{"jobs":[{"id":"74e3e7b0-5a47-43e3-8b79-df361e0a4302","title":"Join our Talent Community","department":"Talent Community","team":"Talent Community","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2025-02-18T21:44:39.018+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/74e3e7b0-5a47-43e3-8b79-df361e0a4302","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/74e3e7b0-5a47-43e3-8b79-df361e0a4302/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><h2><strong>Thank you for your interest in joining Kaizen Labs!</strong></h2><p style=\"min-height:1.5em\">We’re excited about our growth and would love to see your application! If you don’t see a role that perfectly matches your skills and career goals, we encourage you to join our Talent Community. Please share a bit about yourself, and let us know why you’re interested in working with us.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>If any of the following resonates with you, we’d love for you to become part of our community and apply:</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You’re passionate about a mission that aligns with your values and motivates you to make a meaningful impact.</p></li><li><p style=\"min-height:1.5em\">You thrive in the fast-paced, dynamic environment of a startup and embrace the excitement of innovation.</p></li><li><p style=\"min-height:1.5em\">You’re driven to transform the government sector, making it more user-friendly and accessible for all.</p></li><li><p style=\"min-height:1.5em\">You’re energized by the challenge of driving change in the public space and improving outcomes for communities.</p></li><li><p style=\"min-height:1.5em\">You’re excited to collaborate with a talented, diverse team and grow both professionally and personally.</p></li><li><p style=\"min-height:1.5em\">Our mission aligns with your goal of creating a lasting, positive impact on the world.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n\nTHANK YOU FOR YOUR INTEREST IN JOINING KAIZEN LABS!\n\nWe’re excited about our growth and would love to see your application! If you don’t see a role that perfectly matches your skills and career goals, we encourage you to join our Talent Community. Please share a bit about yourself, and let us know why you’re interested in working with us.\n\n\n\nIf any of the following resonates with you, we’d love for you to become part of our community and apply:\n\n - You’re passionate about a mission that aligns with your values and motivates you to make a meaningful impact.\n\n - You thrive in the fast-paced, dynamic environment of a startup and embrace the excitement of innovation.\n\n - You’re driven to transform the government sector, making it more user-friendly and accessible for all.\n\n - You’re energized by the challenge of driving change in the public space and improving outcomes for communities.\n\n - You’re excited to collaborate with a talented, diverse team and grow both professionally and personally.\n\n - Our mission aligns with your goal of creating a lasting, positive impact on the world.\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."},{"id":"e476479e-58bf-444a-8e22-0311f9bc627c","title":"Chief Technology Officer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-07-14T23:24:07.275+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/e476479e-58bf-444a-8e22-0311f9bc627c","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/e476479e-58bf-444a-8e22-0311f9bc627c/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Kaizen is building the constituent services operating system for the American government, and the 2.0 build cycle is the moment that determines whether we become a platform company or stay a vertical one. We have live federal deployments, real pull from USDA, DoW, DHS, and Commerce, and a product thesis proving out in production. What we need now is a technical general to command both Platform and Delivery: two fundamentally different operating modes that must run in parallel without collapsing into each other. Platform builds the reusable, compounding foundation. It is disciplined, architectural, built to last. Delivery wins and executes federal engagements at speed: high-tempo, AI-native, ships-or-dies. The CTO owns both, defines the interface between them, and ensures neither sacrifices what makes it effective.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Command the Platform and Delivery organizations as distinct operating units (each with its own culture, mandate, and accountability structure) and be the single point of accountability for the output of both</p></li><li><p style=\"min-height:1.5em\">Own the Kaizen 2.0 architecture: sequence the build of 12 core modules in the right order, hold the line on abstraction, and ensure the foundation compounds rather than fractures under delivery pressure</p></li><li><p style=\"min-height:1.5em\">Lead the Blacksmith initiative, which is Kaizen's internal AI configuration harness that transforms agency requirements documents into runnable, pre-configured repositories and eliminates the time-to-first-commit tax on every new federal engagement</p></li><li><p style=\"min-height:1.5em\">Define and enforce the Platform–Delivery interface: module readiness maps, API contracts, and Blacksmith handoff protocols that keep Delivery fast and Platform honest</p></li><li><p style=\"min-height:1.5em\">Drive federal technical strategy: FedRAMP posture, DoD IL4/IL5 readiness, and procurement-aware architecture decisions that keep Kaizen competitive in federal BD conversations</p></li><li><p style=\"min-height:1.5em\">Recruit, develop, and retain builders who operate at the frontier of AI-native government technology, and who understand that shipping for government is different from shipping for anyone else</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Deep federal technology experience. You've built or scaled production software at the intersection of modern engineering and government procurement (backgrounds like Palantir, Anduril, major federal integrators, or defense-adjacent tech companies are a strong signal)</p></li><li><p style=\"min-height:1.5em\">The architectural credibility to make hard calls on platform discipline vs. delivery speed, and enough organizational authority to make those calls stick under pressure</p></li><li><p style=\"min-height:1.5em\">A track record of running parallel technical workstreams across multiple high-stakes engagements without losing accountability on any of them</p></li><li><p style=\"min-height:1.5em\">Native fluency with AI-native development. You build with AI tools yourself, you've thought seriously about agentic pipelines and AI-assisted delivery, and you set the standard rather than follow it</p></li><li><p style=\"min-height:1.5em\">Experience leading both product engineering and delivery engineering, with a real understanding of what makes each culture different and why conflating them produces the worst of both</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Strong Candidates May Also...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have built or contributed to an internal AI tooling layer (agentic pipelines, AI-assisted scaffolding, or similar) that measurably accelerated team throughput</p></li><li><p style=\"min-height:1.5em\">Have direct experience navigating FedRAMP authorization processes or DoD IL4/IL5 environments (the bureaucratic context, not just the acronyms)</p></li><li><p style=\"min-height:1.5em\">Have led a technical organization through a platform re-architecture under active delivery pressure, and have the scar tissue to prove it</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Don't Apply If...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You need product and engineering to be separate reporting lines. This role commands both, and the organizational separation between Platform and Delivery is load-bearing</p></li><li><p style=\"min-height:1.5em\">Federal procurement cycles feel like a tax rather than terrain. FedRAMP, ATO timelines, and agency BD dynamics are part of the operating environment, not exceptions to it</p></li><li><p style=\"min-height:1.5em\">You've operated exclusively in one mode (e.g., pure platform architecture or pure delivery execution) and have never had to hold both accountabilities without letting either slip</p></li><li><p style=\"min-height:1.5em\">You think architectural rigor and delivery velocity are fundamentally in tension. The entire Kaizen 2.0 model depends on them being complementary, and you'll need to demonstrate that in practice</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n \n\n\nTHE ROLE\n\nKaizen is building the constituent services operating system for the American government, and the 2.0 build cycle is the moment that determines whether we become a platform company or stay a vertical one. We have live federal deployments, real pull from USDA, DoW, DHS, and Commerce, and a product thesis proving out in production. What we need now is a technical general to command both Platform and Delivery: two fundamentally different operating modes that must run in parallel without collapsing into each other. Platform builds the reusable, compounding foundation. It is disciplined, architectural, built to last. Delivery wins and executes federal engagements at speed: high-tempo, AI-native, ships-or-dies. The CTO owns both, defines the interface between them, and ensures neither sacrifices what makes it effective.\n\n \n\n\nLOCATION\n\nThis is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).\n\n \n\n\nWHAT YOU'LL DO\n\n - Command the Platform and Delivery organizations as distinct operating units (each with its own culture, mandate, and accountability structure) and be the single point of accountability for the output of both\n\n - Own the Kaizen 2.0 architecture: sequence the build of 12 core modules in the right order, hold the line on abstraction, and ensure the foundation compounds rather than fractures under delivery pressure\n\n - Lead the Blacksmith initiative, which is Kaizen's internal AI configuration harness that transforms agency requirements documents into runnable, pre-configured repositories and eliminates the time-to-first-commit tax on every new federal engagement\n\n - Define and enforce the Platform–Delivery interface: module readiness maps, API contracts, and Blacksmith handoff protocols that keep Delivery fast and Platform honest\n\n - Drive federal technical strategy: FedRAMP posture, DoD IL4/IL5 readiness, and procurement-aware architecture decisions that keep Kaizen competitive in federal BD conversations\n\n - Recruit, develop, and retain builders who operate at the frontier of AI-native government technology, and who understand that shipping for government is different from shipping for anyone else\n\n \n\n\nWHAT YOU'LL BRING\n\n - Deep federal technology experience. You've built or scaled production software at the intersection of modern engineering and government procurement (backgrounds like Palantir, Anduril, major federal integrators, or defense-adjacent tech companies are a strong signal)\n\n - The architectural credibility to make hard calls on platform discipline vs. delivery speed, and enough organizational authority to make those calls stick under pressure\n\n - A track record of running parallel technical workstreams across multiple high-stakes engagements without losing accountability on any of them\n\n - Native fluency with AI-native development. You build with AI tools yourself, you've thought seriously about agentic pipelines and AI-assisted delivery, and you set the standard rather than follow it\n\n - Experience leading both product engineering and delivery engineering, with a real understanding of what makes each culture different and why conflating them produces the worst of both\n\n \n\n\nSTRONG CANDIDATES MAY ALSO...