Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.
Kindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel.
To support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more.
Kindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined.
We’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful.
You can learn more about us in Forbes and The New York Times.
We're looking for a world-class Platform Engineer with deep experience in cloud infrastructure, DevOps, and backend systems to join our team. We're looking for a thought partner who is motivated by the opportunity to build robust, scalable infrastructure that will power an iconic consumer product shaping the future of travel.
Serve as infrastructure lead and own key decisions including cloud architecture, platform strategy, deployment pipelines, and infrastructure-as-code implementation.
Design, build, and maintain scalable AWS infrastructure that supports our growing platform and enables rapid product development.
Develop internal tools, automation, and backend services that improve developer productivity and operational efficiency.
Work directly with engineering, and data teams to ensure infrastructure supports current needs while scaling for future growth.
Help establish infrastructure best practices and mentor engineers across the organization on cloud architecture, observability, and operational excellence.
Have 5+ years of technical experience in platform engineering, infrastructure, DevOps, or SRE roles.
Have deep hands-on experience with AWS services (EC2, ECS/EKS, RDS, Lambda, S3, CloudFront, VPC, IAM, etc.).
Have strong coding skills (Python, Javascript/Typescript, or similar) and experience building internal tools, automation scripts, and infrastructure services.
Have experience implementing and managing CI/CD pipelines, containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, CloudFormation, or similar).
Have experience with observability tools, monitoring, logging, and incident response practices.
Have demonstrated success leading infrastructure initiatives and making critical architectural decisions at previous roles.
Have prior experience at a high-growth stage company.
Treat engineering as the client who sees infrastructure as an enabler of innovation and rapid iteration.
Are motivated by building platforms that empower teams and enable exceptional consumer experiences.
Have the ability to exercise strong judgment and make difficult tradeoff decisions balancing cost, performance, security, and velocity.
Are an excellent listener and strong communicator, working well cross-functionally in a fast-paced environment.
Are comfortable with uncertainty and ambiguity.
Enjoy the process of building foundational systems that will support the company's growth for years to come.
Have a pragmatic approach to engineering — you're not dogmatic and know how to choose the best tool or process for the job at hand.
Come to work with energy, humility, and positivity.
At Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection.
Our openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data.
Competitive cash compensation and equity
Comprehensive health benefits
Flexible time off, plus 12 paid holidays per year
21 credits per year to stay in Kindred homes
$4,000 annual travel stipend to help offset travel-related costs
Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco
Regular team and company offsites to connect, collaborate, and build together
A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry
A culture of high standards, feedback, and continual growth
We are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work.
","descriptionPlain":"Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.\n\nKindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel.\n\nTo support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more.\n\nKindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined.\n\nWe’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful.\n\nYou can learn more about us in Forbes https://www.forbes.com/sites/francescawalton/2026/02/03/home-swap-startup-kindred-raises-125-million-in-fresh-funding-as-travelers-seek-creative-ways-to-save-money/ and The New York Times https://www.nytimes.com/2025/12/16/realestate/is-your-apartment-nice-enough-for-this-home-swapping-app.html.\n\n \n\n\nTHE ROLE:\n\nWe're looking for a world-class Platform Engineer with deep experience in cloud infrastructure, DevOps, and backend systems to join our team. We're looking for a thought partner who is motivated by the opportunity to build robust, scalable infrastructure that will power an iconic consumer product shaping the future of travel.\n\n \n\n\nWHAT YOU’LL DO:\n\n - Serve as infrastructure lead and own key decisions including cloud architecture, platform strategy, deployment pipelines, and infrastructure-as-code implementation.\n\n - Design, build, and maintain scalable AWS infrastructure that supports our growing platform and enables rapid product development.\n\n - Develop internal tools, automation, and backend services that improve developer productivity and operational efficiency.\n\n - Work directly with engineering, and data teams to ensure infrastructure supports current needs while scaling for future growth.\n\n - Help establish infrastructure best practices and mentor engineers across the organization on cloud architecture, observability, and operational excellence.\n\n \n\n\nYOU MAY BE A RIGHT FIT FOR THIS ROLE IF YOU:\n\n - Have 5+ years of technical experience in platform engineering, infrastructure, DevOps, or SRE roles.\n\n - Have deep hands-on experience with AWS services (EC2, ECS/EKS, RDS, Lambda, S3, CloudFront, VPC, IAM, etc.).\n\n - Have strong coding skills (Python, Javascript/Typescript, or similar) and experience building internal tools, automation scripts, and infrastructure services.\n\n - Have experience implementing and managing CI/CD pipelines, containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, CloudFormation, or similar).\n\n - Have experience with observability tools, monitoring, logging, and incident response practices.\n\n - Have demonstrated success leading infrastructure initiatives and making critical architectural decisions at previous roles.\n\n - Have prior experience at a high-growth stage company.