Kit is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
We’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful.
You'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers.
This is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.
You'll report to Katie Swett Miller, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.
First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack.
First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely.
First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals.
First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.
Skills
Data-informed decision making and quantitative analysis
Strong product judgment and prioritization
Systems thinking and building for scale
Deep collaboration with design on craft and visual quality
Cross-functional influence and collaboration
Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product
Clear written and verbal communication
Bonus if you have Publishing or content creation expertise
Experiences
6-9+ years in product management with significant ownership of a core, revenue-driving product area.
Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces.
Deep experience with content creation online
Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish
Traits
High ownership and autonomy in ambiguous environments
Comfort balancing short-term wins with long-term vision
Systems thinker who builds foundations, not just features
Low ego, strong collaborator who influences without authority
Intellectually curious with a bias toward learning
Clear communicator who can articulate strategy, tradeoffs, results at multiple levels
Customer-focused while maintaining business discipline
Strong taste and attention to craft - cares about how things look and feel, not just whether they function
Seeking highly structured environments with predetermined solutions
Preferring tactics over systems thinking
Needing extensive direction to identify opportunities
Discomfort with setting goals and measuring outcomes and work against them
Difficulty distinguishing signal from noise in ambiguous situations
Indifference to visual/craft quality or treating design as an afterthought
We're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.
Kit equity
401k with a 5% match
We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
$2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
Individual learning + development budget ($3,500/year)
Gender affirming benefits
Childcare benefit up to $3,000 annually through JOON
Twenty (20) days of paid time off during each year of employment
Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
Ten (10) paid holidays a year
Two weeks of paid sick time each year, including mental health + well being days
Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
Four-week, paid sabbatical after five years with the team
Fantastic in-person or virtual retreats with the team twice a year
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
A phone screen with our recruiter (30 min)
Hiring manager interview (45 min)
Take-home assignment
Panel interview with cross functional stakeholders (60 min)
Final interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
","descriptionPlain":"Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. \n\nMore importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.\n\nWe are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful.\n\nYou'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers.\n\nThis is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.\n\n \n\n\nYOUR SUPPORT SYSTEM\n\nYou'll report to Katie Swett Miller https://www.linkedin.com/in/katieswett/, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.\n\n \n\n\nWHAT YOU'LL DO\n\n - First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack.\n\n - First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely.\n\n - First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals.\n\n - First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.\n\n \n \n\n\nWHAT WILL S.E.T. YOU UP FOR SUCCESS\n\n \n\nSkills\n\n - Data-informed decision making and quantitative analysis\n\n - Strong product judgment and prioritization\n\n - Systems thinking and building for scale\n\n - Deep collaboration with design on craft and visual quality\n\n - Cross-functional influence and collaboration\n\n - Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product\n\n - Clear written and verbal communication\n\n - Bonus if you have Publishing or content creation expertise\n\nExperiences\n\n - 6-9+ years in product management with significant ownership of a core, revenue-driving product area.\n\n - Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces.\n\n - Deep experience with content creation online\n\n - Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish\n\nTraits\n\n - High ownership and autonomy in ambiguous environments\n\n - Comfort balancing short-term wins with long-term vision\n\n - Systems thinker who builds foundations, not just features\n\n - Low ego, strong collaborator who influences without authority\n\n - Intellectually curious with a bias toward learning\n\n - Clear communicator who can articulate strategy, tradeoffs, results at multiple levels\n\n - Customer-focused while maintaining business discipline\n\n - Strong taste and attention to craft - cares about how things look and feel, not just whether they function\n\n \n\n\nWHAT WON'T SET YOU UP FOR SUCCESS\n\n - Seeking highly structured environments with predetermined solutions\n\n - Preferring tactics over systems thinking\n\n - Needing extensive direction to identify opportunities\n\n - Discomfort with setting goals and measuring outcomes and work against them\n\n - Difficulty distinguishing signal from noise in ambiguous situations\n\n - Indifference to visual/craft quality or treating design as an afterthought\n\n \n\n\nWORKING HOURS AND LOCATION\n\nWe're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.\n\n \n\n\nCOMPENSATION + PERKS + BENEFITS\n\nKit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.\n\n \n\n\nPERKS + BENEFITS INCLUDE:\n\n - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/\n\n - Kit equity\n\n - 401k with a 5% match\n\n - We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna\n\n - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget\n\n - Individual learning + development budget ($3,500/year)\n\n - Gender affirming benefits\n\n - Childcare benefit up to $3,000 annually through JOON\n\n - Twenty (20) days of paid time off during each year of employment\n\n - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work\n\n - Ten (10) paid holidays a year\n\n - Two weeks of paid sick time each year, including mental health + well being days\n\n - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year\n\n - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months\n\n - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period\n\n - Four-week, paid sabbatical after five years with the team\n\n - Fantastic in-person or virtual retreats with the team twice a year\n\n \n\n\nHOW TO APPLY\n\nWe usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:\n\n 1. A phone screen with our recruiter (30 min)\n\n 2. Hiring manager interview (45 min)\n\n 3. Take-home assignment \n\n 4. Panel interview with cross functional stakeholders (60 min)\n\n 5. Final interview (60 min)\n\n \n\nWe’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.\n\n\n\nKit is an equal opportunity employer\n\nWe value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. \n\nWe’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.\n\nKit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits."},{"id":"64e002a3-ef82-45bf-a9f5-fbdb945c7326","title":"Senior Product Manager","department":"Product & Design","team":"Product & Design","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-08-21T20:23:16.343+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/kit/64e002a3-ef82-45bf-a9f5-fbdb945c7326","applyUrl":"https://jobs.ashbyhq.com/kit/64e002a3-ef82-45bf-a9f5-fbdb945c7326/application","descriptionHtml":"Kit is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
We’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful.
You'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers.
This is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.
You'll report to Katie Swett Miller, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.
First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack.
First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely.
First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals.
First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.
Skills
Data-informed decision making and quantitative analysis
Strong product judgment and prioritization
Systems thinking and building for scale
Deep collaboration with design on craft and visual quality
Cross-functional influence and collaboration
Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product
Clear written and verbal communication
Bonus if you have Publishing or content creation expertise
Experiences
6-9+ years in product management with significant ownership of a core, revenue-driving product area.
Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces.
Deep experience with content creation online
Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish
Traits
High ownership and autonomy in ambiguous environments
Comfort balancing short-term wins with long-term vision
Systems thinker who builds foundations, not just features
Low ego, strong collaborator who influences without authority
Intellectually curious with a bias toward learning
Clear communicator who can articulate strategy, tradeoffs, results at multiple levels
Customer-focused while maintaining business discipline
Strong taste and attention to craft - cares about how things look and feel, not just whether they function
Seeking highly structured environments with predetermined solutions
Preferring tactics over systems thinking
Needing extensive direction to identify opportunities
Discomfort with setting goals and measuring outcomes and work against them
Difficulty distinguishing signal from noise in ambiguous situations
Indifference to visual/craft quality or treating design as an afterthought
We're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.
