Hinge Health uses software, including AI, to deliver care for joint and muscle health, and has expanded into pelvic health, migraine, and digestive health. We partner with employers and health plans to provide this care at scale, improving members' quality of life and reducing healthcare costs.
The Visits team owns scheduling for all of Hinge Health, along with the visit experience in our member app and in the tools our care team uses. That covers HingeSelect (our network of specialists, in-person providers, and surgeons) and visits in every Hinge Health program, from physical therapy to migraine and GI care.
Next, we want every visit at Hinge Health to feel like the best doctor's office you've been to, minus the clipboards and hold music. Members should be able to find the right visit, book it in a few taps, show up prepared, and afterward see what happened and what to do next, whether the visit was by video or in person. Providers should be able to act on a visit without leaving our tools, from referrals to labs to prescriptions. Each visit leaves a structured record that shapes the next one, from the follow-up booking to AI experiences that help members act on their care.
As a Senior Software Engineer on Visits, you'll own projects across that experience, from technical design through launch, while visit volume grows many times over. Your strength might be mobile, web, or the services behind them. There's central work here for each, and nobody is expected to be an expert in all three. It's 0-to-1 work at a startup's pace, backed by the resources and data of a market leader.
Lead projects from ambiguity to launch: Partner with product, design, and clinical teams to turn loosely defined goals into sequenced plans that several engineers can build against, then ship them at a high, steady pace.
Extend the scheduling platform: Grow the system every Hinge Health visit is booked through to support more specialties, more providers, and real-time booking with outside provider networks, while keeping every booking correct as volume climbs.
Close the loop after each visit: Build encounters, our record of what happened at each visit, along with the visit history and after-visit summaries that members see in the app, providers work from, and our AI experiences build on.
Bring new specialties onto one platform: Launch specialties like migraine and GI care on shared visit infrastructure, so adding the next one is mostly configuration rather than a rebuild.
Run what you ship: Define SLOs for the systems you own, roll out launches and migrations safely, lead incident response through to root-cause fixes, and protect member health data in every design and code review.
Raise the engineering bar: Write design docs for key decisions, give high-signal code reviews, and mentor earlier-career engineers. Use AI tools to multiply your own output and help teammates do the same.
Bachelor's degree in Computer Science or a related technical field.
3+ years of non-internship, full-time professional software engineering experience.
Professional experience with at least one of the languages or frameworks we use: TypeScript, Go, React Native, or React.
Experience leading a production feature or system from technical design through launch, working closely with product and design partners.
Professional experience using AI-assisted development tools (e.g., Claude Code) in your day-to-day engineering work.
Experience building products 0-to-1 in a rapid-growth environment, using data and experiments to decide what to build next.
Experience shipping product features powered by LLMs or agentic workflows to production.
Experience building scheduling, booking, or marketplace systems at scale.
Experience with clinical data and healthcare integrations, such as FHIR or HL7 data, EHRs, claims, labs, or pharmacies.
Familiarity with our core stack: React Native, React, TypeScript, Node.js, NestJS, GraphQL, Go, gRPC, Postgres, Temporal, Kafka, Docker, and AWS.
Experience in healthcare, insurance tech, or other high-compliance industries (HIPAA, SOC 2).
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
About this role
As a Senior Software Engineer at Hinge Health, you will play a pivotal role in designing, building, and maintaining large-scale software solutions that directly impact our members’ health outcomes. You will collaborate with cross-functional partners, including product managers and designers, to deliver new product capabilities and improve the maintainability, availability, and performance of our features. This role is essential to advancing our mission of transforming joint and muscle care through technology, including the integration of AI-driven solutions to automate and enhance care delivery. Hinge Health software engineers work on small interdisciplinary teams focused on different parts of the user journey.
As a member of the Accounts team, you will help build and shape new improved experiences with impact across the whole company. A resilient and scalable Accounts system ensures both stability and helps with growth of our member base. You’ll work closely with product managers, designers, and backend engineers to build scalable, performant, and accessible applications that will enable every user to securely register, sign in and access our features
Frontend engineers contribute to their team’s success by adding beautiful, useful features to Hinge Health applications. Senior frontend engineers design and implement end-to-end solutions for large-scale features, profile app performance, and help maintain a high bar with thoughtful and constructive code reviews.
We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production with an on-call rotation. Rotations vary by team. Our production systems rely on React Native, React, Node.js, TypeScript, Nestjs, GraphQL, Golang, Docker, Temporal, Rails, AWS, Postgres, Redis, Apollo, and Redux. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
What You’ll Accomplish
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Exhibit strong user and business judgment, grounding decisions in customer needs and business priorities to drive durable product value
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
Basic Qualifications
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
3+ years of non-internship full time professional software development experience
Experience with at least one software programming language
Experience in the full software development life cycle
Experience delivering large software projects or features in a production environment
Experience with mobile app development/deployment lifecycles
Proficiency in TypeScript/JavaScript
Experience with cloud based services (e.g. Docker/Kubernetes, cloud services such as AWS, and gRPC, protobufs, and temporal, etc.)
Preferred Qualifications
Experience with AI technologies for software design and coding assistance
Experience mentoring or onboarding junior engineers
Familiarity with distributed systems, cloud infrastructure, or scalable architectures
Experience with healthcare technology or regulated environments
Experience with Agile development practices
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
ABOUT THE ROLE
Hinge Health is a digital health company focused on delivering evidence-based solutions for musculoskeletal (MSK) pain. By combining personalized exercise therapy with virtual care, Hinge Health empowers individuals to manage and reduce chronic pain - improving quality of life and reducing healthcare costs. We partner with employers and health plans to provide these solutions at scale, helping organizations enhance employee health and productivity.
With the launch of HingeSelect, we’re taking the next big step: integrating digital and in-person care for improved outcomes and a better member experience. We are also improving our processes around ingesting and handling member data with focus on security, observability and traceability.
We are looking for a Backend Software Engineer who is passionate about creating exceptional user experiences using Golang, gRPC based micro-services. As a member of the Accounts team, you will help build and shape new improved experiences with impact across the whole company. A resilient and scalable Accounts system ensures both stability and helps with growth of our member base. This role has a strong focus on user identity and account management — registration, authentication, authorization, and identity provider integrations — so hands-on experience with identity management platforms (e.g., Auth0, Okta) and IAM concepts (SSO, OIDC, SAML, MFA/passwordless auth) is highly valued. You’ll work closely with product managers, designers, and backend engineers to build scalable, performant, and accessible applications.
This is a unique opportunity to contribute to a high-impact product in its early stages. You’ll play a key role in defining the technical foundations and ensuring a seamless and delightful experience for users. The ideal candidate thrives in cross-functional collaboration, is comfortable with ambiguity, and cares deeply about product quality and user experience.
Backend engineers at Hinge Health contribute to their team’s success by architecting and implementing end-to-end solutions, well-tested performant APIs and data models. In addition, candidates will profile their systems to stay out ahead of scaling bottlenecks, and help maintain a high bar with thoughtful and constructive code reviews.
We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our production systems rely on Golang, gRPC, AWS, Postgres, Redis, and temporal. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
What You’ll Accomplish
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Design, build, and operate identity and account management systems — member registration and sign-in workflows, OTP/MFA verification, social login, account linking, and identity provider (e.g., Auth0) integrations.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
Basic Qualifications
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
3+ years of non-internship full time professional software development experience
Experience with at least one software programming language
Experience in the full software development life cycle
Experience delivering large software projects or features in a production environment
Proficiency in at least one modern programming language (e.g., Golang, Python, Java, JavaScript, etc.)
Good understanding and practical knowledge in cloud based services (e.g. gRPC, protobufs, temporal, Docker/Kubernetes, cloud services such as AWS, etc.)
Experience building or maintaining user identity, authentication, or account management systems (e.g., registration, sign-in, credential/identity linking, role-based authorization)
Hands-on experience with an identity provider platform such as Auth0, Okta, or similar (OIDC, SAML, SSO, passwordless or social authentication, IdP management/authentication APIs)
Experience with data ingestion, integration and security is a plus
Preferred Qualifications
Experience with Auth0 specifically — Management/Authentication APIs, Organizations, event streams or tenant/connection configuration — or comparable IdP depth
Familiarity with identity and access management (IAM) concepts: multi-factor authentication, entity resolution/deduplication for user or member records, and credential lifecycle management
Experience with Temporal (or similar durable workflow engines) for orchestrating user lifecycle operations such as registration, bootstrapping, or invitations
Experience with AI technologies for software design and coding assistance
Experience mentoring or onboarding junior engineers
Familiarity with distributed systems, cloud infrastructure, or scalable architectures
Experience with healthcare technology or regulated environments
Experience with Agile development practices
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic. We are building a world-class R&D organization where engineers, product managers and designers can move fast with confidence, create high-quality solutions and stay deeply engaged in their work.
We are seeking a Senior Product Manager to lead Agentic Engineering and Developer Experience across Hinge Health R&D. In this role, you will treat the software development lifecycle as a product—using agentic workflows, developer platforms, and automation to transform how we build, test, deploy, and operate software.
You will own the product strategy and roadmap for improving the end-to-end developer experience, identifying and eliminating friction from concept and code creation through testing, deployment, and observability. Your goal will be to help our teams deliver high-quality products faster, more reliably, and with greater confidence. Working closely with engineering and technical leaders, you will uncover where development slows down, identify the highest-leverage opportunities for improvement, and translate them into products, platforms, and workflows that drive measurable gains in developer velocity, software quality, and developer satisfaction.
You will define and drive Hinge Health’s strategy for Agentic Engineering and Developer Experience, partnering with technical leaders across Service Enablement, App Enablement, Platform Quality, SRE, Security, and Infrastructure to identify where AI agents, automation, developer platforms, and workflow improvements can meaningfully increase R&D capacity. You will own developer efficiency as a product area, translating real-world engineering friction into prioritized quarterly roadmaps and measurable investments that improve how teams build, ship and operate software.
Advance Agentic Development: Identify, validate, and scale AI-powered workflows across coding, testing, debugging, observability, and knowledge discovery. Measure success through demonstrated improvements in productivity, quality, and developer experience—not tool adoption alone.
Accelerate Developer Velocity: Improve local development, CI/CD, build and test infrastructure, code review, ephemeral environments, and release workflows to shorten feedback loops and reduce lead time for changes.
Build Paved Roads: Partner with engineering teams to create reusable platforms, self-service capabilities, and standardized development paths that reduce unnecessary complexity and make it easier to build and ship software.
Measure Engineering Effectiveness: Establish and track a clear measurement framework spanning DXI, DORA metrics, PR throughput and cycle time, deployment frequency, lead time for changes, build and test performance, MTTR, and developer satisfaction.
Represent the Developer Voice: Use listening tours, workflow analysis, engineering data, and developer feedback to identify friction and translate it into prioritized product opportunities.
Drive Cross-Functional Adoption: Partner across App Enablement, Security, Infrastructure, and SRE to improve development and release workflows while balancing velocity with reliability, compliance, security, and platform scalability. Drive adoption of new developer platforms, agentic capabilities, and engineering practices across a large, distributed R&D organization.
We are looking for a highly technical product leader who can partner with engineers and translate complex engineering challenges into product strategy.
5+ years of Product Management experience, including experience with developer experience, engineering productivity, developer platforms, infrastructure, or other deeply technical products.
Strong understanding of modern software development, including CI/CD, cloud infrastructure, testing, observability, and release processes.
Experience using engineering productivity or developer experience metrics to identify opportunities and measure impact.
Demonstrated ability to lead complex cross-functional technical initiatives and drive adoption of new tools, platforms, or engineering practices.
Previous hands-on software engineering or other technical experience.
Experience with agentic development workflows or AI tools that measurably improve developer productivity.
Experience building or scaling internal developer platforms, platform engineering capabilities, or complex application development environments.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for an experienced Senior Motion Designer to help us evolve and scale our brand through motion. You will produce a wide variety of deliverables—from high-fidelity campaign work and customer stories to product animations and explainer videos. Working within the Brand, Creative & Content team, balance crafting original designs with partnering with Designers, Writers, Producers, and stakeholders to define how our product and brand come to life.
We believe movement is medicine, and you will infuse that belief into our brand expression. We are looking for an A-player who balances deep technical expertise with a \"learn-it-all\" drive, someone who is passionate about motion graphics, animation and how the story gets translated alongside video editing, and sound design.
Elevate visual storytelling: Concept and craft high-quality design and motion graphics, UI motion, and visual effects that bring the brand narrative to life across video and digital touchpoints.
Deliver end-to-end excellence: Drive projects from initial concept to high-fidelity final delivery, utilizing storyboarding, style frames, and animation to execute detail-oriented work within our brand system.
Scale motion operations: Evolve our motion principles and guidelines while establishing self-serve workflows and templates that empower the wider organization to produce great work at speed.
Champion brand innovation: Push the boundaries of our motion language to deliver innovative work that delights customers and drives measurable business objectives.
Optimize for efficiency: Proactively identify and integrate emerging industry trends, software, and tools to continuously improve the quality, speed, and technical capabilities of our motion design output.
Professional Experience: 3 years of experience in motion design, video, and editing.
Portfolio: A strong body of work that demonstrates expertise in product, branding, communication design, and storytelling.
Production Versatility: The ability to concept, design, and produce motion assets across brand foundations, marketing campaigns, paid social, and organic channels.
Design Expertise: Strong conceptual skills with proficiency in motion design, typography, color theory, illustration, photography, and layout.
Storytelling: The ability to craft a narrative combined with the production know-how to cut and deliver assets.
Systems Thinking: A strategic and detail-oriented approach to building and maintaining design systems.
Time Management: The capacity to manage and prioritize multiple projects simultaneously while maintaining high standards and meeting deadlines.
Organization: A commitment to maintaining organized systems for project files, assets, and templates.
Communication: Clear verbal and written skills with the ability to collaborate effectively with stakeholders across the organization.
Project Management: Excellent organizational skills to drive projects from concept to completion.
Technical Proficiency: Expertise in Adobe CC (After Effects), Figma, Final Cut Pro, Cinema 4D, and Rive, along with experience utilizing AI platforms to enhance creativity and efficiency.
Business Alignment: The ability to generate creative solutions that directly align with business goals.
Mindset: A growth-oriented attitude and comfort with ambiguity in a fast-paced environment.
Effective Communication: We are clear, concise and quick to respond.
Learn-it-all: We are always willing to learn and get better.
Hustle: We are creative and unrelenting, always finding a way.
Accountability: We act in the company's best interest and meet commitments.
Lead at all levels: We are hands-on, and we set a clear vision.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team transforming how we treat chronic pain by addressing its root cause: the brain. Hinge Health is expanding beyond physical therapy to build a comprehensive Brain Health ecosystem. In this mission-critical role, you will lead the architecture and development of agentic AI systems that deliver personalized pain reprocessing therapy and mindfulness interventions. You will bridge the gap between clinical science and software engineering, building the engine that helps millions of members retrain how their nervous systems process pain.
Architect Next-Gen AI Therapies: Build and scale the agentic AI systems that power multi-session conversational therapy, ensuring they maintain context, demonstrate emotional intelligence, and align with clinical protocols.
Build a Unified Education Platform: Design the centralized service that delivers personalized pain science education and mindset strategies, adapting content to each member's therapeutic goals.
Drive Technical Strategy: Define the long-term technical vision for Brain Health in partnership with product and clinical leadership, balancing immediate delivery with scalable, fault-tolerant infrastructure.
Lead & Mentor: Act as a technical beacon for the team, mentoring engineers, fostering a culture of technical excellence, and driving cross-functional collaboration across data science, clinical, and platform teams.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
A Strategic Builder: You don't just write code; you architect systems that scale. You have a deep understanding of distributed systems and can navigate the complexity of building AI-driven products in a regulated healthcare environment.
A \"Learn-it-all\": You stay on the bleeding edge of AI and software engineering, constantly evaluating emerging technologies to optimize performance and improve the platform.
A Cross-Functional Leader: You thrive in multidisciplinary environments, translating complex technical concepts for clinical and product stakeholders to ensure our solutions are both clinically sound and technically robust.
An Owner-Operator: You take pride in your work, from architecture to production support, embodying a DevOps culture where you own the reliability and performance of your code.
Have 4+ years of practical software engineering experience, including meaningful time shipping AI-powered products to real users.
At minimum a Bachelor Degree in Computer Science or related field
Have led the design and delivery of complex, user-facing products end-to-end — across product surfaces, backend services, and AI/ML systems.
Have worked in early-stage or fast-moving, rapidly evolving environments, and have ideally built products from 0 to 1.
Are technically proficient in modern AI application development, with demonstrated depth in working with LLMs (prompt engineering, RAG, agentic systems, evals) and a strong fullstack foundation (e.g., Python, TypeScript/NestJS).
Take a product-focused approach to building AI solutions that are robust, safe, and genuinely useful in users' hands.
Have successfully driven cross-team alignment to get impactful work shipped, and work with influence over authority.
Have experience establishing engineering standards, system architectures, and development best practices — especially around evaluation, safety, and reliability for AI systems.
Thrive in fast-paced environments and can navigate ambiguity to deliver high-quality products.
Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
Contributions to open-source AI or software engineering projects.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is growing our team of passionate creatives on a mission to get every body moving. The Senior Lead Visual Designer on the Brand, Creative & Content Growth Creative team at Hinge Health will lead the visual strategy and design execution for our growth marketing efforts, driving member enrollment through high-impact, memorable brand experiences.
You will lead design strategy & execution on how the Hinge Health brand shows up across the full member journey. You will shape visual systems and campaign concepts that translate complex clinical, behavioral, and product value propositions into clear, compelling experiences that build trust and motivate action. You will also play a central role in bringing new products, programs, and member experiences to market. From 0→1 launches to scaled rollouts, you will help define how new offerings are introduced across enrollment and engagement touchpoints.
As a Senior Lead, you will mentor other designers, raise the quality bar across the team, and drive creative innovation. You will help the team balance craft, speed, and business impact in a fast-paced, agile environment. You’re a strong, clear communicator and a natural problem solver providing a critical eye to the level of detail, polish, craft, and consistency to build awareness of the Hinge Health brand and product benefits in engaging and novel ways.
Own the design vision for growth marketing initiatives: translating complex clinical and product value propositions into compelling visual narratives that drive enrollment.
Bring new products to market: Launch new member offerings and experiences, building creative systems and campaign assets that introduce new value clearly and effectively.
Design integrated campaigns across channels. Lead visual development for integrated campaigns to creative cohesive experiences that move members from awareness to action.
Define the end-to-end member journey. Shape how the Hinge Health brand appears across key touchpoints in the member lifecycle, ensuring experiences are not only visually strong, but also consistent, intuitive, and impactful.
Scale and evolve design systems. Architect and maintain robust, scalable design libraries, templates, and components that enable the team to move quickly while maintaining a high bar for consistency and craft.
Mentor and raise the bar. Guide and develop visual designers through feedback, coaching, and example-setting, while establishing a clear standard for what category-leading creative looks like at Hinge Health.
Elevate and unify the Hinge Health brand across B2C channels through design, experimentation, and insights, positioning us as a top-tier brand and market leader.
Use system-level thinking to codify brand expression in scalable, component-based systems that support an AI-forward creative future.
Thrive in a fast-paced, data-driven environment, balancing high-quality craft with speed, iteration, and evolving business priorities.
Lead 0→1 initiatives from ambiguity to launch, bringing clarity to the strategy, visual direction, and execution required to introduce new products and programs to market.
Build strong cross-functional partnerships with Growth Marketing, Product, Content Strategy, Creative Operations, and leadership to align creative work to business goals and launch priorities.
Translate insights into action by using performance data, member behavior, and experimentation learnings to refine concepts and inform future creative strategy.
Present work with clarity and conviction, articulating creative rationale, tradeoffs, and recommendations to stakeholders at all levels.
Create the conditions for team excellence through mentorship, thoughtful feedback, and operational rigor that helps others do their best work.
3+ years of visual design experience in brand, growth marketing, integrated campaign, or related creative environments
A strong portfolio demonstrating high-quality visual design work across digital channels such as web, email, paid media, landing pages, direct mail, and brand storytelling
Experience leading visual strategy and execution for integrated marketing campaigns, product launches, or member-facing go-to-market initiatives
Expert proficiency in Figma and Adobe Creative Suite, with experience building or evolving design systems, templates, and component libraries
Experience partnering cross-functionally with marketing, product, and content stakeholders and using performance data or experimentation results to inform creative decisions
5 - 8+ years of professional design experience, with at least 2 years spent operating in a leadership, art direction, or senior mentorship capacity
Experience in healthcare, digital health, and/or consumer subscription
Experience designing for B2C or B2B2C member journeys
Experience leading design teams and raising design standards through critique, process improvement, and creative direction
Comfort operating in agile, sprint-based, or experimentation-heavy environments with multiple concurrent workstreams
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Enrollment and Onboarding is the front door to Hinge Health. Every member's care starts here: registering, answering the clinical questionnaire that determines eligibility and program fit, getting accepted, and then calibrating their first exercise therapy so day one feels made for them. The pod owns that whole path, on web and in our React Native app, for every program we offer, from chronic and acute musculoskeletal (MSK) pain to pelvic health and migraine.
This stretch is where members decide whether Hinge Health is for them. Small improvements in how quickly and confidently someone gets from sign-up to their first session compound into large gains in how many people actually start care.
As the Staff Software Engineer on this pod, you'll be the technical lead for a team of six engineers, working full-stack across NestJS services, a GraphQL backend-for-frontend (BFF), React web, and React Native. The system is a clinical intake pipeline and a server-driven mobile experience at the same time, and you'll set its architecture. Day to day you'll partner with Product, Design, Data Science, and User Research to turn what we learn about members into a better first week.
Own the enrollment and onboarding architecture: Set technical direction for the services and clients that take a member from registration through questionnaire, acceptance, and baseline calibration. Keep it coherent as programs, surfaces, and clinical rules multiply.
Build durable, observable member workflows: Design the multi-step, long-running orchestration behind enrollment on Temporal, with the idempotency, retry, and failure semantics a clinical intake flow demands.
Ship native, server-driven experiences: Lead the mobile and web experience for clinical questionnaires and calibration. Render data-driven survey and layout definitions in React Native and React so clinical and product teams can change content without an app release.
Turn intake signals into a personalized start: Connect what we learn about a member during enrollment to their first exercise therapy session, working with Data Science and partner teams so onboarding feels calibrated to the person.
Move the funnel: Instrument and experiment on the enrollment and onboarding funnel with Product, Design, and User Research. You'll be measured on accepted members who reach their first session.
Retire legacy safely: Lead migrations off legacy systems while they stay in production, and hold the line on quality, testing, observability, and protected health information (PHI) handling across the pod's repositories.
Lead through influence: Mentor the team's senior and mid-level engineers and raise the bar through design and code review. Represent the pod technically with partner teams across accounts, mobile platform, care, and data.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
A full-stack owner: You've shipped and operated user-facing flows end to end, from React Native or React through the services behind them, and you're comfortable moving the boundary between client and server when the product needs it.
A systems thinker about state: You've built or run durable, multi-step workflows in production and you know what it takes to make them correct, from retries, idempotency, and versioning to what happens to the user when a step fails.
A builder across horizons: You're equally at home defining new architecture and hardening a legacy path that still serves real members.
A force multiplier: You raise everyone around you through mentorship, review, and standards that reduce friction.
A partner across disciplines: You work closely with Product, Design, Data Science, and User Research, and you can explain a technical tradeoff to a clinician as clearly as to an engineer.
Outcome-driven: You measure your work by what changed for members.
5+ years of non-internship, full-time professional software engineering experience
Led the design and delivery of complex user-facing products end to end, across mobile or web clients and the backend services behind them
3+ years of TypeScript/JavaScript across the stack: Node.js (NestJS or similar) on the backend, React Native or React on the frontend
Production experience with durable workflow or long-running state orchestration (Temporal, Cadence, Step Functions, or a state machine you built and kept correct)
2+ years mentoring or leading other engineers and working with partners in product, design, and data
NestJS, GraphQL, PostgreSQL, Kafka, and Temporal in production
Server-driven UI or configuration-driven presentation layers on mobile: dynamic forms, survey engines, conditional logic defined in data rather than code
Signup, onboarding, intake, or application flows where completion rate was your metric
Migrated or decomposed a legacy system while it remained in production
Experimentation on critical-path product surfaces: A/B tests, feature flags, funnel instrumentation
Healthcare or another regulated, data-sensitive domain, including PHI constraints on logging and storage
Track record as a Staff-level individual contributor who shapes direction without direct reports
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Access to high-quality musculoskeletal (MSK) care is often fragmented and difficult to navigate. You will solve this by building the engine that powers our physical provider network, directly connecting 20M+ members to best-in-class in-person care. As a foundational member of our Commercial Team, you won't just sell; you will define the provider network strategy for your territory, transforming how major health systems and provider groups partner with Hinge Health to deliver care.
In your first 3 months: You will master the Hinge Health provider value proposition and map the high-priority provider landscape in your territory. You’ll build a qualified pipeline of prospective provider groups and initiate key relationships.
In your first 6 months: You will close your first provider network contracts, navigating complex negotiations with legal and clinical stakeholders. You will launch these initial partners, ensuring a seamless implementation and onboarding experience.
In your first year: You will fully own the network strategy for your territory, consistently hitting network growth targets. You will act as the \"Voice of the Provider\" to our product teams, influencing the roadmap for our hybrid care model.
Basic Requirements
This territory consists of targeted metro regions in the eastern US. You must reside in this territory to be considered.
Bachelor degree and at least 5 years work experience.
Background in provider sales and/or network development.
Subject matter expertise in healthcare, provider network development / management, employee health benefits, chronic disease management, or digital health.
History of consistently attaining / exceeding quota.
Excellent strategic territory management, prospecting, project management, organization, and communication skills.
Comfortable working with the ambiguity of a fast-paced startup, with demonstrated ability to innovate and solve problems creatively.
Desire to learn, grow, develop, and eventually mentor future team members.
Preferred Requirements
Startup experience
Experience with clinical quality and price transparency tools
Experience with provider network adequacy tools
Experience with physical therapy and/or orthopedic clinical solutions or provider community
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
The Content Platform team builds the shared systems that help Hinge Health create, manage, enrich, localize, publish, search, and deliver content across treatment experiences. The platform supports assets such as video, audio, images, captions, and text used by applications including Phoenix, Carehub, and onboarding experiences.
The team is extending the platform to make media and content workflows more scalable, observable, and self-service. This includes automated enrichment, localization, quality validation, asset lifecycle management, and AI-assisted content generation for exercise therapy and other treatment experiences.
We are looking for a Staff Software Engineer to provide technical leadership for the next generation of media and AI content pipelines. You will work across service boundaries to turn complex content operations into reliable, reusable platform capabilities.
You will design and ship systems that coordinate media processing, AI-generated audio and video assets, captions, localization, publishing, and quality control. You will help shape the platform architecture, make difficult trade-offs explicit, and build mechanisms that allow partner teams and content creators to move faster with less operational risk.
This is a hands-on Staff Engineer role. You will write production code, lead architecture and design reviews, participate in operational response, and coach engineers toward stronger technical ownership.
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
10+ years of non-internship full time professional software development experience
4+ years of experience with at least one software programming language
4+ years of experience in the full software development life cycle
3+ years of work experience with react JS and Node JS/ Typescript
1+ years of experience in mentoring and leading junior team members, collaborating effectively with cross-functional teams, and contributing to project planning and decision-making
Experience with using AI tools such as Github copilot, Cursor, LangChain, LangGraph
Experience delivering large software projects or features in a production environment.
Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, etc.).
A platform-as-product mindset: understanding internal users and consumers, defining clear contracts, improving developer experience and adoption, and measuring platform outcomes.
Strong backend and distributed-systems fundamentals, including latency, throughput, availability, capacity, backpressure, consistency, resilience, and failure-mode analysis.
Experience integrating large language models or generative AI services into production workflows with appropriate evals, validation, observability, and failure handling.
Experience defining and maintaining SLOs and SLAs, using error budgets, service-health metrics, alerting, on-call practices, incident response, and root-cause analysis to improve reliability.
Experience improving observability through metrics, structured logs, traces, dashboards, and actionable alerts, with practical knowledge of cache design and invalidation, database performance KPIs, query and index tuning, connection pools, and capacity management
Experience with headless CMS integrations, webhook-driven systems, vendor adapters, content delivery networks, or publishing pipelines.
Experience with durable workflow orchestration systems such as Temporal, or comparable workflow technology.
Experience with media processing tools such as ffmpeg, adaptive bitrate video, text-to-speech, speech-to-text, or caption formats such as WebVTT.
Experience with event streaming, such as Kafka, and CI/CD automation, such as GitHub Actions.
Experience working in healthcare, privacy-sensitive, regulated, or otherwise high-trust environments.
Experience mentoring senior engineers or serving as a technical lead for a platform, migration, or cross-functional launch.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being & Growth: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are looking for a Senior Software Engineer to build reliable, intuitive, and scalable full-stack products for Member Records, the care-team-member-facing context layer within CareHub. Member Records surfaces the right member information at the right moment so each care-team interaction is informed and actionable, reducing the need to search across fragmented systems.
The experience brings together the context care-team members need to support a member, including member history, clinical context, active programs, program focus, indication, and history. Current product work also includes helping care-team members understand device and fulfillment status, onboarding progress, and program transitions, especially when a member is active in more than one program.
Member Records is part of the broader Member Record & Configurator pod. The adjacent Configurator experience gives physical therapists a way to review and personalize exercise therapy programs, while Member Records provides the member context needed to make those decisions.
You will work across the user interface, backend services, APIs, and data models, partnering with Product, Design, Clinical, Quality, and other engineering teams to turn complex workflows into simple experiences. You will contribute from discovery and technical design through implementation, launch, and operational support.
This role is a strong fit for an engineer who enjoys owning meaningful product areas end to end, makes sound technical trade-offs, and raises the quality of the systems and team around them.
Design and deliver full-stack features using TypeScript, React, and Node.js.
Build maintainable frontend experiences, backend services, APIs, and data models for member-record workflows.
Translate ambiguous product and workflow requirements into clear technical designs and incremental delivery plans.
Collaborate with Product, Design, Clinical, Quality, and partner engineering teams throughout the software development lifecycle.
Improve the reliability, performance, security, observability, and maintainability of production systems.
Write high-quality, well-tested code and contribute to effective testing strategies across the stack.
Participate in architecture and design reviews, code reviews, incident response, and operational improvements.
Identify technical debt and make pragmatic improvements that help the team move faster safely.
Mentor other engineers through technical guidance, thoughtful reviews, pairing, and knowledge sharing.
Use modern developer and AI-assisted engineering tools responsibly to improve development quality and productivity.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree in Computer Science or related technical degree
6+ years of professional software engineering experience, with meaningful experience delivering production software.
3+ years hands-on experience with TypeScript and modern React application development.
3+years backend experience with Node.js, service development, API design, and integration patterns.
1+ years of experience in mentoring and leading junior team members, collaborating effectively with cross-functional teams, and contributing to project planning and decision-making
Experience with using AI tools such as Github copilot or Cursor
Full stack engineer with strong experience to backend technology like NodeJS, RDBMS
Exposure to microservices, distributed systems, containerization,
Experience taking ownership of features from technical design through launch and ongoing production support.
Strong understanding of software engineering fundamentals, including testing, observability, performance, availability, and secure development practices.
Ability to communicate technical decisions clearly to both technical and non-technical partners.
A collaborative, product-minded approach and the ability to work effectively in a remote, cross-functional environment.
Familiarity with AI-assisted software development or integrating AI capabilities into production workflows.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com/
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being support: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the Personnel and Candidate Privacy Policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is building an expressive and scalable motion language across brand, product, marketing, and digital experiences. As Lead Motion Designer, you will shape how complex ideas become clear, compelling stories that help people move beyond pain and get back to doing things they love.
You will lead multi-channel, multi-platform motion initiatives from creative direction through final delivery. You will partner with creative directors, designers, writers, editors and business stakeholders to turn briefs into high-quality work that is distinctive, on-brand, audience-aware, and connected to business goals.
This is an individual contributor role. You will provide craft leadership, ideation, and mentorship without direct people-management responsibility.
What you’ll accomplish
Build strong working relationships across Brand, Creative & Content, Marketing, and other key partner teams.
Develop fluency in Hinge Health’s brand expression, assess production workflows, and creative review processes.
Take ownership of priority motion projects and establish a clear vision, scope, timelines, and decision paths.
Define and evolve Hinge Health’s motion principles, standards, and quality bar in partnership with creative and cross-functional leaders.
Lead complex motion projects across brand campaigns, product videos, website, paid and organic channels, presentation decks and digital touchpoints.
Develop multiple concepts and guide work through storyboards, style frames, animatics, visual effects, editing and final delivery.
Present creative strategy, concepts, work-in-progress, and final recommendations to senior stakeholders, connecting creative decisions to audience and business goals.
Build reusable templates, workflows, and self-serve tools that improve consistency, efficiency, and quality for the Video, Content and Production team.
Become a trusted motion design expert and thought partner for complex, ambiguous initiatives across Product Marketing, Commercial, Growth, and other functions.
Mentor motion designers and creative partners through clear feedback, coaching, and hands-on collaboration.
Lead complex, high-visibility work across multiple channels, platforms, products, or business functions.
Who you are
A craft leader who can move fluidly between creative strategy and hands-on execution, remaining close to the work and its details.
A strategic storyteller who can simplify complex product, clinical, technical, or business concepts into clear and engaging motion.
A systems thinker who enjoys building motion principles, templates, workflows, and production practices that help teams create better work at scale.
A confident cross-functional partner who can facilitate creative discussions, synthesize feedback, give clear direction, and drive alignment.
A learn-it-all who continues to advance their craft, explores new methods, and shares practical learnings with the team.
An owner who makes sound decisions amid ambiguity and remains accountable for quality, timelines, and outcomes.
A collaborative teammate who raises the creative bar, supports others’ growth, and embodies Hinge Health’s leadership principles.
8+ years of professional experience in motion design, video, editing, or a related creative discipline.
A portfolio demonstrating strong motion craft, conceptual thinking, visual storytelling, animation, and production judgment.
Advanced understanding of motion principles, including timing, pacing, easing, eye trace, tension and release, and visual hierarchy.
Experience leading creative work from brief through final delivery, including storyboards, style frames, animation, visual effects, and final output.
Experience building or improving motion systems, templates, production workflows, and standards that help teams work more effectively.
Advanced proficiency in motion design and production tools, including Figma, Final Cut Pro, Cinema 4D, Rive, or equivalent tools.
Curiosity about AI-enabled creative tools and the judgment to use them responsibly while protecting quality, originality, accuracy, and brand integrity.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
About the Role
Health is a digital health company focused on providing innovative, evidence-based solutions for musculoskeletal (MSK) pain. Through a combination of personalized exercise therapy and virtual care, Hinge Health helps individuals manage and reduce chronic pain, improving their quality of life while lowering healthcare costs. The company partners with employers and health plans to offer these solutions at scale, improving overall employee health and productivity.
At Hinge Health, our AI platform team is leading the way in transforming how businesses leverage Artificial Intelligence. Our mission is to build cutting-edge solutions and platforms that help organizations unlock the full potential of their data. We’re looking for a Senior Software Engineer with a strong background in software engineering and an interest in AI to join our team.
As a Senior Software Engineer, you’ll contribute to the development and maintenance of key components of our AI infrastructure. You’ll collaborate with engineers and data scientists to ensure the platform supports the complex needs of AI models and machine learning workflows.
