Revenue Operations. This team serves as a core strategic and operational business partner to the GTM organizations, playing a critical role in driving GTM growth. In this role, you’ll act as a strategic force multiplier and a trusted advisor to GTM leadership.
Partner with business leaders to define and drive strategic initiatives, developing and iterating on new approaches in ambiguous or undefined areas. For example, this role will provide business partner support for the EMEA sales organization and help establish the operational and strategic foundations for the team.
Partner closely with GTM leaders to shape GTM strategy, refine existing processes, and optimize execution across the organization
Drive Rhythm of the Business rigor and scalability by implementing operational processes and cadences that enable structured growth
Independently define and lead high priority GTM initiatives that address complex, high-impact problems
Identify and remove operational bottlenecks across the customer journey by optimizing the deployment of specialized GTM expertise and resources
8+ years of experience in Revenue Operations, GTM Strategy & Operations, Consulting, or Professional Services. Ideal candidates will have a combination of operational experience in GTM Strategy & Operations experience in a high-tech growth environment, and experience in investment banking, private equity, venture capital, strategy / management consulting, or other highly analytical roles
Demonstrated ability to be an effective business partner – you know how to build trusted relationships, navigate different working styles, and influence without direct authority
Experience operating autonomously as a senior IC, owning projects end to end without people management
Strong cross-functional collaboration skills; you're energized by working across teams and can bring people together around shared goals
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\n\n\nROLE OVERVIEW\n\nWe’re hiring for the GTM Strategy & Operations team within Revenue Operations. This team serves as a core strategic and operational business partner to the GTM organizations, playing a critical role in driving GTM growth. In this role, you’ll act as a strategic force multiplier and a trusted advisor to GTM leadership.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with business leaders to define and drive strategic initiatives, developing and iterating on new approaches in ambiguous or undefined areas. For example, this role will provide business partner support for the EMEA sales organization and help establish the operational and strategic foundations for the team.\n\n - Partner closely with GTM leaders to shape GTM strategy, refine existing processes, and optimize execution across the organization\n\n - Drive Rhythm of the Business rigor and scalability by implementing operational processes and cadences that enable structured growth\n\n - Independently define and lead high priority GTM initiatives that address complex, high-impact problems\n\n - Identify and remove operational bottlenecks across the customer journey by optimizing the deployment of specialized GTM expertise and resources\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience in Revenue Operations, GTM Strategy & Operations, Consulting, or Professional Services. Ideal candidates will have a combination of operational experience in GTM Strategy & Operations experience in a high-tech growth environment, and experience in investment banking, private equity, venture capital, strategy / management consulting, or other highly analytical roles\n\n - Demonstrated ability to be an effective business partner – you know how to build trusted relationships, navigate different working styles, and influence without direct authority\n\n - Experience operating autonomously as a senior IC, owning projects end to end without people management\n\n - Strong cross-functional collaboration skills; you're energized by working across teams and can bring people together around shared goals\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-JM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9438e64f-ac60-43e9-84c6-aa0677df764f","title":"Senior Analyst, Recruiting Operations","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-17T00:51:10.099+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9438e64f-ac60-43e9-84c6-aa0677df764f","applyUrl":"https://jobs.ashbyhq.com/harvey/9438e64f-ac60-43e9-84c6-aa0677df764f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Senior Analyst, Recruiting Operations joins Harvey's Talent team to drive the systems, data infrastructure, and process architecture that power the company's hiring engine. The team's mission is to build scalable recruiting operations that match the velocity and rigor of a high-growth AI company. This role owns the analytical backbone of recruiting—translating hiring demand into capacity models, designing ATS workflows, and delivering reporting that shapes leadership decisions. They partner directly with recruiters, finance, and people leadership to ensure systems and data serve both day-to-day execution and long-term planning. It is a rare opportunity to build recruiting infrastructure from the ground up at one of the fastest-scaling companies in AI.
Own and optimize the ATS (Ashby), including workflow configuration, automation, data integrity, and reporting architecture.
Build and maintain recruiter capacity models that translate hiring plans into staffing recommendations and resource allocation.
Design and deliver dashboards and analytics that inform recruiting strategy for leadership and cross-functional stakeholders.
Identify and implement process improvements, automation, and tooling enhancements that increase recruiting efficiency and candidate experience.
Partner with Finance, People, and IT to ensure data consistency and systems interoperability across the talent technology stack.
4+ years of experience in recruiting operations, people analytics, or a systems-heavy operational role with demonstrated ATS ownership.
Strong analytical skill set with hands-on experience building dashboards, reports, and capacity models (SQL, Excel, BI tools).
Experience designing scalable workflows and process automation in a high-growth, fast-changing environment.
Ability to translate ambiguous business problems into structured solutions and communicate findings to technical and non-technical audiences.
Strong cross-functional collaboration skills with the ability to influence stakeholders and drive adoption of systems changes.
$130,000 - $180,000 USD
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Senior Analyst, Recruiting Operations joins Harvey's Talent team to drive the systems, data infrastructure, and process architecture that power the company's hiring engine. The team's mission is to build scalable recruiting operations that match the velocity and rigor of a high-growth AI company. This role owns the analytical backbone of recruiting—translating hiring demand into capacity models, designing ATS workflows, and delivering reporting that shapes leadership decisions. They partner directly with recruiters, finance, and people leadership to ensure systems and data serve both day-to-day execution and long-term planning. It is a rare opportunity to build recruiting infrastructure from the ground up at one of the fastest-scaling companies in AI.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and optimize the ATS (Ashby), including workflow configuration, automation, data integrity, and reporting architecture.\n\n - Build and maintain recruiter capacity models that translate hiring plans into staffing recommendations and resource allocation.\n\n - Design and deliver dashboards and analytics that inform recruiting strategy for leadership and cross-functional stakeholders.\n\n - Identify and implement process improvements, automation, and tooling enhancements that increase recruiting efficiency and candidate experience.\n\n - Partner with Finance, People, and IT to ensure data consistency and systems interoperability across the talent technology stack.\n\n\n\n\nWHAT YOU HAVE\n\n - 4+ years of experience in recruiting operations, people analytics, or a systems-heavy operational role with demonstrated ATS ownership.\n\n - Strong analytical skill set with hands-on experience building dashboards, reports, and capacity models (SQL, Excel, BI tools).\n\n - Experience designing scalable workflows and process automation in a high-growth, fast-changing environment.\n\n - Ability to translate ambiguous business problems into structured solutions and communicate findings to technical and non-technical audiences.\n\n - Strong cross-functional collaboration skills with the ability to influence stakeholders and drive adoption of systems changes.\n\n\n\n\nCOMPENSATION\n\n$130,000 - $180,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"95ab3311-6caa-4d0d-af37-f460888704f5","title":"Head of AMER Legal Engineering (Law Firms)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-29T16:20:43.450+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/95ab3311-6caa-4d0d-af37-f460888704f5","applyUrl":"https://jobs.ashbyhq.com/harvey/95ab3311-6caa-4d0d-af37-f460888704f5/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Reporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering Law Firm focused teams in the Americas.
You will directly manage Legal Engineering Managers and oversee the teams focused on supporting our pre-sales law firm engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.
Success in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.
Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's law firm customers.
Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.
Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.
Act as a trusted advisor to law firm leaders and an influential partner to senior stakeholders across Harvey.
Drive organizational performance through effective planning, resource management, talent development, and operational excellence.
Help define the future of Legal Engineering and how Harvey partners with the world's leading law firms.
Qualified lawyer with 9+ years of post-qualification experience (PQE).
Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
Experience leading managers and manager-led organizations, not solely individual contributors.
Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.
Experience owning organizational systems, processes, and operating models.
Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.
Strong track record of managing upward and influencing senior leaders.
Experience representing an organization externally and building trusted relationships with executive-level stakeholders.
Deep understanding of law firm operations, legal workflows, and the legal technology landscape.
Exceptional communication, leadership, and organizational skills.
Experience leading teams outside of a traditional law firm hierarchy.
Experience in legal technology, professional services, consulting, legal innovation, or other customer-facing organizations.
Experience operating in a high-growth technology company.
Experience leading globally distributed teams.
Demonstrated ability to create structure and drive execution in rapidly evolving environments.
$400,000 - $450,000 USD OTE 75/25
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nReporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering Law Firm focused teams in the Americas.\n\nYou will directly manage Legal Engineering Managers and oversee the teams focused on supporting our pre-sales law firm engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.\n\nSuccess in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's law firm customers.\n\n - Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.\n\n - Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.\n\n - Act as a trusted advisor to law firm leaders and an influential partner to senior stakeholders across Harvey.\n\n - Drive organizational performance through effective planning, resource management, talent development, and operational excellence.\n\n - Help define the future of Legal Engineering and how Harvey partners with the world's leading law firms.\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 9+ years of post-qualification experience (PQE).\n\n - Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.\n\n - Experience leading managers and manager-led organizations, not solely individual contributors.\n\n - Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.\n\n - Experience owning organizational systems, processes, and operating models.\n\n - Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.\n\n - Strong track record of managing upward and influencing senior leaders.\n\n - Experience representing an organization externally and building trusted relationships with executive-level stakeholders.\n\n - Deep understanding of law firm operations, legal workflows, and the legal technology landscape.\n\n - Exceptional communication, leadership, and organizational skills.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience leading teams outside of a traditional law firm hierarchy.\n\n - Experience in legal technology, professional services, consulting, legal innovation, or other customer-facing organizations.\n\n - Experience operating in a high-growth technology company.\n\n - Experience leading globally distributed teams.\n\n - Demonstrated ability to create structure and drive execution in rapidly evolving environments.\n\n\n\n\nCOMPENSATION\n\n$400,000 - $450,000 USD OTE 75/25\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"95d7c087-8283-4e17-937d-2ee363ec95ef","title":"Associate Commercial Counsel, Munich ","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-07-09T09:23:50.257+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/95d7c087-8283-4e17-937d-2ee363ec95ef","applyUrl":"https://jobs.ashbyhq.com/harvey/95d7c087-8283-4e17-937d-2ee363ec95ef/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for an Associate Commercial Counsel to join our legal team in Munich. Reporting to the Head of EMEA Legal in London, you will interface with our Go-To-Market team to help ensure the fast and efficient execution of our agreements with customers.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment that is serving some of the world’s most renowned law firms and professional service organizations. And this role will put you in the center of all of this.
More specifically, you will:
Draft, review, and negotiate Commercial AI SaaS contracts
Under the leadership of the Head of EMEA Legal, help to continue to develop the legal function in EMEA, laying down a strong substantive, organizational and relationship foundation for the legal presence in the region
Support the growth of the DACH region as our first in-house counsel in Munich
Work on other legal issues as they arise
We are a growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!
We use a hybrid work model of 3 days in the office per week.
German qualified lawyer with a minimum of 2+ years post qualification experience, either with the commercial or technology division of a leading private practice law firm and/or in-house with a technology company supporting SaaS or technology Go-To-Market or Business Development teams
Transactional background focused on commercial contracts, including with technology, and/or IP licensing commercial agreements
AI experience welcomed but not required
Ability to think creatively, function independently and work proactively in a fast-paced environment
Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude, and a love for solving hard problems with a small tight-knit team
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for an Associate Commercial Counsel to join our legal team in Munich. Reporting to the Head of EMEA Legal in London, you will interface with our Go-To-Market team to help ensure the fast and efficient execution of our agreements with customers.\n\n\n\n\nWHAT YOU’LL DO\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment that is serving some of the world’s most renowned law firms and professional service organizations. And this role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Draft, review, and negotiate Commercial AI SaaS contracts\n\n - Under the leadership of the Head of EMEA Legal, help to continue to develop the legal function in EMEA, laying down a strong substantive, organizational and relationship foundation for the legal presence in the region\n\n - Support the growth of the DACH region as our first in-house counsel in Munich\n\n - Work on other legal issues as they arise\n\nWe are a growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!\n\nWe use a hybrid work model of 3 days in the office per week.\n\n\n\n\nWHAT YOU HAVE\n\n - German qualified lawyer with a minimum of 2+ years post qualification experience, either with the commercial or technology division of a leading private practice law firm and/or in-house with a technology company supporting SaaS or technology Go-To-Market or Business Development teams\n\n - Transactional background focused on commercial contracts, including with technology, and/or IP licensing commercial agreements\n\n - AI experience welcomed but not required\n\n - Ability to think creatively, function independently and work proactively in a fast-paced environment\n\n - Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude, and a love for solving hard problems with a small tight-knit team\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"963db922-ea97-47f1-9731-ed0ec1dc026a","title":"Legal Engineer (In-House)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-17T14:37:00.695+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/963db922-ea97-47f1-9731-ed0ec1dc026a","applyUrl":"https://jobs.ashbyhq.com/harvey/963db922-ea97-47f1-9731-ed0ec1dc026a/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This In-House-focused Legal Engineer role is designed for attorneys with experience working inside companies, partnering with business teams, and advising on a broad range of commercial, regulatory, employment, compliance, privacy, product, and corporate legal matters. The ideal candidate understands the pace, complexity, and cross-functional nature of in-house legal work and is excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with in-house legal teams at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from in-house lawyers into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how in-house legal teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal departments.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience practicing law in-house and/or advising corporate legal departments at a top-tier law firm or sophisticated company legal team.
Strong understanding of the workflows, challenges, and demands faced by in-house legal teams, including balancing legal risk with business priorities.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals and business stakeholders at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience working cross-functionally with business, operations, compliance, or product teams is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis In-House-focused Legal Engineer role is designed for attorneys with experience working inside companies, partnering with business teams, and advising on a broad range of commercial, regulatory, employment, compliance, privacy, product, and corporate legal matters. The ideal candidate understands the pace, complexity, and cross-functional nature of in-house legal work and is excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with in-house legal teams at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from in-house lawyers into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how in-house legal teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal departments.\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience practicing law in-house and/or advising corporate legal departments at a top-tier law firm or sophisticated company legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by in-house legal teams, including balancing legal risk with business priorities.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals and business stakeholders at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience working cross-functionally with business, operations, compliance, or product teams is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9814b9ca-5917-43f8-8f76-6df7aa7e2be3","title":"Staff Design Systems Designer","department":"Design","team":"Design","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-02-12T14:49:37.515+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9814b9ca-5917-43f8-8f76-6df7aa7e2be3","applyUrl":"https://jobs.ashbyhq.com/harvey/9814b9ca-5917-43f8-8f76-6df7aa7e2be3/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Design Systems Designer, you will define the foundations that make Harvey’s product coherent, scalable, and trustworthy as it grows in complexity. The design system is not just a library of components — it is the shared language between design, engineering, and AI that ensures consistency, quality, and confidence across every interaction. We're looking for someone who brings a strong brand sensibility to this work — a designer who thinks in systems but leads with craft.
In close partnership with frontend and platform engineering, you will design, ship, and evolve the components, patterns, and tokens that power the product. Your work will directly shape how quickly teams can build, how reliably the product behaves, and how confidently users interact with AI-driven workflows.
Define and evolve the core design system foundations, including components, patterns, and tokens that scale across complex, AI-powered experiences — with a sharp eye for brand cohesion and visual quality
Design, prototype, and ship production-ready system components in tight collaboration with frontend engineering
Bring a brand lens to system decisions, ensuring the product feels considered and distinctive, not just consistent
Establish clear contribution, governance, and deprecation models that balance velocity with system integrity
Embed accessibility, responsiveness, and performance into the system by default
Document system usage and best practices in a way that is clear, practical, and trusted by product teams
Advocate for system adoption and consistency in product planning, design reviews, and execution
Anticipate future product and platform needs, evolving the system proactively as Harvey scales
8+ years of experience in product design, with significant ownership of design systems in complex product environments — ideally with a background in brand or visual design
A portfolio that demonstrates not just system-level thinking, but a strong point of view on craft, quality, and visual cohesion
Deep understanding of component architecture, design tokens, and how design systems scale across teams
Proven experience partnering closely with frontend engineers to ship high-quality, production systems
Strong working knowledge of accessibility standards and inclusive design practices
Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
Comfort operating in ambiguous problem spaces and bringing structure where it doesn’t yet exist
Harvey is an AI-native product. As the system reasons, responds, and adapts in real time, the interface must remain consistent and legible. A strong design system ensures that complexity does not leak into the experience. It enables teams to move faster, reduces cognitive load for users, and builds trust in moments where clarity matters most.
$200,000 - $260,000 USD
#LI-JC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Design Systems Designer, you will define the foundations that make Harvey’s product coherent, scalable, and trustworthy as it grows in complexity. The design system is not just a library of components — it is the shared language between design, engineering, and AI that ensures consistency, quality, and confidence across every interaction. We're looking for someone who brings a strong brand sensibility to this work — a designer who thinks in systems but leads with craft.\n\nIn close partnership with frontend and platform engineering, you will design, ship, and evolve the components, patterns, and tokens that power the product. Your work will directly shape how quickly teams can build, how reliably the product behaves, and how confidently users interact with AI-driven workflows.\n\n\n\nWHAT YOU’LL DO\n\n - Define and evolve the core design system foundations, including components, patterns, and tokens that scale across complex, AI-powered experiences — with a sharp eye for brand cohesion and visual quality\n\n - Design, prototype, and ship production-ready system components in tight collaboration with frontend engineering\n\n - Bring a brand lens to system decisions, ensuring the product feels considered and distinctive, not just consistent\n\n - Establish clear contribution, governance, and deprecation models that balance velocity with system integrity\n\n - Embed accessibility, responsiveness, and performance into the system by default\n\n - Document system usage and best practices in a way that is clear, practical, and trusted by product teams\n\n - Advocate for system adoption and consistency in product planning, design reviews, and execution\n\n - Anticipate future product and platform needs, evolving the system proactively as Harvey scales\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience in product design, with significant ownership of design systems in complex product environments — ideally with a background in brand or visual design\n\n - A portfolio that demonstrates not just system-level thinking, but a strong point of view on craft, quality, and visual cohesion\n\n - Deep understanding of component architecture, design tokens, and how design systems scale across teams\n\n - Proven experience partnering closely with frontend engineers to ship high-quality, production systems\n\n - Strong working knowledge of accessibility standards and inclusive design practices\n\n - Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners\n\n - Comfort operating in ambiguous problem spaces and bringing structure where it doesn’t yet exist\n\n\n\n\nWHY DESIGN SYSTEMS MATTER AT HARVEY\n\nHarvey is an AI-native product. As the system reasons, responds, and adapts in real time, the interface must remain consistent and legible. A strong design system ensures that complexity does not leak into the experience. It enables teams to move faster, reduces cognitive load for users, and builds trust in moments where clarity matters most.\n\n\n\n\nCOMPENSATION\n\n$200,000 - $260,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"98572b27-b6fc-4682-a441-62874eb10265","title":"Sales Development Representative (English Speakers)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dublin","secondaryLocations":[],"publishedAt":"2026-06-09T08:14:25.553+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/98572b27-b6fc-4682-a441-62874eb10265","applyUrl":"https://jobs.ashbyhq.com/harvey/98572b27-b6fc-4682-a441-62874eb10265/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Sales Development Representative at Harvey, you will be at the forefront of driving the growth and adoption of our AI solutions across the legal and professional services markets. You will own early-stage pipeline creation across EMEA by engaging law firms, professional services organizations, and in-house legal teams, understanding their unique challenges, and introducing Harvey’s AI platform.
This role combines highly personalized outbound prospecting with thoughtful inbound qualification. Your ability to articulate the value of Harvey's products, paired with curiosity about AI and a rigorous approach to your work, will help us expand our reach and shape the future of knowledge work.
Build revenue pipeline aligned with Harvey’s strategic customer profile using a variety of outbound tools and highly personalized outreach.
Proactively prospect into target accounts across EMEA through email, phone, LinkedIn, and other creative outbound strategies.
Source and qualify new sales opportunities through both outbound prospecting and inbound lead follow-up.
Conduct thoughtful discovery conversations to understand customer workflows and determine strong opportunities for the sales team.
Respond quickly to inbound interest and ensure timely qualification and follow-up.
Partner closely with Account Executives to develop opportunities and support early-stage deal progression.
Provide data-driven insights to inform sales strategies and improve prospecting effectiveness.
Contribute to developing Harvey’s sales playbook and document learnings as we scale the team globally.
Consistently achieve and exceed qualified pipeline and activity targets.
What You Have
1–2+ years of experience in a fast-growing startup, preferably in sales development or project management.
Fluent in written and spoken English and either German, French, Spanish or Italian.
Strong executive presence and comfort presenting to sophisticated executive buyers.
Independent, driven, and approach work with rigor and thoughtfulness.
Ability to convey technical concepts to non-technical audiences.
Proficient with Salesforce, Salesloft, and reporting tools.
Collaborative team player able to work across internal functions.
Passionate about Harvey’s mission with a strong understanding of AI applications in knowledge work.
Interest in the legal profession; experience in the legal industry is a plus but not required.
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs a Sales Development Representative at Harvey, you will be at the forefront of driving the growth and adoption of our AI solutions across the legal and professional services markets. You will own early-stage pipeline creation across EMEA by engaging law firms, professional services organizations, and in-house legal teams, understanding their unique challenges, and introducing Harvey’s AI platform.\n\nThis role combines highly personalized outbound prospecting with thoughtful inbound qualification. Your ability to articulate the value of Harvey's products, paired with curiosity about AI and a rigorous approach to your work, will help us expand our reach and shape the future of knowledge work.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build revenue pipeline aligned with Harvey’s strategic customer profile using a variety of outbound tools and highly personalized outreach.\n\n - Proactively prospect into target accounts across EMEA through email, phone, LinkedIn, and other creative outbound strategies.\n\n - Source and qualify new sales opportunities through both outbound prospecting and inbound lead follow-up.\n\n - Conduct thoughtful discovery conversations to understand customer workflows and determine strong opportunities for the sales team.\n\n - Respond quickly to inbound interest and ensure timely qualification and follow-up.\n\n - Partner closely with Account Executives to develop opportunities and support early-stage deal progression.\n\n - Provide data-driven insights to inform sales strategies and improve prospecting effectiveness.\n\n - Contribute to developing Harvey’s sales playbook and document learnings as we scale the team globally.\n\n - Consistently achieve and exceed qualified pipeline and activity targets.\n\n\n\nWhat You Have\n\n - 1–2+ years of experience in a fast-growing startup, preferably in sales development or project management.\n\n - Fluent in written and spoken English and either German, French, Spanish or Italian.\n\n - Strong executive presence and comfort presenting to sophisticated executive buyers.\n\n - Independent, driven, and approach work with rigor and thoughtfulness.\n\n - Ability to convey technical concepts to non-technical audiences.\n\n - Proficient with Salesforce, Salesloft, and reporting tools.\n\n - Collaborative team player able to work across internal functions.\n\n - Passionate about Harvey’s mission with a strong understanding of AI applications in knowledge work.\n\n - Interest in the legal profession; experience in the legal industry is a plus but not required.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KS2\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"98cbd26b-cd8b-4c1c-abc3-52986385f0b5","title":"Legal Engineer - Custom Solutions","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-03T19:00:23.095+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/98cbd26b-cd8b-4c1c-abc3-52986385f0b5","applyUrl":"https://jobs.ashbyhq.com/harvey/98cbd26b-cd8b-4c1c-abc3-52986385f0b5/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's Custom Solutions team builds tailored AI tools for leading strategic customers. The team scopes, designs and implements custom agents, playbooks and prompts to address high-priority use cases. Each solution is built around a customer's specific needs and stored in its Harvey instance for scalable access across the organization. Team members have opportunities to travel onsite and build relationships with senior stakeholders to support the rollout of these tools. They also partner with Harvey's Go-to-Market and Product teams to advance the platform by gathering feedback, surfacing opportunities and piloting features.
Establish a clear understanding of Harvey's platform and the process for building solutions (you're not expected to be a platform expert on day one, but you should be interested in becoming one).
Scope, design and build custom agents, playbooks and prompts for key strategic customers.
Build strong relationships with senior stakeholders to understand their requirements, map their processes and turn needs into working solutions.
Prototype, test and iterate, including piloting Harvey features prior to general release.
Communicate market feedback to Product and Engineering, surfacing the opportunities for enhancements that will be most impactful.
Partner with Harvey's other Legal Engineering and Go-to-Market teams to deliver measurable growth.
Create and maintain reusable assets, capturing best practices to speed up future deployments.
JD or equivalent legal qualification.
5+ years of experience as a practicing lawyer at a top-tier firm and/or in-house legal team.
Curiosity about testing various approaches, evaluating deliverable quality and optimizing for customer outcomes and experience.
Strong communication skills and a track record of partnering with senior stakeholders to drive results.
Interest in driving positive change in the legal industry through AI.
Experience using AI tools in legal practice is a plus.
OTE 75/25 Split $220,000-320,000
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's Custom Solutions team builds tailored AI tools for leading strategic customers. The team scopes, designs and implements custom agents, playbooks and prompts to address high-priority use cases. Each solution is built around a customer's specific needs and stored in its Harvey instance for scalable access across the organization. Team members have opportunities to travel onsite and build relationships with senior stakeholders to support the rollout of these tools. They also partner with Harvey's Go-to-Market and Product teams to advance the platform by gathering feedback, surfacing opportunities and piloting features.\n\n\n\n\nWHAT YOU'LL DO\n\n - Establish a clear understanding of Harvey's platform and the process for building solutions (you're not expected to be a platform expert on day one, but you should be interested in becoming one).\n\n - Scope, design and build custom agents, playbooks and prompts for key strategic customers.\n\n - Build strong relationships with senior stakeholders to understand their requirements, map their processes and turn needs into working solutions.\n\n - Prototype, test and iterate, including piloting Harvey features prior to general release.\n\n - Communicate market feedback to Product and Engineering, surfacing the opportunities for enhancements that will be most impactful.\n\n - Partner with Harvey's other Legal Engineering and Go-to-Market teams to deliver measurable growth.\n\n - Create and maintain reusable assets, capturing best practices to speed up future deployments.\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - 5+ years of experience as a practicing lawyer at a top-tier firm and/or in-house legal team.\n\n - Curiosity about testing various approaches, evaluating deliverable quality and optimizing for customer outcomes and experience.\n\n - Strong communication skills and a track record of partnering with senior stakeholders to drive results.\n\n - Interest in driving positive change in the legal industry through AI.\n\n - Experience using AI tools in legal practice is a plus.\n\n\n\n\nCOMPENSATION\n\nOTE 75/25 Split $220,000-320,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"992183a0-4526-4ea6-be3d-799a2401da4f","title":"Senior Software Engineer, Backend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-04-21T16:11:11.049+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/992183a0-4526-4ea6-be3d-799a2401da4f","applyUrl":"https://jobs.ashbyhq.com/harvey/992183a0-4526-4ea6-be3d-799a2401da4f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Product Backend Engineer on Harvey’s product engineering team, you will design and operate the backend systems that turn cutting-edge AI capabilities into seamless, dependable product experiences. You’ll build secure, multi-tenant services, orchestrate interactions with LLMs and agentic tools, and help define the backend architecture that powers Harvey’s rapidly expanding product surface. Your work will have immediate business and customer impact as you ship the foundational systems behind our next generation of AI products.
Collaborate closely with Product to prioritize customer-focused work and deliver reliable features quickly in a fast-moving environment.
Design and own backend services and APIs that power Harvey’s web applications, workflows, and integrations.
Model and manage data in Postgres and related data stores to support low-latency, reliable user experiences.
Build secure, multi-tenant, permissions-aware systems with appropriate auditing for enterprise and government customers.
Implement backend features and workflows that use LLMs and agentic tools, orchestrating calls to our AI systems from robust, well-structured services.
Collaborate with frontend, product, and design partners to shape solutions, define clear API contracts, and ship features end-to-end.
Add meaningful logging, metrics, and tracing so services are observable, debuggable, and ready for on-call ownership.
Improve performance and scalability by profiling bottlenecks, tuning queries, and refining service boundaries as usage grows.
Participate in code reviews, technical design discussions, and an on-call rotation for the services you own.
5+ years of backend engineering experience building and operating production web applications or SaaS products.
Track record of building fast-growing SaaS products by leveraging PWA technologies
Track record of shipping highly intuitive products, strong attention to detail
Strong programming skills in Python and experience with a modern web framework (e.g., FastAPI or Flask).
Hands-on experience with relational databases (e.g., Postgres)
Solid understanding of API design, authentication/authorization, background job patterns, and robust error handling.
Experience building for Cloud Infrastructure such as Azure, AWS, or GCP.
Comfort operating services in production using logs, metrics, dashboards, and alerts, including participation in an on-call rotation.
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs a Product Backend Engineer on Harvey’s product engineering team, you will design and operate the backend systems that turn cutting-edge AI capabilities into seamless, dependable product experiences. You’ll build secure, multi-tenant services, orchestrate interactions with LLMs and agentic tools, and help define the backend architecture that powers Harvey’s rapidly expanding product surface. Your work will have immediate business and customer impact as you ship the foundational systems behind our next generation of AI products.\n\n\n\n\nWHAT YOU'LL DO\n\n - Collaborate closely with Product to prioritize customer-focused work and deliver reliable features quickly in a fast-moving environment.\n\n - Design and own backend services and APIs that power Harvey’s web applications, workflows, and integrations.\n\n - Model and manage data in Postgres and related data stores to support low-latency, reliable user experiences.\n\n - Build secure, multi-tenant, permissions-aware systems with appropriate auditing for enterprise and government customers.\n\n - Implement backend features and workflows that use LLMs and agentic tools, orchestrating calls to our AI systems from robust, well-structured services.\n\n - Collaborate with frontend, product, and design partners to shape solutions, define clear API contracts, and ship features end-to-end.\n\n - Add meaningful logging, metrics, and tracing so services are observable, debuggable, and ready for on-call ownership.\n\n - Improve performance and scalability by profiling bottlenecks, tuning queries, and refining service boundaries as usage grows.\n\n - Participate in code reviews, technical design discussions, and an on-call rotation for the services you own.\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of backend engineering experience building and operating production web applications or SaaS products.\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Strong programming skills in Python and experience with a modern web framework (e.g., FastAPI or Flask).\n\n - Hands-on experience with relational databases (e.g., Postgres)\n\n - Solid understanding of API design, authentication/authorization, background job patterns, and robust error handling.\n\n - Experience building for Cloud Infrastructure such as Azure, AWS, or GCP.\n\n - Comfort operating services in production using logs, metrics, dashboards, and alerts, including participation in an on-call rotation.\n\n\n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"996aafee-c0bf-476c-a9af-aa03773e5980","title":"Technical Program Manager, Customer Trust","department":"Security","team":"Security","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-13T13:26:45.040+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/996aafee-c0bf-476c-a9af-aa03773e5980","applyUrl":"https://jobs.ashbyhq.com/harvey/996aafee-c0bf-476c-a9af-aa03773e5980/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.
In this role, you will report to the Head of Trust and serve as the primary leader for the Customer Trust function. You will build and lead a high-performing team across time zones (US, UK, and beyond) to address customer security inquiries, support our Go-To-Market (GTM) team with accurate and timely responses, and elevate our overall security posture. You will operate at the intersection of technical security, customer success, audit, and AI innovation, leveraging Harvey’s own tools to improve the speed, automation, and accuracy of our responses. This is a unique opportunity to shape the customer trust narrative, manage our Trust Center, and empower Harvey to win complex deals.
Customer & AE Partnership: Act as the primary technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions. Provide timely, accurate, and empathetic responses to questionnaires and concerns, ensuring we answer customer questions and unblock deals while maintaining high security standards.
AI-Powered Automation: Leverage AI and Harvey’s internal tools to continuously improve the efficiency and accuracy of our response process. Build scalable workflows to reduce manual overhead and improve response times while optimizing quality.
Metrics & Reporting: Establish and report on key performance indicators (KPIs) for the Customer Trust function. Use data to track team impact, response velocity, quality of answers, and the influence of trust on sales outcomes.
Sales Enablement & Thought Leadership: Manage our Trust Center, create and maintain a high-quality security and regulatory knowledge base, and help develop thought leadership supporting our GTM teams to handle complex security discussions.
Cross-Functional Collaboration: Partner closely with Product Security, Legal, and GTM/Sales to align on security positioning, product roadmaps, and evolving customer requirements.
7+ years of experience in Information Security, Customer Trust, Technical Program Management, or Management Consulting, with a proven track record of defining and building compliance programs rather than just maintaining them.
Audit Experience: A background in audit and compliance (e.g., SOC2, ISO 27001). You are comfortable navigating complex compliance frameworks and communicating those controls and capabilities to customers as needed.
Exceptional customer/client service skills. You are adept at understanding the \"why\" behind customer concerns and can communicate complex technical and regulatory topics to non-technical stakeholders.
1-2+ years of experience leveraging AI models or automation to drive program efficiencies (e.g., automating knowledge base management or response drafting).
Strong analytical skills with a focus on metrics. You are comfortable establishing dashboards and reporting on functional performance to leadership.
Comfort with ambiguity and a high level of patience and the ability to remain calm and decisive under pressure.
$150,900 - $278,000 USD
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nSome of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.\n\nOur customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.\n\nIn this role, you will report to the Head of Trust and serve as the primary leader for the Customer Trust function. You will build and lead a high-performing team across time zones (US, UK, and beyond) to address customer security inquiries, support our Go-To-Market (GTM) team with accurate and timely responses, and elevate our overall security posture. You will operate at the intersection of technical security, customer success, audit, and AI innovation, leveraging Harvey’s own tools to improve the speed, automation, and accuracy of our responses. This is a unique opportunity to shape the customer trust narrative, manage our Trust Center, and empower Harvey to win complex deals.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Customer & AE Partnership: Act as the primary technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions. Provide timely, accurate, and empathetic responses to questionnaires and concerns, ensuring we answer customer questions and unblock deals while maintaining high security standards.\n\n - AI-Powered Automation: Leverage AI and Harvey’s internal tools to continuously improve the efficiency and accuracy of our response process. Build scalable workflows to reduce manual overhead and improve response times while optimizing quality.\n\n - Metrics & Reporting: Establish and report on key performance indicators (KPIs) for the Customer Trust function. Use data to track team impact, response velocity, quality of answers, and the influence of trust on sales outcomes.\n\n - Sales Enablement & Thought Leadership: Manage our Trust Center, create and maintain a high-quality security and regulatory knowledge base, and help develop thought leadership supporting our GTM teams to handle complex security discussions.\n\n - Cross-Functional Collaboration: Partner closely with Product Security, Legal, and GTM/Sales to align on security positioning, product roadmaps, and evolving customer requirements.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of experience in Information Security, Customer Trust, Technical Program Management, or Management Consulting, with a proven track record of defining and building compliance programs rather than just maintaining them.\n\n - Audit Experience: A background in audit and compliance (e.g., SOC2, ISO 27001). You are comfortable navigating complex compliance frameworks and communicating those controls and capabilities to customers as needed.\n\n - Exceptional customer/client service skills. You are adept at understanding the \"why\" behind customer concerns and can communicate complex technical and regulatory topics to non-technical stakeholders.\n\n - 1-2+ years of experience leveraging AI models or automation to drive program efficiencies (e.g., automating knowledge base management or response drafting).\n\n - Strong analytical skills with a focus on metrics. You are comfortable establishing dashboards and reporting on functional performance to leadership.\n\n - Comfort with ambiguity and a high level of patience and the ability to remain calm and decisive under pressure.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$150,900 - $278,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"99aceabe-916e-4491-97e9-42f2471bf087","title":"Mid-Market Account Executive, NY","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-05T17:49:23.691+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/99aceabe-916e-4491-97e9-42f2471bf087","applyUrl":"https://jobs.ashbyhq.com/harvey/99aceabe-916e-4491-97e9-42f2471bf087/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
Achieve and exceed revenue targets and other key sales metrics.
Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish
Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Experience working in or adjacent to the Legal industry a plus but not required
$240,000 OTE with a 50/50 split
#LI-LH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.\n\n - Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish\n\n - Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Experience working in or adjacent to the Legal industry a plus but not required\n\n\n\n\nCOMPENSATION\n\n$240,000 OTE with a 50/50 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LH1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"99c7e2f7-9fe9-4373-9bf3-5470044bcd77","title":"GTM Strategic Finance Lead","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-02T18:32:56.815+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/99c7e2f7-9fe9-4373-9bf3-5470044bcd77","applyUrl":"https://jobs.ashbyhq.com/harvey/99c7e2f7-9fe9-4373-9bf3-5470044bcd77/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As the GTM Strategic Finance Lead at Harvey, you will serve as the financial partner to our GTM organization, providing the analytical rigor and strategic insight that drives revenue growth and commercial decision-making. Reporting to the VP of Strategic Finance and working closely with the CBO and GTM leadership, you will own the financial model for Harvey's revenue engine — from bookings and pipeline to sales productivity and customer economics. The ideal candidate combines deep SaaS finance expertise with a builder's mindset and a strong bias toward actionable insight.
Own the unit economics. CAC, payback, magic number, net revenue retention, contribution margin by segment and motion. Know what makes money and what doesn't.
Plan sales capacity. Partner with the GTM team to determine how many reps, where, ramped how fast, carrying what quota
Own the GTM financial model, including bookings, ARR, sales capacity planning, and quota design.
Lead the GTM planning and budgeting processes, ensuring we are investing appropriately across Sales, Marketing, and Partnerships to support our top-line targets.
Serve as the financial lead for deal structuring and pricing decisions, including non-standard commercial terms.
Identify trends, risks, and opportunities across the revenue funnel; translate data into clear recommendations for GTM leadership and the executive team.
Establish and maintain a monthly/quarterly GTM reporting package for the executive team and Board, including pipeline, bookings, and retention metrics.
Drive ongoing improvement of GTM financial processes and tooling, with a focus on CRM integrity, forecasting accuracy, and automation.
8+ years experience, including 3+ years Sales Finance experience at a high-growth and scaled enterprise software company.
A first-principles thinker. You build from a blank page and question every input.
You partner with senior GTM leaders; have exceptional cross-functional communication skills and are able to influence and operate effectively.
You move fast and own outcomes, not tasks. You turn analysis into decisions and explain them in plain language.
Deep understanding of SaaS and usage-based business models, including ARR, NRR, CAC, LTV, and sales productivity metrics.
Exceptional analytical skills.
Builder mindset. Process and systems- oriented.
Comfortable in SQL or BI tools — you can pull your own data.
Bachelor's degree in a quantitative field preferred.
$201,200-284,300 USD
#LI-TA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs the GTM Strategic Finance Lead at Harvey, you will serve as the financial partner to our GTM organization, providing the analytical rigor and strategic insight that drives revenue growth and commercial decision-making. Reporting to the VP of Strategic Finance and working closely with the CBO and GTM leadership, you will own the financial model for Harvey's revenue engine — from bookings and pipeline to sales productivity and customer economics. The ideal candidate combines deep SaaS finance expertise with a builder's mindset and a strong bias toward actionable insight.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the unit economics. CAC, payback, magic number, net revenue retention, contribution margin by segment and motion. Know what makes money and what doesn't.\n\n - Plan sales capacity. Partner with the GTM team to determine how many reps, where, ramped how fast, carrying what quota\n\n - Own the GTM financial model, including bookings, ARR, sales capacity planning, and quota design.\n\n - Lead the GTM planning and budgeting processes, ensuring we are investing appropriately across Sales, Marketing, and Partnerships to support our top-line targets.\n\n - Serve as the financial lead for deal structuring and pricing decisions, including non-standard commercial terms.\n\n - Identify trends, risks, and opportunities across the revenue funnel; translate data into clear recommendations for GTM leadership and the executive team.\n\n - Establish and maintain a monthly/quarterly GTM reporting package for the executive team and Board, including pipeline, bookings, and retention metrics.\n\n - Drive ongoing improvement of GTM financial processes and tooling, with a focus on CRM integrity, forecasting accuracy, and automation.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years experience, including 3+ years Sales Finance experience at a high-growth and scaled enterprise software company.\n\n - A first-principles thinker. You build from a blank page and question every input.\n\n - You partner with senior GTM leaders; have exceptional cross-functional communication skills and are able to influence and operate effectively.\n\n - You move fast and own outcomes, not tasks. You turn analysis into decisions and explain them in plain language.\n\n - Deep understanding of SaaS and usage-based business models, including ARR, NRR, CAC, LTV, and sales productivity metrics.\n\n - Exceptional analytical skills.\n\n - Builder mindset. Process and systems- oriented.\n\n - Comfortable in SQL or BI tools — you can pull your own data.\n\n - Bachelor's degree in a quantitative field preferred.\n\n\n\n\n\nCOMPENSATION\n\n$201,200-284,300 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-TA1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9a616046-7f0a-44fe-b244-51db6c743220","title":"User Operations Manager, London","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-09T09:05:41.771+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9a616046-7f0a-44fe-b244-51db6c743220","applyUrl":"https://jobs.ashbyhq.com/harvey/9a616046-7f0a-44fe-b244-51db6c743220/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is looking for a User Operations Manager to lead a high-performing, fast-paced support team that delivers exceptional experiences for our customers. Reporting to the Head of User Operations, you’ll be responsible for driving operational excellence, accountability, and continuous improvement within Harvey’s global support organization.
You’ll balance strategic oversight with hands-on execution — ensuring our team consistently delivers timely, high-quality support to enterprise and mid-market customers. This is a role for a leader who thrives in motion: you’re proactive, decisive, and deeply motivated by achieving results through your team.
You’ll play a critical role in shaping the systems, culture, and cadence of a growing support organization — ensuring every customer interaction reflects Harvey’s commitment to speed, clarity, and excellence.
Lead and coach a high-performing team of User Operations Specialists, fostering a culture of urgency, ownership, and continuous improvement.
Set clear performance expectations and hold team members accountable for achieving quality and responsiveness goals.
Oversee day-to-day support operations, ensuring timely resolution of customer issues and adherence to SLAs.
Drive operational efficiency and scalability through process optimization, automation, and proactive resource planning.
Partner cross-functionally with Product, Engineering, and Go-to-Market teams to triage escalations and advocate for customer-impacting improvements.
Analyze key metrics and trends to identify performance gaps, customer pain points, and opportunities for process improvement.
Implement and refine standard operating procedures to support global consistency and high-volume operations.
Hire, onboard, and develop team members to ensure readiness for future growth and evolving support needs.
4+ years of experience in customer support or user operations, with 2+ years managing teams in a fast-paced, high-volume environment.
Proven ability to drive accountability and performance through clear goals, metrics, and coaching.
Strong organizational and prioritization skills; thrives on structure and clarity even in ambiguity.
Demonstrated experience scaling support operations and improving processes for efficiency and quality.
Strong analytical mindset with experience interpreting data to make informed operational decisions.
Excellent communication and collaboration skills across Product, Engineering, and Customer Success.
Deep familiarity with Freshdesk, or similar support platforms.
Passion for delivering best-in-class customer experiences and continuously raising the bar for operational excellence.
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is looking for a User Operations Manager to lead a high-performing, fast-paced support team that delivers exceptional experiences for our customers. Reporting to the Head of User Operations, you’ll be responsible for driving operational excellence, accountability, and continuous improvement within Harvey’s global support organization.\n\nYou’ll balance strategic oversight with hands-on execution — ensuring our team consistently delivers timely, high-quality support to enterprise and mid-market customers. This is a role for a leader who thrives in motion: you’re proactive, decisive, and deeply motivated by achieving results through your team.\n\nYou’ll play a critical role in shaping the systems, culture, and cadence of a growing support organization — ensuring every customer interaction reflects Harvey’s commitment to speed, clarity, and excellence.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead and coach a high-performing team of User Operations Specialists, fostering a culture of urgency, ownership, and continuous improvement.\n\n - Set clear performance expectations and hold team members accountable for achieving quality and responsiveness goals.\n\n - Oversee day-to-day support operations, ensuring timely resolution of customer issues and adherence to SLAs.\n\n - Drive operational efficiency and scalability through process optimization, automation, and proactive resource planning.\n\n - Partner cross-functionally with Product, Engineering, and Go-to-Market teams to triage escalations and advocate for customer-impacting improvements.\n\n - Analyze key metrics and trends to identify performance gaps, customer pain points, and opportunities for process improvement.\n\n - Implement and refine standard operating procedures to support global consistency and high-volume operations.\n\n - Hire, onboard, and develop team members to ensure readiness for future growth and evolving support needs.\n\n\n\n\nWHAT YOU HAVE\n\n - 4+ years of experience in customer support or user operations, with 2+ years managing teams in a fast-paced, high-volume environment.\n\n - Proven ability to drive accountability and performance through clear goals, metrics, and coaching.\n\n - Strong organizational and prioritization skills; thrives on structure and clarity even in ambiguity.\n\n - Demonstrated experience scaling support operations and improving processes for efficiency and quality.\n\n - Strong analytical mindset with experience interpreting data to make informed operational decisions.\n\n - Excellent communication and collaboration skills across Product, Engineering, and Customer Success.\n\n - Deep familiarity with Freshdesk, or similar support platforms.\n\n - Passion for delivering best-in-class customer experiences and continuously raising the bar for operational excellence.\n \n \n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9ab52bf5-0d83-418a-bf03-e7dd75359473","title":"Mid Market Account Executive - Munich","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-06-09T09:27:17.618+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9ab52bf5-0d83-418a-bf03-e7dd75359473","applyUrl":"https://jobs.ashbyhq.com/harvey/9ab52bf5-0d83-418a-bf03-e7dd75359473/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. As part of the founding Mid Market team in Munich, you will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients across DACH, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
Achieve and exceed revenue targets and other key sales metrics.
Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Travel may be required from time to time, including visits to customer office locations and company offices.
Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Fluency in English and German, both spoken and written
Experience working in or adjacent to the Legal industry a plus but not required.
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. As part of the founding Mid Market team in Munich, you will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients across DACH, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.\n\n - Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n - Travel may be required from time to time, including visits to customer office locations and company offices.\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.\n\n - Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Fluency in English and German, both spoken and written\n\n - Experience working in or adjacent to the Legal industry a plus but not required.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-KS2\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9aef151f-c942-4cad-b603-b004400848db","title":"Sales Development Representative (English Speaking)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dublin","secondaryLocations":[],"publishedAt":"2026-06-22T10:40:24.712+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9aef151f-c942-4cad-b603-b004400848db","applyUrl":"https://jobs.ashbyhq.com/harvey/9aef151f-c942-4cad-b603-b004400848db/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Sales Development Representative at Harvey, you will be at the forefront of driving the growth and adoption of our AI solutions across the legal and professional services markets. You will own early-stage pipeline creation across EMEA by engaging law firms, professional services organizations, and in-house legal teams, understanding their unique challenges, and introducing Harvey’s AI platform.
This role combines highly personalized outbound prospecting with thoughtful inbound qualification. Your ability to articulate the value of Harvey's products, paired with curiosity about AI and a rigorous approach to your work, will help us expand our reach and shape the future of knowledge work.
Build revenue pipeline aligned with Harvey’s strategic customer profile using a variety of outbound tools and highly personalized outreach.
Proactively prospect into target accounts across EMEA through email, phone, LinkedIn, and other creative outbound strategies.
Source and qualify new sales opportunities through both outbound prospecting and inbound lead follow-up.
Conduct thoughtful discovery conversations to understand customer workflows and determine strong opportunities for the sales team.
Respond quickly to inbound interest and ensure timely qualification and follow-up.
Partner closely with Account Executives to develop opportunities and support early-stage deal progression.
Provide data-driven insights to inform sales strategies and improve prospecting effectiveness.
Contribute to developing Harvey’s sales playbook and document learnings as we scale the team globally.
Consistently achieve and exceed qualified pipeline and activity targets.
What You Have
1–2+ years of experience in a fast-growing startup, preferably in sales development or project management.
Fluent in written and spoken English
Strong executive presence and comfort presenting to sophisticated executive buyers.
Independent, driven, and approach work with rigor and thoughtfulness.
Ability to convey technical concepts to non-technical audiences.
Proficient with Salesforce, Salesloft, and reporting tools.
Collaborative team player able to work across internal functions.
Passionate about Harvey’s mission with a strong understanding of AI applications in knowledge work.
Interest in the legal profession; experience in the legal industry is a plus but not required.
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs a Sales Development Representative at Harvey, you will be at the forefront of driving the growth and adoption of our AI solutions across the legal and professional services markets. You will own early-stage pipeline creation across EMEA by engaging law firms, professional services organizations, and in-house legal teams, understanding their unique challenges, and introducing Harvey’s AI platform.\n\nThis role combines highly personalized outbound prospecting with thoughtful inbound qualification. Your ability to articulate the value of Harvey's products, paired with curiosity about AI and a rigorous approach to your work, will help us expand our reach and shape the future of knowledge work.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build revenue pipeline aligned with Harvey’s strategic customer profile using a variety of outbound tools and highly personalized outreach.\n\n - Proactively prospect into target accounts across EMEA through email, phone, LinkedIn, and other creative outbound strategies.\n\n - Source and qualify new sales opportunities through both outbound prospecting and inbound lead follow-up.\n\n - Conduct thoughtful discovery conversations to understand customer workflows and determine strong opportunities for the sales team.\n\n - Respond quickly to inbound interest and ensure timely qualification and follow-up.\n\n - Partner closely with Account Executives to develop opportunities and support early-stage deal progression.\n\n - Provide data-driven insights to inform sales strategies and improve prospecting effectiveness.\n\n - Contribute to developing Harvey’s sales playbook and document learnings as we scale the team globally.\n\n - Consistently achieve and exceed qualified pipeline and activity targets.\n\n\n\nWhat You Have\n\n - 1–2+ years of experience in a fast-growing startup, preferably in sales development or project management.\n\n - Fluent in written and spoken English\n\n - Strong executive presence and comfort presenting to sophisticated executive buyers.\n\n - Independent, driven, and approach work with rigor and thoughtfulness.\n\n - Ability to convey technical concepts to non-technical audiences.\n\n - Proficient with Salesforce, Salesloft, and reporting tools.\n\n - Collaborative team player able to work across internal functions.\n\n - Passionate about Harvey’s mission with a strong understanding of AI applications in knowledge work.\n\n - Interest in the legal profession; experience in the legal industry is a plus but not required.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KS2\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9b7ae8f4-773e-4f83-83fa-096d157ae00d","title":"Staff Software Engineer, Backend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-05T16:43:54.462+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9b7ae8f4-773e-4f83-83fa-096d157ae00d","applyUrl":"https://jobs.ashbyhq.com/harvey/9b7ae8f4-773e-4f83-83fa-096d157ae00d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Backend Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
We use an in-person work model and offer relocation assistance to new employees.
Retrieval over peta-byte scale documents
Organizational-level interfaces to collaborate with AI
Managing dedicated GPU capacity across 5+ regions
1000-step planning agents that help take companies public
Government-level security for the world's most sensitive matters
Evaluating LLMs across a 10k+ leaf taxonomy of tasks
Internet-scale data collection from over 50+ jurisdictions
10+ years (post-BS/MS) of backend-focused software engineering experience on product-centric teams
Track record of building fast-growing SaaS products by leveraging PWA technologies
Track record of shipping highly intuitive products, strong attention to detail
Experience building backend platforms that can support multiple product lines
Strong programming skills and general Computer Science knowledge
Grit - experience working at early-stage startups is a plus
$231,000 - $340,000 USD
#LI-SA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Backend Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.\n\n\n\nWe use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Retrieval over peta-byte scale documents\n\n - Organizational-level interfaces to collaborate with AI\n\n - Managing dedicated GPU capacity across 5+ regions\n\n - 1000-step planning agents that help take companies public\n\n - Government-level security for the world's most sensitive matters\n\n - Evaluating LLMs across a 10k+ leaf taxonomy of tasks\n\n - Internet-scale data collection from over 50+ jurisdictions\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years (post-BS/MS) of backend-focused software engineering experience on product-centric teams\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Experience building backend platforms that can support multiple product lines\n\n - Strong programming skills and general Computer Science knowledge\n\n - Grit - experience working at early-stage startups is a plus\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$231,000 - $340,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SA1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9bdec908-b2b7-44b0-8695-582bed7cf9ad","title":"GTM Technology Product Owner","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-23T15:11:08.171+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9bdec908-b2b7-44b0-8695-582bed7cf9ad","applyUrl":"https://jobs.ashbyhq.com/harvey/9bdec908-b2b7-44b0-8695-582bed7cf9ad/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.
The ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines.
Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.
Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.
Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.
Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.
Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.
Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required.
AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.
The \"Glue\" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.
Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.
Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare.
Experience operating as a founder or partner in a consulting agency.
Experience as part of a hypergrowth company, building a business function 0 > 1
$164,000 - $240,000 USD
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.\n\nThe ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.\n\n - Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.\n\n - Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.\n\n - Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.\n\n - Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required.\n\n - AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.\n\n - The \"Glue\" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.\n\n - Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.\n\n - Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare.\n\n\nBONUS POINTS (OPTIONAL)\n\n - Experience operating as a founder or partner in a consulting agency.\n\n - Experience as part of a hypergrowth company, building a business function 0 > 1\n\n\n\n\n\nCOMPENSATION\n\n\n\n$164,000 - $240,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9cc08902-8916-47a8-a849-eec2c67ab3bd","title":"Staff Software Engineer, Developer Experience","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-01T23:04:06.576+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9cc08902-8916-47a8-a849-eec2c67ab3bd","applyUrl":"https://jobs.ashbyhq.com/harvey/9cc08902-8916-47a8-a849-eec2c67ab3bd/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Developer Experience team is what keeps Harvey’s fast growth momentum possible — the kind of fast where every week brings new products, new capabilities, and new challenges. We build the CI/CD systems, internal frameworks, and platform-level guardrails that enable all Harvey engineers to ship ambitious AI features rapidly and safely.
As a Software Engineer on the Developer Experience team, you will be responsible for creating frameworks and systems that maximize the velocity and efficiency of every engineer at Harvey. You’ll work across the entire tech stack and collaborate with every team to instill reliability, automation, and simplicity into our developer workflows. You'll also have a unique opportunity to apply AI directly to the problem of developer productivity, defining the future of software development within an AI-native company.
If you are passionate about building foundational platforms to enable other engineers to move fast with confidence, we’d love to hear from you.
Develop and scale a world-class developer platform to accelerate Harvey's hyper growth. Boost velocity and stability through robust CI/CD systems, effective test frameworks, and reliable development environments..
Build load testing and benchmarking infrastructure essential for evaluating and optimizing the performance of AI-native applications.
Pioneer the future of software development and site reliability engineering by integrating AI agents across the software development, deployment and maintenance lifecycle.
Collaborate with Backend Platform teams to embed testability, reliability and observability into the platform, ensuring services built on our foundation are robust, easy to test and maintain.
Work closely with engineering teams to gather feedback, evangelize best practices, and make the “paved road” a reality — empowering every Harvey engineer to move fast with confidence.
Set the strategic direction and roadmap for scaling developer experience as Harvey expands, and contribute strategically to team decision-making.
Provide strong technical leadership and mentorship, upholding a high bar for engineering excellence across the team.
7+ years of software engineering experience, including building scalable backend systems or internal developer platforms.
Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals and distributed systems.
Hands-on experience with CI/CD systems (Builtekite, Github Actions), test frameworks, or load and performance testing.
Hands-on experience with container technologies (Docker, Kubernetes) and infrastructure as code (Pulumi, Terraform).
A track record of producing high-quality, well-tested code, consistently following software development best practices to ensure quality and reliability.
Proven technical leadership throughout the entire project lifecycle, including ideation, design, implementation, and productionization.
Experience mentoring engineers, guiding architectural decisions, and shaping culture to foster engineering excellence.
Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive
Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.
Experience integrating AI agents into a developer ecosystem is a strong plus.
$231,000 - $340,000
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Developer Experience team is what keeps Harvey’s fast growth momentum possible — the kind of fast where every week brings new products, new capabilities, and new challenges. We build the CI/CD systems, internal frameworks, and platform-level guardrails that enable all Harvey engineers to ship ambitious AI features rapidly and safely.\n\nAs a Software Engineer on the Developer Experience team, you will be responsible for creating frameworks and systems that maximize the velocity and efficiency of every engineer at Harvey. You’ll work across the entire tech stack and collaborate with every team to instill reliability, automation, and simplicity into our developer workflows. You'll also have a unique opportunity to apply AI directly to the problem of developer productivity, defining the future of software development within an AI-native company.\n\nIf you are passionate about building foundational platforms to enable other engineers to move fast with confidence, we’d love to hear from you.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Develop and scale a world-class developer platform to accelerate Harvey's hyper growth. Boost velocity and stability through robust CI/CD systems, effective test frameworks, and reliable development environments..\n\n - Build load testing and benchmarking infrastructure essential for evaluating and optimizing the performance of AI-native applications.\n\n - Pioneer the future of software development and site reliability engineering by integrating AI agents across the software development, deployment and maintenance lifecycle.\n\n - Collaborate with Backend Platform teams to embed testability, reliability and observability into the platform, ensuring services built on our foundation are robust, easy to test and maintain.\n\n - Work closely with engineering teams to gather feedback, evangelize best practices, and make the “paved road” a reality — empowering every Harvey engineer to move fast with confidence.\n\n - Set the strategic direction and roadmap for scaling developer experience as Harvey expands, and contribute strategically to team decision-making.\n\n - Provide strong technical leadership and mentorship, upholding a high bar for engineering excellence across the team.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of software engineering experience, including building scalable backend systems or internal developer platforms.\n\n - Proficiency in Python (or similar languages) and deep knowledge of backend development fundamentals and distributed systems.\n\n - Hands-on experience with CI/CD systems (Builtekite, Github Actions), test frameworks, or load and performance testing.\n\n - Hands-on experience with container technologies (Docker, Kubernetes) and infrastructure as code (Pulumi, Terraform).\n\n - A track record of producing high-quality, well-tested code, consistently following software development best practices to ensure quality and reliability.\n\n - Proven technical leadership throughout the entire project lifecycle, including ideation, design, implementation, and productionization.\n\n - Experience mentoring engineers, guiding architectural decisions, and shaping culture to foster engineering excellence.\n\n - Strong problem-solving skills and a passion for improving developer experience — you enjoy creating tools or frameworks that make other engineers more productive\n\n - Excellent collaboration and communication skills, with the ability to work across teams and incorporate feedback.\n\n - Experience integrating AI agents into a developer ecosystem is a strong plus.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$231,000 - $340,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9cd97807-212d-4534-8caa-ffd5b3c0eed8","title":"Recruiting Operations Manager","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"Paris","secondaryLocations":[],"publishedAt":"2026-06-22T14:57:35.234+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"France"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9cd97807-212d-4534-8caa-ffd5b3c0eed8","applyUrl":"https://jobs.ashbyhq.com/harvey/9cd97807-212d-4534-8caa-ffd5b3c0eed8/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.
Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.
5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.\n\n - Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.\n\n - Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.\n\n - Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.\n\n - Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.\n\n - Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.\n\n - Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.\n\n - Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.\n\n - Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.\n\n - Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.\n\n - Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9ce0c68b-80f2-4467-88d0-02473f98e2d4","title":"Founding Product Growth Lead","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-12T17:34:32.217+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9ce0c68b-80f2-4467-88d0-02473f98e2d4","applyUrl":"https://jobs.ashbyhq.com/harvey/9ce0c68b-80f2-4467-88d0-02473f98e2d4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is looking for a Growth Product Lead to own and drive the product-led growth strategy for our AI platform. This is a foundational role - the first dedicated growth product hire at Harvey - and an opportunity to define how we acquire, activate, and expand users across the world's leading law firms, in-house legal teams, and professional services organizations. You will sit at the intersection of Product, Marketing, and GTM, combining deep product thinking with a data-driven experimentation mindset to unlock new levers for growth. Reporting to the VP of Product, you will work cross-functionally with Engineering, Design, Marketing, Sales, and Customer Success to build the systems, features, and experiences that accelerate Harvey's trajectory.
Define and own Harvey's product-led growth strategy, identifying the highest-impact opportunities across the user lifecycle — from acquisition and activation to engagement, retention, and expansion.
Build and run a rigorous experimentation program: develop hypotheses, design A/B tests, and iterate quickly based on data to optimize key growth metrics (e.g., activation rate, time-to-value, feature adoption, expansion revenue).
Partner closely with Engineering and Design to ship growth-oriented product features — including onboarding flows, in-product nudges, self-serve capabilities, and viral loops — at the pace Harvey operates.
Collaborate with Marketing (Demand Gen, Lifecycle, Performance Marketing) to connect top-of-funnel acquisition efforts to in-product activation and conversion.
Work with Sales and Customer Success to understand enterprise adoption patterns, identify product-driven expansion opportunities, and reduce friction in the customer journey.
Define, instrument, and monitor growth KPIs; build dashboards and reporting to give the business clear visibility into growth performance.
Inform pricing, packaging, and self-serve strategy in partnership with GTM leadership.
Champion a culture of experimentation and data-informed decision-making across teams.
8+ years of product management experience, with at least 3 years focused on growth, product-led growth (PLG), or growth engineering at a high-growth B2B SaaS company.
Proven track record of driving measurable growth outcomes — you have shipped experiments and features that moved key business metrics (activation, retention, expansion, revenue).
Deep fluency in growth analytics: you are comfortable with SQL, product analytics tools (Amplitude, Mixpanel, or similar), and building data narratives that drive decisions.
Strong product sense — you can identify high-leverage opportunities, scope MVPs, and ship quickly without sacrificing quality.
Excellent cross-functional collaboration skills, with experience partnering across Engineering, Design, Marketing, Sales, and Customer Success.
Startup or high-growth experience — you thrive in ambiguity, move fast, and are comfortable building from zero.
Passion for AI and its potential to transform professional services.
Nice to Have
Experience with enterprise or sales-assisted PLG motions (not purely self-serve consumer growth).
Familiarity with legal technology, professional services, or vertical SaaS.
Experience building self-serve onboarding or trial experiences in B2B.
$235,000 - $320,000 USD
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is looking for a Growth Product Lead to own and drive the product-led growth strategy for our AI platform. This is a foundational role - the first dedicated growth product hire at Harvey - and an opportunity to define how we acquire, activate, and expand users across the world's leading law firms, in-house legal teams, and professional services organizations. You will sit at the intersection of Product, Marketing, and GTM, combining deep product thinking with a data-driven experimentation mindset to unlock new levers for growth. Reporting to the VP of Product, you will work cross-functionally with Engineering, Design, Marketing, Sales, and Customer Success to build the systems, features, and experiences that accelerate Harvey's trajectory.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Define and own Harvey's product-led growth strategy, identifying the highest-impact opportunities across the user lifecycle — from acquisition and activation to engagement, retention, and expansion.\n\n - Build and run a rigorous experimentation program: develop hypotheses, design A/B tests, and iterate quickly based on data to optimize key growth metrics (e.g., activation rate, time-to-value, feature adoption, expansion revenue).\n\n - Partner closely with Engineering and Design to ship growth-oriented product features — including onboarding flows, in-product nudges, self-serve capabilities, and viral loops — at the pace Harvey operates.\n\n - Collaborate with Marketing (Demand Gen, Lifecycle, Performance Marketing) to connect top-of-funnel acquisition efforts to in-product activation and conversion.\n\n - Work with Sales and Customer Success to understand enterprise adoption patterns, identify product-driven expansion opportunities, and reduce friction in the customer journey.\n\n - Define, instrument, and monitor growth KPIs; build dashboards and reporting to give the business clear visibility into growth performance.\n\n - Inform pricing, packaging, and self-serve strategy in partnership with GTM leadership.\n\n - Champion a culture of experimentation and data-informed decision-making across teams.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of product management experience, with at least 3 years focused on growth, product-led growth (PLG), or growth engineering at a high-growth B2B SaaS company.\n\n - Proven track record of driving measurable growth outcomes — you have shipped experiments and features that moved key business metrics (activation, retention, expansion, revenue).\n\n - Deep fluency in growth analytics: you are comfortable with SQL, product analytics tools (Amplitude, Mixpanel, or similar), and building data narratives that drive decisions.\n\n - Strong product sense — you can identify high-leverage opportunities, scope MVPs, and ship quickly without sacrificing quality.\n\n - Excellent cross-functional collaboration skills, with experience partnering across Engineering, Design, Marketing, Sales, and Customer Success.\n\n - Startup or high-growth experience — you thrive in ambiguity, move fast, and are comfortable building from zero.\n\n - Passion for AI and its potential to transform professional services.\n\nNice to Have\n\n - Experience with enterprise or sales-assisted PLG motions (not purely self-serve consumer growth).\n\n - Familiarity with legal technology, professional services, or vertical SaaS.\n\n - Experience building self-serve onboarding or trial experiences in B2B.\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$235,000 - $320,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9dd2ae7e-1297-43b3-9856-219e5169b22d","title":"Tax Operations Manager","department":"Finance","team":"Finance","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-13T18:24:22.751+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9dd2ae7e-1297-43b3-9856-219e5169b22d","applyUrl":"https://jobs.ashbyhq.com/harvey/9dd2ae7e-1297-43b3-9856-219e5169b22d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Tax Operations Manager will be responsible for Harvey’s Global Tax Compliance and Operation aspect of the tax function, which includes, global direct and indirect tax compliance, tax accounting and provision (ASC 740) and tax technology. The ideal candidate is hands-on, possesses a strong eye for details, is a strategic thinker, and is passionate about evolving traditional spreadsheet processes through technology. We are looking for someone that can thrive in an exceptionally fast-paced environment and is excited to build and enhance our processes from an early stage.