Kit equity
401k with a 5% match
We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
$2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
Individual learning + development budget ($3,500/year)
Gender affirming benefits
Childcare benefit up to $3,000 annually through JOON
Twenty (20) days of paid time off during each year of employment
Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
Ten (10) paid holidays a year
Two weeks of paid sick time each year, including mental health + well being days
Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
Four-week, paid sabbatical after five years with the team
Fantastic in-person or virtual retreats with the team twice a year
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
A phone screen with our recruiter (30 min)
Hiring manager interview (45 min)
Take-home assignment
Panel interview with cross functional stakeholders (60 min)
Final interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
","descriptionPlain":"Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. \n\nMore importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.\n\nWe are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful.\n\nYou'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers.\n\nThis is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.\n\n \n\n\nYOUR SUPPORT SYSTEM\n\nYou'll report to Katie Swett Miller https://www.linkedin.com/in/katieswett/, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.\n\n \n\n\nWHAT YOU'LL DO\n\n - First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack.\n\n - First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely.\n\n - First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals.\n\n - First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.\n\n \n \n\n\nWHAT WILL S.E.T. YOU UP FOR SUCCESS\n\n \n\nSkills\n\n - Data-informed decision making and quantitative analysis\n\n - Strong product judgment and prioritization\n\n - Systems thinking and building for scale\n\n - Deep collaboration with design on craft and visual quality\n\n - Cross-functional influence and collaboration\n\n - Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product\n\n - Clear written and verbal communication\n\n - Bonus if you have Publishing or content creation expertise\n\nExperiences\n\n - 6-9+ years in product management with significant ownership of a core, revenue-driving product area.\n\n - Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces.\n\n - Deep experience with content creation online\n\n - Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish\n\nTraits\n\n - High ownership and autonomy in ambiguous environments\n\n - Comfort balancing short-term wins with long-term vision\n\n - Systems thinker who builds foundations, not just features\n\n - Low ego, strong collaborator who influences without authority\n\n - Intellectually curious with a bias toward learning\n\n - Clear communicator who can articulate strategy, tradeoffs, results at multiple levels\n\n - Customer-focused while maintaining business discipline\n\n - Strong taste and attention to craft - cares about how things look and feel, not just whether they function\n\n \n\n\nWHAT WON'T SET YOU UP FOR SUCCESS\n\n - Seeking highly structured environments with predetermined solutions\n\n - Preferring tactics over systems thinking\n\n - Needing extensive direction to identify opportunities\n\n - Discomfort with setting goals and measuring outcomes and work against them\n\n - Difficulty distinguishing signal from noise in ambiguous situations\n\n - Indifference to visual/craft quality or treating design as an afterthought\n\n \n\n\nWORKING HOURS AND LOCATION\n\nWe're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.\n\n\n\n\nCOMPENSATION + PERKS + BENEFITS\n\nKit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.\n\n \n\n\nPERKS + BENEFITS INCLUDE:\n\n - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/\n\n - Kit equity\n\n - 401k with a 5% match\n\n - We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna\n\n - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget\n\n - Individual learning + development budget ($3,500/year)\n\n - Gender affirming benefits\n\n - Childcare benefit up to $3,000 annually through JOON\n\n - Twenty (20) days of paid time off during each year of employment\n\n - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work\n\n - Ten (10) paid holidays a year\n\n - Two weeks of paid sick time each year, including mental health + well being days\n\n - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year\n\n - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months\n\n - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period\n\n - Four-week, paid sabbatical after five years with the team\n\n - Fantastic in-person or virtual retreats with the team twice a year\n\n \n\n\nHOW TO APPLY\n\nWe usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:\n\n 1. A phone screen with our recruiter (30 min)\n\n 2. Hiring manager interview (45 min)\n\n 3. Take-home assignment \n\n 4. Panel interview with cross functional stakeholders (60 min)\n\n 5. Final interview (60 min)\n\n \n\nWe’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.\n\n\n\nKit is an equal opportunity employer\n\nWe value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. \n\nWe’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.\n\nKit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits."},{"id":"19a751d4-92ba-45e3-b32d-a6bde5adfa69","title":"Kit Studios Manager - Chicago (On-site)","department":"Growth","team":"Kit Studios","employmentType":"PartTime","location":"Chicago, Illinois","secondaryLocations":[],"publishedAt":"2026-09-02T21:34:49.287+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":null,"jobUrl":"https://jobs.ashbyhq.com/kit/19a751d4-92ba-45e3-b32d-a6bde5adfa69","applyUrl":"https://jobs.ashbyhq.com/kit/19a751d4-92ba-45e3-b32d-a6bde5adfa69/application","descriptionHtml":"Kit is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
Kit Studios is Kit's in-house creator studio space where creators can record high-quality podcasts and video content in a professional production environment, free for creators on our Creator and Creator Pro plans. We're rebuilding Kit Studios Chicago, and we need someone to be its heartbeat. This role is about building community, creating memorable creator experiences, and becoming a trusted face of Kit in the Chicago creator scene.
As a Kit Studios Manager, you'll manage the studio—greeting creators, running the space, and making sure every visit feels welcoming and professional. But the real work happens in the relationships you build: getting to know creators, understanding what they're working on, connecting them to Kit's tools and community, and identifying opportunities to pass along to our sales team.
This role is a great fit if you're a creator, excited about the creator economy, love making others feel seen and supported, and get excited about rolling up your sleeves to create content alongside creators in the studio. Ideally, you're already embedded in the Chicago creator economy yourself — a passive or part-time creator, or someone deeply connected to that community — so you already speak the language of the people you're bringing into the studio.
You'll report to Haley Janicek, Head of Creator Community at Kit.
You'll work closely with Kit Studios team members in Boise and New York, Sales when you identify strong creator leads, and cross-functional partners in marketing, support, and operations. You'll have regular access to Haley and the team, but you'll also be trusted to build relationships and make decisions independently.
You sit at the mid-funnel: Marketing owns top-of-funnel acquisition, Sales closes the deal, and you're the connective tissue in between — responsible for surfacing and tracking qualified leads from studio visits and handing them off cleanly to sales.
First Week: Meet Haley, the Kit Studios team, and key stakeholders across sales and marketing. Learn the booking system and day-of logistics, connect with other Kit Studios coordinators to understand what great creator experiences look like, and start connecting with the Chicago creator community. Get access to Customer.io and start learning how Kit Studios uses it to track regional utilization and reach Chicago-area customers. Start learning our internal systems and tools — Notion, Slack, Claude, Kit.com, etc. Get oriented on the studio's physical space — including day-to-day tidiness expectations and who to contact for building and vendor issues. Familiarize yourself with the studio equipment — Shure, ATEM, Rode, etc.
First Month: Manage the Chicago studio independently, including creator greetings, bookings, basic technical troubleshooting, studio organization, and vendor coordination. This also includes light studio upkeep, such as tidying common areas, taking out trash, and coordinating cleaning or maintenance as needed. Serve as Kit’s primary POC with building management and own management of the internal booking system, including direct communication with everyone who books. Build relationships with creators who visit by learning about their work, challenges, and goals. Identify creators who may benefit from Creator Pro or a deeper partnership and connect them with Sales. Drive studio awareness and utilization by sending Customer.io campaigns and encouraging customers to use the studio for training, recording, and events. Own the goal of reaching 120 bookable sessions per month by the end of 2026. Capture photo and video content at the studio and become comfortable appearing on camera to help market Kit Studios Chicago and Kit more broadly.
First Six Months: Be known as a go-to person in the Chicago creator community. Consistently deliver excellent in-studio experiences that result in strong NPS scores and testimonials. Build authentic relationships that lead to natural conversations about Kit's tools and value. Host or participate in creator events, meetups, or community-building activities in Chicago that align with our company goals. Identify and funnel qualified creator leads to the sales teams. Keep the Chicago studio running smoothly—managing bookings, supplies, equipment, and day-to-day logistics. Be on pace to hit our year-end target of 120 bookable sessions a month. Know the Kit customers with 10k+ subscribers within the Chicago radius — who they are, what they create, and how to bring them into the studio. Be fully established as the point person for studio vendors and building management — resolving facilities issues (HVAC, maintenance, etc.) and holding the building accountable to what it's responsible for under our lease. Support the continued build-out of the Chicago studio now that we've taken over the full space. Explore additional ways to drive utilization and revenue — for example, listing the space on Peerspace when it's not booked by creators.