We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our production systems rely on React Native, React, Node.js, TypeScript, Python, Nestjs, GraphQL, Docker, AWS, Postgres, Redis, Apollo, and Redux. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
What You'll Accomplish
Work with the AI/ML team to integrate models and agents into the platform and ensure smooth deployment.
Write clean, maintainable code with an emphasis on performance, reliability and scalability.
Build and maintain APIs and microservices that enable AI model & agent deployment and data processing.
Troubleshoot and resolve issues related to platform performance, integration, and reliability.
Collaborate with cross-functional teams to understand technical requirements and deliver effective solutions.
Support ongoing improvements to the AI platform’s systems and workflows, contributing ideas and feedback to architectural discussions.
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Basic Qualifications
Bachelor’s degree in Computer Science or related technical field
5+ years of experience in software engineering
3+ years of experience in backend development using Python, TypeScript, or Java
Experience developing RESTful APIs and services
Experience working with cloud platforms (AWS, GCP, or Azure)
Experience using Git for version control and collaborating in an agile environment
Preferred Qualifications
Advanced degree in AI/ML related field
Hands-on experience with AI/ML technologies such as LLMs, RAG, or agentic AI
Solid understanding of database systems and data processing technologies
Familiarity with Generative AI technologies
Experience building and managing infrastructure using IaC tools like Terraform or CloudFormation across AWS and other cloud platforms
Experience driving CI/CD automation and observability through Datadog, Sentry, and related tools to improve deployment speed and system reliability
Experience in frontend development using React/Typescript
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain.
The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development with dedicated stipends.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
At Hinge Health, we’re transforming how 20+ million people access musculoskeletal care through AI-powered, human-centered solutions - and our R&D organization is the engine behind that innovation.
We’re looking for a Technical Program Builder to join the Office of the CTO and architect the R&D operational engine. This is a unique “builder” TPM role where you won’t just manage processes. You will design and implement the systems, tooling, and AI agents that automate them.
You’ll leverage AI, automation, and smart infrastructure to eliminate manual coordination, reduce operational drag, and enable teams to move faster with clarity and precision. If you have seen program management at complex organizations first hand and found yourself thinking “this meeting could be automated” or “we shouldn’t need a human to track this,” you’ll thrive here.
This role is about building scalable execution infrastructure - not status reporting. You will act as a force multiplier for engineering teams, creating systems that streamline cross-pod coordination and ensure our internal operations are as innovative as the care we deliver to our members.
Audit & Identify: Assess R&D operational processes and identify high-impact opportunities for AI-driven automation and tooling improvements. Create a clean system of processes across R&D.
Build Relationships: Establish trust with R&D leadership and pod leads, understanding their pain points and operational bottlenecks.
Quick Wins: Deploy initial automated agents or scripts to streamline the most repetitive R&D workflows.
Launch AI-Driven Infrastructure: Architect and deploy the R&D knowledge base and Internal Developer Portal optimized for both human and AI retrieval.
Standardize Operations: Design and roll out standardized operational processes across R&D, championing \"AI-native ways of working.\"
Drive Planning Excellence: Lead one full quarterly OKR cycle, establishing a \"single source of truth\" for the R&D roadmap.
Scale Systems: Build low-code integrations (Jira/Linear, Slack, GSuite) that automate metrics collection and surface project health/velocity in real-time.
Transform Execution: Own the end-to-end R&D planning cycle, reducing planning overhead by 30% through automation while improving forecast accuracy.
Establish Innovation Culture: Identify and implement AI/ML opportunities that become operational standards, acting as a force multiplier for R&D leadership.
A Builder at Heart: You don't just ask for a tracker; you build the tool that generates it. You are comfortable writing scripts, configuring AI agents, and using technical skills to solve operational problems directly.
A Strategic Orchestrator: You excel at \"Leading at all Levels,\" navigating the complexity of cross-pod coordination to align diverse stakeholders on planning and OKRs without losing sight of the big picture. You are a direct communicator, can get clear answers, and know how to motivate teams with a sense of urgency.
A Resilient Problem Solver: You thrive in fast-paced environments and embody our \"Hustle\" value. When gaps appear—whether in personnel or process—you step in to bridge them, ensuring the team never misses a beat.
3+ years of experience in technical program management, product operations, or a related engineering role
Demonstrated experience building custom AI agents or utilizing LLM APIs to drive productivity and automation
Proven track record of managing comprehensive planning cycles and OKR processes for technical teams
Experience with modern project management ecosystems (e.g., Jira, Linear) and documentation platforms (e.g., Notion, Confluence)
Exceptional verbal and written communication skills, with the ability to articulate complex process changes to diverse audiences
Bachelor's degree in a technical field or equivalent practical experience
Strong understanding of Developer Experience (DX) metrics and how to influence them
Background in software engineering or data analysis
Certification in Agile or Project Management (PMP, CSM)
Experience working in a high-growth technology environment
Experience working in Health Tech and familiarity with healthcare regulations
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Senior Regulatory Affairs Program Manager is the primary regulatory strategist and architect for our AI/ML Software as a Medical Device (SaMD) portfolio. While many companies view Regulatory Affairs as a purely administrative function, at Hinge Health we leverage this role as a technical discipline.
In this role, you will be responsible for the hands-on authorship and management of regulatory submissions (510(k), De Novo, Pre-Subs) for our cutting-edge AI products. You will partner closely with Product, Clinical, and Engineering teams to interpret the evolving FDA framework for AI/ML, helping us navigate complex pathways like Predetermined Change Control Plans (PCCP). You will also own the internal regulatory functions that support our Quality Management System, ensuring our rapid innovation remains compliant.
Submission Leadership (AI/ML SaMD): Lead the planning, authorship, and submission of regulatory filings (510(k), De Novo, Q-Submissions) for AI/ML-enabled software. You will be the primary author, not just a reviewer, translating complex technical and clinical data into compelling regulatory narratives.
Regulatory Strategy & AI Policy: Develop and execute regulatory strategies for new product introductions and major software updates. You will serve as the internal authority on the FDA’s evolving AI/ML Action Plan, guiding the business on how to validate and monitor adaptive algorithms.
Design Control & Change Impact: Participate in Design Reviews and Change Control Boards (CCB) to assess the regulatory impact of software changes. You will determine when a new 510(k) or \"Letter to File\" is required, specifically evaluating changes to AI models and retraining pipelines.
QMS & Internal Compliance: Support the maintenance of the Quality Management System (QMS) by ensuring regulatory requirements (21 CFR 820, ISO 13485) are reflected in internal procedures. You will act as the Regulatory representative during internal and external audits (FDA, ISO).
Promotional Review: Review and approve labeling, marketing materials, and user manuals to ensure claims are substantiated and consistent with cleared indications for use.
Post-Market Surveillance & Vigilance: Partner with Quality to monitor post-market performance of AI models. You will lead the assessment of complaints for regulatory reporting requirements (e.g., eMDRs) and manage any necessary recalls or field actions.
Cross-Functional Coaching: Educate technical teams on regulatory principles, demystifying the submission process and helping engineers understand how their documentation directly supports regulatory clearance.
Education: Bachelor’s degree in Biomedical Engineering, Software Engineering, Regulatory Science, or a related technical/scientific field.
Experience: A minimum of 4-6 + years of experience in Regulatory Affairs within the medical device industry, with a minimum of 3 years focused on Software as a Medical Device (SaMD) or Digital Health.
Submission Expertise: Proven track record of authoring and clearing US FDA Class II submissions (510(k) or De Novo). Experience interfacing directly with FDA reviewers during the review clock.
Technical Fluency: Ability to understand software architecture, cloud infrastructure, and AI/ML concepts sufficiently to describe them to regulators. Familiarity with IEC 62304 and FDA Guidance on Software Validation.
AI/ML Specifics: Direct experience with regulatory submissions involving Machine Learning, Deep Learning, or Computer Vision. Familiarity with Good Machine Learning Practice (GMLP) principles and Predetermined Change Control Plans (PCCP).
International Experience: Experience with international registrations, particularly EU MDR (CE Marking) for software, or Health Canada requirements.
Data Analysis: Ability to review statistical analysis plans and clinical validation reports to ensure they meet regulatory expectations for substantial equivalence or safety/effectiveness.
Agile Integration: Experience working in an Agile/Scrum environment and adapting regulatory submission timelines to iterative software release cycles.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is seeking a Firmware Engineer to join our Hardware Engineering team. In this role, you will play a key part in designing and developing our next-generation hardware products.
As a junior-to-mid-level engineer, you will work on diverse projects, driving firmware / embedded software for highly integrated medical devices. You will work cross-functionally with electrical, mechanical, and manufacturing teams to bring products from concept through production.
The ideal candidate is excited about solving real problems with hardware – your work will have a direct impact on reducing pain and improving the lives of our millions of members. In joining our HW group within the broader R&D organization, you will be part of a highly capable, motivated, small team where your contributions and ideas truly matter.
Develop firmware for highly integrated embedded devices that are loved by our members and make a real positive impact
Work at all stages of the product development process, from exploration and prototyping to detailed design, testing, and ramping to mass production
Collaborate closely with electrical, mechanical, and senior firmware engineers on system architecture and integration
Ensure design quality and meeting medical device regulatory requirements with clear documentation and robust testing
Support DevOps for embedded software, including automation of building and testing code
Keep abreast of the latest developments in AI and leverage the tools in a way that makes sense for firmware
2+ years of professional experience in Firmware or Embedded Software, writing code for consumer electronics, medical devices, or other highly integrated embedded hardware
Strong expertise with C in a firmware / embedded systems context
Proficient with low-level drivers (ADC, PWM, etc.) and communication protocols (I2C, SPI, UART, etc.)
Proficient in Python for creating tools for firmware testing and task automation
Experience developing in a team environment using version control (Git) and with embedded development tools and workflows (setting up build systems, J-Link, debugging)
Familiarity with Electrical Engineering design – You can read datasheets and schematics, or deep dive with an EE to do a pin/peripheral allocation for an MCU
Competency with standard lab equipment such as oscilloscopes, logic analyzers, multimeters, and power supplies
Experience working in medical device development or, alternatively, within another highly regulated industry (aerospace, automotive, etc.)
Experience developing firmware with the help of AI, both as a copilot and in agentic mode
Experience developing with an RTOS, especially Zephyr
Experience with Nordic nRF5x SoCs and the Nordic Connect SDK
Experience with Bluetooth LE
Experience with bootloaders, firmware update, and managing memory maps
Familiarity with DevOps for embedded – CI pipelines (GitHub Actions, GitLab CI) and automated testing with hardware-in-the-loop (HIL) setups
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
At Hinge Health, we’re transforming care at scale, helping millions of people live pain-free lives. Now, we're looking for a Director of Product Management to lead one of our most member-critical product areas: the Member Journey.
Member Journey defines the framework for the end-to-end experience. That includes how members enroll, receive care, and see a reduction in their pain through Hinge Health. This is the leader for a group of product pods directly tied to our core member outcomes: onboarding, long term retention, new program growth, and outcomes. Done well, it turns an employer benefit into a habit-forming care relationship.
As a Director of Product Management, you'll lead a team of PMs to define the vision for the next-generation member experience in digital healthcare, including how personalization and AI reshape what it means to deliver care at scale.
Set the Strategic Vision: Define and communicate a multi-year product vision and strategy for the Member Journey neighborhood, ensuring alignment with Hinge Health's broader goals.
Lead and Grow the Team: Manage, mentor, and develop a high-performing team of Product Managers. Foster a culture of ownership, member obsession, and operational excellence.
Drive Enrollment, Retention, and Outcomes: Transform the member lifecycle from triage through long-term retention and ultimately driving long term change for members. Identify friction points, develop program platforms, growing our suite of programs and program extensions, and developing habits that keep members coming back.
Scale for New Care Programs: Build a member experience that extends gracefully to new conditions and care models without creating fragmentation or inconsistency across the product.
AI & Personalization Innovation: Define and execute how AI and personalization make the member experience more adaptive, relevant, and effective.
Collaborate Cross-Functionally: Partner deeply with Clinical, Design, and Data Science to understand member needs and translate them into a cohesive product roadmap. Work with Engineering and Design to ensure high-quality, scalable execution.
Bachelor's degree in a relevant field.
10+ years in Product Management building consumer-facing products or B2B2C platforms
4+ years managing a team of Product Managers/Senior Product Managers
Experience managing foundational platforms at scale, not just owning features.
Comfortable working with distributed teams and US-based stakeholders (Pacific Time)
Technical fluency, specifically ability to engage deeply on data models, experimentation infrastructure, and system design
Exceptional written and verbal communication skills to work effectively in async, globally distributed teams, paired with strong project management and a bias for urgency to drive execution.
Experience in Digital Health or consumer health products.
Experience managing platform teams and driving significant architectural designs.
Familiarity with AI/ML applications in personalization, recommendations, or behavior change.
Strong background in experimentation and A/B testing at scale.
Experience with consumer lifecycle management, activation funnels, or engagement mechanics.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
At Hinge Health, we're transforming how millions of people access musculoskeletal care—helping them move beyond pain through AI-powered, personalized healthcare. As a Client Executive, you'll be the strategic architect behind our most valuable partnerships, managing a portfolio of complex Enterprise and Jumbo clients who trust us to deliver exceptional outcomes for their members.
This role is ideal for someone who thrives in complexity. You'll manage strategic relationships with enterprise clients, navigating multiple stakeholder groups (e.g. client, consultant, health plan, etc), competing priorities, and high-stakes conversations. Success demands independent problem-solving—when challenges arise, you'll be expected to develop and present solutions rather than simply escalate problems. You'll work across multiple cross-functional teams (Growth, Sales, Data, Marketing, Operations, Product, Clinical) to deliver outcomes, requiring strong project management skills and the ability to influence without direct authority.
The ideal candidate is energized by building executive relationships (internally and externally) and solving complex business challenges. You should be someone who naturally gravitates toward strategic thinking, enjoys high-stakes conversations, and finds fulfillment in turning client challenges into expansion opportunities.
Strategic Account Retention
Drive exceptional client retention through proactive relationship management, strategic account planning, and early risk identification across your assigned portfolio of strategic enterprise accounts. Build deep, multi-threaded client relationships that create sustainable competitive advantage and position Hinge Health as an indispensable strategic partner rather than a vendor.
Executive Relationship Management
Build and maintain meaningful relationships per client across different organizational levels. Identify decision-makers, map influence networks, and establish trust with C-suite executives through strategic value conversations that demonstrate measurable business impact.
Independent Strategic Thinking
When facing client challenges, research solutions, analyze options, and present recommendations with data-driven rationale. Facilitate cross-functional problem-solving and drive decisions without constant management oversight, acting as the trusted advisor clients turn to during critical moments.
Revenue Impact Focus
Understand how each client interaction connects to business outcomes (retention, expansion, competitive positioning) and articulate the specific value you're creating through relationship investments. Consistently achieve 100%+ net revenue retention through strategic renewals and expansion opportunities.
A Strategic Relationship Builder: You don't just manage accounts—you architect partnerships. You naturally build trust with C-suite executives and can navigate complex organizational hierarchies with ease.
An Independent Problem Solver: When challenges arise, you don't escalate—you investigate, develop solutions, and present recommendations. You thrive in ambiguity and can facilitate cross-functional alignment without formal authority.
Resilient Under Pressure: You energize during renewal seasons and high-stakes negotiations. Compressed timelines and competing priorities don't overwhelm you—they motivate you.
Data-Driven and Strategic: You translate complex data (utilization metrics, claims analyses, stakeholder feedback) into compelling executive-level narratives that drive purchasing decisions and strategic alignment.
10+ years in enterprise account management with demonstrated success managing strategic client relationships. Healthcare, benefits, or SaaS experience strongly preferred.
Proven track record of managing strategic enterprise accounts simultaneously while maintaining exceptional retention rates (95%+) in high-growth or competitive environments.
Complex stakeholder management expertise across multiple organizational levels, including C-suite executives, procurement teams, and operational stakeholders.
Strategic relationship building with ability to establish trust quickly, maintain engagement during extended renewal cycles (12+ months), and recover from at-risk accounts. Must provide specific examples of turning around challenging client situations.
Experience achieving 100%+ net revenue retention, including managing contract negotiations, performance guarantee discussions, and pricing conversations with procurement and C-suite stakeholders.
Experience navigating organizational changes (mergers, leadership transitions, budget cuts) while preserving client relationships and identifying expansion opportunities.
Experience working with intermediaries (consultants, brokers, health plans) who influence but don't control purchasing decisions.
Demonstrated ability to conduct competitive analyses and translate complex data (utilization data, claims analyses, stakeholder feedback) into executive-level presentations that drive purchasing decisions.
Startup experience valued for adaptability and ownership mindset.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Pain reduction isn't a vanity metric at Hinge Health — it's the mission. The Outcomes pod owns the member-facing surfaces that make clinical progress visible (pain logging, health assessments, outcomes visualization) and the Assessment Service, the company-wide platform that powers every structured survey and PROM across Migraine, Perisurgical, Women's Pelvic Health, and beyond. As the Engineering Manager for this team, you'll lead 8 engineers at the intersection of consumer product craft, clinical measurement rigor, and platform engineering — turning clinical signal into product bets and operating the infrastructure the entire organization depends on.
In your first 3 months, you will:
Build trusted partnerships with your PM, Data Scientist, and cross-neighborhood engineering leads. Understand the full stack — from the React Native client (phoenix) through phoenix-bff to assessment-service — and complete your first code reviews and PR merges.
Audit the current Assessment Service roadmap, catalog inbound requests from partner pods (Migraine, Perisurgical, Enrollment), and establish a transparent prioritization framework that balances internal roadmap with external partner needs.
Immerse yourself in the team's experimentation culture: review active A/B tests on pain logging cadence and member engagement, and set expectations for rigorous go/no-go criteria going forward.
In your first 6 months, you will:
Ship at least one experiment that demonstrably moves a core clinical metric — pain reduction, survey engagement, or PSFS improvement — and build the analytical discipline so results are trusted org-wide.
Define and publish contribution patterns for the Assessment Service so partner pods can extend the platform without creating bottlenecks, reducing ad-hoc cross-team coordination overhead.
Deepen the pod's AI-native development practices — expanding use of autonomous agents, CI-enforced harness engineering patterns, and developer tooling that increases engineering throughput.
In your first year, you will:
Own the outcomes product surface end-to-end: pain logging UX, progress tracking, outcomes visualization, and health assessment experiences that members love and clinicians trust.
Ensure Outcomes data is a durable company asset — well-modeled, well-documented, and wired into the clinical and commercial reporting stack — not just a sprint metric.
Grow and develop a high-performing team, raising the engineering bar through hiring, mentorship, and career-ladder progression while sustaining a culture that values both clinical impact and platform reliability.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
A builder who stays close to the code. You're a hands-on engineering leader (~15% IC time) who reviews PRs, contributes architecture input, and earns trust through technical credibility — not just org-chart authority. You embody Hinge Health's Lead at All Levels principle.
A systems thinker with product instincts. You can reason across service architecture, data modeling, and client-side UX tradeoffs — and you know when a platform decision will ripple across a dozen downstream consumers.
An experiment-minded operator. You don't just ship features; you design bets, define success criteria, and hold the team accountable to outcomes. You exemplify Hustle — measuring yourself by results and impact, not actions or good intentions.
A cross-functional partner. You communicate clearly across engineering, clinical, data science, and product teams to align on shared goals — demonstrating Effective Communication and Accountability.
Bachelor's degree in Computer Science, Engineering, or a related technical field
3+ years of experience managing a team of 5+ engineers in a product or platform engineering environment
Full-stack or backend-heavy engineering background, with the ability to reason about service architecture, data modeling, and client-side UX tradeoffs
Experience owning a shared platform or service consumed by multiple internal teams — with the judgment to balance internal roadmap with external partner needs
Track record of running experiments and reasoning about outcomes metrics — not just shipping features
Clinical or Health Data Experience: Familiarity with PROMs, clinical outcomes measurement, or regulated health data (HIPAA); ability to partner credibly with clinical stakeholders on what to measure and how
Assessment or Survey Systems: Experience building or operating structured data collection systems — survey flows, configurable templates, response validation, and downstream data pipelines
Server-Driven UI / Configurable Layouts: Familiarity with SDUI patterns for forms and assessment experiences; bonus if in a mobile context
React Native / Mobile: Working knowledge of React Native or equivalent mobile development experience
AI-Native Development Practices: Active use of Cursor, Claude Code, or equivalent tools as part of the engineering workflow; experience building or maintaining CI-enforced harness engineering patterns
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is seeking a Senior Privacy and AI Counsel to join our Legal team. In this role, you will serve as a strategic legal partner to our Product, R&D, Hardware, Marketing, and Clinical teams as they develop and launch innovative new products and services in the healthcare space and play a leading role in ensuring the company’s compliance with privacy and AI laws and regulations. You will assess privacy risks and develop AI governance policies and best practices and be responsible for negotiating DSAs, BAAs and reviewing other agreements for privacy and AI issues. This position is essential for safeguarding the privacy of our customers and members, staying up-to-date on emerging technology issues, and maintaining the trust they place in us. You will report to the Associate General Counsel, Product and work closely with other members of the Legal & Compliance team, as well as cross-functional stakeholders across the organization — including access to senior leadership.
Develop and maintain, in collaboration with Compliance, privacy and AI policies and procedures in compliance with applicable laws and regulations.
Oversee privacy impact assessments and data protection impact assessments.
Provide guidance on privacy and AI related issues to various departments within the company.
Work with Product and R&D teams to embed privacy-by-design principles in design and execution decisions.
Monitor and respond to privacy-related inquiries and complaints, and lead incident response along with Security and Compliance teams.
Work with client-facing teams on privacy and AI related inquiries and oversight.
Collaborate with the security team to ensure data protection measures are in place.
Juris Doctor (JD) degree from an accredited law school.
Licensed to practice law in at least one U.S. jurisdiction.
5-7 years of experience in privacy law and data protection.
In-depth knowledge of U.S. and international privacy laws and regulations, including HIPAA, GDPR and CCPA.
Familiarity with privacy issues related to AI and machine learning, and general AI governance best practices.
Certified Information Privacy Professional (CIPP) or similar certification.
Strong analytical and problem-solving skills.
Experience using AI tools to enhance and accelerate deliverables
Experience working in the healthcare industry, preferably at a digital health company, combined with law firm experience at a nationally recognized firm
Experience and comfort with working at both an operational and strategic level.
Strong track record of cross-functional collaboration and ability to communicate complex legal and regulatory concepts in a clear, business-friendly manner
Self-starter who thrives working independently; comfortable with ambiguity and shifting priorities
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team securing the platform that helps millions of people move beyond musculoskeletal pain. As Hinge Health's engineering organization embraces AI-assisted development — including AI-powered code generation, automated PR review workflows, agent sandboxing, and MCP gateway integrations — we need a Lead Security Engineer who will build the security guardrails, tooling, and standards that ensure we ship with confidence. You'll sit at the critical intersection of cloud security, AI-enabled engineering, and identity & access management, partnering closely with Application Security, SRE, and R&D Engineering to design and enforce security-by-design principles across our AWS environment, CI/CD pipelines, and developer tooling. This is your chance to make a real impact on the lives of millions by driving advancements in healthcare security — ensuring utmost compliance and privacy while enabling engineers to move fast and safely.
Candidates must be within commuting distance to New York City
A Security-First Thinker: You instinctively design systems that are secure by default, and you know how to balance security rigor with engineering velocity.
An AI-Savvy Engineer: You're energized (not intimidated) by the rapid adoption of AI-assisted development and see it as an opportunity to build novel security frameworks.
A Trust Builder: You communicate effectively across engineering, compliance, and leadership teams — authoring clear, plain-spoken technical proposals that drive alignment.
A Learn-it-all: You stay ahead of emerging threats and continuously evolve your approach — from adversarial ML to supply chain attacks on AI pipelines.
A Leader at All Levels: You're hands-on in code and architecture, but you also mentor others and help the team self-organize around measurable outcomes.
Bachelor's degree in a technical, engineering, or scientific field — or comparable education/experience
3+ years in cybersecurity, with 3+ years focused on security operations or IAM
2+ years of experience in cloud security operations, specifically AWS
2+ years of coding experience (e.g., Python, Go, or TypeScript) with hands-on experience developing Terraform and infrastructure-as-code
Hands-on experience securing AI/ML systems, including data pipelines, model deployments, API integrations, and their security challenges
AWS Solutions Architect or Security Specialty certification
AI/ML security certifications or familiarity with adversarial machine learning threats and mitigation strategies
Experience building or integrating security controls into CI/CD pipelines and AI-assisted development workflows
Experience managing an Enterprise IdP, especially Okta, with deep understanding of OAuth 2.0 and SAML
SOC 2, PCI, or HIPAA audit/training certifications
Knowledge of low-level networking principles
In your first 3 months:
Audit current cloud security posture and IAM architecture across our AWS environment; build relationships with key stakeholders in Application Security, SRE, and R&D Engineering.
Assess existing AI-assisted development tooling (Claude Code, Cursor, MCP gateway) for security risks and begin developing a governance framework.
In your first 6 months:
Design and implement AI-driven tools and workflows to enhance security monitoring, threat detection, incident response, and IAM governance.
Develop and enforce policies and protocols to protect AI tools and platforms from misuse, data breaches, and external threats — including secure agent sandboxing and MCP server governance.
Deliver IAM solutions enabling secure, granular access controls that enforce least privilege principles, utilizing automation and AI for privilege escalation and approvals.
In your first year:
Own the security strategy for AI-enabled development and cloud infrastructure, acting as the primary subject matter expert for security engineering across the organization.
Ensure all compliance regulations — including HIPAA, privacy, and relevant security frameworks — are met for new services, AI tooling, and infrastructure.
Develop and drive cybersecurity initiatives related to incident response, threat intelligence, vulnerability management, and monitoring tools.
Mentor team members in adopting new security tools and processes; educate the broader organization through knowledge-sharing sessions and author clear technical proposals with measurable security OKRs.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We're looking for a Senior Staff Data Engineer to be the technical backbone of our Data & ML Platform team — the foundation powering analytics, product experiences, and machine learning across Hinge Health. This is a high-ownership IC role for someone who wants to set the technical vision for the platform, drive architecture across organizational boundaries, and shape how Hinge Health builds on data and ML for years to come.
Your scope extends beyond any single team or system. You'll own the most consequential architectural decisions across the data platform — how streaming and batch systems converge, how data models serve both analytical and ML workloads, and how the platform evolves as the company's AI ambitions scale. You'll work in a modern stack including Python, SQL, Spark, dbt, Kafka, Flink, Databricks, and AWS, and increasingly at the boundary where data platform meets ML platform — feature pipelines, serving layers, and the infrastructure that makes ML models production-ready.
This is not a role where you go deep on a single system. You'll operate across the full platform surface — identifying the highest-leverage technical problems the organization faces, driving alignment across engineering, Data Science, and product teams, and making architectural decisions that others build on. You should be equally comfortable authoring a platform-wide technical strategy, debugging a production incident, mentoring senior engineers, and explaining tradeoffs to leadership.
Set the technical vision for the data platform: Own the long-term architectural direction for how streaming and batch systems, data models, and serving layers fit together. Make the architectural decisions that other teams and engineers build on — balancing reliability, performance, cost, and long-term maintainability across the platform.
Build at the intersection of data and ML platform: Design the infrastructure that connects the data platform to ML workloads — feature pipelines, feature stores, and serving layers. Partner with Data Science to ensure the data platform produces ML-ready data and supports model training and inference workflows reliably.
Raise the engineering bar across the organization: Set standards that extend beyond your immediate team — data modeling patterns, schema governance, testing practices, pipeline reliability, and code quality. Mentor senior engineers, influence engineering culture, and be the technical authority the broader R&D organization looks to on data platform decisions.
Drive cross-organizational technical initiatives: Lead complex initiatives that span multiple teams, services, and domains. Define data contracts with upstream services, drive schema evolution strategies, and resolve systemic technical friction between data producers and consumers across the company.
Own platform reliability and operational excellence: Drive the reliability posture of the most critical data systems. Lead improvements in observability, data quality, incident response, and cost efficiency at a platform level — making the data foundation trustworthy enough that every team in the organization can build confidently on top of it.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
A minimum of 4+ years of hands-on data engineering experience
Bachelor’s Degree (or equivalent) in Computer Science, Engineering, or a related technical field.
Experience architecting data systems across batch and streaming paradigms, including technologies such as Kafka, Flink, Spark, or equivalent.
Strong proficiency in Python and SQL, with deep experience in distributed data processing frameworks and data platform design.
Data and ML platform crossover: You've built or contributed to ML platform infrastructure feature pipelines, feature stores, model serving, or MLOps tooling — as a natural extension of your data engineering work. You understand the ML lifecycle well enough to design data systems that serve it effectively.
Track record of setting technical direction across an organization — driving alignment across multiple teams, making architectural decisions with broad impact, and delivering outcomes without formal authority.
Demonstrated experience mentoring senior engineers and influencing engineering culture and standards beyond your immediate team.
Data Engineering: 10+ years of hands-on data engineering experience, with a significant portion spent in platform or infrastructure roles building systems that other teams depend on.
Built in a growth-stage environment: Your strongest work was at a mid-sized or scaling company where you had to make foundational architectural decisions — not at a large tech company where the platform was already built.
Deep data modeling and governance instincts: You care about schema design, data contracts, and data quality as much as you care about pipeline throughput. You've driven improvements in how upstream services produce data and how downstream teams consume it.
Product and business awareness: You connect your technical work to the problems the business is trying to solve. You understand the product use cases your platform enables and use that context to prioritize and make better architectural choices.
Operational rigor in regulated environments: You value SLOs, incident management, and observability as first-class concerns. Experience in HIPAA, SOC 2, or similarly regulated environments is a plus.
Experience with Databricks ecosystem: Delta Lake, MLflow, Unity Catalog — familiarity with this stack accelerates your impact.
AI-forward engineering practices: You actively use AI-assisted development tools and see them as a force multiplier for both your own productivity and the team's.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health recognizes the importance of brand and creative as a strategic lever. As a Lead Creative Program Manager on the Brand, Creative & Content (BCC) team, you’ll architect and run the systems that power how Hinge Health shows up across the web and key creative channels. The role sits at the intersection of creative, content, marketing and development teams translating business priorities into scalable programs, with a particular focus on AI-driven creative operations and our website ecosystem.
This role is designed for an advanced program leader who can own complex, multi-workstream initiatives end to end, balancing strategic thinking with hands-on execution and change management across a broad cross-functional landscape.
Optimize how pods and creative teams operate Analyze utilization, throughput, and quality across creative teams to spot bottlenecks, then evolve processes, tools, and ways of working so teams operate efficiently and ‘at the top of their license.
Improve quality, consistency, and scalability of web operations Introduce and refine QA standards, publishing workflows, documentation, and governance to streamline repeatable work (e.g., templates, campaigns, localization) while balancing impact, feasibility, and team capacity.
Act as the central connector between strategy and execution Bridge high-level brand and marketing objectives with creative and content by proactively surfacing risks and dependencies and driving clear, timely decisions.
Lead creative tooling and vendor ecosystems Own and optimize the creative tooling stack and manage agencies and vendors defining scopes, SLAs, performance standards, and budgets to maximize value and reliability.
Scale creative operations with AI and automation Define and execute the AI and automation strategy across the Brand, Creative & Content team, using utilization, efficiency, quality metrics, and ROI insights to continuously improve how creative work gets done.
A systems thinker who loves turning ambiguity into clear programs, frameworks, and roadmaps that multiple teams can execute against.
Equally comfortable in strategy and operations — you can zoom out to align on priorities and zoom in to troubleshoot a broken workflow or mis-scoped brief.
Deeply collaborative and empathetic, able to build trust with marketers, designers, content writers, engineers, operations, and external partners, and lead by influence with a solution oriented approach.
AI- and data-forward in your approach: you use automation, dashboards, experiments, and metrics to inform decisions and continuously improve how teams work.
Grounded yet flexible, you appreciate governance, but know when to adapt processes to meet the moment in a fast-moving, high-growth environment.
A culture carrier who enjoys building strong team rituals, empowering others, and elevating the creative bar while maintaining healthy, sustainable ways of working.
8+ years in creative operations, program management, or similar operational roles within marketing, creative, or agency environments, with a track record of owning and scaling complex, cross-functional programs end to end.
Proven experience leading complex web or digital programs from intake and prioritization through launch and measurement, working across multiple stakeholders and functions.
Hands-on experience applying AI and automation in creative or marketing contexts (e.g., content generation, workflow automation, performance tracking), including defining success metrics and measuring ROI.
Strong background in web operations and governance: processes, QA, publishing workflows, documentation, and cross-functional decision-making.
Demonstrated ability to create operational clarity, designing and implementing processes, ownership models, and decision frameworks that work across Marketing, Creative, Content, and Development.
Experience managing creative tooling ecosystems (e.g., project management platforms, DAMs, design and video tools, AI tools) and leading successful adoption across teams.
Experience managing agencies and external vendors, including performance management and budget oversight.
Strong data fluency, comfortable building and interpreting dashboards, tracking utilization and efficiency metrics, and using data to recommend operational changes.
Excellent communication and stakeholder management skills, with proven success aligning senior leadership, marketing, creative, and engineering partners around shared plans and tradeoffs.
Ability to thrive in a high-growth, dynamic environment with shifting priorities, exercising sound judgment and proactively surfacing risks and options.
Experience in B2B2C SaaS, healthcare, or digital health environments, especially in high-growth or scaling phases.
Direct experience as a website or digital experience program lead working with modern CMS / headless stacks (e.g., Contentful, Webflow, custom React/Next.js frontends) and dev partners.
Proven success designing or evolving AI governance and guidelines for creative and marketing teams (e.g., prompts, approval workflows, quality and compliance standards).
Familiarity with project/program management methodologies (e.g., Agile, Scrum, Kanban), with a track record of tailoring them to creative and marketing environments; formal certification (PMP, CSM, etc.) is a plus.
Experience working with distributed or hybrid teams and coordinating across multiple time zones and external agency partners.
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at http://www.hingehealth.com
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is building a new gastrointestinal care program that helps people better understand their symptoms, identify the right next steps, and access appropriate support and care.
As Staff Product Designer for the GI Program, you will help define what Hinge Health’s approach to GI care could become. You will lead design through an ambiguous, clinically complex, and highly strategic 0-to-1 space, using research, prototyping, and iteration to shape the program’s vision and member experience.
You will partner closely with Product, Engineering, Clinical, Data, Operations, to explore and test how digital guidance, symptom and meal tracking, personalized care plans, behavioral support, specialist and dietitian access, and escalation to in-person care might work together.
This is an opportunity to help establish the product vision and design foundations for a new care category, make possibilities tangible through prototypes and storytelling, and iteratively define how Hinge Health can deliver integrated GI care experiences.
Shape the vision for GI care: Define a compelling long-term design vision GI within the Hinge Health platform, grounded in member needs, clinical principles, and business outcomes.
Lead the end-to-end member experience: Design coherent journeys across enrollment, symptom understanding, triage, daily engagement, care planning, progress tracking, and escalation to digital, clinical, or in-person care.
Make complex care feel simple: Translate nuanced GI symptoms, treatment pathways, testing, and clinical guidance into clear, accessible, and actionable product experiences for members.
Design personalized, behavior-changing experiences: Explore how care plans, tracking, education, gut-brain support, movement, and conversational guidance can help members take meaningful action and build sustainable habits.
