Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
This is a hybrid role based out of our San Francisco and New York offices. Attendance is required at least twice a week on Wednesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.
Interested in being a key sales team hire at a category-defining company, backed by some of the best investors in Silicon Valley? Ironclad is looking for a Customer Account Executive to help support our rapid scale and make an impact on our revenue goals.
Responsibilities:
Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.
Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.
Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.
Key Skills and Requirements:
At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
You’ve sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own.
Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business.
Excellent communication skills, and persistent follow through on commitments to our customers.
Works well with other teams and wants to own projects outside of just closing deals.
Self-sufficient with a strong internal sense of urgency.
Comfortable with commercial negotiation and willingness to iterate selling style as needed.
OTE Range: $144,000 - $200,000
The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThis is a hybrid role based out of our San Francisco and New York offices. Attendance is required at least twice a week on Wednesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.\n\n\nInterested in being a key sales team hire at a category-defining company, backed by some of the best investors in Silicon Valley? Ironclad is looking for a Customer Account Executive to help support our rapid scale and make an impact on our revenue goals.\n\n\n\nResponsibilities:\n\n - Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.\n\n - Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.\n\n - Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.\n\n - Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.\n\n - Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.\n\n\nKey Skills and Requirements:\n\n - At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.\n\n - You’ve sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own.\n\n - Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business.\n\n - Excellent communication skills, and persistent follow through on commitments to our customers.\n\n - Works well with other teams and wants to own projects outside of just closing deals.\n\n - Self-sufficient with a strong internal sense of urgency.\n\n - Comfortable with commercial negotiation and willingness to iterate selling style as needed.\n\n\n\nOTE Range: $144,000 - $200,000\n\nThe OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"6200a119-fe94-4750-87fe-1c32323413bb","title":"Sales Development Representative","department":"SDR & BDR","team":"SDR & BDR","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}}}],"publishedAt":"2026-09-25T20:23:23.593+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/6200a119-fe94-4750-87fe-1c32323413bb","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/6200a119-fe94-4750-87fe-1c32323413bb/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
This is a hybrid role based out of our San Francisco office. Office attendance is required three days per week, Tuesday through Thursday. There may be additional in-office days for team or company events.
Position Overview:
We’re looking for an exceptional Sales Development Representative (SDR) to help drive revenue growth by identifying and qualifying sales opportunities for our sales organization!
This role is perfect for a dynamic, driven sales professional early on in their career, looking to help scale out a game-changing software company and develop their sales career. The perfect candidate has strong communication and relationship-building skills, and an ability to showcase our offers in a compelling way. You will help to deliver our mission statement and proactively engage with our prospective and existing customers.
Objectives of this role:
Represent Ironclad as the first point of interaction for prospective customers, providing a exceptional customer experience in every interaction
Drive qualification calls with a consultative approach by having deep knowledge of our products and services to help prospects understand how our solution can add value to their business
Manage and maintain a pipeline of interested (warm) prospects to identify when there is potential opportunity to engage a sales executives in next steps
Identify best practices for refining the company’s lead-generation playbook and collaborate with internal teams to surface feedback from customer interactions
Responsibilities:
Effectively manage inbound leads through the funnel with a tight, process-oriented approach in order to drive strong speed-to-lead and conversion rates
Leverage Salesforce (CRM) and Outreach (sales engagement tool) to execute on core daily inbound tasks with high attention to detail
Identify the needs of prospects and position the value of Ironclad effectively to generate opportunities for our sales teams
Build trusting relationships with prospects and actively nurture warm leads into sales opportunities
Proactively identify areas for improvement and help develop a playbook of best practices to scale the inbound motion
Required skills and qualifications:
Strong written and verbal communication skills (via email, phone, video)
Strong relationship-building skills
Proven creative problem-solving approach and strong analytical skills
Highly adaptable and enjoys operating in a fast-paced environment
Has a growth-mindset, is curious and passionate about learning
Strong desire and ability to move up within a sales organization
Excellent collaboration skills
Preferred skills and qualifications (not required):
Experience in a sales or customer-facing role
Proficiency with Salesforce CRM
Understanding of sales process and applicable tools
OTE Range: $75,000 - $80,000
The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThis is a hybrid role based out of our San Francisco office. Office attendance is required three days per week, Tuesday through Thursday. There may be additional in-office days for team or company events.\n\n\nPosition Overview:\n\nWe’re looking for an exceptional Sales Development Representative (SDR) to help drive revenue growth by identifying and qualifying sales opportunities for our sales organization!\n\n\n\nThis role is perfect for a dynamic, driven sales professional early on in their career, looking to help scale out a game-changing software company and develop their sales career. The perfect candidate has strong communication and relationship-building skills, and an ability to showcase our offers in a compelling way. You will help to deliver our mission statement and proactively engage with our prospective and existing customers.\n\n\n\nObjectives of this role:\n\n - Represent Ironclad as the first point of interaction for prospective customers, providing a exceptional customer experience in every interaction\n\n - Drive qualification calls with a consultative approach by having deep knowledge of our products and services to help prospects understand how our solution can add value to their business\n\n - Manage and maintain a pipeline of interested (warm) prospects to identify when there is potential opportunity to engage a sales executives in next steps\n\n - Identify best practices for refining the company’s lead-generation playbook and collaborate with internal teams to surface feedback from customer interactions\n\n\n\nResponsibilities:\n\n - Effectively manage inbound leads through the funnel with a tight, process-oriented approach in order to drive strong speed-to-lead and conversion rates\n\n - Leverage Salesforce (CRM) and Outreach (sales engagement tool) to execute on core daily inbound tasks with high attention to detail \n\n - Identify the needs of prospects and position the value of Ironclad effectively to generate opportunities for our sales teams\n\n - Build trusting relationships with prospects and actively nurture warm leads into sales opportunities \n\n - Proactively identify areas for improvement and help develop a playbook of best practices to scale the inbound motion\n\n\n\nRequired skills and qualifications:\n\n - Strong written and verbal communication skills (via email, phone, video)\n\n - Strong relationship-building skills\n\n - Proven creative problem-solving approach and strong analytical skills\n\n - Highly adaptable and enjoys operating in a fast-paced environment \n\n - Has a growth-mindset, is curious and passionate about learning \n\n - Strong desire and ability to move up within a sales organization\n\n - Excellent collaboration skills\n\n\n\nPreferred skills and qualifications (not required):\n\n - Experience in a sales or customer-facing role \n\n - Proficiency with Salesforce CRM\n\n - Understanding of sales process and applicable tools\n \n\nOTE Range: $75,000 - $80,000\n\nThe OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"22342a23-32bb-4600-8f8e-4813b81440a1","title":"Sales Development Representative, EMEA (Outbound)","department":"SDR & BDR","team":"SDR & BDR","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-03-11T14:44:34.744+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/22342a23-32bb-4600-8f8e-4813b81440a1","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/22342a23-32bb-4600-8f8e-4813b81440a1/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
This is a hybrid role. Office attendance is expected two days per week on Tuesdays and Thursdays in London. There may be additional in-office days for team or company events.
We’re hiring our first-ever outbound SDRs in London. This is a chance to join a proven, high-performing sales team, build the EMEA outbound motion from the ground up, and learn from some of the best sellers in the industry. If you’re energised by building pipeline, love the idea of shaping something new, and want real career growth in sales, this role is for you.
What You'll Do:
Own and prioritise a strategic target account list within your territory
Research and build account plans (adding contacts, sending personalised emails, and making strategic outbound calls)
Run confident, high-level conversations with senior executives at target accounts
Tell a compelling story in meetings, sharing tailored pitches, product insights, and data that help prospects see why they need our platform
Capture and organise sales intelligence in Salesforce so the broader team has clean, actionable data
Partner closely with Sales, Marketing, and Product to share feedback from the market and influence how we position and improve our platform in EMEA
Consistently hit and exceed monthly quotas for qualified opportunities
What You Bring:
1+ years of experience as an SDR, ideally in B2B SaaS and with a strong outbound component
Energy and drive to thrive in a fast-paced, high-growth environment
Curiosity and eagerness to master core sales tools like LinkedIn Sales Navigator, ZoomInfo, Outreach, and Salesforce
Self-sufficiency and a strong internal sense of urgency; you’re hardworking, humble, and accountable
Thoughtful approach with strong attention to detail, while still keeping the bigger picture in mind
Excellent written and verbal communication skills, plus persistent, professional follow-through with prospects and customers
Collaborative mindset; you enjoy working with other teams and owning projects beyond pure prospecting
Flexibility and coachability; you take feedback well and are comfortable iterating quickly
Comfort with both giving and receiving feedback as part of a high-performing, learning-focused team
Friendly, positive attitude and excitement to be part of a tight-knit group that works hard and values the social, in-person team experience
Nice to Have:
Experience selling to in-house legal teams or legal stakeholders
Experience in a high-growth tech or SaaS company
Familiarity with the UK/EMEA market and selling into multiple countries or regions
Why This Role is Different:
First-of-its-kind: Be among the first outbound SDRs on the ground in London and help define how we win in EMEA
Impact and visibility: Work directly with experienced AEs and sales leaders who are invested in your development
Growth path: Build a strong foundation in outbound, with a clear path to more senior SDR roles or an AE track over time
UK Full-Time Employee Benefits at Ironclad:
Private Medical & Dental insurance, covered at 100% for you and dependents
Life assurance and Income Protection
Generous leave policies, including parental leave, medical leave and compassionate leave
Family-forming support through Maven for you and your partner
Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use
Standard pension contribution scheme
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
Candidates must have the unrestricted right to work in the United Kingdom.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThis is a hybrid role. Office attendance is expected two days per week on Tuesdays and Thursdays in London. There may be additional in-office days for team or company events.\n\n\n\nWe’re hiring our first-ever outbound SDRs in London. This is a chance to join a proven, high-performing sales team, build the EMEA outbound motion from the ground up, and learn from some of the best sellers in the industry. If you’re energised by building pipeline, love the idea of shaping something new, and want real career growth in sales, this role is for you.\n\n\n\nWhat You'll Do:\n\n - Own and prioritise a strategic target account list within your territory\n\n - Research and build account plans (adding contacts, sending personalised emails, and making strategic outbound calls)\n\n - Run confident, high-level conversations with senior executives at target accounts\n\n - Tell a compelling story in meetings, sharing tailored pitches, product insights, and data that help prospects see why they need our platform\n\n - Capture and organise sales intelligence in Salesforce so the broader team has clean, actionable data\n\n - Partner closely with Sales, Marketing, and Product to share feedback from the market and influence how we position and improve our platform in EMEA\n\n - Consistently hit and exceed monthly quotas for qualified opportunities\n\n\n\nWhat You Bring:\n\n - 1+ years of experience as an SDR, ideally in B2B SaaS and with a strong outbound component\n\n - Energy and drive to thrive in a fast-paced, high-growth environment\n\n - Curiosity and eagerness to master core sales tools like LinkedIn Sales Navigator, ZoomInfo, Outreach, and Salesforce\n\n - Self-sufficiency and a strong internal sense of urgency; you’re hardworking, humble, and accountable\n\n - Thoughtful approach with strong attention to detail, while still keeping the bigger picture in mind\n\n - Excellent written and verbal communication skills, plus persistent, professional follow-through with prospects and customers\n\n - Collaborative mindset; you enjoy working with other teams and owning projects beyond pure prospecting\n\n - Flexibility and coachability; you take feedback well and are comfortable iterating quickly\n\n - Comfort with both giving and receiving feedback as part of a high-performing, learning-focused team\n\n - Friendly, positive attitude and excitement to be part of a tight-knit group that works hard and values the social, in-person team experience\n\n\n\nNice to Have:\n\n - Experience selling to in-house legal teams or legal stakeholders\n\n - Experience in a high-growth tech or SaaS company\n\n - Familiarity with the UK/EMEA market and selling into multiple countries or regions\n\n\n\nWhy This Role is Different:\n\n - First-of-its-kind: Be among the first outbound SDRs on the ground in London and help define how we win in EMEA\n\n - Impact and visibility: Work directly with experienced AEs and sales leaders who are invested in your development\n\n - Growth path: Build a strong foundation in outbound, with a clear path to more senior SDR roles or an AE track over time\n\n\n\nUK Full-Time Employee Benefits at Ironclad:\n\n - Private Medical & Dental insurance, covered at 100% for you and dependents\n\n - Life assurance and Income Protection\n\n - Generous leave policies, including parental leave, medical leave and compassionate leave\n\n - Family-forming support through Maven for you and your partner\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use\n\n - Standard pension contribution scheme\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n\n\nCandidates must have the unrestricted right to work in the United Kingdom.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"787067e0-87b3-4bfa-9e4d-d0ace4ccee1f","title":"Staff Data Scientist - Product Analytics","department":"Engineering, Product & Design","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}}}],"publishedAt":"2026-08-10T20:29:05.836+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/787067e0-87b3-4bfa-9e4d-d0ace4ccee1f","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/787067e0-87b3-4bfa-9e4d-d0ace4ccee1f/application","descriptionHtml":"Build AI contracting at enterprise scale. Ship it fast.
Ironclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.
About the Role
As a Staff Product Analytics Data Scientist, you will be the analytical backbone of how Ironclad understands, measures, and improves its product. You'll turn raw product usage and contract data into a deep, quantitative understanding of how customers adopt our platform and our AI and you'll translate that understanding into decisions that shape the roadmap.
This is a builder's role. Our team owns its own data end to end: we model and maintain our own dbt pipelines, mine large and messy datasets for signal, and partner closely with Product and Engineering to ship data products that put insight directly into customers' and teammates' hands. You'll wear a product analytics hat most days, an analytics engineering hat when the pipeline needs it, and a data science hat when a problem calls for experimentation, causal inference, or modeling. As a Staff-level individual contributor, you'll set analytical direction, raise the technical bar across the team, and influence senior stakeholders without formal authority.
What You'll Do
Own product understanding. Define, instrument, and analyze the metrics that describe how customers adopt, retain, and get value from Ironclad—funnels, activation, feature adoption (including our AI features like Jurist), engagement, and retention—and make them trustworthy and self-serve.
Drive experimentation and causal analysis. Design and analyze A/B tests and quasi-experiments; apply causal inference where clean experiments aren't possible; and give Product and Engineering clear, defensible reads on what actually moved the needle.
Mine data for opportunity. Explore large, complex product and contract datasets to surface non-obvious patterns, quantify opportunities, and generate hypotheses that shape strategy—not just answer questions that were already asked.
Build and evolve data products. Partner with Product and Engineering to turn analysis into shipped features—embedded analytics, benchmarks, insights, and AI-powered experiences—that deliver value directly to customers and internal teams.
Wear the analytics engineering hat. Own and extend the dbt models and transformations that power your work. Because our team owns its pipelines, you'll design scalable, well-documented, well-tested data models and uphold consistent definitions across the warehouse and BI layer.
Architect AI-ready data. Leverage AI to accelerate your own pipeline and analysis work, and structure our data assets, documentation, and metadata so that both humans and LLMs can navigate them with high confidence and minimal hallucination.
Set the bar and mentor. Provide technical direction, code and analysis reviews, and mentorship to analysts, data scientists, and analytics engineers—fostering a culture of rigor, collaboration, and impact.
Influence senior stakeholders. Bring clarity to ambiguous, high-stakes product questions and communicate findings in a way that drives alignment and action across Product, Engineering, and leadership.
Self-serve enablement: Design and scale self-serve analytics ecosystems, semantic layers, and clear data documentation that empower non-technical stakeholders to answer their own data questions with confidence.
What We're Looking For
8+ years of experience in product analytics, data science, or a closely related quantitative field, including demonstrated impact at a senior or staff level (ideally at a B2B SaaS company).
Deep expertise in product analytics: experimentation and A/B testing, funnel and retention analysis, causal inference, and defining product metrics that stand up to scrutiny.
Advanced SQL, plus fluency in Python or R for analysis, statistics, and modeling.
You can own dbt models, data modeling, and ELT best practices, and you're comfortable being the person who fixes the pipeline rather than filing a ticket.
A track record of partnering with Product and Engineering to ship data products or data-informed features, not just deliver dashboards and reports.
Strong data mining and exploratory instincts: you find the signal in large, messy datasets and know which findings are worth acting on.
Experience (or strong interest) in AI-assisted development and \"AI-ready\" data—using tools like Cursor or Claude Code, and writing documentation and metadata that help humans and LLMs work with data reliably.
Familiarity with a modern data stack such as Segment, Fivetran, BigQuery, dbt, Airflow, Looker, and exploration tools like Hex (or their equivalents).
A self-starter who leads initiatives end to end, communicates with clarity, and bridges technical work and business impact.
Base Salary Range: $180,000 - $220,000 offers company bonus
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Build AI contracting at enterprise scale. Ship it fast.\n\nIronclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThis is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.\n\n\n\nAbout the Role\n\nAs a Staff Product Analytics Data Scientist, you will be the analytical backbone of how Ironclad understands, measures, and improves its product. You'll turn raw product usage and contract data into a deep, quantitative understanding of how customers adopt our platform and our AI and you'll translate that understanding into decisions that shape the roadmap.\n\nThis is a builder's role. Our team owns its own data end to end: we model and maintain our own dbt pipelines, mine large and messy datasets for signal, and partner closely with Product and Engineering to ship data products that put insight directly into customers' and teammates' hands. You'll wear a product analytics hat most days, an analytics engineering hat when the pipeline needs it, and a data science hat when a problem calls for experimentation, causal inference, or modeling. As a Staff-level individual contributor, you'll set analytical direction, raise the technical bar across the team, and influence senior stakeholders without formal authority.\n\n\n\nWhat You'll Do\n\n - Own product understanding. Define, instrument, and analyze the metrics that describe how customers adopt, retain, and get value from Ironclad—funnels, activation, feature adoption (including our AI features like Jurist), engagement, and retention—and make them trustworthy and self-serve.\n\n - Drive experimentation and causal analysis. Design and analyze A/B tests and quasi-experiments; apply causal inference where clean experiments aren't possible; and give Product and Engineering clear, defensible reads on what actually moved the needle.\n\n - Mine data for opportunity. Explore large, complex product and contract datasets to surface non-obvious patterns, quantify opportunities, and generate hypotheses that shape strategy—not just answer questions that were already asked.\n\n - Build and evolve data products. Partner with Product and Engineering to turn analysis into shipped features—embedded analytics, benchmarks, insights, and AI-powered experiences—that deliver value directly to customers and internal teams.\n\n - Wear the analytics engineering hat. Own and extend the dbt models and transformations that power your work. Because our team owns its pipelines, you'll design scalable, well-documented, well-tested data models and uphold consistent definitions across the warehouse and BI layer.\n\n - Architect AI-ready data. Leverage AI to accelerate your own pipeline and analysis work, and structure our data assets, documentation, and metadata so that both humans and LLMs can navigate them with high confidence and minimal hallucination.\n\n - Set the bar and mentor. Provide technical direction, code and analysis reviews, and mentorship to analysts, data scientists, and analytics engineers—fostering a culture of rigor, collaboration, and impact.\n\n - Influence senior stakeholders. Bring clarity to ambiguous, high-stakes product questions and communicate findings in a way that drives alignment and action across Product, Engineering, and leadership.\n\n - Self-serve enablement: Design and scale self-serve analytics ecosystems, semantic layers, and clear data documentation that empower non-technical stakeholders to answer their own data questions with confidence.\n\n\n\nWhat We're Looking For\n\n - 8+ years of experience in product analytics, data science, or a closely related quantitative field, including demonstrated impact at a senior or staff level (ideally at a B2B SaaS company).\n\n - Deep expertise in product analytics: experimentation and A/B testing, funnel and retention analysis, causal inference, and defining product metrics that stand up to scrutiny.\n\n - Advanced SQL, plus fluency in Python or R for analysis, statistics, and modeling.\n\n - You can own dbt models, data modeling, and ELT best practices, and you're comfortable being the person who fixes the pipeline rather than filing a ticket.\n\n - A track record of partnering with Product and Engineering to ship data products or data-informed features, not just deliver dashboards and reports.\n\n - Strong data mining and exploratory instincts: you find the signal in large, messy datasets and know which findings are worth acting on.\n\n - Experience (or strong interest) in AI-assisted development and \"AI-ready\" data—using tools like Cursor or Claude Code, and writing documentation and metadata that help humans and LLMs work with data reliably.\n\n - Familiarity with a modern data stack such as Segment, Fivetran, BigQuery, dbt, Airflow, Looker, and exploration tools like Hex (or their equivalents).\n\n - A self-starter who leads initiatives end to end, communicates with clarity, and bridges technical work and business impact.\n\n\n\nBase Salary Range: $180,000 - $220,000 offers company bonus\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"b5d4466f-ffe3-4b31-9463-22a926206ece","title":"Staff Application Security Engineer","department":"Engineering, Product & Design","team":"Platform & Security","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-06-17T22:23:43.821+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/b5d4466f-ffe3-4b31-9463-22a926206ece","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/b5d4466f-ffe3-4b31-9463-22a926206ece/application","descriptionHtml":"Build AI contracting at enterprise scale. Ship it fast.
Ironclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.
Ironclad is seeking an experienced Application Security Engineer with a passion for securing modern software platforms and protecting sensitive data. We are looking for someone with strong experience in automated vulnerability scanning and penetration testing to strengthen our application security program. Whether you are better at building software or better at breaking it, we are interested in hearing from you. We welcome security researchers and strong developers, as well as past security engineers.
This role will be responsible for conducting security assessments, identifying and mitigating risks, and implementing security best practices and process improvements across Ironclad’s Product, Platform and Engineering teams.
Roles & Responsibilities:
Develop and implement secure coding practices, procedures, and standards for software development teams.
Conduct application security assessments and vulnerability testing to identify and mitigate risks.
Perform security reviews of code changes and ensure that security issues are addressed.
Collaborate with cross-functional teams to remediate software vulnerabilities and implement secure coding practices.
Integrate security review processes into Ironclad’s CI/CD pipeline.
Conduct threat modeling and risk analysis to protect sensitive data.
Provide domain expertise on protective controls including system, network, encryption, and authentication services.
Work closely with members of the SRE, Development, IT, and Security teams to drive impactful changes to Ironclad’s cybersecurity posture.
Work closely with the risk and governance teams to implement compliance and security requirements.
Contribute to secure coding and other cybersecurity training programs.
Stay up-to-date with the latest security trends, vulnerabilities, and attack techniques.
Provide technical leadership and mentorship to other members of the engineering and security teams.
Key Skills:
Strong proficiency in either Typescript or Javascript.
3+ Years of experience working in application security or software development, preferably with SaaS companies or in regulated fields.
In-depth knowledge of application security concepts and practices, including OWASP Top 10 and SANS Top 25.
Experience with security testing tools such as Burp Suite, AppScan, and Nessus.
Experience operating in any cloud provider (AWS, GCP, Azure, Digital Ocean etc.).
Ability to appropriately prioritize and respond to different escalations.
Experience working collaboratively with cross-functional teams.
Strong desire to take ownership of problems.
Comfort working in a rapidly evolving environment and dealing with ambiguity.
Excellent communication, analytical and problem-solving skills.
Team and goal-oriented.
High output, low ego.
Nice to Have:
AI penetration testing.
Experience with git and software branching and workflow strategies.
Experience working with modern, microservice architectures including in Kubernetes or other containerized environments.
Experience with enterprise observability platforms such as ELK, Datadog, Prometheus, Grafana, etc.
Knowledge of Terraform or other infrastructure-as-code and configuration management solutions.
Experience with SOC 2, ISO 27001, NIST, and CIS standards and frameworks.
Experience with SAST and SCA tools such as Snyk, Checkmarx, Veracode, WhiteSource, or Black Duck.
Base Salary Range: $170,000 - $190,000 offers company bonus
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Build AI contracting at enterprise scale. Ship it fast.\n\nIronclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThis is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.\n\n\n\nIronclad is seeking an experienced Application Security Engineer with a passion for securing modern software platforms and protecting sensitive data. We are looking for someone with strong experience in automated vulnerability scanning and penetration testing to strengthen our application security program. Whether you are better at building software or better at breaking it, we are interested in hearing from you. We welcome security researchers and strong developers, as well as past security engineers.\n\nThis role will be responsible for conducting security assessments, identifying and mitigating risks, and implementing security best practices and process improvements across Ironclad’s Product, Platform and Engineering teams.\n\n\n\nRoles & Responsibilities:\n\n - Develop and implement secure coding practices, procedures, and standards for software development teams.\n\n - Conduct application security assessments and vulnerability testing to identify and mitigate risks.\n\n - Perform security reviews of code changes and ensure that security issues are addressed.\n\n - Collaborate with cross-functional teams to remediate software vulnerabilities and implement secure coding practices.\n\n - Integrate security review processes into Ironclad’s CI/CD pipeline.\n\n - Conduct threat modeling and risk analysis to protect sensitive data.\n\n - Provide domain expertise on protective controls including system, network, encryption, and authentication services.\n\n - Work closely with members of the SRE, Development, IT, and Security teams to drive impactful changes to Ironclad’s cybersecurity posture.\n\n - Work closely with the risk and governance teams to implement compliance and security requirements.\n\n - Contribute to secure coding and other cybersecurity training programs.\n\n - Stay up-to-date with the latest security trends, vulnerabilities, and attack techniques.\n\n - Provide technical leadership and mentorship to other members of the engineering and security teams.\n\n\n\nKey Skills:\n\n - Strong proficiency in either Typescript or Javascript.\n\n - 3+ Years of experience working in application security or software development, preferably with SaaS companies or in regulated fields.\n\n - In-depth knowledge of application security concepts and practices, including OWASP Top 10 and SANS Top 25.\n\n - Experience with security testing tools such as Burp Suite, AppScan, and Nessus.\n\n - Experience operating in any cloud provider (AWS, GCP, Azure, Digital Ocean etc.).\n\n - Ability to appropriately prioritize and respond to different escalations.\n\n - Experience working collaboratively with cross-functional teams.\n\n - Strong desire to take ownership of problems.\n\n - Comfort working in a rapidly evolving environment and dealing with ambiguity.\n\n - Excellent communication, analytical and problem-solving skills.\n\n - Team and goal-oriented.\n\n - High output, low ego.\n\n\n\nNice to Have:\n\n - AI penetration testing.\n\n - Experience with git and software branching and workflow strategies.\n\n - Experience working with modern, microservice architectures including in Kubernetes or other containerized environments.\n\n - Experience with enterprise observability platforms such as ELK, Datadog, Prometheus, Grafana, etc.\n\n - Knowledge of Terraform or other infrastructure-as-code and configuration management solutions.\n\n - Experience with SOC 2, ISO 27001, NIST, and CIS standards and frameworks.\n\n - Experience with SAST and SCA tools such as Snyk, Checkmarx, Veracode, WhiteSource, or Black Duck.\n\n\n\nBase Salary Range: $170,000 - $190,000 offers company bonus\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"18ac97be-a2dd-49c2-a334-ae77d85d4dd0","title":"Principal Engineer ","department":"Engineering, Product & Design","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-05-01T23:15:33.786+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/18ac97be-a2dd-49c2-a334-ae77d85d4dd0","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/18ac97be-a2dd-49c2-a334-ae77d85d4dd0/application","descriptionHtml":"Build AI contracting at enterprise scale. Ship it fast.
Ironclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.
Engineering @ Ironclad
As a Principal Engineer at Ironclad, you'll work cross-functionally to identify business problems and architect, build, and verify solutions. You'll architect and evolve a platform that lets lawyers scale themselves and their businesses 100x more effectively, with AI at the core. At Ironclad, we’ve built a product that brings a two thousand year old profession into the digital age, and you’ll play a pivotal role in driving the foundation forward by building the next wave of AI-powered contract intelligence features and the platform capabilities that support them.
We seek an experienced principal engineer with strong coding fundamentals, deep platform architecture experience, and a track record of shipping high quality AI-powered products. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture and offer remote work flexibility. If you’d like to join us on our mission to build the product that legal teams love, let’s talk!
What you'll do:
Collaborate cross functionally with product managers, designers, and other engineers to spec, design, architect and build features and systems.
Own and evolve core platform architecture (service boundaries, data models, multi-tenant scale, reliability) to support AI capabilities safely and efficiently across our product surface area.
Partner with quality engineers to define, build and maintain testing strategy.
Lead technical discussions, mentor and provide thoughtful feedback to other engineers on the team.
Grow the team by interviewing and recruiting talented engineers to Ironclad.
Work on a modern stack built upon: TypeScript, ReactJS, Node.js, Java, and Docker containers in Kubernetes on Google Cloud Platform (experience with these specific technologies not required).
Build AI solutions and apply AI tools and features (e.g., LLMs, retrieval-augmented generation, semantic search, and classification) to power the future of contract intelligence.
Drive end-to-end delivery of AI-powered product experiences, from problem definition and experimentation to reliable, scalable production systems.
What we look for:
At least 10+ years of software experience architecting, building, launching and maintaining complex systems (a formal degree is not required, we are prioritizing industry experience).
Experience operating at a Principal , with a track record of driving technical strategy and architectural evolution across entire organizations.
Demonstrated leadership across teams and a drive towards improving overall technical architecture and achieving company-wide goals.
Deep experience designing and evolving large-scale, distributed SaaS or platform architectures (e.g., multi-tenant systems, event-driven systems, or data platforms).
Passion for software engineering to build and ship great product.
Experience in building AI applications and shipping AI-powered product features to production (ideally including LLM integration, retrieval, experimentation, and measurement).
Hands-on experience shipping valuable products to production with real user feedback.
A high bar for quality.
Strong cross-team communication and collaboration skills.
Alignment with Ironclad’s values: drive, intent, integrity, and empathy.
Base Salary Range: $285,000 - $315,000
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Build AI contracting at enterprise scale. Ship it fast.\n\nIronclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThis is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.\n\n\nEngineering @ Ironclad\n\nAs a Principal Engineer at Ironclad, you'll work cross-functionally to identify business problems and architect, build, and verify solutions. You'll architect and evolve a platform that lets lawyers scale themselves and their businesses 100x more effectively, with AI at the core. At Ironclad, we’ve built a product that brings a two thousand year old profession into the digital age, and you’ll play a pivotal role in driving the foundation forward by building the next wave of AI-powered contract intelligence features and the platform capabilities that support them.\n\nWe seek an experienced principal engineer with strong coding fundamentals, deep platform architecture experience, and a track record of shipping high quality AI-powered products. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture and offer remote work flexibility. If you’d like to join us on our mission to build the product that legal teams love, let’s talk!\n\n\n\nWhat you'll do:\n\n - Collaborate cross functionally with product managers, designers, and other engineers to spec, design, architect and build features and systems.\n\n - Own and evolve core platform architecture (service boundaries, data models, multi-tenant scale, reliability) to support AI capabilities safely and efficiently across our product surface area.\n\n - Partner with quality engineers to define, build and maintain testing strategy.\n\n - Lead technical discussions, mentor and provide thoughtful feedback to other engineers on the team.\n\n - Grow the team by interviewing and recruiting talented engineers to Ironclad.\n\n - Work on a modern stack built upon: TypeScript, ReactJS, Node.js, Java, and Docker containers in Kubernetes on Google Cloud Platform (experience with these specific technologies not required).\n\n - Build AI solutions and apply AI tools and features (e.g., LLMs, retrieval-augmented generation, semantic search, and classification) to power the future of contract intelligence.\n\n - Drive end-to-end delivery of AI-powered product experiences, from problem definition and experimentation to reliable, scalable production systems.\n\n\n\nWhat we look for:\n\n - At least 10+ years of software experience architecting, building, launching and maintaining complex systems (a formal degree is not required, we are prioritizing industry experience).\n\n - Experience operating at a Principal , with a track record of driving technical strategy and architectural evolution across entire organizations.\n\n - Demonstrated leadership across teams and a drive towards improving overall technical architecture and achieving company-wide goals.\n\n - Deep experience designing and evolving large-scale, distributed SaaS or platform architectures (e.g., multi-tenant systems, event-driven systems, or data platforms).\n\n - Passion for software engineering to build and ship great product.\n\n - Experience in building AI applications and shipping AI-powered product features to production (ideally including LLM integration, retrieval, experimentation, and measurement).\n\n - Hands-on experience shipping valuable products to production with real user feedback.\n\n - A high bar for quality.\n\n - Strong cross-team communication and collaboration skills.\n\n - Alignment with Ironclad’s values: drive, intent, integrity, and empathy.\n\n\n\nBase Salary Range: $285,000 - $315,000\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"0911a8d8-dc51-49e5-95e1-f01246a59370","title":"RVP, Enterprise Sales Leader","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-10-16T19:44:34.644+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/0911a8d8-dc51-49e5-95e1-f01246a59370","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/0911a8d8-dc51-49e5-95e1-f01246a59370/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
Ironclad is looking for an RVP, Enterprise Sales Leader to help support our rapid scale and make an impact on our revenue goals. The ideal candidate has led a team selling SaaS in the Enterprise space.
Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure repeatable, predictable, above-quota results based on successful pipeline management.
Build, measure, and optimize a repeatable sales process to successfully achieve targeted sales objectives.
Recruit, hire, and manage a growing team of experienced Account Executives to achieve individual and company sales targets.
Empower your team with scalable systems and repeatable processes to increase AEs' sales skills, product and industry knowledge, and professional habits.
Train and assist sales reps in closing complex transactions by teaching best practices in prospecting, managing, and closing opportunities, along with the skills needed to position Ironclad as the industry leader.
Create a team culture that is positive, motivating, and performance-driven.
Develop specific and targeted goals within each demand team to expand and accelerate revenue opportunities within their unique customer sets.
Track and report key growth metrics to assess individual and team performance.
Find innovative and creative ways to improve and increase performance.
Plan resource allocation, forecast growth, and monitor pipeline.
Implement best practices to support consistent and consultative sales and client success processes.
Champion practical, AI-enabled selling across the team by identifying workflows that improve account research, prospect prioritization, opportunity management, deal inspection, coaching, forecasting, and rep productivity.
Establish clear standards for responsible AI adoption, including data quality, human judgment, customer confidentiality, and appropriate use of AI-generated insights and content.
Coach managers and AEs on how to evaluate AI outputs, apply sound sales judgment, and turn AI-assisted insights into measurable actions and better customer experiences.
Partner with Sales Operations, Enablement, Marketing, and Product to test, measure, and scale AI-powered tools and processes that improve conversion, cycle time, forecast accuracy, and selling effectiveness.
Take an entrepreneurial approach to the role, working collaboratively with the rest of the Sales Leadership Team to get things done.
10+ years of experience in SaaS sales, with a minimum of 5 years leading a team in Enterprise.
You have closed enterprise business and have a personal history of repeatedly exceeding your past individual contributor quota so you can train AEs on how to be successful in the role.
You have great people skills and have shown the ability to recruit, hire, and manage talented people.
You're able to build scalable processes, and you have the analytical skills to optimize them over time.
You have experience adopting or leading the use of AI-powered sales tools and workflows, with a practical understanding of how AI can improve productivity, pipeline execution, coaching, and forecasting.
You can distinguish useful AI-generated insights from unreliable outputs, validate recommendations against source data, and make thoughtful decisions about when human judgment is required.
You understand the importance of responsible AI use, including data privacy, security, confidentiality, transparency, and minimizing bias in sales decisions.
You blend strategy and execution. You see the larger picture, but you dive into the details to get things done.
Highly effective communicator with strong EQ and influencing skills—able to build trust and work well with a diverse group inside and outside the company.
Experience using modern sales tools such as LinkedIn, Salesforce, AI-enabled sales applications, and related productivity tools.
Eager for a very hands-on role, where you'll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly.
Highly organized, self-motivated, and detail-oriented, with great follow-through on projects and tasks big and small.
Excellent communication, interpersonal, and organizational skills.
OTE Range: $370,000 - $450,000
The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nIronclad is looking for an RVP, Enterprise Sales Leader to help support our rapid scale and make an impact on our revenue goals. The ideal candidate has led a team selling SaaS in the Enterprise space.\n\n\n\n\nWHAT WE ARE LOOKING FOR\n\n - Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure repeatable, predictable, above-quota results based on successful pipeline management.\n\n - Build, measure, and optimize a repeatable sales process to successfully achieve targeted sales objectives.\n\n - Recruit, hire, and manage a growing team of experienced Account Executives to achieve individual and company sales targets.\n\n - Empower your team with scalable systems and repeatable processes to increase AEs' sales skills, product and industry knowledge, and professional habits.\n\n - Train and assist sales reps in closing complex transactions by teaching best practices in prospecting, managing, and closing opportunities, along with the skills needed to position Ironclad as the industry leader.\n\n - Create a team culture that is positive, motivating, and performance-driven.\n\n - Develop specific and targeted goals within each demand team to expand and accelerate revenue opportunities within their unique customer sets.\n\n - Track and report key growth metrics to assess individual and team performance.\n\n - Find innovative and creative ways to improve and increase performance.\n\n - Plan resource allocation, forecast growth, and monitor pipeline.\n\n - Implement best practices to support consistent and consultative sales and client success processes.\n\n - Champion practical, AI-enabled selling across the team by identifying workflows that improve account research, prospect prioritization, opportunity management, deal inspection, coaching, forecasting, and rep productivity.\n\n - Establish clear standards for responsible AI adoption, including data quality, human judgment, customer confidentiality, and appropriate use of AI-generated insights and content.\n\n - Coach managers and AEs on how to evaluate AI outputs, apply sound sales judgment, and turn AI-assisted insights into measurable actions and better customer experiences.\n\n - Partner with Sales Operations, Enablement, Marketing, and Product to test, measure, and scale AI-powered tools and processes that improve conversion, cycle time, forecast accuracy, and selling effectiveness.\n\n - Take an entrepreneurial approach to the role, working collaboratively with the rest of the Sales Leadership Team to get things done.\n \n \n\n\nREQUIREMENTS\n\n - 10+ years of experience in SaaS sales, with a minimum of 5 years leading a team in Enterprise.\n\n - You have closed enterprise business and have a personal history of repeatedly exceeding your past individual contributor quota so you can train AEs on how to be successful in the role.\n\n - You have great people skills and have shown the ability to recruit, hire, and manage talented people.\n\n - You're able to build scalable processes, and you have the analytical skills to optimize them over time.\n\n - You have experience adopting or leading the use of AI-powered sales tools and workflows, with a practical understanding of how AI can improve productivity, pipeline execution, coaching, and forecasting.\n\n - You can distinguish useful AI-generated insights from unreliable outputs, validate recommendations against source data, and make thoughtful decisions about when human judgment is required.\n\n - You understand the importance of responsible AI use, including data privacy, security, confidentiality, transparency, and minimizing bias in sales decisions.\n\n - You blend strategy and execution. You see the larger picture, but you dive into the details to get things done.\n\n - Highly effective communicator with strong EQ and influencing skills—able to build trust and work well with a diverse group inside and outside the company.\n\n - Experience using modern sales tools such as LinkedIn, Salesforce, AI-enabled sales applications, and related productivity tools.\n\n - Eager for a very hands-on role, where you'll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly.\n\n - Highly organized, self-motivated, and detail-oriented, with great follow-through on projects and tasks big and small.\n\n - Excellent communication, interpersonal, and organizational skills.\n\n\n\nOTE Range: $370,000 - $450,000\n\nThe OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"356d073d-fbed-4f72-959a-65e077612b11","title":"Senior Director, Total Rewards","department":"People","team":"People","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-11-11T19:55:36.177+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/356d073d-fbed-4f72-959a-65e077612b11","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/356d073d-fbed-4f72-959a-65e077612b11/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
As Ironclad scales, we're elevating Total Rewards into a dedicated leadership function, building on our existing foundation to bring greater rigor, competitiveness, and strategic intent to how we attract, motivate, and retain exceptional talent.
