1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Identity and access is foundational to how Headway operates securely at scale. In this role you will set the direction for our identity and access program, resolve the hardest architectural problems where identity, endpoint, security, and the broader IT platform intersect, and raise the technical bar for the engineers around you. You will be deepest in IAM, but you will lead well beyond it.
Set the multi-year direction for identity and access at Headway. Own the IAM strategy and roadmap (lifecycle, JML automation, IdP architecture) as a group-level program tied to business outcomes, not just a set of workflows to run.
Represent identity in company-wide engineering and security strategy. Bring a point of view to architecture and platform decisions, and be the person leadership consults on where identity and access should go next.
Resolve the hard, cross-domain architectural problems where identity, endpoint, security, and the broader IT platform intersect: API/SCIM/OIDC/SAML integration design, RBAC modeling, and device-to-identity trust. Set the patterns other engineers build on.
Lead the org-wide move to least-privilege / RBAC as a change program: define the model, sequence the rollout, manage user impact, and drive cross-functional adoption across pods so it actually sticks.
Raise the automation and reliability bar. Architect provisioning, de-provisioning, and access-change automation that eliminates manual toil at scale, and set the standards and guardrails the team builds against, rather than just authoring individual integrations.
Own major identity incidents end-to-end. Lead response and postmortems for high-severity identity and access events and turn the learnings into durable reliability and control improvements.
Level up the team. Mentor engineers across IT Engineering, set documentation and quality standards, and advise leadership on identity and access risk, tooling, and investment.
Have 7+ years in IAM / identity engineering in fast-paced SaaS environments supporting a distributed workforce, with deep Okta expertise, and enough breadth across endpoint, security, and IT platform to lead beyond identity alone.
Have defined the technical strategy and architecture for identity programs, not just implemented them, including JML automation and SaaS integration via APIs, SCIM, and OIDC/SAML.
Have led organization-wide access-control or RBAC deployments as the technical owner, driving cross-functional alignment and managing user impact at scale.
Set standards other engineers follow. You've established patterns, guardrails, and documentation practices that outlast any single project.
Represent technical decisions to senior stakeholders and leadership, synthesizing complex tradeoffs into clear direction that drives business efficiency.
Mentor and grow other engineers, and actively shape team culture, hiring, and onboarding.
Lead incident response and reliability improvements for identity-critical systems.
Operate with autonomy and methodical ownership, planning and executing group-level work with visibility, and stay current on identity and privacy best practices in a regulated (HIPAA / SOC 2 / HITRUST) environment.
Identity and Access Management: Okta, Lumos
Email and Messaging: Gmail and Slack
Document Creation and Collaboration: Google Workspace, Confluence
Credential Management: 1Password
Ticketing: Jira Service Desk, ZenDesk, Jira Projects
Project Planning: Jira
Endpoint Management: Iru, InTune, ChromeOS, Kolide
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nIdentity and access is foundational to how Headway operates securely at scale. In this role you will set the direction for our identity and access program, resolve the hardest architectural problems where identity, endpoint, security, and the broader IT platform intersect, and raise the technical bar for the engineers around you. You will be deepest in IAM, but you will lead well beyond it.\n\n\n\n\nYOU’LL LOVE THIS ROLE IF YOU WANT TO:\n\n - Set the multi-year direction for identity and access at Headway. Own the IAM strategy and roadmap (lifecycle, JML automation, IdP architecture) as a group-level program tied to business outcomes, not just a set of workflows to run.\n\n - Represent identity in company-wide engineering and security strategy. Bring a point of view to architecture and platform decisions, and be the person leadership consults on where identity and access should go next.\n\n - Resolve the hard, cross-domain architectural problems where identity, endpoint, security, and the broader IT platform intersect: API/SCIM/OIDC/SAML integration design, RBAC modeling, and device-to-identity trust. Set the patterns other engineers build on.\n\n - Lead the org-wide move to least-privilege / RBAC as a change program: define the model, sequence the rollout, manage user impact, and drive cross-functional adoption across pods so it actually sticks.\n\n - Raise the automation and reliability bar. Architect provisioning, de-provisioning, and access-change automation that eliminates manual toil at scale, and set the standards and guardrails the team builds against, rather than just authoring individual integrations.\n\n - Own major identity incidents end-to-end. Lead response and postmortems for high-severity identity and access events and turn the learnings into durable reliability and control improvements.\n\n - Level up the team. Mentor engineers across IT Engineering, set documentation and quality standards, and advise leadership on identity and access risk, tooling, and investment.\n\n\nYOU MAY BE A GOOD FIT IF YOU:\n\n - Have 7+ years in IAM / identity engineering in fast-paced SaaS environments supporting a distributed workforce, with deep Okta expertise, and enough breadth across endpoint, security, and IT platform to lead beyond identity alone.\n\n - Have defined the technical strategy and architecture for identity programs, not just implemented them, including JML automation and SaaS integration via APIs, SCIM, and OIDC/SAML.\n\n - Have led organization-wide access-control or RBAC deployments as the technical owner, driving cross-functional alignment and managing user impact at scale.\n\n - Set standards other engineers follow. You've established patterns, guardrails, and documentation practices that outlast any single project.\n\n - Represent technical decisions to senior stakeholders and leadership, synthesizing complex tradeoffs into clear direction that drives business efficiency.\n\n - Mentor and grow other engineers, and actively shape team culture, hiring, and onboarding.\n\n - Lead incident response and reliability improvements for identity-critical systems.\n\n - Operate with autonomy and methodical ownership, planning and executing group-level work with visibility, and stay current on identity and privacy best practices in a regulated (HIPAA / SOC 2 / HITRUST) environment.\n\n\nTOOLS WE USE:\n\n - Identity and Access Management: Okta, Lumos\n\n - Email and Messaging: Gmail and Slack\n\n - Document Creation and Collaboration: Google Workspace, Confluence\n\n - Credential Management: 1Password\n\n - Ticketing: Jira Service Desk, ZenDesk, Jira Projects\n\n - Project Planning: Jira\n\n - Endpoint Management: Iru, InTune, ChromeOS, Kolide\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"f423d302-9b06-446b-85ba-d1ebc733c812","title":"Engineering Manager (Claims)","department":"All Cost Centers","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-06-03T21:48:19.137+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/f423d302-9b06-446b-85ba-d1ebc733c812","applyUrl":"https://jobs.ashbyhq.com/headway/f423d302-9b06-446b-85ba-d1ebc733c812/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Mental health care shouldn't come with surprise bills, and it shouldn't cost providers sleep wondering whether they'll get paid for the work they did. At Headway, getting insurance right — reliably, accurately, and in real time — is the single most leveraged problem we solve. It's the difference between a patient who can afford their first session and one who can't; between a provider who chooses Headway and one who doesn't.
We're hiring an Engineering Manager to lead the Claims Platform team inside Headway's insurance group. Claims Platform owns the round-trip between Headway and the payer / clearinghouse ecosystem: outbound claim submission, inbound response interpretation, and the structured record of the result — the \"claim stack.\" When an upstream decision is made on what, when, and where to file or refile a claim, your team makes sure the connection works, the most useful possible response comes back cleanly from the payer or clearinghouse (e.g. Stedi), and the result is recorded faithfully — so Claims Success, Billing Infrastructure, and the appointment lifecycle all operate against the same source of truth.
Your team owns the machinery that turns upstream decisions on where, when and how we file claims decisions into reliable, interpretable, recorded outcomes, measured against a clear north star: the percentage of appointments with a submittable primary claim that receive a conclusive payer response within 90 days.
This is infrastructure the rest of the company runs on — and it's about to matter even more. Headway is building Project Switchboard, a single, authoritative financial state machine for every appointment. In that world, the claims lifecycle is triggered cleanly by upstream billing state, the claims state machine is the master of the claim's world, and results flow back only when appropriate. As we scale and move toward automated and agentic workflows, the reliability and correctness of the Claims Platform is what keeps money moving accurately for patients, providers, and payers.
You'll lead this engineering team end-to-end, co-own the roadmap with your PM, and report to a senior manager who will give you the autonomy to run your team while being a close thought partner. We're a technical engineering org — managers here lead through credibility in design reviews and active code contributions, not through distance from the work.
An engineering team — hiring to a high bar, growing the people on it, and setting the culture your team operates by.
The Claims Platform surface — a system other Headway teams depend on, and a roadmap you co-own with your product partner. That surface includes the claims lifecycle and status model, the APIs to file and refile claims, clearinghouse response processing (835 remittance parsing, 277 claim statuses, RARC/CARC handling), claims interpretation (issue types/subtypes, ERA confidence evaluation), the claim stack (claim-to-appointment aggregation, including multiple claims per appointment), and integration with invoices.
Technical direction — architectural decisions, build-vs-buy trade-offs, reliability targets, and the standard the team operates to. Near-term this includes migrating ERA processing from Celery onto Temporal, defining and committing to SLAs that center on the platform's core function, improving analysis of low-confidence ERAs, auditing CPI matching logic, and guiding the deprecation of reverse ETL for secondary insurance.
Cross-functional partnership — working with leaders across the insurance group (benefits, eligibility, corrections) and adjacent groups (Claims Success, Billing Infrastructure, patient billing, payer partnerships, data platform) to keep the whole system coherent — including the explicit, guardrailed handoffs Project Switchboard depends on.
Operational health — incident response, on-call sustainability, and the planning rhythm that lets your team ship predictably through high-stakes moments. The failure modes here are real and expensive: when systems diverge on a claim's financial state, the result is mis-paid providers, mis-billed patients, and audit-flagging discrepancies. Your team is the one that keeps that from happening.
You have 3–5+ years of experience as a Software Engineer and came up as a builder. You're comfortable in a design review, you read PRs when it matters, and your team trusts your technical read.
You've managed engineers for 2+ years — whether as a tech lead with a handful of reports stepping into a bigger scope, or as a manager who has already run an engineering team through a scaling moment.
You've built systems other teams depended on — services, APIs, pipelines, or third-party integrations — at meaningful scale. You think clearly about failure modes and treat reliability as a feature, not an afterthought.
You're a builder of intelligent systems with the right leverage — comfortable evaluating where automation, prediction, or AI belongs, and where it doesn't.
You give direct, kind feedback. You've told someone a hard truth and left the relationship stronger for it.
You're energized by mission-driven work. You see how better insurance infrastructure is better access to mental health care.
Bonus points for:
Healthcare, insurance, claims, or payments platform experience — especially revenue cycle, EDI / X12 (837, 835, 277), clearinghouse integrations (e.g. Stedi), ERAs, or RARC/CARC handling.
Experience with workflow orchestration (Temporal or similar) and migrating high-volume live pipelines off legacy async processing.
Experience partnering closely with operations or support teams to build tooling that scales human work.
Production ML or data-platform fluency — enough to evaluate, challenge, and partner credibly.
Scaleup experience, Series B through D.
We expect our engineering managers to remain active technical contributors — pairing with engineers, driving key design decisions, and personally owning select deliverables. You'll lead through doing, not just directing.
Our interview process
After you apply to Headway, here are some details of what to expect during the interview process.
Initial screen: You'll connect with someone in recruiting so you can learn more about the team, Headway's mission and exciting growth, and we can get a better idea of your background.
First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences.
Final rounds: You'll meet team members across product and engineering leadership for multiple behavioral interviews and two technical interviews (System Design & AI Coding), leaving you with a fuller picture of what it's like to work at Headway.
References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
Compensation and Benefits:
The expected base pay range for this position is $222,800 - 278,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE TEAM & ROLE\n\nMental health care shouldn't come with surprise bills, and it shouldn't cost providers sleep wondering whether they'll get paid for the work they did. At Headway, getting insurance right — reliably, accurately, and in real time — is the single most leveraged problem we solve. It's the difference between a patient who can afford their first session and one who can't; between a provider who chooses Headway and one who doesn't.\n\nWe're hiring an Engineering Manager to lead the Claims Platform team inside Headway's insurance group. Claims Platform owns the round-trip between Headway and the payer / clearinghouse ecosystem: outbound claim submission, inbound response interpretation, and the structured record of the result — the \"claim stack.\" When an upstream decision is made on what, when, and where to file or refile a claim, your team makes sure the connection works, the most useful possible response comes back cleanly from the payer or clearinghouse (e.g. Stedi), and the result is recorded faithfully — so Claims Success, Billing Infrastructure, and the appointment lifecycle all operate against the same source of truth.\n\nYour team owns the machinery that turns upstream decisions on where, when and how we file claims decisions into reliable, interpretable, recorded outcomes, measured against a clear north star: the percentage of appointments with a submittable primary claim that receive a conclusive payer response within 90 days.\n\nThis is infrastructure the rest of the company runs on — and it's about to matter even more. Headway is building Project Switchboard, a single, authoritative financial state machine for every appointment. In that world, the claims lifecycle is triggered cleanly by upstream billing state, the claims state machine is the master of the claim's world, and results flow back only when appropriate. As we scale and move toward automated and agentic workflows, the reliability and correctness of the Claims Platform is what keeps money moving accurately for patients, providers, and payers.\n\nYou'll lead this engineering team end-to-end, co-own the roadmap with your PM, and report to a senior manager who will give you the autonomy to run your team while being a close thought partner. We're a technical engineering org — managers here lead through credibility in design reviews and active code contributions, not through distance from the work.\n\n\n\n\nWHAT YOU'LL OWN\n\nAn engineering team — hiring to a high bar, growing the people on it, and setting the culture your team operates by.\n\nThe Claims Platform surface — a system other Headway teams depend on, and a roadmap you co-own with your product partner. That surface includes the claims lifecycle and status model, the APIs to file and refile claims, clearinghouse response processing (835 remittance parsing, 277 claim statuses, RARC/CARC handling), claims interpretation (issue types/subtypes, ERA confidence evaluation), the claim stack (claim-to-appointment aggregation, including multiple claims per appointment), and integration with invoices.\n\nTechnical direction — architectural decisions, build-vs-buy trade-offs, reliability targets, and the standard the team operates to. Near-term this includes migrating ERA processing from Celery onto Temporal, defining and committing to SLAs that center on the platform's core function, improving analysis of low-confidence ERAs, auditing CPI matching logic, and guiding the deprecation of reverse ETL for secondary insurance.\n\nCross-functional partnership — working with leaders across the insurance group (benefits, eligibility, corrections) and adjacent groups (Claims Success, Billing Infrastructure, patient billing, payer partnerships, data platform) to keep the whole system coherent — including the explicit, guardrailed handoffs Project Switchboard depends on.\n\nOperational health — incident response, on-call sustainability, and the planning rhythm that lets your team ship predictably through high-stakes moments. The failure modes here are real and expensive: when systems diverge on a claim's financial state, the result is mis-paid providers, mis-billed patients, and audit-flagging discrepancies. Your team is the one that keeps that from happening.\n\n\n\n\nYOU'D BE A GREAT FIT IF…\n\nYou have 3–5+ years of experience as a Software Engineer and came up as a builder. You're comfortable in a design review, you read PRs when it matters, and your team trusts your technical read.\n\nYou've managed engineers for 2+ years — whether as a tech lead with a handful of reports stepping into a bigger scope, or as a manager who has already run an engineering team through a scaling moment.\n\nYou've built systems other teams depended on — services, APIs, pipelines, or third-party integrations — at meaningful scale. You think clearly about failure modes and treat reliability as a feature, not an afterthought.\n\nYou're a builder of intelligent systems with the right leverage — comfortable evaluating where automation, prediction, or AI belongs, and where it doesn't.\n\nYou give direct, kind feedback. You've told someone a hard truth and left the relationship stronger for it.\n\nYou're energized by mission-driven work. You see how better insurance infrastructure is better access to mental health care.\n\n\n\nBonus points for:\n\n\n\n - Healthcare, insurance, claims, or payments platform experience — especially revenue cycle, EDI / X12 (837, 835, 277), clearinghouse integrations (e.g. Stedi), ERAs, or RARC/CARC handling.\n\n - Experience with workflow orchestration (Temporal or similar) and migrating high-volume live pipelines off legacy async processing.\n\n - Experience partnering closely with operations or support teams to build tooling that scales human work.\n\n - Production ML or data-platform fluency — enough to evaluate, challenge, and partner credibly.\n\n - Scaleup experience, Series B through D.\n\n - We expect our engineering managers to remain active technical contributors — pairing with engineers, driving key design decisions, and personally owning select deliverables. You'll lead through doing, not just directing.\n\n\n\nOur interview process\n\nAfter you apply to Headway, here are some details of what to expect during the interview process.\n\n - Initial screen: You'll connect with someone in recruiting so you can learn more about the team, Headway's mission and exciting growth, and we can get a better idea of your background.\n\n - First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences.\n\n - Final rounds: You'll meet team members across product and engineering leadership for multiple behavioral interviews and two technical interviews (System Design & AI Coding), leaving you with a fuller picture of what it's like to work at Headway.\n\n - References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!\n\n\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $222,800 - 278,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"05d711a3-f92e-491a-a8d7-fe6d28f36f95","title":"Staff Data Infrastructure Engineer","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-06-12T19:12:46.417+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/05d711a3-f92e-491a-a8d7-fe6d28f36f95","applyUrl":"https://jobs.ashbyhq.com/headway/05d711a3-f92e-491a-a8d7-fe6d28f36f95/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About Data Platform at Headway
Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software and data can provide. The Data Platform team is a group of Data Engineers and Data Infrastructure Engineers who build and own our Snowflake data warehouse, data ingestion tooling, AWS infrastructure, CI/CD, and data developer experience. As we scale, we're looking for a Staff Data Infrastructure Engineer to architect, lead, and evolve the foundational systems that power our entire data organization, including new AI-driven workflows being adopted by non-technical staff. You'll serve as a technical anchor across our Data Analytics & Engineering, Product Engineering, and Machine Learning teams. This is not an analytics role.
Who you are
A technical leader who combines deep infrastructure expertise with the organizational instincts to drive alignment across teams. You thrive in ambiguity, operate with a high degree of ownership, and are as comfortable setting technical direction as you are building. You make other engineers better through code, architecture review, documentation, and mentorship.
Experience we're seeking:
10+ years as a Data Platform Engineer, Software/Infrastructure Engineer specializing in data, or Data Engineer in a high-code, high-scale environment
Track record of driving technical strategy and cross-functional alignment, including defining roadmaps for a data platform or infrastructure domain
Deep expertise building full-stack data platforms: data warehousing, ingestion pipelines, orchestration, monitoring and alerting, CI/CD, developer tooling, cloud infrastructure, and third-party integrations
Architectural fluency in warehouse design patterns, performance tuning, cost management, and permissions strategies on MPP analytics databases (Snowflake strongly preferred; Databricks, BigQuery, or Redshift also relevant)
Experience leading technical initiatives end-to-end across multiple teams and codifying engineering standards
Proficiency designing and operating cloud infrastructure at scale (AWS preferred) using infrastructure-as-code (Terraform, Pulumi, AWS CDK)
Strong Python engineering skills; solid SQL foundations; comfort with distributed systems
Experience maintaining and scaling pipeline orchestration infrastructure (Airflow/Astronomer preferred)
Mentorship track record growing junior and mid-level engineers
Bonus points for:
Agentic Data Engineering (automating data infrastructure tasks, auditing permissions, optimized CI)
APM and observability tooling (DataDog, New Relic) and data quality/observability frameworks
ETL/ELT best practices at scale
Data security and compliance in regulated environments, especially PHI
Greenfield platform development in a high-growth startup
Docker, GitHub Actions, dbt, Spark
Build vs. buy decision-making and vendor evaluation
You'll love this role if you want to:
Set technical direction for data infrastructure at a company redefining access to mental healthcare
Serve as a force multiplier, making data engineers, analysts, and ML practitioners more effective through the systems and standards you put in place
Own consequential architectural decisions from whiteboard to production
Build in a fast-paced environment where we ship multiple times per day and measure impact quickly
Help shape Headway's engineering culture, processes, and documentation with the same rigor we bring to our products
Compensation and Benefits:
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout Data Platform at Headway\n\nBuilding a new mental healthcare system at Headway is only possible because of the scale and leverage that software and data can provide. The Data Platform team is a group of Data Engineers and Data Infrastructure Engineers who build and own our Snowflake data warehouse, data ingestion tooling, AWS infrastructure, CI/CD, and data developer experience. As we scale, we're looking for a Staff Data Infrastructure Engineer to architect, lead, and evolve the foundational systems that power our entire data organization, including new AI-driven workflows being adopted by non-technical staff. You'll serve as a technical anchor across our Data Analytics & Engineering, Product Engineering, and Machine Learning teams. This is not an analytics role.\n\nWho you are\n\nA technical leader who combines deep infrastructure expertise with the organizational instincts to drive alignment across teams. You thrive in ambiguity, operate with a high degree of ownership, and are as comfortable setting technical direction as you are building. You make other engineers better through code, architecture review, documentation, and mentorship.\n\nExperience we're seeking:\n\n - 10+ years as a Data Platform Engineer, Software/Infrastructure Engineer specializing in data, or Data Engineer in a high-code, high-scale environment\n\n - Track record of driving technical strategy and cross-functional alignment, including defining roadmaps for a data platform or infrastructure domain\n\n - Deep expertise building full-stack data platforms: data warehousing, ingestion pipelines, orchestration, monitoring and alerting, CI/CD, developer tooling, cloud infrastructure, and third-party integrations\n\n - Architectural fluency in warehouse design patterns, performance tuning, cost management, and permissions strategies on MPP analytics databases (Snowflake strongly preferred; Databricks, BigQuery, or Redshift also relevant)\n\n - Experience leading technical initiatives end-to-end across multiple teams and codifying engineering standards\n\n - Proficiency designing and operating cloud infrastructure at scale (AWS preferred) using infrastructure-as-code (Terraform, Pulumi, AWS CDK)\n\n - Strong Python engineering skills; solid SQL foundations; comfort with distributed systems\n\n - Experience maintaining and scaling pipeline orchestration infrastructure (Airflow/Astronomer preferred)\n\n - Mentorship track record growing junior and mid-level engineers\n\nBonus points for:\n\n - Agentic Data Engineering (automating data infrastructure tasks, auditing permissions, optimized CI)\n\n - APM and observability tooling (DataDog, New Relic) and data quality/observability frameworks\n\n - ETL/ELT best practices at scale\n\n - Data security and compliance in regulated environments, especially PHI\n\n - Greenfield platform development in a high-growth startup\n\n - Docker, GitHub Actions, dbt, Spark\n\n - Build vs. buy decision-making and vendor evaluation\n\nYou'll love this role if you want to:\n\n - Set technical direction for data infrastructure at a company redefining access to mental healthcare\n\n - Serve as a force multiplier, making data engineers, analysts, and ML practitioners more effective through the systems and standards you put in place\n\n - Own consequential architectural decisions from whiteboard to production\n\n - Build in a fast-paced environment where we ship multiple times per day and measure impact quickly\n\n - Help shape Headway's engineering culture, processes, and documentation with the same rigor we bring to our products\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"8d8800e1-ffbd-4666-8f8f-beec79986796","title":"Remote Licensed Mental Health Therapist","department":"Join our provider network! ","team":"Join our provider network! ","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2024-08-21T15:35:39.319+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/8d8800e1-ffbd-4666-8f8f-beec79986796","applyUrl":"https://jobs.ashbyhq.com/headway/8d8800e1-ffbd-4666-8f8f-beec79986796/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Are you a Licensed Mental Health Therapist looking to launch a private practice, or grow your existing practice?
Headway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.
Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
Grow your caseload by providing marketing support and best practices to grow your practice!
Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!
We’ll also support your clients by:
Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.
Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.
And we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
Ready to get started?
To join Headway’s growing community, you are/have:
Licensure: You’re a Masters Level Licensed Mental Health Therapist (LPC, LCSW, LMFT)
NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAre you a Licensed Mental Health Therapist looking to launch a private practice, or grow your existing practice?\n\nHeadway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.\n\nWhether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!\n\nBy joining the Headway community, we’ll help you:\n\n - Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.\n\n - Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.\n\n - Grow your caseload by providing marketing support and best practices to grow your practice!\n\n - Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!\n\nWe’ll also support your clients by:\n\n - Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.\n\n - Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.\n\nAnd we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.\n\nReady to get started?\n\nTo join Headway’s growing community, you are/have:\n\n - Licensure: You’re a Masters Level Licensed Mental Health Therapist (LPC, LCSW, LMFT)\n\n - NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"ed6fa8ec-32e7-422d-bc79-325e1d78243b","title":"Remote Licensed Psychiatric Nurse Practitioner","department":"Join our provider network! ","team":"Join our provider network! ","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2024-08-21T15:52:43.759+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/ed6fa8ec-32e7-422d-bc79-325e1d78243b","applyUrl":"https://jobs.ashbyhq.com/headway/ed6fa8ec-32e7-422d-bc79-325e1d78243b/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Are you a Licensed Psychiatric Nurse Practitioner looking to launch a private practice, or grow your existing practice?
Headway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.
Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
Grow your caseload by providing marketing support and best practices to grow your practice!
Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!
We’ll also support your clients by:
Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.
Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.
And we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
Ready to get started?
To join Headway’s growing community, you are/have:
Licensure: You’re a fully licensed ANCC board-certified Psychiatric Nurse Practitioner
NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!
DEA: You have a DEA and/or CDS number, or you’re open to acquiring one.
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAre you a Licensed Psychiatric Nurse Practitioner looking to launch a private practice, or grow your existing practice?\n\nHeadway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.\n\nWhether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!\n\nBy joining the Headway community, we’ll help you:\n\n - Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.\n\n - Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.\n\n - Grow your caseload by providing marketing support and best practices to grow your practice!\n\n - Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!\n\nWe’ll also support your clients by:\n\n - Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.\n\n - Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.\n\nAnd we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.\n\nReady to get started?\n\nTo join Headway’s growing community, you are/have:\n\n - Licensure: You’re a fully licensed ANCC board-certified Psychiatric Nurse Practitioner\n\n - NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!\n\n - DEA: You have a DEA and/or CDS number, or you’re open to acquiring one.\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"20705468-59b2-4576-b6d8-27a5e06e4027","title":"Remote Licensed Psychiatrist","department":"Join our provider network! ","team":"Join our provider network! ","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2024-08-21T15:53:59.762+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/20705468-59b2-4576-b6d8-27a5e06e4027","applyUrl":"https://jobs.ashbyhq.com/headway/20705468-59b2-4576-b6d8-27a5e06e4027/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Are you a Licensed Psychiatrist looking to launch a private practice, or grow your existing practice?
Headway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.
Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
Grow your caseload by providing marketing support and best practices to grow your practice!
Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!
We’ll also support your clients by:
Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.
Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.
And we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
Ready to get started?
To join Headway’s growing community, you are/have:
Licensure: You’re a fully licensed board-certified Psychiatrist
NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!
DEA: You have a DEA and/or CDS number, or you’re open to acquiring one.
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAre you a Licensed Psychiatrist looking to launch a private practice, or grow your existing practice?\n\nHeadway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.\n\nWhether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!\n\nBy joining the Headway community, we’ll help you:\n\n - Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.\n\n - Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.\n\n - Grow your caseload by providing marketing support and best practices to grow your practice!\n\n - Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!\n\nWe’ll also support your clients by:\n\n - Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.\n\n - Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.\n\nAnd we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.\n\nReady to get started?\n\nTo join Headway’s growing community, you are/have:\n\n - Licensure: You’re a fully licensed board-certified Psychiatrist\n\n - NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!\n\n - DEA: You have a DEA and/or CDS number, or you’re open to acquiring one.\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"e2020f72-3e04-430b-a2b8-439be04b0c97","title":"Remote Licensed Professional Counselor","department":"Join our provider network! ","team":"Join our provider network! ","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2024-08-23T14:09:09.001+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/e2020f72-3e04-430b-a2b8-439be04b0c97","applyUrl":"https://jobs.ashbyhq.com/headway/e2020f72-3e04-430b-a2b8-439be04b0c97/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Are you a Licensed Professional Counselor looking to launch a private practice, or grow your existing practice?
Headway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.
Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
Grow your caseload by providing marketing support and best practices to grow your practice!
Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!
We’ll also support your clients by:
Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.
Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.
And we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
Ready to get started?
To join Headway’s growing community, you are/have:
Licensure: You’re a Masters Level Licensed Professional Counselor (LPC, LPCC, LCPC, LCPCS, LPCC-S)
NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAre you a Licensed Professional Counselor looking to launch a private practice, or grow your existing practice?\n\nHeadway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.\n\nWhether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!\n\nBy joining the Headway community, we’ll help you:\n\n - Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.\n\n - Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.\n\n - Grow your caseload by providing marketing support and best practices to grow your practice!\n\n - Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!\n\nWe’ll also support your clients by:\n\n - Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.\n\n - Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.\n\nAnd we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.\n\nReady to get started?\n\nTo join Headway’s growing community, you are/have:\n\n - Licensure: You’re a Masters Level Licensed Professional Counselor (LPC, LPCC, LCPC, LCPCS, LPCC-S)\n\n - NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"b888df59-498f-4703-8098-6c06b98cf088","title":"Remote Licensed Clinical Social Worker","department":"Join our provider network! ","team":"Join our provider network! ","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2024-08-23T14:11:45.714+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/b888df59-498f-4703-8098-6c06b98cf088","applyUrl":"https://jobs.ashbyhq.com/headway/b888df59-498f-4703-8098-6c06b98cf088/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Are you a Licensed Clinical Social Worker looking to launch a private practice, or grow your existing practice?
Headway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.
Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
Grow your caseload by providing marketing support and best practices to grow your practice!
Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!
We’ll also support your clients by:
Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.
Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.
And we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
Ready to get started?
To join Headway’s growing community, you are/have:
Licensure: You’re a Masters Level Licensed Clinical Social Worker (LCSW, LICSW, LCSCW)
NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAre you a Licensed Clinical Social Worker looking to launch a private practice, or grow your existing practice?\n\nHeadway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.\n\nWhether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!\n\nBy joining the Headway community, we’ll help you:\n\n - Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.\n\n - Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.\n\n - Grow your caseload by providing marketing support and best practices to grow your practice!\n\n - Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!\n\nWe’ll also support your clients by:\n\n - Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.\n\n - Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.\n\nAnd we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.\n\nReady to get started?\n\nTo join Headway’s growing community, you are/have:\n\n - Licensure: You’re a Masters Level Licensed Clinical Social Worker (LCSW, LICSW, LCSCW)\n\n - NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"2754be86-7228-4324-b24a-e5a0fab534c1","title":"Remote Licensed Clinical Psychologist","department":"Join our provider network! ","team":"Join our provider network! ","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2024-08-23T14:12:42.420+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/2754be86-7228-4324-b24a-e5a0fab534c1","applyUrl":"https://jobs.ashbyhq.com/headway/2754be86-7228-4324-b24a-e5a0fab534c1/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Are you a Licensed Clinical Psychologist looking to launch a private practice, or grow your existing practice?
Headway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.
Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
Grow your caseload by providing marketing support and best practices to grow your practice!
Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!
We’ll also support your clients by:
Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.
Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.
And we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
Ready to get started?
To join Headway’s growing community, you are/have:
Licensure: You’re a fully licensed board-certified Psychiatrist
NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAre you a Licensed Clinical Psychologist looking to launch a private practice, or grow your existing practice?\n\nHeadway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.\n\nWhether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!\n\nBy joining the Headway community, we’ll help you:\n\n - Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.\n\n - Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.\n\n - Grow your caseload by providing marketing support and best practices to grow your practice!\n\n - Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!\n\nWe’ll also support your clients by:\n\n - Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.\n\n - Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.\n\nAnd we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.\n\nReady to get started?\n\nTo join Headway’s growing community, you are/have:\n\n - Licensure: You’re a fully licensed board-certified Psychiatrist\n\n - NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"ac527fcd-72e4-4d1f-a31f-5e7b01a093c0","title":"Remote Licensed Marriage and Family Therapist","department":"Join our provider network! ","team":"Join our provider network! ","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2024-08-23T14:20:58.825+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/ac527fcd-72e4-4d1f-a31f-5e7b01a093c0","applyUrl":"https://jobs.ashbyhq.com/headway/ac527fcd-72e4-4d1f-a31f-5e7b01a093c0/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Are you a Licensed Marriage and Family Therapist looking to launch a private practice, or grow your existing practice?
Headway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.
Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
Grow your caseload by providing marketing support and best practices to grow your practice!
Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!
We’ll also support your clients by:
Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.
Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.
And we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
Ready to get started?
To join Headway’s growing community, you are/have:
Licensure: You’re a Masters Level Licensed Professional Counselor (LMFT, LMFTS, LCMFT)
NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAre you a Licensed Marriage and Family Therapist looking to launch a private practice, or grow your existing practice?\n\nHeadway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.\n\nWhether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!\n\nBy joining the Headway community, we’ll help you:\n\n - Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.\n\n - Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.\n\n - Grow your caseload by providing marketing support and best practices to grow your practice!\n\n - Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!\n\nWe’ll also support your clients by:\n\n - Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.\n\n - Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.\n\nAnd we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.\n\nReady to get started?\n\nTo join Headway’s growing community, you are/have:\n\n - Licensure: You’re a Masters Level Licensed Professional Counselor (LMFT, LMFTS, LCMFT)\n\n - NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"7104df9f-666d-46ab-898d-0576297418ef","title":"Remote Licensed Mental Health Counselor","department":"Join our provider network! ","team":"Join our provider network! ","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2024-08-23T14:20:59.596+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/7104df9f-666d-46ab-898d-0576297418ef","applyUrl":"https://jobs.ashbyhq.com/headway/7104df9f-666d-46ab-898d-0576297418ef/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Are you a Licensed Mental Health Counselor looking to launch a private practice, or grow your existing practice?
Headway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.
Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!
By joining the Headway community, we’ll help you:
Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.
Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.
Grow your caseload by providing marketing support and best practices to grow your practice!
Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!
We’ll also support your clients by:
Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.
Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.
And we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.
Ready to get started?
To join Headway’s growing community, you are/have:
Licensure: You’re a Masters Level Licensed Mental Health Counselor (LMHC, LPCMH, LIMHP)
NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAre you a Licensed Mental Health Counselor looking to launch a private practice, or grow your existing practice?\n\nHeadway currently supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability by equipping mental health practitioners with the tools and resources they need to run their practices.\n\nWhether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!\n\nBy joining the Headway community, we’ll help you:\n\n - Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.\n\n - Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.\n\n - Grow your caseload by providing marketing support and best practices to grow your practice!\n\n - Use Headway’s practice management software to run your practice, but if using your own works better, that’s fine too!\n\nWe’ll also support your clients by:\n\n - Providing live, customized support to clinicians and clients in order to streamline the process of both seeking and providing care.\n\n - Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your clients with confidence.\n\nAnd we do this all without additional fees! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.\n\nReady to get started?\n\nTo join Headway’s growing community, you are/have:\n\n - Licensure: You’re a Masters Level Licensed Mental Health Counselor (LMHC, LPCMH, LIMHP)\n\n - NPI Number and Individual Malpractice Insurance: We can point you in the right direction if you don’t have those yet!\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"edea3700-6c69-4e63-bd9f-b05147734e80","title":"Senior Fullstack Software Engineer","department":"All Cost Centers","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2024-09-09T23:18:21.024+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/edea3700-6c69-4e63-bd9f-b05147734e80","applyUrl":"https://jobs.ashbyhq.com/headway/edea3700-6c69-4e63-bd9f-b05147734e80/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Fullstack at Headway means end-to-end ownership. You’re building reliable abstraction layers over a fragmented healthcare system and translating them into seamless, empathetic user experiences. What you could work on:
The Modern AI-enabled Clinical System: Help design and build the interfaces and systems that manage clinical data. Build high-integrity experiences for treatment plans and progress notes, integrating AI-powered clinical intelligence to give providers their time back.
Therapist Practice Management: Build a best-in-class platform for Headway therapists to run their businesses. You'll own features from the database schema to the UI, creating intuitive web experiences for scheduling, clinical notes, and payment management.
Patient-First Experiences: We’re moving toward a patient-centric model. Transform the therapist search experience by building the frontend interfaces and backend APIs that power personalized care recommendations, longitudinal data views, and seamless patient-provider matching.
Frictionless Onboarding: Turn the historically nightmare process of insurance credentialing into a sleek, consumer-grade web experience. Build products and tooling to get providers in-network and scaling their practice in record time.
Languages: TypeScript, Python 3
Frontend: React, Remix, Next.js
Backend & Storage: FastAPI, SQLAlchemy, Postgres, Redis, Snowflake
Infrastructure: AWS, Temporal, Kafka
Ops: Datadog, Sentry, PagerDuty
AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)
End-to-End Product Builder: You care just as much about the API architecture as you do the user experience. You seamlessly context-switch between backend logic and frontend state management.
AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?
Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.
Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.
Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.
Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.
Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.
Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.
Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.
After you apply to Headway, here are some details of what to expect during the interview process.
Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background.
First round: You'll do a live coding interview with Karat, our technical interviewing partner. It's a great opportunity to showcase your problem-solving skills and learn more about what our engineering team is building.
Final rounds: You’ll meet several team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.
References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
Salary: $182,750 - $278,500 base salary plus a competitive equity package.
Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.
The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.
Time Off: 13 holidays, a full week off in December, and flexible PTO.
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nTHE WORK\n\nFullstack at Headway means end-to-end ownership. You’re building reliable abstraction layers over a fragmented healthcare system and translating them into seamless, empathetic user experiences. What you could work on:\n\n - The Modern AI-enabled Clinical System: Help design and build the interfaces and systems that manage clinical data. Build high-integrity experiences for treatment plans and progress notes, integrating AI-powered clinical intelligence to give providers their time back.\n\n - Therapist Practice Management: Build a best-in-class platform for Headway therapists to run their businesses. You'll own features from the database schema to the UI, creating intuitive web experiences for scheduling, clinical notes, and payment management.\n\n - Patient-First Experiences: We’re moving toward a patient-centric model. Transform the therapist search experience by building the frontend interfaces and backend APIs that power personalized care recommendations, longitudinal data views, and seamless patient-provider matching.\n\n - Frictionless Onboarding: Turn the historically nightmare process of insurance credentialing into a sleek, consumer-grade web experience. Build products and tooling to get providers in-network and scaling their practice in record time.\n\n\nOUR STACK\n\n - Languages: TypeScript, Python 3\n\n - Frontend: React, Remix, Next.js\n\n - Backend & Storage: FastAPI, SQLAlchemy, Postgres, Redis, Snowflake\n\n - Infrastructure: AWS, Temporal, Kafka\n\n - Ops: Datadog, Sentry, PagerDuty\n\n - AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)\n\n\nWHO YOU ARE\n\n - End-to-End Product Builder: You care just as much about the API architecture as you do the user experience. You seamlessly context-switch between backend logic and frontend state management.\n\n - AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?\n\n - Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.\n\n - Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.\n\n - Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.\n\n - Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.\n\n - Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.\n\n - Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.\n\n - Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.\n\n\nOUR INTERVIEW PROCESS\n\nAfter you apply to Headway, here are some details of what to expect during the interview process.\n\n - Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. \n\n - First round: You'll do a live coding interview with Karat, our technical interviewing partner. It's a great opportunity to showcase your problem-solving skills and learn more about what our engineering team is building.\n\n - Final rounds: You’ll meet several team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.\n\n - References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!\n\n\nCOMPENSATION & BENEFITS\n\n - Salary: $182,750 - $278,500 base salary plus a competitive equity package.\n\n - Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.\n\n - The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.\n\n - Time Off: 13 holidays, a full week off in December, and flexible PTO.\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"e78703a3-4089-40fa-8a17-4afb811d3855","title":"Senior Backend Software Engineer","department":"All Cost Centers","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2024-09-16T15:54:20.623+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/e78703a3-4089-40fa-8a17-4afb811d3855","applyUrl":"https://jobs.ashbyhq.com/headway/e78703a3-4089-40fa-8a17-4afb811d3855/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Backend at Headway involves high-stakes logic. You’re building a reliable abstraction layer over a fragmented healthcare system. What you could work on:
The Modern AI-enabled Clinical System: Help design and build the systems that store and manage clinical data. This isn't just a database; it's a high-integrity system for treatment plans, progress notes, patient history, and AI-powered clinical intelligence - from session transcript-to-note generation to automated summaries that give providers their time back.
The Insurance Billing Engine: We apply AI pragmatically (blog) to reduce administrative burdens for providers and handle the burden of traditional billing workflows. You’ll scale the systems that handle the unique, often nonsensical rules of every major insurance payer to accurately estimate and file claims hundreds of thousands of times per month.
Patient-First Infrastructure: We’re moving toward a patient-centric model. Build the backend services that power personalized care recommendations, health tracking, and longitudinal data views as well as innovative user experiences to help patients find a therapist that meets their needs
Financial Integrity: Work on the ledger systems that ensure 70,000+ providers get paid accurately. This requires building for idempotency and strict consistency in a multi-party marketplace.
Languages: Python, TypeScript
Storage: Postgres, Redis, Snowflake
Infrastructure: AWS, Temporal
Ops: Datadog, Sentry, PagerDuty
AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)
Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.
Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.
Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.
Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.
Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.
Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.
Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.
AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?
After you apply to Headway, here are some details of what to expect during the interview process.
Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background.
First round: You'll meet with an engineer on the team to do some live coding and learn more about the engineering team.
Final rounds: You’ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.
References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
Salary: $182,750 - $278,500 base salary plus a competitive equity package.
Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.
The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.
Time Off: 13 holidays, a full week off in December, and flexible PTO.
