Agents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?
Today, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.
Humans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.
Kernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.
We have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.
You’ll be Kernel’s Founding Product Designer, shaping how people experience Kernel and building a product they’ll love to use.
Your mission: simplify complexity. Make a powerful product feel effortless: clearer workflows, sharper mental models, fewer decisions, more confidence.
Own core UX end-to-end: flows, IA, interaction design, and visual craft.
Run ground-truth discovery: lead user interviews, synthesize fast, turn insight into shipped changes.
Prototype quickly: use whatever gets to a high-signal prototype (Figma, v0, Figma Make, code, etc.).
Ship with engineering + PM: tight loops, high quality in production, iterate fast.
Build the design foundation: principles, patterns, lightweight system - without slowing the team down.
5% “other stuff”: occasional help with decks/narrative when it moves the business.
Founding designer experience is a plus, but not a requirement - what matters most is that you have early-stage startup experience and can point to tangible examples of transforming a business through design.
You’ve shipped meaningful product work and can walk through decisions + outcomes.
You’re strong at simplifying complexity (not just polishing UI).
You can run discovery independently and get to the truth.
You move fast, communicate clearly, and collaborate tightly with engineers.
You have taste and execution: prototype → production details.
Need other designers to work best.
Need perfect clarity before starting.
Prefer long cycles and big “reveals.”
Want fully remote work (we move faster in-person).
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰 Salary: £110,000 – £150,000 base + equity
🗓️ 24 days holiday per year + bank holidays
🥕 £450 Monthly Office Dinner Allowance
✈️ 2 weeks work-from-anywhere
🍼 Generous parental leave policy
💼 Pension plan
💻 Top-spec equipment and central London office
🎉 Team events and dinners
🚀 Work directly with the founders to scale the systems that power enterprise AI
🏆 High-autonomy, high-trust environment with a small team shipping at pace
We sponsor visas for exceptional candidates and provide relocation support for those moving to London.
Stage 1: Introductory Call with Stefan (45 minutes)
Stage 2: Founding Team Conversation with Marcus (30 min)
Stage 3: Take-Home Assessment with Remote Working Session with Stefan & Sam (60 minutes)
Final Stage: Founders Interview - A conversation with Anders (CEO) and Marcus (co-founder) focused on values alignment and long-term vision (45 minutes).
Following Mutual Fit: Reference checks and offer stage.
","descriptionPlain":"ABOUT KERNEL\n\nAgents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?\n\n\n\nToday, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.\n\n\n\nHumans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.\n\n\n\nKernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.\n\n\n\nWe have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\n\n\n\n\nTHE ROLE\n\nYou’ll be Kernel’s Founding Product Designer, shaping how people experience Kernel and building a product they’ll love to use.\n\n\n\nYour mission: simplify complexity. Make a powerful product feel effortless: clearer workflows, sharper mental models, fewer decisions, more confidence.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own core UX end-to-end: flows, IA, interaction design, and visual craft.\n\n - Run ground-truth discovery: lead user interviews, synthesize fast, turn insight into shipped changes.\n\n - Prototype quickly: use whatever gets to a high-signal prototype (Figma, v0, Figma Make, code, etc.).\n\n - Ship with engineering + PM: tight loops, high quality in production, iterate fast.\n\n - Build the design foundation: principles, patterns, lightweight system - without slowing the team down.\n\n - 5% “other stuff”: occasional help with decks/narrative when it moves the business.\n\n\n\n\nWHAT WE’RE LOOKING FOR (IMPACT > SENIORITY)\n\n - Founding designer experience is a plus, but not a requirement - what matters most is that you have early-stage startup experience and can point to tangible examples of transforming a business through design.\n\n - You’ve shipped meaningful product work and can walk through decisions + outcomes.\n\n - You’re strong at simplifying complexity (not just polishing UI).\n\n - You can run discovery independently and get to the truth.\n\n - You move fast, communicate clearly, and collaborate tightly with engineers.\n\n - You have taste and execution: prototype → production details.\n\n\n\n\n⚠️ THIS ROLE MAY NOT BE FOR YOU IF YOU:\n\n - Need other designers to work best.\n\n - Need perfect clarity before starting.\n\n - Prefer long cycles and big “reveals.”\n\n - Want fully remote work (we move faster in-person).\n\n\n\n\nWHAT WE OFFER\n\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\n\n - 💰 Salary: £110,000 – £150,000 base + equity\n\n - 🗓️ 24 days holiday per year + bank holidays\n\n - 🥕 £450 Monthly Office Dinner Allowance\n\n - ✈️ 2 weeks work-from-anywhere\n\n - 🍼 Generous parental leave policy\n\n - 💼 Pension plan\n\n - 💻 Top-spec equipment and central London office\n\n - 🎉 Team events and dinners\n\n - 🚀 Work directly with the founders to scale the systems that power enterprise AI\n\n - 🏆 High-autonomy, high-trust environment with a small team shipping at pace\n\n\n\n\n🎫 VISAS & RELOCATION\n\nWe sponsor visas for exceptional candidates and provide relocation support for those moving to London.\n\n\n\n\nINTERVIEW PROCESS\n\nStage 1: Introductory Call with Stefan (45 minutes)\n\nStage 2: Founding Team Conversation with Marcus (30 min)\n\nStage 3: Take-Home Assessment with Remote Working Session with Stefan & Sam (60 minutes)\n\nFinal Stage: Founders Interview - A conversation with Anders (CEO) and Marcus (co-founder) focused on values alignment and long-term vision (45 minutes).\n\nFollowing Mutual Fit: Reference checks and offer stage."},{"id":"48d397f4-788e-491b-a4ee-7def5ffcfce8","title":"Business Development Representative","department":"Growth, Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"London ","secondaryLocations":[],"publishedAt":"2026-09-22T13:38:02.648+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kernel/48d397f4-788e-491b-a4ee-7def5ffcfce8","applyUrl":"https://jobs.ashbyhq.com/kernel/48d397f4-788e-491b-a4ee-7def5ffcfce8/application","descriptionHtml":"Agents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?
Today, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.
Humans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.
Kernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.
We have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.
This is the perfect role for either a sales-minded generalist, or a top-performing SDR/BDR.
At Kernel, we have an outbound sales motion that works, and our top performers hit their targets and get promoted fast (within 12 months).
The outbound sales team is the basis for how fast Kernel can grow, so this is a high impact and high visibility role.
To help scale the team, we’re looking for sales-minded people to come and own a book of pre-tiered accounts. Your primary mission is to generate qualified pipeline by researching, prospecting, and engaging the right companies and stakeholders.
You’ll spend most of your time leveraging Kernel’s data-driven insights to develop hyper-targeted outreach, primarily via calls (our main channel), LinkedIn DMs, and other channels. We also encourage Commercial Associates to think outside the box to generate pipeline, such as by attending/organising events or by implementing new outbound methods.
You’ll partner closely with Marketing and AEs.
Target & Qualify
Identify and research high-fit companies and decision-makers using Kernel’s data
Build and maintain a consistently updated target list with clear qualification criteria
Outbound Prospecting
Execute a phone-driven cadence (cold calls + voicemails) to generate meetings
Take a strategic view of each account in your list, and multithread to get meetings booked
Mix LinkedIn, email, and phone in multi-touch cadences
Handoff & Collaboration
Book qualified meetings for AEs and provide detailed call notes
Collaborate with Marketing to refine ICPs and messaging based on feedback
Metrics & Continuous Learning
Iterate on messaging and cadences based on performance
Share field feedback to inform product and GTM strategy
We’re open to applicants who have no traditional sales experience, as long as you know that you want to work in a sales role and have excelled in whatever you have done before
Proven success as a top performer
Strong verbal and written communication skills
Research-oriented mindset, you like understanding the “why now” behind prospects
Entrepreneurial and proactive attitude; comfortable owning results
Hard worker, and willing to go the extra mile
Competitive, and target-driven
Nice to have:
Familiarity with tools like Outreach, Gong, or ZoomInfo
Experience selling B2B SaaS on the phone
Startup experience or exposure to early-stage GTM motion
Interest in AI, data, or automation
⚠️ This role may not be for you if you:
Prefer slow-paced, highly structured sales environments
Avoid cold calling or phone-heavy work
Need rigid scripts instead of conversational selling
❌ This role is definitely not for you if you:
Prefer remote work (requires 4+ days a week in the London office)
Don’t enjoy the intensity of early-stage GTM
Have side hustles or other projects that split focus
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰Salary: Competitive base + uncapped commission + equity. The OTE is £63k. Our commission structure includes a percentage of any closed won deal you sourced, and has accelerators for exceeding target
Our best performers often exceed their target by +50%, earning them 2x OTE
🗓️ 24 days holiday per year + bank holidays
🥕 £450 Monthly Office Dinner Allowance
✈️ 2 weeks work-from-anywhere
🍼 Generous parental leave policy
💼 Pension plan
💻 Top-spec equipment and central London office
🎉 Team events and dinners
🚀 Work directly with the founders to scale the systems that power enterprise AI
🏆 High-autonomy, high-trust environment with a small team shipping at pace
Stage 1 – Video call with the Talent Lead.
Stage 2 – Video call with the Hiring Manager.
Stage 3 – Case study interview (in person) with the team.
Stage 4 – Values interview with the Founders.