First Year: Be the face of Kit Studios in Chicago and build a thriving creator community around the studio—people who come back, refer friends, and become advocates. Drive meaningful creator engagement that leads to testimonials, case studies, and organic growth. Shape how Kit shows up in the Chicago creator scene as we continue to grow. Have a track record of curating studio events and content based on what you've learned about the Chicago creator audience. Be working toward 100% of Kit customers within the designated Chicago radius having experienced the studio for training, recording, or an event
Skills
Strong relationship-building and community development skills—you know how to make people feel genuinely welcome and valued
Natural conversational selling ability—you can spot opportunities and introduce ideas without being pushy
Excellent hospitality instincts—you create environments where people want to return
Comfortable with tools like Google Calendar, Slack, and booking platforms
Clear, warm communication in person and in writing
Good judgment about when someone's a fit for deeper Kit engagement and when to loop in the sales team
Hands-on experience operating studio recording equipment — Rode mics, Shure headphones, ATEM Mini switchers, teleprompters, and similar standard podcast/video gear. You should be able to run the room independently from day one, not ramp up into it.
Familiarity with Customer.io (or comparable email/CRM tools) — comfortable building and sending campaigns to a defined customer list
Comfortable on camera and capturing content — you're a natural at creating and appearing in content that markets the studio
Comfortable liaising with vendors and building management to get facilities issues resolved
Experiences
2+ years in community building, hospitality, event coordination, customer-facing roles, or creator-facing work
Experience building relationships that lead to business opportunities (doesn't have to be formal sales)
Bonus: background in content creation, podcasting, or working with creators
Bonus: experience launching or managing a new space, program, or community from scratch
Bonus: deep ties to the Chicago creator community
Ideally embedded in the Chicago creator economy — a passive or part-time creator yourself, or someone with genuine standing in that community
Traits
Genuinely excited about creators and the creator economy—you believe in what they're building
Warm, approachable, and energized by meeting new people
You listen well and remember details about people and their work
Comfortable working independently and building something new without a playbook
You take initiative and ownership—you don't wait to be told what to do
You care about the details that make experiences feel special
Comfortable spotting opportunities and having natural conversations about how Kit can help
Preference for purely remote work—this role requires in-person presence in the Chicago studio
Discomfort with relationship-building or community-facing work
Preferring highly structured roles with established processes. This role requires comfort building systems and making decisions independently
Approaching creator relationships transactionally rather than authentically
Preferring behind-the-scenes work over face-to-face interaction
Discomfort being on camera or reluctance to create content
Kit Studios Chicago is located downtown, on Goose Island. You'll work on-site approximately 25 hours per week (specific days/hours will be determined based on booking volume and community needs). Hours spent supporting studio events may fall outside the standard 25 weekly operating hours and will be scheduled and compensated in addition to them.
Kit has standardized pay based on position, no matter where you live. For this role, we're hiring at our level 2 ($40 per hour). Level is determined based on experience and our interview process.
401k with a 5% match
Five (5) days of paid time off during each year of employment
Ten (10) paid holidays a year
Forty (40) hours of paid sick time each year, including mental health + well being days
Twelve (12) part-time weeks (240 hours) paid parental leave and flexible scheduling in your child’s first year
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
A phone screen with our recruiter (30 min)
Hiring manager interview (45 min)
Take-home assignment
Panel interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
","descriptionPlain":"Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. \n\nMore importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.\n\nWe are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.\n\n\n\n\nTHE ROLE\n\nKit Studios is Kit's in-house creator studio space where creators can record high-quality podcasts and video content in a professional production environment, free for creators on our Creator and Creator Pro plans. We're rebuilding Kit Studios Chicago, and we need someone to be its heartbeat. This role is about building community, creating memorable creator experiences, and becoming a trusted face of Kit in the Chicago creator scene.\n\nAs a Kit Studios Manager, you'll manage the studio—greeting creators, running the space, and making sure every visit feels welcoming and professional. But the real work happens in the relationships you build: getting to know creators, understanding what they're working on, connecting them to Kit's tools and community, and identifying opportunities to pass along to our sales team.\n\nThis role is a great fit if you're a creator, excited about the creator economy, love making others feel seen and supported, and get excited about rolling up your sleeves to create content alongside creators in the studio. Ideally, you're already embedded in the Chicago creator economy yourself — a passive or part-time creator, or someone deeply connected to that community — so you already speak the language of the people you're bringing into the studio.\n\n \n\n\nYOUR SUPPORT SYSTEM\n\nYou'll report to Haley Janicek https://www.linkedin.com/in/haley-janicek/, Head of Creator Community at Kit.\n\nYou'll work closely with Kit Studios team members in Boise and New York, Sales when you identify strong creator leads, and cross-functional partners in marketing, support, and operations. You'll have regular access to Haley and the team, but you'll also be trusted to build relationships and make decisions independently.\n\nYou sit at the mid-funnel: Marketing owns top-of-funnel acquisition, Sales closes the deal, and you're the connective tissue in between — responsible for surfacing and tracking qualified leads from studio visits and handing them off cleanly to sales.\n\n \n\n\nWHAT YOU'LL DO\n\n - First Week: Meet Haley, the Kit Studios team, and key stakeholders across sales and marketing. Learn the booking system and day-of logistics, connect with other Kit Studios coordinators to understand what great creator experiences look like, and start connecting with the Chicago creator community. Get access to Customer.io http://Customer.io and start learning how Kit Studios uses it to track regional utilization and reach Chicago-area customers. Start learning our internal systems and tools — Notion, Slack, Claude, Kit.com http://Kit.com, etc. Get oriented on the studio's physical space — including day-to-day tidiness expectations and who to contact for building and vendor issues. Familiarize yourself with the studio equipment — Shure, ATEM, Rode, etc.\n\n - First Month: Manage the Chicago studio independently, including creator greetings, bookings, basic technical troubleshooting, studio organization, and vendor coordination. This also includes light studio upkeep, such as tidying common areas, taking out trash, and coordinating cleaning or maintenance as needed. Serve as Kit’s primary POC with building management and own management of the internal booking system, including direct communication with everyone who books. Build relationships with creators who visit by learning about their work, challenges, and goals. Identify creators who may benefit from Creator Pro https://kit.com/pricing or a deeper partnership and connect them with Sales. Drive studio awareness and utilization by sending Customer.io http://Customer.io campaigns and encouraging customers to use the studio for training, recording, and events. Own the goal of reaching 120 bookable sessions per month by the end of 2026. Capture photo and video content at the studio and become comfortable appearing on camera to help market Kit Studios Chicago and Kit more broadly.