Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.
You could join one of the following teams:
Ux Foundations: The UX Foundations team ensures a cohesive, scalable, and optimized user experience across Jobber’s product ecosystem. We create and maintain global UX patterns, design system components, and shared surfaces to maximize usability and consistency. By providing front-end tools, education, and support, we empower product teams to build high-quality, intuitive interfaces efficiently. Joining this team is an opportunity to shape the future of UX at scale and help others create better experiences!
Franchise: This team will build the foundation for Jobber’s customers franchise offering, helping franchisors and multi-location service businesses manage growth across brands, locations, users, permissions, reporting, and operational workflows. This team will tackle deep product and platform challenges, from scalable account architecture and Partner HQ experiences to lead routing, royalty reporting, onboarding, and partner-specific tooling. This is a high-impact opportunity to shape how Jobber supports complex customers, starting with franchise groups while creating flexible systems that can grow into broader channel partnership needs.
Field Experience: The Field Experience team bridges the gap between office admins and service providers in the field, streamlining communication and job execution. As a newly formed team, we’re focusing on empowering established small businesses ($50K-$5M ARR) with the tools they need to operate more efficiently. Joining this team is an opportunity to shape the foundations of a new team building impactful solutions that drive efficiency for small businesses!
Harbour Foundations: The Harbour Foundations team is building the internal foundation for an AI-powered customer journey at Jobber. This team’s mission is to create scalable, intelligent systems that give GTM teams clear, actionable visibility into every AI-driven interaction — enabling more personalized, efficient, and proactive support across the entire customer lifecycle.
As our AI footprint grows across Sales, Success, Support, and Onboarding, Harbour serves as the connective tissue that unifies these interactions, eliminates context gaps, and brings clarity to complex customer journeys. By centralizing fragmented tools and surfacing real-time insight into conversations, sentiment, and customer intent, the Harbour team is redefining how we observe, influence, and improve our AI-human hybrid workflows.
The role of Staff Software Engineer at Jobber:
As a technical champion and force multiplier, you lead and mentor teams of exceptional engineers while collaborating closely with Product and Design partners to tackle complex technical challenges. Your expertise spans architecture, design, and hands-on coding, allowing you to have a significant impact on the product and our customers. A portion of your time is allocated to \"Staff Dev Projects,\" which may include cross-team initiatives, work acceleration within your team, exploration of emerging technologies, addressing technical debt, or investing in the future of engineering at Jobber. In addition, you customize, extend and experiment with tools, models, harnesses and processes to increase the effectiveness of yourself, your team and mentor others to do the same.
As a Staff Software Engineer, you will:
Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs
Partner with Product and Design teams to shape and define the strategic product roadmap
Identify and lead large-scale initiatives that drive innovation across multiple teams or departments
Actively participate in code reviews and testing processes to ensure code quality and maintainability
Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency
Lead and facilitate group discussions to drive consensus on optimal solutions for complex customer problems
Research, promote, and implement industry best practices within your team's domain, staying at the forefront of technological advancements
Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders
Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development
Build with AI as a core part of how you work. We expect engineers to delegate real work to agents daily, verify what comes back, and keep improving their own setup so each task makes the next one easier.
To be successful, you should have:
Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack
Daily hands-on experience building with agentic AI tools, beyond autocomplete or chat: you delegate real work to agents as part of how you ship.
Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack
Proven leadership experience in guiding teams through complex, high-impact projects and serving as a technical lead
Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance
Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching
Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving
Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments
Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends
It would be really great if you had:
Experience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS.
Led cross-team initiatives and projects
Hiring Process and Team Match-Making:
Using our engineering hiring process, we will explore the skills and qualifications you bring and match you with one of the teams currently hiring. Our hiring process has an interview with a Talent team member (45mins), a Hiring Manager Interview (60mins), a take-home challenge with a follow-up Functional Interview (90mins) and a Senior Leadership Interview (45mins). If a team in particular excites you, feel free to mention it to your Talent Partner!
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $169,200, a midpoint of $199,100, and a maximum salary of $228,900, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nWe help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.\n\nYou could join one of the following teams:\n\nUx Foundations: The UX Foundations team ensures a cohesive, scalable, and optimized user experience across Jobber’s product ecosystem. We create and maintain global UX patterns, design system components, and shared surfaces to maximize usability and consistency. By providing front-end tools, education, and support, we empower product teams to build high-quality, intuitive interfaces efficiently. Joining this team is an opportunity to shape the future of UX at scale and help others create better experiences!\n\nFranchise: This team will build the foundation for Jobber’s customers franchise offering, helping franchisors and multi-location service businesses manage growth across brands, locations, users, permissions, reporting, and operational workflows. This team will tackle deep product and platform challenges, from scalable account architecture and Partner HQ experiences to lead routing, royalty reporting, onboarding, and partner-specific tooling. This is a high-impact opportunity to shape how Jobber supports complex customers, starting with franchise groups while creating flexible systems that can grow into broader channel partnership needs.\n\nField Experience: The Field Experience team bridges the gap between office admins and service providers in the field, streamlining communication and job execution. As a newly formed team, we’re focusing on empowering established small businesses ($50K-$5M ARR) with the tools they need to operate more efficiently. Joining this team is an opportunity to shape the foundations of a new team building impactful solutions that drive efficiency for small businesses!\n\nHarbour Foundations: The Harbour Foundations team is building the internal foundation for an AI-powered customer journey at Jobber. This team’s mission is to create scalable, intelligent systems that give GTM teams clear, actionable visibility into every AI-driven interaction — enabling more personalized, efficient, and proactive support across the entire customer lifecycle.\n\nAs our AI footprint grows across Sales, Success, Support, and Onboarding, Harbour serves as the connective tissue that unifies these interactions, eliminates context gaps, and brings clarity to complex customer journeys. By centralizing fragmented tools and surfacing real-time insight into conversations, sentiment, and customer intent, the Harbour team is redefining how we observe, influence, and improve our AI-human hybrid workflows.\n\nThe role of Staff Software Engineer at Jobber:\n\nAs a technical champion and force multiplier, you lead and mentor teams of exceptional engineers while collaborating closely with Product and Design partners to tackle complex technical challenges. Your expertise spans architecture, design, and hands-on coding, allowing you to have a significant impact on the product and our customers. A portion of your time is allocated to \"Staff Dev Projects,\" which may include cross-team initiatives, work acceleration within your team, exploration of emerging technologies, addressing technical debt, or investing in the future of engineering at Jobber. In addition, you customize, extend and experiment with tools, models, harnesses and processes to increase the effectiveness of yourself, your team and mentor others to do the same.\n\nAs a Staff Software Engineer, you will:\n\n - Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs\n\n - Partner with Product and Design teams to shape and define the strategic product roadmap\n\n - Identify and lead large-scale initiatives that drive innovation across multiple teams or departments\n\n - Actively participate in code reviews and testing processes to ensure code quality and maintainability\n\n - Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency\n\n - Lead and facilitate group discussions to drive consensus on optimal solutions for complex customer problems\n\n - Research, promote, and implement industry best practices within your team's domain, staying at the forefront of technological advancements\n\n - Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders\n\n - Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development\n\n - Build with AI as a core part of how you work. We expect engineers to delegate real work to agents daily, verify what comes back, and keep improving their own setup so each task makes the next one easier.\n\nTo be successful, you should have:\n\n - Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack\n\n - Daily hands-on experience building with agentic AI tools, beyond autocomplete or chat: you delegate real work to agents as part of how you ship.\n\n - Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack\n\n - Proven leadership experience in guiding teams through complex, high-impact projects and serving as a technical lead\n\n - Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance\n\n - Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching\n\n - Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving\n\n - Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments\n\n - Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends\n\nIt would be really great if you had:\n\n - Experience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS. \n\n - Led cross-team initiatives and projects\n\nHiring Process and Team Match-Making:\n\nUsing our engineering hiring process, we will explore the skills and qualifications you bring and match you with one of the teams currently hiring. Our hiring process has an interview with a Talent team member (45mins), a Hiring Manager Interview (60mins), a take-home challenge with a follow-up Functional Interview (90mins) and a Senior Leadership Interview (45mins). If a team in particular excites you, feel free to mention it to your Talent Partner! \n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $169,200, a midpoint of $199,100, and a maximum salary of $228,900, designed to reflect the progression from learning the ropes to truly excelling. \n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\n We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"8cc365d8-ee75-4879-993b-a3077722b47e","title":"Senior Software Engineer","department":"Product Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-05-06T17:22:37.135+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/8cc365d8-ee75-4879-993b-a3077722b47e","applyUrl":"https://jobs.ashbyhq.com/jobber/8cc365d8-ee75-4879-993b-a3077722b47e/application","descriptionHtml":"Then Jobber might be the place for you! We're looking for Senior Software Engineers to be part of our Product Software Engineering team.
At Jobber, we don’t just build a product - we work on real problems that help people in small businesses to become successful. We are inspired by our company values: be humble, be supportive and give a sh*t, which are not just said but are lived. We work in a collaborative environment where teams make decisions with autonomy and contribute directly to shaping the company’s future. We release early and often while dedicating time to addressing technical debt. We believe in getting instant feedback from our customers and leveraging that to make their lives easier.
We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons, and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allow for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build a healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.
You could join one of the following teams:
Expansion: This team is dedicated to empowering users to make informed decisions that drive their business success. By ensuring easy access to and seamless adoption of our full range of innovative solutions, the team delivers intuitive user experiences that maximize the value of our product offerings. Key focus areas include enhancing upgrade and downgrade journeys and enabling product-led discovery of features, ensuring every customer can unlock their full potential with our platform.
Bookkeeping & Accounting: The Bookkeeping & Accounting team is on a mission to become the financial backbone of home service businesses. We build Jobber's bookkeeping product, integrating with financial platforms, syncing transaction data, and delivering accurate, trusted books that let small business owners focus on their craft. Joining this team means working on something genuinely hard with real stakes and a clear path to impact for the service providers who rely on us every day.
Fintech Systems: Fintech Systems is the platform team behind Jobber's payments and financial infrastructure. Our job is making sure money moves reliably: that payments, payouts, refunds, and disputes are accurate, observable, and auditable, and that Jobber is the source of truth for our service providers' financial data. We support the fintech product teams through deep technical investment in the platform they build on, which means reducing operational overhead, keeping financial systems stable and correct, and upholding the regulatory and compliance expectations that come with handling money.
Quotemeal: The Quotemeal team powers Jobber’s quoting and estimating experience, helping service providers win more work with less effort. We build flexible, high-impact web and mobile solutions that make quoting a seamless experience for our customers and their clients. Joining this team is an opportunity to create intuitive solutions that help service providers grow their business!
Comms Systems: The Communication Systems team powers the messaging infrastructure within Jobber, enabling customers to send merely 20M texts and emails per month. Communication is central to our core product strategy, and this team provides the foundation that allows other teams to focus on high-priority work. Partnering with industry leaders like Twilio and SendGrid we deliver reliable, scalable communication tools. Joining this team is an opportunity to work on backend systems critical to shaping the future of communication within the platform!
Jobber Payments: The Jobber Payments team supports customers in securely and efficiently capturing payments from their clients across web and mobile platforms. This is an essential function enabling small businesses to maintain healthy cash flow and foster trust with their clients. Joining this team is an opportunity to enhance payment solutions that empower small businesses to manage their finances effectively and focus on growth!
At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set.
The role:
Reporting to the Manager, Software Engineering, the Senior Software Engineer will collaborate with other Software Development members on a Scrum team to build an industry-leading product that helps our customers and their small businesses be successful. We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft.
In this role, it’s important that you’re a champion of best practices for well-tested, scalable, and well-organized code. In addition, you customize, extend and experiment with tools, models, harnesses and processes to increase the effectiveness of yourself, your team and mentor others to do the same.
As a Senior Software Engineer, you will:
Be involved in the full life-cycle of a feature, from ideation to delivery and adoption
Participate in code review and testing, while driving engineering solutions to have consistent practices and reusable code
Facilitate group discussions with team members and stakeholders to determine the best solution to our customer's problems
Research, communicate, and advocate for the use of best practices within your team’s domain
Mentor and coach junior teammates, helping them elevate their skills and careers
Understand how and why our customers work the way they do, so you can develop and improve features in Jobber's online and mobile apps
Build with AI as a core part of how you work. We expect engineers to delegate real work to agents daily, verify what comes back, and keep improving their own setup so each task makes the next one easier.
To be successful, you should have:
A demonstrated level of senior software engineering experience on a full-stack development team
You have a track record of learning and writing quality code in multiple languages, though experience with Javascript/TypeScript is required (We use Ruby on Rails, React & React Native with TypeScript)
Experience with the entire software development lifecycle in the Agile/Scrum framework
A strong systems focus, on building foundational software for large at-scale applications
Ability to quickly move between different features and projects with a strong interest in experimentation
A structured understanding of common full-stack frameworks, architectures, technologies, and patterns
An inquisitive mindset; ability to ask a lot of questions, seek out new information, and remain open to new ideas and perspectives.
The ability to self-serve, take initiative, and find resources necessary to accomplish a project or solve a problem
Enthusiasm for delivering value early and often to customers
Experience providing technical mentorship and sharing industry best practices, helping team members navigate complex engineering challenges and stay involved with the latest technologies and trends
Daily hands-on experience building with agentic AI tools, beyond autocomplete or chat: you delegate real work to agents as part of how you ship.
It would be really great (but not a deal-breaker) if you had:
Exposure or experience in a tech leadership role
Kafka knowledge and some basic AWS knowledge (e.g. Lambda, ECS, EC2)
Experience using Ruby on Rails, React, and GraphQL in a production environment
Hiring Process:
An interview with a Talent team member (45 mins)
A Hiring Manager Interview (60 mins)
A take-home challenge with a follow-up Functional Interview (90 mins)
A Senior Leadership Interview (30 mins)
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800, a midpoint of $147,900, and a maximum salary of $170,100, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ARE YOU AN EXPERIENCED SOFTWARE DEVELOPER WITH A PASSION FOR FINDING CREATIVE SOLUTIONS TO REAL-WORLD PROBLEMS? \n\nThen Jobber might be the place for you! We're looking for Senior Software Engineers to be part of our Product Software Engineering team.\n\nAt Jobber, we don’t just build a product - we work on real problems that help people in small businesses to become successful. We are inspired by our company values: be humble, be supportive and give a sh*t, which are not just said but are lived. We work in a collaborative environment where teams make decisions with autonomy and contribute directly to shaping the company’s future. We release early and often while dedicating time to addressing technical debt. We believe in getting instant feedback from our customers and leveraging that to make their lives easier.\n\nWe help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons, and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allow for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build a healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.\n\nYou could join one of the following teams:\n\nExpansion: This team is dedicated to empowering users to make informed decisions that drive their business success. By ensuring easy access to and seamless adoption of our full range of innovative solutions, the team delivers intuitive user experiences that maximize the value of our product offerings. Key focus areas include enhancing upgrade and downgrade journeys and enabling product-led discovery of features, ensuring every customer can unlock their full potential with our platform. \n\nBookkeeping & Accounting: The Bookkeeping & Accounting team is on a mission to become the financial backbone of home service businesses. We build Jobber's bookkeeping product, integrating with financial platforms, syncing transaction data, and delivering accurate, trusted books that let small business owners focus on their craft. Joining this team means working on something genuinely hard with real stakes and a clear path to impact for the service providers who rely on us every day.\n\nFintech Systems: Fintech Systems is the platform team behind Jobber's payments and financial infrastructure. Our job is making sure money moves reliably: that payments, payouts, refunds, and disputes are accurate, observable, and auditable, and that Jobber is the source of truth for our service providers' financial data. We support the fintech product teams through deep technical investment in the platform they build on, which means reducing operational overhead, keeping financial systems stable and correct, and upholding the regulatory and compliance expectations that come with handling money.\n\nQuotemeal: The Quotemeal team powers Jobber’s quoting and estimating experience, helping service providers win more work with less effort. We build flexible, high-impact web and mobile solutions that make quoting a seamless experience for our customers and their clients. Joining this team is an opportunity to create intuitive solutions that help service providers grow their business!\n\nComms Systems: The Communication Systems team powers the messaging infrastructure within Jobber, enabling customers to send merely 20M texts and emails per month. Communication is central to our core product strategy, and this team provides the foundation that allows other teams to focus on high-priority work. Partnering with industry leaders like Twilio and SendGrid we deliver reliable, scalable communication tools. Joining this team is an opportunity to work on backend systems critical to shaping the future of communication within the platform!\n\nJobber Payments: The Jobber Payments team supports customers in securely and efficiently capturing payments from their clients across web and mobile platforms. This is an essential function enabling small businesses to maintain healthy cash flow and foster trust with their clients. Joining this team is an opportunity to enhance payment solutions that empower small businesses to manage their finances effectively and focus on growth!\n\nAt Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set.\n\nThe role:\n\nReporting to the Manager, Software Engineering, the Senior Software Engineer will collaborate with other Software Development members on a Scrum team to build an industry-leading product that helps our customers and their small businesses be successful. We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft.\n\nIn this role, it’s important that you’re a champion of best practices for well-tested, scalable, and well-organized code. In addition, you customize, extend and experiment with tools, models, harnesses and processes to increase the effectiveness of yourself, your team and mentor others to do the same.\n\nAs a Senior Software Engineer, you will:\n\n - Be involved in the full life-cycle of a feature, from ideation to delivery and adoption\n\n - Participate in code review and testing, while driving engineering solutions to have consistent practices and reusable code\n\n - Facilitate group discussions with team members and stakeholders to determine the best solution to our customer's problems\n\n - Research, communicate, and advocate for the use of best practices within your team’s domain\n\n - Mentor and coach junior teammates, helping them elevate their skills and careers\n\n - Understand how and why our customers work the way they do, so you can develop and improve features in Jobber's online and mobile apps\n\n - Build with AI as a core part of how you work. We expect engineers to delegate real work to agents daily, verify what comes back, and keep improving their own setup so each task makes the next one easier.\n \n \n\nTo be successful, you should have:\n\n - A demonstrated level of senior software engineering experience on a full-stack development team\n\n - You have a track record of learning and writing quality code in multiple languages, though experience with Javascript/TypeScript is required (We use Ruby on Rails, React & React Native with TypeScript)\n\n - Experience with the entire software development lifecycle in the Agile/Scrum framework\n\n - A strong systems focus, on building foundational software for large at-scale applications\n\n - Ability to quickly move between different features and projects with a strong interest in experimentation\n\n - A structured understanding of common full-stack frameworks, architectures, technologies, and patterns\n\n - An inquisitive mindset; ability to ask a lot of questions, seek out new information, and remain open to new ideas and perspectives.\n\n - The ability to self-serve, take initiative, and find resources necessary to accomplish a project or solve a problem\n\n - Enthusiasm for delivering value early and often to customers\n\n - Experience providing technical mentorship and sharing industry best practices, helping team members navigate complex engineering challenges and stay involved with the latest technologies and trends\n\n - Daily hands-on experience building with agentic AI tools, beyond autocomplete or chat: you delegate real work to agents as part of how you ship.\n \n \n\nIt would be really great (but not a deal-breaker) if you had:\n\n - Exposure or experience in a tech leadership role\n\n - Kafka knowledge and some basic AWS knowledge (e.g. Lambda, ECS, EC2) \n\n - Experience using Ruby on Rails, React, and GraphQL in a production environment\n \n \n\nHiring Process:\n\n - An interview with a Talent team member (45 mins)\n\n - A Hiring Manager Interview (60 mins)\n\n - A take-home challenge with a follow-up Functional Interview (90 mins)\n\n - A Senior Leadership Interview (30 mins)\n \n \n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800, a midpoint of $147,900, and a maximum salary of $170,100, designed to reflect the progression from learning the ropes to truly excelling. \n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth. \n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"378345d4-0b72-4811-837c-5bec71b30cb2","title":"Account Executive, Full Cycle","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-09-30T14:15:54.723+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/378345d4-0b72-4811-837c-5bec71b30cb2","applyUrl":"https://jobs.ashbyhq.com/jobber/378345d4-0b72-4811-837c-5bec71b30cb2/application","descriptionHtml":"Then Jobber might be the place for you! We’re looking for an Account Executive, Full Cycle to be part of our Sales department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates.
They all have an incredible passion for sales, our customer, and a connection to our purpose. This team is focused on delivering on the promise to make small businesses more successful, and they celebrate, motivate, and challenge each other daily. They are also focused on growth personally and professionally and are supported through regular 1:1’s which focus on performance, coaching, long-term development, and consistent feedback from peers and leaders.
The role:
Reporting to the Manager, Sales, this Account Executive, Full Cycle will play a significant role in developing relationships and trust with small businesses in our journey to power the world of mobile services. Our sales process while quick is highly consultative, and helping the customer understand the value and efficiency Jobber could provide their company is paramount.
The Account Executive, Full Cycle will:
Own the full sales process from prospecting to closing
Drive connection with potential customers through phone, email, and sms outreach to create new opportunities
Leverage strong communication and active listening skills to build rapport, trust, and a deep understanding of the small businesses we work with.
Be a trusted advisor and product expert and leverage that knowledge to provide recommendations on how to best utilize Jobber, from specific workflows to feature fits.
Demonstrate the value of Jobber through conversation, social proof and product demonstrations
Track key information in Salesforce for follow-up, knowledge sharing, and analytics
To be successful, you will need:
Demonstrated experience in a sales environment with commission and/or targets. You can speak to them, and can speak to how you were successful. .
To drive urgency and excitement. You will be required to sell in a dynamic environment with a fairly short sales cycle. You should be energized by high volume and the prospect of uncapped earning potential!
To be driven, tenacious and disciplined. You won’t win over every prospect, and there will be many highs and lows. It’s about how you balance those ups and downs and bring the best of what you have to the job daily.
To find solutions. If something isn’t going right, you’ll take care of it. Not every conversation will be the same, and you're quick at thinking on your feet.
To be data driven. Being able to source, interpret and create a narrative based on data will be key for your own success as well as the small businesses you’re supporting.
To be coachable and adaptable. The sales team is always changing and evolving, so being flexible and good with change and ambiguity is important.
To enjoy technology. We're working hard to empower the world with mobile technology and are looking for someone who wants to share their excitement.
To have a clear and confident communication style. You should have the ability to actively listen and consult with our customers and get a true understanding of who they are and what they need. This position involves a good deal of phone time, so these skills are imperative.
Previous experience with a Customer Relationship Management (CRM) system, preferably SalesForce.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This opportunity has a fixed compensation structure, meaning all employees come in at the exact same rate. It includes a base salary of $60,000 and a commission of $40,000, for an On-Target Earnings (OTE) of $100,000. Our commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE.
This OTE is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. As well, this role has clearly defined growth opportunities to deepen expertise, explore new roles, or step into leadership. You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
If you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ARE YOU A PERSON THAT WANTS TO EMPOWER SMALL BUSINESSES?\n\n\n\nThen Jobber might be the place for you! We’re looking for an Account Executive, Full Cycle to be part of our Sales department.\n\n\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\n\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=ahVf4AjYlh4.\n\n\n\nThe team: \n\nOur Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates.\n\n\n\nThey all have an incredible passion for sales, our customer, and a connection to our purpose. This team is focused on delivering on the promise to make small businesses more successful, and they celebrate, motivate, and challenge each other daily. They are also focused on growth personally and professionally and are supported through regular 1:1’s which focus on performance, coaching, long-term development, and consistent feedback from peers and leaders. \n\n\n\nThe role:\n\nReporting to the Manager, Sales, this Account Executive, Full Cycle will play a significant role in developing relationships and trust with small businesses in our journey to power the world of mobile services. Our sales process while quick is highly consultative, and helping the customer understand the value and efficiency Jobber could provide their company is paramount.\n\n\n\nThe Account Executive, Full Cycle will: \n\n - Own the full sales process from prospecting to closing \n\n - Drive connection with potential customers through phone, email, and sms outreach to create new opportunities\n\n - Leverage strong communication and active listening skills to build rapport, trust, and a deep understanding of the small businesses we work with. \n\n - Be a trusted advisor and product expert and leverage that knowledge to provide recommendations on how to best utilize Jobber, from specific workflows to feature fits.\n\n - Demonstrate the value of Jobber through conversation, social proof and product demonstrations\n\n - Track key information in Salesforce for follow-up, knowledge sharing, and analytics\n \n \n\nTo be successful, you will need:\n\n - Demonstrated experience in a sales environment with commission and/or targets. You can speak to them, and can speak to how you were successful. .\n\n - To drive urgency and excitement. You will be required to sell in a dynamic environment with a fairly short sales cycle. You should be energized by high volume and the prospect of uncapped earning potential!\n\n - To be driven, tenacious and disciplined. You won’t win over every prospect, and there will be many highs and lows. It’s about how you balance those ups and downs and bring the best of what you have to the job daily.\n\n - To find solutions. If something isn’t going right, you’ll take care of it. Not every conversation will be the same, and you're quick at thinking on your feet.\n\n - To be data driven. Being able to source, interpret and create a narrative based on data will be key for your own success as well as the small businesses you’re supporting. \n\n - To be coachable and adaptable. The sales team is always changing and evolving, so being flexible and good with change and ambiguity is important.\n\n - To enjoy technology. We're working hard to empower the world with mobile technology and are looking for someone who wants to share their excitement.\n\n - To have a clear and confident communication style. You should have the ability to actively listen and consult with our customers and get a true understanding of who they are and what they need. This position involves a good deal of phone time, so these skills are imperative.\n\n - Previous experience with a Customer Relationship Management (CRM) system, preferably SalesForce.\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This opportunity has a fixed compensation structure, meaning all employees come in at the exact same rate. It includes a base salary of $60,000 and a commission of $40,000, for an On-Target Earnings (OTE) of $100,000. Our commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE. \n\nThis OTE is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. As well, this role has clearly defined growth opportunities to deepen expertise, explore new roles, or step into leadership. You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nIf you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"cf26b34b-33b0-487c-bdfa-4dd4c59d53e9","title":"Intermediate Software Engineer","department":"Product Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-04-21T17:23:11.048+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/cf26b34b-33b0-487c-bdfa-4dd4c59d53e9","applyUrl":"https://jobs.ashbyhq.com/jobber/cf26b34b-33b0-487c-bdfa-4dd4c59d53e9/application","descriptionHtml":"Then Jobber might be the place for you! We're looking for an Intermediate Software Engineer to be part of our Software Engineering team.
At Jobber, we don’t just build a product - we work on real problems that help people in small businesses to become successful. We are inspired by our company values: be humble, be supportive and give a sh*t, which are not just said but are lived. We work in a collaborative environment where teams make decisions with autonomy and contribute directly to shaping the company’s future. We release early and often while dedicating time to addressing technical debt. We believe in getting instant feedback from our customers and leveraging that to make their lives easier.
We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons, and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allow for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build a healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.
You could join one of the following teams:
Trust Engineering: Trust Engineering helps keep our Service Providers and our platform safe. We are responsible for providing layered protection at the infra and application level by integrating protections from a variety of third-party security/risk/authentication providers and building our own custom risk/threat logic. We also build tooling and experiences for our frontline security operations teams to improve their ability to mitigate security incidents and build robust controls to prevent future occurrences.
Harbour Foundations: The Harbour Foundations team is building the internal foundation for an AI-powered customer journey at Jobber. This team’s mission is to create scalable, intelligent systems that give GTM teams clear, actionable visibility into every AI-driven interaction — enabling more personalized, efficient, and proactive support across the entire customer lifecycle.
As our AI footprint grows across Sales, Success, Support, and Onboarding, Harbour serves as the connective tissue that unifies these interactions, eliminates context gaps, and brings clarity to complex customer journeys. By centralizing fragmented tools and surfacing real-time insight into conversations, sentiment, and customer intent, the Harbour team is redefining how we observe, influence, and improve our AI-human hybrid workflows.
The role:
Reporting to the Manager, Software Engineering, the Intermediate Software Engineer will collaborate with other Software Development members on a Scrum team to build an industry-leading product that helps our customers and their small businesses be successful. We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing and who are eager to develop their craft while contributing to the team’s success.
In this role, you must be committed to writing well-tested, scalable, and well-organized code. In addition, you will customize, extend and experiment with tools, models, harnesses and processes to increase your effectiveness. You’ll have opportunities to learn, collaborate, and grow while supporting your team in delivering high-quality solutions.
As an Intermediate Software Engineer, you will:
Contribute to the design, development, and delivery of features that address customer needs, collaborating with cross-functional teams
Work closely with senior engineers to refine requirements and scope technical solutions.
Write, review, and maintain clean, scalable, and well-documented code.
Participate in code reviews to ensure code quality and maintainability.
Collaborate with your team to identify and solve technical challenges.
Share knowledge and learn from others through paired programming, team discussions, and technical documentation.
Stay curious and keep up to date with the latest tools, technologies, and best practices in software development.
Build with AI as a core part of how you work. We expect engineers to delegate real work to agents daily, verify what comes back, and keep improving their own setup so each task makes the next one easier.
To be successful, you should have:
Proficiency in writing clean, maintainable, and testable code.
Familiarity with Agile/Scrum development methodologies.
A structured understanding of common backend frameworks, technologies, and patterns.
Familiarity working with observability tools such as DataDog.
Strong problem-solving skills and a collaborative mindset.
A willingness to learn, adapt, and grow as part of a team.
Daily hands-on experience building with agentic AI tools, beyond autocomplete or chat: you delegate real work to agents as part of how you ship.
It would be great (but not a deal-breaker) if you had:
Experience with our development stack: React, React Native, TypeScript, Ruby on Rails
Familiarity with GraphQL API Layer and its optimization.
Prior experience working on scalable distributed systems.
Exposure to background processing frameworks (e.g., Sidekiq, Active Jobs).
Hiring Process:
An interview with a Talent team member (45 mins)
A Hiring Manager Interview (60 mins),
A take-home challenge with a follow-up Functional Interview (90 mins),
A Senior Leadership Interview (30 mins).
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $106,600, a midpoint of $125,400, and a maximum salary of $144,200, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ARE YOU A SOFTWARE DEVELOPER WITH A PASSION FOR FINDING CREATIVE SOLUTIONS TO REAL-WORLD PROBLEMS? \n\nThen Jobber might be the place for you! We're looking for an Intermediate Software Engineer to be part of our Software Engineering team.\n\nAt Jobber, we don’t just build a product - we work on real problems that help people in small businesses to become successful. We are inspired by our company values: be humble, be supportive and give a sh*t, which are not just said but are lived. We work in a collaborative environment where teams make decisions with autonomy and contribute directly to shaping the company’s future. We release early and often while dedicating time to addressing technical debt. We believe in getting instant feedback from our customers and leveraging that to make their lives easier.\n\nWe help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons, and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allow for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build a healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.\n\nYou could join one of the following teams:\n\nTrust Engineering: Trust Engineering helps keep our Service Providers and our platform safe. We are responsible for providing layered protection at the infra and application level by integrating protections from a variety of third-party security/risk/authentication providers and building our own custom risk/threat logic. We also build tooling and experiences for our frontline security operations teams to improve their ability to mitigate security incidents and build robust controls to prevent future occurrences.\n\nHarbour Foundations: The Harbour Foundations team is building the internal foundation for an AI-powered customer journey at Jobber. This team’s mission is to create scalable, intelligent systems that give GTM teams clear, actionable visibility into every AI-driven interaction — enabling more personalized, efficient, and proactive support across the entire customer lifecycle.\n\nAs our AI footprint grows across Sales, Success, Support, and Onboarding, Harbour serves as the connective tissue that unifies these interactions, eliminates context gaps, and brings clarity to complex customer journeys. By centralizing fragmented tools and surfacing real-time insight into conversations, sentiment, and customer intent, the Harbour team is redefining how we observe, influence, and improve our AI-human hybrid workflows.\n\nThe role:\n\nReporting to the Manager, Software Engineering, the Intermediate Software Engineer will collaborate with other Software Development members on a Scrum team to build an industry-leading product that helps our customers and their small businesses be successful. We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing and who are eager to develop their craft while contributing to the team’s success.\n\nIn this role, you must be committed to writing well-tested, scalable, and well-organized code. In addition, you will customize, extend and experiment with tools, models, harnesses and processes to increase your effectiveness. You’ll have opportunities to learn, collaborate, and grow while supporting your team in delivering high-quality solutions.\n\n\n\nAs an Intermediate Software Engineer, you will:\n\n - Contribute to the design, development, and delivery of features that address customer needs, collaborating with cross-functional teams\n\n - Work closely with senior engineers to refine requirements and scope technical solutions.\n\n - Write, review, and maintain clean, scalable, and well-documented code.\n\n - Participate in code reviews to ensure code quality and maintainability.\n\n - Collaborate with your team to identify and solve technical challenges.\n\n - Share knowledge and learn from others through paired programming, team discussions, and technical documentation.\n\n - Stay curious and keep up to date with the latest tools, technologies, and best practices in software development.\n\n - Build with AI as a core part of how you work. We expect engineers to delegate real work to agents daily, verify what comes back, and keep improving their own setup so each task makes the next one easier.\n\nTo be successful, you should have:\n\n - Proficiency in writing clean, maintainable, and testable code.\n\n - Familiarity with Agile/Scrum development methodologies.\n\n - A structured understanding of common backend frameworks, technologies, and patterns.\n\n - Familiarity working with observability tools such as DataDog.\n\n - Strong problem-solving skills and a collaborative mindset.\n\n - A willingness to learn, adapt, and grow as part of a team.\n\n - Daily hands-on experience building with agentic AI tools, beyond autocomplete or chat: you delegate real work to agents as part of how you ship.\n\nIt would be great (but not a deal-breaker) if you had:\n\n - Experience with our development stack: React, React Native, TypeScript, Ruby on Rails \n\n - Familiarity with GraphQL API Layer and its optimization.\n\n - Prior experience working on scalable distributed systems.\n\n - Exposure to background processing frameworks (e.g., Sidekiq, Active Jobs).\n\nHiring Process:\n\n - An interview with a Talent team member (45 mins)\n\n - A Hiring Manager Interview (60 mins),\n\n - A take-home challenge with a follow-up Functional Interview (90 mins), \n\n - A Senior Leadership Interview (30 mins). \n \n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $106,600, a midpoint of $125,400, and a maximum salary of $144,200, designed to reflect the progression from learning the ropes to truly excelling. \n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth. \n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"eef43e14-7422-4c8e-87e6-020eb2e01a33","title":"Talent Acquisition Partner (Technical)","department":"People","team":"People","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-07-21T15:53:58.391+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/eef43e14-7422-4c8e-87e6-020eb2e01a33","applyUrl":"https://jobs.ashbyhq.com/jobber/eef43e14-7422-4c8e-87e6-020eb2e01a33/application","descriptionHtml":"Then Jobber might be the place for you! We’re looking for a performance-driven, innovative Senior Technical Recruiter to help us scale exceptional Engineering, Design, Product Management, Data Engineering, Data Science, and Security teams using modern tools, inclusive practices, and deep market insight.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The role:
The Technical Talent Attraction team is dedicated to finding the right people to join us in our mission to help small businesses succeed. Reporting to the Manager, Talent Attraction, you’ll specialize in identifying, engaging, and hiring top-tier technical talent across Product Engineering, Product Design, Product Management, and other technical teams.
In this role, you’ll act as a strategic advisor to hiring managers, gaining deep insight into their teams, aligning on hiring needs, and driving recruitment strategies that deliver exceptional outcomes. You’ll apply your experience with performance-based and competency-driven interviews to ensure we hire candidates who not only have the right skills, but who also align with our values and vision. Throughout, you’ll be committed to delivering a thoughtful, engaging candidate experience that brings Jobber’s story to life and builds lasting connections with every potential Jobberino.
The Talent Attraction Partner, will:
Own the full-cycle recruiting process for a variety of technical roles, including pipeline building, screening, interviewing, scheduling, stakeholder coaching, and closing. You'll be accountable for results, efficiency, quality, and equitable outcomes across every stage of the funnel.
Builder mindset: Bring an experimental, builder's mindset to the role — research, prototype, and pressure-test new tools, systems, and emerging technologies (including AI) that make the recruitment process faster, smarter, or more insightful, while maintaining a human-centered approach, and share what you learn with the rest of the team.
Collaborate with hiring teams to calibrate expectations, improve hiring practices, and up-level talent decisions across our hiring teams — including pushing back constructively when a process, requirement, or assumption no longer makes sense.
Leverage quantitative and qualitative data, like funnel conversions, time to fill, pass-through rates, and candidate feedback to identify patterns, flag risks, and recommend improvements. You’ll pair this with qualitative insights to drive stronger outcomes and influence stakeholders through evidence.
Build strong, diverse talent pipelines through strategic sourcing, campaigns, events, and sustained outreach that nurtures long-term engagement across underrepresented communities.
Promote inclusive hiring by embedding equitable and unbiased practices throughout the recruitment process, aligned with our approach to diversity and inclusion.
Act as an advocate and coach on recruitment best practices and standards for all things technical recruitment. You bring experience and can influence stakeholders towards outcomes supported by our objectives.
Strengthen our employer brand by championing Jobber as a purpose-driven and people-first workplace.
Become an ambassador of our culture by being humble, supportive - and someone who truly gives a sh*t! You will represent Jobber with the highest degree of professionalism.
To be successful, you should have:
Proven full-cycle technical recruiting experience within Software Engineering, Product Design, and Product Management, and other related disciplines in a SaaS or a high-growth environment.
A track record of quality delivery across multiple roles and role types, with the ability to manage complexity and manage pace without losing detail.
A data-informed mindset. You understand funnel metrics, hiring trends, and how to use insights to influence and improve.
A demonstrated builder's relationship with AI: you've used AI tools to build something in your own recruiting practice (a sourcing workflow, a screening tool, an automation, a prompt library) — not just used AI as a passive assistant — and you can speak concretely to what you built and what it changed.
A compelling communication style and creative sourcing approach. You know how to tell a story that connects and drives action.
Strong relationship-building skills. You’re a partner to hiring managers and an advocate for inclusive hiring practices.
A deep commitment to exceptional candidate experience, from first contact to final offer.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation :
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700, and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"DO YOU BELIEVE THE SECRET TO THE SUCCESS OF A COMPANY IS ITS PEOPLE?\n\nThen Jobber might be the place for you! We’re looking for a performance-driven, innovative Senior Technical Recruiter to help us scale exceptional Engineering, Design, Product Management, Data Engineering, Data Science, and Security teams using modern tools, inclusive practices, and deep market insight.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=ahVf4AjYlh4.\n\nThe role:\n\nThe Technical Talent Attraction team is dedicated to finding the right people to join us in our mission to help small businesses succeed. Reporting to the Manager, Talent Attraction, you’ll specialize in identifying, engaging, and hiring top-tier technical talent across Product Engineering, Product Design, Product Management, and other technical teams.\n\nIn this role, you’ll act as a strategic advisor to hiring managers, gaining deep insight into their teams, aligning on hiring needs, and driving recruitment strategies that deliver exceptional outcomes. You’ll apply your experience with performance-based and competency-driven interviews to ensure we hire candidates who not only have the right skills, but who also align with our values and vision. Throughout, you’ll be committed to delivering a thoughtful, engaging candidate experience that brings Jobber’s story to life and builds lasting connections with every potential Jobberino.\n\n \n\nThe Talent Attraction Partner, will:\n\n - Own the full-cycle recruiting process for a variety of technical roles, including pipeline building, screening, interviewing, scheduling, stakeholder coaching, and closing. You'll be accountable for results, efficiency, quality, and equitable outcomes across every stage of the funnel.\n\n - Builder mindset: Bring an experimental, builder's mindset to the role — research, prototype, and pressure-test new tools, systems, and emerging technologies (including AI) that make the recruitment process faster, smarter, or more insightful, while maintaining a human-centered approach, and share what you learn with the rest of the team.\n\n - Collaborate with hiring teams to calibrate expectations, improve hiring practices, and up-level talent decisions across our hiring teams — including pushing back constructively when a process, requirement, or assumption no longer makes sense.\n\n - Leverage quantitative and qualitative data, like funnel conversions, time to fill, pass-through rates, and candidate feedback to identify patterns, flag risks, and recommend improvements. You’ll pair this with qualitative insights to drive stronger outcomes and influence stakeholders through evidence.\n\n - Build strong, diverse talent pipelines through strategic sourcing, campaigns, events, and sustained outreach that nurtures long-term engagement across underrepresented communities.\n\n - Promote inclusive hiring by embedding equitable and unbiased practices throughout the recruitment process, aligned with our approach to diversity and inclusion.\n\n - Act as an advocate and coach on recruitment best practices and standards for all things technical recruitment. You bring experience and can influence stakeholders towards outcomes supported by our objectives.\n\n - Strengthen our employer brand by championing Jobber as a purpose-driven and people-first workplace.\n\n - Become an ambassador of our culture by being humble, supportive - and someone who truly gives a sh*t! You will represent Jobber with the highest degree of professionalism.\n\nTo be successful, you should have:\n\n - Proven full-cycle technical recruiting experience within Software Engineering, Product Design, and Product Management, and other related disciplines in a SaaS or a high-growth environment.\n\n - A track record of quality delivery across multiple roles and role types, with the ability to manage complexity and manage pace without losing detail.\n\n - A data-informed mindset. You understand funnel metrics, hiring trends, and how to use insights to influence and improve.\n\n - A demonstrated builder's relationship with AI: you've used AI tools to build something in your own recruiting practice (a sourcing workflow, a screening tool, an automation, a prompt library) — not just used AI as a passive assistant — and you can speak concretely to what you built and what it changed.\n\n - A compelling communication style and creative sourcing approach. You know how to tell a story that connects and drives action.\n\n - Strong relationship-building skills. You’re a partner to hiring managers and an advocate for inclusive hiring practices.\n\n - A deep commitment to exceptional candidate experience, from first contact to final offer.\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation :\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700, and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"49072a3c-b6d3-4c75-b6f9-8cbd86205f40","title":"Senior Solutions Engineer","department":"Product Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-10-14T16:14:32.758+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/49072a3c-b6d3-4c75-b6f9-8cbd86205f40","applyUrl":"https://jobs.ashbyhq.com/jobber/49072a3c-b6d3-4c75-b6f9-8cbd86205f40/application","descriptionHtml":"Then Jobber might be the place for you! We’re looking for a Senior Solutions Engineer to be part of our Product Engineering & Partnerships ecosystem.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
Our Senior Solutions Engineer will join a rapidly growing group integral to Jobber’s core strategy. This team plays a key role in expanding our software solutions to meet all our Service Providers needs. Our app marketplace is growing with interest from a variety of external partners of all stripes. You will work closely with our Partnerships group, specifically our Platform Experience Engineering team and our Business Development group. You’ll also work with external development teams of all shapes and sizes. All of these groups work hand in hand to get valuable integrations shipped and added to Jobber’s marketplace.