#LI-BM1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nTHE WORK\n\nBackend at Headway involves high-stakes logic. You’re building a reliable abstraction layer over a fragmented healthcare system. What you could work on:\n\n - The Modern AI-enabled Clinical System: Help design and build the systems that store and manage clinical data. This isn't just a database; it's a high-integrity system for treatment plans, progress notes, patient history, and AI-powered clinical intelligence - from session transcript-to-note generation to automated summaries that give providers their time back.\n\n - The Insurance Billing Engine: We apply AI pragmatically (blog https://medium.com/headway-tech/improving-healthcare-billing-with-machine-learning-ba3446979d91) to reduce administrative burdens for providers and handle the burden of traditional billing workflows. You’ll scale the systems that handle the unique, often nonsensical rules of every major insurance payer to accurately estimate and file claims hundreds of thousands of times per month. \n\n - Patient-First Infrastructure: We’re moving toward a patient-centric model. Build the backend services that power personalized care recommendations, health tracking, and longitudinal data views as well as innovative user experiences to help patients find a therapist that meets their needs\n\n - Financial Integrity: Work on the ledger systems that ensure 70,000+ providers get paid accurately. This requires building for idempotency and strict consistency in a multi-party marketplace.\n\n\nOUR STACK\n\n - Languages: Python, TypeScript\n\n - Storage: Postgres, Redis, Snowflake\n\n - Infrastructure: AWS, Temporal\n\n - Ops: Datadog, Sentry, PagerDuty\n\n - AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)\n\n\nWHO YOU ARE\n\n - Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.\n\n - Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.\n\n - Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.\n\n - Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.\n\n - Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.\n\n - Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.\n\n - Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.\n\n - AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?\n\n\nOUR INTERVIEW PROCESS\n\nAfter you apply to Headway, here are some details of what to expect during the interview process.\n\n - Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. \n\n - First round: You'll meet with an engineer on the team to do some live coding and learn more about the engineering team.\n\n - Final rounds: You’ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.\n\n - References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!\n\n\nCOMPENSATION & BENEFITS\n\n - Salary: $182,750 - $278,500 base salary plus a competitive equity package.\n\n - Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.\n\n - The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.\n\n - Time Off: 13 holidays, a full week off in December, and flexible PTO.\n\n \n\n#LI-BM1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"75017946-1062-40fb-a78f-9e1edf5424a7","title":"Senior Data Engineer","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"New York City","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2025-03-28T15:45:27.295+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/75017946-1062-40fb-a78f-9e1edf5424a7","applyUrl":"https://jobs.ashbyhq.com/headway/75017946-1062-40fb-a78f-9e1edf5424a7/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Data Engineering Team
Headway is looking for a Senior Data Engineer to help bring us closer to our mission: creating access to affordable, quality mental healthcare across the United States.
Data is foundational to that mission. It powers everything from critical business decisions to the systems that support patients, providers, payers, and internal teams. The Data Engineering team builds and maintains the infrastructure that makes this possible. We partner closely with stakeholders across the company - including Finance, Insurance Systems, Analytics, Product, and Data Science - to ensure that Headway's data platform is scalable, reliable, and secure.
As a Senior Data Engineer, you'll help shape the future of our data architecture. You’ll work cross-functionally to design and implement robust data pipelines, define and uphold data governance standards, and ensure our platform is built to meet the growing needs of the business.
Design, build, and maintain scalable data pipelines and infrastructure to support internal stakeholders and core business functions
Define, develop, and refine data governance, monitoring, and quality standards across the company
Partner with Product and Engineering to advocate for best practices in data engineering and ensure data needs are addressed early in the product lifecycle
Work cross-functionally with Analytics, Data Science, and Infrastructure to continuously evolve Headway’s data architecture
Own and drive technical decisions across the data platform, contributing to everything from performance optimization to infrastructure-as-code
You will love this role if you have:
6+ years of experience as a data engineer, with a track record of building scalable systems and solving complex data problems in a fast-paced tech environment
Proficiency in Python and SQL
Experience with tools and services that encompass a modern data platform stack, such as Snowflake, dbt, Airflow, Fivetran, and Terraform
Familiarity with visualization tools like Metabase or Jupyter Notebooks is a plus!
A pragmatic approach to building for both today’s needs and tomorrow’s scale
A strong sense of ownership and a bias toward action, especially in the face of ambiguity
Empathy for your teammates and stakeholders, and a collaborative mindset that values working across disciplines
Passion for Headway’s mission to make mental healthcare more accessible and affordable
Compensation and Benefits:
The expected base pay range for this position is $180,000 - $225,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout the Data Engineering Team\n\nHeadway is looking for a Senior Data Engineer to help bring us closer to our mission: creating access to affordable, quality mental healthcare across the United States.\n\nData is foundational to that mission. It powers everything from critical business decisions to the systems that support patients, providers, payers, and internal teams. The Data Engineering team builds and maintains the infrastructure that makes this possible. We partner closely with stakeholders across the company - including Finance, Insurance Systems, Analytics, Product, and Data Science - to ensure that Headway's data platform is scalable, reliable, and secure.\n\nAs a Senior Data Engineer, you'll help shape the future of our data architecture. You’ll work cross-functionally to design and implement robust data pipelines, define and uphold data governance standards, and ensure our platform is built to meet the growing needs of the business.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Design, build, and maintain scalable data pipelines and infrastructure to support internal stakeholders and core business functions\n\n - Define, develop, and refine data governance, monitoring, and quality standards across the company\n\n - Partner with Product and Engineering to advocate for best practices in data engineering and ensure data needs are addressed early in the product lifecycle\n\n - Work cross-functionally with Analytics, Data Science, and Infrastructure to continuously evolve Headway’s data architecture\n\n - Own and drive technical decisions across the data platform, contributing to everything from performance optimization to infrastructure-as-code\n\n \n\nYou will love this role if you have:\n\n - 6+ years of experience as a data engineer, with a track record of building scalable systems and solving complex data problems in a fast-paced tech environment\n\n - Proficiency in Python and SQL\n\n - Experience with tools and services that encompass a modern data platform stack, such as Snowflake, dbt, Airflow, Fivetran, and Terraform\n\n - Familiarity with visualization tools like Metabase or Jupyter Notebooks is a plus!\n\n - A pragmatic approach to building for both today’s needs and tomorrow’s scale\n\n - A strong sense of ownership and a bias toward action, especially in the face of ambiguity\n\n - Empathy for your teammates and stakeholders, and a collaborative mindset that values working across disciplines\n\n - Passion for Headway’s mission to make mental healthcare more accessible and affordable\n\n \n \n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $180,000 - $225,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity Compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"a7634532-7934-4948-9e5e-0ca0d15e5e46","title":"Engineering Manager (Provider)","department":"All Cost Centers","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2025-07-29T18:59:09.620+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/a7634532-7934-4948-9e5e-0ca0d15e5e46","applyUrl":"https://jobs.ashbyhq.com/headway/a7634532-7934-4948-9e5e-0ca0d15e5e46/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Engineering Manager (Provider)
About Engineering at Headway
Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.
Principles that guide us:
• Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they're facing.
• Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
• Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
• Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.
Tools we use:
• Languages: Python 3, TypeScript
• Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js
• Datastores: Postgres, Redis
• Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
• Monitoring: Datadog, PagerDuty, Sentry
• Version Control: Github
• Vulnerability Management: Snyk, Semgrep
• Cloud Security: Lacework
• AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)
About these roles
At Headway, we're building a national network of therapists who accept insurance — and making mental healthcare radically more accessible in the process. Supporting providers isn't just about connecting them with patients — it's about delivering the tools they need to manage their practice with ease, confidence, and compliance.
Our providers are the heart of Headway's mission — and empowering them with an easy-to-use platform is critical to both their success and the quality of care patients receive. Whether it's saving providers time, simplifying documentation, or ensuring compliance, this role is at the center of our providers' lives. As an engineering leader at Headway, you will be responsible for leading and growing the engineering pods behind our provider experiences through people development, strategic planning, and hands-on technical support or guidance. You get to play a leading role in defining what and how these teams build, setting up how the teams operate, support, and ultimately drive best-in-class user experiences that have a measurable impact on our ability to execute and meet the demands of a high growth startup.
We are hiring for 2 Engineering Managers within the Provider group:
Care Delivery EM: Care Delivery is building the real-time clinical intelligence layer that lives alongside every provider session — from a live client sidebar surfaced across telehealth, in-home, and calendar visits, to a clinical copilot that lets providers query their own notes and transcripts through a chat-driven interface. This is a 0→1 team defining what AI-assisted care delivery looks like at scale: high ownership, greenfield product work, and a direct line to patient outcomes at a company with 60,000+ providers.
Group Practices EM: Group Practices represents a substantial portion of our provider network and have specific needs to run their practice. This team is responsible for continuing to grow the Group Practices segment and enabling group practice providers and their administrative staff to operate efficiently on Headway.
Who you are
We're looking for experienced engineering team leaders and people managers who are product-minded, data-informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Marketing, RevOps, and Design to shape the future of our provider acquisition strategy. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact at a high-growth company.
• Partner closely with cross-functional stakeholders to build systems that enable rapid experimentation and long-term scale
• Drive alignment across your team on process, prioritization, and product outcomes
• Develop and grow your team through weekly 1-1s, mentorship, and feedback
• Work with and help develop aspiring engineering leaders within the engineering team
• Contribute to the broader company strategy and product roadmap
• Leads Teams into the AI Era: You don't just tolerate AI tools — you actively shape how your team uses them. You've thought carefully about where AI accelerates engineering work and where it doesn't, and you help your engineers develop genuine fluency rather than surface-level familiarity. Whether it's AI-assisted code review, LLM-powered features, or rethinking which workflows to automate, you bring a builder's mindset: what should we automate, what should stay human, and how do we ship it responsibly in a healthcare context?
Below are additional experiences we think help engineering managers succeed at Headway:
• You have 3+ years of experience as an experienced Engineering Manager
• You have 3-5+ years of experience as a Software Engineer
• You're energized by experimentation and growth — and can balance short-term learning with long-term scale
• You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users
• You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions
• You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments
• You have a track record of working well across teams and functions
• Nice to have: Prior experience with Python and React and working with AWS infrastructure
• Nice to have: Experience in health tech, building user-facing products
• Nice to have: Experience building or managing teams that ship AI-powered product features — particularly in high-trust domains like clinical tools or financial systems
• BS, MS in Computer Science or related field
Our interview process
After you apply to Headway, here are some details of what to expect during the interview process.
Initial screen: You'll connect with someone in recruiting so you can learn more about the team, Headway's mission and exciting growth, and we can get a better idea of your background.
First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences.
Final rounds: You'll meet team members across product and engineering leadership for multiple behavioral interviews and two technical interviews (System Design & AI Coding), leaving you with a fuller picture of what it's like to work at Headway.
References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
The expected base pay range for this position is $222,800 - 278,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nEngineering Manager (Provider)\n\n\n\nAbout Engineering at Headway\n\nBuilding a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.\n\n\n\nPrinciples that guide us:\n\n• Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they're facing.\n\n• Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration\n\n• Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.\n\n• Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.\n\n\n\nTools we use:\n\n• Languages: Python 3, TypeScript\n\n• Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js\n\n• Datastores: Postgres, Redis\n\n• Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka\n\n• Monitoring: Datadog, PagerDuty, Sentry\n\n• Version Control: Github\n\n• Vulnerability Management: Snyk, Semgrep\n\n• Cloud Security: Lacework\n\n• AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)\n\n\n\nAbout these roles\n\nAt Headway, we're building a national network of therapists who accept insurance — and making mental healthcare radically more accessible in the process. Supporting providers isn't just about connecting them with patients — it's about delivering the tools they need to manage their practice with ease, confidence, and compliance.\n\n\n\nOur providers are the heart of Headway's mission — and empowering them with an easy-to-use platform is critical to both their success and the quality of care patients receive. Whether it's saving providers time, simplifying documentation, or ensuring compliance, this role is at the center of our providers' lives. As an engineering leader at Headway, you will be responsible for leading and growing the engineering pods behind our provider experiences through people development, strategic planning, and hands-on technical support or guidance. You get to play a leading role in defining what and how these teams build, setting up how the teams operate, support, and ultimately drive best-in-class user experiences that have a measurable impact on our ability to execute and meet the demands of a high growth startup.\n\n\n\nWe are hiring for 2 Engineering Managers within the Provider group:\n\n\n\nCare Delivery EM: Care Delivery is building the real-time clinical intelligence layer that lives alongside every provider session — from a live client sidebar surfaced across telehealth, in-home, and calendar visits, to a clinical copilot that lets providers query their own notes and transcripts through a chat-driven interface. This is a 0→1 team defining what AI-assisted care delivery looks like at scale: high ownership, greenfield product work, and a direct line to patient outcomes at a company with 60,000+ providers.\n\n\n\nGroup Practices EM: Group Practices represents a substantial portion of our provider network and have specific needs to run their practice. This team is responsible for continuing to grow the Group Practices segment and enabling group practice providers and their administrative staff to operate efficiently on Headway.\n\n\n\n\nWho you are\n\nWe're looking for experienced engineering team leaders and people managers who are product-minded, data-informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Marketing, RevOps, and Design to shape the future of our provider acquisition strategy. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact at a high-growth company.\n\n\n\n• Partner closely with cross-functional stakeholders to build systems that enable rapid experimentation and long-term scale\n\n• Drive alignment across your team on process, prioritization, and product outcomes\n\n• Develop and grow your team through weekly 1-1s, mentorship, and feedback\n\n• Work with and help develop aspiring engineering leaders within the engineering team\n\n• Contribute to the broader company strategy and product roadmap\n\n• Leads Teams into the AI Era: You don't just tolerate AI tools — you actively shape how your team uses them. You've thought carefully about where AI accelerates engineering work and where it doesn't, and you help your engineers develop genuine fluency rather than surface-level familiarity. Whether it's AI-assisted code review, LLM-powered features, or rethinking which workflows to automate, you bring a builder's mindset: what should we automate, what should stay human, and how do we ship it responsibly in a healthcare context?\n\n\n\nBelow are additional experiences we think help engineering managers succeed at Headway:\n\n\n\n• You have 3+ years of experience as an experienced Engineering Manager\n\n• You have 3-5+ years of experience as a Software Engineer\n\n• You're energized by experimentation and growth — and can balance short-term learning with long-term scale\n\n• You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users\n\n• You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions\n\n• You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments\n\n• You have a track record of working well across teams and functions\n\n• Nice to have: Prior experience with Python and React and working with AWS infrastructure\n\n• Nice to have: Experience in health tech, building user-facing products\n\n• Nice to have: Experience building or managing teams that ship AI-powered product features — particularly in high-trust domains like clinical tools or financial systems\n\n• BS, MS in Computer Science or related field\n\n\n\nOur interview process\n\nAfter you apply to Headway, here are some details of what to expect during the interview process.\n\n - Initial screen: You'll connect with someone in recruiting so you can learn more about the team, Headway's mission and exciting growth, and we can get a better idea of your background.\n\n - First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences.\n\n - Final rounds: You'll meet team members across product and engineering leadership for multiple behavioral interviews and two technical interviews (System Design & AI Coding), leaving you with a fuller picture of what it's like to work at Headway.\n\n - References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!\n\n\n\n\nCOMPENSATION AND BENEFITS:\n\nThe expected base pay range for this position is $222,800 - 278,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"0b417359-508a-4a09-8794-51962773108c","title":"Staff Fullstack Software Engineer (Provider)","department":"All Cost Centers","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2025-07-11T21:45:02.250+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/0b417359-508a-4a09-8794-51962773108c","applyUrl":"https://jobs.ashbyhq.com/headway/0b417359-508a-4a09-8794-51962773108c/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Fullstack at Headway means end-to-end ownership. You're building reliable abstraction layers over a fragmented healthcare system and translating them into seamless, empathetic user experiences. What you could work on:
Therapist Practice Management: Build a best-in-class platform for Headway therapists to run their businesses. You'll own features from the database schema to the UI, creating intuitive web experiences for scheduling, AI-assisted clinical documentation, and payment management.
Patient & Provider Engagement: Deepen the relationship between patients and their care. Build the interfaces and APIs that power seamless communication, personalized experiences, and tools that keep patients connected to their providers — and providers focused on what matters most.
The Modern AI-Enabled Clinical System: Help design and build the systems that manage clinical data. Create high-integrity experiences for treatment plans and progress notes, integrating AI-powered clinical intelligence to give providers their time back.
Frictionless Onboarding: Turn the historically painful process of insurance credentialing into a sleek, consumer-grade experience. Build products and tooling to get providers in-network and scaling their practice in record time.
Growing the Network: Own the tools and experiences that expand Headway's reach — from acquiring new providers to empowering existing ones to bring their patients onto the platform. Build the infrastructure that fuels sustainable, high-quality growth.
Technical foundations: Help the teams see around corners and lay the technical foundations for the future of our product. Build systems, tools, and processes that enable the team to ship innovative products quickly, safely, and reliably.
Strategic leadership: As a Staff Engineer, you will work with a cross functional leadership team to shape the roadmap and technical strategy for the space.
Languages: TypeScript, Python 3
Frontend: React, Remix, Next.js
Backend & Storage: FastAPI, SQLAlchemy, Postgres, Redis, Snowflake
Infrastructure: AWS, Temporal, Kafka
Ops: Datadog, Sentry, PagerDuty
AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)
End-to-End Product Builder: You care just as much about the API architecture as you do the user experience. You seamlessly context-switch between backend logic and frontend state management.
Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.
Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.
Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.
Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.
Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.
Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.
Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.
AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?
After you apply to Headway, here are some details of what to expect during the interview process.
Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background.
First round: You'll do a live coding interview with Karat, our technical interviewing partner. It's a great opportunity to showcase your problem-solving skills and learn more about what our engineering team is building.
Final rounds: You’ll meet several team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.
References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
Salary: $264,000 - $330,000 base salary plus a competitive equity package.
Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.
The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.
Time Off: 13 holidays, a full week off in December, and flexible PTO.
#LI-BM1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nTHE WORK\n\nFullstack at Headway means end-to-end ownership. You're building reliable abstraction layers over a fragmented healthcare system and translating them into seamless, empathetic user experiences. What you could work on:\n\n - Therapist Practice Management: Build a best-in-class platform for Headway therapists to run their businesses. You'll own features from the database schema to the UI, creating intuitive web experiences for scheduling, AI-assisted clinical documentation, and payment management.\n\n - Patient & Provider Engagement: Deepen the relationship between patients and their care. Build the interfaces and APIs that power seamless communication, personalized experiences, and tools that keep patients connected to their providers — and providers focused on what matters most.\n\n - The Modern AI-Enabled Clinical System: Help design and build the systems that manage clinical data. Create high-integrity experiences for treatment plans and progress notes, integrating AI-powered clinical intelligence to give providers their time back.\n\n - Frictionless Onboarding: Turn the historically painful process of insurance credentialing into a sleek, consumer-grade experience. Build products and tooling to get providers in-network and scaling their practice in record time.\n\n - Growing the Network: Own the tools and experiences that expand Headway's reach — from acquiring new providers to empowering existing ones to bring their patients onto the platform. Build the infrastructure that fuels sustainable, high-quality growth.\n\n - Technical foundations: Help the teams see around corners and lay the technical foundations for the future of our product. Build systems, tools, and processes that enable the team to ship innovative products quickly, safely, and reliably.\n\n - Strategic leadership: As a Staff Engineer, you will work with a cross functional leadership team to shape the roadmap and technical strategy for the space.\n\n\nOUR STACK\n\n - Languages: TypeScript, Python 3\n\n - Frontend: React, Remix, Next.js\n\n - Backend & Storage: FastAPI, SQLAlchemy, Postgres, Redis, Snowflake\n\n - Infrastructure: AWS, Temporal, Kafka\n\n - Ops: Datadog, Sentry, PagerDuty\n\n - AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)\n\n\nWHO YOU ARE\n\n - End-to-End Product Builder: You care just as much about the API architecture as you do the user experience. You seamlessly context-switch between backend logic and frontend state management.\n\n - Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.\n\n - Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.\n\n - Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.\n\n - Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.\n\n - Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.\n\n - Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.\n\n - Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.\n\n - AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?\n\n\nOUR INTERVIEW PROCESS\n\nAfter you apply to Headway, here are some details of what to expect during the interview process.\n\n - Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. \n\n - First round: You'll do a live coding interview with Karat, our technical interviewing partner. It's a great opportunity to showcase your problem-solving skills and learn more about what our engineering team is building.\n\n - Final rounds: You’ll meet several team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.\n\n - References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!\n\n\nCOMPENSATION & BENEFITS\n\n - Salary: $264,000 - $330,000 base salary plus a competitive equity package.\n\n - Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.\n\n - The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.\n\n - Time Off: 13 holidays, a full week off in December, and flexible PTO.\n\n#LI-BM1\n\n \n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"f7794bf8-8f23-41e2-b044-b38bedb0a97a","title":"Account Executive","department":"All Cost Centers","team":"Revenue - Provider Sales","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2025-10-30T22:27:12.254+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/f7794bf8-8f23-41e2-b044-b38bedb0a97a","applyUrl":"https://jobs.ashbyhq.com/headway/f7794bf8-8f23-41e2-b044-b38bedb0a97a/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
As a Provider Growth Associate (Account Executive), you’ll have an instrumental impact as we expand Headway across the country. You’ll be directly responsible for scaling our community of therapists and psychiatrists in order to increase access to quality care for those who need it.
As a sales expert in a rapidly scaling environment, you’ll be on the front line of expanding our therapist networks through a full-cycle sales motion. As the first point of contact for prospective providers, you’ll work cross-functionally to translate the insights you glean from your sales process into products and processes that help us execute on our mission.
You'd love this role if:
You have 1-3 years experience in consultative sales or consumer sales (bonus points if you’ve done this in a startup environment, or sold to small businesses before)
You know how to connect with people whether in person, over the phone, or over email
You have a deep work ethic and the desire to continuously improve
You like to be challenged and push yourself to get better every day and in every pitch
You have thick skin, and are comfortable thinking on your feet, trying new approaches, and bouncing back when things don’t go your way
You take a scientific approach to growth, experimenting with a variety of tactics to discover how to generate leads and sell you have the analytical ability to identify which channels warrant more investment, and which we should avoid
You want to learn and grow. You view this role as an opportunity to learn from a bright and talented team and are excited to take on more responsibility at Headway over time
You believe in our mission
You want to work for Headway because you believe in the importance of affordable and accessible mental health care, for everyone
Compensation and Benefits:
Salary information is based on a single salary target per role and is differentiated based on geographic location.
Group A = $77,000 - New York City, San Francisco/Bay Area, Los Angeles / Orange County Area, San Diego, Seattle, Boston, Austin
Group B = $69,300 - Chicago, Denver, Washington DC, Philadelphia, Pittsburgh, Atlanta, Nashville, Phoenix, and Portland
Other compensation includes commission. Commission payments are monthly.
Benefits offered include:
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAs a Provider Growth Associate (Account Executive), you’ll have an instrumental impact as we expand Headway across the country. You’ll be directly responsible for scaling our community of therapists and psychiatrists in order to increase access to quality care for those who need it. \n\nAs a sales expert in a rapidly scaling environment, you’ll be on the front line of expanding our therapist networks through a full-cycle sales motion. As the first point of contact for prospective providers, you’ll work cross-functionally to translate the insights you glean from your sales process into products and processes that help us execute on our mission.\n\nYou'd love this role if: \n\n - You have 1-3 years experience in consultative sales or consumer sales (bonus points if you’ve done this in a startup environment, or sold to small businesses before)\n\n - You know how to connect with people whether in person, over the phone, or over email\n\n - You have a deep work ethic and the desire to continuously improve \n\n - You like to be challenged and push yourself to get better every day and in every pitch\n\n - You have thick skin, and are comfortable thinking on your feet, trying new approaches, and bouncing back when things don’t go your way \n\n - You take a scientific approach to growth, experimenting with a variety of tactics to discover how to generate leads and sell you have the analytical ability to identify which channels warrant more investment, and which we should avoid\n\n - You want to learn and grow. You view this role as an opportunity to learn from a bright and talented team and are excited to take on more responsibility at Headway over time\n\n - You believe in our mission\n\n - You want to work for Headway because you believe in the importance of affordable and accessible mental health care, for everyone\n\nCompensation and Benefits:\n\n - Salary information is based on a single salary target per role and is differentiated based on geographic location.\n \n - Group A = $77,000 - New York City, San Francisco/Bay Area, Los Angeles / Orange County Area, San Diego, Seattle, Boston, Austin\n \n - Group B = $69,300 - Chicago, Denver, Washington DC, Philadelphia, Pittsburgh, Atlanta, Nashville, Phoenix, and Portland\n\n - Other compensation includes commission. Commission payments are monthly.\n\n - Benefits offered include:\n \n - Equity Compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"02b9e7a0-b853-4226-8792-b7954f555dc0","title":"Staff Data Engineer","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2025-11-05T16:03:03.548+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/02b9e7a0-b853-4226-8792-b7954f555dc0","applyUrl":"https://jobs.ashbyhq.com/headway/02b9e7a0-b853-4226-8792-b7954f555dc0/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Headway is looking for a Staff Data Engineer to help us get closer to executing our mission: to create access to affordable, quality mental healthcare across the United States.
The Data Engineering Team is the foundational engine of our data-driven organization. We are a high-impact group of engineers focused on delivering reliable, high-quality data assets at enterprise scale. Our work is centered on transforming raw data into business-ready intelligence through robust ETL/ELT pipelines, advanced data modeling, and rigorous data quality frameworks. We operate with a strong engineering discipline, partnering closely with Data Scientists, Analysts, and core Software Engineering teams to ensure data is not just available, but completely trustworthy for every critical decision and product feature.
As a Staff Data Engineer, you will be a hands-on technical leader, architect, and mentor, responsible for defining the future state of our data infrastructure. This role focuses on setting architectural direction, establishing organization-wide data standards, and driving the design of highly scalable and optimized data models. You will lead complex, multi-functional initiatives, focusing on data quality governance and the maturity of our pipelines. You will be expected to influence our technology choices, mentor other engineers, and act as the primary technical interface between the Data Engineering team and senior stakeholders across the business.
9+ years of experience in data engineering, with a proven track record of architecting and shipping progressively more complex, large-scale data products.
Expert-level proficiency in our modern data stack, including Snowflake, dbt, Apache Airflow, and Python. You are capable of defining best practices and architectural patterns across these tools.
Deep mastery of advanced data modeling techniques and their application within production systems to achieve high performance.
Architectural Ownership: Proven ability to define the technical roadmap for the entire data platform, working horizontally to influence architectural decisions and technical debt management across multiple engineering teams.
Engineering Elevation: A strong track record of mentoring, coaching, and elevating the technical skills, code quality, and engineering maturity of other data engineers.
2+ years of Marketplace Experience: Prior experience in the marketplace or two-sided platform is a significant plus.
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT DATA ENGINEERING AT HEADWAY \n\nHeadway is looking for a Staff Data Engineer to help us get closer to executing our mission: to create access to affordable, quality mental healthcare across the United States. \n\nThe Data Engineering Team is the foundational engine of our data-driven organization. We are a high-impact group of engineers focused on delivering reliable, high-quality data assets at enterprise scale. Our work is centered on transforming raw data into business-ready intelligence through robust ETL/ELT pipelines, advanced data modeling, and rigorous data quality frameworks. We operate with a strong engineering discipline, partnering closely with Data Scientists, Analysts, and core Software Engineering teams to ensure data is not just available, but completely trustworthy for every critical decision and product feature.\n\n\nABOUT THIS ROLE\n\nAs a Staff Data Engineer, you will be a hands-on technical leader, architect, and mentor, responsible for defining the future state of our data infrastructure. This role focuses on setting architectural direction, establishing organization-wide data standards, and driving the design of highly scalable and optimized data models. You will lead complex, multi-functional initiatives, focusing on data quality governance and the maturity of our pipelines. You will be expected to influence our technology choices, mentor other engineers, and act as the primary technical interface between the Data Engineering team and senior stakeholders across the business.\n\n\n\nYOU WILL LOVE THIS ROLE IF YOU HAVE: \n\n - 9+ years of experience in data engineering, with a proven track record of architecting and shipping progressively more complex, large-scale data products.\n\n - Expert-level proficiency in our modern data stack, including Snowflake, dbt, Apache Airflow, and Python. You are capable of defining best practices and architectural patterns across these tools.\n\n - Deep mastery of advanced data modeling techniques and their application within production systems to achieve high performance.\n\n - Architectural Ownership: Proven ability to define the technical roadmap for the entire data platform, working horizontally to influence architectural decisions and technical debt management across multiple engineering teams.\n\n - Engineering Elevation: A strong track record of mentoring, coaching, and elevating the technical skills, code quality, and engineering maturity of other data engineers.\n\n - 2+ years of Marketplace Experience: Prior experience in the marketplace or two-sided platform is a significant plus.\n\n\nCOMPENSATION & BENEFITS:\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"a05b2447-1749-4995-9719-2502fdb8e43f","title":"Sr. Manager, HR Business Partner (R+D)","department":"All Cost Centers","team":"People","employmentType":"FullTime","location":"New York City","secondaryLocations":[],"publishedAt":"2025-11-20T00:02:35.464+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/a05b2447-1749-4995-9719-2502fdb8e43f","applyUrl":"https://jobs.ashbyhq.com/headway/a05b2447-1749-4995-9719-2502fdb8e43f/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
As a Senior Manager, HR Business Partner at Headway, you will serve as a strategic thought partner to our R+D executives. You’ll shape and execute people strategies that enable scale, strengthen leadership, and drive Olympic-level performance. Partnering closely with our leaders, you’ll provide counsel on organizational design, performance management, talent planning, and leadership development - balancing near-term priorities with long-term organizational health and cultural integrity. You’ll use data-driven insights and sound judgment to identify trends, influence decisions, and lead high-impact initiatives that elevate the employee experience, strengthen manager capability, and ensure our teams are empowered to perform at their best.
Strategic Business Partnership: Act as a trusted advisor to executives. Anticipate organizational needs, connect people strategy to business outcomes, and challenge assumptions through evidence and insight.
Talent Strategy & Performance: Lead performance management and talent review processes with rigor and fairness. Coach leaders to recognize and reward top performance, address underperformance, and build high-performing, inclusive teams.
Organizational Design & Effectiveness: Partner with leaders to design scalable org structures, strengthen alignment, and enable growth. Use workforce analytics and org design principles to optimize spans, layers, and team health.
Leadership Coaching & Influence: Build trusted relationships with executives and managers, providing candid, actionable feedback that sharpens leadership effectiveness. Reinforce Headway’s cultural principles and managerial excellence through coaching and systems.
Analytical & Data-Driven Decision Making: Leverage people data to identify trends, diagnose root causes, and drive measurable improvements in organizational health.
Project Management & Operational Excellence: Lead complex, cross-functional people initiatives end-to-end - from scoping and planning to flawless execution and follow-through. Balance strategic impact with hands-on execution to ensure scalability and continuous improvement.
Cultural Stewardship & Employee Experience: Model and amplify Headway’s values and performance standards. Ensure fairness, inclusion, and consistency in decision-making. Surface patterns in sentiment and proactively strengthen engagement and trust.
Have 12+ years of progressive experience in HR or HR-adjacent roles (e.g., Chief of Staff, Strategy), with a track record of supporting senior executives in high-growth or scaling environments.
Are a strategic operator who can anticipate organizational needs, shape people strategies, and influence through credibility and insight.
Are data-driven, using qualitative and quantitative insights to inform decision-making, program design, and measurement of impact.
Are a trusted coach and advisor, capable of balancing candor and empathy while influencing at all levels.
Have deep expertise in org design, performance management, and leadership development.
Thrive in fast-paced, high-growth settings where agility, sound judgment, and ownership are essential.
Model Headway’s cultural principles and uphold our Olympic-level performance standard, driving clarity, accountability, and continuous improvement.
Compensation and Benefits:
The expected base pay range for this position is $180,000 - $250,000, based on a variety of factors including qualifications, experience, and geographic location.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Manager, HR Business Partner at Headway, you will serve as a strategic thought partner to our R+D executives. You’ll shape and execute people strategies that enable scale, strengthen leadership, and drive Olympic-level performance. Partnering closely with our leaders, you’ll provide counsel on organizational design, performance management, talent planning, and leadership development - balancing near-term priorities with long-term organizational health and cultural integrity. You’ll use data-driven insights and sound judgment to identify trends, influence decisions, and lead high-impact initiatives that elevate the employee experience, strengthen manager capability, and ensure our teams are empowered to perform at their best.\n\n\nWHAT YOU’LL DO\n\n - Strategic Business Partnership: Act as a trusted advisor to executives. Anticipate organizational needs, connect people strategy to business outcomes, and challenge assumptions through evidence and insight.\n\n - Talent Strategy & Performance: Lead performance management and talent review processes with rigor and fairness. Coach leaders to recognize and reward top performance, address underperformance, and build high-performing, inclusive teams.\n\n - Organizational Design & Effectiveness: Partner with leaders to design scalable org structures, strengthen alignment, and enable growth. Use workforce analytics and org design principles to optimize spans, layers, and team health.\n\n - Leadership Coaching & Influence: Build trusted relationships with executives and managers, providing candid, actionable feedback that sharpens leadership effectiveness. Reinforce Headway’s cultural principles and managerial excellence through coaching and systems.\n\n - Analytical & Data-Driven Decision Making: Leverage people data to identify trends, diagnose root causes, and drive measurable improvements in organizational health.\n\n - Project Management & Operational Excellence: Lead complex, cross-functional people initiatives end-to-end - from scoping and planning to flawless execution and follow-through. Balance strategic impact with hands-on execution to ensure scalability and continuous improvement.\n\n - Cultural Stewardship & Employee Experience: Model and amplify Headway’s values and performance standards. Ensure fairness, inclusion, and consistency in decision-making. Surface patterns in sentiment and proactively strengthen engagement and trust.\n\n\nYOU’D BE A GREAT FIT IF YOU...\n\n - Have 12+ years of progressive experience in HR or HR-adjacent roles (e.g., Chief of Staff, Strategy), with a track record of supporting senior executives in high-growth or scaling environments.\n\n - Are a strategic operator who can anticipate organizational needs, shape people strategies, and influence through credibility and insight.\n\n - Are data-driven, using qualitative and quantitative insights to inform decision-making, program design, and measurement of impact.\n\n - Are a trusted coach and advisor, capable of balancing candor and empathy while influencing at all levels.\n\n - Have deep expertise in org design, performance management, and leadership development.\n\n - Thrive in fast-paced, high-growth settings where agility, sound judgment, and ownership are essential.\n\n - Model Headway’s cultural principles and uphold our Olympic-level performance standard, driving clarity, accountability, and continuous improvement.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $180,000 - $250,000, based on a variety of factors including qualifications, experience, and geographic location. \n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\nBenefits offered include:\n\n - Equity Compensation\n\n - Medical, Dental, and Vision coverage\n\n - HSA / FSA\n\n - 401K\n\n - Work-from-Home Stipend\n\n - Therapy Reimbursement\n\n - 16-week parental leave for eligible employees\n\n - Carrot Fertility annual reimbursement and membership\n\n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n\n - Flexible PTO\n\n - Employee Assistance Program (EAP)\n\n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"be0643aa-8571-47c1-a3aa-0fac81105c58","title":"Head of Patient Growth Marketing","department":"All Cost Centers","team":"Patient Growth Marketing","employmentType":"FullTime","location":"Remote - New York","secondaryLocations":[],"publishedAt":"2025-11-19T16:54:41.221+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/be0643aa-8571-47c1-a3aa-0fac81105c58","applyUrl":"https://jobs.ashbyhq.com/headway/be0643aa-8571-47c1-a3aa-0fac81105c58/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
This role exists to build a growth engine that compounds. You will be responsible for scaling Headway-sourced patients. This begins with high confidence in incrementally, while building the people, tooling, and creative systems that will ultimately make results repeatable.
Reporting directly to the GM of Patient, you will be the first senior growth marketing hire in Headway’s history on the patient side. You will own the full patient growth marketing remit across paid, lifecycle, and organic channels; stand up foundational martech and measurement systems; deploy creative systems that increase testing velocity; and partner across the marketplace to drive outcomes without channel cannibalization.
You’ll work closely with key partners across Engineering, Creative, Data Science/Analytics, Finance, Business Ops, and Provider Marketing, while helping define the long-term strategy for patient growth and broader marketplace dynamics.
Patient growth marketing: Own paid acquisition (Search, Social, OLV/OTT, Programmatic/Display), Lifecycle (email/SMS/push), and Organic (SEO, content distribution, Reddit/IG/TikTok/YouTube).
Martech & measurement: Lead channel plumbing, experimentation frameworks, attribution, incrementality, MMM, and reporting — co-owning approach with Eng and Data but owning the outcomes.
Creative systems for growth: Drive briefing, testing velocity, and learning loops across message × audience × asset × surface.
Cross-marketplace levers: Align patient and provider growth to prevent channel overlap and unlock network effects.
Team building: Hire, lead, and develop a high-bar, technical, and creative team across paid, lifecycle, and organic.
Partner cross-functionally: Work with Product/Eng to build surfaces that drive conversion and quality, not just spend.
Have deep expertise in growth marketing with explicit experience in Google, Meta, and OTT/OLV channels.
Have led lifecycle marketing teams and understand how best to deploy email, SMS, and push channels.
Bring strong martech and attribution experience, including build vs. buy decisions and measurement frameworks (attribution, incrementality, MMM).
Have partnered closely with Engineering and Product, operating as one team with shared outcomes.
Have experience deploying AI-forward marketing strategies and maintain personal interest in AI-native marketing stacks.
Communicate clearly and simply, translating complex performance marketing topics for non-experts, executives, and boards.
Can build strategies grounded in business outcomes and understand tradeoffs across product, engineering, and operations.
Have hired and led growth marketing teams of 20+ and built 0→1 systems at scale.
Work effectively with diverse cross-functional partners across analytics, finance, sales, creative, product, and engineering.
The expected base pay range for this position is $251,200 - $314,000 based on a variety of factors including qualifications, experience, and geographic location.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-home stipend
Therapy reimbursement
16-week parental leave for eligible employees
Carrot Fertility reimbursement and membership
13 paid holidays + company holiday break
Flexible PTO
EAP
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nThis role exists to build a growth engine that compounds. You will be responsible for scaling Headway-sourced patients. This begins with high confidence in incrementally, while building the people, tooling, and creative systems that will ultimately make results repeatable.\n\nReporting directly to the GM of Patient, you will be the first senior growth marketing hire in Headway’s history on the patient side. You will own the full patient growth marketing remit across paid, lifecycle, and organic channels; stand up foundational martech and measurement systems; deploy creative systems that increase testing velocity; and partner across the marketplace to drive outcomes without channel cannibalization.\n\nYou’ll work closely with key partners across Engineering, Creative, Data Science/Analytics, Finance, Business Ops, and Provider Marketing, while helping define the long-term strategy for patient growth and broader marketplace dynamics.\n\n\nWHAT YOU’LL DO...\n\n - Patient growth marketing: Own paid acquisition (Search, Social, OLV/OTT, Programmatic/Display), Lifecycle (email/SMS/push), and Organic (SEO, content distribution, Reddit/IG/TikTok/YouTube).\n\n - Martech & measurement: Lead channel plumbing, experimentation frameworks, attribution, incrementality, MMM, and reporting — co-owning approach with Eng and Data but owning the outcomes.\n\n - Creative systems for growth: Drive briefing, testing velocity, and learning loops across message × audience × asset × surface.\n\n - Cross-marketplace levers: Align patient and provider growth to prevent channel overlap and unlock network effects.\n\n - Team building: Hire, lead, and develop a high-bar, technical, and creative team across paid, lifecycle, and organic.\n\n - Partner cross-functionally: Work with Product/Eng to build surfaces that drive conversion and quality, not just spend.\n\n\nYOU’LL BE A GREAT FIT IF YOU…\n\n - Have deep expertise in growth marketing with explicit experience in Google, Meta, and OTT/OLV channels.\n\n - Have led lifecycle marketing teams and understand how best to deploy email, SMS, and push channels.\n\n - Bring strong martech and attribution experience, including build vs. buy decisions and measurement frameworks (attribution, incrementality, MMM).\n\n - Have partnered closely with Engineering and Product, operating as one team with shared outcomes.\n\n - Have experience deploying AI-forward marketing strategies and maintain personal interest in AI-native marketing stacks.\n\n - Communicate clearly and simply, translating complex performance marketing topics for non-experts, executives, and boards.\n\n - Can build strategies grounded in business outcomes and understand tradeoffs across product, engineering, and operations.\n\n - Have hired and led growth marketing teams of 20+ and built 0→1 systems at scale.\n\n - Work effectively with diverse cross-functional partners across analytics, finance, sales, creative, product, and engineering.\n\n\nCOMPENSATION AND BENEFITS\n\nThe expected base pay range for this position is $251,200 - $314,000 based on a variety of factors including qualifications, experience, and geographic location.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\nBenefits offered include:\n\n - Equity compensation\n\n - Medical, Dental, and Vision coverage\n\n - HSA / FSA\n\n - 401K\n\n - Work-from-home stipend\n\n - Therapy reimbursement\n\n - 16-week parental leave for eligible employees\n\n - Carrot Fertility reimbursement and membership\n\n - 13 paid holidays + company holiday break\n\n - Flexible PTO\n\n - EAP\n\n - Training and professional development\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.\n\nHeadway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"a79f6feb-afac-4f96-84e2-3cb7369d6c34","title":"Director, Technical Recruiting","department":"All Cost Centers","team":"Talent Acquisition","employmentType":"FullTime","location":"Remote - New York","secondaryLocations":[],"publishedAt":"2025-11-25T20:54:30.233+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/a79f6feb-afac-4f96-84e2-3cb7369d6c34","applyUrl":"https://jobs.ashbyhq.com/headway/a79f6feb-afac-4f96-84e2-3cb7369d6c34/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the role:
Headway is hiring a Director of Technical Recruiting to lead and scale R&D hiring across Engineering, Data, Product, Design, Security, and IT. As the most senior leader overseeing technical recruiting, you will set the strategy, design the operating model, and deliver on a mission-critical hiring engine that fuels Headway’s growth.
You will lead and develop a high-performing team of senior recruiters and managers while partnering closely with leaders across R&D. The systems you build and the talent you bring in will directly impact Headway’s ability to serve providers and patients at scale.
In this role, you’ll blend people leadership, operational excellence, and strategic influence to build an Olympic-level recruiting team.
