Hippocratic AI is building safety-first generative intelligence for healthcare. As an AI Clinical Solutions Specialist, you're the clinical expert and patient advocate for our AI agent deployments. You ensure our agents are clinically safe, operationally efficient, and bring measurable value to patients and healthcare organizations.
Every deployment clinically validated and safe: agents provide appropriate responses; safety protocols implemented before go-live
Clinician adoption and confidence: healthcare providers understand and trust AI agents; adoption metrics exceed targets
Patient impact metrics: deployments improve care access, patient satisfaction, or operational efficiency as defined by customer
Clinical innovation pipeline: identified new use cases and workflows where AI can transform care delivery
Cross-functional alignment: clinical, technical, and business teams aligned on safety, outcomes, and patient-centered design
Deep clinical knowledge from nursing or healthcare delivery experience with strong understanding of workflows and patient communication
Prior hands-on experience with LLMs (prompting, text/voice interaction, conversational AI) and understanding of generative AI in healthcare
Excellent ability to explain complex medical and AI concepts to both clinical and non-clinical audiences
Experience managing clinical projects and coordinating across multiple stakeholders (clinicians, patients, technical teams)
Genuine passion for improving healthcare delivery with AI and willingness to challenge clinical care assumptions
Active, unrestricted Nursing License (RN) in your practicing state.
Clinical experience in acute, ambulatory, telehealth, or community settings; strong patient communication skills.
Excellent written & verbal communication—ability to explain complex medical concepts clearly to lay audiences and to technical teams.
Prior experience with prompting language models, interacting or working with LLMs via text or voice, conversational AI, or clinical NLP.
Commitment to safety and ethics; familiarity with HIPAA/PHI handling and privacy best practices.
Intellectual curiosity and a commitment to advance health delivery and increase access to all.
Willingness and ability to travel up to 30% of the time for customer deployments and on-site engagements.
BA or BS required
Experience in clinical informatics
Background in quality/safety or clinical education.
Experience with clinical guidelines and patient‑education best practices.
Domain expertise in clinical and care management workflows.
Join us and help build the future of safe, life-changing AI in healthcare. There’s never been a more exciting moment to make an impact.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"AI CLINICAL SOLUTIONS SPECIALIST\n\n\nABOUT THE ROLE\n\nHippocratic AI is building safety-first generative intelligence for healthcare. As an AI Clinical Solutions Specialist, you're the clinical expert and patient advocate for our AI agent deployments. You ensure our agents are clinically safe, operationally efficient, and bring measurable value to patients and healthcare organizations.\n\n\nOUTCOMES YOU'LL DELIVER\n\n - Every deployment clinically validated and safe: agents provide appropriate responses; safety protocols implemented before go-live\n\n - Clinician adoption and confidence: healthcare providers understand and trust AI agents; adoption metrics exceed targets\n\n - Patient impact metrics: deployments improve care access, patient satisfaction, or operational efficiency as defined by customer\n\n - Clinical innovation pipeline: identified new use cases and workflows where AI can transform care delivery\n\n - Cross-functional alignment: clinical, technical, and business teams aligned on safety, outcomes, and patient-centered design\n\n\nCORE COMPETENCIES\n\n - Deep clinical knowledge from nursing or healthcare delivery experience with strong understanding of workflows and patient communication\n\n - Prior hands-on experience with LLMs (prompting, text/voice interaction, conversational AI) and understanding of generative AI in healthcare\n\n - Excellent ability to explain complex medical and AI concepts to both clinical and non-clinical audiences\n\n - Experience managing clinical projects and coordinating across multiple stakeholders (clinicians, patients, technical teams)\n\n - Genuine passion for improving healthcare delivery with AI and willingness to challenge clinical care assumptions\n\n\nWHAT YOU BRING:\n\n\nMUST-HAVE:\n\n - Active, unrestricted Nursing License (RN) in your practicing state.\n\n - Clinical experience in acute, ambulatory, telehealth, or community settings; strong patient communication skills.\n\n - Excellent written & verbal communication—ability to explain complex medical concepts clearly to lay audiences and to technical teams.\n\n - Prior experience with prompting language models, interacting or working with LLMs via text or voice, conversational AI, or clinical NLP.\n\n - Commitment to safety and ethics; familiarity with HIPAA/PHI handling and privacy best practices.\n\n - Intellectual curiosity and a commitment to advance health delivery and increase access to all.\n\n - Willingness and ability to travel up to 30% of the time for customer deployments and on-site engagements.\n\n - BA or BS required\n\n\nNICE‑TO‑HAVE:\n\n - Experience in clinical informatics\n\n - Background in quality/safety or clinical education.\n\n - Experience with clinical guidelines and patient‑education best practices.\n\n - Domain expertise in clinical and care management workflows.\n \n \n\nJoin us and help build the future of safe, life-changing AI in healthcare. There’s never been a more exciting moment to make an impact.\n\n\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"c8e7cb17-1934-499d-8f0b-7a5976a8ffd2","title":"Director, Regulatory ","department":"Research & Development","team":"Product","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-04-29T22:27:13.857+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/c8e7cb17-1934-499d-8f0b-7a5976a8ffd2","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/c8e7cb17-1934-499d-8f0b-7a5976a8ffd2/application","descriptionHtml":"Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Hippocratic AI is rapidly expanding across the pharma and medtech industries. We are building a new class of agentic AI that supports patients and healthcare stakeholders across the entire life sciences value chain including patient services, clinical trials, access, adherence, and HCP-facing workflows. We are contracted with 5 of the top 20 pharma globally and are in a hyper growth phase for our Life Sciences vertical.
Backed by the world’s leading Life Science and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
The Head of Regulatory is responsible for ensuring Hippocratic AI's life sciences platform meets the scientific, medical, and regulatory standards required to operate within life science environments. You will serve as the company's authoritative voice on Regulatory Review cycle management, regulatory tracking and compliance, regulatory review including non-promotional engagement standards — working at the intersection of product, customer deployments, and external stakeholders.
You will guide how the platform handles MLR review processes, and regulatory requirements across therapeutic areas and geographies. You will also support enterprise sales and deployment conversations where medical credibility and regulatory confidence are critical to closing and scaling accounts.
You will report to the SVP of Medical Affairs, and work closely with the President of Life Sciences, Chief Commercial Officer, Sales, Customer Success, Product, and Engineering leadership.
Key Responsibilities
Regulatory Strategy and Oversight
Define and maintain Regulatory standards that govern the platform's patient-facing and HCP-facing interactions.
Establish labelling operations frameworks for l delivery, ensuring responses are accurate, evidence-based, and aligned with approved labeling and non-promotional requirements.
Advise on the regulatory requirements to ensure platform's compliant handling of medical inquiries, off-label questions, and clinical content across therapeutic areas.
Creative thinker who brings original ideas to the table and can partner with the product team to architect purpose-built AI agents for medical affairs workflows
Partner with Product and Engineering to support medical guardrails, escalation pathways, and clinical logic into platform workflows.
Stay current on therapeutic landscape developments, treatment guidelines, and medical communication best practices relevant to the platform's use cases.
Regulatory and Compliance Guidance
Own the regulatory strategy for how the platform operates within pharma customer environments, including MLR review processes, adverse event reporting obligations, and privacy requirements.
Guide internal teams and pharma customers on regulatory requirements across FDA, EMA, and other relevant jurisdictions as they apply to AI-enabled patient and HCP engagement.
Serve as the primary point of contact for customer medical, safety, legal, and regulatory stakeholders during sales and deployment conversations.
Partner with legal and compliance teams to ensure platform workflows meet HIPAA, GDPR, and industry-specific data governance standards.
Enterprise Sales and Deployment Support
Provide medical and regulatory credibility during enterprise sales conversations, RFP responses, and executive workshops with pharma customers.
Help Sales navigate MLR, pharmacovigilance, legal, compliance, and governance review processes within prospective and existing accounts.
Develop materials and frameworks that demonstrate the platform's regulatory readiness, safety architecture, and medical rigor to customer stakeholders.
Offer strategic oversight during early deployments to ensure medical accuracy, safety protocols, and compliance guardrails are properly configured and validated.
Scaling and Knowledge Development
Translate learnings from customer engagements and pilot deployments into repeatable regulatory and medical affairs playbooks.
Develop and publish thought leadership on AI in pharma commercialization — including perspectives on commercial model transformation, patient services evolution, and the strategic implications of agentic AI for pharma operating models.
Build internal knowledge bases covering AE reporting workflows, MLR requirements, non-promotional standards, and therapeutic areas–specific regulatory considerations.
Identify emerging regulatory trends in AI-enabled healthcare and patient engagement, and advise leadership on their implications for product and go-to-market strategy.
Qualifications
Required
7–15 years of experience in regulatory operations regulatory affairs, within pharma, biotech, or life sciences services organizations.
Deep working knowledge of MLR review processes, non-promotional communication standards, and medical information operations and adverse event reporting, pharmacovigilance regulations,
Strong understanding of FDA and EMA regulatory frameworks as they apply to patient engagement, medical communications, and digital health technologies.
Demonstrated ability to engage credibly with VP, SVP, and C-suite stakeholders across medical, regulatory, legal, and compliance functions at pharma organizations.
Experience translating regulatory and medical requirements into operational workflows, product requirements, or technology specifications.
Comfort working in high-growth environments with limited structure and high expectations for ownership and cross-functional collaboration.
Exceptional written and verbal communication skills.
Preferred
Experience with digital health platforms, AI in healthcare, or patient engagement technologies.
Familiarity with HIPAA, GDPR, and data privacy frameworks in the context of patient-facing technology.
Prior experience supporting enterprise sales or technology deployments into large pharma organizations from a medical or regulatory perspective.
MD, PharmD, PhD, or advanced scientific degree strongly preferred. MBA, MPH, or MS also valued.
Startup or early-stage company experience.
What We're Looking For
A regulatory leader who can establish Hippocratic AI as a trusted, compliant platform in the eyes of pharma's most rigorous stakeholders. A hands-on operator who builds frameworks and processes rather than waiting for them to exist. A customer-facing expert who gives pharma executives confidence that the platform meets the highest standards for safety, accuracy, and regulatory compliance. A strategic thinker who understands that regulatory credibility is a competitive advantage and a prerequisite for scaling in life sciences. A builder who wants to define how AI-enabled patient engagement is governed during a transformative period in the industry.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT US\n\nHippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.\n\nHippocratic AI is rapidly expanding across the pharma and medtech industries. We are building a new class of agentic AI that supports patients and healthcare stakeholders across the entire life sciences value chain including patient services, clinical trials, access, adherence, and HCP-facing workflows. We are contracted with 5 of the top 20 pharma globally and are in a hyper growth phase for our Life Sciences vertical.\n\nBacked by the world’s leading Life Science and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\n\n\n\nROLE SUMMARY\n\nThe Head of Regulatory is responsible for ensuring Hippocratic AI's life sciences platform meets the scientific, medical, and regulatory standards required to operate within life science environments. You will serve as the company's authoritative voice on Regulatory Review cycle management, regulatory tracking and compliance, regulatory review including non-promotional engagement standards — working at the intersection of product, customer deployments, and external stakeholders.\n\nYou will guide how the platform handles MLR review processes, and regulatory requirements across therapeutic areas and geographies. You will also support enterprise sales and deployment conversations where medical credibility and regulatory confidence are critical to closing and scaling accounts.\n\nYou will report to the SVP of Medical Affairs, and work closely with the President of Life Sciences, Chief Commercial Officer, Sales, Customer Success, Product, and Engineering leadership.\n\n\n\nKey Responsibilities\n\nRegulatory Strategy and Oversight\n\n - Define and maintain Regulatory standards that govern the platform's patient-facing and HCP-facing interactions.\n\n - Establish labelling operations frameworks for l delivery, ensuring responses are accurate, evidence-based, and aligned with approved labeling and non-promotional requirements.\n\n - Advise on the regulatory requirements to ensure platform's compliant handling of medical inquiries, off-label questions, and clinical content across therapeutic areas.\n\n - Creative thinker who brings original ideas to the table and can partner with the product team to architect purpose-built AI agents for medical affairs workflows\n\n - Partner with Product and Engineering to support medical guardrails, escalation pathways, and clinical logic into platform workflows.\n\n - Stay current on therapeutic landscape developments, treatment guidelines, and medical communication best practices relevant to the platform's use cases.\n\nRegulatory and Compliance Guidance\n\n - Own the regulatory strategy for how the platform operates within pharma customer environments, including MLR review processes, adverse event reporting obligations, and privacy requirements.\n\n - Guide internal teams and pharma customers on regulatory requirements across FDA, EMA, and other relevant jurisdictions as they apply to AI-enabled patient and HCP engagement.\n\n - Serve as the primary point of contact for customer medical, safety, legal, and regulatory stakeholders during sales and deployment conversations.\n\n - Partner with legal and compliance teams to ensure platform workflows meet HIPAA, GDPR, and industry-specific data governance standards.\n\nEnterprise Sales and Deployment Support\n\n - Provide medical and regulatory credibility during enterprise sales conversations, RFP responses, and executive workshops with pharma customers.\n\n - Help Sales navigate MLR, pharmacovigilance, legal, compliance, and governance review processes within prospective and existing accounts.\n\n - Develop materials and frameworks that demonstrate the platform's regulatory readiness, safety architecture, and medical rigor to customer stakeholders.\n\n - Offer strategic oversight during early deployments to ensure medical accuracy, safety protocols, and compliance guardrails are properly configured and validated.\n\nScaling and Knowledge Development\n\n - Translate learnings from customer engagements and pilot deployments into repeatable regulatory and medical affairs playbooks.\n\n - Develop and publish thought leadership on AI in pharma commercialization — including perspectives on commercial model transformation, patient services evolution, and the strategic implications of agentic AI for pharma operating models.\n\n - Build internal knowledge bases covering AE reporting workflows, MLR requirements, non-promotional standards, and therapeutic areas–specific regulatory considerations.\n\n - Identify emerging regulatory trends in AI-enabled healthcare and patient engagement, and advise leadership on their implications for product and go-to-market strategy.\n\n\n\nQualifications\n\nRequired\n\n - 7–15 years of experience in regulatory operations regulatory affairs, within pharma, biotech, or life sciences services organizations.\n\n - Deep working knowledge of MLR review processes, non-promotional communication standards, and medical information operations and adverse event reporting, pharmacovigilance regulations,\n\n - Strong understanding of FDA and EMA regulatory frameworks as they apply to patient engagement, medical communications, and digital health technologies.\n\n - Demonstrated ability to engage credibly with VP, SVP, and C-suite stakeholders across medical, regulatory, legal, and compliance functions at pharma organizations.\n\n - Experience translating regulatory and medical requirements into operational workflows, product requirements, or technology specifications.\n\n - Comfort working in high-growth environments with limited structure and high expectations for ownership and cross-functional collaboration.\n\n - Exceptional written and verbal communication skills.\n\nPreferred\n\n - Experience with digital health platforms, AI in healthcare, or patient engagement technologies.\n\n - Familiarity with HIPAA, GDPR, and data privacy frameworks in the context of patient-facing technology.\n\n - Prior experience supporting enterprise sales or technology deployments into large pharma organizations from a medical or regulatory perspective.\n\n - MD, PharmD, PhD, or advanced scientific degree strongly preferred. MBA, MPH, or MS also valued.\n\n - Startup or early-stage company experience.\n\n\n\nWhat We're Looking For\n\nA regulatory leader who can establish Hippocratic AI as a trusted, compliant platform in the eyes of pharma's most rigorous stakeholders. A hands-on operator who builds frameworks and processes rather than waiting for them to exist. A customer-facing expert who gives pharma executives confidence that the platform meets the highest standards for safety, accuracy, and regulatory compliance. A strategic thinker who understands that regulatory credibility is a competitive advantage and a prerequisite for scaling in life sciences. A builder who wants to define how AI-enabled patient engagement is governed during a transformative period in the industry.\n\n\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"eef8a721-23de-4c20-bff0-56088b39afa0","title":"LLM Inference Engineer","department":"Research & Development","team":"LLM Engineering & Sciences","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-08-22T18:35:45.183+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/eef8a721-23de-4c20-bff0-56088b39afa0","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/eef8a721-23de-4c20-bff0-56088b39afa0/application","descriptionHtml":"As HAI's LLM Inference Engineer, you will own the serving infrastructure that determines whether our breakthrough healthcare AI reaches patients efficiently and reliably. You'll optimize the systems that translate raw model capability into sub-100ms responses—making the difference between conversational experiences that feel natural and those that feel broken. This role exists because inference optimization at scale is where research meets reality: your work directly determines latency, cost, and availability for millions of patient conversations across healthcare systems.
Own your first major outcome: By day 90, you will have shipped a measurable improvement to our inference serving stack (reduced latency, improved throughput, or optimized cost per inference), validated the gains across our production deployment scenarios, and established the performance optimization roadmap that will guide infrastructure investment.
Drive lasting impact: At 12 months, you will have designed and deployed advanced serving architectures (disaggregated inference, optimized caching, speculative decoding) that meaningfully improve patient experience and operational efficiency, contributed novel optimization techniques that become part of our core infrastructure, and made our serving stack a durable competitive advantage in healthcare AI deployment.
You'll work alongside systems engineers, ML researchers, and infrastructure experts who are obsessed with making AI systems fast, reliable, and cost-effective. This is a team that values deep technical rigor, continuous benchmarking, and solving hard systems problems that have real impact on patient experience and business unit economics.
Design and implement multi-node serving architectures for distributed LLM inference
Optimize multi-LoRA serving systems
Apply advanced quantization techniques (FP4/FP6) to reduce model footprint while preserving quality
Implement speculative decoding and other latency optimization strategies
Develop disaggregated serving solutions with optimized caching strategies for prefill and decoding phases
Continuously benchmark and improve system performance across various deployment scenarios and GPU types
We believe the best ideas happen together. This role is based in our Menlo Park, California office, expected to be five days a week. We're also exploring establishing a presence in the Bellevue area—if that develops, flexibility on location may be available for exceptional candidates.
Compensation is based on experience, expertise, and level of responsibility. We offer competitive packages that reflect the seniority and scope of the role, along with equity, health insurance, and other benefits.
Experience optimizing LLM inference systems at scale
Proven expertise with distributed serving architectures for large language models
Hands-on experience implementing quantization techniques for transformer models
Strong understanding of modern inference optimization methods, including:
Speculative decoding techniques with draft models
Eagle speculative decoding approaches
Proficiency in Python and C++
Experience with CUDA programming and GPU optimization
Contributions to open-source inference frameworks such as vLLM, SGLang, or TensorRT-LLM
Experience with custom CUDA kernels
Track record of deploying inference systems in production environments
Deep understanding of performance optimization systems
Show us what you've built: Tell us about an LLM inference or training project that makes you proud! Whether you've optimized inference pipelines to achieve breakthrough performance, designed innovative training techniques, or built systems that scale to billions of parameters - we want to hear your story.
Open source contributor? Even better! If you've contributed to projects like vllm, sglang, lmdeploy or similar LLM optimization frameworks, we'd love to see your PRs. Your contributions to these communities demonstrate exactly the kind of collaborative innovation we value.
Join a team where your expertise won't just be appreciated—it will be celebrated and amplified. Help us shape the future of AI deployment at scale!
References
1. Polaris: A Safety-focused LLM Constellation Architecture for Healthcare, https://arxiv.org/abs/2403.13313
2. Polaris 2: https://www.hippocraticai.com/polaris2
3. Personalized Interactions: https://www.hippocraticai.com/personalized-interactions
4. Human Touch in AI: https://www.hippocraticai.com/the-human-touch-in-ai
5. Empathetic Intelligence: https://www.hippocraticai.com/empathetic-intelligence
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs HAI's LLM Inference Engineer, you will own the serving infrastructure that determines whether our breakthrough healthcare AI reaches patients efficiently and reliably. You'll optimize the systems that translate raw model capability into sub-100ms responses—making the difference between conversational experiences that feel natural and those that feel broken. This role exists because inference optimization at scale is where research meets reality: your work directly determines latency, cost, and availability for millions of patient conversations across healthcare systems.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have shipped a measurable improvement to our inference serving stack (reduced latency, improved throughput, or optimized cost per inference), validated the gains across our production deployment scenarios, and established the performance optimization roadmap that will guide infrastructure investment.\n\nDrive lasting impact: At 12 months, you will have designed and deployed advanced serving architectures (disaggregated inference, optimized caching, speculative decoding) that meaningfully improve patient experience and operational efficiency, contributed novel optimization techniques that become part of our core infrastructure, and made our serving stack a durable competitive advantage in healthcare AI deployment.\n\n\nTHE TEAM\n\nYou'll work alongside systems engineers, ML researchers, and infrastructure experts who are obsessed with making AI systems fast, reliable, and cost-effective. This is a team that values deep technical rigor, continuous benchmarking, and solving hard systems problems that have real impact on patient experience and business unit economics.\n\n\nWHAT YOU'LL DO\n\n - Design and implement multi-node serving architectures for distributed LLM inference\n\n - Optimize multi-LoRA serving systems\n\n - Apply advanced quantization techniques (FP4/FP6) to reduce model footprint while preserving quality\n\n - Implement speculative decoding and other latency optimization strategies\n\n - Develop disaggregated serving solutions with optimized caching strategies for prefill and decoding phases\n\n - Continuously benchmark and improve system performance across various deployment scenarios and GPU types\n\n\nLOCATION REQUIREMENT\n\nWe believe the best ideas happen together. This role is based in our Menlo Park, California office, expected to be five days a week. We're also exploring establishing a presence in the Bellevue area—if that develops, flexibility on location may be available for exceptional candidates.\n\n\nCOMPENSATION\n\nCompensation is based on experience, expertise, and level of responsibility. We offer competitive packages that reflect the seniority and scope of the role, along with equity, health insurance, and other benefits.\n\n\nWHAT YOU BRING\n\n\nMUST-HAVE:\n\n - Experience optimizing LLM inference systems at scale\n\n - Proven expertise with distributed serving architectures for large language models\n\n - Hands-on experience implementing quantization techniques for transformer models\n\n - Strong understanding of modern inference optimization methods, including:\n \n - Speculative decoding techniques with draft models\n \n - Eagle speculative decoding approaches\n\n - Proficiency in Python and C++\n\n - Experience with CUDA programming and GPU optimization\n\n\nNICE-TO-HAVE:\n\n - Contributions to open-source inference frameworks such as vLLM, SGLang, or TensorRT-LLM\n\n - Experience with custom CUDA kernels\n\n - Track record of deploying inference systems in production environments\n\n - Deep understanding of performance optimization systems\n\nShow us what you've built: Tell us about an LLM inference or training project that makes you proud! Whether you've optimized inference pipelines to achieve breakthrough performance, designed innovative training techniques, or built systems that scale to billions of parameters - we want to hear your story.\nOpen source contributor? Even better! If you've contributed to projects like vllm, sglang, lmdeploy or similar LLM optimization frameworks, we'd love to see your PRs. Your contributions to these communities demonstrate exactly the kind of collaborative innovation we value.\nJoin a team where your expertise won't just be appreciated—it will be celebrated and amplified. Help us shape the future of AI deployment at scale!\n\nReferences\n1. Polaris: A Safety-focused LLM Constellation Architecture for Healthcare, https://arxiv.org/abs/2403.13313\n2 https://arxiv.org/abs/2403.133132. Polaris 2: https://www.hippocraticai.com/polaris2\n3 https://www.hippocraticai.com/polaris23. Personalized Interactions: https://www.hippocraticai.com/personalized-interactions\n4 https://www.hippocraticai.com/personalized-interactions4. Human Touch in AI: https://www.hippocraticai.com/the-human-touch-in-ai\n5 https://www.hippocraticai.com/the-human-touch-in-ai5. Empathetic Intelligence: https://www.hippocraticai.com/empathetic-intelligence https://www.hippocraticai.com/empathetic-intelligence6\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"b5107661-242d-403f-8331-5f10f5bf5358","title":"Principal, Strategic Partnerships","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-05-21T01:03:28.224+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/b5107661-242d-403f-8331-5f10f5bf5358","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/b5107661-242d-403f-8331-5f10f5bf5358/application","descriptionHtml":"Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
We are seeking a Principal, Strategic Partnerships to own the exponential revenue growth and transformation within our most significant health system partners. Reporting to the VP of Growth and partnering with internal executive leadership, you will operate as a senior revenue owner, navigating the largest health systems in the country \"broad and deep\" - maintaining C-suite alignment while executing discovery across clinical and operational service lines. With agentic AI, the expansion seat is the most impactful sales role in the company.
We're looking for hunters who can find and close new revenue within existing accounts - not manage them. The ideal candidate has extensive experience selling software solutions to healthcare providers, excels in navigating the intricacies of these organizations, and thrives in a dynamic, fast-paced environment.
Deal Ownership end-to-end. Discovery, vision pitch, scope, ROI, governance, security, procurement, contract.
Executive Relationship Governance: Maintain trusted, long-term partnerships with CEOs, CFOs, and CMOs to ensure Hippocratic AI remains central to the organization’s strategic roadmap.
Multi-Level Strategic Discovery: Navigate 1–2 levels below the C-suite to engage Departmental Heads and Service Line Leaders, uncovering specific clinical and operational use cases for AI application.
Healthcare Economic Analysis: Utilize a sophisticated understanding of healthcare economics to evaluate and prioritize use cases based on their impact on health system margins, labor capacity, and clinical outcomes.
Organizational Navigation: Demonstrate elite judgment in navigating the complex political and matrixed environments of $5B+ health systems to drive consensus across competing internal stakeholders.
Partnership Expansion & Utilization: Drive exponential account expansion by identifying new high-impact use cases and driving increased utilization across the enterprise.
Cross-Functional Orchestration: Partner with internal Delivery, Clinical, and Product counterparts to transition identified opportunities from the discovery phase to technical implementation.
Education: Bachelor’s degree required; MBA, MHA, or other advanced degrees are preferred.
15+ years of leadership experience in enterprise healthcare transformation, strategic sales, commercial leadership, or high-level management consulting.
Experience personally closing or expanding $2M+ enterprise deals at health systems and managing the long-term health of large-scale transformative partnerships.
Exceptional Commercial & Clinical Fluency: Proven ability to engage a CFO on margin pressure, a CMO on clinical workflow risk, and a CIO on technical integration strategy.
Consistent Excellence: Track record of being the top performer.
Political & Strategic Maturity: A demonstrated ability to influence stakeholders in novel categories where no prior budget line existed.
Travel: Willingness to travel 50%+ for high-touch, on-site discovery and executive engagement.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT US\n\nHippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.\n\n \n\n\nWHY JOIN OUR TEAM\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n \n\n\nTHE ROLE\n\nWe are seeking a Principal, Strategic Partnerships to own the exponential revenue growth and transformation within our most significant health system partners. Reporting to the VP of Growth and partnering with internal executive leadership, you will operate as a senior revenue owner, navigating the largest health systems in the country \"broad and deep\" - maintaining C-suite alignment while executing discovery across clinical and operational service lines. With agentic AI, the expansion seat is the most impactful sales role in the company. \n\nWe're looking for hunters who can find and close new revenue within existing accounts - not manage them. The ideal candidate has extensive experience selling software solutions to healthcare providers, excels in navigating the intricacies of these organizations, and thrives in a dynamic, fast-paced environment.\n\n\n\n\nRESPONSIBILITIES\n\n - Deal Ownership end-to-end. Discovery, vision pitch, scope, ROI, governance, security, procurement, contract.\n\n - Executive Relationship Governance: Maintain trusted, long-term partnerships with CEOs, CFOs, and CMOs to ensure Hippocratic AI remains central to the organization’s strategic roadmap.\n\n - Multi-Level Strategic Discovery: Navigate 1–2 levels below the C-suite to engage Departmental Heads and Service Line Leaders, uncovering specific clinical and operational use cases for AI application.\n\n - Healthcare Economic Analysis: Utilize a sophisticated understanding of healthcare economics to evaluate and prioritize use cases based on their impact on health system margins, labor capacity, and clinical outcomes.\n\n - Organizational Navigation: Demonstrate elite judgment in navigating the complex political and matrixed environments of $5B+ health systems to drive consensus across competing internal stakeholders.\n\n - Partnership Expansion & Utilization: Drive exponential account expansion by identifying new high-impact use cases and driving increased utilization across the enterprise.\n\n - Cross-Functional Orchestration: Partner with internal Delivery, Clinical, and Product counterparts to transition identified opportunities from the discovery phase to technical implementation.\n\n\nQUALIFICATIONS\n\n - Education: Bachelor’s degree required; MBA, MHA, or other advanced degrees are preferred.\n\n - 15+ years of leadership experience in enterprise healthcare transformation, strategic sales, commercial leadership, or high-level management consulting.\n\n - Experience personally closing or expanding $2M+ enterprise deals at health systems and managing the long-term health of large-scale transformative partnerships.\n\n - Exceptional Commercial & Clinical Fluency: Proven ability to engage a CFO on margin pressure, a CMO on clinical workflow risk, and a CIO on technical integration strategy.\n\n - Consistent Excellence: Track record of being the top performer.\n\n - Political & Strategic Maturity: A demonstrated ability to influence stakeholders in novel categories where no prior budget line existed.\n\n - Travel: Willingness to travel 50%+ for high-touch, on-site discovery and executive engagement.\n\n\n\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"90f36aa4-3c4c-4cbe-8871-548c1f7c1327","title":"Director of HR Operations","department":"Corporate","team":"People & Talent","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-09-14T14:30:50.628+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/90f36aa4-3c4c-4cbe-8871-548c1f7c1327","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/90f36aa4-3c4c-4cbe-8871-548c1f7c1327/application","descriptionHtml":"At Hippocratic AI, we move fast, operate with intention, and hold an incredibly high bar for excellence. As our Director of HR Operations, you will be the heartbeat of the People engine. You will architect the systems, policies, programs, and processes that ensure the company scales rapidly without compromising on culture, trust, compliance, or mission. You will act as a critical bridge between the executive team and the broader workforce, responsible for turning people-strategy into actionable, repeatable, and scalable operations.
This is a role for someone who loves the craft of People Operations. You are energized by building from scratch, thrive when the stakes are high, and bring calm, precision, and sound judgment to complexity. You combine hands-on execution with strategic leadership, and you see operational rigor as the foundation of an exceptional employee experience.
If you want to shape the HR infrastructure of a hypergrowth, mission-driven organization—and care deeply about trust, clarity, and operational excellence—this is the place for you.