\n\n - Have built or contributed to an internal AI tooling layer (agentic pipelines, AI-assisted scaffolding, or similar) that measurably accelerated team throughput\n\n - Have direct experience navigating FedRAMP authorization processes or DoD IL4/IL5 environments (the bureaucratic context, not just the acronyms)\n\n - Have led a technical organization through a platform re-architecture under active delivery pressure, and have the scar tissue to prove it\n\n \n\n\nDON'T APPLY IF...\n\n - You need product and engineering to be separate reporting lines. This role commands both, and the organizational separation between Platform and Delivery is load-bearing\n\n - Federal procurement cycles feel like a tax rather than terrain. FedRAMP, ATO timelines, and agency BD dynamics are part of the operating environment, not exceptions to it\n\n - You've operated exclusively in one mode (e.g., pure platform architecture or pure delivery execution) and have never had to hold both accountabilities without letting either slip\n\n - You think architectural rigor and delivery velocity are fundamentally in tension. The entire Kaizen 2.0 model depends on them being complementary, and you'll need to demonstrate that in practice\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."},{"id":"6d5218e7-699e-4885-a78b-417808c9cac0","title":"Senior Software Engineer, Product","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-07-23T01:21:38.775+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/6d5218e7-699e-4885-a78b-417808c9cac0","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/6d5218e7-699e-4885-a78b-417808c9cac0/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Most government software was built for compliance, not for the people who use it. Kaizen is changing that, and the engineers who work here are the reason it's possible. At the senior level, this role carries more than code: you're shaping how AI-native features get designed, scoped, and shipped across a platform that millions of Americans touch when they need something from their government. You'll be one of a small number of engineers with direct influence over what gets built and how — setting technical direction, mentoring teammates, and driving decisions that stick.</p><p style=\"min-height:1.5em\"></p><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect and ship full-stack features end-to-end — from scoping and technical design through build, iteration, and production</p></li><li><p style=\"min-height:1.5em\">Lead the development of AI-powered product surfaces: intelligent intake flows, real-time constituent assistants, automated case routing, agency operator dashboards</p></li><li><p style=\"min-height:1.5em\">Set technical direction and raise the bar on code quality. Your decisions become the patterns the rest of the team builds on</p></li><li><p style=\"min-height:1.5em\">Engage directly with federal agency stakeholders to translate messy real-world requirements into clean, shippable product</p></li><li><p style=\"min-height:1.5em\">Own platform reliability and performance at government scale — real SLAs, real users, no abstraction layer between you and accountability</p></li><li><p style=\"min-height:1.5em\">Mentor earlier-career engineers through code review, pairing, and direct technical feedback</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of professional engineering experience, with a track record of owning complex features and systems — not just executing on them</p></li><li><p style=\"min-height:1.5em\">Deep fluency in React / Next.js and Node.js / TypeScript / Postgres — fast, not just functional</p></li><li><p style=\"min-height:1.5em\">AI coding tools (Cursor, Copilot, Claude) are already baked into how you work. You've shipped with them, and you move measurably faster because of it</p></li><li><p style=\"min-height:1.5em\">You've build something real — a product, an open source project, a system you designed and stood behind</p></li><li><p style=\"min-height:1.5em\">Proven ability to operate in ambiguity: you define the problem as often as you solve it, and you don't stall waiting for the answer to come to you</p></li><li><p style=\"min-height:1.5em\">A genuine orientation toward the end user, the person on the other side of the screen isn't an abstraction to you</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Strong Candidates May Also...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have touched federal, state, or local government tech — or have built in other regulated, high-stakes environments where the constraints were real</p></li><li><p style=\"min-height:1.5em\">Have cloud deployment depth: AWS, Vercel, GitHub Actions, ECS/Fargate</p></li><li><p style=\"min-height:1.5em\">Have experience with design systems and component libraries and a clear opinion on when a component is right vs. just functional</p></li><li><p style=\"min-height:1.5em\">Have led technical work in an early-stage environment where the job was figuring it out, not following a playbook</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n\n\n\nTHE ROLE\n\nMost government software was built for compliance, not for the people who use it. Kaizen is changing that, and the engineers who work here are the reason it's possible. At the senior level, this role carries more than code: you're shaping how AI-native features get designed, scoped, and shipped across a platform that millions of Americans touch when they need something from their government. You'll be one of a small number of engineers with direct influence over what gets built and how — setting technical direction, mentoring teammates, and driving decisions that stick.\n\n\n\n\nLOCATION\n\nThis is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).\n\n\n\n\nWHAT YOU'LL DO\n\n - Architect and ship full-stack features end-to-end — from scoping and technical design through build, iteration, and production\n\n - Lead the development of AI-powered product surfaces: intelligent intake flows, real-time constituent assistants, automated case routing, agency operator dashboards\n\n - Set technical direction and raise the bar on code quality. Your decisions become the patterns the rest of the team builds on\n\n - Engage directly with federal agency stakeholders to translate messy real-world requirements into clean, shippable product\n\n - Own platform reliability and performance at government scale — real SLAs, real users, no abstraction layer between you and accountability\n\n - Mentor earlier-career engineers through code review, pairing, and direct technical feedback\n\n\n\n\nWHAT YOU'LL BRING\n\n - 5+ years of professional engineering experience, with a track record of owning complex features and systems — not just executing on them\n\n - Deep fluency in React / Next.js and Node.js / TypeScript / Postgres — fast, not just functional\n\n - AI coding tools (Cursor, Copilot, Claude) are already baked into how you work. You've shipped with them, and you move measurably faster because of it\n\n - You've build something real — a product, an open source project, a system you designed and stood behind\n\n - Proven ability to operate in ambiguity: you define the problem as often as you solve it, and you don't stall waiting for the answer to come to you\n\n - A genuine orientation toward the end user, the person on the other side of the screen isn't an abstraction to you\n\n\n\n\nSTRONG CANDIDATES MAY ALSO...\n\n - Have touched federal, state, or local government tech — or have built in other regulated, high-stakes environments where the constraints were real\n\n - Have cloud deployment depth: AWS, Vercel, GitHub Actions, ECS/Fargate\n\n - Have experience with design systems and component libraries and a clear opinion on when a component is right vs. just functional\n\n - Have led technical work in an early-stage environment where the job was figuring it out, not following a playbook\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."},{"id":"2eefdd33-0dc8-4022-9836-9cd8372be987","title":"Federal Growth Lead","department":"Business Development","team":"Sales","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-04-01T00:41:34.377+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Remote","addressCountry":"USA","addressLocality":"Remote"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/2eefdd33-0dc8-4022-9836-9cd8372be987","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/2eefdd33-0dc8-4022-9836-9cd8372be987/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><p style=\"min-height:1.5em\"></p><h2><strong>Before You Apply... </strong></h2><p style=\"min-height:1.5em\">This role is part of Kaizen’s strategic expansion into federal markets. It requires an entrepreneurial mindset and the ability to operate with high independence in a complex, highly regulated environment. You will help open new agency relationships, navigate procurement channels, and shape Kaizen’s federal go-to-market strategy. We have tremendous respect for public servants and empathize with their pain points, so low ego and high EQ go a long way. Some experience in federal sales or growth is required.</p><p style=\"min-height:1.5em\"></p><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">Strong preference for individuals based in the DMV area. Expect 30–40% travel for visits to DC, conferences, and in-person time with the team.</p><p style=\"min-height:1.5em\"></p><h2><strong>Who You Are</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You have full-cycle enterprise sales experience, with a track record of closing multi-stakeholder deals</p></li><li><p style=\"min-height:1.5em\">You have meaningful experience selling into or working with U.S. federal agencies (civilian and/or DoD)</p></li><li><p style=\"min-height:1.5em\">You’re energized by in-person relationship building, demos, workshops, and agency engagement</p></li><li><p style=\"min-height:1.5em\">You understand that federal growth is bigger than pipeline. You've partnered with lobbying firms, government affairs teams, or Hill staff to advance a company's position, and you're comfortable being the internal point person for appropriations strategy, event planning, and federal ecosystem positioning</p></li><li><p style=\"min-height:1.5em\">You’re excited by the challenge of breaking into new programs and contracts, including environments with legacy tools and complex procurement pathways</p></li><li><p style=\"min-height:1.5em\">You thrive in scrappy, ambiguous environments and can self-generate pipeline creatively</p></li><li><p style=\"min-height:1.5em\">You can articulate a product that’s evolving - balancing current capabilities with a forward-looking vision</p></li><li><p style=\"min-height:1.5em\">You’re AI-pilled and default to these tools in your daily workflows</p></li><li><p style=\"min-height:1.5em\">You’re emotionally intelligent, thoughtful, and empathetic toward public sector missions</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the full federal sales cycle from outbound prospecting and discovery through demos, proposals, negotiations, and closing</p></li><li><p style=\"min-height:1.5em\">Build and execute Kaizen’s federal GTM strategy, developing a repeatable approach to reach federal agencies</p></li><li><p style=\"min-height:1.5em\">Serve as Kaizen's federal point person for government affairs coordination, including partnering with lobbying firms, supporting appropriations strategy, and leading event and conference strategy to build Kaizen's presence across the federal ecosystem</p></li><li><p style=\"min-height:1.5em\">Navigate federal procurement processes such as GSA MAS, IDIQs, BPAs, agency-specific task orders, and multi-year modernization efforts</p></li><li><p style=\"min-height:1.5em\">Work closely with program offices, IT stakeholders, contracting officers, and installation staff to align Kaizen’s capabilities with agency needs</p></li><li><p style=\"min-height:1.5em\">Lead discovery sessions and tailored product demos, often onsite and in-person, to understand legacy workflows, pain points, mission priorities, and opportunities for modernization</p></li><li><p style=\"min-height:1.5em\">Work closely with operations, partnerships, and other GTM teammates to share insights and align on outbound strategy</p></li><li><p style=\"min-height:1.5em\">Partner with Proposal &amp; Capture and Design to support solicitation response efforts, including positioning, requirements mapping, and project management</p></li><li><p style=\"min-height:1.5em\">Maintain disciplined pipeline management, forecasting, and activity tracking in Salesforce</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You’ll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4–7 years of experience in sales, with at least 3 years of quota-bearing experience selling into U.S. federal agencies</p></li><li><p style=\"min-height:1.5em\">An existing network of relationships across federal agencies is a significant advantage</p></li><li><p style=\"min-height:1.5em\">Proven ability to lead full-cycle sales processes with complex stakeholder landscapes</p></li><li><p style=\"min-height:1.5em\">Proven ability to navigate federal buying processes and procurement vehicles</p></li><li><p style=\"min-height:1.5em\">Comfortable demoing software independently, without SE support</p></li><li><p style=\"min-height:1.5em\">Proficiency in sales tools like Salesforce, Outreach, Gong, LinkedIn, and ZoomInfo</p></li><li><p style=\"min-height:1.5em\">High EQ, strong communication skills, and a thoughtful approach to relationship-building</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n\n\n\nBEFORE YOU APPLY...