Raise the design bar: Mentor other designers, share methods and learnings, and help create a high-quality, inclusive, and accessible product experience.
Stay close to members and outcomes: Partner with research, clinical, and data teammates to form hypotheses, test concepts, learn from member behavior, and connect design decisions to health and business outcomes.
3+ years of product design experience, including close partnership with product and engineering teams.
A standout portfolio demonstrating high-impact product work, strong craft, and leadership on complex or ambiguous initiatives.
Bachelor’s degree in Interaction, Industrial, Product, Service Design, Human-Computer Interaction, or equivalent experience.
Design craft mastery: Expertise in interaction and visual design, with a track record of advancing craft quality and inspiring excellence across teams.
Strategic problem solving: Experience leading ambiguous problem spaces, setting product vision, and defining design strategy across products or platforms.
Systems thinking: Ability to design coherent end-to-end experiences, identify patterns across surfaces, and contribute to scalable design systems.
Healthcare complexity: Experience simplifying complex, sensitive, regulated, or data-rich domains into understandable and trustworthy user experiences.
Data-informed design: Fluency in combining qualitative research, behavioral data, experimentation, and clinical or operational insight to guide decisions.
Influence and communication: Highly effective written, verbal, and visual communicator who can align senior stakeholders around a design direction.
Cross-functional leadership: Demonstrated ability to work effectively with Product, Engineering, Data, Clinical, Operations, and research partners across shared goals and timelines.
AI curiosity: Thoughtful curiosity about emerging AI tools and conversational experiences, with good judgment about how to use them safely and meaningfully in healthcare.
Mission alignment: Genuine interest in improving healthcare access and helping people live healthier lives through thoughtful design and technology.About Hinge Health
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Over 1.7 billion people worldwide live with musculoskeletal pain — and Hinge Health is on a mission to help them move beyond it. Our TrueMotion computer vision technology turns everyday mobile devices into powerful motion-tracking tools, giving members real-time feedback and guidance as they work through personalized exercise therapy. The CV User Experience team is responsible for making that magic feel effortless: building deeply interactive, TrueMotion-driven features that monitor movement, coach performance, and track recovery progress.
We're looking for a Staff Software Engineer to serve as the technical leader for this team — someone who can architect end-to-end systems across mobile and backend, tackle complex scaling challenges, and raise the bar on engineering quality. If you're passionate about building high-quality software that directly improves people's health outcomes, this is your role.
In your first 3 months:
Ramp into the CV User Experience stack (React Native, TypeScript, NestJS, GraphQL, AWS) and build relationships with product managers, designers, data scientists, and computer vision scientists.
Deliver your first end-to-end feature while auditing the current architecture for scaling and performance bottlenecks.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
In your first 6 months:
Own and lead architectural discussions for TrueMotion-driven experiences, proactively identifying challenges and proposing innovative solutions to complex mobile and full-stack engineering problems.
Establish stronger system observability using Datadog and Sentry, improving monitoring, logging, and error tracking across the full stack.
Profile systems to stay ahead of scaling and performance bottlenecks, ensuring a fast, responsive mobile experience for users.
In your first year:
Act as the primary technical leader for the team's architecture — designing robust, end-to-end solutions including performant APIs, mobile application architecture, and data models that are the foundation for TrueMotion's next generation.
Mentor engineers and promote a culture of technical excellence and continuous improvement through thoughtful code reviews, design discussions, and knowledge sharing.
Every quarter, identify, propose, and execute a significant upgrade or innovative change to the team's workflow, tooling, or architecture.
A Force Multiplier: You don't just ship great code — you improve the team's overall architecture, developer tooling, and practices, making everyone around you more effective.
A Learn-it-all: You stay at the forefront of mobile development, computer vision UX, and AI-powered developer tools. You bring \"only-now-possible\" ideas to the team and turn them into shipped capabilities.
Accountable: You take owner-operator pride in your code in production. You meet commitments, estimate well, and don't stop before solving the last 10–20% where the messy edge cases lie.
A Trust Builder: You communicate effectively across engineering, product, design, and data science teams to align on shared goals. You explain complex technical concepts to non-technical stakeholders in a way that is understandable and not condescending.
Hands-On Leader: You lead at all levels — architecting systems and writing code, reviewing PRs and mentoring engineers, thinking quarters ahead and unblocking teammates today.
At minimum, 4 + years of professional software engineering experience
At minimum, a Bachelors Degree in Computer Science or equivalent
3+ years of experience building and shipping mobile applications
3+ years of experience with backend technologies such as TypeScript, Node.js, NestJS, or GraphQL
2+ years of experience with cloud platforms (e.g., AWS EC2, Lambda, S3, RDS) and containerization tools (e.g., Docker, Kubernetes)
Experience working in distributed systems and microservices architectures
Hands-on experience with generative AI tools to accelerate development workflows, improve code quality, and streamline debugging
3+ years of experience building and shipping mobile applications using React Native
Experience with event-driven architectures and tools such as Apache Kafka
Proficiency with observability tools such as Datadog and Sentry
Strong understanding of system design principles, mobile application architecture, and CI/CD pipelines
Experience with computer vision–driven user experiences on mobile platforms
Demonstrated track record of mentoring engineers and leading architectural discussions across teams
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
As a Senior Software Engineer at Hinge Health, you will play a pivotal role in designing, building, and maintaining large-scale software solutions that directly impact our members’ health outcomes. You will collaborate with cross-functional partners, including product managers and health economists, to deliver new product capabilities and improve the maintainability, availability, and performance of our features. This role is essential to advancing our mission of transforming joint and muscle care through technology, including the integration of AI-driven solutions to automate and enhance care delivery. Hinge Health software engineers work on small interdisciplinary teams focused on different parts of the user journey.
The ROI Pod (Return on Investment Identification & Measurement Pod) at Hinge Health is a cross-functional team, bringing together Data Engineering, Data Science, Health Economics, Product, and Software Engineering. Our mission is to build advanced tools and analyses that identify and measure ROI, directly supporting Hinge Health’s goal of delivering measurable value to clients and driving higher ROI for all clients in 2026 and beyond. The pod’s work spans optimizing targeted enrollment using predictive models, personalizing interventions to maximize clinical and economic impact, and automating client-facing ROI analyses to accelerate and scale reporting.
We enjoy a continuous deployment DevOps culture, and take owner-operator pride in supporting our code in production. Our production systems rely on React Native, React, Node.js, TypeScript, Nestjs, GraphQL, Docker, Rails, AWS, Postgres, Redis, Apollo, and Redux. Our workflow is trunk-based CI/CD, and our security/compliance posture is at the highest standards of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Modernize existing pipelines to scale our proven products with company growth.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
3+ years of non-internship full time professional software development experience
Experience delivering large software projects or features in a production environment
Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, etc.)
Experience with agentic coding and AI tooling for coding assistance
Experience mentoring or onboarding junior engineers
Familiarity with distributed systems, cloud infrastructure, or scalable architectures
Experience with healthcare technology or regulated environments
Experience with Agile development practices
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for a Senior Product Designer to help shape thoughtful, intuitive, and high-quality experiences for the people who use our products every day. In this role, you will design member-facing experiences that help people navigate their health journey with greater confidence, clarity, and motivation.
As a Senior Product Designer, you’ll collaborate closely with product, engineering, clinical, data, and commercial partners to create intuitive, user-centered solutions from concept to execution, including discovery work, interaction and visual design, prototyping, and validation.
We’re looking for a designer who excels at simplifying complex challenges into impactful user experiences, cares deeply about craft and quality, has a strong track record of shipping meaningful work, brings a growth mindset, and is energized by learning quickly in unfamiliar domains.
Hinge Health is scaling with 51% year-over-year revenue gains and a member base expanding by over 47% annually. This role can directly power how we bring new programs to life and how members experience Hinge Health as we grow.
Learn more about Design at Hinge Health.
Design end-to-end member experiences across key product surfaces, from early exploration to detailed execution and post-launch iteration.
Simplify complex health, behavior change, and program workflows into experiences that feel clear, supportive, and easy to use.
Create personalized and habit-forming product experiences that help members stay engaged and make progress over time.
Partner closely with product managers, engineers, data scientists, researchers, and clinicians to shape product direction and deliver meaningful outcomes.
Use qualitative and quantitative signals to inform design decisions, identify opportunities, and improve member outcomes.
Contribute to and extend our design system by creating scalable patterns, components, and interaction models.
Champion quality, accessibility, and inclusive design across the member experience.
Communicate design rationale clearly through flows, prototypes, frameworks, and storytelling that build alignment across teams.
An updated portfolio that showcases strong product design craft, clear thinking, and shipped work with measurable impact.
5+ years of product design experience, including experience partnering closely with product and engineering teams.
Experience designing and shipping consumer-facing digital products across mobile and/or web platforms.
Strength in interaction design, visual design, and systems thinking.
Experience taking work from ambiguous problem definition through execution and iteration.
Strong communication and collaboration skills, with the ability to explain decisions and influence cross-functional partners.
Bachelor’s degree in Interaction Design, Product Design, Service Design, Human-Computer Interaction, or a related field, or equivalent practical experience.
Experience designing products that support behavior change, engagement, or personalized journeys.
Experience working in healthcare, digital health, wellness, or other consumer products with meaningful real-world impact.
Comfort using research insights, experimentation, and product data to refine the user experience.
Experience designing across interconnected systems, multi-step flows, or complex service experiences.
Proficiency in prototyping to explore concepts, communicate motion and interaction, and de-risk ideas.
Experience contributing to design systems and improving product consistency at scale.
Curiosity about emerging tools, including AI-enabled workflows, and how they can improve the design process and product experience.
Passion for helping people live healthier lives through thoughtful design and technology.
Hinge Health uses software, including AI, to help automate care for joint and muscle health, improve member outcomes, and reduce costs for clients. The platform supports a wide range of Musculoskeletal care needs, from acute injury and chronic pain to post-surgical rehabilitation, and helps members improve pain and function while accessing care from anywhere.
Hinge Health is headquartered in San Francisco, California.
We believe remote and in-person work each have real strengths, and we aim to get the best of both. Employees in hybrid roles are expected to work from the San Francisco office 3 days per week for the full 8 hours of a typical business day. The San Francisco office is also dog-friendly.
Participation in our Employee Stock Purchase Plan (ESPP), allowing you to acquire company stock via payroll at a 15% discount against the lower market price.
Comprehensive and inclusive medical coverage and benefit programs for you and your dependents.
Flexible retirement savings through Traditional or Roth 401(k) investment paths.
Dedicated lifestyle stipends designed to fuel your professional growth and continuous learning.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We consider qualified applicants regardless of criminal history, consistent with legal requirements, and provide reasonable accommodations for candidates with disabilities.
By submitting an application, candidates acknowledge tha
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for a Senior Engineering Manager to lead a software engineering team inside Hardware R&D, focused on the software systems behind a connected medical device experience. This role sits at the intersection of consumer software, connected devices, clinical workflows, and regulated product delivery. You will own a single, high-complexity engineering team that spans mobile, backend, BLE, and hardware-adjacent software, and will be responsible for building a platform that is reliable, compliant, and adaptable enough to support rapid product iteration in a demanding domain.
You will partner closely with Product, Clinical, Regulatory, Hardware Engineering, Data, Member Support, and Quality/Compliance teams to define strategy, ship high-quality products, and ensure the device experience is safe, scalable, and delightful for our members end to end.
In your first 3 months:
Build a deep understanding of our device ecosystem, including FDA-regulated device software, BLE connectivity, mobile and backend platforms, and the clinical and operational workflows that support them.
Establish clear team priorities, execution rhythms, and ways of working, including backlog quality, sprint planning, delivery goals, and retrospectives.
Develop strong partnerships with Product, Clinical, Regulatory, Hardware Engineering, Data, Member Support, and Quality/Compliance counterparts to ensure alignment on goals, constraints, and quality expectations.
In your first 6 months:
Orchestrate large cross-functional programs that span device, mobile, backend, and operations, proactively uncovering corner cases and non-functional risks (reliability, security, performance, scalability).
Drive technical strategy across mobile, backend, device-control, and BLE surfaces so the platform can support both rapid product iteration and long-term maintainability.
Establish strong quality and compliance practices for regulated software, including structured review points with regulatory and quality partners, release gating, tech debt paydown plans, and operational feedback loops.
Lead a team that owns production health in an on-call, continuous delivery environment, improving incident response, observability, and reliability over time.
In your first year:
Translate member pain points, support signals, and product goals into engineering investments that materially improve reliability, reduce support burden, and strengthen the member experience for our device products.
Lead the software roadmap in close partnership with cross-functional stakeholders, balancing member experience, technical quality, operational reliability, and regulatory constraints across the platform.
Hire, coach, and develop engineers and emerging technical leaders, building a high-performance, high-accountability culture within a complex and high-ambiguity remit.
Contribute beyond your immediate team through interview design, leveling clarity, process improvements, and broader engineering stewardship across Hardware R&D and the wider engineering organization.
You are an experienced engineering leader who thrives at the intersection of consumer software, connected devices, and regulated product delivery, and you are comfortable operating in high-ambiguity, high-accountability environments.
You are a strong systems thinker who can reason across mobile apps, backend services, BLE/device-control flows, and operational workflows, making clear time-versus-cost tradeoffs for stakeholders.
You are a builder of teams: you hire, coach, and develop engineers and emerging leaders, and you create a culture of ownership, psychological safety, and high standards for quality and compliance.
You are a trusted cross-functional partner who collaborates deeply with Product, Clinical, Regulatory, Hardware, Data, and Operations to deliver outcomes, not just ship features.
You are comfortable owning production health and operational excellence in an on-call, continuous delivery environment, and you use data, telemetry, and support signals to continuously improve the system.
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
5+ years of experience leading and managing engineering teams, including managing 5+ direct reports through hiring, coaching, and performance management.
Experience delivering production software for connected devices, BLE-enabled systems, device-control flows, or in close partnership with firmware and hardware teams.
Experience with healthcare, HIPAA, GDPR, FDA-regulated products, or other software in regulated environments.
Track record of delivering complex, cross-functional programs in environments with high quality, reliability, or compliance expectations.
Familiarity with modern mobile, backend, and platform systems, for example technologies such as React Native, Python, TypeScript, GraphQL, Docker, AWS, Postgres, Redis, or comparable systems.
Experience building test infrastructure, simulation layers, or developer productivity tooling for complex, distributed systems.
Experience leading teams that own production health in an on-call, continuous delivery environment.
Experience using AI-assisted prototyping or engineering workflows thoughtfully in product development.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
As a Senior Software Backend Engineer at Hinge Health, you will play a key role in designing, building, and maintaining scalable software solutions that directly improve member health outcomes. You will work closely with cross-functional partners, including product managers, designers, and fellow engineers, to deliver new capabilities and enhance the maintainability, reliability, and performance of our products.
In this role, you will help advance Hinge Health’s mission to transform joint and muscle care through technology. This includes contributing to AI-driven solutions that automate workflows, improve care delivery, and create better experiences for both care teams and members. Hinge Health engineers work in small, interdisciplinary teams aligned to different parts of the member journey, with strong ownership from development through production.
You will join the CareHub team, which is building the platform where care happens at Hinge Health. CareHub is the unified system that equips physical therapists, health coaches, care managers, and other care teams with the tools they need to deliver personalized, high-quality musculoskeletal care. It brings together member history, care plans, documentation, communication, and daily workflows in one place, enabling clinicians to spend less time navigating systems and more time supporting members.
As CareHub 2.0 evolves, the team is modernizing the platform to improve performance, scalability, and user experience, while also introducing AI-powered capabilities that simplify workflows and increase operational efficiency across care delivery.
We operate in a continuous deployment DevOps culture and take owner-operator pride in supporting our code in production. Our production systems use technologies including React Native, React, Node.js, TypeScript, NestJS, GraphQL, Docker, Rails, AWS, Postgres, Redis, Apollo, and Redux. Our engineering workflow follows trunk-based CI/CD, and our security and compliance standards meet the demands of healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Design and build AI-powered clinical agents using LangGraph.js for stateful orchestration, composing multi-node StateGraphs that handle context gathering, LLM reasoning, and action execution within a shared NestJS service.
Integrate LangSmith for end-to-end AI observability, including prompt versioning and management via LangSmith Hub, automated per-node tracing, evaluation pipelines with golden datasets, and CI-gated quality checks that block regressions before merge.
Develop and maintain agentic workflows that leverage LLMs (Claude Sonnet via AWS Bedrock)
Contribute to the Member-Centric Knowledge Graph and RAG-based retrieval systems that give agents the clinical context, causal evidence, and relationship awareness needed for intelligent decision-making.
Proactively improve the maintainability, availability, and performance of the team's features, and contribute to the team's overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
A \"Learn-it-all\": You are proficient in modern stacks (TypeScript, Node.js) but remain curious. You leverage AI tools to accelerate your workflow and are eager to explore new technologies to solve complex problems.
A Trust Builder: You communicate complex technical ideas clearly to both technical and non-technical partners (Product Managers, Designers), ensuring everyone is aligned on shared goals.
Resilient & Solution-Oriented: You break down complex problems into manageable tasks, navigating ambiguity to deliver results even when the path isn't perfectly defined.
An Owner-Operator: You take pride in supporting your code in production, embracing a DevOps culture where you build, deploy, and own your solutions.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
5+ years of non-internship full time professional software development experience
3+ years of work experience Node JS/ Typescript
Experience with using AI tools such as Github copilot or Cursor
Experience delivering large software projects or features in a production environment.
1+ years of hands-on experience building applications with LLMs, including prompt engineering, model integration (e.g., OpenAI, Anthropic/Claude, AWS Bedrock), and evaluating AI output quality
Experience with agentic AI frameworks such as LangGraph, LangChain, or similar orchestration libraries for building stateful, multi-step AI workflows
Familiarity with LangSmith or equivalent AI observability/evaluation platforms for tracing, prompt management, and regression testing of LLM-powered features
Understanding of responsible AI practices including PHI/PII handling, guardrails, and output validation in healthcare or regulated environments
Experience with AI technologies for software design and coding assistance
Experience mentoring or onboarding junior engineers
Familiarity with distributed systems, cloud infrastructure, or scalable architectures
Experience with healthcare technology or regulated environments
Backend engineer with exposure to technology like NodeJS
Experience on hosting the solution on Cloud like AWS
Experience with Agile development practices
Hands-on experience with LangGraph.js for building composable subgraphs, conditional routing, and checkpointed state management in production AI systems
Experience with LangSmith Hub for prompt versioning, A/B testing prompt variants across environments, and building CI-gated evaluation pipelines with golden datasets
Experience with RAG (Retrieval-Augmented Generation) architectures, vector search, or embedding-based retrieval systems
Experience building multi-agent orchestration systems using Temporal, LangGraph, or similar frameworks for durable, human-in-the-loop workflows
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being & Growth: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the Personnel and Candidate Privacy Policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are seeking a QA Associate Manager to join our Growth Marketing Operations (GROMO) team. This role is ideal for someone with a strong background in marketing campaign testing and quality assurance, with expertise in audience segmentation, personalization logic, and campaign execution validation.
This role requires a deep working knowledge of marketing deployment platforms—including how to build, test, and troubleshoot campaigns using systems like Iterable, Adobe Journey Optimizer, or Salesforce Marketing Cloud. The ideal candidate has hands-on experience working within these platforms to design campaign logic, validate audience segmentation, resolve execution failures, and monitor post-send performance. You understand not just how to test campaigns, but how the underlying system logic impacts deliverability, targeting accuracy, and cross-channel orchestration.
The primary focus will be on testing, diagnosing, and optimizing marketing campaigns across multiple channels, including email, SMS, push, and in-app messaging. You will work closely with marketing, CRM, and data teams to ensure flawless campaign execution and identify potential issues before launch.
As Hinge Health continues to scale its marketing complexity, this role will also help evolve QA toward more automated, AI-assisted, human-supervised ways of working. At the P3 level, that means using AI and automation to improve the speed, consistency, and depth of campaign validation, while applying strong judgment to verify outputs, investigate anomalies, and recommend practical process improvements. This role is not expected to set the company-wide AI QA strategy, but it should actively contribute to a more modern, scalable quality practice through thoughtful experimentation and day-to-day adoption of new tools.
Testing & Validation
Develop and execute comprehensive test plans for marketing campaigns and audience segmentation logic.
Validate dynamic content, personalization rules, event triggers, and data accuracy before deployment.
Identify, document, and track issues related to segmentation mismatches, automation logic, and campaign execution failures.
Apply a mix of manual, exploratory, and repeatable validation methods based on campaign complexity, risk, and timeline.
Use AI-assisted workflows where appropriate to accelerate pre-launch checks, spot inconsistencies, and improve test coverage, while maintaining human review and final QA accountability
Diagnostics & Troubleshooting
Investigate live campaign issues using platform logs, segmentation reports, and campaign performance data.
Collaborate with marketing operations, CRM, and data teams to troubleshoot campaign execution errors.
Validate webhook integrations, API connections, and cross-channel marketing triggers, as needed.
Surface recurring failure patterns and recommend practical guardrails, checklists, or workflow changes that reduce repeat issues over time.
Data Analysis & Quality Assurance
Ensure audience segmentation accuracy and data integrity before deployment.
Use SQL or marketing analytics tools to verify segmentation logic and troubleshoot discrepancies.
Validate tracking parameters (UTMs, attribution tags) to ensure correct campaign performance reporting.
Process Improvement & Documentation
Develop QA checklists, testing procedures, and best practices for marketing campaign validation.
Document troubleshooting steps and campaign QA methodologies to improve team efficiency.
Provide recommendations to enhance workflow efficiency, audience segmentation, and testing approaches.
Monitor campaign quality signals after launch and use findings to improve future test strategies and defect prevention.
Partner with teammates to trial more automated or AI-supported approaches to campaign QA, anomaly detection, and data validation where they can reduce manual toil without compromising quality.
Bachelor's degree in Computer Science, Computer Engineering or related field of study.
2+ years of experience in QA, marketing operations, or CRM platform testing.
2+ years of hands-on experience with marketing automation platforms (e.g., Iterable, Braze, Salesforce Marketing Cloud).
2+ years of having a strong understanding of email, SMS, push, and in-app messaging campaigns.
Familiarity with segmentation logic, audience targeting, and personalization strategies.
Ability to analyze campaign performance data using Google Sheets, Looker, or Mode Analytics.
Excellent debugging and troubleshooting skills, particularly in diagnosing segmentation and campaign execution issues.
Experience working cross functionally with marketing, CRM, and analytics teams.
Demonstrated curiosity about AI and automation, with the ability to use emerging tools thoughtfully to improve QA workflows while maintaining strong judgment and accountability for final outputs.
Basic SQL skills to analyze campaign data and investigate segmentation issues.
Experience using Postman, Retool, or similar API testing tools for troubleshooting integrations.
Familiarity with QA automation tools or scripting languages (Python or JavaScript) for efficiency improvements.
Understanding of direct mail QA processes and print vendor integrations.
Knowledge of email deliverability best practices, sender reputation management, and campaign performance monitoring.
Experience in fast-paced, agile marketing environments with rapid iteration cycles.
Experience experimenting with AI tools, prompt-based workflows, or automation assistants in a marketing, operations, or QA context.
Familiarity with human-in-the-loop QA approaches, where AI helps accelerate validation but humans remain responsible for judgment, escalation, and release readiness.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Growth Engineering powers how potential members discover, enroll in, and return to Hinge Health’s MSK programs. The neighborhood spans 5 pods, about 50 engineers across the US and India, and drives measurable impact across revenue, bookings, and marketing reach.
As Senior Staff Engineer, Growth, you will set the technical vision and modernization strategy across the neighborhood. You will turn growth goals and new AI and data opportunities into scalable architecture, high-impact roadmap bets, and faster experimentation. This is a key deputy to the Director of Growth Engineering: multi-quarter in scope, hands-on, and focused on multiplying impact across multiple pods.
Learn the Growth stack end to end, from data ingestion and activation to measurement and conversion surfaces.
Build strong partnerships across Product, Marketing, Data Science, Platform Engineering, and Staff engineers across all 5 pods.
Author and drive an initial high-impact RFC, such as experimentation convergence, BFF strategy, or event taxonomy.
Publish the architectural vision for Growth’s data and activation stack, including API boundaries, event pipelines, and third-party integrations.
Lead the MWeb Next.js migration strategy and the SplitIO to Statsig convergence plan.
Improve trust in Growth data through observability standards, SLOs, and data contracts.
Standardize platform patterns such as BFFs, Temporal adoption, CI and testing templates, and deployment practices.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
Improve cross-pod execution through clearer ownership, faster dependency resolution, and more consistent architecture.
Lead 2 or more major cross-pod initiatives from concept to production.
Turn AI and engineering automation opportunities into durable leverage across the neighborhood.
Develop Staff engineers into strong pod-level technical leaders.
A technical leader who has driven architecture and modernization across multiple teams or pods.
A growth-minded product thinker who understands funnels, experimentation, and business metrics.
A hands-on architect who still codes on critical paths and raises the velocity of others.
A strong cross-functional partner who can turn ambiguous problems into clear technical strategy.
A learn-it-all and bar-raiser who reflects Hinge Health’s values in communication, ownership, and experimentation.
At minimum 3+ years of experience
At minimum, a Bachelors Degree in Computer Science of equivalent
Significant experience as a senior IC owning architecture and technical strategy across multiple teams in growth, marketing, or consumer product environments.
Deep experience with modern web stacks such as React and Next.js, experimentation platforms such as Split.io, Statsig, or Optimizely, and event-driven data systems.
Strong track record building reliable data and activation platforms, including event taxonomies, data contracts, observability, and downstream data quality.
Proven ability to lead cross-team technical initiatives, resolve architectural disagreements, and drive adoption of shared patterns.
Strong product partnership skills with experience shaping growth bets, experimentation strategies, and success metrics.
Experience leading major modernization efforts such as framework migrations, experimentation platform consolidation, or large-scale data migrations.
Experience with backend-for-frontend patterns and workflow orchestration tools such as Temporal.
Experience standardizing AI-augmented engineering workflows at team or org scale.
Prior experience operating at Senior Staff or Principal scope in a high-growth environment.
Familiarity with healthcare, B2B2C, or other regulated environments.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We're looking for a Staff Engineer to join our Referrals team and help us build a unified Incentive Platform. The domain that tracks eligibility, entitlement, and fulfillment state for incentive rewards. Our team owns and operates this platform: the system of record for what a member is owed and when.
This is a high-ownership, systems-first role within the team. You'll set technical direction for a platform that's mid-consolidation. Carving a clean domain boundary out of an existing service, closing known correctness gaps, and negotiating the contracts that other teams build against. You'll work closely with product and data science, and have a direct line to business outcomes like referral conversion and cost-per-acquisition.
Own the technical direction for the Incentive Platform. Carve a dedicated domain out of its current home, with enforced boundaries and a facade other services call instead of reaching into internals.
Generalize eligibility and entitlement logic into real, owned APIs, replacing duplicated caps and ad hoc scripts with a single source of truth for what a member has earned and is owed.
Run production data migrations. Dual-write, backfill, cutover on a system with financial and compliance stakes, where correctness during the transition matters as much as the end state.
Negotiate and build the technical contract with Fulfillment: idempotent order creation, failure handling, real-time inventory, and reserve/release semantics. You're the technical counterparty other teams negotiate with, not just an implementer of their asks.
Find and close correctness gaps in the current system. Places where real dollar-value entitlements are miscounted, under-specified, or rely on an undocumented assumption.
Partner with product, design, and analytics to define what to build and why, balancing short-term wins with long-term platform leverage.
Raise the engineering bar by driving code quality, system design standards, observability, and technical decision-making on the team.
Mentor engineers on the team, growing their judgment on architecture and cross-team tradeoffs over time.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
Domain modeling under legacy constraints - You've carved a bounded context out of a service with accreted responsibilities, without a rewrite, while it kept shipping.
Production migration experience - You've run a dual-write/backfill/cutover on a real data model, ideally with financial or compliance stakes where getting it wrong is expensive.
Full-stack depth - Strong skills across technologies such as React, React Native, TypeScript, NestJS, GraphQL, Node.js, relational and non-relational databases, Docker, Kubernetes, AWS, and Redis. We don’t expect a perfect match on every technology, but you should be fluent in most.
Staff-level leadership - You’ve set technical direction for a team, influenced cross-functional roadmaps, and made architectural decisions that have held up over time.
Bachelor’s degree (or foreign equivalent) in Computer Science, Engineering, or a related technical field.
10+ years of professional software engineering experience, including meaningful time working on production systems at scale.
Hands-on experience building and operating full-stack applications (for example, using React/React Native on the frontend and Node.js/TypeScript or similar on the backend).
Experience designing or evolving incentive, rewards, ledger, or entitlement systems that carry real financial or compliance stakes.
Experience running a production data migration (dual-write, backfill, cutover) without a maintenance window, on a system where correctness during the transition mattered.
Experience negotiating or owning a service contract with another engineering team — API design as a cross-team negotiation, not just an internal interface.
Proven experience setting technical direction for a team, owning architectural decisions, and driving high-quality execution in partnership with product and data science.
Proven experience setting technical direction for a team, owning architectural decisions, and driving high-quality execution in partnership with product and data science.
Prior work at a consumer growth-focused company (for example, e-commerce, marketplaces, or consumer apps) and/or experience with viral or referral growth mechanics.
Experience working in healthcare or other regulated-data environments.
High ownership, low bureaucracy — this team moves quickly and ships iteratively while maintaining high technical standards.
Direct, measurable impact — your work has a clear line of sight to how many people access MSK care through Hinge Health.
Greenfield technical challenges — including scaling referral infrastructure, integrating personalization, and evolving experimentation capabilities as member volume grows.
Deep collaboration — you’ll work closely with strong data science, product, and marketing partners who are embedded with the team.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
In this fast paced client-facing role, you will own day-to-day relationships with our employer clients and ensure they are maximizing the benefits from the Hinge Health programs. You will also have the opportunity to train, coach, and develop our CS Associates and Managers. This role demands a little bit of everything, from being a trusted adviser, project manager, product expert, coach to other team members, and more. You will be responsible for driving adoption with our clients, reporting on program value, managing escalations, expanding product offerings, and securing renewals. This is a cross-functional role that partners with Growth, Sales, Data, Marketing, Operations, Product, and Clinical to provide excellent service for our clients. The ideal candidate will also help contribute to best practices and be open to evolving responsibilities as our team grows.
The ideal candidate has at least 2 years of experience as a Client Success Manager within digital health, building relationships, managing the demands of a full book of business comprised of employers and/or health plans, and knows how to effectively communicate with internal and external stakeholders (e.g. clients, consultants, health plans, cross-functional partners, etc). We are looking for an individual who can effectively balance their client needs with internal resources to drive high customer satisfaction year after year.
Driving revenue: Secure best-practice enrollment communications campaigns aimed at achieving annual enrollment goals for your clients
Long-term client management: Ensure 100% client retention with high client satisfaction (9/10+ NPS scores)
Customer advocacy: Turn clients into advocates to fulfill sales references and Marketing/PR requests
Product expansion: Ensure your clients are offering Hinge Health’s full suite of products to maximize member impact.
Relationship-building: Able to build relationships at all levels as a trusted & respected thought-partner
Data storytelling: Able to craft a compelling story using data-driven insights to make recommendations to influence customer decisions.
Product Knowledge: Subject matter expert on our product, knowing the specifics and functionalities, and understanding common use cases and best practices. Able to confidently answer questions and present solutions to clients.
Strategic influence: Able to effectively navigate the complexities of a book of business with clients in multiple stages of their lifecycle. Gain insight into client culture, priorities, and goals. Effectively convey client needs internally, driving the resources needed for successful client relationships.
Manages Complexity: Able to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Able to ask the right questions to accurately analyze situations, acquire data and uncover root causes to difficult problems.
Communicate effectively: Able to communicate with internal and external stakeholders in ways that conveys both clarity of thought and rigor, while being concise - be that via prose or visual aids.
Think long-term: Does not sacrifice long-term value for short term results.
Bachelor's Degree strongly preferred
Experience at a high-growth company and understand the associated challenges
Have an understanding of employee benefits, digital health, and the startup work environment
Data integration proficiency, advanced Excel knowledge and skills
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Growth Marketing Operations sits at the center of some of Hinge Health’s most complex, cross-functional workflows. As new implementations and associated processes scale, we need a Project Manager who can bring structure to ambiguity, stabilize execution, and turn reactive coordination into more durable ways of working.
This role is best suited for a systems-minded operator who can coordinate work across business and technical teams, design clearer operating models, and improve how work moves from intake through launch and ongoing support. You will help create the ownership structures, planning mechanisms, escalation paths, and visibility needed for complex marketing and operational programs to run more reliably.
You will partner closely with stakeholders across Growth, Data Science, Commercial Operations, Engineering, QA, and other teams to improve cross-functional execution, reduce manual coordination, and strengthen the workflows that support launch readiness and operational scale.
In your first 3 months
Audit the current state of one or more complex marketing and operational workflows, including intake, handoffs, dependencies, approvals, decision points, and failure modes.
Build clear current-state process maps, identify where work gets stuck, and begin owning intake and traffic control so recurring work moves through a more reliable operating cadence.
Establish stronger visibility into in-flight work, including timelines, owners, risks, and critical dependencies across cross-functional stakeholders.
Identify where work is under-scoped, inconsistently tracked, or overly dependent on manual coordination, and recommend practical fixes.
In your first 6 months
Lead cross-functional coordination across partners such as Acquisition, Data Science, Commercial Operations, Engineering, QA, and other stakeholders.
Build and formalize intake models, ownership frameworks, escalation paths, and launch-readiness checkpoints for owned programs.
Create troubleshooting and triage workflows so issues are routed quickly to the right owners, exceptions are handled consistently, and recurring breakages inform process improvements.
Build the practical infrastructure that helps these workflows run better, including documentation, dashboards, alerts, status visibility, and automation-ready processes.
Translate ambiguous business needs and technical dependencies into clear project plans, milestones, handoffs, and decision points.
Manage budget operations for owned programs, including tracking spend, initiating purchase orders, reviewing and approving expenses, and maintaining accurate visibility into platform, vendor, contractor, and campaign-related costs with strong discretion and accuracy.
In your first year
Partner with stakeholders to determine which steps should be standardized, automated, reassigned, simplified, or stopped entirely.
Pilot improved ways of working, gather feedback, iterate quickly, and stabilize the new model until it can run as part of steady-state operations.
Improve operating quality by reducing avoidable coordination overhead, surfacing risks earlier, and strengthening accountability across handoffs.
Provide clear, data-informed program-level updates, surface risks early, and help stakeholders make thoughtful tradeoffs without losing momentum.
Help build durable PMO mechanisms that improve planning, execution, and visibility across a portfolio of related workflows rather than only within individual projects.
You are a structured operator who can walk into a suboptimal workflow, understand what is happening, and create a clearer path forward.
You are equally comfortable driving day-to-day execution and redesigning the system behind the work so it becomes more durable over time.
You are effective at working across technical and non-technical teams, and you know how to connect the right people to the right problems without creating extra friction.
You have strong judgment about when to introduce process, when to simplify, and when to use automation or AI-enabled tooling to reduce manual coordination and improve visibility.
You are comfortable working in ambiguous environments where responsibilities, dependencies, and tooling may still be evolving.
You can translate technical constraints and operational complexity into clear plans, risks, decisions, and stakeholder actions.