HR Operations & Systems Ownership
Fully own and administer the People tech stack (e.g., HRIS such as Rippling), ensuring workflows, automations, integrations, data integrity, and reporting are reliable and scalable.
Design processes that feel intuitive, reduce friction, and give every employee confidence that things “just work.”
Manage the full employee lifecycle: onboarding, internal transitions, performance changes, promotions, and offboarding.
Maintain confidential employee records and ensure data accuracy and compliance for reporting and audits.
Supervise and mentor any HR or People Ops staff — providing leadership, coaching, and development for the HR team.
Your work will help reinforce a culture of clarity, organization, and operational excellence across the entire company.
Compliance, Policies & Risk Management
Ensure organizational compliance with all relevant federal, state, and local labor laws, regulations, and employment standards — particularly critical as the company grows and operates across states.
Own the employee handbook, develop and maintain HR policies and procedures. Update policies as laws change or the company's needs evolve.
Oversee regulatory filings, audits, and HR-related reporting requirements.
Total Rewards Operations
Manage benefits administration, compensation workflows, payroll coordination, and rewards programs. Ensure accuracy, consistency, and confidentiality to build trust across the organization.
Use market data and internal analytics to design competitive compensation and benefits plans.
Employee Experience & Support
Serve as a trusted, empathetic point of contact for employees — mediating disputes, supporting performance management, advising on disciplinary actions, and fostering an environment of fairness and openness.
Build self-service resources, documentation, and tools so employees feel empowered and supported.
Strategic People Operations & Scaling
Collaborate with Finance on headcount planning, budgets, compensation, and growth forecasting.
Work with leadership to align People strategy with business goals, growth trajectories, and scaling plans.
Spot bottlenecks early, propose solutions, and introduce automations that let us scale fast while staying aligned to our core values.
Your work will directly influence how we grow, how we collaborate, and how we maintain a high-performance culture during hypergrowth.
Reporting, Data & Analytics
Maintain accurate HR reporting (headcount, turnover, compensation, benefits, compliance metrics, demographics, trends).
Leverage data analytics to inform strategy, detect potential issues (e.g., turnover risk, engagement gaps), and drive continuous improvement in People operations.
Location Requirement
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.
Must-Have:
7+ years in People/HR Operations with at least 2+ years in leadership roles, with meaningful experience in fast-paced, high-growth startups
Bachelor’s degree in Human Resources, Business Administration, or a related field (advanced degree preferred).
Experience in regulated industries (healthcare, AI, biotech, fintech)
Deep functional knowledge across HR sub-functions: HR operations, total rewards, performance & talent management, compliance, HRIS, employee relations.
Strong expertise with HRIS/People systems, especially Rippling — ability to design workflows, manage integrations, handle automations, and maintain data integrity.
A deeply hands-on approach—you love rolling up your sleeves and building clean, reliable processes
Strong foundation in multi-state employment (including hourly workforce), labor laws, and regulatory compliance
Demonstrated ability to build scalable People Ops infrastructure in environments that change weekly
High EQ and impeccable judgment—trusted with sensitive information and complex situations
Analytical mindset with strength in data, reporting, accuracy, and quality
A calm, steady presence under pressure and change
Onsite availability in Palo Alto, 5 days/week
A passion for creating a positive culture through operational excellence
Nice-to-Have:
Experience partnering closely with Finance on headcount, compensation, and planning
Experience with global expansion or international HR operations
Background in companies scaling from early-stage (Series C and beyond) through hypergrowth
Join us and help build the future of safe, life-changing AI in healthcare. There’s never been a more exciting moment to make an impact.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT THE ROLE\n\nAt Hippocratic AI, we move fast, operate with intention, and hold an incredibly high bar for excellence. As our Director of HR Operations, you will be the heartbeat of the People engine. You will architect the systems, policies, programs, and processes that ensure the company scales rapidly without compromising on culture, trust, compliance, or mission. You will act as a critical bridge between the executive team and the broader workforce, responsible for turning people-strategy into actionable, repeatable, and scalable operations.\n\nThis is a role for someone who loves the craft of People Operations. You are energized by building from scratch, thrive when the stakes are high, and bring calm, precision, and sound judgment to complexity. You combine hands-on execution with strategic leadership, and you see operational rigor as the foundation of an exceptional employee experience.\n\nIf you want to shape the HR infrastructure of a hypergrowth, mission-driven organization—and care deeply about trust, clarity, and operational excellence—this is the place for you.\n\n\n\n\nWHAT YOU'LL DO\n\nHR Operations & Systems Ownership\n\n - Fully own and administer the People tech stack (e.g., HRIS such as Rippling), ensuring workflows, automations, integrations, data integrity, and reporting are reliable and scalable.\n\n - Design processes that feel intuitive, reduce friction, and give every employee confidence that things “just work.”\n\n - Manage the full employee lifecycle: onboarding, internal transitions, performance changes, promotions, and offboarding.\n\n - Maintain confidential employee records and ensure data accuracy and compliance for reporting and audits.\n\n - Supervise and mentor any HR or People Ops staff — providing leadership, coaching, and development for the HR team.\n\n - Your work will help reinforce a culture of clarity, organization, and operational excellence across the entire company.\n\nCompliance, Policies & Risk Management\n\n - Ensure organizational compliance with all relevant federal, state, and local labor laws, regulations, and employment standards — particularly critical as the company grows and operates across states.\n\n - Own the employee handbook, develop and maintain HR policies and procedures. Update policies as laws change or the company's needs evolve.\n\n - Oversee regulatory filings, audits, and HR-related reporting requirements.\n\nTotal Rewards Operations\n\n - Manage benefits administration, compensation workflows, payroll coordination, and rewards programs. Ensure accuracy, consistency, and confidentiality to build trust across the organization.\n\n - Use market data and internal analytics to design competitive compensation and benefits plans.\n\nEmployee Experience & Support\n\n - Serve as a trusted, empathetic point of contact for employees — mediating disputes, supporting performance management, advising on disciplinary actions, and fostering an environment of fairness and openness.\n\n - Build self-service resources, documentation, and tools so employees feel empowered and supported.\n\nStrategic People Operations & Scaling\n\n - Collaborate with Finance on headcount planning, budgets, compensation, and growth forecasting.\n\n - Work with leadership to align People strategy with business goals, growth trajectories, and scaling plans.\n\n - Spot bottlenecks early, propose solutions, and introduce automations that let us scale fast while staying aligned to our core values.\n\n - Your work will directly influence how we grow, how we collaborate, and how we maintain a high-performance culture during hypergrowth.\n\nReporting, Data & Analytics\n\n - Maintain accurate HR reporting (headcount, turnover, compensation, benefits, compliance metrics, demographics, trends).\n\n - Leverage data analytics to inform strategy, detect potential issues (e.g., turnover risk, engagement gaps), and drive continuous improvement in People operations.\n\nLocation Requirement\n\nWe believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.\n\n\nWHAT YOU BRING\n\nMust-Have:\n\n - 7+ years in People/HR Operations with at least 2+ years in leadership roles, with meaningful experience in fast-paced, high-growth startups\n\n - Bachelor’s degree in Human Resources, Business Administration, or a related field (advanced degree preferred).\n\n - Experience in regulated industries (healthcare, AI, biotech, fintech)\n\n - Deep functional knowledge across HR sub-functions: HR operations, total rewards, performance & talent management, compliance, HRIS, employee relations.\n\n - Strong expertise with HRIS/People systems, especially Rippling — ability to design workflows, manage integrations, handle automations, and maintain data integrity.\n\n - A deeply hands-on approach—you love rolling up your sleeves and building clean, reliable processes\n\n - Strong foundation in multi-state employment (including hourly workforce), labor laws, and regulatory compliance\n\n - Demonstrated ability to build scalable People Ops infrastructure in environments that change weekly\n\n - High EQ and impeccable judgment—trusted with sensitive information and complex situations\n\n - Analytical mindset with strength in data, reporting, accuracy, and quality\n\n - A calm, steady presence under pressure and change\n\n - Onsite availability in Palo Alto, 5 days/week\n\n - A passion for creating a positive culture through operational excellence\n\nNice-to-Have:\n\n - Experience partnering closely with Finance on headcount, compensation, and planning\n\n - Experience with global expansion or international HR operations\n\n - Background in companies scaling from early-stage (Series C and beyond) through hypergrowth\n\nJoin us and help build the future of safe, life-changing AI in healthcare. There’s never been a more exciting moment to make an impact.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"0437c678-bd5a-429d-b34b-bfd3b70d1793","title":"Agent Deployment Engineer (Residency Program)","department":"Research & Development","team":"Product Engineering","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-08-22T17:15:17.733+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/0437c678-bd5a-429d-b34b-bfd3b70d1793","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/0437c678-bd5a-429d-b34b-bfd3b70d1793/application","descriptionHtml":"As HAI's Agent Deployment Engineer, you will own the conversation layer that enables our AI agents to have safe, autonomous clinical conversations with patients. You'll develop and refine the prompts and conversation logic that determine how millions of patients experience our breakthrough healthcare AI. This role exists because building truly autonomous clinical conversations requires both deep technical skill and relentless focus on patient experience—and we need someone who can master both.
Own your first major outcome: By day 90, you will have shipped improvements to at least two live conversation workflows, developed advanced prompts that meaningfully improve clinical safety scores or patient satisfaction metrics, collaborated with clinicians to translate their feedback into conversation logic, and shipped code that's now running in production healthcare environments.
Drive lasting impact: Residents work with different leaders across the organization to gain exposure to multiple teams, including roles in Product Engineering, Deployment Engineering (FDE), and AI Engineering. The structure allows residents to explore and choose their career direction before potential conversion.
You'll work alongside software engineers, ML scientists, product managers, and clinical experts who are obsessed with getting conversation right. This is a collaborative team that ships fast, values experimentation, and treats patient safety as non-negotiable. You'll have direct input into product decisions and the autonomy to innovate on conversation design.
Develop advanced prompts for our conversation planning layer using sophisticated prompting techniques (chain-of-thought, few-shot learning, role-based prompting, structured outputs) to enable complex agentic workflows that handle real clinical scenarios
Engineer conversation logic and patient interactions that balance clinical accuracy, safety guardrails, and patient experience—writing, testing, and iterating on prompts that make our agents feel natural and trustworthy
Collaborate with clinicians, product managers, and engineers to translate clinical requirements into conversation designs, conduct user testing with healthcare professionals, and iterate based on feedback from real-world usage
Conduct rigorous experiments and analysis on model outputs, prompt variations, and conversation strategies—measuring impact on clinical safety scores, patient satisfaction, task completion rates, and other key metrics
Use advanced prompting techniques including retrieval augmentation, tool calling, conditional logic, and multi-turn conversation management to optimize model performance and patient experience across diverse clinical scenarios
Maintain and improve our conversation codebase, ensuring prompts are version-controlled, documented, and deployed safely to production healthcare environments with proper testing and rollout procedures
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.
Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or a related technical field (or equivalent demonstrated coursework and professional projects)
2+ years of professional industry experience in software development, AI/ML, or related technical roles
Strong Python proficiency with hands-on experience writing production or near-production code
Demonstrated experience with LLM prompting through professional work or substantial personal projects (ChatGPT, Claude, or similar models)
Experience building integrations with databases and RESTful APIs, including understanding of async patterns and error handling
Strong problem-solving mindset with proven ability to break down complex problems and iterate toward solutions
Experience with backend development frameworks (Flask, Django, FastAPI, Spring Boot, or similar)
Portfolio of personal or academic projects demonstrating full-stack development, AI experimentation, or prompt engineering work
Familiarity with AI/ML concepts including model architectures, training approaches, or evaluation methods
Understanding of data privacy, security, and compliance best practices, particularly in regulated healthcare environments (HIPAA, healthcare data handling)
Healthcare or health-tech experience, including exposure to clinical workflows, EHR systems, or patient-facing applications
Experience with prompt engineering frameworks or tools (LangChain, LangSmith, Anthropic SDK, etc.)
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs HAI's Agent Deployment Engineer, you will own the conversation layer that enables our AI agents to have safe, autonomous clinical conversations with patients. You'll develop and refine the prompts and conversation logic that determine how millions of patients experience our breakthrough healthcare AI. This role exists because building truly autonomous clinical conversations requires both deep technical skill and relentless focus on patient experience—and we need someone who can master both.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have shipped improvements to at least two live conversation workflows, developed advanced prompts that meaningfully improve clinical safety scores or patient satisfaction metrics, collaborated with clinicians to translate their feedback into conversation logic, and shipped code that's now running in production healthcare environments.\n\nDrive lasting impact: Residents work with different leaders across the organization to gain exposure to multiple teams, including roles in Product Engineering, Deployment Engineering (FDE), and AI Engineering. The structure allows residents to explore and choose their career direction before potential conversion.\n\n\nTHE TEAM\n\nYou'll work alongside software engineers, ML scientists, product managers, and clinical experts who are obsessed with getting conversation right. This is a collaborative team that ships fast, values experimentation, and treats patient safety as non-negotiable. You'll have direct input into product decisions and the autonomy to innovate on conversation design.\n\n\nWHAT YOU WILL DO\n\n - Develop advanced prompts for our conversation planning layer using sophisticated prompting techniques (chain-of-thought, few-shot learning, role-based prompting, structured outputs) to enable complex agentic workflows that handle real clinical scenarios\n\n - Engineer conversation logic and patient interactions that balance clinical accuracy, safety guardrails, and patient experience—writing, testing, and iterating on prompts that make our agents feel natural and trustworthy\n\n - Collaborate with clinicians, product managers, and engineers to translate clinical requirements into conversation designs, conduct user testing with healthcare professionals, and iterate based on feedback from real-world usage\n\n - Conduct rigorous experiments and analysis on model outputs, prompt variations, and conversation strategies—measuring impact on clinical safety scores, patient satisfaction, task completion rates, and other key metrics\n\n - Use advanced prompting techniques including retrieval augmentation, tool calling, conditional logic, and multi-turn conversation management to optimize model performance and patient experience across diverse clinical scenarios\n\n - Maintain and improve our conversation codebase, ensuring prompts are version-controlled, documented, and deployed safely to production healthcare environments with proper testing and rollout procedures\n\n\nLOCATION REQUIREMENT\n\nWe believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.\n\n\nBASIC QUALIFICATIONS\n\n - Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or a related technical field (or equivalent demonstrated coursework and professional projects)\n\n - 2+ years of professional industry experience in software development, AI/ML, or related technical roles\n\n - Strong Python proficiency with hands-on experience writing production or near-production code\n\n - Demonstrated experience with LLM prompting through professional work or substantial personal projects (ChatGPT, Claude, or similar models)\n\n - Experience building integrations with databases and RESTful APIs, including understanding of async patterns and error handling\n\n - Strong problem-solving mindset with proven ability to break down complex problems and iterate toward solutions\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience with backend development frameworks (Flask, Django, FastAPI, Spring Boot, or similar)\n\n - Portfolio of personal or academic projects demonstrating full-stack development, AI experimentation, or prompt engineering work\n\n - Familiarity with AI/ML concepts including model architectures, training approaches, or evaluation methods\n\n - Understanding of data privacy, security, and compliance best practices, particularly in regulated healthcare environments (HIPAA, healthcare data handling)\n\n - Healthcare or health-tech experience, including exposure to clinical workflows, EHR systems, or patient-facing applications\n\n - Experience with prompt engineering frameworks or tools (LangChain, LangSmith, Anthropic SDK, etc.)\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"4ddb6498-74b0-4fca-937a-9bff34623ba6","title":"VP, Health Plan Partnerships","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-06-05T19:39:04.424+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/4ddb6498-74b0-4fca-937a-9bff34623ba6","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/4ddb6498-74b0-4fca-937a-9bff34623ba6/application","descriptionHtml":"Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
We are seeking a VP of Health Plan Partnerships to grow revenue and strategic footprint within our existing payer partners. You will own post-land expansion strategy, uncover new use cases, and drive adoption across additional lines of business, regions, and member populations.
This role is ideal for a senior commercial leader who excels at developing deep, multi-threaded executive relationships, turning early wins into scaled deployments, and navigating complex internal dynamics to expand payer partnerships over time.
You’ll work closely with clinical, product, implementation, and executive teams to ensure measurable value delivery, then translate that value into renewal and upsell momentum. This is a high-ownership role in an early-stage environment where you’ll shape how Hippocratic AI scales inside payer accounts.
Own expansion revenue across existing health plan partners, including renewals, upsells, cross-sells, and multi-year growth plans.
Develop and execute executive-level account expansion strategies that map stakeholders, identify whitespace, and prioritize growth pathways (e.g., new geographies, product modules, member segments, or operational teams).
Identify, qualify, and close expansion opportunities by translating payer pain points into new AI-enabled programs with measurable ROI.
Build deep, trusted relationships across clinical, operational, digital, innovation, finance, and C-suite sponsor layers within payer organizations.
Lead complex internal sales cycles inside customers, coordinating security, compliance, contracting, procurement, and clinical governance for incremental deals.
Partner cross-functionally with product, clinical, customer success, and implementation teams to ensure strong value realization, reference ability, and scalable rollouts.
Maintain accurate forecasting and expansion pipeline reporting, proactively identifying risk and opportunity.
Serve as the voice of the customer to inform partnerships strategy, product roadmap, and market positioning aligned to payer needs.
Represent Hippocratic AI in executive QBRs, steering committees, and payer ecosystem events.
Must-have:
10-15 years of experience selling into health plans, with a strong record of exceeding expansion/renewal or account growth targets.
Proven success expanding enterprise payer accounts, including multi-threading, selling new use cases, and growing contract value over time.
Executive presence and credibility with the ability to influence and align clinical, operational, digital, and C-suite stakeholders.
Experience managing sophisticated contracting and procurement processes, including amendments, renewals, and incremental SOWs.
Strong consultative selling approach, able to quantify value, build business cases, and tie outcomes to payer priorities.
Highly autonomous, proactive, and outcomes-driven, thriving in fast-moving, ambiguous environments.
Willingness to travel as needed (minimum of 30–50%, including onsite meetings, QBRs, and conferences).
Nice-to-Have:
Deep network within payer organizations and history of long-cycle relationship stewardship.
Experience expanding solutions across Medicare Advantage, Medicaid, Commercial, or dual-eligible populations.
Background in digital health, health tech, AI-enabled care models, or care management platforms.
Familiarity with payer clinical/operational workflows (care management, UM/CM, member engagement, risk adjustment, Stars/HEDIS, etc.).
Strong understanding of payer regulatory, compliance, and governance requirements for deploying AI in member-facing programs.
Experience partnering with customer success or implementation teams to drive value realization and scalable rollouts.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT US\n\nHippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.\n\n\n\n\nWHY JOIN OUR TEAM\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a VP of Health Plan Partnerships to grow revenue and strategic footprint within our existing payer partners. You will own post-land expansion strategy, uncover new use cases, and drive adoption across additional lines of business, regions, and member populations.\n\nThis role is ideal for a senior commercial leader who excels at developing deep, multi-threaded executive relationships, turning early wins into scaled deployments, and navigating complex internal dynamics to expand payer partnerships over time.\n\nYou’ll work closely with clinical, product, implementation, and executive teams to ensure measurable value delivery, then translate that value into renewal and upsell momentum. This is a high-ownership role in an early-stage environment where you’ll shape how Hippocratic AI scales inside payer accounts.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own expansion revenue across existing health plan partners, including renewals, upsells, cross-sells, and multi-year growth plans.\n\n - Develop and execute executive-level account expansion strategies that map stakeholders, identify whitespace, and prioritize growth pathways (e.g., new geographies, product modules, member segments, or operational teams).\n\n - Identify, qualify, and close expansion opportunities by translating payer pain points into new AI-enabled programs with measurable ROI.\n\n - Build deep, trusted relationships across clinical, operational, digital, innovation, finance, and C-suite sponsor layers within payer organizations.\n\n - Lead complex internal sales cycles inside customers, coordinating security, compliance, contracting, procurement, and clinical governance for incremental deals.\n\n - Partner cross-functionally with product, clinical, customer success, and implementation teams to ensure strong value realization, reference ability, and scalable rollouts.\n\n - Maintain accurate forecasting and expansion pipeline reporting, proactively identifying risk and opportunity.\n\n - Serve as the voice of the customer to inform partnerships strategy, product roadmap, and market positioning aligned to payer needs.\n\n - Represent Hippocratic AI in executive QBRs, steering committees, and payer ecosystem events.\n \n\n\nWHAT YOU BRING\n\nMust-have: \n\n - 10-15 years of experience selling into health plans, with a strong record of exceeding expansion/renewal or account growth targets.\n\n - Proven success expanding enterprise payer accounts, including multi-threading, selling new use cases, and growing contract value over time.\n\n - Executive presence and credibility with the ability to influence and align clinical, operational, digital, and C-suite stakeholders.\n\n - Experience managing sophisticated contracting and procurement processes, including amendments, renewals, and incremental SOWs.\n\n - Strong consultative selling approach, able to quantify value, build business cases, and tie outcomes to payer priorities.\n\n - Highly autonomous, proactive, and outcomes-driven, thriving in fast-moving, ambiguous environments.\n\n - Willingness to travel as needed (minimum of 30–50%, including onsite meetings, QBRs, and conferences).\n \n\nNice-to-Have:\n\n - Deep network within payer organizations and history of long-cycle relationship stewardship.\n\n - Experience expanding solutions across Medicare Advantage, Medicaid, Commercial, or dual-eligible populations.\n\n - Background in digital health, health tech, AI-enabled care models, or care management platforms.\n\n - Familiarity with payer clinical/operational workflows (care management, UM/CM, member engagement, risk adjustment, Stars/HEDIS, etc.).\n\n - Strong understanding of payer regulatory, compliance, and governance requirements for deploying AI in member-facing programs.\n\n - Experience partnering with customer success or implementation teams to drive value realization and scalable rollouts.\n \n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"123b1c58-ec96-4425-89b5-40106b1fb79b","title":"Agent Deployment Architect (York, PA)","department":"Customer Experience","team":"Deployment Solutions","employmentType":"FullTime","location":"York, PA","secondaryLocations":[],"publishedAt":"2026-08-22T15:22:25.535+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Pennnsylvania","addressCountry":"United States","addressLocality":"York"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/123b1c58-ec96-4425-89b5-40106b1fb79b","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/123b1c58-ec96-4425-89b5-40106b1fb79b/application","descriptionHtml":"As HAI's first forward-deployed Deployment Architect, you will embed directly within health systems to architect and launch our healthcare AI agents into production. Your work will put breakthrough AI technology in front of clinical teams who desperately need it—directly shaping how thousands of patients receive safer, more responsive care. This role exists because our customers are ready to deploy at scale, and they need an expert who can bridge the gap between our cutting-edge AI and their operational reality.
Own your first major outcome: By day 90, you will have completed a full deployment cycle at your assigned health system: documented their clinical workflows, architected a custom integration with their EHR (Epic, Cerner, or Athena), designed and deployed at least one production AI agent handling real patient or clinical workflows, and trained their team to operate it independently.
Drive lasting impact: At 12 months, you will have scaled from one to multiple deployed agents across your health system, established a repeatable deployment playbook that reduces future implementation cycles by 40%, built strong enough relationships that customers are requesting you for expansions, and directly contributed evidence that our agents improve patient safety or operational efficiency—proving out the category in a real health system.
You'll join an embedded team of HAI engineers, clinical experts, and implementation leaders—working side-by-side at the customer site. You'll operate with high autonomy in the field, but with direct access to our product, ML, and clinical teams back home. This is a culture of bias toward action, customer obsession, and shipping real solutions that matter.
Partner with clinical and operational leaders onsite to map end-to-end workflows, identify AI automation opportunities, and translate complex clinical requirements into integration specifications and conversational AI designs
Design and document technical integration architecture connecting our AI agents with enterprise EHR systems (Epic, Cerner, Athena), CRMs, patient engagement platforms, and clinical data repositories to ensure secure, compliant data flow
Architect, customize, and deploy modular AI agents aligned to customer use cases—from patient triage and intake automation to clinical documentation support—managing the full deployment lifecycle from design through production launch
Lead post-sale technical implementation as the primary technical contact, driving requirements definition, timeline management, stakeholder coordination, and ensuring deployment milestones are met and customer success is achieved
Build repeatable tooling and playbooks that standardize our deployment process, reduce time-to-launch for future customers, and enable scaling of implementation capacity across multiple health systems
Bachelor's degree in Computer Science, Business, Engineering, or a related field
Minimum 5 years of experience in healthcare implementation, enterprise software deployment, or health-tech product management
Minimum 5 years of hands-on experience integrating with enterprise EHRs (Epic, Cerner, Athena, or similar platforms) or working in healthcare payer/digital health environments
Demonstrated ability to build and maintain strong customer relationships and operate autonomously in client-embedded, field-based roles
Proven track record of translating complex external stakeholder needs into actionable product and technical requirements
Must be based within 50 miles of York, Pennsylvania, and available to work on-site at the customer site 5 days per week
Master's degree in Computer Science, Business Administration, or Healthcare Management
Experience building or deploying conversational AI, LLM-based systems, or clinical decision support tools
Familiarity with healthcare compliance frameworks (HIPAA, HL7, FHIR) and experience navigating security and data governance requirements
Startup or high-growth technology experience, particularly in scaling go-to-market or customer implementation functions
Comfort reading, debugging, and discussing Python code with engineering teams
Background in clinical operations, healthcare delivery, or patient-facing healthcare technology
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT THE ROLE\n\n\nROLE MISSION\n\nAs HAI's first forward-deployed Deployment Architect, you will embed directly within health systems to architect and launch our healthcare AI agents into production. Your work will put breakthrough AI technology in front of clinical teams who desperately need it—directly shaping how thousands of patients receive safer, more responsive care. This role exists because our customers are ready to deploy at scale, and they need an expert who can bridge the gap between our cutting-edge AI and their operational reality.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have completed a full deployment cycle at your assigned health system: documented their clinical workflows, architected a custom integration with their EHR (Epic, Cerner, or Athena), designed and deployed at least one production AI agent handling real patient or clinical workflows, and trained their team to operate it independently.\n\nDrive lasting impact: At 12 months, you will have scaled from one to multiple deployed agents across your health system, established a repeatable deployment playbook that reduces future implementation cycles by 40%, built strong enough relationships that customers are requesting you for expansions, and directly contributed evidence that our agents improve patient safety or operational efficiency—proving out the category in a real health system.\n\n\nTHE TEAM\n\nYou'll join an embedded team of HAI engineers, clinical experts, and implementation leaders—working side-by-side at the customer site. You'll operate with high autonomy in the field, but with direct access to our product, ML, and clinical teams back home. This is a culture of bias toward action, customer obsession, and shipping real solutions that matter.\n\n\nWHAT YOU WILL DO\n\n - Partner with clinical and operational leaders onsite to map end-to-end workflows, identify AI automation opportunities, and translate complex clinical requirements into integration specifications and conversational AI designs\n\n - Design and document technical integration architecture connecting our AI agents with enterprise EHR systems (Epic, Cerner, Athena), CRMs, patient engagement platforms, and clinical data repositories to ensure secure, compliant data flow\n\n - Architect, customize, and deploy modular AI agents aligned to customer use cases—from patient triage and intake automation to clinical documentation support—managing the full deployment lifecycle from design through production launch\n\n - Lead post-sale technical implementation as the primary technical contact, driving requirements definition, timeline management, stakeholder coordination, and ensuring deployment milestones are met and customer success is achieved\n\n - Build repeatable tooling and playbooks that standardize our deployment process, reduce time-to-launch for future customers, and enable scaling of implementation capacity across multiple health systems\n\n\nBASIC QUALIFICATIONS\n\n - Bachelor's degree in Computer Science, Business, Engineering, or a related field\n\n - Minimum 5 years of experience in healthcare implementation, enterprise software deployment, or health-tech product management\n\n - Minimum 5 years of hands-on experience integrating with enterprise EHRs (Epic, Cerner, Athena, or similar platforms) or working in healthcare payer/digital health environments\n\n - Demonstrated ability to build and maintain strong customer relationships and operate autonomously in client-embedded, field-based roles\n\n - Proven track record of translating complex external stakeholder needs into actionable product and technical requirements\n\n - Must be based within 50 miles of York, Pennsylvania, and available to work on-site at the customer site 5 days per week\n\n\nPREFERRED QUALIFICATIONS\n\n - Master's degree in Computer Science, Business Administration, or Healthcare Management\n\n - Experience building or deploying conversational AI, LLM-based systems, or clinical decision support tools\n\n - Familiarity with healthcare compliance frameworks (HIPAA, HL7, FHIR) and experience navigating security and data governance requirements\n\n - Startup or high-growth technology experience, particularly in scaling go-to-market or customer implementation functions\n\n - Comfort reading, debugging, and discussing Python code with engineering teams\n\n - Background in clinical operations, healthcare delivery, or patient-facing healthcare technology\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"16bc4536-04ae-41c7-94f7-53b66b2572a3","title":"AI Engineer (Senior, Staff, Senior Staff, Principal)","department":"Research & Development","team":"Product Engineering","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-08-24T14:46:50.088+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/16bc4536-04ae-41c7-94f7-53b66b2572a3","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/16bc4536-04ae-41c7-94f7-53b66b2572a3/application","descriptionHtml":"As an AI Engineer at Hippocratic AI, you'll design and build the intelligent systems that power clinically safe healthcare agents at scale. You'll work at the intersection of large language models, real-time voice, and human-centered product design—translating cutting-edge research into production systems that patients and providers trust. This role exists because the gap between research and reliable production AI is where real innovation happens: your work directly determines whether advanced AI becomes a tool that transforms healthcare or remains a research project.
Own your first major outcome: By day 90, you will have shipped an end-to-end AI feature or system improvement (a new RAG pipeline, multi-agent workflow, or voice agent capability), validated it works reliably in production, and established the development patterns that the team will scale going forward.
Drive lasting impact: At 12 months, you will have built multiple production AI systems (RAG pipelines, multi-step reasoning workflows, real-time voice agent interactions), contributed architectural patterns that become standard across the team, improved our model evaluation and safety testing capabilities, and directly shaped how thousands of patient conversations are powered by our platform.
You'll work alongside AI researchers, product managers, clinical experts, and engineers who are obsessed with bringing safe, reliable AI into healthcare. This is a cross-functional team that values both innovation and rigor—people who love solving hard technical problems that have real patient impact, and who move fast without sacrificing safety or quality.