\n\nThis role is part of Kaizen’s strategic expansion into federal markets. It requires an entrepreneurial mindset and the ability to operate with high independence in a complex, highly regulated environment. You will help open new agency relationships, navigate procurement channels, and shape Kaizen’s federal go-to-market strategy. We have tremendous respect for public servants and empathize with their pain points, so low ego and high EQ go a long way. Some experience in federal sales or growth is required.\n\n\n\n\nLOCATION\n\nStrong preference for individuals based in the DMV area. Expect 30–40% travel for visits to DC, conferences, and in-person time with the team.\n\n\n\n\nWHO YOU ARE\n\n - You have full-cycle enterprise sales experience, with a track record of closing multi-stakeholder deals\n\n - You have meaningful experience selling into or working with U.S. federal agencies (civilian and/or DoD)\n\n - You’re energized by in-person relationship building, demos, workshops, and agency engagement\n\n - You understand that federal growth is bigger than pipeline. You've partnered with lobbying firms, government affairs teams, or Hill staff to advance a company's position, and you're comfortable being the internal point person for appropriations strategy, event planning, and federal ecosystem positioning\n\n - You’re excited by the challenge of breaking into new programs and contracts, including environments with legacy tools and complex procurement pathways\n\n - You thrive in scrappy, ambiguous environments and can self-generate pipeline creatively\n\n - You can articulate a product that’s evolving - balancing current capabilities with a forward-looking vision\n\n - You’re AI-pilled and default to these tools in your daily workflows\n\n - You’re emotionally intelligent, thoughtful, and empathetic toward public sector missions\n\n\n\n\nWHAT YOU’LL DO\n\n - Own the full federal sales cycle from outbound prospecting and discovery through demos, proposals, negotiations, and closing\n\n - Build and execute Kaizen’s federal GTM strategy, developing a repeatable approach to reach federal agencies\n\n - Serve as Kaizen's federal point person for government affairs coordination, including partnering with lobbying firms, supporting appropriations strategy, and leading event and conference strategy to build Kaizen's presence across the federal ecosystem\n\n - Navigate federal procurement processes such as GSA MAS, IDIQs, BPAs, agency-specific task orders, and multi-year modernization efforts\n\n - Work closely with program offices, IT stakeholders, contracting officers, and installation staff to align Kaizen’s capabilities with agency needs\n\n - Lead discovery sessions and tailored product demos, often onsite and in-person, to understand legacy workflows, pain points, mission priorities, and opportunities for modernization\n\n - Work closely with operations, partnerships, and other GTM teammates to share insights and align on outbound strategy\n\n - Partner with Proposal & Capture and Design to support solicitation response efforts, including positioning, requirements mapping, and project management\n\n - Maintain disciplined pipeline management, forecasting, and activity tracking in Salesforce\n\n\n\n\nWHAT YOU’LL BRING\n\n - 4–7 years of experience in sales, with at least 3 years of quota-bearing experience selling into U.S. federal agencies\n\n - An existing network of relationships across federal agencies is a significant advantage\n\n - Proven ability to lead full-cycle sales processes with complex stakeholder landscapes\n\n - Proven ability to navigate federal buying processes and procurement vehicles\n\n - Comfortable demoing software independently, without SE support\n\n - Proficiency in sales tools like Salesforce, Outreach, Gong, LinkedIn, and ZoomInfo\n\n - High EQ, strong communication skills, and a thoughtful approach to relationship-building\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."},{"id":"a18e463d-df97-4678-a097-8c89befc34bb","title":"Software Engineer, Product","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-07-23T01:20:24.754+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/a18e463d-df97-4678-a097-8c89befc34bb","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/a18e463d-df97-4678-a097-8c89befc34bb/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><p style=\"min-height:1.5em\"></p><h2><strong>Before You Apply...</strong></h2><p style=\"min-height:1.5em\">We're looking for a Product Engineer who is obsessed with what AI can do <em>right now</em> - not theoretically, not eventually - and wants to build systems that millions of Americans actually use. The stack is modern: React / Next.js / TypeScript / Node / Postgres / Prisma / AWS. The problems are hard. The feedback loops are short. The team is small and extremely good.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">This is not a ticket-grinder role. You're not here to implement Figma specs, collect your JIRA points, and wait for the next sprint planning. You're here to move fast, make real calls, and ship things that matter. You'll be one of a small number of engineers working directly on the highest-leverage features on our platform - intelligent intake flows, AI-powered case routing, constituent-facing portals that replace decade-old government interfaces.</p><p style=\"min-height:1.5em\">You'll pair with design leadership that cares deeply about craft and won't let you ship something half-baked. You'll engage directly with federal agency stakeholders. You'll translate what government users actually need into a product that delivers it.</p><p style=\"min-height:1.5em\">And you'll be expected to use AI tooling not as a party trick, but as a force multiplier. Cursor, Claude, Copilot - these should already be embedded in how you think and work. The engineers we're hiring here move 3–5x faster because of how deeply they've internalized these tools. That's the bar.</p><p style=\"min-height:1.5em\"></p><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). </p><p style=\"min-height:1.5em\"></p><h2>What You'll Own</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Full-stack features from zero to shipped - scoping, architecture, build, iteration</p></li><li><p style=\"min-height:1.5em\">AI-powered product surfaces: intelligent intake flows, real-time constituent assistants, automated case routing, agency operator dashboards</p></li><li><p style=\"min-height:1.5em\">Direct engagement with federal agency stakeholders - translating messy real-world requirements into clean, shippable product</p></li><li><p style=\"min-height:1.5em\">Platform reliability and performance at government scale - real users, real SLAs, no hiding</p></li><li><p style=\"min-height:1.5em\">Code quality that the next engineer will respect: clean, tested, maintainable</p></li></ul><p style=\"min-height:1.5em\"></p><h2>What You'll Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">2–4 years of professional engineering experience - or work that makes the years irrelevant</p></li><li><p style=\"min-height:1.5em\">Deep fluency in React / Next.js and Node.js / TypeScript / Postgres - not just comfortable, but <em>fast</em></p></li><li><p style=\"min-height:1.5em\">AI coding tools (Cursor, Copilot, Claude) are already baked into how you work - you're not planning to explore them someday, you've shipped with them</p></li><li><p style=\"min-height:1.5em\">Something real you've built - a product, an open source project, a thing you couldn't stop working on</p></li><li><p style=\"min-height:1.5em\">You operate well with ambiguity. You don't wait to be handed the answer.</p></li><li><p style=\"min-height:1.5em\">You actually care whether the person on the other end of the screen has a good experience</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Strong Candidates May Also...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You've touched federal, state, or local government tech - or you understand the constraints of building for regulated, high-stakes environments</p></li><li><p style=\"min-height:1.5em\">Cloud deployment experience (AWS, Vercel, GitHub Actions, ECS/Fargate)</p></li><li><p style=\"min-height:1.5em\">Exposure to design systems and component libraries - you know the difference between a component that's <em>functional</em> and one that's <em>right</em></p></li><li><p style=\"min-height:1.5em\">You've worked in an early-stage environment where figuring it out <em>was</em> the job</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n\n\n\nBEFORE YOU APPLY...\n\nWe're looking for a Product Engineer who is obsessed with what AI can do right now - not theoretically, not eventually - and wants to build systems that millions of Americans actually use. The stack is modern: React / Next.js / TypeScript / Node / Postgres / Prisma / AWS. The problems are hard. The feedback loops are short. The team is small and extremely good.\n\n\n\n\nTHE ROLE\n\nThis is not a ticket-grinder role. You're not here to implement Figma specs, collect your JIRA points, and wait for the next sprint planning. You're here to move fast, make real calls, and ship things that matter. You'll be one of a small number of engineers working directly on the highest-leverage features on our platform - intelligent intake flows, AI-powered case routing, constituent-facing portals that replace decade-old government interfaces.\n\nYou'll pair with design leadership that cares deeply about craft and won't let you ship something half-baked. You'll engage directly with federal agency stakeholders. You'll translate what government users actually need into a product that delivers it.\n\nAnd you'll be expected to use AI tooling not as a party trick, but as a force multiplier. Cursor, Claude, Copilot - these should already be embedded in how you think and work. The engineers we're hiring here move 3–5x faster because of how deeply they've internalized these tools. That's the bar.\n\n\n\n\nLOCATION\n\nThis is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).\n\n\n\n\nWHAT YOU'LL OWN\n\n - Full-stack features from zero to shipped - scoping, architecture, build, iteration\n\n - AI-powered product surfaces: intelligent intake flows, real-time constituent assistants, automated case routing, agency operator dashboards\n\n - Direct engagement with federal agency stakeholders - translating messy real-world requirements into clean, shippable product\n\n - Platform reliability and performance at government scale - real users, real SLAs, no hiding\n\n - Code quality that the next engineer will respect: clean, tested, maintainable\n\n\n\n\nWHAT YOU'LL BRING\n\n - 2–4 years of professional engineering experience - or work that makes the years irrelevant\n\n - Deep fluency in React / Next.js and Node.js / TypeScript / Postgres - not just comfortable, but fast\n\n - AI coding tools (Cursor, Copilot, Claude) are already baked into how you work - you're not planning to explore them someday, you've shipped with them\n\n - Something real you've built - a product, an open source project, a thing you couldn't stop working on\n\n - You operate well with ambiguity. You don't wait to be handed the answer.