You will:
Partner with leaders across technical teams to scale their departments, advising on search strategies and providing tailored, scalable solutions
Leverage metrics to diagnose gaps and proactively provide solutions, keeping a strong pulse on tech hiring trends and the impact it has on your funnels
Manage a team of senior recruiters and managers with a focus on performance and career growth, embracing Headway’s F.U.E.L. culture (Feedback Uplifts Every Level)
Serve as a trusted advisor to senior executives, building strong relationships
Deliver exceptional hiring outcomes by focusing teams on the highest-impact priorities, removing obstacles early, and aligning with cross functional teams
Drive operational excellence by setting the standards and rhythms that enable a high-performing, high-velocity recruiting team
Shape long-range R&D talent strategy and partner with executives on headcount planning and capacity modeling
Influence the systems and tooling that underpin all tech hiring that will allow the TA team to work efficiently and effectively
Strengthen Headway’s tech talent brand by ensuring an exceptional, consistent candidate experience across every touchpoint
You’d be a great fit if…
Bring 7+ years of recruiting leadership experience, including managing managers and senior recruiters in high-growth, tech-enabled environments
Have a track record of scaling technical organizations, building diverse and inclusive teams, and maintaining a high talent bar
Operate as a business partner to senior leaders, grounding strategies and recommendations in data and market insights
Operate as a first-principles thinker, grounding your decisions in data, disentangling root issues in the funnel, and crafting scalable TA solutions that accelerate hiring
Navigate ambiguity with structure and speed
Communicate with clarity and executive presence, tailoring your message to different audiences and influencing decisions through structured, compelling storytelling
Demonstrate a bias for operational excellence, continually improving how the team works and removing friction for candidates, recruiters, and stakeholders
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-hybrid
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout the role:\n\nHeadway is hiring a Director of Technical Recruiting to lead and scale R&D hiring across Engineering, Data, Product, Design, Security, and IT. As the most senior leader overseeing technical recruiting, you will set the strategy, design the operating model, and deliver on a mission-critical hiring engine that fuels Headway’s growth.\n\nYou will lead and develop a high-performing team of senior recruiters and managers while partnering closely with leaders across R&D. The systems you build and the talent you bring in will directly impact Headway’s ability to serve providers and patients at scale.\n\nIn this role, you’ll blend people leadership, operational excellence, and strategic influence to build an Olympic-level recruiting team.\n\nYou will:\n\n - Partner with leaders across technical teams to scale their departments, advising on search strategies and providing tailored, scalable solutions\n\n - Leverage metrics to diagnose gaps and proactively provide solutions, keeping a strong pulse on tech hiring trends and the impact it has on your funnels\n\n - Manage a team of senior recruiters and managers with a focus on performance and career growth, embracing Headway’s F.U.E.L. culture (Feedback Uplifts Every Level)\n\n - Serve as a trusted advisor to senior executives, building strong relationships\n\n - Deliver exceptional hiring outcomes by focusing teams on the highest-impact priorities, removing obstacles early, and aligning with cross functional teams\n\n - Drive operational excellence by setting the standards and rhythms that enable a high-performing, high-velocity recruiting team\n\n - Shape long-range R&D talent strategy and partner with executives on headcount planning and capacity modeling\n\n - Influence the systems and tooling that underpin all tech hiring that will allow the TA team to work efficiently and effectively\n\n - Strengthen Headway’s tech talent brand by ensuring an exceptional, consistent candidate experience across every touchpoint\n\nYou’d be a great fit if…\n\n - Bring 7+ years of recruiting leadership experience, including managing managers and senior recruiters in high-growth, tech-enabled environments\n\n - Have a track record of scaling technical organizations, building diverse and inclusive teams, and maintaining a high talent bar\n\n - Operate as a business partner to senior leaders, grounding strategies and recommendations in data and market insights\n\n - Operate as a first-principles thinker, grounding your decisions in data, disentangling root issues in the funnel, and crafting scalable TA solutions that accelerate hiring\n\n - Navigate ambiguity with structure and speed\n\n - Communicate with clarity and executive presence, tailoring your message to different audiences and influencing decisions through structured, compelling storytelling\n\n - Demonstrate a bias for operational excellence, continually improving how the team works and removing friction for candidates, recruiters, and stakeholders\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-hybrid\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"0cc05401-8389-4e11-b501-1c6326d4c477","title":"Engineering Manager (Growth)","department":"All Cost Centers","team":"Engineering","employmentType":"FullTime","location":"New York City","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2025-12-15T14:53:33.295+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/0cc05401-8389-4e11-b501-1c6326d4c477","applyUrl":"https://jobs.ashbyhq.com/headway/0cc05401-8389-4e11-b501-1c6326d4c477/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About Engineering at Headway
Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).
Principles that guide us:
Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they're facing.
Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.
Tools we use:
Languages: Python 3, TypeScript
Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js
Datastores: Postgres, Redis
Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
Monitoring: Datadog, PagerDuty, Sentry
Version Control: Github
Vulnerability Management: Snyk, Semgrep
Cloud Security: Lacework
AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)
About this role
This role sits at the intersection of growth, product development, and marketing. You'll have the freedom to innovate and experiment while collaborating with a diverse group of cross-functional partners from across the company. This is an opportunity to tackle complex, rewarding problems in a highly collaborative, supportive environment that values technical excellence and operational rigor. You'll build systems that help patients discover and access mental health care, directly improving lives and transforming the healthcare landscape. Your work in this role will shape how thousands of patients connect with care, making a lasting impact on Headway's mission to reimagine mental healthcare access for all.
As an engineering leader at Headway, you will be responsible for leading and growing the team behind these core growth initiatives through people development, strategic planning, and hands-on technical support. You'll play a leading role in defining what and how these systems are built, setting up how the team operates, and ultimately driving best-in-class experiences that convert interest into action.
This is a critical leadership role for Headway and our mission to make mental healthcare more accessible.
Provider Growth Pod
Supporting providers isn't just about connecting them with patients — it starts much earlier, with helping them discover Headway and understand the value we provide. Our providers are at the heart of Headway's mission — and enabling more of them to join our platform is critical to expanding access to care. This role is focused on building the tools, systems, and experiences that help providers learn about Headway, express interest, and begin their journey. From our referral engine and AI-assisted marketing experiences to intelligent lead capture, scoring, and routing infrastructure, you'll be responsible for the end-to-end technical foundation that drives provider acquisition. That includes building systems where AI helps personalize how providers discover and evaluate Headway — not just pushing traffic, but converting the right providers at the right moment. By helping more providers discover, trust, and join Headway, you'll directly impact both provider supply and patient access.
Who you are
We're looking for experienced engineering team leaders and people managers who are product-minded, data-informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Marketing, Design, Data, and RevOps to shape the future of our growth strategy. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact at a high-growth company.
Responsibilities:
Lead and manage an engineering team focused on growth
Partner closely with cross-functional stakeholders to build systems that enable rapid experimentation and long-term scale
Partner closely with Product, Design, Marketing, Data to rapidly iterate through A/B testing
Collaborate with activation and onboarding teams to ensure a seamless end-to-end user experience from first touch to first appointment
Drive alignment across your team on process, prioritization, and product outcomes
Develop and grow your team through weekly 1-1s, mentorship, and feedback
Work with and help develop aspiring engineering leaders within the engineering team
Contribute to the broader company strategy and product roadmap
Help build out our engineering team as our headcount grows from 120 to 175+ through the remainder of the year
Leads Teams into the AI Era: You don't just tolerate AI tools — you actively shape how your team uses them. You've thought carefully about where AI accelerates engineering work and where it doesn't, and you help your engineers develop genuine fluency rather than surface-level familiarity. Whether it's AI-assisted code review, LLM-powered features, or rethinking which workflows to automate, you bring a builder's mindset: what should we automate, what should stay human, and how do we ship it responsibly in a healthcare context?
We expect our engineering managers to remain active technical contributors — pairing with engineers, driving key design decisions, and personally owning select deliverables. You'll lead through doing, not just directing.
Below are additional experiences we think help engineering managers succeed at Headway:
You have 3+ years of experience as an Engineering Manager at a high-growth startup or scale-up, building and leading high performing teams that have effectively delivered business outcomes through technical investments
You have 5+ years of experience as a Software Engineer
You're energized by experimentation and growth — and can balance short-term learning with long-term scale
You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users
You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions
You are flexible and adaptable; you understand that the best growth teams must learn and iterate quickly, and that growth roadmaps are dynamic as a result
Nice to have: Prior experience with SEO and paid advertising
Nice to have: Prior experience with Python and React and working with AWS infrastructure
Nice to have: Experience in health tech, building user-facing products
Nice to have: Experience applying AI/ML to growth contexts — personalization, intelligent routing, LLM-powered content, or experimentation at scale
BS, MS in Computer Science or related field
Our interview process
After you apply to Headway, here are some details of what to expect during the interview process.
Initial screen: You'll connect with someone in recruiting so you can learn more about the team, Headway's mission and exciting growth, and we can get a better idea of your background.
First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences.
Final rounds: You'll meet team members across product and engineering leadership for multiple behavioral interviews and two technical interviews (System Design & AI Coding), leaving you with a fuller picture of what it's like to work at Headway.
References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
The expected base pay range for this position is $222,800 - 278,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout Engineering at Headway\n\nBuilding a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).\n\nPrinciples that guide us:\n\n - Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they're facing.\n\n - Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration\n\n - Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.\n\n - Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.\n\nTools we use:\n\n - Languages: Python 3, TypeScript\n\n - Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js\n\n - Datastores: Postgres, Redis\n\n - Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka\n\n - Monitoring: Datadog, PagerDuty, Sentry\n\n - Version Control: Github\n\n - Vulnerability Management: Snyk, Semgrep\n\n - Cloud Security: Lacework\n\n - AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)\n\nAbout this role\n\nThis role sits at the intersection of growth, product development, and marketing. You'll have the freedom to innovate and experiment while collaborating with a diverse group of cross-functional partners from across the company. This is an opportunity to tackle complex, rewarding problems in a highly collaborative, supportive environment that values technical excellence and operational rigor. You'll build systems that help patients discover and access mental health care, directly improving lives and transforming the healthcare landscape. Your work in this role will shape how thousands of patients connect with care, making a lasting impact on Headway's mission to reimagine mental healthcare access for all.\n\nAs an engineering leader at Headway, you will be responsible for leading and growing the team behind these core growth initiatives through people development, strategic planning, and hands-on technical support. You'll play a leading role in defining what and how these systems are built, setting up how the team operates, and ultimately driving best-in-class experiences that convert interest into action.\n\nThis is a critical leadership role for Headway and our mission to make mental healthcare more accessible.\n\nProvider Growth Pod\n\nSupporting providers isn't just about connecting them with patients — it starts much earlier, with helping them discover Headway and understand the value we provide. Our providers are at the heart of Headway's mission — and enabling more of them to join our platform is critical to expanding access to care. This role is focused on building the tools, systems, and experiences that help providers learn about Headway, express interest, and begin their journey. From our referral engine and AI-assisted marketing experiences to intelligent lead capture, scoring, and routing infrastructure, you'll be responsible for the end-to-end technical foundation that drives provider acquisition. That includes building systems where AI helps personalize how providers discover and evaluate Headway — not just pushing traffic, but converting the right providers at the right moment. By helping more providers discover, trust, and join Headway, you'll directly impact both provider supply and patient access.\n\nWho you are\n\nWe're looking for experienced engineering team leaders and people managers who are product-minded, data-informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Marketing, Design, Data, and RevOps to shape the future of our growth strategy. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact at a high-growth company.\n\nResponsibilities:\n\n - Lead and manage an engineering team focused on growth\n\n - Partner closely with cross-functional stakeholders to build systems that enable rapid experimentation and long-term scale\n\n - Partner closely with Product, Design, Marketing, Data to rapidly iterate through A/B testing\n\n - Collaborate with activation and onboarding teams to ensure a seamless end-to-end user experience from first touch to first appointment\n\n - Drive alignment across your team on process, prioritization, and product outcomes\n\n - Develop and grow your team through weekly 1-1s, mentorship, and feedback\n\n - Work with and help develop aspiring engineering leaders within the engineering team\n\n - Contribute to the broader company strategy and product roadmap\n\n - Help build out our engineering team as our headcount grows from 120 to 175+ through the remainder of the year\n\n - Leads Teams into the AI Era: You don't just tolerate AI tools — you actively shape how your team uses them. You've thought carefully about where AI accelerates engineering work and where it doesn't, and you help your engineers develop genuine fluency rather than surface-level familiarity. Whether it's AI-assisted code review, LLM-powered features, or rethinking which workflows to automate, you bring a builder's mindset: what should we automate, what should stay human, and how do we ship it responsibly in a healthcare context?\n\n - We expect our engineering managers to remain active technical contributors — pairing with engineers, driving key design decisions, and personally owning select deliverables. You'll lead through doing, not just directing.\n\nBelow are additional experiences we think help engineering managers succeed at Headway:\n\n - You have 3+ years of experience as an Engineering Manager at a high-growth startup or scale-up, building and leading high performing teams that have effectively delivered business outcomes through technical investments\n\n - You have 5+ years of experience as a Software Engineer\n\n - You're energized by experimentation and growth — and can balance short-term learning with long-term scale\n\n - You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users\n\n - You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions\n\n - You are flexible and adaptable; you understand that the best growth teams must learn and iterate quickly, and that growth roadmaps are dynamic as a result\n\n - Nice to have: Prior experience with SEO and paid advertising\n\n - Nice to have: Prior experience with Python and React and working with AWS infrastructure\n\n - Nice to have: Experience in health tech, building user-facing products\n\n - Nice to have: Experience applying AI/ML to growth contexts — personalization, intelligent routing, LLM-powered content, or experimentation at scale\n\n - BS, MS in Computer Science or related field\n\n\n\nOur interview process\n\nAfter you apply to Headway, here are some details of what to expect during the interview process.\n\n - Initial screen: You'll connect with someone in recruiting so you can learn more about the team, Headway's mission and exciting growth, and we can get a better idea of your background.\n\n - First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences.\n\n - Final rounds: You'll meet team members across product and engineering leadership for multiple behavioral interviews and two technical interviews (System Design & AI Coding), leaving you with a fuller picture of what it's like to work at Headway.\n\n - References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!\n\n\n\n\nCOMPENSATION AND BENEFITS:\n\nThe expected base pay range for this position is $222,800 - 278,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"75173d47-c059-4ec5-b2fe-33106cc557a9","title":"Director, Business Operations- Patient","department":"All Cost Centers","team":"Operations","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-01-29T19:41:02.919+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/75173d47-c059-4ec5-b2fe-33106cc557a9","applyUrl":"https://jobs.ashbyhq.com/headway/75173d47-c059-4ec5-b2fe-33106cc557a9/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
The patient experience is at the crux of our mission here at Headway to increase affordable access. As the Director, Business Operations for the Patient Group, you will be the \"operational spine\" for the patient charter responsible for connecting patients to the right care and partnering with them throughout their mental health journey.
You will:
Drive Strategy through Operational Excellence: You will architect the \"operational spine\" for the Patient Group, not just running the rhythm, but actively partnering with Product, Engineering, Data, Design and GTM leads to shape group strategy and translate vision into the roadmaps and execution plans that deliver results.
Navigate Tradeoffs & Accelerate Growth: You’ll build the frameworks that guide our most critical decisions, from sizing new opportunities to facilitating the high-stakes tradeoff discussions that ensure we are betting on the right strategic levers.
Partner Deeply with Product & Engineering: You will work shoulder-to-shoulder with Product and Engineering leaders to define priorities, shape roadmaps, and drive execution against the highest-impact opportunities.
Serve as the Connective Tissue: You’ll be the vital link between the group and cross-functional stakeholders. Beyond just reporting progress, you know how to bring the right people together to solve complex problems, ensuring work is tied to measurable impact and that all dependencies are aligned across the organization.
Build a High-Impact Team: You will lead and mentor a lean Business Operations team dedicated to scaling our patient acquisition, overseeing the operational strategy for our core experience, growth initiatives, and strategic partnerships.
You’d be a great fit if:
Have 10+ years of experience in Business Operations or Strategy & Operations in growth-focused roles
Have 5+ years of experience managing high-performing teams.
Are a strategic operator, moving effortlessly between architecting long-term strategies and diving into the granular models and metrics required to hit today’s goals.
Have deep product and data intuition, with the ability to define product strategy and performance metrics that drive innovation.
Have led high-stakes, cross-functional processes, aligning senior stakeholders around priorities, tradeoffs, and timelines, especially in ambiguous or rapidly changing environments.
Excel at synthesizing messy inputs into clear, compelling narratives that inform high-level decisions around resourcing, strategy, and organizational design.
Act as a strategic orchestrator, identifying cross-functional dependencies and proactively bringing the right people together to unblock projects and ensure progress results in company-wide success.
Care deeply about delivering meaningful impact — for providers, patients, and Headway’s mission.
Compensation and Benefits:
The expected base pay range for this position is $169,600-$265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nThe patient experience is at the crux of our mission here at Headway to increase affordable access. As the Director, Business Operations for the Patient Group, you will be the \"operational spine\" for the patient charter responsible for connecting patients to the right care and partnering with them throughout their mental health journey.\n\nYou will:\n\n - Drive Strategy through Operational Excellence: You will architect the \"operational spine\" for the Patient Group, not just running the rhythm, but actively partnering with Product, Engineering, Data, Design and GTM leads to shape group strategy and translate vision into the roadmaps and execution plans that deliver results.\n\n - Navigate Tradeoffs & Accelerate Growth: You’ll build the frameworks that guide our most critical decisions, from sizing new opportunities to facilitating the high-stakes tradeoff discussions that ensure we are betting on the right strategic levers.\n\n - Partner Deeply with Product & Engineering: You will work shoulder-to-shoulder with Product and Engineering leaders to define priorities, shape roadmaps, and drive execution against the highest-impact opportunities. \n\n - Serve as the Connective Tissue: You’ll be the vital link between the group and cross-functional stakeholders. Beyond just reporting progress, you know how to bring the right people together to solve complex problems, ensuring work is tied to measurable impact and that all dependencies are aligned across the organization.\n\n - Build a High-Impact Team: You will lead and mentor a lean Business Operations team dedicated to scaling our patient acquisition, overseeing the operational strategy for our core experience, growth initiatives, and strategic partnerships.\n\nYou’d be a great fit if:\n\n - Have 10+ years of experience in Business Operations or Strategy & Operations in growth-focused roles\n\n - Have 5+ years of experience managing high-performing teams.\n\n - Are a strategic operator, moving effortlessly between architecting long-term strategies and diving into the granular models and metrics required to hit today’s goals.\n\nHave deep product and data intuition, with the ability to define product strategy and performance metrics that drive innovation.\n\n - Have led high-stakes, cross-functional processes, aligning senior stakeholders around priorities, tradeoffs, and timelines, especially in ambiguous or rapidly changing environments.\n\n - Excel at synthesizing messy inputs into clear, compelling narratives that inform high-level decisions around resourcing, strategy, and organizational design.\n\n - Act as a strategic orchestrator, identifying cross-functional dependencies and proactively bringing the right people together to unblock projects and ensure progress results in company-wide success.\n\n - Care deeply about delivering meaningful impact — for providers, patients, and Headway’s mission.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $169,600-$265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"e95da85a-a6c5-4532-8326-723ddb40d658","title":"Staff Software Engineer (Payer)","department":"All Cost Centers","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-06-09T00:18:14.806+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/e95da85a-a6c5-4532-8326-723ddb40d658","applyUrl":"https://jobs.ashbyhq.com/headway/e95da85a-a6c5-4532-8326-723ddb40d658/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Payers & Outcomes at Headway sits at the intersection of ML, clinical quality, and trust. You’re building the intelligent systems that protect the integrity of our network — spotting risk, surfacing quality signals, and giving providers real-time feedback so they can deliver great care. What you could work on:
Clinical Feedback: Architect the LLM-powered systems that review clinical documentation at scale and deliver helpful, real-time feedback to providers. Turn a traditionally painful audit process into a coaching experience — and scale it across the entire network.
Detecting Risk in Healthcare Claims: Design the ML/LLM systems that spot patterns of inappropriate billing, over-utilization, and low-quality care across millions of appointments and claims. Translate those signals into clear feedback for providers and transparent reporting for our insurance partners.
Measuring & Elevating Clinical Quality: Help build the systems that systematically review every prescriber in our network against clinical quality standards — so we can measure, improve, and defend the quality of care Headway delivers. The stakes are real: our most recent launch reviews clinical notes and nudges providers to put a safety plan in place when a patient shows signs of suicidal risk — a system projected to save roughly 1,000 lives a year.
Patient Needs & Provider Fit: Crack the “one size fits all” problem. Build ML systems that understand how complex a patient’s needs are and match them to providers best suited to help — so every patient gets the right care and every provider operates at their best.
Trustworthy AI in Healthcare: Champion how Headway evaluates and iterates on AI systems. Build the evaluation frameworks, optimization loops, and observability that keep LLM-powered features reliable and safe in a regulated environment.
Technical Foundations & Mentorship: Set the technical bar for the Payers & Outcomes group — ~12 engineers today, growing to 30–50 by end of year. Lay the architectural foundations other teams will build on, and raise the whole group’s engineering craft as it scales.
Languages: TypeScript, Python 3
Frontend: React, Remix, Next.js
Backend & Storage: FastAPI, SQLAlchemy, Postgres, Redis, Snowflake
Infrastructure: AWS, Temporal, Kafka
Ops: Datadog, Sentry, PagerDuty
AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)
End-to-End Product Builder: You care just as much about the API architecture as you do the user experience. You seamlessly context-switch between backend logic and frontend state management.
Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.
Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.
Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.
Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.
Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.
Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.
Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.
AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?
Location: We are hiring our Staff Engineering roles out of our 3 hubs - NYC, SF, and Seattle. There is no onsite requirement, but engineers should be located in these regions. There are offices in these 3 cities for anyone interested in in-office time.
After you apply to Headway, here are some details of what to expect during the interview process.
Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background.
First round: You'll do a live coding interview with Karat, our technical interviewing partner. It's a great opportunity to showcase your problem-solving skills and learn more about what our engineering team is building.
Final rounds: You’ll meet several team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.
References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
Salary: $264,000 - $330,000 base salary plus a competitive equity package.
Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.
The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.
Time Off: 13 holidays, a full week off in December, and flexible PTO.
#LI-BM1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nTHE WORK\n\nPayers & Outcomes at Headway sits at the intersection of ML, clinical quality, and trust. You’re building the intelligent systems that protect the integrity of our network — spotting risk, surfacing quality signals, and giving providers real-time feedback so they can deliver great care. What you could work on:\n\n - Clinical Feedback: Architect the LLM-powered systems that review clinical documentation at scale and deliver helpful, real-time feedback to providers. Turn a traditionally painful audit process into a coaching experience — and scale it across the entire network.\n\n - Detecting Risk in Healthcare Claims: Design the ML/LLM systems that spot patterns of inappropriate billing, over-utilization, and low-quality care across millions of appointments and claims. Translate those signals into clear feedback for providers and transparent reporting for our insurance partners.\n\n - Measuring & Elevating Clinical Quality: Help build the systems that systematically review every prescriber in our network against clinical quality standards — so we can measure, improve, and defend the quality of care Headway delivers. The stakes are real: our most recent launch reviews clinical notes and nudges providers to put a safety plan in place when a patient shows signs of suicidal risk — a system projected to save roughly 1,000 lives a year.\n\n - Patient Needs & Provider Fit: Crack the “one size fits all” problem. Build ML systems that understand how complex a patient’s needs are and match them to providers best suited to help — so every patient gets the right care and every provider operates at their best.\n\n - Trustworthy AI in Healthcare: Champion how Headway evaluates and iterates on AI systems. Build the evaluation frameworks, optimization loops, and observability that keep LLM-powered features reliable and safe in a regulated environment.\n\n - Technical Foundations & Mentorship: Set the technical bar for the Payers & Outcomes group — ~12 engineers today, growing to 30–50 by end of year. Lay the architectural foundations other teams will build on, and raise the whole group’s engineering craft as it scales.\n\n\nOUR STACK\n\n - Languages: TypeScript, Python 3\n\n - Frontend: React, Remix, Next.js\n\n - Backend & Storage: FastAPI, SQLAlchemy, Postgres, Redis, Snowflake\n\n - Infrastructure: AWS, Temporal, Kafka\n\n - Ops: Datadog, Sentry, PagerDuty\n\n - AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)\n\n\nWHO YOU ARE\n\n - End-to-End Product Builder: You care just as much about the API architecture as you do the user experience. You seamlessly context-switch between backend logic and frontend state management.\n\n - Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.\n\n - Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.\n\n - Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.\n\n - Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.\n\n - Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.\n\n - Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.\n\n - Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.\n\n - AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?\n\nLocation: We are hiring our Staff Engineering roles out of our 3 hubs - NYC, SF, and Seattle. There is no onsite requirement, but engineers should be located in these regions. There are offices in these 3 cities for anyone interested in in-office time.\n\n\n\n\nOUR INTERVIEW PROCESS\n\nAfter you apply to Headway, here are some details of what to expect during the interview process.\n\n - Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. \n\n - First round: You'll do a live coding interview with Karat, our technical interviewing partner. It's a great opportunity to showcase your problem-solving skills and learn more about what our engineering team is building.\n\n - Final rounds: You’ll meet several team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.\n\n - References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!\n\n\nCOMPENSATION & BENEFITS\n\n - Salary: $264,000 - $330,000 base salary plus a competitive equity package.\n\n - Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.\n\n - The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.\n\n - Time Off: 13 holidays, a full week off in December, and flexible PTO.\n\n#LI-BM1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"8fdfdc44-e973-4dd4-8dfb-951a6280232b","title":"Staff Product Designer, Provider Onboarding","department":"All Cost Centers","team":"Product Design","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2025-12-09T21:58:48.951+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/8fdfdc44-e973-4dd4-8dfb-951a6280232b","applyUrl":"https://jobs.ashbyhq.com/headway/8fdfdc44-e973-4dd4-8dfb-951a6280232b/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Every provider who joins Headway starts with onboarding — a multi-step credentialing process that collects licenses, CAQH data, NPI verification, payer enrollment, and more. Today, only ~20% of qualified providers make it from interest to their first appointment. That gap represents over $100M in unrealized annual revenue and, more importantly, tens of thousands of patients who can't access the care they need.
We're not looking to optimize the existing form. We're looking to replace it. This role will lead the design of an AI-agent-powered onboarding experience that fundamentally reimagines how providers join Headway — transforming a high-friction, multi-page credentialing flow into an intelligent, conversational experience that gets providers credentialed and seeing patients faster than they thought possible.
We're building an AI-first design team at Headway. Designers are expected to use AI tools like Claude, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code. We're looking for designers who are already working this way and see AI as a primary part of their workflow.
Own the end-to-end provider onboarding experience from lead form submission through credentialing to first appointment. You'll be the design anchor for the Onboarding pod, partnering with PM and Eng to drive the biggest conversion lever in our provider funnel.
Design AI-agent-powered intake flows that replace manual, multi-page credentialing forms with intelligent interactions. You'll define what agentic onboarding looks like at Headway — new interaction patterns, trust signals, and automation boundaries that don't yet exist in our design system.
Scale our self-serve onboarding vision beyond v2. We've proven that product-led onboarding can dramatically improve conversion; you'll push this further, enabling providers to go from interest to credentialed with minimal human intervention.
Start in planning mode, using tools like Claude.ai to clarify the problem space, understand data, and test initial assumptions. Prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows and IAs. Let AI generate the pixels and code while you define the right patterns, behaviors, and quality. Partner with product & Eng to decide when to move into production.
Conduct research and talk directly to providers to validate solutions, with the research team's support. Understand why providers get stuck, what builds their confidence, and where automation helps vs. hinders.
Contribute to the design system and culture, share your AI practice, prompts, and patterns with the design team.
Have 8+ years of product design experience, with significant time spent on onboarding, activation, or conversion-focused product work
Have shipped measurable conversion improvements — you think in funnels, know how to diagnose drop-off, and get excited when a design change moves a metric
Are a systems thinker who can reason about how a form redesign connects to CAQH, NPI, payer credentialing, and downstream provider activation — you design with awareness of the full pipeline
Have experience designing agentic or AI-powered workflows — conversational flows, intelligent automation, or replacing manual processes with AI-driven experiences (not just chatbots)
Bring strong visual and interaction design craft — you care deeply about the details and can produce polished, high-quality work at speed
Are comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns) and see them as a core part of how you work
Want your work to make a meaningful difference in people's lives — this role directly impacts how many providers join Headway and how many patients get access to affordable mental healthcare
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nEvery provider who joins Headway starts with onboarding — a multi-step credentialing process that collects licenses, CAQH data, NPI verification, payer enrollment, and more. Today, only ~20% of qualified providers make it from interest to their first appointment. That gap represents over $100M in unrealized annual revenue and, more importantly, tens of thousands of patients who can't access the care they need.\n\nWe're not looking to optimize the existing form. We're looking to replace it. This role will lead the design of an AI-agent-powered onboarding experience that fundamentally reimagines how providers join Headway — transforming a high-friction, multi-page credentialing flow into an intelligent, conversational experience that gets providers credentialed and seeing patients faster than they thought possible.\n\nWe're building an AI-first design team at Headway. Designers are expected to use AI tools like Claude, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code. We're looking for designers who are already working this way and see AI as a primary part of their workflow.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the end-to-end provider onboarding experience from lead form submission through credentialing to first appointment. You'll be the design anchor for the Onboarding pod, partnering with PM and Eng to drive the biggest conversion lever in our provider funnel.\n\n - Design AI-agent-powered intake flows that replace manual, multi-page credentialing forms with intelligent interactions. You'll define what agentic onboarding looks like at Headway — new interaction patterns, trust signals, and automation boundaries that don't yet exist in our design system.\n\n - Scale our self-serve onboarding vision beyond v2. We've proven that product-led onboarding can dramatically improve conversion; you'll push this further, enabling providers to go from interest to credentialed with minimal human intervention.\n\n - Start in planning mode, using tools like Claude.ai to clarify the problem space, understand data, and test initial assumptions. Prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows and IAs. Let AI generate the pixels and code while you define the right patterns, behaviors, and quality. Partner with product & Eng to decide when to move into production.\n\n - Conduct research and talk directly to providers to validate solutions, with the research team's support. Understand why providers get stuck, what builds their confidence, and where automation helps vs. hinders.\n\n - Contribute to the design system and culture, share your AI practice, prompts, and patterns with the design team.\n\n\nYOU'LL BE A GREAT FIT IF YOU:\n\n - Have 8+ years of product design experience, with significant time spent on onboarding, activation, or conversion-focused product work\n\n - Have shipped measurable conversion improvements — you think in funnels, know how to diagnose drop-off, and get excited when a design change moves a metric\n\n - Are a systems thinker who can reason about how a form redesign connects to CAQH, NPI, payer credentialing, and downstream provider activation — you design with awareness of the full pipeline\n\n - Have experience designing agentic or AI-powered workflows — conversational flows, intelligent automation, or replacing manual processes with AI-driven experiences (not just chatbots)\n\n - Bring strong visual and interaction design craft — you care deeply about the details and can produce polished, high-quality work at speed\n\n - Are comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns) and see them as a core part of how you work\n\n - Want your work to make a meaningful difference in people's lives — this role directly impacts how many providers join Headway and how many patients get access to affordable mental healthcare\n\n\nCOMPENSATION & BENEFITS:\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"46ec76bc-5dbc-4cb9-9311-bfd3bbcd40e5","title":"Strategic Finance Lead, GTM","department":"All Cost Centers","team":"Finance","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-02-20T02:25:02.880+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/46ec76bc-5dbc-4cb9-9311-bfd3bbcd40e5","applyUrl":"https://jobs.ashbyhq.com/headway/46ec76bc-5dbc-4cb9-9311-bfd3bbcd40e5/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
As a Strategic Finance Lead, GTM, you will sit within the Strategic Finance team and play a critical role in ensuring capital is deployed efficiently across Provider and Patient Growth initiatives. This is a highly cross-functional role for someone who thrives at the intersection of financial analysis and strategic decision-making. You'll build models, track performance, and surface insights that guide how we allocate resources and scale our GTM investments.
You Will
Build and maintain financial models to assess GTM investment efficiency, scenario plan, and evaluate trade-offs across growth initiatives
Own budgeting and forecasting processes for GTM spend, partnering with budget owners to align plans with strategic priorities.
Analyze operating KPIs and funnel data to evaluate unit economics, channel performance, and overall GTM effectiveness
Partner cross-functionally to surface insights and support strategic decision-making
Develop dashboards, reporting, and executive-ready materials to communicate progress against goals
You’d be a great fit if…
You have 4+ years of professional experience, ideally in a mix of financial services (Consulting / Equity Research / Private Equity) and highly analytical roles at a fast-growing company (Strategic Finance)
You are highly proficient in Google Sheets (advanced formulas) and Looker (or similar BI tools) and comfortable working with large datasets
You are detail-oriented and have a “measure twice, cut once” approach when working with financial data
You’re excited to work cross functionally with the business teams to develop a greater understanding of function-specific efficiency metrics and help course-correct where necessary
You take ownership and are a resourceful self-starter—you proactively seek context, solve ambiguous problems, and anticipate stakeholder needs
You are excited about AI and how it's reshaping finance, and you actively explore and apply AI tools to drive faster insights, greater efficiency, and smarter decision-making
You communicate complex insights clearly, tailoring your message for different audiences (finance vs. marketing)
You thrive in a fast-paced, cross-functional environment and enjoy collaborating with marketing, finance, and growth teams
You are excited about joining a mission-driven company and driving marketing efficiency to improve mental healthcare access
Compensation and Benefits:
The expected base pay range for this position is $131,750 - $165,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-LN1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAs a Strategic Finance Lead, GTM, you will sit within the Strategic Finance team and play a critical role in ensuring capital is deployed efficiently across Provider and Patient Growth initiatives. This is a highly cross-functional role for someone who thrives at the intersection of financial analysis and strategic decision-making. You'll build models, track performance, and surface insights that guide how we allocate resources and scale our GTM investments.\n\nYou Will\n\n - Build and maintain financial models to assess GTM investment efficiency, scenario plan, and evaluate trade-offs across growth initiatives\n\n - Own budgeting and forecasting processes for GTM spend, partnering with budget owners to align plans with strategic priorities.\n\n - Analyze operating KPIs and funnel data to evaluate unit economics, channel performance, and overall GTM effectiveness\n\n - Partner cross-functionally to surface insights and support strategic decision-making\n\n - Develop dashboards, reporting, and executive-ready materials to communicate progress against goals\n\nYou’d be a great fit if…\n\n - You have 4+ years of professional experience, ideally in a mix of financial services (Consulting / Equity Research / Private Equity) and highly analytical roles at a fast-growing company (Strategic Finance)\n\n - You are highly proficient in Google Sheets (advanced formulas) and Looker (or similar BI tools) and comfortable working with large datasets\n\n - You are detail-oriented and have a “measure twice, cut once” approach when working with financial data\n\n - You’re excited to work cross functionally with the business teams to develop a greater understanding of function-specific efficiency metrics and help course-correct where necessary\n\n - You take ownership and are a resourceful self-starter—you proactively seek context, solve ambiguous problems, and anticipate stakeholder needs\n\n - You are excited about AI and how it's reshaping finance, and you actively explore and apply AI tools to drive faster insights, greater efficiency, and smarter decision-making\n\n - You communicate complex insights clearly, tailoring your message for different audiences (finance vs. marketing)\n\n - You thrive in a fast-paced, cross-functional environment and enjoy collaborating with marketing, finance, and growth teams\n\n - You are excited about joining a mission-driven company and driving marketing efficiency to improve mental healthcare access\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $131,750 - $165,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-LN1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"3e71f549-4318-48ff-9be6-57ffc5f3aece","title":"Staff Product Designer, Group Practices","department":"All Cost Centers","team":"Product Design","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-04-15T20:06:37.995+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/3e71f549-4318-48ff-9be6-57ffc5f3aece","applyUrl":"https://jobs.ashbyhq.com/headway/3e71f549-4318-48ff-9be6-57ffc5f3aece/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Group practices are one of Headway's biggest growth levers — and one of its most complex design challenges. Unlike solo providers, group practices operate through owners, admins, supervisors, and supervisees, each with different permissions, workflows, and goals. A single group practice might onboard dozens of providers simultaneously, manage supervisory billing relationships across multiple states, and need practice-level reporting that doesn't exist today.
This is also a massive business opportunity. Supervisory billing — enabling provisionally licensed therapists to bill insurance through Headway — represents a ~250K new provider TAM and over $100M in annual revenue potential. It's the #2 reason we lose group practice sales (after rates), and we're just getting started: we launched in-product onboarding in Q1 and are expanding state-by-state throughout 2026.
As a Staff Product Designer for Group Practices, you'll be the design anchor for the only segment-based pod at Headway. You won't just own a surface — you'll own a customer. That means designing across the full lifecycle: from how group practices discover and join Headway, to how they onboard and activate supervisees, to how they manage packaging tiers and track practice performance. You'll think like a business builder — understanding the revenue model, making sharp prioritization calls, and designing product experiences that directly drive growth.
We're building an AI-first design team at Headway. Designers are expected to use AI tools like Claude, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code. We're looking for designers who are already working this way and see AI as a primary part of their workflow.
Own the design of the group practice experience end-to-end — from onboarding and supervisory billing, to packaging and SLA compliance, to practice management and admin tooling. You're the design anchor for the entire segment.
Drive supervisory billing from early product to nationwide scale — design the onboarding, activation, and in-product experience for supervisors and supervisees as we expand from NY to all 50 states.
Design for admins and owners as your primary persona — build bulk workflows, role-based views, multi-provider management, and practice-level analytics that solo-focused products don't support.
Adapt platform-wide launches for group practices — when Headway ships packaging, identity verification, or onboarding improvements, you'll ensure they work for the group practice context, often requiring fundamentally different design approaches.
Start in planning mode, using tools like Claude.ai to clarify the problem space, understand data, and test initial assumptions. Prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows and IAs. Let AI generate the pixels and code while you define the right patterns, behaviors, and quality. Partner with product & Eng to decide when to move into production.
Partner closely with Sales and Customer Success, who have deep relationships with group practice customers — translate their insights into product direction and design decisions.
Contribute to the design system and culture, share your AI practice, prompts, and patterns with the design team.
Have 8+ years of product design experience, with significant time spent designing for multi-user systems with different roles and permissions (admins, operators, end users)
Have 0→1 product experience — you've designed new product lines, validated business models through design, or taken a product area from early concept to scale
Think like a business builder — you understand revenue models, can connect design decisions to business outcomes, and make sharp prioritization calls about where design effort creates the most value
Have designed for platforms or marketplaces where segment-specific needs must be balanced with platform consistency — you know when to customize and when to unify
Bring strong visual and interaction design craft across both growth surfaces (onboarding, activation) and product surfaces (dashboards, tooling, operational workflows)
Are comfortable partnering with Sales and CS as key stakeholders — not just PM and Eng — and translating customer relationships into product insights
Are comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns) and see them as a core part of how you work
Want your work to make a meaningful difference in people's lives — by helping group practices thrive on Headway, you're expanding access to affordable mental healthcare at scale
Compensation and Benefits:
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nGroup practices are one of Headway's biggest growth levers — and one of its most complex design challenges. Unlike solo providers, group practices operate through owners, admins, supervisors, and supervisees, each with different permissions, workflows, and goals. A single group practice might onboard dozens of providers simultaneously, manage supervisory billing relationships across multiple states, and need practice-level reporting that doesn't exist today.\n\nThis is also a massive business opportunity. Supervisory billing — enabling provisionally licensed therapists to bill insurance through Headway — represents a ~250K new provider TAM and over $100M in annual revenue potential. It's the #2 reason we lose group practice sales (after rates), and we're just getting started: we launched in-product onboarding in Q1 and are expanding state-by-state throughout 2026.\n\nAs a Staff Product Designer for Group Practices, you'll be the design anchor for the only segment-based pod at Headway. You won't just own a surface — you'll own a customer. That means designing across the full lifecycle: from how group practices discover and join Headway, to how they onboard and activate supervisees, to how they manage packaging tiers and track practice performance. You'll think like a business builder — understanding the revenue model, making sharp prioritization calls, and designing product experiences that directly drive growth.\n\nWe're building an AI-first design team at Headway. Designers are expected to use AI tools like Claude, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code. We're looking for designers who are already working this way and see AI as a primary part of their workflow.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the design of the group practice experience end-to-end — from onboarding and supervisory billing, to packaging and SLA compliance, to practice management and admin tooling. You're the design anchor for the entire segment.\n\n - Drive supervisory billing from early product to nationwide scale — design the onboarding, activation, and in-product experience for supervisors and supervisees as we expand from NY to all 50 states.\n\n - Design for admins and owners as your primary persona — build bulk workflows, role-based views, multi-provider management, and practice-level analytics that solo-focused products don't support.\n\n - Adapt platform-wide launches for group practices — when Headway ships packaging, identity verification, or onboarding improvements, you'll ensure they work for the group practice context, often requiring fundamentally different design approaches.\n\n - Start in planning mode, using tools like Claude.ai to clarify the problem space, understand data, and test initial assumptions. Prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows and IAs. Let AI generate the pixels and code while you define the right patterns, behaviors, and quality. Partner with product & Eng to decide when to move into production.\n\n - Partner closely with Sales and Customer Success, who have deep relationships with group practice customers — translate their insights into product direction and design decisions.\n\n - Contribute to the design system and culture, share your AI practice, prompts, and patterns with the design team.\n\n\nYOU'LL BE A GREAT FIT IF YOU:\n\n - Have 8+ years of product design experience, with significant time spent designing for multi-user systems with different roles and permissions (admins, operators, end users)\n\n - Have 0→1 product experience — you've designed new product lines, validated business models through design, or taken a product area from early concept to scale\n\n - Think like a business builder — you understand revenue models, can connect design decisions to business outcomes, and make sharp prioritization calls about where design effort creates the most value\n\n - Have designed for platforms or marketplaces where segment-specific needs must be balanced with platform consistency — you know when to customize and when to unify\n\n - Bring strong visual and interaction design craft across both growth surfaces (onboarding, activation) and product surfaces (dashboards, tooling, operational workflows)\n\n - Are comfortable partnering with Sales and CS as key stakeholders — not just PM and Eng — and translating customer relationships into product insights\n\n - Are comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns) and see them as a core part of how you work\n\n - Want your work to make a meaningful difference in people's lives — by helping group practices thrive on Headway, you're expanding access to affordable mental healthcare at scale\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"f6ebbd61-5836-4321-b41d-7dc0ec58532a","title":"Staff Product Manager","department":"All Cost Centers","team":"Product Management","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-04-29T00:45:07.081+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/f6ebbd61-5836-4321-b41d-7dc0ec58532a","applyUrl":"https://jobs.ashbyhq.com/headway/f6ebbd61-5836-4321-b41d-7dc0ec58532a/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
We're looking for Staff PMs who are curious about what AI makes possible and eager to build in an environment where it's a core part of the toolkit — not a side project.