At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1’s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set.
The role:
Reporting to the Senior Manager, Software Engineering, as a Senior Solutions Engineer you will leverage your expertise in application marketplaces and APIs to drive the success of our integration initiatives. You will work closely with both technical and non-technical teams, as well as leadership, to create impactful solutions to help our customers and their small businesses be successful. You will collaborate with the partnerships team and external partner groups to deeply understand their technical operational needs and translate those conversations into actionable engineering plans. You will work closely with cross-functional teams of engineers, designers, marketers, sales and leadership to bring these products to life and accelerate partner growth.
We’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft. At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set.
As a Senior Solutions Engineer, you will:
Work with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needs.
Develop and implement integration strategies that enhance our application marketplace offerings.
Collaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL).
Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goals.
Provide technical support and guidance to partners throughout the integration process.
Identify opportunities for innovation and process improvement within the integration landscape.
Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs
Partner with Product and Design teams to shape and define the strategic product roadmap
Actively participate in code reviews and testing processes to ensure code quality and maintainability
Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency
Participate in discussions to drive consensus on optimal solutions for complex customer problems
Research, promote, and implement industry best practices within your team's domain, staying at the forefront of technological advancements
Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders
Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development
To be successful, you should have:
Previous experience in a solutions engineering or similar role.
Proven experience in application marketplace development and management.
Strong knowledge of API technologies, including REST and GraphQL.
Strong communication skills
Collaborative problem solving skills coupled with the ability to think on your feet
Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack
Proven leadership experience championing complex, high-impact projects and serving as core contributor
Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance
Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching
Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving
Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments
Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends
It would be really great (but not a deal-breaker) if you had:
Exposure or experience in a tech leadership role
Experience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS.
Hiring Process:
An interview with a Talent team member (45 mins)
A Hiring Manager Interview (60 mins)
A take-home challenge with a follow-up Functional Interview (90 mins)
A Senior Leadership Interview (30 mins)
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800, a midpoint of $147,900, and a maximum salary of $170,100, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ARE YOU AN EXPERIENCED SENIOR SOFTWARE DEVELOPER WITH A PASSION FOR INTEGRATIONS AND PARTNERSHIPS SOLUTIONS WHICH WILL HELP TRANSFORM A CUSTOMER EXPERIENCE??\n\nThen Jobber might be the place for you! We’re looking for a Senior Solutions Engineer to be part of our Product Engineering & Partnerships ecosystem.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nThe team:\n\nOur Senior Solutions Engineer will join a rapidly growing group integral to Jobber’s core strategy. This team plays a key role in expanding our software solutions to meet all our Service Providers needs. Our app marketplace is growing with interest from a variety of external partners of all stripes. You will work closely with our Partnerships group, specifically our Platform Experience Engineering team and our Business Development group. You’ll also work with external development teams of all shapes and sizes. All of these groups work hand in hand to get valuable integrations shipped and added to Jobber’s marketplace. \n\nAt Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1’s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set.\n\nThe role:\n\nReporting to the Senior Manager, Software Engineering, as a Senior Solutions Engineer you will leverage your expertise in application marketplaces and APIs to drive the success of our integration initiatives. You will work closely with both technical and non-technical teams, as well as leadership, to create impactful solutions to help our customers and their small businesses be successful. You will collaborate with the partnerships team and external partner groups to deeply understand their technical operational needs and translate those conversations into actionable engineering plans. You will work closely with cross-functional teams of engineers, designers, marketers, sales and leadership to bring these products to life and accelerate partner growth. \n\nWe’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft. At Jobber we never stop growing and learning, and you shouldn’t either. Through continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill set.\n\nAs a Senior Solutions Engineer, you will:\n\n - Work with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needs. \n\n - Develop and implement integration strategies that enhance our application marketplace offerings.\n\n - Collaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL).\n\n - Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goals.\n\n - Provide technical support and guidance to partners throughout the integration process.\n\n - Identify opportunities for innovation and process improvement within the integration landscape.\n\n - Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs\n\n - Partner with Product and Design teams to shape and define the strategic product roadmap\n\n - Actively participate in code reviews and testing processes to ensure code quality and maintainability\n\n - Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency\n\n - Participate in discussions to drive consensus on optimal solutions for complex customer problems\n\n - Research, promote, and implement industry best practices within your team's domain, staying at the forefront of technological advancements\n\n - Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders\n\n - Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development\n\nTo be successful, you should have:\n\n - Previous experience in a solutions engineering or similar role.\n\n - Proven experience in application marketplace development and management.\n\n - Strong knowledge of API technologies, including REST and GraphQL.\n\n - Strong communication skills \n\n - Collaborative problem solving skills coupled with the ability to think on your feet\n\n - Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack\n\n - Proven leadership experience championing complex, high-impact projects and serving as core contributor\n\n - Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance\n\n - Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching\n\n - Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving\n\n - Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments\n\n - Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends\n\nIt would be really great (but not a deal-breaker) if you had:\n\n - Exposure or experience in a tech leadership role\n\n - Experience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS.\n\nHiring Process:\n\n - An interview with a Talent team member (45 mins)\n\n - A Hiring Manager Interview (60 mins)\n\n - A take-home challenge with a follow-up Functional Interview (90 mins)\n\n - A Senior Leadership Interview (30 mins)\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800, a midpoint of $147,900, and a maximum salary of $170,100, designed to reflect the progression from learning the ropes to truly excelling. \n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth. \n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"2b8ae7cc-d8df-4d4f-889c-a1cd9c533c9d","title":"Staff Product Manager, Fintech New Bets","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-09T20:56:33.481+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/2b8ae7cc-d8df-4d4f-889c-a1cd9c533c9d","applyUrl":"https://jobs.ashbyhq.com/jobber/2b8ae7cc-d8df-4d4f-889c-a1cd9c533c9d/application","descriptionHtml":"Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber, they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
Small business owners don't just need software - they need a financial partner.
Running a home service business means juggling cash flow, fronting the cost of materials, protecting the business from risk, and helping customers afford bigger jobs. Today, most small business owners stitch this together with personal credit cards, generic bank accounts, insurance brokers who don't understand their trade, and financing options their customers can't access at the moment they need them. It's fragmented, it's expensive, and none of it is built for how they actually work.
That's the opportunity for Fintech New Bets.
We're looking for a Staff Product Manager, Fintech New Bets to discover, validate, and launch Jobber's next generation of financial products - in areas like insurance, consumer financing, and spend and money management (think a card offering and business banking built for Pros). This is a high-impact, highly senior individual contributor role at the intersection of zero-to-one product building and deep fintech domain expertise. You'll take loosely defined opportunities and turn them into live products with real customers and real revenue.
The team
Fintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We're investing in this growing area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful.
Whether it's helping small businesses get paid using Jobber Payments, getting access to capital to invest in growth, or offering financing to our customers' customers, we believe small business owners should have seamless access to financial tools that allow them to thrive.
New Bets is the team charged with finding what comes next. As Jobber's fintech business scales beyond payments, we're expanding into new, high-impact financial products - and this role is the product leadership engine of that expansion. You'll work in close partnership with your commercial and strategy counterparts on the New Bets team, who own business cases, partner negotiations, and unit economics - together, you'll take new bets from idea, to business case, to shipped product.
Simply put, we care much more about our customers than any financial institution ever will. That's our superpower.
The role
We're looking for a Staff Product Manager, Fintech New Bets who brings deep product expertise, strong zero-to-one instincts, and the ability to lead through influence across a complex, ambiguous, and high-stakes domain.
In this role, you'll own the product side of Jobber's newest fintech bets. You'll look across the financial life of a home service business - how they spend, borrow, insure, and bank - and identify which products Jobber should build, buy, or partner to deliver. You'll run rapid discovery and validation, shape build-vs-partner decisions with embedded finance and banking-as-a-service providers, and lead the first versions of these products from pilot through to scale.
Unlike our established product areas, there is no playbook here. You'll be expected to operate with high autonomy, form conviction from thin data, kill ideas that don't clear the bar, and bring cross-functional partners along with clarity and speed. This is a role for someone who is energized by ambiguity, moves fast without breaking trust, and has shipped financial products before.
As a Staff Product Manager, Fintech New Bets you will:
Take new bets from zero to one: frame the customer problem, size the opportunity, design and run lean validation experiments and pilots, and make evidence-based go/no-go recommendations.
Lead build-vs-buy-vs-partner decisions, evaluating embedded finance, banking-as-a-service, insurance, and lending partners on capabilities, economics, risk, and customer experience - and shaping those partnerships alongside our commercial team.
Ship and scale first versions of new financial products, defining the MVP, sequencing the roadmap, and iterating quickly based on customer and market feedback.
Partner deeply with Design, Engineering, Data, Risk, Compliance, Legal, Finance, and GTM to navigate the regulatory and operational realities of launching financial products.
Use qualitative and quantitative insights - including unit economics, adoption signals, and risk performance - to form deep conviction about which bets deserve further investment.
Elevate product thinking across the fintech group, shaping how other PMs and leaders evaluate new opportunities, frame trade-offs, and make decisions in emerging financial domains.
Balance the urgency of proving new bets quickly with the rigor required to build durable, trustworthy financial products at scale.
To be successful, you should have:
Extensive product management experience, with a proven track record of taking new products from concept to launch - ideally including at least one financial product with meaningful revenue accountability.
Experience operating at a staff or principal level - defining strategy across ambiguous problem spaces, influencing without authority, and shaping org-wide product direction.
Deep familiarity with fintech products such as card issuing, spend management, business banking, insurance, or lending - and an understanding of the partner, risk, and compliance ecosystems behind them.
Exceptional product sense and commercial rigor. You can pressure-test unit economics and business cases as comfortably as you can critique a customer flow.
A bias for validated learning: you know how to de-risk a bet cheaply, when to double down, and when to walk away.
The ability to connect deep customer insight to long-term business strategy and communicate it clearly to senior stakeholders, external partners, and cross-functional teams.
A high bar for quality, ownership, and outcomes - combined with the judgment to know when to go deep and when to zoom out.
Bonus points if you have:
Experience launching embedded fintech products in a vertical SaaS or platform business
Experience working with banking-as-a-service or embedded finance providers, card networks, sponsor banks, insurance carriers or MGAs, or consumer lending partners.
Experience serving small businesses, particularly in home and field services.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $169,200, a midpoint of $199,100, and a maximum salary of $228,900, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience, and against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us, too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber, they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?index=24&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&v=EkfZmHrRLx4.\n\nSmall business owners don't just need software - they need a financial partner.\n\nRunning a home service business means juggling cash flow, fronting the cost of materials, protecting the business from risk, and helping customers afford bigger jobs. Today, most small business owners stitch this together with personal credit cards, generic bank accounts, insurance brokers who don't understand their trade, and financing options their customers can't access at the moment they need them. It's fragmented, it's expensive, and none of it is built for how they actually work.\n\nThat's the opportunity for Fintech New Bets.\n\nWe're looking for a Staff Product Manager, Fintech New Bets to discover, validate, and launch Jobber's next generation of financial products - in areas like insurance, consumer financing, and spend and money management (think a card offering and business banking built for Pros). This is a high-impact, highly senior individual contributor role at the intersection of zero-to-one product building and deep fintech domain expertise. You'll take loosely defined opportunities and turn them into live products with real customers and real revenue.\n\nThe team\n\nFintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We're investing in this growing area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful.\n\nWhether it's helping small businesses get paid using Jobber Payments, getting access to capital to invest in growth, or offering financing to our customers' customers, we believe small business owners should have seamless access to financial tools that allow them to thrive.\n\nNew Bets is the team charged with finding what comes next. As Jobber's fintech business scales beyond payments, we're expanding into new, high-impact financial products - and this role is the product leadership engine of that expansion. You'll work in close partnership with your commercial and strategy counterparts on the New Bets team, who own business cases, partner negotiations, and unit economics - together, you'll take new bets from idea, to business case, to shipped product.\n\nSimply put, we care much more about our customers than any financial institution ever will. That's our superpower.\n\nThe role\n\nWe're looking for a Staff Product Manager, Fintech New Bets who brings deep product expertise, strong zero-to-one instincts, and the ability to lead through influence across a complex, ambiguous, and high-stakes domain.\n\nIn this role, you'll own the product side of Jobber's newest fintech bets. You'll look across the financial life of a home service business - how they spend, borrow, insure, and bank - and identify which products Jobber should build, buy, or partner to deliver. You'll run rapid discovery and validation, shape build-vs-partner decisions with embedded finance and banking-as-a-service providers, and lead the first versions of these products from pilot through to scale.\n\nUnlike our established product areas, there is no playbook here. You'll be expected to operate with high autonomy, form conviction from thin data, kill ideas that don't clear the bar, and bring cross-functional partners along with clarity and speed. This is a role for someone who is energized by ambiguity, moves fast without breaking trust, and has shipped financial products before.\n\nAs a Staff Product Manager, Fintech New Bets you will:\n\n - Take new bets from zero to one: frame the customer problem, size the opportunity, design and run lean validation experiments and pilots, and make evidence-based go/no-go recommendations.\n\n - Lead build-vs-buy-vs-partner decisions, evaluating embedded finance, banking-as-a-service, insurance, and lending partners on capabilities, economics, risk, and customer experience - and shaping those partnerships alongside our commercial team.\n\n - Ship and scale first versions of new financial products, defining the MVP, sequencing the roadmap, and iterating quickly based on customer and market feedback.\n\n - Partner deeply with Design, Engineering, Data, Risk, Compliance, Legal, Finance, and GTM to navigate the regulatory and operational realities of launching financial products.\n\n - Use qualitative and quantitative insights - including unit economics, adoption signals, and risk performance - to form deep conviction about which bets deserve further investment.\n\n - Elevate product thinking across the fintech group, shaping how other PMs and leaders evaluate new opportunities, frame trade-offs, and make decisions in emerging financial domains.\n\n - Balance the urgency of proving new bets quickly with the rigor required to build durable, trustworthy financial products at scale.\n\nTo be successful, you should have:\n\n - Extensive product management experience, with a proven track record of taking new products from concept to launch - ideally including at least one financial product with meaningful revenue accountability.\n\n - Experience operating at a staff or principal level - defining strategy across ambiguous problem spaces, influencing without authority, and shaping org-wide product direction.\n\n - Deep familiarity with fintech products such as card issuing, spend management, business banking, insurance, or lending - and an understanding of the partner, risk, and compliance ecosystems behind them.\n\n - Exceptional product sense and commercial rigor. You can pressure-test unit economics and business cases as comfortably as you can critique a customer flow.\n\n - A bias for validated learning: you know how to de-risk a bet cheaply, when to double down, and when to walk away.\n\n - The ability to connect deep customer insight to long-term business strategy and communicate it clearly to senior stakeholders, external partners, and cross-functional teams.\n\n - A high bar for quality, ownership, and outcomes - combined with the judgment to know when to go deep and when to zoom out.\n\nBonus points if you have:\n\n - Experience launching embedded fintech products in a vertical SaaS or platform business\n\n - Experience working with banking-as-a-service or embedded finance providers, card networks, sponsor banks, insurance carriers or MGAs, or consumer lending partners.\n\n - Experience serving small businesses, particularly in home and field services.\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $169,200, a midpoint of $199,100, and a maximum salary of $228,900, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience, and against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us, too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"2f106ee0-8280-4e77-ba0e-7870d0807363","title":"Manager, Software Engineering ","department":"Product Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Remote","address":{"postalAddress":{"addressCountry":"United States"}}},{"location":"Boston","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-08-24T19:36:31.523+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/2f106ee0-8280-4e77-ba0e-7870d0807363","applyUrl":"https://jobs.ashbyhq.com/jobber/2f106ee0-8280-4e77-ba0e-7870d0807363/application","descriptionHtml":"Then Jobber might be the place for you! We’re looking for a Manager, Software Engineering to join our team!
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.
The Manager, Software Engineering will:
Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems.
Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach.
Develop a world-class team alongside a world-class organization. You’ll participate in recruiting events and the hiring process while also working to level up your internal team while implementing new processes, all to develop a world-class engineering department.
Remove roadblocks and build guardrails. You’ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our customers be successful.
Collaborate with other stakeholders across the business. Whether it’s our Management teams within Product, or our Business Technology teams, you’re working closely with other Jobberinos to find the best solutions in Jobber for small businesses.
To be successful, you should have:
A track record of success in being an established software engineer, as well as time spent in a leadership position, guiding a team in the delivery of quality software.
Strong full-stack technical background, including design and architectural experience.
A drive to succeed and deliver impactful projects on time. For a high performing team with a solid roadmap that might look like getting out of their way, but for a team whose delivery is in doubt, it means getting in and getting dirty, and working with the team to find a path back to success.
The ability to be agile in an agile environment. You’ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems.
Effective written and oral communication. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions.
To be a leader and mentor. You’ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceeded.
Familiarity or comfort in AI tools and AI augmented development rhythms.
Highly desired, but not a dealbreaker:
Previous experience with our development stack: ReactJS, Typescript, Ruby on Rails, PostgreSQL, and GraphQL.
Previous experience with building zero to one projects from initial discovery and design, through implementation, and into delivery and measurement.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $169,200 CAD, a midpoint of $199,100 CAD, and a maximum salary of $228,900 CAD, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"WANT TO LEAD ENGINEERS BUILDING SOFTWARE THAT HELPS PROS GET THE JOB DONE AND KNOW EXACTLY HOW THEIR BUSINESS IS DOING?\n\nThen Jobber might be the place for you! We’re looking for a Manager, Software Engineering to join our team!\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nWe help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.\n\nThe Manager, Software Engineering will:\n\n - Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems.\n\n - Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach.\n\n - Develop a world-class team alongside a world-class organization. You’ll participate in recruiting events and the hiring process while also working to level up your internal team while implementing new processes, all to develop a world-class engineering department.\n\n - Remove roadblocks and build guardrails. You’ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our customers be successful.\n\n - Collaborate with other stakeholders across the business. Whether it’s our Management teams within Product, or our Business Technology teams, you’re working closely with other Jobberinos to find the best solutions in Jobber for small businesses.\n\nTo be successful, you should have:\n\n - A track record of success in being an established software engineer, as well as time spent in a leadership position, guiding a team in the delivery of quality software.\n\n - Strong full-stack technical background, including design and architectural experience. \n\n - A drive to succeed and deliver impactful projects on time. For a high performing team with a solid roadmap that might look like getting out of their way, but for a team whose delivery is in doubt, it means getting in and getting dirty, and working with the team to find a path back to success.\n\n - The ability to be agile in an agile environment. You’ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems.\n\n - Effective written and oral communication. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions.\n\n - To be a leader and mentor. You’ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceeded.\n\n - Familiarity or comfort in AI tools and AI augmented development rhythms.\n\nHighly desired, but not a dealbreaker:\n\n - Previous experience with our development stack: ReactJS, Typescript, Ruby on Rails, PostgreSQL, and GraphQL.\n\n - Previous experience with building zero to one projects from initial discovery and design, through implementation, and into delivery and measurement.\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $169,200 CAD, a midpoint of $199,100 CAD, and a maximum salary of $228,900 CAD, designed to reflect the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"ec4fddd6-1e92-4dca-9a7d-89e7d00ce5ee","title":"AI Marketing Enablement Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-09-16T14:10:48.253+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/ec4fddd6-1e92-4dca-9a7d-89e7d00ce5ee","applyUrl":"https://jobs.ashbyhq.com/jobber/ec4fddd6-1e92-4dca-9a7d-89e7d00ce5ee/application","descriptionHtml":"Does driving practical AI transformation for marketing teams get you excited?
Then Jobber might be the place for you! We’re looking for a AI Marketing Enablement Manager to join the Demand Generation team.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The Demand Generation team helps Jobber reach and engage small home service businesses through scalable marketing programs. We partner closely with Brand, Product Marketing, Marketing Operations, Sales, Data, and Product teams to create campaigns and experiences that drive awareness, pipeline, conversion, and customer growth.
This role will sit within Demand Generation and act as a force multiplier for the marketing organization. You’ll help marketers turn ideas into execution faster, reduce repetitive work, and develop new AI-enabled ways of planning, launching, analyzing, and optimizing campaigns.
This is a builder-and-coach role and also an ownership role. You’ll inherit an in-flight AI enablement program, which is a library of tools, agents, MCP integrations, prompts, evals, documentation, and a partially enabled team. You’ll become the internal owner who extends it, keeps it reliable, and drives adoption across Demand Generation and adjacent marketing teams.
You’ll partner with marketers across campaign strategy, lifecycle, paid acquisition, SEO, GEO/AEO, content, CRO, marketing operations, and analytics. You’ll create practical solutions yourself, then help marketers adopt, adapt, and eventually build on them independently. Because this field moves fast, part of the job is keeping our approach current as models, tools, and best practices evolve. You’re defining a capability, not maintaining a fixed toolset.
And the ambition goes beyond doing today’s work faster. We want AI to expand what our marketing team can do at all. You will be surfacing opportunities we can’t currently see and taking on work that simply isn’t practical by hand, like analyzing every creative we’ve run to learn what truly drives performance. Efficiency is the floor; new capability is the ceiling. A core part of this role is finding those frontier use cases and turning the ones that prove valuable into things the team can rely on.
Own the handover and the foundation
Take ownership of the assets built during our external engagement: tools, agents, MCP servers, prompts, evals, and documentation, and make sure they remain reliable, understood, and extensible after the vendor rolls off.
Own and advance the AI maturity model already in motion, moving marketers from first useful wins to regular integration to self-sufficiency, and reporting progress to leadership.
Own the marketing AI roadmap: prioritize what to build next, decide what to sunset, and set the standards and patterns the team builds against.
Build
Build AI-powered tools, agents, automations, and skills tailored to real marketing workflows - e.g. campaign planning, audience research, content development, channel execution, reporting, experimentation, and optimization.
Build and maintain integrations that connect AI to live data - e.g., MCP servers linking ad platforms, analytics, and CRM. This is so marketers can work against real data in natural language instead of exporting and reconciling by hand.
Establish quality and reliability practices: evals, regression tests, and human-in-the-loop review so tools can be trusted against real campaigns and real data, and so they don’t silently break when models or platforms change.
Expand what’s possible
Use AI to uncover opportunities the team can’t currently see: patterns across campaigns, audiences, creative, channels, and content that would be impractical to surface by hand.
Take on analysis at a scale humans can’t - e.g. evaluating hundreds of creative variants, ad transcripts, landing pages, or search terms at once to extract what’s working and why, then feeding that back into strategy.
Prototype net-new capabilities, not just faster versions of existing work: doing things we couldn’t do before, testing whether they hold, and turning the ones that prove valuable into durable, repeatable tools.
Coach and scale
Embed with marketers to deeply understand their workflows, goals, deliverables, tools, and pain points, and identify the highest-leverage places AI creates real leverage.
Coach marketers through a practical adoption journey, from first win to regular use to building their own workflows
Recognize patterns across individual use cases and turn one-offs into reusable playbooks, templates, and tools, documented in version control so any marketer can read, run, and extend them.
Share wins and examples to build momentum, confidence, and excitement around AI-enabled marketing work.
Extend the model beyond Demand Gen into the broader marketing organization as the capability matures.
Operate responsibly
Partner with Data, Security, and IT to keep solutions scalable, reliable, and responsible with approved AI providers, sound data handling, appropriate human review, and clear accountability for AI outputs and actions.
Track impact with the number of workflows transformed, time saved (measured before/after), adoption, maturity progression, and library reuse
Hands-on experience using AI to materially improve marketing workflows or business processes, with experience on a working prototype on a real workflow
Experience building AI-powered tools, agents, automations, custom assistants, integrations, or agent workflows, and connecting them to real data sources.
Strong understanding of marketing work, ideally across demand generation, lifecycle, paid acquisition, SEO/GEO/AEO, content, marketing operations, analytics, or growth.
The ability to quickly learn how marketers work today and identify where AI creates meaningful leverage, and the judgment to know what should and shouldn’t be automated.
A frontier mindset with the curiosity to spot where AI can do something genuinely new, not just faster, and the drive to prototype it, test it, and prove whether it holds.
A quality mindset: comfort defining evals, testing outputs, and designing the human-in-the-loop checkpoints that make AI trustworthy in production.
Strong coaching and enablement skills, with the ability to teach technical concepts to non-technical audiences and adapt to different levels of AI fluency.
Strong systems thinking with turning one-off improvements into scalable, documented patterns.
Comfort operating in ambiguity in a fast-moving field, and a habit of keeping current as models, tools, and best practices change.
Experience managing multiple stakeholders, workstreams, and priorities at once.
Excellent written and verbal communication skills.
Direct experience on a Demand Generation, Growth, Marketing Operations, Lifecycle, or Performance Marketing team.
Familiarity with modern marketing and data tooling such as HubSpot, Salesforce, Google Ads, Meta Ads, Campaign Manager 360, GA4, Google Tag Manager, AppsFlyer, Firebase, Tableau, Looker, Metabase, Cube, Webflow, or Contentful.
Familiarity with current AI development and automation tooling - the specifics change quickly, but today that includes assistants and models (Claude, ChatGPT), agentic and dev tools (Claude Code, OpenAI Codex, agent SDKs), the Model Context Protocol (MCP) for connecting agents to data and systems, orchestration and automation tools (LangGraph, n8n, Zapier, Make), eval/observability tooling, and version control (GitHub).
Experience building internal marketing tools, templates, workflows, or playbooks that were adopted by others.
Familiarity with campaign measurement, funnel analysis, experimentation, attribution, segmentation, or personalization.
Experience in change management, enablement, consulting, solutions engineering, or technical program management.
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300 a midpoint of $115,700, and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Does driving practical AI transformation for marketing teams get you excited?\n\n\n\nThen Jobber might be the place for you! We’re looking for a AI Marketing Enablement Manager to join the Demand Generation team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=23.\n\n\n\n\nTHE TEAM\n\nThe Demand Generation team helps Jobber reach and engage small home service businesses through scalable marketing programs. We partner closely with Brand, Product Marketing, Marketing Operations, Sales, Data, and Product teams to create campaigns and experiences that drive awareness, pipeline, conversion, and customer growth.\n\nThis role will sit within Demand Generation and act as a force multiplier for the marketing organization. You’ll help marketers turn ideas into execution faster, reduce repetitive work, and develop new AI-enabled ways of planning, launching, analyzing, and optimizing campaigns.\n\n\n\n\nTHE ROLE\n\nThis is a builder-and-coach role and also an ownership role. You’ll inherit an in-flight AI enablement program, which is a library of tools, agents, MCP integrations, prompts, evals, documentation, and a partially enabled team. You’ll become the internal owner who extends it, keeps it reliable, and drives adoption across Demand Generation and adjacent marketing teams.\n\nYou’ll partner with marketers across campaign strategy, lifecycle, paid acquisition, SEO, GEO/AEO, content, CRO, marketing operations, and analytics. You’ll create practical solutions yourself, then help marketers adopt, adapt, and eventually build on them independently. Because this field moves fast, part of the job is keeping our approach current as models, tools, and best practices evolve. You’re defining a capability, not maintaining a fixed toolset.\n\nAnd the ambition goes beyond doing today’s work faster. We want AI to expand what our marketing team can do at all. You will be surfacing opportunities we can’t currently see and taking on work that simply isn’t practical by hand, like analyzing every creative we’ve run to learn what truly drives performance. Efficiency is the floor; new capability is the ceiling. A core part of this role is finding those frontier use cases and turning the ones that prove valuable into things the team can rely on.\n\n\n\n\nTHE AI MARKETING ENABLEMENT MANAGER WILL:\n\n - Own the handover and the foundation\n \n - Take ownership of the assets built during our external engagement: tools, agents, MCP servers, prompts, evals, and documentation, and make sure they remain reliable, understood, and extensible after the vendor rolls off.\n \n - Own and advance the AI maturity model already in motion, moving marketers from first useful wins to regular integration to self-sufficiency, and reporting progress to leadership.\n \n - Own the marketing AI roadmap: prioritize what to build next, decide what to sunset, and set the standards and patterns the team builds against.\n\n - Build\n \n - Build AI-powered tools, agents, automations, and skills tailored to real marketing workflows - e.g. campaign planning, audience research, content development, channel execution, reporting, experimentation, and optimization.\n \n - Build and maintain integrations that connect AI to live data - e.g., MCP servers linking ad platforms, analytics, and CRM. This is so marketers can work against real data in natural language instead of exporting and reconciling by hand.\n \n - Establish quality and reliability practices: evals, regression tests, and human-in-the-loop review so tools can be trusted against real campaigns and real data, and so they don’t silently break when models or platforms change.\n\n - Expand what’s possible\n \n - Use AI to uncover opportunities the team can’t currently see: patterns across campaigns, audiences, creative, channels, and content that would be impractical to surface by hand.\n \n - Take on analysis at a scale humans can’t - e.g. evaluating hundreds of creative variants, ad transcripts, landing pages, or search terms at once to extract what’s working and why, then feeding that back into strategy.\n \n - Prototype net-new capabilities, not just faster versions of existing work: doing things we couldn’t do before, testing whether they hold, and turning the ones that prove valuable into durable, repeatable tools.\n\n - Coach and scale\n \n - Embed with marketers to deeply understand their workflows, goals, deliverables, tools, and pain points, and identify the highest-leverage places AI creates real leverage.\n \n - Coach marketers through a practical adoption journey, from first win to regular use to building their own workflows\n \n - Recognize patterns across individual use cases and turn one-offs into reusable playbooks, templates, and tools, documented in version control so any marketer can read, run, and extend them.\n \n - Share wins and examples to build momentum, confidence, and excitement around AI-enabled marketing work.\n \n - Extend the model beyond Demand Gen into the broader marketing organization as the capability matures.\n\n - Operate responsibly\n \n - Partner with Data, Security, and IT to keep solutions scalable, reliable, and responsible with approved AI providers, sound data handling, appropriate human review, and clear accountability for AI outputs and actions.\n \n - Track impact with the number of workflows transformed, time saved (measured before/after), adoption, maturity progression, and library reuse\n\n\n\n\nTO BE SUCCESSFUL, YOU SHOULD HAVE:\n\n - Hands-on experience using AI to materially improve marketing workflows or business processes, with experience on a working prototype on a real workflow\n\n - Experience building AI-powered tools, agents, automations, custom assistants, integrations, or agent workflows, and connecting them to real data sources.\n\n - Strong understanding of marketing work, ideally across demand generation, lifecycle, paid acquisition, SEO/GEO/AEO, content, marketing operations, analytics, or growth.\n\n - The ability to quickly learn how marketers work today and identify where AI creates meaningful leverage, and the judgment to know what should and shouldn’t be automated.\n\n - A frontier mindset with the curiosity to spot where AI can do something genuinely new, not just faster, and the drive to prototype it, test it, and prove whether it holds.\n\n - A quality mindset: comfort defining evals, testing outputs, and designing the human-in-the-loop checkpoints that make AI trustworthy in production.\n\n - Strong coaching and enablement skills, with the ability to teach technical concepts to non-technical audiences and adapt to different levels of AI fluency.\n\n - Strong systems thinking with turning one-off improvements into scalable, documented patterns.\n\n - Comfort operating in ambiguity in a fast-moving field, and a habit of keeping current as models, tools, and best practices change.\n\n - Experience managing multiple stakeholders, workstreams, and priorities at once.\n\n - Excellent written and verbal communication skills.\n\n\nIT WOULD BE REALLY GREAT IF YOU HAD:\n\n - Direct experience on a Demand Generation, Growth, Marketing Operations, Lifecycle, or Performance Marketing team.\n\n - Familiarity with modern marketing and data tooling such as HubSpot, Salesforce, Google Ads, Meta Ads, Campaign Manager 360, GA4, Google Tag Manager, AppsFlyer, Firebase, Tableau, Looker, Metabase, Cube, Webflow, or Contentful.\n\n - Familiarity with current AI development and automation tooling - the specifics change quickly, but today that includes assistants and models (Claude, ChatGPT), agentic and dev tools (Claude Code, OpenAI Codex, agent SDKs), the Model Context Protocol (MCP) for connecting agents to data and systems, orchestration and automation tools (LangGraph, n8n, Zapier, Make), eval/observability tooling, and version control (GitHub).\n\n - Experience building internal marketing tools, templates, workflows, or playbooks that were adopted by others.\n\n - Familiarity with campaign measurement, funnel analysis, experimentation, attribution, segmentation, or personalization.\n\n - Experience in change management, enablement, consulting, solutions engineering, or technical program management.\n\n\n\n\nLOCATION:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\n\n\n\nCOMPENSATION:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300 a midpoint of $115,700, and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"0f6d8e04-1709-4b72-81a0-404df75fdf5b","title":"People Business Partner","department":"People","team":"People","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-08-28T12:49:25.806+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/0f6d8e04-1709-4b72-81a0-404df75fdf5b","applyUrl":"https://jobs.ashbyhq.com/jobber/0f6d8e04-1709-4b72-81a0-404df75fdf5b/application","descriptionHtml":"Then Jobber might be the place for you! We’re looking for a People Business Partner to be part of our People department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
The People team builds the environment where Jobberinos do their best work: how people are hired, onboarded, grown, paid, and supported when life gets complicated.
We are a small team, which means a lot of ground to cover and real ownership of it. You are closely embedded in the business and find out quickly when something worked. You’ll work at two altitudes: strategic (the diagnosis and the advice) and execution (the documentation and the follow-through that makes it better next time). AI is how we cover both, and we are rebuilding the way this team works around it rather than running it as a side project.
The role:
Reporting to the Senior Manager, People, the People Business Partner is an intermediate level role embedded in a business unit, and the person leaders go to when they need both practical and strategic support. You adapt frameworks to the situation in front of you, and where there is no precedent, you build the approach. You work independently and check in on the decisions that matter.
This is a hands-on role at both ends of the range. You will partner directly with the senior leaders and executives who run your group, bringing them a recommendation rather than a question. You will spend time coaching managers who are leading people for the first time, becoming their essential partner as they learn, and you will also spend real time on leave administration, performance documentation, and employee relations case management. This role provides a great balance for someone who wants both the strategy and the execution.
You will build for where Jobber is going, not just where it is. Structures will change, manager expectations will shift, and AI will change what a team can do. With your strong business knowledge, you will bring forward your viewpoint to influence the department's health and success.
The People Business Partner will:
Know your group's strategy, structure, and drivers well enough to build a people agenda that gets ahead of capability, engagement, retention, and succession risk.
Advise managers and senior leaders across performance, development, compensation, team structure, and change. Communicate for leaders who do not know People, and persuade where you need to.
Coach first-time and early-tenure managers through the hard parts of people leadership. Leaving them more capable and equipped to lead afterward.
Identify when the same question keeps returning, and build the guidance once to multiply your impact and allow managers to be self-sufficient.
Run performance management end to end: expectations, documentation standards, improvement plans, and the difficult conversations and exits that follow.
Bring judgment to talent review and compensation cycles: calibration, leveling, promotions, and succession gaps named before someone resigns.
Own the employee lifecycle for your group: leaves, accommodations, return to work, internal moves, and exits, including the administration and coordination with managers, payroll, and providers that keeps it accurate and humane.
Manage employee relations independently, including ambiguous and legally sensitive cases, with a firm grip on employment legislation and clear escalation when it is warranted.
Assess structures, spans of control, and decision rights when performance or growth raises structural questions. Identify a people problem from a design problem, and support leaders through the changes that follow.
Track leading indicators across engagement, performance, and retention, run your group's listening cycles, and turn results into action plans leaders commit to.
Drive people initiatives end to end. Adapt an existing program where one fits, build the approach where nothing does.
Use AI in the work, not around it. Delegate research and drafting to agents so your time goes to judgment, analyze your group's data to arrive at leadership conversations with a point of view, and pressure test your recommendations before you take them forward.
Bring forward the gaps. When a manual process or documentation hole keeps generating the same escalation, propose what should replace it.
Partner with Talent Development, Total Rewards, and Talent Attraction so your group gets one answer, not three. Stay current on where People practice and tech are heading, and bring what works back to the PBP team, because the pattern you found almost always exists elsewhere.
To be successful, you should have:
A proven track record of advising and influencing senior leaders and executives, including the ones who needed persuading and who did not arrive with the problem framed. Ideally somewhere that was growing while you were there.
Performance management and employee relations experience you can speak to specifically, including the cases that did not go the way you planned.
Experience running performance and compensation cycles end to end for a multi-team group, not supporting someone else's.
A working understanding of employment legislation and how it applies to our business. When we expand into new regions, you get yourself up to speed quickly.
Real AI fluency. You can point to work you do differently now than a year ago, and to something you have built or automated yourself.
Comfort with the administrative side. Getting the documentation, systems, and detail right matters to the person on the other end.
Credibility that comes from following through. You do what you say, which is why leaders trust you with the hard things.
Strong written and verbal communication. You can prepare a brief for leadership and deliver content at a department All Hands.
The resilience to keep moving when the situation is messy and the answer is not obvious yet.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700, and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"DO YOU WANT TO SUPPORT JOBBERINO'S TO DO THEIR BEST WORK?\n\nThen Jobber might be the place for you! We’re looking for a People Business Partner to be part of our People department.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nThe team:\n\nThe People team builds the environment where Jobberinos do their best work: how people are hired, onboarded, grown, paid, and supported when life gets complicated.\n\nWe are a small team, which means a lot of ground to cover and real ownership of it. You are closely embedded in the business and find out quickly when something worked. You’ll work at two altitudes: strategic (the diagnosis and the advice) and execution (the documentation and the follow-through that makes it better next time). AI is how we cover both, and we are rebuilding the way this team works around it rather than running it as a side project.\n\nThe role:\n\nReporting to the Senior Manager, People, the People Business Partner is an intermediate level role embedded in a business unit, and the person leaders go to when they need both practical and strategic support. You adapt frameworks to the situation in front of you, and where there is no precedent, you build the approach. You work independently and check in on the decisions that matter.\n\nThis is a hands-on role at both ends of the range. You will partner directly with the senior leaders and executives who run your group, bringing them a recommendation rather than a question. You will spend time coaching managers who are leading people for the first time, becoming their essential partner as they learn, and you will also spend real time on leave administration, performance documentation, and employee relations case management. This role provides a great balance for someone who wants both the strategy and the execution.\n\nYou will build for where Jobber is going, not just where it is. Structures will change, manager expectations will shift, and AI will change what a team can do. With your strong business knowledge, you will bring forward your viewpoint to influence the department's health and success.\n\nThe People Business Partner will: \n\n - Know your group's strategy, structure, and drivers well enough to build a people agenda that gets ahead of capability, engagement, retention, and succession risk.\n\n - Advise managers and senior leaders across performance, development, compensation, team structure, and change. Communicate for leaders who do not know People, and persuade where you need to.\n\n - Coach first-time and early-tenure managers through the hard parts of people leadership. Leaving them more capable and equipped to lead afterward.\n\n - Identify when the same question keeps returning, and build the guidance once to multiply your impact and allow managers to be self-sufficient.\n\n - Run performance management end to end: expectations, documentation standards, improvement plans, and the difficult conversations and exits that follow.\n\n - Bring judgment to talent review and compensation cycles: calibration, leveling, promotions, and succession gaps named before someone resigns.\n\n - Own the employee lifecycle for your group: leaves, accommodations, return to work, internal moves, and exits, including the administration and coordination with managers, payroll, and providers that keeps it accurate and humane.\n\n - Manage employee relations independently, including ambiguous and legally sensitive cases, with a firm grip on employment legislation and clear escalation when it is warranted.\n\n - Assess structures, spans of control, and decision rights when performance or growth raises structural questions. Identify a people problem from a design problem, and support leaders through the changes that follow.\n\n - Track leading indicators across engagement, performance, and retention, run your group's listening cycles, and turn results into action plans leaders commit to.\n\n - Drive people initiatives end to end. Adapt an existing program where one fits, build the approach where nothing does.\n\n - Use AI in the work, not around it. Delegate research and drafting to agents so your time goes to judgment, analyze your group's data to arrive at leadership conversations with a point of view, and pressure test your recommendations before you take them forward.\n\n - Bring forward the gaps. When a manual process or documentation hole keeps generating the same escalation, propose what should replace it.\n\n - Partner with Talent Development, Total Rewards, and Talent Attraction so your group gets one answer, not three. Stay current on where People practice and tech are heading, and bring what works back to the PBP team, because the pattern you found almost always exists elsewhere.\n\nTo be successful, you should have:\n\n - A proven track record of advising and influencing senior leaders and executives, including the ones who needed persuading and who did not arrive with the problem framed. Ideally somewhere that was growing while you were there.\n\n - Performance management and employee relations experience you can speak to specifically, including the cases that did not go the way you planned.\n\n - Experience running performance and compensation cycles end to end for a multi-team group, not supporting someone else's.\n\n - A working understanding of employment legislation and how it applies to our business. When we expand into new regions, you get yourself up to speed quickly.\n\n - Real AI fluency. You can point to work you do differently now than a year ago, and to something you have built or automated yourself.\n\n - Comfort with the administrative side. Getting the documentation, systems, and detail right matters to the person on the other end.\n\n - Credibility that comes from following through. You do what you say, which is why leaders trust you with the hard things.\n\n - Strong written and verbal communication. You can prepare a brief for leadership and deliver content at a department All Hands.\n\n - The resilience to keep moving when the situation is messy and the answer is not obvious yet.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700, and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nLocation: \n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"cc3811a1-5038-4af8-adb7-1c5544c1a7fb","title":"Partner Marketing Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-08-14T16:02:02.076+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/cc3811a1-5038-4af8-adb7-1c5544c1a7fb","applyUrl":"https://jobs.ashbyhq.com/jobber/cc3811a1-5038-4af8-adb7-1c5544c1a7fb/application","descriptionHtml":"Then Jobber might be the place for you. We’re looking for a Partner Marketing Manager to join our Product Marketing team and help shape and execute go-to-market programs across our technology and channel partner ecosystem.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
At Jobber, we believe great software works better together. Small businesses rely on a growing ecosystem of tools to run and grow their businesses, and partnerships help connect those tools into a seamless customer experience.