\n\n - You actually care whether the person on the other end of the screen has a good experience\n\n\n\n\nSTRONG CANDIDATES MAY ALSO...\n\n - You've touched federal, state, or local government tech - or you understand the constraints of building for regulated, high-stakes environments\n\n - Cloud deployment experience (AWS, Vercel, GitHub Actions, ECS/Fargate)\n\n - Exposure to design systems and component libraries - you know the difference between a component that's functional and one that's right\n\n - You've worked in an early-stage environment where figuring it out was the job\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."},{"id":"882d04a5-cda7-4518-a924-dec292beda8f","title":"Senior Security Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-05-26T14:34:56.907+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/882d04a5-cda7-4518-a924-dec292beda8f","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/882d04a5-cda7-4518-a924-dec292beda8f/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Kaizen's platform reaches 40M residents across 50+ agencies in 17 states. We've already signed multiple federal customers with many more in the pipeline, and the work of making Kaizen federal-ready is currently spread across a handful of engineers. That doesn't scale. We're hiring our first dedicated security engineer to sit on the platform team and own this end to end: architect the controls, write the SSPs, and partner with engineering to embed compliance into how we ship rather than bolt it on after.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Architect and operationalize security across infrastructure, platform, CI/CD, and application layers, with a focus on AWS (including GovCloud) and Terraform</p></li><li><p style=\"min-height:1.5em\">Lead readiness across federal compliance frameworks (FedRAMP, CMMC, and DoD Impact Levels), translating NIST 800-53 and related controls into real engineering implementations, and owning the SSPs, POA&amp;Ms, and technical policy documentation</p></li><li><p style=\"min-height:1.5em\">Build continuous compliance and audit-readiness workflows that make accreditation a byproduct of how we ship, not a separate workstream</p></li><li><p style=\"min-height:1.5em\">Be smart about AI and tooling. Use automated AI-driven security scanning, modern hardened-image platforms like Chainguard, and other leverage points to multiply the impact of a small security team</p></li><li><p style=\"min-height:1.5em\">Establish secure software supply chain practices: SBOMs, image signing, workload identity, and hardened deployment pipelines</p></li><li><p style=\"min-height:1.5em\">Own the technical relationship with assessors, auditors, and federal security stakeholders. You are the credible technical voice in those rooms</p></li><li><p style=\"min-height:1.5em\">Drive a secure-by-default engineering culture so residents and public servants can trust the systems we put in front of them</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">5+ years of hands-on experience building and securing cloud-native platforms in AWS and Terraform. You can architect controls and also implement them yourself</p></li><li><p style=\"min-height:1.5em\">Direct experience with federal authorization work in FedRAMP, CMMC, DoD IL, or comparable regulated environments. You don't need to have shepherded a full authorization across the finish line, but you've done enough of the real work to know what it takes</p></li><li><p style=\"min-height:1.5em\">Deep familiarity with NIST 800-53 and the ability to translate controls into pragmatic engineering work rather than checkbox compliance</p></li><li><p style=\"min-height:1.5em\">Strong working knowledge of modern supply chain security: SBOMs, image signing, workload identity, secure CI/CD</p></li><li><p style=\"min-height:1.5em\">Track record operating effectively in early-stage or fast-moving environments where you set the bar rather than inherit it</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Strong Candidates May Also...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have supported federal SaaS, defense tech, or regulated infrastructure companies through accreditation</p></li><li><p style=\"min-height:1.5em\">Have led a company through its first federal authorization rather than maintaining an existing one</p></li><li><p style=\"min-height:1.5em\">Have hands-on experience with Chainguard, AI-powered security tooling, or similar leverage-multiplying platforms</p></li><li><p style=\"min-height:1.5em\">Have worked with platforms like Second Front or similar federal compliance accelerators</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Don't Apply If...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You want to own policy and hand the implementation to someone else. This role lives in the code and the infrastructure</p></li><li><p style=\"min-height:1.5em\">You think compliance is paperwork. At Kaizen it's a load-bearing engineering discipline</p></li><li><p style=\"min-height:1.5em\">You think AI tools are a crutch rather than a force multiplier</p></li><li><p style=\"min-height:1.5em\">You need a mature security program already in place to be effective</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n \n\n\nTHE ROLE\n\nKaizen's platform reaches 40M residents across 50+ agencies in 17 states. We've already signed multiple federal customers with many more in the pipeline, and the work of making Kaizen federal-ready is currently spread across a handful of engineers. That doesn't scale. We're hiring our first dedicated security engineer to sit on the platform team and own this end to end: architect the controls, write the SSPs, and partner with engineering to embed compliance into how we ship rather than bolt it on after.\n\n \n\n\nLOCATION\n\nThis is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).\n\n \n\n\nWHAT YOU'LL DO\n\n - Architect and operationalize security across infrastructure, platform, CI/CD, and application layers, with a focus on AWS (including GovCloud) and Terraform\n\n - Lead readiness across federal compliance frameworks (FedRAMP, CMMC, and DoD Impact Levels), translating NIST 800-53 and related controls into real engineering implementations, and owning the SSPs, POA&Ms, and technical policy documentation\n\n - Build continuous compliance and audit-readiness workflows that make accreditation a byproduct of how we ship, not a separate workstream\n\n - Be smart about AI and tooling. Use automated AI-driven security scanning, modern hardened-image platforms like Chainguard, and other leverage points to multiply the impact of a small security team\n\n - Establish secure software supply chain practices: SBOMs, image signing, workload identity, and hardened deployment pipelines\n\n - Own the technical relationship with assessors, auditors, and federal security stakeholders. You are the credible technical voice in those rooms\n\n - Drive a secure-by-default engineering culture so residents and public servants can trust the systems we put in front of them\n\n \n\n\nWHAT YOU'LL BRING\n\n - 5+ years of hands-on experience building and securing cloud-native platforms in AWS and Terraform. You can architect controls and also implement them yourself\n\n - Direct experience with federal authorization work in FedRAMP, CMMC, DoD IL, or comparable regulated environments. You don't need to have shepherded a full authorization across the finish line, but you've done enough of the real work to know what it takes\n\n - Deep familiarity with NIST 800-53 and the ability to translate controls into pragmatic engineering work rather than checkbox compliance\n\n - Strong working knowledge of modern supply chain security: SBOMs, image signing, workload identity, secure CI/CD\n\n - Track record operating effectively in early-stage or fast-moving environments where you set the bar rather than inherit it\n\n \n\n\nSTRONG CANDIDATES MAY ALSO...\n\n - Have supported federal SaaS, defense tech, or regulated infrastructure companies through accreditation\n\n - Have led a company through its first federal authorization rather than maintaining an existing one\n\n - Have hands-on experience with Chainguard, AI-powered security tooling, or similar leverage-multiplying platforms\n\n - Have worked with platforms like Second Front or similar federal compliance accelerators\n\n \n\n\nDON'T APPLY IF...\n\n - You want to own policy and hand the implementation to someone else. This role lives in the code and the infrastructure\n\n - You think compliance is paperwork. At Kaizen it's a load-bearing engineering discipline\n\n - You think AI tools are a crutch rather than a force multiplier\n\n - You need a mature security program already in place to be effective\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."},{"id":"87c3084d-0e0f-4af8-9633-25b7dae90ef8","title":"Head of Brand & Storytelling","department":"Storytelling & Marketing","team":"Storytelling & Marketing","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-07-27T18:07:05.940+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/87c3084d-0e0f-4af8-9633-25b7dae90ef8","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/87c3084d-0e0f-4af8-9633-25b7dae90ef8/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Kaizen has built something real: 40M residents, 50+ agencies, 17 states. Most people have never heard of us. That changes now - we're at the point where our brand needs to do serious work: recruit mission-driven talent, win federal contracts, build credibility with investors, and make Kaizen a name that people in government, tech, and public life actually know. This is not a production role, it's a builder role, for the person who figures out what Kaizen's brand should be and then makes it happen across every channel. You'll own editorial content, short films, the website, social presence, executive storytelling, and the long game of making this company iconic. You'll work directly with our co-founders, and you'll have the latitude to move fast and make big calls.</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).