This leader will own the strategy and execution of compensation and benefits at Ironclad, helping us evolve our programs in support of a high-performance culture while building the systems, processes, governance, and manager enablement needed to scale.
This is a high-impact leadership role that will sit on the People Leadership Team, move fluidly from board-level compensation topics to employee-facing program design. You will shape how Ironclad rewards performance, communicates value, and delivers a modern, globally scalable employee experience across cash compensation, equity, benefits, and related programs.
Own Ironclad’s Total Rewards strategy across compensation, equity, benefits, recognition, and related policies and programs.
Lead the design, refinement, and administration of broad-based and leadership compensation programs, including base pay, bonus, equity, promotion-related pay changes, market adjustments, and recognition programs.
Evolve Ironclad’s compensation philosophy, job architecture, benchmarking approach, and pay practices to support growth, talent density, internal equity, and market competitiveness.
Partner closely with the CPO, Finance, Legal, and executive leaders on annual planning, compensation cycles, headcount planning, and Compensation Committee materials.
Own benefits strategy and administration, ensuring our programs are competitive, compliant, financially sound, and aligned to employee needs across key markets.
Stabilize and own the transition of key compensation and benefits cycles — including company bonus, equity programs, and benefits — ensuring programs run cleanly while building the operational foundation beneath them.
Build the operating rigor the function needs: clear documentation, manager tools, exception governance, and reporting frameworks that create consistency and reduce noise across comp and benefits decisions.
Translate Total Rewards programs into accessible, confident guidance for managers and employees — enabling better decisions at the point of need and fewer escalations.
Use data and external market intelligence to inform recommendations, quantify tradeoffs, and improve decision quality across Total Rewards investments.
Strengthen reporting and operating rigor across the function, including program effectiveness, compliance, vendor management, and process health.
Partner with People Operations, Talent Acquisition, PBPs, and Internal Comms to ensure Total Rewards programs are delivered cleanly and understood well across the company.
Build and lead a high-performing Total Rewards team, with clear ownership, strong operating cadence, and a high bar for execution.
12+ years of progressive Total Rewards experience, including deep expertise in both compensation and benefits.
Significant experience leading Total Rewards in a high-growth, technology-driven environment, with scope that includes broad-based programs and senior leadership support.
Strong compensation depth across philosophy, market benchmarking, pay structures, incentive design, equity, promotions, and executive compensation support.
Strong benefits depth, including vendor strategy, renewals, compliance oversight, plan design, and employee-facing program rollout.
Experience as a senior cross-functional partner with executive teams, Finance, and Legal on Board and Compensation Committee materials and decisions.
Demonstrated ability to design programs that balance market competitiveness, internal equity, performance differentiation, and fiscal discipline.
Track record of building scalable processes, governance, and systems rather than relying on one-off exceptions or manual workarounds.
Excellent judgment, discretion, and comfort handling sensitive employee and executive matters.
Strong analytical fluency with the ability to turn complex data into practical recommendations and clear narratives.
Exceptional communication and change management skills; able to bring rigor without losing empathy.
A builder’s mindset, strong ownership, and a bias toward clarity, simplicity, and durable operating leverage.
Someone who embodies Ironclad’s values: Drive, Intent, Integrity, and Empathy.
Experience with private-company equity programs and transitions in equity strategy.
Experience supporting global growth, including international benefits and compensation considerations.
Experience modernizing Total Rewards infrastructure, workflows, and reporting with automation and AI-enabled tools.
Base Salary Range: $300,000.00 - $350,000.00
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\n\nTOTAL REWARDS AT IRONCLAD\n\nAs Ironclad scales, we're elevating Total Rewards into a dedicated leadership function, building on our existing foundation to bring greater rigor, competitiveness, and strategic intent to how we attract, motivate, and retain exceptional talent.\n\n\n\nThis leader will own the strategy and execution of compensation and benefits at Ironclad, helping us evolve our programs in support of a high-performance culture while building the systems, processes, governance, and manager enablement needed to scale.\n\n\n\nThis is a high-impact leadership role that will sit on the People Leadership Team, move fluidly from board-level compensation topics to employee-facing program design. You will shape how Ironclad rewards performance, communicates value, and delivers a modern, globally scalable employee experience across cash compensation, equity, benefits, and related programs.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own Ironclad’s Total Rewards strategy across compensation, equity, benefits, recognition, and related policies and programs.\n\n - Lead the design, refinement, and administration of broad-based and leadership compensation programs, including base pay, bonus, equity, promotion-related pay changes, market adjustments, and recognition programs.\n\n - Evolve Ironclad’s compensation philosophy, job architecture, benchmarking approach, and pay practices to support growth, talent density, internal equity, and market competitiveness.\n\n - Partner closely with the CPO, Finance, Legal, and executive leaders on annual planning, compensation cycles, headcount planning, and Compensation Committee materials.\n\n - Own benefits strategy and administration, ensuring our programs are competitive, compliant, financially sound, and aligned to employee needs across key markets.\n\n - Stabilize and own the transition of key compensation and benefits cycles — including company bonus, equity programs, and benefits — ensuring programs run cleanly while building the operational foundation beneath them.\n\n - Build the operating rigor the function needs: clear documentation, manager tools, exception governance, and reporting frameworks that create consistency and reduce noise across comp and benefits decisions.\n\n - Translate Total Rewards programs into accessible, confident guidance for managers and employees — enabling better decisions at the point of need and fewer escalations.\n\n - Use data and external market intelligence to inform recommendations, quantify tradeoffs, and improve decision quality across Total Rewards investments.\n\n - Strengthen reporting and operating rigor across the function, including program effectiveness, compliance, vendor management, and process health.\n\n - Partner with People Operations, Talent Acquisition, PBPs, and Internal Comms to ensure Total Rewards programs are delivered cleanly and understood well across the company.\n\n - Build and lead a high-performing Total Rewards team, with clear ownership, strong operating cadence, and a high bar for execution.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 12+ years of progressive Total Rewards experience, including deep expertise in both compensation and benefits.\n\n - Significant experience leading Total Rewards in a high-growth, technology-driven environment, with scope that includes broad-based programs and senior leadership support.\n\n - Strong compensation depth across philosophy, market benchmarking, pay structures, incentive design, equity, promotions, and executive compensation support.\n\n - Strong benefits depth, including vendor strategy, renewals, compliance oversight, plan design, and employee-facing program rollout.\n\n - Experience as a senior cross-functional partner with executive teams, Finance, and Legal on Board and Compensation Committee materials and decisions.\n\n - Demonstrated ability to design programs that balance market competitiveness, internal equity, performance differentiation, and fiscal discipline.\n\n - Track record of building scalable processes, governance, and systems rather than relying on one-off exceptions or manual workarounds.\n\n - Excellent judgment, discretion, and comfort handling sensitive employee and executive matters.\n\n - Strong analytical fluency with the ability to turn complex data into practical recommendations and clear narratives.\n\n - Exceptional communication and change management skills; able to bring rigor without losing empathy.\n\n - A builder’s mindset, strong ownership, and a bias toward clarity, simplicity, and durable operating leverage.\n\n - Someone who embodies Ironclad’s values: Drive, Intent, Integrity, and Empathy.\n\n - Experience with private-company equity programs and transitions in equity strategy.\n\n - Experience supporting global growth, including international benefits and compensation considerations.\n\n - Experience modernizing Total Rewards infrastructure, workflows, and reporting with automation and AI-enabled tools.\n \n \n \n\nBase Salary Range: $300,000.00 - $350,000.00\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"35c421b0-e61f-4d97-ad63-164b0c324ecd","title":"Partner Success Manager, EMEA","department":"Customer Value","team":"Customer Value","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-28T20:58:01.189+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/35c421b0-e61f-4d97-ad63-164b0c324ecd","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/35c421b0-e61f-4d97-ad63-164b0c324ecd/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
This is a hybrid role. Office attendance is expected two days per week on Tuesdays and Thursdays in London. There may be additional in-office days for team or company events.
Ironclad is scaling rapidly across EMEA through a partner-first go-to-market model. We’re looking for an entrepreneurial, proactive EMEA Partner Success Manager to shape and operationalise our Global Partner Services programs—building effective partner engagement, enablement, readiness, and collaboration across the region.
As part of Customer Value, you’ll support partner services across the customer lifecycle, from pre-sales alignment and delivery readiness through co-delivery and post-live adoption. Working with major systems integrators and consulting firms, you’ll help evolve a value-focused model that starts earlier in the customer journey and extends beyond implementation to improve conversion, accelerate time to value, increase platform usage, and strengthen long-term customer outcomes.
You’ll bring a strong operator’s mindset: turning ambiguity into clear, repeatable ways of working across Sales, Alliances, Technical Services, Customer Success, and external partners. You’ll use data to improve program performance and, based in London, spend regular time in the office and face-to-face with partners to build relationships and help them succeed.
What you'll do:
Own relationships with strategic partners’ practice and delivery leaders, aligning on priorities, readiness, quality expectations, capacity, and growth opportunities.
Partner with Sales, Alliances, and Customer Value to match qualified opportunities with the right partner, co-delivery model, and implementation approach based on customer needs, deal context, partner readiness, and expectations.
Operationalise partner engagement across the customer lifecycle—from discovery and scoping through readiness planning, delivery transition, and post-live support—clarifying roles and setting engagements up for execution and adoption.
Evolve partner programs with Partner Alliances, Enablement, and Customer Value leadership, including co-delivery and subcontracting frameworks, onboarding, certification, methodology alignment, delivery quality, and ongoing enablement.
Assess partner capacity, coverage, skills, and readiness against business demand and EMEA growth priorities; coordinate capacity planning across strategic and subcontracting relationships to improve predictability.
Build targeted partner enablement plans across product knowledge, implementation, integrations, value selling, customer change management, AI use cases, and emerging AI consumption models; help partners adapt capabilities and commercial/delivery approaches as opportunities evolve.
Work with EA and partner teams to understand partner ISV offerings, technology ecosystems, integrations, and customer architecture requirements, and connect differentiated capabilities to customer opportunities.
Help partner-led engagements establish a path to customer enablement, adoption, value realisation, and sustained platform usage after go-live; reinforce accountability for agreed post-live milestones.
Identify patterns in partner-led work that affect conversion, delivery quality, time to value, adoption health, renewal readiness, and expansion potential; translate findings into practical program improvements.
Establish an EMEA partner operating rhythm (in partnership with EMEA Partner Alliances) —including business reviews, readiness and capacity assessments, enablement planning, and escalation management—and keep partners current on regional priorities, market dynamics, customer needs, and product and go-to-market changes.
Maintain operational hygiene and data integrity for partner-led projects and programs across internal systems, reporting, and workflows; translate feedback from European partners and customers into actionable recommendations for Ironclad teams.
What success looks like:
A scalable EMEA partner-first operating model and a clear, consistent operating rhythm.
Better alignment between partner strategy and qualified deal motions, with greater confidence in partner fit, readiness, and implementation approach before kickoff.
More predictable partner capacity and targeted capability plans, with priority enablement gaps owned and closed.
Consistent, high-quality partner-led and co-delivered services, with clear roles across EA, Sales, Alliances, Services, Customer Value, and partners.
Partners equipped to respond to EMEA priorities and AI-led opportunities; partner ISV and integration capabilities connected to relevant customer needs.
Improved customer time to value, adoption, sustained usage, and expansion outcomes, with a positive contribution to adoption health, GRR, and NDR-oriented outcomes.
What we're looking for:
5+ years of experience in Professional Services, Partner Operations, Customer Success, Implementation, or a related role at a SaaS company and/or consulting or systems integration firm.
2+ years of experience working with implementation partners, subcontractors, or partner delivery teams in a services environment.
Experience supporting complex pre-sales, scoping, or solution-alignment motions with Sales, Services, and/or Alliances teams; implementation, managed, partner services, or GSI experience is highly relevant.
Strong program management skills and a track record of building or improving cross-functional processes spanning internal teams and external partners.
Ability to bring structure to ambiguity and execute repeatable operating models in a fast-changing environment.
Strong relationship-building, influencing, and communication skills, including the ability to work with senior stakeholders across functions and geographies and turn complex considerations into clear recommendations.
Comfort using data and KPIs to evaluate program effectiveness and improve conversion, delivery quality, adoption, and customer outcomes.
Experience with change management, adoption planning, or value realisation is strongly preferred; understanding how to set partners up across sales, delivery, enablement, integrations, and customer outcomes is important.
Entrepreneurial mindset, sound judgment, and comfort shaping a partner-first model as the business scales and the operating model evolves.
Willingness to spend regular time in the London office and travel across Europe (approximately 15%).
Fluency in an additional European language, particularly German or French, is beneficial but not required.
UK Full-Time Employee Benefits at Ironclad:
Private Medical & Dental insurance, covered at 100% for you and dependents
Life assurance and Income Protection
Generous leave policies, including parental leave, medical leave and compassionate leave
Family-forming support through Maven for you and your partner
Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use
Standard pension contribution scheme
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThis is a hybrid role. Office attendance is expected two days per week on Tuesdays and Thursdays in London. There may be additional in-office days for team or company events.\n\nIronclad is scaling rapidly across EMEA through a partner-first go-to-market model. We’re looking for an entrepreneurial, proactive EMEA Partner Success Manager to shape and operationalise our Global Partner Services programs—building effective partner engagement, enablement, readiness, and collaboration across the region.\n\nAs part of Customer Value, you’ll support partner services across the customer lifecycle, from pre-sales alignment and delivery readiness through co-delivery and post-live adoption. Working with major systems integrators and consulting firms, you’ll help evolve a value-focused model that starts earlier in the customer journey and extends beyond implementation to improve conversion, accelerate time to value, increase platform usage, and strengthen long-term customer outcomes.\n\nYou’ll bring a strong operator’s mindset: turning ambiguity into clear, repeatable ways of working across Sales, Alliances, Technical Services, Customer Success, and external partners. You’ll use data to improve program performance and, based in London, spend regular time in the office and face-to-face with partners to build relationships and help them succeed.\n\n\n\nWhat you'll do:\n\n - Own relationships with strategic partners’ practice and delivery leaders, aligning on priorities, readiness, quality expectations, capacity, and growth opportunities.\n\n - Partner with Sales, Alliances, and Customer Value to match qualified opportunities with the right partner, co-delivery model, and implementation approach based on customer needs, deal context, partner readiness, and expectations.\n\n - Operationalise partner engagement across the customer lifecycle—from discovery and scoping through readiness planning, delivery transition, and post-live support—clarifying roles and setting engagements up for execution and adoption.\n\n - Evolve partner programs with Partner Alliances, Enablement, and Customer Value leadership, including co-delivery and subcontracting frameworks, onboarding, certification, methodology alignment, delivery quality, and ongoing enablement.\n\n - Assess partner capacity, coverage, skills, and readiness against business demand and EMEA growth priorities; coordinate capacity planning across strategic and subcontracting relationships to improve predictability.\n\n - Build targeted partner enablement plans across product knowledge, implementation, integrations, value selling, customer change management, AI use cases, and emerging AI consumption models; help partners adapt capabilities and commercial/delivery approaches as opportunities evolve.\n\n - Work with EA and partner teams to understand partner ISV offerings, technology ecosystems, integrations, and customer architecture requirements, and connect differentiated capabilities to customer opportunities.\n\n - Help partner-led engagements establish a path to customer enablement, adoption, value realisation, and sustained platform usage after go-live; reinforce accountability for agreed post-live milestones.\n\n - Identify patterns in partner-led work that affect conversion, delivery quality, time to value, adoption health, renewal readiness, and expansion potential; translate findings into practical program improvements.\n\n - Establish an EMEA partner operating rhythm (in partnership with EMEA Partner Alliances) —including business reviews, readiness and capacity assessments, enablement planning, and escalation management—and keep partners current on regional priorities, market dynamics, customer needs, and product and go-to-market changes.\n\n - Maintain operational hygiene and data integrity for partner-led projects and programs across internal systems, reporting, and workflows; translate feedback from European partners and customers into actionable recommendations for Ironclad teams.\n\n\n\nWhat success looks like:\n\n - A scalable EMEA partner-first operating model and a clear, consistent operating rhythm.\n\n - Better alignment between partner strategy and qualified deal motions, with greater confidence in partner fit, readiness, and implementation approach before kickoff.\n\n - More predictable partner capacity and targeted capability plans, with priority enablement gaps owned and closed.\n\n - Consistent, high-quality partner-led and co-delivered services, with clear roles across EA, Sales, Alliances, Services, Customer Value, and partners.\n\n - Partners equipped to respond to EMEA priorities and AI-led opportunities; partner ISV and integration capabilities connected to relevant customer needs.\n\n - Improved customer time to value, adoption, sustained usage, and expansion outcomes, with a positive contribution to adoption health, GRR, and NDR-oriented outcomes.\n\n\n\nWhat we're looking for:\n\n - 5+ years of experience in Professional Services, Partner Operations, Customer Success, Implementation, or a related role at a SaaS company and/or consulting or systems integration firm.\n\n - 2+ years of experience working with implementation partners, subcontractors, or partner delivery teams in a services environment.\n\n - Experience supporting complex pre-sales, scoping, or solution-alignment motions with Sales, Services, and/or Alliances teams; implementation, managed, partner services, or GSI experience is highly relevant.\n\n - Strong program management skills and a track record of building or improving cross-functional processes spanning internal teams and external partners.\n\n - Ability to bring structure to ambiguity and execute repeatable operating models in a fast-changing environment.\n\n - Strong relationship-building, influencing, and communication skills, including the ability to work with senior stakeholders across functions and geographies and turn complex considerations into clear recommendations.\n\n - Comfort using data and KPIs to evaluate program effectiveness and improve conversion, delivery quality, adoption, and customer outcomes.\n\n - Experience with change management, adoption planning, or value realisation is strongly preferred; understanding how to set partners up across sales, delivery, enablement, integrations, and customer outcomes is important.\n\n - Entrepreneurial mindset, sound judgment, and comfort shaping a partner-first model as the business scales and the operating model evolves.\n\n - Willingness to spend regular time in the London office and travel across Europe (approximately 15%).\n\n - Fluency in an additional European language, particularly German or French, is beneficial but not required.\n \n\nUK Full-Time Employee Benefits at Ironclad:\n\n - Private Medical & Dental insurance, covered at 100% for you and dependents\n\n - Life assurance and Income Protection\n\n - Generous leave policies, including parental leave, medical leave and compassionate leave\n\n - Family-forming support through Maven for you and your partner\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use\n\n - Standard pension contribution scheme\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"22380e0c-4eb9-4334-aa18-73cea7944239","title":"Senior Director, Global Sales Strategy and Operations","department":"GTM Operations","team":"GTM Operations","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}}}],"publishedAt":"2026-08-31T15:30:33.341+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/22380e0c-4eb9-4334-aa18-73cea7944239","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/22380e0c-4eb9-4334-aa18-73cea7944239/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
Ironclad is looking for a Sr. Director, Global Sales Strategy and Operations to own the operating infrastructure of the global sales organization: sales planning, pipeline and bookings performance, renewal and expansion execution, partner operations, and business development operations. This is a GTM-first role. You’ll partner as closely with Marketing, Customer Experience, Finance, and the GTM Engineering & Systems team as you do with Sales leadership, because we don’t win by optimizing one function alone.
This is also a data-first, AI-forward role. You’ll shape how Ironclad’s revenue org uses AI internally, in tooling and forecasting, and how our GTM motion adapts as buyers get more AI-savvy themselves. Bring firsthand experience with what AI can already do inside a revenue org, plus a point of view on what’s next.