The Partner Marketing function sits within Product Marketing and helps bring Jobber’s growing network of 1,000+ partners to market, including 100+ app integrations available through the Jobber App Marketplace, as well as franchise, referral, and association partners.
Through co-marketing and go-to-market programs, we help customers discover and adopt valuable partner solutions while driving integration adoption and partner-sourced growth.
The role:
As a Partner Marketing Manager at Jobber, you’ll own partner marketing programs that drive customer adoption, partner growth, and business impact across Jobber’s ecosystem.
While you’ll support partner marketing across Jobber’s ecosystem, a significant focus today is growing awareness and adoption of integrations available through the Jobber App Marketplace. You’ll collaborate with partners such as Google, Zapier, Gusto, The Home Depot, and others to bring joint initiatives to market, while also supporting franchise, referral, and association partnerships that contribute to customer acquisition, partner-sourced growth, and ecosystem expansion.
Success in this role means increasing integration adoption, driving partner-sourced revenue growth, and building scalable programs that strengthen Jobber’s partner ecosystem.
The Partner Marketing Manager will:
Develop and execute go-to-market strategies for partnership initiatives, including co-marketing campaigns, product launches, content, events, marketplace promotions, and demand generation programs.
Build and manage partner relationships, collaborating on joint marketing plans, co-marketing programs, and growth initiatives that create value for customers, partners, and Jobber.
Develop positioning, messaging, enablement resources, and go-to-market assets that clearly communicate the value of partner solutions and integrations.
Partner with teams across Product, Partnerships, Sales, Marketing, Enablement, and Design to bring partner initiatives to market and improve how customers discover and adopt partner solutions.
Gather customer, partner, competitive, and market insights to identify growth opportunities, inform strategy, and strengthen partner programs.
Own partner marketing performance metrics, including integration adoption, marketplace engagement, partner-sourced pipeline and revenue, and campaign performance, and use data to optimize programs and drive business impact.
To be successful you should have:
4+ years of experience in partner marketing, product marketing, ecosystem marketing, or a related B2B SaaS go-to-market role.
Experience supporting go-to-market initiatives for technology integrations, platform ecosystems, app marketplaces, or strategic technology partnerships.
Proven track record of developing and executing co-marketing programs with external partners.
Strong positioning and messaging skills — you can translate integrations and partner solutions into clear, compelling customer value.
Experience building and executing integrated marketing campaigns across multiple channels.
Strong program management skills and the ability to manage multiple initiatives simultaneously.
Strong stakeholder and relationship management skills; you’re comfortable working cross-functionally and directly with external partners.
Excellent written and verbal communication skills.
Data-driven mindset — you use performance data and customer insights to guide decisions and improve outcomes.
Ability to work independently, stay organized, and move projects forward in a fast-paced environment.
Willingness to travel occasionally for partner events.
Nice to haves
Experience working at a SaaS platform where third-party integrations are a core part of the customer experience.
Experience supporting franchise networks, referral partner programs, associations, or other channel partnership models.
Familiarity with app marketplace ecosystems, partner portals, developer programs, or ecosystem growth strategies.
Experience with partner ecosystem tools (e.g. Crossbeam) and partner attribution methodologies.
Experience working in a fast-growing company.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700 and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"DO YOU THRIVE AT THE INTERSECTION OF PARTNERSHIPS AND MARKETING — BUILDING PROGRAMS THAT DRIVE PRODUCT ADOPTION, PARTNER GROWTH, AND MEASURABLE BUSINESS IMPACT?\n\n\n\nThen Jobber might be the place for you. We’re looking for a Partner Marketing Manager to join our Product Marketing team and help shape and execute go-to-market programs across our technology and channel partner ecosystem.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=ahVf4AjYlh4.\n\n\n\nThe team:\n\nAt Jobber, we believe great software works better together. Small businesses rely on a growing ecosystem of tools to run and grow their businesses, and partnerships help connect those tools into a seamless customer experience.\n\nThe Partner Marketing function sits within Product Marketing and helps bring Jobber’s growing network of 1,000+ partners to market, including 100+ app integrations available through the Jobber App Marketplace, as well as franchise, referral, and association partners.\n\nThrough co-marketing and go-to-market programs, we help customers discover and adopt valuable partner solutions while driving integration adoption and partner-sourced growth.\n\n\n\nThe role:\n\nAs a Partner Marketing Manager at Jobber, you’ll own partner marketing programs that drive customer adoption, partner growth, and business impact across Jobber’s ecosystem.\n\nWhile you’ll support partner marketing across Jobber’s ecosystem, a significant focus today is growing awareness and adoption of integrations available through the Jobber App Marketplace. You’ll collaborate with partners such as Google, Zapier, Gusto, The Home Depot, and others to bring joint initiatives to market, while also supporting franchise, referral, and association partnerships that contribute to customer acquisition, partner-sourced growth, and ecosystem expansion.\n\nSuccess in this role means increasing integration adoption, driving partner-sourced revenue growth, and building scalable programs that strengthen Jobber’s partner ecosystem.\n\n\n\nThe Partner Marketing Manager will:\n\n - Develop and execute go-to-market strategies for partnership initiatives, including co-marketing campaigns, product launches, content, events, marketplace promotions, and demand generation programs.\n\n - Build and manage partner relationships, collaborating on joint marketing plans, co-marketing programs, and growth initiatives that create value for customers, partners, and Jobber.\n\n - Develop positioning, messaging, enablement resources, and go-to-market assets that clearly communicate the value of partner solutions and integrations.\n\n - Partner with teams across Product, Partnerships, Sales, Marketing, Enablement, and Design to bring partner initiatives to market and improve how customers discover and adopt partner solutions.\n\n - Gather customer, partner, competitive, and market insights to identify growth opportunities, inform strategy, and strengthen partner programs.\n\n - Own partner marketing performance metrics, including integration adoption, marketplace engagement, partner-sourced pipeline and revenue, and campaign performance, and use data to optimize programs and drive business impact.\n\n\n\nTo be successful you should have:\n\n - 4+ years of experience in partner marketing, product marketing, ecosystem marketing, or a related B2B SaaS go-to-market role.\n\n - Experience supporting go-to-market initiatives for technology integrations, platform ecosystems, app marketplaces, or strategic technology partnerships.\n\n - Proven track record of developing and executing co-marketing programs with external partners.\n\n - Strong positioning and messaging skills — you can translate integrations and partner solutions into clear, compelling customer value.\n\n - Experience building and executing integrated marketing campaigns across multiple channels.\n\n - Strong program management skills and the ability to manage multiple initiatives simultaneously.\n\n - Strong stakeholder and relationship management skills; you’re comfortable working cross-functionally and directly with external partners.\n\n - Excellent written and verbal communication skills.\n\n - Data-driven mindset — you use performance data and customer insights to guide decisions and improve outcomes.\n\n - Ability to work independently, stay organized, and move projects forward in a fast-paced environment.\n\n - Willingness to travel occasionally for partner events.\n\nNice to haves\n\n - Experience working at a SaaS platform where third-party integrations are a core part of the customer experience.\n\n - Experience supporting franchise networks, referral partner programs, associations, or other channel partnership models.\n\n - Familiarity with app marketplace ecosystems, partner portals, developer programs, or ecosystem growth strategies.\n\n - Experience with partner ecosystem tools (e.g. Crossbeam) and partner attribution methodologies.\n\n - Experience working in a fast-growing company.\n\n\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700 and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\n\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"5c3b8b59-1b62-4981-b7b6-4d49298840b4","title":"Manager, Customer Analytics (Sales & Marketing)","department":"Strategy & Analytics","team":"Strategy & Analytics","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-08-31T14:22:49.476+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/5c3b8b59-1b62-4981-b7b6-4d49298840b4","applyUrl":"https://jobs.ashbyhq.com/jobber/5c3b8b59-1b62-4981-b7b6-4d49298840b4/application","descriptionHtml":"Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber, they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The Team
Analytics sits within Jobber’s Strategy & Analytics department, Jobber’s internal consulting team and decision-support mechanism that connects data and business insight with the rest of the organization. Analytics is a central function that exists to drive business outcomes across Jobber’s ecosystem.
The Role
Jobber is looking for a Manager, Customer Analytics (Sales & Marketing) to lead the analytics function supporting our Marketing & Channels and Sales & Partnerships pods. Reporting to the Senior Manager, Customer Analytics, this leader will manage a team of analysts and partner closely with Directors, Senior Directors, and VPs across Demand Generation, Brand Marketing & Communications, Sales, Partnerships, MarketingOps, SalesOps, and Finance.
In this role, you will set the technical, methodological, and strategic direction for high-impact Sales and Marketing analytics. You will own the measurement infrastructure that helps Jobber connect acquisition investment to subscription revenue growth, understand marketing effectiveness, evaluate channel and partnership performance, and improve visibility into CAC, LTV, payback, sales efficiency, revenue funnel performance, and go-to-market ROI.
This role requires a leader who combines strong people leadership, hands-on technical depth, and deep Sales and Marketing domain expertise. You will build trusted relationships with senior leaders, raise the bar for analytical quality, and develop analysts who can translate rigorous measurement into better growth decisions.
You will also help Jobber advance Analytics 2.0 in practice by using self-serve analytics, automation, responsible AI, and agentic workflows to scale trusted decision support and create more capacity for strategic, high-judgment analytical work.
Team Leadership & Analytics Operating Model
Hire, onboard, lead, coach, and develop a high-performing team of analysts supporting Demand Generation, Brand Marketing & Communications, Sales, and Partnerships, setting clear expectations and building the team’s capabilities as Jobber’s Sales and Marketing analytics needs scale.
Establish a clear engagement and prioritization model for Sales and Marketing Analytics, creating scalable operating rhythms that balance strategic analysis, recurring reporting, cross-functional initiatives, self-serve enablement, and ad hoc stakeholder needs.
Build a culture of analytical excellence, high accountability, curiosity, strong QA, documentation, peer review, business ownership, and continuous improvement.
Partner with Analytics Engineering, BI, Data Science, Data Engineering, MarketingOps, and SalesOps to strengthen the data foundation, metric definitions, reporting infrastructure, and governed datasets that support Sales and Marketing decision-making.
Sales & Marketing Analytics Strategy
Lead the analytics roadmap across Jobber’s Marketing & Channels and Sales & Partnerships pods, ensuring the team is focused on the highest-impact opportunities across customer acquisition, demand generation, sales productivity, channel performance, partnership growth, and revenue efficiency.
Partner with Sales and Marketing leadership to define success metrics, identify growth opportunities, evaluate strategic bets, and translate ambiguous business questions into clear analytical approaches and actionable recommendations.
Help Jobber understand not just what is happening across the go-to-market funnel, but why it is happening, what it means, and what leaders should do next.
Performance Marketing, Demand Generation & Channel Measurement
Define and evolve Jobber’s marketing measurement framework across Marketing Mix Modelling (MMM), Multi-Touch Attribution (MTA), incrementality, experimentation, and forecasting, ensuring these methods work together as a unified system for decision-making rather than as siloed tools.
Lead the design and operationalization of advanced marketing measurement approaches, including MMM, MTA, incrementality testing, spend efficiency curves, saturation analysis, and diminishing returns modelling, connecting marketing and channel investment to subscription revenue, CAC, payback, LTV, pipeline quality, and long-term customer value.
Set standards for how analysts select, build, quality-assure, and interpret advanced measurement methods, including when to use MMM, MTA, incrementality testing, causal inference, forecasting, or simpler diagnostic approaches.
Partner with Performance Marketing, Demand Generation, Brand Marketing & Communications, Partnerships, Finance, and MarketingOps to evaluate spend efficiency, channel mix, conversion quality, saturation, diminishing returns, and budget allocation trade-offs, including scenario analysis ahead of planning cycles.
Sales, Partnerships & Revenue Funnel Analytics
Lead analytics that help Sales and Partnerships leaders understand funnel health, lead quality, conversion performance, rep and team productivity, pipeline creation, sales-assisted revenue, partner/referral performance, and opportunities to improve go-to-market efficiency.
Build frameworks, dashboards, models, and decision-support tools that help leaders monitor performance, diagnose issues, and make better planning, resourcing, and prioritization decisions.
Connect sales and marketing performance into a unified view of acquisition economics, helping Jobber understand how demand, channel mix, sales motion, and customer quality translate into durable revenue growth.
Executive Influence & Storytelling
Bring an analytical perspective to growth strategy, planning, investment decisions, and operating reviews with Directors, Senior Directors, VPs, and cross-functional leaders.
Translate complex analytical work into clear narratives, trade-offs, and recommendations that senior leaders can act on.
Analytics 2.0 & AI-Powered Decision Support
Contribute to Jobber’s Analytics 2.0 roadmap by identifying where AI, ML, automation, and agentic analytics can accelerate Sales and Marketing measurement, forecasting, diagnostics, storytelling, and self-serve decision support.
Partner with Analytics Engineering, BI, Data Science, and Data Engineering to operationalize AI-assisted workflows and analytics agents for anomaly detection, campaign diagnostics, forecasting, attribution, causal inference, narrative generation, documentation, and QA.
Champion governed self-serve analytics and trusted metrics so Sales and Marketing leaders can answer recurring performance questions without routing every request through an analyst, while preserving analytical quality and clear ownership.
Help analysts adopt AI responsibly, validating outputs, understanding limitations, documenting methods, and using automation to create more capacity for strategic modelling and business influence.
Sales & Marketing Analytics Expertise
Deep experience in Sales, Marketing, Growth, Revenue, Demand Generation, Performance Marketing, Channels, Partnerships, or GTM analytics, ideally in a high-growth SaaS or subscription business.
Strong understanding of customer acquisition economics, including CAC, LTV, payback period, funnel conversion, pipeline quality, channel performance, sales efficiency, partner/referral performance, and subscription revenue growth.
Deep, hands-on experience with marketing and GTM measurement approaches, including attribution, incrementality testing, experimentation, forecasting, budget allocation, and the practical limitations of each method.
Experience helping senior Sales and Marketing leaders define success metrics, evaluate performance, diagnose growth opportunities, and make better decisions across the go-to-market funnel.
Familiarity with marketing, sales, CRM, ad platform, lifecycle, partnerships, and revenue funnel data, including paid search, paid social, organic, referral, brand, partnerships, lifecycle marketing, and platform-specific measurement constraints from tools such as Google Ads, Meta, and programmatic ad platforms.
Hands-on experience building or significantly contributing to advanced marketing measurement approaches such as Marketing Mix Modelling, Multi-Touch Attribution, incrementality experiments, geo or matched-market tests, synthetic control, spend efficiency curves, or causal inference methods, with the judgment to evaluate, challenge, and improve vendor or platform-reported outputs.
Technical & Methodological Skills
Expert-level SQL skills, with the ability to work across complex data structures, build analytical datasets, and review analytical logic with confidence.
Strong hands-on analytical skills, including performance measurement, exploratory analysis, cohort analysis, impact evaluation, experimentation, forecasting, scenario analysis, segmentation, predictive modelling, and causal inference techniques such as difference-in-differences, synthetic control, propensity score matching, or regression discontinuity.
Strong proficiency in Python or R for modelling, automation, statistical analysis, and productionized analytics workflows; experience with MMM libraries or statistical modelling frameworks such as Robyn, Meridian, PyMC-Marketing, Bayesian modelling frameworks, or equivalent tools is a strong asset.
Strong statistical judgment, including comfort with confidence intervals, effect size estimation, variance, seasonality, bias, model uncertainty, and balancing analytical rigour with pragmatic business decision-making.
Experience with modern data stacks and BI tools such as dbt, Snowflake, Redshift, Looker, Tableau, or similar platforms, with a strong ability to build scalable, trusted reporting and decision-support assets.
Business & Leadership Skills
Proven experience as a people leader in analytics, with a strong track record of developing, coaching, and empowering high-performing analysts.
Strong strategic judgment, with the ability to shape priorities, influence senior leaders, and connect analytical work to company-level growth outcomes.
Experience owning an analytics roadmap in a fast-moving environment with competing stakeholder needs and high-impact business decisions.
Excellent stakeholder management skills, with the ability to build trust, clarify ambiguous asks, manage trade-offs, and influence Directors, Senior Directors, VPs, and cross-functional leaders through data-backed recommendations.
Exceptional communication and storytelling skills, with the ability to translate complex analysis, uncertainty, and trade-offs into clear executive-ready narratives.
Demonstrated ability to lead AI-assisted analytics adoption across a team, including identifying high-value use cases, setting QA and governance expectations, validating outputs, improving documentation, accelerating analysis, and helping analysts use AI to deliver better decision support without compromising quality.
You are a strategic analytics leader who can operate at multiple altitudes. You can zoom into technical details when needed, but you always connect the work back to business decisions and outcomes.
You are a strong people leader who creates clarity, raises the bar, and helps analysts do the best work of their careers.
You are proactive and resourceful. You do not wait to be handed perfectly formed questions; you identify the highest-value problems, frame the trade-offs, and guide stakeholders toward better decisions.
You are deeply curious about Sales and Marketing performance. You want to understand what drives acquisition, conversion, channel effectiveness, sales efficiency, partnership growth, and long-term customer value.
You hold a high bar for analytical quality and measurement rigour, while staying pragmatic about what is useful, deployable, and decision-relevant in a real business environment.
You communicate with clarity and confidence, especially when explaining uncertainty, trade-offs, and imperfect evidence to senior stakeholders.
You are comfortable making trade-offs visible. You know how to say yes to the highest-impact work while helping stakeholders understand what must be deprioritized.
You are excited by Analytics 2.0. You see emerging tools and operating models as ways to redesign how analytics teams deliver trusted, scalable decision support, not just as productivity shortcuts.
Location
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $139,370, a midpoint of $199,100, and a maximum salary of $228,965, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ABOUT JOBBER\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber, they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\n\n\nThe Team\n\nAnalytics sits within Jobber’s Strategy & Analytics department, Jobber’s internal consulting team and decision-support mechanism that connects data and business insight with the rest of the organization. Analytics is a central function that exists to drive business outcomes across Jobber’s ecosystem.\n\n\n\nThe Role\n\nJobber is looking for a Manager, Customer Analytics (Sales & Marketing) to lead the analytics function supporting our Marketing & Channels and Sales & Partnerships pods. Reporting to the Senior Manager, Customer Analytics, this leader will manage a team of analysts and partner closely with Directors, Senior Directors, and VPs across Demand Generation, Brand Marketing & Communications, Sales, Partnerships, MarketingOps, SalesOps, and Finance.\n\nIn this role, you will set the technical, methodological, and strategic direction for high-impact Sales and Marketing analytics. You will own the measurement infrastructure that helps Jobber connect acquisition investment to subscription revenue growth, understand marketing effectiveness, evaluate channel and partnership performance, and improve visibility into CAC, LTV, payback, sales efficiency, revenue funnel performance, and go-to-market ROI.\n\nThis role requires a leader who combines strong people leadership, hands-on technical depth, and deep Sales and Marketing domain expertise. You will build trusted relationships with senior leaders, raise the bar for analytical quality, and develop analysts who can translate rigorous measurement into better growth decisions.\n\nYou will also help Jobber advance Analytics 2.0 in practice by using self-serve analytics, automation, responsible AI, and agentic workflows to scale trusted decision support and create more capacity for strategic, high-judgment analytical work.\n\n\n\n \n\n\nWHAT YOU'LL OWN\n\nTeam Leadership & Analytics Operating Model\n\n - Hire, onboard, lead, coach, and develop a high-performing team of analysts supporting Demand Generation, Brand Marketing & Communications, Sales, and Partnerships, setting clear expectations and building the team’s capabilities as Jobber’s Sales and Marketing analytics needs scale.\n\n - Establish a clear engagement and prioritization model for Sales and Marketing Analytics, creating scalable operating rhythms that balance strategic analysis, recurring reporting, cross-functional initiatives, self-serve enablement, and ad hoc stakeholder needs.\n\n - Build a culture of analytical excellence, high accountability, curiosity, strong QA, documentation, peer review, business ownership, and continuous improvement.\n\n - Partner with Analytics Engineering, BI, Data Science, Data Engineering, MarketingOps, and SalesOps to strengthen the data foundation, metric definitions, reporting infrastructure, and governed datasets that support Sales and Marketing decision-making.\n\nSales & Marketing Analytics Strategy\n\n - Lead the analytics roadmap across Jobber’s Marketing & Channels and Sales & Partnerships pods, ensuring the team is focused on the highest-impact opportunities across customer acquisition, demand generation, sales productivity, channel performance, partnership growth, and revenue efficiency.\n\n - Partner with Sales and Marketing leadership to define success metrics, identify growth opportunities, evaluate strategic bets, and translate ambiguous business questions into clear analytical approaches and actionable recommendations.\n\n - Help Jobber understand not just what is happening across the go-to-market funnel, but why it is happening, what it means, and what leaders should do next.\n\nPerformance Marketing, Demand Generation & Channel Measurement\n\n - Define and evolve Jobber’s marketing measurement framework across Marketing Mix Modelling (MMM), Multi-Touch Attribution (MTA), incrementality, experimentation, and forecasting, ensuring these methods work together as a unified system for decision-making rather than as siloed tools.\n\n - Lead the design and operationalization of advanced marketing measurement approaches, including MMM, MTA, incrementality testing, spend efficiency curves, saturation analysis, and diminishing returns modelling, connecting marketing and channel investment to subscription revenue, CAC, payback, LTV, pipeline quality, and long-term customer value.\n\n - Set standards for how analysts select, build, quality-assure, and interpret advanced measurement methods, including when to use MMM, MTA, incrementality testing, causal inference, forecasting, or simpler diagnostic approaches.\n\n - Partner with Performance Marketing, Demand Generation, Brand Marketing & Communications, Partnerships, Finance, and MarketingOps to evaluate spend efficiency, channel mix, conversion quality, saturation, diminishing returns, and budget allocation trade-offs, including scenario analysis ahead of planning cycles.\n\nSales, Partnerships & Revenue Funnel Analytics\n\n - Lead analytics that help Sales and Partnerships leaders understand funnel health, lead quality, conversion performance, rep and team productivity, pipeline creation, sales-assisted revenue, partner/referral performance, and opportunities to improve go-to-market efficiency.\n\n - Build frameworks, dashboards, models, and decision-support tools that help leaders monitor performance, diagnose issues, and make better planning, resourcing, and prioritization decisions.\n\n - Connect sales and marketing performance into a unified view of acquisition economics, helping Jobber understand how demand, channel mix, sales motion, and customer quality translate into durable revenue growth.\n\nExecutive Influence & Storytelling\n\n - Bring an analytical perspective to growth strategy, planning, investment decisions, and operating reviews with Directors, Senior Directors, VPs, and cross-functional leaders.\n\n - Translate complex analytical work into clear narratives, trade-offs, and recommendations that senior leaders can act on.\n\nAnalytics 2.0 & AI-Powered Decision Support\n\n - Contribute to Jobber’s Analytics 2.0 roadmap by identifying where AI, ML, automation, and agentic analytics can accelerate Sales and Marketing measurement, forecasting, diagnostics, storytelling, and self-serve decision support.\n\n - Partner with Analytics Engineering, BI, Data Science, and Data Engineering to operationalize AI-assisted workflows and analytics agents for anomaly detection, campaign diagnostics, forecasting, attribution, causal inference, narrative generation, documentation, and QA.\n\n - Champion governed self-serve analytics and trusted metrics so Sales and Marketing leaders can answer recurring performance questions without routing every request through an analyst, while preserving analytical quality and clear ownership.\n\n - Help analysts adopt AI responsibly, validating outputs, understanding limitations, documenting methods, and using automation to create more capacity for strategic modelling and business influence.\n\n \n\n\nWHAT YOU BRING\n\nSales & Marketing Analytics Expertise\n\n - Deep experience in Sales, Marketing, Growth, Revenue, Demand Generation, Performance Marketing, Channels, Partnerships, or GTM analytics, ideally in a high-growth SaaS or subscription business.\n\n - Strong understanding of customer acquisition economics, including CAC, LTV, payback period, funnel conversion, pipeline quality, channel performance, sales efficiency, partner/referral performance, and subscription revenue growth.\n\n - Deep, hands-on experience with marketing and GTM measurement approaches, including attribution, incrementality testing, experimentation, forecasting, budget allocation, and the practical limitations of each method.\n\n - Experience helping senior Sales and Marketing leaders define success metrics, evaluate performance, diagnose growth opportunities, and make better decisions across the go-to-market funnel.\n\n - Familiarity with marketing, sales, CRM, ad platform, lifecycle, partnerships, and revenue funnel data, including paid search, paid social, organic, referral, brand, partnerships, lifecycle marketing, and platform-specific measurement constraints from tools such as Google Ads, Meta, and programmatic ad platforms.\n\n - Hands-on experience building or significantly contributing to advanced marketing measurement approaches such as Marketing Mix Modelling, Multi-Touch Attribution, incrementality experiments, geo or matched-market tests, synthetic control, spend efficiency curves, or causal inference methods, with the judgment to evaluate, challenge, and improve vendor or platform-reported outputs.\n\nTechnical & Methodological Skills\n\n - Expert-level SQL skills, with the ability to work across complex data structures, build analytical datasets, and review analytical logic with confidence.\n\n - Strong hands-on analytical skills, including performance measurement, exploratory analysis, cohort analysis, impact evaluation, experimentation, forecasting, scenario analysis, segmentation, predictive modelling, and causal inference techniques such as difference-in-differences, synthetic control, propensity score matching, or regression discontinuity.\n\n - Strong proficiency in Python or R for modelling, automation, statistical analysis, and productionized analytics workflows; experience with MMM libraries or statistical modelling frameworks such as Robyn, Meridian, PyMC-Marketing, Bayesian modelling frameworks, or equivalent tools is a strong asset.\n\n - Strong statistical judgment, including comfort with confidence intervals, effect size estimation, variance, seasonality, bias, model uncertainty, and balancing analytical rigour with pragmatic business decision-making.\n\n - Experience with modern data stacks and BI tools such as dbt, Snowflake, Redshift, Looker, Tableau, or similar platforms, with a strong ability to build scalable, trusted reporting and decision-support assets.\n\nBusiness & Leadership Skills\n\n - Proven experience as a people leader in analytics, with a strong track record of developing, coaching, and empowering high-performing analysts.\n\n - Strong strategic judgment, with the ability to shape priorities, influence senior leaders, and connect analytical work to company-level growth outcomes.\n\n - Experience owning an analytics roadmap in a fast-moving environment with competing stakeholder needs and high-impact business decisions.\n\n - Excellent stakeholder management skills, with the ability to build trust, clarify ambiguous asks, manage trade-offs, and influence Directors, Senior Directors, VPs, and cross-functional leaders through data-backed recommendations.\n\n - Exceptional communication and storytelling skills, with the ability to translate complex analysis, uncertainty, and trade-offs into clear executive-ready narratives.\n\n - Demonstrated ability to lead AI-assisted analytics adoption across a team, including identifying high-value use cases, setting QA and governance expectations, validating outputs, improving documentation, accelerating analysis, and helping analysts use AI to deliver better decision support without compromising quality.\n\n \n\n\nWHO YOU ARE\n\n - You are a strategic analytics leader who can operate at multiple altitudes. You can zoom into technical details when needed, but you always connect the work back to business decisions and outcomes.\n\n - You are a strong people leader who creates clarity, raises the bar, and helps analysts do the best work of their careers.\n\n - You are proactive and resourceful. You do not wait to be handed perfectly formed questions; you identify the highest-value problems, frame the trade-offs, and guide stakeholders toward better decisions.\n\n - You are deeply curious about Sales and Marketing performance. You want to understand what drives acquisition, conversion, channel effectiveness, sales efficiency, partnership growth, and long-term customer value.\n\n - You hold a high bar for analytical quality and measurement rigour, while staying pragmatic about what is useful, deployable, and decision-relevant in a real business environment.\n\n - You communicate with clarity and confidence, especially when explaining uncertainty, trade-offs, and imperfect evidence to senior stakeholders.\n\n - You are comfortable making trade-offs visible. You know how to say yes to the highest-impact work while helping stakeholders understand what must be deprioritized.\n\n - You are excited by Analytics 2.0. You see emerging tools and operating models as ways to redesign how analytics teams deliver trusted, scalable decision support, not just as productivity shortcuts.\n\n\n\nLocation\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\n\n\nCompensation\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $139,370, a midpoint of $199,100, and a maximum salary of $228,965, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"a13f640f-5414-4311-845a-8e4486228c5c","title":"Product Support Specialist ","department":"Success","team":"Success","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-08-31T15:50:38.233+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/a13f640f-5414-4311-845a-8e4486228c5c","applyUrl":"https://jobs.ashbyhq.com/jobber/a13f640f-5414-4311-845a-8e4486228c5c/application","descriptionHtml":"Then you should consider joining Jobber! We’re looking for a Product Support Specialist to be part of our Customer Success department. This posting is for future opportunities on the team.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
If our company values were a department, they would be the Customer Success department; they are humble, supportive, and truly give a sh*t about making sure our customers are successful in Jobber. This group is one that cares about authentic interactions, empowering our customers, and providing top tier customer service.
The role:
Our Product Support Specialists are the foundation to Jobber’s success. We have a strong focus on our customer, and this role will work with our hundreds of thousands of users to provide an award winning level of customer service. This is a dynamic, fast-paced contact centre environment—using live chat, phone or email, you will assist users in understanding the newest features, help with functionality and custom workflows, problem solve issues, or accept feedback. This role directly impacts the lives of our entrepreneurs who rely on Jobber to run their businesses, which is a responsibility we don’t take lightly.
The Product Support Specialist will:
Respond to inquiries that encompass the entire Jobber ecosystem from new and existing customers through live chat, phone, or email.
Troubleshoot issues or problem solve questions that customers may have about a feature, bug, or work flow.
Maintain high channel productivity across our different mediums.
Be a liaison for customer feedback to product and technical teams.
Build a knowledge base of FAQ’s and document all feedback and recommendations from our customers, ensuring the integrity of that data to help shape future decisions.
To be successful, you should:
Have 1 year of contact centre experience, preferred.
Be agile and adaptable to solve problems quickly. We’re growing fast and things are changing every day - both in our product and in our process. You need to be invigorated by this type of environment and be excited by a new challenge.
Be empathetic to our customers' journeys. Our biggest priority is to support our customers, so you need to be comfortable and confident diving into their issues and fill in your own knowledge gaps to better support them.
Be clear and effective in interactions with our customers over the phone. You should be confident in your verbal communication skills, being able to articulate information concisely and with a friendly demeanor will be crucial in addressing customer needs and resolving issues promptly.
Be able to craft professional and empathetic responses to customer inquiries via email and chat. Attention to detail and clarity in your writing will ensure our customers receive accurate and helpful information in every interaction.
Be curious. Asking questions and probing is essential in this role, and the key to being able to provide great customer service.
Be incredibly reliable for our customers and the rest of the success team. Being supportive is one of our company values, so showing up for your team and customers is number one.
Be resilient in the face of adversity. Not every problem will be simple to solve and not every customer interaction will be a positive one. Being able to overcome those moments and learn from them for next time is key.
Be confident with technology. You should be able to touch type to help you get through high-volume chats and be very comfortable navigating cloud-based software.
Please note: There are multiple different shifts for this team, in the application form you will select all the shifts you are open to:
Monday to Friday 5am-2pm MT (7am-4pm ET)
Monday to Friday 6am-3pm MT (8am-5pm ET)
Monday to Friday 7am-4pm MT (9am-6pm ET)
Monday to Friday 8am-5pm MT (10am-7pm ET)
Monday to Friday 9am-6pm MT (11am-8pm ET)
Monday to Friday 10am-7pm MT (12pm-9pm ET).
Monday to Friday 11am-8pm MT (1pm-10pm ET).
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $50,000, a midpoint of $58,800, and a maximum salary of $67,600, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers between the minimum to the midpoint reflect strong potential with transferable work experience. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
The Interview Process:
Step 1: We’ll review your application! The candidates whose customer service experience aligns with the role will be moved forward in the process. We're looking for problem solvers, and people used to working in a fast-paced and multi-tasking environment. Make sure to highlight this one your application!
Step 2: AI interview! Candidates moving forward will receive a link to complete a brief, AI interview through Metaview.
Step 3: Initial convo with TA! A member of Talent Attraction will reach out to you for a first conversation. We want you to share your unique story and experience, and see how you’ll help drive us forward. This is also a great opportunity to ask questions about Jobber and the role!
Step 4: Team Interviews! You’ll have two interviews with your potential team leader and peers to dig into your previous experience and performance, as well as to see your skill set in action in a Customer Support role play. We’re constantly raising our bar and excited to see what you can bring to Jobber.
Step 5: Offer!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"DOES YOUR DEFINITION OF SUCCESS MEAN EMPOWERING OTHERS?\n\nThen you should consider joining Jobber! We’re looking for a Product Support Specialist to be part of our Customer Success department. This posting is for future opportunities on the team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nThe team:\n\nIf our company values were a department, they would be the Customer Success department; they are humble, supportive, and truly give a sh*t about making sure our customers are successful in Jobber. This group is one that cares about authentic interactions, empowering our customers, and providing top tier customer service. \n\nThe role:\n\nOur Product Support Specialists are the foundation to Jobber’s success. We have a strong focus on our customer, and this role will work with our hundreds of thousands of users to provide an award winning level of customer service. This is a dynamic, fast-paced contact centre environment—using live chat, phone or email, you will assist users in understanding the newest features, help with functionality and custom workflows, problem solve issues, or accept feedback. This role directly impacts the lives of our entrepreneurs who rely on Jobber to run their businesses, which is a responsibility we don’t take lightly. \n\nThe Product Support Specialist will:\n\n - Respond to inquiries that encompass the entire Jobber ecosystem from new and existing customers through live chat, phone, or email.\n\n - Troubleshoot issues or problem solve questions that customers may have about a feature, bug, or work flow. \n\n - Maintain high channel productivity across our different mediums.\n\n - Be a liaison for customer feedback to product and technical teams.\n\n - Build a knowledge base of FAQ’s and document all feedback and recommendations from our customers, ensuring the integrity of that data to help shape future decisions.\n\nTo be successful, you should:\n\n - Have 1 year of contact centre experience, preferred.\n\n - Be agile and adaptable to solve problems quickly. We’re growing fast and things are changing every day - both in our product and in our process. You need to be invigorated by this type of environment and be excited by a new challenge.\n\n - Be empathetic to our customers' journeys. Our biggest priority is to support our customers, so you need to be comfortable and confident diving into their issues and fill in your own knowledge gaps to better support them.\n\n - Be clear and effective in interactions with our customers over the phone. You should be confident in your verbal communication skills, being able to articulate information concisely and with a friendly demeanor will be crucial in addressing customer needs and resolving issues promptly.\n\n - Be able to craft professional and empathetic responses to customer inquiries via email and chat. Attention to detail and clarity in your writing will ensure our customers receive accurate and helpful information in every interaction.\n\n - Be curious. Asking questions and probing is essential in this role, and the key to being able to provide great customer service.\n\n - Be incredibly reliable for our customers and the rest of the success team. Being supportive is one of our company values, so showing up for your team and customers is number one. \n\n - Be resilient in the face of adversity. Not every problem will be simple to solve and not every customer interaction will be a positive one. Being able to overcome those moments and learn from them for next time is key. \n\n - Be confident with technology. You should be able to touch type to help you get through high-volume chats and be very comfortable navigating cloud-based software.\n\nPlease note: There are multiple different shifts for this team, in the application form you will select all the shifts you are open to:\n\n - Monday to Friday 5am-2pm MT (7am-4pm ET)\n\n - Monday to Friday 6am-3pm MT (8am-5pm ET)\n\n - Monday to Friday 7am-4pm MT (9am-6pm ET)\n\n - Monday to Friday 8am-5pm MT (10am-7pm ET)\n\n - Monday to Friday 9am-6pm MT (11am-8pm ET)\n\n - Monday to Friday 10am-7pm MT (12pm-9pm ET).\n\n - Monday to Friday 11am-8pm MT (1pm-10pm ET).\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $50,000, a midpoint of $58,800, and a maximum salary of $67,600, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers between the minimum to the midpoint reflect strong potential with transferable work experience. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\n\n\nThe Interview Process: \n\nStep 1: We’ll review your application! The candidates whose customer service experience aligns with the role will be moved forward in the process. We're looking for problem solvers, and people used to working in a fast-paced and multi-tasking environment. Make sure to highlight this one your application! \n\nStep 2: AI interview! Candidates moving forward will receive a link to complete a brief, AI interview through Metaview.\n\nStep 3: Initial convo with TA! A member of Talent Attraction will reach out to you for a first conversation. We want you to share your unique story and experience, and see how you’ll help drive us forward. This is also a great opportunity to ask questions about Jobber and the role! \n\nStep 4: Team Interviews! You’ll have two interviews with your potential team leader and peers to dig into your previous experience and performance, as well as to see your skill set in action in a Customer Support role play. We’re constantly raising our bar and excited to see what you can bring to Jobber.\n\nStep 5: Offer!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"930d105c-fca9-4b12-9996-3f4e56b1de19","title":"Sales Development Representative","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-10-26T19:56:39.928+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/930d105c-fca9-4b12-9996-3f4e56b1de19","applyUrl":"https://jobs.ashbyhq.com/jobber/930d105c-fca9-4b12-9996-3f4e56b1de19/application","descriptionHtml":"Then Jobber might be the place for you! We’re looking for a Sales Development Representative (SDR) to join our Sales team!
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates.
This team is one that celebrates the wins, motivates each other over the losses, and challenges each other to do better every day. You’ll have regular 1:1’s with your manager which focus on performance, coaching, and long-term development, with consistent feedback on how you can continue to grow. This is a target based role where you will be working towards achieving daily and monthly KPIs, and have the opportunity to compete in both monthly and quarterly contests (Spifs).
The role:
Reporting to a Manager, Sales Development, the Sales Development Representative (SDR) is often the first touch point for potential customers, so making a good impression is paramount. You'll be qualifying leads of businesses that started a trial of our software to better understand whether we are able to help and support their business. It's important that you are able to generate excitement and build value for the next step of them speaking with the Account Executives who will champion the relationship.
The Sales Development Representative (SDR) will:
Connect with potential customers through a variety of inputs (phone, text, email).
Work with members of the Account Executive (AE) team to provide the best customer experience and exposure to the Jobber product.
Be open to giving and receiving feedback on a consistent basis to grow yourself and those around you.
Track key information in Salesforce for follow-up and analytics.
Have dedicated time to participate in learning opportunities and self-guided work to further your sales skills and development.
To be successful, you should have:
Previous success in sales. If you were a top performer in selling cell phones, electronics, or other tech, or a retail star - this position is for you.
To be a self-starter. The SDR will likely dial over 100 calls per day to effectively support the sales process. We need someone who is energized by moving fast, not depleted by it.
To be incredibly driven and tenacious. In sales, not every customer will say yes or be interested in what you have to say. We need you to dust off your jeans and get right back in the saddle...quickly.
To collaborate. The SDR must establish strong relationships quickly and work with the Sales team to understand what is and isn’t working.
To be adaptable. We’re an agile company and we need people who are able to pivot and change directions when required.
To be a strong and confident communicator. You have the ability to actively listen and converse with our customers, and get a true understanding of who they are and what they need.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This opportunity has a fixed compensation structure, meaning all employees come in at the exact same rate. It includes a base salary of $46,300 and a commission of $15,000, for an On-Target Earnings (OTE) of $61,300. Our commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE.
This OTE is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. As well, this role has clearly defined growth opportunities to deepen expertise, explore new roles, or step into leadership. You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
If you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!
The Interview Process:
Step 1: We’ll review your application! The candidates whose sales experience aligns with the role will be moved forward in the process. We're looking for problem solvers, and people used to working in a fast-paced and multi-tasking environment. Make sure to highlight this one your application!
Step 2: AI interview! Candidates moving forward will receive a link to complete a brief, AI interview through Metaview.
Step 3: Convo with TA! A member of Talent Attraction will reach out to you for a conversation. We want you to answer any questions you may have and speak about next steps.
Step 4: Team Interviews! You’ll have two interviews with your potential team leader and peers to dig into your previous experience and performance, as well as to see your skill set in action in a Customer Support role play. We’re constantly raising our bar and excited to see what you can bring to Jobber.