We are hiring across Patient, Provider, Payer, and Platform. The right candidates will bring strong product fundamentals and a willingness to build with AI in a regulated, high-stakes industry. Staff PMs at Headway own product areas end-to-end: setting strategy, partnering deeply with engineering, data science, and design, and driving outcomes that move the company.
AI is changing how we build at Headway, and the size of opportunity for Headway to leverage AI is massive. We sit at the intersection of healthcare delivery, complex insurance systems, and a multi-sided marketplace serving tens of thousands of providers and millions of patients. AI is increasingly part of how we solve these problems — and we want PMs who are energized by that, whether they're deep in AI already or strong product thinkers ready to learn.
Finding the right therapist, understanding your insurance benefits, and staying in care shouldn't be hard. Today it is. We're building AI-powered matching and personalized care navigation that help patients get into — and stay in — mental health care at scale. One million patients a month ask for a referral to a mental health provider. We're building the systems that ensure they actually get there.
Therapists spend a staggering amount of time on administrative tasks — credentialing, documentation, scheduling, billing — instead of with their patients. We're using AI to automate clinical workflows, simplify complex insurance requirements, and give providers more time to do what they came here to do. The goal: a thriving practice on Headway that practically runs itself.
Health insurers are asking harder questions: Is care on Headway actually working? Is it worth what we're paying? We're using AI to answer them at scale — measuring clinical outcomes, building dashboards that demonstrate responsible care, and moving toward a model where patients are matched to the right care pathways and providers are aligned around better outcomes. This work protects Headway's standing with insurers and opens doors to deeper, more strategic partnerships.
The infrastructure underneath Headway — billing, claims, payments, and trust and safety — needs to scale reliably at the speed of our growth. We’re using AI to automate complex, high-volume workflows, detect fraud and errors faster, and build systems that get smarter over time. This is foundational infrastructure with direct impact on Headway's economics and compliance posture.
Define and own the product strategy for your area in partnership with engineering, design, data, clinical, and operations teams
Apply AI where it matters: identify where intelligence creates step-change improvements in your product area and drive those bets from insight through production
Set and own clear success metrics; communicate results and course-correct with urgency
Represent the voice of your customer — patient, provider, or health plan — with conviction in every decision, grounded in data and direct research
You have 8+ years of product management experience with a track record of owning complex, high-impact product areas
You have experience with LLM systems — prompting, retrieval, evaluation, fine-tuning — and a track record of shipping AI-powered products that hold up at scale, not demos.
You've built at scale in a marketplace, platform, or data-intensive environment — and can show the outcomes you drove
You're energized by working in regulated, complex industries and see constraints as a product design challenge rather than a blocker
You can influence across engineering, clinical, legal, finance, and operations — and you're equally comfortable in the data and in the room
You have strong quantitative fluency and can partner with data scientists on experiment design and causal analysis
You communicate with precision — in writing, in product reviews, and with senior leadership
Compensation and Benefits:
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-EM1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THIS ROLE\n\nWe're looking for Staff PMs who are curious about what AI makes possible and eager to build in an environment where it's a core part of the toolkit — not a side project.\n\nWe are hiring across Patient, Provider, Payer, and Platform. The right candidates will bring strong product fundamentals and a willingness to build with AI in a regulated, high-stakes industry. Staff PMs at Headway own product areas end-to-end: setting strategy, partnering deeply with engineering, data science, and design, and driving outcomes that move the company.\n\nAI is changing how we build at Headway, and the size of opportunity for Headway to leverage AI is massive. We sit at the intersection of healthcare delivery, complex insurance systems, and a multi-sided marketplace serving tens of thousands of providers and millions of patients. AI is increasingly part of how we solve these problems — and we want PMs who are energized by that, whether they're deep in AI already or strong product thinkers ready to learn.\n\n\nTHE PROBLEMS WE'RE SOLVING\n\n\nFOR PATIENTS\n\nFinding the right therapist, understanding your insurance benefits, and staying in care shouldn't be hard. Today it is. We're building AI-powered matching and personalized care navigation that help patients get into — and stay in — mental health care at scale. One million patients a month ask for a referral to a mental health provider. We're building the systems that ensure they actually get there.\n\n\nFOR PROVIDERS\n\nTherapists spend a staggering amount of time on administrative tasks — credentialing, documentation, scheduling, billing — instead of with their patients. We're using AI to automate clinical workflows, simplify complex insurance requirements, and give providers more time to do what they came here to do. The goal: a thriving practice on Headway that practically runs itself.\n\n\nFOR PAYERS\n\nHealth insurers are asking harder questions: Is care on Headway actually working? Is it worth what we're paying? We're using AI to answer them at scale — measuring clinical outcomes, building dashboards that demonstrate responsible care, and moving toward a model where patients are matched to the right care pathways and providers are aligned around better outcomes. This work protects Headway's standing with insurers and opens doors to deeper, more strategic partnerships.\n\n\nFOR PLATFORM\n\nThe infrastructure underneath Headway — billing, claims, payments, and trust and safety — needs to scale reliably at the speed of our growth. We’re using AI to automate complex, high-volume workflows, detect fraud and errors faster, and build systems that get smarter over time. This is foundational infrastructure with direct impact on Headway's economics and compliance posture.\n\n\nWHAT YOU'LL DO AT HEADWAY\n\n - Define and own the product strategy for your area in partnership with engineering, design, data, clinical, and operations teams\n\n - Apply AI where it matters: identify where intelligence creates step-change improvements in your product area and drive those bets from insight through production\n\n - Set and own clear success metrics; communicate results and course-correct with urgency\n\n - Represent the voice of your customer — patient, provider, or health plan — with conviction in every decision, grounded in data and direct research\n\n\nYOU'D BE A GREAT FIT IF…\n\n - You have 8+ years of product management experience with a track record of owning complex, high-impact product areas\n\n - You have experience with LLM systems — prompting, retrieval, evaluation, fine-tuning — and a track record of shipping AI-powered products that hold up at scale, not demos.\n\n - You've built at scale in a marketplace, platform, or data-intensive environment — and can show the outcomes you drove\n\n - You're energized by working in regulated, complex industries and see constraints as a product design challenge rather than a blocker\n\n - You can influence across engineering, clinical, legal, finance, and operations — and you're equally comfortable in the data and in the room\n\n - You have strong quantitative fluency and can partner with data scientists on experiment design and causal analysis\n\n - You communicate with precision — in writing, in product reviews, and with senior leadership\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-EM1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"269144d5-6d1a-4de9-a54c-a201a5a23aa1","title":"Director of Product, CX Product","department":"All Cost Centers","team":"Product Management","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-25T16:29:54.701+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/269144d5-6d1a-4de9-a54c-a201a5a23aa1","applyUrl":"https://jobs.ashbyhq.com/headway/269144d5-6d1a-4de9-a54c-a201a5a23aa1/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About This Role:
Every month, hundreds of thousands of patients and providers interact with Headway's support systems. Today, most interactions are handled by human agents working across disconnected tools. We believe CX is a product, not just a department — and the right product leader can transform how Headway supports its customers while dramatically improving both satisfaction and cost efficiency.
As Director of Product for CX, you will build Headway's CX product function from the ground up. You'll own the product vision and strategy for how patients and providers get help — from AI-powered self-resolution to context-aware agent tooling to the feedback loops that connect support insights back to the product.
You will:
Define the vision and strategy for Headway's CX product — spanning AI-powered resolution, agent tooling, proactive engagement, channel strategy, knowledge systems, and the feedback loops that connect support insights back to the product.
Build and lead a team of product managers focused on reducing cost-to-serve while increasing resolution quality and customer satisfaction.
Own the AI resolution layer — build the agentic workflows and API integrations that enable the AI agent to actually resolve problems, not just answer questions. Define the autonomy framework: what AI handles without human involvement, what needs guardrails, and what requires a human.
Build proactive engagement — systems that contact customers before they discover problems. Shift Headway's CX from reactive to proactive.
Launch and unify all contact channels — email, text, and voice — with intelligent routing that delivers differentiated experiences based on customer context, value, and issue type.
Own the knowledge and quality layer — machine-readable SOPs, AI evaluation frameworks and crisis escalation pathways.
Partner deeply with CX Operations to build agent tooling that makes human agents dramatically more effective — AI copilot, full journey context, auto-generated summaries.
Close the feedback loop: build the system that identifies the highest-impact product defects driving support volume and surfaces them to insurance platform teams for upstream fixes.
Establish measurement frameworks that connect CX product investments to business outcomes..
You'd Be a Great Fit If...
You are a product leader with 8+ years of experience, including at least 3 years managing PMs, with a track record of building CX/support products at scale.
You have a strong point of view on how AI will transform customer support — and you've shipped AI-powered CX products.
You've launched or scaled multi-channel CX systems and used intelligent routing for personalized experiences.
You've demonstrated the ability to simultaneously reduce support costs and improve customer satisfaction.
You thrive at the intersection of product and operations.
Nice to have: experience in healthcare, insurance, or other industries with complex customer interactions.
Compensation and Benefits:
The expected base pay range for this position is $300,000 - $375,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout This Role:\n\nEvery month, hundreds of thousands of patients and providers interact with Headway's support systems. Today, most interactions are handled by human agents working across disconnected tools. We believe CX is a product, not just a department — and the right product leader can transform how Headway supports its customers while dramatically improving both satisfaction and cost efficiency.\n\nAs Director of Product for CX, you will build Headway's CX product function from the ground up. You'll own the product vision and strategy for how patients and providers get help — from AI-powered self-resolution to context-aware agent tooling to the feedback loops that connect support insights back to the product.\n\nYou will:\n\n - Define the vision and strategy for Headway's CX product — spanning AI-powered resolution, agent tooling, proactive engagement, channel strategy, knowledge systems, and the feedback loops that connect support insights back to the product.\n\n - Build and lead a team of product managers focused on reducing cost-to-serve while increasing resolution quality and customer satisfaction.\n\n - Own the AI resolution layer — build the agentic workflows and API integrations that enable the AI agent to actually resolve problems, not just answer questions. Define the autonomy framework: what AI handles without human involvement, what needs guardrails, and what requires a human.\n\n - Build proactive engagement — systems that contact customers before they discover problems. Shift Headway's CX from reactive to proactive.\n\n - Launch and unify all contact channels — email, text, and voice — with intelligent routing that delivers differentiated experiences based on customer context, value, and issue type.\n\n - Own the knowledge and quality layer — machine-readable SOPs, AI evaluation frameworks and crisis escalation pathways.\n\n - Partner deeply with CX Operations to build agent tooling that makes human agents dramatically more effective — AI copilot, full journey context, auto-generated summaries.\n\n - Close the feedback loop: build the system that identifies the highest-impact product defects driving support volume and surfaces them to insurance platform teams for upstream fixes.\n\n - Establish measurement frameworks that connect CX product investments to business outcomes..\n\nYou'd Be a Great Fit If...\n\n - You are a product leader with 8+ years of experience, including at least 3 years managing PMs, with a track record of building CX/support products at scale.\n\n - You have a strong point of view on how AI will transform customer support — and you've shipped AI-powered CX products.\n\n - You've launched or scaled multi-channel CX systems and used intelligent routing for personalized experiences.\n\n - You've demonstrated the ability to simultaneously reduce support costs and improve customer satisfaction.\n\n - You thrive at the intersection of product and operations.\n\n - Nice to have: experience in healthcare, insurance, or other industries with complex customer interactions.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $300,000 - $375,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"553089a9-b67e-490a-994a-50e84d8fe761","title":"Director of Data Science - Patient","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2025-12-23T21:31:07.970+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/553089a9-b67e-490a-994a-50e84d8fe761","applyUrl":"https://jobs.ashbyhq.com/headway/553089a9-b67e-490a-994a-50e84d8fe761/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Patients are at the center of Headway’s mission — and analytics plays a critical role in how we serve them. As the Director of Data Science, Patient you will lead the data science organization that helps Headway build an extraordinarily successful consumer brand and patient marketplace, with a relentless focus on measurable growth and patient impact. You will be the data science peer to senior leaders across Product, Growth Marketing, Operations, Finance, and Clinical, and you will set the standards and direction for how we evaluate acquisition, conversion, retention, and outcomes. This is a senior leadership role for a driver who can turn ambiguity into clarity, build a high-performing team, and create the insight engine that makes a consumer healthcare business win.
Shape a world-class patient product experience
Partner with product, engineering, and operations to deeply understand the patient journey and identify the highest-leverage opportunities to improve discovery, conversion, and cures.
Lead the analytics approach for product changes: clarify goals, define success metrics and guardrails, diagnose trade-offs, and ensure learnings drive roadmap decisions.
Build strong segmentation and cohort understanding to explain who we serve best, where drop-offs happen, and what experiences drive long-term value.
Build the patient growth and marketing analytics engine
Own the analytics strategy for consumer acquisition and performance marketing, ensuring we can evaluate channel effectiveness, creative performance, conversion quality, CAC efficiency, and incrementality.
Partner with Growth Marketing and Finance to improve budget allocation decisions through clear measurement, forecasting inputs, and crisp performance narratives.
Establish an operating cadence that makes marketing performance, funnel health, and unit economics legible to leaders, and turns weekly learning into action.
Run a high-velocity learning system
Establish a rigorous experimentation culture across marketing and product, including clear hypotheses, fast iteration loops, strong guardrails, and decision-oriented readouts.
Create repeatable “insight to action” mechanisms: standardized deep dives, performance narratives, and decision memos that accelerate leadership alignment.
Scale an elite team
Lead, coach, and develop a team of data scientists and data science managers; set clear expectations for ownership, communication, and impact.
Recruit and retain world-class talent and build an org structure that scales from 6 - 8 people to roughly double that size through 2026.
Build strong managers and tech leads, and create a culture that is rigorous, curious, and relentlessly focused on business outcomes.
Own standards for truth and clarity
Define and enforce metric standards across the patient funnel so teams align on what matters and can confidently compare performance over time.
Ensure stakeholders have trustworthy self-serve reporting and clear definitions, minimizing time spent debating numbers.
Marketing analytics priorities (core to the role)
Performance marketing measurement: channel performance, creative learning, funnel conversion, landing experiences, and attribution.
Incrementally and causal measurement: designing tests and analyses that distinguish correlation from true impact.
Budget and efficiency narratives: CAC, payback, cohort quality, saturation effects, and marginal ROI.
Growth diagnostics: identifying why performance changed, what levers matter, and what actions will improve results.
You have 10+ years of experience in data science/analytics, growth analytics, marketing analytics, product analytics, or data-driven strategy, including 6+ years leading and scaling teams.
You have built analytics that materially improved consumer growth outcomes: acquisition efficiency, conversion, retention, and product-led expansion.
You have strong marketing analytics instincts and can partner credibly with Growth leaders on channels, creative, attribution, and incrementality.
You can translate messy consumer journeys into clear metrics, crisp narratives, and high-quality decisions, without slowing teams down.
You are an exceptional leader and coach with a track record of hiring world-class talent and building high-performance teams.
You bring intellectual honesty and strong judgment, and you can push back when measurement is weak or narratives are wrong.
You have deep expertise in experimentation design, statistical inference, and causal methods such as CUPED, diff-in-diff, synthetic controls, or propensity modeling
Experience partnering cross functionally to drive measurable improvements in user experience or product performance
Comfort with ambiguity and a bias toward action, clarity, and iteration
You are motivated to advance Headway’s mission to make mental healthcare more accessible and affordable across the United States
The expected base pay range for this position is $249,600 - $312,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-AC1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nPatients are at the center of Headway’s mission — and analytics plays a critical role in how we serve them. As the Director of Data Science, Patient you will lead the data science organization that helps Headway build an extraordinarily successful consumer brand and patient marketplace, with a relentless focus on measurable growth and patient impact. You will be the data science peer to senior leaders across Product, Growth Marketing, Operations, Finance, and Clinical, and you will set the standards and direction for how we evaluate acquisition, conversion, retention, and outcomes. This is a senior leadership role for a driver who can turn ambiguity into clarity, build a high-performing team, and create the insight engine that makes a consumer healthcare business win.\n\n\nIN THIS ROLE, YOU WILL: \n\nShape a world-class patient product experience\n\n - Partner with product, engineering, and operations to deeply understand the patient journey and identify the highest-leverage opportunities to improve discovery, conversion, and cures.\n\n - Lead the analytics approach for product changes: clarify goals, define success metrics and guardrails, diagnose trade-offs, and ensure learnings drive roadmap decisions.\n\n - Build strong segmentation and cohort understanding to explain who we serve best, where drop-offs happen, and what experiences drive long-term value.\n\nBuild the patient growth and marketing analytics engine\n\n\n - Own the analytics strategy for consumer acquisition and performance marketing, ensuring we can evaluate channel effectiveness, creative performance, conversion quality, CAC efficiency, and incrementality.\n\n - Partner with Growth Marketing and Finance to improve budget allocation decisions through clear measurement, forecasting inputs, and crisp performance narratives.\n\n - Establish an operating cadence that makes marketing performance, funnel health, and unit economics legible to leaders, and turns weekly learning into action.\n\nRun a high-velocity learning system\n\n - Establish a rigorous experimentation culture across marketing and product, including clear hypotheses, fast iteration loops, strong guardrails, and decision-oriented readouts.\n\n - Create repeatable “insight to action” mechanisms: standardized deep dives, performance narratives, and decision memos that accelerate leadership alignment.\n\nScale an elite team\n\n - Lead, coach, and develop a team of data scientists and data science managers; set clear expectations for ownership, communication, and impact.\n\n - Recruit and retain world-class talent and build an org structure that scales from 6 - 8 people to roughly double that size through 2026.\n\n - Build strong managers and tech leads, and create a culture that is rigorous, curious, and relentlessly focused on business outcomes.\n\nOwn standards for truth and clarity\n\n - Define and enforce metric standards across the patient funnel so teams align on what matters and can confidently compare performance over time.\n\n - Ensure stakeholders have trustworthy self-serve reporting and clear definitions, minimizing time spent debating numbers.\n\nMarketing analytics priorities (core to the role)\n\n - Performance marketing measurement: channel performance, creative learning, funnel conversion, landing experiences, and attribution.\n\n - Incrementally and causal measurement: designing tests and analyses that distinguish correlation from true impact.\n\n - Budget and efficiency narratives: CAC, payback, cohort quality, saturation effects, and marginal ROI.\n\n - Growth diagnostics: identifying why performance changed, what levers matter, and what actions will improve results.\n\n\nYOU'LL BE A GREAT FIT IF:\n\n - You have 10+ years of experience in data science/analytics, growth analytics, marketing analytics, product analytics, or data-driven strategy, including 6+ years leading and scaling teams.\n\n - You have built analytics that materially improved consumer growth outcomes: acquisition efficiency, conversion, retention, and product-led expansion.\n\n - You have strong marketing analytics instincts and can partner credibly with Growth leaders on channels, creative, attribution, and incrementality.\n\n - You can translate messy consumer journeys into clear metrics, crisp narratives, and high-quality decisions, without slowing teams down.\n\n - You are an exceptional leader and coach with a track record of hiring world-class talent and building high-performance teams.\n\n - You bring intellectual honesty and strong judgment, and you can push back when measurement is weak or narratives are wrong.\n\n - You have deep expertise in experimentation design, statistical inference, and causal methods such as CUPED, diff-in-diff, synthetic controls, or propensity modeling\n\n - Experience partnering cross functionally to drive measurable improvements in user experience or product performance\n\n - Comfort with ambiguity and a bias toward action, clarity, and iteration\n\n - You are motivated to advance Headway’s mission to make mental healthcare more accessible and affordable across the United States\n\n\nCOMPENSATION & BENEFITS:\n\nThe expected base pay range for this position is $249,600 - $312,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-AC1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"d6456594-a596-4bea-b698-784d9faf0baa","title":"Staff Data Scientist - Product Analytics","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-01-27T15:53:41.575+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/d6456594-a596-4bea-b698-784d9faf0baa","applyUrl":"https://jobs.ashbyhq.com/headway/d6456594-a596-4bea-b698-784d9faf0baa/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Join us to build the decision engine for better mental health outcomes.
As a Staff Data Scientist, Product Analytics, you will be a senior technical and strategic leader for how Headway measures, learns, and improves. You will own the hardest and most ambiguous product questions, shape how we define success, and drive decisions that cut across multiple teams and product surfaces. You will not only run the analyses, you will influence what we build, how we evaluate it, and how we scale what works.
This role is for someone who can zoom in to debug a metric definition and zoom out to design a measurement strategy for a major product area, then bring the organization along with them.
Everything in the Senior role, plus:
Own a product measurement strategy. Define north star and input metrics for a major product area (or multiple surfaces), align stakeholders on definitions, and build conviction in what “good” looks like.
Lead multi-team initiatives. Drive cross-functional work where the right answer is not obvious and the path is not linear, and ensure we land measurable outcomes.
Set the experimentation standard. Establish frameworks for test design, guardrails, decision rules, and interpretation that improve both speed and rigor across teams.
Develop evaluation systems for complex products. For areas like matching, ranking, or applied AI experiences, build measurement approaches that combine offline evaluation, online experiments, and human-quality signals when needed.
Build scalable analytical assets. Invest in durable measurement systems: semantic definitions, self-serve dashboards, monitoring and alerts, and repeatable templates that reduce ad hoc work.
Mentor and uplevel. Coach other data scientists and analytics partners, provide strong technical review, and model what great looks like.
Be a thought leader. Proactively identify opportunities, shape roadmaps with an evidence-based POV, and create clarity where teams feel stuck.
10+ years using data to drive product or business decisions in product, growth, engineering, or operations environments (or equivalent depth of experience and scope).
Expert fluency in SQL and strong proficiency in Python or R, including building reliable, reusable analysis workflows.
Deep expertise in Bayesian experimentation, causal inference, and measurement design, including common failure modes and how to prevent them.
Strong applied modeling judgment: you know when a model is the right tool, and you can build, validate, and launch responsibly.
A track record of leading ambiguous, cross-team work and delivering measurable outcomes (not just insights).
Excellent executive communication and influence: you earn trust, align stakeholders, and move decisions forward.
Strong product sense and an instinct for decision leverage: you focus on what changes outcomes, not what is merely interesting.
Motivation for our mission: improving access and affordability in mental healthcare.
Compensation and Benefits:
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-MG1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nJoin us to build the decision engine for better mental health outcomes.\n\nAs a Staff Data Scientist, Product Analytics, you will be a senior technical and strategic leader for how Headway measures, learns, and improves. You will own the hardest and most ambiguous product questions, shape how we define success, and drive decisions that cut across multiple teams and product surfaces. You will not only run the analyses, you will influence what we build, how we evaluate it, and how we scale what works.\n\nThis role is for someone who can zoom in to debug a metric definition and zoom out to design a measurement strategy for a major product area, then bring the organization along with them.\n\n\nWHAT YOU WILL DO\n\nEverything in the Senior role, plus:\n\n - Own a product measurement strategy. Define north star and input metrics for a major product area (or multiple surfaces), align stakeholders on definitions, and build conviction in what “good” looks like.\n\n - Lead multi-team initiatives. Drive cross-functional work where the right answer is not obvious and the path is not linear, and ensure we land measurable outcomes.\n\n - Set the experimentation standard. Establish frameworks for test design, guardrails, decision rules, and interpretation that improve both speed and rigor across teams.\n\n - Develop evaluation systems for complex products. For areas like matching, ranking, or applied AI experiences, build measurement approaches that combine offline evaluation, online experiments, and human-quality signals when needed.\n\n - Build scalable analytical assets. Invest in durable measurement systems: semantic definitions, self-serve dashboards, monitoring and alerts, and repeatable templates that reduce ad hoc work.\n\n - Mentor and uplevel. Coach other data scientists and analytics partners, provide strong technical review, and model what great looks like.\n\n - Be a thought leader. Proactively identify opportunities, shape roadmaps with an evidence-based POV, and create clarity where teams feel stuck.\n\n\nWHAT WILL MAKE YOU SUCCESSFUL\n\n - 10+ years using data to drive product or business decisions in product, growth, engineering, or operations environments (or equivalent depth of experience and scope).\n\n - Expert fluency in SQL and strong proficiency in Python or R, including building reliable, reusable analysis workflows.\n\n - Deep expertise in Bayesian experimentation, causal inference, and measurement design, including common failure modes and how to prevent them.\n\n - Strong applied modeling judgment: you know when a model is the right tool, and you can build, validate, and launch responsibly.\n\n - A track record of leading ambiguous, cross-team work and delivering measurable outcomes (not just insights).\n\n - Excellent executive communication and influence: you earn trust, align stakeholders, and move decisions forward.\n\n - Strong product sense and an instinct for decision leverage: you focus on what changes outcomes, not what is merely interesting.\n\n - Motivation for our mission: improving access and affordability in mental healthcare.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-MG1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"1fe33f40-a149-4269-8afc-1a0931311df3","title":"Staff Data Scientist - Growth","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-01-27T15:50:48.179+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/1fe33f40-a149-4269-8afc-1a0931311df3","applyUrl":"https://jobs.ashbyhq.com/headway/1fe33f40-a149-4269-8afc-1a0931311df3/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Join us to build the measurement and decision engine for patient growth.
As a Staff Data Scientist, Growth, you will be the senior analytical and strategic leader who makes marketing performance legible, credible, and actionable. You will partner closely with Growth Marketing leadership and channel owners across paid, lifecycle, and organic, plus Finance, Product, and Engineering. Your job is to help Headway answer the questions that matter:
What is truly incremental?
Where should we invest next?
What is driving performance shifts?
How do we scale what works without fooling ourselves?
You will build the frameworks, analyses, and modeling approaches that enable the marketing team to move faster with confidence. This is high-stakes decision support for a growth engine that needs to compound and certainly not a dashboard-only role or “just attribution” role.
Own incrementality measurement across channels. Design and analyze geo tests, holdouts, lift tests, and quasi-experimental approaches when randomized tests are not feasible. Define clear guardrails, decision rules, and what “good” looks like.
Build a marketing measurement system that leaders trust. Define canonical metrics (CAC, LTV, payback, conversion, retention, capacity-adjusted ROI), ensure definitions are consistent, and create a clear measurement narrative that aligns Marketing, Finance, and Product.
Turn ambiguity into a plan. When performance changes, you will diagnose why, quantify contributing drivers, and recommend concrete actions. You will be the person who can say, “Here’s what moved, here’s why we believe it moved, and here’s what we do next.”
Develop and evolve modeling approaches where they create leverage. Build practical models such as LTV and retention forecasting, cohort value prediction, causal uplift models for lifecycle, and marketing mix modeling when appropriate. Focus on models that survive contact with reality: calibration, backtesting, and decision usefulness.
Partner with Engineering on the measurement plumbing. Improve event instrumentation, identity resolution assumptions, offline conversion integration, and data quality monitoring so measurement is robust. Advocate for minimal, decision-critical requirements that unlock reliable learning.
Design learning loops that scale. Create repeatable experimentation and analysis templates for channel and creative testing, including measurement of message by audience by surface. Increase testing velocity without lowering the truth standard.
Influence strategy, not just reporting. Bring an evidence-based point of view on channel allocation, growth constraints, saturation, diminishing returns, and the tradeoffs between short-term acquisition and long-term retention and care outcomes.
Uplevel the team. Mentor analysts and data scientists working on growth, set quality standards, and help establish best practices across experimentation, causal inference, and forecasting.
10+ years using data science, analytics, and experimentation to drive decisions in marketing, growth, or marketplace environments (or equivalent scope and demonstrated impact).
Deep expertise in causal inference and incrementality in real-world marketing systems: you know the failure modes (selection bias, channel cannibalization, platform noise, attribution myths) and how to design around them.
Strong SQL plus strong proficiency in Python or R, with the ability to build reliable, reusable analytical workflows.
Practical modeling skill, especially as applied to marketing and growth: cohorting, forecasting, LTV estimation, saturation and diminishing returns, MMM concepts, calibration and monitoring.
Track record of influencing executive decisions with clear recommendations and measurable outcomes, not just analysis.
Excellent communication: you can make complex measurement logic understandable and defensible to non-technical partners, and you can call out uncertainty without losing momentum.
High ownership and strong judgment: you prioritize what changes decisions, you move quickly, and you know when to slow down because the risk is real.
You are motivated by the mission. Access and affordability in mental healthcare are not abstract problems here.
Experience with geo experiments, marketplace constraints, or capacity-aware marketing optimization.
Experience measuring acquisition quality beyond conversion: downstream engagement, retention, clinical matching quality, and unit economics.
Familiarity with lifecycle marketing measurement (incrementality, uplift, experimentation design for messaging).
Experience partnering with Finance on budget allocation, payback, and scenario planning.
Comfort working with imperfect identity, privacy constraints, and evolving attribution ecosystems.
Compensation and Benefits:
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nJoin us to build the measurement and decision engine for patient growth.\n\nAs a Staff Data Scientist, Growth, you will be the senior analytical and strategic leader who makes marketing performance legible, credible, and actionable. You will partner closely with Growth Marketing leadership and channel owners across paid, lifecycle, and organic, plus Finance, Product, and Engineering. Your job is to help Headway answer the questions that matter:\n\n - What is truly incremental?\n\n - Where should we invest next?\n\n - What is driving performance shifts?\n\n - How do we scale what works without fooling ourselves?\n\nYou will build the frameworks, analyses, and modeling approaches that enable the marketing team to move faster with confidence. This is high-stakes decision support for a growth engine that needs to compound and certainly not a dashboard-only role or “just attribution” role. \n\n\nWHAT YOU WILL DO\n\n - Own incrementality measurement across channels. Design and analyze geo tests, holdouts, lift tests, and quasi-experimental approaches when randomized tests are not feasible. Define clear guardrails, decision rules, and what “good” looks like.\n\n - Build a marketing measurement system that leaders trust. Define canonical metrics (CAC, LTV, payback, conversion, retention, capacity-adjusted ROI), ensure definitions are consistent, and create a clear measurement narrative that aligns Marketing, Finance, and Product.\n\n - Turn ambiguity into a plan. When performance changes, you will diagnose why, quantify contributing drivers, and recommend concrete actions. You will be the person who can say, “Here’s what moved, here’s why we believe it moved, and here’s what we do next.”\n\n - Develop and evolve modeling approaches where they create leverage. Build practical models such as LTV and retention forecasting, cohort value prediction, causal uplift models for lifecycle, and marketing mix modeling when appropriate. Focus on models that survive contact with reality: calibration, backtesting, and decision usefulness.\n\n - Partner with Engineering on the measurement plumbing. Improve event instrumentation, identity resolution assumptions, offline conversion integration, and data quality monitoring so measurement is robust. Advocate for minimal, decision-critical requirements that unlock reliable learning.\n\n - Design learning loops that scale. Create repeatable experimentation and analysis templates for channel and creative testing, including measurement of message by audience by surface. Increase testing velocity without lowering the truth standard.\n\n - Influence strategy, not just reporting. Bring an evidence-based point of view on channel allocation, growth constraints, saturation, diminishing returns, and the tradeoffs between short-term acquisition and long-term retention and care outcomes.\n\n - Uplevel the team. Mentor analysts and data scientists working on growth, set quality standards, and help establish best practices across experimentation, causal inference, and forecasting.\n\n\nWHAT WILL MAKE YOU SUCCESSFUL\n\n - 10+ years using data science, analytics, and experimentation to drive decisions in marketing, growth, or marketplace environments (or equivalent scope and demonstrated impact).\n\n - Deep expertise in causal inference and incrementality in real-world marketing systems: you know the failure modes (selection bias, channel cannibalization, platform noise, attribution myths) and how to design around them.\n\n - Strong SQL plus strong proficiency in Python or R, with the ability to build reliable, reusable analytical workflows.\n\n - Practical modeling skill, especially as applied to marketing and growth: cohorting, forecasting, LTV estimation, saturation and diminishing returns, MMM concepts, calibration and monitoring.\n\n - Track record of influencing executive decisions with clear recommendations and measurable outcomes, not just analysis.\n\n - Excellent communication: you can make complex measurement logic understandable and defensible to non-technical partners, and you can call out uncertainty without losing momentum.\n\n - High ownership and strong judgment: you prioritize what changes decisions, you move quickly, and you know when to slow down because the risk is real.\n\n - You are motivated by the mission. Access and affordability in mental healthcare are not abstract problems here.\n\n\nNICE TO HAVE\n\n - Experience with geo experiments, marketplace constraints, or capacity-aware marketing optimization.\n\n - Experience measuring acquisition quality beyond conversion: downstream engagement, retention, clinical matching quality, and unit economics.\n\n - Familiarity with lifecycle marketing measurement (incrementality, uplift, experimentation design for messaging).\n\n - Experience partnering with Finance on budget allocation, payback, and scenario planning.\n\n - Comfort working with imperfect identity, privacy constraints, and evolving attribution ecosystems.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"9040d21a-0b46-4a21-b778-02a4e9610647","title":"Senior Operations Associate","department":"All Cost Centers","team":"Operations","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-07-07T02:07:57.141+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/9040d21a-0b46-4a21-b778-02a4e9610647","applyUrl":"https://jobs.ashbyhq.com/headway/9040d21a-0b46-4a21-b778-02a4e9610647/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
To power this mission, we're building a world-class Operations team that enables efficiency, growth, and quality. As a member of this team, you will have a material impact on the trajectory of Headway and own workflows and processes that are core to the impact we deliver for our patients, providers, and payer partners.
As a Senior Operations Associate, you will operationalize and scale core workflows that will deliver real-world impact to hundreds of thousands of patients and providers around the country. You will be responsible for designing and implementing world-class execution strategy to ensure high-quality operations and you will also be an operational bridge to our product and data teams at Headway in order to drive the future-first nature of the solutions you deliver.
This role is core to ensuring the operational health of our business and will provide you with deep exposure to the unique mechanics of the healthcare system. This is an opportunity to get hands-on in a data- and product-first environment and own outcomes core to the success of our business.
You Will:
Drive the build, execution, monitoring & ongoing implementation of scalable products and processes that enable us to deliver on core business challenges
Leverage your operational expertise to identify opportunities for improved efficiency and automation
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams to drive core ops processes and achieve team OKRs.
You’d be a great fit if…
You have 3-5 years of experience in consulting / operations / investment banking or related experience; operations experience at a high-growth startup is a plus.
You are a self-starter, and are constantly pushing toward clarity and execution.
You are highly data-driven and can drive complex analyses to identify key actionable insights.
You are a collaborator who proactively partners across teams while holding others and yourself accountable for business results.
You are a systems thinker, inclined to solve problems with product and automation.
Compensation and Benefits:
The expected base pay range for this position is $76,160 - $112,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nTo power this mission, we're building a world-class Operations team that enables efficiency, growth, and quality. As a member of this team, you will have a material impact on the trajectory of Headway and own workflows and processes that are core to the impact we deliver for our patients, providers, and payer partners.\n\nAs a Senior Operations Associate, you will operationalize and scale core workflows that will deliver real-world impact to hundreds of thousands of patients and providers around the country. You will be responsible for designing and implementing world-class execution strategy to ensure high-quality operations and you will also be an operational bridge to our product and data teams at Headway in order to drive the future-first nature of the solutions you deliver. \n\nThis role is core to ensuring the operational health of our business and will provide you with deep exposure to the unique mechanics of the healthcare system. This is an opportunity to get hands-on in a data- and product-first environment and own outcomes core to the success of our business. \n\n \n\n - You Will: \n \n - Drive the build, execution, monitoring & ongoing implementation of scalable products and processes that enable us to deliver on core business challenges\n \n - Leverage your operational expertise to identify opportunities for improved efficiency and automation\n \n - Support and lead cross-functional efforts with our product, engineering, payer, and CX teams to drive core ops processes and achieve team OKRs.\n\n - You’d be a great fit if…\n \n - You have 3-5 years of experience in consulting / operations / investment banking or related experience; operations experience at a high-growth startup is a plus.\n \n - You are a self-starter, and are constantly pushing toward clarity and execution.\n \n - You are highly data-driven and can drive complex analyses to identify key actionable insights.\n \n - You are a collaborator who proactively partners across teams while holding others and yourself accountable for business results.\n \n - You are a systems thinker, inclined to solve problems with product and automation.\n\n \n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $76,160 - $112,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"1844e037-301c-4d9d-99dc-cd0c1743570a","title":"Senior Counsel, Regulatory","department":"All Cost Centers","team":"Legal","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-03-31T18:21:05.447+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/1844e037-301c-4d9d-99dc-cd0c1743570a","applyUrl":"https://jobs.ashbyhq.com/headway/1844e037-301c-4d9d-99dc-cd0c1743570a/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
As Senior Counsel, Regulatory, you will be a key strategic partner responsible for partnering with Product, Engineering, Operations, and Privacy teams to support innovation during a pivotal growth phase. This is a unique opportunity to join a mission-driven healthcare technology company where legal is viewed as a strategic partner rather than a roadblock. You will serve as the primary regulatory attorney and thought partner for Headway's Clinical and Operations teams, with particular focus on health laws and regulations that impact patient care and related build of innovative technology products. While we prefer candidates based in New York, we will consider exceptional candidates nationwide.
Serve as embedded regulatory thought partner to Clinical and Operations teams, providing real-time guidance on clinical practice, telehealth modalities, PC operations, and clinical regulatory implications for product development
Partner with Clinical and Compliance team on policy development, audit response, and remediation strategies while providing legal interpretation of healthcare regulations
Translate complex healthcare regulations into practical guidance and tools that Clinical and Operations teams can easily understand and implement
Anticipate regulatory challenges and proactively develop solutions that enable business objectives while facilitating compliance
Build strong relationships across teams to position regulatory guidance as a business enabler rather than an obstacle
You would be a great fit if you have:
5+ years of post-bar admittance legal experience with significant healthcare regulatory expertise, particularly in health technology, corporate practice of medicine, behavioral health clinical practice, and CPOM
Deep understanding of multi-state healthcare regulations (e.g. telehealth) in evolving regulatory environments
Experience serving as a trusted advisor to Clinical, Operations and/or Compliance teams in a healthcare technology environment
Proven ability to translate complex healthcare regulatory requirements into clear, actionable guidance for non-legal stakeholders
Track record of balancing compliance obligations with business objectives in fast-paced organizations
Strong communication skills and political savvy to navigate competing priorities and build effective partnerships
JD from accredited law school and active bar membership in good standing (ability to register as NY in-house counsel required)
Compensation and Benefits:
The expected base pay range for this position is $179,200 - $280,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAs Senior Counsel, Regulatory, you will be a key strategic partner responsible for partnering with Product, Engineering, Operations, and Privacy teams to support innovation during a pivotal growth phase. This is a unique opportunity to join a mission-driven healthcare technology company where legal is viewed as a strategic partner rather than a roadblock. You will serve as the primary regulatory attorney and thought partner for Headway's Clinical and Operations teams, with particular focus on health laws and regulations that impact patient care and related build of innovative technology products. While we prefer candidates based in New York, we will consider exceptional candidates nationwide. \n\n - Serve as embedded regulatory thought partner to Clinical and Operations teams, providing real-time guidance on clinical practice, telehealth modalities, PC operations, and clinical regulatory implications for product development\n\n - Partner with Clinical and Compliance team on policy development, audit response, and remediation strategies while providing legal interpretation of healthcare regulations\n\n - Translate complex healthcare regulations into practical guidance and tools that Clinical and Operations teams can easily understand and implement\n\n - Anticipate regulatory challenges and proactively develop solutions that enable business objectives while facilitating compliance\n\n - Build strong relationships across teams to position regulatory guidance as a business enabler rather than an obstacle\n\nYou would be a great fit if you have:\n\n - 5+ years of post-bar admittance legal experience with significant healthcare regulatory expertise, particularly in health technology, corporate practice of medicine, behavioral health clinical practice, and CPOM\n\n - Deep understanding of multi-state healthcare regulations (e.g. telehealth) in evolving regulatory environments\n\n - Experience serving as a trusted advisor to Clinical, Operations and/or Compliance teams in a healthcare technology environment\n\n - Proven ability to translate complex healthcare regulatory requirements into clear, actionable guidance for non-legal stakeholders\n\n - Track record of balancing compliance obligations with business objectives in fast-paced organizations\n\n - Strong communication skills and political savvy to navigate competing priorities and build effective partnerships\n\n - JD from accredited law school and active bar membership in good standing (ability to register as NY in-house counsel required)\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $179,200 - $280,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity Compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"f264413e-29ec-45b4-a202-9cb172c5a5a2","title":"Associate Principal, Payer Partnerships","department":"All Cost Centers","team":"Payer","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-04-14T21:53:51.498+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/f264413e-29ec-45b4-a202-9cb172c5a5a2","applyUrl":"https://jobs.ashbyhq.com/headway/f264413e-29ec-45b4-a202-9cb172c5a5a2/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Role
As Headway deepens its partnership with one of our most strategic national health plans, we're looking for an Associate Principal, Payer Partnerships to own the commercial relationships and channel strategy that will expand our footprint and make Headway the go-to mental health partner across the plan's book of business. Reporting to our Principal, Payer Partnerships, you'll work at the intersection of payer commercial teams, building the trust and advocacy that turn a strong partnership into a dominant one.