Global Tax Compliance
Support direct and indirect tax compliance and return preparation in partnership with third party tax advisors.
Oversee global tax compliance calendar and ensure timely filing and payment across all multiple jurisdictions.
Develop and maintain tax documentation and support all audit processes.
Establish standardized processes for global tax compliance.
Tax Operations and Provision
Support routine tax provision process, including deferred tax calculations and tax disclosures with the support of external tax advisors.
Maintain and develop documentation on technical tax positions.
Provide strategic oversight and technical input for tax provision methodology and process improvements.
Support monthly tax close process, including, calculation of above-the-line tax accruals and account reconciliations for all legal entities.
Coordinate with external auditors on periodic audits.
Process & Team Collaboration
Drive continuous improvement and automation in tax operations through process optimization and technology implementation.
Build and maintain strong internal controls and documentation for SOX compliance.
Collaborate across finance, accounting, and other cross-functional teams to ensure accurate tax data flows.
6+ years of experience of progressive corporate tax experience.
CPA License and/or advanced degree in taxation and accounting.
Experience in high-growth SaaS and public accounting with experience in tax operation, provision and compliance.
Experience with managing and building organization around operational processes.
Strong analytical and problem-solving skills with attention to detail.
Strong command of Microsoft Office applications, Netsuite, and experience with Anrok is a plus.
Curiosity on the role of AI in the field of tax operations.
$117,400-176,000 USD
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Tax Operations Manager will be responsible for Harvey’s Global Tax Compliance and Operation aspect of the tax function, which includes, global direct and indirect tax compliance, tax accounting and provision (ASC 740) and tax technology. The ideal candidate is hands-on, possesses a strong eye for details, is a strategic thinker, and is passionate about evolving traditional spreadsheet processes through technology. We are looking for someone that can thrive in an exceptionally fast-paced environment and is excited to build and enhance our processes from an early stage.\n\n\n\n\n\nWHAT YOU'LL DO\n\nGlobal Tax Compliance\n\n - Support direct and indirect tax compliance and return preparation in partnership with third party tax advisors.\n\n - Oversee global tax compliance calendar and ensure timely filing and payment across all multiple jurisdictions.\n\n - Develop and maintain tax documentation and support all audit processes.\n\n - Establish standardized processes for global tax compliance.\n\nTax Operations and Provision\n\n - Support routine tax provision process, including deferred tax calculations and tax disclosures with the support of external tax advisors.\n\n - Maintain and develop documentation on technical tax positions.\n\n - Provide strategic oversight and technical input for tax provision methodology and process improvements.\n\n - Support monthly tax close process, including, calculation of above-the-line tax accruals and account reconciliations for all legal entities.\n\n - Coordinate with external auditors on periodic audits.\n\nProcess & Team Collaboration\n\n - Drive continuous improvement and automation in tax operations through process optimization and technology implementation.\n\n - Build and maintain strong internal controls and documentation for SOX compliance.\n\n - Collaborate across finance, accounting, and other cross-functional teams to ensure accurate tax data flows.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6+ years of experience of progressive corporate tax experience.\n\n - CPA License and/or advanced degree in taxation and accounting.\n\n - Experience in high-growth SaaS and public accounting with experience in tax operation, provision and compliance.\n\n - Experience with managing and building organization around operational processes.\n\n - Strong analytical and problem-solving skills with attention to detail.\n\n - Strong command of Microsoft Office applications, Netsuite, and experience with Anrok is a plus.\n\n - Curiosity on the role of AI in the field of tax operations.\n\n\n\n\n\nCOMPENSATION\n\n$117,400-176,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-BG1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9df74f12-4b94-4ef1-8e95-61568e58c5c6","title":"Senior Commercial Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-30T19:47:25.748+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9df74f12-4b94-4ef1-8e95-61568e58c5c6","applyUrl":"https://jobs.ashbyhq.com/harvey/9df74f12-4b94-4ef1-8e95-61568e58c5c6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for an experienced lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.
More specifically, you will:
Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements
Provide training and develop resources in support of our sales and other cross-functional teams
We are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!
This role has flexibility to either be based in New York, N.Y.; San Francisco, CA; Chicago, IL; or Dallas, TX on a hybrid work model of 3 days per week in the office, or fully remote if based in another location within the US.
A law degree from an accredited law school
Admitted to practice law and in good standing in at least one jurisdiction and able to practice in Illinois
10+ years of law firm and/or in-house experience
Transactional background, including strong experience with complex SaaS, technology, and/or IP licensing and commercial agreements
Ability to think creatively, function independently and work proactively in a fast-paced environment
Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude
Ninja-like project management skills
Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.
$210,000-$265,000
#LI-ML3
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nWe are looking for an experienced lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.\n\n\n\n\n\nWHAT YOU'LL DO\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements\n\n - Provide training and develop resources in support of our sales and other cross-functional teams\n\nWe are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!\n\nThis role has flexibility to either be based in New York, N.Y.; San Francisco, CA; Chicago, IL; or Dallas, TX on a hybrid work model of 3 days per week in the office, or fully remote if based in another location within the US.\n\n\n\n\nWHAT YOU HAVE\n\n - A law degree from an accredited law school\n\n - Admitted to practice law and in good standing in at least one jurisdiction and able to practice in Illinois\n\n - 10+ years of law firm and/or in-house experience\n\n - Transactional background, including strong experience with complex SaaS, technology, and/or IP licensing and commercial agreements\n\n - Ability to think creatively, function independently and work proactively in a fast-paced environment\n\n - Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude\n\n - Ninja-like project management skills\n\n - Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.\n\n\n\n\nCOMPENSATION\n\n$210,000-$265,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML3\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9e017dc5-fb22-4d09-be8c-d7cb3442a739","title":"Corporate Business Development Manager","department":"Business Development","team":"Business Development","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-16T17:57:14.861+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9e017dc5-fb22-4d09-be8c-d7cb3442a739","applyUrl":"https://jobs.ashbyhq.com/harvey/9e017dc5-fb22-4d09-be8c-d7cb3442a739/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Partnerships team at Harvey is responsible for enabling step-change outcomes, working in lock-step with sales and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions.
This role owns Harvey’s product partner ecosystem, driving the end-to-end partner lifecycle—sourcing, negotiating, and operationalizing ecosystem relationships—while designing repeatable processes that allow the program to scale globally. They partner cross-functionally with Product, Engineering, Legal, and GTM teams to ensure every integration delivers measurable customer and revenue impact. It is a rare opportunity to shape the connective tissue of a category-defining legal AI platform at a moment when the ecosystem is still being built from the ground up.
What You’ll Do
• Identify, evaluate, and scale ecosystem partnerships that expand Harvey's product capabilities and competitive moat.
• Build and own the operational processes, playbooks, and tooling that move partnerships from pipeline through execution to live deployment at scale.
• Manage active partner relationships globally, ensuring integrations remain healthy, adoption grows, and new opportunities surface from existing partnerships.
• Serve as a visible face of Harvey’s ecosystem, building trusted relationships and representing Harvey in the broader startup community.
• Systematically identify and prioritize high-potential startups and emerging companies that are well-positioned to build with Harvey, using structured theses, ecosystem mapping, and data-driven signals.
• Collaborate with Product, Engineering, Sales, Customer Success, and Marketing to translate partner requirements into integration specifications, influence roadmap prioritization, incorporate ecosystem partnerships into go-to-market motions, and drive technical delivery and customer value creation.
What You Have
• 5+ years of experience in business development, product management, business operations and strategy, or a related field.
• Proven track record of engaging with external partners or customers to build, launch, and scale programs or integrations, ideally in SaaS, AI, or adjacent B2B technology markets.
• Experience working cross-functionally with Product, Marketing, Sales, and/or Operations teams to design and execute multi-stakeholder initiatives.
• Strong analytical skills and comfort using both qualitative and quantitative inputs to develop theses, prioritize opportunities, and measure impact.
• Excellent communication and relationship-building skills, with the ability to context-switch between executive, operator, and technical audiences.
$200,000 - $260,000 USD OTE 70/30
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nThe Partnerships team at Harvey is responsible for enabling step-change outcomes, working in lock-step with sales and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions.\n\nThis role owns Harvey’s product partner ecosystem, driving the end-to-end partner lifecycle—sourcing, negotiating, and operationalizing ecosystem relationships—while designing repeatable processes that allow the program to scale globally. They partner cross-functionally with Product, Engineering, Legal, and GTM teams to ensure every integration delivers measurable customer and revenue impact. It is a rare opportunity to shape the connective tissue of a category-defining legal AI platform at a moment when the ecosystem is still being built from the ground up.\n\n\n\n\nWhat You’ll Do\n• Identify, evaluate, and scale ecosystem partnerships that expand Harvey's product capabilities and competitive moat.\n• Build and own the operational processes, playbooks, and tooling that move partnerships from pipeline through execution to live deployment at scale.\n• Manage active partner relationships globally, ensuring integrations remain healthy, adoption grows, and new opportunities surface from existing partnerships.\n• Serve as a visible face of Harvey’s ecosystem, building trusted relationships and representing Harvey in the broader startup community.\n• Systematically identify and prioritize high-potential startups and emerging companies that are well-positioned to build with Harvey, using structured theses, ecosystem mapping, and data-driven signals.\n• Collaborate with Product, Engineering, Sales, Customer Success, and Marketing to translate partner requirements into integration specifications, influence roadmap prioritization, incorporate ecosystem partnerships into go-to-market motions, and drive technical delivery and customer value creation.\n\n\n\n\nWhat You Have\n• 5+ years of experience in business development, product management, business operations and strategy, or a related field.\n• Proven track record of engaging with external partners or customers to build, launch, and scale programs or integrations, ideally in SaaS, AI, or adjacent B2B technology markets.\n• Experience working cross-functionally with Product, Marketing, Sales, and/or Operations teams to design and execute multi-stakeholder initiatives.\n• Strong analytical skills and comfort using both qualitative and quantitative inputs to develop theses, prioritize opportunities, and measure impact.\n• Excellent communication and relationship-building skills, with the ability to context-switch between executive, operator, and technical audiences.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$200,000 - $260,000 USD OTE 70/30\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9ea6dcda-7869-4181-b493-2822bbc14097","title":"Technical Program Manager, Quality and Reliability","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-02-17T19:34:54.954+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9ea6dcda-7869-4181-b493-2822bbc14097","applyUrl":"https://jobs.ashbyhq.com/harvey/9ea6dcda-7869-4181-b493-2822bbc14097/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a Technical Program Manager, Quality and Reliability to champion cross-functional initiatives that enhance the quality, reliability, and operational excellence at Harvey. You will be the ultimate owner of Harvey’s product quality. You will collaborate closely with Engineering, Product, and Operation teams to identify and address critical gaps in test coverage, release safety, incident management, and system observability. You will discover reliability risks and partner with Platform teams to drive broad improvements, focusing on building repeatable, scalable reliability guardrails as Harvey navigates hyper-growth.
Own release management end-to-end, ensuring on-time, high-quality product releases through coordination across all teams in a fast-paced environment.
Introduce and enforce change safety standards, such as risk assessments, rollback procedures, feature flag, and bug bashes to reduce regressions and customer impact.
Lead horizontal reliability initiatives focused on improving test coverage, observability, and incident response readiness.
Define, measure, and report on reliability metrics (e.g. change failure rate, MTTR, SLI), and drive accountability for sustained improvement.
Identify systemic gaps in release processes, testing, monitoring, and incident response; convert findings into structured improvement plans with clear owners and timelines.
Drive rapid triage and resolution of customer-reported issues in partnership with Product and User Operations, ensuring timely followup and continuous improvements.
Own and improve the incident management lifecycle: Facilitate rigorous post-incident reviews, ensuring root causes are identified and corrective and preventative actions are tracked to completion..
Oversee vendor reliability and SLA compliance, including performance monitoring, incident escalation, and periodic business reviews.
5+ years of experience in technical program management or release management, ideally within SaaS or fast-moving tech companies
Prior Experience working as Software QA or Test Engineer, preferably with SaaS products.
Strong understanding of engineering workflows, including CI/CD, release cycles, and infrastructure planning.
Experience partnering with engineering and product leadership to achieve cross-team quality and reliability objectives.
Excellent communication skills—you can distill complexity into clarity for both technical and non-technical audiences.
A track record of building systems and processes that scale with growth.
Comfort in ambiguity and eagerness to build structure where there is none.
Bachelor’s degree in Computer Science, Engineering, or related technical field.
Bonus Points
Familiarity with incident management tooling (PagerDuty, Incident.io), monitoring stacks (Datadog, Prometheus, Grafana), and test automation frameworks (Playwright, Cypress, Selenium)
$200,00 - $275,000 USD
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a Technical Program Manager, Quality and Reliability to champion cross-functional initiatives that enhance the quality, reliability, and operational excellence at Harvey. You will be the ultimate owner of Harvey’s product quality. You will collaborate closely with Engineering, Product, and Operation teams to identify and address critical gaps in test coverage, release safety, incident management, and system observability. You will discover reliability risks and partner with Platform teams to drive broad improvements, focusing on building repeatable, scalable reliability guardrails as Harvey navigates hyper-growth.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own release management end-to-end, ensuring on-time, high-quality product releases through coordination across all teams in a fast-paced environment.\n\n - Introduce and enforce change safety standards, such as risk assessments, rollback procedures, feature flag, and bug bashes to reduce regressions and customer impact.\n\n - Lead horizontal reliability initiatives focused on improving test coverage, observability, and incident response readiness.\n\n - Define, measure, and report on reliability metrics (e.g. change failure rate, MTTR, SLI), and drive accountability for sustained improvement.\n\n - Identify systemic gaps in release processes, testing, monitoring, and incident response; convert findings into structured improvement plans with clear owners and timelines.\n\n - Drive rapid triage and resolution of customer-reported issues in partnership with Product and User Operations, ensuring timely followup and continuous improvements.\n\n - Own and improve the incident management lifecycle: Facilitate rigorous post-incident reviews, ensuring root causes are identified and corrective and preventative actions are tracked to completion..\n\n - Oversee vendor reliability and SLA compliance, including performance monitoring, incident escalation, and periodic business reviews.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in technical program management or release management, ideally within SaaS or fast-moving tech companies\n\n - Prior Experience working as Software QA or Test Engineer, preferably with SaaS products.\n\n - Strong understanding of engineering workflows, including CI/CD, release cycles, and infrastructure planning.\n\n - Experience partnering with engineering and product leadership to achieve cross-team quality and reliability objectives.\n\n - Excellent communication skills—you can distill complexity into clarity for both technical and non-technical audiences.\n\n - A track record of building systems and processes that scale with growth.\n\n - Comfort in ambiguity and eagerness to build structure where there is none.\n\n - Bachelor’s degree in Computer Science, Engineering, or related technical field.\n\n - Bonus Points\n \n - Familiarity with incident management tooling (PagerDuty, Incident.io http://Incident.io), monitoring stacks (Datadog, Prometheus, Grafana), and test automation frameworks (Playwright, Cypress, Selenium)\n\n\n\n\n\n\n\nCOMPENSATION\n\n$200,00 - $275,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"9ecf8cf7-4583-4660-bb4d-5485917cd4b6","title":"Social Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-05T17:18:17.375+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/9ecf8cf7-4583-4660-bb4d-5485917cd4b6","applyUrl":"https://jobs.ashbyhq.com/harvey/9ecf8cf7-4583-4660-bb4d-5485917cd4b6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re hiring a Social Manager to define Harvey’s voice. You’ll own how we show up across platforms, turning what we’re building into clear, credible, and relevant narratives about AI, law, and professional work. This is a high-trust role. You’ll work closely with product, comms, and leadership to ensure what we say externally reflects what actually matters internally. Some work is planned; some is real-time. Both need to be sharp. This role calls for someone who can spot a cultural moment, move quickly, and communicate with precision and nuance across audiences that range from BigLaw partners to AI researchers to general business media.
Own Harvey’s social strategy and execution (LinkedIn, X, and emerging channels)
Turn product updates, customer outcomes, and company thinking into high-signal content
Translate complex legal and AI concepts into content that lands with both technical and non-technical audiences
Monitor social sentiment and industry conversations to surface opportunities and flag potential issues in real time
Lead real-time and sensitive communications with good judgment
Build an audience of practitioners, decision-makers, and credible voices
Partner with design, content, and leadership to produce concise, effective posts
5+ years in social, ideally in high-stakes or high-growth tech or AI environments
Experience building a relevant, engaged audience
Strong writing and editorial judgment
Show sharp judgment under pressure and can move quickly without sacrificing quality
Have a genuine feel for internet culture, online communities, and what makes content travel
Experience handling launches, announcements, and sensitive moments
Clear understanding of how people consume information online
Comfort using analytics to inform decisions
Experience in legal tech, enterprise SaaS, or similar spaces
Background in writing, journalism, or editorial
Familiarity with legal audiences and how they evaluate tools
Interest in AI and responsible communication
$136,000-$204,000
#LI-AM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re hiring a Social Manager to define Harvey’s voice. You’ll own how we show up across platforms, turning what we’re building into clear, credible, and relevant narratives about AI, law, and professional work. This is a high-trust role. You’ll work closely with product, comms, and leadership to ensure what we say externally reflects what actually matters internally. Some work is planned; some is real-time. Both need to be sharp. This role calls for someone who can spot a cultural moment, move quickly, and communicate with precision and nuance across audiences that range from BigLaw partners to AI researchers to general business media.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own Harvey’s social strategy and execution (LinkedIn, X, and emerging channels)\n\n - Turn product updates, customer outcomes, and company thinking into high-signal content\n\n - Translate complex legal and AI concepts into content that lands with both technical and non-technical audiences\n\n - Monitor social sentiment and industry conversations to surface opportunities and flag potential issues in real time\n\n - Lead real-time and sensitive communications with good judgment\n\n - Build an audience of practitioners, decision-makers, and credible voices\n\n - Partner with design, content, and leadership to produce concise, effective posts\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years in social, ideally in high-stakes or high-growth tech or AI environments\n\n - Experience building a relevant, engaged audience\n\n - Strong writing and editorial judgment\n\n - Show sharp judgment under pressure and can move quickly without sacrificing quality\n\n - Have a genuine feel for internet culture, online communities, and what makes content travel\n\n - Experience handling launches, announcements, and sensitive moments\n\n - Clear understanding of how people consume information online\n\n - Comfort using analytics to inform decisions\n\n\n\n\nNICE TO HAVE\n\n - Experience in legal tech, enterprise SaaS, or similar spaces\n\n - Background in writing, journalism, or editorial\n\n - Familiarity with legal audiences and how they evaluate tools\n\n - Interest in AI and responsible communication\n\n\n\n\n\nCOMPENSATION\n\n$136,000-$204,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-AM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"a150789e-6b01-4780-9325-7ec968252ddc","title":"Support Operations Engineer","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-22T16:43:45.923+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/a150789e-6b01-4780-9325-7ec968252ddc","applyUrl":"https://jobs.ashbyhq.com/harvey/a150789e-6b01-4780-9325-7ec968252ddc/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's support org is growing fast, and keeping our specialists equipped to handle an increasingly complex product requires more than good processes, it requires smart tooling. We're looking for a Support Operations Engineer who has built this before and can hit the ground running.
Reporting to the Support Operations Manager, you'll own the automation infrastructure, AI-assisted workflows, and reporting systems that make our specialists faster and more effective. Working alongside the Support Systems Administrator (platform infrastructure and config) and the Support Operations Lead (Zendesk-native features including Copilot and Chatbot), your lane is everything built on top of or extending beyond that foundation, custom integrations, cross-stack automation, and the technical layer that connects it all.
This role is for someone who deeply understands support operations, has a track record of building AI and automation tooling in production environments, and is energized by making support and human agents better.
Design, build, and maintain AI-assisted tools that improve how support specialists triage, research, and resolve tickets; including agent-facing copilots, knowledge surfacing tools, and response assist features
Own the automation layer across the support stack, building custom integrations, cross-tool workflows, and solutions that extend beyond what Zendesk natively offers
Partner with Data team to build and maintain reporting infrastructure that gives the support org real-time and historical visibility into volume, quality, efficiency, and trends
Identify manual or repetitive agent workflows and architect automated or AI-assisted alternatives that reduce friction without sacrificing quality
Partner with the Support Enablement Lead to integrate tooling improvements into how agents are trained and how knowledge is surfaced in the moment of need
Collaborate with the Support Systems Administrator to ensure automation and AI initiatives are implemented and maintained cleanly within the core support stack
Partner closely with the Support Systems Administrator and Support Operations Lead — they own the Zendesk platform and its native features; you own what's built beyond it
Evaluate new tools, run structured pilots, and bring recommendations to leadership with clear rationale and data
Document systems, integration logic, and automation workflows to ensure maintainability as the org scales
5-7+ years of experience in support operations or CX tooling in an AI-forward environment
Demonstrated track record of shipping AI-assisted workflows and automation in live support environments
Deep hands-on experience with AI tooling in the support/CX space: LLM-powered copilots, RAG systems, agent assist platforms, and how to deploy them responsibly at scale
Expert-level familiarity with support platforms (Zendesk strongly preferred), including working with APIs and integration layers beyond out-of-the-box configuration
Built and owned reporting systems end-to-end
Strong operational intuition: you've worked in or alongside support teams and understand what agent friction actually looks like
Clear communicator who can translate technical decisions for non-technical stakeholders and leadership
$104,000 - $156,000 USD
#LI-AD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's support org is growing fast, and keeping our specialists equipped to handle an increasingly complex product requires more than good processes, it requires smart tooling. We're looking for a Support Operations Engineer who has built this before and can hit the ground running.\n\nReporting to the Support Operations Manager, you'll own the automation infrastructure, AI-assisted workflows, and reporting systems that make our specialists faster and more effective. Working alongside the Support Systems Administrator (platform infrastructure and config) and the Support Operations Lead (Zendesk-native features including Copilot and Chatbot), your lane is everything built on top of or extending beyond that foundation, custom integrations, cross-stack automation, and the technical layer that connects it all.\n\nThis role is for someone who deeply understands support operations, has a track record of building AI and automation tooling in production environments, and is energized by making support and human agents better.\n\n\n\n\nWHAT YOU'LL DO\n\n - Design, build, and maintain AI-assisted tools that improve how support specialists triage, research, and resolve tickets; including agent-facing copilots, knowledge surfacing tools, and response assist features\n\n - Own the automation layer across the support stack, building custom integrations, cross-tool workflows, and solutions that extend beyond what Zendesk natively offers\n\n - Partner with Data team to build and maintain reporting infrastructure that gives the support org real-time and historical visibility into volume, quality, efficiency, and trends\n\n - Identify manual or repetitive agent workflows and architect automated or AI-assisted alternatives that reduce friction without sacrificing quality\n\n - Partner with the Support Enablement Lead to integrate tooling improvements into how agents are trained and how knowledge is surfaced in the moment of need\n\n - Collaborate with the Support Systems Administrator to ensure automation and AI initiatives are implemented and maintained cleanly within the core support stack\n\n - Partner closely with the Support Systems Administrator and Support Operations Lead — they own the Zendesk platform and its native features; you own what's built beyond it\n\n - Evaluate new tools, run structured pilots, and bring recommendations to leadership with clear rationale and data\n\n - Document systems, integration logic, and automation workflows to ensure maintainability as the org scales\n\n\n\n\nWHAT YOU HAVE\n\n - 5-7+ years of experience in support operations or CX tooling in an AI-forward environment\n\n - Demonstrated track record of shipping AI-assisted workflows and automation in live support environments\n\n - Deep hands-on experience with AI tooling in the support/CX space: LLM-powered copilots, RAG systems, agent assist platforms, and how to deploy them responsibly at scale\n\n - Expert-level familiarity with support platforms (Zendesk strongly preferred), including working with APIs and integration layers beyond out-of-the-box configuration\n\n - Built and owned reporting systems end-to-end\n\n - Strong operational intuition: you've worked in or alongside support teams and understand what agent friction actually looks like\n\n - Clear communicator who can translate technical decisions for non-technical stakeholders and leadership\n\n\n\nCOMPENSATION\n\n$104,000 - $156,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AD1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"a194c24f-38ee-4c7e-908b-060a16dfaa9d","title":"Law School Student Ambassador","department":"Legal","team":"Legal","employmentType":"Contract","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-25T16:59:33.472+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/a194c24f-38ee-4c7e-908b-060a16dfaa9d","applyUrl":"https://jobs.ashbyhq.com/harvey/a194c24f-38ee-4c7e-908b-060a16dfaa9d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Law School Student Ambassador is a current JD candidate who serves as Harvey's on-campus champion, connecting the product with the student community at their law school. This role sits within the Law School Partnerships team, whose mission is to make Harvey an indispensable part of legal education by embedding the platform into how students learn and work. By building peer-to-peer awareness and hosting hands-on programming, the Ambassador accelerates student adoption and generates insights that shape Harvey's academic go-to-market strategy. They partner with faculty, student organizations, and Harvey's internal partnerships and marketing teams to tailor campus engagement to their school's unique culture. It is a rare opportunity for a law student to gain frontline experience at one of the fastest-growing AI companies while developing skills in community building, product evangelism, and cross-functional collaboration.
Serve as Harvey's on-campus representative, hosting workshops, demos, and informational sessions that drive awareness and active usage across your law school community.
Build and maintain relationships with law school faculty, librarians, student organizations, and career services to integrate Harvey into academic programming.
Develop and execute a campus engagement plan each semester, tailored to your school's community, events calendar, and student needs.
Collect and relay student feedback—including feature requests, adoption barriers, and use-case insights—to the Partnerships team to inform product and program strategy.
Track and report on engagement metrics such as sign-ups, active users, and event attendance to measure program impact at your school.
Currently enrolled in a JD program at an accredited law school (1L, 2L, or 3L) that is part of Harvey’s Law School Program.
Demonstrated leadership in student organizations, journals, moot court, or campus initiatives.
Strong interpersonal and communication skills with the ability to engage peers, faculty, and administrators.
Genuine enthusiasm for AI and its potential to transform the practice of law.
Self-motivated and able to execute independently in a remote, distributed environment with minimal day-to-day oversight.
Comfort with technology and willingness to develop deep product knowledge of Harvey's platform.
#LI-LW1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Law School Student Ambassador is a current JD candidate who serves as Harvey's on-campus champion, connecting the product with the student community at their law school. This role sits within the Law School Partnerships team, whose mission is to make Harvey an indispensable part of legal education by embedding the platform into how students learn and work. By building peer-to-peer awareness and hosting hands-on programming, the Ambassador accelerates student adoption and generates insights that shape Harvey's academic go-to-market strategy. They partner with faculty, student organizations, and Harvey's internal partnerships and marketing teams to tailor campus engagement to their school's unique culture. It is a rare opportunity for a law student to gain frontline experience at one of the fastest-growing AI companies while developing skills in community building, product evangelism, and cross-functional collaboration.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as Harvey's on-campus representative, hosting workshops, demos, and informational sessions that drive awareness and active usage across your law school community.\n\n - Build and maintain relationships with law school faculty, librarians, student organizations, and career services to integrate Harvey into academic programming.\n\n - Develop and execute a campus engagement plan each semester, tailored to your school's community, events calendar, and student needs.\n\n - Collect and relay student feedback—including feature requests, adoption barriers, and use-case insights—to the Partnerships team to inform product and program strategy.\n\n - Track and report on engagement metrics such as sign-ups, active users, and event attendance to measure program impact at your school.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Currently enrolled in a JD program at an accredited law school (1L, 2L, or 3L) that is part of Harvey’s Law School Program.\n\n - Demonstrated leadership in student organizations, journals, moot court, or campus initiatives.\n\n - Strong interpersonal and communication skills with the ability to engage peers, faculty, and administrators.\n\n - Genuine enthusiasm for AI and its potential to transform the practice of law.\n\n - Self-motivated and able to execute independently in a remote, distributed environment with minimal day-to-day oversight.\n\n - Comfort with technology and willingness to develop deep product knowledge of Harvey's platform.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LW1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"a35efd1c-e5ad-4556-bfa4-d2e13f8b7f1c","title":"Applied Legal Researcher","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-02-05T02:45:51.904+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/a35efd1c-e5ad-4556-bfa4-d2e13f8b7f1c","applyUrl":"https://jobs.ashbyhq.com/harvey/a35efd1c-e5ad-4556-bfa4-d2e13f8b7f1c/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a legal researcher with a strong understanding of how law firms, financial institutions, large corporations, and other organizations deliver professional services and execute complex legal and knowledge work tasks. We have incredible product-market fit and demand across diverse customer profiles. Executing on this demand requires a strong understanding of our customers' workflows and how those workflows can be accelerated by AI systems.
To facilitate the development of these systems, you will:
Develop and deliver subject-matter expertise to support AI research
Work closely with our engineering, product, and design teams to define and develop AI systems
Build and improve AI systems through prompt engineering, fine tuning, and other techniques
Build proprietary benchmarks and datasets to evaluate models and model systems
Partner directly with clients to understand their workflows, identify pain points, and translate complex business and legal requirements into technical solutions
JD or equivalent post-graduate qualification
3-7 years of experience at a law firm, financial institution, or equivalent professional service provider
Demonstrated ability to deliver high quality work product on demanding deadlines
Ability to effectively communicate with a variety internal and external stakeholders and translate complex problems effectively between them
Ability to define positive outcomes in situations with underspecified success criteria
Deep intellectual curiosity and eagerness to learn across domains
Willingness and desire to do work in the trenches - e.g., grading hundreds of answers, breaking down thousands of documents - getting the models to do junior associate work requires a lot of things that look like junior associate work
$180,000 - $220,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a legal researcher with a strong understanding of how law firms, financial institutions, large corporations, and other organizations deliver professional services and execute complex legal and knowledge work tasks. We have incredible product-market fit and demand across diverse customer profiles. Executing on this demand requires a strong understanding of our customers' workflows and how those workflows can be accelerated by AI systems.\n\n\n\n\nWHAT YOU'LL DO\n\nTo facilitate the development of these systems, you will:\n\n - Develop and deliver subject-matter expertise to support AI research\n\n - Work closely with our engineering, product, and design teams to define and develop AI systems\n\n - Build and improve AI systems through prompt engineering, fine tuning, and other techniques\n\n - Build proprietary benchmarks and datasets to evaluate models and model systems\n\n - Partner directly with clients to understand their workflows, identify pain points, and translate complex business and legal requirements into technical solutions\n \n \n\n\nWHAT YOU HAVE\n\n - JD or equivalent post-graduate qualification\n\n - 3-7 years of experience at a law firm, financial institution, or equivalent professional service provider\n\n - Demonstrated ability to deliver high quality work product on demanding deadlines\n\n - Ability to effectively communicate with a variety internal and external stakeholders and translate complex problems effectively between them\n\n - Ability to define positive outcomes in situations with underspecified success criteria\n\n - Deep intellectual curiosity and eagerness to learn across domains\n\n - Willingness and desire to do work in the trenches - e.g., grading hundreds of answers, breaking down thousands of documents - getting the models to do junior associate work requires a lot of things that look like junior associate work\n\n\n\n\nCOMPENSATION RANGE\n\n$180,000 - $220,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"a64cd666-0018-4ad9-9c9e-0fce859836f6","title":"Field Marketing Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-03-26T13:48:22.691+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/a64cd666-0018-4ad9-9c9e-0fce859836f6","applyUrl":"https://jobs.ashbyhq.com/harvey/a64cd666-0018-4ad9-9c9e-0fce859836f6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re looking for a hands-on Field Marketing Manager to help build Harvey’s EMEA field marketing motion from the ground up.
This is not a role where you’ll inherit a perfectly running events machine. You’ll help create it — building the playbooks, processes, agency relationships, event criteria, reporting, and execution standards that allow us to show up consistently and commercially across EMEA.
You’ll own a mix of first-party and third-party field activity, from executive dinners, roundtables to conferences and sponsorships. The role is highly executional, but also highly strategic: you’ll be expected to get deep into the details while helping define what “great” looks like for field marketing at Harvey.
This is a role for someone who loves being close to the action: partnering with Sales, working events on the ground, improving every touchpoint, and turning a high-volume motion into a repeatable, measurable, high-quality growth engine.
Build the EMEA field marketing engine — create the playbooks, processes, planning rhythms, agency model, vendor bench, and measurement foundations needed to scale field marketing across the region.
Plan and execute high-quality field programmes — own third-party conferences and grow the program into first-party events.
Partner deeply with GTM — work with Sales and customer-facing teams to prioritise markets, accounts, audiences, and event formats that support pipeline generation, opportunity acceleration, and strategic relationship building.
Raise the quality bar for how Harvey shows up — improve booth experiences, onsite execution, pre-event targeting, attendee briefing, Sales enablement, VIP moments, follow-up, and post-event reporting.
Build repeatable event motions — develop clear frameworks for when we sponsor, when we host, what package we buy, who attends, what Sales needs to do, and how success is measured.
Own execution details — manage budgets, logistics, vendors, agencies, timelines, staffing, swag, onsite delivery, lead capture, and follow-up across multiple events and markets.
Measure and improve impact — track performance across field activity, including attendance, target account engagement, qualified leads, meetings, pipeline generated, pipeline influenced, and ROI.
4–7 years of experience in building field marketing or event marketing motions from the ground up, ideally in B2B SaaS, technology, or professional services.
Proven experience planning and executing high-quality events or field activations that support pipeline, lead generation, account engagement, or revenue impact.
Strong Sales partnership instincts, with experience building territory-based or account-focused marketing motions.
Highly organised and operationally rigorous, with a high bar for detail and the ability to manage multiple events, stakeholders, vendors, and timelines at once.
Comfortable building from scratch in a fast-moving environment, including creating new processes, playbooks, workflows, and ways of working.
Strong commercial judgment, with the ability to connect event activity to GTM priorities and measurable business outcomes.
Comfortable getting hands-on — from strategy and planning through to onsite execution, rep wrangling, logistics, and follow-up.
Familiarity with AI tooling is highly desirable.
Experience marketing to legal, financial services, consulting, enterprise, or other high-touch professional audiences is a plus.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nWe’re looking for a hands-on Field Marketing Manager to help build Harvey’s EMEA field marketing motion from the ground up.\n\nThis is not a role where you’ll inherit a perfectly running events machine. You’ll help create it — building the playbooks, processes, agency relationships, event criteria, reporting, and execution standards that allow us to show up consistently and commercially across EMEA.\n\nYou’ll own a mix of first-party and third-party field activity, from executive dinners, roundtables to conferences and sponsorships. The role is highly executional, but also highly strategic: you’ll be expected to get deep into the details while helping define what “great” looks like for field marketing at Harvey.\n\nThis is a role for someone who loves being close to the action: partnering with Sales, working events on the ground, improving every touchpoint, and turning a high-volume motion into a repeatable, measurable, high-quality growth engine.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build the EMEA field marketing engine — create the playbooks, processes, planning rhythms, agency model, vendor bench, and measurement foundations needed to scale field marketing across the region.\n\n - Plan and execute high-quality field programmes — own third-party conferences and grow the program into first-party events.\n\n - Partner deeply with GTM — work with Sales and customer-facing teams to prioritise markets, accounts, audiences, and event formats that support pipeline generation, opportunity acceleration, and strategic relationship building.\n\n - Raise the quality bar for how Harvey shows up — improve booth experiences, onsite execution, pre-event targeting, attendee briefing, Sales enablement, VIP moments, follow-up, and post-event reporting.\n\n - Build repeatable event motions — develop clear frameworks for when we sponsor, when we host, what package we buy, who attends, what Sales needs to do, and how success is measured.\n\n - Own execution details — manage budgets, logistics, vendors, agencies, timelines, staffing, swag, onsite delivery, lead capture, and follow-up across multiple events and markets.\n\n - Measure and improve impact — track performance across field activity, including attendance, target account engagement, qualified leads, meetings, pipeline generated, pipeline influenced, and ROI.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 4–7 years of experience in building field marketing or event marketing motions from the ground up, ideally in B2B SaaS, technology, or professional services.\n\n - Proven experience planning and executing high-quality events or field activations that support pipeline, lead generation, account engagement, or revenue impact.\n\n - Strong Sales partnership instincts, with experience building territory-based or account-focused marketing motions.\n\n - Highly organised and operationally rigorous, with a high bar for detail and the ability to manage multiple events, stakeholders, vendors, and timelines at once.\n\n - Comfortable building from scratch in a fast-moving environment, including creating new processes, playbooks, workflows, and ways of working.\n\n - Strong commercial judgment, with the ability to connect event activity to GTM priorities and measurable business outcomes.\n\n - Comfortable getting hands-on — from strategy and planning through to onsite execution, rep wrangling, logistics, and follow-up.\n\n - Familiarity with AI tooling is highly desirable.\n\n - Experience marketing to legal, financial services, consulting, enterprise, or other high-touch professional audiences is a plus.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"a69d1923-89dc-499c-ad87-5597ea1b9b10","title":"Detection & Response Security Engineer","department":"Security","team":"Security","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-09T18:25:55.971+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/a69d1923-89dc-499c-ad87-5597ea1b9b10","applyUrl":"https://jobs.ashbyhq.com/harvey/a69d1923-89dc-499c-ad87-5597ea1b9b10/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.
We are looking for an offensive security minded blue teamer to help us proactively identify and mitigate all threats against Harvey. Your offensive security expertise will be key in prioritizing the right defenses, modeling threats against our infrastructure, and chasing down leads. You will have the opportunity to build your Software Engineering and System Design skills as you’re working on our state of the art agentic threat detection platform built on ClickHouse.
As an early member of our Security Detection and Response team, you will play a key role in shaping the foundation of our Detection and Response program. We are a small but effective team and have a high bar for our work.
Our security program at Harvey is driven by our collective offensive security experience: Breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies’ data breaches. We conduct regular pentests and red team exercises with external security firms. At the same time, we are all software engineers, contributing code daily, and approaching security topics with an engineering-first approach.
Build strong relationships with key employees across the organization
Use your offensive security expertise to develop plausible threat scenarios and identify opportunities for detection
Assess logs for gaps and implement additional logging as needed
Build out sophisticated data pipelines to handle increasing volumes of data and enrich our observability
Lead incident response, as needed
Develop detection rules and a process for keeping them effective in collaboration with our other D&R Engineers
Participate in table-top and redteam exercises to evaluate efficacy
Demonstrated ability to find weaknesses (e.g. privilege escalation) in real-world corporate networks, cloud environments, or applications
Hands-on experience responding to security incidents
Strong understanding of computer networks, operating systems, and cryptographic protocols
4+ years of experience in Security, Software Engineering, Site Reliability Engineering, or related disciplines
Experience working at a small company, smaller independent division of larger company, or a hyper-growth startup
Experience with ClickHouse or similar data warehouses
Red team experience
Experience in incident commander role, managing security incidents or other disasters
$188,000 - $282,000
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nSome of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.\n\nOur customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.\n\nWe are looking for an offensive security minded blue teamer to help us proactively identify and mitigate all threats against Harvey. Your offensive security expertise will be key in prioritizing the right defenses, modeling threats against our infrastructure, and chasing down leads. You will have the opportunity to build your Software Engineering and System Design skills as you’re working on our state of the art agentic threat detection platform built on ClickHouse.\n\nAs an early member of our Security Detection and Response team, you will play a key role in shaping the foundation of our Detection and Response program. We are a small but effective team and have a high bar for our work.\n\nOur security program at Harvey is driven by our collective offensive security experience: Breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies’ data breaches. We conduct regular pentests and red team exercises with external security firms. At the same time, we are all software engineers, contributing code daily, and approaching security topics with an engineering-first approach.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build strong relationships with key employees across the organization\n\n - Use your offensive security expertise to develop plausible threat scenarios and identify opportunities for detection\n\n - Assess logs for gaps and implement additional logging as needed\n\n - Build out sophisticated data pipelines to handle increasing volumes of data and enrich our observability\n\n - Lead incident response, as needed\n\n - Develop detection rules and a process for keeping them effective in collaboration with our other D&R Engineers\n\n - Participate in table-top and redteam exercises to evaluate efficacy\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Demonstrated ability to find weaknesses (e.g. privilege escalation) in real-world corporate networks, cloud environments, or applications\n\n - Hands-on experience responding to security incidents\n\n - Strong understanding of computer networks, operating systems, and cryptographic protocols\n\n - 4+ years of experience in Security, Software Engineering, Site Reliability Engineering, or related disciplines\n \n \n\n\nNICE TO HAVE\n\n - Experience working at a small company, smaller independent division of larger company, or a hyper-growth startup\n\n - Experience with ClickHouse or similar data warehouses\n\n - Red team experience\n\n - Experience in incident commander role, managing security incidents or other disasters\n\n\n\n\n\n\n\nCOMPENSATION\n\n$188,000 - $282,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"a8527ca6-8e11-4ea1-b5f1-082732fcd030","title":"Head of Security Engineering","department":"Security","team":"Security","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-25T23:45:14.339+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/a8527ca6-8e11-4ea1-b5f1-082732fcd030","applyUrl":"https://jobs.ashbyhq.com/harvey/a8527ca6-8e11-4ea1-b5f1-082732fcd030/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We're looking for a Director of Security Engineering to build and scale the security foundations that enable Harvey to move quickly while maintaining the trust of our customers. This leader will own the core security engineering platform, including identity and access management, security tooling, and the systems that help engineers build and operate secure products by default.
Security at Harvey is not a gatekeeper function—it's an engineering discipline that enables our company to move faster with confidence. This role will define the foundational security systems that support every engineer, every product, and every customer interaction, helping establish the secure platform upon which Harvey continues to grow.
As Director of Security Engineering, you will define and execute the strategy for Harvey's foundational security platform.
You will:
Lead and grow a team of security and software engineers responsible for Harvey's security engineering capabilities.
Own Harvey's Identity and Access Management strategy across workforce, infrastructure, and production environments.
Build scalable authorization, authentication, access governance, secrets management, and privileged access systems.
Develop the security tooling ecosystem that empowers engineering teams to identify, remediate, and prevent security issues efficiently.
Partner closely with Infrastructure, Platform Engineering, Product Security, and Compliance teams to embed security into the software development lifecycle.
Drive automation-first approaches to security controls, reducing operational burden while increasing coverage and effectiveness.
Establish long-term technical architecture and roadmaps for foundational security services.
Build security capabilities that support Harvey's rapid growth, enterprise customer requirements, and evolving regulatory landscape.
Recruit, mentor, and develop high-performing engineering managers and senior individual contributors.
10+ years of software engineering, infrastructure, or security engineering experience, with significant leadership experience managing managers and senior engineers.
Experience building and operating large-scale identity, authentication, authorization, or access management systems.
Strong software engineering background with a track record of building production-grade platforms and developer-facing infrastructure.
Experience leading security engineering organizations in high-growth technology companies.
Deep understanding of cloud infrastructure, distributed systems, and modern application architectures.
Demonstrated ability to translate security requirements into scalable engineering solutions.
Experience partnering with executive leadership and influencing company-wide technical strategy.
Excellent communication skills and a bias toward pragmatic, business-aligned security decisions.
We're especially interested in leaders who have:
Built production IAM platforms at scale.
Led platform security or security infrastructure organizations.
Created security products and services used broadly by engineering teams.
Scaled engineering organizations through periods of rapid company growth.
Worked in cloud-native, developer-platform, or highly regulated enterprise environments.
$285,000 - $ 350,000 USD
#LI-AH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe're looking for a Director of Security Engineering to build and scale the security foundations that enable Harvey to move quickly while maintaining the trust of our customers. This leader will own the core security engineering platform, including identity and access management, security tooling, and the systems that help engineers build and operate secure products by default.\n\nSecurity at Harvey is not a gatekeeper function—it's an engineering discipline that enables our company to move faster with confidence. This role will define the foundational security systems that support every engineer, every product, and every customer interaction, helping establish the secure platform upon which Harvey continues to grow.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\nAs Director of Security Engineering, you will define and execute the strategy for Harvey's foundational security platform.\n\nYou will:\n\n - Lead and grow a team of security and software engineers responsible for Harvey's security engineering capabilities.\n\n - Own Harvey's Identity and Access Management strategy across workforce, infrastructure, and production environments.\n\n - Build scalable authorization, authentication, access governance, secrets management, and privileged access systems.\n\n - Develop the security tooling ecosystem that empowers engineering teams to identify, remediate, and prevent security issues efficiently.\n\n - Partner closely with Infrastructure, Platform Engineering, Product Security, and Compliance teams to embed security into the software development lifecycle.\n\n - Drive automation-first approaches to security controls, reducing operational burden while increasing coverage and effectiveness.\n\n - Establish long-term technical architecture and roadmaps for foundational security services.\n\n - Build security capabilities that support Harvey's rapid growth, enterprise customer requirements, and evolving regulatory landscape.\n\n - Recruit, mentor, and develop high-performing engineering managers and senior individual contributors.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of software engineering, infrastructure, or security engineering experience, with significant leadership experience managing managers and senior engineers.\n\n - Experience building and operating large-scale identity, authentication, authorization, or access management systems.\n\n - Strong software engineering background with a track record of building production-grade platforms and developer-facing infrastructure.\n\n - Experience leading security engineering organizations in high-growth technology companies.\n\n - Deep understanding of cloud infrastructure, distributed systems, and modern application architectures.\n\n - Demonstrated ability to translate security requirements into scalable engineering solutions.\n\n - Experience partnering with executive leadership and influencing company-wide technical strategy.\n\n - Excellent communication skills and a bias toward pragmatic, business-aligned security decisions.\n\n\n\n\nPARTICULARLY EXCITING BACKGROUNDS\n\nWe're especially interested in leaders who have:\n\n - Built production IAM platforms at scale.\n\n - Led platform security or security infrastructure organizations.\n\n - Created security products and services used broadly by engineering teams.\n\n - Scaled engineering organizations through periods of rapid company growth.\n\n - Worked in cloud-native, developer-platform, or highly regulated enterprise environments.\n\n\n\n\nCOMPENSATION\n\n$285,000 - $ 350,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-AH1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"a8b068cb-01a2-4441-98d6-2416cc36eade","title":"Sales Manager, Enterprise - Toronto","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-07-10T23:31:19.409+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/a8b068cb-01a2-4441-98d6-2416cc36eade","applyUrl":"https://jobs.ashbyhq.com/harvey/a8b068cb-01a2-4441-98d6-2416cc36eade/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's Enterprise Sales Manager joins our growing North American sales organization to lead and develop a team of Account Executives focused on driving AI adoption within the Canadian legal and professional services markets. The team's mission is to accelerate Harvey's enterprise revenue growth in Canada by combining a consultative sales approach with deep industry knowledge. This role owns both the strategic direction and day-to-day execution of a high-performing enterprise sales team, operating as an early sales leader in a rapidly expanding market. Partnering closely with cross-functional leaders across Product, Marketing, Legal Engineering, and Customer Success, the Enterprise Sales Manager shapes how Harvey lands and expands within Canada's largest law firms and corporate legal departments. It is a rare opportunity to build and scale an enterprise sales motion in a category-defining legal AI company during a period of exceptional growth.
Recruit, mentor and lead a team of consultative, solution-based, Enterprise sales professionals.
Build the Canadian in-house team from the ground up — this includes sourcing and closing early hires in a market where Harvey has an earlier local sales presence.
Own long-term strategy and day-to-day operations of the team.
Be accountable for delivering/exceeding revenue targets, forecasting accurately, and scaling the team.
Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey's clients.
Act as Harvey's ambassador in the Canadian in-house legal and legal-ops community — building visibility through speaking opportunities, GC/legal ops networks (e.g. ACC Canada), and industry relationships that establish Harvey as a category leader locally.
Localize Harvey's positioning for Canadian in-house buyers, including bilingual (English/French) considerations and data residency/regulatory questions that come up in-market.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Cultivate a culture of development to promote career growth of direct reports.
10+ years of tech sales experience and 5+ years of people management experience.
Experience training and coaching a high-performance enterprise sales team.
Experience operating in an early stage, high-growth environment — ideally including standing up a new team, region, or territory from scratch.
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey's mission and strong understanding of AI and its potential applications in knowledge work — genuinely energized by the idea of transforming an industry with technology, and comfortable being seen as a public advocate for that change, and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Nice to haves:
Prior experience selling into legal departments is a strong bonus, though not required.
Existing relationships within the Canadian in-house legal / legal ops community (GCs, Heads of Legal Ops, ACC Canada, etc.) — someone who is already a known and respected name, not starting from zero.
Bilingual English/French is a plus given the Quebec and federal market.
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
#LI-JB1
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\nROLE OVERVIEW\n\nHarvey's Enterprise Sales Manager joins our growing North American sales organization to lead and develop a team of Account Executives focused on driving AI adoption within the Canadian legal and professional services markets. The team's mission is to accelerate Harvey's enterprise revenue growth in Canada by combining a consultative sales approach with deep industry knowledge. This role owns both the strategic direction and day-to-day execution of a high-performing enterprise sales team, operating as an early sales leader in a rapidly expanding market. Partnering closely with cross-functional leaders across Product, Marketing, Legal Engineering, and Customer Success, the Enterprise Sales Manager shapes how Harvey lands and expands within Canada's largest law firms and corporate legal departments. It is a rare opportunity to build and scale an enterprise sales motion in a category-defining legal AI company during a period of exceptional growth.\n\n\n\n\nWHAT YOU'LL DO\n\n - Recruit, mentor and lead a team of consultative, solution-based, Enterprise sales professionals.\n\n - Build the Canadian in-house team from the ground up — this includes sourcing and closing early hires in a market where Harvey has an earlier local sales presence.\n\n - Own long-term strategy and day-to-day operations of the team.\n\n - Be accountable for delivering/exceeding revenue targets, forecasting accurately, and scaling the team.\n\n - Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey's clients.\n\n - Act as Harvey's ambassador in the Canadian in-house legal and legal-ops community — building visibility through speaking opportunities, GC/legal ops networks (e.g. ACC Canada), and industry relationships that establish Harvey as a category leader locally.\n\n - Localize Harvey's positioning for Canadian in-house buyers, including bilingual (English/French) considerations and data residency/regulatory questions that come up in-market.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n - Cultivate a culture of development to promote career growth of direct reports.\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of tech sales experience and 5+ years of people management experience.\n\n - Experience training and coaching a high-performance enterprise sales team.\n\n - Experience operating in an early stage, high-growth environment — ideally including standing up a new team, region, or territory from scratch.\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey's mission and strong understanding of AI and its potential applications in knowledge work — genuinely energized by the idea of transforming an industry with technology, and comfortable being seen as a public advocate for that change, and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\nNice to haves:\n\n - Prior experience selling into legal departments is a strong bonus, though not required.\n\n - Existing relationships within the Canadian in-house legal / legal ops community (GCs, Heads of Legal Ops, ACC Canada, etc.) — someone who is already a known and respected name, not starting from zero.\n\n - Bilingual English/French is a plus given the Quebec and federal market.\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-JB1\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"a9029fd7-bf08-400d-b56a-9d1eb71ad7da","title":"Senior Software Engineer, Frontend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-06-03T17:56:15.238+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/a9029fd7-bf08-400d-b56a-9d1eb71ad7da","applyUrl":"https://jobs.ashbyhq.com/harvey/a9029fd7-bf08-400d-b56a-9d1eb71ad7da/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Senior Software Engineer, Frontend at Harvey, you will be part of the engineering team that defines the user experience of our different products: Assistant, Vault, Workflows, and Harvey in Microsoft Word and Outlook. You will also lead frontend engineering on new products that we are building at Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. If any of this resonates with you, this role might be right for you.
Build new interfaces for lawyers and organizations to collaborate with AI.
Lead end-to-end UI features for Assistant, Vault, Workflows, our Word/Outlook add-ins, and future Harvey products — from scoping and design reviews to implementation, launch, and iteration.
Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling.
Architect reusable components and patterns and evolve our internal design system.
Optimize frontend performance at scale.
Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.
Raise the bar on frontend reliability and security UX for enterprise and regulated environments.
Mentor peers through thoughtful code reviews and documentation; help refine our frontend standards and developer experience.
5+ YoE (post-BE/ B.Tech/MS) in a product focused frontend software engineering role
Experience with React, Typescript, and CSS (we use TailwindCSS)
Track record of building fast-growing SaaS products by leveraging PWA technologies
Track record of shipping highly intuitive products, strong attention to detail
Experience working at startups and scaleups (anywhere from early-to-late-stage) is a plus
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-DM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Senior Software Engineer, Frontend at Harvey, you will be part of the engineering team that defines the user experience of our different products: Assistant, Vault, Workflows, and Harvey in Microsoft Word and Outlook. You will also lead frontend engineering on new products that we are building at Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. If any of this resonates with you, this role might be right for you.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build new interfaces for lawyers and organizations to collaborate with AI.\n\n - Lead end-to-end UI features for Assistant, Vault, Workflows, our Word/Outlook add-ins, and future Harvey products — from scoping and design reviews to implementation, launch, and iteration.\n\n - Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling.\n\n - Architect reusable components and patterns and evolve our internal design system.\n\n - Optimize frontend performance at scale.\n\n - Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.\n\n - Raise the bar on frontend reliability and security UX for enterprise and regulated environments.\n\n - Mentor peers through thoughtful code reviews and documentation; help refine our frontend standards and developer experience.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ YoE (post-BE/ B.Tech/MS http://B.Tech/MS) in a product focused frontend software engineering role\n\n - Experience with React, Typescript, and CSS (we use TailwindCSS)\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Experience working at startups and scaleups (anywhere from early-to-late-stage) is a plus\n\n\n\n\n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"aa2ee4f0-e9d9-4773-ac70-820aabb1a95a","title":"Legal Engineer (In-House)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-17T14:37:08.396+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/aa2ee4f0-e9d9-4773-ac70-820aabb1a95a","applyUrl":"https://jobs.ashbyhq.com/harvey/aa2ee4f0-e9d9-4773-ac70-820aabb1a95a/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This In-House-focused Legal Engineer role is designed for attorneys with experience working inside companies, partnering with business teams, and advising on a broad range of commercial, regulatory, employment, compliance, privacy, product, and corporate legal matters. The ideal candidate understands the pace, complexity, and cross-functional nature of in-house legal work and is excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with in-house legal teams at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from in-house lawyers into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how in-house legal teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal departments.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience practicing law in-house and/or advising corporate legal departments at a top-tier law firm or sophisticated company legal team.
Strong understanding of the workflows, challenges, and demands faced by in-house legal teams, including balancing legal risk with business priorities.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals and business stakeholders at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience working cross-functionally with business, operations, compliance, or product teams is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis In-House-focused Legal Engineer role is designed for attorneys with experience working inside companies, partnering with business teams, and advising on a broad range of commercial, regulatory, employment, compliance, privacy, product, and corporate legal matters. The ideal candidate understands the pace, complexity, and cross-functional nature of in-house legal work and is excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with in-house legal teams at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from in-house lawyers into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how in-house legal teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal departments.\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience practicing law in-house and/or advising corporate legal departments at a top-tier law firm or sophisticated company legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by in-house legal teams, including balancing legal risk with business priorities.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals and business stakeholders at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience working cross-functionally with business, operations, compliance, or product teams is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ab7758a9-b09e-4d9c-9f6a-4da79836ea5e","title":"Engineering Manager, Product","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-06-17T23:50:12.945+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ab7758a9-b09e-4d9c-9f6a-4da79836ea5e","applyUrl":"https://jobs.ashbyhq.com/harvey/ab7758a9-b09e-4d9c-9f6a-4da79836ea5e/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.
As an Engineering Manager, you’ll lead teams of fullstack engineers building the core product surfaces that lawyers and legal professionals use every day—from complex workflows and collaboration tools to elegant user interfaces powered by sophisticated backend systems. This role is equal parts product intuition and technical execution. You’ll be trusted to make fast, high-quality decisions, ship impactful features, and grow a team that embodies engineering excellence.
We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.
Lead fullstack engineering team(s) building user-facing features across our web product.
Collaborate closely with Design, Product, and AI teams to identify and execute on high-impact initiatives.
Help define and evolve the architecture for a fast-moving, AI-powered application.
Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment.
Foster a culture of simplicity, quality, and continuous improvement.
Contribute to code and architecture reviews, unblock teams, and lead by example when needed.
Work closely with cross-functional partners to align product initiatives with company goals.
2+ years of experience in a software engineering management role leading fullstack product engineering teams, preferably in high-growth environments.
5+ years of experience as a fullstack or backend product engineer.
A track record of leading high-performing, engaged engineering teams.
Strong product sense and an instinct for balancing speed, quality, and user impact.
Experience with modern frontend frameworks (e.g. React) and backend systems (e.g. Python, Node, Go).
A plus: Exposure to AI-powered applications or complex internal tools.
$260,000 - $330,000 USD
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.\n\n\n\nAs an Engineering Manager, you’ll lead teams of fullstack engineers building the core product surfaces that lawyers and legal professionals use every day—from complex workflows and collaboration tools to elegant user interfaces powered by sophisticated backend systems. This role is equal parts product intuition and technical execution. You’ll be trusted to make fast, high-quality decisions, ship impactful features, and grow a team that embodies engineering excellence.\n\n\n\nWe move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead fullstack engineering team(s) building user-facing features across our web product.\n\n - Collaborate closely with Design, Product, and AI teams to identify and execute on high-impact initiatives.\n\n - Help define and evolve the architecture for a fast-moving, AI-powered application.\n\n - Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment.\n\n - Foster a culture of simplicity, quality, and continuous improvement.\n\n - Contribute to code and architecture reviews, unblock teams, and lead by example when needed.\n\n - Work closely with cross-functional partners to align product initiatives with company goals.\n \n \n\n\nWHAT YOU HAVE\n\n - 2+ years of experience in a software engineering management role leading fullstack product engineering teams, preferably in high-growth environments.\n\n - 5+ years of experience as a fullstack or backend product engineer.\n\n - A track record of leading high-performing, engaged engineering teams.\n\n - Strong product sense and an instinct for balancing speed, quality, and user impact.\n\n - Experience with modern frontend frameworks (e.g. React) and backend systems (e.g. Python, Node, Go).\n\n - A plus: Exposure to AI-powered applications or complex internal tools.\n \n\n\n\n\nCOMPENSATION RANGE\n\n$260,000 - $330,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"accc5f55-19cc-4ec4-82b8-672bd7dd2898","title":"Recruiting Operations Manager","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"Milan","secondaryLocations":[],"publishedAt":"2026-06-22T14:57:52.438+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/accc5f55-19cc-4ec4-82b8-672bd7dd2898","applyUrl":"https://jobs.ashbyhq.com/harvey/accc5f55-19cc-4ec4-82b8-672bd7dd2898/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.
Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.
5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.\n\n - Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.\n\n - Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.\n\n - Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.\n\n - Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.\n\n - Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.\n\n - Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.\n\n - Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.\n\n - Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.\n\n - Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.\n\n - Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ae0e272e-2ebd-4909-a80f-09751be9b090","title":"Enterprise Customer Success Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Singapore","secondaryLocations":[],"publishedAt":"2026-07-07T02:54:08.781+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ae0e272e-2ebd-4909-a80f-09751be9b090","applyUrl":"https://jobs.ashbyhq.com/harvey/ae0e272e-2ebd-4909-a80f-09751be9b090/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Customer Success Manager joins Harvey's Customer Success team in Singapore to drive adoption and long-term value for clients across the APAC region. The team's mission is to ensure Harvey's AI technology becomes deeply integrated into clients' daily workflows, transforming how legal professionals and enterprises operate. As the first Customer Success hire in Singapore, this role owns the end-to-end client relationship post-sale—from strategic onboarding through renewal—serving as a trusted advisor who translates complex AI capabilities into measurable business outcomes. This person will partner with regional sales, legal engineering, and product teams to establish Harvey's local client success playbook and build a market-defining function from the ground up at one of the fastest-growing AI companies in the world.
Lead strategic implementation of Harvey into client workflows, ensuring seamless adoption and optimal utilization of AI solutions across enterprise and mid-market accounts.
Train and enable end users on Harvey's technology, evangelizing the power of LLMs and driving daily product engagement.
Manage Enterprise client relationships with a prescriptive, consultative approach, serving as a thought partner to executive stakeholders.
Monitor customer health metrics—adoption rates, utilization, and ROI—and develop data-driven strategies to maximize client satisfaction and readiness for renewal.
Relay client insights to internal product and engineering teams, contributing to continuous product improvement and roadmap influence.
Build the foundation for Harvey's Customer Success presence in Singapore, establishing local processes, playbooks, and best practices for the region.
5+ years of experience in Customer Success, Account Management, or Client Services within Enterprise SaaS, legal technology, or top-tier management consulting.
Demonstrated ability to manage complex, multi-stakeholder enterprise accounts and drive technology adoption at scale.
Excellent communication and strategic planning skills, with the ability to influence stakeholders at various levels, including C-suite executives.
Results-driven with a track record of meeting or exceeding retention, expansion, and adoption targets.
Experience working in or with the APAC market, with strong cultural fluency across the region.
Entrepreneurial mindset—comfortable building processes from scratch and operating with a high degree of autonomy in a fast-paced environment.
#LI-GE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Customer Success Manager joins Harvey's Customer Success team in Singapore to drive adoption and long-term value for clients across the APAC region. The team's mission is to ensure Harvey's AI technology becomes deeply integrated into clients' daily workflows, transforming how legal professionals and enterprises operate. As the first Customer Success hire in Singapore, this role owns the end-to-end client relationship post-sale—from strategic onboarding through renewal—serving as a trusted advisor who translates complex AI capabilities into measurable business outcomes. This person will partner with regional sales, legal engineering, and product teams to establish Harvey's local client success playbook and build a market-defining function from the ground up at one of the fastest-growing AI companies in the world.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead strategic implementation of Harvey into client workflows, ensuring seamless adoption and optimal utilization of AI solutions across enterprise and mid-market accounts.\n\n - Train and enable end users on Harvey's technology, evangelizing the power of LLMs and driving daily product engagement.\n\n - Manage Enterprise client relationships with a prescriptive, consultative approach, serving as a thought partner to executive stakeholders.\n\n - Monitor customer health metrics—adoption rates, utilization, and ROI—and develop data-driven strategies to maximize client satisfaction and readiness for renewal.\n\n - Relay client insights to internal product and engineering teams, contributing to continuous product improvement and roadmap influence.\n\n - Build the foundation for Harvey's Customer Success presence in Singapore, establishing local processes, playbooks, and best practices for the region.\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in Customer Success, Account Management, or Client Services within Enterprise SaaS, legal technology, or top-tier management consulting.\n\n - Demonstrated ability to manage complex, multi-stakeholder enterprise accounts and drive technology adoption at scale.\n\n - Excellent communication and strategic planning skills, with the ability to influence stakeholders at various levels, including C-suite executives.\n\n - Results-driven with a track record of meeting or exceeding retention, expansion, and adoption targets.\n\n - Experience working in or with the APAC market, with strong cultural fluency across the region.\n\n - Entrepreneurial mindset—comfortable building processes from scratch and operating with a high degree of autonomy in a fast-paced environment.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-GE1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"aede4098-91f4-44f5-9d53-27c15cb2bae7","title":"Staff Design Systems Designer","department":"Design","team":"Design","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-02-12T14:51:35.093+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/aede4098-91f4-44f5-9d53-27c15cb2bae7","applyUrl":"https://jobs.ashbyhq.com/harvey/aede4098-91f4-44f5-9d53-27c15cb2bae7/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Design Systems Designer, you will define the foundations that make Harvey’s product coherent, scalable, and trustworthy as it grows in complexity. The design system is not just a library of components — it is the shared language between design, engineering, and AI that ensures consistency, quality, and confidence across every interaction. We're looking for someone who brings a strong brand sensibility to this work — a designer who thinks in systems but leads with craft.
In this role, you will operate as both a systems thinker and hands-on builder. Working in close partnership with frontend and platform engineering, you will design, ship, and evolve the components, patterns, and tokens that power the product. Your work will directly shape how quickly teams can build, how reliably the product behaves, and how confidently users interact with AI-driven workflows.
Define and evolve the core design system foundations, including components, patterns, and tokens that scale across complex, AI-powered experiences — with a sharp eye for brand cohesion and visual quality
Design, prototype, and ship production-ready system components in tight collaboration with frontend engineering
Partner directly with frontend and platform engineers to ensure system decisions translate cleanly into code, with shared ownership of quality, performance, and maintainability
Establish clear contribution, governance, and deprecation models that balance velocity with system integrity
Embed accessibility, responsiveness, and performance into the system by default
Document system usage and best practices in a way that is clear, practical, and trusted by product teams
Advocate for system adoption and consistency in product planning, design reviews, and execution
Anticipate future product and platform needs, evolving the system proactively as Harvey scales
8+ years of experience in product design, with significant ownership of design systems in complex product environments — ideally with a background in brand or visual design
An excellent portfolio demonstrating system-level thinking, component design, and real product impact
Deep understanding of component architecture, design tokens, and how design systems scale across teams
Proven experience partnering closely with frontend engineers to ship high-quality, production systems
Strong working knowledge of accessibility standards and inclusive design practices
Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
Comfort operating in ambiguous problem spaces and bringing structure where it doesn’t yet exist
Harvey is an AI-native product. As the system reasons, responds, and adapts in real time, the interface must remain consistent and legible. A strong design system ensures that complexity does not leak into the experience. It enables teams to move faster, reduces cognitive load for users, and builds trust in moments where clarity matters most.
