As a critical member of our rapidly expanding Growth team, you’ll help lay the foundation for a fully scaled, best-in-class marketing organization focused on raising awareness of Hinge Health and driving new member sign-ups. This role will be responsible for leading one of our most significant acquisition channels: direct mail. As the channel owner, you will drive strategy and optimization for our large scale direct mail program. In this highly cross-functional role, you’ll work closely with teams across Accounting, Strategic Finance, Procurement, Data Science, Operations, and Creative. You will lead the efforts of a cross functional team of marketers, designers, operations specialists and data scientists toward a collective goal of achieving topline targets while maximizing channel ROI. You and your cross functional partners will achieve this through analytical rigor, robust experimentation, operational excellence and ongoing innovation.
You’ll focus on building, scaling, and evolving direct mail marketing campaigns for our prospective members, optimizing targeting, mailer formats, content and increasing conversion rates.
You’ll manage and allocate a significant marketing budget with precision and accountability, collaborating closely with Finance, Accounting and Procurement to align budgets with topline expectations and ensure cost-effectiveness.
You’ll use data and best practices to build a strategy and framework to define and prioritize your efforts, analyzing key metrics (e.g., conversion rates, ROI) and adjust your strategies based on data-driven insights,
You’ll identify, secure and manage the internal and external resources needed to fully optimize the direct mail channel to build rapid momentum in the growth and evolution of Hinge Health’s acquisition efforts.
You’ll monitor and report on campaign performance, insights and tests results to stakeholders and executive leadership.
You’ll stay current with trends in direct mail, consumer behavior, and emerging technologies to continuously refine acquisition strategies.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
3+ years of experience in growth, performance, or direct response marketing; paid channel experience is a requirement, direct mail channel ownership strongly preferred.
Demonstrated success driving new customer acquisition using segmentation, personalization and triggered communications.
Experience driving impact through creative and copy experimentation, including productive partnerships with design teams.
Strong analytical skills, with the ability to interpret data to create actionable marketing strategies.
Ability to prioritize projects and handle multiple tasks efficiently.
Motivated and energetic, proven ability to work independently, learn quickly and drive toward defined goals and targets.
Experience overseeing budgets of $10M+.
Demonstrated experience working within highly regulated industries (e.g., healthcare, financial services).
Experience with large-scale vendor management and contract negotiations.
Knowledge of postal regulations, print production processes, or logistics.
Previous experience integrating offline (direct mail) and online (digital) channel strategies.
Proven success implementing automated direct mail technologies or vendors.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for an experienced Senior Motion Designer to help us evolve and scale our brand through motion. You will produce a wide variety of deliverables—from high-fidelity campaign work and customer stories to product animations and explainer videos. Working within the Brand, Creative & Content team, balance crafting original designs with partnering with Designers, Writers, Producers, and stakeholders to define how our product and brand come to life.
We believe movement is medicine, and you will infuse that belief into our brand expression. We are looking for an A-player who balances deep technical expertise with a \"learn-it-all\" drive, someone who is passionate about motion graphics, animation and how the story gets translated alongside video editing, and sound design.
Elevate visual storytelling: Concept and craft high-quality design and motion graphics, UI motion, and visual effects that bring the brand narrative to life across video and digital touchpoints.
Deliver end-to-end excellence: Drive projects from initial concept to high-fidelity final delivery, utilizing storyboarding, style frames, and animation to execute detail-oriented work within our brand system.
Scale motion operations: Evolve our motion principles and guidelines while establishing self-serve workflows and templates that empower the wider organization to produce great work at speed.
Champion brand innovation: Push the boundaries of our motion language to deliver innovative work that delights customers and drives measurable business objectives.
Optimize for efficiency: Proactively identify and integrate emerging industry trends, software, and tools to continuously improve the quality, speed, and technical capabilities of our motion design output.
Professional Experience: 3 years of experience in motion design, video, and editing.
Portfolio: A strong body of work that demonstrates expertise in product, branding, communication design, and storytelling.
Production Versatility: The ability to concept, design, and produce motion assets across brand foundations, marketing campaigns, paid social, and organic channels.
Design Expertise: Strong conceptual skills with proficiency in motion design, typography, color theory, illustration, photography, and layout.
Storytelling: The ability to craft a narrative combined with the production know-how to cut and deliver assets.
Systems Thinking: A strategic and detail-oriented approach to building and maintaining design systems.
Time Management: The capacity to manage and prioritize multiple projects simultaneously while maintaining high standards and meeting deadlines.
Organization: A commitment to maintaining organized systems for project files, assets, and templates.
Communication: Clear verbal and written skills with the ability to collaborate effectively with stakeholders across the organization.
Project Management: Excellent organizational skills to drive projects from concept to completion.
Technical Proficiency: Expertise in Adobe CC (After Effects), Figma, Final Cut Pro, Cinema 4D, and Rive, along with experience utilizing AI platforms to enhance creativity and efficiency.
Business Alignment: The ability to generate creative solutions that directly align with business goals.
Mindset: A growth-oriented attitude and comfort with ambiguity in a fast-paced environment.
Effective Communication: We are clear, concise and quick to respond.
Learn-it-all: We are always willing to learn and get better.
Hustle: We are creative and unrelenting, always finding a way.
Accountability: We act in the company's best interest and meet commitments.
Lead at all levels: We are hands-on, and we set a clear vision.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team transforming how we treat chronic pain by addressing its root cause: the brain. Hinge Health is expanding beyond physical therapy to build a comprehensive Brain Health ecosystem. In this mission-critical role, you will lead the architecture and development of agentic AI systems that deliver personalized pain reprocessing therapy and mindfulness interventions. You will bridge the gap between clinical science and software engineering, building the engine that helps millions of members retrain how their nervous systems process pain.
Architect Next-Gen AI Therapies: Build and scale the agentic AI systems that power multi-session conversational therapy, ensuring they maintain context, demonstrate emotional intelligence, and align with clinical protocols.
Build a Unified Education Platform: Design the centralized service that delivers personalized pain science education and mindset strategies, adapting content to each member's therapeutic goals.
Drive Technical Strategy: Define the long-term technical vision for Brain Health in partnership with product and clinical leadership, balancing immediate delivery with scalable, fault-tolerant infrastructure.
Lead & Mentor: Act as a technical beacon for the team, mentoring engineers, fostering a culture of technical excellence, and driving cross-functional collaboration across data science, clinical, and platform teams.
A Strategic Builder: You don't just write code; you architect systems that scale. You have a deep understanding of distributed systems and can navigate the complexity of building AI-driven products in a regulated healthcare environment.
A \"Learn-it-all\": You stay on the bleeding edge of AI and software engineering, constantly evaluating emerging technologies to optimize performance and improve the platform.
A Cross-Functional Leader: You thrive in multidisciplinary environments, translating complex technical concepts for clinical and product stakeholders to ensure our solutions are both clinically sound and technically robust.
An Owner-Operator: You take pride in your work, from architecture to production support, embodying a DevOps culture where you own the reliability and performance of your code.
Have 4+ years of practical software engineering experience, including meaningful time shipping AI-powered products to real users.
At minimum a Bachelor Degree in Computer Science or related field
Have led the design and delivery of complex, user-facing products end-to-end — across product surfaces, backend services, and AI/ML systems.
Have worked in early-stage or fast-moving, rapidly evolving environments, and have ideally built products from 0 to 1.
Are technically proficient in modern AI application development, with demonstrated depth in working with LLMs (prompt engineering, RAG, agentic systems, evals) and a strong fullstack foundation (e.g., Python, TypeScript/NestJS).
Take a product-focused approach to building AI solutions that are robust, safe, and genuinely useful in users' hands.
Have successfully driven cross-team alignment to get impactful work shipped, and work with influence over authority.
Have experience establishing engineering standards, system architectures, and development best practices — especially around evaluation, safety, and reliability for AI systems.
Thrive in fast-paced environments and can navigate ambiguity to deliver high-quality products.
Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
Contributions to open-source AI or software engineering projects.
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is growing our team of passionate creatives on a mission to get every body moving. The Senior Lead Visual Designer on the Brand, Creative & Content Growth Creative team at Hinge Health will lead the visual strategy and design execution for our growth marketing efforts, driving member enrollment through high-impact, memorable brand experiences.
You will lead design strategy & execution on how the Hinge Health brand shows up across the full member journey. You will shape visual systems and campaign concepts that translate complex clinical, behavioral, and product value propositions into clear, compelling experiences that build trust and motivate action. You will also play a central role in bringing new products, programs, and member experiences to market. From 0→1 launches to scaled rollouts, you will help define how new offerings are introduced across enrollment and engagement touchpoints.
As a Senior Lead, you will mentor other designers, raise the quality bar across the team, and drive creative innovation. You will help the team balance craft, speed, and business impact in a fast-paced, agile environment. You’re a strong, clear communicator and a natural problem solver providing a critical eye to the level of detail, polish, craft, and consistency to build awareness of the Hinge Health brand and product benefits in engaging and novel ways.
Own the design vision for growth marketing initiatives: translating complex clinical and product value propositions into compelling visual narratives that drive enrollment.
Bring new products to market: Launch new member offerings and experiences, building creative systems and campaign assets that introduce new value clearly and effectively.
Design integrated campaigns across channels. Lead visual development for integrated campaigns to creative cohesive experiences that move members from awareness to action.
Define the end-to-end member journey. Shape how the Hinge Health brand appears across key touchpoints in the member lifecycle, ensuring experiences are not only visually strong, but also consistent, intuitive, and impactful.
Scale and evolve design systems. Architect and maintain robust, scalable design libraries, templates, and components that enable the team to move quickly while maintaining a high bar for consistency and craft.
Mentor and raise the bar. Guide and develop visual designers through feedback, coaching, and example-setting, while establishing a clear standard for what category-leading creative looks like at Hinge Health.
Elevate and unify the Hinge Health brand across B2C channels through design, experimentation, and insights, positioning us as a top-tier brand and market leader.
Use system-level thinking to codify brand expression in scalable, component-based systems that support an AI-forward creative future.
Thrive in a fast-paced, data-driven environment, balancing high-quality craft with speed, iteration, and evolving business priorities.
Lead 0→1 initiatives from ambiguity to launch, bringing clarity to the strategy, visual direction, and execution required to introduce new products and programs to market.
Build strong cross-functional partnerships with Growth Marketing, Product, Content Strategy, Creative Operations, and leadership to align creative work to business goals and launch priorities.
Translate insights into action by using performance data, member behavior, and experimentation learnings to refine concepts and inform future creative strategy.
Present work with clarity and conviction, articulating creative rationale, tradeoffs, and recommendations to stakeholders at all levels.
Create the conditions for team excellence through mentorship, thoughtful feedback, and operational rigor that helps others do their best work.
3+ years of visual design experience in brand, growth marketing, integrated campaign, or related creative environments
A strong portfolio demonstrating high-quality visual design work across digital channels such as web, email, paid media, landing pages, direct mail, and brand storytelling
Experience leading visual strategy and execution for integrated marketing campaigns, product launches, or member-facing go-to-market initiatives
Expert proficiency in Figma and Adobe Creative Suite, with experience building or evolving design systems, templates, and component libraries
Experience partnering cross-functionally with marketing, product, and content stakeholders and using performance data or experimentation results to inform creative decisions
5 - 8+ years of professional design experience, with at least 2 years spent operating in a leadership, art direction, or senior mentorship capacity
Experience in healthcare, digital health, and/or consumer subscription
Experience designing for B2C or B2B2C member journeys
Experience leading design teams and raising design standards through critique, process improvement, and creative direction
Comfort operating in agile, sprint-based, or experimentation-heavy environments with multiple concurrent workstreams
Hinge Health Hybrid Model This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week for a full 8-hour business day. On remote days, employees are expected to work during core business hours with flexibility. The office is part of a dog-friendly workplace program, and while travel is not regularly required, occasional off-site/on-site events may occur. Physical demands are minimal and primarily involve standard office activities such as sitting, typing, and video conferencing.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Senior Visual Designer
Hinge Health is growing our team of passionate creatives on a mission to get every body moving. The Senior Visual Designer on the Brand, Creative & Content Growth Creative team at Hinge Health will lead the visual strategy and design execution for our growth marketing efforts, driving member enrollment through high-impact, memorable brand experiences.
You will lead design strategy & execution on how the Hinge Health brand shows up across the full member journey. You will shape visual systems and campaign concepts that translate complex clinical, behavioral, and product value propositions into clear, compelling experiences that build trust and motivate action. You will also play a central role in bringing new products, programs, and member experiences to market. From 0→1 launches to scaled rollouts, you will help define how new offerings are introduced across enrollment and engagement touchpoints.
As a Senior Visual Designer, you will mentor other designers, raise the quality bar across the team, and drive creative innovation. You will help the team balance craft, speed, and business impact in a fast-paced, agile environment. You’re a strong, clear communicator and a natural problem solver providing a critical eye to the level of detail, polish, craft, and consistency to build awareness of the Hinge Health brand and product benefits in engaging and novel ways.
Own the design vision for growth marketing initiatives: translating complex clinical and product value propositions into compelling visual narratives that drive enrollment.
Bring new products to market: Launch new member offerings and experiences, building creative systems and campaign assets that introduce new value clearly and effectively.
Design integrated campaigns across channels. Lead visual development for integrated campaigns to creative cohesive experiences that move members from awareness to action.
Define the end-to-end member journey. Shape how the Hinge Health brand appears across key touchpoints in the member lifecycle, ensuring experiences are not only visually strong, but also consistent, intuitive, and impactful.
Scale and evolve design systems. Architect and maintain robust, scalable design libraries, templates, and components that enable the team to move quickly while maintaining a high bar for consistency and craft.
Mentor and raise the bar. Guide and develop visual designers through feedback, coaching, and example-setting, while establishing a clear standard for what category-leading creative looks like at Hinge Health.
Elevate and unify the Hinge Health brand across B2C channels through design, experimentation, and insights, positioning us as a top-tier brand and market leader.
Use system-level thinking to codify brand expression in scalable, component-based systems that support an AI-forward creative future.
Thrive in a fast-paced, data-driven environment, balancing high-quality craft with speed, iteration, and evolving business priorities.
Lead 0→1 initiatives from ambiguity to launch, bringing clarity to the strategy, visual direction, and execution required to introduce new products and programs to market.
Build strong cross-functional partnerships with Growth Marketing, Product, Content Strategy, Creative Operations, and leadership to align creative work to business goals and launch priorities.
Translate insights into action by using performance data, member behavior, and experimentation learnings to refine concepts and inform future creative strategy.
Present work with clarity and conviction, articulating creative rationale, tradeoffs, and recommendations to stakeholders at all levels.
Create the conditions for team excellence through mentorship, thoughtful feedback, and operational rigor that helps others do their best work.
3+ years of visual design experience in brand, growth marketing, integrated campaign, or related creative environments
A strong portfolio demonstrating high-quality visual design work across digital channels such as web, email, paid media, landing pages, direct mail, and brand storytelling
Experience leading visual strategy and execution for integrated marketing campaigns, product launches, or member-facing go-to-market initiatives
Expert proficiency in Figma and Adobe Creative Suite, with experience building or evolving design systems, templates, and component libraries
Experience partnering cross-functionally with marketing, product, and content stakeholders and using performance data or experimentation results to inform creative decisions
Experience in healthcare, digital health, and/or consumer subscription
Experience designing for B2C or B2B2C member journeys
Experience leading design teams and raising design standards through critique, process improvement, and creative direction
Comfort operating in agile, sprint-based, or experimentation-heavy environments with multiple concurrent workstreams
Hinge Health Hybrid Model This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week for a full 8-hour business day. On remote days, employees are expected to work during core business hours with flexibility. The office is part of a dog-friendly workplace program, and while travel is not regularly required, occasional off-site/on-site events may occur. Physical demands are minimal and primarily involve standard office activities such as sitting, typing, and video conferencing.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is building the data and ML backbone that powers personalized MSK care for millions of members — from real-time product experiences to clinical insights and cost savings for our customers. As a Data Engineering Manager leading our Data & ML Platform team, you’ll sit at the intersection of data engineering, real-time systems, and ML enablement, owning the platforms that make analytics, experimentation, and machine learning reliable at scale. You’ll guide our evolution toward a streaming-first, ML-ready architecture, shaping how data flows consistently across systems and how product and Data Science teams build on top of it — all in service of reducing pain and improving movement for people around the world.
This is not a pure infrastructure or ML engineering role. We’re looking for a data platform leader with strong data modeling instincts, product awareness, and enough ML platform experience to bridge both worlds. Our data platform is maturing and our ML platform capabilities are still early — you’ll make foundational architecture decisions, partner with Data Science to operationalize models, and lead both the team and the technical direction as a tech lead manager.
Hinge Health operates a hybrid model in San Francisco. We believe that remote work and in-person work have their own advantages and disadvantages, and we want to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
In your first 3 months, you will:
Deeply understand our current data and ML platform: batch and streaming pipelines, data models, orchestration, and data quality posture across analytics and production systems.
Build strong partnerships with Data Science, Product, and other engineering teams; align on top ML and product use cases the platform must unlock.
Take ownership of a subset of core pipelines and services, stabilizing reliability and on-call practices while establishing clear SLOs and observability baselines for the team.
In your first 6 months, you will:
Lead the evolution of our data platform toward a streaming-first, ML-ready architecture, improving data freshness, consistency, and discoverability across domains.
Design and deliver the first iteration of our ML platform layer — feature pipelines, feature store, and model serving patterns — enabling Data Science teams to self-serve within shared governance and operational standards.
Drive schema governance and data contracts with upstream service teams to reduce fragmentation, standardize core data models, and improve reliability for downstream analytics and ML consumers.
Invest in developer productivity: introduce tooling, templates, CI/CD, and testing practices that make it significantly easier for product and ML teams to build on the platform.
In your first 12 months, you will:
Own and evolve the end-to-end data & ML platform strategy, including roadmap, architecture, and operational excellence across streaming, batch, and ML workloads.
Partner with Data Science to operationalize models in production — from feature pipelines to serving, monitoring, and retraining — and embed these workflows into our broader data ecosystem.
Build, mentor, and retain a high-performing data engineering team, creating clarity of ownership, strong execution habits, and a culture that raises the bar on reliability, scalability, and developer experience.
Institutionalize operational rigor (SLOs, incident management, observability, change management) appropriate for a HIPAA/SOC 2–oriented environment, in close partnership with Security and Compliance.
Data platform-first, ML-fluent: Your roots are in data engineering and data platforms, and you’re equally comfortable thinking about data modeling, schema evolution, data contracts, orchestration, and data quality as you are about feature stores, model serving, and ML workflows.
Product-minded systems thinker: You don’t build infrastructure in a vacuum; you seek to understand the analytics, product, and ML use cases you’re enabling and design platforms that are intuitive, safe, and flexible for your customers.
0→1 / 1→10 builder: You’ve stood up ML platform capabilities in a growth-stage or scaling company where systems were evolving and not fully mature — building patterns, not just operating pre-built infrastructure.
Operationally rigorous: You treat reliability, observability, incident response, and guardrails in regulated environments as first-class product features of the platform.
AI-forward engineering leader: You’re excited about AI-assisted development workflows and can coach your team on using AI tools to move faster while maintaining high engineering standards.
People-first manager: You hire and develop strong technical talent, give clear direction, and create an environment where engineers can do the best work of their careers.
Bachelor's degree in Computer Science, Engineering, or related field
A minimum of 2 years of hands-on data engineering experience, building and operating production data pipelines, data platforms, and data infrastructure at scale.
A minimum of 2 years of experience managing engineering teams, with a track record of hiring, developing, and retaining technical talent.
2+ years of experience building ML platform capabilities (e.g., feature pipelines, feature stores, model serving, or ML workflow infrastructure) in a production environment.
Experience building data platforms across batch and streaming systems, including technologies such as Kafka, Flink, Spark, or equivalent.
Proficiency with a modern data stack such as Python, SQL, Spark, dbt, Databricks, and AWS (or comparable tools), and comfort evaluating new technologies in this space.
5 years of experience managing engineering teams, with a track record of hiring, developing, and retaining technical talent
Demonstrated deep data platform fluency across data modeling, schema evolution, data contracts, pipeline orchestration, and data quality — with ML platform work as a natural extension of that foundation.
Experience standing up ML platform capabilities in a growth-stage or scaling environment, taking systems from 0→1 or 1→10, rather than only operating fully mature platforms at very large companies.
Strong product and business curiosity: you quickly learn the domain, understand how analytics and ML drive outcomes, and translate Data Science needs into clear engineering execution.
Background in regulated environments (e.g., HIPAA, SOC 2 or similar), with a strong orientation toward SLOs, observability, and incident management.
Experience with the Databricks ecosystem (Delta Lake, MLflow, Unity Catalog) or similar technologies.
Demonstrated AI-forward mindset, including experience incorporating AI tools into engineering workflows and mentoring teams on effective, safe AI-native practices.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401(k) retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development with stipends that support modern life and growth.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, please let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Enrollment and Onboarding is the front door to Hinge Health. Every member's care starts here: registering, answering the clinical questionnaire that determines eligibility and program fit, getting accepted, and then calibrating their first exercise therapy so day one feels made for them. The pod owns that whole path, on web and in our React Native app, for every program we offer, from chronic and acute musculoskeletal (MSK) pain to pelvic health and migraine.
This stretch is where members decide whether Hinge Health is for them. Small improvements in how quickly and confidently someone gets from sign-up to their first session compound into large gains in how many people actually start care.
As the Staff Software Engineer on this pod, you'll be the technical lead for a team of six engineers, working full-stack across NestJS services, a GraphQL backend-for-frontend (BFF), React web, and React Native. The system is a clinical intake pipeline and a server-driven mobile experience at the same time, and you'll set its architecture. Day to day you'll partner with Product, Design, Data Science, and User Research to turn what we learn about members into a better first week.
Own the enrollment and onboarding architecture: Set technical direction for the services and clients that take a member from registration through questionnaire, acceptance, and baseline calibration. Keep it coherent as programs, surfaces, and clinical rules multiply.
Build durable, observable member workflows: Design the multi-step, long-running orchestration behind enrollment on Temporal, with the idempotency, retry, and failure semantics a clinical intake flow demands.
Ship native, server-driven experiences: Lead the mobile and web experience for clinical questionnaires and calibration. Render data-driven survey and layout definitions in React Native and React so clinical and product teams can change content without an app release.
Turn intake signals into a personalized start: Connect what we learn about a member during enrollment to their first exercise therapy session, working with Data Science and partner teams so onboarding feels calibrated to the person.
Move the funnel: Instrument and experiment on the enrollment and onboarding funnel with Product, Design, and User Research. You'll be measured on accepted members who reach their first session.
Retire legacy safely: Lead migrations off legacy systems while they stay in production, and hold the line on quality, testing, observability, and protected health information (PHI) handling across the pod's repositories.
Lead through influence: Mentor the team's senior and mid-level engineers and raise the bar through design and code review. Represent the pod technically with partner teams across accounts, mobile platform, care, and data.
A full-stack owner: You've shipped and operated user-facing flows end to end, from React Native or React through the services behind them, and you're comfortable moving the boundary between client and server when the product needs it.
A systems thinker about state: You've built or run durable, multi-step workflows in production and you know what it takes to make them correct, from retries, idempotency, and versioning to what happens to the user when a step fails.
A builder across horizons: You're equally at home defining new architecture and hardening a legacy path that still serves real members.
A force multiplier: You raise everyone around you through mentorship, review, and standards that reduce friction.
A partner across disciplines: You work closely with Product, Design, Data Science, and User Research, and you can explain a technical tradeoff to a clinician as clearly as to an engineer.
Outcome-driven: You measure your work by what changed for members.
5+ years of non-internship, full-time professional software engineering experience
Led the design and delivery of complex user-facing products end to end, across mobile or web clients and the backend services behind them
3+ years of TypeScript/JavaScript across the stack: Node.js (NestJS or similar) on the backend, React Native or React on the frontend
Production experience with durable workflow or long-running state orchestration (Temporal, Cadence, Step Functions, or a state machine you built and kept correct)
2+ years mentoring or leading other engineers and working with partners in product, design, and data
NestJS, GraphQL, PostgreSQL, Kafka, and Temporal in production
Server-driven UI or configuration-driven presentation layers on mobile: dynamic forms, survey engines, conditional logic defined in data rather than code
Signup, onboarding, intake, or application flows where completion rate was your metric
Migrated or decomposed a legacy system while it remained in production
Experimentation on critical-path product surfaces: A/B tests, feature flags, funnel instrumentation
Healthcare or another regulated, data-sensitive domain, including PHI constraints on logging and storage
Track record as a Staff-level individual contributor who shapes direction without direct reports
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds.
Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain.
The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers.
The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401(k) retirement plan options, which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.
We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application, you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information.
We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center.
To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Access to high-quality musculoskeletal (MSK) care is often fragmented and difficult to navigate. You will solve this by building the engine that powers our physical provider network, directly connecting 20M+ members to best-in-class in-person care. As a foundational member of our Commercial Team, you won't just sell; you will define the provider network strategy for your territory, transforming how major health systems and provider groups partner with Hinge Health to deliver care.
In your first 3 months: You will master the Hinge Health provider value proposition and map the high-priority provider landscape in your territory. You’ll build a qualified pipeline of prospective provider groups and initiate key relationships.
In your first 6 months: You will close your first provider network contracts, navigating complex negotiations with legal and clinical stakeholders. You will launch these initial partners, ensuring a seamless implementation and onboarding experience.
In your first year: You will fully own the network strategy for your territory, consistently hitting network growth targets. You will act as the \"Voice of the Provider\" to our product teams, influencing the roadmap for our hybrid care model.
Basic Requirements
This territory consists of targeted metro regions in the eastern US. You must reside in this territory to be considered.
Bachelor degree and at least 5 years work experience.
Background in provider sales and/or network development.
Subject matter expertise in healthcare, provider network development / management, employee health benefits, chronic disease management, or digital health.
History of consistently attaining / exceeding quota.
Excellent strategic territory management, prospecting, project management, organization, and communication skills.
Comfortable working with the ambiguity of a fast-paced startup, with demonstrated ability to innovate and solve problems creatively.
Desire to learn, grow, develop, and eventually mentor future team members.
Preferred Requirements
Startup experience
Experience with clinical quality and price transparency tools
Experience with provider network adequacy tools
Experience with physical therapy and/or orthopedic clinical solutions or provider community
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Help define how millions of members first experience Hinge Health. As the Engineering Manager for Enrollment, you’ll lead the mobile team that understands new members and their healthcare needs, ensuring every downstream experience at Hinge Health starts from a strong, trusted foundation. You’ll own the Enrollment surface end-to-end—migrating it to a mobile-first experience, evolving it into a platform for every new program we launch, and driving rigorous experimentation to improve conversion and long-term engagement.
You’ll partner closely with senior leadership, Product, Design, and Marketing across our hubs in San Francisco, Montreal, and Bangalore to build an Enrollment experience that’s fast, flexible, and deeply member-centric. As a hands-on engineering leader, you’ll stay close to the stack, regularly contributing to and reviewing code (~15% of your time) while building a high-performing team around you.
In your first 3 months, you will:
Lead and support a team of 6 engineers building in our primary React Native (Phoenix) mobile codebase, establishing clear goals, rituals, and expectations.
Deeply understand the current web-only Enrollment funnel, key metrics, and member journeys across programs and long-tenure cohorts.
Build strong partnerships with Product, Design, and Marketing to align on the Enrollment strategy, experimentation roadmap, and success metrics.
In your first 6 months, you will:
Lead the migration of Enrollment to a mobile-first experience, designing and shipping clean, modern flows that improve speed, usability, and completion rates.
Lay the foundations of Enrollment as a platform—defining extension patterns, APIs, and guardrails so pods across the neighborhood can safely build on top of Enrollment without destabilizing core flows.
Stand up and manage a rigorous portfolio of A/B experiments to optimize enrollment conversion, from funnel optimizations to lifecycle and reactivation flows.
Establish best practices for CI/CD, automated testing, monitoring, and client performance across the Enrollment stack.
Within 12 months and beyond, you will:
Own and evolve the long-term technical roadmap for Enrollment, balancing frictionless member experience with the flexibility and reliability of a reusable platform.
Deliver a program lifecycle UX that lets long-tenure members switch, extend, upgrade, reactivate, and renew across treatment programs (including year 2+ experiences).
Champion AI-native development practices on your team (e.g., Cursor, Claude Code, agent-based workflows) to meaningfully increase developer velocity and quality.
Grow and mentor your team, raising the bar on engineering quality, experimentation rigor, and operational excellence.
Member-obsessed platform thinker: You love building shared product surfaces where many teams need to move fast, and you know how to balance internal velocity with external stability.
Hands-on engineering leader: You’re comfortable reading and writing code in modern stacks (e.g., React Native, BFF/full-stack web, GraphQL), and you use that fluency to coach, review, and set technical direction.
Experiment-driven operator: You think in terms of hypotheses, sample sizes, and decision rules, and you can run a dense A/B experimentation roadmap without sacrificing quality.
Systems and UX thinker: You see how architecture, API design, and client performance shape real-world member experiences—and you can align cross-functional partners around trade-offs.
Inclusive team builder: You create clear expectations, give direct feedback, and foster a culture where engineers can do the best work of their careers.
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
3+ years of experience managing a team of ~5+ engineers in a fast-paced, product-focused environment.
Strong React Native, mobile, or client-side engineering background — or equivalent depth in a BFF/full-stack web context with a track record of shipping member-facing UI at scale.
Experience owning and evolving a major product surface end-to-end — from architecture and UX through experimentation and production reliability.
Demonstrated ability to design, run, and interpret A/B experiments, including comfort reasoning about sample sizes, interference effects, and decision rules.
React Native / Phoenix depth: Experience building or leading teams in large React Native codebases, including client performance, render optimization, and app architecture patterns.
Server-Driven UI: Familiarity with SDUI patterns and the trade-offs of moving layout and presentation logic from client to server.
AI-native development: Experience using tools like Cursor, Claude Code, or similar agents as core workflow infrastructure (beyond autocomplete), with opinions on prompting, agent review, and harness engineering.
Platform mindset: History operating a shared product surface that other teams extend—defining extension contracts, managing inbound requests, and protecting stability.
GraphQL & modern stacks: Familiarity with GraphQL (caching, BFF patterns, client-driven data-fetching performance), plus working knowledge of Python, TypeScript/Node.js, AWS services (e.g., Lambda, SQS, SNS, SageMaker), and modern DevOps practices.
Regulated environments: Experience working within healthcare (HIPAA) or other highly regulated domains involving sensitive member data.
This role is based in our San Francisco HQ and follows Hinge Health’s hybrid working model. We believe that remote work and in-person work each have their own advantages, and we want to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. Our San Francisco office also has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered, human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences, and costs to help people move beyond their pain.
Our platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs, and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at www.hingehealth.com.
Inclusive healthcare and benefits: Comprehensive medical, dental, and vision coverage, with additional support for gender-affirming care, family and fertility planning, and travel reimbursements where care isn’t locally accessible.
Planning for the future: Traditional and Roth 401(k) options with a 2% company match.
Modern life stipends: Flexible stipends to support your learning, development, and modern life needs.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you need assistance or an accommodation due to a disability, please let your recruiter know. By submitting your application, you acknowledge that we will use your personal data as outlined in our personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
The Content Platform team builds the shared systems that help Hinge Health create, manage, enrich, localize, publish, search, and deliver content across treatment experiences. The platform supports assets such as video, audio, images, captions, and text used by applications including Phoenix, Carehub, and onboarding experiences.
The team is extending the platform to make media and content workflows more scalable, observable, and self-service. This includes automated enrichment, localization, quality validation, asset lifecycle management, and AI-assisted content generation for exercise therapy and other treatment experiences.
We are looking for a Staff Software Engineer to provide technical leadership for the next generation of media and AI content pipelines. You will work across service boundaries to turn complex content operations into reliable, reusable platform capabilities.
You will design and ship systems that coordinate media processing, AI-generated audio and video assets, captions, localization, publishing, and quality control. You will help shape the platform architecture, make difficult trade-offs explicit, and build mechanisms that allow partner teams and content creators to move faster with less operational risk.
This is a hands-on Staff Engineer role. You will write production code, lead architecture and design reviews, participate in operational response, and coach engineers toward stronger technical ownership.
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
10+ years of non-internship full time professional software development experience
4+ years of experience with at least one software programming language
4+ years of experience in the full software development life cycle
3+ years of work experience with react JS and Node JS/ Typescript
1+ years of experience in mentoring and leading junior team members, collaborating effectively with cross-functional teams, and contributing to project planning and decision-making
Experience with using AI tools such as Github copilot, Cursor, LangChain, LangGraph
Experience delivering large software projects or features in a production environment.
Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, etc.).
A platform-as-product mindset: understanding internal users and consumers, defining clear contracts, improving developer experience and adoption, and measuring platform outcomes.
Strong backend and distributed-systems fundamentals, including latency, throughput, availability, capacity, backpressure, consistency, resilience, and failure-mode analysis.
Experience integrating large language models or generative AI services into production workflows with appropriate evals, validation, observability, and failure handling.
Experience defining and maintaining SLOs and SLAs, using error budgets, service-health metrics, alerting, on-call practices, incident response, and root-cause analysis to improve reliability.
Experience improving observability through metrics, structured logs, traces, dashboards, and actionable alerts, with practical knowledge of cache design and invalidation, database performance KPIs, query and index tuning, connection pools, and capacity management
Experience with headless CMS integrations, webhook-driven systems, vendor adapters, content delivery networks, or publishing pipelines.
Experience with durable workflow orchestration systems such as Temporal, or comparable workflow technology.
Experience with media processing tools such as ffmpeg, adaptive bitrate video, text-to-speech, speech-to-text, or caption formats such as WebVTT.
Experience with event streaming, such as Kafka, and CI/CD automation, such as GitHub Actions.