Step 5: Offer!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ARE YOU THE KIND OF PERSON WHO MAKES A GREAT FIRST IMPRESSION? \n\nThen Jobber might be the place for you! We’re looking for a Sales Development Representative (SDR) to join our Sales team!\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nThe team:\n\nOur Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates.\n\nThis team is one that celebrates the wins, motivates each other over the losses, and challenges each other to do better every day. You’ll have regular 1:1’s with your manager which focus on performance, coaching, and long-term development, with consistent feedback on how you can continue to grow. This is a target based role where you will be working towards achieving daily and monthly KPIs, and have the opportunity to compete in both monthly and quarterly contests (Spifs).\n\nThe role:\n\nReporting to a Manager, Sales Development, the Sales Development Representative (SDR) is often the first touch point for potential customers, so making a good impression is paramount. You'll be qualifying leads of businesses that started a trial of our software to better understand whether we are able to help and support their business. It's important that you are able to generate excitement and build value for the next step of them speaking with the Account Executives who will champion the relationship. \n\nThe Sales Development Representative (SDR) will:\n\n - Connect with potential customers through a variety of inputs (phone, text, email).\n\n - Work with members of the Account Executive (AE) team to provide the best customer experience and exposure to the Jobber product.\n\n - Be open to giving and receiving feedback on a consistent basis to grow yourself and those around you.\n\n - Track key information in Salesforce for follow-up and analytics.\n\n - Have dedicated time to participate in learning opportunities and self-guided work to further your sales skills and development.\n\nTo be successful, you should have:\n\n - Previous success in sales. If you were a top performer in selling cell phones, electronics, or other tech, or a retail star - this position is for you.\n\n - To be a self-starter. The SDR will likely dial over 100 calls per day to effectively support the sales process. We need someone who is energized by moving fast, not depleted by it.\n\n - To be incredibly driven and tenacious. In sales, not every customer will say yes or be interested in what you have to say. We need you to dust off your jeans and get right back in the saddle...quickly.\n\n - To collaborate. The SDR must establish strong relationships quickly and work with the Sales team to understand what is and isn’t working.\n\n - To be adaptable. We’re an agile company and we need people who are able to pivot and change directions when required.\n\n - To be a strong and confident communicator. You have the ability to actively listen and converse with our customers, and get a true understanding of who they are and what they need.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This opportunity has a fixed compensation structure, meaning all employees come in at the exact same rate. It includes a base salary of $46,300 and a commission of $15,000, for an On-Target Earnings (OTE) of $61,300. Our commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE. \n\nThis OTE is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. As well, this role has clearly defined growth opportunities to deepen expertise, explore new roles, or step into leadership. You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nIf you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!\n\nThe Interview Process:\n\nStep 1: We’ll review your application! The candidates whose sales experience aligns with the role will be moved forward in the process. We're looking for problem solvers, and people used to working in a fast-paced and multi-tasking environment. Make sure to highlight this one your application! \n\nStep 2: AI interview! Candidates moving forward will receive a link to complete a brief, AI interview through Metaview.\n\nStep 3: Convo with TA! A member of Talent Attraction will reach out to you for a conversation. We want you to answer any questions you may have and speak about next steps. \n\nStep 4: Team Interviews! You’ll have two interviews with your potential team leader and peers to dig into your previous experience and performance, as well as to see your skill set in action in a Customer Support role play. We’re constantly raising our bar and excited to see what you can bring to Jobber.\n\nStep 5: Offer!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"b05c0398-039e-49e7-ba52-fc0e7f5521ae","title":"Key Account Manager ","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-09-09T23:06:17.657+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/b05c0398-039e-49e7-ba52-fc0e7f5521ae","applyUrl":"https://jobs.ashbyhq.com/jobber/b05c0398-039e-49e7-ba52-fc0e7f5521ae/application","descriptionHtml":"Then Jobber might be the place for you! We’re looking for Key Account Managers on the Key Account Management team to join our incredible Sales department!
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The Team:
Our Key Account Management team spends their day obsessing over our largest customers, helping them improve how they run their business and delivering on our mission to make the people in small businesses more successful.
This team lives the values of Be Humble, Be Supportive and Give a Shit in everything they do. They celebrate, motivate, and challenge each other daily. They are never satisfied, always looking for ways to improve their skills, build relationships with our customers, and drive success and value for Jobber and its customers. Supporting growth, development, and driving performance is where this role comes in.
The Role:
Reporting into the Manager, Key Account Management, as a Key Account Manager you will own the long-term partnership with Jobber's largest customers. While inbound sales and onboarding create the initial relationship, you take it from there: driving retention, growing payment processing volume (GPV), and expanding the value customers get from Jobber over time.
You'll act as a trusted business advisor, helping clients achieve their goals and maximize their ROI on Jobber and you'll do it with confidence, curiosity, and authenticity. You bring real expertise from working with many similar businesses, while staying genuinely curious about each SP's specific situation and tailoring your approach accordingly.
This was a new department at Jobber! One that's been proven to be successful over the past couple of years. We're looking for people who are excited by the opportunity to leave their mark on a massive revenue opportunity for the company, while also growing their own skills and career.
Please note: This role is only eligible to candidates in either Vancouver, Toronto, Edmonton or Kitchener-Waterloo
As a Key Account Manager you will:
Manage a portfolio of ~300 high-value accounts, focused on three core outcomes: retaining customers and preventing churn, growing Gross Payment Volume (the dollar amount processed through Jobber Payments), and upselling plan upgrades and add-ons that create real value
Drive GPV growth across your portfolio by identifying value opportunities for clients to process more through Jobber Payments
Build deep, consultative relationships with key clients - acting as a strategic partner, not just a point of contact
Conduct regular business reviews and strategic planning sessions with key clients, providing insights and recommendations on how to optimize their use of Jobber's products and services, particularly those related to payments
Guide customers to take action, bringing a bias toward live problem-solving on calls
Identify and drive upsell and cross-sell opportunities, with a focus on expansion and increasing customer lifetime value
Increase the gross payment volume of your assigned accounts, as well as the overall customer lifetime value as well as cross sell other potential Jobber products
Collaborate with other departments within Jobber, such as product, risk, and support, to ensure a seamless and consistent customer experience
Provide feedback and suggestions to the product team on how to improve Jobber's features and functionality based on customer needs and requests
Develop and implement best practices and processes for the Key Account Management department, as well as mentor and coach other team members
To be successful in this position, you should have:
Demonstrated success in in account management, customer success, or sales in a B2B software environment (fintech experience preferred)
Proven track record of over-achieving and exceeding revenue targets and retention goals - we’re looking for people who have exceeded 100% of their target for the last 6+ months.
Excellent communication, presentation, and negotiation skills
Strong analytical and problem-solving skills
Ability to work independently and as part of a team
Client-focused consultative mindset
Proficiency with the challenger sales methodology
Familiarity with Jobber's products and services
Experience working with or in the home services industry (Nice To Have)
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This opportunity has a fixed compensation structure, meaning all employees come in at the exact same rate. It includes a base salary of $60,000 and a commission of $40,000, for an On-Target Earnings (OTE) of $100,000. Our commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE.
This OTE is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. As well, this role has clearly defined growth opportunities to deepen expertise, explore new roles, or step into leadership. You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
If you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ARE YOU A PERSON THAT WANTS TO EMPOWER SMALL BUSINESSES?\n\nThen Jobber might be the place for you! We’re looking for Key Account Managers on the Key Account Management team to join our incredible Sales department!\n\n\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\n\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=ahVf4AjYlh4.\n\n\n\nThe Team:\n\nOur Key Account Management team spends their day obsessing over our largest customers, helping them improve how they run their business and delivering on our mission to make the people in small businesses more successful.\n\nThis team lives the values of Be Humble, Be Supportive and Give a Shit in everything they do. They celebrate, motivate, and challenge each other daily. They are never satisfied, always looking for ways to improve their skills, build relationships with our customers, and drive success and value for Jobber and its customers. Supporting growth, development, and driving performance is where this role comes in.\n\n\n\nThe Role:\n\nReporting into the Manager, Key Account Management, as a Key Account Manager you will own the long-term partnership with Jobber's largest customers. While inbound sales and onboarding create the initial relationship, you take it from there: driving retention, growing payment processing volume (GPV), and expanding the value customers get from Jobber over time.\n\nYou'll act as a trusted business advisor, helping clients achieve their goals and maximize their ROI on Jobber and you'll do it with confidence, curiosity, and authenticity. You bring real expertise from working with many similar businesses, while staying genuinely curious about each SP's specific situation and tailoring your approach accordingly.\n\nThis was a new department at Jobber! One that's been proven to be successful over the past couple of years. We're looking for people who are excited by the opportunity to leave their mark on a massive revenue opportunity for the company, while also growing their own skills and career.\n\n\n\nPlease note: This role is only eligible to candidates in either Vancouver, Toronto, Edmonton or Kitchener-Waterloo \n\n\nAs a Key Account Manager you will:\n\n - Manage a portfolio of ~300 high-value accounts, focused on three core outcomes: retaining customers and preventing churn, growing Gross Payment Volume (the dollar amount processed through Jobber Payments), and upselling plan upgrades and add-ons that create real value\n\n - Drive GPV growth across your portfolio by identifying value opportunities for clients to process more through Jobber Payments\n\n - Build deep, consultative relationships with key clients - acting as a strategic partner, not just a point of contact\n\n - Conduct regular business reviews and strategic planning sessions with key clients, providing insights and recommendations on how to optimize their use of Jobber's products and services, particularly those related to payments\n\n - Guide customers to take action, bringing a bias toward live problem-solving on calls\n\n - Identify and drive upsell and cross-sell opportunities, with a focus on expansion and increasing customer lifetime value\n\n - Increase the gross payment volume of your assigned accounts, as well as the overall customer lifetime value as well as cross sell other potential Jobber products\n\n - Collaborate with other departments within Jobber, such as product, risk, and support, to ensure a seamless and consistent customer experience\n\n - Provide feedback and suggestions to the product team on how to improve Jobber's features and functionality based on customer needs and requests\n\n - Develop and implement best practices and processes for the Key Account Management department, as well as mentor and coach other team members\n\n\n\nTo be successful in this position, you should have:\n\n - Demonstrated success in in account management, customer success, or sales in a B2B software environment (fintech experience preferred)\n\n - Proven track record of over-achieving and exceeding revenue targets and retention goals - we’re looking for people who have exceeded 100% of their target for the last 6+ months.\n\n - Excellent communication, presentation, and negotiation skills\n\n - Strong analytical and problem-solving skills\n\n - Ability to work independently and as part of a team\n\n - Client-focused consultative mindset\n\n - Proficiency with the challenger sales methodology\n\n - Familiarity with Jobber's products and services\n\n - Experience working with or in the home services industry (Nice To Have)\n\n\n\n \n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This opportunity has a fixed compensation structure, meaning all employees come in at the exact same rate. It includes a base salary of $60,000 and a commission of $40,000, for an On-Target Earnings (OTE) of $100,000. Our commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE. \n\nThis OTE is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. As well, this role has clearly defined growth opportunities to deepen expertise, explore new roles, or step into leadership. You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nIf you have any questions about our compensation approach, we encourage open conversations throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"d4b305cd-cb5b-49e4-bd2d-df75a623247a","title":"Senior Product Manager, Voice","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-09-09T21:02:10.285+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/d4b305cd-cb5b-49e4-bd2d-df75a623247a","applyUrl":"https://jobs.ashbyhq.com/jobber/d4b305cd-cb5b-49e4-bd2d-df75a623247a/application","descriptionHtml":"We're looking for a Senior Product Manager to lead our Voice AI products. This is one of the fastest-growing line of business at Jobber and the clearest signal of where the company is headed next.
Jobber exists to serve small business owners—and our employer brand reflects that mission. Our customers are hard-working, hands-on entrepreneurs in industries like landscaping, HVAC, plumbing, and cleaning. They value reliability, speed, professionalism, and tools that help them work smarter and build stable lives for themselves and their families. Most are in the field, juggling priorities and relying on Jobber to keep their businesses moving. We care deeply about the real impact our product has on their day-to-day operations, their teams, and their communities.
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.
The Product:
You’ll work across our rapidly-growing Communications products at Jobber. Receptionist, our headline Voice AI product, is the fastest-growing product at Jobber will be your primary focus. It’s the clearest expression of where we think this company goes next. In under two years it went from nothing to a multi-million dollar run-rate business, and today it answers thousands of calls a week for plumbers, cleaners, electricians, and landscapers who would otherwise have missed them. For a small home service business, a missed call isn't a missed notification. It’s missed revenue or a customer left in a lurch.
The Role:
You’ll lead the product strategy and execution for Jobber’s Voice products: products designed to help small service businesses to stay on top of their phone calls and keep their business moving even when they’re in a crawlspace or on a ladder.
We are looking for a product manager to take Receptionist from early, high-conviction customers to the majority of small businesses who could benefit from it. Ultimately, you're building a business, not a feature. Jobber’s Voice product answers the phone and takes a message. Then it books the job, follows up on the quote, calls the customer back, and takes action inside Jobber on the service provider's behalf. Every new capability we ship is a new reason customers depend on us. You'll own the roadmap that takes us from receptionist to something much closer to an office manager.
The Product Manager will:
Turn Receptionist from a product early adopters love into one the majority of Jobber’s customers rely on daily.
Define and execute the roadmap for Receptionist and new Voice products balancing short-term wins with long-term innovation.
Deeply understand small business owners and office managers, synthesizing market, regulatory, and customer data into smart product decisions.
Prioritize user and business impact, ensuring every product decision drives value for Jobber’s small business customers.
Collaborate with domain experts across Voice AI, telephony and communications products to launch best-in-class products.
Act as the voice of the customer, especially for small business owners navigating an overflowing inbox.
Set the foundation for multi-product strategy, as we incorporate a full suite of communications and scale the business and team
To be successful, you should have:
Owned a revenue line — attach rate, pricing, or packaging — rather than engagement metrics alone.
Shipped (and improved) a production LLM or ML feature or product
Enough technical depth to be a real partner in architectural conversations about models, prompts, and pipelines.
Product management experience at a senior level, with evidence of shipping real things and seeing them through to long-term outcomes.
Highly desired (but not a deal-breaker) if you have:
A background in telephony or contact center technology — SIP, IVR, call routing, carrier and number registration.
Experience with consumer-facing conversational products
Familiarity with vertical SaaS, SMB, or home and field services.
Experience scaling products from 0 to 1 (and beyond)
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $145,900, a midpoint of $171,600, and a maximum salary of $197,400, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us, too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"We're looking for a Senior Product Manager to lead our Voice AI products. This is one of the fastest-growing line of business at Jobber and the clearest signal of where the company is headed next.\n\nJobber exists to serve small business owners—and our employer brand reflects that mission. Our customers are hard-working, hands-on entrepreneurs in industries like landscaping, HVAC, plumbing, and cleaning. They value reliability, speed, professionalism, and tools that help them work smarter and build stable lives for themselves and their families. Most are in the field, juggling priorities and relying on Jobber to keep their businesses moving. We care deeply about the real impact our product has on their day-to-day operations, their teams, and their communities.\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.\n\nThe Product:\n\nYou’ll work across our rapidly-growing Communications products at Jobber. Receptionist, our headline Voice AI product, is the fastest-growing product at Jobber will be your primary focus. It’s the clearest expression of where we think this company goes next. In under two years it went from nothing to a multi-million dollar run-rate business, and today it answers thousands of calls a week for plumbers, cleaners, electricians, and landscapers who would otherwise have missed them. For a small home service business, a missed call isn't a missed notification. It’s missed revenue or a customer left in a lurch.\n\nThe Role:\n\nYou’ll lead the product strategy and execution for Jobber’s Voice products: products designed to help small service businesses to stay on top of their phone calls and keep their business moving even when they’re in a crawlspace or on a ladder.\n\nWe are looking for a product manager to take Receptionist from early, high-conviction customers to the majority of small businesses who could benefit from it. Ultimately, you're building a business, not a feature. Jobber’s Voice product answers the phone and takes a message. Then it books the job, follows up on the quote, calls the customer back, and takes action inside Jobber on the service provider's behalf. Every new capability we ship is a new reason customers depend on us. You'll own the roadmap that takes us from receptionist to something much closer to an office manager.\n\nThe Product Manager will:\n\n - Turn Receptionist from a product early adopters love into one the majority of Jobber’s customers rely on daily.\n\n - Define and execute the roadmap for Receptionist and new Voice products balancing short-term wins with long-term innovation.\n\n - Deeply understand small business owners and office managers, synthesizing market, regulatory, and customer data into smart product decisions.\n\n - Prioritize user and business impact, ensuring every product decision drives value for Jobber’s small business customers.\n\n - Collaborate with domain experts across Voice AI, telephony and communications products to launch best-in-class products.\n\n - Act as the voice of the customer, especially for small business owners navigating an overflowing inbox.\n\n - Set the foundation for multi-product strategy, as we incorporate a full suite of communications and scale the business and team\n\nTo be successful, you should have:\n\n - Owned a revenue line — attach rate, pricing, or packaging — rather than engagement metrics alone.\n\n - Shipped (and improved) a production LLM or ML feature or product\n\n - Enough technical depth to be a real partner in architectural conversations about models, prompts, and pipelines.\n\n - Product management experience at a senior level, with evidence of shipping real things and seeing them through to long-term outcomes.\n\nHighly desired (but not a deal-breaker) if you have:\n\n - A background in telephony or contact center technology — SIP, IVR, call routing, carrier and number registration.\n\n - Experience with consumer-facing conversational products\n\n - Familiarity with vertical SaaS, SMB, or home and field services.\n\n - Experience scaling products from 0 to 1 (and beyond)\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $145,900, a midpoint of $171,600, and a maximum salary of $197,400, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire's skills, experience, and against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us, too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"9365cb97-1dd7-474b-87ea-f918a0e05e6c","title":"Senior Product Designer, UX Foundations","department":"Product Design","team":"UX Foundations","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-09-10T16:36:28.769+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/9365cb97-1dd7-474b-87ea-f918a0e05e6c","applyUrl":"https://jobs.ashbyhq.com/jobber/9365cb97-1dd7-474b-87ea-f918a0e05e6c/application","descriptionHtml":"Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want.
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
We’re looking for a Senior Product Designer to join our Foundations team, which is responsible for the systems, patterns, and surfaces that help us build consistent, high-quality experiences. You’ll play a key role in shaping and evolving UI components and UX patterns in Jobber’s design system across multiple platforms. This role necessarily involves thinking about how the design system operates in an evolving age of AI design and development. You’ll lead projects and initiatives that raise standards for visual and interaction design, usability, and accessibility, while improving consistency and team velocity.
Our team collaborates closely with designers, product managers, and engineers across the company. You’ll work at the intersection of design, engineering, and systems thinking to help other teams build better experiences, faster, and to turn good ideas into great experiences that are easier to build, ship, and repeat.
Lead design system projects to create and refine components, interaction patterns, and design tokens that scale across web and mobile platforms
Apply Jobber’s brand and experience principles to the product through thoughtful, high-quality visual and interaction design
Identify gaps in the system and proactively drive solutions that improve consistency and usability at scale, and raise the bar for UX quality
Define and evolve governance models, contribution processes, and best practices
Partner closely with Engineering to ensure high-quality implementation and to improve how we incorporate the system into AI-backed design and development tools and workflows
Collaborate with designers and product teams to support adoption, share best practices, and incorporate feedback
Advocate for UX quality across the company to improve visual design, interaction design, accessibility, usability, and performance
Contribute to a strong culture of collaboration, mentorship, feedback, and continuous improvement
A portfolio demonstrating your design craft, systems thinking, and measurable impact on product quality or team efficiency
2–5 years experience designing and evolving design systems, including work on components, patterns, tokens, and documentation
A track record of leading projects or initiatives that improved design consistency and quality across a product
Deep expertise in interaction design, UI patterns, and visual design
Strong understanding of accessibility standards for the web and/or mobile and how to embed them into systems
Comfort collaborating closely with engineers and understanding how design translates to code
Familiarity with front-end technologies (HTML, CSS, and frameworks like React)
Experience with modern design tools like Figma (components, tokens, auto-layout, prototyping)
Strong proficiency in today’s evolving AI design landscape, including prototyping, shared libraries, and design documentation
Strong judgment in making tradeoffs that scale across teams and use cases, balancing flexibility with standardization
Proven ability to work cross-functionally and build alignment with designers, engineers, and product partners
Experience scaling a design system in a fast-growing, multi-product environment
Experience designing complex software-as-a-service (SaaS) tools for business (B2B), especially for small-business customers (SMB)
Coding skills including experience with Typescript — ability to implement tokens and improve component quality, hands-on
Experience influencing strategy, aligning stakeholders, and driving adoption at scale
Passion for blending roles, extending design into code and vice-versa
Our Hiring Process:
You can expect the interview process to include the following steps:
Talent Team Interview (45 min): An introduction to Jobber, your background, and what you’re looking for.
Portfolio Review (60 min): A deep dive into selected projects to understand your design process, decision-making, and impact.
Functional Whiteboard Exercise (75 min): A collaborative problem-solving session to see how you approach ambiguity and work through complex UX challenges.
Cross-Functional Interview (30 min): A conversation about your approach to cross-functional collaboration, including communication, feedback, and decision-making with product and engineering partners.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. Our salary ranges are designed to reflect the progression from learning the role to truly excelling. This role has an annual salary of:
Canada: minimum annual salary of $125,800 CAD, a midpoint of $147,900, and a maximum salary of $170,100 CAD.
We design our compensation to reflect each new hire’s skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want.\n\n\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Senior Product Designer to join our Foundations team, which is responsible for the systems, patterns, and surfaces that help us build consistent, high-quality experiences. You’ll play a key role in shaping and evolving UI components and UX patterns in Jobber’s design system across multiple platforms. This role necessarily involves thinking about how the design system operates in an evolving age of AI design and development. You’ll lead projects and initiatives that raise standards for visual and interaction design, usability, and accessibility, while improving consistency and team velocity.\n\nOur team collaborates closely with designers, product managers, and engineers across the company. You’ll work at the intersection of design, engineering, and systems thinking to help other teams build better experiences, faster, and to turn good ideas into great experiences that are easier to build, ship, and repeat.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead design system projects to create and refine components, interaction patterns, and design tokens that scale across web and mobile platforms\n\n - Apply Jobber’s brand and experience principles to the product through thoughtful, high-quality visual and interaction design\n\n - Identify gaps in the system and proactively drive solutions that improve consistency and usability at scale, and raise the bar for UX quality\n\n - Define and evolve governance models, contribution processes, and best practices\n\n - Partner closely with Engineering to ensure high-quality implementation and to improve how we incorporate the system into AI-backed design and development tools and workflows\n\n - Collaborate with designers and product teams to support adoption, share best practices, and incorporate feedback\n\n - Advocate for UX quality across the company to improve visual design, interaction design, accessibility, usability, and performance\n\n - Contribute to a strong culture of collaboration, mentorship, feedback, and continuous improvement\n\n\nTO BE SUCCESSFUL, YOU SHOULD HAVE:\n\n - A portfolio demonstrating your design craft, systems thinking, and measurable impact on product quality or team efficiency\n\n - 2–5 years experience designing and evolving design systems, including work on components, patterns, tokens, and documentation\n\n - A track record of leading projects or initiatives that improved design consistency and quality across a product\n\n - Deep expertise in interaction design, UI patterns, and visual design\n\n - Strong understanding of accessibility standards for the web and/or mobile and how to embed them into systems\n\n - Comfort collaborating closely with engineers and understanding how design translates to code\n\n - Familiarity with front-end technologies (HTML, CSS, and frameworks like React)\n\n - Experience with modern design tools like Figma (components, tokens, auto-layout, prototyping)\n\n - Strong proficiency in today’s evolving AI design landscape, including prototyping, shared libraries, and design documentation\n\n - Strong judgment in making tradeoffs that scale across teams and use cases, balancing flexibility with standardization\n\n - Proven ability to work cross-functionally and build alignment with designers, engineers, and product partners\n\n\nBONUS POINTS\n\n - Experience scaling a design system in a fast-growing, multi-product environment\n\n - Experience designing complex software-as-a-service (SaaS) tools for business (B2B), especially for small-business customers (SMB)\n\n - Coding skills including experience with Typescript — ability to implement tokens and improve component quality, hands-on\n\n - Experience influencing strategy, aligning stakeholders, and driving adoption at scale\n\n - Passion for blending roles, extending design into code and vice-versa\n\nOur Hiring Process:\n\nYou can expect the interview process to include the following steps:\n\n - Talent Team Interview (45 min): An introduction to Jobber, your background, and what you’re looking for.\n\n - Portfolio Review (60 min): A deep dive into selected projects to understand your design process, decision-making, and impact.\n\n - Functional Whiteboard Exercise (75 min): A collaborative problem-solving session to see how you approach ambiguity and work through complex UX challenges.\n\n - Cross-Functional Interview (30 min): A conversation about your approach to cross-functional collaboration, including communication, feedback, and decision-making with product and engineering partners.\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. Our salary ranges are designed to reflect the progression from learning the role to truly excelling. This role has an annual salary of:\n\nCanada: minimum annual salary of $125,800 CAD, a midpoint of $147,900, and a maximum salary of $170,100 CAD.\n\nWe design our compensation to reflect each new hire’s skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"81f301b4-bead-4685-81a3-a8b6f48e378f","title":"Staff Product Designer, UX Foundations","department":"Product Design","team":"UX Foundations","employmentType":"FullTime","location":"Toronto","secondaryLocations":[],"publishedAt":"2026-09-10T16:48:18.761+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/81f301b4-bead-4685-81a3-a8b6f48e378f","applyUrl":"https://jobs.ashbyhq.com/jobber/81f301b4-bead-4685-81a3-a8b6f48e378f/application","descriptionHtml":"Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want.
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
We’re looking for a Staff Product Designer to join our Foundations team, which is responsible for the systems, patterns, and surfaces that help us build consistent, high-quality experiences. You’ll play a leadership role in shaping and evolving Jobber’s design system across our entire product suite on multiple platforms. In an evolving age of AI design and development, you will help establish new ways to think about how people and tools incorporate design system ideas into their work. You’ll lead major projects and initiatives that raise design standards across the company, improving consistency and team velocity.
Our team collaborates closely with designers, product managers, and engineers across the company. You’ll work at the intersection of design, engineering, and systems thinking to help other teams build better experiences, faster, and to turn people’s good ideas into great experiences that are easier to build and ship, and that endure over time.
Lead design system initiatives to create systems of components and product-level interaction patterns that scale across platforms
Be the steward of Jobber’s brand and experience principles, helping to foster thoughtful, high-quality visual and interaction design across the company
Identify gaps in the system and proactively drive solutions that improve consistency and usability at scale, and raise the bar for UX quality
Define and evolve governance models, contribution processes, and best practices
Partner closely with Engineering leaders to raise implementation quality across the company, and to improve how we incorporate system best practices into AI-backed design and development tools and workflows
Collaborate regularly with other designers and embed in product teams to support system adoption, share best practices, and to inform system iteration
Steer UX quality initiatives and roadmap planning to improve visual design, interaction design, accessibility, usability, and performance
Mentor others to build a strong culture of collaboration, feedback, and continuous improvement
A portfolio demonstrating your design craft, systems thinking, and measurable impact on product quality or team efficiency
5-10 years experience designing and evolving design systems, including work on major initiatives like system redesigns or creating new products
A track record of leading complex projects or initiatives that improved design consistency and quality across an organization
Deep expertise in interaction design, UI patterns, and visual design
Deep understanding of accessibility standards across platforms
Expertise collaborating closely with engineers and understanding how design translates to code
Strong technical literacy with front-end technologies (HTML, CSS, and frameworks like React)
Strong expertise with Figma (components, tokens, auto-layout, prototyping)
Strong opinions about the evolving AI design landscape, including how people design, prototype, share patterns, and document work
A track record of making effective decisions that scale across organizations, balancing flexibility with standardization
Proven ability to work cross-functionally across an organization, build alignment with senior leaders, and inform strategy
Experience scaling a design system in a fast-growing, multi-product environment
Experience designing complex software-as-a-service (SaaS) tools for business (B2B), especially for small-business customers (SMB)
Coding skills including experience with Typescript — ability to implement tokens and improve component quality, hands-on
Passion for blending roles, extending design into code and vice-versa
Our Hiring Process:
You can expect the interview process to include the following steps:
Talent Team Interview (45 min): An introduction to Jobber, your background, and what you’re looking for.
Portfolio Review (60 min): A deep dive into selected projects to understand your design process, decision-making, and impact.
Functional Whiteboard Exercise (75 min): A collaborative problem-solving session to see how you approach ambiguity and work through complex UX challenges.
Cross-Functional Interview (30 min): A conversation about your approach to cross-functional collaboration, including communication, feedback, and decision-making with product and engineering partners.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. Our salary ranges are designed to reflect the progression from learning the role to truly excelling. This role has an annual salary of:
Canada: minimum annual salary of $169,200 CAD, a midpoint of $199,100, and a maximum salary of $228,900 CAD.
We design our compensation to reflect each new hire’s skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want.\n\n\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Staff Product Designer to join our Foundations team, which is responsible for the systems, patterns, and surfaces that help us build consistent, high-quality experiences. You’ll play a leadership role in shaping and evolving Jobber’s design system across our entire product suite on multiple platforms. In an evolving age of AI design and development, you will help establish new ways to think about how people and tools incorporate design system ideas into their work. You’ll lead major projects and initiatives that raise design standards across the company, improving consistency and team velocity.\n\nOur team collaborates closely with designers, product managers, and engineers across the company. You’ll work at the intersection of design, engineering, and systems thinking to help other teams build better experiences, faster, and to turn people’s good ideas into great experiences that are easier to build and ship, and that endure over time.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead design system initiatives to create systems of components and product-level interaction patterns that scale across platforms\n\n - Be the steward of Jobber’s brand and experience principles, helping to foster thoughtful, high-quality visual and interaction design across the company\n\n - Identify gaps in the system and proactively drive solutions that improve consistency and usability at scale, and raise the bar for UX quality\n\n - Define and evolve governance models, contribution processes, and best practices\n\n - Partner closely with Engineering leaders to raise implementation quality across the company, and to improve how we incorporate system best practices into AI-backed design and development tools and workflows\n\n - Collaborate regularly with other designers and embed in product teams to support system adoption, share best practices, and to inform system iteration\n\n - Steer UX quality initiatives and roadmap planning to improve visual design, interaction design, accessibility, usability, and performance\n\n - Mentor others to build a strong culture of collaboration, feedback, and continuous improvement\n\n\nTO BE SUCCESSFUL, YOU SHOULD HAVE:\n\n - A portfolio demonstrating your design craft, systems thinking, and measurable impact on product quality or team efficiency\n\n - 5-10 years experience designing and evolving design systems, including work on major initiatives like system redesigns or creating new products\n\n - A track record of leading complex projects or initiatives that improved design consistency and quality across an organization\n\n - Deep expertise in interaction design, UI patterns, and visual design\n\n - Deep understanding of accessibility standards across platforms\n\n - Expertise collaborating closely with engineers and understanding how design translates to code\n\n - Strong technical literacy with front-end technologies (HTML, CSS, and frameworks like React)\n\n - Strong expertise with Figma (components, tokens, auto-layout, prototyping)\n\n - Strong opinions about the evolving AI design landscape, including how people design, prototype, share patterns, and document work\n\n - A track record of making effective decisions that scale across organizations, balancing flexibility with standardization\n\n - Proven ability to work cross-functionally across an organization, build alignment with senior leaders, and inform strategy\n\n\nBONUS POINTS\n\n - Experience scaling a design system in a fast-growing, multi-product environment\n\n - Experience designing complex software-as-a-service (SaaS) tools for business (B2B), especially for small-business customers (SMB)\n\n - Coding skills including experience with Typescript — ability to implement tokens and improve component quality, hands-on\n\n - Passion for blending roles, extending design into code and vice-versa\n\nOur Hiring Process:\n\nYou can expect the interview process to include the following steps:\n\n - Talent Team Interview (45 min): An introduction to Jobber, your background, and what you’re looking for.\n\n - Portfolio Review (60 min): A deep dive into selected projects to understand your design process, decision-making, and impact.\n\n - Functional Whiteboard Exercise (75 min): A collaborative problem-solving session to see how you approach ambiguity and work through complex UX challenges.\n\n - Cross-Functional Interview (30 min): A conversation about your approach to cross-functional collaboration, including communication, feedback, and decision-making with product and engineering partners.\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. Our salary ranges are designed to reflect the progression from learning the role to truly excelling. This role has an annual salary of:\n\nCanada: minimum annual salary of $169,200 CAD, a midpoint of $199,100, and a maximum salary of $228,900 CAD.\n\nWe design our compensation to reflect each new hire’s skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"12cc8a42-4e08-423d-803a-80a5972543b7","title":"Staff Data Engineer ","department":"Strategy & Analytics","team":"Strategy & Analytics","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-09-16T22:00:48.905+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/12cc8a42-4e08-423d-803a-80a5972543b7","applyUrl":"https://jobs.ashbyhq.com/jobber/12cc8a42-4e08-423d-803a-80a5972543b7/application","descriptionHtml":"
Then Jobber might be the place for you! We’re looking for a new Staff Data Engineer to join our Data Platform Team.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.
The team:
The Data Integration team's mission is to empower teams across Jobber with the right data, at the right time, in the right place, so they can deliver business value better and faster. Key responsibilities include: data ingestion and Change Data Capture (CDC), including materializing CDC streams into tables in Snowflake; data activation (egress); managing the systems involved in the movement and transformation of data; self-serve tooling; and data integrity and governance.
The role:
As a Staff Data Engineer, you will play a critical role in shaping the future of data integration at Jobber. As a technical champion and force multiplier, you’ll lead and mentor a team of exceptional data engineers while solving complex technical challenges. Your expertise will span architecture, technical leadership, design, and hands-on coding, enabling you to significantly influence the direction of data at Jobber.
Beyond day-to-day delivery, you will dedicate time to work acceleration, cross-team initiatives, exploration of emerging technologies, addressing technical debt, and investing in the future of engineering at Jobber. This is a highly strategic and hands-on position where you’ll combine deep technical expertise with leadership to design resilient systems, empower teams across the organization to self-serve with confidence, and ensure our data remains a trusted asset that accelerates business growth.
As a Staff Data Engineer, you will:
Shape Foundational Data Components: Design, build, and maintain scalable batch and real-time data pipelines, while also looking across systems and ahead to anticipate future needs.
Demonstrate Technical Mastery: Deliver high-quality solutions through deep expertise in modern data tools and technologies. Champion technical excellence within the team by setting best practices, raising the bar for engineering quality, and mentoring team members at all levels to support their growth and career development.
Drive Reliability & Resilience: Establish testing and reliability standards, SLAs (uptime, RTO, RPO), and disaster recovery playbooks. Lead major reliability initiatives to minimize downtime and protect critical business data.
Advance Observability & Governance: Build frameworks for monitoring, logging, lineage, and auditing to ensure visibility, compliance, and trust in data. Define governance policies that enforce data integrity, availability, and reliability across the platform.
Accelerate and Empower Data Access: Develop self-service tools, frameworks, and automation that reduce manual effort, improve efficiency, and enable teams across engineering, analytics, and data science to work effectively with data while minimizing dependency on the Data Platform team.
Contribute to Strategic Planning: Partner with Technical Program Managers to define and refine strategic roadmaps, ensuring that data engineering priorities align with business objectives.
Drive Cross-Team Collaboration: Collaborate with Staff Engineers and technical leaders across domains to identify friction points, and work collectively to design solutions that improve system reliability, consistency, and scalability.
Accelerate Business Growth: Work closely with data analysts, scientists, and product teams to enable fast, seamless exploration, analysis, modeling, and reporting. Build automation and infrastructure that reduce friction and accelerate decision-making.
Safeguard Data Integrity: Own the integrity and reliability of data, ensuring stakeholders across the organization maintain trust in the insights and decisions driven by it.
On-Call Rotation: Members of the Data Platform team participate in an on-call rotation, covering one week at a time. When an incident occurs outside of regular working hours, we provide time off in lieu to support healthy balance and recovery. From time to time, major maintenance work may require team members to serve as primary or secondary on-call support over a weekend.
Jobber is committed to maintaining a fair, transparent, and humane on-call experience. Your interview team will be happy to walk you through how we manage on-call responsibilities in practice.
To be successful, you should have:
Core Data Engineering Expertise: Hands-on experience with batch and real-time data processing frameworks, lakehouse/warehouse management, large-scale data transformation, data serialization, workflow orchestration and dimensional modeling (star/snow-flake schemas)
Scalable Systems Development: Proven ability to design and deliver highly scalable, maintainable, and high-performance solutions across multiple layers of the technology stack, leveraging containerization, CI/CD, and API development.
AWS Cloud Proficiency: Strong understanding of AWS services relevant to the data domain, with hands-on experience leveraging them to design and implement data solutions.
Technical Leadership & Engineering Excellence: Demonstrated success guiding teams through complex, high-impact projects while providing architectural direction and serving as a trusted technical lead. Exceptional proficiency in software design, system architecture, and coding, with a focus on long-term maintainability, performance, and resilience.
Reliability & DevOps Practices: Strong background in infrastructure-as-code (Terraform, CloudFormation), observability (logging, monitoring, tracing), and system reliability.
Collaboration & Adaptability: Exceptional communication skills, self-motivation, and resourcefulness, with the ability to navigate ambiguity, prioritize effectively, and deliver results in fast-paced environments.
It would be really great (but not a deal-breaker) if you had:
Machine Learning Platform Experience: Exposure to ML platforms and distributed compute frameworks (e.g., Ray, TensorFlow, PyTorch). Experience collaborating with Data Scientists to operationalize models, implement drift detection, or scale ML workloads.
Cross-Domain Engineering Experience: Hands-on exposure to non–data engineering codebases, such as web application frameworks (Ruby on Rails) and modern front-end stacks (TypeScript/React).
API & Integration Knowledge: Familiarity with GraphQL, API layer design, and performance optimization.
Platform Building Experience: Prior work on developer tooling or shared platforms that supported multiple engineering domains.
Governance & Compliance Awareness: Knowledge of data privacy, security, and compliance in cloud-based data environments.
Knowledge of data privacy, security, and compliance considerations in a cloud-based data environment.
Compensation:
At Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $169,200 CAD, a midpoint of $199,100 CAD and a maximum salary of $228,900 CAD, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"DOES WORKING WITH DATA MOTIVATE AND EXCITE YOU? DO YOU WANT TO MAKE A DIFFERENCE CROSS FUNCTIONALLY?\n\n\n\nThen Jobber might be the place for you! We’re looking for a new Staff Data Engineer to join our Data Platform Team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nWe help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.\n\n\nThe team:\n\nThe Data Integration team's mission is to empower teams across Jobber with the right data, at the right time, in the right place, so they can deliver business value better and faster. Key responsibilities include: data ingestion and Change Data Capture (CDC), including materializing CDC streams into tables in Snowflake; data activation (egress); managing the systems involved in the movement and transformation of data; self-serve tooling; and data integrity and governance.\n\nThe role:\n\nAs a Staff Data Engineer, you will play a critical role in shaping the future of data integration at Jobber. As a technical champion and force multiplier, you’ll lead and mentor a team of exceptional data engineers while solving complex technical challenges. Your expertise will span architecture, technical leadership, design, and hands-on coding, enabling you to significantly influence the direction of data at Jobber.\n\nBeyond day-to-day delivery, you will dedicate time to work acceleration, cross-team initiatives, exploration of emerging technologies, addressing technical debt, and investing in the future of engineering at Jobber. This is a highly strategic and hands-on position where you’ll combine deep technical expertise with leadership to design resilient systems, empower teams across the organization to self-serve with confidence, and ensure our data remains a trusted asset that accelerates business growth.\n\n\nAs a Staff Data Engineer, you will:\n\n - Shape Foundational Data Components: Design, build, and maintain scalable batch and real-time data pipelines, while also looking across systems and ahead to anticipate future needs.\n\n - Demonstrate Technical Mastery: Deliver high-quality solutions through deep expertise in modern data tools and technologies. Champion technical excellence within the team by setting best practices, raising the bar for engineering quality, and mentoring team members at all levels to support their growth and career development.\n\n - Drive Reliability & Resilience: Establish testing and reliability standards, SLAs (uptime, RTO, RPO), and disaster recovery playbooks. Lead major reliability initiatives to minimize downtime and protect critical business data.\n\n - Advance Observability & Governance: Build frameworks for monitoring, logging, lineage, and auditing to ensure visibility, compliance, and trust in data. Define governance policies that enforce data integrity, availability, and reliability across the platform.\n\n - Accelerate and Empower Data Access: Develop self-service tools, frameworks, and automation that reduce manual effort, improve efficiency, and enable teams across engineering, analytics, and data science to work effectively with data while minimizing dependency on the Data Platform team.\n\n - Contribute to Strategic Planning: Partner with Technical Program Managers to define and refine strategic roadmaps, ensuring that data engineering priorities align with business objectives.\n\n - Drive Cross-Team Collaboration: Collaborate with Staff Engineers and technical leaders across domains to identify friction points, and work collectively to design solutions that improve system reliability, consistency, and scalability.\n\n - Accelerate Business Growth: Work closely with data analysts, scientists, and product teams to enable fast, seamless exploration, analysis, modeling, and reporting. Build automation and infrastructure that reduce friction and accelerate decision-making.\n\n - Safeguard Data Integrity: Own the integrity and reliability of data, ensuring stakeholders across the organization maintain trust in the insights and decisions driven by it.\n\n - On-Call Rotation: Members of the Data Platform team participate in an on-call rotation, covering one week at a time. When an incident occurs outside of regular working hours, we provide time off in lieu to support healthy balance and recovery. From time to time, major maintenance work may require team members to serve as primary or secondary on-call support over a weekend.\n Jobber is committed to maintaining a fair, transparent, and humane on-call experience. Your interview team will be happy to walk you through how we manage on-call responsibilities in practice.\n\n\nTo be successful, you should have:\n\n - Core Data Engineering Expertise: Hands-on experience with batch and real-time data processing frameworks, lakehouse/warehouse management, large-scale data transformation, data serialization, workflow orchestration and dimensional modeling (star/snow-flake schemas)\n\n - Scalable Systems Development: Proven ability to design and deliver highly scalable, maintainable, and high-performance solutions across multiple layers of the technology stack, leveraging containerization, CI/CD, and API development.\n\n - AWS Cloud Proficiency: Strong understanding of AWS services relevant to the data domain, with hands-on experience leveraging them to design and implement data solutions.\n\n - Technical Leadership & Engineering Excellence: Demonstrated success guiding teams through complex, high-impact projects while providing architectural direction and serving as a trusted technical lead. Exceptional proficiency in software design, system architecture, and coding, with a focus on long-term maintainability, performance, and resilience.\n\n - Reliability & DevOps Practices: Strong background in infrastructure-as-code (Terraform, CloudFormation), observability (logging, monitoring, tracing), and system reliability.\n\n - Collaboration & Adaptability: Exceptional communication skills, self-motivation, and resourcefulness, with the ability to navigate ambiguity, prioritize effectively, and deliver results in fast-paced environments.\n\n\nIt would be really great (but not a deal-breaker) if you had:\n\n - Machine Learning Platform Experience: Exposure to ML platforms and distributed compute frameworks (e.g., Ray, TensorFlow, PyTorch). Experience collaborating with Data Scientists to operationalize models, implement drift detection, or scale ML workloads.\n\n - Cross-Domain Engineering Experience: Hands-on exposure to non–data engineering codebases, such as web application frameworks (Ruby on Rails) and modern front-end stacks (TypeScript/React).\n\n - API & Integration Knowledge: Familiarity with GraphQL, API layer design, and performance optimization.\n\n - Platform Building Experience: Prior work on developer tooling or shared platforms that supported multiple engineering domains.\n\n - Governance & Compliance Awareness: Knowledge of data privacy, security, and compliance in cloud-based data environments.\n\n - Knowledge of data privacy, security, and compliance considerations in a cloud-based data environment.\n\n\nCompensation:\n\nAt Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $169,200 CAD, a midpoint of $199,100 CAD and a maximum salary of $228,900 CAD, designed to reflect the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\n\n\n\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"90826cae-5acc-4321-a0c7-206d9f7ea0b5","title":"Senior Front-End Developer, Web Experimentation","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-09-18T18:52:44.351+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/90826cae-5acc-4321-a0c7-206d9f7ea0b5","applyUrl":"https://jobs.ashbyhq.com/jobber/90826cae-5acc-4321-a0c7-206d9f7ea0b5/application","descriptionHtml":"Then Jobber might be the place for you! We're looking for a Senior Front-End Developer, Web Experimentation, to join our Web Strategy team.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
Jobber's website is one of our most important growth engines — the place where small home-service businesses first meet the product and decide to start a trial. The Web team builds and continuously improves getjobber.com, shipping new pages, running a high-velocity experimentation program, and pushing the limits of what a marketing site can do for conversion, SEO, and AI-driven discovery.