</p><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Define and execute Kaizen's external brand strategy: what we stand for, how we show up, and how we build recognition across government, tech, and the public</p></li><li><p style=\"min-height:1.5em\">Own the content engine: editorial (LinkedIn, Substack, written longform), short films, YouTube, podcasts, and anything else that puts Kaizen on the map</p></li><li><p style=\"min-height:1.5em\">Write and produce executive communications that travel, including board updates, investor narratives, op-eds, and media appearances</p></li><li><p style=\"min-height:1.5em\">Build toward long-term brand goals and treat distribution as part of the creative work, not an afterthought</p></li><li><p style=\"min-height:1.5em\">Partner with sales and proposals on assets that win contracts: case studies, one-pagers, pitch materials</p></li><li><p style=\"min-height:1.5em\">Quarterback external vendors and contractors (PR firms, video production, freelancers) and direct their output without being dependent on them</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">6–10 years building brand and content at a company where the brand actually mattered. Not maintaining it, building it</p></li><li><p style=\"min-height:1.5em\">A portfolio that shows range and point of view: editorial content, brand systems, video storytelling, executive comms, plus evidence that your work traveled beyond its original channel (a portfolio link is required as part of your application)</p></li><li><p style=\"min-height:1.5em\">Sharp instincts for narrative and positioning. You think about why something should exist before you make it</p></li><li><p style=\"min-height:1.5em\">Comfort operating as a one-person function to start, with proven ability to build and scale a team of contractors and FTEs</p></li><li><p style=\"min-height:1.5em\">AI-native workflow: you use tools to scale your output and stay ahead of what's possible</p></li><li><p style=\"min-height:1.5em\">Strong writing skills, good enough to ghost-write for executives and produce editorial content that earns an audience on its own</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Strong Candidates May Also…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have built a brand function from scratch at an early-stage company, before there was a playbook</p></li><li><p style=\"min-height:1.5em\">Have experience in govtech, defense tech, or any sector where the buyer is skeptical and the mission is serious</p></li><li><p style=\"min-height:1.5em\">Have grown an audience on their own (a newsletter, a channel, a following) and understand distribution from the inside</p></li></ul><div style=\"min-height:1.2em;margin-top:0;margin-bottom:0\"> </div><h2><strong>Don't Apply If…</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Your portfolio is mostly B2C ad campaigns, short-form social videos, or content built for large production teams</p></li><li><p style=\"min-height:1.5em\">You need a detailed creative brief, a structured process, or a large team of full-time staff underneath you to do your best work</p></li><li><p style=\"min-height:1.5em\">You think brand is a support function that executes what sales or product asks for</p></li><li><p style=\"min-height:1.5em\">You're not energized by the idea of making Kaizen a name that people recognize in DC, in government offices, and in the broader conversation about what technology for the public sector should look like</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n \n\n\nTHE ROLE\n\nKaizen has built something real: 40M residents, 50+ agencies, 17 states. Most people have never heard of us. That changes now - we're at the point where our brand needs to do serious work: recruit mission-driven talent, win federal contracts, build credibility with investors, and make Kaizen a name that people in government, tech, and public life actually know. This is not a production role, it's a builder role, for the person who figures out what Kaizen's brand should be and then makes it happen across every channel. You'll own editorial content, short films, the website, social presence, executive storytelling, and the long game of making this company iconic. You'll work directly with our co-founders, and you'll have the latitude to move fast and make big calls.\n\n \n\n\nLOCATION\n\nThis is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).\n\n \n\n\nWHAT YOU'LL DO\n\n - Define and execute Kaizen's external brand strategy: what we stand for, how we show up, and how we build recognition across government, tech, and the public\n\n - Own the content engine: editorial (LinkedIn, Substack, written longform), short films, YouTube, podcasts, and anything else that puts Kaizen on the map\n\n - Write and produce executive communications that travel, including board updates, investor narratives, op-eds, and media appearances\n\n - Build toward long-term brand goals and treat distribution as part of the creative work, not an afterthought\n\n - Partner with sales and proposals on assets that win contracts: case studies, one-pagers, pitch materials\n\n - Quarterback external vendors and contractors (PR firms, video production, freelancers) and direct their output without being dependent on them\n\n \n\n\nWHAT YOU'LL BRING\n\n - 6–10 years building brand and content at a company where the brand actually mattered. Not maintaining it, building it\n\n - A portfolio that shows range and point of view: editorial content, brand systems, video storytelling, executive comms, plus evidence that your work traveled beyond its original channel (a portfolio link is required as part of your application)\n\n - Sharp instincts for narrative and positioning. You think about why something should exist before you make it\n\n - Comfort operating as a one-person function to start, with proven ability to build and scale a team of contractors and FTEs\n\n - AI-native workflow: you use tools to scale your output and stay ahead of what's possible\n\n - Strong writing skills, good enough to ghost-write for executives and produce editorial content that earns an audience on its own\n\n \n\n\nSTRONG CANDIDATES MAY ALSO…\n\n - Have built a brand function from scratch at an early-stage company, before there was a playbook\n\n - Have experience in govtech, defense tech, or any sector where the buyer is skeptical and the mission is serious\n\n - Have grown an audience on their own (a newsletter, a channel, a following) and understand distribution from the inside\n\n \n\n\nDON'T APPLY IF…\n\n - Your portfolio is mostly B2C ad campaigns, short-form social videos, or content built for large production teams\n\n - You need a detailed creative brief, a structured process, or a large team of full-time staff underneath you to do your best work\n\n - You think brand is a support function that executes what sales or product asks for\n\n - You're not energized by the idea of making Kaizen a name that people recognize in DC, in government offices, and in the broader conversation about what technology for the public sector should look like\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."},{"id":"e1b1e438-d68c-486f-a4c2-4d85a7d82020","title":"People Operations Manager","department":"Operations","team":"Operations","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-06-09T12:06:00.157+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/e1b1e438-d68c-486f-a4c2-4d85a7d82020","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/e1b1e438-d68c-486f-a4c2-4d85a7d82020/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><p style=\"min-height:1.5em\"></p><h2>The Role</h2><p style=\"min-height:1.5em\">The Kaizen team is growing and the back-office and people infrastructure that got us here (onboarding, payroll, benefits, compliance, office ops) is ready to scale. This is the first dedicated People Operations hire at Kaizen. You'll take ownership of the function, build the processes that grow with the company, and be the person employees and managers turn to across every stage of the employee lifecycle.</p><p style=\"min-height:1.5em\"></p><h2>What You'll Do</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own onboarding and offboarding end-to-end: offer letters, I-9 verification, background checks, tools provisioning, system access setup, HM coordination, 30/60/90 check-in process, and a clean, documented exit process every time</p></li><li><p style=\"min-height:1.5em\">Run payroll operations - adding new employees, processing changes, troubleshooting issues, and ensuring every run is accurate and on time</p></li><li><p style=\"min-height:1.5em\">Manage the benefits program day-to-day: open enrollment, carrier coordination, employee questions, a potential PEO migration, stipend maintenance, usage tracking, and feedback loops</p></li><li><p style=\"min-height:1.5em\">Own people compliance across all active states: SOS registrations, unemployment insurance, quarterly and annual filings, employee records, handbook maintenance, and working fluency with tools like Mosey, Corpnet, and AbstractOps</p></li><li><p style=\"min-height:1.5em\">Own employee engagement including pulse surveys, feedback initiatives, and sentiment tracking across a distributed team. Surface themes to leadership and turn feedback into actionable improvements</p></li><li><p style=\"min-height:1.5em\">Support performance management cycles: mid-year and end-of-year reviews, manager check-ins, scorecard coordination, and keeping feedback loops tight without adding unnecessary process</p></li><li><p style=\"min-height:1.5em\">Coordinate and manage office gatherings, employer branding events, and more intimate team outings</p></li><li><p style=\"min-height:1.5em\">Spearhead future office relocation efforts including broker relationships, touring spaces, coordinating buildouts, and ensuring seamless move-in processes</p></li><li><p style=\"min-height:1.5em\">Administer equity in Carta, partnering with the CoS and Finance on option grants, termination processing, and cap table hygiene</p></li><li><p style=\"min-height:1.5em\">Partner with COO and Recruiting Lead on headcount planning, leveling, and compensation frameworks</p></li><li><p style=\"min-height:1.5em\">Partner with Recruiting Lead on candidate experience and recruiting operations including interview coordination, offer letter workflows, ATS hygiene, and keeping the recruiting-to-people handoff clean</p></li><li><p style=\"min-height:1.5em\">Use AI tools actively to automate repetitive workflows, draft communications, and build more scalable processes — this is an expectation, not a nice-to-have</p><p style=\"min-height:1.5em\"></p></li></ul><h2>What You'll Bring</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">4+ years of experience in People Operations, HR Operations, or related program management roles</p></li><li><p style=\"min-height:1.5em\">Experience at one or more scaling startups where you operated without a full HR team behind you</p></li><li><p style=\"min-height:1.5em\">Hands-on fluency with the core People Ops toolset: Gusto or Rippling, Carta, PEOs such as Sequoia or equivalent, and compliance platforms like Vanta, Mosey, or AbstractOps</p></li><li><p style=\"min-height:1.5em\">Ownership mentality: you've run a people ops or back-office function yourself, not just supported someone who did</p></li><li><p style=\"min-height:1.5em\">Comfort operating across people, finance, and admin functions without needing clean lane boundaries — this role crosses all three</p></li><li><p style=\"min-height:1.5em\">Clear, direct communicator who can navigate sensitive employee and manager conversations with judgment and empathy</p></li><li><p style=\"min-height:1.5em\">Fluency with AI tools as a genuine part of your workflow. you use them to move faster, write better, and build processes that don't require headcount to scale</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Strong Candidates May Also...</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have supported or led a PEO migration</p></li><li><p style=\"min-height:1.5em\">Have familiarity with federal contracting compliance from a people/HR perspective</p></li><li><p style=\"min-height:1.5em\">Have worked with SOC 2 or similar security frameworks in a people ops context</p><p style=\"min-height:1.5em\"></p></li></ul><h2>Don't Apply If...</h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You've only worked in large orgs with a full HR team.</p></li><li><p style=\"min-height:1.5em\">You're a strategist who hands off execution. At Kaizen, you define the process and then you run it.</p></li><li><p style=\"min-height:1.5em\">You can't get excited about the mission. The agencies on our platform serve tens of millions of people. The infrastructure you build here matters to them.</p></li><li><p style=\"min-height:1.5em\">You need a detailed ticket to know what to work on next</p></li><li><p style=\"min-height:1.5em\">You get overwhelmed when the path forward isn't clear</p></li><li><p style=\"min-height:1.5em\">You think AI tools are a productivity gimmick rather than a core part of how modern operators work</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n\n\n\nTHE ROLE\n\nThe Kaizen team is growing and the back-office and people infrastructure that got us here (onboarding, payroll, benefits, compliance, office ops) is ready to scale. This is the first dedicated People Operations hire at Kaizen. You'll take ownership of the function, build the processes that grow with the company, and be the person employees and managers turn to across every stage of the employee lifecycle.