Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
The is a hybrid role is based in Sydney.
About the Role:
At Kong, our Sales Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around Kong. Sales Development reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Sales Development program as the best way to turbocharge a long and successful career in sales and view our Sales Development Representatives (SDRs) as the next wave of Account Executives at Kong.
To aid in this endeavor, we invest heavily in the training and development of our team. This includes a 2-week long sales bootcamp, weekly 1-1 mentorship, and global virtual group trainings. By joining our team, you are making an investment in yourself that will accelerate the rest of your sales career.
Our SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across Kong to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.
Being an SDR, is often a first step to jump-starting a career in sales. At Kong, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers.
The SDR leadership team has a true understanding of where each SDR is at in their personal development process, and mentors and enables them to ensure that they have the means and opportunity to be considered for their next role. At Kong, we truly believe that if you want to earn your MBA in sales, this is the place to be. As a leadership team, we spend an exorbitant amount of time working in the trenches with our teams to help them fine hone their business and sales acumen and ramp them to productivity, success, and greater roles.
What You'll Do:
Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!
Why APIs Matter? APIs have been enabling innovation for decades!
Strong VC team, Series D, strong year over year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.
Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021
We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a \"Konger\" and find out what we mean.
Great Place to Work Certified in 2020 & 2021
Kong employees exemplify our culture at our 2022 Sales Kickoff
Building Great Products - Learn why the world's largest companies love our tech!
Kong Named a Leader in the 2023 Gartner Magic Quadrant
Over 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API and Kong Insomnia!
What you'll be doing: Your First 90 Days
By the end of month 1, you will:
Have met your new team and had fun playing with some new tools
Become a part of the wider Kong family
Have had a successful sales boot camp training
Have a good understanding of what makes Kong’s product offerings so special
Understand how our Sales Development, Marketing and Account Executive teams all work together
By the end of month 2, you will:
Be comfortable talking to clients on the phone about Kong
Have worked with our Account Executive team on your first opportunity
Have shadowed a ton of calls and practiced several role-plays
Started delivering your ramp quota
By the end of month 3, you will:
Know our sales funnel inside and out, and feel confident to add value to our sales org
Show clear delivery of our sales methodologies
Provide insights to both our Sales Development and marketing organizations to help us continue to iterate and improve
Delivered against your ramp quota
Role Overview & Key Responsibilities:
Work with the Sales team to develop inbound and outbound campaigns from idea generation through to qualified call
Develop strong sales and product knowledge.
Interact with IT and business decision-makers via telephone, video, LinkedIn, and email
Update lead and prospect activity in Salesforce to ensure effective lead management
Set qualified introductory meetings for the Sales team
Nurture early phase opportunities for future pipeline potential
Exceed monthly and quarterly opportunity quota
Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business.
Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success
And any additional tasks required by the manager.
What You'll Bring:
1 year or more of strong sales or customer-facing experience.
A self-starter with a track record of hitting and exceeding goals.
A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.
Ability and willingness to learn, react to and share lessons learned across the organisation.
Open to feedback and can apply to your daily workflow.
Outstanding communication skills including both phone and written communication as well as active listening.
An extraordinary character with an incredible drive for success, a high work ethic, curious by nature, and obsessed with smashing sales goals.
Validated time leadership skills and ability to work independently and through coaching.
Desire to work in a driven and fast-paced environment.
Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nThe is a hybrid role is based in Sydney.\n\nAbout the Role:\n\nAt Kong, our Sales Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around Kong. Sales Development reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Sales Development program as the best way to turbocharge a long and successful career in sales and view our Sales Development Representatives (SDRs) as the next wave of Account Executives at Kong.\n\nTo aid in this endeavor, we invest heavily in the training and development of our team. This includes a 2-week long sales bootcamp, weekly 1-1 mentorship, and global virtual group trainings. By joining our team, you are making an investment in yourself that will accelerate the rest of your sales career.\n\nOur SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across Kong to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.\n\nBeing an SDR, is often a first step to jump-starting a career in sales. At Kong, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers.\n\nThe SDR leadership team has a true understanding of where each SDR is at in their personal development process, and mentors and enables them to ensure that they have the means and opportunity to be considered for their next role. At Kong, we truly believe that if you want to earn your MBA in sales, this is the place to be. As a leadership team, we spend an exorbitant amount of time working in the trenches with our teams to help them fine hone their business and sales acumen and ramp them to productivity, success, and greater roles.\n\n\n\nWhat You'll Do:\n\nMarket Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!\n\nWhy APIs Matter https://systemsapproach.substack.com/p/why-apis-matter?s=r? APIs have been enabling innovation for decades!\n\nStrong VC team, Series D https://www.crunchbase.com/organization/konghq/company_financials, strong year over year revenue growth!\n\nTechnical Leadership - We are recognized as the leader in innovation in the connectivity space.\n\nMarco, our CTO/co-founder https://www.youtube.com/watch?v=wd-VjsYrPMs- “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021\n\nWe are the leading innovator https://venturebeat.com/2021/05/17/how-the-api-economy-is-powering-digital-transformation/ in the connectivity space!\n\nAmazing Team & Culture - Come be a \"Konger\" and find out what we mean.\n\nGreat Place to Work Certified https://www.greatplacetowork.com/certified-company/7020766 in 2020 & 2021\n\nKong employees exemplify our culture at our 2022 Sales Kickoff https://drive.google.com/file/d/17a8naiP7XQdXF_XnG5FIpCbqZ8SodiuM/view\n\n2022 Forbes Cloud 100 Honoree https://www.businesswire.com/news/home/20220809005784/en/Kong-Inc.-Is-Named-to-the-2022-Forbes-Cloud-100-for-the-Second-Consecutive-Year\n\nBuilding Great Products - Learn why the world's largest companies love our tech!\n\nKong Named a Leader in the 2023 Gartner Magic Quadrant https://konghq.com/press-release/gartner-magic-quadrant-api-management-2023\n\nOver 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API https://github.com/Kong/kong and Kong Insomnia https://github.com/Kong/insomnia!\n\nWhat you'll be doing: Your First 90 Days\n\n - By the end of month 1, you will:\n\n - Have met your new team and had fun playing with some new tools\n\n - Become a part of the wider Kong family\n\n - Have had a successful sales boot camp training\n\n - Have a good understanding of what makes Kong’s product offerings so special\n\n - Understand how our Sales Development, Marketing and Account Executive teams all work together\n\n - By the end of month 2, you will:\n\n - Be comfortable talking to clients on the phone about Kong\n\n - Have worked with our Account Executive team on your first opportunity\n\n - Have shadowed a ton of calls and practiced several role-plays\n\n - Started delivering your ramp quota\n\n - By the end of month 3, you will:\n\n - Know our sales funnel inside and out, and feel confident to add value to our sales org\n\n - Show clear delivery of our sales methodologies\n\n - Provide insights to both our Sales Development and marketing organizations to help us continue to iterate and improve\n\n - Delivered against your ramp quota\n\n - Role Overview & Key Responsibilities:\n\n - Work with the Sales team to develop inbound and outbound campaigns from idea generation through to qualified call\n\n - Develop strong sales and product knowledge.\n\n - Interact with IT and business decision-makers via telephone, video, LinkedIn, and email\n\n - Update lead and prospect activity in Salesforce to ensure effective lead management\n\n - Set qualified introductory meetings for the Sales team\n\n - Nurture early phase opportunities for future pipeline potential\n\n - Exceed monthly and quarterly opportunity quota\n\n - Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business.\n\n - Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success\n\n - And any additional tasks required by the manager.\n \n \n\nWhat You'll Bring:\n\n - 1 year or more of strong sales or customer-facing experience.\n\n - A self-starter with a track record of hitting and exceeding goals.\n\n - A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.\n\n - Ability and willingness to learn, react to and share lessons learned across the organisation.\n\n - Open to feedback and can apply to your daily workflow.\n\n - Outstanding communication skills including both phone and written communication as well as active listening.\n\n - An extraordinary character with an incredible drive for success, a high work ethic, curious by nature, and obsessed with smashing sales goals.\n\n - Validated time leadership skills and ability to work independently and through coaching.\n\n - Desire to work in a driven and fast-paced environment.\n\n - Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly.\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f26582d6-89d2-47f8-bb52-9cb1a3aac325","title":"Staff Software Engineer, Identity and Access Management","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Toronto, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-15T13:26:54.184+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/kong/f26582d6-89d2-47f8-bb52-9cb1a3aac325","applyUrl":"https://jobs.ashbyhq.com/kong/f26582d6-89d2-47f8-bb52-9cb1a3aac325/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is building the future of API management for developers. We’re a fast-growing, well-funded company with happy customers and motivated employees. Insomnia, acquired in 2019, is a full-lifecycle API development platform that has quickly become an integral part of Kong’s product portfolio.
As a Staff Software Engineer on the Konnect team at Kong, you’ll architect Kong Identity's multi-tenant identity platform supporting complex organizational hierarchies, cross-tenant isolation, and enterprise-grade security controls.
What You'll Do:
Design and implement advanced token management systems, including refresh token rotation, proof-of-possession tokens, and custom token introspection with real-time revocation capabilities.
Lead development of Kong Identity's extensible claims engine supporting dynamic attribute resolution, contextual claim injection, and complex business logic evaluation at token issuance.
Architect global identity infrastructure with edge optimization, intelligent token caching, and cross-region replication strategies for sub-millisecond authentication latency worldwide.
Design sophisticated rate limiting, anomaly detection, and fraud prevention systems to protect against credential stuffing, token abuse, and distributed attacks.
Build enterprise identity federation capabilities, including SAML bridge patterns, external IdP chaining, and custom protocol adapters for legacy system integration.
Lead technical strategy for Kong Identity's developer experience, including SDKs, webhooks, audit logging, and real-time analytics dashboards for token lifecycle visibility.
Architect advanced client management systems supporting dynamic client registration, automated credential rotation, and programmatic policy enforcement.
Design Kong Identity's plugin architecture enables custom grant flows, protocol extensions, and third-party integrations while maintaining security boundaries.
Drive implementation of compliance frameworks (SOC 2, FedRAMP, GDPR), including comprehensive audit trails, data residency controls, and privacy-preserving token designs.
Lead technical initiatives for Kong Identity's integration with observability platforms, supporting distributed tracing, metrics collection, and security event correlation.
Mentor engineering teams on advanced identity concepts including zero-trust architectures, workload identity, and service mesh integration patterns.
What You'll Bring:
7+ years of experience building production identity platforms at leading identity providers or enterprise software companies, with proven track record of handling millions of authentication requests daily.
Deep expertise in advanced OAuth 2.0 extensions (PKCE, mTLS, JWT bearer assertions, token exchange), OpenID Connect profiles, and emerging standards like OAuth 2.1 and GNAP.
Proven experience architecting multi-tenant identity platforms with complex isolation requirements, tenant-specific configurations, and enterprise feature sets.
Strong background in cryptographic protocols including advanced JWT patterns, key rotation strategies, Hardware Security Module (HSM) integration, and post-quantum cryptography considerations.
Experience building identity platforms with sophisticated analytics, real-time monitoring, and security event detection capabilities at enterprise scale.
Expertise in global identity infrastructure including edge deployment strategies, geo-distributed token validation, and cross-region data consistency patterns.
Deep understanding of enterprise identity integration patterns including SAML federation, LDAP/AD bridges, SCIM provisioning, and custom protocol adapters.
Proven track record building developer-first identity platforms including comprehensive SDKs, webhook systems, and extensible API designs.
Experience with identity platform security including threat modeling, penetration testing coordination, and implementation of advanced attack prevention mechanisms.
Strong background in compliance and regulatory requirements for identity systems including audit trail design, data residency controls, and privacy engineering.
Experience building identity platforms supporting complex organizational structures, delegated administration, and fine-grained permission models.
Expertise in high-performance system design including horizontal scaling strategies, caching architectures, and latency optimization for identity operations.
Knowledge of service mesh identity patterns, workload identity bootstrapping, and integration with container orchestration platforms.
Experience with identity protocol extensions, custom grant flows, and building extensible identity platforms that support diverse use cases.
Proven ability to lead technical initiatives in complex, regulated environments while balancing innovation with security and compliance requirements.
#LI-AW1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\nKong is building the future of API management for developers. We’re a fast-growing, well-funded company with happy customers and motivated employees. Insomnia, acquired in 2019, is a full-lifecycle API development platform that has quickly become an integral part of Kong’s product portfolio.\nAs a Staff Software Engineer on the Konnect team at Kong, you’ll architect Kong Identity's multi-tenant identity platform supporting complex organizational hierarchies, cross-tenant isolation, and enterprise-grade security controls.\n\n\n\nWhat You'll Do:\n\n - Design and implement advanced token management systems, including refresh token rotation, proof-of-possession tokens, and custom token introspection with real-time revocation capabilities.\n\n - Lead development of Kong Identity's extensible claims engine supporting dynamic attribute resolution, contextual claim injection, and complex business logic evaluation at token issuance.\n\n - Architect global identity infrastructure with edge optimization, intelligent token caching, and cross-region replication strategies for sub-millisecond authentication latency worldwide.\n\n - Design sophisticated rate limiting, anomaly detection, and fraud prevention systems to protect against credential stuffing, token abuse, and distributed attacks.\n\n - Build enterprise identity federation capabilities, including SAML bridge patterns, external IdP chaining, and custom protocol adapters for legacy system integration.\n\n - Lead technical strategy for Kong Identity's developer experience, including SDKs, webhooks, audit logging, and real-time analytics dashboards for token lifecycle visibility.\n\n - Architect advanced client management systems supporting dynamic client registration, automated credential rotation, and programmatic policy enforcement.\n\n - Design Kong Identity's plugin architecture enables custom grant flows, protocol extensions, and third-party integrations while maintaining security boundaries.\n\n - Drive implementation of compliance frameworks (SOC 2, FedRAMP, GDPR), including comprehensive audit trails, data residency controls, and privacy-preserving token designs.\n\n - Lead technical initiatives for Kong Identity's integration with observability platforms, supporting distributed tracing, metrics collection, and security event correlation.\n\n - Mentor engineering teams on advanced identity concepts including zero-trust architectures, workload identity, and service mesh integration patterns.\n \n \n\nWhat You'll Bring:\n\n - 7+ years of experience building production identity platforms at leading identity providers or enterprise software companies, with proven track record of handling millions of authentication requests daily.\n\n - Deep expertise in advanced OAuth 2.0 extensions (PKCE, mTLS, JWT bearer assertions, token exchange), OpenID Connect profiles, and emerging standards like OAuth 2.1 and GNAP.\n\n - Proven experience architecting multi-tenant identity platforms with complex isolation requirements, tenant-specific configurations, and enterprise feature sets.\n\n - Strong background in cryptographic protocols including advanced JWT patterns, key rotation strategies, Hardware Security Module (HSM) integration, and post-quantum cryptography considerations.\n\n - Experience building identity platforms with sophisticated analytics, real-time monitoring, and security event detection capabilities at enterprise scale.\n\n - Expertise in global identity infrastructure including edge deployment strategies, geo-distributed token validation, and cross-region data consistency patterns.\n\n - Deep understanding of enterprise identity integration patterns including SAML federation, LDAP/AD bridges, SCIM provisioning, and custom protocol adapters.\n\n - Proven track record building developer-first identity platforms including comprehensive SDKs, webhook systems, and extensible API designs.\n\n - Experience with identity platform security including threat modeling, penetration testing coordination, and implementation of advanced attack prevention mechanisms.\n\n - Strong background in compliance and regulatory requirements for identity systems including audit trail design, data residency controls, and privacy engineering.\n\n - Experience building identity platforms supporting complex organizational structures, delegated administration, and fine-grained permission models.\n\n - Expertise in high-performance system design including horizontal scaling strategies, caching architectures, and latency optimization for identity operations.\n\n - Knowledge of service mesh identity patterns, workload identity bootstrapping, and integration with container orchestration platforms.\n\n - Experience with identity protocol extensions, custom grant flows, and building extensible identity platforms that support diverse use cases.\n\n - Proven ability to lead technical initiatives in complex, regulated environments while balancing innovation with security and compliance requirements.\n\n#LI-AW1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"CA$163,685 – CA$245,800","scrapeableCompensationSalarySummary":"CA$163,685 - CA$245,800","compensationTiers":[{"id":"e92ee04f-62da-4b4e-899a-065a2253288c","tierSummary":"CA$163,685 – CA$245,800","title":null,"additionalInformation":null,"components":[{"id":"f88d2c59-c3d6-470d-a6d9-549d76d2b6a0","summary":"CA$163,685 – CA$245,800","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":163685,"maxValue":245800}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":163685,"maxValue":245800}]}},{"id":"9bab17ac-cf44-43b8-b60d-f02cf79aae1c","title":"Software Engineer - Event Gateway ","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Milan, Italy","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-18T11:26:38.219+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Milano","addressCountry":"Italy","addressLocality":"Milano"}},"jobUrl":"https://jobs.ashbyhq.com/kong/9bab17ac-cf44-43b8-b60d-f02cf79aae1c","applyUrl":"https://jobs.ashbyhq.com/kong/9bab17ac-cf44-43b8-b60d-f02cf79aae1c/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong event-gateway is a new fast growing data plane that brings events to the Kong platform. Developers and architects are adopting Kong event-gateway in production among a large variety of use-cases, and actively help make Kong a better product with their feedback and contributions.
As a Software Engineer in the event gateway team, you will be working on core features of the event gateway, first on the Kafka proxy and later expanding to MQTT, AMQP and other eventing protocols. You will also work closely with engineers of other runtimes on the shared data-plane platform and with engineers of the Konnect SaaS platform.
What You'll Do:
Responsible for building and maintaining a high performance and flexible proxy of the Kafka protocol.
Architecture, design, and implement new innovative features to extend capabilities of the existing Event Proxy.
Bugs troubleshooting, performance tuning and low-level optimizations.
Work along other data plane engineers to expand the Kong runtime platform.
And any additional tasks required by the manager.
What You'll Bring:
2+ years of programming in server-side applications and components.
2+ years of programming experience in languages such as (C++ / Rust / Golang / Java)
Experience in distributed systems, Linux networking stack and computer systems programming, Kong works with APIs on both L7 and L4 transports and protocols, so this knowledge is required.
Comfortable working with a remotely distributed team.
Strong sense of ownership and excellent verbal and written communication skills -- engineers at Kong write the documentation for their products
Bonus Points:
Hands-on experience with Tokio.
Contributions to Rust open source projects.
Hands-on experience with Kafka internals.
#LI-BR2
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nKong event-gateway is a new fast growing data plane that brings events to the Kong platform. Developers and architects are adopting Kong event-gateway in production among a large variety of use-cases, and actively help make Kong a better product with their feedback and contributions.\n\n\nAs a Software Engineer in the event gateway team, you will be working on core features of the event gateway, first on the Kafka proxy and later expanding to MQTT, AMQP and other eventing protocols. You will also work closely with engineers of other runtimes on the shared data-plane platform and with engineers of the Konnect SaaS platform.\n\n\n\nWhat You'll Do:\n\n - Responsible for building and maintaining a high performance and flexible proxy of the Kafka protocol.\n\n - Architecture, design, and implement new innovative features to extend capabilities of the existing Event Proxy.\n\n - Bugs troubleshooting, performance tuning and low-level optimizations.\n\n - Work along other data plane engineers to expand the Kong runtime platform.\n\n - And any additional tasks required by the manager.\n\nWhat You'll Bring:\n\n - 2+ years of programming in server-side applications and components.\n\n - 2+ years of programming experience in languages such as (C++ / Rust / Golang / Java)\n\n - Experience in distributed systems, Linux networking stack and computer systems programming, Kong works with APIs on both L7 and L4 transports and protocols, so this knowledge is required.\n\n - Comfortable working with a remotely distributed team.\n\n - Strong sense of ownership and excellent verbal and written communication skills -- engineers at Kong write the documentation for their products\n\nBonus Points:\n\n - Hands-on experience with Tokio.\n\n - Contributions to Rust open source projects.\n\n - Hands-on experience with Kafka internals.\n\n\n\n#LI-BR2\n\n\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"eb2774d0-e928-44f1-9d96-96a616b48526","title":"Enterprise Account Executive","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"Bangalore, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-04T03:50:34.440+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Karnātaka","addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/kong/eb2774d0-e928-44f1-9d96-96a616b48526","applyUrl":"https://jobs.ashbyhq.com/kong/eb2774d0-e928-44f1-9d96-96a616b48526/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are looking for an experienced sales professional, ideally with open source experience, who will be selling into enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise software products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.
What You’ll Do:
Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business.
Meet individual quotas and objectives.
Responsible for assigned territory account planning and forecasting.
Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.
Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs.
Represent Kong most professionally and support our customers to the best of your ability.
Ability to travel to customer sites as required (30% - 50%).
What You’ll Bring:
A true desire to see customers benefit from the investment they make with Kong.
7 years or more of experience in selling enterprise software.
Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments.
Ability to leverage established relationships and proven sales techniques for success.
Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalise on them.
Effective communicator and strong interpersonal skills.
Excellent negotiation, presentation, and closing skills.
Motivated, driven and results-oriented.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are looking for an experienced sales professional, ideally with open source experience, who will be selling into enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise software products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.\n\nWhat You’ll Do:\n\n - Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business.\n\n - Meet individual quotas and objectives.\n\n - Responsible for assigned territory account planning and forecasting.\n\n - Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.\n\n - Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs.\n\n - Represent Kong most professionally and support our customers to the best of your ability.\n\n - Ability to travel to customer sites as required (30% - 50%).\n\n\n\nWhat You’ll Bring:\n\n - A true desire to see customers benefit from the investment they make with Kong.\n\n - 7 years or more of experience in selling enterprise software.\n\n - Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments.\n\n - Ability to leverage established relationships and proven sales techniques for success.\n\n - Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.\n\n - Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalise on them.\n\n - Effective communicator and strong interpersonal skills.\n\n - Excellent negotiation, presentation, and closing skills.\n\n - Motivated, driven and results-oriented.\n\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3fd05ac3-b247-4d01-abb8-5deeef000347","title":"Senior Site Reliability Engineer, Kong Konnect","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Washington, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-11-05T22:30:16.671+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Olympia"}},"jobUrl":"https://jobs.ashbyhq.com/kong/3fd05ac3-b247-4d01-abb8-5deeef000347","applyUrl":"https://jobs.ashbyhq.com/kong/3fd05ac3-b247-4d01-abb8-5deeef000347/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As a Site Reliability Engineer, you’ll join the global Platform SRE team responsible for building, operating, and scaling Kong’s multi-region SaaS platform that powers the world’s API connectivity.
You’ll design, automate, and run production systems serving thousands of customers across AWS, GCP, and Azure. You’ll work on everything from multi-region Kubernetes clusters to service mesh and gateway architectures, ensuring the reliability, scalability, and security of Kong’s SaaS offerings.
This is a hands-on role ideal for engineers who thrive on running production SaaS systems at scale, automating operations, and continuously improving performance, resilience, and deployment pipelines.
What You’ll Do:
Operate and scale Kong’s global SaaS platform (Konnect), ensuring reliability, availability, and performance across regions and clouds.
Build, automate, and maintain Kubernetes-based infrastructure and deployment workflows using Terraform/Terragrunt, Helm, and ArgoCD.
Design, maintain, and optimize multi-region data and caching layers — including PostgreSQL, Redis, ClickHouse, and Druid — for high availability and low latency.
Operate and improve Kong Gateway and Kong Mesh environments supporting hybrid and distributed architectures.
Develop and maintain CI/CD pipelines and GitOps workflows to automate service delivery and ensure consistent infrastructure changes.
Enhance observability and incident response readiness through systems like Datadog, Prometheus, Grafana, and Thanos, defining and tracking SLOs.
Collaborate closely with development and security teams to ensure smooth operation of SaaS services in compliance with reliability, security, and regulatory standards.
Participate in a global 24/7 on-call rotation and drive continuous improvement of operational playbooks and postmortem practices.
Lead and contribute to scaling initiatives that improve elasticity, reliability, and cost-efficiency across the SaaS platform.
What You’ll Bring:
BS in Computer Science or equivalent practical experience.
Proven experience managing SaaS or PaaS systems at enterprise scale (multi-region, multi-tenant, secure environments).
Deep expertise in Kubernetes, including debugging cluster/networking issues and designing for fault tolerance and scalability.
Strong proficiency with Infrastructure as Code tools like Terraform or Terragrunt.
Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Atlantis, Helm).
Proficiency in one or more programming languages (Go, Python, Bash) for automation and tooling.
Solid understanding of Linux/Unix systems, networking (DNS, TLS/SSL, HTTP), load balancers and distributed systems.
Experiencing working with API gateway and service mesh technologies
Familiarity with streaming systems like Kafka and observability platforms (Datadog, Prometheus, Grafana).
Experience working in a 24/7/365 production support environment.
Bonus Points:
Hands-on experience with Kong Gateway, Kong Mesh, or similar service connectivity technologies.
Experience operating ClickHouse, Druid, or other time-series and analytics databases.
Experience managing PostgreSQL and Redis in multi-region configurations.
Working knowledge of AWS networking (PrivateLink, Transit Gateway, VPC Peering, Firewalls), Azure VNet, or GCP NCC.
Strong understanding of disaster recovery, resiliency testing, and compliance-driven reliability practices.
#LI-KC1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAs a Site Reliability Engineer, you’ll join the global Platform SRE team responsible for building, operating, and scaling Kong’s multi-region SaaS platform that powers the world’s API connectivity.\n\nYou’ll design, automate, and run production systems serving thousands of customers across AWS, GCP, and Azure. You’ll work on everything from multi-region Kubernetes clusters to service mesh and gateway architectures, ensuring the reliability, scalability, and security of Kong’s SaaS offerings.\n\nThis is a hands-on role ideal for engineers who thrive on running production SaaS systems at scale, automating operations, and continuously improving performance, resilience, and deployment pipelines.\n\n\n\nWhat You’ll Do:\n\n - Operate and scale Kong’s global SaaS platform (Konnect), ensuring reliability, availability, and performance across regions and clouds.\n\n - Build, automate, and maintain Kubernetes-based infrastructure and deployment workflows using Terraform/Terragrunt, Helm, and ArgoCD.\n\n - Design, maintain, and optimize multi-region data and caching layers — including PostgreSQL, Redis, ClickHouse, and Druid — for high availability and low latency.\n\n - Operate and improve Kong Gateway and Kong Mesh environments supporting hybrid and distributed architectures.\n\n - Develop and maintain CI/CD pipelines and GitOps workflows to automate service delivery and ensure consistent infrastructure changes.\n\n - Enhance observability and incident response readiness through systems like Datadog, Prometheus, Grafana, and Thanos, defining and tracking SLOs.\n\n - Collaborate closely with development and security teams to ensure smooth operation of SaaS services in compliance with reliability, security, and regulatory standards.\n\n - Participate in a global 24/7 on-call rotation and drive continuous improvement of operational playbooks and postmortem practices.\n\n - Lead and contribute to scaling initiatives that improve elasticity, reliability, and cost-efficiency across the SaaS platform.\n \n \n\nWhat You’ll Bring:\n\n - BS in Computer Science or equivalent practical experience.\n\n - Proven experience managing SaaS or PaaS systems at enterprise scale (multi-region, multi-tenant, secure environments).\n\n - Deep expertise in Kubernetes, including debugging cluster/networking issues and designing for fault tolerance and scalability.\n\n - Strong proficiency with Infrastructure as Code tools like Terraform or Terragrunt.\n\n - Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Atlantis, Helm).\n\n - Proficiency in one or more programming languages (Go, Python, Bash) for automation and tooling.\n\n - Solid understanding of Linux/Unix systems, networking (DNS, TLS/SSL, HTTP), load balancers and distributed systems.\n\n - Experiencing working with API gateway and service mesh technologies\n\n - Familiarity with streaming systems like Kafka and observability platforms (Datadog, Prometheus, Grafana).\n\n - Experience working in a 24/7/365 production support environment.\n\n\n\nBonus Points:\n\n - Hands-on experience with Kong Gateway, Kong Mesh, or similar service connectivity technologies.\n\n - Experience operating ClickHouse, Druid, or other time-series and analytics databases.\n\n - Experience managing PostgreSQL and Redis in multi-region configurations.\n\n - Working knowledge of AWS networking (PrivateLink, Transit Gateway, VPC Peering, Firewalls), Azure VNet, or GCP NCC.\n\n - Strong understanding of disaster recovery, resiliency testing, and compliance-driven reliability practices.\n \n \n\n#LI-KC1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$113K – $162K","scrapeableCompensationSalarySummary":"$113K - $162K","compensationTiers":[{"id":"771b5971-b21a-401f-8e69-027e75001910","tierSummary":"$113K – $162K","title":null,"additionalInformation":null,"components":[{"id":"3f105d7f-4a34-4d96-b4e8-7a8063018252","summary":"$113K – $162K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":113000,"maxValue":162000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":113000,"maxValue":162000}]}},{"id":"5de81b54-fd89-46b2-9e6f-5952ab27887e","title":"Staff Solutions Engineer - New York","department":"All Cost Center","team":"Sales Eng","employmentType":"FullTime","location":"New York, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-29T11:27:10.679+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"Albany"}},"jobUrl":"https://jobs.ashbyhq.com/kong/5de81b54-fd89-46b2-9e6f-5952ab27887e","applyUrl":"https://jobs.ashbyhq.com/kong/5de81b54-fd89-46b2-9e6f-5952ab27887e/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Are you ready to sit at the epicenter of the API and AI connectivity revolution? As a Staff Solutions Engineer at Kong, you won’t just be selling a platform — you’ll be a trusted technical advisor helping the world’s most innovative enterprises architect secure, scalable API ecosystems while navigating the transition into the agentic AI era. Kong sits at the intersection of API management and AI connectivity, and you’ll be the person who makes that story real for customers.
What You’ll Do:
Support field sales in helping customers understand the value of the Kong API and AI connectivity platform.
Conduct discovery conversations to understand customer requirements and map them to Kong solutions, from initial product reviews through to production.
Support POCs throughout the entire evaluation process, owning technical validation and stakeholder alignment.
Ensure customer satisfaction across your assigned set of accounts.
Collaborate with support, product, and engineering teams to advocate for customer needs.
Create technical documentation for DevOps, implementations, and services engagements.
Lead and support API Management and AI Goverance evaluations, including scoping API/AI use cases, LLM traffic management, and governance requirements.
Deliver demonstrations of Kong’s API & AI governance and agentic connectivity capabilities, including Model Context Protocol (MCP) governance, semantic caching, prompt guardrails, and shadow AI detection.
Run API & AI-focused Technical Feasibility Workshops (TFWs) to validate Kong’s fit for modern and/or AI/agentic architectures.
Own the technical strategy for complex, multi-stakeholder enterprise deals from qualification through close.
Mentor and coach junior SEs on technical skills, discovery methods, and deal strategy.
Drive thought leadership by authoring technical blogs, hosting webinars, speaking at industry events and conferences such as AWS re:Invent, Google Next, API & AI summit, and regional events
Influence product direction by synthesizing customer feedback and market signals into actionable input for the product team.
And any additional tasks required by manager.
What You’ll Bring:
7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or enterprise software company.
Proven track record owning complex, enterprise-level deals with multiple technical and executive stakeholders.
Experience mentoring or coaching other SEs or technical team members.
Experience with Docker, Kubernetes, and cloud-native platforms.
Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC, mTLS).
Hands-on experience with AI-assisted development tooling — Claude Code, GitHub Copilot, OpenAI Codex, or equivalent is required.
Working knowledge of AI/LLM architectures, including model routing, rate limiting, semantic caching, and prompt governance.
Familiarity with Model Context Protocol (MCP) and agentic AI patterns.
Solid understanding of cloud computing trends and open source business models.
Strong listener and communicator — you can confidently lead discussions with engineers, architects, and executives.
Enthusiasm for working in a high-profile, fast-paced environment at the intersection of API and AI connectivity.