You will:
Develop and strengthen senior-level relationships with commercial leadership at our health plan partner, ensuring Headway is known, trusted, and actively championed across their organization
Develop Headway's understanding of patient acquisition channels, forming a point of view on which segments have appetite for deeper Headway engagement, which partners can facilitate that, and what the strategic tradeoffs are
Collaborate with internal, cross functional stakeholders to deliver insights to inform product and operations strategy
Drive strategic initiatives that deepen the partnership, identifying where Headway can expand its role, generate new demand, and increase stickiness across the plan's commercial ecosystem
Build in a way that scales: document your approach so the commercial channel playbook you develop can be replicated across other accounts
You'd be a great fit if...
You have a minimum of 7+ years of experience in the healthcare space, preferably in roles within Business Development, or in Strategic Partnerships/Customer-facing roles
You have a track record of building meaningful relationships from scratch in complex, matrixed organizations — and you do it strategically, not just by being personable
You've worked in or closely adjacent to the commercial side of healthcare, like at a digital health company with payer or employer channel exposure
You don't wait for clarity to come to you; when the path forward is unclear, you identify the right questions, find the people and data that can answer them, and form a point of view before anyone asks you to
You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat
You think in playbooks. You don't just execute; you document your logic so others can build on it
Compensation and Benefits:
The expected base pay range for this position is $130,000-$200,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
Other compensation includes: discretionary bonuses and/or commission. Commission payments are monthly.
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout the Role\n\nAs Headway deepens its partnership with one of our most strategic national health plans, we're looking for an Associate Principal, Payer Partnerships to own the commercial relationships and channel strategy that will expand our footprint and make Headway the go-to mental health partner across the plan's book of business. Reporting to our Principal, Payer Partnerships, you'll work at the intersection of payer commercial teams, building the trust and advocacy that turn a strong partnership into a dominant one.\n\nYou will:\n\n - Develop and strengthen senior-level relationships with commercial leadership at our health plan partner, ensuring Headway is known, trusted, and actively championed across their organization\n\n - Develop Headway's understanding of patient acquisition channels, forming a point of view on which segments have appetite for deeper Headway engagement, which partners can facilitate that, and what the strategic tradeoffs are\n\n - Collaborate with internal, cross functional stakeholders to deliver insights to inform product and operations strategy\n\n - Drive strategic initiatives that deepen the partnership, identifying where Headway can expand its role, generate new demand, and increase stickiness across the plan's commercial ecosystem\n\n - Build in a way that scales: document your approach so the commercial channel playbook you develop can be replicated across other accounts\n\nYou'd be a great fit if...\n\n - You have a minimum of 7+ years of experience in the healthcare space, preferably in roles within Business Development, or in Strategic Partnerships/Customer-facing roles\n\n - You have a track record of building meaningful relationships from scratch in complex, matrixed organizations — and you do it strategically, not just by being personable\n\n - You've worked in or closely adjacent to the commercial side of healthcare, like at a digital health company with payer or employer channel exposure\n\n - You don't wait for clarity to come to you; when the path forward is unclear, you identify the right questions, find the people and data that can answer them, and form a point of view before anyone asks you to\n\n - You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat\n\n - You think in playbooks. You don't just execute; you document your logic so others can build on it\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $130,000-$200,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\nOther compensation includes: discretionary bonuses and/or commission. Commission payments are monthly.\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"1836c9a9-4ae2-4232-b7b7-969006994c20","title":"Strategic Finance Manager","department":"All Cost Centers","team":"Finance","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-05-06T22:58:59.562+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/1836c9a9-4ae2-4232-b7b7-969006994c20","applyUrl":"https://jobs.ashbyhq.com/headway/1836c9a9-4ae2-4232-b7b7-969006994c20/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
As a Strategic Finance Manager, you will sit within the Strategic Finance GTM team and own the financial analysis underpinning Headway's two-sided marketplace - where provider supply, patient demand, and appointment economics have to work together for durable growth. You'll bring a marketplace operating lens to forecasting, retention analysis, and strategic problem-solving.
This is a highly cross-functional role for someone who thrives at the intersection of financial analysis and strategic decision-making. You'll build models, track performance, and surface insights that drive appointment volume, retention, and long-run unit economics.
You will:
Lead deep-dive analyses to identify root causes of marketplace performance - monitoring trends, surfacing early signals across provider utilization and patient retention, and partnering with product, growth, and operations teams to drive action
Build and maintain functional operating models for Provider and Patient, and drive ongoing budgeting and forecasting processes for the function
Lead deep dives to identify business problems, perform root cause analysis, and develop strategies for accelerating progress — monitoring trends, surfacing early signals of de-averaged performance, and partnering with product, operating, and growth teams to address issues and scale successful behaviors
Partner cross-functionally to surface insights and support strategic decision-making
Develop dashboards, reporting, and executive-ready materials to communicate progress against goals
You’d be a great fit if:
You have 6+ years of professional experience, ideally in a mix of financial services (Investment Banking / Consulting / Private Equity) and highly analytical roles at a fast-growing tech company (Strategic Finance)
You are highly proficient in Google Sheets (advanced formulas) and Looker (or similar BI tools) and comfortable working with large datasets
You are detail-oriented and have a “measure twice, cut once” approach when working with financial data
You actively use AI tools in your day-to-day work - whether that's accelerating analysis, building smarter models, or surfacing insights faster.
You’re excited to work cross functionally with the business teams to develop a greater understanding of function-specific efficiency metrics and help course-correct where necessary
You take ownership and are a resourceful self-starter—you proactively seek context, solve ambiguous problems, and anticipate stakeholder needs
You communicate complex insights clearly, tailoring your message for different audiences (finance vs. business/product partners)
You thrive in a fast-paced, cross-functional environment and enjoy collaborating with Provider, Patient, product, and growth teams
You are excited about joining a mission-driven company and driving marketplace efficiency and durable growth to improve mental healthcare access
Compensation and Benefits:
The expected base pay range for this position is $152,000 - $200,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-LN1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAs a Strategic Finance Manager, you will sit within the Strategic Finance GTM team and own the financial analysis underpinning Headway's two-sided marketplace - where provider supply, patient demand, and appointment economics have to work together for durable growth. You'll bring a marketplace operating lens to forecasting, retention analysis, and strategic problem-solving.\n\nThis is a highly cross-functional role for someone who thrives at the intersection of financial analysis and strategic decision-making. You'll build models, track performance, and surface insights that drive appointment volume, retention, and long-run unit economics.\n\nYou will:\n\n - Lead deep-dive analyses to identify root causes of marketplace performance - monitoring trends, surfacing early signals across provider utilization and patient retention, and partnering with product, growth, and operations teams to drive action\n\n - Build and maintain functional operating models for Provider and Patient, and drive ongoing budgeting and forecasting processes for the function\n\n - Lead deep dives to identify business problems, perform root cause analysis, and develop strategies for accelerating progress — monitoring trends, surfacing early signals of de-averaged performance, and partnering with product, operating, and growth teams to address issues and scale successful behaviors\n\n - Partner cross-functionally to surface insights and support strategic decision-making\n\n - Develop dashboards, reporting, and executive-ready materials to communicate progress against goals\n\nYou’d be a great fit if:\n\n - You have 6+ years of professional experience, ideally in a mix of financial services (Investment Banking / Consulting / Private Equity) and highly analytical roles at a fast-growing tech company (Strategic Finance)\n\n - You are highly proficient in Google Sheets (advanced formulas) and Looker (or similar BI tools) and comfortable working with large datasets\n\n - You are detail-oriented and have a “measure twice, cut once” approach when working with financial data\n\n - You actively use AI tools in your day-to-day work - whether that's accelerating analysis, building smarter models, or surfacing insights faster.\n\n - You’re excited to work cross functionally with the business teams to develop a greater understanding of function-specific efficiency metrics and help course-correct where necessary\n\n - You take ownership and are a resourceful self-starter—you proactively seek context, solve ambiguous problems, and anticipate stakeholder needs\n\n - You communicate complex insights clearly, tailoring your message for different audiences (finance vs. business/product partners)\n\n - You thrive in a fast-paced, cross-functional environment and enjoy collaborating with Provider, Patient, product, and growth teams\n\n - You are excited about joining a mission-driven company and driving marketplace efficiency and durable growth to improve mental healthcare access\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $152,000 - $200,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-LN1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"9e503e4c-6fea-4401-8458-c20f4d4f1e5e","title":" Senior Governance, Risk, Compliance (GRC) Analyst","department":"All Cost Centers","team":"Security","employmentType":"FullTime","location":"San Francisco, CA","secondaryLocations":[{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York, NY","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-14T23:22:06.721+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/headway/9e503e4c-6fea-4401-8458-c20f4d4f1e5e","applyUrl":"https://jobs.ashbyhq.com/headway/9e503e4c-6fea-4401-8458-c20f4d4f1e5e/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Headway handles sensitive health data for millions of patients — and that responsibility demands a security and compliance program that scales with the business. We're building out our dedicated GRC team to improve and mature our program!
You'll join the Security team and work across four pillars: security certifications (HITRUST, SOC 2, PCI-DSS, HIPAA), third-party risk management, security awareness training, and technical risk management. You won't be maintaining a stale compliance program — you'll be building a modern, AI-enabled one at a company that's transforming how mental healthcare is delivered in the United States.
This role reports to Blake Atkinson, Director of Security, and partners closely with Privacy and Engineering teams.
Support HITRUST, SOC 2, PCI-DSS, and HIPAA audit readiness — collecting evidence, coordinating with assessors, tracking control gaps and remediation timelines.
Build and manage the vendor security assessment lifecycle — questionnaires, SOC 2/ISO reviews, risk scoring, and policy enforcement across procurement and renewals.
Stand up and run Headway's security awareness training program — onboarding modules, phishing simulations, annual compliance training, and completion tracking.
Operate the centralized risk register — identifying, assessing, and tracking technical security risks through mitigation, and surfacing risk-informed priorities to engineering and security leadership.
Partner cross-functionally with Privacy, Legal, IT, and Engineering to embed compliance into how Headway operates — not bolt it on after the fact.
You have 5+ years of experience in a GRC, compliance, or security risk role.
You have working knowledge of at least two of: HITRUST, SOC 2, PCI-DSS, or HIPAA.
You've used a GRC platform like Vanta, Drata, OneTrust, or similar to automate evidence collection or manage controls.
You communicate compliance requirements clearly to both technical and non-technical audiences.
You default to building repeatable processes over one-off heroics.
You're excited about using AI and modern tooling to scale compliance operations.
Bonus: you've worked in healthcare or healthtech and understand what HIPAA means in practice, not just in theory.
Mission that matters — your work directly protects millions of patients accessing mental healthcare.
Real risk mitigation — this isn't checkbox compliance; the data you're protecting and the programs you're building have direct, tangible impact.
Forward-thinking healthtech — Headway is investing in AI-enabled security workflows and modern GRC tooling, not spreadsheet-driven compliance.
Build from scratch — you're standing up Headway's GRC function, not inheriting legacy processes.
Compensation and Benefits:
The expected base pay range for this position is $161,600 to 202,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-RJ1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nHeadway handles sensitive health data for millions of patients — and that responsibility demands a security and compliance program that scales with the business. We're building out our dedicated GRC team to improve and mature our program!\n\nYou'll join the Security team and work across four pillars: security certifications (HITRUST, SOC 2, PCI-DSS, HIPAA), third-party risk management, security awareness training, and technical risk management. You won't be maintaining a stale compliance program — you'll be building a modern, AI-enabled one at a company that's transforming how mental healthcare is delivered in the United States.\n\nThis role reports to Blake Atkinson, Director of Security, and partners closely with Privacy and Engineering teams.\n\n\nWHAT YOU'LL OWN\n\n - Support HITRUST, SOC 2, PCI-DSS, and HIPAA audit readiness — collecting evidence, coordinating with assessors, tracking control gaps and remediation timelines.\n\n - Build and manage the vendor security assessment lifecycle — questionnaires, SOC 2/ISO reviews, risk scoring, and policy enforcement across procurement and renewals.\n\n - Stand up and run Headway's security awareness training program — onboarding modules, phishing simulations, annual compliance training, and completion tracking.\n\n - Operate the centralized risk register — identifying, assessing, and tracking technical security risks through mitigation, and surfacing risk-informed priorities to engineering and security leadership.\n\n - Partner cross-functionally with Privacy, Legal, IT, and Engineering to embed compliance into how Headway operates — not bolt it on after the fact.\n\n\nYOU'D BE A GREAT FIT IF…\n\n - You have 5+ years of experience in a GRC, compliance, or security risk role.\n\n - You have working knowledge of at least two of: HITRUST, SOC 2, PCI-DSS, or HIPAA.\n\n - You've used a GRC platform like Vanta, Drata, OneTrust, or similar to automate evidence collection or manage controls.\n\n - You communicate compliance requirements clearly to both technical and non-technical audiences.\n\n - You default to building repeatable processes over one-off heroics.\n\n - You're excited about using AI and modern tooling to scale compliance operations.\n\n - Bonus: you've worked in healthcare or healthtech and understand what HIPAA means in practice, not just in theory.\n\n\nWHY HEADWAY\n\n - Mission that matters — your work directly protects millions of patients accessing mental healthcare.\n\n - Real risk mitigation — this isn't checkbox compliance; the data you're protecting and the programs you're building have direct, tangible impact.\n\n - Forward-thinking healthtech — Headway is investing in AI-enabled security workflows and modern GRC tooling, not spreadsheet-driven compliance.\n\n - Build from scratch — you're standing up Headway's GRC function, not inheriting legacy processes.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $161,600 to 202,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-RJ1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"ff51583c-75e8-4fa2-a5d3-8f05ea6da364","title":"Program Manager, Talent & AI Enablement","department":"All Cost Centers","team":"Talent Acquisition","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-07-15T16:00:19.167+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/ff51583c-75e8-4fa2-a5d3-8f05ea6da364","applyUrl":"https://jobs.ashbyhq.com/headway/ff51583c-75e8-4fa2-a5d3-8f05ea6da364/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About This Role
Headway is hiring a Senior TA Program Manager, AI Enablement, to build the programs, and the AI-powered systems behind them, that make our TA team and hiring ecosystem measurably more effective. This role sits at the intersection of two of the most important things happening at Headway: a significant tooling and process transformation in Talent, and a company-wide commitment to AI adoption where every Headwegian is accountable to a measurable benchmark.
This isn't a training-room-only role. You'll lead the end-to-end implementation of AI-powered solutions across TA workflows, from scoping and design through piloting, launch, and iteration, growing your building range as you go. You'll be a program owner, a coach, and a change agent embedded within the Talent team helping to transform how Headway hires.
Own hiring manager and interviewer enablement end-to-end
Lead end-to-end implementation of AI-powered solutions and programs across TA workflows, from scoping and design through piloting, launch, and iteration
Own Headway’s employee referral program, redesigning the program to activate our existing Headway employee network into a high-quality talent source
Partner cross-functionally across the organization to strengthen Headway’s talent brand to help drive our candidate pipeline goals to support hiring at scale
Design, launch, and scale TA enablement programs, recruiter skill development, tooling onboarding, and documentation that scales with a high-volume, fast-paced hiring environment, increasingly powered by agentic workflows you create
Define success metrics for every program you own; your KPIs will include end users enabled, AI-powered solutions shipped, and sustained adoption across TA and hiring teams, with dashboards that make enablement ROI visible
Pilot and scale AI-assisted approaches across recruiting tasks: job description writing, candidate screening support, interviewer prep, and communication drafting
Champion responsible AI use, partnering with Legal, Compliance, and IT to establish guardrails and ensure AI-assisted hiring workflows comply with data privacy standards and employment law
Gather feedback, read the signal, and iterate on your programs and the workflows underneath them
You've owned enablement or learning programs end-to-end - designed the experience, managed the rollout, measured the impact, and iterated
AI tools are genuinely part of how you work today - you use them, you have opinions about them, and you're already experimenting with building workflows and automations (and eager to go deeper)
You can craft effective prompts across varied workflows and understand how LLMs work well enough to teach others and quality-check their outputs
You're comfortable getting hands-on with AI tools and real data (an ATS, a tooling stack) to make outcomes visible
You bring structure to ambiguity
You've worked in or closely alongside Talent Acquisition and understand the Recruiter's workflow—what makes it harder or easier
You have a strong yet adaptable communication style and can tailor it for different audiences
You have managed complex, cross-functional programs with multiple stakeholders and competing timelines and have a system for keeping things on track
You are as comfortable in a project tracker and a stakeholder update as you are in a workshop or a pilot
Compensation and Benefits:
The expected base pay range for this position is $115,000- $179,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
[To be included if role is bonus eligible][Other compensation includes: discretionary bonuses and/or commission. Commission payments are monthly.]
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout This Role\n\nHeadway is hiring a Senior TA Program Manager, AI Enablement, to build the programs, and the AI-powered systems behind them, that make our TA team and hiring ecosystem measurably more effective. This role sits at the intersection of two of the most important things happening at Headway: a significant tooling and process transformation in Talent, and a company-wide commitment to AI adoption where every Headwegian is accountable to a measurable benchmark.\n\n\n\nThis isn't a training-room-only role. You'll lead the end-to-end implementation of AI-powered solutions across TA workflows, from scoping and design through piloting, launch, and iteration, growing your building range as you go. You'll be a program owner, a coach, and a change agent embedded within the Talent team helping to transform how Headway hires.\n\n\n\n\nYOU WILL\n\n - Own hiring manager and interviewer enablement end-to-end\n\n - Lead end-to-end implementation of AI-powered solutions and programs across TA workflows, from scoping and design through piloting, launch, and iteration\n\n - Own Headway’s employee referral program, redesigning the program to activate our existing Headway employee network into a high-quality talent source\n\n - Partner cross-functionally across the organization to strengthen Headway’s talent brand to help drive our candidate pipeline goals to support hiring at scale\n\n - Design, launch, and scale TA enablement programs, recruiter skill development, tooling onboarding, and documentation that scales with a high-volume, fast-paced hiring environment, increasingly powered by agentic workflows you create\n\n - Define success metrics for every program you own; your KPIs will include end users enabled, AI-powered solutions shipped, and sustained adoption across TA and hiring teams, with dashboards that make enablement ROI visible\n\n - Pilot and scale AI-assisted approaches across recruiting tasks: job description writing, candidate screening support, interviewer prep, and communication drafting\n\n - Champion responsible AI use, partnering with Legal, Compliance, and IT to establish guardrails and ensure AI-assisted hiring workflows comply with data privacy standards and employment law\n\n - Gather feedback, read the signal, and iterate on your programs and the workflows underneath them\n\n\nYOU'D BE A GREAT FIT IF…\n\n - You've owned enablement or learning programs end-to-end - designed the experience, managed the rollout, measured the impact, and iterated\n\n - AI tools are genuinely part of how you work today - you use them, you have opinions about them, and you're already experimenting with building workflows and automations (and eager to go deeper)\n\n - You can craft effective prompts across varied workflows and understand how LLMs work well enough to teach others and quality-check their outputs\n\n - You're comfortable getting hands-on with AI tools and real data (an ATS, a tooling stack) to make outcomes visible\n\n - You bring structure to ambiguity\n\n - You've worked in or closely alongside Talent Acquisition and understand the Recruiter's workflow—what makes it harder or easier\n\n - You have a strong yet adaptable communication style and can tailor it for different audiences\n\n - You have managed complex, cross-functional programs with multiple stakeholders and competing timelines and have a system for keeping things on track\n\n - You are as comfortable in a project tracker and a stakeholder update as you are in a workshop or a pilot\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $115,000- $179,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n[To be included if role is bonus eligible][Other compensation includes: discretionary bonuses and/or commission. Commission payments are monthly.]\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"adf7cc1a-f9fc-4b4c-94a2-7e7067d04170","title":"Associate Principal, Partner Success (Care Partnerships)","department":"All Cost Centers","team":"Care Partnerships","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-05-22T20:12:58.446+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/adf7cc1a-f9fc-4b4c-94a2-7e7067d04170","applyUrl":"https://jobs.ashbyhq.com/headway/adf7cc1a-f9fc-4b4c-94a2-7e7067d04170/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About The Role
Headway is scaling our care partnerships across the US and we’re hiring an Associate Principal, Partner Success (Care Partnerships), to both support the growing number of partners that entrust Headway with connecting their patients with our high quality, behavioral health network, you’ll work cross functionally with internal teams (Strategy, Product, Operations) to ensure our care partners remain excited to work with Headway, while also deepening external health system, medical clinic, and strategic partner relationships to identify avenues for deeper partnership. This is an exceptional opportunity to own high-impact objectives at a rapidly scaling, mission driven company.
You will:
Be responsible for the happiness of our care partners
Manage executive steering committees and serve as the face of Headway
Build and grow relationships with care partners’ (health systems, medical clinics, and other strategic partners) teams and leadership
Leverage data to generate insights and identify new opportunities for partnership growth
Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy
You will love this role if:
You have a minimum of 7+ years of experience in the healthcare space, preferably in roles within Customer Success, or in Strategic Customer-facing roles
You bring deep exposure to health system or provider group models and economics
You are a relationship builder, and delight in forging meaningful bonds across all levels of an organization
You thrive in ambiguity, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy
You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat
You seek an environment that fosters individual growth through open-feedback and high-autonomy
You are motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare
Compensation and Benefits:
The expected base pay range for this position is $120K - $190K, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
[Other compensation includes: discretionary bonuses and/or commission.]
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout The Role\n\nHeadway is scaling our care partnerships across the US and we’re hiring an Associate Principal, Partner Success (Care Partnerships), to both support the growing number of partners that entrust Headway with connecting their patients with our high quality, behavioral health network, you’ll work cross functionally with internal teams (Strategy, Product, Operations) to ensure our care partners remain excited to work with Headway, while also deepening external health system, medical clinic, and strategic partner relationships to identify avenues for deeper partnership. This is an exceptional opportunity to own high-impact objectives at a rapidly scaling, mission driven company. \n\nYou will: \n\n - Be responsible for the happiness of our care partners\n\n - Manage executive steering committees and serve as the face of Headway \n\n - Build and grow relationships with care partners’ (health systems, medical clinics, and other strategic partners) teams and leadership \n\n - Leverage data to generate insights and identify new opportunities for partnership growth \n\n - Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy\n\nYou will love this role if:\n\n - You have a minimum of 7+ years of experience in the healthcare space, preferably in roles within Customer Success, or in Strategic Customer-facing roles\n\n - You bring deep exposure to health system or provider group models and economics\n\n - You are a relationship builder, and delight in forging meaningful bonds across all levels of an organization\n\n - You thrive in ambiguity, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy\n\n - You are operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat\n\n - You seek an environment that fosters individual growth through open-feedback and high-autonomy\n\n - You are motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $120K - $190K, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n[Other compensation includes: discretionary bonuses and/or commission.]\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"5eb1be27-75db-41b5-895e-cc57df2cfefe","title":"Associate Medical Director/Principal, Payer Partnerships","department":"All Cost Centers","team":"Clinical","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-05-22T22:32:30.233+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/5eb1be27-75db-41b5-895e-cc57df2cfefe","applyUrl":"https://jobs.ashbyhq.com/headway/5eb1be27-75db-41b5-895e-cc57df2cfefe/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
As Associate Medical Director/Principal, Payer Partnerships you will support Headway’s health plan relationships, external thought leadership strategy and continue expanding Headway’s provider network impact. You’ll work cross-functionally with teams across Headway, including Payer, Product, Growth, Marketing, Data & Analytics, and others.
As the only tech-enabled behavioral health Managed Services Organization (MSO) built with entirely in-house software, Headway has an unprecedented opportunity in the clinical space. Today, we support more than 70k Clinicians and hundreds of thousands of patients. Building a best in class digital product will impact clinicians and patients nationwide.
You’ll be great for this role if:
You are a Psychiatrist (MD/DO) or Clinical Psychologist (PhD) – you have 3+ years of experience as a clinician with experience operating in a fast-paced, high growth business.
You bring 2+ years of experience working in payer or partnership roles, ideally in technology environments.
You are an industry influencer – with demonstrated passion for reimagining how behavioral health is delivered and measured. This likely means you’ve worked in health plans, health systems, and / or healthcare startups. You speak at industry conferences.
You are a proven thought leader with peer-reviewed publications, mainstream media articles, and/or other expert content.
You’re effective at communicating clinical information to non-clinical staff and can distill complex clinical processes and language in order to move product implementation forward. You have worked in a position that required communication with large populations, including leading presentations. Storytelling is one of your superpowers.
You have strong analytical skills and are experienced in interpreting and synthesizing data & research insights to inform strategy, drive innovation, and clearly demonstrate scientific and organizational value to customers.
You are a creative thinker who loves white space and can explore data in new and different ways, expanding the way the field thinks about common problems.
You are excited to explore patient outcomes in a large data set, extracting key insights and informing what to build next
You are familiar with clinical quality measurement and peer review systems in healthcare.
You are a collaborator – eager and adept at working in concert with product, operations, and sales teams to infuse clinical strategy across the org.
You have general familiarity with healthcare regulations and laws surrounding corporate practice of medicine.
You have past experience with a healthcare tech company and/or startup.
You are based on or near the East Coast and are willing to travel.
You Will:
Support Headway health plan partnerships and strategy
Promote external relations with Payers through relationship building, presentations/reporting, sales meetings, and conference participation
Drive creative, innovative, exploratory data analyses to prove patient outcomes, generate novel insights, shape strategic direction, and demonstrate scientific and strategic value to customers
Develop a critical understanding of how mental health clinicians utilize digital tools to deliver high quality care and document in a compliant manner
Work collaboratively with cross functional teams including product, design, growth, marketing, payer relations, data & analytics, and operations
Be willing to travel.
Compensation and Benefits:
The expected base pay range for this position is $179,200 - $300,000, based on a variety of factors including qualifications, experience, and geographic location.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAs Associate Medical Director/Principal, Payer Partnerships you will support Headway’s health plan relationships, external thought leadership strategy and continue expanding Headway’s provider network impact. You’ll work cross-functionally with teams across Headway, including Payer, Product, Growth, Marketing, Data & Analytics, and others.\n\nAs the only tech-enabled behavioral health Managed Services Organization (MSO) built with entirely in-house software, Headway has an unprecedented opportunity in the clinical space. Today, we support more than 70k Clinicians and hundreds of thousands of patients. Building a best in class digital product will impact clinicians and patients nationwide.\n\nYou’ll be great for this role if:\n\n - You are a Psychiatrist (MD/DO) or Clinical Psychologist (PhD) – you have 3+ years of experience as a clinician with experience operating in a fast-paced, high growth business.\n\n - You bring 2+ years of experience working in payer or partnership roles, ideally in technology environments.\n\n - You are an industry influencer – with demonstrated passion for reimagining how behavioral health is delivered and measured. This likely means you’ve worked in health plans, health systems, and / or healthcare startups. You speak at industry conferences.\n\n - You are a proven thought leader with peer-reviewed publications, mainstream media articles, and/or other expert content. \n\n - You’re effective at communicating clinical information to non-clinical staff and can distill complex clinical processes and language in order to move product implementation forward. You have worked in a position that required communication with large populations, including leading presentations. Storytelling is one of your superpowers. \n\n - You have strong analytical skills and are experienced in interpreting and synthesizing data & research insights to inform strategy, drive innovation, and clearly demonstrate scientific and organizational value to customers.\n\n - You are a creative thinker who loves white space and can explore data in new and different ways, expanding the way the field thinks about common problems.\n\n - You are excited to explore patient outcomes in a large data set, extracting key insights and informing what to build next\n\n - You are familiar with clinical quality measurement and peer review systems in healthcare.\n\n - You are a collaborator – eager and adept at working in concert with product, operations, and sales teams to infuse clinical strategy across the org.\n\n - You have general familiarity with healthcare regulations and laws surrounding corporate practice of medicine.\n\n - You have past experience with a healthcare tech company and/or startup. \n\nYou are based on or near the East Coast and are willing to travel.\n\nYou Will:\n\n - Support Headway health plan partnerships and strategy\n\n - Promote external relations with Payers through relationship building, presentations/reporting, sales meetings, and conference participation\n\n - Drive creative, innovative, exploratory data analyses to prove patient outcomes, generate novel insights, shape strategic direction, and demonstrate scientific and strategic value to customers\n\n - Develop a critical understanding of how mental health clinicians utilize digital tools to deliver high quality care and document in a compliant manner\n\n - Work collaboratively with cross functional teams including product, design, growth, marketing, payer relations, data & analytics, and operations\n\n - Be willing to travel.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $179,200 - $300,000, based on a variety of factors including qualifications, experience, and geographic location. \n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\nBenefits offered include:\n\n - Equity Compensation\n\n - Medical, Dental, and Vision coverage\n\n - HSA / FSA\n\n - 401K\n\n - Work-from-Home Stipend\n\n - Therapy Reimbursement\n\n - 16-week parental leave for eligible employees\n\n - Carrot Fertility annual reimbursement and membership\n\n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n\n - Flexible PTO\n\n - Employee Assistance Program (EAP)\n\n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"f8930854-ef77-48fd-8ba6-686be290bc1a","title":"Staff Data Scientist - Finance & Accounting","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-03-27T00:27:54.561+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/f8930854-ef77-48fd-8ba6-686be290bc1a","applyUrl":"https://jobs.ashbyhq.com/headway/f8930854-ef77-48fd-8ba6-686be290bc1a/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Role:
As a Staff Data Scientist for Finance and Accounting, you will drive data insights strategy for Headway's financial ecosystem. Your mission is to provide a holistic understanding of our financial health and our revenue infrastructure.
You will report into the Data team and support Headway's Insurance Group, a mission critical pillar that ensures the systems behind our insurance platform reliably power patient, provider, and payer experiences. Accurate and complete financial visibility is a core part of our operations and essential to Headway's growth.
You will partner closely with both the Finance department (including Accounting, Strategic Finance, and FP&A teams) and Engineering, Product, and Operations teams in our Revenue Engine R&D pods to improve our revenue infrastructure and financial reporting. You will define the right questions, uncover opportunities, and work cross-functionally to turn insights into measurable improvements in how we track and report financial performance. In doing so, you will provide a timely and trusted view into company performance that shapes our customer experience and supports Headway's path to public company readiness.
What You’ll Do:
Drive insights and decisions through strategic analysis, reporting, and predictive modeling.
Design a metrics framework that connects our revenue infrastructure to financial outcomes, surfacing gaps in our data and reporting.
Define and drive the measurement strategy for collections loss. Build the frameworks we use to understand where and why loss occurs, set targets for improvement, and identify the highest-ROI opportunities to reduce loss so they can be translated into cross-functional initiatives.
Build forecasts that inform staffing decisions and help us estimate how we’re tracking against goals.
Partner cross-functionally to ensure our revenue systems provide the auditability and data traceability we need to be GAAP compliant and audit-ready.
Translate complex technical findings into clear, actionable recommendations for executive stakeholders.
What We’re Looking For:
10+ years of experience in data science or analytics roles.
Working knowledge of core finance and accounting concepts such as how transaction-level data powers financial reporting (P&L, balance sheet, and cash flow statement).
Experience working with healthcare Revenue Cycle Management (RCM) is strongly preferred.
Proven success partnering cross-functionally with Finance, Accounting, Product, Engineering, and Operations teams, and collaborating internally across Data Engineering and Data Science.
Proficiency in forecasting and predictive modeling techniques.
Experience with data modeling, ideally using dbt.
Hands-on technical fluency in SQL and Python or R.
Experience adopting and championing AI-assisted tools to accelerate and automate data workflows.
Strong communication and stakeholder management skills.
Why This Role is Exciting:
Help us uncover operational efficiencies that allow us to reinvest in building a better product and more effectively serve our customers.
Influence the design and evolution of our financial systems, including the revenue sub-ledger and RCM, to ensure full financial visibility and GAAP compliance.
Partner closely with senior and executive leadership and directly influence company strategy and growth.
Compensation and Benefits:
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout the Role:\n\nAs a Staff Data Scientist for Finance and Accounting, you will drive data insights strategy for Headway's financial ecosystem. Your mission is to provide a holistic understanding of our financial health and our revenue infrastructure. \n\nYou will report into the Data team and support Headway's Insurance Group, a mission critical pillar that ensures the systems behind our insurance platform reliably power patient, provider, and payer experiences. Accurate and complete financial visibility is a core part of our operations and essential to Headway's growth. \n\nYou will partner closely with both the Finance department (including Accounting, Strategic Finance, and FP&A teams) and Engineering, Product, and Operations teams in our Revenue Engine R&D pods to improve our revenue infrastructure and financial reporting. You will define the right questions, uncover opportunities, and work cross-functionally to turn insights into measurable improvements in how we track and report financial performance. In doing so, you will provide a timely and trusted view into company performance that shapes our customer experience and supports Headway's path to public company readiness.\n\nWhat You’ll Do:\n\n - Drive insights and decisions through strategic analysis, reporting, and predictive modeling. \n\n - Design a metrics framework that connects our revenue infrastructure to financial outcomes, surfacing gaps in our data and reporting. \n\n - Define and drive the measurement strategy for collections loss. Build the frameworks we use to understand where and why loss occurs, set targets for improvement, and identify the highest-ROI opportunities to reduce loss so they can be translated into cross-functional initiatives.\n\n - Build forecasts that inform staffing decisions and help us estimate how we’re tracking against goals. \n\n - Partner cross-functionally to ensure our revenue systems provide the auditability and data traceability we need to be GAAP compliant and audit-ready. \n\n - Translate complex technical findings into clear, actionable recommendations for executive stakeholders. \n\nWhat We’re Looking For:\n\n - 10+ years of experience in data science or analytics roles.\n\n - Working knowledge of core finance and accounting concepts such as how transaction-level data powers financial reporting (P&L, balance sheet, and cash flow statement). \n\n - Experience working with healthcare Revenue Cycle Management (RCM) is strongly preferred. \n\n - Proven success partnering cross-functionally with Finance, Accounting, Product, Engineering, and Operations teams, and collaborating internally across Data Engineering and Data Science.\n\n - Proficiency in forecasting and predictive modeling techniques. \n\n - Experience with data modeling, ideally using dbt. \n\n - Hands-on technical fluency in SQL and Python or R.\n\n - Experience adopting and championing AI-assisted tools to accelerate and automate data workflows. \n\n - Strong communication and stakeholder management skills.\n\nWhy This Role is Exciting:\n\n - Help us uncover operational efficiencies that allow us to reinvest in building a better product and more effectively serve our customers. \n\n - Influence the design and evolution of our financial systems, including the revenue sub-ledger and RCM, to ensure full financial visibility and GAAP compliance.\n\n - Partner closely with senior and executive leadership and directly influence company strategy and growth.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"4e826c00-570b-4349-956c-c9ac35c2a637","title":"Business Development Associate, Care Partnerships","department":"All Cost Centers","team":"Care Partnerships","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-07-14T15:48:33.590+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/4e826c00-570b-4349-956c-c9ac35c2a637","applyUrl":"https://jobs.ashbyhq.com/headway/4e826c00-570b-4349-956c-c9ac35c2a637/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About The Role
Headway's Care Partnerships team is on a mission to become the behavioral health partner of choice for every health system in the US. We make it easy for care management, social work, and clinical teams to refer their patients into high-quality outpatient behavioral health care — and we're growing fast.
We recently proved that cold outbound is a powerful, scalable channel for generating new health system partnerships. Now we're building a dedicated Growth Associate team to fuel that growth. As a Growth Associate, Care Partnerships, you'll be the tip of the spear — running high-volume outbound outreach to connect with care management leaders at health systems across the country and booking the meetings that drive our pipeline.
This is a ground-floor opportunity to help build a function that didn't exist six months ago and is already producing results.
You will:
Drive top-of-funnel pipeline for the Care Partnerships BD team through high-volume cold outbound across phone, email, and LinkedIn
Book qualified intro meetings with care management leaders at health systems across the country
Qualify prospects against our ideal customer profile and ensure clean handoffs to the BD team with full context
Build and maintain target contact lists across your assigned territories
Collaborate with your manager and BD teammates to refine messaging, targeting, and outreach strategy
Document and share learnings on personas, objection handling, and conversion performance to strengthen the team's playbook
You will love this role if:
You have 1+ year of experience in a high-volume outbound role (BDR, SDR, inside sales) and can point to a track record of hitting activity and meeting targets
You are comfortable — and energized by — cold calling as your primary channel
You are coachable: you actively seek feedback, incorporate it fast, and iterate on your approach
You are resilient and competitive — rejection doesn't slow you down, it fuels you
You are organized and disciplined about logging activity and outcomes in real time
You communicate clearly and concisely — you can earn a busy executive's attention in 30 seconds and convert it to a meeting
You are motivated by the opportunity to help solve one of our generation's defining problems: access to mental healthcare
Bonus points if:
You have experience in healthcare, health tech, or selling into health systems
You have familiarity with multi-touch outbound sequencing tools
You've worked in a fast-growing startup environment
Compensation and Benefits:
Salary information is based on a single salary target per role and is differentiated based on geographic location.
Group A = $77,000 - New York City, San Francisco/Bay Area, Los Angeles / Orange County Area, San Diego, Seattle, Boston, Austin
Other compensation includes commission. Commission payments are monthly.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout The Role\n\nHeadway's Care Partnerships team is on a mission to become the behavioral health partner of choice for every health system in the US. We make it easy for care management, social work, and clinical teams to refer their patients into high-quality outpatient behavioral health care — and we're growing fast.\n\nWe recently proved that cold outbound is a powerful, scalable channel for generating new health system partnerships. Now we're building a dedicated Growth Associate team to fuel that growth. As a Growth Associate, Care Partnerships, you'll be the tip of the spear — running high-volume outbound outreach to connect with care management leaders at health systems across the country and booking the meetings that drive our pipeline.\n\nThis is a ground-floor opportunity to help build a function that didn't exist six months ago and is already producing results.\n\nYou will: \n\n - Drive top-of-funnel pipeline for the Care Partnerships BD team through high-volume cold outbound across phone, email, and LinkedIn\n\n - Book qualified intro meetings with care management leaders at health systems across the country\n\n - Qualify prospects against our ideal customer profile and ensure clean handoffs to the BD team with full context\n\n - Build and maintain target contact lists across your assigned territories\n\n - Collaborate with your manager and BD teammates to refine messaging, targeting, and outreach strategy\n\n - Document and share learnings on personas, objection handling, and conversion performance to strengthen the team's playbook\n\nYou will love this role if:\n\n - You have 1+ year of experience in a high-volume outbound role (BDR, SDR, inside sales) and can point to a track record of hitting activity and meeting targets\n\n - You are comfortable — and energized by — cold calling as your primary channel\n\n - You are coachable: you actively seek feedback, incorporate it fast, and iterate on your approach\n\n - You are resilient and competitive — rejection doesn't slow you down, it fuels you\n\n - You are organized and disciplined about logging activity and outcomes in real time\n\n - You communicate clearly and concisely — you can earn a busy executive's attention in 30 seconds and convert it to a meeting\n\n - You are motivated by the opportunity to help solve one of our generation's defining problems: access to mental healthcare\n\nBonus points if:\n\n - You have experience in healthcare, health tech, or selling into health systems\n\n - You have familiarity with multi-touch outbound sequencing tools\n\n - You've worked in a fast-growing startup environment\n\nCompensation and Benefits:\n\n - Salary information is based on a single salary target per role and is differentiated based on geographic location.\n \n - Group A = $77,000 - New York City, San Francisco/Bay Area, Los Angeles / Orange County Area, San Diego, Seattle, Boston, Austin\n\n - Other compensation includes commission. Commission payments are monthly.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"67cc4d87-faff-44cb-8ae8-0b9894d6574e","title":"Business Operations Lead","department":"All Cost Centers","team":"Operations","employmentType":"FullTime","location":"Remote - New York","secondaryLocations":[],"publishedAt":"2026-06-02T20:47:30.049+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/67cc4d87-faff-44cb-8ae8-0b9894d6574e","applyUrl":"https://jobs.ashbyhq.com/headway/67cc4d87-faff-44cb-8ae8-0b9894d6574e/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About The Role
As Headway works to build a new mental healthcare system that everyone can access, we’re facing unique operational challenges and opportunities that come with growing and scaling at an unparalleled rate. We’re pushing the boundaries of the existing healthcare system so that we can fulfill our promise to providers, patients, and payers to create access to high quality providers across the nation. In order to do that, we’re building a world class operations team that enables efficiency, growth, and quality, and as a member of this team, you will have the opportunity to have a material impact on the trajectory of Headway and help define a function core to the livelihood of our business and the impact we deliver for our partners and clients.
As a Business Operations Lead, you will drive complex, cross-functional initiatives that advance pod-level objectives. You'll work independently to identify opportunities, address dependencies, and ensure alignment across stakeholders - turning ambiguous problems into structured analyses, scalable processes, and clear recommendations. You'll bring analytical rigor to root-cause investigations, design workflows and tooling that improve efficiency and reliability, and own initiatives end-to-end from scoping through delivery. This role requires strong problem-solving skills, a builder's mindset toward operational design, and the ability to coordinate across teams to drive measurable outcomes.
What you’ll do at Headway
Drive complex, cross-functional initiatives that advance pod-level objectives - identifying opportunities, addressing dependencies, and ensuring alignment across stakeholders.
Build and operate scalable workflows and processes (0→1) that improve efficiency, reliability, and throughput across your domain.