Design and build production-grade AI pipelines that power our voice-based generative healthcare agents—architecting RAG systems, multi-step reasoning workflows, and streaming interactions that scale reliably
Collaborate cross-functionally with product, clinical, and engineering teams to translate healthcare workflows into safe, scalable, and human-centered AI experiences—bringing together research capabilities and product intuition
Prototype and deploy zero-to-one features using state-of-the-art LLMs, retrieval systems, and streaming architectures—balancing rapid innovation with production reliability and clinical safety
Develop and refine AI-native workflows that support real-time, conversational, and long-running interactions across diverse healthcare contexts, ensuring systems handle edge cases and failure modes gracefully
Drive continuous improvement in model evaluation, safety testing, and observability—building the measurement and monitoring infrastructure that ensures every agent interaction meets clinical safety standards
Contribute to technical culture through documentation, knowledge sharing, and collaboration that elevates team capabilities and product quality
We believe the best ideas happen together. This role is based in our Menlo Park, California office, expected to be five days a week. We're also exploring establishing a presence in the Bellevue area—if that develops, flexibility on location may be available for exceptional candidates.
Compensation is based on experience, expertise, and level of responsibility. We offer competitive packages that reflect the seniority and scope of the role, along with equity, health insurance, and other benefits.
BS in Computer Science or equivalent
5+ years of professional experience in software, ML, or AI engineering.
Proven track record building and shipping AI- or ML-powered products in production environments.
Strong programming skills in Python with experience in distributed systems, APIs, and data pipelines.
Deep understanding of prompt engineering, vector databases, and retrieval systems (RAG), voice agents or willingness to learn rapidly.
Experience with cloud environments (AWS/GCP/Azure) and modern DevOps practices (Terraform, CI/CD, monitoring).
Experience building or deploying LLM-based or multi-agent systems at scale.
Hands-on work with speech recognition, text-to-speech, or streaming architectures for real-time AI experiences.
Prior exposure to healthcare, safety-critical domains, or regulated product development.
If you’re an AI engineer who thrives at the intersection of cutting-edge research and real-world product impact, we’d love to hear from you.
Join Hippocratic AI and help shape the future of clinically safe, voice-enabled AI systems that are already transforming patient care at scale.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs an AI Engineer at Hippocratic AI, you'll design and build the intelligent systems that power clinically safe healthcare agents at scale. You'll work at the intersection of large language models, real-time voice, and human-centered product design—translating cutting-edge research into production systems that patients and providers trust. This role exists because the gap between research and reliable production AI is where real innovation happens: your work directly determines whether advanced AI becomes a tool that transforms healthcare or remains a research project.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have shipped an end-to-end AI feature or system improvement (a new RAG pipeline, multi-agent workflow, or voice agent capability), validated it works reliably in production, and established the development patterns that the team will scale going forward.\n\nDrive lasting impact: At 12 months, you will have built multiple production AI systems (RAG pipelines, multi-step reasoning workflows, real-time voice agent interactions), contributed architectural patterns that become standard across the team, improved our model evaluation and safety testing capabilities, and directly shaped how thousands of patient conversations are powered by our platform.\n\n\nTHE TEAM\n\nYou'll work alongside AI researchers, product managers, clinical experts, and engineers who are obsessed with bringing safe, reliable AI into healthcare. This is a cross-functional team that values both innovation and rigor—people who love solving hard technical problems that have real patient impact, and who move fast without sacrificing safety or quality.\n\n\nWHAT YOU'LL DO\n\n - Design and build production-grade AI pipelines that power our voice-based generative healthcare agents—architecting RAG systems, multi-step reasoning workflows, and streaming interactions that scale reliably\n\n - Collaborate cross-functionally with product, clinical, and engineering teams to translate healthcare workflows into safe, scalable, and human-centered AI experiences—bringing together research capabilities and product intuition\n\n - Prototype and deploy zero-to-one features using state-of-the-art LLMs, retrieval systems, and streaming architectures—balancing rapid innovation with production reliability and clinical safety\n\n - Develop and refine AI-native workflows that support real-time, conversational, and long-running interactions across diverse healthcare contexts, ensuring systems handle edge cases and failure modes gracefully\n\n - Drive continuous improvement in model evaluation, safety testing, and observability—building the measurement and monitoring infrastructure that ensures every agent interaction meets clinical safety standards\n\n - Contribute to technical culture through documentation, knowledge sharing, and collaboration that elevates team capabilities and product quality\n\n\nLOCATION REQUIREMENT\n\nWe believe the best ideas happen together. This role is based in our Menlo Park, California office, expected to be five days a week. We're also exploring establishing a presence in the Bellevue area—if that develops, flexibility on location may be available for exceptional candidates.\n\n\nCOMPENSATION\n\nCompensation is based on experience, expertise, and level of responsibility. We offer competitive packages that reflect the seniority and scope of the role, along with equity, health insurance, and other benefits.\n\n\n\n\nWHAT YOU BRING\n\n\nMUST HAVE:\n\n - BS in Computer Science or equivalent\n\n - 5+ years of professional experience in software, ML, or AI engineering.\n\n - Proven track record building and shipping AI- or ML-powered products in production environments.\n\n - Strong programming skills in Python with experience in distributed systems, APIs, and data pipelines.\n\n - Deep understanding of prompt engineering, vector databases, and retrieval systems (RAG), voice agents or willingness to learn rapidly.\n\n - Experience with cloud environments (AWS/GCP/Azure) and modern DevOps practices (Terraform, CI/CD, monitoring).\n\n\nNICE-TO-HAVE:\n\n - Experience building or deploying LLM-based or multi-agent systems at scale.\n\n - Hands-on work with speech recognition, text-to-speech, or streaming architectures for real-time AI experiences.\n\n - Prior exposure to healthcare, safety-critical domains, or regulated product development.\n\n \n\nIf you’re an AI engineer who thrives at the intersection of cutting-edge research and real-world product impact, we’d love to hear from you.\n\nJoin Hippocratic AI and help shape the future of clinically safe, voice-enabled AI systems that are already transforming patient care at scale.\n\n \n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"d83d548f-4b0d-4989-9433-161aef869845","title":"Vice President, Customer Success (Payors)","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"Seattle, WA","secondaryLocations":[{"location":"United States | Orange, CA","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Anaheim"}}}],"publishedAt":"2026-08-23T15:31:35.598+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/d83d548f-4b0d-4989-9433-161aef869845","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/d83d548f-4b0d-4989-9433-161aef869845/application","descriptionHtml":"As VP of Customer Success for Payors at Hippocratic AI, you will build and lead high-performing teams that drive satisfaction, retention, and expansion across our health plan and managed care customers. You'll establish the systems, processes, and culture that enable customer success at scale—designing the playbooks and team structures that transform how health plans achieve value from our AI platform. This role exists because health plans are deploying breakthrough AI at scale, and they need a dedicated, expert-led customer success organization that speaks their language, understands their complexity, and delivers measurable impact on their most critical metrics.
Own your first major outcome: By day 90, you will have completed a diagnostic of your payer customer base and success metrics, established your CS team's operating framework and KPIs, recruited and onboarded your first CS leaders and specialists, and shipped measurable improvements in customer retention or satisfaction for your most strategic accounts.
Drive lasting impact: At 12 months, you will have scaled your payer CS team from concept to fully functional, high-performing organization, established replicable playbooks for payer onboarding and success management, grown net revenue retention across your payer book of business to 110%+, positioned payer customers as visible advocates for Hippocratic AI in the industry, and proven out the payer CS model that can scale across the organization.
You'll build and lead a dedicated payer customer success organization—recruiting and developing CS Executives, CS Leaders, technical support specialists, and implementation experts. You'll partner closely with Product, Engineering, Clinical, and Sales teams to ensure payer needs drive organizational priorities. You'll work embedded with major health plan customers while building the infrastructure that scales CS capability across Hippocratic AI.
Build and lead a world-class payer CS team by partnering with Talent Acquisition to recruit, onboard, mentor, and develop customer success executives, CS leaders, technical specialists, and implementation experts—creating systems and processes that enable rapid scaling with excellence
Develop and execute a comprehensive payer customer success strategy aligned with Hippocratic AI's mission and business objectives, tailored to the unique operating models, regulatory environment, and success metrics of health plans and managed care organizations
Establish and nurture trusted relationships with health plans, managed care organizations, PBMs, and other payer entities at executive and operational levels—positioning Hippocratic AI as a strategic partner in their value-based care and operational transformation initiatives
Drive customer retention and expansion across payer use cases (utilization management, member engagement, care management, prior authorization)—identifying upsell and cross-sell opportunities while maintaining strong net revenue retention (NRR)
Serve as the voice of the payer customer within the organization, working cross-functionally with Product, Engineering, and Clinical teams to channel payer feedback into product evolution and go-to-market strategy
Implement and refine customer success metrics and processes tailored to payer KPIs—HEDIS/STARS performance, medical loss ratio (MLR) impact, member satisfaction, per-member-per-month cost trends, and operational efficiency gains
Act as escalation point for complex payer customer issues, ensuring timely and effective resolution while navigating payer organizational structures and compliance requirements
Navigate payer ecosystem complexities—regulatory requirements (CMS, NCQA, state Department of Insurance), delegated arrangements, network management, and claims/benefits administration workflows—positioning our solutions as aligned with payer strategic priorities
We have two roles one is based in the North Seattle/Mountlake Terrace, Washington area, the other in Orange, California with expected presence at our major payor customer sites. Periodic travel to Hippocratic AI offices (Menlo Park) is expected for strategic planning, team alignment, and organizational collaboration. Candidates must be able to satisfy client-specific credentialing requirements, including background screening and proof of required vaccinations or immunizations, as mandated by healthcare facilities and payor entities.
Compensation is based on experience, expertise, and level of responsibility. We offer competitive packages that reflect the role's seniority and scope, along with equity, health insurance, and other benefits.
Bachelor's degree from an accredited university
10–15 years of professional experience in customer success, account management, or related leadership roles within the payer/health plan industry, with 7+ years in customer-facing leadership positions
Proven track record driving customer success in B2B SaaS or healthcare technology companies serving payer organizations, with demonstrated ability to hit KPIs and drive revenue growth
Deep understanding of the payer/health plan industry including managed care operations, utilization management, care management, claims processing, network management, and regulatory frameworks (CMS, NCQA, state Department of Insurance)
Demonstrated experience working with health plan stakeholders across medical management, population health, quality, IT, and C-suite leadership—translating between clinical, operational, and executive perspectives
Exceptional interpersonal and communication skills with proven ability to influence and inspire cross-functional teams, customers, and senior executives
Data-driven mindset with hands-on experience leveraging payer-specific metrics and analytics (HEDIS/STARS, MLR, per-member-per-month cost trends) to inform strategy and decision-making
Proven experience scaling customer success teams and processes in high-growth startup or scaling technology environments
Deep understanding of workflows within health plans and managed care organizations, with demonstrated ability to align AI solutions to payer operational processes and business priorities
MBA, MHA, or advanced degree in Business, Healthcare Administration, or related field
Demonstrated thought leadership in the payer industry, including speaking at major payer conferences (AHIP, RISE, AMCP) or industry forums
Hands-on familiarity with AI-based solutions and their application in payer operations—prior authorization automation, member outbound engagement, clinical decision support
Experience with value-based care models and payer-provider collaboration initiatives
Existing relationships with senior leaders at major national and regional health plans
Track record building customer success organizations from the ground up in emerging categories
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs VP of Customer Success for Payors at Hippocratic AI, you will build and lead high-performing teams that drive satisfaction, retention, and expansion across our health plan and managed care customers. You'll establish the systems, processes, and culture that enable customer success at scale—designing the playbooks and team structures that transform how health plans achieve value from our AI platform. This role exists because health plans are deploying breakthrough AI at scale, and they need a dedicated, expert-led customer success organization that speaks their language, understands their complexity, and delivers measurable impact on their most critical metrics.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have completed a diagnostic of your payer customer base and success metrics, established your CS team's operating framework and KPIs, recruited and onboarded your first CS leaders and specialists, and shipped measurable improvements in customer retention or satisfaction for your most strategic accounts.\n\nDrive lasting impact: At 12 months, you will have scaled your payer CS team from concept to fully functional, high-performing organization, established replicable playbooks for payer onboarding and success management, grown net revenue retention across your payer book of business to 110%+, positioned payer customers as visible advocates for Hippocratic AI in the industry, and proven out the payer CS model that can scale across the organization.\n\n\nTHE TEAM\n\nYou'll build and lead a dedicated payer customer success organization—recruiting and developing CS Executives, CS Leaders, technical support specialists, and implementation experts. You'll partner closely with Product, Engineering, Clinical, and Sales teams to ensure payer needs drive organizational priorities. You'll work embedded with major health plan customers while building the infrastructure that scales CS capability across Hippocratic AI.\n\n\nWHAT YOU'LL DO\n\n - Build and lead a world-class payer CS team by partnering with Talent Acquisition to recruit, onboard, mentor, and develop customer success executives, CS leaders, technical specialists, and implementation experts—creating systems and processes that enable rapid scaling with excellence\n\n - Develop and execute a comprehensive payer customer success strategy aligned with Hippocratic AI's mission and business objectives, tailored to the unique operating models, regulatory environment, and success metrics of health plans and managed care organizations\n\n - Establish and nurture trusted relationships with health plans, managed care organizations, PBMs, and other payer entities at executive and operational levels—positioning Hippocratic AI as a strategic partner in their value-based care and operational transformation initiatives\n\n - Drive customer retention and expansion across payer use cases (utilization management, member engagement, care management, prior authorization)—identifying upsell and cross-sell opportunities while maintaining strong net revenue retention (NRR)\n\n - Serve as the voice of the payer customer within the organization, working cross-functionally with Product, Engineering, and Clinical teams to channel payer feedback into product evolution and go-to-market strategy\n\n - Implement and refine customer success metrics and processes tailored to payer KPIs—HEDIS/STARS performance, medical loss ratio (MLR) impact, member satisfaction, per-member-per-month cost trends, and operational efficiency gains\n\n - Act as escalation point for complex payer customer issues, ensuring timely and effective resolution while navigating payer organizational structures and compliance requirements\n\n - Navigate payer ecosystem complexities—regulatory requirements (CMS, NCQA, state Department of Insurance), delegated arrangements, network management, and claims/benefits administration workflows—positioning our solutions as aligned with payer strategic priorities\n\n\nLOCATION REQUIREMENT\n\nWe have two roles one is based in the North Seattle/Mountlake Terrace, Washington area, the other in Orange, California with expected presence at our major payor customer sites. Periodic travel to Hippocratic AI offices (Menlo Park) is expected for strategic planning, team alignment, and organizational collaboration. Candidates must be able to satisfy client-specific credentialing requirements, including background screening and proof of required vaccinations or immunizations, as mandated by healthcare facilities and payor entities.\n\n\nCOMPENSATION\n\nCompensation is based on experience, expertise, and level of responsibility. We offer competitive packages that reflect the role's seniority and scope, along with equity, health insurance, and other benefits.\n\n\nREQUIRED QUALIFICATIONS\n\n - Bachelor's degree from an accredited university\n\n - 10–15 years of professional experience in customer success, account management, or related leadership roles within the payer/health plan industry, with 7+ years in customer-facing leadership positions\n\n - Proven track record driving customer success in B2B SaaS or healthcare technology companies serving payer organizations, with demonstrated ability to hit KPIs and drive revenue growth\n\n - Deep understanding of the payer/health plan industry including managed care operations, utilization management, care management, claims processing, network management, and regulatory frameworks (CMS, NCQA, state Department of Insurance)\n\n - Demonstrated experience working with health plan stakeholders across medical management, population health, quality, IT, and C-suite leadership—translating between clinical, operational, and executive perspectives\n\n - Exceptional interpersonal and communication skills with proven ability to influence and inspire cross-functional teams, customers, and senior executives\n\n - Data-driven mindset with hands-on experience leveraging payer-specific metrics and analytics (HEDIS/STARS, MLR, per-member-per-month cost trends) to inform strategy and decision-making\n\n - Proven experience scaling customer success teams and processes in high-growth startup or scaling technology environments\n\n - Deep understanding of workflows within health plans and managed care organizations, with demonstrated ability to align AI solutions to payer operational processes and business priorities\n\n\nPREFERRED QUALIFICATIONS\n\n - MBA, MHA, or advanced degree in Business, Healthcare Administration, or related field\n\n - Demonstrated thought leadership in the payer industry, including speaking at major payer conferences (AHIP, RISE, AMCP) or industry forums\n\n - Hands-on familiarity with AI-based solutions and their application in payer operations—prior authorization automation, member outbound engagement, clinical decision support\n\n - Experience with value-based care models and payer-provider collaboration initiatives\n\n - Existing relationships with senior leaders at major national and regional health plans\n\n - Track record building customer success organizations from the ground up in emerging categories\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"e35e118e-741e-4273-862e-743131e4ea63","title":"Integration Engineer ","department":"Customer Experience","team":"Customer Site Engineering","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-05-22T04:41:23.395+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/e35e118e-741e-4273-862e-743131e4ea63","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/e35e118e-741e-4273-862e-743131e4ea63/application","descriptionHtml":"Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
We're looking for an Integration Engineer to help bridge healthcare data systems with our clinical AI platform. You'll work at the intersection of healthcare interoperability, system design, and data engineering — connecting EHRs, APIs, and analytics pipelines that make our AI models work at scale.
In this role, you'll collaborate with delivery leads, product managers, and customer engineers to design and build reliable integrations using modern interoperability standards. Most of your work will involve Python-based data transformation and interface development, integrating with HL7 v2, FHIR, and RESTful APIs. You'll also coordinate with offshore engineers to deliver high-quality solutions on time.
You'll have the opportunity to shape our integration framework, define reusable patterns, and improve performance and reliability across the platform.
Design, build, and maintain healthcare data integrations using Python, HL7 v2, FHIR, REST APIs, and SQL.
Collaborate with product and delivery teams to translate requirements into scalable, testable integration flows.
Coordinate with offshore teams on implementation, review, and QA.
Monitor and optimize performance across live integrations, identifying and resolving bottlenecks.
Contribute to reusable components and integration templates that improve delivery efficiency.
Troubleshoot production issues, lead root-cause analysis, and ensure smooth resolution.
This role requires a minimum of 20-40% travel, which may include overnight or out-of-state trips.
Must-Have:
5+ years of experience in healthcare integration or interoperability engineering.
Strong understanding of HL7 v2, FHIR, and X12 standards.
Hands-on experience with Python and at least one integration engine (Mirth, Rhapsody, InterSystems IRIS, or Redox).
Comfortable working with RESTful APIs, JSON, and SQL.
Excellent communication and collaboration skills across technical and non-technical teams.
Strong ownership mindset with attention to reliability, scalability, and quality
Nice-to-Have:
Familiarity with EHR APIs (Epic, Cerner, AthenaOne, or similar).
Knowledge of FHIR bulk data workflows.
Experience with CI/CD, containerization (Docker), or cloud-based deployment pipelines.
Background in AI/ML data pipelines or healthcare analytics.
Join us and help build the future of safe, life-changing AI in healthcare. There’s never been a more exciting moment to make an impact.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT US\n\nHippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.\n\n\n\n\nWHY JOIN OUR TEAM\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\n\n\nABOUT THE ROLE\n\nWe're looking for an Integration Engineer to help bridge healthcare data systems with our clinical AI platform. You'll work at the intersection of healthcare interoperability, system design, and data engineering — connecting EHRs, APIs, and analytics pipelines that make our AI models work at scale.\n\nIn this role, you'll collaborate with delivery leads, product managers, and customer engineers to design and build reliable integrations using modern interoperability standards. Most of your work will involve Python-based data transformation and interface development, integrating with HL7 v2, FHIR, and RESTful APIs. You'll also coordinate with offshore engineers to deliver high-quality solutions on time.\n\nYou'll have the opportunity to shape our integration framework, define reusable patterns, and improve performance and reliability across the platform.\n\n\n\n\nWHAT YOU'LL DO\n\n - Design, build, and maintain healthcare data integrations using Python, HL7 v2, FHIR, REST APIs, and SQL.\n\n - Collaborate with product and delivery teams to translate requirements into scalable, testable integration flows.\n\n - Coordinate with offshore teams on implementation, review, and QA.\n\n - Monitor and optimize performance across live integrations, identifying and resolving bottlenecks.\n\n - Contribute to reusable components and integration templates that improve delivery efficiency.\n\n - Troubleshoot production issues, lead root-cause analysis, and ensure smooth resolution.\n\n - This role requires a minimum of 20-40% travel, which may include overnight or out-of-state trips.\n\n\n\n\nWHAT YOU BRING\n\nMust-Have:\n\n - 5+ years of experience in healthcare integration or interoperability engineering.\n\n - Strong understanding of HL7 v2, FHIR, and X12 standards.\n\n - Hands-on experience with Python and at least one integration engine (Mirth, Rhapsody, InterSystems IRIS, or Redox).\n\n - Comfortable working with RESTful APIs, JSON, and SQL.\n\n - Excellent communication and collaboration skills across technical and non-technical teams.\n\n - Strong ownership mindset with attention to reliability, scalability, and quality\n\nNice-to-Have:\n\n - Familiarity with EHR APIs (Epic, Cerner, AthenaOne, or similar).\n\n - Knowledge of FHIR bulk data workflows.\n\n - Experience with CI/CD, containerization (Docker), or cloud-based deployment pipelines.\n\n - Background in AI/ML data pipelines or healthcare analytics.\n\n\n\nJoin us and help build the future of safe, life-changing AI in healthcare. There’s never been a more exciting moment to make an impact.\n\n\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"20a4404e-4356-463a-88a0-bc291844b0ea","title":"VP, Enterprise Sales","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-05-16T00:28:42.786+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/20a4404e-4356-463a-88a0-bc291844b0ea","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/20a4404e-4356-463a-88a0-bc291844b0ea/application","descriptionHtml":"Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
We are adding senior VPs of Enterprise Sales to our commercial team to land transformation deals at the largest health systems in the country.
As a leader on the go-to-market team, you will own a named-account territory, driving CEO and broader c-suite engagement at the top of the deal through vision selling, with rigorous scoping, ROI modeling, governance, security review, and procurement underneath. You will report to our Chief Growth Officer, and work with executive leadership and the CEO on the most strategic deals.
The ideal candidate has extensive experience selling software solutions to healthcare providers, excels in navigating the intricacies of these organizations, and thrives in a dynamic, fast-paced environment.
Manage your accounts as a business. Sequence accounts by readiness, manage capacity across tiers, and run the full sales cycle to closure.
Open and operate at the C-suite. Drive the transformation case with CEOs, COOs, CMOs, CIOs, CDOs, and CFOs, driving consensus of Hippocratic AI as the optimal solution.
Architect each deal end-to-end. Discovery, vision pitch, scope, ROI, governance, security, procurement, contract.
Multi-thread with multiple executive champions who clear the path, and accelerate the deal.
Partner with clinical, product, and customer success teams to to align strategies and deliver seamless client experiences.
Serve as a trusted advisor. Stay informed about industry trends, competitive offerings, and the evolving needs of healthcare organizations to position Hippocratic AI effectively.
Must-Have:
15+ years selling enterprise software, services, or transformation engagements to health systems, with at least one role at a sub-500-person company.
Experience personally closing $1M+ enterprise deals at health systems and consistent top tier performance.
Proven ability to build an ROI model that withstands a CFO review and a clinical narrative that withstands a CMO review
Healthcare fluency. You can hold your own in a room with a CFO on margin pressure, with a CMO on clinical workflow, with a CIO on integration risk.
Track record of selling into novel categories where the buyer did not have an existing budget line — digital health category creation, novel-mechanism pharma launches, transformation consulting, or equivalent.
Trusted relationships with health system CIOs, CMOs, COOs, CDOs
Willingness and ability to travel extensively for client meetings, presentations, and industry events.
Bachelor’s degree required and advanced degree preferred.
Nice-to-Have:
Experience working in a startup or high-growth environment.
Experience selling AI-powered solutions or other cutting-edge healthcare technology.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT US\n\nHippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.\n\n\n\n\nWHY JOIN OUR TEAM\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\n\n\nABOUT THE ROLE\n\nWe are adding senior VPs of Enterprise Sales to our commercial team to land transformation deals at the largest health systems in the country.\n\n\n\nAs a leader on the go-to-market team, you will own a named-account territory, driving CEO and broader c-suite engagement at the top of the deal through vision selling, with rigorous scoping, ROI modeling, governance, security review, and procurement underneath. You will report to our Chief Growth Officer, and work with executive leadership and the CEO on the most strategic deals.\n\nThe ideal candidate has extensive experience selling software solutions to healthcare providers, excels in navigating the intricacies of these organizations, and thrives in a dynamic, fast-paced environment.\n\n\n\n\nWHAT YOU'LL DO\n\n - Manage your accounts as a business. Sequence accounts by readiness, manage capacity across tiers, and run the full sales cycle to closure.\n\n - Open and operate at the C-suite. Drive the transformation case with CEOs, COOs, CMOs, CIOs, CDOs, and CFOs, driving consensus of Hippocratic AI as the optimal solution.\n\n - Architect each deal end-to-end. Discovery, vision pitch, scope, ROI, governance, security, procurement, contract.\n\n - Multi-thread with multiple executive champions who clear the path, and accelerate the deal.\n\n - Partner with clinical, product, and customer success teams to to align strategies and deliver seamless client experiences.\n\n - Serve as a trusted advisor. Stay informed about industry trends, competitive offerings, and the evolving needs of healthcare organizations to position Hippocratic AI effectively.\n \n \n\n\nWHAT YOU BRING\n\nMust-Have:\n\n - 15+ years selling enterprise software, services, or transformation engagements to health systems, with at least one role at a sub-500-person company.\n\n - Experience personally closing $1M+ enterprise deals at health systems and consistent top tier performance.\n\n - Proven ability to build an ROI model that withstands a CFO review and a clinical narrative that withstands a CMO review\n\n - Healthcare fluency. You can hold your own in a room with a CFO on margin pressure, with a CMO on clinical workflow, with a CIO on integration risk.\n\n - Track record of selling into novel categories where the buyer did not have an existing budget line — digital health category creation, novel-mechanism pharma launches, transformation consulting, or equivalent.\n\n - Trusted relationships with health system CIOs, CMOs, COOs, CDOs\n\n - Willingness and ability to travel extensively for client meetings, presentations, and industry events.\n\n - Bachelor’s degree required and advanced degree preferred.\n\nNice-to-Have:\n\n - Experience working in a startup or high-growth environment.\n\n - Experience selling AI-powered solutions or other cutting-edge healthcare technology.\n\n\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"378e1797-b92c-4fce-98d2-03481e214bb5","title":"Forward Deployed Engineer (Mid/Senior)","department":"Customer Experience","team":"Customer Site Engineering","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-08-08T17:49:38.761+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/378e1797-b92c-4fce-98d2-03481e214bb5","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/378e1797-b92c-4fce-98d2-03481e214bb5/application","descriptionHtml":"As HAI's Forward Deployed Engineer, you will be the technical owner of AI deployments that directly transform how health systems operate. You'll embed with customers to build, launch, and operate production conversational AI agents—architecting systems that handle real clinical workflows and impact thousands of patient interactions. This role exists because healthcare organizations are ready to deploy breakthrough AI at scale, and they need a world-class AI engineer who can build reliable, innovative systems in the field.
Own your first major outcome: By day 90, you will have completed end-to-end ownership of your first AI deployment: designed and implemented a RAG pipeline grounded in customer data, built tool-calling and MCP integrations connecting our agents to customer systems (EHRs, data warehouses, operational tools), executed a production go-live with zero surprises, and established monitoring that catches anomalies before customers do.
Drive lasting impact: At 12 months, you will have deployed multiple agents across your assigned health system, built reusable AI patterns and frameworks that accelerate future deployments, become the trusted technical partner that customers rely on to solve their hardest AI problems, and generate measurable evidence that our agents improve operational reliability and clinical outcomes—validating our technology in production healthcare environments.
You'll work alongside Deployment Strategists, engineers, and clinical experts—embedded with customers but tightly connected to our core AI team. You'll operate with high technical ownership and autonomy in the field, with direct access to our product, ML research, and engineering leadership. This is a culture of shipping real systems, owning outcomes, and solving problems before they become crises.
Design and implement RAG pipelines that ground conversational AI responses in customer clinical data, ensuring accuracy, safety, and relevance to healthcare workflows while managing retrieval latency and data governance
Build tool-calling and Model Context Protocol (MCP) architectures that enable AI agents to interact securely with customer systems—EHRs (Epic, Cerner, Athena), data warehouses, and operational tools—handling errors gracefully and enforcing safety constraints
Develop production Python code using LangChain, LangSmith, and modern AI frameworks to implement advanced LLM techniques (RAG, prompt engineering, LLM-as-judge, chain-of-thought reasoning) solving novel healthcare AI problems
Execute end-to-end deployments including infrastructure setup, integration testing, production monitoring configuration, cutover planning, and go-live execution—ensuring deployments happen on schedule without surprises
Monitor and own production systems by instrumenting deployed agents, responding quickly to incidents, troubleshooting issues collaboratively with customers, and implementing fixes that keep systems running reliably
Partner with customers as technical expert, explaining AI system architecture, helping teams understand capabilities and limitations, and building confidence in the solution through proactive communication and problem-solving
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park, CA office five days a week, unless otherwise specified.