$200,000 - $260,000 USD
#LI-JC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Design Systems Designer, you will define the foundations that make Harvey’s product coherent, scalable, and trustworthy as it grows in complexity. The design system is not just a library of components — it is the shared language between design, engineering, and AI that ensures consistency, quality, and confidence across every interaction. We're looking for someone who brings a strong brand sensibility to this work — a designer who thinks in systems but leads with craft.\n\nIn this role, you will operate as both a systems thinker and hands-on builder. Working in close partnership with frontend and platform engineering, you will design, ship, and evolve the components, patterns, and tokens that power the product. Your work will directly shape how quickly teams can build, how reliably the product behaves, and how confidently users interact with AI-driven workflows.\n\n\n\nWHAT YOU’LL DO\n\n - Define and evolve the core design system foundations, including components, patterns, and tokens that scale across complex, AI-powered experiences — with a sharp eye for brand cohesion and visual quality\n\n - Design, prototype, and ship production-ready system components in tight collaboration with frontend engineering\n\n - Partner directly with frontend and platform engineers to ensure system decisions translate cleanly into code, with shared ownership of quality, performance, and maintainability\n\n - Establish clear contribution, governance, and deprecation models that balance velocity with system integrity\n\n - Embed accessibility, responsiveness, and performance into the system by default\n\n - Document system usage and best practices in a way that is clear, practical, and trusted by product teams\n\n - Advocate for system adoption and consistency in product planning, design reviews, and execution\n\n - Anticipate future product and platform needs, evolving the system proactively as Harvey scales\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience in product design, with significant ownership of design systems in complex product environments — ideally with a background in brand or visual design\n\n - An excellent portfolio demonstrating system-level thinking, component design, and real product impact\n\n - Deep understanding of component architecture, design tokens, and how design systems scale across teams\n\n - Proven experience partnering closely with frontend engineers to ship high-quality, production systems\n\n - Strong working knowledge of accessibility standards and inclusive design practices\n\n - Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners\n\n - Comfort operating in ambiguous problem spaces and bringing structure where it doesn’t yet exist\n\n\n\n\nWHY DESIGN SYSTEMS MATTER AT HARVEY\n\nHarvey is an AI-native product. As the system reasons, responds, and adapts in real time, the interface must remain consistent and legible. A strong design system ensures that complexity does not leak into the experience. It enables teams to move faster, reduces cognitive load for users, and builds trust in moments where clarity matters most.\n\n\n\n\nCOMPENSATION\n\n$200,000 - $260,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"af1563f9-4b03-44f4-8c17-9ef6cd81a1f7","title":"Legal Engineer - Product Specialist ","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2025-12-12T14:45:05.589+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/af1563f9-4b03-44f4-8c17-9ef6cd81a1f7","applyUrl":"https://jobs.ashbyhq.com/harvey/af1563f9-4b03-44f4-8c17-9ef6cd81a1f7/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Formerly known as Legal Product Specialist
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
JD or equivalent legal qualification.
3+ years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AI’s potential to transform the legal industry.
Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
The expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.
#LI-SZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nFormerly known as Legal Product Specialist\n\nHarvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.\n\nLegal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.\n\n - Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.\n\n - Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.\n\n - Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.\n\n - Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.\n\n - Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.\n\n - Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.\n\n - Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - 3+ years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.\n\n - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.\n\n - Strong understanding of legal processes and challenges faced by legal professionals.\n\n - Curiosity about AI’s potential to transform the legal industry.\n\n - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.\n\n\n\n\nCOMPENSATION RANGE\n\nThe expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SZ1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"af67b63d-b680-4c24-ae6e-3f512cacd98e","title":"Mid Market Account Executive","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-04-30T12:00:32.445+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/af67b63d-b680-4c24-ae6e-3f512cacd98e","applyUrl":"https://jobs.ashbyhq.com/harvey/af67b63d-b680-4c24-ae6e-3f512cacd98e/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
Achieve and exceed revenue targets and other key sales metrics.
Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts
Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish
Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Experience working in or adjacent to the Legal industry a plus but not required
$240,000 OTE 50/50 Split
#LI-AB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.\n\n - Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts\n\n\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish\n\n - Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Experience working in or adjacent to the Legal industry a plus but not required\n\n\n\n\n\nCOMPENSATION\n\n$240,000 OTE 50/50 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-AB1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b02d1d3d-de3a-4133-867c-da948b16ecb6","title":"Recruiting Operations Manager","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"Madrid","secondaryLocations":[],"publishedAt":"2026-06-22T14:58:00.862+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b02d1d3d-de3a-4133-867c-da948b16ecb6","applyUrl":"https://jobs.ashbyhq.com/harvey/b02d1d3d-de3a-4133-867c-da948b16ecb6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.
Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.
5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.\n\n - Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.\n\n - Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.\n\n - Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.\n\n - Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.\n\n - Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.\n\n - Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.\n\n - Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.\n\n - Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.\n\n - Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.\n\n - Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.\n\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b0be6c25-8b6c-4b5c-92a9-c58b50e68fa3","title":"Legal Engineering Manager (Law Firm, Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-16T20:21:07.191+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b0be6c25-8b6c-4b5c-92a9-c58b50e68fa3","applyUrl":"https://jobs.ashbyhq.com/harvey/b0be6c25-8b6c-4b5c-92a9-c58b50e68fa3/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate law background who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve corporate, transactional, and commercial legal workflows.
Build trusted relationships with senior stakeholders, including corporate partners, transactional attorneys, General Counsel, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance at a leading law firm.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of corporate and transactional legal workflows, including M&A, commercial contracting, corporate governance, financing transactions, and due diligence.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across law firms, legal departments, and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate law background who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve corporate, transactional, and commercial legal workflows.\n\n - Build trusted relationships with senior stakeholders, including corporate partners, transactional attorneys, General Counsel, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance at a leading law firm.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of corporate and transactional legal workflows, including M&A, commercial contracting, corporate governance, financing transactions, and due diligence.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across law firms, legal departments, and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LE1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b26ccc21-fb10-4428-90be-a7af2076ff77","title":"Senior Performance Marketing Manager, Paid Social","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-10T17:25:45.409+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b26ccc21-fb10-4428-90be-a7af2076ff77","applyUrl":"https://jobs.ashbyhq.com/harvey/b26ccc21-fb10-4428-90be-a7af2076ff77/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is transforming how legal professionals work through AI. We're looking for a Senior Performance Marketing Manager, Paid Social to help unlock the next stage of growth across our paid media programs.
You'll own and scale paid social as a key driver of pipeline, revenue, and market awareness—reaching legal decision-makers across law firms and corporate legal departments worldwide.
This role sits at the intersection of strategy and execution. You'll develop audience strategies, launch and optimize full-funnel campaigns, partner closely with creative and content teams, and use data to uncover new growth opportunities. You'll own the roadmap and end-to-end execution while helping shape how paid social contributes to Harvey's broader growth strategy.
We're looking for someone who thrives in fast-paced environments, embraces experimentation, and has a track record of turning paid media investments into measurable business outcomes.
Own and Scale Paid Social Growth
Own end-to-end strategy, execution, and optimization of paid social campaigns across LinkedIn, Meta, and emerging social platforms, managing a significant budget to hit aggressive pipeline targets.
Build full-funnel programs that generate awareness, engagement, pipeline, and revenue across enterprise audiences.
Develop audience strategies leveraging first-party data, account-based targeting, lookalike modeling, and platform-native targeting capabilities.
Drive Experimentation and Performance
Design and run experiments across creative, messaging, audiences, landing pages to identify scalable growth opportunities.
Continuously evaluate emerging channels, ad formats, audience targeting and platform capabilities to expand reach and improve efficiency.
Establish testing frameworks and best practices that improve campaign performance over time.
Partner Across the Business
Collaborate closely with lifecycle marketing, content, and brand teams to ensure paid social campaigns are integrated into holistic customer journeys with consistent messaging.
Partner with design teams to develop compelling campaign concepts and provide performance-driven feedback on messaging and creative assets.
Work closely with Marketing Operations and Analytics teams to ensure accurate attribution, measurement, and reporting.
5–7+ years of experience managing paid social programs in B2B SaaS, with a strong focus on pipeline and revenue generation.
Deep expertise across LinkedIn, Meta, and YouTube advertising platforms.
Proven success scaling paid social programs while improving efficiency and business outcomes.
Strong analytical capabilities with experience using performance data to drive strategic decisions.
Experience building and executing campaigns targeting enterprise buyers with long and complex sales cycles.
Working knowledge of attribution, conversion tracking, CRM integrations, and marketing measurement frameworks.
Ability to operate both strategically and tactically—you can define the roadmap and execute the details.
Excellent communication skills and experience collaborating across marketing, operations, and sales teams.
Preferred Qualifications
Experience managing seven-figure annual media budgets and scaling paid media programs in high-growth B2B SaaS companies.
Experience with CTV, Reddit, programmatic media, or other emerging paid acquisition channels.
Experience marketing to legal, professional services, or other enterprise audiences with complex buying cycles.
$136,000 - $204,000 USD
#LI-AK2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\n\n\n\nHarvey is transforming how legal professionals work through AI. We're looking for a Senior Performance Marketing Manager, Paid Social to help unlock the next stage of growth across our paid media programs.\n\nYou'll own and scale paid social as a key driver of pipeline, revenue, and market awareness—reaching legal decision-makers across law firms and corporate legal departments worldwide.\n\nThis role sits at the intersection of strategy and execution. You'll develop audience strategies, launch and optimize full-funnel campaigns, partner closely with creative and content teams, and use data to uncover new growth opportunities. You'll own the roadmap and end-to-end execution while helping shape how paid social contributes to Harvey's broader growth strategy.\n\nWe're looking for someone who thrives in fast-paced environments, embraces experimentation, and has a track record of turning paid media investments into measurable business outcomes.\n\n\n\n\nWHAT YOU'LL DO\n\n\n\n\nOwn and Scale Paid Social Growth\n\n - Own end-to-end strategy, execution, and optimization of paid social campaigns across LinkedIn, Meta, and emerging social platforms, managing a significant budget to hit aggressive pipeline targets.\n\n - Build full-funnel programs that generate awareness, engagement, pipeline, and revenue across enterprise audiences.\n\n - Develop audience strategies leveraging first-party data, account-based targeting, lookalike modeling, and platform-native targeting capabilities.\n\nDrive Experimentation and Performance\n\n - Design and run experiments across creative, messaging, audiences, landing pages to identify scalable growth opportunities.\n\n - Continuously evaluate emerging channels, ad formats, audience targeting and platform capabilities to expand reach and improve efficiency.\n\n - Establish testing frameworks and best practices that improve campaign performance over time.\n\nPartner Across the Business\n\n - Collaborate closely with lifecycle marketing, content, and brand teams to ensure paid social campaigns are integrated into holistic customer journeys with consistent messaging.\n\n - Partner with design teams to develop compelling campaign concepts and provide performance-driven feedback on messaging and creative assets.\n\n - Work closely with Marketing Operations and Analytics teams to ensure accurate attribution, measurement, and reporting.\n\n\n\n\nWHAT YOU HAVE\n\n\n\n\n - 5–7+ years of experience managing paid social programs in B2B SaaS, with a strong focus on pipeline and revenue generation.\n\n - Deep expertise across LinkedIn, Meta, and YouTube advertising platforms.\n\n - Proven success scaling paid social programs while improving efficiency and business outcomes.\n\n - Strong analytical capabilities with experience using performance data to drive strategic decisions.\n\n - Experience building and executing campaigns targeting enterprise buyers with long and complex sales cycles.\n\n - Working knowledge of attribution, conversion tracking, CRM integrations, and marketing measurement frameworks.\n\n - Ability to operate both strategically and tactically—you can define the roadmap and execute the details.\n\n - Excellent communication skills and experience collaborating across marketing, operations, and sales teams.\n\n\n\nPreferred Qualifications\n\n - Experience managing seven-figure annual media budgets and scaling paid media programs in high-growth B2B SaaS companies.\n\n - Experience with CTV, Reddit, programmatic media, or other emerging paid acquisition channels.\n\n - Experience marketing to legal, professional services, or other enterprise audiences with complex buying cycles.\n\n\n\n\nCOMPENSATION\n\n$136,000 - $204,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AK2\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b2a1a0eb-ed85-4e47-ac02-9f583734a47d","title":"Staff Software Engineer, Frontend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-06-03T17:44:45.258+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b2a1a0eb-ed85-4e47-ac02-9f583734a47d","applyUrl":"https://jobs.ashbyhq.com/harvey/b2a1a0eb-ed85-4e47-ac02-9f583734a47d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Software Engineer, Frontend at Harvey, you will own and lead engineering projects that define the user experience of our different products: Assistant, Vault, Workflows, and Harvey in Microsoft Word and Outlook. You will also lead frontend engineering on new products that we are building at Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. If any of this resonates with you, this role might be right for you.
Build new interfaces for lawyers and organizations to collaborate with AI.
Lead end-to-end UI features for Assistant, Vault, Workflows, our Word/Outlook add-ins, and future Harvey products — from scoping and design reviews to implementation, launch, and iteration.
Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling.
Architect reusable components and patterns and evolve our internal design system.
Optimize frontend performance at scale.
Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.
Raise the bar on frontend reliability and security UX for enterprise and regulated environments.
Mentor peers through thoughtful code reviews and documentation; help refine our frontend standards and developer experience.
12+ YoE (post-BE/B.Tech/MS) in a product focused frontend software engineering role
Experience with React, Typescript, and CSS (we use TailwindCSS)
Track record of building fast-growing SaaS products by leveraging PWA technologies
Track record of shipping highly intuitive products, strong attention to detail
Experience working at startups and scaleups (anywhere from early-to-late-stage) is a plus
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-DM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Software Engineer, Frontend at Harvey, you will own and lead engineering projects that define the user experience of our different products: Assistant, Vault, Workflows, and Harvey in Microsoft Word and Outlook. You will also lead frontend engineering on new products that we are building at Harvey. The team is composed of highly motivated, skilled, and considerate engineers. Everything we touch is polished to high standards extending to all aspects of our work – from design to architecture to code to slack communication. If any of this resonates with you, this role might be right for you.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build new interfaces for lawyers and organizations to collaborate with AI.\n\n - Lead end-to-end UI features for Assistant, Vault, Workflows, our Word/Outlook add-ins, and future Harvey products — from scoping and design reviews to implementation, launch, and iteration.\n\n - Build polished, high-performance React + TypeScript interfaces using TailwindCSS, with crisp interactions, resilient state management, and strong error handling.\n\n - Architect reusable components and patterns and evolve our internal design system.\n\n - Optimize frontend performance at scale.\n\n - Collaborate tightly with design and backend/infrastructure to shape APIs and UX for long-running jobs, streaming results, and tool-calling workflows.\n\n - Raise the bar on frontend reliability and security UX for enterprise and regulated environments.\n\n - Mentor peers through thoughtful code reviews and documentation; help refine our frontend standards and developer experience.\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 12+ YoE (post-BE/B.Tech/MS http://B.Tech/MS) in a product focused frontend software engineering role\n\n - Experience with React, Typescript, and CSS (we use TailwindCSS)\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Experience working at startups and scaleups (anywhere from early-to-late-stage) is a plus\n\n\n\n\n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b3ed6752-6a83-434f-bfd4-c8aef0900e84","title":"Legal Engineer - Product Specialist","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-02-12T14:24:58.023+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b3ed6752-6a83-434f-bfd4-c8aef0900e84","applyUrl":"https://jobs.ashbyhq.com/harvey/b3ed6752-6a83-434f-bfd4-c8aef0900e84/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal.. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
JD or equivalent legal qualification.
3+ years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AI’s potential to transform the legal industry.
Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
The expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal.. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.\n\nLegal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.\n\n - Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.\n\n - Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.\n\n - Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.\n\n - Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.\n\n - Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.\n\n - Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.\n\n - Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.\n\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - 3+ years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.\n\n - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.\n\n - Strong understanding of legal processes and challenges faced by legal professionals.\n\n - Curiosity about AI’s potential to transform the legal industry.\n\n - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.\n\n\n\n\n\nCOMPENSATION\n\nThe expected range of total compensation for this role is between $220,000-320,000 OTE 75/25 split. Additionally, this role is eligible to participate in our equity plan. The successful candidate’s starting salary will be determined based on non-discriminatory factors such as skills, experience, and geographic location.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b4f45d7f-6a88-40d5-83a6-e4db27f3e402","title":"Senior Software Engineer, Full Stack","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-13T23:34:40.007+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b4f45d7f-6a88-40d5-83a6-e4db27f3e402","applyUrl":"https://jobs.ashbyhq.com/harvey/b4f45d7f-6a88-40d5-83a6-e4db27f3e402/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
Scale document ingestion and processing that is growing at 10x every 6 months
Design massive data collection from over 50+ legal jurisdictions
Build government-level security for top governments and firms
Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.
Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.
Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend.
5+ YoE (post-BS/MS) in a product focused full-stack software engineering role.
Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
Track record of building fast-growing SaaS products.
Track record of shipping highly intuitive products, strong attention to detail.
Experience building scalable and extensible solutions across the stack that can support multiple product lines.
Strong programming skills and general Computer Science knowledge.
Grit - experience working at early-stage startups is a plus.
$193,400 - $290,000
#LI-NG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.\n\n\n\nThis role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU'LL DO\n\n - Scale document ingestion and processing that is growing at 10x every 6 months\n\n - Design massive data collection from over 50+ legal jurisdictions\n\n - Build government-level security for top governments and firms\n\n - Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.\n\n - Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.\n\n - Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend.\n \n \n\n\nWHAT YOU HAVE\n\n - 5+ YoE (post-BS/MS) in a product focused full-stack software engineering role.\n\n - Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.\n\n - Track record of building fast-growing SaaS products.\n\n - Track record of shipping highly intuitive products, strong attention to detail.\n\n - Experience building scalable and extensible solutions across the stack that can support multiple product lines.\n\n - Strong programming skills and general Computer Science knowledge.\n\n - Grit - experience working at early-stage startups is a plus.\n \n \n\n\nCOMPENSATION\n\n$193,400 - $290,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-NG1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b5da9e42-68f0-474f-9210-ff59cb5479c0","title":"Tax Operations Manager","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-13T18:24:36.248+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b5da9e42-68f0-474f-9210-ff59cb5479c0","applyUrl":"https://jobs.ashbyhq.com/harvey/b5da9e42-68f0-474f-9210-ff59cb5479c0/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Tax Operations Manager will be responsible for Harvey’s Global Tax Compliance and Operation aspect of the tax function, which includes, global direct and indirect tax compliance, tax accounting and provision (ASC 740) and tax technology. The ideal candidate is hands-on, possesses a strong eye for details, is a strategic thinker, and is passionate about evolving traditional spreadsheet processes through technology. We are looking for someone that can thrive in an exceptionally fast-paced environment and is excited to build and enhance our processes from an early stage.
Global Tax Compliance
Support direct and indirect tax compliance and return preparation in partnership with third party tax advisors.
Oversee global tax compliance calendar and ensure timely filing and payment across all multiple jurisdictions.
Develop and maintain tax documentation and support all audit processes.
Establish standardized processes for global tax compliance.
Tax Operations and Provision
Support routine tax provision process, including deferred tax calculations and tax disclosures with the support of external tax advisors.
Maintain and develop documentation on technical tax positions.
Provide strategic oversight and technical input for tax provision methodology and process improvements.
Support monthly tax close process, including, calculation of above-the-line tax accruals and account reconciliations for all legal entities.
Coordinate with external auditors on periodic audits.
Process & Team Collaboration
Drive continuous improvement and automation in tax operations through process optimization and technology implementation.
Build and maintain strong internal controls and documentation for SOX compliance.
Collaborate across finance, accounting, and other cross-functional teams to ensure accurate tax data flows.
6+ years of experience of progressive corporate tax experience.
CPA License and/or advanced degree in taxation and accounting.
Experience in high-growth SaaS and public accounting with experience in tax operation, provision and compliance.
Experience with managing and building organization around operational processes.
Strong analytical and problem-solving skills with attention to detail.
Strong command of Microsoft Office applications, Netsuite, and experience with Anrok is a plus.
Curiosity on the role of AI in the field of tax operations.
$117,400-176,000 USD
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Tax Operations Manager will be responsible for Harvey’s Global Tax Compliance and Operation aspect of the tax function, which includes, global direct and indirect tax compliance, tax accounting and provision (ASC 740) and tax technology. The ideal candidate is hands-on, possesses a strong eye for details, is a strategic thinker, and is passionate about evolving traditional spreadsheet processes through technology. We are looking for someone that can thrive in an exceptionally fast-paced environment and is excited to build and enhance our processes from an early stage.\n\n\n\n\n\nWHAT YOU'LL DO\n\nGlobal Tax Compliance\n\n - Support direct and indirect tax compliance and return preparation in partnership with third party tax advisors.\n\n - Oversee global tax compliance calendar and ensure timely filing and payment across all multiple jurisdictions.\n\n - Develop and maintain tax documentation and support all audit processes.\n\n - Establish standardized processes for global tax compliance.\n\nTax Operations and Provision\n\n - Support routine tax provision process, including deferred tax calculations and tax disclosures with the support of external tax advisors.\n\n - Maintain and develop documentation on technical tax positions.\n\n - Provide strategic oversight and technical input for tax provision methodology and process improvements.\n\n - Support monthly tax close process, including, calculation of above-the-line tax accruals and account reconciliations for all legal entities.\n\n - Coordinate with external auditors on periodic audits.\n\nProcess & Team Collaboration\n\n - Drive continuous improvement and automation in tax operations through process optimization and technology implementation.\n\n - Build and maintain strong internal controls and documentation for SOX compliance.\n\n - Collaborate across finance, accounting, and other cross-functional teams to ensure accurate tax data flows.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6+ years of experience of progressive corporate tax experience.\n\n - CPA License and/or advanced degree in taxation and accounting.\n\n - Experience in high-growth SaaS and public accounting with experience in tax operation, provision and compliance.\n\n - Experience with managing and building organization around operational processes.\n\n - Strong analytical and problem-solving skills with attention to detail.\n\n - Strong command of Microsoft Office applications, Netsuite, and experience with Anrok is a plus.\n\n - Curiosity on the role of AI in the field of tax operations.\n\n\n\n\n\nCOMPENSATION\n\n$117,400-176,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-BG1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b7398afc-09c5-45c9-bbc1-1d00f722b798","title":"Customer Success Manager, Mid-Market, France","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Paris","secondaryLocations":[],"publishedAt":"2026-07-03T12:23:22.497+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"France"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b7398afc-09c5-45c9-bbc1-1d00f722b798","applyUrl":"https://jobs.ashbyhq.com/harvey/b7398afc-09c5-45c9-bbc1-1d00f722b798/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid-Market Customer Success Manager at Harvey, you will own both value realisation and the commercial renewal for your portfolio of customers, helping to define the future of legal work at top enterprises and leading law firms. You will act as a trusted expert who guides customers through integrating AI into the daily workflows of lawyers and other professionals — and, as the owner of your customers' renewals, you will be directly accountable for retaining and growing that relationship. You will deeply integrate Harvey into your customers' business processes, build lasting relationships with users and economic buyers alike, and partner closely with Account Executives to expand Harvey's strategic partnerships.
This is a commercially accountable role: you will carry a retention and net-revenue-retention target and own the renewal motion end to end.
Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, and ensure optimal use of our AI solutions.
Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
Relationships: Navigate complex organisations as the primary contact, foster champions, engage and maintain relationships with executive and economic buyers, and build loyal Harvey advocates.
Renewal Ownership: Own the full renewal lifecycle for your portfolio — building renewal timelines, forecasting accurately, leading commercial conversations, negotiating terms, and closing renewals on or ahead of schedule.
Commercial Accountability: Carry and deliver against a retention / net-revenue-retention target, manage your book of business as a revenue portfolio, and prioritise accordingly.
Risk & Churn Management: Monitor account health, identify at-risk accounts early, and execute structured mitigation plans to protect renewals.
Value Realisation: Align with customers on adoption rates and measurable outcomes, and quantify ROI in business terms that support renewal and expansion decisions.
Expansion: Identify and drive expansion opportunities within your accounts, partnering with Account Executives where appropriate.
Cross-Functional Orchestration: Coordinate Sales, Deal Desk, Legal, and Finance to move renewals and expansions to close.
Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform.
Ideal candidates for the Mid-Market CSM role at Harvey can demonstrate comfort and experience with the following:
3–4+ years in customer-owning roles at tech or SaaS platforms, including direct ownership of renewals, retention, or a commercial/account-management target.
A track record of owning and delivering against a revenue, retention, or net-revenue-retention number.
Experience running the renewal motion end to end — forecasting, building renewal plans, and leading commercial negotiations.
Commercial and negotiation acumen: comfort discussing pricing, structuring terms, and handling objections through to close.
Account management and portfolio planning across a book of business, including segmentation and revenue-based prioritization.
Identifying at-risk accounts and executing churn-mitigation strategies.
Quantifying and communicating ROI and measurable business value to customers.
Mapping an organization and influencing stakeholders, including economic buyers and executive sponsors.
Working cross-functionally with Sales, Deal Desk, Legal/Finance, and Product teams.
Adapting seamlessly in the face of high-speed change and growth.
Demonstrating a strong point of view and proactive self-management.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid-Market Customer Success Manager at Harvey, you will own both value realisation and the commercial renewal for your portfolio of customers, helping to define the future of legal work at top enterprises and leading law firms. You will act as a trusted expert who guides customers through integrating AI into the daily workflows of lawyers and other professionals — and, as the owner of your customers' renewals, you will be directly accountable for retaining and growing that relationship. You will deeply integrate Harvey into your customers' business processes, build lasting relationships with users and economic buyers alike, and partner closely with Account Executives to expand Harvey's strategic partnerships.\n\nThis is a commercially accountable role: you will carry a retention and net-revenue-retention target and own the renewal motion end to end.\n\n\n\n\nWHAT YOU’LL DO\n\n - Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, and ensure optimal use of our AI solutions.\n\n - Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.\n\n - Relationships: Navigate complex organisations as the primary contact, foster champions, engage and maintain relationships with executive and economic buyers, and build loyal Harvey advocates.\n\n - Renewal Ownership: Own the full renewal lifecycle for your portfolio — building renewal timelines, forecasting accurately, leading commercial conversations, negotiating terms, and closing renewals on or ahead of schedule.\n\n - Commercial Accountability: Carry and deliver against a retention / net-revenue-retention target, manage your book of business as a revenue portfolio, and prioritise accordingly.\n\n - Risk & Churn Management: Monitor account health, identify at-risk accounts early, and execute structured mitigation plans to protect renewals.\n\n - Value Realisation: Align with customers on adoption rates and measurable outcomes, and quantify ROI in business terms that support renewal and expansion decisions.\n\n - Expansion: Identify and drive expansion opportunities within your accounts, partnering with Account Executives where appropriate.\n\n - Cross-Functional Orchestration: Coordinate Sales, Deal Desk, Legal, and Finance to move renewals and expansions to close.\n\n - Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform.\n\n\n\n\nWHAT YOU HAVE\n\nIdeal candidates for the Mid-Market CSM role at Harvey can demonstrate comfort and experience with the following:\n\n - 3–4+ years in customer-owning roles at tech or SaaS platforms, including direct ownership of renewals, retention, or a commercial/account-management target.\n\n - A track record of owning and delivering against a revenue, retention, or net-revenue-retention number.\n\n - Experience running the renewal motion end to end — forecasting, building renewal plans, and leading commercial negotiations.\n\n - Commercial and negotiation acumen: comfort discussing pricing, structuring terms, and handling objections through to close.\n\n - Account management and portfolio planning across a book of business, including segmentation and revenue-based prioritization.\n\n - Identifying at-risk accounts and executing churn-mitigation strategies.\n\n - Quantifying and communicating ROI and measurable business value to customers.\n\n - Mapping an organization and influencing stakeholders, including economic buyers and executive sponsors.\n\n - Working cross-functionally with Sales, Deal Desk, Legal/Finance, and Product teams.\n\n - Adapting seamlessly in the face of high-speed change and growth.\n\n - Demonstrating a strong point of view and proactive self-management.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n#LI-LE1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b774c88e-5d8f-48d3-aed7-948f2e4292b7","title":"Staff Software Engineer, Backend - NYC","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-22T14:28:00.198+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b774c88e-5d8f-48d3-aed7-948f2e4292b7","applyUrl":"https://jobs.ashbyhq.com/harvey/b774c88e-5d8f-48d3-aed7-948f2e4292b7/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
This role is based in New York City. We use an in-person work model and offer relocation assistance to new employees.
Scale document ingestion and processing that is growing at 10x every 6 months
Design massive data collection from over 50+ legal jurisdictions
Build government-level security for top governments and firms
Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.
Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.
Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend—to architect intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.
7+ YoE (post-BS/MS) in a product focused full-stack software engineering role.
Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
Track record of building fast-growing SaaS products.
Track record of shipping highly intuitive products, strong attention to detail.
Experience building scalable and extensible solutions across the stack that can support multiple product lines.
Strong programming skills and general Computer Science knowledge.
Grit - experience working at early-stage startups is a plus.
$231,000 - $340,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.\n\nThis role is based in New York City. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Scale document ingestion and processing that is growing at 10x every 6 months\n\n - Design massive data collection from over 50+ legal jurisdictions\n\n - Build government-level security for top governments and firms\n\n - Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.\n\n - Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.\n\n - Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend—to architect intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.\n\n\nWHAT YOU HAVE\n\n - 7+ YoE (post-BS/MS) in a product focused full-stack software engineering role.\n\n - Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.\n\n - Track record of building fast-growing SaaS products.\n\n - Track record of shipping highly intuitive products, strong attention to detail.\n\n - Experience building scalable and extensible solutions across the stack that can support multiple product lines.\n\n - Strong programming skills and general Computer Science knowledge.\n\n - Grit - experience working at early-stage startups is a plus.\n\n\n\n\nCOMPENSATION\n\n$231,000 - $340,000 USD\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b8348643-507b-4793-8e8c-62ffa6a0c254","title":"Legal Engineer (Law Firm, Litigation/Regulatory)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-17T14:37:46.331+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b8348643-507b-4793-8e8c-62ffa6a0c254","applyUrl":"https://jobs.ashbyhq.com/harvey/b8348643-507b-4793-8e8c-62ffa6a0c254/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This Litigation & Regulatory-focused Legal Engineer role is designed for attorneys with litigation experience in disputes, investigations, regulatory, enforcement, or compliance-related practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with litigation and regulatory lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from litigators and regulatory practitioners into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how litigation and regulatory teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across litigation and regulatory practices.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience in a litigation or regulatory practice such as complex commercial litigation, government or internal investigations, antitrust and competition regulation, intellectual property litigation, or other regulatory, compliance, enforcement, or related practice areas at a top-tier law firm, government agency, or sophisticated in-house legal team.
Strong understanding of the workflows, challenges, and demands faced by litigators and regulatory lawyers.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience in client-facing roles, law firm business development, investigations management, or cross-functional collaboration is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis Litigation & Regulatory-focused Legal Engineer role is designed for attorneys with litigation experience in disputes, investigations, regulatory, enforcement, or compliance-related practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with litigation and regulatory lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from litigators and regulatory practitioners into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how litigation and regulatory teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across litigation and regulatory practices.\n\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience in a litigation or regulatory practice such as complex commercial litigation, government or internal investigations, antitrust and competition regulation, intellectual property litigation, or other regulatory, compliance, enforcement, or related practice areas at a top-tier law firm, government agency, or sophisticated in-house legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by litigators and regulatory lawyers.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience in client-facing roles, law firm business development, investigations management, or cross-functional collaboration is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b83515e1-25f1-41f8-8479-0fcc46418d29","title":"Senior Commercial Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-30T20:40:03.510+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b83515e1-25f1-41f8-8479-0fcc46418d29","applyUrl":"https://jobs.ashbyhq.com/harvey/b83515e1-25f1-41f8-8479-0fcc46418d29/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for an experienced lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.
More specifically, you will:
Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements
Provide training and develop resources in support of our sales and other cross-functional teams
We are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!
This role has flexibility to either be based in New York, N.Y.; San Francisco, CA; Chicago, IL; or Dallas, TX on a hybrid work model of 3 days per week in the office, or fully remote if based in another location within the US.
A law degree from an accredited law school
Admitted to practice law and in good standing in at least one jurisdiction and able to practice in Illinois
10+ years of law firm and/or in-house experience
Transactional background, including strong experience with complex SaaS, technology, and/or IP licensing and commercial agreements
Ability to think creatively, function independently and work proactively in a fast-paced environment
Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude
Ninja-like project management skills
Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.
$210,000-$265,000
#LI-ML3
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nWe are looking for an experienced lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product and Security) to help ensure the fast, efficient execution of our agreements with customers.\n\n\n\n\n\nWHAT YOU'LL DO\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organizations. And this role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements\n\n - Provide training and develop resources in support of our sales and other cross-functional teams\n\nWe are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, there will be ample opportunities to broaden your wheelhouse here at Harvey!\n\nThis role has flexibility to either be based in New York, N.Y.; San Francisco, CA; Chicago, IL; or Dallas, TX on a hybrid work model of 3 days per week in the office, or fully remote if based in another location within the US.\n\n\n\n\nWHAT YOU HAVE\n\n - A law degree from an accredited law school\n\n - Admitted to practice law and in good standing in at least one jurisdiction and able to practice in Illinois\n\n - 10+ years of law firm and/or in-house experience\n\n - Transactional background, including strong experience with complex SaaS, technology, and/or IP licensing and commercial agreements\n\n - Ability to think creatively, function independently and work proactively in a fast-paced environment\n\n - Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude\n\n - Ninja-like project management skills\n\n - Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.\n\n\n\n\nCOMPENSATION\n\n$210,000-$265,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML3\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b8623711-c5da-436d-b728-4c8f71178b68","title":"Mid Market Sales Manager, SF","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-02-05T19:54:15.224+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b8623711-c5da-436d-b728-4c8f71178b68","applyUrl":"https://jobs.ashbyhq.com/harvey/b8623711-c5da-436d-b728-4c8f71178b68/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Sales Manager at Harvey, you will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within mid sized and boutique law firms and in house legal teams. You’ll be responsible for the team’s delivery on ambitious sales targets and rolling up your sleeves to work directly with prospective Harvey customers. You’ll help refine the operational foundations of our rapidly growing Mid Market organization by developing playbooks, best practices, and a best-in-class sales toolkit. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have superb core sales skills, experience scaling high-velocity teams and mentoring colleagues, outstanding communication skills, and an affinity for understanding customer needs.
Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals.
Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.
Proactively assist with recruiting and hiring new team members.
Coach and develop Mid Market account executives to promote career growth
Refine our sales playbook to enable all sellers to better deliver consultative sales engagements at high velocity
Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.
7+ years of tech sales experience 2+ years of people management experience training and coaching a high-performance sales team.
Experience operating in an early stage, high-growth environment.
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
$320,000 - $340,000 OTE (50/50 split)
#LI-AB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Sales Manager at Harvey, you will lead and coach high-performing Account Executives in driving the growth and success of our AI solutions within mid sized and boutique law firms and in house legal teams. You’ll be responsible for the team’s delivery on ambitious sales targets and rolling up your sleeves to work directly with prospective Harvey customers. You’ll help refine the operational foundations of our rapidly growing Mid Market organization by developing playbooks, best practices, and a best-in-class sales toolkit. We are looking for a self-starter who can navigate ambiguity, operate in a fast-paced environment, and solve complex problems with limited oversight. Ideal candidates will have superb core sales skills, experience scaling high-velocity teams and mentoring colleagues, outstanding communication skills, and an affinity for understanding customer needs.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead a team of consultative, solution-based, Mid Market software sales professionals to achieve ARR targets through both net new logo and expansion deals.\n\n - Own managing and reporting on your book of business, including accurate revenue forecasting and pipeline maintenance.\n\n - Proactively assist with recruiting and hiring new team members.\n\n - Coach and develop Mid Market account executives to promote career growth\n\n - Refine our sales playbook to enable all sellers to better deliver consultative sales engagements at high velocity\n\n - Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey’s clients.\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of tech sales experience 2+ years of people management experience training and coaching a high-performance sales team.\n\n - Experience operating in an early stage, high-growth environment.\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\nCOMPENSATION\n\n$320,000 - $340,000 OTE (50/50 split)\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"b8a48279-6b24-45c2-b101-3ae322ba5fb5","title":"Senior Software Engineer, Core Infrastructure","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-05-22T17:32:38.155+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/b8a48279-6b24-45c2-b101-3ae322ba5fb5","applyUrl":"https://jobs.ashbyhq.com/harvey/b8a48279-6b24-45c2-b101-3ae322ba5fb5/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Senior Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in Bengaluru, India.
Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions
Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
Representative Projects
Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
6+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment
Long track record building and scaling complex, large-scale distributed systems
Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io)
Strong programming skills in Python, Go, or similar languages
Excellent problem-solving skills, a \"spidey sense\" of where things could go wrong, and a commitment to operational excellence
Nice to Have
Experience building infrastructure for AI/ML workloads or high-throughput inference systems
Background with distributed rate limiting, load balancing, or quota management systems
Experience operating multi-tenant platforms with strict security and compliance requirements
Track record of leading complex cross-functional projects and delivering measurable impact
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-AS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Senior Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.\n\nYou'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.\n\nThis role is based in Bengaluru, India.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions\n\n - Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management\n\n - Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues\n\n - Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms\n\n - Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint\n\n - Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments\n\n - Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership\n\nRepresentative Projects\n\n - Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration\n\n - Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience\n\n - Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers\n\n - Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking\n\n - Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment\n\n - Long track record building and scaling complex, large-scale distributed systems\n\n - Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)\n\n - Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation\n\n - Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale\n\n - Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)\n\n - Strong programming skills in Python, Go, or similar languages\n\n - Excellent problem-solving skills, a \"spidey sense\" of where things could go wrong, and a commitment to operational excellence\n\nNice to Have\n\n - Experience building infrastructure for AI/ML workloads or high-throughput inference systems\n\n - Background with distributed rate limiting, load balancing, or quota management systems\n\n - Experience operating multi-tenant platforms with strict security and compliance requirements\n\n - Track record of leading complex cross-functional projects and delivering measurable impact\n\n\n\n\n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AS2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"bb28fa88-ec30-4865-b24d-3e7f635feda4","title":"Technical User Operations Specialist","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-05-27T13:03:16.528+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/bb28fa88-ec30-4865-b24d-3e7f635feda4","applyUrl":"https://jobs.ashbyhq.com/harvey/bb28fa88-ec30-4865-b24d-3e7f635feda4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.
\"This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Louisiana, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin”
Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).
Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.
Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.
Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.
Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).
Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.
3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.
Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.
Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.
Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.
Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.
Proficiency with customer support tools and CRM systems.
Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.
Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.
$94,000-$126,000
#LI-AD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.\n\n\"This role is open to remote candidates located in: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Louisiana, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin”\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).\n\n - Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.\n\n - Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.\n\n - Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.\n\n - Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).\n\n - Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.\n\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.\n\n - Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.\n\n - Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.\n Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.\n\n - Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.\n\n - Proficiency with customer support tools and CRM systems.\n\n - Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.\n\n - Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.\n\n\n\n\nCOMPENSATION\n\n$94,000-$126,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-AD1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"bb4c08a5-48e4-4ef9-b9ff-52741fdc3015","title":"Senior Analyst, Recruiting Operations","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-17T00:51:34.175+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/bb4c08a5-48e4-4ef9-b9ff-52741fdc3015","applyUrl":"https://jobs.ashbyhq.com/harvey/bb4c08a5-48e4-4ef9-b9ff-52741fdc3015/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Senior Analyst, Recruiting Operations joins Harvey's Talent team to drive the systems, data infrastructure, and process architecture that power the company's hiring engine. The team's mission is to build scalable recruiting operations that match the velocity and rigor of a high-growth AI company. This role owns the analytical backbone of recruiting—translating hiring demand into capacity models, designing ATS workflows, and delivering reporting that shapes leadership decisions. They partner directly with recruiters, finance, and people leadership to ensure systems and data serve both day-to-day execution and long-term planning. It is a rare opportunity to build recruiting infrastructure from the ground up at one of the fastest-scaling companies in AI.
Own and optimize the ATS (Ashby), including workflow configuration, automation, data integrity, and reporting architecture.
Build and maintain recruiter capacity models that translate hiring plans into staffing recommendations and resource allocation.
Design and deliver dashboards and analytics that inform recruiting strategy for leadership and cross-functional stakeholders.
Identify and implement process improvements, automation, and tooling enhancements that increase recruiting efficiency and candidate experience.
Partner with Finance, People, and IT to ensure data consistency and systems interoperability across the talent technology stack.
4+ years of experience in recruiting operations, people analytics, or a systems-heavy operational role with demonstrated ATS ownership.
Strong analytical skill set with hands-on experience building dashboards, reports, and capacity models (SQL, Excel, BI tools).
Experience designing scalable workflows and process automation in a high-growth, fast-changing environment.
Ability to translate ambiguous business problems into structured solutions and communicate findings to technical and non-technical audiences.
Strong cross-functional collaboration skills with the ability to influence stakeholders and drive adoption of systems changes.
$130,000 - $180,000 USD
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Senior Analyst, Recruiting Operations joins Harvey's Talent team to drive the systems, data infrastructure, and process architecture that power the company's hiring engine. The team's mission is to build scalable recruiting operations that match the velocity and rigor of a high-growth AI company. This role owns the analytical backbone of recruiting—translating hiring demand into capacity models, designing ATS workflows, and delivering reporting that shapes leadership decisions. They partner directly with recruiters, finance, and people leadership to ensure systems and data serve both day-to-day execution and long-term planning. It is a rare opportunity to build recruiting infrastructure from the ground up at one of the fastest-scaling companies in AI.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and optimize the ATS (Ashby), including workflow configuration, automation, data integrity, and reporting architecture.\n\n - Build and maintain recruiter capacity models that translate hiring plans into staffing recommendations and resource allocation.\n\n - Design and deliver dashboards and analytics that inform recruiting strategy for leadership and cross-functional stakeholders.\n\n - Identify and implement process improvements, automation, and tooling enhancements that increase recruiting efficiency and candidate experience.\n\n - Partner with Finance, People, and IT to ensure data consistency and systems interoperability across the talent technology stack.\n\n\n\n\nWHAT YOU HAVE\n\n - 4+ years of experience in recruiting operations, people analytics, or a systems-heavy operational role with demonstrated ATS ownership.\n\n - Strong analytical skill set with hands-on experience building dashboards, reports, and capacity models (SQL, Excel, BI tools).\n\n - Experience designing scalable workflows and process automation in a high-growth, fast-changing environment.\n\n - Ability to translate ambiguous business problems into structured solutions and communicate findings to technical and non-technical audiences.\n\n - Strong cross-functional collaboration skills with the ability to influence stakeholders and drive adoption of systems changes.\n\n\n\n\nCOMPENSATION\n\n$130,000 - $180,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"bca707ed-5c96-44d2-8430-8b6fafc35f45","title":"Detection & Response Security Engineer","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-04-08T22:45:49.646+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/bca707ed-5c96-44d2-8430-8b6fafc35f45","applyUrl":"https://jobs.ashbyhq.com/harvey/bca707ed-5c96-44d2-8430-8b6fafc35f45/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.
We are looking for an offensive security minded blue teamer to help us proactively identify and mitigate all threats against Harvey. Your offensive security expertise will be key in prioritizing the right defenses, modeling threats against our infrastructure, and chasing down leads. You will have the opportunity to build your Software Engineering and System Design skills as you’re working on our state of the art agentic threat detection platform built on ClickHouse.
As an early member of our Security Detection and Response team, you will play a key role in shaping the foundation of our Detection and Response program. We are a small but effective team and have a high bar for our work.
Our security program at Harvey is driven by our collective offensive security experience: Breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies’ data breaches. We conduct regular pentests and red team exercises with external security firms. At the same time, we are all software engineers, contributing code daily, and approaching security topics with an engineering-first approach.
Build strong relationships with key employees across the organization
Use your offensive security expertise to develop plausible threat scenarios and identify opportunities for detection
Assess logs for gaps and implement additional logging as needed
Build out sophisticated data pipelines to handle increasing volumes of data and enrich our observability
Lead incident response, as needed
Develop detection rules and a process for keeping them effective in collaboration with our other D&R Engineers
Participate in table-top and redteam exercises to evaluate efficacy
Demonstrated ability to find weaknesses (e.g. privilege escalation) in real-world corporate networks, cloud environments, or applications
Hands-on experience responding to security incidents
Strong understanding of computer networks, operating systems, and cryptographic protocols
4+ years of experience in Security, Software Engineering, Site Reliability Engineering, or related disciplines
Experience working at a small company, smaller independent division of larger company, or a hyper-growth startup
Experience with ClickHouse or similar data warehouses
Red team experience
Experience in incident commander role, managing security incidents or other disasters
$188,000 - $282,000
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nSome of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.\n\nOur customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.\n\nWe are looking for an offensive security minded blue teamer to help us proactively identify and mitigate all threats against Harvey. Your offensive security expertise will be key in prioritizing the right defenses, modeling threats against our infrastructure, and chasing down leads. You will have the opportunity to build your Software Engineering and System Design skills as you’re working on our state of the art agentic threat detection platform built on ClickHouse.\n\nAs an early member of our Security Detection and Response team, you will play a key role in shaping the foundation of our Detection and Response program. We are a small but effective team and have a high bar for our work.\n\nOur security program at Harvey is driven by our collective offensive security experience: Breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies’ data breaches. We conduct regular pentests and red team exercises with external security firms. At the same time, we are all software engineers, contributing code daily, and approaching security topics with an engineering-first approach.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build strong relationships with key employees across the organization\n\n - Use your offensive security expertise to develop plausible threat scenarios and identify opportunities for detection\n\n - Assess logs for gaps and implement additional logging as needed\n\n - Build out sophisticated data pipelines to handle increasing volumes of data and enrich our observability\n\n - Lead incident response, as needed\n\n - Develop detection rules and a process for keeping them effective in collaboration with our other D&R Engineers\n\n - Participate in table-top and redteam exercises to evaluate efficacy\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Demonstrated ability to find weaknesses (e.g. privilege escalation) in real-world corporate networks, cloud environments, or applications\n\n - Hands-on experience responding to security incidents\n\n - Strong understanding of computer networks, operating systems, and cryptographic protocols\n\n - 4+ years of experience in Security, Software Engineering, Site Reliability Engineering, or related disciplines\n \n \n\n\nNICE TO HAVE\n\n - Experience working at a small company, smaller independent division of larger company, or a hyper-growth startup\n\n - Experience with ClickHouse or similar data warehouses\n\n - Red team experience\n\n - Experience in incident commander role, managing security incidents or other disasters\n\n\n\n\n\n\n\nCOMPENSATION\n\n$188,000 - $282,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"bcb57c13-eb99-4658-bfcc-fcfdbde0220d","title":"Recruiting Operations Manager","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"Stockholm","secondaryLocations":[],"publishedAt":"2026-06-22T14:57:28.444+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/bcb57c13-eb99-4658-bfcc-fcfdbde0220d","applyUrl":"https://jobs.ashbyhq.com/harvey/bcb57c13-eb99-4658-bfcc-fcfdbde0220d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.
Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.
5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.\n\n - Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.\n\n - Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.\n\n - Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.\n\n - Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.\n\n - Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.\n\n - Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.\n\n - Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.\n\n - Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.\n\n - Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.\n\n - Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"bcf7f6e6-7e4e-4855-9887-585b9bd1fba8","title":"Competitive Intelligence Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-04-29T19:42:26.945+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/bcf7f6e6-7e4e-4855-9887-585b9bd1fba8","applyUrl":"https://jobs.ashbyhq.com/harvey/bcf7f6e6-7e4e-4855-9887-585b9bd1fba8/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We're building category-defining AI products for legal professionals and the market is moving fast. To stay ahead, we're hiring our first PMM focused on competitive intelligence.
This is a high-impact role where you'll own our view of the competitive landscape, shape our positioning in the market, and make sure our GTM teams are armed to win. You'll run our competitive intelligence programs, refine our messaging and positioning, and partner with GTM to drive competitive readiness across the sales org.
This role sits within Product Marketing and works cross-functionally with Product, Sales, RevOps, CS, and Comms. If you're part strategist, part operator, and love the idea of blending intelligence, storytelling, and enablement at a $100M ARR rocket ship — this one's for you.
Competitive Intelligence, Strategy & Marketing
Monitor the market continuously, tracking competitor product moves, pricing and packaging changes, and deal intel surfaced from the field into a single system of record
Convert intelligence into strategy by translating what we're seeing in the market into clear recommendations on positioning, roadmap priorities, and where we have the right to win
Bring that strategy to market by shaping the messaging, content, and competitive plays that define how Harvey shows up against the competition
Keep the company sharp with a weekly CI digest and monthly leadership readout that connect market shifts to decisions
8+ years in product marketing, with a specific focus on competitive
Strong instincts for messaging and positioning in crowded, competitive markets
Proven track record of building competitive enablement programs that move the needle on win rates
Experience interviewing customers and turning their stories into compelling narratives for sales, marketing, and analysts
Excellent communicator — able to go from exec briefings to sales training with equal impact
Comfort operating in a startup: resourceful, scrappy, and eager to build programs from 0 → 1
$171,000 - $256,400 USD
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe're building category-defining AI products for legal professionals and the market is moving fast. To stay ahead, we're hiring our first PMM focused on competitive intelligence.\n\nThis is a high-impact role where you'll own our view of the competitive landscape, shape our positioning in the market, and make sure our GTM teams are armed to win. You'll run our competitive intelligence programs, refine our messaging and positioning, and partner with GTM to drive competitive readiness across the sales org.\n\nThis role sits within Product Marketing and works cross-functionally with Product, Sales, RevOps, CS, and Comms. If you're part strategist, part operator, and love the idea of blending intelligence, storytelling, and enablement at a $100M ARR rocket ship — this one's for you.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\nCompetitive Intelligence, Strategy & Marketing\n\n - Monitor the market continuously, tracking competitor product moves, pricing and packaging changes, and deal intel surfaced from the field into a single system of record\n\n - Convert intelligence into strategy by translating what we're seeing in the market into clear recommendations on positioning, roadmap priorities, and where we have the right to win\n\n - Bring that strategy to market by shaping the messaging, content, and competitive plays that define how Harvey shows up against the competition\n\n - Keep the company sharp with a weekly CI digest and monthly leadership readout that connect market shifts to decisions\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years in product marketing, with a specific focus on competitive\n\n - Strong instincts for messaging and positioning in crowded, competitive markets\n\n - Proven track record of building competitive enablement programs that move the needle on win rates\n\n - Experience interviewing customers and turning their stories into compelling narratives for sales, marketing, and analysts\n\n - Excellent communicator — able to go from exec briefings to sales training with equal impact\n\n - Comfort operating in a startup: resourceful, scrappy, and eager to build programs from 0 → 1\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$171,000 - $256,400 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-TM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"bd54cfd8-933d-46a8-9796-e249b82cef7f","title":"Staff Software Engineer, Backend","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Bengaluru","secondaryLocations":[],"publishedAt":"2026-05-25T16:55:41.391+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/bd54cfd8-933d-46a8-9796-e249b82cef7f","applyUrl":"https://jobs.ashbyhq.com/harvey/bd54cfd8-933d-46a8-9796-e249b82cef7f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Product Backend Engineer on Harvey’s product engineering team, you will design and operate the backend systems that turn cutting-edge AI capabilities into seamless, dependable product experiences. You’ll build secure, multi-tenant services, orchestrate interactions with LLMs and agentic tools, and help define the backend architecture that powers Harvey’s rapidly expanding product surface. Your work will have immediate business and customer impact as you ship the foundational systems behind our next generation of AI products.
Collaborate closely with Product to prioritize customer-focused work and deliver reliable features quickly in a fast-moving environment.
Design and own backend services and APIs that power Harvey’s web applications, workflows, and integrations.
Model and manage data in Postgres and related data stores to support low-latency, reliable user experiences.
Build secure, multi-tenant, permissions-aware systems with appropriate auditing for enterprise and government customers.
Implement backend features and workflows that use LLMs and agentic tools, orchestrating calls to our AI systems from robust, well-structured services.
Collaborate with frontend, product, and design partners to shape solutions, define clear API contracts, and ship features end-to-end.
Add meaningful logging, metrics, and tracing so services are observable, debuggable, and ready for on-call ownership.
Improve performance and scalability by profiling bottlenecks, tuning queries, and refining service boundaries as usage grows.
Participate in code reviews, technical design discussions, and an on-call rotation for the services you own.
12+ years of backend engineering experience building and operating production web applications or SaaS products.
Track record of building fast-growing SaaS products by leveraging PWA technologies
Track record of shipping highly intuitive products, strong attention to detail
Strong programming skills in Python and experience with a modern web framework (e.g., FastAPI or Flask).
Hands-on experience with relational databases (e.g., Postgres)
Solid understanding of API design, authentication/authorization, background job patterns, and robust error handling.
Experience building for Cloud Infrastructure such as Azure, AWS, or GCP.
Comfort operating services in production using logs, metrics, dashboards, and alerts, including participation in an on-call rotation.
Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
#LI-DM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Product Backend Engineer on Harvey’s product engineering team, you will design and operate the backend systems that turn cutting-edge AI capabilities into seamless, dependable product experiences. You’ll build secure, multi-tenant services, orchestrate interactions with LLMs and agentic tools, and help define the backend architecture that powers Harvey’s rapidly expanding product surface. Your work will have immediate business and customer impact as you ship the foundational systems behind our next generation of AI products.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Collaborate closely with Product to prioritize customer-focused work and deliver reliable features quickly in a fast-moving environment.\n\n - Design and own backend services and APIs that power Harvey’s web applications, workflows, and integrations.\n\n - Model and manage data in Postgres and related data stores to support low-latency, reliable user experiences.\n\n - Build secure, multi-tenant, permissions-aware systems with appropriate auditing for enterprise and government customers.\n\n - Implement backend features and workflows that use LLMs and agentic tools, orchestrating calls to our AI systems from robust, well-structured services.\n\n - Collaborate with frontend, product, and design partners to shape solutions, define clear API contracts, and ship features end-to-end.\n\n - Add meaningful logging, metrics, and tracing so services are observable, debuggable, and ready for on-call ownership.\n\n - Improve performance and scalability by profiling bottlenecks, tuning queries, and refining service boundaries as usage grows.\n\n - Participate in code reviews, technical design discussions, and an on-call rotation for the services you own.\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 12+ years of backend engineering experience building and operating production web applications or SaaS products.\n\n - Track record of building fast-growing SaaS products by leveraging PWA technologies\n\n - Track record of shipping highly intuitive products, strong attention to detail\n\n - Strong programming skills in Python and experience with a modern web framework (e.g., FastAPI or Flask).\n\n - Hands-on experience with relational databases (e.g., Postgres)\n\n - Solid understanding of API design, authentication/authorization, background job patterns, and robust error handling.\n\n - Experience building for Cloud Infrastructure such as Azure, AWS, or GCP.\n\n - Comfort operating services in production using logs, metrics, dashboards, and alerts, including participation in an on-call rotation.\n \n \n\n\n\n\nADDITIONAL INFORMATION\n\n - Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DM1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"be87aefc-9e03-4294-a86f-a4c5e9fddb44","title":"Senior Product Operations Manager","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-10-09T15:21:36.538+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/be87aefc-9e03-4294-a86f-a4c5e9fddb44","applyUrl":"https://jobs.ashbyhq.com/harvey/be87aefc-9e03-4294-a86f-a4c5e9fddb44/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Senior Product Operations Manager at Harvey, you will be the connective tissue between Product, Engineering, and Go-to-Market teams — turning strategy into execution across our entire product lifecycle. You'll build and scale the operating systems that help our product teams make better decisions, ship with confidence, and drive measurable impact for law firms and in-house legal teams pushing the frontier of AI adoption.
You'll work as an extension of product leadership, balancing hands-on execution with strategic initiatives. This is a role for someone who builds from 0 to 1, thrives in ambiguity, and creates structure where none exists.
Inputs to Product Teams — Ensuring teams have the information they need to make great decisions
Build and maintain Voice of Customer systems that synthesize feedback from law firm partners, in-house clients, CSMs, and sales into actionable product signals
Establish rigorous mechanisms for measuring product success and user impact, including analytics dashboards, KPIs, and clear hypotheses
Create high-leverage engagement points with customers and partners throughout the product lifecycle — from alpha through post-GA
Streamline key decision points across teams, reducing friction and improving prioritization quality
Ops of the Product Org — Creating the operating systems that enable product teams to thrive
Own and improve core product development processes, tooling, and team rituals (planning cycles, monthly reviews, roadmap prioritization, etc.)
Build reliable run-of-business systems that scale as Harvey grows — launch calendars, intake frameworks, RACI structures
Drive cross-functional alignment between Product, Engineering, Marketing, Sales, and Customer Success
Facilitate roadmap planning by coordinating stakeholder inputs and maintaining transparency across the org
Outputs from Product Teams — Amplifying product impact by connecting what we build to those who need it
Design and run Early Access Programs and alpha testing programs that validate product-market fit and surface refinement signals before broad release
Own launch coordination end-to-end — ensuring timely, high-confidence rollouts with clear success metrics and post-launch monitoring
Maintain cross-team roadmap visibility that keeps GTM, Legal, and leadership aligned on what's shipping and why
Make it clear across Harvey what Product is building, how it's progressing, and what's coming nextd optimize operational workflows to ensure agility and scalability as the company grows.
5+ years in Product Operations, Product Management, or a closely related operational role at a high growth tech or SaaS company
You've built processes and programs from scratch and scaled them thoughtfully — not just inherited and maintained them
Experience working with AI-native products, ideally in a domain where model quality and output reliability are central to the user experience
Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs
Proven ability to drive alignment across Product, GTM, and Engineering without direct authority
Hands-on experience with launch coordination, EAPs, or customer feedback loops in a fast-moving product environment
You're a natural bridge builder: fluent in strategy, comfortable in the weeds, and skilled at creating clarity where none exists. Ambiguity doesn't slow you down — it's where you do your best work.
$180,000 - $210,000 USD
#LI-CL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Senior Product Operations Manager at Harvey, you will be the connective tissue between Product, Engineering, and Go-to-Market teams — turning strategy into execution across our entire product lifecycle. You'll build and scale the operating systems that help our product teams make better decisions, ship with confidence, and drive measurable impact for law firms and in-house legal teams pushing the frontier of AI adoption.\n\nYou'll work as an extension of product leadership, balancing hands-on execution with strategic initiatives. This is a role for someone who builds from 0 to 1, thrives in ambiguity, and creates structure where none exists.\n\n\n\n\nWHAT YOU’LL DO\n\n - Inputs to Product Teams — Ensuring teams have the information they need to make great decisions\n \n - Build and maintain Voice of Customer systems that synthesize feedback from law firm partners, in-house clients, CSMs, and sales into actionable product signals\n \n - Establish rigorous mechanisms for measuring product success and user impact, including analytics dashboards, KPIs, and clear hypotheses\n \n - Create high-leverage engagement points with customers and partners throughout the product lifecycle — from alpha through post-GA\n \n - Streamline key decision points across teams, reducing friction and improving prioritization quality\n \n Ops of the Product Org — Creating the operating systems that enable product teams to thrive\n \n - Own and improve core product development processes, tooling, and team rituals (planning cycles, monthly reviews, roadmap prioritization, etc.)\n \n - Build reliable run-of-business systems that scale as Harvey grows — launch calendars, intake frameworks, RACI structures\n \n - Drive cross-functional alignment between Product, Engineering, Marketing, Sales, and Customer Success\n \n - Facilitate roadmap planning by coordinating stakeholder inputs and maintaining transparency across the org\n \n Outputs from Product Teams — Amplifying product impact by connecting what we build to those who need it\n \n - Design and run Early Access Programs and alpha testing programs that validate product-market fit and surface refinement signals before broad release\n \n - Own launch coordination end-to-end — ensuring timely, high-confidence rollouts with clear success metrics and post-launch monitoring\n \n - Maintain cross-team roadmap visibility that keeps GTM, Legal, and leadership aligned on what's shipping and why\n \n - Make it clear across Harvey what Product is building, how it's progressing, and what's coming nextd optimize operational workflows to ensure agility and scalability as the company grows.\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years in Product Operations, Product Management, or a closely related operational role at a high growth tech or SaaS company\n\n - You've built processes and programs from scratch and scaled them thoughtfully — not just inherited and maintained them\n\n - Experience working with AI-native products, ideally in a domain where model quality and output reliability are central to the user experience\n\n - Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs\n\n - Proven ability to drive alignment across Product, GTM, and Engineering without direct authority\n\n - Hands-on experience with launch coordination, EAPs, or customer feedback loops in a fast-moving product environment\n\n - You're a natural bridge builder: fluent in strategy, comfortable in the weeds, and skilled at creating clarity where none exists. Ambiguity doesn't slow you down — it's where you do your best work.\n\n\n\n\nCOMPENSATION RANGE\n\n$180,000 - $210,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-CL1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"bf1d70af-d43b-44b3-b637-944b5e60cb3e","title":"Legal Engineering Manager, In-House (Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-05T20:28:58.519+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/bf1d70af-d43b-44b3-b637-944b5e60cb3e","applyUrl":"https://jobs.ashbyhq.com/harvey/bf1d70af-d43b-44b3-b637-944b5e60cb3e/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate legal background and in-house experience who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve legal workflows across in-house legal teams.
Build trusted relationships with senior stakeholders, including General Counsel, Deputy General Counsel, Chief Legal Officers, legal operations leaders, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance, including experience working in-house.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of the workflows, challenges, and priorities of in-house legal teams.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate legal background and in-house experience who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve legal workflows across in-house legal teams.\n\n - Build trusted relationships with senior stakeholders, including General Counsel, Deputy General Counsel, Chief Legal Officers, legal operations leaders, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n \n \n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance, including experience working in-house.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of the workflows, challenges, and priorities of in-house legal teams.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across legal and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c2d6c21b-1563-4000-a8a3-b751c79535da","title":"Staff Software Engineer, Core Infrastructure","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-04-27T20:18:36.663+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c2d6c21b-1563-4000-a8a3-b751c79535da","applyUrl":"https://jobs.ashbyhq.com/harvey/c2d6c21b-1563-4000-a8a3-b751c79535da/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.
You'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions
Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management
Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues
Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms
Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint
Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments
Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership
Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration
Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience
Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers
Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking
Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability
10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment
Long track record building and scaling complex, large-scale distributed systems
Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)
Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation
Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale
Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io)
Strong programming skills in Python, Go, or similar languages
Excellent problem-solving skills, a \"spidey sense\" of where things could go wrong, and a commitment to operational excellence
Experience building infrastructure for AI/ML workloads or high-throughput inference systems
Background with distributed rate limiting, load balancing, or quota management systems
Experience operating multi-tenant platforms with strict security and compliance requirements
Track record of leading complex cross-functional projects and delivering measurable impact
$236,000 - $290,000 USD
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Software Engineer on the Core Infrastructure team at Harvey, you'll play a critical role in designing and building new infrastructure systems while equally scaling and strengthening our existing infrastructure. Our infrastructure is the foundation that powers every user interaction with Harvey — processing billions of prompt tokens and millions of daily requests across our global legal AI platform.\n\nYou'll work in an environment balanced between innovation — building new systems — and operational excellence, ensuring that Harvey remains resilient and efficient as it scales products, regions, customers, and usage. Your contributions will directly impact the reliability, scalability, and security of our platform as we serve the world's leading law firms and professional service providers.\n\nThis role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\nWHAT YOU’LL DO\n\n - Design and build scalable, fault-tolerant infrastructure systems that power Harvey's AI platform across multiple cloud regions\n\n - Own and evolve our multi-cloud infrastructure (Azure, GCP), including Kubernetes orchestration, networking, and container management\n\n - Lead technical initiatives around observability, incident response, and operational excellence — building systems that enable rapid detection and resolution of issues\n\n - Architect and optimize our distributed systems for reliability, including load balancing, quota management, and failover mechanisms\n\n - Partner with Product Engineering and Security teams to ensure our infrastructure is an accelerant, not a constraint\n\n - Drive infrastructure-as-code practices using tools like Terraform and Pulumi to enable reproducible, auditable deployments\n\n - Mentor engineers and raise the technical bar across the organization through code reviews, design reviews, and technical leadership\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Design and implement a next-generation model proxy architecture that routes millions of daily inference requests while maintaining model API compatibility and enabling seamless model integration\n\n - Build distributed rate limiting and quota management systems using Redis-backed algorithms to handle bursty traffic patterns without degrading user experience\n\n - Architect multi-region deployment strategies that meet strict data residency requirements for global enterprise customers\n\n - Develop comprehensive observability infrastructure with granular SLA monitoring, burn rate alerts, and detailed token attribution for cost tracking\n\n - Lead the evolution of our CI/CD pipelines to improve developer velocity while maintaining production stability\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of experience in Infrastructure Engineering or Platform Engineering in a production environment\n\n - Long track record building and scaling complex, large-scale distributed systems\n\n - Deep proficiency with cloud infrastructure platforms (Azure preferred; GCP or AWS experience transfers well)\n\n - Strong fluency in Infrastructure as Code (IaC) tools — Terraform, Pulumi, or CloudFormation\n\n - Solid understanding of Kubernetes, container orchestration, networking, and cloud security at scale\n\n - Experience with observability tools (Datadog, Sentry) and incident response practices (PagerDuty, Incident.io http://Incident.io)\n\n - Strong programming skills in Python, Go, or similar languages\n\n - Excellent problem-solving skills, a \"spidey sense\" of where things could go wrong, and a commitment to operational excellence\n\n\n\n\nNICE TO HAVE\n\n - Experience building infrastructure for AI/ML workloads or high-throughput inference systems\n\n - Background with distributed rate limiting, load balancing, or quota management systems\n\n - Experience operating multi-tenant platforms with strict security and compliance requirements\n\n - Track record of leading complex cross-functional projects and delivering measurable impact\n\n\n\n\nCOMPENSATION RANGE\n\n$236,000 - $290,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c2e8772a-ca9c-44ee-95fb-bbd64f57e7c4","title":"Mid-Market Customer Success Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-02-17T22:45:40.244+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c2e8772a-ca9c-44ee-95fb-bbd64f57e7c4","applyUrl":"https://jobs.ashbyhq.com/harvey/c2e8772a-ca9c-44ee-95fb-bbd64f57e7c4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.
Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.
Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.
Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.
Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.
Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.
Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.
Experience with Salesforce and Catalyst, are preferred, but not required.
A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.
$125,000 - $145,000 OTE
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.\n\n\n\n\nWHAT YOU'LL DO\n\n - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.\n\n - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.\n\n - Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.\n\n - Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.\n\n - Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.\n\n - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.\n\n - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.\n\n - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.\n\n\n\n\nWHAT YOU HAVE\n\n - Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.\n\n - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.\n\n - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.\n\n - Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.\n\n - Experience with Salesforce and Catalyst, are preferred, but not required.\n\n\n\n\nWHAT WE OFFER\n\n - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.\n\n - An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.\n\n - A collaborative work environment that promotes growth, learning, and development.\n\n\n\n\nCOMPENSATION RANGE\n\n$125,000 - $145,000 OTE\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JL1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c34ee114-fd2d-4507-9888-711397e037bd","title":"Enterprise Account Executive - Germany","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-05-07T14:22:18.439+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c34ee114-fd2d-4507-9888-711397e037bd","applyUrl":"https://jobs.ashbyhq.com/harvey/c34ee114-fd2d-4507-9888-711397e037bd/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are seeking an Enterprise Account Executive to lead commercial growth across Germany. This role is responsible for identifying opportunities, managing complex sales cycles, and building long-term relationships within the legal and professional services sector.
This position will play a key role in expanding Harvey’s presence in the DACH region, working cross-functionally to deliver tailored solutions to clients.
Deliver against sales targets with a focus on sustainable growth and performance excellence.
Own and grow a portfolio of named enterprise accounts across Germany, driving full-funnel sales activity from prospecting through to commercial negotiation and onboarding.
Understand client pain points, organisational structure, and buying processes; tailor solutions that align with strategic outcomes.
Lead high-impact product demos and client meetings that clearly articulate Harvey’s business value and technical capabilities.
Collaborate cross-functionally with product, legal, engineering, and GTM to inform roadmap and surface client needs.
Develop deep, long-term relationships with legal, innovation, and executive stakeholders across the region.
Document learnings, iterate on messaging, and help build scalable processes to accelerate regional growth.
Minimum 5 years of experience in enterprise B2B SaaS sales, preferably with exposure to AI, legaltech, or vertical software
Track record of success managing complex sales cycles with multiple stakeholders
Strong communication skills, with the ability to explain technical products to non-technical audiences
Interest in the legal industry and a commitment to enhancing knowledge work through technology
Familiarity with enterprise sales practices in the German region
Self-motivated and results-oriented, with a collaborative approach to working cross-functionally
Location: Germany
Work eligibility: Must have valid German work rights; Harvey does not currently offer visa sponsorship for this role
Be part of building something special as a founding member of our Germany team
Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are seeking an Enterprise Account Executive to lead commercial growth across Germany. This role is responsible for identifying opportunities, managing complex sales cycles, and building long-term relationships within the legal and professional services sector.\n\nThis position will play a key role in expanding Harvey’s presence in the DACH region, working cross-functionally to deliver tailored solutions to clients.\n\n\n\n\nWHAT YOU’LL DO\n\n - Deliver against sales targets with a focus on sustainable growth and performance excellence.\n\n - Own and grow a portfolio of named enterprise accounts across Germany, driving full-funnel sales activity from prospecting through to commercial negotiation and onboarding.\n\n - Understand client pain points, organisational structure, and buying processes; tailor solutions that align with strategic outcomes.\n\n - Lead high-impact product demos and client meetings that clearly articulate Harvey’s business value and technical capabilities.\n\n - Collaborate cross-functionally with product, legal, engineering, and GTM to inform roadmap and surface client needs.\n\n - Develop deep, long-term relationships with legal, innovation, and executive stakeholders across the region.\n\n - Document learnings, iterate on messaging, and help build scalable processes to accelerate regional growth.\n \n \n\n\nWHAT YOU HAVE\n\n - Minimum 5 years of experience in enterprise B2B SaaS sales, preferably with exposure to AI, legaltech, or vertical software\n\n - Track record of success managing complex sales cycles with multiple stakeholders\n\n - Strong communication skills, with the ability to explain technical products to non-technical audiences\n\n - Interest in the legal industry and a commitment to enhancing knowledge work through technology\n\n - Familiarity with enterprise sales practices in the German region\n\n - Self-motivated and results-oriented, with a collaborative approach to working cross-functionally\n\n\n\n\nADDITIONAL INFORMATION FOR POSTINGS\n\n - Location: Germany\n\n - Work eligibility: Must have valid German work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Germany team\n\n - Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth\n \n \n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c3b9e500-dc27-4afe-9b8a-31223c6b18fe","title":"Legal Engineer (Law Firm, Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-17T14:36:44.704+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c3b9e500-dc27-4afe-9b8a-31223c6b18fe","applyUrl":"https://jobs.ashbyhq.com/harvey/c3b9e500-dc27-4afe-9b8a-31223c6b18fe/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This Corporate-focused Legal Engineer role is designed for attorneys with transactional experience in capital markets, private equity, M&A, finance, banking, fund formation, EC/VC, real estate or other general corporate practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with corporate lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from corporate practitioners into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how corporate legal teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal practices.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience in a transactional practice such as M&A, private equity, capital markets, finance, fund formation, banking, EC/VC, real estate or related practice areas at a top-tier law firm or sophisticated in-house legal team.
Strong understanding of the workflows, challenges, and demands faced by corporate lawyers.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience in client-facing roles, law firm business development, transaction management, or cross-functional collaboration is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis Corporate-focused Legal Engineer role is designed for attorneys with transactional experience in capital markets, private equity, M&A, finance, banking, fund formation, EC/VC, real estate or other general corporate practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with corporate lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from corporate practitioners into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how corporate legal teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal practices.\n\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience in a transactional practice such as M&A, private equity, capital markets, finance, fund formation, banking, EC/VC, real estate or related practice areas at a top-tier law firm or sophisticated in-house legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by corporate lawyers.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience in client-facing roles, law firm business development, transaction management, or cross-functional collaboration is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c3eae74b-d8a4-48f5-9845-c9e069f491f3","title":"Practice Lead, In-house Transformation","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-04T19:49:43.303+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c3eae74b-d8a4-48f5-9845-c9e069f491f3","applyUrl":"https://jobs.ashbyhq.com/harvey/c3eae74b-d8a4-48f5-9845-c9e069f491f3/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
In-house legal teams are under mounting pressure to do more with less, and increasingly, the answer is AI. But knowing where to start, what to prioritize, and how to drive adoption across a complex organization is harder than it looks. The gap between legal teams that experiment with AI and those that use it to fundamentally reshape how they operate will define the most effective and efficient legal departments of the next decade. Closing that gap is the work of Harvey's Transformation Office.
As a senior member of the Transformation Office, the Practice Lead will partner with the world's leading enterprise in-house legal teams to help them understand what their future will look like and build a deliberate strategy for getting there. This isn't about handing clients a roadmap and walking away — it's about deeply understanding each organization's world, drawing on the full breadth of what Harvey has to offer, and connecting the right capabilities, teams, and tools to the right problems. This means matching deep AI expertise with legal industry experience and aligning teams on metrics for success, phases of adoption, key milestones, and measurable outcomes tied to their business goals. The legal departments that get this right won't just be more efficient, they'll be categorically different, and this role exists to help them get there.
Serve as a trusted transformation advisor to Harvey's most strategic in-house clients and prospects, embedding directly in their world to understand how they operate, where AI can move the needle, and what it will take to get there.
Draw on the full range of Harvey's capabilities — sales, legal engineering, customer success, legal innovation, and product — to connect the right assets and expertise to each organization's unique challenges and opportunities.
Design and lead end-to-end AI transformation programs covering use case prioritization, executive alignment, rollout planning, governance, and success measurement, spanning all facets of organizational change: Technology, Skills, Communications, Structures, and Governance.
Help legal department leaders translate complex AI capability into clear, actionable strategies that make sense for each organization's size, structure, business context, and ambitions.
Build and own the operational infrastructure of this practice: repeatable transformation playbooks, executive workshop formats, value realization frameworks, and function-specific benchmarks that allow Harvey to scale high-quality transformation support across in-house teams worldwide.
Collaborate cross-functionally with Account Executives, Legal Engineers, Customer Success Managers, Legal Product Specialists, Product, and Marketing to identify adoption barriers, build organization-specific strategies, and feed insights back into product and go-to-market decisions.
Define and track transformation success metrics including adoption, utilization, measurable value, ROI, customer health, executive engagement, renewal readiness, and expansion readiness.
Represent Harvey credibly in the in-house legal and legal ops community through advising, thought leadership, and community engagement.
12+ years experience at a top-tier management consulting firm with a focus on enterprise transformation, organizational change, or professional services strategy.
Deep understanding of how in-house legal teams operate — including how they interface with the business, how priorities get set, how technology decisions get made, and the unique pressures GCs and legal ops leaders face.
Strong point of view on where AI is taking the legal industry, paired with the empathy and communication skills to meet clients where they are and bring them along on the journey.
Executive presence and client credibility: equally comfortable advising a GC or CLO on transformation strategy and rolling up your sleeves on the ground.
Proven ability to build from the ground up: designing playbooks, standing up functions, and generating momentum and enthusiasm across a team and an organization.
Comfort with data-informed decision-making, including the ability to define outcomes, diagnose adoption risks, and adjust strategy based on usage and business impact.
High-agency operating style suited to a fast-moving, ambiguous, early-stage environment, with a bias toward simple, scalable approaches over overly complex programs.
Compensation
$260,000–$350,000 USD
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nIn-house legal teams are under mounting pressure to do more with less, and increasingly, the answer is AI. But knowing where to start, what to prioritize, and how to drive adoption across a complex organization is harder than it looks. The gap between legal teams that experiment with AI and those that use it to fundamentally reshape how they operate will define the most effective and efficient legal departments of the next decade. Closing that gap is the work of Harvey's Transformation Office.\n\nAs a senior member of the Transformation Office, the Practice Lead will partner with the world's leading enterprise in-house legal teams to help them understand what their future will look like and build a deliberate strategy for getting there. This isn't about handing clients a roadmap and walking away — it's about deeply understanding each organization's world, drawing on the full breadth of what Harvey has to offer, and connecting the right capabilities, teams, and tools to the right problems. This means matching deep AI expertise with legal industry experience and aligning teams on metrics for success, phases of adoption, key milestones, and measurable outcomes tied to their business goals. The legal departments that get this right won't just be more efficient, they'll be categorically different, and this role exists to help them get there.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as a trusted transformation advisor to Harvey's most strategic in-house clients and prospects, embedding directly in their world to understand how they operate, where AI can move the needle, and what it will take to get there.\n\n - Draw on the full range of Harvey's capabilities — sales, legal engineering, customer success, legal innovation, and product — to connect the right assets and expertise to each organization's unique challenges and opportunities.\n\n - Design and lead end-to-end AI transformation programs covering use case prioritization, executive alignment, rollout planning, governance, and success measurement, spanning all facets of organizational change: Technology, Skills, Communications, Structures, and Governance.\n\n - Help legal department leaders translate complex AI capability into clear, actionable strategies that make sense for each organization's size, structure, business context, and ambitions.\n\n - Build and own the operational infrastructure of this practice: repeatable transformation playbooks, executive workshop formats, value realization frameworks, and function-specific benchmarks that allow Harvey to scale high-quality transformation support across in-house teams worldwide.\n\n - Collaborate cross-functionally with Account Executives, Legal Engineers, Customer Success Managers, Legal Product Specialists, Product, and Marketing to identify adoption barriers, build organization-specific strategies, and feed insights back into product and go-to-market decisions.\n\n - Define and track transformation success metrics including adoption, utilization, measurable value, ROI, customer health, executive engagement, renewal readiness, and expansion readiness.\n\n - Represent Harvey credibly in the in-house legal and legal ops community through advising, thought leadership, and community engagement.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 12+ years experience at a top-tier management consulting firm with a focus on enterprise transformation, organizational change, or professional services strategy.\n\n - Deep understanding of how in-house legal teams operate — including how they interface with the business, how priorities get set, how technology decisions get made, and the unique pressures GCs and legal ops leaders face.\n\n - Strong point of view on where AI is taking the legal industry, paired with the empathy and communication skills to meet clients where they are and bring them along on the journey.\n\n - Executive presence and client credibility: equally comfortable advising a GC or CLO on transformation strategy and rolling up your sleeves on the ground.\n\n - Proven ability to build from the ground up: designing playbooks, standing up functions, and generating momentum and enthusiasm across a team and an organization.\n\n - Comfort with data-informed decision-making, including the ability to define outcomes, diagnose adoption risks, and adjust strategy based on usage and business impact.\n\n - High-agency operating style suited to a fast-moving, ambiguous, early-stage environment, with a bias toward simple, scalable approaches over overly complex programs.\n\n\n\n\n\n\n\nCompensation\n$260,000–$350,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c43ab149-aa8c-4a6a-a97a-a21ad26ae4c5","title":"Legal Engineering Manager (Law Firm, Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-16T20:21:17.280+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c43ab149-aa8c-4a6a-a97a-a21ad26ae4c5","applyUrl":"https://jobs.ashbyhq.com/harvey/c43ab149-aa8c-4a6a-a97a-a21ad26ae4c5/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.
Legal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.
This role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate law background who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.
Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.
Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.
Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve corporate, transactional, and commercial legal workflows.
Build trusted relationships with senior stakeholders, including corporate partners, transactional attorneys, General Counsel, and other legal and business leaders.
Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.
Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.
Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.
Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.
Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance at a leading law firm.
Must have prior experience managing a team, with a track record of developing talent and driving performance.
Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.
Strong understanding of corporate and transactional legal workflows, including M&A, commercial contracting, corporate governance, financing transactions, and due diligence.
Strong commercial instincts and the ability to engage credibly with senior stakeholders across law firms, legal departments, and business organizations.
Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.
Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.
Strong point of view on the future of the legal industry and the impact of AI on legal services.
$315,000 - $385,000 USD OTE 75/25 Split
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its Legal Engineering function, we are hiring Legal Engineering Managers to lead and grow high-performing teams supporting our go-to-market efforts. This role sits at the intersection of legal expertise, customer engagement, and commercial strategy — helping prospective and existing customers understand how Harvey can transform the way legal work gets done.\n\nLegal Engineering Managers lead teams of Legal Engineers who partner closely with Account Executives throughout the sales process, bringing legal credibility, product expertise, and consultative support to customer engagements. In addition to managing and developing the team, you will work directly with strategic customers, help shape Harvey’s go-to-market approach, and partner cross-functionally with Product, Marketing, Enablement, and Engineering to improve how Harvey serves the legal industry.\n\nThis role is both strategic and hands-on. We are looking for experienced legal professionals with a corporate law background who are comfortable operating in fast-paced environments, navigating ambiguity, and solving complex problems with a high degree of ownership.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, coach, and develop a high-performing team of Legal Engineers, setting a high bar for customer engagement, legal credibility, and commercial impact.\n\n - Partner closely with Sales leadership and Account Executives to support strategic accounts, develop deal strategy, and drive successful customer outcomes.\n\n - Oversee and support your team, as they engage in complex customer engagements by conducting discovery, leading product demonstrations, and advising customers on how Harvey can improve corporate, transactional, and commercial legal workflows.\n\n - Build trusted relationships with senior stakeholders, including corporate partners, transactional attorneys, General Counsel, and other legal and business leaders.\n\n - Collaborate cross-functionally with Product, Engineering, Applied Legal Research, Marketing, and Enablement to improve positioning, workflows, customer solutions, and go-to-market strategy.\n\n - Act as the voice of the customer by synthesizing frontline feedback and helping inform product roadmap decisions, feature development, and new use cases.\n\n - Help build and scale the Legal Engineering organization by improving processes, enablement materials, demo strategies, and team best practices.\n\n - Contribute to Harvey’s presence in the market through customer workshops, thought leadership, speaking engagements, and industry events.\n\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 7+ PQE, including significant experience practicing corporate law, commercial contracting, mergers and acquisitions, private equity, emerging companies and venture capital, capital markets, or other corporate transactional work, or advising on corporate governance at a leading law firm.\n\n - Must have prior experience managing a team, with a track record of developing talent and driving performance.\n\n - Deep familiarity with legal technology and AI tools, with the ability to quickly develop expertise in Harvey’s platform and workflows.\n\n - Strong understanding of corporate and transactional legal workflows, including M&A, commercial contracting, corporate governance, financing transactions, and due diligence.\n\n - Strong commercial instincts and the ability to engage credibly with senior stakeholders across law firms, legal departments, and business organizations.\n\n - Excellent communication and presentation skills, including experience leading trainings, workshops, demos, or customer-facing sessions.\n\n - Comfort operating in a fast-paced, high-growth environment with a pragmatic and solutions-oriented mindset.\n\n - Strong point of view on the future of the legal industry and the impact of AI on legal services.\n\n\n\n\n\nCOMPENSATION\n\n$315,000 - $385,000 USD OTE 75/25 Split\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LE1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c4b8bccd-019d-4e20-8fe6-d4bc492dcce7","title":"Account Executive, Enterprise","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-07-10T23:36:55.271+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c4b8bccd-019d-4e20-8fe6-d4bc492dcce7","applyUrl":"https://jobs.ashbyhq.com/harvey/c4b8bccd-019d-4e20-8fe6-d4bc492dcce7/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.
Achieve and exceed revenue targets and other key sales metrics.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Minimum 5 years of experience in enterprise B2B SaaS sales, with a proven track record of selling complex software solutions to enterprise clients and the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
#LI-JB1
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\nROLE OVERVIEW\n\nAs an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\nWHAT YOU'LL DO\n\n - Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n\n\n\nWHAT YOU HAVE\n\n - Minimum 5 years of experience in enterprise B2B SaaS sales, with a proven track record of selling complex software solutions to enterprise clients and the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-JB1\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c5372f94-07b2-4c37-9c34-93ddbe8e0313","title":"Legal Engineer - Product Specialist - Germany","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Munich","secondaryLocations":[],"publishedAt":"2026-04-20T15:51:31.462+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Germany"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c5372f94-07b2-4c37-9c34-93ddbe8e0313","applyUrl":"https://jobs.ashbyhq.com/harvey/c5372f94-07b2-4c37-9c34-93ddbe8e0313/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Formerly known as Legal Product Specialist
Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
Travel may be required from time to time, including visits to customer office locations and company offices.
JD or equivalent legal qualification.
At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
Strong understanding of legal processes and challenges faced by legal professionals.
Curiosity about AI’s potential to transform the legal industry.
Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
#LI-RC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nFormerly known as Legal Product Specialist\n\nHarvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.\n\nLegal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.\n\n - Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.\n\n - Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.\n\n - Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.\n\n - Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.\n\n - Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.\n\n - Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.\n\n - Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.\n\n - Travel may be required from time to time, including visits to customer office locations and company offices.\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience practicing law at a top-tier law firm (Vault 50 or equivalent), preferably with a corporate law or litigation focus.\n\n - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.\n\n - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.\n\n - Strong understanding of legal processes and challenges faced by legal professionals.\n\n - Curiosity about AI’s potential to transform the legal industry.\n\n - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-RC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c685bc9e-d7c8-4443-ba0f-b19690ba033b","title":"Business Recruiter, G&A","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-11T17:40:56.839+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c685bc9e-d7c8-4443-ba0f-b19690ba033b","applyUrl":"https://jobs.ashbyhq.com/harvey/c685bc9e-d7c8-4443-ba0f-b19690ba033b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a key member of our growing talent team, you’ll report to the G&A Recruiting Manager and manage full-cycle recruitment across our G&A teams. You’ll work closely with hiring managers to find and attract top talent while helping refine and scale our recruiting operations during a period of rapid growth.
Partner with hiring managers to understand hiring needs and support effective, efficient recruiting strategies.
Source and screen candidates through various channels including job boards, social platforms, and referrals.
Provide timely updates and feedback to hiring teams, ensuring alignment and strong communication throughout the process.
Deliver a thoughtful and engaging candidate experience from outreach to offer.
Carry a full slate of 8–10 requisitions at a time, managing competing priorities with strong organization and follow-through.
Contribute to improving recruiting workflows and documentation across business functions.
Collaborate with coordinators and other recruiters to ensure a smooth and streamlined process.
3+ years of full-cycle recruiting experience, ideally in a fast-paced or high-growth environment.
Experience working on G&A roles (Finance, IT, HR, Marketing).
Excellent interpersonal and communication skills, with the ability to work effectively with candidates and internal stakeholders.
Strong organizational skills and ability to prioritize across multiple open roles and tasks.
Familiarity with recruiting metrics, and a willingness to learn and apply data to improve outcomes.
Adaptable and proactive, with a collaborative approach to problem-solving.
Nice to Have:
Experience with tools like Ashby, Gem, Notion, Slack, and Google Workspace for recruiting workflows and pipeline management.
$120,000 - $160,000 USD
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a key member of our growing talent team, you’ll report to the G&A Recruiting Manager and manage full-cycle recruitment across our G&A teams. You’ll work closely with hiring managers to find and attract top talent while helping refine and scale our recruiting operations during a period of rapid growth.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with hiring managers to understand hiring needs and support effective, efficient recruiting strategies.\n\n - Source and screen candidates through various channels including job boards, social platforms, and referrals.\n\n - Provide timely updates and feedback to hiring teams, ensuring alignment and strong communication throughout the process.\n\n - Deliver a thoughtful and engaging candidate experience from outreach to offer.\n\n - Carry a full slate of 8–10 requisitions at a time, managing competing priorities with strong organization and follow-through.\n\n - Contribute to improving recruiting workflows and documentation across business functions.\n\n - Collaborate with coordinators and other recruiters to ensure a smooth and streamlined process.\n\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of full-cycle recruiting experience, ideally in a fast-paced or high-growth environment.\n\n - Experience working on G&A roles (Finance, IT, HR, Marketing).\n\n - Excellent interpersonal and communication skills, with the ability to work effectively with candidates and internal stakeholders.\n\n - Strong organizational skills and ability to prioritize across multiple open roles and tasks.\n\n - Familiarity with recruiting metrics, and a willingness to learn and apply data to improve outcomes.\n Adaptable and proactive, with a collaborative approach to problem-solving.\n\nNice to Have:\n\n - Experience with tools like Ashby, Gem, Notion, Slack, and Google Workspace for recruiting workflows and pipeline management.\n\n\n\n\nCOMPENSATION\n\n$120,000 - $160,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c6e602c1-57d7-4af7-9b98-e52b5b4ff76a","title":"Legal Engineer (Law Firm, Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-17T14:36:36.114+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c6e602c1-57d7-4af7-9b98-e52b5b4ff76a","applyUrl":"https://jobs.ashbyhq.com/harvey/c6e602c1-57d7-4af7-9b98-e52b5b4ff76a/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This Corporate-focused Legal Engineer role is designed for attorneys with transactional experience in capital markets, private equity, M&A, finance, banking, fund formation, EC/VC, real estate or other general corporate practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with corporate lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from corporate practitioners into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how corporate legal teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal practices.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience in a transactional practice such as M&A, private equity, capital markets, finance, fund formation, banking, EC/VC, real estate or related practice areas at a top-tier law firm or sophisticated in-house legal team.
Strong understanding of the workflows, challenges, and demands faced by corporate lawyers.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience in client-facing roles, law firm business development, transaction management, or cross-functional collaboration is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis Corporate-focused Legal Engineer role is designed for attorneys with transactional experience in capital markets, private equity, M&A, finance, banking, fund formation, EC/VC, real estate or other general corporate practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with corporate lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from corporate practitioners into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how corporate legal teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal practices.\n\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience in a transactional practice such as M&A, private equity, capital markets, finance, fund formation, banking, EC/VC, real estate or related practice areas at a top-tier law firm or sophisticated in-house legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by corporate lawyers.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience in client-facing roles, law firm business development, transaction management, or cross-functional collaboration is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c6e7267c-877e-479c-8dc6-f34ffbbb44dd","title":"Senior Performance Marketing Manager, Paid Social","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-10T17:25:48.986+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c6e7267c-877e-479c-8dc6-f34ffbbb44dd","applyUrl":"https://jobs.ashbyhq.com/harvey/c6e7267c-877e-479c-8dc6-f34ffbbb44dd/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is transforming how legal professionals work through AI. We're looking for a Senior Performance Marketing Manager, Paid Social to help unlock the next stage of growth across our paid media programs.
You'll own and scale paid social as a key driver of pipeline, revenue, and market awareness—reaching legal decision-makers across law firms and corporate legal departments worldwide.
This role sits at the intersection of strategy and execution. You'll develop audience strategies, launch and optimize full-funnel campaigns, partner closely with creative and content teams, and use data to uncover new growth opportunities. You'll own the roadmap and end-to-end execution while helping shape how paid social contributes to Harvey's broader growth strategy.
We're looking for someone who thrives in fast-paced environments, embraces experimentation, and has a track record of turning paid media investments into measurable business outcomes.
Own and Scale Paid Social Growth
Own end-to-end strategy, execution, and optimization of paid social campaigns across LinkedIn, Meta, and emerging social platforms, managing a significant budget to hit aggressive pipeline targets.
Build full-funnel programs that generate awareness, engagement, pipeline, and revenue across enterprise audiences.
Develop audience strategies leveraging first-party data, account-based targeting, lookalike modeling, and platform-native targeting capabilities.
Drive Experimentation and Performance
Design and run experiments across creative, messaging, audiences, landing pages to identify scalable growth opportunities.
Continuously evaluate emerging channels, ad formats, audience targeting and platform capabilities to expand reach and improve efficiency.
Establish testing frameworks and best practices that improve campaign performance over time.
Partner Across the Business
Collaborate closely with lifecycle marketing, content, and brand teams to ensure paid social campaigns are integrated into holistic customer journeys with consistent messaging.
Partner with design teams to develop compelling campaign concepts and provide performance-driven feedback on messaging and creative assets.
Work closely with Marketing Operations and Analytics teams to ensure accurate attribution, measurement, and reporting.
5–7+ years of experience managing paid social programs in B2B SaaS, with a strong focus on pipeline and revenue generation.
Deep expertise across LinkedIn, Meta, and YouTube advertising platforms.
Proven success scaling paid social programs while improving efficiency and business outcomes.
Strong analytical capabilities with experience using performance data to drive strategic decisions.
Experience building and executing campaigns targeting enterprise buyers with long and complex sales cycles.
Working knowledge of attribution, conversion tracking, CRM integrations, and marketing measurement frameworks.
Ability to operate both strategically and tactically—you can define the roadmap and execute the details.
Excellent communication skills and experience collaborating across marketing, operations, and sales teams.
Preferred Qualifications
Experience managing seven-figure annual media budgets and scaling paid media programs in high-growth B2B SaaS companies.
Experience with CTV, Reddit, programmatic media, or other emerging paid acquisition channels.
Experience marketing to legal, professional services, or other enterprise audiences with complex buying cycles.
$136,000 - $204,000 USD
#LI-AK2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\n\n\n\nHarvey is transforming how legal professionals work through AI. We're looking for a Senior Performance Marketing Manager, Paid Social to help unlock the next stage of growth across our paid media programs.\n\nYou'll own and scale paid social as a key driver of pipeline, revenue, and market awareness—reaching legal decision-makers across law firms and corporate legal departments worldwide.\n\nThis role sits at the intersection of strategy and execution. You'll develop audience strategies, launch and optimize full-funnel campaigns, partner closely with creative and content teams, and use data to uncover new growth opportunities. You'll own the roadmap and end-to-end execution while helping shape how paid social contributes to Harvey's broader growth strategy.\n\nWe're looking for someone who thrives in fast-paced environments, embraces experimentation, and has a track record of turning paid media investments into measurable business outcomes.\n\n\n\n\nWHAT YOU'LL DO\n\n\n\n\nOwn and Scale Paid Social Growth\n\n - Own end-to-end strategy, execution, and optimization of paid social campaigns across LinkedIn, Meta, and emerging social platforms, managing a significant budget to hit aggressive pipeline targets.\n\n - Build full-funnel programs that generate awareness, engagement, pipeline, and revenue across enterprise audiences.\n\n - Develop audience strategies leveraging first-party data, account-based targeting, lookalike modeling, and platform-native targeting capabilities.\n\nDrive Experimentation and Performance\n\n - Design and run experiments across creative, messaging, audiences, landing pages to identify scalable growth opportunities.\n\n - Continuously evaluate emerging channels, ad formats, audience targeting and platform capabilities to expand reach and improve efficiency.\n\n - Establish testing frameworks and best practices that improve campaign performance over time.\n\nPartner Across the Business\n\n - Collaborate closely with lifecycle marketing, content, and brand teams to ensure paid social campaigns are integrated into holistic customer journeys with consistent messaging.\n\n - Partner with design teams to develop compelling campaign concepts and provide performance-driven feedback on messaging and creative assets.\n\n - Work closely with Marketing Operations and Analytics teams to ensure accurate attribution, measurement, and reporting.\n\n\n\n\nWHAT YOU HAVE\n\n\n\n\n - 5–7+ years of experience managing paid social programs in B2B SaaS, with a strong focus on pipeline and revenue generation.\n\n - Deep expertise across LinkedIn, Meta, and YouTube advertising platforms.\n\n - Proven success scaling paid social programs while improving efficiency and business outcomes.\n\n - Strong analytical capabilities with experience using performance data to drive strategic decisions.\n\n - Experience building and executing campaigns targeting enterprise buyers with long and complex sales cycles.\n\n - Working knowledge of attribution, conversion tracking, CRM integrations, and marketing measurement frameworks.\n\n - Ability to operate both strategically and tactically—you can define the roadmap and execute the details.\n\n - Excellent communication skills and experience collaborating across marketing, operations, and sales teams.\n\n\n\nPreferred Qualifications\n\n - Experience managing seven-figure annual media budgets and scaling paid media programs in high-growth B2B SaaS companies.\n\n - Experience with CTV, Reddit, programmatic media, or other emerging paid acquisition channels.\n\n - Experience marketing to legal, professional services, or other enterprise audiences with complex buying cycles.\n\n\n\n\nCOMPENSATION\n\n$136,000 - $204,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AK2\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c73e8b85-a167-4a3b-b055-fc45110b2f64","title":"Legal Engineer - Custom Solutions","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-03T19:00:41.365+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c73e8b85-a167-4a3b-b055-fc45110b2f64","applyUrl":"https://jobs.ashbyhq.com/harvey/c73e8b85-a167-4a3b-b055-fc45110b2f64/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's Custom Solutions team builds tailored AI tools for leading strategic customers. The team scopes, designs and implements custom agents, playbooks and prompts to address high-priority use cases. Each solution is built around a customer's specific needs and stored in its Harvey instance for scalable access across the organization. Team members have opportunities to travel onsite and build relationships with senior stakeholders to support the rollout of these tools. They also partner with Harvey's Go-to-Market and Product teams to advance the platform by gathering feedback, surfacing opportunities and piloting features.
Establish a clear understanding of Harvey's platform and the process for building solutions (you're not expected to be a platform expert on day one, but you should be interested in becoming one).
Scope, design and build custom agents, playbooks and prompts for key strategic customers.
Build strong relationships with senior stakeholders to understand their requirements, map their processes and turn needs into working solutions.
Prototype, test and iterate, including piloting Harvey features prior to general release.
Communicate market feedback to Product and Engineering, surfacing the opportunities for enhancements that will be most impactful.
Partner with Harvey's other Legal Engineering and Go-to-Market teams to deliver measurable growth.
Create and maintain reusable assets, capturing best practices to speed up future deployments.
JD or equivalent legal qualification.
5+ years of experience as a practicing lawyer at a top-tier firm and/or in-house legal team.
Curiosity about testing various approaches, evaluating deliverable quality and optimizing for customer outcomes and experience.
Strong communication skills and a track record of partnering with senior stakeholders to drive results.
Interest in driving positive change in the legal industry through AI.
Experience using AI tools in legal practice is a plus.
OTE 75/25 Split $220,000-320,000
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's Custom Solutions team builds tailored AI tools for leading strategic customers. The team scopes, designs and implements custom agents, playbooks and prompts to address high-priority use cases. Each solution is built around a customer's specific needs and stored in its Harvey instance for scalable access across the organization. Team members have opportunities to travel onsite and build relationships with senior stakeholders to support the rollout of these tools. They also partner with Harvey's Go-to-Market and Product teams to advance the platform by gathering feedback, surfacing opportunities and piloting features.\n\n\n\n\nWHAT YOU'LL DO\n\n - Establish a clear understanding of Harvey's platform and the process for building solutions (you're not expected to be a platform expert on day one, but you should be interested in becoming one).\n\n - Scope, design and build custom agents, playbooks and prompts for key strategic customers.\n\n - Build strong relationships with senior stakeholders to understand their requirements, map their processes and turn needs into working solutions.\n\n - Prototype, test and iterate, including piloting Harvey features prior to general release.\n\n - Communicate market feedback to Product and Engineering, surfacing the opportunities for enhancements that will be most impactful.\n\n - Partner with Harvey's other Legal Engineering and Go-to-Market teams to deliver measurable growth.\n\n - Create and maintain reusable assets, capturing best practices to speed up future deployments.\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - 5+ years of experience as a practicing lawyer at a top-tier firm and/or in-house legal team.\n\n - Curiosity about testing various approaches, evaluating deliverable quality and optimizing for customer outcomes and experience.\n\n - Strong communication skills and a track record of partnering with senior stakeholders to drive results.\n\n - Interest in driving positive change in the legal industry through AI.\n\n - Experience using AI tools in legal practice is a plus.\n\n\n\n\nCOMPENSATION\n\nOTE 75/25 Split $220,000-320,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c783c19b-1d81-45bd-9f45-87175f7ece78","title":"Head of AMER Legal Engineering (In-House)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-29T16:20:11.482+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c783c19b-1d81-45bd-9f45-87175f7ece78","applyUrl":"https://jobs.ashbyhq.com/harvey/c783c19b-1d81-45bd-9f45-87175f7ece78/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Reporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering In-House focused teams Legal Engineering in the Americas.
You will directly manage Legal Engineering Managers and oversee the teams focused on supporting Harvey's pre-sales in-house customer engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.
Success in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.
Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's in-house customers.
Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.
Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.
Act as a trusted advisor to legal department leaders and an influential partner to senior stakeholders across Harvey.
Drive organizational performance through effective planning, resource management, talent development, and operational excellence.
Help define the future of Legal Engineering and how Harvey partners with the world's leading corporate legal departments.
Qualified lawyer with 9+ years of post-qualification experience (PQE).
Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
Experience leading managers and manager-led organizations, not solely individual contributors.
Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.
Experience owning organizational systems, processes, and operating models.
Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.
Strong track record of managing upward and influencing senior leaders.
Experience representing an organization externally and building trusted relationships with executive-level stakeholders.
Deep understanding of enterprise legal teams, including corporate, litigation, investigations, regulatory, compliance, and legal operations functions, as well as the evolving legal technology landscape.
Exceptional communication, leadership, and organizational skills.
Experience leading teams outside of a traditional law department hierarchy.
Experience in legal technology, professional services, consulting, legal innovation, legal operations, or other customer-facing organizations.
Experience operating in a high-growth technology company.
Experience leading globally distributed teams.
Demonstrated ability to create structure and drive execution in rapidly evolving environments.
Experience working across multiple legal practice areas, including corporate, litigation, investigations, regulatory, compliance, and legal operations.
$400,000 - $450,000 USD OTE 75/25
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nReporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering In-House focused teams Legal Engineering in the Americas.\n\nYou will directly manage Legal Engineering Managers and oversee the teams focused on supporting Harvey's pre-sales in-house customer engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.\n\nSuccess in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's in-house customers.\n\n - Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.\n\n - Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.\n\n - Act as a trusted advisor to legal department leaders and an influential partner to senior stakeholders across Harvey.\n\n - Drive organizational performance through effective planning, resource management, talent development, and operational excellence.\n\n - Help define the future of Legal Engineering and how Harvey partners with the world's leading corporate legal departments.\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 9+ years of post-qualification experience (PQE).\n\n - Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.\n\n - Experience leading managers and manager-led organizations, not solely individual contributors.\n\n - Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.\n\n - Experience owning organizational systems, processes, and operating models.\n\n - Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.\n\n - Strong track record of managing upward and influencing senior leaders.\n\n - Experience representing an organization externally and building trusted relationships with executive-level stakeholders.\n\n - Deep understanding of enterprise legal teams, including corporate, litigation, investigations, regulatory, compliance, and legal operations functions, as well as the evolving legal technology landscape.\n\n - Exceptional communication, leadership, and organizational skills.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience leading teams outside of a traditional law department hierarchy.\n\n - Experience in legal technology, professional services, consulting, legal innovation, legal operations, or other customer-facing organizations.\n\n - Experience operating in a high-growth technology company.\n\n - Experience leading globally distributed teams.\n\n - Demonstrated ability to create structure and drive execution in rapidly evolving environments.\n\n - Experience working across multiple legal practice areas, including corporate, litigation, investigations, regulatory, compliance, and legal operations.\n\n\n\n\nCOMPENSATION\n\n$400,000 - $450,000 USD OTE 75/25\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c78db388-c1e6-4587-9f6e-17c3921d5564","title":"IT Operations Analyst ","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-10T16:32:44.115+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c78db388-c1e6-4587-9f6e-17c3921d5564","applyUrl":"https://jobs.ashbyhq.com/harvey/c78db388-c1e6-4587-9f6e-17c3921d5564/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We're seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our San Francisco office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey.
The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee from new hires to senior leadership has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI where initiative, technical curiosity, and a service-first mindset have outsized impact.
You'll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.
Create a great employee experience through hands-on IT support for employees in our San Francisco office.
Support onboarding and off boarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.
Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy.
Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access.
Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.
Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.
Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.
Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack.
Collaborate with the IT team on automation, documentation, and process improvements.
3+ years of experience in IT support experience in a fast-paced startup or tech environment.
Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.
Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting.
Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity.
A proactive, employee-first mindset you notice problems before they're reported and take initiative to fix them.
Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential.
Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks.
Experience managing MDM tools like Jamf, Kandji, or Intune.
Experience with Microsoft Office and Windows.
$109,100 - $163,700
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\n\nWe're seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our San Francisco office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey.\n\n\nThe IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee from new hires to senior leadership has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI where initiative, technical curiosity, and a service-first mindset have outsized impact.\nYou'll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.\n\n\n\n\nWHAT YOU'LL DO\n\n - Create a great employee experience through hands-on IT support for employees in our San Francisco office.\n\n - Support onboarding and off boarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.\n\n - Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy.\n\n - Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access.\n\n - Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.\n\n - Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.\n\n - Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.\n\n - Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack.\n\n - Collaborate with the IT team on automation, documentation, and process improvements.\n\n\nWHAT YOU HAVE\n\n - 3+ years of experience in IT support experience in a fast-paced startup or tech environment.\n\n - Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.\n\n - Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.\n\n - Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting.\n\n - Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity.\n\n - A proactive, employee-first mindset you notice problems before they're reported and take initiative to fix them.\n\n - Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential.\n\n\nBONUS POINTS\n\n - Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks.\n\n - Experience managing MDM tools like Jamf, Kandji, or Intune.\n\n - Experience with Microsoft Office and Windows.\n\n\nCOMPENSATION\n\n$109,100 - $163,700\n\nDepending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922.\n#LI-DB1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c7d48cf3-bdee-4ec6-a077-077340667cb6","title":"Practice Lead, In-house Transformation","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-04T19:49:40.018+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c7d48cf3-bdee-4ec6-a077-077340667cb6","applyUrl":"https://jobs.ashbyhq.com/harvey/c7d48cf3-bdee-4ec6-a077-077340667cb6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
In-house legal teams are under mounting pressure to do more with less, and increasingly, the answer is AI. But knowing where to start, what to prioritize, and how to drive adoption across a complex organization is harder than it looks. The gap between legal teams that experiment with AI and those that use it to fundamentally reshape how they operate will define the most effective and efficient legal departments of the next decade. Closing that gap is the work of Harvey's Transformation Office.
As a senior member of the Transformation Office, the Practice Lead will partner with the world's leading enterprise in-house legal teams to help them understand what their future will look like and build a deliberate strategy for getting there. This isn't about handing clients a roadmap and walking away — it's about deeply understanding each organization's world, drawing on the full breadth of what Harvey has to offer, and connecting the right capabilities, teams, and tools to the right problems. This means matching deep AI expertise with legal industry experience and aligning teams on metrics for success, phases of adoption, key milestones, and measurable outcomes tied to their business goals. The legal departments that get this right won't just be more efficient, they'll be categorically different, and this role exists to help them get there.
Serve as a trusted transformation advisor to Harvey's most strategic in-house clients and prospects, embedding directly in their world to understand how they operate, where AI can move the needle, and what it will take to get there.
Draw on the full range of Harvey's capabilities — sales, legal engineering, customer success, legal innovation, and product — to connect the right assets and expertise to each organization's unique challenges and opportunities.
Design and lead end-to-end AI transformation programs covering use case prioritization, executive alignment, rollout planning, governance, and success measurement, spanning all facets of organizational change: Technology, Skills, Communications, Structures, and Governance.
Help legal department leaders translate complex AI capability into clear, actionable strategies that make sense for each organization's size, structure, business context, and ambitions.
Build and own the operational infrastructure of this practice: repeatable transformation playbooks, executive workshop formats, value realization frameworks, and function-specific benchmarks that allow Harvey to scale high-quality transformation support across in-house teams worldwide.
Collaborate cross-functionally with Account Executives, Legal Engineers, Customer Success Managers, Legal Product Specialists, Product, and Marketing to identify adoption barriers, build organization-specific strategies, and feed insights back into product and go-to-market decisions.
Define and track transformation success metrics including adoption, utilization, measurable value, ROI, customer health, executive engagement, renewal readiness, and expansion readiness.
Represent Harvey credibly in the in-house legal and legal ops community through advising, thought leadership, and community engagement.
12+ years experience at a top-tier management consulting firm with a focus on enterprise transformation, organizational change, or professional services strategy.
Deep understanding of how in-house legal teams operate — including how they interface with the business, how priorities get set, how technology decisions get made, and the unique pressures GCs and legal ops leaders face.
Strong point of view on where AI is taking the legal industry, paired with the empathy and communication skills to meet clients where they are and bring them along on the journey.
Executive presence and client credibility: equally comfortable advising a GC or CLO on transformation strategy and rolling up your sleeves on the ground.
Proven ability to build from the ground up: designing playbooks, standing up functions, and generating momentum and enthusiasm across a team and an organization.
Comfort with data-informed decision-making, including the ability to define outcomes, diagnose adoption risks, and adjust strategy based on usage and business impact.
High-agency operating style suited to a fast-moving, ambiguous, early-stage environment, with a bias toward simple, scalable approaches over overly complex programs.
$260,000–$350,000 USD
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nIn-house legal teams are under mounting pressure to do more with less, and increasingly, the answer is AI. But knowing where to start, what to prioritize, and how to drive adoption across a complex organization is harder than it looks. The gap between legal teams that experiment with AI and those that use it to fundamentally reshape how they operate will define the most effective and efficient legal departments of the next decade. Closing that gap is the work of Harvey's Transformation Office.\n\nAs a senior member of the Transformation Office, the Practice Lead will partner with the world's leading enterprise in-house legal teams to help them understand what their future will look like and build a deliberate strategy for getting there. This isn't about handing clients a roadmap and walking away — it's about deeply understanding each organization's world, drawing on the full breadth of what Harvey has to offer, and connecting the right capabilities, teams, and tools to the right problems. This means matching deep AI expertise with legal industry experience and aligning teams on metrics for success, phases of adoption, key milestones, and measurable outcomes tied to their business goals. The legal departments that get this right won't just be more efficient, they'll be categorically different, and this role exists to help them get there.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as a trusted transformation advisor to Harvey's most strategic in-house clients and prospects, embedding directly in their world to understand how they operate, where AI can move the needle, and what it will take to get there.\n\n - Draw on the full range of Harvey's capabilities — sales, legal engineering, customer success, legal innovation, and product — to connect the right assets and expertise to each organization's unique challenges and opportunities.\n\n - Design and lead end-to-end AI transformation programs covering use case prioritization, executive alignment, rollout planning, governance, and success measurement, spanning all facets of organizational change: Technology, Skills, Communications, Structures, and Governance.\n\n - Help legal department leaders translate complex AI capability into clear, actionable strategies that make sense for each organization's size, structure, business context, and ambitions.\n\n - Build and own the operational infrastructure of this practice: repeatable transformation playbooks, executive workshop formats, value realization frameworks, and function-specific benchmarks that allow Harvey to scale high-quality transformation support across in-house teams worldwide.\n\n - Collaborate cross-functionally with Account Executives, Legal Engineers, Customer Success Managers, Legal Product Specialists, Product, and Marketing to identify adoption barriers, build organization-specific strategies, and feed insights back into product and go-to-market decisions.\n\n - Define and track transformation success metrics including adoption, utilization, measurable value, ROI, customer health, executive engagement, renewal readiness, and expansion readiness.\n\n - Represent Harvey credibly in the in-house legal and legal ops community through advising, thought leadership, and community engagement.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 12+ years experience at a top-tier management consulting firm with a focus on enterprise transformation, organizational change, or professional services strategy.\n\n - Deep understanding of how in-house legal teams operate — including how they interface with the business, how priorities get set, how technology decisions get made, and the unique pressures GCs and legal ops leaders face.\n\n - Strong point of view on where AI is taking the legal industry, paired with the empathy and communication skills to meet clients where they are and bring them along on the journey.\n\n - Executive presence and client credibility: equally comfortable advising a GC or CLO on transformation strategy and rolling up your sleeves on the ground.\n\n - Proven ability to build from the ground up: designing playbooks, standing up functions, and generating momentum and enthusiasm across a team and an organization.\n\n - Comfort with data-informed decision-making, including the ability to define outcomes, diagnose adoption risks, and adjust strategy based on usage and business impact.\n\n - High-agency operating style suited to a fast-moving, ambiguous, early-stage environment, with a bias toward simple, scalable approaches over overly complex programs.\n\n\n\n\n\nCOMPENSATION\n\n$260,000–$350,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"c9cea360-f0b6-4a93-b7b3-0f0145b02ffe","title":"Senior Software Engineer, Site Reliability Engineer ","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-12-01T23:37:42.468+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/c9cea360-f0b6-4a93-b7b3-0f0145b02ffe","applyUrl":"https://jobs.ashbyhq.com/harvey/c9cea360-f0b6-4a93-b7b3-0f0145b02ffe/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.
Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
Collaborate across teams to drive reliability, security, and compliance throughout the software lifecycle
Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality.
5+ years of experience in Site Reliability Engineering or similar roles supporting production environments
Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.).
Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
Strong programming skills (Python, Bash, Go, or similar languages)
Proven track record of diagnosing complex system problems and implementing durable solutions
Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence
$200,000 - $260,000 USD
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you. \n\n\n\nThis role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions\n\n - Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements\n\n - Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention\n\n - Collaborate across teams to drive reliability, security, and compliance throughout the software lifecycle\n\n - Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality.\n\n\n\n\nWHAT YOU HAVE \n\n - 5+ years of experience in Site Reliability Engineering or similar roles supporting production environments\n\n - Expertise in infrastructure as code(IaC) tools (Pulumi, Terraform, CloudFormation, etc.).\n\n - Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)\n\n - Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)\n\n - Strong programming skills (Python, Bash, Go, or similar languages)\n\n - Proven track record of diagnosing complex system problems and implementing durable solutions\n\n - Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles\n\n - Excellent problem-solving skills, meticulous attention to detail, and a commitment to operational excellence\n\n\n\n\nCOMPENSATION RANGE\n\n$200,000 - $260,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AN2\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ca195145-e8d5-4615-98ac-6b6ee9aa93be","title":"Mid Market Account Executive","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-01T20:42:58.848+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ca195145-e8d5-4615-98ac-6b6ee9aa93be","applyUrl":"https://jobs.ashbyhq.com/harvey/ca195145-e8d5-4615-98ac-6b6ee9aa93be/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
Achieve and exceed revenue targets and other key sales metrics.
Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish
Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Experience working in or adjacent to the Legal industry a plus but not required
Harvey is opening a new Dallas office as part of our continued U.S. expansion, creating an opportunity to be part of a growing local team while working within a well-established enterprise sales organization.
The role offers in-person collaboration, access to a strong regional enterprise market, and visibility as the office scales.
$240,000 OTE with a 50/50 split
#LI-AB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.\n\n - Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n \n \n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish\n\n - Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Experience working in or adjacent to the Legal industry a plus but not required\n \n \n\n\nWHY DALLAS\n\n - Harvey is opening a new Dallas office as part of our continued U.S. expansion, creating an opportunity to be part of a growing local team while working within a well-established enterprise sales organization.\n\n - The role offers in-person collaboration, access to a strong regional enterprise market, and visibility as the office scales.\n\n\n\n\n\nCOMPENSATION\n\n$240,000 OTE with a 50/50 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ca25e4fd-45bc-48ef-9089-0a160e1845f8","title":"Staff Product Security Engineer ","department":"Security","team":"Security","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-01T21:52:17.252+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ca25e4fd-45bc-48ef-9089-0a160e1845f8","applyUrl":"https://jobs.ashbyhq.com/harvey/ca25e4fd-45bc-48ef-9089-0a160e1845f8/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Software Engineer on the Product Security team at Harvey, you'll play a critical role in shaping how security is built into our AI platform from the ground up. We store and process our customers’ most sensitive data, and as a result, security is paramount at every stage of our product lifecycle. You'll take ownership of securing critical parts of the product while driving high-leverage security initiatives that raise the bar for the entire engineering org — balancing hands-on technical work with cross-functional leadership and mentorship. This is a rare opportunity to define and build a product security program at a company scaling fast.
Our security program is driven by our collective offensive security experience: breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies’ data breaches. We regularly conduct penetration tests and red team exercises with external security firms. At the same time, we are all software engineers - contributing code daily and approaching security with an engineering-first mindset.
Define and own the product security roadmap, prioritizing initiatives based on risk, business impact, and engineering org maturity.
Establish and evolve security posture across the engineering organization, setting standards that scale with the company
Partner with Product Engineering, Infrastructure, and Platform teams to incorporate secure design principles at every stage of development
Own and review security-critical code across key parts of the product, including authentication and access control
Architect secure-by-default libraries and tools that make the secure path the easiest choice for developers
Drive mitigation strategies during security-related incident responses, coordinating cross-functional efforts
Mentor engineers and raise the security bar across teams through code reviews, design reviews, and technical guidance
8+ years of experience in product security, application security, offensive security, and/or security-focused software engineering
Long track record of identifying and remediating software vulnerabilities, demonstrated through CVEs, bug bounty awards, published research, or prior work experience
Track record of leading complex cross-functional security initiatives and delivering measurable improvements, with demonstrated ability to influence engineering teams without direct authority.
Experience mentoring senior engineers and developing security talent within an engineering organization
Strong programming skills with demonstrated experience writing high-quality, production software
Excellent communication and collaboration skills, particularly when translating security risks into business terms for non-security stakeholders
Nice to Have
Experience building security programs or practices at hyper-growth startups
Background with cloud environments (Azure, GCP, AWS) and cloud-native security patterns
Experience with AI/ML systems and emerging security considerations for LLM-based applications
$220,000 - $330,000
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Software Engineer on the Product Security team at Harvey, you'll play a critical role in shaping how security is built into our AI platform from the ground up. We store and process our customers’ most sensitive data, and as a result, security is paramount at every stage of our product lifecycle. You'll take ownership of securing critical parts of the product while driving high-leverage security initiatives that raise the bar for the entire engineering org — balancing hands-on technical work with cross-functional leadership and mentorship. This is a rare opportunity to define and build a product security program at a company scaling fast.\n\nOur security program is driven by our collective offensive security experience: breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies’ data breaches. We regularly conduct penetration tests and red team exercises with external security firms. At the same time, we are all software engineers - contributing code daily and approaching security with an engineering-first mindset.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Define and own the product security roadmap, prioritizing initiatives based on risk, business impact, and engineering org maturity.\n\n - Establish and evolve security posture across the engineering organization, setting standards that scale with the company\n\n - Partner with Product Engineering, Infrastructure, and Platform teams to incorporate secure design principles at every stage of development\n\n - Own and review security-critical code across key parts of the product, including authentication and access control\n\n - Architect secure-by-default libraries and tools that make the secure path the easiest choice for developers\n\n - Drive mitigation strategies during security-related incident responses, coordinating cross-functional efforts\n\n - Mentor engineers and raise the security bar across teams through code reviews, design reviews, and technical guidance\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience in product security, application security, offensive security, and/or security-focused software engineering\n\n - Long track record of identifying and remediating software vulnerabilities, demonstrated through CVEs, bug bounty awards, published research, or prior work experience\n\n - Track record of leading complex cross-functional security initiatives and delivering measurable improvements, with demonstrated ability to influence engineering teams without direct authority.\n\n - Experience mentoring senior engineers and developing security talent within an engineering organization\n\n - Strong programming skills with demonstrated experience writing high-quality, production software\n\n - Excellent communication and collaboration skills, particularly when translating security risks into business terms for non-security stakeholders\n \n \n \n \n \n \n Nice to Have\n \n - Experience building security programs or practices at hyper-growth startups\n \n - Background with cloud environments (Azure, GCP, AWS) and cloud-native security patterns\n \n - Experience with AI/ML systems and emerging security considerations for LLM-based applications\n\n\n\n\n\n\n\nCOMPENSATION\n\n$220,000 - $330,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"cd652dbd-9f67-4e1e-a64e-e524415ec38f","title":"Senior Performance Marketing Manager, Paid Search","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-30T20:31:56.680+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/cd652dbd-9f67-4e1e-a64e-e524415ec38f","applyUrl":"https://jobs.ashbyhq.com/harvey/cd652dbd-9f67-4e1e-a64e-e524415ec38f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is transforming how legal professionals work through AI. We're looking for a Senior Performance Marketing Manager, Paid Social to help unlock the next stage of growth across our paid media programs.
You'll own and scale paid social as a key driver of pipeline, revenue, and market awareness—reaching legal decision-makers across law firms and corporate legal departments worldwide.
This role sits at the intersection of strategy and execution. You'll develop audience strategies, launch and optimize full-funnel campaigns, partner closely with creative and content teams, and use data to uncover new growth opportunities. You'll own the roadmap and end-to-end execution while helping shape how paid social contributes to Harvey's broader growth strategy.
We're looking for someone who thrives in fast-paced environments, embraces experimentation, and has a track record of turning paid media investments into measurable business outcomes.
Own and Scale Paid Search Growth
Own Harvey's global paid search strategy across Google Ads and Microsoft Ads, defining the vision for how paid search drives customer acquisition, pipeline, and revenue growth across segments.
Manage end-to-end search performance, including budget allocation, forecasting, pacing, and investment strategy to consistently achieve ambitious pipeline and revenue targets.
Build, launch, and optimize paid search campaigns across global markets, continuously refining campaign structure, bidding strategies, audience targeting, keyword expansion, and messaging to maximize performance and efficiency.
Manage significant paid search budgets, optimizing ROI through sophisticated bid management, search intent analysis, landing page optimization, and conversion rate improvements.
Stay ahead of the evolving search landscape—including AI-powered search experiences, emerging ad products, and platform innovations—to identify new growth opportunities before competitors.
Develop executive-ready performance reports and strategic business reviews, surfacing insights, opportunities, and recommendations that connect paid search investments to measurable business outcomes.
Drive Experimentation and Performance
Design and execute a robust experimentation roadmap across bidding strategies, keyword expansion, ad copy, audience segmentation, landing pages, campaign structure, and emerging Google product betas.
Leverage AI-powered tools to accelerate creative development, automate workflows, uncover insights, and improve campaign optimization at scale.
Continuously optimize performance by analyzing search intent, auction dynamics, competitive trends, user behavior, and platform innovations.
Build scalable testing frameworks, operational playbooks, and optimization processes that enable continuous optimization and long-term growth.
Partner Across the Business
Partner with Web, Design, Content, and PMM to ensure paid search messaging is consistent across channels and tied into integrated, full-funnel campaigns.
Collaborate with Marketing Operations and Data Analytics to strengthen attribution, conversion tracking, offline conversion optimization, reporting infrastructure, and measurement frameworks.
Communicate performance trends, experimentation results, and translate performance data into clear, actional insights and strategic recommendations for cross-functional partners and executive leadership.
7+ years of experience in performance marketing with deep, hands-on expertise in managing Google Ads and Microsoft Ads.
Track record managing large-scale paid search budgets with demonstrated impact on lead generation and pipeline.
Strong analytical capabilities with experience using performance data to drive strategic decisions.
Working knowledge of attribution, conversion tracking, CRM integrations, and marketing measurement frameworks.
Ability to operate both strategically and tactically—you can define the roadmap and execute the details.
Excellent cross-functional communication skills with the ability to translate campaign data into strategic recommendations and align with stakeholders across marketing, sales, and operations.
Preferred Qualifications
Experience with Google Tag Manager, Google Analytics, Conversion APIs, offline conversion tracking, and value-based bidding.
Experience scaling international paid search programs across multiple regions and languages.
Experience marketing to enterprise B2B audiences—ideally within legal technology, AI, SaaS, or professional services—with complex buying cycles.
$136,000 - $204,000 USD
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is transforming how legal professionals work through AI. We're looking for a Senior Performance Marketing Manager, Paid Social to help unlock the next stage of growth across our paid media programs.\n\nYou'll own and scale paid social as a key driver of pipeline, revenue, and market awareness—reaching legal decision-makers across law firms and corporate legal departments worldwide.\n\nThis role sits at the intersection of strategy and execution. You'll develop audience strategies, launch and optimize full-funnel campaigns, partner closely with creative and content teams, and use data to uncover new growth opportunities. You'll own the roadmap and end-to-end execution while helping shape how paid social contributes to Harvey's broader growth strategy.\n\nWe're looking for someone who thrives in fast-paced environments, embraces experimentation, and has a track record of turning paid media investments into measurable business outcomes.\n\n\n\n\nWHAT YOU'LL DO\n\nOwn and Scale Paid Search Growth\n\n - Own Harvey's global paid search strategy across Google Ads and Microsoft Ads, defining the vision for how paid search drives customer acquisition, pipeline, and revenue growth across segments.\n\n - Manage end-to-end search performance, including budget allocation, forecasting, pacing, and investment strategy to consistently achieve ambitious pipeline and revenue targets.\n\n - Build, launch, and optimize paid search campaigns across global markets, continuously refining campaign structure, bidding strategies, audience targeting, keyword expansion, and messaging to maximize performance and efficiency.\n\n - Manage significant paid search budgets, optimizing ROI through sophisticated bid management, search intent analysis, landing page optimization, and conversion rate improvements.\n\n - Stay ahead of the evolving search landscape—including AI-powered search experiences, emerging ad products, and platform innovations—to identify new growth opportunities before competitors.\n\n - Develop executive-ready performance reports and strategic business reviews, surfacing insights, opportunities, and recommendations that connect paid search investments to measurable business outcomes.\n\nDrive Experimentation and Performance\n\n - Design and execute a robust experimentation roadmap across bidding strategies, keyword expansion, ad copy, audience segmentation, landing pages, campaign structure, and emerging Google product betas.\n\n - Leverage AI-powered tools to accelerate creative development, automate workflows, uncover insights, and improve campaign optimization at scale.\n\n - Continuously optimize performance by analyzing search intent, auction dynamics, competitive trends, user behavior, and platform innovations.\n\n - Build scalable testing frameworks, operational playbooks, and optimization processes that enable continuous optimization and long-term growth.\n\nPartner Across the Business\n\n - Partner with Web, Design, Content, and PMM to ensure paid search messaging is consistent across channels and tied into integrated, full-funnel campaigns.\n\n - Collaborate with Marketing Operations and Data Analytics to strengthen attribution, conversion tracking, offline conversion optimization, reporting infrastructure, and measurement frameworks.\n\n - Communicate performance trends, experimentation results, and translate performance data into clear, actional insights and strategic recommendations for cross-functional partners and executive leadership.\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of experience in performance marketing with deep, hands-on expertise in managing Google Ads and Microsoft Ads.\n\n - Track record managing large-scale paid search budgets with demonstrated impact on lead generation and pipeline.\n\n - Strong analytical capabilities with experience using performance data to drive strategic decisions.\n\n - Working knowledge of attribution, conversion tracking, CRM integrations, and marketing measurement frameworks.\n\n - Ability to operate both strategically and tactically—you can define the roadmap and execute the details.\n\n - Excellent cross-functional communication skills with the ability to translate campaign data into strategic recommendations and align with stakeholders across marketing, sales, and operations.\n\nPreferred Qualifications\n\n - Experience with Google Tag Manager, Google Analytics, Conversion APIs, offline conversion tracking, and value-based bidding.\n\n - Experience scaling international paid search programs across multiple regions and languages.\n\n - Experience marketing to enterprise B2B audiences—ideally within legal technology, AI, SaaS, or professional services—with complex buying cycles.\n\n\n\n\nCOMPENSATION\n\n$136,000 - $204,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"cda9ac50-83bd-4965-8afa-feeca25bad4f","title":"Business Recruiter, GTM","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"Dallas","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}}},{"location":"Chicago","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}},{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}}}],"publishedAt":"2026-05-04T22:13:12.152+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/cda9ac50-83bd-4965-8afa-feeca25bad4f","applyUrl":"https://jobs.ashbyhq.com/harvey/cda9ac50-83bd-4965-8afa-feeca25bad4f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a key member of our growing talent team, you’ll report to the GTM Recruiting Manager and manage full-cycle recruitment across our GTM teams (Sales and Customer Success). You’ll work closely with hiring managers to find and attract top talent while helping refine and scale our recruiting operations during a period of rapid growth.
Partner with hiring managers to understand hiring needs and support effective, efficient recruiting strategies.
Source and screen candidates through various channels including job boards, social platforms, and referrals.
Provide timely updates and feedback to hiring teams, ensuring alignment and strong communication throughout the process.
Deliver a thoughtful and engaging candidate experience from outreach to offer.
Carry a full slate of 10–12 requisitions at a time, managing competing priorities with strong organization and follow-through.
Contribute to improving recruiting workflows and documentation across business functions.
Collaborate with coordinators and other recruiters to ensure a smooth and streamlined process.
3+ years of full-cycle recruiting experience, ideally in a fast-paced or high-growth environment.
Experience working on GTM roles (Sales and Customer Success).
Excellent interpersonal and communication skills, with the ability to work effectively with candidates and internal stakeholders.
Strong organizational skills and ability to prioritize across multiple open roles and tasks.
Familiarity with recruiting metrics, and a willingness to learn and apply data to improve outcomes.
Adaptable and proactive, with a collaborative approach to problem-solving.
Nice to Have:
Experience with tools like Ashby, Gem, Notion, Slack, and Google Workspace for recruiting workflows and pipeline management.
