At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Senior Account Executive – Canvas – K12
As a Senior Account Executive (K12) at Instructure, Inc., you will play a critical role in driving revenue growth by managing and expanding relationships with key K-12 education clients. You will be responsible for identifying new business opportunities, achieving sales targets in your assigned territory, and fostering long-term partnerships with K-12 organizations. Leveraging your expertise in strategic sales and client engagement, you will deliver Instructure’s value proposition, collaborate cross-functionally, and stay ahead of industry trends to ensure client success and organizational growth.
What You Will Do
Develop and execute strategic account plans to achieve and exceed individual sales quotas within the K-12 education market.
Proactively identify, qualify, and close new business opportunities within target K-12 accounts.
Manage the entire sales cycle for K-12 clients, from prospecting and lead generation to contract negotiations and deal closure.
Build and maintain strong, long-lasting relationships with K-12 customers by understanding their unique needs and aligning Instructure’s solutions to address them.
Conduct compelling presentations and product demonstrations showcasing the value of Instructure’s education technology offerings to K-12 stakeholders.
Collaborate closely with sales engineers, customer success, and product teams to ensure a seamless experience for K-12 clients.
Accurately forecast sales opportunities, maintain up-to-date information in the CRM system, and provide regular pipeline updates.
Stay informed on K-12 education industry trends, competitive landscape, and Instructure’s product roadmap to remain a trusted advisor for clients.
Negotiate complex deals and contracts with K-12 organizations, delivering mutually beneficial outcomes.
Serve as a trusted advisor to K-12 clients, offering insights and solutions that support their goals and drive success.
What You Will Need to Know/Have
Minimum 5 years of successful experience in a quota-carrying sales role, ideally in the SaaS or education technology industry.
Demonstrated ability to consistently meet or exceed sales targets, preferably in the K-12 education sector.
In-depth understanding of complex sales cycles and strategic account management for K-12 clients.
Exceptional communication, presentation, negotiation, and interpersonal skills.
Strong ability to build rapport and credibility with executive-level stakeholders at K-12 organizations.
Proficiency in CRM tools (e.g., Salesforce) and sales productivity applications.
Self-motivated, results-oriented, and effective working both independently and as part of a high-performing team.
Proven aptitude for quickly learning new technologies and articulating their value to K-12 education clients.
Willingness to travel as required to engage with K-12 clients and participate in industry events approx 30%.
Bachelor’s degree in Business, Marketing, Education, or a related field preferred.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nSenior Account Executive – Canvas – K12\n\n \n\nAs a Senior Account Executive (K12) at Instructure, Inc., you will play a critical role in driving revenue growth by managing and expanding relationships with key K-12 education clients. You will be responsible for identifying new business opportunities, achieving sales targets in your assigned territory, and fostering long-term partnerships with K-12 organizations. Leveraging your expertise in strategic sales and client engagement, you will deliver Instructure’s value proposition, collaborate cross-functionally, and stay ahead of industry trends to ensure client success and organizational growth.\n\n \n\nWhat You Will Do\n\n \n\n - Develop and execute strategic account plans to achieve and exceed individual sales quotas within the K-12 education market.\n\n - Proactively identify, qualify, and close new business opportunities within target K-12 accounts.\n\n - Manage the entire sales cycle for K-12 clients, from prospecting and lead generation to contract negotiations and deal closure.\n\n - Build and maintain strong, long-lasting relationships with K-12 customers by understanding their unique needs and aligning Instructure’s solutions to address them.\n\n - Conduct compelling presentations and product demonstrations showcasing the value of Instructure’s education technology offerings to K-12 stakeholders.\n\n - Collaborate closely with sales engineers, customer success, and product teams to ensure a seamless experience for K-12 clients.\n\n - Accurately forecast sales opportunities, maintain up-to-date information in the CRM system, and provide regular pipeline updates.\n\n - Stay informed on K-12 education industry trends, competitive landscape, and Instructure’s product roadmap to remain a trusted advisor for clients.\n\n - Negotiate complex deals and contracts with K-12 organizations, delivering mutually beneficial outcomes.\n\n - Serve as a trusted advisor to K-12 clients, offering insights and solutions that support their goals and drive success.\n\n \n\nWhat You Will Need to Know/Have\n\n \n\n - Minimum 5 years of successful experience in a quota-carrying sales role, ideally in the SaaS or education technology industry.\n\n - Demonstrated ability to consistently meet or exceed sales targets, preferably in the K-12 education sector.\n\n - In-depth understanding of complex sales cycles and strategic account management for K-12 clients.\n\n - Exceptional communication, presentation, negotiation, and interpersonal skills.\n\n - Strong ability to build rapport and credibility with executive-level stakeholders at K-12 organizations.\n\n - Proficiency in CRM tools (e.g., Salesforce) and sales productivity applications.\n\n - Self-motivated, results-oriented, and effective working both independently and as part of a high-performing team.\n\n - Proven aptitude for quickly learning new technologies and articulating their value to K-12 education clients.\n\n - Willingness to travel as required to engage with K-12 clients and participate in industry events approx 30%.\n\n - Bachelor’s degree in Business, Marketing, Education, or a related field preferred. \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$90K – $112K • $90K – $112K Commission","scrapeableCompensationSalarySummary":"$90K - $112K","compensationTiers":[{"id":"4ed8d9dd-2c7d-4044-a3a0-819187281f5d","tierSummary":"$90K – $112K • $90K – $112K Commission","title":null,"additionalInformation":null,"components":[{"id":"785915bf-c069-4340-97f9-1409ce9daacb","summary":"$90K – $112K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000},{"id":"73df2543-0e8f-483e-acc9-af8bb1e23030","summary":"$90K – $112K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000}]}},{"id":"44dc4ba5-f713-4dd3-b037-d551a4a819c3","title":"Renewal Manager - K-12","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T05:30:32.276+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/44dc4ba5-f713-4dd3-b037-d551a4a819c3","applyUrl":"https://jobs.ashbyhq.com/instructure/44dc4ba5-f713-4dd3-b037-d551a4a819c3/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Renewal Manager - K-12
As a Renewal Manager, you will play a key leadership role overseeing a team of Renewal Representatives focused on driving customer retention and growth within our K-12 portfolio. You will be accountable for managing team performance, developing talent, optimizing renewal processes, and collaborating cross-functionally to ensure best-in-class renewal outcomes. Leveraging your experience in account management and strategic planning, you’ll be responsible for leading escalations, implementing process improvements, and executing initiatives aligned with organizational goals.
What You Will Do
Directly manage, coach, and develop a team of Renewal Representatives through regular feedback, performance evaluations, and career development planning.
Drive team engagement and foster a collaborative, high-performance team culture.
Develop and deliver training programs to enhance skills in negotiation, customer retention, and upsell/cross-sell strategies.
Lead recruitment, onboarding, and professional growth of team members, with an emphasis on clear development pathways.
Oversee team portfolio performance, ensuring high renewal rates and identification of portfolio growth opportunities.
Serve as the final escalation point for complex or high-value renewals, negotiating directly with customers when necessary.
Collaborate closely with Sales, Customer Success, and Finance teams to align on customer strategies and resolve escalations.
Develop, document, and refine strategies to improve renewal processes, data integrity, and operational effectiveness.
Monitor and analyze renewal KPIs, delivering actionable insights and recommendations to leadership.
Lead team participation in Quarterly Business Reviews (QBRs) and present performance data and strategies to senior stakeholders.
Drive and manage cross-functional initiatives and projects focused on customer retention, workflow improvements, and team effectiveness.
Apply project management methodologies to scope, track, and deliver assigned projects.
Continuously assess and optimize team workflows to maximize productivity and ensure scalability.
What You Will Need to Know/Have
Minimum 7 years of experience in renewals, account management, or customer success, with at least 3 years in a leadership role.
Demonstrated experience successfully managing teams and driving both customer retention and revenue growth.
Highly developed leadership and coaching abilities, with a record of building and developing high-performing teams.
Advanced negotiation skills; experienced in managing high-value, multi-product, and complex customer accounts.
Strategic thinker with a proven track record of driving process improvements and implementing scalable solutions.
Proficiency in CRM systems (Salesforce), forecasting tools (Gainsight, Clari), and project management software (e.g., Asana, Jira).
Strong analytical skills to interpret data, identify trends, and provide actionable recommendations.
Excellent communication and interpersonal skills, with the ability to build trust and effectively influence at all organizational levels.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nRenewal Manager - K-12\n\n \n\nAs a Renewal Manager, you will play a key leadership role overseeing a team of Renewal Representatives focused on driving customer retention and growth within our K-12 portfolio. You will be accountable for managing team performance, developing talent, optimizing renewal processes, and collaborating cross-functionally to ensure best-in-class renewal outcomes. Leveraging your experience in account management and strategic planning, you’ll be responsible for leading escalations, implementing process improvements, and executing initiatives aligned with organizational goals.\n\n \n\nWhat You Will Do\n\n \n\n - Directly manage, coach, and develop a team of Renewal Representatives through regular feedback, performance evaluations, and career development planning.\n\n - Drive team engagement and foster a collaborative, high-performance team culture.\n\n - Develop and deliver training programs to enhance skills in negotiation, customer retention, and upsell/cross-sell strategies.\n\n - Lead recruitment, onboarding, and professional growth of team members, with an emphasis on clear development pathways.\n\n - Oversee team portfolio performance, ensuring high renewal rates and identification of portfolio growth opportunities.\n\n - Serve as the final escalation point for complex or high-value renewals, negotiating directly with customers when necessary.\n\n - Collaborate closely with Sales, Customer Success, and Finance teams to align on customer strategies and resolve escalations.\n\n - Develop, document, and refine strategies to improve renewal processes, data integrity, and operational effectiveness.\n\n - Monitor and analyze renewal KPIs, delivering actionable insights and recommendations to leadership.\n\n - Lead team participation in Quarterly Business Reviews (QBRs) and present performance data and strategies to senior stakeholders.\n\n - Drive and manage cross-functional initiatives and projects focused on customer retention, workflow improvements, and team effectiveness.\n\n - Apply project management methodologies to scope, track, and deliver assigned projects.\n\n - Continuously assess and optimize team workflows to maximize productivity and ensure scalability.\n\n \n\nWhat You Will Need to Know/Have\n\n \n\n - Minimum 7 years of experience in renewals, account management, or customer success, with at least 3 years in a leadership role.\n\n - Demonstrated experience successfully managing teams and driving both customer retention and revenue growth.\n\n - Highly developed leadership and coaching abilities, with a record of building and developing high-performing teams.\n\n - Advanced negotiation skills; experienced in managing high-value, multi-product, and complex customer accounts.\n\n - Strategic thinker with a proven track record of driving process improvements and implementing scalable solutions.\n\n - Proficiency in CRM systems (Salesforce), forecasting tools (Gainsight, Clari), and project management software (e.g., Asana, Jira).\n\n - Strong analytical skills to interpret data, identify trends, and provide actionable recommendations.\n\n - Excellent communication and interpersonal skills, with the ability to build trust and effectively influence at all organizational levels.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$110K – $137K","scrapeableCompensationSalarySummary":"$110K - $137K","compensationTiers":[{"id":"6bac0efb-599f-4a67-abae-b92b7d843375","tierSummary":"$110K – $137K","title":null,"additionalInformation":null,"components":[{"id":"eea46530-59fe-4886-bf17-dd7db7aae288","summary":"$110K – $137K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":137000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":137000}]}},{"id":"00f63eee-a21b-41ee-bf23-6d6eb19a1ba6","title":"Senior Account Executive - Canvas - K12","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-23T01:25:13.116+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/00f63eee-a21b-41ee-bf23-6d6eb19a1ba6","applyUrl":"https://jobs.ashbyhq.com/instructure/00f63eee-a21b-41ee-bf23-6d6eb19a1ba6/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Instructure is seeking an experienced Senior Account Executive to join our growing K-12 sales team. You’ll play a key role in expanding the reach of our learning solutions—including Canvas, MasteryConnect, and LearnPlatform—across your assigned territory, helping districts modernize and simplify their approach to education.
What you’ll do
Drive new business growth by selling the Instructure suite (Canvas, MasteryConnect, LearnPlatform, and related services) in your territory
Hunt for new logo business while upselling and cross-selling to existing accounts
Share insights to help prospective clients accurately evaluate solutions and choose what best fits their needs
Prepare and tailor messaging and presentations for prospective clients
Guide prospects through the purchasing process to successful, timely closure
Accurately forecast your quarterly and annual sales performance
Develop targeted sales strategies to build and nurture a robust client pipeline
Build and maintain relationships with key stakeholders throughout school districts
Consistently achieve or exceed sales quotas within established timelines
Partner closely with Regional Directors and clients in the field to gain referrals and expand market presence
Log detailed, accurate account information in Salesforce CRM in a timely manner
What we’re looking for
5+ years of proven sales experience, ideally within EdTech or SaaS solution sales
Experience with enterprise-level software sales and services
Understanding of educational pedagogy and the dynamics of selling a learning management system (LMS) preferred
Demonstrated ability to sell at all levels, including C-suite and executive leadership
Outstanding strategic and consultative sales skills
Ability to conduct thorough needs analyses and develop tailored proposals
Willingness to travel up to 50%
If you are driven by helping educators transform how learning happens, and you thrive in a dynamic, high-growth environment, we want to meet you. Join us in shaping the future of education at Instructure.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nInstructure is seeking an experienced Senior Account Executive to join our growing K-12 sales team. You’ll play a key role in expanding the reach of our learning solutions—including Canvas, MasteryConnect, and LearnPlatform—across your assigned territory, helping districts modernize and simplify their approach to education.\n\n \n\nWhat you’ll do\n\n \n\n - Drive new business growth by selling the Instructure suite (Canvas, MasteryConnect, LearnPlatform, and related services) in your territory\n\n - Hunt for new logo business while upselling and cross-selling to existing accounts\n\n - Share insights to help prospective clients accurately evaluate solutions and choose what best fits their needs\n\n - Prepare and tailor messaging and presentations for prospective clients\n\n - Guide prospects through the purchasing process to successful, timely closure\n\n - Accurately forecast your quarterly and annual sales performance\n\n - Develop targeted sales strategies to build and nurture a robust client pipeline\n\n - Build and maintain relationships with key stakeholders throughout school districts\n\n - Consistently achieve or exceed sales quotas within established timelines\n\n - Partner closely with Regional Directors and clients in the field to gain referrals and expand market presence\n\n - Log detailed, accurate account information in Salesforce CRM in a timely manner\n\n \n\nWhat we’re looking for\n\n \n\n - 5+ years of proven sales experience, ideally within EdTech or SaaS solution sales\n\n - Experience with enterprise-level software sales and services\n\n - Understanding of educational pedagogy and the dynamics of selling a learning management system (LMS) preferred\n\n - Demonstrated ability to sell at all levels, including C-suite and executive leadership\n\n - Outstanding strategic and consultative sales skills\n\n - Ability to conduct thorough needs analyses and develop tailored proposals\n\n - Willingness to travel up to 50%\n\n \n\nIf you are driven by helping educators transform how learning happens, and you thrive in a dynamic, high-growth environment, we want to meet you. Join us in shaping the future of education at Instructure.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$90K – $112K • $90K – $112K Commission","scrapeableCompensationSalarySummary":"$90K - $112K","compensationTiers":[{"id":"044ee650-9de1-421f-89f4-b3a4d57a0085","tierSummary":"$90K – $112K • $90K – $112K Commission","title":null,"additionalInformation":null,"components":[{"id":"262c136a-c788-4176-907c-73207667c26d","summary":"$90K – $112K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000},{"id":"b34218ee-84cd-4aad-8618-65561875e67c","summary":"$90K – $112K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000}]}},{"id":"1d339725-78ee-4620-95b5-242acad5cc8c","title":"Senior Renewal Representative - HiEd","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T07:05:17.879+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/1d339725-78ee-4620-95b5-242acad5cc8c","applyUrl":"https://jobs.ashbyhq.com/instructure/1d339725-78ee-4620-95b5-242acad5cc8c/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Senior Renewal Representative – HiEd
As a Senior Renewal Representative (HiEd) at Instructure, Inc., you will play a critical role in managing a broader and more complex portfolio of higher education customer accounts, with a focus on both strategic account retention and growth. Building on foundational experience, you will own high-value and multi-product renewals, collaborate closely with cross-functional teams, and proactively identify opportunities for account expansion.
Responsibilities and Duties
Manage a diverse portfolio of renewal accounts, including medium and large-scale contracts, to ensure timely and accurate renewals.
Develop tailored renewal strategies to maximize customer retention and identify expansion opportunities.
Collaborate closely with Customer Success Managers (CSMs) and Sales Representatives to align on account strategies and overall customer health.
Create, deliver, and manage complex renewal quotes, ensuring alignment with customer needs and usage data.
Conduct renewal forecasting with a high degree of accuracy, providing management with regular updates on progress, risks, and opportunities.
Lead renewal negotiations, addressing customer objections, pricing discussions, and contract adjustments to reach mutually beneficial outcomes.
Serve as a subject matter expert (SME) on quoting tools and CRM best practices, driving data integrity and operational efficiency.
Partner with Product and Marketing teams to understand and communicate product updates or enhancements that may affect renewals.
Track and report on key renewal performance metrics to identify trends and inform process improvements.
Qualifications, Skills, and Requirements
Minimum of 3 years of experience in customer success, account management, or renewal management roles, preferably in the SaaS or education technology industry.
Proven ability to manage and grow customer relationships, with experience handling high-value and multi-product accounts.
Strong negotiation skills and advanced ability to navigate complex discussions with clients.
Analytical thinker with the capability to analyze usage data, identify trends, and apply insights to renewal strategies.
Demonstrated ability to identify inefficiencies and contribute to operational enhancements and process improvements.
Advanced proficiency with CRM systems and tools such as Salesforce, Gainsight, Clari, and Gong.
Excellent communication, organization, and interpersonal skills.
Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Bachelor’s degree in Business, Education, or a related field preferred.
Willingness to travel as required to support higher education clients and business objectives, up to 20%.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nSenior Renewal Representative – HiEd\n\n \n\nAs a Senior Renewal Representative (HiEd) at Instructure, Inc., you will play a critical role in managing a broader and more complex portfolio of higher education customer accounts, with a focus on both strategic account retention and growth. Building on foundational experience, you will own high-value and multi-product renewals, collaborate closely with cross-functional teams, and proactively identify opportunities for account expansion.\n\n \n\nResponsibilities and Duties\n\n \n\n - Manage a diverse portfolio of renewal accounts, including medium and large-scale contracts, to ensure timely and accurate renewals.\n\n - Develop tailored renewal strategies to maximize customer retention and identify expansion opportunities.\n\n - Collaborate closely with Customer Success Managers (CSMs) and Sales Representatives to align on account strategies and overall customer health.\n\n - Create, deliver, and manage complex renewal quotes, ensuring alignment with customer needs and usage data.\n\n - Conduct renewal forecasting with a high degree of accuracy, providing management with regular updates on progress, risks, and opportunities.\n\n - Lead renewal negotiations, addressing customer objections, pricing discussions, and contract adjustments to reach mutually beneficial outcomes.\n\n - Serve as a subject matter expert (SME) on quoting tools and CRM best practices, driving data integrity and operational efficiency.\n\n - Partner with Product and Marketing teams to understand and communicate product updates or enhancements that may affect renewals.\n\n - Track and report on key renewal performance metrics to identify trends and inform process improvements.\n\n \n\nQualifications, Skills, and Requirements\n\n \n\n - Minimum of 3 years of experience in customer success, account management, or renewal management roles, preferably in the SaaS or education technology industry.\n\n - Proven ability to manage and grow customer relationships, with experience handling high-value and multi-product accounts.\n\n - Strong negotiation skills and advanced ability to navigate complex discussions with clients.\n\n - Analytical thinker with the capability to analyze usage data, identify trends, and apply insights to renewal strategies.\n\n - Demonstrated ability to identify inefficiencies and contribute to operational enhancements and process improvements.\n\n - Advanced proficiency with CRM systems and tools such as Salesforce, Gainsight, Clari, and Gong.\n\n - Excellent communication, organization, and interpersonal skills.\n\n - Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment.\n\n - Bachelor’s degree in Business, Education, or a related field preferred.\n\n - Willingness to travel as required to support higher education clients and business objectives, up to 20%.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$74K – $92K","scrapeableCompensationSalarySummary":"$74K - $92K","compensationTiers":[{"id":"1f4963a5-9e0a-428f-ae8c-21881c18f09c","tierSummary":"$74K – $92K","title":null,"additionalInformation":null,"components":[{"id":"2a318dec-efa2-4217-a9e1-1cd02fbc6c7c","summary":"$74K – $92K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":74000,"maxValue":92000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":74000,"maxValue":92000}]}},{"id":"89599512-8232-4302-b5f8-7e318e5ae68c","title":"Senior Software Engineer - Platform Identity (Hybrid)","department":"Research & Development","team":"Engineering","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T13:58:29.319+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/89599512-8232-4302-b5f8-7e318e5ae68c","applyUrl":"https://jobs.ashbyhq.com/instructure/89599512-8232-4302-b5f8-7e318e5ae68c/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
As a Senior Software Engineer on the Platform Identity team at Instructure, you will play a pivotal role in designing, developing, and maintaining core components of our identity and access management (IAM) solution—which underpins all of Instructure's products. You’ll help build highly scalable and secure systems that provide seamless authentication and authorization for hundreds of millions of users, directly contributing to the security and reliability of our platform.
What You Will Be Doing
Design, develop, and deploy robust and scalable IAM services, including authentication, authorization, user provisioning, and directory services.
Lead technical discussions, conduct architectural reviews, and provide mentorship to junior and mid-level engineers on the team.
Collaborate closely with product managers, security engineers, and other engineering teams to define requirements, design solutions, and integrate identity services across Instructure’s product ecosystem.
Implement and enforce best practices for security, data privacy, and compliance within identity systems.
Optimize existing identity solutions for performance, reliability, and maintainability.
Participate in on-call rotation and provide support for production identity systems, efficiently troubleshooting and resolving complex issues.
Contribute to the continuous improvement of development processes, tools, and infrastructure.
Stay current with industry trends and emerging technologies in identity management and security.
What You Will Need to Know/Have
Bachelor’s degree in Computer Science, Software Engineering, or a related field; or equivalent practical experience.
5+ years of professional software development experience, with a significant focus on identity and access management systems.
Strong proficiency in at least one modern programming language (e.g., Ruby, Go, Java, Python, C#) and experience with relevant frameworks.
Demonstrable experience with identity protocols and standards (e.g., OAuth 2.0, OpenID Connect, SAML, SCIM).
Solid understanding of security principles, cryptography, and best practices for securing web applications and APIs.
Experience designing and building highly available, scalable, and fault-tolerant distributed systems.
Proficiency with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases.
Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
Excellent problem-solving skills, with the ability to analyze complex technical issues and propose effective solutions.
Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nAs a Senior Software Engineer on the Platform Identity team at Instructure, you will play a pivotal role in designing, developing, and maintaining core components of our identity and access management (IAM) solution—which underpins all of Instructure's products. You’ll help build highly scalable and secure systems that provide seamless authentication and authorization for hundreds of millions of users, directly contributing to the security and reliability of our platform.\n\n\n\nWhat You Will Be Doing\n\n - Design, develop, and deploy robust and scalable IAM services, including authentication, authorization, user provisioning, and directory services.\n\n - Lead technical discussions, conduct architectural reviews, and provide mentorship to junior and mid-level engineers on the team.\n\n - Collaborate closely with product managers, security engineers, and other engineering teams to define requirements, design solutions, and integrate identity services across Instructure’s product ecosystem.\n\n - Implement and enforce best practices for security, data privacy, and compliance within identity systems.\n\n - Optimize existing identity solutions for performance, reliability, and maintainability.\n\n - Participate in on-call rotation and provide support for production identity systems, efficiently troubleshooting and resolving complex issues.\n\n - Contribute to the continuous improvement of development processes, tools, and infrastructure.\n\n - Stay current with industry trends and emerging technologies in identity management and security.\n\n\n\nWhat You Will Need to Know/Have\n\n - Bachelor’s degree in Computer Science, Software Engineering, or a related field; or equivalent practical experience.\n\n - 5+ years of professional software development experience, with a significant focus on identity and access management systems.\n\n - Strong proficiency in at least one modern programming language (e.g., Ruby, Go, Java, Python, C#) and experience with relevant frameworks.\n\n - Demonstrable experience with identity protocols and standards (e.g., OAuth 2.0, OpenID Connect, SAML, SCIM).\n\n - Solid understanding of security principles, cryptography, and best practices for securing web applications and APIs.\n\n - Experience designing and building highly available, scalable, and fault-tolerant distributed systems.\n\n - Proficiency with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases.\n\n - Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).\n\n - Excellent problem-solving skills, with the ability to analyze complex technical issues and propose effective solutions.\n\n - Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.\n\n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 1.9M – HUF 2.1M per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"076ef16d-955c-4330-8caf-78796e48272f","tierSummary":"HUF 1.9M – HUF 2.1M per month","title":null,"additionalInformation":null,"components":[{"id":"0a32bf1c-9598-4877-a877-25b7ecc3ec4b","summary":"HUF 1.9M – HUF 2.1M per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1900000,"maxValue":2100000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1900000,"maxValue":2100000}]}},{"id":"3ca5eeb5-f498-45a7-bc67-e0ccc347028d","title":"Director, Customer Success","department":"Client Services","team":"Customer Success","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T23:00:56.501+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/3ca5eeb5-f498-45a7-bc67-e0ccc347028d","applyUrl":"https://jobs.ashbyhq.com/instructure/3ca5eeb5-f498-45a7-bc67-e0ccc347028d/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are seeking a Director of Customer Success to lead our NORAM K12 Customer Success team. You'll lead a team of Managers, as well as their Customer Success Managers and Customer Success Associates, to ensure the success of our entire NORAM K12 customer base. This is a highly visible role that partners daily with Sales, Renewals, Marketing, Services, Support, and Product, represents NORAM K12 in global Customer Success strategy, and builds executive relationships with key schools, districts, and states.
You’ll lead the team that shows up as a strategic partner, a trusted thought leader, an advocate, and a connector for every district we serve. That means business reviews worth a superintendent's time, value realization measured against institutional outcomes, and a customer voice that reaches the people building our products. You'll own what that looks like for NORAM K12: the business unit strategy, the team that delivers it, and the cross-functional relationships that make it possible.
Leading the NORAM K12 Customer Success team:
Lead a team of Managers who own the Strategic, Senior, Enterprise, Associate CSM, and CSA segments, coaching them to upskill and grow their teams.
Own hiring, onboarding, performance, career development, and succession planning for the team, and build a bench that can absorb growth.
Set the coaching standard: what good looks like in a value conversation, a renewal forecast, a risk escalation, and a Business Review.
Hold a consistent operating rhythm of 1:1s, team meetings, forecast calls, and business reviews that keeps managers accountable and the team connected.
Balance workload and territory coverage across the team, and adjust as accounts, tiers, and headcount shift.
Design the organization: headcount, team structures, segmentation, and reporting lines that fit the strategy.
Setting the NORAM K12 CS Strategy:
Co-own the go-to-market strategy with the sales leader and cross-functional partners, and shape the strategy so business unit and CS+R priorities are aligned.
Drive adoption and expansion across the Instructure product portfolio.
Share accountability for renewal rate, pipeline generation, and non-renewal bookings across the NORAM K12 book, as the result of adoption and value work done well.
Run an accurate, defensible forecast, and surface risk early enough to intervene.
Own the quality, cadence, and coverage of business reviews across the NORAM K12 portfolio, and define what a good one looks like.
Serving as a senior customer and market voice:
Build executive relationships with our most strategic districts, statewide consortiums, and state agencies, and join the conversations where a leader's presence changes the outcome.
Act as an executive escalation point when needed, and stay the steady voice when a customer situation is tense.
Serve as a trusted expert on K-12 trends, internally and with customers, including emerging risks and market opportunities: funding cycles, procurement realities, policy shifts, and what districts are being asked to solve.
Advocate for NORAM K12 customers with Product, Engineering, Support, and Marketing, and translate their needs into priorities those teams can act on.
Support regional user groups, customer advisory work, and reference and advocacy programs.
Collaborating to shape global Customer Success strategy:
Partner with the global Customer Success Strategy team to shape plays, playbooks, value frameworks, and enablement, and make sure NORAM K12 realities are built in rather than bolted on.
Lead the regional rollout of global initiatives, and hold the line on adoption once the launch is over.
Collaborate with Customer Success leaders in other regions and segments to keep our approach consistent where it should be and different where it needs to be.
Define what good looks like globally, including expectations and accountability frameworks, and align with peer CS leaders on one vision.
Own the OKRs for the Customer Success organization, in partnership with other Customer Success leaders.
Successful candidates will have the following education, experience, and skills:
Experience turning a company vision into work that teams can execute, in a Customer Success, account management, or post-sales organization.
A track record of leading managers, not only individual contributors, and growing leaders who decide without you.
Experience building team structures, spans, and segmentation models that fit a strategy, and making the case for changing them.
Strong leadership presence with both customers and internal executives, including the ability to influence decisions without formal authority.
Experience forecasting a book of business accurately, and sizing the impact of risk and expansion possibilities.
Deep knowledge of the K-12 education market, including district and state budget cycles, procurement, funding sources, and how decisions actually get made in a school system.
Using AI to fundamentally change how teams operate.
Strong analytical skills, with the ability to work in Gainsight, Salesforce, and reporting tools to turn data into a decision.
Exceptional written and verbal communication skills, including the ability to translate customer detail into business impact for executives.
A calm, decisive presence under pressure, with the judgment to manage ambiguous, high-stakes situations across multiple stakeholders at once.
Willingness to travel to customer sites, conferences, and team onsites.
A bachelor's degree or equivalent experience.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nWe are seeking a Director of Customer Success to lead our NORAM K12 Customer Success team. You'll lead a team of Managers, as well as their Customer Success Managers and Customer Success Associates, to ensure the success of our entire NORAM K12 customer base. This is a highly visible role that partners daily with Sales, Renewals, Marketing, Services, Support, and Product, represents NORAM K12 in global Customer Success strategy, and builds executive relationships with key schools, districts, and states.\n\n\n\nYou’ll lead the team that shows up as a strategic partner, a trusted thought leader, an advocate, and a connector for every district we serve. That means business reviews worth a superintendent's time, value realization measured against institutional outcomes, and a customer voice that reaches the people building our products. You'll own what that looks like for NORAM K12: the business unit strategy, the team that delivers it, and the cross-functional relationships that make it possible.\n\n\n\n\nWHAT YOU WILL BE DOING:\n\nLeading the NORAM K12 Customer Success team:\n\n - Lead a team of Managers who own the Strategic, Senior, Enterprise, Associate CSM, and CSA segments, coaching them to upskill and grow their teams.\n\n - Own hiring, onboarding, performance, career development, and succession planning for the team, and build a bench that can absorb growth.\n\n - Set the coaching standard: what good looks like in a value conversation, a renewal forecast, a risk escalation, and a Business Review.\n\n - Hold a consistent operating rhythm of 1:1s, team meetings, forecast calls, and business reviews that keeps managers accountable and the team connected.\n\n - Balance workload and territory coverage across the team, and adjust as accounts, tiers, and headcount shift.\n\n - Design the organization: headcount, team structures, segmentation, and reporting lines that fit the strategy.\n\n\n\n\nSetting the NORAM K12 CS Strategy:\n\n - Co-own the go-to-market strategy with the sales leader and cross-functional partners, and shape the strategy so business unit and CS+R priorities are aligned.\n\n - Drive adoption and expansion across the Instructure product portfolio.\n\n - Share accountability for renewal rate, pipeline generation, and non-renewal bookings across the NORAM K12 book, as the result of adoption and value work done well.\n\n - Run an accurate, defensible forecast, and surface risk early enough to intervene.\n\n - Own the quality, cadence, and coverage of business reviews across the NORAM K12 portfolio, and define what a good one looks like.\n\n\n\n\nServing as a senior customer and market voice:\n\n - Build executive relationships with our most strategic districts, statewide consortiums, and state agencies, and join the conversations where a leader's presence changes the outcome.\n\n - Act as an executive escalation point when needed, and stay the steady voice when a customer situation is tense.\n\n - Serve as a trusted expert on K-12 trends, internally and with customers, including emerging risks and market opportunities: funding cycles, procurement realities, policy shifts, and what districts are being asked to solve.\n\n - Advocate for NORAM K12 customers with Product, Engineering, Support, and Marketing, and translate their needs into priorities those teams can act on.\n\n - Support regional user groups, customer advisory work, and reference and advocacy programs.\n\n\n\n\n\nCollaborating to shape global Customer Success strategy:\n\n - Partner with the global Customer Success Strategy team to shape plays, playbooks, value frameworks, and enablement, and make sure NORAM K12 realities are built in rather than bolted on.\n\n - Lead the regional rollout of global initiatives, and hold the line on adoption once the launch is over.\n\n - Collaborate with Customer Success leaders in other regions and segments to keep our approach consistent where it should be and different where it needs to be.\n\n - Define what good looks like globally, including expectations and accountability frameworks, and align with peer CS leaders on one vision.\n\n - Own the OKRs for the Customer Success organization, in partnership with other Customer Success leaders.\n \n \n \n\n\nHERE IS WHAT YOU WILL NEED TO KNOW/HAVE:\n\nSuccessful candidates will have the following education, experience, and skills:\n\n - Experience turning a company vision into work that teams can execute, in a Customer Success, account management, or post-sales organization.\n\n - A track record of leading managers, not only individual contributors, and growing leaders who decide without you.\n\n - Experience building team structures, spans, and segmentation models that fit a strategy, and making the case for changing them.\n\n - Strong leadership presence with both customers and internal executives, including the ability to influence decisions without formal authority.\n\n - Experience forecasting a book of business accurately, and sizing the impact of risk and expansion possibilities.\n\n - Deep knowledge of the K-12 education market, including district and state budget cycles, procurement, funding sources, and how decisions actually get made in a school system.\n\n - Using AI to fundamentally change how teams operate.\n\n - Strong analytical skills, with the ability to work in Gainsight, Salesforce, and reporting tools to turn data into a decision.\n\n - Exceptional written and verbal communication skills, including the ability to translate customer detail into business impact for executives.\n\n - A calm, decisive presence under pressure, with the judgment to manage ambiguous, high-stakes situations across multiple stakeholders at once.\n\n - Willingness to travel to customer sites, conferences, and team onsites.\n\n - A bachelor's degree or equivalent experience.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$160K – $185K","scrapeableCompensationSalarySummary":"$160K - $185K","compensationTiers":[{"id":"5faba3e3-b135-476b-b40b-414d4c4f1b00","tierSummary":"Estimated base salary $160K – $185K","title":null,"additionalInformation":null,"components":[{"id":"ed48b5cd-b1fa-4b2a-bbf9-20be9634c77a","summary":"Estimated base salary $160K – $185K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":185000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":185000}]}},{"id":"5264e2b8-1854-44ce-91b2-77ba2f522395","title":"Senior Decision Scientist","department":"Research & Development","team":"Engineering","employmentType":"FullTime","location":"Mexico","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-12T15:25:10.777+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"México","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/5264e2b8-1854-44ce-91b2-77ba2f522395","applyUrl":"https://jobs.ashbyhq.com/instructure/5264e2b8-1854-44ce-91b2-77ba2f522395/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
As a Senior Decision Scientist, you will drive meaningful business outcomes by leading complex analytical initiatives and serving as a trusted partner to senior stakeholders.
What you will do:
Drive business impact through data-driven insights. Identify and pursue high-value opportunities to improve product adoption, customer engagement, and revenue growth using advanced analytical and statistical methods.
Lead experimentation and causal analysis. Design and execute rigorous A/B tests and causal inference studies to evaluate the impact of new product features, pricing strategies, and go-to-market initiatives. Champion experimental rigor across teams.
Influence product and business strategy. Partner with product managers, engineers, marketing leaders, and senior stakeholders to translate complex business questions into structured analytical frameworks and deliver strategic recommendations.
Deliver end-to-end analytical solutions. Own the full lifecycle of analytical initiatives — from identifying opportunities and building models to deploying solutions and measuring impact.
Default to AI-first thinking. Design analysis approaches, recommend solutions, and elevate standards and throughput across the team by leveraging AI tooling and modern analytical techniques.
Contribute to decision science best practices. Help define standards for experimentation, modeling, and insight delivery that raise the bar for analytical quality across the organization.
Mentor and elevate peers. Guide data scientists and analysts by demonstrating best practices in methodology, communication, and stakeholder engagement.
Communicate insights clearly and effectively. Translate complex analytical findings into actionable recommendations for both technical and non-technical audiences, including executive leadership.
Master's degree or PhD in Statistics, Computer Science, Economics, Applied Mathematics, Operations Research, or a related quantitative field.
5–7 years of experience in data science, analytics, or a related discipline with a track record of delivering high-impact, cross-functional insights.
Expertise in statistical modeling, machine learning, causal inference, and experimental design (A/B testing).
Deep familiarity with AI tooling (Claude, ChatGPT, Glean) to improve throughput and analytical quality.
Strong proficiency in SQL for data extraction and manipulation.
Proficiency in Python or R for data analysis, modeling, and visualization.
Experience working with modern data platforms (e.g., Snowflake, Databricks, Fivetran).
Strong communication and storytelling skills with the ability to translate complex analyses into clear, strategic narratives.
Demonstrated ability to lead end-to-end data science initiatives from problem definition through deployment and measurement.
Experience in SaaS, product analytics, or EdTech environments is a plus.
Ability to operate independently while collaborating effectively in a fast-paced, cross-functional environment.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nAs a Senior Decision Scientist, you will drive meaningful business outcomes by leading complex analytical initiatives and serving as a trusted partner to senior stakeholders.\n\nWhat you will do:\n\n - Drive business impact through data-driven insights. Identify and pursue high-value opportunities to improve product adoption, customer engagement, and revenue growth using advanced analytical and statistical methods.\n\n - Lead experimentation and causal analysis. Design and execute rigorous A/B tests and causal inference studies to evaluate the impact of new product features, pricing strategies, and go-to-market initiatives. Champion experimental rigor across teams.\n\n - Influence product and business strategy. Partner with product managers, engineers, marketing leaders, and senior stakeholders to translate complex business questions into structured analytical frameworks and deliver strategic recommendations.\n\n - Deliver end-to-end analytical solutions. Own the full lifecycle of analytical initiatives — from identifying opportunities and building models to deploying solutions and measuring impact.\n\n - Default to AI-first thinking. Design analysis approaches, recommend solutions, and elevate standards and throughput across the team by leveraging AI tooling and modern analytical techniques.\n\n - Contribute to decision science best practices. Help define standards for experimentation, modeling, and insight delivery that raise the bar for analytical quality across the organization.\n\n - Mentor and elevate peers. Guide data scientists and analysts by demonstrating best practices in methodology, communication, and stakeholder engagement.\n\n - Communicate insights clearly and effectively. Translate complex analytical findings into actionable recommendations for both technical and non-technical audiences, including executive leadership.\n\n\nWHAT YOU WILL NEED TO KNOW/HAVE:\n\n - Master's degree or PhD in Statistics, Computer Science, Economics, Applied Mathematics, Operations Research, or a related quantitative field.\n\n - 5–7 years of experience in data science, analytics, or a related discipline with a track record of delivering high-impact, cross-functional insights.\n\n - Expertise in statistical modeling, machine learning, causal inference, and experimental design (A/B testing).\n\n - Deep familiarity with AI tooling (Claude, ChatGPT, Glean) to improve throughput and analytical quality.\n\n - Strong proficiency in SQL for data extraction and manipulation.\n\n - Proficiency in Python or R for data analysis, modeling, and visualization.\n\n - Experience working with modern data platforms (e.g., Snowflake, Databricks, Fivetran).\n\n - Strong communication and storytelling skills with the ability to translate complex analyses into clear, strategic narratives.\n\n - Demonstrated ability to lead end-to-end data science initiatives from problem definition through deployment and measurement.\n\n - Experience in SaaS, product analytics, or EdTech environments is a plus.\n\n - Ability to operate independently while collaborating effectively in a fast-paced, cross-functional environment.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"MX$911K – MX$1.1M","scrapeableCompensationSalarySummary":"MX$911K - MX$1.1M","compensationTiers":[{"id":"5abfeb3f-edd7-4e6d-9314-7ddd77ba057f","tierSummary":"MX$911K – MX$1.1M","title":null,"additionalInformation":null,"components":[{"id":"c925324e-f390-4d97-a105-8d5823ee9c54","summary":"MX$911K – MX$1.1M","compensationType":"Salary","interval":"1 YEAR","currencyCode":"MXN","minValue":911000,"maxValue":1100000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"MXN","minValue":911000,"maxValue":1100000}]}},{"id":"eb8245ca-98f9-4fc6-a8fc-85820b4548f9","title":"Principal, Business Operations and Strategy","department":"General & Administration","team":"Corporate Project Management Office","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-18T17:17:35.415+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/eb8245ca-98f9-4fc6-a8fc-85820b4548f9","applyUrl":"https://jobs.ashbyhq.com/instructure/eb8245ca-98f9-4fc6-a8fc-85820b4548f9/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
At Instructure, our Strategy & Business Operations (BizOps) team partners directly with executive leadership to drive growth, efficiency, and execution across the enterprise. Our mission is to connect strategy to execution — ensuring everyone knows where we’re going, why we’re going there, and how far we’ve come. We accelerate Instructure’s most important strategic and operational priorities, from defining growth opportunities and optimizing performance to building the systems, governance, and data infrastructure that scale our business.
The Role
As Principal, Business Operations, you will lead high-impact initiatives that cut across functions, shaping how the company sets priorities, allocates resources, and measures progress. You’ll oversee strategic planning, execution governance (OKRs, QBRs, operating rhythm), and the enterprise initiative portfolio. You’ll also mentor and lead BizOps talent, ensuring the function matures from reactive problem-solving to predictive, insight-driven operations.
What You’ll Do
Lead Enterprise Strategy & Planning: Own the annual strategy and planning cycle — from long-range vision to yearly investment allocation.
Drive Strategic Execution: Govern the company’s OKR and business review process to ensure accountability and measurable progress toward strategy.
Oversee Strategic Initiative Portfolio: Manage cross-functional initiatives that advance Instructure’s strategic priorities; align resources and resolve execution bottlenecks.
Operationalize Visibility: Build and continuously evolve the enterprise “Strategy Scorecard” and shared dashboards to quantify progress and impact.