\n\n - Treat engineering as the client who sees infrastructure as an enabler of innovation and rapid iteration.\n\n - Are motivated by building platforms that empower teams and enable exceptional consumer experiences.\n\n - Have the ability to exercise strong judgment and make difficult tradeoff decisions balancing cost, performance, security, and velocity.\n\n - Are an excellent listener and strong communicator, working well cross-functionally in a fast-paced environment.\n\n - Are comfortable with uncertainty and ambiguity.\n\n - Enjoy the process of building foundational systems that will support the company's growth for years to come.\n\n - Have a pragmatic approach to engineering — you're not dogmatic and know how to choose the best tool or process for the job at hand.\n\n - Come to work with energy, humility, and positivity.\n\n\n\n\nOUR BENEFITS:\n\nAt Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection.\n\nOur openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data.\n\n - Competitive cash compensation and equity\n\n - Comprehensive health benefits\n\n - Flexible time off, plus 12 paid holidays per year\n\n - 21 credits per year to stay in Kindred homes\n\n - $4,000 annual travel stipend to help offset travel-related costs\n\n - Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco\n\n - Regular team and company offsites to connect, collaborate, and build together\n\n - A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry\n\n - A culture of high standards, feedback, and continual growth\n\nWe are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work.","compensation":{"compensationTierSummary":"$170K – $210K • Offers Equity","scrapeableCompensationSalarySummary":"$170K - $210K","compensationTiers":[{"id":"117252f9-872e-4d75-aa13-2b38aa938b5c","tierSummary":"Estimated Base Salary $170K – $210K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0133d32d-4513-4917-97ee-6e0b4104ee02","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"90529441-9f11-4ff6-9756-46776cc19faf","summary":"Estimated Base Salary $170K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":210000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":210000}]}},{"id":"210ddddd-0242-4831-802d-a0b0480c5500","title":"Head of Product Design","department":"Design","team":"Design","employmentType":"FullTime","location":"San Francisco, CA","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Remote - US","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-07-30T21:35:07.666+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/kindred/210ddddd-0242-4831-802d-a0b0480c5500","applyUrl":"https://jobs.ashbyhq.com/kindred/210ddddd-0242-4831-802d-a0b0480c5500/application","descriptionHtml":"Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.
Kindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel.
To support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more.
Kindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined.
We’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful.
You can learn more about us in Forbes and The New York Times.
Kindred is looking for a Head of Product Design to lead our product design team through its next phase of growth. You'll own the end-to-end member experience across web and mobile, lead and grow the design and research team (currently a team of five), and work directly with cross-functional leaders to shape where the product goes next.
This is a hands-on design leadership role reporting to the Co-founder & President. You'll set the vision, direct the team, and raise the bar. We’re looking for an AI-native leader to spend time prototyping and building alongside your team on the projects that matter most.
People & team leader
Lead, coach, and grow a cross-disciplinary design team spanning product design, research, and content/UX writing
Run the rituals, feedback culture, and career paths that make this a team people do their best work on
Strategy leader
Set the design vision and strategy for Kindred, and align it tightly with company strategy as a key thought partner to product, engineering, marketing and operations
Champion member-centric thinking across the company, grounding decisions in both qualitative insight and quantitative data
Lean into strategic growth design: activation, conversion, and the loops that turn members into evangelists
Craft bar raiser
Own the quality bar for the member experience, from big swings on new surfaces to the fit-and-finish details that make Kindred a design-forward and trusted platform
Build and scale the systems that let great design ship fast — design systems, tooling, rituals, and process that hold up as the team grows
Lead an AI-native design practice: set the standard for how the team uses AI across prototyping, research synthesis, and production, and evolve the workflow as the tools do
Brand & trust steward
Partner deeply with marketing and brand to ensure product and brand operate as one system, from acquisition through the in-product experience
Have 12+ years in product design, including 5+ years leading and managing design teams
Have managed cross-functionally across product design, research, and content/writing, and know how to make those disciplines stronger together
Have a proven track record partnering with marketing and brand
Have deep experience with design systems: building them, scaling them, and using them to raise both quality and velocity
Have designed for trust between people (marketplaces, communities, or products where members take real-world leaps of faith)
Are AI-native and you have a point of view on how AI changes what a design team is and how it works
Are a strong operator: you run tight rituals, give sharp feedback, and build teams people want to stay on
Are a true player-coach, you still love the craft, and you ship work yourself when it counts
Have been the most senior design leader at a company, owning the function end-to-end (Head of Design, Director+, or equivalent)
You have experience with marketplace or community-driven consumer products
You've built or led both consumer and brand/marketing design work
You've shipped production features or internal tools built primarily with AI (e.g., Claude Code, Cursor, or similar)
You've taken products from 0→1 and from 1→10 and know how the playbooks differ
At Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection.