120,000 - 160,000 USD
Please note: this role is hybrid in-person in the NY, SF, Chicago or Dallas office, we are not currently open to remote
#LI-CA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a key member of our growing talent team, you’ll report to the GTM Recruiting Manager and manage full-cycle recruitment across our GTM teams (Sales and Customer Success). You’ll work closely with hiring managers to find and attract top talent while helping refine and scale our recruiting operations during a period of rapid growth.\n\n\n\n\nWHAT YOU’LL DO\n\n - Partner with hiring managers to understand hiring needs and support effective, efficient recruiting strategies.\n\n - Source and screen candidates through various channels including job boards, social platforms, and referrals.\n\n - Provide timely updates and feedback to hiring teams, ensuring alignment and strong communication throughout the process.\n\n - Deliver a thoughtful and engaging candidate experience from outreach to offer.\n\n - Carry a full slate of 10–12 requisitions at a time, managing competing priorities with strong organization and follow-through.\n\n - Contribute to improving recruiting workflows and documentation across business functions.\n\n - Collaborate with coordinators and other recruiters to ensure a smooth and streamlined process.\n\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of full-cycle recruiting experience, ideally in a fast-paced or high-growth environment.\n\n - Experience working on GTM roles (Sales and Customer Success).\n\n - Excellent interpersonal and communication skills, with the ability to work effectively with candidates and internal stakeholders.\n\n - Strong organizational skills and ability to prioritize across multiple open roles and tasks.\n\n - Familiarity with recruiting metrics, and a willingness to learn and apply data to improve outcomes.\n Adaptable and proactive, with a collaborative approach to problem-solving.\n\nNice to Have:\n\n - Experience with tools like Ashby, Gem, Notion, Slack, and Google Workspace for recruiting workflows and pipeline management.\n\n\n\n\nCOMPENSATION RANGE\n\n120,000 - 160,000 USD\n\n\n\nPlease note: this role is hybrid in-person in the NY, SF, Chicago or Dallas office, we are not currently open to remote\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-CA1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"cf370c84-a157-4ecb-ae57-9a84953e0d96","title":"Head of Product Operations","department":"Product","team":"Product","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-29T21:23:44.901+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/cf370c84-a157-4ecb-ae57-9a84953e0d96","applyUrl":"https://jobs.ashbyhq.com/harvey/cf370c84-a157-4ecb-ae57-9a84953e0d96/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a strong operator to lead and grow our Product Operations function. This is a head of level role for someone who thrives at the intersection of product, process, and people: a builder who can establish scalable systems and bring the rigor, metrics, and discipline needed to make product operations run efficiently and consistently.
Build and Scale a High-Performing Product Operations Function. You will own the product operations function, designing the systems, processes, and team structures that allow us to ship products with speed and precision. You will define clear standards across the product delivery lifecycle, from intake and prioritization through deployment and customer handoff and build the team to hit those standards consistently. This means hiring and developing strong operators, establishing clear cadences, and driving tight alignment between product, engineering, and go-to-market functions.
Bring Metrics and Rigor to How We Operate. You will build and maintain the performance framework that governs how the product operations team works day to day. This includes defining and tracking the KPIs that matter: delivery velocity, prioritization health, cross-functional alignment, and operational efficiency. You will identify gaps in current processes, drive continuous improvement, and ensure that data not instinct drives decision-making.
Partner Cross-Functionally to Drive Impact. You will work closely with Product leadership to surface insights that feed into the product roadmap and ensure the voice of the customer is embedded in how we build. You will also collaborate with engineering, go-to-market, and customer success teams to ensure operational capabilities scale alongside product growth.
This is a high-impact role with real scope to shape how we operate. You will have the authority and resources to build something meaningful:a product operations function that becomes a genuine competitive advantage and working alongside a senior leadership team deeply invested in operational excellence and product quality.
Experience and Background. The ideal candidate brings 7+ years of experience in a combination of business operations, management consulting, or B2B software. You have led operations teams with a track record of improving operational performance at scale. Experience working closely with or embedded within a product organization is strongly preferred.
Operator Mindset with Strategic Range. You think in systems and build for scale. You are equally comfortable diving into a broken process as you are presenting an operational strategy to senior leadership. You bring a structured, analytical approach to problem-solving and know how to move fast and make pragmatic decisions in ambiguous environments. You use AI to automate and drive efficiency.
Data-Driven Leadership. You don't manage by feel. You build measurement frameworks, instrument operations for visibility, and use data to drive accountability and improvement. Experience standing up or improving operational dashboards, OKR frameworks, or milestone tracking systems is a strong plus.
Team Builder. You have hired, developed, and scaled operations teams. You know how to identify talent, build culture, and create the conditions for a team to do its best work. You lead by example and are known for raising the bar.
$244,000-$366,000 USD
#LI-AH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a strong operator to lead and grow our Product Operations function. This is a head of level role for someone who thrives at the intersection of product, process, and people: a builder who can establish scalable systems and bring the rigor, metrics, and discipline needed to make product operations run efficiently and consistently.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and Scale a High-Performing Product Operations Function. You will own the product operations function, designing the systems, processes, and team structures that allow us to ship products with speed and precision. You will define clear standards across the product delivery lifecycle, from intake and prioritization through deployment and customer handoff and build the team to hit those standards consistently. This means hiring and developing strong operators, establishing clear cadences, and driving tight alignment between product, engineering, and go-to-market functions.\n\n - Bring Metrics and Rigor to How We Operate. You will build and maintain the performance framework that governs how the product operations team works day to day. This includes defining and tracking the KPIs that matter: delivery velocity, prioritization health, cross-functional alignment, and operational efficiency. You will identify gaps in current processes, drive continuous improvement, and ensure that data not instinct drives decision-making.\n\n - Partner Cross-Functionally to Drive Impact. You will work closely with Product leadership to surface insights that feed into the product roadmap and ensure the voice of the customer is embedded in how we build. You will also collaborate with engineering, go-to-market, and customer success teams to ensure operational capabilities scale alongside product growth.\n\nThis is a high-impact role with real scope to shape how we operate. You will have the authority and resources to build something meaningful:a product operations function that becomes a genuine competitive advantage and working alongside a senior leadership team deeply invested in operational excellence and product quality.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Experience and Background. The ideal candidate brings 7+ years of experience in a combination of business operations, management consulting, or B2B software. You have led operations teams with a track record of improving operational performance at scale. Experience working closely with or embedded within a product organization is strongly preferred.\n\n - Operator Mindset with Strategic Range. You think in systems and build for scale. You are equally comfortable diving into a broken process as you are presenting an operational strategy to senior leadership. You bring a structured, analytical approach to problem-solving and know how to move fast and make pragmatic decisions in ambiguous environments. You use AI to automate and drive efficiency.\n\n - Data-Driven Leadership. You don't manage by feel. You build measurement frameworks, instrument operations for visibility, and use data to drive accountability and improvement. Experience standing up or improving operational dashboards, OKR frameworks, or milestone tracking systems is a strong plus.\n\n - Team Builder. You have hired, developed, and scaled operations teams. You know how to identify talent, build culture, and create the conditions for a team to do its best work. You lead by example and are known for raising the bar.\n \n \n \n\n\n\n\nCOMPENSATION\n\n$244,000-$366,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AH1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"cf7b6b62-44c6-40ae-ac94-7f903370dcd5","title":"Senior Analytics Engineer, Finance","department":"Product","team":"Product","employmentType":"FullTime","location":"New York","secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}}}],"publishedAt":"2026-05-25T17:14:25.241+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/cf7b6b62-44c6-40ae-ac94-7f903370dcd5","applyUrl":"https://jobs.ashbyhq.com/harvey/cf7b6b62-44c6-40ae-ac94-7f903370dcd5/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re looking for a versatile Senior Analytics Engineer to partner closely with our Finance team in building the financial data foundation that drives decision-making at Harvey. With product-market fit already proven and demand surging across diverse customer segments, you’ll design clean, reliable pipelines and semantic data models that turn source data into usable insights. As an Analytics Engineer on our team, you’ll help evolve our data stack, champion best practices in testing and documentation, and collaborate closely with product, finance, and leadership to ensure every team can answer its own questions with confidence. If you combine engineering rigor with a love of storytelling through data we’d love to meet you.
Design and build scalable data models and pipelines using dbt to transform raw data into clean, reliable assets that power company-wide financial analytics and decision-making.
Define and implement a robust semantic layer (e.g. LookML/Omni/Other) that standardizes financial and operating metrics, including revenue, retention, customer growth, usage, margin, and forecast inputs.
Partner cross-functionally with Product, Finance, and the Exec Team to deliver intuitive, consistent dashboards and analytical tools that surface business health metrics (ARR, NRR).
Establish and champion data modeling standards and best practices, guiding the organization in how to model data for accuracy, performance, usability, and long-term maintainability.
Lead data governance initiatives, ensuring high standards of data quality, consistency, documentation, and access control across the analytics ecosystem.
Structure financial metric definitions, business logic, and accounting context in ways that can support AI-assisted reporting, natural language analytics, and automated anomaly detection.
5+ years of experience in Analytics Engineering, Data Engineering, Data Science, or similar field.
Deep expertise in SQL, dbt, Python, Snowflake.
Experience with modern BI tools like (Looker/Omni, or similar).
Skilled at defining core financial and operating metrics, uncovering insights, and resolving data inconsistencies across complex systems.
Strong familiarity with version control (GitHub), CI/CD, and modern development workflows.
Bias for action – you prefer launching usable, iterative data models that deliver immediate value over waiting for perfect solutions.
Strong communicator who can build trusted partnerships across Finance, GTM, Product, and Exec stakeholders.
Comfortable working through ambiguity in fast-moving, cross-functional environments.
Balances big-picture thinking with precision in execution — knowing when to sweat the details and when to move quickly.
Experience modeling financial, billing, subscription, CRM, or usage-based revenue data.
Strong understanding of business metrics such as ARR, MRR, churn, retention, expansion, bookings, billings, and revenue recognition.
Early employee at a hyper-growth startup
Experience with or knowledge of AI and LLMs
Data Engineering Experience
Experience managing data warehouse (preferably Snowflake)
Experience at world-class enterprise orgs (ex: Brex, Ramp, Stripe, Palantir)
$155,000 - $235,000 USD
#LI-SB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re looking for a versatile Senior Analytics Engineer to partner closely with our Finance team in building the financial data foundation that drives decision-making at Harvey. With product-market fit already proven and demand surging across diverse customer segments, you’ll design clean, reliable pipelines and semantic data models that turn source data into usable insights. As an Analytics Engineer on our team, you’ll help evolve our data stack, champion best practices in testing and documentation, and collaborate closely with product, finance, and leadership to ensure every team can answer its own questions with confidence. If you combine engineering rigor with a love of storytelling through data we’d love to meet you.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Design and build scalable data models and pipelines using dbt to transform raw data into clean, reliable assets that power company-wide financial analytics and decision-making.\n\n - Define and implement a robust semantic layer (e.g. LookML/Omni/Other) that standardizes financial and operating metrics, including revenue, retention, customer growth, usage, margin, and forecast inputs.\n\n - Partner cross-functionally with Product, Finance, and the Exec Team to deliver intuitive, consistent dashboards and analytical tools that surface business health metrics (ARR, NRR).\n\n - Establish and champion data modeling standards and best practices, guiding the organization in how to model data for accuracy, performance, usability, and long-term maintainability.\n\n - Lead data governance initiatives, ensuring high standards of data quality, consistency, documentation, and access control across the analytics ecosystem.\n\n - Structure financial metric definitions, business logic, and accounting context in ways that can support AI-assisted reporting, natural language analytics, and automated anomaly detection.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in Analytics Engineering, Data Engineering, Data Science, or similar field.\n\n - Deep expertise in SQL, dbt, Python, Snowflake.\n\n - Experience with modern BI tools like (Looker/Omni, or similar).\n\n - Skilled at defining core financial and operating metrics, uncovering insights, and resolving data inconsistencies across complex systems.\n\n - Strong familiarity with version control (GitHub), CI/CD, and modern development workflows.\n\n - Bias for action – you prefer launching usable, iterative data models that deliver immediate value over waiting for perfect solutions.\n\n - Strong communicator who can build trusted partnerships across Finance, GTM, Product, and Exec stakeholders.\n\n - Comfortable working through ambiguity in fast-moving, cross-functional environments.\n\n - Balances big-picture thinking with precision in execution — knowing when to sweat the details and when to move quickly.\n\n - Experience modeling financial, billing, subscription, CRM, or usage-based revenue data.\n\n - Strong understanding of business metrics such as ARR, MRR, churn, retention, expansion, bookings, billings, and revenue recognition.\n\n\nBONUS\n\n - Early employee at a hyper-growth startup\n\n - Experience with or knowledge of AI and LLMs\n\n - Data Engineering Experience\n\n - Experience managing data warehouse (preferably Snowflake)\n\n - Experience at world-class enterprise orgs (ex: Brex, Ramp, Stripe, Palantir)\n\n\n\n\n\n\n\nCOMPENSATION\n\n\n\n$155,000 - $235,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SB1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d03dcaae-05de-4344-aebc-803993827922","title":"Data Scientist, Marketing","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-01-16T17:20:33.355+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d03dcaae-05de-4344-aebc-803993827922","applyUrl":"https://jobs.ashbyhq.com/harvey/d03dcaae-05de-4344-aebc-803993827922/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re hiring a Marketing Data Scientist to partner closely with Harvey’s Marketing organization and build our marketing data science function from the ground up. In this role, you’ll serve as a trusted analytical partner to Marketing, GTM, and Finance - defining how we measure marketing success, understanding what drives channel and campaign performance, and informing where and how we invest to accelerate growth. As one of the earliest Marketing data science hires, you’ll own the development of core Marketing metrics, scalable dashboards, and analytical frameworks that enable data-driven decision-making across the business.
Embed deeply with the Marketing organization as a trusted partner, identifying opportunities to improve performance and drive growth.
Define, track, and evolve core metrics across marketing and business functions, building scalable dashboards and reporting frameworks that enable data-driven decision-making.
Design, implement, and evaluate models (multi-touch attribution, marketing mix modeling, incrementality) for comprehensive Marketing Channel and Campaign performance and contribution.
Apply statistical and machine learning techniques to model user behavior, forecast trends, and identify opportunities for growth and optimization.
Translate complex analyses into compelling stories, delivering clear recommendations to cross-functional partners and executives.
Partner with Marketing, RevOps and GTM System, to co-develop data infrastructure, ensuring robust pipelines, reliable data sources, and scalable systems that power analytics and modeling.
Lead cross-functional analytics initiatives that synthesize competitive dynamics, customer feedback, and market trends into actionable opportunities for the business.
Champion a data-informed culture by establishing best practices, mentoring peers, and shaping the strategic role of data science at Harvey.
5+ years of experience in quantitative roles operating in highly ambiguous environments, ideally as an early data scientist or Marketing analyst within a hyper-growth product company or research organization
Expertise in SQL, with extensive experience extracting large datasets and designing ETL workflows
Expertise working with Salesforce, Marketo and Ads spent data
Strong experience with modern data stack, such as DBT, Looker and Omni
Proficiency in quantitative programming languages, such as Python and R
Experience defining, implementing, and operationalizing Marketing campaign- and channel-level metrics from the ground up
Strong communication skills, with the ability to effectively partner with leaders across Marketing, GTM and Finance
Strategic mindset capable of generating insights that extend beyond traditional statistical significance testing to inform long-term product and business direction
$170,000 - $260,000 USD
#LI-SB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re hiring a Marketing Data Scientist to partner closely with Harvey’s Marketing organization and build our marketing data science function from the ground up. In this role, you’ll serve as a trusted analytical partner to Marketing, GTM, and Finance - defining how we measure marketing success, understanding what drives channel and campaign performance, and informing where and how we invest to accelerate growth. As one of the earliest Marketing data science hires, you’ll own the development of core Marketing metrics, scalable dashboards, and analytical frameworks that enable data-driven decision-making across the business.\n\n\n\n\nWHAT YOU’LL DO\n\n - Embed deeply with the Marketing organization as a trusted partner, identifying opportunities to improve performance and drive growth.\n\n - Define, track, and evolve core metrics across marketing and business functions, building scalable dashboards and reporting frameworks that enable data-driven decision-making.\n\n - Design, implement, and evaluate models (multi-touch attribution, marketing mix modeling, incrementality) for comprehensive Marketing Channel and Campaign performance and contribution.\n\n - Apply statistical and machine learning techniques to model user behavior, forecast trends, and identify opportunities for growth and optimization.\n\n - Translate complex analyses into compelling stories, delivering clear recommendations to cross-functional partners and executives.\n\n - Partner with Marketing, RevOps and GTM System, to co-develop data infrastructure, ensuring robust pipelines, reliable data sources, and scalable systems that power analytics and modeling.\n\n - Lead cross-functional analytics initiatives that synthesize competitive dynamics, customer feedback, and market trends into actionable opportunities for the business.\n\n - Champion a data-informed culture by establishing best practices, mentoring peers, and shaping the strategic role of data science at Harvey.\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in quantitative roles operating in highly ambiguous environments, ideally as an early data scientist or Marketing analyst within a hyper-growth product company or research organization\n\n - Expertise in SQL, with extensive experience extracting large datasets and designing ETL workflows\n\n - Expertise working with Salesforce, Marketo and Ads spent data\n\n - Strong experience with modern data stack, such as DBT, Looker and Omni\n\n - Proficiency in quantitative programming languages, such as Python and R\n\n - Experience defining, implementing, and operationalizing Marketing campaign- and channel-level metrics from the ground up\n\n - Strong communication skills, with the ability to effectively partner with leaders across Marketing, GTM and Finance\n\n - Strategic mindset capable of generating insights that extend beyond traditional statistical significance testing to inform long-term product and business direction\n\n\n\n\nCOMPENSATION\n\n$170,000 - $260,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-SB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d05dd346-a604-4299-b770-bb1210f7436b","title":"Enterprise Account Executive","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Milan","secondaryLocations":[],"publishedAt":"2026-06-11T04:30:47.194+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d05dd346-a604-4299-b770-bb1210f7436b","applyUrl":"https://jobs.ashbyhq.com/harvey/d05dd346-a604-4299-b770-bb1210f7436b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are seeking an Enterprise Account Executive to lead commercial growth across Italy. This role is responsible for identifying opportunities, managing complex sales cycles, and building long-term relationships within the legal and professional services sector.
This position will play a key role in expanding Harvey’s presence in the Italian region, working cross-functionally to deliver tailored solutions to clients.
Deliver against sales targets with a focus on sustainable growth and performance excellence.
Own and grow a portfolio of named enterprise accounts across Italy, driving full-funnel sales activity from prospecting through to commercial negotiation and onboarding.
Understand client pain points, organisational structure, and buying processes; tailor solutions that align with strategic outcomes.
Lead high-impact product demos and client meetings that clearly articulate Harvey’s business value and technical capabilities.
Collaborate cross-functionally with product, legal, engineering, and GTM to inform roadmap and surface client needs.
Develop deep, long-term relationships with legal, innovation, and executive stakeholders across the region.
Minimum 5 years of experience in enterprise B2B SaaS sales, preferably with exposure to AI, legaltech, or vertical software
Track record of success managing complex sales cycles with multiple stakeholders
Strong communication skills, with the ability to explain technical products to non-technical audiences
Interest in the legal industry and a commitment to enhancing knowledge work through technology
Familiarity with enterprise sales practices in Italy
Self-motivated and results-oriented, with a collaborative approach to working cross-functionally
Location: Italy
Work eligibility: Must have valid Italian work rights; Harvey does not currently offer visa sponsorship for this role
Be part of building something special as a founding member of our Italy team
Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nWe are seeking an Enterprise Account Executive to lead commercial growth across Italy. This role is responsible for identifying opportunities, managing complex sales cycles, and building long-term relationships within the legal and professional services sector.\n\nThis position will play a key role in expanding Harvey’s presence in the Italian region, working cross-functionally to deliver tailored solutions to clients.\n\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Deliver against sales targets with a focus on sustainable growth and performance excellence.\n\n - Own and grow a portfolio of named enterprise accounts across Italy, driving full-funnel sales activity from prospecting through to commercial negotiation and onboarding.\n\n - Understand client pain points, organisational structure, and buying processes; tailor solutions that align with strategic outcomes.\n\n - Lead high-impact product demos and client meetings that clearly articulate Harvey’s business value and technical capabilities.\n\n - Collaborate cross-functionally with product, legal, engineering, and GTM to inform roadmap and surface client needs.\n\n - Develop deep, long-term relationships with legal, innovation, and executive stakeholders across the region.\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Minimum 5 years of experience in enterprise B2B SaaS sales, preferably with exposure to AI, legaltech, or vertical software\n\n - Track record of success managing complex sales cycles with multiple stakeholders\n\n - Strong communication skills, with the ability to explain technical products to non-technical audiences\n\n - Interest in the legal industry and a commitment to enhancing knowledge work through technology\n\n - Familiarity with enterprise sales practices in Italy\n\n - Self-motivated and results-oriented, with a collaborative approach to working cross-functionally\n\n\n\n\n\n\nADDITIONAL INFORMATION FOR POSTINGS\n\n - Location: Italy\n\n - Work eligibility: Must have valid Italian work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Italy team\n\n - Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d1669780-6956-4e5b-bc84-590267c565ea","title":"Staff Product Manager, Vault","department":"Product","team":"Product","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-07T23:22:44.243+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d1669780-6956-4e5b-bc84-590267c565ea","applyUrl":"https://jobs.ashbyhq.com/harvey/d1669780-6956-4e5b-bc84-590267c565ea/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Product Manager for Vault at Harvey, you will own and drive the product vision, strategy, and execution for our document and knowledge management platform-a critical foundation that powers how legal professionals interact with Harvey's AI capabilities. Vault enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within Harvey's AI-powered ecosystem.
You will lead cross-functional teams to build and scale Vault's capabilities, including file management, AI-enabled search and Q&A, document extraction, secure sharing across workspaces, and seamless integrations with enterprise document management systems like iManage, SharePoint, and Dropbox. This is a high-impact, high-visibility role where you'll directly shape how the world's leading law firms and enterprises organize and unlock value from their most sensitive documents.
Define and own the Vault product vision and roadmap: Develop a compelling product strategy that aligns with Harvey's mission to transform legal and professional services through AI, balancing near-term customer needs with long-term platform investments.
Drive end-to-end product development: Lead cross-functional teams including engineering, design, AI/ML, and go-to-market to ship high-quality features from ideation through launch and iteration.
Partner deeply with engineering: Work closely with engineering leadership to make technical and architectural decisions, dive deep into complex problems, and ensure we're building scalable, secure, and performant systems.
Understand and champion customer needs: Collaborate with Customer Success, Sales, and Legal Product Specialists to deeply understand how law firms and enterprise clients use Vault, identify adoption barriers, and translate insights into product improvements.
Own enterprise integrations strategy: Drive the vision for how Vault integrates with document management systems (iManage, SharePoint, Dropbox, Box) and other enterprise tools, ensuring seamless workflows for customers.
Define and track success metrics: Establish KPIs for Vault adoption, engagement, and value realization; use data to inform product decisions and demonstrate customer impact.
Collaborate cross-functionally: Partner with Product Marketing, Partnerships, and Admin/Governance teams to ensure successful product launches, effective positioning, and alignment with broader platform capabilities.
Contribute to Harvey's product culture: Mentor other product managers, share learnings, and help establish best practices as the product organization scales.
Must-Have Qualifications:
8+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.
Proven track record of owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.
Strong technical acumen with the ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.
Experience building products that handle sensitive data with robust security, compliance, and access control requirements.
Excellent communication skills with the ability to influence stakeholders at various levels, from engineers to executives.
Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.
Strong product sense and attention to detail-ability to think through both high-level strategy and nitty-gritty implementation details.
Preferred Qualifications:
Experience with AI/ML-powered products, semantic search, retrieval systems, or document processing pipelines.
Background in legal technology, professional services, or deep understanding of law firm workflows and enterprise legal operations.
Experience with enterprise integrations (APIs, authentication frameworks like SSO/SCIM/OAuth, third-party DMS platforms).
Prior experience at a company during a high-growth stage (Series B through IPO).
$177,700 - $266,500 USD
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Product Manager for Vault at Harvey, you will own and drive the product vision, strategy, and execution for our document and knowledge management platform-a critical foundation that powers how legal professionals interact with Harvey's AI capabilities. Vault enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within Harvey's AI-powered ecosystem.\n\nYou will lead cross-functional teams to build and scale Vault's capabilities, including file management, AI-enabled search and Q&A, document extraction, secure sharing across workspaces, and seamless integrations with enterprise document management systems like iManage, SharePoint, and Dropbox. This is a high-impact, high-visibility role where you'll directly shape how the world's leading law firms and enterprises organize and unlock value from their most sensitive documents.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Define and own the Vault product vision and roadmap: Develop a compelling product strategy that aligns with Harvey's mission to transform legal and professional services through AI, balancing near-term customer needs with long-term platform investments.\n\n - Drive end-to-end product development: Lead cross-functional teams including engineering, design, AI/ML, and go-to-market to ship high-quality features from ideation through launch and iteration.\n\n - Partner deeply with engineering: Work closely with engineering leadership to make technical and architectural decisions, dive deep into complex problems, and ensure we're building scalable, secure, and performant systems.\n\n - Understand and champion customer needs: Collaborate with Customer Success, Sales, and Legal Product Specialists to deeply understand how law firms and enterprise clients use Vault, identify adoption barriers, and translate insights into product improvements.\n\n - Own enterprise integrations strategy: Drive the vision for how Vault integrates with document management systems (iManage, SharePoint, Dropbox, Box) and other enterprise tools, ensuring seamless workflows for customers.\n\n - Define and track success metrics: Establish KPIs for Vault adoption, engagement, and value realization; use data to inform product decisions and demonstrate customer impact.\n\n - Collaborate cross-functionally: Partner with Product Marketing, Partnerships, and Admin/Governance teams to ensure successful product launches, effective positioning, and alignment with broader platform capabilities.\n\n - Contribute to Harvey's product culture: Mentor other product managers, share learnings, and help establish best practices as the product organization scales.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\nMust-Have Qualifications:\n\n - 8+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.\n\n - Proven track record of owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.\n\n - Strong technical acumen with the ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.\n\n - Experience building products that handle sensitive data with robust security, compliance, and access control requirements.\n\n - Excellent communication skills with the ability to influence stakeholders at various levels, from engineers to executives.\n\n - Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.\n\n - Strong product sense and attention to detail-ability to think through both high-level strategy and nitty-gritty implementation details.\n\nPreferred Qualifications:\n\n - Experience with AI/ML-powered products, semantic search, retrieval systems, or document processing pipelines.\n\n - Background in legal technology, professional services, or deep understanding of law firm workflows and enterprise legal operations.\n\n - Experience with enterprise integrations (APIs, authentication frameworks like SSO/SCIM/OAuth, third-party DMS platforms).\n\n - Prior experience at a company during a high-growth stage (Series B through IPO).\n\n\n\n\n\n\n\nCOMPENSATION\n\n$177,700 - $266,500 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d267352c-b865-42b9-af28-422f3f2eec8b","title":"Technical Account Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}}}],"publishedAt":"2026-07-01T14:27:06.813+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d267352c-b865-42b9-af28-422f3f2eec8b","applyUrl":"https://jobs.ashbyhq.com/harvey/d267352c-b865-42b9-af28-422f3f2eec8b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its premium customer offerings, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch, technically fluent inbound support and escalation resource for Harvey’s largest and most strategic customers in the Majors segment.
The Premium Support Specialist strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.
Own and resolve inbound support tickets from Majors accounts, serving as a primary escalation point for high-severity and technically complex issues.
Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams.
Maintain deep account context, including customer workflows, configurations, integrations, and sensitivities, and apply that context to troubleshooting and communications.
Provide real-time, hands-on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders.
Lead clear and proactive incident communications, translating technical updates into customer-specific impact, expectations, and next steps.
Participate in incident response workflows, including severity classification, escalation handling, and post-incident retrospectives.
Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity.
Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling.
Partner closely with Customer Success Managers to enhance Harvey’s post-sale technical engagement and overall customer experience.
Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account-facing roles.
Proven experience engaging and managing high-level stakeholders both internally and externally.
Exceptional attention to detail with the ability to manage and resolve complex, multi-layered support cases.
.Familiarity with ticketing queue systems and resolving inbound customer inquiries
Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams.
Ability to bridge technical and non-technical communication by translating complex back-end and front-end concepts into clear, accessible language for customers.
Deep customer obsession and ownership mindset - end-to-end accountability for customer outcomes and going beyond issue resolution to actively champion the customer's long-term success with the product.
Exceptional judgment under pressure, with comfort operating in high-severity, time-sensitive, and confidential situations.
Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders.
Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust.
Highly collaborative mindset and strong partnership orientation with Customer Success and cross-functional teams.
Comfort operating in ambiguity and contributing to process-building in a fast-scaling environment.
Nice to Have
Experience supporting AI-powered, data-intensive, or security- and compliance-sensitive products.
Familiarity with incident management frameworks, on-call models, or escalation playbooks.
Prior experience working with law firms or professional services organizations.
$119,000 -$161,000 USD
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its premium customer offerings, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch, technically fluent inbound support and escalation resource for Harvey’s largest and most strategic customers in the Majors segment.\n\nThe Premium Support Specialist strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and resolve inbound support tickets from Majors accounts, serving as a primary escalation point for high-severity and technically complex issues.\n\n - Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams.\n\n - Maintain deep account context, including customer workflows, configurations, integrations, and sensitivities, and apply that context to troubleshooting and communications.\n\n - Provide real-time, hands-on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders.\n\n - Lead clear and proactive incident communications, translating technical updates into customer-specific impact, expectations, and next steps.\n\n - Participate in incident response workflows, including severity classification, escalation handling, and post-incident retrospectives.\n\n - Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity.\n\n - Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling.\n\n - Partner closely with Customer Success Managers to enhance Harvey’s post-sale technical engagement and overall customer experience.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account-facing roles.\n\n - Proven experience engaging and managing high-level stakeholders both internally and externally.\n\n - Exceptional attention to detail with the ability to manage and resolve complex, multi-layered support cases.\n\n - .Familiarity with ticketing queue systems and resolving inbound customer inquiries\n\n - Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams.\n\n - Ability to bridge technical and non-technical communication by translating complex back-end and front-end concepts into clear, accessible language for customers.\n\n - Deep customer obsession and ownership mindset - end-to-end accountability for customer outcomes and going beyond issue resolution to actively champion the customer's long-term success with the product.\n\n - Exceptional judgment under pressure, with comfort operating in high-severity, time-sensitive, and confidential situations.\n\n - Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders.\n\n - Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust.\n\n - Highly collaborative mindset and strong partnership orientation with Customer Success and cross-functional teams.\n\n - Comfort operating in ambiguity and contributing to process-building in a fast-scaling environment.\n\n - Nice to Have\n \n - Experience supporting AI-powered, data-intensive, or security- and compliance-sensitive products.\n \n - Familiarity with incident management frameworks, on-call models, or escalation playbooks.\n \n - Prior experience working with law firms or professional services organizations.\n\n\n\n\n\n\n\nCOMPENSATION RANGE\n\n$119,000 -$161,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JL1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d2aaaa58-eb59-42ba-9a62-ca6ce4cdf206","title":"Staff Product Security Engineer","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-01T21:56:15.507+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d2aaaa58-eb59-42ba-9a62-ca6ce4cdf206","applyUrl":"https://jobs.ashbyhq.com/harvey/d2aaaa58-eb59-42ba-9a62-ca6ce4cdf206/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Software Engineer on the Product Security team at Harvey, you'll play a critical role in shaping how security is built into our AI platform from the ground up. We store and process our customers’ most sensitive data, and as a result, security is paramount at every stage of our product lifecycle. You'll take ownership of securing critical parts of the product while driving high-leverage security initiatives that raise the bar for the entire engineering org — balancing hands-on technical work with cross-functional leadership and mentorship. This is a rare opportunity to define and build a product security program at a company scaling fast.
Our security program is driven by our collective offensive security experience: breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies’ data breaches. We regularly conduct penetration tests and red team exercises with external security firms. At the same time, we are all software engineers - contributing code daily and approaching security with an engineering-first mindset.
Define and own the product security roadmap, prioritizing initiatives based on risk, business impact, and engineering org maturity.
Establish and evolve security posture across the engineering organization, setting standards that scale with the company
Partner with Product Engineering, Infrastructure, and Platform teams to incorporate secure design principles at every stage of development
Own and review security-critical code across key parts of the product, including authentication and access control
Architect secure-by-default libraries and tools that make the secure path the easiest choice for developers
Drive mitigation strategies during security-related incident responses, coordinating cross-functional efforts
Mentor engineers and raise the security bar across teams through code reviews, design reviews, and technical guidance
8+ years of experience in product security, application security, offensive security, and/or security-focused software engineering
Long track record of identifying and remediating software vulnerabilities, demonstrated through CVEs, bug bounty awards, published research, or prior work experience
Track record of leading complex cross-functional security initiatives and delivering measurable improvements, with demonstrated ability to influence engineering teams without direct authority.
Experience mentoring senior engineers and developing security talent within an engineering organization
Strong programming skills with demonstrated experience writing high-quality, production software
Excellent communication and collaboration skills, particularly when translating security risks into business terms for non-security stakeholders
Nice to Have
Experience building security programs or practices at hyper-growth startups
Background with cloud environments (Azure, GCP, AWS) and cloud-native security patterns
Experience with AI/ML systems and emerging security considerations for LLM-based applications
$220,000 - $330,000
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Software Engineer on the Product Security team at Harvey, you'll play a critical role in shaping how security is built into our AI platform from the ground up. We store and process our customers’ most sensitive data, and as a result, security is paramount at every stage of our product lifecycle. You'll take ownership of securing critical parts of the product while driving high-leverage security initiatives that raise the bar for the entire engineering org — balancing hands-on technical work with cross-functional leadership and mentorship. This is a rare opportunity to define and build a product security program at a company scaling fast.\n\nOur security program is driven by our collective offensive security experience: breaking into systems at other companies (in white-hat capacities), responding to real security incidents, and learning from other companies’ data breaches. We regularly conduct penetration tests and red team exercises with external security firms. At the same time, we are all software engineers - contributing code daily and approaching security with an engineering-first mindset.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Define and own the product security roadmap, prioritizing initiatives based on risk, business impact, and engineering org maturity.\n\n - Establish and evolve security posture across the engineering organization, setting standards that scale with the company\n\n - Partner with Product Engineering, Infrastructure, and Platform teams to incorporate secure design principles at every stage of development\n\n - Own and review security-critical code across key parts of the product, including authentication and access control\n\n - Architect secure-by-default libraries and tools that make the secure path the easiest choice for developers\n\n - Drive mitigation strategies during security-related incident responses, coordinating cross-functional efforts\n\n - Mentor engineers and raise the security bar across teams through code reviews, design reviews, and technical guidance\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience in product security, application security, offensive security, and/or security-focused software engineering\n\n - Long track record of identifying and remediating software vulnerabilities, demonstrated through CVEs, bug bounty awards, published research, or prior work experience\n\n - Track record of leading complex cross-functional security initiatives and delivering measurable improvements, with demonstrated ability to influence engineering teams without direct authority.\n\n - Experience mentoring senior engineers and developing security talent within an engineering organization\n\n - Strong programming skills with demonstrated experience writing high-quality, production software\n\n - Excellent communication and collaboration skills, particularly when translating security risks into business terms for non-security stakeholders\n \n \n \n \n \n \n Nice to Have\n \n - Experience building security programs or practices at hyper-growth startups\n \n - Background with cloud environments (Azure, GCP, AWS) and cloud-native security patterns\n \n - Experience with AI/ML systems and emerging security considerations for LLM-based applications\n\n\n\n\n\n\n\nCOMPENSATION\n\n$220,000 - $330,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d527a336-24e3-46ef-8d05-1da557c7bff4","title":"Staff Product Designer","department":"Design","team":"Design","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2025-12-22T20:07:43.460+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d527a336-24e3-46ef-8d05-1da557c7bff4","applyUrl":"https://jobs.ashbyhq.com/harvey/d527a336-24e3-46ef-8d05-1da557c7bff4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Staff Product Designer at Harvey, you’ll manage multiple projects from ideation to launch. You’ll create high-quality designs, interactions, and prototypes that transform complex problems into intuitive solutions. Working closely with engineers, AI researchers, product managers, and lawyers, you’ll incorporate AI in meaningful ways—crafting interfaces that help users understand, trust, and effectively guide AI outputs.
We’re looking for someone with strong interaction design instincts, visual design sensibility, and collaboration—someone who sweats the details, welcomes feedback, and elevates ideas through tight cross-functional teamwork.
Lead the design of end-to-end product experiences, from initial concept through polished execution.
Collaborate closely with product managers, engineers, and AI researchers to translate business objectives into user-centered designs.
Shape and refine our design system to ensure a cohesive and scalable visual language across the product.
Conduct user research to uncover pain points and opportunities, leveraging insights to inform design decisions.
Develop prototypes to explore and validate new features, workflows, and interactions.
Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
Promote and develop best practices in designing with AI.
8+ years of experience designing products in a fast-paced environment, with a portfolio that demonstrates your best work.
Ability to tackle complex challenges and transform them into simple, intuitive experiences.
Ability to change altitude from design details to big picture thinking, while maintaining a high pace of execution and quality bar.
Deep understanding of design systems and a strong sense of visual and interaction design craft.
Experience conducting user research and applying insights to design decisions.
Excellent communication and storytelling skills to articulate design concepts and rationale.
$200,000-$260,000 USD
#LI-JC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Staff Product Designer at Harvey, you’ll manage multiple projects from ideation to launch. You’ll create high-quality designs, interactions, and prototypes that transform complex problems into intuitive solutions. Working closely with engineers, AI researchers, product managers, and lawyers, you’ll incorporate AI in meaningful ways—crafting interfaces that help users understand, trust, and effectively guide AI outputs.\n\nWe’re looking for someone with strong interaction design instincts, visual design sensibility, and collaboration—someone who sweats the details, welcomes feedback, and elevates ideas through tight cross-functional teamwork.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead the design of end-to-end product experiences, from initial concept through polished execution.\n\n - Collaborate closely with product managers, engineers, and AI researchers to translate business objectives into user-centered designs.\n\n - Shape and refine our design system to ensure a cohesive and scalable visual language across the product.\n\n - Conduct user research to uncover pain points and opportunities, leveraging insights to inform design decisions.\n\n - Develop prototypes to explore and validate new features, workflows, and interactions.\n\n - Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.\n\n - Promote and develop best practices in designing with AI.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience designing products in a fast-paced environment, with a portfolio that demonstrates your best work.\n\n - Ability to tackle complex challenges and transform them into simple, intuitive experiences.\n\n - Ability to change altitude from design details to big picture thinking, while maintaining a high pace of execution and quality bar.\n\n - Deep understanding of design systems and a strong sense of visual and interaction design craft.\n\n - Experience conducting user research and applying insights to design decisions.\n\n - Excellent communication and storytelling skills to articulate design concepts and rationale.\n\n\n\n\nCOMPENSATION RANGE\n\n$200,000-$260,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d5d27b01-b6d7-4e34-976d-9d04b334afdc","title":"GTM Strategic Finance Lead","department":"Finance","team":"Finance","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-02T18:32:50.223+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d5d27b01-b6d7-4e34-976d-9d04b334afdc","applyUrl":"https://jobs.ashbyhq.com/harvey/d5d27b01-b6d7-4e34-976d-9d04b334afdc/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As the GTM Strategic Finance Lead at Harvey, you will serve as the financial partner to our GTM organization, providing the analytical rigor and strategic insight that drives revenue growth and commercial decision-making. Reporting to the VP of Strategic Finance and working closely with the CBO and GTM leadership, you will own the financial model for Harvey's revenue engine — from bookings and pipeline to sales productivity and customer economics. The ideal candidate combines deep SaaS finance expertise with a builder's mindset and a strong bias toward actionable insight.
Own the unit economics. CAC, payback, magic number, net revenue retention, contribution margin by segment and motion. Know what makes money and what doesn't.
Plan sales capacity. Partner with the GTM team to determine how many reps, where, ramped how fast, carrying what quota
Own the GTM financial model, including bookings, ARR, sales capacity planning, and quota design.
Lead the GTM planning and budgeting processes, ensuring we are investing appropriately across Sales, Marketing, and Partnerships to support our top-line targets.
Serve as the financial lead for deal structuring and pricing decisions, including non-standard commercial terms.
Identify trends, risks, and opportunities across the revenue funnel; translate data into clear recommendations for GTM leadership and the executive team.
Establish and maintain a monthly/quarterly GTM reporting package for the executive team and Board, including pipeline, bookings, and retention metrics.
Drive ongoing improvement of GTM financial processes and tooling, with a focus on CRM integrity, forecasting accuracy, and automation.
8+ years experience, including 3+ years Sales Finance experience at a high-growth and scaled enterprise software company.
A first-principles thinker. You build from a blank page and question every input.
You partner with senior GTM leaders; have exceptional cross-functional communication skills and are able to influence and operate effectively.
You move fast and own outcomes, not tasks. You turn analysis into decisions and explain them in plain language.
Deep understanding of SaaS and usage-based business models, including ARR, NRR, CAC, LTV, and sales productivity metrics.
Exceptional analytical skills.
Builder mindset. Process and systems- oriented.
Comfortable in SQL or BI tools — you can pull your own data.
Bachelor's degree in a quantitative field preferred.
$201,200-284,300 USD
#LI-TA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs the GTM Strategic Finance Lead at Harvey, you will serve as the financial partner to our GTM organization, providing the analytical rigor and strategic insight that drives revenue growth and commercial decision-making. Reporting to the VP of Strategic Finance and working closely with the CBO and GTM leadership, you will own the financial model for Harvey's revenue engine — from bookings and pipeline to sales productivity and customer economics. The ideal candidate combines deep SaaS finance expertise with a builder's mindset and a strong bias toward actionable insight.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the unit economics. CAC, payback, magic number, net revenue retention, contribution margin by segment and motion. Know what makes money and what doesn't.\n\n - Plan sales capacity. Partner with the GTM team to determine how many reps, where, ramped how fast, carrying what quota\n\n - Own the GTM financial model, including bookings, ARR, sales capacity planning, and quota design.\n\n - Lead the GTM planning and budgeting processes, ensuring we are investing appropriately across Sales, Marketing, and Partnerships to support our top-line targets.\n\n - Serve as the financial lead for deal structuring and pricing decisions, including non-standard commercial terms.\n\n - Identify trends, risks, and opportunities across the revenue funnel; translate data into clear recommendations for GTM leadership and the executive team.\n\n - Establish and maintain a monthly/quarterly GTM reporting package for the executive team and Board, including pipeline, bookings, and retention metrics.\n\n - Drive ongoing improvement of GTM financial processes and tooling, with a focus on CRM integrity, forecasting accuracy, and automation.\n\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years experience, including 3+ years Sales Finance experience at a high-growth and scaled enterprise software company.\n\n - A first-principles thinker. You build from a blank page and question every input.\n\n - You partner with senior GTM leaders; have exceptional cross-functional communication skills and are able to influence and operate effectively.\n\n - You move fast and own outcomes, not tasks. You turn analysis into decisions and explain them in plain language.\n\n - Deep understanding of SaaS and usage-based business models, including ARR, NRR, CAC, LTV, and sales productivity metrics.\n\n - Exceptional analytical skills.\n\n - Builder mindset. Process and systems- oriented.\n\n - Comfortable in SQL or BI tools — you can pull your own data.\n\n - Bachelor's degree in a quantitative field preferred.\n\n\n\n\n\nCOMPENSATION\n\n$201,200-284,300 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-TA1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d629fa64-599d-435c-b4ef-a925299ddac8","title":"Staff Product Manager, Infrastructure","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-07-14T00:04:08.326+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d629fa64-599d-435c-b4ef-a925299ddac8","applyUrl":"https://jobs.ashbyhq.com/harvey/d629fa64-599d-435c-b4ef-a925299ddac8/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Product Manager on the Core Platform team at Harvey, you'll own the strategy, roadmap, and execution for the infrastructure that powers every user interaction with our global legal AI platform. Harvey serves the world's leading legal teams, processing trillions of tokens and millions of daily requests, and your work will shape how that capability reaches our users.
You'll operate at the intersection of deep customer need and hard technical constraints, translating the workflows of lawyers and other professionals into product requirements that engineering can build against. You'll balance ambitious, zero-to-one product bets with the operational discipline required to keep a mission-critical platform reliable, scalable, and secure as we expand across products, regions, and customers. Your decisions will directly influence adoption, retention, and the trust that our enterprise customers place in Harvey.
You'll partner directly with our Head of Infrastructure to define and drive the product vision and roadmap for a core area of the Harvey platform, aligning it with company strategy and grounding it in evidence from customers (external and internal), data, and the market. You'll work closely with engineering, product, and go-to-market teams to ship high-quality products on a predictable cadence, and you'll own the outcomes those products produce.
Day to day, you will own the entire infrastructure planning, prioritization, and roadmapping. You’ll make and communicate crisp prioritization decisions, balancing new capabilities against reliability, performance, and security. You'll define the metrics that matter for your area — adoption, engagement, quality, and business impact — and hold the team accountable to them. You'll also serve as the connective tissue across functions, ensuring that customer feedback, competitive dynamics, and technical realities all inform the product direction, and you'll raise the product bar across the organization through rigorous specs, reviews, and decision-making. Some projects include architecting multi-region deployment strategies, developing comprehensive observability infrastructure, and more.
6+ years of product management experience shipping and scaling software platforms in a production environment, with a track record of measurable impact
Experience owning complex, technical products end to end, including platform, infrastructure, or AI/ML capabilities
Strong ability to translate ambiguous problems and deep customer needs into clear strategy, crisp requirements, and prioritized roadmaps
Fluency working with engineering and design teams on technical trade-offs, and comfort engaging with concepts like distributed systems, APIs, and cloud infrastructure at a level sufficient to make informed decisions
Excellent analytical skills, with the ability to define metrics and use data to guide decisions
Outstanding written and verbal communication, and a demonstrated ability to influence and align stakeholders across functions
A high bar for quality, strong product judgment, and a \"spidey sense\" for where a product experience could break down
Nice to Have
Experience building products for legal, professional-services, or other expert users with demanding accuracy and trust requirements
Background with AI/ML products, LLM-powered applications, or high-throughput inference systems
Experience with multi-tenant, enterprise platforms subject to strict security and compliance requirements
Prior experience partnering closely with infrastructure or platform engineering teams
A prior career in law or another professional-services field, or experience building tools for those users
$213,600 - $300,000
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Product Manager on the Core Platform team at Harvey, you'll own the strategy, roadmap, and execution for the infrastructure that powers every user interaction with our global legal AI platform. Harvey serves the world's leading legal teams, processing trillions of tokens and millions of daily requests, and your work will shape how that capability reaches our users.\n\nYou'll operate at the intersection of deep customer need and hard technical constraints, translating the workflows of lawyers and other professionals into product requirements that engineering can build against. You'll balance ambitious, zero-to-one product bets with the operational discipline required to keep a mission-critical platform reliable, scalable, and secure as we expand across products, regions, and customers. Your decisions will directly influence adoption, retention, and the trust that our enterprise customers place in Harvey.\n\n\n\n\nWHAT YOU'LL DO\n\nYou'll partner directly with our Head of Infrastructure to define and drive the product vision and roadmap for a core area of the Harvey platform, aligning it with company strategy and grounding it in evidence from customers (external and internal), data, and the market. You'll work closely with engineering, product, and go-to-market teams to ship high-quality products on a predictable cadence, and you'll own the outcomes those products produce.\n\nDay to day, you will own the entire infrastructure planning, prioritization, and roadmapping. You’ll make and communicate crisp prioritization decisions, balancing new capabilities against reliability, performance, and security. You'll define the metrics that matter for your area — adoption, engagement, quality, and business impact — and hold the team accountable to them. You'll also serve as the connective tissue across functions, ensuring that customer feedback, competitive dynamics, and technical realities all inform the product direction, and you'll raise the product bar across the organization through rigorous specs, reviews, and decision-making. Some projects include architecting multi-region deployment strategies, developing comprehensive observability infrastructure, and more.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 6+ years of product management experience shipping and scaling software platforms in a production environment, with a track record of measurable impact\n\n - Experience owning complex, technical products end to end, including platform, infrastructure, or AI/ML capabilities\n\n - Strong ability to translate ambiguous problems and deep customer needs into clear strategy, crisp requirements, and prioritized roadmaps\n\n - Fluency working with engineering and design teams on technical trade-offs, and comfort engaging with concepts like distributed systems, APIs, and cloud infrastructure at a level sufficient to make informed decisions\n\n - Excellent analytical skills, with the ability to define metrics and use data to guide decisions\n\n - Outstanding written and verbal communication, and a demonstrated ability to influence and align stakeholders across functions\n\n - A high bar for quality, strong product judgment, and a \"spidey sense\" for where a product experience could break down\n\nNice to Have\n\n - Experience building products for legal, professional-services, or other expert users with demanding accuracy and trust requirements\n\n - Background with AI/ML products, LLM-powered applications, or high-throughput inference systems\n\n - Experience with multi-tenant, enterprise platforms subject to strict security and compliance requirements\n\n - Prior experience partnering closely with infrastructure or platform engineering teams\n\n - A prior career in law or another professional-services field, or experience building tools for those users\n\n\n\n\n\n\n\nCOMPENSATION\n\n$213,600 - $300,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d67d556d-3b93-4453-a5f4-65365a3109bf","title":"GTM Technology Product Owner","department":"IT","team":"IT","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-23T15:09:48.628+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d67d556d-3b93-4453-a5f4-65365a3109bf","applyUrl":"https://jobs.ashbyhq.com/harvey/d67d556d-3b93-4453-a5f4-65365a3109bf/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.
The ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines.
Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.
Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.
Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.
Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.
Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.
Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required.
AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.
The \"Glue\" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.
Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.
Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare.
Experience operating as a founder or partner in a consulting agency.
Experience as part of a hypergrowth company, building a business function 0 > 1
$164,000 - $240,000 USD
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a GTM Technology Product Owner with a consultant’s mindset to join the Revenue Technology team. In this role, you won't just manage tools; you will partner in the biggest projects that power our global support and success motions. Lead the way as an expert advisor as we build agentic applications and bespoke tooling that reflects Harvey’s unique position in a rapidly evolving industry.\n\nThe ideal candidate has 5-8 years of experience at the intersection of technology and business operations, with a background in consulting or a high-growth B2B SaaS environment. You will operate as an advisor and owner for our stack, with a deep focus on the orchestration and data layers. This is a role for a problem solver who has a bias for action and enjoys the challenge of building AI powered systems that eliminate friction across the GTM lifecycle. This is high agency role, so you need to be comfortable operating with high ownership and few explicit guidelines.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Roadmap Execution: Partner with Customer Success and Support Operations to translate business objectives into technical requirements, serving as both project liaison and lead analyst. Operate with extreme urgency and agency once prioritization has been agreed upon with leadership.\n\n - Orchestration: Gather requirements and help design advanced automations that drive speed and efficiency. You’ll be deeply focused on post sales customer lifecycle, knocking down inefficiencies and bringing automation across business units.\n\n - Data & Agentic processes: Leverage applications (Ticketing, CSP, PSA, etc.) and AI agents to automate customer lifecycle best practices and value realization, ensuring our post-sales teams spend 100% of their time on high value interactions. Work closely with managers and ICs across functions to provide expert level advice about what AI is ready to do, and what should be left to humans.\n\n - Cross-Functional Partnership: Act as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver best in class user experience. Guide strategic evaluations of projects and platforms to help leadership make informed decisions on prioritization.\n\n - Systems Governance: Manage data integrity, deduplication, and system audits. You will document our evolving data models and process flows to ensure we remain scalable as we double in size. Deep research into verifying the tools we have adopted are driving ROI.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Experience: 5-8 years as a Product Owner, Business Analyst, or Systems Analyst. Background in consulting or a high-growth tech company is required.\n\n - AI Expertise: Ability to demonstrate a portfolio of AI first principles. You will be expected to both explain the technical nature of different models and platforms, and show micro-apps you have built on Claude, Lovable, n8n, Replit, or other agentic applications.\n\n - The \"Glue\" Tech: Proven experience understanding the relationship between technology and users. Strong ability to extrapolate data structures across platforms into a baseline that can be used by both end users and agents. Empathy for individual pains, cold logic for platform level decisions.\n\n - Analytical Chops: Advanced Excel/Google Sheets skills and experience with BI tools. You don't just pull reports; you tell stories with data.\n\n - Consultative Approach: Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions. Track record of iteration with technical development teams and delivering projects from inception to hypercare.\n\n\nBONUS POINTS (OPTIONAL)\n\n - Experience operating as a founder or partner in a consulting agency.\n\n - Experience as part of a hypergrowth company, building a business function 0 > 1\n\n\n\n\n\nCOMPENSATION\n\n\n\n$164,000 - $240,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-DB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d78083d9-a203-4ae4-b4b9-454d65df3702","title":"Research Engineer, Post-Training","department":"Engineering","team":"AI Labs","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-26T22:34:50.803+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d78083d9-a203-4ae4-b4b9-454d65df3702","applyUrl":"https://jobs.ashbyhq.com/harvey/d78083d9-a203-4ae4-b4b9-454d65df3702/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Post-training is how Harvey turns expert feedback and agent traces into models that are meaningfully better at legal work. We are looking for a research engineer who can help scale that loop: defining and running model training experiments, interpreting results, and working with internal and external research partners to build better data, environments, graders, and training recipes.
This role is for someone who can self-manage model training and applied research projects. You will work closely with internal and external research collaborators on post-training efforts that matter to our product roadmap. The ideal candidate has extensive hands-on experience training open weight models, either in a research or production setting, and enough engineering depth to run and debug experiments efficiently.
Drive post-training experiments, pushing agent performance while navigating the Pareto frontier of cost, latency, security, and governance.
Optimize agent harnesses, including domain-specific skills, tools, subagents, retrieval strategies, and validation loops that improve quality on long-horizon legal work.
Design and develop grading and reward systems that are reliable enough for evaluation, efficient enough for iteration, and strict enough for high-stakes legal work.
Study agent behavior, identifying patterns that correlate with successful work product, and converting those findings into training data, evals, or harness changes.
Work with Harvey researchers and external research partners to define experiments, evaluate methodology, review results, and keep projects moving toward concrete model improvements.
Hands-on experience with post-training or model-training work, such as SFT, preference optimization, RLHF/RLAIF, reward modeling, distillation, or adapting open-weight models to specialized domains.
Strong judgment about model behavior: you can read traces, inspect outputs, identify failure modes, and reason about whether a metric is measuring the thing that matters.
Strong Python and research-engineering ability. You can write clean code, debug experiments, and build the simple but reliable systems needed to make research move faster.
Ability to self-manage ambiguous applied research projects and communicate clearly with researchers, engineers, product teams, domain experts, and external partners.
Nice to Have
Experience building data or evaluation infrastructure for ML workflows, such as dataset curation pipelines, model-output processing, experiment tracking, evaluation dashboards, or regression analysis tooling.
Experience with distributed training, inference systems, GPU workloads, or large-scale ML experimentation.
Research publications, open-source contributions, or shipped industry work in LLMs, agents, evaluation, or ML systems.
$231,000 - $340,000
#LI-AK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nPost-training is how Harvey turns expert feedback and agent traces into models that are meaningfully better at legal work. We are looking for a research engineer who can help scale that loop: defining and running model training experiments, interpreting results, and working with internal and external research partners to build better data, environments, graders, and training recipes.\n\n\n\nThis role is for someone who can self-manage model training and applied research projects. You will work closely with internal and external research collaborators on post-training efforts that matter to our product roadmap. The ideal candidate has extensive hands-on experience training open weight models, either in a research or production setting, and enough engineering depth to run and debug experiments efficiently.\n\n\n\n\nWHAT YOU'LL DO\n\n - Drive post-training experiments, pushing agent performance while navigating the Pareto frontier of cost, latency, security, and governance.\n\n - Optimize agent harnesses, including domain-specific skills, tools, subagents, retrieval strategies, and validation loops that improve quality on long-horizon legal work.\n\n - Design and develop grading and reward systems that are reliable enough for evaluation, efficient enough for iteration, and strict enough for high-stakes legal work.\n\n - Study agent behavior, identifying patterns that correlate with successful work product, and converting those findings into training data, evals, or harness changes.\n\n - Work with Harvey researchers and external research partners to define experiments, evaluate methodology, review results, and keep projects moving toward concrete model improvements.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Hands-on experience with post-training or model-training work, such as SFT, preference optimization, RLHF/RLAIF, reward modeling, distillation, or adapting open-weight models to specialized domains.\n\n - Strong judgment about model behavior: you can read traces, inspect outputs, identify failure modes, and reason about whether a metric is measuring the thing that matters.\n\n - Strong Python and research-engineering ability. You can write clean code, debug experiments, and build the simple but reliable systems needed to make research move faster.\n\n - Ability to self-manage ambiguous applied research projects and communicate clearly with researchers, engineers, product teams, domain experts, and external partners.\n\nNice to Have\n\n - Experience building data or evaluation infrastructure for ML workflows, such as dataset curation pipelines, model-output processing, experiment tracking, evaluation dashboards, or regression analysis tooling.\n\n - Experience with distributed training, inference systems, GPU workloads, or large-scale ML experimentation.\n\n - Research publications, open-source contributions, or shipped industry work in LLMs, agents, evaluation, or ML systems.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$231,000 - $340,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AK1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"d911b15e-29e4-453e-b192-4201c7937e1f","title":"Enterprise Customer Success Manager - EMEA","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-01-14T00:27:03.603+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/d911b15e-29e4-453e-b192-4201c7937e1f","applyUrl":"https://jobs.ashbyhq.com/harvey/d911b15e-29e4-453e-b192-4201c7937e1f/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
Ideal candidates for the Enterprise CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
3-4+ years in customer-owning roles at tech or SaaS platforms
Adapting seamlessly in the face of high-speed change and growth
Strategic planning, revenue-based prioritization
Managing customer-facing projects and timelines
Running in-person meetings w/ executives
Mapping an organization and influencing stakeholders
Driving key customer metrics and outcomes
Owning a revenue, expansion, and renewal target
Demonstrating a strong point of view and proactive self-management
Working cross-functionally with Product and Sales teams
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.\n\n\n\n\nWHAT YOU’LL DO\n\n - Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.\n\n - Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.\n\n - Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.\n\n - Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.\n\n - Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.\n\n - Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform\n\n\n\n\nWHAT YOU HAVE\n\nIdeal candidates for the Enterprise CSM role at Harvey can demonstrate comfort and experience with the following qualifications:\n\n - 3-4+ years in customer-owning roles at tech or SaaS platforms\n\n - Adapting seamlessly in the face of high-speed change and growth\n\n - Strategic planning, revenue-based prioritization\n\n - Managing customer-facing projects and timelines\n\n - Running in-person meetings w/ executives\n\n - Mapping an organization and influencing stakeholders\n\n - Driving key customer metrics and outcomes\n\n - Owning a revenue, expansion, and renewal target\n\n - Demonstrating a strong point of view and proactive self-management\n\n - Working cross-functionally with Product and Sales teams\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n\n\n#LI-JM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"daad560f-c851-4cb9-89ac-efb2186c4031","title":"Staff Software Engineer, OfficeJS","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-25T23:38:45.715+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/daad560f-c851-4cb9-89ac-efb2186c4031","applyUrl":"https://jobs.ashbyhq.com/harvey/daad560f-c851-4cb9-89ac-efb2186c4031/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Legal professionals spend most of their day in Microsoft Word: drafting, reviewing, and refining complex documents that shape meaningful outcomes. Harvey in Word brings AI-powered capabilities directly into Word, enabling lawyers to draft faster, run playbook reviews, and perform agentic editing, all without leaving their workflow. It's one of our most strategic product lines and a key part of how we meet lawyers where they already work.
As a Staff Software Engineer on the Embedded Experiences team, you will own and lead the development of Harvey in Word, our Microsoft Office Add-in built on OfficeJS, alongside our other Microsoft Office integrations. You'll architect and ship features that integrate seamlessly with Word, handling the unique challenges of building performant, polished experiences within the Office Add-in environment.
We're looking for someone with deep expertise in OfficeJS and Office Add-in development, ideally from building a similar product at scale. You'll join a team of highly motivated, skilled engineers who hold everything they touch to the highest standards, from architecture to code to user experience. You may also contribute to our Outlook integration and help build the next generation of agentic AI interfaces across the Microsoft suite.
This role is based in San Francisco, CA. We use a hybrid in-person work model and offer relocation assistance to new employees.
Own and lead the technical direction of Harvey in Word, our flagship Office Add-in product, alongside our other Microsoft Office integrations.
Build the AI-native editing experience: agentic document rewrites, real-time redlining, and playbook automation that transforms how lawyers work
Design and build sophisticated integrations with Microsoft Word using the OfficeJS API, including document manipulation, playbook reviews, and AI-assisted drafting
Architect scalable, maintainable solutions that handle the constraints and quirks of the Office Add-in environment across platforms (Windows, Mac, Web)
Build polished, high-performance interfaces with crisp interactions and resilient error handling
Collaborate with product, design, and backend teams to shape APIs and UX for AI-powered features like streaming results and tool-calling workflows
Navigate Office Add-in requirement sets, versioning, and cross-platform compatibility to ensure broad, reliable support
Contribute to Harvey in Outlook and shape the next generation of agentic AI interfaces across the Microsoft suite
Mentor engineers, drive technical decisions, and raise the bar on quality and developer experience
5+ years of software engineering experience, with significant depth in Office Add-in development using OfficeJS
Experience building and shipping a production Office Add-in product, ideally one used at enterprise scale
Strong proficiency in JavaScript/TypeScript, HTML, and CSS
Deep understanding of Office Add-in architecture, requirement sets, manifest configuration, and cross-platform considerations
Experience with React or similar modern frontend frameworks
Track record of shipping highly intuitive products with strong attention to detail
Familiarity with Microsoft Office Add-in guidelines and AppSource submission process is a plus
Experience with Outlook Add-ins or other Microsoft 365 integrations (SharePoint, Teams)
Background in legal tech or enterprise SaaS
Experience building products that integrate with AI/LLM capabilities
$231,000 - $340,000
#LI-PF1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nLegal professionals spend most of their day in Microsoft Word: drafting, reviewing, and refining complex documents that shape meaningful outcomes. Harvey in Word brings AI-powered capabilities directly into Word, enabling lawyers to draft faster, run playbook reviews, and perform agentic editing, all without leaving their workflow. It's one of our most strategic product lines and a key part of how we meet lawyers where they already work.\n\n\n\nAs a Staff Software Engineer on the Embedded Experiences team, you will own and lead the development of Harvey in Word, our Microsoft Office Add-in built on OfficeJS, alongside our other Microsoft Office integrations. You'll architect and ship features that integrate seamlessly with Word, handling the unique challenges of building performant, polished experiences within the Office Add-in environment.\n\n\n\nWe're looking for someone with deep expertise in OfficeJS and Office Add-in development, ideally from building a similar product at scale. You'll join a team of highly motivated, skilled engineers who hold everything they touch to the highest standards, from architecture to code to user experience. You may also contribute to our Outlook integration and help build the next generation of agentic AI interfaces across the Microsoft suite.\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid in-person work model and offer relocation assistance to new employees.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own and lead the technical direction of Harvey in Word, our flagship Office Add-in product, alongside our other Microsoft Office integrations.\n\n - Build the AI-native editing experience: agentic document rewrites, real-time redlining, and playbook automation that transforms how lawyers work\n\n - Design and build sophisticated integrations with Microsoft Word using the OfficeJS API, including document manipulation, playbook reviews, and AI-assisted drafting\n\n - Architect scalable, maintainable solutions that handle the constraints and quirks of the Office Add-in environment across platforms (Windows, Mac, Web)\n\n - Build polished, high-performance interfaces with crisp interactions and resilient error handling\n\n - Collaborate with product, design, and backend teams to shape APIs and UX for AI-powered features like streaming results and tool-calling workflows\n\n - Navigate Office Add-in requirement sets, versioning, and cross-platform compatibility to ensure broad, reliable support\n\n - Contribute to Harvey in Outlook and shape the next generation of agentic AI interfaces across the Microsoft suite\n\n - Mentor engineers, drive technical decisions, and raise the bar on quality and developer experience\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of software engineering experience, with significant depth in Office Add-in development using OfficeJS\n\n - Experience building and shipping a production Office Add-in product, ideally one used at enterprise scale\n\n - Strong proficiency in JavaScript/TypeScript, HTML, and CSS\n\n - Deep understanding of Office Add-in architecture, requirement sets, manifest configuration, and cross-platform considerations\n\n - Experience with React or similar modern frontend frameworks\n\n - Track record of shipping highly intuitive products with strong attention to detail\n\n - Familiarity with Microsoft Office Add-in guidelines and AppSource submission process is a plus\n\n\nNICE TO HAVE\n\n - Experience with Outlook Add-ins or other Microsoft 365 integrations (SharePoint, Teams)\n\n - Background in legal tech or enterprise SaaS\n\n - Experience building products that integrate with AI/LLM capabilities\n\n\n\n\n\n\n\nCOMPENSATION RANGE\n\n$231,000 - $340,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-PF1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"dabda43b-ab7a-45b3-9fcf-2b6b70bb26c7","title":"Sales Manager, Enterprise","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Mexico","secondaryLocations":[],"publishedAt":"2026-07-10T22:52:31.324+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Mexico"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/dabda43b-ab7a-45b3-9fcf-2b6b70bb26c7","applyUrl":"https://jobs.ashbyhq.com/harvey/dabda43b-ab7a-45b3-9fcf-2b6b70bb26c7/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's Enterprise Sales Manager, Mexico City joins the Enterprise Sales organization to lead and scale the company's presence across Latin American legal and professional services markets. The team's mission is to drive adoption of Harvey's AI solutions among the region's leading law firms and in-house legal departments, establishing Mexico City as a key hub for LATAM growth. This role shapes the go-to-market strategy for the region, building and coaching a high-performing team of Account Executives while directly engaging with prospective customers. Working in close partnership with Legal Engineering, Solutions Architecture, and Customer Success, the Enterprise Sales Manager influences how Harvey lands and expands in one of its fastest-growing international markets. It is an opportunity to define the playbook for a new geography at a category-defining AI company.