If there is mutual fit, we move to references and offer.
","descriptionPlain":"ABOUT KERNEL\n\nAgents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?\n\n \n\nToday, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.\n\n \n\nHumans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.\n\n \n\nKernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.\n\n \n\nWe have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\n\n\n\n\nTHE ROLE\n\nThis is the perfect role for either a sales-minded generalist, or a top-performing SDR/BDR.\n\n \n\nAt Kernel, we have an outbound sales motion that works, and our top performers hit their targets and get promoted fast (within 12 months).\n\n \n\nThe outbound sales team is the basis for how fast Kernel can grow, so this is a high impact and high visibility role.\n\n \n\nTo help scale the team, we’re looking for sales-minded people to come and own a book of pre-tiered accounts. Your primary mission is to generate qualified pipeline by researching, prospecting, and engaging the right companies and stakeholders.\n\n \n\nYou’ll spend most of your time leveraging Kernel’s data-driven insights to develop hyper-targeted outreach, primarily via calls (our main channel), LinkedIn DMs, and other channels. We also encourage Commercial Associates to think outside the box to generate pipeline, such as by attending/organising events or by implementing new outbound methods.\n\n \n\nYou’ll partner closely with Marketing and AEs.\n\n \n\n\nWHAT YOU’LL BE DOING\n\nTarget & Qualify\n\n - Identify and research high-fit companies and decision-makers using Kernel’s data\n\n - Build and maintain a consistently updated target list with clear qualification criteria\n\n \n\nOutbound Prospecting\n\n - Execute a phone-driven cadence (cold calls + voicemails) to generate meetings\n\n - Take a strategic view of each account in your list, and multithread to get meetings booked\n\n - Mix LinkedIn, email, and phone in multi-touch cadences\n\n \n\nHandoff & Collaboration\n\n - Book qualified meetings for AEs and provide detailed call notes\n\n - Collaborate with Marketing to refine ICPs and messaging based on feedback\n\n \n\nMetrics & Continuous Learning\n\n - Iterate on messaging and cadences based on performance\n\n - Share field feedback to inform product and GTM strategy\n \n \n\n\nWHAT YOU BRING\n\n - We’re open to applicants who have no traditional sales experience, as long as you know that you want to work in a sales role and have excelled in whatever you have done before\n\n - Proven success as a top performer\n\n - Strong verbal and written communication skills\n\n - Research-oriented mindset, you like understanding the “why now” behind prospects\n\n - Entrepreneurial and proactive attitude; comfortable owning results\n\n - Hard worker, and willing to go the extra mile\n\n - Competitive, and target-driven\n\n - Nice to have:\n \n - Familiarity with tools like Outreach, Gong, or ZoomInfo\n \n - Experience selling B2B SaaS on the phone\n \n - Startup experience or exposure to early-stage GTM motion\n \n - Interest in AI, data, or automation\n \n \n\n⚠️ This role may not be for you if you:\n\n - Prefer slow-paced, highly structured sales environments\n\n - Avoid cold calling or phone-heavy work\n\n - Need rigid scripts instead of conversational selling\n \n \n\n❌ This role is definitely not for you if you:\n\n - Prefer remote work (requires 4+ days a week in the London office)\n\n - Don’t enjoy the intensity of early-stage GTM\n\n - Have side hustles or other projects that split focus\n \n \n\n\nWHAT WE OFFER\n\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\n\n - 💰Salary: Competitive base + uncapped commission + equity. The OTE is £63k. Our commission structure includes a percentage of any closed won deal you sourced, and has accelerators for exceeding target\n \n - Our best performers often exceed their target by +50%, earning them 2x OTE\n\n - 🗓️ 24 days holiday per year + bank holidays\n\n - 🥕 £450 Monthly Office Dinner Allowance\n\n - ✈️ 2 weeks work-from-anywhere\n\n - 🍼 Generous parental leave policy\n\n - 💼 Pension plan\n\n - 💻 Top-spec equipment and central London office\n\n - 🎉 Team events and dinners\n\n - 🚀 Work directly with the founders to scale the systems that power enterprise AI\n\n - 🏆 High-autonomy, high-trust environment with a small team shipping at pace\n\n \n\n\nINTERVIEW PROCESS\n\nStage 1 – Video call with the Talent Lead.\n\nStage 2 – Video call with the Hiring Manager.\n\nStage 3 – Case study interview (in person) with the team.\n\nStage 4 – Values interview with the Founders.\n\nIf there is mutual fit, we move to references and offer."},{"id":"c86e62e8-d6bd-4e87-80fe-d4b477315508","title":"Enterprise Account Manager","department":"Growth, Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"London ","secondaryLocations":[],"publishedAt":"2026-09-14T10:14:21.601+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kernel/c86e62e8-d6bd-4e87-80fe-d4b477315508","applyUrl":"https://jobs.ashbyhq.com/kernel/c86e62e8-d6bd-4e87-80fe-d4b477315508/application","descriptionHtml":"About Kernel
Agents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?
Today, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.
Humans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.
Kernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.
We have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.
The Role
We're looking for a dedicated Account Manager to own and accelerate expansion across our existing customer base. This is a high-impact, commercial role for someone who thrives on closing six- to seven-figure deals with enterprise teams.
We've grown fast without dedicated expansion resources, but the opportunity is massive. Our team has identified millions of dollars in qualified pipeline, and we need a closer who can convert it.
You'll own a book of business worth $2M+ ARR across high-growth mid-market and enterprise companies (~400-8,000 employees), managing complex, multi-stakeholder sales cycles from discovery through close. You'll be measured on Net Revenue Retention and your ability to execute consultative, value-based selling at scale.
Important to know:
Hours: This is an exciting but intense job. Kernel is growing extremely fast and hours can often be long. Many of our customers are on the West Coast, and meetings can be held late in the evening.
Working location: Minimum 4 days a week in the London office (Borough). Most people do 5.
What You’ll Be Doing
Own and execute complex expansion and renewal cycles across a $2M+ book of mid-market and enterprise accounts, managing deals from six- to seven figures with technical, multi-stakeholder buying groups.
Drive Net Revenue Retention by proactively identifying expansion opportunities, negotiating renewals, and preventing churn across your portfolio. You'll be commercially accountable for growing the revenue in your book.
Execute consultative, value-based selling by deeply understanding each customer's RevOps challenges, articulating clear ROI, and positioning Kernel as mission-critical infrastructure for their CRM data strategy.
Own the full customer relationship alongside Implementation/Solutions Engineers, proactively sourcing expansion opportunities through account mapping, strategic outreach, and deep engagement with your accounts to identify growth potential.
Build and refine our Account Management playbook as a key member of our growing Account Management team, helping establish repeatable processes for expansion motions, renewal cadences, and cross-functional collaboration that will scale with the team as we grow
Partner cross-functionally with Product, Engineering, and GTM leadership to shape our expansion strategy, feed critical customer insights into the product roadmap, and help define our enterprise selling motion.
Navigate complex contracts, security reviews, and legal discussions independently, moving deals forward without constant support from leadership or legal.
More specifically, you will be:
Speaking the language of RevOps professionals, discussing CRM hierarchies, data hygiene, territory planning, and the technical challenges of managing company data at scale.
Becoming the best person in the company at explaining and pitching the product, translating technical capabilities into clear business value for VP-level stakeholders.
Running data-driven account reviews and strategic planning sessions to prioritize where to invest your time for maximum revenue impact.
What You Bring
Proven track record of expansion and renewal excellence: 4-7 years of B2B SaaS sales or account management experience, with at least 2 years consistently closing $100k+ deals per year and managing a book of business worth $2M+ ARR.
Demonstrable commercial performance: You have a track record of consistently overachieving on Net Revenue Retention or expansion targets (130%+ NRR is the bar), with specific examples of closing significant expansions from existing customers. You're commercially driven and performance-oriented, motivated by hitting and exceeding revenue targets, and you understand the levers that drive expansion and renewal.
Enterprise sales expertise: Experience navigating complex, multi-stakeholder sales processes with technical buyers. You know how to manage 6-12 month sales cycles, build consensus across buying committees, and close six-figure deals.
Consultative selling and communication skills: You can execute value-based, solutions-oriented selling, asking great questions to uncover true business pain and positioning product capabilities as strategic solutions rather than features. You have excellent verbal and written communication skills - you articulate complex ideas crisply, write compelling proposals and business cases, and present confidently to senior stakeholders.
Technical fluency: Comfortable discussing technical concepts with RevOps and data teams. You can translate complex requirements into product demonstrations and articulate technical value to non-technical executives.
Entrepreneurial mindset: You thrive in ambiguity and are energized by building processes from scratch. You're a generalist who can wear multiple hats, take ownership beyond your job description, and move fast without perfect clarity.
Operational independence: You can navigate contracts, negotiate terms, handle security questionnaires, and move deals through legal and procurement without needing constant support from leadership.
It is a plus if you also have:
Background in data infrastructure, CRM platforms, or API-first products.
Startup or scale-up experience (Series A-C), where you've seen a commercial function built from the ground up.
Familiarity with Salesforce.
⚠️ This role may not be for you if you:
Struggle with technical stakeholders: Our customers are RevOps professionals who speak CRM, data models, and API integrations. If you're not comfortable learning and discussing technical concepts, you won't be able to build credibility.