Leverage data tools to extract insights, validate assumptions, and inform decisions, synthesizing findings into clear recommendations that guide pod and organizational priorities.
Plan, execute, and deliver initiatives end-to-end by setting clear objectives, timelines, and success metrics – driving accountability across functions without formal authority.
You’ll be great for this role if you:
You have 5+ years of experience in operational roles at high-growth companies; background in consulting, finance, or business operations preferred but not required.
You independently deconstruct complex problems into structured, testable components - and you're comfortable working through ambiguity without waiting for full clarity.
You're proficient with AI & data tools (e.g., Looker, Excel, SQL, dashboards) and use them fluently to extract insights, validate assumptions, and streamline workflows.
You design systems with scale in mind - anticipating bottlenecks, iterating based on feedback, and codifying learnings into playbooks and standards.
You coordinate resources and align priorities across teams, building trust through transparency, accountability, and clear communication.
You take calculated risks and make decisions that advance pod objectives, anticipating downstream impacts before taking action.
You're motivated by the opportunity to make an impact on one of our generation's defining problems: affordable mental healthcare.
Compensation and Benefits:
The expected base pay range for this position is $105,400 - $155,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout The Role\n\nAs Headway works to build a new mental healthcare system that everyone can access, we’re facing unique operational challenges and opportunities that come with growing and scaling at an unparalleled rate. We’re pushing the boundaries of the existing healthcare system so that we can fulfill our promise to providers, patients, and payers to create access to high quality providers across the nation. In order to do that, we’re building a world class operations team that enables efficiency, growth, and quality, and as a member of this team, you will have the opportunity to have a material impact on the trajectory of Headway and help define a function core to the livelihood of our business and the impact we deliver for our partners and clients.\n\nAs a Business Operations Lead, you will drive complex, cross-functional initiatives that advance pod-level objectives. You'll work independently to identify opportunities, address dependencies, and ensure alignment across stakeholders - turning ambiguous problems into structured analyses, scalable processes, and clear recommendations. You'll bring analytical rigor to root-cause investigations, design workflows and tooling that improve efficiency and reliability, and own initiatives end-to-end from scoping through delivery. This role requires strong problem-solving skills, a builder's mindset toward operational design, and the ability to coordinate across teams to drive measurable outcomes.\n\nWhat you’ll do at Headway\n\n - Drive complex, cross-functional initiatives that advance pod-level objectives - identifying opportunities, addressing dependencies, and ensuring alignment across stakeholders.\n\n - Build and operate scalable workflows and processes (0→1) that improve efficiency, reliability, and throughput across your domain.\n\n - Leverage data tools to extract insights, validate assumptions, and inform decisions, synthesizing findings into clear recommendations that guide pod and organizational priorities.\n\n - Plan, execute, and deliver initiatives end-to-end by setting clear objectives, timelines, and success metrics – driving accountability across functions without formal authority.\n\nYou’ll be great for this role if you:\n\n - You have 5+ years of experience in operational roles at high-growth companies; background in consulting, finance, or business operations preferred but not required.\n\n - You independently deconstruct complex problems into structured, testable components - and you're comfortable working through ambiguity without waiting for full clarity.\n\n - You're proficient with AI & data tools (e.g., Looker, Excel, SQL, dashboards) and use them fluently to extract insights, validate assumptions, and streamline workflows.\n\n - You design systems with scale in mind - anticipating bottlenecks, iterating based on feedback, and codifying learnings into playbooks and standards.\n\n - You coordinate resources and align priorities across teams, building trust through transparency, accountability, and clear communication.\n\n - You take calculated risks and make decisions that advance pod objectives, anticipating downstream impacts before taking action.\n\n - You're motivated by the opportunity to make an impact on one of our generation's defining problems: affordable mental healthcare.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $105,400 - $155,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"c30196b9-385f-414a-b20c-b12e1cb65b46","title":"Staff Backend Software Engineer (Revenue Engine)","department":"All Cost Centers","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-06-04T15:25:07.984+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/c30196b9-385f-414a-b20c-b12e1cb65b46","applyUrl":"https://jobs.ashbyhq.com/headway/c30196b9-385f-414a-b20c-b12e1cb65b46/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
The Revenue Engine Team is making the foundational platform decisions that will shape how Headway moves money — between patients, providers, and payers — at the scale our growing network demands. As one of two staff engineers in the group, you'll partner with engineering leadership to set technical direction across our Payment Platform and Clearinghouse Platform teams: the systems responsible for our integrations with Stripe, Plaid, and the payer clearinghouses that our claims flow through.
This is platform work in the truest sense. Every payment that's charged or paid out, every claim that's filed and reconciled, every dollar that flows through Headway depends on the systems your teams own. As Headway's network grows — more patients, more providers, more payers, more transaction volume — the reliability, throughput, and correctness of these systems become the difference between a business that scales and one that doesn't. Provider trust, patient trust, audit readiness, and revenue capture all hinge on this surface area.
You'll lead the design of fault-tolerant, observable, and deeply reconciled integrations with the third-party services we depend on. You'll build the abstractions and standards that let dozens of adjacent engineering teams — Billing Infrastructure, Patient Billing, Provider Payouts, and others — ship faster and more safely on top of our platform. And you'll do it as a hands-on technical leader: writing code where leverage is highest, mentoring senior engineers across both pods, and shaping the operational excellence that this domain demands.
This role is for engineers who get energized by distributed systems problems with real consequences — concurrency, idempotency, partial failures, all with a substantial potential blast radius — and who want to apply that craft to a mission that actually matters: building a mental healthcare system that everyone can access.
Languages: TypeScript, Python 3
Frontend: React, Remix, Next.js
Backend & Storage: FastAPI, SQLAlchemy, Postgres, Redis, Snowflake
Infrastructure: AWS, Temporal, Kafka
Ops: Datadog, Sentry, PagerDuty
AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)
End-to-End Product Builder: You care just as much about the API architecture as you do the user experience. You seamlessly context-switch between backend logic and frontend state management.
Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.
Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.
Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.
Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.
Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.
Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.
Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.
AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?
Location: We are hiring our Staff Engineering roles out of our 3 hubs - NYC, SF, and Seattle. There is no onsite requirement, but engineers should be located in one these regions. There are offices in these 3 cities for anyone interested in in-office time.
After you apply to Headway, here are some details of what to expect during the interview process.
Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background.
First round: You'll do a live coding interview with Karat, our technical interviewing partner. It's a great opportunity to showcase your problem-solving skills and learn more about what our engineering team is building.
Final rounds: You’ll meet several team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.
References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
Salary: $264,000 - $330,000 base salary plus a competitive equity package.
Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.
The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.
Time Off: 13 holidays, a full week off in December, and flexible PTO.
#LI-BM1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nTHE WORK\n\nThe Revenue Engine Team is making the foundational platform decisions that will shape how Headway moves money — between patients, providers, and payers — at the scale our growing network demands. As one of two staff engineers in the group, you'll partner with engineering leadership to set technical direction across our Payment Platform and Clearinghouse Platform teams: the systems responsible for our integrations with Stripe, Plaid, and the payer clearinghouses that our claims flow through.\n\nThis is platform work in the truest sense. Every payment that's charged or paid out, every claim that's filed and reconciled, every dollar that flows through Headway depends on the systems your teams own. As Headway's network grows — more patients, more providers, more payers, more transaction volume — the reliability, throughput, and correctness of these systems become the difference between a business that scales and one that doesn't. Provider trust, patient trust, audit readiness, and revenue capture all hinge on this surface area.\n\nYou'll lead the design of fault-tolerant, observable, and deeply reconciled integrations with the third-party services we depend on. You'll build the abstractions and standards that let dozens of adjacent engineering teams — Billing Infrastructure, Patient Billing, Provider Payouts, and others — ship faster and more safely on top of our platform. And you'll do it as a hands-on technical leader: writing code where leverage is highest, mentoring senior engineers across both pods, and shaping the operational excellence that this domain demands.\n\nThis role is for engineers who get energized by distributed systems problems with real consequences — concurrency, idempotency, partial failures, all with a substantial potential blast radius — and who want to apply that craft to a mission that actually matters: building a mental healthcare system that everyone can access.\n\n\nOUR STACK\n\n - Languages: TypeScript, Python 3\n\n - Frontend: React, Remix, Next.js\n\n - Backend & Storage: FastAPI, SQLAlchemy, Postgres, Redis, Snowflake\n\n - Infrastructure: AWS, Temporal, Kafka\n\n - Ops: Datadog, Sentry, PagerDuty\n\n - AI Tools: Cursor, Claude, Gemini, Eddy (our in-house cloud agent harness)\n\n\nWHO YOU ARE\n\n - End-to-End Product Builder: You care just as much about the API architecture as you do the user experience. You seamlessly context-switch between backend logic and frontend state management.\n\n - Owns Outcomes, Not Tasks: You've been handed ambiguous problems and turned them into shipped software. You know how to define the solution, pull in the right people across teams, and keep things moving when priorities shift.\n\n - Sets the Technical Standard: You make technical decisions that optimize for maintainability and scale, not just shipping speed. You proactively improve your team's engineering velocity - whether that's refining tooling, improving automation, or establishing patterns that prevent entire categories of bugs.\n\n - Mentor by Default: You pull engineers into design discussions without being asked. Your code reviews teach, not just gatekeep. You make sure knowledge gets shared across the team, not siloed in one person's head.\n\n - Ships Fast, Iterates Faster: You can move from problem statement to working solution quickly. You'd rather ship a good v1 this week than a perfect v1 next month. Real feedback from therapists and patients is worth more than another round of design review.\n\n - Quick Study in Complex Domains: Healthcare is a maze of payers, regulations, and exceptions. You don't need prior healthcare experience, but you need to be someone who dives into unfamiliar domains and builds a working mental model fast.\n\n - Motivated by Impact: You want your engineering skills applied to problems that matter. Mental healthcare access is broken in America, and you want to be part of fixing it.\n\n - Communicates with Precision: Whether it's a Slack thread, a design doc, or a cross-team meeting, you communicate clearly and concisely. You know that great engineering is wasted if you can't bring people along.\n\n - AI Frontier Tinkerer: You don't just use AI tools - you push their limits. You've experimented with applying LLMs to real workflows, whether that's code generation, operational automation, or developer tooling. You bring a builder's mindset: what can we automate, what should stay human, and how do we ship it responsibly in healthcare?\n\nLocation: We are hiring our Staff Engineering roles out of our 3 hubs - NYC, SF, and Seattle. There is no onsite requirement, but engineers should be located in one these regions. There are offices in these 3 cities for anyone interested in in-office time.\n\n\n\n\nOUR INTERVIEW PROCESS\n\nAfter you apply to Headway, here are some details of what to expect during the interview process.\n\n - Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. \n\n - First round: You'll do a live coding interview with Karat, our technical interviewing partner. It's a great opportunity to showcase your problem-solving skills and learn more about what our engineering team is building.\n\n - Final rounds: You’ll meet several team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.\n\n - References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!\n\n\nCOMPENSATION & BENEFITS\n\n - Salary: $264,000 - $330,000 base salary plus a competitive equity package.\n\n - Comprehensive Benefits: Medical, dental, vision, HSA/FSA, 401(k), Carrot Fertility reimbursement, and 16-week parental leave.\n\n - The Mission: We reimburse your therapy and provide a professional development budget. We believe in what we’re building.\n\n - Time Off: 13 holidays, a full week off in December, and flexible PTO.\n\n#LI-BM1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"82499b57-f003-4804-b2b9-bed36825aee5","title":"Senior Product Designer, New Channels","department":"All Cost Centers","team":"Product Design","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-06-05T14:45:48.395+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/82499b57-f003-4804-b2b9-bed36825aee5","applyUrl":"https://jobs.ashbyhq.com/headway/82499b57-f003-4804-b2b9-bed36825aee5/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Team & Role
Not every patient finds Headway through a Google search. Millions discover us through their employer's Employee Assistance Program (EAP), a health system referral, or a payer's provider directory. These partnership-driven channels are among Headway's fastest-growing, and they need a designer who can make the handoff from a third party into care feel seamless, trustworthy, and human.
As a Senior Product Designer on the Patient team, you'll own the patient experience across our three partnership channels: Health Systems, EAP, and Payer Partnerships. Your work spans the full range, from inventing new products from scratch to scaling proven ones across new partners and segments. You'll be the only designer in the room for these channels, shaping what gets built, not just how it looks. You'll present prototypes directly in partner meetings that influence multi-million-dollar relationships.
You'll partner closely with a Staff PM, engineering, and cross-functional teams including Payer Relations, Health System BD, and Ops. You'll report to the Director of Product Design for Patient.
We're building an AI-first design team at Headway. Designers use AI tools like Claude, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code. You'll start in planning mode, using Claude.ai to clarify the problem space and test assumptions. You'll prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows, letting AI generate the pixels and code while you define the right patterns, behaviors, and quality. We're looking for designers who are already working this way and see AI as a primary part of their workflow.
What You'll Own
Health Systems. Design and scale the referral-to-booking experience for patients arriving through health system partners. This includes our Booking Assistant (BA) tool, referrer-facing dashboards, and new intake flows as we expand to more health systems.
EAP. Design experiences for patients accessing care through employer EAP benefits. This includes onboarding flows for new payer EAP programs, a major experience redesign to help patients take advantage of free EAP sessions, and early-stage product exploration.
Payer Partnerships. Create co-branded patient journeys and landing pages, improve provider directory discoverability, and optimize conversion for patients arriving through payer channels.
Experimentation. Run sustained, multi-sprint experiments to close the conversion gap between partnership-sourced and organic patients.
You'd be a great fit if...
You've designed consumer experiences within B2B2C or platform constraints. You know how to make a third-party handoff feel native and trustworthy.
You bring product strategy instinct, not just design craft. You proactively shape what to build based on customer insights, not just execute what PM hands you.
You're fluent in experimentation. You've run multi-sprint experiment arcs with real conversion and retention metrics, and you treat negative results as learning.
You thrive in ambiguity. \"Figure out what to build\" energizes you more than \"make this look better.\"
You communicate design decisions to non-design stakeholders (BD, Ops, partner teams) with ease, and you've used prototypes as persuasion tools.
You're excited to work in an AI-native design environment. Our team prototypes in MagicPatterns, Cursor, and Claude Code, with working demos as the primary artifact.
Compensation and Benefits:
The expected base pay range for this position is $180,000 - $225,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout the Team & Role\n\nNot every patient finds Headway through a Google search. Millions discover us through their employer's Employee Assistance Program (EAP), a health system referral, or a payer's provider directory. These partnership-driven channels are among Headway's fastest-growing, and they need a designer who can make the handoff from a third party into care feel seamless, trustworthy, and human.\n\nAs a Senior Product Designer on the Patient team, you'll own the patient experience across our three partnership channels: Health Systems, EAP, and Payer Partnerships. Your work spans the full range, from inventing new products from scratch to scaling proven ones across new partners and segments. You'll be the only designer in the room for these channels, shaping what gets built, not just how it looks. You'll present prototypes directly in partner meetings that influence multi-million-dollar relationships.\n\nYou'll partner closely with a Staff PM, engineering, and cross-functional teams including Payer Relations, Health System BD, and Ops. You'll report to the Director of Product Design for Patient.\n\nWe're building an AI-first design team at Headway. Designers use AI tools like Claude, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code. You'll start in planning mode, using Claude.ai to clarify the problem space and test assumptions. You'll prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows, letting AI generate the pixels and code while you define the right patterns, behaviors, and quality. We're looking for designers who are already working this way and see AI as a primary part of their workflow.\n\nWhat You'll Own\n\n - Health Systems. Design and scale the referral-to-booking experience for patients arriving through health system partners. This includes our Booking Assistant (BA) tool, referrer-facing dashboards, and new intake flows as we expand to more health systems.\n\n - EAP. Design experiences for patients accessing care through employer EAP benefits. This includes onboarding flows for new payer EAP programs, a major experience redesign to help patients take advantage of free EAP sessions, and early-stage product exploration.\n\n - Payer Partnerships. Create co-branded patient journeys and landing pages, improve provider directory discoverability, and optimize conversion for patients arriving through payer channels.\n\n - Experimentation. Run sustained, multi-sprint experiments to close the conversion gap between partnership-sourced and organic patients.\n\nYou'd be a great fit if...\n\n - You've designed consumer experiences within B2B2C or platform constraints. You know how to make a third-party handoff feel native and trustworthy.\n\n - You bring product strategy instinct, not just design craft. You proactively shape what to build based on customer insights, not just execute what PM hands you.\n\n - You're fluent in experimentation. You've run multi-sprint experiment arcs with real conversion and retention metrics, and you treat negative results as learning.\n\n - You thrive in ambiguity. \"Figure out what to build\" energizes you more than \"make this look better.\"\n\n - You communicate design decisions to non-design stakeholders (BD, Ops, partner teams) with ease, and you've used prototypes as persuasion tools.\n\n - You're excited to work in an AI-native design environment. Our team prototypes in MagicPatterns, Cursor, and Claude Code, with working demos as the primary artifact.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $180,000 - $225,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"4bed14b7-e4f8-437d-8f9a-b9b4155c2844","title":"Director of Procurement","department":"All Cost Centers","team":"Finance","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-05T21:19:56.819+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/4bed14b7-e4f8-437d-8f9a-b9b4155c2844","applyUrl":"https://jobs.ashbyhq.com/headway/4bed14b7-e4f8-437d-8f9a-b9b4155c2844/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
How companies buy things sounds mundane. It isn't – not at Headway's stage. Every vendor decision shapes how fast we move, how much we spend, and whether our teams have the tools they need to help more people access mental healthcare. As we scale, procurement becomes a strategic lever: the difference between a company that operates with discipline and one that doesn't.
We're looking for a Director of Procurement who sees this not as a back-office function, but as one of the most operationally important roles at a company building something that matters. You'll work directly with our executive team and leaders across Finance, IT, Legal, Security, and Compliance – not just to manage vendors, but to build the systems and judgment that let Headway grow without losing control of cost or risk. You'll establish how we make purchasing decisions, evaluate partners, and create a procurement function that scales with the company.
If you're a detail-oriented leader who wants real influence on how a high-growth company operates – and you care about the mission behind the work — this role is built for you.
Procurement strategy and policy. Build and own the company's procurement function from scratch – intake, approvals, vendor selection, controls, and spend governance. Define when to centralize vs. delegate purchasing decisions so the org moves fast without sacrificing discipline. You'll drive strategic clarity on what the company is buying, why, and at what cost.
Vendor lifecycle management. Own the framework and standards that govern how Headway manages vendor relationships across the organization, from sourcing and selection through contracting, renewals, and performance management. Department leaders own their vendor relationships day-to-day; you'll ensure they have the structure, visibility, and support to do it well.
Cost optimization and spend visibility. Lead strategic sourcing initiatives across Headway's third-party spend across every major spend category – SaaS, AI, cloud, and professional services. You’ll step in directly on the highest-stakes negotiations and renewals. Build the reporting infrastructure that gives Finance and the executive team a real-time view of where money is going and where it shouldn't be.
Procurement tooling and operational infrastructure. Evaluate, implement, and optimize the systems that make the procurement engine run – intake tools, P2P platforms, contract management, and vendor management software. You don't just document the process; you build the infrastructure that runs it.
Leadership advisory. Serve as the go-to procurement partner for Finance, Legal, Compliance, IT, Security, and department leaders. Build the governance framework that balances speed and flexibility with cost discipline, risk management, and regulatory compliance.
Team and function building. Hire and develop a lean, high-impact procurement team over time. Set the talent bar, define roles and DRIs, and build the org structure that scales with Headway's growth.
You've built a procurement function that didn't exist before, and you're proud of it. You've stood up intake processes, approval workflows, spend governance, and vendor controls from scratch, and you know what \"excellent\" looks like at every stage. You have deep category expertise across SaaS, AI, and professional services.You don't need to figure out the fundamentals; you bring a point of view on day one.
You're obsessed with understanding exactly what Headway is buying, from whom, and whether we're getting the best possible outcome. You move fluidly between the line items of a contract and the category-level view of where third-party spend should go, and the business leaders around you trust both. You never let convenience win over value.
You make the org better at buying, not just the procurement function. You earn trust across Finance, Legal, Compliance, IT, Security, and department leaders not by owning more, but by making their vendor decisions faster and smarter. You know how to influence category spend without direct authority, and you build partnerships that stick.
You've personally won deals that mattered. You've negotiated complex, high-stakes agreements across SaaS, AI, cloud, and professional services, and walked away with terms that were genuinely favorable on cost, risk, and flexibility. You know the difference between a good negotiation and a great one, and you know which levers to pull to get there.
You see AI as a competitive advantage for procurement, not a feature to explore someday. You actively use AI tools to drive faster vendor intelligence, sharper spend analytics, and greater efficiency across the source-to-pay cycle — and you bring that orientation to how you build the function around you.
You bring structure to ambiguity — fast. With no existing procurement infrastructure to inherit, you're energized rather than unsettled. You stand up an intake process before anyone asks, define spend thresholds before the debate starts, and leave every sourcing process more rigorous than you found it.
Compensation and Benefits:
The expected base pay range for this position is $200,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-LN1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nHow companies buy things sounds mundane. It isn't – not at Headway's stage. Every vendor decision shapes how fast we move, how much we spend, and whether our teams have the tools they need to help more people access mental healthcare. As we scale, procurement becomes a strategic lever: the difference between a company that operates with discipline and one that doesn't.\n\nWe're looking for a Director of Procurement who sees this not as a back-office function, but as one of the most operationally important roles at a company building something that matters. You'll work directly with our executive team and leaders across Finance, IT, Legal, Security, and Compliance – not just to manage vendors, but to build the systems and judgment that let Headway grow without losing control of cost or risk. You'll establish how we make purchasing decisions, evaluate partners, and create a procurement function that scales with the company.\n\nIf you're a detail-oriented leader who wants real influence on how a high-growth company operates – and you care about the mission behind the work — this role is built for you.\n\n\n\nYOU WILL:\n\n - Procurement strategy and policy. Build and own the company's procurement function from scratch – intake, approvals, vendor selection, controls, and spend governance. Define when to centralize vs. delegate purchasing decisions so the org moves fast without sacrificing discipline. You'll drive strategic clarity on what the company is buying, why, and at what cost.\n\n - Vendor lifecycle management. Own the framework and standards that govern how Headway manages vendor relationships across the organization, from sourcing and selection through contracting, renewals, and performance management. Department leaders own their vendor relationships day-to-day; you'll ensure they have the structure, visibility, and support to do it well. \n\n - Cost optimization and spend visibility. Lead strategic sourcing initiatives across Headway's third-party spend across every major spend category – SaaS, AI, cloud, and professional services. You’ll step in directly on the highest-stakes negotiations and renewals. Build the reporting infrastructure that gives Finance and the executive team a real-time view of where money is going and where it shouldn't be.\n\n - Procurement tooling and operational infrastructure. Evaluate, implement, and optimize the systems that make the procurement engine run – intake tools, P2P platforms, contract management, and vendor management software. You don't just document the process; you build the infrastructure that runs it.\n\n - Leadership advisory. Serve as the go-to procurement partner for Finance, Legal, Compliance, IT, Security, and department leaders. Build the governance framework that balances speed and flexibility with cost discipline, risk management, and regulatory compliance.\n\n - Team and function building. Hire and develop a lean, high-impact procurement team over time. Set the talent bar, define roles and DRIs, and build the org structure that scales with Headway's growth.\n\n\nYOU'D BE A GREAT FIT IF:\n\n - You've built a procurement function that didn't exist before, and you're proud of it. You've stood up intake processes, approval workflows, spend governance, and vendor controls from scratch, and you know what \"excellent\" looks like at every stage. You have deep category expertise across SaaS, AI, and professional services.You don't need to figure out the fundamentals; you bring a point of view on day one.\n\n - You're obsessed with understanding exactly what Headway is buying, from whom, and whether we're getting the best possible outcome. You move fluidly between the line items of a contract and the category-level view of where third-party spend should go, and the business leaders around you trust both. You never let convenience win over value.\n\n - You make the org better at buying, not just the procurement function. You earn trust across Finance, Legal, Compliance, IT, Security, and department leaders not by owning more, but by making their vendor decisions faster and smarter. You know how to influence category spend without direct authority, and you build partnerships that stick.\n\n - You've personally won deals that mattered. You've negotiated complex, high-stakes agreements across SaaS, AI, cloud, and professional services, and walked away with terms that were genuinely favorable on cost, risk, and flexibility. You know the difference between a good negotiation and a great one, and you know which levers to pull to get there.\n\n - You see AI as a competitive advantage for procurement, not a feature to explore someday. You actively use AI tools to drive faster vendor intelligence, sharper spend analytics, and greater efficiency across the source-to-pay cycle — and you bring that orientation to how you build the function around you.\n\n - You bring structure to ambiguity — fast. With no existing procurement infrastructure to inherit, you're energized rather than unsettled. You stand up an intake process before anyone asks, define spend thresholds before the debate starts, and leave every sourcing process more rigorous than you found it.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $200,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-LN1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"c2fe7b67-15bc-44fc-b6bf-c57ad648a671","title":"Senior Manager, Data Engineering","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-06-12T17:18:34.801+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/c2fe7b67-15bc-44fc-b6bf-c57ad648a671","applyUrl":"https://jobs.ashbyhq.com/headway/c2fe7b67-15bc-44fc-b6bf-c57ad648a671/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Role
As Senior Manager, Data Engineering, you will define and lead the technical strategy for Headway's data infrastructure. The team's mission is to build and maintain the reliable, scalable data systems that power analytics, machine learning, and operational decision-making across the company.
You will report into Headway's Data organization, a mission-critical pillar that ensures our data assets are accurate, timely, and accessible. Trustworthy data infrastructure is foundational to Headway's growth — enabling every team to build, measure, and improve with confidence.
You will partner closely with Data Science, Analytics, Product, and Engineering to deeply understand and anticipate the data needs of a fast-growing healthcare company. You will define the right architectural investments, proactively surface reliability and scalability risks, and use engineering rigor to guide decisions from early design through launch and iteration.
You will:
Lead and grow a high-performing team of Data Engineers, fostering a culture of technical excellence, ownership, and craftsmanship.
Develop quarterly roadmaps with cross-functional partners on Data Science, Operations and Engineering, align Data Engineering resources, and oversee execution of timely, high-quality work.
Own the architecture and reliability of Headway's data platform — including our data warehouse, ingestion pipelines, transformation layer (dbt), and orchestration systems.
Define and champion engineering standards: data modeling conventions, pipeline observability, SLA frameworks, and data quality monitoring.
Partner cross-functionally to design and build the data infrastructure that powers analytics, experimentation, ML models, and operational tooling at scale.
Stay close to the work by engaging directly with strategic technical challenges, surfacing gaps in our platform capabilities before they become bottlenecks.
Translate complex data decisions into clear, actionable recommendations for executive stakeholders.
You will love this role if:
You have 8+ years of experience in data engineering or related roles
You have 3+ years of experience managing and developing teams
You have experience building and scaling data platforms in a high-growth, cloud-native environment (highly preferred)
You have proven success partnering cross-functionally with Data Science, Analytics, and Product Engineering
You have deep expertise in data warehouse design, pipeline architecture, and transformation frameworks — with the ability to coach others through complex technical trade-offs
Compensation and Benefits:
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout the Role\n\nAs Senior Manager, Data Engineering, you will define and lead the technical strategy for Headway's data infrastructure. The team's mission is to build and maintain the reliable, scalable data systems that power analytics, machine learning, and operational decision-making across the company.\n\nYou will report into Headway's Data organization, a mission-critical pillar that ensures our data assets are accurate, timely, and accessible. Trustworthy data infrastructure is foundational to Headway's growth — enabling every team to build, measure, and improve with confidence.\n\nYou will partner closely with Data Science, Analytics, Product, and Engineering to deeply understand and anticipate the data needs of a fast-growing healthcare company. You will define the right architectural investments, proactively surface reliability and scalability risks, and use engineering rigor to guide decisions from early design through launch and iteration.\n\n\n\nYou will:\n\n - Lead and grow a high-performing team of Data Engineers, fostering a culture of technical excellence, ownership, and craftsmanship.\n\n - Develop quarterly roadmaps with cross-functional partners on Data Science, Operations and Engineering, align Data Engineering resources, and oversee execution of timely, high-quality work.\n\n - Own the architecture and reliability of Headway's data platform — including our data warehouse, ingestion pipelines, transformation layer (dbt), and orchestration systems.\n\n - Define and champion engineering standards: data modeling conventions, pipeline observability, SLA frameworks, and data quality monitoring.\n\n - Partner cross-functionally to design and build the data infrastructure that powers analytics, experimentation, ML models, and operational tooling at scale.\n\n - Stay close to the work by engaging directly with strategic technical challenges, surfacing gaps in our platform capabilities before they become bottlenecks.\n\n - Translate complex data decisions into clear, actionable recommendations for executive stakeholders.\n\nYou will love this role if:\n\n - You have 8+ years of experience in data engineering or related roles\n\n - You have 3+ years of experience managing and developing teams\n\n - You have experience building and scaling data platforms in a high-growth, cloud-native environment (highly preferred)\n\n - You have proven success partnering cross-functionally with Data Science, Analytics, and Product Engineering\n\n - You have deep expertise in data warehouse design, pipeline architecture, and transformation frameworks — with the ability to coach others through complex technical trade-offs\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"3dd3085b-471c-4416-a782-9c9fccf7e32f","title":"Principal Product Manager","department":"All Cost Centers","team":"Product Management","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-15T16:10:22.637+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/3dd3085b-471c-4416-a782-9c9fccf7e32f","applyUrl":"https://jobs.ashbyhq.com/headway/3dd3085b-471c-4416-a782-9c9fccf7e32f/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
We're looking for Principal PMs to lead some of our highest-stakes, most complex product areas. Principal Product Managers who have a builder-mindset, and are curious about what AI makes possible and eager to build in an environment where it's a core part of the toolkit — not a side project.
We're actively hiring across our Patient, Payer, Provider, and Platform Product teams, and we open this pipeline to find exceptional Principal PM talent as the right roles take shape.
As a Principal PM at Headway, you'll own a significant product domain end-to-end — defining the strategy, aligning stakeholders up to and including executive leadership, and setting a high bar for what great product looks like. You'll work with a high degree of autonomy on problems that don't have obvious answers. You'll shape the roadmap from first principles, not execute against one that's handed to you.
This is not a role for someone who needs a well-defined problem. The best candidates have a track record of finding the right problem and convincing the organization to solve it.
For Patients
Finding the right therapist, understanding your insurance benefits, and staying in care shouldn't be hard. Today it is. We're building AI-powered matching and personalized care navigation that help patients get into — and stay in — mental health care at scale. One million patients a month ask for a referral to a mental health provider. We're building the systems that ensure they actually get there.
For Providers
Therapists spend a staggering amount of time on administrative tasks — credentialing, documentation, scheduling, billing — instead of with their patients. We're using AI to automate clinical workflows, simplify complex insurance requirements, and give providers more time to do what they came here to do. The goal: a thriving practice on Headway that practically runs itself.
For Payers
Health insurers are asking harder questions: Is care on Headway actually working? Is it worth what we're paying? We're using AI to answer them at scale — measuring clinical outcomes, building dashboards that demonstrate responsible care, and moving toward a model where patients are matched to the right care pathways and providers are aligned around better outcomes. This work protects Headway's standing with insurers and opens doors to deeper, more strategic partnerships.
For Platform
The infrastructure underneath Headway — billing, claims, payments, and trust and safety — needs to scale reliably at the speed of our growth. We’re using AI to automate complex, high-volume workflows, detect fraud and errors faster, and build systems that get smarter over time. This is foundational infrastructure with direct impact on Headway's economics and compliance posture.
Define the strategy for a major product domain. Identify the highest-leverage bets Headway should make, make the case with data and customer insight, and drive alignment across engineering, design, clinical, legal, operations, and executive leadership.
Ship meaningful product. Not strategy decks — real product with measurable outcomes. You'll own the roadmap end-to-end, navigate tradeoffs under uncertainty, and hold a high bar for quality and velocity.
Lay foundations that last. Build capabilities, frameworks, or systems that unlock the next 2–3 years of product work across your domain — not just what's needed this quarter.
Elevate PM craft on your team. As one of the most senior ICs on the PM team, you'll set the standard for what great product thinking looks like — mentoring PMs, raising our hiring bar, and influencing how the broader product org works.
Drive alignment across complexity. Work across engineering, design, data, clinical, legal, operations, and finance without formal authority — and get the right work resourced, sequenced, and shipped.
10+ years of product management experience with a track record of owning large, complex product domains end-to-end
You've shaped strategy at the org level — not just your team's roadmap, but how multiple teams think about what to build and why
You've built 0→1 and scaled — you've launched something new and also meaningfully improved something that already existed at scale
You're deeply technical — you can have architectural conversations with engineers, challenge assumptions, and make informed build-vs-buy calls
You've influenced at the executive level — presenting strategy, fielding hard questions, and getting buy-in without formal authority
You've leveled up PMs around you through mentorship, collaboration, or just the quality of your own work
You thrive in ambiguity — you define the problem as readily as you solve it
You're AI-fluent — you understand how to evaluate and deploy AI-powered features responsibly and have a point of view on where AI creates real product leverage
You're motivated by Headway's mission of making mental healthcare accessible and affordable
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THIS ROLE\n\nWe're looking for Principal PMs to lead some of our highest-stakes, most complex product areas. Principal Product Managers who have a builder-mindset, and are curious about what AI makes possible and eager to build in an environment where it's a core part of the toolkit — not a side project.\n\n\n\nWe're actively hiring across our Patient, Payer, Provider, and Platform Product teams, and we open this pipeline to find exceptional Principal PM talent as the right roles take shape.\n\n\n\nAs a Principal PM at Headway, you'll own a significant product domain end-to-end — defining the strategy, aligning stakeholders up to and including executive leadership, and setting a high bar for what great product looks like. You'll work with a high degree of autonomy on problems that don't have obvious answers. You'll shape the roadmap from first principles, not execute against one that's handed to you.\n\nThis is not a role for someone who needs a well-defined problem. The best candidates have a track record of finding the right problem and convincing the organization to solve it.\n\n\n\n\nTHE PROBLEMS WE'RE SOLVING\n\nFor Patients\n\nFinding the right therapist, understanding your insurance benefits, and staying in care shouldn't be hard. Today it is. We're building AI-powered matching and personalized care navigation that help patients get into — and stay in — mental health care at scale. One million patients a month ask for a referral to a mental health provider. We're building the systems that ensure they actually get there.\n\n\n\nFor Providers\n\nTherapists spend a staggering amount of time on administrative tasks — credentialing, documentation, scheduling, billing — instead of with their patients. We're using AI to automate clinical workflows, simplify complex insurance requirements, and give providers more time to do what they came here to do. The goal: a thriving practice on Headway that practically runs itself.\n\n\n\nFor Payers\n\nHealth insurers are asking harder questions: Is care on Headway actually working? Is it worth what we're paying? We're using AI to answer them at scale — measuring clinical outcomes, building dashboards that demonstrate responsible care, and moving toward a model where patients are matched to the right care pathways and providers are aligned around better outcomes. This work protects Headway's standing with insurers and opens doors to deeper, more strategic partnerships.\n\n\n\nFor Platform\n\nThe infrastructure underneath Headway — billing, claims, payments, and trust and safety — needs to scale reliably at the speed of our growth. We’re using AI to automate complex, high-volume workflows, detect fraud and errors faster, and build systems that get smarter over time. This is foundational infrastructure with direct impact on Headway's economics and compliance posture.\n\n\n\n\nYOU WILL..\n\n - Define the strategy for a major product domain. Identify the highest-leverage bets Headway should make, make the case with data and customer insight, and drive alignment across engineering, design, clinical, legal, operations, and executive leadership.\n\n - Ship meaningful product. Not strategy decks — real product with measurable outcomes. You'll own the roadmap end-to-end, navigate tradeoffs under uncertainty, and hold a high bar for quality and velocity.\n\n - Lay foundations that last. Build capabilities, frameworks, or systems that unlock the next 2–3 years of product work across your domain — not just what's needed this quarter.\n\n - Elevate PM craft on your team. As one of the most senior ICs on the PM team, you'll set the standard for what great product thinking looks like — mentoring PMs, raising our hiring bar, and influencing how the broader product org works.\n\n - Drive alignment across complexity. Work across engineering, design, data, clinical, legal, operations, and finance without formal authority — and get the right work resourced, sequenced, and shipped.\n\n\n\n\nYOU'D BE A GREAT FIT IF\n\n - 10+ years of product management experience with a track record of owning large, complex product domains end-to-end\n\n - You've shaped strategy at the org level — not just your team's roadmap, but how multiple teams think about what to build and why\n\n - You've built 0→1 and scaled — you've launched something new and also meaningfully improved something that already existed at scale\n\n - You're deeply technical — you can have architectural conversations with engineers, challenge assumptions, and make informed build-vs-buy calls\n\n - You've influenced at the executive level — presenting strategy, fielding hard questions, and getting buy-in without formal authority\n\n - You've leveled up PMs around you through mentorship, collaboration, or just the quality of your own work\n\n - You thrive in ambiguity — you define the problem as readily as you solve it\n\n - You're AI-fluent — you understand how to evaluate and deploy AI-powered features responsibly and have a point of view on where AI creates real product leverage\n\n - You're motivated by Headway's mission of making mental healthcare accessible and affordable\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"5dea9dc5-8cc7-4721-96c9-589c3a53199e","title":"Staff Product Manager, Pricing ","department":"All Cost Centers","team":"Product Management","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-15T15:47:17.814+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/5dea9dc5-8cc7-4721-96c9-589c3a53199e","applyUrl":"https://jobs.ashbyhq.com/headway/5dea9dc5-8cc7-4721-96c9-589c3a53199e/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the role:
You will be the first dedicated PM for pricing at Headway. Your mission: build pricing into a durable, experimentation-driven lever for growth and revenue. Success looks like creating $100M+ of revenue impact.
Headway's pricing decisions affect every participant in our marketplace — what providers earn, what patients pay, and what payers reimburse. Today, these decisions are made through a mix of analysis, intuition, and competitive benchmarks. You'll replace that with a systematic, experiment-driven approach that generates data, builds conviction, and creates new revenue streams through bundling/un-bundling.
This is not a strategy-deck role. You will design experiments, partner with data scientists, navigate cross-functional complexity, and ship pricing changes that move the business. You'll work at the intersection of product, economics, and marketplace dynamics in one of the fastest-growing healthcare companies in the country.
Own pricing experimentation end-to-end: Design, run, and analyze pricing experiments (payout levels, take rates, fee structures, incentive models) with proper controls and measurement.
Price and package existing features: Identify opportunities to unbundle, tier, or price Headway's existing feature set as new revenue lines, while balancing the provider experience.
Define Headway's pricing philosophy: Build a principled, defensible approach to how we set prices — transparent to providers, competitive in the market, and sustainable for the business.
Inform tiering with pricing data: Partner with other product teams to ensure pricing and tier design are grounded in experimental evidence, willingness-to-pay research, and elasticity data.
Build the experimentation infrastructure: Work with Engineering and Data to create systems that enable rapid, controlled pricing experiments across geographies and segments.
Navigate cross-functional complexity: Align Finance, Provider Growth, Payer, Ops, and Legal around pricing decisions that affect every part of the business.
8+ years of PM experience, with at least 2-3 years owning pricing, monetization, or marketplace economics.
You've personally owned pricing or packaging strategy and shipped changes that moved revenue.
You've designed and run pricing experiments at scale — you know the difference between a feature A/B test and a pricing experiment.
Strong quantitative fluency — you can partner with data scientists on experiment design and causal inference as a peer.
You thrive in ambiguity and can build structure where none exists — this is a new team.
Bonus: SaaS pricing & packaging experience (PLG, tiering, bundling).
Bonus: You've worked in a two-sided marketplace or platform where pricing affects both supply and demand.
Bonus: Healthcare or regulated industry experience.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-EM1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout the role:\n\nYou will be the first dedicated PM for pricing at Headway. Your mission: build pricing into a durable, experimentation-driven lever for growth and revenue. Success looks like creating $100M+ of revenue impact.\n\n\n\nHeadway's pricing decisions affect every participant in our marketplace — what providers earn, what patients pay, and what payers reimburse. Today, these decisions are made through a mix of analysis, intuition, and competitive benchmarks. You'll replace that with a systematic, experiment-driven approach that generates data, builds conviction, and creates new revenue streams through bundling/un-bundling.\n\n\n\nThis is not a strategy-deck role. You will design experiments, partner with data scientists, navigate cross-functional complexity, and ship pricing changes that move the business. You'll work at the intersection of product, economics, and marketplace dynamics in one of the fastest-growing healthcare companies in the country.\n\n\n\n\nYOU WILL\n\n - Own pricing experimentation end-to-end: Design, run, and analyze pricing experiments (payout levels, take rates, fee structures, incentive models) with proper controls and measurement.\n\n - Price and package existing features: Identify opportunities to unbundle, tier, or price Headway's existing feature set as new revenue lines, while balancing the provider experience.\n\n - Define Headway's pricing philosophy: Build a principled, defensible approach to how we set prices — transparent to providers, competitive in the market, and sustainable for the business.\n\n - Inform tiering with pricing data: Partner with other product teams to ensure pricing and tier design are grounded in experimental evidence, willingness-to-pay research, and elasticity data.\n\n - Build the experimentation infrastructure: Work with Engineering and Data to create systems that enable rapid, controlled pricing experiments across geographies and segments.\n\n - Navigate cross-functional complexity: Align Finance, Provider Growth, Payer, Ops, and Legal around pricing decisions that affect every part of the business.\n\n\n\n\nWHO YOU ARE\n\n - 8+ years of PM experience, with at least 2-3 years owning pricing, monetization, or marketplace economics.\n\n - You've personally owned pricing or packaging strategy and shipped changes that moved revenue.\n\n - You've designed and run pricing experiments at scale — you know the difference between a feature A/B test and a pricing experiment.\n\n - Strong quantitative fluency — you can partner with data scientists on experiment design and causal inference as a peer.\n\n - You thrive in ambiguity and can build structure where none exists — this is a new team.\n\n - Bonus: SaaS pricing & packaging experience (PLG, tiering, bundling).\n\n - Bonus: You've worked in a two-sided marketplace or platform where pricing affects both supply and demand.\n\n - Bonus: Healthcare or regulated industry experience.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-EM1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"307f5c55-2e9d-44c0-85e8-3cdfe09e0bb6","title":"Senior Data Scientist","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-06-29T19:50:11.390+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/307f5c55-2e9d-44c0-85e8-3cdfe09e0bb6","applyUrl":"https://jobs.ashbyhq.com/headway/307f5c55-2e9d-44c0-85e8-3cdfe09e0bb6/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Join us to build the decision engine for better mental health outcomes.