Bachelor’s degree in Business, Project Management, Communications, or a related field, or equivalent practical experience.
4+ years of project management, business operations, marketing operations, or similar cross-functional experience leading small to mid-sized projects.
Experience leading cross-functional initiatives that require process mapping, stakeholder coordination, risk management, and operational execution.
Experience building or improving workflows that span multiple teams, systems, and handoffs.
Experience using project management and workflow tools to manage timelines, dependencies, ownership, and status visibility.
Ability to identify operational gaps, drive follow-through, and keep work moving across teams with different priorities and contexts.
Experience in growth marketing operations, lifecycle or enrollment marketing, implementation, commercial operations, or a similarly cross-functional operating environment.
Experience designing or improving intake systems, RACI or ownership models, SLAs, launch-readiness processes, dashboards, alerts, and workflow documentation.
Experience coordinating issue triage or operational troubleshooting across multiple stakeholder groups and systems.
Experience working alongside technical, data, or engineering teams and translating upstream or downstream dependencies into actionable project plans.
Familiarity with automation, AI-assisted operations, and workflow tooling used to reduce manual coordination and improve visibility.
Experience supporting change management, process adoption, and operational scaling in a fast-moving environment.
PMP, Six Sigma, or similar project management certification is preferred.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is the leader in Digital Physical Therapy, and we’re expanding into new areas of care. In April, we launched our comprehensive Migraine Care Program, which is already available to more than two million people through 125+ clients.
We’re now building a team from the ground up to launch our Gastrointestinal (GI) Care Program. GI conditions affect roughly one in four U.S. adults and drive $135 billion in annual medical spending, yet access to specialized care remains limited.
Our planned acquisition of Cylinder Health, a leader in virtual-first digestive healthcare, gives us a strong foundation for entering this market. Together, the teams will combine Cylinder’s clinical expertise and market presence with Hinge Health’s AI-powered care model and technology platform.
This is an opportunity for an engineering leader to build a new product from the ground up, shape the future of digital GI care, and define the experience millions of Americans could access through their healthcare plans in 2027.
As the Engineering Manager for GI, you’ll build an understanding for the 60M+ Americans afflicted by this health condition, ensuring that Hinge Health builds a comprehensive end-to-end experience to treat them, run rapid experiments to validate your assumptions, and launch a brand new digital care product for GI. What differentiates HingeHealth from other platforms is our fast pace of innovation blending licensed care providers with AI solutions and medical grade hardware to deliver a complete experience that improves the health of our users.
You’ll partner closely with senior leadership, Product, Design, and Marketing across our hubs in San Francisco, Montreal, and Bangalore to build a new GI product. As a hands-on engineering leader, you’ll stay close to the stack, regularly contributing to and reviewing code (~15% of your time) while building a high-performing team around you.
In your first 3 months, you will:
Build a team of 5 engineers building across our React Native (Phoenix) mobile codebase and backend services (Go & JS), establishing clear goals, rituals, and expectations for a high-performing team.
Define the new vertical/product line from scratch.
Build strong partnerships with Product, Design, and Marketing to align on the strategy, experimentation roadmap, and success metrics.
In your first 6 months, you will:
Build the “new vertical” product as a minimum loveable product (MLP) defining how to use display software, AI solutions and licensed care providers to deliver a significant health improvement for members.
Establish a rigorous portfolio of A/B experiments to run post launch of the new product planning for funnel optimizations to ensure success of members.
Establish engineering best practices for CI/CD, automated testing, monitoring, and client performance across the entire stack.
Have launched the “new vertical” product.
Execute a series of A/B experiments to increase usage and success of the new product
Grow and mentor your team, raising the bar on engineering quality, experimentation rigor, and operational excellence.
0->1 Builder: We are looking for engineering managers with a track record of building new products from scratch.
Talent magnet: someone who can quickly pull together a team to build the “new vertical” product.
You move fast, know how to balance innovation vs reuse, and deliver clear business results..
Hands-on engineering leader: You’re comfortable reading and writing code in modern stacks (e.g., React Native, BFF/full-stack web, GraphQL), and you use that fluency to coach, review, and set technical direction.
Experiment-driven operator: You think in terms of hypotheses, sample sizes, and decision rules, and you can run a dense A/B experimentation roadmap without sacrificing quality.
Systems and UX thinker: You see how architecture, API design, and client performance shape real-world member experiences—and you can align cross-functional partners around trade-offs.
Inclusive team builder: You create clear expectations, give direct feedback, and foster a culture where engineers can do the best work of their careers.
A minimum Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
A minimum of 3+ years of experience managing a team of ~5+ engineers in a fast-paced, product-focused environment.
AI-native development: Expertise using tools like Cursor, Claude Code, or similar AI agents as development resources to drastically improve the pace of experimentation, with opinions on prompting, agent review, and harness engineering.
Strong React Native, mobile, or client-side engineering background — or equivalent depth in a BFF/full-stack web context with a track record of shipping member-facing UI at scale.
Experience owning and evolving a major product surface end-to-end — from architecture and UX through experimentation and production reliability.
Demonstrated ability to design, run, and interpret A/B experiments, including comfort reasoning about sample sizes, interference effects, and decision rules.
React Native: Experience building or leading teams in large React Native codebases, including client performance, render optimization, and app architecture patterns.
Server-Driven UI: Familiarity with SDUI patterns and the trade-offs of moving layout and presentation logic from client to server.
Platform mindset: History operating a shared product surface that other teams extend—defining extension contracts, managing inbound requests, and protecting stability.
GraphQL & modern stacks: Familiarity with GraphQL (caching, BFF patterns, client-driven data-fetching performance), plus working knowledge of Python, TypeScript/Node.js, AWS services (e.g., Lambda, SQS, SNS, SageMaker), and modern DevOps practices.
Regulated environments: Experience working within healthcare (HIPAA) or other highly regulated domains involving sensitive member data.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
The Opportunity
Join the team reimagining how people interact with Hinge Health’s computer vision–powered experiences. As a Senior Quality Engineer on the Computer Vision User Experience team, you’ll drive the testing strategy and quality standards that ensure our members experience accurate, reliable, and engaging guided movement sessions. By partnering closely with CV researchers, software engineers, and product designers, you’ll expand our test surfaces, reduce manual effort through automation, and raise the bar for release readiness across the lifecycle of new capabilities.
What You’ll Accomplish
In your first 3 months:
• Build a deep understanding of our computer vision pipelines, mobile app surfaces, and member journeys.
• Partner daily with engineers to define and execute testing for new features and improvements, with clear acceptance criteria and test cases.
• Create and execute test plans that cover unit, integration, end-to-end, automation, and manual testing for new product capabilities.
In your first 6 months:
• Expand automated test coverage across critical member flows, catching regressions earlier and significantly reducing manual effort.
• Improve and maintain test automation frameworks to increase reliability, speed up validation, and streamline release readiness.
• Deepen collaboration with CV researchers, product, and design to ensure quality is built into the design and implementation of new motion-sensitive, interactive experiences.
In your first year:
• Serve as a quality leader for the Computer Vision User Experience domain, evolving testing practices, tooling, and standards across the team.
• Architect validation plans for novel computer-vision capabilities and complex, real-time user interactions.
• Share best practices and mentor teammates to level up quality across the broader organization.
Who You Are
• You are a hands-on quality engineer who can independently lead testing strategy and execution for complex, user-facing features.
• You’re comfortable navigating ambiguity, breaking down complex CV and mobile experiences into clear validation strategies, and making thoughtful tradeoffs between speed and quality that are consistent with a P3 (Career) professional level at Hinge Health.
• You collaborate effectively with engineers, product managers, designers, and researchers, and you communicate clearly about risks, coverage, and tradeoffs.
• You embody our cultural values: you’re a learn-it-all, demonstrate hustle in finding creative ways to de-risk releases, hold yourself accountable for high-quality outcomes, and lead at all levels through your ownership of quality.
Basic Qualifications
• 3+ years of experience testing end-user applications, with hands-on experience across both manual and automated testing.
• 2+ years of experience testing mobile applications (e.g., React Native, native iOS, or native Android).
• Experience creating test plans and driving coverage across unit, integration, end-to-end, automation, and manual testing for new product capabilities.
Preferred Qualifications
• Experience building, improving, or maintaining test automation frameworks to catch regressions earlier and reduce manual effort.
• 2+ years of experience creating and executing comprehensive test plans for new product capabilities, including complex feature sets.
• 3+ years operating as a senior or lead QA partner, driving testing strategy or evolving quality practices for a team.
• Experience using Python, JavaScript, or TypeScript for test automation, tooling, or debugging workflows.
• Experience testing interactive mobile experiences such as video games, AR/VR applications, or other real-time, motion-sensitive products.
• Experience testing computer-vision–based applications or features.
• Bachelor’s degree in Software Engineering or a related technical field.
Hinge Health Hybrid Model
This is a hybrid role based in our Montreal office and follows the Hinge Health Hybrid Model. We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
L'opportunité
Rejoignez l'équipe qui réimagine la façon dont les gens interagissent avec les expériences de Hinge Health basées sur la vision par ordinateur. En tant qu'Ingénieur Qualité Senior au sein de l'équipe expérience utilisateur de vision par ordinateur, vous dirigerez la stratégie de test et les normes de qualité qui garantissent à nos membres des séances de mouvement guidées précises, fiables et engageantes. En collaborant étroitement avec les chercheurs en vision par ordinateur (CV), les ingénieurs logiciels et les concepteurs de produits, vous élargirez nos surfaces de test, réduirez l'effort manuel grâce à l'automatisation et élèverez le niveau de préparation au lancement tout au long du cycle de vie des nouvelles capacités.
Ce que vous accomplirez
Au cours de vos 3 premiers mois :
• Développer une compréhension approfondie de nos pipelines de vision par ordinateur, des surfaces d'applications mobiles et des parcours des membres.
• Collaborer quotidiennement avec les ingénieurs pour définir et exécuter les tests des nouvelles fonctionnalités et améliorations, avec des critères d'acceptation et des cas de test clairs.
• Créer et exécuter des plans de test couvrant les tests unitaires, d'intégration, de bout en bout, d'automatisation et manuels pour les nouvelles capacités du produit.
Au cours de vos 6 premiers mois :
• Étendre la couverture des tests automatisés sur les flux critiques des membres, détectant les régressions plus tôt et réduisant considérablement l'effort manuel.
• Améliorer et maintenir les frameworks d'automatisation des tests pour augmenter la fiabilité, accélérer la validation et rationaliser la préparation au lancement.
• Approfondir la collaboration avec les chercheurs en vision par ordinateur, les équipes produit et conception pour garantir que la qualité est intégrée à la conception et à la mise en œuvre de nouvelles expériences interactives et sensibles au mouvement.
Au cours de votre première année :
• Servir de leader qualité pour le domaine Expérience Utilisateur de Vision par Ordinateur, en faisant évoluer les pratiques de test, les outils et les normes au sein de l'équipe.
• Concevoir des plans de validation pour de nouvelles capacités de vision par ordinateur et des interactions utilisateur complexes en temps réel.
• Partager les meilleures pratiques et encadrer les coéquipiers pour améliorer la qualité dans l'ensemble de l'organisation.
Votre profil
• Vous êtes un ingénieur qualité pratique qui peut diriger de manière autonome la stratégie et l'exécution des tests pour des fonctionnalités complexes et axées sur l'utilisateur.
• Vous êtes à l'aise pour naviguer dans l'ambiguïté, décomposer les expériences complexes de vision par ordinateur et mobiles en stratégies de validation claires, et faire des compromis réfléchis entre la vitesse et la qualité qui sont cohérents avec un niveau professionnel P3 (Carrière) chez Hinge Health.
• Vous collaborez efficacement avec les ingénieurs, les chefs de produit, les concepteurs et les chercheurs, et vous communiquez clairement sur les risques, la couverture et les compromis.
• Vous incarnez nos valeurs culturelles : vous êtes avide d'apprendre, vous faites preuve de dynamisme pour trouver des moyens créatifs de réduire les risques de lancement, vous vous tenez responsable des résultats de haute qualité et vous faites preuve de leadership à tous les niveaux en vous appropriant la qualité.
Qualifications de base
• 3+ années d'expérience en test d'applications utilisateur final, avec une expérience pratique des tests manuels et automatisés.
• 2+ années d'expérience en test d'applications mobiles (par exemple, React Native, iOS natif ou Android natif).
• Expérience dans la création de plans de test et dans la conduite de la couverture pour les tests unitaires, d'intégration, de bout en bout, d'automatisation et manuels pour les nouvelles capacités de produit.
Qualifications privilégiées
• Expérience dans la construction, l'amélioration ou la maintenance de frameworks d'automatisation des tests pour détecter les régressions plus tôt et réduire l'effort manuel.
• 2+ années d'expérience dans la création et l'exécution de plans de test complets pour de nouvelles capacités de produit, y compris des ensembles de fonctionnalités complexes.
• 3+ années d'expérience en tant que partenaire QA senior ou chef d'équipe, dirigeant la stratégie de test ou faisant évoluer les pratiques de qualité pour une équipe.
• Expérience de l'utilisation de Python, JavaScript ou TypeScript pour l'automatisation des tests, l'outillage ou les flux de travail de débogage.
• Expérience en test d'expériences mobiles interactives telles que des jeux vidéo, des applications AR/VR ou d'autres produits en temps réel et sensibles au mouvement.
• Expérience en test d'applications ou de fonctionnalités basées sur la vision par ordinateur.
• Baccalauréat en génie logiciel ou dans un domaine technique connexe.
Modèle hybride Hinge Health
Il s'agit d'un rôle hybride basé dans notre bureau de Montréal et qui suit le modèle hybride Hinge Health. Nous pensons que le travail à distance et le travail en personne ont leurs propres avantages et inconvénients, et nous voulons être en mesure de tirer parti du meilleur des deux mondes. Les employés occupant des rôles hybrides sont tenus d'être au bureau 3 jours par semaine.
À propos de Hinge Health
Chez Hinge Health, nous utilisons la technologie pour mettre à l'échelle et automatiser la prestation des soins de santé, en commençant par les troubles musculosquelettiques (TMS), qui touchent plus de 1,7 milliard de personnes dans le monde. Grâce à un modèle de soins centré sur l'humain et alimenté par l'IA, Hinge Health exploite une technologie de pointe pour améliorer les résultats, les expériences et les coûts afin d'aider les gens à aller au-delà de leur douleur. La plateforme couvre un large éventail de soins des TMS – des blessures aiguës à la douleur chronique, en passant par la rééducation post-chirurgicale – grâce à des soins personnalisés et fondés sur des données probantes. En tant que partenaire privilégié de plus de 60 régimes d'assurance maladie, gestionnaires de prestations pharmaceutiques (PBM) et autres partenaires de l'écosystème, Hinge Health est accessible à plus de 20 millions de personnes auprès de plus de 2 800 employeurs. Le siège social de l'entreprise est situé à San Francisco avec des bureaux supplémentaires à Montréal et à Bangalore. En savoir plus sur http://www.hingehealth.com.
Ce que vous aimerez chez nous
• Soins de santé et avantages sociaux inclusifs : En plus d'une couverture médicale, dentaire et visuelle complète, nous offrons aux employés et aux membres de leur famille une aide pour les soins d'affirmation du genre, des outils de planification familiale et de fertilité, ainsi que des remboursements de frais de voyage si les soins de santé ne sont pas disponibles là où vous vivez.
• Planification de l'avenir : Commencez à épargner pour la retraite avec notre régime REER, qui inclut une contribution équivalente de l'employeur de 2 %.
• Allocations pour la vie moderne : Gérez votre propre apprentissage et développement.
• Grandissez avec nous : Grandissez avec nous grâce à des actions de l'entreprise à prix réduit via notre PEE (ESPP) avec des retenues sur salaire faciles.
Culture et engagement
Hinge Health est un employeur qui respecte l'égalité des chances et interdit la discrimination et le harcèlement de toute nature. Nous prenons des décisions d'emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité de genre, l'origine nationale, l'âge, le statut d'ancien combattant, le statut d'invalidité, la grossesse ou toute autre base protégée par la loi fédérale, étatique ou locale. Nous tenons également compte des candidats qualifiés, quels que soient leurs antécédents criminels, conformément aux exigences légales. Nous offrons des aménagements raisonnables aux candidats handicapés. Si vous estimez avoir besoin d'aide ou d'un aménagement en raison d'un handicap, veuillez nous en informer en contactant votre recruteur. En soumettant votre candidature, vous reconnaissez que nous utilisons vos données personnelles comme indiqué dans la politique de confidentialité du personnel et des candidats. Méfiez-vous des tentatives d'hameçonnage : Nous ne vous demanderons jamais de détails financiers pendant le processus d'embauche et n'utiliserons que des courriels “@hingehealth.com”. Si vous recevez une offre suspecte, cessez la communication et signalez-la au Centre américain de plaintes pour crimes sur Internet (US FBI Internet Crime Complaint Center). Pour vérifier un courriel de notre équipe de recrutement, transférez-le à security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Home is the first thing members see when they open the Hinge Health app. The Home Pod is responsible for making sure every member quickly finds the care they came for, and as a result, we sit on a critical business path for Hinge Health. In this role, you’ll own and evolve the core Home experience on our React Native app, using experimentation to deliver a delightful experience that reliably guides members into the right sessions and programs.
You’ll join a strong pod as the senior-most engineer, partnering closely with product, design, data, and backend teams to define the technical direction, raise the quality bar, and mentor others while shipping impactful improvements to one of our most visible product surfaces.
Below are example impact areas over your first 3, 6, and 12 months. At Hinge Health, we regularly adjust priorities to respond to member needs and business incentives, so these are illustrative rather than fixed checklists.
In your first 3 months:
Build a deep understanding of the Home domain, member journeys, and how Home connects to core care experiences (sessions, programs, content).
Partner with product, design, and data to map the current Home funnel, identify key drop-offs, and prioritize experiments.
Ship meaningful improvements to our existing React Native Home experience, focusing on performance, reliability, and polish.
In your first 6 months:
Mentor and pair with engineers on the pod, helping them grow in mobile best practices, code quality, and experimentation mindset.
Continue to improve our new server-driven UI architecture for Home, collaborating with backend and platform teams to refine APIs, configuration models, and guardrails.
Deepen and participate in our existing experimentation and measurement framework for Home (e.g., A/B tests, feature flags, event instrumentation) to iterate on layouts, recommendations, and CTAs.
In your first year:
Own the long-term technical roadmap for the Home pod’s client architecture, balancing flexibility (through server configuration) with a responsive, native-quality member experience.
Drive cross-team initiatives to improve the end-to-end journey from Home through sessions and care plans, ensuring the surface reliably delivers business outcomes (session bookings, program engagement, retention).
Raise engineering standards on the pod (testing, observability, reliability, accessibility, performance) and help scale the team’s impact as the product and membership grow.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
Mobile product craftsperson: You care deeply about core flows and how they feel in a member’s hand, from loading behavior and animations to edge cases and error states.
Experimentation-oriented: You’re comfortable defining hypotheses, designing experiments, instrumenting funnels, and iterating based on data and qualitative feedback.
Server-driven UI experience: You’ve designed or worked with server-configured experiences and know how to keep them fast, reliable, and intuitive for both members and internal stakeholders.
Team mentor and collaborator: You enjoy leveling up a strong but more junior team through pairing, code reviews, design discussions, and clear written communication.
Owner mindset: You think in terms of systems and business impact, not just tickets—you’re comfortable taking a problem from idea through launch, measurement, and iteration.
4+ years of practical software engineering experience, including building and shipping user-facing applications in production.
Bachelor’s degree in Computer Science, Engineering, or a related field (or foreign equivalent).
2+ years of hands-on React Native experience building mobile applications at scale.
Experience designing and implementing server-driven UI or configuration-driven presentation layers on mobile or other client platforms.
Track record of running experiments (e.g., A/B tests or multivariate tests) on core product surfaces and using results to drive roadmap decisions.
Strong proficiency with TypeScript/JavaScript, React Native, and modern mobile development tooling; familiarity with backend services (e.g., Node/TypeScript, GraphQL, or similar) is a plus.
Experience working on high-traffic, critical-path surfaces (e.g., home screens, discovery/navigation surfaces, or key funnels).
Demonstrated ability to mentor and grow other engineers through code reviews, design collaboration, and technical guidance.
Comfort collaborating with product, design, and data/analytics partners to define metrics, interpret results, and refine experiences.
Experience in healthcare, consumer apps, or other regulated or data-sensitive environments is a plus.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team responsible for the products at the heart of how Hinge Health delivers care for musculoskeletal (MSK) conditions. This team owns our core MSK programs and the build-out of new ones, like our recently launched migraine offering, that let us scale the business into new conditions and reach more members.
As a Staff Engineer, you'll help take new programs of care from early concept to a stable, scaled offering, then keep sharpening what already works. That means building the greenfield features that make a new program a real, differentiated offering, not just an existing treatment experience with a new label. It also means extending and hardening the shared services that power all of our programs. You'll work closely with Product and with engineers across multiple partner teams to ship a coherent, end-to-end program of care for our members.
Lead through influence: Take on the team's most ambiguous or technically complex problems, setting direction through your own technical work, design docs, and mentorship rather than through formal authority. Sometimes that means digging into the platform itself, when that's what's holding the team back from scaling into new programs of care.
Bring new programs of care to life: Lead the technical design and delivery of new MSK programs (in the vein of our migraine launch), building the features and workflows that make each program a credible, differentiated offering.
Strengthen what's already live: Take newly launched programs from shipped to stable and scaled, improving reliability, performance, and quality as usage grows.
Extend our shared platform: Design and build within our existing services (NestJS backend, React Native app, PostgreSQL) to support new programs without fragmenting the platform.
Partner deeply with Product: Work hand-in-hand with Product to translate program strategy into technical plans, surfacing trade-offs and options as scope evolves.
Collaborate across teams: Coordinate closely with engineers on partner teams to deliver a cohesive member experience across the many services and teams a program touches.
Elevate engineering practices: Champion strong practices around CI/CD, testing, and monitoring. Mentor other engineers and raise the bar for the team.
A Technical Visionary: You navigate ambiguity well and can turn a broad product goal, like \"launch a new program of care,\" into a concrete, scalable technical plan.
A Builder Across Horizons: You're equally comfortable in 0→1 greenfield work and in the less glamorous work of hardening something already live.
A Force Multiplier: You raise the level of everyone around you through code review, mentorship, and by setting technical standards that reduce friction.
A Natural Collaborator: You thrive working across team boundaries, with Product and with engineers on other teams, to deliver something coherent even when the work spans many services and owners.
5+ years of non-internship full-time professional software engineering experience
2+ years of experience with TypeScript/JavaScript across the stack (Node.js/NestJS on the backend; React or React Native on the frontend).
2+ years of experience with cloud platforms (AWS preferred) and containerization tools.
2+ years of experience with relational databases (PostgreSQL or similar), distributed systems, and microservices architectures.
2+ years of experience mentoring or leading other engineers and collaborating effectively across cross-functional teams.
NestJS & React Native: Direct experience with NestJS. Any mobile app development experience is a plus (React Native or otherwise).
Multi-team delivery: Experience shipping a product or feature that required close, ongoing coordination across several engineering teams, not just your own.
Regulated Industry Knowledge: Experience working within healthcare (HIPAA) or other highly regulated environments involving sensitive member data.
High-Influence IC Track Record: A track record of operating as a high-influence individual contributor at the Staff level, shaping technical direction and raising the bar for a team without having direct reports.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team responsible for the products at the heart of how Hinge Health delivers care for musculoskeletal (MSK) conditions. This team owns our core MSK programs and the build-out of new ones, like our recently launched migraine offering, that let us scale the business into new conditions and reach more members.
As a Staff Engineer, you'll help take new programs of care from early concept to a stable, scaled offering, then keep sharpening what already works. That means building the greenfield features that make a new program a real, differentiated offering, not just an existing treatment experience with a new label. It also means extending and hardening the shared services that power all of our programs. You'll work closely with Product and with engineers across multiple partner teams to ship a coherent, end-to-end program of care for our members.
Drive the pod's technical direction: Act as the primary technical lead for the team, setting and evolving the technical roadmap and making the day-to-day architectural and prioritization calls that keep the pod moving.
Bring new programs of care to life: Lead the technical design and delivery of new MSK programs (in the vein of our migraine launch), building the features and workflows that make each program a credible, differentiated offering.
Strengthen what's already live: Take newly launched programs from shipped to stable and scaled, improving reliability, performance, and quality as usage grows.
Extend our shared platform: Design and build within our existing services (NestJS backend, React Native app, PostgreSQL) to support new programs without fragmenting the platform.
Partner deeply with Product: Work hand-in-hand with Product to translate program strategy into technical plans, surfacing trade-offs and options as scope evolves.
Collaborate across teams: Coordinate closely with engineers on partner teams to deliver a cohesive member experience across the many services and teams a program touches.
Elevate engineering practices: Champion strong practices around CI/CD, testing, and monitoring. Mentor other engineers and raise the bar for the team.
A Technical Visionary: You navigate ambiguity well and can turn a broad product goal, like \"launch a new program of care,\" into a concrete, scalable technical plan.
A Builder Across Horizons: You're equally comfortable in 0→1 greenfield work and in the less glamorous work of hardening something already live.
A Force Multiplier: You raise the level of everyone around you through code review, mentorship, and by setting technical standards that reduce friction.
A Natural Collaborator: You thrive working across team boundaries, with Product and with engineers on other teams, to deliver something coherent even when the work spans many services and owners.
4+ years of non-internship full-time professional software engineering experience
2+ years of experience with TypeScript/JavaScript across the stack (Node.js/NestJS on the backend; React or React Native on the frontend).
2+ years of experience with cloud platforms (AWS preferred) and containerization tools.
2+ years of experience with relational databases (PostgreSQL or similar), distributed systems, and microservices architectures.
3+ years of experience mentoring or leading other engineers and collaborating effectively across cross-functional teams.
NestJS & React Native: Direct experience with NestJS. Any mobile app development experience is a plus (React Native or otherwise).
Multi-team delivery: Experience shipping a product or feature that required close, ongoing coordination across several engineering teams, not just your own.
Regulated Industry Knowledge: Experience working within healthcare (HIPAA) or other highly regulated environments involving sensitive member data.
Technical Leadership: Experience informally or formally leading a team's technical direction: setting architecture, sequencing work, and being the go-to technical decision-maker for a pod, without necessarily having formal people-management responsibility.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team that scales and strengthens Hinge Health's testing capabilities for software-enabled hardware systems. As a Test Engineer II, you will execute well-defined test methods and verification protocols, help run a disciplined hardware test lab, and ensure our devices meet the rigor, traceability, and quality expectations required in regulated product development.
In your first 3 months:
Execute defined test methods and protocols for design verification, sustaining changes, complaint investigations, and related product test activities.
Collect, record, and organize test data and draft clear test reports that address results, discrepancies, and follow-up needs.
Support ad hoc engineering test execution and other bench-level testing needs as programs move through development and verification.
Support QC testing for in-office builds as needed, including basic incoming checks, screening activities, and documentation of results.
In your first 6 months:
Serve as a first line of support for hardware-related complaint investigation testing using established methods and documented procedures.
Help run the lab effectively by maintaining equipment records, tracking fixtures, coordinating calibration status, and keeping the space organized and ready for use.
Support execution of test method validation protocols and other formal studies prepared by the broader test team.
Support automated and semi-automated test execution by preparing devices, samples, fixtures, scripts, and lab setups; monitoring runs; and documenting and escalating failures appropriately.
In your first year:
Support assembly of prototypes, fixtures, and test setups, including minor modifications using standard lab and bench tools.
Identify recurring execution pain points and partner with test engineers to improve repeatability, standardize workflows, and expand automation support over time.
Partner closely with Quality, R&D, and other cross-functional stakeholders to ensure testing is completed on schedule and documented appropriately.
You are organized, hands-on, and detail-oriented, with a strong bias toward clear documentation and lab discipline.
You are comfortable working in a regulated product development environment where rigor, traceability, and process adherence matter.
You are a collaborator who enjoys working cross-functionally with engineers, quality partners, and program stakeholders to keep test activities moving.
You are a learn-it-all who seeks to improve test workflows over time through better tooling, automation, and standardization.
Bachelor's degree, associate degree, technical certification, or equivalent practical experience in engineering, engineering technology, quality, or a related technical field.
2+ years of experience working in a test, lab, quality, manufacturing, or product development environment.
Experience executing written procedures or protocols and documenting results in a clear, traceable, and organized way, including handling sample tracking, equipment records, and test documentation.
Experience using common lab equipment and working within controlled test setups.
Ability to work cross-functionally with engineers, quality partners, and program stakeholders to complete testing on schedule.
Strong written communication skills for documenting results, discrepancies, and test observations.
Experience supporting hardware verification, validation, sustaining, or complaint investigation activities.
Experience in regulated product development environments, ideally within medical devices.
Experience with lab administration, calibration tracking, fixture control, or equipment management.
Experience supporting QC testing, screening, or incoming checks for in-office builds or prototype hardware.
Experience working with automated or semi-automated test setups, scripts, or fixtures in a lab environment.
Basic scripting skills for supporting automated tests, reviewing log data, or assisting with failure triage.
Familiarity with test methods, protocol execution, and formal report documentation.
Experience supporting root cause investigations or failure replication on returned or non-conforming product.
Hands-on experience assembling prototypes, fixtures, or bench test setups and making minor modifications with common tools.
Proficiency with soldering and hot-air rework for PCBA modifications is a plus.
Exposure to software or system-level test execution is a plus, especially in environments where hardware and software interact closely.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for a strategic, high-judgment Senior Talent Partner to lead engineering recruiting. This is a high-impact role for someone who knows how to partner closely with senior engineering leaders, translate business priorities into clear talent strategies, and deliver exceptional hiring outcomes in a high-bar environment.
In this role, you will own full-cycle recruiting for technical roles across software engineering, hardware, data science, and/or data platform, serving as a true thought partner to leaders across the engineering organization. You will shape search strategy, calibrate hiring plans, use market insights to influence decisions, and ensure candidates have a thoughtful, high-quality experience from first touch through close.
This role is a strong fit for someone who is equal parts operator and advisor: someone who can move quickly, work through ambiguity, challenge assumptions with data, and build trust with demanding technical stakeholders.
Own full-cycle recruiting for engineering roles across software engineering, hardware, data science, and/or data platform—from intake and calibration through offer close and handoff.
Partner with engineering leaders to define role scope, level, and search strategy based on business needs and market reality.
Build and manage high-quality pipelines for technical talent, including passive candidate outreach in highly competitive markets.
Use recruiting data and funnel insights to diagnose bottlenecks, improve hiring efficiency, and drive better decision-making with stakeholders.
Lead thoughtful calibration conversations when hiring teams need to reassess expectations around level, compensation, or candidate profile.
Create an excellent candidate experience by ensuring clear communication, strong process management, and a high-touch, respectful approach throughout the interview journey.
Influence longer-term headcount planning by bringing technical talent market insights and hiring data into workforce planning conversations.
Help improve hiring quality by refining job descriptions, interview process design, and stakeholder alignment where needed.
You are a strong strategic partner, not an order-taker. You know how to influence senior technical stakeholders, push on assumptions, and guide teams toward better hiring decisions.
You bring strong technical recruiting judgment. You understand how to assess talent across software engineering, hardware, data science, and data platform domains and tailor search strategy to different levels, problem spaces, and team needs.
You are highly data-driven. You use funnel metrics, market signals, and process data to identify issues and improve outcomes.
You care deeply about candidate experience and know that high standards and high humanity should go together.
You are agile, organized, and comfortable juggling multiple priorities without losing quality or momentum.
You are energized by high-bar environments and know how to operate well with senior, discerning engineering teams.
3+ years of full-cycle technical recruiting or talent partnership experience, with meaningful experience supporting hiring across software engineering, hardware, data science, or data platform functions.
Track record of partnering with senior engineering hiring managers and cross-functional stakeholders to deliver against complex hiring goals.
Demonstrated success sourcing and hiring passive technical talent in competitive markets.
Strong experience using recruiting data to influence decisions, improve processes, and solve hiring challenges.
Excellent written and verbal communication skills, with the ability to build credibility quickly and handle challenging stakeholder dynamics with sound judgment.
Experience recruiting technical talent across software, hardware, or data domains in a fast-paced, high-growth, or mission-driven environment.
Experience supporting engineering leaders through org design, workforce planning, or talent mapping conversations.
Experience improving technical interview process design, calibration, and candidate experience at the function level.
Familiarity with healthcare, digital health, or other complex hardware and software environments.
This is an opportunity to have an outsized impact on one of the most vital parts of the business: building the engineering and data organization. The role is high visibility—you will work closely with senior technical leaders, help shape hiring strategy in a high-expectation environment, and play a visible role in raising the bar on technical talent across the organization.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Access to high-quality musculoskeletal (MSK) care is often fragmented and difficult to navigate. You will solve this by building the engine that powers our physical provider network, directly connecting 20M+ members to best-in-class in-person care. As a foundational member of our Commercial Team, you won't just sell; you will define the provider network strategy for your territory, transforming how major health systems and provider groups partner with Hinge Health to deliver care.
In your first 3 months: You will master the Hinge Health provider value proposition and map the high-priority provider landscape in your territory. You’ll build a qualified pipeline of prospective provider groups and initiate key relationships.
In your first 6 months: You will close your first provider network contracts, navigating complex negotiations with legal and clinical stakeholders. You will launch these initial partners, ensuring a seamless implementation and onboarding experience.
In your first year: You will fully own the network strategy for your territory, consistently hitting network growth targets. You will act as the \"Voice of the Provider\" to our product teams, influencing the roadmap for our hybrid care model.
Basic Requirements
This territory consists of targeted metro regions in the western US. You must reside in this territory to be considered.
Bachelor degree and at least 5 years work experience.
Background in provider sales and/or network development.
Subject matter expertise in healthcare, provider network development / management, employee health benefits, chronic disease management, or digital health.
History of consistently attaining / exceeding quota.
Excellent strategic territory management, prospecting, project management, organization, and communication skills.
Comfortable working with the ambiguity of a fast-paced startup, with demonstrated ability to innovate and solve problems creatively.
Desire to learn, grow, develop, and eventually mentor future team members.
Preferred Requirements
Startup experience
Experience with clinical quality and price transparency tools
Experience with provider network adequacy tools
Experience with physical therapy and/or orthopedic clinical solutions or provider community
About Hinge Health
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.
As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Healthcare costs are rising, and employers and health plans need proof that digital MSK solutions deliver measurable savings. As a Health Economist at Hinge Health, you'll be the analytical engine behind our commercial success—designing and executing rigorous ROI studies that demonstrate how our platform transforms member outcomes while reducing costs for over 20 million lives. You'll translate complex claims data into compelling narratives that close deals, inform product strategy, and publish groundbreaking research that positions Hinge Health as the evidence-based leader in digital MSK care.