Build Organizational Maturity: Establish consistent systems, processes, and decision-rights frameworks to move the company from reactive to managed to strategic.
Coach & Influence: Serve as a trusted advisor to senior leadership; lead, mentor, and scale the BizOps team; drive cultural adoption of data-informed, strategy-driven execution.
What you will need to know/have:
5+ years of experience in management consulting, corporate strategy, or business operations at a high-growth SaaS company.
Proven success leading large-scale cross-functional programs with executive visibility.
Analytical and structured problem solver who can convert insight into action.
Highly skilled communicator able to influence at the executive level.
Track record of building operational systems and governance models at scale.
Comfortable balancing enterprise strategic thinking with hands-on execution.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nAt Instructure, our Strategy & Business Operations (BizOps) team partners directly with executive leadership to drive growth, efficiency, and execution across the enterprise. Our mission is to connect strategy to execution — ensuring everyone knows where we’re going, why we’re going there, and how far we’ve come. We accelerate Instructure’s most important strategic and operational priorities, from defining growth opportunities and optimizing performance to building the systems, governance, and data infrastructure that scale our business.\n\n\n\nThe Role\n\n\n\nAs Principal, Business Operations, you will lead high-impact initiatives that cut across functions, shaping how the company sets priorities, allocates resources, and measures progress. You’ll oversee strategic planning, execution governance (OKRs, QBRs, operating rhythm), and the enterprise initiative portfolio. You’ll also mentor and lead BizOps talent, ensuring the function matures from reactive problem-solving to predictive, insight-driven operations.\n\n\n\nWhat You’ll Do\n\n\n\n - Lead Enterprise Strategy & Planning: Own the annual strategy and planning cycle — from long-range vision to yearly investment allocation.\n\n - Drive Strategic Execution: Govern the company’s OKR and business review process to ensure accountability and measurable progress toward strategy.\n\n - Oversee Strategic Initiative Portfolio: Manage cross-functional initiatives that advance Instructure’s strategic priorities; align resources and resolve execution bottlenecks.\n\n - Operationalize Visibility: Build and continuously evolve the enterprise “Strategy Scorecard” and shared dashboards to quantify progress and impact.\n\n - Build Organizational Maturity: Establish consistent systems, processes, and decision-rights frameworks to move the company from reactive to managed to strategic.\n\n - Coach & Influence: Serve as a trusted advisor to senior leadership; lead, mentor, and scale the BizOps team; drive cultural adoption of data-informed, strategy-driven execution.\n\n\n\nWhat you will need to know/have:\n\n\n\n - 5+ years of experience in management consulting, corporate strategy, or business operations at a high-growth SaaS company.\n\n - Proven success leading large-scale cross-functional programs with executive visibility.\n\n - Analytical and structured problem solver who can convert insight into action.\n\n - Highly skilled communicator able to influence at the executive level.\n\n - Track record of building operational systems and governance models at scale.\n\n - Comfortable balancing enterprise strategic thinking with hands-on execution.\n\n\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$145K – $180K","scrapeableCompensationSalarySummary":"$145K - $180K","compensationTiers":[{"id":"ae87809a-356f-4450-96f8-e58ccff480cb","tierSummary":"$145K – $180K","title":null,"additionalInformation":null,"components":[{"id":"100f3684-e95c-4523-9ad8-d9dcd34fc865","summary":"$145K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":145000,"maxValue":180000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":145000,"maxValue":180000}]}},{"id":"4cd93eed-bda4-43c3-b8f5-d1fddc188710","title":"Sales Development Representative - Italian/German Speaker - Hybrid","department":"Sales & Marketing","team":"Business Development","employmentType":"FullTime","location":"United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-19T10:36:26.132+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Middlesex","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/4cd93eed-bda4-43c3-b8f5-d1fddc188710","applyUrl":"https://jobs.ashbyhq.com/instructure/4cd93eed-bda4-43c3-b8f5-d1fddc188710/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are looking for a Sales Development Representative (SDR) to qualify new sales opportunities for our Regional Directors.
What you will be doing:
The Sales Development Representative has the responsibility for introducing the Instructure Learning Platform to new clients. This is done through outbound contacting, trade shows, email campaigns and response to inbound leads.
The SDR will be responsible to own and manage the prospecting for a designated territory and is responsible to create quarterly plans to achieve quotas.
Additionally, SDRs provide regular, accurate forecasts and update lead status using Salesforce.
Here's what you will need to know/have:
Italian native speaker with German preferable
A hard-working, self-motivated person that is willing to achieve excellence.
Creative and assertive communication skills.
Open to feedback and development.
Experience in sales or tech related sales is preferred.
Consistently meet/exceed sales quotas within specified time frames.
Experience selling software products and services.
Demonstrated ability to learn complex enterprise software solutions and use of that knowledge to sell to academic institutions.
Bachelor's Degree in any related field is preferred, but not needed.
Working knowledge of Salesforce or similar CRM.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nWe are looking for a Sales Development Representative (SDR) to qualify new sales opportunities for our Regional Directors. \n\n\n\nWhat you will be doing: \n\n - The Sales Development Representative has the responsibility for introducing the Instructure Learning Platform to new clients. This is done through outbound contacting, trade shows, email campaigns and response to inbound leads.\n\n - The SDR will be responsible to own and manage the prospecting for a designated territory and is responsible to create quarterly plans to achieve quotas.\n\n - Additionally, SDRs provide regular, accurate forecasts and update lead status using Salesforce.\n \n \n\nHere's what you will need to know/have: \n\n - Italian native speaker with German preferable\n\n - A hard-working, self-motivated person that is willing to achieve excellence.\n\n - Creative and assertive communication skills. \n\n - Open to feedback and development. \n\n - Experience in sales or tech related sales is preferred.\n\n - Consistently meet/exceed sales quotas within specified time frames. \n\n - Experience selling software products and services. \n\n - Demonstrated ability to learn complex enterprise software solutions and use of that knowledge to sell to academic institutions. \n\n - Bachelor's Degree in any related field is preferred, but not needed. \n\n - Working knowledge of Salesforce or similar CRM.\n \n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0305750b-c53b-4829-b14d-d7b98ab1aacd","title":"Founder, Instructure Foundry","department":"Research & Development","team":"Incubation","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-13T20:36:05.628+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/0305750b-c53b-4829-b14d-d7b98ab1aacd","applyUrl":"https://jobs.ashbyhq.com/instructure/0305750b-c53b-4829-b14d-d7b98ab1aacd/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Foundry is a standalone division inside Instructure, built to generate new revenue with AI-built products. As a Pod Founder, you’ll start a company around a problem worth a business, prove customers will pay for the answer in weeks, and build and sell the product yourself. This is a player-coach who builds and sells. You’ll be paired with a Builder, backed by a supporting operating team, and given a token budget to build agentically. If you’ve ever wanted to be a founder but didn’t want to raise money and assemble distribution from scratch, this is that. The role reports to the President, New Markets.
What you will do
Find and validate the problem. Bring founder-level conviction about a specific problem worth building a business around. Get in front of real customers in the first weeks, score the problem and the solution honestly, and earn the gate to build. Bring your own thesis, or take one of ours.
Build the product. Author the specs, the product context, and the customer findings. Work hands-on with your Builder, and in the code yourself when it’s the fastest path. You set what gets built and why.
Sell it. Land the first pilot, prove customers will pay, and get to general availability and the first paying customers beyond the pilot. Revenue is the scoreboard.
Run the business. Own your pod’s profit and loss, hit the stage-gates, and make the call when the evidence says change course.
What you’ll need to know/have
A builder’s instinct and a commercial mind in the same person — a design and engineering sensibility paired with a feel for what customers will actually pay for.
Evidence you’ve shipped something real and put it in front of customers, ideally something you started or owned, not just contributed to.
The judgment to work across product, sales, marketing, and support without waiting for a function to do it for you.
A bias for the customer over the org chart.
The range to build and sell well enough that a two-person team is genuinely enough.
Prior startup or zero-to-one experience helps; a track record of finishing helps more.
What we expect
Speed over polish. You validate with real customers in weeks, not quarters. A working prototype in front of a customer beats a perfect plan every time.
Conviction you can defend. You can hold a strong point of view about a problem and still change it the moment a customer proves you wrong.
Comfort with the gates. The go/no-go gates are real, and your pod can be folded or consolidated at a checkpoint. You’ll run toward those checkpoints, not away from them, and treat a fold as information, not failure.
Ownership of outcomes, not hours. Nobody will hand you scope. You’ll define it, defend it at the board, and answer for the result.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nFoundry is a standalone division inside Instructure, built to generate new revenue with AI-built products. As a Pod Founder, you’ll start a company around a problem worth a business, prove customers will pay for the answer in weeks, and build and sell the product yourself. This is a player-coach who builds and sells. You’ll be paired with a Builder, backed by a supporting operating team, and given a token budget to build agentically. If you’ve ever wanted to be a founder but didn’t want to raise money and assemble distribution from scratch, this is that. The role reports to the President, New Markets.\n\n \n\nWhat you will do\n\n - Find and validate the problem. Bring founder-level conviction about a specific problem worth building a business around. Get in front of real customers in the first weeks, score the problem and the solution honestly, and earn the gate to build. Bring your own thesis, or take one of ours.\n\n - Build the product. Author the specs, the product context, and the customer findings. Work hands-on with your Builder, and in the code yourself when it’s the fastest path. You set what gets built and why.\n\n - Sell it. Land the first pilot, prove customers will pay, and get to general availability and the first paying customers beyond the pilot. Revenue is the scoreboard.\n\n - Run the business. Own your pod’s profit and loss, hit the stage-gates, and make the call when the evidence says change course.\n\n \n\nWhat you’ll need to know/have\n\n - A builder’s instinct and a commercial mind in the same person — a design and engineering sensibility paired with a feel for what customers will actually pay for.\n\n - Evidence you’ve shipped something real and put it in front of customers, ideally something you started or owned, not just contributed to.\n\n - The judgment to work across product, sales, marketing, and support without waiting for a function to do it for you.\n\n - A bias for the customer over the org chart.\n\n - The range to build and sell well enough that a two-person team is genuinely enough.\n\n - Prior startup or zero-to-one experience helps; a track record of finishing helps more.\n\n \n\nWhat we expect\n\n - Speed over polish. You validate with real customers in weeks, not quarters. A working prototype in front of a customer beats a perfect plan every time.\n\n - Conviction you can defend. You can hold a strong point of view about a problem and still change it the moment a customer proves you wrong.\n\n - Comfort with the gates. The go/no-go gates are real, and your pod can be folded or consolidated at a checkpoint. You’ll run toward those checkpoints, not away from them, and treat a fold as information, not failure.\n\n - Ownership of outcomes, not hours. Nobody will hand you scope. You’ll define it, defend it at the board, and answer for the result.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"610803aa-4723-431e-9124-2c4aa340ca62","title":"Builder, Instructure Foundry","department":"Research & Development","team":"Incubation","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-11T18:14:43.318+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/610803aa-4723-431e-9124-2c4aa340ca62","applyUrl":"https://jobs.ashbyhq.com/instructure/610803aa-4723-431e-9124-2c4aa340ca62/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Foundry is a standalone division inside Instructure, built to generate new revenue with AI-built products. As the Builder in a two-person pod, you’re the other half of a small company: the Founder owns the bet, and you own whether what gets built actually holds up. In an era where AI generates most of the code, you’re the person who makes sure it’s right—fast enough for a pilot, sound enough to scale. You’ll build hands-on every day with a token budget, partner closely with a non-technical Pod Founder, and rely on a shared platform and operating team so you stay focused on the product. The pace is fast and transparent, and we measure ourselves on revenue, not activity.
Own the architectural integrity of the product. If it ships, you stand behind it.
Take responsibility for code quality, security, and scalability across agentically generated code, leveraging the shared harness so you’re not rebuilding plumbing.
Build hands-on in Git with AI development tooling, moving at pilot pace early and hardening the product as it heads toward general availability.
Direct and verify far more code than you hand-write, and catch what matters before it ships.
Decide what’s safe to ship now and what genuinely needs a closer look, and own that judgment.
Write context back to the shared system so the Founder and the operating team work off the same surface, not guesswork.
Partner closely with a non-technical Founder, translating between product intent and what the system can actually do.
Proven experience shipping production software and owning its reliability and security in the real world.
Senior engineering judgment: you direct and verify AI output at high volume rather than authoring every line.
Fluency, or fast-developing fluency, with AI-assisted development.
Comfort owning security and scale yourself, without a platform team as a backstop.
A product mindset—you care that the thing works for the customer, not just that it compiles.
The instinct to move at pilot pace without shipping something that falls over the day it scales.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nFoundry is a standalone division inside Instructure, built to generate new revenue with AI-built products. As the Builder in a two-person pod, you’re the other half of a small company: the Founder owns the bet, and you own whether what gets built actually holds up. In an era where AI generates most of the code, you’re the person who makes sure it’s right—fast enough for a pilot, sound enough to scale. You’ll build hands-on every day with a token budget, partner closely with a non-technical Pod Founder, and rely on a shared platform and operating team so you stay focused on the product. The pace is fast and transparent, and we measure ourselves on revenue, not activity.\n\n \n\n\nWHAT YOU WILL DO\n\n - Own the architectural integrity of the product. If it ships, you stand behind it.\n\n - Take responsibility for code quality, security, and scalability across agentically generated code, leveraging the shared harness so you’re not rebuilding plumbing.\n\n - Build hands-on in Git with AI development tooling, moving at pilot pace early and hardening the product as it heads toward general availability.\n\n - Direct and verify far more code than you hand-write, and catch what matters before it ships.\n\n - Decide what’s safe to ship now and what genuinely needs a closer look, and own that judgment.\n\n - Write context back to the shared system so the Founder and the operating team work off the same surface, not guesswork.\n\n - Partner closely with a non-technical Founder, translating between product intent and what the system can actually do.\n\n \n\n\nWHAT YOU’LL NEED TO KNOW/HAVE\n\n - Proven experience shipping production software and owning its reliability and security in the real world.\n\n - Senior engineering judgment: you direct and verify AI output at high volume rather than authoring every line.\n\n - Fluency, or fast-developing fluency, with AI-assisted development.\n\n - Comfort owning security and scale yourself, without a platform team as a backstop.\n\n - A product mindset—you care that the thing works for the customer, not just that it compiles.\n\n - The instinct to move at pilot pace without shipping something that falls over the day it scales.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$150K – $230K","scrapeableCompensationSalarySummary":"$150K - $230K","compensationTiers":[{"id":"22dfea11-60e1-4d3f-b182-5e31a7fc0434","tierSummary":"$150K – $230K","title":null,"additionalInformation":null,"components":[{"id":"244c1da9-ad7d-48ec-8433-a23e2a162363","summary":"$150K – $230K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":230000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":230000}]}},{"id":"03bfd0a4-e7f8-49c8-be9e-7e36d5fa3d6d","title":"HR AI Deployment & People Analystics Manager","department":"General & Administration","team":"Human Resources","employmentType":"FullTime","location":"Mexico","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T23:52:42.449+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"México","addressCountry":"Mexico","addressLocality":"Mexico City"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/03bfd0a4-e7f8-49c8-be9e-7e36d5fa3d6d","applyUrl":"https://jobs.ashbyhq.com/instructure/03bfd0a4-e7f8-49c8-be9e-7e36d5fa3d6d/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
The AI-First HR Operations Lead will build and scale the operational backbone of an AI-driven HR function. You’ll be responsible for identifying opportunities where AI can save time, create efficiency, and drive innovation across the HR organization. This includes designing and deploying custom AI tools and agents, building analytical dashboards, and managing people analytics — all while working directly with HR leaders to spot inefficiencies and deliver rapid, actionable solutions that make a measurable difference.
What You Will Do
Find the inefficiencies. Join HR teams, audit workflows, and identify processes where AI can cut time or improve decisions. Build data-driven cases for what to automate or improve.
Design and deploy operational AI. Scope, build, and implement AI-powered tools across HR workflows, such as onboarding, AskHR, policy guidance, candidate screening, and benefits Q&A. Own both the functionality and adoption of the solutions you deliver.
Own people analytics. Build and maintain dashboards and reports for HR leaders — covering headcount, turnover, compensation analysis, span of control, and DIB metrics. Leverage AI to minimize manual reporting and surface key insights quickly.
Scale what works. Launch solutions, track adoption, collect feedback, and iterate rapidly. Focus on delivering useful, live tools and continuously improving them.
Partner across HR. Work closely with Talent Management, Talent Acquisition, Total Rewards, HR Shared Services, and HRBP teams to understand challenges and build solutions that address them directly.
What You Will Need to Know/Have
5+ years of experience in HR, people analytics, or HR operations, with demonstrated hands-on experience building or deploying AI-powered tools or automation in a business environment.
Proven experience with data and analytics — having shipped dashboards or reports that teams rely on, with proficiency in Google Suite, Excel, Workday, or similar tools.
Working knowledge of AI systems, including language models, prompt engineering, and agentic tools. Ability to build with platforms such as Claude, Gemini, Rovo, or equivalent.
Comfort with ambiguity and high-speed iteration, prioritizing quick delivery of MVP solutions and continuous improvement over waiting for perfection.
Strong user-centric mindset, routinely validating tools with HR ops, HR leaders, employees, and managers to ensure practical value.
Track record of shipping real, impactful tools or solutions with measurable results.
Bachelor’s degree in human resources, business, data analytics, information systems, or a related field, or equivalent practical experience
Ability to travel up to 10%
Fluent in English
Preferred
Experience with Workday or a similar HRIS/ATS platform.
Experience working in a global, distributed HR function.
People analytics or HR technology certification (e.g., People Analytics certificate, SHRM-CP/SCP).
What We Expect
Speed over perfection. Prioritize delivering MVP solutions and iterating rapidly to meet HR needs.
Data-driven thinking. Use actionable insights and metrics to prioritize solutions and improvements.
Ownership of outcomes. Define and own success metrics, such as adoption, efficiency gains, or accuracy.
Transparency about limits and trade-offs. Proactively address privacy, compliance, security, and risk, keeping stakeholders informed.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nThe AI-First HR Operations Lead will build and scale the operational backbone of an AI-driven HR function. You’ll be responsible for identifying opportunities where AI can save time, create efficiency, and drive innovation across the HR organization. This includes designing and deploying custom AI tools and agents, building analytical dashboards, and managing people analytics — all while working directly with HR leaders to spot inefficiencies and deliver rapid, actionable solutions that make a measurable difference.\n\n \n\nWhat You Will Do\n\n \n\n - Find the inefficiencies. Join HR teams, audit workflows, and identify processes where AI can cut time or improve decisions. Build data-driven cases for what to automate or improve.\n\n - Design and deploy operational AI. Scope, build, and implement AI-powered tools across HR workflows, such as onboarding, AskHR, policy guidance, candidate screening, and benefits Q&A. Own both the functionality and adoption of the solutions you deliver.\n\n - Own people analytics. Build and maintain dashboards and reports for HR leaders — covering headcount, turnover, compensation analysis, span of control, and DIB metrics. Leverage AI to minimize manual reporting and surface key insights quickly.\n\n - Scale what works. Launch solutions, track adoption, collect feedback, and iterate rapidly. Focus on delivering useful, live tools and continuously improving them.\n\n - Partner across HR. Work closely with Talent Management, Talent Acquisition, Total Rewards, HR Shared Services, and HRBP teams to understand challenges and build solutions that address them directly.\n\n \n\nWhat You Will Need to Know/Have\n\n \n\n - 5+ years of experience in HR, people analytics, or HR operations, with demonstrated hands-on experience building or deploying AI-powered tools or automation in a business environment.\n\n - Proven experience with data and analytics — having shipped dashboards or reports that teams rely on, with proficiency in Google Suite, Excel, Workday, or similar tools.\n\n - Working knowledge of AI systems, including language models, prompt engineering, and agentic tools. Ability to build with platforms such as Claude, Gemini, Rovo, or equivalent.\n\n - Comfort with ambiguity and high-speed iteration, prioritizing quick delivery of MVP solutions and continuous improvement over waiting for perfection.\n\n - Strong user-centric mindset, routinely validating tools with HR ops, HR leaders, employees, and managers to ensure practical value.\n\n - Track record of shipping real, impactful tools or solutions with measurable results.\n\n - Bachelor’s degree in human resources, business, data analytics, information systems, or a related field, or equivalent practical experience\n\n - Ability to travel up to 10%\n\n - Fluent in English\n\n \n\nPreferred\n\n \n\n - Experience with Workday or a similar HRIS/ATS platform.\n\n - Experience working in a global, distributed HR function.\n\n - People analytics or HR technology certification (e.g., People Analytics certificate, SHRM-CP/SCP).\n\n \n\nWhat We Expect\n\n \n\n - Speed over perfection. Prioritize delivering MVP solutions and iterating rapidly to meet HR needs.\n\n - Data-driven thinking. Use actionable insights and metrics to prioritize solutions and improvements.\n\n - Ownership of outcomes. Define and own success metrics, such as adoption, efficiency gains, or accuracy.\n\n - Transparency about limits and trade-offs. Proactively address privacy, compliance, security, and risk, keeping stakeholders informed.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"MX$831,920.00 – MX$1,109,226.66","scrapeableCompensationSalarySummary":"MX$831,920.00 - MX$1,109,226.66","compensationTiers":[{"id":"23510357-547b-496f-8061-d38b56fa633d","tierSummary":"MX$831,920.00 – MX$1,109,226.66","title":null,"additionalInformation":null,"components":[{"id":"16098081-168f-4676-976b-0378a94ddf05","summary":"MX$831,920.00 – MX$1,109,226.66","compensationType":"Salary","interval":"1 YEAR","currencyCode":"MXN","minValue":831920,"maxValue":1109226.66}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"MXN","minValue":831920,"maxValue":1109226.66}]}},{"id":"73b5f4de-92ae-459a-8af3-9b7d6ae28f67","title":"Sales Operations Manager, Foundry","department":"Research & Development","team":"Product Management","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-22T19:11:33.167+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/73b5f4de-92ae-459a-8af3-9b7d6ae28f67","applyUrl":"https://jobs.ashbyhq.com/instructure/73b5f4de-92ae-459a-8af3-9b7d6ae28f67/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Foundry is a new division inside Instructure, built to generate new revenue with AI-built products. We operate as a portfolio of small pods, each charged with one product bet, under tight weekly governance. They operate independently, with dedicated resources, separate from the core business on purpose: different pace, different governance, and different rewards.
Our goal is to generate meaningful revenue within 12 to 18 months, so this isn’t an innovation lab. We’re building scaled businesses that customers pay for and retain well, and we’re measuring ourselves on revenue, not activity.
Instructure reaches roughly half of higher education in the United States, connecting a credential network of more than 13,000 institutions. Pair that distribution and data with a fast-moving team that builds leanly, and you have something no competitor has. That’s the opportunity New Markets exists to take.
How we work
A pod is two people: a Founder and a Builder, both hands on, close to the customer. The bet is deliberate: we invest in agent-developer tooling and tokens, not in headcount. An operating team of growth marketing, revenue operations, sales overlay, and G&A supports every pod, so founders stay on building products.
Every pod inherits an underlying platform with common design, development, and deployment harnesses, so no pod rebuilds the plumbing. Each pod runs through key phases with regular checkpoints where a governing board reviews progress or recommends a pivot or kill.
The rhythm is fast and transparent. Investor-style updates go out weekly. Demos and keep-or-kill checkpoints happen twice a month. Transparency is the operating model.
What you will do
You’re the operational engine behind New Markets’ newest product bets. You’ll own the end-to-end go-to-market lifecycle for pod products, from market sizing and early strategy through launch, performance tracking, and the handoff when a product graduates into the core. When a pod proves customers will pay, you make that motion repeatable and hand it to the full seller base. This is a blank-page job: the playbook doesn’t exist yet, and you’ll write it. The role reports directly to the President, New Markets, with a matrixed dotted line to Instructure’s Go-to-Market Strategy and Operations leadership.
What you’ll own
You own go-to-market operations across the portfolio, and you’re the voice of the New Markets business in the rooms where commercial decisions get made.
In practice, that means you’ll:
Own the end-to-end GTM lifecycle for pod products. Carry each product from market sizing and early strategy through launch planning, field execution, and post-launch performance tracking.
Shape the go-to-market approach with each pod. Partner with Pod Founders, marketing, and the sales overlay on ideal-customer definition, pricing and packaging input, channel strategy, and competitive positioning.
Design the sales motion. Build the coverage models, pipeline processes, forecasting cadences, and rules of engagement for the first seller cohort on each product.
Build the reporting backbone. Stand up and maintain the analytics in Salesforce and Excel that track pipeline health, win/loss, attach rates, average contract value, and renewal trends, and turn that data into insight leadership can act on.
Run launch readiness. Lead CRM buildout in Salesforce, playbook documentation, tool configuration, and alignment across enablement, marketing, finance, deal desk, and IT.
Own the graduation playbook. Define the criteria and the integration motion for products that complete a pod’s journey, so the full seller base can carry and sell the product without a messy handoff.
Be the voice of the business. Translate early-stage complexity into clear, data-backed narratives in planning forums, business reviews, and executive sessions, and support annual planning across capacity, quota, incentive design, and growth roadmaps.
What we expect
Blank page to operating framework. You go from nothing to a working system without a lot of hand-holding, then improve it as results and field feedback come in.
Rigor under ambiguity. You structure messy, early-stage go-to-market problems, build the analytical frame, and land a recommendation you can defend.
Accuracy you stand behind. The insights and reporting you put in front of leadership are right, and you own them.
Influence without authority. You move product, finance, marketing, and sales toward a shared plan without managing any of them.
What we’re looking for
Five or more years in sales operations, revenue operations, or a related go-to-market function.
Real experience supporting new-product launches or emerging-business initiatives, where the playbook didn’t exist yet.
Three or more years hands-on in Salesforce, building and maintaining reports, dashboards, and data structures.
Advanced Excel, comfortable building models, running variance analysis, and turning raw data into decision-ready output.
Excellent written and verbal communication, including executive-level presentations. A bachelor’s degree is preferred.
Your first 90 days
Month 1. Immerse yourself in the New Markets portfolio, the key stakeholders, and the current go-to-market infrastructure. Understand where each product sits in its lifecycle and find the most pressing operational gaps.
Month 3. Establish a clear view of performance across active pods: pipeline health, coverage, and leading indicators. Build or refine the reporting framework in Salesforce and Excel, and set a recurring operating rhythm with product and sales leadership.
Month 6. Own and drive the go-to-market motion for at least one pod through a checkpoint. Deliver an integration-readiness recommendation for any product approaching graduation, and present a prioritized roadmap for improving New Markets go-to-market operations to senior leadership.
This role isn’t for everyone
Anti-patterns. You should probably pass if:
You need an established playbook and a stable process to operate inside. Here you build the playbook.
You’re uncomfortable being measured on the accuracy of your numbers and the clarity of your recommendations.
You’d rather own a single, well-defined process than the whole messy go-to-market surface across a portfolio.
A predictable, slow-changing scope is what you want. The portfolio shifts as pods move through their checkpoints.
Compensation
Base pay is market-competitive. You’ll be paid fairly against the market for the work, so you’re not taking a pay cut to be here. But the base is the floor, not the prize.
The real value is the upside you drive. As part of the operating team, you share in a cash bonus pool tied to portfolio milestones across pods. Targets are set as pods launch, so you’ll know what the portfolio is running at.
The upside is asymmetric, and it’s earned, not granted. There’s a hard floor: below a threshold level of attainment, milestone payouts don’t trigger at all. Above it, hitting and stretching past your targets pays meaningfully. This is built to be the kind of outcome that changes your trajectory, not a routine bonus. The rewards go to the people who build something customers pay for. They don’t reward effort, tenure, or proximity.
What this means in plain terms. Real ownership. Real accountability. Real upside for the people who build a business, and very little for those who don’t. If that trade excites you, you’re the person we’re looking for. If it worries you, trust that instinct.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nFoundry is a new division inside Instructure, built to generate new revenue with AI-built products. We operate as a portfolio of small pods, each charged with one product bet, under tight weekly governance. They operate independently, with dedicated resources, separate from the core business on purpose: different pace, different governance, and different rewards.\n\nOur goal is to generate meaningful revenue within 12 to 18 months, so this isn’t an innovation lab. We’re building scaled businesses that customers pay for and retain well, and we’re measuring ourselves on revenue, not activity.\n\nInstructure reaches roughly half of higher education in the United States, connecting a credential network of more than 13,000 institutions. Pair that distribution and data with a fast-moving team that builds leanly, and you have something no competitor has. That’s the opportunity New Markets exists to take.\n\nHow we work\n\nA pod is two people: a Founder and a Builder, both hands on, close to the customer. The bet is deliberate: we invest in agent-developer tooling and tokens, not in headcount. An operating team of growth marketing, revenue operations, sales overlay, and G&A supports every pod, so founders stay on building products.\n\nEvery pod inherits an underlying platform with common design, development, and deployment harnesses, so no pod rebuilds the plumbing. Each pod runs through key phases with regular checkpoints where a governing board reviews progress or recommends a pivot or kill.\n\nThe rhythm is fast and transparent. Investor-style updates go out weekly. Demos and keep-or-kill checkpoints happen twice a month. Transparency is the operating model.\n\nWhat you will do\n\nYou’re the operational engine behind New Markets’ newest product bets. You’ll own the end-to-end go-to-market lifecycle for pod products, from market sizing and early strategy through launch, performance tracking, and the handoff when a product graduates into the core. When a pod proves customers will pay, you make that motion repeatable and hand it to the full seller base. This is a blank-page job: the playbook doesn’t exist yet, and you’ll write it. The role reports directly to the President, New Markets, with a matrixed dotted line to Instructure’s Go-to-Market Strategy and Operations leadership.\n\nWhat you’ll own\n\nYou own go-to-market operations across the portfolio, and you’re the voice of the New Markets business in the rooms where commercial decisions get made.\n\nIn practice, that means you’ll:\n\n - Own the end-to-end GTM lifecycle for pod products. Carry each product from market sizing and early strategy through launch planning, field execution, and post-launch performance tracking.\n\n - Shape the go-to-market approach with each pod. Partner with Pod Founders, marketing, and the sales overlay on ideal-customer definition, pricing and packaging input, channel strategy, and competitive positioning.\n\n - Design the sales motion. Build the coverage models, pipeline processes, forecasting cadences, and rules of engagement for the first seller cohort on each product.\n\n - Build the reporting backbone. Stand up and maintain the analytics in Salesforce and Excel that track pipeline health, win/loss, attach rates, average contract value, and renewal trends, and turn that data into insight leadership can act on.\n\n - Run launch readiness. Lead CRM buildout in Salesforce, playbook documentation, tool configuration, and alignment across enablement, marketing, finance, deal desk, and IT.\n\n - Own the graduation playbook. Define the criteria and the integration motion for products that complete a pod’s journey, so the full seller base can carry and sell the product without a messy handoff.\n\n - Be the voice of the business. Translate early-stage complexity into clear, data-backed narratives in planning forums, business reviews, and executive sessions, and support annual planning across capacity, quota, incentive design, and growth roadmaps.\n\nWhat we expect\n\n - Blank page to operating framework. You go from nothing to a working system without a lot of hand-holding, then improve it as results and field feedback come in.\n\n - Rigor under ambiguity. You structure messy, early-stage go-to-market problems, build the analytical frame, and land a recommendation you can defend.\n\n - Accuracy you stand behind. The insights and reporting you put in front of leadership are right, and you own them.\n\n - Influence without authority. You move product, finance, marketing, and sales toward a shared plan without managing any of them.\n\nWhat we’re looking for\n\n - Five or more years in sales operations, revenue operations, or a related go-to-market function.\n\n - Real experience supporting new-product launches or emerging-business initiatives, where the playbook didn’t exist yet.\n\n - Three or more years hands-on in Salesforce, building and maintaining reports, dashboards, and data structures.\n\n - Advanced Excel, comfortable building models, running variance analysis, and turning raw data into decision-ready output.\n\n - Excellent written and verbal communication, including executive-level presentations. A bachelor’s degree is preferred.\n\nYour first 90 days\n\n - Month 1. Immerse yourself in the New Markets portfolio, the key stakeholders, and the current go-to-market infrastructure. Understand where each product sits in its lifecycle and find the most pressing operational gaps.\n\n - Month 3. Establish a clear view of performance across active pods: pipeline health, coverage, and leading indicators. Build or refine the reporting framework in Salesforce and Excel, and set a recurring operating rhythm with product and sales leadership.\n\n - Month 6. Own and drive the go-to-market motion for at least one pod through a checkpoint. Deliver an integration-readiness recommendation for any product approaching graduation, and present a prioritized roadmap for improving New Markets go-to-market operations to senior leadership.\n\nThis role isn’t for everyone\n\nAnti-patterns. You should probably pass if:\n\n - You need an established playbook and a stable process to operate inside. Here you build the playbook.\n\n - You’re uncomfortable being measured on the accuracy of your numbers and the clarity of your recommendations.\n\n - You’d rather own a single, well-defined process than the whole messy go-to-market surface across a portfolio.\n\n - A predictable, slow-changing scope is what you want. The portfolio shifts as pods move through their checkpoints.\n\nCompensation\n\nBase pay is market-competitive. You’ll be paid fairly against the market for the work, so you’re not taking a pay cut to be here. But the base is the floor, not the prize.\n\nThe real value is the upside you drive. As part of the operating team, you share in a cash bonus pool tied to portfolio milestones across pods. Targets are set as pods launch, so you’ll know what the portfolio is running at.\n\nThe upside is asymmetric, and it’s earned, not granted. There’s a hard floor: below a threshold level of attainment, milestone payouts don’t trigger at all. Above it, hitting and stretching past your targets pays meaningfully. This is built to be the kind of outcome that changes your trajectory, not a routine bonus. The rewards go to the people who build something customers pay for. They don’t reward effort, tenure, or proximity.\n\nWhat this means in plain terms. Real ownership. Real accountability. Real upside for the people who build a business, and very little for those who don’t. If that trade excites you, you’re the person we’re looking for. If it worries you, trust that instinct.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7947f857-080e-4a65-a93c-7fb4c8f2cfc6","title":"Sr. Customer Success Manager","department":"Client Services","team":"Customer Success","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-03T11:06:55.033+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/7947f857-080e-4a65-a93c-7fb4c8f2cfc6","applyUrl":"https://jobs.ashbyhq.com/instructure/7947f857-080e-4a65-a93c-7fb4c8f2cfc6/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are seeking a highly skilled and experienced Sr. Customer Success Manager (CSM) to join our Strategic HigherEd CSM team. This role is crucial for managing and nurturing relationships with our strategic members. The ideal candidate will possess a high-caliber skill set, a proven track record in strategic customer success, and the ability to drive engagement, adoption, and retention for a large base of key accounts. This individual will act as a trusted advisor, leveraging data and strategic planning to ensure our strategic members achieve maximum value from our platform.
Develop and execute strategic account plans to secure the health, growth, and retention of a portfolio of strategic members.
Own regular strategic executive business reviews (EBRs) with key stakeholders to align on goals, review performance, and identify expansion opportunities.
Monitor customer health metrics, identify risks early, and develop mitigation strategies before issues escalate.
Serve as the primary point of contact for strategic members, ensuring seamless communication and a consistently positive customer experience.
Working smarter with AI
Use generative AI tools to strengthen account knowledge, sharpen signal detection, and reduce time spent on administrative work, so you can spend more time on strategic customer conversations.
Bring new workflows and tools to the team.
Partner with CS leadership to identify where AI-augmented approaches can replace reactive, late-stage interventions with earlier, more strategic engagement.
Deeply understand each strategic member's business objectives, workflows, and desired outcomes to tailor success plans.
Drive product adoption and utilization across member organizations by providing strategic guidance and best practices.
Collaborate with Product Management to relay member feedback and advocate for improvements that benefit strategic users.
Share industry trends, emerging EdTech benchmarks, and peer-customer success stories to inspire strategic adoption.
Own the strategic health and growth trajectory of your portfolio, partnering closely with dedicated Renewal Reps, who lead the commercial renewal process.
Identify opportunities for upselling and cross-selling within existing strategic accounts and partner with the Sales team to drive these opportunities.
Maintain accurate and up-to-date documentation of all member interactions, success plans, and forecasts in the CRM.
Bachelor’s degree in Business, Education, Technology, or related field.
Five or more years of progressive experience in Customer Success, Account Management, or Sales within a SaaS environment; EdTech experience strongly preferred.
Proven success managing a substantial book of business and driving revenue outcomes through renewals, upsells, and expansions (e.g., portfolios of $3M+ annually).
Experience using generative AI tools (e.g., ChatGPT, Claude, Copilot) to scale customer communication, analyze churn data, and optimize account management workflows.
Exceptional communication, executive presence, and ability to influence stakeholders at all levels, including senior university leadership.
Strong proficiency with key operational tools (Salesforce, Gainsight, JIRA, Tableau, MS Office Suite).
Demonstrated ability to thrive in a high-growth, fast-paced environment, balancing strategic thinking with tactical execution.
Ability to travel 10–15% for customer engagements, conferences, and team events.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nWe are seeking a highly skilled and experienced Sr. Customer Success Manager (CSM) to join our Strategic HigherEd CSM team. This role is crucial for managing and nurturing relationships with our strategic members. The ideal candidate will possess a high-caliber skill set, a proven track record in strategic customer success, and the ability to drive engagement, adoption, and retention for a large base of key accounts. This individual will act as a trusted advisor, leveraging data and strategic planning to ensure our strategic members achieve maximum value from our platform.\n\n \n\n\nKEY RESPONSIBILITIES\n\n \n\n\nSTRATEGIC CUSTOMER SUCCESS MANAGEMENT\n\n - Develop and execute strategic account plans to secure the health, growth, and retention of a portfolio of strategic members.\n\n - Own regular strategic executive business reviews (EBRs) with key stakeholders to align on goals, review performance, and identify expansion opportunities.\n\n - Monitor customer health metrics, identify risks early, and develop mitigation strategies before issues escalate.\n\n - Serve as the primary point of contact for strategic members, ensuring seamless communication and a consistently positive customer experience.\n\n \n\nWorking smarter with AI\n\n - Use generative AI tools to strengthen account knowledge, sharpen signal detection, and reduce time spent on administrative work, so you can spend more time on strategic customer conversations.\n\n - Bring new workflows and tools to the team. \n\n - Partner with CS leadership to identify where AI-augmented approaches can replace reactive, late-stage interventions with earlier, more strategic engagement.\n\n \n\n\nDRIVING PRODUCT ADOPTION AND VALUE\n\n - Deeply understand each strategic member's business objectives, workflows, and desired outcomes to tailor success plans.\n\n - Drive product adoption and utilization across member organizations by providing strategic guidance and best practices.\n\n - Collaborate with Product Management to relay member feedback and advocate for improvements that benefit strategic users.\n\n - Share industry trends, emerging EdTech benchmarks, and peer-customer success stories to inspire strategic adoption.\n\n \n\n\nRETENTION AND GROWTH\n\n - Own the strategic health and growth trajectory of your portfolio, partnering closely with dedicated Renewal Reps, who lead the commercial renewal process.\n\n - Identify opportunities for upselling and cross-selling within existing strategic accounts and partner with the Sales team to drive these opportunities.\n\n - Maintain accurate and up-to-date documentation of all member interactions, success plans, and forecasts in the CRM.\n\n \n\n\nQUALIFICATIONS\n\n - Bachelor’s degree in Business, Education, Technology, or related field.\n\n - Five or more years of progressive experience in Customer Success, Account Management, or Sales within a SaaS environment; EdTech experience strongly preferred.\n\n - Proven success managing a substantial book of business and driving revenue outcomes through renewals, upsells, and expansions (e.g., portfolios of $3M+ annually).\n\n - Experience using generative AI tools (e.g., ChatGPT, Claude, Copilot) to scale customer communication, analyze churn data, and optimize account management workflows.\n\n - Exceptional communication, executive presence, and ability to influence stakeholders at all levels, including senior university leadership.\n\n - Strong proficiency with key operational tools (Salesforce, Gainsight, JIRA, Tableau, MS Office Suite).\n\n - Demonstrated ability to thrive in a high-growth, fast-paced environment, balancing strategic thinking with tactical execution.\n\n - Ability to travel 10–15% for customer engagements, conferences, and team events.\n\n \n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$80K – $90K","scrapeableCompensationSalarySummary":"$80K - $90K","compensationTiers":[{"id":"c001079d-8d85-40a8-b37a-556147b39144","tierSummary":"$80K – $90K","title":null,"additionalInformation":null,"components":[{"id":"28ccbc0c-1921-4f66-80f6-aaf700a05ecb","summary":"$80K – $90K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":80000,"maxValue":90000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":80000,"maxValue":90000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":40000,"maxValue":null}]}},{"id":"d36f43ef-5d99-4b62-a91e-a05a5e0c9cde","title":"Sr. Revenue Operations Analyst","department":"Sales & Marketing","team":"Revenue Operations","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-19T20:47:39.900+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/d36f43ef-5d99-4b62-a91e-a05a5e0c9cde","applyUrl":"https://jobs.ashbyhq.com/instructure/d36f43ef-5d99-4b62-a91e-a05a5e0c9cde/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Instructure is looking for a high-performing Senior Sales Operations Analyst to serve as the primary Sales Operations business partner for one of our North America (NORAM) Business Units. Reporting to the AMER Director of Sales Operations, this highly visible senior individual-contributor role will work closely with the Business Unit’s sales leadership team to improve forecast visibility, sales performance, and operational execution.
You will coordinate the operating cadence and deliver analytics for your assigned Business Unit, translating data into clear recommendations, identifying risks and growth opportunities, and partnering with Sales, Finance, Marketing, Customer Success, and other Revenue Operations teams. The ideal candidate combines strong analytical capabilities with sound business judgment, clear communication, and the ability to independently manage defined cross-functional workstreams.
This position can be worked remotely anywhere in the United States.
Serve as the primary Sales Operations partner and trusted advisor to the leadership team of an assigned NORAM Business Unit.
Coordinate the Business Unit’s recurring sales operating cadence, including weekly forecasting, pipeline reviews, monthly performance reviews, and quarterly business reviews.
Analyze bookings, pipeline coverage, conversion, sales productivity, attainment, and other key performance indicators to identify trends, risks, and opportunities.
Deliver actionable recommendations that help sales leadership improve forecast accuracy, pipeline health, seller productivity, and overall performance.
Support annual and in-year sales planning, including territory and account segmentation, coverage and capacity analysis, quota modeling, and headcount planning.