Expect consistent 9-5 hours: With West Coast customers and the intensity of a fast-growing startup, this role requires flexibility and often long hours. If work-life balance is your top priority, this isn't the right fit.
❌ This role is definitely not for you if you:
Haven't consistently hit commercial targets: If you don't have a track record of meeting or exceeding expansion and renewal quotas, or if you've never managed a significant book of business, you'll struggle with the commercial accountability this role requires.
Prefer individual contributor work without cross-functional collaboration: This role requires constant coordination with Customer Success, Product, and Engineering. If you prefer to work in isolation, this won't be a good fit.
What We Offer
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰 Salary: £100k-£140k OTE + equity
🗓️ 24 days holiday per year + bank holidays
🥕 £450 Monthly Office Dinner Allowance
✈️ 2 weeks work-from-anywhere
🍼 Generous parental leave policy
💼 Pension plan
💻 Top-spec equipment and central London office
🎉 Team events and dinners
🚀 Work directly with the founders to scale the systems that power enterprise AI
🏆 High-autonomy, high-trust environment with a small team shipping at pace
❤️ Team
Head of Sales, Dave Bentham
Account Manager, Lewis Goode
Interview Process
Stage 1 – Introductory call with hiring manager, Dave
Stage 2 – Case Study with Dave & Team
Final Stage – Values interview with the Founders
If there is mutual fit, we move to references and offer
","descriptionPlain":"About Kernel\n\nAgents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?\n\n \n\nToday, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.\n\n \n\nHumans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.\n\n \n\nKernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.\n\n \n\nWe have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\n\n\n\nThe Role\n\nWe're looking for a dedicated Account Manager to own and accelerate expansion across our existing customer base. This is a high-impact, commercial role for someone who thrives on closing six- to seven-figure deals with enterprise teams.\n\n\nWe've grown fast without dedicated expansion resources, but the opportunity is massive. Our team has identified millions of dollars in qualified pipeline, and we need a closer who can convert it. \n\n\n\nYou'll own a book of business worth $2M+ ARR across high-growth mid-market and enterprise companies (~400-8,000 employees), managing complex, multi-stakeholder sales cycles from discovery through close. You'll be measured on Net Revenue Retention and your ability to execute consultative, value-based selling at scale.\n\n\n\nImportant to know:\n\n - Hours: This is an exciting but intense job. Kernel is growing extremely fast and hours can often be long. Many of our customers are on the West Coast, and meetings can be held late in the evening.\n\n - Working location: Minimum 4 days a week in the London office (Borough). Most people do 5.\n\n\n\nWhat You’ll Be Doing\n\n - Own and execute complex expansion and renewal cycles across a $2M+ book of mid-market and enterprise accounts, managing deals from six- to seven figures with technical, multi-stakeholder buying groups.\n\n - Drive Net Revenue Retention by proactively identifying expansion opportunities, negotiating renewals, and preventing churn across your portfolio. You'll be commercially accountable for growing the revenue in your book.\n\n - Execute consultative, value-based selling by deeply understanding each customer's RevOps challenges, articulating clear ROI, and positioning Kernel as mission-critical infrastructure for their CRM data strategy.\n\n - Own the full customer relationship alongside Implementation/Solutions Engineers, proactively sourcing expansion opportunities through account mapping, strategic outreach, and deep engagement with your accounts to identify growth potential.\n\n - Build and refine our Account Management playbook as a key member of our growing Account Management team, helping establish repeatable processes for expansion motions, renewal cadences, and cross-functional collaboration that will scale with the team as we grow\n\n - Partner cross-functionally with Product, Engineering, and GTM leadership to shape our expansion strategy, feed critical customer insights into the product roadmap, and help define our enterprise selling motion.\n\n - Navigate complex contracts, security reviews, and legal discussions independently, moving deals forward without constant support from leadership or legal.\n\n\n\nMore specifically, you will be:\n\n - Speaking the language of RevOps professionals, discussing CRM hierarchies, data hygiene, territory planning, and the technical challenges of managing company data at scale.\n\n - Becoming the best person in the company at explaining and pitching the product, translating technical capabilities into clear business value for VP-level stakeholders.\n\n - Running data-driven account reviews and strategic planning sessions to prioritize where to invest your time for maximum revenue impact.\n\n\n\nWhat You Bring\n\n - Proven track record of expansion and renewal excellence: 4-7 years of B2B SaaS sales or account management experience, with at least 2 years consistently closing $100k+ deals per year and managing a book of business worth $2M+ ARR.\n\n - Demonstrable commercial performance: You have a track record of consistently overachieving on Net Revenue Retention or expansion targets (130%+ NRR is the bar), with specific examples of closing significant expansions from existing customers. You're commercially driven and performance-oriented, motivated by hitting and exceeding revenue targets, and you understand the levers that drive expansion and renewal.\n\n - Enterprise sales expertise: Experience navigating complex, multi-stakeholder sales processes with technical buyers. You know how to manage 6-12 month sales cycles, build consensus across buying committees, and close six-figure deals.\n\n - Consultative selling and communication skills: You can execute value-based, solutions-oriented selling, asking great questions to uncover true business pain and positioning product capabilities as strategic solutions rather than features. You have excellent verbal and written communication skills - you articulate complex ideas crisply, write compelling proposals and business cases, and present confidently to senior stakeholders.\n\n - Technical fluency: Comfortable discussing technical concepts with RevOps and data teams. You can translate complex requirements into product demonstrations and articulate technical value to non-technical executives.\n\n - Entrepreneurial mindset: You thrive in ambiguity and are energized by building processes from scratch. You're a generalist who can wear multiple hats, take ownership beyond your job description, and move fast without perfect clarity.\n\n - Operational independence: You can navigate contracts, negotiate terms, handle security questionnaires, and move deals through legal and procurement without needing constant support from leadership.\n\n\n\nIt is a plus if you also have:\n\n - Background in data infrastructure, CRM platforms, or API-first products.\n\n - Startup or scale-up experience (Series A-C), where you've seen a commercial function built from the ground up.\n\n - Familiarity with Salesforce.\n\n\n\n⚠️ This role may not be for you if you:\n\n - Struggle with technical stakeholders: Our customers are RevOps professionals who speak CRM, data models, and API integrations. If you're not comfortable learning and discussing technical concepts, you won't be able to build credibility.\n\n - Expect consistent 9-5 hours: With West Coast customers and the intensity of a fast-growing startup, this role requires flexibility and often long hours. If work-life balance is your top priority, this isn't the right fit.\n\n\n\n❌ This role is definitely not for you if you:\n\n - Haven't consistently hit commercial targets: If you don't have a track record of meeting or exceeding expansion and renewal quotas, or if you've never managed a significant book of business, you'll struggle with the commercial accountability this role requires.\n\n - Prefer individual contributor work without cross-functional collaboration: This role requires constant coordination with Customer Success, Product, and Engineering. If you prefer to work in isolation, this won't be a good fit.\n\n\n\nWhat We Offer\n\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\n\n - 💰 Salary: £100k-£140k OTE + equity\n\n - 🗓️ 24 days holiday per year + bank holidays\n\n - 🥕 £450 Monthly Office Dinner Allowance\n\n - ✈️ 2 weeks work-from-anywhere\n\n - 🍼 Generous parental leave policy\n\n - 💼 Pension plan\n\n - 💻 Top-spec equipment and central London office\n\n - 🎉 Team events and dinners\n\n - 🚀 Work directly with the founders to scale the systems that power enterprise AI\n\n - 🏆 High-autonomy, high-trust environment with a small team shipping at pace\n\n\n\n❤️ Team\n\nHead of Sales, Dave Bentham\n\nAccount Manager, Lewis Goode \n\n\n\nInterview Process\n\nStage 1 – Introductory call with hiring manager, Dave\n\nStage 2 – Case Study with Dave & Team\n\nFinal Stage – Values interview with the Founders\n\nIf there is mutual fit, we move to references and offer"},{"id":"4a8f7963-68ed-4499-aa60-6d26e6c2a291","title":"Commercial Associate","department":"Growth, Sales & Marketing","team":"Sales","employmentType":"FullTime","location":"London ","secondaryLocations":[],"publishedAt":"2026-09-22T13:58:40.856+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kernel/4a8f7963-68ed-4499-aa60-6d26e6c2a291","applyUrl":"https://jobs.ashbyhq.com/kernel/4a8f7963-68ed-4499-aa60-6d26e6c2a291/application","descriptionHtml":"Agents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?
Today, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.
Humans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.
Kernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.
We have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.
This is a commission-based sales role. Do not apply if you are after a position in Operations or Strategy.
This is the perfect role for either a sales-minded generalist, or a top-performing SDR/BDR.
At Kernel, we have an outbound sales motion that works, and our top performers hit their targets and get promoted fast (within 12 months).
The outbound sales team is the basis for how fast Kernel can grow, so this is a high impact and high visibility role.
To help scale the team, we’re looking for sales-minded people to come and own a book of pre-tiered accounts. Your primary mission is to generate qualified pipeline by researching, prospecting, and engaging the right companies and stakeholders.
You’ll spend most of your time leveraging Kernel’s data-driven insights to develop hyper-targeted outreach, primarily via calls (our main channel), LinkedIn DMs, and other channels. We also encourage Commercial Associates to think outside the box to generate pipeline, such as by attending/organising events or by implementing new outbound methods.