Experience working in healthcare, privacy-sensitive, regulated, or otherwise high-trust environments.
Experience mentoring senior engineers or serving as a technical lead for a platform, migration, or cross-functional launch.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company headquartered is in San Francisco California. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being & Growth: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are looking for a Senior Software Engineer to build reliable, intuitive, and scalable full-stack products for Member Records, the care-team-member-facing context layer within CareHub. Member Records surfaces the right member information at the right moment so each care-team interaction is informed and actionable, reducing the need to search across fragmented systems.
The experience brings together the context care-team members need to support a member, including member history, clinical context, active programs, program focus, indication, and history. Current product work also includes helping care-team members understand device and fulfillment status, onboarding progress, and program transitions, especially when a member is active in more than one program.
Member Records is part of the broader Member Record & Configurator pod. The adjacent Configurator experience gives physical therapists a way to review and personalize exercise therapy programs, while Member Records provides the member context needed to make those decisions.
You will work across the user interface, backend services, APIs, and data models, partnering with Product, Design, Clinical, Quality, and other engineering teams to turn complex workflows into simple experiences. You will contribute from discovery and technical design through implementation, launch, and operational support.
This role is a strong fit for an engineer who enjoys owning meaningful product areas end to end, makes sound technical trade-offs, and raises the quality of the systems and team around them.
Design and deliver full-stack features using TypeScript, React, and Node.js.
Build maintainable frontend experiences, backend services, APIs, and data models for member-record workflows.
Translate ambiguous product and workflow requirements into clear technical designs and incremental delivery plans.
Collaborate with Product, Design, Clinical, Quality, and partner engineering teams throughout the software development lifecycle.
Improve the reliability, performance, security, observability, and maintainability of production systems.
Write high-quality, well-tested code and contribute to effective testing strategies across the stack.
Participate in architecture and design reviews, code reviews, incident response, and operational improvements.
Identify technical debt and make pragmatic improvements that help the team move faster safely.
Mentor other engineers through technical guidance, thoughtful reviews, pairing, and knowledge sharing.
Use modern developer and AI-assisted engineering tools responsibly to improve development quality and productivity.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree in Computer Science or related technical degree
6+ years of professional software engineering experience, with meaningful experience delivering production software.
3+ years hands-on experience with TypeScript and modern React application development.
3+years backend experience with Node.js, service development, API design, and integration patterns.
1+ years of experience in mentoring and leading junior team members, collaborating effectively with cross-functional teams, and contributing to project planning and decision-making
Experience with using AI tools such as Github copilot or Cursor
Full stack engineer with strong experience to backend technology like NodeJS, RDBMS
Exposure to microservices, distributed systems, containerization,
Experience taking ownership of features from technical design through launch and ongoing production support.
Strong understanding of software engineering fundamentals, including testing, observability, performance, availability, and secure development practices.
Ability to communicate technical decisions clearly to both technical and non-technical partners.
A collaborative, product-minded approach and the ability to work effectively in a remote, cross-functional environment.
Familiarity with AI-assisted software development or integrating AI capabilities into production workflows.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com/
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being support: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the Personnel and Candidate Privacy Policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is building an expressive and scalable motion language across brand, product, marketing, and digital experiences. As Lead Motion Designer, you will shape how complex ideas become clear, compelling stories that help people move beyond pain and get back to doing things they love.
You will lead multi-channel, multi-platform motion initiatives from creative direction through final delivery. You will partner with creative directors, designers, writers, editors and business stakeholders to turn briefs into high-quality work that is distinctive, on-brand, audience-aware, and connected to business goals.
This is an individual contributor role. You will provide craft leadership, ideation, and mentorship without direct people-management responsibility.
What you’ll accomplish
Build strong working relationships across Brand, Creative & Content, Marketing, and other key partner teams.
Develop fluency in Hinge Health’s brand expression, assess production workflows, and creative review processes.
Take ownership of priority motion projects and establish a clear vision, scope, timelines, and decision paths.
Define and evolve Hinge Health’s motion principles, standards, and quality bar in partnership with creative and cross-functional leaders.
Lead complex motion projects across brand campaigns, product videos, website, paid and organic channels, presentation decks and digital touchpoints.
Develop multiple concepts and guide work through storyboards, style frames, animatics, visual effects, editing and final delivery.
Present creative strategy, concepts, work-in-progress, and final recommendations to senior stakeholders, connecting creative decisions to audience and business goals.
Build reusable templates, workflows, and self-serve tools that improve consistency, efficiency, and quality for the Video, Content and Production team.
Become a trusted motion design expert and thought partner for complex, ambiguous initiatives across Product Marketing, Commercial, Growth, and other functions.
Mentor motion designers and creative partners through clear feedback, coaching, and hands-on collaboration.
Lead complex, high-visibility work across multiple channels, platforms, products, or business functions.
Who you are
A craft leader who can move fluidly between creative strategy and hands-on execution, remaining close to the work and its details.
A strategic storyteller who can simplify complex product, clinical, technical, or business concepts into clear and engaging motion.
A systems thinker who enjoys building motion principles, templates, workflows, and production practices that help teams create better work at scale.
A confident cross-functional partner who can facilitate creative discussions, synthesize feedback, give clear direction, and drive alignment.
A learn-it-all who continues to advance their craft, explores new methods, and shares practical learnings with the team.
An owner who makes sound decisions amid ambiguity and remains accountable for quality, timelines, and outcomes.
A collaborative teammate who raises the creative bar, supports others’ growth, and embodies Hinge Health’s leadership principles.
8+ years of professional experience in motion design, video, editing, or a related creative discipline.
A portfolio demonstrating strong motion craft, conceptual thinking, visual storytelling, animation, and production judgment.
Advanced understanding of motion principles, including timing, pacing, easing, eye trace, tension and release, and visual hierarchy.
Experience leading creative work from brief through final delivery, including storyboards, style frames, animation, visual effects, and final output.
Experience building or improving motion systems, templates, production workflows, and standards that help teams work more effectively.
Advanced proficiency in motion design and production tools, including Figma, Final Cut Pro, Cinema 4D, Rive, or equivalent tools.
Curiosity about AI-enabled creative tools and the judgment to use them responsibly while protecting quality, originality, accuracy, and brand integrity.
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
Participation in our Employee Stock Purchase Plan (ESPP), allowing you to acquire company stock via payroll at a 15% discount against the lower market price.
Comprehensive and inclusive medical coverage and benefit programs for you and your dependents.
Flexible retirement savings through Traditional or Roth 401(k) investment paths.
Dedicated lifestyle stipends designed to fuel your professional growth and continuous learning.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is building the team that is transforming how millions of people access musculoskeletal care. As a Recruiting Coordinator, you will be the engine that keeps our hiring moving. You will be the first touchpoint for many of our candidates, playing a critical mission-driven role in ensuring they have a seamless, inclusive, and positive experience. By managing the complex logistics of scheduling and coordination, you allow our recruiters and hiring managers to focus on finding the best talent to achieve our mission of helping people move beyond pain.
Deliver a World-Class Candidate Experience: You will own the scheduling logistics for high-volume interview loops, ensuring every candidate feels respected and valued through timely, clear, and professional communication.
Drive Operational Excellence: You will maintain 100% data integrity within our Applicant Tracking System (Ashby), ensuring that candidate records, interview stages, and feedback forms are accurate and up-to-date.
Partner for Success: You will collaborate closely with Talent Partners and Hiring Managers to solve scheduling puzzles, manage calendar changes, and ensure interview panels are prepared and on time.
A Master of Details: You understand that small details matter. You double-check time zones, confirm links, and catch errors before they happen.
Resilient & Adaptable: You thrive in a fast-paced environment where priorities shift. When a schedule changes at the last minute, you stay calm and find a solution that works for everyone.
A \"Learn-it-all\": You are eager to learn the ins and outs of Talent Acquisition. You proactively ask questions to understand why we do things and look for ways to make our processes better.
1+ years of experience in an administrative, coordination, or customer-facing role (internships included).
Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets) and the ability to manage complex calendars.
Strong written and verbal communication skills with a focus on professional email etiquette.
Experience with an Applicant Tracking System (e.g., Ashby, Lever, Greenhouse).
Experience working in a high-growth startup or fast-paced corporate environment.
Familiarity with Slack and Zoom.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are seeking a highly skilled Workday System Analyst to join our dynamic team. The ideal candidate will have extensive experience in the Workday system in different modules, including business process definitions, securities, advanced compensation, reporting, and security configurations. This role will be pivotal in ensuring the smooth operation and optimization of our Workday system. We are looking for someone with strong analytical skills and attention to detail. Additionally this role will require excellent communication skills and collaboration skills. The ideal candidate thrives in a fast paced environment with the ability to work independently and manage multiple tasks simultaneously.
Define and manage business processes within Workday to ensure they meet organizational needs.
Evaluating and adapting Workday bi-annual feature release.
Evaluating and adapting Workday AI features.
Oversee advanced compensation processes, including merit cycles, bonus plans, and equity plans.
Manage position management processes, ensuring accurate and efficient handling of job requisitions, position changes, and organizational hierarchies.
Develop and maintain custom reports for business needs.
Configure and manage security roles and permissions to ensure data integrity and compliance with internal policies.
Collaborate with cross-functional teams to identify and implement system improvements and enhancements.
Provide training and support to end-users to maximize the effective use of Workday.
A \"Learn-it-all\": You stay ahead of the curve on Workday features and best practices, constantly looking for ways to leverage new functionality to solve business problems.
A Trust Builder: You communicate effectively across technical and non-technical teams (Finance, IT, HR), translating complex system requirements into clear business solutions.
Resilient & Analytical: You thrive in a fast-paced environment and use your strong analytical skills to troubleshoot issues and \"make results happen,\" even when the path forward isn't immediately clear.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree in Human Resources, Information Technology, Business Administration, or a related field
3+ years of experience working with Workday, specifically in business process definitions, advanced compensation, position management, reporting, and/or security
Workday certification in any module
Experience with Workday reporting tools, including custom report writing
Familiarity with Workday security configuration and role-based permissions
Experience in a fast-paced, high-growth environment
Strong problem-solving skills and the ability to think critically
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com/
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being support: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the Personnel and Candidate Privacy Policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is a digital health company focused on delivering evidence-based solutions for musculoskeletal (MSK) pain. By combining personalized exercise therapy with virtual care, Hinge Health empowers individuals to manage and reduce chronic pain - improving quality of life and reducing healthcare costs. We partner with employers and health plans to provide these solutions at scale, helping organizations enhance employee health and productivity.
With the launch of HingeSelect, we’re taking the next big step: integrating digital and in-person care for improved outcomes and a better member experience. We are also improving our processes around ingesting and handling member data with focus on security, observability and traceability.
We are looking for a Backend Software Engineer who is passionate about creating exceptional user experiences using Golang, gRPC based micro-services. As a member of the Accounts team, you will help build and shape new improved experiences with impact across the whole company. A resilient and scalable Accounts system ensures both stability and helps with growth of our member base. This role has a strong focus on user identity and account management — registration, authentication, authorization, and identity provider integrations — so hands-on experience with identity management platforms (e.g., Auth0, Okta) and IAM concepts (SSO, OIDC, SAML, MFA/passwordless auth) is highly valued. You’ll work closely with product managers, designers, and backend engineers to build scalable, performant, and accessible applications.
This is a unique opportunity to contribute to a high-impact product in its early stages. You’ll play a key role in defining the technical foundations and ensuring a seamless and delightful experience for users. The ideal candidate thrives in cross-functional collaboration, is comfortable with ambiguity, and cares deeply about product quality and user experience.
Backend engineers at Hinge Health contribute to their team’s success by architecting and implementing end-to-end solutions, well-tested performant APIs and data models. In addition, candidates will profile their systems to stay out ahead of scaling bottlenecks, and help maintain a high bar with thoughtful and constructive code reviews.
We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our production systems rely on Golang, gRPC, AWS, Postgres, Redis, and temporal. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
At minimum, 3+ years of non-internship full time professional software development experience
2+ years of experience with at least one software programming language
2+ years of experience in the full software development life cycle
Experience delivering large software projects or features in a production environment
Proficiency in at least one modern programming language (e.g., Golang, Python, Java, JavaScript, etc.)
Experience with AI technologies for software design and coding assistance
Experience mentoring or onboarding junior engineers
Familiarity with distributed systems, cloud infrastructure, or scalable architectures
Experience with healthcare technology or regulated environments
Experience with Agile development practices
Experience with data ingestion, integration and security
Good understanding and practical knowledge in cloud based services (e.g. gRPC, protobufs, temporal, Docker/Kubernetes, cloud services such as AWS, etc.)
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development with dedicated stipends.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences, and costs to help people move beyond their pain.
The platform addresses a broad spectrum of MSK care – from acute injury to chronic pain to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs, and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the Personnel and Candidate Privacy Policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
The Staff Regulatory Affairs Engineer is the primary regulatory strategist and architect for our AI/ML Software as a Medical Device (SaMD) portfolio. While many companies view Regulatory Affairs as a purely administrative function, at Hinge Health we leverage this role as a technical discipline—hence the \"Engineer\" title.
In this role, you will be responsible for the hands-on authorship and management of regulatory submissions (510(k), De Novo, Pre-Subs) for our cutting-edge AI products. You will partner closely with Product, Clinical, and Engineering teams to interpret the evolving FDA framework for AI/ML, helping us navigate complex pathways like Predetermined Change Control Plans (PCCP). You will also own the internal regulatory functions that support our Quality Management System, ensuring our rapid innovation remains compliant.
Submission Leadership (AI/ML SaMD): Lead the planning, authorship, and submission of regulatory filings (510(k), De Novo, Q-Submissions) for AI/ML-enabled software. You will be the primary author, not just a reviewer, translating complex technical and clinical data into compelling regulatory narratives.
Regulatory Strategy & AI Policy: Develop and execute regulatory strategies for new product introductions and major software updates. You will serve as the internal authority on the FDA’s evolving AI/ML Action Plan, guiding the business on how to validate and monitor adaptive algorithms.
Design Control & Change Impact: Participate in Design Reviews and Change Control Boards (CCB) to assess the regulatory impact of software changes. You will determine when a new 510(k) or \"Letter to File\" is required, specifically evaluating changes to AI models and retraining pipelines.
QMS & Internal Compliance: Support the maintenance of the Quality Management System (QMS) by ensuring regulatory requirements (21 CFR 820, ISO 13485) are reflected in internal procedures. You will act as the Regulatory representative during internal and external audits (FDA, ISO).
Promotional Review: Review and approve labeling, marketing materials, and user manuals to ensure claims are substantiated and consistent with cleared indications for use.
Post-Market Surveillance & Vigilance: Partner with Quality to monitor post-market performance of AI models. You will lead the assessment of complaints for regulatory reporting requirements (e.g., eMDRs) and manage any necessary recalls or field actions.
Cross-Functional Coaching: Educate technical teams on regulatory principles, demystifying the submission process and helping engineers understand how their documentation directly supports regulatory clearance.
Education: Bachelor’s degree in Biomedical Engineering, Software Engineering, Regulatory Science, or a related technical/scientific field.
Experience: A minimum of 4-6 + years of experience in Regulatory Affairs within the medical device industry, with a minimum of 3 years focused on Software as a Medical Device (SaMD) or Digital Health.
Submission Expertise: Proven track record of authoring and clearing US FDA Class II submissions (510(k) or De Novo). Experience interfacing directly with FDA reviewers during the review clock.
Technical Fluency: Ability to understand software architecture, cloud infrastructure, and AI/ML concepts sufficiently to describe them to regulators. Familiarity with IEC 62304 and FDA Guidance on Software Validation.
AI/ML Specifics: Direct experience with regulatory submissions involving Machine Learning, Deep Learning, or Computer Vision. Familiarity with Good Machine Learning Practice (GMLP) principles and Predetermined Change Control Plans (PCCP).
International Experience: Experience with international registrations, particularly EU MDR (CE Marking) for software, or Health Canada requirements.
Data Analysis: Ability to review statistical analysis plans and clinical validation reports to ensure they meet regulatory expectations for substantial equivalence or safety/effectiveness.
Agile Integration: Experience working in an Agile/Scrum environment and adapting regulatory submission timelines to iterative software release cycles.
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is seeking a Firmware Engineer to join our Hardware Engineering team. In this role, you will play a key part in designing and developing our next-generation hardware products.
As a junior-to-mid-level engineer, you will work on diverse projects, driving firmware / embedded software for highly integrated medical devices. You will work cross-functionally with electrical, mechanical, and manufacturing teams to bring products from concept through production.
The ideal candidate is excited about solving real problems with hardware – your work will have a direct impact on reducing pain and improving the lives of our millions of members. In joining our HW group within the broader R&D organization, you will be part of a highly capable, motivated, small team where your contributions and ideas truly matter.
Develop firmware for highly integrated embedded devices that are loved by our members and make a real positive impact
Work at all stages of the product development process, from exploration and prototyping to detailed design, testing, and ramping to mass production
Collaborate closely with electrical, mechanical, and senior firmware engineers on system architecture and integration
Ensure design quality and meeting medical device regulatory requirements with clear documentation and robust testing
Support DevOps for embedded software, including automation of building and testing code
Keep abreast of the latest developments in AI and leverage the tools in a way that makes sense for firmware
2+ years of professional experience in Firmware or Embedded Software, writing code for consumer electronics, medical devices, or other highly integrated embedded hardware
Strong expertise with C in a firmware / embedded systems context
Proficient with low-level drivers (ADC, PWM, etc.) and communication protocols (I2C, SPI, UART, etc.)
Proficient in Python for creating tools for firmware testing and task automation
Experience developing in a team environment using version control (Git) and with embedded development tools and workflows (setting up build systems, J-Link, debugging)
Familiarity with Electrical Engineering design – You can read datasheets and schematics, or deep dive with an EE to do a pin/peripheral allocation for an MCU
Competency with standard lab equipment such as oscilloscopes, logic analyzers, multimeters, and power supplies
Experience working in medical device development or, alternatively, within another highly regulated industry (aerospace, automotive, etc.)
Experience developing firmware with the help of AI, both as a copilot and in agentic mode
Experience developing with an RTOS, especially Zephyr
Experience with Nordic nRF5x SoCs and the Nordic Connect SDK
Experience with Bluetooth LE
Experience with bootloaders, firmware update, and managing memory maps
Familiarity with DevOps for embedded – CI pipelines (GitHub Actions, GitLab CI) and automated testing with hardware-in-the-loop (HIL) setups
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain.
The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development with dedicated stipends.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
At Hinge Health, we’re transforming care at scale, helping millions of people live pain-free lives. Now, we're looking for a Director of Product Management to lead one of our most member-critical product areas: the Member Journey.
Member Journey defines the framework for the end-to-end experience. That includes how members enroll, receive care, and see a reduction in their pain through Hinge Health. This is the leader for a group of product pods directly tied to our core member outcomes: onboarding, long term retention, new program growth, and outcomes. Done well, it turns an employer benefit into a habit-forming care relationship.
As a Director of Product Management, you'll lead a team of PMs to define the vision for the next-generation member experience in digital healthcare, including how personalization and AI reshape what it means to deliver care at scale.
Set the Strategic Vision: Define and communicate a multi-year product vision and strategy for the Member Journey neighborhood, ensuring alignment with Hinge Health's broader goals.
Lead and Grow the Team: Manage, mentor, and develop a high-performing team of Product Managers. Foster a culture of ownership, member obsession, and operational excellence.
Drive Enrollment, Retention, and Outcomes: Transform the member lifecycle from triage through long-term retention and ultimately driving long term change for members. Identify friction points, develop program platforms, growing our suite of programs and program extensions, and developing habits that keep members coming back.
Scale for New Care Programs: Build a member experience that extends gracefully to new conditions and care models without creating fragmentation or inconsistency across the product.
AI & Personalization Innovation: Define and execute how AI and personalization make the member experience more adaptive, relevant, and effective.
Collaborate Cross-Functionally: Partner deeply with Clinical, Design, and Data Science to understand member needs and translate them into a cohesive product roadmap. Work with Engineering and Design to ensure high-quality, scalable execution.
Bachelor's degree in a relevant field.
10+ years in Product Management building consumer-facing products or B2B2C platforms
4+ years managing a team of Product Managers/Senior Product Managers
Experience managing foundational platforms at scale, not just owning features.
Comfortable working with distributed teams and US-based stakeholders (Pacific Time)
Technical fluency, specifically ability to engage deeply on data models, experimentation infrastructure, and system design
Exceptional written and verbal communication skills to work effectively in async, globally distributed teams, paired with strong project management and a bias for urgency to drive execution.
Experience in Digital Health or consumer health products.
Experience managing platform teams and driving significant architectural designs.
Familiarity with AI/ML applications in personalization, recommendations, or behavior change.
Strong background in experimentation and A/B testing at scale.
Experience with consumer lifecycle management, activation funnels, or engagement mechanics.
Hinge Health is moving people beyond pain by transforming how it’s treated and prevented. Combining advanced technology, AI, and a dedicated care team of experts, we guide people through personalized MSK care directly from their phones. Our platform addresses the full spectrum of musculoskeletal needs—from acute injury and chronic pain to post-surgical rehabilitation—helping members reduce pain, improve function, and avoid unnecessary surgeries.
Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Trusted by leading employers and health plans—including Land O’Lakes, L.L. Bean, Salesforce, US Foods, and Verizon—Hinge Health serves more than 18 million people. Learn more at www.hingehealth.com
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Grow with us - buy discounted company stock through our ESPP with easy payroll deductions.
Modern life stipends: We also offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally..
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
At Hinge Health, we're transforming how millions of people access musculoskeletal care—helping them move beyond pain through AI-powered, personalized healthcare. As a Client Executive, you'll be the strategic architect behind our most valuable partnerships, managing a portfolio of complex Enterprise and Jumbo clients who trust us to deliver exceptional outcomes for their members.
This role is ideal for someone who thrives in complexity. You'll manage strategic relationships with enterprise clients, navigating multiple stakeholder groups (e.g. client, consultant, health plan, etc), competing priorities, and high-stakes conversations. Success demands independent problem-solving—when challenges arise, you'll be expected to develop and present solutions rather than simply escalate problems. You'll work across multiple cross-functional teams (Growth, Sales, Data, Marketing, Operations, Product, Clinical) to deliver outcomes, requiring strong project management skills and the ability to influence without direct authority.
The ideal candidate is energized by building executive relationships (internally and externally) and solving complex business challenges. You should be someone who naturally gravitates toward strategic thinking, enjoys high-stakes conversations, and finds fulfillment in turning client challenges into expansion opportunities.
Strategic Account Retention
Drive exceptional client retention through proactive relationship management, strategic account planning, and early risk identification across your assigned portfolio of strategic enterprise accounts. Build deep, multi-threaded client relationships that create sustainable competitive advantage and position Hinge Health as an indispensable strategic partner rather than a vendor.
Executive Relationship Management
Build and maintain meaningful relationships per client across different organizational levels. Identify decision-makers, map influence networks, and establish trust with C-suite executives through strategic value conversations that demonstrate measurable business impact.
Independent Strategic Thinking
When facing client challenges, research solutions, analyze options, and present recommendations with data-driven rationale. Facilitate cross-functional problem-solving and drive decisions without constant management oversight, acting as the trusted advisor clients turn to during critical moments.
Revenue Impact Focus
Understand how each client interaction connects to business outcomes (retention, expansion, competitive positioning) and articulate the specific value you're creating through relationship investments. Consistently achieve 100%+ net revenue retention through strategic renewals and expansion opportunities.
A Strategic Relationship Builder: You don't just manage accounts—you architect partnerships. You naturally build trust with C-suite executives and can navigate complex organizational hierarchies with ease.
An Independent Problem Solver: When challenges arise, you don't escalate—you investigate, develop solutions, and present recommendations. You thrive in ambiguity and can facilitate cross-functional alignment without formal authority.
Resilient Under Pressure: You energize during renewal seasons and high-stakes negotiations. Compressed timelines and competing priorities don't overwhelm you—they motivate you.
Data-Driven and Strategic: You translate complex data (utilization metrics, claims analyses, stakeholder feedback) into compelling executive-level narratives that drive purchasing decisions and strategic alignment.
10+ years in enterprise account management with demonstrated success managing strategic client relationships. Healthcare, benefits, or SaaS experience strongly preferred.
Proven track record of managing strategic enterprise accounts simultaneously while maintaining exceptional retention rates (95%+) in high-growth or competitive environments.
Complex stakeholder management expertise across multiple organizational levels, including C-suite executives, procurement teams, and operational stakeholders.
Strategic relationship building with ability to establish trust quickly, maintain engagement during extended renewal cycles (12+ months), and recover from at-risk accounts. Must provide specific examples of turning around challenging client situations.
Experience achieving 100%+ net revenue retention, including managing contract negotiations, performance guarantee discussions, and pricing conversations with procurement and C-suite stakeholders.
Experience navigating organizational changes (mergers, leadership transitions, budget cuts) while preserving client relationships and identifying expansion opportunities.
Experience working with intermediaries (consultants, brokers, health plans) who influence but don't control purchasing decisions.
Demonstrated ability to conduct competitive analyses and translate complex data (utilization data, claims analyses, stakeholder feedback) into executive-level presentations that drive purchasing decisions.
Startup experience valued for adaptability and ownership mindset.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Pain reduction isn't a vanity metric at Hinge Health — it's the mission. The Outcomes pod owns the member-facing surfaces that make clinical progress visible (pain logging, health assessments, outcomes visualization) and the Assessment Service, the company-wide platform that powers every structured survey and PROM across Migraine, Perisurgical, Women's Pelvic Health, and beyond. As the Engineering Manager for this team, you'll lead 8 engineers at the intersection of consumer product craft, clinical measurement rigor, and platform engineering — turning clinical signal into product bets and operating the infrastructure the entire organization depends on.
In your first 3 months, you will:
Build trusted partnerships with your PM, Data Scientist, and cross-neighborhood engineering leads. Understand the full stack — from the React Native client (phoenix) through phoenix-bff to assessment-service — and complete your first code reviews and PR merges.
Audit the current Assessment Service roadmap, catalog inbound requests from partner pods (Migraine, Perisurgical, Enrollment), and establish a transparent prioritization framework that balances internal roadmap with external partner needs.
Immerse yourself in the team's experimentation culture: review active A/B tests on pain logging cadence and member engagement, and set expectations for rigorous go/no-go criteria going forward.
In your first 6 months, you will:
Ship at least one experiment that demonstrably moves a core clinical metric — pain reduction, survey engagement, or PSFS improvement — and build the analytical discipline so results are trusted org-wide.
Define and publish contribution patterns for the Assessment Service so partner pods can extend the platform without creating bottlenecks, reducing ad-hoc cross-team coordination overhead.
Deepen the pod's AI-native development practices — expanding use of autonomous agents, CI-enforced harness engineering patterns, and developer tooling that increases engineering throughput.
In your first year, you will:
Own the outcomes product surface end-to-end: pain logging UX, progress tracking, outcomes visualization, and health assessment experiences that members love and clinicians trust.
Ensure Outcomes data is a durable company asset — well-modeled, well-documented, and wired into the clinical and commercial reporting stack — not just a sprint metric.
Grow and develop a high-performing team, raising the engineering bar through hiring, mentorship, and career-ladder progression while sustaining a culture that values both clinical impact and platform reliability.
A builder who stays close to the code. You're a hands-on engineering leader (~15% IC time) who reviews PRs, contributes architecture input, and earns trust through technical credibility — not just org-chart authority. You embody Hinge Health's Lead at All Levels principle.
A systems thinker with product instincts. You can reason across service architecture, data modeling, and client-side UX tradeoffs — and you know when a platform decision will ripple across a dozen downstream consumers.
An experiment-minded operator. You don't just ship features; you design bets, define success criteria, and hold the team accountable to outcomes. You exemplify Hustle — measuring yourself by results and impact, not actions or good intentions.
A cross-functional partner. You communicate clearly across engineering, clinical, data science, and product teams to align on shared goals — demonstrating Effective Communication and Accountability.
Bachelor's degree in Computer Science, Engineering, or a related technical field
3+ years of experience managing a team of 5+ engineers in a product or platform engineering environment
Full-stack or backend-heavy engineering background, with the ability to reason about service architecture, data modeling, and client-side UX tradeoffs
Experience owning a shared platform or service consumed by multiple internal teams — with the judgment to balance internal roadmap with external partner needs
Track record of running experiments and reasoning about outcomes metrics — not just shipping features
Clinical or Health Data Experience: Familiarity with PROMs, clinical outcomes measurement, or regulated health data (HIPAA); ability to partner credibly with clinical stakeholders on what to measure and how
Assessment or Survey Systems: Experience building or operating structured data collection systems — survey flows, configurable templates, response validation, and downstream data pipelines
Server-Driven UI / Configurable Layouts: Familiarity with SDUI patterns for forms and assessment experiences; bonus if in a mobile context
React Native / Mobile: Working knowledge of React Native or equivalent mobile development experience
AI-Native Development Practices: Active use of Cursor, Claude Code, or equivalent tools as part of the engineering workflow; experience building or maintaining CI-enforced harness engineering patterns
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we're using technology to scale and automate the delivery of healthcare — starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences, and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care — from acute injury, to chronic pain, to post-surgical rehabilitation — through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs, and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for a Growth Marketing Manager who will lead initiatives that drive member engagement through lifecycle marketing campaigns and serve as a consumer product marketer for new programs and products. This is a hybrid role where you'll spend your time designing and running multi-channel campaigns (email, SMS, push, direct mail) that keep members active and engaged, while also partnering with product teams to bring new offerings to market with compelling messaging and go-to-market strategies.
You'll work closely with our clinical team (the physical therapists, coaches, and care managers who work directly with members) to ensure marketing and clinical touchpoints work together to drive better member outcomes. You'll also partner with data science, creative, and product teams to design experiments, build personalized experiences, and measure what's working.
At Hinge Health, we're building AI into everything we do. In this role, you'll be on the forefront of AI in marketing, using AI tools to accelerate your work and partnering with our AI and product teams to develop smarter, more personalized member communications. We're looking for someone who is already using AI in their day-to-day and is excited to push it further.
Drive member engagement through lifecycle campaigns. Own strategy and experimentation to move key engagement metrics by designing multi-channel campaigns (email, SMS, push, direct mail) that get members to start their program, stay active, and come back when they disengage.
Run a rigorous experimentation program. Develop hypotheses rooted in data and member insights, design and execute experiments, analyze results, and turn learnings into action. You'll always have experiments in flight and a roadmap of what's next.
Lead new program and feature launches. Partner with product teams to bring new programs and features to members. That means surfacing consumer insights to shape the roadmap, developing messaging and value propositions, and owning go-to-market strategy and execution.
Work hand-in-hand with our clinical team. Collaborate with the physical therapists, coaches, and care managers who work directly with members to ensure marketing and clinical communications reinforce each other and drive better member outcomes.
Push the boundaries of AI in marketing. Partner with our AI and engineering teams to develop smarter, more personalized member communications. Use AI tools in your own work to move faster and think bigger.
Analyze and optimize relentlessly. Dig into campaign performance data to find what's working and what's not. Present clear, data-driven recommendations to leadership and cross-functional partners.
Collaborate across the company. Work with data science, creative, engineering, product, and operations teams to get things done. You'll need to influence without authority and build strong partnerships to deliver on complex initiatives.
Minimum 2 years of relevant work experience in consumer growth marketing, lifecycle marketing, consumer product marketing, with demonstrated progression in scope and impact. B2C experience required, ideally in digital health, healthcare, wellness, or consumer technology.
Lifecycle marketing and experimentation: proven track record of building and executing lifecycle campaigns across channels (email, SMS, push, direct mail), including designing rigorous experiments, analyzing results, and using data to drive ongoing optimization. Comfortable working with analytics tools and partnering with data science teams on segmentation, targeting, and measurement.
Consumer product marketing: experience developing consumer messaging, value propositions, and go-to-market strategies for product launches. Able to translate product capabilities into compelling narratives that resonate with consumers.
AI-forward: experience leveraging AI tools (e.g., AI-driven content generation, automated analysis, personalization platforms, LLMs) in your marketing work. You don't need to be an engineer, but you should be someone who actively adopts AI to work smarter and faster.
Cross-functional leadership and communication: demonstrated ability to lead and influence complex, multi-stakeholder initiatives without direct authority across product, engineering, data science, creative, and operations. Able to articulate strategy, results, and recommendations clearly to both technical and non-technical audiences, including senior leadership.
Proactive and independent: you set your own priorities, anticipate risks, troubleshoot issues, and drive projects forward with minimal oversight. You have a bias toward action and a commitment to continuous improvement.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team securing the platform that helps millions of people move beyond musculoskeletal pain. As Hinge Health's engineering organization embraces AI-assisted development — including AI-powered code generation, automated PR review workflows, agent sandboxing, and MCP gateway integrations — we need a Lead Security Engineer who will build the security guardrails, tooling, and standards that ensure we ship with confidence. You'll sit at the critical intersection of cloud security, AI-enabled engineering, and identity & access management, partnering closely with Application Security, SRE, and R&D Engineering to design and enforce security-by-design principles across our AWS environment, CI/CD pipelines, and developer tooling. This is your chance to make a real impact on the lives of millions by driving advancements in healthcare security — ensuring utmost compliance and privacy while enabling engineers to move fast and safely.
Candidates must be within commuting distance to New York City
A Security-First Thinker: You instinctively design systems that are secure by default, and you know how to balance security rigor with engineering velocity.
An AI-Savvy Engineer: You're energized (not intimidated) by the rapid adoption of AI-assisted development and see it as an opportunity to build novel security frameworks.
A Trust Builder: You communicate effectively across engineering, compliance, and leadership teams — authoring clear, plain-spoken technical proposals that drive alignment.
A Learn-it-all: You stay ahead of emerging threats and continuously evolve your approach — from adversarial ML to supply chain attacks on AI pipelines.