Bachelor's degree in Computer Science, Software Engineering, or a related technical field
3+ years of professional software engineering experience with strong Python fundamentals and production software development experience
Hands-on experience with LLM frameworks (LangChain, LangSmith, or similar) and deep understanding of modern LLM development patterns and best practices
Deep expertise in LLM techniques including retrieval-augmented generation (RAG), prompt engineering, tool calling, LLM-as-judge, and related advanced patterns
Demonstrated experience building integrations with APIs, databases, or enterprise systems; comfort with async patterns, error handling, and reliability engineering
Experience with Model Context Protocol (MCP) or similar frameworks for tool integration and multi-system orchestration
Healthcare IT experience, including EHR integrations (Epic, Cerner, Athena), FHIR, HL7, or healthcare data standards
Production DevOps or infrastructure experience, including setting up monitoring, alerting, logging, and incident response systems
Track record deploying AI systems or working with LLMs in production environments, managing latency, reliability, and operational complexity
Experience in mission-critical or safety-sensitive systems where reliability and error handling are non-negotiable
Startup or high-growth technology background, particularly in technical leadership or ownership roles
Our comprehensive compensation package is designed to reward your expertise and includes both a competitive base salary and valuable stock options. Individual offers are determined based on a variety of factors, including your professional experience, core competencies, and geographic location.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT THE ROLE\n\n\nROLE MISSION\n\nAs HAI's Forward Deployed Engineer, you will be the technical owner of AI deployments that directly transform how health systems operate. You'll embed with customers to build, launch, and operate production conversational AI agents—architecting systems that handle real clinical workflows and impact thousands of patient interactions. This role exists because healthcare organizations are ready to deploy breakthrough AI at scale, and they need a world-class AI engineer who can build reliable, innovative systems in the field.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have completed end-to-end ownership of your first AI deployment: designed and implemented a RAG pipeline grounded in customer data, built tool-calling and MCP integrations connecting our agents to customer systems (EHRs, data warehouses, operational tools), executed a production go-live with zero surprises, and established monitoring that catches anomalies before customers do.\n\nDrive lasting impact: At 12 months, you will have deployed multiple agents across your assigned health system, built reusable AI patterns and frameworks that accelerate future deployments, become the trusted technical partner that customers rely on to solve their hardest AI problems, and generate measurable evidence that our agents improve operational reliability and clinical outcomes—validating our technology in production healthcare environments.\n\n\nTHE TEAM\n\nYou'll work alongside Deployment Strategists, engineers, and clinical experts—embedded with customers but tightly connected to our core AI team. You'll operate with high technical ownership and autonomy in the field, with direct access to our product, ML research, and engineering leadership. This is a culture of shipping real systems, owning outcomes, and solving problems before they become crises.\n\n\nWHAT YOU WILL DO\n\n - Design and implement RAG pipelines that ground conversational AI responses in customer clinical data, ensuring accuracy, safety, and relevance to healthcare workflows while managing retrieval latency and data governance\n\n - Build tool-calling and Model Context Protocol (MCP) architectures that enable AI agents to interact securely with customer systems—EHRs (Epic, Cerner, Athena), data warehouses, and operational tools—handling errors gracefully and enforcing safety constraints\n\n - Develop production Python code using LangChain, LangSmith, and modern AI frameworks to implement advanced LLM techniques (RAG, prompt engineering, LLM-as-judge, chain-of-thought reasoning) solving novel healthcare AI problems\n\n - Execute end-to-end deployments including infrastructure setup, integration testing, production monitoring configuration, cutover planning, and go-live execution—ensuring deployments happen on schedule without surprises\n\n - Monitor and own production systems by instrumenting deployed agents, responding quickly to incidents, troubleshooting issues collaboratively with customers, and implementing fixes that keep systems running reliably\n\n - Partner with customers as technical expert, explaining AI system architecture, helping teams understand capabilities and limitations, and building confidence in the solution through proactive communication and problem-solving\n\n\nLOCATION REQUIREMENT\n\nWe believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park, CA office five days a week, unless otherwise specified.\n\n\nBASIC QUALIFICATIONS\n\n - Bachelor's degree in Computer Science, Software Engineering, or a related technical field\n\n - 3+ years of professional software engineering experience with strong Python fundamentals and production software development experience\n\n - Hands-on experience with LLM frameworks (LangChain, LangSmith, or similar) and deep understanding of modern LLM development patterns and best practices\n\n - Deep expertise in LLM techniques including retrieval-augmented generation (RAG), prompt engineering, tool calling, LLM-as-judge, and related advanced patterns\n\n - Demonstrated experience building integrations with APIs, databases, or enterprise systems; comfort with async patterns, error handling, and reliability engineering\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience with Model Context Protocol (MCP) or similar frameworks for tool integration and multi-system orchestration\n\n - Healthcare IT experience, including EHR integrations (Epic, Cerner, Athena), FHIR, HL7, or healthcare data standards\n\n - Production DevOps or infrastructure experience, including setting up monitoring, alerting, logging, and incident response systems\n\n - Track record deploying AI systems or working with LLMs in production environments, managing latency, reliability, and operational complexity\n\n - Experience in mission-critical or safety-sensitive systems where reliability and error handling are non-negotiable\n\n - Startup or high-growth technology background, particularly in technical leadership or ownership roles\n\nOur comprehensive compensation package is designed to reward your expertise and includes both a competitive base salary and valuable stock options. Individual offers are determined based on a variety of factors, including your professional experience, core competencies, and geographic location.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"1f9fdd19-3b9e-4b25-a2e7-d2a8c487880c","title":"Deployment Strategist (Life Sciences)","department":"Customer Experience","team":"Deployment Solutions","employmentType":"FullTime","location":"Palo Alto","secondaryLocations":[],"publishedAt":"2026-06-29T21:09:21.156+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"USA","addressLocality":"Palo Alto"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/1f9fdd19-3b9e-4b25-a2e7-d2a8c487880c","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/1f9fdd19-3b9e-4b25-a2e7-d2a8c487880c/application","descriptionHtml":"Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Location Requirement
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.
As a Deployment Strategist, you’ll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy our AI against the most important problems in healthcare delivery.
Your mission is to synthesize disconnected streams of thought into an understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. You’ll immerse yourself in our customers’ most intricate workflows—across life sciences—and plunge into the product landscape to enable us to scale.
This role requires a curious and analytical approach, a sharp intuition for the product, and a strong degree of user insight to ultimately empower our customers to improve decisions and patient outcomes. You may spend multiple days per week onsite at client locations.
Beyond initial deployment, you will own the long-term success of your accounts—blending the responsibilities of a customer success manager with those of a strategist. You will be the primary relationship owner for your life sciences customers, driving adoption, retention, renewal, and expansion while serving as their trusted advisor across the full lifecycle.
This role is dedicated to the life sciences sector—MedTech, medical devices, biotech, and pharma. You will become deeply fluent in how these organizations operate, from R&D and clinical development through commercialization, manufacturing, regulatory affairs, and post-market patient engagement, and you will tailor every deployment to the realities of a highly regulated, scientifically rigorous industry.
What You’ll Do
Go onsite and meet with senior client leaders, and operational teams to understand the critical questions they need to answer and locate their biggest problems.
Identify relevant datasets, workflows, and operational bottlenecks through deep engagement with customer problems.
Own end-to-end customer deployments: workflow discovery, solution design, configuration, rollout, adoption, and ongoing optimization.
Work with Forward Deployed Engineers to integrate data into stable and extensible pipelines and ensure smooth technical execution.
Build customized workflows for new user groups across patient services, clinical operations, contact centers, and HCP enablement.
Lead training sessions to ensure the product is meeting user needs and having concrete impact on operations and patient care.
Drive analytics on deployment performance—measure outcomes, identify bottlenecks, and recommend data-driven improvements.
Present the results of our work and proposals for future work to audiences ranging from Directors to C-suite executives.
Embed with our Product and Engineering teams to incorporate what you see in the field into cross-company product offerings.
Build and deliver demos to new and existing customers.
Manage stakeholder relationships from project teams to executives, acting as a trusted advisor and execution partner.
Scope out potential expansion opportunities within existing accounts and new use cases.
Serve as the dedicated customer success owner for your life sciences accounts—building executive relationships, running quarterly business reviews, and driving adoption, retention, and renewals.
Define and track success metrics and ROI tied to each customer’s scientific, clinical, and commercial goals, and proactively surface risks before they affect health and renewal.
Tailor deployments to life sciences use cases across MedTech, medical devices, biotech, and pharma—such as patient and HCP engagement, clinical trial recruitment, adherence, medical information and field support, and device onboarding.
Partner with customers’ regulatory, quality, medical affairs, and compliance teams to ensure deployments meet life sciences standards (e.g., GxP, HIPAA, FDA, and EMA expectations).
Act as the voice of the life sciences customer internally—channeling sector-specific needs back to Product and Engineering to shape the roadmap.
What We Require
Bachelor’s degree from an accredited university.
5+ years of experience in life sciences consulting and customer-facing strategy + implementation
Demonstrated experience leading complex implementations or customer engagements in fast-paced, ambiguous environments.
Strong analytical and quantitative skills—comfort with data, metrics, and using analytics to drive decisions.
Experience with programming, scripting, or analytical tools (e.g., Python, R, SQL, Excel).
Excellent communication and stakeholder management skills across diverse audiences (clinical staff, IT, executives).
Comfort operating autonomously in client-embedded environments with minimal oversight.
Ability to travel 25–50%, including overnight and out-of-state trips.
A generalist across, or an expert in, one of the life sciences fields - clinical trials, patient services, HCP enablement, med devices, or other.
A customer-success mindset—ownership of adoption, retention, and account health—paired with the strategic and technical depth to drive complex deployments.
required BA/BS degree
Nice-to-Have
Familiarity with life sciences data standards and workflows.
Background at companies with forward-deployed models or top life sciences consulting firms.
Experience deploying or scaling AI, ML, or enterprise SaaS products.
Startup experience and comfort building from scratch.
Experience presenting outcomes and best practices at conferences or executive forums
Prior customer success, account management, or renewals experience, ideally owning a book of enterprise accounts.
Familiarity with life sciences regulations and frameworks such as GxP, GCP, 21 CFR Part 11, HIPAA, and FDA/EMA submission and pharmacovigilance processes.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT US\n\nHippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.\n\n\n\n\nWHY JOIN OUR TEAM\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\nLocation Requirement\n\nWe believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.\n\n\n\n\nABOUT THE ROLE\n\nAs a Deployment Strategist, you’ll work as part of a driven and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy our AI against the most important problems in healthcare delivery.\n\nYour mission is to synthesize disconnected streams of thought into an understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. You’ll immerse yourself in our customers’ most intricate workflows—across life sciences—and plunge into the product landscape to enable us to scale.\n\nThis role requires a curious and analytical approach, a sharp intuition for the product, and a strong degree of user insight to ultimately empower our customers to improve decisions and patient outcomes. You may spend multiple days per week onsite at client locations.\n\nBeyond initial deployment, you will own the long-term success of your accounts—blending the responsibilities of a customer success manager with those of a strategist. You will be the primary relationship owner for your life sciences customers, driving adoption, retention, renewal, and expansion while serving as their trusted advisor across the full lifecycle.\n\nThis role is dedicated to the life sciences sector—MedTech, medical devices, biotech, and pharma. You will become deeply fluent in how these organizations operate, from R&D and clinical development through commercialization, manufacturing, regulatory affairs, and post-market patient engagement, and you will tailor every deployment to the realities of a highly regulated, scientifically rigorous industry.\n\nWhat You’ll Do\n\n - Go onsite and meet with senior client leaders, and operational teams to understand the critical questions they need to answer and locate their biggest problems.\n\n - Identify relevant datasets, workflows, and operational bottlenecks through deep engagement with customer problems.\n\n - Own end-to-end customer deployments: workflow discovery, solution design, configuration, rollout, adoption, and ongoing optimization.\n\n - Work with Forward Deployed Engineers to integrate data into stable and extensible pipelines and ensure smooth technical execution.\n\n - Build customized workflows for new user groups across patient services, clinical operations, contact centers, and HCP enablement.\n\n - Lead training sessions to ensure the product is meeting user needs and having concrete impact on operations and patient care.\n\n - Drive analytics on deployment performance—measure outcomes, identify bottlenecks, and recommend data-driven improvements.\n\n - Present the results of our work and proposals for future work to audiences ranging from Directors to C-suite executives.\n\n - Embed with our Product and Engineering teams to incorporate what you see in the field into cross-company product offerings.\n\n - Build and deliver demos to new and existing customers.\n\n - Manage stakeholder relationships from project teams to executives, acting as a trusted advisor and execution partner.\n\n - Scope out potential expansion opportunities within existing accounts and new use cases.\n\n - Serve as the dedicated customer success owner for your life sciences accounts—building executive relationships, running quarterly business reviews, and driving adoption, retention, and renewals.\n\n - Define and track success metrics and ROI tied to each customer’s scientific, clinical, and commercial goals, and proactively surface risks before they affect health and renewal.\n\n - Tailor deployments to life sciences use cases across MedTech, medical devices, biotech, and pharma—such as patient and HCP engagement, clinical trial recruitment, adherence, medical information and field support, and device onboarding.\n\n - Partner with customers’ regulatory, quality, medical affairs, and compliance teams to ensure deployments meet life sciences standards (e.g., GxP, HIPAA, FDA, and EMA expectations).\n\n - Act as the voice of the life sciences customer internally—channeling sector-specific needs back to Product and Engineering to shape the roadmap.\n\nWhat We Require\n\n - Bachelor’s degree from an accredited university.\n\n - 5+ years of experience in life sciences consulting and customer-facing strategy + implementation\n\n - Demonstrated experience leading complex implementations or customer engagements in fast-paced, ambiguous environments.\n\n - Strong analytical and quantitative skills—comfort with data, metrics, and using analytics to drive decisions.\n\n - Experience with programming, scripting, or analytical tools (e.g., Python, R, SQL, Excel).\n\n - Excellent communication and stakeholder management skills across diverse audiences (clinical staff, IT, executives).\n\n - Comfort operating autonomously in client-embedded environments with minimal oversight.\n\n - Ability to travel 25–50%, including overnight and out-of-state trips.\n\n - A generalist across, or an expert in, one of the life sciences fields - clinical trials, patient services, HCP enablement, med devices, or other.\n\n - A customer-success mindset—ownership of adoption, retention, and account health—paired with the strategic and technical depth to drive complex deployments.\n\n - required BA/BS degree\n\nNice-to-Have\n\n - Familiarity with life sciences data standards and workflows.\n\n - Background at companies with forward-deployed models or top life sciences consulting firms.\n\n - Experience deploying or scaling AI, ML, or enterprise SaaS products.\n\n - Startup experience and comfort building from scratch.\n\n - Experience presenting outcomes and best practices at conferences or executive forums\n\n - Prior customer success, account management, or renewals experience, ideally owning a book of enterprise accounts.\n\n - Familiarity with life sciences regulations and frameworks such as GxP, GCP, 21 CFR Part 11, HIPAA, and FDA/EMA submission and pharmacovigilance processes.\n \n \n \n Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.\n\n\n\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"22430150-7a6d-4d96-bf72-0600a1d7993b","title":"Vice President, Customer Success (Life Sciences)","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-08-22T19:54:48.653+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/22430150-7a6d-4d96-bf72-0600a1d7993b","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/22430150-7a6d-4d96-bf72-0600a1d7993b/application","descriptionHtml":"As VP of Customer Success at Hippocratic AI, you will own one of our largest, most strategic life sciences customers end-to-end while building and scaling a high-performing pod of Customer Success Executives and Forward Deployed Engineers. You'll serve as the executive champion for this flagship account, driving expansion and retention while pioneering the playbooks and processes that define how we deliver breakthrough AI into life sciences organizations. This role exists because our most important customers deserve a dedicated executive partner who combines deep life sciences expertise, commercial acumen, and the ability to lead technical delivery teams—someone who can translate customer success into sustainable revenue growth and category leadership.
Own your first major outcome: By day 90, you will have completed a deep diagnostic of the customer's organization and priorities, established your pod's operating cadence and accountability framework, secured alignment with your customer's executive sponsors on key success metrics and milestones, and shipped your first measurable improvement in customer adoption or expansion.
Drive lasting impact: At 12 months, you will have grown net revenue retention on this account by 25%+ through expansion and retention, built a replicable CS + FDE pod model that becomes the template for scaling customer success across Hippocratic AI, positioned the customer as a visible champion of our platform in the life sciences industry, and demonstrated how strategic account leadership compounds customer lifetime value.
You'll lead a dedicated pod of Customer Success Executives and Forward Deployed Engineers—your direct team that works embedded with the customer. You'll partner closely with our Product, Engineering, Sales, and Clinical teams, translating customer insights into product roadmap priorities and go-to-market strategy. This is a leadership role that combines hands-on account ownership with team building and organizational influence.
We believe the best ideas happen together. This role is based in our Menlo Park, California office, expected to be five days a week. We're also exploring establishing a presence in the Bellevue area—if that develops, flexibility on location may be available for exceptional candidates.
Bachelor’s degree from an accredited university.
10–15 years of experience in life sciences (pharmaceutical, biotech, medical device, or CRO), including 7+ years in customer-facing leadership roles working with or within life sciences organizations.
Proven ability to own a large, strategic enterprise account and lead a cross-functional team of customer success and technical/engineering staff.
Deep knowledge of life sciences workflows and operating models across areas such as commercial, medical affairs, clinical operations, or R&D.
Experience leading cross-functional initiatives in a startup or high-growth technology environment.
Strong executive presence and communication skills, with proven ability to engage C-suite executives and senior stakeholders in large enterprise organizations.
Demonstrated success in implementation excellence, change leadership, and delivering measurable results.
Track record of hitting or exceeding delivery and revenue goals in a CS organization.
Experience building or shaping customer success playbooks, team structures, and scalable processes — not just executing them.
Technical fluency sufficient to lead and direct Forward Deployed Engineers and engage credibly with customer technical teams.
Experience with AI, digital health, or clinical/scientific decision support tools.
Background in consulting, health tech, or life sciences operations transformation.
Prior exposure to regulatory, compliance, or data governance considerations in life sciences (e.g., GxP, HIPAA, 21 CFR Part 11).
Experience with pricing, packaging, or go-to-market strategy in a life sciences or healthcare SaaS environment.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs VP of Customer Success at Hippocratic AI, you will own one of our largest, most strategic life sciences customers end-to-end while building and scaling a high-performing pod of Customer Success Executives and Forward Deployed Engineers. You'll serve as the executive champion for this flagship account, driving expansion and retention while pioneering the playbooks and processes that define how we deliver breakthrough AI into life sciences organizations. This role exists because our most important customers deserve a dedicated executive partner who combines deep life sciences expertise, commercial acumen, and the ability to lead technical delivery teams—someone who can translate customer success into sustainable revenue growth and category leadership.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have completed a deep diagnostic of the customer's organization and priorities, established your pod's operating cadence and accountability framework, secured alignment with your customer's executive sponsors on key success metrics and milestones, and shipped your first measurable improvement in customer adoption or expansion.\n\nDrive lasting impact: At 12 months, you will have grown net revenue retention on this account by 25%+ through expansion and retention, built a replicable CS + FDE pod model that becomes the template for scaling customer success across Hippocratic AI, positioned the customer as a visible champion of our platform in the life sciences industry, and demonstrated how strategic account leadership compounds customer lifetime value.\n\n\nTHE TEAM\n\nYou'll lead a dedicated pod of Customer Success Executives and Forward Deployed Engineers—your direct team that works embedded with the customer. You'll partner closely with our Product, Engineering, Sales, and Clinical teams, translating customer insights into product roadmap priorities and go-to-market strategy. This is a leadership role that combines hands-on account ownership with team building and organizational influence.\n\n\nLOCATION REQUIREMENT\n\nWe believe the best ideas happen together. This role is based in our Menlo Park, California office, expected to be five days a week. We're also exploring establishing a presence in the Bellevue area—if that develops, flexibility on location may be available for exceptional candidates.\n\n\nWHAT YOU BRING\n\n\nMUST-HAVE:\n\n - Bachelor’s degree from an accredited university.\n\n - 10–15 years of experience in life sciences (pharmaceutical, biotech, medical device, or CRO), including 7+ years in customer-facing leadership roles working with or within life sciences organizations.\n\n - Proven ability to own a large, strategic enterprise account and lead a cross-functional team of customer success and technical/engineering staff.\n\n - Deep knowledge of life sciences workflows and operating models across areas such as commercial, medical affairs, clinical operations, or R&D.\n\n - Experience leading cross-functional initiatives in a startup or high-growth technology environment.\n\n - Strong executive presence and communication skills, with proven ability to engage C-suite executives and senior stakeholders in large enterprise organizations.\n\n - Demonstrated success in implementation excellence, change leadership, and delivering measurable results.\n\n - Track record of hitting or exceeding delivery and revenue goals in a CS organization.\n\n - Experience building or shaping customer success playbooks, team structures, and scalable processes — not just executing them.\n\n - Technical fluency sufficient to lead and direct Forward Deployed Engineers and engage credibly with customer technical teams.\n\n\nNICE-TO-HAVE:\n\n - Experience with AI, digital health, or clinical/scientific decision support tools.\n\n - Background in consulting, health tech, or life sciences operations transformation.\n\n - Prior exposure to regulatory, compliance, or data governance considerations in life sciences (e.g., GxP, HIPAA, 21 CFR Part 11).\n\n - Experience with pricing, packaging, or go-to-market strategy in a life sciences or healthcare SaaS environment.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"7f0736ef-49ba-44a8-a734-bf26b643a690","title":"Applied Scientist, Reinforcement Learning (Mid, Senior, Staff)","department":"Research & Development","team":"LLM Engineering & Sciences","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-07-28T23:52:58.427+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/7f0736ef-49ba-44a8-a734-bf26b643a690","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/7f0736ef-49ba-44a8-a734-bf26b643a690/application","descriptionHtml":"As HAI's LLM Post-Training Applied Scientist, you will own the reinforcement learning and on-policy distillation pipeline that transforms raw model capability into reliable, safe clinical behavior. Your post-training methods will directly determine how our AI agents reason through complex clinical scenarios, handle safety-critical decisions, and ultimately impact millions of patient interactions. This role exists because post-training is where capability becomes trustworthiness—and in healthcare, that's everything.
Own your first major outcome: By day 90, you will have shipped a post-training improvement that meaningfully advances model performance on a critical clinical capability (clinical reasoning, safety alignment, or task completion), evaluated the gains rigorously, and contributed that learning to our post-training roadmap.
Drive lasting impact: At 12 months, you will have designed and shipped multiple post-training methods that measurably improve our models' clinical safety and reasoning, built reusable infrastructure (reward models, verifiers, evaluation frameworks) that accelerate future post-training work, published your research or contributed to HAI's intellectual property, and directly shaped how our deployed models behave in production healthcare environments.
You'll work alongside ML researchers, engineers, clinicians, and safety experts who are obsessed with building trustworthy AI. This is a highly technical team that values rigor, collaboration across disciplines, and solving the hardest problems in AI safety and alignment. You'll have direct influence on model architecture and training decisions.
Design and implement RL and OPD post-training methods including RLHF, RLVR, on-policy distillation, and novel approaches tailored to healthcare AI—selecting the right methods for different clinical reasoning and safety challenges
Build and evaluate reward models, verifiers, and LLM-as-judge pipelines that provide reliable training signals for post-training, ensuring they capture what truly matters in clinical contexts (accuracy, safety, patient experience)
Develop conversational AI environments and simulations for healthcare RL training—creating synthetic clinical scenarios and datasets that enable safe, scalable post-training without relying solely on human feedback
Automate post-training research loops using agents and tooling to systematically explore hyperparameters, methods, and data strategies—turning post-training into a scientific, reproducible process
Run rigorous experiments and analysis to understand what drives post-training gains, isolate the contributions of different components, and build intuition about what works in healthcare contexts
Collaborate with research, engineering, and clinical teams to translate clinical requirements into post-training objectives, validate improvements against real-world metrics, and scale successful methods to production
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified..
Required Qualifications
Master's degree in Computer Science, Machine Learning, or a related field
5+ years of professional experience in NLP, LLM training, or reinforcement learning
2+ years of hands-on experience with RL for LLM post-training
Proficiency in Python and PyTorch for large-scale training
Demonstrated experience with RLHF, RLVR, LLM-as-judge, or similar post-training methods
Experience training or fine-tuning models at scale (50B+ parameters)
Preferred Qualifications
Publications at top-tier ML venues (NeurIPS, ICML, ICLR, ACL, EMNLP)
Healthcare or regulated domain experience
Experience with distributed training frameworks (FSDP, DeepSpeed, vLLM)
Familiarity with safety alignment and interpretability research
Our comprehensive compensation package is designed to reward your expertise and includes both a competitive base salary and valuable stock options. Individual offers are determined based on a variety of factors, including your professional experience, core competencies, and geographic location.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs HAI's LLM Post-Training Applied Scientist, you will own the reinforcement learning and on-policy distillation pipeline that transforms raw model capability into reliable, safe clinical behavior. Your post-training methods will directly determine how our AI agents reason through complex clinical scenarios, handle safety-critical decisions, and ultimately impact millions of patient interactions. This role exists because post-training is where capability becomes trustworthiness—and in healthcare, that's everything.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have shipped a post-training improvement that meaningfully advances model performance on a critical clinical capability (clinical reasoning, safety alignment, or task completion), evaluated the gains rigorously, and contributed that learning to our post-training roadmap.\n\nDrive lasting impact: At 12 months, you will have designed and shipped multiple post-training methods that measurably improve our models' clinical safety and reasoning, built reusable infrastructure (reward models, verifiers, evaluation frameworks) that accelerate future post-training work, published your research or contributed to HAI's intellectual property, and directly shaped how our deployed models behave in production healthcare environments.\n\n\nTHE TEAM\n\nYou'll work alongside ML researchers, engineers, clinicians, and safety experts who are obsessed with building trustworthy AI. This is a highly technical team that values rigor, collaboration across disciplines, and solving the hardest problems in AI safety and alignment. You'll have direct influence on model architecture and training decisions.\n\n\nWHAT YOU'LL DO\n\n - Design and implement RL and OPD post-training methods including RLHF, RLVR, on-policy distillation, and novel approaches tailored to healthcare AI—selecting the right methods for different clinical reasoning and safety challenges\n\n - Build and evaluate reward models, verifiers, and LLM-as-judge pipelines that provide reliable training signals for post-training, ensuring they capture what truly matters in clinical contexts (accuracy, safety, patient experience)\n\n - Develop conversational AI environments and simulations for healthcare RL training—creating synthetic clinical scenarios and datasets that enable safe, scalable post-training without relying solely on human feedback\n\n - Automate post-training research loops using agents and tooling to systematically explore hyperparameters, methods, and data strategies—turning post-training into a scientific, reproducible process\n\n - Run rigorous experiments and analysis to understand what drives post-training gains, isolate the contributions of different components, and build intuition about what works in healthcare contexts\n\n - Collaborate with research, engineering, and clinical teams to translate clinical requirements into post-training objectives, validate improvements against real-world metrics, and scale successful methods to production\n\n\nLOCATION REQUIREMENT\n\nWe believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified..\n\n\nAPPLIED SCIENTIST, REINFORCEMENT LEARNING\n\nRequired Qualifications\n\n - Master's degree in Computer Science, Machine Learning, or a related field\n\n - 5+ years of professional experience in NLP, LLM training, or reinforcement learning\n\n - 2+ years of hands-on experience with RL for LLM post-training\n\n - Proficiency in Python and PyTorch for large-scale training\n\n - Demonstrated experience with RLHF, RLVR, LLM-as-judge, or similar post-training methods\n\n - Experience training or fine-tuning models at scale (50B+ parameters)\n\nPreferred Qualifications\n\n - Publications at top-tier ML venues (NeurIPS, ICML, ICLR, ACL, EMNLP)\n\n - Healthcare or regulated domain experience\n\n - Experience with distributed training frameworks (FSDP, DeepSpeed, vLLM)\n\n - Familiarity with safety alignment and interpretability research\n\nOur comprehensive compensation package is designed to reward your expertise and includes both a competitive base salary and valuable stock options. Individual offers are determined based on a variety of factors, including your professional experience, core competencies, and geographic location.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"9e5b54df-7c3e-4f09-9316-dcd58d191119","title":"Research Scientist, Speech Technologies (Senior, Staff, Senior Staff)","department":"Research & Development","team":"LLM Engineering & Sciences","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-08-22T18:02:13.658+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/9e5b54df-7c3e-4f09-9316-dcd58d191119","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/9e5b54df-7c3e-4f09-9316-dcd58d191119/application","descriptionHtml":"As Research Scientist in Speech Technologies, you will lead the research and engineering that makes Hippocratic AI's conversational platform not just intelligent, but genuinely conversational—accurate, fast, and trustworthy in the highest-stakes environments imaginable. You'll define the ASR foundation for healthcare's most advanced conversational AI, ensuring every patient interaction is understood with clinical precision. This role exists because accurate speech recognition in clinical contexts is a frontier problem—no off-the-shelf solution exists, and the work directly determines whether our platform can reliably serve the millions of patients who need it.
Own your first major outcome: By day 90, you will have shipped measurable improvements to our production ASR system (improved accuracy on medical terminology, reduced latency, or expanded robustness to diverse patient populations), validated performance gains on clinically relevant benchmarks, and established the data infrastructure roadmap that will compound our advantage in medical speech recognition.
Drive lasting impact: At 12 months, you will have designed and deployed a next-generation ASR architecture purpose-built for healthcare, built the large-scale medical speech dataset pipeline that gives Hippocratic AI durable competitive advantage, published your research at tier-1 venues, and directly shaped how millions of patients experience conversational AI through your speech technology innovations.
You'll lead a team of researchers and engineers building speech technologies that matter. You'll work alongside ML researchers, software engineers, and clinicians from Google, Meta, Microsoft, NVIDIA, and Stanford—as well as health system leaders who keep the work grounded in real clinical needs. This is a culture of rigorous research, rapid iteration, and solving genuinely hard technical problems that have real-world impact.
Design and develop data-driven ASR models for both streaming and non-streaming conversational speech applications, architecting end-to-end speech recognition systems purpose-built for medical accuracy, latency, and robustness
Research and implement state-of-the-art speech recognition architectures tailored to the medical domain, addressing problems that off-the-shelf ASR cannot solve—medical terminology, diverse patient populations, real-world acoustic conditions
Train, evaluate, and optimize ASR models across accuracy, latency, and resource utilization—balancing clinical precision with production constraints to ensure seamless integration into our platform
Build data infrastructure and curation pipelines for large-scale medical speech datasets, architecting the training foundations that create durable, compounding advantages in clinical speech recognition
Collaborate with LLM, product, and clinical teams to integrate speech technologies into the broader Hippocratic AI platform, translating patient and clinician feedback into research priorities
Contribute to research culture through rigorous experimentation, documentation, publications at tier-1 venues, and knowledge sharing that elevates the team's technical capabilities
Location Requirement
We believe the best ideas happen together. This role is based in our Menlo Park, California office, expected to be five days a week. We're also exploring establishing a presence in the Bellevue area—if that develops, flexibility on location may be available for exceptional candidates.
PhD with 3+ years of experience in Speech Recognition or related field or Masters with 5+ years of hands on experience with ASR.