Recruit, mentor and lead a team of consultative, solution-based, Enterprise sales professionals.
Build the LATAM in-house team from the ground up, including sourcing and closing early hires where Harvey has no limited local sales presence.
Own long-term strategy and day-to-day operations of the team.
Be accountable for delivering on revenue targets, forecasting accurately, and scaling the team.
Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey's clients.
Act as Harvey's ambassador across LATAM's in-house legal community — building visibility through speaking opportunities, GC and legal-ops networks, and relationships that establish Harvey as a category leader region-wide.
Navigate the distinct business and regulatory nuances of each LATAM market you operate in (e.g. Mexico vs. Brazil), adapting Harvey's positioning and go-to-market approach accordingly rather than treating LATAM as one homogeneous market.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Cultivate a culture of development to promote career growth of direct reports.
10+ years of tech sales experience and 5+ years of people management experience.
Experience training and coaching a high-performance enterprise sales team.
Experience operating in an early stage, high-growth environment — ideally including standing up a new team, region, or territory from scratch.
Existing relationships within the LATAM in-house legal / legal ops community (GCs, Heads of Legal, regional legal innovation circles) — someone who is already a known and respected name in-market, not starting from zero.
Fluency in Spanish required; Portuguese is a strong plus given Brazil's importance to the region.
Prior experience selling into legal departments is a strong bonus, though not required.
Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey's mission and strong understanding of AI and its potential applications in knowledge work — genuinely energized by the idea of transforming an industry with technology, and comfortable being seen as a public advocate for that change, and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Comfortable with frequent in-market travel across multiple LATAM countries (30%+).
Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Nice to haves:
Prior experience selling into legal departments is a strong bonus, though not required.
Existing relationships within the LATAM in-house legal / legal ops community (GCs, Heads of Legal, regional legal innovation circles) — someone who is already a known and respected name in-market, not starting from zero.
Portuguese is a strong plus given Brazil's importance to the region.
Mexico City (CDMX), with regular travel across LATAM (Brazil in particular).
#LI-JB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's Enterprise Sales Manager, Mexico City joins the Enterprise Sales organization to lead and scale the company's presence across Latin American legal and professional services markets. The team's mission is to drive adoption of Harvey's AI solutions among the region's leading law firms and in-house legal departments, establishing Mexico City as a key hub for LATAM growth. This role shapes the go-to-market strategy for the region, building and coaching a high-performing team of Account Executives while directly engaging with prospective customers. Working in close partnership with Legal Engineering, Solutions Architecture, and Customer Success, the Enterprise Sales Manager influences how Harvey lands and expands in one of its fastest-growing international markets. It is an opportunity to define the playbook for a new geography at a category-defining AI company.\n\n\n\n\nWHAT YOU'LL DO\n\n - Recruit, mentor and lead a team of consultative, solution-based, Enterprise sales professionals.\n\n - Build the LATAM in-house team from the ground up, including sourcing and closing early hires where Harvey has no limited local sales presence.\n\n - Own long-term strategy and day-to-day operations of the team.\n\n - Be accountable for delivering on revenue targets, forecasting accurately, and scaling the team.\n\n - Work cross-functionally across the organization to build effective sales processes and solutions that meet the needs of Harvey's clients.\n\n - Act as Harvey's ambassador across LATAM's in-house legal community — building visibility through speaking opportunities, GC and legal-ops networks, and relationships that establish Harvey as a category leader region-wide.\n\n - Navigate the distinct business and regulatory nuances of each LATAM market you operate in (e.g. Mexico vs. Brazil), adapting Harvey's positioning and go-to-market approach accordingly rather than treating LATAM as one homogeneous market.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n - Cultivate a culture of development to promote career growth of direct reports.\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of tech sales experience and 5+ years of people management experience.\n\n - Experience training and coaching a high-performance enterprise sales team.\n\n - Experience operating in an early stage, high-growth environment — ideally including standing up a new team, region, or territory from scratch.\n\n - Existing relationships within the LATAM in-house legal / legal ops community (GCs, Heads of Legal, regional legal innovation circles) — someone who is already a known and respected name in-market, not starting from zero.\n\n - Fluency in Spanish required; Portuguese is a strong plus given Brazil's importance to the region.\n\n - Prior experience selling into legal departments is a strong bonus, though not required.\n\n - Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.\n\n - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey's mission and strong understanding of AI and its potential applications in knowledge work — genuinely energized by the idea of transforming an industry with technology, and comfortable being seen as a public advocate for that change, and interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Comfortable with frequent in-market travel across multiple LATAM countries (30%+).\n\n - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\nNice to haves:\n\n - Prior experience selling into legal departments is a strong bonus, though not required.\n\n - Existing relationships within the LATAM in-house legal / legal ops community (GCs, Heads of Legal, regional legal innovation circles) — someone who is already a known and respected name in-market, not starting from zero.\n\n - Portuguese is a strong plus given Brazil's importance to the region.\n\n\n\nLOCATION\n\n - Mexico City (CDMX), with regular travel across LATAM (Brazil in particular).\n \n \n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-JB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"dac29262-152e-41db-89ca-08043d288a2d","title":"Senior Manager, User Operations","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-02T23:23:40.346+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/dac29262-152e-41db-89ca-08043d288a2d","applyUrl":"https://jobs.ashbyhq.com/harvey/dac29262-152e-41db-89ca-08043d288a2d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is building one of the most consequential AI products in the world, and User Operations is central to how customers experience it. We are looking for a Senior Manager, User Operations to lead and own the performance of the NAMER region, developing their team of managers and defining the people management processes that keep their org running at a high bar. This individual will also work in close partnership with Support Operations to ensure operational programs and initiatives are adopted, measured, and deliver against performance goals.
This is a mid-build environment: the foundation is in place, the team is growing fast, and the expectation is that you will raise the bar significantly. This is not a steady-state role — you will be building as much as you are running, and the right person is energized by that.
The ideal person has extensive experience managing seasoned managers and driving performance in a fast-moving environment. They will own KPIs, manager quality, and team accountability for their region, maintaining and improving SOPs, implementing process changes at the manager layer, and ensuring programs from Support Operations land and stick. An AI-native approach is a must; this person finds leverage through tooling and automation, not just existing playbooks.
People Leadership & Manager Development
Lead, coach, and develop a growing team of User Operations Managers by holding a high bar for people management quality including 1:1 effectiveness, performance management, and team culture.
Set clear expectations and hold experienced-managers accountable. This team brings real depth, and your job is to calibrate standards, surface gaps early, and drive performance with directness and care.
Act as a thought partner and escalation point for your managers on complex personnel decisions, team dynamics, and performance situations.
Partner with recruiting to bring in exceptional managers and ensure a strong onboarding experience that drives rapid time-to-impact.
Performance Ownership & Trend Synthesis
Own the performance health of your teams end to end — tracking and interpreting metrics across volume, quality, SLA adherence, CSAT, and team productivity.
Synthesize signals from across your teams to identify systemic trends, root causes, and improvement opportunities, and translate those into clear, actionable recommendations.
Establish and maintain a regular cadence of reporting and visibility into performance — leadership should always have an accurate picture of what is working and what is not.
Recognize when a pattern is localized versus org-wide, and calibrate response accordingly.
Cross-Functional Collaboration & Escalations
Serve as the primary User Operations representative in ongoing cross-functional relationships with Product, Engineering, and Go-to-Market teams.
Own escalation resolution for high-stakes or complex customer situations that require senior judgment.
Partner closely with Support Operations on process and program improvements — you own the people and performance side; they own the tooling and systems infrastructure.
Represent the voice of the frontline in planning conversations, ensuring operational realities are reflected in product and process decisions.
Strategy & Roadmap Ownership
Drive the people and performance roadmap for your region — owning prioritization and execution of improvements to how your managers and their teams operate.
Identify structural gaps in how the org operates, propose solutions before they become problems, and execute them in partnership with Support Operations for anything tooling or process-related.
Bring an AI-first lens to everything: actively identify where automation, tooling, and AI integration can create leverage for your teams and reduce the operational burden on leadership.
Stay current on support industry trends, tooling, and best practices — and bring that external perspective into internal planning.
7+ years of experience in customer support or user operations, with 4+ years managing managers or leading multi-team organizations in a fast-paced, high-growth environment.
Demonstrated track record of developing strong managers, not just delivering results through individual teams.
Direct experience scaling a support or operations org through a high-growth inflection point; you know what breaks at each stage and how to get ahead of it.
Strong ability to synthesize complex operational data into clear narratives and actionable recommendations for senior leadership.
Proven ability to drive sustained performance improvement through goal-setting, accountability systems, and direct coaching rather than direct execution.
Experience working cross-functionally with Product, Engineering, and Go-to-Market teams, with the credibility and communication skills to influence without authority.
AI-native mindset: you actively use AI tooling to find leverage, build it into how your teams work, and think about automation as a first-order input to operational design — not an afterthought.
Comfortable operating at pace. Harvey moves faster than most companies; candidates who thrive here have lived that before and found it energizing, not exhausting.
Strong analytical mindset; moves fluidly between high-level trends and ground-level detail.
Fluency with Zendesk and other operational tooling platforms.
$184,000 - $276,000
#LI-AD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is building one of the most consequential AI products in the world, and User Operations is central to how customers experience it. We are looking for a Senior Manager, User Operations to lead and own the performance of the NAMER region, developing their team of managers and defining the people management processes that keep their org running at a high bar. This individual will also work in close partnership with Support Operations to ensure operational programs and initiatives are adopted, measured, and deliver against performance goals.\n\nThis is a mid-build environment: the foundation is in place, the team is growing fast, and the expectation is that you will raise the bar significantly. This is not a steady-state role — you will be building as much as you are running, and the right person is energized by that.\n\nThe ideal person has extensive experience managing seasoned managers and driving performance in a fast-moving environment. They will own KPIs, manager quality, and team accountability for their region, maintaining and improving SOPs, implementing process changes at the manager layer, and ensuring programs from Support Operations land and stick. An AI-native approach is a must; this person finds leverage through tooling and automation, not just existing playbooks.\n\n\n\n\nWHAT YOU'LL DO\n\nPeople Leadership & Manager Development\n\n - Lead, coach, and develop a growing team of User Operations Managers by holding a high bar for people management quality including 1:1 effectiveness, performance management, and team culture.\n\n - Set clear expectations and hold experienced-managers accountable. This team brings real depth, and your job is to calibrate standards, surface gaps early, and drive performance with directness and care.\n\n - Act as a thought partner and escalation point for your managers on complex personnel decisions, team dynamics, and performance situations.\n\n - Partner with recruiting to bring in exceptional managers and ensure a strong onboarding experience that drives rapid time-to-impact.\n\n\n\nPerformance Ownership & Trend Synthesis\n\n - Own the performance health of your teams end to end — tracking and interpreting metrics across volume, quality, SLA adherence, CSAT, and team productivity.\n\n - Synthesize signals from across your teams to identify systemic trends, root causes, and improvement opportunities, and translate those into clear, actionable recommendations.\n\n - Establish and maintain a regular cadence of reporting and visibility into performance — leadership should always have an accurate picture of what is working and what is not.\n\n - Recognize when a pattern is localized versus org-wide, and calibrate response accordingly.\n\n\n\nCross-Functional Collaboration & Escalations\n\n - Serve as the primary User Operations representative in ongoing cross-functional relationships with Product, Engineering, and Go-to-Market teams.\n\n - Own escalation resolution for high-stakes or complex customer situations that require senior judgment.\n\n - Partner closely with Support Operations on process and program improvements — you own the people and performance side; they own the tooling and systems infrastructure.\n\n - Represent the voice of the frontline in planning conversations, ensuring operational realities are reflected in product and process decisions.\n\n\n\nStrategy & Roadmap Ownership\n\n - Drive the people and performance roadmap for your region — owning prioritization and execution of improvements to how your managers and their teams operate.\n\n - Identify structural gaps in how the org operates, propose solutions before they become problems, and execute them in partnership with Support Operations for anything tooling or process-related.\n\n - Bring an AI-first lens to everything: actively identify where automation, tooling, and AI integration can create leverage for your teams and reduce the operational burden on leadership.\n\n - Stay current on support industry trends, tooling, and best practices — and bring that external perspective into internal planning.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 7+ years of experience in customer support or user operations, with 4+ years managing managers or leading multi-team organizations in a fast-paced, high-growth environment.\n\n - Demonstrated track record of developing strong managers, not just delivering results through individual teams.\n\n - Direct experience scaling a support or operations org through a high-growth inflection point; you know what breaks at each stage and how to get ahead of it.\n\n - Strong ability to synthesize complex operational data into clear narratives and actionable recommendations for senior leadership.\n\n - Proven ability to drive sustained performance improvement through goal-setting, accountability systems, and direct coaching rather than direct execution.\n\n - Experience working cross-functionally with Product, Engineering, and Go-to-Market teams, with the credibility and communication skills to influence without authority.\n\n - AI-native mindset: you actively use AI tooling to find leverage, build it into how your teams work, and think about automation as a first-order input to operational design — not an afterthought.\n\n - Comfortable operating at pace. Harvey moves faster than most companies; candidates who thrive here have lived that before and found it energizing, not exhausting.\n\n - Strong analytical mindset; moves fluidly between high-level trends and ground-level detail.\n\n - Fluency with Zendesk and other operational tooling platforms.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$184,000 - $276,000\n\n\n\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AD1\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"db389182-c8c3-41a5-a88e-b973080c5330","title":"Technical User Operations Specialist, Weekend Coverage (Sun-Thur), EMEA","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-10T16:41:20.099+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/db389182-c8c3-41a5-a88e-b973080c5330","applyUrl":"https://jobs.ashbyhq.com/harvey/db389182-c8c3-41a5-a88e-b973080c5330/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.
This role follows a fixed Sunday–Thursday schedule, with weekend coverage included as part of the standard five-day workweek.
Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).
Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.
Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.
Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.
Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).
Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.
Structured hybrid working arrangement: 3 days in office, 2 days working from home
A comprehensive 4-week onboarding and training program designed to set you up for success from day one
Professional development stipend to support your continued learning and growth
Opportunities to work on cross-functional projects and initiatives that impact user operations company-wide
Be part of building something special as we continue to build support operations at Harvey
3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.
Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.
Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.
Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.
Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.
Proficiency with customer support tools and CRM systems.
Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.
Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a User Operations Specialist, you will be the frontline support within the User Operations team, reporting to the User Operations Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.\n\nThis role follows a fixed Sunday–Thursday schedule, with weekend coverage included as part of the standard five-day workweek.\n\n\n\n\nWHAT YOU’LL DO\n\n - Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions across a range of technical and product-related issues (including AI output quality, app access, APIs, authentication, and error logs).\n\n - Manage multiple competing priorities while maintaining a high level of responsiveness, reliability, and accountability during assigned support shifts.\n\n - Collaborate effectively with teammates and cross-functional partners to troubleshoot complex issues, escalate when appropriate, and contribute to a strong overall customer experience.\n\n - Maintain deep, up-to-date knowledge of products, features, and services to provide informed, current support.\n\n - Document customer interactions, issues, and feedback to support continuous improvement of products, processes, and support materials (e.g., FAQs and knowledge base articles).\n\n - Own tasks independently while contributing thoughtfully to team workflows and the ongoing refinement of support processes.\n\n\n\n\nWHAT WE OFFER\n\n - Structured hybrid working arrangement: 3 days in office, 2 days working from home\n\n - A comprehensive 4-week onboarding and training program designed to set you up for success from day one\n\n - Professional development stipend to support your continued learning and growth\n\n - Opportunities to work on cross-functional projects and initiatives that impact user operations company-wide\n\n - Be part of building something special as we continue to build support operations at Harvey\n\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of proven experience in a fast-paced technical support role, delivering white-glove or premium support to large enterprise customers for AI-driven products.\n\n - Exceptional empathy and communication skills (written and verbal), with the ability to build trust, connect with customers, and clearly explain complex technical concepts to both technical and non-technical audiences.\n\n - Strong problem-solving and critical-thinking abilities, with a creative approach to diagnosing and resolving complex issues.\n Highly organised and adaptable, able to manage multiple tasks and competing priorities effectively.\n\n - Solid understanding of APIs, with the ability to troubleshoot and articulate API-related concepts clearly.\n\n - Proficiency with customer support tools and CRM systems.\n\n - Collaborative team player who builds positive cross-functional relationships while contributing effectively in a shared environment.\n\n - Demonstrated passion for learning and continuous improvement, with a commitment to staying current on industry trends and best practices.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"dc3434da-7be2-4048-a652-7a02c22444ba","title":"Automation Engineer, Customer Education","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-22T22:41:22.072+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/dc3434da-7be2-4048-a652-7a02c22444ba","applyUrl":"https://jobs.ashbyhq.com/harvey/dc3434da-7be2-4048-a652-7a02c22444ba/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's Customer Education team is defining what best-in-class AI education looks like for legal professionals, and we're building the technical infrastructure to make that possible at scale. We are looking for an Automation Engineer to own the systems behind Harvey Academy and the help center, from AI agents and automation pipelines to video content and beyond.
You will partner directly with the Customer Education Strategist Lead, content specialists, and cross-functional teams to translate educational strategy into production-grade technical solutions. This is a high-autonomy role with direct ownership of systems that shape the customer experience at a category-defining legal AI company.
This is a rare opportunity to be the technical mind embedded within a high-performing, strategy-driven team. You'll be the person who looks at a manual, time-intensive content operation and replaces it with something smarter, faster, and scalable.
AI-powered content generation, automated publishing pipelines, and personalized learning at scale are challenges the industry is still figuring out. The solutions you build will directly determine how quickly Harvey's customers become experts on the platform. If you're an engineer who wants outsized influence, a short path from idea to impact, and the chance to help define what generative AI education looks like, this is that role.
Build and maintain AI agents using LLM APIs (Anthropic Claude, OpenAI) to automate content creation, review, and publishing workflows across Harvey Academy and the help center.
Own and optimize the learning technology stack, including Skilljar and Sanity CMS integrations, ensuring reliability, extensibility, and seamless content publishing.
Identify and eliminate bottlenecks in content operations by building automation where it doesn't exist yet.
Partner with Product, User Operations, and GTM to identify opportunities for systems improvement and AI-driven innovation across the customer education ecosystem.
Use technical expertise to explore implementation of interactive learning components based on instructional design direction from team members.
5+ years of experience in automation engineering, with demonstrated experience designing and building API integrations
Proficiency with modern web technologies (HTML, CSS, JavaScript, and React or similar), ideally in a fast-paced or high-growth environment.
Hands-on experience building AI agents, LLM-powered workflows, including prompt engineering and API integrations with platforms like Anthropic Claude or OpenAI.
Track record of supporting production systems end-to-end, ideally including LMS platforms, CMS tools, or similar content delivery infrastructure.
Strong ability to operate autonomously, translating business needs into well-architected technical solutions with minimal oversight.
Excellent communication skills with the ability to collaborate closely with non-technical teammates and explain technical tradeoffs clearly.
Comfort working in documentation-heavy or content-ops environments
Familiarity with content governance or audit systems, including automated review triggers and freshness logic
Experience building and operating AI video generation pipelines, using tools like ElevenLabs or equivalent, to produce scalable video content.
Experience coding interactive elements within LMS platforms
$123,600 - $185,400
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's Customer Education team is defining what best-in-class AI education looks like for legal professionals, and we're building the technical infrastructure to make that possible at scale. We are looking for an Automation Engineer to own the systems behind Harvey Academy and the help center, from AI agents and automation pipelines to video content and beyond.\n\nYou will partner directly with the Customer Education Strategist Lead, content specialists, and cross-functional teams to translate educational strategy into production-grade technical solutions. This is a high-autonomy role with direct ownership of systems that shape the customer experience at a category-defining legal AI company.\n\nThis is a rare opportunity to be the technical mind embedded within a high-performing, strategy-driven team. You'll be the person who looks at a manual, time-intensive content operation and replaces it with something smarter, faster, and scalable.\n\nAI-powered content generation, automated publishing pipelines, and personalized learning at scale are challenges the industry is still figuring out. The solutions you build will directly determine how quickly Harvey's customers become experts on the platform. If you're an engineer who wants outsized influence, a short path from idea to impact, and the chance to help define what generative AI education looks like, this is that role.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and maintain AI agents using LLM APIs (Anthropic Claude, OpenAI) to automate content creation, review, and publishing workflows across Harvey Academy and the help center.\n\n - Own and optimize the learning technology stack, including Skilljar and Sanity CMS integrations, ensuring reliability, extensibility, and seamless content publishing.\n\n - Identify and eliminate bottlenecks in content operations by building automation where it doesn't exist yet.\n\n - Partner with Product, User Operations, and GTM to identify opportunities for systems improvement and AI-driven innovation across the customer education ecosystem.\n\n - Use technical expertise to explore implementation of interactive learning components based on instructional design direction from team members.\n \n \n\n\nWHAT YOU HAVE\n\n - 5+ years of experience in automation engineering, with demonstrated experience designing and building API integrations\n\n - Proficiency with modern web technologies (HTML, CSS, JavaScript, and React or similar), ideally in a fast-paced or high-growth environment.\n\n - Hands-on experience building AI agents, LLM-powered workflows, including prompt engineering and API integrations with platforms like Anthropic Claude or OpenAI.\n\n - Track record of supporting production systems end-to-end, ideally including LMS platforms, CMS tools, or similar content delivery infrastructure.\n\n - Strong ability to operate autonomously, translating business needs into well-architected technical solutions with minimal oversight.\n\n - Excellent communication skills with the ability to collaborate closely with non-technical teammates and explain technical tradeoffs clearly.\n\n - Comfort working in documentation-heavy or content-ops environments\n\n\n\n\nNICE TO HAVE\n\n - Familiarity with content governance or audit systems, including automated review triggers and freshness logic\n\n - Experience building and operating AI video generation pipelines, using tools like ElevenLabs or equivalent, to produce scalable video content.\n\n - Experience coding interactive elements within LMS platforms\n\n\n\n\nCOMPENSATION\n\n$123,600 - $185,400\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"dc749b29-acff-4db6-b658-2fec9585405e","title":"Technical Account Manager (Weekend)","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-07-10T23:00:50.347+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/dc749b29-acff-4db6-b658-2fec9585405e","applyUrl":"https://jobs.ashbyhq.com/harvey/dc749b29-acff-4db6-b658-2fec9585405e/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As Harvey continues to scale its premium customer offerings, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch, technically fluent support resource for Harvey’s most strategic customers, providing rapid, expert handling of complex, time-critical, and sensitive issues.
The Technical Account Manager strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.
Serve as a primary escalation point for Enterprise and Majors accounts, owning high-severity and technically complex support cases through resolution.
Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams.
Maintain deep account context, including customer workflows, configurations, integrations, and sensitivities, and apply that context to troubleshooting and communications.
Provide real-time, hands-on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders.
Lead clear and proactive incident communications, translating technical updates into customer-specific impact, expectations, and next steps.
Participate in incident response workflows, including severity classification, escalation handling, and post-incident retrospectives.
Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity.
Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling.
Partner closely with Customer Success Managers to enhance Harvey’s post-sale technical engagement and overall customer experience.
Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account-facing roles.Proven experience engaging and managing high-level stakeholders both internally and externally.
Exceptional attention to detail with the ability to manage and resolve complex, multi-layered support cases
Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams. Ability to bridge technical and non-technical communication by translating complex back-end and front-end concepts into clear, accessible language for customers
Deep customer obsession and ownership mindset - end-to-end accountability for customer outcomes and going beyond issue resolution to actively champion the customer's long-term success with the product.
Exceptional judgment under pressure, with comfort operating in high-severity, time-sensitive, and confidential situations.
Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders.
Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust.
Highly collaborative mindset and strong partnership orientation with Customer Success and cross-functional teams.
Comfort operating in ambiguity and contributing to process-building in a fast-scaling environment.
Experience supporting AI-powered, data-intensive, or security- and compliance-sensitive products.
Familiarity with incident management frameworks, on-call models, or escalation playbooks.
Prior experience working with law firms or professional services organizations.
$92,000 - $138,000 USD
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs Harvey continues to scale its premium customer offerings, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch, technically fluent support resource for Harvey’s most strategic customers, providing rapid, expert handling of complex, time-critical, and sensitive issues.\n\nThe Technical Account Manager strengthens Harvey’s post-sale presence by partnering closely with Customer Success Managers and internal teams to deliver exceptional technical support, proactive incident management, and clear, credible customer communications. This role is ideal for someone who thrives in high-stakes environments, enjoys deep problem-solving, and takes pride in delivering a world-class customer experience.\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as a primary escalation point for Enterprise and Majors accounts, owning high-severity and technically complex support cases through resolution.\n\n - Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams.\n\n - Maintain deep account context, including customer workflows, configurations, integrations, and sensitivities, and apply that context to troubleshooting and communications.\n\n - Provide real-time, hands-on technical support for senior customer stakeholders, including Knowledge Management, Innovation, and IT leaders.\n\n - Lead clear and proactive incident communications, translating technical updates into customer-specific impact, expectations, and next steps.\n\n - Participate in incident response workflows, including severity classification, escalation handling, and post-incident retrospectives.\n\n - Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity.\n\n - Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling.\n\n - Partner closely with Customer Success Managers to enhance Harvey’s post-sale technical engagement and overall customer experience.\n\n\n\nWHAT YOU HAVE\n\n - Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account-facing roles.Proven experience engaging and managing high-level stakeholders both internally and externally.\n\n - Exceptional attention to detail with the ability to manage and resolve complex, multi-layered support cases\n\n - Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams. Ability to bridge technical and non-technical communication by translating complex back-end and front-end concepts into clear, accessible language for customers\n\n - Deep customer obsession and ownership mindset - end-to-end accountability for customer outcomes and going beyond issue resolution to actively champion the customer's long-term success with the product.\n\n - Exceptional judgment under pressure, with comfort operating in high-severity, time-sensitive, and confidential situations.\n\n - Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders.\n\n - Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust.\n\n - Highly collaborative mindset and strong partnership orientation with Customer Success and cross-functional teams.\n\n - Comfort operating in ambiguity and contributing to process-building in a fast-scaling environment.\n\n\nNICE TO HAVE\n\n - Experience supporting AI-powered, data-intensive, or security- and compliance-sensitive products.\n\n - Familiarity with incident management frameworks, on-call models, or escalation playbooks.\n\n - Prior experience working with law firms or professional services organizations.\n\n\n\nCOMPENSATION\n\n$92,000 - $138,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-GK1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"dcacb8c5-d91b-4f8f-a444-d8c86cb606c9","title":"Mid-Market Customer Success Manager","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-15T22:10:56.225+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/dcacb8c5-d91b-4f8f-a444-d8c86cb606c9","applyUrl":"https://jobs.ashbyhq.com/harvey/dcacb8c5-d91b-4f8f-a444-d8c86cb606c9/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.
Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.
Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.
Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.
Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.
Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.
Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.
Experience with Salesforce and Catalyst, are preferred, but not required.
A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.
$125,000 - $145,000 OTE
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.\n\n\n\n\nWHAT YOU'LL DO\n\n - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.\n\n - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.\n\n - Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.\n\n - Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.\n\n - Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.\n\n - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.\n\n - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.\n\n - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.\n\n\n\n\nWHAT YOU HAVE\n\n - Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.\n\n - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.\n\n - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.\n\n - Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.\n\n - Experience with Salesforce and Catalyst, are preferred, but not required.\n\n\n\n\nWHAT WE OFFER\n\n - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.\n\n - An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.\n\n - A collaborative work environment that promotes growth, learning, and development.\n\n\n\n\nCOMPENSATION RANGE\n\n$125,000 - $145,000 OTE\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-JL1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"dd18f092-34a3-4443-9ac1-9e32124a6da7","title":"People Data Analytics Lead","department":"Human Resources","team":"Human Resources","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-11T22:02:29.192+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/dd18f092-34a3-4443-9ac1-9e32124a6da7","applyUrl":"https://jobs.ashbyhq.com/harvey/dd18f092-34a3-4443-9ac1-9e32124a6da7/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
You'll be Harvey's founding People Data Analytics Lead — the technical leader for our people analytics function. You'll set the long-term direction for how we measure, model, and act on workforce data: building the data layer from scratch, defining the methodology others work from, and connecting the full employee lifecycle into a single, actionable view of how exceptional talent thrives at Harvey. The goal isn't just reporting — it's helping leaders understand why things are happening across the workforce and intervene before issues scale. This role sits within People Ops, with deep partnership across Total Rewards, Recruiting Ops, PBPs, People Systems, and Finance. This is a founding role — you'll build the function from scratch and, as it proves its value, grow and lead a team.
Build a cohesive view of Harvey's employee lifecycle — connecting recruiting, onboarding, engagement, performance, mobility, retention, and exits into a single, actionable narrative that shows where exceptional talent thrives or breaks down
Own the vision and roadmap for Harvey’s people data infrastructure — partner with Data Engineering to enable source connectors (Workday, Ashby, and others), then own the data transformation (dbt) and reporting layer; drive role-based access controls and data governance so the right people have the right access
Consolidate workforce data across Workday, Ashby, Envoy, Culture Amp, and other HR systems, and build the data quality frameworks that keep it trustworthy at scale
Define and maintain Harvey's people metrics dictionary — standardize how headcount, attrition, hiring, and workforce trends are measured across the org
Design the frameworks and methodologies that scale beyond v1 — forecast headcount, model attrition, segment the org, benchmark against market — built to explain not just what is happening but why
Move People Analytics beyond reporting into intervention — surface leading indicators, manager behaviors, operational friction, and emerging org risks before they become scaled people problems, and help Harvey understand what attracts, enables, retains, and risks losing exceptional talent
Build dashboards that give leadership clear visibility into the workforce, cuttable by org, region, and function — and shape exec-level decisions with the insights they surface
Build the self-service foundation that lets partner teams operate independently — design the frameworks, tooling, and documentation so that comp, PBPs, and other partners can surface their own insights without routing every question through analytics
Own headcount reconciliation and PID governance — define the standards for how positions are opened, edited, and closed; maintain the single source of truth across Finance, Ashby, and Workday; and own reconciliation when the numbers don't match
Drive alignment across PBPs, RecOps, People Systems, and Finance to define reporting cadence and answer the questions that drive strategic people decisions
Set the bar for people data craft at Harvey — define standards, review work, and grow the analytics capability of partner teams
Use AI aggressively to automate workflows, accelerate analysis, and scale your impact — this is a role where AI-first thinking compounds fast
7+ years in people analytics, HR data, or workforce analytics, ideally at a high-growth tech company
Track record of building people analytics functions, frameworks, or methodologies from scratch — not just executing within an established one
Strong SQL is the foundation — you write complex queries, think analytically in data, and reach for SQL by default to understand a problem. This is table stakes. Experience with dbt or a comparable transformation framework is a plus; what matters is that you're genuinely data native and can own a transformation layer independently. dbt is what we use and we expect you to grow into owning it, but strong SQL is the hard requirement.
Hands-on experience with a cloud data warehouse (Snowflake strongly preferred)
Experience with at least one BI tool (Looker, Tableau, Omni, Power BI, or similar)
Direct Workday (HRIS) and ATS experience; you understand how people data is structured in an HRIS and what breaks it
Experience mentoring or upskilling partner teams on data practices, dashboards, or self-serve reporting
AI-native workflows — you use AI tools daily, build with them, and use them as force multipliers
A self-starter attitude and the ability to thrive in ambiguous, fast-paced environments
Communicates persuasively with executives — frames data into recommendations leaders act on
$180,000 - $250,000 USD
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nYou'll be Harvey's founding People Data Analytics Lead — the technical leader for our people analytics function. You'll set the long-term direction for how we measure, model, and act on workforce data: building the data layer from scratch, defining the methodology others work from, and connecting the full employee lifecycle into a single, actionable view of how exceptional talent thrives at Harvey. The goal isn't just reporting — it's helping leaders understand why things are happening across the workforce and intervene before issues scale. This role sits within People Ops, with deep partnership across Total Rewards, Recruiting Ops, PBPs, People Systems, and Finance. This is a founding role — you'll build the function from scratch and, as it proves its value, grow and lead a team.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build a cohesive view of Harvey's employee lifecycle — connecting recruiting, onboarding, engagement, performance, mobility, retention, and exits into a single, actionable narrative that shows where exceptional talent thrives or breaks down\n\n - Own the vision and roadmap for Harvey’s people data infrastructure — partner with Data Engineering to enable source connectors (Workday, Ashby, and others), then own the data transformation (dbt) and reporting layer; drive role-based access controls and data governance so the right people have the right access\n\n - Consolidate workforce data across Workday, Ashby, Envoy, Culture Amp, and other HR systems, and build the data quality frameworks that keep it trustworthy at scale\n\n - Define and maintain Harvey's people metrics dictionary — standardize how headcount, attrition, hiring, and workforce trends are measured across the org\n\n - Design the frameworks and methodologies that scale beyond v1 — forecast headcount, model attrition, segment the org, benchmark against market — built to explain not just what is happening but why\n\n - Move People Analytics beyond reporting into intervention — surface leading indicators, manager behaviors, operational friction, and emerging org risks before they become scaled people problems, and help Harvey understand what attracts, enables, retains, and risks losing exceptional talent\n\n - Build dashboards that give leadership clear visibility into the workforce, cuttable by org, region, and function — and shape exec-level decisions with the insights they surface\n\n - Build the self-service foundation that lets partner teams operate independently — design the frameworks, tooling, and documentation so that comp, PBPs, and other partners can surface their own insights without routing every question through analytics\n\n - Own headcount reconciliation and PID governance — define the standards for how positions are opened, edited, and closed; maintain the single source of truth across Finance, Ashby, and Workday; and own reconciliation when the numbers don't match\n\n - Drive alignment across PBPs, RecOps, People Systems, and Finance to define reporting cadence and answer the questions that drive strategic people decisions\n\n - Set the bar for people data craft at Harvey — define standards, review work, and grow the analytics capability of partner teams\n\n - Use AI aggressively to automate workflows, accelerate analysis, and scale your impact — this is a role where AI-first thinking compounds fast\n\n\nWHAT WE'RE LOOKING FOR\n\n - 7+ years in people analytics, HR data, or workforce analytics, ideally at a high-growth tech company\n\n - Track record of building people analytics functions, frameworks, or methodologies from scratch — not just executing within an established one\n\n - Strong SQL is the foundation — you write complex queries, think analytically in data, and reach for SQL by default to understand a problem. This is table stakes. Experience with dbt or a comparable transformation framework is a plus; what matters is that you're genuinely data native and can own a transformation layer independently. dbt is what we use and we expect you to grow into owning it, but strong SQL is the hard requirement.\n\n - Hands-on experience with a cloud data warehouse (Snowflake strongly preferred)\n\n - Experience with at least one BI tool (Looker, Tableau, Omni, Power BI, or similar)\n\n - Direct Workday (HRIS) and ATS experience; you understand how people data is structured in an HRIS and what breaks it\n\n - Experience mentoring or upskilling partner teams on data practices, dashboards, or self-serve reporting\n\n - AI-native workflows — you use AI tools daily, build with them, and use them as force multipliers\n\n - A self-starter attitude and the ability to thrive in ambiguous, fast-paced environments\n\n - Communicates persuasively with executives — frames data into recommendations leaders act on\n \n \n\n\nCOMPENSATION\n\n$180,000 - $250,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-RB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"dedd8b3a-f2b7-4534-a9f9-6084b5101abf","title":"Senior Compliance Manager","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-02T19:51:05.436+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/dedd8b3a-f2b7-4534-a9f9-6084b5101abf","applyUrl":"https://jobs.ashbyhq.com/harvey/dedd8b3a-f2b7-4534-a9f9-6084b5101abf/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Some of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.
In this role, you'll report to the Head of Trust and own Harvey's end-to-end compliance programs. You will be accountable for establishing and scaling certifications and compliance programs critical to Harvey's expansion into regulated markets. You will work cross-functionally with Engineering, Product Security, Legal, Sales, and external assessors, advisors, and government partners to build a best-in-class compliance practice, and will recruit and lead a small, high-impact team to operate it at scale.
Build the business case and strategic roadmap for compliance investments, articulating ROI, certification sequencing, and market opportunity to leadership
Lead gap assessments and compliance readiness evaluations across applicable frameworks, producing maturity baselines and prioritized remediation roadmaps
Select, onboard, and manage third-party assessors and compliance advisors; hold partners accountable to timelines and escalate risks early
Drive audit readiness — coordinating evidence collection, continuous monitoring, and audit documentation management with Engineering and Security
Support customer security reviews, RFP responses, and due diligence conversations as the authoritative internal voice on Harvey's compliance posture
Build and lead a small team: hire, set direction, develop members, and scale program operations as Harvey's footprint grows
10+ years in information security or compliance, with 5+ years leading compliance programs for commercial SaaS or PaaS
Deep command of the compliance lifecycle -- scoping, gap analysis, control documentation, assessment coordination, and continuous monitoring
Proven cross-functional influence at the senior level; able to drive compliance outcomes across Engineering, Product, Legal, and Sales without slowing the business
Track record selecting and managing third-party assessors and compliance advisory firms
Experience building and leading small teams in fast-paced environments, with a bias for hiring exceptional people and creating clarity from ambiguity
1–2+ years using AI tools to improve program efficiency (evidence automation, gap analysis, continuous monitoring)
$187,600 - $281,400 USD
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nSome of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.\n\n\n\nOur customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.\n\n\n\nIn this role, you'll report to the Head of Trust and own Harvey's end-to-end compliance programs. You will be accountable for establishing and scaling certifications and compliance programs critical to Harvey's expansion into regulated markets. You will work cross-functionally with Engineering, Product Security, Legal, Sales, and external assessors, advisors, and government partners to build a best-in-class compliance practice, and will recruit and lead a small, high-impact team to operate it at scale.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build the business case and strategic roadmap for compliance investments, articulating ROI, certification sequencing, and market opportunity to leadership\n\n - Lead gap assessments and compliance readiness evaluations across applicable frameworks, producing maturity baselines and prioritized remediation roadmaps\n\n - Select, onboard, and manage third-party assessors and compliance advisors; hold partners accountable to timelines and escalate risks early\n\n - Drive audit readiness — coordinating evidence collection, continuous monitoring, and audit documentation management with Engineering and Security\n\n - Support customer security reviews, RFP responses, and due diligence conversations as the authoritative internal voice on Harvey's compliance posture\n\n - Build and lead a small team: hire, set direction, develop members, and scale program operations as Harvey's footprint grows\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years in information security or compliance, with 5+ years leading compliance programs for commercial SaaS or PaaS\n\n - Deep command of the compliance lifecycle -- scoping, gap analysis, control documentation, assessment coordination, and continuous monitoring\n\n - Proven cross-functional influence at the senior level; able to drive compliance outcomes across Engineering, Product, Legal, and Sales without slowing the business\n\n - Track record selecting and managing third-party assessors and compliance advisory firms\n\n - Experience building and leading small teams in fast-paced environments, with a bias for hiring exceptional people and creating clarity from ambiguity\n\n - 1–2+ years using AI tools to improve program efficiency (evidence automation, gap analysis, continuous monitoring)\n\n\n\n\n\n\n\nCOMPENSATION\n\n$187,600 - $281,400 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e04146f6-f79a-4023-9523-fe691038b330","title":"Mid Market Customer Success Manager - EMEA","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-02-25T09:45:38.623+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e04146f6-f79a-4023-9523-fe691038b330","applyUrl":"https://jobs.ashbyhq.com/harvey/e04146f6-f79a-4023-9523-fe691038b330/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
Travel may be required from time to time, including visits to customer office locations and company offices.
Ideal candidates for the Mid Market CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
3-4+ years in customer-owning roles at tech or SaaS platforms
Adapting seamlessly in the face of high-speed change and growth
Strategic planning, revenue-based prioritization
Managing a high volume of customer-facing projects and timelines
Running in-person meetings w/ executives
Mapping an organization and influencing stakeholders
Driving key customer metrics and outcomes
Owning a revenue, expansion, and renewal target
Demonstrating a strong point of view and proactive self-management
Working cross-functionally with Product and Sales teams
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.\n\n\n\n\nWHAT YOU’LL DO\n\n - Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.\n\n - Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.\n\n - Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.\n\n - Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.\n\n - Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.\n\n - Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform\n\n - Travel may be required from time to time, including visits to customer office locations and company offices.\n\n\n\n\nWHAT YOU HAVE\n\nIdeal candidates for the Mid Market CSM role at Harvey can demonstrate comfort and experience with the following qualifications:\n\n - 3-4+ years in customer-owning roles at tech or SaaS platforms\n\n - Adapting seamlessly in the face of high-speed change and growth\n\n - Strategic planning, revenue-based prioritization\n\n - Managing a high volume of customer-facing projects and timelines\n\n - Running in-person meetings w/ executives\n\n - Mapping an organization and influencing stakeholders\n\n - Driving key customer metrics and outcomes\n\n - Owning a revenue, expansion, and renewal target\n\n - Demonstrating a strong point of view and proactive self-management\n\n - Working cross-functionally with Product and Sales teams\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e1cb1a82-0e40-4039-aa40-f31d3e5a5cf1","title":"Legal Engineer - Custom Solutions","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-03T19:00:49.182+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e1cb1a82-0e40-4039-aa40-f31d3e5a5cf1","applyUrl":"https://jobs.ashbyhq.com/harvey/e1cb1a82-0e40-4039-aa40-f31d3e5a5cf1/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey's Custom Solutions team builds tailored AI tools for leading strategic customers. The team scopes, designs and implements custom agents, playbooks and prompts to address high-priority use cases. Each solution is built around a customer's specific needs and stored in its Harvey instance for scalable access across the organization. Team members have opportunities to travel onsite and build relationships with senior stakeholders to support the rollout of these tools. They also partner with Harvey's Go-to-Market and Product teams to advance the platform by gathering feedback, surfacing opportunities and piloting features.
Establish a clear understanding of Harvey's platform and the process for building solutions (you're not expected to be a platform expert on day one, but you should be interested in becoming one).
Scope, design and build custom agents, playbooks and prompts for key strategic customers.
Build strong relationships with senior stakeholders to understand their requirements, map their processes and turn needs into working solutions.
Prototype, test and iterate, including piloting Harvey features prior to general release.
Communicate market feedback to Product and Engineering, surfacing the opportunities for enhancements that will be most impactful.
Partner with Harvey's other Legal Engineering and Go-to-Market teams to deliver measurable growth.
Create and maintain reusable assets, capturing best practices to speed up future deployments.
JD or equivalent legal qualification.
5+ years of experience as a practicing lawyer at a top-tier firm and/or in-house legal team.
Curiosity about testing various approaches, evaluating deliverable quality and optimizing for customer outcomes and experience.
Strong communication skills and a track record of partnering with senior stakeholders to drive results.
Interest in driving positive change in the legal industry through AI.
Experience using AI tools in legal practice is a plus.
OTE 75/25 Split $220,000-320,000
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey's Custom Solutions team builds tailored AI tools for leading strategic customers. The team scopes, designs and implements custom agents, playbooks and prompts to address high-priority use cases. Each solution is built around a customer's specific needs and stored in its Harvey instance for scalable access across the organization. Team members have opportunities to travel onsite and build relationships with senior stakeholders to support the rollout of these tools. They also partner with Harvey's Go-to-Market and Product teams to advance the platform by gathering feedback, surfacing opportunities and piloting features.\n\n\n\n\nWHAT YOU'LL DO\n\n - Establish a clear understanding of Harvey's platform and the process for building solutions (you're not expected to be a platform expert on day one, but you should be interested in becoming one).\n\n - Scope, design and build custom agents, playbooks and prompts for key strategic customers.\n\n - Build strong relationships with senior stakeholders to understand their requirements, map their processes and turn needs into working solutions.\n\n - Prototype, test and iterate, including piloting Harvey features prior to general release.\n\n - Communicate market feedback to Product and Engineering, surfacing the opportunities for enhancements that will be most impactful.\n\n - Partner with Harvey's other Legal Engineering and Go-to-Market teams to deliver measurable growth.\n\n - Create and maintain reusable assets, capturing best practices to speed up future deployments.\n\n\n\n\nWHAT YOU HAVE\n\n - JD or equivalent legal qualification.\n\n - 5+ years of experience as a practicing lawyer at a top-tier firm and/or in-house legal team.\n\n - Curiosity about testing various approaches, evaluating deliverable quality and optimizing for customer outcomes and experience.\n\n - Strong communication skills and a track record of partnering with senior stakeholders to drive results.\n\n - Interest in driving positive change in the legal industry through AI.\n\n - Experience using AI tools in legal practice is a plus.\n\n\n\n\nCOMPENSATION\n\nOTE 75/25 Split $220,000-320,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e22b1e1c-2d67-469b-b112-729132215d62","title":"Majors Customer Success Manager - EMEA","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-04-20T14:43:20.613+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e22b1e1c-2d67-469b-b112-729132215d62","applyUrl":"https://jobs.ashbyhq.com/harvey/e22b1e1c-2d67-469b-b112-729132215d62/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap.
Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience.
Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions.
Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention.
Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations.
Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services.
Travel required: Up to 25% of the time
Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms.
History and comfort conducting change management and wide-scale adoption for large technology projects.
Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level.
Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly.
A strong commitment to be collaborative and proactive with a team-first mentality.
A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive.
An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
A collaborative work environment that promotes growth, learning, and development.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\n\n\nROLE OVERVIEW\n\nAs a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience.\n\n - Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions.\n\n - Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention.\n\n - Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.\n\n - Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations.\n\n - Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services.\n\n - Travel required: Up to 25% of the time\n\n\n\nWHAT YOU HAVE\n\n - Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms.\n\n - History and comfort conducting change management and wide-scale adoption for large technology projects.\n\n - Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level.\n\n - Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly.\n\n - A strong commitment to be collaborative and proactive with a team-first mentality.\n\n\n\n\nWHAT WE OFFER\n\n - A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive.\n\n - An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.\n\n - A collaborative work environment that promotes growth, learning, and development.\n \n \n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LE1\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e25c329d-178a-47fa-9278-becd45d9fba3","title":"Mid Market Account Executive","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-05-16T17:49:42.550+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e25c329d-178a-47fa-9278-becd45d9fba3","applyUrl":"https://jobs.ashbyhq.com/harvey/e25c329d-178a-47fa-9278-becd45d9fba3/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
Achieve and exceed revenue targets and other key sales metrics.
Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish
Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Experience working in or adjacent to the Legal industry a plus but not required
$240,000 OTE with a 50/50 split
#LI-AB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.\n\n - Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology. \n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish\n\n - Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene \n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently. \n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Experience working in or adjacent to the Legal industry a plus but not required\n\n\n\n\nCOMPENSATION \n\n$240,000 OTE with a 50/50 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e2976ecf-f785-4524-8545-bbd519ffdaae","title":"Engineering Manager, Enterprise","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-02-10T20:47:08.019+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e2976ecf-f785-4524-8545-bbd519ffdaae","applyUrl":"https://jobs.ashbyhq.com/harvey/e2976ecf-f785-4524-8545-bbd519ffdaae/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Engineering Manager, Product at Harvey, you’ll play a pivotal role in shaping the foundation of our product platform while directly building user-facing features for some of the world’s leading law firms and enterprise customers. This team owns and operates the platform layer that enables secure, reliable, and flexible experiences for our customers including notifications, permissions and feature flag infrastructure. We also build enterprise-grade collaboration product experiences for law firms.
You will design and own systems that not only serve as critical infrastructure for the rest of the company, but also directly impact how our users engage with Harvey’s AI-powered legal tools. This role is ideal for engineers who are excited by the opportunity to move between deep platform thinking and hands-on product iteration.
This role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.
Own end-to-end delivery of core product initiatives, from technical design through execution and iteration, while directly managing a high-performing fullstack engineering team.
Set technical direction for large-scale, AI-powered systems, including:
Retrieval over petabyte-scale document collections.
Product interfaces that enable organizations to collaborate with AI.
Long-horizon (1000+ step) planning agents for mission-critical workflows.
Government-grade security for highly sensitive data.
Evaluation of LLMs across a 10k+ leaf taxonomy of tasks.
Internet-scale data collection across 50+ jurisdictions.
Translate product vision into architecture, making pragmatic tradeoffs that balance speed, quality, and long-term scalability in a fast-moving environment.
Lead hands-on when it matters: contribute to design, code, and architecture reviews, and dive into implementation to unblock the team or tackle the hardest problems.
Build and grow your team by hiring exceptional engineers, setting clear technical and behavioral standards, and investing in mentorship and career development.
Partner deeply with Product, Design, and AI to identify high-leverage opportunities and ship highly intuitive, detail-oriented user experiences.
Establish a strong engineering culture centered on simplicity, ownership, craftsmanship, and continuous improvement.
Align execution with company goals, ensuring technical investments directly support product strategy and long-term impact.
6+ years of experience as a product-focused fullstack or backend software engineer (post BS/MS), with a history of shipping real products to real users.
2+ years of experience leading engineers, with clear ownership over both delivery and team health. Past management experience is a plus.
A proven ability to design and operate backend platforms that support multiple product lines at scale.
Strong experience with modern frontend frameworks (e.g. React) or backend systems (e.g. Python, Node, Go).
Excellent technical judgment: you know when to move fast, when to invest, and when to simplify.
A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences.
Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments.
Solid computer science fundamentals and strong programming skills.
Grit and ownership mindset — you’re comfortable operating in ambiguity and taking responsibility for outcomes.
Bonus: experience with AI-powered applications, large-scale data systems, LLM evaluation, or complex internal platforms.
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
#LI-KT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\nROLE OVERVIEW\n\nAs a Engineering Manager, Product at Harvey, you’ll play a pivotal role in shaping the foundation of our product platform while directly building user-facing features for some of the world’s leading law firms and enterprise customers. This team owns and operates the platform layer that enables secure, reliable, and flexible experiences for our customers including notifications, permissions and feature flag infrastructure. We also build enterprise-grade collaboration product experiences for law firms.\n\n\n\nYou will design and own systems that not only serve as critical infrastructure for the rest of the company, but also directly impact how our users engage with Harvey’s AI-powered legal tools. This role is ideal for engineers who are excited by the opportunity to move between deep platform thinking and hands-on product iteration.\n\n\n\nThis role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own end-to-end delivery of core product initiatives, from technical design through execution and iteration, while directly managing a high-performing fullstack engineering team.\n\n - Set technical direction for large-scale, AI-powered systems, including:\n \n - Retrieval over petabyte-scale document collections.\n \n - Product interfaces that enable organizations to collaborate with AI.\n \n - Long-horizon (1000+ step) planning agents for mission-critical workflows.\n \n - Government-grade security for highly sensitive data.\n \n - Evaluation of LLMs across a 10k+ leaf taxonomy of tasks.\n \n - Internet-scale data collection across 50+ jurisdictions.\n\n - Translate product vision into architecture, making pragmatic tradeoffs that balance speed, quality, and long-term scalability in a fast-moving environment.\n\n - Lead hands-on when it matters: contribute to design, code, and architecture reviews, and dive into implementation to unblock the team or tackle the hardest problems.\n\n - Build and grow your team by hiring exceptional engineers, setting clear technical and behavioral standards, and investing in mentorship and career development.\n\n - Partner deeply with Product, Design, and AI to identify high-leverage opportunities and ship highly intuitive, detail-oriented user experiences.\n\n - Establish a strong engineering culture centered on simplicity, ownership, craftsmanship, and continuous improvement.\n\n - Align execution with company goals, ensuring technical investments directly support product strategy and long-term impact.\n\n\n\n\nWHAT YOU HAVE\n\n - 6+ years of experience as a product-focused fullstack or backend software engineer (post BS/MS), with a history of shipping real products to real users.\n\n - 2+ years of experience leading engineers, with clear ownership over both delivery and team health. Past management experience is a plus.\n\n - A proven ability to design and operate backend platforms that support multiple product lines at scale.\n\n - Strong experience with modern frontend frameworks (e.g. React) or backend systems (e.g. Python, Node, Go).\n\n - Excellent technical judgment: you know when to move fast, when to invest, and when to simplify.\n\n - A strong product instinct and attention to detail, with a track record of building intuitive, high-quality user experiences.\n\n - Demonstrated success building, motivating, and retaining high-performing teams in high-growth environments.\n\n - Solid computer science fundamentals and strong programming skills.\n\n - Grit and ownership mindset — you’re comfortable operating in ambiguity and taking responsibility for outcomes.\n\n - Bonus: experience with AI-powered applications, large-scale data systems, LLM evaluation, or complex internal platforms.\n\n\n\n\nWHAT WE OFFER\n\n - Be part of building something special as a founding member of our Toronto team\n\n - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home\n\n\nWe are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KT1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e5272fbe-4431-4841-bf00-b9f59812b82a","title":"Innovation Product Manager","department":"Product","team":"Product","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2025-12-11T16:20:46.621+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e5272fbe-4431-4841-bf00-b9f59812b82a","applyUrl":"https://jobs.ashbyhq.com/harvey/e5272fbe-4431-4841-bf00-b9f59812b82a/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
This role blends elements of product management, innovation strategy, solutions design, and forward-deployed partnership. You’ll work directly with leading law firms and corporate legal teams to translate messy, high-value legal work into AI-powered workflows — and ensure they succeed in production.
We don’t build software for lawyers; we build it with them. Our teams sit shoulder-to-shoulder with partners, associates, innovation groups, and CIOs to understand problems at depth, design first-of-kind workflows, and ship products that reshape how legal work gets done.
Serve as a thought partner to top global law firms and enterprises — diagnosing pain points, mapping high-value opportunities, and guiding how Harvey integrates into their practice.
Work with the go-to-market team to shape pilots and deployments end-to-end: discovery, workflow design, testing, onboarding, iteration, and firm-wide rollout.
Work with innovation leaders, legal operations, and practice groups alongside Customer Success — ensuring the platform becomes embedded in day-to-day legal work
Translate user insights into product direction to influence roadmap
Help clients evaluate the business impact of AI — from improving associate leverage to transforming workflows across practices like M&A, litigation, regulatory, and transactions.
Shape how the legal industry adapts to AI. You’ll be in the room where the new operating model of law is being defined.
You come from the legal world, but you’ve always gravitated toward innovation, experimentation, and systems thinking. You’ve seen how complex legal work happens in practice — and you’re excited to redesign it with cutting-edge AI.
You’ll thrive here if you:
Have experience at a top law firm or in-house legal team; innovation, legal ops, or consulting experience is a plus.
Familiarity with the legal tech ecosystem as an employee, founder, or advisor to legal tech startups
Are product-savvy and tech-curious. You’re not expected to code, but you can navigate conversations about generative AI, workflow design, privacy, governance, and enterprise rollout.
Communicate with clarity and confidence across roles — partners, associates, engineers, PMs, CIOs, and legal ops.
Can independently run multiple client engagements in parallel.
Care deeply about quality and user outcomes while keeping a strong bias for action.
Are energized by building something new in a domain going through its biggest shift in decades.
$178,500 - $241,500 USD
#LI-CL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThis role blends elements of product management, innovation strategy, solutions design, and forward-deployed partnership. You’ll work directly with leading law firms and corporate legal teams to translate messy, high-value legal work into AI-powered workflows — and ensure they succeed in production.\n\nWe don’t build software for lawyers; we build it with them. Our teams sit shoulder-to-shoulder with partners, associates, innovation groups, and CIOs to understand problems at depth, design first-of-kind workflows, and ship products that reshape how legal work gets done.\n\n\n\n\nWHAT YOU’LL DO\n\n - Serve as a thought partner to top global law firms and enterprises — diagnosing pain points, mapping high-value opportunities, and guiding how Harvey integrates into their practice.\n\n - Work with the go-to-market team to shape pilots and deployments end-to-end: discovery, workflow design, testing, onboarding, iteration, and firm-wide rollout.\n\n - Work with innovation leaders, legal operations, and practice groups alongside Customer Success — ensuring the platform becomes embedded in day-to-day legal work\n\n - Translate user insights into product direction to influence roadmap\n\n - Help clients evaluate the business impact of AI — from improving associate leverage to transforming workflows across practices like M&A, litigation, regulatory, and transactions.\n\n - Shape how the legal industry adapts to AI. You’ll be in the room where the new operating model of law is being defined.\n\n\n\n\nWHAT YOU HAVE\n\nYou come from the legal world, but you’ve always gravitated toward innovation, experimentation, and systems thinking. You’ve seen how complex legal work happens in practice — and you’re excited to redesign it with cutting-edge AI.\n\nYou’ll thrive here if you:\n\n - Have experience at a top law firm or in-house legal team; innovation, legal ops, or consulting experience is a plus.\n\n - Familiarity with the legal tech ecosystem as an employee, founder, or advisor to legal tech startups\n\n - Are product-savvy and tech-curious. You’re not expected to code, but you can navigate conversations about generative AI, workflow design, privacy, governance, and enterprise rollout.\n\n - Communicate with clarity and confidence across roles — partners, associates, engineers, PMs, CIOs, and legal ops.\n\n - Can independently run multiple client engagements in parallel.\n\n - Care deeply about quality and user outcomes while keeping a strong bias for action.\n\n - Are energized by building something new in a domain going through its biggest shift in decades.\n\n\n\n\nCOMPENSATION\n\n$178,500 - $241,500 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-CL1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e59f9b06-f863-446e-9022-61034004b69a","title":"Engineering Manager, Product","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-06T03:24:36.759+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e59f9b06-f863-446e-9022-61034004b69a","applyUrl":"https://jobs.ashbyhq.com/harvey/e59f9b06-f863-446e-9022-61034004b69a/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.
As an Engineering Manager for Product Engineering, you’ll lead teams of fullstack engineers building the core product surfaces that lawyers and legal professionals use every day—from complex workflows and collaboration tools to elegant user interfaces powered by sophisticated backend systems. This role is equal parts product intuition and technical execution. You’ll be trusted to make fast, high-quality decisions, ship impactful features, and grow a team that embodies engineering excellence.
We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.
Lead fullstack engineering team(s) building user-facing features across our web product.
Collaborate closely with Design, Product, and AI teams to identify and execute on high-impact initiatives.
Help define and evolve the architecture for a fast-moving, AI-powered application.
Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment.
Foster a culture of simplicity, quality, and continuous improvement.
Contribute to code and architecture reviews, unblock teams, and lead by example when needed.
Work closely with cross-functional partners to align product initiatives with company goals.
3+ years of experience in a software engineering management role leading fullstack product engineering teams, preferably in high-growth environments.
5+ years of experience as a fullstack or backend product engineer.
A track record of leading high-performing, engaged engineering teams.
Strong product sense and an instinct for balancing speed, quality, and user impact.
Experience with modern frontend frameworks (e.g. React) and backend systems (e.g. Python, Node, Go).
A plus: Exposure to AI-powered applications or complex internal tools.
$260,000 - $330,000 USD
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.\n\nAs an Engineering Manager for Product Engineering, you’ll lead teams of fullstack engineers building the core product surfaces that lawyers and legal professionals use every day—from complex workflows and collaboration tools to elegant user interfaces powered by sophisticated backend systems. This role is equal parts product intuition and technical execution. You’ll be trusted to make fast, high-quality decisions, ship impactful features, and grow a team that embodies engineering excellence.\n\nWe move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead fullstack engineering team(s) building user-facing features across our web product.\n\n - Collaborate closely with Design, Product, and AI teams to identify and execute on high-impact initiatives.\n\n - Help define and evolve the architecture for a fast-moving, AI-powered application.\n\n - Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment.\n\n - Foster a culture of simplicity, quality, and continuous improvement.\n\n - Contribute to code and architecture reviews, unblock teams, and lead by example when needed.\n\n - Work closely with cross-functional partners to align product initiatives with company goals.\n\n\n\n\nWHAT YOU HAVE\n\n - 3+ years of experience in a software engineering management role leading fullstack product engineering teams, preferably in high-growth environments.\n\n - 5+ years of experience as a fullstack or backend product engineer.\n\n - A track record of leading high-performing, engaged engineering teams.\n\n - Strong product sense and an instinct for balancing speed, quality, and user impact.\n\n - Experience with modern frontend frameworks (e.g. React) and backend systems (e.g. Python, Node, Go).\n\n - A plus: Exposure to AI-powered applications or complex internal tools.\n\n\n\n\nCOMPENSATION RANGE\n\n$260,000 - $330,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e646ca56-2122-4309-b2bb-0be7f26d42cb","title":"Head of Product Operations","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-29T21:23:06.711+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e646ca56-2122-4309-b2bb-0be7f26d42cb","applyUrl":"https://jobs.ashbyhq.com/harvey/e646ca56-2122-4309-b2bb-0be7f26d42cb/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a strong operator to lead and grow our Product Operations function. This is a head of level role for someone who thrives at the intersection of product, process, and people: a builder who can establish scalable systems and bring the rigor, metrics, and discipline needed to make product operations run efficiently and consistently.
Build and Scale a High-Performing Product Operations Function. You will own the product operations function, designing the systems, processes, and team structures that allow us to ship products with speed and precision. You will define clear standards across the product delivery lifecycle, from intake and prioritization through deployment and customer handoff and build the team to hit those standards consistently. This means hiring and developing strong operators, establishing clear cadences, and driving tight alignment between product, engineering, and go-to-market functions.
Bring Metrics and Rigor to How We Operate. You will build and maintain the performance framework that governs how the product operations team works day to day. This includes defining and tracking the KPIs that matter: delivery velocity, prioritization health, cross-functional alignment, and operational efficiency. You will identify gaps in current processes, drive continuous improvement, and ensure that data not instinct drives decision-making.
Partner Cross-Functionally to Drive Impact. You will work closely with Product leadership to surface insights that feed into the product roadmap and ensure the voice of the customer is embedded in how we build. You will also collaborate with engineering, go-to-market, and customer success teams to ensure operational capabilities scale alongside product growth.
This is a high-impact role with real scope to shape how we operate. You will have the authority and resources to build something meaningful:a product operations function that becomes a genuine competitive advantage and working alongside a senior leadership team deeply invested in operational excellence and product quality.
Experience and Background. The ideal candidate brings 7+ years of experience in a combination of business operations, management consulting, or B2B software. You have led operations teams with a track record of improving operational performance at scale. Experience working closely with or embedded within a product organization is strongly preferred.
Operator Mindset with Strategic Range. You think in systems and build for scale. You are equally comfortable diving into a broken process as you are presenting an operational strategy to senior leadership. You bring a structured, analytical approach to problem-solving and know how to move fast and make pragmatic decisions in ambiguous environments. You use AI to automate and drive efficiency.
Data-Driven Leadership. You don't manage by feel. You build measurement frameworks, instrument operations for visibility, and use data to drive accountability and improvement. Experience standing up or improving operational dashboards, OKR frameworks, or milestone tracking systems is a strong plus.
Team Builder. You have hired, developed, and scaled operations teams. You know how to identify talent, build culture, and create the conditions for a team to do its best work. You lead by example and are known for raising the bar.