A Leader at All Levels: You're hands-on in code and architecture, but you also mentor others and help the team self-organize around measurable outcomes.
Bachelor's degree in a technical, engineering, or scientific field — or comparable education/experience
3+ years in cybersecurity, with 3+ years focused on security operations or IAM
2+ years of experience in cloud security operations, specifically AWS
2+ years of coding experience (e.g., Python, Go, or TypeScript) with hands-on experience developing Terraform and infrastructure-as-code
Hands-on experience securing AI/ML systems, including data pipelines, model deployments, API integrations, and their security challenges
AWS Solutions Architect or Security Specialty certification
AI/ML security certifications or familiarity with adversarial machine learning threats and mitigation strategies
Experience building or integrating security controls into CI/CD pipelines and AI-assisted development workflows
Experience managing an Enterprise IdP, especially Okta, with deep understanding of OAuth 2.0 and SAML
SOC 2, PCI, or HIPAA audit/training certifications
Knowledge of low-level networking principles
In your first 3 months:
Audit current cloud security posture and IAM architecture across our AWS environment; build relationships with key stakeholders in Application Security, SRE, and R&D Engineering.
Assess existing AI-assisted development tooling (Claude Code, Cursor, MCP gateway) for security risks and begin developing a governance framework.
In your first 6 months:
Design and implement AI-driven tools and workflows to enhance security monitoring, threat detection, incident response, and IAM governance.
Develop and enforce policies and protocols to protect AI tools and platforms from misuse, data breaches, and external threats — including secure agent sandboxing and MCP server governance.
Deliver IAM solutions enabling secure, granular access controls that enforce least privilege principles, utilizing automation and AI for privilege escalation and approvals.
In your first year:
Own the security strategy for AI-enabled development and cloud infrastructure, acting as the primary subject matter expert for security engineering across the organization.
Ensure all compliance regulations — including HIPAA, privacy, and relevant security frameworks — are met for new services, AI tooling, and infrastructure.
Develop and drive cybersecurity initiatives related to incident response, threat intelligence, vulnerability management, and monitoring tools.
Mentor team members in adopting new security tools and processes; educate the broader organization through knowledge-sharing sessions and author clear technical proposals with measurable security OKRs.
At Hinge Health, we're using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
Learn more at hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is a company that recognizes the value of design – as a Senior Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating cohesive and intuitive product experiences. Our team is at the center of solving impactful problems for millions of members who are managing their joint and muscle health, and making a meaningful difference in their lives.
In this role, you are identifying the \"right\" problems to solve and bridging complex business goals with user needs. You will own a broad product area within your pod and lead the end-to-end design process—from initial discovery and validated hypothesis testing to final high-fidelity execution and engineering handoff. You are expected to proactively reduce ambiguity and ensure that even the most complex user flows feel intuitive, contemporary, and simple.
We’re looking for designers that excel in the ability to simplify complex challenges into impactful user experiences, care deeply about the quality of their work (the \"last 10%\" of polish), and bring a genuine desire to learn about our members.
End-to-End Delivery: Deliver pod-level business outcomes by managing high-complexity projects from concept to launch.
Hypothesis-Driven Design: Turn ambiguous business goals into a roadmap of validated hypotheses and define success through measurable user outcomes.
Collaborate Across Teams: Work with cross-functional teams to create an integrated experience across mobile and desktop platforms.
Optimization: Use A/B testing, user research, and data science insights to refine product strategies, improving time-to-value and member engagement.
Design at Scale: Use and contribute to our design system to build scalable components and patterns that support consistency and efficiency.
Champion Quality: Obsess over micro-interactions, edge cases, and visual polish to raise the perceived quality of your pod's output.
Mentorship: Act as a mentor and role model for less experienced designers, providing direct, actionable feedback to elevate team excellence.
A minimum 2+ years of product design experience, including partnering with product and engineering teams.
Bachelor’s Degree in Interaction, Industrial, Product, Service design, HCI, or equivalent experience.
A polished portfolio demonstrating end-to-end ownership of successful product launches, with strengths in both interaction and visual design.
Command of visual design principles (layout, iconography, typography) with a track record of advancing interface aesthetics.
Fidelity for resonance: Proficient in prototyping across multiple fidelities to test emotional resonance and communicate design intent.
Data fluency: Comfortable using research and data to shape, validate, and articulate design decisions.
Design thinker for complex systems: Energized by thorny user needs and opportunities to simplify workflow inefficiencies.
AI Curiosity: Actively explore how emerging tools like generative AI can enhance workflows or define the logic for AI-driven features (addressing trust and transparency).
Multimedia Mastery: Experience designing seamlessly across mobile, desktop, and wearables.
Passion for Healthcare: Committed to helping others live healthier lives through design and technology, with relevant industry experience.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We're looking for a Senior Staff Data Engineer to be the technical backbone of our Data & ML Platform team — the foundation powering analytics, product experiences, and machine learning across Hinge Health. This is a high-ownership IC role for someone who wants to set the technical vision for the platform, drive architecture across organizational boundaries, and shape how Hinge Health builds on data and ML for years to come.
Your scope extends beyond any single team or system. You'll own the most consequential architectural decisions across the data platform — how streaming and batch systems converge, how data models serve both analytical and ML workloads, and how the platform evolves as the company's AI ambitions scale. You'll work in a modern stack including Python, SQL, Spark, dbt, Kafka, Flink, Databricks, and AWS, and increasingly at the boundary where data platform meets ML platform — feature pipelines, serving layers, and the infrastructure that makes ML models production-ready.
This is not a role where you go deep on a single system. You'll operate across the full platform surface — identifying the highest-leverage technical problems the organization faces, driving alignment across engineering, Data Science, and product teams, and making architectural decisions that others build on. You should be equally comfortable authoring a platform-wide technical strategy, debugging a production incident, mentoring senior engineers, and explaining tradeoffs to leadership.
Set the technical vision for the data platform: Own the long-term architectural direction for how streaming and batch systems, data models, and serving layers fit together. Make the architectural decisions that other teams and engineers build on — balancing reliability, performance, cost, and long-term maintainability across the platform.
Build at the intersection of data and ML platform: Design the infrastructure that connects the data platform to ML workloads — feature pipelines, feature stores, and serving layers. Partner with Data Science to ensure the data platform produces ML-ready data and supports model training and inference workflows reliably.
Raise the engineering bar across the organization: Set standards that extend beyond your immediate team — data modeling patterns, schema governance, testing practices, pipeline reliability, and code quality. Mentor senior engineers, influence engineering culture, and be the technical authority the broader R&D organization looks to on data platform decisions.
Drive cross-organizational technical initiatives: Lead complex initiatives that span multiple teams, services, and domains. Define data contracts with upstream services, drive schema evolution strategies, and resolve systemic technical friction between data producers and consumers across the company.
Own platform reliability and operational excellence: Drive the reliability posture of the most critical data systems. Lead improvements in observability, data quality, incident response, and cost efficiency at a platform level — making the data foundation trustworthy enough that every team in the organization can build confidently on top of it.
A minimum of 4+ years of hands-on data engineering experience
Bachelor’s Degree (or equivalent) in Computer Science, Engineering, or a related technical field.
Experience architecting data systems across batch and streaming paradigms, including technologies such as Kafka, Flink, Spark, or equivalent.
Strong proficiency in Python and SQL, with deep experience in distributed data processing frameworks and data platform design.
Data and ML platform crossover: You've built or contributed to ML platform infrastructure feature pipelines, feature stores, model serving, or MLOps tooling — as a natural extension of your data engineering work. You understand the ML lifecycle well enough to design data systems that serve it effectively.
Track record of setting technical direction across an organization — driving alignment across multiple teams, making architectural decisions with broad impact, and delivering outcomes without formal authority.
Demonstrated experience mentoring senior engineers and influencing engineering culture and standards beyond your immediate team.
Data Engineering: 10+ years of hands-on data engineering experience, with a significant portion spent in platform or infrastructure roles building systems that other teams depend on.
Built in a growth-stage environment: Your strongest work was at a mid-sized or scaling company where you had to make foundational architectural decisions — not at a large tech company where the platform was already built.
Deep data modeling and governance instincts: You care about schema design, data contracts, and data quality as much as you care about pipeline throughput. You've driven improvements in how upstream services produce data and how downstream teams consume it.
Product and business awareness: You connect your technical work to the problems the business is trying to solve. You understand the product use cases your platform enables and use that context to prioritize and make better architectural choices.
Operational rigor in regulated environments: You value SLOs, incident management, and observability as first-class concerns. Experience in HIPAA, SOC 2, or similarly regulated environments is a plus.
Experience with Databricks ecosystem: Delta Lake, MLflow, Unity Catalog — familiarity with this stack accelerates your impact.
AI-forward engineering practices: You actively use AI-assisted development tools and see them as a force multiplier for both your own productivity and the team's.
This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week for a full 8-hour business day. On remote days, employees are expected to work during core business hours with flexibility. The office is part of a dog-friendly workplace program, and while travel is not regularly required, occasional off-site/on-site events may occur. Physical demands are minimal and primarily involve standard office activities such as sitting, typing, and video conferencing.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
ABOUT THE ROLE
Hinge Health is a digital health company focused on providing innovative, evidence-based solutions for musculoskeletal (MSK) pain. Through a combination of personalized exercise therapy and virtual care, Hinge Health helps individuals manage and reduce chronic pain, improving their quality of life while lowering healthcare costs. The company partners with employers and health plans to offer these solutions at scale, improving overall employee health and productivity.
We are seeking a highly skilled Hardware Operations Manager to join our Hardware Operations and Technical Program Management team at Hinge Health. In this role, you will support our Hardware Operations department by driving both new product introduction (NPI) and sustaining engineering initiatives. You will report to the Senior Director, Supply Chain, and work closely with cross-functional teams, including software engineering, product management, quality, and manufacturing partners in both the US and Asia. This position is crucial in helping us navigate the complexities of hardware development and lifecycle management, contributing to the overall success of the company by ensuring seamless integration between hardware and software platforms and delivering high-quality products to our members.
As a Hardware Operations Manager you’ll contribute to the development and maintenance of key components of our AI infrastructure. You’ll collaborate with engineers and data scientists to ensure the platform supports the complex needs of AI models and machine learning workflows.
Lead end-to-end hardware technical NPI programs from concept through launch and into sustaining phases as per the regulatory standards of medical devices
Develop and execute strategic and tactical roadmaps that align with the business vision and objectives across cross-functional teams of HW Eng, SW Eng, supply chain, regulatory across US and Asia
Experience with leading implementation and integration of software platforms with hardware products, collaborating with software engineering and functional stakeholders
Monitor and report on key program metrics, risks, and milestones to senior leadership
Drive cost optimization initiatives without compromising quality or delivery timelines.
Champion process improvements and best practices in hardware operations and program management
5+ years of experience in hardware operations, technical program management, or related fields.
3 + years of experience managing cross-functional teams and projects in a hardware/software environment. 3+ years of experience in software platform implementation and integration with hardware.
Bachelor’s degree in engineering, supply chain, or a related technical field.
Master’s degree in engineering, business, or related field.
Experience in the medical device or digital health industry.
Familiarity with regulatory requirements (e.g., FDA, ISO 13485) for hardware products.
Experience with Agile or Lean methodologies in hardware development.
Proven track record of delivering complex hardware products on time and within budget.
Demonstrated ability to lead programs involving US and Asia-based stakeholders.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Experience working in a high-growth, fast-paced environment.
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are seeking a Business Systems Analyst to join our Finance Systems team, to support and improve our core finance applications, with a primary focus on NetSuite and Zip. In this role, you’ll split your time between day-to-day operational support and larger cross-functional projects that enhance our Procure-to-Pay, Order-to-Cash, and Record-to-Report processes. You’ll work closely with Strategic Finance, Revenue Operations,, Accounting, Procurement, Supply Chain, Data Science, and IT to translate business needs into scalable, well-controlled systems and workflows.
This is a critical role that will directly shape how Hinge Health’s finance organization operates as we scale our hypergrowth public company. You will work at the intersection of finance domain expertise and technical implementation, partnering with the operational teams, engineering teams, and finance stakeholders to build a world-class financial systems foundation.
Build a deep understanding of Hinge Health’s Procure‑to‑Pay, Order‑to‑Cash, and Record‑to‑Report processes and how they map into NetSuite and Zip.
Take ownership of day‑to‑day support for NetSuite and Zip, including triaging user issues, executing configuration updates, and managing permissions.
Document current finance systems processes, configurations, and key integrations to establish a clear baseline for future improvements.
Partner with Accounting, Procurement, Supply Chain, and Revenue Operations to streamline Zip intake, approval, and payment workflows (e.g., vendor onboarding, purchase requests, contract approvals, vendor payments) while maintaining alignment with finance policies and controls.
Enhance NetSuite configuration across core finance modules (e.g., vendors, items, PO and invoice flows, journal entries, basic workflows/scripts) to reduce manual work and improve data quality.
Collaborate with stakeholders to define and deliver reporting and dashboards that increase visibility into spend, purchasing cycle times, accruals, and other key finance metrics.
Contribute to systems projects across the full lifecycle: discovery, requirements, design, testing, deployment, change management, and post‑launch support.
Serve as a go‑to partner for Finance and cross‑functional teams on how to translate business needs into scalable systems designs and well‑controlled workflows.
Lead initiatives to tighten SOX‑aligned controls, close process gaps, and improve audit readiness across finance systems.
Help shape the roadmap for integrations between NetSuite, Zip, and adjacent systems (e.g., HRIS, T&E, contract management, data warehouse/BI), working closely with IT/Engineering.
Champion best practices, training, and documentation so finance stakeholders can adopt new capabilities confidently and maintain high‑quality transactional data at scale.
You are a systems‑minded finance partner who enjoys diving into both the business process and the underlying configuration details to find pragmatic, scalable solutions.
You are a learn‑it‑all: you actively seek feedback, ask great questions, and iterate quickly when priorities shift in a high‑growth environment.
You communicate clearly and concisely with both technical and non‑technical partners, building trust with stakeholders across Finance, Procurement, Legal, IT, and vendor teams.
You are analytical and detail‑oriented, comfortable digging into transactional data to troubleshoot issues, validate changes, and ensure data integrity.
You thrive in ambiguity, can balance operational support with project work, and take ownership to move workstreams forward without needing perfect information.
Experience as a Business Analyst or Business Systems Analyst in a consulting, healthcare, or SaaS environment.
Strong experience with NetSuite (finance modules) including Chart of Accounts structure, saved searches, SuiteQL, SuiteCloud Development Framework reports, and workflows.
Strong experience working with Zip (similar intake to procure / procurement modules)(or similar intake-to-procure / procurement request tools) , including queues, subqueues, workflows, rules, objects. to design and maintain approval workflows.
Requirements-gathering skills: ability to translate stakeholder needs into clear user stories, process maps, and technical/functional specifications.
Are comfortable working in fast-paced, high-growth environments with evolving requirements and tight timelines acrosstimelinesComfort working across both operational support and project work (roughly 50/50 split).
Strong analytical and problem-solving skills; comfortable digging into transactional data to troubleshoot issues and validate changes.
Clear, concise communication skills; able to partner effectively with Finance, Procurement, Legal, IT, Data Science,, and external vendors.
Detail-oriented and organized in documenting all processes created and implemented.
Possess strong understanding of financial accounting processes including General Ledger, multi-entity consolidation, intercompany accounting, and management reporting
Technical proficiency with SQL, Python, or scripting languages for data analysis and integration support, NetSuite developer experience (integrations, restlets, suitescript)
Prior experience implementing or scaling Zip or similar AP system at a growing company.
Knowledge & Exposure of SOX compliance requirements, internal controls for finance systems, and/or ITGC public-company finance processes.
Experience with other finance-adjacent systems (e.g., Avalara, Workday, bank integrations, 3PL carriers, contract lifecycle management tools, data warehouses/BI tools).
Experience with AI solutions and automations.
Background in Accounting, Finance, Information Systems, or a related field, with understanding of GAAP/IFRS reporting requirements.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office is a dog-friendly workplace.
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the Growth Data Platform team to build the decision engine behind Hinge Health’s growth. GDP is the platform that powers the data pipelines, event streams, and intelligence layer that shape member experiences across the growth journey, from the first marketing touchpoint to personalized engagement moments like Daily Streak notifications. As a Senior Software Engineer, you will help transform GDP from a data mover into a real-time decisioning platform by operationalizing ML models, strengthening observability and data trust, and building the systems that route intelligence into execution. You will also help lead the shift toward AI-native engineering, using autonomous agents, test harnesses, and modern data infrastructure practices to scale both engineering productivity and business impact.
We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our production systems rely on React Native, React, Node.js, TypeScript, Nestjs, GraphQL, Docker, Rails, AWS, Postgres, Redis, Apollo, and Redux. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Design and build AI-powered clinical agents using LangGraph.js for stateful orchestration, composing multi-node StateGraphs that handle context gathering, LLM reasoning, and action execution within a shared NestJS service.
Integrate LangSmith for end-to-end AI observability, including prompt versioning and management via LangSmith Hub, automated per-node tracing, evaluation pipelines with golden datasets, and CI-gated quality checks that block regressions before merge.
Develop and maintain agentic workflows that leverage LLMs (Claude Sonnet via AWS Bedrock)
Contribute to the Member-Centric Knowledge Graph and RAG-based retrieval systems that give agents the clinical context, causal evidence, and relationship awareness needed for intelligent decision-making.
Proactively improve the maintainability, availability, and performance of the team's features, and contribute to the team's overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field.
5+ years of non-internship full time professional software development experience.
3+ years of work experience Node JS/ Typescript.
Experience with using AI tools such as Github copilot or Cursor.
Experience delivering large software projects or features in a production environment.
1+ years of hands-on experience building applications with LLMs, including prompt engineering, model integration (e.g., OpenAI, Anthropic/Claude, AWS Bedrock), and evaluating AI output quality.
Experience with agentic AI frameworks such as LangGraph, LangChain, or similar orchestration libraries for building stateful, multi-step AI workflows.
Familiarity with LangSmith or equivalent AI observability/evaluation platforms for tracing, prompt management, and regression testing of LLM-powered features.
Understanding of responsible AI practices including PHI/PII handling, guardrails, and output validation in healthcare or regulated environments.
Experience with AI technologies for software design and coding assistance.
Experience mentoring or onboarding junior engineers.
Familiarity with distributed systems, cloud infrastructure, or scalable architectures.
Implement feature-flag-gated deployments for growth infrastructure changes, ensuring safe rollout of new event handling and email delivery logic without disrupting existing member journeys.
Collaborate with Data Science teams to author Technical Design Documents (TDDs) that govern how ML model outputs are consumed into operational pipelines, aligning engineering, DS, and product before implementation begins.
Wire ML model prediction outputs into the CDP via Segment custom events, bridging DS/ML model scoring to member-facing campaign activation in Iterable.
Provision and manage Terraform infrastructure for data platform resources — declaring Segment Reverse ETL models, destinations, alerts, and SQL permission resources to deploy data pipelines and CDP integrations as code serving as the resilience layer alongside real-time Kafka paths.
Author DBT/SQL data models across growth and analytics — writing CTEs, deduplication logic, and multi-source joins to produce clean, growth-analytics-ready tables consumed by Segment, and downstream marketing systems.
Implement Databricks PySpark jobs for capturing growth data signals — including Spark streaming with Change Data Capture patterns for behavioral events with checkpoint-based fault tolerance and incremental state management.
Setup data quality monitoring and alerting for dbt models, dbr pipelines, event consumers, for pipeline health & critical failures, leveraging Datadog metrics, Metaplane monitoring and PagerDuty escalations maintaining pipeline SLAs on production environments.
Treat data quality as a first-class product requirement by implementing automated checks, observability, and lineage that ensure trusted data delivery to downstream growth and marketing systems.
Experience with healthcare technology or regulated environments.
Experience with Agile development practices.
Experience building multi-agent orchestration systems using Temporal, LangGraph, or similar frameworks for durable, human-in-the-loop workflows.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com/
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being & Growth: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the Personnel and Candidate Privacy Policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is a company that recognizes the value of design – as a Staff Product Designer on our Design System team, you’ll join a tight-knit, collaborative team who cares deeply about creating cohesive and intuitive product experiences. Our team is at the center of solving impactful problems for millions of members who are managing their joint and muscle health, and making a meaningful difference in their lives.
In this role, you’ll directly shape the future of our Design System, focused on creating and evolving shared patterns and components to ensure a cohesive user experience across Hinge Health’s product suite. You’ll define not just what the system is, but how it evolves, how decisions get made, and how consistency and flexibility are balanced as Hinge Health ships rapidly.
This is a high-impact role, at an especially exciting time in Hinge Health’s journey. As we scale with 51% year-over-year revenue gains and a member base expanding by over 47% annually, this role will be instrumental in sustaining our momentum and shaping the future of care.
Learn more about Design at Hinge Health.
Own the Design System
Lead the vision, strategy, and roadmap for Hinge Health’s design system.
Define and evolve core components, patterns, tokens, and interaction standards used across the product.
Ensure the system supports a wide range of surfaces, from core product UI to Agent flows, enterprise templates, and integrated design systems.
Partner Deeply with Engineering
Collaborate closely with engineers on implementation details, tradeoffs, and system architecture.
Influence code-level decisions that affect system consistency and adoption.
Help shape tooling, Storybook usage, and contribution workflows so the system is easy to use and maintain.
Set Standards & Governance
Partner with feature teams through office hours and design reviews. You will help teams navigate patterns the system doesn't yet cover and decide when a design should become a global standard or remain a local solution.
Establish clear contribution models, review processes, and decision-making frameworks for system changes.
Act as a design system “domain owner,” providing guidance and sign-off on system-level decisions.
Document principles, patterns, and rationale so decisions scale beyond individuals.
Raise the Bar for Design Quality
Identify inconsistencies, duplication, and fragmentation across the product and drive systematic improvements.
Balance speed with craft, knowing when to be opinionated and when to enable flexibility.
Advocate for system-level thinking across product, design, and engineering.
8+ years of product design experience, with deep ownership of a design system at scale.
A standout portfolio showcasing high-impact design systems work and leadership across complex systems initiatives.
Highly effective communicator with the ability to influence senior stakeholders and align teams around design direction.
Demonstrated success mentoring designers and elevating the quality of team output.
Deep fluency with tokens, component architecture, variants, and Figma systems craft.
Experience with Claude Code (or other agentic coding tools), MCPs, and other AI workflows.
Strong opinions on system governance, contribution models, and adoption strategies.
Experience partnering with platform engineers on implementation, parity, and release cadence.
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
Participation in our Employee Stock Purchase Plan (ESPP), allowing you to acquire company stock via payroll at a 15% discount against the lower market price.
Comprehensive and inclusive medical coverage and benefit programs for you and your dependents.
Flexible retirement savings through Traditional or Roth 401(k) investment paths.
Dedicated lifestyle stipends designed to fuel your professional growth and continuous learning.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is building a new gastrointestinal care program that helps people better understand their symptoms, identify the right next steps, and access appropriate support and care.
As Staff Product Designer for the GI Program, you will help define what Hinge Health’s approach to GI care could become. You will lead design through an ambiguous, clinically complex, and highly strategic 0-to-1 space, using research, prototyping, and iteration to shape the program’s vision and member experience.
You will partner closely with Product, Engineering, Clinical, Data, Operations, to explore and test how digital guidance, symptom and meal tracking, personalized care plans, behavioral support, specialist and dietitian access, and escalation to in-person care might work together.
This is an opportunity to help establish the product vision and design foundations for a new care category, make possibilities tangible through prototypes and storytelling, and iteratively define how Hinge Health can deliver integrated GI care experiences.
Shape the vision for GI care: Define a compelling long-term design vision GI within the Hinge Health platform, grounded in member needs, clinical principles, and business outcomes.
Lead the end-to-end member experience: Design coherent journeys across enrollment, symptom understanding, triage, daily engagement, care planning, progress tracking, and escalation to digital, clinical, or in-person care.
Make complex care feel simple: Translate nuanced GI symptoms, treatment pathways, testing, and clinical guidance into clear, accessible, and actionable product experiences for members.
Design personalized, behavior-changing experiences: Explore how care plans, tracking, education, gut-brain support, movement, and conversational guidance can help members take meaningful action and build sustainable habits.
Raise the design bar: Mentor other designers, share methods and learnings, and help create a high-quality, inclusive, and accessible product experience.
Stay close to members and outcomes: Partner with research, clinical, and data teammates to form hypotheses, test concepts, learn from member behavior, and connect design decisions to health and business outcomes.
3+ years of product design experience, including close partnership with product and engineering teams.
A standout portfolio demonstrating high-impact product work, strong craft, and leadership on complex or ambiguous initiatives.
Bachelor’s degree in Interaction, Industrial, Product, Service Design, Human-Computer Interaction, or equivalent experience.
Design craft mastery: Expertise in interaction and visual design, with a track record of advancing craft quality and inspiring excellence across teams.
Strategic problem solving: Experience leading ambiguous problem spaces, setting product vision, and defining design strategy across products or platforms.
Systems thinking: Ability to design coherent end-to-end experiences, identify patterns across surfaces, and contribute to scalable design systems.
Healthcare complexity: Experience simplifying complex, sensitive, regulated, or data-rich domains into understandable and trustworthy user experiences.
Data-informed design: Fluency in combining qualitative research, behavioral data, experimentation, and clinical or operational insight to guide decisions.
Influence and communication: Highly effective written, verbal, and visual communicator who can align senior stakeholders around a design direction.
Cross-functional leadership: Demonstrated ability to work effectively with Product, Engineering, Data, Clinical, Operations, and research partners across shared goals and timelines.
AI curiosity: Thoughtful curiosity about emerging AI tools and conversational experiences, with good judgment about how to use them safely and meaningfully in healthcare.
Mission alignment: Genuine interest in improving healthcare access and helping people live healthier lives through thoughtful design and technology.About Hinge Health
Hinge Health uses software, including AI, to help automate care for joint and muscle health, improve member outcomes, and reduce costs for clients. The platform supports a wide range of Musculoskeletal care needs, from acute injury and chronic pain to post-surgical rehabilitation, and helps members improve pain and function while accessing care from anywhere.
Hinge Health is headquartered in San Francisco, California.
We believe remote and in-person work each have real strengths, and we aim to get the best of both. Employees in hybrid roles are expected to work from the San Francisco office 3 days per week for the full 8 hours of a typical business day. The San Francisco office is also dog-friendly.
Participation in our Employee Stock Purchase Plan (ESPP), allowing you to acquire company stock via payroll at a 15% discount against the lower market price.
Comprehensive and inclusive medical coverage and benefit programs for you and your dependents.
Flexible retirement savings through Traditional or Roth 401(k) investment paths.
Dedicated lifestyle stipends designed to fuel your professional growth and continuous learning.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We consider qualified applicants regardless of criminal history, consistent with legal requirements, and provide reasonable accommodations for candidates with disabilities.
By submitting an application, candidates acknowledge that their personal data will be handled according to the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Over 1.7 billion people worldwide live with musculoskeletal pain — and Hinge Health is on a mission to help them move beyond it. Our TrueMotion computer vision technology turns everyday mobile devices into powerful motion-tracking tools, giving members real-time feedback and guidance as they work through personalized exercise therapy. The CV User Experience team is responsible for making that magic feel effortless: building deeply interactive, TrueMotion-driven features that monitor movement, coach performance, and track recovery progress.
We're looking for a Staff Software Engineer to serve as the technical leader for this team — someone who can architect end-to-end systems across mobile and backend, tackle complex scaling challenges, and raise the bar on engineering quality. If you're passionate about building high-quality software that directly improves people's health outcomes, this is your role.
In your first 3 months:
Ramp into the CV User Experience stack (React Native, TypeScript, NestJS, GraphQL, AWS) and build relationships with product managers, designers, data scientists, and computer vision scientists.
Deliver your first end-to-end feature while auditing the current architecture for scaling and performance bottlenecks.
In your first 6 months:
Own and lead architectural discussions for TrueMotion-driven experiences, proactively identifying challenges and proposing innovative solutions to complex mobile and full-stack engineering problems.
Establish stronger system observability using Datadog and Sentry, improving monitoring, logging, and error tracking across the full stack.
Profile systems to stay ahead of scaling and performance bottlenecks, ensuring a fast, responsive mobile experience for users.
In your first year:
Act as the primary technical leader for the team's architecture — designing robust, end-to-end solutions including performant APIs, mobile application architecture, and data models that are the foundation for TrueMotion's next generation.
Mentor engineers and promote a culture of technical excellence and continuous improvement through thoughtful code reviews, design discussions, and knowledge sharing.
Every quarter, identify, propose, and execute a significant upgrade or innovative change to the team's workflow, tooling, or architecture.
A Force Multiplier: You don't just ship great code — you improve the team's overall architecture, developer tooling, and practices, making everyone around you more effective.
A Learn-it-all: You stay at the forefront of mobile development, computer vision UX, and AI-powered developer tools. You bring \"only-now-possible\" ideas to the team and turn them into shipped capabilities.
Accountable: You take owner-operator pride in your code in production. You meet commitments, estimate well, and don't stop before solving the last 10–20% where the messy edge cases lie.
A Trust Builder: You communicate effectively across engineering, product, design, and data science teams to align on shared goals. You explain complex technical concepts to non-technical stakeholders in a way that is understandable and not condescending.
Hands-On Leader: You lead at all levels — architecting systems and writing code, reviewing PRs and mentoring engineers, thinking quarters ahead and unblocking teammates today.
At minimum, 4 + years of professional software engineering experience
At minimum, a Bachelors Degree in Computer Science or equivalent
3+ years of experience building and shipping mobile applications
3+ years of experience with backend technologies such as TypeScript, Node.js, NestJS, or GraphQL
2+ years of experience with cloud platforms (e.g., AWS EC2, Lambda, S3, RDS) and containerization tools (e.g., Docker, Kubernetes)
Experience working in distributed systems and microservices architectures
Hands-on experience with generative AI tools to accelerate development workflows, improve code quality, and streamline debugging
3+ years of experience building and shipping mobile applications using React Native
Experience with event-driven architectures and tools such as Apache Kafka
Proficiency with observability tools such as Datadog and Sentry
Strong understanding of system design principles, mobile application architecture, and CI/CD pipelines
Experience with computer vision–driven user experiences on mobile platforms
Demonstrated track record of mentoring engineers and leading architectural discussions across teams
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for an experienced, mission-driven Senior Product Manager to join our consumer product team. In this role, you will lead the strategic vision and execution of a high-impact consumer product surface, focusing on creating deeply personalized and engaging experiences for our members.
As a Senior PM, you will be a leader within the product organization, working closely with cross-functional partners in engineering, design, and clinical teams to deliver innovative solutions at scale. This role requires a \"product crafter\" mindset—someone who can balance experimentation with long-term strategic thinking.
What makes you a great fit
Product Intuition: You notice subtle things about products and people, anticipating non-obvious user problems and identifying opportunities for delight.
Strategic Ownership: You operate with a CEO-like sense of ownership, taking complete accountability for your product area's performance and outcomes.
Ambiguity Navigator: You thrive in entrepreneurial environments, developing high-quality hypotheses and moving work forward even when success is not yet well-defined.
Collaborative Leader: You serve as an advocate for your engineering and design counterparts, providing clear direction and context to drive productive collaboration.
Metrics & Experimentation: You have a strong aptitude for A/B experimentation and a track record of optimizing key product metrics, using data to drive informed decisions and measurable outcomes.
What You'll Accomplish
Define Product Vision: Take a major role in defining the product vision, strategy, and objectives for your product area.
Drive Engagement: Own the roadmap for consumer-facing features that drive user engagement, retention, and clinical outcomes.
Ship at Scale: Ship high-quality features within a cross-functional pod, working directly with executives as the voice of your team.
Metric Accountability: Establish success metrics and use both quantitative and qualitative data to adjust strategy mid-flight.
Basic Qualifications
Experience: 5-7+ years of product management experience, specifically in consumer-facing features and personalized user experiences.
Data Rigor: Demonstrated ability to make data-driven decisions and optimize lifecycle metrics (engagement, retention); experience in single hypothesis-driven testing and experimental design.
Communication: Excellent written and verbal skills, with a proven ability to influence senior leaders and align cross-functional partners.
Preferred Qualifications
Healthcare experience: Experience in digital product development within the healthcare, fitness, or mind-body therapy space
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office is a dog-friendly workplace.
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for a B2B Email Marketing Associate to join our Demand Generation team and help execute our email strategy across the buyer journey.
This role will own the development and execution of email programs that drive engagement, pipeline, and revenue across multiple audience segments and sales funnel stages. You’ll bring expertise in audience segmentation, email database strategy, content marketing, and campaign execution to help us deliver more relevant, timely, and effective communications.
This is a hands-on, cross-functional role. You’ll partner closely with demand generation, design, copy, sales enablement, sales leaders, and BDRs to build and optimize email programs that support key go-to-market priorities. You’ll help translate campaign goals into smart segmentation, strong messaging, and scalable execution that reaches the right audience at the right moment.
Partner with the marketing and demand generation team to create an email calendar and own execution of email programs against that calendar to drive maximum email volume across multiple audience segments
Build and execute emails with key stakeholders across campaigns including events, product launches, content marketing, marketing nurture, and more.