In your first 3 months, you will:
Build relationships with Client Success, Marketing, and Commercial teams to understand their analytical needs and prioritize high-impact ROI studies
Audit existing health economics methodologies and identify opportunities to streamline study designs while maintaining rigor
Complete your first client-facing cost analysis, presenting preliminary findings to internal stakeholders
In your first 6 months, you will:
Lead end-to-end execution of claims-based ROI studies, including vendor coordination for data acquisition, data transformation in SQL/Python, and analysis using advanced econometric methods
Partner with Client Success teams to present study results to external clients (health plan analysts, actuaries), translating technical findings into actionable insights
Contribute to clinical study design by identifying key health economics endpoints and measurement strategies
In your first year, you will:
Own the health economics research agenda for a specific MSK condition or product line (e.g., chronic back pain, women's pelvic health), acting as the go-to expert for commercial teams
Publish at least one peer-reviewed manuscript or conference presentation that elevates Hinge Health's thought leadership in digital health economics
Build reusable data pipelines from Hinge Health's claims and EHR warehouse (Databricks) that reduce study turnaround time by 30%
A Learn-it-all: You stay on the cutting edge of MSK and digital health research, constantly refining your methods and bringing new ideas to the team.
You don't just replicate studies—you improve them.
A Translator: You fluently speak both \"data science\" and \"business,\" effortlessly moving between technical discussions with actuaries and strategic conversations with commercial leaders.
You know when to prioritize speed over perfection to meet commercial deadlines.
Accountable: You balance multiple competing priorities—ad hoc client requests, long-term research projects, and internal cross-functional needs—without dropping the ball.
You meet commitments and communicate proactively when timelines shift.
Hustler with Rigor: You find creative solutions to data limitations and study design challenges, always delivering defensible, high-quality results that can withstand external scrutiny.
Graduate degree (Master's or PhD) in health economics, health services research, epidemiology, or a related quantitative field
3-5 years of experience using applied econometric methods (e.g., casual inference, cost-effectiveness analysis, budget impact modeling) to address healthcare cost questions
3-5 years of hands-on experience working with large-scale commercial, Medicare, or Medicaid claims databases, including understanding of medical billing practices and health insurance structures
Fluent programming skills in R, SQL, and/or Python for data manipulation, statistical analysis, and visualization
PhD in health economics or health services research
2-5 years of experience with Databricks, Snowflake, or similar cloud-based data platforms
Prior publication record in peer-reviewed journals (e.g., Health Affairs, Medical Care, JAMA) or experience presenting at academic/industry conferences
Experience in digital health or MSK care, including familiarity with value-based care models and population health analytics
Familiarity with AI tools (e.g., Claude, GitHub Copilot) for accelerating code development and data analysis
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are seeking a Senior Data Scientist to join our Growth Data Science team and support the New Products Pod. This role will focus on building data science capabilities for a portfolio of emerging products and programs, including HingeSelect, migraines, GI, arthritis, and other new offerings, helping the team define how to position, launch, measure, and scale them. You will lead efforts in data modeling, funnel optimization, experimentation, and analytics to inform product and marketing strategy, improve member acquisition and engagement, and accelerate growth.
You will work closely with Growth Marketing, Product, Engineering, Design, and Data Science partners to answer foundational questions where the strategy and success metrics are still taking shape. This is a zero-to-one opportunity to establish measurement frameworks, build experiment-ready data foundations, and translate analytical findings into clear recommendations for high-impact decisions.
Develop measurement frameworks and define success metrics for new products and programs where metrics are not yet established.
Conduct deep-dive and funnel analyses to understand member and customer behavior, explain root causes of performance changes, and identify high-value growth opportunities.
Collaborate with Growth Marketing and Product stakeholders to shape the strategy for how new products are positioned, marketed, launched, and scaled.
Design and execute A/B tests and other experiments with causal guardrails to measure incremental impact while detecting and preventing cannibalization of existing digital PT engagement.
Build statistical models and user segmentations to help teams identify the right audiences, improve conversion, and deliver more relevant and timely experiences.
Use existing channel attribution and cost-efficiency frameworks, and extend them where needed, to understand the business impact of investments in new products and growth pathways.
Develop robust data models and experiment-ready datasets that create a reliable source of truth for new product and growth analytics.
Build and maintain dashboards and self-service tools that give Growth Marketing, Product, Engineering, and leadership visibility into funnel performance and experiment results.
Advocate for upstream instrumentation best practices, working with Engineering to ensure events are captured with consistent schemas, timestamps, and validation.
Apply predictive modeling, segmentation, and other advanced analytical methods where they improve understanding of member behavior, demand, or intervention opportunities.
Bachelor’s degree in Computer Science, Economics, Mathematics, Statistics, or a related technical field, or equivalent professional experience.
3+ years of experience working with large datasets to solve business and technology problems and generate insights for decision-making.3+ years of experience using SQL and Python or R for data analysis and end-to-end analytical solutions.
Experience with A/B testing, causal inference, funnel analysis, and other experimental frameworks.
Experience defining metrics, building data models, and establishing measurement frameworks in ambiguous or greenfield environments.
Knowledge of machine learning techniques for predictive modeling, segmentation, forecasting, and recommendation systems.
Prior experience in growth or product analytics for new product launches, partner analytics, referral tracking, or marketplace data science.
Experience defining event taxonomies and data architecture for new product surfaces.
Knowledge of cloud infrastructure and tools such as AWS, Databricks, Airflow, and dbt.
Familiarity with experimentation and visualization platforms such as Statsig, Split, Optimizely, Mode, Tableau, or similar.
Background in healthcare, digital health, wellness, or member engagement analytics.
Experience using AI-assisted coding tools for rapid prototyping, analysis, and production development.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team building the evidence engine behind Hinge Health’s digital musculoskeletal (MSK) care. As a Biostatistician focusing on Quantitative Epidemiology, you’ll design and execute rigorous studies that demonstrate how our products improve outcomes, experiences, and costs for millions of members. You’ll partner closely with clinical, product, data, and research teams to shape strategy through high-quality analyses, turning complex real-world data into clear, actionable insights for decision-makers across the business.
In your first 3 months, you will:
Design statistical analysis plans for observational and interventional studies, clinical evaluations, and product impact analyses in collaboration with clinical, product, and data partners.
Implement and validate core analysis workflows in R/Python/SQL for key in-flight studies, ensuring methods are appropriate and reproducible.
Build strong cross-functional relationships with clinical, research, and product stakeholders to understand their goals and data sources.
By 6 months, you will:
Lead end-to-end analyses of complex longitudinal and real-world datasets, from study design and data preparation through modeling and interpretation.
Define and refine metrics, hypotheses, and success criteria that connect statistical rigor to clear business and clinical decisions.
Establish and document reproducible analysis pipelines, helping raise the bar on analytical quality, transparency, and speed across the team.
By your first year, you will:
Serve as a go-to partner for complex statistical questions, advising on study design, method selection, and interpretation for multiple product and clinical initiatives.
Support manuscripts, abstracts, and presentations that showcase Hinge Health’s clinical and product outcomes to customers, partners, and the broader research community.
Help continuously improve how Hinge Health generates, validates, and communicates evidence, so stakeholders can act quickly and confidently on the insights you provide.
A rigorous applied statistician who is comfortable moving from study design to modeling to clear interpretation, with a strong focus on real-world impact rather than purely theoretical work.
A collaborative, “learn-it-all” partner who seeks feedback, iterates on methods, and stays current on statistical best practices in clinical, digital health, and real-world evidence settings.
An effective communicator who can translate complex statistical results into meaningful stories and recommendations for both technical and non-technical stakeholders.
An owner-operator who brings strong judgment, takes accountability for the quality of your analyses, and helps raise the bar on evidence generation across teams.
MS or PhD in Biostatistics, Statistics, Epidemiology, or a closely related quantitative field.
PhD and 2+ (OR Masters and 6+) years of applied experience designing and analyzing observational, clinical, or product impact studies, ideally using real-world data (i.e., administrative claims) or clinical data. Proficiency in at least one major statistical programming language (R, Python, or SAS) and demonstrated ability to communicate findings to both technical and non-technical audiences.
Experience working in regulated healthcare, clinical research, or digital health environments.
Familiarity with one or more of: causal inference, survival analysis, mixed-effects models, or Bayesian methods.
Experience leading and publishing peer-reviewed publications, conference abstracts, or regulatory submissions.
Knowledge of data quality best practices, regulatory guidelines (e.g., GCP), metric definition, and analytical validation for production use.
Comfort operating in a fast-moving, cross-functional environment with evolving priorities.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is seeking a highly skilled Supply Chain Program Manager to join the company's Logistics team. As the Supply Chain Program Manager, Inbound, you will own the end-to-end inbound process for international products, partnering with vendors, our customs broker, logistics, and cross-functional hardware teams to keep inbound operations running smoothly.
This role is ideal for an experienced supply chain or operations program manager who enjoys solving practical problems, improving established processes, and seeing the direct impact of their work. You will manage vendor-facing programs, customs and duty workflows, commercial documentation, and invoice validation while helping Hinge Health deliver products to members on time.
Take ownership of the existing inbound process and establish clear operating rhythms, responsibilities, and escalation paths.
Build strong working relationships with international vendors, the customs broker, logistics partners, and Hardware Operations stakeholders.
Review inbound product flows, customs and duty requirements, HS-code usage, commercial documentation, and invoice-validation practices.
Identify the highest-impact process gaps and risks affecting product timing, cost, documentation quality, or vendor execution.
Establish regular reporting on inbound status, exceptions, documentation issues, and actions required to keep products moving.
Manage the end-to-end inbound process for international products, from vendor coordination through customs clearance, receipt, and invoice validation.
Coordinate with vendors and the customs broker to resolve documentation, classification, duty, and clearance issues.
Ensure required commercial documents include accurate and relevant information, including appropriate HS codes and supporting details.
Validate invoices against agreed pricing, shipment information, and supporting documentation, escalating discrepancies to the appropriate stakeholders.
Partner with logistics and Hardware Operations to improve inbound handoffs, reduce avoidable delays, and maintain reliable product flow.
Track vendor performance and recurring operational issues, then drive practical corrective actions with internal and external partners.
Enhance the scalability, consistency, and visibility of Hinge Health’s inbound operating process as product and vendor needs evolve.
Develop and maintain clear process documentation, operating procedures, and controls for inbound execution, customs and duties, and invoice validation.
Identify opportunities to reduce cost, improve vendor performance, and increase predictability across the inbound supply chain.
Lead cross-functional initiatives that strengthen supply chain operations and support new product or hardware programs.
Travel locally to vendors when needed to strengthen partnerships, understand operational constraints, and resolve issues at the source.
You are an experienced supply chain or operations program manager who can manage complex, vendor-facing processes from end to end.
You are comfortable working across international inbound operations, customs and duties, commercial documentation, and invoice validation.
You are a practical problem solver who can move between strategic process improvement and detailed day-to-day execution.
You build trust with vendors and internal partners, communicate clearly, and drive accountability without relying on formal authority.
You take ownership of outcomes, follow issues through to resolution, and use data and operating details to make sound decisions.
You are energized by visible impact and enjoy improving real-world systems rather than working only at a theoretical or reporting level.
5+ years of experience in supply chain, operations, or program management, including experience managing international inbound products and vendors.
Working knowledge of customs and duties processes, including the use of HS codes and supporting commercial documentation.
Experience managing cross-functional operational processes from vendor coordination through inbound receipt and invoice validation.
Experience supporting medical devices or other regulated products.
Familiarity with ISO 13485 or similar quality-management systems.
Experience negotiating vendor contracts or pricing, or implementing cost-reduction initiatives.
Experience with ERP or warehouse management systems, such as NetSuite or similar tools.
Proficiency with Excel or similar tools for operational tracking, analysis, and reporting.
Familiarity with Linear or comparable project-management tools.
Mandarin fluency and experience communicating with vendors or teams in Asia.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Help members find the right care and take the next step in their healthcare journey. As the Engineering Manager for Discovery, you'll lead the team responsible for building intuitive, reliable care discovery experiences that connect members and care teams with the information and services they need, whether care happens virtually or in person.
The Discovery team delivers a search and discovery experience across member- and staff-facing applications as well as the shared data and search infrastructure that powers them. You'll lead engineering efforts spanning care search, relevance, and scheduling — making it easier for members to find appropriate care and for care teams to navigate complex information efficiently.
You'll partner closely with Product, Design, Data Science, and other engineering teams to improve discovery success, reduce friction from intent to action, and build scalable capabilities that support multiple applications. As a hands-on engineering leader, you'll stay close to the technology, contributing to architecture discussions, code reviews, and implementation when appropriate (~15% of your time), while developing a high-performing team.
In your first 6 months, you will:
Build strong relationships with your engineering team and cross-functional partners, establishing clear goals, ownership, and execution expectations.
Develop a deep understanding of existing discovery experiences, shared search infrastructure, data foundations, and scheduling workflows.
Define and execute a technical roadmap that balances user-facing improvements, shared platform capabilities, and operational reliability.
Lead delivery of meaningful improvements to care discovery and search experiences, improving relevance, usability, and conversion from discovery to next action.
Strengthen shared search and data capabilities to improve accuracy, reliability, and reuse across member- and staff-facing applications.
Establish data-driven experimentation and engineering best practices around measurement, automated testing, observability, and performance.
Champion AI-native development practices while growing and mentoring a high-performing engineering team that values technical excellence, ownership, and continuous improvement.
Product-minded engineering leader: You care deeply about building experiences that solve real user problems and translate complex information into simple, intuitive workflows.
Technically credible builder: You're comfortable reasoning about backend services, data models, APIs, and application architecture. You stay close to the code and use your technical judgment to guide decisions and coach engineers.
Systems and platform thinker: You understand how to design reusable infrastructure and shared capabilities while balancing product velocity, scalability, and reliability.
Data-driven problem solver: You define success through measurable outcomes, use data and experimentation to guide decisions, and continuously improve the experiences your team builds.
Collaborative team builder: You communicate clearly, navigate ambiguity, develop engineers through coaching and feedback, and create an environment where people can do their best work.
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
3+ years of experience managing a team of approximately 5 or more engineers in a product or platform engineering environment.
Strong software engineering background, with experience designing and operating backend services, APIs, and data-intensive systems.
Experience owning and evolving production systems end-to-end, including architecture, delivery, performance, and operational reliability.
Demonstrated ability to partner with Product and cross-functional stakeholders to deliver measurable product or business outcomes.
Track record of building, mentoring, and developing high-performing engineering teams.
Search and discovery systems: Experience with search infrastructure, information retrieval, ranking, relevance optimization, or knowledge graphs.
Data and platform engineering: Experience building shared services and data platforms used by multiple applications or engineering teams.
Consumer and enterprise experiences: Experience building member-facing or internal operational workflows, with a strong understanding of usability and performance.
Healthcare integrations: Familiarity with healthcare navigation, provider and coverage data, scheduling systems, EMR integrations, or regulated health data.
AI-native development: Experience using tools such as Cursor, Claude Code, or agent-based workflows to improve engineering productivity and quality.
We believe that remote work and in-person work each have their own advantages, and we want to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
About Hinge Health
At Hinge Health, we're using technology to scale and automate the delivery of healthcare — starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered, human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences, and costs to help people move beyond their pain.
Our platform addresses a broad spectrum of MSK care — from acute injury to chronic pain to post-surgical rehabilitation — through personalized, evidence-based care. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: Comprehensive medical, dental, and vision coverage, with additional support for gender-affirming care, family and fertility planning, and travel reimbursements where care isn't locally accessible.
Planning for the future: Traditional and Roth 401(k) options with a 2% company match.
Modern life stipends: Flexible stipends to support your learning and development.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you need assistance or an accommodation due to a disability, please let your recruiter know.
By submitting your application, you acknowledge that we will use your personal data as outlined in our personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Digital health is transforming MSK care—but without rigorous economic evidence, innovation stalls. As a Senior Health Economist at Hinge Health, you'll architect the analytical strategy that proves our platform's value to the nation's largest health plans and employers. You'll lead high-stakes ROI analyses, mentor junior economists, and shape the research agenda that informs product development and go-to-market strategy. Your work will directly influence how millions of people access care—and how payers invest in digital health solutions that actually deliver savings.
In your first 3 months, you will:
Assess Hinge Health's current health economics portfolio and prioritize the highest-impact studies for commercial growth and competitive differentiation
Establish your presence as a trusted advisor to Client Success and Commercial teams, shaping how we position ROI evidence in sales conversations
Lead your first complex external ROI study, including vendor negotiation, study design approval from internal and external stakeholders, and results presentation
In your first 6 months, you will:
Own concurrent health economics workstreams across product lines (e.g., chronic MSK, surgical replacement, pelvic health), balancing rigor with commercial timelines
Present directly to external clients (health plan C-suite, actuarial teams) with polished, defensible analyses that close deals and renew contracts
Mentor a junior health economist, establishing team standards for study design, code review, and client communication
Build advanced analytics infrastructure (e.g., automated claims data pipelines in Databricks) that scales the team's capacity
In your first year, you will:
Define Hinge Health's long-term health economics research strategy, including publication goals, external partnerships, and methodology innovation
Lead publication of high-impact manuscripts in top-tier journals (JAMA, Health Affairs) that establish Hinge Health as the evidence leader in digital MSK care
Influence product roadmap decisions by proactively identifying economic opportunities (e.g., \"Which member segments drive the highest ROI?\") and designing studies to answer them
Act as the primary advisor to Senior Leadership Team on health economics questions, shaping how we think about value-based contracting and payer partnerships
A Strategic Learn-it-all: You're not just executing studies—you're anticipating what questions the business will need answered in 12 months and building the infrastructure to answer them.
You actively shape team priorities, not just respond to requests.
A Master Communicator: You've presented to C-suite executives, defended methodologies to skeptical actuaries, and published in peer-reviewed journals.
You tailor your message to any audience—from PhDs to sales reps—and always land the key takeaway.
Accountable Under Pressure: You thrive in fast-paced commercial environments where study deadlines directly impact revenue goals.
You make pragmatic trade-offs between perfection and speed, always communicating the implications clearly.
A Leader at All Levels: You're hands-on with code and data, but you also set the vision for how health economics drives business strategy.
You mentor junior team members while influencing senior leadership.
PhD in health economics, health services research, or a related field strongly preferred; Master's degree with exceptional applied experience considered
6-10 years of experience designing and conducting health economics studies using advanced econometric methods (e.g., causal inference, cost-effectiveness analysis, budget impact modeling)
6-10 years of experience working with large-scale claims databases (commercial, Medicare, Medicaid), including deep knowledge of medical billing, CPT/ICD coding, and health insurance requirements
Expert-level programming skills in R, SQL, and/or Python, with a track record of building reproducible, scalable analytical pipelines
Publication record with first-author papers in high-impact peer-reviewed journals (JAMA, Health Affairs, Medical Care, Value in Health)
3+ years of experience with Databricks, Snowflake, or similar cloud data platforms, including experience optimizing large-scale data transformations
Digital health or MSK care expertise, including understanding of virtual care delivery models, wearable technology, and value-based contracting
Experience mentoring junior analysts or economists, including code review and study design feedback
Proficiency with AI-assisted coding tools (e.g., Claude, GitHub Copilot) and willingness to drive team adoption of AI workflows
Prior experience in client-facing roles, including presenting to health plan executives, actuaries, or C-suite leaders
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
As a Staff Software Engineer on the Care Interactions team, you will shape and build the systems that enable Hinge Health’s care teams to communicate with members and deliver personalized musculoskeletal care at scale. Care Interactions is part of CareHub, Hinge Health’s internal care-delivery platform used by physical therapists, health coaches, physicians, care managers, and other clinical teams.
The team owns core communication and care-delivery capabilities, including in-app messaging, video visits, scheduling-related experiences, clinical notes, care plans, and the CareHub interaction record used for coordinated care. You will provide technical leadership across these complex, workflow-heavy domains, helping the team build reliable, secure, and intuitive products that reduce fragmented tools and repetitive administrative work so care team members can focus on clinical judgment and member connection.
CareHub is evolving toward an AI-first platform. In this role, you may help build AI-assisted capabilities for visit preparation, documentation, summarization, contextual recommendations, and follow-up workflows. You will contribute to systems that are clinically useful, observable, resilient, and safe, with appropriate human oversight for decisions that affect care delivery.
You will partner closely with Product, Design, Clinical, Quality, and other engineering teams to take problems from discovery through production. This is an opportunity to work on high-impact, workflow-heavy products where thoughtful technical decisions can improve care-team efficiency, member experience, and Hinge Health’s ability to deliver care at scale.
This is a hands-on Staff Engineer role. You will write production code, lead architecture and design reviews, participate in operational response, and coach engineers toward stronger technical ownership.
Deliver large projects that introduce new product capabilities, often acting as a maintainer for key code repositories.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Collaborate with your team to roadmap and execute ambitious technical strategies, balancing short-term and long-term trade-offs.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
10+ years of non-internship full time professional software development experience
4+ years of experience with at least one software programming language
4+ years of experience in the full software development life cycle
3+ years of work experience with react JS and Node JS/ Typescript
1+ years of experience in mentoring and leading junior team members, collaborating effectively with cross-functional teams, and contributing to project planning and decision-making
Experience with using AI tools such as Github copilot, Cursor, LangChain, LangGraph
Experience delivering large software projects or features in a production environment.
Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, etc.).
A platform-as-product mindset: understanding internal users and consumers, defining clear contracts, improving developer experience and adoption, and measuring platform outcomes.
Strong backend and distributed-systems fundamentals, including latency, throughput, availability, capacity, backpressure, consistency, resilience, and failure-mode analysis.
Experience integrating large language models or generative AI services into production workflows with appropriate evals, validation, observability, and failure handling.
Experience defining and maintaining SLOs and SLAs, using error budgets, service-health metrics, alerting, on-call practices, incident response, and root-cause analysis to improve reliability.
Experience improving observability through metrics, structured logs, traces, dashboards, and actionable alerts, with practical knowledge of cache design and invalidation, database performance KPIs, query and index tuning, connection pools, and capacity management
Experience with headless CMS integrations, webhook-driven systems, vendor adapters, content delivery networks, or publishing pipelines.
Experience with durable workflow orchestration systems such as Temporal, or comparable workflow technology.
Experience with media processing tools such as ffmpeg, adaptive bitrate video, text-to-speech, speech-to-text, or caption formats such as WebVTT.
Experience with event streaming, such as Kafka, and CI/CD automation, such as GitHub Actions.
Experience working in healthcare, privacy-sensitive, regulated, or otherwise high-trust environments.
Experience mentoring senior engineers or serving as a technical lead for a platform, migration, or cross-functional launch.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being & Growth: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the Personnel and Candidate Privacy Policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team transforming how benefits consultants, brokers, and advisory firms help their clients bend the healthcare cost trend. You will own a defined market and a portfolio of strategic consultant relationships, turning trusted relationships and market insight into education, influence, qualified pipeline, and closed business.
This is a senior, externally facing role for a relationship-oriented commercial leader who can operate at both the executive and field level. You will build durable relationships with national and regional consulting leaders, practice leads, clinical and analytics experts, producers, and account teams. You will also work closely with Sales and other commercial partners to help employers evaluate and adopt Hinge Health.
The role combines regional leadership with national partnership responsibilities. Depending on business needs, you will own a geographic territory and serve as the relationship lead for employee benefits consulting firms.
Build and execute a territory and consultant-partnership plan focused on the firms, offices, contacts, and employer accounts with the greatest growth potential.
Develop trusted relationships with benefits consultants, brokers, advisory firms, practice leaders, clinical experts, actuaries, producers, and account teams.
Generate consultant-influenced pipeline by creating targeted engagement plans, warm introductions, executive meetings, and business-case opportunities with Sales.
Lead strategic relationships with assigned national and regional consulting firms, including joint plans, business reviews, education, and growth initiatives.
Create and activate referral, reseller, data-sharing, and other channel partnerships in collaboration with Legal, Finance, Operations, Health Economics, and commercial leadership.
Educate consultants on Hinge Health’s clinical model, technology, outcomes, claims-based ROI methodology, member experience, and solutions such as HingeSelect.
Present and demonstrate Hinge Health at consultant meetings, executive briefings, webinars, continuing-education sessions, conferences, roundtables, and partner events.
Translate complex clinical, actuarial, product, contracting, and implementation topics into clear, credible stories that help consultants advise their clients.
Partner cross-functionally with Sales, Client Success, Clinical, Product, Marketing, Health Economics, Health Plan Partnerships, Ecosystem Partnerships, Legal, and Operations to advance opportunities and improve the partner experience.
Bring consultant feedback, market intelligence, competitive insight, and objections back to internal teams to strengthen our products, messaging, and go-to-market strategy.
Maintain disciplined Salesforce activity, relationship, opportunity, and partner-involvement data.
A senior commercial and relationship leader who can build trust with both executive stakeholders and field-level consultant teams.
A strategic operator who turns relationships and market insight into measurable access, influence, pipeline, and revenue.
A clear, compelling storyteller who can make clinical evidence, ROI, product value, and implementation details easy to understand.
An entrepreneurial, organized, and adaptable partner who manages multiple priorities in a fast-moving environment.
A collaborative teammate who brings structure to complex opportunities and works effectively across functions.
A credible ambassador for Hinge Health who values clinical rigor, member experience, and long-term partner trust.
10+ years of experience selling health technology, employee benefits, healthcare services, or related solutions through consultant, broker, or advisory channels.
Established relationships and market knowledge within benefits consulting, brokerage, or healthcare advisory firms.
Demonstrated success building new partnerships and expanding existing strategic relationships.
Experience generating pipeline and closing complex, consultative B2B opportunities through indirect or partner channels.
Strong executive presence, presentation, discovery, storytelling, negotiation, and written communication skills.
Ability to discuss clinical evidence, claims-based ROI, analytics, pricing, contracting, implementation, and competitive positioning with sophisticated audiences.
Demonstrated ability to create and execute business plans while managing multiple priorities.
Strong project-management, organization, follow-through, and cross-functional collaboration skills.
Working proficiency with Salesforce, Google Workspace, and Microsoft 365.
Willingness to travel approximately 30–50% for partner meetings, conferences, events, and team collaboration.
Experience negotiating channel, referral, reseller, data-sharing, or revenue-based partnership agreements.
Experience selling digital MSK, benefits, health plans, clinical services, or adjacent healthcare solutions.
Experience leading consultant education, continuing-education programs, executive roundtables, or partner councils.
Health insurance license.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We’re looking for a Senior Solutions Engineer based in San Francisco or the broader Bay Area to join Hinge Health’s IT & Security team at our San Francisco headquarters. In this hybrid role, you’ll help build the reliable, secure, and scalable technology foundation that enables our people to do their best work.
You’ll own and improve the systems behind our corporate technology environment—from endpoint management, networking, and identity to cloud platforms and internal AI-enabled workflows. You’ll be equally comfortable troubleshooting a difficult network issue, automating device enrollment, designing secure access patterns for enterprise data, and helping the team make thoughtful technology decisions as Hinge Health grows.
This is a hands-on, cross-functional role for an owner-operator who enjoys solving root causes, reducing operational friction, and turning emerging technology into practical solutions that improve how Hinge Health works.
Build context on Hinge Health’s corporate IT environment, including endpoints, Jamf, networking, identity, SaaS platforms, asset management, and existing operational processes.
Establish strong working relationships across IT, Security Operations, IT Risk, SRE, Engineering, and AI Enablement.
Take ownership of complex technical escalations, using a structured troubleshooting approach and documenting root causes, risks, and follow-up actions.
Improve the reliability and consistency of endpoint provisioning, configuration management, access workflows, and routine IT operations through automation and self-service.
Maintain and optimize Jamf and related endpoint tooling across a multi-OS environment, with a primary focus on macOS.
Administer and improve corporate networking, including enterprise wireless and zero-trust network access (ZTNA), in partnership with relevant security and infrastructure teams.
Help implement secure integrations and operational guardrails for internal AI tools, including identity-aware access, data handling, logging, and support processes.
Lead meaningful improvements to the reliability, security, and scalability of corporate IT infrastructure, including projects such as technology refreshes, office buildouts, and infrastructure migrations.
Evaluate and operationalize emerging AI capabilities—including LLM-backed tools, retrieval workflows, and agent-style automation—with sound judgment around security, governance, reliability, and employee experience.
Raise the effectiveness of the broader team through clear documentation, runbooks, knowledge sharing, mentoring, and durable operational practices.
You are an owner-operator who takes responsibility for systems throughout their lifecycle, from design and implementation through support, measurement, and continuous improvement.
You communicate clearly and calmly with both technical and non-technical partners, especially when diagnosing high-impact issues or navigating competing priorities.
You are a learn-it-all who stays curious about new technologies and is willing to challenge assumptions, test ideas, and improve based on evidence.
You bring a bias toward action and accountability: you make thoughtful tradeoffs, follow through on commitments, and look for creative ways to reduce friction without compromising security or reliability.
You lead at all levels by sharing knowledge, mentoring teammates, and making the systems and processes around you easier for others to use and support.
5+ years of experience in IT administration, systems engineering, or a comparable infrastructure role supporting a multi-OS environment, with strong experience in macOS.
Demonstrated experience owning endpoint management and corporate infrastructure, including Jamf or a comparable MDM platform, enterprise networking, and identity or SaaS administration.
Demonstrated experience automating IT operations through scripting such as Bash or Python, MDM workflows, infrastructure-as-code, or comparable engineering practices.
Experience with Okta, Google Workspace, SSO, SCIM, and identity-aware access patterns.
Experience supporting or integrating internal AI-enabled tools, including practical familiarity with LLMs, retrieval-augmented generation (RAG), Model Context Protocol (MCP), or similar connector patterns.
Experience designing controls for AI-enabled systems, including data handling, permissions, logging, monitoring, safe use of internal knowledge sources, and incident response.
Experience supporting cloud-based SaaS environments or corporate IT systems that intersect with cloud infrastructure; AWS experience is a plus.
Familiarity with security operations tooling such as SIEM, EDR, CrowdStrike, or Netskope.
Knowledge of healthcare-relevant compliance frameworks such as HIPAA, HITRUST, or SOC 2.
Experience supporting globally distributed teams and/or administering Windows and Linux environments, including Ubuntu.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join RAIN—the Rewards & Incentives pod—as we build product experiences that help members form healthy habits and stay engaged with their Hinge Health care journey. Our mission is to use rewards, insights, and thoughtful product experiences to encourage behaviors that support members’ health goals.
RAIN owns member-facing capabilities including points, achievements, streaks, challenges, tiers, and digital and physical incentives. We work across mobile experiences, backend services, experimentation, and operational tooling to make these experiences useful, reliable, measurable, and easy to evolve.
As a Senior Full-Stack Software Engineer, you’ll own meaningful product work across the front end and backend, from technical discovery through production. You’ll work closely with Product, Design, Data, and Engineering partners to turn member needs into simple, reliable, and measurable solutions.
Build and operate full-stack features using JavaScript, TypeScript, React Native, NestJS, and Node.js.
Own projects from technical design through launch, measurement, iteration, and ongoing maintenance.
Develop well-tested APIs, data models, and mobile experiences for rewards and incentives.
Translate product ideas into practical solutions and make thoughtful trade-offs between member value, quality, simplicity, and delivery speed.
Improve reliability through testing, observability, performance improvements, and production support.
Contribute to architectural decisions, technical documentation, code reviews, and reducing technical debt.
Use Claude Code and other approved AI tools as part of your development workflow.
Provide clear context, plan work, review generated changes critically, and validate behavior with tests and running code.
Mentor teammates and contribute to a collaborative engineering culture.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
You will work closely with:
Product, to define problems, shape roadmaps, prioritize work, and measure outcomes.
Design and User Experience, to create clear and motivating member experiences.
Data and Analytics, to design experiments, understand member behavior, and evaluate impact.
Adjacent Engineering, Platform, Quality, Security, Privacy, and Compliance teams to integrate services and deliver safe, dependable experiences.
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field.
3+ years of non-internship full-time professional software development experience.
Experience building and operating production software as a full-stack engineer.
Strong fundamentals in API design, data modeling, testing, debugging, and frontend development.
Ability to take ownership of ambiguous problems and deliver practical solutions incrementally.
Experience making technical decisions across service boundaries and explaining trade-offs clearly.
A product mindset and interest in connecting engineering work to member needs and measurable outcomes.
Clear communication and effective collaboration with cross-functional partners.
Good judgment when using AI coding tools, including providing context, reviewing generated code, and maintaining ownership of architecture, security, and maintainability.
Experience with machine learning, including training or fine-tuning models.
Experience integrating hosted machine-learning models in the cloud.
Experience with rewards, incentives, gamification, engagement, or other consumer-facing products.
Experience working in privacy, security, or compliance-sensitive environments.
You deliver reliable rewards and incentives capabilities that create clear value for members.
You become a trusted technical partner to Product, Design, Data, and Engineering.
You improve the clarity, reliability, and maintainability of the systems you touch.
You help the team use AI-assisted development effectively without compromising engineering quality.
You’ll work on a high-impact product area that connects software, behavior change, and better health outcomes. You’ll join a small, cross-functional team where engineers have meaningful influence over product and technical decisions and own their systems in production.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join Hinge Health at a pivotal moment as we build a new strategic growth channel focused on healthcare provider partnerships. As Senior Manager, Provider Partnerships, you will create the strategy and operating model that enables providers to seamlessly refer patients to Hinge Health from within their existing clinical workflows.
You will serve as an entrepreneurial, commercially minded builder responsible for developing relationships with leading health systems, integrated delivery networks, academic medical centers, physician organizations, EMR vendors, and healthcare integration partners. This is a highly autonomous opportunity to build from zero to one, shape company strategy, and expand access to evidence-based musculoskeletal care.
Establish the provider partnerships strategy, market priorities, target partner profile, and operating rhythm.
Build a qualified pipeline across health systems, provider organizations, EMR vendors, interoperability platforms, and referral workflow partners.
Develop trusted relationships with internal stakeholders across Product, Engineering, Clinical, Marketing, Legal, Sales, Customer Success, and Implementation.
Develop and advance executive-level relationships with health system leaders, CMIOs, CIOs, service line leaders, and digital health teams.
Structure, negotiate, and close initial strategic partnership agreements, including clear commercial models and pilot plans.
Launch and manage strategic provider referral pilots, with success metrics, measurement plans, and cross-functional ownership in place.
Demonstrate measurable growth in provider referrals originating from within health systems and partner workflows.
Translate pilot learnings into repeatable partnership offerings, playbooks, and scalable operating processes.
Establish the long-term strategy for scaling Provider Partnerships, including the ecosystem, metrics, forecasting approach, and path to sustainable growth.
A strategic builder who is energized by ambiguity, can move between long-term vision and hands-on execution, and enjoys creating new businesses from the ground up.
An owner who takes accountability for outcomes, makes thoughtful tradeoffs, and moves complex work forward with urgency and sound judgment.
An effective communicator who can earn trust, create clarity, and influence senior internal and external stakeholders without relying on formal authority.
A learn-it-all who uses data, partner feedback, and market insight to test assumptions, improve the strategy, and make better decisions quickly.
A hands-on leader who can set a clear vision, navigate complex organizations, remove barriers, and bring diverse cross-functional teams together around shared goals.
5+ years of experience in strategic partnerships, business development, enterprise sales, healthcare technology, or a related field.
Experience developing and executing commercial strategies or partnership programs, including negotiating complex enterprise agreements.
Experience working with healthcare providers, health systems, EMRs, interoperability, digital health, or related healthcare ecosystems.
Experience building a new business, market, or partnership function from zero to one.
Experience with healthcare integration technologies, referral workflows, interoperability platforms, or EMR ecosystems.
A track record of developing executive-level relationships with health system or provider leadership.
Experience designing, launching, measuring, and scaling strategic pilots.
Experience creating repeatable commercial models, operating processes, and playbooks for a new growth channel.
Demonstrated ability to influence product direction based on partner and customer insights.