Our openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data.
Competitive cash compensation and equity
Comprehensive health benefits
Flexible time off, plus 12 paid holidays per year
21 credits per year to stay in Kindred homes
$4,000 annual travel stipend to help offset travel-related costs
Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco
Regular team and company offsites to connect, collaborate, and build together
A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry
A culture of high standards, feedback, and continual growth
We are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work.
","descriptionPlain":"Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.\n\nKindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel.\n\nTo support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more.\n\nKindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined.\n\nWe’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful.\n\nYou can learn more about us in Forbes https://www.forbes.com/sites/francescawalton/2026/02/03/home-swap-startup-kindred-raises-125-million-in-fresh-funding-as-travelers-seek-creative-ways-to-save-money/ and The New York Times https://www.nytimes.com/2025/12/16/realestate/is-your-apartment-nice-enough-for-this-home-swapping-app.html.\n\n\n\n\nTHE ROLE\n\nKindred is looking for a Head of Product Design to lead our product design team through its next phase of growth. You'll own the end-to-end member experience across web and mobile, lead and grow the design and research team (currently a team of five), and work directly with cross-functional leaders to shape where the product goes next.\n\nThis is a hands-on design leadership role reporting to the Co-founder & President. You'll set the vision, direct the team, and raise the bar. We’re looking for an AI-native leader to spend time prototyping and building alongside your team on the projects that matter most.\n\n\n\n\nWHAT YOU’LL DO\n\nPeople & team leader\n\n - Lead, coach, and grow a cross-disciplinary design team spanning product design, research, and content/UX writing\n\n - Run the rituals, feedback culture, and career paths that make this a team people do their best work on\n\nStrategy leader\n\n - Set the design vision and strategy for Kindred, and align it tightly with company strategy as a key thought partner to product, engineering, marketing and operations\n\n - Champion member-centric thinking across the company, grounding decisions in both qualitative insight and quantitative data\n\n - Lean into strategic growth design: activation, conversion, and the loops that turn members into evangelists\n\nCraft bar raiser\n\n - Own the quality bar for the member experience, from big swings on new surfaces to the fit-and-finish details that make Kindred a design-forward and trusted platform\n\n - Build and scale the systems that let great design ship fast — design systems, tooling, rituals, and process that hold up as the team grows\n\n - Lead an AI-native design practice: set the standard for how the team uses AI across prototyping, research synthesis, and production, and evolve the workflow as the tools do\n\nBrand & trust steward\n\n - Partner deeply with marketing and brand to ensure product and brand operate as one system, from acquisition through the in-product experience\n\n\n\n\nYOU MAY BE A RIGHT FIT FOR THIS ROLE IF YOU\n\n - Have 12+ years in product design, including 5+ years leading and managing design teams\n\n - Have managed cross-functionally across product design, research, and content/writing, and know how to make those disciplines stronger together\n\n - Have a proven track record partnering with marketing and brand\n\n - Have deep experience with design systems: building them, scaling them, and using them to raise both quality and velocity\n\n - Have designed for trust between people (marketplaces, communities, or products where members take real-world leaps of faith)\n\n - Are AI-native and you have a point of view on how AI changes what a design team is and how it works\n\n - Are a strong operator: you run tight rituals, give sharp feedback, and build teams people want to stay on\n\n - Are a true player-coach, you still love the craft, and you ship work yourself when it counts\n\n\n\n\nBONUS POINTS IF\n\n - Have been the most senior design leader at a company, owning the function end-to-end (Head of Design, Director+, or equivalent)\n\n - You have experience with marketplace or community-driven consumer products\n\n - You've built or led both consumer and brand/marketing design work\n\n - You've shipped production features or internal tools built primarily with AI (e.g., Claude Code, Cursor, or similar)\n\n - You've taken products from 0→1 and from 1→10 and know how the playbooks differ\n\n\n\n\nOUR BENEFITS:\n\nAt Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection.\n\nOur openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data.\n\n - Competitive cash compensation and equity\n\n - Comprehensive health benefits\n\n - Flexible time off, plus 12 paid holidays per year\n\n - 21 credits per year to stay in Kindred homes\n\n - $4,000 annual travel stipend to help offset travel-related costs\n\n - Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco\n\n - Regular team and company offsites to connect, collaborate, and build together\n\n - A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry\n\n - A culture of high standards, feedback, and continual growth\n\nWe are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work.","compensation":{"compensationTierSummary":"$230K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $285K","compensationTiers":[{"id":"02cb492b-72a6-4f4e-9601-e16a9e4eb9b3","tierSummary":"Estimated Base Salary $230K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"49b90372-84b6-4675-8881-7846e69c7902","summary":"Estimated Base Salary $230K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":285000},{"id":"55dded7b-326c-4f8a-9293-5f1d505ce655","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":285000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"6070b239-54da-4e17-8f46-880a70629586","title":"Full-Stack Engineer","department":"Engineering","team":"Engineering","employmentType":"FullTime","location":"Remote - US or Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-17T15:53:09.605+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/kindred/6070b239-54da-4e17-8f46-880a70629586","applyUrl":"https://jobs.ashbyhq.com/kindred/6070b239-54da-4e17-8f46-880a70629586/application","descriptionHtml":"Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.
Kindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel.
To support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more.
Kindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined.
We’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful.
You can learn more about us in Forbes and The New York Times.
We're looking for a full-stack Software Engineer who leads with UI/UX craft — someone who can build polished, dynamic consumer experiences in React and React Native, with the backend depth to take a feature from idea to production without a handoff. You'll own features end-to-end: shaping the interaction, building the interface, writing the APIs and data models behind it, then shipping, measuring, and iterating. Strong product and design instincts matter here — you should care how something feels, not just whether it works. You'll work across web and mobile to keep those experiences cohesive, and help build a consumer product that will shape the future of travel.
Build features that feel effortless to users and are easy for other engineers to extend
Balance business priorities, user experience, and a durable technical foundation when the three pull in different directions
Track down production issues wherever they live, from the UI to the backend
Keep raising the bar on quality and speed as our web and mobile surfaces grow
Have 3+ years building consumer-facing applications, with real depth in React and React Native and enough backend experience to build a feature all the way down
Are fluent in TypeScript across the stack — we build on Next.js, React Native/Expo, and Node + GraphQL over Postgres, and value people who pick up new tools quickly over people who've used exactly ours
Have a sharp eye for UI detail and a deep understanding of consumer UX across web and mobile, with a track record of building interfaces that stay fast and reusable at scale
Have the product and design judgment to work from a rough direction — you make the dozens of small calls a spec never covers, and know which few are worth escalating
Have strong ownership instincts — you see the thing through to shipped and working, and pick up the unglamorous parts nobody assigned
Communicate and listen well, and work easily cross-functionally in a fast-paced environment
Are motivated by consumer products that shape how people behave
At Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection.
Our openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data.
Competitive cash compensation and equity
Comprehensive health benefits
Flexible time off, plus 12 paid holidays per year
21 credits per year to stay in Kindred homes
$4,000 annual travel stipend to help offset travel-related costs
Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco
Regular team and company offsites to connect, collaborate, and build together
A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry
A culture of high standards, feedback, and continual growth
We are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work.