$244,000 - $366,000 USD
#LI-AH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a strong operator to lead and grow our Product Operations function. This is a head of level role for someone who thrives at the intersection of product, process, and people: a builder who can establish scalable systems and bring the rigor, metrics, and discipline needed to make product operations run efficiently and consistently.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and Scale a High-Performing Product Operations Function. You will own the product operations function, designing the systems, processes, and team structures that allow us to ship products with speed and precision. You will define clear standards across the product delivery lifecycle, from intake and prioritization through deployment and customer handoff and build the team to hit those standards consistently. This means hiring and developing strong operators, establishing clear cadences, and driving tight alignment between product, engineering, and go-to-market functions.\n\n - Bring Metrics and Rigor to How We Operate. You will build and maintain the performance framework that governs how the product operations team works day to day. This includes defining and tracking the KPIs that matter: delivery velocity, prioritization health, cross-functional alignment, and operational efficiency. You will identify gaps in current processes, drive continuous improvement, and ensure that data not instinct drives decision-making.\n\n - Partner Cross-Functionally to Drive Impact. You will work closely with Product leadership to surface insights that feed into the product roadmap and ensure the voice of the customer is embedded in how we build. You will also collaborate with engineering, go-to-market, and customer success teams to ensure operational capabilities scale alongside product growth.\n\nThis is a high-impact role with real scope to shape how we operate. You will have the authority and resources to build something meaningful:a product operations function that becomes a genuine competitive advantage and working alongside a senior leadership team deeply invested in operational excellence and product quality.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - Experience and Background. The ideal candidate brings 7+ years of experience in a combination of business operations, management consulting, or B2B software. You have led operations teams with a track record of improving operational performance at scale. Experience working closely with or embedded within a product organization is strongly preferred.\n\n - Operator Mindset with Strategic Range. You think in systems and build for scale. You are equally comfortable diving into a broken process as you are presenting an operational strategy to senior leadership. You bring a structured, analytical approach to problem-solving and know how to move fast and make pragmatic decisions in ambiguous environments. You use AI to automate and drive efficiency.\n\n - Data-Driven Leadership. You don't manage by feel. You build measurement frameworks, instrument operations for visibility, and use data to drive accountability and improvement. Experience standing up or improving operational dashboards, OKR frameworks, or milestone tracking systems is a strong plus.\n\n - Team Builder. You have hired, developed, and scaled operations teams. You know how to identify talent, build culture, and create the conditions for a team to do its best work. You lead by example and are known for raising the bar.\n\n\n\n\n\n\n\nCOMPENSATION\n\n$244,000 - $366,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AH1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e69f2050-b4c0-4fbb-9852-2c60d2adbb45","title":"Support Operations Data Analyst","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-15T20:19:41.684+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e69f2050-b4c0-4fbb-9852-2c60d2adbb45","applyUrl":"https://jobs.ashbyhq.com/harvey/e69f2050-b4c0-4fbb-9852-2c60d2adbb45/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
Translate support data into clear narratives: what's happening, why, and what to do about it
Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
Work with Harvey's central data team to connect support data to broader product and customer data sources
Identify and close data collection gaps — if we can't measure it, help define how we should
Design feedback loops that connect support signals to Product, Engineering, and Customer Success
Quantify the operational cost of product bugs, feature gaps, and onboarding failures
Contribute to QA analytics as the QA program matures
Track ticket deflection, AI/chatbot performance, and self-service effectiveness
Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders
Required
3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
Strong data storytelling — you don't just present numbers, you write the narrative
Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
Experience with Python for data manipulation or automation
Familiarity with dbt or similar data transformation tooling
Experience building or contributing to QA analytics programs
Background supporting enterprise SaaS or AI-native products
Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process
$112,000 - $168,000 USD
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nUser Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.\n\nAs Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.\n\nThis is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences\n\n - Translate support data into clear narratives: what's happening, why, and what to do about it\n\n - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time\n\n - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance\n\n - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need\n\n - Work with Harvey's central data team to connect support data to broader product and customer data sources\n\n - Identify and close data collection gaps — if we can't measure it, help define how we should\n\n - Design feedback loops that connect support signals to Product, Engineering, and Customer Success\n\n - Quantify the operational cost of product bugs, feature gaps, and onboarding failures\n\n - Contribute to QA analytics as the QA program matures\n\n - Track ticket deflection, AI/chatbot performance, and self-service effectiveness\n\n - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools\n\n - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders\n\n\n\n\nWHAT YOU HAVE\n\nRequired\n\n - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function\n\n - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't\n\n - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)\n\n - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent\n\n - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly\n\n - Strong data storytelling — you don't just present numbers, you write the narrative\n\n - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at\n\nStrong Plus\n\n - Experience with Python for data manipulation or automation\n\n - Familiarity with dbt or similar data transformation tooling\n\n - Experience building or contributing to QA analytics programs\n\n - Background supporting enterprise SaaS or AI-native products\n\n - Experience working with Zendesk APIs or extracting data beyond standard reporting\n\nKey Attributes\n\n - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier\n\n - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask\n\n - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong\n\n - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself\n\n - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process\n\n\n\n\nCOMPENSATION\n\n$112,000 - $168,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e89103ca-765f-42f1-882a-80364f3c2321","title":"Staff Product Manager, New Products","department":"Product","team":"Product","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-02T19:57:06.721+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e89103ca-765f-42f1-882a-80364f3c2321","applyUrl":"https://jobs.ashbyhq.com/harvey/e89103ca-765f-42f1-882a-80364f3c2321/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is building the platform that defines how legal and professional services teams work with AI. As our product matures and adoption scales, our ecosystem — integrations, APIs, data partnerships, and third-party extensibility — is becoming a core growth lever and strategic differentiator.
We're looking for a Staff Product Manager to lead 0→1 product development on one of Harvey's strategic bets. In this role, you'll own the vision, roadmap, and execution for a new product at the intersection of AI, legal data, and how legal work gets done. You'll work across product pillars to define what we build and partner closely with engineering, product, and design to bring it to life. The right person has strong instincts for enterprise workflows, thrives with ambiguity, and can translate buyer and user needs into decisions that create durable value.
This is a highly strategic role at the intersection of platform, product, and partnerships. You'll work closely with engineering, design, partnerships, and GTM teams to build integrations that are not just functional, but transformative—making Harvey the system of intelligence for professional work.
Own the Product Vision: Define and execute the product strategy for Harvey's new product across the Harvey application, Word Add-In, Outlook plugin, and beyond
Integration Prioritization: Work closely with the Integrations engineering pod and Partnerships team to prioritize, scope, and ship integrations that drive customer value and competitive differentiation. Translate partner and customer demand signals into a coherent product roadmap.
Cross-Functional Leadership: Collaborate closely with Engineering, GTM, Customer Success, and PMM to ensure investments are aligned with commercial strategy and customer needs.
Commercial Sense: Partner with GTM and Partnerships to translate new capabilities into sales enablement, positioning, and customer-facing narratives.
Measurement & Iteration: Define success metrics for health and iterate based on data.
8+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.
Proven track record of owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.
Strong technical acumen with the ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.
Experience building products that handle sensitive data with robust security, compliance, and access control requirements.
Excellent communication skills with the ability to influence stakeholders at various levels, from engineers to executives.
Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.
Strong product sense and attention to detail-ability to think through both high-level strategy and nitty-gritty implementation details.
$213,600 - $300,000
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is building the platform that defines how legal and professional services teams work with AI. As our product matures and adoption scales, our ecosystem — integrations, APIs, data partnerships, and third-party extensibility — is becoming a core growth lever and strategic differentiator.\n\nWe're looking for a Staff Product Manager to lead 0→1 product development on one of Harvey's strategic bets. In this role, you'll own the vision, roadmap, and execution for a new product at the intersection of AI, legal data, and how legal work gets done. You'll work across product pillars to define what we build and partner closely with engineering, product, and design to bring it to life. The right person has strong instincts for enterprise workflows, thrives with ambiguity, and can translate buyer and user needs into decisions that create durable value.\n\nThis is a highly strategic role at the intersection of platform, product, and partnerships. You'll work closely with engineering, design, partnerships, and GTM teams to build integrations that are not just functional, but transformative—making Harvey the system of intelligence for professional work.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the Product Vision: Define and execute the product strategy for Harvey's new product across the Harvey application, Word Add-In, Outlook plugin, and beyond\n\n - Integration Prioritization: Work closely with the Integrations engineering pod and Partnerships team to prioritize, scope, and ship integrations that drive customer value and competitive differentiation. Translate partner and customer demand signals into a coherent product roadmap.\n\n - Cross-Functional Leadership: Collaborate closely with Engineering, GTM, Customer Success, and PMM to ensure investments are aligned with commercial strategy and customer needs.\n\n - Commercial Sense: Partner with GTM and Partnerships to translate new capabilities into sales enablement, positioning, and customer-facing narratives.\n\n - Measurement & Iteration: Define success metrics for health and iterate based on data.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.\n\n - Proven track record of owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.\n\n - Strong technical acumen with the ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.\n\n - Experience building products that handle sensitive data with robust security, compliance, and access control requirements.\n\n - Excellent communication skills with the ability to influence stakeholders at various levels, from engineers to executives.\n\n - Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.\n\n - Strong product sense and attention to detail-ability to think through both high-level strategy and nitty-gritty implementation details.\n\n\n\n\nCOMPENSATION\n\n$213,600 - $300,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e8dbf438-3086-42af-810e-4f4459cf7400","title":"Legal Engineer (Law Firm, Litigation/Regulatory)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-17T14:37:36.444+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e8dbf438-3086-42af-810e-4f4459cf7400","applyUrl":"https://jobs.ashbyhq.com/harvey/e8dbf438-3086-42af-810e-4f4459cf7400/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This Litigation & Regulatory-focused Legal Engineer role is designed for attorneys with litigation experience in disputes, investigations, regulatory, enforcement, or compliance-related practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with litigation and regulatory lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from litigators and regulatory practitioners into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how litigation and regulatory teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across litigation and regulatory practices.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience in a litigation or regulatory practice such as complex commercial litigation, government or internal investigations, antitrust and competition regulation, intellectual property litigation, or other regulatory, compliance, enforcement, or related practice areas at a top-tier law firm, government agency, or sophisticated in-house legal team.
Strong understanding of the workflows, challenges, and demands faced by litigators and regulatory lawyers.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience in client-facing roles, law firm business development, investigations management, or cross-functional collaboration is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis Litigation & Regulatory-focused Legal Engineer role is designed for attorneys with litigation experience in disputes, investigations, regulatory, enforcement, or compliance-related practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with litigation and regulatory lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from litigators and regulatory practitioners into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how litigation and regulatory teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across litigation and regulatory practices.\n\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience in a litigation or regulatory practice such as complex commercial litigation, government or internal investigations, antitrust and competition regulation, intellectual property litigation, or other regulatory, compliance, enforcement, or related practice areas at a top-tier law firm, government agency, or sophisticated in-house legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by litigators and regulatory lawyers.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience in client-facing roles, law firm business development, investigations management, or cross-functional collaboration is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e8ed59d5-798c-49d3-a6ab-9e628d5dc221","title":"Customer Success Manager, Mid-Market, Spain","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Madrid","secondaryLocations":[],"publishedAt":"2026-07-03T12:25:05.315+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e8ed59d5-798c-49d3-a6ab-9e628d5dc221","applyUrl":"https://jobs.ashbyhq.com/harvey/e8ed59d5-798c-49d3-a6ab-9e628d5dc221/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid-Market Customer Success Manager at Harvey, you will own both value realisation and the commercial renewal for your portfolio of customers, helping to define the future of legal work at top enterprises and leading law firms. You will act as a trusted expert who guides customers through integrating AI into the daily workflows of lawyers and other professionals — and, as the owner of your customers' renewals, you will be directly accountable for retaining and growing that relationship. You will deeply integrate Harvey into your customers' business processes, build lasting relationships with users and economic buyers alike, and partner closely with Account Executives to expand Harvey's strategic partnerships.
This is a commercially accountable role: you will carry a retention and net-revenue-retention target and own the renewal motion end to end.
Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, and ensure optimal use of our AI solutions.
Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
Relationships: Navigate complex organisations as the primary contact, foster champions, engage and maintain relationships with executive and economic buyers, and build loyal Harvey advocates.
Renewal Ownership: Own the full renewal lifecycle for your portfolio — building renewal timelines, forecasting accurately, leading commercial conversations, negotiating terms, and closing renewals on or ahead of schedule.
Commercial Accountability: Carry and deliver against a retention / net-revenue-retention target, manage your book of business as a revenue portfolio, and prioritise accordingly.
Risk & Churn Management: Monitor account health, identify at-risk accounts early, and execute structured mitigation plans to protect renewals.
Value Realisation: Align with customers on adoption rates and measurable outcomes, and quantify ROI in business terms that support renewal and expansion decisions.
Expansion: Identify and drive expansion opportunities within your accounts, partnering with Account Executives where appropriate.
Cross-Functional Orchestration: Coordinate Sales, Deal Desk, Legal, and Finance to move renewals and expansions to close.
Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform.
Ideal candidates for the Mid-Market CSM role at Harvey can demonstrate comfort and experience with the following:
3–4+ years in customer-owning roles at tech or SaaS platforms, including direct ownership of renewals, retention, or a commercial/account-management target.
A track record of owning and delivering against a revenue, retention, or net-revenue-retention number.
Experience running the renewal motion end to end — forecasting, building renewal plans, and leading commercial negotiations.
Commercial and negotiation acumen: comfort discussing pricing, structuring terms, and handling objections through to close.
Account management and portfolio planning across a book of business, including segmentation and revenue-based prioritization.
Identifying at-risk accounts and executing churn-mitigation strategies.
Quantifying and communicating ROI and measurable business value to customers.
Mapping an organization and influencing stakeholders, including economic buyers and executive sponsors.
Working cross-functionally with Sales, Deal Desk, Legal/Finance, and Product teams.
Adapting seamlessly in the face of high-speed change and growth.
Demonstrating a strong point of view and proactive self-management.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid-Market Customer Success Manager at Harvey, you will own both value realisation and the commercial renewal for your portfolio of customers, helping to define the future of legal work at top enterprises and leading law firms. You will act as a trusted expert who guides customers through integrating AI into the daily workflows of lawyers and other professionals — and, as the owner of your customers' renewals, you will be directly accountable for retaining and growing that relationship. You will deeply integrate Harvey into your customers' business processes, build lasting relationships with users and economic buyers alike, and partner closely with Account Executives to expand Harvey's strategic partnerships.\n\nThis is a commercially accountable role: you will carry a retention and net-revenue-retention target and own the renewal motion end to end.\n\n\n\n\nWHAT YOU’LL DO\n\n - Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, and ensure optimal use of our AI solutions.\n\n - Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.\n\n - Relationships: Navigate complex organisations as the primary contact, foster champions, engage and maintain relationships with executive and economic buyers, and build loyal Harvey advocates.\n\n - Renewal Ownership: Own the full renewal lifecycle for your portfolio — building renewal timelines, forecasting accurately, leading commercial conversations, negotiating terms, and closing renewals on or ahead of schedule.\n\n - Commercial Accountability: Carry and deliver against a retention / net-revenue-retention target, manage your book of business as a revenue portfolio, and prioritise accordingly.\n\n - Risk & Churn Management: Monitor account health, identify at-risk accounts early, and execute structured mitigation plans to protect renewals.\n\n - Value Realisation: Align with customers on adoption rates and measurable outcomes, and quantify ROI in business terms that support renewal and expansion decisions.\n\n - Expansion: Identify and drive expansion opportunities within your accounts, partnering with Account Executives where appropriate.\n\n - Cross-Functional Orchestration: Coordinate Sales, Deal Desk, Legal, and Finance to move renewals and expansions to close.\n\n - Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform.\n\n\n\n\nWHAT YOU HAVE\n\nIdeal candidates for the Mid-Market CSM role at Harvey can demonstrate comfort and experience with the following:\n\n - 3–4+ years in customer-owning roles at tech or SaaS platforms, including direct ownership of renewals, retention, or a commercial/account-management target.\n\n - A track record of owning and delivering against a revenue, retention, or net-revenue-retention number.\n\n - Experience running the renewal motion end to end — forecasting, building renewal plans, and leading commercial negotiations.\n\n - Commercial and negotiation acumen: comfort discussing pricing, structuring terms, and handling objections through to close.\n\n - Account management and portfolio planning across a book of business, including segmentation and revenue-based prioritization.\n\n - Identifying at-risk accounts and executing churn-mitigation strategies.\n\n - Quantifying and communicating ROI and measurable business value to customers.\n\n - Mapping an organization and influencing stakeholders, including economic buyers and executive sponsors.\n\n - Working cross-functionally with Sales, Deal Desk, Legal/Finance, and Product teams.\n\n - Adapting seamlessly in the face of high-speed change and growth.\n\n - Demonstrating a strong point of view and proactive self-management.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n#LI-LE1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"e9fc1fbe-0aca-403f-b442-9b5b52fca8a1","title":"Program Manager, Customer Engagement & Community","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-29T22:59:15.179+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/e9fc1fbe-0aca-403f-b442-9b5b52fca8a1","applyUrl":"https://jobs.ashbyhq.com/harvey/e9fc1fbe-0aca-403f-b442-9b5b52fca8a1/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is seeking a Program Manager, Customer Engagement & Community to help build and scale programs that turn customers into advocates, deepen loyalty, and strengthen Harvey’s customer community.
This person will design and operate customer-facing programs that elevate customer voices, create meaningful moments of connection, and give our most engaged users new ways to participate in the Harvey ecosystem. The role spans customer marketing, community, advocacy, events, research, and program management.
The right person is a multidisciplinary customer marketer and strong operator: someone who can build trusted customer relationships, manage complex programs, create high-quality experiences, and move fluidly between strategy and execution. One day they may be shaping a new power users program; the next, coordinating a customer roundtable, supporting a third-party research initiative, or building the playbook that allows a program to scale.
This person will also serve as an ambassador for Harvey in the customer community. They should be credible, thoughtful, and comfortable spending time directly with customers — learning from them, making connections, identifying new opportunities for engagement, and representing Harvey with warmth and strong judgment.
This is a high-visibility role for someone who can be both behind the scenes and in the room: building the systems, timelines, and playbooks that make programs scale, while helping customers feel connected to Harvey and excited to participate in the broader movement shaping legal AI.
Customer Community & Advocacy Programs
Help design, launch, and scale customer community programs that create sustained engagement beyond one-off events, including power user initiatives, advocate cohorts, customer councils, user groups, awards, recognition moments, and loyalty programs.
Build programming that gives customers meaningful ways to participate, sharing feedback, contributing ideas, joining peer conversations, speaking at events, testing new concepts, and helping shape the future of legal AI.
Identify opportunities to elevate customer impact through stories, events, panels, research, internal moments, awards, and external programming.
Create repeatable program models, playbooks, calendars, and operating rhythms that allow customer community and advocacy programs to scale.
Customer & Community Engagement
Serve as a front-line ambassador for Harvey with customers, power users, champions, speakers, research contributors, executive sponsors, and community members.
Build genuine customer relationships, understanding each customer’s goals, interests, product usage, influence, and potential role in the broader Harvey ecosystem.
Help map Harvey’s customer ecosystem and identify the right engagement path for each customer based on relationship stage, interests, influence, and potential impact.
Partner with Customer Success, Sales, Product, Product Marketing, and Communications to surface customers who should be engaged through stories, events, research, awards, advisory programs, or community initiatives.
Represent Harvey in customer-facing settings with strong judgment, warmth, credibility, and attention to detail.
Research, Events & Market Leadership Programs
Support the execution of third-party research initiatives with external partners, helping coordinate customer participation, internal stakeholders, timelines, deliverables, and downstream activation.
Help recruit and engage customers for research interviews, surveys, validation sessions, roundtables, and working groups.
Partner with Product Marketing, Communications, Sales, Customer Success, and external research partners to translate research outputs into customer-facing and market-facing assets.
Lead planning and execution for customer-facing community moments, including roundtables, dinners, workshops, webinars, user sessions, executive programs, and other high-value customer experiences.
Help curate speakers, themes, agendas, briefing materials, discussion formats, follow-up, and post-program analysis.
Program Operations, Measurement & Scale
Build the operational backbone for Customer Engagement programs, including trackers, templates, workflows, timelines, intake processes, briefing docs, status updates, and retrospectives.
Act as a connector across Marketing, Customer Success, Sales, Product, Research, Operations, Communications, and executive stakeholders to keep programs aligned and moving.
Translate broad ideas into executable plans with clear workstreams, milestones, owners, dependencies, and deliverables.
Track program inputs and outputs, including participation, engagement, customer feedback, advocate growth, content activation, pipeline influence, and learnings.
Help move the Customer Engagement function from bespoke execution to scalable, repeatable programs without losing the personal touch that makes the work effective.
5–8+ years of experience in customer marketing, community, advocacy, lifecycle marketing, events, research programs, program management, customer success, or related roles, ideally at a high-growth SaaS, AI, or technology company.
Experience building or scaling customer-facing programs such as user groups, customer communities, advocacy programs, executive programs, ambassador programs, advisory boards, awards, customer events, or research-backed thought leadership initiatives.
Strong multidisciplinary customer marketing instincts: you understand how to create programs that drive engagement, loyalty, advocacy, storytelling, thought leadership, and business impact.
Experience coordinating with external partners, agencies, research firms, analysts, or other third parties is a strong plus.
Excellent program management skills, with the ability to manage multiple complex workstreams simultaneously in a fast-moving environment.
Strong customer presence and relationship-building ability; comfortable engaging with senior customers, power users, executives, partners, and internal leaders.
High ownership, strong judgment, and a bias toward action. You can operate with ambiguity, make progress without perfect instructions, and know when to escalate or ask for input.
Excellent written and verbal communication skills, with the ability to synthesize information clearly and keep stakeholders aligned.
Strong attention to detail and a high bar for customer experience.
Comfortable balancing strategic program design with hands-on execution.
Experience with tools such as Notion, Asana, Airtable, Salesforce, customer community platforms, event platforms, survey tools, or marketing automation tools is a plus.
Familiarity with legal, professional services, AI, research programs, or enterprise software is a plus but not required.
$159,800 - 239,600 USD
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is seeking a Program Manager, Customer Engagement & Community to help build and scale programs that turn customers into advocates, deepen loyalty, and strengthen Harvey’s customer community.\n\nThis person will design and operate customer-facing programs that elevate customer voices, create meaningful moments of connection, and give our most engaged users new ways to participate in the Harvey ecosystem. The role spans customer marketing, community, advocacy, events, research, and program management.\n\nThe right person is a multidisciplinary customer marketer and strong operator: someone who can build trusted customer relationships, manage complex programs, create high-quality experiences, and move fluidly between strategy and execution. One day they may be shaping a new power users program; the next, coordinating a customer roundtable, supporting a third-party research initiative, or building the playbook that allows a program to scale.\n\nThis person will also serve as an ambassador for Harvey in the customer community. They should be credible, thoughtful, and comfortable spending time directly with customers — learning from them, making connections, identifying new opportunities for engagement, and representing Harvey with warmth and strong judgment.\n\nThis is a high-visibility role for someone who can be both behind the scenes and in the room: building the systems, timelines, and playbooks that make programs scale, while helping customers feel connected to Harvey and excited to participate in the broader movement shaping legal AI.\n\n\n\n\nWHAT YOU'LL DO\n\nCustomer Community & Advocacy Programs\n\n - Help design, launch, and scale customer community programs that create sustained engagement beyond one-off events, including power user initiatives, advocate cohorts, customer councils, user groups, awards, recognition moments, and loyalty programs.\n\n - Build programming that gives customers meaningful ways to participate, sharing feedback, contributing ideas, joining peer conversations, speaking at events, testing new concepts, and helping shape the future of legal AI.\n\n - Identify opportunities to elevate customer impact through stories, events, panels, research, internal moments, awards, and external programming.\n\n - Create repeatable program models, playbooks, calendars, and operating rhythms that allow customer community and advocacy programs to scale.\n\nCustomer & Community Engagement\n\n - Serve as a front-line ambassador for Harvey with customers, power users, champions, speakers, research contributors, executive sponsors, and community members.\n\n - Build genuine customer relationships, understanding each customer’s goals, interests, product usage, influence, and potential role in the broader Harvey ecosystem.\n\n - Help map Harvey’s customer ecosystem and identify the right engagement path for each customer based on relationship stage, interests, influence, and potential impact.\n\n - Partner with Customer Success, Sales, Product, Product Marketing, and Communications to surface customers who should be engaged through stories, events, research, awards, advisory programs, or community initiatives.\n\n - Represent Harvey in customer-facing settings with strong judgment, warmth, credibility, and attention to detail.\n\nResearch, Events & Market Leadership Programs\n\n - Support the execution of third-party research initiatives with external partners, helping coordinate customer participation, internal stakeholders, timelines, deliverables, and downstream activation.\n\n - Help recruit and engage customers for research interviews, surveys, validation sessions, roundtables, and working groups.\n\n - Partner with Product Marketing, Communications, Sales, Customer Success, and external research partners to translate research outputs into customer-facing and market-facing assets.\n\n - Lead planning and execution for customer-facing community moments, including roundtables, dinners, workshops, webinars, user sessions, executive programs, and other high-value customer experiences.\n\n - Help curate speakers, themes, agendas, briefing materials, discussion formats, follow-up, and post-program analysis.\n\nProgram Operations, Measurement & Scale\n\n - Build the operational backbone for Customer Engagement programs, including trackers, templates, workflows, timelines, intake processes, briefing docs, status updates, and retrospectives.\n\n - Act as a connector across Marketing, Customer Success, Sales, Product, Research, Operations, Communications, and executive stakeholders to keep programs aligned and moving.\n\n - Translate broad ideas into executable plans with clear workstreams, milestones, owners, dependencies, and deliverables.\n\n - Track program inputs and outputs, including participation, engagement, customer feedback, advocate growth, content activation, pipeline influence, and learnings.\n\n - Help move the Customer Engagement function from bespoke execution to scalable, repeatable programs without losing the personal touch that makes the work effective.\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in customer marketing, community, advocacy, lifecycle marketing, events, research programs, program management, customer success, or related roles, ideally at a high-growth SaaS, AI, or technology company.\n\n - Experience building or scaling customer-facing programs such as user groups, customer communities, advocacy programs, executive programs, ambassador programs, advisory boards, awards, customer events, or research-backed thought leadership initiatives.\n\n - Strong multidisciplinary customer marketing instincts: you understand how to create programs that drive engagement, loyalty, advocacy, storytelling, thought leadership, and business impact.\n\n - Experience coordinating with external partners, agencies, research firms, analysts, or other third parties is a strong plus.\n\n - Excellent program management skills, with the ability to manage multiple complex workstreams simultaneously in a fast-moving environment.\n\n - Strong customer presence and relationship-building ability; comfortable engaging with senior customers, power users, executives, partners, and internal leaders.\n\n - High ownership, strong judgment, and a bias toward action. You can operate with ambiguity, make progress without perfect instructions, and know when to escalate or ask for input.\n\n - Excellent written and verbal communication skills, with the ability to synthesize information clearly and keep stakeholders aligned.\n\n - Strong attention to detail and a high bar for customer experience.\n\n - Comfortable balancing strategic program design with hands-on execution.\n\n - Experience with tools such as Notion, Asana, Airtable, Salesforce, customer community platforms, event platforms, survey tools, or marketing automation tools is a plus.\n\n - Familiarity with legal, professional services, AI, research programs, or enterprise software is a plus but not required.\n\n\n\n\nCOMPENSATION\n\n$159,800 - 239,600 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-TM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"eab239f7-11b5-4033-aa51-001a5423e7e1","title":"Legal Engineer","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-04-20T21:05:04.728+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/eab239f7-11b5-4033-aa51-001a5423e7e1","applyUrl":"https://jobs.ashbyhq.com/harvey/eab239f7-11b5-4033-aa51-001a5423e7e1/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
As strategic partners to law firms and in-house teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and show how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing to shape Harvey’s roadmap and ensure the product evolves in ways lawyers trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how legal teams actually work, including how AI is changing that work.
Introduce new capabilities in a way that’s tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
Based in Toronto and eligible to work in Canada.
Canadian practicing certificate (or equivalent common-law qualification) with 3+ years’ experience as a qualified lawyer, including meaningful in-house experience at a corporation or financial institution (with prior top-tier law firm experience strongly preferred).
Strong background as a corporate attorney, with hands-on experience advising on corporate, commercial, and/or regulatory matters within an in-house legal team.
Deep understanding of corporate legal workflows (e.g., commercial contracting, governance, compliance, or transactions) and curiosity about how AI can reshape them.
Proven ability to navigate business-oriented legal environments, balancing legal risk with practical commercial outcomes.
Demonstrated ability to exercise sound judgment and make confident, well-reasoned recommendations in fast-paced, ambiguous settings.
Ability to operate seamlessly across legal, product, and sales contexts—translating between stakeholders with clarity and precision.
Executive presence and strong relationship-building skills, with experience engaging business stakeholders, senior leadership, and cross-functional partners.
Experience working cross-functionally with product, sales, or business teams in an in-house setting; customer-facing or business development experience is a plus.
French speaking is a plus.
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nAs strategic partners to law firms and in-house teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and show how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing to shape Harvey’s roadmap and ensure the product evolves in ways lawyers trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how legal teams actually work, including how AI is changing that work.\n\n - Introduce new capabilities in a way that’s tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed.\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - Based in Toronto and eligible to work in Canada.\n\n - Canadian practicing certificate (or equivalent common-law qualification) with 3+ years’ experience as a qualified lawyer, including meaningful in-house experience at a corporation or financial institution (with prior top-tier law firm experience strongly preferred).\n\n - Strong background as a corporate attorney, with hands-on experience advising on corporate, commercial, and/or regulatory matters within an in-house legal team.\n\n - Deep understanding of corporate legal workflows (e.g., commercial contracting, governance, compliance, or transactions) and curiosity about how AI can reshape them.\n\n - Proven ability to navigate business-oriented legal environments, balancing legal risk with practical commercial outcomes.\n\n - Demonstrated ability to exercise sound judgment and make confident, well-reasoned recommendations in fast-paced, ambiguous settings.\n\n - Ability to operate seamlessly across legal, product, and sales contexts—translating between stakeholders with clarity and precision.\n\n - Executive presence and strong relationship-building skills, with experience engaging business stakeholders, senior leadership, and cross-functional partners.\n\n - Experience working cross-functionally with product, sales, or business teams in an in-house setting; customer-facing or business development experience is a plus.\n\n - French speaking is a plus.\n\n\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ec074cbf-8d48-4661-b26c-1fdfb01df783","title":"Applied Legal Researcher","department":"Legal","team":"Legal","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-02-05T02:49:07.110+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ec074cbf-8d48-4661-b26c-1fdfb01df783","applyUrl":"https://jobs.ashbyhq.com/harvey/ec074cbf-8d48-4661-b26c-1fdfb01df783/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a legal researcher with a strong understanding of how law firms, financial institutions, large corporations, and other organizations deliver professional services and execute complex legal and knowledge work tasks. We have incredible product-market fit and demand across diverse customer profiles. Executing on this demand requires a strong understanding of our customers' workflows and how those workflows can be accelerated by AI systems.
To facilitate the development of these systems, you will:
Develop and deliver subject-matter expertise to support AI research
Work closely with our engineering, product, and design teams to define and develop AI systems
Build and improve AI systems through prompt engineering, fine tuning, and other techniques
Build proprietary benchmarks and datasets to evaluate models and model systems
Partner directly with clients to understand their workflows, identify pain points, and translate complex business and legal requirements into technical solutions
JD or equivalent post-graduate qualification
3-7 years of experience at a law firm, financial institution, or equivalent professional service provider
Demonstrated ability to deliver high quality work product on demanding deadlines
Ability to effectively communicate with a variety internal and external stakeholders and translate complex problems effectively between them
Ability to define positive outcomes in situations with underspecified success criteria
Deep intellectual curiosity and eagerness to learn across domains
Willingness and desire to do work in the trenches - e.g., grading hundreds of answers, breaking down thousands of documents - getting the models to do junior associate work requires a lot of things that look like junior associate work
$180,000 - $220,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking for a legal researcher with a strong understanding of how law firms, financial institutions, large corporations, and other organizations deliver professional services and execute complex legal and knowledge work tasks. We have incredible product-market fit and demand across diverse customer profiles. Executing on this demand requires a strong understanding of our customers' workflows and how those workflows can be accelerated by AI systems.\n\n\n\n\nWHAT YOU'LL DO\n\nTo facilitate the development of these systems, you will:\n\n - Develop and deliver subject-matter expertise to support AI research\n\n - Work closely with our engineering, product, and design teams to define and develop AI systems\n\n - Build and improve AI systems through prompt engineering, fine tuning, and other techniques\n\n - Build proprietary benchmarks and datasets to evaluate models and model systems\n\n - Partner directly with clients to understand their workflows, identify pain points, and translate complex business and legal requirements into technical solutions\n \n \n\n\nWHAT YOU HAVE\n\n - JD or equivalent post-graduate qualification\n\n - 3-7 years of experience at a law firm, financial institution, or equivalent professional service provider\n\n - Demonstrated ability to deliver high quality work product on demanding deadlines\n\n - Ability to effectively communicate with a variety internal and external stakeholders and translate complex problems effectively between them\n\n - Ability to define positive outcomes in situations with underspecified success criteria\n\n - Deep intellectual curiosity and eagerness to learn across domains\n\n - Willingness and desire to do work in the trenches - e.g., grading hundreds of answers, breaking down thousands of documents - getting the models to do junior associate work requires a lot of things that look like junior associate work\n\n\n\n\nCOMPENSATION RANGE\n\n$180,000 - $220,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ec2ec507-dd81-4acc-90bc-afcba2ea7369","title":"Head of Security Engineering","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-25T23:43:21.589+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ec2ec507-dd81-4acc-90bc-afcba2ea7369","applyUrl":"https://jobs.ashbyhq.com/harvey/ec2ec507-dd81-4acc-90bc-afcba2ea7369/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We're looking for a Director of Security Engineering to build and scale the security foundations that enable Harvey to move quickly while maintaining the trust of our customers. This leader will own the core security engineering platform, including identity and access management, security tooling, and the systems that help engineers build and operate secure products by default.
Security at Harvey is not a gatekeeper function—it's an engineering discipline that enables our company to move faster with confidence. This role will define the foundational security systems that support every engineer, every product, and every customer interaction, helping establish the secure platform upon which Harvey continues to grow.
As Director of Security Engineering, you will define and execute the strategy for Harvey's foundational security platform.
You will:
Lead and grow a team of security and software engineers responsible for Harvey's security engineering capabilities.
Own Harvey's Identity and Access Management strategy across workforce, infrastructure, and production environments.
Build scalable authorization, authentication, access governance, secrets management, and privileged access systems.
Develop the security tooling ecosystem that empowers engineering teams to identify, remediate, and prevent security issues efficiently.
Partner closely with Infrastructure, Platform Engineering, Product Security, and Compliance teams to embed security into the software development lifecycle.
Drive automation-first approaches to security controls, reducing operational burden while increasing coverage and effectiveness.
Establish long-term technical architecture and roadmaps for foundational security services.
Build security capabilities that support Harvey's rapid growth, enterprise customer requirements, and evolving regulatory landscape.
Recruit, mentor, and develop high-performing engineering managers and senior individual contributors.
10+ years of software engineering, infrastructure, or security engineering experience, with significant leadership experience managing managers and senior engineers.
Experience building and operating large-scale identity, authentication, authorization, or access management systems.
Strong software engineering background with a track record of building production-grade platforms and developer-facing infrastructure.
Experience leading security engineering organizations in high-growth technology companies.
Deep understanding of cloud infrastructure, distributed systems, and modern application architectures.
Demonstrated ability to translate security requirements into scalable engineering solutions.
Experience partnering with executive leadership and influencing company-wide technical strategy.
Excellent communication skills and a bias toward pragmatic, business-aligned security decisions.
We're especially interested in leaders who have:
Built production IAM platforms at scale.
Led platform security or security infrastructure organizations.
Created security products and services used broadly by engineering teams.
Scaled engineering organizations through periods of rapid company growth.
Worked in cloud-native, developer-platform, or highly regulated enterprise environments.
$285,000 - $ 350,000 USD
#LI-AH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe're looking for a Director of Security Engineering to build and scale the security foundations that enable Harvey to move quickly while maintaining the trust of our customers. This leader will own the core security engineering platform, including identity and access management, security tooling, and the systems that help engineers build and operate secure products by default.\n\nSecurity at Harvey is not a gatekeeper function—it's an engineering discipline that enables our company to move faster with confidence. This role will define the foundational security systems that support every engineer, every product, and every customer interaction, helping establish the secure platform upon which Harvey continues to grow.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\nAs Director of Security Engineering, you will define and execute the strategy for Harvey's foundational security platform.\n\nYou will:\n\n - Lead and grow a team of security and software engineers responsible for Harvey's security engineering capabilities.\n\n - Own Harvey's Identity and Access Management strategy across workforce, infrastructure, and production environments.\n\n - Build scalable authorization, authentication, access governance, secrets management, and privileged access systems.\n\n - Develop the security tooling ecosystem that empowers engineering teams to identify, remediate, and prevent security issues efficiently.\n\n - Partner closely with Infrastructure, Platform Engineering, Product Security, and Compliance teams to embed security into the software development lifecycle.\n\n - Drive automation-first approaches to security controls, reducing operational burden while increasing coverage and effectiveness.\n\n - Establish long-term technical architecture and roadmaps for foundational security services.\n\n - Build security capabilities that support Harvey's rapid growth, enterprise customer requirements, and evolving regulatory landscape.\n\n - Recruit, mentor, and develop high-performing engineering managers and senior individual contributors.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years of software engineering, infrastructure, or security engineering experience, with significant leadership experience managing managers and senior engineers.\n\n - Experience building and operating large-scale identity, authentication, authorization, or access management systems.\n\n - Strong software engineering background with a track record of building production-grade platforms and developer-facing infrastructure.\n\n - Experience leading security engineering organizations in high-growth technology companies.\n\n - Deep understanding of cloud infrastructure, distributed systems, and modern application architectures.\n\n - Demonstrated ability to translate security requirements into scalable engineering solutions.\n\n - Experience partnering with executive leadership and influencing company-wide technical strategy.\n\n - Excellent communication skills and a bias toward pragmatic, business-aligned security decisions.\n\n\n\n\nPARTICULARLY EXCITING BACKGROUNDS\n\nWe're especially interested in leaders who have:\n\n - Built production IAM platforms at scale.\n\n - Led platform security or security infrastructure organizations.\n\n - Created security products and services used broadly by engineering teams.\n\n - Scaled engineering organizations through periods of rapid company growth.\n\n - Worked in cloud-native, developer-platform, or highly regulated enterprise environments.\n\n\n\n\nCOMPENSATION\n\n$285,000 - $ 350,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-AH1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ec9113f2-be36-441d-a49a-46d41d3ec5d3","title":"Associate Commercial Counsel","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Sydney","secondaryLocations":[],"publishedAt":"2026-06-19T03:03:11.498+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ec9113f2-be36-441d-a49a-46d41d3ec5d3","applyUrl":"https://jobs.ashbyhq.com/harvey/ec9113f2-be36-441d-a49a-46d41d3ec5d3/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking for a lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product, Privacy and Security) to help ensure the fast, efficient execution of our agreements with customers.
Generative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organisations. This role will put you in the center of all of this.
More specifically, you will:
Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements
Provide training and develop resources in support of our sales and other cross-functional teams
We are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, for lawyers interested in learning more about product counseling and IP law, there will be ample opportunities to broaden your wheelhouse here at Harvey!
This role is based in Sydney. We use a hybrid work model of 3 days in the office per week.
Admitted to practice law in Australia with a current practising certificate
Approximately 3-5 years post-admission experience gained in a top-tier or leading law firm and/or in-house legal team
Transactional background including SaaS / technology and IP-rich commercial agreements
Familiarity with Australian privacy and data protection law as well as financial services regulatory concepts (including working with APRA-regulated institutions) well regarded
Ability to think creatively, function independently and work proactively in a fast-paced environment
Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice
Hyper-responsive and service-oriented attitude
Ninja-like project management skills
Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.
Location: Sydney, NSW (Hybrid with flexibility)
Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
Professional Development: Annual support for courses, certifications, conferences, and books.
Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
#LI-GW1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\n\n\n\nWe are looking for a lawyer to join our legal team to expand our commercial function. You will interface with our go-to-market, business and cross-functional teams (including Engineering, Product, Privacy and Security) to help ensure the fast, efficient execution of our agreements with customers.\n\n\n\n\nWHAT YOU'LL DO\n\n\n\n\nGenerative AI has the power to greatly change the world and directly impact how things get done. Harvey is at the forefront of this change, and our mission is to make generative AI actionable and useful for our customers. This is a fast moving environment (we are a start-up!) that is serving some of the world’s most renowned law firms and professional organisations. This role will put you in the center of all of this.\n\nMore specifically, you will:\n\n - Draft, review, and negotiate commercial AI SaaS contracts and other technology and AI-related agreements\n\n - Provide training and develop resources in support of our sales and other cross-functional teams\n\nWe are a small, but growing company, and one of the best things about working in such an environment is that there is lots of opportunity to pick up other aspects of the legal work that supports our company. While the principal job will be as described above, for lawyers interested in learning more about product counseling and IP law, there will be ample opportunities to broaden your wheelhouse here at Harvey!\n\nThis role is based in Sydney. We use a hybrid work model of 3 days in the office per week.\n\n\n\n\nWHAT YOU HAVE\n\n - Admitted to practice law in Australia with a current practising certificate\n\n - Approximately 3-5 years post-admission experience gained in a top-tier or leading law firm and/or in-house legal team\n\n - Transactional background including SaaS / technology and IP-rich commercial agreements\n\n - Familiarity with Australian privacy and data protection law as well as financial services regulatory concepts (including working with APRA-regulated institutions) well regarded\n\n - Ability to think creatively, function independently and work proactively in a fast-paced environment\n\n - Team-focused and collaborative work style; willingness to build expertise and solve new challenges in an evolving practice\n\n - Hyper-responsive and service-oriented attitude\n\n - Ninja-like project management skills\n\n - Bonus qualifications include experience with AI, supporting Go-To-Market/ Sales, and a love for solving hard problems with a small tight-knit team.\n \n \n\n\nADDITIONAL INFORMATION\n\n - Location: Sydney, NSW (Hybrid with flexibility)\n\n - Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\nWHAT WE OFFER\n\n - Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home\n\n - Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.\n\n - Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.\n\n - Retirement & Security: Comprehensive coverage designed to support your long-term well-being.\n\n - Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.\n\n - Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.\n\n - Professional Development: Annual support for courses, certifications, conferences, and books.\n\n - Remote Work Allowance: Monthly support for home office, internet, and phone expenses.\n\n - Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-GW1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ecfc45be-fc15-4c16-a419-509c998b6c80","title":"Support Operations Data Analyst","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-15T20:19:24.236+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ecfc45be-fc15-4c16-a419-509c998b6c80","applyUrl":"https://jobs.ashbyhq.com/harvey/ecfc45be-fc15-4c16-a419-509c998b6c80/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
Translate support data into clear narratives: what's happening, why, and what to do about it
Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
Work with Harvey's central data team to connect support data to broader product and customer data sources
Identify and close data collection gaps — if we can't measure it, help define how we should
Design feedback loops that connect support signals to Product, Engineering, and Customer Success
Quantify the operational cost of product bugs, feature gaps, and onboarding failures
Contribute to QA analytics as the QA program matures
Track ticket deflection, AI/chatbot performance, and self-service effectiveness
Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders
Required
3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
Strong data storytelling — you don't just present numbers, you write the narrative
Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
Experience with Python for data manipulation or automation
Familiarity with dbt or similar data transformation tooling
Experience building or contributing to QA analytics programs
Background supporting enterprise SaaS or AI-native products
Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process
$112,000 - $168,000 USD
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nUser Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.\n\nAs Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.\n\nThis is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences\n\n - Translate support data into clear narratives: what's happening, why, and what to do about it\n\n - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time\n\n - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance\n\n - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need\n\n - Work with Harvey's central data team to connect support data to broader product and customer data sources\n\n - Identify and close data collection gaps — if we can't measure it, help define how we should\n\n - Design feedback loops that connect support signals to Product, Engineering, and Customer Success\n\n - Quantify the operational cost of product bugs, feature gaps, and onboarding failures\n\n - Contribute to QA analytics as the QA program matures\n\n - Track ticket deflection, AI/chatbot performance, and self-service effectiveness\n\n - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools\n\n - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders\n\n\n\n\nWHAT YOU HAVE\n\nRequired\n\n - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function\n\n - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't\n\n - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)\n\n - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent\n\n - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly\n\n - Strong data storytelling — you don't just present numbers, you write the narrative\n\n - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at\n\nStrong Plus\n\n - Experience with Python for data manipulation or automation\n\n - Familiarity with dbt or similar data transformation tooling\n\n - Experience building or contributing to QA analytics programs\n\n - Background supporting enterprise SaaS or AI-native products\n\n - Experience working with Zendesk APIs or extracting data beyond standard reporting\n\nKey Attributes\n\n - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier\n\n - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask\n\n - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong\n\n - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself\n\n - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process\n\n\n\n\nCOMPENSATION\n\n$112,000 - $168,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ed0c64bc-3318-434d-8f59-bd0cadcb11b9","title":"Senior Business Recruiter G&A","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-03-06T16:04:21.427+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ed0c64bc-3318-434d-8f59-bd0cadcb11b9","applyUrl":"https://jobs.ashbyhq.com/harvey/ed0c64bc-3318-434d-8f59-bd0cadcb11b9/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a senior member of our growing talent team, you’ll report to the Head of Business Recruiting and lead full-cycle recruitment across our business functions (e.g., Sales, HR, Legal, Finance, etc.). You’ll serve as a strategic talent partner to senior leaders, driving hiring strategies that align with company objectives and long-term workforce planning.
In addition to delivering top-tier talent, you’ll play a critical role in elevating and scaling our recruiting operations during a period of rapid growth. This includes influencing hiring decisions through data and market insights, mentoring junior recruiters, optimizing processes, and helping shape best-in-class talent practices. You’ll be expected to operate with a high degree of autonomy, proactively identify talent gaps, and build strong pipelines for both immediate and future needs.
Serve as a strategic talent partner to senior leaders and hiring managers, shaping hiring plans and advising on effective, data-driven recruiting strategies aligned to business goals.
Own and drive full-cycle recruiting for complex and high-impact business roles across GTM, G&A, and operations functions.
Proactively source and engage top-tier, often passive, talent through creative and targeted outreach strategies across multiple channels.
Lead calibrated screening and structured interview processes, ensuring rigor, consistency, and high hiring bar standards.
Provide clear, consultative updates to stakeholders, influencing decision-making through market insights, pipeline data, and talent trends.
Deliver an exceptional, high-touch candidate experience from initial outreach through close, serving as a brand ambassador for the company.
Drive continuous improvement of recruiting workflows, interview practices, and documentation; identify and implement scalable solutions.
Partner closely with People, Finance, and leadership to support workforce planning and headcount forecasting.
5+ years of full-cycle recruiting experience, including ownership of senior-level business roles in fast-paced, high-growth environments.
Demonstrated ability to influence senior stakeholders and operate as a trusted advisor rather than a transactional recruiter.
Strong experience hiring for business-side functions (e.g., GTM, G&A, operations), including strategic and leadership-level roles.
Proven track record of building and executing sourcing strategies that yield high-quality, diverse candidate pipelines.
Deep understanding of recruiting metrics, funnel analytics, and market insights, with the ability to translate data into action.
Proactive, adaptable, and solutions-oriented, with a continuous improvement mindset.
Experience mentoring or coaching junior team members.
Experience implementing or optimizing recruiting systems and processes.
Familiarity with tools like Ashby, Gem, Notion, Slack, and Google Workspace to drive efficient and scalable recruiting operations.
128,000-190,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a senior member of our growing talent team, you’ll report to the Head of Business Recruiting and lead full-cycle recruitment across our business functions (e.g., Sales, HR, Legal, Finance, etc.). You’ll serve as a strategic talent partner to senior leaders, driving hiring strategies that align with company objectives and long-term workforce planning.\n\nIn addition to delivering top-tier talent, you’ll play a critical role in elevating and scaling our recruiting operations during a period of rapid growth. This includes influencing hiring decisions through data and market insights, mentoring junior recruiters, optimizing processes, and helping shape best-in-class talent practices. You’ll be expected to operate with a high degree of autonomy, proactively identify talent gaps, and build strong pipelines for both immediate and future needs.\n\n\n\n\n\nWHAT YOU'LL DO\n\nServe as a strategic talent partner to senior leaders and hiring managers, shaping hiring plans and advising on effective, data-driven recruiting strategies aligned to business goals.\n\nOwn and drive full-cycle recruiting for complex and high-impact business roles across GTM, G&A, and operations functions.\n\nProactively source and engage top-tier, often passive, talent through creative and targeted outreach strategies across multiple channels.\n\nLead calibrated screening and structured interview processes, ensuring rigor, consistency, and high hiring bar standards.\n\nProvide clear, consultative updates to stakeholders, influencing decision-making through market insights, pipeline data, and talent trends.\n\nDeliver an exceptional, high-touch candidate experience from initial outreach through close, serving as a brand ambassador for the company.\n\nDrive continuous improvement of recruiting workflows, interview practices, and documentation; identify and implement scalable solutions.\n\nPartner closely with People, Finance, and leadership to support workforce planning and headcount forecasting.\n\n\n\n\nWHAT YOU HAVE\n\n5+ years of full-cycle recruiting experience, including ownership of senior-level business roles in fast-paced, high-growth environments.\n\nDemonstrated ability to influence senior stakeholders and operate as a trusted advisor rather than a transactional recruiter.\n\nStrong experience hiring for business-side functions (e.g., GTM, G&A, operations), including strategic and leadership-level roles.\n\nProven track record of building and executing sourcing strategies that yield high-quality, diverse candidate pipelines.\n\nDeep understanding of recruiting metrics, funnel analytics, and market insights, with the ability to translate data into action.\n\nProactive, adaptable, and solutions-oriented, with a continuous improvement mindset.\n\n\n\n\nNICE TO HAVE\n\nExperience mentoring or coaching junior team members.\n\nExperience implementing or optimizing recruiting systems and processes.\n\nFamiliarity with tools like Ashby, Gem, Notion, Slack, and Google Workspace to drive efficient and scalable recruiting operations.\n\n\n\n\nCOMPENSATION\n\n128,000-190,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ed12b54a-71f6-40f0-9975-900754c5ae08","title":"Deal Operations Analyst","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-10T16:07:36.014+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ed12b54a-71f6-40f0-9975-900754c5ae08","applyUrl":"https://jobs.ashbyhq.com/harvey/ed12b54a-71f6-40f0-9975-900754c5ae08/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed.
This is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.
Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing
Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene
Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders
Act as a frontline support resource for SFDC and CPQ-related questions from Sales
Assist with CRM and CPQ enhancements, including:
gathering and drafting business requirements
supporting user acceptance testing (UAT) and QA
helping roll out new workflows, fields, or guardrails
Contribute to sales and deal desk enablement, including documentation, process guides, and training support
Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement
2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management
Strong attention to detail and comfort working with complex deal structures
Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows
Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized
Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar)
Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts
Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders
Comfortable operating in a fast-paced, evolving environment where processes are still being defined
$108,300 - $162,500 USD
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe are looking to hire a Deal Operations Analyst to support Harvey AI’s growing global sales organization. This role sits at the center of quote-to-cash execution, partnering closely with Sales, Deal Desk, Finance, and Legal to ensure deals are accurately structured, approved, and closed.\n\nThis is a hands-on operational role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.\n\n\n\n\nWHAT YOU'LL DO\n\n - Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing\n\n - Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene\n\n - Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders\n\n - Act as a frontline support resource for SFDC and CPQ-related questions from Sales\n\n - Assist with CRM and CPQ enhancements, including:\n \n - gathering and drafting business requirements\n \n - supporting user acceptance testing (UAT) and QA\n \n - helping roll out new workflows, fields, or guardrails\n\n - Contribute to sales and deal desk enablement, including documentation, process guides, and training support\n\n - Identify recurring issues or inefficiencies in quote-to-cash processes and surface recommendations for improvement\n \n \n\n\nWHAT YOU HAVE\n\n - 2-4+ years of experience in Sales Operations, Deal/Order Operations, Revenue Operations, or Order Management\n\n - Strong attention to detail and comfort working with complex deal structures\n\n - Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows\n\n - Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized\n\n - Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar)\n\n - Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts\n\n - Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders\n\n - Comfortable operating in a fast-paced, evolving environment where processes are still being defined\n \n \n\n\nCOMPENSATION\n\n$108,300 - $162,500 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-TM1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"eea0f275-cf5b-409b-9898-bbc386d47652","title":"Corporate Business Development Manager","department":"Business Development","team":"Business Development","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-16T17:57:32.986+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/eea0f275-cf5b-409b-9898-bbc386d47652","applyUrl":"https://jobs.ashbyhq.com/harvey/eea0f275-cf5b-409b-9898-bbc386d47652/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Partnerships team at Harvey is responsible for enabling step-change outcomes, working in lock-step with sales and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions.
This role owns Harvey’s product partner ecosystem, driving the end-to-end partner lifecycle—sourcing, negotiating, and operationalizing ecosystem relationships—while designing repeatable processes that allow the program to scale globally. They partner cross-functionally with Product, Engineering, Legal, and GTM teams to ensure every integration delivers measurable customer and revenue impact. It is a rare opportunity to shape the connective tissue of a category-defining legal AI platform at a moment when the ecosystem is still being built from the ground up.
What You’ll Do
• Identify, evaluate, and scale ecosystem partnerships that expand Harvey's product capabilities and competitive moat.
• Build and own the operational processes, playbooks, and tooling that move partnerships from pipeline through execution to live deployment at scale.
• Manage active partner relationships globally, ensuring integrations remain healthy, adoption grows, and new opportunities surface from existing partnerships.
• Serve as a visible face of Harvey’s ecosystem, building trusted relationships and representing Harvey in the broader startup community.
• Systematically identify and prioritize high-potential startups and emerging companies that are well-positioned to build with Harvey, using structured theses, ecosystem mapping, and data-driven signals.
• Collaborate with Product, Engineering, Sales, Customer Success, and Marketing to translate partner requirements into integration specifications, influence roadmap prioritization, incorporate ecosystem partnerships into go-to-market motions, and drive technical delivery and customer value creation.
What You Have
• 5+ years of experience in business development, product management, business operations and strategy, or a related field.
• Proven track record of engaging with external partners or customers to build, launch, and scale programs or integrations, ideally in SaaS, AI, or adjacent B2B technology markets.
• Experience working cross-functionally with Product, Marketing, Sales, and/or Operations teams to design and execute multi-stakeholder initiatives.
• Strong analytical skills and comfort using both qualitative and quantitative inputs to develop theses, prioritize opportunities, and measure impact.
• Excellent communication and relationship-building skills, with the ability to context-switch between executive, operator, and technical audiences.
$200,000 - $260,000 USD OTE 70/30
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\nROLE OVERVIEW\n\nThe Partnerships team at Harvey is responsible for enabling step-change outcomes, working in lock-step with sales and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions.\n\nThis role owns Harvey’s product partner ecosystem, driving the end-to-end partner lifecycle—sourcing, negotiating, and operationalizing ecosystem relationships—while designing repeatable processes that allow the program to scale globally. They partner cross-functionally with Product, Engineering, Legal, and GTM teams to ensure every integration delivers measurable customer and revenue impact. It is a rare opportunity to shape the connective tissue of a category-defining legal AI platform at a moment when the ecosystem is still being built from the ground up.\n\nWhat You’ll Do\n\n\n• Identify, evaluate, and scale ecosystem partnerships that expand Harvey's product capabilities and competitive moat.\n• Build and own the operational processes, playbooks, and tooling that move partnerships from pipeline through execution to live deployment at scale.\n• Manage active partner relationships globally, ensuring integrations remain healthy, adoption grows, and new opportunities surface from existing partnerships.\n• Serve as a visible face of Harvey’s ecosystem, building trusted relationships and representing Harvey in the broader startup community.\n• Systematically identify and prioritize high-potential startups and emerging companies that are well-positioned to build with Harvey, using structured theses, ecosystem mapping, and data-driven signals.\n• Collaborate with Product, Engineering, Sales, Customer Success, and Marketing to translate partner requirements into integration specifications, influence roadmap prioritization, incorporate ecosystem partnerships into go-to-market motions, and drive technical delivery and customer value creation.\n\nWhat You Have\n• 5+ years of experience in business development, product management, business operations and strategy, or a related field.\n• Proven track record of engaging with external partners or customers to build, launch, and scale programs or integrations, ideally in SaaS, AI, or adjacent B2B technology markets.\n• Experience working cross-functionally with Product, Marketing, Sales, and/or Operations teams to design and execute multi-stakeholder initiatives.\n• Strong analytical skills and comfort using both qualitative and quantitative inputs to develop theses, prioritize opportunities, and measure impact.\n• Excellent communication and relationship-building skills, with the ability to context-switch between executive, operator, and technical audiences.\n\n\n\n\nCOMPENSATION\n\n$200,000 - $260,000 USD OTE 70/30\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f1679188-b64e-435c-b0c6-bbcf552bed38","title":"Engagement Manager","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-25T16:59:53.460+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f1679188-b64e-435c-b0c6-bbcf552bed38","applyUrl":"https://jobs.ashbyhq.com/harvey/f1679188-b64e-435c-b0c6-bbcf552bed38/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As an Engagement Manager at Harvey, you will lead AI transformation engagements at our most strategic accounts: elite law firms, Fortune 500 legal departments, and premier financial institutions. You are the person our largest customers trust to turn ambitious transformation goals into embedded, measurable change.
This is a deployment-focused role. You will own the full arc of each strategic transformation engagement, from aligning executive sponsors and mapping how the firm works today to pinpoint the highest-value workflows for Harvey, to coordinating across teams like Legal Engineering to reimagine those workflows and capture measurable impact. When an engagement reaches sustainable adoption, you hand off to the account's Customer Success Manager and move to the next challenge.
Own transformation engagements end to end. Lead strategic transformation engagements at Harvey's largest accounts. Set the plan, align stakeholders across the firm, drive execution, and hold everyone, including the customer, accountable to outcomes. You are the person making sure things actually happen.
Map workflows and target the highest-value opportunities. Work alongside customers to map how legal and professional services work is done today, identify where Harvey can have the highest impact, and build a concrete roadmap for reimagining those workflows in partnership with Legal Engineering and Legal Innovation. This isn't theoretical; you're designing real workflows that real attorneys will use.
Coordinate cross-functional delivery and capture value. Reinforce adoption through structured change management: equipping change champions, running enablement sessions, monitoring usage, and resolving blockers before they become problems.
Build executive relationships and advise on the operating model. Engage directly with senior partners, General Counsel, and legal leadership on the strategic and organizational shifts that AI-native ways of working require, including governance, talent, process, and KPIs. You are a credible advisor, not a project coordinator.
Hand off with rigor. Deliver a clear, documented account transition to the Customer Success Manager: adoption summary, open risks, recommended next steps. The handoff sets the Customer Success team up to sustain and build on what you started.
Contribute learnings to build and improve playbooks. Document what works. Contribute to Harvey's transformation methodology, templates, and frameworks so every engagement gets faster and more repeatable.
Travel required: Up to 50% of the time.
5+ years in management consulting or senior client advisory, including time at the Engagement Manager or Project Leader level (or equivalent) where you owned a complex transformation program end to end: scoping, stakeholder alignment, delivery, and measurable outcomes. We are looking for people who have run the engagement, not only staffed it.
Experience managing large-scale technology deployments or change management programs at enterprise organizations, ideally in legal, financial services, or professional services.
Exceptional executive presence; you are comfortable leading conversations with senior partners and C-suite leaders and can build credibility quickly in demanding environments.
Strong program management instincts: you own the plan, surface risk early, and drive to outcomes rather than just managing process.
Genuine curiosity about AI and what it means for the future of legal work. You don't need to be a technologist, but you need to care deeply about the problem.
Comfort operating in ambiguity and building in environments where the playbook is still being written.
$159,200 - $238,800 USD
#LI-EP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs an Engagement Manager at Harvey, you will lead AI transformation engagements at our most strategic accounts: elite law firms, Fortune 500 legal departments, and premier financial institutions. You are the person our largest customers trust to turn ambitious transformation goals into embedded, measurable change.\n\nThis is a deployment-focused role. You will own the full arc of each strategic transformation engagement, from aligning executive sponsors and mapping how the firm works today to pinpoint the highest-value workflows for Harvey, to coordinating across teams like Legal Engineering to reimagine those workflows and capture measurable impact. When an engagement reaches sustainable adoption, you hand off to the account's Customer Success Manager and move to the next challenge.\n\n\n\nWHAT YOU'LL DO\n\nOwn transformation engagements end to end. Lead strategic transformation engagements at Harvey's largest accounts. Set the plan, align stakeholders across the firm, drive execution, and hold everyone, including the customer, accountable to outcomes. You are the person making sure things actually happen.\n\n\n\nMap workflows and target the highest-value opportunities. Work alongside customers to map how legal and professional services work is done today, identify where Harvey can have the highest impact, and build a concrete roadmap for reimagining those workflows in partnership with Legal Engineering and Legal Innovation. This isn't theoretical; you're designing real workflows that real attorneys will use.\n\n\n\nCoordinate cross-functional delivery and capture value. Reinforce adoption through structured change management: equipping change champions, running enablement sessions, monitoring usage, and resolving blockers before they become problems.\n\n\n\nBuild executive relationships and advise on the operating model. Engage directly with senior partners, General Counsel, and legal leadership on the strategic and organizational shifts that AI-native ways of working require, including governance, talent, process, and KPIs. You are a credible advisor, not a project coordinator.\n\n\n\nHand off with rigor. Deliver a clear, documented account transition to the Customer Success Manager: adoption summary, open risks, recommended next steps. The handoff sets the Customer Success team up to sustain and build on what you started.\n\n\n\nContribute learnings to build and improve playbooks. Document what works. Contribute to Harvey's transformation methodology, templates, and frameworks so every engagement gets faster and more repeatable.\n\n\n\nTravel required: Up to 50% of the time.\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years in management consulting or senior client advisory, including time at the Engagement Manager or Project Leader level (or equivalent) where you owned a complex transformation program end to end: scoping, stakeholder alignment, delivery, and measurable outcomes. We are looking for people who have run the engagement, not only staffed it.\n\n - Experience managing large-scale technology deployments or change management programs at enterprise organizations, ideally in legal, financial services, or professional services.\n\n - Exceptional executive presence; you are comfortable leading conversations with senior partners and C-suite leaders and can build credibility quickly in demanding environments.\n\n - Strong program management instincts: you own the plan, surface risk early, and drive to outcomes rather than just managing process.\n\n - Genuine curiosity about AI and what it means for the future of legal work. You don't need to be a technologist, but you need to care deeply about the problem.\n\n - Comfort operating in ambiguity and building in environments where the playbook is still being written.\n\n\n\n\n\n\nCOMPENSATION\n\n$159,200 - $238,800 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-EP1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f18b3f17-403d-4363-8bc9-fcd61a500cdc","title":"Senior Compliance Manager","department":"Security","team":"Security","employmentType":"FullTime","location":"Washington DC","secondaryLocations":[],"publishedAt":"2026-07-01T22:05:26.499+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f18b3f17-403d-4363-8bc9-fcd61a500cdc","applyUrl":"https://jobs.ashbyhq.com/harvey/f18b3f17-403d-4363-8bc9-fcd61a500cdc/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Some of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.
In this role, you'll report to the Head of Trust and own Harvey's end-to-end compliance programs. You will be accountable for establishing and scaling certifications and compliance programs critical to Harvey's expansion into regulated markets. You will work cross-functionally with Engineering, Product Security, Legal, Sales, and external assessors, advisors, and government partners to build a best-in-class compliance practice, and will recruit and lead a small, high-impact team to operate it at scale.
Build the business case and strategic roadmap for compliance investments, articulating ROI, certification sequencing, and market opportunity to leadership
Lead gap assessments and compliance readiness evaluations across applicable frameworks, producing maturity baselines and prioritized remediation roadmaps
Select, onboard, and manage third-party assessors and compliance advisors; hold partners accountable to timelines and escalate risks early
Drive audit readiness — coordinating evidence collection, continuous monitoring, and audit documentation management with Engineering and Security
Support customer security reviews, RFP responses, and due diligence conversations as the authoritative internal voice on Harvey's compliance posture
Build and lead a small team: hire, set direction, develop members, and scale program operations as Harvey's footprint grows
10+ years in information security or compliance, with 5+ years leading compliance programs for commercial SaaS or PaaS
Deep command of the compliance lifecycle -- scoping, gap analysis, control documentation, assessment coordination, and continuous monitoring
Proven cross-functional influence at the senior level; able to drive compliance outcomes across Engineering, Product, Legal, and Sales without slowing the business
Track record selecting and managing third-party assessors and compliance advisory firms
Experience building and leading small teams in fast-paced environments, with a bias for hiring exceptional people and creating clarity from ambiguity
1–2+ years using AI tools to improve program efficiency (evidence automation, gap analysis, continuous monitoring)
$187,600 - $281,400 USD
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nSome of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.\n\n\n\nOur customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.\n\n\n\nIn this role, you'll report to the Head of Trust and own Harvey's end-to-end compliance programs. You will be accountable for establishing and scaling certifications and compliance programs critical to Harvey's expansion into regulated markets. You will work cross-functionally with Engineering, Product Security, Legal, Sales, and external assessors, advisors, and government partners to build a best-in-class compliance practice, and will recruit and lead a small, high-impact team to operate it at scale.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Build the business case and strategic roadmap for compliance investments, articulating ROI, certification sequencing, and market opportunity to leadership\n\n - Lead gap assessments and compliance readiness evaluations across applicable frameworks, producing maturity baselines and prioritized remediation roadmaps\n\n - Select, onboard, and manage third-party assessors and compliance advisors; hold partners accountable to timelines and escalate risks early\n\n - Drive audit readiness — coordinating evidence collection, continuous monitoring, and audit documentation management with Engineering and Security\n\n - Support customer security reviews, RFP responses, and due diligence conversations as the authoritative internal voice on Harvey's compliance posture\n\n - Build and lead a small team: hire, set direction, develop members, and scale program operations as Harvey's footprint grows\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 10+ years in information security or compliance, with 5+ years leading compliance programs for commercial SaaS or PaaS\n\n - Deep command of the compliance lifecycle -- scoping, gap analysis, control documentation, assessment coordination, and continuous monitoring\n\n - Proven cross-functional influence at the senior level; able to drive compliance outcomes across Engineering, Product, Legal, and Sales without slowing the business\n\n - Track record selecting and managing third-party assessors and compliance advisory firms\n\n - Experience building and leading small teams in fast-paced environments, with a bias for hiring exceptional people and creating clarity from ambiguity\n\n - 1–2+ years using AI tools to improve program efficiency (evidence automation, gap analysis, continuous monitoring)\n\n\n\n\n\n\n\nCOMPENSATION\n\n$187,600 - $281,400 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KV1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f2147075-09cb-490b-a71e-92fa32c826be","title":"Senior Communications Manager","department":"Communications","team":"Communications","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-11T23:17:14.948+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f2147075-09cb-490b-a71e-92fa32c826be","applyUrl":"https://jobs.ashbyhq.com/harvey/f2147075-09cb-490b-a71e-92fa32c826be/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The communications team builds and protects Harvey’s reputation. In this role you will lead tech and product communications for Harvey, shaping how two audiences understand our business: the AI community that wants to know how we build, and the lawyers who want to know what we deliver. You will partner closely with executive leadership, eng, product, and go-to-market. Reports to the Global Head of Communications.