\n\n - First Six Months: Be known as a go-to person in the Chicago creator community. Consistently deliver excellent in-studio experiences that result in strong NPS scores and testimonials. Build authentic relationships that lead to natural conversations about Kit's tools and value. Host or participate in creator events, meetups, or community-building activities in Chicago that align with our company goals. Identify and funnel qualified creator leads to the sales teams. Keep the Chicago studio running smoothly—managing bookings, supplies, equipment, and day-to-day logistics. Be on pace to hit our year-end target of 120 bookable sessions a month. Know the Kit customers with 10k+ subscribers within the Chicago radius — who they are, what they create, and how to bring them into the studio. Be fully established as the point person for studio vendors and building management — resolving facilities issues (HVAC, maintenance, etc.) and holding the building accountable to what it's responsible for under our lease. Support the continued build-out of the Chicago studio now that we've taken over the full space. Explore additional ways to drive utilization and revenue — for example, listing the space on Peerspace when it's not booked by creators.\n\n - First Year: Be the face of Kit Studios in Chicago and build a thriving creator community around the studio—people who come back, refer friends, and become advocates. Drive meaningful creator engagement that leads to testimonials, case studies, and organic growth. Shape how Kit shows up in the Chicago creator scene as we continue to grow. Have a track record of curating studio events and content based on what you've learned about the Chicago creator audience. Be working toward 100% of Kit customers within the designated Chicago radius having experienced the studio for training, recording, or an event\n\n \n \n\n\nWHAT WILL S.E.T. YOU UP FOR SUCCESS\n\n \n\nSkills\n\n - Strong relationship-building and community development skills—you know how to make people feel genuinely welcome and valued\n\n - Natural conversational selling ability—you can spot opportunities and introduce ideas without being pushy\n\n - Excellent hospitality instincts—you create environments where people want to return\n\n - Comfortable with tools like Google Calendar, Slack, and booking platforms\n\n - Clear, warm communication in person and in writing\n\n - Good judgment about when someone's a fit for deeper Kit engagement and when to loop in the sales team\n\n - Hands-on experience operating studio recording equipment — Rode mics, Shure headphones, ATEM Mini switchers, teleprompters, and similar standard podcast/video gear. You should be able to run the room independently from day one, not ramp up into it.\n\n - Familiarity with Customer.io http://Customer.io (or comparable email/CRM tools) — comfortable building and sending campaigns to a defined customer list\n\n - Comfortable on camera and capturing content — you're a natural at creating and appearing in content that markets the studio\n\n - Comfortable liaising with vendors and building management to get facilities issues resolved\n\nExperiences\n\n - 2+ years in community building, hospitality, event coordination, customer-facing roles, or creator-facing work\n\n - Experience building relationships that lead to business opportunities (doesn't have to be formal sales)\n\n - Bonus: background in content creation, podcasting, or working with creators\n\n - Bonus: experience launching or managing a new space, program, or community from scratch\n\n - Bonus: deep ties to the Chicago creator community\n\n - Ideally embedded in the Chicago creator economy — a passive or part-time creator yourself, or someone with genuine standing in that community\n\nTraits\n\n - Genuinely excited about creators and the creator economy—you believe in what they're building\n\n - Warm, approachable, and energized by meeting new people\n\n - You listen well and remember details about people and their work\n\n - Comfortable working independently and building something new without a playbook\n\n - You take initiative and ownership—you don't wait to be told what to do\n\n - You care about the details that make experiences feel special\n\n - Comfortable spotting opportunities and having natural conversations about how Kit can help\n\n \n\n\nWHAT WON'T SET YOU UP FOR SUCCESS\n\n - Preference for purely remote work—this role requires in-person presence in the Chicago studio\n\n - Discomfort with relationship-building or community-facing work\n\n - Preferring highly structured roles with established processes. This role requires comfort building systems and making decisions independently\n\n - Approaching creator relationships transactionally rather than authentically\n\n - Preferring behind-the-scenes work over face-to-face interaction\n\n - Discomfort being on camera or reluctance to create content\n\n \n\n\nWORKING HOURS AND LOCATION\n\nKit Studios Chicago is located downtown, on Goose Island. You'll work on-site approximately 25 hours per week (specific days/hours will be determined based on booking volume and community needs). Hours spent supporting studio events may fall outside the standard 25 weekly operating hours and will be scheduled and compensated in addition to them.\n\n \n\n\nCOMPENSATION + PERKS + BENEFITS\n\nKit has standardized pay based on position, no matter where you live. For this role, we're hiring at our level 2 ($40 per hour). Level is determined based on experience and our interview process.\n\n \n\n\nPERKS + BENEFITS INCLUDE:\n\n - 401k with a 5% match\n\n - Five (5) days of paid time off during each year of employment\n\n - Ten (10) paid holidays a year\n\n - Forty (40) hours of paid sick time each year, including mental health + well being days\n\n - Twelve (12) part-time weeks (240 hours) paid parental leave and flexible scheduling in your child’s first year\n\n\n\n\nHOW TO APPLY\n\nWe usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:\n\n 1. A phone screen with our recruiter (30 min)\n\n 2. Hiring manager interview (45 min)\n\n 3. Take-home assignment\n\n 4. Panel interview (60 min)\n\n \n\nWe’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.\n\n\n\nKit is an equal opportunity employer\n\nWe value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. \n\nWe’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.\n\nKit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits."},{"id":"c3a68331-f3ef-4fd5-8151-ae269179cdc7","title":"Senior Product Manager - Content Creation","department":"Product & Design","team":"Product & Design","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-01T00:42:11.479+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/kit/c3a68331-f3ef-4fd5-8151-ae269179cdc7","applyUrl":"https://jobs.ashbyhq.com/kit/c3a68331-f3ef-4fd5-8151-ae269179cdc7/application","descriptionHtml":"Kit is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
We’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful.
You'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers.
This is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.
You'll report to Katie Swett Miller, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.
First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack.
First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely.
First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals.
First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.
Skills
Data-informed decision making and quantitative analysis
Strong product judgment and prioritization
Systems thinking and building for scale
Deep collaboration with design on craft and visual quality
Cross-functional influence and collaboration
Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product
Clear written and verbal communication
Bonus if you have Publishing or content creation expertise
Experiences
6-9+ years in product management with significant ownership of a core, revenue-driving product area.
Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces.
Deep experience with content creation online
Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish
Traits
High ownership and autonomy in ambiguous environments
Comfort balancing short-term wins with long-term vision
Systems thinker who builds foundations, not just features
Low ego, strong collaborator who influences without authority
Intellectually curious with a bias toward learning
Clear communicator who can articulate strategy, tradeoffs, results at multiple levels
Customer-focused while maintaining business discipline
Strong taste and attention to craft - cares about how things look and feel, not just whether they function
Seeking highly structured environments with predetermined solutions
Preferring tactics over systems thinking
Needing extensive direction to identify opportunities
Discomfort with setting goals and measuring outcomes and work against them
Difficulty distinguishing signal from noise in ambiguous situations
Indifference to visual/craft quality or treating design as an afterthought
We're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.