Experience Designing and developing algorithms for accurate and efficient speech recognition for both Streaming and Non-Streaming use cases.
Experience with Training, evaluating, and optimizing ASR models for various factors including accuracy, latency, and resource utilization.
Experience with Preprocessing and curating large speech datasets for training models.
Strong programming skills with working knowledge of Python & C++
Comfort working in a Linux/ Unix command-line environment.
Team player with good communication skills (oral and written)
Experience with building 0 to 1 ASR solutions, including setting up data pipelines, SOTA model architectures and evaluation pipelines.
Hands-on Experience with ESPNET, Kaldi and Pytorch.
Experience with CUDA.
Experience with leveraging LLMs for enhanced speech recognition tasks.
Experience with Neural/ E2E Endpointer modeling.
Publications in tier 1 journals in the field of speech recognition/ NLP.
Compensation is based on experience, expertise, and level of responsibility. We offer competitive packages that reflect the seniority and scope of the role, along with equity, health insurance, and other benefits.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs Research Scientist in Speech Technologies, you will lead the research and engineering that makes Hippocratic AI's conversational platform not just intelligent, but genuinely conversational—accurate, fast, and trustworthy in the highest-stakes environments imaginable. You'll define the ASR foundation for healthcare's most advanced conversational AI, ensuring every patient interaction is understood with clinical precision. This role exists because accurate speech recognition in clinical contexts is a frontier problem—no off-the-shelf solution exists, and the work directly determines whether our platform can reliably serve the millions of patients who need it.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have shipped measurable improvements to our production ASR system (improved accuracy on medical terminology, reduced latency, or expanded robustness to diverse patient populations), validated performance gains on clinically relevant benchmarks, and established the data infrastructure roadmap that will compound our advantage in medical speech recognition.\n\nDrive lasting impact: At 12 months, you will have designed and deployed a next-generation ASR architecture purpose-built for healthcare, built the large-scale medical speech dataset pipeline that gives Hippocratic AI durable competitive advantage, published your research at tier-1 venues, and directly shaped how millions of patients experience conversational AI through your speech technology innovations.\n\n\nTHE TEAM\n\nYou'll lead a team of researchers and engineers building speech technologies that matter. You'll work alongside ML researchers, software engineers, and clinicians from Google, Meta, Microsoft, NVIDIA, and Stanford—as well as health system leaders who keep the work grounded in real clinical needs. This is a culture of rigorous research, rapid iteration, and solving genuinely hard technical problems that have real-world impact.\n\n\nWHAT YOU'LL DO\n\n - Design and develop data-driven ASR models for both streaming and non-streaming conversational speech applications, architecting end-to-end speech recognition systems purpose-built for medical accuracy, latency, and robustness\n\n - Research and implement state-of-the-art speech recognition architectures tailored to the medical domain, addressing problems that off-the-shelf ASR cannot solve—medical terminology, diverse patient populations, real-world acoustic conditions\n\n - Train, evaluate, and optimize ASR models across accuracy, latency, and resource utilization—balancing clinical precision with production constraints to ensure seamless integration into our platform\n\n - Build data infrastructure and curation pipelines for large-scale medical speech datasets, architecting the training foundations that create durable, compounding advantages in clinical speech recognition\n\n - Collaborate with LLM, product, and clinical teams to integrate speech technologies into the broader Hippocratic AI platform, translating patient and clinician feedback into research priorities\n\n - Contribute to research culture through rigorous experimentation, documentation, publications at tier-1 venues, and knowledge sharing that elevates the team's technical capabilities\n Location Requirement\n\nWe believe the best ideas happen together. This role is based in our Menlo Park, California office, expected to be five days a week. We're also exploring establishing a presence in the Bellevue area—if that develops, flexibility on location may be available for exceptional candidates.\n\n\nWHAT YOU BRING\n\n\nMUST‑HAVE:\n\n - PhD with 3+ years of experience in Speech Recognition or related field or Masters with 5+ years of hands on experience with ASR.\n\n - Experience Designing and developing algorithms for accurate and efficient speech recognition for both Streaming and Non-Streaming use cases.\n\n - Experience with Training, evaluating, and optimizing ASR models for various factors including accuracy, latency, and resource utilization.\n\n - Experience with Preprocessing and curating large speech datasets for training models.\n\n - Strong programming skills with working knowledge of Python & C++\n\n - Comfort working in a Linux/ Unix command-line environment.\n\n - Team player with good communication skills (oral and written)\n\n\nNICE‑TO‑HAVE\n\n - Experience with building 0 to 1 ASR solutions, including setting up data pipelines, SOTA model architectures and evaluation pipelines.\n\n - Hands-on Experience with ESPNET, Kaldi and Pytorch.\n\n - Experience with CUDA.\n\n - Experience with leveraging LLMs for enhanced speech recognition tasks.\n\n - Experience with Neural/ E2E Endpointer modeling.\n\n - Publications in tier 1 journals in the field of speech recognition/ NLP.\n\n\nCOMPENSATION\n\nCompensation is based on experience, expertise, and level of responsibility. We offer competitive packages that reflect the seniority and scope of the role, along with equity, health insurance, and other benefits.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"de54f13a-3290-4ba5-8a49-2ecc8f8a4714","title":"Social Media and Communications Strategist","department":"Sales & Marketing","team":"Marketing","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-07-27T22:26:23.555+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/de54f13a-3290-4ba5-8a49-2ecc8f8a4714","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/de54f13a-3290-4ba5-8a49-2ecc8f8a4714/application","descriptionHtml":"We're looking for a sharp, ambitious Social Media and Communications Strategist to own and run our entire social stack, using AI Agents and best-of-class technology to deliver sharp, professional content that resonates. This is a rare role with real surface area: you'll build our TikTok presence from zero, create compelling content for our LinkedIn, support CEO and executive voice, set the cadence on X, and make sure every product launch, customer win, and headline lands on the channels that matter. You'll work hand-in-hand with our Chief Communications Officer, and you'll be plugged into marketing, sales, customer success, and design so that the best stories at HAI actually make it into the feed.
If you live on social, have great taste, can cut a video on your phone before lunch and a polished Linkedin newsletter after, are fierce about metrics and tracking what works, and want to help shape the voice of one of the most exciting companies in both AI and healthcare—this is for you.
Build the right agent team to support cross-functional social media: We are an AI-forward company building teams of agents to ensure you can focus on the creativity and judgment needed to deliver.
Run the social calendar: Own a unified content calendar across LinkedIn (CEO + company), TikTok, and X. Plan ahead around product launches, marketing moments, conferences, and earned-media hits—and stay nimble enough to react in hours, not weeks.
Partner with the CCOs to support CEO presence: Create CEO-tone content, manage the publishing cadence, monitor comments, and surface engagement opportunities under guidance from the various CCOs.
Launch and grow our TikTok: Build HAI's TikTok presence from the ground up. Develop a content franchise, shoot and edit short-form video, and partner with creators, clinicians, and other voices to extend reach.
Manage company LinkedIn and X: Drive consistent posting on LinkedIn; keep a smart, light touch on X. Monitor across all channels for relevant social conversations and engage in real time.
Source stories from across the company: Partner with sales, customer success, and clinical teams to extract and develop content from customer wins, use cases, product milestones, and team highlights (new hires, promotions, culture moments).
Work with influencers and external voices: Identify, outreach, and coordinate with creators, clinicians, patient advocates, and industry voices to amplify HAI's story.
Create on-brand content: Design graphics in Canva and Figma, cut video natively on social platforms or with editing tools, and write copy that sounds like us. Coordinate with our lead designer to ensure brand consistency across every asset.
Support broader comms and marketing: Help draft sales documents, one-pagers, and supporting content. Pitch in on light design and editing for the comms and marketing teams as needed.
Measure and report: Track performance across channels, learn what's working, and bring sharp recommendations on where to lean in.
Location Requirement
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park office five days a week.
7-10 years of professional social media and communications experience in a corporate environment, AI start-up or marketing and communications agency.
Bachelor's Degree Required.
Native fluency in LinkedIn, TikTok, and X—you understand the unwritten rules of each platform and can name the accounts setting the bar.
Strong writing chops and a feel for voice, especially the difference between a CEO post and a brand post.
Comfort designing in programs like Canva or Figma; able to produce a clean graphic, social tile, or simple template without waiting on design.
Familiar working with Claude/Claude Code, OpenAI, etc to build skills or agents to support your work and create content.
Ability to shoot and edit short-form video on mobile or with lightweight editing tools.
Project management instincts: you can run a calendar, juggle stakeholders, and ship on a tight timeline.
A bias toward action and great judgment—you can move fast on a trend without putting the brand at risk.
Comfort with social listening and analytics tools (Sprout, Brandwatch, native analytics, etc.).
Genuine interest in healthcare, AI, or both. You don't need to be an expert; you do need to be curious.
Experience launching a TikTok or short-form channel from scratch.
Existing relationships with healthcare creators, clinician influencers, or AI commentators.
Past experience supporting an executive's personal brand.
Familiarity with regulated or healthcare-adjacent communications.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT THE ROLE\n\nWe're looking for a sharp, ambitious Social Media and Communications Strategist to own and run our entire social stack, using AI Agents and best-of-class technology to deliver sharp, professional content that resonates. This is a rare role with real surface area: you'll build our TikTok presence from zero, create compelling content for our LinkedIn, support CEO and executive voice, set the cadence on X, and make sure every product launch, customer win, and headline lands on the channels that matter. You'll work hand-in-hand with our Chief Communications Officer, and you'll be plugged into marketing, sales, customer success, and design so that the best stories at HAI actually make it into the feed.\n\nIf you live on social, have great taste, can cut a video on your phone before lunch and a polished Linkedin newsletter after, are fierce about metrics and tracking what works, and want to help shape the voice of one of the most exciting companies in both AI and healthcare—this is for you.\n\n\nWHAT YOU'LL DO\n\n - Build the right agent team to support cross-functional social media: We are an AI-forward company building teams of agents to ensure you can focus on the creativity and judgment needed to deliver.\n\n - Run the social calendar: Own a unified content calendar across LinkedIn (CEO + company), TikTok, and X. Plan ahead around product launches, marketing moments, conferences, and earned-media hits—and stay nimble enough to react in hours, not weeks.\n\n - Partner with the CCOs to support CEO presence: Create CEO-tone content, manage the publishing cadence, monitor comments, and surface engagement opportunities under guidance from the various CCOs.\n\n - Launch and grow our TikTok: Build HAI's TikTok presence from the ground up. Develop a content franchise, shoot and edit short-form video, and partner with creators, clinicians, and other voices to extend reach.\n\n - Manage company LinkedIn and X: Drive consistent posting on LinkedIn; keep a smart, light touch on X. Monitor across all channels for relevant social conversations and engage in real time.\n\n - Source stories from across the company: Partner with sales, customer success, and clinical teams to extract and develop content from customer wins, use cases, product milestones, and team highlights (new hires, promotions, culture moments).\n\n - Work with influencers and external voices: Identify, outreach, and coordinate with creators, clinicians, patient advocates, and industry voices to amplify HAI's story.\n\n - Create on-brand content: Design graphics in Canva and Figma, cut video natively on social platforms or with editing tools, and write copy that sounds like us. Coordinate with our lead designer to ensure brand consistency across every asset.\n\n - Support broader comms and marketing: Help draft sales documents, one-pagers, and supporting content. Pitch in on light design and editing for the comms and marketing teams as needed.\n\n - Measure and report: Track performance across channels, learn what's working, and bring sharp recommendations on where to lean in.\n\nLocation Requirement\n\nWe believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park office five days a week.\n\n\n\n\nWHAT YOU BRING\n\n\nMUST HAVE:\n\n - 7-10 years of professional social media and communications experience in a corporate environment, AI start-up or marketing and communications agency.\n\n - Bachelor's Degree Required.\n\n - Native fluency in LinkedIn, TikTok, and X—you understand the unwritten rules of each platform and can name the accounts setting the bar.\n\n - Strong writing chops and a feel for voice, especially the difference between a CEO post and a brand post.\n\n - Comfort designing in programs like Canva or Figma; able to produce a clean graphic, social tile, or simple template without waiting on design.\n\n - Familiar working with Claude/Claude Code, OpenAI, etc to build skills or agents to support your work and create content.\n\n - Ability to shoot and edit short-form video on mobile or with lightweight editing tools.\n\n - Project management instincts: you can run a calendar, juggle stakeholders, and ship on a tight timeline.\n\n - A bias toward action and great judgment—you can move fast on a trend without putting the brand at risk.\n\n - Comfort with social listening and analytics tools (Sprout, Brandwatch, native analytics, etc.).\n\n - Genuine interest in healthcare, AI, or both. You don't need to be an expert; you do need to be curious.\n\n\nNICE TO HAVE:\n\n - Experience launching a TikTok or short-form channel from scratch.\n\n - Existing relationships with healthcare creators, clinician influencers, or AI commentators.\n\n - Past experience supporting an executive's personal brand.\n\n - Familiarity with regulated or healthcare-adjacent communications.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"91baeb31-d293-4b92-b65d-66618f1ac449","title":"Solutions Architect, Inbound AI Deployments","department":"Research & Development","team":"Product","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-08-04T14:22:35.130+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/91baeb31-d293-4b92-b65d-66618f1ac449","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/91baeb31-d293-4b92-b65d-66618f1ac449/application","descriptionHtml":"This is a Solutions Architect, Inbound AI Deployments role. You're not executing deployments; you're defining how everyone else executes them. You're writing the playbook that our deployment strategists and engineers will follow for the next 50 customer engagements. You're designing the repeatable system that scales us from one-off successes to a replicable, differentiated offering.
This role reports directly to the CPO. You'll split your time between health system partnerships (understanding what works in the real world), product engineering collaboration (ensuring what you design is buildable), and internal enablement (teaching your frameworks to the deployment team).
Inbound AI Methodology Defined: You've synthesized best practices from 5+ health system deployments into a clear, documented methodology for inbound AI in healthcare. This becomes the Hippocratic AI standard—how we approach every inbound deployment from discovery forward.
Repeatable Configuration Framework: You've designed the configuration architecture (decision tree patterns, IVR logic flows, provider directory mapping, escalation rules) that deployment strategists and FDEs will use repeatedly. It's documented, tested, and proven across 3+ customer deployments.
Deployment Playbook: You've codified the end-to-end deployment model: discovery, configuration, testing, go-live, iteration. This becomes the playbook that deployment teams execute on every inbound engagement.
Customer Learnings Synthesized: You've worked hands-on with 5-7 health systems and health plans on their inbound AI deployments. You've labeled decision trees, configured IVR logic, and validated configurations against real patient call patterns. You understand what works, what doesn't, and why.
Product Requirements Translated: You've translated patient access workflows into crisp product requirements and configuration standards. You've submitted 3-5 feature requests to the Front Door product team—each one addressing a scaling constraint you discovered in the field.
Engineering Partnership Established: You've built credibility with the Front Door product and engineering teams. They see you as the voice of inbound deployment reality. Product roadmap priorities reflect your input.
Enablement & Documentation: You've created the frameworks, decision trees, configuration templates, and documentation that deployment strategists and FDEs will use to execute inbound deployments without you. Training is documented. Patterns are replicable.
Competitive Differentiation: You've identified what makes Hippocratic AI's inbound approach different/better than Hyro, Orbita, Nuance, Notable, Fabric. You've articulated this in customer conversations and product strategy.
Scaling Signal: Your methodology and frameworks have been used by 3-4 other deployment team members. They're not coming back to you with \"how do I...?\" questions; they're following your playbook and executing successfully.
Inbound AI Methodology & Framework Design: Define the core methodology for inbound AI configuration, decision tree architecture, IVR logic, and provider directory setup. This becomes the standard the entire organization follows. Design repeatable patterns for call center workflows, patient access scenarios, and escalation logic that apply across different health systems and health plans. Document your methodology in clear, usable frameworks that deployment teams can execute without continuous guidance from you. Continuously refine the methodology based on learnings from new deployments and customer feedback.
Customer Implementation & Requirements Translation: Partner directly with 5-7 health system and health plan customers on inbound AI deployments. Spend significant time in configuration sessions, validation work, and go-live support. Translate patient access, call center, and inbound workflows into crisp product requirements and configuration standards that scale beyond individual deployments. Identify where your methodology breaks or needs refinement. Feed learnings back into the framework. Validate that configurations perform correctly against real patient call patterns and business metrics.
Product & Engineering Partnership: Work closely with the Front Door product and engineering teams to ensure the methodology you define is technically sound and buildable at scale. Identify product gaps, configuration constraints, and feature requests based on deployment learnings. Prioritize ruthlessly—what unlocks the most scaling? Influence product roadmap priorities based on deployment reality (not just customer requests). Collaborate on product design for inbound features; ensure they're built with deployment scalability in mind.
Deployment Team Enablement: Codify your methodology into frameworks, playbooks, decision tree templates, and training materials that deployment strategists and FDEs will rely on. Train deployment team members on your methodology, frameworks, and best practices. Create documentation that answers \"how do I configure X?\" so deployment teams can execute independently. Build a knowledge base and community of practice around inbound deployments.
Strategic Vision & Competitive Positioning: Define what makes Hippocratic AI's inbound approach differentiated vs. competitors (Hyro, Orbita, Nuance, Notable, Fabric). Articulate the strategic positioning of our inbound solutions to customers and internally. Identify white space and expansion opportunities in the inbound market (new use cases, new customer types).
BA/BS degree required.
Domain expertise in patient access, call center operations, or inbound workflows. You understand what makes a good call center configuration, what drives call routing decisions, how IVR impacts patient experience, why provider directories matter.
8+ years in inbound/patient access technology or healthcare operations. You've spent significant time in or around call centers, patient access workflows, IVR systems, or inbound healthcare technology. You understand the pain.
Deep hands-on experience with inbound AI or contact center automation. You've personally configured IVR systems, designed decision trees, or deployed call center AI solutions. You've labeled data, tested configurations, validated performance. You know how to make it work in practice.
Proven track record building repeatable systems. You don't just execute one-off projects. You've built frameworks, playbooks, or methodologies that let other people execute consistently after you. People use your work; they don't reinvent it.
Full-lifecycle ownership mindset. You're comfortable owning the entire deployment lifecycle—from customer discovery through configuration, testing, go-live, and iteration. You don't hand off; you see it through.
Product thinking with operational execution. You think strategically about what should be built and how to scale. You also know how to get into the weeds—configuring systems, testing edge cases, debugging issues.
Communication and persuasion skills. You can explain complex inbound workflows to non-technical customers. You can articulate product requirements to engineers. You can align teams around a methodology.
Nice-to-Have
Hands-on experience with inbound digital front door platforms (Hyro, Orbita, Nuance, Syllable, Notable, Fabric).
Background in healthcare operations, health plans, health systems, or patient access.
Experience building configuration tools or internal frameworks that enable others to execute consistently. Familiarity with healthcare data standards (FHIR, HL7) and EHR integration points relevant to inbound workflows.
Prior experience at healthcare AI/SaaS companies or forward-deployed organizations.
Track record of mentoring and enabling other operators to execute frameworks you've built.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"THE OPPORTUNITY\n\nThis is a Solutions Architect, Inbound AI Deployments role. You're not executing deployments; you're defining how everyone else executes them. You're writing the playbook that our deployment strategists and engineers will follow for the next 50 customer engagements. You're designing the repeatable system that scales us from one-off successes to a replicable, differentiated offering.\n\nThis role reports directly to the CPO. You'll split your time between health system partnerships (understanding what works in the real world), product engineering collaboration (ensuring what you design is buildable), and internal enablement (teaching your frameworks to the deployment team).\n\n\nWHAT SUCCESS LOOKS LIKE IN YEAR ONE\n\n - Inbound AI Methodology Defined: You've synthesized best practices from 5+ health system deployments into a clear, documented methodology for inbound AI in healthcare. This becomes the Hippocratic AI standard—how we approach every inbound deployment from discovery forward.\n\n - Repeatable Configuration Framework: You've designed the configuration architecture (decision tree patterns, IVR logic flows, provider directory mapping, escalation rules) that deployment strategists and FDEs will use repeatedly. It's documented, tested, and proven across 3+ customer deployments.\n\n - Deployment Playbook: You've codified the end-to-end deployment model: discovery, configuration, testing, go-live, iteration. This becomes the playbook that deployment teams execute on every inbound engagement.\n\n - Customer Learnings Synthesized: You've worked hands-on with 5-7 health systems and health plans on their inbound AI deployments. You've labeled decision trees, configured IVR logic, and validated configurations against real patient call patterns. You understand what works, what doesn't, and why.\n\n - Product Requirements Translated: You've translated patient access workflows into crisp product requirements and configuration standards. You've submitted 3-5 feature requests to the Front Door product team—each one addressing a scaling constraint you discovered in the field.\n\n - Engineering Partnership Established: You've built credibility with the Front Door product and engineering teams. They see you as the voice of inbound deployment reality. Product roadmap priorities reflect your input.\n\n - Enablement & Documentation: You've created the frameworks, decision trees, configuration templates, and documentation that deployment strategists and FDEs will use to execute inbound deployments without you. Training is documented. Patterns are replicable.\n\n - Competitive Differentiation: You've identified what makes Hippocratic AI's inbound approach different/better than Hyro, Orbita, Nuance, Notable, Fabric. You've articulated this in customer conversations and product strategy.\n\n - Scaling Signal: Your methodology and frameworks have been used by 3-4 other deployment team members. They're not coming back to you with \"how do I...?\" questions; they're following your playbook and executing successfully.\n\n\nYOUR CORE RESPONSIBILITIES\n\n - Inbound AI Methodology & Framework Design: Define the core methodology for inbound AI configuration, decision tree architecture, IVR logic, and provider directory setup. This becomes the standard the entire organization follows. Design repeatable patterns for call center workflows, patient access scenarios, and escalation logic that apply across different health systems and health plans. Document your methodology in clear, usable frameworks that deployment teams can execute without continuous guidance from you. Continuously refine the methodology based on learnings from new deployments and customer feedback.\n\n - Customer Implementation & Requirements Translation: Partner directly with 5-7 health system and health plan customers on inbound AI deployments. Spend significant time in configuration sessions, validation work, and go-live support. Translate patient access, call center, and inbound workflows into crisp product requirements and configuration standards that scale beyond individual deployments. Identify where your methodology breaks or needs refinement. Feed learnings back into the framework. Validate that configurations perform correctly against real patient call patterns and business metrics.\n\n - Product & Engineering Partnership: Work closely with the Front Door product and engineering teams to ensure the methodology you define is technically sound and buildable at scale. Identify product gaps, configuration constraints, and feature requests based on deployment learnings. Prioritize ruthlessly—what unlocks the most scaling? Influence product roadmap priorities based on deployment reality (not just customer requests). Collaborate on product design for inbound features; ensure they're built with deployment scalability in mind.\n\n - Deployment Team Enablement: Codify your methodology into frameworks, playbooks, decision tree templates, and training materials that deployment strategists and FDEs will rely on. Train deployment team members on your methodology, frameworks, and best practices. Create documentation that answers \"how do I configure X?\" so deployment teams can execute independently. Build a knowledge base and community of practice around inbound deployments.\n\n - Strategic Vision & Competitive Positioning: Define what makes Hippocratic AI's inbound approach differentiated vs. competitors (Hyro, Orbita, Nuance, Notable, Fabric). Articulate the strategic positioning of our inbound solutions to customers and internally. Identify white space and expansion opportunities in the inbound market (new use cases, new customer types).\n\n\n\n\n\nWHAT YOU BRING\n\n\nMUST-HAVE\n\n - BA/BS degree required.\n\n - Domain expertise in patient access, call center operations, or inbound workflows. You understand what makes a good call center configuration, what drives call routing decisions, how IVR impacts patient experience, why provider directories matter.\n\n - 8+ years in inbound/patient access technology or healthcare operations. You've spent significant time in or around call centers, patient access workflows, IVR systems, or inbound healthcare technology. You understand the pain.\n\n - Deep hands-on experience with inbound AI or contact center automation. You've personally configured IVR systems, designed decision trees, or deployed call center AI solutions. You've labeled data, tested configurations, validated performance. You know how to make it work in practice.\n\n - Proven track record building repeatable systems. You don't just execute one-off projects. You've built frameworks, playbooks, or methodologies that let other people execute consistently after you. People use your work; they don't reinvent it.\n\n - Full-lifecycle ownership mindset. You're comfortable owning the entire deployment lifecycle—from customer discovery through configuration, testing, go-live, and iteration. You don't hand off; you see it through.\n\n - Product thinking with operational execution. You think strategically about what should be built and how to scale. You also know how to get into the weeds—configuring systems, testing edge cases, debugging issues.\n\n - Communication and persuasion skills. You can explain complex inbound workflows to non-technical customers. You can articulate product requirements to engineers. You can align teams around a methodology.\n\nNice-to-Have\n\n - Hands-on experience with inbound digital front door platforms (Hyro, Orbita, Nuance, Syllable, Notable, Fabric).\n\n - Background in healthcare operations, health plans, health systems, or patient access.\n\n - Experience building configuration tools or internal frameworks that enable others to execute consistently. Familiarity with healthcare data standards (FHIR, HL7) and EHR integration points relevant to inbound workflows.\n\n - Prior experience at healthcare AI/SaaS companies or forward-deployed organizations.\n\n - Track record of mentoring and enabling other operators to execute frameworks you've built.\n\n\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"9a03ddb4-5de1-454b-a6d6-42c4268dd8e2","title":"Senior Product Data Analyst","department":"Research & Development","team":"Data & Analytics","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-09-11T19:28:28.523+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/9a03ddb4-5de1-454b-a6d6-42c4268dd8e2","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/9a03ddb4-5de1-454b-a6d6-42c4268dd8e2/application","descriptionHtml":"Hippocratic AI is looking for a Senior Product Data Analyst to shape product strategy and measure the clinical, operational, and financial impact of our healthcare AI products. This isn't a dashboarding role — you'll help define what \"good\" looks like for AI clinical agents (including critic frameworks and quality criteria), not just track adoption of a finished product.
You'll partner with Product, Engineering, Customer Success, clinical teams, and leadership to answer questions like: What should we build? What's driving or limiting adoption? What outcomes are we creating for patients and customers? Where should we invest next — and how do we prove it with data?
The ideal candidate moves comfortably from an ambiguous business question to structured analysis to an executive-ready recommendation, and has the business judgment to know which questions matter most.
Define how we measure success
Partner with clinical and product teams to define AI agent performance criteria, including critic frameworks and quality metrics.
Define north star metrics and measurement frameworks that guide product strategy — not just measure what already exists.
Design analytical approaches to evaluate product changes and program impact, including in real-world settings where randomized experiments aren't possible.
Conduct pre- and post-launch analysis to determine whether initiatives achieved their intended outcomes.
Turn data into decisions and dollars
Translate ambiguous product and business questions into structured analysis and clear recommendations that influence roadmap and prioritization.
Build business cases and ROI models connecting product usage to operational efficiency, cost reduction, capacity, and patient/customer outcomes.
Partner with technical teams to improve instrumentation so the data behind these decisions is reliable.
Represent the work — internally and with customers
Present findings and recommendations (not just metrics) to Product leadership and executives.
Sit directly in customer and partner conversations to represent product data, outcomes, and ROI — this isn't just internal deck prep.
Serve as a strategic analytics partner across Product, Engineering, Customer Success, and GTM, and help raise the analytical bar as we scale.
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park office five days a week, unless otherwise specified.
5+ years in product analytics, product strategy, data analytics, business strategy, or management consulting.
Bachelor's degree in a quantitative or analytical discipline (Business, Economics, Finance, Statistics, Data Science, CS, Engineering, or related).
Advanced SQL and demonstrated ability to independently analyze large, complex datasets; working Python proficiency preferred.
Demonstrated experience using data to influence product strategy, prioritization, or roadmap decisions.
Experience with product analytics/BI tools (Looker, Tableau, Metabase, or similar).
Design analytical approaches to evaluate product changes and program impact — including in real-world settings where randomized experiments aren't possible.
Experience building business cases, ROI analyses, or financial models, and presenting them to senior stakeholders.
Experience in product analytics or strategy at a technology, healthcare technology, SaaS, or AI company.
Experience working with healthcare data, products, clinical workflows, or healthcare organizations.
Fluency in healthcare financial and value-based care concepts (e.g., HRRP/readmission economics, value-based care arrangements, risk-based contracting).
Experience designing causal, cohort, funnel, retention, or behavioral analyses, especially where RCTs aren't feasible.
Experience presenting to Director/VP/C-suite or senior customer stakeholders.
Experience with AI, machine learning, or LLM-powered products.
Startup or high-growth experience where responsibilities extend beyond a narrowly defined analytics function.