Own Harvey's product narrative: the story of what we build, how we build it, and why it matters for legal teams and society.
Turn complex engineering and product work into compelling stories for both technical and legal audiences.
Cultivate and deepen relationships with top-tier journalists, newsletter writers, podcasters, and influencers shaping how people talk about AI.
Reach our target audiences where they are: generate high-impact coverage across business, tech, and legal press, as well as creative placements beyond traditional media.
Elevate the external profiles of Harvey's executives, product leaders, and researchers through media training, press strategy, thought leadership, and speaking.
Build AI tools and workflows for yourself and the team.
Fluency in AI. You use AI tools to do your own work better and make everyone more efficient.
8+ years in product communications at a high-growth technology company or at a PR agency supporting engineering and product clients.
A track record of earned media across top-tier publications, podcasts, newsletters, and new media, and deep relationships with the people behind them.
A creative approach to reaching audiences, and a willingness to test new channels.
Experience supporting senior leaders and building executive visibility programs.
Clear, concise, human writing that makes complex technical work easy to understand.
Comfort moving quickly in a very fast-paced environment, and a collaborative approach to working with others.
$153,800 - $230,800 USD
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe communications team builds and protects Harvey’s reputation. In this role you will lead tech and product communications for Harvey, shaping how two audiences understand our business: the AI community that wants to know how we build, and the lawyers who want to know what we deliver. You will partner closely with executive leadership, eng, product, and go-to-market. Reports to the Global Head of Communications.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own Harvey's product narrative: the story of what we build, how we build it, and why it matters for legal teams and society.\n\n - Turn complex engineering and product work into compelling stories for both technical and legal audiences.\n\n - Cultivate and deepen relationships with top-tier journalists, newsletter writers, podcasters, and influencers shaping how people talk about AI.\n\n - Reach our target audiences where they are: generate high-impact coverage across business, tech, and legal press, as well as creative placements beyond traditional media.\n\n - Elevate the external profiles of Harvey's executives, product leaders, and researchers through media training, press strategy, thought leadership, and speaking.\n\n - Build AI tools and workflows for yourself and the team.\n\n\n\n\nWHAT YOU HAVE\n\n - Fluency in AI. You use AI tools to do your own work better and make everyone more efficient.\n\n - 8+ years in product communications at a high-growth technology company or at a PR agency supporting engineering and product clients.\n\n - A track record of earned media across top-tier publications, podcasts, newsletters, and new media, and deep relationships with the people behind them.\n\n - A creative approach to reaching audiences, and a willingness to test new channels.\n\n - Experience supporting senior leaders and building executive visibility programs.\n\n - Clear, concise, human writing that makes complex technical work easy to understand.\n\n - Comfort moving quickly in a very fast-paced environment, and a collaborative approach to working with others.\n\n\n\n\nCOMPENSATION\n\n$153,800 - $230,800 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-RB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f42d9022-87e7-4620-8470-00f37f6757c4","title":"Director of Engineering, Core Product","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2025-12-13T01:13:16.951+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f42d9022-87e7-4620-8470-00f37f6757c4","applyUrl":"https://jobs.ashbyhq.com/harvey/f42d9022-87e7-4620-8470-00f37f6757c4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is evolving from a suite of individual tools into a unified, agentic platform for all legal knowledge work. We are building more than just a chat interface; we are building the orchestration layer that allows legal professionals to automate complex workflows, reason over vast datasets, and execute multi-step tasks across the entire legal lifecycle.
The Core Product pillar sits at the center of this evolution. As the primary entry point and engagement driver for the Harvey ecosystem, this team is responsible for architecting the platform foundations and user experiences that power the next generation of AI-native legal applications. You will ensure we build a cohesive, agentic platform that serves as the operating system for the future of legal work, while continuing to drive significant engagement and growth for Harvey.
Lead the Flagship Experience: You’ll oversee some of the most important surface areas of Harvey, including homepage, core chat experience, document Q&A and more.
Architect a Platform: You’ll guide the transition of our core features into a scalable, agentic platform that the rest of our product and engineering teams can build and integrate upon.
Scale the Organization: Harvey is growing fast. Help us scale our engineering organization across the globe by hiring and retaining world-class software engineering and AI talent.
Shape the Structure: You’ll work with other leaders to shape the organization, both in terms of skill set and geographic footprint.
Product-Minded Engineering Leader: You have a track record of shipping best-in-class products (consumer or enterprise) that drive significant user and business value.
GenAI Expertise: You’ve built and scaled innovative features using Generative AI and understand the nuances of AI product development.
Scaling Teams & Organizations: You have 5+ years of experience leading larger organizations, including other managers and senior individual contributors, ideally across startups and larger enterprises.
High-Growth Veteran: You thrive in dynamic, fast-paced environments (startups/scale-ups) and know how to maintain technical excellence during rapid scaling.
Strategic Partner: You work effectively with senior leaders across Product, Design, and Research to define and execute complex company objectives.
320,000-360,000 USD
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is evolving from a suite of individual tools into a unified, agentic platform for all legal knowledge work. We are building more than just a chat interface; we are building the orchestration layer that allows legal professionals to automate complex workflows, reason over vast datasets, and execute multi-step tasks across the entire legal lifecycle.\n\nThe Core Product pillar sits at the center of this evolution. As the primary entry point and engagement driver for the Harvey ecosystem, this team is responsible for architecting the platform foundations and user experiences that power the next generation of AI-native legal applications. You will ensure we build a cohesive, agentic platform that serves as the operating system for the future of legal work, while continuing to drive significant engagement and growth for Harvey.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead the Flagship Experience: You’ll oversee some of the most important surface areas of Harvey, including homepage, core chat experience, document Q&A and more.\n\n - Architect a Platform: You’ll guide the transition of our core features into a scalable, agentic platform that the rest of our product and engineering teams can build and integrate upon.\n\n - Scale the Organization: Harvey is growing fast. Help us scale our engineering organization across the globe by hiring and retaining world-class software engineering and AI talent.\n\n - Shape the Structure: You’ll work with other leaders to shape the organization, both in terms of skill set and geographic footprint.\n\n\n\n\nWHAT YOU HAVE\n\n - Product-Minded Engineering Leader: You have a track record of shipping best-in-class products (consumer or enterprise) that drive significant user and business value.\n\n - GenAI Expertise: You’ve built and scaled innovative features using Generative AI and understand the nuances of AI product development.\n\n - Scaling Teams & Organizations: You have 5+ years of experience leading larger organizations, including other managers and senior individual contributors, ideally across startups and larger enterprises.\n\n - High-Growth Veteran: You thrive in dynamic, fast-paced environments (startups/scale-ups) and know how to maintain technical excellence during rapid scaling.\n\n - Strategic Partner: You work effectively with senior leaders across Product, Design, and Research to define and execute complex company objectives.\n\n\n\n\nCOMPENSATION RANGE\n\n320,000-360,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f47e1925-2a89-4264-8a1b-09cd9215f4dd","title":"Senior Software Engineer, AI Platform","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-03-12T00:24:19.429+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f47e1925-2a89-4264-8a1b-09cd9215f4dd","applyUrl":"https://jobs.ashbyhq.com/harvey/f47e1925-2a89-4264-8a1b-09cd9215f4dd/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy.
The AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do.
Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and products rely on.
Model Integration & Routing. Own the infrastructure that lets Harvey onboard new foundation models fast and route to the right one for every task - a capability every product team depends on.
Evaluation Infrastructure. Build the shared eval tooling and frameworks that let every team across Harvey measure and improve AI quality systematically.
Shared Abstractions. Create the SDKs, platform primitives, and developer tooling that make it dramatically easier for product teams to ship AI-powered features.
Design and build abstractions and platform-level systems that improve all of Harvey’s agentic products.
Own infrastructure for model integration, routing, and evaluation that helps Harvey choose and deploy the right foundation model for any given context.
Build evaluation frameworks and tooling that let every team across Harvey iterate on AI quality effectively.
Partner closely with product engineering teams, PMs, and design to launch cutting-edge AI products.
Evaluate, prototype, and integrate the latest advancements in AI and agentic systems as they emerge.
5+ years of experience building backend systems, with at least 1+ year focused on AI/ML engineering. Staff candidates will typically have 8+ years and a track record of technical leadership across teams.
Experience building and shipping multi-model or multi-provider AI systems in production.
Familiarity with context management, session state, or memory systems in AI or distributed systems. You’ve thought about what the model sees and why it matters.
A track record of building internal platforms, SDKs, or shared infrastructure that other engineering teams actually adopted - and an understanding of why developer experience matters as much as raw capability.
Strong judgment about abstractions. Opinionated about good design but pragmatic about shipping incrementally.
Excitement about agentic AI and the infrastructure challenges of making autonomous systems reliable when the stakes are real.
A bias toward full ownership: you navigate ambiguity well and don’t wait for a roadmap to start solving problems.
Bonus: experience building evaluation frameworks, working with agent/function-calling architectures, familiarity with legal or other high-stakes professional services domains, or time at early-stage or hyper-growth startups where the underlying technology changes regularly.
$220,000 - $300,000
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy.\n\nThe AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do.\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and products rely on.\n\n - Model Integration & Routing. Own the infrastructure that lets Harvey onboard new foundation models fast and route to the right one for every task - a capability every product team depends on.\n\n - Evaluation Infrastructure. Build the shared eval tooling and frameworks that let every team across Harvey measure and improve AI quality systematically.\n\n - Shared Abstractions. Create the SDKs, platform primitives, and developer tooling that make it dramatically easier for product teams to ship AI-powered features.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and build abstractions and platform-level systems that improve all of Harvey’s agentic products.\n\n - Own infrastructure for model integration, routing, and evaluation that helps Harvey choose and deploy the right foundation model for any given context.\n\n - Build evaluation frameworks and tooling that let every team across Harvey iterate on AI quality effectively.\n\n - Partner closely with product engineering teams, PMs, and design to launch cutting-edge AI products.\n\n - Evaluate, prototype, and integrate the latest advancements in AI and agentic systems as they emerge.\n\n\n\n\nWHAT YOU HAVE\n\n - 5+ years of experience building backend systems, with at least 1+ year focused on AI/ML engineering. Staff candidates will typically have 8+ years and a track record of technical leadership across teams.\n\n - Experience building and shipping multi-model or multi-provider AI systems in production.\n\n - Familiarity with context management, session state, or memory systems in AI or distributed systems. You’ve thought about what the model sees and why it matters.\n\n - A track record of building internal platforms, SDKs, or shared infrastructure that other engineering teams actually adopted - and an understanding of why developer experience matters as much as raw capability.\n\n - Strong judgment about abstractions. Opinionated about good design but pragmatic about shipping incrementally.\n\n - Excitement about agentic AI and the infrastructure challenges of making autonomous systems reliable when the stakes are real.\n\n - A bias toward full ownership: you navigate ambiguity well and don’t wait for a roadmap to start solving problems.\n\n - Bonus: experience building evaluation frameworks, working with agent/function-calling architectures, familiarity with legal or other high-stakes professional services domains, or time at early-stage or hyper-growth startups where the underlying technology changes regularly.\n \n \n\n\nCOMPENSATION\n\n$220,000 - $300,000\n\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f4c3eb88-0ab4-495e-b506-be615a269283","title":"Director, IT","department":"IT","team":"IT","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-07-08T20:29:49.572+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f4c3eb88-0ab4-495e-b506-be615a269283","applyUrl":"https://jobs.ashbyhq.com/harvey/f4c3eb88-0ab4-495e-b506-be615a269283/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is scaling fast and our internal technology backbone has to scale with it. We're hiring a Director of IT to own IT Operations and Systems & Network Engineering end to end, including the help desk and endpoint experience every employee depends on, the identity and collaboration stack that keeps us secure, the network and infrastructure that powers our offices worldwide, and the A/V, live production, and event technology that powers Harvey's all-hands and internal broadcasts. You'll lead a team of managers and senior engineers, set the technical and operational strategy, and partner closely with Security, Engineering, People Ops, and Workplace to keep Harvey running as we grow.
The ideal candidate is a hands-on technical leader who has scaled IT operations and infrastructure inside a high-growth company, builds and develops strong engineering teams, and operates with a security-first mindset in an enterprise-grade environment.
Own the strategy and day-to-day execution for IT Operations and Systems & Network Engineering, including end-user support, endpoint management, identity, collaboration, and network infrastructure.
Own Harvey's A/V, conference room, and live production technology, leading the Manager, Media Productions and partnering with Comms and Workplace on all-hands, executive broadcasts, and live events.
Lead, coach, and grow a team of managers and senior engineers, and stand up new IT infrastructure engineering roles as the function scales.
Set and hold service-level standards for global IT - response times, uptime, and a high-quality employee experience across every office and region.
Drive the technical roadmap for systems and network architecture: identity lifecycle, SCIM/SAML/SSO, zero-trust network design, and high-availability infrastructure across new and existing offices.
Partner with Security to ensure every system and process meets Harvey's bar - SOC 2, encryption at rest and in transit, and SSO/SCIM for anything touching employee data.
Own IT infrastructure delivery for office buildouts and global expansion, working with Workplace and vendors from design through go-live.
Manage the IT operations and infrastructure budget, vendor relationships, and procurement in partnership with Finance and Procurement, leveraging Harvey's scale in negotiations.
Establish the operational rigor the function needs to scale — change control, incident and root-cause processes, asset management, and an ITSM practice.
Build a roadmap and reporting cadence that gives leadership clear visibility into IT health, risk, and investment.
Minimum 10 years of experience in IT operations and/or systems and network engineering, with at least 4 years leading teams (including managing managers or senior ICs).
Deep hands-on grounding in modern IT infrastructure: identity and access management (Okta or equivalent), endpoint management (JAMF/MDM), cloud collaboration (Google Workspace, Microsoft 365), and enterprise networking.
A track record of scaling IT operations and infrastructure in a high-growth company, including multi-office or global environments.
Demonstrated security-first judgment — you've partnered with Security/Compliance teams and understand SOC 2, SSO/SCIM, and data protection requirements.
Experience owning budgets, vendor relationships, and procurement decisions.
Strong communication and stakeholder management skills, especially with non-technical teams.
Ability to thrive in a fast-paced, high-growth, and global environment.
Bonus Points:
Experience overseeing A/V, conference room, or live event production technology, or managing a media/production function.
Background supporting a security-conscious or regulated environment (legal, fintech, healthcare, or similar).
$224,000 - $336,000 USD
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is scaling fast and our internal technology backbone has to scale with it. We're hiring a Director of IT to own IT Operations and Systems & Network Engineering end to end, including the help desk and endpoint experience every employee depends on, the identity and collaboration stack that keeps us secure, the network and infrastructure that powers our offices worldwide, and the A/V, live production, and event technology that powers Harvey's all-hands and internal broadcasts. You'll lead a team of managers and senior engineers, set the technical and operational strategy, and partner closely with Security, Engineering, People Ops, and Workplace to keep Harvey running as we grow.\n\nThe ideal candidate is a hands-on technical leader who has scaled IT operations and infrastructure inside a high-growth company, builds and develops strong engineering teams, and operates with a security-first mindset in an enterprise-grade environment.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the strategy and day-to-day execution for IT Operations and Systems & Network Engineering, including end-user support, endpoint management, identity, collaboration, and network infrastructure.\n\n - Own Harvey's A/V, conference room, and live production technology, leading the Manager, Media Productions and partnering with Comms and Workplace on all-hands, executive broadcasts, and live events.\n\n - Lead, coach, and grow a team of managers and senior engineers, and stand up new IT infrastructure engineering roles as the function scales.\n\n - Set and hold service-level standards for global IT - response times, uptime, and a high-quality employee experience across every office and region.\n\n - Drive the technical roadmap for systems and network architecture: identity lifecycle, SCIM/SAML/SSO, zero-trust network design, and high-availability infrastructure across new and existing offices.\n\n - Partner with Security to ensure every system and process meets Harvey's bar - SOC 2, encryption at rest and in transit, and SSO/SCIM for anything touching employee data.\n\n - Own IT infrastructure delivery for office buildouts and global expansion, working with Workplace and vendors from design through go-live.\n\n - Manage the IT operations and infrastructure budget, vendor relationships, and procurement in partnership with Finance and Procurement, leveraging Harvey's scale in negotiations.\n\n - Establish the operational rigor the function needs to scale — change control, incident and root-cause processes, asset management, and an ITSM practice.\n\n - Build a roadmap and reporting cadence that gives leadership clear visibility into IT health, risk, and investment.\n\n\n\n\nWHAT YOU HAVE\n\n - Minimum 10 years of experience in IT operations and/or systems and network engineering, with at least 4 years leading teams (including managing managers or senior ICs).\n\n - Deep hands-on grounding in modern IT infrastructure: identity and access management (Okta or equivalent), endpoint management (JAMF/MDM), cloud collaboration (Google Workspace, Microsoft 365), and enterprise networking.\n\n - A track record of scaling IT operations and infrastructure in a high-growth company, including multi-office or global environments.\n\n - Demonstrated security-first judgment — you've partnered with Security/Compliance teams and understand SOC 2, SSO/SCIM, and data protection requirements.\n\n - Experience owning budgets, vendor relationships, and procurement decisions.\n\n - Strong communication and stakeholder management skills, especially with non-technical teams.\n\n - Ability to thrive in a fast-paced, high-growth, and global environment.\n\nBonus Points:\n\n - Experience overseeing A/V, conference room, or live event production technology, or managing a media/production function.\n\n - Background supporting a security-conscious or regulated environment (legal, fintech, healthcare, or similar).\n\n\n\n\nCOMPENSATION\n\n$224,000 - $336,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-RB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f4d70ed0-010e-40f5-b194-2813e55f6e0c","title":"Legal Engineer (Law Firm, Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-17T14:36:40.375+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f4d70ed0-010e-40f5-b194-2813e55f6e0c","applyUrl":"https://jobs.ashbyhq.com/harvey/f4d70ed0-010e-40f5-b194-2813e55f6e0c/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This Corporate-focused Legal Engineer role is designed for attorneys with transactional experience in capital markets, private equity, M&A, finance, banking, fund formation, EC/VC, real estate or other general corporate practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with corporate lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from corporate practitioners into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how corporate legal teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal practices.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience in a transactional practice such as M&A, private equity, capital markets, finance, fund formation, banking, EC/VC, real estate or related practice areas at a top-tier law firm or sophisticated in-house legal team.
Strong understanding of the workflows, challenges, and demands faced by corporate lawyers.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience in client-facing roles, law firm business development, transaction management, or cross-functional collaboration is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis Corporate-focused Legal Engineer role is designed for attorneys with transactional experience in capital markets, private equity, M&A, finance, banking, fund formation, EC/VC, real estate or other general corporate practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with corporate lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from corporate practitioners into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how corporate legal teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal practices.\n\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience in a transactional practice such as M&A, private equity, capital markets, finance, fund formation, banking, EC/VC, real estate or related practice areas at a top-tier law firm or sophisticated in-house legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by corporate lawyers.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience in client-facing roles, law firm business development, transaction management, or cross-functional collaboration is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f4e343c0-a7c9-491b-b330-3ca74fc75351","title":"Legal Engineer (In-House)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Chicago","secondaryLocations":[],"publishedAt":"2026-06-17T14:37:12.910+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f4e343c0-a7c9-491b-b330-3ca74fc75351","applyUrl":"https://jobs.ashbyhq.com/harvey/f4e343c0-a7c9-491b-b330-3ca74fc75351/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This In-House-focused Legal Engineer role is designed for attorneys with experience working inside companies, partnering with business teams, and advising on a broad range of commercial, regulatory, employment, compliance, privacy, product, and corporate legal matters. The ideal candidate understands the pace, complexity, and cross-functional nature of in-house legal work and is excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with in-house legal teams at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from in-house lawyers into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how in-house legal teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal departments.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience practicing law in-house and/or advising corporate legal departments at a top-tier law firm or sophisticated company legal team.
Strong understanding of the workflows, challenges, and demands faced by in-house legal teams, including balancing legal risk with business priorities.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals and business stakeholders at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience working cross-functionally with business, operations, compliance, or product teams is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis In-House-focused Legal Engineer role is designed for attorneys with experience working inside companies, partnering with business teams, and advising on a broad range of commercial, regulatory, employment, compliance, privacy, product, and corporate legal matters. The ideal candidate understands the pace, complexity, and cross-functional nature of in-house legal work and is excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with in-house legal teams at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from in-house lawyers into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how in-house legal teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal departments.\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience practicing law in-house and/or advising corporate legal departments at a top-tier law firm or sophisticated company legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by in-house legal teams, including balancing legal risk with business priorities.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals and business stakeholders at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience working cross-functionally with business, operations, compliance, or product teams is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f7c8e800-c0e4-4606-9860-9822103fe7e4","title":"Staff Software Engineer, AI Platform","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-04-24T21:59:09.672+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f7c8e800-c0e4-4606-9860-9822103fe7e4","applyUrl":"https://jobs.ashbyhq.com/harvey/f7c8e800-c0e4-4606-9860-9822103fe7e4/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy.
The AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do.
Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and products rely on.
Model Integration & Routing. Own the infrastructure that lets Harvey onboard new foundation models fast and route to the right one for every task - a capability every product team depends on.
Evaluation Infrastructure. Build the shared eval tooling and frameworks that let every team across Harvey measure and improve AI quality systematically.
Shared Abstractions. Create the SDKs, platform primitives, and developer tooling that make it dramatically easier for product teams to ship AI-powered features.
Design and build abstractions and platform-level systems that improve all of Harvey’s agentic products.
Own infrastructure for model integration, routing, and evaluation that helps Harvey choose and deploy the right foundation model for any given context.
Build evaluation frameworks and tooling that let every team across Harvey iterate on AI quality effectively.
Partner closely with product engineering teams, PMs, and design to launch cutting-edge AI products.
Evaluate, prototype, and integrate the latest advancements in AI and agentic systems as they emerge.
8+ years of experience building backend systems, with at least 1+ year focused on AI/ML engineering and a track record of technical leadership across teams.
Experience building and shipping multi-model or multi-provider AI systems in production.
Familiarity with context management, session state, or memory systems in AI or distributed systems. You’ve thought about what the model sees and why it matters.
A track record of building internal platforms, SDKs, or shared infrastructure that other engineering teams actually adopted - and an understanding of why developer experience matters as much as raw capability.
Strong judgment about abstractions. Opinionated about good design but pragmatic about shipping incrementally.
Excitement about agentic AI and the infrastructure challenges of making autonomous systems reliable when the stakes are real.
A bias toward full ownership: you navigate ambiguity well and don’t wait for a roadmap to start solving problems.
Bonus: experience building evaluation frameworks, working with agent/function-calling architectures, familiarity with legal or other high-stakes professional services domains, or time at early-stage or hyper-growth startups where the underlying technology changes regularly.
$231,000 - $340,000
#LI-AK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s products all depend on a shared AI foundation: the model layer and agent infrastructure that determine the quality of work our agents deliver. Legal is one of the hardest domains for AI: documents run to hundreds of pages, matters can span millions of files, and there is zero margin for error on accuracy.\n\nThe AI Platform team builds the foundation that every product and agent team at Harvey builds upon. This team is early and there’s a lot to build: model routing, agent architecture, context management, evals. Your work here sets the ceiling for what Harvey’s AI can do.\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Context Engineering & Agent Infrastructure. Build the platform-level systems for context management, session state, and memory that all of Harvey’s agents and products rely on.\n\n - Model Integration & Routing. Own the infrastructure that lets Harvey onboard new foundation models fast and route to the right one for every task - a capability every product team depends on.\n\n - Evaluation Infrastructure. Build the shared eval tooling and frameworks that let every team across Harvey measure and improve AI quality systematically.\n\n - Shared Abstractions. Create the SDKs, platform primitives, and developer tooling that make it dramatically easier for product teams to ship AI-powered features.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design and build abstractions and platform-level systems that improve all of Harvey’s agentic products.\n\n - Own infrastructure for model integration, routing, and evaluation that helps Harvey choose and deploy the right foundation model for any given context.\n\n - Build evaluation frameworks and tooling that let every team across Harvey iterate on AI quality effectively.\n\n - Partner closely with product engineering teams, PMs, and design to launch cutting-edge AI products.\n\n - Evaluate, prototype, and integrate the latest advancements in AI and agentic systems as they emerge.\n\n\n\n\nWHAT YOU HAVE\n\n - 8+ years of experience building backend systems, with at least 1+ year focused on AI/ML engineering and a track record of technical leadership across teams.\n\n - Experience building and shipping multi-model or multi-provider AI systems in production.\n\n - Familiarity with context management, session state, or memory systems in AI or distributed systems. You’ve thought about what the model sees and why it matters.\n\n - A track record of building internal platforms, SDKs, or shared infrastructure that other engineering teams actually adopted - and an understanding of why developer experience matters as much as raw capability.\n\n - Strong judgment about abstractions. Opinionated about good design but pragmatic about shipping incrementally.\n\n - Excitement about agentic AI and the infrastructure challenges of making autonomous systems reliable when the stakes are real.\n\n - A bias toward full ownership: you navigate ambiguity well and don’t wait for a roadmap to start solving problems.\n\n - Bonus: experience building evaluation frameworks, working with agent/function-calling architectures, familiarity with legal or other high-stakes professional services domains, or time at early-stage or hyper-growth startups where the underlying technology changes regularly.\n\n\n\n\nCOMPENSATION RANGE\n\n$231,000 - $340,000\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-AK1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f7ec0066-2b12-491c-978f-e411a834e1fd","title":"Head of AMER Legal Engineering (In-House)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-29T16:20:17.585+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f7ec0066-2b12-491c-978f-e411a834e1fd","applyUrl":"https://jobs.ashbyhq.com/harvey/f7ec0066-2b12-491c-978f-e411a834e1fd/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Reporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering In-House focused teams Legal Engineering in the Americas.
You will directly manage Legal Engineering Managers and oversee the teams focused on supporting Harvey's pre-sales in-house customer engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.
Success in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.
Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's in-house customers.
Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.
Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.
Act as a trusted advisor to legal department leaders and an influential partner to senior stakeholders across Harvey.
Drive organizational performance through effective planning, resource management, talent development, and operational excellence.
Help define the future of Legal Engineering and how Harvey partners with the world's leading corporate legal departments.
Qualified lawyer with 9+ years of post-qualification experience (PQE).
Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
Experience leading managers and manager-led organizations, not solely individual contributors.
Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.
Experience owning organizational systems, processes, and operating models.
Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.
Strong track record of managing upward and influencing senior leaders.
Experience representing an organization externally and building trusted relationships with executive-level stakeholders.
Deep understanding of enterprise legal teams, including corporate, litigation, investigations, regulatory, compliance, and legal operations functions, as well as the evolving legal technology landscape.
Exceptional communication, leadership, and organizational skills.
Experience leading teams outside of a traditional law department hierarchy.
Experience in legal technology, professional services, consulting, legal innovation, legal operations, or other customer-facing organizations.
Experience operating in a high-growth technology company.
Experience leading globally distributed teams.
Demonstrated ability to create structure and drive execution in rapidly evolving environments.
Experience working across multiple legal practice areas, including corporate, litigation, investigations, regulatory, compliance, and legal operations.
$400,000 - $450,000 USD OTE 75/25
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nReporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering In-House focused teams Legal Engineering in the Americas.\n\nYou will directly manage Legal Engineering Managers and oversee the teams focused on supporting Harvey's pre-sales in-house customer engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.\n\nSuccess in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's in-house customers.\n\n - Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.\n\n - Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.\n\n - Act as a trusted advisor to legal department leaders and an influential partner to senior stakeholders across Harvey.\n\n - Drive organizational performance through effective planning, resource management, talent development, and operational excellence.\n\n - Help define the future of Legal Engineering and how Harvey partners with the world's leading corporate legal departments.\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 9+ years of post-qualification experience (PQE).\n\n - Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.\n\n - Experience leading managers and manager-led organizations, not solely individual contributors.\n\n - Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.\n\n - Experience owning organizational systems, processes, and operating models.\n\n - Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.\n\n - Strong track record of managing upward and influencing senior leaders.\n\n - Experience representing an organization externally and building trusted relationships with executive-level stakeholders.\n\n - Deep understanding of enterprise legal teams, including corporate, litigation, investigations, regulatory, compliance, and legal operations functions, as well as the evolving legal technology landscape.\n\n - Exceptional communication, leadership, and organizational skills.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience leading teams outside of a traditional law department hierarchy.\n\n - Experience in legal technology, professional services, consulting, legal innovation, legal operations, or other customer-facing organizations.\n\n - Experience operating in a high-growth technology company.\n\n - Experience leading globally distributed teams.\n\n - Demonstrated ability to create structure and drive execution in rapidly evolving environments.\n\n - Experience working across multiple legal practice areas, including corporate, litigation, investigations, regulatory, compliance, and legal operations.\n\n\n\n\nCOMPENSATION\n\n$400,000 - $450,000 USD OTE 75/25\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"f8857e81-4062-4669-a7e3-7b73b114979b","title":"Support Operations Data Analyst","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-06-15T20:19:44.526+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/f8857e81-4062-4669-a7e3-7b73b114979b","applyUrl":"https://jobs.ashbyhq.com/harvey/f8857e81-4062-4669-a7e3-7b73b114979b/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
User Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
Translate support data into clear narratives: what's happening, why, and what to do about it
Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
Work with Harvey's central data team to connect support data to broader product and customer data sources
Identify and close data collection gaps — if we can't measure it, help define how we should
Design feedback loops that connect support signals to Product, Engineering, and Customer Success
Quantify the operational cost of product bugs, feature gaps, and onboarding failures
Contribute to QA analytics as the QA program matures
Track ticket deflection, AI/chatbot performance, and self-service effectiveness
Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders
Required
3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
Strong data storytelling — you don't just present numbers, you write the narrative
Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
Experience with Python for data manipulation or automation
Familiarity with dbt or similar data transformation tooling
Experience building or contributing to QA analytics programs
Background supporting enterprise SaaS or AI-native products
Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process
$112,000 - $168,000 USD
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nUser Operations runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.\n\nAs Harvey's first Support Operations Data Analyst, you'll own the analytics function for the User Operations org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.\n\nThis is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own recurring reporting for User Operations — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences\n\n - Translate support data into clear narratives: what's happening, why, and what to do about it\n\n - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time\n\n - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance\n\n - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need\n\n - Work with Harvey's central data team to connect support data to broader product and customer data sources\n\n - Identify and close data collection gaps — if we can't measure it, help define how we should\n\n - Design feedback loops that connect support signals to Product, Engineering, and Customer Success\n\n - Quantify the operational cost of product bugs, feature gaps, and onboarding failures\n\n - Contribute to QA analytics as the QA program matures\n\n - Track ticket deflection, AI/chatbot performance, and self-service effectiveness\n\n - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools\n\n - Support ad hoc analytical requests from the Support Operations Manager, User Operations leadership, and senior stakeholders\n\n\n\n\nWHAT YOU HAVE\n\nRequired\n\n - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function\n\n - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't\n\n - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)\n\n - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent\n\n - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly\n\n - Strong data storytelling — you don't just present numbers, you write the narrative\n\n - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at\n\nStrong Plus\n\n - Experience with Python for data manipulation or automation\n\n - Familiarity with dbt or similar data transformation tooling\n\n - Experience building or contributing to QA analytics programs\n\n - Background supporting enterprise SaaS or AI-native products\n\n - Experience working with Zendesk APIs or extracting data beyond standard reporting\n\nKey Attributes\n\n - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier\n\n - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask\n\n - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong\n\n - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself\n\n - Ownership: you treat User Operations analytics as your problem to solve, not a ticket queue to process\n\n\n\n\nCOMPENSATION\n\n$112,000 - $168,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-ML1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"fa0dede0-978e-4a14-b3d4-3b9e73dbfe25","title":"Head of AMER Legal Engineering (Law Firms)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-29T16:21:03.290+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/fa0dede0-978e-4a14-b3d4-3b9e73dbfe25","applyUrl":"https://jobs.ashbyhq.com/harvey/fa0dede0-978e-4a14-b3d4-3b9e73dbfe25/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Reporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering Law Firm focused teams in the Americas.
You will directly manage Legal Engineering Managers and oversee the teams focused on supporting our pre-sales law firm engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.
Success in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.
Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's law firm customers.
Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.
Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.
Act as a trusted advisor to law firm leaders and an influential partner to senior stakeholders across Harvey.
Drive organizational performance through effective planning, resource management, talent development, and operational excellence.
Help define the future of Legal Engineering and how Harvey partners with the world's leading law firms.
Qualified lawyer with 9+ years of post-qualification experience (PQE).
Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
Experience leading managers and manager-led organizations, not solely individual contributors.
Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.
Experience owning organizational systems, processes, and operating models.
Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.
Strong track record of managing upward and influencing senior leaders.
Experience representing an organization externally and building trusted relationships with executive-level stakeholders.
Deep understanding of law firm operations, legal workflows, and the legal technology landscape.
Exceptional communication, leadership, and organizational skills.
Experience leading teams outside of a traditional law firm hierarchy.
Experience in legal technology, professional services, consulting, legal innovation, or other customer-facing organizations.
Experience operating in a high-growth technology company.
Experience leading globally distributed teams.
Demonstrated ability to create structure and drive execution in rapidly evolving environments.
$400,000 - $450,000 USD OTE 75/25
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nReporting to the VP, Legal Engineering & Regulatory Investigations, you will lead Harvey's Legal Engineering Law Firm focused teams in the Americas.\n\nYou will directly manage Legal Engineering Managers and oversee the teams focused on supporting our pre-sales law firm engagements. This is a second-line leadership role focused on organizational leadership, operational excellence, and cross-functional execution.\n\nSuccess in this role requires exceptional people leadership, strong business judgment, and the ability to build systems and processes that enable teams to operate effectively at scale. You will partner closely with leaders across Product, Engineering, Sales, Customer Success, and Operations to deliver exceptional outcomes for customers while helping shape the future of Legal Engineering at Harvey.\n\n\n\n\nWHAT YOU'LL DO\n\n - Lead, develop, and scale a team of Legal Engineering Managers and their organizations serving Harvey's law firm customers.\n\n - Build the systems, processes, and operating mechanisms that enable Legal Engineering to deliver exceptional customer outcomes at scale.\n\n - Partner closely with Product, Engineering, Sales, Customer Success, and Operations to align priorities and drive execution across the business.\n\n - Act as a trusted advisor to law firm leaders and an influential partner to senior stakeholders across Harvey.\n\n - Drive organizational performance through effective planning, resource management, talent development, and operational excellence.\n\n - Help define the future of Legal Engineering and how Harvey partners with the world's leading law firms.\n\n\n\n\nWHAT YOU HAVE\n\n - Qualified lawyer with 9+ years of post-qualification experience (PQE).\n\n - Experience practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.\n\n - Experience leading managers and manager-led organizations, not solely individual contributors.\n\n - Demonstrated success building and scaling high-performing teams in complex, fast-paced environments.\n\n - Experience owning organizational systems, processes, and operating models.\n\n - Proven ability to build strong cross-functional partnerships and drive results across multiple stakeholders.\n\n - Strong track record of managing upward and influencing senior leaders.\n\n - Experience representing an organization externally and building trusted relationships with executive-level stakeholders.\n\n - Deep understanding of law firm operations, legal workflows, and the legal technology landscape.\n\n - Exceptional communication, leadership, and organizational skills.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience leading teams outside of a traditional law firm hierarchy.\n\n - Experience in legal technology, professional services, consulting, legal innovation, or other customer-facing organizations.\n\n - Experience operating in a high-growth technology company.\n\n - Experience leading globally distributed teams.\n\n - Demonstrated ability to create structure and drive execution in rapidly evolving environments.\n\n\n\n\nCOMPENSATION\n\n$400,000 - $450,000 USD OTE 75/25\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"faad5890-ab47-4b03-9d5d-2ced0668356d","title":"Mid Market Account Executive - Paris (Spanish Speaker)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Paris","secondaryLocations":[],"publishedAt":"2026-06-22T15:11:45.300+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"France"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/faad5890-ab47-4b03-9d5d-2ced0668356d","applyUrl":"https://jobs.ashbyhq.com/harvey/faad5890-ab47-4b03-9d5d-2ced0668356d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. As part of the founding Mid Market team in Paris, you will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients across Italy, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
Achieve and exceed revenue targets and other key sales metrics.
Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
Travel may be required from time to time, including visits to customer office locations and company offices.
Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
Excited about prospecting, and capable of independently leading a sales cycle from start to finish.
Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.
Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Fluency in English and Spanish, both spoken and written
Experience working in or adjacent to the Legal industry a plus but not required.
#LI-KS2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. As part of the founding Mid Market team in Paris, you will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients across Italy, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.\n\n - Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.\n\n - Achieve and exceed revenue targets and other key sales metrics.\n\n - Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.\n\n - Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.\n\n - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.\n\n - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.\n\n - Travel may be required from time to time, including visits to customer office locations and company offices.\n\n\n\nWHAT YOU HAVE\n\n - Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.\n\n - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.\n\n - Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene.\n\n - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.\n\n - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.\n\n - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.\n\n - Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.\n\n - Fluency in English and Spanish, both spoken and written\n\n - Experience working in or adjacent to the Legal industry a plus but not required.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-KS2\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"fac2c6f4-344b-4be8-a291-b0c5373d1ff6","title":"Recruiting Operations Manager","department":"Recruiting","team":"Recruiting","employmentType":"FullTime","location":"Dublin","secondaryLocations":[],"publishedAt":"2026-06-22T14:57:44.145+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/harvey/fac2c6f4-344b-4be8-a291-b0c5373d1ff6","applyUrl":"https://jobs.ashbyhq.com/harvey/fac2c6f4-344b-4be8-a291-b0c5373d1ff6/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.
Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.
5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.
#LI-KC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack—including Ashby architecture, integrations, and emerging AI tooling—and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.\n\n - Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.\n\n - Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.\n\n - Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.\n\n - Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.\n\n - Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.\n\n\n\n\n\n\n\nWHAT YOU HAVE\n\n - 5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.\n\n - Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.\n\n - Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.\n\n - Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.\n\n - Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.\n\n - Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-KC1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"fc038666-be6f-4365-be8d-fb46e520473d","title":"Staff Software Engineer, Agents","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-01T18:53:51.015+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/fc038666-be6f-4365-be8d-fb46e520473d","applyUrl":"https://jobs.ashbyhq.com/harvey/fc038666-be6f-4365-be8d-fb46e520473d/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.
You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.
We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.
Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.
Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.
Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.
Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.
Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.
Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.
Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.
Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.
Stay current on new developments in agentic systems and bring those learnings back to the products we build.
Passion for building effective domain-specific agents.
Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.
Comfortable with when and how to use evaluations to drive quality.
Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.
8+ years (post-BS/MS) of software engineering experience.
We are hiring for this role across Mid, Senior, and Staff levels.
Proficiency in Python and experience working with LLM APIs and agent frameworks.
Experience with shipping user-facing products, either on the backend or full-stack.
$231,000 - $340,000 USD
#LI-BB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nAs a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.\n\nYou will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.\n\nWe're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.\n\n\n\n\nREPRESENTATIVE PROJECTS\n\n - Save weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.\n\n - Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal \"playbook\" to contracts.\n\n - Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.\n\n - Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.\n\n\n\n\nWHAT YOU'LL DO\n\n - Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.\n\n - Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.\n\n - Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.\n\n - Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.\n\n - Stay current on new developments in agentic systems and bring those learnings back to the products we build.\n\n\n\n\nWHAT YOU HAVE\n\n - Passion for building effective domain-specific agents.\n\n - Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.\n\n - Comfortable with when and how to use evaluations to drive quality.\n\n - Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.\n\n - 8+ years (post-BS/MS) of software engineering experience.\n\n - We are hiring for this role across Mid, Senior, and Staff levels.\n\n - Proficiency in Python and experience working with LLM APIs and agent frameworks.\n\n - Experience with shipping user-facing products, either on the backend or full-stack.\n\n\n\n\nCOMPENSATION RANGE\n\n\n\n$231,000 - $340,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n\n\n#LI-BB1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"fd3eee99-2c94-4127-8b82-3582a79cd418","title":"Legal Engineer (Law Firm, Corporate)","department":"Go to Market","team":"Go to Market","employmentType":"FullTime","location":"Dallas","secondaryLocations":[],"publishedAt":"2026-06-17T14:36:48.460+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Dallas"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/fd3eee99-2c94-4127-8b82-3582a79cd418","applyUrl":"https://jobs.ashbyhq.com/harvey/fd3eee99-2c94-4127-8b82-3582a79cd418/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.
This Corporate-focused Legal Engineer role is designed for attorneys with transactional experience in capital markets, private equity, M&A, finance, banking, fund formation, EC/VC, real estate or other general corporate practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.
Work directly with corporate lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.
Serve as the voice of the customer, translating feedback and legal workflow insights from corporate practitioners into concrete, lawyer-ready product direction.
Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.
Build and refine product demonstrations, workflows, and use cases that reflect how corporate legal teams actually work, including how AI is transforming those workflows.
Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal practices.
You move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.
JD or equivalent legal qualification.
At least 3 years of experience in a transactional practice such as M&A, private equity, capital markets, finance, fund formation, banking, EC/VC, real estate or related practice areas at a top-tier law firm or sophisticated in-house legal team.
Strong understanding of the workflows, challenges, and demands faced by corporate lawyers.
Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.
Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.
Curiosity about AI and its potential to transform legal practice.
A practical, solutions-oriented mindset and enthusiasm for working directly with customers.
Experience in client-facing roles, law firm business development, transaction management, or cross-functional collaboration is a plus.
$270,000 - $320,000 USD OTE 75/25 split
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey’s Legal Engineers are former practicing lawyers who bridge customers, sales, and product to support all aspects of our sales strategy and product development. As trusted advisors to the lawyers they work with, they lead sharp discovery and tailored product demonstrations, translating real legal work into Harvey solutions that provide clear value for lawyers.\n\nThis Corporate-focused Legal Engineer role is designed for attorneys with transactional experience in capital markets, private equity, M&A, finance, banking, fund formation, EC/VC, real estate or other general corporate practices who are excited about the future of AI in legal services. As strategic partners to legal teams, Legal Engineers thrive in ambiguity and help lawyers do higher-quality work faster and with more confidence using Harvey.\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Work directly with corporate lawyers at current and prospective customers to uncover workflow pain points, recommend solutions, and demonstrate how Harvey fits into real legal work.\n\n - Serve as the voice of the customer, translating feedback and legal workflow insights from corporate practitioners into concrete, lawyer-ready product direction.\n\n - Partner closely with product, engineering, sales, and marketing teams to shape Harvey’s roadmap and ensure the product evolves in ways legal teams trust and adopt.\n\n - Build and refine product demonstrations, workflows, and use cases that reflect how corporate legal teams actually work, including how AI is transforming those workflows.\n\n - Introduce new capabilities in a way that is tailored, credible, and compelling for each customer, continuously raising the bar for how Harvey is deployed across corporate legal practices.\n\n\n\n\n\nWHAT YOU HAVE\n\nYou move confidently through uncertainty, you operate at speed, and ship solutions that work—iterating quickly with lawyers, sales teams, and product partners to help Harvey and its customers win. You bring deep curiosity about AI's potential to transform legal work, a bias toward action, and the creativity to solve problems nobody's cracked yet.\n\n - JD or equivalent legal qualification.\n\n - At least 3 years of experience in a transactional practice such as M&A, private equity, capital markets, finance, fund formation, banking, EC/VC, real estate or related practice areas at a top-tier law firm or sophisticated in-house legal team.\n\n - Strong understanding of the workflows, challenges, and demands faced by corporate lawyers.\n\n - Executive presence and relationship-building skills, with the ability to establish credibility with legal professionals at all levels.\n\n - Outstanding communication and presentation skills, whether leading a live product demo, facilitating a workshop, or engaging in strategic customer conversations.\n\n - Curiosity about AI and its potential to transform legal practice.\n\n - A practical, solutions-oriented mindset and enthusiasm for working directly with customers.\n\n - Experience in client-facing roles, law firm business development, transaction management, or cross-functional collaboration is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$270,000 - $320,000 USD OTE 75/25 split\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LS1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"fe28fb9b-c7bf-42ec-8fca-ac775ee3a1c3","title":"Technical Account Manager, APAC","department":"Customer Success","team":"Customer Success","employmentType":"FullTime","location":"Sydney","secondaryLocations":[],"publishedAt":"2026-06-29T22:18:38.307+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/fe28fb9b-c7bf-42ec-8fca-ac775ee3a1c3","applyUrl":"https://jobs.ashbyhq.com/harvey/fe28fb9b-c7bf-42ec-8fca-ac775ee3a1c3/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
The Technical Account Manager joins Harvey's Premium Technical Support team to serve as a dedicated, technically expert partner for Harvey's most strategic customers across the APAC region. Sitting within the broader post-sales organization, the team's mission is to deliver rapid, high-fidelity technical support that strengthens customer trust and accelerates product adoption in one of Harvey's fastest-growing markets. This role drives end-to-end resolution of complex, time-critical issues for enterprise clients — including law firms and in-house legal teams — while partnering closely with Customer Success, Engineering, and Product to surface insights that improve the platform. It is a rare opportunity to shape the Premium Support function in APAC from the ground up, combining deep technical problem-solving with relationship-driven customer engagement at a category-defining legal AI company.
Serve as a primary escalation point for Majors accounts across APAC, owning high-severity and technically complex support cases through resolution.
Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams.
Maintain deep account context — including customer workflows, configurations, integrations, and sensitivities — and apply that context to troubleshooting and communications.
Lead clear, proactive incident communications for APAC customers, translating technical updates into customer-specific impact, expectations, and next steps.
Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity across the region.
Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling tailored to APAC customer needs.
Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account-facing roles.
Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams.
Exceptional judgment under pressure, with comfort operating in high-severity, time-sensitive, and confidential situations.
Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders.
Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust.
Comfort operating in ambiguity and contributing to process-building in a fast-scaling environment.
Location: Sydney, NSW (Hybrid with flexibility)
Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
Professional Development: Annual support for courses, certifications, conferences, and books.
Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
#LI-GW1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nThe Technical Account Manager joins Harvey's Premium Technical Support team to serve as a dedicated, technically expert partner for Harvey's most strategic customers across the APAC region. Sitting within the broader post-sales organization, the team's mission is to deliver rapid, high-fidelity technical support that strengthens customer trust and accelerates product adoption in one of Harvey's fastest-growing markets. This role drives end-to-end resolution of complex, time-critical issues for enterprise clients — including law firms and in-house legal teams — while partnering closely with Customer Success, Engineering, and Product to surface insights that improve the platform. It is a rare opportunity to shape the Premium Support function in APAC from the ground up, combining deep technical problem-solving with relationship-driven customer engagement at a category-defining legal AI company.\n\n\n\n\n\n\n\nWHAT YOU'LL DO\n\n - Serve as a primary escalation point for Majors accounts across APAC, owning high-severity and technically complex support cases through resolution.\n\n - Triage, investigate, and resolve urgent customer issues with speed and sound judgment, coordinating across Support, Customer Success, Engineering, Product, and Security teams.\n\n - Maintain deep account context — including customer workflows, configurations, integrations, and sensitivities — and apply that context to troubleshooting and communications.\n\n - Lead clear, proactive incident communications for APAC customers, translating technical updates into customer-specific impact, expectations, and next steps.\n\n - Document root causes, resolutions, and preventative actions to improve product reliability, internal knowledge coverage, and operational maturity across the region.\n\n - Contribute to the development and continuous improvement of escalation playbooks, runbooks, and support tooling tailored to APAC customer needs.\n\n\n\n\nWHAT YOU HAVE\n\n - Experience supporting enterprise or highly regulated software products in technical support, escalation management, or technical account-facing roles.\n\n - Strong technical foundation, with the ability to troubleshoot complex systems and collaborate effectively with Engineering and Product teams.\n\n - Exceptional judgment under pressure, with comfort operating in high-severity, time-sensitive, and confidential situations.\n\n - Clear, polished written and verbal communication skills, with experience engaging senior customer stakeholders.\n\n - Demonstrated ability to manage multiple urgent issues simultaneously while maintaining accuracy, composure, and customer trust.\n\n - Comfort operating in ambiguity and contributing to process-building in a fast-scaling environment.\n\n\n\n\nADDITIONAL INFORMATION\n\n - Location: Sydney, NSW (Hybrid with flexibility)\n\n - Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role\n\n\n\n\nWHAT WE OFFER\n\n - Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home\n\n - Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.\n\n - Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.\n\n - Retirement & Security: Comprehensive coverage designed to support your long-term well-being.\n\n - Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.\n\n - Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.\n\n - Professional Development: Annual support for courses, certifications, conferences, and books.\n\n - Remote Work Allowance: Monthly support for home office, internet, and phone expenses.\n\n - Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-GW1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"fe3a40b5-bcf8-413a-961b-d9cb2ffe7ad9","title":"Growth Marketing Manager, EMEA","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-07-09T16:26:06.511+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/fe3a40b5-bcf8-413a-961b-d9cb2ffe7ad9","applyUrl":"https://jobs.ashbyhq.com/harvey/fe3a40b5-bcf8-413a-961b-d9cb2ffe7ad9/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Harvey is growing fast across EMEA, and we’re looking for a Growth Marketing Manager to help build the engine behind that growth.
This is a high-impact role for someone who loves finding the signal in messy systems, turning early-stage motion into scalable process, and using data, automation, AI, and sharp commercial judgment to make marketing work harder. You’ll sit at the intersection of regional marketing, revenue operations, campaigns, localisation, and Sales acceleration - understanding what’s working, what’s breaking, and what we should build next.
As one of the first dedicated EMEA marketing hires, you won’t inherit a perfectly built machine. You’ll create it. From improving lead routing and campaign follow-up, localising global campaigns, and creating the reporting we need to make better decisions, this role is about building the infrastructure that turns EMEA marketing activity into measurable pipeline.
It’s a great fit for a technical marketing generalist: someone analytical, creative, commercially minded, AI-forward, and excited by the chance to build from scratch in one of the fastest-growing companies in AI.
Build EMEA-owned growth programmes from scratch: Identify opportunities for regional campaigns, sales acceleration plays, nurture motions, webinars, content-led activations, partner moments, and other programmes that drive awareness, qualified demand, and pipeline across priority markets.
Make global campaigns work in EMEA: Partner with central marketing teams across paid, web, content, lifecycle, events, and brand to adapt global launches for local markets.
Own the EMEA growth infrastructure: Act as the connective tissue between global marketing infrastructure and local EMEA execution, ensuring regional needs are represented while staying aligned to central teams. Improve how leads are captured, enriched, routed, followed up, and measured across campaigns.
Turn data into regional insights: Own insight into the EMEA funnel to identify gaps in lead flow, conversion, attribution, localisation, and channel/campaign performance.
Build repeatable playbooks and processes: Use AI and automation to scale the motion and identify repeatable workflows that can be automated or accelerated. Create the foundations for how EMEA growth marketing operates as the region scales, balancing speed, quality, local relevance, and global alignment.
4–7 years of experience in growth marketing, demand generation, marketing operations, or regional marketing.
Strong understanding of full-funnel marketing.
Hands-on experience with marketing and revenue tools.
Comfortable working with imperfect data and messy systems; able to diagnose problems, prioritise fixes, and build practical processes that scale.
Experience adapting campaigns for regional or local markets.
Commercially minded, with a clear understanding of how marketing activity supports awareness, engagement, pipeline creation, opportunity acceleration, and revenue.
Strong analytical skills, with the ability to turn data into actionable recommendations for Marketing and Sales.
Highly organised, with the ability to manage multiple workflows, stakeholders, markets, and timelines at once.
Strong cross-functional collaboration skills.
Comfortable working in ambiguity and building from scratch.
AI-forward mindset, with curiosity and practical experience using AI to improve marketing output, automate repetitive work, personalise campaigns, and analyse performance.
Experience marketing to legal, financial services, consulting, enterprise, or other high-touch professional audiences is a plus.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nHarvey is growing fast across EMEA, and we’re looking for a Growth Marketing Manager to help build the engine behind that growth.\n\nThis is a high-impact role for someone who loves finding the signal in messy systems, turning early-stage motion into scalable process, and using data, automation, AI, and sharp commercial judgment to make marketing work harder. You’ll sit at the intersection of regional marketing, revenue operations, campaigns, localisation, and Sales acceleration - understanding what’s working, what’s breaking, and what we should build next.\n\nAs one of the first dedicated EMEA marketing hires, you won’t inherit a perfectly built machine. You’ll create it. From improving lead routing and campaign follow-up, localising global campaigns, and creating the reporting we need to make better decisions, this role is about building the infrastructure that turns EMEA marketing activity into measurable pipeline.\n\nIt’s a great fit for a technical marketing generalist: someone analytical, creative, commercially minded, AI-forward, and excited by the chance to build from scratch in one of the fastest-growing companies in AI.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build EMEA-owned growth programmes from scratch: Identify opportunities for regional campaigns, sales acceleration plays, nurture motions, webinars, content-led activations, partner moments, and other programmes that drive awareness, qualified demand, and pipeline across priority markets.\n\n - Make global campaigns work in EMEA: Partner with central marketing teams across paid, web, content, lifecycle, events, and brand to adapt global launches for local markets.\n\n - Own the EMEA growth infrastructure: Act as the connective tissue between global marketing infrastructure and local EMEA execution, ensuring regional needs are represented while staying aligned to central teams. Improve how leads are captured, enriched, routed, followed up, and measured across campaigns.\n\n - Turn data into regional insights: Own insight into the EMEA funnel to identify gaps in lead flow, conversion, attribution, localisation, and channel/campaign performance.\n\n - Build repeatable playbooks and processes: Use AI and automation to scale the motion and identify repeatable workflows that can be automated or accelerated. Create the foundations for how EMEA growth marketing operates as the region scales, balancing speed, quality, local relevance, and global alignment.\n\n\n\nWHAT YOU HAVE\n\n - 4–7 years of experience in growth marketing, demand generation, marketing operations, or regional marketing.\n\n - Strong understanding of full-funnel marketing.\n\n - Hands-on experience with marketing and revenue tools.\n\n - Comfortable working with imperfect data and messy systems; able to diagnose problems, prioritise fixes, and build practical processes that scale.\n\n - Experience adapting campaigns for regional or local markets.\n\n - Commercially minded, with a clear understanding of how marketing activity supports awareness, engagement, pipeline creation, opportunity acceleration, and revenue.\n\n - Strong analytical skills, with the ability to turn data into actionable recommendations for Marketing and Sales.\n\n - Highly organised, with the ability to manage multiple workflows, stakeholders, markets, and timelines at once.\n\n - Strong cross-functional collaboration skills.\n\n - Comfortable working in ambiguity and building from scratch.\n\n - AI-forward mindset, with curiosity and practical experience using AI to improve marketing output, automate repetitive work, personalise campaigns, and analyse performance.\n\n - Experience marketing to legal, financial services, consulting, enterprise, or other high-touch professional audiences is a plus.\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-LE1\n\n\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"fe591ea3-4c53-4009-b1bb-7924d6fbc1f3","title":"Field Marketing Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"New York","secondaryLocations":[],"publishedAt":"2026-05-29T14:12:58.255+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"New York","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/fe591ea3-4c53-4009-b1bb-7924d6fbc1f3","applyUrl":"https://jobs.ashbyhq.com/harvey/fe591ea3-4c53-4009-b1bb-7924d6fbc1f3/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re looking for an experienced, hands-on Field Marketing Manager to own and execute our field marketing strategy. This role blends best-in-class tactical execution with strategic planning and operational rigor. You’ll lead the planning and delivery of first-party and third-party events, regional activations, and integrated campaigns designed to drive pipeline, lead generation, and revenue impact across the US market.
This is an individual contributor role suited to someone who thrives in execution, partners closely with GTM, and is equally comfortable running events on the ground and building the playbooks, processes, and agency relationships that allow field marketing to scale.
Own the planning and execution of US field marketing programs, including first-party events (executive dinners, roundtables, workshops, community building events) and third-party events (conferences, sponsorships, partner activations).
Design and deliver field marketing initiatives that drive measurable pipeline and lead generation, aligned to regional targets, priority accounts, and GTM objectives.
Partner closely with the US GTM team to develop territory-based and account-focused event strategies, including pre- and post-event engagement and follow-up.
Manage end-to-end event delivery, including budgets, logistics, vendors, agencies, on-site execution, and post-event reporting.
Lead the development of scalable field marketing playbooks, processes, and best practices to support growth and consistency globally.
Own and manage relationships with external agencies, event partners, and third-party organizers, ensuring high-quality delivery and strong ROI.
Track, analyze, and report on the performance of field marketing activities, using data and insights to continuously improve impact and efficiency.
4–7 years of experience in field marketing, event marketing, or demand generation within B2B SaaS or professional services.
Proven ability to deliver high-impact field events and activations that drive measurable pipeline and lead generation.
Strong experience partnering with Sales on territory-based or account-focused marketing initiatives.
Excellent communication, organization, and stakeholder management skills, with a high bar for execution and detail.
Familiarity with tools such as Salesforce, Marketo (or similar), and event platforms is highly desirable.
Experience marketing to legal, financial services, consulting, or other high-touch professional audiences is a plus.
$112,000-168,000 USD
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re looking for an experienced, hands-on Field Marketing Manager to own and execute our field marketing strategy. This role blends best-in-class tactical execution with strategic planning and operational rigor. You’ll lead the planning and delivery of first-party and third-party events, regional activations, and integrated campaigns designed to drive pipeline, lead generation, and revenue impact across the US market.\n\nThis is an individual contributor role suited to someone who thrives in execution, partners closely with GTM, and is equally comfortable running events on the ground and building the playbooks, processes, and agency relationships that allow field marketing to scale.\n\n\n\n\n\nWHAT YOU'LL DO\n\n\n\n\n - Own the planning and execution of US field marketing programs, including first-party events (executive dinners, roundtables, workshops, community building events) and third-party events (conferences, sponsorships, partner activations).\n\n - Design and deliver field marketing initiatives that drive measurable pipeline and lead generation, aligned to regional targets, priority accounts, and GTM objectives.\n\n - Partner closely with the US GTM team to develop territory-based and account-focused event strategies, including pre- and post-event engagement and follow-up.\n\n - Manage end-to-end event delivery, including budgets, logistics, vendors, agencies, on-site execution, and post-event reporting.\n\n - Lead the development of scalable field marketing playbooks, processes, and best practices to support growth and consistency globally.\n\n - Own and manage relationships with external agencies, event partners, and third-party organizers, ensuring high-quality delivery and strong ROI.\n\n - Track, analyze, and report on the performance of field marketing activities, using data and insights to continuously improve impact and efficiency.\n \n \n\n\nWHAT YOU HAVE\n\n - 4–7 years of experience in field marketing, event marketing, or demand generation within B2B SaaS or professional services.\n\n - Proven ability to deliver high-impact field events and activations that drive measurable pipeline and lead generation.\n\n - Strong experience partnering with Sales on territory-based or account-focused marketing initiatives.\n\n - Excellent communication, organization, and stakeholder management skills, with a high bar for execution and detail.\n\n - Familiarity with tools such as Salesforce, Marketo (or similar), and event platforms is highly desirable.\n\n - Experience marketing to legal, financial services, consulting, or other high-touch professional audiences is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$112,000-168,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-TM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"},{"id":"ff7ae5ed-8005-41e1-a5b6-ffb743d78d21","title":"Field Marketing Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-29T14:12:43.619+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/harvey/ff7ae5ed-8005-41e1-a5b6-ffb743d78d21","applyUrl":"https://jobs.ashbyhq.com/harvey/ff7ae5ed-8005-41e1-a5b6-ffb743d78d21/application","descriptionHtml":"At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
We’re looking for an experienced, hands-on Field Marketing Manager to own and execute our field marketing strategy. This role blends best-in-class tactical execution with strategic planning and operational rigor. You’ll lead the planning and delivery of first-party and third-party events, regional activations, and integrated campaigns designed to drive pipeline, lead generation, and revenue impact across the US market.
This is an individual contributor role suited to someone who thrives in execution, partners closely with GTM, and is equally comfortable running events on the ground and building the playbooks, processes, and agency relationships that allow field marketing to scale.
Own the planning and execution of US field marketing programs, including first-party events (executive dinners, roundtables, workshops, community building events) and third-party events (conferences, sponsorships, partner activations).
Design and deliver field marketing initiatives that drive measurable pipeline and lead generation, aligned to regional targets, priority accounts, and GTM objectives.
Partner closely with the US GTM team to develop territory-based and account-focused event strategies, including pre- and post-event engagement and follow-up.
Manage end-to-end event delivery, including budgets, logistics, vendors, agencies, on-site execution, and post-event reporting.
Lead the development of scalable field marketing playbooks, processes, and best practices to support growth and consistency globally.
Own and manage relationships with external agencies, event partners, and third-party organizers, ensuring high-quality delivery and strong ROI.
Track, analyze, and report on the performance of field marketing activities, using data and insights to continuously improve impact and efficiency.
4–7 years of experience in field marketing, event marketing, or demand generation within B2B SaaS or professional services.
Proven ability to deliver high-impact field events and activations that drive measurable pipeline and lead generation.
Strong experience partnering with Sales on territory-based or account-focused marketing initiatives.
Excellent communication, organization, and stakeholder management skills, with a high bar for execution and detail.
Familiarity with tools such as Salesforce, Marketo (or similar), and event platforms is highly desirable.
Experience marketing to legal, financial services, consulting, or other high-touch professional audiences is a plus.
$112,000-168,000 USD
#LI-TM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
","descriptionPlain":"WHY HARVEY\n\nAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.\n\nThis is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.\n\nOur team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.\n\nAt Harvey, the future of professional services is being written today — and we’re just getting started.\n\n\n\n\nROLE OVERVIEW\n\nWe’re looking for an experienced, hands-on Field Marketing Manager to own and execute our field marketing strategy. This role blends best-in-class tactical execution with strategic planning and operational rigor. You’ll lead the planning and delivery of first-party and third-party events, regional activations, and integrated campaigns designed to drive pipeline, lead generation, and revenue impact across the US market.\n\nThis is an individual contributor role suited to someone who thrives in execution, partners closely with GTM, and is equally comfortable running events on the ground and building the playbooks, processes, and agency relationships that allow field marketing to scale.\n\n\n\n\n\nWHAT YOU'LL DO\n\n\n\n\n - Own the planning and execution of US field marketing programs, including first-party events (executive dinners, roundtables, workshops, community building events) and third-party events (conferences, sponsorships, partner activations).\n\n - Design and deliver field marketing initiatives that drive measurable pipeline and lead generation, aligned to regional targets, priority accounts, and GTM objectives.\n\n - Partner closely with the US GTM team to develop territory-based and account-focused event strategies, including pre- and post-event engagement and follow-up.\n\n - Manage end-to-end event delivery, including budgets, logistics, vendors, agencies, on-site execution, and post-event reporting.\n\n - Lead the development of scalable field marketing playbooks, processes, and best practices to support growth and consistency globally.\n\n - Own and manage relationships with external agencies, event partners, and third-party organizers, ensuring high-quality delivery and strong ROI.\n\n - Track, analyze, and report on the performance of field marketing activities, using data and insights to continuously improve impact and efficiency.\n \n \n\n\nWHAT YOU HAVE\n\n - 4–7 years of experience in field marketing, event marketing, or demand generation within B2B SaaS or professional services.\n\n - Proven ability to deliver high-impact field events and activations that drive measurable pipeline and lead generation.\n\n - Strong experience partnering with Sales on territory-based or account-focused marketing initiatives.\n\n - Excellent communication, organization, and stakeholder management skills, with a high bar for execution and detail.\n\n - Familiarity with tools such as Salesforce, Marketo (or similar), and event platforms is highly desirable.\n\n - Experience marketing to legal, financial services, consulting, or other high-touch professional audiences is a plus.\n\n\n\n\n\nCOMPENSATION\n\n$112,000-168,000 USD\n\n\n\n\nDEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].\n\n#LI-TM1\n\nHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai"}],"apiVersion":"1"}