Develop audience segmentation strategies based on sales funnel stage, persona, account type, and campaign goals
Manage email database hygiene and support scalable audience targeting to improve reach, engagement, and conversion
Partner cross-functionally with designers, copywriters, sales enablement, sales leaders, and BDRs to bring email campaigns to market effectively
Deliver email performance insights to creative teams to inform design and copy, and to marketing teams to inform email strategy
Report on email marketing impact, including contribution to engagement, pipeline progression, and broader demand generation goals
3–6 years of relevant experience in B2B email marketing; healthcare or digital health experience is a plus
Expertise in full-funnel email marketing strategy and execution, including nurture, promotional, event, product, and content-driven campaigns
Strong understanding of email database management, audience segmentation, and sales funnel stage segmentation
Strong writing, editing, and project management skills, with the ability to manage multiple priorities and turn complex ideas into clear, compelling campaigns
Comfortable using email marketing tools such as Pardot, Marketo, or HubSpot, along with Salesforce; basic HTML experience preferred
Strong cross-functional collaboration and stakeholder management skills
AI-forward: experience using AI tools in your marketing work to support content development, research, synthesis, or workflow efficiency
Proactive, detail-oriented, and execution-focused
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
About the Role
As a Senior Software Engineer at Hinge Health, you will play a pivotal role in designing, building, and maintaining large-scale software solutions that directly impact our members’ health outcomes. You will collaborate with cross-functional partners, including product managers and health economists, to deliver new product capabilities and improve the maintainability, availability, and performance of our features. This role is essential to advancing our mission of transforming joint and muscle care through technology, including the integration of AI-driven solutions to automate and enhance care delivery. Hinge Health software engineers work on small interdisciplinary teams focused on different parts of the user journey.
The ROI Pod (Return on Investment Identification & Measurement Pod) at Hinge Health is a cross-functional team, bringing together Data Engineering, Data Science, Health Economics, Product, and Software Engineering. Our mission is to build advanced tools and analyses that identify and measure ROI, directly supporting Hinge Health’s goal of delivering measurable value to clients and driving higher ROI for all clients in 2026 and beyond. The pod’s work spans optimizing targeted enrollment using predictive models, personalizing interventions to maximize clinical and economic impact, and automating client-facing ROI analyses to accelerate and scale reporting.
As a Senior Software Engineer in the ROI Pod, you will play a pivotal role in designing, building, and maintaining large-scale data infrastructure and automation systems that power our ROI measurement and reporting. You’ll collaborate closely with data scientists, health economists, and product managers to deliver new capabilities, such as automating claims data ingestion, standardizing data pipelines, and expanding targeted enrollment. Your responsibilities will include breaking down complex problems into manageable tasks, delivering robust and scalable solutions, and proactively improving the maintainability and performance of our systems. You’ll also mentor junior engineers, contribute to architectural decisions, and help integrate AI-driven solutions to enhance automation and insight generation. This role is essential to advancing Hinge Health’s mission of transforming joint and muscle care through technology and data-driven outcomes.
We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our production systems rely on React Native, React, Node.js, TypeScript, Nestjs, GraphQL, Docker, Rails, AWS, Postgres, Redis, Apollo, and Redux. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
What You’ll Accomplish
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Modernize existing pipelines to scale our proven products with company growth.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
Basic Qualifications
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
3+ years of non-internship full time professional software development experience
Experience delivering large software projects or features in a production environment
Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, etc.)
Preferred Qualifications
Experience with agentic coding and AI tooling for coding assistance
Experience mentoring or onboarding junior engineers
Familiarity with distributed systems, cloud infrastructure, or scalable architectures
Experience with healthcare technology or regulated environments
Experience with Agile development practices
This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week for a full 8-hour business day. On remote days, employees are expected to work during core business hours with flexibility. The office is part of a dog-friendly workplace program, and while travel is not regularly required, occasional off-site/on-site events may occur. Physical demands are minimal and primarily involve standard office activities such as sitting, typing, and video conferencing.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for a Senior Product Designer to help shape thoughtful, intuitive, and high-quality experiences for the people who use our products every day. In this role, you will design member-facing experiences that help people navigate their health journey with greater confidence, clarity, and motivation.
As a Senior Product Designer, you’ll collaborate closely with product, engineering, clinical, data, and commercial partners to create intuitive, user-centered solutions from concept to execution, including discovery work, interaction and visual design, prototyping, and validation.
We’re looking for a designer who excels at simplifying complex challenges into impactful user experiences, cares deeply about craft and quality, has a strong track record of shipping meaningful work, brings a growth mindset, and is energized by learning quickly in unfamiliar domains.
Hinge Health is scaling with 51% year-over-year revenue gains and a member base expanding by over 47% annually. This role can directly power how we bring new programs to life and how members experience Hinge Health as we grow.
Learn more about Design at Hinge Health.
Design end-to-end member experiences across key product surfaces, from early exploration to detailed execution and post-launch iteration.
Simplify complex health, behavior change, and program workflows into experiences that feel clear, supportive, and easy to use.
Create personalized and habit-forming product experiences that help members stay engaged and make progress over time.
Partner closely with product managers, engineers, data scientists, researchers, and clinicians to shape product direction and deliver meaningful outcomes.
Use qualitative and quantitative signals to inform design decisions, identify opportunities, and improve member outcomes.
Contribute to and extend our design system by creating scalable patterns, components, and interaction models.
Champion quality, accessibility, and inclusive design across the member experience.
Communicate design rationale clearly through flows, prototypes, frameworks, and storytelling that build alignment across teams.
An updated portfolio that showcases strong product design craft, clear thinking, and shipped work with measurable impact.
5+ years of product design experience, including experience partnering closely with product and engineering teams.
Experience designing and shipping consumer-facing digital products across mobile and/or web platforms.
Strength in interaction design, visual design, and systems thinking.
Experience taking work from ambiguous problem definition through execution and iteration.
Strong communication and collaboration skills, with the ability to explain decisions and influence cross-functional partners.
Bachelor’s degree in Interaction Design, Product Design, Service Design, Human-Computer Interaction, or a related field, or equivalent practical experience.
Experience designing products that support behavior change, engagement, or personalized journeys.
Experience working in healthcare, digital health, wellness, or other consumer products with meaningful real-world impact.
Comfort using research insights, experimentation, and product data to refine the user experience.
Experience designing across interconnected systems, multi-step flows, or complex service experiences.
Proficiency in prototyping to explore concepts, communicate motion and interaction, and de-risk ideas.
Experience contributing to design systems and improving product consistency at scale.
Curiosity about emerging tools, including AI-enabled workflows, and how they can improve the design process and product experience.
Passion for helping people live healthier lives through thoughtful design and technology.
Hinge Health uses software, including AI, to help automate care for joint and muscle health, improve member outcomes, and reduce costs for clients. The platform supports a wide range of Musculoskeletal care needs, from acute injury and chronic pain to post-surgical rehabilitation, and helps members improve pain and function while accessing care from anywhere.
Hinge Health is headquartered in San Francisco, California.
We believe remote and in-person work each have real strengths, and we aim to get the best of both. Employees in hybrid roles are expected to work from the San Francisco office 3 days per week for the full 8 hours of a typical business day. The San Francisco office is also dog-friendly.
Participation in our Employee Stock Purchase Plan (ESPP), allowing you to acquire company stock via payroll at a 15% discount against the lower market price.
Comprehensive and inclusive medical coverage and benefit programs for you and your dependents.
Flexible retirement savings through Traditional or Roth 401(k) investment paths.
Dedicated lifestyle stipends designed to fuel your professional growth and continuous learning.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We consider qualified applicants regardless of criminal history, consistent with legal requirements, and provide reasonable accommodations for candidates with disabilities.
By submitting an application, candidates acknowledge tha
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for a Senior Engineering Manager to lead a software engineering team inside Hardware R&D, focused on the software systems behind a connected medical device experience. This role sits at the intersection of consumer software, connected devices, clinical workflows, and regulated product delivery. You will own a single, high-complexity engineering team that spans mobile, backend, BLE, and hardware-adjacent software, and will be responsible for building a platform that is reliable, compliant, and adaptable enough to support rapid product iteration in a demanding domain.
You will partner closely with Product, Clinical, Regulatory, Hardware Engineering, Data, Member Support, and Quality/Compliance teams to define strategy, ship high-quality products, and ensure the device experience is safe, scalable, and delightful for our members end to end.
In your first 3 months:
Build a deep understanding of our device ecosystem, including FDA-regulated device software, BLE connectivity, mobile and backend platforms, and the clinical and operational workflows that support them.
Establish clear team priorities, execution rhythms, and ways of working, including backlog quality, sprint planning, delivery goals, and retrospectives.
Develop strong partnerships with Product, Clinical, Regulatory, Hardware Engineering, Data, Member Support, and Quality/Compliance counterparts to ensure alignment on goals, constraints, and quality expectations.
In your first 6 months:
Orchestrate large cross-functional programs that span device, mobile, backend, and operations, proactively uncovering corner cases and non-functional risks (reliability, security, performance, scalability).
Drive technical strategy across mobile, backend, device-control, and BLE surfaces so the platform can support both rapid product iteration and long-term maintainability.
Establish strong quality and compliance practices for regulated software, including structured review points with regulatory and quality partners, release gating, tech debt paydown plans, and operational feedback loops.
Lead a team that owns production health in an on-call, continuous delivery environment, improving incident response, observability, and reliability over time.
In your first year:
Translate member pain points, support signals, and product goals into engineering investments that materially improve reliability, reduce support burden, and strengthen the member experience for our device products.
Lead the software roadmap in close partnership with cross-functional stakeholders, balancing member experience, technical quality, operational reliability, and regulatory constraints across the platform.
Hire, coach, and develop engineers and emerging technical leaders, building a high-performance, high-accountability culture within a complex and high-ambiguity remit.
Contribute beyond your immediate team through interview design, leveling clarity, process improvements, and broader engineering stewardship across Hardware R&D and the wider engineering organization.
You are an experienced engineering leader who thrives at the intersection of consumer software, connected devices, and regulated product delivery, and you are comfortable operating in high-ambiguity, high-accountability environments.
You are a strong systems thinker who can reason across mobile apps, backend services, BLE/device-control flows, and operational workflows, making clear time-versus-cost tradeoffs for stakeholders.
You are a builder of teams: you hire, coach, and develop engineers and emerging leaders, and you create a culture of ownership, psychological safety, and high standards for quality and compliance.
You are a trusted cross-functional partner who collaborates deeply with Product, Clinical, Regulatory, Hardware, Data, and Operations to deliver outcomes, not just ship features.
You are comfortable owning production health and operational excellence in an on-call, continuous delivery environment, and you use data, telemetry, and support signals to continuously improve the system.
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
5+ years of experience leading and managing engineering teams, including managing 5+ direct reports through hiring, coaching, and performance management.
Experience delivering production software for connected devices, BLE-enabled systems, device-control flows, or in close partnership with firmware and hardware teams.
Experience with healthcare, HIPAA, GDPR, FDA-regulated products, or other software in regulated environments.
Track record of delivering complex, cross-functional programs in environments with high quality, reliability, or compliance expectations.
Familiarity with modern mobile, backend, and platform systems, for example technologies such as React Native, Python, TypeScript, GraphQL, Docker, AWS, Postgres, Redis, or comparable systems.
Experience building test infrastructure, simulation layers, or developer productivity tooling for complex, distributed systems.
Experience leading teams that own production health in an on-call, continuous delivery environment.
Experience using AI-assisted prototyping or engineering workflows thoughtfully in product development.
This is a hybrid role based in the San Francisco office. We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Musculoskeletal (MSK) conditions affect over 1.7 billion people worldwide. At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with joint and muscle pain, so people can move beyond their pain and back to what they love.
As a Senior Accountant, you’ll play a key role in building the financial foundation that supports this mission. You’ll own critical pieces of our Order-to-Cash (O2C) cycle, with a focus on bookings, deferred revenue, and revenue recognition, ensuring our financial reporting is accurate, timely, and decision-useful for leaders across the business.
In this role, you’ll translate complex accounting activity into clear, reliable financial information that powers strategic decisions and supports our growth.
In your first 3 months, you will:
Learn Hinge Health’s revenue model, O2C processes, and account structure, with particular focus on bookings, deferred revenue, and contract assets.
Take ownership of recurring journal entries and reconciliations for key revenue-related general ledger accounts, ensuring accuracy and completeness.
Support the month-end close process by preparing entries, reconciliations, and schedules to enable timely, accurate financial reporting.
By 6 months, you will:
Independently manage monthly bookings activity, recording customer transactions to ensure bookings are reported accurately and on time for financial reporting and management decisions.
Lead reconciliations for deferred revenue and contract asset accounts, proactively identifying and resolving discrepancies and improving reconciliation quality over time.
Prepare monthly revenue and deferred revenue flux analyses, providing clear explanations and insights that support forecasting and strategic decision-making.
Partner with Finance, FP&A, and cross-functional partners to provide revenue-related reporting and respond to ad hoc analysis requests.
Within your first year, you will:
Serve as a subject-matter expert on bookings, deferred revenue, and revenue recognition within the O2C cycle, helping refine policies and processes as we scale.
Contribute to the preparation and analysis of GAAP-compliant financial statements, ensuring revenue-related balances and disclosures are accurate and well-documented.
Support external audits by owning assigned PBC requests, preparing supporting documentation, and responding to auditor questions for your areas.
Identify and help implement process improvements and automation opportunities across accounting workflows, including documentation of policies, procedures, and controls.
You are detail-oriented and analytical, with a strong foundation in US GAAP and practical experience in corporate accounting and month-end close.
You embody our Learn-it-all value: you’re curious about our business model and eager to understand how your work impacts revenue quality, forecasting, and decision-making.
You communicate clearly and proactively with stakeholders, translating accounting concepts into business language for non-finance partners.
You take ownership, follow through on commitments, and maintain high standards for accuracy, integrity, and timeliness in your work.
You’re comfortable in a fast-paced, high-growth environment and can prioritize effectively across recurring close responsibilities and new projects.
Per our Job Posting Guidance, basic qualifications are the minimum requirements and should be clearly identifiable on a candidate’s resume.
Bachelor’s degree in Accounting or a related field.
5+ years of progressive accounting experience in a fast-paced environment (e.g., high-growth company, public accounting, or similar), including hands-on month-end close responsibilities.
Advanced proficiency with Excel and/or Google Sheets for reconciliations, analyses, and large data sets (e.g., lookups, pivots, complex formulas).
Preferred qualifications represent ideal experience and “nice-to-haves,” not strict requirements.
Experience managing, analyzing, and reporting on large data sets using Excel, SQL, or BI tools (e.g., Mode Analytics or similar).
Experience working in NetSuite or a similar ERP system for GL, revenue, and subledger activity.
Experience in a publicly listed company and/or SaaS environment with complex revenue arrangements and multi-element arrangements.
CPA designation, active pursuit of CPA eligibility, or prior public accounting experience.
Demonstrated experience driving process improvements or automation within accounting or finance operations.
We believe that remote work and in-person work each have their own advantages, and we want to leverage the best of both worlds. Employees in hybrid roles are typically expected to be in the office 3 days per week.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development, and grow with us through discounted company stock via our ESPP, with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
ABOUT THE ROLE
We are seeking a QA Associate Manager to join our Growth Marketing Operations (GROMO) team. This role is ideal for someone with a strong background in marketing campaign testing and quality assurance, with expertise in audience segmentation, personalization logic, and campaign execution validation.
This role requires a deep working knowledge of marketing deployment platforms—including how to build, test, and troubleshoot campaigns using systems like Iterable, Adobe Journey Optimizer, or Salesforce Marketing Cloud. The ideal candidate has hands-on experience working within these platforms to design campaign logic, validate audience segmentation, resolve execution failures, and monitor post-send performance. You understand not just how to test campaigns, but how the underlying system logic impacts deliverability, targeting accuracy, and cross-channel orchestration.
The primary focus will be on testing, diagnosing, and optimizing marketing campaigns across multiple channels, including email, SMS, push, and in-app messaging. You will work closely with marketing, CRM, and data teams to ensure flawless campaign execution and identify potential issues before launch.
As Hinge Health continues to scale its marketing complexity, this role will also help evolve QA toward more automated, AI-assisted, human-supervised ways of working. At the P3 level, that means using AI and automation to improve the speed, consistency, and depth of campaign validation, while applying strong judgment to verify outputs, investigate anomalies, and recommend practical process improvements. This role is not expected to set the company-wide AI QA strategy, but it should actively contribute to a more modern, scalable quality practice through thoughtful experimentation and day-to-day adoption of new tools.
WHAT YOU’LL ACCOMPLISH (aka Outcomes)
Testing & Validation
Develop and execute comprehensive test plans for marketing campaigns and audience segmentation logic.
Validate dynamic content, personalization rules, event triggers, and data accuracy before deployment.
Identify, document, and track issues related to segmentation mismatches, automation logic, and campaign execution failures.
Apply a mix of manual, exploratory, and repeatable validation methods based on campaign complexity, risk, and timeline.
Use AI-assisted workflows where appropriate to accelerate pre-launch checks, spot inconsistencies, and improve test coverage, while maintaining human review and final QA accountability
Diagnostics & Troubleshooting
Investigate live campaign issues using platform logs, segmentation reports, and campaign performance data.
Collaborate with marketing operations, CRM, and data teams to troubleshoot campaign execution errors.
Validate webhook integrations, API connections, and cross-channel marketing triggers, as needed.
Surface recurring failure patterns and recommend practical guardrails, checklists, or workflow changes that reduce repeat issues over time.
Data Analysis & Quality Assurance
Ensure audience segmentation accuracy and data integrity before deployment.
Use SQL or marketing analytics tools to verify segmentation logic and troubleshoot discrepancies.
Validate tracking parameters (UTMs, attribution tags) to ensure correct campaign performance reporting.
Process Improvement & Documentation
Develop QA checklists, testing procedures, and best practices for marketing campaign validation.
Document troubleshooting steps and campaign QA methodologies to improve team efficiency.
Provide recommendations to enhance workflow efficiency, audience segmentation, and testing approaches.
Monitor campaign quality signals after launch and use findings to improve future test strategies and defect prevention.
Partner with teammates to trial more automated or AI-supported approaches to campaign QA, anomaly detection, and data validation where they can reduce manual toil without compromising quality.
BASIC QUALIFICATIONS
Bachelor's degree in Computer Science, Computer Engineering or related field of study.
2+ years of experience in QA, marketing operations, or CRM platform testing.
2+ years of hands-on experience with marketing automation platforms (e.g., Iterable, Braze, Salesforce Marketing Cloud).
2+ years of having a strong understanding of email, SMS, push, and in-app messaging campaigns.
Familiarity with segmentation logic, audience targeting, and personalization strategies.
Ability to analyze campaign performance data using Google Sheets, Looker, or Mode Analytics.
Excellent debugging and troubleshooting skills, particularly in diagnosing segmentation and campaign execution issues.
Experience working cross functionally with marketing, CRM, and analytics teams.
Demonstrated curiosity about AI and automation, with the ability to use emerging tools thoughtfully to improve QA workflows while maintaining strong judgment and accountability for final outputs.
PREFERRED QUALIFICATIONS
Basic SQL skills to analyze campaign data and investigate segmentation issues.
Experience using Postman, Retool, or similar API testing tools for troubleshooting integrations.
Familiarity with QA automation tools or scripting languages (Python or JavaScript) for efficiency improvements.
Understanding of direct mail QA processes and print vendor integrations.
Knowledge of email deliverability best practices, sender reputation management, and campaign performance monitoring.
Experience in fast-paced, agile marketing environments with rapid iteration cycles.
Experience experimenting with AI tools, prompt-based workflows, or automation assistants in a marketing, operations, or QA context.
Familiarity with human-in-the-loop QA approaches, where AI helps accelerate validation but humans remain responsible for judgment, escalation, and release readiness.
This is a hybrid role based in the San Francisco office. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal conditions, which affect over 1.7 billion people worldwide. With an AI-powered, human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences, and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care, from acute injury, to chronic pain, to post-surgical rehabilitation, through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs, and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options, which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application, you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Beware of phishing attempts: we will never ask for financial details during the hiring process and only use @hingehealth.com emails. If you receive a suspicious offer, stop communication and report it, and you can verify recruiting emails by forwarding them to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Growth Engineering powers how potential members discover, enroll in, and return to Hinge Health’s MSK programs. The neighborhood spans 5 pods, about 50 engineers across the US and India, and drives measurable impact across revenue, bookings, and marketing reach.
As Senior Staff Engineer, Growth, you will set the technical vision and modernization strategy across the neighborhood. You will turn growth goals and new AI and data opportunities into scalable architecture, high-impact roadmap bets, and faster experimentation. This is a key deputy to the Director of Growth Engineering: multi-quarter in scope, hands-on, and focused on multiplying impact across multiple pods.
Learn the Growth stack end to end, from data ingestion and activation to measurement and conversion surfaces.
Build strong partnerships across Product, Marketing, Data Science, Platform Engineering, and Staff engineers across all 5 pods.
Author and drive an initial high-impact RFC, such as experimentation convergence, BFF strategy, or event taxonomy.
Publish the architectural vision for Growth’s data and activation stack, including API boundaries, event pipelines, and third-party integrations.
Lead the MWeb Next.js migration strategy and the SplitIO to Statsig convergence plan.
Improve trust in Growth data through observability standards, SLOs, and data contracts.
Standardize platform patterns such as BFFs, Temporal adoption, CI and testing templates, and deployment practices.
Improve cross-pod execution through clearer ownership, faster dependency resolution, and more consistent architecture.
Lead 2 or more major cross-pod initiatives from concept to production.
Turn AI and engineering automation opportunities into durable leverage across the neighborhood.
Develop Staff engineers into strong pod-level technical leaders.
A technical leader who has driven architecture and modernization across multiple teams or pods.
A growth-minded product thinker who understands funnels, experimentation, and business metrics.
A hands-on architect who still codes on critical paths and raises the velocity of others.
A strong cross-functional partner who can turn ambiguous problems into clear technical strategy.
A learn-it-all and bar-raiser who reflects Hinge Health’s values in communication, ownership, and experimentation.
At minimum 3+ years of experience
At minimum, a Bachelors Degree in Computer Science of equivalent
Significant experience as a senior IC owning architecture and technical strategy across multiple teams in growth, marketing, or consumer product environments.
Deep experience with modern web stacks such as React and Next.js, experimentation platforms such as Split.io, Statsig, or Optimizely, and event-driven data systems.
Strong track record building reliable data and activation platforms, including event taxonomies, data contracts, observability, and downstream data quality.
Proven ability to lead cross-team technical initiatives, resolve architectural disagreements, and drive adoption of shared patterns.
Strong product partnership skills with experience shaping growth bets, experimentation strategies, and success metrics.
Experience leading major modernization efforts such as framework migrations, experimentation platform consolidation, or large-scale data migrations.
Experience with backend-for-frontend patterns and workflow orchestration tools such as Temporal.
Experience standardizing AI-augmented engineering workflows at team or org scale.
Prior experience operating at Senior Staff or Principal scope in a high-growth environment.
Familiarity with healthcare, B2B2C, or other regulated environments.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We’re looking for a Staff Engineer to join our Growth team and scale the programs that bring new members into Hinge Health. This team owns our member-to-member referral program end-to-end — the incentive mechanics, referral flows, and personalization systems that motivate existing members to refer colleagues and family members.
This is a high-ownership, full-stack role. You’ll set technical direction, work closely with product and data science, and have a direct line to business outcomes like referral conversion, cost-per-acquisition, and incremental bookings.
Own the technical direction and roadmap for the member referral platform across the full stack — from frontend experiences to backend services and data pipelines.
Scale incentive and referral systems to handle growing member volume and complexity without degrading conversion or user experience.
Integrate ML model outputs (for example, propensity scores, personalized offers, and targeting signals) into referral surfaces to improve effectiveness.
Design, instrument, and analyze A/B experiments; work with data science to close the feedback loop between model outputs and product outcomes.
Partner with product, design, and analytics to define what to build and why, balancing short-term wins with long-term platform leverage.
Raise the engineering bar by driving code quality, system design standards, observability, and technical decision-making on the team.
Incentive & growth experience — a track record of designing or evolving systems that measurably shift user behavior through incentives, rewards, or social mechanics. Domain background matters less than demonstrated growth impact.
Personalization at scale — experience operationalizing ML model pipelines, model serving, A/B testing infrastructure, and feedback loops that connect model performance to product outcomes.
Full-stack depth — strong skills across technologies such as React, React Native, TypeScript, NestJS, GraphQL, Node.js, relational and non-relational databases, Docker, Kubernetes, AWS, and Redis. We don’t expect a perfect match on every technology, but you should be fluent in most.
Staff-level leadership — you’ve set technical direction for a team, influenced cross-functional roadmaps, and made architectural decisions that have held up over time.
Bachelor’s degree (or foreign equivalent) in Computer Science, Engineering, or a related technical field.
4+ years of professional software engineering experience, including meaningful time working on production systems at scale.
Hands-on experience building and operating full-stack applications (for example, using React/React Native on the frontend and Node.js/TypeScript or similar on the backend).
Experience designing and scaling incentive, rewards, or referral systems that drive measurable user and business outcomes.
Experience integrating ML models into production systems (for example, model serving, feature pipelines, experimentation, and feedback loops).
Depth with modern web and service technologies such as React, React Native, TypeScript, NestJS, GraphQL, Node.js, relational and non-relational databases, Docker, Kubernetes, AWS, and Redis.
Proven experience setting technical direction for a team, owning architectural decisions, and driving high-quality execution in partnership with product and data science.
Experience with experimentation platforms, A/B testing frameworks, or ML feature stores.
Prior work at a consumer growth-focused company (for example, e-commerce, marketplaces, or consumer apps) and/or experience with viral or referral growth mechanics.
Experience working in healthcare or other regulated-data environments.
High ownership, low bureaucracy — this team moves quickly and ships iteratively while maintaining high technical standards.
Direct, measurable impact — your work has a clear line of sight to how many people access MSK care through Hinge Health.
Greenfield technical challenges — including scaling referral infrastructure, integrating personalization, and evolving experimentation capabilities as member volume grows.
Deep collaboration — you’ll work closely with strong data science, product, and marketing partners who are embedded with the team.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are looking for a BDR Team Lead to join our Commercial Operations team. This role will serve as a hands-on leader for the BDR team, with primary responsibility for day-to-day coaching, BDR development, workflow refinement, and performance support. The Team Lead will partner closely with BDRs, Regional Vice Presidents of Sales, marketing, and business development leadership to improve execution consistency, pipeline quality, and team effectiveness.
This role carries both a small personal quota and a team quota, but the emphasis is on coaching and enabling others to perform at a high level. The ideal candidate is a strong operator and communicator who can reinforce process discipline, improve outreach quality, support onboarding and ramp, and help the team generate stronger results over time. This is a salary + commission role.
This is a fully remote opportunity within the US.
Coach and support BDRs through regular 1:1s, call and email reviews, role plays, and in-the-moment feedback
Monitor and improve team performance across key metrics such as activity pacing, meetings, conversion, CRM hygiene, and lead follow-up
Partner with Regional Vice Presidents of Sales to align on account priorities, discovery-call preparation, communication plans, and next steps
Support onboarding and ramp for new hires through structured training, ongoing coaching, and reinforcement of team processes
Contribute to both personal and team quota attainment through targeted prospecting, strong execution, and consistent operational follow-through
Bachelor’s degree or equivalent practical experience
4+ years of experience in business development, sales development, sales support, or another quota-carrying commercial role
2+ year of experience coaching, mentoring, onboarding, or leading peers in a sales or business development environment
Experience working cross-functionally with sales and marketing partners in a fast-paced environment
Experience using Salesforce and modern sales engagement tools such as Outreach or Salesloft
Experience in a player-coach, team lead, or hybrid BDR and sales support role
Experience tracking and improving team performance metrics such as meetings, pipeline, conversion rates, SLA adherence, and CRM hygiene
Familiarity with tools such as 6sense, Highspot, LinkedIn Sales Navigator, ZoomInfo, and AI-enabled prospecting workflows
Experience supporting complex or multi-threaded deals
Demonstrated tenacity, organization, resilience, and a strong coaching mindset
This is a fully remote role for candidates based in the United States.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team transforming how we support our Enterprise and Large Market clients. As a Client Consultant, you will play a pivotal role in our Client Success mission by providing dedicated support for retention and expansion. You will partner with Client Success Leads, Product, and Growth Marketing to understand unique client needs and align them with our solutions, ultimately helping members move beyond pain.
Drive Account Retention: You will manage retention plans for assigned clients, identifying risks and executing strategies to secure renewals.
Fuel Account Expansion: You will identify and pursue new opportunities within existing clients, assisting in building business cases to demonstrate value and need.
Build Strategic Relationships: You will partner with Client Success Leads to cultivate meaningful relationships with key stakeholders, including HR leaders and decision-makers.
Deliver Consultative Solutions: You will analyze client goals and pain points to deliver tailored recommendations, positioning Hinge Health as an essential partner.
Collaborate Cross-Functionally: You will work independently to align resources across Sales, Partnerships, Product, and Marketing to achieve client goals.
A Strategic Partner: You comfortably navigate ambiguous problems and demonstrate solid professional judgment to guide clients toward the best solutions.
A Relationship Builder: You thrive on connecting with others, influencing stakeholders, and driving outcomes through collaboration.
Data-Driven: You use insights and data to inform your retention and expansion strategies, ensuring every decision is backed by evidence.
A \"Learn-it-all\": You stay current on industry trends and competitive offerings, constantly seeking ways to add value to your clients and your team.
5+ years of experience in Account Management, Client Success, or Sales, preferably in Digital Health, Benefits, or Healthcare SaaS
Experience with musculoskeletal (MSK) or digital health solutions.
Demonstrated success in managing client relationships and driving retention or expansion outcomes.
Strong communication and presentation skills with the ability to influence cross-functional teams.
Bachelor’s degree or equivalent experience.
Experience supporting enterprise clients in a high-growth environment.
Proficiency with Gainsight and account planning tools.
Strong analytical skills and comfort with data-driven decision-making.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
About the Role
In this fast paced client-facing role, you will own day-to-day relationships with our employer clients and ensure they are maximizing the benefits from the Hinge Health programs. You will also have the opportunity to train, coach, and develop our CS Associates and Managers. This role demands a little bit of everything, from being a trusted adviser, project manager, product expert, coach to other team members, and more. You will be responsible for driving adoption with our clients, reporting on program value, managing escalations, expanding product offerings, and securing renewals. This is a cross-functional role that partners with Growth, Sales, Data, Marketing, Operations, Product, and Clinical to provide excellent service for our clients. The ideal candidate will also help contribute to best practices and be open to evolving responsibilities as our team grows.
The ideal candidate has at least 2 years of experience as a Client Success Manager within digital health, building relationships, managing the demands of a full book of business comprised of employers and/or health plans, and knows how to effectively communicate with internal and external stakeholders (e.g. clients, consultants, health plans, cross-functional partners, etc). We are looking for an individual who can effectively balance their client needs with internal resources to drive high customer satisfaction year after year.
What You'll Accomplish
Driving revenue: Secure best-practice enrollment communications campaigns aimed at achieving annual enrollment goals for your clients
Long-term client management: Ensure 100% client retention with high client satisfaction (9/10+ NPS scores)
Customer advocacy: Turn clients into advocates to fulfill sales references and Marketing/PR requests
Product expansion: Ensure your clients are offering Hinge Health’s full suite of products to maximize member impact.
Basic Qualifications
Relationship-building: Able to build relationships at all levels as a trusted & respected thought-partner
Data storytelling: Able to craft a compelling story using data-driven insights to make recommendations to influence customer decisions.
Product Knowledge: Subject matter expert on our product, knowing the specifics and functionalities, and understanding common use cases and best practices. Able to confidently answer questions and present solutions to clients.
Strategic influence: Able to effectively navigate the complexities of a book of business with clients in multiple stages of their lifecycle. Gain insight into client culture, priorities, and goals. Effectively convey client needs internally, driving the resources needed for successful client relationships.
Manages Complexity: Able to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Able to ask the right questions to accurately analyze situations, acquire data and uncover root causes to difficult problems.
Communicate effectively: Able to communicate with internal and external stakeholders in ways that conveys both clarity of thought and rigor, while being concise - be that via prose or visual aids.
Think long-term: Does not sacrifice long-term value for short term results.
Preferred Qualifications
Bachelor's Degree strongly preferred
Experience at a high-growth company and understand the associated challenges
Have an understanding of employee benefits, digital health, and the startup work environment
Data integration proficiency, advanced Excel knowledge and skills
Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
In this fast-paced role, you’ll own day-to-day relationships with a high-volume book of emerging accounts, ensuring clients maximize the value of Hinge Health’s MSK programs. You’ll act as a strategic partner and trusted advisor to your clients—driving adoption, reporting on program value, managing escalations, expanding product offerings, and securing renewals. This is a highly cross-functional role that partners with Growth, Sales, Data, Marketing, Operations, Product, and Clinical to deliver an outstanding client experience. We’re looking for someone who can balance client needs with internal resources to drive high retention, satisfaction, and program impact as our team and product portfolio continue to grow.
In your first 3 months:
Build strong relationships with your book of small business (SMB) clients (150+ accounts), developing a deep understanding of their goals, enrollment strategies, and program success metrics.
Become an expert in Hinge Health’s MSK solutions, value story, and client-facing resources so you can confidently advise on best practices and answer product questions.
In your first 6 months:
Drive revenue by securing best-practice enrollment communication campaigns aimed at achieving and surpassing annual enrollment goals across your book of business.
Own regular reporting and “data storytelling” for your clients—turning program metrics into clear insights and recommendations that influence decision-making and renewals.
Proactively manage escalations and risks, coordinating with internal stakeholders (e.g., Operations, Product, Clinical, and Support) to resolve issues and protect client satisfaction.
In your first year and beyond:
Deliver high client retention and satisfaction (e.g., maintaining 9/10+ NPS scores) across your portfolio by consistently executing best practices and strategic account plans.
Turn clients into advocates who provide references, testimonials, and participate in marketing/PR opportunities that fuel growth.
Drive product expansion by ensuring clients are offering Hinge Health’s full suite of MSK solutions to maximize member impact and program value.
Contribute to team and org-level best practices for managing an SMB book of business at scale, sharing learnings that improve operational efficiency and client outcomes.