We're looking for a Senior Front-End Developer with deep web experimentation experience — to drive high-velocity A/B and multivariate testing across our web properties while elevating our technical architecture. You'll work across our modern Jamstack stack (Next.js, Sanity headless CMS, React, TypeScript) as well as our traditional headful WordPress platform (PHP, Twig templates), expanding our component libraries and engineering high-performance CRO frameworks. CMS familiarity is essential: you'll build and optimize features across both modern headless APIs and legacy PHP/Twig codebases. This is a senior individual-contributor role with real technical influence: you'll set experimentation standards, mentor developers, and partner with the Engineering Manager on quality and site performance.
Just as importantly, we want someone who treats AI-assisted development as a core engineering skill. We're actively reshaping how we build — using AI coding agents, MCP-connected tooling, and automated workflows to move faster without sacrificing quality — and we want this person to help lead that evolution, not just keep up with it.
Build on a modern front-end stack
Engineer across a hybrid web stack — ship production features in Next.js, Sanity, and React with TypeScript, alongside ongoing support and enhancements for our headful WordPress (PHP/Twig) environment across getjobber.com.
Contribute to and extend our shared component library and design system so the team builds faster on consistent, reusable, well-tested foundations.
Own performance and accessibility as first-class requirements — Core Web Vitals, semantic and accessible markup, and fast, resilient page loads that directly support conversion.
Work seamlessly between headless and traditional CMS architectures — integrate APIs and structured content in Sanity while maintaining Twig-templated components in WordPress as we transition our web ecosystem.
Write well-tested, scalable, well-organized code and drive consistent engineering practices through code review.
Collaborate with our other developers on best technical practices and project decisions.
Push our AI-assisted workflow forward
Use AI coding tools and agents fluently (e.g. Claude, AI-assisted IDEs, agentic workflows) to accelerate development while keeping a critical eye on output quality and reliability.
Improve how the team works with AI — building and refining MCP integrations, prompts, and context so our tickets, content, and codebase are AI-ready.
Help define and benchmark team standards for AI-assisted development — identifying what works, documenting it, and raising the whole team's baseline.
Power experimentation and growth
Architect and execute complex A/B and multivariate experiments across high-converting marketing flows, partnering with CRO leads and data analysts to design statistically sound, performant test variants.
Build for experimentation velocity and statistical integrity — minimize flicker, ensure client/server-side rendering accuracy, and reduce time-to-market from test hypothesis to live variant.
Support experimentation with the technical foundations (structured data, performance, rendering) that use best practices
Raise the technical bar
Set patterns and technical direction for how we build, and bring the team along through pragmatic, well-reasoned decisions.
Mentor and coach other front-end developers, lifting their skills and holding the team to its engineering principles.
Partner with the Engineering Manager on technical standards, code quality, and architecture
Identify and act on opportunities to improve the stack, tooling, and processes, and maintain strong team documentation.
Deep front-end expertise. Expert command of HTML, CSS, JavaScript/TypeScript, accessibility, and web performance, plus several years building production applications.
Proven web experimentation & CRO expertise. Hands-on experience architecting and shipping complex A/B, Multivariate Testing, and personalized web experiments with measurable conversion outcomes.
Experience with web experimentation and feature flag platforms (e.g. Kameleoon, Optimizely, VWO, LaunchDarkly) and product analytics tools (e.g. Amplitude, GA4).
Strong Jamstack and modern front-end stack. Mastery of Next.js, React, TypeScript, and modern rendering strategies with a focus on performance and accessibility.
Experience working within a design system or maintaining a shared component library.
Versatile CMS background (Headless Sanity & WordPress/Twig). Experience modeling content in headless CMS platforms (Sanity/Contentful) alongside hands-on proficiency in traditional WordPress, PHP, and Twig templates.
Hands-on AI-assisted development. You actively use AI coding tools in your day-to-day work and have a point of view on where they help, where they don't, and how to use them responsibly.
A growth and experimentation mindset. You're comfortable building for measurement and iteration, and you care about the business outcome your code drives.
Technical leadership without ego. You set standards and mentor others while staying collaborative and open to better ideas.
Strong communication. You collaborate easily with both technical and non-technical partners — designers, marketers, and CRO.
Ambitious and humble. You don't accept the status quo simply because \"it's what we've always done\" — you push for better, newer, more innovative approaches while staying grounded.
Comfort in the grey areas. You're adaptable, can prioritize amid ambiguity and changing priorities, and break large, complex problems into shippable pieces.
Nice to have:
Back-end familiarity. Comfort working beyond the front end: integrating APIs and services, or background experience with full-stack development.
Experience collaborating closely with designers in Figma.
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $125,715 a midpoint of $147,900, and a maximum salary of $170,085 designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ARE YOU A BUILDER?\n\nThen Jobber might be the place for you! We're looking for a Senior Front-End Developer, Web Experimentation, to join our Web Strategy team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\n \n\n\nTHE ROLE:\n\nJobber's website is one of our most important growth engines — the place where small home-service businesses first meet the product and decide to start a trial. The Web team builds and continuously improves getjobber.com http://getjobber.com, shipping new pages, running a high-velocity experimentation program, and pushing the limits of what a marketing site can do for conversion, SEO, and AI-driven discovery.\n\nWe're looking for a Senior Front-End Developer with deep web experimentation experience — to drive high-velocity A/B and multivariate testing across our web properties while elevating our technical architecture. You'll work across our modern Jamstack stack (Next.js, Sanity headless CMS, React, TypeScript) as well as our traditional headful WordPress platform (PHP, Twig templates), expanding our component libraries and engineering high-performance CRO frameworks. CMS familiarity is essential: you'll build and optimize features across both modern headless APIs and legacy PHP/Twig codebases. This is a senior individual-contributor role with real technical influence: you'll set experimentation standards, mentor developers, and partner with the Engineering Manager on quality and site performance.\n\nJust as importantly, we want someone who treats AI-assisted development as a core engineering skill. We're actively reshaping how we build — using AI coding agents, MCP-connected tooling, and automated workflows to move faster without sacrificing quality — and we want this person to help lead that evolution, not just keep up with it.\n\n \n\n\nWHAT YOU'LL DO:\n\nBuild on a modern front-end stack\n\n - Engineer across a hybrid web stack — ship production features in Next.js, Sanity, and React with TypeScript, alongside ongoing support and enhancements for our headful WordPress (PHP/Twig) environment across getjobber.com http://getjobber.com.\n\n - Contribute to and extend our shared component library and design system so the team builds faster on consistent, reusable, well-tested foundations.\n\n - Own performance and accessibility as first-class requirements — Core Web Vitals, semantic and accessible markup, and fast, resilient page loads that directly support conversion.\n\n - Work seamlessly between headless and traditional CMS architectures — integrate APIs and structured content in Sanity while maintaining Twig-templated components in WordPress as we transition our web ecosystem.\n\n - Write well-tested, scalable, well-organized code and drive consistent engineering practices through code review.\n\n - Collaborate with our other developers on best technical practices and project decisions.\n\nPush our AI-assisted workflow forward\n\n - Use AI coding tools and agents fluently (e.g. Claude, AI-assisted IDEs, agentic workflows) to accelerate development while keeping a critical eye on output quality and reliability.\n\n - Improve how the team works with AI — building and refining MCP integrations, prompts, and context so our tickets, content, and codebase are AI-ready.\n\n - Help define and benchmark team standards for AI-assisted development — identifying what works, documenting it, and raising the whole team's baseline.\n\nPower experimentation and growth\n\n - Architect and execute complex A/B and multivariate experiments across high-converting marketing flows, partnering with CRO leads and data analysts to design statistically sound, performant test variants.\n\n - Build for experimentation velocity and statistical integrity — minimize flicker, ensure client/server-side rendering accuracy, and reduce time-to-market from test hypothesis to live variant.\n\n - Support experimentation with the technical foundations (structured data, performance, rendering) that use best practices\n\nRaise the technical bar\n\n - Set patterns and technical direction for how we build, and bring the team along through pragmatic, well-reasoned decisions.\n\n - Mentor and coach other front-end developers, lifting their skills and holding the team to its engineering principles.\n\n - Partner with the Engineering Manager on technical standards, code quality, and architecture\n\n - Identify and act on opportunities to improve the stack, tooling, and processes, and maintain strong team documentation.\n\n \n\n\nTO BE SUCCESSFUL, YOU SHOULD HAVE:\n\n - Deep front-end expertise. Expert command of HTML, CSS, JavaScript/TypeScript, accessibility, and web performance, plus several years building production applications.\n\n - Proven web experimentation & CRO expertise. Hands-on experience architecting and shipping complex A/B, Multivariate Testing, and personalized web experiments with measurable conversion outcomes.\n\n - Experience with web experimentation and feature flag platforms (e.g. Kameleoon, Optimizely, VWO, LaunchDarkly) and product analytics tools (e.g. Amplitude, GA4).\n\n - Strong Jamstack and modern front-end stack. Mastery of Next.js, React, TypeScript, and modern rendering strategies with a focus on performance and accessibility.\n\n - Experience working within a design system or maintaining a shared component library.\n\n - Versatile CMS background (Headless Sanity & WordPress/Twig). Experience modeling content in headless CMS platforms (Sanity/Contentful) alongside hands-on proficiency in traditional WordPress, PHP, and Twig templates.\n\n - Hands-on AI-assisted development. You actively use AI coding tools in your day-to-day work and have a point of view on where they help, where they don't, and how to use them responsibly.\n\n - A growth and experimentation mindset. You're comfortable building for measurement and iteration, and you care about the business outcome your code drives.\n\n - Technical leadership without ego. You set standards and mentor others while staying collaborative and open to better ideas.\n\n - Strong communication. You collaborate easily with both technical and non-technical partners — designers, marketers, and CRO.\n\n - Ambitious and humble. You don't accept the status quo simply because \"it's what we've always done\" — you push for better, newer, more innovative approaches while staying grounded.\n\n - Comfort in the grey areas. You're adaptable, can prioritize amid ambiguity and changing priorities, and break large, complex problems into shippable pieces.\n\nNice to have:\n\n - Back-end familiarity. Comfort working beyond the front end: integrating APIs and services, or background experience with full-stack development.\n\n - Experience collaborating closely with designers in Figma.\n\n \n\n\nLOCATION:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\n \n\n\nCOMPENSATION:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $125,715 a midpoint of $147,900, and a maximum salary of $170,085 designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"bd63e612-efb7-4a54-a833-f6640479ad4d","title":"Senior Product Manager, Supply","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-09-23T16:48:01.562+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/bd63e612-efb7-4a54-a833-f6640479ad4d","applyUrl":"https://jobs.ashbyhq.com/jobber/bd63e612-efb7-4a54-a833-f6640479ad4d/application","descriptionHtml":"Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want.
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
We’re looking for a Senior Product Manager, Supply to be part of our Ecosystem product organization.
The team:
Materials are one of the largest costs in a home service business. We're helping home service businesses manage this side of their work, connecting the supply chain directly into Jobber so service pros can find, price, and manage materials as part of their everyday workflows.
The role:
We're looking for a Senior Product Manager who is excited to connect a whole new part of the ecosystem into Jobber, solving problems for service providers at every step of their workflow. From the plumber who needs to know a quote will actually be profitable, to the contractor who needs parts to show up on time to keep a job on track..
In this role, you’ll own the strategy and execution behind Jobber Supply. You’ll work across a genuinely broad product surface: supplier catalog integrations, real-time and account-specific pricing, materials and cost management, and purchase orders. You’ll be doing it while sitting alongside Business Development in live supplier partnership cycles, technical evaluations, and roadmap conversations with some of the largest supply partners in North America.
You'll identify where material workflows break down for service pros today, where the gap between what a job was quoted at and what it actually cost erodes their margins, and where the biggest opportunities are to make Jobber the obvious place where materials and everyday workflows come together to make their business more profitable.
This role is a strong fit for someone who is deeply customer-curious, commercially sharp, and comfortable operating in zero-to-one territory. Someone who can lead supplier partnership conversations, build internal influence, work through data models with engineers, and see how everything flows across the end-to-end workflow without losing the thread. You should be excited to own outcomes for service professionals and Jobber.
As Senior Product Manager you will:
Build a deep understanding of our customers: home service businesses (such as plumbing companies, landscapers, electricians etc.) and how they source, price, order, and track the materials that power their jobs.
Drive complex, business-critical Supply product initiatives. Define a vision, strategy, and roadmap that spans supplier catalogs, materials management, and job costing.
Prioritize opportunities into a cohesive product roadmap that ties customer needs and supplier partners with Jobber’s business goals and competitive landscape.
Synthesize learnings across the material ecosystem into common denominator product investments,
Balance short-term wins with long-term strategic bets that span across workflows.
Partner closely with other departments across the company (e.g. Business Development, Sales, Success, Product Marketing, and more) to launch and scale new ideas.
Define and monitor key product metrics across discovery, adoption, revenue, and engagement to track the success of your bets, stepping in when things are not tracking with business goals.
Engage and cultivate relationships with service pros and supplier partners to influence shared cross-team directions and manage risks or trade-offs. Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams.
To be successful, you should have:
5+ years of product management experience, with evidence of shipping real things and seeing them through to long-term outcomes.
Experience taking a new product or product area from zero to one: shaping strategy amid ambiguity, validating with customers, and earning adoption.
A track record of influencing roadmap decisions across teams you don’t own, using customer evidence and business cases rather than authority.
Experience building on or integrating with external platforms and partners: catalogs, APIs, commerce, or marketplace-style products.
Comfort operating across a broad product surface rather than going deep on a single area.
Bonus points if you have:
Experience in home services, construction, distribution, or supply chain environments.
Familiarity with partnership or BD-adjacent product work, including roadmap alignment with external partners.
Experience with pricing, job costing, or margin-focused products.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. Our salary ranges are designed to reflect the progression from learning the role to truly excelling. This role has an annual salary of:
Canada: minimum annual salary of $145,900 CAD, a midpoint of $171,600, and a maximum salary of $197,400 CAD.
We design our compensation to reflect each new hire’s skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want.\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?index=24&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&v=EkfZmHrRLx4.\n\nWe’re looking for a Senior Product Manager, Supply to be part of our Ecosystem product organization.\n\nThe team:\n\nMaterials are one of the largest costs in a home service business. We're helping home service businesses manage this side of their work, connecting the supply chain directly into Jobber so service pros can find, price, and manage materials as part of their everyday workflows.\n\nThe role:\n\nWe're looking for a Senior Product Manager who is excited to connect a whole new part of the ecosystem into Jobber, solving problems for service providers at every step of their workflow. From the plumber who needs to know a quote will actually be profitable, to the contractor who needs parts to show up on time to keep a job on track..\n\nIn this role, you’ll own the strategy and execution behind Jobber Supply. You’ll work across a genuinely broad product surface: supplier catalog integrations, real-time and account-specific pricing, materials and cost management, and purchase orders. You’ll be doing it while sitting alongside Business Development in live supplier partnership cycles, technical evaluations, and roadmap conversations with some of the largest supply partners in North America.\n\nYou'll identify where material workflows break down for service pros today, where the gap between what a job was quoted at and what it actually cost erodes their margins, and where the biggest opportunities are to make Jobber the obvious place where materials and everyday workflows come together to make their business more profitable.\n\nThis role is a strong fit for someone who is deeply customer-curious, commercially sharp, and comfortable operating in zero-to-one territory. Someone who can lead supplier partnership conversations, build internal influence, work through data models with engineers, and see how everything flows across the end-to-end workflow without losing the thread. You should be excited to own outcomes for service professionals and Jobber.\n\n\nAs Senior Product Manager you will:\n\n - Build a deep understanding of our customers: home service businesses (such as plumbing companies, landscapers, electricians etc.) and how they source, price, order, and track the materials that power their jobs.\n\n - Drive complex, business-critical Supply product initiatives. Define a vision, strategy, and roadmap that spans supplier catalogs, materials management, and job costing.\n\n - Prioritize opportunities into a cohesive product roadmap that ties customer needs and supplier partners with Jobber’s business goals and competitive landscape.\n\n - Synthesize learnings across the material ecosystem into common denominator product investments,\n\n - Balance short-term wins with long-term strategic bets that span across workflows.\n\n - Partner closely with other departments across the company (e.g. Business Development, Sales, Success, Product Marketing, and more) to launch and scale new ideas.\n\n - Define and monitor key product metrics across discovery, adoption, revenue, and engagement to track the success of your bets, stepping in when things are not tracking with business goals.\n\n - Engage and cultivate relationships with service pros and supplier partners to influence shared cross-team directions and manage risks or trade-offs. Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams.\n\nTo be successful, you should have:\n\n - 5+ years of product management experience, with evidence of shipping real things and seeing them through to long-term outcomes.\n\n - Experience taking a new product or product area from zero to one: shaping strategy amid ambiguity, validating with customers, and earning adoption.\n\n - A track record of influencing roadmap decisions across teams you don’t own, using customer evidence and business cases rather than authority.\n\n - Experience building on or integrating with external platforms and partners: catalogs, APIs, commerce, or marketplace-style products.\n\n - Comfort operating across a broad product surface rather than going deep on a single area.\n\nBonus points if you have:\n\n - Experience in home services, construction, distribution, or supply chain environments.\n\n - Familiarity with partnership or BD-adjacent product work, including roadmap alignment with external partners.\n\n - Experience with pricing, job costing, or margin-focused products.\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. Our salary ranges are designed to reflect the progression from learning the role to truly excelling. This role has an annual salary of:\n\nCanada: minimum annual salary of $145,900 CAD, a midpoint of $171,600, and a maximum salary of $197,400 CAD.\n\nWe design our compensation to reflect each new hire’s skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"391b28f5-dc7e-4437-9dae-e4089923f2cc","title":"Principal Engineer (AI, Office of the CEO)","department":"Product Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Boston","secondaryLocations":[],"publishedAt":"2026-09-25T13:10:54.617+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/391b28f5-dc7e-4437-9dae-e4089923f2cc","applyUrl":"https://jobs.ashbyhq.com/jobber/391b28f5-dc7e-4437-9dae-e4089923f2cc/application","descriptionHtml":"Do you want to be the first engineer on something an entire company will run on?
Then Jobber might be the place for you! We're looking for a Principal Software Engineer, AI, to join the Office of the CEO.
The team:
This is a startup inside Jobber. A small, senior team in the Office of the CEO with a mandate to reinvent how a 1,000-person company operates in the AI era, and the backing to actually do it. No layers between you and the decision-makers, no roadmap theater, no waiting for alignment. We ship something real every few hours, learn from it, and compound. The work touches every function at Jobber, and what we build becomes how the company thinks and moves.
The role:
Reporting to the VP of Customer Experience Innovation, the Principal Software Engineer will be the founding technical seat: you'll architect and build new AI systems from zero to production, and own the hard problems that come with putting AI at the center of how a company runs — trust, permissions, security, and quality at scale.
This is a builder's role with unusual range. One week you're designing the architecture of a system nobody at Jobber has built before; the next you're embedded with a team, shipping working AI into their real workflow and making them the hero. You'll make fast build-vs-buy calls, run POCs and kill them without sentiment, and set the technical standards that everything AI at Jobber gets held to. We're looking for someone who has shipped production AI or data systems, defaults to pragmatic technology choices, and wants founding-engineer ownership with a real company's resources behind it.
The Principal Software Engineer, AI will:
Architect and build new internal AI systems end to end, from first design to production, as the founding engineer.
Own the hard parts of trustworthy AI at company scale: retrieval quality, permissions, security, and reliability.
Work hands-on across the modern AI stack (LLMs, retrieval, agents, integrations) while keeping the foundations deliberately pragmatic.
Embed with teams across the company, working day-to-day with function leaders and their teams and weekly with executive leadership, shipping AI into real workflows and leaving behind systems and owners that outlast the visit.
Drive build-vs-buy evaluations and fast POCs, with the judgment to commit hard and kill fast.
Work directly with executive leadership: what you build informs how the company makes decisions, every day.
To be successful, you should have:
A track record of building production systems at Staff+ scope: data infrastructure, retrieval, or applied AI used daily by hundreds to thousands of people who depend on it.
Hands-on depth with the modern AI stack, and at least one battle scar from a system that showed you how confidently AI can be wrong.
Pragmatic technology instincts: you reach for proven tools by default and can defend the exceptions.
Founding-engineer, consulting, or forward-deployed experience: comfortable owning outcomes inside someone else's domain.
A daily working relationship with AI tools and agents, as instruments you build with and build for.
The pragmatism to ship every few weeks, the standards to make it trustworthy anyway, and the communication skills to explain both to a CEO.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $229,300, a midpoint of $269,700, and a maximum salary of $310,200, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Do you want to be the first engineer on something an entire company will run on?\n\nThen Jobber might be the place for you! We're looking for a Principal Software Engineer, AI, to join the Office of the CEO.\n\nThe team:\n\nThis is a startup inside Jobber. A small, senior team in the Office of the CEO with a mandate to reinvent how a 1,000-person company operates in the AI era, and the backing to actually do it. No layers between you and the decision-makers, no roadmap theater, no waiting for alignment. We ship something real every few hours, learn from it, and compound. The work touches every function at Jobber, and what we build becomes how the company thinks and moves.\n\n\n\nThe role:\n\nReporting to the VP of Customer Experience Innovation, the Principal Software Engineer will be the founding technical seat: you'll architect and build new AI systems from zero to production, and own the hard problems that come with putting AI at the center of how a company runs — trust, permissions, security, and quality at scale.\n\nThis is a builder's role with unusual range. One week you're designing the architecture of a system nobody at Jobber has built before; the next you're embedded with a team, shipping working AI into their real workflow and making them the hero. You'll make fast build-vs-buy calls, run POCs and kill them without sentiment, and set the technical standards that everything AI at Jobber gets held to. We're looking for someone who has shipped production AI or data systems, defaults to pragmatic technology choices, and wants founding-engineer ownership with a real company's resources behind it.\n\n\n\nThe Principal Software Engineer, AI will:\n\n - Architect and build new internal AI systems end to end, from first design to production, as the founding engineer.\n\n - Own the hard parts of trustworthy AI at company scale: retrieval quality, permissions, security, and reliability.\n\n - Work hands-on across the modern AI stack (LLMs, retrieval, agents, integrations) while keeping the foundations deliberately pragmatic.\n\n - Embed with teams across the company, working day-to-day with function leaders and their teams and weekly with executive leadership, shipping AI into real workflows and leaving behind systems and owners that outlast the visit.\n\n - Drive build-vs-buy evaluations and fast POCs, with the judgment to commit hard and kill fast.\n\n - Work directly with executive leadership: what you build informs how the company makes decisions, every day.\n\n\n\nTo be successful, you should have:\n\n - A track record of building production systems at Staff+ scope: data infrastructure, retrieval, or applied AI used daily by hundreds to thousands of people who depend on it.\n\n - Hands-on depth with the modern AI stack, and at least one battle scar from a system that showed you how confidently AI can be wrong.\n\n - Pragmatic technology instincts: you reach for proven tools by default and can defend the exceptions.\n\n - Founding-engineer, consulting, or forward-deployed experience: comfortable owning outcomes inside someone else's domain.\n\n - A daily working relationship with AI tools and agents, as instruments you build with and build for.\n\n - The pragmatism to ship every few weeks, the standards to make it trustworthy anyway, and the communication skills to explain both to a CEO.\n\n\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $229,300, a midpoint of $269,700, and a maximum salary of $310,200, designed to reflect the progression from learning the ropes to truly excelling. \n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"77bbc8cc-9738-4697-bca6-c656abff47bd","title":"Principal Engineer (AI, Office of the CEO)","department":"Product Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-25T20:00:19.046+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/77bbc8cc-9738-4697-bca6-c656abff47bd","applyUrl":"https://jobs.ashbyhq.com/jobber/77bbc8cc-9738-4697-bca6-c656abff47bd/application","descriptionHtml":"Do you want to be the first engineer on something an entire company will run on?
Then Jobber might be the place for you! We're looking for a Principal Software Engineer, AI, to join the Office of the CEO.
The team:
This is a startup inside Jobber. A small, senior team in the Office of the CEO with a mandate to reinvent how a 1,000-person company operates in the AI era, and the backing to actually do it. No layers between you and the decision-makers, no roadmap theater, no waiting for alignment. We ship something real every few hours, learn from it, and compound. The work touches every function at Jobber, and what we build becomes how the company thinks and moves.
The role:
Reporting to the VP of Customer Experience Innovation, the Principal Software Engineer will be the founding technical seat: you'll architect and build new AI systems from zero to production, and own the hard problems that come with putting AI at the center of how a company runs — trust, permissions, security, and quality at scale.
This is a builder's role with unusual range. One week you're designing the architecture of a system nobody at Jobber has built before; the next you're embedded with a team, shipping working AI into their real workflow and making them the hero. You'll make fast build-vs-buy calls, run POCs and kill them without sentiment, and set the technical standards that everything AI at Jobber gets held to. We're looking for someone who has shipped production AI or data systems, defaults to pragmatic technology choices, and wants founding-engineer ownership with a real company's resources behind it.
The Principal Software Engineer, AI will:
Architect and build new internal AI systems end to end, from first design to production, as the founding engineer.
Own the hard parts of trustworthy AI at company scale: retrieval quality, permissions, security, and reliability.
Work hands-on across the modern AI stack (LLMs, retrieval, agents, integrations) while keeping the foundations deliberately pragmatic.
Embed with teams across the company, working day-to-day with function leaders and their teams and weekly with executive leadership, shipping AI into real workflows and leaving behind systems and owners that outlast the visit.
Drive build-vs-buy evaluations and fast POCs, with the judgment to commit hard and kill fast.
Work directly with executive leadership: what you build informs how the company makes decisions, every day.
To be successful, you should have:
A track record of building production systems at Staff+ scope: data infrastructure, retrieval, or applied AI used daily by hundreds to thousands of people who depend on it.
Hands-on depth with the modern AI stack, and at least one battle scar from a system that showed you how confidently AI can be wrong.
Pragmatic technology instincts: you reach for proven tools by default and can defend the exceptions.
Founding-engineer, consulting, or forward-deployed experience: comfortable owning outcomes inside someone else's domain.
A daily working relationship with AI tools and agents, as instruments you build with and build for.
The pragmatism to ship every few weeks, the standards to make it trustworthy anyway, and the communication skills to explain both to a CEO.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $196,300, a midpoint of $230,900, and a maximum salary of $265,600, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Do you want to be the first engineer on something an entire company will run on?\n\nThen Jobber might be the place for you! We're looking for a Principal Software Engineer, AI, to join the Office of the CEO.\n\nThe team:\n\nThis is a startup inside Jobber. A small, senior team in the Office of the CEO with a mandate to reinvent how a 1,000-person company operates in the AI era, and the backing to actually do it. No layers between you and the decision-makers, no roadmap theater, no waiting for alignment. We ship something real every few hours, learn from it, and compound. The work touches every function at Jobber, and what we build becomes how the company thinks and moves.\n\n\n\nThe role:\n\nReporting to the VP of Customer Experience Innovation, the Principal Software Engineer will be the founding technical seat: you'll architect and build new AI systems from zero to production, and own the hard problems that come with putting AI at the center of how a company runs — trust, permissions, security, and quality at scale.\n\nThis is a builder's role with unusual range. One week you're designing the architecture of a system nobody at Jobber has built before; the next you're embedded with a team, shipping working AI into their real workflow and making them the hero. You'll make fast build-vs-buy calls, run POCs and kill them without sentiment, and set the technical standards that everything AI at Jobber gets held to. We're looking for someone who has shipped production AI or data systems, defaults to pragmatic technology choices, and wants founding-engineer ownership with a real company's resources behind it.\n\n\n\nThe Principal Software Engineer, AI will:\n\n - Architect and build new internal AI systems end to end, from first design to production, as the founding engineer.\n\n - Own the hard parts of trustworthy AI at company scale: retrieval quality, permissions, security, and reliability.\n\n - Work hands-on across the modern AI stack (LLMs, retrieval, agents, integrations) while keeping the foundations deliberately pragmatic.\n\n - Embed with teams across the company, working day-to-day with function leaders and their teams and weekly with executive leadership, shipping AI into real workflows and leaving behind systems and owners that outlast the visit.\n\n - Drive build-vs-buy evaluations and fast POCs, with the judgment to commit hard and kill fast.\n\n - Work directly with executive leadership: what you build informs how the company makes decisions, every day.\n\n\n\nTo be successful, you should have:\n\n - A track record of building production systems at Staff+ scope: data infrastructure, retrieval, or applied AI used daily by hundreds to thousands of people who depend on it.\n\n - Hands-on depth with the modern AI stack, and at least one battle scar from a system that showed you how confidently AI can be wrong.\n\n - Pragmatic technology instincts: you reach for proven tools by default and can defend the exceptions.\n\n - Founding-engineer, consulting, or forward-deployed experience: comfortable owning outcomes inside someone else's domain.\n\n - A daily working relationship with AI tools and agents, as instruments you build with and build for.\n\n - The pragmatism to ship every few weeks, the standards to make it trustworthy anyway, and the communication skills to explain both to a CEO.\n\n\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $196,300, a midpoint of $230,900, and a maximum salary of $265,600, designed to reflect the progression from learning the ropes to truly excelling. \n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"4fdebd9d-d98e-4088-8b0c-22ffe43d9731","title":"Principal Engineer (AI, Office of the CEO)","department":"Product Engineering","team":"Product Engineering","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-25T20:02:48.210+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/4fdebd9d-d98e-4088-8b0c-22ffe43d9731","applyUrl":"https://jobs.ashbyhq.com/jobber/4fdebd9d-d98e-4088-8b0c-22ffe43d9731/application","descriptionHtml":"Do you want to be the first engineer on something an entire company will run on?
Then Jobber might be the place for you! We're looking for a Principal Software Engineer, AI, to join the Office of the CEO.
The team:
This is a startup inside Jobber. A small, senior team in the Office of the CEO with a mandate to reinvent how a 1,000-person company operates in the AI era, and the backing to actually do it. No layers between you and the decision-makers, no roadmap theater, no waiting for alignment. We ship something real every few hours, learn from it, and compound. The work touches every function at Jobber, and what we build becomes how the company thinks and moves.
The role:
Reporting to the VP of Customer Experience Innovation, the Principal Software Engineer will be the founding technical seat: you'll architect and build new AI systems from zero to production, and own the hard problems that come with putting AI at the center of how a company runs — trust, permissions, security, and quality at scale.
This is a builder's role with unusual range. One week you're designing the architecture of a system nobody at Jobber has built before; the next you're embedded with a team, shipping working AI into their real workflow and making them the hero. You'll make fast build-vs-buy calls, run POCs and kill them without sentiment, and set the technical standards that everything AI at Jobber gets held to. We're looking for someone who has shipped production AI or data systems, defaults to pragmatic technology choices, and wants founding-engineer ownership with a real company's resources behind it.
The Principal Software Engineer, AI will:
Architect and build new internal AI systems end to end, from first design to production, as the founding engineer.
Own the hard parts of trustworthy AI at company scale: retrieval quality, permissions, security, and reliability.
Work hands-on across the modern AI stack (LLMs, retrieval, agents, integrations) while keeping the foundations deliberately pragmatic.
Embed with teams across the company, working day-to-day with function leaders and their teams and weekly with executive leadership, shipping AI into real workflows and leaving behind systems and owners that outlast the visit.
Drive build-vs-buy evaluations and fast POCs, with the judgment to commit hard and kill fast.
Work directly with executive leadership: what you build informs how the company makes decisions, every day.
To be successful, you should have:
A track record of building production systems at Staff+ scope: data infrastructure, retrieval, or applied AI used daily by hundreds to thousands of people who depend on it.
Hands-on depth with the modern AI stack, and at least one battle scar from a system that showed you how confidently AI can be wrong.
Pragmatic technology instincts: you reach for proven tools by default and can defend the exceptions.
Founding-engineer, consulting, or forward-deployed experience: comfortable owning outcomes inside someone else's domain.
A daily working relationship with AI tools and agents, as instruments you build with and build for.
The pragmatism to ship every few weeks, the standards to make it trustworthy anyway, and the communication skills to explain both to a CEO.
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Do you want to be the first engineer on something an entire company will run on?\n\nThen Jobber might be the place for you! We're looking for a Principal Software Engineer, AI, to join the Office of the CEO.\n\nThe team:\n\nThis is a startup inside Jobber. A small, senior team in the Office of the CEO with a mandate to reinvent how a 1,000-person company operates in the AI era, and the backing to actually do it. No layers between you and the decision-makers, no roadmap theater, no waiting for alignment. We ship something real every few hours, learn from it, and compound. The work touches every function at Jobber, and what we build becomes how the company thinks and moves.\n\n\n\nThe role:\n\nReporting to the VP of Customer Experience Innovation, the Principal Software Engineer will be the founding technical seat: you'll architect and build new AI systems from zero to production, and own the hard problems that come with putting AI at the center of how a company runs — trust, permissions, security, and quality at scale.\n\nThis is a builder's role with unusual range. One week you're designing the architecture of a system nobody at Jobber has built before; the next you're embedded with a team, shipping working AI into their real workflow and making them the hero. You'll make fast build-vs-buy calls, run POCs and kill them without sentiment, and set the technical standards that everything AI at Jobber gets held to. We're looking for someone who has shipped production AI or data systems, defaults to pragmatic technology choices, and wants founding-engineer ownership with a real company's resources behind it.\n\n\n\nThe Principal Software Engineer, AI will:\n\n - Architect and build new internal AI systems end to end, from first design to production, as the founding engineer.\n\n - Own the hard parts of trustworthy AI at company scale: retrieval quality, permissions, security, and reliability.\n\n - Work hands-on across the modern AI stack (LLMs, retrieval, agents, integrations) while keeping the foundations deliberately pragmatic.\n\n - Embed with teams across the company, working day-to-day with function leaders and their teams and weekly with executive leadership, shipping AI into real workflows and leaving behind systems and owners that outlast the visit.\n\n - Drive build-vs-buy evaluations and fast POCs, with the judgment to commit hard and kill fast.\n\n - Work directly with executive leadership: what you build informs how the company makes decisions, every day.\n\n\n\nTo be successful, you should have:\n\n - A track record of building production systems at Staff+ scope: data infrastructure, retrieval, or applied AI used daily by hundreds to thousands of people who depend on it.\n\n - Hands-on depth with the modern AI stack, and at least one battle scar from a system that showed you how confidently AI can be wrong.\n\n - Pragmatic technology instincts: you reach for proven tools by default and can defend the exceptions.\n\n - Founding-engineer, consulting, or forward-deployed experience: comfortable owning outcomes inside someone else's domain.\n\n - A daily working relationship with AI tools and agents, as instruments you build with and build for.\n\n - The pragmatism to ship every few weeks, the standards to make it trustworthy anyway, and the communication skills to explain both to a CEO.\n \n \n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"8f77d17e-203e-46c1-b06a-42b7005b94d2","title":"Staff Data Scientist, Applied ML ","department":"Strategy & Analytics","team":"Strategy & Analytics","employmentType":"FullTime","location":"Remote","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-09-29T16:58:25.204+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/8f77d17e-203e-46c1-b06a-42b7005b94d2","applyUrl":"https://jobs.ashbyhq.com/jobber/8f77d17e-203e-46c1-b06a-42b7005b94d2/application","descriptionHtml":"
Are you a Machine Learning practitioner who is technically deep and commercially sharp?
If so, this might be the role for you! We're looking for a Staff Data Scientist, Applied Machine Learning (ML) to join our growing Data Science team.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.
We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.
The team:
Similar to how Jobber empowers small businesses with the tools and insights they need to succeed, the Strategy and Analytics Department ensures our people at Jobber have the tooling, data insights, and strategic direction to excel in our shared mission. We turn data into actionable insights, and critical business needs into impactful software, working with multiple teams and departments across the company. Strategy & Analytics serves as a central hub that drives business outcomes in all corners of Jobber's ecosystem.
Within that department, Data Science is the predictive and prescriptive arm. We're a small, hungry team with an outsized footprint. We work in two-week sprints, demo to the whole department, and expect each other to bring a point of view rather than a ticket.
SignalGraph is our next major project: a company-wide metric graph that connects organizational activity and outcomes so teams can trace metric movement to root causes, investigate faster, and make better decisions.
The role:
Reporting to the Manager, Data Science, the Staff Data Scientist, Applied Machine Learning will own models and systems for automated decisioning. You will train and evaluate models using techniques such as graph representation learning, transformer architectures, and ranking, and engineer them to serve reliably in real time and at scale inside Jobber's product.
This is a senior individual contributor role with strong architectural scope. You'll be the person who decides how ML systems at Jobber are built, evaluated, and trusted and you'll be doing it against a dataset most companies our size don't have: high-velocity SaaS event data, scheduling data, and payments data across hundreds of thousands of service professionals and millions of their clients, plus a rich body of unstructured sales and support text.
The Staff Data Scientist, Applied Machine Learning will:
Continue building, improving, and maintaining SignalGraph: evolve metric-family contracts, keep segment and causal-edge catalogs trustworthy, operate the Neo4j and series-refresh pipeline, and strengthen investigation diagnostics so teams can trace metric changes to root causes and make faster decisions from governed evidence..
Design, build, and evaluate retrieval-augmented generation (RAG) systems on top of that graph. You’ll own retrieval quality, context management, and the evaluation harness that proves the system is actually right, not just fluent.
Own production ML end-to-end: training pipelines, real-time serving, monitoring, drift detection, and retraining. When a model is live, its uptime, latency, and accuracy are yours.
Establish systematic evaluation and regression testing as a standard for the team — so model and LLM system quality is measured and defended over time rather than assessed once at launch.
Set the technical bar and multiply the team: drive MLOps and ML engineering standards, shape our feature store and platform roadmap, review peers' work, and mentor other scientists on graph and deep learning methods.
Partner directly with senior leadership. Much of what you build will be used by Senior Leaders, Customer Analytics, Business Intelligence, and Product to make decisions against Jobber's North Star goals. You'll present your own work, defend your assumptions, and help cross-functional partners reframe how they approach a problem.
Stay current, and bring it back. We expect this role to be the most informed person at Jobber on developments in AI/ML methodologically, not just as a consumer of tools, and to translate that into shipped capability.
To be successful, you should have:
Production ML experience, end-to-end. You've trained, deployed, served, and maintained models that acted on real users (not just scored offline) You've learned the hard lessons about retraining, drift, and technical debt that come with it.
A strong statistics foundation. You can reason about bias and variance, justify a loss function, and tell signal from noise without hand-waving.
Expert SQL and production-grade Python skills.