","descriptionPlain":"Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.\n\nKindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel.\n\nTo support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more.\n\nKindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined.\n\nWe’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful.\n\nYou can learn more about us in Forbes https://www.forbes.com/sites/francescawalton/2026/02/03/home-swap-startup-kindred-raises-125-million-in-fresh-funding-as-travelers-seek-creative-ways-to-save-money/ and The New York Times https://www.nytimes.com/2025/12/16/realestate/is-your-apartment-nice-enough-for-this-home-swapping-app.html.\n\n\n\n\nTHE ROLE:\n\nWe're looking for a full-stack Software Engineer who leads with UI/UX craft — someone who can build polished, dynamic consumer experiences in React and React Native, with the backend depth to take a feature from idea to production without a handoff. You'll own features end-to-end: shaping the interaction, building the interface, writing the APIs and data models behind it, then shipping, measuring, and iterating. Strong product and design instincts matter here — you should care how something feels, not just whether it works. You'll work across web and mobile to keep those experiences cohesive, and help build a consumer product that will shape the future of travel.\n\n\n\n\nWHAT YOU'LL DO:\n\n - Build features that feel effortless to users and are easy for other engineers to extend\n\n - Balance business priorities, user experience, and a durable technical foundation when the three pull in different directions\n\n - Track down production issues wherever they live, from the UI to the backend\n\n - Keep raising the bar on quality and speed as our web and mobile surfaces grow\n\n\n\n\nYOU MAY BE A RIGHT FIT FOR THIS ROLE IF YOU:\n\n - Have 3+ years building consumer-facing applications, with real depth in React and React Native and enough backend experience to build a feature all the way down\n\n - Are fluent in TypeScript across the stack — we build on Next.js, React Native/Expo, and Node + GraphQL over Postgres, and value people who pick up new tools quickly over people who've used exactly ours\n\n - Have a sharp eye for UI detail and a deep understanding of consumer UX across web and mobile, with a track record of building interfaces that stay fast and reusable at scale\n\n - Have the product and design judgment to work from a rough direction — you make the dozens of small calls a spec never covers, and know which few are worth escalating\n\n - Have strong ownership instincts — you see the thing through to shipped and working, and pick up the unglamorous parts nobody assigned\n\n - Communicate and listen well, and work easily cross-functionally in a fast-paced environment\n\n - Are motivated by consumer products that shape how people behave\n\n\n\n\nOUR BENEFITS:\n\nAt Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection.\n\nOur openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data.\n\n - Competitive cash compensation and equity\n\n - Comprehensive health benefits\n\n - Flexible time off, plus 12 paid holidays per year\n\n - 21 credits per year to stay in Kindred homes\n\n - $4,000 annual travel stipend to help offset travel-related costs\n\n - Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco\n\n - Regular team and company offsites to connect, collaborate, and build together\n\n - A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry\n\n - A culture of high standards, feedback, and continual growth\n\nWe are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work.","compensation":{"compensationTierSummary":"$150K – $220K • Offers Equity","scrapeableCompensationSalarySummary":"$150K - $220K","compensationTiers":[{"id":"16d97006-57f3-4ea7-8abe-76b735c3b71f","tierSummary":"Estimated Base Salary $150K – $220K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c6967427-35e2-4e33-baf1-90e42f8758dd","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"af661138-619c-45bb-a339-55726a63978a","summary":"Estimated Base Salary $150K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":220000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":220000}]}},{"id":"ed7dafab-01d7-4f1a-ae9e-157d7d2e264d","title":"Trust & Safety Manager, Policy & Risk Insights","department":"Operations","team":"Trust & Safety","employmentType":"FullTime","location":"Remote - US","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-01T21:26:55.999+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/kindred/ed7dafab-01d7-4f1a-ae9e-157d7d2e264d","applyUrl":"https://jobs.ashbyhq.com/kindred/ed7dafab-01d7-4f1a-ae9e-157d7d2e264d/application","descriptionHtml":"Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.
Kindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel.
To support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more.
Kindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined.
We’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful.
You can learn more about us in Forbes and The New York Times.
We're looking for an analytically strong Trust & Safety professional to join our established T&S team and deepen how we understand, anticipate, and govern risk across our marketplace.
You'll be the person who turns signals into insight and insight into policy: spotting trends before they become incidents, diagnosing root causes, and making sure what we learn shows up in our policies, enforcement standards, and product decisions.
This role sits at the intersection of analysis and governance. Your time will be split between two core areas: owning the policies, standards, and quality systems that keep enforcement consistent, and building the risk intelligence that tells us where those policies need to go next. You'll also partner closely on marketplace integrity work, including fraud and abuse.
If you like digging into data to find the story, then making sure that story changes how a platform operates, this role is for you.