A relationship-builder who can quickly earn trust with stakeholders at all levels and act as a respected thought partner to benefits leaders and consultants.
A data storyteller who can translate program results and trends into compelling narratives and clear business recommendations.
A product-minded operator who becomes a subject matter expert on Hinge Health’s solutions and confidently guides clients on how to get the most value.
A strategic influencer who can navigate clients at different stages of their lifecycle, drive alignment on best practices, and advocate for client needs internally.
An operational thinker who looks for ways to streamline processes, improve workflows, and manage a high-volume book of business efficiently.
Has 2+ years of experience in small business (SMB) account management, owning a growing book of ~150+ accounts and delivering measurable results.
Bachelor’s degree in Business, Marketing, Communications, or a related field.
Demonstrated ability to build and manage client relationships at scale while meeting or exceeding adoption, retention, and satisfaction targets.
Experience at a high-growth or startup company and comfort operating in a fast-changing environment.
Understanding of employee benefits, digital health, and/or the healthcare ecosystem.
Strong analytical skills with proficiency in Excel or similar tools; comfortable working with program data and reporting to clients.
Experience partnering cross-functionally with Sales, Marketing, Operations, Product, and Clinical teams to support client outcomes.
Track record of turning satisfied customers into advocates through references, case studies, or PR/marketing collaborations.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Beware of phishing attempts: We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Growth Marketing Operations sits at the center of some of Hinge Health’s most complex, cross-functional workflows. As new implementations and associated processes scale, we need a Project Manager who can bring structure to ambiguity, stabilize execution, and turn reactive coordination into more durable ways of working.
This role is best suited for a systems-minded operator who can coordinate work across business and technical teams, design clearer operating models, and improve how work moves from intake through launch and ongoing support. You will help create the ownership structures, planning mechanisms, escalation paths, and visibility needed for complex marketing and operational programs to run more reliably.
You will partner closely with stakeholders across Growth, Data Science, Commercial Operations, Engineering, QA, and other teams to improve cross-functional execution, reduce manual coordination, and strengthen the workflows that support launch readiness and operational scale.
In your first 3 months
Audit the current state of one or more complex marketing and operational workflows, including intake, handoffs, dependencies, approvals, decision points, and failure modes.
Build clear current-state process maps, identify where work gets stuck, and begin owning intake and traffic control so recurring work moves through a more reliable operating cadence.
Establish stronger visibility into in-flight work, including timelines, owners, risks, and critical dependencies across cross-functional stakeholders.
Identify where work is under-scoped, inconsistently tracked, or overly dependent on manual coordination, and recommend practical fixes.
In your first 6 months
Lead cross-functional coordination across partners such as Acquisition, Data Science, Commercial Operations, Engineering, QA, and other stakeholders.
Build and formalize intake models, ownership frameworks, escalation paths, and launch-readiness checkpoints for owned programs.
Create troubleshooting and triage workflows so issues are routed quickly to the right owners, exceptions are handled consistently, and recurring breakages inform process improvements.
Build the practical infrastructure that helps these workflows run better, including documentation, dashboards, alerts, status visibility, and automation-ready processes.
Translate ambiguous business needs and technical dependencies into clear project plans, milestones, handoffs, and decision points.
Manage budget operations for owned programs, including tracking spend, initiating purchase orders, reviewing and approving expenses, and maintaining accurate visibility into platform, vendor, contractor, and campaign-related costs with strong discretion and accuracy.
In your first year
Partner with stakeholders to determine which steps should be standardized, automated, reassigned, simplified, or stopped entirely.
Pilot improved ways of working, gather feedback, iterate quickly, and stabilize the new model until it can run as part of steady-state operations.
Improve operating quality by reducing avoidable coordination overhead, surfacing risks earlier, and strengthening accountability across handoffs.
Provide clear, data-informed program-level updates, surface risks early, and help stakeholders make thoughtful tradeoffs without losing momentum.
Help build durable PMO mechanisms that improve planning, execution, and visibility across a portfolio of related workflows rather than only within individual projects.
You are a structured operator who can walk into a suboptimal workflow, understand what is happening, and create a clearer path forward.
You are equally comfortable driving day-to-day execution and redesigning the system behind the work so it becomes more durable over time.
You are effective at working across technical and non-technical teams, and you know how to connect the right people to the right problems without creating extra friction.
You have strong judgment about when to introduce process, when to simplify, and when to use automation or AI-enabled tooling to reduce manual coordination and improve visibility.
You are comfortable working in ambiguous environments where responsibilities, dependencies, and tooling may still be evolving.
You can translate technical constraints and operational complexity into clear plans, risks, decisions, and stakeholder actions.
Bachelor’s degree in Business, Project Management, Communications, or a related field, or equivalent practical experience.
4+ years of project management, business operations, marketing operations, or similar cross-functional experience leading small to mid-sized projects.
Experience leading cross-functional initiatives that require process mapping, stakeholder coordination, risk management, and operational execution.
Experience building or improving workflows that span multiple teams, systems, and handoffs.
Experience using project management and workflow tools to manage timelines, dependencies, ownership, and status visibility.
Ability to identify operational gaps, drive follow-through, and keep work moving across teams with different priorities and contexts.
Experience in growth marketing operations, lifecycle or enrollment marketing, implementation, commercial operations, or a similarly cross-functional operating environment.
Experience designing or improving intake systems, RACI or ownership models, SLAs, launch-readiness processes, dashboards, alerts, and workflow documentation.
Experience coordinating issue triage or operational troubleshooting across multiple stakeholder groups and systems.
Experience working alongside technical, data, or engineering teams and translating upstream or downstream dependencies into actionable project plans.
Familiarity with automation, AI-assisted operations, and workflow tooling used to reduce manual coordination and improve visibility.
Experience supporting change management, process adoption, and operational scaling in a fast-moving environment.
PMP, Six Sigma, or similar project management certification is preferred.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is the leader in Digital Physical Therapy, and we’re expanding into new areas of care. In April, we launched our comprehensive Migraine Care Program, which is already available to more than two million people through 125+ clients.
We’re now building a team from the ground up to launch our Gastrointestinal (GI) Care Program. GI conditions affect roughly one in four U.S. adults and drive $135 billion in annual medical spending, yet access to specialized care remains limited.
Our planned acquisition of Cylinder Health, a leader in virtual-first digestive healthcare, gives us a strong foundation for entering this market. Together, the teams will combine Cylinder’s clinical expertise and market presence with Hinge Health’s AI-powered care model and technology platform.
This is an opportunity for an engineering leader to build a new product from the ground up, shape the future of digital GI care, and define the experience millions of Americans could access through their healthcare plans in 2027.
As the Engineering Manager for GI, you’ll build an understanding for the 60M+ Americans afflicted by this health condition, ensuring that Hinge Health builds a comprehensive end-to-end experience to treat them, run rapid experiments to validate your assumptions, and launch a brand new digital care product for GI. What differentiates HingeHealth from other platforms is our fast pace of innovation blending licensed care providers with AI solutions and medical grade hardware to deliver a complete experience that improves the health of our users.
You’ll partner closely with senior leadership, Product, Design, and Marketing across our hubs in San Francisco, Montreal, and Bangalore to build a new GI product. As a hands-on engineering leader, you’ll stay close to the stack, regularly contributing to and reviewing code (~15% of your time) while building a high-performing team around you.
In your first 3 months, you will:
Build a team of 5 engineers building across our React Native (Phoenix) mobile codebase and backend services (Go & JS), establishing clear goals, rituals, and expectations for a high-performing team.
Define the new vertical/product line from scratch.
Build strong partnerships with Product, Design, and Marketing to align on the strategy, experimentation roadmap, and success metrics.
In your first 6 months, you will:
Build the “new vertical” product as a minimum loveable product (MLP) defining how to use display software, AI solutions and licensed care providers to deliver a significant health improvement for members.
Establish a rigorous portfolio of A/B experiments to run post launch of the new product planning for funnel optimizations to ensure success of members.
Establish engineering best practices for CI/CD, automated testing, monitoring, and client performance across the entire stack.
Have launched the “new vertical” product.
Execute a series of A/B experiments to increase usage and success of the new product
Grow and mentor your team, raising the bar on engineering quality, experimentation rigor, and operational excellence.
0->1 Builder: We are looking for engineering managers with a track record of building new products from scratch.
Talent magnet: someone who can quickly pull together a team to build the “new vertical” product.
You move fast, know how to balance innovation vs reuse, and deliver clear business results..
Hands-on engineering leader: You’re comfortable reading and writing code in modern stacks (e.g., React Native, BFF/full-stack web, GraphQL), and you use that fluency to coach, review, and set technical direction.
Experiment-driven operator: You think in terms of hypotheses, sample sizes, and decision rules, and you can run a dense A/B experimentation roadmap without sacrificing quality.
Systems and UX thinker: You see how architecture, API design, and client performance shape real-world member experiences—and you can align cross-functional partners around trade-offs.
Inclusive team builder: You create clear expectations, give direct feedback, and foster a culture where engineers can do the best work of their careers.
A minimum Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
A minimum of 3+ years of experience managing a team of ~5+ engineers in a fast-paced, product-focused environment.
AI-native development: Expertise using tools like Cursor, Claude Code, or similar AI agents as development resources to drastically improve the pace of experimentation, with opinions on prompting, agent review, and harness engineering.
Strong React Native, mobile, or client-side engineering background — or equivalent depth in a BFF/full-stack web context with a track record of shipping member-facing UI at scale.
Experience owning and evolving a major product surface end-to-end — from architecture and UX through experimentation and production reliability.
Demonstrated ability to design, run, and interpret A/B experiments, including comfort reasoning about sample sizes, interference effects, and decision rules.
React Native: Experience building or leading teams in large React Native codebases, including client performance, render optimization, and app architecture patterns.
Server-Driven UI: Familiarity with SDUI patterns and the trade-offs of moving layout and presentation logic from client to server.
Platform mindset: History operating a shared product surface that other teams extend—defining extension contracts, managing inbound requests, and protecting stability.
GraphQL & modern stacks: Familiarity with GraphQL (caching, BFF patterns, client-driven data-fetching performance), plus working knowledge of Python, TypeScript/Node.js, AWS services (e.g., Lambda, SQS, SNS, SageMaker), and modern DevOps practices.
Regulated environments: Experience working within healthcare (HIPAA) or other highly regulated domains involving sensitive member data.
This role is based in our San Francisco HQ and follows Hinge Health’s hybrid working model. We believe that remote work and in-person work each have their own advantages, and we want to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. Our San Francisco office also has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for a strategic, high-judgment Senior Talent Partner to lead hiring as part of our PGX organization, Product, Growth, Design. This is a high-impact role for someone who knows how to partner closely with senior leaders, translate business priorities into clear talent strategies, and deliver exceptional hiring outcomes in a high-bar environment.
In this role, you will own full-cycle recruiting, serving as a true thought partner to leaders across the product organization. You will shape search strategy, calibrate hiring plans, use market insights to influence decisions, and ensure candidates have a thoughtful, high-quality experience from first touch through close.
This role is a strong fit for someone who is equal parts operator and advisor: someone who can move quickly, work through ambiguity, challenge assumptions with data, and build trust with demanding stakeholders.
Own full-cycle recruiting from intake and calibration through offer close and handoff.
Partner with leaders to define role scope, level, and search strategy based on business needs and market reality.
Build and manage high-quality pipelines, including passive candidate outreach in competitive markets.
Use recruiting data and funnel insights to diagnose bottlenecks, improve hiring efficiency, and drive better decision-making with stakeholders.
Lead thoughtful calibration conversations when hiring teams need to reassess expectations around level, compensation, or candidate profile.
Create an excellent candidate experience by ensuring clear communication, strong process management, and a high-touch, respectful approach throughout the interview journey.
Influence longer-term headcount planning by bringing talent market insights and hiring data into workforce planning conversations.
Help improve hiring quality by refining job descriptions, interview process design, and stakeholder alignment where needed.
You are a strong strategic partner, not an order-taker. You know how to influence senior stakeholders, push on assumptions, and guide teams toward better hiring decisions.
You are highly data-driven. You use funnel metrics, market signals, and process data to identify issues and improve outcomes.
You care deeply about candidate experience and know that high standards and high humanity should go together.
You are agile, organized, and comfortable juggling multiple priorities without losing quality or momentum.
You are energized by high-bar environments and know how to operate well with senior, discerning hiring teams.
3+ years of full-cycle recruiting or talent partnership experience, with meaningful experience supporting Product, Design, Creative, Growth or other closely related product and technical functions.
Track record of partnering with senior hiring managers and cross-functional stakeholders to deliver against complex hiring goals.
Demonstrated success hiring passive talent in competitive markets.
Strong experience using recruiting data to influence decisions, improve processes, and solve hiring challenges.
Excellent written and verbal communication skills, with the ability to build credibility quickly and handle challenging stakeholder dynamics with sound judgment.
Experience recruiting for Product Management in a fast-paced, high-growth, or mission-driven environment.
Experience supporting leaders through org design, workforce planning, or talent mapping conversations.
Experience improving interview process design, calibration, and candidate experience at the function level.
Familiarity with healthcare, digital health, or other complex, regulated product environments.
This is an opportunity to have an outsized impact on one of the most important parts of the business: building the Product Management team. The role is high visibility, you will work closely with senior leaders, help shape hiring strategy in a high-expectation environment, and play a visible role in raising the bar on talent across the organization.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
The Opportunity
Join the team reimagining how people interact with Hinge Health’s computer vision–powered experiences. As a Senior Quality Engineer on the Computer Vision User Experience team, you’ll drive the testing strategy and quality standards that ensure our members experience accurate, reliable, and engaging guided movement sessions. By partnering closely with CV researchers, software engineers, and product designers, you’ll expand our test surfaces, reduce manual effort through automation, and raise the bar for release readiness across the lifecycle of new capabilities.
What You’ll Accomplish
In your first 3 months:
• Build a deep understanding of our computer vision pipelines, mobile app surfaces, and member journeys.
• Partner daily with engineers to define and execute testing for new features and improvements, with clear acceptance criteria and test cases.
• Create and execute test plans that cover unit, integration, end-to-end, automation, and manual testing for new product capabilities.
In your first 6 months:
• Expand automated test coverage across critical member flows, catching regressions earlier and significantly reducing manual effort.
• Improve and maintain test automation frameworks to increase reliability, speed up validation, and streamline release readiness.
• Deepen collaboration with CV researchers, product, and design to ensure quality is built into the design and implementation of new motion-sensitive, interactive experiences.
In your first year:
• Serve as a quality leader for the Computer Vision User Experience domain, evolving testing practices, tooling, and standards across the team.
• Architect validation plans for novel computer-vision capabilities and complex, real-time user interactions.
• Share best practices and mentor teammates to level up quality across the broader organization.
Who You Are
• You are a hands-on quality engineer who can independently lead testing strategy and execution for complex, user-facing features.
• You’re comfortable navigating ambiguity, breaking down complex CV and mobile experiences into clear validation strategies, and making thoughtful tradeoffs between speed and quality that are consistent with a P3 (Career) professional level at Hinge Health.
• You collaborate effectively with engineers, product managers, designers, and researchers, and you communicate clearly about risks, coverage, and tradeoffs.
• You embody our cultural values: you’re a learn-it-all, demonstrate hustle in finding creative ways to de-risk releases, hold yourself accountable for high-quality outcomes, and lead at all levels through your ownership of quality.
Basic Qualifications
• 3+ years of experience testing end-user applications, with hands-on experience across both manual and automated testing.
• 2+ years of experience testing mobile applications (e.g., React Native, native iOS, or native Android).
• Experience creating test plans and driving coverage across unit, integration, end-to-end, automation, and manual testing for new product capabilities.
Preferred Qualifications
• Experience building, improving, or maintaining test automation frameworks to catch regressions earlier and reduce manual effort.
• 2+ years of experience creating and executing comprehensive test plans for new product capabilities, including complex feature sets.
• 3+ years operating as a senior or lead QA partner, driving testing strategy or evolving quality practices for a team.
• Experience using Python, JavaScript, or TypeScript for test automation, tooling, or debugging workflows.
• Experience testing interactive mobile experiences such as video games, AR/VR applications, or other real-time, motion-sensitive products.
• Experience testing computer-vision–based applications or features.
• Bachelor’s degree in Software Engineering or a related technical field.
Hinge Health Hybrid Model
This is a hybrid role based in our Montreal office and follows the Hinge Health Hybrid Model. We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week.
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
What You’ll Love About Us
• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
• Planning for the future: Start saving for retirement with our RRSP plan, which includes a 2% company match.
• Modern life stipends: Manage your own learning and development.
• Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. Beware of phishing attempts: We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
L'opportunité
Rejoignez l'équipe qui réimagine la façon dont les gens interagissent avec les expériences de Hinge Health basées sur la vision par ordinateur. En tant qu'Ingénieur Qualité Senior au sein de l'équipe expérience utilisateur de vision par ordinateur, vous dirigerez la stratégie de test et les normes de qualité qui garantissent à nos membres des séances de mouvement guidées précises, fiables et engageantes. En collaborant étroitement avec les chercheurs en vision par ordinateur (CV), les ingénieurs logiciels et les concepteurs de produits, vous élargirez nos surfaces de test, réduirez l'effort manuel grâce à l'automatisation et élèverez le niveau de préparation au lancement tout au long du cycle de vie des nouvelles capacités.
Ce que vous accomplirez
Au cours de vos 3 premiers mois :
• Développer une compréhension approfondie de nos pipelines de vision par ordinateur, des surfaces d'applications mobiles et des parcours des membres.
• Collaborer quotidiennement avec les ingénieurs pour définir et exécuter les tests des nouvelles fonctionnalités et améliorations, avec des critères d'acceptation et des cas de test clairs.
• Créer et exécuter des plans de test couvrant les tests unitaires, d'intégration, de bout en bout, d'automatisation et manuels pour les nouvelles capacités du produit.
Au cours de vos 6 premiers mois :
• Étendre la couverture des tests automatisés sur les flux critiques des membres, détectant les régressions plus tôt et réduisant considérablement l'effort manuel.
• Améliorer et maintenir les frameworks d'automatisation des tests pour augmenter la fiabilité, accélérer la validation et rationaliser la préparation au lancement.
• Approfondir la collaboration avec les chercheurs en vision par ordinateur, les équipes produit et conception pour garantir que la qualité est intégrée à la conception et à la mise en œuvre de nouvelles expériences interactives et sensibles au mouvement.
Au cours de votre première année :
• Servir de leader qualité pour le domaine Expérience Utilisateur de Vision par Ordinateur, en faisant évoluer les pratiques de test, les outils et les normes au sein de l'équipe.
• Concevoir des plans de validation pour de nouvelles capacités de vision par ordinateur et des interactions utilisateur complexes en temps réel.
• Partager les meilleures pratiques et encadrer les coéquipiers pour améliorer la qualité dans l'ensemble de l'organisation.
Votre profil
• Vous êtes un ingénieur qualité pratique qui peut diriger de manière autonome la stratégie et l'exécution des tests pour des fonctionnalités complexes et axées sur l'utilisateur.
• Vous êtes à l'aise pour naviguer dans l'ambiguïté, décomposer les expériences complexes de vision par ordinateur et mobiles en stratégies de validation claires, et faire des compromis réfléchis entre la vitesse et la qualité qui sont cohérents avec un niveau professionnel P3 (Carrière) chez Hinge Health.
• Vous collaborez efficacement avec les ingénieurs, les chefs de produit, les concepteurs et les chercheurs, et vous communiquez clairement sur les risques, la couverture et les compromis.
• Vous incarnez nos valeurs culturelles : vous êtes avide d'apprendre, vous faites preuve de dynamisme pour trouver des moyens créatifs de réduire les risques de lancement, vous vous tenez responsable des résultats de haute qualité et vous faites preuve de leadership à tous les niveaux en vous appropriant la qualité.
Qualifications de base
• 3+ années d'expérience en test d'applications utilisateur final, avec une expérience pratique des tests manuels et automatisés.
• 2+ années d'expérience en test d'applications mobiles (par exemple, React Native, iOS natif ou Android natif).
• Expérience dans la création de plans de test et dans la conduite de la couverture pour les tests unitaires, d'intégration, de bout en bout, d'automatisation et manuels pour les nouvelles capacités de produit.
Qualifications privilégiées
• Expérience dans la construction, l'amélioration ou la maintenance de frameworks d'automatisation des tests pour détecter les régressions plus tôt et réduire l'effort manuel.
• 2+ années d'expérience dans la création et l'exécution de plans de test complets pour de nouvelles capacités de produit, y compris des ensembles de fonctionnalités complexes.
• 3+ années d'expérience en tant que partenaire QA senior ou chef d'équipe, dirigeant la stratégie de test ou faisant évoluer les pratiques de qualité pour une équipe.
• Expérience de l'utilisation de Python, JavaScript ou TypeScript pour l'automatisation des tests, l'outillage ou les flux de travail de débogage.
• Expérience en test d'expériences mobiles interactives telles que des jeux vidéo, des applications AR/VR ou d'autres produits en temps réel et sensibles au mouvement.
• Expérience en test d'applications ou de fonctionnalités basées sur la vision par ordinateur.
• Baccalauréat en génie logiciel ou dans un domaine technique connexe.
Modèle hybride Hinge Health
Il s'agit d'un rôle hybride basé dans notre bureau de Montréal et qui suit le modèle hybride Hinge Health. Nous pensons que le travail à distance et le travail en personne ont leurs propres avantages et inconvénients, et nous voulons être en mesure de tirer parti du meilleur des deux mondes. Les employés occupant des rôles hybrides sont tenus d'être au bureau 3 jours par semaine.
À propos de Hinge Health
Chez Hinge Health, nous utilisons la technologie pour mettre à l'échelle et automatiser la prestation des soins de santé, en commençant par les troubles musculosquelettiques (TMS), qui touchent plus de 1,7 milliard de personnes dans le monde. Grâce à un modèle de soins centré sur l'humain et alimenté par l'IA, Hinge Health exploite une technologie de pointe pour améliorer les résultats, les expériences et les coûts afin d'aider les gens à aller au-delà de leur douleur. La plateforme couvre un large éventail de soins des TMS – des blessures aiguës à la douleur chronique, en passant par la rééducation post-chirurgicale – grâce à des soins personnalisés et fondés sur des données probantes. En tant que partenaire privilégié de plus de 60 régimes d'assurance maladie, gestionnaires de prestations pharmaceutiques (PBM) et autres partenaires de l'écosystème, Hinge Health est accessible à plus de 20 millions de personnes auprès de plus de 2 800 employeurs. Le siège social de l'entreprise est situé à San Francisco avec des bureaux supplémentaires à Montréal et à Bangalore. En savoir plus sur http://www.hingehealth.com.
Ce que vous aimerez chez nous
• Soins de santé et avantages sociaux inclusifs : En plus d'une couverture médicale, dentaire et visuelle complète, nous offrons aux employés et aux membres de leur famille une aide pour les soins d'affirmation du genre, des outils de planification familiale et de fertilité, ainsi que des remboursements de frais de voyage si les soins de santé ne sont pas disponibles là où vous vivez.
• Planification de l'avenir : Commencez à épargner pour la retraite avec notre régime REER, qui inclut une contribution équivalente de l'employeur de 2 %.
• Allocations pour la vie moderne : Gérez votre propre apprentissage et développement.
• Grandissez avec nous : Grandissez avec nous grâce à des actions de l'entreprise à prix réduit via notre PEE (ESPP) avec des retenues sur salaire faciles.
Culture et engagement
Hinge Health est un employeur qui respecte l'égalité des chances et interdit la discrimination et le harcèlement de toute nature. Nous prenons des décisions d'emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité de genre, l'origine nationale, l'âge, le statut d'ancien combattant, le statut d'invalidité, la grossesse ou toute autre base protégée par la loi fédérale, étatique ou locale. Nous tenons également compte des candidats qualifiés, quels que soient leurs antécédents criminels, conformément aux exigences légales. Nous offrons des aménagements raisonnables aux candidats handicapés. Si vous estimez avoir besoin d'aide ou d'un aménagement en raison d'un handicap, veuillez nous en informer en contactant votre recruteur. En soumettant votre candidature, vous reconnaissez que nous utilisons vos données personnelles comme indiqué dans la politique de confidentialité du personnel et des candidats. Méfiez-vous des tentatives d'hameçonnage : Nous ne vous demanderons jamais de détails financiers pendant le processus d'embauche et n'utiliserons que des courriels “@hingehealth.com”. Si vous recevez une offre suspecte, cessez la communication et signalez-la au Centre américain de plaintes pour crimes sur Internet (US FBI Internet Crime Complaint Center). Pour vérifier un courriel de notre équipe de recrutement, transférez-le à security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
The Opportunity
Home is the first thing members see when they open the Hinge Health app. The Home Pod is responsible for making sure every member quickly finds the care they came for, and as a result, we sit on a critical business path for Hinge Health. In this role, you’ll own and evolve the core Home experience on our React Native app, using experimentation to deliver a delightful experience that reliably guides members into the right sessions and programs.
You’ll join a strong pod as the senior-most engineer, partnering closely with product, design, data, and backend teams to define the technical direction, raise the quality bar, and mentor others while shipping impactful improvements to one of our most visible product surfaces.
Below are example impact areas over your first 3, 6, and 12 months. At Hinge Health, we regularly adjust priorities to respond to member needs and business incentives, so these are illustrative rather than fixed checklists.
In your first 3 months:
Build a deep understanding of the Home domain, member journeys, and how Home connects to core care experiences (sessions, programs, content).
Partner with product, design, and data to map the current Home funnel, identify key drop-offs, and prioritize experiments.
Ship meaningful improvements to our existing React Native Home experience, focusing on performance, reliability, and polish.
In your first 6 months:
Mentor and pair with engineers on the pod, helping them grow in mobile best practices, code quality, and experimentation mindset.
Continue to improve our new server-driven UI architecture for Home, collaborating with backend and platform teams to refine APIs, configuration models, and guardrails.
Deepen and participate in our existing experimentation and measurement framework for Home (e.g., A/B tests, feature flags, event instrumentation) to iterate on layouts, recommendations, and CTAs.
In your first year:
Own the long-term technical roadmap for the Home pod’s client architecture, balancing flexibility (through server configuration) with a responsive, native-quality member experience.
Drive cross-team initiatives to improve the end-to-end journey from Home through sessions and care plans, ensuring the surface reliably delivers business outcomes (session bookings, program engagement, retention).
Raise engineering standards on the pod (testing, observability, reliability, accessibility, performance) and help scale the team’s impact as the product and membership grow.
Mobile product craftsperson: You care deeply about core flows and how they feel in a member’s hand, from loading behavior and animations to edge cases and error states.
Experimentation-oriented: You’re comfortable defining hypotheses, designing experiments, instrumenting funnels, and iterating based on data and qualitative feedback.
Server-driven UI experience: You’ve designed or worked with server-configured experiences and know how to keep them fast, reliable, and intuitive for both members and internal stakeholders.
Team mentor and collaborator: You enjoy leveling up a strong but more junior team through pairing, code reviews, design discussions, and clear written communication.
Owner mindset: You think in terms of systems and business impact, not just tickets—you’re comfortable taking a problem from idea through launch, measurement, and iteration.
4+ years of practical software engineering experience, including building and shipping user-facing applications in production.
Bachelor’s degree in Computer Science, Engineering, or a related field (or foreign equivalent).
2+ years of hands-on React Native experience building mobile applications at scale.
Experience designing and implementing server-driven UI or configuration-driven presentation layers on mobile or other client platforms.
Track record of running experiments (e.g., A/B tests or multivariate tests) on core product surfaces and using results to drive roadmap decisions.
Strong proficiency with TypeScript/JavaScript, React Native, and modern mobile development tooling; familiarity with backend services (e.g., Node/TypeScript, GraphQL, or similar) is a plus.
Experience working on high-traffic, critical-path surfaces (e.g., home screens, discovery/navigation surfaces, or key funnels).
Demonstrated ability to mentor and grow other engineers through code reviews, design collaboration, and technical guidance.
Comfort collaborating with product, design, and data/analytics partners to define metrics, interpret results, and refine experiences.
Experience in healthcare, consumer apps, or other regulated or data-sensitive environments is a plus.
This role is a hybrid position based in our San Francisco office.
This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week for a full 8-hour business day. On remote days, employees are expected to work during core business hours with flexibility. The office is part of a dog-friendly workplace program, and while travel is not regularly required, occasional off-site/on-site events may occur.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is a leader in Digital Physical Therapy, and we’re expanding into new areas of care. In April 2026, we launched our comprehensive Migraine Care Program, extending our digital care platform beyond physical therapy. We’re now building a new team to launch a Gastrointestinal (GI) Care Program. GI conditions affect roughly one in four U.S. adults and drive $135 billion in annual medical spending.
Our planned acquisition of Cylinder Health, a leader in virtual-first digestive healthcare, gives us a strong foundation for entering this market. By combining Cylinder’s clinical expertise and market presence with Hinge Health’s AI-powered care model and technology platform, we can rapidly build a new GI product expected to launch in 2027.
As a Staff Software Engineer for GI, you’ll help shape an end-to-end digital care experience for people living with GI conditions. You’ll lead rapid experiments to validate assumptions, navigate complex technical and product challenges, and turn what you learn into a reliable, scalable product that can improve members’ health at meaningful scale.
At Hinge Health, staff engineers are senior technical contributors who lead through code, technical judgment, and influence. You’ll set direction for critical systems, contribute to production code daily, raise the quality bar, and mentor other engineers without moving into people management. You’ll partner closely with senior leadership and teams across Product, Design, and Marketing in San Francisco, Montreal, and Bangalore. Learn more about the staff engineer archetypes that thrive at Hinge Health.
Below are example impact areas over your first 3, 6, and 12 months. At Hinge Health, we regularly adjust priorities to respond to member needs and business incentives, so these are illustrative rather than fixed checklists.
In your first 3 months:
Help define the GI product line from scratch.
Build strong partnerships with Product, Design, and Marketing to align on the strategy, experimentation roadmap, and success metrics.
Lead the technical roadmap development for the new GI product line spanning AI systems, UX interfaces, business logic middletier, hardware integration and where to loop in the board-certified clinician for in-person support to members.
Develop prototypes and proof-of-concepts for the hardest parts of the new product line
In your first 6 months:
Build the GI product as a minimum lovable product (MLP) delivering a significant & measurable health improvement for members.
Mentor and pair with engineers on the pod, helping them grow in engineering best practices, code quality, and experimentation mindset.
Create engineering best practices for CI/CD, automated testing, monitoring, and client performance across the entire stack.
Personally develop the hardest, most challenging software elements in the product roadmap.
In your first year:
Have launched the new product and already work on iterations to adapt it using real member feedback post-launch.
Drive cross-team initiatives to improve the end-to-end journey for GI end users
Continuously raise engineering standards on the pod (testing, observability, reliability, accessibility, performance) and help scale the team’s impact as the product and membership grow.
0->1 Builder: We are looking for an engineer with a track record of building brand new products from scratch.
Talent magnet: someone who is recognized as a leader and other people want to work with.
AI-Driven development: You have been using the latest AI software development techniques (ex: teams of AI Agents) and continuously look for new AI techniques that can improve your productivity.
You move fast, know how to balance innovation vs reuse, and deliver clear business results.
Hands-on engineer: You’re reading and writing code across the tech stack (e.g., React Native, BFF/full-stack web, GraphQL, AI Agents, Computer Vision, Medical Device Integration, etc), and you use that fluency to coach, review, and set technical direction.
Experiment-driven operator: You think in terms of hypotheses, sample sizes, and decision rules, and you can run a dense A/B experimentation roadmap without sacrificing quality.
Team mentor and collaborator: You enjoy leveling up a strong but more junior team through pairing, code reviews, design discussions, and clear written communication.
Owner mindset: You think in terms of systems and business impact, not just tickets—you’re comfortable taking a problem from idea through launch, measurement, and iteration.
Inclusive team builder: You create clear expectations, give direct feedback, and foster a culture where engineers can do the best work of their careers.
A minimum of 4+ years of practical software engineering experience, including building and shipping user-facing applications in production.
A minimum Bachelor’s degree in Computer Science, Engineering, or a related field (or foreign equivalent).
2+ years of hands-on React Native experience building mobile applications at scale.
Technologies: Experience building in large React Native codebases, TypeScript/Node.js & Go backends, GraphQL, AWS services (e.g., Lambda, SQS, SNS, SageMaker), tooling for client performance, render optimization, devops and app architecture patterns.
Product Integration mindset: History operating a product surface that integrates across multiple platforms owned by different teams.
Track record of running experiments (e.g., A/B tests or multivariate tests) on core product surfaces and using results to drive roadmap decisions.
Strong proficiency with TypeScript/JavaScript, React Native, and modern mobile development tooling; familiarity with backend services (e.g., Node/TypeScript, GraphQL, or similar) is a plus.
Demonstrated ability to mentor and grow other engineers through code reviews, design collaboration, and technical guidance.
Comfort collaborating with product, design, and data/analytics partners to define metrics, interpret results, and refine experiences.
Experience developing consumer-facing apps used by millions/billions of users.
Regulated environments: Experience working within healthcare (HIPAA) or other highly regulated domains involving sensitive member data.
This role is a hybrid position based in our San Francisco office.
This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week for a full 8-hour business day. On remote days, employees are expected to work during core business hours with flexibility. The office is part of a dog-friendly workplace program, and while travel is not regularly required, occasional off-site/on-site events may occur.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are seeking a Senior AI Developer to join our computer vision (CV) Engineering team in Montreal, QC. In this role, you will design, build, and operate the cloud infrastructure, deployment systems, and supporting services that power our next generation of multi-modal models and reasoning agents.
This role is focused on productionizing LLMs, VLMs, and multi-modal reasoning systems for millions of active users. You will own the infrastructure and operational foundations for deploying, scaling, validating, monitoring, and continuously improving these systems in production. This includes model serving architectures, agent orchestration services, evaluation and validation pipelines, telemetry, observability, and developer tooling.