This is not a ‘keep the lights on’ operations role. You will be responsible for automating away friction in our sales process, moving our team away from repetitive, transactional work and toward the strategic insights that actually move the needle.
This role calls for someone who will challenge sales leadership when the data calls for it: pressure-test plans, flag risk early, push back with evidence, and keep the relationship strong while doing it. This is a role for someone who wants to reshape how the business runs.
GTM Planning & Strategy
Drive annual and long-range planning for the sales org, including new business, renewals, expansion, partners, and BDR, in partnership with Sales leadership and Finance.
Own territory design, quota allocation, compensation plan design, and capacity modeling for AE, CAE, BDR, and partner teams.
Define and maintain operating rules of engagement across GTM roles, so ownership, handoffs, and coverage stay clear as the business and its markets evolve.
Build the operational foundation for Ironclad’s international expansion, adapting planning frameworks, territory models, and cadences so global teams execute with the same rigor as the core business.
Revenue Intelligence & Accountability
Simplify and automate our forecasting and pipeline reporting. Your goal is to give leadership one clean, central view of the funnel, freeing up everyone’s time to focus on closing deals rather than managing spreadsheets.
Drive accountability to the metrics that matter most: pipeline generation and coverage, net ARR and bookings attainment, and GRR and NDR performance, so the org closes gaps before they turn into missed targets.
Curate and lead our operating cadences—forecast reviews, deal inspections, and pipeline councils—ensuring they serve as a platform for real strategic decision-making, not just status updates.
In partnership with BI and Revenue leadership, define what gets measured and surfaced, then use that data to improve how the revenue organization operates and performs.
Sales Performance & Revenue Impact
Turn trends across the funnel into programs that move the needle: a defined, forecastable expansion motion for the account management team, and renewal operations that deliver consistent GRR and NDR.
Build performance programs for partner- and BDR-sourced pipeline, including conversion analysis and enablement feedback, that lift their contribution to bookings.
AI & Transformation Leadership
Use AI to supercharge our sales motion. We don’t just want someone to manage tools; we want someone who looks at our current workflow and asks, ‘How can we automate this?’ to make our sellers more effective and our forecasting more accurate.
Co-develop Ironclad’s GTM AI strategy as the primary field-side partner to the GTM Engineering & Systems team, so AI investments map to real field needs, with adoption tracked against clear metrics.
Strategic Leadership & Cross-Functional Influence
Build and lead a high-performing operations team that shapes the business, and serve as a senior thought partner to Sales, Finance, and GTM leadership, translating signals into clear decisions and pushing back when the data calls for it.
Present to executive leadership with confidence, turning complex operational narratives into clear, data-backed recommendations for the CRO, CEO, and CFO.
Team Structure
This role reports into the VP, Revenue Operations and Enablement. It leads a global sales operations team covering the Americas, EMEA, and APAC regions, along with strategy, planning, and sales programs. Structure and titles will flex based on the candidate and ongoing transitions.
12+ years of progressive experience in Sales Operations, Revenue Operations, or GTM Strategy at a high-growth SaaS company.
8+ years of people leadership, including experience managing managers, with a track record of building and developing high-performing ops teams.
Genuine AI fluency: you understand how AI tools work in a GTM context, evaluate use cases critically, and drive adoption with conviction, both inside the revenue org and in how the org sells externally. You don’t need to build agents. You need to speak the language and evaluate the ROI.
Proven experience leading multi-functional operations portfolios spanning sales ops, renewals, and partnerships, or equivalent scope, globally rather than in a single region.
A GTM-first mindset, with experience partnering across Sales, Marketing, Customer Experience, and Finance instead of optimizing for Sales alone.
Strong analytical skills: able to build forecasting models, work with complex datasets, and translate data into executive-ready narratives.
Deep familiarity with SaaS business mechanics: ARR, GRR, NDR, quota design, and partner economics.
Hands-on experience with the full GTM stack, including CRM, revenue intelligence platforms (forecasting, sales engagement, conversation intelligence, etc.), and AI productivity tooling (e.g., Claude, Actively, Glean, Minoa).
A trusted, credible voice with sales leadership who can challenge assumptions and push back constructively while keeping the relationship strong.
Executive presence: equally effective presenting to front-line managers and C-suite audiences.
High ownership, low ego, bias toward action.
OTE Range: $235,000-$285,000
+bonus + equity
The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\n\nTHE ROLE\n\nIronclad is looking for a Sr. Director, Global Sales Strategy and Operations to own the operating infrastructure of the global sales organization: sales planning, pipeline and bookings performance, renewal and expansion execution, partner operations, and business development operations. This is a GTM-first role. You’ll partner as closely with Marketing, Customer Experience, Finance, and the GTM Engineering & Systems team as you do with Sales leadership, because we don’t win by optimizing one function alone.\n\nThis is also a data-first, AI-forward role. You’ll shape how Ironclad’s revenue org uses AI internally, in tooling and forecasting, and how our GTM motion adapts as buyers get more AI-savvy themselves. Bring firsthand experience with what AI can already do inside a revenue org, plus a point of view on what’s next.\n\nThis is not a ‘keep the lights on’ operations role. You will be responsible for automating away friction in our sales process, moving our team away from repetitive, transactional work and toward the strategic insights that actually move the needle.\n\nThis role calls for someone who will challenge sales leadership when the data calls for it: pressure-test plans, flag risk early, push back with evidence, and keep the relationship strong while doing it. This is a role for someone who wants to reshape how the business runs.\n\n\n\n\nWHAT YOU’LL OWN\n\nGTM Planning & Strategy\n\n - Drive annual and long-range planning for the sales org, including new business, renewals, expansion, partners, and BDR, in partnership with Sales leadership and Finance.\n\n - Own territory design, quota allocation, compensation plan design, and capacity modeling for AE, CAE, BDR, and partner teams.\n\n - Define and maintain operating rules of engagement across GTM roles, so ownership, handoffs, and coverage stay clear as the business and its markets evolve.\n\n - Build the operational foundation for Ironclad’s international expansion, adapting planning frameworks, territory models, and cadences so global teams execute with the same rigor as the core business.\n\nRevenue Intelligence & Accountability\n\n - Simplify and automate our forecasting and pipeline reporting. Your goal is to give leadership one clean, central view of the funnel, freeing up everyone’s time to focus on closing deals rather than managing spreadsheets.\n\n - Drive accountability to the metrics that matter most: pipeline generation and coverage, net ARR and bookings attainment, and GRR and NDR performance, so the org closes gaps before they turn into missed targets.\n\n - Curate and lead our operating cadences—forecast reviews, deal inspections, and pipeline councils—ensuring they serve as a platform for real strategic decision-making, not just status updates.\n\n - In partnership with BI and Revenue leadership, define what gets measured and surfaced, then use that data to improve how the revenue organization operates and performs.\n\nSales Performance & Revenue Impact\n\n - Turn trends across the funnel into programs that move the needle: a defined, forecastable expansion motion for the account management team, and renewal operations that deliver consistent GRR and NDR.\n\n - Build performance programs for partner- and BDR-sourced pipeline, including conversion analysis and enablement feedback, that lift their contribution to bookings.\n\nAI & Transformation Leadership\n\n - Use AI to supercharge our sales motion. We don’t just want someone to manage tools; we want someone who looks at our current workflow and asks, ‘How can we automate this?’ to make our sellers more effective and our forecasting more accurate.\n\n - Co-develop Ironclad’s GTM AI strategy as the primary field-side partner to the GTM Engineering & Systems team, so AI investments map to real field needs, with adoption tracked against clear metrics.\n\nStrategic Leadership & Cross-Functional Influence\n\n - Build and lead a high-performing operations team that shapes the business, and serve as a senior thought partner to Sales, Finance, and GTM leadership, translating signals into clear decisions and pushing back when the data calls for it.\n\n - Present to executive leadership with confidence, turning complex operational narratives into clear, data-backed recommendations for the CRO, CEO, and CFO.\n\nTeam Structure\n\n - This role reports into the VP, Revenue Operations and Enablement. It leads a global sales operations team covering the Americas, EMEA, and APAC regions, along with strategy, planning, and sales programs. Structure and titles will flex based on the candidate and ongoing transitions.\n\n\n\n\nWHAT YOU BRING\n\n - 12+ years of progressive experience in Sales Operations, Revenue Operations, or GTM Strategy at a high-growth SaaS company.\n\n - 8+ years of people leadership, including experience managing managers, with a track record of building and developing high-performing ops teams.\n\n - Genuine AI fluency: you understand how AI tools work in a GTM context, evaluate use cases critically, and drive adoption with conviction, both inside the revenue org and in how the org sells externally. You don’t need to build agents. You need to speak the language and evaluate the ROI.\n\n - Proven experience leading multi-functional operations portfolios spanning sales ops, renewals, and partnerships, or equivalent scope, globally rather than in a single region.\n\n - A GTM-first mindset, with experience partnering across Sales, Marketing, Customer Experience, and Finance instead of optimizing for Sales alone.\n\n - Strong analytical skills: able to build forecasting models, work with complex datasets, and translate data into executive-ready narratives.\n\n - Deep familiarity with SaaS business mechanics: ARR, GRR, NDR, quota design, and partner economics.\n\n - Hands-on experience with the full GTM stack, including CRM, revenue intelligence platforms (forecasting, sales engagement, conversation intelligence, etc.), and AI productivity tooling (e.g., Claude, Actively, Glean, Minoa).\n\n - A trusted, credible voice with sales leadership who can challenge assumptions and push back constructively while keeping the relationship strong.\n\n - Executive presence: equally effective presenting to front-line managers and C-suite audiences.\n\n - High ownership, low ego, bias toward action.\n\n\n\n\n\nOTE Range: $235,000-$285,000\n+bonus + equity\n\nThe OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"743e88bf-39ba-41b6-a79b-05b3a7cd85ca","title":"Director, Adoption Strategy (Professional Services)","department":"Customer Value","team":"Customer Value","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}}},{"location":"Chicago","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}}}],"publishedAt":"2026-11-10T15:26:46.244+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/743e88bf-39ba-41b6-a79b-05b3a7cd85ca","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/743e88bf-39ba-41b6-a79b-05b3a7cd85ca/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
The Director, Adoption Strategy will lead the evolution and scale of Ironclad’s Adoption Strategy function across the customer lifecycle. This is an opportunity to build on strong, established work across presales services, proof-of-value, implementation planning, and post-sale adoption—and help shape how those experiences come together as Ironclad, our products, and our customer engagement model continue to evolve.
In this cross-functional leadership role, you’ll connect pre-sales and post-sales professional services into a cohesive customer journey. You’ll help ensure that services strategy and scoping, proof-of-value execution, implementation design, and long-term adoption planning are coordinated around clear customer outcomes and a path to lasting value.
As the functional leader and second-line manager for Adoption Strategy, you’ll set the team’s direction, operating model, quality bar, and performance standards while leading through managers and senior practitioners. You’ll also provide executive oversight for complex customer engagements and serve as a trusted partner to the VP of Customer Value and leaders across Sales, Solution Engineering, Customer Success, Professional Services, Product, and other cross-functional teams.
This role is ideal for a leader who enjoys bringing clarity to complexity, developing teams, and creating the systems and partnerships that help customers realize more value from Ironclad.
Lead and develop the Adoption Strategy team, including managers and senior individual contributors; establish clear expectations, coaching practices, career paths, and performance standards.
Operationalize and scale the Adoption Strategy operating model, building on existing motions and methodologies while improving consistency, quality, velocity, and repeatability.
Oversee the team’s role in pre-sales services strategy, including services selling, solution shaping, scoping, entitlement decisions, SOW development, and alignment with Sales and Solution Engineering.
Establish the standards for proof-of-value motions, ensuring that customer objectives, success criteria, delivery plans, and conversion paths are clearly defined and connected to longer-term adoption outcomes.
Provide oversight for implementation strategy and execution after a deal closes, ensuring continuity from proof of value through implementation and into foundational and sustained adoption.
Create clear operating mechanisms across the customer lifecycle, including adoption stage definitions, engagement criteria, handoff protocols, governance forums, escalation paths, and accountability between Adoption Strategy and adjacent teams.
Serve as a senior escalation leader for complex or at-risk customer engagements, providing executive coverage and helping teams navigate commercial, delivery, product, and adoption challenges.
Define and own the function’s performance framework, including measures such as proof-of-value conversion, quality of services scoping, implementation transition quality, time to foundational adoption, adoption milestone achievement, customer value realization, and team capacity.
Partner with the VP of Customer Value and peer functional leaders to evolve the broader Customer Value operating model, ensuring that Adoption Strategy is integrated with implementation consulting, customer success, platform support, and partner motions.
Continuously improve the team’s methodologies, tooling, and use of AI to reduce manual coordination, improve decision quality, and accelerate customer time-to-value.
8+ years of experience in professional services, implementation, customer success, solution consulting, or related customer-facing functions within an enterprise software company.
Demonstrated experience across both pre-sales and post-sales professional services. Leadership experience on both sides is ideal; deep individual contributor or practitioner experience across both sides is also relevant.
Experience leading a functional team through managers, team leads, and/or senior individual contributors, with a track record of developing talent and raising the quality bar.
Experience operationalizing, scaling, or significantly redesigning an existing services, implementation, adoption, or customer value motion—not only building a function from zero.
Strong commercial judgment, including experience with services selling, solution shaping, scoping, SOW development, and balancing customer outcomes with business economics.
Demonstrated ability to connect proof-of-value, implementation, and adoption into a cohesive customer journey with clear ownership and measurable outcomes.
A strong conviction that customer adoption and value realization are the right measures of post-sales success, with examples of orienting teams around those outcomes.
Operationally rigorous and comfortable creating structure while maintaining strong day-to-day execution across a complex customer portfolio.
Executive presence and communication skills, with the ability to influence Sales, Product, Professional Services, Customer Success, and senior customer stakeholders.
Experience in SaaS, enterprise technology, CLM, legal technology, or an adjacent complex solution environment.
Sufficient AI fluency to make sound methodology and delivery decisions as Ironclad’s products and commercial models evolve.
Base Salary Range: $205,000 - $230,000
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThe Director, Adoption Strategy will lead the evolution and scale of Ironclad’s Adoption Strategy function across the customer lifecycle. This is an opportunity to build on strong, established work across presales services, proof-of-value, implementation planning, and post-sale adoption—and help shape how those experiences come together as Ironclad, our products, and our customer engagement model continue to evolve.\n\nIn this cross-functional leadership role, you’ll connect pre-sales and post-sales professional services into a cohesive customer journey. You’ll help ensure that services strategy and scoping, proof-of-value execution, implementation design, and long-term adoption planning are coordinated around clear customer outcomes and a path to lasting value.\n\nAs the functional leader and second-line manager for Adoption Strategy, you’ll set the team’s direction, operating model, quality bar, and performance standards while leading through managers and senior practitioners. You’ll also provide executive oversight for complex customer engagements and serve as a trusted partner to the VP of Customer Value and leaders across Sales, Solution Engineering, Customer Success, Professional Services, Product, and other cross-functional teams.\n\nThis role is ideal for a leader who enjoys bringing clarity to complexity, developing teams, and creating the systems and partnerships that help customers realize more value from Ironclad.\n\n\n\nWHAT YOU WILL BE DOING:\n\n - Lead and develop the Adoption Strategy team, including managers and senior individual contributors; establish clear expectations, coaching practices, career paths, and performance standards.\n\n - Operationalize and scale the Adoption Strategy operating model, building on existing motions and methodologies while improving consistency, quality, velocity, and repeatability.\n\n - Oversee the team’s role in pre-sales services strategy, including services selling, solution shaping, scoping, entitlement decisions, SOW development, and alignment with Sales and Solution Engineering.\n\n - Establish the standards for proof-of-value motions, ensuring that customer objectives, success criteria, delivery plans, and conversion paths are clearly defined and connected to longer-term adoption outcomes.\n\n - Provide oversight for implementation strategy and execution after a deal closes, ensuring continuity from proof of value through implementation and into foundational and sustained adoption.\n\n - Create clear operating mechanisms across the customer lifecycle, including adoption stage definitions, engagement criteria, handoff protocols, governance forums, escalation paths, and accountability between Adoption Strategy and adjacent teams.\n\n - Serve as a senior escalation leader for complex or at-risk customer engagements, providing executive coverage and helping teams navigate commercial, delivery, product, and adoption challenges.\n\n - Define and own the function’s performance framework, including measures such as proof-of-value conversion, quality of services scoping, implementation transition quality, time to foundational adoption, adoption milestone achievement, customer value realization, and team capacity.\n\n - Partner with the VP of Customer Value and peer functional leaders to evolve the broader Customer Value operating model, ensuring that Adoption Strategy is integrated with implementation consulting, customer success, platform support, and partner motions.\n\n - Continuously improve the team’s methodologies, tooling, and use of AI to reduce manual coordination, improve decision quality, and accelerate customer time-to-value.\n\n\n\n\nWHAT WE ARE LOOKING FOR:\n\n - 8+ years of experience in professional services, implementation, customer success, solution consulting, or related customer-facing functions within an enterprise software company.\n\n - Demonstrated experience across both pre-sales and post-sales professional services. Leadership experience on both sides is ideal; deep individual contributor or practitioner experience across both sides is also relevant.\n\n - Experience leading a functional team through managers, team leads, and/or senior individual contributors, with a track record of developing talent and raising the quality bar.\n\n - Experience operationalizing, scaling, or significantly redesigning an existing services, implementation, adoption, or customer value motion—not only building a function from zero.\n\n - Strong commercial judgment, including experience with services selling, solution shaping, scoping, SOW development, and balancing customer outcomes with business economics.\n\n - Demonstrated ability to connect proof-of-value, implementation, and adoption into a cohesive customer journey with clear ownership and measurable outcomes.\n\n - A strong conviction that customer adoption and value realization are the right measures of post-sales success, with examples of orienting teams around those outcomes.\n\n - Operationally rigorous and comfortable creating structure while maintaining strong day-to-day execution across a complex customer portfolio.\n\n - Executive presence and communication skills, with the ability to influence Sales, Product, Professional Services, Customer Success, and senior customer stakeholders.\n\n - Experience in SaaS, enterprise technology, CLM, legal technology, or an adjacent complex solution environment.\n\n - Sufficient AI fluency to make sound methodology and delivery decisions as Ironclad’s products and commercial models evolve.\n \n\nBase Salary Range: $205,000 - $230,000\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"16b8ba8a-3611-4ab0-afff-95a47b0945ff","title":"Technical Platform Expert, Support, EMEA","department":"Customer Value","team":"Customer Value","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-10-28T20:58:54.528+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/16b8ba8a-3611-4ab0-afff-95a47b0945ff","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/16b8ba8a-3611-4ab0-afff-95a47b0945ff/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
This role sits within Ironclad’s Technical Platform Expert team and is focused initially on hands-on technical support. You will help customers troubleshoot product and platform issues, own cases through resolution or escalation, and build deep expertise in Ironclad. Over time, there will be opportunities to expand into more proactive, consultative work supporting customer adoption and Success.
As a Technical Platform Expert, Support, you will deliver end-to-end consultative guidance and technical support that helps customers successfully adopt and maximise the value of the Ironclad platform. This unified role brings together the proactive, value-driving mechanics of Customer Success with deep-dive technical problem-solving. Whether your team focus is driving adoption and optimising complex configurations, or investigating and resolving advanced product issues, both work streams are dedicated to improving the customer's post-live product experience. In this role, you will leverage advanced AI tools to accelerate resolutions, translate complex concepts for stakeholders, and collaborate directly with Product and Engineering to advocate for our customers.
We are currently only considering candidates based in and around London. As this is a hybrid role, office attendance is required at least twice a week for collaboration and connection. There may be additional in-office days for team or company events.