#LI-TS1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAre you ready to sit at the epicenter of the API and AI connectivity revolution? As a Staff Solutions Engineer at Kong, you won’t just be selling a platform — you’ll be a trusted technical advisor helping the world’s most innovative enterprises architect secure, scalable API ecosystems while navigating the transition into the agentic AI era. Kong sits at the intersection of API management and AI connectivity, and you’ll be the person who makes that story real for customers.\n\n\n\nWhat You’ll Do:\n\n - Support field sales in helping customers understand the value of the Kong API and AI connectivity platform.\n\n - Conduct discovery conversations to understand customer requirements and map them to Kong solutions, from initial product reviews through to production.\n\n - Support POCs throughout the entire evaluation process, owning technical validation and stakeholder alignment.\n\n - Ensure customer satisfaction across your assigned set of accounts.\n\n - Collaborate with support, product, and engineering teams to advocate for customer needs.\n\n - Create technical documentation for DevOps, implementations, and services engagements.\n\n - Lead and support API Management and AI Goverance evaluations, including scoping API/AI use cases, LLM traffic management, and governance requirements.\n\n - Deliver demonstrations of Kong’s API & AI governance and agentic connectivity capabilities, including Model Context Protocol (MCP) governance, semantic caching, prompt guardrails, and shadow AI detection.\n\n - Run API & AI-focused Technical Feasibility Workshops (TFWs) to validate Kong’s fit for modern and/or AI/agentic architectures.\n\n - Own the technical strategy for complex, multi-stakeholder enterprise deals from qualification through close.\n\n - Mentor and coach junior SEs on technical skills, discovery methods, and deal strategy.\n\n - Drive thought leadership by authoring technical blogs, hosting webinars, speaking at industry events and conferences such as AWS re:Invent, Google Next, API & AI summit, and regional events\n\n - Influence product direction by synthesizing customer feedback and market signals into actionable input for the product team.\n\n - And any additional tasks required by manager.\n\n\n\nWhat You’ll Bring:\n\n - 7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or enterprise software company.\n\n - Proven track record owning complex, enterprise-level deals with multiple technical and executive stakeholders.\n\n - Experience mentoring or coaching other SEs or technical team members.\n\n - Experience with Docker, Kubernetes, and cloud-native platforms.\n\n - Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC, mTLS).\n\n - Hands-on experience with AI-assisted development tooling — Claude Code, GitHub Copilot, OpenAI Codex, or equivalent is required.\n\n - Working knowledge of AI/LLM architectures, including model routing, rate limiting, semantic caching, and prompt governance.\n\n - Familiarity with Model Context Protocol (MCP) and agentic AI patterns.\n\n - Solid understanding of cloud computing trends and open source business models.\n\n - Strong listener and communicator — you can confidently lead discussions with engineers, architects, and executives.\n\n - Enthusiasm for working in a high-profile, fast-paced environment at the intersection of API and AI connectivity.\n\n#LI-TS1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$200K – $260K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$200K - $260K","compensationTiers":[{"id":"f24f3ba1-29fc-4a65-93d3-daf114a8841e","tierSummary":"$200K – $260K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"1073a014-f379-4463-90e2-fffda0c16a8e","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d5878e57-cba9-4521-beb8-a041388e4d8d","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"af4467c3-7506-495c-9698-cc9079880d36","summary":"$200K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":260000}]}},{"id":"7612d87b-5e7e-47f3-8bae-837acc0f12ab","title":"Forward Deployed Engineer","department":"All Cost Center","team":"Field Engineering","employmentType":"FullTime","location":"New Jersey, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-15T18:08:26.527+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New Jersey","addressCountry":"United States","addressLocality":"Trenton"}},"jobUrl":"https://jobs.ashbyhq.com/kong/7612d87b-5e7e-47f3-8bae-837acc0f12ab","applyUrl":"https://jobs.ashbyhq.com/kong/7612d87b-5e7e-47f3-8bae-837acc0f12ab/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Join the global leader in API and AI governance in the era of Artificial Intelligence!
For this role, we are looking for a US Citizen who can support Government/Public Sector Customers
API traffic now outnumbers human traffic online, and a significant portion of that traffic is powered by the Kong platform, the world’s most popular API gateway. As organizations modernize for AI-driven connectivity, Kong is uniquely positioned at the center of enterprise transformation.
We are seeking a Forward Deployed Engineer (FDE) to join Kong’s growing Professional Services organization. This is a highly strategic, customer-facing engineering role focused on helping enterprise customers accelerate adoption of Kong’s API and AI Connectivity platform through hands-on implementation, automation, migration tooling, and solution engineering.
About the Role:
As an FDE, you will work directly alongside customer engineering teams to solve complex technical challenges, accelerate migrations, build reusable automation, and deliver production-grade solutions in real-world enterprise environments. You will operate at the intersection of software engineering, architecture, platform engineering, and customer delivery.
This role is ideal for engineers who enjoy building, coding, solving ambiguous problems, and working directly with customers on mission-critical initiatives involving APIs, AI gateways, service connectivity, modernization, and cloud-native platforms.
You will collaborate closely with Solutions Architects, Engagement Managers, Product Engineering, Customer Success, and Product teams to ensure successful customer outcomes while also influencing Kong’s product direction based on field experience.
Working at Kong is a unique opportunity to make a massive impact on Fortune 50/500 customers as they modernize mission-critical systems for the AI era.
What’s in it for you:
Impact
Work directly with some of the world’s largest enterprises to modernize API infrastructure and accelerate AI adoption through Kong’s connectivity platform.
Growth
Accelerate your technical and professional growth through exposure to cutting-edge cloud-native technologies, distributed systems, AI connectivity, automation frameworks, and large-scale enterprise architectures.
Opportunity
Be part of a rapidly growing Professional Services organization that is shaping how enterprises adopt APIs, AI gateways, and modern connectivity platforms globally.
What You’ll Do:
Partner directly with enterprise customers to design, build, and implement Kong-based solutions across cloud, hybrid, and on-premise environments.
Lead hands-on implementation efforts for API gateways, AI gateways, service mesh, developer portals, and related connectivity technologies.
Build automation frameworks, migration tooling, custom integrations, and reusable accelerators to simplify customer adoption and modernization efforts.
Drive migration initiatives from legacy API management platforms to Kong.
Work closely with customer developers, platform teams, architects, security teams, and executives to solve complex technical and operational challenges.
Develop production-grade code, scripts, plugins, CI/CD integrations, Kubernetes automation, and infrastructure tooling as part of customer engagements.
Collaborate with Kong Product and Engineering teams to influence roadmap priorities based on real-world customer feedback and implementation learnings.
Create reusable best practices, technical assets, reference architectures, documentation, and design patterns to scale delivery excellence across the organization.
Support strategic customer initiatives involving AI connectivity, governance, platform modernization, and cloud-native transformation.
What You’ll Bring:
Experience
8+ years in customer-facing engineering, platform engineering, professional services, site reliability engineering, or software engineering roles.
Strong hands-on software engineering and implementation experience.
Experience with API gateways, API management, integrations, or distributed systems platforms.
Strong Kubernetes and cloud-native infrastructure expertise.
Experience building automation frameworks, deployment tooling, CI/CD pipelines, or migration tooling.
Strong proficiency in Linux, networking, cloud infrastructure, and DevOps practices.
Experience with major cloud providers including AWS, Azure, or GCP.
Programming experience in languages such as Python, Go, Java, JavaScript, or Lua.
Experience with Infrastructure-as-Code and automation tooling such as Terraform, Helm, Ansible, or GitOps frameworks.
Prior experience working in API Management, Open Source, Middleware, SaaS, or Infrastructure software companies is highly preferred.
Preferred Attributes:
Strong builder mindset with the ability to solve complex technical problems with minimal supervision.
Comfortable operating in ambiguous, fast-moving enterprise environments.
Passion for working directly with customers and delivering measurable business outcomes.
Excellent communication and collaboration skills across technical and executive audiences.
Highly organized with strong prioritization and execution skills.
Passion for innovation, modern infrastructure, APIs, AI, and cloud-native technologies.
Team-oriented with a strong sense of ownership and accountability.
#LI-KH1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nJoin the global leader in API and AI governance in the era of Artificial Intelligence!\n\n\n\nFor this role, we are looking for a US Citizen who can support Government/Public Sector Customers\n\n\n\nAPI traffic now outnumbers human traffic online, and a significant portion of that traffic is powered by the Kong platform, the world’s most popular API gateway. As organizations modernize for AI-driven connectivity, Kong is uniquely positioned at the center of enterprise transformation.\n\nWe are seeking a Forward Deployed Engineer (FDE) to join Kong’s growing Professional Services organization. This is a highly strategic, customer-facing engineering role focused on helping enterprise customers accelerate adoption of Kong’s API and AI Connectivity platform through hands-on implementation, automation, migration tooling, and solution engineering.\n\nAbout the Role:\n\nAs an FDE, you will work directly alongside customer engineering teams to solve complex technical challenges, accelerate migrations, build reusable automation, and deliver production-grade solutions in real-world enterprise environments. You will operate at the intersection of software engineering, architecture, platform engineering, and customer delivery.\n\nThis role is ideal for engineers who enjoy building, coding, solving ambiguous problems, and working directly with customers on mission-critical initiatives involving APIs, AI gateways, service connectivity, modernization, and cloud-native platforms.\n\nYou will collaborate closely with Solutions Architects, Engagement Managers, Product Engineering, Customer Success, and Product teams to ensure successful customer outcomes while also influencing Kong’s product direction based on field experience.\n\nWorking at Kong is a unique opportunity to make a massive impact on Fortune 50/500 customers as they modernize mission-critical systems for the AI era.\n\n\n\nWhat’s in it for you:\n\nImpact\n\nWork directly with some of the world’s largest enterprises to modernize API infrastructure and accelerate AI adoption through Kong’s connectivity platform.\n\nGrowth\n\nAccelerate your technical and professional growth through exposure to cutting-edge cloud-native technologies, distributed systems, AI connectivity, automation frameworks, and large-scale enterprise architectures.\n\nOpportunity\n\nBe part of a rapidly growing Professional Services organization that is shaping how enterprises adopt APIs, AI gateways, and modern connectivity platforms globally.\n\n \n \n\nWhat You’ll Do:\n\n - Partner directly with enterprise customers to design, build, and implement Kong-based solutions across cloud, hybrid, and on-premise environments.\n\n - Lead hands-on implementation efforts for API gateways, AI gateways, service mesh, developer portals, and related connectivity technologies.\n\n - Build automation frameworks, migration tooling, custom integrations, and reusable accelerators to simplify customer adoption and modernization efforts.\n\n - Drive migration initiatives from legacy API management platforms to Kong.\n\n - Work closely with customer developers, platform teams, architects, security teams, and executives to solve complex technical and operational challenges.\n\n - Develop production-grade code, scripts, plugins, CI/CD integrations, Kubernetes automation, and infrastructure tooling as part of customer engagements.\n\n - Collaborate with Kong Product and Engineering teams to influence roadmap priorities based on real-world customer feedback and implementation learnings.\n\n - Create reusable best practices, technical assets, reference architectures, documentation, and design patterns to scale delivery excellence across the organization.\n\n - Support strategic customer initiatives involving AI connectivity, governance, platform modernization, and cloud-native transformation.\n\n \n\nWhat You’ll Bring:\n\nExperience\n\n - 8+ years in customer-facing engineering, platform engineering, professional services, site reliability engineering, or software engineering roles.\n\n - Strong hands-on software engineering and implementation experience.\n\n - Experience with API gateways, API management, integrations, or distributed systems platforms.\n\n - Strong Kubernetes and cloud-native infrastructure expertise.\n\n - Experience building automation frameworks, deployment tooling, CI/CD pipelines, or migration tooling.\n\n - Strong proficiency in Linux, networking, cloud infrastructure, and DevOps practices.\n\n - Experience with major cloud providers including AWS, Azure, or GCP.\n\n - Programming experience in languages such as Python, Go, Java, JavaScript, or Lua.\n\n - Experience with Infrastructure-as-Code and automation tooling such as Terraform, Helm, Ansible, or GitOps frameworks.\n\n - Prior experience working in API Management, Open Source, Middleware, SaaS, or Infrastructure software companies is highly preferred.\n\nPreferred Attributes:\n\n - Strong builder mindset with the ability to solve complex technical problems with minimal supervision.\n\n - Comfortable operating in ambiguous, fast-moving enterprise environments.\n\n - Passion for working directly with customers and delivering measurable business outcomes.\n\n - Excellent communication and collaboration skills across technical and executive audiences.\n\n - Highly organized with strong prioritization and execution skills.\n\n - Passion for innovation, modern infrastructure, APIs, AI, and cloud-native technologies.\n\n - Team-oriented with a strong sense of ownership and accountability.\n\n#LI-KH1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$133,056 – $190,080 • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$133,056 - $190,080","compensationTiers":[{"id":"abb0980f-8383-43af-ad47-55da577a8795","tierSummary":"$133,056 – $190,080 • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"621e7613-ce5b-41f1-9bed-19610963c4f9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"42dfd060-b40b-45a9-acf0-cbabc179379d","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3098a892-3d03-49c6-bfa5-90536f2f1a12","summary":"$133,056 – $190,080","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":133056,"maxValue":190080}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":133056,"maxValue":190080}]}},{"id":"27114f82-26d1-4e42-94c6-2659eea9fea2","title":"Enterprise Account Executive - Italy ","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"Italy","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-11-24T13:19:02.057+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Milano","addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/kong/27114f82-26d1-4e42-94c6-2659eea9fea2","applyUrl":"https://jobs.ashbyhq.com/kong/27114f82-26d1-4e42-94c6-2659eea9fea2/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are looking for an experienced sales professional, ideally with open source experience who will be selling into global enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise products in an entrepreneurial setting. The Strategic Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.
The role provides an opportunity to have real impact in a company scaling within a high-growth market plus uncapped commission and earnings potential.
What You'll Do:
Sell Kong Enterprise Platform to enterprise customers.
Meet individual quota and objectives.
Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motion and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.
Provide account leadership and direction in the pre- and post-sales process and contribute to analysis on wins/losses.
Ability to travel to customer sites as required (30% - 50%).
What You'll Bring:
A true desire to see customers benefit from the investment they make with Kong.
Experience in selling enterprise software; experience with open source, APIs, and/or infrastructure software a big plus.
Ability to leverage established relationships and proven sales techniques for success.
Effective communicator and strong interpersonal skills.
Excellent negotiation, presentation and closing skills.
Motivated, driven and results oriented.
Bonus points:
Experience within a fast moving scale-up is a must.
#LI-RL2
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are looking for an experienced sales professional, ideally with open source experience who will be selling into global enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise products in an entrepreneurial setting. The Strategic Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.\n\nThe role provides an opportunity to have real impact in a company scaling within a high-growth market plus uncapped commission and earnings potential.\n\n \n\nWhat You'll Do:\n\n - Sell Kong Enterprise Platform to enterprise customers.\n\n - Meet individual quota and objectives.\n\n - Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motion and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.\n\n - Provide account leadership and direction in the pre- and post-sales process and contribute to analysis on wins/losses.\n\n - Ability to travel to customer sites as required (30% - 50%).\n \n \n\nWhat You'll Bring: \n\n - A true desire to see customers benefit from the investment they make with Kong.\n\n - Experience in selling enterprise software; experience with open source, APIs, and/or infrastructure software a big plus.\n\n - Ability to leverage established relationships and proven sales techniques for success.\n\n - Effective communicator and strong interpersonal skills.\n\n - Excellent negotiation, presentation and closing skills.\n\n - Motivated, driven and results oriented.\n\n\n\nBonus points: \n\n - Experience within a fast moving scale-up is a must.\n\n\n\n#LI-RL2\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"11779b45-c6dc-4c6a-9372-cc3e1b828278","title":"Strategic Account Executive, UKI","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"England, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-22T09:44:10.392+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"England"}},"jobUrl":"https://jobs.ashbyhq.com/kong/11779b45-c6dc-4c6a-9372-cc3e1b828278","applyUrl":"https://jobs.ashbyhq.com/kong/11779b45-c6dc-4c6a-9372-cc3e1b828278/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
About the Role: We are looking for an experienced sales professional, ideally with open source experience, who will be selling into UKI major accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise products in an entrepreneurial setting. The Strategic Account Executive will be integral to our growth plan and in acquiring new Strategic accounts. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.
What You'll Do:
Sell the Kong Enterprise Platform to major enterprise customers. Meet individual quota and objectives.
Take ownership of your territory, which includes understanding and navigating enterprise procurement processes, contract structures, and buying criteria, ensuring pipeline accuracy based on evidence, and working opportunities to closure.
Provide account leadership and direction in the pre- and post-sales process, maintaining a deep understanding of enterprise business objectives, and contribute to analysis on wins/losses.
Ability to travel to customer and partner sites as required (30% - 50%). And any additional tasks required by manager.
What You'll Bring:
A true desire to see customers and organizations benefit from the investment they make with Kong.
10+ years of experience in selling enterprise software, with a proven track record of hitting targets within major accounts; experience with open source, APIs, and/or infrastructure software a big plus.
Ability to leverage established relationships within target accounts and utilize proven sales techniques for success.
Effective communicator and strong interpersonal skills, capable of building trust with key enterprise stakeholders and digital transformation leaders.
Excellent negotiation, presentation, and closing skills within complex enterprise buying environments. Motivated, driven, and results-oriented.
Bonus Points
Experience with fast-growing startups is a plus. Familiarity with enterprise procurement frameworks and complex deal structures.
#LI-JM3
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAbout the Role: We are looking for an experienced sales professional, ideally with open source experience, who will be selling into UKI major accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise products in an entrepreneurial setting. The Strategic Account Executive will be integral to our growth plan and in acquiring new Strategic accounts. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.\n\n\n\nWhat You'll Do:\n\n - Sell the Kong Enterprise Platform to major enterprise customers. Meet individual quota and objectives. \n\n - Take ownership of your territory, which includes understanding and navigating enterprise procurement processes, contract structures, and buying criteria, ensuring pipeline accuracy based on evidence, and working opportunities to closure. \n\n - Provide account leadership and direction in the pre- and post-sales process, maintaining a deep understanding of enterprise business objectives, and contribute to analysis on wins/losses. \n\n - Ability to travel to customer and partner sites as required (30% - 50%). And any additional tasks required by manager.\n\n\n\nWhat You'll Bring:\n\n - A true desire to see customers and organizations benefit from the investment they make with Kong. \n\n - 10+ years of experience in selling enterprise software, with a proven track record of hitting targets within major accounts; experience with open source, APIs, and/or infrastructure software a big plus. \n\n - Ability to leverage established relationships within target accounts and utilize proven sales techniques for success. \n\n - Effective communicator and strong interpersonal skills, capable of building trust with key enterprise stakeholders and digital transformation leaders. \n\n - Excellent negotiation, presentation, and closing skills within complex enterprise buying environments. Motivated, driven, and results-oriented.\n\n\n\nBonus Points\n\n - Experience with fast-growing startups is a plus. Familiarity with enterprise procurement frameworks and complex deal structures.\n\n#LI-JM3\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"25a443f2-17c3-4dee-b9f2-89e74ec2d5f2","title":"Senior Incident Response Engineer","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Milan, Italy","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-07T10:14:32.891+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Milano","addressCountry":"Italy","addressLocality":"Milano"}},"jobUrl":"https://jobs.ashbyhq.com/kong/25a443f2-17c3-4dee-b9f2-89e74ec2d5f2","applyUrl":"https://jobs.ashbyhq.com/kong/25a443f2-17c3-4dee-b9f2-89e74ec2d5f2/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
This position will build a working leader reporting to the security manager, who is responsible for creating a collaborative environment between Kong Inc. Security and all impacted business/engineering teams by working together in the effective incident detection, response, recovery, identification, and protection. Stakeholder management and clean thinking under pressure are critical requirements for the role, together with a strong passion for Cyber Security and its fantastic ability to make a real difference in protecting customers, partners and employees.
The company's leadership team, and a cross-functional team of skilled engineers from various perspectives, all working with a singular focus of maintaining our customer's trust. You'll be exposed to the reality of how Kong functions on a technical and process level and will build a comprehensive base of knowledge around how it all works together. In doing so, you'll be playing a role in keeping Kong secure and compliant, bringing security to our company's forefront.
What You’ll Do:
Execute, develop and document incident handling guides and processes for Kong.
Prioritizes events using existing tools to correlate data to reduce false positives and detect threats.
Analyze and tune security alerts and interpret events, as well as create new signals based on signatures and behavioral activities.
Respond to security incidents and perform forensics on IT systems as necessary.
Guide/lead mitigation strategies for identified vulnerabilities and threats.
Design, automate and maintain a portfolio of security alerts, automated actions, and escalation workflows supporting a high-performing 24/7 incident response capability.
Conduct threat hunting activities, anticipate future threats, and maintain forward-thinking strategies for tools/technology/processes that combat sophisticated threat actors.
Assist with implementation of counter-measures or mitigating controls.
Develop and maintain Incident Response capabilities in public cloud environments.
Prepare incident reports of analysis methodology and results.
Recognize potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information.
Partner with key stakeholders and communicate effectively to improve preparation, identification, analysis, containment, and post-mortem activities feedback loop.
Develop monthly reporting dashboards and metrics on incidents and response capabilities.
Prepare executive summaries and conduct briefings on significant investigations.
What You’ll Bring:
Experience in crisis management, namely in preventing incidents from becoming a crisis.
Insight of using incidents as opportunities by leveraging Incidents to drive innovation, situation awareness, and fixes.
Passion for automation, delegation, and scalability via playbooks and highly effective processes.
Drive for automating processes and workflows to detect, contain and eliminate active malicious agents.
Expertise in building and operating security information/event management systems (SIEM), centralized logging, and enrichment solutions (Endpoint protection/detection, Panther, Crowdstrike, AWS Security Hub, codebase infrastructure, build infrastructure).
Practical experience working with cloud technologies; ability to build and deploy a solution using Terraform.
Experience with building and deploying solutions (Ansible, Terraform).
Competency in Linux, windows;
Ability to automate workflows via Python or javascript scripting languages.
#LI-EA1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nThis position will build a working leader reporting to the security manager, who is responsible for creating a collaborative environment between Kong Inc. Security and all impacted business/engineering teams by working together in the effective incident detection, response, recovery, identification, and protection. Stakeholder management and clean thinking under pressure are critical requirements for the role, together with a strong passion for Cyber Security and its fantastic ability to make a real difference in protecting customers, partners and employees.\n\nThe company's leadership team, and a cross-functional team of skilled engineers from various perspectives, all working with a singular focus of maintaining our customer's trust. You'll be exposed to the reality of how Kong functions on a technical and process level and will build a comprehensive base of knowledge around how it all works together. In doing so, you'll be playing a role in keeping Kong secure and compliant, bringing security to our company's forefront.\n\n\n\nWhat You’ll Do:\n\n - Execute, develop and document incident handling guides and processes for Kong.\n\n - Prioritizes events using existing tools to correlate data to reduce false positives and detect threats.\n\n - Analyze and tune security alerts and interpret events, as well as create new signals based on signatures and behavioral activities.\n\n - Respond to security incidents and perform forensics on IT systems as necessary.\n\n - Guide/lead mitigation strategies for identified vulnerabilities and threats.\n\n - Design, automate and maintain a portfolio of security alerts, automated actions, and escalation workflows supporting a high-performing 24/7 incident response capability.\n\n - Conduct threat hunting activities, anticipate future threats, and maintain forward-thinking strategies for tools/technology/processes that combat sophisticated threat actors.\n\n - Assist with implementation of counter-measures or mitigating controls.\n\n - Develop and maintain Incident Response capabilities in public cloud environments.\n\n - Prepare incident reports of analysis methodology and results.\n\n - Recognize potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information.\n\n - Partner with key stakeholders and communicate effectively to improve preparation, identification, analysis, containment, and post-mortem activities feedback loop.\n\n - Develop monthly reporting dashboards and metrics on incidents and response capabilities.\n\n - Prepare executive summaries and conduct briefings on significant investigations.\n \n \n\nWhat You’ll Bring:\n\n - Experience in crisis management, namely in preventing incidents from becoming a crisis.\n\n - Insight of using incidents as opportunities by leveraging Incidents to drive innovation, situation awareness, and fixes.\n\n - Passion for automation, delegation, and scalability via playbooks and highly effective processes.\n\n - Drive for automating processes and workflows to detect, contain and eliminate active malicious agents.\n\n - Expertise in building and operating security information/event management systems (SIEM), centralized logging, and enrichment solutions (Endpoint protection/detection, Panther, Crowdstrike, AWS Security Hub, codebase infrastructure, build infrastructure).\n\n - Practical experience working with cloud technologies; ability to build and deploy a solution using Terraform.\n\n - Experience with building and deploying solutions (Ansible, Terraform).\n\n - Competency in Linux, windows;\n\n - Ability to automate workflows via Python or javascript scripting languages.\n\n#LI-EA1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"95db1297-8b22-439b-9331-2c4881f61b92","title":"Software Engineer - Kubernetes ","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Milan, Italy","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-18T12:03:02.162+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Milano","addressCountry":"Italy","addressLocality":"Milano"}},"jobUrl":"https://jobs.ashbyhq.com/kong/95db1297-8b22-439b-9331-2c4881f61b92","applyUrl":"https://jobs.ashbyhq.com/kong/95db1297-8b22-439b-9331-2c4881f61b92/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As a Software Engineer at Kong, you will play a key role in developing and maintaining our cutting-edge API gateway and cloud-native connectivity solutions. You’ll work on high-performance software that empowers organizations to manage APIs and microservices efficiently across cloud, on-prem, and hybrid environments.
At Kong, we are revolutionizing API connectivity with open-source and enterprise-grade solutions that power some of the world’s most demanding applications. The team’s core products, Kong Gateway Operator and Kong Ingress Controller, enable seamless, secure, and intelligent service connectivity for modern architectures, including Kubernetes, multi-cloud, and service mesh deployments. If you're passionate about distributed systems, cloud-native technologies, and growing your skills in high-performance APIs, we’d love to hear from you!
What You’ll Do:
Contributing to the development and maintenance of Kong’s Gateway Operator and Ingress Controller to ensure reliability and performance.
Delivering assigned tasks that meet acceptance criteria, working on problems of moderate scope where analysis requires a review of a variety of factors.
Writing readable, maintainable, and adequately tested code in Golang while ensuring code quality through automated testing and participating in peer reviews.
Collaborating with cross-functional teams (engineering, product, DevOps) to build new features and build productive internal working relationships.
Contributing to the design of components within a larger system, understanding the trade-offs of different approaches and articulating your reasoning.
Debugging and solving problems within your area of the codebase, exercising judgment within defined procedures and practices.
Engaging with the open-source community under the guidance of senior team members.
What You’ll Bring:
1-2+ years of professional software engineering experience (or comparable).
Proficiency in Golang (or strong proficiency in C/C++/Java/Python with a willingness to learn Go rapidly).
Familiarity with Kubernetes architecture and concepts (e.g., Pods, Deployments, Services, CRDs).
Ability to deliver routine work with general instructions and tackle new projects or assignments with detailed instructions.
Experience writing unit and integration tests.
A strong learning mindset, self-awareness to acknowledge strengths and weaknesses, and a drive to actively manage your growth.
Good communication skills and the ability to collaborate effectively in a distributed, remote-first team.
Bonus Points:
Contributions to open-source projects, particularly in the cloud-native ecosystem (e.g., Kubernetes, Envoy).
Basic understanding of API Gateways, Service Meshes, or the Kubernetes Gateway API.
Familiarity with CI/CD pipelines and DevOps practices.
#LI-EA1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAs a Software Engineer at Kong, you will play a key role in developing and maintaining our cutting-edge API gateway and cloud-native connectivity solutions. You’ll work on high-performance software that empowers organizations to manage APIs and microservices efficiently across cloud, on-prem, and hybrid environments.\n\nAt Kong, we are revolutionizing API connectivity with open-source and enterprise-grade solutions that power some of the world’s most demanding applications. The team’s core products, Kong Gateway Operator and Kong Ingress Controller, enable seamless, secure, and intelligent service connectivity for modern architectures, including Kubernetes, multi-cloud, and service mesh deployments. If you're passionate about distributed systems, cloud-native technologies, and growing your skills in high-performance APIs, we’d love to hear from you!\n\n\n\nWhat You’ll Do:\n\n - Contributing to the development and maintenance of Kong’s Gateway Operator and Ingress Controller to ensure reliability and performance.\n\n - Delivering assigned tasks that meet acceptance criteria, working on problems of moderate scope where analysis requires a review of a variety of factors.\n\n - Writing readable, maintainable, and adequately tested code in Golang while ensuring code quality through automated testing and participating in peer reviews.\n\n - Collaborating with cross-functional teams (engineering, product, DevOps) to build new features and build productive internal working relationships.\n\n - Contributing to the design of components within a larger system, understanding the trade-offs of different approaches and articulating your reasoning.\n\n - Debugging and solving problems within your area of the codebase, exercising judgment within defined procedures and practices.\n\n - Engaging with the open-source community under the guidance of senior team members.\n \n \n\nWhat You’ll Bring:\n\n - 1-2+ years of professional software engineering experience (or comparable).\n\n - Proficiency in Golang (or strong proficiency in C/C++/Java/Python with a willingness to learn Go rapidly).\n\n - Familiarity with Kubernetes architecture and concepts (e.g., Pods, Deployments, Services, CRDs).\n\n - Ability to deliver routine work with general instructions and tackle new projects or assignments with detailed instructions.\n\n - Experience writing unit and integration tests.\n\n - A strong learning mindset, self-awareness to acknowledge strengths and weaknesses, and a drive to actively manage your growth.\n\n - Good communication skills and the ability to collaborate effectively in a distributed, remote-first team.\n \n \n\n Bonus Points:\n\n - Contributions to open-source projects, particularly in the cloud-native ecosystem (e.g., Kubernetes, Envoy).\n\n - Basic understanding of API Gateways, Service Meshes, or the Kubernetes Gateway API.\n\n - Familiarity with CI/CD pipelines and DevOps practices.\n\n\n\n#LI-EA1\n\n\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6ee097d0-166d-4bac-95ab-c9d602341c60","title":"Senior Software Engineer, Gateway Enterprise - Shanghai","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Shanghai, China","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-04T08:48:56.958+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/kong/6ee097d0-166d-4bac-95ab-c9d602341c60","applyUrl":"https://jobs.ashbyhq.com/kong/6ee097d0-166d-4bac-95ab-c9d602341c60/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As a member of a team, you’ll need strong technical skills and a solid background in Computer science and technology to be able to accept various challenges, make valuable contributions, and generally have a great experience in Kong. You will have the opportunity to influence the culture, facilitate technical delivery, and collaborate with your team on the strategy and execution of our key product.
What You'll Do:
Work on our proxy stack which is based on Nginx/OpenResty.
Organize and prioritize complex problem resolution and bug fixes, debugging distributed services.
Contribute to the Kong Gateway OSS and Enterprise product.
What You'll Bring:
At least 5 year of experience in computer operating systems and deep understanding of Linux system runtime and networking stack.
Solid hands-on low-level technical experience in Linux systems troubleshooting and profiling, experience in debugging tools such as gdb, systemtap, tcpdump, crash, etc.
Experience with public cloud providers like AWS, GCP or Azure.
Fluent English language skills including both written and verbal.
Bonus Points:
Hands-on experience with building and maintaining NGINX/OpenResty-based backend services.
Hands-on experience with Lua/C programming(extra points if experience with LuaJIT)
Hands-on experience with Kubernetes.
Hands-on experience with Kong Gateway/Kubernetes Ingress Controller for Kong.
Experience with developing and maintaining large distributed system.
Experience with developing and maintaining enterprise software.
Being familiar with Rust is a plus.
#LI-WL1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\nAs a member of a team, you’ll need strong technical skills and a solid background in Computer science and technology to be able to accept various challenges, make valuable contributions, and generally have a great experience in Kong. You will have the opportunity to influence the culture, facilitate technical delivery, and collaborate with your team on the strategy and execution of our key product.\n\n\n\nWhat You'll Do:\n\n - Work on our proxy stack which is based on Nginx/OpenResty.\n\n - Organize and prioritize complex problem resolution and bug fixes, debugging distributed services.\n\n - Contribute to the Kong Gateway OSS and Enterprise product.\n\n\n\nWhat You'll Bring:\n\n - At least 5 year of experience in computer operating systems and deep understanding of Linux system runtime and networking stack.\n\n - Solid hands-on low-level technical experience in Linux systems troubleshooting and profiling, experience in debugging tools such as gdb, systemtap, tcpdump, crash, etc.\n\n - Experience with public cloud providers like AWS, GCP or Azure.\n\n - Fluent English language skills including both written and verbal.\n \n \n\nBonus Points:\n\n - Hands-on experience with building and maintaining NGINX/OpenResty-based backend services.\n\n - Hands-on experience with Lua/C programming(extra points if experience with LuaJIT)\n\n - Hands-on experience with Kubernetes.\n\n - Hands-on experience with Kong Gateway/Kubernetes Ingress Controller for Kong.\n\n - Experience with developing and maintaining large distributed system.\n\n - Experience with developing and maintaining enterprise software.\n\n - Being familiar with Rust is a plus.\n\n#LI-WL1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"eba0b07d-752a-47c9-a585-71049677b55d","title":"Senior Program Manager, Security Engineering","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Toronto, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-26T18:59:59.666+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/kong/eba0b07d-752a-47c9-a585-71049677b55d","applyUrl":"https://jobs.ashbyhq.com/kong/eba0b07d-752a-47c9-a585-71049677b55d/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are seeking a dynamic, well-rounded Sr. Technical Program Manager (TPM) to join our Cybersecurity team within the Office of the Chief Information Security Officer (OCISO) at Kong. The ideal candidate for this role is a TPM who can support a broad range of cybersecurity initiatives across the Kong from risk management and compliance automation to security operations and technical delivery.
The ideal candidate will bring experience working on an Information Security or Cybersecurity team, with a strong understanding of security frameworks, risk management, and technical program delivery. Certifications such as CISSP, CISM, or equivalent are desirable.
What You’ll Do:
Lead and manage Kong Cybersecurity Programs across OCISO
Establish, develop and track KPIs
Collaborate with engineering, product, and business stakeholders to define, prioritize, and deliver technical solutions.
Present complex technical challenges and resolutions to leadership and stakeholders.
Stay current on regulatory and industry standards (for example, ISO 27001,PCI-DSS, FedRAMP, NIST 800-53) to inform risk and control strategies.
Build strategies for issue and risk mitigation, contingency planning, and compliance adherence.
Demonstrate ownership and autonomy in managing programs and delivering high-quality results.
Knowledge, Skills, And Abilities:
Experience working on an Information Security or Cybersecurity team.
Strong program and project management skills with a deep understanding of security and audit frameworks (e.g., SOC 2, PCI, ISO, FedRAMP).
Ability to bridge the gap between Product, Engineering, and Architecture to facilitate solutions.
Excellent communication, stakeholder engagement, and organizational skills.
Technical credibility to engage with engineers and understand infrastructure, cloud, and network security.
Ability to influence across teams and drive alignment in a complex, matrixed environment.