You’ll partner closely with Marketing and AEs.
Target & Qualify
Identify and research high-fit companies and decision-makers using Kernel’s data
Build and maintain a consistently updated target list with clear qualification criteria
Outbound Prospecting
Execute a phone-driven cadence (cold calls + voicemails) to generate meetings
Take a strategic view of each account in your list, and multithread to get meetings booked
Mix LinkedIn, email, and phone in multi-touch cadences
Handoff & Collaboration
Book qualified meetings for AEs and provide detailed call notes
Collaborate with Marketing to refine ICPs and messaging based on feedback
Metrics & Continuous Learning
Iterate on messaging and cadences based on performance
Share field feedback to inform product and GTM strategy
We’re open to applicants who have no traditional sales experience, as long as you know that you want to work in a sales role and have excelled in whatever you have done before
Proven success as a top performer
Strong verbal and written communication skills
Research-oriented mindset, you like understanding the “why now” behind prospects
Entrepreneurial and proactive attitude; comfortable owning results
Hard worker, and willing to go the extra mile
Competitive, and target-driven
Nice to have:
Familiarity with tools like Outreach, Gong, or ZoomInfo
Experience selling B2B SaaS on the phone
Startup experience or exposure to early-stage GTM motion
Interest in AI, data, or automation
⚠️ This role may not be for you if you:
Prefer slow-paced, highly structured sales environments
Avoid cold calling or phone-heavy work
Need rigid scripts instead of conversational selling
❌ This role is definitely not for you if you:
Prefer remote work (requires 4+ days a week in the London office)
Don’t enjoy the intensity of early-stage GTM
Have side hustles or other projects that split focus
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰Salary: Competitive base + uncapped commission + equity. The OTE is £63k. Our commission structure includes a percentage of any closed won deal you sourced, and has accelerators for exceeding target
Our best performers often exceed their target by +50%, earning them 2x OTE
🗓️ 24 days holiday per year + bank holidays
🥕 £450 Monthly Office Dinner Allowance
✈️ 2 weeks work-from-anywhere
🍼 Generous parental leave policy
💼 Pension plan
💻 Top-spec equipment and central London office
🎉 Team events and dinners
🚀 Work directly with the founders to scale the systems that power enterprise AI
🏆 High-autonomy, high-trust environment with a small team shipping at pace
Stage 1 – Video call with the Talent Lead.
Stage 2 – Video call with the Hiring Manager.
Stage 3 – Case study interview (in person) with the team.
Stage 4 – Values interview with the Founders.
If there is mutual fit, we move to references and offer.
","descriptionPlain":"ABOUT KERNEL\n\nAgents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?\n\n \n\nToday, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.\n\n \n\nHumans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.\n\n \n\nKernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.\n\n \n\nWe have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\n\n \n\n\nIMPORTANT\n\nThis is a commission-based sales role. Do not apply if you are after a position in Operations or Strategy.\n\n \n\n\nTHE ROLE\n\nThis is the perfect role for either a sales-minded generalist, or a top-performing SDR/BDR.\n\n \n\nAt Kernel, we have an outbound sales motion that works, and our top performers hit their targets and get promoted fast (within 12 months).\n\n \n\nThe outbound sales team is the basis for how fast Kernel can grow, so this is a high impact and high visibility role.\n\n \n\nTo help scale the team, we’re looking for sales-minded people to come and own a book of pre-tiered accounts. Your primary mission is to generate qualified pipeline by researching, prospecting, and engaging the right companies and stakeholders.\n\n \n\nYou’ll spend most of your time leveraging Kernel’s data-driven insights to develop hyper-targeted outreach, primarily via calls (our main channel), LinkedIn DMs, and other channels. We also encourage Commercial Associates to think outside the box to generate pipeline, such as by attending/organising events or by implementing new outbound methods.\n\n \n\nYou’ll partner closely with Marketing and AEs.\n\n \n\n\nWHAT YOU’LL BE DOING\n\nTarget & Qualify\n\n - Identify and research high-fit companies and decision-makers using Kernel’s data\n\n - Build and maintain a consistently updated target list with clear qualification criteria\n\n \n\nOutbound Prospecting\n\n - Execute a phone-driven cadence (cold calls + voicemails) to generate meetings\n\n - Take a strategic view of each account in your list, and multithread to get meetings booked\n\n - Mix LinkedIn, email, and phone in multi-touch cadences\n\n \n\nHandoff & Collaboration\n\n - Book qualified meetings for AEs and provide detailed call notes\n\n - Collaborate with Marketing to refine ICPs and messaging based on feedback\n\n \n\nMetrics & Continuous Learning\n\n - Iterate on messaging and cadences based on performance\n\n - Share field feedback to inform product and GTM strategy\n \n \n\n\nWHAT YOU BRING\n\n - We’re open to applicants who have no traditional sales experience, as long as you know that you want to work in a sales role and have excelled in whatever you have done before\n\n - Proven success as a top performer\n\n - Strong verbal and written communication skills\n\n - Research-oriented mindset, you like understanding the “why now” behind prospects\n\n - Entrepreneurial and proactive attitude; comfortable owning results\n\n - Hard worker, and willing to go the extra mile\n\n - Competitive, and target-driven\n\n - Nice to have:\n \n - Familiarity with tools like Outreach, Gong, or ZoomInfo\n \n - Experience selling B2B SaaS on the phone\n \n - Startup experience or exposure to early-stage GTM motion\n \n - Interest in AI, data, or automation\n \n \n\n⚠️ This role may not be for you if you:\n\n - Prefer slow-paced, highly structured sales environments\n\n - Avoid cold calling or phone-heavy work\n\n - Need rigid scripts instead of conversational selling\n \n \n\n❌ This role is definitely not for you if you:\n\n - Prefer remote work (requires 4+ days a week in the London office)\n\n - Don’t enjoy the intensity of early-stage GTM\n\n - Have side hustles or other projects that split focus\n \n \n\n\nWHAT WE OFFER\n\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\n\n - 💰Salary: Competitive base + uncapped commission + equity. The OTE is £63k. Our commission structure includes a percentage of any closed won deal you sourced, and has accelerators for exceeding target\n \n - Our best performers often exceed their target by +50%, earning them 2x OTE\n\n - 🗓️ 24 days holiday per year + bank holidays\n\n - 🥕 £450 Monthly Office Dinner Allowance\n\n - ✈️ 2 weeks work-from-anywhere\n\n - 🍼 Generous parental leave policy\n\n - 💼 Pension plan\n\n - 💻 Top-spec equipment and central London office\n\n - 🎉 Team events and dinners\n\n - 🚀 Work directly with the founders to scale the systems that power enterprise AI\n\n - 🏆 High-autonomy, high-trust environment with a small team shipping at pace\n\n \n\n\nINTERVIEW PROCESS\n\nStage 1 – Video call with the Talent Lead.\n\nStage 2 – Video call with the Hiring Manager.\n\nStage 3 – Case study interview (in person) with the team.\n\nStage 4 – Values interview with the Founders.\n\nIf there is mutual fit, we move to references and offer."},{"id":"5174916f-1fc3-4717-a427-e7263301485f","title":"Senior Solutions Engineer","department":"Customer Success & Implementation","team":"Customer Success & Implementation","employmentType":"FullTime","location":"London ","secondaryLocations":[],"publishedAt":"2026-09-25T20:04:46.469+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kernel/5174916f-1fc3-4717-a427-e7263301485f","applyUrl":"https://jobs.ashbyhq.com/kernel/5174916f-1fc3-4717-a427-e7263301485f/application","descriptionHtml":"About Kernel
Agents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?
Today, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.
Humans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.
Kernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.
We have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.
Your Role
As a Senior Solutions Engineer, you're the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success.
Working closely with Account Executives, Product and Engineering, you'll navigate technical questions, troubleshoot complex challenges and shape solutions that drive value for our clients. With new features shipping constantly at Kernel, you'll stay ahead of client requirements and the latest market innovation.
What You’ll Be Doing:
Partnering with Account Executives in late-stage cycles as the technical expert
Running and delivering high quality POCs in a timely manner
Leading and owning the full implementation cycle from kick-off to go-live
Architecting, building, and deploying bespoke AI agents using Kernel’s tooling
Acting as a trusted advisor for your portfolio comprised of multiple clients
Provide feedback to the Product team to ensure constant improvement and iteration
What You Bring:
3–7 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Implementations, Technical Account Management or Consulting
Technical fluency (APIs, Javascript etc) and understanding of data systems
A product sensibility to how you work - you ask why before you ask when, and you push back on scope that doesn't serve the customer
Advanced analytical and problem-solving skills, with close attention to detail
Comfortable navigating ambiguity and solving technical challenges creatively
Experience working in fast-paced, startup environments
Ability to manage multiple clients and projects at once
Strong communication skills and the ability to build trusted customer relationships
Flexibility to occasionally work later hours to support US-based customers
Nice to have, but not required:
Experience working with AI products or use cases
Familiarity with RevOps workflows and systems, including CRMs and related tooling
⚠️ This role may not be for you if you:
Prefer a lot of structure or close guidance
Prefer routine over variety
Are looking for a purely internal, non-customer-facing role
❌ This role is definitely not for you if you:
Prefer fully remote work (this role requires 4+ days per week in the London office)
Don’t enjoy intense, fast paced workspace or ambiguity
Want to manage rather than build and deliver
What We Offer
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰 Salary: £80,000 – £120,000 OTE + equity
🗓️ 24 days holiday per year + bank holidays
🥕 £450 Monthly Office Dinner Allowance
✈️ 2 weeks work-from-anywhere
🍼 Generous parental leave policy
💼 Pension plan
💻 Top-spec equipment and central London office
🎉 Team events and dinners
🚀 Work directly with the founders to scale the systems that power enterprise AI
🏆 High-autonomy, high-trust environment with a small team shipping at pace
Stage 1 – Video call with the Hiring Manager.