Conduct whitespace, account-potential, and customer-journey analyses to identify opportunities for acquisition, expansion, and improved seller productivity.
Partner with Finance, Marketing, Customer Success, Enablement, and Revenue Operations to align plans, metric definitions, priorities, and execution across the assigned Business Unit.
Maintain trusted reporting by monitoring CRM data quality, resolving reporting inconsistencies, and encouraging adherence to established sales processes and governance.
Translate business needs into clear analytics, reporting, process, and systems requirements, and partner with technical teams on solution design, testing, implementation, and adoption.
Identify opportunities to automate recurring reporting and streamline operational workflows.
Independently lead defined cross-functional projects and analytical workstreams from problem definition through recommendation and implementation.
Contribute to AMER-wide Sales Operations initiatives and share scalable practices across NORAM Business Units.
Three or more years of experience in Sales Operations, Revenue Operations, Business Analytics, or a related go-to-market analytical role, preferably within a SaaS or recurring-revenue business.
Experience supporting sales leaders as an operational or analytical business partner.
A strong understanding of B2B sales processes, pipeline management, forecasting, and sales performance metrics.
Strong proficiency with Excel or Google Sheets and experience using Salesforce for reporting, analysis, and sales-process support.
Experience building, maintaining, or interpreting dashboards using Tableau or a comparable business-intelligence platform.
Experience supporting territory design, account segmentation, quota planning, coverage analysis, or sales-capacity modeling.
The ability to synthesize complex information into clear insights, recommendations, and leadership-ready communications.
Sound business judgment and the ability to constructively evaluate assumptions using data and structured analysis.
Experience coordinating cross-functional projects, managing competing priorities, and delivering results with limited direction.
Strong written, verbal, and presentation skills, with the ability to communicate effectively with frontline teams and senior leadership.
High attention to detail and a demonstrated commitment to data accuracy, process discipline, and operational reliability.
A proactive, adaptable approach and the ability to succeed in a fast-paced, evolving environment.
Familiarity with SQL or experience using query-based data to support business analysis.
Experience working with Snowflake or another cloud data platform.
Experience improving or automating recurring reports and operational workflows.
Experience supporting acquisition, expansion, whitespace, or customer-journey analysis in a B2B SaaS environment.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nInstructure is looking for a high-performing Senior Sales Operations Analyst to serve as the primary Sales Operations business partner for one of our North America (NORAM) Business Units. Reporting to the AMER Director of Sales Operations, this highly visible senior individual-contributor role will work closely with the Business Unit’s sales leadership team to improve forecast visibility, sales performance, and operational execution.\n\nYou will coordinate the operating cadence and deliver analytics for your assigned Business Unit, translating data into clear recommendations, identifying risks and growth opportunities, and partnering with Sales, Finance, Marketing, Customer Success, and other Revenue Operations teams. The ideal candidate combines strong analytical capabilities with sound business judgment, clear communication, and the ability to independently manage defined cross-functional workstreams.\n\nThis position can be worked remotely anywhere in the United States.\n\n\n\n\nWHAT YOU’LL DO\n\n - Serve as the primary Sales Operations partner and trusted advisor to the leadership team of an assigned NORAM Business Unit.\n\n - Coordinate the Business Unit’s recurring sales operating cadence, including weekly forecasting, pipeline reviews, monthly performance reviews, and quarterly business reviews.\n\n - Analyze bookings, pipeline coverage, conversion, sales productivity, attainment, and other key performance indicators to identify trends, risks, and opportunities.\n\n - Deliver actionable recommendations that help sales leadership improve forecast accuracy, pipeline health, seller productivity, and overall performance.\n\n - Support annual and in-year sales planning, including territory and account segmentation, coverage and capacity analysis, quota modeling, and headcount planning.\n\n - Conduct whitespace, account-potential, and customer-journey analyses to identify opportunities for acquisition, expansion, and improved seller productivity.\n\n - Partner with Finance, Marketing, Customer Success, Enablement, and Revenue Operations to align plans, metric definitions, priorities, and execution across the assigned Business Unit.\n\n - Maintain trusted reporting by monitoring CRM data quality, resolving reporting inconsistencies, and encouraging adherence to established sales processes and governance.\n\n - Translate business needs into clear analytics, reporting, process, and systems requirements, and partner with technical teams on solution design, testing, implementation, and adoption.\n\n - Identify opportunities to automate recurring reporting and streamline operational workflows.\n\n - Independently lead defined cross-functional projects and analytical workstreams from problem definition through recommendation and implementation.\n\n - Contribute to AMER-wide Sales Operations initiatives and share scalable practices across NORAM Business Units.\n\n\nWHAT YOU’LL NEED\n\n - Three or more years of experience in Sales Operations, Revenue Operations, Business Analytics, or a related go-to-market analytical role, preferably within a SaaS or recurring-revenue business.\n\n - Experience supporting sales leaders as an operational or analytical business partner.\n\n - A strong understanding of B2B sales processes, pipeline management, forecasting, and sales performance metrics.\n\n - Strong proficiency with Excel or Google Sheets and experience using Salesforce for reporting, analysis, and sales-process support.\n\n - Experience building, maintaining, or interpreting dashboards using Tableau or a comparable business-intelligence platform.\n\n - Experience supporting territory design, account segmentation, quota planning, coverage analysis, or sales-capacity modeling.\n\n - The ability to synthesize complex information into clear insights, recommendations, and leadership-ready communications.\n\n - Sound business judgment and the ability to constructively evaluate assumptions using data and structured analysis.\n\n - Experience coordinating cross-functional projects, managing competing priorities, and delivering results with limited direction.\n\n - Strong written, verbal, and presentation skills, with the ability to communicate effectively with frontline teams and senior leadership.\n\n - High attention to detail and a demonstrated commitment to data accuracy, process discipline, and operational reliability.\n\n - A proactive, adaptable approach and the ability to succeed in a fast-paced, evolving environment.\n\n\nPREFERRED QUALIFICATIONS\n\n - Familiarity with SQL or experience using query-based data to support business analysis.\n\n - Experience working with Snowflake or another cloud data platform.\n\n - Experience improving or automating recurring reports and operational workflows.\n\n - Experience supporting acquisition, expansion, whitespace, or customer-journey analysis in a B2B SaaS environment.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$80K – $100K","scrapeableCompensationSalarySummary":"$80K - $100K","compensationTiers":[{"id":"c250378d-b8c9-4cae-990e-dc9b09cb3a81","tierSummary":"Estimated base salary $80K – $100K","title":null,"additionalInformation":null,"components":[{"id":"fd637886-674a-4b62-a546-f4b81e729158","summary":"Estimated base salary $80K – $100K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":80000,"maxValue":100000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":80000,"maxValue":100000}]}},{"id":"9c4801e4-c07c-40d1-941d-7e896edbb3f6","title":"Hybrid Sales Development Rep","department":"Sales & Marketing","team":"Business Development","employmentType":"FullTime","location":"Salt Lake City, Utah","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-26T19:31:47.474+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"84121","addressRegion":"Utah","addressCountry":"United States","addressLocality":"Salt Lake City"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/9c4801e4-c07c-40d1-941d-7e896edbb3f6","applyUrl":"https://jobs.ashbyhq.com/instructure/9c4801e4-c07c-40d1-941d-7e896edbb3f6/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Hybrid Sales Development Representative
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We’re looking for a Hybrid Sales Development Representative (SDR) to generate qualified pipeline across both inbound and outbound sales motions within an assigned territory. As a Hybrid SDR, you will own the front end of the customer journey for your territory. You’ll respond to and qualify inbound interest while proactively prospecting into organizations and accounts that align with our ideal customer profile. You’ll partner closely with your dedicated Drive Team, including a Sales Rep and Customer Success Manager (CSM), to develop territory strategy, prioritize accounts, create meaningful sales conversations, and generate high-quality pipeline.
SDRs at Instructure are often the first impression a prospective customer has of our company. This role requires strong communication, curiosity, and storytelling. You’ll seek to understand each customer’s unique context, uncover pain points, and connect the right Instructure solutions directly to their goals. Our best SDRs create value through thoughtful discovery and personalized engagement — not just activity.
Your Focus Area
Higher Education: Support colleges and universities by understanding institutional priorities and learner needs. Engage both inbound prospects and proactively prospect across your assigned territory, using clear communication and thoughtful discovery to connect solutions to the outcomes that matter most for students, faculty, and administrators.
What You’ll Do
Own pipeline generation across an assigned territory, balancing inbound leads and proactive outbound prospecting based on business priorities and buyer intent.
Respond quickly and thoughtfully to inbound interest, qualifying prospects, understanding their needs, and determining the appropriate next step.
Proactively prospect into accounts and organizations within your territory that align with our ideal customer profile.
Partner directly with your Drive Team to develop territory and account strategies, prioritize opportunities, and align on follow-up plans.
Execute personalized outreach across email, phone, and social channels using a research-based, value-driven approach.
Deliver a strong buyer experience through clear communication, thoughtful storytelling, and relevant discovery.
Run discovery conversations that uncover customer goals, challenges, and priorities, then connect those needs to relevant Instructure solutions.
Generate pipeline that becomes qualified pipeline — validated by the Sales Rep and moved into active working pipeline.
Prioritize prospects based on inbound intent, account potential, engagement, territory priorities, and other relevant signals.
Build personalized messaging and sequences that reflect buyer context, industry language, and account priorities.
Maintain strong CRM hygiene and accurate activity tracking to support reporting, forecasting, and effective territory coverage.
Collaborate closely with Sales, Customer Success, Marketing, and other cross-functional partners to create a seamless customer experience.
Apply coaching, test new approaches, and continuously improve conversion through iteration and data-driven insights.
What We’re Looking For
Growth mindset: You take initiative, learn quickly, and build your own path to success.
Coachability: You actively seek feedback and apply it to improve your performance.
Quality-focused: You care about creating pipeline that moves forward — not just generating activity.
Customer-focused: You’re curious about people and organizations and can connect their challenges to meaningful solutions.
Prioritization: You can effectively balance inbound demand with proactive outbound prospecting and know where to focus your time.
Team-first: You collaborate openly with SDR peers and your Drive Team partners.
Problem solving: You overcome objections and tailor your approach to each prospect and account.
Resilience & persistence: You stay strategic and intentional through rejection, changing priorities, and longer sales cycles.
Time management: You prioritize effectively, manage competing demands, and consistently follow through.
Qualifications
Experience in sales development, outbound prospecting, inbound lead qualification, or a similar customer-facing sales role.
Ability to work in-person from our Salt Lake City office at least 2 days a week
Strong written and verbal communication skills.
Comfort working across both inbound and outbound sales motions.
Comfort working in modern sales tools and workflows, including: Salesforce, Outreach, Demandbase, LinkedIn Sales Navigator, Zoom, Slack and Google Suite
Ability to work independently in a remote environment while staying aligned to shared goals.
Track record of meeting goals and driving outcomes.
Success in This Role Looks Like
Consistently generating high-quality pipeline through a balanced inbound and outbound approach.
Effectively prioritizing inbound demand and proactive prospecting based on territory needs, buyer intent, and account potential.
Strong territory ownership, including consistent account coverage and thoughtful prioritization.
Strong Drive Team partnership through shared strategy, consistent follow-up, and high-quality handoffs.
Discovery conversations that lead to meaningful buyer engagement and clear next steps.
Personalized messaging that resonates with prospects and improves conversion over time.
A strong buyer experience from the first interaction through handoff to the Sales Rep.
Accurate CRM hygiene and dependable territory coverage.
Continuous improvement through coaching, experimentation, and data-driven decision making.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nHybrid Sales Development Representative\n\n \n\nAt Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n \n\nWe’re looking for a Hybrid Sales Development Representative (SDR) to generate qualified pipeline across both inbound and outbound sales motions within an assigned territory. As a Hybrid SDR, you will own the front end of the customer journey for your territory. You’ll respond to and qualify inbound interest while proactively prospecting into organizations and accounts that align with our ideal customer profile. You’ll partner closely with your dedicated Drive Team, including a Sales Rep and Customer Success Manager (CSM), to develop territory strategy, prioritize accounts, create meaningful sales conversations, and generate high-quality pipeline.\n\n \n\nSDRs at Instructure are often the first impression a prospective customer has of our company. This role requires strong communication, curiosity, and storytelling. You’ll seek to understand each customer’s unique context, uncover pain points, and connect the right Instructure solutions directly to their goals. Our best SDRs create value through thoughtful discovery and personalized engagement — not just activity.\n\n \n\nYour Focus Area\n\n \n\n - Higher Education: Support colleges and universities by understanding institutional priorities and learner needs. Engage both inbound prospects and proactively prospect across your assigned territory, using clear communication and thoughtful discovery to connect solutions to the outcomes that matter most for students, faculty, and administrators.\n\n \n\nWhat You’ll Do\n\n \n\n - Own pipeline generation across an assigned territory, balancing inbound leads and proactive outbound prospecting based on business priorities and buyer intent.\n\n - Respond quickly and thoughtfully to inbound interest, qualifying prospects, understanding their needs, and determining the appropriate next step.\n\n - Proactively prospect into accounts and organizations within your territory that align with our ideal customer profile.\n\n - Partner directly with your Drive Team to develop territory and account strategies, prioritize opportunities, and align on follow-up plans.\n\n - Execute personalized outreach across email, phone, and social channels using a research-based, value-driven approach.\n\n - Deliver a strong buyer experience through clear communication, thoughtful storytelling, and relevant discovery.\n\n - Run discovery conversations that uncover customer goals, challenges, and priorities, then connect those needs to relevant Instructure solutions.\n\n - Generate pipeline that becomes qualified pipeline — validated by the Sales Rep and moved into active working pipeline.\n\n - Prioritize prospects based on inbound intent, account potential, engagement, territory priorities, and other relevant signals.\n\n - Build personalized messaging and sequences that reflect buyer context, industry language, and account priorities.\n\n - Maintain strong CRM hygiene and accurate activity tracking to support reporting, forecasting, and effective territory coverage.\n\n - Collaborate closely with Sales, Customer Success, Marketing, and other cross-functional partners to create a seamless customer experience.\n\n - Apply coaching, test new approaches, and continuously improve conversion through iteration and data-driven insights.\n\n \n\nWhat We’re Looking For\n\n \n\n - Growth mindset: You take initiative, learn quickly, and build your own path to success.\n\n - Coachability: You actively seek feedback and apply it to improve your performance.\n\n - Quality-focused: You care about creating pipeline that moves forward — not just generating activity.\n\n - Customer-focused: You’re curious about people and organizations and can connect their challenges to meaningful solutions.\n\n - Prioritization: You can effectively balance inbound demand with proactive outbound prospecting and know where to focus your time.\n\n - Team-first: You collaborate openly with SDR peers and your Drive Team partners.\n\n - Problem solving: You overcome objections and tailor your approach to each prospect and account.\n\n - Resilience & persistence: You stay strategic and intentional through rejection, changing priorities, and longer sales cycles.\n\n - Time management: You prioritize effectively, manage competing demands, and consistently follow through.\n\n \n\nQualifications\n\n \n\n - Experience in sales development, outbound prospecting, inbound lead qualification, or a similar customer-facing sales role.\n\n - Ability to work in-person from our Salt Lake City office at least 2 days a week\n\n - Strong written and verbal communication skills.\n\n - Comfort working across both inbound and outbound sales motions.\n\n - Comfort working in modern sales tools and workflows, including: Salesforce, Outreach, Demandbase, LinkedIn Sales Navigator, Zoom, Slack and Google Suite\n\n - Ability to work independently in a remote environment while staying aligned to shared goals.\n\n - Track record of meeting goals and driving outcomes.\n\n \n\nSuccess in This Role Looks Like\n\n \n\n - Consistently generating high-quality pipeline through a balanced inbound and outbound approach.\n\n - Effectively prioritizing inbound demand and proactive prospecting based on territory needs, buyer intent, and account potential.\n\n - Strong territory ownership, including consistent account coverage and thoughtful prioritization.\n\n - Strong Drive Team partnership through shared strategy, consistent follow-up, and high-quality handoffs.\n\n - Discovery conversations that lead to meaningful buyer engagement and clear next steps.\n\n - Personalized messaging that resonates with prospects and improves conversion over time.\n\n - A strong buyer experience from the first interaction through handoff to the Sales Rep.\n\n - Accurate CRM hygiene and dependable territory coverage.\n\n - Continuous improvement through coaching, experimentation, and data-driven decision making.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$52,530 – $61,800 • Offers Commission","scrapeableCompensationSalarySummary":"$52,530 - $61,800","compensationTiers":[{"id":"47adfa8f-eb7a-41db-9e03-267cb14db831","tierSummary":"$52,530 – $61,800 • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"8958f995-ee09-494f-a634-606470eb33f2","summary":"$52,530 – $61,800","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":52530,"maxValue":61800},{"id":"0da1a9b2-b1e6-4e08-a549-651afc51eaa7","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":52530,"maxValue":61800},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b2b13fea-9818-4ced-985c-8292547c7354","title":"Senior Machine Learning Engineer, Learner Modeling","department":"Research & Development","team":"Engineering","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-24T12:54:04.622+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/b2b13fea-9818-4ced-985c-8292547c7354","applyUrl":"https://jobs.ashbyhq.com/instructure/b2b13fea-9818-4ced-985c-8292547c7354/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Our AI team is where a lot of that gets built: applying advanced AI to real problems in learning, and turning research into product capabilities that educators and students use every day.
We're looking for a Senior Machine Learning Engineer to build and own the learner models behind our mastery and progression capabilities. You'll design the models, build the pipelines that train and score them, and own their quality once they're running in production.
You'll partner with our learning scientists on what these models should measure, and with our infrastructure team on deployment and operations.
Design and build learner models, including knowledge tracing and longitudinal approaches, that power mastery and progression features surfaced to learners and educators
Shape the data foundation for learner modeling: define which signals matter, and build the datasets your models depend on
Translate mastery and progression definitions into model targets and evaluation criteria, working with learning scientists and product partners
Build estimation and scoring approaches that hold up on sparse, noisy, and evolving behavioral data
Own your models in production: training and scoring pipelines, testing, versioning, and monitoring quality once they're live
Explain model behavior, assumptions, and limitations clearly to product, engineering, and learning partners
Six or more years in applied machine learning, machine learning engineering, or applied research, with ownership of models shipped into real products
Depth in at least one of: sequence modeling, latent-variable or probabilistic modeling, temporal modeling, Bayesian methods, or calibration of model outputs, applied to data that changes over time
Strong Python and production engineering skills: you write the pipelines that train and score your models, and you've shipped models that run on a schedule and serve predictions to real users
Strong evaluation instincts around calibration, uncertainty, stability, fairness, interpretability, and validation strategy
Experience with recommender systems, user-state modeling, or personalization at scale
Experience with knowledge tracing, psychometrics, educational measurement, or adaptive learning systems
Experience combining structured knowledge representations, such as skills, standards, or concept graphs, with learner models
Experience designing experiments or observational validation strategies to test whether a model reflects reality
Onsite Collaboration Requirement: This role requires working onsite on Tuesday and Wednesday, with Thursday strongly encouraged as part of our company’s in-person collaboration model.
Join us and help shape the future of education by turning cutting-edge AI into reliable product capabilities.
At Instructure, we're on a mission to help educators and students learn together, anytime, anywhere, and however works best. You'll join our research-driven team tackling education's biggest challenges with cutting-edge technology.
We value diversity, creativity, and passion, and invest in our teams through mentorship, hack weeks, internal conferences, and a culture where innovation thrives. Here, you'll have the chance to build the next generation of LMS features that make a real impact on students and teachers, and do it in a collaborative, supportive environment that encourages experimentation and growth.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nOur AI team is where a lot of that gets built: applying advanced AI to real problems in learning, and turning research into product capabilities that educators and students use every day.\n\nWe're looking for a Senior Machine Learning Engineer to build and own the learner models behind our mastery and progression capabilities. You'll design the models, build the pipelines that train and score them, and own their quality once they're running in production.\n\nYou'll partner with our learning scientists on what these models should measure, and with our infrastructure team on deployment and operations.\n\n\n\n\nWHAT YOU'LL DO\n\n - Design and build learner models, including knowledge tracing and longitudinal approaches, that power mastery and progression features surfaced to learners and educators\n\n - Shape the data foundation for learner modeling: define which signals matter, and build the datasets your models depend on\n\n - Translate mastery and progression definitions into model targets and evaluation criteria, working with learning scientists and product partners\n\n - Build estimation and scoring approaches that hold up on sparse, noisy, and evolving behavioral data\n\n - Own your models in production: training and scoring pipelines, testing, versioning, and monitoring quality once they're live\n\n - Explain model behavior, assumptions, and limitations clearly to product, engineering, and learning partners\n \n \n\n\nWHAT YOU'LL NEED\n\n - Six or more years in applied machine learning, machine learning engineering, or applied research, with ownership of models shipped into real products\n\n - Depth in at least one of: sequence modeling, latent-variable or probabilistic modeling, temporal modeling, Bayesian methods, or calibration of model outputs, applied to data that changes over time\n\n - Strong Python and production engineering skills: you write the pipelines that train and score your models, and you've shipped models that run on a schedule and serve predictions to real users\n\n - Strong evaluation instincts around calibration, uncertainty, stability, fairness, interpretability, and validation strategy\n \n \n\n\nIT WOULD BE A BONUS IF YOU HAD\n\n - Experience with recommender systems, user-state modeling, or personalization at scale\n\n - Experience with knowledge tracing, psychometrics, educational measurement, or adaptive learning systems\n\n - Experience combining structured knowledge representations, such as skills, standards, or concept graphs, with learner models\n\n - Experience designing experiments or observational validation strategies to test whether a model reflects reality\n\nOnsite Collaboration Requirement: This role requires working onsite on Tuesday and Wednesday, with Thursday strongly encouraged as part of our company’s in-person collaboration model.\n\n\n\n\nWHY JOIN US\n\nJoin us and help shape the future of education by turning cutting-edge AI into reliable product capabilities.\n\nAt Instructure, we're on a mission to help educators and students learn together, anytime, anywhere, and however works best. You'll join our research-driven team tackling education's biggest challenges with cutting-edge technology.\n\nWe value diversity, creativity, and passion, and invest in our teams through mentorship, hack weeks, internal conferences, and a culture where innovation thrives. Here, you'll have the chance to build the next generation of LMS features that make a real impact on students and teachers, and do it in a collaborative, supportive environment that encourages experimentation and growth.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 1.5M – HUF 2.2M per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"858a5b1b-5fb6-45e9-afba-d236081807cd","tierSummary":"HUF 1.5M – HUF 2.2M per month","title":null,"additionalInformation":null,"components":[{"id":"a4c0a326-3afb-4771-9454-8d7fd251936d","summary":"HUF 1.5M – HUF 2.2M per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1500000,"maxValue":2200000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1500000,"maxValue":2200000}]}},{"id":"bd3ccf27-fe4b-4382-a446-fd735a277e57","title":"Senior Infrastructure Engineer, AI/ML Systems","department":"Research & Development","team":"Engineering","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-24T13:07:44.277+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/bd3ccf27-fe4b-4382-a446-fd735a277e57","applyUrl":"https://jobs.ashbyhq.com/instructure/bd3ccf27-fe4b-4382-a446-fd735a277e57/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Our AI team is where a lot of that gets built: applying advanced AI to real problems in learning, and turning research into product capabilities that educators and students use every day.
This is a hands-on delivery role. You'll build the deployment path that takes models and AI services from prototype to production, and you'll keep them running once they're there. You'll be one of two engineers who own infrastructure for this team, which means wide scope, real ownership, and direct influence over how we build.
You'll work closely with data scientists, applied AI engineers, and product partners to turn advanced AI ideas into reliable product capabilities used at scale.
Build and operate deployment pipelines for AI services, covering CI/CD, infrastructure-as-code, environment promotion, and rollback
Deploy and operate model serving, batch scoring, and orchestration pipelines across development, staging, and production
Partner with data scientists and applied AI engineers to take prototypes into production, including system design for net-new services
Own production reliability for AI services: monitoring, alerting, debugging, performance, and cost
Spot repeated patterns and turn them into reusable templates, so the team can ship its second and third variant of something without rebuilding it
Six or more years in infrastructure, DevOps, platform, or ML engineering, with ownership of systems running in production
Deep hands-on experience across a wide range of AWS services, including compute, networking, storage, deployment, and monitoring
Infrastructure-as-code experience (Terraform, CDK, or CloudFormation)
Experience with containers and modern deployment patterns (Docker required, Kubernetes or ECS/EKS a plus), applied to CI/CD pipelines you've designed and operated for production services
Experience with orchestration and workflow tooling (Airflow, Dagster, Argo, Step Functions, or similar)
Comfort working through ambiguity and collaborating directly with data scientists and researchers
Experience with ML platform components and data pipeline orchestration at scale
Experience running LLM-based or retrieval-based systems in production
Experience operating specialized data stores, including graph databases
Experience building internal tooling, templates, or reference implementations that other engineers adopted
Onsite Collaboration Requirement: This role requires working onsite on Tuesday and Wednesday, with Thursday strongly encouraged as part of our company’s in-person collaboration model.
Join us and help shape the future of education by turning cutting-edge AI into reliable product capabilities.
At Instructure, we're on a mission to help educators and students learn together, anytime, anywhere, and however works best. You'll join our research-driven team tackling education's biggest challenges with cutting-edge technology.
We value diversity, creativity, and passion, and invest in our teams through mentorship, hack weeks, internal conferences, and a culture where innovation thrives. Here, you'll have the chance to build the next generation of LMS features that make a real impact on students and teachers, and do it in a collaborative, supportive environment that encourages experimentation and growth.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nOur AI team is where a lot of that gets built: applying advanced AI to real problems in learning, and turning research into product capabilities that educators and students use every day.\n\nThis is a hands-on delivery role. You'll build the deployment path that takes models and AI services from prototype to production, and you'll keep them running once they're there. You'll be one of two engineers who own infrastructure for this team, which means wide scope, real ownership, and direct influence over how we build.\n\nYou'll work closely with data scientists, applied AI engineers, and product partners to turn advanced AI ideas into reliable product capabilities used at scale.\n\n\n\n\nWHAT YOU'LL DO\n\n - Build and operate deployment pipelines for AI services, covering CI/CD, infrastructure-as-code, environment promotion, and rollback\n\n - Deploy and operate model serving, batch scoring, and orchestration pipelines across development, staging, and production\n\n - Partner with data scientists and applied AI engineers to take prototypes into production, including system design for net-new services\n\n - Own production reliability for AI services: monitoring, alerting, debugging, performance, and cost\n\n - Spot repeated patterns and turn them into reusable templates, so the team can ship its second and third variant of something without rebuilding it\n \n \n\n\nWHAT YOU'LL NEED\n\n - Six or more years in infrastructure, DevOps, platform, or ML engineering, with ownership of systems running in production\n\n - Deep hands-on experience across a wide range of AWS services, including compute, networking, storage, deployment, and monitoring\n\n - Infrastructure-as-code experience (Terraform, CDK, or CloudFormation)\n\n - Experience with containers and modern deployment patterns (Docker required, Kubernetes or ECS/EKS a plus), applied to CI/CD pipelines you've designed and operated for production services\n\n - Experience with orchestration and workflow tooling (Airflow, Dagster, Argo, Step Functions, or similar)\n\n - Comfort working through ambiguity and collaborating directly with data scientists and researchers\n \n \n\n\nIT WOULD BE A BONUS IF YOU HAD\n\n - Experience with ML platform components and data pipeline orchestration at scale\n\n - Experience running LLM-based or retrieval-based systems in production\n\n - Experience operating specialized data stores, including graph databases\n\n - Experience building internal tooling, templates, or reference implementations that other engineers adopted\n\n\n\nOnsite Collaboration Requirement: This role requires working onsite on Tuesday and Wednesday, with Thursday strongly encouraged as part of our company’s in-person collaboration model.\n\n \n\n\n\n\nWHY JOIN US\n\nJoin us and help shape the future of education by turning cutting-edge AI into reliable product capabilities.\n\nAt Instructure, we're on a mission to help educators and students learn together, anytime, anywhere, and however works best. You'll join our research-driven team tackling education's biggest challenges with cutting-edge technology.\n\nWe value diversity, creativity, and passion, and invest in our teams through mentorship, hack weeks, internal conferences, and a culture where innovation thrives. Here, you'll have the chance to build the next generation of LMS features that make a real impact on students and teachers, and do it in a collaborative, supportive environment that encourages experimentation and growth.\n\n\n\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 1.5M – HUF 2.2M per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"381d5471-9b57-42b9-9914-08b90941bc3a","tierSummary":"HUF 1.5M – HUF 2.2M per month","title":null,"additionalInformation":null,"components":[{"id":"2b4f72e1-8ab4-4186-a296-856953963edc","summary":"HUF 1.5M – HUF 2.2M per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1500000,"maxValue":2200000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1500000,"maxValue":2200000}]}},{"id":"664fc720-1c4f-4406-8b40-c7276f53bd2c","title":"Senior Software Engineer, Data","department":"Research & Development","team":"Engineering","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-24T13:09:12.138+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/664fc720-1c4f-4406-8b40-c7276f53bd2c","applyUrl":"https://jobs.ashbyhq.com/instructure/664fc720-1c4f-4406-8b40-c7276f53bd2c/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Our AI team is where a lot of that gets built: applying advanced AI to real problems in learning, and turning research into product capabilities that educators and students use every day.
We're building the data platform behind our AI features: the models, pipelines, and services that hold the data those features depend on. This role owns it in production.
You’ll design the data models, build the services and pipelines that keep them current, and ensure they remain reliable as usage and complexity grow. This is backend and data engineering for systems where getting the structure of the data right is the core challenge.
You'll work alongside data scientists and applied AI engineers who build on what you own, and with our infrastructure team on deployment and operations.
Own the data models and storage architecture behind our AI systems, across relational, graph, and retrieval-oriented data
Build and operate the APIs, backend services, and pipelines that keep that data current and accessible
Design reliable ingestion and update workflows, including incremental processing, schema changes, and safe backfills
Own data correctness, query performance, and scalability as volume and complexity grow
Turn prototypes into production-ready data services, scoring workflows, and retrieval components
Diagnose production issues and improve reliability, observability, and operational efficiency
Six or more years of experience building and operating production backend, data, or distributed systems
Strong production Python and SQL, including experience building APIs, designing schemas, optimizing queries, and working with large or complex datasets
Deep experience with relational data systems and strong judgment about when graph or other specialized databases are the right choice
Experience building reliable ingestion and update pipelines, including incremental processing, data-quality checks, schema changes, and safe backfills
Experience designing production services with clear API contracts, versioning, error handling, and performance considerations
Hands-on experience deploying and operating services in AWS using containers, CI/CD, monitoring, and production debugging tools
Strong engineering practices around testing, code review, observability, documentation, and maintaining systems that other teams depend on
Deep experience operating a graph database in production, including traversal performance and query tuning at scale
Experience with versioned, bitemporal, or event-sourced data systems
Experience with vector search or semantic retrieval components (pgvector, OpenSearch, Pinecone, or similar)
Experience with multi-tenant data design and per-tenant isolation
Onsite Collaboration Requirement: This role requires working onsite on Tuesday and Wednesday, with Thursday strongly encouraged as part of our company’s in-person collaboration model.
Join us and help shape the future of education by turning cutting-edge AI into reliable product capabilities.
At Instructure, we're on a mission to help educators and students learn together, anytime, anywhere, and however works best. You'll join our research-driven team tackling education's biggest challenges with cutting-edge technology.
We value diversity, creativity, and passion, and invest in our teams through mentorship, hack weeks, internal conferences, and a culture where innovation thrives. Here, you'll have the chance to build the next generation of LMS features that make a real impact on students and teachers, and do it in a collaborative, supportive environment that encourages experimentation and growth.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nOur AI team is where a lot of that gets built: applying advanced AI to real problems in learning, and turning research into product capabilities that educators and students use every day.\n\nWe're building the data platform behind our AI features: the models, pipelines, and services that hold the data those features depend on. This role owns it in production.\n\nYou’ll design the data models, build the services and pipelines that keep them current, and ensure they remain reliable as usage and complexity grow. This is backend and data engineering for systems where getting the structure of the data right is the core challenge.\n\nYou'll work alongside data scientists and applied AI engineers who build on what you own, and with our infrastructure team on deployment and operations.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the data models and storage architecture behind our AI systems, across relational, graph, and retrieval-oriented data\n\n - Build and operate the APIs, backend services, and pipelines that keep that data current and accessible\n\n - Design reliable ingestion and update workflows, including incremental processing, schema changes, and safe backfills\n\n - Own data correctness, query performance, and scalability as volume and complexity grow\n\n - Turn prototypes into production-ready data services, scoring workflows, and retrieval components\n\n - Diagnose production issues and improve reliability, observability, and operational efficiency\n\n\n\n\nWHAT YOU'LL NEED\n\n - Six or more years of experience building and operating production backend, data, or distributed systems\n\n - Strong production Python and SQL, including experience building APIs, designing schemas, optimizing queries, and working with large or complex datasets\n\n - Deep experience with relational data systems and strong judgment about when graph or other specialized databases are the right choice\n\n - Experience building reliable ingestion and update pipelines, including incremental processing, data-quality checks, schema changes, and safe backfills\n\n - Experience designing production services with clear API contracts, versioning, error handling, and performance considerations\n\n - Hands-on experience deploying and operating services in AWS using containers, CI/CD, monitoring, and production debugging tools\n\n - Strong engineering practices around testing, code review, observability, documentation, and maintaining systems that other teams depend on\n \n \n\n\nIT WOULD BE A BONUS IF YOU HAD\n\n - Deep experience operating a graph database in production, including traversal performance and query tuning at scale\n\n - Experience with versioned, bitemporal, or event-sourced data systems\n\n - Experience with vector search or semantic retrieval components (pgvector, OpenSearch, Pinecone, or similar)\n\n - Experience with multi-tenant data design and per-tenant isolation\n\n\n\nOnsite Collaboration Requirement: This role requires working onsite on Tuesday and Wednesday, with Thursday strongly encouraged as part of our company’s in-person collaboration model.\n\n \n\n\n\n\nWHY JOIN US\n\nJoin us and help shape the future of education by turning cutting-edge AI into reliable product capabilities.\n\nAt Instructure, we're on a mission to help educators and students learn together, anytime, anywhere, and however works best. You'll join our research-driven team tackling education's biggest challenges with cutting-edge technology.\n\nWe value diversity, creativity, and passion, and invest in our teams through mentorship, hack weeks, internal conferences, and a culture where innovation thrives. Here, you'll have the chance to build the next generation of LMS features that make a real impact on students and teachers, and do it in a collaborative, supportive environment that encourages experimentation and growth.\n\n\n\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 1.5M – HUF 2.2M per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"d0c44aa6-bcb8-41db-a6f3-91146e455cf9","tierSummary":"HUF 1.5M – HUF 2.2M per month","title":null,"additionalInformation":null,"components":[{"id":"b517d813-68f7-442c-85ef-cfd52702918a","summary":"HUF 1.5M – HUF 2.2M per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1500000,"maxValue":2200000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1500000,"maxValue":2200000}]}},{"id":"e1074e38-6451-4399-8d76-aa00b69e0b63","title":"Senior Account Executive - Canvas - BizGov","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-11T20:29:53.998+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/e1074e38-6451-4399-8d76-aa00b69e0b63","applyUrl":"https://jobs.ashbyhq.com/instructure/e1074e38-6451-4399-8d76-aa00b69e0b63/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Senior Account Executive
Instructure, Inc. is seeking a Senior Account Executive to drive revenue growth and expand relationships with key clients in the BizGov sector. In this role, you will focus on strategic sales initiatives and play a crucial part in growing Instructure's presence within your assigned territory or market segment.
What you will be doing:
Develop and execute comprehensive sales strategies to achieve and exceed sales quotas
Manage and grow a portfolio of key accounts, identifying opportunities for upselling and cross-selling Instructure’s suite of products (such as Canvas, MasteryConnect, and Elevate)
Prospect and qualify new business opportunities
Conduct presentations and product demonstrations to C-level executives and key stakeholders
Negotiate and close complex contracts, ensuring alignment with company and customer needs
Build and maintain strong, long-lasting customer relationships
Collaborate with marketing, product, and customer success teams to ensure a seamless customer experience
Provide accurate sales forecasting and manage your pipeline using CRM tools
Maintain up-to-date knowledge of industry trends, the competitive landscape, and Instructure products
Represent Instructure at industry events and conferences
What you will need to know/have:
5+ years of successful experience in enterprise software sales
Proven track record of consistently exceeding sales quotas
Experience managing full sales cycles—from prospecting to closing
Excellent communication, presentation, and negotiation skills
Proficiency with CRM software (such as Salesforce) and sales productivity tools
Ability to work independently and collaboratively
Strong analytical and problem-solving skills
Willingness to travel up to 50%
Bachelor’s degree in Business, Marketing, or a related field
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nSenior Account Executive\n\n \n\nInstructure, Inc. is seeking a Senior Account Executive to drive revenue growth and expand relationships with key clients in the BizGov sector. In this role, you will focus on strategic sales initiatives and play a crucial part in growing Instructure's presence within your assigned territory or market segment.\n\n \n\nWhat you will be doing:\n\n \n\n - Develop and execute comprehensive sales strategies to achieve and exceed sales quotas\n\n - Manage and grow a portfolio of key accounts, identifying opportunities for upselling and cross-selling Instructure’s suite of products (such as Canvas, MasteryConnect, and Elevate)\n\n - Prospect and qualify new business opportunities\n\n - Conduct presentations and product demonstrations to C-level executives and key stakeholders\n\n - Negotiate and close complex contracts, ensuring alignment with company and customer needs\n\n - Build and maintain strong, long-lasting customer relationships\n\n - Collaborate with marketing, product, and customer success teams to ensure a seamless customer experience\n\n - Provide accurate sales forecasting and manage your pipeline using CRM tools\n\n - Maintain up-to-date knowledge of industry trends, the competitive landscape, and Instructure products\n\n - Represent Instructure at industry events and conferences\n\n \n\nWhat you will need to know/have:\n\n \n\n - 5+ years of successful experience in enterprise software sales\n\n - Proven track record of consistently exceeding sales quotas\n\n - Experience managing full sales cycles—from prospecting to closing\n\n - Excellent communication, presentation, and negotiation skills\n\n - Proficiency with CRM software (such as Salesforce) and sales productivity tools\n\n - Ability to work independently and collaboratively\n\n - Strong analytical and problem-solving skills\n\n - Willingness to travel up to 50%\n\n - Bachelor’s degree in Business, Marketing, or a related field\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$90K – $125K • $90K – $125K Commission","scrapeableCompensationSalarySummary":"$90K - $125K","compensationTiers":[{"id":"39916bca-0207-4220-ac04-f67ba1477e77","tierSummary":"$90K – $125K • $90K – $125K Commission","title":null,"additionalInformation":null,"components":[{"id":"d7db343b-1d2b-477e-ab5d-3e4050d7d519","summary":"$90K – $125K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":125000},{"id":"5e78973a-57a5-4a65-b9b0-469742db6aa8","summary":"$90K – $125K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":125000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":125000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":125000}]}},{"id":"6ac72011-6515-4506-9507-9a239d4da9a5","title":"L1 Support Engineer - Spanish Bilingual","department":"Client Services","team":"Support","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T17:28:01.441+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/6ac72011-6515-4506-9507-9a239d4da9a5","applyUrl":"https://jobs.ashbyhq.com/instructure/6ac72011-6515-4506-9507-9a239d4da9a5/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
The Instructure Technical Support group is responsible for providing technical assistance to the end-users of Canvas, our cutting-edge LMS software. This role supports end users of Canvas, learning management systems administrators and corporate users. Provide troubleshooting and technical support via phone, web-based tools, and e-mail. Advise clients regarding the product's use and address specific user issues. During problem escalations, act as a liaison between customers and Tier 2 Support. They will assist the clients from issue initiation through resolution or escalation.
What you will be doing:
Work tickets via web-based ticketing system, phone, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins)
When working tickets:
Validate and clarify the issue reported
Answer how-to questions
Fix end-user issues that are resolvable through the Canvas user interface
Replicate, troubleshoot, and describe simple bugs
Keep thorough, clear, and complete records in the ticketing system of all actions taken
Escalate tickets not resolvable at the L1 level to the L2 Support team
Levitate desk chair across the room.
Be friendly, efficient, and dependable, and always provide timely updates to users
When assigned, create documentation of Support processes
Perform other duties as assigned by supervisor
Other duties as assigned by the supervisor (such as locating Waldo or Carmen Sandiego).
Here is what you will need to know/have:
Ability to read, write and speak fluently in English and Spanish
Strong technical, troubleshooting, and analytical skills
Proven ability to function in a self-directed environment
Ability to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success
Ability to think quickly, communicate positively (even when sharing bad news), work proactively, and readily embrace change
Ability to handle clients professionally during all interactions
Strong written and verbal communication skills
Sense of humor. Like a really funny one.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nThe Instructure Technical Support group is responsible for providing technical assistance to the end-users of Canvas, our cutting-edge LMS software. This role supports end users of Canvas, learning management systems administrators and corporate users. Provide troubleshooting and technical support via phone, web-based tools, and e-mail. Advise clients regarding the product's use and address specific user issues. During problem escalations, act as a liaison between customers and Tier 2 Support. They will assist the clients from issue initiation through resolution or escalation.\n\n\n\nWhat you will be doing:\n\n\n\n - Work tickets via web-based ticketing system, phone, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins)\n\nWhen working tickets:\n\n - Validate and clarify the issue reported\n\n - Answer how-to questions\n\n - Fix end-user issues that are resolvable through the Canvas user interface\n\n - Replicate, troubleshoot, and describe simple bugs\n\n - Keep thorough, clear, and complete records in the ticketing system of all actions taken\n\n - Escalate tickets not resolvable at the L1 level to the L2 Support team\n\n - Levitate desk chair across the room.\n\n - Be friendly, efficient, and dependable, and always provide timely updates to users\n\n - When assigned, create documentation of Support processes\n\n - Perform other duties as assigned by supervisor\n\n - Other duties as assigned by the supervisor (such as locating Waldo or Carmen Sandiego).\n\n\n\nHere is what you will need to know/have:\n\n - Ability to read, write and speak fluently in English and Spanish\n\n - Strong technical, troubleshooting, and analytical skills\n\n - Proven ability to function in a self-directed environment\n\n - Ability to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success\n\n - Ability to think quickly, communicate positively (even when sharing bad news), work proactively, and readily embrace change\n\n - Ability to handle clients professionally during all interactions\n\n - Strong written and verbal communication skills\n\n - Sense of humor. Like a really funny one.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$18 – $21 per hour","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"fd5251ba-7a1f-4a0f-bf25-68a8be520312","tierSummary":"$18 – $21 per hour","title":null,"additionalInformation":null,"components":[{"id":"340110fe-20c9-4754-97d9-4aff6d303d0f","summary":"$18 – $21 per hour","compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":18,"maxValue":21}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":18,"maxValue":21}]}},{"id":"5c011c93-63d1-4376-97be-be2550410e1b","title":"L1 Support Engineer - Spanish Backup ","department":"Client Services","team":"Support","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T17:23:53.849+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/5c011c93-63d1-4376-97be-be2550410e1b","applyUrl":"https://jobs.ashbyhq.com/instructure/5c011c93-63d1-4376-97be-be2550410e1b/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
The Instructure Technical Support group is responsible for providing technical assistance to the end-users of Canvas, our cutting-edge LMS software. This role supports end users of Canvas, learning management systems administrators and corporate users. Provide troubleshooting and technical support via phone, web-based tools, and e-mail. Advise clients regarding the product's use and address specific user issues. During problem escalations, act as a liaison between customers and Tier 2 Support. They will assist the clients from issue initiation through resolution or escalation.