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own onboarding and offboarding end-to-end: offer letters, I-9 verification, background checks, tools provisioning, system access setup, HM coordination, 30/60/90 check-in process, and a clean, documented exit process every time\n\n - Run payroll operations - adding new employees, processing changes, troubleshooting issues, and ensuring every run is accurate and on time\n\n - Manage the benefits program day-to-day: open enrollment, carrier coordination, employee questions, a potential PEO migration, stipend maintenance, usage tracking, and feedback loops\n\n - Own people compliance across all active states: SOS registrations, unemployment insurance, quarterly and annual filings, employee records, handbook maintenance, and working fluency with tools like Mosey, Corpnet, and AbstractOps\n\n - Own employee engagement including pulse surveys, feedback initiatives, and sentiment tracking across a distributed team. Surface themes to leadership and turn feedback into actionable improvements\n\n - Support performance management cycles: mid-year and end-of-year reviews, manager check-ins, scorecard coordination, and keeping feedback loops tight without adding unnecessary process\n\n - Coordinate and manage office gatherings, employer branding events, and more intimate team outings\n\n - Spearhead future office relocation efforts including broker relationships, touring spaces, coordinating buildouts, and ensuring seamless move-in processes\n\n - Administer equity in Carta, partnering with the CoS and Finance on option grants, termination processing, and cap table hygiene\n\n - Partner with COO and Recruiting Lead on headcount planning, leveling, and compensation frameworks\n\n - Partner with Recruiting Lead on candidate experience and recruiting operations including interview coordination, offer letter workflows, ATS hygiene, and keeping the recruiting-to-people handoff clean\n\n - Use AI tools actively to automate repetitive workflows, draft communications, and build more scalable processes — this is an expectation, not a nice-to-have\n   \n   \n\n\nWHAT YOU'LL BRING\n\n - 4+ years of experience in People Operations, HR Operations, or related program management roles\n\n - Experience at one or more scaling startups where you operated without a full HR team behind you\n\n - Hands-on fluency with the core People Ops toolset: Gusto or Rippling, Carta, PEOs such as Sequoia or equivalent, and compliance platforms like Vanta, Mosey, or AbstractOps\n\n - Ownership mentality: you've run a people ops or back-office function yourself, not just supported someone who did\n\n - Comfort operating across people, finance, and admin functions without needing clean lane boundaries — this role crosses all three\n\n - Clear, direct communicator who can navigate sensitive employee and manager conversations with judgment and empathy\n\n - Fluency with AI tools as a genuine part of your workflow. you use them to move faster, write better, and build processes that don't require headcount to scale\n   \n   \n\n\nSTRONG CANDIDATES MAY ALSO...\n\n - Have supported or led a PEO migration\n\n - Have familiarity with federal contracting compliance from a people/HR perspective\n\n - Have worked with SOC 2 or similar security frameworks in a people ops context\n   \n   \n\n\nDON'T APPLY IF...\n\n - You've only worked in large orgs with a full HR team.\n\n - You're a strategist who hands off execution. At Kaizen, you define the process and then you run it.\n\n - You can't get excited about the mission. The agencies on our platform serve tens of millions of people. The infrastructure you build here matters to them.\n\n - You need a detailed ticket to know what to work on next\n\n - You get overwhelmed when the path forward isn't clear\n\n - You think AI tools are a productivity gimmick rather than a core part of how modern operators work\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."},{"id":"e2fd0aed-e721-4581-81aa-941ef463de09","title":"Recruiting Coordinator (Contract)","department":"People & Talent","team":"People & Talent","employmentType":"Contract","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-07-24T21:43:58.062+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/e2fd0aed-e721-4581-81aa-941ef463de09","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/e2fd0aed-e721-4581-81aa-941ef463de09/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Kaizen is scaling from 35 to 60 people this year, and this role is how we do it without dropping a single candidate along the way. You'll sit at the center of that growth: the person candidates lean on to know what's next, the person interviewers count on to keep loops on time, and the person who notices where the process could run better and just fixes it. This is a rare seat to learn how a company actually hires, end to end, with a recruiting team that will teach you the craft as you go. It starts as a 3-6 month contract with a genuine path to extend or convert to full-time based on performance and 2027 hiring goals.</p><p style=\"min-height:1.5em\"></p><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays) with additional days as needed for onsite candidate hosting, which is core to this role.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own interview scheduling end to end: multi-interviewer panels, confirmations, reschedules, and debriefs</p></li><li><p style=\"min-height:1.5em\">Host candidates onsite: greet them, keep loops running on time, and make sure every candidate leaves with a strong impression of Kaizen, offer or not</p></li><li><p style=\"min-height:1.5em\">Deliver a white-glove candidate experience end to end, from first schedule through offer logistics: no one should feel like a number in a pipeline, and you'll learn how to represent a company at every touchpoint</p></li><li><p style=\"min-height:1.5em\">Keep ATS data clean and trustworthy: accurate stages, complete data, postings current across platforms</p></li><li><p style=\"min-height:1.5em\">Prep interviewers with plans and scorecards so every loop is structured and every debrief moves fast</p></li><li><p style=\"min-height:1.5em\">Pitch in on sourcing and shadow the recruiting team as you ramp, building toward more ownership over time</p></li><li><p style=\"min-height:1.5em\">Find and fix manual, repetitive work in the recruiting process, including where AI tools can take it over: a direct way to build skills that compound fast</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">0-2 years of experience in recruiting coordination, talent ops, executive/administrative support, customer-facing work, or another high-volume operations role, or equivalent experience</p></li><li><p style=\"min-height:1.5em\">Real calendar management skill: you can schedule a 4-person panel across busy schedules without breaking a sweat</p></li><li><p style=\"min-height:1.5em\">Obsessive attention to detail, especially with candidate data and communications, where small misses show</p></li><li><p style=\"min-height:1.5em\">Genuine warmth hosting people in person: this isn't a side duty, it's core to the job</p></li><li><p style=\"min-height:1.5em\">High ownership and bias toward action: you fix what's broken, you don't wait to be told</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Strong Candidates May Also...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have hands-on Ashby experience, or have built workflows in a comparable ATS</p></li><li><p style=\"min-height:1.5em\">Have sourced candidates or built talent lists, or want to grow into it</p></li><li><p style=\"min-height:1.5em\">Have used AI tools or automation to eliminate repetitive work</p></li><li><p style=\"min-height:1.5em\">Have worked at an early-stage startup where they built process rather than inherited it</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Don't Apply If...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You need a fully mapped-out ticket to know what to do next: this role rewards people who spot the gap and close it themselves</p></li><li><p style=\"min-height:1.5em\">You want a fixed script for every conversation instead of learning to read the room with candidates and interviewers</p></li><li><p style=\"min-height:1.5em\">You're looking for a purely behind-the-scenes role: hosting candidates in person is the job, not an occasional add-on</p></li><li><p style=\"min-height:1.5em\">You want to move slowly. This team scales fast, and so will your learning curve, but only if you meet it head-on</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n\nTHE ROLE\n\nKaizen is scaling from 35 to 60 people this year, and this role is how we do it without dropping a single candidate along the way. You'll sit at the center of that growth: the person candidates lean on to know what's next, the person interviewers count on to keep loops on time, and the person who notices where the process could run better and just fixes it. This is a rare seat to learn how a company actually hires, end to end, with a recruiting team that will teach you the craft as you go. It starts as a 3-6 month contract with a genuine path to extend or convert to full-time based on performance and 2027 hiring goals.\n\n\n\n\nLOCATION\n\nThis is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays) with additional days as needed for onsite candidate hosting, which is core to this role.\n\n\n\n\nWHAT YOU'LL DO\n\n - Own interview scheduling end to end: multi-interviewer panels, confirmations, reschedules, and debriefs\n\n - Host candidates onsite: greet them, keep loops running on time, and make sure every candidate leaves with a strong impression of Kaizen, offer or not\n\n - Deliver a white-glove candidate experience end to end, from first schedule through offer logistics: no one should feel like a number in a pipeline, and you'll learn how to represent a company at every touchpoint\n\n - Keep ATS data clean and trustworthy: accurate stages, complete data, postings current across platforms\n\n - Prep interviewers with plans and scorecards so every loop is structured and every debrief moves fast\n\n - Pitch in on sourcing and shadow the recruiting team as you ramp, building toward more ownership over time\n\n - Find and fix manual, repetitive work in the recruiting process, including where AI tools can take it over: a direct way to build skills that compound fast\n\n\n\n\nWHAT YOU'LL BRING\n\n - 0-2 years of experience in recruiting coordination, talent ops, executive/administrative support, customer-facing work, or another high-volume operations role, or equivalent experience\n\n - Real calendar management skill: you can schedule a 4-person panel across busy schedules without breaking a sweat\n\n - Obsessive attention to detail, especially with candidate data and communications, where small misses show\n\n - Genuine warmth hosting people in person: this isn't a side duty, it's core to the job\n\n - High ownership and bias toward action: you fix what's broken, you don't wait to be told\n\n\n\n\nSTRONG CANDIDATES MAY ALSO...\n\n - Have hands-on Ashby experience, or have built workflows in a comparable ATS\n\n - Have sourced candidates or built talent lists, or want to grow into it\n\n - Have used AI tools or automation to eliminate repetitive work\n\n - Have worked at an early-stage startup where they built process rather than inherited it\n\n\n\n\nDON'T APPLY IF...\n\n - You need a fully mapped-out ticket to know what to do next: this role rewards people who spot the gap and close it themselves\n\n - You want a fixed script for every conversation instead of learning to read the room with candidates and interviewers\n\n - You're looking for a purely behind-the-scenes role: hosting candidates in person is the job, not an occasional add-on\n\n - You want to move slowly. This team scales fast, and so will your learning curve, but only if you meet it head-on\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."