Depth in modern ML methods: Deep learning and neural architectures, transformers/BERT-family models, RNN/CNN, ranking, and representation learning, with hands-on experience applying LLMs in production systems, including RAG and context management.
Experience designing for the real cost of being wrong. You've built or tuned custom and asymmetric loss functions where a miss in one direction is far more expensive than the other, and you can explain the business reasoning behind the choice.
Experience with large data in production environments and the platforms that support it. ML/AI platforms such as Snowflake, orchestration with Apache Airflow, and cloud infrastructure (AWS strongly preferred; GCP or Azure equivalent considered).
Strong communication and stakeholder alignment skills. This team's work only lands if everyone shares the same understanding of what the data means. You can take a room of technical and non-technical partners from confusion to alignment, present uncertainty honestly, and influence without authority.
Ownership of quality over shipping speed alone. You want to know why something works and how to make it better. You don't accept a model's current performance as its ceiling, and you don't outsource your understanding of your own code to an AI assistant.
It would be nice if you had:
Graph experience: Graph theory, graph neural networks, knowledge graphs, or graph databases such as Neo4j. Rare, and the single most valuable thing you could bring to this role.
A software engineering background: Services and model serving (REST/gRPC), Docker/Kubernetes, CI/CD, feature stores.
Experience with Snowflake, including Snowpark and Snowpark Container Services, or a comparable path from warehouse to deployed model.
Experience building LLM evaluation infrastructure, safety layers, or LLMOps for customer-facing AI.
Exposure to risk, fraud, or fintech modelling, or to recommendation and ranking systems at scale.
Compensation:
At Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $145,900 CAD, a midpoint of $171,600 CAD and a maximum salary of $197,400 CAD designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary.
Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"\nAre you a Machine Learning practitioner who is technically deep and commercially sharp? \n\nIf so, this might be the role for you! We're looking for a Staff Data Scientist, Applied Machine Learning (ML) to join our growing Data Science team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nWe help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.\n\n\nThe team:\n\n\nSimilar to how Jobber empowers small businesses with the tools and insights they need to succeed, the Strategy and Analytics Department ensures our people at Jobber have the tooling, data insights, and strategic direction to excel in our shared mission. We turn data into actionable insights, and critical business needs into impactful software, working with multiple teams and departments across the company. Strategy & Analytics serves as a central hub that drives business outcomes in all corners of Jobber's ecosystem.\n\nWithin that department, Data Science is the predictive and prescriptive arm. We're a small, hungry team with an outsized footprint. We work in two-week sprints, demo to the whole department, and expect each other to bring a point of view rather than a ticket.\n\nSignalGraph is our next major project: a company-wide metric graph that connects organizational activity and outcomes so teams can trace metric movement to root causes, investigate faster, and make better decisions.\n\n\nThe role:\n\nReporting to the Manager, Data Science, the Staff Data Scientist, Applied Machine Learning will own models and systems for automated decisioning. You will train and evaluate models using techniques such as graph representation learning, transformer architectures, and ranking, and engineer them to serve reliably in real time and at scale inside Jobber's product.\n\n\n\nThis is a senior individual contributor role with strong architectural scope. You'll be the person who decides how ML systems at Jobber are built, evaluated, and trusted and you'll be doing it against a dataset most companies our size don't have: high-velocity SaaS event data, scheduling data, and payments data across hundreds of thousands of service professionals and millions of their clients, plus a rich body of unstructured sales and support text.\n\n\nThe Staff Data Scientist, Applied Machine Learning will:\n\n\n - Continue building, improving, and maintaining SignalGraph: evolve metric-family contracts, keep segment and causal-edge catalogs trustworthy, operate the Neo4j and series-refresh pipeline, and strengthen investigation diagnostics so teams can trace metric changes to root causes and make faster decisions from governed evidence..\n \n\n - Design, build, and evaluate retrieval-augmented generation (RAG) systems on top of that graph. You’ll own retrieval quality, context management, and the evaluation harness that proves the system is actually right, not just fluent.\n \n\n - Own production ML end-to-end: training pipelines, real-time serving, monitoring, drift detection, and retraining. When a model is live, its uptime, latency, and accuracy are yours.\n \n\n - Establish systematic evaluation and regression testing as a standard for the team — so model and LLM system quality is measured and defended over time rather than assessed once at launch.\n \n\n - Set the technical bar and multiply the team: drive MLOps and ML engineering standards, shape our feature store and platform roadmap, review peers' work, and mentor other scientists on graph and deep learning methods.\n \n\n - Partner directly with senior leadership. Much of what you build will be used by Senior Leaders, Customer Analytics, Business Intelligence, and Product to make decisions against Jobber's North Star goals. You'll present your own work, defend your assumptions, and help cross-functional partners reframe how they approach a problem.\n \n\n - Stay current, and bring it back. We expect this role to be the most informed person at Jobber on developments in AI/ML methodologically, not just as a consumer of tools, and to translate that into shipped capability.\n\n\nTo be successful, you should have:\n\n\n - Production ML experience, end-to-end. You've trained, deployed, served, and maintained models that acted on real users (not just scored offline) You've learned the hard lessons about retraining, drift, and technical debt that come with it.\n \n\n - A strong statistics foundation. You can reason about bias and variance, justify a loss function, and tell signal from noise without hand-waving.\n \n\n - Expert SQL and production-grade Python skills. \n \n\n - Depth in modern ML methods: Deep learning and neural architectures, transformers/BERT-family models, RNN/CNN, ranking, and representation learning, with hands-on experience applying LLMs in production systems, including RAG and context management.\n \n\n - Experience designing for the real cost of being wrong. You've built or tuned custom and asymmetric loss functions where a miss in one direction is far more expensive than the other, and you can explain the business reasoning behind the choice.\n \n\n - Experience with large data in production environments and the platforms that support it. ML/AI platforms such as Snowflake, orchestration with Apache Airflow, and cloud infrastructure (AWS strongly preferred; GCP or Azure equivalent considered).\n \n\n - Strong communication and stakeholder alignment skills. This team's work only lands if everyone shares the same understanding of what the data means. You can take a room of technical and non-technical partners from confusion to alignment, present uncertainty honestly, and influence without authority.\n \n\n - Ownership of quality over shipping speed alone. You want to know why something works and how to make it better. You don't accept a model's current performance as its ceiling, and you don't outsource your understanding of your own code to an AI assistant.\n\n\nIt would be nice if you had:\n\n\n - Graph experience: Graph theory, graph neural networks, knowledge graphs, or graph databases such as Neo4j. Rare, and the single most valuable thing you could bring to this role.\n \n\n - A software engineering background: Services and model serving (REST/gRPC), Docker/Kubernetes, CI/CD, feature stores.\n \n\n - Experience with Snowflake, including Snowpark and Snowpark Container Services, or a comparable path from warehouse to deployed model.\n\n - Experience building LLM evaluation infrastructure, safety layers, or LLMOps for customer-facing AI.\n \n\n - Exposure to risk, fraud, or fintech modelling, or to recommendation and ranking systems at scale.\n\nCompensation:\n\nAt Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $145,900 CAD, a midpoint of $171,600 CAD and a maximum salary of $197,400 CAD designed to reflect the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary.\n\nOur range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\n\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"07cee15e-0f9d-463f-8359-871ca36ffe07","title":"Senior Product Manager, Teammate Growth","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Boston","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-10-01T17:26:05.467+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/07cee15e-0f9d-463f-8359-871ca36ffe07","applyUrl":"https://jobs.ashbyhq.com/jobber/07cee15e-0f9d-463f-8359-871ca36ffe07/application","descriptionHtml":"Jobber helps small home service businesses - plumbers, electricians, painters, landscapers - quote, schedule, invoice and get paid, while giving their customers an easy and professional experience. Our culture of transparency, inclusivity, collaboration and innovation has been recognized by Great Place to Work and Canada's Most Admired Corporate Cultures.
We're looking for a Senior Product Manager, Teammate Growth to be part of our AI Workflows product organization.
The team:
Jobber Teammate is an AI teammate for home service businesses. It tracks where everything stands, catches what slipped, drafts the routine work so the owner only has to approve it, and increasingly just does it.
The role:
You'll own how Teammate reaches service providers and becomes the way they run their business.
AI adoption among our customers is growing fast, but most service providers still work the way they always have. Teammate is our bet that AI stops being a feature some customers try and becomes how the work gets done.
You'll own two motions at once: Teammate as a reason someone chooses Jobber, and Teammate as what turns our existing customers into AI-native ones. Discovery, first value, habit, advocacy. Onboarding and activation are product experiences you own and build, not campaigns. You'll hold the product half of a partnership with Growth, Product Marketing and Marketing.
As Senior Product Manager you will:
Build a deep understanding of home service businesses and what actually makes them change how they work.
Own the Teammate growth model end to end: discovery, onboarding, first value, habit, advocacy.
Drive net-new acquisition and existing-customer conversion as one strategy
Build AI onboarding and activation directly, and iterate on them with real customers.
Define the metrics that show whether Teammate is changing how service providers run their business, and act when they aren't moving.
Build the evidence of what Teammate is worth and a clear path to monetisation.
To be successful, you should have:
5+ years of product management experience, with evidence of shipping real AI products and seeing them through to long-term outcomes.
A growth mindset and someone who thrives in change and ambiguity. The AI Org you’ll join is a fast moving space and we expect that the technology, positioning, scope and roles will all continue to evolve as we learn together
Experience owning an AI adoption curve end to end - acquisition through activation to retention - rather than a backlog of isolated experiments.
A track record of taking AI products from early adopters to mainstream usage inside an existing customer base.
Comfort with products whose behaviour is non-deterministic, and the judgment to design around a first impression you can't fully control.
Bonus points if you have:
Experience in home services, field service, or SMB software.
Background in product-led growth with both self-serve and sales-assisted motions.
Hiring Process:
An interview with a Talent team member (45 mins)
A Hiring Manager Interview (60 mins)
A take-home challenge with a follow-up Functional Interview (90 mins)
A Senior Leadership Interview (30 mins)
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person. This role is open to candidates based in one of our hub cities: Toronto, Edmonton, Vancouver, and Boston.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $145,900, a midpoint of $171,600, and a maximum salary of $197,400, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Jobber helps small home service businesses - plumbers, electricians, painters, landscapers - quote, schedule, invoice and get paid, while giving their customers an easy and professional experience. Our culture of transparency, inclusivity, collaboration and innovation has been recognized by Great Place to Work and Canada's Most Admired Corporate Cultures.\n\nWe're looking for a Senior Product Manager, Teammate Growth to be part of our AI Workflows product organization.\n\n\n\nThe team:\n\nJobber Teammate is an AI teammate for home service businesses. It tracks where everything stands, catches what slipped, drafts the routine work so the owner only has to approve it, and increasingly just does it.\n\n\n\nThe role:\n\nYou'll own how Teammate reaches service providers and becomes the way they run their business.\n\nAI adoption among our customers is growing fast, but most service providers still work the way they always have. Teammate is our bet that AI stops being a feature some customers try and becomes how the work gets done.\n\nYou'll own two motions at once: Teammate as a reason someone chooses Jobber, and Teammate as what turns our existing customers into AI-native ones. Discovery, first value, habit, advocacy. Onboarding and activation are product experiences you own and build, not campaigns. You'll hold the product half of a partnership with Growth, Product Marketing and Marketing.\n\n\n\nAs Senior Product Manager you will:\n\n - Build a deep understanding of home service businesses and what actually makes them change how they work.\n\n - Own the Teammate growth model end to end: discovery, onboarding, first value, habit, advocacy.\n\n - Drive net-new acquisition and existing-customer conversion as one strategy\n\n - Build AI onboarding and activation directly, and iterate on them with real customers.\n\n - Define the metrics that show whether Teammate is changing how service providers run their business, and act when they aren't moving.\n\n - Build the evidence of what Teammate is worth and a clear path to monetisation.\n\n\n\nTo be successful, you should have:\n\n - 5+ years of product management experience, with evidence of shipping real AI products and seeing them through to long-term outcomes.\n\n - A growth mindset and someone who thrives in change and ambiguity. The AI Org you’ll join is a fast moving space and we expect that the technology, positioning, scope and roles will all continue to evolve as we learn together\n\n - Experience owning an AI adoption curve end to end - acquisition through activation to retention - rather than a backlog of isolated experiments.\n\n - A track record of taking AI products from early adopters to mainstream usage inside an existing customer base.\n\n - Comfort with products whose behaviour is non-deterministic, and the judgment to design around a first impression you can't fully control.\n\n\n\nBonus points if you have:\n\n - Experience in home services, field service, or SMB software.\n\n - Background in product-led growth with both self-serve and sales-assisted motions.\n\n\n\nHiring Process:\n\n - An interview with a Talent team member (45 mins)\n\n - A Hiring Manager Interview (60 mins)\n\n - A take-home challenge with a follow-up Functional Interview (90 mins)\n\n - A Senior Leadership Interview (30 mins)\n\n\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person. This role is open to candidates based in one of our hub cities: Toronto, Edmonton, Vancouver, and Boston.\n\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $145,900, a midpoint of $171,600, and a maximum salary of $197,400, designed to reflect the progression from learning the ropes to truly excelling. \n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth. \n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"8f88e508-9c9f-4562-a602-64466aa8b0c4","title":"Senior Product Manager, Automations Platform","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Boston","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-10-01T15:13:22.276+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/8f88e508-9c9f-4562-a602-64466aa8b0c4","applyUrl":"https://jobs.ashbyhq.com/jobber/8f88e508-9c9f-4562-a602-64466aa8b0c4/application","descriptionHtml":"Jobber helps small home service businesses - plumbers, electricians, painters, landscapers - quote, schedule, invoice and get paid, while giving their customers an easy and professional experience. Our culture of transparency, inclusivity, collaboration and innovation has been recognized by Great Place to Work and Canada's Most Admired Corporate Cultures.
We're looking for a Senior Product Manager, Automations Platform to be part of our AI Workflows product organization.
The team:
The Automations Platform team builds the system that lets Jobber Teammate, our AI teammate for home service businesses, do a service provider's work for them. Every automation in Jobber runs on what this team builds.
The role:
You'll make it possible for Jobber Teammate to automate every task in Jobber.
Today a handful of automations exist and each one is expensive to build. The ambition is that every task a service provider repeats in their week has an automation that does it for them. Getting there takes two things at once, and this role does both.
You'll build the platform: the authoring, execution and evaluation models that let any product team at Jobber ship an automation without first becoming AI specialists. Skill files, tool calls, and evals that make an automation measurably better over time.
You'll also build on the platform: choosing the automations that matter most, shipping them yourself, and making them easy to find, enable and trust. Being the platform's hardest customer is what keeps it honest.
Over time you'll open it up, so service providers create their own and the best ones spread to businesses like theirs.
This suits someone equally at home in an architecture discussion and a customer interview.
As Senior Product Manager you will:
Build a deep understanding of home service businesses and the repeated work that consumes their week.
Own the automation platform: how automations are authored, how they execute, and how they're evaluated and improved.
Make it fast and cheap for any Jobber team to ship an automation, and measure yourself on their throughput rather than your own.
Build the highest-impact automations yourself, and make them easy for service providers to find, enable and trust.
Build an Evals platform, that makes it easy to iterate on and improve automations so the quality bar is constantly raising
Bring the product requirements to our AI Foundations engineering team, who build the underlying agent infrastructure.
Define the metrics that tell you the platform works: cost and speed of building an automation, engagement with the ones we ship, and growth of the library.
To be successful, you should have:
5+ years of product management experience, with evidence of shipping real AI products and seeing them through to long-term outcomes.
A growth mindset and someone who thrives in change and ambiguity. The AI Org you’ll join is a fast moving space and we expect that the technology, positioning, scope and roles will all continue to evolve as we learn together
Experience building an AI platform was genuinely adopted - won through advocacy, tooling, and documentation.
Experience shipping LLM-backed or ML-backed products, with real respect for how they fail.
A track record of making a contested technical decision and making it stick.
Comfort thinking in unit economics, because the cost of building an automation decides whether this strategy is real.
Bonus points if you have:
Experience with agent frameworks, tool calling, or evaluation and observability systems for AI.
Experience with workflow automation, or no-code and low-code builder products.
Experience in home services, field service, or SMB software.
Hiring Process:
An interview with a Talent team member (45 mins)
A Hiring Manager Interview (60 mins)
A take-home challenge with a follow-up Functional Interview (90 mins)
A Senior Leadership Interview (30 mins)
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person. This role is open to candidates based in one of our hub cities: Toronto, Edmonton, Vancouver, and Boston.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800, a midpoint of $147,900, and a maximum salary of $170,100, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Jobber helps small home service businesses - plumbers, electricians, painters, landscapers - quote, schedule, invoice and get paid, while giving their customers an easy and professional experience. Our culture of transparency, inclusivity, collaboration and innovation has been recognized by Great Place to Work and Canada's Most Admired Corporate Cultures.\n\nWe're looking for a Senior Product Manager, Automations Platform to be part of our AI Workflows product organization.\n\n\n\nThe team:\n\nThe Automations Platform team builds the system that lets Jobber Teammate, our AI teammate for home service businesses, do a service provider's work for them. Every automation in Jobber runs on what this team builds.\n\n\n\nThe role:\n\nYou'll make it possible for Jobber Teammate to automate every task in Jobber.\n\nToday a handful of automations exist and each one is expensive to build. The ambition is that every task a service provider repeats in their week has an automation that does it for them. Getting there takes two things at once, and this role does both.\n\nYou'll build the platform: the authoring, execution and evaluation models that let any product team at Jobber ship an automation without first becoming AI specialists. Skill files, tool calls, and evals that make an automation measurably better over time.\n\nYou'll also build on the platform: choosing the automations that matter most, shipping them yourself, and making them easy to find, enable and trust. Being the platform's hardest customer is what keeps it honest.\n\nOver time you'll open it up, so service providers create their own and the best ones spread to businesses like theirs.\n\nThis suits someone equally at home in an architecture discussion and a customer interview.\n\n\n\nAs Senior Product Manager you will:\n\n - Build a deep understanding of home service businesses and the repeated work that consumes their week.\n\n - Own the automation platform: how automations are authored, how they execute, and how they're evaluated and improved.\n\n - Make it fast and cheap for any Jobber team to ship an automation, and measure yourself on their throughput rather than your own.\n\n - Build the highest-impact automations yourself, and make them easy for service providers to find, enable and trust.\n\n - Build an Evals platform, that makes it easy to iterate on and improve automations so the quality bar is constantly raising\n\n - Bring the product requirements to our AI Foundations engineering team, who build the underlying agent infrastructure.\n\n - Define the metrics that tell you the platform works: cost and speed of building an automation, engagement with the ones we ship, and growth of the library.\n\n\n\nTo be successful, you should have:\n\n - 5+ years of product management experience, with evidence of shipping real AI products and seeing them through to long-term outcomes.\n\n - A growth mindset and someone who thrives in change and ambiguity. The AI Org you’ll join is a fast moving space and we expect that the technology, positioning, scope and roles will all continue to evolve as we learn together\n\n - Experience building an AI platform was genuinely adopted - won through advocacy, tooling, and documentation.\n\n - Experience shipping LLM-backed or ML-backed products, with real respect for how they fail.\n\n - A track record of making a contested technical decision and making it stick.\n\n - Comfort thinking in unit economics, because the cost of building an automation decides whether this strategy is real.\n\n\n\nBonus points if you have:\n\n - Experience with agent frameworks, tool calling, or evaluation and observability systems for AI.\n\n - Experience with workflow automation, or no-code and low-code builder products.\n\n - Experience in home services, field service, or SMB software.\n\n\n\nHiring Process:\n\n - An interview with a Talent team member (45 mins)\n\n - A Hiring Manager Interview (60 mins)\n\n - A take-home challenge with a follow-up Functional Interview (90 mins)\n\n - A Senior Leadership Interview (30 mins)\n\n \n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person. This role is open to candidates based in one of our hub cities: Toronto, Edmonton, Vancouver, and Boston.\n\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800, a midpoint of $147,900, and a maximum salary of $170,100, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth. \n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development. We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"b2e8698e-ed06-4391-8ca4-ece85a95c6db","title":"Sales Strategy & Operations Manager ","department":"Sales","team":"Sales Operations","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-10-01T20:19:52.863+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/b2e8698e-ed06-4391-8ca4-ece85a95c6db","applyUrl":"https://jobs.ashbyhq.com/jobber/b2e8698e-ed06-4391-8ca4-ece85a95c6db/application","descriptionHtml":"Then Jobber might be the place for you! We’re looking for a Sales Operations Manager to be part of our Sales Enablement department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
Jobber’s mission is to make sure every blue collar business has the technology and knowledge to win, and the Sales team you support is how those businesses first find us.
As a Sales Operations Manager at Jobber, you'll go deep in the sales channel, developing the context, credibility, and relationships with Sales leaders that only come from sustained ownership. You'll sit at the table where operational decisions are made, bring a clear point of view, and influence how the channel runs. You’ll provide data-driven recommendations, you'll lead the rollout, drive adoption, and be measured on the real improvement you deliver to how our Sales team performs.
The role:
Jobber’s Sales Operations team partners with our Sales organization to improve how our sales channels operate. As a Sales Operations Manager, you’ll act as the Sales Operations partner for an assigned channel or priority area of focus, helping identify operational friction and turn business problems into practical solutions. This is an individual contributor role.
You’ll independently lead channel-level projects from discovery through rollout and measurement. This includes defining requirements, building project plans and workback schedules, coordinating cross-functional execution, keeping stakeholders aligned, and measuring impact.
You will own delivery and communication within your scope, make project-level decisions, and bring well-supported data-driven recommendations and trade-offs to Sales leaders. You will escalate cross-channel impacts and decisions that require broader leadership alignment.
The Sales Operations Manager will:
Act as the primary Sales Operations partner for an assigned sales channel or priority area.
Serve as a trusted thought partner to channel leaders, building a deep understanding of the channel's goals and performance drivers, and proactively raising operational opportunities they haven't yet considered.
Proactively partner with Sales leaders and frontline teams to analyse issues, and identify opportunities for improvement.
Make strategic recommendations where the channel can optimize and contribute to discussions on how priorities are sequenced over the coming quarters.
Provide ongoing support while looking for longer-term solutions that reduce friction and improve consistency.
Investigate operational problems by gathering stakeholder input, reviewing current workflows, and analyzing available data.
Separate immediate requests from the underlying problem that needs to be solved, and structure ambiguous problems into testable hypotheses.
Build the fact base: pull and analyze operational and performance data, size the impact, and translate findings into clear recommendations with the trade-offs made explicit.
Document current-state processes, requirements, owners, handoffs, dependencies, and common failure points.
Design practical improvements that make processes clearer, more efficient, and more scalable.
Lead assigned channel projects from discovery and scoping through execution, rollout, and post-launch measurement.
Translate business problems into clear requirements, project plans, milestones, owners, dependencies, risks, and success measures.
Maintain structured delivery plans that give stakeholders clarity on timing, responsibilities, and decisions.
Keep projects moving by following up on actions, resolving blockers, and escalating risks when needed.
Develop rollout plans that include communication, documentation, training, readiness, and post-launch support, anticipating where resistance may arise and what support will be needed to make the change stick.
Act as the primary Sales Operations partner for an assigned sales channel or priority area.
Serve as a trusted thought partner to channel leaders, building a deep understanding of the channel's goals and performance drivers, and proactively raising operational opportunities they haven't yet considered.
Proactively partner with Sales leaders and frontline teams to analyse issues, and identify opportunities for improvement.
Make strategic recommendations where the channel can optimize and contribute to discussions on how priorities are sequenced over the coming quarters.
Provide ongoing support while looking for longer-term solutions that reduce friction and improve consistency.
Investigate operational problems by gathering stakeholder input, reviewing current workflows, and analyzing available data.
Separate immediate requests from the underlying problem that needs to be solved, and structure ambiguous problems into testable hypotheses.
Build the fact base: pull and analyze operational and performance data, size the impact, and translate findings into clear recommendations with the trade-offs made explicit.
Document current-state processes, requirements, owners, handoffs, dependencies, and common failure points.
Design practical improvements that make processes clearer, more efficient, and more scalable.
Lead assigned channel projects from discovery and scoping through execution, rollout, and post-launch measurement.
Translate business problems into clear requirements, project plans, milestones, owners, dependencies, risks, and success measures.
Maintain structured delivery plans that give stakeholders clarity on timing, responsibilities, and decisions.
Keep projects moving by following up on actions, resolving blockers, and escalating risks when needed.
Develop rollout plans that include communication, documentation, training, readiness, and post-launch support, anticipating where resistance may arise and what support will be needed to make the change stick.
Deliver executive-ready updates on project status, milestones, risks, decisions, and required actions, focused on what needs to be decided and the recommended path.
Ensure stakeholders understand what is changing, why it matters, when it is happening, and what is expected from them.
Facilitate discovery sessions, working meetings, project updates, and launch readiness discussions.
Escalate issues with clear context, business impact, and recommended next steps.
Partner with RevTech, Enablement, Sales Planning, Finance, Analytics, and Sales stakeholders on assigned work.
Bring partner teams together around a shared channel need, providing the context and requirements they need to deliver a coordinated solution.
Respect functional ownership while maintaining clarity across decisions, responsibilities, and handoffs.
Identify broader impacts or trade-offs that require cross-channel or leadership alignment.
Partner with Enablement and Sales leaders to prepare impacted teams for new processes, tools, or expectations.
Define success measures and monitor adoption, process health, stakeholder feedback, and business impact.
Connect project results to channel outcomes such as productivity, conversion, pipeline quality, sales cycle, or forecast accuracy, and use results and feedback to refine improvements after launch.
To be successful, you should have:
3–5 years experience, ideally in management consulting or tech, strategy, or a business/revenue operations role, with experience leading client- or stakeholder-facing workstreams from problem definition through recommendation.
Structured problem-solving: the ability to break an ambiguous business problem into hypotheses, test them with data and stakeholder interviews, and land on a clear recommendation.
Executive-ready communication: crisp written recommendations, decision memos, and the ability to facilitate leadership discussions.
Strong project ownership and follow-through, with the ability to lead work from discovery through delivery and measurement.
Comfort acting as a trusted advisor to leaders, bringing a clear point of view and being sought out for perspective on operational decisions.
Strong operational judgment, including knowing when to make decisions independently and when to escalate.
Ability to manage multiple priorities while maintaining accuracy, organization, and clear follow-through.
Ability to identify opportunities to apply AI and automation to channel workflows and build repeatable, lightweight solutions that reduce recurring operational effort.
Nice to Have:
Experience in Sales Operations, Revenue Operations, or a go-to-market or strategic operations role.
Experience supporting various sales channels such as Inbound, Outbound, Account Management, or Channel Partnerships.
Familiarity with Salesforce and other sales technology platforms.
Experience supporting system implementations, process redesigns, user acceptance testing, or operational rollouts.
Exposure to sales planning, forecasting, routing, pipeline management, compensation, or performance reporting.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, midpoint of $115,700 and a maximum of $133,100 designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ARE YOU THE PERSON WHO ASKS \"WHAT'S THE REAL PROBLEM?\" BEFORE BUILDING THE REPORT?\nDO YOU GET MORE SATISFACTION FROM A PROCESS THAT RUNS CLEANLY EVERY WEEK THAN FROM A DECK PRESENTED TO LEADERSHIP? \n\nThen Jobber might be the place for you! We’re looking for a Sales Operations Manager to be part of our Sales Enablement department.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nThe team:\n\nJobber’s mission is to make sure every blue collar business has the technology and knowledge to win, and the Sales team you support is how those businesses first find us.\n\nAs a Sales Operations Manager at Jobber, you'll go deep in the sales channel, developing the context, credibility, and relationships with Sales leaders that only come from sustained ownership. You'll sit at the table where operational decisions are made, bring a clear point of view, and influence how the channel runs. You’ll provide data-driven recommendations, you'll lead the rollout, drive adoption, and be measured on the real improvement you deliver to how our Sales team performs.\n\nThe role: \n\nJobber’s Sales Operations team partners with our Sales organization to improve how our sales channels operate. As a Sales Operations Manager, you’ll act as the Sales Operations partner for an assigned channel or priority area of focus, helping identify operational friction and turn business problems into practical solutions. This is an individual contributor role.\n\nYou’ll independently lead channel-level projects from discovery through rollout and measurement. This includes defining requirements, building project plans and workback schedules, coordinating cross-functional execution, keeping stakeholders aligned, and measuring impact.\n\nYou will own delivery and communication within your scope, make project-level decisions, and bring well-supported data-driven recommendations and trade-offs to Sales leaders. You will escalate cross-channel impacts and decisions that require broader leadership alignment.\n\n\n\nThe Sales Operations Manager will:\n\n\nSALES PARTNERSHIP & THOUGHT LEADERSHIP\n\n - Act as the primary Sales Operations partner for an assigned sales channel or priority area.\n\n - Serve as a trusted thought partner to channel leaders, building a deep understanding of the channel's goals and performance drivers, and proactively raising operational opportunities they haven't yet considered.\n\n - Proactively partner with Sales leaders and frontline teams to analyse issues, and identify opportunities for improvement.\n\n - Make strategic recommendations where the channel can optimize and contribute to discussions on how priorities are sequenced over the coming quarters.\n\n - Provide ongoing support while looking for longer-term solutions that reduce friction and improve consistency.\n\n\n\n\nPROBLEM DIAGNOSIS & RECOMMENDATION\n\n - Investigate operational problems by gathering stakeholder input, reviewing current workflows, and analyzing available data.\n\n - Separate immediate requests from the underlying problem that needs to be solved, and structure ambiguous problems into testable hypotheses.\n\n - Build the fact base: pull and analyze operational and performance data, size the impact, and translate findings into clear recommendations with the trade-offs made explicit.\n\n - Document current-state processes, requirements, owners, handoffs, dependencies, and common failure points.\n\n - Design practical improvements that make processes clearer, more efficient, and more scalable.\n\n\nPROJECT & WORKSTREAM DELIVERY\n\n - Lead assigned channel projects from discovery and scoping through execution, rollout, and post-launch measurement.\n\n - Translate business problems into clear requirements, project plans, milestones, owners, dependencies, risks, and success measures.\n\n - Maintain structured delivery plans that give stakeholders clarity on timing, responsibilities, and decisions.\n\n - Keep projects moving by following up on actions, resolving blockers, and escalating risks when needed.\n\n - Develop rollout plans that include communication, documentation, training, readiness, and post-launch support, anticipating where resistance may arise and what support will be needed to make the change stick.\n\n\n\n\nWHAT YOU'LL DO: \n\n\n\n\nSALES PARTNERSHIP & THOUGHT LEADERSHIP\n\n - Act as the primary Sales Operations partner for an assigned sales channel or priority area.\n\n - Serve as a trusted thought partner to channel leaders, building a deep understanding of the channel's goals and performance drivers, and proactively raising operational opportunities they haven't yet considered.\n\n - Proactively partner with Sales leaders and frontline teams to analyse issues, and identify opportunities for improvement.\n\n - Make strategic recommendations where the channel can optimize and contribute to discussions on how priorities are sequenced over the coming quarters.\n\n - Provide ongoing support while looking for longer-term solutions that reduce friction and improve consistency.\n\n\n\n\nPROBLEM DIAGNOSIS & RECOMMENDATION\n\n - Investigate operational problems by gathering stakeholder input, reviewing current workflows, and analyzing available data.\n\n - Separate immediate requests from the underlying problem that needs to be solved, and structure ambiguous problems into testable hypotheses.\n\n - Build the fact base: pull and analyze operational and performance data, size the impact, and translate findings into clear recommendations with the trade-offs made explicit.\n\n - Document current-state processes, requirements, owners, handoffs, dependencies, and common failure points.\n\n - Design practical improvements that make processes clearer, more efficient, and more scalable.\n\n\nPROJECT & WORKSTREAM DELIVERY\n\n - Lead assigned channel projects from discovery and scoping through execution, rollout, and post-launch measurement.\n\n - Translate business problems into clear requirements, project plans, milestones, owners, dependencies, risks, and success measures.\n\n - Maintain structured delivery plans that give stakeholders clarity on timing, responsibilities, and decisions.\n\n - Keep projects moving by following up on actions, resolving blockers, and escalating risks when needed.\n\n - Develop rollout plans that include communication, documentation, training, readiness, and post-launch support, anticipating where resistance may arise and what support will be needed to make the change stick.\n\n\n\n\nSTAKEHOLDER PARTNERSHIP\n\n - Deliver executive-ready updates on project status, milestones, risks, decisions, and required actions, focused on what needs to be decided and the recommended path.\n\n - Ensure stakeholders understand what is changing, why it matters, when it is happening, and what is expected from them.\n\n - Facilitate discovery sessions, working meetings, project updates, and launch readiness discussions.\n\n - Escalate issues with clear context, business impact, and recommended next steps.\n\n - Partner with RevTech, Enablement, Sales Planning, Finance, Analytics, and Sales stakeholders on assigned work.\n\n - Bring partner teams together around a shared channel need, providing the context and requirements they need to deliver a coordinated solution.\n\n - Respect functional ownership while maintaining clarity across decisions, responsibilities, and handoffs.\n\n - Identify broader impacts or trade-offs that require cross-channel or leadership alignment.\n\n - Partner with Enablement and Sales leaders to prepare impacted teams for new processes, tools, or expectations.\n\n - Define success measures and monitor adoption, process health, stakeholder feedback, and business impact.\n\n - Connect project results to channel outcomes such as productivity, conversion, pipeline quality, sales cycle, or forecast accuracy, and use results and feedback to refine improvements after launch.\n\nTo be successful, you should have:\n\n - 3–5 years experience, ideally in management consulting or tech, strategy, or a business/revenue operations role, with experience leading client- or stakeholder-facing workstreams from problem definition through recommendation.\n\n - Structured problem-solving: the ability to break an ambiguous business problem into hypotheses, test them with data and stakeholder interviews, and land on a clear recommendation.\n\n - Executive-ready communication: crisp written recommendations, decision memos, and the ability to facilitate leadership discussions.\n\n - Strong project ownership and follow-through, with the ability to lead work from discovery through delivery and measurement.\n\n - Comfort acting as a trusted advisor to leaders, bringing a clear point of view and being sought out for perspective on operational decisions.\n\n - Strong operational judgment, including knowing when to make decisions independently and when to escalate.\n\n - Ability to manage multiple priorities while maintaining accuracy, organization, and clear follow-through.\n\n - Ability to identify opportunities to apply AI and automation to channel workflows and build repeatable, lightweight solutions that reduce recurring operational effort.\n\nNice to Have: \n\n - Experience in Sales Operations, Revenue Operations, or a go-to-market or strategic operations role.\n\n - Experience supporting various sales channels such as Inbound, Outbound, Account Management, or Channel Partnerships.\n\n - Familiarity with Salesforce and other sales technology platforms.\n\n - Experience supporting system implementations, process redesigns, user acceptance testing, or operational rollouts.\n\n - Exposure to sales planning, forecasting, routing, pipeline management, compensation, or performance reporting.\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nCompensation: \n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, midpoint of $115,700 and a maximum of $133,100 designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"62a5728b-07dd-4877-b175-a87fea5944b1","title":"Senior Business Intelligence Engineer","department":"Strategy & Analytics","team":"Strategy & Analytics","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-10-02T23:15:58.559+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/62a5728b-07dd-4877-b175-a87fea5944b1","applyUrl":"https://jobs.ashbyhq.com/jobber/62a5728b-07dd-4877-b175-a87fea5944b1/application","descriptionHtml":"Are you passionate about the design and development of analytical assets and interactive BI solutions to help small businesses thrive?
Then Jobber might be the place for you! We’re looking for a Senior BI engineer to be part of our Data org.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.
The team:
The Business Intelligence team is responsible for building core data models, governed semantic layers, and data pipelines necessary for enterprise-level reporting and dashboards. This team also provides data support and governance standards for consumers of core data models, ensuring metrics remain accurate, consistent, and trusted across the company. The team takes queries and requirements from stakeholders and transforms them into scalable data models for the pipeline. This team is on the path to creating a governed, self-serve data environment for Jobberinos and is critical for all strategic business decisions that ultimately support Jobber’s Service Providers (SPs).
The role:
Reporting to the Manager, Business Intelligence, the Senior Business Intelligence Engineer will champion data literacy, governance, and adoption across the business, leading the design and development of analytical data assets, centralized semantic layers, and interactive BI solutions (reports, dashboards, and other business decision tools). This role will support strategic decisions and operational performance monitoring across all functional areas (e.g., Marketing, Sales, Customer Growth & Retention, Product). The purpose of the role is to establish robust data governance and standardized metric definitions so all information stakeholders need is readily available, governed, and easy to consume - driving a trusted, scalable self-service analytics environment.
As a Business Intelligence Engineer, you will
Design and develop scalable, efficient data models and governed semantic layers that support business requirements and enable accurate, standardized reporting and analysis.
Translate complex SQL queries into scalable data models and reusable semantic models with emphasis in pipeline performance and query optimization
Work closely with the Analytics team to model key business metrics in the Data Models for consumption into the semantic layer
Create and maintain high-quality enterprise reports and dashboards that provide actionable insights to stakeholders.
Develop and maintain data pipelines to ensure reliable and efficient data transformation, and loading processes.
Manage and configure our BI platform, including user access, data governance, performance tuning, and security.
To be successful, you should have:
Extensive experience in data architecture and dimensional modeling (star / snowflake schemas), with practical experience or strong familiarity in implementing semantic layers to support self-service analytics.
Expert-level SQL programming skills
Experience in building and maintaining data pipelines using DBT
Proven understanding or experience in data governance practices, including metric standardization, data quality enforcement, and access control.
Advanced proficiency in designing and constructing dashboards utilizing data visualization tools like Tableau or equivalent.
A solid understanding of complex relational data structures and modern cloud data platforms (e.g., Snowflake).
A passionate champion for data who can drive data literacy, advocate for self-service analytics, and influence business teams to adopt governed data solutions.
A proactive and relentless approach to problem solving. You are comfortable seeking information independently, solving conceptual problems, corralling resources and delivering results.
A strong and confident communication style. You can listen, empathize and consult with stakeholders actively, and you can take something complex and difficult and make it easy to digest.
A sense of comfort in an ambiguous and fast-paced environment. We’re growing fast and things are changing every day - what worked yesterday might not work tomorrow.
Highly desired, but not a dealbreaker:
DBT certifications
Tableau certifications
Data Engineering certifications
Compensation:
At Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800 CAD, a midpoint of $147,900 CAD, and a maximum salary of $170,100 CAD, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Are you passionate about the design and development of analytical assets and interactive BI solutions to help small businesses thrive?\n\nThen Jobber might be the place for you! We’re looking for a Senior BI engineer to be part of our Data org.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nWe help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.\n\nThe team:\n\nThe Business Intelligence team is responsible for building core data models, governed semantic layers, and data pipelines necessary for enterprise-level reporting and dashboards. This team also provides data support and governance standards for consumers of core data models, ensuring metrics remain accurate, consistent, and trusted across the company. The team takes queries and requirements from stakeholders and transforms them into scalable data models for the pipeline. This team is on the path to creating a governed, self-serve data environment for Jobberinos and is critical for all strategic business decisions that ultimately support Jobber’s Service Providers (SPs).\n\nThe role:\n\nReporting to the Manager, Business Intelligence, the Senior Business Intelligence Engineer will champion data literacy, governance, and adoption across the business, leading the design and development of analytical data assets, centralized semantic layers, and interactive BI solutions (reports, dashboards, and other business decision tools). This role will support strategic decisions and operational performance monitoring across all functional areas (e.g., Marketing, Sales, Customer Growth & Retention, Product). The purpose of the role is to establish robust data governance and standardized metric definitions so all information stakeholders need is readily available, governed, and easy to consume - driving a trusted, scalable self-service analytics environment.\n\nAs a Business Intelligence Engineer, you will\n\n - Design and develop scalable, efficient data models and governed semantic layers that support business requirements and enable accurate, standardized reporting and analysis.\n\n - Translate complex SQL queries into scalable data models and reusable semantic models with emphasis in pipeline performance and query optimization\n\n - Work closely with the Analytics team to model key business metrics in the Data Models for consumption into the semantic layer\n\n - Create and maintain high-quality enterprise reports and dashboards that provide actionable insights to stakeholders.\n\n - Develop and maintain data pipelines to ensure reliable and efficient data transformation, and loading processes.\n\n - Manage and configure our BI platform, including user access, data governance, performance tuning, and security.\n\nTo be successful, you should have:\n\n - Extensive experience in data architecture and dimensional modeling (star / snowflake schemas), with practical experience or strong familiarity in implementing semantic layers to support self-service analytics.\n\n - Expert-level SQL programming skills\n\n - Experience in building and maintaining data pipelines using DBT\n\n - Proven understanding or experience in data governance practices, including metric standardization, data quality enforcement, and access control.\n\n - Advanced proficiency in designing and constructing dashboards utilizing data visualization tools like Tableau or equivalent.\n\n - A solid understanding of complex relational data structures and modern cloud data platforms (e.g., Snowflake).\n\n - A passionate champion for data who can drive data literacy, advocate for self-service analytics, and influence business teams to adopt governed data solutions.\n\n - A proactive and relentless approach to problem solving. You are comfortable seeking information independently, solving conceptual problems, corralling resources and delivering results.\n\n - A strong and confident communication style. You can listen, empathize and consult with stakeholders actively, and you can take something complex and difficult and make it easy to digest.\n\n - A sense of comfort in an ambiguous and fast-paced environment. We’re growing fast and things are changing every day - what worked yesterday might not work tomorrow.\n\nHighly desired, but not a dealbreaker:\n\n - DBT certifications\n\n - Tableau certifications\n\n - Data Engineering certifications\n\nCompensation:\n\nAt Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800 CAD, a midpoint of $147,900 CAD, and a maximum salary of $170,100 CAD, designed to reflect the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"0dfdd0e2-32c9-43f0-89e7-619815b9e419","title":"Director, Sales Enablement","department":"Sales","team":"Sales","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-09-21T18:45:01.367+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/0dfdd0e2-32c9-43f0-89e7-619815b9e419","applyUrl":"https://jobs.ashbyhq.com/jobber/0dfdd0e2-32c9-43f0-89e7-619815b9e419/application","descriptionHtml":"Then Jobber might be the place for you! We’re looking for a Director, Sales Enablement to be part of our Sales Enablement & Operations department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
Sales Enablement & Operations exists to make sure Jobber’s go-to-market org never has to choose between moving quickly and being ready. We build the systems, tools, and people development that turn strategy into execution: how we forecast and plan, how we pay and motivate, how our tech stack works for reps instead of against them, and how every seller gets better at their craft. The team is organized into peer pillars: Sales Operations, Revenue Technology, Sales Planning & Operations, and Enablement Programs.