What you will be doing:
Work tickets via web-based ticketing system, phone, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins)
When working tickets:
Validate and clarify the issue reported
Answer how-to questions
Fix end-user issues that are resolvable through the Canvas user interface
Replicate, troubleshoot, and describe simple bugs
Keep thorough, clear, and complete records in the ticketing system of all actions taken
Escalate tickets not resolvable at the L1 level to the L2 Support team
Levitate desk chair across the room.
Be friendly, efficient, and dependable, and always provide timely updates to users
When assigned, create documentation of Support processes
Perform other duties as assigned by supervisor
Other duties as assigned by the supervisor (such as locating Waldo or Carmen Sandiego).
Here is what you will need to know/have:
Ability to read, write and speak fluently in Spanish
Strong technical, troubleshooting, and analytical skills
Proven ability to function in a self-directed environment
Ability to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success
Ability to think quickly, communicate positively (even when sharing bad news), work proactively, and readily embrace change
Ability to handle clients professionally during all interactions
Strong written and verbal communication skills
Sense of humor. Like a really funny one.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nThe Instructure Technical Support group is responsible for providing technical assistance to the end-users of Canvas, our cutting-edge LMS software. This role supports end users of Canvas, learning management systems administrators and corporate users. Provide troubleshooting and technical support via phone, web-based tools, and e-mail. Advise clients regarding the product's use and address specific user issues. During problem escalations, act as a liaison between customers and Tier 2 Support. They will assist the clients from issue initiation through resolution or escalation.\n\n\n\nWhat you will be doing:\n\n\n\n - Work tickets via web-based ticketing system, phone, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins)\n\nWhen working tickets:\n\n - Validate and clarify the issue reported\n\n - Answer how-to questions\n\n - Fix end-user issues that are resolvable through the Canvas user interface\n\n - Replicate, troubleshoot, and describe simple bugs\n\n - Keep thorough, clear, and complete records in the ticketing system of all actions taken\n\n - Escalate tickets not resolvable at the L1 level to the L2 Support team\n\n - Levitate desk chair across the room.\n\n - Be friendly, efficient, and dependable, and always provide timely updates to users\n\n - When assigned, create documentation of Support processes\n\n - Perform other duties as assigned by supervisor\n\n - Other duties as assigned by the supervisor (such as locating Waldo or Carmen Sandiego).\n\n\n\nHere is what you will need to know/have:\n\n - Ability to read, write and speak fluently in Spanish\n\n - Strong technical, troubleshooting, and analytical skills\n\n - Proven ability to function in a self-directed environment\n\n - Ability to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success\n\n - Ability to think quickly, communicate positively (even when sharing bad news), work proactively, and readily embrace change\n\n - Ability to handle clients professionally during all interactions\n\n - Strong written and verbal communication skills\n\n - Sense of humor. Like a really funny one.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$18 – $21 per hour","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"ce5ca13f-aea6-45fe-8a00-d2cc3cc4e499","tierSummary":"$18 – $21 per hour","title":null,"additionalInformation":null,"components":[{"id":"da764d2d-6fde-497a-8d60-d0edf4698535","summary":"$18 – $21 per hour","compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":18,"maxValue":21}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":18,"maxValue":21}]}},{"id":"3ba0efe9-7bb6-498c-be6f-e1f084fa7983","title":"L1 Support Engineer - Portuguese (Part-time)","department":"Client Services","team":"Support","employmentType":"PartTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T17:25:25.223+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/3ba0efe9-7bb6-498c-be6f-e1f084fa7983","applyUrl":"https://jobs.ashbyhq.com/instructure/3ba0efe9-7bb6-498c-be6f-e1f084fa7983/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
The Instructure Technical Support group is responsible for providing technical assistance to the end-users of Canvas, our cutting-edge LMS software. This role supports end users of Canvas, learning management systems administrators and corporate users. Provide troubleshooting and technical support via phone, web-based tools, and e-mail. Advise clients regarding the product's use and address specific user issues. During problem escalations, act as a liaison between customers and Tier 2 Support. They will assist the clients from issue initiation through resolution or escalation.
What you will be doing:
Work tickets via web-based ticketing system, phone, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins)
When working tickets:
Validate and clarify the issue reported
Answer how-to questions
Fix end-user issues that are resolvable through the Canvas user interface
Replicate, troubleshoot, and describe simple bugs
Keep thorough, clear, and complete records in the ticketing system of all actions taken
Escalate tickets not resolvable at the L1 level to the L2 Support team
Levitate desk chair across the room.
Be friendly, efficient, and dependable, and always provide timely updates to users
When assigned, create documentation of Support processes
Perform other duties as assigned by supervisor
Other duties as assigned by the supervisor (such as locating Waldo or Carmen Sandiego).
Here is what you will need to know/have:
Ability to read, write and speak fluently in Portuguese
Strong technical, troubleshooting, and analytical skills
Proven ability to function in a self-directed environment
Ability to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success
Ability to think quickly, communicate positively (even when sharing bad news), work proactively, and readily embrace change
Ability to handle clients professionally during all interactions
Strong written and verbal communication skills
Sense of humor. Like a really funny one.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nThe Instructure Technical Support group is responsible for providing technical assistance to the end-users of Canvas, our cutting-edge LMS software. This role supports end users of Canvas, learning management systems administrators and corporate users. Provide troubleshooting and technical support via phone, web-based tools, and e-mail. Advise clients regarding the product's use and address specific user issues. During problem escalations, act as a liaison between customers and Tier 2 Support. They will assist the clients from issue initiation through resolution or escalation.\n\n\n\nWhat you will be doing:\n\n\n\n - Work tickets via web-based ticketing system, phone, or live chat from admins, faculty, staff, and student end-users (some tickets will be initial contacts and others will be escalated from admins)\n\nWhen working tickets:\n\n - Validate and clarify the issue reported\n\n - Answer how-to questions\n\n - Fix end-user issues that are resolvable through the Canvas user interface\n\n - Replicate, troubleshoot, and describe simple bugs\n\n - Keep thorough, clear, and complete records in the ticketing system of all actions taken\n\n - Escalate tickets not resolvable at the L1 level to the L2 Support team\n\n - Levitate desk chair across the room.\n\n - Be friendly, efficient, and dependable, and always provide timely updates to users\n\n - When assigned, create documentation of Support processes\n\n - Perform other duties as assigned by supervisor\n\n - Other duties as assigned by the supervisor (such as locating Waldo or Carmen Sandiego).\n\n\n\nHere is what you will need to know/have:\n\n - Ability to read, write and speak fluently in Portuguese\n\n - Strong technical, troubleshooting, and analytical skills\n\n - Proven ability to function in a self-directed environment\n\n - Ability to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success\n\n - Ability to think quickly, communicate positively (even when sharing bad news), work proactively, and readily embrace change\n\n - Ability to handle clients professionally during all interactions\n\n - Strong written and verbal communication skills\n\n - Sense of humor. Like a really funny one.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$18 – $21 per hour","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"f121649e-1dee-4583-adaf-f820cdf8d986","tierSummary":"$18 – $21 per hour","title":null,"additionalInformation":null,"components":[{"id":"e0d1f7c5-a3db-474c-949a-e112c8fa21d9","summary":"$18 – $21 per hour","compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":18,"maxValue":21}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":18,"maxValue":21}]}},{"id":"d46cb536-cc90-4062-b58f-8ec291bbfd98","title":"Director, Decision Science","department":"Research & Development","team":"Engineering","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T14:04:36.938+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/d46cb536-cc90-4062-b58f-8ec291bbfd98","applyUrl":"https://jobs.ashbyhq.com/instructure/d46cb536-cc90-4062-b58f-8ec291bbfd98/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We're hiring a Director of Decision Science to build and lead the team that turns Instructure's data into better decisions. You'll own the decision science function: the people, the roadmap, and the standards. Your team will run experiments, build causal and predictive models, and answer the questions that shape our product, pricing, go-to-market, and operating plans.
This is a people-leadership role. You'll hire, coach, and grow a team of decision scientists, and you'll set the bar for analytical rigor across the company. You'll still be close enough to the work to review a model, challenge a test design, or dig into a dataset yourself. But your main job is making your team's work count, and making sure leaders act on it.
You'll sit at the table with product, engineering, marketing, finance, and the executive team. When a decision is expensive, ambiguous, or high-stakes, you're the person who tells us what the data supports and what it doesn't.
Build and lead the decision science team. Hire, onboard, coach, and develop a group of scientists and analysts, and own their career growth.
Set the function's strategy and roadmap. Decide which problems the team takes on, which it declines, and how success gets measured.
Partner with product, engineering, marketing, finance, and executive leadership to turn fuzzy business questions into clear analytical problems, then deliver answers people can act on.
Direct the development of predictive, prescriptive, and causal models that inform product decisions, customer retention, pricing, and operating efficiency.
Raise the bar on how insights reach decision-makers, from dashboards and metric definitions to written recommendations and executive readouts.
Present findings and recommendations to senior leaders. Say clearly what we know, what we don't, and what you'd do about it.
Grow data literacy across Instructure so teams ask sharper questions and read results correctly on their own.
Work with data engineering and platform teams to make sure the team has the data, tooling, and infrastructure it needs.
Hold the line on ethical, privacy-conscious data use, including student data. Follow applicable regulations and our own standards, and make sure your team does too.
10 or more years of experience in data science, analytics, or decision science, including at least three years managing and developing a team.
A track record of analytical work that changed real decisions and produced measurable business results.
Deep expertise in experimental design, causal inference, statistical modeling, and machine learning, and the judgment to know which one a problem calls for.
Strong SQL skills, plus fluency in Python or R.
Experience with modern data platforms and large-scale data tools, such as Snowflake, Databricks, or Spark.
The ability to explain a complicated analysis to an executive in plain language, and to defend the method to a peer who knows the math.
A record of hiring well, developing people, and building a team culture others want to join.
Comfort setting priorities in a fast-moving environment where the questions change and the data is imperfect.
A master's or PhD in statistics, economics, computer science, operations research, applied mathematics, or a related quantitative field, or equivalent practical experience.
Experience in education technology or another B2B SaaS business.
Familiarity with subscription and product-led growth metrics, such as retention, expansion, and adoption.
Experience building an analytics or decision science function from an early stage.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\nTHE ROLE.\n\nWe're hiring a Director of Decision Science to build and lead the team that turns Instructure's data into better decisions. You'll own the decision science function: the people, the roadmap, and the standards. Your team will run experiments, build causal and predictive models, and answer the questions that shape our product, pricing, go-to-market, and operating plans.\n\nThis is a people-leadership role. You'll hire, coach, and grow a team of decision scientists, and you'll set the bar for analytical rigor across the company. You'll still be close enough to the work to review a model, challenge a test design, or dig into a dataset yourself. But your main job is making your team's work count, and making sure leaders act on it.\n\nYou'll sit at the table with product, engineering, marketing, finance, and the executive team. When a decision is expensive, ambiguous, or high-stakes, you're the person who tells us what the data supports and what it doesn't.\n\n\n\n\nWHAT YOU'LL DO.\n\n - Build and lead the decision science team. Hire, onboard, coach, and develop a group of scientists and analysts, and own their career growth.\n\n - Set the function's strategy and roadmap. Decide which problems the team takes on, which it declines, and how success gets measured.\n\n - Partner with product, engineering, marketing, finance, and executive leadership to turn fuzzy business questions into clear analytical problems, then deliver answers people can act on.\n\n - Direct the development of predictive, prescriptive, and causal models that inform product decisions, customer retention, pricing, and operating efficiency.\n\n - Raise the bar on how insights reach decision-makers, from dashboards and metric definitions to written recommendations and executive readouts.\n\n - Present findings and recommendations to senior leaders. Say clearly what we know, what we don't, and what you'd do about it.\n\n - Grow data literacy across Instructure so teams ask sharper questions and read results correctly on their own.\n\n - Work with data engineering and platform teams to make sure the team has the data, tooling, and infrastructure it needs.\n\n - Hold the line on ethical, privacy-conscious data use, including student data. Follow applicable regulations and our own standards, and make sure your team does too.\n\n\nWHAT YOU'LL BRING.\n\n - 10 or more years of experience in data science, analytics, or decision science, including at least three years managing and developing a team.\n\n - A track record of analytical work that changed real decisions and produced measurable business results.\n\n - Deep expertise in experimental design, causal inference, statistical modeling, and machine learning, and the judgment to know which one a problem calls for.\n\n - Strong SQL skills, plus fluency in Python or R.\n\n - Experience with modern data platforms and large-scale data tools, such as Snowflake, Databricks, or Spark.\n\n - The ability to explain a complicated analysis to an executive in plain language, and to defend the method to a peer who knows the math.\n\n - A record of hiring well, developing people, and building a team culture others want to join.\n\n - Comfort setting priorities in a fast-moving environment where the questions change and the data is imperfect.\n\n - A master's or PhD in statistics, economics, computer science, operations research, applied mathematics, or a related quantitative field, or equivalent practical experience.\n\n\nNICE TO HAVE.\n\n - Experience in education technology or another B2B SaaS business.\n\n - Familiarity with subscription and product-led growth metrics, such as retention, expansion, and adoption.\n\n - Experience building an analytics or decision science function from an early stage.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$180K – $200K • Offers Bonus","scrapeableCompensationSalarySummary":"$180K - $200K","compensationTiers":[{"id":"e751b0b2-6286-4f40-aa10-c3e340c7efcc","tierSummary":"Estimated base salary $180K – $200K • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"bc54962f-98d2-4554-ab56-a6394fa7d318","summary":"Estimated base salary $180K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":200000},{"id":"c63f3188-58d1-478d-afcc-d2eb039150e6","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":200000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b8bbf99f-0e06-4a68-bbe0-2032408b0921","title":"Senior Application Security Engineer","department":"Research & Development","team":"Security","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-18T16:06:16.099+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/b8bbf99f-0e06-4a68-bbe0-2032408b0921","applyUrl":"https://jobs.ashbyhq.com/instructure/b8bbf99f-0e06-4a68-bbe0-2032408b0921/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We're growing our security engineering team and building out a dedicated Application Security branch. You'd be joining a team that owns the security of the application code, dependencies, APIs, and development lifecycle behind Canvas, Mastery, and Parchment products used by tens of millions of students, instructors, and institutions.
What we're actually measuring is risk reduction. Not findings filed, not scan coverage, not tickets closed. This shapes the job: a large part of it is forming a defensible view of how much risk something actually carries, driving that risk down, and handing whatever remains to our risk management program so the business can decide about it explicitly. We'd rather you correctly classify ten things and reduce the three that matter than route a thousand alerts.
Our security engineering team is organized into two domain-specialized branches, Application Security and Cloud Infrastructure Security, so that engineers develop genuine depth rather than shallow coverage of everything. You'd own the application domain and get very good at it. We've written down what this role owns and what it doesn't, because we think ambiguity about ownership is one of the main ways security teams become frustrating places to work.
You'll work closely with product engineering teams. Many of the security outcomes we care about are achieved by developers, not by security engineers, so this role is measured substantially by whether you make it easier for developers to build secure software, not by how many findings you file.
These are the foundation of every engineering role on our security team. You'd own them for the application domain: code, dependencies, APIs, and the SDLC:
Risk classification and residual risk handoff: Determine what risk a finding or design actually represents in context: exposure, data sensitivity, exploitability, blast radius, business impact. Tool-assigned severity is an input, not an answer — a high CVSS score on an unreachable component may be low risk, and a medium score on a public endpoint handling student data may not be.
Severity is our call and so is the framework we level against: Drive that risk down, and where it can't be reduced to an acceptable level, build the case for what remains: what the risk is, what was attempted, what's left, and what resolution would take.
We don't accept risk ourselves, and we don't quietly carry it: see below for who does.
Vulnerability management: triage, severity adjudication, and driving remediation to completion for findings from our scanning tooling. This means partnering with the owning engineering team, not filing a ticket and walking away.
Compensating controls: when a vulnerability can't be directly remediated, design and implement a control that reduces the risk to an accepted level, and document the reasoning and expiry condition.
False-positive adjudication: investigate findings, determine genuine exploitability in context, and suppress non-issues with recorded reasoning. We treat suppression as an engineering judgment that needs a written justification, not a way to clear a queue.
CI/CD security automation: build and maintain the pipeline gates and checks that catch problems before they ship. We'd rather automate a class of issue than review for it forever.
Security tooling: installation, configuration, integration, and data pipelines for the application security toolchain.
Threat modeling: work with product and engineering teams to find design-level problems before they're built.
Secure code review: manual review for the logic and authorization flaws that scanners reliably miss.
SAST/SCA pipeline: own our static analysis and dependency scanning (Snyk, CodeQL, Wiz Code) coverage, signal quality, and developer experience.
Secure defaults and paved-road libraries: build the shared libraries and patterns that make the secure path the easy path.
Developer enablement: training, documentation, office hours, and design consultation.
Product partnership: see below.
Bug bounty program: work with our offensive security engineer to aid in researcher communication and triage flow.
Technical specification review: review application specs against our security review rubric, escalating high-risk and novel designs to our Principal engineer or manager.
This role has two audiences, and the second one is often missing on security teams.
Development teams are the day-to-day collaboration the people writing the code and shipping the fixes. But product management needs to see the risk carried by their own products in terms they can act on.
Product managers make prioritization calls constantly. They should be making them with visibilityinto security risk rather than discovering it afterward. In practice that means recurring risk reviews with product leadership for your area, risk framing in your specification review feedback, and being the person a product manager can ask \"how risky is this, really?\" and get a straight, non-alarmist answer.
This is a different skill from developer collaboration: the audience is potentially less technical, the time horizon is longer, and the currency is business impact rather than remediation detail. If translating technical risk for a non-engineering audience is something you enjoy — or want to get good at — this part of the role has real room in it.
We have a SOC that handles the overwhelming majority of alerts plus L1 and L2 triage. You will be on a security on-call rotation but you wouldn't be doing routine alert triage.
But when a major incident escalates past L2 and resolution needs deep expertise in either the tooling that produced the alert or the application systems that are impacted, you may be pulled in as a subject-matter expert. This is limited to major incidents only, expertise on demand rather than first response. SecOps runs the incident, you're there for the depth of expertise not the process.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nWe're growing our security engineering team and building out a dedicated Application Security branch. You'd be joining a team that owns the security of the application code, dependencies, APIs, and development lifecycle behind Canvas, Mastery, and Parchment products used by tens of millions of students, instructors, and institutions.\n\n \n\nWhat we're actually measuring is risk reduction. Not findings filed, not scan coverage, not tickets closed. This shapes the job: a large part of it is forming a defensible view of how much risk something actually carries, driving that risk down, and handing whatever remains to our risk management program so the business can decide about it explicitly. We'd rather you correctly classify ten things and reduce the three that matter than route a thousand alerts.\n\n \n\nOur security engineering team is organized into two domain-specialized branches, Application Security and Cloud Infrastructure Security, so that engineers develop genuine depth rather than shallow coverage of everything. You'd own the application domain and get very good at it. We've written down what this role owns and what it doesn't, because we think ambiguity about ownership is one of the main ways security teams become frustrating places to work.\n\n \n\nYou'll work closely with product engineering teams. Many of the security outcomes we care about are achieved by developers, not by security engineers, so this role is measured substantially by whether you make it easier for developers to build secure software, not by how many findings you file.\n\n \n\n\nCORE ENGINEERING RESPONSIBILITIES\n\n \n\nThese are the foundation of every engineering role on our security team. You'd own them for the application domain: code, dependencies, APIs, and the SDLC:\n\n \n\nRisk classification and residual risk handoff: Determine what risk a finding or design actually represents in context: exposure, data sensitivity, exploitability, blast radius, business impact. Tool-assigned severity is an input, not an answer — a high CVSS score on an unreachable component may be low risk, and a medium score on a public endpoint handling student data may not be. \n\nSeverity is our call and so is the framework we level against: Drive that risk down, and where it can't be reduced to an acceptable level, build the case for what remains: what the risk is, what was attempted, what's left, and what resolution would take. \n\nWe don't accept risk ourselves, and we don't quietly carry it: see below for who does.\n\nVulnerability management: triage, severity adjudication, and driving remediation to completion for findings from our scanning tooling. This means partnering with the owning engineering team, not filing a ticket and walking away.\n\nCompensating controls: when a vulnerability can't be directly remediated, design and implement a control that reduces the risk to an accepted level, and document the reasoning and expiry condition.\n\nFalse-positive adjudication: investigate findings, determine genuine exploitability in context, and suppress non-issues with recorded reasoning. We treat suppression as an engineering judgment that needs a written justification, not a way to clear a queue.\n\nCI/CD security automation: build and maintain the pipeline gates and checks that catch problems before they ship. We'd rather automate a class of issue than review for it forever.\n\nSecurity tooling: installation, configuration, integration, and data pipelines for the application security toolchain.\n\n \n\n\nAPPLICATION SECURITY SPECIALIZATION\n\n \n\nThreat modeling: work with product and engineering teams to find design-level problems before they're built.\n\nSecure code review: manual review for the logic and authorization flaws that scanners reliably miss.\n\nSAST/SCA pipeline: own our static analysis and dependency scanning (Snyk, CodeQL, Wiz Code) coverage, signal quality, and developer experience.\n\nSecure defaults and paved-road libraries: build the shared libraries and patterns that make the secure path the easy path.\n\nDeveloper enablement: training, documentation, office hours, and design consultation.\n\nProduct partnership: see below.\n\nBug bounty program: work with our offensive security engineer to aid in researcher communication and triage flow.\n\nTechnical specification review: review application specs against our security review rubric, escalating high-risk and novel designs to our Principal engineer or manager.\n\n \n\n\nPRODUCT PARTNERSHIP\n\n \n\nThis role has two audiences, and the second one is often missing on security teams.\n\n \n\nDevelopment teams are the day-to-day collaboration the people writing the code and shipping the fixes. But product management needs to see the risk carried by their own products in terms they can act on.\n\n \n\nProduct managers make prioritization calls constantly. They should be making them with visibilityinto security risk rather than discovering it afterward. In practice that means recurring risk reviews with product leadership for your area, risk framing in your specification review feedback, and being the person a product manager can ask \"how risky is this, really?\" and get a straight, non-alarmist answer.\n\n \n\nThis is a different skill from developer collaboration: the audience is potentially less technical, the time horizon is longer, and the currency is business impact rather than remediation detail. If translating technical risk for a non-engineering audience is something you enjoy — or want to get good at — this part of the role has real room in it.\n\n \n\n\nMAJOR INCIDENT ESCALATION\n\n \n\nWe have a SOC that handles the overwhelming majority of alerts plus L1 and L2 triage. You will be on a security on-call rotation but you wouldn't be doing routine alert triage.\n\n \n\nBut when a major incident escalates past L2 and resolution needs deep expertise in either the tooling that produced the alert or the application systems that are impacted, you may be pulled in as a subject-matter expert. This is limited to major incidents only, expertise on demand rather than first response. SecOps runs the incident, you're there for the depth of expertise not the process.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 1,750,000 – HUF 2,000,000 per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"869aa25c-5dc3-4b19-a41b-6e3666038ef7","tierSummary":"HUF 1,750,000 – HUF 2,000,000 per month","title":null,"additionalInformation":null,"components":[{"id":"9ee46138-0613-46c0-b899-c9b91f20f269","summary":"HUF 1,750,000 – HUF 2,000,000 per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1750000,"maxValue":2000000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1750000,"maxValue":2000000}]}},{"id":"4a1c310c-9905-428c-a2a8-f53bbab69037","title":"Senior Account Executive (Continuous Opening)","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-18T05:43:37.323+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/4a1c310c-9905-428c-a2a8-f53bbab69037","applyUrl":"https://jobs.ashbyhq.com/instructure/4a1c310c-9905-428c-a2a8-f53bbab69037/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
As a Senior Account Executive at Instructure, Inc., you will be responsible for driving revenue growth by managing and expanding relationships with key clients, identifying new business opportunities, and consistently achieving sales targets within your assigned territory.
Develop and execute strategic account plans to achieve and exceed individual sales quotas in the market.
Proactively identify, qualify, and close new business opportunities within target accounts.
Manage the entire sales cycle from prospecting and lead generation to contract negotiation and closing specific to clients.
Build and maintain strong, long-lasting customer relationships by understanding the unique needs of customers and aligning Instructure's solutions to address them effectively.
Conduct compelling presentations and product demonstrations to prospective clients, showcasing the value proposition of Instructure's education technology offerings.
Collaborate cross-functionally with sales engineers, customer success, and product teams to ensure a seamless customer experience for clients.
Accurately forecast sales opportunities and maintain up-to-date information in the CRM system.
Stay informed about industry trends, competitive landscape, and Instructure's product roadmap.
Negotiate complex deals and contracts with organizations, ensuring mutually beneficial outcomes.
Act as a trusted advisor to clients, offering insights and solutions that drive their success.
5+ years of successful experience in a quota-carrying sales role, preferably within the SaaS or education technology industry.
Bachelor's degree in Business, Marketing, Education, or a related field preferred
Proven track record of consistently meeting or exceeding sales targets, ideally in the education sector.
Strong understanding of complex sales cycles and strategic account management for clients.
Excellent communication, presentation, negotiation, and interpersonal skills.
Ability to build rapport and trust with executive-level stakeholders at organizations.
Proficiency in CRM software (e.g., Salesforce) and sales productivity tools.
Self-motivated, results-oriented, and able to work independently as well as part of a team.
Demonstrated ability to learn new technologies quickly and articulate their value to clients.
Willingness to travel as required to meet with clients and attend industry events.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nAs a Senior Account Executive at Instructure, Inc., you will be responsible for driving revenue growth by managing and expanding relationships with key clients, identifying new business opportunities, and consistently achieving sales targets within your assigned territory.\n\n \n\n\nRESPONSIBILITIES:\n\n - Develop and execute strategic account plans to achieve and exceed individual sales quotas in the market.\n\n - Proactively identify, qualify, and close new business opportunities within target accounts.\n\n - Manage the entire sales cycle from prospecting and lead generation to contract negotiation and closing specific to clients.\n\n - Build and maintain strong, long-lasting customer relationships by understanding the unique needs of customers and aligning Instructure's solutions to address them effectively.\n\n - Conduct compelling presentations and product demonstrations to prospective clients, showcasing the value proposition of Instructure's education technology offerings.\n\n - Collaborate cross-functionally with sales engineers, customer success, and product teams to ensure a seamless customer experience for clients.\n\n - Accurately forecast sales opportunities and maintain up-to-date information in the CRM system.\n\n - Stay informed about industry trends, competitive landscape, and Instructure's product roadmap.\n\n - Negotiate complex deals and contracts with organizations, ensuring mutually beneficial outcomes.\n\n - Act as a trusted advisor to clients, offering insights and solutions that drive their success.\n\n \n\n\nQUALIFICATIONS:\n\n - 5+ years of successful experience in a quota-carrying sales role, preferably within the SaaS or education technology industry.\n\n - Bachelor's degree in Business, Marketing, Education, or a related field preferred \n\n - Proven track record of consistently meeting or exceeding sales targets, ideally in the education sector.\n\n - Strong understanding of complex sales cycles and strategic account management for clients.\n\n - Excellent communication, presentation, negotiation, and interpersonal skills.\n\n - Ability to build rapport and trust with executive-level stakeholders at organizations.\n\n - Proficiency in CRM software (e.g., Salesforce) and sales productivity tools.\n\n - Self-motivated, results-oriented, and able to work independently as well as part of a team.\n\n - Demonstrated ability to learn new technologies quickly and articulate their value to clients.\n\n - Willingness to travel as required to meet with clients and attend industry events.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$90K – $112K • $90K – $112K Commission","scrapeableCompensationSalarySummary":"$90K - $112K","compensationTiers":[{"id":"0ba3ef86-e829-455a-a932-d0fcf77d7ef6","tierSummary":"$90K – $112K • $90K – $112K Commission","title":null,"additionalInformation":null,"components":[{"id":"baf46575-af97-49b1-a68c-c570d01aad35","summary":"$90K – $112K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000},{"id":"a08cfe04-7046-4ce3-a51d-953089ef05de","summary":"$90K – $112K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":112000}]}},{"id":"8c060597-f5aa-4f98-ba6e-b92ca879c021","title":"Account Executive (Continuous Opening)","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-18T05:28:18.046+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/8c060597-f5aa-4f98-ba6e-b92ca879c021","applyUrl":"https://jobs.ashbyhq.com/instructure/8c060597-f5aa-4f98-ba6e-b92ca879c021/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Important Notice: This is an evergreen requisition designed to collect applications for ongoing and future hiring needs across our team, rather than a single immediate vacancy. By applying to this posting, your application will join a talent pool that our recruiting team actively monitors as new positions open. If your background matches an upcoming role, a member of our team will reach out directly to discuss next steps.
The Account Executive is responsible for creating, managing, and closing new sales pipeline within their assigned US-based territory. This individual drives net-new client adoption as well as cross-sells new products into our established network. We are looking for a dynamic individual with an entrepreneurial mindset and a proven SaaS sales record.
What you will do
Schedule and deliver “1st new meetings”.
Schedule and hold weekly meetings with a Sales Development Representative (SDR) to execute territory strategy for pipeline creation.
Generate new sales opportunities weekly
Maintain all current quarter opportunities with accurate contacts, close dates, and notes.
Make incremental progress toward attaining annual quota by year end.
Manage a fully ramped annual sales quota and a sales pipeline.
Create, implement, and maintain a quarterly territory plan.
Execute a consistent prospecting methodology as part of your routine.
Manage SaaS portfolio solution sales long term purchasing cycles and multiple buyers, quarterbacking the sale through completion and transition to Customer Success Manager.
Continuously learn about new products and improve your selling skills.
Provide regular reporting of pipeline and forecasts using Salesforce.
Stay informed about competition, industry trends, and new product offerings.
Attend and participate in sales meetings, product seminars, and trade shows.
Prepare written presentations, reports, and price quotations.
Conduct and manage contract negotiations.
Demonstrate the ability to sell more than one product to new logo clients.
What you will need to know/have
3+ years of sales experience, preferably within an EdTech SaaS company.
Strong attention to detail.
Proven ability to build and leverage strong relationships.
Excellent written and verbal communication skills.
Bright, energetic professional with outstanding interpersonal skills.
Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines.
Ability to work in a large, remote corporate environment.
Self-driven, independent, and motivated by a growth mindset.
Proficient in Google Suite of Tools (Gmail, Docs, Sheets, Slides).
Salesforce reporting and usage.
Experience with sales enablement tools such as Outreach, Salesforce, and Highspot to develop and implement effective sales campaigns/sequences.
Bachelor’s degree preferred.
Familiarity with solution-based selling methodologies is a plus.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nImportant Notice: This is an evergreen requisition designed to collect applications for ongoing and future hiring needs across our team, rather than a single immediate vacancy. By applying to this posting, your application will join a talent pool that our recruiting team actively monitors as new positions open. If your background matches an upcoming role, a member of our team will reach out directly to discuss next steps.\n\n\n\nThe Account Executive is responsible for creating, managing, and closing new sales pipeline within their assigned US-based territory. This individual drives net-new client adoption as well as cross-sells new products into our established network. We are looking for a dynamic individual with an entrepreneurial mindset and a proven SaaS sales record.\n\nWhat you will do\n\n - Schedule and deliver “1st new meetings”.\n\n - Schedule and hold weekly meetings with a Sales Development Representative (SDR) to execute territory strategy for pipeline creation.\n\n - Generate new sales opportunities weekly\n\n - Maintain all current quarter opportunities with accurate contacts, close dates, and notes.\n\n - Make incremental progress toward attaining annual quota by year end.\n\n - Manage a fully ramped annual sales quota and a sales pipeline.\n\n - Create, implement, and maintain a quarterly territory plan.\n\n - Execute a consistent prospecting methodology as part of your routine.\n\n - Manage SaaS portfolio solution sales long term purchasing cycles and multiple buyers, quarterbacking the sale through completion and transition to Customer Success Manager.\n\n - Continuously learn about new products and improve your selling skills.\n\n - Provide regular reporting of pipeline and forecasts using Salesforce.\n\n - Stay informed about competition, industry trends, and new product offerings.\n\n - Attend and participate in sales meetings, product seminars, and trade shows.\n\n - Prepare written presentations, reports, and price quotations.\n\n - Conduct and manage contract negotiations.\n\n - Demonstrate the ability to sell more than one product to new logo clients.\n\nWhat you will need to know/have\n\n - 3+ years of sales experience, preferably within an EdTech SaaS company.\n\n - Strong attention to detail.\n\n - Proven ability to build and leverage strong relationships.\n\n - Excellent written and verbal communication skills.\n\n - Bright, energetic professional with outstanding interpersonal skills.\n\n - Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines.\n\n - Ability to work in a large, remote corporate environment.\n\n - Self-driven, independent, and motivated by a growth mindset.\n\n - Proficient in Google Suite of Tools (Gmail, Docs, Sheets, Slides).\n\n - Salesforce reporting and usage.\n\n - Experience with sales enablement tools such as Outreach, Salesforce, and Highspot to develop and implement effective sales campaigns/sequences.\n\n - Bachelor’s degree preferred.\n\n - Familiarity with solution-based selling methodologies is a plus.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$60K – $92K • $60K – $92K Commission","scrapeableCompensationSalarySummary":"$60K - $92K","compensationTiers":[{"id":"433f787d-c784-4efc-8e97-75b563eefb3e","tierSummary":"$60K – $92K • $60K – $92K Commission","title":null,"additionalInformation":null,"components":[{"id":"e6412b85-9035-442e-8149-7e0f25f60157","summary":"$60K – $92K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":60000,"maxValue":92000},{"id":"19dc452d-ac42-4c80-86ab-c899c70f4fdf","summary":"$60K – $92K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":60000,"maxValue":92000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":60000,"maxValue":92000},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":60000,"maxValue":92000}]}},{"id":"ae12beff-c9ce-4abf-938d-654fa23b6a67","title":"Regional Director (Continuous Opening)","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-18T06:08:58.251+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/ae12beff-c9ce-4abf-938d-654fa23b6a67","applyUrl":"https://jobs.ashbyhq.com/instructure/ae12beff-c9ce-4abf-938d-654fa23b6a67/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Instructure is looking for an experienced Regional Director to join our sales team.
What you will be doing:
Sell to new clients in a designated region
Share new insight that helps prospects properly evaluate different solutions.
Prepare and tailor messaging for prospective clients.
Help guide prospective client through the purchasing process to meet agreed upon timelines.
Accurately forecast your quarterly and annual performance.
Develop sales strategies to increase client pipeline.
Properly navigate through institutions to build numerous relationships with key buyers.
Consistently meet/exceed sales quotas within specified time frame.
Partner with Regional Directors and clients in the field to gain referrals and build market share.
Log accurate account information into Salesforce CRM in a timely manner
Here is what you will need to know/have:
Minimum of 7 + years of proven sales experience.
Proven track record of achieving and exceeding sales targets in SaaS or EdTech.
Understanding educational pedagogy and the process involving selling an LMS is preferred.
Bachelor's Degree in Business, Sales/Marketing, or related field preferred.
Experience selling complex enterprise level software, SaaS sales and services.
Experience selling at all levels, including “C” level and above.
Excellent strategic/consultative sales skills.
Challenger Sales Methodology training preferred.
Ability to do detailed needs analysis and proposal development.
Up to travel up to 50%.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nInstructure is looking for an experienced Regional Director to join our sales team. \n\n \n\nWhat you will be doing: \n\n - Sell to new clients in a designated region\n\n - Share new insight that helps prospects properly evaluate different solutions.\n\n - Prepare and tailor messaging for prospective clients.\n\n - Help guide prospective client through the purchasing process to meet agreed upon timelines.\n\n - Accurately forecast your quarterly and annual performance.\n\n - Develop sales strategies to increase client pipeline.\n\n - Properly navigate through institutions to build numerous relationships with key buyers.\n\n - Consistently meet/exceed sales quotas within specified time frame.\n\n - Partner with Regional Directors and clients in the field to gain referrals and build market share.\n\n - Log accurate account information into Salesforce CRM in a timely manner\n\n \n\nHere is what you will need to know/have: \n\n - Minimum of 7 + years of proven sales experience.\n\n - Proven track record of achieving and exceeding sales targets in SaaS or EdTech.\n\n - Understanding educational pedagogy and the process involving selling an LMS is preferred.\n\n - Bachelor's Degree in Business, Sales/Marketing, or related field preferred.\n\n - Experience selling complex enterprise level software, SaaS sales and services.\n\n - Experience selling at all levels, including “C” level and above.\n\n - Excellent strategic/consultative sales skills.\n\n - Challenger Sales Methodology training preferred. \n\n - Ability to do detailed needs analysis and proposal development.\n\n - Up to travel up to 50%. \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$110K – $137K • $110K – $137K Commission","scrapeableCompensationSalarySummary":"$110K - $137K","compensationTiers":[{"id":"495da1d5-3b48-4483-a246-886bf58edf39","tierSummary":"$110K – $137K • $110K – $137K Commission","title":null,"additionalInformation":null,"components":[{"id":"062ea898-57b4-4e8c-87a9-ed85a09f238d","summary":"$110K – $137K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":137000},{"id":"f2f744eb-b446-49d7-ad46-82c303bffe49","summary":"$110K – $137K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":137000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":137000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":137000}]}},{"id":"2d002895-64ff-40dd-b6e6-a8f91a342f2c","title":"Director of Strategic Affairs, EMEA","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United Kingdom","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T15:50:45.521+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Middlesex","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/2d002895-64ff-40dd-b6e6-a8f91a342f2c","applyUrl":"https://jobs.ashbyhq.com/instructure/2d002895-64ff-40dd-b6e6-a8f91a342f2c/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
You'll lead Instructure's policy and government affairs work across EMEA. You'll build relationships with national policymakers, education leaders, and consortia, and turn that influence into market opportunities and revenue. You'll report to the EMEA Managing Director and work closely with the VP, Strategic Affairs, and the VP, International.
Set and run the EMEA public affairs and government go-to-market strategy.
Build trusted relationships with national policymakers, European, Middle East and African agencies, consortia, and NRENs, and represent Instructure in policy forums.
Track EMEA education and technology policy, and develop and advocate for Instructure's positions.
Shape procurement strategy, including national frameworks and consortia agreements.
Spot new market and business opportunities, and show how policy work drives revenue.
Manage external lobbying and consulting partners, and tie spend to outcomes.
Brief leaders and teams on policy changes and what they mean for the business.
10 or more years in international government affairs, public policy, or a related field, including K-12 or higher education.
Deep knowledge of EMEA education policy, regulation, and procurement.
A record of building relationships with policymakers and senior leaders.
Strong analytical, communication, and negotiation skills.
Fluency in English and at least one other European language.
A bachelor's degree.
Experience working EU, Global NGO’s, European, GCC (Middle East) UK Governments,
An advanced degree.
A record of revenue generation and deal making in the public sector.
Experience in workforce development or skills credentialing.
Based within our European business (Remote) or (Hybrid/Remote in UK) with travel across EMEA and globally as needed.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nYou'll lead Instructure's policy and government affairs work across EMEA. You'll build relationships with national policymakers, education leaders, and consortia, and turn that influence into market opportunities and revenue. You'll report to the EMEA Managing Director and work closely with the VP, Strategic Affairs, and the VP, International.\n\n\n\n\nWHAT YOU WILL DO.\n\n - Set and run the EMEA public affairs and government go-to-market strategy.\n\n - Build trusted relationships with national policymakers, European, Middle East and African agencies, consortia, and NRENs, and represent Instructure in policy forums.\n\n - Track EMEA education and technology policy, and develop and advocate for Instructure's positions.\n\n - Shape procurement strategy, including national frameworks and consortia agreements.\n\n - Spot new market and business opportunities, and show how policy work drives revenue.\n\n - Manage external lobbying and consulting partners, and tie spend to outcomes.\n\n - Brief leaders and teams on policy changes and what they mean for the business.\n\n\n\n\nWHAT YOU WILL BRING.\n\n - 10 or more years in international government affairs, public policy, or a related field, including K-12 or higher education.\n\n - Deep knowledge of EMEA education policy, regulation, and procurement.\n\n - A record of building relationships with policymakers and senior leaders.\n\n - Strong analytical, communication, and negotiation skills.\n\n - Fluency in English and at least one other European language.\n\n - A bachelor's degree.\n\n\n\n\nNICE TO HAVE.\n\n - Experience working EU, Global NGO’s, European, GCC (Middle East) UK Governments,\n\n - An advanced degree.\n\n - A record of revenue generation and deal making in the public sector.\n\n - Experience in workforce development or skills credentialing.\n\n\n\n\nLOCATION AND TRAVEL.\n\nBased within our European business (Remote) or (Hybrid/Remote in UK) with travel across EMEA and globally as needed.\n\n\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"£110K – £115.1K • £110K – £115.1K Commission","scrapeableCompensationSalarySummary":"£110K - £115.1K","compensationTiers":[{"id":"add378b3-683b-49f3-9750-36309684b7de","tierSummary":"£110K – £115.1K • £110K – £115.1K Commission","title":null,"additionalInformation":null,"components":[{"id":"ca623111-7cb8-496d-a996-7a6f37a78583","summary":"£110K – £115.1K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":110000,"maxValue":115100},{"id":"14b9486f-5a02-4d63-a165-0238cbd60106","summary":"£110K – £115.1K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"GBP","minValue":110000,"maxValue":115100}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":110000,"maxValue":115100},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"GBP","minValue":110000,"maxValue":115100}]}},{"id":"09dbdc35-5e01-4131-b95f-1d8298f0e8e9","title":"AI Engineer, Marketing","department":"Sales & Marketing","team":"Marketing","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T16:07:32.612+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/09dbdc35-5e01-4131-b95f-1d8298f0e8e9","applyUrl":"https://jobs.ashbyhq.com/instructure/09dbdc35-5e01-4131-b95f-1d8298f0e8e9/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Marketing's AI tools are already in production and delivering real results - localization time down 90%, meeting prep down 90%, case study builds down 70%. Demand for new tools now outpaces what one person can build. This role adds dedicated engineering capacity so the team can ship more, support what's live, and keep raising the bar on quality without becoming a bottleneck.