},{"id":"3f781761-ea9e-4fad-b122-51323071772d","title":"Proposal Writer & Capture Strategist","department":"Business Development","team":"Business Development","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-07-27T17:38:43.621+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/3f781761-ea9e-4fad-b122-51323071772d","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/3f781761-ea9e-4fad-b122-51323071772d/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Kaizen's proposal and capture function is expanding to keep pace with the increasing volume of competitive Federal solicitations! This role addresses this demand head-on: a hire fully dedicated to Federal proposal and capture, responsible for the writing, strategy, and process that win competitive contracts with the U.S. Government. You'll own solicitation responses, white papers, solution briefs, and unsolicited proposals end-to-end, and shape how Kaizen's Federal proposal function scales as the team grows. This is a rare chance to build something from the ground up at a company that has already proven it can win, at a moment when Federal demand for what Kaizen builds keeps climbing.</p><p style=\"min-height:1.5em\"></p><h2><strong>Location</strong></h2><p style=\"min-height:1.5em\">This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Own the full development and submission of Federal solicitation responses, including RFx responses, white papers, solution briefs, and unsolicited proposals, from first draft through submission.</p></li><li><p style=\"min-height:1.5em\">Monitor Federal contracting channels beyond <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://SAM.gov\">SAM.gov</a> to surface new opportunities that fit Kaizen's strengths.</p></li><li><p style=\"min-height:1.5em\">Partner with product, engineering, and partnerships to translate technical work into narratives that win with Federal contracting officers, work that ultimately gets modern tools into the hands of the agencies serving millions of Americans.</p></li><li><p style=\"min-height:1.5em\">Build the AI-assisted workflows and templates that let Kaizen's Federal proposal function move faster as the team grows.</p></li><li><p style=\"min-height:1.5em\">Work alongside David to sharpen capture strategy, spot what a strong-fit opportunity looks like, and prep for competitive deals with the Federal BD team.</p></li><li><p style=\"min-height:1.5em\">Catch the requirements a solicitation does not explicitly spell out, since missing them is often the difference between a compliant response and a losing one.</p></li><li><p style=\"min-height:1.5em\">Represent Kaizen at virtual industry days and other Federal BD activities as needed.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">At least 8 years of experience writing and winning proposals for Federal government solicitations.</p></li><li><p style=\"min-height:1.5em\">Experience at a startup or fast-moving tech company, not solely at large, established Federal contracting firms.</p></li><li><p style=\"min-height:1.5em\">Deep fluency in Federal procurement, including working with contracting officers, developing unsolicited proposals, knowing which procurement channels to monitor beyond <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"http://SAM.gov\">SAM.gov</a>, and understanding the terminology and mechanics of different solicitation types.</p></li><li><p style=\"min-height:1.5em\">A sharp eye for detail. In this role, missing a small requirement can sink an otherwise strong response.</p></li><li><p style=\"min-height:1.5em\">A self-starter who takes on work without needing to be told what is next, and who asks for feedback rather than waiting for it.</p></li><li><p style=\"min-height:1.5em\">Real, hands-on experience using AI tools in proposal and capture work, not just familiarity with the concept.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Strong Candidates May Also...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have experience at a fast-growing, mission-driven technology company, think Palantir, Anduril, or similar, rather than a large traditional Federal contracting firm.</p></li><li><p style=\"min-height:1.5em\">Have been part of a small, nimble proposal and capture team before.</p></li><li><p style=\"min-height:1.5em\">Have owned the full spectrum of both capture strategy and proposal development, not just one half of the process.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Don't Apply If...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You need a highly structured environment with a clear playbook for every task. This role is still being built, and you will be shaping the process as much as executing it.</p></li><li><p style=\"min-height:1.5em\">You are not genuinely energized by government work. Federal contracting has a learning curve, and half-hearted interest shows up fast in the writing.</p></li><li><p style=\"min-height:1.5em\">You would rather wait for direction than figure out the next right move yourself.</p></li><li><p style=\"min-height:1.5em\">You are comfortable letting small details slide. In Federal solicitations, the fine print is often the whole ballgame.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\">If you want to help decide how the Federal government experiences modern software, and you are willing to do the unglamorous work of winning the right to build it, this is worth a conversation.</p><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n\n\n\nTHE ROLE\n\nKaizen's proposal and capture function is expanding to keep pace with the increasing volume of competitive Federal solicitations! This role addresses this demand head-on: a hire fully dedicated to Federal proposal and capture, responsible for the writing, strategy, and process that win competitive contracts with the U.S. Government. You'll own solicitation responses, white papers, solution briefs, and unsolicited proposals end-to-end, and shape how Kaizen's Federal proposal function scales as the team grows. This is a rare chance to build something from the ground up at a company that has already proven it can win, at a moment when Federal demand for what Kaizen builds keeps climbing.\n\n\n\n\nLOCATION\n\nThis is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays).\n\n\n\n\nWHAT YOU'LL DO\n\n - Own the full development and submission of Federal solicitation responses, including RFx responses, white papers, solution briefs, and unsolicited proposals, from first draft through submission.\n\n - Monitor Federal contracting channels beyond SAM.gov http://SAM.gov to surface new opportunities that fit Kaizen's strengths.\n\n - Partner with product, engineering, and partnerships to translate technical work into narratives that win with Federal contracting officers, work that ultimately gets modern tools into the hands of the agencies serving millions of Americans.\n\n - Build the AI-assisted workflows and templates that let Kaizen's Federal proposal function move faster as the team grows.\n\n - Work alongside David to sharpen capture strategy, spot what a strong-fit opportunity looks like, and prep for competitive deals with the Federal BD team.\n\n - Catch the requirements a solicitation does not explicitly spell out, since missing them is often the difference between a compliant response and a losing one.\n\n - Represent Kaizen at virtual industry days and other Federal BD activities as needed.\n\n\n\n\nWHAT YOU'LL BRING\n\n - At least 8 years of experience writing and winning proposals for Federal government solicitations.\n\n - Experience at a startup or fast-moving tech company, not solely at large, established Federal contracting firms.\n\n - Deep fluency in Federal procurement, including working with contracting officers, developing unsolicited proposals, knowing which procurement channels to monitor beyond SAM.gov http://SAM.gov, and understanding the terminology and mechanics of different solicitation types.\n\n - A sharp eye for detail. In this role, missing a small requirement can sink an otherwise strong response.\n\n - A self-starter who takes on work without needing to be told what is next, and who asks for feedback rather than waiting for it.\n\n - Real, hands-on experience using AI tools in proposal and capture work, not just familiarity with the concept.\n\n\n\n\nSTRONG CANDIDATES MAY ALSO...\n\n - Have experience at a fast-growing, mission-driven technology company, think Palantir, Anduril, or similar, rather than a large traditional Federal contracting firm.\n\n - Have been part of a small, nimble proposal and capture team before.\n\n - Have owned the full spectrum of both capture strategy and proposal development, not just one half of the process.\n\n\n\n\nDON'T APPLY IF...\n\n - You need a highly structured environment with a clear playbook for every task. This role is still being built, and you will be shaping the process as much as executing it.\n\n - You are not genuinely energized by government work. Federal contracting has a learning curve, and half-hearted interest shows up fast in the writing.\n\n - You would rather wait for direction than figure out the next right move yourself.\n\n - You are comfortable letting small details slide. In Federal solicitations, the fine print is often the whole ballgame.\n\n\n\nIf you want to help decide how the Federal government experiences modern software, and you are willing to do the unglamorous work of winning the right to build it, this is worth a conversation.\n\n\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."},{"id":"83db0a38-bda7-4668-a1ad-bc5f0de95e80","title":"Digital Designer","department":"Storytelling & Marketing","team":"Storytelling & Marketing","employmentType":"FullTime","location":"New York, NY","secondaryLocations":[],"publishedAt":"2026-07-28T20:55:38.738+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"NY","addressCountry":"USA","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/kaizenlabs/83db0a38-bda7-4668-a1ad-bc5f0de95e80","applyUrl":"https://jobs.ashbyhq.com/kaizenlabs/83db0a38-bda7-4668-a1ad-bc5f0de95e80/application","descriptionHtml":"<p style=\"min-height:1.5em\">Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.</p><p style=\"min-height:1.5em\">Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.</p><p style=\"min-height:1.5em\">Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.</p><p style=\"min-height:1.5em\">Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.</p><p style=\"min-height:1.5em\"></p><h2><strong>The Role</strong></h2><p style=\"min-height:1.5em\">Kaizen is entering its most visible moment. We’re building a new AI harness that will allow us to rapidly scale against government needs, and our platforms are slated to serve hundreds of millions of Americans. Our software is world-class, and we need a phenomenal digital designer to help our brand catch-up.</p><p style=\"min-height:1.5em\">We're looking for someone who can build stunning landing pages that make agency stakeholders lean forward, craft motion and illustration work that brings government software to life, and establish a visual identity that reflects where we're going, not where we've been. This isn't a production role, and it isn't executing someone else's vision. It's setting how the world sees Kaizen, and shipping that work firsthand.</p><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Do</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Design and ship landing pages, campaign sites, and entry points for agency platforms that convert both agency stakeholders and mission-driven talent. This is an unbelievably serious responsibility — your work will be the first impression between a constituent and the government meant to serve them, and it will shape whether they trust it enough to continue.</p></li><li><p style=\"min-height:1.5em\">Build the constituent-facing visual system (the typographic voice, the motion language, the illustration style), so that every agency application we ship carries an unmistakable Kaizen signature, and a person moving between two Kaizen-built services feels the same hand at work.