Experience collaborating across Product, Engineering, Clinical, Marketing, Legal, Sales, Customer Success, and Implementation teams.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is a digital health company focused on delivering evidence-based solutions for musculoskeletal (MSK) pain. By combining personalized exercise therapy with virtual care, Hinge Health helps people manage and reduce chronic pain while improving quality of life and reducing healthcare costs.
The Financial Systems team builds and operates the billing and financial infrastructure that powers how Hinge Health makes money. Our systems support the movement of revenue-critical data across products, payers, and internal financial workflows. As Hinge Health expands into new products such as HingeSelect, introduces more complex payment models, adds multi-payer integrations, and grows globally, we need engineers who can build systems that are correct, observable, secure, and resilient at scale.
We are looking for a Backend Software Engineer who is excited to work on high-impact financial systems where correctness and reliability matter. You will help design the technical foundations for billing and financial workflows, improve the traceability of money-related data, and make it easier for our product, operations, and Finance partners to deliver a seamless experience for members and customers.
The ideal candidate thrives in cross-functional collaboration, is comfortable with ambiguity, and takes a systems-thinking approach to problems involving data integrity, integrations, operational workflows, and long-term maintainability. You care about the details, understand the customer impact of financial systems, and take ownership from design through production operation.
Backend engineers at Hinge Health contribute to their team’s success by architecting and implementing end-to-end solutions, well-tested and performant APIs, and durable data models. You will profile systems to stay ahead of scaling bottlenecks, participate in thoughtful and constructive code reviews, and help maintain a high engineering bar.
We practice continuous deployment and expect owner-operators to support the systems they build in production. Our production systems rely on Golang, gRPC, AWS, Postgres, Redis, and Temporal. Our workflow is trunk-based CI/CD, and our security and compliance posture reflects the standards required for healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
Deliver large projects across billing and financial workflows, often acting as a maintainer for key code repositories.
Design and evolve reliable services, APIs, and data models for revenue-critical systems, including billing flows, payment-model changes, payer integrations, and financial data movement.
Build for correctness and traceability by establishing clear data ownership, durable workflows, idempotent processing, strong validation, and actionable audit and operational signals.
Break down complex, cross-functional problems into manageable tasks, enabling steady delivery while identifying and resolving root causes of incidents and data discrepancies.
Collaborate with Product, Finance, Operations, Data, and partner engineering teams to define requirements, roadmap technical strategy, and balance short-term delivery with long-term system health.
Improve the maintainability, availability, performance, and observability of financial systems, including developer tooling and operational runbooks.
Mentor and support junior engineers through thoughtful code reviews, pairing, design feedback, and knowledge sharing.
Communicate technical ideas clearly to technical and non-technical partners, and document decisions and workflows so they remain understandable as the team grows.
Integrate and leverage AI technologies to automate engineering and operational processes and enhance product capabilities, while preserving appropriate review and control for financial workflows.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, or a related technical field.
3+ years of non-internship, full-time professional software development experience.
2+ years of experience with at least one programming language.
2+ years of experience across the full software development life cycle, from design through production support.
Experience delivering large software projects or features in a production environment.
Proficiency in at least one modern programming language, such as Golang, Python, Java, or JavaScript/TypeScript.
Experience designing and operating backend services, APIs, data models, and asynchronous or distributed workflows.
Experience working with relational databases and integrations where data integrity, failure handling, and observability are important.
Demonstrated ability to work effectively with cross-functional partners and communicate technical trade-offs clearly.
Experience building billing, payments, revenue, accounting, claims, or other financial systems.
Familiarity with distributed systems, event-driven architectures, workflow orchestration, and scalable cloud services.
Experience with Golang, Python, gRPC, Postgres, Redis, Temporal, AWS\\
Experience improving data quality, operational visibility, incident response, or developer tooling for critical systems.
Experience mentoring or onboarding junior engineers.
Experience with AI technologies for software design, coding assistance, or process automation.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Physical therapists are the backbone of the comprehensive clinical care team at Hinge Health. Hinge Health Physical Therapists utilize their clinical expertise and knowledge of pain science to deliver care for a large number of patients across the MSK spectrum, including pelvic health, via telehealth video visits and in-app messaging. We believe in providing the best patient-centered care by applying the Biopsychosocial model, evidence-informed practice, and innovative thinking with technology to help patients reduce pain and achieve meaningful outcomes. Through our technology-first platform, Hinge Health physical therapists improve the lives of many at scale. You will work with a diverse set of members within a team of high performing, inclusive clinicians.
Our physical therapists are on the bleeding edge of delivering virtual MSK care enabled by advanced technology. Come join us if you’re excited to evolve alongside the future of PT practice!
The role is called “Flex Physical Therapist” for a reason - your flexibility and resilience is critical!
You thrive in situations requiring you to constantly adapt and evolve. Change is not a scary word to you, and you want to continually improve yourself, your profession, and healthcare as a whole.
Our Flex hour model: As a non-exempt employee, an essential requirement of this role is maintaining availability to work between 25 and 40 hours per week, with scheduled hours determined based on business needs (with optional overtime if offered).. You will be notified of your schedule outlook at least one month in advance and fully confirmed 2 weeks in advance. This is not a full time, part time, or PRN position - it is a Flex position where employees must be able to commit to a variable schedule.
You embrace technology-forward care delivery, utilizing telehealth, in-app messaging, and a variety of digital tools to serve members at significant scale.
Evaluate and treat patients remotely utilizing a variety of digital tools to manage care and oversee technology outputs.
Communicate effectively to drive member engagement and articulate clinical reasoning to drive product development.
Knowledgeable about biopsychosocial model, patient-centered MSK care, behavior change models, pain neuroscience education, and evidence-informed practice.
Provides high caliber of service resulting in high customer satisfaction and improved clinical outcomes.
Manages patients safely and efficiently given a large and varied caseload.
You have 2-4 years of clinical physical therapy experience practicing in an orthopedics setting, evaluating and treating a variety of MSK conditions.
Graduate of an accredited Physical Therapy program with a Doctorate of Physical Therapy (DPT).
Licensed to practice Physical Therapy in at least 1 state of the United States. Ability to complete required documentation to secure additional state licenses upon receipt of offer, within a timely manner.
Willing to work across time zones to serve a geographically diverse member population.
Serve as a visible member of our care team, which requires your name and photograph/likeness to appear in our product and associated marketing materials.
You must be able to deliver telehealth services in a private, professional space with reliable, strong internet connectivity and within the United States.
Able to work evenings.
Your current and foreseeable future state of residence is within: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Puerto Rico, U.S. Virgin Islands
Telehealth: Demonstrates excellent and clear decision making to evaluate, treat, and manage MSK members, including some pelvic health, utilizing a biopsychosocial model as appropriate.
Effective Patient Management: Manages a large and varied caseload of members safely and efficiently, utilizing a variety of digital tools to manage care and communicate effectively.
Effective Communication: Able to communicate effectively and clearly, both written and verbally, with members, colleagues, and other professionals.
Change Agility: Highly adaptable to taking on new workflows, processes and challenges within a fast-paced environment by employing critical thinking and creative problem-solving.
Able to work weekends
Additional certifications in orthopedics, pain science, or related specialties
Medical fluency in Spanish (written and verbal)
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Physical therapists are the backbone of the comprehensive clinical care team at Hinge Health. Hinge Health Physical Therapists utilize their clinical expertise and knowledge of pain science to deliver care for a large number of patients across the MSK spectrum, including pelvic health, via telehealth video visits and in-app messaging. We believe in providing the best patient-centered care by applying the Biopsychosocial model, evidence-informed practice, and innovative thinking with technology to help patients reduce pain and achieve meaningful outcomes. Through our technology-first platform, Hinge Health physical therapists improve the lives of many at scale. You will work with a diverse set of members within a team of high performing, inclusive clinicians.
Our physical therapists are on the bleeding edge of delivering virtual MSK care enabled by advanced technology. Come join us if you’re excited to evolve alongside the future of PT practice!
The role is called “Flex Physical Therapist” for a reason - your flexibility and resilience is critical!
You thrive in situations requiring you to constantly adapt and evolve. Change is not a scary word to you, and you want to continually improve yourself, your profession, and healthcare as a whole.
Our Flex hour model: An essential requirement of this role is maintaining availability to work between 25 and 40 hours per week, with scheduled hours determined based on business needs. You will be notified of your schedule outlook at least one month in advance and fully confirmed 2 weeks in advance. This is not a full time, part time, or PRN position - it is a Flex position where employees must be able to commit to a variable schedule.
You embrace technology-forward care delivery, utilizing telehealth, in-app messaging, and a variety of digital tools to serve members at significant scale.
Evaluate and treat patients remotely utilizing a variety of digital tools to manage care and oversee technology outputs.
Communicate effectively to drive member engagement and articulate clinical reasoning to drive product development.
Knowledgeable about biopsychosocial model, patient-centered MSK care, behavior change models, pain neuroscience education, and evidence-informed practice.
Provides high caliber of service resulting in high customer satisfaction and improved clinical outcomes.
Manages patients safely and efficiently given a large and varied caseload.
At least 1 year of in person or telehealth Pelvic Health clinical experience and completion of:
Herman & Wallace Level 1 and/or Level 2b
APTA CAPP-Pelvic Level 1 and/or Level 2 Pelvic Health training
Evidence In Motion Pelvic Health I and/or II
Herman & Wallace PRPC
ABPTS Pelvic & Women’s Health Clinical Specialist
Evidence in Motion Pelvic Health Specialist Certification
or equivalent pelvic health continuing education/certification that includes content focused on: pelvic anatomy and function, bladder and bowel dysfunction, pelvic pain, prolapse, sexual and vulvovaginal conditions, internal/external examination, clinical reasoning and referral, evidence-based exercise, manual therapy, biofeedback, relaxation, and behavioral interventions.
Your current and foreseeable future state of residence is within: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Puerto Rico, U.S. Virgin Islands
Telehealth: Demonstrates excellent and clear decision making to evaluate, treat, and manage MSK members, including some pelvic health, utilizing a biopsychosocial model as appropriate.
Effective Patient Management: Manages a large and varied caseload of members safely and efficiently, utilizing a variety of digital tools to manage care and communicate effectively.
Effective Communication: Able to communicate effectively and clearly, both written and verbally, with members, colleagues, and other professionals.
Change Agility: Highly adaptable to taking on new workflows, processes and challenges within a fast-paced environment by employing critical thinking and creative problem-solving.
Able to work weekends
Additional certifications in orthopedics, pain science, or related specialties
Medical fluency in Spanish (written and verbal)
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team transforming how we support Hinge Health members by building the knowledge engine that powers both human specialists and AI.
As the Support Knowledge Manager, you will own the structure, quality, and day-to-day health of support knowledge. You will strengthen and scale our content operations program, create practical standards for how knowledge is written and maintained, and help teams keep information current as our products, services, and processes evolve. Your work will ensure our member-facing teams and the systems supporting them always retrieve the right information at the right time.
This is a hands-on role for someone who enjoys building new systems and repeatable processes. You will own and shape Support’s knowledge management program end to end, with the opportunity to establish the structure, standards, and cross-department partnerships that improve how our teams support members at scale.
You are an information architect who enjoys designing clear structures, ownership models, and content lifecycles.
You are a strong writer and editor who can turn complex information into clear, practical guidance.
You are an operator who can lead at all levels, make progress in ambiguity, and build workflows and processes that others can adopt.
You are a collaborative partner who can influence across teams and build trust without relying on formal authority.
You are curious, pragmatic, and motivated by improving the experience for members and the teams who support them.
In your first 3 months
Build a clear picture of our current support knowledge, including internal articles, help center content, macros and scripting, process and policy documentation, and product guides.
Define core content health measures and stand up a basic dashboard to create visibility into content coverage, consistency, freshness, utilization, and performance.
Define practical content standards and a review process, including clear owners, approval paths, and update and review timelines.
Improve the information architecture of our knowledge base, including taxonomy, labeling, metadata, templates, and content relationships.
Rewrite content so it is clear and useful for frontline specialists, AI systems, and other content consumers at Hinge Health.
Establish working relationships and feedback loops within Support Operations and with Quality, Product, Marketing/Brand, and other content owners and consumers across the company.
In your first 6 months
Operationalize a regular reporting cadence and use the measures to prioritize improvements, tracking indicators such as verification status, content age, time to publish, content utilization, and search coverage.
Create feedback loops with Support Operations (Service Delivery and Support Systems), Analytics, and Quality teams to identify improvement opportunities and turn recurring questions into prioritized content improvements.
Launch repeatable processes with partner teams for documenting launches, product changes, policy updates, and operational changes.
In your first year
Own and continuously improve the support knowledge program, including its structure, standards, ownership model, review cadence, and performance reporting.
Optimize how content tools and AI-supported workflows work together, partnering with vendors, Product, and Engineering to understand performance and prioritize improvements that improve member support outcomes.
Improve the reliability of the information used by both specialists and AI, contributing to improvements in AI-supported resolutions, specialist productivity, ticket handle time, and CSAT.
Support content localization and scalable practices as Hinge Health expands into new markets.
Become a trusted partner to Support and cross-functional teams that create or maintain member-facing or internal-facing knowledge.
3+ years of experience owning or managing knowledge, content, documentation, ideally for a support operations, customer service, or similar customer-facing department. Comfortable using content health and support data to prioritize work and measure success.
Experience managing content for multiple audiences and formats, such as internal support guidance, help center articles, process or policy documentation, and internal- and external-facing product guides.
Hands-on experience administering a knowledge base or content repository. Experience with tools such as Zendesk Guide, Salesforce Knowledge, Intercom, Confluence, Guru, or a comparable platform is valuable.
Bachelor’s degree in a related field (for example: Communications, Technical Writing, Information Science, Business) or equivalent practical experience.
Experience using AI tools to improve content workflows, such as drafting, localizing, updating, or reviewing content, with a willingness to continue learning as the tools evolve.
Experience supporting a technical SaaS, consumer technology, or other complex product.
Familiarity with customer support AI tools, virtual agents, search, AI-assisted knowledge workflows.
Familiarity with Knowledge-Centered Service (KCS) or a similar knowledge-management methodology.
Experience partnering with Quality Assurance, Product, Engineering, and vendors to optimize content for AI retrieval.
Experience working in healthcare, digital health, or a similar regulated environment.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join Hinge Health's GI Care team and help members improve their digestive health through personalized, evidence-based nutrition care.
As a Registered Dietitian, you'll provide Medical Nutrition Therapy (MNT) and behavior-change coaching to members managing a wide range of digestive health conditions. Through virtual visits and in-app messaging, you'll build meaningful relationships with members, help them navigate complex symptoms, and empower them to make sustainable changes that improve their health and quality of life.
You'll be part of a collaborative, interdisciplinary care team that values clinical expertise, professional judgment, and whole-person care. Hinge Health combines innovative technology with human-centered care, giving you the tools and support to focus on what matters most: helping members achieve meaningful health outcomes.
This is a remote, W-2 position with a flexible scheduling model designed to align clinician capacity with member demand.
Guaranteed minimum of 25 paid hours per week, with the opportunity to work up to 40 hours based on business needs.
Advance scheduling visibility: Receive an outlook of your anticipated hours approximately one month in advance, with your schedule confirmed at least two weeks ahead.
Paid time for more than just appointments: Your scheduled hours include member visits, documentation, care coordination, team meetings, and other clinical responsibilities.
No need to build your own caseload: Hinge Health connects members with their care team and facilitates appointment scheduling.
Consistent compensation during scheduled hours: Cancellations and no-shows do not reduce your pay for scheduled working time.
We're looking for clinicians who enjoy working in an evolving digital health environment, are comfortable with variable weekly schedules, and are excited to help shape the future of virtual nutrition care.
Deliver individualized Medical Nutrition Therapy: Assess and support members managing conditions such as IBS, IBD, GERD, chronic constipation and diarrhea, gastroparesis, SIBO, food intolerances, malnutrition, and other digestive health concerns.
Build meaningful member relationships: Provide compassionate, personalized care that helps members feel heard, supported, and empowered to manage their digestive health.
Support sustainable behavior change: Partner with members to establish realistic goals, develop practical strategies, and build habits that support long-term health.
Use clinical judgment to guide care: Individualize nutrition interventions, appointment frequency, and ongoing support based on each member's needs, goals, and progress.
Provide continuous support: Combine virtual visits with personalized in-app messaging to reinforce progress, answer questions, and maintain engagement between appointments.
Collaborate with an interdisciplinary team: Work closely with health coaches and other clinicians to deliver coordinated, whole-person care.
Leverage innovative technology: Use digital health tools, clinical resources, and AI-supported workflows to enhance care delivery while maintaining clinical judgment and a human-centered approach.
Contribute to continuous improvement: Share clinical insights, member feedback, and opportunities to improve the care experience and delivery model.
Maintain high-quality clinical documentation: Complete timely, accurate documentation and follow established clinical standards, protocols, and escalation processes.
We're looking for Registered Dietitians who are passionate about digestive health, skilled at building relationships, and excited about delivering high-quality care in a virtual environment.
Member-Centered Care. You lead with empathy, listen actively, and understand that every member's experience with digestive health is unique. You can translate complex nutrition recommendations into practical, achievable steps.
Strong Clinical Judgment. You apply evidence-based nutrition principles, think critically, and individualize care based on member needs rather than relying on a one-size-fits-all approach.
Effective Coaching and Communication. You know how to build rapport, support behavior change, and help members make meaningful progress. You're comfortable communicating through both video visits and written messaging.
Collaboration and Teamwork. You value learning from others, sharing knowledge, and working collaboratively to deliver the best possible member experience.
Adaptability and Growth Mindset. You're curious, open to feedback, and comfortable learning new approaches as digital healthcare continues to evolve.
Technology-Enabled Care. You're confident using technology to support clinical care and comfortable working with AI-powered tools while applying your professional judgment to ensure accuracy, safety, and personalization.
Bachelor's degree in nutrition, dietetics, or a related field
Active Registered Dietitian credential through the Commission on Dietetic Registration (CDR)
Active, unrestricted state licensure as required for clinical practice
At least 1 year of relevant clinical experience
Experience providing nutrition counseling, behavior-change coaching, or chronic disease management
Strong interpersonal, organizational, and written and verbal communication skills
Comfort managing a clinical caseload and delivering care in a fast-paced environment
Proficiency with digital tools and the ability to learn new technology
Ability to independently deliver telehealth services from a private, professional workspace with reliable internet access within the United States
Availability to work variable schedules of 25–40 hours per week, including some evening hours, within designated operating hours of 7 a.m.–10 p.m. Central Time
Willingness to appear as a member of the clinical care team within the Hinge Health product and related materials
Master's degree in nutrition, dietetics, or a related field
Experience providing Medical Nutrition Therapy for digestive health conditions
Experience working in telehealth or digital health
Active licensure in multiple states
Bilingual proficiency in Spanish and English, with the ability to complete a language competency assessment
Additional training or certifications in gastrointestinal nutrition, behavior change, or related specialties
Availability to work occasional weekend hours
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Focus on delivering great care. Hinge Health connects you with members, manages scheduling, and provides the technology and resources you need to deliver meaningful clinical care without having to build your own practice.
Practice with clinical autonomy. Tailor your approach to each member's needs, including the frequency and focus of visits, rather than working toward rigid appointment-frequency targets.
Be part of a supportive clinical community. Collaborate with talented clinicians, participate in case discussions and journal clubs, and learn from colleagues who are passionate about delivering excellent care.
Get paid for the work you do. As a W-2 employee, your paid scheduled hours include member visits, documentation, care coordination, and other responsibilities. Your pay isn't dependent on whether members attend their scheduled appointments.
Invest in your professional growth. Access professional development opportunities, continuing education support, and opportunities to expand your clinical expertise.
Enjoy comprehensive benefits. Eligible employees have access to medical, dental, and vision coverage, paid time off, sick time, retirement benefits with a company match, employee stock programs, and additional wellness and lifestyle benefits.
Help shape the future of digestive healthcare. Join a growing GI Care program that combines evidence-based nutrition therapy, innovative technology, and human connection to make specialized digestive healthcare more accessible.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
As part of the comprehensive clinical care team at Hinge Health, health coaches utilize their behavior change expertise to impact members across the MSK, GI, pelvic health and healthcare spectrum, via telehealth video visits and in-app messaging. We believe in applying the Biopsychosocial model, evidence-informed practice, and innovative thinking with technology to help members reduce pain and achieve meaningful outcomes. Through our technology-first platform, Hinge Health health coaches improve the lives of many at scale.
The role is called “Flex Associate Health Coach” for a reason - your flexibility and resilience is critical!
You thrive in situations requiring you to constantly adapt and evolve. Change is not a scary word to you, and you want to continually improve yourself, your profession, and healthcare as a whole.
Our Flex hour model: As a non-exempt employee, An essential requirement of this role is maintaining availability to work between 25 and 40 hours per week, with scheduled hours determined based on business needs (with optional overtime if offered). You will be notified of your schedule outlook at least one month in advance and fully confirmed 2 weeks in advance.
You embrace technology-forward care delivery, utilizing telehealth, in-app messaging, and a variety of digital tools to serve members at significant scale.
Deliver time-bound, goal-driven, impactful coaching through a series of video visits focused on behavior change, habit formation, and lifestyle adjustments that support members' health goals and adherence to their care plan. Supplement video visits with personalized, goal-oriented in-app messaging that reinforces progress and maintains continuity between sessions.
Leverage the Hinge Health technology platform to make strategic, effective coaching decisions that drive health goal attainment and meaningful member outcomes.
Collaborate within the care team to ensure a seamless, coordinated member experience and respond to clinician referrals for coaching services. Accurately complete all required processes and updates in the member journey, including video visit notes and clinical escalations.
Build strong relationships and rapport with members. Listen to and adapt to each member's unique circumstances, supporting them in staying accountable to their goals, healthy lifestyle changes, while keeping members focused and engaged within Hinge Health activities.
As the front line of our product and member experience, critically assess our coaching approaches, synthesize and relay member trends, insights and feedback to the Product and Clinical Operations teams.
Member-Centered Mindset: High emotional intelligence and top tier coaching skills to help members understand the behaviors and lifestyle factors influencing their health, build sustainable habits, and connect them to the Hinge Health program in a meaningful manner. Excellent communicator via live interactions (video visits) and asynchronous in-app messaging.
Quality at Scale: Track record of delivering high quality coaching to a large caseload, consistently meeting metrics for coaching quality, member outcomes, and efficiency.
Adaptability & Initiative: Demonstrates change agility and a growth mindset amidst ongoing coaching practice and program changes in a fast-paced environment. High aptitude for technology, troubleshooting, and learning new features and tools.
AI-Enabled Care: Comfortable working alongside AI-powered tools while maintaining personalized, human-centered communication. Critically evaluates AI-generated outputs, applies professional judgment, and ensures the member experience reflects highest quality standards.
NBHWC Board Certification and professional Health Coach training from an NBHWC-accredited program required
2+ years experience in health coaching
Experience with large caseloads
Demonstrated prior experience working with behavior change or chronic disease management, including but not limited to MSK, GI, diabetes, weight loss & nutrition, mental health
Must be able to deliver telehealth services in a private, professional space with reliable, strong internet connectivity and within the United States
Serve as a visible member of our care team, which requires your name and photograph/likeness to appear in our product and associated marketing materials
Current and foreseeable future state of residence within:
IL (ex Chicago), MD (ex DC Radius), MA (ex Boston Radius), NH (ex Boston Radius), NY (ex NYC Radius), RI (ex Boston Radius), TX (ex Houston), VA (ex DC Radius), WA (ex Seattle Radius), WI (ex Chi Radius), AK, CO, DE, GA, HI, MI, MN, NC, NV, OR, PA, AL, AZ, AR, FL, ID, IN (ex Chicago), IA, KS, KY, LA, ME, MS, MO, MT, NE, NM, ND, OH, OK, SC, SD, TN, UT, VT, WV, & WY.
This role requires you to work within the designated hours of 7am - 9pm PST (regardless of your location).
Ability to work evenings (4pm and later within designated hours).
Able to work weekends
Additional certifications in orthopedics, pain science, women's health or related specialties
Medical fluency in Spanish (written and verbal)
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
As a Staff Software Engineer on Hinge Health’s Service Enablement team, you will build the platforms, services, and engineering practices that other teams at Hinge Health rely on to ship software safely and quickly.
Service Enablement treats Hinge Health engineers as its customers. The team builds paved roads, automation, and platform capabilities in developer experience, cloud and service platforms, reliability, observability, security, CI/CD, and AI/ML enablement. The goal is to remove friction, improve operational maturity, and make the default path the easiest one for product and infrastructure teams.
This is a hands-on Staff Engineer role. You will write production code, lead architecture and design reviews, participate in operational response, and coach engineers toward stronger technical ownership. Expect to turn broad engineering needs into technical strategy, lead initiatives that span several teams, and set standards that get adopted beyond your own pod.
You will work closely with Engineering, Product, Security, Data, ML, and Infrastructure to balance delivery speed against reliability, security, cost, and maintainability. As Hinge Health expands its use of AI across the software development lifecycle and the care platform, you will also help make those AI and ML workloads reliable, cost efficient, and responsibly run.
The problems in this role are foundational. Fixing them makes every engineering team at Hinge Health more effective, and the software they ship helps make healthcare more accessible and affordable.
Own a multi-quarter technical roadmap for one or more Service Enablement domains, based on what internal engineering teams actually need.
Lead architecture and design for highly available, secure, and maintainable platforms and services that cross pod boundaries.
Build and maintain paved roads for service development, deployment, observability, reliability, and operational ownership.
Improve developer productivity with automation, reusable frameworks, self-service workflows, and documentation that people can follow.
Set practical standards for SLOs, alerting, incident response, capacity management, service ownership, and production readiness.
Work with product and engineering teams to run AI and ML workloads reliably and cost efficiently, including inference systems where they make sense.
De-risk ambiguous problems with prototypes, spikes, and experiments that produce measurable results.
Write and lead RFCs, design reviews, and technical decision records. Explain trade-offs clearly to technical and non-technical stakeholders.
Take part in production operations and eliminate recurring failure modes with systemic fixes.
Deliver large initiatives from strategy through production adoption, and measure the result: platform adoption, developer productivity, reliability, cost, or reduced operational toil.
Mentor engineers, coach senior engineers into broader technical leadership, help with hiring, and raise the bar for engineering practice across the organization.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8:30 pm - 10:30pm IST).
Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
10+ years of professional software development, or equivalent depth building and operating production systems.
4+ years with at least one modern programming language such as TypeScript/JavaScript,Go, Python.
4+ years across the full software development lifecycle: design, implementation, testing, deployment, and production operations.
4+years of experience in cloud infrastructure and containerized workloads such as AWS, Kubernetes, or EKS.
Experience in software design and distributed systems fundamentals: reliability, scalability, performance, failure modes, and API or platform contracts.
Experience operating production systems, including observability, incident response, root cause analysis, and reliability improvement.
Experience treating internal platforms and developer experience as products, with attention to usability, adoption, and measurable outcomes.
Experience with using AI tools such as Github copilot, Cursor, Claude etc
Experience building internal developer platforms, service templates, golden paths, CI/CD systems, or self-service infrastructure.
Experience with platform security, identity and access management, compliance controls, or secure-by-default engineering.
Experience supporting AI/ML teams with inference infrastructure, model serving platforms, evaluation workflows, or cost and performance optimization.
Experience defining and maintaining SLOs and SLAs, using error budgets, service-health metrics, alerting, on-call practices, incident response, and root-cause analysis to improve reliability.
Experience with event-driven systems, workflow orchestration, service networking, or large-scale data and messaging infrastructure.
Experience defining platform metrics such as adoption, deployment lead time, change failure rate, availability, developer satisfaction, or operational toil.
Experience mentoring senior engineers or acting as technical lead for a platform migration, modernization effort, or organization-wide launch.
Experience working in healthcare, privacy-sensitive, regulated, or otherwise high-trust environments.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being & Growth: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.
By submitting your application you are acknowledging we are using your personal data as outlined in the Personnel and Candidate Privacy Policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is the leader in Digital Physical Therapy and we are expanding to new areas outside of physical therapy. In May we launched the new Migraine product line, and now we are building a new team from scratch for a Gastrointestinal (GI) product line. GI is a $135B market in the US alone and after the acquisition of Cylinder Health, we are in a great position to rapidly build new products in the GI space. This is your opportunity to build a brand new product from scratch, defining the product that millions of Americans will see in their healthcare plan next year.
As a Senior Software Engineer for GI, you’ll build an understanding for the 60M+ Americans afflicted by this health condition, ensuring that Hinge Health builds a comprehensive end-to-end experience to treat them, run rapid experiments to validate your assumptions, and launch a brand new digital care product for GI. What differentiates HingeHealth from other platforms is our fast pace of innovation blending licensed care providers with AI solutions and medical grade hardware to deliver a complete experience that improves the health of our users.
You’ll partner closely with staff engineers, team leaders including cross-functional partners in Product, Design, and Marketing across our hubs in San Francisco, Montreal, and Bangalore to build a new GI product. As a hands-on engineer, you’ll contribute to and review code daily, raise the quality bar, and independently ship impactful improvements to one of our most visible product surfaces.
What You’ll Accomplish
Below are example impact areas over your first 3, 6, and 12 months. At Hinge Health, we regularly adjust priorities to respond to member needs and business incentives, so these are illustrative rather than fixed checklists.
In your first 3 months:
Contribute to defining the GI product line from scratch.
Deliver at least 1 large project that introduces new product capabilities, often acting as a maintainer for key code repositories.
Break down complex problems into manageable tasks, ensuring steady and predictable delivery while identifying and resolving root causes of incidents.
Exhibit strong user and business judgment, grounding decisions in customer needs and business priorities to drive durable product value
Communicate technical ideas clearly to both technical and non-technical partners, and document solutions for future reference.
In your first 6 months:
Implement key functionalities of the new GI product delivering high-quality, bug-free, high-performance software on a tight schedule.
Have a track record of independently driving 3+ high-complexity projects from the roadmap as their engineering leader.
Implement engineering best practices such CI/CD, automated testing, monitoring, or client performance across the code repo you support.
Proactively improve the maintainability, availability, and performance of the team’s features, and contribute to the team’s overall architecture and developer tooling.
Integrate and leverage AI technologies to automate processes and enhance product features, contributing to Hinge Health’s AI-driven care platform.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing
In your first year:
Have launched the new product and already work on iterations to adapt it using real member feedback post-launch.
Drive cross-team initiatives to improve the end-to-end journey for GI end users
Continuously raise engineering standards on the pod (testing, observability, reliability, accessibility, performance) and help scale the team’s impact as the product and membership grow.
0->1 Builder: We are looking for an engineer with a track record of building brand new products from scratch.
AI-Driven development: You have been using the latest AI software development techniques (ex: teams of AI Agents) and continuously look for new AI techniques that can improve your productivity.
You move fast, know how to balance innovation vs reuse, and deliver clear business results.
Hands-on engineer: You’re reading and writing code across the tech stack (e.g., React Native, BFF/full-stack web, GraphQL, AI Agents, Computer Vision, Medical Device Integration, etc), and you use that fluency to coach, review, and set technical direction.
Experiment-driven operator: You think in terms of hypotheses, sample sizes, and decision rules, and you can run a dense A/B experimentation roadmap without sacrificing quality.
Team mentor and collaborator: You enjoy leveling up a strong but more junior team through pairing, code reviews, design discussions, and clear written communication.
Owner mindset: You think in terms of systems and business impact, not just tickets—you’re comfortable taking a problem from idea through launch, measurement, and iteration.
Inclusive team builder: You create clear expectations, give direct feedback, and foster a culture where engineers can do the best work of their careers.
A minimum Bachelor’s Degree (or equivalent) in Computer Science, Engineering or related technical field
A minimum of 3 + years of non-internship full time professional software development experience
4+ years of experience with at least one software programming language
4+ years of experience in the full software development life cycle
Experience delivering large software projects or features in a production environment
Proficiency in at least one modern programming language (e.g., Python, Java, JavaScript, etc.)
Technologies: Experience building in large React Native codebases, TypeScript/Node.js & Go backends, GraphQL, AWS services (e.g., Lambda, SQS, SNS, SageMaker), tooling for client performance, render optimization, devops and app architecture patterns.
Product Integration mindset: History operating a product surface that integrates across multiple platforms owned by different teams.
Track record of running experiments (e.g., A/B tests or multivariate tests) on core product surfaces and using results to drive roadmap decisions.
Strong proficiency with TypeScript/JavaScript, React Native, and modern mobile development tooling; familiarity with backend services (e.g., Node/TypeScript, GraphQL, or similar) is a plus.
Demonstrated ability to mentor and grow other engineers through code reviews, design collaboration, and technical guidance.
Comfort collaborating with product, design, and data/analytics partners to define metrics, interpret results, and refine experiences.
Experience developing consumer-facing apps used by millions/billions of users.
Regulated environments: Experience working within healthcare (HIPAA) or other highly regulated domains involving sensitive member data.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team that acts as the strategic engine for Hinge Health. In this role, you won't just analyze data; you will shape the future of musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK (including: pelvic health, gastrointestinal - GI and migraine care), by driving the company’s most critical cross-functional initiatives. You will bridge the gap between high-level strategy and operational execution—transforming abstract ideas into scalable solutions that directly impact our 20+ million members. If you are a strategic operator who thrives on solving complex problems and navigating ambiguity to build the future of healthcare, this is the role for you.
Example project areas include:
New revenue / product strategies (e.g., business case modeling, market / competitor landscaping)
Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll-out)
Business outcome management
Scaling and transforming operations
In your first 3 months: You will dive deep into our business performance metrics and current strategic initiatives. You will build trust with key stakeholders across Product, Commercial, and Clinical teams, and take ownership of a key workstream within an ongoing strategic project (e.g., a new market pilot or operational audit).
In your first 6 months: You will drive execution on major cross-functional initiatives, such as piloting a new product or scaling a new revenue strategy. You will establish robust dashboards to manage business performance KPIs and proactively identify areas for operational improvement.
In your first 12 months: You will own the strategy and operational roadmap for a significant business area. You will be a trusted advisor to leadership, delivering data-driven insights that inform our annual planning and long-term strategic direction.
A Systems Thinker: You don't just solve immediate problems; you build robust models and frameworks to prevent them from recurring. You can break down complex, ambiguous challenges into logical, actionable parts.
A \"Learn-it-all\": You bring a strong analytical mindset to every challenge. Whether it's conducting market research or modeling business cases, you relentlessly seek the truth in data to drive decision-making.
A Resilient Operator: You thrive in fast-paced environments. You can manage multiple time-sensitive projects simultaneously—from discovery to execution—without losing sight of success criteria or timelines.
A Change Agent: You know that strategy is nothing without execution. You influence stakeholders effectively to drive change management and ensure alignment across diverse teams.
4+ years of experience in business strategy, consulting, finance, Chief of Staff, or a related role.
Experience building business cases and operational models, including evaluating assumptions, scenarios, and trade-offs.
Experience leading cross-functional initiatives from problem framing through execution, coordinating stakeholders, decisions, timelines, and risks.
Experience defining or tracking business performance metrics and using results to recommend actions.
Excellent modeling skills and ability to communicate analysis and recommendations clearly in writing.
5+ years of Consulting, Chief of Staff, Investment Banking, or prior BizOps experience.
MBA or MPH.