The role:
Reporting to the Sr. Director, Sales Enablement & Operations, the Director, Sales Enablement will lead Enablement Programs and make sure every seller at Jobber has what they need to win: the skills, the confidence, and the readiness to perform from day one and through every new launch. You’ll lead a team of five to six, as a peer to the leads of Sales Operations, Revenue Technology, and Sales Planning & Operations. You’re accountable for outcomes, not activity — whether reps are actually ready, whether launches actually land in the field, and whether the enablement investment shows up in ramp speed, pipeline, and revenue.
The Director, Sales Enablement will:
Set the strategy for onboarding, training, certification, and coaching across the sales org, and build, manage, and upskill a team of enablement managers and practitioners.
Own ramp programs and certification standards across go-to-market roles, and hold the bar on what “certified and ready” actually means.
Lead enablement for new product, pricing, and process launches, building workback plans that trace every training, content, and certification milestone back from the launch date.
Build structured, repeatable playbooks and coaching frameworks, and keep them current as products, segments, and motions change.
Bring AI into how the team builds and delivers enablement — content creation, coaching feedback loops, practice and roleplay, knowledge access — and into what reps are taught to use in their own workflow.
Partner with Product, Product Marketing, Sales leadership, and Customer Success so enablement priorities match what the business needs next, and launches land with sales rather than at sales.
Define success beyond completion rates, and report on ramp time, certification pass rates, and downstream impact on pipeline and revenue.
To be successful, you should have:
Extensive experience in sales enablement, revenue operations, or sales leadership, including building and running onboarding, training, or certification programs at scale.
Demonstrated people leadership experience, including managing managers, and a track record of developing your own team’s skills alongside the field’s.
A proven track record of leading enablement for product or pricing launches in a B2B SaaS environment, with workback plans that hold up against a real launch timeline.
Hands-on fluency with AI tools in enablement work itself: content generation, coaching and roleplay, and knowledge management.
Experience building structured, scalable learning frameworks rather than one-off training events.
Strong stakeholder management with director-level and senior partners across Product, Marketing, and Sales leadership, and the ability to influence roadmap and go-to-market timing rather than only execute against it.
Comfort operating with ambiguity and building infrastructure where none exists yet.
Sharp written and verbal communication.
A bias toward outcomes over activity, and the judgment to know the difference.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $181,400, a midpoint of $213,500, and a maximum salary of $245,500, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"DO YOU BELIEVE ENABLEMENT SHOULD BE MEASURED IN RAMP SPEED AND REVENUE, NOT COMPLETION RATES?\n\n\n\nThen Jobber might be the place for you! We’re looking for a Director, Sales Enablement to be part of our Sales Enablement & Operations department.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\n\n\nThe team:\n\nSales Enablement & Operations exists to make sure Jobber’s go-to-market org never has to choose between moving quickly and being ready. We build the systems, tools, and people development that turn strategy into execution: how we forecast and plan, how we pay and motivate, how our tech stack works for reps instead of against them, and how every seller gets better at their craft. The team is organized into peer pillars: Sales Operations, Revenue Technology, Sales Planning & Operations, and Enablement Programs.\n\n\n\nThe role:\n\nReporting to the Sr. Director, Sales Enablement & Operations, the Director, Sales Enablement will lead Enablement Programs and make sure every seller at Jobber has what they need to win: the skills, the confidence, and the readiness to perform from day one and through every new launch. You’ll lead a team of five to six, as a peer to the leads of Sales Operations, Revenue Technology, and Sales Planning & Operations. You’re accountable for outcomes, not activity — whether reps are actually ready, whether launches actually land in the field, and whether the enablement investment shows up in ramp speed, pipeline, and revenue.\n\n\n\nThe Director, Sales Enablement will:\n\n - Set the strategy for onboarding, training, certification, and coaching across the sales org, and build, manage, and upskill a team of enablement managers and practitioners.\n\n - Own ramp programs and certification standards across go-to-market roles, and hold the bar on what “certified and ready” actually means.\n\n - Lead enablement for new product, pricing, and process launches, building workback plans that trace every training, content, and certification milestone back from the launch date.\n\n - Build structured, repeatable playbooks and coaching frameworks, and keep them current as products, segments, and motions change.\n\n - Bring AI into how the team builds and delivers enablement — content creation, coaching feedback loops, practice and roleplay, knowledge access — and into what reps are taught to use in their own workflow.\n\n - Partner with Product, Product Marketing, Sales leadership, and Customer Success so enablement priorities match what the business needs next, and launches land with sales rather than at sales.\n\n - Define success beyond completion rates, and report on ramp time, certification pass rates, and downstream impact on pipeline and revenue.\n\n\n\nTo be successful, you should have:\n\n - Extensive experience in sales enablement, revenue operations, or sales leadership, including building and running onboarding, training, or certification programs at scale.\n\n - Demonstrated people leadership experience, including managing managers, and a track record of developing your own team’s skills alongside the field’s.\n\n - A proven track record of leading enablement for product or pricing launches in a B2B SaaS environment, with workback plans that hold up against a real launch timeline.\n\n - Hands-on fluency with AI tools in enablement work itself: content generation, coaching and roleplay, and knowledge management.\n\n - Experience building structured, scalable learning frameworks rather than one-off training events.\n\n - Strong stakeholder management with director-level and senior partners across Product, Marketing, and Sales leadership, and the ability to influence roadmap and go-to-market timing rather than only execute against it.\n\n - Comfort operating with ambiguity and building infrastructure where none exists yet.\n\n - Sharp written and verbal communication.\n\n - A bias toward outcomes over activity, and the judgment to know the difference.\n\n\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $181,400, a midpoint of $213,500, and a maximum salary of $245,500, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\n\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\n\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"baa98dc7-284f-4722-b51a-b733d4e9a792","title":"Accounting Manager","department":"Finance & Operations","team":"Finance & Operations","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-10-26T13:16:26.343+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/baa98dc7-284f-4722-b51a-b733d4e9a792","applyUrl":"https://jobs.ashbyhq.com/jobber/baa98dc7-284f-4722-b51a-b733d4e9a792/application","descriptionHtml":"Then Jobber might be the place for you! We're looking for an Accounting Manager to be part of our Finance department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.
The team:
The Finance team at Jobber is responsible for anything money-related, helping us plan, budget, and implement Jobber's best ideas.
The role:
Reporting to the Manager, Accounting, the Accounting Manager will drive the accounting projects that make the rest of the function better. This is an individual contributor role with no direct reports, working in focused sprints — you sit outside the day-to-day general ledger close, but you understand it deeply enough to improve it. You're known for your curiosity, your bias to action, and your ability to turn an ambiguous question into a documented, defensible answer.
The Accounting Manager will:
Own technical accounting expertise, serving as the go-to resource for new or complex transactions — think revenue recognition (ASC 606), leases (ASC 842), stock compensation (ASC 718), business combinations, and capitalized software.
Lead our controls mapping work, connecting risks to controls, documenting how our processes run, and identifying gaps — building the internal control framework that lets us scale with confidence.
Bring a strong working knowledge of the month-end and year-end close, without owning it, so you can map controls and redesign processes with a real understanding of how they run.
Collaborate across Finance and other departments to deliver projects with cross-functional impact, and act as a resource for our Finance-owned tools.
Reimagine our accounting processes with AI, redesigning workflows around what Company-approved AI and automation tools make possible — building processes that are faster and better controlled, while applying professional judgement and human review to every output.
To be successful, you should have:
Your CPA designation, with strong knowledge of US GAAP; SEC reporting experience is strongly preferred.
Significant accounting experience, including time in public practice, with a track record of technical accounting research and documentation of process and controls.
Strong analytical skills, with the judgement to make decisions based on accurate, timely analysis.
Solid project management instincts — the ability to scope ambiguous work, sequence it, and drive it to the finish line on your own.
Coachability and adaptability, with the flexibility to thrive amid change and experimentation in a growing organization.
A genuine team player who collaborates widely, champions best practices, and rolls up their sleeves when it's all hands on deck.
Experience working with a SaaS company is an asset.
Previous IPO, S-1/F-1, or public company experience is a big plus.
Experience using NetSuite is a plus.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700, and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"CURIOUS HOW AI COULD RESHAPE THE WAY ACCOUNTING TEAMS WORK — AND WANT TO BE THE ONE WHO BUILDS IT?\n\n\n\nThen Jobber might be the place for you! We're looking for an Accounting Manager to be part of our Finance department.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\n\n\nThe team:\n\nThe Finance team at Jobber is responsible for anything money-related, helping us plan, budget, and implement Jobber's best ideas.\n\n\n\nThe role:\n\nReporting to the Manager, Accounting, the Accounting Manager will drive the accounting projects that make the rest of the function better. This is an individual contributor role with no direct reports, working in focused sprints — you sit outside the day-to-day general ledger close, but you understand it deeply enough to improve it. You're known for your curiosity, your bias to action, and your ability to turn an ambiguous question into a documented, defensible answer.\n\n\n\nThe Accounting Manager will:\n\n - Own technical accounting expertise, serving as the go-to resource for new or complex transactions — think revenue recognition (ASC 606), leases (ASC 842), stock compensation (ASC 718), business combinations, and capitalized software.\n\n - Lead our controls mapping work, connecting risks to controls, documenting how our processes run, and identifying gaps — building the internal control framework that lets us scale with confidence.\n\n - Bring a strong working knowledge of the month-end and year-end close, without owning it, so you can map controls and redesign processes with a real understanding of how they run.\n\n - Collaborate across Finance and other departments to deliver projects with cross-functional impact, and act as a resource for our Finance-owned tools.\n\n - Reimagine our accounting processes with AI, redesigning workflows around what Company-approved AI and automation tools make possible — building processes that are faster and better controlled, while applying professional judgement and human review to every output.\n\n\n\nTo be successful, you should have:\n\n - Your CPA designation, with strong knowledge of US GAAP; SEC reporting experience is strongly preferred.\n\n - Significant accounting experience, including time in public practice, with a track record of technical accounting research and documentation of process and controls.\n\n - Strong analytical skills, with the judgement to make decisions based on accurate, timely analysis.\n\n - Solid project management instincts — the ability to scope ambiguous work, sequence it, and drive it to the finish line on your own.\n\n - Coachability and adaptability, with the flexibility to thrive amid change and experimentation in a growing organization.\n\n - A genuine team player who collaborates widely, champions best practices, and rolls up their sleeves when it's all hands on deck.\n\n - Experience working with a SaaS company is an asset.\n\n - Previous IPO, S-1/F-1, or public company experience is a big plus.\n\n - Experience using NetSuite is a plus.\n\n\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700, and a maximum salary of $133,100, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire's skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\n\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\n\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"ae05a071-bbfc-4abf-a8cb-c14d9cf0fcbf","title":"Success Enablement Manager","department":"Success","team":"Customer Success Enablement","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-10-31T03:13:00.411+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/ae05a071-bbfc-4abf-a8cb-c14d9cf0fcbf","applyUrl":"https://jobs.ashbyhq.com/jobber/ae05a071-bbfc-4abf-a8cb-c14d9cf0fcbf/application","descriptionHtml":"Then this role may be for you! We’re looking for a Success Enablement Manager to be part of our Success Enablement team.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be. The way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience, we’ve come a long way from our first customer in 2011, but we’ve just scratched the surface of what we want to accomplish for our customers.
The Team:
The Enablement team is a central function within Jobber’s Customer Success organization, supporting the growth and performance of Product Support and Customer Onboarding. As a Center of Excellence, Enablement owns the programs, playbooks, tools, and measurement frameworks that drive operational excellence and skill development across these teams. We work cross-functionally to ensure that every team member, regardless of channel or customer type, has the knowledge, confidence, and support to deliver value. That value is measured in outcomes: customers who activate faster, stay longer, and get more out of the product.
The Role:
Reporting to the Senior Manager, Success Enablement, the Success Enablement Manager will give our Product Support and Customer Onboarding teams the information, content, and tools they need to operate more effectively.
You will own enablement end to end for both teams. That means building how specialists ramp, how they stay current as the product changes, how they access the right answer in the moment, and how they keep improving once they are proficient. It also means raising the ceiling on what those conversations deliver. An onboarding session that activates a business on the features it actually needs, and a high-quality support interaction that also surfaces a product or feature the customer is missing, are both revenue moments. Service quality comes first in both. A specialist who has not solved the problem in front of them has not earned the next conversation. Your job is to make that judgement teachable, repeatable, and measurable.
You will build the needs discovery and product positioning frameworks specialists use live, enable the Next Best Action recommendations that surface in their workspace, and partner closely with our frontline manager group to help them hit their KPIs across service levels, quality, activation, adoption, and retention.
The Success Enablement Manager will:
Own the enablement lifecycle for Product Support and Customer Onboarding, from new hire ramp and certification through continuous development for tenured specialists.
Build and maintain the needs discovery and positioning frameworks specialists use in live customer conversations, so the right product reaches the right customer at the right moment.
Create and maintain Jobber’s Support and Onboarding playbooks, including activation paths by plan and industry, adoption plays for underused features, objection handling, and retention conversations, and ensure consistency of process and messaging across channels.
Enable Next Best Action adoption. Train specialists to read the recommendation, confirm the customer need behind it, and act on it inside their existing workflow.
Design, build and test in-person, virtual and on-demand enablement content, and partner with Knowledge Management so the same guidance is available in the flow of work.
Partner with our QA function to turn quality trends into targeted coaching and training, closing the loop between what we measure and what we teach.
Work with Product Marketing, Success Operations and Analytics to identify process and content gaps, and develop the resources (customer stories, competitive intelligence, collateral) that help specialists move conversations forward.
Connect enablement to outcomes. Tie program delivery to activation, feature adoption, retention, CSAT, and qualified opportunities, and report on what is working and what is not.
Contribute to, help organize and champion important team moments like quarterly kickoffs, lunch and learns, and certification pushes.
To be successful, you should have:
Demonstrated experience in customer success, customer service, onboarding, or sales within a high volume, short cycle, B2B SaaS environment, with a track record of consistent achievement of targets and motivating others to do the same.
Demonstrated previous experience in revenue driven roles which had targets, such as in Sales or Retention.
Experience building out and executing playbooks and training programs that improve both service quality and commercial outcomes.
Strong project management knowledge, including creating workback plans to drive projects from conception to the finish line.
A strong grasp of activation and adoption. You understand what gets a customer to first value, what keeps them using a product, and how to design enablement that moves both.
Working knowledge of needs-based conversations. You can teach a specialist to uncover a customer problem, connect it to the right product or feature, and position the value in plain language.
Comfort with standard SaaS retention and expansion metrics such as NRR, GRR, churn, save rate, expansion MRR, and attach and adoption rates. You can read a dashboard, find the gap, and build the program that closes it.
Exposure to Next Best Action or recommendation technology (Salesforce or similar), or a clear appetite to learn it. You will help shape how recommendations are framed, trained, and adopted on the floor.
The ability to dig into a project. You’ll need a strong understanding of how our team operates, what drives success and what resonates with our customers. Seeing the solution from different angles and providing solutions that cater to different learning styles.
A knack for identifying gaps in our process and how to fill them. Thinking beyond our current process and coming up with smart solutions.
A high level of organizational and time management skills.
The ability to collaborate with business partners across the organization. Working with specialists, Product Marketing and other leadership members, you’ll be required to articulate strategic ideas, learn the inner workings of Jobber, and then deliver on high-level concepts.
The ability to teach yourself, and others. Our team uses a variety of tools, so you’ll need to learn the most efficient uses of them and then spread that knowledge amongst the team.
______________________________________________________________________________
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $88,200, a midpoint of $103,800, and a maximum salary of $119,400, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
______________________________________________________________________________
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Toronto, Kitchener-Waterloo, Edmonton or Vancouver.
______________________________________________________________________________
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ARE YOU EXCITED TO ACCELERATE OUR SUCCESS ORGANIZATION?\n\nThen this role may be for you! We’re looking for a Success Enablement Manager to be part of our Success Enablement team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be. The way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience, we’ve come a long way from our first customer in 2011, but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=ahVf4AjYlh4.\n\n \n\nThe Team:\n\nThe Enablement team is a central function within Jobber’s Customer Success organization, supporting the growth and performance of Product Support and Customer Onboarding. As a Center of Excellence, Enablement owns the programs, playbooks, tools, and measurement frameworks that drive operational excellence and skill development across these teams. We work cross-functionally to ensure that every team member, regardless of channel or customer type, has the knowledge, confidence, and support to deliver value. That value is measured in outcomes: customers who activate faster, stay longer, and get more out of the product.\n\nThe Role:\n\nReporting to the Senior Manager, Success Enablement, the Success Enablement Manager will give our Product Support and Customer Onboarding teams the information, content, and tools they need to operate more effectively.\n\nYou will own enablement end to end for both teams. That means building how specialists ramp, how they stay current as the product changes, how they access the right answer in the moment, and how they keep improving once they are proficient. It also means raising the ceiling on what those conversations deliver. An onboarding session that activates a business on the features it actually needs, and a high-quality support interaction that also surfaces a product or feature the customer is missing, are both revenue moments. Service quality comes first in both. A specialist who has not solved the problem in front of them has not earned the next conversation. Your job is to make that judgement teachable, repeatable, and measurable.\n\nYou will build the needs discovery and product positioning frameworks specialists use live, enable the Next Best Action recommendations that surface in their workspace, and partner closely with our frontline manager group to help them hit their KPIs across service levels, quality, activation, adoption, and retention.\n\nThe Success Enablement Manager will:\n\n - Own the enablement lifecycle for Product Support and Customer Onboarding, from new hire ramp and certification through continuous development for tenured specialists.\n\n - Build and maintain the needs discovery and positioning frameworks specialists use in live customer conversations, so the right product reaches the right customer at the right moment.\n\n - Create and maintain Jobber’s Support and Onboarding playbooks, including activation paths by plan and industry, adoption plays for underused features, objection handling, and retention conversations, and ensure consistency of process and messaging across channels.\n\n - Enable Next Best Action adoption. Train specialists to read the recommendation, confirm the customer need behind it, and act on it inside their existing workflow.\n\n - Design, build and test in-person, virtual and on-demand enablement content, and partner with Knowledge Management so the same guidance is available in the flow of work.\n\n - Partner with our QA function to turn quality trends into targeted coaching and training, closing the loop between what we measure and what we teach.\n\n - Work with Product Marketing, Success Operations and Analytics to identify process and content gaps, and develop the resources (customer stories, competitive intelligence, collateral) that help specialists move conversations forward.\n\n - Connect enablement to outcomes. Tie program delivery to activation, feature adoption, retention, CSAT, and qualified opportunities, and report on what is working and what is not.\n\n - Contribute to, help organize and champion important team moments like quarterly kickoffs, lunch and learns, and certification pushes.\n\nTo be successful, you should have:\n\n - Demonstrated experience in customer success, customer service, onboarding, or sales within a high volume, short cycle, B2B SaaS environment, with a track record of consistent achievement of targets and motivating others to do the same.\n\n - Demonstrated previous experience in revenue driven roles which had targets, such as in Sales or Retention.\n\n - Experience building out and executing playbooks and training programs that improve both service quality and commercial outcomes.\n\n - Strong project management knowledge, including creating workback plans to drive projects from conception to the finish line.\n\n - A strong grasp of activation and adoption. You understand what gets a customer to first value, what keeps them using a product, and how to design enablement that moves both.\n\n - Working knowledge of needs-based conversations. You can teach a specialist to uncover a customer problem, connect it to the right product or feature, and position the value in plain language.\n\n - Comfort with standard SaaS retention and expansion metrics such as NRR, GRR, churn, save rate, expansion MRR, and attach and adoption rates. You can read a dashboard, find the gap, and build the program that closes it.\n\n - Exposure to Next Best Action or recommendation technology (Salesforce or similar), or a clear appetite to learn it. You will help shape how recommendations are framed, trained, and adopted on the floor.\n\n - The ability to dig into a project. You’ll need a strong understanding of how our team operates, what drives success and what resonates with our customers. Seeing the solution from different angles and providing solutions that cater to different learning styles.\n\n - A knack for identifying gaps in our process and how to fill them. Thinking beyond our current process and coming up with smart solutions.\n\n - A high level of organizational and time management skills.\n\n - The ability to collaborate with business partners across the organization. Working with specialists, Product Marketing and other leadership members, you’ll be required to articulate strategic ideas, learn the inner workings of Jobber, and then deliver on high-level concepts.\n\n - The ability to teach yourself, and others. Our team uses a variety of tools, so you’ll need to learn the most efficient uses of them and then spread that knowledge amongst the team.\n\n______________________________________________________________________________\n\n\n\nCOMPENSATION:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $88,200, a midpoint of $103,800, and a maximum salary of $119,400, designed to show the progression from learning the ropes to truly excelling. \n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\n______________________________________________________________________________\n\n\n\nLOCATION:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Toronto, Kitchener-Waterloo, Edmonton or Vancouver. \n\n______________________________________________________________________________\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"59ca75cc-f5eb-4e9d-9025-749f3569e350","title":"GTM Operations Lead","department":"Fintech","team":"Fintech","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-10-16T20:05:16.934+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/59ca75cc-f5eb-4e9d-9025-749f3569e350","applyUrl":"https://jobs.ashbyhq.com/jobber/59ca75cc-f5eb-4e9d-9025-749f3569e350/application","descriptionHtml":"Please note the internal job title is: Principal Payments GTM Operations and Strategy
Then Jobber might be the place for you! We’re looking for a Payments GTM Operations and Strategy Lead to be part of our Fintech department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
We’re building the financial backbone for field service businesses. Our Fintech team is one of the most strategically important and fastest growing parts of Jobber. We help businesses get paid, access capital, understand their financial health, and ultimately stay in business longer.
The future of financial services is embedded, and we’re still early. Small businesses increasingly rely on vertical SaaS platforms like Jobber not just to run their operations, but to manage their money. Payments is the foundation of everything we do in Fintech, and how we go to market with our Get Paid products (invoicing, payments, instant payouts, etc) is the single biggest lever we have to grow the business.
This role will own how Jobber’s payments business grows. Think of this as running the commercial side of a payments business inside a SaaS company.
The role:
Reporting into the VP & GM, Payments and Fintech you will establish Payments GTM Operations as a new function at Jobber. You will bring together every team that touches payments go-to-market (Marketing, Sales, Account Management, Customer Support, Risk, Operations, Analytics, Product Development) and build the programs, processes, and measurement that turn these teams into a coordinated growth engine.
The job has two objectives: help more customers discover and get value from Jobber’s payments products, and accelerate revenue growth for the business.
Day to day, the Payments GTM Operations and Strategy Lead will identify opportunities, design programs, and run experiments to drive adoption and usage of Jobber’s payments products. This will include:
Mapping and rebuilding the end-to-end customer journey for payments, from first touch through activation and ongoing usage, working closely with cross-functional partners. This includes identifying where customer-facing teams (sales, post-sales, support) can change their motions to drive better outcomes.
Experimenting with a range of actions (e.g. incentives) to drive payments adoption and usage, rapidly iterating based on results.
Defining the metrics that matter for payments GTM and holding yourself (and cross-functional partners) accountable to them.
Building deep working relationships across GTM teams, Product, RevOps, Analytics, etc. You are the connective tissue between these teams on payments GTM.
Using data and qualitative insights to find opportunities, size them, run experiments, and measure results.
Staying close to what other vertical SaaS and embedded payments players are doing. Knowing where Jobber can differentiate.
To be successful, you should have:
Operating and strategy experience, ideally a mix of both:
Operating experience: you have experience identifying opportunities, mobilizing teams, and driving measurable results. Could be Revenue Operations, GTM Operations, Strategy & Operations, Product Commercialization, or a GM/Founder role, ideally at a scaling SaaS or Fintech company.
Strategy experience (valued): you have been a strategic partner to senior leaders, making data-driven recommendations. Examples could be Management Consulting, VC, or Strategy & Operations.
Deep understanding of payments and financial services business models, metrics, and growth strategies is desirable, particularly financial services for small businesses.
Strong data instincts. You use analytics to measure impact, make decisions, and optimize performance. You are not just comfortable with data, you reach for it first.
Experience using languages such as SQL to manipulate large data sets is a plus, but not required.
Exceptional communication and stakeholder management skills with the ability to work across GTM teams, Product, Executive Leadership, etc. You translate data into stories and strategies into action plans.
Demonstrated ability to design and implement scalable operational processes that enhance efficiency and ultimately drive growth.
Passion for helping small businesses succeed through innovative financial solutions.
A curious mind and a growth mindset. You are a scrappy learner who can quickly become an expert and build new capabilities.
A proactive drive to solve problems. You are capable of bringing structure to ambiguous problems, corralling resources, and delivering results.
A preference for working in an ambiguous and fast-paced environment. We’re growing fast and things are changing every day.
Location:
We believe great collaboration is intentional, and that means coming together in person to build, brainstorm, and connect from time to time. This role is open to candidates anywhere in Canada. Employees who live in one of our hub cities - Edmonton, Toronto, Vancouver, or Kitchener-Waterloo will participate in their department's in-office schedule, while employees outside our hub cities will work remotely.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $151,200 a midpoint of $177,900 and a maximum salary of $204,500 designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Please note the internal job title is: Principal Payments GTM Operations and Strategy\n\n\n\n\nWANT TO BUILD THE GO-TO-MARKET ENGINE FOR A FAST GROWING PAYMENTS BUSINESS? \n\nThen Jobber might be the place for you! We’re looking for a Payments GTM Operations and Strategy Lead to be part of our Fintech department. \n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nThe team:\n\nWe’re building the financial backbone for field service businesses. Our Fintech team is one of the most strategically important and fastest growing parts of Jobber. We help businesses get paid, access capital, understand their financial health, and ultimately stay in business longer.\n\nThe future of financial services is embedded, and we’re still early. Small businesses increasingly rely on vertical SaaS platforms like Jobber not just to run their operations, but to manage their money. Payments is the foundation of everything we do in Fintech, and how we go to market with our Get Paid products (invoicing, payments, instant payouts, etc) is the single biggest lever we have to grow the business.\n\nThis role will own how Jobber’s payments business grows. Think of this as running the commercial side of a payments business inside a SaaS company.\n\nThe role: \n\nReporting into the VP & GM, Payments and Fintech you will establish Payments GTM Operations as a new function at Jobber. You will bring together every team that touches payments go-to-market (Marketing, Sales, Account Management, Customer Support, Risk, Operations, Analytics, Product Development) and build the programs, processes, and measurement that turn these teams into a coordinated growth engine. \n\nThe job has two objectives: help more customers discover and get value from Jobber’s payments products, and accelerate revenue growth for the business.\n\nDay to day, the Payments GTM Operations and Strategy Lead will identify opportunities, design programs, and run experiments to drive adoption and usage of Jobber’s payments products. This will include:\n\n - Mapping and rebuilding the end-to-end customer journey for payments, from first touch through activation and ongoing usage, working closely with cross-functional partners. This includes identifying where customer-facing teams (sales, post-sales, support) can change their motions to drive better outcomes.\n\n - Experimenting with a range of actions (e.g. incentives) to drive payments adoption and usage, rapidly iterating based on results.\n\n - Defining the metrics that matter for payments GTM and holding yourself (and cross-functional partners) accountable to them.\n\n - Building deep working relationships across GTM teams, Product, RevOps, Analytics, etc. You are the connective tissue between these teams on payments GTM.\n\n - Using data and qualitative insights to find opportunities, size them, run experiments, and measure results.\n\n - Staying close to what other vertical SaaS and embedded payments players are doing. Knowing where Jobber can differentiate.\n\nTo be successful, you should have:\n\n - Operating and strategy experience, ideally a mix of both:\n \n - Operating experience: you have experience identifying opportunities, mobilizing teams, and driving measurable results. Could be Revenue Operations, GTM Operations, Strategy & Operations, Product Commercialization, or a GM/Founder role, ideally at a scaling SaaS or Fintech company.\n \n - Strategy experience (valued): you have been a strategic partner to senior leaders, making data-driven recommendations. Examples could be Management Consulting, VC, or Strategy & Operations.\n\n - Deep understanding of payments and financial services business models, metrics, and growth strategies is desirable, particularly financial services for small businesses.\n\n - Strong data instincts. You use analytics to measure impact, make decisions, and optimize performance. You are not just comfortable with data, you reach for it first.\n\n - Experience using languages such as SQL to manipulate large data sets is a plus, but not required.\n\n - Exceptional communication and stakeholder management skills with the ability to work across GTM teams, Product, Executive Leadership, etc. You translate data into stories and strategies into action plans.\n\n - Demonstrated ability to design and implement scalable operational processes that enhance efficiency and ultimately drive growth.\n\n - Passion for helping small businesses succeed through innovative financial solutions.\n\n - A curious mind and a growth mindset. You are a scrappy learner who can quickly become an expert and build new capabilities.\n\n - A proactive drive to solve problems. You are capable of bringing structure to ambiguous problems, corralling resources, and delivering results.\n\n - A preference for working in an ambiguous and fast-paced environment. We’re growing fast and things are changing every day.\n\nLocation:\n\nWe believe great collaboration is intentional, and that means coming together in person to build, brainstorm, and connect from time to time. This role is open to candidates anywhere in Canada. Employees who live in one of our hub cities - Edmonton, Toronto, Vancouver, or Kitchener-Waterloo will participate in their department's in-office schedule, while employees outside our hub cities will work remotely.\n\nCompensation: \n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $151,200 a midpoint of $177,900 and a maximum salary of $204,500 designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"59777fd4-a3fa-441b-ab82-a3f74f2a5add","title":"Senior Front-End Developer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Toronto","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}}}],"publishedAt":"2026-10-20T15:47:34.409+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/59777fd4-a3fa-441b-ab82-a3f74f2a5add","applyUrl":"https://jobs.ashbyhq.com/jobber/59777fd4-a3fa-441b-ab82-a3f74f2a5add/application","descriptionHtml":"Then Jobber might be the place for you! We're looking for a Senior Front-End Developer to join our Web Strategy team.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
Jobber's website is one of our most important growth engines — the place where small home-service businesses first meet the product and decide to start a trial. The Web team builds and continuously improves getjobber.com, shipping new pages, running a high-velocity experimentation program, and pushing the limits of what a marketing site can do for conversion, SEO, and AI-driven discovery.
We're looking for a Senior Front-End Developer - ideally with full-stack experience/knowledge - to contribute to building our modern stack Jamstack projects and help raise the technical bar of the team. You'll work primarily in Next.js, Sanity, React and TypeScript within a headless/composable architecture, contributing to our growing UI library and the systems that lets us ship and test quickly. Back-end familiarity is important: our site is content-driven, so you'll work across a headless CMS with the APIs and services that power our pages. You'll regularly interface with engineers on the Product side. This is a senior individual-contributor role with real technical influence: you'll set patterns, mentor other developers, and partner with the Engineering Manager on standards and code quality — without carrying people-management responsibilities.
Just as importantly, we want someone who treats AI-assisted development as a core engineering skill. We're actively reshaping how we build — using AI coding agents, MCP-connected tooling, and automated workflows to move faster without sacrificing quality — and we want this person to help lead that evolution, not just keep up with it.
What you'll do:
Build on a modern front-end stack
Ship production features in Next.js, Sanity, and React with TypeScript across getjobber.com, from marketing and feature pages to conversion-critical surfaces like pricing.
Contribute to and extend our shared component library and design system so the team builds faster on consistent, reusable, well-tested foundations.
Own performance and accessibility as first-class requirements — Core Web Vitals, semantic and accessible markup, and fast, resilient page loads that directly support conversion.
Work across the stack on a content-driven site — integrate with a headless CMS, and build and consume the APIs and services that power our pages.
Write well-tested, scalable, well-organized code and drive consistent engineering practices through code review.
Collaborate with our other developers on best technical practices and project decisions.
Push our AI-assisted workflow forward
Use AI coding tools and agents fluently (e.g. Claude, AI-assisted IDEs, agentic workflows) to accelerate development while keeping a critical eye on output quality and reliability.
Improve how the team works with AI — building and refining MCP integrations, prompts, and context so our tickets, content, and codebase are AI-ready.
Help define and benchmark team standards for AI-assisted development — identifying what works, documenting it, and raising the whole team's baseline.
Power experimentation and growth
Build and ship A/B and multivariate experiments quickly, partnering with CRO and product stakeholders to keep the test pipeline moving.
Engineer for velocity — reduce the friction between a test idea and a live experiment, and make iteration cheap.
Support SEO, LLM, and AI-search initiatives with the technical foundations (structured data, performance, rendering) that keep the site discoverable as search evolves.
Raise the technical bar
Set patterns and technical direction for how we build, and bring the team along through pragmatic, well-reasoned decisions.
Mentor and coach other front-end developers, lifting their skills and holding the team to its engineering principles.
Partner with the Engineering Manager on technical standards, code quality, and architecture
Interface with engineers on the Product team, coordinating across shared systems and boundaries (e.g. the signup and pricing surfaces) to align on patterns, integrations, and handoffs.
Identify and act on opportunities to improve the stack, tooling, and processes, and maintain strong team documentation.
To be successful, you should have:
Deep front-end expertise. Expert command of HTML, CSS, JavaScript/TypeScript, accessibility, and web performance, plus several years building production applications.
Strong Next.js and React experience. You've built and maintained real applications on this stack and understand modern rendering, component architecture, and tooling.
Back-end familiarity — full-stack ideal. You're comfortable working beyond the front end: building and integrating APIs and services, and reasoning about the systems behind the pages. A full-stack background is highly preferred.
Headless CMS experience (required). You've built content-driven sites on a headless CMS and understand how to model, integrate, and ship content at scale.
Hands-on AI-assisted development. You actively use AI coding tools in your day-to-day work and have a point of view on where they help, where they don't, and how to use them responsibly.
A growth and experimentation mindset. You're comfortable building for measurement and iteration, and you care about the business outcome your code drives.
Technical leadership without ego. You set standards and mentor others while staying collaborative and open to better ideas.
Strong communication. You collaborate easily with both technical and non-technical partners — designers, marketers, PMs, and CRO.
Ambitious and humble. You don't accept the status quo simply because \"it's what we've always done\" — you push for better, newer, more innovative approaches while staying grounded.
Comfort in the grey areas. You're adaptable, can prioritize amid ambiguity and changing priorities, and break large, complex problems into shippable pieces.
Nice to have
Experience with client-side and feature-flag experimentation platforms (e.g. Optimizely, Kameleoon, Adobe Target) and analytics tools (e.g. Amplitude, GA360).
Experience working within a design system or maintaining a shared component library.
Experience collaborating with product engineering teams across shared systems.
Experience collaborating closely with designers in Figma.
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of 125,715 a midpoint of $147,900, and a maximum salary of $170,085 designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"ARE YOU A BUILDER?\n\nThen Jobber might be the place for you! We're looking for a Senior Front-End Developer to join our Web Strategy team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\n\n\n\nTHE ROLE:\n\nJobber's website is one of our most important growth engines — the place where small home-service businesses first meet the product and decide to start a trial. The Web team builds and continuously improves getjobber.com http://getjobber.com, shipping new pages, running a high-velocity experimentation program, and pushing the limits of what a marketing site can do for conversion, SEO, and AI-driven discovery.\n\nWe're looking for a Senior Front-End Developer - ideally with full-stack experience/knowledge - to contribute to building our modern stack Jamstack projects and help raise the technical bar of the team. You'll work primarily in Next.js http://next.js/, Sanity, React and TypeScript within a headless/composable architecture, contributing to our growing UI library and the systems that lets us ship and test quickly. Back-end familiarity is important: our site is content-driven, so you'll work across a headless CMS with the APIs and services that power our pages. You'll regularly interface with engineers on the Product side. This is a senior individual-contributor role with real technical influence: you'll set patterns, mentor other developers, and partner with the Engineering Manager on standards and code quality — without carrying people-management responsibilities.\n\nJust as importantly, we want someone who treats AI-assisted development as a core engineering skill. We're actively reshaping how we build — using AI coding agents, MCP-connected tooling, and automated workflows to move faster without sacrificing quality — and we want this person to help lead that evolution, not just keep up with it.\n\n \n\nWhat you'll do:\n\nBuild on a modern front-end stack\n\n - Ship production features in Next.js http://next.js/, Sanity, and React with TypeScript across getjobber.com http://getjobber.com, from marketing and feature pages to conversion-critical surfaces like pricing.\n\n - Contribute to and extend our shared component library and design system so the team builds faster on consistent, reusable, well-tested foundations.\n\n - Own performance and accessibility as first-class requirements — Core Web Vitals, semantic and accessible markup, and fast, resilient page loads that directly support conversion.\n\n - Work across the stack on a content-driven site — integrate with a headless CMS, and build and consume the APIs and services that power our pages.\n\n - Write well-tested, scalable, well-organized code and drive consistent engineering practices through code review.\n\n - Collaborate with our other developers on best technical practices and project decisions.\n\nPush our AI-assisted workflow forward\n\n - Use AI coding tools and agents fluently (e.g. Claude, AI-assisted IDEs, agentic workflows) to accelerate development while keeping a critical eye on output quality and reliability.\n\n - Improve how the team works with AI — building and refining MCP integrations, prompts, and context so our tickets, content, and codebase are AI-ready.\n\n - Help define and benchmark team standards for AI-assisted development — identifying what works, documenting it, and raising the whole team's baseline.\n\nPower experimentation and growth\n\n - Build and ship A/B and multivariate experiments quickly, partnering with CRO and product stakeholders to keep the test pipeline moving.\n\n - Engineer for velocity — reduce the friction between a test idea and a live experiment, and make iteration cheap.\n\n - Support SEO, LLM, and AI-search initiatives with the technical foundations (structured data, performance, rendering) that keep the site discoverable as search evolves.\n\nRaise the technical bar\n\n - Set patterns and technical direction for how we build, and bring the team along through pragmatic, well-reasoned decisions.\n\n - Mentor and coach other front-end developers, lifting their skills and holding the team to its engineering principles.\n\n - Partner with the Engineering Manager on technical standards, code quality, and architecture\n\n - Interface with engineers on the Product team, coordinating across shared systems and boundaries (e.g. the signup and pricing surfaces) to align on patterns, integrations, and handoffs.\n\n - Identify and act on opportunities to improve the stack, tooling, and processes, and maintain strong team documentation.\n\nTo be successful, you should have:\n\n - Deep front-end expertise. Expert command of HTML, CSS, JavaScript/TypeScript, accessibility, and web performance, plus several years building production applications.\n\n - Strong Next.js and React experience. You've built and maintained real applications on this stack and understand modern rendering, component architecture, and tooling.\n\n - Back-end familiarity — full-stack ideal. You're comfortable working beyond the front end: building and integrating APIs and services, and reasoning about the systems behind the pages. A full-stack background is highly preferred.\n\n - Headless CMS experience (required). You've built content-driven sites on a headless CMS and understand how to model, integrate, and ship content at scale.\n\n - Hands-on AI-assisted development. You actively use AI coding tools in your day-to-day work and have a point of view on where they help, where they don't, and how to use them responsibly.\n\n - A growth and experimentation mindset. You're comfortable building for measurement and iteration, and you care about the business outcome your code drives.\n\n - Technical leadership without ego. You set standards and mentor others while staying collaborative and open to better ideas.\n\n - Strong communication. You collaborate easily with both technical and non-technical partners — designers, marketers, PMs, and CRO.\n\n - Ambitious and humble. You don't accept the status quo simply because \"it's what we've always done\" — you push for better, newer, more innovative approaches while staying grounded.\n\n - Comfort in the grey areas. You're adaptable, can prioritize amid ambiguity and changing priorities, and break large, complex problems into shippable pieces.\n\nNice to have\n\n - Experience with client-side and feature-flag experimentation platforms (e.g. Optimizely, Kameleoon, Adobe Target) and analytics tools (e.g. Amplitude, GA360).\n\n - Experience working within a design system or maintaining a shared component library.\n\n - Experience collaborating with product engineering teams across shared systems.\n\n - Experience collaborating closely with designers in Figma.\n\n\nLOCATION:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\n\n\n\nCOMPENSATION:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of 125,715 a midpoint of $147,900, and a maximum salary of $170,085 designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"638043f1-0683-4523-b26c-5b6468d3ae26","title":"Manager, IT Operations","department":"Finance & Operations","team":"Finance & Operations","employmentType":"FullTime","location":"Edmonton","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}}],"publishedAt":"2026-10-23T21:14:08.529+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/638043f1-0683-4523-b26c-5b6468d3ae26","applyUrl":"https://jobs.ashbyhq.com/jobber/638043f1-0683-4523-b26c-5b6468d3ae26/application","descriptionHtml":"Then Jobber might be the place for you! We're looking for a Manager, IT Operations to be part of our Operations department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.
The Team:
The IT team is one of the most cross-functional teams at Jobber. We build the systems, offices, and processes that scale as we transform our industry.