Kit equity
401k with a 5% match
We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
$2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
Individual learning + development budget ($3,500/year)
Gender affirming benefits
Childcare benefit up to $3,000 annually through JOON
Twenty (20) days of paid time off during each year of employment
Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
Ten (10) paid holidays a year
Two weeks of paid sick time each year, including mental health + well being days
Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
Four-week, paid sabbatical after five years with the team
Fantastic in-person or virtual retreats with the team twice a year
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
A phone screen with our recruiter (30 min)
Hiring manager interview (45 min)
Take-home assignment
Panel interview with cross functional stakeholders (60 min)
Final interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
","descriptionPlain":"Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. \n\nMore importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.\n\nWe are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful.\n\nYou'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers.\n\nThis is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.\n\n \n\n\nYOUR SUPPORT SYSTEM\n\nYou'll report to Katie Swett Miller https://www.linkedin.com/in/katieswett/, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.\n\n \n\n\nWHAT YOU'LL DO\n\n - First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack.\n\n - First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely.\n\n - First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals.\n\n - First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.\n\n \n \n\n\nWHAT WILL S.E.T. YOU UP FOR SUCCESS\n\n \n\nSkills\n\n - Data-informed decision making and quantitative analysis\n\n - Strong product judgment and prioritization\n\n - Systems thinking and building for scale\n\n - Deep collaboration with design on craft and visual quality\n\n - Cross-functional influence and collaboration\n\n - Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product\n\n - Clear written and verbal communication\n\n - Bonus if you have Publishing or content creation expertise\n\nExperiences\n\n - 6-9+ years in product management with significant ownership of a core, revenue-driving product area.\n\n - Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces.\n\n - Deep experience with content creation online\n\n - Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish\n\nTraits\n\n - High ownership and autonomy in ambiguous environments\n\n - Comfort balancing short-term wins with long-term vision\n\n - Systems thinker who builds foundations, not just features\n\n - Low ego, strong collaborator who influences without authority\n\n - Intellectually curious with a bias toward learning\n\n - Clear communicator who can articulate strategy, tradeoffs, results at multiple levels\n\n - Customer-focused while maintaining business discipline\n\n - Strong taste and attention to craft - cares about how things look and feel, not just whether they function\n\n \n\n\nWHAT WON'T SET YOU UP FOR SUCCESS\n\n - Seeking highly structured environments with predetermined solutions\n\n - Preferring tactics over systems thinking\n\n - Needing extensive direction to identify opportunities\n\n - Discomfort with setting goals and measuring outcomes and work against them\n\n - Difficulty distinguishing signal from noise in ambiguous situations\n\n - Indifference to visual/craft quality or treating design as an afterthought\n\n \n\n\nWORKING HOURS AND LOCATION\n\nWe're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.\n\n \n\n\nCOMPENSATION + PERKS + BENEFITS\n\nKit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.\n\n \n\n\nPERKS + BENEFITS INCLUDE:\n\n - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/\n\n - Kit equity\n\n - 401k with a 5% match\n\n - We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna\n\n - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget\n\n - Individual learning + development budget ($3,500/year)\n\n - Gender affirming benefits\n\n - Childcare benefit up to $3,000 annually through JOON\n\n - Twenty (20) days of paid time off during each year of employment\n\n - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work\n\n - Ten (10) paid holidays a year\n\n - Two weeks of paid sick time each year, including mental health + well being days\n\n - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year\n\n - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months\n\n - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period\n\n - Four-week, paid sabbatical after five years with the team\n\n - Fantastic in-person or virtual retreats with the team twice a year\n\n \n\n\nHOW TO APPLY\n\nWe usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:\n\n 1. A phone screen with our recruiter (30 min)\n\n 2. Hiring manager interview (45 min)\n\n 3. Take-home assignment \n\n 4. Panel interview with cross functional stakeholders (60 min)\n\n 5. Final interview (60 min)\n\n \n\nWe’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.\n\n\n\nKit is an equal opportunity employer\n\nWe value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. \n\nWe’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.\n\nKit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits."},{"id":"2b4158e2-47c0-4570-863a-c23b5b8cad09","title":"Senior Product Manager - Email & Publishing Tools","department":"Product & Design","team":"Product & Design","employmentType":"FullTime","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-01T00:42:26.244+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/kit/2b4158e2-47c0-4570-863a-c23b5b8cad09","applyUrl":"https://jobs.ashbyhq.com/kit/2b4158e2-47c0-4570-863a-c23b5b8cad09/application","descriptionHtml":"Kit is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
We’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful.
You'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers.
This is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.
You'll report to Katie Swett Miller, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.
First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack.
First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely.
First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals.
First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.
Skills
Data-informed decision making and quantitative analysis
Strong product judgment and prioritization
Systems thinking and building for scale
Deep collaboration with design on craft and visual quality
Cross-functional influence and collaboration
Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product
Clear written and verbal communication
Bonus if you have Publishing or content creation expertise
Experiences
6-9+ years in product management with significant ownership of a core, revenue-driving product area.
Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces.
Deep experience with content creation online
Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish
Traits
High ownership and autonomy in ambiguous environments
Comfort balancing short-term wins with long-term vision
Systems thinker who builds foundations, not just features
Low ego, strong collaborator who influences without authority
Intellectually curious with a bias toward learning
Clear communicator who can articulate strategy, tradeoffs, results at multiple levels
Customer-focused while maintaining business discipline
Strong taste and attention to craft - cares about how things look and feel, not just whether they function
Seeking highly structured environments with predetermined solutions
Preferring tactics over systems thinking
Needing extensive direction to identify opportunities
Discomfort with setting goals and measuring outcomes and work against them
Difficulty distinguishing signal from noise in ambiguous situations
Indifference to visual/craft quality or treating design as an afterthought
We're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.
Kit equity
401k with a 5% match
We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
$2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
Individual learning + development budget ($3,500/year)
Gender affirming benefits
Childcare benefit up to $3,000 annually through JOON
Twenty (20) days of paid time off during each year of employment
Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
Ten (10) paid holidays a year
Two weeks of paid sick time each year, including mental health + well being days
Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
Four-week, paid sabbatical after five years with the team
Fantastic in-person or virtual retreats with the team twice a year
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
A phone screen with our recruiter (30 min)
Hiring manager interview (45 min)
Take-home assignment
Panel interview with cross functional stakeholders (60 min)
Final interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
","descriptionPlain":"Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. \n\nMore importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.\n\nWe are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.\n\n\n\n\nTHE ROLE\n\nWe’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful.\n\nYou'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers.\n\nThis is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.\n\n \n\n\nYOUR SUPPORT SYSTEM\n\nYou'll report to Katie Swett Miller https://www.linkedin.com/in/katieswett/, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.\n\n \n\n\nWHAT YOU'LL DO\n\n - First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack.\n\n - First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely.\n\n - First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals.\n\n - First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.\n\n \n \n\n\nWHAT WILL S.E.T. YOU UP FOR SUCCESS\n\n \n\nSkills\n\n - Data-informed decision making and quantitative analysis\n\n - Strong product judgment and prioritization\n\n - Systems thinking and building for scale\n\n - Deep collaboration with design on craft and visual quality\n\n - Cross-functional influence and collaboration\n\n - Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product\n\n - Clear written and verbal communication\n\n - Bonus if you have Publishing or content creation expertise\n\nExperiences\n\n - 6-9+ years in product management with significant ownership of a core, revenue-driving product area.\n\n - Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces.\n\n - Deep experience with content creation online\n\n - Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish\n\nTraits\n\n - High ownership and autonomy in ambiguous environments\n\n - Comfort balancing short-term wins with long-term vision\n\n - Systems thinker who builds foundations, not just features\n\n - Low ego, strong collaborator who influences without authority\n\n - Intellectually curious with a bias toward learning\n\n - Clear communicator who can articulate strategy, tradeoffs, results at multiple levels\n\n - Customer-focused while maintaining business discipline\n\n - Strong taste and attention to craft - cares about how things look and feel, not just whether they function\n\n \n\n\nWHAT WON'T SET YOU UP FOR SUCCESS\n\n - Seeking highly structured environments with predetermined solutions\n\n - Preferring tactics over systems thinking\n\n - Needing extensive direction to identify opportunities\n\n - Discomfort with setting goals and measuring outcomes and work against them\n\n - Difficulty distinguishing signal from noise in ambiguous situations\n\n - Indifference to visual/craft quality or treating design as an afterthought\n\n \n\n\nWORKING HOURS AND LOCATION\n\nWe're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.\n\n \n\n\nCOMPENSATION + PERKS + BENEFITS\n\nKit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.\n\n \n\n\nPERKS + BENEFITS INCLUDE:\n\n - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/\n\n - Kit equity\n\n - 401k with a 5% match\n\n - We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna\n\n - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget\n\n - Individual learning + development budget ($3,500/year)\n\n - Gender affirming benefits\n\n - Childcare benefit up to $3,000 annually through JOON\n\n - Twenty (20) days of paid time off during each year of employment\n\n - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work\n\n - Ten (10) paid holidays a year\n\n - Two weeks of paid sick time each year, including mental health + well being days\n\n - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year\n\n - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months\n\n - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period\n\n - Four-week, paid sabbatical after five years with the team\n\n - Fantastic in-person or virtual retreats with the team twice a year\n\n \n\n\nHOW TO APPLY\n\nWe usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:\n\n 1. A phone screen with our recruiter (30 min)\n\n 2. Hiring manager interview (45 min)\n\n 3. Take-home assignment \n\n 4. Panel interview with cross functional stakeholders (60 min)\n\n 5. Final interview (60 min)\n\n \n\nWe’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.\n\n\n\nKit is an equal opportunity employer\n\nWe value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. \n\nWe’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.\n\nKit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits."},{"id":"c31ba9ee-baee-473d-bf29-27bd8df930ee","title":"Finance Operations Contractor","department":"Operations","team":"Operations","employmentType":"Contract","location":"Remote","secondaryLocations":[],"publishedAt":"2026-09-09T17:03:22.457+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/kit/c31ba9ee-baee-473d-bf29-27bd8df930ee","applyUrl":"https://jobs.ashbyhq.com/kit/c31ba9ee-baee-473d-bf29-27bd8df930ee/application","descriptionHtml":"Kit is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
As Kit continues to grow, our Finance team needs reliable, detail-oriented support to keep our day-to-day spend operations running smoothly. We're looking for a Finance Operations Specialist to own accounts payable, invoice processing, credit card reconciliation, and month-end close support — keeping our financial operations accurate, timely, and well-documented.