Provide post-hypercare support to customers following their initial implementation to help drive early adoption and value realisation.
Deliver high quality post-hypercare technical support to new and existing customers.
Leverage internal AI tools and knowledge systems to accelerate issue investigation, improve documentation, and enhance the customer support experience.
Troubleshoot, reproduce, and document complex product issues, including AI-powered features and workflows, escalating bugs to Engineering with clear technical context and customer impact.
Guide customers on product functionality, configuration, AI capabilities, workflow optimisation, and best practices to maximise the value of the Ironclad platform.
Support customers through onboarding, product adoption, technical health checks, and configuration reviews by providing consultative guidance and identifying opportunities to improve efficiency.
Collaborate cross-functionally with Product, Engineering, Sales, and Professional Services to resolve complex issues, advocate for customer needs, and influence product improvements.
Translate technical concepts for non-technical stakeholders through clear communication, technical assessments, and customer-facing recommendations.
Advocate for customer needs internally, ensuring product enhancements and process improvements reflect real-world use
Maintain a strong understanding of the product roadmap and effectively position upcoming capabilities—helping customers envision solutions that may not yet exist today and preparing them for future adoption
3+ years of experience in a customer-facing, product-oriented role at a B2B SaaS company (e.g. Technical Account Manager, technical consulting, technical support, customer support, or another technical customer-facing role within a B2B SaaS environment.)
Customer-first mindset with a passion for understanding customer goals, advocating for their needs, and delivering successful outcomes.
Strong technical aptitude with the ability to troubleshoot complex product issues, including AI-powered features and workflows, and translate technical concepts into clear, customer-friendly guidance.
Familiarity with generative AI concepts, large language models (LLMs), prompt engineering fundamentals, and AI-assisted support workflows.
Excellent written and verbal communication skills with experience leading customer conversations. Ability to translate technical concepts for non-technical stakeholders; ability to write clear assessments and recommendations; ability to manage sensitive customer conversations
Strong analytical and problem-solving skills with the ability to prioritise, investigate, and appropriately escalate customer issues.
Strong organisational skills with the ability to manage competing priorities in a fast-paced environment while maintaining a high level of ownership.
Experience collaborating cross-functionally with Product, Engineering, Professional Services, Sales, and other internal partners.
Growth mindset with a passion for continuous learning, process improvement, and leveraging AI and emerging technologies to improve productivity and customer outcomes.
Experience with Salesforce Service Cloud, Zendesk, or similar customer support platforms.
Familiarity with Contract Lifecycle Management (CLM) or Legal Operations is a plus.
Private Medical & Dental insurance, covered at 100% for you and dependents
Life assurance and Income Protection
Generous leave policies, including parental leave, medical leave, and compassionate leave
Family-forming support through Maven for you and your partner
Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use
Standard pension contribution scheme
Regular team events to connect, recharge, and have fun
And most importantly, the opportunity to help build the company you want to work at
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThis role sits within Ironclad’s Technical Platform Expert team and is focused initially on hands-on technical support. You will help customers troubleshoot product and platform issues, own cases through resolution or escalation, and build deep expertise in Ironclad. Over time, there will be opportunities to expand into more proactive, consultative work supporting customer adoption and Success. \n\nAs a Technical Platform Expert, Support, you will deliver end-to-end consultative guidance and technical support that helps customers successfully adopt and maximise the value of the Ironclad platform. This unified role brings together the proactive, value-driving mechanics of Customer Success with deep-dive technical problem-solving. Whether your team focus is driving adoption and optimising complex configurations, or investigating and resolving advanced product issues, both work streams are dedicated to improving the customer's post-live product experience. In this role, you will leverage advanced AI tools to accelerate resolutions, translate complex concepts for stakeholders, and collaborate directly with Product and Engineering to advocate for our customers.\n\nWe are currently only considering candidates based in and around London. As this is a hybrid role, office attendance is required at least twice a week for collaboration and connection. There may be additional in-office days for team or company events.\n\n\n\n\nWHAT YOU WILL BE DOING:\n\n - Provide post-hypercare support to customers following their initial implementation to help drive early adoption and value realisation.\n\n - Deliver high quality post-hypercare technical support to new and existing customers.\n\n - Leverage internal AI tools and knowledge systems to accelerate issue investigation, improve documentation, and enhance the customer support experience.\n\n - Troubleshoot, reproduce, and document complex product issues, including AI-powered features and workflows, escalating bugs to Engineering with clear technical context and customer impact.\n\n - Guide customers on product functionality, configuration, AI capabilities, workflow optimisation, and best practices to maximise the value of the Ironclad platform.\n\n - Support customers through onboarding, product adoption, technical health checks, and configuration reviews by providing consultative guidance and identifying opportunities to improve efficiency.\n\n - Collaborate cross-functionally with Product, Engineering, Sales, and Professional Services to resolve complex issues, advocate for customer needs, and influence product improvements.\n\n - Translate technical concepts for non-technical stakeholders through clear communication, technical assessments, and customer-facing recommendations.\n\n - Advocate for customer needs internally, ensuring product enhancements and process improvements reflect real-world use\n\n - Maintain a strong understanding of the product roadmap and effectively position upcoming capabilities—helping customers envision solutions that may not yet exist today and preparing them for future adoption\n\n\n\n\nKEY SKILLS:\n\n - 3+ years of experience in a customer-facing, product-oriented role at a B2B SaaS company (e.g. Technical Account Manager, technical consulting, technical support, customer support, or another technical customer-facing role within a B2B SaaS environment.)\n\n - Customer-first mindset with a passion for understanding customer goals, advocating for their needs, and delivering successful outcomes.\n\n - Strong technical aptitude with the ability to troubleshoot complex product issues, including AI-powered features and workflows, and translate technical concepts into clear, customer-friendly guidance.\n\n - Familiarity with generative AI concepts, large language models (LLMs), prompt engineering fundamentals, and AI-assisted support workflows.\n\n - Excellent written and verbal communication skills with experience leading customer conversations. Ability to translate technical concepts for non-technical stakeholders; ability to write clear assessments and recommendations; ability to manage sensitive customer conversations\n\n - Strong analytical and problem-solving skills with the ability to prioritise, investigate, and appropriately escalate customer issues.\n\n - Strong organisational skills with the ability to manage competing priorities in a fast-paced environment while maintaining a high level of ownership.\n\n - Experience collaborating cross-functionally with Product, Engineering, Professional Services, Sales, and other internal partners.\n\n - Growth mindset with a passion for continuous learning, process improvement, and leveraging AI and emerging technologies to improve productivity and customer outcomes.\n\n - Experience with Salesforce Service Cloud, Zendesk, or similar customer support platforms.\n\n - Familiarity with Contract Lifecycle Management (CLM) or Legal Operations is a plus.\n\n\n\n\nUK EMPLOYEE BENEFITS AT IRONCLAD:\n\n - Private Medical & Dental insurance, covered at 100% for you and dependents\n\n - Life assurance and Income Protection\n\n - Generous leave policies, including parental leave, medical leave, and compassionate leave\n\n - Family-forming support through Maven for you and your partner\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use\n\n - Standard pension contribution scheme\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly, the opportunity to help build the company you want to work at\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"4e72f07d-efa7-4835-b73f-b0a87c9114e9","title":"Sales Operations Analyst","department":"Finance","team":"Business Operations","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}}}],"publishedAt":"2026-10-15T22:19:48.208+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/4e72f07d-efa7-4835-b73f-b0a87c9114e9","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/4e72f07d-efa7-4835-b73f-b0a87c9114e9/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
Reporting to our Director of Sales Operations, the Sales Operations Analyst will be a key strategic partner to Sales and GTM leadership, owning the analytics, planning, and operating cadence that power our revenue engine. This role will center on deep pipeline and performance insights, building and maintaining models that guide capacity, coverage, segmentation, and forecast accuracy. The Sales Operations Analyst will also own a disciplined operating cadence, driving regular reviews across segments and sales motions to keep leadership aligned and accountable. The ideal candidate will blend strong analytical rigor with cross-functional collaboration, leveraging AI-assisted forecasting and modern GTM tooling to translate complex trends into clear, actionable recommendations that improve pipeline generation, conversion, and overall revenue performance.
This is a hybrid role based out of our San Francisco office. Office attendance is required twice a week for collaboration and connection. There may be additional in-office days for team or company events.
What You’ll Be Doing:
Act as a strategic partner to Sales and GTM leadership, developing a deep understanding of the business to identify opportunities to improve pipeline generation, conversion, and revenue performance. Translate insights into clear recommendations that drive measurable outcomes.
Own pipeline and performance insights, including understanding pipeline composition (inbound, outbound, partner, expansion) and proactively identifying risks and opportunities across stages, segments, and use cases.
Build and maintain analytical models (capacity, pipeline coverage, attainment, segmentation, territory design) to inform both near-term execution and long-range planning.
Leverage modern data and AI tools to accelerate analysis, uncover insights, and improve decision-making across GTM. Continuously evaluate new tools and approaches to increase team efficiency and analytical depth.
Drive operating cadence and execution rigor, including forecast support, pipeline inspection, and business reviews to ensure consistency, accountability, and high-quality data across the organization.
Partner cross-functionally with Finance, Systems, and GTM teams to align on planning, performance tracking, and process improvements that support scalable growth.
Lead key planning initiatives, including annual planning, territory design, and quota setting.
Continuously improve systems, processes, and data quality, working closely with GTM Systems to ensure tools (e.g., Salesforce, forecasting platforms) effectively support the sales motion and evolving business needs.
What We’re Looking For:
4+ years of experience in Sales Strategy, Revenue Operations, Management Consulting, or a related analytical role in a high-growth SaaS environment.
Strong analytical and modeling skills, with experience building and interpreting models related to sales capacity, pipeline, forecasting, and revenue performance.
Demonstrated ability to translate complex data into clear insights and executive-level recommendations that influence decision-making.
Experience working cross-functionally with Sales, Finance, and Systems teams in a fast-paced, scaling organization.
Familiarity with core GTM systems and tools (e.g., Salesforce, BI platforms such as Looker, and modern sales tooling).
Comfort leveraging AI and advanced analytics tools (e.g., ChatGPT, Claude, Glean, Actively or similar platforms) to enhance productivity, accelerate insights, and improve decision-making. Curiosity and willingness to experiment with new tools is highly valued.
Strong communication skills with the ability to engage effectively with senior leadership and drive alignment across stakeholders.
Deep understanding of the SaaS business model, including pipeline dynamics, sales motions, and key performance drivers.
Bachelor's degree in Business, Finance, Economics, or a related field (or equivalent experience).
Base Salary Range: $116,000 - $145,000
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nReporting to our Director of Sales Operations, the Sales Operations Analyst will be a key strategic partner to Sales and GTM leadership, owning the analytics, planning, and operating cadence that power our revenue engine. This role will center on deep pipeline and performance insights, building and maintaining models that guide capacity, coverage, segmentation, and forecast accuracy. The Sales Operations Analyst will also own a disciplined operating cadence, driving regular reviews across segments and sales motions to keep leadership aligned and accountable. The ideal candidate will blend strong analytical rigor with cross-functional collaboration, leveraging AI-assisted forecasting and modern GTM tooling to translate complex trends into clear, actionable recommendations that improve pipeline generation, conversion, and overall revenue performance.\n\n\n\nThis is a hybrid role based out of our San Francisco office. Office attendance is required twice a week for collaboration and connection. There may be additional in-office days for team or company events.\n\n\n\nWhat You’ll Be Doing:\n\n - Act as a strategic partner to Sales and GTM leadership, developing a deep understanding of the business to identify opportunities to improve pipeline generation, conversion, and revenue performance. Translate insights into clear recommendations that drive measurable outcomes.\n\n - Own pipeline and performance insights, including understanding pipeline composition (inbound, outbound, partner, expansion) and proactively identifying risks and opportunities across stages, segments, and use cases.\n\n - Build and maintain analytical models (capacity, pipeline coverage, attainment, segmentation, territory design) to inform both near-term execution and long-range planning.\n\n - Leverage modern data and AI tools to accelerate analysis, uncover insights, and improve decision-making across GTM. Continuously evaluate new tools and approaches to increase team efficiency and analytical depth.\n\n - Drive operating cadence and execution rigor, including forecast support, pipeline inspection, and business reviews to ensure consistency, accountability, and high-quality data across the organization.\n\n - Partner cross-functionally with Finance, Systems, and GTM teams to align on planning, performance tracking, and process improvements that support scalable growth.\n\n - Lead key planning initiatives, including annual planning, territory design, and quota setting.\n\n - Continuously improve systems, processes, and data quality, working closely with GTM Systems to ensure tools (e.g., Salesforce, forecasting platforms) effectively support the sales motion and evolving business needs.\n\n\n\nWhat We’re Looking For:\n\n - 4+ years of experience in Sales Strategy, Revenue Operations, Management Consulting, or a related analytical role in a high-growth SaaS environment.\n\n - Strong analytical and modeling skills, with experience building and interpreting models related to sales capacity, pipeline, forecasting, and revenue performance.\n\n - Demonstrated ability to translate complex data into clear insights and executive-level recommendations that influence decision-making.\n\n - Experience working cross-functionally with Sales, Finance, and Systems teams in a fast-paced, scaling organization.\n\n - Familiarity with core GTM systems and tools (e.g., Salesforce, BI platforms such as Looker, and modern sales tooling).\n\n - Comfort leveraging AI and advanced analytics tools (e.g., ChatGPT, Claude, Glean, Actively or similar platforms) to enhance productivity, accelerate insights, and improve decision-making. Curiosity and willingness to experiment with new tools is highly valued.\n\n - Strong communication skills with the ability to engage effectively with senior leadership and drive alignment across stakeholders.\n\n - Deep understanding of the SaaS business model, including pipeline dynamics, sales motions, and key performance drivers.\n\n - Bachelor's degree in Business, Finance, Economics, or a related field (or equivalent experience).\n\n\n\nBase Salary Range: $116,000 - $145,000\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"da831db9-87c9-4761-a7b0-ec248303d1f6","title":"Staff Product Manager - Procurement AI","department":"Engineering, Product & Design","team":"Product & Design","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-10-02T18:51:44.765+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/da831db9-87c9-4761-a7b0-ec248303d1f6","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/da831db9-87c9-4761-a7b0-ec248303d1f6/application","descriptionHtml":"Build AI contracting at enterprise scale. Ship it fast.
Ironclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
Procurement teams need more than a repository for contracts. They need an intelligent system that helps them understand supplier relationships, prevent leakage, manage commitments, prepare for renewals and amendments, and turn contract data into negotiation leverage.
We are looking for a Senior Product Manager to lead the next generation of AI-powered procurement experiences at Ironclad. You will own product strategy and execution across capabilities such as supplier and contract intelligence, obligations, renewals, amendments, risk insights, and procurement workflows.
This role sits at the intersection of procurement operations, legal contracting, enterprise workflow design, and applied AI. You will work directly with procurement and legal users, partner closely with engineering, design, data, applied AI, and go-to-market teams, and turn ambiguous customer problems into products that are trusted, measurable, and adopted.
The right person is equally comfortable in a procurement workflow review, a customer conversation, an AI evaluation discussion, and a roadmap tradeoff. You do not need to be an AI researcher—but you should be curious about how models, data, retrieval, evaluation, and human-in-the-loop controls come together in a production product.
Own the vision, strategy, roadmap, and success metrics for a meaningful part of Ironclad's procurement AI product area.
Develop a deep understanding of procurement and legal workflows, including intake, supplier and contract management, obligations, renewals, amendments, risk review, and negotiation preparation.
Identify high-value opportunities where contract intelligence and AI can help procurement teams save time, prevent leakage, reduce risk, and gain leverage.
Shape experiences that connect structured contract data with actionable workflows—for example, supplier relationship views, contract-family intelligence, obligation tracking, renewal preparation, amendment drafting, risk insights, and consolidation opportunities.
Partner with engineering, applied AI, data, and design to define the right product architecture, user experience, data requirements, and human approval points.
Define how we measure AI quality in production, including accuracy, coverage, latency, task success, user acceptance, trust, and business value.
Build feedback loops that let users review, accept, reject, and improve AI-generated insights and actions.
Make complex enterprise workflows feel simple, explainable, and controllable while preserving the nuance that procurement and legal users need.
Lead customer discovery, design-partner programs, usability testing, and product validation with procurement, legal, finance, and operations teams.
Translate customer evidence and product data into clear prioritization decisions, product requirements, and execution plans.
Partner with GTM, Solutions, Sales, and Customer Success on positioning, launches, enablement, adoption, and value realization.
Drive products from discovery through launch and iteration, including clear go/no-go decisions and post-launch measurement.
Procurement and legal customers use Ironclad as a source of truth for supplier relationships, contract commitments, and commercial risk.
AI-powered experiences move beyond insights to help users complete high-value procurement work faster and with appropriate human control.
The team can distinguish model quality from workflow, data, retrieval, usability, and adoption problems—and improve the right layer.
Product investments are tied to measurable outcomes such as time saved, leakage prevented, discounts or rebates captured, faster renewal and amendment preparation, accepted insights, and delegated tasks.
Ironclad builds durable shared capabilities that can serve multiple workflows and teams, rather than one-off AI features.
5+ years of product management experience, ideally in enterprise SaaS, workflow products, procurement technology, legal technology, or adjacent business systems.
A track record of owning products end to end, from customer discovery and strategy through launch, adoption, and iteration.
Deep familiarity with procurement, sourcing, supplier management, contract lifecycle management, legal operations, or a closely related domain.
Strong customer empathy and the ability to earn credibility with procurement leaders, lawyers, operators, and technical partners.
Experience translating complex workflows, data, and business rules into clear product experiences and requirements.
Practical fluency with AI product development, including model capabilities and limitations, evaluation, data quality, retrieval or grounding, feedback loops, and human-in-the-loop controls.
Strong quantitative judgment and comfort defining success metrics, analyzing product behavior, and making tradeoffs using evidence.
Excellent written and verbal communication, with the ability to create clarity across engineering, design, applied AI, data, GTM, executives, and customers.
High ownership, sound product judgment, and the ability to operate effectively in ambiguity.
Experience building procurement or spend-management products, including procure-to-pay, sourcing, supplier intelligence, contract intelligence, or procurement orchestration.
Experience with legal technology, CLM, contract negotiation, obligations, renewals, amendments, or compliance workflows.
Experience with enterprise integrations such as SAP, SAP Ariba, Coupa, Zip, Salesforce, or downstream finance and procurement systems.
Experience shipping agentic workflows or AI products that can recommend, draft, or take action with user approval.
Familiarity with enterprise data models, entity resolution, contract families, knowledge graphs, structured extraction, or document intelligence.
Experience making build-versus-buy or vendor-partner decisions for AI, data, or workflow capabilities.
Experience launching products in a highly regulated, high-trust, or document-heavy environment.