You will work closely with ML scientists, CV engineers, platform engineers, and SRE partners to translate advanced research systems into secure, reliable, and scalable product capabilities. This role offers an exciting opportunity to help expand the scope of the CV Engineering team into cloud-native deployment of frontier models and reasoning agents.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
Deploy and Operate Multi-Modal Models at Scale: Build and maintain production systems for serving LLMs, VLMs, and other multi-modal models with high reliability, low latency, and cost efficiency.
Build Validation and Evaluation Systems: Work with ML Scientists and QA to create robust offline and online evaluation pipelines for reasoning quality, model behavior, hallucination risk, policy compliance, latency, and regression detection.
Validate and Monitor Quality: Ensure reasoning systems are working as expected in long tail cases in-the-wild, ensuring that exceptions are caught early.
Develop Reasoning Agent Infrastructure: Work with other engineers and SRE to develop the orchestration, state management, tool execution, guardrails, and supporting backend services and infrastructure required to run reasoning agents safely and effectively in production.
Establish Telemetry and Observability: Design dashboards, traces, logs, alerts, and performance analytics for model inference and agent workflows using modern monitoring platforms.
Improve Reliability, Performance, and Cost: Optimize throughput, capacity, fallback behavior, model routing, and infrastructure utilization to support millions of active users.
Adopt and Evangelize Best Practices: Evaluate emerging tools, frameworks, and deployment patterns for LLM and agent ops, and help the team standardize on effective practices.
Ensure Security and Compliance: Implement security controls, access patterns, and operational safeguards that protect user data and support responsible production use of generative AI systems.
Bachelor’s degree in Computer Science, Engineering, or a related field.
3+ years of experience developing and operating cloud-based services, infrastructure, and APIs in production, ideally on AWS.
Experience deploying and operating production ML systems, especially LLMs, VLMs, or other large-scale model systems, including release management, evaluation, and monitoring.
Experience with observability and operational tooling such as monitoring, logging, tracing, and alerting platforms.
Demonstrated experience with CI/CD and production deployment workflows across development, staging, and production environments.
Experience using agentic development workflows, including AI-assisted coding and review (e.g. via Claude), plus reusable skills or agents to improve velocity and quality.
Experience with LLM and agent development tooling such as LangSmith, LangChain, LangGraph, or MLflow.
Experience with GPU-backed inference systems, model serving optimization, and scaling for latency-sensitive applications.
Experience deploying or integrating hosted model APIs such as Anthropic, Gemini, or Bedrock.
Experience building validation and telemetry systems for generative AI, including regression testing, quality scoring, and production monitoring.
Experience with containerized services and orchestration technologies such as Docker, Kubernetes, ECS, or EKS.
Experience with workflow orchestration tools such as Temporal or Step Functions.
Experience with Databricks or similar platforms for data, experimentation, evaluation, or ML platform operations.
Experience with IAM, secrets management, encryption, and compliance-minded cloud controls.
Experience with infrastructure as code, especially Terraform, and agent infrastructure such as orchestration, tool use, execution control, memory/state handling, and guardrails.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered, human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences, and costs to help people move beyond their pain.
Our platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs, and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at www.hingehealth.com.
Inclusive healthcare and benefits: Comprehensive medical, dental, and vision coverage, with additional support for gender-affirming care, family and fertility planning, and travel reimbursements where care isn’t locally accessible.
Planning for the future: Traditional and Roth 401(k) options with a 2% company match.
Modern life stipends: Flexible stipends to support your learning, development, and modern life needs.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you need assistance or an accommodation due to a disability, please let your recruiter know. By submitting your application, you acknowledge that we will use your personal data as outlined in our personnel and candidate privacy policy.
Nous sommes à la recherche d’une personne développeuse principale en IA pour se joindre à notre équipe d’ingénierie en vision par ordinateur (CV) à Montréal, au Québec. Dans ce rôle, vous concevrez, développerez et exploiterez l’infrastructure infonuagique, les systèmes de déploiement et les services de soutien qui propulsent notre prochaine génération de modèles multimodaux et d’agents de raisonnement.
Ce rôle est axé sur la mise en production de grands modèles de langage (LLM), de modèles de vision et de langage (VLM) ainsi que de systèmes de raisonnement multimodaux pour des millions de personnes utilisatrices actives. Vous serez responsable de l’infrastructure et des fondations opérationnelles nécessaires au déploiement, à la mise à l’échelle, à la validation, à la surveillance et à l’amélioration continue de ces systèmes en production. Cela comprend les architectures de service des modèles, les services d’orchestration des agents, les pipelines d’évaluation et de validation, la télémétrie, l’observabilité et les outils pour les développeuses et développeurs.
Vous travaillerez en étroite collaboration avec des scientifiques en apprentissage automatique, des ingénieures et ingénieurs en vision par ordinateur, des ingénieures et ingénieurs de plateforme ainsi que des partenaires SRE afin de transformer des systèmes de recherche avancés en fonctionnalités de produit sécurisées, fiables et évolutives. Ce poste offre une occasion stimulante de contribuer à élargir le mandat de l’équipe d’ingénierie en vision par ordinateur pour y inclure le déploiement infonuagique de modèles de pointe et d’agents de raisonnement
Nous croyons que le travail à distance et le travail en personne comportent chacun leurs avantages et leurs inconvénients. Nous voulons tirer le meilleur parti des deux approches. Les personnes occupant un poste hybride doivent travailler au bureau trois jours par semaine.
Déployer et exploiter des modèles multimodaux à grande échelle : concevoir et maintenir des systèmes de production permettant de servir des LLM, des VLM et d’autres modèles multimodaux avec un haut niveau de fiabilité, une faible latence et une utilisation efficace des coûts.
Concevoir des systèmes de validation et d’évaluation : collaborer avec les scientifiques en apprentissage automatique et l’équipe d’assurance qualité afin de créer des pipelines robustes d’évaluation hors ligne et en ligne pour la qualité du raisonnement, le comportement des modèles, le risque d’hallucination, la conformité aux politiques, la latence et la détection des régressions.
Valider et surveiller la qualité : vous assurer que les systèmes de raisonnement fonctionnent comme prévu dans les cas atypiques et les scénarios à longue traîne en conditions réelles, afin que les exceptions soient détectées rapidement.
Développer l’infrastructure des agents de raisonnement : travailler avec d’autres ingénieures et ingénieurs ainsi qu’avec l’équipe SRE pour développer l’orchestration, la gestion de l’état, l’exécution des outils, les garde-fous et les services backend et l’infrastructure de soutien nécessaires pour exécuter des agents de raisonnement de façon sécuritaire et efficace en production.
Mettre en place la télémétrie et l’observabilité : concevoir des tableaux de bord, des traces, des journaux, des alertes et des analyses de performance pour l’inférence des modèles et les flux de travail des agents à l’aide de plateformes modernes de surveillance.
Améliorer la fiabilité, la performance et les coûts : optimiser le débit, la capacité, le comportement de reprise, le routage des modèles et l’utilisation de l’infrastructure afin de soutenir des millions de personnes utilisatrices actives.
Adopter et promouvoir les pratiques exemplaires : évaluer les outils, les cadres de développement et les modèles de déploiement émergents pour l’exploitation des LLM et des agents, et aider l’équipe à normaliser les pratiques efficaces.
Assurer la sécurité et la conformité : mettre en œuvre des contrôles de sécurité, des modèles d’accès et des mesures de protection opérationnelles qui protègent les données des personnes utilisatrices et favorisent une utilisation responsable des systèmes d’IA générative en production.
Qualifications de base
Baccalauréat en informatique, en génie ou dans un domaine connexe.
Au moins trois ans d’expérience dans le développement et l’exploitation en production de services, d’infrastructures et d’API infonuagiques, idéalement sur AWS.
Expérience du déploiement et de l’exploitation de systèmes d’apprentissage automatique en production, particulièrement des LLM, des VLM ou d’autres systèmes de modèles à grande échelle, y compris la gestion des mises en production, l’évaluation et la surveillance.
Expérience des outils d’observabilité et d’exploitation, notamment les plateformes de surveillance, de journalisation, de traçage et d’alerte.
Expérience démontrée des processus d’intégration et de déploiement continus (CI/CD) ainsi que des flux de déploiement en production dans des environnements de développement, de préproduction et de production.
Expérience des flux de développement agentique, y compris le codage et la révision assistés par l’IA, par exemple avec Claude, ainsi que de compétences ou d’agents réutilisables pour améliorer la rapidité et la qualité.
Expérience des outils de développement de LLM et d’agents, notamment LangSmith, LangChain, LangGraph ou MLflow.
Expérience des systèmes d’inférence soutenus par GPU, de l’optimisation du service des modèles et de la mise à l’échelle pour des applications sensibles à la latence.
Expérience du déploiement ou de l’intégration d’API de modèles hébergés comme Anthropic, Gemini ou Bedrock.
Expérience de la conception de systèmes de validation et de télémétrie pour l’IA générative, notamment les tests de régression, la notation de la qualité et la surveillance en production.
Expérience des services conteneurisés et des technologies d’orchestration comme Docker, Kubernetes, ECS ou EKS.
Expérience des outils d’orchestration des flux de travail comme Temporal ou Step Functions.
Expérience de Databricks ou de plateformes similaires pour les données, l’expérimentation, l’évaluation ou l’exploitation de plateformes d’apprentissage automatique.
Expérience de la gestion des identités et des accès (IAM), de la gestion des secrets, du chiffrement et des contrôles infonuagiques axés sur la conformité.
Expérience de l’infrastructure en tant que code, particulièrement Terraform, ainsi que de l’infrastructure pour les agents, notamment l’orchestration, l’utilisation des outils, le contrôle de l’exécution, la gestion de la mémoire et de l’état et les garde-fous.
Chez Hinge Health, nous utilisons la technologie pour déployer et automatiser les soins de santé à grande échelle, en commençant par les troubles musculosquelettiques (MSK), qui touchent plus de 1,7 milliard de personnes dans le monde. Grâce à un modèle de soins alimenté par l’IA et centré sur la personne, Hinge Health mise sur une technologie de pointe pour améliorer les résultats, l’expérience et les coûts des soins afin d’aider les gens à aller au-delà de leur douleur.
Notre plateforme couvre un large éventail de soins MSK, des blessures aiguës à la douleur chronique, en passant par la réadaptation postopératoire, grâce à des soins personnalisés fondés sur des données probantes. À titre de partenaire privilégié de plus de 50 régimes d’assurance maladie, gestionnaires de prestations pharmaceutiques et autres partenaires de l’écosystème, Hinge Health est accessible à plus de 20 millions de personnes dans plus de 2 550 entreprises. L’entreprise a son siège social à San Francisco et possède également des bureaux à Montréal et à Bangalore. Pour en savoir plus, consultez www.hingehealth.com.
Soins de santé et avantages sociaux inclusifs : couverture complète des soins médicaux, dentaires et de la vue, avec un soutien additionnel pour les soins d’affirmation de genre, la planification familiale et les traitements de fertilité, ainsi que le remboursement des frais de déplacement lorsque les soins ne sont pas accessibles localement.
Préparer l’avenir : Commencez à épargner pour la retraite avec notre régime REER, avec une contribution équivalente de l'employeur de 2 %..
Allocations pour la vie moderne : allocations flexibles pour soutenir votre apprentissage, votre développement et vos besoins du quotidien.
Hinge Health est un employeur qui souscrit au principe de l’égalité des chances et interdit toute forme de discrimination et de harcèlement. Nous prenons nos décisions d’emploi sans égard à la race, à la couleur, à la religion, au sexe, à l’orientation sexuelle, à l’identité de genre, à l’origine nationale, à l’âge, au statut d’ancien combattant, à la situation de handicap, à la grossesse ou à tout autre motif protégé par les lois fédérales, étatiques ou locales. Nous examinons également les candidatures de personnes qualifiées, quels que soient leurs antécédents judiciaires, conformément aux exigences légales.
Nous offrons des mesures d’adaptation raisonnables aux personnes candidates en situation de handicap. Si vous avez besoin d’aide ou d’une mesure d’adaptation en raison d’un handicap, veuillez en informer votre personne recruteuse. En soumettant votre candidature, vous reconnaissez que nous utiliserons vos données personnelles conformément à notre Politique de confidentialité du personnel et des personnes candidates.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
The Opportunity
Hinge Health is the leader in Digital Physical Therapy and we are expanding to new areas outside of physical therapy. In May we launched the new Migraine product line, and now we are building a new team from scratch for a Gastrointestinal (GI) product line. GI is a $135B market in the US alone and after the acquisition of Cylinder Health, we are in a great position to rapidly build new products in the GI space. This is your opportunity to build a brand new product from scratch, defining the product that millions of Americans will see in their healthcare plan next year.
As a Senior Software Engineer for GI, you’ll build an understanding for the 60M+ Americans afflicted by this health condition, ensuring that Hinge Health builds a comprehensive end-to-end experience to treat them, run rapid experiments to validate your assumptions, and launch a brand new digital care product for GI. What differentiates HingeHealth from other platforms is our fast pace of innovation blending licensed care providers with AI solutions and medical grade hardware to deliver a complete experience that improves the health of our users.
You’ll partner closely with staff engineers, team leaders including cross-functional partners in Product, Design, and Marketing across our hubs in San Francisco, Montreal, and Bangalore to build a new GI product. As a hands-on engineer, you’ll contribute to and review code daily, raise the quality bar, and independently ship impactful improvements to one of our most visible product surfaces.
What You’ll Accomplish
Below are example impact areas over your first 3, 6, and 12 months. At Hinge Health, we regularly adjust priorities to respond to member needs and business incentives, so these are illustrative rather than fixed checklists.
In your first 3 months:
Contribute to defining the GI product line from scratch.
Deliver at least 1 large project that introduces new product capabilities, often acting as a maintainer for key code repositories.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Exhibit strong user and business judgment, grounding decisions in customer needs and business priorities to drive durable product value
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
In your first 6 months:
Implement key functionalities of the new GI product delivering high-quality, bug-free, high-performance software on a tight schedule.
Have a track record of independently driving 3+ high-complexity projects from the roadmap as their engineering leader.
Implement engineering best practices such CI/CD, automated testing, monitoring, or client performance across the code repo you support.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing
In your first year:
Have launched the new product and already work on iterations to adapt it using real member feedback post-launch.
Drive cross-team initiatives to improve the end-to-end journey for GI end users
Continuously raise engineering standards on the pod (testing, observability, reliability, accessibility, performance) and help scale the team’s impact as the product and membership grow.
0->1 Builder: We are looking for an engineer with a track record of building brand new products from scratch.
AI-Driven development: You have been using the latest AI software development techniques (ex: teams of AI Agents) and continuously look for new AI techniques that can improve your productivity.
You move fast, know how to balance innovation vs reuse, and deliver clear business results.
Hands-on engineer: You’re reading and writing code across the tech stack (e.g., React Native, BFF/full-stack web, GraphQL, AI Agents, Computer Vision, Medical Device Integration, etc), and you use that fluency to coach, review, and set technical direction.
Experiment-driven operator: You think in terms of hypotheses, sample sizes, and decision rules, and you can run a dense A/B experimentation roadmap without sacrificing quality.
Team mentor and collaborator: You enjoy leveling up a strong but more junior team through pairing, code reviews, design discussions, and clear written communication.
Owner mindset: You think in terms of systems and business impact, not just tickets—you’re comfortable taking a problem from idea through launch, measurement, and iteration.
Inclusive team builder: You create clear expectations, give direct feedback, and foster a culture where engineers can do the best work of their careers.
A minimum Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
A minimum of 3 + years of non-internship full time professional software development experience
4+ years of experience with at least one software programming language
4+ years of experience in the full software development life cycle
Experience delivering large software projects or features in a production environment
Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, etc.)
Technologies: Experience building in large React Native codebases, TypeScript/Node.js & Go backends, GraphQL, AWS services (e.g., Lambda, SQS, SNS, SageMaker), tooling for client performance, render optimization, devops and app architecture patterns.
Product Integration mindset: History operating a product surface that integrates across multiple platforms owned by different teams.
Track record of running experiments (e.g., A/B tests or multivariate tests) on core product surfaces and using results to drive roadmap decisions.
Strong proficiency with TypeScript/JavaScript, React Native, and modern mobile development tooling; familiarity with backend services (e.g., Node/TypeScript, GraphQL, or similar) is a plus.
Demonstrated ability to mentor and grow other engineers through code reviews, design collaboration, and technical guidance.
Comfort collaborating with product, design, and data/analytics partners to define metrics, interpret results, and refine experiences.
Experience developing consumer-facing apps used by millions/billions of users.
Regulated environments: Experience working within healthcare (HIPAA) or other highly regulated domains involving sensitive member data.
This role is a hybrid position based in our San Francisco office.
This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week for a full 8-hour business day. On remote days, employees are expected to work during core business hours with flexibility. The office is part of a dog-friendly workplace program, and while travel is not regularly required, occasional off-site/on-site events may occur.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team transforming how millions of people access musculoskeletal (MSK) care by becoming the strategic engine behind our Health Services partnerships. In this role, you will not just manage relationships—you will be the architect of growth for our commercial sales teams. By removing barriers and identifying expansion opportunities, you will directly accelerate pipeline growth and ensure our health plan partners and client commercial teams are empowered to deliver Hinge Health’s life-changing solutions to those who need them most.
In your first 3 months: You will master our Health Services value proposition and map out the landscape of our key health plan partnerships. You’ll establish yourself as a trusted resource for our internal sales teams and begin building rapport with client commercial leaders.
In your first 6 months: You will proactively remove friction in the sales cycle, executing on partnership expansion opportunities that directly influence pipeline velocity. You will be the \"go-to\" point of contact for all things related to partnership growth for your assigned accounts.
In your first year: You will own the strategic roadmap for your partnerships, driving measurable revenue growth and cementing long-term commercial success. You will demonstrate the \"Make Results Happen\" value by turning partner feedback into actionable sales enablement strategies.
A Strategic Connector: You understand the nuances of the healthcare payer and employer markets and can translate complex partnership dynamics into clear action plans for sales teams.
A \"Learn-it-all\": You constantly seek to understand the changing healthcare landscape and use that knowledge to keep our partners and internal teams ahead of the curve.
A Resilient Problem Solver: You thrive in a fast-paced environment where you can autonomously navigate ambiguity to remove barriers and drive results.
3+ years of experience in Sales Enablement, Commercial Sales, or Partnership Management.
Healthcare Expertise: Strong knowledge of Healthcare and Payer markets.
Technical Fluency: Experience with CRM tools (e.g., Salesforce) and sales reporting.
Project Management: A proven track record of managing complex projects and strategic planning with cross-functional stakeholders.
Advanced data analysis and reporting skills to drive decision-making.
Deep understanding of sales methodologies and enablement tools.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is seeking a Manager, Legal Operations to help scale the operational backbone of our Legal & Compliance team and otherwise help translate priorities into coordinated, measurable initiatives as the company grows. As a digital health company operating in a highly regulated space, our legal team's ability to move fast and manage risk depends on strong systems, clear processes, and disciplined spend management. In this role, you will own and mature core legal operations functions — including outside counsel relationships and spend, e-billing (Brightflag), budgeting and forecasting, contract lifecycle management (Ironclad), and legal technology — while also driving process improvement and program management across the broader Legal & Compliance team. This is a high-visibility role for someone who enjoys building infrastructure that lets attorneys focus on legal work instead of administrative overhead, and who wants to make a measurable, company-wide impact from within a lean, fast-moving legal team. You will report directly to our General Counsel, with the autonomy and mandate to own and shape the legal operations function as a strategic partner to Legal & Compliance leadership.
Lead the legal operations function. Set the strategy and roadmap for the function while partnering closely with the General Counsel and Legal & Compliance leadership to align priorities with company goals.
Help manage the team’s annual OKR planning and reporting and develop agendas, decision materials, and follow-up processes for leadership meetings. Act as a central point of coordination for time-sensitive or department-wide initiatives sponsored by the General Counsel.
Provide the General Counsel with department-wide visibility into priorities, resources, dependencies, and execution risks. Support department communications, organizational planning, and stakeholder alignment.
Lead legal technology strategy. Evaluate, implement, and manage the legal team's technology stack (e.g., Ironclad, Brightflag, Streamline), identifying opportunities to add tools or retire ones that no longer serve the team.
Simplify legal intake process to improve response times, including upleveling the usage of systems like Streamline and Zendesk, managing the legal email alias, and responding to internal stakeholder inquiries to ensure efficient ticket routing.
Own outside counsel and vendor relationships and spend. Manage relationships across practice areas, ensuring engagements are scoped clearly, billed accurately, and delivering value relative to cost.
Drive e-billing and spend visibility. Own and continuously improve our Brightflag e-billing process to give Legal leadership real-time insight into and control over legal spend.
Manage budgeting and forecasting. Build and maintain the legal team's budget and forecast, partnering with Finance to track spend against plan and flag variances early.
Own contract lifecycle management. Serve as a key owner of Ironclad, managing templates, workflows, technical integrations (e.g. with Zip and Salesforce) and overall system configuration, and training business partners across the company on best practices.
Drive process improvement. Identify friction points in how the Legal & Compliance team operates and business teams interact with it, and design and implement scalable process fixes.
Manage legal and compliance programs. Support cross-functional program and project management for key legal and compliance initiatives, keeping workstreams on track and stakeholders informed.
Build knowledge management systems. Maintain and improve how legal knowledge, templates, and playbooks are organized and accessed across the team.
In your first 3 months: Develop a deep understanding of the legal team's current tools, budget structure, and outside counsel relationships. Identify quick wins for process improvement, including through AI enablement and tool testing. Build relationships with key stakeholders, including across Legal, Compliance, Finance, and Procurement.
In your first 6 months: Own the legal budget/forecast cycle end-to-end, with clear variance tracking and reporting to legal leadership. Lead at least one significant process improvement project, and have implemented at least one new or improved legal technology capability that measurably reduces friction for the legal team or business partners. Establish a regular cadence for reporting legal spend and operational metrics to leadership. Take a leading role in the management of departmental metrics and OKR reporting.
In your first year: Be recognized as the go-to owner for legal operations at Hinge Health, with outside counsel spend, e-billing, and CLM processes running smoothly and scalably. Have built a legal operations roadmap for the following year, informed by team feedback (e.g., client satisfaction survey results) and business growth needs.
You're a systems thinker who enjoys turning ambiguity into a scalable process, and you get genuine satisfaction from building the infrastructure that lets other people do their best work.
You take ownership end-to-end. When you see a gap in how something runs, you don't wait to be asked to fix it.
You build trust quickly with both legal professionals and business stakeholders by communicating clearly, following through reliably, and understanding the \"why\" behind legal processes, not just the \"what.\"
You're comfortable managing multiple priorities in a fast-paced, sometimes ambiguous environment, and you stay resilient and solutions-oriented when priorities shift.
6+ years of combined experience in broad in-house legal operations, law firm operations, or a related operational/business/chief-of-staff role, with direct experience managing people and technology-driven optimizations.
Hands-on experience with e-billing platforms (e.g., Brightflag) and contract lifecycle management systems (e.g., Ironclad).
Demonstrated experience building and managing budgets/forecasts in partnership with Finance.
Strong project management skills with a track record of leading process improvement initiatives across multiple stakeholders.
In-house legal operations experience at a healthcare, digital health, or other highly regulated technology company.
Experience implementing or optimizing a legal technology stack.
Familiarity with using and deploying AI tools(e.g. GC AI, Claude, Glean) and agents to drive efficiency in legal and legal operations work.
Experience building or managing knowledge management systems and playbooks/templates used across a legal team.
MBA, JD, or other advanced degree, though not required.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team responsible for the products at the heart of how Hinge Health delivers care for musculoskeletal (MSK) conditions. This team owns our core MSK programs and the build-out of new ones, like our recently launched migraine offering, that let us scale the business into new conditions and reach more members.
As a Staff Engineer, you'll help take new programs of care from early concept to a stable, scaled offering, then keep sharpening what already works. That means building the greenfield features that make a new program a real, differentiated offering, not just an existing treatment experience with a new label. It also means extending and hardening the shared services that power all of our programs. You'll work closely with Product and with engineers across multiple partner teams to ship a coherent, end-to-end program of care for our members.
Lead through influence: Take on the team's most ambiguous or technically complex problems, setting direction through your own technical work, design docs, and mentorship rather than through formal authority. Sometimes that means digging into the platform itself, when that's what's holding the team back from scaling into new programs of care.
Bring new programs of care to life: Lead the technical design and delivery of new MSK programs (in the vein of our migraine launch), building the features and workflows that make each program a credible, differentiated offering.
Strengthen what's already live: Take newly launched programs from shipped to stable and scaled, improving reliability, performance, and quality as usage grows.
Extend our shared platform: Design and build within our existing services (NestJS backend, React Native app, PostgreSQL) to support new programs without fragmenting the platform.
Partner deeply with Product: Work hand-in-hand with Product to translate program strategy into technical plans, surfacing trade-offs and options as scope evolves.
Collaborate across teams: Coordinate closely with engineers on partner teams to deliver a cohesive member experience across the many services and teams a program touches.
Elevate engineering practices: Champion strong practices around CI/CD, testing, and monitoring. Mentor other engineers and raise the bar for the team.
A Technical Visionary: You navigate ambiguity well and can turn a broad product goal, like \"launch a new program of care,\" into a concrete, scalable technical plan.
A Builder Across Horizons: You're equally comfortable in 0→1 greenfield work and in the less glamorous work of hardening something already live.
A Force Multiplier: You raise the level of everyone around you through code review, mentorship, and by setting technical standards that reduce friction.
A Natural Collaborator: You thrive working across team boundaries, with Product and with engineers on other teams, to deliver something coherent even when the work spans many services and owners.
5+ years of non-internship full-time professional software engineering experience
2+ years of experience with TypeScript/JavaScript across the stack (Node.js/NestJS on the backend; React or React Native on the frontend).
2+ years of experience with cloud platforms (AWS preferred) and containerization tools.
2+ years of experience with relational databases (PostgreSQL or similar), distributed systems, and microservices architectures.
2+ years of experience mentoring or leading other engineers and collaborating effectively across cross-functional teams.
NestJS & React Native: Direct experience with NestJS. Any mobile app development experience is a plus (React Native or otherwise).
Multi-team delivery: Experience shipping a product or feature that required close, ongoing coordination across several engineering teams, not just your own.
Regulated Industry Knowledge: Experience working within healthcare (HIPAA) or other highly regulated environments involving sensitive member data.
High-Influence IC Track Record: A track record of operating as a high-influence individual contributor at the Staff level, shaping technical direction and raising the bar for a team without having direct reports.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team responsible for the products at the heart of how Hinge Health delivers care for musculoskeletal (MSK) conditions. This team owns our core MSK programs and the build-out of new ones, like our recently launched migraine offering, that let us scale the business into new conditions and reach more members.
As a Staff Engineer, you'll help take new programs of care from early concept to a stable, scaled offering, then keep sharpening what already works. That means building the greenfield features that make a new program a real, differentiated offering, not just an existing treatment experience with a new label. It also means extending and hardening the shared services that power all of our programs. You'll work closely with Product and with engineers across multiple partner teams to ship a coherent, end-to-end program of care for our members.
Drive the pod's technical direction: Act as the primary technical lead for the team, setting and evolving the technical roadmap and making the day-to-day architectural and prioritization calls that keep the pod moving.
Bring new programs of care to life: Lead the technical design and delivery of new MSK programs (in the vein of our migraine launch), building the features and workflows that make each program a credible, differentiated offering.
Strengthen what's already live: Take newly launched programs from shipped to stable and scaled, improving reliability, performance, and quality as usage grows.
Extend our shared platform: Design and build within our existing services (NestJS backend, React Native app, PostgreSQL) to support new programs without fragmenting the platform.
Partner deeply with Product: Work hand-in-hand with Product to translate program strategy into technical plans, surfacing trade-offs and options as scope evolves.
Collaborate across teams: Coordinate closely with engineers on partner teams to deliver a cohesive member experience across the many services and teams a program touches.
Elevate engineering practices: Champion strong practices around CI/CD, testing, and monitoring. Mentor other engineers and raise the bar for the team.
A Technical Visionary: You navigate ambiguity well and can turn a broad product goal, like \"launch a new program of care,\" into a concrete, scalable technical plan.
A Builder Across Horizons: You're equally comfortable in 0→1 greenfield work and in the less glamorous work of hardening something already live.
A Force Multiplier: You raise the level of everyone around you through code review, mentorship, and by setting technical standards that reduce friction.
A Natural Collaborator: You thrive working across team boundaries, with Product and with engineers on other teams, to deliver something coherent even when the work spans many services and owners.
4+ years of non-internship full-time professional software engineering experience
2+ years of experience with TypeScript/JavaScript across the stack (Node.js/NestJS on the backend; React or React Native on the frontend).
2+ years of experience with cloud platforms (AWS preferred) and containerization tools.
2+ years of experience with relational databases (PostgreSQL or similar), distributed systems, and microservices architectures.
3+ years of experience mentoring or leading other engineers and collaborating effectively across cross-functional teams.
NestJS & React Native: Direct experience with NestJS. Any mobile app development experience is a plus (React Native or otherwise).
Multi-team delivery: Experience shipping a product or feature that required close, ongoing coordination across several engineering teams, not just your own.
Regulated Industry Knowledge: Experience working within healthcare (HIPAA) or other highly regulated environments involving sensitive member data.
Technical Leadership: Experience informally or formally leading a team's technical direction: setting architecture, sequencing work, and being the go-to technical decision-maker for a pod, without necessarily having formal people-management responsibility.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team that scales and strengthens Hinge Health's testing capabilities for software-enabled hardware systems. As a Test Engineer II, you will execute well-defined test methods and verification protocols, help run a disciplined hardware test lab, and ensure our devices meet the rigor, traceability, and quality expectations required in regulated product development.
In your first 3 months:
Execute defined test methods and protocols for design verification, sustaining changes, complaint investigations, and related product test activities.
Collect, record, and organize test data and draft clear test reports that address results, discrepancies, and follow-up needs.
Support ad hoc engineering test execution and other bench-level testing needs as programs move through development and verification.
Support QC testing for in-office builds as needed, including basic incoming checks, screening activities, and documentation of results.
In your first 6 months:
Serve as a first line of support for hardware-related complaint investigation testing using established methods and documented procedures.
Help run the lab effectively by maintaining equipment records, tracking fixtures, coordinating calibration status, and keeping the space organized and ready for use.
Support execution of test method validation protocols and other formal studies prepared by the broader test team.
Support automated and semi-automated test execution by preparing devices, samples, fixtures, scripts, and lab setups; monitoring runs; and documenting and escalating failures appropriately.
In your first year:
Support assembly of prototypes, fixtures, and test setups, including minor modifications using standard lab and bench tools.
Identify recurring execution pain points and partner with test engineers to improve repeatability, standardize workflows, and expand automation support over time.
Partner closely with Quality, R&D, and other cross-functional stakeholders to ensure testing is completed on schedule and documented appropriately.
You are organized, hands-on, and detail-oriented, with a strong bias toward clear documentation and lab discipline.
You are comfortable working in a regulated product development environment where rigor, traceability, and process adherence matter.
You are a collaborator who enjoys working cross-functionally with engineers, quality partners, and program stakeholders to keep test activities moving.
You are a learn-it-all who seeks to improve test workflows over time through better tooling, automation, and standardization.
Bachelor's degree, associate degree, technical certification, or equivalent practical experience in engineering, engineering technology, quality, or a related technical field.
2+ years of experience working in a test, lab, quality, manufacturing, or product development environment.
Experience executing written procedures or protocols and documenting results in a clear, traceable, and organized way, including handling sample tracking, equipment records, and test documentation.
Experience using common lab equipment and working within controlled test setups.
Ability to work cross-functionally with engineers, quality partners, and program stakeholders to complete testing on schedule.
Strong written communication skills for documenting results, discrepancies, and test observations.
Experience supporting hardware verification, validation, sustaining, or complaint investigation activities.
Experience in regulated product development environments, ideally within medical devices.
Experience with lab administration, calibration tracking, fixture control, or equipment management.
Experience supporting QC testing, screening, or incoming checks for in-office builds or prototype hardware.
Experience working with automated or semi-automated test setups, scripts, or fixtures in a lab environment.
Basic scripting skills for supporting automated tests, reviewing log data, or assisting with failure triage.
Familiarity with test methods, protocol execution, and formal report documentation.
Experience supporting root cause investigations or failure replication on returned or non-conforming product.
Hands-on experience assembling prototypes, fixtures, or bench test setups and making minor modifications with common tools.
Proficiency with soldering and hot-air rework for PCBA modifications is a plus.
Exposure to software or system-level test execution is a plus, especially in environments where hardware and software interact closely.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for a strategic, high-judgment Senior Talent Partner to lead engineering recruiting. This is a high-impact role for someone who knows how to partner closely with senior engineering leaders, translate business priorities into clear talent strategies, and deliver exceptional hiring outcomes in a high-bar environment.
In this role, you will own full-cycle recruiting for technical roles across software engineering, hardware, data science, and/or data platform, serving as a true thought partner to leaders across the engineering organization. You will shape search strategy, calibrate hiring plans, use market insights to influence decisions, and ensure candidates have a thoughtful, high-quality experience from first touch through close.
This role is a strong fit for someone who is equal parts operator and advisor: someone who can move quickly, work through ambiguity, challenge assumptions with data, and build trust with demanding technical stakeholders.
Own full-cycle recruiting for engineering roles across software engineering, hardware, data science, and/or data platform—from intake and calibration through offer close and handoff.
Partner with engineering leaders to define role scope, level, and search strategy based on business needs and market reality.
Build and manage high-quality pipelines for technical talent, including passive candidate outreach in highly competitive markets.