Stage 2 – Case study interview (in person) with the team.
Stage 3 – Values interview with the Founders.
If there is mutual fit, we move to references and offer.
","descriptionPlain":"About Kernel\n\nAgents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?\n\n \n\nToday, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.\n\n \n\nHumans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.\n\n \n\nKernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.\n\n \n\nWe have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\n\n \n\nYour Role\n\nAs a Senior Solutions Engineer, you're the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success.\n\n\n\nWorking closely with Account Executives, Product and Engineering, you'll navigate technical questions, troubleshoot complex challenges and shape solutions that drive value for our clients. With new features shipping constantly at Kernel, you'll stay ahead of client requirements and the latest market innovation.\n\n\n\nWhat You’ll Be Doing:\n\n - Partnering with Account Executives in late-stage cycles as the technical expert\n\n - Running and delivering high quality POCs in a timely manner\n\n - Leading and owning the full implementation cycle from kick-off to go-live\n\n - Architecting, building, and deploying bespoke AI agents using Kernel’s tooling\n\n - Acting as a trusted advisor for your portfolio comprised of multiple clients\n\n - Provide feedback to the Product team to ensure constant improvement and iteration\n\n\n\nWhat You Bring:\n\n - 3–7 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Implementations, Technical Account Management or Consulting\n\n - Technical fluency (APIs, Javascript etc) and understanding of data systems\n\n - A product sensibility to how you work - you ask why before you ask when, and you push back on scope that doesn't serve the customer\n\n - Advanced analytical and problem-solving skills, with close attention to detail\n\n - Comfortable navigating ambiguity and solving technical challenges creatively\n\n - Experience working in fast-paced, startup environments\n\n - Ability to manage multiple clients and projects at once\n\n - Strong communication skills and the ability to build trusted customer relationships\n\n - Flexibility to occasionally work later hours to support US-based customers\n\n - Nice to have, but not required:\n \n - Experience working with AI products or use cases\n \n - Familiarity with RevOps workflows and systems, including CRMs and related tooling\n\n\n\n⚠️ This role may not be for you if you:\n\n - Prefer a lot of structure or close guidance\n\n - Prefer routine over variety\n\n - Are looking for a purely internal, non-customer-facing role\n\n❌ This role is definitely not for you if you:\n\n - Prefer fully remote work (this role requires 4+ days per week in the London office)\n\n - Don’t enjoy intense, fast paced workspace or ambiguity\n\n - Want to manage rather than build and deliver\n\n\n\nWhat We Offer\n\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\n\n - 💰 Salary: £80,000 – £120,000 OTE + equity\n\n - 🗓️ 24 days holiday per year + bank holidays\n\n - 🥕 £450 Monthly Office Dinner Allowance\n\n - ✈️ 2 weeks work-from-anywhere\n\n - 🍼 Generous parental leave policy\n\n - 💼 Pension plan\n\n - 💻 Top-spec equipment and central London office\n\n - 🎉 Team events and dinners\n\n - 🚀 Work directly with the founders to scale the systems that power enterprise AI\n\n - 🏆 High-autonomy, high-trust environment with a small team shipping at pace\n\n\n\n\n\nINTERVIEW PROCESS\n\nStage 1 – Video call with the Hiring Manager.\n\nStage 2 – Case study interview (in person) with the team.\n\nStage 3 – Values interview with the Founders.\n\nIf there is mutual fit, we move to references and offer."},{"id":"c48e68ff-46de-4c79-9370-6de538e65dd5","title":"Client Delivery Lead","department":"Customer Success & Implementation","team":"Customer Success & Implementation","employmentType":"FullTime","location":"London ","secondaryLocations":[],"publishedAt":"2026-09-25T20:04:44.036+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kernel/c48e68ff-46de-4c79-9370-6de538e65dd5","applyUrl":"https://jobs.ashbyhq.com/kernel/c48e68ff-46de-4c79-9370-6de538e65dd5/application","descriptionHtml":"About Kernel
Agents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?
Today, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.
Humans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.
Kernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.
We have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.
Your Role
As a Client Delivery Lead, you're the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success.
Working closely with Account Executives, Product and Engineering, you'll navigate technical questions, troubleshoot complex challenges and shape solutions that drive value for our clients. With new features shipping constantly at Kernel, you'll stay ahead of client requirements and the latest market innovation.
What You’ll Be Doing:
Partnering with Account Executives in late-stage cycles as the technical expert
Running and delivering high quality POCs in a timely manner
Leading and owning the full implementation cycle from kick-off to go-live
Architecting, building, and deploying bespoke AI agents using Kernel’s tooling
Acting as a trusted advisor for your portfolio comprised of multiple clients
Provide feedback to the Product team to ensure constant improvement and iteration
What You Bring:
3–7 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Implementations, Technical Account Management or Consulting
Technical fluency (APIs, Javascript etc) and understanding of data systems
A product sensibility to how you work - you ask why before you ask when, and you push back on scope that doesn't serve the customer
Advanced analytical and problem-solving skills, with close attention to detail
Comfortable navigating ambiguity and solving technical challenges creatively
Experience working in fast-paced, startup environments
Ability to manage multiple clients and projects at once
Strong communication skills and the ability to build trusted customer relationships
Flexibility to occasionally work later hours to support US-based customers
Nice to have, but not required:
Experience working with AI products or use cases
Familiarity with RevOps workflows and systems, including CRMs and related tooling
⚠️ This role may not be for you if you:
Prefer a lot of structure or close guidance
Prefer routine over variety
Are looking for a purely internal, non-customer-facing role
❌ This role is definitely not for you if you:
Prefer fully remote work (this role requires 4+ days per week in the London office)
Don’t enjoy intense, fast paced workspace or ambiguity
Want to manage rather than build and deliver
What We Offer
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰 Salary: £80,000 – £120,000 OTE + equity
🗓️ 24 days holiday per year + bank holidays
🥕 £450 Monthly Office Dinner Allowance
✈️ 2 weeks work-from-anywhere
🍼 Generous parental leave policy
💼 Pension plan
💻 Top-spec equipment and central London office
🎉 Team events and dinners
🚀 Work directly with the founders to scale the systems that power enterprise AI
🏆 High-autonomy, high-trust environment with a small team shipping at pace
Stage 1 – Video call with the Hiring Manager.
Stage 2 – Case study interview (in person) with the team.
Stage 3 – Values interview with the Founders.
If there is mutual fit, we move to references and offer.
","descriptionPlain":"About Kernel\n\nAgents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?\n\n\n\nToday, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.\n\n\n\nHumans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.\n\n\n\nKernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.\n\n\n\nWe have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\n\n\n\nYour Role\n\nAs a Client Delivery Lead, you're the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success.\n\n\n\nWorking closely with Account Executives, Product and Engineering, you'll navigate technical questions, troubleshoot complex challenges and shape solutions that drive value for our clients. With new features shipping constantly at Kernel, you'll stay ahead of client requirements and the latest market innovation.\n\n\n\nWhat You’ll Be Doing:\n\n - Partnering with Account Executives in late-stage cycles as the technical expert\n\n - Running and delivering high quality POCs in a timely manner\n\n - Leading and owning the full implementation cycle from kick-off to go-live\n\n - Architecting, building, and deploying bespoke AI agents using Kernel’s tooling\n\n - Acting as a trusted advisor for your portfolio comprised of multiple clients\n\n - Provide feedback to the Product team to ensure constant improvement and iteration\n\n\n\nWhat You Bring:\n\n - 3–7 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Implementations, Technical Account Management or Consulting\n\n - Technical fluency (APIs, Javascript etc) and understanding of data systems\n\n - A product sensibility to how you work - you ask why before you ask when, and you push back on scope that doesn't serve the customer\n\n - Advanced analytical and problem-solving skills, with close attention to detail\n\n - Comfortable navigating ambiguity and solving technical challenges creatively\n\n - Experience working in fast-paced, startup environments\n\n - Ability to manage multiple clients and projects at once\n\n - Strong communication skills and the ability to build trusted customer relationships\n\n - Flexibility to occasionally work later hours to support US-based customers\n\n - Nice to have, but not required:\n \n - Experience working with AI products or use cases\n \n - Familiarity with RevOps workflows and systems, including CRMs and related tooling\n\n\n\n⚠️ This role may not be for you if you:\n\n - Prefer a lot of structure or close guidance\n\n - Prefer routine over variety\n\n - Are looking for a purely internal, non-customer-facing role\n\n❌ This role is definitely not for you if you:\n\n - Prefer fully remote work (this role requires 4+ days per week in the London office)\n\n - Don’t enjoy intense, fast paced workspace or ambiguity\n\n - Want to manage rather than build and deliver\n\n\n\nWhat We Offer\n\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\n\n - 💰 Salary: £80,000 – £120,000 OTE + equity\n\n - 🗓️ 24 days holiday per year + bank holidays\n\n - 🥕 £450 Monthly Office Dinner Allowance\n\n - ✈️ 2 weeks work-from-anywhere\n\n - 🍼 Generous parental leave policy\n\n - 💼 Pension plan\n\n - 💻 Top-spec equipment and central London office\n\n - 🎉 Team events and dinners\n\n - 🚀 Work directly with the founders to scale the systems that power enterprise AI\n\n - 🏆 High-autonomy, high-trust environment with a small team shipping at pace\n\n\n\n\n\nINTERVIEW PROCESS\n\nStage 1 – Video call with the Hiring Manager.\n\nStage 2 – Case study interview (in person) with the team.\n\nStage 3 – Values interview with the Founders.\n\nIf there is mutual fit, we move to references and offer."},{"id":"5fe2e5db-b46b-48ed-9523-e8a7b638c4e4","title":"Implementation Lead","department":"Customer Success & Implementation","team":"Customer Success & Implementation","employmentType":"FullTime","location":"London ","secondaryLocations":[],"publishedAt":"2026-09-25T20:04:48.353+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kernel/5fe2e5db-b46b-48ed-9523-e8a7b638c4e4","applyUrl":"https://jobs.ashbyhq.com/kernel/5fe2e5db-b46b-48ed-9523-e8a7b638c4e4/application","descriptionHtml":"About Kernel
Agents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?