Base Salary Range: $210,000 - $255,000, offers company bonus
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Build AI contracting at enterprise scale. Ship it fast.\n\nIronclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.\n\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\n\nABOUT THE ROLE\n\nProcurement teams need more than a repository for contracts. They need an intelligent system that helps them understand supplier relationships, prevent leakage, manage commitments, prepare for renewals and amendments, and turn contract data into negotiation leverage.\n\n\n\nWe are looking for a Senior Product Manager to lead the next generation of AI-powered procurement experiences at Ironclad. You will own product strategy and execution across capabilities such as supplier and contract intelligence, obligations, renewals, amendments, risk insights, and procurement workflows.\n\n\n\nThis role sits at the intersection of procurement operations, legal contracting, enterprise workflow design, and applied AI. You will work directly with procurement and legal users, partner closely with engineering, design, data, applied AI, and go-to-market teams, and turn ambiguous customer problems into products that are trusted, measurable, and adopted.\n\n\n\nThe right person is equally comfortable in a procurement workflow review, a customer conversation, an AI evaluation discussion, and a roadmap tradeoff. You do not need to be an AI researcher—but you should be curious about how models, data, retrieval, evaluation, and human-in-the-loop controls come together in a production product.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the vision, strategy, roadmap, and success metrics for a meaningful part of Ironclad's procurement AI product area.\n\n - Develop a deep understanding of procurement and legal workflows, including intake, supplier and contract management, obligations, renewals, amendments, risk review, and negotiation preparation.\n\n - Identify high-value opportunities where contract intelligence and AI can help procurement teams save time, prevent leakage, reduce risk, and gain leverage.\n\n - Shape experiences that connect structured contract data with actionable workflows—for example, supplier relationship views, contract-family intelligence, obligation tracking, renewal preparation, amendment drafting, risk insights, and consolidation opportunities.\n\n - Partner with engineering, applied AI, data, and design to define the right product architecture, user experience, data requirements, and human approval points.\n\n - Define how we measure AI quality in production, including accuracy, coverage, latency, task success, user acceptance, trust, and business value.\n\n - Build feedback loops that let users review, accept, reject, and improve AI-generated insights and actions.\n\n - Make complex enterprise workflows feel simple, explainable, and controllable while preserving the nuance that procurement and legal users need.\n\n - Lead customer discovery, design-partner programs, usability testing, and product validation with procurement, legal, finance, and operations teams.\n\n - Translate customer evidence and product data into clear prioritization decisions, product requirements, and execution plans.\n\n - Partner with GTM, Solutions, Sales, and Customer Success on positioning, launches, enablement, adoption, and value realization.\n\n - Drive products from discovery through launch and iteration, including clear go/no-go decisions and post-launch measurement.\n\n\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - Procurement and legal customers use Ironclad as a source of truth for supplier relationships, contract commitments, and commercial risk.\n\n - AI-powered experiences move beyond insights to help users complete high-value procurement work faster and with appropriate human control.\n\n - The team can distinguish model quality from workflow, data, retrieval, usability, and adoption problems—and improve the right layer.\n\n - Product investments are tied to measurable outcomes such as time saved, leakage prevented, discounts or rebates captured, faster renewal and amendment preparation, accepted insights, and delegated tasks.\n\n - Ironclad builds durable shared capabilities that can serve multiple workflows and teams, rather than one-off AI features.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5+ years of product management experience, ideally in enterprise SaaS, workflow products, procurement technology, legal technology, or adjacent business systems.\n\n - A track record of owning products end to end, from customer discovery and strategy through launch, adoption, and iteration.\n\n - Deep familiarity with procurement, sourcing, supplier management, contract lifecycle management, legal operations, or a closely related domain.\n\n - Strong customer empathy and the ability to earn credibility with procurement leaders, lawyers, operators, and technical partners.\n\n - Experience translating complex workflows, data, and business rules into clear product experiences and requirements.\n\n - Practical fluency with AI product development, including model capabilities and limitations, evaluation, data quality, retrieval or grounding, feedback loops, and human-in-the-loop controls.\n\n - Strong quantitative judgment and comfort defining success metrics, analyzing product behavior, and making tradeoffs using evidence.\n\n - Excellent written and verbal communication, with the ability to create clarity across engineering, design, applied AI, data, GTM, executives, and customers.\n\n - High ownership, sound product judgment, and the ability to operate effectively in ambiguity.\n\n\n\n\nNICE TO HAVE\n\n - Experience building procurement or spend-management products, including procure-to-pay, sourcing, supplier intelligence, contract intelligence, or procurement orchestration.\n\n - Experience with legal technology, CLM, contract negotiation, obligations, renewals, amendments, or compliance workflows.\n\n - Experience with enterprise integrations such as SAP, SAP Ariba, Coupa, Zip, Salesforce, or downstream finance and procurement systems.\n\n - Experience shipping agentic workflows or AI products that can recommend, draft, or take action with user approval.\n\n - Familiarity with enterprise data models, entity resolution, contract families, knowledge graphs, structured extraction, or document intelligence.\n\n - Experience making build-versus-buy or vendor-partner decisions for AI, data, or workflow capabilities.\n\n - Experience launching products in a highly regulated, high-trust, or document-heavy environment.\n\n\n\nBase Salary Range: $210,000 - $255,000, offers company bonus\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"caf51641-7f0f-4c0f-b294-5b3ee0d0eee4","title":"Senior Marketing Operations Manager","department":"Marketing & Strategy","team":"Marketing & Strategy","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}}}],"publishedAt":"2026-10-09T01:08:57.455+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/caf51641-7f0f-4c0f-b294-5b3ee0d0eee4","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/caf51641-7f0f-4c0f-b294-5b3ee0d0eee4/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
As the Lifecycle, Attribution & Analytics Owner, you will serve as the strategic architect behind our full-funnel customer journey, multi-touch attribution engine, and core lead management infrastructure. Operating in a high-growth, enterprise B2B SaaS environment, you will own the entire end-to-end lead lifecycle—from initial signal intake and enrichment to lead scoring, inbound routing, and the seamless operational handoff to Sales.
This role requires hands-on Marketo AND Bizible mastery as absolute prerequisites, paired with advanced analytical capability. You will directly manage all technologies, data schemas, and processes that dictate how leads and accounts progress through our GTM funnel while delivering multi-touch attribution models that prove marketing ROI.
This role is based out of our San Francisco or New York City offices, and has a 2 days a week in-office requirement.
Marketo Architecture & Lead Lifecycle Management: Own the strategy, build, and day-to-day administration of our lead lifecycle framework in Marketo. Manage lifecycle stages, lead status transitions, database hygiene, and campaign execution standards across the buyer journey.
Bizible & Multi-Touch Attribution Operations: Directly own, configure, and optimize Bizible (Adobe Learning/Attribution) alongside supporting attribution models (Paramark or data warehouse models). Measure and report on pipeline contribution, campaign ROI, velocity, and conversion rates from first touch to closed-won.
Lead Scoring, Enrichment & Routing Operations: Architect, test, and continuously optimize our lead and account scoring models (behavioral + demographic). Oversee real-time enrichment pipelines (Leadspace, 6sense, Clearbit/Clay) and automated routing systems (Chili Piper, LeanData) to ensure instant SLA sales handoffs.
Sales Alignment & Funnel Handoff: Define and govern the operational boundaries between Marketing and Sales (SDR/BDR/AE teams). Standardize lead status workflows, SLA tracking, recoil/rejection reason logging, and MQL/MQA notification protocols in Salesforce.
Signal-Based & ABM Journey Nurturing: Partner with Demand Gen and Sales Ops to build automated account-based engagement tracks powered by intent signals (6sense, G2) and product-assisted growth metrics.
Cross-Functional Analytics Enablement: Deliver executive dashboards and actionable pipeline reporting (SQL, Salesforce, Tableau/Looker) to guide growth strategy and budget allocation.
Experience: 5+ years in Marketing Operations or Revenue Operations within an enterprise B2B SaaS environment, with explicit focus on full-funnel lead lifecycle design and attribution.
Marketo & Bizible Expertise (Required): Hands-on, advanced experience with both Marketo AND Bizible is 100% required. Candidates lacking direct experience in either platform will not be considered. Must have a proven track record of scaling enterprise Marketo lifecycle models, Bizible touchpoint mapping, and Marketo-Salesforce CRM sync architectures.
Lead Funnel Operations: Hands-on experience configuring and managing lead routing engines (Chili Piper, LeanData), enrichment providers (Leadspace, 6sense), and lead scoring systems.
Technical Stack Knowledge: Advanced proficiency with Salesforce CRM, SQL, BI tools (Tableau, ThoughtSpot, Looker), and data enrichment pipelines.
Level 4 Leadership: Exceptional cross-functional leadership skills with the ability to partner directly with Sales Development (SDRs), Sales Operations, and Demand Gen executives to drive operational alignment.
Base Salary Range: $134,000.00 - $167,000.00 +bonus
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\n\nROLE OVERVIEW\n\nAs the Lifecycle, Attribution & Analytics Owner, you will serve as the strategic architect behind our full-funnel customer journey, multi-touch attribution engine, and core lead management infrastructure. Operating in a high-growth, enterprise B2B SaaS environment, you will own the entire end-to-end lead lifecycle—from initial signal intake and enrichment to lead scoring, inbound routing, and the seamless operational handoff to Sales.\n\nThis role requires hands-on Marketo AND Bizible mastery as absolute prerequisites, paired with advanced analytical capability. You will directly manage all technologies, data schemas, and processes that dictate how leads and accounts progress through our GTM funnel while delivering multi-touch attribution models that prove marketing ROI.\n\nThis role is based out of our San Francisco or New York City offices, and has a 2 days a week in-office requirement.\n\n\n\n\nKEY RESPONSIBILITIES\n\n - Marketo Architecture & Lead Lifecycle Management: Own the strategy, build, and day-to-day administration of our lead lifecycle framework in Marketo. Manage lifecycle stages, lead status transitions, database hygiene, and campaign execution standards across the buyer journey.\n\n - Bizible & Multi-Touch Attribution Operations: Directly own, configure, and optimize Bizible (Adobe Learning/Attribution) alongside supporting attribution models (Paramark or data warehouse models). Measure and report on pipeline contribution, campaign ROI, velocity, and conversion rates from first touch to closed-won.\n\n - Lead Scoring, Enrichment & Routing Operations: Architect, test, and continuously optimize our lead and account scoring models (behavioral + demographic). Oversee real-time enrichment pipelines (Leadspace, 6sense, Clearbit/Clay) and automated routing systems (Chili Piper, LeanData) to ensure instant SLA sales handoffs.\n\n - Sales Alignment & Funnel Handoff: Define and govern the operational boundaries between Marketing and Sales (SDR/BDR/AE teams). Standardize lead status workflows, SLA tracking, recoil/rejection reason logging, and MQL/MQA notification protocols in Salesforce.\n\n - Signal-Based & ABM Journey Nurturing: Partner with Demand Gen and Sales Ops to build automated account-based engagement tracks powered by intent signals (6sense, G2) and product-assisted growth metrics.\n\n - Cross-Functional Analytics Enablement: Deliver executive dashboards and actionable pipeline reporting (SQL, Salesforce, Tableau/Looker) to guide growth strategy and budget allocation.\n\n\n\n\nQUALIFICATIONS & REQUIREMENTS\n\n - Experience: 5+ years in Marketing Operations or Revenue Operations within an enterprise B2B SaaS environment, with explicit focus on full-funnel lead lifecycle design and attribution.\n\n\n\n\nMUST-HAVE REQUIREMENTS:\n\n - Marketo & Bizible Expertise (Required): Hands-on, advanced experience with both Marketo AND Bizible is 100% required. Candidates lacking direct experience in either platform will not be considered. Must have a proven track record of scaling enterprise Marketo lifecycle models, Bizible touchpoint mapping, and Marketo-Salesforce CRM sync architectures.\n\n - Lead Funnel Operations: Hands-on experience configuring and managing lead routing engines (Chili Piper, LeanData), enrichment providers (Leadspace, 6sense), and lead scoring systems.\n\n - Technical Stack Knowledge: Advanced proficiency with Salesforce CRM, SQL, BI tools (Tableau, ThoughtSpot, Looker), and data enrichment pipelines.\n\n - Level 4 Leadership: Exceptional cross-functional leadership skills with the ability to partner directly with Sales Development (SDRs), Sales Operations, and Demand Gen executives to drive operational alignment.\n \n\nBase Salary Range: $134,000.00 - $167,000.00 +bonus\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"0521c87b-2e4d-4beb-bc58-14a984b0623f","title":"Marketing Operations Manager","department":"Marketing & Strategy","team":"Marketing & Strategy","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}}}],"publishedAt":"2026-10-09T01:07:41.936+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/0521c87b-2e4d-4beb-bc58-14a984b0623f","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/0521c87b-2e4d-4beb-bc58-14a984b0623f/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
As the MarTech & Automation Owner, you are the architectural guardian and efficiency engine of our marketing technology ecosystem. You will own the overarching architecture, functional health, and utilization of our MarTech stack while serving as the primary technical architect of our core Marketing Automation Platform (Marketo).
Deep, hands-on Marketo experience is required for this role. Rather than acting as a ticket-taker or day-to-day admin for every single point solution, you will govern the stack to ensure every platform has a clear owner, is properly administered, and is utilized to its highest potential. You will design, build, and optimize self-serve campaign operation frameworks that empower functional super-users across marketing (Events, Field, Content, Growth) to deploy campaigns autonomously, flawlessly, and without operational friction.
This role is based out of our San Francisco or New York City offices, with a 2 days a week in-office requirement.
MarTech Stack Architecture & Governance:
Own the holistic architecture, integration standards, API security, and global data flow across the entire MarTech ecosystem.
Proactively audit stack utilization, system health, and vendor efficiency to identify opportunities for consolidation, automation, and capability enhancement.
Establish governance policies ensuring every tool has a designated functional super-user/admin while maintaining centralized architectural control over core CRM/MAP syncs.
Marketo Core Architecture & Enablement:
Serve as the technical architect for Marketo, maintaining system performance, global program templates, tokenization, lead scoring pipelines, database hygiene, and CRM integration rules.
Build and deliver comprehensive enablement, documentation, and training programs for non-MOps tool owners and program leads across the GTM organization.
Campaign Operations & Self-Serve Frameworks:
Design, launch, and refine a fully self-serve campaign execution model that enables program owners (Field Events, Webinars, Nurtures, Demand Gen) to launch campaigns effortlessly using standardized Marketo templates and operational playbooks.
Automate campaign ops end-to-end—continuously shoring up manual processes, eliminating ticket bottlenecks, and introducing automated QA guardrails for link validation, rendering, and brand compliance.
Functional Super-User Enablement:
Onboard, train, and certify functional admins across business units (e.g., event teams in Goldcast/Splash, content teams in AirOps, web teams in WordPress/GTM) to ensure decentralized execution follows centralized standards.
Act as the technical escalation point for integrations, schema errors, and platform troubleshooting.
Experience: 3+ years in Marketing Operations, Systems Architecture, or MarTech Management in a growth-stage B2B SaaS environment.
Must-Have Requirements:
Marketo Mastery (Required): Advanced Marketo administration experience is 100% required (Marketo Certification preferred). Candidates without hands-on Marketo expertise will not be considered. Deep technical knowledge of Marketo program architecture, tokenized templates, global forms, deliverability, and Marketo-Salesforce CRM sync management is essential.
Stack Architecture Experience: Hands-on experience integrating, auditing, and governing multi-tool stacks (webinars, CMS, ABM, event capture, direct mail, social tools).
Process & Automation First Mindset:
Proven track record of replacing manual campaign ticket queues with scalable, self-serve operational models and automated QA checks.
Strong technical documentation skills with a passion for teaching, enabling, and certifying non-technical stakeholders.
Leadership: Self-directed problem solver capable of auditing technical systems, driving vendor conversations, and leading operational change management across marketing teams.
Base Salary Range: $116,000.00 - $145,000.00 + bonus
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nAs the MarTech & Automation Owner, you are the architectural guardian and efficiency engine of our marketing technology ecosystem. You will own the overarching architecture, functional health, and utilization of our MarTech stack while serving as the primary technical architect of our core Marketing Automation Platform (Marketo).\n\nDeep, hands-on Marketo experience is required for this role. Rather than acting as a ticket-taker or day-to-day admin for every single point solution, you will govern the stack to ensure every platform has a clear owner, is properly administered, and is utilized to its highest potential. You will design, build, and optimize self-serve campaign operation frameworks that empower functional super-users across marketing (Events, Field, Content, Growth) to deploy campaigns autonomously, flawlessly, and without operational friction.\n\nThis role is based out of our San Francisco or New York City offices, with a 2 days a week in-office requirement.\n\n\n\n\nKEY RESPONSIBILITIES\n\n - MarTech Stack Architecture & Governance:\n \n - Own the holistic architecture, integration standards, API security, and global data flow across the entire MarTech ecosystem.\n \n - Proactively audit stack utilization, system health, and vendor efficiency to identify opportunities for consolidation, automation, and capability enhancement.\n \n - Establish governance policies ensuring every tool has a designated functional super-user/admin while maintaining centralized architectural control over core CRM/MAP syncs.\n\n - Marketo Core Architecture & Enablement:\n \n - Serve as the technical architect for Marketo, maintaining system performance, global program templates, tokenization, lead scoring pipelines, database hygiene, and CRM integration rules.\n \n - Build and deliver comprehensive enablement, documentation, and training programs for non-MOps tool owners and program leads across the GTM organization.\n\n - Campaign Operations & Self-Serve Frameworks:\n \n - Design, launch, and refine a fully self-serve campaign execution model that enables program owners (Field Events, Webinars, Nurtures, Demand Gen) to launch campaigns effortlessly using standardized Marketo templates and operational playbooks.\n \n - Automate campaign ops end-to-end—continuously shoring up manual processes, eliminating ticket bottlenecks, and introducing automated QA guardrails for link validation, rendering, and brand compliance.\n\n - Functional Super-User Enablement:\n \n - Onboard, train, and certify functional admins across business units (e.g., event teams in Goldcast/Splash, content teams in AirOps, web teams in WordPress/GTM) to ensure decentralized execution follows centralized standards.\n \n - Act as the technical escalation point for integrations, schema errors, and platform troubleshooting.\n\n\nQUALIFICATIONS & REQUIREMENTS\n\n - Experience: 3+ years in Marketing Operations, Systems Architecture, or MarTech Management in a growth-stage B2B SaaS environment.\n\n - Must-Have Requirements:\n \n - Marketo Mastery (Required): Advanced Marketo administration experience is 100% required (Marketo Certification preferred). Candidates without hands-on Marketo expertise will not be considered. Deep technical knowledge of Marketo program architecture, tokenized templates, global forms, deliverability, and Marketo-Salesforce CRM sync management is essential.\n \n - Stack Architecture Experience: Hands-on experience integrating, auditing, and governing multi-tool stacks (webinars, CMS, ABM, event capture, direct mail, social tools).\n\n - Process & Automation First Mindset:\n \n - Proven track record of replacing manual campaign ticket queues with scalable, self-serve operational models and automated QA checks.\n \n - Strong technical documentation skills with a passion for teaching, enabling, and certifying non-technical stakeholders.\n\n - Leadership: Self-directed problem solver capable of auditing technical systems, driving vendor conversations, and leading operational change management across marketing teams.\n \n\nBase Salary Range: $116,000.00 - $145,000.00 + bonus\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"25523852-7d9f-4c56-95b3-071cc3868490","title":"Senior Staff Software Engineer, Developer Productivity","department":"Engineering, Product & Design","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-11-05T00:27:14.545+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/25523852-7d9f-4c56-95b3-071cc3868490","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/25523852-7d9f-4c56-95b3-071cc3868490/application","descriptionHtml":"Build AI contracting at enterprise scale. Ship it fast.
Ironclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
As a Senior Staff Engineer on the Developer Productivity team, you’ll lead improvements to how Ironclad engineers build, test, and ship software. Our team owns local development tooling, build and test systems, release automation, and our Backstage developer portal. We work closely with SRE at the intersection of developer tooling and infrastructure.
We’re looking for a hands-on technical leader with deep JavaScript/Typescript build and test experience, a background in SRE or infrastructure, and a track record of delivering projects that other teams adopt.
You’ll help shape the team’s technical direction and roadmap, working closely with engineers across Ironclad to understand where development slows down and what would make the biggest difference. You’ll turn those problems into practical tools and features, lead implementation and adoption, and use feedback to guide what comes next. You’ll also mentor engineers and share responsibility for supporting the tools we own.
As a Senior Staff Software Engineer at Ironclad, you’ll take broader ownership of the team’s direction, align priorities across teams, and lead improvements that benefit engineering as a whole.