Success here isn't how many dashboards you build — it's whether your analysis changes a decision. You'll help us understand which product investments matter most, which capabilities create measurable value, and how to prove it with data.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT THE ROLE\n\nHippocratic AI is looking for a Senior Product Data Analyst to shape product strategy and measure the clinical, operational, and financial impact of our healthcare AI products. This isn't a dashboarding role — you'll help define what \"good\" looks like for AI clinical agents (including critic frameworks and quality criteria), not just track adoption of a finished product.\n\nYou'll partner with Product, Engineering, Customer Success, clinical teams, and leadership to answer questions like: What should we build? What's driving or limiting adoption? What outcomes are we creating for patients and customers? Where should we invest next — and how do we prove it with data?\n\nThe ideal candidate moves comfortably from an ambiguous business question to structured analysis to an executive-ready recommendation, and has the business judgment to know which questions matter most.\n\n\nWHAT YOU'LL DO\n\nDefine how we measure success\n\n - Partner with clinical and product teams to define AI agent performance criteria, including critic frameworks and quality metrics.\n\n - Define north star metrics and measurement frameworks that guide product strategy — not just measure what already exists.\n\n - Design analytical approaches to evaluate product changes and program impact, including in real-world settings where randomized experiments aren't possible.\n\n - Conduct pre- and post-launch analysis to determine whether initiatives achieved their intended outcomes.\n\nTurn data into decisions and dollars\n\n - Translate ambiguous product and business questions into structured analysis and clear recommendations that influence roadmap and prioritization.\n\n - Build business cases and ROI models connecting product usage to operational efficiency, cost reduction, capacity, and patient/customer outcomes.\n\n - Partner with technical teams to improve instrumentation so the data behind these decisions is reliable.\n\nRepresent the work — internally and with customers\n\n - Present findings and recommendations (not just metrics) to Product leadership and executives.\n\n - Sit directly in customer and partner conversations to represent product data, outcomes, and ROI — this isn't just internal deck prep.\n\n - Serve as a strategic analytics partner across Product, Engineering, Customer Success, and GTM, and help raise the analytical bar as we scale.\n\n\nLOCATION REQUIREMENT\n\nWe believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park office five days a week, unless otherwise specified.\n\n\nWHAT YOU BRING\n\n\nMUST-HAVE\n\n - 5+ years in product analytics, product strategy, data analytics, business strategy, or management consulting.\n\n - Bachelor's degree in a quantitative or analytical discipline (Business, Economics, Finance, Statistics, Data Science, CS, Engineering, or related).\n\n - Advanced SQL and demonstrated ability to independently analyze large, complex datasets; working Python proficiency preferred.\n\n - Demonstrated experience using data to influence product strategy, prioritization, or roadmap decisions.\n\n - Experience with product analytics/BI tools (Looker, Tableau, Metabase, or similar).\n\n - Design analytical approaches to evaluate product changes and program impact — including in real-world settings where randomized experiments aren't possible.\n\n - Experience building business cases, ROI analyses, or financial models, and presenting them to senior stakeholders.\n\n\nNICE-TO-HAVE\n\n - Experience in product analytics or strategy at a technology, healthcare technology, SaaS, or AI company.\n\n - Experience working with healthcare data, products, clinical workflows, or healthcare organizations.\n\n - Fluency in healthcare financial and value-based care concepts (e.g., HRRP/readmission economics, value-based care arrangements, risk-based contracting).\n\n - Experience designing causal, cohort, funnel, retention, or behavioral analyses, especially where RCTs aren't feasible.\n\n - Experience presenting to Director/VP/C-suite or senior customer stakeholders.\n\n - Experience with AI, machine learning, or LLM-powered products.\n\n - Startup or high-growth experience where responsibilities extend beyond a narrowly defined analytics function.\n\n\nWHAT SUCCESS LOOKS LIKE\n\nSuccess here isn't how many dashboards you build — it's whether your analysis changes a decision. You'll help us understand which product investments matter most, which capabilities create measurable value, and how to prove it with data.\n\n\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"d208bbf2-b175-4f50-b789-c6fbe20eed79","title":"RN/NP Clinical Quality Reviewer","department":"Clinical","team":"Clinical","employmentType":"Contract","location":"United States","secondaryLocations":[],"publishedAt":"2026-08-23T21:35:23.757+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/d208bbf2-b175-4f50-b789-c6fbe20eed79","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/d208bbf2-b175-4f50-b789-c6fbe20eed79/application","descriptionHtml":"Primary Care, Acute Symptom Triage & Travel Health | Contract, up to 25 hrs/week
We are seeking Nurses & Nurse Practitioners with clinical experience in one or more of the following areas:
Telephone or virtual acute symptom triage
Hypertension and congestive heart failure (CHF) management
Medication titration for hypertension and/or CHF
Diabetes management and insulin titration
Travel health
to serve as a subject matter expert supporting the evaluation of AI-driven clinical agents. In this role, you will evaluate agent conversations and recommendations spanning acute symptom triage and escalation decisions, insulin/diabetes titration, and pre-travel health guidance, ensuring clinical accuracy, guideline adherence, and patient safety. This is a part-time, remote contract position (1099) requiring up to 25 hours per week, with flexible scheduling.
Review recorded and simulated AI agent interactions involving acute symptom triage and assess the appropriateness of triage, escalation, and de-escalation decisions.
Evaluate AI agent conversations involving hypertension and CHF management, including medication titration, for clinical accuracy and adherence to evidence-based protocols.
Review agent conversations related to diabetes management and insulin titration for clinical accuracy and guideline adherence.
Evaluate agent-delivered travel health guidance, including pre-travel counseling, vaccination recommendations, and destination-specific risk assessment.
Review AI agent calls for adherence to established clinical protocols and appropriate medical management.
Score and annotate agent performance using structured evaluation rubrics.
Perform clinical data annotation by rewriting or correcting AI agent responses to align with evidence-based protocols and clinical practice guidelines.
Identify clinical safety concerns, inappropriate recommendations, edge cases, and gaps in agent clinical reasoning.
Provide clear, actionable written feedback to clinical and product teams to inform agent refinement.
Participate in periodic case review and calibration sessions with other clinical SMEs to ensure consistent evaluation standards.
Help develop and refine test scenarios used in ongoing agent quality assurance.
Registered Nurses: Active, unrestricted RN license in the United States.
Nurse Practitioners: Active, unrestricted NP license in the United States, with current board certification (ANCC or AANP).
Hands-on professional experience conducting protocol-based virtual or telephone clinical triage; and/or
Hands-on clinical experience directly managing patients with hypertension and/or congestive heart failure (CHF).
For candidates with hypertension/CHF management experience, hands-on experience prescribing, adjusting, or titrating medications for these patients.
Strong working knowledge of evidence-based protocols and clinical practice guidelines relevant to acute triage and/or hypertension and CHF management.
It is not a requirement that candidates have all of the recommended criteria
Experience in telephone triage or nurse advice line settings.
Experience in travel medicine, occupational health, or pre-travel consultation.
Familiarity with CDC and other travel medicine guidelines.
Prior experience in clinical quality assurance, utilization review, or case review.
Familiarity with AI-assisted clinical tools or digital health platforms.
Contract (1099) position, up to 25 hours per week.
Fully remote; flexible scheduling.
Hourly compensation, commensurate with experience.
Engagement expected to run in support of ongoing agent development and FDA evaluation milestones.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"RN/NP CLINICAL QUALITY REVIEWER\n\nPrimary Care, Acute Symptom Triage & Travel Health | Contract, up to 25 hrs/week\n\n\nABOUT THE ROLE\n\nWe are seeking Nurses & Nurse Practitioners with clinical experience in one or more of the following areas:\n\n - Telephone or virtual acute symptom triage\n\n - Hypertension and congestive heart failure (CHF) management\n\n - Medication titration for hypertension and/or CHF\n\n - Diabetes management and insulin titration\n\n - Travel health\n\nto serve as a subject matter expert supporting the evaluation of AI-driven clinical agents. In this role, you will evaluate agent conversations and recommendations spanning acute symptom triage and escalation decisions, insulin/diabetes titration, and pre-travel health guidance, ensuring clinical accuracy, guideline adherence, and patient safety. This is a part-time, remote contract position (1099) requiring up to 25 hours per week, with flexible scheduling.\n\n\nKEY RESPONSIBILITIES\n\n - Review recorded and simulated AI agent interactions involving acute symptom triage and assess the appropriateness of triage, escalation, and de-escalation decisions.\n\n - Evaluate AI agent conversations involving hypertension and CHF management, including medication titration, for clinical accuracy and adherence to evidence-based protocols.\n\n - Review agent conversations related to diabetes management and insulin titration for clinical accuracy and guideline adherence.\n\n - Evaluate agent-delivered travel health guidance, including pre-travel counseling, vaccination recommendations, and destination-specific risk assessment.\n\n - Review AI agent calls for adherence to established clinical protocols and appropriate medical management.\n\n - Score and annotate agent performance using structured evaluation rubrics.\n\n - Perform clinical data annotation by rewriting or correcting AI agent responses to align with evidence-based protocols and clinical practice guidelines.\n\n - Identify clinical safety concerns, inappropriate recommendations, edge cases, and gaps in agent clinical reasoning.\n\n - Provide clear, actionable written feedback to clinical and product teams to inform agent refinement.\n\n - Participate in periodic case review and calibration sessions with other clinical SMEs to ensure consistent evaluation standards.\n\n - Help develop and refine test scenarios used in ongoing agent quality assurance.\n\n\nQUALIFICATIONS\n\n - Registered Nurses: Active, unrestricted RN license in the United States.\n\n - Nurse Practitioners: Active, unrestricted NP license in the United States, with current board certification (ANCC or AANP).\n\n - Hands-on professional experience conducting protocol-based virtual or telephone clinical triage; and/or\n\n - Hands-on clinical experience directly managing patients with hypertension and/or congestive heart failure (CHF).\n\n - For candidates with hypertension/CHF management experience, hands-on experience prescribing, adjusting, or titrating medications for these patients.\n\n - Strong working knowledge of evidence-based protocols and clinical practice guidelines relevant to acute triage and/or hypertension and CHF management.\n\n\nRECOMMENDED\n\nIt is not a requirement that candidates have all of the recommended criteria\n\n - Experience in telephone triage or nurse advice line settings.\n\n - Experience in travel medicine, occupational health, or pre-travel consultation.\n\n - Familiarity with CDC and other travel medicine guidelines.\n\n - Prior experience in clinical quality assurance, utilization review, or case review.\n\n - Familiarity with AI-assisted clinical tools or digital health platforms.\n\n\nENGAGEMENT DETAILS\n\n - Contract (1099) position, up to 25 hours per week.\n\n - Fully remote; flexible scheduling.\n\n - Hourly compensation, commensurate with experience.\n\n - Engagement expected to run in support of ongoing agent development and FDA evaluation milestones.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"80f4d65d-beb2-41d5-8c28-259e57062c08","title":"Deployment Strategist (Provider)","department":"Customer Experience","team":"Deployment Solutions","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-08-23T18:17:12.223+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/80f4d65d-beb2-41d5-8c28-259e57062c08","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/80f4d65d-beb2-41d5-8c28-259e57062c08/application","descriptionHtml":"As Deployment Strategist for Providers at Hippocratic AI, you will lead customer deployments that translate AI into durable operational outcomes for health systems and provider organizations. You will work closely with customers to plan implementations, coordinate cross functional teams, drive adoption, and ensure each deployment delivers measurable value in real clinical and operational environments.
This role exists because successful deployment in healthcare requires more than project management alone. It requires someone who understands provider workflows, can build trust with customer stakeholders, can connect product capabilities to operational needs, and can drive execution through ambiguity. You will serve as both a strategic partner and an execution lead, helping customers move from interest to implementation to lasting impact.
Own your first major outcome:By day 90, you will have supported or led your first major provider deployment through a successful implementation milestone, built strong working relationships with key customer stakeholders, identified risks and dependencies early, and contributed to deployment playbooks that improve speed and consistency for future launches.
Drive lasting impact: At 12 months, you will have led multiple provider deployments across a range of customer environments, built trusted relationships with customer and internal partners, helped standardize deployment processes and operating rhythms, and directly contributed to faster time to value, stronger adoption, and more scalable customer delivery across the provider segment.
You’ll work alongside implementation managers, engineers, product managers, customer success partners, and clinical experts, partnering closely with customers while staying deeply connected to internal cross functional teams. You’ll operate with significant ownership, balancing strategic customer guidance with day to day execution. This is a team that values customer obsession, clear communication, operational rigor, and practical problem solving in real healthcare settings.
Lead deployment planning and execution for provider customers, ensuring clear timelines, owners, milestones, and successful implementation outcomes
Partner with customer stakeholders to understand operational workflows, business priorities, change management needs, and constraints, then translate them into actionable deployment plans
Coordinate across deployment, product, engineering, and customer facing teams to keep implementations aligned and moving forward
Drive implementation readiness, including stakeholder alignment, training plans, rollout sequencing, risk tracking, and launch preparation
Identify blockers early and proactively resolve issues that could affect go live timelines, adoption, or customer outcomes
Help customers navigate rollout and adoption by building trust, setting expectations, and guiding them through organizational change
Capture learnings from deployments and turn them into repeatable playbooks, templates, and best practices that improve future implementations
Use deployment insights to inform internal product and process improvements, helping the organization deliver more effectively at scale
This is a United States-based role open to candidates across multiple markets. We welcome applications from candidates located throughout the U.S. Specific placement, travel expectations, and regional alignment will be determined during the hiring process based on customer proximity, deployment portfolio needs, and your location. You should expect regular travel, typically 25 to 50% depending on deployment schedule, for on site implementation support, customer meetings, training, and go live activities.
Experience in deployment, implementation, customer success, strategic operations, consulting, or a related customer facing role, ideally with enterprise or healthcare customers
Strong understanding of provider-side healthcare workflows, operations, and organizational dynamics, either through direct experience in healthcare environments or through customer facing implementation work
Proven ability to manage complex customer engagements with multiple stakeholders across operational, clinical, IT, and executive functions
Excellent communication skills, with the ability to translate between customer goals, operational realities, and internal execution plans
Strong project leadership and problem solving skills, especially in fast moving environments where priorities evolve and ambiguity is common
Track record of driving execution across cross functional teams and maintaining momentum through complex implementations
Ability to balance strategic thinking with operational follow through, ensuring plans convert into measurable outcomes
BA/BS Required
Direct experience working with hospitals, health systems, provider groups, or adjacent provider organizations
Familiarity with healthcare implementation challenges such as workflow redesign, stakeholder alignment, training, adoption, and operational change management
Experience building or improving repeatable deployment processes, playbooks, and delivery frameworks across multiple customer environments
Comfort serving as a trusted advisor to customers while also handling detailed execution work
Experience with AI, digital health, clinical operations tools, or other technology deployments in healthcare settings
Familiarity with healthcare compliance and operational requirements, including HIPAA and related provider environment considerations
This role is an opportunity to help define how breakthrough AI becomes real, trusted, and effective in provider organizations. You will work at the intersection of customer partnership, operational execution, and healthcare transformation, helping ensure deployments succeed not just technically, but in the day to day workflows that matter most.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs Deployment Strategist for Providers at Hippocratic AI, you will lead customer deployments that translate AI into durable operational outcomes for health systems and provider organizations. You will work closely with customers to plan implementations, coordinate cross functional teams, drive adoption, and ensure each deployment delivers measurable value in real clinical and operational environments.\n\nThis role exists because successful deployment in healthcare requires more than project management alone. It requires someone who understands provider workflows, can build trust with customer stakeholders, can connect product capabilities to operational needs, and can drive execution through ambiguity. You will serve as both a strategic partner and an execution lead, helping customers move from interest to implementation to lasting impact.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome:By day 90, you will have supported or led your first major provider deployment through a successful implementation milestone, built strong working relationships with key customer stakeholders, identified risks and dependencies early, and contributed to deployment playbooks that improve speed and consistency for future launches.\n\nDrive lasting impact: At 12 months, you will have led multiple provider deployments across a range of customer environments, built trusted relationships with customer and internal partners, helped standardize deployment processes and operating rhythms, and directly contributed to faster time to value, stronger adoption, and more scalable customer delivery across the provider segment.\n\n\nTHE TEAM\n\nYou’ll work alongside implementation managers, engineers, product managers, customer success partners, and clinical experts, partnering closely with customers while staying deeply connected to internal cross functional teams. You’ll operate with significant ownership, balancing strategic customer guidance with day to day execution. This is a team that values customer obsession, clear communication, operational rigor, and practical problem solving in real healthcare settings.\n\n\nWHAT YOU'LL DO\n\n - Lead deployment planning and execution for provider customers, ensuring clear timelines, owners, milestones, and successful implementation outcomes\n\n - Partner with customer stakeholders to understand operational workflows, business priorities, change management needs, and constraints, then translate them into actionable deployment plans\n\n - Coordinate across deployment, product, engineering, and customer facing teams to keep implementations aligned and moving forward\n\n - Drive implementation readiness, including stakeholder alignment, training plans, rollout sequencing, risk tracking, and launch preparation\n\n - Identify blockers early and proactively resolve issues that could affect go live timelines, adoption, or customer outcomes\n\n - Help customers navigate rollout and adoption by building trust, setting expectations, and guiding them through organizational change\n\n - Capture learnings from deployments and turn them into repeatable playbooks, templates, and best practices that improve future implementations\n\n - Use deployment insights to inform internal product and process improvements, helping the organization deliver more effectively at scale\n\n\nLOCATION REQUIREMENT\n\nThis is a United States-based role open to candidates across multiple markets. We welcome applications from candidates located throughout the U.S. Specific placement, travel expectations, and regional alignment will be determined during the hiring process based on customer proximity, deployment portfolio needs, and your location. You should expect regular travel, typically 25 to 50% depending on deployment schedule, for on site implementation support, customer meetings, training, and go live activities.\n\n\nREQUIRED QUALIFICATIONS\n\n - Experience in deployment, implementation, customer success, strategic operations, consulting, or a related customer facing role, ideally with enterprise or healthcare customers\n\n - Strong understanding of provider-side healthcare workflows, operations, and organizational dynamics, either through direct experience in healthcare environments or through customer facing implementation work\n\n - Proven ability to manage complex customer engagements with multiple stakeholders across operational, clinical, IT, and executive functions\n\n - Excellent communication skills, with the ability to translate between customer goals, operational realities, and internal execution plans\n\n - Strong project leadership and problem solving skills, especially in fast moving environments where priorities evolve and ambiguity is common\n\n - Track record of driving execution across cross functional teams and maintaining momentum through complex implementations\n\n - Ability to balance strategic thinking with operational follow through, ensuring plans convert into measurable outcomes\n\n - BA/BS Required\n\n\nPREFERRED QUALIFICATIONS\n\n - Direct experience working with hospitals, health systems, provider groups, or adjacent provider organizations\n\n - Familiarity with healthcare implementation challenges such as workflow redesign, stakeholder alignment, training, adoption, and operational change management\n\n - Experience building or improving repeatable deployment processes, playbooks, and delivery frameworks across multiple customer environments\n\n - Comfort serving as a trusted advisor to customers while also handling detailed execution work\n\n - Experience with AI, digital health, clinical operations tools, or other technology deployments in healthcare settings\n\n - Familiarity with healthcare compliance and operational requirements, including HIPAA and related provider environment considerations\n\n\nWHY THIS ROLE\n\nThis role is an opportunity to help define how breakthrough AI becomes real, trusted, and effective in provider organizations. You will work at the intersection of customer partnership, operational execution, and healthcare transformation, helping ensure deployments succeed not just technically, but in the day to day workflows that matter most.\n\n\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"b2753765-a9f5-4e0e-ad74-b2e607cf7c08","title":"Associate Chief Medical Officer (East Coast)","department":"Clinical","team":"Clinical","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-08-17T18:58:32.247+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/b2753765-a9f5-4e0e-ad74-b2e607cf7c08","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/b2753765-a9f5-4e0e-ad74-b2e607cf7c08/application","descriptionHtml":"Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
About the Role:
As the Associate Chief Medical Officer, you will play a pivotal role in shaping the future of our healthcare-focused AI products. Reporting directly to our Chief Medical Officer, you will work closely with cross-functional teams, including engineering, product, and go-to-market, to ensure our products align with clinical needs, regulatory standards, and safety protocols.
This is a unique opportunity for an experienced healthcare professional with a strong background in product development to combine their clinical expertise with cutting-edge technology in an onsite, fast-paced startup environment.
Responsibilities:
Provide clinical expertise to inform the design, development, and iteration of AI-driven healthcare products.
Collaborate with product managers and engineers to define product requirements, features, and roadmaps.
Serve as a clinical subject matter expert in client meetings, presentations, and demonstrations of AI products.
Travel to customer sites to provide clinical support, gather user feedback, and ensure successful product adoption.
Ensure all products meet high safety, quality, and regulatory standards.
Validate the clinical relevance, accuracy, and usability of AI models and tools.
Partner with internal teams to align product development with market needs and customer feedback.
Work closely with the GTM team to translate clinical insights into impactful product solutions.
Act as a clinical leader and mentor for internal teams, providing insights on medical trends, technologies, and challenges.
Advocate for evidence-based approaches and patient-centered care throughout the product lifecycle.
Qualifications
Must Haves:
MD or DO degree with active, unrestricted medical licensure.
5+ years of experience in clinical practice.
Demonstrated experience in healthcare product development (e.g., digital health, medical devices, or AI applications).
Proven ability to translate clinical needs into product specifications.
Strong understanding of healthcare regulations, including HIPAA and FDA guidelines.
Exceptional communication skills with the ability to influence technical and non-technical stakeholders.
East Coast–based candidates are preferred. This role requires approximately 20% to 40% travel.
Nice to Haves:
Experience working in a health tech or startup environment.
Background in leading cross-disciplinary teams.
Familiarity with AI/ML applications in healthcare.
Expertise in user-centric design principles.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT US\n\nHippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.\n\n \n\n\nWHY JOIN OUR TEAM\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\n\nAbout the Role:\nAs the Associate Chief Medical Officer, you will play a pivotal role in shaping the future of our healthcare-focused AI products. Reporting directly to our Chief Medical Officer, you will work closely with cross-functional teams, including engineering, product, and go-to-market, to ensure our products align with clinical needs, regulatory standards, and safety protocols.\n\nThis is a unique opportunity for an experienced healthcare professional with a strong background in product development to combine their clinical expertise with cutting-edge technology in an onsite, fast-paced startup environment.\n\n\n\nResponsibilities:\n\n - Provide clinical expertise to inform the design, development, and iteration of AI-driven healthcare products.\n\n - Collaborate with product managers and engineers to define product requirements, features, and roadmaps.\n\n - Serve as a clinical subject matter expert in client meetings, presentations, and demonstrations of AI products.\n\n - Travel to customer sites to provide clinical support, gather user feedback, and ensure successful product adoption.\n\n - Ensure all products meet high safety, quality, and regulatory standards.\n\n - Validate the clinical relevance, accuracy, and usability of AI models and tools.\n\n - Partner with internal teams to align product development with market needs and customer feedback.\n\n - Work closely with the GTM team to translate clinical insights into impactful product solutions.\n\n - Act as a clinical leader and mentor for internal teams, providing insights on medical trends, technologies, and challenges.\n\n - Advocate for evidence-based approaches and patient-centered care throughout the product lifecycle.\n\n\n\nQualifications\n\nMust Haves:\n\n - MD or DO degree with active, unrestricted medical licensure.\n\n - 5+ years of experience in clinical practice.\n\n - Demonstrated experience in healthcare product development (e.g., digital health, medical devices, or AI applications).\n\n - Proven ability to translate clinical needs into product specifications.\n\n - Strong understanding of healthcare regulations, including HIPAA and FDA guidelines.\n\n - Exceptional communication skills with the ability to influence technical and non-technical stakeholders.\n\n - East Coast–based candidates are preferred. This role requires approximately 20% to 40% travel.\n\n\n\nNice to Haves:\n\n - Experience working in a health tech or startup environment.\n\n - Background in leading cross-disciplinary teams.\n\n - Familiarity with AI/ML applications in healthcare.\n\n - Expertise in user-centric design principles.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"2f70a216-4f8b-42cd-80d3-43383e1a0be8","title":"Vice President, Customer Success (Provider)","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-08-23T16:08:58.754+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/2f70a216-4f8b-42cd-80d3-43383e1a0be8","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/2f70a216-4f8b-42cd-80d3-43383e1a0be8/application","descriptionHtml":"As VP of Customer Success for Providers at Hippocratic AI, you will own a regional portfolio of health system partnerships while leading a high-performing team of Directors and senior Customer Success Executives. You'll drive net revenue retention and expansion across your region by building deep relationships with health system executives, implementing breakthrough AI into clinical workflows, and establishing the playbooks that scale customer success across diverse provider organizations. This role exists because health systems are deploying AI at scale, and they need a dedicated executive leader who understands clinical operations, can navigate complex provider organizations, and delivers measurable impact on patient outcomes and operational efficiency.
Own your first major outcome: By day 90, you will have completed a diagnostic of your regional health system portfolio and success metrics, established your CS team's operating framework and KPIs, recruited and onboarded your first Directors and senior CSEs, and shipped measurable improvements in customer retention or satisfaction across your most strategic accounts.
Drive lasting impact: At 12 months, you will have scaled your provider CS team from concept to fully functional, high-performing organization managing multi-account regional portfolio, established replicable playbooks for provider onboarding and clinical workflow integration, grown net revenue retention across your regional book of business to 110%+, positioned health system customers as visible advocates for Hippocratic AI in the industry, and proven out the regional provider CS model that can scale across the organization.
You'll lead a dedicated provider customer success organization—a team of Customer Success Executives and Implementation Managers managing relationships with major health systems across your region. You'll partner closely with Product, Engineering, Clinical, and Sales teams to ensure provider needs drive organizational priorities. You'll work embedded with major health system clients while building the infrastructure that scales CS capability across Hippocratic AI.
Serve as executive point of contact for major health system clients, building trusted relationships with board-level sponsors, CNOs, CMIOs, COOs, and other senior stakeholders across multi-entity provider organizations
Lead enterprise implementations of Hippocratic AI solutions, ensuring alignment with health system operational priorities, clinical workflows, and care delivery models—managing timelines and ensuring successful go-live
Collaborate cross-functionally with Product, Engineering, and Sales to channel health system feedback into product evolution, clinical feature development, and go-to-market strategy
Define, track, and communicate customer success metrics—net revenue retention (NRR), clinical adoption rates, operational efficiency gains, and patient outcome improvements—as primary indicators of portfolio health and drive quarterly business reviews with executive accountability
Build and codify best practices for onboarding, clinical training, workflow integration, and change management, establishing the foundation for a repeatable, scalable provider CS model
Own expansion sales within your regional portfolio through identification and strategic influence on upsell and cross-sell opportunities across health system departments and use cases
This role is available in one of four major regional markets: Orange, California; Tampa Bay, Florida; Columbus, Ohio; or Philadelphia, Pennsylvania. The selected candidate will be expected to be on-site at health system client locations regularly (frequency determined by portfolio composition, typically 3-5 days per week). Periodic travel to Hippocratic AI headquarters (Menlo Park, California) is expected for strategic planning, team alignment, and organizational collaboration. Candidates must be able to satisfy client-specific credentialing requirements, including background screening and proof of required vaccinations or immunizations, as mandated by healthcare facilities.
Compensation is based on experience, expertise, level of responsibility, and location. We offer competitive packages that reflect the role's seniority and scope, along with equity, health insurance, and other benefits.
Bachelor's degree from an accredited university
10–15 years of professional experience in healthcare, with 7+ years in customer-facing leadership roles working with or within health systems, health networks, or provider-focused organizations
Proven ability to lead and develop teams (manager of managers), successfully managing Directors and senior Customer Success Executives and driving impact across large, matrixed provider organizations
Deep knowledge of health system operations, clinical workflows, care delivery models, and operational processes—including expertise in areas such as nursing, clinical operations, revenue cycle, or care management
Demonstrated experience working effectively with health system stakeholders across clinical (CNO, CMIO, physician leadership), operational (COO, VP Operations), and IT/technical leadership—translating clinical and operational needs into customer success strategy
Proven track record leading cross-functional initiatives in startup or high-growth technology environments, with measurable impact on delivery and revenue goals
Strong executive presence and communication skills, with demonstrated ability to engage board-level sponsors and C-suite executives in large, complex health system organizations
Demonstrated success in implementation excellence, change leadership, and driving measurable results in healthcare innovation and operational transformation
Experience building or shaping customer success playbooks, team structures, and scalable infrastructure/processes—not just executing them; ability to codify and scale what works
Experience with AI, digital health, or clinical decision support tools in healthcare environments
Background in healthcare consulting, health-tech, or clinical operations transformation (Accenture, Deloitte, McKinsey, Guidehouse, etc.)
Prior exposure to regulatory, compliance, or data governance in healthcare (HIPAA, CMS, state regulations, quality reporting)
Experience with pricing, packaging, or go-to-market strategy in healthcare SaaS or health tech
Track record scaling customer success organizations or launching new regional CS models
Healthcare sector knowledge, including familiarity with major health system players, competitive landscape, and industry trends in your target region
Existing relationships with senior leaders at major health systems in your target region
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs VP of Customer Success for Providers at Hippocratic AI, you will own a regional portfolio of health system partnerships while leading a high-performing team of Directors and senior Customer Success Executives. You'll drive net revenue retention and expansion across your region by building deep relationships with health system executives, implementing breakthrough AI into clinical workflows, and establishing the playbooks that scale customer success across diverse provider organizations. This role exists because health systems are deploying AI at scale, and they need a dedicated executive leader who understands clinical operations, can navigate complex provider organizations, and delivers measurable impact on patient outcomes and operational efficiency.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have completed a diagnostic of your regional health system portfolio and success metrics, established your CS team's operating framework and KPIs, recruited and onboarded your first Directors and senior CSEs, and shipped measurable improvements in customer retention or satisfaction across your most strategic accounts.\n\nDrive lasting impact: At 12 months, you will have scaled your provider CS team from concept to fully functional, high-performing organization managing multi-account regional portfolio, established replicable playbooks for provider onboarding and clinical workflow integration, grown net revenue retention across your regional book of business to 110%+, positioned health system customers as visible advocates for Hippocratic AI in the industry, and proven out the regional provider CS model that can scale across the organization.\n\n\nTHE TEAM\n\nYou'll lead a dedicated provider customer success organization—a team of Customer Success Executives and Implementation Managers managing relationships with major health systems across your region. You'll partner closely with Product, Engineering, Clinical, and Sales teams to ensure provider needs drive organizational priorities. You'll work embedded with major health system clients while building the infrastructure that scales CS capability across Hippocratic AI.\n\n\nWHAT YOU'LL DO\n\n - Serve as executive point of contact for major health system clients, building trusted relationships with board-level sponsors, CNOs, CMIOs, COOs, and other senior stakeholders across multi-entity provider organizations\n\n - Lead enterprise implementations of Hippocratic AI solutions, ensuring alignment with health system operational priorities, clinical workflows, and care delivery models—managing timelines and ensuring successful go-live\n\n - Collaborate cross-functionally with Product, Engineering, and Sales to channel health system feedback into product evolution, clinical feature development, and go-to-market strategy\n\n - Define, track, and communicate customer success metrics—net revenue retention (NRR), clinical adoption rates, operational efficiency gains, and patient outcome improvements—as primary indicators of portfolio health and drive quarterly business reviews with executive accountability\n\n - Build and codify best practices for onboarding, clinical training, workflow integration, and change management, establishing the foundation for a repeatable, scalable provider CS model\n\n - Own expansion sales within your regional portfolio through identification and strategic influence on upsell and cross-sell opportunities across health system departments and use cases\n\n\nLOCATION REQUIREMENT\n\nThis role is available in one of four major regional markets: Orange, California; Tampa Bay, Florida; Columbus, Ohio; or Philadelphia, Pennsylvania. The selected candidate will be expected to be on-site at health system client locations regularly (frequency determined by portfolio composition, typically 3-5 days per week). Periodic travel to Hippocratic AI headquarters (Menlo Park, California) is expected for strategic planning, team alignment, and organizational collaboration. Candidates must be able to satisfy client-specific credentialing requirements, including background screening and proof of required vaccinations or immunizations, as mandated by healthcare facilities.\n\n\nCOMPENSATION\n\nCompensation is based on experience, expertise, level of responsibility, and location. We offer competitive packages that reflect the role's seniority and scope, along with equity, health insurance, and other benefits.\n\n\nREQUIRED QUALIFICATIONS\n\n - Bachelor's degree from an accredited university\n\n - 10–15 years of professional experience in healthcare, with 7+ years in customer-facing leadership roles working with or within health systems, health networks, or provider-focused organizations\n\n - Proven ability to lead and develop teams (manager of managers), successfully managing Directors and senior Customer Success Executives and driving impact across large, matrixed provider organizations\n\n - Deep knowledge of health system operations, clinical workflows, care delivery models, and operational processes—including expertise in areas such as nursing, clinical operations, revenue cycle, or care management\n\n - Demonstrated experience working effectively with health system stakeholders across clinical (CNO, CMIO, physician leadership), operational (COO, VP Operations), and IT/technical leadership—translating clinical and operational needs into customer success strategy\n\n - Proven track record leading cross-functional initiatives in startup or high-growth technology environments, with measurable impact on delivery and revenue goals\n\n - Strong executive presence and communication skills, with demonstrated ability to engage board-level sponsors and C-suite executives in large, complex health system organizations\n\n - Demonstrated success in implementation excellence, change leadership, and driving measurable results in healthcare innovation and operational transformation\n\n - Experience building or shaping customer success playbooks, team structures, and scalable infrastructure/processes—not just executing them; ability to codify and scale what works\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience with AI, digital health, or clinical decision support tools in healthcare environments\n\n - Background in healthcare consulting, health-tech, or clinical operations transformation (Accenture, Deloitte, McKinsey, Guidehouse, etc.)\n\n - Prior exposure to regulatory, compliance, or data governance in healthcare (HIPAA, CMS, state regulations, quality reporting)\n\n - Experience with pricing, packaging, or go-to-market strategy in healthcare SaaS or health tech\n\n - Track record scaling customer success organizations or launching new regional CS models\n\n - Healthcare sector knowledge, including familiarity with major health system players, competitive landscape, and industry trends in your target region\n\n - Existing relationships with senior leaders at major health systems in your target region\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"0fed168d-b248-4f59-b363-9d02e08e9a64","title":"Vice President, Sales (Pharma/BioTech/MedTech)","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-08-23T16:37:15.937+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/0fed168d-b248-4f59-b363-9d02e08e9a64","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/0fed168d-b248-4f59-b363-9d02e08e9a64/application","descriptionHtml":"As VP of Sales at Hippocratic AI, you will own enterprise commercial relationships with the world's largest biotech, medtech, and pharmaceutical companies—leading strategic sales cycles that bring breakthrough AI patient engagement solutions to the organizations that matter most. You'll drive toward our 2027 growth goals by closing multi-million-dollar deals with complex, multi-stakeholder organizations while building deep relationships with executive sponsors. This role exists because the life sciences industry is ready to deploy AI at scale, and they need an elite enterprise seller who understands their businesses, speaks their language, and can structure transformative solutions that deliver measurable patient and business outcomes.