Today, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.
Humans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.
Kernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.
We have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.
Your Role
As an Implementation Lead, you're the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success.
Working closely with Account Executives, Product and Engineering, you'll navigate technical questions, troubleshoot complex challenges and shape solutions that drive value for our clients. With new features shipping constantly at Kernel, you'll stay ahead of client requirements and the latest market innovation.
What You’ll Be Doing:
Partnering with Account Executives in late-stage cycles as the technical expert
Running and delivering high quality POCs in a timely manner
Leading and owning the full implementation cycle from kick-off to go-live
Architecting, building, and deploying bespoke AI agents using Kernel’s tooling
Acting as a trusted advisor for your portfolio comprised of multiple clients
Provide feedback to the Product team to ensure constant improvement and iteration
What You Bring:
3–7 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Implementations, Technical Account Management or Consulting
Technical fluency (APIs, Javascript etc) and understanding of data systems
A product sensibility to how you work - you ask why before you ask when, and you push back on scope that doesn't serve the customer
Advanced analytical and problem-solving skills, with close attention to detail
Comfortable navigating ambiguity and solving technical challenges creatively
Experience working in fast-paced, startup environments
Ability to manage multiple clients and projects at once
Strong communication skills and the ability to build trusted customer relationships
Flexibility to occasionally work later hours to support US-based customers
Nice to have, but not required:
Experience working with AI products or use cases
Familiarity with RevOps workflows and systems, including CRMs and related tooling
⚠️ This role may not be for you if you:
Prefer a lot of structure or close guidance
Prefer routine over variety
Are looking for a purely internal, non-customer-facing role
❌ This role is definitely not for you if you:
Prefer fully remote work (this role requires 4+ days per week in the London office)
Don’t enjoy intense, fast paced workspace or ambiguity
Want to manage rather than build and deliver
What We Offer
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰 Salary: £80,000 – £120,000 OTE + equity
🗓️ 24 days holiday per year + bank holidays
🥕 £450 Monthly Office Dinner Allowance
✈️ 2 weeks work-from-anywhere
🍼 Generous parental leave policy
💼 Pension plan
💻 Top-spec equipment and central London office
🎉 Team events and dinners
🚀 Work directly with the founders to scale the systems that power enterprise AI
🏆 High-autonomy, high-trust environment with a small team shipping at pace
Stage 1 – Video call with the Hiring Manager.
Stage 2 – Case study interview (in person) with the team.
Stage 3 – Values interview with the Founders.
If there is mutual fit, we move to references and offer.
","descriptionPlain":"About Kernel\n\nAgents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?\n\n \n\nToday, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.\n\n \n\nHumans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.\n\n \n\nKernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.\n\n \n\nWe have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\n\n \n\n\n\n\n\nYour Role\n\nAs an Implementation Lead, you're the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success.\n\n\n\nWorking closely with Account Executives, Product and Engineering, you'll navigate technical questions, troubleshoot complex challenges and shape solutions that drive value for our clients. With new features shipping constantly at Kernel, you'll stay ahead of client requirements and the latest market innovation.\n\n\n\nWhat You’ll Be Doing:\n\n - Partnering with Account Executives in late-stage cycles as the technical expert\n\n - Running and delivering high quality POCs in a timely manner\n\n - Leading and owning the full implementation cycle from kick-off to go-live\n\n - Architecting, building, and deploying bespoke AI agents using Kernel’s tooling\n\n - Acting as a trusted advisor for your portfolio comprised of multiple clients\n\n - Provide feedback to the Product team to ensure constant improvement and iteration\n\n\n\nWhat You Bring:\n\n - 3–7 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Implementations, Technical Account Management or Consulting\n\n - Technical fluency (APIs, Javascript etc) and understanding of data systems\n\n - A product sensibility to how you work - you ask why before you ask when, and you push back on scope that doesn't serve the customer\n\n - Advanced analytical and problem-solving skills, with close attention to detail\n\n - Comfortable navigating ambiguity and solving technical challenges creatively\n\n - Experience working in fast-paced, startup environments\n\n - Ability to manage multiple clients and projects at once\n\n - Strong communication skills and the ability to build trusted customer relationships\n\n - Flexibility to occasionally work later hours to support US-based customers\n\n - Nice to have, but not required:\n \n - Experience working with AI products or use cases\n \n - Familiarity with RevOps workflows and systems, including CRMs and related tooling\n\n\n\n⚠️ This role may not be for you if you:\n\n - Prefer a lot of structure or close guidance\n\n - Prefer routine over variety\n\n - Are looking for a purely internal, non-customer-facing role\n\n❌ This role is definitely not for you if you:\n\n - Prefer fully remote work (this role requires 4+ days per week in the London office)\n\n - Don’t enjoy intense, fast paced workspace or ambiguity\n\n - Want to manage rather than build and deliver\n\n\n\nWhat We Offer\n\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\n\n - 💰 Salary: £80,000 – £120,000 OTE + equity\n\n - 🗓️ 24 days holiday per year + bank holidays\n\n - 🥕 £450 Monthly Office Dinner Allowance\n\n - ✈️ 2 weeks work-from-anywhere\n\n - 🍼 Generous parental leave policy\n\n - 💼 Pension plan\n\n - 💻 Top-spec equipment and central London office\n\n - 🎉 Team events and dinners\n\n - 🚀 Work directly with the founders to scale the systems that power enterprise AI\n\n - 🏆 High-autonomy, high-trust environment with a small team shipping at pace\n\n\n\n\n\nINTERVIEW PROCESS\n\nStage 1 – Video call with the Hiring Manager.\n\nStage 2 – Case study interview (in person) with the team.\n\nStage 3 – Values interview with the Founders.\n\nIf there is mutual fit, we move to references and offer."},{"id":"e99a2719-fac3-4591-89b5-e31058553c93","title":"AI Ops Engineer (Product)","department":"Product","team":"Product","employmentType":"FullTime","location":"London ","secondaryLocations":[],"publishedAt":"2026-09-29T21:38:23.882+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kernel/e99a2719-fac3-4591-89b5-e31058553c93","applyUrl":"https://jobs.ashbyhq.com/kernel/e99a2719-fac3-4591-89b5-e31058553c93/application","descriptionHtml":"About Kernel
Agents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?
Today, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing and writing off bad debt that should have been caught earlier.
Humans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.
Kernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.
We have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.
The Role
We’re looking for an AI Ops Engineer for our product team to build the internal systems that help Kernel scale without adding unnecessary manual work.
You’ll work across Product, Customer Support, and Engineering - finding the highest-leverage problems and building practical AI-powered workflows.
This is a hands-on builder role. You’ll take ideas from a vague business problem to a tool or workflow that people use, then maintain and improve it in production. You’ll choose the fastest sensible approach for each problem - coding agents, automation platforms, APIs, data pipelines or lightweight code.
Your focus area will be whatever is the most critical blocker for Kernel’s growth, whether that’s automating our customer support, tying our data feedback loop to automatically seed our evals (benchmarks), building tooling for our sales team to demonstrate Kernel, and so on.
You’ll report to Marcus Henglein, our co-founder who leads our Product, Engineering, and Client Delivery teams.
What You’ll Be Doing
Automating customer support: The first focus area is to lead our initiative on automating as much of our technical customer support as possible, leveraging Kernel’s docs and MCPs, the right kind of AI tooling, and working closely with the engineering team.
Turning user feedback into evals: Build workflows that turn data issues reported by users into test cases, helping Kernel catch recurring errors and measure improvements.
Keeping docs current: Build workflows that detect product changes and keep our documentation accurate.
Making Kernel easier to demo: Build tools that help our sales team prepare and run demos using relevant account data.
Priorities shift, problems often start loosely scoped, and you’ll own the work through maintenance.