Make JavaScript/TypeScript builds and tests faster and more reliable across webpack, Jest, and Vitest. Improve our Bazel build system, including remote caching, and lead the remaining migration off NX.
Build Kubernetes tooling that lets product teams make routine application changes independently.
Own the path from commit to production, including CI, environment promotion through Kargo, verification, and rollback.
Extend Backstage with plugins that connect deployment, monitoring, and incident data.
Make local development environments quick to start and consistent across engineers’ machines.
Use build times, CI reliability, lead time, and deployment frequency to identify problems and prioritize improvements.
Help set the team’s technical roadmap in partnership with other engineering teams. Identify problems, define solutions, and lead delivery and adoption, keeping engineering leadership informed of priorities, progress, and tradeoffs.
Lead technical discussions, mentor engineers, and participate in the team’s support rotation.
Our stack includes TypeScript, React, Node.js, and Docker containers running on Kubernetes in Google Cloud Platform.
12+ years of experience, with at least 3 years in SRE, infrastructure, build systems, CI/CD, or developer tooling.
Deep experience with JavaScript and TypeScript build and test tools, such as webpack, Jest, or Vitest, including diagnosing slow builds and flaky tests at scale.
Production experience with Kubernetes and containers on GCP, AWS, or Azure, and CI systems such as CircleCI or GitHub Actions.
Strong programming skills in TypeScript, Go or Python, and comfort with shell scripting.
Experience leading technical projects that required adoption across teams, as a tech lead or engineering manager while staying hands-on.
Clear written communication, including design documents, technical proposals, and migration guides engineers can follow.
Alignment with Ironclad’s values: drive, intent, integrity, and empathy.
Bazel or Nx, particularly migrations of JavaScript or TypeScript monorepos.
Kargo, Argo CD, or other GitOps tooling.
Building Backstage plugins.
Infrastructure as code, such as Terraform or Pulumi.
Base Salary Range: $245,000 - $270,000; offers company bonus
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Build AI contracting at enterprise scale. Ship it fast.\n\nIronclad is building AI on one of the most consequential datasets in enterprise software: over 2 billion contracts across thousands of the world's largest organizations. Contracts run every dollar, deal, and business relationship on the planet, and the AI transformation of this space is still largely uncharted. Engineers here are building agentic solutions to problems that haven't been solved yet, in a category that's still being defined. The feedback loop is short, the data is rich, and the people closest to the work are the ones deciding what gets built next. That ability to deliver impact quickly is why the the companies at the forefront of AI choose Ironclad to manage their contracts.\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\n\nTHE ROLE\n\nAs a Senior Staff Engineer on the Developer Productivity team, you’ll lead improvements to how Ironclad engineers build, test, and ship software. Our team owns local development tooling, build and test systems, release automation, and our Backstage developer portal. We work closely with SRE at the intersection of developer tooling and infrastructure.\n\n\nWe’re looking for a hands-on technical leader with deep JavaScript/Typescript build and test experience, a background in SRE or infrastructure, and a track record of delivering projects that other teams adopt.\n\n\nYou’ll help shape the team’s technical direction and roadmap, working closely with engineers across Ironclad to understand where development slows down and what would make the biggest difference. You’ll turn those problems into practical tools and features, lead implementation and adoption, and use feedback to guide what comes next. You’ll also mentor engineers and share responsibility for supporting the tools we own.\n\nAs a Senior Staff Software Engineer at Ironclad, you’ll take broader ownership of the team’s direction, align priorities across teams, and lead improvements that benefit engineering as a whole.\n\n\n\n\nWHAT YOU’LL DO\n\n - Make JavaScript/TypeScript builds and tests faster and more reliable across webpack, Jest, and Vitest. Improve our Bazel build system, including remote caching, and lead the remaining migration off NX.\n\n - Build Kubernetes tooling that lets product teams make routine application changes independently.\n\n - Own the path from commit to production, including CI, environment promotion through Kargo, verification, and rollback.\n\n - Extend Backstage with plugins that connect deployment, monitoring, and incident data.\n\n - Make local development environments quick to start and consistent across engineers’ machines.\n\n - Use build times, CI reliability, lead time, and deployment frequency to identify problems and prioritize improvements.\n\n - Help set the team’s technical roadmap in partnership with other engineering teams. Identify problems, define solutions, and lead delivery and adoption, keeping engineering leadership informed of priorities, progress, and tradeoffs.\n\n - Lead technical discussions, mentor engineers, and participate in the team’s support rotation.\n\nOur stack includes TypeScript, React, Node.js, and Docker containers running on Kubernetes in Google Cloud Platform.\n\n\n\n\nWHAT YOU’LL BRING\n\n - 12+ years of experience, with at least 3 years in SRE, infrastructure, build systems, CI/CD, or developer tooling.\n\n - Deep experience with JavaScript and TypeScript build and test tools, such as webpack, Jest, or Vitest, including diagnosing slow builds and flaky tests at scale.\n\n - Production experience with Kubernetes and containers on GCP, AWS, or Azure, and CI systems such as CircleCI or GitHub Actions.\n\n - Strong programming skills in TypeScript, Go or Python, and comfort with shell scripting.\n\n - Experience leading technical projects that required adoption across teams, as a tech lead or engineering manager while staying hands-on.\n\n - Clear written communication, including design documents, technical proposals, and migration guides engineers can follow.\n\n - Alignment with Ironclad’s values: drive, intent, integrity, and empathy.\n\n\n\n\nHELPFUL EXPERIENCE\n\n - Bazel or Nx, particularly migrations of JavaScript or TypeScript monorepos.\n\n - Kargo, Argo CD, or other GitOps tooling.\n\n - Building Backstage plugins.\n\n - Infrastructure as code, such as Terraform or Pulumi.\n \n \n \n\nBase Salary Range: $245,000 - $270,000; offers company bonus\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"c2729f71-8004-4179-8aff-08341249cb5c","title":"Strategic Account Executive, West","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Remote - US","secondaryLocations":[],"publishedAt":"2026-10-14T23:09:18.875+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/c2729f71-8004-4179-8aff-08341249cb5c","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/c2729f71-8004-4179-8aff-08341249cb5c/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
The Strategic Account Executive is a quota-carrying role focused on winning new business and driving strategic expansion within Ironclad’s largest target accounts. This role sits within Ironclad’s enterprise go-to-market motion, managing a hyper-focused named account list of Global 2000 enterprises where deal complexity, multi-thread, and strategic alignment are paramount.
You will be responsible for running full-cycle, complex SaaS deals from first conversation through signature and beyond. You’ll partner with legal, procurement, sales, finance, IT, operations, and executive stakeholders to help manufacturers modernize how contracts move through the business.
Global 2000 organizations often operate across multiple business units, geographies, and supplier ecosystems, with high volumes of commercial agreements, procurement contracts, sell-side terms, and compliance-heavy workflows. In this role, you’ll help enterprises connect contracting transformations to measurable business outcomes such as accelerated revenue, reduced risk, streamlined global procurement, and operational scale.
You’ll orchestrate multi-stakeholder evaluations, partner closely with Solutions Engineering, Customer Outcomes, partners, and sales leadership, and build compelling business cases that position Ironclad as a strategic platform decision.
This is a high-impact, high-visibility role for a seller who knows how to navigate complex organizations, create executive alignment, and land transformational deals in high complexity organizations.
What You’ll Do:
Own a named account list of Global 2000 enterprises and drive net-new customer acquisition and expansion across strategic accounts
Run full-cycle sales motions from outbound prospecting and discovery through evaluation, negotiation, close, and handoff
Build and manage pipeline proactively, including developing your own opportunities through thoughtful outbound and account planning
Navigate complex manufacturing organizations with multiple stakeholders across Legal, Procurement, Sales, Finance, IT, Operations, and executive leadership
Lead highly orchestrated deal cycles with strong internal partnership across Solutions Engineering, Customer Outcomes, Marketing, Partnerships, and leadership
Develop industry-relevant points of view and business cases that tie Ironclad to customer priorities such as process efficiency, risk reduction, compliance, supplier collaboration, and revenue acceleration
Drive multi-threaded evaluations and help prospects build confidence in Ironclad as a scalable platform for enterprise contracting
Maintain strong deal discipline, forecast accuracy, and follow-through throughout the sales process
Serve as a strategic voice of the enterprise customer, guiding internal product, GTM, and executive teams on Global 2000 market requirements.
What We’re Looking For:
10+ years of closing sales experience in a similar capacity
Experience selling SaaS in complex enterprise environments, including $1M ARR deals and/or sales into Fortune 2000 organizations
Strong track record of creating and closing new business, with comfort generating your own pipeline and hunting into whitespace accounts
Proven ability to run a hybrid enterprise sales motion, balancing virtual and on-site field cycles
Master-level ability to navigate highly matrixed, multi-subsidiary global enterprises with complex buying centers and centralized IT/Procurement gates.
Ability to engage multiple buying centers and tailor value to different stakeholders, from functional leaders to the C-suite
Curiosity and genuine interest in Ironclad’s product, mission, and market
Strong business acumen, attention to detail, and the ability to connect day-to-day customer pain to broader transformation goals
Excellent communication skills and consistent follow-through with customers and internal partners
Highly collaborative working style and willingness to contribute beyond your own deals
Coachable, adaptable, and comfortable giving and receiving feedback
CLM and/or CPQ experience preferred
Comfortable traveling to customers; travel of 25%+ expected
Why This Role?
This is an opportunity to partner with some of the most operationally complex organizations in the market. If you thrive in strategic sales and want to help companies transform how critical agreements move through the business, this is the seat.
OTE Range: $330,000 - $350,000 OTE
The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThe Strategic Account Executive is a quota-carrying role focused on winning new business and driving strategic expansion within Ironclad’s largest target accounts. This role sits within Ironclad’s enterprise go-to-market motion, managing a hyper-focused named account list of Global 2000 enterprises where deal complexity, multi-thread, and strategic alignment are paramount.\n\nYou will be responsible for running full-cycle, complex SaaS deals from first conversation through signature and beyond. You’ll partner with legal, procurement, sales, finance, IT, operations, and executive stakeholders to help manufacturers modernize how contracts move through the business.\n\nGlobal 2000 organizations often operate across multiple business units, geographies, and supplier ecosystems, with high volumes of commercial agreements, procurement contracts, sell-side terms, and compliance-heavy workflows. In this role, you’ll help enterprises connect contracting transformations to measurable business outcomes such as accelerated revenue, reduced risk, streamlined global procurement, and operational scale.\n\nYou’ll orchestrate multi-stakeholder evaluations, partner closely with Solutions Engineering, Customer Outcomes, partners, and sales leadership, and build compelling business cases that position Ironclad as a strategic platform decision.\n\nThis is a high-impact, high-visibility role for a seller who knows how to navigate complex organizations, create executive alignment, and land transformational deals in high complexity organizations.\n\n\n\nWhat You’ll Do:\n\n - Own a named account list of Global 2000 enterprises and drive net-new customer acquisition and expansion across strategic accounts\n\n - Run full-cycle sales motions from outbound prospecting and discovery through evaluation, negotiation, close, and handoff\n\n - Build and manage pipeline proactively, including developing your own opportunities through thoughtful outbound and account planning\n\n - Navigate complex manufacturing organizations with multiple stakeholders across Legal, Procurement, Sales, Finance, IT, Operations, and executive leadership\n\n - Lead highly orchestrated deal cycles with strong internal partnership across Solutions Engineering, Customer Outcomes, Marketing, Partnerships, and leadership\n\n - Develop industry-relevant points of view and business cases that tie Ironclad to customer priorities such as process efficiency, risk reduction, compliance, supplier collaboration, and revenue acceleration\n\n - Drive multi-threaded evaluations and help prospects build confidence in Ironclad as a scalable platform for enterprise contracting\n\n - Maintain strong deal discipline, forecast accuracy, and follow-through throughout the sales process\n\n - Serve as a strategic voice of the enterprise customer, guiding internal product, GTM, and executive teams on Global 2000 market requirements.\n\n\n\nWhat We’re Looking For:\n\n - 10+ years of closing sales experience in a similar capacity\n\n - Experience selling SaaS in complex enterprise environments, including $1M ARR deals and/or sales into Fortune 2000 organizations\n\n - Strong track record of creating and closing new business, with comfort generating your own pipeline and hunting into whitespace accounts\n\n - Proven ability to run a hybrid enterprise sales motion, balancing virtual and on-site field cycles\n\n - Master-level ability to navigate highly matrixed, multi-subsidiary global enterprises with complex buying centers and centralized IT/Procurement gates.\n\n - Ability to engage multiple buying centers and tailor value to different stakeholders, from functional leaders to the C-suite\n\n - Curiosity and genuine interest in Ironclad’s product, mission, and market\n\n - Strong business acumen, attention to detail, and the ability to connect day-to-day customer pain to broader transformation goals\n\n - Excellent communication skills and consistent follow-through with customers and internal partners\n\n - Highly collaborative working style and willingness to contribute beyond your own deals\n\n - Coachable, adaptable, and comfortable giving and receiving feedback\n\n - CLM and/or CPQ experience preferred\n\n - Comfortable traveling to customers; travel of 25%+ expected\n \n\nWhy This Role?\n\nThis is an opportunity to partner with some of the most operationally complex organizations in the market. If you thrive in strategic sales and want to help companies transform how critical agreements move through the business, this is the seat.\n\n\n\nOTE Range: $330,000 - $350,000 OTE \n\nThe OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"331d44a7-a6d2-4cc1-bd7c-12361cb03ea9","title":"Senior Manager, Sales Solutions Engineering","department":"Customer Value","team":"Customer Value","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}}}],"publishedAt":"2026-10-15T02:41:46.493+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/331d44a7-a6d2-4cc1-bd7c-12361cb03ea9","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/331d44a7-a6d2-4cc1-bd7c-12361cb03ea9/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
The Technical PreSales team at Ironclad collaborates closely with prospective customers and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the solution evaluation process. As the Senior Manager of Solutions Engineering, you will play a pivotal role in driving the success of our sales efforts. You will lead a team of highly skilled Solutions Engineers (SEs) and will be responsible for enabling them to support Enterprise Account-sized deal cycles effectively. The ideal candidate will have a deep understanding of AI and SaaS sales cycles as well as Ironclad products and services, extensive experience in solution sales and a proven track record of building and leading successful solutions engineering teams.
What You Will Be Doing:
Build, lead, and mentor a high-performing Enterprise solutions engineering team.
Foster a collaborative and innovative team culture which is positive, motivating, and performance-driven.
Serve as a subject matter expert in supporting the Enterprise Sales team throughout the sales cycle, ensuring technical alignment with customer needs.
Work closely with Sales leadership to understand business goals and develop a strategy for solutions engineering support in deal cycles.
Empower your team with scalable systems and repeatable processes to increase SE’s skills, product, industry knowledge, and professional habits.
Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance.
Collaborate with cross-functional teams to align SE efforts with overall business objectives and company priorities.
Foster strong collaboration with other departments, including Product Management, Engineering, and Customer Success, to drive a unified customer experience.
Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform.
Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge!
Key Skills:
• Excellent communication and presentation skills.
• Proven track record of successfully supporting deal cycles through to close-won.
• Strong understanding of current AI technology as well as the current CLM, CRM and ERP software landscape.
• Experience hiring, motivating, and developing a team.
• 2+ years of experience leading an Enterprise solutions engineering team, preferably in an AI or B2B SaaS setting.
• Proven ability to work with technical and non-technical teams, and ability to translate technical concepts into business value.
• Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer.
OTE Range: $220,000 - $280,000 (70/30 split) (base + variable)
+equity
The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThe Technical PreSales team at Ironclad collaborates closely with prospective customers and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the solution evaluation process. As the Senior Manager of Solutions Engineering, you will play a pivotal role in driving the success of our sales efforts. You will lead a team of highly skilled Solutions Engineers (SEs) and will be responsible for enabling them to support Enterprise Account-sized deal cycles effectively. The ideal candidate will have a deep understanding of AI and SaaS sales cycles as well as Ironclad products and services, extensive experience in solution sales and a proven track record of building and leading successful solutions engineering teams.\n\n\n\n\nWhat You Will Be Doing:\n\n - Build, lead, and mentor a high-performing Enterprise solutions engineering team.\n\n - Foster a collaborative and innovative team culture which is positive, motivating, and performance-driven.\n\n - Serve as a subject matter expert in supporting the Enterprise Sales team throughout the sales cycle, ensuring technical alignment with customer needs.\n\n - Work closely with Sales leadership to understand business goals and develop a strategy for solutions engineering support in deal cycles.\n\n - Empower your team with scalable systems and repeatable processes to increase SE’s skills, product, industry knowledge, and professional habits.\n\n - Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance.\n\n - Collaborate with cross-functional teams to align SE efforts with overall business objectives and company priorities.\n\n - Foster strong collaboration with other departments, including Product Management, Engineering, and Customer Success, to drive a unified customer experience.\n\n - Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform.\n\n - Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge!\n\n\n\nKey Skills:\n• Excellent communication and presentation skills.\n• Proven track record of successfully supporting deal cycles through to close-won.\n• Strong understanding of current AI technology as well as the current CLM, CRM and ERP software landscape.\n• Experience hiring, motivating, and developing a team.\n• 2+ years of experience leading an Enterprise solutions engineering team, preferably in an AI or B2B SaaS setting.\n• Proven ability to work with technical and non-technical teams, and ability to translate technical concepts into business value.\n• Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer.\n\nOTE Range: $220,000 - $280,000 (70/30 split) (base + variable) \n+equity \n\n\nThe OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"08c4861d-a932-41f5-bca6-859b05852dae","title":"Manager, Engineering II","department":"Engineering, Product & Design","team":"Engineering","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-11-03T22:57:15.419+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/08c4861d-a932-41f5-bca6-859b05852dae","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/08c4861d-a932-41f5-bca6-859b05852dae/application","descriptionHtml":"Ironclad, Inc. seeks Manager, Engineering II in San Francisco, CA:
Job Duties: Manage and grow your engineering team by understanding team
dynamics, culture, and roadmap needs. Foster a culture of technical excellence,
ensuring high-quality products that scale and meet tight deadlines. Develop and
execute an impactful product roadmap in partnership with product managers and
designers, setting a clear vision and fostering innovation. Address and resolve
organizational issues by speaking up about challenges and contributing to solutions.
Represent Ironclad to prospects and customers, building a world-class product
development team that aligns with our vision. Collaborate with cross-functional teams to
design, build, and test new features and systems. Provide feedback and mentorship to
team members and assist in recruiting talented engineers. Part-time telecommuting is
an option. Hybrid work from Ironclad offices in San Francisco, CA.
Requirements: Master’s degree in Management Information Systems or related field
and (2) two years of experience in the job offered or related occupation.
Special Skill Requirements: (1) Development experience with object oriented
programming languages; (2) Public cloud experience (AWS, GCP, or Azure); (3) Deep
understanding of Public Cloud networking concepts and network security principles; (4)
Agile development methodology; (5) Test-Driven Development; (6) Code review; (7)
Experience in all phases of SDLC; (8) CI/CD Pipelines. Any suitable combination of
education, training and/or experience is acceptable. Part-time telecommuting is an
option. Hybrid work from Ironclad offices in San Francisco, CA.
Salary: $208,104.00 - $250,000.00 per year.
Submit resume with references using the apply button on this posting or by email to:
Req.# 22614.8.2 ATTN: Ironclad, Inc. c/o Kelleen O'Toole, at:
onlinejobpostings@ironcladhq.com.