As a Senior Data Scientist, you will sit in the heart of a cross-functional product team and help turn messy, real-world signals into clear decisions. You will make sure we are capturing the right data, designing experiments that tell us what is actually driving outcomes, and translating findings into recommendations that teams can act on quickly. When the insight is stable and valuable, you will help operationalize it through predictive models that improve provider and patient experiences.
If you like ambiguity, enjoy hard problems, and want your work to matter in the world, you will fit right in.
Be the analytics partner inside the pod. Work closely with Product, Engineering, Design, Ops, and Clinical stakeholders to define the questions, the metrics, the guardrails, and the decision rules.
Run rigorous experiments. Design and analyze A/B tests and quasi-experiments with clear hypotheses, power considerations, and pre-defined success criteria.
Connect behavior to strategy. Use funnel, cohort, segmentation, and lifecycle analysis to understand how people and providers experience Headway, and where product changes will have the biggest impact.
Use causal inference when experiments are not possible. Apply approaches like diff-in-diff, matching, and regression-based designs with principled uncertainty quantification.
Build models when they should exist. Develop predictive models that operationalize vetted insights (feature development, validation, backtesting, calibration), with clear launch criteria and monitoring plans.
Create decision-ready work. Produce analysis and narratives that are crisp, honest about uncertainty, and drive action.
Help raise the bar. Contribute to shared standards for metrics, experimentation, and analytical quality, so teams can move faster with confidence.
6+ years using data to drive product or business decisions in product, growth, engineering, or operations environments.
Strong SQL and strong proficiency in Python or R for analysis and modeling.
Demonstrated depth in experimentation and causal inference under real-world constraints. Bayesian experimentation experience strongly preferred.
Practical modeling skill: feature engineering, model comparison, cross-validation or backtesting, calibration, and post-launch monitoring.
Strong product sense and opinions, including a track record of connecting analytics recommendations to measurable outcomes.
Clear communication: you can explain complex work to non-technical audiences without losing the truth.
A self-starter mindset: you prioritize well, follow through, and do not need heavy oversight.
Motivation for our mission: improving access and affordability in mental healthcare.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nJoin us to build the decision engine for better mental health outcomes.\n\nAs a Senior Data Scientist, you will sit in the heart of a cross-functional product team and help turn messy, real-world signals into clear decisions. You will make sure we are capturing the right data, designing experiments that tell us what is actually driving outcomes, and translating findings into recommendations that teams can act on quickly. When the insight is stable and valuable, you will help operationalize it through predictive models that improve provider and patient experiences.\n\nIf you like ambiguity, enjoy hard problems, and want your work to matter in the world, you will fit right in.\n\n\nWHAT YOU WILL DO\n\n - Be the analytics partner inside the pod. Work closely with Product, Engineering, Design, Ops, and Clinical stakeholders to define the questions, the metrics, the guardrails, and the decision rules.\n\n - Run rigorous experiments. Design and analyze A/B tests and quasi-experiments with clear hypotheses, power considerations, and pre-defined success criteria.\n\n - Connect behavior to strategy. Use funnel, cohort, segmentation, and lifecycle analysis to understand how people and providers experience Headway, and where product changes will have the biggest impact.\n\n - Use causal inference when experiments are not possible. Apply approaches like diff-in-diff, matching, and regression-based designs with principled uncertainty quantification.\n\n - Build models when they should exist. Develop predictive models that operationalize vetted insights (feature development, validation, backtesting, calibration), with clear launch criteria and monitoring plans.\n\n - Create decision-ready work. Produce analysis and narratives that are crisp, honest about uncertainty, and drive action.\n\n - Help raise the bar. Contribute to shared standards for metrics, experimentation, and analytical quality, so teams can move faster with confidence.\n \n \n\n\nWHAT WILL MAKE YOU SUCCESSFUL\n\n - 6+ years using data to drive product or business decisions in product, growth, engineering, or operations environments.\n\n - Strong SQL and strong proficiency in Python or R for analysis and modeling.\n\n - Demonstrated depth in experimentation and causal inference under real-world constraints. Bayesian experimentation experience strongly preferred.\n\n - Practical modeling skill: feature engineering, model comparison, cross-validation or backtesting, calibration, and post-launch monitoring.\n\n - Strong product sense and opinions, including a track record of connecting analytics recommendations to measurable outcomes.\n\n - Clear communication: you can explain complex work to non-technical audiences without losing the truth.\n\n - A self-starter mindset: you prioritize well, follow through, and do not need heavy oversight.\n\n - Motivation for our mission: improving access and affordability in mental healthcare.\n \n We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n \n Benefits offered include:\n \n - Equity Compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"d0d1aaed-cd19-4a9b-a2e2-5518973ba14d","title":"Staff Product Manager, AI Platform","department":"All Cost Centers","team":"Product Management","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-17T21:45:13.645+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/d0d1aaed-cd19-4a9b-a2e2-5518973ba14d","applyUrl":"https://jobs.ashbyhq.com/headway/d0d1aaed-cd19-4a9b-a2e2-5518973ba14d/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
You will be Headway's first AI Platform product manager. Your mission: build the AI platform that makes every Headwegian an AI-native employee.
In Q1 2026, we launched Eddy — an internal AI assistant with direct access to Snowflake, Jira, Slack, GitHub, Google Workspace, and more. Early adoption is strong in R&D, but usage drops off sharply outside of it. Eddy is the first of what we believe will be many: an ecosystem of agents, skills, evals, and data integrations that together become Headway's AI platform layer. You'll own that vision — and the roadmap to get there.
This is not a classic internal tools role. You are a product builder with deep AI fluency who will ship fast, write evals, configure agents, and sit with CX, Ops, Sales, Finance, and Clinical teams to find the workflows where AI actually moves the needle. Today, three engineers are building Eddy without a PM. You'll be the first, building the vision that the team is currently shipping without.
Set & build the AI platform vision. Define what Headway’s agent harness should look like — from platform & data architecture to the connected ecosystem of agents, skills, and integrations that will sit on top of it.
Own Eddy's roadmap. Replace real-time feature triage with a first-principles product strategy. Build the user research pipeline, the eval infrastructure, and the prioritization framework that don't exist today.
Enable adoption across functions. Partner with functional leaders in CX, Ops, Sales, Finance, Clinical, and more to identify high-value AI workflows, build them, and turn non-adopters into power users.
8+ years of product experience, with at least 2 years shipping AI or AI-adjacent products.
You have personally built or configured AI agents, skills, or workflows — not just managed the engineers who did. You write prompts, design evals, and know where LLMs break.
Strong AI fluency: prompt engineering, context management, RAG, tool use, evals. You can hold your own with ML engineers and have real opinions on cost/latency/quality tradeoffs.
A platform thinker who can build for other builders, not only end users.
A cross-functional operator who translates AI capabilities into business value for non-technical stakeholders — and knows how to say \"no\" to low-value requests without losing the relationship.
Ruthlessly prioritized. You can hold a product roadmap, a platform roadmap, and an adoption strategy in your head at once and know which to pull on this week.
Above all, you believe AI is going to fundamentally change how knowledge workers operate — and you want to prove it at a company where the CEO agrees with you.
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THIS ROLE\n\nYou will be Headway's first AI Platform product manager. Your mission: build the AI platform that makes every Headwegian an AI-native employee.\n\nIn Q1 2026, we launched Eddy — an internal AI assistant with direct access to Snowflake, Jira, Slack, GitHub, Google Workspace, and more. Early adoption is strong in R&D, but usage drops off sharply outside of it. Eddy is the first of what we believe will be many: an ecosystem of agents, skills, evals, and data integrations that together become Headway's AI platform layer. You'll own that vision — and the roadmap to get there.\n\nThis is not a classic internal tools role. You are a product builder with deep AI fluency who will ship fast, write evals, configure agents, and sit with CX, Ops, Sales, Finance, and Clinical teams to find the workflows where AI actually moves the needle. Today, three engineers are building Eddy without a PM. You'll be the first, building the vision that the team is currently shipping without.\n\n\n\n\nYOU WILL\n\n - Set & build the AI platform vision. Define what Headway’s agent harness should look like — from platform & data architecture to the connected ecosystem of agents, skills, and integrations that will sit on top of it.\n\n - Own Eddy's roadmap. Replace real-time feature triage with a first-principles product strategy. Build the user research pipeline, the eval infrastructure, and the prioritization framework that don't exist today.\n\n - Enable adoption across functions. Partner with functional leaders in CX, Ops, Sales, Finance, Clinical, and more to identify high-value AI workflows, build them, and turn non-adopters into power users.\n \n \n\n\nWHO YOU ARE\n\n - 8+ years of product experience, with at least 2 years shipping AI or AI-adjacent products.\n\n - You have personally built or configured AI agents, skills, or workflows — not just managed the engineers who did. You write prompts, design evals, and know where LLMs break.\n\n - Strong AI fluency: prompt engineering, context management, RAG, tool use, evals. You can hold your own with ML engineers and have real opinions on cost/latency/quality tradeoffs.\n\n - A platform thinker who can build for other builders, not only end users.\n\n - A cross-functional operator who translates AI capabilities into business value for non-technical stakeholders — and knows how to say \"no\" to low-value requests without losing the relationship.\n\n - Ruthlessly prioritized. You can hold a product roadmap, a platform roadmap, and an adoption strategy in your head at once and know which to pull on this week.\n\n - Above all, you believe AI is going to fundamentally change how knowledge workers operate — and you want to prove it at a company where the CEO agrees with you.\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"270fe511-6cc1-49fa-afae-c0291f99120a","title":"Principal Research Scientist, Clinical Research","department":"All Cost Centers","team":"Clinical","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-18T18:53:27.609+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/270fe511-6cc1-49fa-afae-c0291f99120a","applyUrl":"https://jobs.ashbyhq.com/headway/270fe511-6cc1-49fa-afae-c0291f99120a/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
We’re looking for a Principal Research Scientist to build and scale Clinical Research at Headway. In this role you will establish, drive and execute on the research and publication strategy for Headway’s Clinical Research team.
The Clinical Research team at Headway was founded in mid 2025 and has already generated meaningful results and produced rigorous manuscripts that are under peer-review. You would join as the first dedicated clinical researcher to formalize and scale this function for Headway by expanding its scope and vision.
You will own end-to-end planning of the research roadmap in conjunction with Clinical Leadership at Headway. You will help execute this roadmap through project development, evidence generation and data analysis, and collaboration on peer-reviewed publications and presentations to build Headway's credibility among payers, providers, and patients. Your work will focus on demonstrating the tangible results and impact of Headway's network through rigorous, public-facing research. You will efficiently manage the budget for clinical research and, as needed, make the case for additional investments in analytics, outside experts, conference attendance, or other research resources.
This role requires strong collaboration, leadership skills, clear communication, and the ability to execute both independently and within cross-functional teams. You will build relationships with many stakeholders internally from Product, Data, Engineering, Operations, and Marketing. You’ll have high visibility with senior leadership and a chance to directly influence corporate strategy and growth.
This is a unique opportunity to bring analytical strategy, scientific rigor, and human-centered insight to a mission that truly matters — expanding access to effective, personalized mental health care.
Scale the clinical research function at Headway, developing quarterly roadmaps for the research team, aligning clinical research resources, and overseeing execution of clinical research in collaboration with leadership
Lead projects from conceptualization to execution, driving deep analytical insight through strategic analysis, causal inference, and experimentation
Develop and drive the vision for clinical research including our standards for analysis and experimentation
Tackle projects yourself, including strategic analysis to strengthen our vision and resolve for key initiatives. Translate complex insights into clear, data-driven recommendations
As the foundational hire for this role at Headway, you will need to navigate ambiguity in defining responsibilities and success criteria
Influence senior leadership and have a chance to directly influence strategy and growth
10+ years of health services research, clinical epidemiology, or health economics research, including leading projects and experience in the end-to-end peer review publication process with demonstrated publication record in studies of mental health.
You will have led research teams, overseen research staff, and successfully obtained grant funding. Your CV will reflect this experience with publications in high-impact journals. This likely means you have an advanced degree in a research-related field.
Experience working on patient health outcomes, health economic outcomes, patient and provider satisfaction outcomes, enhancing care delivery for providers, and/or working within a health insurance landscape
Experience partnering with cross-functional partners across product, marketing, engineering, operations
Significant experience with real-world health care data, including health insurance claims and EHR data
Strong background in experimentation; able to both set strategy and coach others
Significant experience with data and analytics, including working with large datasets. This likely means hands-on technical fluency in SQL and Python/R, with experience working with modern data stacks (e.g., Snowflake, dbt, Looker)
Strong communication and stakeholder management skills — able to “translate” technical insights into business impact
Compensation and Benefits:
The expected base pay range for this position is $170,000- $265,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a Principal Research Scientist to build and scale Clinical Research at Headway. In this role you will establish, drive and execute on the research and publication strategy for Headway’s Clinical Research team.\n\nThe Clinical Research team at Headway was founded in mid 2025 and has already generated meaningful results and produced rigorous manuscripts that are under peer-review. You would join as the first dedicated clinical researcher to formalize and scale this function for Headway by expanding its scope and vision.\n\nYou will own end-to-end planning of the research roadmap in conjunction with Clinical Leadership at Headway. You will help execute this roadmap through project development, evidence generation and data analysis, and collaboration on peer-reviewed publications and presentations to build Headway's credibility among payers, providers, and patients. Your work will focus on demonstrating the tangible results and impact of Headway's network through rigorous, public-facing research. You will efficiently manage the budget for clinical research and, as needed, make the case for additional investments in analytics, outside experts, conference attendance, or other research resources.\n\nThis role requires strong collaboration, leadership skills, clear communication, and the ability to execute both independently and within cross-functional teams. You will build relationships with many stakeholders internally from Product, Data, Engineering, Operations, and Marketing. You’ll have high visibility with senior leadership and a chance to directly influence corporate strategy and growth.\n\nThis is a unique opportunity to bring analytical strategy, scientific rigor, and human-centered insight to a mission that truly matters — expanding access to effective, personalized mental health care.\n\n\n\n\nYOU WILL:\n\n - Scale the clinical research function at Headway, developing quarterly roadmaps for the research team, aligning clinical research resources, and overseeing execution of clinical research in collaboration with leadership\n\n - Lead projects from conceptualization to execution, driving deep analytical insight through strategic analysis, causal inference, and experimentation\n\n - Develop and drive the vision for clinical research including our standards for analysis and experimentation\n\n - Tackle projects yourself, including strategic analysis to strengthen our vision and resolve for key initiatives. Translate complex insights into clear, data-driven recommendations\n\n - As the foundational hire for this role at Headway, you will need to navigate ambiguity in defining responsibilities and success criteria\n\n - Influence senior leadership and have a chance to directly influence strategy and growth\n\n\nYOU WOULD BE A GREAT FIT IF YOU HAVE:\n\n - 10+ years of health services research, clinical epidemiology, or health economics research, including leading projects and experience in the end-to-end peer review publication process with demonstrated publication record in studies of mental health.\n\n - You will have led research teams, overseen research staff, and successfully obtained grant funding. Your CV will reflect this experience with publications in high-impact journals. This likely means you have an advanced degree in a research-related field.\n\n - Experience working on patient health outcomes, health economic outcomes, patient and provider satisfaction outcomes, enhancing care delivery for providers, and/or working within a health insurance landscape\n\n - Experience partnering with cross-functional partners across product, marketing, engineering, operations\n\n - Significant experience with real-world health care data, including health insurance claims and EHR data\n\n - Strong background in experimentation; able to both set strategy and coach others\n\n - Significant experience with data and analytics, including working with large datasets. This likely means hands-on technical fluency in SQL and Python/R, with experience working with modern data stacks (e.g., Snowflake, dbt, Looker)\n\n - Strong communication and stakeholder management skills — able to “translate” technical insights into business impact\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $170,000- $265,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"0ab369ee-465c-4aa0-8517-a5d71ab1e659","title":"Applied AI Lead, Rev Ops","department":"All Cost Centers","team":"Revenue Operations","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-18T22:01:12.317+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/0ab369ee-465c-4aa0-8517-a5d71ab1e659","applyUrl":"https://jobs.ashbyhq.com/headway/0ab369ee-465c-4aa0-8517-a5d71ab1e659/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Team & Role
The Rev Ops team at Headway powers our revenue engine by generating insights, building workflows, and running AI-native operations that drive our commercial teams to deliver provider and patient growth at scale
This role exists to make our revenue motions deeply automated and continuously optimized. You'll build and ship AI-powered workflows, evaluate and deploy AI-native tools, and partner across our GTM and R&D teams to replace manual effort with intelligent systems that drive growth.
Rev Ops at Headway is AI-first. Operators are expected to use AI tools like Claude, Clay, Glean, and Attention to build, ship, and iterate workflows directly, staying involved through deployment and ongoing optimization. We're looking for people who already work this way and see AI as the primary way in which they operate.
You Will
Build, ship, and iterate AI-powered workflows that take real work off reps' plates, using prompt engineering, agentic workflows, and orchestration to cut manual effort and surface faster, more reliable insights, partnering with R&D to productize what works.
Own and evolve core revenue workflows across the provider and health systems GTM teams, making rep motions scalable and AI first as Headway scales
Lead major Rev Ops initiatives end to end, from problem definition and data analysis through implementation and rollout, including evaluating and deploying AI-native tools like Attention, Clay, Glean, and Claude
Design from the front line by shadowing rep, then partner cross-functionally for business and frontline rep priorities
Lead with data, using quantitative analysis to evaluate process performance, surface bottlenecks, set clear measures of success, and recommend ROI-driven improvements you can defend to senior stakeholders.
You’d be a great fit if…
You have 5+ years of experience in Revenue Operations, Business Operations, Strategy, or similar roles within high-growth, operationally complex environments.
You are AI fluent: you can build, ship, and iterate revenue workflows using AI tools, partnering with R&D where it makes sense. You're comfortable with prompt engineering, agentic workflows, and AI orchestration, and you understand APIs and how data moves between tools well enough to wire them together yourself. Bonus if you're comfortable in Python for the cases no-code can't handle
You can pull and interrogate data independently (SQL fluency, or the ability to get there fast with AI), partner effectively with the Data team when needed, and don’t need to wait for others when you need an answer
You have a strong track record of leading large, cross-functional projects that involve engineering, systems, data, and process change
You can build workflows based on touching grass and shadowing reps. You prioritize the highest-leverage problems, set clear measures of success, and improve continuously based on adoption and feedback
You are an excellent communicator who can simplify complexity, create alignment, and move teams toward action.
You thrive in ambiguity, take ownership, and are energized by building and scaling new capabilities
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout the Team & Role\n\nThe Rev Ops team at Headway powers our revenue engine by generating insights, building workflows, and running AI-native operations that drive our commercial teams to deliver provider and patient growth at scale\n\nThis role exists to make our revenue motions deeply automated and continuously optimized. You'll build and ship AI-powered workflows, evaluate and deploy AI-native tools, and partner across our GTM and R&D teams to replace manual effort with intelligent systems that drive growth.\n\nRev Ops at Headway is AI-first. Operators are expected to use AI tools like Claude, Clay, Glean, and Attention to build, ship, and iterate workflows directly, staying involved through deployment and ongoing optimization. We're looking for people who already work this way and see AI as the primary way in which they operate.\n\n\n\n - You Will\n \n - Build, ship, and iterate AI-powered workflows that take real work off reps' plates, using prompt engineering, agentic workflows, and orchestration to cut manual effort and surface faster, more reliable insights, partnering with R&D to productize what works.\n \n - Own and evolve core revenue workflows across the provider and health systems GTM teams, making rep motions scalable and AI first as Headway scales\n \n - Lead major Rev Ops initiatives end to end, from problem definition and data analysis through implementation and rollout, including evaluating and deploying AI-native tools like Attention, Clay, Glean, and Claude\n \n - Design from the front line by shadowing rep, then partner cross-functionally for business and frontline rep priorities\n \n - Lead with data, using quantitative analysis to evaluate process performance, surface bottlenecks, set clear measures of success, and recommend ROI-driven improvements you can defend to senior stakeholders.\n\n - You’d be a great fit if…\n \n - You have 5+ years of experience in Revenue Operations, Business Operations, Strategy, or similar roles within high-growth, operationally complex environments.\n \n - You are AI fluent: you can build, ship, and iterate revenue workflows using AI tools, partnering with R&D where it makes sense. You're comfortable with prompt engineering, agentic workflows, and AI orchestration, and you understand APIs and how data moves between tools well enough to wire them together yourself. Bonus if you're comfortable in Python for the cases no-code can't handle\n \n - You can pull and interrogate data independently (SQL fluency, or the ability to get there fast with AI), partner effectively with the Data team when needed, and don’t need to wait for others when you need an answer\n \n - You have a strong track record of leading large, cross-functional projects that involve engineering, systems, data, and process change\n \n - You can build workflows based on touching grass and shadowing reps. You prioritize the highest-leverage problems, set clear measures of success, and improve continuously based on adoption and feedback\n \n - You are an excellent communicator who can simplify complexity, create alignment, and move teams toward action.\n \n - You thrive in ambiguity, take ownership, and are energized by building and scaling new capabilities\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"f2437c6e-22ab-479f-9c1d-52f61bbb6e73","title":"Senior Manager, Accounting","department":"All Cost Centers","team":"Finance","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-24T02:49:12.440+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/f2437c6e-22ab-479f-9c1d-52f61bbb6e73","applyUrl":"https://jobs.ashbyhq.com/headway/f2437c6e-22ab-479f-9c1d-52f61bbb6e73/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
As Headway's Senior Accounting Manager, you will lead day-to-day accounting operations and help establish scalable financial processes during a period of rapid growth. You'll manage a team of four accountants, owning month-end close, financial reporting, and technical accounting under US GAAP. This is a hands-on leadership role: you'll coach a high-performing team while partnering cross-functionally with Finance, People, Legal, Data, Product, and Engineering to ensure accurate and timely reporting. This role offers an opportunity to apply strong leadership, technical accounting expertise, and creative problem-solving to make a lasting impact on Headway's operations and audit readiness.
Manage and develop a team of 3+ accountants — setting priorities, reviewing work, providing feedback, and coaching them on technical accounting and process improvements.
Take a lead in automating accounting workflows using AI and LLMs (e.g., journal entry preparation, reconciliations, flux analysis, audit support), and lead the team in adopting these tools responsibly.
Own the month-end, quarter-end, and year-end close process end-to-end, ensuring journal entries, reconciliations, accruals, and account analyses are accurate, complete, and delivered on schedule.
Review and approve journal entries, balance sheet reconciliations, and flux analyses prepared by the team.
Lead technical accounting research and policy setting under US GAAP, including documenting accounting positions and memos for complex transactions
Support the annual audit by coordinating PBC requests and responses across the team, partnering with the Assistant Controller (who serves as the primary point of contact for external auditors.)
Partner with the People team to oversee payroll accounting and reconciliations, and with cross-functional teams (Finance, Data, Engineering, Product) to scale accounting operations.
Drive process improvements and automation initiatives across the accounting function, leveraging tools like Netsuite, Workday, and Ramp to reduce manual work and improve controls.
Lead or sponsor strategic accounting projects, coordinating cross-functional partners and delivering measurable business impact.
10+ years of accounting and/or audit experience, including at least 5 years managing a team
A Bachelor's degree in Accounting, Finance, or another relevant field (CPA preferred but not required)
Strong working knowledge of US GAAP and experience leading month-end close in a high-growth environment
Public accounting (Big 4 or large firm) and/or in-house experience at a high-growth or pre-IPO company
History of utilizing LLM’s such as Claude to automate processes.
A track record of coaching and developing accounting talent
Hands-on experience with Netsuite (and ideally Numeric and Ramp), and a bias toward using technology to scale accounting operations
Strong communication and interpersonal skills, with the ability to influence senior stakeholders and partner effectively across functions
A proactive, ownership mindset and the ability to thrive in a fast-paced, ambiguous environment
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nAs Headway's Senior Accounting Manager, you will lead day-to-day accounting operations and help establish scalable financial processes during a period of rapid growth. You'll manage a team of four accountants, owning month-end close, financial reporting, and technical accounting under US GAAP. This is a hands-on leadership role: you'll coach a high-performing team while partnering cross-functionally with Finance, People, Legal, Data, Product, and Engineering to ensure accurate and timely reporting. This role offers an opportunity to apply strong leadership, technical accounting expertise, and creative problem-solving to make a lasting impact on Headway's operations and audit readiness.\n\n\nYOU WILL:\n\n - Manage and develop a team of 3+ accountants — setting priorities, reviewing work, providing feedback, and coaching them on technical accounting and process improvements.\n\n - Take a lead in automating accounting workflows using AI and LLMs (e.g., journal entry preparation, reconciliations, flux analysis, audit support), and lead the team in adopting these tools responsibly.\n\n - Own the month-end, quarter-end, and year-end close process end-to-end, ensuring journal entries, reconciliations, accruals, and account analyses are accurate, complete, and delivered on schedule.\n\n - Review and approve journal entries, balance sheet reconciliations, and flux analyses prepared by the team.\n\n - Lead technical accounting research and policy setting under US GAAP, including documenting accounting positions and memos for complex transactions\n\n - Support the annual audit by coordinating PBC requests and responses across the team, partnering with the Assistant Controller (who serves as the primary point of contact for external auditors.)\n\n - Partner with the People team to oversee payroll accounting and reconciliations, and with cross-functional teams (Finance, Data, Engineering, Product) to scale accounting operations.\n\n - Drive process improvements and automation initiatives across the accounting function, leveraging tools like Netsuite, Workday, and Ramp to reduce manual work and improve controls.\n\n - Lead or sponsor strategic accounting projects, coordinating cross-functional partners and delivering measurable business impact.\n\n\nYOU'D BE GREAT FOR THIS ROLE IF YOU HAVE:\n\n - 10+ years of accounting and/or audit experience, including at least 5 years managing a team\n\n - A Bachelor's degree in Accounting, Finance, or another relevant field (CPA preferred but not required)\n\n - Strong working knowledge of US GAAP and experience leading month-end close in a high-growth environment\n\n - Public accounting (Big 4 or large firm) and/or in-house experience at a high-growth or pre-IPO company\n\n - History of utilizing LLM’s such as Claude to automate processes.\n\n - A track record of coaching and developing accounting talent\n\n - Hands-on experience with Netsuite (and ideally Numeric and Ramp), and a bias toward using technology to scale accounting operations\n\n - Strong communication and interpersonal skills, with the ability to influence senior stakeholders and partner effectively across functions\n\n - A proactive, ownership mindset and the ability to thrive in a fast-paced, ambiguous environment\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"82fd0412-e0fd-495d-9bde-9bdd274f43f8","title":"Staff Product Manager, AI Patient Experience","department":"All Cost Centers","team":"Product Management","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-24T02:27:51.700+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/82fd0412-e0fd-495d-9bde-9bdd274f43f8","applyUrl":"https://jobs.ashbyhq.com/headway/82fd0412-e0fd-495d-9bde-9bdd274f43f8/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
You will be the first dedicated AI Product Manager on the Patient side at Headway. Your mission: build AI-powered products that help patients find the right therapist, stay engaged in care, and achieve measurable improvements in their mental health. This is not an AI-strategy-deck role. You will ship. You will write evals. You will debug prompt chains. You will partner with ML engineers and data scientists to build products that work for real patients in a HIPAA-compliant environment. We power over 500,000 appointments per month. Now we are building AI-powered experiences to help patients find the right care and stay in it!
Own AI-powered patient intake and therapist matching: design LLM-driven flows that understand patient needs and recommend the right provider.
Build between-session AI support experiences: personalized tools that help patients reflect, prepare, and build therapeutic habits.
Establish evaluation and safety infrastructure: write evals, build test suites, design red-teaming protocols, and implement human-in-the-loop escalation.
Advance outcome measurement: move beyond PHQ-9/GAD-7 to AI-informed measurement.
Partner with Engineering, ML, Data Science, Clinical, and Legal to ship AI products in a HIPAA-compliant architecture.
8+ years of PM experience, with at least 2 years shipping AI/ML-powered products to real customers.
You have personally written evals for AI product quality.
You have built multi-step LLM-powered user flows in production.
Strong technical fluency with LLMs: model selection, RAG architectures, fine-tuning, cost/latency/quality.
You are a builder who has shipped AI products in partnership with ML engineers.
Bonus: Experience in regulated industries (healthcare, fintech, insurance).
Bonus: Experience in healthcare or mental health.
You understand that building AI for people managing their mental health requires a different level of care and safety.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-EM1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nYou will be the first dedicated AI Product Manager on the Patient side at Headway. Your mission: build AI-powered products that help patients find the right therapist, stay engaged in care, and achieve measurable improvements in their mental health. This is not an AI-strategy-deck role. You will ship. You will write evals. You will debug prompt chains. You will partner with ML engineers and data scientists to build products that work for real patients in a HIPAA-compliant environment. We power over 500,000 appointments per month. Now we are building AI-powered experiences to help patients find the right care and stay in it!\n\n\nWHAT YOU’LL DO AT HEADWAY:\n\n - Own AI-powered patient intake and therapist matching: design LLM-driven flows that understand patient needs and recommend the right provider.\n\n - Build between-session AI support experiences: personalized tools that help patients reflect, prepare, and build therapeutic habits.\n\n - Establish evaluation and safety infrastructure: write evals, build test suites, design red-teaming protocols, and implement human-in-the-loop escalation.\n\n - Advance outcome measurement: move beyond PHQ-9/GAD-7 to AI-informed measurement.\n\n - Partner with Engineering, ML, Data Science, Clinical, and Legal to ship AI products in a HIPAA-compliant architecture.\n\n\nYOU’LL BE GREAT FOR THIS ROLE IF YOU:\n\n - 8+ years of PM experience, with at least 2 years shipping AI/ML-powered products to real customers.\n\n - You have personally written evals for AI product quality.\n\n - You have built multi-step LLM-powered user flows in production.\n\n - Strong technical fluency with LLMs: model selection, RAG architectures, fine-tuning, cost/latency/quality.\n\n - You are a builder who has shipped AI products in partnership with ML engineers.\n\n - Bonus: Experience in regulated industries (healthcare, fintech, insurance).\n\n - Bonus: Experience in healthcare or mental health.\n\n - You understand that building AI for people managing their mental health requires a different level of care and safety.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-EM1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"1e6c18fa-2f46-43cb-a70c-30029ded2391","title":"Staff Technical Program Manager","department":"All Cost Centers","team":"Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-06-25T17:00:45.263+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/1e6c18fa-2f46-43cb-a70c-30029ded2391","applyUrl":"https://jobs.ashbyhq.com/headway/1e6c18fa-2f46-43cb-a70c-30029ded2391/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About TPM at Headway:
Join Headway's Engineering team as a Staff Technical Program Manager—a pivotal role where you'll define how we execute our most critical technical initiatives. You'll be the strategic thought partner who transforms complex, cross-functional challenges into clear execution plans that deliver topline business impact on our most critical company OKRs.
Primarily partnering with our Insurance team, you'll lead key programs that touch nearly every aspect of our insurance systems, platform, and patient & provider product areas. This isn't about project coordination—you're an end-to-end leader of complex technical and critical product-dependent initiatives that are essential to our business success. As the sole TPM for the Insurance platform, you'll have the unique opportunity to establish the TPM function in this space while partnering with engineering leadership to drive our most important technical priorities.
In making mental health more accessible and affordable, we pride ourselves in tackling the largest, most critical problems and opportunities at the company. The TPM brand is a strategic thought partner who simplifies complexity, drives craft and velocity into execution, and raises the bar on operational excellence that scales.
Responsibilities:
Lead critical, high-impact technical programs across Insurance platform including driving key technical initiatives, optimization of systems and processes, and financial remediation initiatives—owning outcomes from discovery through delivery
Drive end-to-end cross-team programs by coordinating cross-functional planning and execution to reduce operational costs and manual workflow inefficiencies
Establish repeatable playbooks, tooling, and systematic improvements for cyclical operational challenges, transforming how we work into predictable, efficient processes
Lead key data rearchitecture initiatives, delivering on a modernization of our data systems, observability, and accelerate decision-making velocity across R&D
Spearhead financial remediation programs across R&D, driving year-over-year improvements
Be a strategic thought partner with Insurance team leadership to balance competing priorities, manage technical dependencies, and align on investment roadmaps
Create scalable frameworks and operating mechanisms that improve operational efficiency, improve insurance operations reliability, and enhance team productivity
Navigate complex stakeholder landscapes across engineering, product, operations, finance, and compliance teams to drive alignment on technical strategy and execution
Communicate program status, risks, and strategic decisions to senior leadership, translating technical complexity into business impact and ROI
You’ll love this role if:
You've driven complex, high-impact programs that span engineering, operations, finance, and compliance—with proven experience owning outcomes end-to-end
You thrive in ambiguous, fast-moving environments where you can structure messy problems, establish clarity, and drive systematic improvements
You're energized by transforming operational chaos into efficient, repeatable processes—turning annual scrambles into smooth, predictable cadences
You're a natural collaborator who builds trust across diverse stakeholders and can influence without authority to get things done
You're a strategic thought partner who can work alongside strong Engineering and Operations leaders to balance technical excellence with business pragmatism
You have executive presence and can communicate complex technical programs to senior leadership, translating initiatives into clear business impact and ROI
You're passionate about operational efficiency and have experience implementing tooling, frameworks, and playbooks that deliver measurable improvements year-over-year
You're a force multiplier who removes blockers, accelerates decision-making, and enables teams to focus on high-value work
You're comfortable with high autonomy and can tackle technical and operational challenges across the stack with minimal guidance
You care about our mission of building a mental healthcare system that everyone can access
Compensation and Benefits:
The expected base pay range for this position is $190,400 - $238,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nAbout TPM at Headway:\n\nJoin Headway's Engineering team as a Staff Technical Program Manager—a pivotal role where you'll define how we execute our most critical technical initiatives. You'll be the strategic thought partner who transforms complex, cross-functional challenges into clear execution plans that deliver topline business impact on our most critical company OKRs.\n\n\n\nPrimarily partnering with our Insurance team, you'll lead key programs that touch nearly every aspect of our insurance systems, platform, and patient & provider product areas. This isn't about project coordination—you're an end-to-end leader of complex technical and critical product-dependent initiatives that are essential to our business success. As the sole TPM for the Insurance platform, you'll have the unique opportunity to establish the TPM function in this space while partnering with engineering leadership to drive our most important technical priorities.\n\n\n\nIn making mental health more accessible and affordable, we pride ourselves in tackling the largest, most critical problems and opportunities at the company. The TPM brand is a strategic thought partner who simplifies complexity, drives craft and velocity into execution, and raises the bar on operational excellence that scales.\n\n\n\nResponsibilities:\n\n - Lead critical, high-impact technical programs across Insurance platform including driving key technical initiatives, optimization of systems and processes, and financial remediation initiatives—owning outcomes from discovery through delivery\n\n - Drive end-to-end cross-team programs by coordinating cross-functional planning and execution to reduce operational costs and manual workflow inefficiencies\n\n - Establish repeatable playbooks, tooling, and systematic improvements for cyclical operational challenges, transforming how we work into predictable, efficient processes\n\n - Lead key data rearchitecture initiatives, delivering on a modernization of our data systems, observability, and accelerate decision-making velocity across R&D\n\n - Spearhead financial remediation programs across R&D, driving year-over-year improvements\n\n - Be a strategic thought partner with Insurance team leadership to balance competing priorities, manage technical dependencies, and align on investment roadmaps\n\n - Create scalable frameworks and operating mechanisms that improve operational efficiency, improve insurance operations reliability, and enhance team productivity\n\n - Navigate complex stakeholder landscapes across engineering, product, operations, finance, and compliance teams to drive alignment on technical strategy and execution\n\n - Communicate program status, risks, and strategic decisions to senior leadership, translating technical complexity into business impact and ROI\n\n\n\nYou’ll love this role if:\n\n - You've driven complex, high-impact programs that span engineering, operations, finance, and compliance—with proven experience owning outcomes end-to-end\n\n - You thrive in ambiguous, fast-moving environments where you can structure messy problems, establish clarity, and drive systematic improvements\n\n - You're energized by transforming operational chaos into efficient, repeatable processes—turning annual scrambles into smooth, predictable cadences\n\n - You're a natural collaborator who builds trust across diverse stakeholders and can influence without authority to get things done\n\n - You're a strategic thought partner who can work alongside strong Engineering and Operations leaders to balance technical excellence with business pragmatism\n\n - You have executive presence and can communicate complex technical programs to senior leadership, translating initiatives into clear business impact and ROI\n\n - You're passionate about operational efficiency and have experience implementing tooling, frameworks, and playbooks that deliver measurable improvements year-over-year\n\n - You're a force multiplier who removes blockers, accelerates decision-making, and enables teams to focus on high-value work\n\n - You're comfortable with high autonomy and can tackle technical and operational challenges across the stack with minimal guidance\n\n - You care about our mission of building a mental healthcare system that everyone can access\n\n\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $190,400 - $238,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\n\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n\n\nBenefits offered include:\n\n - Equity compensation\n\n - Medical, Dental, and Vision coverage\n\n - HSA / FSA\n\n - 401K\n\n - Work-from-Home Stipend\n\n - Therapy Reimbursement\n\n - 16-week parental leave for eligible employees\n\n - Carrot Fertility annual reimbursement and membership\n\n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n\n - Flexible PTO\n\n - Employee Assistance Program (EAP)\n\n - Training and professional development\n\n\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"9b7699d1-c803-46ad-b66e-0fb1f756223e","title":"Lead Brand & Creative Strategist","department":"All Cost Centers","team":"Patient & Brand Marketing","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-07-13T15:35:45.864+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/9b7699d1-c803-46ad-b66e-0fb1f756223e","applyUrl":"https://jobs.ashbyhq.com/headway/9b7699d1-c803-46ad-b66e-0fb1f756223e/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Mental healthcare is at a turning point — and Headway is at the center of it. We're building the infrastructure that makes mental healthcare work: for patients who need it, providers who deliver it, and a system that's been broken for too long. Now we need a brand that matches the scale of that ambition.
We're looking for a Lead Brand & Creative Strategist to join our Brand Marketing, Product Marketing & Communications team — someone who will help make Headway a household name and define what the future of mental healthcare looks like in culture.
This is a rare, early opportunity. You'll build Headway's first true brand strategy from the ground up — defining the unique role we play in the market, then translating that strategy into work that breaks through across products, campaigns, content, and experiences. You live at the intersection of customer obsession, cultural fluency, and brand craft. You know how to make a brand unforgettable.
You Will...
Own brand strategy. Define and evolve Headway's brand positioning, narrative, voice, and visual identity — in close partnership with our brand and creative team. Ensure the brand flexes appropriately across our core audiences and objectives while staying consistently, unmistakably Headway.
Lead creative strategy. Drive creative strategy for major campaigns, brand moments, and launches — spanning performance marketing, brand marketing, product launches, and corporate initiatives.
Close the insight gaps. Partner with Customer Insights to map what we know, what we're missing, and what the market is telling us — so every brief is grounded in real human need.
Drive cultural listening. Run listening sessions to surface what's being said — and not said — about mental healthcare, so our creative thinking stays ahead of the conversation.
Stay competitively sharp. Keep a close eye on competitive positioning to ensure we're always distinctively differentiated.
Get great work to the finish line. Lead feedback sessions with creative and product teams, delivering clear, actionable direction rooted in strategy and brand best practices.
Build and steward brand systems. Develop brand guidelines and creative frameworks that keep Headway consistent and distinctive as we scale — and as more teams produce brand-facing work across the organization. This includes building AI agents and scalable tools that help teams self-serve on brand — so the guidelines don't just live in a doc, but are embedded into how work gets made
Champion the brand internally. Be the internal voice and steward of the brand. Educate teams across Headway on how to use it well, and serve as a strategic advisor on brand-relevant decisions — from naming and product UI tone to partnerships and PR moments.
Measure and iterate. Partner with Customer Insights to define how brand health and creative effectiveness are measured (awareness, perception, campaign performance) — and use that data to continuously sharpen strategy.
You’d be a great fit if…
You have 10+ years in brand strategy, brand management, or brand marketing — and a track record of building brands that earn lasting reputation and trust.
You've navigated complex, regulated industries and know how to make bold brand work land in environments where stakes are high.
You're an exceptional cross-functional collaborator — skilled at translating business challenges into brand and communications strategies that stick.
You have strong customer-first instincts and can influence without authority, especially in ambiguous, high-stakes moments.
You're energized by fast-moving environments — comfortable with complexity, undeterred by uncertainty.
You're a force multiplier: the kind of leader who makes everyone around you better and inspires excellent work at every level.