Use recruiting data and funnel insights to diagnose bottlenecks, improve hiring efficiency, and drive better decision-making with stakeholders.
Lead thoughtful calibration conversations when hiring teams need to reassess expectations around level, compensation, or candidate profile.
Create an excellent candidate experience by ensuring clear communication, strong process management, and a high-touch, respectful approach throughout the interview journey.
Influence longer-term headcount planning by bringing technical talent market insights and hiring data into workforce planning conversations.
Help improve hiring quality by refining job descriptions, interview process design, and stakeholder alignment where needed.
What Makes You a Great Fit
You are a strong strategic partner, not an order-taker. You know how to influence senior technical stakeholders, push on assumptions, and guide teams toward better hiring decisions.
You bring strong technical recruiting judgment. You understand how to assess talent across software engineering, hardware, data science, and data platform domains and tailor search strategy to different levels, problem spaces, and team needs.
You are highly data-driven. You use funnel metrics, market signals, and process data to identify issues and improve outcomes.
You care deeply about candidate experience and know that high standards and high humanity should go together.
You are agile, organized, and comfortable juggling multiple priorities without losing quality or momentum.
You are energized by high-bar environments and know how to operate well with senior, discerning engineering teams.
Basic Qualifications
3+ years of full-cycle technical recruiting or talent partnership experience, with meaningful experience supporting hiring across software engineering, hardware, data science, or data platform functions.
Track record of partnering with senior engineering hiring managers and cross-functional stakeholders to deliver against complex hiring goals.
Demonstrated success sourcing and hiring passive technical talent in competitive markets.
Strong experience using recruiting data to influence decisions, improve processes, and solve hiring challenges.
Excellent written and verbal communication skills, with the ability to build credibility quickly and handle challenging stakeholder dynamics with sound judgment.
Preferred Qualifications
Experience recruiting technical talent across software, hardware, or data domains in a fast-paced, high-growth, or mission-driven environment.
Experience supporting engineering leaders through org design, workforce planning, or talent mapping conversations.
Experience improving technical interview process design, calibration, and candidate experience at the function level.
Familiarity with healthcare, digital health, or other complex hardware and software environments.
Why This Role This is an opportunity to have an outsized impact on one of the most vital parts of the business: building the engineering and data organization. The role is high visibility—you will work closely with senior technical leaders, help shape hiring strategy in a high-expectation environment, and play a visible role in raising the bar on technical talent across the organization.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Access to high-quality musculoskeletal (MSK) care is often fragmented and difficult to navigate. You will solve this by building the engine that powers our physical provider network, directly connecting 20M+ members to best-in-class in-person care. As a foundational member of our Commercial Team, you won't just sell; you will define the provider network strategy for your territory, transforming how major health systems and provider groups partner with Hinge Health to deliver care.
In your first 3 months: You will master the Hinge Health provider value proposition and map the high-priority provider landscape in your territory. You’ll build a qualified pipeline of prospective provider groups and initiate key relationships.
In your first 6 months: You will close your first provider network contracts, navigating complex negotiations with legal and clinical stakeholders. You will launch these initial partners, ensuring a seamless implementation and onboarding experience.
In your first year: You will fully own the network strategy for your territory, consistently hitting network growth targets. You will act as the \"Voice of the Provider\" to our product teams, influencing the roadmap for our hybrid care model.
Basic Requirements
This territory consists of targeted metro regions in the western US. You must reside in this territory to be considered.
Bachelor degree and at least 5 years work experience.
Background in provider sales and/or network development.
Subject matter expertise in healthcare, provider network development / management, employee health benefits, chronic disease management, or digital health.
History of consistently attaining / exceeding quota.
Excellent strategic territory management, prospecting, project management, organization, and communication skills.
Comfortable working with the ambiguity of a fast-paced startup, with demonstrated ability to innovate and solve problems creatively.
Desire to learn, grow, develop, and eventually mentor future team members.
Preferred Requirements
Startup experience
Experience with clinical quality and price transparency tools
Experience with provider network adequacy tools
Experience with physical therapy and/or orthopedic clinical solutions or provider community
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Healthcare costs are rising, and employers and health plans need proof that digital MSK solutions deliver measurable savings. As a Health Economist at Hinge Health, you'll be the analytical engine behind our commercial success—designing and executing rigorous ROI studies that demonstrate how our platform transforms member outcomes while reducing costs for over 20 million lives. You'll translate complex claims data into compelling narratives that close deals, inform product strategy, and publish groundbreaking research that positions Hinge Health as the evidence-based leader in digital MSK care.
In your first 3 months, you will:
Build relationships with Client Success, Marketing, and Commercial teams to understand their analytical needs and prioritize high-impact ROI studies
Audit existing health economics methodologies and identify opportunities to streamline study designs while maintaining rigor
Complete your first client-facing cost analysis, presenting preliminary findings to internal stakeholders
In your first 6 months, you will:
Lead end-to-end execution of claims-based ROI studies, including vendor coordination for data acquisition, data transformation in SQL/Python, and analysis using advanced econometric methods
Partner with Client Success teams to present study results to external clients (health plan analysts, actuaries), translating technical findings into actionable insights
Contribute to clinical study design by identifying key health economics endpoints and measurement strategies
In your first year, you will:
Own the health economics research agenda for a specific MSK condition or product line (e.g., chronic back pain, women's pelvic health), acting as the go-to expert for commercial teams
Publish at least one peer-reviewed manuscript or conference presentation that elevates Hinge Health's thought leadership in digital health economics
Build reusable data pipelines from Hinge Health's claims and EHR warehouse (Databricks) that reduce study turnaround time by 30%
A Learn-it-all: You stay on the cutting edge of MSK and digital health research, constantly refining your methods and bringing new ideas to the team.
You don't just replicate studies—you improve them.
A Translator: You fluently speak both \"data science\" and \"business,\" effortlessly moving between technical discussions with actuaries and strategic conversations with commercial leaders.
You know when to prioritize speed over perfection to meet commercial deadlines.
Accountable: You balance multiple competing priorities—ad hoc client requests, long-term research projects, and internal cross-functional needs—without dropping the ball.
You meet commitments and communicate proactively when timelines shift.
Hustler with Rigor: You find creative solutions to data limitations and study design challenges, always delivering defensible, high-quality results that can withstand external scrutiny.
Graduate degree (Master's or PhD) in health economics, health services research, epidemiology, or a related quantitative field
3-5 years of experience using applied econometric methods (e.g., casual inference, cost-effectiveness analysis, budget impact modeling) to address healthcare cost questions
3-5 years of hands-on experience working with large-scale commercial, Medicare, or Medicaid claims databases, including understanding of medical billing practices and health insurance structures
Fluent programming skills in R, SQL, and/or Python for data manipulation, statistical analysis, and visualization
PhD in health economics or health services research
2-5 years of experience with Databricks, Snowflake, or similar cloud-based data platforms
Prior publication record in peer-reviewed journals (e.g., Health Affairs, Medical Care, JAMA) or experience presenting at academic/industry conferences
Experience in digital health or MSK care, including familiarity with value-based care models and population health analytics
Familiarity with AI tools (e.g., Claude, GitHub Copilot) for accelerating code development and data analysis
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we're using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join Hinge Health’s Client Success team and help make excellent client delivery feel effortless. As a Client Delivery Specialist, you’ll provide essential operational and administrative support to multiple Client Success Leads, helping them deliver accurate, timely, and high-quality experiences for our clients and their members.
This is a fast-paced, cross-functional role where strong organization, project coordination, communication, and attention to detail make a meaningful difference. You’ll partner with teams across Commercial, Growth, Analytics, Operations, Product, Member Support, Billing, and Legal to keep client work moving and help our clients achieve better outcomes.
In your first 3 months, learn Hinge Health’s client-success workflows, tools, and reporting processes, and become a reliable day-to-day partner to Client Success Leads.
Manage and execute assigned operational projects and support department and cross-functional initiatives from planning through completion.
Coordinate multiple priorities, timelines, and deliverables while following established processes and escalating questions when needed.
Maintain accurate, up-to-date client information and help identify and correct data-quality issues.
Prepare client reports and segment client data based on defined criteria to support client communications, events, and business reviews.
Resolve client issues and inquiries routed through Member Support and Billing, using sound judgment and engaging the right stakeholders when additional support is needed.
Build strong working relationships with cross-functional stakeholders to streamline processes and support outcomes for clients and members.
In your first year, become a trusted operational partner who anticipates needs, communicates risks clearly, and consistently delivers accurate work across multiple Client Success relationships.
You bring extreme attention to detail and understand how small errors can affect downstream teams, client deliverables, and member experiences.
You are action-oriented: you approach new opportunities and challenging tasks with urgency, energy, and enthusiasm.
You communicate clearly and concisely, both in writing and conversation, and can adapt your communication to different stakeholders.
You are a self-starter who can make progress independently while appropriately seeking guidance in a fast-moving environment with competing demands.
You are customer-centered and motivated to create positive experiences for clients, members, and internal partners.
You build trust by acting in the best interest of our clients, members, and company, and by following through on your commitments.
You embody Hinge Health’s values of Effective Communication, Accountability, Hustle, and Learn-it-all through your day-to-day work.
1+ years of experience in operations, project coordination, customer success, administration, or a related field.
Demonstrated ability to organize multiple tasks and deadlines while maintaining accuracy and following established processes.
Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
Experience working at a high-growth company or startup, with an understanding of the pace and ambiguity that can come with a rapidly evolving environment.
Experience in digital health, healthcare, benefits, or a related industry.
Familiarity with client-success, customer relationship management, project-management, reporting, or data-segmentation tools.
Experience preparing reports, maintaining operational data, or supporting process improvements.
Experience developing client-facing materials.
This is an office-based role in our San Francisco office and requires regular in-person attendance. Additional role-specific details will be shared during the recruiting process.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare — starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences, and costs to help people move beyond their pain.
The platform addresses a broad spectrum of MSK care — from acute injury, to chronic pain, to post-surgical rehabilitation — through personalized, evidence-based care.
As the preferred partner to 60+ health plans, PBMs, and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401(k) retirement plan options, which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application, you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are seeking a Senior Data Scientist to join our Growth Data Science team and support the New Products Pod. This role will focus on building data science capabilities for a portfolio of emerging products and programs, including HingeSelect, migraines, GI, arthritis, and other new offerings, helping the team define how to position, launch, measure, and scale them. You will lead efforts in data modeling, funnel optimization, experimentation, and analytics to inform product and marketing strategy, improve member acquisition and engagement, and accelerate growth.
You will work closely with Growth Marketing, Product, Engineering, Design, and Data Science partners to answer foundational questions where the strategy and success metrics are still taking shape. This is a zero-to-one opportunity to establish measurement frameworks, build experiment-ready data foundations, and translate analytical findings into clear recommendations for high-impact decisions.
Develop measurement frameworks and define success metrics for new products and programs where metrics are not yet established.
Conduct deep-dive and funnel analyses to understand member and customer behavior, explain root causes of performance changes, and identify high-value growth opportunities.
Collaborate with Growth Marketing and Product stakeholders to shape the strategy for how new products are positioned, marketed, launched, and scaled.
Design and execute A/B tests and other experiments with causal guardrails to measure incremental impact while detecting and preventing cannibalization of existing digital PT engagement.
Build statistical models and user segmentations to help teams identify the right audiences, improve conversion, and deliver more relevant and timely experiences.
Use existing channel attribution and cost-efficiency frameworks, and extend them where needed, to understand the business impact of investments in new products and growth pathways.
Develop robust data models and experiment-ready datasets that create a reliable source of truth for new product and growth analytics.
Build and maintain dashboards and self-service tools that give Growth Marketing, Product, Engineering, and leadership visibility into funnel performance and experiment results.
Advocate for upstream instrumentation best practices, working with Engineering to ensure events are captured with consistent schemas, timestamps, and validation.
Apply predictive modeling, segmentation, and other advanced analytical methods where they improve understanding of member behavior, demand, or intervention opportunities.
Bachelor’s degree in Computer Science, Economics, Mathematics, Statistics, or a related technical field, or equivalent professional experience.
3+ years of experience working with large datasets to solve business and technology problems and generate insights for decision-making.3+ years of experience using SQL and Python or R for data analysis and end-to-end analytical solutions.
Experience with A/B testing, causal inference, funnel analysis, and other experimental frameworks.
Experience defining metrics, building data models, and establishing measurement frameworks in ambiguous or greenfield environments.
Knowledge of machine learning techniques for predictive modeling, segmentation, forecasting, and recommendation systems.
Prior experience in growth or product analytics for new product launches, partner analytics, referral tracking, or marketplace data science.
Experience defining event taxonomies and data architecture for new product surfaces.
Knowledge of cloud infrastructure and tools such as AWS, Databricks, Airflow, and dbt.
Familiarity with experimentation and visualization platforms such as Statsig, Split, Optimizely, Mode, Tableau, or similar.
Background in healthcare, digital health, wellness, or member engagement analytics.
Experience using AI-assisted coding tools for rapid prototyping, analysis, and production development.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team building the evidence engine behind Hinge Health’s digital musculoskeletal (MSK) care. As a Biostatistician focusing on Quantitative Epidemiology, you’ll design and execute rigorous studies that demonstrate how our products improve outcomes, experiences, and costs for millions of members. You’ll partner closely with clinical, product, data, and research teams to shape strategy through high-quality analyses, turning complex real-world data into clear, actionable insights for decision-makers across the business.
In your first 3 months, you will:
Design statistical analysis plans for observational and interventional studies, clinical evaluations, and product impact analyses in collaboration with clinical, product, and data partners.
Implement and validate core analysis workflows in R/Python/SQL for key in-flight studies, ensuring methods are appropriate and reproducible.
Build strong cross-functional relationships with clinical, research, and product stakeholders to understand their goals and data sources.
By 6 months, you will:
Lead end-to-end analyses of complex longitudinal and real-world datasets, from study design and data preparation through modeling and interpretation.
Define and refine metrics, hypotheses, and success criteria that connect statistical rigor to clear business and clinical decisions.
Establish and document reproducible analysis pipelines, helping raise the bar on analytical quality, transparency, and speed across the team.
By your first year, you will:
Serve as a go-to partner for complex statistical questions, advising on study design, method selection, and interpretation for multiple product and clinical initiatives.
Support manuscripts, abstracts, and presentations that showcase Hinge Health’s clinical and product outcomes to customers, partners, and the broader research community.
Help continuously improve how Hinge Health generates, validates, and communicates evidence, so stakeholders can act quickly and confidently on the insights you provide.
A rigorous applied statistician who is comfortable moving from study design to modeling to clear interpretation, with a strong focus on real-world impact rather than purely theoretical work.
A collaborative, “learn-it-all” partner who seeks feedback, iterates on methods, and stays current on statistical best practices in clinical, digital health, and real-world evidence settings.
An effective communicator who can translate complex statistical results into meaningful stories and recommendations for both technical and non-technical stakeholders.
An owner-operator who brings strong judgment, takes accountability for the quality of your analyses, and helps raise the bar on evidence generation across teams.
MS or PhD in Biostatistics, Statistics, Epidemiology, or a closely related quantitative field.
PhD and 2+ (OR Masters and 6+) years of applied experience designing and analyzing observational, clinical, or product impact studies, ideally using real-world data (i.e., administrative claims) or clinical data. Proficiency in at least one major statistical programming language (R, Python, or SAS) and demonstrated ability to communicate findings to both technical and non-technical audiences.
Experience working in regulated healthcare, clinical research, or digital health environments.
Familiarity with one or more of: causal inference, survival analysis, mixed-effects models, or Bayesian methods.
Experience leading and publishing peer-reviewed publications, conference abstracts, or regulatory submissions.
Knowledge of data quality best practices, regulatory guidelines (e.g., GCP), metric definition, and analytical validation for production use.
Comfort operating in a fast-moving, cross-functional environment with evolving priorities.
This role follows Hinge Health’s hybrid work expectations. Employees in hybrid roles are required to be in the office 3 days per week to balance the benefits of in-person collaboration with the flexibility of remote work.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Digital health is transforming MSK care—but without rigorous economic evidence, innovation stalls. As a Senior Health Economist at Hinge Health, you'll architect the analytical strategy that proves our platform's value to the nation's largest health plans and employers. You'll lead high-stakes ROI analyses, mentor junior economists, and shape the research agenda that informs product development and go-to-market strategy. Your work will directly influence how millions of people access care—and how payers invest in digital health solutions that actually deliver savings.
In your first 3 months, you will:
Assess Hinge Health's current health economics portfolio and prioritize the highest-impact studies for commercial growth and competitive differentiation
Establish your presence as a trusted advisor to Client Success and Commercial teams, shaping how we position ROI evidence in sales conversations
Lead your first complex external ROI study, including vendor negotiation, study design approval from internal and external stakeholders, and results presentation
In your first 6 months, you will:
Own concurrent health economics workstreams across product lines (e.g., chronic MSK, surgical replacement, pelvic health), balancing rigor with commercial timelines
Present directly to external clients (health plan C-suite, actuarial teams) with polished, defensible analyses that close deals and renew contracts
Mentor a junior health economist, establishing team standards for study design, code review, and client communication
Build advanced analytics infrastructure (e.g., automated claims data pipelines in Databricks) that scales the team's capacity
In your first year, you will:
Define Hinge Health's long-term health economics research strategy, including publication goals, external partnerships, and methodology innovation
Lead publication of high-impact manuscripts in top-tier journals (JAMA, Health Affairs) that establish Hinge Health as the evidence leader in digital MSK care
Influence product roadmap decisions by proactively identifying economic opportunities (e.g., \"Which member segments drive the highest ROI?\") and designing studies to answer them
Act as the primary advisor to Senior Leadership Team on health economics questions, shaping how we think about value-based contracting and payer partnerships
A Strategic Learn-it-all: You're not just executing studies—you're anticipating what questions the business will need answered in 12 months and building the infrastructure to answer them.
You actively shape team priorities, not just respond to requests.
A Master Communicator: You've presented to C-suite executives, defended methodologies to skeptical actuaries, and published in peer-reviewed journals.
You tailor your message to any audience—from PhDs to sales reps—and always land the key takeaway.
Accountable Under Pressure: You thrive in fast-paced commercial environments where study deadlines directly impact revenue goals.
You make pragmatic trade-offs between perfection and speed, always communicating the implications clearly.
A Leader at All Levels: You're hands-on with code and data, but you also set the vision for how health economics drives business strategy.
You mentor junior team members while influencing senior leadership.
PhD in health economics, health services research, or a related field strongly preferred; Master's degree with exceptional applied experience considered
6-10 years of experience designing and conducting health economics studies using advanced econometric methods (e.g., causal inference, cost-effectiveness analysis, budget impact modeling)
6-10 years of experience working with large-scale claims databases (commercial, Medicare, Medicaid), including deep knowledge of medical billing, CPT/ICD coding, and health insurance requirements
Expert-level programming skills in R, SQL, and/or Python, with a track record of building reproducible, scalable analytical pipelines
Publication record with first-author papers in high-impact peer-reviewed journals (JAMA, Health Affairs, Medical Care, Value in Health)
3+ years of experience with Databricks, Snowflake, or similar cloud data platforms, including experience optimizing large-scale data transformations
Digital health or MSK care expertise, including understanding of virtual care delivery models, wearable technology, and value-based contracting
Experience mentoring junior analysts or economists, including code review and study design feedback
Proficiency with AI-assisted coding tools (e.g., Claude, GitHub Copilot) and willingness to drive team adoption of AI workflows
Prior experience in client-facing roles, including presenting to health plan executives, actuaries, or C-suite leaders
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we're using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
About the role
Referrals are one of the most powerful ways people find their way to better care — a trusted recommendation from someone who's already felt the difference Hinge Health made in their life. We're looking for a Senior Software Engineer to join the team building that experience: the incentive mechanics, referral flows, and personalization that turn existing members into the reason new members join. Member-to-member referrals have grown 2x in the past year and are on track to drive $100M in ARR this year, the team is overhauling the tech stack and investing heavily in ML to take it further.
This role centers on scaling member-to-member referral growth: improving the incentive mechanics, referral flows, and personalization that motivate existing members to bring in more members. This is a backend-heavy, full-stack role (~70% backend / 30% frontend) with a direct line to business outcomes like referral conversion and cost-per-acquisition — on a small, high-leverage team where your work isn't buried in a large team's backlog.
We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our production systems rely on React Native, React, Node.js, TypeScript, NestJS, GraphQL, Docker, Rails, AWS, Postgres, Redis, Apollo, and Redux. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
What You’ll Accomplish
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Modernize existing pipelines to scale our proven products with company growth.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
Basic Qualifications
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
3+ years of non-internship full time professional software development experience
Experience delivering large software projects or features in a production environment
Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, etc.)
Backend-heavy, full-stack ownership — strong ownership of backend APIs and services (~70% of the role), plus the ability to work confidently in the frontend surfaces (React / React Native) members interact with in referral flows (~30% of the role).
Ability to own projects end-to-end, make sound technical tradeoffs, and execute with minimal direction. You don't need to set org-wide technical direction, but you should be someone the team trusts to get the hard, ambiguous parts of a project right.
Experience using AI coding tools (e.g., Claude, Claude Code) and agentic AI workflows as part of your daily development process; able to use them to move faster without compromising code quality.
Preferred Qualifications
Incentive & growth experience — prior experience on a growth team, designing or contributing to systems that drive measurable user behavior through incentives, rewards, or social mechanics, and working on user journeys, experiences, or acquisition channels.
Personalization at scale — experience integrating ML model outputs into acquisition surfaces: A/B testing infrastructure or model serving.
Experimentation — experience running A/B tests or experiments in close collaboration with data science.
Experience with experimentation platforms or ML feature stores
Familiarity with health or regulated-data environments
Hinge Health Hybrid Model
This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week for a full 8-hour business day. On remote days, employees are expected to work during core business hours with flexibility. The office is part of a dog-friendly workplace program, and while travel is not regularly required, occasional off-site/on-site events may occur. Physical demands are minimal and primarily involve standard office activities such as sitting, typing, and video conferencing.
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
As a Staff Software Engineer on the Care Interactions team, you will shape and build the systems that enable Hinge Health’s care teams to communicate with members and deliver personalized musculoskeletal care at scale. Care Interactions is part of CareHub, Hinge Health’s internal care-delivery platform used by physical therapists, health coaches, physicians, care managers, and other clinical teams.
The team owns core communication and care-delivery capabilities, including in-app messaging, video visits, scheduling-related experiences, clinical notes, care plans, and the CareHub interaction record used for coordinated care. You will provide technical leadership across these complex, workflow-heavy domains, helping the team build reliable, secure, and intuitive products that reduce fragmented tools and repetitive administrative work so care team members can focus on clinical judgment and member connection.
CareHub is evolving toward an AI-first platform. In this role, you may help build AI-assisted capabilities for visit preparation, documentation, summarization, contextual recommendations, and follow-up workflows. You will contribute to systems that are clinically useful, observable, resilient, and safe, with appropriate human oversight for decisions that affect care delivery.
You will partner closely with Product, Design, Clinical, Quality, and other engineering teams to take problems from discovery through production. This is an opportunity to work on high-impact, workflow-heavy products where thoughtful technical decisions can improve care-team efficiency, member experience, and Hinge Health’s ability to deliver care at scale.
This is a hands-on Staff Engineer role. You will write production code, lead architecture and design reviews, participate in operational response, and coach engineers toward stronger technical ownership.
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
10+ years of non-internship full time professional software development experience
4+ years of experience with at least one software programming language
4+ years of experience in the full software development life cycle
3+ years of work experience with react JS and Node JS/ Typescript
1+ years of experience in mentoring and leading junior team members, collaborating effectively with cross-functional teams, and contributing to project planning and decision-making
Experience with using AI tools such as Github copilot, Cursor, LangChain, LangGraph
Experience delivering large software projects or features in a production environment.
Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, etc.).
A platform-as-product mindset: understanding internal users and consumers, defining clear contracts, improving developer experience and adoption, and measuring platform outcomes.
Strong backend and distributed-systems fundamentals, including latency, throughput, availability, capacity, backpressure, consistency, resilience, and failure-mode analysis.
Experience integrating large language models or generative AI services into production workflows with appropriate evals, validation, observability, and failure handling.
Experience defining and maintaining SLOs and SLAs, using error budgets, service-health metrics, alerting, on-call practices, incident response, and root-cause analysis to improve reliability.
Experience improving observability through metrics, structured logs, traces, dashboards, and actionable alerts, with practical knowledge of cache design and invalidation, database performance KPIs, query and index tuning, connection pools, and capacity management
Experience with headless CMS integrations, webhook-driven systems, vendor adapters, content delivery networks, or publishing pipelines.
Experience with durable workflow orchestration systems such as Temporal, or comparable workflow technology.
Experience with media processing tools such as ffmpeg, adaptive bitrate video, text-to-speech, speech-to-text, or caption formats such as WebVTT.
Experience with event streaming, such as Kafka, and CI/CD automation, such as GitHub Actions.
Experience working in healthcare, privacy-sensitive, regulated, or otherwise high-trust environments.
Experience mentoring senior engineers or serving as a technical lead for a platform, migration, or cross-functional launch.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com/
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being & Growth: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the Personnel and Candidate Privacy Policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team transforming how benefits consultants, brokers, and advisory firms help their clients bend the healthcare cost trend. You will own a defined market and a portfolio of strategic consultant relationships, turning trusted relationships and market insight into education, influence, qualified pipeline, and closed business.
This is a senior, externally facing role for a relationship-oriented commercial leader who can operate at both the executive and field level. You will build durable relationships with national and regional consulting leaders, practice leads, clinical and analytics experts, producers, and account teams. You will also work closely with Sales and other commercial partners to help employers evaluate and adopt Hinge Health.
The role combines regional leadership with national partnership responsibilities. Depending on business needs, you will own a geographic territory and serve as the relationship lead for employee benefits consulting firms.
What You'll Accomplish
Build and execute a territory and consultant-partnership plan focused on the firms, offices, contacts, and employer accounts with the greatest growth potential.
Develop trusted relationships with benefits consultants, brokers, advisory firms, practice leaders, clinical experts, actuaries, producers, and account teams.
Generate consultant-influenced pipeline by creating targeted engagement plans, warm introductions, executive meetings, and business-case opportunities with Sales.
Lead strategic relationships with assigned national and regional consulting firms, including joint plans, business reviews, education, and growth initiatives.
Create and activate referral, reseller, data-sharing, and other channel partnerships in collaboration with Legal, Finance, Operations, Health Economics, and commercial leadership.
Educate consultants on Hinge Health’s clinical model, technology, outcomes, claims-based ROI methodology, member experience, and solutions such as HingeSelect.
Present and demonstrate Hinge Health at consultant meetings, executive briefings, webinars, continuing-education sessions, conferences, roundtables, and partner events.
Translate complex clinical, actuarial, product, contracting, and implementation topics into clear, credible stories that help consultants advise their clients.
Partner cross-functionally with Sales, Client Success, Clinical, Product, Marketing, Health Economics, Health Plan Partnerships, Ecosystem Partnerships, Legal, and Operations to advance opportunities and improve the partner experience.
Bring consultant feedback, market intelligence, competitive insight, and objections back to internal teams to strengthen our products, messaging, and go-to-market strategy.
Maintain disciplined Salesforce activity, relationship, opportunity, and partner-involvement data.
Who You Are
A senior commercial and relationship leader who can build trust with both executive stakeholders and field-level consultant teams.
A strategic operator who turns relationships and market insight into measurable access, influence, pipeline, and revenue.
A clear, compelling storyteller who can make clinical evidence, ROI, product value, and implementation details easy to understand.
An entrepreneurial, organized, and adaptable partner who manages multiple priorities in a fast-moving environment.
A collaborative teammate who brings structure to complex opportunities and works effectively across functions.
A credible ambassador for Hinge Health who values clinical rigor, member experience, and long-term partner trust.
10+ years of experience selling health technology, employee benefits, healthcare services, or related solutions through consultant, broker, or advisory channels.
Established relationships and market knowledge within benefits consulting, brokerage, or healthcare advisory firms.
Demonstrated success building new partnerships and expanding existing strategic relationships.
Experience generating pipeline and closing complex, consultative B2B opportunities through indirect or partner channels.
Strong executive presence, presentation, discovery, storytelling, negotiation, and written communication skills.
Ability to discuss clinical evidence, claims-based ROI, analytics, pricing, contracting, implementation, and competitive positioning with sophisticated audiences.
Demonstrated ability to create and execute business plans while managing multiple priorities.
Strong project-management, organization, follow-through, and cross-functional collaboration skills.
Working proficiency with Salesforce, Google Workspace, and Microsoft 365.
Willingness to travel approximately 30–50% for partner meetings, conferences, events, and team collaboration.
Experience negotiating channel, referral, reseller, data-sharing, or revenue-based partnership agreements.
Experience selling digital MSK, benefits, health plans, clinical services, or adjacent healthcare solutions.
Experience leading consultant education, continuing-education programs, executive roundtables, or partner councils.
Health insurance license.
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join Hinge Health’s IT & Security team as a Senior Solutions Engineer and help build the reliable, secure, and scalable technology foundation that enables our people to do their best work. This role sits at the intersection of IT administration, infrastructure engineering, automation, and advanced technical support.
You’ll own and improve the systems behind our corporate technology environment—from endpoint management, networking, and identity to cloud platforms and internal AI-enabled workflows. You’ll be equally comfortable troubleshooting a difficult network issue, automating device enrollment, designing secure access patterns for enterprise data, and helping the team make thoughtful technology decisions as Hinge Health grows.
This is a hands-on, cross-functional role for an owner-operator who enjoys solving root causes, reducing operational friction, and turning emerging technology into stable, supportable services that improve the employee experience.
Build context on Hinge Health’s corporate IT environment, including endpoints, Jamf, networking, identity, SaaS platforms, asset management, and existing operational processes.
Establish strong working relationships across IT, Security Operations, IT Risk, SRE, Engineering, and AI Enablement.
Take ownership of complex technical escalations, using a structured troubleshooting approach and documenting root causes, risks, and follow-up actions.
Improve the reliability and consistency of endpoint provisioning, configuration management, access workflows, and routine IT operations through automation and self-service.
Maintain and optimize Jamf and related endpoint tooling across a multi-OS environment, with a primary focus on macOS.
Administer and improve corporate networking, including enterprise wireless and zero-trust network access (ZTNA), in partnership with relevant security and infrastructure teams.
Help implement secure integrations and operational guardrails for internal AI tools, including identity-aware access, data handling, logging, and support processes.
Lead meaningful improvements to the reliability, security, and scalability of corporate IT infrastructure, including projects such as technology refreshes, office buildouts, and infrastructure migrations.
Evaluate and operationalize emerging AI capabilities—including LLM-backed tools, retrieval workflows, and agent-style automation—with sound judgment around security, governance, reliability, and employee experience.
Raise the effectiveness of the broader team through clear documentation, runbooks, knowledge sharing, mentoring, and durable operational practices.
You are an owner-operator who takes responsibility for systems throughout their lifecycle, from design and implementation through support, measurement, and continuous improvement.
You communicate clearly and calmly with both technical and non-technical partners, especially when diagnosing high-impact issues or navigating competing priorities.
You are a learn-it-all who stays curious about new technologies and is willing to challenge assumptions, test ideas, and improve based on evidence.
You bring a bias toward action and accountability: you make thoughtful tradeoffs, follow through on commitments, and look for creative ways to reduce friction without compromising security or reliability.
You lead at all levels by sharing knowledge, mentoring teammates, and making the systems and processes around you easier for others to use and support.
5+ years of experience in IT administration, systems engineering, or a comparable infrastructure role supporting a multi-OS environment, with strong experience in macOS.
Demonstrated experience owning endpoint management and corporate infrastructure, including Jamf or a comparable MDM platform, enterprise networking, and identity or SaaS administration.
Demonstrated experience automating IT operations through scripting such as Bash or Python, MDM workflows, infrastructure-as-code, or comparable engineering practices.
Experience with Okta, Google Workspace, SSO, SCIM, and identity-aware access patterns.
Experience supporting or integrating internal AI-enabled tools, including practical familiarity with LLMs, retrieval-augmented generation (RAG), Model Context Protocol (MCP), or similar connector patterns.
Experience designing controls for AI-enabled systems, including data handling, permissions, logging, monitoring, safe use of internal knowledge sources, and incident response.
Experience supporting cloud-based SaaS environments or corporate IT systems that intersect with cloud infrastructure; AWS experience is a plus.
Familiarity with security operations tooling such as SIEM, EDR, CrowdStrike, or Netskope.
Knowledge of healthcare-relevant compliance frameworks such as HIPAA, HITRUST, or SOC 2.
Experience supporting globally distributed teams and/or administering Windows and Linux environments, including Ubuntu.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to leverage the best of both worlds. Employees in hybrid roles are required to be in the office three days per week, for the full 8 hours of a typical business day. For this role, those days are Tuesday, Wednesday, and Thursday. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare—starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences, and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—through personalized, evidence-based care.
As the preferred partner to 60+ health plans, PBMs, and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401(k) retirement plan options, which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application, you acknowledge that we use your personal data as outlined in the personnel and candidate privacy policy.
Beware of phishing attempts: We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” email addresses. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join Hinge Health at a pivotal moment as we build a new strategic growth channel focused on healthcare provider partnerships. As Senior Manager, Provider Partnerships, you will create the strategy and operating model that enables providers to seamlessly refer patients to Hinge Health from within their existing clinical workflows.
You will serve as an entrepreneurial, commercially minded builder responsible for developing relationships with leading health systems, integrated delivery networks, academic medical centers, physician organizations, EMR vendors, and healthcare integration partners. This is a highly autonomous opportunity to build from zero to one, shape company strategy, and expand access to evidence-based musculoskeletal care.
Establish the provider partnerships strategy, market priorities, target partner profile, and operating rhythm.