Policy & Governance
Own Trust & Safety and integrity policies, including creation, iteration, versioning, and deprecation
Develop policy for emerging risks, informed by incident trends, regulatory developments, and industry practice
Define enforcement standards and decision frameworks that operations teams can apply consistently and confidently
Help shape and, over time, own our appeals framework as it takes form, using appeal outcomes as a signal of policy clarity and enforcement accuracy
Ensure policies are internally consistent, aligned with Terms of Service, and regularly reviewed against real-world incidents
Maintain a clear policy change log and governance process, documenting what changed, why, and how decisions were made
Co-own QA and calibration processes with Operations Enablement, and partner with them to ensure policy changes translate into training, workflows, and tooling
Risk Intelligence & Insights
Own trend analysis and regular risk reporting across incidents, reports, enforcement actions, and appeals, surfacing what's changing, why, and what to do about it
Monitor and develop member and vendor risk signals, and partner with cross-functional teams to define, validate, and refine them over time
Identify emerging harms early and size their potential impact before they scale
Lead root-cause analysis on significant incidents and recurring issues, closing the loop from finding to system change
Deliver clear, data-backed recommendations to Product, Policy, and Operations, and track whether they're adopted and effective
Translate complex risk findings into crisp narratives for leadership
Marketplace Integrity
Contribute to fraud and abuse detection through pattern and link analysis
Investigate referral and promo abuse and suspicious booking behavior
Partner with Product and Policy on mitigations that address root causes, not just individual cases
Required Experience
8+ years of experience in Trust & Safety, Risk, Integrity, Fraud, or Platform Governance
A track record of risk or trend analysis that changed product, policy, or operational decisions
Comfort working directly with data to find trends and build reporting (SQL or similar strongly preferred)
Experience owning or evolving T&S policies, enforcement standards, appeals, or QA/audit programs in a live enforcement environment
Experience with fraud, abuse, or platform misuse
Excellent written and verbal communication, including the ability to turn complex analysis into clear recommendations for executives
High judgment, comfort with ambiguity, and the ability to make principled tradeoffs
Preferred Experience
Experience in a marketplace, booking, or two-sided platform business
Hands-on experience with link analysis, network analysis, or fraud detection tooling
Experience building or co-owning QA or calibration programs for enforcement teams
Exposure to T&S regulatory environments
Trust & Safety isn't a compliance checkbox for us. It's foundational to the long-term health of our marketplace and the trust of everyone who uses it.
You'll build on a solid foundation and help move our risk understanding from reactive to anticipatory. That means making sure what we learn from every signal, incident, and appeal makes the platform safer. You'll have executive support, meaningful scope, and a direct line to the decisions that shape how we grow.
At Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection.
Our openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data.
Competitive cash compensation and equity
Comprehensive health benefits
Flexible time off, plus 12 paid holidays per year
21 credits per year to stay in Kindred homes
$4,000 annual travel stipend to help offset travel-related costs
Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco
Regular team and company offsites to connect, collaborate, and build together
A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry
A culture of high standards, feedback, and continual growth
We are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
","descriptionPlain":"Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank.\n\nKindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel.\n\nTo support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more.\n\nKindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined.\n\nWe’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful.\n\nYou can learn more about us in Forbes https://www.forbes.com/sites/francescawalton/2026/02/03/home-swap-startup-kindred-raises-125-million-in-fresh-funding-as-travelers-seek-creative-ways-to-save-money/ and The New York Times https://www.nytimes.com/2025/12/16/realestate/is-your-apartment-nice-enough-for-this-home-swapping-app.html.\n\n\n\n\nABOUT THE ROLE\n\nWe're looking for an analytically strong Trust & Safety professional to join our established T&S team and deepen how we understand, anticipate, and govern risk across our marketplace.\n\nYou'll be the person who turns signals into insight and insight into policy: spotting trends before they become incidents, diagnosing root causes, and making sure what we learn shows up in our policies, enforcement standards, and product decisions.\n\nThis role sits at the intersection of analysis and governance. Your time will be split between two core areas: owning the policies, standards, and quality systems that keep enforcement consistent, and building the risk intelligence that tells us where those policies need to go next. You'll also partner closely on marketplace integrity work, including fraud and abuse.