Our mission is to support our entire team through technology and first-class customer service. We keep our systems ahead of the curve and are always finding better ways for Jobberinos to do their best work. That includes you: through dedicated feedback, regular 1:1s, and endless learning opportunities, we want to accelerate your career too!
The Role:
Reporting to the Director, IT & Operations, the Manager, IT Operations will lead the IT Coordinator team, the people every Jobberino turns to when a laptop won't boot, a meeting room won't connect, or a new hire needs to be ready on day one. You're a player/coach: close enough to the work to spot what's slow or broken, and experienced enough to fix the process instead of just the ticket.
We're growing fast, and we don't want our support team to grow at the same rate. Your mandate is to deliver a better experience to more Jobberinos without a matching increase in headcount. That means fixing root causes, making self-serve genuinely good, and putting automation and AI to work on repeatable tasks, so your team spends its time where a human matters most.
This role is based in our Edmonton or Vancouver office, 4 days a week, with about 10% travel to our other offices. Our offices are where much of this work happens: meeting rooms, new-hire setups, company-wide standup, and a steady flow of hardware coming in and going out. You'll be the person on the ground who makes sure it all just works, for Jobberinos in Edmonton, Toronto, Vancouver, and everywhere in between.
Your team owns three things: office and workplace experience, the help desk, and the hardware lifecycle. You make sure all three run well at the same time.
The Manager, IT Operations will:
Partner with the Employee Experience team to keep our offices running well, from meeting rooms and AV to new-hire onboarding days.
Own the technical side of company-wide standup and all-hands, so they run smoothly no matter which office is hosting or where people are joining from.
Coordinate with facilities, vendors, and building management on the IT side of office moves, expansions, and changes.
Lead the IT Coordinators who work the queue, as their point of escalation, coach, and the person who removes what's slowing them down.
Own the health of the help desk, including response and resolution times, ticket volume and trends, and the quality of the support experience.
Turn repeat tickets into fixes by finding the root cause and choosing the right remedy: a process change, a knowledge article, a self-serve flow, or an AI automation built with IT Engineering. Then measure whether it worked.
Treat the knowledge base as a product, since it's what both people and AI answer from.
Own the performance of our AI-assisted support channels: what they handle, how well, and when they hand off to a human.
Set and report on the service levels that matter, and use the data to decide where the team spends its time.
Make sure every Jobberino has the right tools, whether they're a new hire, returning from leave, a boomerang, a contractor, in office, hybrid, or remote.
Build a proactive hardware plan, working ahead of the hiring pipeline and using hiring data and automation to trigger provisioning, shipping, returns, and asset reconciliation.
Own inventory and asset tracking end to end, from purchase through deployment, repair, reassignment, and decommission.
Manage hardware vendors, shipping partners, and budget, and find the cost and time savings hiding in the current process.
Mentor and manage the IT Coordinator team by setting clear expectations, giving regular feedback, and growing people into the next step of their careers.
Partner with the Director, IT & Operations and the Manager, IT Engineering on IT strategy, priorities, and where the work should live.
Redesign how the team works as automation takes on more of the queue, growing coordinators into builders, analysts, and experienced owners, not just ticket-closers.
Share system administration responsibilities with IT Engineering across tools like Okta, Jira, Google Workspace, Jamf, Slack, and Zoom.
To be successful, you should have:
Experience running a help desk, including ITSM and ITIL best practices, Jira, queue management, SLAs, and turning ticket data into decisions.
Experience leading a support team, including coaching people and holding them accountable through difficult conversations. You're a player/coach who sets direction and can still get your hands dirty when needed.
Hands-on experience with hardware procurement, inventory, and lifecycle management, including shipping to remote and hybrid employees.
Experience with office-based IT and AV support, including meeting rooms and large-audience live events like all-hands.
Comfort with our tech stack, such as Okta, Jira/Confluence, Google Workspace, Jamf, and Slack, plus automation tools like Zapier, n8n, or Okta Workflows.
Excellent communication skills, and experience partnering with People, Finance, and Security.
Openness and enthusiasm to play a major role in our shift to an AI-enabled service desk. You don't need to have done it before.
The ability to be a visible, approachable presence in our Edmonton or Vancouver office 4 days a week, and to travel about 10% of the time to our offices in Vancouver, Edmonton, Toronto, and Kitchener-Waterloo.
It would be really great (but not a deal-breaker!) if you had:
Experience in a growing SaaS company.
Experience with macOS and Apple hardware at scale, Google Workspace, and cloud-based MDMs like Jamf.
Experience with vendor negotiation and IT budgeting.
Experience supporting a company through an office move, expansion, or major growth phase.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $120,870, a midpoint of $142,200, and a maximum salary of $163,530, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton or Vancouver. This role includes about 10% travel to our offices in Vancouver, Edmonton, Toronto, and Kitchener-Waterloo.
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"DO YOU LOVE KEEPING PEOPLE, OFFICES, AND GEAR RUNNING SMOOTHLY?\n\nThen Jobber might be the place for you! We're looking for a Manager, IT Operations to be part of our Operations department.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nThe Team:\n\nThe IT team is one of the most cross-functional teams at Jobber. We build the systems, offices, and processes that scale as we transform our industry.\n\nOur mission is to support our entire team through technology and first-class customer service. We keep our systems ahead of the curve and are always finding better ways for Jobberinos to do their best work. That includes you: through dedicated feedback, regular 1:1s, and endless learning opportunities, we want to accelerate your career too!\n\nThe Role:\n\nReporting to the Director, IT & Operations, the Manager, IT Operations will lead the IT Coordinator team, the people every Jobberino turns to when a laptop won't boot, a meeting room won't connect, or a new hire needs to be ready on day one. You're a player/coach: close enough to the work to spot what's slow or broken, and experienced enough to fix the process instead of just the ticket.\n\nWe're growing fast, and we don't want our support team to grow at the same rate. Your mandate is to deliver a better experience to more Jobberinos without a matching increase in headcount. That means fixing root causes, making self-serve genuinely good, and putting automation and AI to work on repeatable tasks, so your team spends its time where a human matters most.\n\nThis role is based in our Edmonton or Vancouver office, 4 days a week, with about 10% travel to our other offices. Our offices are where much of this work happens: meeting rooms, new-hire setups, company-wide standup, and a steady flow of hardware coming in and going out. You'll be the person on the ground who makes sure it all just works, for Jobberinos in Edmonton, Toronto, Vancouver, and everywhere in between.\n\nYour team owns three things: office and workplace experience, the help desk, and the hardware lifecycle. You make sure all three run well at the same time.\n\nThe Manager, IT Operations will:\n\n - Partner with the Employee Experience team to keep our offices running well, from meeting rooms and AV to new-hire onboarding days.\n\n - Own the technical side of company-wide standup and all-hands, so they run smoothly no matter which office is hosting or where people are joining from.\n\n - Coordinate with facilities, vendors, and building management on the IT side of office moves, expansions, and changes.\n\n - Lead the IT Coordinators who work the queue, as their point of escalation, coach, and the person who removes what's slowing them down.\n\n - Own the health of the help desk, including response and resolution times, ticket volume and trends, and the quality of the support experience.\n\n - Turn repeat tickets into fixes by finding the root cause and choosing the right remedy: a process change, a knowledge article, a self-serve flow, or an AI automation built with IT Engineering. Then measure whether it worked.\n\n - Treat the knowledge base as a product, since it's what both people and AI answer from.\n\n - Own the performance of our AI-assisted support channels: what they handle, how well, and when they hand off to a human.\n\n - Set and report on the service levels that matter, and use the data to decide where the team spends its time.\n\n - Make sure every Jobberino has the right tools, whether they're a new hire, returning from leave, a boomerang, a contractor, in office, hybrid, or remote.\n\n - Build a proactive hardware plan, working ahead of the hiring pipeline and using hiring data and automation to trigger provisioning, shipping, returns, and asset reconciliation.\n\n - Own inventory and asset tracking end to end, from purchase through deployment, repair, reassignment, and decommission.\n\n - Manage hardware vendors, shipping partners, and budget, and find the cost and time savings hiding in the current process.\n\n - Mentor and manage the IT Coordinator team by setting clear expectations, giving regular feedback, and growing people into the next step of their careers.\n\n - Partner with the Director, IT & Operations and the Manager, IT Engineering on IT strategy, priorities, and where the work should live.\n\n - Redesign how the team works as automation takes on more of the queue, growing coordinators into builders, analysts, and experienced owners, not just ticket-closers.\n\n - Share system administration responsibilities with IT Engineering across tools like Okta, Jira, Google Workspace, Jamf, Slack, and Zoom.\n\nTo be successful, you should have:\n\n - Experience running a help desk, including ITSM and ITIL best practices, Jira, queue management, SLAs, and turning ticket data into decisions.\n\n - Experience leading a support team, including coaching people and holding them accountable through difficult conversations. You're a player/coach who sets direction and can still get your hands dirty when needed.\n\n - Hands-on experience with hardware procurement, inventory, and lifecycle management, including shipping to remote and hybrid employees.\n\n - Experience with office-based IT and AV support, including meeting rooms and large-audience live events like all-hands.\n\n - Comfort with our tech stack, such as Okta, Jira/Confluence, Google Workspace, Jamf, and Slack, plus automation tools like Zapier, n8n, or Okta Workflows.\n\n - Excellent communication skills, and experience partnering with People, Finance, and Security.\n\n - Openness and enthusiasm to play a major role in our shift to an AI-enabled service desk. You don't need to have done it before.\n\n - The ability to be a visible, approachable presence in our Edmonton or Vancouver office 4 days a week, and to travel about 10% of the time to our offices in Vancouver, Edmonton, Toronto, and Kitchener-Waterloo.\n\nIt would be really great (but not a deal-breaker!) if you had:\n\n - Experience in a growing SaaS company.\n\n - Experience with macOS and Apple hardware at scale, Google Workspace, and cloud-based MDMs like Jamf.\n\n - Experience with vendor negotiation and IT budgeting.\n\n - Experience supporting a company through an office move, expansion, or major growth phase.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $120,870, a midpoint of $142,200, and a maximum salary of $163,530, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire's skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton or Vancouver. This role includes about 10% travel to our offices in Vancouver, Edmonton, Toronto, and Kitchener-Waterloo.\n\n\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"51c6e37d-4a48-40ea-997f-00f2baae38b7","title":"Senior Lifecycle Marketing Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-10-29T14:57:32.092+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/51c6e37d-4a48-40ea-997f-00f2baae38b7","applyUrl":"https://jobs.ashbyhq.com/jobber/51c6e37d-4a48-40ea-997f-00f2baae38b7/application","descriptionHtml":"Then Jobber might be the place for you! We’re looking for a Senior Lifecycle Marketing Manager to be part of our Marketing department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The Team:
When it comes to telling the world about Jobber and moving new people through a funnel, Marketing is your department. They handle everything from spreading awareness, to answering “What’s Jobber?,” to getting new customers in the door, to turning those customers into Jobber advocates!
Lifecycle marketing is responsible for creating and advocating for best-in-class experiences that deliver the right message, to the right people, at the right time. We leverage automation and data to build highly personalized end-to-end experiences our customers want, need, and like.
The Role:
Reporting to the Acquisition Manager, Lifecycle Marketing, the Senior Lifecycle Marketing Manager will be responsible for orchestrating our ideal customer experience. You will own and drive strategies for how we acquire, activate, retain, and expand users on all platforms. You will be accountable for enhancing our Lead Nurture efforts and creating experiences that are mutually beneficial to both customers and Jobber, ultimately ensuring we’re effectively capturing revenue.
You will partner cross-functionally to optimize our customer journey, including all associated customer communications. In addition, you will run experiments to explore and validate new strategies for how we can effectively move our customers through the funnel. You will represent Lifecycle Marketing across the organization and be a steward for your area of focus across the business.
Through your work with our Business Operations, Marketing, Sales, Success, Product, and Growth teams, you'll create great user experiences at scale and conduct experiments to discover what works.
The Senior Lifecycle Marketing Manager will:
Own the Leads portfolio end to end: the strategy, the programs, and the metrics for how leads are nurtured into trials and how trials convert into paying customers.
Own and extend Jobber’s AI-enriched lead journeys, using enrichment and orchestration tooling (currently Clay and n8n) to build customer profiles and route leads into personalized experiences based on intent.
Connect the lead experience to the trial experience so a customer sees one continuous, personalized journey from first touch through conversion, and work with Product on how that personalization carries into the app.
Run a test-and-learn program against lead-to-trial and trial-to-paid metrics: form hypotheses, design experiments, read the results honestly, and iterate until the number moves.
Decide where the portfolio’s time goes. Diagnose where leads and trials are being lost, size the opportunities, and make the case for what comes first and what waits.
Lead the acquisition pod that connects lifecycle with our outbound and demand generation partners, owning the plan and the handoffs between teams and keeping leadership informed.
Build what you design. Depending on capacity, you’ll configure journeys, write emails, and set up automation yourself alongside our Revenue Communications team.
Set the bar for the Lifecycle team: bring outside insight in, share what you learn, and raise how the practice works at Jobber.
To be successful, you should:
Have deep experience owning lead nurture and trial-to-paid conversion programs at a SaaS company, with results you can point to. B2B SaaS is the closest fit.
Have hands-on experience using AI tools to enrich customer data and personalize communications at scale, beyond drafting copy. You’ve built or configured enrichment, orchestration, or journey logic yourself and can say what it changed in your results.
Bring a test-and-learn posture to AI: you experiment with new tooling in your own workflow, can separate what works from what’s hype, and are comfortable in the weeds when the data is incomplete.
Have led integrated acquisition efforts across outbound, demand generation, product, and sales, owning the plan and the handoffs rather than executing the lifecycle piece of someone else’s.
Know the metrics behind nurture and conversion cold, and have moved them through experimentation and program iteration, not just reported on them.
Take full ownership of the outcomes tied to your KPIs, including when the data is imperfect. You find a way to measure, ship, and learn rather than wait for clean inputs.
Understand customer behaviour, barriers, and motivations from first-hand sources, and change the journey because of what you learn.
Operate with a high degree of autonomy. You set your own priorities, keep your manager informed without being asked, and flag risk early.
Push for better ways of doing things, and stay humble while you do it.
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $99,540, a midpoint of $142,200, and a maximum salary of $163,530, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"DO YOU WANT TO IMPACT THE HARDEST WORKING PEOPLE IN THE WORLD?\n\nThen Jobber might be the place for you! We’re looking for a Senior Lifecycle Marketing Manager to be part of our Marketing department.\n\n\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=25.\n\n\n\nThe Team:\n\nWhen it comes to telling the world about Jobber and moving new people through a funnel, Marketing is your department. They handle everything from spreading awareness, to answering “What’s Jobber?,” to getting new customers in the door, to turning those customers into Jobber advocates!\n\nLifecycle marketing is responsible for creating and advocating for best-in-class experiences that deliver the right message, to the right people, at the right time. We leverage automation and data to build highly personalized end-to-end experiences our customers want, need, and like.\n\n\n\nThe Role:\n\nReporting to the Acquisition Manager, Lifecycle Marketing, the Senior Lifecycle Marketing Manager will be responsible for orchestrating our ideal customer experience. You will own and drive strategies for how we acquire, activate, retain, and expand users on all platforms. You will be accountable for enhancing our Lead Nurture efforts and creating experiences that are mutually beneficial to both customers and Jobber, ultimately ensuring we’re effectively capturing revenue.\n\nYou will partner cross-functionally to optimize our customer journey, including all associated customer communications. In addition, you will run experiments to explore and validate new strategies for how we can effectively move our customers through the funnel. You will represent Lifecycle Marketing across the organization and be a steward for your area of focus across the business.\n\nThrough your work with our Business Operations, Marketing, Sales, Success, Product, and Growth teams, you'll create great user experiences at scale and conduct experiments to discover what works.\n\n\n\nThe Senior Lifecycle Marketing Manager will:\n\n - Own the Leads portfolio end to end: the strategy, the programs, and the metrics for how leads are nurtured into trials and how trials convert into paying customers.\n\n - Own and extend Jobber’s AI-enriched lead journeys, using enrichment and orchestration tooling (currently Clay and n8n) to build customer profiles and route leads into personalized experiences based on intent.\n\n - Connect the lead experience to the trial experience so a customer sees one continuous, personalized journey from first touch through conversion, and work with Product on how that personalization carries into the app.\n\n - Run a test-and-learn program against lead-to-trial and trial-to-paid metrics: form hypotheses, design experiments, read the results honestly, and iterate until the number moves.\n\n - Decide where the portfolio’s time goes. Diagnose where leads and trials are being lost, size the opportunities, and make the case for what comes first and what waits.\n\n - Lead the acquisition pod that connects lifecycle with our outbound and demand generation partners, owning the plan and the handoffs between teams and keeping leadership informed.\n\n - Build what you design. Depending on capacity, you’ll configure journeys, write emails, and set up automation yourself alongside our Revenue Communications team.\n\n - Set the bar for the Lifecycle team: bring outside insight in, share what you learn, and raise how the practice works at Jobber.\n\n\n\nTo be successful, you should:\n\n - Have deep experience owning lead nurture and trial-to-paid conversion programs at a SaaS company, with results you can point to. B2B SaaS is the closest fit.\n\n - Have hands-on experience using AI tools to enrich customer data and personalize communications at scale, beyond drafting copy. You’ve built or configured enrichment, orchestration, or journey logic yourself and can say what it changed in your results.\n\n - Bring a test-and-learn posture to AI: you experiment with new tooling in your own workflow, can separate what works from what’s hype, and are comfortable in the weeds when the data is incomplete.\n\n - Have led integrated acquisition efforts across outbound, demand generation, product, and sales, owning the plan and the handoffs rather than executing the lifecycle piece of someone else’s.\n\n - Know the metrics behind nurture and conversion cold, and have moved them through experimentation and program iteration, not just reported on them.\n\n - Take full ownership of the outcomes tied to your KPIs, including when the data is imperfect. You find a way to measure, ship, and learn rather than wait for clean inputs.\n\n - Understand customer behaviour, barriers, and motivations from first-hand sources, and change the journey because of what you learn.\n\n - Operate with a high degree of autonomy. You set your own priorities, keep your manager informed without being asked, and flag risk early.\n\n - Push for better ways of doing things, and stay humble while you do it.\n\n\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\n\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $99,540, a midpoint of $142,200, and a maximum salary of $163,530, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"8150bf28-1658-4a38-b5fc-3e0770966e60","title":"Senior Manager, Credit Risk","department":"Fintech","team":"Fintech","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-11-02T13:36:52.537+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/8150bf28-1658-4a38-b5fc-3e0770966e60","applyUrl":"https://jobs.ashbyhq.com/jobber/8150bf28-1658-4a38-b5fc-3e0770966e60/application","descriptionHtml":"Do you think differently about risk? Are you excited by the idea of building credit risk management from the ground up, AI-native, rather than bolting AI onto an old playbook?
Then Jobber might be the place for you. We're looking for a Senior Manager, Credit Risk to join our Fintech department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The Team:
Fintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We're investing in this area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful—whether that's helping them get paid through Jobber Payments, or, in the near future, offering them access to capital through a growing lending business.
Our Risk team is a critical part of the broader Fintech team, and core to Jobber's success. Credit Risk is responsible for the frameworks, models, and operational discipline that let us extend payments and lending products responsibly, protecting both our customers and Jobber from undue credit exposure.
The Role:
The Senior Manager, Credit Risk will lead and grow a team of Credit Risk Analysts, owning the day-to-day operations of the credit risk function while helping build it into something more ambitious: an AI-native credit risk practice, built for Jobber Payments today and ready to scale into a growing lending business. This is a role for a builder, not a doer—someone who looks at a manual process or an ad hoc decision and asks how it should be automated, modeled, or systematized, rather than simply executed by hand.
You'll work closely with Data Science and Risk Analytics to design and strengthen credit risk models, policies, and monitoring, and you'll partner cross-functionally across Fintech, Product, and Customer Support to make sure credit risk decisions are embedded seamlessly into the products our customers use every day.
The Senior Manager, Credit Risk will:
Lead, coach, and grow a team of Credit Risk Analysts (and, as the function scales, the team leads who manage them), owning hiring plans, team structure, and career paths, and setting the standard for how the team investigates, decides, and communicates credit risk.
Own credit risk operations end-to-end: underwriting and exposure decisions, portfolio monitoring, collections and recovery strategy, and loss forecasting.
Define and maintain Jobber's credit risk appetite, credit policy, and limit framework (approval criteria, exposure and concentration limits, and delegated decision authority), and act as the final escalation point for high-exposure and exception decisions.
Partner closely with Data Science and Risk Analytics to build, validate, and improve credit risk models and decisioning logic, including scorecards, statistical models, and machine learning approaches where they add value.
Champion an AI-native approach to credit risk management, using AI and automation to build novel solutions to novel problems, not just to speed up existing workflows, and drive automation opportunities from idea through to implementation.
Set the multi-year roadmap for the credit risk function across people, models, data, and tooling, and make the case to leadership for the investment needed to deliver it.
Build and strengthen the credit risk function for Jobber's payments business today, and design and own the credit risk framework for a growing lending business.
Work cross-functionally with Fintech, Product, Finance, Legal, Compliance, and Customer Support teams to embed credit risk policy and controls into product and operational workflows.
Make sure credit policy and decisioning meet applicable Canadian and US requirements, partnering with Compliance and Legal on fair lending, adverse action and decline notices, commercial financing disclosures, and regulatory change.
Own credit loss provisioning and stress testing: build expected credit loss methodology, forward-looking scenarios, and management overlays from IFRS 9 or equivalent GAAP standards, and turn scenario results into loss forecasts, limit changes, and funding plans, partnering with Risk Analytics and Finance.
Report on credit risk exposure, portfolio health, and emerging trends to Fintech and Risk leadership, the executive team, and credit or risk committees.
Partner with relevant teams on the credit side of funding the lending book (for example, warehouse facilities or forward-flow partners), including loss and performance forecasts, eligibility criteria, loan-level data tapes, and lender due diligence.
Lead broader Fintech and Risk initiatives on credit-risk-relevant topics, including new product launches.
Own relationships with credit data and decisioning vendors (credit bureaus, bank-data and open banking providers, decisioning platforms), from evaluation and contracting through ongoing performance oversight.
To be successful, you should have:
8+ years of experience in credit risk, in financial services, fintech, payments, or lending, including 3+ years of people leadership, ideally including hiring and developing team leads as well as analysts.
A track record of setting and owning credit policy, risk appetite, and limit frameworks, and of making and defending high-stakes credit decisions with incomplete information.
Experience managing a credit portfolio through a period of stress or a full credit cycle, and adjusting strategy as performance changed.
A builder's mindset: a track record of solving problems through automation and tooling, not just process, and genuine enthusiasm for using AI to build new approaches to credit risk rather than only applying existing ones.
A deeply data-centric approach to decision-making, with comfort working directly in the data rather than relying solely on others to produce it for you.
Proficiency in SQL and Python (or a similar language), enough to independently pull, analyze, and interrogate data, to review your team's analytical work, and to collaborate credibly with Data Science and Analytics.
Working familiarity with statistical and machine learning approaches used in credit risk management (e.g., logistic regression, decision trees, gradient boosting)—you don't need to be a data scientist, but you should understand what these approaches do, how they work at a conceptual level, and when it's appropriate to apply them, and what it takes to govern them in production (validation, drift monitoring, and explainability).
Hands-on experience with IFRS9 or equivalent GAAP standards (e.g., CECL) for credit loss provisioning, including building or owning an expected credit loss model and the governance around it.
Strong written and verbal communication skills, with the ability to translate technical or quantitative findings into decisions that product, operations, and leadership stakeholders can act on, including presenting to executive leadership, credit committees, auditors, and external funding partners.
A genuine passion for fintech, and curiosity about how payments and lending products should manage risk differently than legacy financial institutions.
The ability to embrace ambiguity and change—we don't know what we don't know, so you should be comfortable coming in and improving the process rather than waiting for one to be handed to you.
The ability to work autonomously with strong time management skills. We are a mix of fully remote and hybrid distributed across the country. While you'll be part of a team, you'll need to be a self-starter who can find direction and guidance proactively.
It would be really great (but not a deal-breaker) if you had:
Working knowledge of small business lending regulation in Canada or the US (for example, ECOA and Regulation B adverse action requirements).
Familiarity with credit scorecards, including scorecard development, calibration, or monitoring.
Experience building or overseeing credit risk models or policies for a lending product (installment loans, lines of credit, merchant cash advances, or similar).
Experience with modern payments or lending infrastructure (e.g., Stripe, Adyen, Plaid, or similar).
Experience working with or evaluating AI/ML tooling or vendors for risk decisioning.
Familiarity with Slack, Salesforce, Asana, Confluence, or other collaboration tools.
Location:
We believe great collaboration is intentional, and that means coming together in person to build, brainstorm, and connect from time to time. This role is open to candidates anywhere in Canada. Employees who live in one of our hub cities—Edmonton, Toronto, Vancouver, or Kitchener-Waterloo—will participate in their department's in-office schedule, while employees outside our hub cities will work remotely.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $124,530, a midpoint of $177,900, and a maximum salary of $204,585, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"Do you think differently about risk? Are you excited by the idea of building credit risk management from the ground up, AI-native, rather than bolting AI onto an old playbook?\n\nThen Jobber might be the place for you. We're looking for a Senior Manager, Credit Risk to join our Fintech department.\n\n\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=25.\n\n\n\nThe Team:\n\nFintech is one of the fastest-growing parts of Jobber, and a core strategic priority for us as a company. We're investing in this area because we believe embedding financial tools within our product deepens our ability to help small businesses be successful—whether that's helping them get paid through Jobber Payments, or, in the near future, offering them access to capital through a growing lending business.\n\nOur Risk team is a critical part of the broader Fintech team, and core to Jobber's success. Credit Risk is responsible for the frameworks, models, and operational discipline that let us extend payments and lending products responsibly, protecting both our customers and Jobber from undue credit exposure.\n\n\n\nThe Role:\n\nThe Senior Manager, Credit Risk will lead and grow a team of Credit Risk Analysts, owning the day-to-day operations of the credit risk function while helping build it into something more ambitious: an AI-native credit risk practice, built for Jobber Payments today and ready to scale into a growing lending business. This is a role for a builder, not a doer—someone who looks at a manual process or an ad hoc decision and asks how it should be automated, modeled, or systematized, rather than simply executed by hand.\n\nYou'll work closely with Data Science and Risk Analytics to design and strengthen credit risk models, policies, and monitoring, and you'll partner cross-functionally across Fintech, Product, and Customer Support to make sure credit risk decisions are embedded seamlessly into the products our customers use every day.\n\n\n\nThe Senior Manager, Credit Risk will:\n\n - Lead, coach, and grow a team of Credit Risk Analysts (and, as the function scales, the team leads who manage them), owning hiring plans, team structure, and career paths, and setting the standard for how the team investigates, decides, and communicates credit risk.\n\n - Own credit risk operations end-to-end: underwriting and exposure decisions, portfolio monitoring, collections and recovery strategy, and loss forecasting.\n\n - Define and maintain Jobber's credit risk appetite, credit policy, and limit framework (approval criteria, exposure and concentration limits, and delegated decision authority), and act as the final escalation point for high-exposure and exception decisions.\n\n - Partner closely with Data Science and Risk Analytics to build, validate, and improve credit risk models and decisioning logic, including scorecards, statistical models, and machine learning approaches where they add value.\n\n - Champion an AI-native approach to credit risk management, using AI and automation to build novel solutions to novel problems, not just to speed up existing workflows, and drive automation opportunities from idea through to implementation.\n\n - Set the multi-year roadmap for the credit risk function across people, models, data, and tooling, and make the case to leadership for the investment needed to deliver it.\n\n - Build and strengthen the credit risk function for Jobber's payments business today, and design and own the credit risk framework for a growing lending business.\n\n - Work cross-functionally with Fintech, Product, Finance, Legal, Compliance, and Customer Support teams to embed credit risk policy and controls into product and operational workflows.\n\n - Make sure credit policy and decisioning meet applicable Canadian and US requirements, partnering with Compliance and Legal on fair lending, adverse action and decline notices, commercial financing disclosures, and regulatory change.\n\n - Own credit loss provisioning and stress testing: build expected credit loss methodology, forward-looking scenarios, and management overlays from IFRS 9 or equivalent GAAP standards, and turn scenario results into loss forecasts, limit changes, and funding plans, partnering with Risk Analytics and Finance.\n\n - Report on credit risk exposure, portfolio health, and emerging trends to Fintech and Risk leadership, the executive team, and credit or risk committees.\n\n - Partner with relevant teams on the credit side of funding the lending book (for example, warehouse facilities or forward-flow partners), including loss and performance forecasts, eligibility criteria, loan-level data tapes, and lender due diligence.\n\n - Lead broader Fintech and Risk initiatives on credit-risk-relevant topics, including new product launches.\n\n - Own relationships with credit data and decisioning vendors (credit bureaus, bank-data and open banking providers, decisioning platforms), from evaluation and contracting through ongoing performance oversight.\n\n\n\nTo be successful, you should have:\n\n - 8+ years of experience in credit risk, in financial services, fintech, payments, or lending, including 3+ years of people leadership, ideally including hiring and developing team leads as well as analysts.\n\n - A track record of setting and owning credit policy, risk appetite, and limit frameworks, and of making and defending high-stakes credit decisions with incomplete information.\n\n - Experience managing a credit portfolio through a period of stress or a full credit cycle, and adjusting strategy as performance changed.\n\n - A builder's mindset: a track record of solving problems through automation and tooling, not just process, and genuine enthusiasm for using AI to build new approaches to credit risk rather than only applying existing ones.\n\n - A deeply data-centric approach to decision-making, with comfort working directly in the data rather than relying solely on others to produce it for you.\n\n - Proficiency in SQL and Python (or a similar language), enough to independently pull, analyze, and interrogate data, to review your team's analytical work, and to collaborate credibly with Data Science and Analytics.\n\n - Working familiarity with statistical and machine learning approaches used in credit risk management (e.g., logistic regression, decision trees, gradient boosting)—you don't need to be a data scientist, but you should understand what these approaches do, how they work at a conceptual level, and when it's appropriate to apply them, and what it takes to govern them in production (validation, drift monitoring, and explainability).\n\n - Hands-on experience with IFRS9 or equivalent GAAP standards (e.g., CECL) for credit loss provisioning, including building or owning an expected credit loss model and the governance around it.\n\n - Strong written and verbal communication skills, with the ability to translate technical or quantitative findings into decisions that product, operations, and leadership stakeholders can act on, including presenting to executive leadership, credit committees, auditors, and external funding partners.\n\n - A genuine passion for fintech, and curiosity about how payments and lending products should manage risk differently than legacy financial institutions.\n\n - The ability to embrace ambiguity and change—we don't know what we don't know, so you should be comfortable coming in and improving the process rather than waiting for one to be handed to you.\n\n - The ability to work autonomously with strong time management skills. We are a mix of fully remote and hybrid distributed across the country. While you'll be part of a team, you'll need to be a self-starter who can find direction and guidance proactively.\n\n\n\nIt would be really great (but not a deal-breaker) if you had:\n\n - Working knowledge of small business lending regulation in Canada or the US (for example, ECOA and Regulation B adverse action requirements).\n\n - Familiarity with credit scorecards, including scorecard development, calibration, or monitoring.\n\n - Experience building or overseeing credit risk models or policies for a lending product (installment loans, lines of credit, merchant cash advances, or similar).\n\n - Experience with modern payments or lending infrastructure (e.g., Stripe, Adyen, Plaid, or similar).\n\n - Experience working with or evaluating AI/ML tooling or vendors for risk decisioning.\n\n - Familiarity with Slack, Salesforce, Asana, Confluence, or other collaboration tools.\n\n\n\nLocation:\n\nWe believe great collaboration is intentional, and that means coming together in person to build, brainstorm, and connect from time to time. This role is open to candidates anywhere in Canada. Employees who live in one of our hub cities—Edmonton, Toronto, Vancouver, or Kitchener-Waterloo—will participate in their department's in-office schedule, while employees outside our hub cities will work remotely.\n\n\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $124,530, a midpoint of $177,900, and a maximum salary of $204,585, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"},{"id":"87de4fab-656a-4de9-a9e3-0cafa8348beb","title":"Product Marketing Manager, Operations","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"Toronto","secondaryLocations":[{"location":"Vancouver","address":{"postalAddress":{"addressRegion":"British Columbia","addressCountry":"Canada","addressLocality":"Vancouver"}}},{"location":"Kitchener-Waterloo","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Kitchener-Waterloo"}}},{"location":"Edmonton","address":{"postalAddress":{"addressRegion":"Alberta","addressCountry":"Canada","addressLocality":"Edmonton"}}}],"publishedAt":"2026-11-03T19:50:30.760+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/jobber/87de4fab-656a-4de9-a9e3-0cafa8348beb","applyUrl":"https://jobs.ashbyhq.com/jobber/87de4fab-656a-4de9-a9e3-0cafa8348beb/application","descriptionHtml":"Then Jobber might be the place for you! We're looking for a Product Marketing Manager, Operations to be part of our Product department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.
The team:
Product Marketing sits within Jobber's Product organization, working alongside product teams to shape how our capabilities go to market and how customers adopt them. You'll join the Operations pillar, which covers the tools customers rely on every day to plan work, coordinate teams, connect the field and office, and understand how their business is performing. As these capabilities evolve, the team helps customers see how they fit together and why Jobber is worth their attention and investment.
The role:
Reporting to the Senior Manager, Product Marketing, the Product Marketing Manager, Operations will lead a defined Operations portfolio, owning positioning, go-to-market strategy and adoption from launch through ongoing learning. You'll start with the customer's business, workflows and challenges, then connect Jobber's capabilities into a clear story, from recognizing a need and choosing the right offering to realizing value through ongoing use. A big part of the challenge is reaching established and scaled businesses in a competitive market, many of which already use another solution, so we're looking for someone who brings creative, evidence-led recommendations on how to reach them, stand out and give them a compelling reason to switch. This is an individual contributor role, and you'll partner closely with your fellow Operations PMMs to connect your portfolio to the broader customer story and pricing and packaging strategy.
The Product Marketing Manager, Operations will:
Build a deep understanding of how owners, office teams and field crews plan and complete work, combining customer conversations, competitive insight, win/loss feedback and product data to uncover unmet needs, switching barriers and adoption opportunities.
Craft differentiated stories around the customer journey, making the value tangible through product demos, customer proof and clear messaging from discovery through ongoing use.
Shape the offer by bringing customer needs, willingness to pay and competitive context into packaging and commercial discussions, and help buyers and customer-facing teams find the right offering for each business.
Own the GTM plan for your portfolio with Product and the commercial lead, from target customer and proposition to route to market and success measures, and coordinate readiness with Sales, Enablement, Demand Generation and Lifecycle Marketing.
Improve discovery and adoption beyond launch, partnering with Product, Lifecycle Marketing, Education and Customer Success to help customers get started, realize value and build lasting habits.
Equip Sales and Success with competitive positioning, customer proof, demos and objection-handling guidance, then bring what you learn about buying barriers back to Product and commercial partners.
Keep the story consistent across campaigns, landing pages, product experiences and customer conversations, working with Demand Generation, Web and Lifecycle Marketing.
Connect your work to commercial outcomes such as conversion into the right offering, higher-tier attach and meaningful adoption, digging into funnel and cohort data yourself and partnering with Analytics on complex questions.
Use AI hands-on for research synthesis, analysis, GTM execution and repeatable workflows, verifying outputs and documenting what works so the whole team can reuse it.
To be successful, you should have:
A proven track record in product marketing for software products, including shaping strategy and positioning and owning initiatives through launch and post-launch learning.
Strong storytelling and writing skills: you can turn complex functionality into a clear customer benefit and present a recommendation to practitioners and senior stakeholders alike.
Sharp commercial judgment: you understand competitive alternatives and switching barriers, and can recommend how to reach an ICP, differentiate an offer and make practical investment trade-offs.
Analytical confidence: you can frame a business question, self-serve the data, interpret funnel and cohort evidence, and tell observed results apart from causal claims.
Hands-on experience using AI to improve research, GTM execution, analysis or team processes, and the ability to explain the impact and how you verified the work.
Experience with SMB software, vertical SaaS, field service or operational workflows is a bonus, and familiarity with home service businesses is helpful.
A track record of influencing Product, Sales, Customer Success and Marketing partners without direct authority, with clear ownership and dependable follow-through.
Comfort with evolving priorities: you bring recommendations and trade-offs, turn priorities into a practical plan, surface risks early and ask for support when decisions extend beyond your portfolio.
Genuine curiosity about how service businesses work, and a drive to learn directly from customers.
A collaborative approach that pairs a clear point of view with constructive feedback and respect for others' expertise.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,345, a midpoint of $115,700, and a maximum salary of $133,055, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
What you can expect from Jobber:
A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
","descriptionPlain":"CAN YOU TURN POWERFUL PRODUCT CAPABILITIES INTO A REAL REASON FOR SERVICE BUSINESSES TO SWITCH?\n\n\n\nThen Jobber might be the place for you! We're looking for a Product Marketing Manager, Operations to be part of our Product department.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That's why we put the power and flexibility in their hands to run their businesses how, where, and when they want!\n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.\n\nThe team:\n\nProduct Marketing sits within Jobber's Product organization, working alongside product teams to shape how our capabilities go to market and how customers adopt them. You'll join the Operations pillar, which covers the tools customers rely on every day to plan work, coordinate teams, connect the field and office, and understand how their business is performing. As these capabilities evolve, the team helps customers see how they fit together and why Jobber is worth their attention and investment.\n\nThe role:\n\nReporting to the Senior Manager, Product Marketing, the Product Marketing Manager, Operations will lead a defined Operations portfolio, owning positioning, go-to-market strategy and adoption from launch through ongoing learning. You'll start with the customer's business, workflows and challenges, then connect Jobber's capabilities into a clear story, from recognizing a need and choosing the right offering to realizing value through ongoing use. A big part of the challenge is reaching established and scaled businesses in a competitive market, many of which already use another solution, so we're looking for someone who brings creative, evidence-led recommendations on how to reach them, stand out and give them a compelling reason to switch. This is an individual contributor role, and you'll partner closely with your fellow Operations PMMs to connect your portfolio to the broader customer story and pricing and packaging strategy.\n\nThe Product Marketing Manager, Operations will:\n\n - Build a deep understanding of how owners, office teams and field crews plan and complete work, combining customer conversations, competitive insight, win/loss feedback and product data to uncover unmet needs, switching barriers and adoption opportunities.\n\n - Craft differentiated stories around the customer journey, making the value tangible through product demos, customer proof and clear messaging from discovery through ongoing use.\n\n - Shape the offer by bringing customer needs, willingness to pay and competitive context into packaging and commercial discussions, and help buyers and customer-facing teams find the right offering for each business.\n\n - Own the GTM plan for your portfolio with Product and the commercial lead, from target customer and proposition to route to market and success measures, and coordinate readiness with Sales, Enablement, Demand Generation and Lifecycle Marketing.\n\n - Improve discovery and adoption beyond launch, partnering with Product, Lifecycle Marketing, Education and Customer Success to help customers get started, realize value and build lasting habits.\n\n - Equip Sales and Success with competitive positioning, customer proof, demos and objection-handling guidance, then bring what you learn about buying barriers back to Product and commercial partners.\n\n - Keep the story consistent across campaigns, landing pages, product experiences and customer conversations, working with Demand Generation, Web and Lifecycle Marketing.\n\n - Connect your work to commercial outcomes such as conversion into the right offering, higher-tier attach and meaningful adoption, digging into funnel and cohort data yourself and partnering with Analytics on complex questions.\n\n - Use AI hands-on for research synthesis, analysis, GTM execution and repeatable workflows, verifying outputs and documenting what works so the whole team can reuse it.\n\nTo be successful, you should have:\n\n - A proven track record in product marketing for software products, including shaping strategy and positioning and owning initiatives through launch and post-launch learning.\n\n - Strong storytelling and writing skills: you can turn complex functionality into a clear customer benefit and present a recommendation to practitioners and senior stakeholders alike.\n\n - Sharp commercial judgment: you understand competitive alternatives and switching barriers, and can recommend how to reach an ICP, differentiate an offer and make practical investment trade-offs.\n\n - Analytical confidence: you can frame a business question, self-serve the data, interpret funnel and cohort evidence, and tell observed results apart from causal claims.\n\n - Hands-on experience using AI to improve research, GTM execution, analysis or team processes, and the ability to explain the impact and how you verified the work.\n\n - Experience with SMB software, vertical SaaS, field service or operational workflows is a bonus, and familiarity with home service businesses is helpful.\n\n - A track record of influencing Product, Sales, Customer Success and Marketing partners without direct authority, with clear ownership and dependable follow-through.\n\n - Comfort with evolving priorities: you bring recommendations and trade-offs, turn priorities into a practical plan, surface risks early and ask for support when decisions extend beyond your portfolio.\n\n - Genuine curiosity about how service businesses work, and a drive to learn directly from customers.\n\n - A collaborative approach that pairs a clear point of view with constructive feedback and respect for others' expertise.\n\nCompensation:\n\nAt Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $98,345, a midpoint of $115,700, and a maximum salary of $133,055, designed to show the progression from learning the ropes to truly excelling.\n\nWe design our compensation to reflect each new hire's skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.\n\nBase salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.\n\nWe believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!\n\nLocation:\n\nWe believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.\n\nWhat you can expect from Jobber:\n\n - A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.\n\n - A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.\n\n - A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.\n\n - To work with a group of people who are humble, supportive, and give a sh*t about our customers.\n\nWe believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.\n\n\n\nA bit more about us:\n\nJob by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!"}],"apiVersion":"1"}