What You Bring
A track record of shipping: you’ve built tools, automations or AI workflows that people use every day, ideally inside a small, fast-moving startup. Around 2–5 years of experience is typical, but what you’ve built matters more than your years. Ex-founders welcome
Curious about product: you’re keen to learn how a product/engineering organization works in a fast-paced startup environment
AI-tool obsessed: you are constantly testing new models, agents, MCPs and workflows, and you have the judgement to turn them into reliable systems that people actually adopt - but without turning off the “Local LLM” that you were born with (your brain)
Strong data instincts: you can turn fragmented, messy information into reliable workflows and create feedback loops that keep it trustworthy
Can’t unsee inefficiency: you see the company as a connected system; when you find a broken or unnecessarily manual process, your instinct is to understand it, build the fix and make sure it sticks
Artisanal programming experience is not required for this role, and you don’t need a traditional software engineering background.
⚠️ This role may not be for you if you:
Prefer deep specialization over breadth: this role means switching between projects and teams, depending on business needs
Prefer steady-state work over project-based sprints: priorities will shift as the business evolves
Only want “strategic” work: you will personally build the tools, clean the data and fix the workflows
Need every task to be clearly scoped before starting: ambiguity and learning on the fly are constant
Avoid operational grunt work or lose interest after the prototype
Want to work in a more structured 9-to-6 environment or in a remote/hybrid setup: we are in the office together 4–5 days a week and the pace is high
What We Offer
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰 Salary: £60,000–£85,000 + equity
🗓️ 24 days holiday per year + bank holidays
🥕 £450 monthly office dinner allowance
✈️ 2 weeks work-from-anywhere
🍼 Generous parental leave policy
💼 Pension plan
💻 Top-spec equipment and central London office
🎉 Team events and dinners
🚀 Work directly with the founders to deploy AI across a fast-growing company
🏆 High-autonomy, high-trust environment with a small team shipping at pace
Stage 1 – Video call with the Hiring Manager.
Stage 2 – Case study interview (in person) with the team.
Stage 3 – Values interview with the Founders.
If there is mutual fit, we move to references and offer.
","descriptionPlain":"About Kernel\n\nAgents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?\n\n\n\nToday, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing and writing off bad debt that should have been caught earlier.\n\n\n\nHumans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.\n\n\n\nKernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.\n\n\n\nWe have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\n\n\n\nThe Role\n\nWe’re looking for an AI Ops Engineer for our product team to build the internal systems that help Kernel scale without adding unnecessary manual work.\n\n\n\nYou’ll work across Product, Customer Support, and Engineering - finding the highest-leverage problems and building practical AI-powered workflows.\n\n\n\nThis is a hands-on builder role. You’ll take ideas from a vague business problem to a tool or workflow that people use, then maintain and improve it in production. You’ll choose the fastest sensible approach for each problem - coding agents, automation platforms, APIs, data pipelines or lightweight code.\n\n\n\nYour focus area will be whatever is the most critical blocker for Kernel’s growth, whether that’s automating our customer support, tying our data feedback loop to automatically seed our evals (benchmarks), building tooling for our sales team to demonstrate Kernel, and so on.\n\n\n\nYou’ll report to Marcus Henglein, our co-founder who leads our Product, Engineering, and Client Delivery teams.\n\n\n\nWhat You’ll Be Doing\n\n - Automating customer support: The first focus area is to lead our initiative on automating as much of our technical customer support as possible, leveraging Kernel’s docs and MCPs, the right kind of AI tooling, and working closely with the engineering team.\n\n - Turning user feedback into evals: Build workflows that turn data issues reported by users into test cases, helping Kernel catch recurring errors and measure improvements.\n\n - Keeping docs current: Build workflows that detect product changes and keep our documentation accurate.\n\n - Making Kernel easier to demo: Build tools that help our sales team prepare and run demos using relevant account data.\n\n\n\nPriorities shift, problems often start loosely scoped, and you’ll own the work through maintenance.\n\n\n\nWhat You Bring\n\n - A track record of shipping: you’ve built tools, automations or AI workflows that people use every day, ideally inside a small, fast-moving startup. Around 2–5 years of experience is typical, but what you’ve built matters more than your years. Ex-founders welcome\n\n - Curious about product: you’re keen to learn how a product/engineering organization works in a fast-paced startup environment\n\n - AI-tool obsessed: you are constantly testing new models, agents, MCPs and workflows, and you have the judgement to turn them into reliable systems that people actually adopt - but without turning off the “Local LLM” that you were born with (your brain)\n\n - Strong data instincts: you can turn fragmented, messy information into reliable workflows and create feedback loops that keep it trustworthy\n\n - Can’t unsee inefficiency: you see the company as a connected system; when you find a broken or unnecessarily manual process, your instinct is to understand it, build the fix and make sure it sticks\n\n\n\nArtisanal programming experience is not required for this role, and you don’t need a traditional software engineering background.\n\n\n\n⚠️ This role may not be for you if you:\n\n - Prefer deep specialization over breadth: this role means switching between projects and teams, depending on business needs\n\n - Prefer steady-state work over project-based sprints: priorities will shift as the business evolves\n\n - Only want “strategic” work: you will personally build the tools, clean the data and fix the workflows\n\n - Need every task to be clearly scoped before starting: ambiguity and learning on the fly are constant\n\n - Avoid operational grunt work or lose interest after the prototype\n\n - Want to work in a more structured 9-to-6 environment or in a remote/hybrid setup: we are in the office together 4–5 days a week and the pace is high\n\n\n\nWhat We Offer\n\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\n\n - 💰 Salary: £60,000–£85,000 + equity\n\n - 🗓️ 24 days holiday per year + bank holidays\n\n - 🥕 £450 monthly office dinner allowance\n\n - ✈️ 2 weeks work-from-anywhere\n\n - 🍼 Generous parental leave policy\n\n - 💼 Pension plan\n\n - 💻 Top-spec equipment and central London office\n\n - 🎉 Team events and dinners\n\n - 🚀 Work directly with the founders to deploy AI across a fast-growing company\n\n - 🏆 High-autonomy, high-trust environment with a small team shipping at pace\n \n \n\n\nINTERVIEW PROCESS\n\nStage 1 – Video call with the Hiring Manager.\n\nStage 2 – Case study interview (in person) with the team.\n\nStage 3 – Values interview with the Founders.\n\nIf there is mutual fit, we move to references and offer."},{"id":"75071010-6679-4648-b9d0-65a97c818efc","title":"Product Marketing Lead","department":"Growth, Sales & Marketing","team":"Marketing","employmentType":"FullTime","location":"London ","secondaryLocations":[],"publishedAt":"2026-09-30T08:34:01.865+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kernel/75071010-6679-4648-b9d0-65a97c818efc","applyUrl":"https://jobs.ashbyhq.com/kernel/75071010-6679-4648-b9d0-65a97c818efc/application","descriptionHtml":"AI agents are starting to do sales, procurement and operations work. They need to know which company they are dealing with.
Most company data is in CRMs, ERPs and third-party datasets. Records are duplicated, parent companies are missing, and addresses are outdated. This costs sales teams revenue and leaves operations and finance teams with avoidable risk and bad debt. Agents need a business identity layer they can trust.
Kernel is building that layer: the business registry for agents. Every business gets a permanent KERN ID, along with the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel in their own systems, and we expect agents to use it far more.
We have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.
You’ll be Kernel’s Product Marketing Lead, building product marketing from the ground up. There’s a lot of potential here, and you’ll set the direction.
Your mission: make Kernel easy to understand and easy to buy, for customers and for the partners who sell it.
Own positioning and narrative: for customers we sell to directly and for our partners.
Write the technical story: work with Anders, Marcus, and Zak on product positioning and technical documentation.
Own announcements and launches: plan each one and get it out.
Equip sales: work with the sales team on messaging, demos and battlecards.
Build our social proof: case studies and customer references.
5% “other stuff”: events, the website and anything else that helps the business.
Most important is product marketing experience at a high-growth startup and examples of work that had a real impact on the business.
You have written technical content before.
You have led large projects such as a launch or a repositioning, and set the plan yourself.
You work fast and closely with sales and the founders.
You have taste and you execute well.
Experience with video content is a plus but not a requirement.
Need other product marketers around you to work best.
Prefer to be handed a brief than to write one.
Need perfect clarity before starting.
Prefer long cycles and big “reveals.”
Want fully remote work (we move faster in-person).
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰 Salary: £90,000 – £120,000 base + equity
🗓️ 24 days holiday per year + bank holidays
🥕 £450 Monthly Office Dinner Allowance
✈️ 2 weeks work-from-anywhere
🍼 Generous parental leave policy
💼 Pension plan
💻 Top-spec equipment and central London office
🎉 Team events and dinners
🚀 Work directly with the founders to scale the systems that power enterprise AI
🏆 High-autonomy, high-trust environment with a small team shipping at pace
We sponsor visas for exceptional candidates and provide relocation support for those moving to London.
Stage 1: Introductory Call with Zak, Founding Growth (30 minutes)
Stage 2: Case Study with Zak & Anders (CEO)
Final Stage: Founders Interview. A conversation with the founders focused on values alignment and long-term vision.
Following Mutual Fit: Reference checks and offer stage.