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\n\nMental healthcare is at a turning point — and Headway is at the center of it. We're building the infrastructure that makes mental healthcare work: for patients who need it, providers who deliver it, and a system that's been broken for too long. Now we need a brand that matches the scale of that ambition.\n\n\n\nWe're looking for a Lead Brand & Creative Strategist to join our Brand Marketing, Product Marketing & Communications team — someone who will help make Headway a household name and define what the future of mental healthcare looks like in culture.\n\n\n\nThis is a rare, early opportunity. You'll build Headway's first true brand strategy from the ground up — defining the unique role we play in the market, then translating that strategy into work that breaks through across products, campaigns, content, and experiences. You live at the intersection of customer obsession, cultural fluency, and brand craft. You know how to make a brand unforgettable.\n\n\n\nYou Will...\n\n - Own brand strategy. Define and evolve Headway's brand positioning, narrative, voice, and visual identity — in close partnership with our brand and creative team. Ensure the brand flexes appropriately across our core audiences and objectives while staying consistently, unmistakably Headway.\n\n - Lead creative strategy. Drive creative strategy for major campaigns, brand moments, and launches — spanning performance marketing, brand marketing, product launches, and corporate initiatives.\n \n - Close the insight gaps. Partner with Customer Insights to map what we know, what we're missing, and what the market is telling us — so every brief is grounded in real human need.\n \n - Drive cultural listening. Run listening sessions to surface what's being said — and not said — about mental healthcare, so our creative thinking stays ahead of the conversation.\n \n - Stay competitively sharp. Keep a close eye on competitive positioning to ensure we're always distinctively differentiated.\n \n - Get great work to the finish line. Lead feedback sessions with creative and product teams, delivering clear, actionable direction rooted in strategy and brand best practices.\n\n - Build and steward brand systems. Develop brand guidelines and creative frameworks that keep Headway consistent and distinctive as we scale — and as more teams produce brand-facing work across the organization. This includes building AI agents and scalable tools that help teams self-serve on brand — so the guidelines don't just live in a doc, but are embedded into how work gets made\n\n - Champion the brand internally. Be the internal voice and steward of the brand. Educate teams across Headway on how to use it well, and serve as a strategic advisor on brand-relevant decisions — from naming and product UI tone to partnerships and PR moments.\n\n - Measure and iterate. Partner with Customer Insights to define how brand health and creative effectiveness are measured (awareness, perception, campaign performance) — and use that data to continuously sharpen strategy.\n\nYou’d be a great fit if…\n\n - You have 10+ years in brand strategy, brand management, or brand marketing — and a track record of building brands that earn lasting reputation and trust.\n\n - You've navigated complex, regulated industries and know how to make bold brand work land in environments where stakes are high.\n\n - You're an exceptional cross-functional collaborator — skilled at translating business challenges into brand and communications strategies that stick.\n\n - You have strong customer-first instincts and can influence without authority, especially in ambiguous, high-stakes moments.\n\n - You're energized by fast-moving environments — comfortable with complexity, undeterred by uncertainty.\n\n - You're a force multiplier: the kind of leader who makes everyone around you better and inspires excellent work at every level.\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"aa8fb61a-1ed3-4240-ae61-7f21caaafc90","title":"Sr. Technical Recruiter ","department":"All Cost Centers","team":"Talent Acquisition","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-08T18:36:06.737+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/aa8fb61a-1ed3-4240-ae61-7f21caaafc90","applyUrl":"https://jobs.ashbyhq.com/headway/aa8fb61a-1ed3-4240-ae61-7f21caaafc90/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Headway is hiring an experienced a Senior Technical Recruiter to help build the engineering teams that will power our next stage of growth. You’ll partner closely with Engineering leaders to run high-impact searches, shape hiring strategy, and ensure an exceptional candidate experience from first touch to close.
As a senior member of the recruiting team, you’ll operate as a talent advisor, diagnosing search challenges, designing sourcing strategies, influencing stakeholder decisions, and driving predictable hiring outcomes in a high-growth environment with a high talent bar. Your work will directly shape Headway’s ability to deliver for providers and patients nationwide.
You will:
Run full-cycle searches across the engineering org, driving everything from intake to offer while partnering closely with sourcers, coordinators, and hiring teams
Act as a strategic partner to hiring managers, advising on role definition, search strategy, market realities, and funnel expectations
Use data to diagnose and improve search, quickly refining the approach and/or process as needed to accelerate progress
Build Olympic-level pipelines through targeted sourcing strategies
Ensure every search follows a structured, inclusive process that raises the hiring bar and improves consistency across teams
Deliver an exceptional candidate experience through every step of the process
You’d be a great fit if…
Bring 5+ years of full-cycle recruiting experience in high-growth, tech-enabled environments (in-house or blended agency)
Have deep experience hiring engineering roles
Operate as a business partner, using market insights and data to guide hiring managers toward better, faster decisions
Break down complex searches into clear plans, diagnosing bottlenecks and proposing solutions proactively
Manage multiple searches with structure, balancing high volume with attention to detail and predictable execution
Think creatively about sourcing to find and engage top technical talent
Care about operational excellence with a focus on constantly improving your workflow and reducing friction for candidates and stakeholders
Communicate clearly and with presence, whether aligning with hiring managers or guiding candidates through the process
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nHeadway is hiring an experienced a Senior Technical Recruiter to help build the engineering teams that will power our next stage of growth. You’ll partner closely with Engineering leaders to run high-impact searches, shape hiring strategy, and ensure an exceptional candidate experience from first touch to close.\n\n\n\nAs a senior member of the recruiting team, you’ll operate as a talent advisor, diagnosing search challenges, designing sourcing strategies, influencing stakeholder decisions, and driving predictable hiring outcomes in a high-growth environment with a high talent bar. Your work will directly shape Headway’s ability to deliver for providers and patients nationwide.\n\n\n\nYou will:\n\n - Run full-cycle searches across the engineering org, driving everything from intake to offer while partnering closely with sourcers, coordinators, and hiring teams\n\n - Act as a strategic partner to hiring managers, advising on role definition, search strategy, market realities, and funnel expectations\n\n - Use data to diagnose and improve search, quickly refining the approach and/or process as needed to accelerate progress\n\n - Build Olympic-level pipelines through targeted sourcing strategies\n\n - Ensure every search follows a structured, inclusive process that raises the hiring bar and improves consistency across teams\n\n - Deliver an exceptional candidate experience through every step of the process\n\n\n\nYou’d be a great fit if…\n\n - Bring 5+ years of full-cycle recruiting experience in high-growth, tech-enabled environments (in-house or blended agency)\n\n - Have deep experience hiring engineering roles\n\n - Operate as a business partner, using market insights and data to guide hiring managers toward better, faster decisions\n\n - Break down complex searches into clear plans, diagnosing bottlenecks and proposing solutions proactively\n\n - Manage multiple searches with structure, balancing high volume with attention to detail and predictable execution\n\n - Think creatively about sourcing to find and engage top technical talent\n\n - Care about operational excellence with a focus on constantly improving your workflow and reducing friction for candidates and stakeholders\n\n - Communicate clearly and with presence, whether aligning with hiring managers or guiding candidates through the process\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"f93ea16b-2877-4344-8596-478917101bee","title":"Senior Security Engineer (Product)","department":"All Cost Centers","team":"Security","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-07-08T18:05:23.299+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/f93ea16b-2877-4344-8596-478917101bee","applyUrl":"https://jobs.ashbyhq.com/headway/f93ea16b-2877-4344-8596-478917101bee/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
The Security team at Headway is focused on security and privacy for all of Headway’s customers - therapists, patients, and payers (ex: insurance companies and health systems). As an early member on the team, you’ll have the unique opportunity to be the builder and driver of our dedicated, in-house product and application security engineering efforts. In this role, you will partner closely with our product and engineering teams to ensure that our application is designed and developed securely so that we can maintain and grow customers’ trust in Headway.
Partner with Product and Engineering: Headway has many new product launches on the horizon that will transform the industry and have a rich data component. You will be a partner at both the design and development stage to ensure that we implement new features securely, including (but not limited to):
Participating in the implementation efforts
Doing security reviews
Helping with product design decisions
Auditing and surfacing vulnerabilities in our current products
Build Agentic Security Tooling: Move beyond rules-based automation to agentic workflows that address potential code problems at scale across our rapidly growing codebase. You'll help define what AI-native product security looks like at Headway.
Make the safe way, the easy way: Work on defining and building application guardrails so that developers can build securely by default. You also will work to instill a culture of secure development across engineering.
Assist in ongoing security operations: You will be part of the security and privacy team and have responsibilities to assist in incident response, vulnerability management, penetration testing, security reviews, and other operational tasks to ensure that our security program is operating at a world-class level.
Cloud Security: Lacework
Languages: Python 3, TypeScript
Libraries: FastAPI, SQLAlchemy, React
Datastores: Postgres, Redis
Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
Monitoring: Datadog, PagerDuty
Version Control: Github
Vulnerability Management: Snyk, Semgrep
Have 0 → 1 security experience: You have 5+ years experience in security and/or software engineering roles with a demonstrated history of working on security-related projects or with responsibilities as a security generalist.
Strong cross-functional experience: You love partnering with other teams to help both teams achieve their goals.
Strong technical depth and breadth: You have technical experience with building secure platforms and products at a deep level. You are excited to perform security design and code reviews. You want to understand security systems and improve their efficiency and scalability.
Excited by AI’s potential: You believe AI will fundamentally reshape how product security works, and you want to be at the forefront of making that happen.
Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude.
Innovation at Scale: You seek opportunities to lead the industry in implementing the latest security and privacy technologies.
Results driven: You care deeply about creating impact and driving results for Headway’s business.
Mission driven: You are motivated by Headway’s mission, increasing access to high quality mental health care.
After you apply to Headway, here are some details of what to expect during the interview process.
Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background.
First round: You'll meet with a member of our Security Engineering team for introductions and an architecture interview. Conducted similarly to a System Design interview, we’ll learn more about your knowledge of the role of security in engineering systems and web architecture.
Final rounds: You’ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.
References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
The expected base pay range for this position is $218,500 - $273,125, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
#LI-SC1
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nHeadway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. \n\n1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. \n\nHeadway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.\n\nWe want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nThe Security team at Headway is focused on security and privacy for all of Headway’s customers - therapists, patients, and payers (ex: insurance companies and health systems). As an early member on the team, you’ll have the unique opportunity to be the builder and driver of our dedicated, in-house product and application security engineering efforts. In this role, you will partner closely with our product and engineering teams to ensure that our application is designed and developed securely so that we can maintain and grow customers’ trust in Headway. \n\n\n\n\nWHAT YOU’LL DO AT HEADWAY:\n\n - Partner with Product and Engineering: Headway has many new product launches on the horizon that will transform the industry and have a rich data component. You will be a partner at both the design and development stage to ensure that we implement new features securely, including (but not limited to): \n \n - Participating in the implementation efforts\n \n - Doing security reviews\n \n - Helping with product design decisions\n \n - Auditing and surfacing vulnerabilities in our current products \n\n - Build Agentic Security Tooling: Move beyond rules-based automation to agentic workflows that address potential code problems at scale across our rapidly growing codebase. You'll help define what AI-native product security looks like at Headway.\n\n - Make the safe way, the easy way: Work on defining and building application guardrails so that developers can build securely by default. You also will work to instill a culture of secure development across engineering. \n\n - Assist in ongoing security operations: You will be part of the security and privacy team and have responsibilities to assist in incident response, vulnerability management, penetration testing, security reviews, and other operational tasks to ensure that our security program is operating at a world-class level.\n\n\nTOOLS WE USE:\n\n - Cloud Security: Lacework\n\n - Languages: Python 3, TypeScript\n\n - Libraries: FastAPI, SQLAlchemy, React\n\n - Datastores: Postgres, Redis\n\n - Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka\n\n - Monitoring: Datadog, PagerDuty\n\n - Version Control: Github\n\n - Vulnerability Management: Snyk, Semgrep\n\n\nYOU’LL BE GREAT FOR THIS ROLE IF YOU HAVE:\n\n - Have 0 → 1 security experience: You have 5+ years experience in security and/or software engineering roles with a demonstrated history of working on security-related projects or with responsibilities as a security generalist.\n\n - Strong cross-functional experience: You love partnering with other teams to help both teams achieve their goals.\n\n - Strong technical depth and breadth: You have technical experience with building secure platforms and products at a deep level. You are excited to perform security design and code reviews. You want to understand security systems and improve their efficiency and scalability. \n\n - Excited by AI’s potential: You believe AI will fundamentally reshape how product security works, and you want to be at the forefront of making that happen.\n\n - Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude.\n\n - Innovation at Scale: You seek opportunities to lead the industry in implementing the latest security and privacy technologies.\n\n - Results driven: You care deeply about creating impact and driving results for Headway’s business.\n\n - Mission driven: You are motivated by Headway’s mission, increasing access to high quality mental health care.\n\n\nOUR INTERVIEW PROCESS\n\nAfter you apply to Headway, here are some details of what to expect during the interview process.\n\n - Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. \n\n - First round: You'll meet with a member of our Security Engineering team for introductions and an architecture interview. Conducted similarly to a System Design interview, we’ll learn more about your knowledge of the role of security in engineering systems and web architecture. \n\n - Final rounds: You’ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway.\n\n - References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!\n\n\nCOMPENSATION & BENEFITS:\n\nThe expected base pay range for this position is $218,500 - $273,125, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n#LI-SC1\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"df7c40e9-a84f-4d15-87b9-844bbde7a3a4","title":"Senior Manager, Data Science, Provider Experience","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"New York City","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-07-28T15:33:23.288+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/df7c40e9-a84f-4d15-87b9-844bbde7a3a4","applyUrl":"https://jobs.ashbyhq.com/headway/df7c40e9-a84f-4d15-87b9-844bbde7a3a4/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
As Senior Data Science Manager for Provider Experience, you will define and lead our data science strategy for our providers experience at Headway. You will report into Headway's Provider Experience Group, a mission critical pillar to becoming a practice partner for our providers all on a foundation of trust. You will partner closely with Product, Engineering, Operations, Design, Clinical and Customer Success leadership to continuously improve our relationships with providers. You will define the right questions, uncover opportunities, and work cross-functionally to turn insights into measurable improvements.
What You’ll Do
Lead and grow a high-performing team of Data Scientists, fostering a culture of technical excellence and strategic thinking.
Develop quarterly roadmaps with cross-functional partners, align Data Science resources, and oversee execution of timely and high-quality work.
Drive insights and decisions through strategic analysis, reporting, experimentation and predictive modeling.
Obsess over provider experience metrics surfacing gaps and ways to continuously improve them
Deep dive into areas we don’t fully understand to segment our data and understand where there’s opportunities to improve provider experiences.
Stay close to the data by tackling strategic projects yourself, identifying underlying trends and areas of opportunity.
Translate complex technical findings into clear, actionable recommendations for executive stakeholders.
What We’re Looking For
8+ years of experience in data science or analytics roles.
3+ years of experience managing and developing teams.
Strong product mindset and demonstrated success working in Product
Proven success partnering cross-functionally with Product, Engineering, Data, Design, Operations, Clinical and Customer Success teams
Proficiency in forecasting, experimentation, causal inference
Experience with data modeling, ideally using dbt.
Hands-on technical fluency in SQL and Python or R.
Experience adopting and championing AI-assisted tools to accelerate and automate data workflows.
Strong communication and stakeholder management skills.
Why This Role is Exciting
Help us drive engagement of our product for Providers
Influence the future for our product experience and tying to growth levers
Partner closely with senior and executive leadership and directly influence company strategy and growth.
Compensation and Benefits:
The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nAs Senior Data Science Manager for Provider Experience, you will define and lead our data science strategy for our providers experience at Headway. You will report into Headway's Provider Experience Group, a mission critical pillar to becoming a practice partner for our providers all on a foundation of trust. You will partner closely with Product, Engineering, Operations, Design, Clinical and Customer Success leadership to continuously improve our relationships with providers. You will define the right questions, uncover opportunities, and work cross-functionally to turn insights into measurable improvements.\n\n\n\nWhat You’ll Do\n\n - Lead and grow a high-performing team of Data Scientists, fostering a culture of technical excellence and strategic thinking.\n\n - Develop quarterly roadmaps with cross-functional partners, align Data Science resources, and oversee execution of timely and high-quality work.\n\n - Drive insights and decisions through strategic analysis, reporting, experimentation and predictive modeling.\n\n - Obsess over provider experience metrics surfacing gaps and ways to continuously improve them\n\n - Deep dive into areas we don’t fully understand to segment our data and understand where there’s opportunities to improve provider experiences.\n\n - Stay close to the data by tackling strategic projects yourself, identifying underlying trends and areas of opportunity.\n\n - Translate complex technical findings into clear, actionable recommendations for executive stakeholders.\n\nWhat We’re Looking For\n\n - 8+ years of experience in data science or analytics roles.\n\n - 3+ years of experience managing and developing teams.\n\n - Strong product mindset and demonstrated success working in Product\n\n - Proven success partnering cross-functionally with Product, Engineering, Data, Design, Operations, Clinical and Customer Success teams\n\n - Proficiency in forecasting, experimentation, causal inference\n\n - Experience with data modeling, ideally using dbt.\n\n - Hands-on technical fluency in SQL and Python or R.\n\n - Experience adopting and championing AI-assisted tools to accelerate and automate data workflows.\n\n - Strong communication and stakeholder management skills.\n\nWhy This Role is Exciting\n\n - Help us drive engagement of our product for Providers\n\n - Influence the future for our product experience and tying to growth levers\n\n - Partner closely with senior and executive leadership and directly influence company strategy and growth.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"ee410415-31ce-45ed-bc9a-662208900818","title":"Director, Payer Marketing","department":"All Cost Centers","team":"Payer Marketing","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-07-21T21:46:58.648+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/ee410415-31ce-45ed-bc9a-662208900818","applyUrl":"https://jobs.ashbyhq.com/headway/ee410415-31ce-45ed-bc9a-662208900818/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Headway is already the largest mental health network for America's leading health plans. Very few marketing leaders get to operate at a scale where their work materially shapes how mental health care works in America. This is that role.
We're looking for a Director of Payer Marketing to build and lead the function that makes Headway the most credible, trusted voice in the room whenever a payer talks about mental health. This is an enterprise B2B product marketing leader at heart — someone who translates narrative to commercial leverage, knows their audience backwards and forwards, and understands how that work builds towards outcomes: deeper relationships, stronger renewals, expanded partnerships, and better terms.
This is a player-coach role for someone who is a builder at heart. You'll set the payer-marketing strategy, build and lead a small, high-caliber team, and work hand-in-hand with our Payer/Commercial, Clinical Strategy, and Provider, Patient & Brand marketing teams.
Set the payer marketing strategy. Define the overarching positioning, narrative, and GTM plan for Headway with health plans. The payer story is never just a payer story; it's the synthesis of everything Headway is doing across the platform.
Build the function from zero. This isn't a role where you inherit a playbook — you'll define the operating model, the team structure, the cadences, and the metrics that make payer marketing a true commercial lever. You'll create milestones without being handed a roadmap and build momentum in ambiguous, high-stakes situations.
Build the category story everyone wants to be part of. Author a point of view so strong that plans, providers, and partners orient around it.
Commercialize net-new payer solutions. Partner with Product and Payer/Commercial to take new Headway offerings to market. Define what's buyable, build the proof and positioning that moves a plan from curious to committed, and orchestrate the launch moments that convert the plan relationships you've earned into net-new revenue.
Turn clinical data into proof, and proof into leverage. Partner with Clinical Strategy and Research to source evidence and translate complex data into compelling outcomes narratives, benchmarks, and a steady drumbeat of Headway-authored insight (data stories, trend reports, category POV).
Drive field marketing and enablement. Ensure Payer/Commercial has the content library, pitch decks, RFP support, case studies, and tools to grow and deepen accounts.
Activate the story in the right rooms. Plan and execute the moments that bring the narrative to life — conference presence and customer events, executive experiences and meetings, partner co-presentations, and \"to-and-through-the-payer\" enablement that equips plans to market Headway to their own members during open enrollment and AEP.
Keep us on offense with competitive intelligence. Track how competitors and adjacent players (EAPs, telehealth, MSOs, vertically integrated incumbents) position to payers, and arm leadership and commercial teams with sharp, current narratives.
Measure leverage, not just funnel. Define success around relationship depth and commercial impact.
You're an enterprise B2B product marketing leader with 10+ years of experience (including 5+ years managing teams), and a track record where positioning, messaging, GTM, enablement, and competitive intel are your core craft — not adjacent skills.
You have experience in or adjacent to health plans, value-based care, or complex B2B healthcare environments — and you're the kind of person who gets deeply curious about the nuances of a new audience fast. Knowing your audience cold is the outcome we're hiring for; the path to get there can vary.
You can point to work where marketing moved commercial outcomes — win rates, deal terms, expansion, preferred status — not just awareness or reputation. You think about narrative as leverage.
You've done expand-after-land marketing at enterprise scale — you know how to take a solution a customer has never bought before and build the commercial case, the sales enablement, and the launch moment that gets them to commit dollars to it. You don't just deepen relationships; you convert them into new product revenue.
You have strong customer-first instincts and can influence without authority, especially in ambiguous, high-stakes moments.
You're energized by fast-moving environments — comfortable with complexity, undeterred by uncertainty.
You've built from scratch — a function, a process, a go-to-market motion — not just optimized within a system someone else stood up. You know how to create structure in ambiguity.
You're proactively curious — you'd ask to sit in on a payer call, shadow a commercial conversation, or join a leadership meeting just to build your own mental model of the landscape. You don't wait to be briefed.
You're naturally multi-threaded internally. You seek out the patient team's roadmap and the provider go-to-market because you know the payer story can only be as strong as your grasp of the whole platform.
This is a rare moment — Headway is at the inflection point where scale meets credibility, and the person who builds this function will leave a lasting mark on how behavioral health is delivered and funded in America. If that sounds like the challenge you've been waiting for, we'd love to meet you.
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE:\n\nHeadway is already the largest mental health network for America's leading health plans. Very few marketing leaders get to operate at a scale where their work materially shapes how mental health care works in America. This is that role.\n\nWe're looking for a Director of Payer Marketing to build and lead the function that makes Headway the most credible, trusted voice in the room whenever a payer talks about mental health. This is an enterprise B2B product marketing leader at heart — someone who translates narrative to commercial leverage, knows their audience backwards and forwards, and understands how that work builds towards outcomes: deeper relationships, stronger renewals, expanded partnerships, and better terms.\n\nThis is a player-coach role for someone who is a builder at heart. You'll set the payer-marketing strategy, build and lead a small, high-caliber team, and work hand-in-hand with our Payer/Commercial, Clinical Strategy, and Provider, Patient & Brand marketing teams.\n\n\n\n\nWHAT YOU'LL OWN:\n\n - Set the payer marketing strategy. Define the overarching positioning, narrative, and GTM plan for Headway with health plans. The payer story is never just a payer story; it's the synthesis of everything Headway is doing across the platform.\n\n - Build the function from zero. This isn't a role where you inherit a playbook — you'll define the operating model, the team structure, the cadences, and the metrics that make payer marketing a true commercial lever. You'll create milestones without being handed a roadmap and build momentum in ambiguous, high-stakes situations.\n\n - Build the category story everyone wants to be part of. Author a point of view so strong that plans, providers, and partners orient around it.\n\n - Commercialize net-new payer solutions. Partner with Product and Payer/Commercial to take new Headway offerings to market. Define what's buyable, build the proof and positioning that moves a plan from curious to committed, and orchestrate the launch moments that convert the plan relationships you've earned into net-new revenue.\n\n - Turn clinical data into proof, and proof into leverage. Partner with Clinical Strategy and Research to source evidence and translate complex data into compelling outcomes narratives, benchmarks, and a steady drumbeat of Headway-authored insight (data stories, trend reports, category POV).\n\n - Drive field marketing and enablement. Ensure Payer/Commercial has the content library, pitch decks, RFP support, case studies, and tools to grow and deepen accounts.\n\n - Activate the story in the right rooms. Plan and execute the moments that bring the narrative to life — conference presence and customer events, executive experiences and meetings, partner co-presentations, and \"to-and-through-the-payer\" enablement that equips plans to market Headway to their own members during open enrollment and AEP.\n\n - Keep us on offense with competitive intelligence. Track how competitors and adjacent players (EAPs, telehealth, MSOs, vertically integrated incumbents) position to payers, and arm leadership and commercial teams with sharp, current narratives.\n\n - Measure leverage, not just funnel. Define success around relationship depth and commercial impact.\n\n\nYOU'D BE A GREAT FIT IF…\n\n - You're an enterprise B2B product marketing leader with 10+ years of experience (including 5+ years managing teams), and a track record where positioning, messaging, GTM, enablement, and competitive intel are your core craft — not adjacent skills.\n\n - You have experience in or adjacent to health plans, value-based care, or complex B2B healthcare environments — and you're the kind of person who gets deeply curious about the nuances of a new audience fast. Knowing your audience cold is the outcome we're hiring for; the path to get there can vary.\n\n - You can point to work where marketing moved commercial outcomes — win rates, deal terms, expansion, preferred status — not just awareness or reputation. You think about narrative as leverage.\n\n - You've done expand-after-land marketing at enterprise scale — you know how to take a solution a customer has never bought before and build the commercial case, the sales enablement, and the launch moment that gets them to commit dollars to it. You don't just deepen relationships; you convert them into new product revenue.\n\n - You have strong customer-first instincts and can influence without authority, especially in ambiguous, high-stakes moments.\n\n - You're energized by fast-moving environments — comfortable with complexity, undeterred by uncertainty.\n\n - You've built from scratch — a function, a process, a go-to-market motion — not just optimized within a system someone else stood up. You know how to create structure in ambiguity.\n\n - You're proactively curious — you'd ask to sit in on a payer call, shadow a commercial conversation, or join a leadership meeting just to build your own mental model of the landscape. You don't wait to be briefed.\n\n - You're naturally multi-threaded internally. You seek out the patient team's roadmap and the provider go-to-market because you know the payer story can only be as strong as your grasp of the whole platform.\n\nThis is a rare moment — Headway is at the inflection point where scale meets credibility, and the person who builds this function will leave a lasting mark on how behavioral health is delivered and funded in America. If that sounds like the challenge you've been waiting for, we'd love to meet you.\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"ca870cc4-4266-4c29-be87-1b8f5a9dd531","title":"Senior Business Development Associate, Payer Partnerships","department":"All Cost Centers","team":"Payer","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"New York, NY","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-23T17:21:57.576+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/ca870cc4-4266-4c29-be87-1b8f5a9dd531","applyUrl":"https://jobs.ashbyhq.com/headway/ca870cc4-4266-4c29-be87-1b8f5a9dd531/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Join us and make an impact
As a Senior Business Development Associate, you will be the commercial engine behind Headway's health plan partnerships – owning external payer relationships, driving deal strategy and content, and accelerating negotiated outcomes across the nation. This role is on the front line of rewiring mental healthcare in America.
Reporting to one of Headway's Managing Principals, you will own payer-facing workstreams end-to-end: market and buyer analysis that shapes partner prioritization, deal content and executive briefings that move negotiations forward, and recurring external touchpoints with payer counterparts. You'll do this in one of the most AI-forward commercial teams in digital health – with the expectation that you direct the tools, question their output, and own every recommendation that carries your name.
You will thrive in this role if…
You have 3+ years in consulting, BD, partnerships, or sales where you owned external relationships end-to-end – ideally with real reps operating client-facing without a safety net. Bonus points for direct healthcare experience.
You have genuine commercial instinct: you read rooms, build trust quickly, and move conversations toward outcomes.
You use AI tools fluently and skeptically – you know what they're good at, where they fail, and you never ship an output you haven't pressure-tested.
You are resourceful, scrappy, and leave no stone unturned.
You will love this role if…
You want to be in front of payers, not behind a spreadsheet – with a clear commercial track to grow into.
You want to work at the front edge of AI-enabled business development.
You thrive in ambiguity, seek out unfamiliar challenges, and shape strategy.
You are motivated to face off against one of our generation's defining problems: access to mental healthcare.
Compensation and Benefits:
The expected base pay range for this position is $90,440 - $133,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nJoin us and make an impact\n\nAs a Senior Business Development Associate, you will be the commercial engine behind Headway's health plan partnerships – owning external payer relationships, driving deal strategy and content, and accelerating negotiated outcomes across the nation. This role is on the front line of rewiring mental healthcare in America.\n\nReporting to one of Headway's Managing Principals, you will own payer-facing workstreams end-to-end: market and buyer analysis that shapes partner prioritization, deal content and executive briefings that move negotiations forward, and recurring external touchpoints with payer counterparts. You'll do this in one of the most AI-forward commercial teams in digital health – with the expectation that you direct the tools, question their output, and own every recommendation that carries your name.\n\nYou will thrive in this role if…\n\n - You have 3+ years in consulting, BD, partnerships, or sales where you owned external relationships end-to-end – ideally with real reps operating client-facing without a safety net. Bonus points for direct healthcare experience.\n\n - You have genuine commercial instinct: you read rooms, build trust quickly, and move conversations toward outcomes.\n\n - You use AI tools fluently and skeptically – you know what they're good at, where they fail, and you never ship an output you haven't pressure-tested.\n\n - You are resourceful, scrappy, and leave no stone unturned.\n\nYou will love this role if…\n\n - You want to be in front of payers, not behind a spreadsheet – with a clear commercial track to grow into.\n\n - You want to work at the front edge of AI-enabled business development.\n\n - You thrive in ambiguity, seek out unfamiliar challenges, and shape strategy.\n\n - You are motivated to face off against one of our generation's defining problems: access to mental healthcare.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $90,440 - $133,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"97e3c65b-b486-42c6-b965-29c4d97681dd","title":"FP&A Manager","department":"All Cost Centers","team":"Finance","employmentType":"FullTime","location":"New York City","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-23T16:25:49.970+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/headway/97e3c65b-b486-42c6-b965-29c4d97681dd","applyUrl":"https://jobs.ashbyhq.com/headway/97e3c65b-b486-42c6-b965-29c4d97681dd/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Financial planning can sound like month-end close and rearview-mirror reporting. At Headway's stage, it's the opposite. As we scale toward $1B+ in revenue, FP&A is the engine that lets the company see itself clearly — where to invest and how to grow efficiently.
We're looking for an FP&A Manager who sees this not as a reporting function, but as one of the most operationally influential seats in the company. You'll partner directly with Finance leadership and department leaders across CX, R&D, People, and G&A — connecting the decisions those teams make on the ground to the company's broader financial picture, and driving the execution that turns plans into results. You won't just report the numbers; you'll shape the decisions behind them.
If you're an analytical, detail-oriented finance partner who wants real influence on how a high-growth company spends, plans, and scales — and you care about the mission behind the work — this role is built for you.
You will:
Be the financial thought partner and strategist for key parts of Headway's business. Serve as the embedded Finance partner to several major departments — owning the financial strategy behind how those teams invest, manage spend, and drive toward profitability. This is thought partnership, not just reporting: you'll surface tradeoffs, pressure-test plans, and help leaders make sharper financial decisions.
Lead financial deep dives that drive decisions. Run the financial analyses and deep dives that identify business problems, root-cause them, and surface early signals — then turn that into strategies that accelerate progress.
Help the company understand its performance at both a micro and macro level. Support company-wide consolidation, shape the performance narrative that tells leadership how the business is really tracking, and take on the ad-hoc financial analyses that inevitably arise in a fast-scaling business.
Help drive the company's strategic planning. Play a central role in the processes where Headway defines its strategy and understands the financial implications — Annual Planning, Long-Range Vision — serving as a key Finance voice to teams across the company.
Bring AI into the workflow. Actively apply AI tools to drive faster insight, greater efficiency, and smarter decision-making across the FP&A workflow — and help shape how the team works as those tools evolve.
You’d be a great fit if:
You've owned the numbers behind a fast-growing business — and made them mean something. You have 6+ years of experience, ideally blending Investment Banking, Consulting, or Private Equity/VC with a highly analytical strategic finance role at a fast-growing company. You bring a point of view on day one.
You take a \"measure twice, cut once\" approach to financial data. You're detail-oriented and rigorous, highly proficient in Google Sheets and BI tools, and comfortable working with large, complex datasets.
You make the business better, not just the model. You embed with department leaders, earn their trust quickly, and translate finance into decisions that sharpen spend discipline and efficiency.
You see AI as a competitive advantage for finance, not a feature to explore someday. You actively use AI tools to work faster, sharpen your analysis, and make smarter calls — and you bring that orientation to the team around you.
You bring structure to ambiguity. You're a resourceful self-starter who seeks context, solves open-ended problems, anticipates stakeholder needs, and stays flexible when priorities shift.
You communicate complex insights clearly. You tailor your message to the audience — finance vs. business and product partners — and make the takeaway impossible to miss.
Compensation and Benefits:
The expected base pay range for this position is $152,000 - $200,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\nFinancial planning can sound like month-end close and rearview-mirror reporting. At Headway's stage, it's the opposite. As we scale toward $1B+ in revenue, FP&A is the engine that lets the company see itself clearly — where to invest and how to grow efficiently.\n\nWe're looking for an FP&A Manager who sees this not as a reporting function, but as one of the most operationally influential seats in the company. You'll partner directly with Finance leadership and department leaders across CX, R&D, People, and G&A — connecting the decisions those teams make on the ground to the company's broader financial picture, and driving the execution that turns plans into results. You won't just report the numbers; you'll shape the decisions behind them.\n\nIf you're an analytical, detail-oriented finance partner who wants real influence on how a high-growth company spends, plans, and scales — and you care about the mission behind the work — this role is built for you.\n\nYou will:\n\n - Be the financial thought partner and strategist for key parts of Headway's business. Serve as the embedded Finance partner to several major departments — owning the financial strategy behind how those teams invest, manage spend, and drive toward profitability. This is thought partnership, not just reporting: you'll surface tradeoffs, pressure-test plans, and help leaders make sharper financial decisions.\n\n - Lead financial deep dives that drive decisions. Run the financial analyses and deep dives that identify business problems, root-cause them, and surface early signals — then turn that into strategies that accelerate progress.\n\n - Help the company understand its performance at both a micro and macro level. Support company-wide consolidation, shape the performance narrative that tells leadership how the business is really tracking, and take on the ad-hoc financial analyses that inevitably arise in a fast-scaling business.\n\n - Help drive the company's strategic planning. Play a central role in the processes where Headway defines its strategy and understands the financial implications — Annual Planning, Long-Range Vision — serving as a key Finance voice to teams across the company.\n\n - Bring AI into the workflow. Actively apply AI tools to drive faster insight, greater efficiency, and smarter decision-making across the FP&A workflow — and help shape how the team works as those tools evolve.\n\nYou’d be a great fit if:\n\n - You've owned the numbers behind a fast-growing business — and made them mean something. You have 6+ years of experience, ideally blending Investment Banking, Consulting, or Private Equity/VC with a highly analytical strategic finance role at a fast-growing company. You bring a point of view on day one.\n\n - You take a \"measure twice, cut once\" approach to financial data. You're detail-oriented and rigorous, highly proficient in Google Sheets and BI tools, and comfortable working with large, complex datasets.\n\n - You make the business better, not just the model. You embed with department leaders, earn their trust quickly, and translate finance into decisions that sharpen spend discipline and efficiency.\n\n - You see AI as a competitive advantage for finance, not a feature to explore someday. You actively use AI tools to work faster, sharpen your analysis, and make smarter calls — and you bring that orientation to the team around you.\n\n - You bring structure to ambiguity. You're a resourceful self-starter who seeks context, solves open-ended problems, anticipates stakeholder needs, and stays flexible when priorities shift.\n\n - You communicate complex insights clearly. You tailor your message to the audience — finance vs. business and product partners — and make the takeaway impossible to miss.\n\nCompensation and Benefits:\n\nThe expected base pay range for this position is $152,000 - $200,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.\n\nWe are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.\n\n - Benefits offered include:\n \n - Equity compensation\n \n - Medical, Dental, and Vision coverage\n \n - HSA / FSA\n \n - 401K\n \n - Work-from-Home Stipend\n \n - Therapy Reimbursement\n \n - 16-week parental leave for eligible employees\n \n - Carrot Fertility annual reimbursement and membership\n \n - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st\n \n - Flexible PTO\n \n - Employee Assistance Program (EAP)\n \n - Training and professional development\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."},{"id":"89f0d2b3-f4ff-407f-abae-82b4d0de099f","title":"Staff Data Scientist - GTM ","department":"All Cost Centers","team":"Data","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"San Francisco, CA","address":{"postalAddress":{"postalCode":"94105","addressRegion":"CA","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Seattle, WA","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"New York City","address":{"postalAddress":{"postalCode":"10013","addressRegion":"NY","streetAddress":"205 Hudson St, Fl 9","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-28T20:36:38.127+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/headway/89f0d2b3-f4ff-407f-abae-82b4d0de099f","applyUrl":"https://jobs.ashbyhq.com/headway/89f0d2b3-f4ff-407f-abae-82b4d0de099f/application","descriptionHtml":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
As Staff Data Scientist for Commercial GTM, you will be the overall owner of data science for Headway's commercial business. You will report into the Payer data team and will build a data science roadmap directly with Headway's Chief Commercial Officer. Accurate, proactive commercial insight is a core driver of Headway's growth, and this role is the analytical engine behind it. You will spend the majority of your time on proactive strategic analyses for the Chief Commercial Officer and for Headway's most important accounts. You will partner closely with Commercial, Payer, Finance, Product, and Operations leadership to define the right questions, uncover opportunities, and turn insights into measurable outcomes — while serving as the technical anchor for other data scientists working across our commercial agreements.
What you will do
Everything in the Senior role, plus:
Own the commercial data science roadmap end to end, building it directly with Headway's Chief Commercial Officer and aligning it to the priorities of the Payer pillar.
Lead proactive strategic analyses for the Chief Commercial Officer and for Headway's most important accounts — where you'll spend the majority of your time.
Serve as a watchtower for the key metrics across all commercial agreements, surfacing risks and opportunities before they become problems.
Enable self-service analytics for the commercial team, building the definitions, dashboards, and durable assets that let partners answer their own questions with confidence.
Serve as technical lead for other data scientists working on commercial, providing strong technical review, mentorship, and raising the bar for rigor.
Translate complex technical findings into clear, actionable recommendations for executive stakeholders.
What will make you successful
10+ years of experience in data science or analytics roles.
Strong executive presence and stakeholder management skills, with a proven ability to earn trust and build a roadmap directly with senior and executive partners.
Significant go-to-market experience and specialization is strongly preferred; strong candidates who meet our other criteria and are eager to build go-to-market expertise are also encouraged to apply.
Proven success partnering cross-functionally with Commercial, Payer, Finance, Product, and Operations teams.
Expertise in forecasting and causal inference, including common failure modes and how to design around them.
Expert fluency in SQL and strong proficiency in Python or R, including building reliable, reusable analytical workflows; experience with data modeling, ideally using dbt.
Experience adopting and championing AI-assisted tools to accelerate and automate data workflows.
A track record of influencing executive decisions with clear recommendations and measurable outcomes.
Why this role is exciting
Own commercial data science end to end and shape the strategy of Headway's businesses.
Partner directly with the Chief Commercial Officer and executive leadership to influence company strategy and growth.
Serve as the technical anchor for a growing data science team working on Headway's most important accounts.
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway participates in E-Verify. To learn more, click here.
A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.
","descriptionPlain":"1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\n\n\n\nBut we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\n\n\n\nWe're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\n\n\n\n\nABOUT THE ROLE\n\nAs Staff Data Scientist for Commercial GTM, you will be the overall owner of data science for Headway's commercial business. You will report into the Payer data team and will build a data science roadmap directly with Headway's Chief Commercial Officer. Accurate, proactive commercial insight is a core driver of Headway's growth, and this role is the analytical engine behind it. You will spend the majority of your time on proactive strategic analyses for the Chief Commercial Officer and for Headway's most important accounts. You will partner closely with Commercial, Payer, Finance, Product, and Operations leadership to define the right questions, uncover opportunities, and turn insights into measurable outcomes — while serving as the technical anchor for other data scientists working across our commercial agreements.\n\n\n\nWhat you will do\n\nEverything in the Senior role, plus:\n\n - Own the commercial data science roadmap end to end, building it directly with Headway's Chief Commercial Officer and aligning it to the priorities of the Payer pillar.\n\n - Lead proactive strategic analyses for the Chief Commercial Officer and for Headway's most important accounts — where you'll spend the majority of your time.\n\n - Serve as a watchtower for the key metrics across all commercial agreements, surfacing risks and opportunities before they become problems.\n\n - Enable self-service analytics for the commercial team, building the definitions, dashboards, and durable assets that let partners answer their own questions with confidence.\n\n - Serve as technical lead for other data scientists working on commercial, providing strong technical review, mentorship, and raising the bar for rigor.\n\n - Translate complex technical findings into clear, actionable recommendations for executive stakeholders.\n\n\n\nWhat will make you successful\n\n - 10+ years of experience in data science or analytics roles.\n\n - Strong executive presence and stakeholder management skills, with a proven ability to earn trust and build a roadmap directly with senior and executive partners.\n\n - Significant go-to-market experience and specialization is strongly preferred; strong candidates who meet our other criteria and are eager to build go-to-market expertise are also encouraged to apply.\n\n - Proven success partnering cross-functionally with Commercial, Payer, Finance, Product, and Operations teams.\n\n - Expertise in forecasting and causal inference, including common failure modes and how to design around them.\n\n - Expert fluency in SQL and strong proficiency in Python or R, including building reliable, reusable analytical workflows; experience with data modeling, ideally using dbt.\n\n - Experience adopting and championing AI-assisted tools to accelerate and automate data workflows.\n\n - A track record of influencing executive decisions with clear recommendations and measurable outcomes.\n\n\n\nWhy this role is exciting\n\n - Own commercial data science end to end and shape the strategy of Headway's businesses.\n\n - Partner directly with the Chief Commercial Officer and executive leadership to influence company strategy and growth.\n\n - Serve as the technical anchor for a growing data science team working on Headway's most important accounts.\n\n\n\nWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\n\n\n\nHeadway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\n\n\n\nA notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam."}],"apiVersion":"1"}