Comfortable navigating ambiguity and solving complex problems with a proactive mindset.
What You'll Bring:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
5+ years of experience in Cloud Risk Management, Cybersecurity, or related fields.
5+ years in a Technical Program Manager or similar role.
Preferred certifications: CISSP, CISM, CRISC, CISA, CGEIT, PMP.
Work Environment:
Hybrid-friendly with occasional travel
May require occasional on-call availability and work outside standard hours.
#LI-KC1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are seeking a dynamic, well-rounded Sr. Technical Program Manager (TPM) to join our Cybersecurity team within the Office of the Chief Information Security Officer (OCISO) at Kong. The ideal candidate for this role is a TPM who can support a broad range of cybersecurity initiatives across the Kong from risk management and compliance automation to security operations and technical delivery.\n\n\n\nThe ideal candidate will bring experience working on an Information Security or Cybersecurity team, with a strong understanding of security frameworks, risk management, and technical program delivery. Certifications such as CISSP, CISM, or equivalent are desirable.\n\n\n\nWhat You’ll Do: \n\n - Lead and manage Kong Cybersecurity Programs across OCISO\n\n - Establish, develop and track KPIs\n\n - Collaborate with engineering, product, and business stakeholders to define, prioritize, and deliver technical solutions.\n\n - Present complex technical challenges and resolutions to leadership and stakeholders.\n\n - Stay current on regulatory and industry standards (for example, ISO 27001,PCI-DSS, FedRAMP, NIST 800-53) to inform risk and control strategies.\n\n - Build strategies for issue and risk mitigation, contingency planning, and compliance adherence.\n\n - Demonstrate ownership and autonomy in managing programs and delivering high-quality results.\n \n \n\nKnowledge, Skills, And Abilities:\n\n - Experience working on an Information Security or Cybersecurity team.\n\n - Strong program and project management skills with a deep understanding of security and audit frameworks (e.g., SOC 2, PCI, ISO, FedRAMP).\n\n - Ability to bridge the gap between Product, Engineering, and Architecture to facilitate solutions.\n\n - Excellent communication, stakeholder engagement, and organizational skills.\n\n - Technical credibility to engage with engineers and understand infrastructure, cloud, and network security.\n\n - Ability to influence across teams and drive alignment in a complex, matrixed environment.\n\n - Comfortable navigating ambiguity and solving complex problems with a proactive mindset.\n \n \n\nWhat You'll Bring: \n\n - Bachelor’s degree in Computer Science, Information Technology, or a related field.\n\n - 5+ years of experience in Cloud Risk Management, Cybersecurity, or related fields.\n\n - 5+ years in a Technical Program Manager or similar role.\n\n - Preferred certifications: CISSP, CISM, CRISC, CISA, CGEIT, PMP.\n\nWork Environment:\n\n - Hybrid-friendly with occasional travel\n\n - May require occasional on-call availability and work outside standard hours.\n\n\n\n#LI-KC1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"CA$104,310 – CA$146,110","scrapeableCompensationSalarySummary":"CA$104,310 - CA$146,110","compensationTiers":[{"id":"492cc018-7af7-47da-ae5a-d21896c9700c","tierSummary":"CA$104,310 – CA$146,110","title":null,"additionalInformation":null,"components":[{"id":"3147df70-cf4d-4b05-9652-a7f6a43e369f","summary":"CA$104,310 – CA$146,110","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":104310,"maxValue":146110}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":104310,"maxValue":146110}]}},{"id":"74598ada-ce9e-4726-90fd-f9e25c793de3","title":"Senior Software Engineer - Golang","department":"All Cost Center","team":"OCTO","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-20T12:16:45.627+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/kong/74598ada-ce9e-4726-90fd-f9e25c793de3","applyUrl":"https://jobs.ashbyhq.com/kong/74598ada-ce9e-4726-90fd-f9e25c793de3/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Kong is building the future of API and AI infrastructure. Our platform powers connectivity for thousands of organizations globally across APIs, microservices, Kubernetes and now AI agents and LLM-driven applications.
About The Role:
We’re looking for a Senior Software Engineer to join Kong’s Office of the CTO team and work on special, high-impact projects that influence the direction of our platform and engineering strategy. The Office of the CTO (OCTO) is where Kong’s most ambitious and exploratory engineering work happens, new platforms, foundational systems and high-impact technical bets that shape the company’s future.
You’ll work on everything from distributed database provisioning and durable workflow orchestration to LLM fine-tuning and infrastructure for our AI Builder capabilities, helping define a new foundation for how developers build and run AI-driven systems at scale.
This is a rare opportunity to shape a greenfield AI platform from the ground up, with direct input into architecture, tooling, and developer experience.
This is a role for engineers who enjoy deep technical challenges, ambiguity, and building systems that matter.
What You’ll Do:
Design and build highly scalable distributed backend systems
Develop core services in Golang, with a focus on performance and reliability
Work with PostgreSQL and Redis to build robust, data-intensive systems
Architect systems that operate across microservices, networking layers, and cloud platforms
Collaborate closely with the CTO and senior engineers on strategic technical initiatives
Prototype and productionize new platform capabilities and internal tooling
Influence engineering direction and technical standards across Kong
What you'll bring:
Strong production experience with Golang
Experience designing and operating distributed systems at scale
Solid experience with PostgreSQL and Redis in production environments
Experience building backend systems with high availability, scalability, and reliability
Strong systems thinking, debugging, and performance optimization skills
Bonus points:
Experience with Kubernetes, networking, or API gateways
Experience with cloud platforms (AWS, GCP, Azure)
Contributions to open source or internal platform tooling
Experience working on platform, infra, or developer tooling products
#LI-BR2
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nKong is building the future of API and AI infrastructure. Our platform powers connectivity for thousands of organizations globally across APIs, microservices, Kubernetes and now AI agents and LLM-driven applications.\n\n\n\nAbout The Role:\n\nWe’re looking for a Senior Software Engineer to join Kong’s Office of the CTO team and work on special, high-impact projects that influence the direction of our platform and engineering strategy. The Office of the CTO (OCTO) is where Kong’s most ambitious and exploratory engineering work happens, new platforms, foundational systems and high-impact technical bets that shape the company’s future.\n\nYou’ll work on everything from distributed database provisioning and durable workflow orchestration to LLM fine-tuning and infrastructure for our AI Builder capabilities, helping define a new foundation for how developers build and run AI-driven systems at scale.\n\nThis is a rare opportunity to shape a greenfield AI platform from the ground up, with direct input into architecture, tooling, and developer experience.\n\nThis is a role for engineers who enjoy deep technical challenges, ambiguity, and building systems that matter.\n\n\n\nWhat You’ll Do:\n\n - Design and build highly scalable distributed backend systems\n\n - Develop core services in Golang, with a focus on performance and reliability\n\n - Work with PostgreSQL and Redis to build robust, data-intensive systems\n\n - Architect systems that operate across microservices, networking layers, and cloud platforms\n\n - Collaborate closely with the CTO and senior engineers on strategic technical initiatives\n\n - Prototype and productionize new platform capabilities and internal tooling\n\n - Influence engineering direction and technical standards across Kong\n \n \n\nWhat you'll bring:\n\n - Strong production experience with Golang\n\n - Experience designing and operating distributed systems at scale\n\n - Solid experience with PostgreSQL and Redis in production environments\n\n - Experience building backend systems with high availability, scalability, and reliability\n\n - Strong systems thinking, debugging, and performance optimization skills\n\nBonus points:\n\n - Experience with Kubernetes, networking, or API gateways\n\n - Experience with cloud platforms (AWS, GCP, Azure)\n\n - Contributions to open source or internal platform tooling\n\n - Experience working on platform, infra, or developer tooling products\n\n#LI-BR2\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$144.70 – $202.40","scrapeableCompensationSalarySummary":"$144.70 - $202.40","compensationTiers":[{"id":"9d195195-70c9-4af4-aef3-5e3a6e2b85cd","tierSummary":"$144.70 – $202.40","title":null,"additionalInformation":null,"components":[{"id":"fe798e06-eb32-40cd-b993-ad2577cd5d14","summary":"$144.70 – $202.40","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":144.7,"maxValue":202.4}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":144.7,"maxValue":202.4}]}},{"id":"ebffb0f9-dbdd-4e65-a1ea-efe5add8a1cb","title":"Software Engineer AI Gateway","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Milan, Italy","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-17T08:12:36.338+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Milano","addressCountry":"Italy","addressLocality":"Milano"}},"jobUrl":"https://jobs.ashbyhq.com/kong/ebffb0f9-dbdd-4e65-a1ea-efe5add8a1cb","applyUrl":"https://jobs.ashbyhq.com/kong/ebffb0f9-dbdd-4e65-a1ea-efe5add8a1cb/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
You will join the engineering team that builds the Kong AI gateway, empowering companies and developers around the world to govern every step of their AI & LLM based innovation.
As a Software Engineer in the AI Gateway Team, you will be working on core features such as multi-LLM routing and balancing, semantic caching and routing, MCP, and more.
What You'll Do:
Responsible for building and maintaining API management software for AI and LLMs and its underlying stack.
Implement new innovative features including proxying capabilities, load balancing, databases support that extend Kong AI Gateway’s offering.
Bugs troubleshooting, performance tuning and low-level optimizations.
Fill the gaps between Kong and third-party deployment platforms and tooling.
Any additional tasks required by manager.
What You'll Bring:
3+ years of programming in server-side applications and components.
Hands on experience with either Golang or Rust
Experience building and debugging applications that are highly scalable, distributed, reliable and resilient.
Solid hands-on low-level technical expertise in Linux systems troubleshooting, and profiling.
Experience in distributed systems, Linux networking stack and computer systems programming, Kong works with APIs on both L7 and L4 transports and protocols, so this expertise and knowledge are required.
Comfortable working with a remotely distributed team.
Strong sense of ownership and excellent verbal and written communication skills -- engineers at Kong write the documentation for their products
Familiarity with AI LLM concepts and applications development
Bonus Points:
Hands on experience with NGINX/OpenResty/Kong/LuaJIT.
Hands on experience with Envoy or Istio.
#LI-EA1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nYou will join the engineering team that builds the Kong AI gateway, empowering companies and developers around the world to govern every step of their AI & LLM based innovation.\n\nAs a Software Engineer in the AI Gateway Team, you will be working on core features such as multi-LLM routing and balancing, semantic caching and routing, MCP, and more.\n\n \n\nWhat You'll Do:\n\n - Responsible for building and maintaining API management software for AI and LLMs and its underlying stack.\n\n - Implement new innovative features including proxying capabilities, load balancing, databases support that extend Kong AI Gateway’s offering.\n\n - Bugs troubleshooting, performance tuning and low-level optimizations.\n\n - Fill the gaps between Kong and third-party deployment platforms and tooling.\n\n - Any additional tasks required by manager.\n\n \n\nWhat You'll Bring:\n\n - 3+ years of programming in server-side applications and components.\n\n - Hands on experience with either Golang or Rust \n\n - Experience building and debugging applications that are highly scalable, distributed, reliable and resilient.\n\n - Solid hands-on low-level technical expertise in Linux systems troubleshooting, and profiling.\n\n - Experience in distributed systems, Linux networking stack and computer systems programming, Kong works with APIs on both L7 and L4 transports and protocols, so this expertise and knowledge are required.\n\n - Comfortable working with a remotely distributed team.\n\n - Strong sense of ownership and excellent verbal and written communication skills -- engineers at Kong write the documentation for their products\n\n - Familiarity with AI LLM concepts and applications development\n \n \n\nBonus Points:\n\n - Hands on experience with NGINX/OpenResty/Kong/LuaJIT.\n\n - Hands on experience with Envoy or Istio.\n\n#LI-EA1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0a5ce309-a170-49ff-9053-209b09e670e4","title":"Senior Software Engineer - Gateway(Rust/Tokio) - Shanghai","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Shanghai, China","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-28T08:59:59.973+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/kong/0a5ce309-a170-49ff-9053-209b09e670e4","applyUrl":"https://jobs.ashbyhq.com/kong/0a5ce309-a170-49ff-9053-209b09e670e4/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is an open-source project with a global adoption around the world. Developers and architects are adopting Kong in production among a large variety of use-cases, and actively help make Kong a better product with their feedback and contributions.
As a Systems Engineer in the Core Team, you will be working on core features such as proxying capabilities, load balancing, and database support with forward-thinking. You will be responsible for building foundations for other teams and customers, discovering and producing cutting edge industry trends and use-cases.
What You'll Do:
Responsible for designing, building and maintaining API management software and its underlying stack.
Architecture, design, and implement new innovative features including proxying capabilities, load balancing, databases support that extend Kong’s offering.
Bugs troubleshooting, performance tuning and low-level optimizations.
Engage with the open source community and extend Kong core to support the latest industry trends.
Fill the gaps between Kong and third-party deployment platforms and tooling.
And any additional tasks required by manager.
What You'll Bring:
5+ years of programming in server-side applications and components.
Experience designing, prototyping, building and debugging applications that are highly scalable, distributed, reliable and resilient.
Solid hands-on low-level technical expertise in Linux systems troubleshooting, and profiling.
Experience in distributed systems, Linux networking stack and computer systems programming, Kong works with APIs on both L7 and L4 transports and protocols, so this expertise and knowledge are required.
Comfortable working with a remotely distributed team.
Strong sense of ownership and excellent verbal and written communication skills -- engineers at Kong write the documentation for their products.
3+ years of Rust programming experience with solid understanding of async Rust.
Bonus Points:
Hands-on experience with Tokio.
Contributions to Rust open source projects.
Hands-on experience with NGINX/OpenResty/Kong/LuaJIT.
Understanding of inner workings of VM implementations like LuaJIT, eBPF and/or WASM.
#LI-WL1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\nKong is an open-source project with a global adoption around the world. Developers and architects are adopting Kong in production among a large variety of use-cases, and actively help make Kong a better product with their feedback and contributions.\nAs a Systems Engineer in the Core Team, you will be working on core features such as proxying capabilities, load balancing, and database support with forward-thinking. You will be responsible for building foundations for other teams and customers, discovering and producing cutting edge industry trends and use-cases.\n\n\n\nWhat You'll Do:\n\n - Responsible for designing, building and maintaining API management software and its underlying stack.\n\n - Architecture, design, and implement new innovative features including proxying capabilities, load balancing, databases support that extend Kong’s offering.\n\n - Bugs troubleshooting, performance tuning and low-level optimizations.\n\n - Engage with the open source community and extend Kong core to support the latest industry trends.\n\n - Fill the gaps between Kong and third-party deployment platforms and tooling.\n\n - And any additional tasks required by manager.\n \n \n\nWhat You'll Bring:\n\n - 5+ years of programming in server-side applications and components.\n\n - Experience designing, prototyping, building and debugging applications that are highly scalable, distributed, reliable and resilient.\n\n - Solid hands-on low-level technical expertise in Linux systems troubleshooting, and profiling.\n\n - Experience in distributed systems, Linux networking stack and computer systems programming, Kong works with APIs on both L7 and L4 transports and protocols, so this expertise and knowledge are required.\n\n - Comfortable working with a remotely distributed team.\n\n - Strong sense of ownership and excellent verbal and written communication skills -- engineers at Kong write the documentation for their products.\n\n - 3+ years of Rust programming experience with solid understanding of async Rust.\n\n\n\nBonus Points:\n\n - Hands-on experience with Tokio.\n\n - Contributions to Rust open source projects.\n\n - Hands-on experience with NGINX/OpenResty/Kong/LuaJIT.\n\n - Understanding of inner workings of VM implementations like LuaJIT, eBPF and/or WASM.\n\n#LI-WL1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1ad3f9b8-9d2b-46e6-9891-7109b3bb4b0e","title":"Software Engineer 2, Managed Gateways","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Bangalore, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-02T12:19:38.626+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Karnātaka","addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/kong/1ad3f9b8-9d2b-46e6-9891-7109b3bb4b0e","applyUrl":"https://jobs.ashbyhq.com/kong/1ad3f9b8-9d2b-46e6-9891-7109b3bb4b0e/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Dedicated Cloud Gateways provide organizations with a fully managed, private, and isolated gateway environment that eliminates the complexity of managing infrastructure while ensuring security and compliance. Designed for high performance and scalability, these gateways allow businesses to control traffic flow across their services without sharing resources with other customers.
Serverless Gateways offer a fully managed, elastic API gateway solution that meets traffic demands without the need for provisioning or managing any underlying infrastructure. Built to simplify operations and reduce costs, these gateways empower organizations to deploy APIs seamlessly in serverless environments, ensuring efficient resource utilization.
This is a unique opportunity to join early in the product evolution of a key Kong growth bet that is already clocking double-digit YoY adoption. You’ll work on distributed systems, multi-cloud networking, and API infrastructure that form the backbone of modern digital businesses.
About the Role:
As a Senior Software Engineer, you’ll not only build critical components of the Managed Gateways platform, but also take ownership of major features end-to-end, lead technical execution within the team, and mentor peers. You’ll collaborate with product managers, architects, and other engineers to shape the technical direction and ensure the platform delivers 99.99% uptime, performance, and developer delight.
What You'll Do:
Design, develop, and operate highly available distributed systems for Managed Gateways, ensuring resilience to regional and zonal outages.
Own and lead delivery of key features/modules, driving them from design through implementation and production rollout.
Build microservices and control-plane components that power Kong’s Dedicated Cloud Gateways and Serverless Gateways.
Partner with Product and Engineering teams to deliver new features at scale that directly impact customers’ ability to build, secure, and manage APIs.
Participate in on-call rotations, owning services in production and driving reliability improvements.
Write automated tests, observability hooks, and tooling to ensure reliability and reduce toil.
Assist in the hiring process and help grow and mentor engineers on the team.
Contribute to shaping the technical roadmap for Managed Gateways, bringing in ideas from infrastructure, networking, and platform engineering.
Work in a high-velocity, pre-IPO environment, balancing innovation with reliability and customer impact.
What You'll Bring:
Bachelor’s or Master’s degree in Computer Science or related field.
5+ years of experience building high-performance software, ideally in infrastructure or platform engineering.
Strong experience with Golang
Deep understanding of distributed systems, networking (L4/L7, DNS, TLS/SSL, HTTP), and cloud-native architectures.
Hands-on experience with at least one major cloud (AWS, GCP, Azure) and container orchestration (Kubernetes).
Experience building APIs, standardizing APIs in large organizations, and creating API workflows.
Experience designing and operating systems to deliver 99.99%+ uptime SLAs.
Proven ability to debug complex systems from bit-and-bytes level (packets, protocols) to high-level design.
Knowledge of observability and monitoring practices to ensure high availability and performance.
Strong communication and collaboration skills, with the ability to work across teams and geographies.
Strong sense of ownership, with experience driving features end-to-end and influencing technical direction.
Bonus Points:
Experience working with or contributing to L4/L7 proxies such as Nginx, Envoy, or HAProxy.
Background in API management, API workflows, or developer platforms.
Experience with multi-cloud networking.
Contributions to open-source infrastructure or networking projects.
#LI-PC1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n - Dedicated Cloud Gateways https://konghq.com/blog/product-releases/dedicated-cloud-gateways provide organizations with a fully managed, private, and isolated gateway environment that eliminates the complexity of managing infrastructure while ensuring security and compliance. Designed for high performance and scalability, these gateways allow businesses to control traffic flow across their services without sharing resources with other customers.\n\n - Serverless Gateways https://konghq.com/blog/product-releases/serverless-gateways offer a fully managed, elastic API gateway solution that meets traffic demands without the need for provisioning or managing any underlying infrastructure. Built to simplify operations and reduce costs, these gateways empower organizations to deploy APIs seamlessly in serverless environments, ensuring efficient resource utilization.\n\nThis is a unique opportunity to join early in the product evolution of a key Kong growth bet that is already clocking double-digit YoY adoption. You’ll work on distributed systems, multi-cloud networking, and API infrastructure that form the backbone of modern digital businesses.\n\n\n\nAbout the Role:\n\nAs a Senior Software Engineer, you’ll not only build critical components of the Managed Gateways platform, but also take ownership of major features end-to-end, lead technical execution within the team, and mentor peers. You’ll collaborate with product managers, architects, and other engineers to shape the technical direction and ensure the platform delivers 99.99% uptime, performance, and developer delight.\n\n\n\nWhat You'll Do:\n\n - Design, develop, and operate highly available distributed systems for Managed Gateways, ensuring resilience to regional and zonal outages.\n\n - Own and lead delivery of key features/modules, driving them from design through implementation and production rollout.\n\n - Build microservices and control-plane components that power Kong’s Dedicated Cloud Gateways and Serverless Gateways.\n\n - Partner with Product and Engineering teams to deliver new features at scale that directly impact customers’ ability to build, secure, and manage APIs.\n\n - Participate in on-call rotations, owning services in production and driving reliability improvements.\n\n - Write automated tests, observability hooks, and tooling to ensure reliability and reduce toil.\n\n - Assist in the hiring process and help grow and mentor engineers on the team.\n\n - Contribute to shaping the technical roadmap for Managed Gateways, bringing in ideas from infrastructure, networking, and platform engineering.\n\n - Work in a high-velocity, pre-IPO environment, balancing innovation with reliability and customer impact.\n\n\n\nWhat You'll Bring:\n\n - Bachelor’s or Master’s degree in Computer Science or related field.\n\n - 5+ years of experience building high-performance software, ideally in infrastructure or platform engineering.\n\n - Strong experience with Golang\n\n - Deep understanding of distributed systems, networking (L4/L7, DNS, TLS/SSL, HTTP), and cloud-native architectures.\n\n - Hands-on experience with at least one major cloud (AWS, GCP, Azure) and container orchestration (Kubernetes).\n\n - Experience building APIs, standardizing APIs in large organizations, and creating API workflows.\n\n - Experience designing and operating systems to deliver 99.99%+ uptime SLAs.\n\n - Proven ability to debug complex systems from bit-and-bytes level (packets, protocols) to high-level design.\n\n - Knowledge of observability and monitoring practices to ensure high availability and performance.\n\n - Strong communication and collaboration skills, with the ability to work across teams and geographies.\n\n - Strong sense of ownership, with experience driving features end-to-end and influencing technical direction.\n \n \n\nBonus Points:\n\n - Experience working with or contributing to L4/L7 proxies such as Nginx, Envoy, or HAProxy.\n\n - Background in API management, API workflows, or developer platforms.\n\n - Experience with multi-cloud networking.\n\n - Contributions to open-source infrastructure or networking projects.\n \n \n\n#LI-PC1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"48a50461-31da-43c7-98e3-e25e26bddfc7","title":"Forward Deployed Engineer","department":"All Cost Center","team":"Field Engineering","employmentType":"FullTime","location":"California, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-15T18:18:51.192+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Sacramento"}},"jobUrl":"https://jobs.ashbyhq.com/kong/48a50461-31da-43c7-98e3-e25e26bddfc7","applyUrl":"https://jobs.ashbyhq.com/kong/48a50461-31da-43c7-98e3-e25e26bddfc7/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Join the global leader in API and AI governance in the era of Artificial Intelligence!
API traffic now outnumbers human traffic online, and a significant portion of that traffic is powered by the Kong platform, the world’s most popular API gateway. As organizations modernize for AI-driven connectivity, Kong is uniquely positioned at the center of enterprise transformation.
About the Role:
We are seeking a Forward Deployed Engineer (FDE) to join Kong’s growing Professional Services organization. This is a highly strategic, customer-facing engineering role focused on helping enterprise customers accelerate adoption of Kong’s API and AI Connectivity platform through hands-on implementation, automation, migration tooling, and solution engineering.
As an FDE, you will work directly alongside customer engineering teams to solve complex technical challenges, accelerate migrations, build reusable automation, and deliver production-grade solutions in real-world enterprise environments. You will operate at the intersection of software engineering, architecture, platform engineering, and customer delivery.
This role is ideal for engineers who enjoy building, coding, solving ambiguous problems, and working directly with customers on mission-critical initiatives involving APIs, AI gateways, service connectivity, modernization, and cloud-native platforms.
You will collaborate closely with Solutions Architects, Engagement Managers, Product Engineering, Customer Success, and Product teams to ensure successful customer outcomes while also influencing Kong’s product direction based on field experience.
Working at Kong is a unique opportunity to make a massive impact on Fortune 50/500 customers as they modernize mission-critical systems for the AI era.
What’s in it for you?
Impact
Work directly with some of the world’s largest enterprises to modernize API infrastructure and accelerate AI adoption through Kong’s connectivity platform.
Growth
Accelerate your technical and professional growth through exposure to cutting-edge cloud-native technologies, distributed systems, AI connectivity, automation frameworks, and large-scale enterprise architectures.
Opportunity
Be part of a rapidly growing Professional Services organization that is shaping how enterprises adopt APIs, AI gateways, and modern connectivity platforms globally.
What You’ll Do:
Partner directly with enterprise customers to design, build, and implement Kong-based solutions across cloud, hybrid, and on-premise environments.
Lead hands-on implementation efforts for API gateways, AI gateways, service mesh, developer portals, and related connectivity technologies.
Build automation frameworks, migration tooling, custom integrations, and reusable accelerators to simplify customer adoption and modernization efforts.
Drive migration initiatives from legacy API management platforms to Kong.
Work closely with customer developers, platform teams, architects, security teams, and executives to solve complex technical and operational challenges.
Develop production-grade code, scripts, plugins, CI/CD integrations, Kubernetes automation, and infrastructure tooling as part of customer engagements.
Collaborate with Kong Product and Engineering teams to influence roadmap priorities based on real-world customer feedback and implementation learnings.
Create reusable best practices, technical assets, reference architectures, documentation, and design patterns to scale delivery excellence across the organization.
Support strategic customer initiatives involving AI connectivity, governance, platform modernization, and cloud-native transformation.
What You’ll Bring:
Experience
8+ years in customer-facing engineering, platform engineering, professional services, site reliability engineering, or software engineering roles.
Strong hands-on software engineering and implementation experience.
Experience with API gateways, API management, integrations, or distributed systems platforms.
Strong Kubernetes and cloud-native infrastructure expertise.
Experience building automation frameworks, deployment tooling, CI/CD pipelines, or migration tooling.
Strong proficiency in Linux, networking, cloud infrastructure, and DevOps practices.
Experience with major cloud providers including AWS, Azure, or GCP.
Programming experience in languages such as Python, Go, Java, JavaScript, or Lua.
Experience with Infrastructure-as-Code and automation tooling such as Terraform, Helm, Ansible, or GitOps frameworks.
Prior experience working in API Management, Open Source, Middleware, SaaS, or Infrastructure software companies is highly preferred.
Preferred Attributes:
Strong builder mindset with the ability to solve complex technical problems with minimal supervision.
Comfortable operating in ambiguous, fast-moving enterprise environments.
Passion for working directly with customers and delivering measurable business outcomes.
Excellent communication and collaboration skills across technical and executive audiences.
Highly organized with strong prioritization and execution skills.
Passion for innovation, modern infrastructure, APIs, AI, and cloud-native technologies.
Team-oriented with a strong sense of ownership and accountability.
#LI-KH1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nJoin the global leader in API and AI governance in the era of Artificial Intelligence!\n\nAPI traffic now outnumbers human traffic online, and a significant portion of that traffic is powered by the Kong platform, the world’s most popular API gateway. As organizations modernize for AI-driven connectivity, Kong is uniquely positioned at the center of enterprise transformation.\n\n\n\nAbout the Role:\n\nWe are seeking a Forward Deployed Engineer (FDE) to join Kong’s growing Professional Services organization. This is a highly strategic, customer-facing engineering role focused on helping enterprise customers accelerate adoption of Kong’s API and AI Connectivity platform through hands-on implementation, automation, migration tooling, and solution engineering.\n\nAs an FDE, you will work directly alongside customer engineering teams to solve complex technical challenges, accelerate migrations, build reusable automation, and deliver production-grade solutions in real-world enterprise environments. You will operate at the intersection of software engineering, architecture, platform engineering, and customer delivery.\n\nThis role is ideal for engineers who enjoy building, coding, solving ambiguous problems, and working directly with customers on mission-critical initiatives involving APIs, AI gateways, service connectivity, modernization, and cloud-native platforms.\n\nYou will collaborate closely with Solutions Architects, Engagement Managers, Product Engineering, Customer Success, and Product teams to ensure successful customer outcomes while also influencing Kong’s product direction based on field experience.\n\nWorking at Kong is a unique opportunity to make a massive impact on Fortune 50/500 customers as they modernize mission-critical systems for the AI era.\n\n\n\nWhat’s in it for you?\n\nImpact\n\nWork directly with some of the world’s largest enterprises to modernize API infrastructure and accelerate AI adoption through Kong’s connectivity platform.\n\nGrowth\n\nAccelerate your technical and professional growth through exposure to cutting-edge cloud-native technologies, distributed systems, AI connectivity, automation frameworks, and large-scale enterprise architectures.\n\nOpportunity\n\nBe part of a rapidly growing Professional Services organization that is shaping how enterprises adopt APIs, AI gateways, and modern connectivity platforms globally.\n\n \n \n\nWhat You’ll Do:\n\n - Partner directly with enterprise customers to design, build, and implement Kong-based solutions across cloud, hybrid, and on-premise environments.\n\n - Lead hands-on implementation efforts for API gateways, AI gateways, service mesh, developer portals, and related connectivity technologies.\n\n - Build automation frameworks, migration tooling, custom integrations, and reusable accelerators to simplify customer adoption and modernization efforts.\n\n - Drive migration initiatives from legacy API management platforms to Kong.\n\n - Work closely with customer developers, platform teams, architects, security teams, and executives to solve complex technical and operational challenges.\n\n - Develop production-grade code, scripts, plugins, CI/CD integrations, Kubernetes automation, and infrastructure tooling as part of customer engagements.\n\n - Collaborate with Kong Product and Engineering teams to influence roadmap priorities based on real-world customer feedback and implementation learnings.\n\n - Create reusable best practices, technical assets, reference architectures, documentation, and design patterns to scale delivery excellence across the organization.\n\n - Support strategic customer initiatives involving AI connectivity, governance, platform modernization, and cloud-native transformation.\n\n \n\nWhat You’ll Bring:\n\nExperience\n\n - 8+ years in customer-facing engineering, platform engineering, professional services, site reliability engineering, or software engineering roles.\n\n - Strong hands-on software engineering and implementation experience.\n\n - Experience with API gateways, API management, integrations, or distributed systems platforms.\n\n - Strong Kubernetes and cloud-native infrastructure expertise.\n\n - Experience building automation frameworks, deployment tooling, CI/CD pipelines, or migration tooling.\n\n - Strong proficiency in Linux, networking, cloud infrastructure, and DevOps practices.\n\n - Experience with major cloud providers including AWS, Azure, or GCP.\n\n - Programming experience in languages such as Python, Go, Java, JavaScript, or Lua.\n\n - Experience with Infrastructure-as-Code and automation tooling such as Terraform, Helm, Ansible, or GitOps frameworks.\n\n - Prior experience working in API Management, Open Source, Middleware, SaaS, or Infrastructure software companies is highly preferred.\n\nPreferred Attributes:\n\n - Strong builder mindset with the ability to solve complex technical problems with minimal supervision.\n\n - Comfortable operating in ambiguous, fast-moving enterprise environments.\n\n - Passion for working directly with customers and delivering measurable business outcomes.\n\n - Excellent communication and collaboration skills across technical and executive audiences.\n\n - Highly organized with strong prioritization and execution skills.\n\n - Passion for innovation, modern infrastructure, APIs, AI, and cloud-native technologies.\n\n - Team-oriented with a strong sense of ownership and accountability.\n\n#LI-KH1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$120,960 – $172,800 • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$120,960 - $172,800","compensationTiers":[{"id":"948547a3-a090-43c6-99d1-2e4f4da1b0a2","tierSummary":"$120,960 – $172,800 • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"0735d535-6512-42dd-acb3-b401c1abd283","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"f7cb8151-899f-4afa-bed2-422bd576c50f","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4ffc2b37-fd65-4213-a3f3-bbf8aefd68d7","summary":"$120,960 – $172,800","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120960,"maxValue":172800}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120960,"maxValue":172800}]}},{"id":"8f750d22-fabc-4e3a-85e4-d4705d5e8bd7","title":"Senior Software Engineer -Gateway(Rust/Tokio) - Shanghai","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Shanghai, China","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-18T03:36:53.430+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/kong/8f750d22-fabc-4e3a-85e4-d4705d5e8bd7","applyUrl":"https://jobs.ashbyhq.com/kong/8f750d22-fabc-4e3a-85e4-d4705d5e8bd7/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is an open-source project with a global adoption around the world. Developers and architects are adopting Kong in production among a large variety of use-cases, and actively help make Kong a better product with their feedback and contributions.
As a Systems Engineer in the Core Team, you will be working on core features such as proxying capabilities, load balancing, and database support with forward-thinking. You will be responsible for building foundations for other teams and customers, discovering and producing cutting edge industry trends and use-cases.
What You'll Do:
Responsible for designing, building and maintaining API management software and its underlying stack.
Architecture, design, and implement new innovative features including proxying capabilities, load balancing, databases support that extend Kong’s offering.
Bugs troubleshooting, performance tuning and low-level optimizations.
Engage with the open source community and extend Kong core to support the latest industry trends.
Fill the gaps between Kong and third-party deployment platforms and tooling.
And any additional tasks required by manager.
What You'll Bring:
5+ years of programming in server-side applications and components.
Experience designing, prototyping, building and debugging applications that are highly scalable, distributed, reliable and resilient.