Build a qualified pipeline across health systems, provider organizations, EMR vendors, interoperability platforms, and referral workflow partners.
Develop trusted relationships with internal stakeholders across Product, Engineering, Clinical, Marketing, Legal, Sales, Customer Success, and Implementation.
Develop and advance executive-level relationships with health system leaders, CMIOs, CIOs, service line leaders, and digital health teams.
Structure, negotiate, and close initial strategic partnership agreements, including clear commercial models and pilot plans.
Launch and manage strategic provider referral pilots, with success metrics, measurement plans, and cross-functional ownership in place.
Demonstrate measurable growth in provider referrals originating from within health systems and partner workflows.
Translate pilot learnings into repeatable partnership offerings, playbooks, and scalable operating processes.
Establish the long-term strategy for scaling Provider Partnerships, including the ecosystem, metrics, forecasting approach, and path to sustainable growth.
A strategic builder who is energized by ambiguity, can move between long-term vision and hands-on execution, and enjoys creating new businesses from the ground up.
An owner who takes accountability for outcomes, makes thoughtful tradeoffs, and moves complex work forward with urgency and sound judgment.
An effective communicator who can earn trust, create clarity, and influence senior internal and external stakeholders without relying on formal authority.
A learn-it-all who uses data, partner feedback, and market insight to test assumptions, improve the strategy, and make better decisions quickly.
A hands-on leader who can set a clear vision, navigate complex organizations, remove barriers, and bring diverse cross-functional teams together around shared goals.
5+ years of experience in strategic partnerships, business development, enterprise sales, healthcare technology, or a related field.
Experience developing and executing commercial strategies or partnership programs, including negotiating complex enterprise agreements.
Experience working with healthcare providers, health systems, EMRs, interoperability, digital health, or related healthcare ecosystems.
Experience building a new business, market, or partnership function from zero to one.
Experience with healthcare integration technologies, referral workflows, interoperability platforms, or EMR ecosystems.
A track record of developing executive-level relationships with health system or provider leadership.
Experience designing, launching, measuring, and scaling strategic pilots.
Experience creating repeatable commercial models, operating processes, and playbooks for a new growth channel.
Demonstrated ability to influence product direction based on partner and customer insights.
Experience collaborating across Product, Engineering, Clinical, Marketing, Legal, Sales, Customer Success, and Implementation teams.
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is a digital health company focused on delivering evidence-based solutions for musculoskeletal (MSK) pain. By combining personalized exercise therapy with virtual care, Hinge Health helps people manage and reduce chronic pain while improving quality of life and reducing healthcare costs.
The Financial Systems team builds and operates the billing and financial infrastructure that powers how Hinge Health makes money. Our systems support the movement of revenue-critical data across products, payers, and internal financial workflows. As Hinge Health expands into new products such as HingeSelect, introduces more complex payment models, adds multi-payer integrations, and grows globally, we need engineers who can build systems that are correct, observable, secure, and resilient at scale.
We are looking for a Backend Software Engineer who is excited to work on high-impact financial systems where correctness and reliability matter. You will help design the technical foundations for billing and financial workflows, improve the traceability of money-related data, and make it easier for our product, operations, and Finance partners to deliver a seamless experience for members and customers.
The ideal candidate thrives in cross-functional collaboration, is comfortable with ambiguity, and takes a systems-thinking approach to problems involving data integrity, integrations, operational workflows, and long-term maintainability. You care about the details, understand the customer impact of financial systems, and take ownership from design through production operation.
Backend engineers at Hinge Health contribute to their team’s success by architecting and implementing end-to-end solutions, well-tested and performant APIs, and durable data models. You will profile systems to stay ahead of scaling bottlenecks, participate in thoughtful and constructive code reviews, and help maintain a high engineering bar.
We practice continuous deployment and expect owner-operators to support the systems they build in production. Our production systems rely on Golang, gRPC, AWS, Postgres, Redis, and Temporal. Our workflow is trunk-based CI/CD, and our security and compliance posture reflects the standards required for healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
Deliver large projects across billing and financial workflows, often acting as a maintainer for key code repositories.
Design and evolve reliable services, APIs, and data models for revenue-critical systems, including billing flows, payment-model changes, payer integrations, and financial data movement.
Build for correctness and traceability by establishing clear data ownership, durable workflows, idempotent processing, strong validation, and actionable audit and operational signals.
Break down complex, cross-functional problems into manageable tasks, enabling steady delivery while identifying and resolving root causes of incidents and data discrepancies.
Collaborate with Product, Finance, Operations, Data, and partner engineering teams to define requirements, roadmap technical strategy, and balance short-term delivery with long-term system health.
Improve the maintainability, availability, performance, and observability of financial systems, including developer tooling and operational runbooks.
Mentor and support junior engineers through thoughtful code reviews, pairing, design feedback, and knowledge sharing.
Communicate technical ideas clearly to technical and non-technical partners, and document decisions and workflows so they remain understandable as the team grows.
Integrate and leverage AI technologies to automate engineering and operational processes and enhance product capabilities, while preserving appropriate review and control for financial workflows.
Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, or a related technical field.
5+ years of non-internship, full-time professional software development experience.
4+ years of experience with at least one programming language.
4+ years of experience across the full software development life cycle, from design through production support.
Experience delivering large software projects or features in a production environment.
Proficiency in at least one modern programming language, such as Golang, Python, Java, or JavaScript/TypeScript.
Experience designing and operating backend services, APIs, data models, and asynchronous or distributed workflows.
Experience working with relational databases and integrations where data integrity, failure handling, and observability are important.
Demonstrated ability to work effectively with cross-functional partners and communicate technical trade-offs clearly.
Experience building billing, payments, revenue, accounting, claims, or other financial systems.
Familiarity with distributed systems, event-driven architectures, workflow orchestration, and scalable cloud services.
Experience with Golang, Python, gRPC, Postgres, Redis, Temporal, AWS\\
Experience improving data quality, operational visibility, incident response, or developer tooling for critical systems.
Experience mentoring or onboarding junior engineers.
Experience with AI technologies for software design, coding assistance, or process automation.
Hinge Health Hybrid Model
This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week for a full 8-hour business day. On remote days, employees are expected to work during core business hours with flexibility. The office is part of a dog-friendly workplace program, and while travel is not regularly required, occasional off-site/on-site events may occur. Physical demands are minimal and primarily involve standard office activities such as sitting, typing, and video conferencing.
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Physical therapists are the backbone of the comprehensive clinical care team at Hinge Health. Hinge Health Physical Therapists utilize their clinical expertise and knowledge of pain science to deliver care for a large number of patients across the MSK spectrum, including pelvic health, via telehealth video visits and in-app messaging. We believe in providing the best patient-centered care by applying the Biopsychosocial model, evidence-informed practice, and innovative thinking with technology to help patients reduce pain and achieve meaningful outcomes. Through our technology-first platform, Hinge Health physical therapists improve the lives of many at scale. You will work with a diverse set of members within a team of high performing, inclusive clinicians.
Our physical therapists are on the bleeding edge of delivering virtual MSK care enabled by advanced technology. Come join us if you’re excited to evolve alongside the future of PT practice!
Description:
The role is called “Flex Physical Therapist” for a reason - your flexibility and resilience is critical!
You thrive in situations requiring you to constantly adapt and evolve. Change is not a scary word to you, and you want to continually improve yourself, your profession, and healthcare as a whole.
Our Flex hour model: As a non-exempt employee, you will be scheduled to work between 25-40 hours/week (with optional overtime if offered), which fluctuates depending on member needs. You will be notified of your schedule outlook at least one month in advance and fully confirmed 2 weeks in advance. This is not a full time, part time, or PRN position - it is a Flex position where employees must be able to commit to a variable schedule.
You embrace technology-forward care delivery, utilizing telehealth, in-app messaging, and a variety of digital tools to serve members at significant scale.
Evaluate and treat patients remotely utilizing a variety of digital tools to manage care and oversee technology outputs.
Communicate effectively to drive member engagement and articulate clinical reasoning to drive product development.
Knowledgeable about biopsychosocial model, patient-centered MSK care, behavior change models, pain neuroscience education, and evidence-informed practice.
Provides high caliber of service resulting in high customer satisfaction and improved clinical outcomes.
Manages patients safely and efficiently given a large and varied caseload.
You have 2-4 years of clinical physical therapy experience practicing in an orthopedics setting, evaluating and treating a variety of MSK conditions.
Graduate of an accredited Physical Therapy program with a Doctorate of Physical Therapy (DPT).
Licensed to practice Physical Therapy in at least 1 state of the United States. Ability to complete required documentation to secure additional state licenses upon receipt of offer, within a timely manner.
Willing to work across time zones to serve a geographically diverse member population.
Serve as a visible member of our care team, which requires your name and photograph/likeness to appear in our product and associated marketing materials.
You must be able to deliver telehealth services in a private, professional space with reliable, strong internet connectivity and within the United States.
Able to work evenings.
Your current and foreseeable future state of residence is within: Delaware, Georgia, Maryland, New Hampshire, North Carolina, Virginia, Pennsylvania, Texas, Wisconsin, South Carolina, West Virginia, Vermont, Arkansas, Indiana, Iowa, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, North Dakota, South Dakota, Tennessee, Alabama, Kansas, Puerto Rico, District of Columbia, New Jersey, Ohio, Arizona, Montana, Utah, Oklahoma, Alaska, Colorado, Nevada, Oregon, Washington
Telehealth: Demonstrates excellent and clear decision making to evaluate, treat, and manage MSK members, including some pelvic health, utilizing a biopsychosocial model as appropriate.
Effective Patient Management: Manages a large and varied caseload of members safely and efficiently, utilizing a variety of digital tools to manage care and communicate effectively.
Effective Communication: Able to communicate effectively and clearly, both written and verbally, with members, colleagues, and other professionals.
Change Agility: Highly adaptable to taking on new workflows, processes and challenges within a fast-paced environment by employing critical thinking and creative problem-solving.
Able to work weekends
Additional certifications in orthopedics, pain science, or related specialties
Medical fluency in Spanish (written and verbal)
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Physical therapists are the backbone of the comprehensive clinical care team at Hinge Health. Hinge Health Physical Therapists utilize their clinical expertise and knowledge of pain science to deliver care for a large number of patients across the MSK spectrum, including pelvic health, via telehealth video visits and in-app messaging. We believe in providing the best patient-centered care by applying the Biopsychosocial model, evidence-informed practice, and innovative thinking with technology to help patients reduce pain and achieve meaningful outcomes. Through our technology-first platform, Hinge Health physical therapists improve the lives of many at scale. You will work with a diverse set of members within a team of high performing, inclusive clinicians.
Our physical therapists are on the bleeding edge of delivering virtual MSK care enabled by advanced technology. Come join us if you’re excited to evolve alongside the future of PT practice!
Description:
The role is called “Flex Physical Therapist” for a reason - your flexibility and resilience is critical!
You thrive in situations requiring you to constantly adapt and evolve. Change is not a scary word to you, and you want to continually improve yourself, your profession, and healthcare as a whole.
Our Flex hour model: As a non-exempt employee, you will be scheduled to work between 25-40 hours/week (with optional overtime if offered), which fluctuates depending on member needs. You will be notified of your schedule outlook at least one month in advance and fully confirmed 2 weeks in advance. This is not a full time, part time, or PRN position - it is a Flex position where employees must be able to commit to a variable schedule.
You embrace technology-forward care delivery, utilizing telehealth, in-app messaging, and a variety of digital tools to serve members at significant scale.
Evaluate and treat patients remotely utilizing a variety of digital tools to manage care and oversee technology outputs.
Communicate effectively to drive member engagement and articulate clinical reasoning to drive product development.
Knowledgeable about biopsychosocial model, patient-centered MSK care, behavior change models, pain neuroscience education, and evidence-informed practice.
Provides high caliber of service resulting in high customer satisfaction and improved clinical outcomes.
Manages patients safely and efficiently given a large and varied caseload.
You have 2-4 years of clinical physical therapy experience practicing in an orthopedics setting, evaluating and treating a variety of MSK conditions.
At least 1 year of in person Pelvic Health clinical experience and completion of:
Herman & Wallace Level 1 and/or Level 2b
APTA CAPP-Pelvic Level 1 and/or Level 2 Pelvic Health training
Evidence In Motion Pelvic Health I and/or II
Herman & Wallace PRPC
ABPTS Pelvic & Women’s Health Clinical Specialist
Evidence in Motion Pelvic Health Specialist Certification
Graduate of an accredited Physical Therapy program with a Doctorate of Physical Therapy (DPT).
Licensed to practice Physical Therapy in at least 1 state of the United States. Ability to complete required documentation to secure additional state licenses upon receipt of offer, within a timely manner.
Willing to work across time zones to serve a geographically diverse member population.
Serve as a visible member of our care team, which requires your name and photograph/likeness to appear in our product and associated marketing materials.
You must be able to deliver telehealth services in a private, professional space with reliable, strong internet connectivity and within the United States.
Able to work evenings.
Your current and foreseeable future state of residence is within: California, Delaware, Georgia, Illinois, Massachusetts, Maryland, New Hampshire, North Carolina, Virginia, Pennsylvania, Texas, Wisconsin, South Carolina, West Virginia, Vermont, Arkansas, Indiana, Iowa, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, North Dakota, South Dakota, Tennessee, Alabama, Kansas, Puerto Rico, District of Columbia, New Jersey, Ohio, Arizona, Montana, Utah, Oklahoma, Alaska, Colorado, Nevada, Oregon, Washington
Telehealth: Demonstrates excellent and clear decision making to evaluate, treat, and manage MSK members, including some pelvic health, utilizing a biopsychosocial model as appropriate.
Effective Patient Management: Manages a large and varied caseload of members safely and efficiently, utilizing a variety of digital tools to manage care and communicate effectively.
Effective Communication: Able to communicate effectively and clearly, both written and verbally, with members, colleagues, and other professionals.
Change Agility: Highly adaptable to taking on new workflows, processes and challenges within a fast-paced environment by employing critical thinking and creative problem-solving.
Able to work weekends
Additional certifications in orthopedics, pain science, or related specialties
Medical fluency in Spanish (written and verbal)
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team transforming how we support Hinge Health members by building the knowledge engine that powers both human specialists and AI.
As the Support Knowledge Manager, you will own the structure, quality, and day-to-day health of support knowledge. You will strengthen and scale our content operations program, create practical standards for how knowledge is written and maintained, and help teams keep information current as our products, services, and processes evolve. Your work will ensure our member-facing teams and the systems supporting them always retrieve the right information at the right time.
This is a hands-on role for someone who enjoys building new systems and repeatable processes. You will own and shape Support’s knowledge management program end to end, with the opportunity to establish the structure, standards, and cross-department partnerships that improve how our teams support members at scale.
You are an information architect who enjoys designing clear structures, ownership models, and content lifecycles.
You are a strong writer and editor who can turn complex information into clear, practical guidance.
You are an operator who can lead at all levels, make progress in ambiguity, and build workflows and processes that others can adopt.
You are a collaborative partner who can influence across teams and build trust without relying on formal authority.
You are curious, pragmatic, and motivated by improving the experience for members and the teams who support them.
In your first 3 months
Build a clear picture of our current support knowledge, including internal articles, help center content, macros and scripting, process and policy documentation, and product guides.
Define core content health measures and stand up a basic dashboard to create visibility into content coverage, consistency, freshness, utilization, and performance.
Define practical content standards and a review process, including clear owners, approval paths, and update and review timelines.
Improve the information architecture of our knowledge base, including taxonomy, labeling, metadata, templates, and content relationships.
Rewrite content so it is clear and useful for frontline specialists, AI systems, and other content consumers at Hinge Health.
Establish working relationships and feedback loops within Support Operations and with Quality, Product, Marketing/Brand, and other content owners and consumers across the company.
In your first 6 months
Operationalize a regular reporting cadence and use the measures to prioritize improvements, tracking indicators such as verification status, content age, time to publish, content utilization, and search coverage.
Create feedback loops with Support Operations (Service Delivery and Support Systems), Analytics, and Quality teams to identify improvement opportunities and turn recurring questions into prioritized content improvements.
Launch repeatable processes with partner teams for documenting launches, product changes, policy updates, and operational changes.
In your first year
Own and continuously improve the support knowledge program, including its structure, standards, ownership model, review cadence, and performance reporting.
Optimize how content tools and AI-supported workflows work together, partnering with vendors, Product, and Engineering to understand performance and prioritize improvements that improve member support outcomes.
Improve the reliability of the information used by both specialists and AI, contributing to improvements in AI-supported resolutions, specialist productivity, ticket handle time, and CSAT.
Support content localization and scalable practices as Hinge Health expands into new markets.
Become a trusted partner to Support and cross-functional teams that create or maintain member-facing or internal-facing knowledge.
3+ years of experience owning or managing knowledge, content, documentation, ideally for a support operations, customer service, or similar customer-facing department. Comfortable using content health and support data to prioritize work and measure success.
Experience managing content for multiple audiences and formats, such as internal support guidance, help center articles, process or policy documentation, and internal- and external-facing product guides.
Hands-on experience administering a knowledge base or content repository. Experience with tools such as Zendesk Guide, Salesforce Knowledge, Intercom, Confluence, Guru, or a comparable platform is valuable.
Bachelor’s degree in a related field (for example: Communications, Technical Writing, Information Science, Business) or equivalent practical experience.
Experience using AI tools to improve content workflows, such as drafting, localizing, updating, or reviewing content, with a willingness to continue learning as the tools evolve.
Experience supporting a technical SaaS, consumer technology, or other complex product.
Familiarity with customer support AI tools, virtual agents, search, AI-assisted knowledge workflows.
Familiarity with Knowledge-Centered Service (KCS) or a similar knowledge-management methodology.
Experience partnering with Quality Assurance, Product, Engineering, and vendors to optimize content for AI retrieval.
Experience working in healthcare, digital health, or a similar regulated environment.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Data Engineers at Hinge Health are software engineers who specialize in building data pipelines, designing and implementing both OLTP and data warehouse schemas, data governance, ETL, RDBMS, and NoSQL systems. They create self-service tools and automation so application engineers and data scientists can manage their data independently and securely, following best practices for HIPAA compliance. The ideal candidate is self-driven and enjoys working in a highly collaborative, cross-functional environment.
You will be working with a team of experienced data engineers who build and maintain a data platform that hosts petabytes of data. This platform supports key business decisions and powers important product features for our members.
Our stack: Python, SQL, dbt, Metaplane, Airflow, PostgreSQL, REST, Docker, Tonic.ai, Terraform, Spark, Kafka, Flink,Fivetran, Databricks, AWS (S3, RDS). Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, CCPA.
Build and maintain batch and streaming data pipelines that deliver correct, on-time data to analytics and product teams.
Implement dimensional data models and dbt transformations from a design that you and a senior engineer agree on.
Add data quality tests, monitors, and alerts to the pipelines that you own. Respond when they fire.
Apply the team's HIPAA and PII patterns when you handle member data. This includes access control, tagging, and audit trails.
Diagnose and tune slow or expensive pipelines and queries. Report the cause and the measured improvement.
Support business stakeholders and data scientists who use first-party and third-party data. Answer questions about the models that you build.
Turn a business requirement into a technical design for one pipeline or one data model. Write it down before you build.
Take part in on-call rotation for the data platform. Write and improve runbooks for the failures that you fix.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree in Computer Science or related technical degree
3+ years of data engineering experience
2+ years of experience in processing and storing large scale data using distributed systems as well as working knowledge of database designs and data warehousing including star and snowflake schemas.
2+ years of experience working with broad spectrum of OLTP data stores like PostgreSQL,MySQL, MongoDB, Redis and OLAP stores like Databricks,Snowflake, Redshift
1+ years of experience building data pipelines using Spark, Kafka, Airflow
1+ years of experience designing and implementing data warehouse models (e.g., STAR, Snowflake), as well as developing ELT and ETL pipelines within data lake ecosystems
Mastery of SQL and Python
Working knowledge of IAC like terraform
Excellent verbal and written communication skills, especially in communicating complex technical problems with non-technical stakeholders
1+ year experience working with dbt
Knowledge of streaming systems like Flink, Kafka streams or spark streaming
Experience with managed data integration platforms like Fivetran,Estuary
Experience building data products that serve machine learning: feature pipelines, training datasets, or model-serving inputs.
Daily use of AI coding assistants, and interest in AI-powered self-serve analytics such as natural-language query over a data warehouse.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
We also offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Location: San Francisco, CA (Hybrid)
Hinge Health is seeking an Associate General Counsel, Product to serve as a strategic, practical, and business-enabling legal partner to our Product, Engineering, Clinical, Commercial, Privacy, Compliance, and other cross-functional teams.
You will help Hinge Health bring innovative digital health products and services to market responsibly, advising from early product concepts through launch, commercialization, and scaling. This role will counsel on the legal and regulatory issues that arise in a healthcare technology business serving employers, health plans, and their members—including healthcare privacy and HIPAA, corporate practice of medicine, and the operational and legal considerations of a “friendly PC” operating model.
This is a high-impact role for an experienced attorney with management experience who can navigate ambiguity, build trust with a wide range of stakeholders, and translate complex legal requirements into clear, actionable guidance. You will help the business move quickly without losing sight of patient care, member trust, clinical independence, and responsible risk management.
In your first 3 months: Build strong working relationships with Product, Engineering, Clinical, Privacy, Compliance, Commercial, and executive stakeholders; develop a deep understanding of Hinge Health’s products, care model, employer and health-plan partnerships, and medical-entity structure; provide a fresh perspective on key product, privacy, healthcare regulatory, CPOM, FWA, and friendly-PC legal considerations and identify opportunities to improve playbooks, templates, training, and decision frameworks.
In your first 6 months: Build trusted relationships with senior leaders and become a go-to advisor who can clearly articulate risk, options, and recommendations – even when the right path is not obvious or stakeholders have competing priorities; serve as a primary legal partner on high-priority product initiatives, advising teams through discovery, design, testing, launch, marketing, and ongoing iteration; provide practical advice on HIPAA and other healthcare privacy requirements, data use and sharing, member-facing experiences, clinical workflows, and the legal implications of new technologies and care delivery models; mentor and develop members of the Legal team, and contribute to a high-performing, collaborative legal function through thoughtful delegation, feedback, knowledge sharing, and team leadership.
In your first year: Shape a scalable product legal strategy and operating model that anticipates regulatory change, reduces friction for product teams, and enables responsible growth across employer and health-plan channels.
You must be able to perform each essential function with or without reasonable accommodation.
Serve as a primary legal advisor for product, engineering, clinical, privacy, compliance, commercial, and executive teams.
Advise throughout the product lifecycle, including strategy, design, testing, launch, commercialization, marketing, and post-launch changes.
Provide practical guidance on healthcare regulation, HIPAA, data use, privacy, clinical workflows, and emerging technologies.
Identify, prioritize, and clearly communicate material legal risks, options, and recommendations.
Support medical-entity governance, friendly-PC structures, and related intercompany arrangements.
Develop scalable legal processes, playbooks, templates, training, and decision frameworks.
Lead concurrent legal workstreams while responding effectively to changing priorities and incomplete information.
Build trusted cross-functional relationships and influence decisions involving competing legal, clinical, and business considerations.
Mentor and develop Legal team members through delegation, feedback, and knowledge sharing.
Communicate complex legal concepts clearly through written advice, meetings, and presentations.
Assist with international product launches and regulatory requirements across key global markets, including data protection frameworks such as GDPR, cross-border data flows, and jurisdiction-specific healthcare regulations.
Support legal and compliance requirements for government programs, including Medicare, Medicaid, and VA channels, and advise on related billing, credentialing, and federal contracting obligations.
Advise on clinical scope-of-practice requirements, provider supervision models, and multi-state telehealth regulatory compliance.
Collaborate effectively in Hinge Health’s hybrid environment, including three days in-office per week participation consistent with the hybrid-work policy.
You are a product-minded attorney with healthcare experience who enjoys learning how products and care models work, then helping teams make sound decisions at the right time.
You are creative and pragmatic. You can identify material risk, distinguish it from theoretical risk, and develop options that balance legal requirements, patient and member interests, and business objectives.
You communicate clearly and directly with legal and non-legal audiences, making complex healthcare and regulatory concepts understandable and actionable.
You build trust across a wide range of working styles, including with senior stakeholders, and you can deliver clear recommendations in the face of legal uncertainty.
You are comfortable operating with limited precedent, shifting priorities, and incomplete information. You use sound judgment, ask the right questions, and keep work moving.
You are an inclusive people leader who develops others, gives candid and constructive feedback, and creates clarity and accountability for the team.
You embody Hinge Health’s values: Learn-it-all, Hustle, Accountability, and Lead at all levels.
J.D. from an ABA-accredited law school.
Active license to practice law and membership in good standing with at least one U.S. state bar.
8+ years of legal counseling experience, including significant in-house or embedded client-counseling experience.
Experience counseling on healthcare products or services, preferably in digital health, health technology, or an employer-sponsored health-plan point-solution business.
Product counseling experience across the product lifecycle, including product strategy, design, launch, marketing, commercialization, and post-launch changes.
Experience advising on healthcare privacy and HIPAA, including data use, data sharing, member communications, and privacy-by-design practices.
Experience advising on FDA regulations and compliance guidelines, including preparing or reviewing regulatory submissions, product labeling, or safety reports.
Experience advising on corporate practice of medicine, medical-entity governance, and “friendly PC” or MSO-PC structures, including inter-company services or management agreements.
Direct people-management experience, including meaningful experience leading, mentoring, and developing attorneys or legal professionals.
Experience partnering with cross-functional and executive stakeholders in a fast-moving, highly regulated environment.
Strong track record of balancing legal risk with business needs, developing creative solutions, and influencing decisions across teams with different perspectives and priorities.
Experience advising on AI-enabled products, medical devices, clinical technology, or other emerging healthcare technologies.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds.
Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain.
The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers.
The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.
We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of phishing attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are looking for an Enrollment Marketing Associate to join the Growth Marketing team. This individual will support the planning and execution of enrollment marketing programs for a large book of clients sized 5-20k eligible lives that utilize best practice B2C marketing strategies through a scaled, client-specific operating model.
As the Enrollment Marketing Associate, you will create communications plans and support ongoing campaign execution across your book of business. You will partner closely with Client Success, who leads the client relationship, while you provide the marketing expertise, operational follow-through, and execution support needed to drive enrollment outcomes.
Your responsibilities will include building client-specific communications plans, maintaining marketing information and activity records, coordinating deployment readiness, supporting campaign QA, and responding to client-driven changes through established workflows. You will work alongside colleagues in Client Success, Marketing Operations, Growth, Design, Data Analytics, and other cross-functional teams to meet annual revenue and enrollment goals. There may be a minimal volume of ad-hoc asks for you to join client-facing interactions to act as the marketing subject matter expert.
This work helps motivate people to get moving and feel better as we scale marketing programs that support Hinge Health clients and members.
The ideal candidate thrives in a high-velocity, high-growth environment, is excited to learn about scaled and client-specific marketing programs, and is always looking for ways to work smarter. They have a track record of creative problem solving, strong organization, and careful attention to detail. This role is highly independent, with a supportive team that will help you learn and grow. The growth trajectory of this role type would eventually lead to increasingly complex client assignments and higher client-facing responsibilities, at higher role levels.
Own client-specific communications planning and ongoing best-practice marketing campaign execution for a large book of client accounts (5k-20k eligible lives per client).
Create communications plans and requested pitch materials that reflect each client’s approved marketing information, products, channels, and campaign timing.
Partner with Client Success to prepare client-facing materials, support plan reviews, and help secure client approval. Client Success will act as the primary client-facing owner for B2C communications but may ask for ad-hoc client-facing activity at a minimal volume.
Maintain Enrollment Marketing information, marketing activities, deployment details, and related records in Salesforce and other systems of record.
Support execution readiness through personalization QA, channel and activity checks, asset coordination, and timely escalation of execution risks to Marketing Operations (GROMO).
Process client change requests submitted through established workflows, including updates to dates, channels, personalization, campaign status, and other marketing requirements.
Help evaluate limited requests for changes to cadence, touchpoint frequency, or content; partner with Client Success and Enrollment Marketing leadership on alternatives and exception requests when needed.
Monitor campaign performance and deployment issues, maintain issue tracking, and provide analysis or recommendations that help Client Success address client needs.
Partner with Enrollment Marketing leaders and cross-functional teams to scale programs, improve operational efficiency, and drive increased performance across the book of business.
Contribute to Enrollment Marketing documentation, process improvements, team enablement, and ongoing upkeep of shared resources.
Use AI and automation thoughtfully to improve planning, quality assurance, reporting, and personal and team productivity.
Bachelor’s degree.
2+ years of experience in marketing operations, project management, account service, or a related role.
2+ years of experience using project management tools and Google Workspace.
2+ years of experience collaborating with clients, account teams, or cross-functional partners.
Professional experience working cross-functionally with teams such as Marketing Operations, Engineering, Design, Growth, and Data Analytics to build and deliver marketing programs or materials.
Professional experience supporting a high-volume book of business or managing multiple concurrent campaigns and projects.
Strong organizational skills and the ability to manage multiple priorities, deadlines, workflows, and details simultaneously.
Strong written and verbal communication skills, with the ability to tailor information for cross-functional partners and support client-facing teams.
A proactive, solution-oriented mindset with the ability to anticipate challenges, investigate issues, and resolve them efficiently.
Familiarity with Salesforce, Gainsight, Asana, Highspot, or similar marketing and workflow tools.
Demonstrated AI-curious mindset: experience using AI tools to improve personal or team productivity, with comfort experimenting, iterating, and learning as AI capabilities evolve.
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401(k) retirement plan options, which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
As part of Hinge Health's clinical care team, Registered Dietitians provide Medical Nutrition Therapy and behavior-change coaching to members managing digestive health conditions, via telehealth video visits and in-app messaging. You'll work within an interdisciplinary care team to deliver evidence-based nutrition therapy and support members through their care journey.
The role is called “Flex Registered dietitian” for a reason - your flexibility and resilience is critical!
You thrive in situations requiring you to constantly adapt and evolve. Change is not a scary word to you, and you want to continually improve yourself, your profession, and healthcare as a whole.
Our Flex hour model: As a non-exempt employee, you will be scheduled to work between 25-40 hours/week (with optional overtime if offered), which fluctuates depending on member needs. You will be notified of your schedule outlook at least one month in advance and fully confirmed 2 weeks in advance.
You embrace technology-forward care delivery, utilizing telehealth, in-app messaging, and a variety of digital tools to serve members at significant scale.
Provides Medical Nutrition Therapy to members based on state(s) licensure and based on the member’s primary concern, including but not limited to: Crohn’s Disease, Ulcerative Colitis, Irritable Bowel Syndrome, Diverticulitis, Chronic Constipation or Diarrhea, Gastroparesis, Elimination Diets, FODMAP Diet, Food Allergies and Intolerances, SIBO, Malnutrition, and common digestive symptoms (including reflux, bloating, gas, constipation, and diarrhea).
Deliver time-bound, goal-driven, impactful coaching through a series of video visits focused on behavior change, habit formation, and lifestyle adjustments for members with digestive conditions. Supplement video visits with personalized, goal-oriented in-app messaging that reinforces progress and maintains continuity between sessions.
Leverage the Hinge Health technology platforms to make strategic, effective coaching decisions that drive health goal attainment and meaningful member outcomes.
Collaborate within the care team to ensure a seamless, coordinated member experience and respond to clinician referrals for Medical Nutrition Therapy. Accurately complete all required processes and updates in the member journey, including video visit notes and clinical escalations to established clinical standards.
Build strong relationships and rapport with members. Listen to and adapt to each member's unique circumstances, supporting them in staying accountable to their goals and healthy lifestyle changes, while keeping members focused and engaged within Hinge Health activities.
As the front line of our product and member experience, critically assess our coaching approaches, synthesize and relay member trends, insights and feedback to the Product and Clinical Operations teams.
Member-Centered Mindset: High emotional intelligence and top tier coaching skills to help members understand their relationship to movement and connect them to the Hinge Health program in a meaningful manner. Excellent communicator via live interactions (video visits) and asynchronous in-app messaging.
Quality at Scale: Track record of delivering high quality coaching to a large caseload, consistently meeting metrics for coaching quality, member outcomes, and efficiency.
Adaptability & Initiative: Demonstrates change agility and a growth mindset amidst ongoing coaching practice and program changes in a fast-paced environment. High aptitude for technology, troubleshooting, and learning new features and tools.
AI-Enabled Care: Comfortable working alongside AI-powered tools while maintaining personalized, human-centered communication. Critically evaluates AI-generated outputs, applies professional judgment, and ensures the member experience reflects highest quality standards.
Bachelor's degree
Registered Dietitian certification through CDR
Proof of active, required unrestricted state licensure
1+ year of relevant clinical experience
Experience with large caseloads
Technologically savvy, able to pick up new technology quickly and seamlessly. We make updates to our app often!
Demonstrated prior experience working with behavior change or chronic disease management, including but not limited to digestive health, MSK, diabetes, weight loss & nutrition, mental health
Must be able to deliver telehealth services in a private, professional space with reliable, strong internet connectivity and within the United States
Outstanding interpersonal and communication skills, specifically, the ability to engage in a dynamic and clear verbal and written conversation
Self-directed, highly organized, and ability to multitask
Serve as a visible member of our care team, which requires your name and photograph/likeness to appear in our product and associated marketing materials
Flexibility to work with variable individual schedules across multiple time zones, within the designated hours of 7am - 10pm CST including some evening hours.
Comfortable with flex, non-exempt scheduling (25–40 hrs/week, schedule confirmed ~2 weeks in advance, outlook ~1 month out)
Master's in Dietetics or Human Nutrition
Multi-state licensure
Bilingual (Spanish - verbal & written with the ability to pass a competency exam)
Additional certifications in orthopedics, pain science, women's health or related specialties
Ability to work weekends
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.