This is a part-time contract role (25 hours/week) for someone who takes pride in doing careful, accurate work, stays organized across multiple active priorities, and communicates clearly with teammates who may not have a finance background.
You'll report to Celestina Ando, Accounting Manager, and work closely with the broader Finance team. You'll also interact regularly with team members across Kit when processing invoices, answering payment inquiries, or following up on missing approvals — so clear, patient communication matters here.
Process invoices end-to-end — intake, coding, routing for approval, and payment runs in Bill.com — accurately and on time.
Reconcile company credit card transactions (Brex) in QuickBooks Online and ensure accurate general ledger coding and expense classification.
Respond to payment inquiries timely from team members and vendors with clarity and patience.
Flag spend anomalies, miscodes, missing approvals, duplicate invoices, and unusual vendors — and escalate appropriately.
Support month-end close activities, including balance sheet reconciliation updates and resolving outstanding items.
Handle vendor setup, W-9 collection, and vendor file hygiene.
Maintain accurate documentation and a clean audit trail throughout.
Contribute to ad-hoc projects — spend analysis, process documentation, or lightweight automation work using AI-assisted tools — as directed by the Finance team.
Skills
Accounts payable execution: invoice intake, coding, routing, and payment runs done accurately and on time
Proficiency with QuickBooks Online and at least one AP or spend management tool (Bill.com, Brex, or similar)
Excel or Google Sheets for reconciliation, variance flagging, and basic spend analysis
Clear written communication, especially with teammates who don't speak finance
Familiarity with general ledger coding, expense classification, and W-9/vendor file hygiene
Experiences
At least 2–3 years processing accounts payable or doing similar finance operations work
Handled corporate credit card programs or expense reconciliation in a previous role
Worked in a remote or distributed environment where async communication was the norm
Used AI tools or accounting automation platforms to reduce manual work (nice to have)
Experience supporting month-end close activities (nice to have)
Traits
You catch your own mistakes before anyone else does — accuracy matters to you personally, not just procedurally.
You ask clarifying questions early instead of guessing, and you flag issues rather than let them sit.
You manage your time well without being reminded — you know what's due, and you get it done.
You communicate with kindness and patience, even when the person on the other end doesn't know what a W-9 is.
You're curious about AI and automation, and you look for ways to work smarter without sacrificing accuracy.
Needing heavy day-to-day direction on how to prioritize or sequence your work
Discomfort with async, written communication as the primary way to get things done
Preferring verbal confirmation over documented processes and audit trails
Frustration when priorities shift or ad-hoc requests come in — that's a normal part of how Finance work flows here
This role requires residency in the continental United States.
This is a 6-month part-time contract (25 hours/week), with the possibility of extension. The monthly retainer is $4,000–5,000, based on experience.
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
Hiring manager interview
Final interview with the hiring manager and Director of Finance
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
","descriptionPlain":"Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. \n\nMore importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.\n\nWe are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.\n\n\n\n\nTHE ROLE\n\nAs Kit continues to grow, our Finance team needs reliable, detail-oriented support to keep our day-to-day spend operations running smoothly. We're looking for a Finance Operations Specialist to own accounts payable, invoice processing, credit card reconciliation, and month-end close support — keeping our financial operations accurate, timely, and well-documented.\n\nThis is a part-time contract role (25 hours/week) for someone who takes pride in doing careful, accurate work, stays organized across multiple active priorities, and communicates clearly with teammates who may not have a finance background.\n\n \n\n\nYOUR SUPPORT SYSTEM\n\nYou'll report to Celestina Ando https://www.linkedin.com/in/celestina-ando/, Accounting Manager, and work closely with the broader Finance team. You'll also interact regularly with team members across Kit when processing invoices, answering payment inquiries, or following up on missing approvals — so clear, patient communication matters here.\n\n \n\n\nWHAT YOU'LL DO\n\n - Process invoices end-to-end — intake, coding, routing for approval, and payment runs in Bill.com http://Bill.com — accurately and on time.\n\n - Reconcile company credit card transactions (Brex) in QuickBooks Online and ensure accurate general ledger coding and expense classification.\n\n - Respond to payment inquiries timely from team members and vendors with clarity and patience.\n\n - Flag spend anomalies, miscodes, missing approvals, duplicate invoices, and unusual vendors — and escalate appropriately.\n\n - Support month-end close activities, including balance sheet reconciliation updates and resolving outstanding items.\n\n - Handle vendor setup, W-9 collection, and vendor file hygiene.\n\n - Maintain accurate documentation and a clean audit trail throughout.\n\n - Contribute to ad-hoc projects — spend analysis, process documentation, or lightweight automation work using AI-assisted tools — as directed by the Finance team.\n\n\n \n\n\nWHAT WILL S.E.T. YOU UP FOR SUCCESS\n\n \n\nSkills\n\n - Accounts payable execution: invoice intake, coding, routing, and payment runs done accurately and on time\n\n - Proficiency with QuickBooks Online and at least one AP or spend management tool (Bill.com http://Bill.com, Brex, or similar)\n\n - Excel or Google Sheets for reconciliation, variance flagging, and basic spend analysis\n\n - Clear written communication, especially with teammates who don't speak finance\n\n - Familiarity with general ledger coding, expense classification, and W-9/vendor file hygiene\n\nExperiences\n\n - At least 2–3 years processing accounts payable or doing similar finance operations work\n\n - Handled corporate credit card programs or expense reconciliation in a previous role\n\n - Worked in a remote or distributed environment where async communication was the norm\n\n - Used AI tools or accounting automation platforms to reduce manual work (nice to have)\n\n - Experience supporting month-end close activities (nice to have)\n\nTraits\n\n - You catch your own mistakes before anyone else does — accuracy matters to you personally, not just procedurally.\n\n - You ask clarifying questions early instead of guessing, and you flag issues rather than let them sit.\n\n - You manage your time well without being reminded — you know what's due, and you get it done.\n\n - You communicate with kindness and patience, even when the person on the other end doesn't know what a W-9 is.\n\n - You're curious about AI and automation, and you look for ways to work smarter without sacrificing accuracy.\n\n \n\n\nWHAT WON'T SET YOU UP FOR SUCCESS\n\n - Needing heavy day-to-day direction on how to prioritize or sequence your work\n\n - Discomfort with async, written communication as the primary way to get things done\n\n - Preferring verbal confirmation over documented processes and audit trails\n\n - Frustration when priorities shift or ad-hoc requests come in — that's a normal part of how Finance work flows here\n\n\n \n\n\n\n\nLOCATION\n\nThis role requires residency in the continental United States.\n\n \n\n\nCOMPENSATION\n\nThis is a 6-month part-time contract (25 hours/week), with the possibility of extension. The monthly retainer is $4,000–5,000, based on experience.\n\n \n\n\nHOW TO APPLY\n\nWe usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:\n\n 1. Hiring manager interview\n\n 2. Final interview with the hiring manager and Director of Finance\n \n \n\nWe’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.\n\n\n\nKit is an equal opportunity employer\n\nWe value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. \n\nWe’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.\n\nKit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits."},{"id":"ab1b3f22-4e29-41cb-9669-02520ea70dfb","title":"Administrative Assistant to the CEO","department":"CEO","team":"CEO","employmentType":"Contract","location":"Boise, Idaho","secondaryLocations":[],"publishedAt":"2026-09-14T20:31:12.025+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":null,"jobUrl":"https://jobs.ashbyhq.com/kit/ab1b3f22-4e29-41cb-9669-02520ea70dfb","applyUrl":"https://jobs.ashbyhq.com/kit/ab1b3f22-4e29-41cb-9669-02520ea70dfb/application","descriptionHtml":"Kit is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
This role is perfect for someone who thinks two steps ahead. You catch problems before they become crises, and are always looking for how to make things easier for others. We need someone who can read an email, understand the business context and urgency, and know exactly what to do with it—whether that's drafting a thoughtful response, flagging it for the CEO's attention, or routing it to the right team member. For that reason, this role requires strong business acumen and writing skills to represent the CEO's voice clearly and professionally. You'll manage the inbox daily, coordinate the calendar, book travel, support with special projects, and prepare the CEO for every meeting and event with clear, comprehensive briefing notes. You'll also build systems and document workflows so this work becomes repeatable and increasingly efficient over time.