Healthcare industry experience.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is a leader in Digital Physical Therapy, and we’re expanding into new areas of care. In April 2026, we launched our comprehensive Migraine Care Program, extending our digital care platform beyond physical therapy. We’re now building a new team to launch a Gastrointestinal (GI) Care Program. GI conditions affect roughly one in four U.S. adults and drive $135 billion in annual medical spending.
Our planned acquisition of Cylinder Health, a leader in virtual-first digestive healthcare, gives us a strong foundation for entering this market. By combining Cylinder’s clinical expertise and market presence with Hinge Health’s AI-powered care model and technology platform, we can rapidly build a new GI product expected to launch in 2027.
As a Staff Software Engineer for GI, you’ll help shape an end-to-end digital care experience for people living with GI conditions. You’ll lead rapid experiments to validate assumptions, navigate complex technical and product challenges, and turn what you learn into a reliable, scalable product that can improve members’ health at meaningful scale.
At Hinge Health, staff engineers are senior technical contributors who lead through code, technical judgment, and influence. You’ll set direction for critical systems, contribute to production code daily, raise the quality bar, and mentor other engineers without moving into people management. You’ll partner closely with senior leadership and teams across Product, Design, and Marketing in San Francisco, Montreal, and Bangalore. Learn more about the staff engineer archetypes that thrive at Hinge Health.
Below are example impact areas over your first 3, 6, and 12 months. At Hinge Health, we regularly adjust priorities to respond to member needs and business incentives, so these are illustrative rather than fixed checklists.
In your first 3 months:
Help define the GI product line from scratch.
Build strong partnerships with Product, Design, and Marketing to align on the strategy, experimentation roadmap, and success metrics.
Lead the technical roadmap development for the new GI product line spanning AI systems, UX interfaces, business logic middletier, hardware integration and where to loop in the board-certified clinician for in-person support to members.
Develop prototypes and proof-of-concepts for the hardest parts of the new product line
In your first 6 months:
Build the GI product as a minimum lovable product (MLP) delivering a significant & measurable health improvement for members.
Mentor and pair with engineers on the pod, helping them grow in engineering best practices, code quality, and experimentation mindset.
Create engineering best practices for CI/CD, automated testing, monitoring, and client performance across the entire stack.
Personally develop the hardest, most challenging software elements in the product roadmap.
In your first year:
Have launched the new product and already work on iterations to adapt it using real member feedback post-launch.
Drive cross-team initiatives to improve the end-to-end journey for GI end users
Continuously raise engineering standards on the pod (testing, observability, reliability, accessibility, performance) and help scale the team’s impact as the product and membership grow.
0->1 Builder: We are looking for an engineer with a track record of building brand new products from scratch.
Talent magnet: someone who is recognized as a leader and other people want to work with.
AI-Driven development: You have been using the latest AI software development techniques (ex: teams of AI Agents) and continuously look for new AI techniques that can improve your productivity.
You move fast, know how to balance innovation vs reuse, and deliver clear business results.
Hands-on engineer: You’re reading and writing code across the tech stack (e.g., React Native, BFF/full-stack web, GraphQL, AI Agents, Computer Vision, Medical Device Integration, etc), and you use that fluency to coach, review, and set technical direction.
Experiment-driven operator: You think in terms of hypotheses, sample sizes, and decision rules, and you can run a dense A/B experimentation roadmap without sacrificing quality.
Team mentor and collaborator: You enjoy leveling up a strong but more junior team through pairing, code reviews, design discussions, and clear written communication.
Owner mindset: You think in terms of systems and business impact, not just tickets—you’re comfortable taking a problem from idea through launch, measurement, and iteration.
Inclusive team builder: You create clear expectations, give direct feedback, and foster a culture where engineers can do the best work of their careers.
A minimum of 4+ years of practical software engineering experience, including building and shipping user-facing applications in production.
A minimum Bachelor’s degree in Computer Science, Engineering, or a related field (or foreign equivalent).
2+ years of hands-on React Native experience building mobile applications at scale.
Technologies: Experience building in large React Native codebases, TypeScript/Node.js & Go backends, GraphQL, AWS services (e.g., Lambda, SQS, SNS, SageMaker), tooling for client performance, render optimization, devops and app architecture patterns.
Product Integration mindset: History operating a product surface that integrates across multiple platforms owned by different teams.
Track record of running experiments (e.g., A/B tests or multivariate tests) on core product surfaces and using results to drive roadmap decisions.
Strong proficiency with TypeScript/JavaScript, React Native, and modern mobile development tooling; familiarity with backend services (e.g., Node/TypeScript, GraphQL, or similar) is a plus.
Demonstrated ability to mentor and grow other engineers through code reviews, design collaboration, and technical guidance.
Comfort collaborating with product, design, and data/analytics partners to define metrics, interpret results, and refine experiences.
Experience developing consumer-facing apps used by millions/billions of users.
Regulated environments: Experience working within healthcare (HIPAA) or other highly regulated domains involving sensitive member data.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Help expand Hinge Health access by turning complex products into clear stories, successful launches, and meaningful client adoption. As Product Marketing Manager, New Verticals, you will lead product marketing for new expansions. You will partner closely with Health Services to support health-plan approvals and with Client Success to help clients understand and adopt new offerings.
Reporting to the Director of Product Marketing, Digital Care, you will own GTM strategy and execution, from positioning and launch planning to building slides, writing messaging, and leading live enablement. Your work will help establish Hinge Health as a market leader in new verticals.
In your first three months:
Build expertise in current new verticals solutions, including its strengths, differentiators, and messaging within your first 30 days.
Create and improve slides, messaging, FAQs, and objection-handling resources that support health-plan approvals and client conversations.
Lead enablement sessions within your first 60 days and develop a reliable approach to answering questions and maintaining useful resources.
In your first six months:
Independently own the product marketing work supporting New verticals expansion, prioritizing approval needs with Health Services and delivering the assets partners need to move decisions forward.
Drive client readiness and adoption for new offerings through coordinated launch communications, practical resources, and live enablement.
Establish adoption measures with Client Success and use client feedback, recurring objections, and performance data to improve messaging and launch execution.
In your first year:
Help expand new verticals availability across the book of business by supporting outstanding health-plan approvals.
Drive measurable client adoption of new offerings against agreed goals, tracking adoption separately from health-plan approval coverage.
Lead go-to-market planning and execution for the product expansions, aligning positioning, audiences, launch milestones, partner readiness, and measurement with the product roadmap.
Keep cross-functional partners and leadership informed with concise updates on progress, risks, tradeoffs, and decisions needed.
A clear communicator: You translate complex clinical and product information into concise messaging, well-structured slides, and effective live presentations. You can recommend a course of action and answer senior stakeholders’ questions directly.
A hands-on owner: You connect business priorities to daily execution, create the assets yourself, and take accountability for commitments and results.
A Learn-it-All: You seek feedback, apply it without defensiveness, and quickly build fluency in unfamiliar products and markets.
A trusted partner: You work efficiently with Health Services, Client Success, Product, and Clinical partners, make tradeoffs explicit, and follow through.
A resourceful problem-solver: You bring urgency and sound judgment, adapt when priorities change, and keep work moving through constraints.
Experience independently owning product positioning, go-to-market launches, or product-adoption initiatives with measurable outcomes.
Demonstrated ability to create clear messaging and presentation materials and deliver live enablement for business or client-facing teams.
Experience leading cross-functional work from planning through execution, influencing partners without direct authority, and improving work through feedback.
Product marketing experience in healthcare, digital health, or another complex, evidence-based category.
Experience working with benefit managers, health plans, or healthcare services teams.
Experience enabling sales, client success, or partnership teams to drive adoption.
Experience translating clinical or technical information into differentiated, business-relevant positioning.
Experience measuring adoption and using customer feedback to improve go-to-market execution.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We’re looking for an experienced sales professional to join our Commercial Sales Team as an individual contributor selling into health systems within a defined territory. This territory consists of Healthcare provider organizations in the Western US, to include hospitals, health systems, senior care, home healthcare, medical group practices and similar provider organizations . You must reside in this territory to be considered. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our health systems customers. You'll have visibility into the entire company, work side-by-side with our co-founders and product team, and lead commercial strategy sessions.
Work individually, and with Partnerships & Marketing to develop and maintain a healthy pipeline of health systems clients in your region.
Independently take deals from initial conversation to close.
Collaborate with legal on contract negotiation & signature
Contribute to product roadmap by feeding back the customer's voice
Bachelor’s degree and minimum 6 years work experience.
Background in enterprise sales, with a history of closing large, complex deals with a long sales-cycle.
Solid understanding of US health systems
History of consistently attaining / exceeding quota.
Excellent project management, organization, and communication skills.
Comfortable working with the ambiguity of a fast-paced startup - ability to innovate, and solve problems creatively
Desire to learn, grow, develop, and eventually mentor future team members
Experience in employee benefits sales, working with employee benefits consulting firms, or related technologies
Experience selling clinically oriented solutions to healthcare providers
Experience with digital health solutions for the employer or provider markets
Experience in a startup environment selling new-to-market products or growing new market segments
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is looking for a motivated and enthusiastic Commercial Counsel to join our legal team. This role will focus on supporting our commercial, sales, and procurement teams, helping draft and negotiate contracts and get deals over the finish line. The Commercial Counsel will also have the opportunity to work on projects outside the commercial sphere as the need arises. This is a unique opportunity to join a small team as we grow, both as a team and a company. You’ll work closely with other lawyers on our team, as well as in close coordination with the business groups you’ll support, including access to leadership. This role provides a clear path for growth and endless opportunities to learn.
The ideal candidate is a self-starter who loves to learn, is willing to roll up their sleeves and dive in and has in-house experience working in a dynamic, fast-paced environment for a recently public company. We are looking for someone with experience drafting and negotiating contracts who is also interested in pitching in in other areas, as the work allows. The ideal candidate has a base set of skills and a hunger and excitement for learning more, honing their existing skill set and growing as an attorney at Hinge Health.
Help ensure success of the commercial teams. Support Hinge Health commercial endeavors by leading contract reviews, contact negotiations, and serving as the main legal contact for the commercial team.
Protect the company from unnecessary risk. Spot potential issues in commercial contracts, think creatively to solve problems, and connect and collaborate with cross functional teams to move initiatives forward.
Manage templates and create efficiencies in our contracting process. Continuously refine templates and contract workflows, support the development of our contract management system, and provide training to our business partners.
Advise on healthcare regulatory matters and contract interpretation. Advise internal clients on regulatory risks as they arise, advise on healthcare and privacy regulations, and advise on and interpret contract terms.
J.D. from an ABA accredited law school
Admitted to, and in good standing with, at least one state bar
5+ years of experience, with strong experience in the drafting and negotiation of healthcare and technology contracts
Digital health experience
Familiarity with AI tools for legal work
Experience with TPA/payor contracts, healthcare contracts, referral/reseller contracts, SaaS service agreements
Knowledge of insurance law, privacy law, ERISA and benefits law, and/or healthcare FWA laws
Experience with a Contract Lifecycle Management System like Ironclad
Law firm experience or experience in-house at a digital health company
Excellent judgment and ability to balance legal risks with business strategy
Ability to thrive independently and manage your own time and workload in a fast-paced environment, and can handle ambiguity and shifting priorities with flexibility, patience, and humor
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team building the intelligence behind Hinge Health’s proactive member experience. The Proactive Communications & Notifications pod is creating the systems that determine what message a member receives, when they receive it, and which channel is most helpful. When these decisions are timely, relevant, and respectful, they can help members stay engaged with care and make progress toward better health outcomes.
As a Senior AI Engineer focused on MLOps and distributed systems, you will own the production path that turns models and AI capabilities into dependable member-facing experiences. You’ll design and operate the deployment, serving, release automation, monitoring, rollback, orchestration, and backend integration systems that make AI reliable, observable, scalable, and cost-conscious in production.
You’ll work closely with ML Scientists, Data Scientists, Data Engineering, Product, and Software Engineering. This role is a strong fit for an MLOps-oriented software engineer who brings deep backend and distributed-systems judgment. You do not need to be a research scientist or own model training strategy; your impact will come from making AI capabilities safe to ship, easy to operate, and straightforward for the team to improve.
Build context on Hinge Health’s member experience, communication systems, model lifecycle, data flows, and operational requirements.
Establish a clear baseline for the health of key AI-backed services, including service-level objectives, deployment paths, observability, failure modes, and operational ownership.
Ship targeted improvements to developer experience, testing, release safety, or incident response that make the team faster and more predictable.
Own the design and delivery of a production MLOps or distributed-systems initiative from technical plan through rollout, measurement, and iteration.
Build or improve safe promotion patterns for model-backed services, including versioning, configuration, feature flags, canaries, rollback, and recovery.
Partner with ML Scientists and Data Engineering to define durable interfaces, data contracts, feature inputs, freshness expectations, evaluation hooks, and production-readiness criteria.
Operate reliable online and batch inference capabilities that meet clear contracts for latency, availability, correctness, resiliency, observability, and cost.
Create reusable patterns for APIs, services, queues, durable workflows, monitoring, and incident response that help the pod integrate AI into notifications, personalization, send-time optimization, and related experiences.
Lead through influence by shaping technical decisions, mentoring engineers, raising the quality bar through design and code review, and connecting system reliability to outcomes such as message relevance, engagement, reduced communication fatigue, and sustained participation in care.
You are a senior software engineer with strong backend and distributed-systems experience, and you enjoy owning systems across their full lifecycle—from architecture and implementation through launch and operations.
You are an owner-operator who is comfortable with on-call, incident response, debugging, root-cause analysis, and the follow-through required to prevent recurring failures.
You are a learn-it-all who can develop enough fluency in ML systems to ask strong questions, clarify interfaces, evaluate trade-offs, and help model owners bring their work safely into production.
You practice effective communication: you write clear technical proposals, make risks and decisions visible, and explain complex system behavior to technical and non-technical partners.
You lead at all levels by staying hands-on while creating leverage through reusable patterns, thoughtful code reviews, pairing, mentoring, and practical improvements to the team’s engineering workflow.
You care deeply about privacy, security, auditability, and the safe handling of sensitive healthcare data.
3+ years of non-internship, full-time professional software engineering experience.
3+ years designing, building, and operating backend or distributed systems in production, including experience participating in on-call and incident response.
Demonstrated experience deploying and operating ML- or AI-backed services in production, with strong proficiency in Python and at least one production backend language such as TypeScript/JavaScript, Go, Java, or Kotlin.
Experience building or operating MLOps or ML platform capabilities, such as inference pipelines, model registries, deployment automation, monitoring, evaluation integration, or automated retraining.
Experience with online inference, batch scoring, recommendation systems, ranking, propensity models, or send-time optimization.
Experience with AWS and production technologies such as Kubernetes, Docker, Kafka, PostgreSQL, Airflow, Databricks, MLflow, or equivalent systems.
Experience with workflow orchestration and long-running state, including Temporal, Step Functions, Cadence, or a comparable system.
Experience building observability for ML systems, including data quality, feature freshness, model behavior, prediction quality, latency, errors, and cost.
Experience partnering with ML Scientists or Data Scientists to define production interfaces and operate models without owning model research or training.
Experience integrating generative AI, LLMs, retrieval, agents, or model evaluation into production products.
Experience in healthcare, digital health, fintech, or another regulated or data-sensitive domain; familiarity with PHI, HIPAA, or comparable privacy constraints.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Physical therapists are the backbone of the comprehensive clinical care team at Hinge Health. Hinge Health Physical Therapists utilize their clinical expertise and knowledge of pain science to deliver care for a large number of patients across the MSK spectrum, including pelvic health, via telehealth video visits and in-app messaging. We believe in providing the best patient-centered care by applying the Biopsychosocial model, evidence-informed practice, and innovative thinking with technology to help patients reduce pain and achieve meaningful outcomes. Through our technology-first platform, Hinge Health physical therapists improve the lives of many at scale. You will work with a diverse set of members within a team of high performing, inclusive clinicians.
Our physical therapists are on the bleeding edge of delivering virtual MSK care enabled by advanced technology. Come join us if you’re excited to evolve alongside the future of PT practice!
The role is called “Flex Physical Therapist” for a reason - your flexibility and resilience is critical!
You thrive in situations requiring you to constantly adapt and evolve. Change is not a scary word to you, and you want to continually improve yourself, your profession, and healthcare as a whole.
Our Flex hour model: An essential requirement of this role is maintaining availability to work between 25 and 40 hours per week, with scheduled hours determined based on business needs. You will be notified of your schedule outlook at least one month in advance and fully confirmed 2 weeks in advance. This is not a full time, part time, or PRN position - it is a Flex position where employees must be able to commit to a variable schedule.
You embrace technology-forward care delivery, utilizing telehealth, in-app messaging, and a variety of digital tools to serve members at significant scale.
Evaluate and treat patients remotely utilizing a variety of digital tools to manage care and oversee technology outputs.
Communicate effectively to drive member engagement and articulate clinical reasoning to drive product development.
Knowledgeable about biopsychosocial model, patient-centered MSK care, behavior change models, pain neuroscience education, and evidence-informed practice.
Provides high caliber of service resulting in high customer satisfaction and improved clinical outcomes.
Manages patients safely and efficiently given a large and varied caseload.
You have 2-4 years of clinical physical therapy experience practicing in an orthopedics setting, evaluating and treating a variety of MSK conditions.
At least 1 year of in person or telehealth Pelvic Health clinical experience and completion of:
Herman & Wallace Level 1 and/or Level 2b
APTA CAPP-Pelvic Level 1 and/or Level 2 Pelvic Health training
Evidence In Motion Pelvic Health I and/or II
Herman & Wallace PRPC
ABPTS Pelvic & Women’s Health Clinical Specialist
Evidence in Motion Pelvic Health Specialist Certification
or equivalent pelvic health continuing education/certification that includes content focused on: pelvic anatomy and function, bladder and bowel dysfunction, pelvic pain, prolapse, sexual and vulvovaginal conditions, internal/external examination, clinical reasoning and referral, evidence-based exercise, manual therapy, biofeedback, relaxation, and behavioral interventions.Medical fluency in Spanish (written and verbal, to be validated during the interview process)
Graduate of an accredited Physical Therapy program with a Doctorate of Physical Therapy (DPT).
Licensed to practice Physical Therapy in at least 1 state of the United States. Ability to complete required documentation to secure additional state licenses upon receipt of offer, within a timely manner.
Willing to work across time zones to serve a geographically diverse member population.
Serve as a visible member of our care team, which requires your name and photograph/likeness to appear in our product and associated marketing materials.
You must be able to deliver telehealth services in a private, professional space with reliable, strong internet connectivity and within the United States.
Able to work evenings.
Your current and foreseeable future state of residence is within: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Puerto Rico, U.S. Virgin Islands
Telehealth: Demonstrates excellent and clear decision making to evaluate, treat, and manage MSK members, including some pelvic health, utilizing a biopsychosocial model as appropriate.
Effective Patient Management: Manages a large and varied caseload of members safely and efficiently, utilizing a variety of digital tools to manage care and communicate effectively.
Effective Communication: Able to communicate effectively and clearly, both written and verbally, with members, colleagues, and other professionals.
Change Agility: Highly adaptable to taking on new workflows, processes and challenges within a fast-paced environment by employing critical thinking and creative problem-solving.
Able to work weekends
Additional certifications in orthopedics, pain science, or related specialties
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture and Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Every hire at Hinge Health helps more people move beyond pain and access high-quality musculoskeletal care. As a Contract Recruiter focused on high-volume hiring, you will help us scale our talent acquisition engine by creating strong candidate pipelines, conducting thoughtful and efficient interviews, and moving qualified candidates through the hiring process with speed and care.
You will partner closely with hiring managers and the broader Talent Acquisition team to understand hiring needs, maintain healthy funnels, and deliver an inclusive, high-quality candidate experience. This is a hands-on role for a recruiter who enjoys operating at pace, managing multiple priorities, and making a measurable impact through consistent execution.
Ramp quickly on Hinge Health’s mission, recruiting processes, tools, interview philosophy, and the roles supported by the team.
Establish strong working relationships with hiring managers and Talent Acquisition partners through structured intake meetings, clear expectations, and proactive communication.
Begin partnering on a defined set of high-volume requisitions, conducting recruiter screens and interviews, and building active candidate pipelines.
Consistently deliver high-volume hiring outcomes by moving candidates efficiently through the funnel while balancing speed, quality, and candidate experience.
Build and maintain qualified pipelines through a combination of inbound review, targeted sourcing, outreach, referrals, and ongoing talent relationship management.
Provide a structured and compelling candidate experience through timely communication, thorough interview preparation, clear expectations, and thoughtful follow-up.
2+ years of recruiting or talent acquisition experience, including experience supporting high-volume hiring.
Experience conducting structured recruiter screens or interviews and evaluating candidates against defined qualifications.
Experience building candidate pipelines, managing recruiting activity in an applicant tracking system, and maintaining accurate candidate records.
Experience recruiting for multiple roles or functions in a fast-paced, high-growth environment.
Experience using sourcing tools such as LinkedIn Recruiter and applicant tracking systems such as Ashby or comparable platforms.
Experience working as a contract recruiter, agency recruiter, or embedded recruiting partner.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
As a Senior Site Reliability Engineer (SRE) at Hinge Health, you will play a pivotal role in ensuring the reliability, scalability, and performance of our digital health platform. You’ll work closely with engineering, product, and operations teams to design, build, and maintain robust infrastructure and automation solutions that support our mission to deliver outstanding member experiences and improved health outcomes. This is a high-impact, cross-functional role where your expertise will directly influence the stability and growth of our core services, enabling Hinge Health to scale efficiently and securely.
You’ll be part of a collaborative, innovative team that values operational excellence, continuous improvement, and a culture of learning. Your work will be essential in driving the evolution of our platform, supporting rapid product development, and ensuring our systems meet the highest standards of reliability and security.
Own and lead projects in your domain: turn ambiguous goals into sequenced plans, and set new projects up for success in production, including SLOs, observability, safe rollout and on-call readiness.
Design and maintain scalable, secure cloud infrastructure. Drive adoption of Infrastructure as Code (IaC) and config management practices, and establish reusable patterns and standards for your domain.
Build self-service tooling and standardized workflows for deployment, monitoring and infrastructure management.
Lead incident response and participate in the on-call rotation. Drive post-incident reviews and RCAs that reduce MTTD/MTTR and prevent repeat incidents.
Define SLOs for the systems you own, track key reliability metrics, and use them to prioritize stability work, capacity planning and disaster recovery.
Partner with engineering, product and security teams on CI/CD, observability and safe launches. Author design docs and influence architectural decisions with a focus on operational excellence.
Evaluate and implement tools that improve reliability and developer productivity, including AI-assisted tooling used safely. Be a go-to expert in your area and bring new ideas to the roadmap.
Mentor engineers through pairing, code review and onboarding materials, and contribute to hiring.
Bachelor’s degree in Computer Science, Engineering, or a related field.
3+ years of experience in Site Reliability Engineering, DevOps or related roles, including production on-call.
Experience with cloud infrastructure (AWS preferred, or equivalent depth on another major cloud) and container orchestration (e.g., Kubernetes).
Hands-on experience with Infrastructure as Code tools (e.g., Terraform).
Familiarity with logging and observability tools (e.g., Datadog, Grafana, New Relic).
Expertise in CI/CD pipeline design, usage and implementation (e.g., GitHub Actions, GitLab, Jenkins).
Proficiency in at least one programming or scripting language (e.g., Python, Go, Bash).
Experience in a high-growth, fast-paced technology or healthcare environment.
Practical judgment on where AI tools help and where they don’t.
Experience with monitoring, alerting, and incident response best practices, including defining SLOs.
Strong communication and collaboration skills, with experience working in cross-functional teams.
Experience with performance tuning, capacity planning, and disaster recovery.
Demonstrated ability to mentor junior engineers and lead technical projects.
Deep knowledge of security best practices and compliance frameworks (e.g., HIPAA, SOC 2).
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
As part of our Member Support team, you'll assist current and prospective members throughout their journey with Hinge Health. In this multifaceted role, you’ll become an expert in all things Hinge Health including our program’s offerings, eligibility and enrollment, and billing. You’ll use critical thinking and problem-solving skills to address member questions and concerns while navigating between multiple tools and systems. Your goal will be to provide top-notch and efficient resolutions for members and deliver a best-in-class experience.
Though entry-level, this position is ideal for an applicant with 1-2 years in a member-facing role. The right candidate will be solution-oriented with a growth mindset, the ability to work independently, and have strong writing and interpersonal skills.
We’re rapidly-growing, which means things here evolve quickly and you will need to be adaptable and comfortable with some ambiguity. This also means that you’ll have the opportunity to grow in your role as the company grows, and contribute to its future success. We’re firm believers in letting you own your role and strongly encourage continuous learning and development.
Become an expert in all things Hinge Health, including solutions to common member challenges and troubleshooting techniques
Strengthen the members’ relationship with Hinge Health by interacting with them in a friendly, yet professional manner while providing best-in-class support, answering questions and providing solutions in a timely, efficient manner across email, phone, and chat
Ensure prompt and clear communication for Members while conveying warmth and empathy
Available to work a variable schedule, with work hours based on business needs. This includes shifts within our hours of operation (4:00am–8:00pm PST), which may include evenings, weekends, and holidays as required.
At least one year of experience in a call center or customer-facing role
Excellent Member facing communication skills (spoken and written), along with strong soft skills
Confidence managing multiple processes and workflows simultaneously
Able to effectively work in a remote environment and be depended on for excellent punctuality and communication
Bachelor’s degree or equivalent experience
Experience working in a remote environment
Experience working in fast paced environments
Familiarity with HIPAA regulations
Experience with Zoom Contact Center and Zendesk, or similar call and ticketing systems
Experience working with AI
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We’re looking for a mission-driven growth marketer to become our hands-on owner of the paid search channel. Paid search is currently the largest of our digital paid media channels and a significant driver of enrollments, so your work directly ties to furthering Hinge Health’s mission to improve the lives of people suffering from chronic conditions.
You’ll join the paid media pod, the fastest-growing group of channels on the Growth team, with real autonomy to decide what the work is and how it gets done. As we launch new products, you’ll build the keyword strategy that takes Hinge Health into new categories and puts our care in front of more people who need it. The right candidate wants to go deep on one channel and loves working on both strategy and the details.
Own paid search end to end: Build, launch, and manage campaigns across Google Ads and Microsoft Advertising, covering branded and non-branded search, Performance Max, and related formats.
Shape the channel strategy: Translate insights from new product launches, audience research, and company goals into channel strategy and experimentation roadmap.
Turn data into experiments: Find insights in the numbers and use them to design tests on messaging, ad formats, and other ad features.
Build optimized workflows: Create the playbooks, reporting, and automation, including AI-assisted workflows, that help the channel run smoothly, and accelerate test and learn cycles.
Own channel reporting: Create regular performance reporting on pacing, efficiency, and test results, and translate results into clear next steps.
Manage the platform relationship: Serve as our point of contact with Google account representatives, staying current on new features, betas, and policy changes that help us scale.
Collaborate cross-functionally: Work with the creative team on developing ad creative, with Data Science on tracking and measurement, and with the broader Growth team on how paid search fits into the overall acquisition strategy.
An owner of the channel: You own paid search end to end from the idea through strategy, execution, and optimization.
A data-driven experimenter: You dig into the data to find an insight, then design an experiment around it. You’re driven by curiosity and love to see which experiments work.
A detail-minded strategist: You are meticulous, and you own your numbers. You can also step back from the account and think about where the channel as a whole should go.
A Learn-it-all: You are always willing to learn and improve, whether that’s a new Google Ads feature, a new ad platform, or a better way to run your own week.
A mission-driven marketer: You care about making quality care easier to get, and you want your work tied to that.
3+ years of experience managing paid search campaigns, including hands-on Google Ads work managing bid settings, determining campaign structure, and conducting keyword research.
Proven track record of managing meaningful budgets and hitting acquisition growth and efficiency goals
Experience using Mode, Mixpanel, Google Analytics or similar tools to build reports and analyze performance
Proven success managing a large paid search program, with budgets of at least $3 million annually
Demonstrated use of Claude Code, Codex, or similar tools to build workflows that support campaign strategy and execution
Working knowledge of SEO and AEO and how they intersect with paid search
Experience running structured tests on ad copy, landing pages, and other campaign settings and translating results into action
Hands-on Microsoft Advertising campaign management
A track record of testing emerging ad formats, including ChatGPT Ads
Background in healthcare or another regulated industry
This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week for a full 8-hour business day. On remote days, employees are expected to work during core business hours with flexibility. The office is part of a dog-friendly workplace program, and while travel is not regularly required, occasional off-site/on-site events may occur. Physical demands are minimal and primarily involve standard office activities such as sitting, typing, and video conferencing.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is a digital health company focused on delivering evidence-based solutions for musculoskeletal (MSK) pain. By combining personalized exercise therapy with virtual care, Hinge Health helps people manage and reduce chronic pain while improving quality of life and reducing healthcare costs.
The Financial Systems team builds and operates the billing and financial infrastructure that powers how Hinge Health makes money. Our systems support the movement of revenue-critical data across products, payers, and internal financial workflows. As Hinge Health expands into new products such as HingeSelect, introduces more complex payment models, adds multi-payer integrations, and grows globally, we need engineers who can build systems that are correct, observable, secure, and resilient at scale.
We are looking for a Backend Software Engineer who is excited to work on high-impact financial systems where correctness and reliability matter. You will help design the technical foundations for billing and financial workflows, improve the traceability of money-related data, and make it easier for our product, operations, and Finance partners to deliver a seamless experience for members and customers.
The ideal candidate thrives in cross-functional collaboration, is comfortable with ambiguity, and takes a systems-thinking approach to problems involving data integrity, integrations, operational workflows, and long-term maintainability. You care about the details, understand the customer impact of financial systems, and take ownership from design through production operation.
Backend engineers at Hinge Health contribute to their team’s success by architecting and implementing end-to-end solutions, well-tested and performant APIs, and durable data models. You will profile systems to stay ahead of scaling bottlenecks, participate in thoughtful and constructive code reviews, and help maintain a high engineering bar.
We practice continuous deployment and expect owner-operators to support the systems they build in production. Our production systems rely on Golang, gRPC, AWS, Postgres, Redis, and Temporal. Our workflow is trunk-based CI/CD, and our security and compliance posture reflects the standards required for healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
Deliver large projects across billing and financial workflows, often acting as a maintainer for key code repositories.
Design and evolve reliable services, APIs, and data models for revenue-critical systems, including billing flows, payment-model changes, payer integrations, and financial data movement.
Build for correctness and traceability by establishing clear data ownership, durable workflows, idempotent processing, strong validation, and actionable audit and operational signals.
Break down complex, cross-functional problems into manageable tasks, enabling steady delivery while identifying and resolving root causes of incidents and data discrepancies.
Collaborate with Product, Finance, Operations, Data, and partner engineering teams to define requirements, roadmap technical strategy, and balance short-term delivery with long-term system health.
Improve the maintainability, availability, performance, and observability of financial systems, including developer tooling and operational runbooks.
Mentor and support junior engineers through thoughtful code reviews, pairing, design feedback, and knowledge sharing.
Communicate technical ideas clearly to technical and non-technical partners, and document decisions and workflows so they remain understandable as the team grows.
Integrate and leverage AI technologies to automate engineering and operational processes and enhance product capabilities, while preserving appropriate review and control for financial workflows.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, or a related technical field.
3+ years of non-internship, full-time professional software development experience.
2+ years of experience with at least one programming language.
2+ years of experience across the full software development life cycle, from design through production support.
Experience delivering large software projects or features in a production environment.
Proficiency in at least one modern programming language, such as Golang, Python, Java, or JavaScript/TypeScript.
Experience designing and operating backend services, APIs, data models, and asynchronous or distributed workflows.
Experience working with relational databases and integrations where data integrity, failure handling, and observability are important.
Demonstrated ability to work effectively with cross-functional partners and communicate technical trade-offs clearly.
Experience building billing, payments, revenue, accounting, claims, or other financial systems.
Familiarity with distributed systems, event-driven architectures, workflow orchestration, and scalable cloud services.
Experience with Golang, Python, gRPC, Postgres, Redis, Temporal, AWS\\
Experience improving data quality, operational visibility, incident response, or developer tooling for critical systems.
Experience mentoring or onboarding junior engineers.
Experience with AI technologies for software design, coding assistance, or process automation.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health is a digital health company focused on delivering evidence-based solutions for musculoskeletal (MSK) pain. By combining personalized exercise therapy with virtual care, Hinge Health helps people manage and reduce chronic pain while improving quality of life and reducing healthcare costs.
The Financial Systems team builds and operates the billing and financial infrastructure that powers how Hinge Health makes money. Our systems support the movement of revenue-critical data across products, payers, and internal financial workflows. As Hinge Health expands into new products such as HingeSelect, introduces more complex payment models, adds multi-payer integrations, and grows globally, we need engineers who can build systems that are correct, observable, secure, and resilient at scale.
We are looking for a Backend Software Engineer who is excited to work on high-impact financial systems where correctness and reliability matter. You will help design the technical foundations for billing and financial workflows, improve the traceability of money-related data, and make it easier for our product, operations, and Finance partners to deliver a seamless experience for members and customers.
The ideal candidate thrives in cross-functional collaboration, is comfortable with ambiguity, and takes a systems-thinking approach to problems involving data integrity, integrations, operational workflows, and long-term maintainability. You care about the details, understand the customer impact of financial systems, and take ownership from design through production operation.
Backend engineers at Hinge Health contribute to their team’s success by architecting and implementing end-to-end solutions, well-tested and performant APIs, and durable data models. You will profile systems to stay ahead of scaling bottlenecks, participate in thoughtful and constructive code reviews, and help maintain a high engineering bar.
We practice continuous deployment and expect owner-operators to support the systems they build in production. Our production systems rely on Golang, gRPC, AWS, Postgres, Redis, and Temporal. Our workflow is trunk-based CI/CD, and our security and compliance posture reflects the standards required for healthcare, including HIPAA, HITRUST, SOC 2, and CCPA.
Deliver large projects across billing and financial workflows, often acting as a maintainer for key code repositories.
Design and evolve reliable services, APIs, and data models for revenue-critical systems, including billing flows, payment-model changes, payer integrations, and financial data movement.
Build for correctness and traceability by establishing clear data ownership, durable workflows, idempotent processing, strong validation, and actionable audit and operational signals.
Break down complex, cross-functional problems into manageable tasks, enabling steady delivery while identifying and resolving root causes of incidents and data discrepancies.
Collaborate with Product, Finance, Operations, Data, and partner engineering teams to define requirements, roadmap technical strategy, and balance short-term delivery with long-term system health.
Improve the maintainability, availability, performance, and observability of financial systems, including developer tooling and operational runbooks.
Mentor and support junior engineers through thoughtful code reviews, pairing, design feedback, and knowledge sharing.
Communicate technical ideas clearly to technical and non-technical partners, and document decisions and workflows so they remain understandable as the team grows.
Integrate and leverage AI technologies to automate engineering and operational processes and enhance product capabilities, while preserving appropriate review and control for financial workflows.
Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.
Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, or a related technical field.
3+ years of non-internship, full-time professional software development experience.
2+ years of experience with at least one programming language.
2+ years of experience across the full software development life cycle, from design through production support.
Experience delivering large software projects or features in a production environment.
Proficiency in at least one modern programming language, such as Golang, Python, Java, or JavaScript/TypeScript.
Experience designing and operating backend services, APIs, data models, and asynchronous or distributed workflows.
Experience working with relational databases and integrations where data integrity, failure handling, and observability are important.