Solid hands-on low-level technical expertise in Linux systems troubleshooting, and profiling.
Experience in distributed systems, Linux networking stack and computer systems programming, Kong works with APIs on both L7 and L4 transports and protocols, so this expertise and knowledge are required.
Comfortable working with a remotely distributed team.
Strong sense of ownership and excellent verbal and written communication skills -- engineers at Kong write the documentation for their products.
3+ years of Rust programming experience with solid understanding of async Rust.
Bonus Points:
Hands-on experience with Tokio.
Contributions to Rust open source projects.
Hands-on experience with NGINX/OpenResty/Kong/LuaJIT.
Understanding of inner workings of VM implementations like LuaJIT, eBPF and/or WASM.
#LI-WL1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\nKong is an open-source project with a global adoption around the world. Developers and architects are adopting Kong in production among a large variety of use-cases, and actively help make Kong a better product with their feedback and contributions.\nAs a Systems Engineer in the Core Team, you will be working on core features such as proxying capabilities, load balancing, and database support with forward-thinking. You will be responsible for building foundations for other teams and customers, discovering and producing cutting edge industry trends and use-cases.\n\n \n\nWhat You'll Do:\n\n - Responsible for designing, building and maintaining API management software and its underlying stack.\n\n - Architecture, design, and implement new innovative features including proxying capabilities, load balancing, databases support that extend Kong’s offering.\n\n - Bugs troubleshooting, performance tuning and low-level optimizations.\n\n - Engage with the open source community and extend Kong core to support the latest industry trends.\n\n - Fill the gaps between Kong and third-party deployment platforms and tooling.\n\n - And any additional tasks required by manager.\n \n \n\nWhat You'll Bring:\n\n - 5+ years of programming in server-side applications and components.\n\n - Experience designing, prototyping, building and debugging applications that are highly scalable, distributed, reliable and resilient.\n\n - Solid hands-on low-level technical expertise in Linux systems troubleshooting, and profiling.\n\n - Experience in distributed systems, Linux networking stack and computer systems programming, Kong works with APIs on both L7 and L4 transports and protocols, so this expertise and knowledge are required.\n\n - Comfortable working with a remotely distributed team.\n\n - Strong sense of ownership and excellent verbal and written communication skills -- engineers at Kong write the documentation for their products.\n\n - 3+ years of Rust programming experience with solid understanding of async Rust.\n\n \n\nBonus Points:\n\n - Hands-on experience with Tokio.\n\n - Contributions to Rust open source projects.\n\n - Hands-on experience with NGINX/OpenResty/Kong/LuaJIT.\n\n - Understanding of inner workings of VM implementations like LuaJIT, eBPF and/or WASM.\n\n#LI-WL1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"718f7132-0448-41b8-9df9-af34db3d522b","title":"Staff Engagement Manager","department":"All Cost Center","team":"Field Engineering","employmentType":"FullTime","location":"New Jersey, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-15T18:25:01.343+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New Jersey","addressCountry":"United States","addressLocality":"Trenton"}},"jobUrl":"https://jobs.ashbyhq.com/kong/718f7132-0448-41b8-9df9-af34db3d522b","applyUrl":"https://jobs.ashbyhq.com/kong/718f7132-0448-41b8-9df9-af34db3d522b/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
For this role, we are looking for a US Citizen who can support Government/Public Sector Customers.
About the Role:
We are looking for an Engagement Manager to join the growing Professional Services team at Kong. As an Engagement Manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers.
The engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base. As a primary professional services contact and ambassador for our customers, the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the Engagement Manager will focus on driving day to day professional services operations.
This is an important role and requires someone with very strong thought organization, and communication skills along with the ability to multitask, context switch, and manage customer escalations. Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles.
What You'll Do:
Customer Delivery
Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (Post Sales, Delivery, and Value Realization)
Work with customers and stakeholders to understand and analyze engagement scope, requirements, time, cost, benefits, etc. Drive the engagement lifecycle end to end to deliver business outcomes
Own and drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement lifecycle end to end to deliver business outcomes
Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burndown, and status reports
Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.
Makes use of productivity tools like FinancialForce, Salesforce, Metabase, Trello, etc. to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics (Billings, Utilizations, Resource Capacity, and Forecasting)
Professional Services Operations
Assist Services leadership team with resource assignment and management in Financial Force.
Ensure timely completion of Month and Quarter end close process and complete new PS employee onboarding with content tailored to the new hires’ positions
Coordinate with cross functional teams to obtain relevant data about the project opportunity and staffing requirements
Become a subject matter expert for services personnel on all processes related to services revenue: time entry, project management processes relate to operations, customer billing, and staff utilization.
Continually provide suggestions and implement improvements to business and reporting processes that keep up with the changes in the organization.
Support Professional Services staff to better understand revenue, hours, and target attainment goals
What You'll Bring:
Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget
Deep experience working with project financial fundamentals and PSA tools such as Financial Force to own and drive operational activities(Reporting, Forecasting, and Tracking)
Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong. Ability to demonstrate relationship building internally and externally
Exceptional organizational and change management skills with an ability to manage competing client demands
Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment. Ability to manage critical and political situations with business stakeholders with strong interpersonal skills
Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change.
#LI-KH1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nFor this role, we are looking for a US Citizen who can support Government/Public Sector Customers.\n\n\nAbout the Role:\n\nWe are looking for an Engagement Manager to join the growing Professional Services team at Kong. As an Engagement Manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers.\n\nThe engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base. As a primary professional services contact and ambassador for our customers, the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the Engagement Manager will focus on driving day to day professional services operations.\n\nThis is an important role and requires someone with very strong thought organization, and communication skills along with the ability to multitask, context switch, and manage customer escalations. Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles.\n\n\n\nWhat You'll Do:\n\n - Customer Delivery\n \n - Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (Post Sales, Delivery, and Value Realization)\n \n - Work with customers and stakeholders to understand and analyze engagement scope, requirements, time, cost, benefits, etc. Drive the engagement lifecycle end to end to deliver business outcomes\n \n - Own and drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement lifecycle end to end to deliver business outcomes\n \n - Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burndown, and status reports\n \n - Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.\n \n - Makes use of productivity tools like FinancialForce, Salesforce, Metabase, Trello, etc. to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics (Billings, Utilizations, Resource Capacity, and Forecasting)\n\n - Professional Services Operations\n \n - Assist Services leadership team with resource assignment and management in Financial Force.\n \n - Ensure timely completion of Month and Quarter end close process and complete new PS employee onboarding with content tailored to the new hires’ positions\n \n - Coordinate with cross functional teams to obtain relevant data about the project opportunity and staffing requirements\n \n - Become a subject matter expert for services personnel on all processes related to services revenue: time entry, project management processes relate to operations, customer billing, and staff utilization.\n \n - Continually provide suggestions and implement improvements to business and reporting processes that keep up with the changes in the organization.\n \n - Support Professional Services staff to better understand revenue, hours, and target attainment goals\n\n \n\nWhat You'll Bring:\n\n - Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget\n\n - Deep experience working with project financial fundamentals and PSA tools such as Financial Force to own and drive operational activities(Reporting, Forecasting, and Tracking)\n\n - Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong. Ability to demonstrate relationship building internally and externally\n\n - Exceptional organizational and change management skills with an ability to manage competing client demands\n\n - Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment. Ability to manage critical and political situations with business stakeholders with strong interpersonal skills\n\n - Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change.\n\n#LI-KH1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$120,960 – $172,800 • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$120,960 - $172,800","compensationTiers":[{"id":"bd236843-7985-43c9-856f-fa76921d5296","tierSummary":"$120,960 – $172,800 • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"8d80961a-2894-4a45-8de5-b7e371f3ac9a","summary":"$120,960 – $172,800","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120960,"maxValue":172800},{"id":"c69f352c-0807-48e6-863e-f1019da649a8","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"51ed5481-7281-41c7-b557-d5570ba9f76c","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120960,"maxValue":172800},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"dbab32ac-1eb5-4a61-8a43-b647a746f27e","title":"Staff Customer Success Manager","department":"All Cost Center","team":"Customer Success Management","employmentType":"FullTime","location":"Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-21T15:30:58.211+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}},"jobUrl":"https://jobs.ashbyhq.com/kong/dbab32ac-1eb5-4a61-8a43-b647a746f27e","applyUrl":"https://jobs.ashbyhq.com/kong/dbab32ac-1eb5-4a61-8a43-b647a746f27e/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As a Staff/Senior Customer Success Manager, you will set the standard of what great looks like in our CS organization. You will master your craft by focusing on the disciplined execution of the Customer Post-Sales Process, directly driving adoption, expansion, and risk mitigation. This role is strategic, requiring you to blend technical knowledge with an executive mindset to deliver exceptional business value.
What You'll Do:
Drive Strategic Customer Success: Develop comprehensive success plans covering use cases, roadmaps, and positive business outcomes.
Value realization: Take customers through a value-based engagement model, and gain a clear understanding of Kong’s impact on their business.
Navigate Complex Organizations: Map customer organizations by building power and influence charts to identify key champions and decision-makers.
Leverage Partner Ecosystems: Utilize partners to uncover new personas within the customer organization and expand stakeholder alignment.
Harness Data & Analytics: Use utilization metrics, Leading Indicators, and tools like Tableau, SFDC, Clari, and Hex to monitor health, identify risks, and extract actionable insights.
Master the Message: Run impactful QBRs/EBRs by adopting an executive mindset, clearly articulating the value of the Kong platform in alignment with the customer’s business needs.
Command the Platform: Confidently articulate the unique value of Kong's components (Dedicated Cloud Gateway, API Gateway, AI Gateway, Mesh Manager, etc.).
Manage Renewals & Forecasting: Collaborate closely with the broader account team to validate renewal timelines, surface cross-sell opportunities, and maintain strong SFDC hygiene
What You'll Bring:
Grit & Determination: Customer obsession and the resilience to bounce back from setbacks, relentlessly pursuing customer goals and overcoming issues.
Curiosity: An inquisitive mindset paired with active listening and probing skills to ask layered, open-ended questions that uncover root causes.
Team-Oriented Mindset: A deeply collaborative approach to achieving shared company goals, rather than focusing solely on individual wins.
Prioritization: Experience managing multiple customers at a time while focusing on attention to detail and delivering results across multiple initiatives, such as driving expansion, customer satisfaction, feature adoption, and retention.
#LI-TR1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAs a Staff/Senior Customer Success Manager, you will set the standard of what great looks like in our CS organization. You will master your craft by focusing on the disciplined execution of the Customer Post-Sales Process, directly driving adoption, expansion, and risk mitigation. This role is strategic, requiring you to blend technical knowledge with an executive mindset to deliver exceptional business value.\n\n\n\nWhat You'll Do:\n\n - Drive Strategic Customer Success: Develop comprehensive success plans covering use cases, roadmaps, and positive business outcomes.\n\n - Value realization: Take customers through a value-based engagement model, and gain a clear understanding of Kong’s impact on their business.\n\n - Navigate Complex Organizations: Map customer organizations by building power and influence charts to identify key champions and decision-makers.\n\n - Leverage Partner Ecosystems: Utilize partners to uncover new personas within the customer organization and expand stakeholder alignment.\n\n - Harness Data & Analytics: Use utilization metrics, Leading Indicators, and tools like Tableau, SFDC, Clari, and Hex to monitor health, identify risks, and extract actionable insights.\n\n - Master the Message: Run impactful QBRs/EBRs by adopting an executive mindset, clearly articulating the value of the Kong platform in alignment with the customer’s business needs.\n\n - Command the Platform: Confidently articulate the unique value of Kong's components (Dedicated Cloud Gateway, API Gateway, AI Gateway, Mesh Manager, etc.).\n\n - Manage Renewals & Forecasting: Collaborate closely with the broader account team to validate renewal timelines, surface cross-sell opportunities, and maintain strong SFDC hygiene\n \n \n\nWhat You'll Bring:\n\n - Grit & Determination: Customer obsession and the resilience to bounce back from setbacks, relentlessly pursuing customer goals and overcoming issues.\n\n - Curiosity: An inquisitive mindset paired with active listening and probing skills to ask layered, open-ended questions that uncover root causes.\n\n - Team-Oriented Mindset: A deeply collaborative approach to achieving shared company goals, rather than focusing solely on individual wins.\n\n - Prioritization: Experience managing multiple customers at a time while focusing on attention to detail and delivering results across multiple initiatives, such as driving expansion, customer satisfaction, feature adoption, and retention.\n \n \n\n#LI-TR1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b93fc7a3-cf5f-4004-aea5-843cbd7b75c0","title":"Senior Software Engineer, Konnect Control Plane ","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Italy","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-17T08:17:22.727+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Milano","addressCountry":"Italy","addressLocality":"Milan"}},"jobUrl":"https://jobs.ashbyhq.com/kong/b93fc7a3-cf5f-4004-aea5-843cbd7b75c0","applyUrl":"https://jobs.ashbyhq.com/kong/b93fc7a3-cf5f-4004-aea5-843cbd7b75c0/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
At Kong, we are pioneering the Agentic Era of service connectivity by building the infrastructure that powers the modern API world. As a Software Engineer on the Konnect Control Plane team, you will architect the next-generation cloud-hosted control plane that manages global customer configurations seamlessly. Your work will directly empower developers worldwide, ensuring high availability, speed, and seamless connectivity for Kong's flagship service connectivity platform.
Architect and scale microservices that power Kong Konnect's cloud-hosted control plane to manage global customer configurations seamlessly.
Design, implement, and maintain highly performant, low-latency APIs and services that deliver exceptional Developer Delight.
Drive solutions for technical problems of moderate complexity, keeping an active focus on preventing technical debt.
Prevent regressions and guarantee product stability by writing robust, automated tests.
Own the reliability and uptime of services in production by participating in an active on-call rotation.
Collaborate closely with Product Management, Solutions Architects, and cross-functional engineering teams to implement impactful business features.
3+ years of experience working in a team environment to develop, deliver, and maintain complex, distributed software solutions.
Solid proficiency in Go (Golang) and designing relational database data models.
Practical experience building, debugging, and maintaining microservices architectures at scale.
Demonstrated experience performing DevOps monitoring, observability, and supporting a large-scale SaaS platform running on Kubernetes and containerized environments.
Working knowledge of L4/L7 proxies such as Nginx, HA-proxy, or Envoy.
Firm grasp of API lifecycle management, design standards, and testing frameworks (TDD/automated testing).
Excellent written and verbal communication skills.
Ownership: You act as a driver, not a passenger, and take complete accountability for the quality of your systems and outcomes.
Urgency: You thrive in a high-growth environment, iterating quickly and pushing for results with passion and grit.
Collaboration: You break down silos, communicate transparently, and model the true spirit of a team player.
Deep experience with Go standards and writing idiomatic, highly optimized Go.
Direct experience with Nginx, OpenResty, LuaJIT, or the Kong gateway core.
Experience with cloud-native observability stacks, specifically Datadog or OpenTelemetry.
Active contributions to open-source software projects.
#LI-EA1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n\nTHE MISSION:\n\nAt Kong, we are pioneering the Agentic Era of service connectivity by building the infrastructure that powers the modern API world. As a Software Engineer on the Konnect Control Plane team, you will architect the next-generation cloud-hosted control plane that manages global customer configurations seamlessly. Your work will directly empower developers worldwide, ensuring high availability, speed, and seamless connectivity for Kong's flagship service connectivity platform.\n\n\n\n\nWHAT YOU’LL DO:\n\n - Architect and scale microservices that power Kong Konnect's cloud-hosted control plane to manage global customer configurations seamlessly.\n\n - Design, implement, and maintain highly performant, low-latency APIs and services that deliver exceptional Developer Delight.\n\n - Drive solutions for technical problems of moderate complexity, keeping an active focus on preventing technical debt.\n\n - Prevent regressions and guarantee product stability by writing robust, automated tests.\n\n - Own the reliability and uptime of services in production by participating in an active on-call rotation.\n\n - Collaborate closely with Product Management, Solutions Architects, and cross-functional engineering teams to implement impactful business features.\n\n\n\n\nWHAT YOU’LL BRING:\n\n\nTHE TOOLKIT\n\n - 3+ years of experience working in a team environment to develop, deliver, and maintain complex, distributed software solutions.\n\n - Solid proficiency in Go (Golang) and designing relational database data models.\n\n - Practical experience building, debugging, and maintaining microservices architectures at scale.\n\n - Demonstrated experience performing DevOps monitoring, observability, and supporting a large-scale SaaS platform running on Kubernetes and containerized environments.\n\n - Working knowledge of L4/L7 proxies such as Nginx, HA-proxy, or Envoy.\n\n - Firm grasp of API lifecycle management, design standards, and testing frameworks (TDD/automated testing).\n\n - Excellent written and verbal communication skills.\n\n\nTHE KONG DNA\n\n - Ownership: You act as a driver, not a passenger, and take complete accountability for the quality of your systems and outcomes.\n\n - Urgency: You thrive in a high-growth environment, iterating quickly and pushing for results with passion and grit.\n\n - Collaboration: You break down silos, communicate transparently, and model the true spirit of a team player.\n\n\nBONUS POINTS:\n\n - Deep experience with Go standards and writing idiomatic, highly optimized Go.\n\n - Direct experience with Nginx, OpenResty, LuaJIT, or the Kong gateway core.\n\n - Experience with cloud-native observability stacks, specifically Datadog or OpenTelemetry.\n\n - Active contributions to open-source software projects.\n\n#LI-EA1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"edd16793-7c75-4305-acac-8959e3080a78","title":"Sales Strategy and Operations Leader","department":"All Cost Center","team":"Revenue Operations","employmentType":"FullTime","location":"New York, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Texas, United States","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}},{"location":"California, United States","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Sacramento"}}},{"location":"Illinois, United States","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Springfield"}}}],"publishedAt":"2026-08-20T13:13:36.085+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"Albany"}},"jobUrl":"https://jobs.ashbyhq.com/kong/edd16793-7c75-4305-acac-8959e3080a78","applyUrl":"https://jobs.ashbyhq.com/kong/edd16793-7c75-4305-acac-8959e3080a78/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is seeking a seasoned Leader to join our Revenue Operations team. In this position, you’ll serve as a trusted business partner; an advocate for and advisor to the American GTM Leadership team. You’ll define, track, and implement AMER business objectives, initiatives, strategies, tactics, and processes that scale. This role incorporates hands-on execution for a hyper-growth sales team. You need to be a practitioner of full-funnel GTM Strategy & Operations, a self-starter, comfortable working in a dynamic, data-driven environment, and demonstrate curiosity and a “get things done” attitude.
Preferred location: United States & Canada (Remote)
What You'll Do:
Lead annual AMS GTM planning process to include fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.
Partner with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.
Provide visibility and performance tracking on the health of the business, lead funnel monitoring, sales efficiency, and productivity key performance metrics via business intelligence applications.
Lead execution of the operating cadence within the theater, supporting management inspection throughout the customer lifecycle at each level of the organization.
Support sales leadership with content preparation for key management reporting needs, including but not limited to Quarterly Business Reviews.
Drive CRM accuracy, pipeline analytics, forecasting, and ad hoc regional reporting requirements.
Ensure efficient deal velocity and monitor deal management processes, make recommendations on process improvement initiatives regarding deal structures, approvals, booking processes, etc.
Participate in regular meetings with Marketing, Customer Success, Finance, Legal, and various other teams to assist in addressing issues, building plans, and driving change management.
When requested, assess inquiries directed to the AMS VP of Sales, determine the proper course of action, and delegate to the appropriate individual to manage.
Ensure all Sales Leadership team issues are addressed properly, efficiently, and judiciously, and keep track of progress until resolved.
Any additional tasks required by the manager.
What You'll Bring:
Organization and order during busy periods with composure and focus.
Experience with SFDC (Sales Cloud, CPQ), Clari, Outreach, Zoominfo, and similar tools
Demonstrable competence with Google G-Suite tools
Excellent quantitative and analytical skills, a data-driven mindset
Strong customer service attitude, ability to work independently, and in a fast-paced environment
Excellent written and communication skills.
5-8 years of relevant business experience
A team player who works well in a collaborative environment.
BA/BS in a quantitative field, MBA, or related graduate degree a plus
If you don’t meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different roles at Kong.
#LI-JW1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nKong is seeking a seasoned Leader to join our Revenue Operations team. In this position, you’ll serve as a trusted business partner; an advocate for and advisor to the American GTM Leadership team. You’ll define, track, and implement AMER business objectives, initiatives, strategies, tactics, and processes that scale. This role incorporates hands-on execution for a hyper-growth sales team. You need to be a practitioner of full-funnel GTM Strategy & Operations, a self-starter, comfortable working in a dynamic, data-driven environment, and demonstrate curiosity and a “get things done” attitude. \n\nPreferred location: United States & Canada (Remote)\n\n\n\nWhat You'll Do:\n\n - Lead annual AMS GTM planning process to include fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.\n\n - Partner with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.\n\n - Provide visibility and performance tracking on the health of the business, lead funnel monitoring, sales efficiency, and productivity key performance metrics via business intelligence applications.\n\n - Lead execution of the operating cadence within the theater, supporting management inspection throughout the customer lifecycle at each level of the organization.\n\n - Support sales leadership with content preparation for key management reporting needs, including but not limited to Quarterly Business Reviews.\n\n - Drive CRM accuracy, pipeline analytics, forecasting, and ad hoc regional reporting requirements.\n\n - Ensure efficient deal velocity and monitor deal management processes, make recommendations on process improvement initiatives regarding deal structures, approvals, booking processes, etc.\n\n - Participate in regular meetings with Marketing, Customer Success, Finance, Legal, and various other teams to assist in addressing issues, building plans, and driving change management.\n\n - When requested, assess inquiries directed to the AMS VP of Sales, determine the proper course of action, and delegate to the appropriate individual to manage.\n\n - Ensure all Sales Leadership team issues are addressed properly, efficiently, and judiciously, and keep track of progress until resolved.\n\n - Any additional tasks required by the manager.\n\n\n\nWhat You'll Bring:\n\n - Organization and order during busy periods with composure and focus.\n\n - Experience with SFDC (Sales Cloud, CPQ), Clari, Outreach, Zoominfo, and similar tools\n\n - Demonstrable competence with Google G-Suite tools\n\n - Excellent quantitative and analytical skills, a data-driven mindset\n\n - Strong customer service attitude, ability to work independently, and in a fast-paced environment\n\n - Excellent written and communication skills.\n\n - 5-8 years of relevant business experience\n\n - A team player who works well in a collaborative environment.\n\n - BA/BS in a quantitative field, MBA, or related graduate degree a plus\n\n - If you don’t meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different roles at Kong.\n \n \n \n #LI-JW1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$138K – $211K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$138K - $211K","compensationTiers":[{"id":"108e9e1c-a599-470c-9826-7bdfa3995fd2","tierSummary":"$138K – $211K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"3ef52627-a307-4442-8a24-19cc621d065c","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"53aecce8-f573-4b8e-96b4-20ed7ad63e28","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"fd11ece4-fd67-4c5d-a689-ebf98f6cfe91","summary":"$138K – $211K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":138000,"maxValue":211000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":138000,"maxValue":211000}]}},{"id":"fec792e6-fa03-4fc3-b2d0-e5813f6a0aac","title":"Senior Security Engineer","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Milan, Italy","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-31T12:02:48.627+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Milano","addressCountry":"Italy","addressLocality":"Milano"}},"jobUrl":"https://jobs.ashbyhq.com/kong/fec792e6-fa03-4fc3-b2d0-e5813f6a0aac","applyUrl":"https://jobs.ashbyhq.com/kong/fec792e6-fa03-4fc3-b2d0-e5813f6a0aac/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As a Senior Security Engineer, you will serve as the technical security lead for securing the world’s most popular API gateway. You will apply deep expertise in high-performance networking and distributed systems to shape the security posture of the Kong Cloud. You’ll spend your time architecting the evolution of our security capabilities—specifically focused on leveraging Open Source (OSS) and building state of the art network and application security solutions..
What You'll Do:
Threat Defense Leadership: Architect and implement next-generation WAF, IDS, and IPS capabilities at the gateway level to protect against OWASP Top 10, zero-day exploits, and sophisticated API abuse.
Multi-Cloud Security: Design and implement \"Zero Trust\" security models that operate seamlessly across hybrid and multi-cloud environments (AWS, Azure, GCP, On-prem).
Strategic Roadmap: Partner with Product and Architecture leads to define the multi-year security roadmap for Kong Gateway, balancing the needs of the OSS community with Enterprise requirements.
Incident Resolution: Lead the response to complex, multi-faceted security challenges—from supply chain vulnerabilities in open-source dependencies to high-stakes CVE remediations.
Mentorship & Influence: Champion a \"Security-First\" culture by mentoring engineers on secure coding practices and influencing the long-term cybersecurity maturity of the entire organization.
What You'll Bring:
5+ years’ experience in Cybersecurity Engineering, with a focus on high-traffic infrastructure or API management.
Cloud-Native & Multi-Cloud: Expert-level knowledge of multi-cloud solution design, specifically securing traffic across disparate cloud providers and Kubernetes environments.
Security Domain Specialist: Proven track record in designing/deploying WAF, IDS, and IPS systems at scale, with an understanding of signature-based vs. ML-based detection.
Programming Proficiency:Python, Go or Rust
Open Source Contributor: Experience contributing to or maintaining open-source security projects is a significant asset.
Design Excellence: Ability to produce high-quality, high-performance security designs that do not compromise the \"millisecond-latency\" promise of the gateway.
#LI-EA1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAs a Senior Security Engineer, you will serve as the technical security lead for securing the world’s most popular API gateway. You will apply deep expertise in high-performance networking and distributed systems to shape the security posture of the Kong Cloud. You’ll spend your time architecting the evolution of our security capabilities—specifically focused on leveraging Open Source (OSS) and building state of the art network and application security solutions..\n\n\n\nWhat You'll Do:\n\n - Threat Defense Leadership: Architect and implement next-generation WAF, IDS, and IPS capabilities at the gateway level to protect against OWASP Top 10, zero-day exploits, and sophisticated API abuse.\n\n - Multi-Cloud Security: Design and implement \"Zero Trust\" security models that operate seamlessly across hybrid and multi-cloud environments (AWS, Azure, GCP, On-prem).\n\n - Strategic Roadmap: Partner with Product and Architecture leads to define the multi-year security roadmap for Kong Gateway, balancing the needs of the OSS community with Enterprise requirements.\n\n - Incident Resolution: Lead the response to complex, multi-faceted security challenges—from supply chain vulnerabilities in open-source dependencies to high-stakes CVE remediations.\n\n - Mentorship & Influence: Champion a \"Security-First\" culture by mentoring engineers on secure coding practices and influencing the long-term cybersecurity maturity of the entire organization.\n \n \n\nWhat You'll Bring:\n\n - 5+ years’ experience in Cybersecurity Engineering, with a focus on high-traffic infrastructure or API management.\n\n - Cloud-Native & Multi-Cloud: Expert-level knowledge of multi-cloud solution design, specifically securing traffic across disparate cloud providers and Kubernetes environments.\n\n - Security Domain Specialist: Proven track record in designing/deploying WAF, IDS, and IPS systems at scale, with an understanding of signature-based vs. ML-based detection.\n\n - Programming Proficiency:Python, Go or Rust\n\n - Open Source Contributor: Experience contributing to or maintaining open-source security projects is a significant asset.\n\n - Design Excellence: Ability to produce high-quality, high-performance security designs that do not compromise the \"millisecond-latency\" promise of the gateway.\n\n#LI-EA1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"21690b70-385c-49bf-9942-a949b65642fe","title":"Director, Global Scaled CS","department":"All Cost Center","team":"Customer Success Management","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T19:07:19.841+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/kong/21690b70-385c-49bf-9942-a949b65642fe","applyUrl":"https://jobs.ashbyhq.com/kong/21690b70-385c-49bf-9942-a949b65642fe/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is looking for a visionary Director of Scaled Customer Success to redefine how we support, retain, and grow our expanding global commercial base. This is not a traditional \"hands-on\" account management role; we are looking for a digital-first architect who can blend human expertise with cutting-edge automation and AI.
You will lead a high-performing global team of Customer Success Managers (CSMs) focusing on a \"one-to-many\" approach that ensures every customer—regardless of size—achieves world-class API connectivity and business value.
What You'll Do:
Lead a Global Team: Directly leading a global team of CSMs (and growing), fostering a culture of technical excellence and proactive customer advocacy within the Commercial segment.
Low-Touch Strategy Development: Design and execute a sophisticated \"one-to-many\" CS strategy. You will move away from manual intervention toward a scalable model that maintains high engagement through innovation.
Scaled Digital Journeys: Build end-to-end digital customer lifecycles. You will automate onboarding and adoption paths to accelerate \"Time to Value\" (TTV) milestones for thousands of users.
AI-Enhanced Customer Experience: Act as a pioneer in the \"new age\" of CS. Identify and implement AI-driven tools and workflows to provide a personalized, high-touch feel at a massive scale.
Scale-Focused Content Strategy: Shift the paradigm from manual support to a digital-first resource engine. Lead the creation of automated webinars, interactive documentation, and self-service hubs.
Value-to-Utilization Alignment: Monitor the health of the commercial base to identify and bridge \"Value Debt.\" You will ensure that customer technical utilization directly translates into realized business outcomes to prevent churn.
Strategic Forecasting: Partner closely with the Renewals Manager to develop precise annual and quarterly forecasts, driving higher retention and expansion rates across the scaled segment.
What You'll Bring:
Experience: 10+ years of professional experience in Customer Success, Account Management, or Professional Services within the SaaS or Infrastructure space.
Leadership: 5+ years of experience leading and scaling high-performing teams, ideally in a global or remote environment.
Technical Pedigree: Experience leading a TAM (Technical Account Manager) or Technical CSM function is highly preferred. You should be comfortable discussing API management, microservices, or cloud infrastructure.
The \"Digital First\" Mindset: A proven track record of building automated customer journeys and utilizing CS platforms (e.g., Gainsight, Totango, ChurnZero) to drive scale.
Data-Driven: Ability to translate complex data sets into actionable retention strategies and accurate financial forecasts.
#LI-TS1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nKong is looking for a visionary Director of Scaled Customer Success to redefine how we support, retain, and grow our expanding global commercial base. This is not a traditional \"hands-on\" account management role; we are looking for a digital-first architect who can blend human expertise with cutting-edge automation and AI.\n\nYou will lead a high-performing global team of Customer Success Managers (CSMs) focusing on a \"one-to-many\" approach that ensures every customer—regardless of size—achieves world-class API connectivity and business value.\n\n\n\nWhat You'll Do:\n\n - Lead a Global Team: Directly leading a global team of CSMs (and growing), fostering a culture of technical excellence and proactive customer advocacy within the Commercial segment.\n\n - Low-Touch Strategy Development: Design and execute a sophisticated \"one-to-many\" CS strategy. You will move away from manual intervention toward a scalable model that maintains high engagement through innovation.\n\n - Scaled Digital Journeys: Build end-to-end digital customer lifecycles. You will automate onboarding and adoption paths to accelerate \"Time to Value\" (TTV) milestones for thousands of users.\n\n - AI-Enhanced Customer Experience: Act as a pioneer in the \"new age\" of CS. Identify and implement AI-driven tools and workflows to provide a personalized, high-touch feel at a massive scale.\n\n - Scale-Focused Content Strategy: Shift the paradigm from manual support to a digital-first resource engine. Lead the creation of automated webinars, interactive documentation, and self-service hubs.\n\n - Value-to-Utilization Alignment: Monitor the health of the commercial base to identify and bridge \"Value Debt.\" You will ensure that customer technical utilization directly translates into realized business outcomes to prevent churn.\n\n - Strategic Forecasting: Partner closely with the Renewals Manager to develop precise annual and quarterly forecasts, driving higher retention and expansion rates across the scaled segment.\n\n\n\nWhat You'll Bring:\n\n \n\n - Experience: 10+ years of professional experience in Customer Success, Account Management, or Professional Services within the SaaS or Infrastructure space.\n\n - Leadership: 5+ years of experience leading and scaling high-performing teams, ideally in a global or remote environment.\n\n - Technical Pedigree: Experience leading a TAM (Technical Account Manager) or Technical CSM function is highly preferred. You should be comfortable discussing API management, microservices, or cloud infrastructure.\n\n - The \"Digital First\" Mindset: A proven track record of building automated customer journeys and utilizing CS platforms (e.g., Gainsight, Totango, ChurnZero) to drive scale.\n\n - Data-Driven: Ability to translate complex data sets into actionable retention strategies and accurate financial forecasts.\n\n\n\n#LI-TS1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$250K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$250K - $300K","compensationTiers":[{"id":"b58a513c-a718-496f-aae6-53fdfd9824b1","tierSummary":"$250K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e36ac35f-39a6-4f22-84be-621948c99b25","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"9b267993-c775-498d-b6a6-f76a78c8ff5c","summary":"$250K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":300000}]}},{"id":"8f97fa64-844f-4a01-ab1a-46c73e031707","title":"Commercial Account Manager - ANZ","department":"All Cost Center","team":"Commercial Sales","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-15T08:59:29.929+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/kong/8f97fa64-844f-4a01-ab1a-46c73e031707","applyUrl":"https://jobs.ashbyhq.com/kong/8f97fa64-844f-4a01-ab1a-46c73e031707/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Key Responsibilities:
Revenue Generation: Achieve / exceed quarterly and annual sales quotas through new business acquisition and upselling to existing clients.
Sales Cycle Management: Manage complex sales processes from prospecting, qualifying leads, and conducting demos to negotiating contracts and closing deals.