You'll build for all marketing functions - Brand, Content, Events, PMM, International, and SDR. If a marketing team has a workflow AI can improve, it's in scope. You'll partner closely with the Senior Manager on where to focus, then own your pieces of the build.
Day to day, you'll work across the marketing tech stack (Salesforce, Asana, Marketo, CMS platforms) and the automation and LLM tooling that connects them.
Build and maintain production AI tools for marketing teams - content generators, meeting and SDR prep systems, case study automation, and workflow integrations.
Write, test, and iterate prompts across LLM-powered applications; version them and track what works.
Build integrations between AI tools and the marketing tech stack (Salesforce, Asana, Marketo, CMS platforms) using APIs, webhooks, and automation platforms.
Take tools from prototype to production with clear quality checks, and own them after launch - monitor outputs, tune prompts, fix drift, and ship improvements based on user feedback.
Write clear, usable documentation and playbooks so teams can self-serve.
Help train marketing teams on the tools you build - not just the clicks, but how to get good output and when AI isn't the right fit.
Support the AI Incubator intake process: help evaluate submissions and move projects from sandbox toward production.
Keep production tools inside data and brand guardrails; flag anything that touches customer data or brand voice for review before it ships.
Respond to user issues on live tools, triage what's breaking, and close the loop.
Help track tool usage and impact so every tool has a defensible ROI story.
Proficiency with or ability to quickly ramp on our primary AI and marketing tech stack, including Claude, Gemini, Clay, and Glean.
2+ years in marketing technology, automation, software, or a comparable technical role or equivalent hands-on project experience.
Hands-on experience with LLMs: writing and iterating prompts, evaluating output quality, and working within context limits.
Comfort with technical integration: APIs, webhooks, automation platforms (Zapier/Make), and at least basic scripting (Python preferred).
Strong written communication - this role produces documentation others rely on.
Comfort with ambiguity and a bias toward shipping. This function is evolving, and you'll iterate constantly.
Experience in B2B SaaS marketing, ideally EdTech or enterprise software.
Familiarity with marketing ops tooling: Salesforce, Marketo, Asana, Google Analytics, or comparable platforms.
Experience building something real with AI that people actually used - a tool, a bot, an automation, even a side project counts.
Exposure to CMS or web platforms (Drupal, content management, localization workflows).
Experience with GitHub and Railway for version control and deployment
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\nWHY THIS ROLE EXISTS\n\nMarketing's AI tools are already in production and delivering real results - localization time down 90%, meeting prep down 90%, case study builds down 70%. Demand for new tools now outpaces what one person can build. This role adds dedicated engineering capacity so the team can ship more, support what's live, and keep raising the bar on quality without becoming a bottleneck.\n\n \n\n\nSCOPE\n\nYou'll build for all marketing functions - Brand, Content, Events, PMM, International, and SDR. If a marketing team has a workflow AI can improve, it's in scope. You'll partner closely with the Senior Manager on where to focus, then own your pieces of the build.\n\n \n\nDay to day, you'll work across the marketing tech stack (Salesforce, Asana, Marketo, CMS platforms) and the automation and LLM tooling that connects them.\n\n\n\nKEY RESPONSIBILITIES\n\n\nAI TOOL DEVELOPMENT (~50%)\n\n - Build and maintain production AI tools for marketing teams - content generators, meeting and SDR prep systems, case study automation, and workflow integrations.\n\n - Write, test, and iterate prompts across LLM-powered applications; version them and track what works.\n\n - Build integrations between AI tools and the marketing tech stack (Salesforce, Asana, Marketo, CMS platforms) using APIs, webhooks, and automation platforms.\n\n - Take tools from prototype to production with clear quality checks, and own them after launch - monitor outputs, tune prompts, fix drift, and ship improvements based on user feedback.\n\n\nENABLEMENT & DOCUMENTATION (~25%)\n\n - Write clear, usable documentation and playbooks so teams can self-serve.\n\n - Help train marketing teams on the tools you build - not just the clicks, but how to get good output and when AI isn't the right fit.\n\n - Support the AI Incubator intake process: help evaluate submissions and move projects from sandbox toward production.\n\n\nQUALITY & SUPPORT (~25%)\n\n - Keep production tools inside data and brand guardrails; flag anything that touches customer data or brand voice for review before it ships.\n\n - Respond to user issues on live tools, triage what's breaking, and close the loop.\n\n - Help track tool usage and impact so every tool has a defensible ROI story.\n\n \n\n\nREQUIRED QUALIFICATIONS\n\n - Proficiency with or ability to quickly ramp on our primary AI and marketing tech stack, including Claude, Gemini, Clay, and Glean.\n\n - 2+ years in marketing technology, automation, software, or a comparable technical role or equivalent hands-on project experience.\n\n - Hands-on experience with LLMs: writing and iterating prompts, evaluating output quality, and working within context limits.\n\n - Comfort with technical integration: APIs, webhooks, automation platforms (Zapier/Make), and at least basic scripting (Python preferred).\n\n - Strong written communication - this role produces documentation others rely on.\n\n - Comfort with ambiguity and a bias toward shipping. This function is evolving, and you'll iterate constantly.\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience in B2B SaaS marketing, ideally EdTech or enterprise software.\n\n - Familiarity with marketing ops tooling: Salesforce, Marketo, Asana, Google Analytics, or comparable platforms.\n\n - Experience building something real with AI that people actually used - a tool, a bot, an automation, even a side project counts.\n\n - Exposure to CMS or web platforms (Drupal, content management, localization workflows).\n\n - Experience with GitHub and Railway for version control and deployment\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$85K – $90K","scrapeableCompensationSalarySummary":"$85K - $90K","compensationTiers":[{"id":"c6583c61-f7f9-475b-8dd1-61893fc2aa5e","tierSummary":"Estimated base salary $85K – $90K","title":null,"additionalInformation":null,"components":[{"id":"b0a2c62b-1189-42c2-ba23-1097f060f3a4","summary":"Estimated base salary $85K – $90K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":85000,"maxValue":90000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":85000,"maxValue":90000}]}},{"id":"4dd9ac42-9d9b-4662-86f1-9a8f4725ab9f","title":"Customer Success Manager - Dutch & English Speaker (remote)","department":"Client Services","team":"Customer Success","employmentType":"FullTime","location":"United Kingdom","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Budapest, Hungary","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}}}],"publishedAt":"2026-10-09T14:43:35.605+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Middlesex","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/4dd9ac42-9d9b-4662-86f1-9a8f4725ab9f","applyUrl":"https://jobs.ashbyhq.com/instructure/4dd9ac42-9d9b-4662-86f1-9a8f4725ab9f/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Customer Success Managers are strategic partners within Instructure's Customer Experience team who provide value by forging strong consultative relationships, driving long-term success, and ensuring customers achieve their goals. In this role, you will partner with high-value education accounts across BeNeLux and Central Europe, nurture key stakeholder alignments, propose tailored product solutions, drive adoption and revenue retention, collaborate with sales for growth, advocate for platform enhancements with product and engineering teams, and contribute to cross-functional initiatives.
Remote for Budapest
Hybrid for United Kingdom
What you will be doing
Building and nurturing trusted relationships with senior educational stakeholders to align on desired outcomes and business drivers.
Proactively identifying challenges and recommending tailored Instructure solutions to promote innovation and best practices.
Driving product adoption, maximizing revenue retention, and collaborating with sales to support pipeline generation and customer growth.
Gathering customer feedback to advocate for platform enhancements with product and engineering teams.
Managing tasks dynamically, prioritizing effectively under pressure, and participating in cross-functional customer experience initiatives.
What you will need to know/have
Fluency in both English and Dutch languages.
Minimum of 4 years of experience in Customer Success or SaaS account management, ideally within Educational Technology.
A background or strong affinity within the education sector, coupled with enthusiasm for education and technology.
Strong technical aptitude and familiarity with CRM and project management tools.
Excellent verbal and written communication skills with the ability to adapt tone and influence senior stakeholders empathetically.
A results-driven mindset with a strong capacity to prioritize tasks in a fast-paced environment.
A Bachelor’s degree
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nCustomer Success Managers are strategic partners within Instructure's Customer Experience team who provide value by forging strong consultative relationships, driving long-term success, and ensuring customers achieve their goals. In this role, you will partner with high-value education accounts across BeNeLux and Central Europe, nurture key stakeholder alignments, propose tailored product solutions, drive adoption and revenue retention, collaborate with sales for growth, advocate for platform enhancements with product and engineering teams, and contribute to cross-functional initiatives.\n\nRemote for Budapest\n\nHybrid for United Kingdom\n\n \n\nWhat you will be doing\n\n - Building and nurturing trusted relationships with senior educational stakeholders to align on desired outcomes and business drivers.\n\n - Proactively identifying challenges and recommending tailored Instructure solutions to promote innovation and best practices.\n\n - Driving product adoption, maximizing revenue retention, and collaborating with sales to support pipeline generation and customer growth.\n\n - Gathering customer feedback to advocate for platform enhancements with product and engineering teams.\n\n - Managing tasks dynamically, prioritizing effectively under pressure, and participating in cross-functional customer experience initiatives.\n\n\n\nWhat you will need to know/have\n\n - Fluency in both English and Dutch languages.\n\n - Minimum of 4 years of experience in Customer Success or SaaS account management, ideally within Educational Technology.\n\n - A background or strong affinity within the education sector, coupled with enthusiasm for education and technology.\n\n - Strong technical aptitude and familiarity with CRM and project management tools.\n\n - Excellent verbal and written communication skills with the ability to adapt tone and influence senior stakeholders empathetically.\n\n - A results-driven mindset with a strong capacity to prioritize tasks in a fast-paced environment.\n\n - A Bachelor’s degree\n \n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 12M – HUF 13M • Offers Commission","scrapeableCompensationSalarySummary":"HUF 12M - HUF 13M","compensationTiers":[{"id":"495e1f26-6179-402b-a7d6-e540fcd12716","tierSummary":"HUF 12M – HUF 13M • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"27249c67-463a-40c5-9cd5-48e3d2c1c057","summary":"HUF 12M – HUF 13M","compensationType":"Salary","interval":"1 YEAR","currencyCode":"HUF","minValue":12000000,"maxValue":13000000},{"id":"9a8fca6f-796e-4626-96e1-6322ba885fe8","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"HUF","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"HUF","minValue":12000000,"maxValue":13000000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"HUF","minValue":null,"maxValue":null}]}},{"id":"7ecd91fe-15b0-4910-bcb4-43966320ac3e","title":"Customer Success Associate - Spanish & English speaker (remote)","department":"Client Services","team":"Customer Success","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T12:21:59.161+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/7ecd91fe-15b0-4910-bcb4-43966320ac3e","applyUrl":"https://jobs.ashbyhq.com/instructure/7ecd91fe-15b0-4910-bcb4-43966320ac3e/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are looking for a Customer Success Associate (CSA) to join our Customer Success team, supporting our growing customer base across Central and Southern Europe, the Middle East, and Africa (EMEA), primarily within the Higher Education and Vocational Education sectors.
In this role, you will hold a direct book of business covering our Tier 3 medium-sized accounts across the region. Many of these accounts require Spanish language capabilities, making fluency in Spanish essential. You will play a critical role by learning about the key trends impacting educational institutions across these regions, removing roadblocks to value realization, and elevating the customer journey through close collaboration with Customer Success Managers (CSMs) in your region.
What you will be doing:
Build and nurture meaningful relationships with key customer stakeholders to ensure alignment with their desired outcomes.
Develop a deep understanding of key customer business drivers and challenges, proactively offering tailored solutions through Instructure’s products and services to promote innovation and best practice.
Drive customer adoption of Instructure solutions to enhance business outcomes and overall customer satisfaction.
Retain and maximize revenue opportunities through strategic engagement and contextual understanding of customer challenges.
Collaborate closely with the Sales team to drive customer growth and facilitate pipeline generation.
Advocate for customers by providing valuable feedback to Product and Engineering teams to facilitate platform improvements that solve customer challenges.
Participate in cross-functional projects that support the broader strategic goals and initiatives of the Customer Success team.
Indirect Account Support
Partner with CSMs, Sales, and Renewals to grow market share, prepare reports for strategic meetings, and resolve complex escalations.
Track regional trends and product developments to keep CSMs informed and propose proactive customer resources.
Develop one-to-many digital campaigns, FAQs, and standardized response templates.
Maintain CRM data integrity (Salesforce and Gainsight), own EMEA playbook documentation, and execute feedback-driven action plans.
What you will need to know/have:
Fluency in Spanish and English (written and verbal) is required to effectively manage customer relationships across the assigned region.
Ability to work European hours.
Passion for education and technology with a proven technical aptitude.
Clear, concise verbal and written communication skills with the ability to adapt tone appropriately across varying organizational levels.
Familiarity with CRM systems (such as Salesforce) and project management tools, with the ability to craft workflows that enhance operational efficiency.
Strong capacity to prioritize tasks, multitask, and perform effectively under pressure in a fast-paced, evolving environment.
Familiarity with Instructure products (e.g., Canvas LMS) is a plus.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nWe are looking for a Customer Success Associate (CSA) to join our Customer Success team, supporting our growing customer base across Central and Southern Europe, the Middle East, and Africa (EMEA), primarily within the Higher Education and Vocational Education sectors.\n\nIn this role, you will hold a direct book of business covering our Tier 3 medium-sized accounts across the region. Many of these accounts require Spanish language capabilities, making fluency in Spanish essential. You will play a critical role by learning about the key trends impacting educational institutions across these regions, removing roadblocks to value realization, and elevating the customer journey through close collaboration with Customer Success Managers (CSMs) in your region.\n\n\n\nWhat you will be doing:\n\n - Build and nurture meaningful relationships with key customer stakeholders to ensure alignment with their desired outcomes.\n\n - Develop a deep understanding of key customer business drivers and challenges, proactively offering tailored solutions through Instructure’s products and services to promote innovation and best practice.\n\n - Drive customer adoption of Instructure solutions to enhance business outcomes and overall customer satisfaction.\n\n - Retain and maximize revenue opportunities through strategic engagement and contextual understanding of customer challenges.\n\n - Collaborate closely with the Sales team to drive customer growth and facilitate pipeline generation.\n\n - Advocate for customers by providing valuable feedback to Product and Engineering teams to facilitate platform improvements that solve customer challenges.\n\n - Participate in cross-functional projects that support the broader strategic goals and initiatives of the Customer Success team.\n\n\n\nIndirect Account Support\n\n - Partner with CSMs, Sales, and Renewals to grow market share, prepare reports for strategic meetings, and resolve complex escalations.\n\n - Track regional trends and product developments to keep CSMs informed and propose proactive customer resources.\n\n - Develop one-to-many digital campaigns, FAQs, and standardized response templates.\n\n - Maintain CRM data integrity (Salesforce and Gainsight), own EMEA playbook documentation, and execute feedback-driven action plans.\n\n\n\nWhat you will need to know/have: \n\n - Fluency in Spanish and English (written and verbal) is required to effectively manage customer relationships across the assigned region.\n\n - Ability to work European hours.\n\n - Passion for education and technology with a proven technical aptitude.\n\n - Clear, concise verbal and written communication skills with the ability to adapt tone appropriately across varying organizational levels.\n\n - Familiarity with CRM systems (such as Salesforce) and project management tools, with the ability to craft workflows that enhance operational efficiency.\n\n - Strong capacity to prioritize tasks, multitask, and perform effectively under pressure in a fast-paced, evolving environment.\n\n - Familiarity with Instructure products (e.g., Canvas LMS) is a plus.\n \n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 850K – HUF 875K per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"92feb0c4-fafa-4f65-8d36-3226bc7eb852","tierSummary":"HUF 850K – HUF 875K per month","title":null,"additionalInformation":null,"components":[{"id":"0fc930da-23fe-4bee-88a0-b6c44870b015","summary":"HUF 850K – HUF 875K per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":850000,"maxValue":875000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":850000,"maxValue":875000}]}},{"id":"a812b847-75ca-4140-b087-50fa0a7af661","title":"Director, Assessment Content","department":"Research & Development","team":"Product Management","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-13T00:08:05.873+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/a812b847-75ca-4140-b087-50fa0a7af661","applyUrl":"https://jobs.ashbyhq.com/instructure/a812b847-75ca-4140-b087-50fa0a7af661/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are hiring for a Director, Assessment Content
As a Director, Assessment Content, at Instructure, you will lead the teams that design, write, edit, and research the content behind our assessment products. You'll own how that content gets made, from first design to final delivery. You'll work closely with Product Management, which sets the product roadmap. Your job is to shape that roadmap with deep content and research expertise, then lead your teams to deliver on it with quality, speed, and discipline. You'll also run a global workforce of US-based and offshore teams, and you'll make smart, strategic calls about where and how the work gets done.
Lead the Assessment Content team (design, editorial, copy edit, and shared services) through subteam Managers/Senior Managers, and the Assessment Research team (researchers, a statistical programmer, and a psychometrician) fostering tight collaboration across teams to drive an integrated, end-to-end assessment development and research processes
Own delivery of the assessment roadmap, including planning, staffing, timelines, and quality.
Partner with Product Management to shape the roadmap, through content expertise, research, and market insights, including emerging technology and new product opportunities.
Manage a million-dollar-plus operating budget and decide how to spread work across US teams, offshore teams, and vendors.
Oversee content rights, including licensing, work-for-hire agreements, international distribution rights, and rights in perpetuity, in partnership with Legal and Procurement.
Find practical ways to use AI in content design, editing, and review to speed up work while protecting quality.
Hire, coach, and grow leaders, and build a team that can take on new kinds of work as the business changes.
Bachelor's degree required. Advanced degree (Master's or Doctorate) in education, educational measurement, psychometrics, instructional design, or a related field preferred.
12+ years of experience in assessment content development, assessment research, or product development within the education industry.
Seven or more years of people leadership experience, including leading managers and teams with a mix of specialties.
Deep assessment expertise, including test construction, blueprints, item specifications, accessibility compliance and psychometric concepts like validity and reliability.
Proven track record of running large, distributed content operations, including budget ownership and management of offshore teams and vendors.
Working knowledge of content licensing, work-for-hire, international distribution rights, and rights in perpetuity.
Hands-on experience using AI tools in content development, with good judgment about where they help and where they don't.
Strong operational leadership, with the ability to deliver against a roadmap while influencing its direction.
Excellent communication skills (written, verbal, and visual), with the ability to build trust with everyone from individual contributors to executive leadership.
A passion for education and a commitment to the Instructure mission.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nWe are hiring for a Director, Assessment Content\n\nAs a Director, Assessment Content, at Instructure, you will lead the teams that design, write, edit, and research the content behind our assessment products. You'll own how that content gets made, from first design to final delivery. You'll work closely with Product Management, which sets the product roadmap. Your job is to shape that roadmap with deep content and research expertise, then lead your teams to deliver on it with quality, speed, and discipline. You'll also run a global workforce of US-based and offshore teams, and you'll make smart, strategic calls about where and how the work gets done.\n\n \n\n\nWHAT YOU WILL BE DOING:\n\n - Lead the Assessment Content team (design, editorial, copy edit, and shared services) through subteam Managers/Senior Managers, and the Assessment Research team (researchers, a statistical programmer, and a psychometrician) fostering tight collaboration across teams to drive an integrated, end-to-end assessment development and research processes\n\n - Own delivery of the assessment roadmap, including planning, staffing, timelines, and quality.\n\n - Partner with Product Management to shape the roadmap, through content expertise, research, and market insights, including emerging technology and new product opportunities.\n\n - Manage a million-dollar-plus operating budget and decide how to spread work across US teams, offshore teams, and vendors.\n\n - Oversee content rights, including licensing, work-for-hire agreements, international distribution rights, and rights in perpetuity, in partnership with Legal and Procurement.\n\n - Find practical ways to use AI in content design, editing, and review to speed up work while protecting quality.\n\n - Hire, coach, and grow leaders, and build a team that can take on new kinds of work as the business changes.\n\n\nHERE'S WHAT YOU WILL NEED TO KNOW/HAVE:\n\n - Bachelor's degree required. Advanced degree (Master's or Doctorate) in education, educational measurement, psychometrics, instructional design, or a related field preferred.\n\n - 12+ years of experience in assessment content development, assessment research, or product development within the education industry.\n\n - Seven or more years of people leadership experience, including leading managers and teams with a mix of specialties.\n\n - Deep assessment expertise, including test construction, blueprints, item specifications, accessibility compliance and psychometric concepts like validity and reliability.\n\n - Proven track record of running large, distributed content operations, including budget ownership and management of offshore teams and vendors.\n\n - Working knowledge of content licensing, work-for-hire, international distribution rights, and rights in perpetuity.\n\n - Hands-on experience using AI tools in content development, with good judgment about where they help and where they don't.\n\n - Strong operational leadership, with the ability to deliver against a roadmap while influencing its direction.\n\n - Excellent communication skills (written, verbal, and visual), with the ability to build trust with everyone from individual contributors to executive leadership.\n\n - A passion for education and a commitment to the Instructure mission.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$130K – $155K","scrapeableCompensationSalarySummary":"$130K - $155K","compensationTiers":[{"id":"1142e4e4-bdd8-480c-b7fb-55f0b0eae4cf","tierSummary":"Estimated base salary $130K – $155K","title":null,"additionalInformation":null,"components":[{"id":"dffd0733-b5cf-48ee-9277-a867dcc9a0f2","summary":"Estimated base salary $130K – $155K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":155000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":130000,"maxValue":155000}]}},{"id":"76553c83-a3f2-4ec9-a227-ceda339e6d86","title":"Senior AI Platform Engineer","department":"Research & Development","team":"Engineering","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-07T16:27:07.688+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/76553c83-a3f2-4ec9-a227-ceda339e6d86","applyUrl":"https://jobs.ashbyhq.com/instructure/76553c83-a3f2-4ec9-a227-ceda339e6d86/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
At Instructure, we empower teachers and learners to grow and succeed by creating intuitive products that simplify learning, facilitate meaningful relationships, and inspire innovation.
We are looking for AI Platform Engineers to build and maintain core LLM-powered services and APIs to power the next generation of online learning tools. On this team, you’ll design and implement services and infrastructure that will allow our feature teams to rapidly develop and deploy LLM-powered features that improve the teaching and learning experience of tens of millions of people around the world while maintaining our high standards for performance, security, and reliability.
What You’ll Do
Design and implement APIs and domain services that abstract the complexity of using an LLM and enable rapid feature development from our product teams;
Build scalable AWS infrastructure for LLM interactions, including prompt management, context handling, auditing, and response processing;
Create developer tooling and documentation that makes integration with your services intuitive and easy;
Establish best practices for AI and LLM use at Instructure, considering things like auditability, cost, and performance;
Collaborate with feature teams to understand their needs and solve them with platform capabilities;
Design, develop, and maintain scalable and performant APIs;
Write clean, maintainable, and well-documented code;
Participate in code reviews and provide and receive constructive feedback
What You’ll Need
Prior software engineering experience with API design and distributed system development;
Strong experience building backend services and REST or GraphQL APIs;
Knowledge of API design best practices around security, performance monitoring, rate limiting, and more;
Understanding of LLM integration and usage patterns;
Strong collaboration and written and verbal communication skills;
Past experience with cloud infrastructure, preferably on AWS;
Experience with Node.js or a desire to learn;
Experience with TypeScript or a desire to learn;
Background in developer tooling and API documentation is preferred.
Onsite Collaboration Requirement: This role requires working onsite on Tuesday and Wednesday, with Thursday strongly encouraged as part of our company’s in-person collaboration model.
Why Join Us?
At Instructure, you’ll be at the forefront of bringing AI into education, building the platform that powers AI-driven features across Canvas and other products. In this role, you’ll design and develop scalable, secure, and high-performance APIs and platform services that enable rapid creation of LLM-based educational tools, used by engineers across the organization.
You’ll collaborate closely with feature teams, establish best practices for AI use, and create developer tools that make integrating these services intuitive and seamless. Your work will directly impact millions of learners, helping teachers and students benefit from smarter, faster, and more innovative educational technology.
We invest in our employees’ growth and success through thoughtful mentorship, hack weeks, internal conferences, and a culture that values ownership, experimentation, and innovation. If you’re excited by building foundational AI infrastructure that empowers others and drives real-world impact, this is the role for you.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nAt Instructure, we empower teachers and learners to grow and succeed by creating intuitive products that simplify learning, facilitate meaningful relationships, and inspire innovation. \n\nWe are looking for AI Platform Engineers to build and maintain core LLM-powered services and APIs to power the next generation of online learning tools. On this team, you’ll design and implement services and infrastructure that will allow our feature teams to rapidly develop and deploy LLM-powered features that improve the teaching and learning experience of tens of millions of people around the world while maintaining our high standards for performance, security, and reliability.\n\n\n\nWhat You’ll Do\n\n - Design and implement APIs and domain services that abstract the complexity of using an LLM and enable rapid feature development from our product teams;\n\n - Build scalable AWS infrastructure for LLM interactions, including prompt management, context handling, auditing, and response processing;\n\n - Create developer tooling and documentation that makes integration with your services intuitive and easy;\n\n - Establish best practices for AI and LLM use at Instructure, considering things like auditability, cost, and performance;\n\n - Collaborate with feature teams to understand their needs and solve them with platform capabilities;\n\n - Design, develop, and maintain scalable and performant APIs;\n\n - Write clean, maintainable, and well-documented code;\n\n - Participate in code reviews and provide and receive constructive feedback\n\n\n\nWhat You’ll Need\n\n - Prior software engineering experience with API design and distributed system development;\n\n - Strong experience building backend services and REST or GraphQL APIs;\n\n - Knowledge of API design best practices around security, performance monitoring, rate limiting, and more;\n\n - Understanding of LLM integration and usage patterns;\n\n - Strong collaboration and written and verbal communication skills;\n\n - Past experience with cloud infrastructure, preferably on AWS;\n\n - Experience with Node.js or a desire to learn;\n\n - Experience with TypeScript or a desire to learn;\n\n - Background in developer tooling and API documentation is preferred.\n\n - Onsite Collaboration Requirement: This role requires working onsite on Tuesday and Wednesday, with Thursday strongly encouraged as part of our company’s in-person collaboration model.\n\n \n\nWhy Join Us?\n\n - At Instructure, you’ll be at the forefront of bringing AI into education, building the platform that powers AI-driven features across Canvas and other products. In this role, you’ll design and develop scalable, secure, and high-performance APIs and platform services that enable rapid creation of LLM-based educational tools, used by engineers across the organization.\n\n - You’ll collaborate closely with feature teams, establish best practices for AI use, and create developer tools that make integrating these services intuitive and seamless. Your work will directly impact millions of learners, helping teachers and students benefit from smarter, faster, and more innovative educational technology.\n\n - We invest in our employees’ growth and success through thoughtful mentorship, hack weeks, internal conferences, and a culture that values ownership, experimentation, and innovation. If you’re excited by building foundational AI infrastructure that empowers others and drives real-world impact, this is the role for you.\n \n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 1.8M – HUF 2.1M per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"244df5f2-861d-4efa-bf85-43ea08c5ce0f","tierSummary":"HUF 1.8M – HUF 2.1M per month","title":null,"additionalInformation":null,"components":[{"id":"62af9fc4-b13c-49b2-8c8b-e84d62765e72","summary":"HUF 1.8M – HUF 2.1M per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1800000,"maxValue":2100000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1800000,"maxValue":2100000}]}},{"id":"ab2a559c-de1e-443f-9d90-62476e2bdb95","title":"Sr Site Reliability Engineer","department":"COHR","team":"Operations","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-08T14:23:45.710+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/ab2a559c-de1e-443f-9d90-62476e2bdb95","applyUrl":"https://jobs.ashbyhq.com/instructure/ab2a559c-de1e-443f-9d90-62476e2bdb95/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
By focusing on our values — ownership, openness, simplicity, equality, relationships, and learning — and using a modern stack that includes AWS, Docker, Kubernetes (EKS), Terraform, and Go; we are pushing the boundaries of managing services at scale.
What you will be doing:
Partnering with engineering teams to automate & optimize service availability, scalability, performance, monitoring, and alerting.
Developing software to automate the toil required to keep our SaaS offerings highly available, scalable, and resilient, while delivering quickly.
Building and maintaining platforms and services that are force multipliers used by internal teams.
Developing and maintaining methodologies of iteratively deploying Instructure’s cloud-based architecture.
Building resilient and self-scaling systems so that you can sleep through the night.
Participate in on-call rotation.
Push the boundaries of cloud automation and gain hands-on experience running services with AWS.
What we look for:
A desire for ownership and love for problem-solving and learning.
Experience managing a 24/7 SaaS with amazing uptime.
Experience with at least one cloud platform (Amazon Web Services [preferred], Google Cloud, or Microsoft Azure).
Programming experience in at least one modern programming language (Python, Go, TypeScript / Node.js, Java, or Ruby).
Experience with containers (Docker) or container orchestration (Kubernetes, ECS, Mesos).
Deep understanding of configuration management, automation, and infrastructure-as-code tools (Ansible, Terraform, or Puppet).
Continuous Integration (CI) / Continuous Delivery (CD) exposure (like Jenkins, git, Argo, Spinnaker, GitHub Actions, AWS CodeDeploy, etc.).
Open, team-oriented, and with a broad range of skills and interests.
Strong communication skills in English.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nBy focusing on our values — ownership, openness, simplicity, equality, relationships, and learning — and using a modern stack that includes AWS, Docker, Kubernetes (EKS), Terraform, and Go; we are pushing the boundaries of managing services at scale.\n\n \n\nWhat you will be doing:\n\n - Partnering with engineering teams to automate & optimize service availability, scalability, performance, monitoring, and alerting. \n\n - Developing software to automate the toil required to keep our SaaS offerings highly available, scalable, and resilient, while delivering quickly.\n\n - Building and maintaining platforms and services that are force multipliers used by internal teams.\n\n - Developing and maintaining methodologies of iteratively deploying Instructure’s cloud-based architecture. \n\n - Building resilient and self-scaling systems so that you can sleep through the night.\n\n - Participate in on-call rotation.\n\n - Push the boundaries of cloud automation and gain hands-on experience running services with AWS.\n\n\n\nWhat we look for:\n\n - A desire for ownership and love for problem-solving and learning.\n\n - Experience managing a 24/7 SaaS with amazing uptime.\n\n - Experience with at least one cloud platform (Amazon Web Services [preferred], Google Cloud, or Microsoft Azure).\n\n - Programming experience in at least one modern programming language (Python, Go, TypeScript / Node.js, Java, or Ruby).\n\n - Experience with containers (Docker) or container orchestration (Kubernetes, ECS, Mesos). \n\n - Deep understanding of configuration management, automation, and infrastructure-as-code tools (Ansible, Terraform, or Puppet).\n\n - Continuous Integration (CI) / Continuous Delivery (CD) exposure (like Jenkins, git, Argo, Spinnaker, GitHub Actions, AWS CodeDeploy, etc.).\n\n - Open, team-oriented, and with a broad range of skills and interests.\n\n - Strong communication skills in English.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 1.8M – HUF 2.2M per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"74ac235f-ad14-46f9-ab1f-ab82a750945f","tierSummary":"HUF 1.8M – HUF 2.2M per month","title":null,"additionalInformation":null,"components":[{"id":"f00280ec-2815-4831-ab95-05861ec5596f","summary":"HUF 1.8M – HUF 2.2M per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1800000,"maxValue":2200000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1800000,"maxValue":2200000}]}},{"id":"b81c30ee-d7a0-49c3-95ad-c2c6a657a3c0","title":"Senior Renewal Representative","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T05:21:12.863+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/b81c30ee-d7a0-49c3-95ad-c2c6a657a3c0","applyUrl":"https://jobs.ashbyhq.com/instructure/b81c30ee-d7a0-49c3-95ad-c2c6a657a3c0/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
As a Senior Renewal Representative, you will play a pivotal role in managing a broader and more complex portfolio of customer accounts, with an emphasis on strategic account retention and growth. Leveraging your foundational experience, you will take ownership of high-value and multi-product renewals, collaborate cross-functionally to optimize outcomes, and proactively engage accounts to identify expansion opportunities.
What You Will Do
Manage a diverse portfolio of renewal accounts, including medium and large-scale contracts, to ensure timely and accurate renewals.
Develop and execute tailored renewal strategies to maximize customer retention and identify expansion opportunities.
Collaborate closely with Customer Success Managers (CSMs) and Sales Representatives to align on account strategies and customer health.
Create, deliver, and manage complex renewal quotes, ensuring alignment with customer needs and usage data.
Conduct renewal forecasting with a high degree of accuracy, providing management with regular updates on progress and risks.
Lead renewal negotiations, including addressing customer objections, pricing discussions, and contract adjustments.
Serve as a subject matter expert (SME) on quoting tools and CRM best practices, driving data integrity and operational efficiency.
Collaborate with Product and Marketing teams to understand and communicate product updates or enhancements that may affect renewals.
Track and report on key renewal performance metrics to identify trends and inform process improvements.
What You Will Need to Know/Have
Minimum of 3 years of experience in customer success, account management, or renewal management roles.
Proven ability to manage and grow customer relationships, with experience handling high-value accounts.
Strong negotiation skills, with the ability to navigate complex discussions to drive mutually beneficial outcomes.
Analytical thinking skills, with the capability to analyze usage data, identify trends, and apply insights to renewal strategies.
Demonstrated ability in process improvement, including identifying inefficiencies and contributing to operational enhancements.
Advanced proficiency with CRM systems such as Salesforce, Gainsight, and Clari.
Ability to travel a few times throughout the year
Bachelor's degree preferred
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\n \n\nAs a Senior Renewal Representative, you will play a pivotal role in managing a broader and more complex portfolio of customer accounts, with an emphasis on strategic account retention and growth. Leveraging your foundational experience, you will take ownership of high-value and multi-product renewals, collaborate cross-functionally to optimize outcomes, and proactively engage accounts to identify expansion opportunities.\n\n \n\nWhat You Will Do\n\n \n\n - Manage a diverse portfolio of renewal accounts, including medium and large-scale contracts, to ensure timely and accurate renewals.\n\n - Develop and execute tailored renewal strategies to maximize customer retention and identify expansion opportunities.\n\n - Collaborate closely with Customer Success Managers (CSMs) and Sales Representatives to align on account strategies and customer health.\n\n - Create, deliver, and manage complex renewal quotes, ensuring alignment with customer needs and usage data.\n\n - Conduct renewal forecasting with a high degree of accuracy, providing management with regular updates on progress and risks.\n\n - Lead renewal negotiations, including addressing customer objections, pricing discussions, and contract adjustments.\n\n - Serve as a subject matter expert (SME) on quoting tools and CRM best practices, driving data integrity and operational efficiency.\n\n - Collaborate with Product and Marketing teams to understand and communicate product updates or enhancements that may affect renewals.\n\n - Track and report on key renewal performance metrics to identify trends and inform process improvements.\n\n \n\nWhat You Will Need to Know/Have\n\n \n\n - Minimum of 3 years of experience in customer success, account management, or renewal management roles.\n\n - Proven ability to manage and grow customer relationships, with experience handling high-value accounts.\n\n - Strong negotiation skills, with the ability to navigate complex discussions to drive mutually beneficial outcomes.\n\n - Analytical thinking skills, with the capability to analyze usage data, identify trends, and apply insights to renewal strategies.\n\n - Demonstrated ability in process improvement, including identifying inefficiencies and contributing to operational enhancements.\n\n - Advanced proficiency with CRM systems such as Salesforce, Gainsight, and Clari.\n\n - Ability to travel a few times throughout the year\n\n - Bachelor's degree preferred \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$74K – $92K","scrapeableCompensationSalarySummary":"$74K - $92K","compensationTiers":[{"id":"4110c111-9428-402c-bf6b-3add6266b9c5","tierSummary":"$74K – $92K","title":null,"additionalInformation":null,"components":[{"id":"5bdc29eb-6a8d-4e28-bbd9-89c3e250849b","summary":"$74K – $92K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":74000,"maxValue":92000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":74000,"maxValue":92000}]}},{"id":"a6a7641c-34c7-4556-95bb-0ed9b29378ed","title":"Growth Account Executive - Higher Education - UK (hybrid)","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-08T16:54:15.179+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Middlesex","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/a6a7641c-34c7-4556-95bb-0ed9b29378ed","applyUrl":"https://jobs.ashbyhq.com/instructure/a6a7641c-34c7-4556-95bb-0ed9b29378ed/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
As part of market leading growth, we are looking for a high performing individual contributor to focus specifically on partnering with our existing clients who are using Canvas LMS and the wider Instructure Learning Platform across the United Kingdom and Ireland. This is a role that will require travel for on-sites and events (30%), as well as a strategic mindset. As a Growth Account Executive, you will be responsible for the long term, sustainable success of institutions using our solutions across the region (primarily universities and colleges), ensuring all aspects of the business are healthy.
What you will be doing:
Lead the development of Instructure’s client strategy for Institutions in the UK & Ireland region; manage numerous accounts strategically.
Engage with institutions to understand their educational strategy; keep close to emerging trends and develop innovative approaches to ensure our clients are successful using Instructure’s solutions.
Create and articulate compelling value propositions around Instructure solutions and services.
Support customer growth through well-developed sales engagements and successful go-to-market strategy to achieve outcomes that drive educational value.
Secure long-term and business terms with enterprise customers by selling the value and return on investment of our platform.
Provide informative input back to other team functions, particularly Product and Customer Experience.
Demonstrate superb pipeline management and hygiene, providing regular forecast updates across short, medium, and long-term goals.
Consistently achieve and surpass established quotas within the specified time frame.
Foster strong internal relationships with colleagues, whilst contributing to our entrepreneurial growth culture.
Attend industry and key events; establish yourself as a thought leader for innovation in the education sector.
Here’s What You Will Need to Know/Have:
English language proficiency is a must, alongside excellent business written skills.
Additional languages desirable.
Bachelor's degree and/or minimum of 2-3 years of proven sales experience.
Ability to conduct comprehensive needs analysis and craft compelling proposals that effectively communicate the value of our offering and align with the specific needs of the client.
Understanding educational strategy and the process involving selling a VLE/LMS is a plus.
Experience working in education or with a pedagogical background preferred.
Experience selling enterprise-level software, SaaS sales, and services.
Experience selling into education preferred.
Ability to do detailed needs analysis, proposal development, and tender completion.
Experience managing public tender procurement preferred.
Strategic and consultative sales acumen, enabling you to think critically, proactively identify opportunities, and offer tailored solutions to drive revenue growth.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n \n\nAs part of market leading growth, we are looking for a high performing individual contributor to focus specifically on partnering with our existing clients who are using Canvas LMS and the wider Instructure Learning Platform across the United Kingdom and Ireland. This is a role that will require travel for on-sites and events (30%), as well as a strategic mindset. As a Growth Account Executive, you will be responsible for the long term, sustainable success of institutions using our solutions across the region (primarily universities and colleges), ensuring all aspects of the business are healthy.\n\n \n\nWhat you will be doing:\n\n - Lead the development of Instructure’s client strategy for Institutions in the UK & Ireland region; manage numerous accounts strategically.\n\n - Engage with institutions to understand their educational strategy; keep close to emerging trends and develop innovative approaches to ensure our clients are successful using Instructure’s solutions.\n\n - Create and articulate compelling value propositions around Instructure solutions and services.\n\n - Support customer growth through well-developed sales engagements and successful go-to-market strategy to achieve outcomes that drive educational value.\n\n - Secure long-term and business terms with enterprise customers by selling the value and return on investment of our platform.\n\n - Provide informative input back to other team functions, particularly Product and Customer Experience.\n\n - Demonstrate superb pipeline management and hygiene, providing regular forecast updates across short, medium, and long-term goals.\n\n - Consistently achieve and surpass established quotas within the specified time frame.\n\n - Foster strong internal relationships with colleagues, whilst contributing to our entrepreneurial growth culture.\n\n - Attend industry and key events; establish yourself as a thought leader for innovation in the education sector.\n\n \n\nHere’s What You Will Need to Know/Have:\n\n - English language proficiency is a must, alongside excellent business written skills.\n\n - Additional languages desirable.\n\n - Bachelor's degree and/or minimum of 2-3 years of proven sales experience.\n\n - Ability to conduct comprehensive needs analysis and craft compelling proposals that effectively communicate the value of our offering and align with the specific needs of the client.\n\n - Understanding educational strategy and the process involving selling a VLE/LMS is a plus.\n\n - Experience working in education or with a pedagogical background preferred.\n\n - Experience selling enterprise-level software, SaaS sales, and services.\n\n - Experience selling into education preferred.\n\n - Ability to do detailed needs analysis, proposal development, and tender completion.\n\n - Experience managing public tender procurement preferred.\n\n - Strategic and consultative sales acumen, enabling you to think critically, proactively identify opportunities, and offer tailored solutions to drive revenue growth.\n \n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3b3d6b33-1436-47a4-abcc-da6057388c3c","title":"Growth Account Executive - Higher Education - Nordics (remote)","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"Sweden","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London, England","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-10-19T13:53:22.050+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Sweden"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/3b3d6b33-1436-47a4-abcc-da6057388c3c","applyUrl":"https://jobs.ashbyhq.com/instructure/3b3d6b33-1436-47a4-abcc-da6057388c3c/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
As part of our market-leading growth, we are looking for a high-performing individual contributor to partner with our existing clients using Canvas LMS and the Instructure Learning Platform across the Nordic region. This role requires travel for onsite visits and events (30%) and a strategic mindset. As a Growth Account Executive, you will be responsible for the long-term, sustainable success of institutions (primarily universitet and högskola) using our solutions across the region, ensuring all aspects of the business are healthy and thriving.