</p></li><li><p style=\"min-height:1.5em\">Develop Kaizen's own web presence including the marketing site, launch moments, flyers, and campaign work that convince agency stakeholders and mission-driven talent that we're the team to bet on.</p></li><li><p style=\"min-height:1.5em\">Ship your own work in code. You won't be handing files to an engineer and hoping for the best</p></li><li><p style=\"min-height:1.5em\">Use AI-native creative tools as real leverage. You'll produce at a volume and quality that wouldn't otherwise be possible at our size.</p></li><li><p style=\"min-height:1.5em\">Partner directly with Sales and BD on federal pitch materials, demo environments, and proposal assets where stunning visual quality is part of the close.</p></li><li><p style=\"min-height:1.5em\">Work closely with our Design Lead, CEO, and engineering teams to make sure the product and brand feel like they came from the same mind. You’ll share work early, ship often, and treat feedback as signal.</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>What You'll Bring</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">A portfolio with real range: web design work that's both beautiful and functional, motion with craft and intention, illustration that doesn't read as stock</p></li><li><p style=\"min-height:1.5em\">A record of shipping independently, start to finish. You build with tools like Claude Code against your most ambitious idea instead of scoping down to what you can hand off</p></li><li><p style=\"min-height:1.5em\">Strong command of web-native design, including how layouts, typography, and interactions actually behave in a browser, and how to design for that</p></li><li><p style=\"min-height:1.5em\">Fluency with motion and animation tools (After Effects, Rive, Lottie, Jitter, or equivalent), used to add clarity rather than noise</p></li><li><p style=\"min-height:1.5em\">Fluency with AI creative tools such as Midjourney, Runway, or Firefly, or whatever's currently best, used as genuine creative leverage</p></li><li><p style=\"min-height:1.5em\">Experience building or significantly evolving a brand system from first principles, and the range to take a set of values and a roadmap and come back with something that surprises people</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Strong Candidates May Also...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Have designed for B2G, B2B, or mission-driven organizations where credibility carries as much weight as aesthetics</p></li><li><p style=\"min-height:1.5em\">Have worked against USWDS or a comparable government design standard, and have opinions about it</p></li><li><p style=\"min-height:1.5em\">Have a point of view on what great government-facing design looks like, and why so little of it exists</p></li></ul><p style=\"min-height:1.5em\"></p><h2><strong>Don't Apply If...</strong></h2><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">You don’t believe deeply in our mission to scale design across all government agencies. We want designers focused on mission, purpose, and quality.</p></li><li><p style=\"min-height:1.5em\">You need a detailed brief and finished brand guidelines before you can produce. We're building both, and you're part of how we get there</p></li><li><p style=\"min-height:1.5em\">You treat AI tools as a threat to craft rather than a multiplier of it. This team is AI-native by default.</p></li><li><p style=\"min-height:1.5em\">Your work skews towards visual polish in isolation. We need design that performs, not just design that looks good in a case study</p></li><li><p style=\"min-height:1.5em\">You'd rather iterate inside a system than build one from scratch.</p></li><li><p style=\"min-height:1.5em\">You want to hand off to someone else when it’s time to actually ship. The people using what Kaizen builds are farmers applying for loans, service members finding housing, and immigrants navigating case management. The quality of what you make here is not abstract.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"></p><h2><strong>What Kaizen Offers</strong></h2><p style=\"min-height:1.5em\"><strong>Health &amp; Insurance</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.</p></li><li><p style=\"min-height:1.5em\">$100,000 in fully paid life insurance. FSA and Dependent Care FSA.</p></li><li><p style=\"min-height:1.5em\">One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.</p></li><li><p style=\"min-height:1.5em\">Fertility and family-building support through Carrot.</p></li><li><p style=\"min-height:1.5em\">401(k) through Guideline, with a 2% company match.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Family &amp; Time Off</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.</p></li><li><p style=\"min-height:1.5em\">Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)</p></li><li><p style=\"min-height:1.5em\">Closed for all federal holidays.</p></li><li><p style=\"min-height:1.5em\">Company-wide winter break the week of Christmas.</p></li><li><p style=\"min-height:1.5em\">Company offsites throughout the year.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Office &amp; Remote Setup</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.</p></li><li><p style=\"min-height:1.5em\">$50/month commuter benefit (company contribution).</p></li><li><p style=\"min-height:1.5em\">Expensed lunch while in the office.</p></li><li><p style=\"min-height:1.5em\">Company-provided laptop of your choice.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Wellness</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">Fully covered gym membership at <a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https://grindhousemhttn.com/\">Grindhouse</a> — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.</p></li></ul><p style=\"min-height:1.5em\"></p><p style=\"min-height:1.5em\"><strong>Stipends</strong></p><ul style=\"min-height:1.5em\"><li><p style=\"min-height:1.5em\">$100/month utility stipend.</p></li><li><p style=\"min-height:1.5em\">$500/year professional development.</p></li><li><p style=\"min-height:1.5em\">$250/year recreation.</p></li><li><p style=\"min-height:1.5em\">$300/quarter pet care stipend.</p></li></ul>","descriptionPlain":"Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.\n\nKaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.\n\nOur platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.\n\nFounded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.\n\n\n\n\nTHE ROLE\n\nKaizen is entering its most visible moment. We’re building a new AI harness that will allow us to rapidly scale against government needs, and our platforms are slated to serve hundreds of millions of Americans. Our software is world-class, and we need a phenomenal digital designer to help our brand catch-up.\n\nWe're looking for someone who can build stunning landing pages that make agency stakeholders lean forward, craft motion and illustration work that brings government software to life, and establish a visual identity that reflects where we're going, not where we've been. This isn't a production role, and it isn't executing someone else's vision. It's setting how the world sees Kaizen, and shipping that work firsthand.\n\n\n\n\nWHAT YOU'LL DO\n\n - Design and ship landing pages, campaign sites, and entry points for agency platforms that convert both agency stakeholders and mission-driven talent. This is an unbelievably serious responsibility — your work will be the first impression between a constituent and the government meant to serve them, and it will shape whether they trust it enough to continue.\n\n - Build the constituent-facing visual system (the typographic voice, the motion language, the illustration style), so that every agency application we ship carries an unmistakable Kaizen signature, and a person moving between two Kaizen-built services feels the same hand at work.\n\n - Develop Kaizen's own web presence including the marketing site, launch moments, flyers, and campaign work that convince agency stakeholders and mission-driven talent that we're the team to bet on.\n\n - Ship your own work in code. You won't be handing files to an engineer and hoping for the best\n\n - Use AI-native creative tools as real leverage. You'll produce at a volume and quality that wouldn't otherwise be possible at our size.\n\n - Partner directly with Sales and BD on federal pitch materials, demo environments, and proposal assets where stunning visual quality is part of the close.\n\n - Work closely with our Design Lead, CEO, and engineering teams to make sure the product and brand feel like they came from the same mind. You’ll share work early, ship often, and treat feedback as signal.\n\n\n\n\nWHAT YOU'LL BRING\n\n - A portfolio with real range: web design work that's both beautiful and functional, motion with craft and intention, illustration that doesn't read as stock\n\n - A record of shipping independently, start to finish. You build with tools like Claude Code against your most ambitious idea instead of scoping down to what you can hand off\n\n - Strong command of web-native design, including how layouts, typography, and interactions actually behave in a browser, and how to design for that\n\n - Fluency with motion and animation tools (After Effects, Rive, Lottie, Jitter, or equivalent), used to add clarity rather than noise\n\n - Fluency with AI creative tools such as Midjourney, Runway, or Firefly, or whatever's currently best, used as genuine creative leverage\n\n - Experience building or significantly evolving a brand system from first principles, and the range to take a set of values and a roadmap and come back with something that surprises people\n\n\n\n\nSTRONG CANDIDATES MAY ALSO...\n\n - Have designed for B2G, B2B, or mission-driven organizations where credibility carries as much weight as aesthetics\n\n - Have worked against USWDS or a comparable government design standard, and have opinions about it\n\n - Have a point of view on what great government-facing design looks like, and why so little of it exists\n\n\n\n\nDON'T APPLY IF...\n\n - You don’t believe deeply in our mission to scale design across all government agencies. We want designers focused on mission, purpose, and quality.\n\n - You need a detailed brief and finished brand guidelines before you can produce. We're building both, and you're part of how we get there\n\n - You treat AI tools as a threat to craft rather than a multiplier of it. This team is AI-native by default.\n\n - Your work skews towards visual polish in isolation. We need design that performs, not just design that looks good in a case study\n\n - You'd rather iterate inside a system than build one from scratch.\n\n - You want to hand off to someone else when it’s time to actually ship. The people using what Kaizen builds are farmers applying for loans, service members finding housing, and immigrants navigating case management. The quality of what you make here is not abstract.\n\n\n\n\n\n\nWHAT KAIZEN OFFERS\n\nHealth & Insurance\n\n - 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.\n\n - $100,000 in fully paid life insurance. FSA and Dependent Care FSA.\n\n - One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.\n\n - Fertility and family-building support through Carrot.\n\n - 401(k) through Guideline, with a 2% company match.\n\n\n\nFamily & Time Off\n\n - 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.\n\n - Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)\n\n - Closed for all federal holidays.\n\n - Company-wide winter break the week of Christmas.\n\n - Company offsites throughout the year.\n\n\n\nOffice & Remote Setup\n\n - Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.\n\n - $50/month commuter benefit (company contribution).\n\n - Expensed lunch while in the office.\n\n - Company-provided laptop of your choice.\n\n\n\nWellness\n\n - Fully covered gym membership at Grindhouse https://grindhousemhttn.com/ — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.\n\n\n\nStipends\n\n - $100/month utility stipend.\n\n - $500/year professional development.\n\n - $250/year recreation.\n\n - $300/quarter pet care stipend."}],"apiVersion":"1"}