Relationship Management: Develop and maintain strong, long-term relationships with stakeholders, including C-level executives.
Strategic Planning: Create and implement territory plans and account strategies to identify growth opportunities within the commercial/mid-market domain.
Collaboration: Work with internal cross-functional teams (sales engineering, customer success, marketing) to ensure successful client onboarding and solution adoption.
Product Expertise: Maintain deep knowledge of Kong's products, services, and the competitive landscape to deliver tailored solutions to prospects and customers.
Required Skills and Qualifications:
Experience: Proven experience in B2B sales, typically 2-5+ years, preferably within high-growth SaaS or IT environments.
Skills: Exceptional negotiation, presentation, and communication skills.
Tools: Proficiency in CRM software (e.g., Salesforce) and sales engagement tools.
Familiar with the MEDDICC / MEDPICC sales methodology preferred.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nKey Responsibilities:\n\n - Revenue Generation: Achieve / exceed quarterly and annual sales quotas through new business acquisition and upselling to existing clients.\n\n - Sales Cycle Management: Manage complex sales processes from prospecting, qualifying leads, and conducting demos to negotiating contracts and closing deals.\n\n - Relationship Management: Develop and maintain strong, long-term relationships with stakeholders, including C-level executives.\n\n - Strategic Planning: Create and implement territory plans and account strategies to identify growth opportunities within the commercial/mid-market domain.\n\n - Collaboration: Work with internal cross-functional teams (sales engineering, customer success, marketing) to ensure successful client onboarding and solution adoption.\n\n - Product Expertise: Maintain deep knowledge of Kong's products, services, and the competitive landscape to deliver tailored solutions to prospects and customers.\n\n\n\nRequired Skills and Qualifications:\n\n - Experience: Proven experience in B2B sales, typically 2-5+ years, preferably within high-growth SaaS or IT environments.\n\n - Skills: Exceptional negotiation, presentation, and communication skills.\n\n - Tools: Proficiency in CRM software (e.g., Salesforce) and sales engagement tools.\n\n - Familiar with the MEDDICC / MEDPICC sales methodology preferred.\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b0fe6d97-d4a8-4ca9-8eb4-e7f6137989db","title":"Senior Staff Solutions Engineer","department":"All Cost Center","team":"Sales Eng","employmentType":"FullTime","location":"Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-21T04:54:30.260+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/kong/b0fe6d97-d4a8-4ca9-8eb4-e7f6137989db","applyUrl":"https://jobs.ashbyhq.com/kong/b0fe6d97-d4a8-4ca9-8eb4-e7f6137989db/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are seeking a highly experienced and technically proficient Senior Staff Solutions Engineer to join our team at Kong (Australia) Pty Ltd. In this role, you will be a key technical leader, responsible for architecting, designing, and implementing robust API management solutions for our clients, driving technical excellence and successful project delivery.
What You'll Do:
* Lead the design and implementation of complex API architectures, utilising advanced API Design and API Management principles.
* Develop and implement secure authentication and authorisation strategies for various API services, ensuring robust Cybersecurity.
* Drive the adoption of automation technologies, including Continuous Integration and Continuous Delivery pipelines, to streamline development and deployment processes.
* Provide expert technical guidance and mentorship to junior engineers, fostering a culture of innovation and best practices.
* Manage and oversee technical aspects of client projects, including scoping, planning, and execution, demonstrating strong Project Management skills.
* Collaborate with clients and internal teams to understand requirements, translate them into technical solutions, and provide effective Technical Communication.
* Leverage expertise in Docker (Software), Git, and Linux environments for solution development, deployment, and troubleshooting.
* Act as a subject matter expert in the Software Development Life Cycle, ensuring high-quality and scalable solutions.
* Perform complex System Integration tasks, ensuring seamless interoperability between various systems and platforms.
* Proactively identify and resolve technical challenges, demonstrating strong problem-solving abilities.
What You'll Bring:
* 10+ years of experience in a solutions engineering, software architecture, or senior development role.
* Demonstrable expertise in API Design and API Management platforms (experience with Kong is highly regarded).
* In-depth knowledge of Authentication and Authorization protocols and best practices.
* Proven experience with Automation Technology, Continuous Integrations, and Continuous Delivery pipelines.
* Strong understanding of Cybersecurity principles and secure coding practices.
* Proficiency in Docker (Software), Git, and Linux operating systems.
* Extensive experience with the Software Development Life Cycle.
* Excellent Project Management skills with a track record of successful project delivery.
* Strong System Integration experience with diverse technologies.
* Exceptional Technical Communication skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
* Bachelor's degree in Computer Science, Engineering, or a related field (Master's preferred).
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n\nAbout the Role:\nWe are seeking a highly experienced and technically proficient Senior Staff Solutions Engineer to join our team at Kong (Australia) Pty Ltd. In this role, you will be a key technical leader, responsible for architecting, designing, and implementing robust API management solutions for our clients, driving technical excellence and successful project delivery.\n\n\nWhat You'll Do:\n* Lead the design and implementation of complex API architectures, utilising advanced API Design and API Management principles.\n* Develop and implement secure authentication and authorisation strategies for various API services, ensuring robust Cybersecurity.\n* Drive the adoption of automation technologies, including Continuous Integration and Continuous Delivery pipelines, to streamline development and deployment processes.\n* Provide expert technical guidance and mentorship to junior engineers, fostering a culture of innovation and best practices.\n* Manage and oversee technical aspects of client projects, including scoping, planning, and execution, demonstrating strong Project Management skills.\n* Collaborate with clients and internal teams to understand requirements, translate them into technical solutions, and provide effective Technical Communication.\n* Leverage expertise in Docker (Software), Git, and Linux environments for solution development, deployment, and troubleshooting.\n* Act as a subject matter expert in the Software Development Life Cycle, ensuring high-quality and scalable solutions.\n* Perform complex System Integration tasks, ensuring seamless interoperability between various systems and platforms.\n* Proactively identify and resolve technical challenges, demonstrating strong problem-solving abilities.\n\nWhat You'll Bring:\n* 10+ years of experience in a solutions engineering, software architecture, or senior development role.\n* Demonstrable expertise in API Design and API Management platforms (experience with Kong is highly regarded).\n* In-depth knowledge of Authentication and Authorization protocols and best practices.\n* Proven experience with Automation Technology, Continuous Integrations, and Continuous Delivery pipelines.\n* Strong understanding of Cybersecurity principles and secure coding practices.\n* Proficiency in Docker (Software), Git, and Linux operating systems.\n* Extensive experience with the Software Development Life Cycle.\n* Excellent Project Management skills with a track record of successful project delivery.\n* Strong System Integration experience with diverse technologies.\n* Exceptional Technical Communication skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical audiences.\n* Bachelor's degree in Computer Science, Engineering, or a related field (Master's preferred).\n\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"79315bf1-cfba-49b4-b2bf-af087bb92c8d","title":"Forward Deployed Engineer","department":"All Cost Center","team":"Field Engineering","employmentType":"FullTime","location":"Milan, Italy","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-10T09:00:55.228+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Milano","addressCountry":"Italy","addressLocality":"Milano"}},"jobUrl":"https://jobs.ashbyhq.com/kong/79315bf1-cfba-49b4-b2bf-af087bb92c8d","applyUrl":"https://jobs.ashbyhq.com/kong/79315bf1-cfba-49b4-b2bf-af087bb92c8d/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As a Forward Deployed Engineer at Kong, you will be a critical bridge between our cutting-edge products and our most strategic customers. You will drive the successful adoption and expansion of Kong's API management and service connectivity solutions, ensuring our clients can architect and scale their systems with unparalleled efficiency and developer delight. Your impact directly fuels our growth in the Agentic Era by transforming complex technical challenges into seamless, high-performance customer solutions.
What You’ll Do:
Architect and implement advanced API gateway and service mesh solutions directly with enterprise clients, translating complex business requirements into robust technical designs.
Lead technical deep-dive sessions, workshops, and proof-of-concepts, demonstrating Kong's capabilities and value proposition to diverse technical and non-technical stakeholders.
Drive the resolution of critical customer technical issues, collaborating closely with Kong's engineering and product teams to provide rapid and effective solutions.
Own the technical success of strategic customer accounts from pre-sales engagement through post-implementation, ensuring long-term satisfaction and expansion.
Influence product roadmap development by capturing critical customer feedback and translating it into actionable insights for our engineering and product organizations.
Mentor junior engineers and technical account managers, fostering a culture of technical excellence and continuous learning within the customer-facing teams.
Travel approximately 30-50% to client sites and industry events to support engagements and foster key relationships.
What You’ll Bring:
7+ years of experience in a customer-facing technical role such as Forward Deployed Engineer, Solutions Architect, or Technical Consultant, ideally within an enterprise software environment.
Deep expertise with API lifecycle management, microservices architectures, and distributed systems.
Strong command of cloud-native technologies, including Kubernetes, Docker, and public cloud platforms (AWS, Azure, GCP).
Proficiency in programming/scripting languages such as Golang, Python, Lua, or JavaScript, with a strong ability to build integrations and custom solutions.
Experience with Open Source, APIs, or Infrastructure is essential.
Demonstrated ability to troubleshoot complex technical issues across various layers of the software stack.
Ownership: You take full accountability for customer success and technical outcomes, acting as a trusted advisor and driving initiatives to completion.
Urgency: You thrive in a fast-paced environment, prioritize effectively, and respond with agility to customer needs and evolving technical landscapes.
Collaboration: You seamlessly work with internal teams (Engineering, Product, Sales) and external stakeholders, fostering strong relationships and shared goals.
Bonus Points:
Prior experience with Kong Gateway, Kong Mesh, or other API management/service mesh platforms.
Active contributions to open-source projects or a strong personal technical portfolio.
Experience working with customers in highly regulated industries (e.g., Finance, Healthcare, Government).
Certifications in cloud platforms (e.g., AWS Solutions Architect, Kubernetes Administrator).
#LI-JF1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAs a Forward Deployed Engineer at Kong, you will be a critical bridge between our cutting-edge products and our most strategic customers. You will drive the successful adoption and expansion of Kong's API management and service connectivity solutions, ensuring our clients can architect and scale their systems with unparalleled efficiency and developer delight. Your impact directly fuels our growth in the Agentic Era by transforming complex technical challenges into seamless, high-performance customer solutions.\n\n\n\nWhat You’ll Do:\n\n - Architect and implement advanced API gateway and service mesh solutions directly with enterprise clients, translating complex business requirements into robust technical designs.\n\n - Lead technical deep-dive sessions, workshops, and proof-of-concepts, demonstrating Kong's capabilities and value proposition to diverse technical and non-technical stakeholders.\n\n - Drive the resolution of critical customer technical issues, collaborating closely with Kong's engineering and product teams to provide rapid and effective solutions.\n\n - Own the technical success of strategic customer accounts from pre-sales engagement through post-implementation, ensuring long-term satisfaction and expansion.\n\n - Influence product roadmap development by capturing critical customer feedback and translating it into actionable insights for our engineering and product organizations.\n\n - Mentor junior engineers and technical account managers, fostering a culture of technical excellence and continuous learning within the customer-facing teams.\n\n - Travel approximately 30-50% to client sites and industry events to support engagements and foster key relationships.\n \n \n\nWhat You’ll Bring:\n\n\n\n\nTHE TOOLKIT\n\n - 7+ years of experience in a customer-facing technical role such as Forward Deployed Engineer, Solutions Architect, or Technical Consultant, ideally within an enterprise software environment.\n\n - Deep expertise with API lifecycle management, microservices architectures, and distributed systems.\n\n - Strong command of cloud-native technologies, including Kubernetes, Docker, and public cloud platforms (AWS, Azure, GCP).\n\n - Proficiency in programming/scripting languages such as Golang, Python, Lua, or JavaScript, with a strong ability to build integrations and custom solutions.\n\n - Experience with Open Source, APIs, or Infrastructure is essential.\n\n - Demonstrated ability to troubleshoot complex technical issues across various layers of the software stack.\n\n\nTHE KONG DNA\n\n - Ownership: You take full accountability for customer success and technical outcomes, acting as a trusted advisor and driving initiatives to completion.\n\n - Urgency: You thrive in a fast-paced environment, prioritize effectively, and respond with agility to customer needs and evolving technical landscapes.\n\n - Collaboration: You seamlessly work with internal teams (Engineering, Product, Sales) and external stakeholders, fostering strong relationships and shared goals.\n\nBonus Points:\n\n - Prior experience with Kong Gateway, Kong Mesh, or other API management/service mesh platforms.\n\n - Active contributions to open-source projects or a strong personal technical portfolio.\n\n - Experience working with customers in highly regulated industries (e.g., Finance, Healthcare, Government).\n\n - Certifications in cloud platforms (e.g., AWS Solutions Architect, Kubernetes Administrator).\n\n#LI-JF1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b9b92731-ea88-4aed-bbad-edb65eb6fcf6","title":"Account Development Representative, Austin (Hybrid) - Multiple Roles","department":"All Cost Center","team":"Sales Development","employmentType":"FullTime","location":"Texas, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-06T16:22:06.965+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}},"jobUrl":"https://jobs.ashbyhq.com/kong/b9b92731-ea88-4aed-bbad-edb65eb6fcf6","applyUrl":"https://jobs.ashbyhq.com/kong/b9b92731-ea88-4aed-bbad-edb65eb6fcf6/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea generation through to qualified call
• Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success
• And any additional tasks required by the manager
What You'll Do: Your First 90 Days
By the end of month 1, you will:
• Have met your new team and had fun playing with some new tools
• Become a part of the wider Kong family
• Have had a successful sales boot camp training
• Have a good understanding of what makes Kong’s product offerings so special
• Understand how our Account Development, Marketing and Account Executive teams all work together
By the end of month 2, you will:
• Be comfortable talking to clients on the phone about Kong
• Have worked with our Account Executive team on your first opportunity
• Have shadowed a ton of calls and practiced several role plays
• Started delivering your ramp quota
By the end of month 3, you will:
• Know our sales funnel inside and out, and feel confident to add value to our sales org
• Show clear delivery of our sales methodologies
• Provide insights to both our Account Development and marketing organizations to help us to continue to iterate and improve
• Delivered against your ramp quota
What You'll Bring:
• 1-2+ years of strong sales or customer-facing experience
• A self-starter with a track record of hitting and exceeding goals
• A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.
• Ability and willingness to learn, react to and share lessons learned across the organisation.
• Open to feedback and can apply to your daily workflow.
• Outstanding communication skills including both phone and written communication as well as active listening
• An extraordinary character with an incredible drive for success, high work ethic, curious by nature, and obsessed with smashing sales goals
• Validated time leadership skills and ability to work independently and through coaching
• Desire to work in a driven and fast-paced environment
#LI-JS2
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\n• Work with the Sales team to develop and lead inbound and outbound campaigns from idea generation through to qualified call\n\n• Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email\n\n• Update lead and prospect activity in Salesforce to ensure effective lead management\n\n• Set qualified introductory meetings for the Sales team\n\n• Nurture early phase opportunities for future pipeline potential\n\n• Exceed monthly and quarterly opportunity quota\n\n• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business\n\n• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success\n\n• And any additional tasks required by the manager\n\n \n\nWhat You'll Do: Your First 90 Days\n\n \n\nBy the end of month 1, you will:\n\n• Have met your new team and had fun playing with some new tools\n\n• Become a part of the wider Kong family\n\n• Have had a successful sales boot camp training\n\n• Have a good understanding of what makes Kong’s product offerings so special\n\n• Understand how our Account Development, Marketing and Account Executive teams all work together\n\n \n\nBy the end of month 2, you will:\n\n• Be comfortable talking to clients on the phone about Kong\n\n• Have worked with our Account Executive team on your first opportunity\n\n• Have shadowed a ton of calls and practiced several role plays\n\n• Started delivering your ramp quota\n\n \n\nBy the end of month 3, you will:\n\n• Know our sales funnel inside and out, and feel confident to add value to our sales org\n\n• Show clear delivery of our sales methodologies\n\n• Provide insights to both our Account Development and marketing organizations to help us to continue to iterate and improve\n\n• Delivered against your ramp quota\n\n \n\nWhat You'll Bring:\n\n• 1-2+ years of strong sales or customer-facing experience\n\n• A self-starter with a track record of hitting and exceeding goals\n\n• A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.\n\n• Ability and willingness to learn, react to and share lessons learned across the organisation.\n\n• Open to feedback and can apply to your daily workflow.\n\n• Outstanding communication skills including both phone and written communication as well as active listening\n\n• An extraordinary character with an incredible drive for success, high work ethic, curious by nature, and obsessed with smashing sales goals\n\n• Validated time leadership skills and ability to work independently and through coaching\n\n• Desire to work in a driven and fast-paced environment\n\n \n\n#LI-JS2\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$56.2K – $78.6K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$56.2K - $78.6K","compensationTiers":[{"id":"f85ee812-1f86-4876-9cca-2340124f22f4","tierSummary":"$56.2K – $78.6K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"f8ee8417-fca2-48a2-a058-a24328e00ee3","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e8c77d9c-f121-44c9-8c87-0ea1200c855d","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"dc5142f3-bed1-4240-abea-3c88294c4964","summary":"$56.2K – $78.6K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":56200,"maxValue":78600}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":56200,"maxValue":78600}]}},{"id":"ec3cc260-7894-4613-9b05-0fe3626b159d","title":"Technical Certification Developer","department":"All Cost Center","team":"Education","employmentType":"FullTime","location":"Bangalore, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-15T04:58:06.468+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"560048","addressRegion":"Karnataka","streetAddress":"Kong Software and Business Services India Private Limited, 7th Floor, Table Space Towers Plot No.6, Devasandra, Industrial Area Mahadevapura, White Field ","addressCountry":"India","addressLocality":"Bengaluru"}},"jobUrl":"https://jobs.ashbyhq.com/kong/ec3cc260-7894-4613-9b05-0fe3626b159d","applyUrl":"https://jobs.ashbyhq.com/kong/ec3cc260-7894-4613-9b05-0fe3626b159d/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are looking for a precision-oriented Technical Certification Developer to drive the creation and evolution of high-stakes assessment programs for Kong's platform. This role is central to validating deep professional expertise by merging complex technical architectures with rigorous psychometric standards, ensuring our credentials maintain maximum credibility and real-world relevance.
What You'll do:
Exam architecture & lifecycle management: Lead end-to-end development initiatives, from defining job task analysis (JTA) outputs to establishing weighted blueprint structures and item specifications.
Item development & review: Collaborate with instructional designers and subject matter experts to craft and iterate on a bank of high-quality, scenario-based exam items—including multiple choice and performance-based formats—aligned with specific learning objectives.
Quality assurance: Facilitate technical review workshops with subject matter experts to calibrate on accuracy, clarity, and difficulty relevance.
Security & integrity: Enforce exam security best practices, including rigorous item bank management, version control, and response protocols for content exposure incidents.
Lab & content development: Collaborate with instructional designers and lab engineers on the production of hands-on practice labs and official study guides that map directly to high-stakes assessment domains.
Program operations
Support the appeals process by reviewing flagged items and providing documented technical rationale for scoring decisions
Document content development processes, style guides, and item writing standards for the program
What You'll Bring:
Required
3+ years of hands-on experience with API development, API gateway configuration, or API platform engineering
Strong Kubernetes knowledge
Demonstrated experience writing technical documentation, assessments, or instructional content at a professional level
Strong understanding of the full API lifecycle: design, specification (OpenAPI/AsyncAPI), publishing, versioning, security (OAuth 2.0, API keys, mTLS), monitoring, and deprecation
Ability to translate complex technical concepts into clear, scenario-based assessment items that measure applied competency rather than recall
Meticulous attention to detail, with the ability to identify ambiguous, flawed, or biased exam questions
Comfortable working in a structured, process-driven environment with documented review cycles and governance checkpoints
Preferred:
Familiarity with psychometric principles: item difficulty, discrimination indices, content validity, and standard-setting methods (Angoff, bookmark)
Experience with exam-authoring or item-banking platforms (e.g., FastTest, Questionmark, Caveon, Trueability)
Prior involvement in developing or contributing to a formal certification or accreditation program
Hands-on experience with one or more API lifecycle management platforms (e.g., Kong, Apigee, MuleSoft, AWS API Gateway, Azure API Management)
Exposure to instructional design frameworks (e.g., Bloom's Taxonomy, Kirkpatrick Model, ADDIE)
Relevant industry certification (e.g., AWS Certified Developer, Google Cloud Professional, CKAD, or equivalent)
What success looks like in year one:
Exam blueprint finalized and approved by the certification advisory board
Initial item bank of 200+ validated items across all blueprint domains, ready for pilot
Pilot exam completed, cut score established, and live exam launched
Official study guide published and aligned to blueprint
First exam refresh cycle initiated based on item analysis data
#LI-AP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are looking for a precision-oriented Technical Certification Developer to drive the creation and evolution of high-stakes assessment programs for Kong's platform. This role is central to validating deep professional expertise by merging complex technical architectures with rigorous psychometric standards, ensuring our credentials maintain maximum credibility and real-world relevance.\n\n\n\nWhat You'll do:\n\n - Exam architecture & lifecycle management: Lead end-to-end development initiatives, from defining job task analysis (JTA) outputs to establishing weighted blueprint structures and item specifications.\n\n - Item development & review: Collaborate with instructional designers and subject matter experts to craft and iterate on a bank of high-quality, scenario-based exam items—including multiple choice and performance-based formats—aligned with specific learning objectives.\n\n - Quality assurance: Facilitate technical review workshops with subject matter experts to calibrate on accuracy, clarity, and difficulty relevance.\n\n - Security & integrity: Enforce exam security best practices, including rigorous item bank management, version control, and response protocols for content exposure incidents.\n\n - Lab & content development: Collaborate with instructional designers and lab engineers on the production of hands-on practice labs and official study guides that map directly to high-stakes assessment domains.\n\n\n\nProgram operations\n\n - Support the appeals process by reviewing flagged items and providing documented technical rationale for scoring decisions\n\n - Document content development processes, style guides, and item writing standards for the program\n\n\n\nWhat You'll Bring:\n\nRequired\n\n - 3+ years of hands-on experience with API development, API gateway configuration, or API platform engineering\n\n - Strong Kubernetes knowledge\n\n - Demonstrated experience writing technical documentation, assessments, or instructional content at a professional level\n\n - Strong understanding of the full API lifecycle: design, specification (OpenAPI/AsyncAPI), publishing, versioning, security (OAuth 2.0, API keys, mTLS), monitoring, and deprecation\n\n - Ability to translate complex technical concepts into clear, scenario-based assessment items that measure applied competency rather than recall\n\n - Meticulous attention to detail, with the ability to identify ambiguous, flawed, or biased exam questions\n\n - Comfortable working in a structured, process-driven environment with documented review cycles and governance checkpoints\n\n\n\nPreferred:\n\n - Familiarity with psychometric principles: item difficulty, discrimination indices, content validity, and standard-setting methods (Angoff, bookmark)\n\n - Experience with exam-authoring or item-banking platforms (e.g., FastTest, Questionmark, Caveon, Trueability)\n\n - Prior involvement in developing or contributing to a formal certification or accreditation program\n\n - Hands-on experience with one or more API lifecycle management platforms (e.g., Kong, Apigee, MuleSoft, AWS API Gateway, Azure API Management)\n\n - Exposure to instructional design frameworks (e.g., Bloom's Taxonomy, Kirkpatrick Model, ADDIE)\n\n - Relevant industry certification (e.g., AWS Certified Developer, Google Cloud Professional, CKAD, or equivalent)\n\n\n\nWhat success looks like in year one:\n\n - Exam blueprint finalized and approved by the certification advisory board\n\n - Initial item bank of 200+ validated items across all blueprint domains, ready for pilot\n\n - Pilot exam completed, cut score established, and live exam launched\n\n - Official study guide published and aligned to blueprint\n\n - First exam refresh cycle initiated based on item analysis data\n\n\n\n#LI-AP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d9e53464-6c60-4466-8295-8e3baae8069b","title":"Enterprise Account Executive, Northeast I","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"New York, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Massachusetts, United States","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}}}],"publishedAt":"2026-07-13T14:45:37.671+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"Albany"}},"jobUrl":"https://jobs.ashbyhq.com/kong/d9e53464-6c60-4466-8295-8e3baae8069b","applyUrl":"https://jobs.ashbyhq.com/kong/d9e53464-6c60-4466-8295-8e3baae8069b/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are seeking a committed Enterprise Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting.
At Kong, we offer UNCAPPED COMMISSIONS with MASSIVE UPSIDE, competitive benefits, and equity in a company with huge growth potential.
What You’ll Do:
Develop and execute sales strategies to target enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth.
Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.
Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.
Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.
Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.
Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.
Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.
Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.
Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.
Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.
What You’ll Bring:
7+ years of experience in enterprise sales (>1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment.
Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments.
Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.
Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.
A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.
Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.
Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.
Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.
#LI-BT1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are seeking a committed Enterprise Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting.\n\nAt Kong, we offer UNCAPPED COMMISSIONS with MASSIVE UPSIDE, competitive benefits, and equity in a company with huge growth potential.\n\n \n\nWhat You’ll Do:\n\n - Develop and execute sales strategies to target enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth.\n\n - Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.\n\n - Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.\n\n - Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.\n\n - Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.\n\n - Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.\n\n - Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.\n\n - Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.\n\n - Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.\n\n - Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.\n\n \n\nWhat You’ll Bring:\n\n - 7+ years of experience in enterprise sales (>1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment.\n\n - Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments.\n\n - Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.\n\n - Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.\n\n - A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.\n\n - Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.\n\n - Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.\n\n - Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.\n\n - Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.\n\n#LI-BT1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$320K – $400K","scrapeableCompensationSalarySummary":"$320K - $400K","compensationTiers":[{"id":"f4a1db88-c2af-4691-9d4d-0043921516e4","tierSummary":"$320K – $400K","title":null,"additionalInformation":null,"components":[{"id":"3ab8ae44-1631-4dcb-a717-567d6f8f8284","summary":"$320K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":320000,"maxValue":400000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":320000,"maxValue":400000}]}},{"id":"1cc44cc4-b068-4f70-86a2-c5e31000c5b5","title":"Cloud Alliances Director, EMEA","department":"All Cost Center","team":"Alliance","employmentType":"FullTime","location":"London, England, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-19T19:40:05.831+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kong/1cc44cc4-b068-4f70-86a2-c5e31000c5b5","applyUrl":"https://jobs.ashbyhq.com/kong/1cc44cc4-b068-4f70-86a2-c5e31000c5b5/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
The Cloud Alliances Director, EMEA is accountable for shaping and executing strategic partnerships with cloud providers across the region. This role focuses on accelerating revenue, strengthening joint go-to-market efforts, and increasing Kong’s footprint across EMEA.
What You’ll Do:
Design and drive a cohesive cloud alliances strategy for EMEA, aligned with Kong’s broader business priorities.
Build and sustain executive-level relationships across partner organizations spanning leadership, product, and sales teams.
Help progress and manage complex partnership dynamics, ensuring balanced and high-impact outcomes against our strategic agreements.
Partner cross-functionally with sales, marketing, product, and engineering teams to deliver joint solutions and go-to-market activities.
Execute co-sell \"excellence\" and co-marketing motions to help generate pipeline and accelerate deal velocity.
Track partner performance, using data to identify optimization opportunities and drive continuous improvement.
Own business planning and forecasting for cloud alliance initiatives.
Proactively address and resolve partner-related challenges or conflicts.
Develop high-impact narratives and presentations that clearly communicate Kong’s value to our partners and customers.
Identify potential risks within partnerships and implement mitigation strategies.
Leverage playbooks and or AI to improve operational efficiencies - do more with less.
What You’ll Bring:
Experience
Demonstrated experience in business development and partner management within the cloud ecosystem at a scaled software company.
Track record of driving measurable revenue through strategic alliances.
Strong capabilities in strategic planning and consultative selling.
Existing relationships with cloud service partners at all levels.
Proven ability to operate effectively in cross-functional environments.
Strong relationship-building and stakeholder management skills.
Excellent communication, presentation, and storytelling abilities.
Solid understanding of product management concepts.
Experience leading or supporting sales efforts is advantageous.
Sound judgment in identifying and managing partnership risks.
#LI-JM3
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\nThe Cloud Alliances Director, EMEA is accountable for shaping and executing strategic partnerships with cloud providers across the region. This role focuses on accelerating revenue, strengthening joint go-to-market efforts, and increasing Kong’s footprint across EMEA.\n\n\n\nWhat You’ll Do:\n\n - Design and drive a cohesive cloud alliances strategy for EMEA, aligned with Kong’s broader business priorities.\n\n - Build and sustain executive-level relationships across partner organizations spanning leadership, product, and sales teams.\n\n - Help progress and manage complex partnership dynamics, ensuring balanced and high-impact outcomes against our strategic agreements.\n\n - Partner cross-functionally with sales, marketing, product, and engineering teams to deliver joint solutions and go-to-market activities.\n\n - Execute co-sell \"excellence\" and co-marketing motions to help generate pipeline and accelerate deal velocity.\n\n - Track partner performance, using data to identify optimization opportunities and drive continuous improvement.\n\n - Own business planning and forecasting for cloud alliance initiatives.\n\n - Proactively address and resolve partner-related challenges or conflicts.\n\n - Develop high-impact narratives and presentations that clearly communicate Kong’s value to our partners and customers.\n\n - Identify potential risks within partnerships and implement mitigation strategies.\n\n - Leverage playbooks and or AI to improve operational efficiencies - do more with less.\n \n\nWhat You’ll Bring:\n\nExperience\n\n - Demonstrated experience in business development and partner management within the cloud ecosystem at a scaled software company.\n\n - Track record of driving measurable revenue through strategic alliances.\n\n - Strong capabilities in strategic planning and consultative selling.\n\n - Existing relationships with cloud service partners at all levels.\n\n - Proven ability to operate effectively in cross-functional environments.\n\n - Strong relationship-building and stakeholder management skills.\n\n - Excellent communication, presentation, and storytelling abilities.\n\n - Solid understanding of product management concepts.\n\n - Experience leading or supporting sales efforts is advantageous.\n\n - Sound judgment in identifying and managing partnership risks.\n\n#LI-JM3\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d8009a4d-01b6-4125-aa08-eabe4ea9d596","title":"Account Development Representative (Swedish Speaking)","department":"All Cost Center","team":"Sales Development","employmentType":"FullTime","location":"London, England, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-29T11:16:17.282+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kong/d8009a4d-01b6-4125-aa08-eabe4ea9d596","applyUrl":"https://jobs.ashbyhq.com/kong/d8009a4d-01b6-4125-aa08-eabe4ea9d596/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
At Kong, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around Kong. Account Development reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives in Kong.
To aid in this endeavor, we invest heavily in the training and development of our team. This includes a 2-week long sales bootcamp, weekly 1-1 mentorship, and global virtual group training. By joining our team, you are making an investment in yourself that will accelerate the rest of your sales career.
Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across Kong to get great talent. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.
Being an ADR, is often a first step to jump-starting a career in sales. At Kong, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and confidence that they need to grow their careers.
The ADR leadership team has a true understanding of where each ADR is at in their personal development process, and mentors and enables them to ensure that they have the means and opportunity to be considered for their next role. At Kong, we truly believe that if you want to earn your MBA in sales, this is the place to be. As a leadership team, we spend an exorbitant amount of time working in the trenches with our teams to help them fine-hone their business and sales acumen and ramp them to productivity, success, and greater roles.
What you'll be doing: Your First 90 Days
By the end of month 1, you will:
Have met your new team and had fun playing with some new tools
Become a part of the wider Kong family
Have had a successful sales bootcamp training
Have a good understanding of what makes Kong’s product offerings so special
Understand how our Account Development, Marketing and Account Executive teams all work together
By the end of month 2, you will:
Be comfortable talking to clients on the phone about Kong
Have worked with our Account Executive team on your first opportunity
Have shadowed a ton of calls and practiced several role plays
Started delivering your ramp quota
By the end of month 3, you will:
Know our sales funnel inside and out, and feel confident to add value to our sales org
Show clear delivery of our sales methodologies
Provide insights to both our Account Development and marketing organizations to help us to continue to iterate and improve
Delivered against your ramp quota
Role Overview & Key Responsibilities:
Work with the Sales team to develop inbound and outbound campaigns from idea generation through to qualified call.
Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email.
Update lead and prospect activity in Salesforce to ensure effective lead management.
Set qualified introductory meetings for the Sales team.
Nurture early phase opportunities for future pipeline potential.
Exceed monthly and quarterly opportunity quota.
Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business.
Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success.
And any additional tasks required by the manager.
What you'll bring:
1-2+ years of strong sales or customer-facing experience.
A self-starter with a track record of hitting and exceeding goals.
A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.
Ability and willingness to learn, react to and share lessons learned across the organisation.
Open to feedback and can apply to your daily workflow.
Outstanding communication skills including both phone and written communication as well as active listening.
An extraordinary character with an incredible drive for success, high work ethic, curious by nature, and obsessed with smashing sales goals.
Validated time leadership skills and ability to work independently and through coaching.
Desire to work in a driven and fast-paced environment.
Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly.
Additional European languages a big plus (French, German or Dutch).
What is a Konger?
We are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services.
We put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications.
We believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform.
We are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.