Remote for candidate based in Sweden
Hybrid for candidate based in UK
What You Will Be Doing
Lead the development of Instructure’s client strategy for institutions in the Nordic region; manage multiple accounts strategically.
Engage with institutions to understand their educational strategy, stay close to emerging trends, and develop innovative approaches to ensure client success with Instructure solutions.
Create and articulate compelling value propositions for Instructure solutions and services.
Support customer growth through effective sales engagements and successful go-to-market strategies to drive educational value.
Secure long-term business by selling the value and ROI of our platform to enterprise customers.
Provide informative input to other team functions, particularly Product and Customer Experience.
Demonstrate superb pipeline management, providing regular forecast updates across short-, medium-, and long-term goals.
Consistently achieve and exceed established quotas within specified time frames.
Foster strong internal relationships and contribute to our entrepreneurial growth culture.
Attend industry and key events, establishing yourself as a thought leader for innovation in the education sector.
What You Will Need to Know/Have
English language proficiency and excellent business writing skills.
Additional language skills desirable (Swedish or Norwegian proficiency preferred).
Bachelor’s Degree and/or a minimum of 2-3 years of proven sales experience.
Ability to conduct comprehensive needs analyses and craft compelling proposals aligned with client needs.
Understanding of educational strategy and the process of selling a VLE/LMS is a plus.
Preferred experience working in education or with a pedagogical background.
Experience selling enterprise-level software, SaaS sales, and services.
Preferred experience selling into education.
Ability to perform detailed needs analysis, proposal development, and tender completion.
Preferred experience managing public tender procurement.
Strategic and consultative sales acumen, with the ability to think critically, proactively identify opportunities, and present tailored solutions to drive revenue growth.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nAs part of our market-leading growth, we are looking for a high-performing individual contributor to partner with our existing clients using Canvas LMS and the Instructure Learning Platform across the Nordic region. This role requires travel for onsite visits and events (30%) and a strategic mindset. As a Growth Account Executive, you will be responsible for the long-term, sustainable success of institutions (primarily universitet and högskola) using our solutions across the region, ensuring all aspects of the business are healthy and thriving.\n\nRemote for candidate based in Sweden\n\nHybrid for candidate based in UK\n\n\n\nWhat You Will Be Doing\n\n - Lead the development of Instructure’s client strategy for institutions in the Nordic region; manage multiple accounts strategically.\n\n - Engage with institutions to understand their educational strategy, stay close to emerging trends, and develop innovative approaches to ensure client success with Instructure solutions.\n\n - Create and articulate compelling value propositions for Instructure solutions and services.\n\n - Support customer growth through effective sales engagements and successful go-to-market strategies to drive educational value.\n\n - Secure long-term business by selling the value and ROI of our platform to enterprise customers.\n\n - Provide informative input to other team functions, particularly Product and Customer Experience.\n\n - Demonstrate superb pipeline management, providing regular forecast updates across short-, medium-, and long-term goals.\n\n - Consistently achieve and exceed established quotas within specified time frames.\n\n - Foster strong internal relationships and contribute to our entrepreneurial growth culture.\n\n - Attend industry and key events, establishing yourself as a thought leader for innovation in the education sector.\n\n\n\n\n\n\nWhat You Will Need to Know/Have\n\n - English language proficiency and excellent business writing skills.\n\n - Additional language skills desirable (Swedish or Norwegian proficiency preferred).\n\n - Bachelor’s Degree and/or a minimum of 2-3 years of proven sales experience.\n\n - Ability to conduct comprehensive needs analyses and craft compelling proposals aligned with client needs.\n\n - Understanding of educational strategy and the process of selling a VLE/LMS is a plus.\n\n - Preferred experience working in education or with a pedagogical background.\n\n - Experience selling enterprise-level software, SaaS sales, and services.\n\n - Preferred experience selling into education.\n\n - Ability to perform detailed needs analysis, proposal development, and tender completion.\n\n - Preferred experience managing public tender procurement.\n\n - Strategic and consultative sales acumen, with the ability to think critically, proactively identify opportunities, and present tailored solutions to drive revenue growth.\n\n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0e8ab06a-557e-4f1b-91b7-cee00605cdf3","title":"Account Executive - Parchment - K12","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-08T22:21:25.923+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/0e8ab06a-557e-4f1b-91b7-cee00605cdf3","applyUrl":"https://jobs.ashbyhq.com/instructure/0e8ab06a-557e-4f1b-91b7-cee00605cdf3/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
The Account Executive, Parchment K12 is responsible for creating, managing, and closing new sales pipeline within their assigned US-based K12 public school territory for the Parchment K12 Based suite of products. This individual drives net-new client adoption as well as cross-sells new products into our established network. You will engage with audiences such as Directors of Student Services, Registrars, Principals, and Superintendents, representing Parchment from a home office environment. We are looking for a dynamic individual with an entrepreneurial mindset and a proven SaaS sales record.
Achieve and exceed assigned sales quotas through proactive outreach, presentations, and negotiations with K12 decision-makers.
Develop and execute strategic sales plans to identify and target new opportunities within your assigned territory.
Conduct compelling product demonstrations and presentations, effectively articulating the value proposition of Parchment K12 solutions.
Build and maintain a robust sales pipeline, meticulously tracking progress and forecasting sales activity.
Collaborate with internal teams, including sales engineering, marketing, and customer success, to ensure a seamless customer experience.
Negotiate contracts, pricing, and terms with prospective clients.
Stay up-to-date on industry trends, competitor activities, and product developments to maintain a competitive edge.
Participate in industry events, conferences, and webinars to represent Instructure and network with potential clients.
Maintain accurate and up-to-date records in the CRM system.
Minimum of 2 years of successful B2B sales experience, with a proven track record of exceeding quotas, preferably within the K12 education technology space.
Strong understanding of the K12 education market and its unique challenges and opportunities.
Excellent communication, presentation, and interpersonal skills.
Demonstrated ability to manage complex sales cycles and build strong client relationships.
Proficiency in CRM software (e.g., Salesforce) and Google Suite.
Self-motivated, results-oriented, and able to work independently as well as part of a team.
Ability to travel up to 25%.
Bachelor's degree in Business, Marketing, Education, or a related field preferred.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\nACCOUNT EXECUTIVE - PARCHMENT - K12\n\nThe Account Executive, Parchment K12 is responsible for creating, managing, and closing new sales pipeline within their assigned US-based K12 public school territory for the Parchment K12 Based suite of products. This individual drives net-new client adoption as well as cross-sells new products into our established network. You will engage with audiences such as Directors of Student Services, Registrars, Principals, and Superintendents, representing Parchment from a home office environment. We are looking for a dynamic individual with an entrepreneurial mindset and a proven SaaS sales record.\n\n \n\n\nWHAT YOU WILL DO\n\n - Achieve and exceed assigned sales quotas through proactive outreach, presentations, and negotiations with K12 decision-makers.\n\n - Develop and execute strategic sales plans to identify and target new opportunities within your assigned territory.\n\n - Conduct compelling product demonstrations and presentations, effectively articulating the value proposition of Parchment K12 solutions.\n\n - Build and maintain a robust sales pipeline, meticulously tracking progress and forecasting sales activity.\n\n - Collaborate with internal teams, including sales engineering, marketing, and customer success, to ensure a seamless customer experience.\n\n - Negotiate contracts, pricing, and terms with prospective clients.\n\n - Stay up-to-date on industry trends, competitor activities, and product developments to maintain a competitive edge.\n\n - Participate in industry events, conferences, and webinars to represent Instructure and network with potential clients.\n\n - Maintain accurate and up-to-date records in the CRM system.\n\n \n\n\nWHAT YOU WILL NEED TO KNOW/HAVE\n\n - Minimum of 2 years of successful B2B sales experience, with a proven track record of exceeding quotas, preferably within the K12 education technology space.\n\n - Strong understanding of the K12 education market and its unique challenges and opportunities.\n\n - Excellent communication, presentation, and interpersonal skills.\n\n - Demonstrated ability to manage complex sales cycles and build strong client relationships.\n\n - Proficiency in CRM software (e.g., Salesforce) and Google Suite.\n\n - Self-motivated, results-oriented, and able to work independently as well as part of a team.\n\n - Ability to travel up to 25%.\n\n - Bachelor's degree in Business, Marketing, Education, or a related field preferred. \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$74K – $92K • $74K – $92K Commission","scrapeableCompensationSalarySummary":"$74K - $92K","compensationTiers":[{"id":"5d751ffc-ae47-495f-9392-b0328af9ebd4","tierSummary":"$74K – $92K • $74K – $92K Commission","title":null,"additionalInformation":null,"components":[{"id":"358a8283-21fd-400c-929f-6d92a4f41051","summary":"$74K – $92K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":74000,"maxValue":92000},{"id":"139e52e7-9a91-4570-aee2-537d51b8b382","summary":"$74K – $92K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":74000,"maxValue":92000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":74000,"maxValue":92000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":74000,"maxValue":92000}]}},{"id":"a62aade0-e1e8-4585-b699-f9c7d59a5a2a","title":"Senior Account Executive - Canvas - K12","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-13T02:25:06.156+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/a62aade0-e1e8-4585-b699-f9c7d59a5a2a","applyUrl":"https://jobs.ashbyhq.com/instructure/a62aade0-e1e8-4585-b699-f9c7d59a5a2a/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Instructure is seeking an experienced Senior Account Executive to join our growing K-12 sales team. As a Senior Account Executive, you will play a key role in expanding the reach of Instructure's learning solutions—including Canvas, MasteryConnect, and LearnPlatform—within your assigned territory. You will help school districts modernize and simplify their approach to education through our suite of products and services.
What you will be doing:
Drive new business growth by selling the Instructure suite (Canvas, MasteryConnect, LearnPlatform, and related services) in your territory.
Proactively pursue new logo business while also identifying upsell and cross-sell opportunities within existing accounts.
Share product insights to help prospective clients accurately evaluate solutions and select the best fit for their needs.
Prepare and tailor messaging and presentations to address client needs.
Guide prospects through the purchasing process, ensuring successful and timely closures.
Accurately forecast quarterly and annual sales performance.
Develop and execute targeted sales strategies to build and nurture a robust client pipeline.
Establish and maintain relationships with key stakeholders in school districts.
Consistently achieve or exceed sales quotas within established timelines.
Partner closely with Regional Directors and clients in the field to gain referrals and expand market presence.
Maintain detailed and accurate account information in Salesforce CRM in a timely manner.
What you will need to know/have:
5+ years of proven sales experience, preferably in EdTech or SaaS solution sales.
Experience with enterprise-level software sales and services.
Understanding of educational pedagogy and experience selling learning management systems (LMS) and/or assessment management systems (AMS) is preferred.
Proven ability to sell at all organizational levels, including C-suite and executive leadership.
Strong strategic and consultative sales skills.
Ability to conduct in-depth needs analyses and develop tailored proposals.
Position is remote, with a preference for candidates residing in the Western U.S. (Pacific or Mountain Time Zones).
Willingness to travel up to 50%.
Bachelor's degree preferred.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nInstructure is seeking an experienced Senior Account Executive to join our growing K-12 sales team. As a Senior Account Executive, you will play a key role in expanding the reach of Instructure's learning solutions—including Canvas, MasteryConnect, and LearnPlatform—within your assigned territory. You will help school districts modernize and simplify their approach to education through our suite of products and services.\n\n \n\nWhat you will be doing:\n\n \n\n - Drive new business growth by selling the Instructure suite (Canvas, MasteryConnect, LearnPlatform, and related services) in your territory.\n\n - Proactively pursue new logo business while also identifying upsell and cross-sell opportunities within existing accounts.\n\n - Share product insights to help prospective clients accurately evaluate solutions and select the best fit for their needs.\n\n - Prepare and tailor messaging and presentations to address client needs.\n\n - Guide prospects through the purchasing process, ensuring successful and timely closures.\n\n - Accurately forecast quarterly and annual sales performance.\n\n - Develop and execute targeted sales strategies to build and nurture a robust client pipeline.\n\n - Establish and maintain relationships with key stakeholders in school districts.\n\n - Consistently achieve or exceed sales quotas within established timelines.\n\n - Partner closely with Regional Directors and clients in the field to gain referrals and expand market presence.\n\n - Maintain detailed and accurate account information in Salesforce CRM in a timely manner.\n\n \n\nWhat you will need to know/have:\n\n \n\n - 5+ years of proven sales experience, preferably in EdTech or SaaS solution sales.\n\n - Experience with enterprise-level software sales and services.\n\n - Understanding of educational pedagogy and experience selling learning management systems (LMS) and/or assessment management systems (AMS) is preferred.\n\n - Proven ability to sell at all organizational levels, including C-suite and executive leadership.\n\n - Strong strategic and consultative sales skills.\n\n - Ability to conduct in-depth needs analyses and develop tailored proposals.\n\n - Position is remote, with a preference for candidates residing in the Western U.S. (Pacific or Mountain Time Zones).\n\n - Willingness to travel up to 50%.\n\n - Bachelor's degree preferred. \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$90,240 – $112,000 • $90,240 – $112,000 Commission","scrapeableCompensationSalarySummary":"$90,240 - $112,000","compensationTiers":[{"id":"e4f2ca51-a1c4-40d7-b274-ce16baec67ca","tierSummary":"$90,240 – $112,000 • $90,240 – $112,000 Commission","title":null,"additionalInformation":null,"components":[{"id":"b1c1beab-07bb-4865-830d-8a83b9c917af","summary":"$90,240 – $112,000","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90240,"maxValue":112000},{"id":"42161ce8-e833-4271-9aa4-7d71057366b7","summary":"$90,240 – $112,000 Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90240,"maxValue":112000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90240,"maxValue":112000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90240,"maxValue":112000}]}},{"id":"5ff968a9-d884-46e7-bf1b-41636f5472a8","title":"Director, Strategic Affairs - Higher Education","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T17:32:53.826+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/5ff968a9-d884-46e7-bf1b-41636f5472a8","applyUrl":"https://jobs.ashbyhq.com/instructure/5ff968a9-d884-46e7-bf1b-41636f5472a8/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
About the role
As the Director, Strategic Affairs for Higher Education, you will help lead Instructure’s Higher Education initiatives in North America through the Strategic Affairs team. In this role, you will shape Instructure’s presence with state and local policymakers and business leaders, translating influence into revenue opportunities. You will develop the go-to-market strategy for Higher Education, help lead Government Affairs for the team, and contribute to global public policy efforts. You’ll serve as a crucial link between Sales, Marketing, Customer Success, and Product, ensuring policy insights inform critical business functions and product development. This role will report directly to the VP, Strategic Affairs.
What you’ll do
Help lead Government Affairs and go-to-market strategy for Instructure’s Higher Education business in North America across state, provincial, and federal opportunities.
Develop statewide deal pipelines by connecting education and workforce funding sources with Canvas, Mastery, and Parchment opportunities.
Monitor and analyze education and technology legislation and regulatory changes, translating them into actionable guidance for Sales, Marketing, Customer Success, and Product teams.
Build and maintain trusted relationships with policymakers, agency leaders, and education associations. Represent Instructure in public forums.
Oversee and manage advocacy partners, including lobbying firms—set clear goals, measure results, and ensure advocacy spend supports business outcomes.
Shape procurement strategies (e.g., cooperative contracts and alternative purchasing vehicles) to increase win rates without relying solely on RFPs.
Advise senior customer leaders on digital transformation, skills development, and technology adoption strategies.
Own attribution by demonstrating how policy and government engagement drives revenue, market share, and customer impact.
Contribute to international public policy initiatives, supporting Instructure’s voice and influence globally.
Maintain efficient sales and delivery processes.
What you’ll bring
5+ years’ experience in government affairs, public policy, or public sector sales, with a proven track record of achieving revenue or pipeline targets.
Experience working with C-suite and senior leaders in both public and private sectors.
Strong understanding of education and workforce funding sources such as ESSA, Perkins V, and Workforce Pell.
Strong analytical skills with the ability to turn complex policy and market data into clear recommendations.
Excellent written and verbal communication skills, adaptable to both legislative briefings and sales team discussions.
Willingness to travel as needed.
Nice to have
Experience in K-12, Higher Education, or workforce development environments.
Experience managing lobbying firms or policy consultants.
Experience working within international policy contexts.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nAbout the role\n\n \n\nAs the Director, Strategic Affairs for Higher Education, you will help lead Instructure’s Higher Education initiatives in North America through the Strategic Affairs team. In this role, you will shape Instructure’s presence with state and local policymakers and business leaders, translating influence into revenue opportunities. You will develop the go-to-market strategy for Higher Education, help lead Government Affairs for the team, and contribute to global public policy efforts. You’ll serve as a crucial link between Sales, Marketing, Customer Success, and Product, ensuring policy insights inform critical business functions and product development. This role will report directly to the VP, Strategic Affairs.\n\n \n\nWhat you’ll do\n\n \n\n - Help lead Government Affairs and go-to-market strategy for Instructure’s Higher Education business in North America across state, provincial, and federal opportunities.\n\n - Develop statewide deal pipelines by connecting education and workforce funding sources with Canvas, Mastery, and Parchment opportunities.\n\n - Monitor and analyze education and technology legislation and regulatory changes, translating them into actionable guidance for Sales, Marketing, Customer Success, and Product teams.\n\n - Build and maintain trusted relationships with policymakers, agency leaders, and education associations. Represent Instructure in public forums.\n\n - Oversee and manage advocacy partners, including lobbying firms—set clear goals, measure results, and ensure advocacy spend supports business outcomes.\n\n - Shape procurement strategies (e.g., cooperative contracts and alternative purchasing vehicles) to increase win rates without relying solely on RFPs.\n\n - Advise senior customer leaders on digital transformation, skills development, and technology adoption strategies.\n\n - Own attribution by demonstrating how policy and government engagement drives revenue, market share, and customer impact.\n\n - Contribute to international public policy initiatives, supporting Instructure’s voice and influence globally.\n\n - Maintain efficient sales and delivery processes.\n\n \n\nWhat you’ll bring\n\n \n\n - 5+ years’ experience in government affairs, public policy, or public sector sales, with a proven track record of achieving revenue or pipeline targets.\n\n - Experience working with C-suite and senior leaders in both public and private sectors.\n\n - Strong understanding of education and workforce funding sources such as ESSA, Perkins V, and Workforce Pell.\n\n - Strong analytical skills with the ability to turn complex policy and market data into clear recommendations.\n\n - Excellent written and verbal communication skills, adaptable to both legislative briefings and sales team discussions.\n\n - Willingness to travel as needed.\n\n \n\nNice to have\n\n \n\n - Experience in K-12, Higher Education, or workforce development environments.\n\n - Experience managing lobbying firms or policy consultants.\n\n - Experience working within international policy contexts.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$150K – $200K • $150K – $200K Commission","scrapeableCompensationSalarySummary":"$150K - $200K","compensationTiers":[{"id":"0a988dd9-8a61-4ce7-8cd0-71a177c155a2","tierSummary":"$150K – $200K • $150K – $200K Commission","title":null,"additionalInformation":null,"components":[{"id":"ab4d0dad-53bf-460b-b99b-c7b49396319a","summary":"$150K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000},{"id":"110a7df6-0fda-4d27-865a-2bdaa0a0fd87","summary":"$150K – $200K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000}]}},{"id":"e66f2ea0-94f9-4a57-ab3a-04dda186f42a","title":"Director, Strategic Affairs, Business & Government","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T17:37:49.600+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/e66f2ea0-94f9-4a57-ab3a-04dda186f42a","applyUrl":"https://jobs.ashbyhq.com/instructure/e66f2ea0-94f9-4a57-ab3a-04dda186f42a/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
About the role
As the Director, Strategic Affairs for Business and Government, you will help lead Instructure’s initiatives in North America through the Strategic Affairs team. In this role, you will shape Instructure’s engagement with state and local policymakers and business leaders, translating influence into revenue opportunities. You will develop the go-to-market strategy for Business and Government, help lead Government Affairs for the team, and contribute to global public policy efforts. You will connect Sales, Marketing, Customer Success, and Product so that policy insights inform deal-closing and product development. This role reports to the VP, Strategic Affairs.
What you’ll do
Help lead Government Affairs and go-to-market strategy for Instructure’s Business and Government vertical in North America across state, provincial, and federal opportunities.
Build statewide deal pipelines by mapping education and workforce funding streams to Canvas, Mastery, and Parchment opportunities.
Track education and technology legislation and regulation, providing actionable guidance for Sales, Marketing, Customer Success, and Product teams.
Build and maintain trusted relationships with policymakers, agency leaders, and education associations; represent Instructure in public forums.
Manage external advocacy partners, including lobbying firms—set deliverables, measure results, and tie spend to outcomes.
Oversee a strategic partnership with a mission-driven edtech company serving justice-involved learners.
Shape procurement strategy, including cooperative contracts and other purchasing vehicles, to increase win rates without relying solely on RFPs.
Advise senior customer leaders on digital transformation, skill development, and technology adoption strategies.
Own attribution by demonstrating how policy and government engagement drive revenue, market penetration, and customer impact.
Contribute to international public policy efforts and help elevate Instructure’s voice globally.
Maintain efficient sales and delivery processes.
What you’ll bring
5+ years in government affairs, public policy, or public-sector sales with a track record of achieving revenue or pipeline targets.
Experience working with C-suite and senior leaders in both public and private sectors.
Strong understanding of education and workforce funding such as ESSA, Perkins V, and Workforce Pell.
Strong analytical skills and the ability to turn policy and market data into clear recommendations.
Excellent written and verbal communication skills; able to brief a legislator in the morning and a sales team in the afternoon.
Willingness to travel as needed.
Nice to have
Experience in K-12, Higher Education, or workforce development environments.
Experience managing lobbyists or external policy consultants.
Experience working within international policy contexts.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nAbout the role\n\n \n\nAs the Director, Strategic Affairs for Business and Government, you will help lead Instructure’s initiatives in North America through the Strategic Affairs team. In this role, you will shape Instructure’s engagement with state and local policymakers and business leaders, translating influence into revenue opportunities. You will develop the go-to-market strategy for Business and Government, help lead Government Affairs for the team, and contribute to global public policy efforts. You will connect Sales, Marketing, Customer Success, and Product so that policy insights inform deal-closing and product development. This role reports to the VP, Strategic Affairs.\n\n \n\nWhat you’ll do\n\n \n\n - Help lead Government Affairs and go-to-market strategy for Instructure’s Business and Government vertical in North America across state, provincial, and federal opportunities.\n\n - Build statewide deal pipelines by mapping education and workforce funding streams to Canvas, Mastery, and Parchment opportunities.\n\n - Track education and technology legislation and regulation, providing actionable guidance for Sales, Marketing, Customer Success, and Product teams.\n\n - Build and maintain trusted relationships with policymakers, agency leaders, and education associations; represent Instructure in public forums.\n\n - Manage external advocacy partners, including lobbying firms—set deliverables, measure results, and tie spend to outcomes.\n\n - Oversee a strategic partnership with a mission-driven edtech company serving justice-involved learners.\n\n - Shape procurement strategy, including cooperative contracts and other purchasing vehicles, to increase win rates without relying solely on RFPs.\n\n - Advise senior customer leaders on digital transformation, skill development, and technology adoption strategies.\n\n - Own attribution by demonstrating how policy and government engagement drive revenue, market penetration, and customer impact.\n\n - Contribute to international public policy efforts and help elevate Instructure’s voice globally.\n\n - Maintain efficient sales and delivery processes.\n\n \n\nWhat you’ll bring\n\n \n\n - 5+ years in government affairs, public policy, or public-sector sales with a track record of achieving revenue or pipeline targets.\n\n - Experience working with C-suite and senior leaders in both public and private sectors.\n\n - Strong understanding of education and workforce funding such as ESSA, Perkins V, and Workforce Pell.\n\n - Strong analytical skills and the ability to turn policy and market data into clear recommendations.\n\n - Excellent written and verbal communication skills; able to brief a legislator in the morning and a sales team in the afternoon.\n\n - Willingness to travel as needed.\n\n \n\nNice to have\n\n \n\n - Experience in K-12, Higher Education, or workforce development environments.\n\n - Experience managing lobbyists or external policy consultants.\n\n - Experience working within international policy contexts.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$150K – $200K • $150K – $200K Commission","scrapeableCompensationSalarySummary":"$150K - $200K","compensationTiers":[{"id":"3e018412-329c-49cd-ae13-a7d70c727972","tierSummary":"$150K – $200K • $150K – $200K Commission","title":null,"additionalInformation":null,"components":[{"id":"04614063-43c1-4b2d-98b6-3d08e72f28f0","summary":"$150K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000},{"id":"2fdb1a74-f1b6-46a9-af61-0f98c9326e34","summary":"$150K – $200K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":200000}]}},{"id":"8cbbdb90-62b6-4bff-a8c6-2d28f51f1e21","title":"Director, CRM Product Management","department":"General & Administration","team":"Enterprise Systems","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-14T22:33:27.173+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/8cbbdb90-62b6-4bff-a8c6-2d28f51f1e21","applyUrl":"https://jobs.ashbyhq.com/instructure/8cbbdb90-62b6-4bff-a8c6-2d28f51f1e21/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Job Description Summary
Instructure is hiring a Director, CRM Product Management to own Salesforce as a product. You'll set the roadmap for Sales Cloud, Service Cloud, CPQ, and the third-party apps connected to them, working with directors, VPs, and executives to decide what gets built and why. It's a big moment to join: we're moving from Salesforce CPQ to Agentforce Revenue Management and expanding how we use AI across the CRM. You'll lead a four-person team that refines and translates requirements, runs delivery and testing, and keeps CRM data clean. You'll work hand in hand with the Director, CRM Systems, and their eight-person CRM administration, development, and engineering team, which owns the build. This is a remote role that reports to the VP, Enterprise Systems and Technology.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\nJob Description Summary\n\nInstructure is hiring a Director, CRM Product Management to own Salesforce as a product. You'll set the roadmap for Sales Cloud, Service Cloud, CPQ, and the third-party apps connected to them, working with directors, VPs, and executives to decide what gets built and why. It's a big moment to join: we're moving from Salesforce CPQ to Agentforce Revenue Management and expanding how we use AI across the CRM. You'll lead a four-person team that refines and translates requirements, runs delivery and testing, and keeps CRM data clean. You'll work hand in hand with the Director, CRM Systems, and their eight-person CRM administration, development, and engineering team, which owns the build. This is a remote role that reports to the VP, Enterprise Systems and Technology.\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$180K – $200K","scrapeableCompensationSalarySummary":"$180K - $200K","compensationTiers":[{"id":"a24bef80-2fe5-4ec4-afb9-a8ecbf35d86f","tierSummary":"$180K – $200K","title":null,"additionalInformation":null,"components":[{"id":"8229df3d-f5f1-4c94-a6ec-0c3056159077","summary":"$180K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":200000}]}},{"id":"c8bad843-1c28-4430-b396-965bf58ad903","title":"Software Engineering Manager (Assessment)","department":"Research & Development","team":"Engineering","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T18:03:36.750+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/c8bad843-1c28-4430-b396-965bf58ad903","applyUrl":"https://jobs.ashbyhq.com/instructure/c8bad843-1c28-4430-b396-965bf58ad903/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We're hiring a Manager, Engineering to lead one team (up to eight engineers) within the Assessment Group at Instructure. You'll own your team's day-to-day execution, help your engineers grow, and make sure your team's work connects to the bigger picture of what we're building.
This is a hands-on people leadership role. You won't write production code day to day, but you'll stay close enough to the codebase to guide technical decisions, review architecture, and unblock your team when things get hard.
What you'll do
Lead a team of engineers, guiding their day-to-day work and removing blockers so they can deliver.
Run regular, effective one-on-ones with your direct reports and give continuous, honest feedback.
Own delivery for your team. Keep work on track, adjust priorities fast, and protect your team's health while you do it.
Mentor your engineers against our engineering competency framework and build a plan so no one person is a single point of failure.
Hire for your team: define the role, build the interview panel, run debriefs, and make the call.
Review RFCs and tech specs your team writes, and co-sign off on them.
Hold your team accountable to our engineering quality and process standards, including code review, incident response, and the tech radar.
Track your team's delivery and reliability metrics, and coach your engineers on what \"meeting\" and \"exceeding\" expectations looks like.
Partner with product, design, and other engineering teams to plan work and connect it to Instructure's broader strategy.
Manage your team's spend and flag budget risks early.
What we're looking for
Experience managing software engineers, ideally with a background at the senior engineer level or above before moving into management.
A track record of delegating rather than doing the work yourself, while staying technical enough to guide your team's decisions.
Comfort giving direct, caring feedback, including the hard conversations.
Experience running a hiring process from job requisition to offer.
Strong written and verbal communication. You can explain a technical tradeoff to your team and to a non-technical stakeholder.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nWe're hiring a Manager, Engineering to lead one team (up to eight engineers) within the Assessment Group at Instructure. You'll own your team's day-to-day execution, help your engineers grow, and make sure your team's work connects to the bigger picture of what we're building.\n\nThis is a hands-on people leadership role. You won't write production code day to day, but you'll stay close enough to the codebase to guide technical decisions, review architecture, and unblock your team when things get hard.\n\n\n\n - What you'll do\n \n - Lead a team of engineers, guiding their day-to-day work and removing blockers so they can deliver.\n \n - Run regular, effective one-on-ones with your direct reports and give continuous, honest feedback.\n \n - Own delivery for your team. Keep work on track, adjust priorities fast, and protect your team's health while you do it.\n \n - Mentor your engineers against our engineering competency framework and build a plan so no one person is a single point of failure.\n \n - Hire for your team: define the role, build the interview panel, run debriefs, and make the call.\n \n - Review RFCs and tech specs your team writes, and co-sign off on them.\n \n - Hold your team accountable to our engineering quality and process standards, including code review, incident response, and the tech radar.\n \n - Track your team's delivery and reliability metrics, and coach your engineers on what \"meeting\" and \"exceeding\" expectations looks like.\n \n - Partner with product, design, and other engineering teams to plan work and connect it to Instructure's broader strategy.\n \n - Manage your team's spend and flag budget risks early.\n \n \n \n What we're looking for\n \n - Experience managing software engineers, ideally with a background at the senior engineer level or above before moving into management.\n \n - A track record of delegating rather than doing the work yourself, while staying technical enough to guide your team's decisions.\n \n - Comfort giving direct, caring feedback, including the hard conversations.\n \n - Experience running a hiring process from job requisition to offer.\n \n - Strong written and verbal communication. You can explain a technical tradeoff to your team and to a non-technical stakeholder.\n\n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 2.1M – HUF 2.4M per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"b7e7ea36-954a-4b7e-bc06-2e4d70682583","tierSummary":"HUF 2.1M – HUF 2.4M per month","title":null,"additionalInformation":null,"components":[{"id":"de7f3608-21b1-459e-ab37-efa56efeb1b0","summary":"HUF 2.1M – HUF 2.4M per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":2100000,"maxValue":2400000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":2100000,"maxValue":2400000}]}},{"id":"51254ebe-af49-4f82-81ae-115f47f988f2","title":"Principal Software Engineer","department":"Research & Development","team":"Engineering","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T14:59:00.585+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/51254ebe-af49-4f82-81ae-115f47f988f2","applyUrl":"https://jobs.ashbyhq.com/instructure/51254ebe-af49-4f82-81ae-115f47f988f2/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We're hiring a Principal Software Engineer to set architectural direction across the Assessments group. Assessment spans Canvas by Instructure and Mastery, several services, and a set of third-party integrations. You won't own a single product area. You'll own how the pieces fit together, and you'll be accountable for the decisions rather than just the recommendations.
This role suits someone who finishes things. You'll write the architecture down, get it reviewed, land it on a date you committed to, and then drive it to a result. Expect to spend as much time raising the technical maturity of our senior engineers as you spend designing systems.
What you'll do.
Set architectural direction across Assessments domains, and keep it aligned with the wider engineering strategy.
Own decisions end to end. Bring a recommendation, get alignment, and drive it to a resolution with a date attached.
Write and maintain the tech specs, design records, and decision docs that other teams build against.
Define the boundaries between our services and adjacent domains, including core platform, data, quality engineering, and security.
Along with your director lead build-versus-buy evaluations with third-party vendors, and document what both sides commit to.
Coach and sponsor senior and staff engineers so they can take on architectural work themselves.
Set the standard for using AI in engineering work, and share what works so others can copy it.
Shape reliability and testing strategy across the group, and cut the sources of repeated on-call load.
What you'll bring.
10 or more years building and operating production software, several of them at staff level or above.
A track record of architecture decisions you drove to completion across more than one team.
Clear technical writing that makes a complex trade-off legible to engineers, product, and executives.
Evidence you've grown other senior engineers, through mentoring, sponsorship, or both.
Proficiency with building and maintaining software on cloud native platforms (preferably AWS)
Comfort with ambiguity, including defining the problem before solving it.
Judgment about scope, so you delegate work that belongs at another level instead of absorbing it.
Nice to have.
Experience with assessment, learning, or education technology systems.
Experience consolidating or replacing a legacy system while it stays in production.
Multi-tenant, sharded, or high-volume platform experience.
Experience with Ruby on Rails
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\nWe're hiring a Principal Software Engineer to set architectural direction across the Assessments group. Assessment spans Canvas by Instructure and Mastery, several services, and a set of third-party integrations. You won't own a single product area. You'll own how the pieces fit together, and you'll be accountable for the decisions rather than just the recommendations.\n\n\nThis role suits someone who finishes things. You'll write the architecture down, get it reviewed, land it on a date you committed to, and then drive it to a result. Expect to spend as much time raising the technical maturity of our senior engineers as you spend designing systems.\n\n\nWhat you'll do.\n\n - Set architectural direction across Assessments domains, and keep it aligned with the wider engineering strategy.\n\n - Own decisions end to end. Bring a recommendation, get alignment, and drive it to a resolution with a date attached.\n\n - Write and maintain the tech specs, design records, and decision docs that other teams build against.\n\n - Define the boundaries between our services and adjacent domains, including core platform, data, quality engineering, and security.\n\n - Along with your director lead build-versus-buy evaluations with third-party vendors, and document what both sides commit to.\n\n - Coach and sponsor senior and staff engineers so they can take on architectural work themselves.\n\n - Set the standard for using AI in engineering work, and share what works so others can copy it.\n\n - Shape reliability and testing strategy across the group, and cut the sources of repeated on-call load.\n\n\n\nWhat you'll bring.\n\n - 10 or more years building and operating production software, several of them at staff level or above.\n\n - A track record of architecture decisions you drove to completion across more than one team.\n\n - Clear technical writing that makes a complex trade-off legible to engineers, product, and executives.\n\n - Evidence you've grown other senior engineers, through mentoring, sponsorship, or both.\n\n - Proficiency with building and maintaining software on cloud native platforms (preferably AWS)\n\n - Comfort with ambiguity, including defining the problem before solving it.\n\n - Judgment about scope, so you delegate work that belongs at another level instead of absorbing it.\n\n\n\nNice to have.\n\n - Experience with assessment, learning, or education technology systems.\n\n - Experience consolidating or replacing a legacy system while it stays in production.\n\n - Multi-tenant, sharded, or high-volume platform experience.\n\n - Experience with Ruby on Rails\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"dbde1e6d-a857-44ca-96f6-8e3db4e54996","title":"Corporate Accounting Manager","department":"General & Administration","team":"Accounting","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-23T14:00:19.678+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/dbde1e6d-a857-44ca-96f6-8e3db4e54996","applyUrl":"https://jobs.ashbyhq.com/instructure/dbde1e6d-a857-44ca-96f6-8e3db4e54996/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
The Corporate Accounting Manager will play a critical role in guiding our financial operations for our privately held SaaS company, overseeing complex month-end and quarter-end close processes, and taking ownership of specialized accounting functions. This role requires an independent, detail-oriented leader capable of managing a distributed global team’s deliverables, producing audit-ready financials, and driving process improvements across the department—including the active integration of AI agents to automate close tasks. The ideal candidate will possess advanced accounting acumen, a rigorous approach to maintaining SOX-compliant workpapers, and the proactive leadership skills necessary to act as a strategic partner to the business rather than just a reporting function.
Team & Cross-Functional Leadership: Manage the deliverables and mentor a distributed global team of staff accountants. Partner closely with internal stakeholders to ensure seamless global accounting operations. Act as a team player, supporting team members and driving cross-departmental collaboration.
Process Improvement, Scaling & AI Integration: Build and scale accounting processes by actively implementing and managing AI agents for various month-end close tasks. Champion the adoption of these tools to drive real business results and improve team performance and efficiency.
Month-End & Quarter-End Close: Input, direct, and review complex close procedures, owning critical components of the month-end close with a rigorous focus on accuracy. Serve as one of the primary owners of P&L expense accruals, payroll accounting, royalty accounting, fixed asset and lease accounting and various other technical accounting needs.
Advanced Reconciliations & Cash Management: Prepare and review month-end close reconciliations for +18 subsidiaries and +130 material accounts. Maintaining SOX-compliant internal controls and meticulous workpapers. Prepare comprehensive, highly accurate audit schedules for external auditors, ensuring all documentation is self-explanatory and substantiated.
Strategic Initiatives: Regularly lead cross-functional ad hoc projects tied to growth, systems implementations, and M&A integrations.
Energized by roles where collaborative teamwork is valued and accounting is recognized as a strategic partner to the business.
Advanced accounting acumen with a highly disciplined attention to detail and a proven track record of maintaining meticulous workpapers.
Exceptional leadership skills with the ability to manage both a global personnel team and complex financial processes independently.
Critical thinking and a solution-focused mentality to proactively implement operational efficiencies and resolve accounting discrepancies.
Strong project management abilities to oversee multiple workflows, process improvements, M&A integrations, and audit deliverables simultaneously.
Experience with NetSuite, FloQast, Coupa and/or Brex preferred.
Experience with, or a strong willingness to dive in and learn how to implement, AI agents to automate close procedures and uncover operational efficiencies.
Advanced Excel modeling skills, ensuring flawless data integrity and calculation accuracy
Deep understanding of GAAP accounting and a willingness to pursue continuous learning as policies change
Extensive experience in reconciling complex balance sheet accounts
Bachelor's degree in Accounting or Finance
CPA highly preferred
Full-time position (MST zone); overtime may be required.
May include annual travel to Salt Lake City, UT.
Competitive salary.
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Opportunities for professional development and career advancement.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nThe Corporate Accounting Manager will play a critical role in guiding our financial operations for our privately held SaaS company, overseeing complex month-end and quarter-end close processes, and taking ownership of specialized accounting functions. This role requires an independent, detail-oriented leader capable of managing a distributed global team’s deliverables, producing audit-ready financials, and driving process improvements across the department—including the active integration of AI agents to automate close tasks. The ideal candidate will possess advanced accounting acumen, a rigorous approach to maintaining SOX-compliant workpapers, and the proactive leadership skills necessary to act as a strategic partner to the business rather than just a reporting function.\n\n\n\n\nKEY RESPONSIBILITIES\n\n - Team & Cross-Functional Leadership: Manage the deliverables and mentor a distributed global team of staff accountants. Partner closely with internal stakeholders to ensure seamless global accounting operations. Act as a team player, supporting team members and driving cross-departmental collaboration.\n\n - Process Improvement, Scaling & AI Integration: Build and scale accounting processes by actively implementing and managing AI agents for various month-end close tasks. Champion the adoption of these tools to drive real business results and improve team performance and efficiency.\n\n - Month-End & Quarter-End Close: Input, direct, and review complex close procedures, owning critical components of the month-end close with a rigorous focus on accuracy. Serve as one of the primary owners of P&L expense accruals, payroll accounting, royalty accounting, fixed asset and lease accounting and various other technical accounting needs.\n\n - Advanced Reconciliations & Cash Management: Prepare and review month-end close reconciliations for +18 subsidiaries and +130 material accounts. Maintaining SOX-compliant internal controls and meticulous workpapers. Prepare comprehensive, highly accurate audit schedules for external auditors, ensuring all documentation is self-explanatory and substantiated.\n\n - Strategic Initiatives: Regularly lead cross-functional ad hoc projects tied to growth, systems implementations, and M&A integrations.\n \n \n\n\nSKILLS YOU’LL NEED\n\n - Energized by roles where collaborative teamwork is valued and accounting is recognized as a strategic partner to the business.\n\n - Advanced accounting acumen with a highly disciplined attention to detail and a proven track record of maintaining meticulous workpapers.\n\n - Exceptional leadership skills with the ability to manage both a global personnel team and complex financial processes independently.\n\n - Critical thinking and a solution-focused mentality to proactively implement operational efficiencies and resolve accounting discrepancies.\n\n - Strong project management abilities to oversee multiple workflows, process improvements, M&A integrations, and audit deliverables simultaneously.\n \n \n\n\nKNOWLEDGE-BASED SKILLS\n\n - Experience with NetSuite, FloQast, Coupa and/or Brex preferred. \n\n - Experience with, or a strong willingness to dive in and learn how to implement, AI agents to automate close procedures and uncover operational efficiencies.\n\n - Advanced Excel modeling skills, ensuring flawless data integrity and calculation accuracy\n\n - Deep understanding of GAAP accounting and a willingness to pursue continuous learning as policies change\n\n - Extensive experience in reconciling complex balance sheet accounts\n \n \n\n\nEDUCATIONAL EXPERIENCE\n\n - Bachelor's degree in Accounting or Finance\n\n - CPA highly preferred\n \n \n\n\nWORKING CONDITIONS & BENEFITS\n\n - Full-time position (MST zone); overtime may be required.\n\n - May include annual travel to Salt Lake City, UT.\n\n - Competitive salary.\n\n - Health, dental, and vision insurance.\n\n - Retirement savings plan with company match.\n\n - Paid time off and holidays.\n\n - Opportunities for professional development and career advancement.\n\n\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$110K – $120K","scrapeableCompensationSalarySummary":"$110K - $120K","compensationTiers":[{"id":"09c3b91d-12be-45fd-8968-8d49cbf25290","tierSummary":"Estimated base salary $110K – $120K","title":null,"additionalInformation":null,"components":[{"id":"beb570f6-68b5-4512-a18b-a0545497d6e8","summary":"Estimated base salary $110K – $120K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":120000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":120000}]}},{"id":"9f6c31b0-9ff1-4e84-9e8b-bfe5cd9eb86c","title":"Regional Director (Higher Education) - GCC","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United Arab Emirates","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-20T17:02:22.042+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Arab Emirates","addressLocality":"Dubai"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/9f6c31b0-9ff1-4e84-9e8b-bfe5cd9eb86c","applyUrl":"https://jobs.ashbyhq.com/instructure/9f6c31b0-9ff1-4e84-9e8b-bfe5cd9eb86c/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are seeking an experienced Regional Director to be based in Dubai to join our growing higher education sales team. You’ll play a pivotal role in expanding the reach of the Instructure Learning Platform across the GCC region, helping universities modernize and simplify their approach to teaching and learning.