\n\nIf you like digging into data to find the story, then making sure that story changes how a platform operates, this role is for you.\n\n\n\n\nRESPONSIBILITIES\n\nPolicy & Governance\n\n - Own Trust & Safety and integrity policies, including creation, iteration, versioning, and deprecation\n\n - Develop policy for emerging risks, informed by incident trends, regulatory developments, and industry practice\n\n - Define enforcement standards and decision frameworks that operations teams can apply consistently and confidently\n\n - Help shape and, over time, own our appeals framework as it takes form, using appeal outcomes as a signal of policy clarity and enforcement accuracy\n\n - Ensure policies are internally consistent, aligned with Terms of Service, and regularly reviewed against real-world incidents\n\n - Maintain a clear policy change log and governance process, documenting what changed, why, and how decisions were made\n\n - Co-own QA and calibration processes with Operations Enablement, and partner with them to ensure policy changes translate into training, workflows, and tooling\n\n\n\nRisk Intelligence & Insights\n\n - Own trend analysis and regular risk reporting across incidents, reports, enforcement actions, and appeals, surfacing what's changing, why, and what to do about it\n\n - Monitor and develop member and vendor risk signals, and partner with cross-functional teams to define, validate, and refine them over time\n\n - Identify emerging harms early and size their potential impact before they scale\n\n - Lead root-cause analysis on significant incidents and recurring issues, closing the loop from finding to system change\n\n - Deliver clear, data-backed recommendations to Product, Policy, and Operations, and track whether they're adopted and effective\n\n - Translate complex risk findings into crisp narratives for leadership\n\n\n\nMarketplace Integrity\n\n - Contribute to fraud and abuse detection through pattern and link analysis\n\n - Investigate referral and promo abuse and suspicious booking behavior\n\n - Partner with Product and Policy on mitigations that address root causes, not just individual cases\n\n\n\n\nWHAT WE'RE LOOKING FOR\n\nRequired Experience\n\n - 8+ years of experience in Trust & Safety, Risk, Integrity, Fraud, or Platform Governance\n\n - A track record of risk or trend analysis that changed product, policy, or operational decisions\n\n - Comfort working directly with data to find trends and build reporting (SQL or similar strongly preferred)\n\n - Experience owning or evolving T&S policies, enforcement standards, appeals, or QA/audit programs in a live enforcement environment\n\n - Experience with fraud, abuse, or platform misuse\n\n - Excellent written and verbal communication, including the ability to turn complex analysis into clear recommendations for executives\n\n - High judgment, comfort with ambiguity, and the ability to make principled tradeoffs\n\n\n\nPreferred Experience\n\n - Experience in a marketplace, booking, or two-sided platform business\n\n - Hands-on experience with link analysis, network analysis, or fraud detection tooling\n\n - Experience building or co-owning QA or calibration programs for enforcement teams\n\n - Exposure to T&S regulatory environments\n\n\n\n\nWHY THIS ROLE MATTERS\n\nTrust & Safety isn't a compliance checkbox for us. It's foundational to the long-term health of our marketplace and the trust of everyone who uses it.\n\nYou'll build on a solid foundation and help move our risk understanding from reactive to anticipatory. That means making sure what we learn from every signal, incident, and appeal makes the platform safer. You'll have executive support, meaningful scope, and a direct line to the decisions that shape how we grow.\n\n\n\n\nOUR BENEFITS\n\nAt Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection.\n\nOur openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data.\n\n - Competitive cash compensation and equity\n\n - Comprehensive health benefits\n\n - Flexible time off, plus 12 paid holidays per year\n\n - 21 credits per year to stay in Kindred homes\n\n - $4,000 annual travel stipend to help offset travel-related costs\n\n - Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco\n\n - Regular team and company offsites to connect, collaborate, and build together\n\n - A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry\n\n - A culture of high standards, feedback, and continual growth\n\nWe are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.","compensation":{"compensationTierSummary":"$115K – $165K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$115K - $165K","compensationTiers":[{"id":"7c178872-5655-4806-b50c-80111eda5669","tierSummary":"$135K – $165K • Offers Equity","title":"Zone A (SF/NYC/Seattle)","additionalInformation":null,"components":[{"id":"ca257aab-368e-4a21-81e8-f7ce5431bbda","summary":"$135K – $165K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":135000,"maxValue":165000},{"id":"2fdbf569-6001-4ae6-86bd-d0b517f9fdee","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"c2342ec3-b756-42ce-a645-9ea6067ef917","tierSummary":"$115K – $140K • Offers Equity","title":"Zone B (US Other)","additionalInformation":null,"components":[{"id":"82a3c815-5f21-44f7-bc0f-8403fc84b8c3","summary":"$115K – $140K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":115000,"maxValue":140000},{"id":"7d3e956c-c5bc-4eec-b63f-2d9959622ecc","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"minValue":115000,"maxValue":165000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}}],"apiVersion":"1"}