This is a part-time (approximately 20 hours/week), independent contractor engagement with defined deliverables and milestones, with a preference for candidates based in the Boise area. Your primary point of contact is Chelsea Hahn, the Head of Operations for the Office of the CEO.
Chelsea Hahn (Head of Operations for the CEO) is your point of contact for questions, priorities, and feedback. You'll interact with many other external partners, and other Kit team members as needed to move specific projects forward. Otherwise, you work independently most of the time, checking in with Chelsea to confirm deliverables and surface roadblocks.
Get access to the CEO's calendar, email, and key tools
Join onboarding conversations with Chelsea to align on the CEO's top priorities, communication style, and decision-making preferences.
Dive into the inbox: read through recent and pending emails to understand what's there, what's urgent, and what the CEO typically responds to versus what gets routed or archived.
Begin daily email triage: sort new incoming mail, draft responses on behalf of the CEO for Chelsea's review, and flag anything that needs the CEO's direct attention.
Learn the calendar system: review current and upcoming schedule, understand meeting principles, and identify conflicts or optimization opportunities.
Retrieve mail from the PO box and handle accordingly.
First Month
Deliver full ownership of daily email triage and response drafting, including a documented framework for which emails contain implicit to-dos, which systems you operate independently, and what always needs Chelsea's sign-off.
Deliver a calendar-management approach, managed in partnership with Chelsea, including accepting/declining meeting requests and proactively flagging scheduling conflicts.
Deliver a reliable meeting prep process.
Book a trip end-to-end: flights, ground transportation, lodging, meal reservations. Deliver a briefing document with meeting details, attendee bios, and prep materials at least 48 hours before departure.
Start identifying and implementing improvements to current processes.
First Six Months
Proactively take action on emails and situations where you've learned what's needed. Coordinate logistics, follow up on outstanding requests, and solve operational problems before they escalate. Bring edge cases to Chelsea, but operate with strong judgment and autonomy.
Introduce at least one AI-powered automation (e.g., email filtering, calendar insights, travel research). Test it, document it, iterate.
Document at least three workflows in Notion (e.g., how to request a meeting with the CEO, how to process expenses, how calendar blocking should work).
Take on event coordination for Nathan Barry Show batch recording events: coordinate guest dinner reservations, order lunch for recording days, send introduction emails to guests 2 weeks in advance and find new ways to make the event a special experience for guests.
Skills
Writing and communication — You write clearly and quickly. You can draft an email that sounds like someone else while maintaining your own professionalism. You understand tone, formality, and what the reader needs to know.
Business judgment and acumen — You understand basic business dynamics. You know the difference between an urgent ask and a low-priority one. You can read a situation and understand the strategic context—who matters, what's at stake, what decision the CEO is trying to make.
Email and inbox management — You're comfortable with high-volume email and skilled at sorting, prioritizing, and deciding what deserves a response versus what can wait or be routed elsewhere.
Calendar and schedule management — You've managed someone's calendar or coordinated complex schedules with multiple stakeholders. You understand how to protect focus time and manage conflicts.
Systems thinking and documentation — You notice inefficiencies and think about how to fix them. You can document a process so someone else can follow it. You're comfortable building templates, checklists, and workflows.
AI comfort — You've used AI tools to draft, research, or automate parts of your work. You're curious about where AI can save time.
Experiences
You've managed someone's email inbox or calendar in a business context where judgment about priorities mattered.
You've worked in a fast-moving environment where you had to make decisions about what's urgent and what can wait—without always having perfect information.
You've built a process or system and documented it clearly enough that someone else could use it.
You've worked in a small team or startup where wearing multiple hats was normal.
You understand what it means to represent someone else professionally—whether you've drafted emails, prepped materials, or coordinated on someone else's behalf.
Traits
Strong judgment and initiative — You can read a situation, understand what matters, and act. You're comfortable making calls without asking for permission first.
Proactive and anticipatory — You think ahead. You flag conflicts before they become problems. You prep materials before you're asked. You know what questions to ask to avoid back-and-forth.
Highly detail-oriented — You catch the things that matter: the deadline, the decision that needs to be made, the person who should be looped in.
Clear communicator — You write and speak precisely. You give updates that are concise and complete. You flag issues directly without being negative.
Comfortable with autonomy and ambiguity — You work independently most of the time. You don't need extensive process or approval layers. You figure out what to do and move forward.
Trustworthy and discreet — You'll see confidential information—the CEO's calendar, priorities, relationships, communications, and strategic decisions. You treat this with the seriousness it deserves. Privacy and confidentiality are non-negotiable.
Needing extensive process, approval layers, or clear direction before taking action. This role requires you to see a problem, decide what to do, and move forward.
Discomfort with learning new tools quickly (calendar software, email management platforms, AI tools, Notion, spreadsheets).
Rigidity about how things \"should\" be done. We'll try systems, measure what works, and change them. Flexibility is more valuable than adherence to a single method.
This is a project-based engagement with defined deliverables and milestones.
While Kit operates as a fully remote organization, certain deliverables—retrieving mail from Kit's Boise PO Box, delivering physical materials to the CEO or Operations team, and supporting local logistics and in-person events—require on-location support, primarily based in Boise, Idaho. We will give preference to candidates based in Boise, Idaho.
The contractor will manage their own schedule to meet agreed-upon response-time commitments and deliverable deadlines. Kit operates on East Coast time, so some coordination may fall outside traditional Boise business hours; known events and their timing will be built into the engagement scope in advance, and we'll do our best to keep asks reasonable.
This is a part-time independent-contractor engagement, billed at an hourly rate of $32/hour depending on experience, for approximately 20 hours of work per week. As a contract role, this position is not eligible for Kit's full-time salary, equity, or benefits package. The contractor is responsible for their own taxes and insurance and invoices Kit based on hours worked and deliverables completed.
We know that most people hate interviewing (we relate!). We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process.