This role is focused on driving long term, sustainable growth across the GCC higher education market. You’ll be responsible for building strong relationships across the region, growing pipeline, navigating complex sales cycles, and helping institutions realize the value of the Instructure platform.
If you thrive in a dynamic environment and are passionate about helping higher education institutions succeed, we want to meet you.
What You’ll Be Doing
Drive new business growth by selling the Instructure Learning Platform across the GCC higher education market
Build and execute targeted sales strategies to develop and nurture a strong client pipeline across the region
Share insights to help prospective customers evaluate solutions and choose what best fits their needs
Prepare and tailor messaging, presentations, proposals, and tender responses for prospective customers
Guide prospects through the purchasing process to successful, timely closure
Secure profitable pricing and business terms by clearly communicating the value and return on investment of the platform
Accurately forecast short term and long term sales performance while maintaining strong pipeline management and hygiene
Build and maintain relationships with key institutional and government stakeholders across the GCC
Partner closely with cross functional teams, including Product and Customer Experience, to share market feedback and customer insights
Attend key industry events and strengthen Instructure’s presence across the region
Consistently achieve or exceed sales quotas within established timelines
Travel regularly across the region for onsite meetings and events, up to 30%
What We’re Looking For
4+ years of sales experience (Bachelor's degree preferred), ideally in SaaS, enterprise software, or EdTech
Proven success selling complex solutions at all levels, including the C-suite
Strategic, consultative sales acumen with a Challenger mindset
Expertise in needs analysis, proposal development, and tender completion
Familiarity with VLE/LMS and educational pedagogy (Higher Ed sales experience a plus)
Experience or strong understanding of the GCC market and regional higher education landscape
Fluent English with excellent written skills; Arabic proficiency is a strong advantage
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nWe are seeking an experienced Regional Director to be based in Dubai to join our growing higher education sales team. You’ll play a pivotal role in expanding the reach of the Instructure Learning Platform across the GCC region, helping universities modernize and simplify their approach to teaching and learning.\n\nThis role is focused on driving long term, sustainable growth across the GCC higher education market. You’ll be responsible for building strong relationships across the region, growing pipeline, navigating complex sales cycles, and helping institutions realize the value of the Instructure platform.\n\nIf you thrive in a dynamic environment and are passionate about helping higher education institutions succeed, we want to meet you.\n\n\n\nWhat You’ll Be Doing\n\n - Drive new business growth by selling the Instructure Learning Platform across the GCC higher education market\n\n - Build and execute targeted sales strategies to develop and nurture a strong client pipeline across the region\n\n - Share insights to help prospective customers evaluate solutions and choose what best fits their needs\n\n - Prepare and tailor messaging, presentations, proposals, and tender responses for prospective customers\n\n - Guide prospects through the purchasing process to successful, timely closure\n\n - Secure profitable pricing and business terms by clearly communicating the value and return on investment of the platform\n\n - Accurately forecast short term and long term sales performance while maintaining strong pipeline management and hygiene\n\n - Build and maintain relationships with key institutional and government stakeholders across the GCC\n\n - Partner closely with cross functional teams, including Product and Customer Experience, to share market feedback and customer insights\n\n - Attend key industry events and strengthen Instructure’s presence across the region\n\n - Consistently achieve or exceed sales quotas within established timelines\n\n - Travel regularly across the region for onsite meetings and events, up to 30%\n\n\n\nWhat We’re Looking For\n\n - 4+ years of sales experience (Bachelor's degree preferred), ideally in SaaS, enterprise software, or EdTech\n\n - Proven success selling complex solutions at all levels, including the C-suite\n\n - Strategic, consultative sales acumen with a Challenger mindset\n\n - Expertise in needs analysis, proposal development, and tender completion\n\n - Familiarity with VLE/LMS and educational pedagogy (Higher Ed sales experience a plus)\n\n - Experience or strong understanding of the GCC market and regional higher education landscape\n\n - Fluent English with excellent written skills; Arabic proficiency is a strong advantage\n \n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ea902471-4095-44d5-88b9-ff37965e2953","title":"Senior Account Executive (Education) - ROMENA","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United Arab Emirates","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T09:45:14.438+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Arab Emirates","addressLocality":"Dubai"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/ea902471-4095-44d5-88b9-ff37965e2953","applyUrl":"https://jobs.ashbyhq.com/instructure/ea902471-4095-44d5-88b9-ff37965e2953/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are seeking an experienced Senior Account Executive to be based in Dubai to join our growing education sales team. You’ll play a pivotal role in expanding the reach of the Instructure Learning Platform across the ROMENA region, helping Higher Education institutions and K-12 organizations modernize and simplify their approach to teaching and learning.
This role is focused on driving long term, sustainable growth across ROMENA, including MENA markets outside the GCC (Gulf Cooperation Council). You’ll be responsible for building strong relationships across the region, growing pipeline, navigating complex sales cycles, and helping education customers realize the value of the Instructure platform.
If you thrive in a dynamic environment and are passionate about helping education institutions succeed, we want to meet you.
What You’ll Be Doing
Drive new business growth by selling the Instructure Learning Platform across the ROMENA region
Build and execute targeted sales strategies to develop and nurture a strong client pipeline across Higher Education and K-12
Share insights to help prospective clients evaluate solutions and choose what best fits their needs
Prepare and tailor messaging, presentations, proposals, and tender responses for prospective clients
Guide prospects through the purchasing process to successful, timely closure
Secure profitable pricing and business terms by clearly communicating the value and return on investment of the platform
Accurately forecast short term and long term sales performance while maintaining strong pipeline management and hygiene
Build relationships with key stakeholders and decision makers, including executive leadership and C-suite contacts
Partner closely with cross functional teams, including Product and Customer Experience, to share market feedback and customer insights
Attend key industry events and strengthen Instructure’s presence across the region
Identify and recruit channel partners where appropriate to support market entry and regional coverage
Consistently achieve or exceed sales quotas within established timelines
Travel regularly across the region for onsite meetings and events, up to 30%
What We’re Looking For
Fluent Arabic with strong written and spoken English
5+ years of proven sales experience, ideally within SaaS, EdTech, or enterprise software
Experience selling complex enterprise software, solutions, and services
Demonstrated ability to sell at all levels, including C-suite and executive leadership
Strong strategic and consultative sales skills
Ability to conduct detailed needs analyses and develop tailored proposals
Experience managing tenders and complex buying processes
Understanding of educational pedagogy and the process of selling a VLE/LMS is a plus
Experience selling into both Higher Education and K-12 is a plus
Familiarity with sales methodologies and a strong challenger mindset
Bachelor’s degree preferred
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nWe are seeking an experienced Senior Account Executive to be based in Dubai to join our growing education sales team. You’ll play a pivotal role in expanding the reach of the Instructure Learning Platform across the ROMENA region, helping Higher Education institutions and K-12 organizations modernize and simplify their approach to teaching and learning.\n\nThis role is focused on driving long term, sustainable growth across ROMENA, including MENA markets outside the GCC (Gulf Cooperation Council). You’ll be responsible for building strong relationships across the region, growing pipeline, navigating complex sales cycles, and helping education customers realize the value of the Instructure platform.\n\nIf you thrive in a dynamic environment and are passionate about helping education institutions succeed, we want to meet you.\n\n\n\nWhat You’ll Be Doing\n\n - Drive new business growth by selling the Instructure Learning Platform across the ROMENA region\n\n - Build and execute targeted sales strategies to develop and nurture a strong client pipeline across Higher Education and K-12\n\n - Share insights to help prospective clients evaluate solutions and choose what best fits their needs\n\n - Prepare and tailor messaging, presentations, proposals, and tender responses for prospective clients\n\n - Guide prospects through the purchasing process to successful, timely closure\n\n - Secure profitable pricing and business terms by clearly communicating the value and return on investment of the platform\n\n - Accurately forecast short term and long term sales performance while maintaining strong pipeline management and hygiene\n\n - Build relationships with key stakeholders and decision makers, including executive leadership and C-suite contacts\n\n - Partner closely with cross functional teams, including Product and Customer Experience, to share market feedback and customer insights\n\n - Attend key industry events and strengthen Instructure’s presence across the region\n\n - Identify and recruit channel partners where appropriate to support market entry and regional coverage\n\n - Consistently achieve or exceed sales quotas within established timelines\n\n - Travel regularly across the region for onsite meetings and events, up to 30%\n\n\n\nWhat We’re Looking For\n\n - Fluent Arabic with strong written and spoken English\n\n - 5+ years of proven sales experience, ideally within SaaS, EdTech, or enterprise software\n\n - Experience selling complex enterprise software, solutions, and services\n\n - Demonstrated ability to sell at all levels, including C-suite and executive leadership\n\n - Strong strategic and consultative sales skills\n\n - Ability to conduct detailed needs analyses and develop tailored proposals\n\n - Experience managing tenders and complex buying processes\n\n - Understanding of educational pedagogy and the process of selling a VLE/LMS is a plus\n\n - Experience selling into both Higher Education and K-12 is a plus\n\n - Familiarity with sales methodologies and a strong challenger mindset\n\n - Bachelor’s degree preferred\n \n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b158a302-c7be-497f-a9bc-154449f8fa14","title":"Sr Technical Product Manager","department":"Research & Development","team":"Product Management","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T14:28:28.536+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/b158a302-c7be-497f-a9bc-154449f8fa14","applyUrl":"https://jobs.ashbyhq.com/instructure/b158a302-c7be-497f-a9bc-154449f8fa14/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Instructure is seeking a collaborative and experienced Senior Product Manager to champion our shared components and cross-product initiatives across the business. You will shepherd cross-product programs tied to core services that govern customer configuration, platform management, security initiatives and more. In this highly collaborative role, you will own the product roadmaps, working hand-in-hand with other product managers, engineering teams, UX/UI designers, customers, legal counsel, and compliance officers.
You will act as a strategic partner to other product development teams, understanding their needs and empowering them with technical services and best practices in platform development strategy. You’ll use AI to streamline development, design, and delivery as well as look for opportunities to bring AI features to market. In short, you’ll enjoy the ability to deliver with an aligned engineering team while also embracing the challenge of achieving success through collaborative efforts.
Responsibilities:
Product Strategy & Roadmap: Define and own the product vision, strategy, and roadmaps for our cross-product platform services capabilities and features; aligning with overall business goals and regulatory requirements, developed in close collaboration with internal stakeholders.
Shared Services Management: Proactively engage with internal development teams to identify, prioritize, and define the development of reusable components, libraries, and patterns that promote consistency, efficiency, and compliance across our products, acting as a key partner in their development workflows.
Collaboration & Communication: Foster strong working relationships and effectively communicate the product vision, roadmap, and progress to stakeholders across engineering, design, legal, compliance, and executive teams, actively soliciting feedback and incorporating it into the product development process.
Internal Customer Engagement: Build empathy for our internal development teams, understanding their pain points and needs related to application development and translating these insights into the roadmap. Leverage strong relationships to advocate for best practices and define success through adoption.
Requirements Definition: Translate business needs and compliance requirements into clear and detailed user stories, acceptance criteria, and technical specifications, ensuring alignment and understanding with engineering and design partners.
Product Lifecycle Management: Manage the entire product lifecycle from ideation to launch, iteration, and retirement, ensuring continuous improvement and adherence to compliance standards, with ongoing communication and collaboration with internal teams.
Performance Monitoring: Define and track key metrics to measure the adoption, performance, and impact of our front-end shared services and compliance initiatives, sharing these insights with internal stakeholders to drive continuous improvement.
Cross-Functional Leadership: Lead and inspire cross-functional teams, fostering a collaborative and results-oriented environment, emphasizing partnership and shared ownership with internal customers.
Staying Informed: Continuously monitor industry trends, emerging technologies, and changes in relevant regulations to proactively adapt our product strategy, sharing relevant information and insights with internal teams.
Qualifications:
Bachelor's degree in Computer Science, Engineering, Business, Product Management or a related field.
4+ years of experience in product management or technical product management, ideally with a significant focus on platform services and components.
Experience applying modern product practices and AI-enabled workflows to accelerate learning cycles, experimentation, and delivery.
Strong understanding of front-end and back-end development principles, frameworks, and best practices.
Demonstrated experience in building and managing shared component libraries or platform solutions, with a track record of successful collaboration with engineering teams.
Knowledge of and experience with user management and permissions in complex org structures including cross-org trusts or consortiums is a plus.
Exceptional communication, presentation, and interpersonal skills, with a proven ability to build strong relationships and influence cross-functional teams, particularly engineering and design.
Proven ability to translate complex technical and legal requirements into clear and concise product specifications, ensuring shared understanding with internal partners.
Experience working in an Agile development environment, with a strong emphasis on collaboration and iterative development.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nInstructure is seeking a collaborative and experienced Senior Product Manager to champion our shared components and cross-product initiatives across the business. You will shepherd cross-product programs tied to core services that govern customer configuration, platform management, security initiatives and more. In this highly collaborative role, you will own the product roadmaps, working hand-in-hand with other product managers, engineering teams, UX/UI designers, customers, legal counsel, and compliance officers. \n\n\n\nYou will act as a strategic partner to other product development teams, understanding their needs and empowering them with technical services and best practices in platform development strategy. You’ll use AI to streamline development, design, and delivery as well as look for opportunities to bring AI features to market. In short, you’ll enjoy the ability to deliver with an aligned engineering team while also embracing the challenge of achieving success through collaborative efforts.\n\n\n\nResponsibilities:\n\n - Product Strategy & Roadmap: Define and own the product vision, strategy, and roadmaps for our cross-product platform services capabilities and features; aligning with overall business goals and regulatory requirements, developed in close collaboration with internal stakeholders.\n\n - Shared Services Management: Proactively engage with internal development teams to identify, prioritize, and define the development of reusable components, libraries, and patterns that promote consistency, efficiency, and compliance across our products, acting as a key partner in their development workflows.\n\n - Collaboration & Communication: Foster strong working relationships and effectively communicate the product vision, roadmap, and progress to stakeholders across engineering, design, legal, compliance, and executive teams, actively soliciting feedback and incorporating it into the product development process.\n\n - Internal Customer Engagement: Build empathy for our internal development teams, understanding their pain points and needs related to application development and translating these insights into the roadmap. Leverage strong relationships to advocate for best practices and define success through adoption.\n\n - Requirements Definition: Translate business needs and compliance requirements into clear and detailed user stories, acceptance criteria, and technical specifications, ensuring alignment and understanding with engineering and design partners.\n\n - Product Lifecycle Management: Manage the entire product lifecycle from ideation to launch, iteration, and retirement, ensuring continuous improvement and adherence to compliance standards, with ongoing communication and collaboration with internal teams.\n\n - Performance Monitoring: Define and track key metrics to measure the adoption, performance, and impact of our front-end shared services and compliance initiatives, sharing these insights with internal stakeholders to drive continuous improvement.\n\n - Cross-Functional Leadership: Lead and inspire cross-functional teams, fostering a collaborative and results-oriented environment, emphasizing partnership and shared ownership with internal customers.\n\n - Staying Informed: Continuously monitor industry trends, emerging technologies, and changes in relevant regulations to proactively adapt our product strategy, sharing relevant information and insights with internal teams.\n\n\n\nQualifications:\n\n - Bachelor's degree in Computer Science, Engineering, Business, Product Management or a related field.\n\n - 4+ years of experience in product management or technical product management, ideally with a significant focus on platform services and components. \n\n - Experience applying modern product practices and AI-enabled workflows to accelerate learning cycles, experimentation, and delivery.\n\n - Strong understanding of front-end and back-end development principles, frameworks, and best practices.\n\n - Demonstrated experience in building and managing shared component libraries or platform solutions, with a track record of successful collaboration with engineering teams.\n\n - Knowledge of and experience with user management and permissions in complex org structures including cross-org trusts or consortiums is a plus.\n\n - Exceptional communication, presentation, and interpersonal skills, with a proven ability to build strong relationships and influence cross-functional teams, particularly engineering and design.\n\n - Proven ability to translate complex technical and legal requirements into clear and concise product specifications, ensuring shared understanding with internal partners.\n\n - Experience working in an Agile development environment, with a strong emphasis on collaboration and iterative development.\n\n\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$135K – $150K","scrapeableCompensationSalarySummary":"$135K - $150K","compensationTiers":[{"id":"40c00aa1-53e9-4fa2-88be-24681001b268","tierSummary":"Estimated base salary $135K – $150K","title":null,"additionalInformation":null,"components":[{"id":"9d2634ac-554b-44cc-a31b-20ffe3df3ba2","summary":"Estimated base salary $135K – $150K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":135000,"maxValue":150000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":135000,"maxValue":150000}]}},{"id":"4949cd9a-7d0c-421d-b422-75f3ce5af20a","title":"Product Manager","department":"Research & Development","team":"Product Management","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T16:30:31.225+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/4949cd9a-7d0c-421d-b422-75f3ce5af20a","applyUrl":"https://jobs.ashbyhq.com/instructure/4949cd9a-7d0c-421d-b422-75f3ce5af20a/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are hiring for a Product Manager, Content
As a Product Manager, Content, at Instructure, you'll help bring our mission to life: elevate student success, amplify the power of teaching, and inspire everyone to learn together. You'll own the content for the Mastery Predictive Assessment and Mastery College Prep Assessment by Instructure. That means setting the roadmap, keeping assessment quality high, and working directly with district leaders who rely on the results. You'll use your full product toolkit to shape strategy, find new insights, and drive execution.
Own the content strategy and roadmap for the Mastery Predictive Assessment and Mastery College Prep Assessment, balancing near-term wins with long-term goals to drive adoption and growth
Partner with psychometricians and content experts to keep assessment quality, reliability, and validity high
Meet independently with high-profile customers, including district superintendents, to build trust, gather feedback, and explain product direction
Help district leaders understand and act on assessment results
Base decisions on customer insights and data, and build the business case behind them.
Write clear user stories and acceptance criteria that reflect customer, competitive, and technical needs.
Work with product, content, engineering, data, support and go-to-market teams to build assessment content at scale and release with confidence.
Partner with marketing and sales to position assessment content in the market.
Experience in product management, with a minimum of 3-4 years of relevant experience
Proven ability to drive outcomes through influence rather than authority, particularly in matrixed or cross-functional environments, and to build alignment across teams to deliver against goals
Deep assessment experience, with a strong understanding of how assessments are designed, built, and used in K-12 settings
Working knowledge of basic psychometrics, including reliability, validity, and how to read and explain score data
Ability to meet independently with critical, high-profile customers and represent Instructure with sound judgment, without bringing risk to the business
Ability to influence and build alignment between different teams and functions to successfully execute your roadmap and deliver against goals
Experience incorporating AI tools and models across the product lifecycle - from discovery and prioritization through delivery and iteration
Strong analytical skills in leveraging data to drive product decisions and improve metrics
Be highly motivated and results-driven, with a strong business acumen
Deep user empathy and experience building products based on user needs
Excellent written and verbal communication skills
Experience with a culture of rapid experimentation to accelerate learning and iteration
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nWe are hiring for a Product Manager, Content\n\nAs a Product Manager, Content, at Instructure, you'll help bring our mission to life: elevate student success, amplify the power of teaching, and inspire everyone to learn together. You'll own the content for the Mastery Predictive Assessment and Mastery College Prep Assessment by Instructure. That means setting the roadmap, keeping assessment quality high, and working directly with district leaders who rely on the results. You'll use your full product toolkit to shape strategy, find new insights, and drive execution.\n\n \n\n\nWHAT YOU WILL BE DOING:\n\n - Own the content strategy and roadmap for the Mastery Predictive Assessment and Mastery College Prep Assessment, balancing near-term wins with long-term goals to drive adoption and growth\n\n - Partner with psychometricians and content experts to keep assessment quality, reliability, and validity high\n\n - Meet independently with high-profile customers, including district superintendents, to build trust, gather feedback, and explain product direction\n\n - Help district leaders understand and act on assessment results\n\n - Base decisions on customer insights and data, and build the business case behind them.\n\n - Write clear user stories and acceptance criteria that reflect customer, competitive, and technical needs.\n\n - Work with product, content, engineering, data, support and go-to-market teams to build assessment content at scale and release with confidence.\n\n - Partner with marketing and sales to position assessment content in the market.\n\n\nHERE'S WHAT YOU WILL NEED TO KNOW/HAVE:\n\n - Experience in product management, with a minimum of 3-4 years of relevant experience\n\n - Proven ability to drive outcomes through influence rather than authority, particularly in matrixed or cross-functional environments, and to build alignment across teams to deliver against goals\n\n - Deep assessment experience, with a strong understanding of how assessments are designed, built, and used in K-12 settings\n\n - Working knowledge of basic psychometrics, including reliability, validity, and how to read and explain score data\n\n - Ability to meet independently with critical, high-profile customers and represent Instructure with sound judgment, without bringing risk to the business\n\n - Ability to influence and build alignment between different teams and functions to successfully execute your roadmap and deliver against goals\n\n - Experience incorporating AI tools and models across the product lifecycle - from discovery and prioritization through delivery and iteration\n\n - Strong analytical skills in leveraging data to drive product decisions and improve metrics\n\n - Be highly motivated and results-driven, with a strong business acumen\n\n - Deep user empathy and experience building products based on user needs\n\n - Excellent written and verbal communication skills\n\n - Experience with a culture of rapid experimentation to accelerate learning and iteration\n\n\n\n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$105K – $125K","scrapeableCompensationSalarySummary":"$105K - $125K","compensationTiers":[{"id":"8bc46441-0e0b-48ae-858d-cb47659b670b","tierSummary":"Estimated base salary $105K – $125K","title":null,"additionalInformation":null,"components":[{"id":"5c17d1de-65b7-4487-9dd6-414e3d8eb757","summary":"Estimated base salary $105K – $125K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":105000,"maxValue":125000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":105000,"maxValue":125000}]}},{"id":"ec2481c4-17df-4aae-bfda-8ecfdfb1cbf0","title":"Accounts Payable Manager","department":"General & Administration","team":"Accounting","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T14:48:42.836+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/ec2481c4-17df-4aae-bfda-8ecfdfb1cbf0","applyUrl":"https://jobs.ashbyhq.com/instructure/ec2481c4-17df-4aae-bfda-8ecfdfb1cbf0/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are seeking an Accounts Payable Manager to join the team. You'll run Instructure's accounts payable and T&E functions and lead a team of four. You own the process from invoice receipt through payment and month-end close, working in Coupa, Brex, and NetSuite. You'll keep the process accurate, controlled, and on schedule, and you'll coach the people who run it day to day. This role is hired in the US and supports every country where Instructure operates.
What you'll do
•\tLead, coach, and develop a team of four AP and T&E professionals, including goal setting, performance reviews, and workload planning.
•\tOwn the AP cycle end to end: invoice intake and coding, three-way match, approvals, payment runs, and vendor inquiries.
•\tManage AP workflows in Coupa, card and spend activity in Brex, and posting and reconciliation in NetSuite. Make sure data flows cleanly between them.
•\tDeliver AP accruals, subledger-to-GL reconciliations, and aging reviews on the close calendar.
•\tMaintain internal controls over disbursements, including segregation of duties, approval limits, vendor master changes, and duplicate payment checks. Support internal and external audit requests.
•\tOversee 1099 and tax reporting, plus sales and use tax and VAT treatment on vendor invoices across jurisdictions.
•\tWork with Procurement, Treasury, Accounting, and department budget owners to resolve invoice and payment issues quickly.
•\tTrack AP metrics such as days payable, invoice cycle time, early-pay capture, and exception rates. Use them to find process fixes.
•\tDocument procedures and drive automation improvements as the company and its vendor base grow.
What you bring
•\tDemonstrated experience leading an AP team.
•\tBachelor's degree in accounting, finance, or a related field is a plus.
•\t5+ years of AP experience, including 2+ years managing or leading AP staff, preferred.
•\tHands-on experience with Coupa and NetSuite. Experience with Brex or a comparable corporate card platform is strongly preferred.
•\tSolid understanding of month-end close, accruals, and AP controls in a public or audit-ready environment.
•\tExperience with global, multi-entity, multi-currency payables, including foreign currency invoices, international payment methods, and VAT and other statutory requirements across jurisdictions.
•\tStrong Excel skills and comfort with reporting and reconciliation.
•\tClear communication, and the judgment to know when to fix a problem yourself and when to escalate.
Nice to have
•\tExperience with SOX controls or a similar compliance framework.
•\tExperience supporting an AP team through a system migration or process redesign.
Compensation and benefits
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
•\tCompetitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
•\tFlexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
•\tGenerous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
•\tComprehensive wellness programs and mental health support
•\tLearning and development resources, including professional development tools and tuition reimbursement, to support your growth
•\tThe technology and tools you need to do your best work
•\tMotivosity employee recognition program
•\tA culture rooted in inclusivity, support, and meaningful connection
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nWe are seeking an Accounts Payable Manager to join the team. You'll run Instructure's accounts payable and T&E functions and lead a team of four. You own the process from invoice receipt through payment and month-end close, working in Coupa, Brex, and NetSuite. You'll keep the process accurate, controlled, and on schedule, and you'll coach the people who run it day to day. This role is hired in the US and supports every country where Instructure operates.\n\n\n\nWhat you'll do\n\n• Lead, coach, and develop a team of four AP and T&E professionals, including goal setting, performance reviews, and workload planning.\n\n• Own the AP cycle end to end: invoice intake and coding, three-way match, approvals, payment runs, and vendor inquiries.\n\n• Manage AP workflows in Coupa, card and spend activity in Brex, and posting and reconciliation in NetSuite. Make sure data flows cleanly between them.\n\n• Deliver AP accruals, subledger-to-GL reconciliations, and aging reviews on the close calendar.\n\n• Maintain internal controls over disbursements, including segregation of duties, approval limits, vendor master changes, and duplicate payment checks. Support internal and external audit requests.\n\n• Oversee 1099 and tax reporting, plus sales and use tax and VAT treatment on vendor invoices across jurisdictions.\n\n• Work with Procurement, Treasury, Accounting, and department budget owners to resolve invoice and payment issues quickly.\n\n• Track AP metrics such as days payable, invoice cycle time, early-pay capture, and exception rates. Use them to find process fixes.\n\n• Document procedures and drive automation improvements as the company and its vendor base grow.\n\n\n\nWhat you bring\n\n• Demonstrated experience leading an AP team.\n\n• Bachelor's degree in accounting, finance, or a related field is a plus.\n\n• 5+ years of AP experience, including 2+ years managing or leading AP staff, preferred.\n\n• Hands-on experience with Coupa and NetSuite. Experience with Brex or a comparable corporate card platform is strongly preferred.\n\n• Solid understanding of month-end close, accruals, and AP controls in a public or audit-ready environment.\n\n• Experience with global, multi-entity, multi-currency payables, including foreign currency invoices, international payment methods, and VAT and other statutory requirements across jurisdictions.\n\n• Strong Excel skills and comfort with reporting and reconciliation.\n\n• Clear communication, and the judgment to know when to fix a problem yourself and when to escalate.\n\n\n\nNice to have\n\n• Experience with SOX controls or a similar compliance framework.\n\n• Experience supporting an AP team through a system migration or process redesign.\n\nCompensation and benefits\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n• Comprehensive wellness programs and mental health support\n\n• Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n• The technology and tools you need to do your best work\n\n• Motivosity employee recognition program\n\n• A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$80K – $95K","scrapeableCompensationSalarySummary":"$80K - $95K","compensationTiers":[{"id":"f707dea4-c4d3-4991-8022-1029530ac3f2","tierSummary":"Estimated base salary $80K – $95K","title":null,"additionalInformation":null,"components":[{"id":"6afb0132-2e49-44bc-81c0-98a79486c521","summary":"Estimated base salary $80K – $95K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":80000,"maxValue":95000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":80000,"maxValue":95000}]}},{"id":"db7db1f1-d0a5-4502-8c9b-d508b285c5c8","title":"Senior Account Executive","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T21:30:38.566+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/db7db1f1-d0a5-4502-8c9b-d508b285c5c8","applyUrl":"https://jobs.ashbyhq.com/instructure/db7db1f1-d0a5-4502-8c9b-d508b285c5c8/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Senior Account Executive
The Instructure Sales team is looking for a highly motivated and experienced Senior Account Executive to drive revenue growth by selling our innovative educational technology solutions to new and existing clients. This role is responsible for managing complex sales cycles and building strong, lasting relationships within a defined territory.
What you will be doing:
Develop and execute comprehensive sales strategies to achieve and exceed assigned sales quotas
Proactively identify, qualify, and pursue new business opportunities within the designated territory
Manage the entire sales cycle from prospecting to closing, including discovery, presentations, demonstrations, proposal generation, and contract negotiation
Build and maintain strong, trusted relationships with key decision-makers and stakeholders at target accounts
Conduct thorough needs assessments to understand customer challenges and effectively position Instructure’s solutions
Collaborate cross-functionally with sales engineering, product, and customer success teams to ensure seamless customer experiences
Maintain accurate and up-to-date sales forecasts and activity in the CRM system
Attend industry events, conferences, and webinars to stay informed about market trends and competitor activities
Provide timely and effective post-sale support to ensure customer satisfaction and identify opportunities for expansion
Act as a mentor and resource for junior sales team members
Here is what you will need to know/have:
5+ years of successful experience in B2B software sales, preferably within the EdTech or SaaS industry
Proven track record of consistently exceeding sales targets and driving revenue growth
Demonstrated ability to manage complex sales cycles and navigate enterprise-level organizations
Exceptional communication, presentation, and negotiation skills
Strong understanding of CRM software (e.g., Salesforce) and sales methodologies
Ability to work independently and as part of a collaborative team in a fast-paced environment
Strategic thinker with strong problem-solving abilities and a customer-centric approach
Willingness and ability to travel up to 30%
Bachelor’s degree in Business, Marketing, Education, or a related field preferred
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nSenior Account Executive\n\n \n\nThe Instructure Sales team is looking for a highly motivated and experienced Senior Account Executive to drive revenue growth by selling our innovative educational technology solutions to new and existing clients. This role is responsible for managing complex sales cycles and building strong, lasting relationships within a defined territory.\n\n \n\nWhat you will be doing:\n\n \n\n - Develop and execute comprehensive sales strategies to achieve and exceed assigned sales quotas\n\n - Proactively identify, qualify, and pursue new business opportunities within the designated territory\n\n - Manage the entire sales cycle from prospecting to closing, including discovery, presentations, demonstrations, proposal generation, and contract negotiation\n\n - Build and maintain strong, trusted relationships with key decision-makers and stakeholders at target accounts\n\n - Conduct thorough needs assessments to understand customer challenges and effectively position Instructure’s solutions\n\n - Collaborate cross-functionally with sales engineering, product, and customer success teams to ensure seamless customer experiences\n\n - Maintain accurate and up-to-date sales forecasts and activity in the CRM system\n\n - Attend industry events, conferences, and webinars to stay informed about market trends and competitor activities\n\n - Provide timely and effective post-sale support to ensure customer satisfaction and identify opportunities for expansion\n\n - Act as a mentor and resource for junior sales team members\n\n \n\nHere is what you will need to know/have:\n\n \n\n - 5+ years of successful experience in B2B software sales, preferably within the EdTech or SaaS industry\n\n - Proven track record of consistently exceeding sales targets and driving revenue growth\n\n - Demonstrated ability to manage complex sales cycles and navigate enterprise-level organizations\n\n - Exceptional communication, presentation, and negotiation skills\n\n - Strong understanding of CRM software (e.g., Salesforce) and sales methodologies\n\n - Ability to work independently and as part of a collaborative team in a fast-paced environment\n\n - Strategic thinker with strong problem-solving abilities and a customer-centric approach\n\n - Willingness and ability to travel up to 30%\n\n - Bachelor’s degree in Business, Marketing, Education, or a related field preferred\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$90K – $100K • $90K – $100K Commission","scrapeableCompensationSalarySummary":"$90K - $100K","compensationTiers":[{"id":"ba80ddd3-07cc-4c77-984d-d98de533b457","tierSummary":"$90K – $100K • $90K – $100K Commission","title":null,"additionalInformation":null,"components":[{"id":"e294c625-628b-4f6e-bee8-22355ac9db64","summary":"$90K – $100K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":100000},{"id":"d055590d-8e4d-4fa1-aba9-f1a32fa6767a","summary":"$90K – $100K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":100000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":100000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":90000,"maxValue":100000}]}},{"id":"20a71f96-a15e-4a2c-be1e-143e08baae27","title":"Senior Learning Consultant - CANVAS (Required)","department":"Client Services","team":"Training","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T15:29:45.879+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/20a71f96-a15e-4a2c-be1e-143e08baae27","applyUrl":"https://jobs.ashbyhq.com/instructure/20a71f96-a15e-4a2c-be1e-143e08baae27/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Instructure is seeking a Senior Learning Consultant (Dedicated Remote) focused on Instructure’s products—including Canvas LMS, Mastery Connect, and Impact—to work with large institutions across multiple markets (K12, Higher Ed, Business & Government) as part of our Learning Services Dedicated Consulting team. Senior Learning Consultants will deepen and elevate client use of Instructure products to meet organization-specific initiatives and pedagogical goals by providing project management, change leadership, customized consultation, resource development, pedagogical expertise, and hands-on targeted coaching. Our team tailors both content and the customer experience to support institutions with the aim of leading positive change, increasing product adoption, enhancing learner engagement, and driving organization-specific initiatives.
A successful Senior Learning Consultant will confidently build and maintain relationships with key stakeholders, understanding and prioritizing their needs with the goal of providing exceptional value and a positive experience.
Provide guidance through the use of best practices in learning and assessment and the Instructure ecosystem.
Support the customer’s vision for using Canvas LMS, Mastery Connect, Impact, and other Instructure tools and products.
Offer best-practice guidance on Instructure product-related projects.
Share strategies for change leadership, understand both current and planned future states, and work to support the organization’s vision.
Collaborate with key stakeholders to understand and support communication, training, and engagement plans/timelines while seeking to mitigate risks.
Develop curriculum, assessment, and/or programmatic strategies by determining instructional approaches, student experience, program development, faculty interactions, and assessment.
Curate and create adoption resources and professional development materials tailored to customer needs.
Curate and create plans, resources, and materials addressing customer needs related to Instructure products, including best practices for formative assessment, curriculum maps, benchmarks, and new feature updates.
Assist with key plan execution, including product-related assessment strategy deployment and resource promotion to enhance engagement.
Sustain growth by regularly reviewing pertinent data and defining next phase goals.
Support staff with recommendations for Instructure product best practices that connect to the institution’s instructional framework, and provide workshops for admins, PD/curriculum leaders, instructional coaches, and other staff.
Assist and coach staff through product use, provide feedback, and facilitate change implementation.
Assist with Mastery Connect assessment development, deployment, and facilitation for formative assessment, curriculum maps, and benchmarks.
Build institutional capacity with targeted consulting and ongoing coaching; mentor and support the customer team as needed.
Provide expertise in Canvas LMS and Mastery Connect administration, including integration of both platforms.
Attend meetings for planning and progress updates.
Complete other tasks and assignments supporting Instructure product use.
Minimum of five years of Instructure product experience required—including best practices in Mastery Connect and Canvas LMS, and creating engaging, responsive, accessible Canvas courses that address diverse teaching and learning needs.
At least one year of experience with other Instructure tools.
At least one year in an educational leadership position overseeing a team that supports learning management systems for pedagogical purposes (more preferred).
Experience leading change, building strong relationships, and rolling out a technology platform to a large organization.
At least one year of experience creating effective professional development for educators.
At least three years of teaching experience, including experience with digital learning environments.
Current knowledge of technology adoption strategies, professional development protocols, and educational technology best practices.
Impeccable executive leadership presence and excellent verbal, written, and interpersonal communication skills.
Creative thinking, strong problem-solving skills, and attention to detail. Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Ability to prioritize and execute tasks effectively in a high-pressure environment and be comfortable with ambiguity while maintaining professionalism.
Experience delivering high-quality presentations in a professional environment.
Ability to adapt quickly to project adjustments and alterations.
Bachelor’s Degree in Instructional Technology or equivalent; Master’s Degree in Educational Leadership or Instructional Technology a plus.
Willingness to travel to client sites may be required. Future assignments may require additional travel and extended onsite engagements in other locations.
Our consultants engage in strategic conversations with executive-level stakeholders by delivering recommendations and creating deliverables that support both short- and long-term adoption success with Instructure products. We routinely work directly with building-level leaders and educators to forge meaningful connections between pedagogy and our Instructure products.
For these tasks, we want to understand how you would approach the Senior Learning Consultant (Dedicated) role by requesting the following:
Letter(s) of recommendation
Resume: Submit a resume clearly detailing your Instructure product experience, educational leadership, and experience in leading and driving change.
Screencast: Create a 3-5 minute instructional screencast about something an administrator or teacher would create in Mastery Connect that you would like to highlight. Take us through beginner, intermediate, and advanced scenarios. This is not training; rather, it's an opportunity to inspire stakeholders to leverage Mastery Connect. Use a screencasting tool of your choice and submit the URL.
Cover Letter (Optional): Include a personalized cover letter detailing how your experience and skills make you the best candidate for this role and why you want to work with Instructure as a Senior Learning Consultant.
Canvas Course: Create or repurpose a Canvas course that you have designed (no imported content from others, please—we want to see your own work). Share a Canvas Course export file so we can view your content. If helpful, consider the Canvas Course Evaluation Checklist when designing and organizing your course.
The primary goal is to see if you can model best instructional practices, organize ideas in Canvas, and communicate effectively.
The secondary goal is to gauge your instructional design, pedagogical, and technical skills through your course.
If you don’t yet have access to Canvas, feel free to sign up for a free Canvas lite account.
As part of your application, be sure to submit:*
A public link to your screencast
Your Canvas course export file
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nInstructure is seeking a Senior Learning Consultant (Dedicated Remote) focused on Instructure’s products—including Canvas LMS https://www.instructure.com/canvas/, Mastery Connect https://www.instructure.com/masteryconnect, and Impact https://www.instructure.com/products/impact—to work with large institutions across multiple markets (K12, Higher Ed, Business & Government) as part of our Learning Services Dedicated Consulting team. Senior Learning Consultants will deepen and elevate client use of Instructure products to meet organization-specific initiatives and pedagogical goals by providing project management, change leadership, customized consultation, resource development, pedagogical expertise, and hands-on targeted coaching. Our team tailors both content and the customer experience to support institutions with the aim of leading positive change, increasing product adoption, enhancing learner engagement, and driving organization-specific initiatives.\n\n \n\nA successful Senior Learning Consultant will confidently build and maintain relationships with key stakeholders, understanding and prioritizing their needs with the goal of providing exceptional value and a positive experience.\n\n \n \n\n\nWHAT YOU WILL BE DOING\n\n - Provide guidance through the use of best practices in learning and assessment and the Instructure ecosystem.\n\n - Support the customer’s vision for using Canvas LMS, Mastery Connect, Impact, and other Instructure tools and products.\n\n - Offer best-practice guidance on Instructure product-related projects.\n\n - Share strategies for change leadership, understand both current and planned future states, and work to support the organization’s vision.\n\n - Collaborate with key stakeholders to understand and support communication, training, and engagement plans/timelines while seeking to mitigate risks.\n\n - Develop curriculum, assessment, and/or programmatic strategies by determining instructional approaches, student experience, program development, faculty interactions, and assessment.\n\n - Curate and create adoption resources and professional development materials tailored to customer needs.\n\n - Curate and create plans, resources, and materials addressing customer needs related to Instructure products, including best practices for formative assessment, curriculum maps, benchmarks, and new feature updates.\n\n - Assist with key plan execution, including product-related assessment strategy deployment and resource promotion to enhance engagement.\n\n - Sustain growth by regularly reviewing pertinent data and defining next phase goals.\n\n - Support staff with recommendations for Instructure product best practices that connect to the institution’s instructional framework, and provide workshops for admins, PD/curriculum leaders, instructional coaches, and other staff.\n\n - Assist and coach staff through product use, provide feedback, and facilitate change implementation.\n\n - Assist with Mastery Connect assessment development, deployment, and facilitation for formative assessment, curriculum maps, and benchmarks.\n\n - Build institutional capacity with targeted consulting and ongoing coaching; mentor and support the customer team as needed.\n\n - Provide expertise in Canvas LMS and Mastery Connect administration, including integration of both platforms.\n\n - Attend meetings for planning and progress updates.\n\n - Complete other tasks and assignments supporting Instructure product use.\n\n \n \n\n\nHERE IS WHAT YOU WILL NEED TO KNOW/HAVE\n\n - Minimum of five years of Instructure product experience required—including best practices in Mastery Connect https://www.instructure.com/masteryconnect and Canvas LMS https://www.instructure.com/canvas/, and creating engaging, responsive, accessible Canvas courses that address diverse teaching and learning needs.\n\n - At least one year of experience with other Instructure tools.\n\n - At least one year in an educational leadership position overseeing a team that supports learning management systems for pedagogical purposes (more preferred).\n\n - Experience leading change, building strong relationships, and rolling out a technology platform to a large organization.\n\n - At least one year of experience creating effective professional development for educators.\n\n - At least three years of teaching experience, including experience with digital learning environments.\n\n - Current knowledge of technology adoption strategies, professional development protocols, and educational technology best practices.\n\n - Impeccable executive leadership presence and excellent verbal, written, and interpersonal communication skills.\n\n - Creative thinking, strong problem-solving skills, and attention to detail. Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.\n\n - Ability to prioritize and execute tasks effectively in a high-pressure environment and be comfortable with ambiguity while maintaining professionalism.\n\n - Experience delivering high-quality presentations in a professional environment.\n\n - Ability to adapt quickly to project adjustments and alterations.\n\n - Bachelor’s Degree in Instructional Technology or equivalent; Master’s Degree in Educational Leadership or Instructional Technology a plus.\n\n - Willingness to travel to client sites may be required. Future assignments may require additional travel and extended onsite engagements in other locations.\n\n \n \n\n\nAPPLICATION PROCESS\n\nOur consultants engage in strategic conversations with executive-level stakeholders by delivering recommendations and creating deliverables that support both short- and long-term adoption success with Instructure products. We routinely work directly with building-level leaders and educators to forge meaningful connections between pedagogy and our Instructure products.\n\n \n\nFor these tasks, we want to understand how you would approach the Senior Learning Consultant (Dedicated) role by requesting the following:\n\n \n\n\nOPTIONAL:\n\n - Letter(s) of recommendation\n\n \n\n\nREQUIRED:\n\n - Resume: Submit a resume clearly detailing your Instructure product experience, educational leadership, and experience in leading and driving change.\n\n - Screencast: Create a 3-5 minute instructional screencast about something an administrator or teacher would create in Mastery Connect https://www.instructure.com/masteryconnect that you would like to highlight. Take us through beginner, intermediate, and advanced scenarios. This is not training; rather, it's an opportunity to inspire stakeholders to leverage Mastery Connect. Use a screencasting tool of your choice and submit the URL.\n\n - Cover Letter (Optional): Include a personalized cover letter detailing how your experience and skills make you the best candidate for this role and why you want to work with Instructure as a Senior Learning Consultant.\n\n - Canvas Course: Create or repurpose a Canvas course that you have designed (no imported content from others, please—we want to see your own work). Share a Canvas Course export file so we can view your content. If helpful, consider the Canvas Course Evaluation Checklist https://community.canvaslms.com/t5/Instructor-Guide/Canvas-Course-Evaluation-Checklist/ta-p/167991 when designing and organizing your course.\n \n - The primary goal is to see if you can model best instructional practices, organize ideas in Canvas, and communicate effectively.\n \n - The secondary goal is to gauge your instructional design, pedagogical, and technical skills through your course.\n \n - If you don’t yet have access to Canvas, feel free to sign up for a free Canvas lite account https://www.canvas.net/sign-up.\n\n \n\nAs part of your application, be sure to submit:*\n\n - A public link to your screencast\n\n - Your Canvas course export file\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6e778db7-42b8-4a41-9142-60c1e239a2c7","title":"Renewals Representative - Parchment","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T18:41:35.038+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/6e778db7-42b8-4a41-9142-60c1e239a2c7","applyUrl":"https://jobs.ashbyhq.com/instructure/6e778db7-42b8-4a41-9142-60c1e239a2c7/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
As a Renewals Representative, you will play a pivotal role in managing a broader and more complex portfolio of customer accounts, with an emphasis on strategic account retention and growth. Leveraging your foundational experience, you will take ownership of high-value and multi-product renewals, collaborate cross-functionally to optimize outcomes, and proactively engage accounts to identify expansion opportunities.