#LI-TR1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAt Kong, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around Kong. Account Development reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives in Kong.\n\n \n\nTo aid in this endeavor, we invest heavily in the training and development of our team. This includes a 2-week long sales bootcamp, weekly 1-1 mentorship, and global virtual group training. By joining our team, you are making an investment in yourself that will accelerate the rest of your sales career.\n\n \n\nOur ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across Kong to get great talent. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.\n\n \n\nBeing an ADR, is often a first step to jump-starting a career in sales. At Kong, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and confidence that they need to grow their careers.\n\n \n\nThe ADR leadership team has a true understanding of where each ADR is at in their personal development process, and mentors and enables them to ensure that they have the means and opportunity to be considered for their next role. At Kong, we truly believe that if you want to earn your MBA in sales, this is the place to be. As a leadership team, we spend an exorbitant amount of time working in the trenches with our teams to help them fine-hone their business and sales acumen and ramp them to productivity, success, and greater roles.\n\n \n\nWhat you'll be doing: Your First 90 Days\n\n - By the end of month 1, you will:\n\n - Have met your new team and had fun playing with some new tools\n\n - Become a part of the wider Kong family\n\n - Have had a successful sales bootcamp training\n\n - Have a good understanding of what makes Kong’s product offerings so special\n\n - Understand how our Account Development, Marketing and Account Executive teams all work together\n \n \n\n - By the end of month 2, you will:\n\n - Be comfortable talking to clients on the phone about Kong\n\n - Have worked with our Account Executive team on your first opportunity\n\n - Have shadowed a ton of calls and practiced several role plays\n\n - Started delivering your ramp quota\n \n \n\n - By the end of month 3, you will:\n\n - Know our sales funnel inside and out, and feel confident to add value to our sales org\n\n - Show clear delivery of our sales methodologies\n\n - Provide insights to both our Account Development and marketing organizations to help us to continue to iterate and improve\n\n - Delivered against your ramp quota\n\n \n\nRole Overview & Key Responsibilities:\n\n - Work with the Sales team to develop inbound and outbound campaigns from idea generation through to qualified call.\n\n - Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email.\n\n - Update lead and prospect activity in Salesforce to ensure effective lead management.\n\n - Set qualified introductory meetings for the Sales team.\n\n - Nurture early phase opportunities for future pipeline potential.\n\n - Exceed monthly and quarterly opportunity quota.\n\n - Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business.\n\n - Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success.\n\n - And any additional tasks required by the manager.\n\n \n\nWhat you'll bring:\n\n - 1-2+ years of strong sales or customer-facing experience.\n\n - A self-starter with a track record of hitting and exceeding goals.\n\n - A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.\n\n - Ability and willingness to learn, react to and share lessons learned across the organisation.\n\n - Open to feedback and can apply to your daily workflow.\n\n - Outstanding communication skills including both phone and written communication as well as active listening.\n\n - An extraordinary character with an incredible drive for success, high work ethic, curious by nature, and obsessed with smashing sales goals.\n\n - Validated time leadership skills and ability to work independently and through coaching.\n\n - Desire to work in a driven and fast-paced environment.\n\n - Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly.\n\n - Additional European languages a big plus (French, German or Dutch).\n\n \n\nWhat is a Konger? \n\nWe are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services. \n\nWe put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications. \n\nWe believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform. \n\nWe are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.\n\n#LI-TR1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ccfb0043-3566-4794-a8cb-6345c25bfee5","title":"Partner Sales Manager","department":"All Cost Center","team":"Channel","employmentType":"FullTime","location":"Maharashtra, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-02T16:38:01.554+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Mahārāshtra","addressCountry":"India","addressLocality":"Pune"}},"jobUrl":"https://jobs.ashbyhq.com/kong/ccfb0043-3566-4794-a8cb-6345c25bfee5","applyUrl":"https://jobs.ashbyhq.com/kong/ccfb0043-3566-4794-a8cb-6345c25bfee5/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
You'll own Kong's partner business in India. That means recruiting the right partners, building real go-to-market motion with them, and driving sourced incremental revenue — not slideware pipeline. You'll be the single point of contact for anything partner-related: for our field sellers who need partner help on a deal, for partners who need a path into Kong, and for leadership setting the regional strategy. The ecosystem spans channel resellers, technology partners, GSIs, and hyperscalers (AWS, Azure, GCP). You'll work across all four. This is a senior individual contributor role. You'll run India as your own business, in close partnership with the India sales leader.
What You'll Do:
Own the India partner number. Sell Kong's full portfolio — products, renewals, professional services, support — through and with focus partners.
Build the joint GTM plan with the India sales team. Identify and sign new partners where there are gaps.
Drive partner-sourced pipeline. Set targets, run the cadence, hold partners (and yourself) to them.
Build joint assets with focus partners — reference architectures, blueprints, solution briefs that field teams on both sides actually use.
Run joint marketing events that generate pipeline, not just logos on a banner.
Get inside your partners' business. Understand how they make money, where Kong fits, and what it takes to win together. Then pull in the right cross-functional support — enablement, CX, marketing, ops — to make the projects land.
Build a focus partner plan for India and execute it with sales engineering, SDRs, customer success, and marketing alongside you.
What You'll Bring:
8+ years in partner, channel, or alliances sales, with a track record of driving GTM across channel, GSI, and hyperscaler partners.
Existing relationships with India's regional and national system integrators. You can name the partners you'd start with on day one.
A bias toward net-new, sourced business — not just tagging partners onto deals you'd close anyway.
Comfort running many partners and many activities in parallel without losing the thread on any of them.
Experience selling infrastructure, developer platforms, or API/AI technology to enterprise buyers in India.
Nice to have:
Prior PSM or partner leadership experience at an API, integration, or open-source-led company.
Hyperscaler co-sell experience (AWS ISV Accelerate, Azure IP Co-sell, GCP Partner Advantage).
Network across India's GCC / capability-center buyer base.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nYou'll own Kong's partner business in India. That means recruiting the right partners, building real go-to-market motion with them, and driving sourced incremental revenue — not slideware pipeline. You'll be the single point of contact for anything partner-related: for our field sellers who need partner help on a deal, for partners who need a path into Kong, and for leadership setting the regional strategy. The ecosystem spans channel resellers, technology partners, GSIs, and hyperscalers (AWS, Azure, GCP). You'll work across all four. This is a senior individual contributor role. You'll run India as your own business, in close partnership with the India sales leader.\n\n\n\nWhat You'll Do:\n\n - Own the India partner number. Sell Kong's full portfolio — products, renewals, professional services, support — through and with focus partners.\n\n - Build the joint GTM plan with the India sales team. Identify and sign new partners where there are gaps.\n\n - Drive partner-sourced pipeline. Set targets, run the cadence, hold partners (and yourself) to them.\n\n - Build joint assets with focus partners — reference architectures, blueprints, solution briefs that field teams on both sides actually use.\n\n - Run joint marketing events that generate pipeline, not just logos on a banner.\n\n - Get inside your partners' business. Understand how they make money, where Kong fits, and what it takes to win together. Then pull in the right cross-functional support — enablement, CX, marketing, ops — to make the projects land.\n\n - Build a focus partner plan for India and execute it with sales engineering, SDRs, customer success, and marketing alongside you.\n \n \n\nWhat You'll Bring:\n\n - 8+ years in partner, channel, or alliances sales, with a track record of driving GTM across channel, GSI, and hyperscaler partners.\n\n - Existing relationships with India's regional and national system integrators. You can name the partners you'd start with on day one.\n\n - A bias toward net-new, sourced business — not just tagging partners onto deals you'd close anyway.\n\n - Comfort running many partners and many activities in parallel without losing the thread on any of them.\n\n - Experience selling infrastructure, developer platforms, or API/AI technology to enterprise buyers in India.\n \n \n\nNice to have:\n\n - Prior PSM or partner leadership experience at an API, integration, or open-source-led company.\n\n - Hyperscaler co-sell experience (AWS ISV Accelerate, Azure IP Co-sell, GCP Partner Advantage).\n\n - Network across India's GCC / capability-center buyer base.\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"97393686-6fd7-428f-9296-9b0997144885","title":"Solutions Consultant- Professional Services","department":"All Cost Center","team":"Field Engineering","employmentType":"FullTime","location":"New York, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-02T19:44:52.919+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"Albany"}},"jobUrl":"https://jobs.ashbyhq.com/kong/97393686-6fd7-428f-9296-9b0997144885","applyUrl":"https://jobs.ashbyhq.com/kong/97393686-6fd7-428f-9296-9b0997144885/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
The Mission
In the Agentic Era, APIs are the lifeblood of innovation. The Professional Services team at Kong is dedicated to ensuring our customers unlock the full potential of their API-first strategies. As a PS Sales Consultant, you will be critical in architecting success for our customers, driving the adoption and value realization of Kong’s cutting-edge platform through expertly positioned consulting and service solutions.
What You’ll Do:
Own the end-to-end Professional Services sales lifecycle, from pipeline generation to deal closure, ensuring robust service attachment and customer value realization.
Drive pipeline growth by proactively identifying and qualifying service opportunities, leveraging MEDDPICC and Command of the Message methodologies for accurate forecasting and strategic execution.
Collaborate strategically with Account Executives and Solution Architects, guiding them to optimally position Kong Professional Services that accelerate customer adoption and maximize their subscription investment.
Architect tailored service proposals and Statements of Work (SOWs) that align with customer business and technical objectives, translating complex needs into actionable, outcome-based solutions.
Cultivate trusted advisor relationships with senior business and technical leaders, influencing their API strategy and demonstrating the quantifiable ROI of Kong's Professional Services.
Lead customer discovery and scope assessment workshops, translating requirements into impactful service designs and ensuring seamless pre- and post-sales engagement.
Travel up to 30% to engage with customers and internal teams, fostering strong relationships and driving deal progression.
What You’ll Bring:
The Toolkit
5+ years of demonstrable success in a Professional Services sales role, specializing in the sale and positioning of enterprise technology solutions and consulting services.
Proven experience articulating and positioning the value proposition of Professional Services offerings to both technical and business stakeholders.
Expertise in developing and presenting outcome-based service proposals, SOWs, and packaged offerings that directly address customer needs and drive measurable value.
Exceptional ability to lead customer discovery workshops, conduct scope assessments, and translate complex technical and business requirements into clear service designs.
Strong command of the sales process, including business case development and ROI justification.
Experience with Open Source, APIs, or Infrastructure technologies.
A Bachelor's degree in Computer Science, Business, or a related field, or equivalent practical experience.
The Kong DNA:
Ownership: You take full ownership of your pipeline and customer engagements, driving initiatives from inception to successful completion and holding yourself accountable for results.
Urgency: You thrive in a fast-paced, high-growth environment, consistently demonstrating a bias for action and an unstoppable drive to meet and exceed targets.
Collaboration: A natural team player, you seamlessly partner with internal sales, solutions, and delivery teams, leveraging collective strengths to architect comprehensive customer solutions.
#LI-KC1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n\nSOLUTIONS CONSULTANT- PROFESSIONAL SERVICES\n\n\n\nAbout the Role:\n\nThe Mission\n\nIn the Agentic Era, APIs are the lifeblood of innovation. The Professional Services team at Kong is dedicated to ensuring our customers unlock the full potential of their API-first strategies. As a PS Sales Consultant, you will be critical in architecting success for our customers, driving the adoption and value realization of Kong’s cutting-edge platform through expertly positioned consulting and service solutions.\n\n\n\nWhat You’ll Do:\n\n - Own the end-to-end Professional Services sales lifecycle, from pipeline generation to deal closure, ensuring robust service attachment and customer value realization.\n\n - Drive pipeline growth by proactively identifying and qualifying service opportunities, leveraging MEDDPICC and Command of the Message methodologies for accurate forecasting and strategic execution.\n\n - Collaborate strategically with Account Executives and Solution Architects, guiding them to optimally position Kong Professional Services that accelerate customer adoption and maximize their subscription investment.\n\n - Architect tailored service proposals and Statements of Work (SOWs) that align with customer business and technical objectives, translating complex needs into actionable, outcome-based solutions.\n\n - Cultivate trusted advisor relationships with senior business and technical leaders, influencing their API strategy and demonstrating the quantifiable ROI of Kong's Professional Services.\n\n - Lead customer discovery and scope assessment workshops, translating requirements into impactful service designs and ensuring seamless pre- and post-sales engagement.\n\n - Travel up to 30% to engage with customers and internal teams, fostering strong relationships and driving deal progression.\n \n \n\nWhat You’ll Bring:\n\n\n\nThe Toolkit\n\n - 5+ years of demonstrable success in a Professional Services sales role, specializing in the sale and positioning of enterprise technology solutions and consulting services.\n\n - Proven experience articulating and positioning the value proposition of Professional Services offerings to both technical and business stakeholders.\n\n - Expertise in developing and presenting outcome-based service proposals, SOWs, and packaged offerings that directly address customer needs and drive measurable value.\n\n - Exceptional ability to lead customer discovery workshops, conduct scope assessments, and translate complex technical and business requirements into clear service designs.\n\n - Strong command of the sales process, including business case development and ROI justification.\n\n - Experience with Open Source, APIs, or Infrastructure technologies.\n\n - A Bachelor's degree in Computer Science, Business, or a related field, or equivalent practical experience.\n \n \n\nThe Kong DNA:\n\n - Ownership: You take full ownership of your pipeline and customer engagements, driving initiatives from inception to successful completion and holding yourself accountable for results.\n\n - Urgency: You thrive in a fast-paced, high-growth environment, consistently demonstrating a bias for action and an unstoppable drive to meet and exceed targets.\n\n - Collaboration: A natural team player, you seamlessly partner with internal sales, solutions, and delivery teams, leveraging collective strengths to architect comprehensive customer solutions.\n\n#LI-KC1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$120K – $173K","scrapeableCompensationSalarySummary":"$120K - $173K","compensationTiers":[{"id":"0b08ad08-71d1-4180-81c2-62da2a8f6e77","tierSummary":"$120K – $173K","title":null,"additionalInformation":null,"components":[{"id":"b90b24e7-a059-4bbf-b070-7a120cfee3a9","summary":"$120K – $173K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":173000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":120000,"maxValue":173000}]}},{"id":"94521485-e931-49b6-af31-2e1fc0294475","title":"Enterprise Account Executive - France","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-03T16:22:00.363+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/kong/94521485-e931-49b6-af31-2e1fc0294475","applyUrl":"https://jobs.ashbyhq.com/kong/94521485-e931-49b6-af31-2e1fc0294475/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are looking for an experienced sales professional, ideally with open source experience who will be selling into global enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.
The role provides an opportunity to have real impact in a company scaling within a high-growth market, plus uncapped commission and earnings potential.
What You'll Do:
Sell Kong Enterprise Platform to enterprise customers.
Meet individual quota and objectives.
Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motion and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.
Provide account leadership and direction in the pre- and post-sales process and contribute to analysis on wins/losses.
Ability to travel to customer sites as required (30% - 50%).
What You'll Bring:
A true desire to see customers benefit from the investment they make with Kong.
Experience in selling enterprise software; experience with open source, APIs, and/or infrastructure software a big plus.
Ability to leverage established relationships and proven sales techniques for success.
Effective communicator and strong interpersonal skills.
Excellent negotiation, presentation and closing skills.
Motivated, driven and results oriented.
Bonus points:
Experience within a fast moving scale-up is a must.
#LI-RL2
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are looking for an experienced sales professional, ideally with open source experience who will be selling into global enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.\n\nThe role provides an opportunity to have real impact in a company scaling within a high-growth market, plus uncapped commission and earnings potential.\n\n \n \n\nWhat You'll Do:\n\n - Sell Kong Enterprise Platform to enterprise customers.\n\n - Meet individual quota and objectives.\n\n - Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motion and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.\n\n - Provide account leadership and direction in the pre- and post-sales process and contribute to analysis on wins/losses.\n\n - Ability to travel to customer sites as required (30% - 50%).\n \n \n\nWhat You'll Bring: \n\n - A true desire to see customers benefit from the investment they make with Kong.\n\n - Experience in selling enterprise software; experience with open source, APIs, and/or infrastructure software a big plus.\n\n - Ability to leverage established relationships and proven sales techniques for success.\n\n - Effective communicator and strong interpersonal skills.\n\n - Excellent negotiation, presentation and closing skills.\n\n - Motivated, driven and results oriented.\n\nBonus points: \n\n - Experience within a fast moving scale-up is a must.\n\n\n\n#LI-RL2\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"785be559-b35d-4722-89b5-c00cc4000926","title":"Commercial Account Executive","department":"All Cost Center","team":"Commercial Sales","employmentType":"FullTime","location":"Illinois, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Colorado, United States","address":{"postalAddress":{"addressRegion":"Colorado","addressCountry":"United States","addressLocality":"Denver"}}},{"location":"Washington, United States","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Olympia"}}},{"location":"Texas, United States","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}},{"location":"California, United States","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Sacramento"}}},{"location":"Arizona, United States","address":{"postalAddress":{"addressRegion":"Arizona","addressCountry":"United States","addressLocality":"Phoenix"}}}],"publishedAt":"2026-07-09T16:00:50.493+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Springfield"}},"jobUrl":"https://jobs.ashbyhq.com/kong/785be559-b35d-4722-89b5-c00cc4000926","applyUrl":"https://jobs.ashbyhq.com/kong/785be559-b35d-4722-89b5-c00cc4000926/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are seeking a committed Commercial Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting.
What You’ll Do:
Develop and execute sales strategies to target commercial customers, focusing on building and maintaining a robust pipeline that drives long-term growth.
Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.
Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.
Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.
Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.
Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.
Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.
Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.
Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.
Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.
What You’ll Bring:
5+ years of experience in commercial sales (<1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment.
Demonstrated success in selling to small to medium enterprises, particularly to senior-level executives and across multiple departments.
Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.
Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.
A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.
Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.
Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.
Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.
#LI-JW1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are seeking a committed Commercial Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting.\n\n\n\nWhat You’ll Do:\n\n - Develop and execute sales strategies to target commercial customers, focusing on building and maintaining a robust pipeline that drives long-term growth.\n\n - Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.\n\n - Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.\n\n - Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.\n\n - Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.\n\n - Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.\n\n - Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.\n\n - Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.\n\n - Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.\n\n - Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.\n\n\n\nWhat You’ll Bring:\n\n - 5+ years of experience in commercial sales (<1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment.\n\n - Demonstrated success in selling to small to medium enterprises, particularly to senior-level executives and across multiple departments.\n\n - Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.\n\n - Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.\n\n - A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.\n\n - Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.\n\n - Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.\n\n - Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.\n\n - Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.\n \n \n #LI-JW1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$180K – $240K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$180K - $240K","compensationTiers":[{"id":"b1adbf18-be89-42ae-98dd-6ccdaa61ec4d","tierSummary":"$180K – $240K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"35e3b5c4-c662-414e-9f47-8a06c4ef41d0","summary":"$180K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":240000},{"id":"018f710b-eb51-40c8-b9e9-f0d889a384d8","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4bafe6ed-8366-438d-8681-083b9a0a7555","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":240000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"c7f6c09c-2f39-4818-9b11-5b69399dd1b2","title":"Staff Solutions Engineer - Northeast","department":"All Cost Center","team":"Sales Eng","employmentType":"FullTime","location":"Massachusetts, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-09T17:08:55.405+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Massachusetts","addressCountry":"United States","addressLocality":"Boston"}},"jobUrl":"https://jobs.ashbyhq.com/kong/c7f6c09c-2f39-4818-9b11-5b69399dd1b2","applyUrl":"https://jobs.ashbyhq.com/kong/c7f6c09c-2f39-4818-9b11-5b69399dd1b2/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Are you ready to sit at the epicenter of the API and AI connectivity revolution? As a Staff Solutions Engineer at Kong, you won’t just be selling a platform — you’ll be a trusted technical advisor helping the world’s most innovative enterprises architect secure, scalable API ecosystems while navigating the transition into the agentic AI era. Kong sits at the intersection of API management and AI connectivity, and you’ll be the person who makes that story real for customers.
What You’ll Do:
Support field sales in helping customers understand the value of the Kong API and AI connectivity platform.
Conduct discovery conversations to understand customer requirements and map them to Kong solutions, from initial product reviews through to production.
Support POCs throughout the entire evaluation process, owning technical validation and stakeholder alignment.
Ensure customer satisfaction across your assigned set of accounts.
Collaborate with support, product, and engineering teams to advocate for customer needs.
Create technical documentation for DevOps, implementations, and services engagements.
Lead and support API Management and AI Goverance evaluations, including scoping API/AI use cases, LLM traffic management, and governance requirements.
Deliver demonstrations of Kong’s API & AI governance and agentic connectivity capabilities, including Model Context Protocol (MCP) governance, semantic caching, prompt guardrails, and shadow AI detection.
Run API & AI-focused Technical Feasibility Workshops (TFWs) to validate Kong’s fit for modern and/or AI/agentic architectures.
Own the technical strategy for complex, multi-stakeholder enterprise deals from qualification through close.
Mentor and coach junior SEs on technical skills, discovery methods, and deal strategy.
Drive thought leadership by authoring technical blogs, hosting webinars, speaking at industry events and conferences such as AWS re:Invent, Google Next, API & AI summit, and regional events
Influence product direction by synthesizing customer feedback and market signals into actionable input for the product team.
And any additional tasks required by manager.
What You’ll Bring:
7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or enterprise software company.
Proven track record owning complex, enterprise-level deals with multiple technical and executive stakeholders.
Experience mentoring or coaching other SEs or technical team members.
Experience with Docker, Kubernetes, and cloud-native platforms.
Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC, mTLS).
Hands-on experience with AI-assisted development tooling — Claude Code, GitHub Copilot, OpenAI Codex, or equivalent is required.
Working knowledge of AI/LLM architectures, including model routing, rate limiting, semantic caching, and prompt governance.
Familiarity with Model Context Protocol (MCP) and agentic AI patterns.
Solid understanding of cloud computing trends and open source business models.
Strong listener and communicator — you can confidently lead discussions with engineers, architects, and executives.
Enthusiasm for working in a high-profile, fast-paced environment at the intersection of API and AI connectivity.
#LI-TS1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAre you ready to sit at the epicenter of the API and AI connectivity revolution? As a Staff Solutions Engineer at Kong, you won’t just be selling a platform — you’ll be a trusted technical advisor helping the world’s most innovative enterprises architect secure, scalable API ecosystems while navigating the transition into the agentic AI era. Kong sits at the intersection of API management and AI connectivity, and you’ll be the person who makes that story real for customers.\n\n\n\nWhat You’ll Do:\n\n - Support field sales in helping customers understand the value of the Kong API and AI connectivity platform.\n\n - Conduct discovery conversations to understand customer requirements and map them to Kong solutions, from initial product reviews through to production.\n\n - Support POCs throughout the entire evaluation process, owning technical validation and stakeholder alignment.\n\n - Ensure customer satisfaction across your assigned set of accounts.\n\n - Collaborate with support, product, and engineering teams to advocate for customer needs.\n\n - Create technical documentation for DevOps, implementations, and services engagements.\n\n - Lead and support API Management and AI Goverance evaluations, including scoping API/AI use cases, LLM traffic management, and governance requirements.\n\n - Deliver demonstrations of Kong’s API & AI governance and agentic connectivity capabilities, including Model Context Protocol (MCP) governance, semantic caching, prompt guardrails, and shadow AI detection.\n\n - Run API & AI-focused Technical Feasibility Workshops (TFWs) to validate Kong’s fit for modern and/or AI/agentic architectures.\n\n - Own the technical strategy for complex, multi-stakeholder enterprise deals from qualification through close.\n\n - Mentor and coach junior SEs on technical skills, discovery methods, and deal strategy.\n\n - Drive thought leadership by authoring technical blogs, hosting webinars, speaking at industry events and conferences such as AWS re:Invent, Google Next, API & AI summit, and regional events\n\n - Influence product direction by synthesizing customer feedback and market signals into actionable input for the product team.\n\n - And any additional tasks required by manager.\n\n\n\nWhat You’ll Bring:\n\n - 7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or enterprise software company.\n\n - Proven track record owning complex, enterprise-level deals with multiple technical and executive stakeholders.\n\n - Experience mentoring or coaching other SEs or technical team members.\n\n - Experience with Docker, Kubernetes, and cloud-native platforms.\n\n - Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC, mTLS).\n\n - Hands-on experience with AI-assisted development tooling — Claude Code, GitHub Copilot, OpenAI Codex, or equivalent is required.\n\n - Working knowledge of AI/LLM architectures, including model routing, rate limiting, semantic caching, and prompt governance.\n\n - Familiarity with Model Context Protocol (MCP) and agentic AI patterns.\n\n - Solid understanding of cloud computing trends and open source business models.\n\n - Strong listener and communicator — you can confidently lead discussions with engineers, architects, and executives.\n\n - Enthusiasm for working in a high-profile, fast-paced environment at the intersection of API and AI connectivity.\n\n \n\n#LI-TS1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$220K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$220K - $260K","compensationTiers":[{"id":"465d8043-ee6c-4699-ba53-0cb50aae1bc5","tierSummary":"$220K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d8dd12e2-fce1-40cd-b80c-bcd92e24bbfd","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"6d71716c-a4db-4e3c-8bcc-0085e9a5c113","summary":"$220K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":260000}]}},{"id":"3968fffe-daf6-4a1e-9458-404981608c06","title":"Senior Technical Customer Success Manager - Thailand","department":"All Cost Center","team":"Customer Success Management","employmentType":"FullTime","location":"Thailand","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Singapore","address":{"postalAddress":{"addressRegion":"Central Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}}}],"publishedAt":"2026-07-22T01:41:36.796+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Bangkok","addressCountry":"Thailand"}},"jobUrl":"https://jobs.ashbyhq.com/kong/3968fffe-daf6-4a1e-9458-404981608c06","applyUrl":"https://jobs.ashbyhq.com/kong/3968fffe-daf6-4a1e-9458-404981608c06/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As a Senior Customer Success Manager at Kong, you will be a strategic partner for our key customers, ensuring their long-term success and maximizing the value they derive from our solutions. You will champion customer satisfaction, drive product adoption, and foster strong, enduring relationships.
What You’ll Be Doing:
* Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
* Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
* Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
* Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
* Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
* Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
* Contribute to the ongoing development and refinement of customer success strategies and best practices.
* Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
* Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
* Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
* Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
What You’ll Bring:
* Bachelor's degree in Business, Computer Science, or a related field.
* Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
* Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
* Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
* Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
* Experience with Change Management principles and guiding customers through transitions.
* A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
* Familiarity with Product Management concepts and the ability to articulate product value.
* Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
* Understanding of Sales Management principles and the ability to identify growth opportunities.
* Basic understanding of Technical Support processes and ability to troubleshoot common issues.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAs a Senior Customer Success Manager at Kong, you will be a strategic partner for our key customers, ensuring their long-term success and maximizing the value they derive from our solutions. You will champion customer satisfaction, drive product adoption, and foster strong, enduring relationships.\n\nWhat You’ll Be Doing:\n* Develop and execute strategic account plans to drive customer retention, growth, and advocacy.\n* Proactively engage with customers to understand their business objectives, challenges, and technical requirements.\n* Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.\n* Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.\n* Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.\n* Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.\n* Contribute to the ongoing development and refinement of customer success strategies and best practices.\n* Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.\n* Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.\n* Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.\n* Provide technical support guidance and escalation management when necessary, ensuring timely resolution.\n\nWhat You’ll Bring:\n* Bachelor's degree in Business, Computer Science, or a related field.\n* Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.\n* Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.\n* Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.\n* Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.\n* Experience with Change Management principles and guiding customers through transitions.\n* A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.\n* Familiarity with Product Management concepts and the ability to articulate product value.\n* Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.\n* Understanding of Sales Management principles and the ability to identify growth opportunities.\n* Basic understanding of Technical Support processes and ability to troubleshoot common issues.\n\n\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"eeffcd94-7d79-4762-a596-ab0d7405973e","title":"Senior People Operations Coordinator - Shanghai","department":"All Cost Center","team":"People","employmentType":"FullTime","location":"Shanghai, China","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-11T07:22:26.308+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/kong/eeffcd94-7d79-4762-a596-ab0d7405973e","applyUrl":"https://jobs.ashbyhq.com/kong/eeffcd94-7d79-4762-a596-ab0d7405973e/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
The Senior People Operations Coordinator will serve as the dedicated People Operations presence for Kong’s China employee population, providing critical HR support in Mandarin Chinese. This role is responsible for managing employment documentation, coordinating contract execution, and ensuring our China-based employees receive timely, accurate, and culturally appropriate HR support.
As Kong continues to grow its presence in China, this position plays an essential role in bridging global People Operations processes with local requirements — keeping documentation compliant, employees informed, and operations running smoothly.
What You'll Do:
Chinese-Language Documentation: Draft, translate, and review employee-facing HR documents in Mandarin Chinese, including employment contracts, offer letters, addenda, and policy communications, ensuring legal accuracy and alignment with global templates.
Signature Coordination & Execution: Manage the end-to-end signature collection process for employment agreements and HR documents, coordinating with local stakeholders to ensure timely and compliant execution.
Contract Renewal Support: Track and coordinate contract renewal timelines for China-based employees, partnering with HRBPs and Legal to ensure continuity and surface risks ahead of expiration.
Employee Lifecycle Support: Support onboarding to offboarding processes for China-based employees, ensuring a consistent and well-coordinated experience at every stage of the employee journey.
Workday Data Entry & Maintenance: Enter and maintain accurate employee data in Workday across the full employee lifecycle, including new hires, changes, and terminations, ensuring data integrity and timely processing.
Local People Operations Support: Act as the primary Mandarin-language resource for day-to-day HR activities, including employee inquiries, onboarding support, and policy communications for the China employee population.
Talent Acquisition Coordination (as needed): Support interview scheduling and candidate communications in Mandarin, improving responsiveness and candidate experience for China-based hiring.
What You'll Bring:
Education: Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
Experience: Minimum of 1–3 years in HR, People Operations, or a related function.
Language: Native or near-native Mandarin Chinese and English proficiency—both written and spoken are required for this role.
Technical Skills: Proficiency in BestSign (required); familiarity with HRIS platforms and Google Workspace. Experience with Workday is a plus.
Soft Skills: Strong organizational, communication, and interpersonal abilities.
Personal Attributes: High attention to detail, discretion with sensitive employee information, and a genuine commitment to delivering a great employee experience.
#LI-CL1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nThe Senior People Operations Coordinator will serve as the dedicated People Operations presence for Kong’s China employee population, providing critical HR support in Mandarin Chinese. This role is responsible for managing employment documentation, coordinating contract execution, and ensuring our China-based employees receive timely, accurate, and culturally appropriate HR support.\n\nAs Kong continues to grow its presence in China, this position plays an essential role in bridging global People Operations processes with local requirements — keeping documentation compliant, employees informed, and operations running smoothly.\n\n\n\nWhat You'll Do:\n\n - Chinese-Language Documentation: Draft, translate, and review employee-facing HR documents in Mandarin Chinese, including employment contracts, offer letters, addenda, and policy communications, ensuring legal accuracy and alignment with global templates.\n\n - Signature Coordination & Execution: Manage the end-to-end signature collection process for employment agreements and HR documents, coordinating with local stakeholders to ensure timely and compliant execution.\n\n - Contract Renewal Support: Track and coordinate contract renewal timelines for China-based employees, partnering with HRBPs and Legal to ensure continuity and surface risks ahead of expiration.\n\n - Employee Lifecycle Support: Support onboarding to offboarding processes for China-based employees, ensuring a consistent and well-coordinated experience at every stage of the employee journey.\n\n - Workday Data Entry & Maintenance: Enter and maintain accurate employee data in Workday across the full employee lifecycle, including new hires, changes, and terminations, ensuring data integrity and timely processing.\n\n - Local People Operations Support: Act as the primary Mandarin-language resource for day-to-day HR activities, including employee inquiries, onboarding support, and policy communications for the China employee population.\n\n - Talent Acquisition Coordination (as needed): Support interview scheduling and candidate communications in Mandarin, improving responsiveness and candidate experience for China-based hiring.\n\n\n\nWhat You'll Bring:\n\n - Education: Bachelor’s degree in Human Resources, Business Administration, or a related discipline.\n\n - Experience: Minimum of 1–3 years in HR, People Operations, or a related function.\n\n - Language: Native or near-native Mandarin Chinese and English proficiency—both written and spoken are required for this role.\n\n - Technical Skills: Proficiency in BestSign (required); familiarity with HRIS platforms and Google Workspace. Experience with Workday is a plus.\n\n - Soft Skills: Strong organizational, communication, and interpersonal abilities.\n\n - Personal Attributes: High attention to detail, discretion with sensitive employee information, and a genuine commitment to delivering a great employee experience.\n\n#LI-CL1\n\n \n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"74759e4a-65f4-4c62-95b0-af06982f48cc","title":"EMEA Solutions Engineering Specialist","department":"All Cost Center","team":"Sales Eng","employmentType":"FullTime","location":"England, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-11T10:37:50.490+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"England"}},"jobUrl":"https://jobs.ashbyhq.com/kong/74759e4a-65f4-4c62-95b0-af06982f48cc","applyUrl":"https://jobs.ashbyhq.com/kong/74759e4a-65f4-4c62-95b0-af06982f48cc/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is The AI Connectivity Company. Our platform sits at the centre of how enterprises manage APIs, AI agents, and the infrastructure connecting them and we’re scaling fast. The ADR role is the front line of that growth. The accounts you open today are the expansion stories of tomorrow.
As a Solutions Engineering - Specialist at Kong Inc., you will be a pivotal technical leader, leveraging your deep expertise in combining DevOps with AiOPS and FinOps, management, sales skills and system integration to guide customers and partners through complex architectural challenges. You will act as a trusted advisor, demonstrating the value of Kong's platform through tailored solutions and technical excellence.
What You’ll do:
Lead technical discussions and presentations with enterprise clients, understanding their architectural requirements and business needs.
Experience in AI and closely following AI trends and applications, preference is for those who already embarked or started on their AI journey with orchestration tools, Agentic AI and agents building.