#LI-DNI
","descriptionPlain":"Ironclad, Inc. seeks Manager, Engineering II in San Francisco, CA:\n\nJob Duties: Manage and grow your engineering team by understanding team\n\ndynamics, culture, and roadmap needs. Foster a culture of technical excellence,\n\nensuring high-quality products that scale and meet tight deadlines. Develop and\n\nexecute an impactful product roadmap in partnership with product managers and\n\ndesigners, setting a clear vision and fostering innovation. Address and resolve\n\norganizational issues by speaking up about challenges and contributing to solutions.\n\nRepresent Ironclad to prospects and customers, building a world-class product\n\ndevelopment team that aligns with our vision. Collaborate with cross-functional teams to\n\ndesign, build, and test new features and systems. Provide feedback and mentorship to\n\nteam members and assist in recruiting talented engineers. Part-time telecommuting is\n\nan option. Hybrid work from Ironclad offices in San Francisco, CA.\n\nRequirements: Master’s degree in Management Information Systems or related field\n\nand (2) two years of experience in the job offered or related occupation.\n\nSpecial Skill Requirements: (1) Development experience with object oriented\n\nprogramming languages; (2) Public cloud experience (AWS, GCP, or Azure); (3) Deep\n\nunderstanding of Public Cloud networking concepts and network security principles; (4)\n\nAgile development methodology; (5) Test-Driven Development; (6) Code review; (7)\n\nExperience in all phases of SDLC; (8) CI/CD Pipelines. Any suitable combination of\n\neducation, training and/or experience is acceptable. Part-time telecommuting is an\n\noption. Hybrid work from Ironclad offices in San Francisco, CA.\n\nSalary: $208,104.00 - $250,000.00 per year.\n\nSubmit resume with references using the apply button on this posting or by email to:\n\nReq.# 22614.8.2 ATTN: Ironclad, Inc. c/o Kelleen O'Toole, at:\n\nonlinejobpostings@ironcladhq.com.\n\n#LI-DNI"},{"id":"553e9083-2d24-4dba-8ee1-75f47095b926","title":"Senior Product Marketing Manager, Legal AI","department":"Marketing & Strategy","team":"Marketing & Strategy","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York "}}}],"publishedAt":"2026-11-08T15:52:14.127+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/553e9083-2d24-4dba-8ee1-75f47095b926","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/553e9083-2d24-4dba-8ee1-75f47095b926/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
Own product marketing for Ironclad’s Legal persona, connecting legal-buyer insight to product direction, pipeline, adoption, and expansion. You will set a measurable segment plan, translate what general counsel and Legal Operations leaders need into clear positioning and go-to-market programs, and use market and performance evidence to improve how Ironclad serves legal teams.
Market & Competitive Intelligence
Be the definitive expert on the legal buyer — their priorities, pain points, buying process, and how they talk about value.
Track the competitive landscape and translate it into sharp, usable positioning.
Surface insights from customers, prospects, analysts, and the market to influence the product roadmap and GTM strategy.
Positioning & Messaging
Define and maintain Ironclad's narrative for the Legal persona — from GC to Legal ops.
Build messaging that holds up in a board room, a sales call, and a campaign — clearly differentiated, evidence-backed, and free of buzzwords.
Partner with engineering, product, and design teams to ensure that what we build and what we say are tightly aligned.
Launches
Lead select product launches relevant to the Legal persona - strategy, messaging, assets, and field readiness.
Own the launch narrative and ensure every stakeholder can tell the story confidently.
Campaigns & Demand Generation
Partner with Revenue Marketing to design and execute campaigns targeting legal buyers at every stage of the funnel.
Develop campaign themes, content strategy, and proof points that convert awareness into pipeline.
Sales Plays & Enablement
Own the priority sales plays for the Legal segment
Equip sellers with sharp, ready-to-use tools: talk tracks, battlecards, objection handlers, discovery guides.
Ensure field-readiness is measurable, not just assumed.
Adoption & Expansion
Partner with CS and Product to drive adoption of Legal-focused AI capabilities post-sale.
Identify expansion signals and build the plays that turn satisfied users into expanded accounts.
5+ years of B2B product marketing experience, ideally at an AI or SaaS company serving legal buyers.
Proven ability to own a persona or segment end to end — not just launches, but pipeline, adoption, and business outcomes.
Sharp strategic thinker who can also write a killer one-pager and prep a seller for a tough competitive call.
Fluency in the legal buyer's world — what a GC cares about, how legal ops thinks about ROI, why deals stall.
Strong cross-functional instincts: knows when to lead, when to align, and how to get things done across Engineering, Product, Design,, Sales, Customer support, and Marketing.
Comfortable working with data — can pull insights from Gong, Salesforce, or a win/loss interview and turn them into clear recommendations.
Thrives in ambiguity; moves fast without waiting for perfect information.
Base Salary Range: $155,000.00 - $195,000.00 + offers bonus
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\n\nABOUT THE ROLE\n\nOwn product marketing for Ironclad’s Legal persona, connecting legal-buyer insight to product direction, pipeline, adoption, and expansion. You will set a measurable segment plan, translate what general counsel and Legal Operations leaders need into clear positioning and go-to-market programs, and use market and performance evidence to improve how Ironclad serves legal teams.\n\n\n\n\nWHAT YOU'LL OWN\n\nMarket & Competitive Intelligence\n\n - Be the definitive expert on the legal buyer — their priorities, pain points, buying process, and how they talk about value.\n\n - Track the competitive landscape and translate it into sharp, usable positioning.\n\n - Surface insights from customers, prospects, analysts, and the market to influence the product roadmap and GTM strategy.\n\nPositioning & Messaging\n\n - Define and maintain Ironclad's narrative for the Legal persona — from GC to Legal ops.\n\n - Build messaging that holds up in a board room, a sales call, and a campaign — clearly differentiated, evidence-backed, and free of buzzwords.\n\n - Partner with engineering, product, and design teams to ensure that what we build and what we say are tightly aligned.\n\nLaunches\n\n - Lead select product launches relevant to the Legal persona - strategy, messaging, assets, and field readiness.\n\n - Own the launch narrative and ensure every stakeholder can tell the story confidently.\n\nCampaigns & Demand Generation\n\n - Partner with Revenue Marketing to design and execute campaigns targeting legal buyers at every stage of the funnel.\n\n - Develop campaign themes, content strategy, and proof points that convert awareness into pipeline.\n\nSales Plays & Enablement\n\n - Own the priority sales plays for the Legal segment\n\n - Equip sellers with sharp, ready-to-use tools: talk tracks, battlecards, objection handlers, discovery guides.\n\n - Ensure field-readiness is measurable, not just assumed.\n\nAdoption & Expansion\n\n - Partner with CS and Product to drive adoption of Legal-focused AI capabilities post-sale.\n\n - Identify expansion signals and build the plays that turn satisfied users into expanded accounts.\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\n - 5+ years of B2B product marketing experience, ideally at an AI or SaaS company serving legal buyers.\n\n - Proven ability to own a persona or segment end to end — not just launches, but pipeline, adoption, and business outcomes.\n\n - Sharp strategic thinker who can also write a killer one-pager and prep a seller for a tough competitive call.\n\n - Fluency in the legal buyer's world — what a GC cares about, how legal ops thinks about ROI, why deals stall.\n\n - Strong cross-functional instincts: knows when to lead, when to align, and how to get things done across Engineering, Product, Design,, Sales, Customer support, and Marketing.\n\n - Comfortable working with data — can pull insights from Gong, Salesforce, or a win/loss interview and turn them into clear recommendations.\n\n - Thrives in ambiguity; moves fast without waiting for perfect information.\n\n\n\nBase Salary Range: $155,000.00 - $195,000.00 + offers bonus\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"de20c185-fefa-472d-a0ed-3afabccf9403","title":"Accounting Manager","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","secondaryLocations":[],"publishedAt":"2026-11-05T20:54:58.219+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/de20c185-fefa-472d-a0ed-3afabccf9403","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/de20c185-fefa-472d-a0ed-3afabccf9403/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
We are looking to bring an Accounting Manager to our team to run Procure to Pay and Accounting operations (including Accounts Payable, Travel & Expense). This is an individual contributor role responsible for processing new supplier onboarding requests and invoices, and, at month end, reconciling General Ledger accounts (including Cash, Prepaids, Fixed Assets, Deposits), ensuring all variance explanations are documented clearly and accurately.
The Accounting Manager will be expected to improve the effectiveness and efficiency of existing Procure to Pay and Accounting processes, which encompasses incorporating AI technology and using tools such as Claude and AI powered Accounting platforms to build and train agents to automate recurring tasks. A qualified candidate should be able to walk through a specific process you automated, including which tool(s) you used, how you used them, and the results of your efforts.
The Accounting Manager is expected to identify manual, time consuming processes, propose fixes, and implement them without waiting for instruction.
Responsibilities
Review and process new vendor requests, partnering with both buyers and vendors to ensure a smooth end to end process
Design new vendor onboarding process to improve onboarding turnaround time
Process all vendor invoices, ensuring accurate accounting classification
Monitor AP inbox daily to ensure all invoices and emails are appropriately and timely addressed
Prepare journal entries for month end close
Reconcile cash throughout the month and independently investigate unknown bank transactions
Prepare monthly account reconciliations, clearly documenting the nature of balances comprising each account and any reconciling variances
Support Payroll with expense and payroll processing on an as needed basis
Requirements
Experience with enterprise Procure to Pay system (System administration experience is a plus)
Experience using a large ERP system (NetSuite experience is a plus)
Bachelor's degree in Accounting or a related field
Hands-on experience improving processes, especially through applying AI tools or other automation tools
5+ years of experience in accounts payable and/or accounting, preferably within the SaaS industry
Ability to independently manage priorities and workload and solve problems
Prompt, consistent responses to supplier and internal inquiries, resolved without repeated follow-up
Excellent communication and organizational skills, with the ability to work cross-functionally and build effective partnerships internally and with external contacts
Base Salary Range: $100,000 - $145,000 + offers bonus
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nWe are looking to bring an Accounting Manager to our team to run Procure to Pay and Accounting operations (including Accounts Payable, Travel & Expense). This is an individual contributor role responsible for processing new supplier onboarding requests and invoices, and, at month end, reconciling General Ledger accounts (including Cash, Prepaids, Fixed Assets, Deposits), ensuring all variance explanations are documented clearly and accurately.\n\nThe Accounting Manager will be expected to improve the effectiveness and efficiency of existing Procure to Pay and Accounting processes, which encompasses incorporating AI technology and using tools such as Claude and AI powered Accounting platforms to build and train agents to automate recurring tasks. A qualified candidate should be able to walk through a specific process you automated, including which tool(s) you used, how you used them, and the results of your efforts.\n\nThe Accounting Manager is expected to identify manual, time consuming processes, propose fixes, and implement them without waiting for instruction.\n\n\n\nResponsibilities\n\n - Review and process new vendor requests, partnering with both buyers and vendors to ensure a smooth end to end process\n\n - Design new vendor onboarding process to improve onboarding turnaround time\n\n - Process all vendor invoices, ensuring accurate accounting classification\n\n - Monitor AP inbox daily to ensure all invoices and emails are appropriately and timely addressed\n\n - Prepare journal entries for month end close\n\n - Reconcile cash throughout the month and independently investigate unknown bank transactions\n\n - Prepare monthly account reconciliations, clearly documenting the nature of balances comprising each account and any reconciling variances\n\n - Support Payroll with expense and payroll processing on an as needed basis\n\n\n\nRequirements\n\n - Experience with enterprise Procure to Pay system (System administration experience is a plus)\n\n - Experience using a large ERP system (NetSuite experience is a plus)\n\n - Bachelor's degree in Accounting or a related field\n\n - Hands-on experience improving processes, especially through applying AI tools or other automation tools\n\n - 5+ years of experience in accounts payable and/or accounting, preferably within the SaaS industry\n\n - Ability to independently manage priorities and workload and solve problems\n\n - Prompt, consistent responses to supplier and internal inquiries, resolved without repeated follow-up\n\n - Excellent communication and organizational skills, with the ability to work cross-functionally and build effective partnerships internally and with external contacts\n \n \n \n\nBase Salary Range: $100,000 - $145,000 + offers bonus\n\nThe base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."},{"id":"b221334b-94a5-4a62-a27f-80e3094f0759","title":"Senior Adoption Strategist, EMEA (Engagement Manager)","department":"Customer Value","team":"Customer Value","employmentType":"FullTime","location":"London","secondaryLocations":[],"publishedAt":"2026-11-10T16:30:49.166+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/ironcladhq/b221334b-94a5-4a62-a27f-80e3094f0759","applyUrl":"https://jobs.ashbyhq.com/ironcladhq/b221334b-94a5-4a62-a27f-80e3094f0759/application","descriptionHtml":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays out of our Moorgate office for collaboration and connection. There may be additional in-office days for team or company events.
Candidates must have the unrestricted right to work in the United Kingdom.
The Ironclad Adoption Strategist (AS) is a strategic role designed to accelerate customer adoption, increase user engagement, and maximise the business value of an organisation's Ironclad investment. The Adoption Strategist is Ironclad's primary customer-facing owner for enterprise and strategic accounts, responsible for leading customers from the first pre-sales service engagement through foundational adoption.
Working cross-functionally with Customer Value, Product, Sales, and Engineering teams, the adoption strategist develops adoption frameworks, accelerates user engagement, and designs implementation and adoption paths that are designed from the start to activate AI-powered workflows and deliver measurable outcomes that support long-term customer success.
The ideal candidate possesses a strong consulting mindset, exceptional communication skills, experience leading enterprise transformation initiatives, and deep knowledge of SaaS platforms, AI technologies, organisational change, and customer adoption methodologies.
What you'll be doing:
Partner with executive stakeholders to define business objectives, adoption strategies, and success metrics.
Develop and execute adoption roadmaps that accelerate user engagement and business value realisation for Ironclad’s enterprise and strategic customers.
Translate Ironclad's AI capabilities and evolving product motion into language and a delivery plan that resonates with executive stakeholders.
Partner closely with Contract AI Services to ensure that implementation and AI configuration work is designed to support the customer's long-term adoption path.
Own project execution end-to-end: manage timelines, track deliverables, identify and escalate risks, and maintain stakeholder alignment across internal and customer teams
Manage escalations with confidence — reset expectations, realign stakeholders, and resolve scope conflicts without waiting for leadership to intervene
Contribute to the improvement of delivery methodology, scoping playbooks, and adoption frameworks that scale the function's effectiveness over time
Monitor adoption metrics, customer health, and business outcomes; recommend continuous improvements based on data and customer feedback.
Collaborate across Customer Success, Professional Services, Product Management, Sales, Marketing, and Engineering to ensure a seamless customer experience and identify opportunities for growth and expansion.
Stay current on emerging AI technologies, SaaS capabilities, and industry best practices to continuously enhance customer value.
What we're looking for:
Bachelor's degree in Business, Information Systems, Computer Science, Organisational Development, or a related technical field.
5+ years of experience in Customer Success, Professional Services, Technology Consulting, Digital Transformation, Change Management, or Enterprise SaaS adoption.
Experience leading enterprise technology adoption or digital transformation initiatives.
Strong understanding of SaaS platforms, AI technologies, organisational change management, and customer success methodologies.
Demonstrated ability to influence executive stakeholders, facilitate cross-functional collaboration, and communicate complex concepts to both technical and business audiences.
Experience using adoption metrics and analytics to measure customer success and business outcomes.
Experience working with large enterprise customers and executive leadership teams.
UK Employee Benefits at Ironclad:
Private Medical & Dental insurance, covered at 100% for you and dependents
Life assurance and Income Protection
Generous leave policies, including parental leave, medical leave, and compassionate leave
Family-forming support through Maven for you and your partner
Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use
Standard pension contribution scheme
Regular team events to connect, recharge, and have fun
And most importantly, the opportunity to help build the company you want to work at
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.\n\n\nWe’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com http://www.ironcladapp.com or follow us on LinkedIn.\n\n\n\nThis is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays out of our Moorgate office for collaboration and connection. There may be additional in-office days for team or company events.\n\nCandidates must have the unrestricted right to work in the United Kingdom.\n\n\n\nThe Ironclad Adoption Strategist (AS) is a strategic role designed to accelerate customer adoption, increase user engagement, and maximise the business value of an organisation's Ironclad investment. The Adoption Strategist is Ironclad's primary customer-facing owner for enterprise and strategic accounts, responsible for leading customers from the first pre-sales service engagement through foundational adoption.\n\nWorking cross-functionally with Customer Value, Product, Sales, and Engineering teams, the adoption strategist develops adoption frameworks, accelerates user engagement, and designs implementation and adoption paths that are designed from the start to activate AI-powered workflows and deliver measurable outcomes that support long-term customer success.\n\nThe ideal candidate possesses a strong consulting mindset, exceptional communication skills, experience leading enterprise transformation initiatives, and deep knowledge of SaaS platforms, AI technologies, organisational change, and customer adoption methodologies.\n\n\nWhat you'll be doing:\n\n - Partner with executive stakeholders to define business objectives, adoption strategies, and success metrics.\n\n - Develop and execute adoption roadmaps that accelerate user engagement and business value realisation for Ironclad’s enterprise and strategic customers.\n\n - Translate Ironclad's AI capabilities and evolving product motion into language and a delivery plan that resonates with executive stakeholders.\n\n - Partner closely with Contract AI Services to ensure that implementation and AI configuration work is designed to support the customer's long-term adoption path.\n\n - Own project execution end-to-end: manage timelines, track deliverables, identify and escalate risks, and maintain stakeholder alignment across internal and customer teams\n\n - Manage escalations with confidence — reset expectations, realign stakeholders, and resolve scope conflicts without waiting for leadership to intervene\n\n - Contribute to the improvement of delivery methodology, scoping playbooks, and adoption frameworks that scale the function's effectiveness over time\n\n - Monitor adoption metrics, customer health, and business outcomes; recommend continuous improvements based on data and customer feedback.\n\n - Collaborate across Customer Success, Professional Services, Product Management, Sales, Marketing, and Engineering to ensure a seamless customer experience and identify opportunities for growth and expansion.\n\n - Stay current on emerging AI technologies, SaaS capabilities, and industry best practices to continuously enhance customer value.\n\n\nWhat we're looking for:\n\n - Bachelor's degree in Business, Information Systems, Computer Science, Organisational Development, or a related technical field.\n\n - 5+ years of experience in Customer Success, Professional Services, Technology Consulting, Digital Transformation, Change Management, or Enterprise SaaS adoption.\n\n - Experience leading enterprise technology adoption or digital transformation initiatives.\n\n - Strong understanding of SaaS platforms, AI technologies, organisational change management, and customer success methodologies.\n\n - Demonstrated ability to influence executive stakeholders, facilitate cross-functional collaboration, and communicate complex concepts to both technical and business audiences.\n\n - Experience using adoption metrics and analytics to measure customer success and business outcomes.\n\n - Experience working with large enterprise customers and executive leadership teams.\n\n\n\nUK Employee Benefits at Ironclad:\n\n - Private Medical & Dental insurance, covered at 100% for you and dependents\n\n - Life assurance and Income Protection\n\n - Generous leave policies, including parental leave, medical leave, and compassionate leave\n\n - Family-forming support through Maven for you and your partner\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use\n\n - Standard pension contribution scheme\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly, the opportunity to help build the company you want to work at\n\n\nUS Full-Time Employee Benefits at Ironclad:\n\n - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available\n\n - Market-leading leave policies, including gender-neutral parental leave and compassionate leave\n\n - Family forming support through Maven for you and your partner\n\n - Paid time off - take the time you need, when you need it\n\n - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use\n\n - Mental health support through Modern Health, including therapy, coaching, and digital tools\n\n - Pre-tax commuter benefits (US Employees)\n\n - 401(k) plan with Fidelity with employer match (US Employees)\n\n - Regular team events to connect, recharge, and have fun\n\n - And most importantly: the opportunity to help build the company you want to work at\n\n**UK Employee-specific benefits are included on our UK job postings\n\n\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."}],"apiVersion":"1"}