What You Will Do
Manage a diverse portfolio of renewal accounts, including medium and large-scale contracts, to ensure timely and accurate renewals.
Develop and execute tailored renewal strategies to maximize customer retention and identify expansion opportunities.
Collaborate closely with Customer Success Managers (CSMs) and Sales Representatives to align on account strategies and customer health.
Create, deliver, and manage complex renewal quotes, ensuring alignment with customer needs and usage data.
Conduct renewal forecasting with a high degree of accuracy, providing management with regular updates on progress and risks.
Lead renewal negotiations, including addressing customer objections, pricing discussions, and contract adjustments.
Serve as a subject matter expert (SME) on quoting tools and CRM best practices, driving data integrity and operational efficiency.
Collaborate with Product and Marketing teams to understand and communicate product updates or enhancements that may affect renewals.
Track and report on key renewal performance metrics to identify trends and inform process improvements.
What You Will Need to Know/Have
Minimum of 3 years of experience in customer success, account management, or renewal management roles.
Proven ability to manage and grow customer relationships, with experience handling high-value accounts.
Strong negotiation skills, with the ability to navigate complex discussions to drive mutually beneficial outcomes.
Analytical thinking skills, with the capability to analyze usage data, identify trends, and apply insights to renewal strategies.
Demonstrated ability in process improvement, including identifying inefficiencies and contributing to operational enhancements.
Advanced proficiency with CRM systems such as Salesforce, Gainsight, and Clari.
Ability to travel a few times throughout the year
Bachelor's degree preferred
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n \n \n\nAs a Renewals Representative, you will play a pivotal role in managing a broader and more complex portfolio of customer accounts, with an emphasis on strategic account retention and growth. Leveraging your foundational experience, you will take ownership of high-value and multi-product renewals, collaborate cross-functionally to optimize outcomes, and proactively engage accounts to identify expansion opportunities.\n\n \n\nWhat You Will Do\n\n \n\n - Manage a diverse portfolio of renewal accounts, including medium and large-scale contracts, to ensure timely and accurate renewals.\n\n - Develop and execute tailored renewal strategies to maximize customer retention and identify expansion opportunities.\n\n - Collaborate closely with Customer Success Managers (CSMs) and Sales Representatives to align on account strategies and customer health.\n\n - Create, deliver, and manage complex renewal quotes, ensuring alignment with customer needs and usage data.\n\n - Conduct renewal forecasting with a high degree of accuracy, providing management with regular updates on progress and risks.\n\n - Lead renewal negotiations, including addressing customer objections, pricing discussions, and contract adjustments.\n\n - Serve as a subject matter expert (SME) on quoting tools and CRM best practices, driving data integrity and operational efficiency.\n\n - Collaborate with Product and Marketing teams to understand and communicate product updates or enhancements that may affect renewals.\n\n - Track and report on key renewal performance metrics to identify trends and inform process improvements.\n\n \n\nWhat You Will Need to Know/Have\n\n \n\n - Minimum of 3 years of experience in customer success, account management, or renewal management roles.\n\n - Proven ability to manage and grow customer relationships, with experience handling high-value accounts.\n\n - Strong negotiation skills, with the ability to navigate complex discussions to drive mutually beneficial outcomes.\n\n - Analytical thinking skills, with the capability to analyze usage data, identify trends, and apply insights to renewal strategies.\n\n - Demonstrated ability in process improvement, including identifying inefficiencies and contributing to operational enhancements.\n\n - Advanced proficiency with CRM systems such as Salesforce, Gainsight, and Clari.\n\n - Ability to travel a few times throughout the year\n\n - Bachelor's degree preferred \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$60K – $77K • $12K – $15.4K Commission","scrapeableCompensationSalarySummary":"$60K - $77K","compensationTiers":[{"id":"a64c33d8-d775-4b77-be8c-16c99563066e","tierSummary":"$60K – $77K • $12K – $15.4K Commission","title":null,"additionalInformation":null,"components":[{"id":"6191f677-97d4-4fee-8a83-5c97d6a65fe8","summary":"$60K – $77K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":60000,"maxValue":77000},{"id":"a50e66b8-185c-487a-bbd8-55a2022f63ae","summary":"$12K – $15.4K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":12000,"maxValue":15400}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":60000,"maxValue":77000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":12000,"maxValue":15400}]}},{"id":"843f79b1-46a5-4867-8619-f2115cbd4c88","title":"Regional Director (K-12) - GCC","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United Arab Emirates","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-27T18:08:59.273+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Arab Emirates","addressLocality":"Dubai"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/843f79b1-46a5-4867-8619-f2115cbd4c88","applyUrl":"https://jobs.ashbyhq.com/instructure/843f79b1-46a5-4867-8619-f2115cbd4c88/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are seeking an experienced Regional Director to be based in Dubai to join our growing K-12 sales team. You’ll play a pivotal role in expanding the reach of the Instructure Learning Platform across the GCC region, helping schools modernize and simplify their approach to teaching and learning.
This role is focused on driving long term, sustainable growth across the GCC K-12 market. You’ll be responsible for building strong relationships across the region, growing pipeline, navigating complex sales cycles, and helping institutions realize the value of the Instructure platform.
If you thrive in a dynamic environment and are passionate about helping K-12 institutions succeed, we want to meet you.
What You’ll Be Doing
Drive new business growth by selling the Instructure Learning Platform across the GCC K-12 market
Build and execute targeted sales strategies to develop and nurture a strong client pipeline across the region
Share insights to help prospective customers evaluate solutions and choose what best fits their needs
Prepare and tailor messaging, presentations, proposals, and tender responses for prospective customers
Guide prospects through the purchasing process to successful, timely closure
Secure profitable pricing and business terms by clearly communicating the value and return on investment of the platform
Accurately forecast short term and long term sales performance while maintaining strong pipeline management and hygiene
Build and maintain relationships with key institutional and government stakeholders across the GCC
Partner closely with cross functional teams, including Product and Customer Experience, to share market feedback and customer insights
Attend key industry events and strengthen Instructure’s presence across the region
Consistently achieve or exceed sales quotas within established timelines
Travel regularly across the region for onsite meetings and events, up to 30%
What We’re Looking For
4+ years of sales experience (Bachelor's degree preferred), ideally in SaaS, enterprise software, or EdTech
Proven success selling complex solutions at all levels, including the C-suite
Strategic, consultative sales acumen with a Challenger mindset
Expertise in needs analysis, proposal development, and tender completion
Familiarity with VLE/LMS and educational pedagogy (K-12 sales experience a plus)
Experience or strong understanding of the GCC market and regional K-12 landscape
Fluent English with excellent written skills; Arabic proficiency is a strong advantage
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nWe are seeking an experienced Regional Director to be based in Dubai to join our growing K-12 sales team. You’ll play a pivotal role in expanding the reach of the Instructure Learning Platform across the GCC region, helping schools modernize and simplify their approach to teaching and learning.\n\nThis role is focused on driving long term, sustainable growth across the GCC K-12 market. You’ll be responsible for building strong relationships across the region, growing pipeline, navigating complex sales cycles, and helping institutions realize the value of the Instructure platform.\n\nIf you thrive in a dynamic environment and are passionate about helping K-12 institutions succeed, we want to meet you.\n\n\n\nWhat You’ll Be Doing\n\n - Drive new business growth by selling the Instructure Learning Platform across the GCC K-12 market\n\n - Build and execute targeted sales strategies to develop and nurture a strong client pipeline across the region\n\n - Share insights to help prospective customers evaluate solutions and choose what best fits their needs\n\n - Prepare and tailor messaging, presentations, proposals, and tender responses for prospective customers\n\n - Guide prospects through the purchasing process to successful, timely closure\n\n - Secure profitable pricing and business terms by clearly communicating the value and return on investment of the platform\n\n - Accurately forecast short term and long term sales performance while maintaining strong pipeline management and hygiene\n\n - Build and maintain relationships with key institutional and government stakeholders across the GCC\n\n - Partner closely with cross functional teams, including Product and Customer Experience, to share market feedback and customer insights\n\n - Attend key industry events and strengthen Instructure’s presence across the region\n\n - Consistently achieve or exceed sales quotas within established timelines\n\n - Travel regularly across the region for onsite meetings and events, up to 30%\n\n\n\nWhat We’re Looking For\n\n - 4+ years of sales experience (Bachelor's degree preferred), ideally in SaaS, enterprise software, or EdTech\n\n - Proven success selling complex solutions at all levels, including the C-suite\n\n - Strategic, consultative sales acumen with a Challenger mindset\n\n - Expertise in needs analysis, proposal development, and tender completion\n\n - Familiarity with VLE/LMS and educational pedagogy (K-12 sales experience a plus)\n\n - Experience or strong understanding of the GCC market and regional K-12 landscape\n\n - Fluent English with excellent written skills; Arabic proficiency is a strong advantage\n \n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b72693ca-5513-4afc-b07d-d0d6d6ddb5fe","title":"Director, Security Engineering","department":"Research & Development","team":"Security","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-03T17:52:00.783+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/b72693ca-5513-4afc-b07d-d0d6d6ddb5fe","applyUrl":"https://jobs.ashbyhq.com/instructure/b72693ca-5513-4afc-b07d-d0d6d6ddb5fe/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
Job Description
The Director, Security Engineering owns how Instructure builds and runs securely. The role leads three core functions: product security, embedded in R&D teams, cloud and infrastructure security across AWS, and AI security. It also owns security architecture standards, vulnerability management, and edge security. Reports to the CISO.
Responsibilities:
Product security
Lead product security: threat modeling, design review, and the release gate. The team works inside R&D teams on a dotted line.
Approve standard product launches and own pen test and bug bounty intake.
Cloud and infrastructure security
Lead cloud and infrastructure security: IAM, AWS guardrails, infrastructure as code, patch policy, secrets rotation, and privileged and non-human access.
Own the WAF standard and approve WAF rule changes and patch window changes
AI security
Lead AI security: set security standards for AI features, agents, and AI services that Instructure builds or integrates.
Define controls for prompt injection, excessive agent permissions and tool abuse, data leakage, and unauthorized access through RAG and connectors.
Set intake and risk review for third-party AI services, and manage shadow AI risk with GRC.
Include AI-specific risks in threat modeling, design review, and the release gate.
Work with the Security Architect on AI reference patterns, and with GRC on AI governance and risk.
Architecture, vulnerability management, and delivery
Set security architecture and design standards, working through the Security Architect.
Own vulnerability management: Wiz across code and cloud, SLAs by team, exceptions, and disputes.
Set secure SDLC standards and release criteria, including code scanning gates, with the Security Platform and Vulnerability Management Lead.
Support customer security reviews as the technical expert, working with GRC.
Deliver the Security Engineering commitments in the plan, and track Engineering commitments with the VP of Engineering.
Hire, lead, and grow the team, and write job descriptions for the team's roles.
Success measures
New in-scope features, including AI features, get a security design review before release.
Vulnerability SLA performance reported to Engineering leaders monthly, with overdue items escalated to the owning VP.
Security Engineering commitments delivered on the committed date.
Open Security Engineering roles filled on planned dates.
Security Engineering spend managed to budget.
Product security coverage, remediation speed, and escaped defects reported quarterly.
Every team member has a written development plan, reviewed quarterly.
Qualifications
10+ years in security engineering, including 5+ years leading security teams.
Has led product security and cloud security teams, with hands-on depth in cloud environments.
Practical knowledge of AI and LLM security risks, such as prompt injection, agent abuse, and data leakage, and of frameworks such as OWASP Top 10 for LLM Applications and NIST AI RMF.
Has influenced senior Engineering leaders on design and risk trade-offs.
Experience in SaaS, ideally handling regulated data such as education records (FERPA, COPPA).
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nJob Description\n\nThe Director, Security Engineering owns how Instructure builds and runs securely. The role leads three core functions: product security, embedded in R&D teams, cloud and infrastructure security across AWS, and AI security. It also owns security architecture standards, vulnerability management, and edge security. Reports to the CISO.\n\n\nResponsibilities:\n\nProduct security\n\n - Lead product security: threat modeling, design review, and the release gate. The team works inside R&D teams on a dotted line.\n\n - Approve standard product launches and own pen test and bug bounty intake.\n\nCloud and infrastructure security\n\n - Lead cloud and infrastructure security: IAM, AWS guardrails, infrastructure as code, patch policy, secrets rotation, and privileged and non-human access.\n\n - Own the WAF standard and approve WAF rule changes and patch window changes\n\nAI security\n\n - Lead AI security: set security standards for AI features, agents, and AI services that Instructure builds or integrates.\n\n - Define controls for prompt injection, excessive agent permissions and tool abuse, data leakage, and unauthorized access through RAG and connectors.\n\n - Set intake and risk review for third-party AI services, and manage shadow AI risk with GRC.\n\n - Include AI-specific risks in threat modeling, design review, and the release gate.\n\n - Work with the Security Architect on AI reference patterns, and with GRC on AI governance and risk.\n\n\nArchitecture, vulnerability management, and delivery\n\n - Set security architecture and design standards, working through the Security Architect.\n\n - Own vulnerability management: Wiz across code and cloud, SLAs by team, exceptions, and disputes. \n Set secure SDLC standards and release criteria, including code scanning gates, with the Security Platform and Vulnerability Management Lead.\n\n - Support customer security reviews as the technical expert, working with GRC.\n\n - Deliver the Security Engineering commitments in the plan, and track Engineering commitments with the VP of Engineering.\n\n - Hire, lead, and grow the team, and write job descriptions for the team's roles.\n\n\n\nSuccess measures\n\n - New in-scope features, including AI features, get a security design review before release.\n\n - Vulnerability SLA performance reported to Engineering leaders monthly, with overdue items escalated to the owning VP.\n\n - Security Engineering commitments delivered on the committed date.\n\n - Open Security Engineering roles filled on planned dates.\n\n - Security Engineering spend managed to budget.\n\n - Product security coverage, remediation speed, and escaped defects reported quarterly.\n\n - Every team member has a written development plan, reviewed quarterly.\n\n\nQualifications\n\n - 10+ years in security engineering, including 5+ years leading security teams.\n\n - Has led product security and cloud security teams, with hands-on depth in cloud environments.\n\n - Practical knowledge of AI and LLM security risks, such as prompt injection, agent abuse, and data leakage, and of frameworks such as OWASP Top 10 for LLM Applications and NIST AI RMF.\n\n - Has influenced senior Engineering leaders on design and risk trade-offs.\n\n - Experience in SaaS, ideally handling regulated data such as education records (FERPA, COPPA).\n\n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$200K – $225K","scrapeableCompensationSalarySummary":"$200K - $225K","compensationTiers":[{"id":"b6bfe0fb-2385-40e7-9e90-64b0bddf450f","tierSummary":"$200K – $225K","title":null,"additionalInformation":null,"components":[{"id":"89ca95b6-1586-4204-98e1-86bf0d31ba32","summary":"$200K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":225000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":225000}]}},{"id":"8cf82d8d-7bf9-4d2e-a251-61cac1a87e97","title":"Regional Vice President - Canvas - K12 - Southeast","department":"Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-30T01:52:55.063+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/8cf82d8d-7bf9-4d2e-a251-61cac1a87e97","applyUrl":"https://jobs.ashbyhq.com/instructure/8cf82d8d-7bf9-4d2e-a251-61cac1a87e97/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
We are seeking a Regional Vice President to lead and develop a high-performing sales team within the Southeast region, driving revenue growth and market share for Instructure’s innovative educational technology solutions for K12 clients. The ideal candidate brings deep experience in sales leadership within the B2B software or technology sector, with a proven ability to exceed targets, coach and develop talent, and build strong customer relationships.
Develop and execute a comprehensive regional sales strategy to meet and exceed revenue targets and key performance indicators (KPIs)
Recruit, train, mentor, and manage a team of Account Executives and Sales Managers, fostering a culture of high performance, accountability, and continuous improvement
Provide strong leadership and guidance to the regional sales team, including coaching, performance reviews, and professional development
Monitor and analyze market trends, competitor activity, and customer needs to identify new business opportunities and refine sales approaches
Build and maintain executive-level relationships with key customers and strategic partners within the assigned region
Collaborate closely with cross-functional teams, including Marketing, Product, Customer Success, and Professional Services, to ensure a cohesive and effective go-to-market strategy
Accurately forecast regional sales and provide regular reports on sales performance, pipeline health, and market insights to senior leadership
Manage regional budgets and resources effectively, optimizing for maximum return on investment
Represent Instructure at industry events, conferences, and customer meetings to promote the company’s brand and solutions
Ensure compliance with all company policies, procedures, and relevant industry regulations
Minimum of 10 years of progressive experience in sales leadership roles within the B2B software or technology sector, with at least 5 years managing regional sales teams
Demonstrated track record of consistently exceeding sales targets and driving significant revenue growth
Proven ability to recruit, develop, and retain top sales talent
Strong understanding of the education technology (EdTech) market and landscape is highly desirable
Exceptional leadership, communication, negotiation, and presentation skills
Strategic thinker able to translate business objectives into actionable sales plans
Proficiency in CRM software (e.g., Salesforce) and sales analytics tools
Ability to travel up to 50%
Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred
Strong preference for candidates in the Southeast
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\nWe are seeking a Regional Vice President to lead and develop a high-performing sales team within the Southeast region, driving revenue growth and market share for Instructure’s innovative educational technology solutions for K12 clients. The ideal candidate brings deep experience in sales leadership within the B2B software or technology sector, with a proven ability to exceed targets, coach and develop talent, and build strong customer relationships.\n\n \n\n\nWHAT YOU’LL DO:\n\n - Develop and execute a comprehensive regional sales strategy to meet and exceed revenue targets and key performance indicators (KPIs)\n\n - Recruit, train, mentor, and manage a team of Account Executives and Sales Managers, fostering a culture of high performance, accountability, and continuous improvement\n\n - Provide strong leadership and guidance to the regional sales team, including coaching, performance reviews, and professional development\n\n - Monitor and analyze market trends, competitor activity, and customer needs to identify new business opportunities and refine sales approaches\n\n - Build and maintain executive-level relationships with key customers and strategic partners within the assigned region\n\n - Collaborate closely with cross-functional teams, including Marketing, Product, Customer Success, and Professional Services, to ensure a cohesive and effective go-to-market strategy\n\n - Accurately forecast regional sales and provide regular reports on sales performance, pipeline health, and market insights to senior leadership\n\n - Manage regional budgets and resources effectively, optimizing for maximum return on investment\n\n - Represent Instructure at industry events, conferences, and customer meetings to promote the company’s brand and solutions\n\n - Ensure compliance with all company policies, procedures, and relevant industry regulations\n\n \n\n\nWHAT YOU WILL NEED TO KNOW/HAVE:\n\n - Minimum of 10 years of progressive experience in sales leadership roles within the B2B software or technology sector, with at least 5 years managing regional sales teams\n\n - Demonstrated track record of consistently exceeding sales targets and driving significant revenue growth\n\n - Proven ability to recruit, develop, and retain top sales talent\n\n - Strong understanding of the education technology (EdTech) market and landscape is highly desirable\n\n - Exceptional leadership, communication, negotiation, and presentation skills\n\n - Strategic thinker able to translate business objectives into actionable sales plans\n\n - Proficiency in CRM software (e.g., Salesforce) and sales analytics tools\n\n - Ability to travel up to 50%\n\n - Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred\n\n - Strong preference for candidates in the Southeast\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"$154K – $180K • $154K – $180K Commission","scrapeableCompensationSalarySummary":"$154K - $180K","compensationTiers":[{"id":"9eee8f47-a9d6-429b-98d6-6ad245647698","tierSummary":"$154K – $180K • $154K – $180K Commission","title":null,"additionalInformation":null,"components":[{"id":"030729b3-afa8-4715-9e09-35f03d20cb86","summary":"$154K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":154000,"maxValue":180000},{"id":"5d84b491-0b7b-4516-9056-6a47d9caa7b4","summary":"$154K – $180K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":154000,"maxValue":180000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":154000,"maxValue":180000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":154000,"maxValue":180000}]}},{"id":"dac24ed0-d450-412b-897c-50ecd205d4d4","title":"Software Engineer (Canvas, AI & Agentic Engineering)","department":"Research & Development","team":"Engineering","employmentType":"FullTime","location":"Budapest, Hungary","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-30T16:22:49.993+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Central Hungary","addressCountry":"Hungary","addressLocality":"Budapest"}},"jobUrl":"https://jobs.ashbyhq.com/instructure/dac24ed0-d450-412b-897c-50ecd205d4d4","applyUrl":"https://jobs.ashbyhq.com/instructure/dac24ed0-d450-412b-897c-50ecd205d4d4/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
As a Software Engineer II, you will join the team behind Canvas —our high-scale video and media platform that allows millions of instructors and students globally to collaborate, create, and learn through interactive video and audio.
We are redefining how software is built and delivered. In this role, you won’t just write clean, scalable full-stack code; you will be an active driver of our AI SDLC (Agentic Software Development Life Cycle). You will leverage cutting-edge agentic workflows, build custom AI skills, and integrate Claude and autonomous developer agents into our daily engineering practices—delivering high-impact educational features faster, smarter, and with greater architectural rigor.
Frontend: React, TypeScript, Modern JavaScript (ES6+), WebSockets, Video.js
Backend: Ruby on Rails, Node.js, REST APIs, GraphQL
Data & Storage: PostgreSQL, Redis
Cloud & Infrastructure: AWS (EC2, CloudFront, S3, SQS, Lambda, RDS), Docker, Kubernetes
AI & Agentic Tooling: Claude (Tool Use, Custom Skills, Model Context Protocol), GitHub Copilot, AI-assisted CI/CD workflows
Build & Scale Canvas: Develop and maintain mission-critical video processing, transcription, accessibility pipelines, and interactive analytics services using TypeScript, React, and Ruby on Rails.
Pioneer Agentic Engineering (AI SDLC): Build, refine, and deploy custom Claude skills, autonomous development workflows, and tool integrations that automate repetitive engineering tasks, generate synthetic test datasets, and accelerate the PR review cycle.
Architect Resilient Cloud Services: Utilize AWS primitives (S3, SQS, Lambda, CloudFront, EC2, RDS) to achieve high availability, low latency, and rock-solid uptime for media streaming and transcode queues across millions of global users.
Intelligent Product Capabilities: Partner with product and UX teams to integrate intelligent, AI-enhanced features into Canvas.
3+ Years of Enterprise Engineering Experience: Proven track record building, testing, and maintaining distributed web applications in production environments.
Hands-on Agentic Engineering Expertise: Demonstrated experience incorporating Claude, Cursor, Copilot, or LLM agentic toolchains into production engineering workflows—especially building custom skills, system prompts, automated code refactoring pipelines, or autonomous agent loops.
Solid TypeScript & JavaScript Proficiency: Deep experience building responsive, accessible, component-driven UIs in modern React.
Backend Capability (Ruby on Rails): Practical experience with Ruby on Rails, or strong proficiency in another modern MVC/backend framework with a demonstrated passion and ability to quickly ramp up on Rails.
Database & Cloud Foundations: Strong grasp of relational databases (PostgreSQL query optimization, migrations, indexing) and enterprise cloud deployments on AWS.
Agile & DevOps Mindset: Working knowledge of Docker, CI/CD pipelines, automated testing (unit, integration, end-to-end), and infrastructure-as-code principles.
Direct experience building developer tools, CLI utilities, or MCP (Model Context Protocol) servers that interface with LLM agents.
Understanding of Web Content Accessibility Guidelines (WCAG 2.1 AA) in enterprise educational applications.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\n\nTHE ROLE: BUILDING THE NEXT GENERATION OF CANVAS\n\nAs a Software Engineer II, you will join the team behind Canvas —our high-scale video and media platform that allows millions of instructors and students globally to collaborate, create, and learn through interactive video and audio.\n\nWe are redefining how software is built and delivered. In this role, you won’t just write clean, scalable full-stack code; you will be an active driver of our AI SDLC (Agentic Software Development Life Cycle). You will leverage cutting-edge agentic workflows, build custom AI skills, and integrate Claude and autonomous developer agents into our daily engineering practices—delivering high-impact educational features faster, smarter, and with greater architectural rigor.\n\n\n\n\nTECH STACK & AI TOOLING\n\n - Frontend: React, TypeScript, Modern JavaScript (ES6+), WebSockets, Video.js\n\n - Backend: Ruby on Rails, Node.js, REST APIs, GraphQL\n\n - Data & Storage: PostgreSQL, Redis\n\n - Cloud & Infrastructure: AWS (EC2, CloudFront, S3, SQS, Lambda, RDS), Docker, Kubernetes\n\n - AI & Agentic Tooling: Claude (Tool Use, Custom Skills, Model Context Protocol), GitHub Copilot, AI-assisted CI/CD workflows\n\n\n\n\nWHAT YOU WILL BE DOING\n\n - Build & Scale Canvas: Develop and maintain mission-critical video processing, transcription, accessibility pipelines, and interactive analytics services using TypeScript, React, and Ruby on Rails.\n\n - Pioneer Agentic Engineering (AI SDLC): Build, refine, and deploy custom Claude skills, autonomous development workflows, and tool integrations that automate repetitive engineering tasks, generate synthetic test datasets, and accelerate the PR review cycle.\n\n - Architect Resilient Cloud Services: Utilize AWS primitives (S3, SQS, Lambda, CloudFront, EC2, RDS) to achieve high availability, low latency, and rock-solid uptime for media streaming and transcode queues across millions of global users.\n\n - Intelligent Product Capabilities: Partner with product and UX teams to integrate intelligent, AI-enhanced features into Canvas.\n\n\n\n\nWHAT YOU WILL NEED TO HAVE\n\n - 3+ Years of Enterprise Engineering Experience: Proven track record building, testing, and maintaining distributed web applications in production environments.\n\n - Hands-on Agentic Engineering Expertise: Demonstrated experience incorporating Claude, Cursor, Copilot, or LLM agentic toolchains into production engineering workflows—especially building custom skills, system prompts, automated code refactoring pipelines, or autonomous agent loops.\n\n - Solid TypeScript & JavaScript Proficiency: Deep experience building responsive, accessible, component-driven UIs in modern React.\n\n - Backend Capability (Ruby on Rails): Practical experience with Ruby on Rails, or strong proficiency in another modern MVC/backend framework with a demonstrated passion and ability to quickly ramp up on Rails.\n\n - Database & Cloud Foundations: Strong grasp of relational databases (PostgreSQL query optimization, migrations, indexing) and enterprise cloud deployments on AWS.\n\n - Agile & DevOps Mindset: Working knowledge of Docker, CI/CD pipelines, automated testing (unit, integration, end-to-end), and infrastructure-as-code principles.\n\n\n\n\nNICE TO HAVE / BONUS POINTS\n\n - Direct experience building developer tools, CLI utilities, or MCP (Model Context Protocol) servers that interface with LLM agents.\n\n - Understanding of Web Content Accessibility Guidelines (WCAG 2.1 AA) in enterprise educational applications.\n \n \n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":"HUF 1.2M – HUF 1.8M per month","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"ac8dfd7c-55ba-4f4d-9357-d5552d557538","tierSummary":"HUF 1.2M – HUF 1.8M per month","title":null,"additionalInformation":null,"components":[{"id":"dfa3f706-e1c2-4d62-b892-26155baf04e3","summary":"HUF 1.2M – HUF 1.8M per month","compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1200000,"maxValue":1800000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 MONTH","currencyCode":"HUF","minValue":1200000,"maxValue":1800000}]}},{"id":"78bf95ad-09c1-47fc-b494-e3b526a31abb","title":"Senior Manager, Center of Excellence","department":"General & Administration","team":"Accounting","employmentType":"FullTime","location":"US-REMOTE","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-30T22:04:58.841+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"United States","addressLocality":""}},"jobUrl":"https://jobs.ashbyhq.com/instructure/78bf95ad-09c1-47fc-b494-e3b526a31abb","applyUrl":"https://jobs.ashbyhq.com/instructure/78bf95ad-09c1-47fc-b494-e3b526a31abb/application","descriptionHtml":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
The Senior Manager, Center of Excellence, runs the day-to-day work of a new team responsible for the accuracy of contract, subscription, and renewal data in Salesforce across Instructure and Parchment product lines. This role shares the Director's remit and acts as an extension of that leadership, with a hands-on focus on data hygiene and on building and enforcing the quote-to-cash governance that drives the right behavior from field reps.
Because the team is being built from scratch, you'll help design how it operates: who owns what, how the work is divided, and how the team works with other back-office functions and the field. You'll also help shape business logic, testing, and rollout for our migration from Salesforce CPQ to Revenue Cloud. You'll manage a group of individual contributors, directing their daily work, coaching them, and supporting their career growth.
Partner with the Director to design the team's operating model from the ground up: roles, ownership, intake, and how work is divided across contract review, audits, and remediation.
Define handoffs and working agreements with Revenue Operations, Deal Desk, Enterprise Systems, Global Shared Services, Legal, Finance, and Accounting so each team knows where its work starts and stops.
Set up how the field engages with the team, including request channels, escalation paths, and response expectations.
Revisit the model as volume, products, and systems change, and recommend adjustments to the Director.
Run daily review of new quotes and contracts at the point of creation in Salesforce, making sure they meet clean data standards before they're saved.
Lead systematic audits of active contracts: consolidate contracts on accounts, confirm the accurate active contract, fix linkage, and validate available to renew values.
Prioritize the remediation backlog by business impact, with input from Sales and Renewals on high-value accounts, co-terming corrections, and consolidations.
Own the team's SLAs for reviews, audits, and remediation. Track performance weekly and resolve bottlenecks as they come up.
Write and maintain the playbooks, SOPs, and checklists the team uses for contract entry and data validation.
Turn quote-to-cash policies into clear, enforceable rules for the field, covering opportunity types, contract structure, co-terming, bundling, and approvals.
Enforce standards consistently. Flag non-compliant deals, work with reps and their managers to correct them, and track repeat issues by team and rep.
Identify root causes behind recurring data problems and propose preventative fixes, such as validation rules, required fields, approval steps, or targeted training.
Partner with Revenue Operations on field enablement so reps understand the standards and why they matter.
Report monthly on compliance rates, top data issues, remediation progress, and field feedback.
Support the Director in representing the Center of Excellence in the migration from Salesforce CPQ to Agentforce Revenue Managemnt (i.e., ARM fka Revenue Cloud)
Help define business logic and requirements for contracts, subscriptions, renewals, amendments, and co-terming, based on what the team sees in day-to-day work.
Support the creation of test scenarios and take part in user acceptance testing, including edge cases from legacy and Parchment contracts.
Support data migration readiness by identifying records that need cleanup before cutover.
Help with rollout: update SOPs, train the team, support field adoption, and triage issues after go-live.
Manage a team of contract specialists and analysts. Assign and prioritize daily work, and keep the team focused on the highest-impact items.
Hold regular one-on-ones, give direct feedback, and coach team members on judgment calls in contract review and field conversations.
Support career growth through development plans, stretch assignments, and clear expectations for each role level.
Help the Director hire, onboard, and train new team members as the team grows.
Build a team culture of accuracy, ownership, and practical service to the field.
Act as the day-to-day point of contact for Sales and Renewals leaders on contract data and governance questions.
Work with Enterprise Systems to document requirements for Salesforce improvements, validation rules, and automation.
Collaborate with Deal Desk and Revenue Operations on policy updates and approval standards.
Escalate systemic issues and policy gaps to the Director with clear data on impact.
6+ years of experience in Revenue Operations, Sales Operations, Deal Desk, Order Management, or Data Governance within B2B SaaS.
3+ years of people management experience, including directing daily work, coaching, and supporting career development.
Hands-on experience with Salesforce, including CPQ, opportunities, quotes, contracts, and subscription data.
Strong understanding of SaaS subscription models, multi-product bundling, contract structure, co-terming, amendments, renewals, and usage-based contracts.
Experience building or running a team, process, or function from the ground up, including defining roles and workflows.
Track record of enforcing policy with field teams while keeping working relationships strong.
Experience participating in a CPQ or quote-to-cash system implementation, including requirements and user acceptance testing.
Strong analytical and problem-solving skills, with the ability to find root causes in data and processes.
Clear written and verbal communication, and comfort holding firm on standards with sales leaders.
Bachelor's degree in Business, Finance, Operations, Computer Science, or related field (or equivalent professional experience).
Experience with Salesforce Revenue Cloud (Revenue Lifecycle Management), or a migration from CPQ to Revenue Cloud.
Experience in the EdTech or education software industry.
Background in billing, revenue accounting, or bookings, where data accuracy feeds financial reporting.
Experience building SOPs, playbooks, and training for operations teams.
Hands-on experience with Salesforce reports, dashboards, and validation rules.
Familiarity with process automation tools and an eye for automation opportunities.
Salesforce contract data drives quoting, pipeline visibility, bookings, and commissions. When it's wrong, reps quote slower, forecasts drift, and Finance spends time correcting records after the fact.
This role is where the Center of Excellence's standards become daily practice. You'll shape how a brand-new team works, set the governance reps follow, and help build Revenue Cloud on clean data and sound logic. You'll grow a team of specialists and see the results in cleaner contracts, fewer exceptions, and faster deal flow.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
Comprehensive wellness programs and mental health support
Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
","descriptionPlain":"At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.\nWe do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:\n\n\n\nThe Senior Manager, Center of Excellence, runs the day-to-day work of a new team responsible for the accuracy of contract, subscription, and renewal data in Salesforce across Instructure and Parchment product lines. This role shares the Director's remit and acts as an extension of that leadership, with a hands-on focus on data hygiene and on building and enforcing the quote-to-cash governance that drives the right behavior from field reps.\n\n\n\nBecause the team is being built from scratch, you'll help design how it operates: who owns what, how the work is divided, and how the team works with other back-office functions and the field. You'll also help shape business logic, testing, and rollout for our migration from Salesforce CPQ to Revenue Cloud. You'll manage a group of individual contributors, directing their daily work, coaching them, and supporting their career growth.\n\n\n\n\nKEY RESPONSIBILITIES\n\n\nOPERATING MODEL DESIGN\n\n - Partner with the Director to design the team's operating model from the ground up: roles, ownership, intake, and how work is divided across contract review, audits, and remediation.\n\n - Define handoffs and working agreements with Revenue Operations, Deal Desk, Enterprise Systems, Global Shared Services, Legal, Finance, and Accounting so each team knows where its work starts and stops.\n\n - Set up how the field engages with the team, including request channels, escalation paths, and response expectations.\n\n - Revisit the model as volume, products, and systems change, and recommend adjustments to the Director.\n\n\n\n\nDATA HYGIENE AND REMEDIATION\n\n - Run daily review of new quotes and contracts at the point of creation in Salesforce, making sure they meet clean data standards before they're saved.\n\n - Lead systematic audits of active contracts: consolidate contracts on accounts, confirm the accurate active contract, fix linkage, and validate available to renew values.\n\n - Prioritize the remediation backlog by business impact, with input from Sales and Renewals on high-value accounts, co-terming corrections, and consolidations.\n\n - Own the team's SLAs for reviews, audits, and remediation. Track performance weekly and resolve bottlenecks as they come up.\n\n - Write and maintain the playbooks, SOPs, and checklists the team uses for contract entry and data validation.\n\n\n\n\nQUOTE-TO-CASH GOVERNANCE AND ENFORCEMENT\n\n - Turn quote-to-cash policies into clear, enforceable rules for the field, covering opportunity types, contract structure, co-terming, bundling, and approvals.\n\n - Enforce standards consistently. Flag non-compliant deals, work with reps and their managers to correct them, and track repeat issues by team and rep.\n\n - Identify root causes behind recurring data problems and propose preventative fixes, such as validation rules, required fields, approval steps, or targeted training.\n\n - Partner with Revenue Operations on field enablement so reps understand the standards and why they matter.\n\n - Report monthly on compliance rates, top data issues, remediation progress, and field feedback.\n\n\n\n\nAGENTFORCE REVENUE MANAGEMENT MIGRATION\n\n - Support the Director in representing the Center of Excellence in the migration from Salesforce CPQ to Agentforce Revenue Managemnt (i.e., ARM fka Revenue Cloud)\n\n - Help define business logic and requirements for contracts, subscriptions, renewals, amendments, and co-terming, based on what the team sees in day-to-day work.\n\n - Support the creation of test scenarios and take part in user acceptance testing, including edge cases from legacy and Parchment contracts.\n\n - Support data migration readiness by identifying records that need cleanup before cutover.\n\n - Help with rollout: update SOPs, train the team, support field adoption, and triage issues after go-live.\n\n\n\n\nPEOPLE LEADERSHIP\n\n - Manage a team of contract specialists and analysts. Assign and prioritize daily work, and keep the team focused on the highest-impact items.\n\n - Hold regular one-on-ones, give direct feedback, and coach team members on judgment calls in contract review and field conversations.\n\n - Support career growth through development plans, stretch assignments, and clear expectations for each role level.\n\n - Help the Director hire, onboard, and train new team members as the team grows.\n\n - Build a team culture of accuracy, ownership, and practical service to the field.\n\n\n\n\nCROSS-FUNCTIONAL PARTNERSHIP\n\n - Act as the day-to-day point of contact for Sales and Renewals leaders on contract data and governance questions.\n\n - Work with Enterprise Systems to document requirements for Salesforce improvements, validation rules, and automation.\n\n - Collaborate with Deal Desk and Revenue Operations on policy updates and approval standards.\n\n - Escalate systemic issues and policy gaps to the Director with clear data on impact.\n\n\n\n\nREQUIRED QUALIFICATIONS\n\n - 6+ years of experience in Revenue Operations, Sales Operations, Deal Desk, Order Management, or Data Governance within B2B SaaS.\n\n - 3+ years of people management experience, including directing daily work, coaching, and supporting career development.\n\n - Hands-on experience with Salesforce, including CPQ, opportunities, quotes, contracts, and subscription data.\n\n - Strong understanding of SaaS subscription models, multi-product bundling, contract structure, co-terming, amendments, renewals, and usage-based contracts.\n\n - Experience building or running a team, process, or function from the ground up, including defining roles and workflows.\n\n - Track record of enforcing policy with field teams while keeping working relationships strong.\n\n - Experience participating in a CPQ or quote-to-cash system implementation, including requirements and user acceptance testing.\n\n - Strong analytical and problem-solving skills, with the ability to find root causes in data and processes.\n\n - Clear written and verbal communication, and comfort holding firm on standards with sales leaders.\n\n - Bachelor's degree in Business, Finance, Operations, Computer Science, or related field (or equivalent professional experience).\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience with Salesforce Revenue Cloud (Revenue Lifecycle Management), or a migration from CPQ to Revenue Cloud.\n\n - Experience in the EdTech or education software industry.\n\n - Background in billing, revenue accounting, or bookings, where data accuracy feeds financial reporting.\n\n - Experience building SOPs, playbooks, and training for operations teams.\n\n - Hands-on experience with Salesforce reports, dashboards, and validation rules.\n\n - Familiarity with process automation tools and an eye for automation opportunities.\n\n\n\n\nWHY THIS ROLE MATTERS\n\nSalesforce contract data drives quoting, pipeline visibility, bookings, and commissions. When it's wrong, reps quote slower, forecasts drift, and Finance spends time correcting records after the fact.\n\nThis role is where the Center of Excellence's standards become daily practice. You'll shape how a brand-new team works, set the governance reps follow, and help build Revenue Cloud on clean data and sound logic. You'll grow a team of specialists and see the results in cleaner contracts, fewer exceptions, and faster deal flow.\n\n\n\n\n\nGet in on all the awesome at Instructure!\n\nWe offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:\n\n - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.\n\n - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.\n\n - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.\n\n - Comprehensive wellness programs and mental health support\n\n - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth\n\n - The technology and tools you need to do your best work \n\n - Motivosity employee recognition program\n\n - A culture rooted in inclusivity, support, and meaningful connection\n\n\n\nWe believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.\n\nInstructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.\n\nAll employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.\n\nAny attempt to misrepresent personal or professional information will result in disqualification.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}