Solid understanding of Kafka .
Solid understanding of APIs and software development
Develop and implement proof-of-concept projects and custom demonstrations that showcase Kong's capabilities in System Integration, Continuous Integrations, and Continuous Delivery environments.
Provide expert guidance on SRE Observability strategies, helping customers monitor and optimize their API infrastructure.
Utilize your proficiency in Linux, Docker, and Git to troubleshoot complex technical issues and provide advanced support.
Drive the adoption of Automation Technology within customer environments, enabling efficient API lifecycle management.
Collaborate with sales, product, and engineering teams to provide market feedback and contribute to product development.
Mentor junior solutions engineers and contribute to the team's technical knowledge base.
Manage multiple projects concurrently, demonstrating strong Project Management skills and delivering results within deadlines.
Effectively communicate complex technical concepts to both technical and non-technical audiences through exceptional Technical Communication.
What You’ll bring:
Solid AIOps experience and/or Solid Kafka experience.
5+ years of experience in a solutions engineering, technical architect, or similar customer-facing technical role.
Demonstrated expertise in API Design and API Management principles and best practices.
Strong understanding of Authentication mechanisms (OAuth, OIDC, JWT, etc.) and Cybersecurity best practices.
Proficiency with Linux operating systems and containerization technologies like Docker.
Extensive experience with Git for version control and collaborative software development.
Deep knowledge of Continuous Integrations and Continuous Delivery (CI/CD) pipelines and tools.
Proven experience with SRE Observability tools and methodologies.
Strong understanding of the Software Development Life Cycle (SDLC) and its various phases.
Experience with Automation Technology and scripting for infrastructure and application deployment.
Exceptional Technical Communication, presentation, and interpersonal skills.
Demonstrated ability to manage complex projects and prioritize tasks effectively.
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
Be part of the company defining the future of AI connectivity. APIs and agents run on Kong
Real career development
Hybrid from our Paris office, 2-3 days a week in the office. A beautiful location to work from in Summer
Competitive comp, benefits, and a team that shows up with integrity, energy, and purpose
Every day, we raise the bar of what great looks like. Ready to help set it?
#LI-TR1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nKong is The AI Connectivity Company. Our platform sits at the centre of how enterprises manage APIs, AI agents, and the infrastructure connecting them and we’re scaling fast. The ADR role is the front line of that growth. The accounts you open today are the expansion stories of tomorrow.\n\nAs a Solutions Engineering - Specialist at Kong Inc., you will be a pivotal technical leader, leveraging your deep expertise in combining DevOps with AiOPS and FinOps, management, sales skills and system integration to guide customers and partners through complex architectural challenges. You will act as a trusted advisor, demonstrating the value of Kong's platform through tailored solutions and technical excellence.\n\n\n\nWhat You’ll do:\n\n - Lead technical discussions and presentations with enterprise clients, understanding their architectural requirements and business needs.\n\n - Experience in AI and closely following AI trends and applications, preference is for those who already embarked or started on their AI journey with orchestration tools, Agentic AI and agents building.\n\n - Solid understanding of Kafka .\n\n - Solid understanding of APIs and software development\n\n - Develop and implement proof-of-concept projects and custom demonstrations that showcase Kong's capabilities in System Integration, Continuous Integrations, and Continuous Delivery environments.\n\n - Provide expert guidance on SRE Observability strategies, helping customers monitor and optimize their API infrastructure.\n\n - Utilize your proficiency in Linux, Docker, and Git to troubleshoot complex technical issues and provide advanced support.\n\n - Drive the adoption of Automation Technology within customer environments, enabling efficient API lifecycle management.\n\n - Collaborate with sales, product, and engineering teams to provide market feedback and contribute to product development.\n\n - Mentor junior solutions engineers and contribute to the team's technical knowledge base.\n\n - Manage multiple projects concurrently, demonstrating strong Project Management skills and delivering results within deadlines.\n\n - Effectively communicate complex technical concepts to both technical and non-technical audiences through exceptional Technical Communication.\n\n\n\nWhat You’ll bring:\n\n - Solid AIOps experience and/or Solid Kafka experience.\n\n - 5+ years of experience in a solutions engineering, technical architect, or similar customer-facing technical role.\n\n - Demonstrated expertise in API Design and API Management principles and best practices.\n\n - Strong understanding of Authentication mechanisms (OAuth, OIDC, JWT, etc.) and Cybersecurity best practices.\n\n - Proficiency with Linux operating systems and containerization technologies like Docker.\n\n - Extensive experience with Git for version control and collaborative software development.\n\n - Deep knowledge of Continuous Integrations and Continuous Delivery (CI/CD) pipelines and tools.\n\n - Proven experience with SRE Observability tools and methodologies.\n\n - Strong understanding of the Software Development Life Cycle (SDLC) and its various phases.\n\n - Experience with Automation Technology and scripting for infrastructure and application deployment.\n\n - Exceptional Technical Communication, presentation, and interpersonal skills.\n\n - Demonstrated ability to manage complex projects and prioritize tasks effectively.\n\n - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.\n\n - \n\n\nWHY KONG?\n\n - Be part of the company defining the future of AI connectivity. APIs and agents run on Kong\n\n - Real career development \n\n - Hybrid from our Paris office, 2-3 days a week in the office. A beautiful location to work from in Summer\n\n - Competitive comp, benefits, and a team that shows up with integrity, energy, and purpose\n\nEvery day, we raise the bar of what great looks like. Ready to help set it?\n\n\n\n#LI-TR1\n\n \n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9f026472-42bb-4482-a097-f8375d9cad6e","title":"Senior AI Enablement Specialist - FE","department":"All Cost Center","team":"IT","employmentType":"FullTime","location":"United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-11T22:39:07.233+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/kong/9f026472-42bb-4482-a097-f8375d9cad6e","applyUrl":"https://jobs.ashbyhq.com/kong/9f026472-42bb-4482-a097-f8375d9cad6e/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong's IT team is standing up a new capability: a small, specialized group that goes directly into business functions and builds AI into how work gets done. We call them AI Enablement Specialists — and we're looking for a senior practitioner to help lead that effort.
This isn't an advisory role. You'll be hands-on with the teams you support, building tools that solve real problems and helping people develop new skills they'll carry forward. The scope is company-wide — Sales, Marketing, Finance, HR, Legal, Customer Success, and beyond. You'll have the autonomy to prioritize where your time creates the most value, and the backing of IT leadership to get things done.
If you've already done this kind of work — transforming how people and teams operate through AI — and you're looking for an environment where you can do it at scale with real ownership, this is the role.
What You'll Do:
Spend time inside business teams to understand how they actually work — their tools, processes, pain points, and highest-priority outputs.
Build AI-powered workflows, automations, and custom tools that address real bottlenecks and deliver measurable time savings.
Help team members develop their own AI skills through one-on-one coaching, working sessions, and structured practice — moving them from early experimentation to confident, independent use.
Recognize when a solution built for one team applies to others, and do the work to make it reusable across the organization.
Establish a clear framework for tracking AI adoption progress across business units and report findings to IT leadership on a regular cadence.
Set documentation standards for the team — every tool, workflow, and lesson learned should be captured so it doesn't live only in your head.
Help develop Kong's internal AI governance standards in partnership with IT, Security, and Engineering.
Mentor junior team members and interns, giving them hands-on experience and clear feedback.
Stay current on AI developments and translate what's relevant into practical applications for Kong's business context.
What You'll Bring:
Minimum Requirements
5+ years of experience in a technical or cross-functional role that required problem-solving across teams and functions.
A track record of building AI-powered tools, automations, or workflows that changed how real work gets done — with specific examples you can speak to.
Experience helping others develop new technical skills, whether through formal training, one-on-one coaching, or team enablement programs.
Clear, concise communication skills — you can explain a technical concept to someone who's never thought about it before, without talking down to them.
Comfort with ambiguity and self-direction; you don't need a detailed roadmap to know where to start.
Experience working in or with an IT organization, or a comparable role supporting business operations across multiple functions.
Preferred Qualifications:
Hands-on experience with AI development platforms and tools such as Claude, Claude Code, MCPs, LLM APIs, custom agent frameworks, or workflow automation platforms.
Background in change management, organizational development, or a large-scale rollout that required bringing skeptical stakeholders along.
Experience in consulting, solutions engineering, or a client-facing technical role where you had to earn trust and deliver results quickly.
Familiarity with the enterprise SaaS tools Kong runs on: Okta, Slack, Google Workspace, Salesforce, Jira, or Freshservice.
Experience creating internal toolkits, playbooks, or training programs that outlived your involvement and were adopted at scale.
Familiarity with Kong Konnect, Kong Gateway, or API management concepts — understanding how APIs and AI models connect will help you build smarter tools.
#LI-KH1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nKong's IT team is standing up a new capability: a small, specialized group that goes directly into business functions and builds AI into how work gets done. We call them AI Enablement Specialists — and we're looking for a senior practitioner to help lead that effort.\n\nThis isn't an advisory role. You'll be hands-on with the teams you support, building tools that solve real problems and helping people develop new skills they'll carry forward. The scope is company-wide — Sales, Marketing, Finance, HR, Legal, Customer Success, and beyond. You'll have the autonomy to prioritize where your time creates the most value, and the backing of IT leadership to get things done.\n\nIf you've already done this kind of work — transforming how people and teams operate through AI — and you're looking for an environment where you can do it at scale with real ownership, this is the role.\n\nWhat You'll Do:\n\n - Spend time inside business teams to understand how they actually work — their tools, processes, pain points, and highest-priority outputs.\n\n - Build AI-powered workflows, automations, and custom tools that address real bottlenecks and deliver measurable time savings.\n\n - Help team members develop their own AI skills through one-on-one coaching, working sessions, and structured practice — moving them from early experimentation to confident, independent use.\n\n - Recognize when a solution built for one team applies to others, and do the work to make it reusable across the organization.\n\n - Establish a clear framework for tracking AI adoption progress across business units and report findings to IT leadership on a regular cadence.\n\n - Set documentation standards for the team — every tool, workflow, and lesson learned should be captured so it doesn't live only in your head.\n\n - Help develop Kong's internal AI governance standards in partnership with IT, Security, and Engineering.\n\n - Mentor junior team members and interns, giving them hands-on experience and clear feedback.\n\n - Stay current on AI developments and translate what's relevant into practical applications for Kong's business context.\n\n\nWhat You'll Bring:\n\nMinimum Requirements\n\n - 5+ years of experience in a technical or cross-functional role that required problem-solving across teams and functions.\n\n - A track record of building AI-powered tools, automations, or workflows that changed how real work gets done — with specific examples you can speak to.\n\n - Experience helping others develop new technical skills, whether through formal training, one-on-one coaching, or team enablement programs.\n\n - Clear, concise communication skills — you can explain a technical concept to someone who's never thought about it before, without talking down to them.\n\n - Comfort with ambiguity and self-direction; you don't need a detailed roadmap to know where to start.\n\n - Experience working in or with an IT organization, or a comparable role supporting business operations across multiple functions.\n\n\nPreferred Qualifications:\n\n - Hands-on experience with AI development platforms and tools such as Claude, Claude Code, MCPs, LLM APIs, custom agent frameworks, or workflow automation platforms.\n\n - Background in change management, organizational development, or a large-scale rollout that required bringing skeptical stakeholders along.\n\n - Experience in consulting, solutions engineering, or a client-facing technical role where you had to earn trust and deliver results quickly.\n\n - Familiarity with the enterprise SaaS tools Kong runs on: Okta, Slack, Google Workspace, Salesforce, Jira, or Freshservice.\n\n - Experience creating internal toolkits, playbooks, or training programs that outlived your involvement and were adopted at scale.\n\n - Familiarity with Kong Konnect, Kong Gateway, or API management concepts — understanding how APIs and AI models connect will help you build smarter tools.\n\n#LI-KH1\n\n\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$94,150 – $135,000 • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$94,150 - $135,000","compensationTiers":[{"id":"e2384e97-a4b6-42ca-977f-19afaf03ac5d","tierSummary":"$94,150 – $135,000 • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"7b98c941-9cfc-4600-bfef-18eac3be5605","summary":"$94,150 – $135,000","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":94150,"maxValue":135000},{"id":"c38c6a95-34f4-4f7c-8142-da5041cdd178","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"da915e61-cba9-4248-a62f-b9605c0f5e3a","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":94150,"maxValue":135000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"622e1789-f5f0-4a60-9635-c2168646fcdc","title":"Senior Engagement Manager","department":"All Cost Center","team":"Field Engineering","employmentType":"FullTime","location":"England, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-22T09:11:30.638+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"England"}},"jobUrl":"https://jobs.ashbyhq.com/kong/622e1789-f5f0-4a60-9635-c2168646fcdc","applyUrl":"https://jobs.ashbyhq.com/kong/622e1789-f5f0-4a60-9635-c2168646fcdc/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are seeking a skilled and results-driven Engagement Manager to join our Professional Services team. As the Engagement Manager, you will be responsible for overseeing the end-to-end delivery of our services, ensuring client satisfaction, and optimizing project outcomes. The ideal candidate will have a strong background in project management and a deep understanding of professional services in the IT industry. This role requires a proactive and strategic approach to client engagement, coupled with the ability to collaborate effectively with cross-functional teams.
What You'll Do:
Client Engagement:
Serve as the primary point of contact for clients in regard to their professional services engagement,, building and maintaining strong relationships.
Understand client needs, expectations, and strategic objectives to ensure alignment with service delivery.
Project Planning and Execution:
Lead the planning, coordination, and execution of professional services projects.
Collaborate with project teams to define scope, objectives, deliverables, and timelines.
Resource Management:
Allocate and manage resources effectively to ensure project delivery within scope, budget, and timeline constraints.
Identify and address resource gaps or challenges proactively.
Quality Assurance:
Implement and maintain quality assurance processes to ensure the delivery of high-quality services.
Conduct regular project reviews to assess performance, identify areas for improvement, and implement corrective actions.
Risk Management:
Identify potential risks and issues related to service delivery and develop proactive mitigation strategies.
Monitor project progress and implement corrective actions to address any deviations from the plan.
Client Communication:
Provide regular updates to clients on project status, milestones achieved, and any potential issues.
Manage client expectations and address concerns promptly to ensure a positive client experience.
Continuous Improvement:
Drive continuous improvement initiatives to enhance service delivery processes and methodologies.
Collaborate with cross-functional teams to incorporate best practices into project delivery.
What You'll Bring:
Proven experience as an Engagement Manager or in a similar role within Professional Services.
Project management certification (e.g., PMP) is preferred.
Strong project management skills with a focus on delivering complex projects on time and within budget.
Demonstrated ability to manage multiple projects simultaneously.
Strong leadership and team collaboration abilities.
Excellent communication and interpersonal skills with the ability to work collaboratively with clients and internal teams.
Knowledge of industry-standard methodologies for professional services delivery.
Problem-solving and decision-making skills to address challenges during project execution.
Strategic thinking with the ability to convey complex API concepts to non-technical stakeholders is a plus.
If you are a results-oriented professional with a passion for delivering exceptional services, building client relationships, and driving successful projects, we invite you to apply for the Engagement Manager position and contribute to the success of our Professional Services team.
#LI-JF1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are seeking a skilled and results-driven Engagement Manager to join our Professional Services team. As the Engagement Manager, you will be responsible for overseeing the end-to-end delivery of our services, ensuring client satisfaction, and optimizing project outcomes. The ideal candidate will have a strong background in project management and a deep understanding of professional services in the IT industry. This role requires a proactive and strategic approach to client engagement, coupled with the ability to collaborate effectively with cross-functional teams.\n\n\n\nWhat You'll Do:\n\n - Client Engagement:\n \n - Serve as the primary point of contact for clients in regard to their professional services engagement,, building and maintaining strong relationships.\n \n - Understand client needs, expectations, and strategic objectives to ensure alignment with service delivery.\n\n - Project Planning and Execution:\n \n - Lead the planning, coordination, and execution of professional services projects.\n \n - Collaborate with project teams to define scope, objectives, deliverables, and timelines.\n\n - Resource Management:\n \n - Allocate and manage resources effectively to ensure project delivery within scope, budget, and timeline constraints.\n \n - Identify and address resource gaps or challenges proactively.\n\n - Quality Assurance:\n \n - Implement and maintain quality assurance processes to ensure the delivery of high-quality services.\n \n - Conduct regular project reviews to assess performance, identify areas for improvement, and implement corrective actions.\n\n - Risk Management:\n \n - Identify potential risks and issues related to service delivery and develop proactive mitigation strategies.\n \n - Monitor project progress and implement corrective actions to address any deviations from the plan.\n\n - Client Communication:\n \n - Provide regular updates to clients on project status, milestones achieved, and any potential issues.\n \n - Manage client expectations and address concerns promptly to ensure a positive client experience.\n\n - Continuous Improvement:\n \n - Drive continuous improvement initiatives to enhance service delivery processes and methodologies.\n \n - Collaborate with cross-functional teams to incorporate best practices into project delivery.\n \n \n\nWhat You'll Bring:\n\n - Proven experience as an Engagement Manager or in a similar role within Professional Services.\n\n - Project management certification (e.g., PMP) is preferred.\n\n - Strong project management skills with a focus on delivering complex projects on time and within budget.\n\n - Demonstrated ability to manage multiple projects simultaneously.\n\n - Strong leadership and team collaboration abilities.\n\n - Excellent communication and interpersonal skills with the ability to work collaboratively with clients and internal teams.\n\n - Knowledge of industry-standard methodologies for professional services delivery.\n\n - Problem-solving and decision-making skills to address challenges during project execution.\n\n - Strategic thinking with the ability to convey complex API concepts to non-technical stakeholders is a plus.\n\nIf you are a results-oriented professional with a passion for delivering exceptional services, building client relationships, and driving successful projects, we invite you to apply for the Engagement Manager position and contribute to the success of our Professional Services team.\n\n\n\n#LI-JF1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a9ac1959-5046-401e-a236-53622069f40c","title":"Senior Marketing Operations Analyst - India","department":"All Cost Center","team":"Revenue Operations","employmentType":"FullTime","location":"Bangalore, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-16T08:29:46.282+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Karnātaka","addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/kong/a9ac1959-5046-401e-a236-53622069f40c","applyUrl":"https://jobs.ashbyhq.com/kong/a9ac1959-5046-401e-a236-53622069f40c/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong's Marketing Operations team is the operational backbone of the go-to-market engine. This role is built around execution, but it doesn't stop there. You'll own the day-to-day intake queue, turning marketer requests into clean, accurate, on-time programs in Marketo. And you'll bring enough curiosity and systems thinking to spot what's inefficient, broken, or worth automating, and say something about it.
You'll work closely with a globally distributed team supporting the systems, processes, and data infrastructure that connect marketing activity to pipeline.
What You'll Do:
Build, QA, and send emails in Marketo from intake requests: template setup, token population, smart list configuration, scheduling, and send confirmation
Process list imports end-to-end: field normalization, deduplication checks, schema mapping, and load validation against Salesforce
Build audience segments and smart lists for campaign targeting based on marketer-provided criteria; validate logic before use and flag coverage gaps
Maintain lead flow integrity for records touching your work: lifecycle stage accuracy, routing correctness, and Marketo-SFDC sync health
Handle operational workflows including suppression list updates, unsubscribe management, and compliance record corrections
Identify recurring patterns in the intake queue and propose process improvements or automation before someone has to ask twice
Document execution workflows and build repeatable checklists so output quality stays consistent at volume
Stay current on marketing automation capabilities and adjacent GTM tooling; bring ideas back and pressure-test them against real use cases
What You'll Bring:
4-6+ years in marketing operations, revenue operations, or a GTM systems role
Strong hands-on Marketo experience: email execution, smart lists, tokens, program architecture, and troubleshooting
Working knowledge of Salesforce: enough to validate sync behavior, catch attribution gaps, and escalate when something doesn't land correctly
Comfort with data: list hygiene, field normalization, deduplication logic, and compliance requirements (GDPR, CAN-SPAM)
A process improvement instinct: you see how something works and immediately think about how it could work better
High accuracy and attention to detail; you QA your own work before it goes live and own the fix when it doesn't
Ability to manage a queue of concurrent requests, prioritize effectively, and communicate proactively when something is blocked
Comfortable working autonomously and asynchronously with a globally distributed team
Nice to have:
Experience with HTML email editing
Hands-on experience with GTM orchestration or workflow automation tools such as Clay, Zapier, or similar
Familiarity with data platforms like Snowflake or BI tools like Tableau
Exposure to lead scoring models and attribution methodology
Background in B2B SaaS or a technical product environment
What we're looking for beyond the resume:
Someone who takes pride in execution quality and doesn't let a request go out the door with a broken link or the wrong segment. Who also notices when the same type of request comes in for the tenth time and asks whether it should be automated instead. The work is high-volume and detail-intensive, and the best person in this role will do it well while quietly making it easier for everyone around them.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nKong's Marketing Operations team is the operational backbone of the go-to-market engine. This role is built around execution, but it doesn't stop there. You'll own the day-to-day intake queue, turning marketer requests into clean, accurate, on-time programs in Marketo. And you'll bring enough curiosity and systems thinking to spot what's inefficient, broken, or worth automating, and say something about it.\n\nYou'll work closely with a globally distributed team supporting the systems, processes, and data infrastructure that connect marketing activity to pipeline.\n\n \n\nWhat You'll Do:\n\n - Build, QA, and send emails in Marketo from intake requests: template setup, token population, smart list configuration, scheduling, and send confirmation\n\n - Process list imports end-to-end: field normalization, deduplication checks, schema mapping, and load validation against Salesforce\n\n - Build audience segments and smart lists for campaign targeting based on marketer-provided criteria; validate logic before use and flag coverage gaps\n\n - Maintain lead flow integrity for records touching your work: lifecycle stage accuracy, routing correctness, and Marketo-SFDC sync health\n\n - Handle operational workflows including suppression list updates, unsubscribe management, and compliance record corrections\n\n - Identify recurring patterns in the intake queue and propose process improvements or automation before someone has to ask twice\n\n - Document execution workflows and build repeatable checklists so output quality stays consistent at volume\n\n - Stay current on marketing automation capabilities and adjacent GTM tooling; bring ideas back and pressure-test them against real use cases\n\n \n\nWhat You'll Bring:\n\n - 4-6+ years in marketing operations, revenue operations, or a GTM systems role\n\n - Strong hands-on Marketo experience: email execution, smart lists, tokens, program architecture, and troubleshooting\n\n - Working knowledge of Salesforce: enough to validate sync behavior, catch attribution gaps, and escalate when something doesn't land correctly\n\n - Comfort with data: list hygiene, field normalization, deduplication logic, and compliance requirements (GDPR, CAN-SPAM)\n\n - A process improvement instinct: you see how something works and immediately think about how it could work better\n\n - High accuracy and attention to detail; you QA your own work before it goes live and own the fix when it doesn't\n\n - Ability to manage a queue of concurrent requests, prioritize effectively, and communicate proactively when something is blocked\n\n - Comfortable working autonomously and asynchronously with a globally distributed team\n\n\n\nNice to have:\n\n - Experience with HTML email editing\n\n - Hands-on experience with GTM orchestration or workflow automation tools such as Clay, Zapier, or similar\n\n - Familiarity with data platforms like Snowflake or BI tools like Tableau\n\n - Exposure to lead scoring models and attribution methodology\n\n - Background in B2B SaaS or a technical product environment\n\n \n\nWhat we're looking for beyond the resume:\n\nSomeone who takes pride in execution quality and doesn't let a request go out the door with a broken link or the wrong segment. Who also notices when the same type of request comes in for the tenth time and asks whether it should be automated instead. The work is high-volume and detail-intensive, and the best person in this role will do it well while quietly making it easier for everyone around them.\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8b22e1b8-9238-4c95-a697-122011c4f238","title":"Enterprise Account Executive","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-15T09:11:03.852+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Central Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/kong/8b22e1b8-9238-4c95-a697-122011c4f238","applyUrl":"https://jobs.ashbyhq.com/kong/8b22e1b8-9238-4c95-a697-122011c4f238/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are looking for an experienced sales professional, ideally with open source experience, who will be selling into enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise software products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.
What You’ll Do:
Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business.
Meet individual quotas and objectives.
Responsible for assigned territory account planning and forecasting.
Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.
Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs.
Represent Kong most professionally and support our customers to the best of your ability.
Ability to travel to customer sites as required.
What You’ll Bring:
A true desire to see customers benefit from the investment they make with Kong.
10 years or more of experience in selling enterprise software with a strong network in the enterprise domain.
Demonstrated success in selling to assigned named accounts, particularly to senior-level executives and across multiple departments.
Ability to leverage established relationships and proven sales techniques for success.
Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalise on them.
Effective communicator and strong interpersonal skills.
Excellent negotiation, presentation, and closing skills.
Motivated, driven and results-oriented.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are looking for an experienced sales professional, ideally with open source experience, who will be selling into enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise software products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.\n\nWhat You’ll Do:\n\n - Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business.\n\n - Meet individual quotas and objectives.\n\n - Responsible for assigned territory account planning and forecasting.\n\n - Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.\n\n - Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs.\n\n - Represent Kong most professionally and support our customers to the best of your ability.\n\n - Ability to travel to customer sites as required.\n\n \n\nWhat You’ll Bring:\n\n - A true desire to see customers benefit from the investment they make with Kong.\n\n - 10 years or more of experience in selling enterprise software with a strong network in the enterprise domain.\n\n - Demonstrated success in selling to assigned named accounts, particularly to senior-level executives and across multiple departments.\n\n - Ability to leverage established relationships and proven sales techniques for success.\n\n - Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.\n\n - Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalise on them.\n\n - Effective communicator and strong interpersonal skills.\n\n - Excellent negotiation, presentation, and closing skills.\n\n - Motivated, driven and results-oriented.\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cdd9c02b-d594-40ad-944e-5f931e8c3148","title":"Staff Solutions Engineer","department":"All Cost Center","team":"Sales Eng","employmentType":"FullTime","location":"New Delhi, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-21T12:50:24.146+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/kong/cdd9c02b-d594-40ad-944e-5f931e8c3148","applyUrl":"https://jobs.ashbyhq.com/kong/cdd9c02b-d594-40ad-944e-5f931e8c3148/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As a Staff Solutions Engineer - Specialist at Kong Inc., you will be a pivotal technical leader, leveraging your deep expertise in combining DevOps with AiOPS and FinOps, management, sales skills and system integration to guide customers and partners through complex architectural challenges. You will act as a trusted advisor, demonstrating the value of Kong's platform through tailored solutions and technical excellence.
What You'll Do:
Lead technical discussions and presentations with enterprise clients, understanding their architectural requirements and business needs.
Experience in AI and closely following AI trends and applications, preference is for those who already embarked or started on their AI journey with orchestration tools, Agentic AI and agents building.
Solid understanding of Kafka .
Solid understanding of APIs and software development
Develop and implement proof-of-concept projects and custom demonstrations that showcase Kong's capabilities in System Integration, Continuous Integrations, and Continuous Delivery environments.
Provide expert guidance on SRE Observability strategies, helping customers monitor and optimize their API infrastructure.
Utilize your proficiency in Linux, Docker, and Git to troubleshoot complex technical issues and provide advanced support.
Drive the adoption of Automation Technology within customer environments, enabling efficient API lifecycle management.
Collaborate with sales, product, and engineering teams to provide market feedback and contribute to product development.
Mentor junior solutions engineers and contribute to the team's technical knowledge base.
Manage multiple projects concurrently, demonstrating strong Project Management skills and delivering results within deadlines.
Effectively communicate complex technical concepts to both technical and non-technical audiences through exceptional Technical Communication.
What You'll Bring:
Solid AIOps experience and/or Solid Kafka experience.
10+ years of experience in a solutions engineering, technical architect, or similar customer-facing technical role.
Demonstrated expertise in API Design and API Management principles and best practices.
Strong understanding of Authentication mechanisms (OAuth, OIDC, JWT, etc.) and Cybersecurity best practices.
Proficiency with Linux operating systems and containerization technologies like Docker.
Extensive experience with Git for version control and collaborative software development.
Deep knowledge of Continuous Integrations and Continuous Delivery (CI/CD) pipelines and tools.
Proven experience with SRE Observability tools and methodologies.
Strong understanding of the Software Development Life Cycle (SDLC) and its various phases.
Experience with Automation Technology and scripting for infrastructure and application deployment.
Exceptional Technical Communication, presentation, and interpersonal skills.
Demonstrated ability to manage complex projects and prioritize tasks effectively.
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
#LI-NS1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAs a Staff Solutions Engineer - Specialist at Kong Inc., you will be a pivotal technical leader, leveraging your deep expertise in combining DevOps with AiOPS and FinOps, management, sales skills and system integration to guide customers and partners through complex architectural challenges. You will act as a trusted advisor, demonstrating the value of Kong's platform through tailored solutions and technical excellence.\n\n \n\nWhat You'll Do:\n\n - Lead technical discussions and presentations with enterprise clients, understanding their architectural requirements and business needs.\n\n - Experience in AI and closely following AI trends and applications, preference is for those who already embarked or started on their AI journey with orchestration tools, Agentic AI and agents building.\n\n - Solid understanding of Kafka .\n\n - Solid understanding of APIs and software development\n\n - Develop and implement proof-of-concept projects and custom demonstrations that showcase Kong's capabilities in System Integration, Continuous Integrations, and Continuous Delivery environments.\n\n - Provide expert guidance on SRE Observability strategies, helping customers monitor and optimize their API infrastructure.\n\n - Utilize your proficiency in Linux, Docker, and Git to troubleshoot complex technical issues and provide advanced support.\n\n - Drive the adoption of Automation Technology within customer environments, enabling efficient API lifecycle management.\n\n - Collaborate with sales, product, and engineering teams to provide market feedback and contribute to product development.\n\n - Mentor junior solutions engineers and contribute to the team's technical knowledge base.\n\n - Manage multiple projects concurrently, demonstrating strong Project Management skills and delivering results within deadlines.\n\n - Effectively communicate complex technical concepts to both technical and non-technical audiences through exceptional Technical Communication.\n\n \n\nWhat You'll Bring:\n\n - Solid AIOps experience and/or Solid Kafka experience.\n\n - 10+ years of experience in a solutions engineering, technical architect, or similar customer-facing technical role.\n\n - Demonstrated expertise in API Design and API Management principles and best practices.\n\n - Strong understanding of Authentication mechanisms (OAuth, OIDC, JWT, etc.) and Cybersecurity best practices.\n\n - Proficiency with Linux operating systems and containerization technologies like Docker.\n\n - Extensive experience with Git for version control and collaborative software development.\n\n - Deep knowledge of Continuous Integrations and Continuous Delivery (CI/CD) pipelines and tools.\n\n - Proven experience with SRE Observability tools and methodologies.\n\n - Strong understanding of the Software Development Life Cycle (SDLC) and its various phases.\n\n - Experience with Automation Technology and scripting for infrastructure and application deployment.\n\n - Exceptional Technical Communication, presentation, and interpersonal skills.\n\n - Demonstrated ability to manage complex projects and prioritize tasks effectively.\n\n - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.\n\n#LI-NS1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"eea494f4-4383-4191-b661-ec60e6100c38","title":"Enterprise Account Executive - Germany","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-19T11:15:05.050+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}},"jobUrl":"https://jobs.ashbyhq.com/kong/eea494f4-4383-4191-b661-ec60e6100c38","applyUrl":"https://jobs.ashbyhq.com/kong/eea494f4-4383-4191-b661-ec60e6100c38/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About The Role:
We are seeking a committed Enterprise Account Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting.
What You’ll Do:
Develop and execute sales strategies to target enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth.
Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.
Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.
Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.
Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.
Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.
Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.
Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.
Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.
Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.
What You’ll Bring:
7+ years of experience in enterprise sales (>1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment.
Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments.
Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.
Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.
A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.
Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.
Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.
Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.
#LI-JM3
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout The Role:\nWe are seeking a committed Enterprise Account Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting.\n\nWhat You’ll Do:\n\nDevelop and execute sales strategies to target enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth.\n\n - Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.\n\n - Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.\n\n - Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.\n\n - Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.\n\n - Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.\n\n - Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.\n\n - Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.\n\n - Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.\n\n - Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.\n \n \n\nWhat You’ll Bring:\n\n - 7+ years of experience in enterprise sales (>1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment.\n\n - Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments.\n\n - Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.\n\n - Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.\n\n - A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.\n\n - Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.\n\n - Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.\n\n - Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.\n\n - Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.\n \n \n\n#LI-JM3\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f843a980-72b1-4c46-ac22-323d691669d4","title":"Senior Revenue Program Manager","department":"All Cost Center","team":"Revenue Operations","employmentType":"FullTime","location":"New York, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"United States","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-06-25T15:29:39.654+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"Albany"}},"jobUrl":"https://jobs.ashbyhq.com/kong/f843a980-72b1-4c46-ac22-323d691669d4","applyUrl":"https://jobs.ashbyhq.com/kong/f843a980-72b1-4c46-ac22-323d691669d4/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
The Global Revenue Programs & Events team at Kong is the engine behind our high-performance culture and sales momentum. Sitting within the Office of the CRO, this team is responsible for developing and executing world-class programs that align with field initiatives, support talent retention, and help drive revenue growth.
As Kong continues to scale, we are seeking an experienced Revenue Programs Manager. Reporting to the Director of Global Revenue Programs, you will take ownership of a broad portfolio of strategic programs that span executive engagement, investor liaison, and operational excellence across the CRO organization. You will also play a key supporting role in our flagship revenue events, including the Annual Sales Kickoff (SKO) and 'Silverback Circle' incentive trip. This is a high-visibility role for a strategic operator who thrives in a fast-paced environment and is equally comfortable driving long-term program strategy and rolling up their sleeves on day-to-day execution.