Own your first major outcome: By day 90, you will have developed a robust target account list across your segment, built a qualified pipeline with at least 3–5 active conversations at VP/C-suite level, and advanced one deal to decision stage—demonstrating your ability to navigate complex stakeholder environments and close enterprise sales.
Drive lasting impact: At 12 months, you will have closed multiple enterprise deals ($1M+ ACV), achieved or exceeded your revenue quota ($3M+ ARR), built a repeatable sales methodology tailored to your segment, established yourself as a trusted advisor to key accounts, and directly shaped how the world's largest life sciences companies deploy AI to improve patient outcomes at scale.
You'll partner closely with Product, Clinical, ML, and GTM teams to identify use cases, build business cases, and execute enterprise implementations. You'll operate as a field-first hunter—comfortable prospecting, navigating deals independently, and closing complex sales with minimal hand-holding. This is a revenue-bearing role where your success is directly measured and directly impacts company growth.
Drive end-to-end enterprise sales cycles with tier-1 companies across biotech, medtech, and pharma verticals, owning the full deal lifecycle from prospecting and discovery through close and implementation alignment
Build compelling ROI frameworks and business cases tailored to your segment's specific priorities—using an analytical, consulting-forward approach to demonstrate patient outcomes, operational efficiency, and financial impact
Partner with Product, Clinical, and ML teams to identify and develop use case applications specific to your segment:
Biotech: Patient support programs, specialty drug adherence, rare disease navigation, clinical trial recruitment
MedTech: Patient onboarding, device adherence monitoring, post-procedure support, patient engagement
Pharma: Patient adherence, clinical trial recruitment, post-market surveillance, commercial patient support
Maintain rigorous pipeline discipline with accurate forecasting, strong CRM hygiene, and disciplined sales management that drives revenue predictability
Represent Hippocratic AI at industry conferences, executive briefings, and key forums (AACR, BIO, ViVE, AMCP, MD&M, etc.)—building brand credibility, thought leadership, and pipeline with decision-makers
Build trusted relationships with C-suite and VP-level executives at target accounts, establishing yourself as a strategic partner and thought leader in your segment
This role is open for one of three segments: Biotech, MedTech, or Pharma. Candidates with expertise in any of these verticals are encouraged to apply. Your selection will be based on your background, relationships, and market expertise.
Biotech: Commercial-stage biotech companies developing specialty therapeutics
MedTech: Tier-1 medical device manufacturers and medtech innovators (e.g., top device makers, emerging medtech companies)
Pharma: Top 20 global pharmaceutical companies and major specialty pharma
Compensation is based on experience, expertise, and quota attainment. We offer competitive packages that reflect the role's seniority and revenue responsibility, along with equity, health insurance, and other benefits. Target total compensation for this role reflects a quota of ~$3M+ ARR.
Bachelor's degree required; advanced degree preferred
10+ years of professional enterprise sales experience, with 5+ years selling into your target segment (biotech, medtech, or pharma) or related enterprise healthcare/life sciences accounts
Proven track record closing large enterprise deals ($500K–$2M+ ACV) with companies in your segment, with quota-carrying history at ~$3M+ ARR per year
Experience selling complex solutions (consulting, SaaS, AI/ML) that require creative structuring, multi-stakeholder alignment, and bespoke solution design
VP-level enterprise seller with demonstrated ability to navigate C-suite and executive relationships, own accounts from cold outreach through close, and operate independently
Strong communication skills with proven ability to work across technical and non-technical teams, translate between business and clinical contexts, and influence senior stakeholders
Genuine commitment to safety, ethics, and patient-centered outcomes—not just closing deals, but ensuring solutions deliver real value to patients
Mission alignment and intellectual curiosity about healthcare AI and the transformative potential of our platform
Existing relationships with decision-makers at tier-1 companies in your target segment (major pharma, leading device makers, commercial-stage biotech)
Strong analytical skills with investment banking or management consulting background—valuable for ROI modeling, use-case depth, and business case development
Experience with AI, digital health, or data-driven patient engagement platforms in life sciences settings
Startup, scale-up, or regulated-industry experience in a high-growth healthcare technology company
Deep familiarity with your segment's business model, workflow, and buying process—pharma commercial operations, medtech regulatory landscape, biotech funding and go-to-market strategy
Track record representing at your segment's key conferences and industry forums
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs VP of Sales at Hippocratic AI, you will own enterprise commercial relationships with the world's largest biotech, medtech, and pharmaceutical companies—leading strategic sales cycles that bring breakthrough AI patient engagement solutions to the organizations that matter most. You'll drive toward our 2027 growth goals by closing multi-million-dollar deals with complex, multi-stakeholder organizations while building deep relationships with executive sponsors. This role exists because the life sciences industry is ready to deploy AI at scale, and they need an elite enterprise seller who understands their businesses, speaks their language, and can structure transformative solutions that deliver measurable patient and business outcomes.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have developed a robust target account list across your segment, built a qualified pipeline with at least 3–5 active conversations at VP/C-suite level, and advanced one deal to decision stage—demonstrating your ability to navigate complex stakeholder environments and close enterprise sales.\n\nDrive lasting impact: At 12 months, you will have closed multiple enterprise deals ($1M+ ACV), achieved or exceeded your revenue quota ($3M+ ARR), built a repeatable sales methodology tailored to your segment, established yourself as a trusted advisor to key accounts, and directly shaped how the world's largest life sciences companies deploy AI to improve patient outcomes at scale.\n\n\nTHE TEAM\n\nYou'll partner closely with Product, Clinical, ML, and GTM teams to identify use cases, build business cases, and execute enterprise implementations. You'll operate as a field-first hunter—comfortable prospecting, navigating deals independently, and closing complex sales with minimal hand-holding. This is a revenue-bearing role where your success is directly measured and directly impacts company growth.\n\n\nWHAT YOU'LL DO\n\n - Drive end-to-end enterprise sales cycles with tier-1 companies across biotech, medtech, and pharma verticals, owning the full deal lifecycle from prospecting and discovery through close and implementation alignment\n\n - Build compelling ROI frameworks and business cases tailored to your segment's specific priorities—using an analytical, consulting-forward approach to demonstrate patient outcomes, operational efficiency, and financial impact\n\n - Partner with Product, Clinical, and ML teams to identify and develop use case applications specific to your segment:\n \n - Biotech: Patient support programs, specialty drug adherence, rare disease navigation, clinical trial recruitment\n \n - MedTech: Patient onboarding, device adherence monitoring, post-procedure support, patient engagement\n \n - Pharma: Patient adherence, clinical trial recruitment, post-market surveillance, commercial patient support\n\n - Maintain rigorous pipeline discipline with accurate forecasting, strong CRM hygiene, and disciplined sales management that drives revenue predictability\n\n - Represent Hippocratic AI at industry conferences, executive briefings, and key forums (AACR, BIO, ViVE, AMCP, MD&M, etc.)—building brand credibility, thought leadership, and pipeline with decision-makers\n\n - Build trusted relationships with C-suite and VP-level executives at target accounts, establishing yourself as a strategic partner and thought leader in your segment\n\n\nSEGMENT FOCUS\n\nThis role is open for one of three segments: Biotech, MedTech, or Pharma. Candidates with expertise in any of these verticals are encouraged to apply. Your selection will be based on your background, relationships, and market expertise.\n\n\nTARGET COMPANIES:\n\n - Biotech: Commercial-stage biotech companies developing specialty therapeutics\n\n - MedTech: Tier-1 medical device manufacturers and medtech innovators (e.g., top device makers, emerging medtech companies)\n\n - Pharma: Top 20 global pharmaceutical companies and major specialty pharma\n\n\nCOMPENSATION\n\nCompensation is based on experience, expertise, and quota attainment. We offer competitive packages that reflect the role's seniority and revenue responsibility, along with equity, health insurance, and other benefits. Target total compensation for this role reflects a quota of ~$3M+ ARR.\n\n\nREQUIRED QUALIFICATIONS\n\n - Bachelor's degree required; advanced degree preferred\n\n - 10+ years of professional enterprise sales experience, with 5+ years selling into your target segment (biotech, medtech, or pharma) or related enterprise healthcare/life sciences accounts\n\n - Proven track record closing large enterprise deals ($500K–$2M+ ACV) with companies in your segment, with quota-carrying history at ~$3M+ ARR per year\n\n - Experience selling complex solutions (consulting, SaaS, AI/ML) that require creative structuring, multi-stakeholder alignment, and bespoke solution design\n\n - VP-level enterprise seller with demonstrated ability to navigate C-suite and executive relationships, own accounts from cold outreach through close, and operate independently\n\n - Strong communication skills with proven ability to work across technical and non-technical teams, translate between business and clinical contexts, and influence senior stakeholders\n\n - Genuine commitment to safety, ethics, and patient-centered outcomes—not just closing deals, but ensuring solutions deliver real value to patients\n\n - Mission alignment and intellectual curiosity about healthcare AI and the transformative potential of our platform\n\n\nPREFERRED QUALIFICATIONS\n\n - Existing relationships with decision-makers at tier-1 companies in your target segment (major pharma, leading device makers, commercial-stage biotech)\n\n - Strong analytical skills with investment banking or management consulting background—valuable for ROI modeling, use-case depth, and business case development\n\n - Experience with AI, digital health, or data-driven patient engagement platforms in life sciences settings\n\n - Startup, scale-up, or regulated-industry experience in a high-growth healthcare technology company\n\n - Deep familiarity with your segment's business model, workflow, and buying process—pharma commercial operations, medtech regulatory landscape, biotech funding and go-to-market strategy\n\n - Track record representing at your segment's key conferences and industry forums\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"a87419b3-7f73-48c2-8190-f730d1c4ed65","title":"Deployment Strategist (Payor)","department":"Customer Experience","team":"Deployment Solutions","employmentType":"FullTime","location":"Seattle, WA","secondaryLocations":[],"publishedAt":"2026-08-23T18:21:35.045+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"WA","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/a87419b3-7f73-48c2-8190-f730d1c4ed65","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/a87419b3-7f73-48c2-8190-f730d1c4ed65/application","descriptionHtml":"As Deployment Strategist for Payors at Hippocratic AI, you will lead customer deployments that translate AI into measurable operational outcomes for health plans and payor organizations. You will work closely with customers to plan implementations, coordinate cross functional teams, drive adoption, and ensure each deployment delivers value in complex administrative, care management, and member facing workflows.
This role exists because successful deployment in payor environments requires more than strong execution alone. It requires someone who understands payor operations, can navigate complex stakeholder groups, can connect product capabilities to business and clinical priorities, and can guide organizations through implementation and change. You will serve as both a strategic partner and an execution lead, helping customers move from initial planning through launch and long term impact.
Own your first major outcome: By day 90, you will have supported or led your first major payor deployment through a successful implementation milestone, built strong working relationships with key customer stakeholders, identified operational risks and dependencies early, and contributed to deployment playbooks that improve consistency and speed across future implementations.
Drive lasting impact: At 12 months, you will have led multiple payor deployments across a range of customer environments and use cases, become a trusted partner to customer and internal teams, helped standardize implementation processes and operating rhythms, and directly contributed to faster time to value, stronger adoption, and more scalable delivery across the payor segment.
You’ll work alongside implementation managers, engineers, product managers, customer success partners, and clinical experts, partnering closely with customers while staying deeply connected to internal cross functional teams. You’ll operate with significant ownership, balancing strategic customer guidance with detailed execution. This is a team that values customer obsession, operational rigor, clarity, and practical problem solving in real healthcare environments.
Lead deployment planning and execution for payor customers, ensuring clear timelines, ownership, milestones, and successful implementation outcomes
Partner with customer stakeholders to understand business priorities, operational workflows, compliance considerations, and implementation constraints, then translate them into actionable deployment plans
Coordinate across deployment, product, engineering, and customer facing teams to keep implementations aligned and moving forward
Drive implementation readiness, including stakeholder alignment, rollout sequencing, training plans, risk tracking, and launch preparation
Identify blockers early and proactively resolve issues that could affect go live timelines, member experience, internal operations, or customer outcomes
Help customers navigate rollout and adoption by setting expectations, building trust, and guiding them through organizational change
Capture learnings from deployments and turn them into repeatable playbooks, templates, and best practices that improve future implementations
Use deployment insights to inform internal product and process improvements, helping the organization deliver more effectively at scale
This is a United States-based role open to candidates across multiple markets. We welcome applications from candidates located throughout the U.S. Specific placement, travel expectations, and regional alignment will be determined during the hiring process based on customer proximity, deployment portfolio needs, and your location. You should expect regular travel, typically 25 to 40% depending on deployment schedule, for on site implementation support, customer meetings, training, and go live activities.
Experience in deployment, implementation, customer success, strategic operations, consulting, or a related customer facing role, ideally with enterprise or healthcare customers
Strong understanding of payor-side healthcare workflows, operations, and organizational dynamics, either through direct experience in health plans or through customer facing implementation work in payor environments
Proven ability to manage complex customer engagements with multiple stakeholders across operations, clinical programs, IT, compliance, and executive functions
Excellent communication skills, with the ability to translate between customer goals, operational realities, and internal execution plans
Strong project leadership and problem solving skills, especially in fast moving environments where priorities evolve and ambiguity is common
Track record of driving execution across cross functional teams and maintaining momentum through complex implementations
Ability to balance strategic thinking with operational follow through, ensuring plans convert into measurable outcomes
required BA/BS degree
Direct experience working with health plans, managed care organizations, payors, or adjacent healthcare organizations
Familiarity with payor implementation challenges such as care management workflows, utilization management, member engagement, operational change management, and cross functional coordination
Experience building or improving repeatable deployment processes, playbooks, and delivery frameworks across multiple customer environments
Comfort serving as a trusted advisor to customers while also handling detailed execution work
Experience with AI, digital health, member operations tools, care navigation, or other technology deployments in healthcare settings
Familiarity with healthcare compliance and operational requirements relevant to payor environments, including HIPAA and related data handling considerations
This role is an opportunity to help define how breakthrough AI becomes real, trusted, and effective in payor organizations. You will work at the intersection of customer partnership, operational execution, and healthcare transformation, helping ensure deployments succeed not just technically, but in the day to day workflows that shape member, clinical, and operational outcomes.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nAs Deployment Strategist for Payors at Hippocratic AI, you will lead customer deployments that translate AI into measurable operational outcomes for health plans and payor organizations. You will work closely with customers to plan implementations, coordinate cross functional teams, drive adoption, and ensure each deployment delivers value in complex administrative, care management, and member facing workflows.\n\nThis role exists because successful deployment in payor environments requires more than strong execution alone. It requires someone who understands payor operations, can navigate complex stakeholder groups, can connect product capabilities to business and clinical priorities, and can guide organizations through implementation and change. You will serve as both a strategic partner and an execution lead, helping customers move from initial planning through launch and long term impact.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nOwn your first major outcome: By day 90, you will have supported or led your first major payor deployment through a successful implementation milestone, built strong working relationships with key customer stakeholders, identified operational risks and dependencies early, and contributed to deployment playbooks that improve consistency and speed across future implementations.\n\nDrive lasting impact: At 12 months, you will have led multiple payor deployments across a range of customer environments and use cases, become a trusted partner to customer and internal teams, helped standardize implementation processes and operating rhythms, and directly contributed to faster time to value, stronger adoption, and more scalable delivery across the payor segment.\n\n\nTHE TEAM\n\nYou’ll work alongside implementation managers, engineers, product managers, customer success partners, and clinical experts, partnering closely with customers while staying deeply connected to internal cross functional teams. You’ll operate with significant ownership, balancing strategic customer guidance with detailed execution. This is a team that values customer obsession, operational rigor, clarity, and practical problem solving in real healthcare environments.\n\n\nWHAT YOU'LL DO\n\n - Lead deployment planning and execution for payor customers, ensuring clear timelines, ownership, milestones, and successful implementation outcomes\n\n - Partner with customer stakeholders to understand business priorities, operational workflows, compliance considerations, and implementation constraints, then translate them into actionable deployment plans\n\n - Coordinate across deployment, product, engineering, and customer facing teams to keep implementations aligned and moving forward\n\n - Drive implementation readiness, including stakeholder alignment, rollout sequencing, training plans, risk tracking, and launch preparation\n\n - Identify blockers early and proactively resolve issues that could affect go live timelines, member experience, internal operations, or customer outcomes\n\n - Help customers navigate rollout and adoption by setting expectations, building trust, and guiding them through organizational change\n\n - Capture learnings from deployments and turn them into repeatable playbooks, templates, and best practices that improve future implementations\n\n - Use deployment insights to inform internal product and process improvements, helping the organization deliver more effectively at scale\n\n\nLOCATION REQUIREMENT\n\nThis is a United States-based role open to candidates across multiple markets. We welcome applications from candidates located throughout the U.S. Specific placement, travel expectations, and regional alignment will be determined during the hiring process based on customer proximity, deployment portfolio needs, and your location. You should expect regular travel, typically 25 to 40% depending on deployment schedule, for on site implementation support, customer meetings, training, and go live activities.\n\n\nREQUIRED QUALIFICATIONS\n\n - Experience in deployment, implementation, customer success, strategic operations, consulting, or a related customer facing role, ideally with enterprise or healthcare customers\n\n - Strong understanding of payor-side healthcare workflows, operations, and organizational dynamics, either through direct experience in health plans or through customer facing implementation work in payor environments\n\n - Proven ability to manage complex customer engagements with multiple stakeholders across operations, clinical programs, IT, compliance, and executive functions\n\n - Excellent communication skills, with the ability to translate between customer goals, operational realities, and internal execution plans\n\n - Strong project leadership and problem solving skills, especially in fast moving environments where priorities evolve and ambiguity is common\n\n - Track record of driving execution across cross functional teams and maintaining momentum through complex implementations\n\n - Ability to balance strategic thinking with operational follow through, ensuring plans convert into measurable outcomes\n\n - required BA/BS degree\n\n\nPREFERRED QUALIFICATIONS\n\n - Direct experience working with health plans, managed care organizations, payors, or adjacent healthcare organizations\n\n - Familiarity with payor implementation challenges such as care management workflows, utilization management, member engagement, operational change management, and cross functional coordination\n\n - Experience building or improving repeatable deployment processes, playbooks, and delivery frameworks across multiple customer environments\n\n - Comfort serving as a trusted advisor to customers while also handling detailed execution work\n\n - Experience with AI, digital health, member operations tools, care navigation, or other technology deployments in healthcare settings\n\n - Familiarity with healthcare compliance and operational requirements relevant to payor environments, including HIPAA and related data handling considerations\n\n\nWHY THIS ROLE\n\nThis role is an opportunity to help define how breakthrough AI becomes real, trusted, and effective in payor organizations. You will work at the intersection of customer partnership, operational execution, and healthcare transformation, helping ensure deployments succeed not just technically, but in the day to day workflows that shape member, clinical, and operational outcomes.\n\n \n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"3b0f1de3-2517-4915-b82a-21c392c1dbd0","title":"Head of Regulatory Affairs ","department":"Corporate","team":"Legal","employmentType":"FullTime","location":"Menlo Park","secondaryLocations":[],"publishedAt":"2026-08-27T18:06:51.784+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/3b0f1de3-2517-4915-b82a-21c392c1dbd0","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/3b0f1de3-2517-4915-b82a-21c392c1dbd0/application","descriptionHtml":"Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Location Requirement
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park office five days a week, unless otherwise specified.
The Head of Regulatory Affairs is responsible for leading and executing global and domestic regulatory strategy, filings, and compliance activities for (a) clinical trials for pharmaceuticals, biologics, and medical devices, and (b) AI-driven SaMD products. This role requires a practitioner who not only knows FDA culture and regulatory frameworks, but can also operationalize them, drafting documents, building processes, and coordinating cross-functional activities. Successful candidates will be able to interface with our customer’s regulatory leads to ensure alignment and successful deployment of our AI in the pharma and medtech space. This role will work closely with our legal, pharma, clinical, and IT teams.
Help develop and support regulatory strategies and submissions for AI-enabled SaMD products, including classification, marketing applications (e.g., NDAs, De Novo, 510(k)), and pre-submission pathways.
Help develop and support regulatory documentation that enables our customers in the pharma and medtech space to meet their compliance obligations when using Hippocratic AI’s products.
Lead hands-on preparation of regulatory submissions with Legal: drafting sections, coordinating data inputs, managing timelines, and ensuring high-quality documentation.
Translate regulatory requirements into specific, actionable tasks for clinical, product, engineering, and quality teams.
Oversee and advance global and domestic regulatory and compliance initiatives, maintaining scientific accuracy, proactively managing risk, and keeping the organization aligned with changing regulatory expectations.
Build, manage, and continuously improve a practical regulatory compliance structure across SaMD development lifecycles.
Collaborate with legal, engineering, clinical, product, and quality teams to ensure compliance with applicable regulations, including 21 CFR Parts 210 and 211, 21 CFR Part 820, SaMD guidance, AI/ML-specific expectations and guidance, cybersecurity, and labeling requirements.
Help design, support, and maintain a compliant regulatory framework and Pharma-partner guidelines, including iterative AI development, model updates, QMS and GMP requirements, audits and inspections, real-world performance, and post-market monitoring and mitigation.
Develop and maintain SOPs, controlled documents, audit readiness materials, and inspection response processes.
Stay ahead of evolving regulatory policies and draft internal guidance to translate new requirements into clear action for cross-functional teams.
Interact with customer regulatory leads to facilitate deployment of Hippocratic’s solutions with customers in the pharma and medtech industry.
Partner with legal, product, and engineering teams during development to define regulatory requirements early and de-risk product strategy.
Educate technical and clinical teams on regulatory expectations, FDA and pharmaceutical industry norms, and quality documentation needs.
Drive internal regulatory training and ensure that cross-functional teams have clear guidance, templates, timelines, and expectations.
Bring creative, practical solutions to regulatory challenges inherent in AI technology in the healthcare space.
Build lightweight regulatory processes appropriate for a startup environment without sacrificing compliance.
Use regulatory knowledge to enable innovation, not block it - finding pathways that support speed, safety, and responsible AI.
Identify gaps in regulatory readiness and implement corrective actions proactively.
Contribute to internal playbooks, templates, and scalable processes across regulatory and compliance functions.
10-12 years of regulatory affairs experience spanning medical devices, digital health, pharmaceuticals, and related FDA-regulated products.
Bachelor’s degree in life science required.
Experience working at the FDA or directly interfacing extensively with FDA. Strong experience with FDA regulations and regulatory landscape.
Strong understanding of industry, including clinical trials, drug and device development, patient support services, ad/promo, pharmacovigilance, and post-market activities
Demonstrated experience preparing and submitting INDs, NDAs/BLAs, 510(k)s, De Novos, PMAs, supplements, and/or Q-subs.
Strong experience with drug, device, and SaMD development, submissions, and regulatory pathways.
Familiarity with AI-enabled medical technologies, machine learning considerations, and evolving FDA expectations for AI/ML.
Demonstrated ability to thrive in fast-paced, dynamic startup environments with limited structure and high ownership.
Excellent written and verbal communication skills, especially for FDA submissions and internal education.
Experience working in a startup or emerging-growth private company.
Prior leadership experience building regulatory frameworks or managing cross-functional initiatives.
PhD, PharmD or Master's degree preferred. RAC certification or equivalent is a plus.
A regulatory leader who combines strategic thinking with detailed operational follow-through.
Someone who respects regulatory structure but is creative, innovative, and solutions-oriented.
A builder who wants to create the regulatory foundation for both advanced AI systems and traditional drug/device programs.
A collaborator who can work seamlessly with clinical, technical, product, and executive teams.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT US\n\nHippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.\n\n\n\n\nWHY JOIN OUR TEAM\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\nLocation Requirement\n\nWe believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park office five days a week, unless otherwise specified.\n\n\n\n\nABOUT THE ROLE\n\nThe Head of Regulatory Affairs is responsible for leading and executing global and domestic regulatory strategy, filings, and compliance activities for (a) clinical trials for pharmaceuticals, biologics, and medical devices, and (b) AI-driven SaMD products. This role requires a practitioner who not only knows FDA culture and regulatory frameworks, but can also operationalize them, drafting documents, building processes, and coordinating cross-functional activities. Successful candidates will be able to interface with our customer’s regulatory leads to ensure alignment and successful deployment of our AI in the pharma and medtech space. This role will work closely with our legal, pharma, clinical, and IT teams.\n\n\n\n\nWHAT YOU'LL DO\n\n\nREGULATORY STRATEGY & EXECUTION\n\n - Help develop and support regulatory strategies and submissions for AI-enabled SaMD products, including classification, marketing applications (e.g., NDAs, De Novo, 510(k)), and pre-submission pathways.\n\n - Help develop and support regulatory documentation that enables our customers in the pharma and medtech space to meet their compliance obligations when using Hippocratic AI’s products.\n\n - Lead hands-on preparation of regulatory submissions with Legal: drafting sections, coordinating data inputs, managing timelines, and ensuring high-quality documentation.\n\n - Translate regulatory requirements into specific, actionable tasks for clinical, product, engineering, and quality teams.\n\n - Oversee and advance global and domestic regulatory and compliance initiatives, maintaining scientific accuracy, proactively managing risk, and keeping the organization aligned with changing regulatory expectations.\n\n\nREGULATORY COMPLIANCE\n\n - Build, manage, and continuously improve a practical regulatory compliance structure across SaMD development lifecycles.\n\n - Collaborate with legal, engineering, clinical, product, and quality teams to ensure compliance with applicable regulations, including 21 CFR Parts 210 and 211, 21 CFR Part 820, SaMD guidance, AI/ML-specific expectations and guidance, cybersecurity, and labeling requirements.\n\n - Help design, support, and maintain a compliant regulatory framework and Pharma-partner guidelines, including iterative AI development, model updates, QMS and GMP requirements, audits and inspections, real-world performance, and post-market monitoring and mitigation.\n\n - Develop and maintain SOPs, controlled documents, audit readiness materials, and inspection response processes.\n\n - Stay ahead of evolving regulatory policies and draft internal guidance to translate new requirements into clear action for cross-functional teams.\n\n - Interact with customer regulatory leads to facilitate deployment of Hippocratic’s solutions with customers in the pharma and medtech industry.\n\n\nCROSS-FUNCTIONAL LEADERSHIP\n\n - Partner with legal, product, and engineering teams during development to define regulatory requirements early and de-risk product strategy.\n\n - Educate technical and clinical teams on regulatory expectations, FDA and pharmaceutical industry norms, and quality documentation needs.\n\n - Drive internal regulatory training and ensure that cross-functional teams have clear guidance, templates, timelines, and expectations.\n\n - Bring creative, practical solutions to regulatory challenges inherent in AI technology in the healthcare space.\n\n\nINNOVATION & PROCESS BUILDING\n\n - Build lightweight regulatory processes appropriate for a startup environment without sacrificing compliance.\n\n - Use regulatory knowledge to enable innovation, not block it - finding pathways that support speed, safety, and responsible AI.\n\n - Identify gaps in regulatory readiness and implement corrective actions proactively.\n\n - Contribute to internal playbooks, templates, and scalable processes across regulatory and compliance functions.\n \n\n\nWHAT YOU BRING\n\n\nMUST-HAVE:\n\n - 10-12 years of regulatory affairs experience spanning medical devices, digital health, pharmaceuticals, and related FDA-regulated products.\n\n - Bachelor’s degree in life science required.\n\n - Experience working at the FDA or directly interfacing extensively with FDA. Strong experience with FDA regulations and regulatory landscape.\n\n - Strong understanding of industry, including clinical trials, drug and device development, patient support services, ad/promo, pharmacovigilance, and post-market activities\n\n - Demonstrated experience preparing and submitting INDs, NDAs/BLAs, 510(k)s, De Novos, PMAs, supplements, and/or Q-subs.\n\n - Strong experience with drug, device, and SaMD development, submissions, and regulatory pathways.\n\n - Familiarity with AI-enabled medical technologies, machine learning considerations, and evolving FDA expectations for AI/ML.\n\n - Demonstrated ability to thrive in fast-paced, dynamic startup environments with limited structure and high ownership.\n\n - Excellent written and verbal communication skills, especially for FDA submissions and internal education.\n \n\n\nNICE-TO HAVE:\n\n - Experience working in a startup or emerging-growth private company.\n\n - Prior leadership experience building regulatory frameworks or managing cross-functional initiatives.\n\n - PhD, PharmD or Master's degree preferred. RAC certification or equivalent is a plus.\n \n\n\nWHAT WE’RE LOOKING FOR\n\n - A regulatory leader who combines strategic thinking with detailed operational follow-through.\n\n - Someone who respects regulatory structure but is creative, innovative, and solutions-oriented.\n\n - A builder who wants to create the regulatory foundation for both advanced AI systems and traditional drug/device programs.\n\n - A collaborator who can work seamlessly with clinical, technical, product, and executive teams.\n \n \n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"5bc080fb-0584-474c-97ab-7707eb0fc731","title":"Customer Success Executive, Health Systems","department":"Customer Experience","team":"Customer Success","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-08-28T14:13:54.856+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/5bc080fb-0584-474c-97ab-7707eb0fc731","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/5bc080fb-0584-474c-97ab-7707eb0fc731/application","descriptionHtml":"You own the health system relationship after go-live — and you own what happens to it next. Your mandate is retention, measurable clinical and operational outcomes, and expansion from a first live use case into a platform footprint across the system.