","descriptionPlain":"ABOUT KERNEL\n\nAI agents are starting to do sales, procurement and operations work. They need to know which company they are dealing with.\n\n\n\nMost company data is in CRMs, ERPs and third-party datasets. Records are duplicated, parent companies are missing, and addresses are outdated. This costs sales teams revenue and leaves operations and finance teams with avoidable risk and bad debt. Agents need a business identity layer they can trust.\n\n\n\nKernel is building that layer: the business registry for agents. Every business gets a permanent KERN ID, along with the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel in their own systems, and we expect agents to use it far more.\n\n\n\nWe have raised $14M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\n\n\n\n\nTHE ROLE\n\nYou’ll be Kernel’s Product Marketing Lead, building product marketing from the ground up. There’s a lot of potential here, and you’ll set the direction.\n\n\n\nYour mission: make Kernel easy to understand and easy to buy, for customers and for the partners who sell it.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own positioning and narrative: for customers we sell to directly and for our partners.\n\n - Write the technical story: work with Anders, Marcus, and Zak on product positioning and technical documentation.\n\n - Own announcements and launches: plan each one and get it out.\n\n - Equip sales: work with the sales team on messaging, demos and battlecards.\n\n - Build our social proof: case studies and customer references.\n\n - 5% “other stuff”: events, the website and anything else that helps the business.\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - Most important is product marketing experience at a high-growth startup and examples of work that had a real impact on the business.\n\n - You have written technical content before.\n\n - You have led large projects such as a launch or a repositioning, and set the plan yourself.\n\n - You work fast and closely with sales and the founders.\n\n - You have taste and you execute well.\n\n - Experience with video content is a plus but not a requirement.\n\n\n\n\n⚠️ THIS ROLE MAY NOT BE FOR YOU IF YOU:\n\n - Need other product marketers around you to work best.\n\n - Prefer to be handed a brief than to write one.\n\n - Need perfect clarity before starting.\n\n - Prefer long cycles and big “reveals.”\n\n - Want fully remote work (we move faster in-person).\n\n\n\n\nWHAT WE OFFER\n\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\n\n - 💰 Salary: £90,000 – £120,000 base + equity\n\n - 🗓️ 24 days holiday per year + bank holidays\n\n - 🥕 £450 Monthly Office Dinner Allowance\n\n - ✈️ 2 weeks work-from-anywhere\n\n - 🍼 Generous parental leave policy\n\n - 💼 Pension plan\n\n - 💻 Top-spec equipment and central London office\n\n - 🎉 Team events and dinners\n\n - 🚀 Work directly with the founders to scale the systems that power enterprise AI\n\n - 🏆 High-autonomy, high-trust environment with a small team shipping at pace\n\n\n\n\n🎫 VISAS & RELOCATION\n\nWe sponsor visas for exceptional candidates and provide relocation support for those moving to London.\n\n\n\n\nINTERVIEW PROCESS\n\nStage 1: Introductory Call with Zak, Founding Growth (30 minutes)\n\nStage 2: Case Study with Zak & Anders (CEO)\n\nFinal Stage: Founders Interview. A conversation with the founders focused on values alignment and long-term vision.\n\nFollowing Mutual Fit: Reference checks and offer stage."},{"id":"48b4b10c-fe7e-4d5b-8b28-92d74172c5ac","title":"Technical Product Manager","department":"Product","team":"Product","employmentType":"FullTime","location":"London ","secondaryLocations":[],"publishedAt":"2026-09-29T19:29:51.731+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"England","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kernel/48b4b10c-fe7e-4d5b-8b28-92d74172c5ac","applyUrl":"https://jobs.ashbyhq.com/kernel/48b4b10c-fe7e-4d5b-8b28-92d74172c5ac/application","descriptionHtml":"Agents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?
Today, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.
Humans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.
Kernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.
We have raised $20M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.
You will own one of Kernel’s product areas end-to-end, working directly with the founders and the engineering team
Own all stages from discovery to implementation for our core product areas and bets
Data- and metrics-driven (without being obstinate about it)
Tolerate (maybe even relish) ambiguity, and know when to make decisions quickly vs. when something needs more thought
Bridge the link between our customers and our engineering team
Help shape the product roadmap and vision for Kernel
We are looking for a highly technical, full-stack product thinker who can own and lead product work from discovery to implementation.
Scar tissue: 6+ years of Product Management experience, where you’ve learnt the hard way what works and what doesn’t, and built complex products and features along the way
Evals: Comfortable with evals for agents and driving quality improvements via evals and recursive self-improvement
Technical IQ: Comfortable with API, data pipelines, SQL, and so on. Even (and especially) when Claude Code is down.
Extreme ownership: You own your area, cradle-to-grave; this is not a relay race where you only do one part and then hand off the next bit of product work to someone else
Clever use of AI: You’re an aggressive and proficient user of AI, but you never switch off the local LLM that you were born with :)
Want to work remotely. This role is in our London office at least four days a week; most of the team does five.
Don't enjoy the pace and intensity of an early-stage startup
Have side projects or want to manage a team immediately
Need perfect clarity before starting.
Prefer long cycles and big “reveals.”
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰 Salary: £115K - £145K base + equity
🗓️ 24 days holiday per year + bank holidays
🥕 £450 Monthly Office Dinner Allowance
✈️ 2 weeks work-from-anywhere
🍼 Generous parental leave policy
💼 Pension plan
💻 Top-spec equipment and central London office
🎉 Team events and dinners
🚀 Work directly with the founders to scale the systems that power enterprise AI
🏆 High-autonomy, high-trust environment with a small team shipping at pace
Stage 1 - Screening Call with Hiring Manager
Stage 2 - Case study (onsite)
Stage 3 - Founders values interview
","descriptionPlain":"ABOUT KERNEL\n\nAgents are starting to sell, buy and operate on behalf of companies. But before an agent can close a deal, qualify an account, route a lead or assess risk, it has to answer a basic question: which company is this?\n\n\n\nToday, that answer is messy, and no one answers it reliably. Business identity lives across CRMs, ERPs and third-party datasets full of duplicates, missing parent companies, stale addresses and incorrect enrichment. The cost shows up across the enterprise: sales teams miss revenue opportunities because they lack the right account context; operations teams take on avoidable exposure because risk signals are fragmented or wrong; and finance teams end up chasing, writing off, or defaulting on bad debt that should have been caught earlier.\n\n\n\nHumans have worked around that mess for years. Agents cannot. They need a reliable business identity layer they can trust.\n\n\n\nKernel is building that layer: the business registry for agents. We issue a permanent KERN ID for every business, plus the context an agent needs to act on it. Ops, data and revenue teams at Gong, Legora, Mistral, Canva and Checkout already use Kernel on their own systems. Agents are next, and there will be far more of them.\n\n\n\nWe have raised $20M from top VCs and operators at Plaid, OpenAI, Slack and others, and we are growing 5x YoY.\n\n\n\n\nTHE ROLE\n\nYou will own one of Kernel’s product areas end-to-end, working directly with the founders and the engineering team\n\n - Own all stages from discovery to implementation for our core product areas and bets\n\n - Data- and metrics-driven (without being obstinate about it)\n\n - Tolerate (maybe even relish) ambiguity, and know when to make decisions quickly vs. when something needs more thought\n\n - Bridge the link between our customers and our engineering team\n\n - Help shape the product roadmap and vision for Kernel\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\nWe are looking for a highly technical, full-stack product thinker who can own and lead product work from discovery to implementation.\n\n - Scar tissue: 6+ years of Product Management experience, where you’ve learnt the hard way what works and what doesn’t, and built complex products and features along the way\n\n - Evals: Comfortable with evals for agents and driving quality improvements via evals and recursive self-improvement\n\n - Technical IQ: Comfortable with API, data pipelines, SQL, and so on. Even (and especially) when Claude Code is down.\n\n - Extreme ownership: You own your area, cradle-to-grave; this is not a relay race where you only do one part and then hand off the next bit of product work to someone else\n\n - Clever use of AI: You’re an aggressive and proficient user of AI, but you never switch off the local LLM that you were born with :)\n\n\n\n\n⚠️ THIS ROLE MAY NOT BE FOR YOU IF YOU\n\n - Want to work remotely. This role is in our London office at least four days a week; most of the team does five.\n\n - Don't enjoy the pace and intensity of an early-stage startup\n\n - Have side projects or want to manage a team immediately\n\n - Need perfect clarity before starting.\n\n - Prefer long cycles and big “reveals.”\n\n\n\n\nWHAT WE OFFER\n\nWe will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.\n\n - 💰 Salary: £115K - £145K base + equity\n\n - 🗓️ 24 days holiday per year + bank holidays\n\n - 🥕 £450 Monthly Office Dinner Allowance\n\n - ✈️ 2 weeks work-from-anywhere\n\n - 🍼 Generous parental leave policy\n\n - 💼 Pension plan\n\n - 💻 Top-spec equipment and central London office\n\n - 🎉 Team events and dinners\n\n - 🚀 Work directly with the founders to scale the systems that power enterprise AI\n\n - 🏆 High-autonomy, high-trust environment with a small team shipping at pace\n\n\n\n\nINTERVIEW PROCESS\n\nStage 1 - Screening Call with Hiring Manager\n\nStage 2 - Case study (onsite) \n\nStage 3 - Founders values interview"}],"apiVersion":"1"}