Here's what you can expect:
An interview with the hiring manager (Chelsea)
An async trial project
A final conversation with Chelsea, and our CEO (Nathan) if his schedule permits
To get started, complete this application, including answers to the questions below. We read every single application, and your responses help us understand your experience and how you think. We'll keep you informed through every step.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
","descriptionPlain":"Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. \n\nMore importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.\n\nWe are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.\n\n\n\n\nTHE ROLE\n\nThis role is perfect for someone who thinks two steps ahead. You catch problems before they become crises, and are always looking for how to make things easier for others. We need someone who can read an email, understand the business context and urgency, and know exactly what to do with it—whether that's drafting a thoughtful response, flagging it for the CEO's attention, or routing it to the right team member. For that reason, this role requires strong business acumen and writing skills to represent the CEO's voice clearly and professionally. You'll manage the inbox daily, coordinate the calendar, book travel, support with special projects, and prepare the CEO for every meeting and event with clear, comprehensive briefing notes. You'll also build systems and document workflows so this work becomes repeatable and increasingly efficient over time.\n\nThis is a part-time (approximately 20 hours/week), independent contractor engagement with defined deliverables and milestones, with a preference for candidates based in the Boise area. Your primary point of contact is Chelsea Hahn, the Head of Operations for the Office of the CEO.\n\n \n\n\nYOUR SUPPORT SYSTEM\n\nChelsea Hahn https://www.linkedin.com/in/chelseahahn/ (Head of Operations for the CEO) is your point of contact for questions, priorities, and feedback. You'll interact with many other external partners, and other Kit team members as needed to move specific projects forward. Otherwise, you work independently most of the time, checking in with Chelsea to confirm deliverables and surface roadblocks.\n\n \n\n\nWHAT YOU'LL DO\n\n\nFIRST WEEK\n\n - Get access to the CEO's calendar, email, and key tools\n\n - Join onboarding conversations with Chelsea to align on the CEO's top priorities, communication style, and decision-making preferences.\n\n - Dive into the inbox: read through recent and pending emails to understand what's there, what's urgent, and what the CEO typically responds to versus what gets routed or archived.\n\n - Begin daily email triage: sort new incoming mail, draft responses on behalf of the CEO for Chelsea's review, and flag anything that needs the CEO's direct attention.\n\n - Learn the calendar system: review current and upcoming schedule, understand meeting principles, and identify conflicts or optimization opportunities.\n\n - Retrieve mail from the PO box and handle accordingly.\n\nFirst Month\n\n - Deliver full ownership of daily email triage and response drafting, including a documented framework for which emails contain implicit to-dos, which systems you operate independently, and what always needs Chelsea's sign-off.\n\n - Deliver a calendar-management approach, managed in partnership with Chelsea, including accepting/declining meeting requests and proactively flagging scheduling conflicts.\n\n - Deliver a reliable meeting prep process.\n\n - Book a trip end-to-end: flights, ground transportation, lodging, meal reservations. Deliver a briefing document with meeting details, attendee bios, and prep materials at least 48 hours before departure.\n\n - Start identifying and implementing improvements to current processes.\n\nFirst Six Months\n\n - Proactively take action on emails and situations where you've learned what's needed. Coordinate logistics, follow up on outstanding requests, and solve operational problems before they escalate. Bring edge cases to Chelsea, but operate with strong judgment and autonomy.\n\n - Introduce at least one AI-powered automation (e.g., email filtering, calendar insights, travel research). Test it, document it, iterate.\n\n - Document at least three workflows in Notion (e.g., how to request a meeting with the CEO, how to process expenses, how calendar blocking should work).\n\n - Take on event coordination for Nathan Barry Show batch recording events: coordinate guest dinner reservations, order lunch for recording days, send introduction emails to guests 2 weeks in advance and find new ways to make the event a special experience for guests.\n\n\n\n\nWHAT WILL S.E.T. YOU UP FOR SUCCESS\n\n \n\nSkills\n\n - Writing and communication — You write clearly and quickly. You can draft an email that sounds like someone else while maintaining your own professionalism. You understand tone, formality, and what the reader needs to know.\n\n - Business judgment and acumen — You understand basic business dynamics. You know the difference between an urgent ask and a low-priority one. You can read a situation and understand the strategic context—who matters, what's at stake, what decision the CEO is trying to make.\n\n - Email and inbox management — You're comfortable with high-volume email and skilled at sorting, prioritizing, and deciding what deserves a response versus what can wait or be routed elsewhere.\n\n - Calendar and schedule management — You've managed someone's calendar or coordinated complex schedules with multiple stakeholders. You understand how to protect focus time and manage conflicts.\n\n - Systems thinking and documentation — You notice inefficiencies and think about how to fix them. You can document a process so someone else can follow it. You're comfortable building templates, checklists, and workflows.\n\n - AI comfort — You've used AI tools to draft, research, or automate parts of your work. You're curious about where AI can save time.\n\nExperiences\n\n - You've managed someone's email inbox or calendar in a business context where judgment about priorities mattered.\n\n - You've worked in a fast-moving environment where you had to make decisions about what's urgent and what can wait—without always having perfect information.\n\n - You've built a process or system and documented it clearly enough that someone else could use it.\n\n - You've worked in a small team or startup where wearing multiple hats was normal.\n\n - You understand what it means to represent someone else professionally—whether you've drafted emails, prepped materials, or coordinated on someone else's behalf.\n\nTraits\n\n - Strong judgment and initiative — You can read a situation, understand what matters, and act. You're comfortable making calls without asking for permission first.\n\n - Proactive and anticipatory — You think ahead. You flag conflicts before they become problems. You prep materials before you're asked. You know what questions to ask to avoid back-and-forth.\n\n - Highly detail-oriented — You catch the things that matter: the deadline, the decision that needs to be made, the person who should be looped in.\n\n - Clear communicator — You write and speak precisely. You give updates that are concise and complete. You flag issues directly without being negative.\n\n - Comfortable with autonomy and ambiguity — You work independently most of the time. You don't need extensive process or approval layers. You figure out what to do and move forward.\n\n - Trustworthy and discreet — You'll see confidential information—the CEO's calendar, priorities, relationships, communications, and strategic decisions. You treat this with the seriousness it deserves. Privacy and confidentiality are non-negotiable.\n\n \n\n\nWHAT WON'T SET YOU UP FOR SUCCESS\n\n - Needing extensive process, approval layers, or clear direction before taking action. This role requires you to see a problem, decide what to do, and move forward.\n\n - Discomfort with learning new tools quickly (calendar software, email management platforms, AI tools, Notion, spreadsheets).\n\n - Rigidity about how things \"should\" be done. We'll try systems, measure what works, and change them. Flexibility is more valuable than adherence to a single method.\n\n\n\n\n \n\n\nENGAGEMENT STRUCTURE AND DELIVERABLES LOCATION\n\nThis is a project-based engagement with defined deliverables and milestones.\n\n\n\n\nGEOGRAPHIC CONSIDERATIONS:\n\nWhile Kit operates as a fully remote organization, certain deliverables—retrieving mail from Kit's Boise PO Box, delivering physical materials to the CEO or Operations team, and supporting local logistics and in-person events—require on-location support, primarily based in Boise, Idaho. We will give preference to candidates based in Boise, Idaho.\n\n\n\n\nDELIVERABLE TIMELINE EXPECTATIONS:\n\nThe contractor will manage their own schedule to meet agreed-upon response-time commitments and deliverable deadlines. Kit operates on East Coast time, so some coordination may fall outside traditional Boise business hours; known events and their timing will be built into the engagement scope in advance, and we'll do our best to keep asks reasonable.\n\n\n\n\nCOMPENSATION\n\nThis is a part-time independent-contractor engagement, billed at an hourly rate of $32/hour depending on experience, for approximately 20 hours of work per week. As a contract role, this position is not eligible for Kit's full-time salary, equity, or benefits package. The contractor is responsible for their own taxes and insurance and invoices Kit based on hours worked and deliverables completed.\n\n \n\n\nHOW TO APPLY\n\nWe know that most people hate interviewing (we relate!). We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process.\n\nHere's what you can expect:\n\n 1. An interview with the hiring manager (Chelsea)\n\n 2. An async trial project\n\n 3. A final conversation with Chelsea, and our CEO (Nathan) if his schedule permits\n\nTo get started, complete this application, including answers to the questions below. We read every single application, and your responses help us understand your experience and how you think. We'll keep you informed through every step.\n\n\n\nKit is an equal opportunity employer\n\nWe value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. \n\nWe’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.\n\nKit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits."}],"apiVersion":"1"}