This is not a deployment role. Our Implementation Managers own configuration, data onboarding, and the run to go-live. You take the account from there and answer a different question: is this health system getting the outcomes it bought, does its executive team know it, and what is the next use case?
This role exists because the hardest part of selling AI into health systems is not the first launch — it is the second one. Systems that see real results in post-discharge follow-up should be running care gap closure, chronic disease management, and preventive outreach within a year. Someone has to prove the first program worked, keep the sponsor coalition intact through leadership turnover, and make the case for the next program in the language of the CNO, CFO, and CMO.
By day 90: you will have taken over a portfolio of live health system accounts, built an outcomes baseline for each, and delivered your first executive business review presenting measured program performance against the metrics the customer bought. You will have mapped the full stakeholder landscape in each account and identified at least one qualified expansion opportunity per account.
At 12 months: you will have delivered gross retention on your book, sourced and influenced expansion into new use cases across multiple health systems, established the outcomes reporting model HAI uses with all provider customers, and converted at least one customer into a public reference.
You'll report into Customer Success leadership and work alongside Implementation, Clinical, Product, Engineering, and Sales. You'll partner with health system CNOs, CMOs, VPs of Care Management and Population Health, service line leaders, quality teams, and nursing operations. This role requires equal parts executive presence and operational credibility with the floor.
Own retention and growth on a named book of health system accounts — carry gross and net retention targets, own the renewal narrative, and source and influence expansion into new use cases and service lines
Build and defend the outcomes case — define, instrument, and report the metrics each health system bought (readmission reduction, care gap closure, contact and completion rates, nursing time returned to the bedside, cost per completed outreach) and translate them into an executive-ready business case
Run quarterly and annual executive business reviews with clinical, operational, and financial leadership — performance, peer benchmarking, and the agenda for next quarter
Drive adoption and durable workflow change across nursing and clinical operations after go-live, preventing the adoption decay that quietly kills renewals
Identify, qualify, and shape expansion opportunities — surface the next use case, build the business case with the customer, and partner with Sales to close; you source and shape, Sales signs
Maintain account health scoring and risk forecasting — give leadership an honest, early, specific read on which accounts are at risk and why
This is a field-facing role. Health systems expect presence, and our best customer relationships are built onsite. Expect 25–40% travel, including regular multi-day visits for executive reviews, adoption work, and clinical rounding, with overnight and out-of-state trips. Periodic travel to our Menlo Park headquarters is expected.
Minimum 5 years in customer success, account management, client partnership, or strategic accounts — with at least 4 years serving health systems, hospitals, health networks, or provider organizations
Demonstrated ownership of commercial outcomes on a named book — retention, renewal, or expansion targets you were personally measured against, with specific results
Executive presence with health system leadership — a track record of running business reviews with C-suite and VP-level clinical, operational, and financial stakeholders
Fluency in health system operations and clinical workflow — how care teams work, how quality is measured, and how capital and operating decisions get made
Proven ability to build a quantified outcomes case and present ROI to a skeptical financial audience
Bachelor's degree from an accredited university
Background at a healthcare SaaS or health AI company serving providers, in a role where implementation was a separate function
Health system operator experience — nursing leadership, care management, population health, quality, or service line administration
Clinical license (RN, LPN, or similar) or prior clinical practice
Healthcare consulting or transformation experience with provider clients
Familiarity with EHR ecosystems (Epic, Cerner, Athena) and how they shape what is operationally possible
Experience with patient engagement, virtual care, or care management platforms
Track record of converting customers into references, case studies, or conference co-presentations
Experience in a role where CS carried a quota or formal revenue responsibility
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ROLE MISSION\n\nYou own the health system relationship after go-live — and you own what happens to it next. Your mandate is retention, measurable clinical and operational outcomes, and expansion from a first live use case into a platform footprint across the system.\n\nThis is not a deployment role. Our Implementation Managers own configuration, data onboarding, and the run to go-live. You take the account from there and answer a different question: is this health system getting the outcomes it bought, does its executive team know it, and what is the next use case?\n\nThis role exists because the hardest part of selling AI into health systems is not the first launch — it is the second one. Systems that see real results in post-discharge follow-up should be running care gap closure, chronic disease management, and preventive outreach within a year. Someone has to prove the first program worked, keep the sponsor coalition intact through leadership turnover, and make the case for the next program in the language of the CNO, CFO, and CMO.\n\n\nWHAT YOU WILL ACCOMPLISH\n\nBy day 90: you will have taken over a portfolio of live health system accounts, built an outcomes baseline for each, and delivered your first executive business review presenting measured program performance against the metrics the customer bought. You will have mapped the full stakeholder landscape in each account and identified at least one qualified expansion opportunity per account.\n\nAt 12 months: you will have delivered gross retention on your book, sourced and influenced expansion into new use cases across multiple health systems, established the outcomes reporting model HAI uses with all provider customers, and converted at least one customer into a public reference.\n\n\nTHE TEAM\n\nYou'll report into Customer Success leadership and work alongside Implementation, Clinical, Product, Engineering, and Sales. You'll partner with health system CNOs, CMOs, VPs of Care Management and Population Health, service line leaders, quality teams, and nursing operations. This role requires equal parts executive presence and operational credibility with the floor.\n\n\nWHAT YOU'LL DO\n\n - Own retention and growth on a named book of health system accounts — carry gross and net retention targets, own the renewal narrative, and source and influence expansion into new use cases and service lines\n\n - Build and defend the outcomes case — define, instrument, and report the metrics each health system bought (readmission reduction, care gap closure, contact and completion rates, nursing time returned to the bedside, cost per completed outreach) and translate them into an executive-ready business case\n\n - Run quarterly and annual executive business reviews with clinical, operational, and financial leadership — performance, peer benchmarking, and the agenda for next quarter\n\n - Drive adoption and durable workflow change across nursing and clinical operations after go-live, preventing the adoption decay that quietly kills renewals\n\n - Identify, qualify, and shape expansion opportunities — surface the next use case, build the business case with the customer, and partner with Sales to close; you source and shape, Sales signs\n\n - Maintain account health scoring and risk forecasting — give leadership an honest, early, specific read on which accounts are at risk and why\n\n\nLOCATION REQUIREMENTS\n\nThis is a field-facing role. Health systems expect presence, and our best customer relationships are built onsite. Expect 25–40% travel, including regular multi-day visits for executive reviews, adoption work, and clinical rounding, with overnight and out-of-state trips. Periodic travel to our Menlo Park headquarters is expected.\n\n\nREQUIRED QUALIFICATIONS\n\n - Minimum 5 years in customer success, account management, client partnership, or strategic accounts — with at least 4 years serving health systems, hospitals, health networks, or provider organizations\n\n - Demonstrated ownership of commercial outcomes on a named book — retention, renewal, or expansion targets you were personally measured against, with specific results\n\n - Executive presence with health system leadership — a track record of running business reviews with C-suite and VP-level clinical, operational, and financial stakeholders\n\n - Fluency in health system operations and clinical workflow — how care teams work, how quality is measured, and how capital and operating decisions get made\n\n - Proven ability to build a quantified outcomes case and present ROI to a skeptical financial audience\n\n - Bachelor's degree from an accredited university\n\n\nPREFERRED QUALIFICATIONS\n\n - Background at a healthcare SaaS or health AI company serving providers, in a role where implementation was a separate function\n\n - Health system operator experience — nursing leadership, care management, population health, quality, or service line administration\n\n - Clinical license (RN, LPN, or similar) or prior clinical practice\n\n - Healthcare consulting or transformation experience with provider clients\n\n - Familiarity with EHR ecosystems (Epic, Cerner, Athena) and how they shape what is operationally possible\n\n - Experience with patient engagement, virtual care, or care management platforms\n\n - Track record of converting customers into references, case studies, or conference co-presentations\n\n - Experience in a role where CS carried a quota or formal revenue responsibility\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"9a40883b-aaaf-48f1-a189-e9a794ae1053","title":"Vice President, Government Partnerships","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","secondaryLocations":[],"publishedAt":"2026-09-17T18:05:44.658+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/9a40883b-aaaf-48f1-a189-e9a794ae1053","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/9a40883b-aaaf-48f1-a189-e9a794ae1053/application","descriptionHtml":"Role Mission
Hippocratic AI is establishing its first Public Sector practice, with initial focus on the Department of Veterans Affairs (both the Veterans Health Administration and the Veterans Benefits Administration) and HHS OpDivs, including NIH, FDA, CMS, and the Indian Health Service. This is a foundational hire into a newly created vertical — not an established capture organization with existing infrastructure, playbooks, or federal past performance to lean on.
The VP, Government Partnerships will serve as the primary operational and strategic partner to the Chief Growth Officer, Public Sector, and will need to operate across the full growth lifecycle rather than a single specialized lane: business development and relationship-building with government stakeholders and prime contractor/aggregator partners, capture strategy and opportunity qualification, proposal content development, and the ongoing account management required to sustain both government and partner relationships over time. This role is intentionally broad in scope, reflecting the reality of standing up a new vertical with limited dedicated headcount in its first year.
What You Will Accomplish
Own Your First Major Outcome: By Day 90, you will have gained a strong understanding of HAI’s offerings, our differentiated value proposition, and how to best position us for award and implementation in the federal space. You will have assisted in the identification of target opportunities and will be actively supporting those opportunities toward the goal of client mission support and revenue attainment. Additionally, you will have supported the necessary internal infrastructure and policy actions to properly align HAI for federal business.
Drive Lasting Impact: At 12 months, you have supported and/or owned creating lasting relationships with key client and partner stakeholders and have successfully responded to several live acquisitions, winning referenceable work as either a prime or substantial teaming partner. You’ve helped create a forecastable pipeline and the necessary infrastructure to effectively and efficiently pursue both federal- and state-level contracts. The CGO is able to reliably delegate aspects of capture execution, partner relationship management, and proposal development — the operational core of the function running with real independence
Location Requirement: Ideally, this position is located within easy commuting distance to key federal health clients in the DMV area.
Key Responsibilities
Business Development & Relationship Management
Build and sustain relationships with government stakeholders across VHA (VA OI&T, VHA Digital Health Office, VHA Innovation Ecosystem, VHA clinical and strategy offices) and VBA (benefits administration modernization, digital services, claims processing offices), as well as HHS OpDivs including NIH (Institute-level program offices), FDA, CMS, and Indian Health Service
Recognize and account for the distinct missions and buyer profiles across the portfolio, including budget cycle, and procurement posture; tailor positioning accordingly rather than applying a single generic pitch, consistently anchoring each conversation in Hippocratic AI's key differentiators (safety-focused, nurse-validated voice AI built for direct patient/beneficiary interaction, not adapted from a general-purpose model) and a clear, quantifiable ROI/value-proposition narrative suited to that specific buyer's mission and budget pressures
Cultivate and manage relationships with prime contractors and channel partners, particularly SDVOSB primes positioned on VA vehicles (T4NG2, SPRUCE, VECTOR) and GSA MAS/OASIS+ holders and software aggregators (e.g., Carahsoft) relevant to HHS, given that near-term market access runs primarily through subcontracting and reseller relationships rather than direct Prime engagements
Represent Hippocratic AI at relevant industry events, conferences, and agency industry days; manage structured follow-up rather than relying on unplanned floor conversations
Capture Management
Own opportunity identification, qualification, and capture strategy development for pursuits across the VA and HHS portfolio, in partnership with the CGO on go/no-go decisions
Build and maintain a disciplined pipeline covering RFIs, Sources Sought notices, challenge.gov/AI Tech Sprint-style competitions, and teaming-based subcontract opportunities
Develop win strategy, teaming structure, and pricing approach for priority pursuits, working closely with technical and product stakeholders to translate Hippocratic AI's capabilities into a credible, differentiated value proposition for each specific buyer
Proposal Development
Draft and contribute to proposal content, capability statements, white papers, and past-performance narratives — translating Hippocratic AI's commercial healthcare deployment experience into language that maps to federal evaluation criteria
Support compliance-matrix development and coordinate technical, security, and pricing inputs under proposal deadlines
Build and maintain a reusable content library (boilerplate, resumes, case studies, graphics) to reduce proposal-development time as pipeline volume grows
Account & Program Management
Coordinate across internal stakeholders (Legal, Security/Compliance, Product/Engineering, Finance) to keep foundational GovCon workstreams on track and flag risks or blockers proactively
Manage ongoing partner/account relationships post-agreement — this is not solely a \"close and move on\" role; sustained relationship management with both government stakeholders and channel partners is core to the position
Market Intelligence
Track relevant contract vehicles, solicitations, competitor activity, and policy developments affecting the VA and HHS health IT and AI landscape, and translate them into actionable recommendations for the CGO
Contribute to and maintain competitive positioning materials and battle cards specific to each portfolio agency
Required Qualifications
10+ years of experience in federal business development, capture management, proposal management, or account management, with direct, substantive exposure to VA and/or HHS
Demonstrated ability to build and sustain relationships with both government stakeholders and prime contractor/channel partners
Strong written communication skills, with direct experience drafting proposal content, capability statements, or executive-level relationship and positioning materials
Demonstrated comfort operating across the full BD-to-close lifecycle rather than a single specialized function — this role will require moving between a capture strategy conversation, a compliance matrix, and a partner relationship check-in within the same week, often the same day
Highly organized and self-directed, with the ability to operate with minimal oversight in a small, fast-moving team building a new function from the ground up.
BA or BS Required
Preferred Qualifications
Existing relationships within VHA and/or VBA leadership or program offices, and/or within NIH, FDA, CMS, or Indian Health Service
Experience capturing or managing subcontract relationships under SDVOSB-held or GSA MAS/GWAC-held prime contracts, including familiarity with VA's statutory \"Rule of Two\" dynamics and the practical effect of FAR 52.219-14 subcontracting-limitation rules on non-similarly-situated subcontractors
Familiarity with SBIR/STTR programs, including Phase III sole-source award mechanics, as a potential pathway to federal revenue for an innovative technology company
Prior experience with a first-time federal entrant or a company building GovCon infrastructure from scratch, rather than only operating within an already-mature capture organization
Healthcare, health IT, or benefits-administration domain experience
Familiarity with commercial-item/firm-fixed-price federal contracting structures (as distinct from cost-reimbursement or T&M)
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"Role Mission\n\nHippocratic AI is establishing its first Public Sector practice, with initial focus on the Department of Veterans Affairs (both the Veterans Health Administration and the Veterans Benefits Administration) and HHS OpDivs, including NIH, FDA, CMS, and the Indian Health Service. This is a foundational hire into a newly created vertical — not an established capture organization with existing infrastructure, playbooks, or federal past performance to lean on.\n\nThe VP, Government Partnerships will serve as the primary operational and strategic partner to the Chief Growth Officer, Public Sector, and will need to operate across the full growth lifecycle rather than a single specialized lane: business development and relationship-building with government stakeholders and prime contractor/aggregator partners, capture strategy and opportunity qualification, proposal content development, and the ongoing account management required to sustain both government and partner relationships over time. This role is intentionally broad in scope, reflecting the reality of standing up a new vertical with limited dedicated headcount in its first year.\n\n\n\nWhat You Will Accomplish\n\nOwn Your First Major Outcome: By Day 90, you will have gained a strong understanding of HAI’s offerings, our differentiated value proposition, and how to best position us for award and implementation in the federal space. You will have assisted in the identification of target opportunities and will be actively supporting those opportunities toward the goal of client mission support and revenue attainment. Additionally, you will have supported the necessary internal infrastructure and policy actions to properly align HAI for federal business.\n\nDrive Lasting Impact: At 12 months, you have supported and/or owned creating lasting relationships with key client and partner stakeholders and have successfully responded to several live acquisitions, winning referenceable work as either a prime or substantial teaming partner. You’ve helped create a forecastable pipeline and the necessary infrastructure to effectively and efficiently pursue both federal- and state-level contracts. The CGO is able to reliably delegate aspects of capture execution, partner relationship management, and proposal development — the operational core of the function running with real independence\n\nLocation Requirement: Ideally, this position is located within easy commuting distance to key federal health clients in the DMV area.\n\nKey Responsibilities\n\nBusiness Development & Relationship Management\n\n - Build and sustain relationships with government stakeholders across VHA (VA OI&T, VHA Digital Health Office, VHA Innovation Ecosystem, VHA clinical and strategy offices) and VBA (benefits administration modernization, digital services, claims processing offices), as well as HHS OpDivs including NIH (Institute-level program offices), FDA, CMS, and Indian Health Service\n\n - Recognize and account for the distinct missions and buyer profiles across the portfolio, including budget cycle, and procurement posture; tailor positioning accordingly rather than applying a single generic pitch, consistently anchoring each conversation in Hippocratic AI's key differentiators (safety-focused, nurse-validated voice AI built for direct patient/beneficiary interaction, not adapted from a general-purpose model) and a clear, quantifiable ROI/value-proposition narrative suited to that specific buyer's mission and budget pressures\n\n - Cultivate and manage relationships with prime contractors and channel partners, particularly SDVOSB primes positioned on VA vehicles (T4NG2, SPRUCE, VECTOR) and GSA MAS/OASIS+ holders and software aggregators (e.g., Carahsoft) relevant to HHS, given that near-term market access runs primarily through subcontracting and reseller relationships rather than direct Prime engagements\n\n - Represent Hippocratic AI at relevant industry events, conferences, and agency industry days; manage structured follow-up rather than relying on unplanned floor conversations\n\nCapture Management\n\n - Own opportunity identification, qualification, and capture strategy development for pursuits across the VA and HHS portfolio, in partnership with the CGO on go/no-go decisions\n\n - Build and maintain a disciplined pipeline covering RFIs, Sources Sought notices, challenge.gov/AI http://challenge.gov/AI Tech Sprint-style competitions, and teaming-based subcontract opportunities\n\n - Develop win strategy, teaming structure, and pricing approach for priority pursuits, working closely with technical and product stakeholders to translate Hippocratic AI's capabilities into a credible, differentiated value proposition for each specific buyer\n\nProposal Development\n\n - Draft and contribute to proposal content, capability statements, white papers, and past-performance narratives — translating Hippocratic AI's commercial healthcare deployment experience into language that maps to federal evaluation criteria\n\n - Support compliance-matrix development and coordinate technical, security, and pricing inputs under proposal deadlines\n\n - Build and maintain a reusable content library (boilerplate, resumes, case studies, graphics) to reduce proposal-development time as pipeline volume grows\n\nAccount & Program Management\n\n - Coordinate across internal stakeholders (Legal, Security/Compliance, Product/Engineering, Finance) to keep foundational GovCon workstreams on track and flag risks or blockers proactively\n\n - Manage ongoing partner/account relationships post-agreement — this is not solely a \"close and move on\" role; sustained relationship management with both government stakeholders and channel partners is core to the position\n\nMarket Intelligence\n\n - Track relevant contract vehicles, solicitations, competitor activity, and policy developments affecting the VA and HHS health IT and AI landscape, and translate them into actionable recommendations for the CGO\n\n - Contribute to and maintain competitive positioning materials and battle cards specific to each portfolio agency\n\n\n\nRequired Qualifications\n\n - 10+ years of experience in federal business development, capture management, proposal management, or account management, with direct, substantive exposure to VA and/or HHS\n\n - Demonstrated ability to build and sustain relationships with both government stakeholders and prime contractor/channel partners\n\n - Strong written communication skills, with direct experience drafting proposal content, capability statements, or executive-level relationship and positioning materials\n\n - Demonstrated comfort operating across the full BD-to-close lifecycle rather than a single specialized function — this role will require moving between a capture strategy conversation, a compliance matrix, and a partner relationship check-in within the same week, often the same day\n\n - Highly organized and self-directed, with the ability to operate with minimal oversight in a small, fast-moving team building a new function from the ground up.\n\n - BA or BS Required\n\nPreferred Qualifications\n\n - Existing relationships within VHA and/or VBA leadership or program offices, and/or within NIH, FDA, CMS, or Indian Health Service\n\n - Experience capturing or managing subcontract relationships under SDVOSB-held or GSA MAS/GWAC-held prime contracts, including familiarity with VA's statutory \"Rule of Two\" dynamics and the practical effect of FAR 52.219-14 subcontracting-limitation rules on non-similarly-situated subcontractors\n\n - Familiarity with SBIR/STTR programs, including Phase III sole-source award mechanics, as a potential pathway to federal revenue for an innovative technology company\n\n - Prior experience with a first-time federal entrant or a company building GovCon infrastructure from scratch, rather than only operating within an already-mature capture organization\n\n - Healthcare, health IT, or benefits-administration domain experience\n\n - Familiarity with commercial-item/firm-fixed-price federal contracting structures (as distinct from cost-reimbursement or T&M)\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."},{"id":"df084f5c-0683-427d-aa8e-72ea34a26de3","title":"Staff Site Reliability Engineer","department":"Research & Development","team":"Platform Engineering","employmentType":"FullTime","location":"Menlo Park, CA","secondaryLocations":[],"publishedAt":"2026-09-17T20:18:36.428+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Menlo Park"}},"jobUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/df084f5c-0683-427d-aa8e-72ea34a26de3","applyUrl":"https://jobs.ashbyhq.com/hippocratic%20ai/df084f5c-0683-427d-aa8e-72ea34a26de3/application","descriptionHtml":"We're looking for a Senior Site Reliability Engineer who is equally at home writing production software and running the infrastructure it lives on — and who wants to take ownership of one of the hardest, highest-leverage problems on our platform: intelligently managing a large fleet of GPU-backed models.
We run nearly 30 models across heterogeneous hardware, and keeping that fleet fast, reliable, and cost-effective is a serious engineering challenge. You'll build the GPU management and scheduling platform that sits at the center of it — collecting utilization and load metrics, interpreting what they actually mean, and using them to make real-time decisions about admission control and scaling. The goal: route and schedule inference calls so we use our capacity efficiently without exceeding it, and scale model replicas up and down automatically as demand shifts.
This is a senior role for someone with a decade in the field who can move fluidly between systems engineering and software development, and who is excited to own a complex, evolving system end to end.
Design and build our GPU management and scheduling platform — the system that decides when, where, and how inference calls run across a fleet of ~30 models on heterogeneous hardware
Build the metrics pipeline that collects GPU load and utilization data, and the logic that turns those signals into decisions
Implement admission control to protect capacity — deciding when to accept, queue, or shed inference requests so we operate within fleet limits
Build autoscaling that adjusts the number of model replicas in response to real-time demand and utilization
Develop cloud orchestration systems and operators in Python and Go to manage the model fleet
Architect and operate scalable, fault-tolerant, secure production systems on AWS, GCP, or Azure
Design and build infrastructure automation and deployment pipelines (Terraform, CI/CD) as first-class software
Stand up and maintain monitoring, logging, and alerting that keep the platform reliable and performant
Develop and enforce security and compliance policies appropriate to a healthcare AI platform
Partner with engineers and research scientists to diagnose and resolve complex infrastructure, deployment, and operational issues
Mentor engineers and raise the technical bar across the team
Must-Have
10+ years of professional experience across site reliability / DevOps engineering and software engineering
Computer Science Degree Required from a top CS program.
Strong software engineering fundamentals — you build orchestration and scheduling systems in Python and/or Go, not just configure off-the-shelf tools
Experience designing systems that make decisions from operational metrics — collecting signals, interpreting them, and driving control loops such as autoscaling, load shedding, or admission control
Deep experience with infrastructure automation and CI/CD (Terraform, GitLab CI/CD, or similar)
Hands-on production experience with at least one major cloud platform (AWS, GCP, or Azure)
Strong knowledge of containerization and orchestration (Docker, Kubernetes)
Experience with monitoring and logging stacks (ELK, Grafana, Datadog, or similar)
Familiarity with secrets management and security tooling (HashiCorp Vault, AWS KMS, Azure Key Vault)
Excellent problem-solving skills and the ability to work both independently and collaboratively
Strong communication and interpersonal skills
Nice-to-Have
Experience managing GPU fleets or scheduling workloads across heterogeneous accelerators
Familiarity with ML inference serving and model deployment (e.g. Triton, KServe, Ray Serve, or similar)
Experience with Kubernetes autoscaling internals (HPA/VPA, custom metrics, custom controllers)
Experience implementing HIPAA and SOC 2 compliance
Experience operating in an HPC environment
Bachelor's or Master's in Computer Science, Computer Engineering, or a related field
Join our team at Hippocratic AI and help shape the future of clinically safe, production-grade AI systems.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.
","descriptionPlain":"ABOUT THE ROLE\n\nWe're looking for a Senior Site Reliability Engineer who is equally at home writing production software and running the infrastructure it lives on — and who wants to take ownership of one of the hardest, highest-leverage problems on our platform: intelligently managing a large fleet of GPU-backed models.\n\nWe run nearly 30 models across heterogeneous hardware, and keeping that fleet fast, reliable, and cost-effective is a serious engineering challenge. You'll build the GPU management and scheduling platform that sits at the center of it — collecting utilization and load metrics, interpreting what they actually mean, and using them to make real-time decisions about admission control and scaling. The goal: route and schedule inference calls so we use our capacity efficiently without exceeding it, and scale model replicas up and down automatically as demand shifts.\n\nThis is a senior role for someone with a decade in the field who can move fluidly between systems engineering and software development, and who is excited to own a complex, evolving system end to end.\n\n\n\n\nWHAT YOU'LL DO\n\n - Design and build our GPU management and scheduling platform — the system that decides when, where, and how inference calls run across a fleet of ~30 models on heterogeneous hardware\n\n - Build the metrics pipeline that collects GPU load and utilization data, and the logic that turns those signals into decisions\n\n - Implement admission control to protect capacity — deciding when to accept, queue, or shed inference requests so we operate within fleet limits\n\n - Build autoscaling that adjusts the number of model replicas in response to real-time demand and utilization\n\n - Develop cloud orchestration systems and operators in Python and Go to manage the model fleet\n\n - Architect and operate scalable, fault-tolerant, secure production systems on AWS, GCP, or Azure\n\n - Design and build infrastructure automation and deployment pipelines (Terraform, CI/CD) as first-class software\n\n - Stand up and maintain monitoring, logging, and alerting that keep the platform reliable and performant\n\n - Develop and enforce security and compliance policies appropriate to a healthcare AI platform\n\n - Partner with engineers and research scientists to diagnose and resolve complex infrastructure, deployment, and operational issues\n\n - Mentor engineers and raise the technical bar across the team\n\n\nWHAT YOU BRING\n\nMust-Have\n\n - 10+ years of professional experience across site reliability / DevOps engineering and software engineering\n\n - Computer Science Degree Required from a top CS program.\n\n - Strong software engineering fundamentals — you build orchestration and scheduling systems in Python and/or Go, not just configure off-the-shelf tools\n\n - Experience designing systems that make decisions from operational metrics — collecting signals, interpreting them, and driving control loops such as autoscaling, load shedding, or admission control\n\n - Deep experience with infrastructure automation and CI/CD (Terraform, GitLab CI/CD, or similar)\n\n - Hands-on production experience with at least one major cloud platform (AWS, GCP, or Azure)\n\n - Strong knowledge of containerization and orchestration (Docker, Kubernetes)\n\n - Experience with monitoring and logging stacks (ELK, Grafana, Datadog, or similar)\n\n - Familiarity with secrets management and security tooling (HashiCorp Vault, AWS KMS, Azure Key Vault)\n\n - Excellent problem-solving skills and the ability to work both independently and collaboratively\n\n - Strong communication and interpersonal skills\n\nNice-to-Have\n\n - Experience managing GPU fleets or scheduling workloads across heterogeneous accelerators\n\n - Familiarity with ML inference serving and model deployment (e.g. Triton, KServe, Ray Serve, or similar)\n\n - Experience with Kubernetes autoscaling internals (HPA/VPA, custom metrics, custom controllers)\n\n - Experience implementing HIPAA and SOC 2 compliance\n\n - Experience operating in an HPC environment\n\n - Bachelor's or Master's in Computer Science, Computer Engineering, or a related field\n\n\n\nJoin our team at Hippocratic AI and help shape the future of clinically safe, production-grade AI systems.\n\n\nWHY JOIN HIPPOCRATIC AI\n\nReinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.\n\nWork with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.\n\nBacked by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.\n\nBuild alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.\n\n\nEQUAL OPPORTUNITY\n\nHippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.\n\nPlease be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com http://hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process."}],"apiVersion":"1"}