Demonstrated ability to work effectively with cross-functional partners and communicate technical trade-offs clearly.
Experience building billing, payments, revenue, accounting, claims, or other financial systems.
Familiarity with distributed systems, event-driven architectures, workflow orchestration, and scalable cloud services.
Experience with Golang, Python, gRPC, Postgres, Redis, Temporal, AWS\\
Experience improving data quality, operational visibility, incident response, or developer tooling for critical systems.
Experience mentoring or onboarding junior engineers.
Experience with AI technologies for software design, coding assistance, or process automation.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We are looking for a Staff Software Engineer to shape the systems that give Hinge Health care-team members a clear, actionable view of the people they support. Member Records is the care-team-facing context layer within CareHub: it brings together member history, clinical context, active programs, program focus, indications, device and fulfillment status, onboarding progress, and program transitions so care teams can spend less time navigating fragmented systems and more time delivering personalized care.
As a hands-on technical leader, you will help define the architecture and technical direction for Member Records while continuing to build production software. You will work across the user interface, backend services, APIs, and data models, partnering with Product, Design, Clinical, Quality, and adjacent engineering teams. You will turn complex healthcare workflows into reliable, intuitive experiences and lead work from discovery and technical design through implementation, launch, and operational support.
This is an opportunity to own a meaningful product area end to end, influence technical decisions beyond your immediate team, and raise the quality, reliability, and effectiveness of the systems and engineers around you.
Lead the architecture and end-to-end delivery of complex, cross-service Member Records initiatives—from discovery through production—bringing clarity to ambiguous requirements, dependencies, and trade-offs.
Set and advance a multi-quarter technical direction for Member Records in partnership with engineering and product leadership.
Establish durable technical patterns for APIs, domain models, integrations, testing, observability, and secure handling of member data.
Mentor and support junior engineers, providing thoughtful code reviews and real-time pairing.
Integrate and leverage AI technologies to automate processes and enhance product features.
Raise the engineering bar through high-quality design and code reviews, pairing, mentoring, hiring participation, and coaching other engineers toward greater technical ownership.
Strengthen operational ownership by defining meaningful health metrics, improving incident response, and addressing root causes rather than symptoms.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
This is a Bengaluru-based role that involves regular interaction and collaboration with Hinge Health colleagues in San Francisco, CA.
Time zones: San Francisco is in the Pacific Time Zone, which is 12 hours and 30 minutes behind India Standard Time (e.g., 8am in San Francisco is 8:30pm in Bengaluru).
Hours: Applicants should be open to meetings in the late evening following India Standard Time to align with San Francisco working hours (8am - 6pm PT).
Bachelor’s Degree in Computer Science or related technical degree
9+ years of professional software engineering experience, with meaningful experience delivering production software.
3+ years hands-on experience with TypeScript and modern React application development.
3+years backend experience with Node.js, service development, API design, and integration patterns.
1+ years of experience in mentoring and leading junior team members, collaborating effectively with cross-functional teams, and contributing to project planning and decision-making
Experience with using AI tools such as Github copilot or Cursor
Full stack engineer with strong experience to backend technology like NodeJS, RDBMS
Exposure to microservices, distributed systems, containerization,
Experience taking ownership of features from technical design through launch and ongoing production support.
Strong understanding of software engineering fundamentals, including testing, observability, performance, availability, and secure development practices.
Ability to communicate technical decisions clearly to both technical and non-technical partners.
A collaborative, product-minded approach and the ability to work effectively in a remote, cross-functional environment.
Familiarity with AI-assisted software development or integrating AI capabilities into production workflows.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: In addition to comprehensive medical, dental, and vision coverage, we provide employees and their family members with Group Medical Coverage (GMC), Group Term Life Insurance (GTL), and Group Personal Accident Insurance (GPA).
Well-being & Growth: We offer a lifestyle stipend to support your overall well-being, along with learning and development opportunities to help you grow both personally and professionally.
Ownership: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join Hinge Health’s Hardware organization and help build safe, reliable, scalable healthcare products that improve how people move beyond pain. As a Sr Design Quality Engineer, you’ll be a core member of cross-functional product development teams, guiding design quality from early concept through commercialization and design transfer.
You’ll bring practical expertise in design controls, risk management, verification and validation, reliability, manufacturability, product development lifecycle activities, and process validation. You’ll partner closely with engineering, product, manufacturing, purchasing, test, supplier engineering, and Regulatory Affairs to help teams move quickly without compromising patient safety, product quality, or compliance.
Build working knowledge of Hinge Health’s quality management system, product development lifecycle, tools, and design-quality practices.
Establish trusted partnerships with hardware, software, systems, product, program management, and Regulatory Affairs stakeholders.
Join active product development programs and begin reviewing requirements, design records, risk documentation, and development plans for quality and compliance gaps.
Own or materially contribute to design-control and risk-management execution across product development programs, from user needs and design inputs through design outputs, verification, validation, and transfer.
Help teams create and maintain complete, accurate, traceable, and inspection-ready design history file records.
Develop and review risk-based verification and validation strategies, including protocols, reports, acceptance criteria, traceability, and objective evidence.
Provide actionable quality feedback on design architectures, component selections, requirements, drawings, interfaces, usability and human-factors considerations, and risk controls.
Drive quality readiness for design transfer and commercialization by partnering with manufacturing, purchasing, test, and supplier engineering on scalable designs, process validation, production readiness, and configuration control.
Lead or support product risk-management activities covering user, design, process, supplier, and software-enabled product risks, and help teams make balanced decisions that protect patient safety.
Support Regulatory Affairs with submissions, responses to regulatory questions, and audit preparation, participation, response development, and follow-up.
Coach and influence engineering teams on design quality, design controls, risk management, data analysis, protocol development, reliability, and design-for-quality methods.
Identify and implement practical improvements to quality workflows, templates, instructions, and cross-functional ways of working as Hinge Health scales its medical-device product organization.
A quality engineering subject matter expert who can guide cross-functional teams through complex, regulated product development and commercialization activities.
A risk-based decision maker who protects patient safety and product quality while thoughtfully balancing schedule, cost, technical, and business constraints.
An owner who solves complex problems with minimal oversight, follows issues through to resolution, and escalates risks that could affect safety, compliance, or launch readiness.
A clear communicator who can translate complex technical, quality, and regulatory information for engineers, cross-functional partners, and executive stakeholders.
A collaborative coach who makes design quality practical and relevant, helping teams adopt strong practices without relying solely on authority or procedure.
A Learn-it-all who stays curious about evolving medical-device standards, software-enabled products, reliability methods, and better ways to scale quality.
Bachelor’s degree in electrical engineering, mechanical engineering, systems engineering, mathematics, physics, or a related technical field.
6+ years of experience in quality engineering or a related field, including at least 4 years in a medical-device design and development environment.
3+ years of experience applying design controls and risk management from early design and development through commercialization, including experience with electromechanical systems and applicable medical-device standards such as ISO 13485, ISO 14971, IEC 60601, IEC 62304, and 21 CFR Part 820.
Advanced degree in engineering, mathematics, physics, or a related technical field.
Experience with software as a medical device (SaMD) and software in a medical device (SiMD).
Experience navigating a quality management system with minimal oversight across individual product development projects.
Demonstrated ability to make balanced risk decisions, build consensus, and work through complex technical challenges.
Experience coaching, mentoring, or teaching engineering teams in design quality, data analysis, protocol development, reliability, or design-for-quality methods.
Experience communicating complex quality, technical, and regulatory information to executive management.
This is a hybrid role based in the San Francisco office, requiring in-person attendance three days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences, and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care, from acute injury to chronic pain to post-surgical rehabilitation, through personalized, evidence-based care.
As the preferred partner to 60+ health plans, PBMs, and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,800 employers. The company is headquartered in San Francisco, with additional offices in Montreal and Bangalore.
Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401(k) retirement plan options, which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.
We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application, you are acknowledging that we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Hinge Health recognizes the value of design. As a Staff Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating cohesive, intuitive, and high-quality product experiences. Our team is at the center of solving impactful problems for millions of members and the clients, partners, and operators who help deliver their care.
In this role, you’ll help shape the future of Hinge Health’s enterprise products, with a focus on B2B web applications that support internal operations and client-facing self-service. You’ll design experiences across products such as Ops Hub and ClientHub, as well as the workflows, integrations, and applied AI capabilities that help clients, partners, and Hinge Health operators complete tasks more efficiently. Your work will reduce manual effort, improve response times, standardize outcomes, and make complex operational processes easier to understand and use.
As a Staff Product Designer, you’ll collaborate with Product, Engineering, Data, Customer Success, Operations, and other cross-functional teams to create intuitive, scalable solutions from concept to execution. You’ll lead through ambiguity, connect user needs with business outcomes, and bring strong craft across research, interaction design, visual design, systems thinking, and prototyping. You’ll also help establish the design direction for enterprise experiences that improve self-service task completion, increase automation coverage, and support client retention.
We’re looking for designers who excel at simplifying complex challenges, care deeply about the quality of their work, have a strong track record of shipping impactful experiences, bring a growth mindset, and are excited to explore how AI can improve enterprise workflows. This is a high-impact role at an especially exciting time in Hinge Health’s journey, as we build the next generation of intelligent tools and experiences for our clients, partners, and internal teams.
Shape product vision and strategy: Lead design direction across complex problem spaces, connecting user needs, business goals, and technical possibilities into a clear path forward.
Design efficient, AI-enabled experiences: Apply strong product design judgment to simplify complex workflows, identify high-leverage opportunities for AI and automation, and help people complete tasks faster with less manual effort.
Raise the quality and scalability of the product: Apply strong interaction and visual design craft, contribute to scalable patterns and systems, and help establish a consistently high bar for the team.
Use insight and experimentation to guide decisions: Combine research, data, prototyping, and emerging tools to explore opportunities, test ideas, and improve outcomes over time.
Influence through collaboration and communication: Partner closely with Product, Engineering, Data, Operations, and other cross-functional teams to align on priorities, make decisions, and deliver highly effective, efficient operational experiences.
Grow the team and champion inclusive design: Mentor other designers, share your perspective, and ensure the experiences we create are accessible and inclusive.
Design craft mastery: Expertise in interaction and visual design, with a track record of advancing the craft and inspiring excellence across teams.
Strategic problem-solving: Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms.
Data-informed design: Proficient in forming hypotheses, running/facilitating user research, and leveraging data science insights to optimize experiences.
Influence and communication: Highly effective communicator with the ability to align teams and influence senior stakeholders around design direction.
Mentorship and team development: Demonstrated success mentoring designers and elevating the overall quality and impact of team output.
Prototyping and innovation: Deep prototyping skills with Figma and AI tools used to drive product alignment, experimentation, and innovation.
System-level design thinking: Expertise in scalable flows, component design, and building cohesive design systems.
Research synthesis and strategic insight: Fluency in synthesizing research and data, translating insights into actionable, strategic design opportunities.
Degree type, equivalent to a 4 year degree or Bachelors.
Experience designing for complex workflows: Strong ability to simplify complexity and create clear, efficient experiences across multiple roles, systems, and edge cases.
Proven facilitation skills: Track record of running pillar- or org-level workshops to align cross-functional partners on large, complex initiatives and move teams toward clear decisions.
Executive-level influence: Skilled in facilitating executive meetings, guiding conversations, framing decisions, and ensuring proper validation and checkpoints before moving forward.
Motion design expertise: Solid experience using animation to communicate status, transitions, and feedback while adding clarity and delight.
AI prototyping and exploration: Hands-on experience using AI development tools to prototype and test ideas, along with curiosity to explore emerging tools that accelerate design exploration and elevate quality.
Design innovation: Excited to redefine spaces with novel and delightful ideas, drawing inspiration from unexpected sources.
Multi-surface product design: Proficient across desktop and mobile, delivering cohesive experiences across surfaces.
Passion for healthcare or fitness: Committed to helping others live healthier lives through thoughtful design and technology, with relevant industry experience.
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Join the team transforming how health care is delivered by pairing innovative technology and connected devices with a top-notch care team. As Senior Manager, Physical Therapy, you will lead multiple Physical Therapy teams and ensure high-quality, technology-enabled care is delivered at scale.
You will translate department strategy and OKRs into clear execution plans, allocate resources across your teams, and scale operating practices that improve access, capacity, quality, clinical outcomes, employee experience, and cost. You will lead through 5–7 PT Managers, coaching them to improve performance and velocity while holding them accountable for team results, talent, execution, and responsible use of resources.
This role owns execution of the PT operating model within its remit, including workforce and capacity planning, performance management, clinical operations processes, and escalation paths. You will partner with leaders across Clinical Operations, including health coaching, dietitians, medical specialists, and care coordination, as well as adjacent cross-functional teams (Product, Commercial, Quality, L&D, etc.) to deliver programs, manage dependencies, and drive process change and continual improvement.
Build trusted relationships with your team of and PTs, peer leaders, and cross-functional partners; understand team health, operating rhythms, goals, and key risks.
Establish a clear view of performance across your teams, including access, capacity, service levels, utilization, quality, clinical outcomes, member satisfaction, employee experience, compliance, and cost.
Align your teams to the PT operating plan, near-term priorities, escalation paths, and decision rights.
Identify the highest-leverage opportunities to improve execution, manager effectiveness, and consistency across teams.
Translate department-level OKRs into executional plans, and make thoughtful resource allocation decisions across teams.
Establish consistent management systems for capacity planning, performance management, quality controls, clinical operations processes, and risk escalation.
Coach PT Managers to address performance gaps early, develop their teams, and deliver predictable results against agreed metrics.
Lead or contribute to cross-functional programs, proactively managing dependencies, stakeholder expectations, risks, and blockers.
Build a strong, layered leadership team by hiring, coaching, and developing leaders; create a ready bench and act decisively when performance gaps persist.
Scale effective practices across the PT organization and improve the reliability, efficiency, and quality of the operating model.
Lead change within the PT organization and across Clinical Operations, including technology and AI adoption, while supporting teams through transitions and maintaining performance and engagement.
Influence leaders and cross-functional stakeholders to drive process improvements and make sound tradeoffs across quality, outcomes, employee experience, and cost.
Sustain a culture of accountability, learning, and high performance, including consistently strong management and engagement scores.
A healthcare operations leader who has managed leaders and has led multiple teams or program areas in a fast-moving clinical environment.
A strategic translator who turns department strategy into practical plans, clear priorities, measurable outcomes, and consistent execution.
A system builder who can identify what works on one team and scale it through repeatable operating mechanisms, including capacity planning, performance management, quality controls, and escalation paths.
A talent developer who changes the trajectory of leaders and individual contributors through thoughtful coaching, delegation, feedback, and stretch opportunities.
An effective communicator who is clear, concise, and quick to respond—and who uses written updates and simple visuals to support decisions and alignment.
A learn-it-all who seeks diverse perspectives, challenges assumptions, and continuously improves the way work gets done.
A leader who demonstrates hustle and accountability by resolving dependencies, stewarding resources responsibly, meeting commitments, and addressing risks early.
A hands-on leader who can operate at two altitudes: offering practical guidance when teams need it while giving capable managers the autonomy to lead.
6+ years of experience in healthcare management, care delivery operations, or a related healthcare operating environment, including experience managing managers.
Experience setting operational objectives and work plans, managing resources and labor costs, and using performance metrics to improve quality, outcomes, service, or employee experience.
Experience partnering across multiple clinical disciplines and functions, influencing other senior stakeholders without relying on direct authority.
Experience leading complex organizational change, including adoption of new technology, AI-enabled workflows, or operating processes within a clinical workforce.
Experience leading a large (50+ clinicians), distributed, or remote clinical workforce.
Experience in start-up, digital health, virtual care, or a technology-enabled care model.
Licensed physical therapist or other relevant clinical licensure.
Master’s Degree in Business and/or Healthcare or related fields
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options, which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.
We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application, you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
In this fast paced client-facing role, you will own day-to-day relationships with our employer clients and ensure they are maximizing the benefits from the Hinge Health programs. This role demands a little bit of everything, from being a trusted adviser, project manager, product expert, coach to other team members, and more. You will be responsible for driving adoption with our clients, reporting on program value, managing escalations, expanding product offerings, and securing renewals. This is a cross-functional role that partners with Growth, Sales, Data, Marketing, Operations, Product, and Clinical to provide excellent service for our clients. The ideal candidate will also help contribute to best practices and be open to evolving responsibilities as our team grows.
Driving revenue: Secure best-practice enrollment communications campaigns aimed at achieving annual enrollment goals for your clients.
Long-term client management: Ensure 100% client retention with high client satisfaction (9/10+ NPS scores).
Customer advocacy: Turn clients into advocates to fulfill sales references and Marketing/PR requests.
Product expansion: Ensure your clients are offering Hinge Health’s full suite of products to maximize member impact.
The ideal candidate will have 2 or more years of experience in client success management. Startup experience is a plus, but not a must. They are excellent at project management, building relationships at all levels, managing the demands of a full book-of-business consisting of employer clients, and an expert of communicating effectively with internal and external stakeholders, (e.g. clients, consultants, health plans, cross-functional partners, etc). We are looking for an individual who can effectively balance their client needs with internal resources to drive high customer retention and satisfaction year after year.
Project Management: 2+ years of experience effectively managing a large book of business in various stages of account lifecycle and effectively to use tools and resources to monitor deadlines and deliverables.
Data storytelling: Able to craft a compelling story using data-driven insights to make recommendations to influence customer decisions.
Product Knowledge: Subject matter expert on our product, knowing the specifics and functionalities, and understanding common use cases and best practices. Able to confidently answer questions and present solutions to clients.
Strategic influence: Able to effectively navigate the complexities of a book of business with clients in multiple stages of their lifecycle. Gain insight into client culture, priorities, and goals. Effectively convey client needs internally, driving the resources needed for successful client relationships.
Experience at a high-growth company and understand the associated challenges
Have an understanding of employee benefits, digital health, and the startup work environment
Data integration proficiency, advanced Excel knowledge and skills
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Helping members navigate healthcare starts with clear guidance and support at each step of their care journey. As a Senior Flex Care Coordinator on Hinge Health’s Clinical Operations team, you’ll be a trusted point of contact who helps members navigate specialist visits, imaging, physical therapy, surgery, procedures, and other in-person care. You’ll support HingeSelect, a first-of-its-kind integrated care program, and a broader range of member needs, connecting members, providers, and care teams as new partnerships, pathways, and product capabilities evolve.
This role is called “Flex” for a reason. You’ll bring adaptability, resilience, and a learn-it-all mindset to evolving workflows, tools, and member needs. You’ll embrace technology-enabled care delivery to identify provider options, coordinate referrals and keep digital and in-person care connected.
Please note that this position will support either Eastern or Pacific Time Zone scheduling. Based on team coverage needs, candidates must be available to work their assigned schedule regardless of their location
In your first 3 months, learn the care coordination workflows, tools, and partner processes, and build confidence supporting members through routine next steps.
Provide timely, clear outreach to members and help them understand what to expect as they move from referral to completed services.
Explain provider options, network status, benefits, expected costs, referrals, and prior authorization requirements so members can make informed decisions.
Coordinate specialist evaluations, imaging, physical therapy, surgery, procedures, and other in-person care, following up to help keep care moving.
In your first 6 months, manage a varied caseload with empathy, responsiveness, accurate documentation, and reliable follow-through.
Partner with provider offices and Hinge Health care teams to coordinate appointments, clinical information, transitions, and follow-up to keep digital and in-person care connected.
Identify and work through barriers to care, closing communication loops with members, providers, and internal partners.
In your first year, share insights from member and provider interactions to help improve coordination and the care experience as HingeSelect and Hinge Health’s care model evolve.
You put members first, building trust through empathy, clarity, and follow-through.
You are resourceful and organized, and can navigate health-plan requirements, provider networks, referrals, authorizations, and care transitions.
You communicate clearly and proactively, listen carefully, ask clarifying questions, and close loops with members and partners.
You take accountability for a varied caseload, work accurately, protect member information, and follow through on commitments.
You are change agile and a learn-it-all: you adapt to ambiguity, pick up new tools and workflows quickly, and look for ways to improve care delivery.
4+ years of experience in healthcare administration, care coordination, patient access, medical-office operations, or a related clinical or administrative healthcare setting.
Working knowledge of health-plan and benefits navigation (including payer portals, provider networks, deductibles, copays, referrals, and prior authorization) and experience using EHR/EMR and scheduling systems.
Strong documentation, communication, organization, and attention to detail; ability to work from a private, professional space with reliable internet in an eligible U.S. state.
Associate’s or bachelor’s degree in healthcare administration or a related field.
Medical fluency in Spanish, written and verbal.
Experience in telehealth, digital health, or hybrid care delivery.
Located in the Eastern or Pacific time zone, or able to cover shifts serving those time zones.
This is a non-exempt Flex position - not a full-time, part-time, or PRN position. You must be able to commit to a variable schedule of 25–40 hours per week, based on member needs. Optional overtime may be offered. You’ll receive your schedule outlook at least one month in advance, with your schedule fully confirmed two weeks in advance.
You must be available for varying morning and evening shifts across time zones to support member coverage from 8 a.m. to 5 p.m. Pacific Time. Shifts are a minimum of four hours and a maximum of eight hours per day, except during scheduled overtime. Weekend coverage is not currently supported, but may be added in the future based on business needs and manager approval.
This is a remote role for candidates whose current and foreseeable future state of residence is in one of the following eligible locations:
Alabama, Alaska, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois (excluding the Chicago area), Indiana (excluding the Chicago area), Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland (excluding the Washington, D.C. radius), Massachusetts (excluding the Boston radius), Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire (excluding the Boston radius), New Mexico, New York (excluding the New York City radius), North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island (excluding the Boston radius), South Carolina, South Dakota, Tennessee, Texas (excluding Houston), Utah, Vermont, Virginia (excluding the Washington, D.C. radius), Washington (excluding the Seattle radius), West Virginia, Wisconsin (excluding the Chicago radius), and Wyoming.
As a visible member of our care team, your name and photograph or likeness will appear in our product and associated marketing materials.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI), and migraine care. With over 60 partnerships with health plans, PBMs, and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco, with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: Comprehensive medical, dental, and vision coverage, plus support for gender-affirming care, family and fertility planning, and travel reimbursement when healthcare isn’t available where you live.
Planning for the future: Traditional or Roth 401(k) options with a 2% company match.
Modern life stipends: Support for your learning and development.
Grow with us: Discounted company stock through our ESPP, with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you need assistance or an accommodation due to a disability, let your recruiter know.
By submitting your application, you acknowledge that we use your personal data as outlined in our Personnel and Candidate Privacy Policy.
Beware of phishing attempts: Fraudsters may impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” email addresses. If you receive a suspicious offer, stop communicating and report it to the U.S. FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Are you energized by turning data into strategy, building reporting that executive leadership relies on, and shaping decisions at the highest levels of a growing public company? This role pairs the foundations of FP&A (month-end close, budgeting, forecasting, consolidation) with forward-looking analysis that helps R&D and the broader company determine where to invest and how to scale. You'll be a key contributor to Strategic Finance, trusted partner to business leaders, a thought partner on high-visibility strategic work, and a key contributor to the consolidation and corporate forecasting that tell the story of the whole company.
Why Hinge Health? We're revolutionizing how healthcare gets done, and our B2B2C model gives you a front-row seat to big challenges and even bigger opportunities. As a public company, we operate with rigor and urgency, and your insight will be central to how we keep growing efficiently.
What You'll Do
- Partner with R&D: Drive budgeting, forecasting, and variance analysis for R&D. Work with functional leaders to understand what's driving spend and translate it into clear, decision-ready insights.
- Drive Strategic Analysis: Support and advise on our most important strategic questions around R&D, hardware and AI evolution, including unit economics, return on investment, and how we deploy capital across new and existing product lines. Build models that reveal data trends; turning ambiguity into recommendations.
- Infrastructure Optimization: Translate complex software contract terms into clear financial forecasts collaborating cross-functionally with Procurement and Accounting teams to ensure comprehensive, accurate financial reporting and also, delivering on the forward-looking infrastructure ROI framework.
- Lead the financial evaluation of new business verticals and the creation of business cases to justify strategic projects, ensuring alignment with company growth goals
- Consolidation and Corporate Forecasting: Support the team's financial consolidation, corporate forecast, systems, and reporting work, and serve as a supporting partner during peak periods like quarter-end close, budget, and re-forecast. Work closely with Accounting to ensure accurate, timely data flow and tie-out between the actuals and the forecast.
- Reinvent Reporting: Automate and improve the reports and dashboards leadership depends on, and help keep our planning and consolidation systems (e.g., Adaptive) running smoothly and continuously improving.
- Lead with AI: Use AI to supercharge our financial analytics, dashboard reporting and workflows, and bring fresh ideas for making the team faster and sharper.
- Challenge the Status Quo: Don't just crunch numbers. Question the process, think boldly, and help turn financial analysis into action.
- Collaborate and Conquer: We value people who are low-ego, solution-oriented, and energized by partnering across teams.
- Own Your Impact: You'll have real autonomy and responsibility. We'll trust you to lead workstreams and deliver results, even with lean resources.
What We're Looking For
- 7+ years of experience in strategic finance, equity research, investment banking, business operations, or a related analytical role, ideally with some time in a fast-paced, high-growth environment
- Demonstrated ability to evaluate and advise on strategic investments and business cases using and building analyses around ROI, unit economics, and margin or cash flow impact
- Excellent communication skills, with the ability to synthesize and present insights to both technical and non-technical audiences and to influence senior stakeholders
- Strong command of corporate finance principles, with experience in monthly close, budget versus actual analysis, financial modeling, and sensitivity and scenario analysis
- Solid business acumen; with prior experience working in a high-scaling software or healthcare company
- Ability to navigate complex business decisions through excellent stakeholder management and seamless cross-functional collaboration
- Familiarity with financial planning and consolidation systems (e.g., Adaptive, Workday)
- Advanced AI proficiency with tools such as Claude, Open AI and Glean, and financial modeling skills in Excel or Google Sheets
- Organized, detail-oriented, and intellectually curious, and comfortable working through ambiguity independently
- Located in the San Francisco Bay Area and excited to be in the office three days per week
Preferred Qualifications
- Experience partnering with R&D, engineering, product, or other functional organizations, especially in high-growth tech, healthcare, software or hardware businesses
- Experience with financial consolidation and corporate forecasting, or the demonstrated ability to learn them quickly
- Solid accounting knowledge (how the three financial statements connect, the close process, GAAP vs. non-GAAP)
- Hands-on experience administering or building in Adaptive or a similar planning tool
- Experience with Mode Analytics and SQL
- Passion for using AI to improve team efficiency
- High interpersonal intelligence, including strong listening skills and the potential to influence
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We’ve noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We’re looking for experienced sales professionals to join our Commercial Team as an individual contributor selling into the employer benefit space within a defined territory. The open territory consists of Rocky Mountain: MT, ID,NV,AZ,UT,WY,CO,ND,SD,NE,KS,OK,NM. You must reside in this territory to be considered. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our mid market customers (2,000-7,500 lives). You'll have visibility into the entire company, work side-by-side with our co-founders and product team, and lead commercial strategy sessions.
Work individually, and with Partnerships & Marketing to develop and maintain a healthy pipeline of self-insured employer clients ranging from 2,000-7,500 lives in your region.
Independently take deals from initial to conversation to close (both up-sell current clients and sell net-new business).
Collaborate with legal on contract negotiation & signature
Collaborate with Customer Success to ensure successful implementation of our program, as well as renewals / upsells.
Contribute to product roadmap by feeding back the customer's voice
You must reside in this territory to be considered.
Bachelor degree and at least 5 years work experience.
Background in employer sales, with a history of closing small and mid-large, complex deals with a long sales-cycle.
Subject matter expertise in healthcare, employee health benefits, chronic disease management, or digital health
History of consistently attaining / exceeding quota.
Preferred Qualifications
Excellent project management, organization, and communication skills.
Comfortable working with the ambiguity of a fast-paced startup - ability to innovate, and solve problems creatively
Desire to learn, grow, develop, and eventually mentor future team members
About Hinge Health
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture and Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We’re looking for an experienced sales professional to join our Commercial Team as an individual contributor selling into the employer benefit space within a defined territory. The open territory consists of Texas and Oklahoma. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our SMB market customers ( under 4,000 lives). You'll have visibility into the entire company, work side-by-side with our leadership, product team, and lead commercial strategy sessions.
Work individually, and with Partnerships & Marketing to develop and maintain a healthy pipeline of self-insured employer clients under 4,000 lives in your region.
Independently take deals from initial conversation to close.
Collaborate with legal on contract negotiation & signature
Collaborate with Customer Success to ensure successful implementation of our program, as well as renewals / upsells.
Contribute to product roadmap by feeding back the customer's voice
You must reside in the open territory to be considered. The open territory consists of Texas & Oklahoma.
Bachelor degree and at least 3 years of work experience.
Background in employer sales, with a history of closing large, complex deals with a long sales-cycle.
Subject matter expertise in healthcare, employee health benefits, chronic disease management, or digital health
History of consistently attaining / exceeding quota.
Excellent project management, organization, and communication skills.
Comfortable working with the ambiguity of a fast-paced startup - ability to innovate, and solve problems creatively
Desire to learn, grow, develop, and eventually mentor future team members
Have a sense of humor and like to have fun. We work hard, but we laugh a lot too.
Startup experience
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development budget, use the mental health to support therapy costs, and lifestyle stipends to cover your favorite wellness services, and work-from-home equipment.
Flexible vacation and paid time off: Employees have flexibility to choose when, how, and why they take time off to rest and recharge. Exempt employees can take advantage of our flexible pto program. Nonexempt employees can utilize up to two weeks of sick time and up to 17 days of vacation per year, including mental health days.
In Office Perks: Daily lunch, coffee/tea and office snacks, and weekly social hours.
Other compensation: At Hinge Health, we want every employee to be invested and rewarded in the future success of the company. All full-time positions are eligible for equity.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We’re looking for an experienced sales professional to join our Commercial Team as an individual contributor selling into the employer benefit space within a defined territory. The open territory consists of Mid-Atlantic: KY,WV,MD,VA,NC,SC & DC. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our SMB market customers ( under 4,000 lives). You'll have visibility into the entire company, work side-by-side with our leadership, product team, and lead commercial strategy sessions.
Work individually, and with Partnerships & Marketing to develop and maintain a healthy pipeline of self-insured employer clients under 4,000 lives in your region.
Independently take deals from initial conversation to close.
Collaborate with legal on contract negotiation & signature
Collaborate with Customer Success to ensure successful implementation of our program, as well as renewals / upsells.
Contribute to product roadmap by feeding back the customer's voice
You must reside in the open territory to be considered. The open territory consists of KY,WV,MD,VA,NC,SC & DC.
Bachelor degree and at least 3 years of work experience.
Background in employer sales, with a history of closing large, complex deals with a long sales-cycle.
Subject matter expertise in healthcare, employee health benefits, chronic disease management, or digital health
History of consistently attaining / exceeding quota.
Excellent project management, organization, and communication skills.
Comfortable working with the ambiguity of a fast-paced startup - ability to innovate, and solve problems creatively
Desire to learn, grow, develop, and eventually mentor future team members
Have a sense of humor and like to have fun. We work hard, but we laugh a lot too.
Startup experience
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development budget, use the mental health to support therapy costs, and lifestyle stipends to cover your favorite wellness services, and work-from-home equipment.
Flexible vacation and paid time off: Employees have flexibility to choose when, how, and why they take time off to rest and recharge. Exempt employees can take advantage of our flexible pto program. Nonexempt employees can utilize up to two weeks of sick time and up to 17 days of vacation per year, including mental health days.
In Office Perks: Daily lunch, coffee/tea and office snacks, and weekly social hours.
Other compensation: At Hinge Health, we want every employee to be invested and rewarded in the future success of the company. All full-time positions are eligible for equity.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We’re looking for an experienced sales professional to join our Commercial Team as an individual contributor selling into the employer benefit space within a defined territory. The open territory consists of Rocky Mountain: MT, ID,NV,AZ,UT,WY,CO,ND,SD,NE,KS,OK,NM. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our SMB market customers ( under 4,000 lives). You'll have visibility into the entire company, work side-by-side with our leadership, product team, and lead commercial strategy sessions.
Work individually, and with Partnerships & Marketing to develop and maintain a healthy pipeline of self-insured employer clients under 4,000 lives in your region.
Independently take deals from initial conversation to close.
Collaborate with legal on contract negotiation & signature
Collaborate with Customer Success to ensure successful implementation of our program, as well as renewals / upsells.
Contribute to product roadmap by feeding back the customer's voice
You must reside in the open territory to be considered. The open territory consists of Rocky Mountain: MT, ID,NV,AZ,UT,WY,CO,ND,SD,NE,KS,OK,NM.
Bachelor degree and at least 3 years of work experience.
Background in employer sales, with a history of closing large, complex deals with a long sales-cycle.
Subject matter expertise in healthcare, employee health benefits, chronic disease management, or digital health
History of consistently attaining / exceeding quota.
Excellent project management, organization, and communication skills.
Comfortable working with the ambiguity of a fast-paced startup - ability to innovate, and solve problems creatively
Desire to learn, grow, develop, and eventually mentor future team members
Have a sense of humor and like to have fun. We work hard, but we laugh a lot too.
Startup experience
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development budget, use the mental health to support therapy costs, and lifestyle stipends to cover your favorite wellness services, and work-from-home equipment.
Flexible vacation and paid time off: Employees have flexibility to choose when, how, and why they take time off to rest and recharge. Exempt employees can take advantage of our flexible pto program. Nonexempt employees can utilize up to two weeks of sick time and up to 17 days of vacation per year, including mental health days.
In Office Perks: Daily lunch, coffee/tea and office snacks, and weekly social hours.
Other compensation: At Hinge Health, we want every employee to be invested and rewarded in the future success of the company. All full-time positions are eligible for equity.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
We’re looking for experienced sales professionals to join our Commercial Team as an individual contributor selling into the employer benefit space within a defined territory. The open territory consists of Mid-Atlantic: KY,WV,MD,VA,NC,SC & DC. You must reside in this territory to be considered. You’ll have a unique opportunity to shape Hinge Health’s growth and product. You’ll be involved in every aspect of our commercial process: sourcing & developing leads, driving customers to close and managing relationships with our mid market customers (2,000-7,500 lives). You'll have visibility into the entire company, work side-by-side with our co-founders and product team, and lead commercial strategy sessions.
Work individually, and with Partnerships & Marketing to develop and maintain a healthy pipeline of self-insured employer clients ranging from 2,000-7,500 lives in your region.
Independently take deals from initial to conversation to close (both up-sell current clients and sell net-new business).
Collaborate with legal on contract negotiation & signature
Collaborate with Customer Success to ensure successful implementation of our program, as well as renewals / upsells.
Contribute to product roadmap by feeding back the customer's voice
You must reside in this territory to be considered.
Bachelor degree and at least 5 years work experience.
Background in employer sales, with a history of closing small and mid-large, complex deals with a long sales-cycle.
Subject matter expertise in healthcare, employee health benefits, chronic disease management, or digital health
History of consistently attaining / exceeding quota.
Preferred Qualifications
Excellent project management, organization, and communication skills.
Comfortable working with the ambiguity of a fast-paced startup - ability to innovate, and solve problems creatively
Desire to learn, grow, develop, and eventually mentor future team members
About Hinge Health
Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.
Learn more at http://www.hingehealth.com
What You'll Love About Us
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development
Culture and Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use \"@hingehealth.com\" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.