What You'll Do:
In partnership with the Director of Global Programs;
Executive Briefing Program: Build out and manage the day-to-day operations of Kong's Executive Briefing Program, creating a best-in-class experience for strategic customer and prospect engagements.
Executive Sponsorship Program: Develop and manage a structured Executive Sponsorship Program that aligns senior Kong leaders with key accounts to deepen relationships and accelerate revenue.
Investor Program: Build and manage a program that cultivates relationships between Kong's investor community, supporting pipeline and growth objectives.
Annual Sales Kickoff (SKO): Serve as a key supporting contributor to SKO planning and execution, owning the following areas;
Overall design elements for the program, including; venue, production and web design
Build and maintain registration website
Responsible for registration flow and attendee support
In addition, supporting Manager, Revenue events with vendor coordination both pre-event and onsite and be part of the core delivery team onsite
Silverback Circle (Annual Incentive Trip): Serve as a key supporting contributor to Silverback planning and execution, owning the following areas;
Overall design elements for the program
Build and maintain registration website
Responsible for registration flow and attendee support
Revenue Events: Support as needed
Employee Gifts: Manage the facilitation and fulfillment of employee gift programs, including recognition moments, milestones, and company-wide gifting initiatives tied to the revenue organization.
What You'll Bring:
Experience: 5+ years of experience in program management and executive engagement, ideally within a fast-paced B2B SaaS environment or supporting a Revenue/Sales organization.
Program Builder: A proven track record of building and scaling programs from the ground up, with strong attention to process, documentation, and continuous improvement.
Financial Acumen: Proven experience managing budgets and navigating procurement and contracting processes.
Execution: A track record of delivering complex, cross-functional projects on time and under pressure.
Executive Presence: Comfortable communicating and collaborating with C-suite executives and senior sales leaders, both verbally and in writing.
Adaptability: The ability to pivot quickly in a high-growth environment while maintaining a \"no-task-is-too-small\" attitude.
Technology: Experience of using Cvent, Salesforce
Travel: Willingness to travel to support key events and executive engagements as needed (approx. 20%).
Education: Bachelor's degree (BA/BS) in Business Administration or a related field required.
#LI-BT1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nThe Global Revenue Programs & Events team at Kong is the engine behind our high-performance culture and sales momentum. Sitting within the Office of the CRO, this team is responsible for developing and executing world-class programs that align with field initiatives, support talent retention, and help drive revenue growth.\n\nAs Kong continues to scale, we are seeking an experienced Revenue Programs Manager. Reporting to the Director of Global Revenue Programs, you will take ownership of a broad portfolio of strategic programs that span executive engagement, investor liaison, and operational excellence across the CRO organization. You will also play a key supporting role in our flagship revenue events, including the Annual Sales Kickoff (SKO) and 'Silverback Circle' incentive trip. This is a high-visibility role for a strategic operator who thrives in a fast-paced environment and is equally comfortable driving long-term program strategy and rolling up their sleeves on day-to-day execution.\n\n\n\nWhat You'll Do:\n\n\nEXECUTIVE & CUSTOMER PROGRAMS\n\nIn partnership with the Director of Global Programs;\n\n - Executive Briefing Program: Build out and manage the day-to-day operations of Kong's Executive Briefing Program, creating a best-in-class experience for strategic customer and prospect engagements.\n\n - Executive Sponsorship Program: Develop and manage a structured Executive Sponsorship Program that aligns senior Kong leaders with key accounts to deepen relationships and accelerate revenue.\n\n - Investor Program: Build and manage a program that cultivates relationships between Kong's investor community, supporting pipeline and growth objectives.\n\n\nREVENUE EVENTS SUPPORT\n\n - Annual Sales Kickoff (SKO): Serve as a key supporting contributor to SKO planning and execution, owning the following areas;\n \n - Overall design elements for the program, including; venue, production and web design\n \n - Build and maintain registration website\n \n - Responsible for registration flow and attendee support\n\nIn addition, supporting Manager, Revenue events with vendor coordination both pre-event and onsite and be part of the core delivery team onsite\n\n - Silverback Circle (Annual Incentive Trip): Serve as a key supporting contributor to Silverback planning and execution, owning the following areas;\n \n - Overall design elements for the program\n \n - Build and maintain registration website\n \n - Responsible for registration flow and attendee support\n\n - Revenue Events: Support as needed\n\n\nRECOGNITION & EMPLOYEE PROGRAMS\n\n - Employee Gifts: Manage the facilitation and fulfillment of employee gift programs, including recognition moments, milestones, and company-wide gifting initiatives tied to the revenue organization.\n\n \n\nWhat You'll Bring:\n\n - Experience: 5+ years of experience in program management and executive engagement, ideally within a fast-paced B2B SaaS environment or supporting a Revenue/Sales organization.\n\n - Program Builder: A proven track record of building and scaling programs from the ground up, with strong attention to process, documentation, and continuous improvement.\n\n - Financial Acumen: Proven experience managing budgets and navigating procurement and contracting processes.\n\n - Execution: A track record of delivering complex, cross-functional projects on time and under pressure.\n\n - Executive Presence: Comfortable communicating and collaborating with C-suite executives and senior sales leaders, both verbally and in writing.\n\n - Adaptability: The ability to pivot quickly in a high-growth environment while maintaining a \"no-task-is-too-small\" attitude.\n\n - Technology: Experience of using Cvent, Salesforce\n\n - Travel: Willingness to travel to support key events and executive engagements as needed (approx. 20%).\n\n - Education: Bachelor's degree (BA/BS) in Business Administration or a related field required.\n\n\n\n#LI-BT1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$140K – $150K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$140K - $150K","compensationTiers":[{"id":"de2357fb-2503-4cba-ae8e-ae9bda57587f","tierSummary":"$140K – $150K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"34e26993-bea6-4a8b-8be5-a257aeefc330","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"59ec76cf-3aa4-4e05-92a9-afbcccb2ec14","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d5a80e29-91de-480d-b63a-cb587f23de71","summary":"$140K – $150K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":150000}]}],"summaryComponents":[{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":140000,"maxValue":150000}]}},{"id":"2c782ff9-2785-4246-98bb-d99e8567c68f","title":"Senior Solutions Engineer","department":"All Cost Center","team":"Sales Eng","employmentType":"FullTime","location":"France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Paris, France","address":{"postalAddress":{"addressCountry":"France","addressLocality":"Neuilly-sur-Seine"}}}],"publishedAt":"2026-06-26T14:24:35.210+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/kong/2c782ff9-2785-4246-98bb-d99e8567c68f","applyUrl":"https://jobs.ashbyhq.com/kong/2c782ff9-2785-4246-98bb-d99e8567c68f/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers. Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra.
What You'll Do:
Support field sales in helping customers understand the value of the Kong API Management platform
Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
Support PoCs throughout the entire evaluation process
Ensure 100% customer satisfaction across assigned set of accounts
Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
Create technical documentation for DevOps, implementations, and services engagements
Any additional tasks required by manager
What You'll Bring:
7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company.
We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales.
Solid understanding of cloud computing trends and open source business models.
You are a strong listener and communicator.
You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus points:
Experience with Docker.
Fluent working on Linux OSes.
Familiarity with CD/CI pipeline.
Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus.
#LI-TR1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nKong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers. Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra.\n\n \n\nWhat You'll Do:\n\n - Support field sales in helping customers understand the value of the Kong API Management platform\n\n - Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production\n\n - Support PoCs throughout the entire evaluation process\n\n - Ensure 100% customer satisfaction across assigned set of accounts\n\n - Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs\n\n - Create technical documentation for DevOps, implementations, and services engagements\n\n - Any additional tasks required by manager\n\n \n\nWhat You'll Bring:\n\n - 7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company.\n\n - We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales.\n\n - Solid understanding of cloud computing trends and open source business models.\n\n - You are a strong listener and communicator.\n\n - You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.Enthusiasm for working in a high profile, fast-paced startup culture.\n\n \n\nBonus points:\n\n - Experience with Docker.\n\n - Fluent working on Linux OSes.\n\n - Familiarity with CD/CI pipeline.\n\n - Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus.\n\n\n\n#LI-TR1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a9675568-dd65-4dd6-b8d3-8abefc7b101c","title":"Staff Solutions Engineer","department":"All Cost Center","team":"Sales Eng","employmentType":"FullTime","location":"France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Paris, France","address":{"postalAddress":{"addressCountry":"France","addressLocality":"Neuilly-sur-Seine"}}}],"publishedAt":"2026-07-01T08:05:19.948+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Paris","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/kong/a9675568-dd65-4dd6-b8d3-8abefc7b101c","applyUrl":"https://jobs.ashbyhq.com/kong/a9675568-dd65-4dd6-b8d3-8abefc7b101c/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!
What You'll Do:
Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
Support PoCs throughout the entire evaluation process.
Onboard and train new customers and establish revenue potential with existing customers.
Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
Create technical documentation for DevOps, implementations, and services engagements.
Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
And any additional tasks required by manager.
What You'll Bring:
7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
Experience working with Open-source technology.
Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus Points:
Previous experience with API Gateway or Service Mesh is preferred.
Experience with Docker or Kubernetes.
Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
Fluency working on Linux OSes.
Familiarity with DevOps and CD/CI pipeline.
Any knowledge on DCOS/Mesos and Docker Swarm is a plus.
#LI-TR1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAs part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!\n\n \n\nWhat You'll Do:\n\n - Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.\n\n - Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.\n\n - Support PoCs throughout the entire evaluation process.\n\n - Onboard and train new customers and establish revenue potential with existing customers.\n\n - Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.\n\n - Create technical documentation for DevOps, implementations, and services engagements.\n\n - Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.\n\n - And any additional tasks required by manager.\n\n \n\nWhat You'll Bring:\n\n - 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.\n\n - Experience working with Open-source technology.\n\n - Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.\n\n - Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.\n\n - Enthusiasm for working in a high profile, fast-paced startup culture.\n\n \n\nBonus Points:\n\n - Previous experience with API Gateway or Service Mesh is preferred.\n\n - Experience with Docker or Kubernetes.\n\n - Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.\n\n - Fluency working on Linux OSes.\n\n - Familiarity with DevOps and CD/CI pipeline.\n\n - Any knowledge on DCOS/Mesos and Docker Swarm is a plus.\n\n#LI-TR1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2a09827b-c393-4a0f-b0e1-9ac013e0d5ae","title":"Staff Solutions Engineer","department":"All Cost Center","team":"Sales Eng","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-02T02:15:11.746+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Central Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/kong/2a09827b-c393-4a0f-b0e1-9ac013e0d5ae","applyUrl":"https://jobs.ashbyhq.com/kong/2a09827b-c393-4a0f-b0e1-9ac013e0d5ae/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About The Role:
Are you ready to sit at the epicenter of the API and AI connectivity revolution? As a Staff Solutions Engineer at Kong, you won’t just be selling a platform — you’ll be a trusted technical advisor helping the world’s most innovative enterprises architect secure, scalable API ecosystems while navigating the transition into the agentic AI era. Kong sits at the intersection of API management and AI connectivity, and you’ll be the person who makes that story real for customers.
What You’ll Do:
Support field sales in helping customers understand the value of the Kong API and AI connectivity platform.
Conduct discovery conversations to understand customer requirements and map them to Kong solutions, from initial product reviews through to production.
Support POCs throughout the entire evaluation process, owning technical validation and stakeholder alignment.
Ensure customer satisfaction across your assigned set of accounts.
Collaborate with support, product, and engineering teams to advocate for customer needs.
Create technical documentation for DevOps, implementations, and services engagements.
Lead and support API Management and AI Goverance evaluations, including scoping API/AI use cases, LLM traffic management, and governance requirements.
Deliver demonstrations of Kong’s API & AI governance and agentic connectivity capabilities, including Model Context Protocol (MCP) governance, semantic caching, prompt guardrails, and shadow AI detection.
Run API & AI-focused Technical Feasibility Workshops (TFWs) to validate Kong’s fit for modern and/or AI/agentic architectures.
Own the technical strategy for complex, multi-stakeholder enterprise deals from qualification through close.
Mentor and coach junior SEs on technical skills, discovery methods, and deal strategy.
Drive thought leadership by authoring technical blogs, hosting webinars, speaking at industry events and conferences such as AWS re:Invent, Google Next, API & AI summit, and regional events
Influence product direction by synthesizing customer feedback and market signals into actionable input for the product team.
And any additional tasks required by manager.
What You’ll Bring:
7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or enterprise software company.
Proven track record owning complex, enterprise-level deals with multiple technical and executive stakeholders.
Experience mentoring or coaching other SEs or technical team members.
Experience with Docker, Kubernetes, and cloud-native platforms.
Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC, mTLS).
Hands-on experience with AI-assisted development tooling — Claude Code, GitHub Copilot, OpenAI Codex, or equivalent is required.
Working knowledge of AI/LLM architectures, including model routing, rate limiting, semantic caching, and prompt governance.
Familiarity with Model Context Protocol (MCP) and agentic AI patterns.
Solid understanding of cloud computing trends and open source business models.
Strong listener and communicator — you can confidently lead discussions with engineers, architects, and executives.
Enthusiasm for working in a high-profile, fast-paced environment at the intersection of API and AI connectivity.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout The Role:\n\nAre you ready to sit at the epicenter of the API and AI connectivity revolution? As a Staff Solutions Engineer at Kong, you won’t just be selling a platform — you’ll be a trusted technical advisor helping the world’s most innovative enterprises architect secure, scalable API ecosystems while navigating the transition into the agentic AI era. Kong sits at the intersection of API management and AI connectivity, and you’ll be the person who makes that story real for customers.\n\nWhat You’ll Do:\n\n - Support field sales in helping customers understand the value of the Kong API and AI connectivity platform.\n\n - Conduct discovery conversations to understand customer requirements and map them to Kong solutions, from initial product reviews through to production.\n\n - Support POCs throughout the entire evaluation process, owning technical validation and stakeholder alignment.\n\n - Ensure customer satisfaction across your assigned set of accounts.\n\n - Collaborate with support, product, and engineering teams to advocate for customer needs.\n\n - Create technical documentation for DevOps, implementations, and services engagements.\n\n - Lead and support API Management and AI Goverance evaluations, including scoping API/AI use cases, LLM traffic management, and governance requirements.\n\n - Deliver demonstrations of Kong’s API & AI governance and agentic connectivity capabilities, including Model Context Protocol (MCP) governance, semantic caching, prompt guardrails, and shadow AI detection.\n\n - Run API & AI-focused Technical Feasibility Workshops (TFWs) to validate Kong’s fit for modern and/or AI/agentic architectures.\n\n - Own the technical strategy for complex, multi-stakeholder enterprise deals from qualification through close.\n\n - Mentor and coach junior SEs on technical skills, discovery methods, and deal strategy.\n\n - Drive thought leadership by authoring technical blogs, hosting webinars, speaking at industry events and conferences such as AWS re:Invent, Google Next, API & AI summit, and regional events\n\n - Influence product direction by synthesizing customer feedback and market signals into actionable input for the product team.\n\n - And any additional tasks required by manager.\n \n\nWhat You’ll Bring:\n\n - 7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or enterprise software company.\n\n - Proven track record owning complex, enterprise-level deals with multiple technical and executive stakeholders.\n\n - Experience mentoring or coaching other SEs or technical team members.\n\n - Experience with Docker, Kubernetes, and cloud-native platforms.\n\n - Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC, mTLS).\n\n - Hands-on experience with AI-assisted development tooling — Claude Code, GitHub Copilot, OpenAI Codex, or equivalent is required.\n\n - Working knowledge of AI/LLM architectures, including model routing, rate limiting, semantic caching, and prompt governance.\n\n - Familiarity with Model Context Protocol (MCP) and agentic AI patterns.\n\n - Solid understanding of cloud computing trends and open source business models.\n\n - Strong listener and communicator — you can confidently lead discussions with engineers, architects, and executives.\n\n - Enthusiasm for working in a high-profile, fast-paced environment at the intersection of API and AI connectivity.\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e4ca8151-011a-4a0b-9165-dec2eefd37bb","title":"Account Development Rep (Bahasa Indonesia)","department":"All Cost Center","team":"Sales Development","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-05T05:58:08.641+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Central Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/kong/e4ca8151-011a-4a0b-9165-dec2eefd37bb","applyUrl":"https://jobs.ashbyhq.com/kong/e4ca8151-011a-4a0b-9165-dec2eefd37bb/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
This hybrid role is based in Singapore. Fluency in Bahasa (Indonesia) - written and spoken - is expected, as Indonesia will be the primary market served.
About The Role:
At Kong, our Sales Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around Kong. Sales Development reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Sales Development program as the best way to turbocharge a long and successful career in sales and view our Sales Development Representatives (SDRs) as the next wave of Account Executives at Kong.
To aid in this endeavor, we invest heavily in the training and development of our team. This includes a 2-week long sales bootcamp, weekly 1-1 mentorship, and global virtual group training. By joining our team, you are making an investment in yourself that will accelerate the rest of your sales career.
Our SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across Kong to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.
Being an SDR is often a first step to jump-starting a career in sales. At Kong, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers.
The SDR leadership team has a true understanding of where each SDR is at in their personal development process, and mentors and enables them to ensure that they have the means and opportunity to be considered for their next role. At Kong, we truly believe that if you want to earn your MBA in sales, this is the place to be. As a leadership team, we spend an exorbitant amount of time working in the trenches with our teams to help them fine hone their business and sales acumen and ramp them to productivity, success, and greater roles.
What you'll be doing:
Your First 90 Days
By the end of month 1, you will:
Have met your new team and had fun playing with some new tools
Become a part of the wider Kong family
Have had a successful sales boot camp training
Have a good understanding of what makes Kong’s product offerings so special
Understand how our Sales Development, Marketing and Account Executive teams all work together
By the end of month 2, you will:
Be comfortable talking to clients on the phone about Kong
Have worked with our Account Executive team on your first opportunity
Have shadowed a ton of calls and practiced several role-plays
Started delivering your ramp quota
By the end of month 3, you will:
Know our sales funnel inside and out, and feel confident to add value to our sales org
Show clear delivery of our sales methodologies
Provide insights to both our Sales Development and marketing organizations to help us continue to iterate and improve
Delivered against your ramp quota
Role Overview & Key Responsibilities:
Work with the Sales team to develop inbound and outbound campaigns from idea generation through to qualified call
Develop strong sales and product knowledge.
Interact with IT and business decision-makers via telephone, video, LinkedIn, and email
Update lead and prospect activity in Salesforce to ensure effective lead management
Set qualified introductory meetings for the Sales team
Nurture early phase opportunities for future pipeline potential
Exceed monthly and quarterly opportunity quota
Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business.
Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success
And any additional tasks required by the manager.
What You'll Bring:
1 year or more of strong sales or customer-facing experience.
A self-starter with a track record of hitting and exceeding goals.
A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.
Ability and willingness to learn, react to and share lessons learned across the organisation.
Open to feedback and can apply to your daily workflow.
Outstanding communication skills including both phone and written communication as well as active listening.
An extraordinary character with an incredible drive for success, a high work ethic, curious by nature, and obsessed with smashing sales goals.
Validated time leadership skills and ability to work independently and through coaching.
Desire to work in a driven and fast-paced environment.
Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nThis hybrid role is based in Singapore. Fluency in Bahasa (Indonesia) - written and spoken - is expected, as Indonesia will be the primary market served.\n\n \n\nAbout The Role:\n\n \n\nAt Kong, our Sales Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around Kong. Sales Development reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Sales Development program as the best way to turbocharge a long and successful career in sales and view our Sales Development Representatives (SDRs) as the next wave of Account Executives at Kong.\n\n \n\nTo aid in this endeavor, we invest heavily in the training and development of our team. This includes a 2-week long sales bootcamp, weekly 1-1 mentorship, and global virtual group training. By joining our team, you are making an investment in yourself that will accelerate the rest of your sales career.\n\n \n\nOur SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across Kong to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.\n\n \n\nBeing an SDR is often a first step to jump-starting a career in sales. At Kong, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers.\n\n \n\nThe SDR leadership team has a true understanding of where each SDR is at in their personal development process, and mentors and enables them to ensure that they have the means and opportunity to be considered for their next role. At Kong, we truly believe that if you want to earn your MBA in sales, this is the place to be. As a leadership team, we spend an exorbitant amount of time working in the trenches with our teams to help them fine hone their business and sales acumen and ramp them to productivity, success, and greater roles.\n\n \n\nWhat you'll be doing: \n\nYour First 90 Days\n\n - By the end of month 1, you will:\n\n - Have met your new team and had fun playing with some new tools\n\n - Become a part of the wider Kong family\n\n - Have had a successful sales boot camp training\n\n - Have a good understanding of what makes Kong’s product offerings so special\n\n - Understand how our Sales Development, Marketing and Account Executive teams all work together\n\n \n\nBy the end of month 2, you will:\n\n - Be comfortable talking to clients on the phone about Kong\n\n - Have worked with our Account Executive team on your first opportunity\n\n - Have shadowed a ton of calls and practiced several role-plays\n\n - Started delivering your ramp quota\n\n - By the end of month 3, you will:\n\n - Know our sales funnel inside and out, and feel confident to add value to our sales org\n\n - Show clear delivery of our sales methodologies\n\n - Provide insights to both our Sales Development and marketing organizations to help us continue to iterate and improve\n\n - Delivered against your ramp quota\n\n - Role Overview & Key Responsibilities:\n\n - Work with the Sales team to develop inbound and outbound campaigns from idea generation through to qualified call\n\n - Develop strong sales and product knowledge.\n\n - Interact with IT and business decision-makers via telephone, video, LinkedIn, and email\n\n - Update lead and prospect activity in Salesforce to ensure effective lead management\n\n - Set qualified introductory meetings for the Sales team\n\n - Nurture early phase opportunities for future pipeline potential\n\n - Exceed monthly and quarterly opportunity quota\n\n - Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business.\n\n - Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success\n\n - And any additional tasks required by the manager.\n \n\nWhat You'll Bring:\n\n - 1 year or more of strong sales or customer-facing experience.\n\n - A self-starter with a track record of hitting and exceeding goals.\n\n - A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.\n\n - Ability and willingness to learn, react to and share lessons learned across the organisation.\n\n - Open to feedback and can apply to your daily workflow.\n\n - Outstanding communication skills including both phone and written communication as well as active listening.\n\n - An extraordinary character with an incredible drive for success, a high work ethic, curious by nature, and obsessed with smashing sales goals.\n\n - Validated time leadership skills and ability to work independently and through coaching.\n\n - Desire to work in a driven and fast-paced environment.\n\n - Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly.\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3897636f-8d00-4096-88b5-808e104a19d9","title":"Site Reliability Engineer 2","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-15T03:05:31.555+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Central Singapore","addressCountry":"Singapore","addressLocality":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/kong/3897636f-8d00-4096-88b5-808e104a19d9","applyUrl":"https://jobs.ashbyhq.com/kong/3897636f-8d00-4096-88b5-808e104a19d9/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
You will be responsible for contributing to a team that is building and maintaining workflows that automate releasing, testing and deploying products. Improving staging and production environments for SaaS distributions. Research and build monitoring/analyze tools to optimize building and deploying code-base, manage distributed systems and application resources. You will build workflows for delivering our software to a variety of platforms including AWS, GCP, Azure, and container technologies like Docker and Kubernetes to automate deployment and scale our products.
What You'll Bring:
BS degree in Computer Science, similar technical field of study or equivalent practical experience.
Located in Singapore.
Experience with continuous/rapid release engineering (CI/CD).\"Infrastructure as Code\" configuration management systems such as Terraform, Chef, Puppet or Ansible.
Experience with Apache Kafka.
Experience building and administering alerting and monitoring systems for API services.
Strong knowledge of Linux/Unix systems.
Knowledge of one or more mainstream programming languages (Go, C/C++, Python).
Strong skills in network services such as DNS, TLS/SSL, HTTP.
Experience working in a 24/7/365 service environment.
Debugging Kubernetes clusters, issues, and networking problems.
Design, implement, manage and orchestrate Kubernetes container clusters.
Any additional tasks required by manager.
Bonus Points:
Experience implementing secure and highly available distributed systems/ microservices.
Working knowledge of CSP networking solutions AWS (Transit Gateway, Direct Connect, VPC peering, VPN), Azure (Azure VNet ) and GCP (Network Connectivity Center).
Professional experience managing production software in AWS.
Experience with PostgreSQL in multi-region configuration.
Experience with Datadog, ElasticSearch, Prometheus, Grafana.
Experience with Redis in multi-region configuration.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
#LI-CL1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\n \n\nYou will be responsible for contributing to a team that is building and maintaining workflows that automate releasing, testing and deploying products. Improving staging and production environments for SaaS distributions. Research and build monitoring/analyze tools to optimize building and deploying code-base, manage distributed systems and application resources. You will build workflows for delivering our software to a variety of platforms including AWS, GCP, Azure, and container technologies like Docker and Kubernetes to automate deployment and scale our products.\n\n \n\nWhat You'll Bring:\n\n - BS degree in Computer Science, similar technical field of study or equivalent practical experience.\n\n - Located in Singapore.\n\n - Experience with continuous/rapid release engineering (CI/CD).\"Infrastructure as Code\" configuration management systems such as Terraform, Chef, Puppet or Ansible.\n\n - Experience with Apache Kafka.\n\n - Experience building and administering alerting and monitoring systems for API services.\n\n - Strong knowledge of Linux/Unix systems.\n\n - Knowledge of one or more mainstream programming languages (Go, C/C++, Python).\n\n - Strong skills in network services such as DNS, TLS/SSL, HTTP.\n\n - Experience working in a 24/7/365 service environment.\n\n - Debugging Kubernetes clusters, issues, and networking problems.\n\n - Design, implement, manage and orchestrate Kubernetes container clusters.\n\n - Any additional tasks required by manager.\n\n \n\nBonus Points:\n\n - Experience implementing secure and highly available distributed systems/ microservices.\n\n - Working knowledge of CSP networking solutions AWS (Transit Gateway, Direct Connect, VPC peering, VPN), Azure (Azure VNet ) and GCP (Network Connectivity Center).\n\n - Professional experience managing production software in AWS.\n\n - Experience with PostgreSQL in multi-region configuration.\n\n - Experience with Datadog, ElasticSearch, Prometheus, Grafana.\n\n - Experience with Redis in multi-region configuration.\n\n \n\n\n\nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.\n\n\n\n#LI-CL1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8e008396-aa74-41f8-92cb-9d3ffd59e125","title":"Staff Curriculum Developer","department":"All Cost Center","team":"Customer Reliability Engineering","employmentType":"FullTime","location":"Bangalore, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-01T01:57:10.445+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"560048","addressRegion":"Karnataka","streetAddress":"Kong Software and Business Services India Private Limited, 7th Floor, Table Space Towers Plot No.6, Devasandra, Industrial Area Mahadevapura, White Field ","addressCountry":"India","addressLocality":"Bengaluru"}},"jobUrl":"https://jobs.ashbyhq.com/kong/8e008396-aa74-41f8-92cb-9d3ffd59e125","applyUrl":"https://jobs.ashbyhq.com/kong/8e008396-aa74-41f8-92cb-9d3ffd59e125/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
The education team at Kong sits at the crucial intersection of engineering, product, and customer success. Their primary mission is to translate Kong's highly complex, cloud-native technologies into accessible, engaging learning experiences for global enterprise customers, partners, and internal staff.
You will be working with a small, tightly knit education team based in the UK, who have deep knowledge of Kong products and curriculum development. This team is responsible for creating and delivering both online and instructor-led training to Kong customers and partners.
As a curriculum developer, you will design hands-on labs and coursework covering the full API lifecycle, distilling complex cloud-native architectures, service meshes, and technologies like Kubernetes, Go, and Lua into digestible modules.
Your educational content will have a massive global impact, directly empowering enterprise architects, DevOps engineers, and the open-source community to master the critical infrastructure powering billions of daily API transactions.
What You'll Do:
Working with a diverse team of people from all over the world
Building curriculums and associated training materials to support our internal and external training needs
Partnering with engineering and product management to understand our technical capabilities and developing content to enable technical audiences to understand how to best leverage our capabilities
Producing quality learning content including but not limited to presentation slides, instructor guides, lab instructions, assessment and credential questions, videos and course descriptions for both web-based training and instructor-led training
Deliver in-person and virtual instructor-led training offerings to diverse audiences, including engineers, solutions architects, managers and operations personnel
Analyzing customer training requirements
Developing appropriate learning objectives and test methods
Develops flow diagrams and storyboards.
Maintaining current knowledge of relevant technology as assigned.
What You'll bring:
Show passion and determination about technology
Enjoy working with others and collaborating
Self-awareness and strong communication skills are a must
Thrive in an agile work environment that requires flexibility and self-direction
Excellent organization, time management, and attention to detail
Proven ability to meet deadlines and prioritize multiple projects and deliverables
Understanding of Instructional Design Theories and experience using them
Prior experience in API management preferred
5+ years developing curriculum for technical or software training courses, including instructor-led materials, self-paced e-learning modules, and job aids
Proficient in Linux environments including Cloud and Development tooling (e.g. GitHub)
Proven ability to write and edit content for the purpose of knowledge transfer and skill development; this includes collaborating with subject matter experts, instructors, and other stakeholders to explain technical concepts in simple terms
Excellent grammar, punctuation, and formatting skills
Demonstrated ability to apply adult learning principles to curriculum design and the development process
Ability to cater to multiple learning methods and to match the appropriate methods with the subject matter and audience
Experience working with a content management system, knowledge base, and/or online reference for learning
Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non-technical stakeholders
Ability to travel to customer and Kong locations as needed
#LI-AP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nThe education team at Kong sits at the crucial intersection of engineering, product, and customer success. Their primary mission is to translate Kong's highly complex, cloud-native technologies into accessible, engaging learning experiences for global enterprise customers, partners, and internal staff.\n\nYou will be working with a small, tightly knit education team based in the UK, who have deep knowledge of Kong products and curriculum development. This team is responsible for creating and delivering both online and instructor-led training to Kong customers and partners. \n\nAs a curriculum developer, you will design hands-on labs and coursework covering the full API lifecycle, distilling complex cloud-native architectures, service meshes, and technologies like Kubernetes, Go, and Lua into digestible modules.\n\nYour educational content will have a massive global impact, directly empowering enterprise architects, DevOps engineers, and the open-source community to master the critical infrastructure powering billions of daily API transactions.\n\n \n \n\nWhat You'll Do:\n\n - Working with a diverse team of people from all over the world\n\n - Building curriculums and associated training materials to support our internal and external training needs\n\n - Partnering with engineering and product management to understand our technical capabilities and developing content to enable technical audiences to understand how to best leverage our capabilities\n\n - Producing quality learning content including but not limited to presentation slides, instructor guides, lab instructions, assessment and credential questions, videos and course descriptions for both web-based training and instructor-led training\n\n - Deliver in-person and virtual instructor-led training offerings to diverse audiences, including engineers, solutions architects, managers and operations personnel\n\n - Analyzing customer training requirements\n\n - Developing appropriate learning objectives and test methods\n\n - Develops flow diagrams and storyboards.\n\n - Maintaining current knowledge of relevant technology as assigned.\n \n \n\nWhat You'll bring:\n\n - Show passion and determination about technology\n\n - Enjoy working with others and collaborating\n\n - Self-awareness and strong communication skills are a must\n\n - Thrive in an agile work environment that requires flexibility and self-direction\n\n - Excellent organization, time management, and attention to detail\n\n - Proven ability to meet deadlines and prioritize multiple projects and deliverables\n\n - Understanding of Instructional Design Theories and experience using them\n\n - Prior experience in API management preferred\n\n - 5+ years developing curriculum for technical or software training courses, including instructor-led materials, self-paced e-learning modules, and job aids\n\n - Proficient in Linux environments including Cloud and Development tooling (e.g. GitHub)\n\n - Proven ability to write and edit content for the purpose of knowledge transfer and skill development; this includes collaborating with subject matter experts, instructors, and other stakeholders to explain technical concepts in simple terms\n\n - Excellent grammar, punctuation, and formatting skills\n\n - Demonstrated ability to apply adult learning principles to curriculum design and the development process\n\n - Ability to cater to multiple learning methods and to match the appropriate methods with the subject matter and audience\n\n - Experience working with a content management system, knowledge base, and/or online reference for learning\n\n - Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non-technical stakeholders\n\n - Ability to travel to customer and Kong locations as needed\n\n\n\n#LI-AP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b6058e1b-335d-4b2e-aa69-1a8e1186fd61","title":"Senior Technical Instructor","department":"All Cost Center","team":"Customer Reliability Engineering","employmentType":"FullTime","location":"Bangalore, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-01T01:57:58.337+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"postalCode":"560048","addressRegion":"Karnataka","streetAddress":"Kong Software and Business Services India Private Limited, 7th Floor, Table Space Towers Plot No.6, Devasandra, Industrial Area Mahadevapura, White Field ","addressCountry":"India","addressLocality":"Bengaluru"}},"jobUrl":"https://jobs.ashbyhq.com/kong/b6058e1b-335d-4b2e-aa69-1a8e1186fd61","applyUrl":"https://jobs.ashbyhq.com/kong/b6058e1b-335d-4b2e-aa69-1a8e1186fd61/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
The technical instructor will be responsible for classroom and virtual delivery of Kong technical training. You will be working at a hectic and fast-paced startup as a member of the education team. This team is responsible for creating and delivering both online and instructor-led training to Kong customers and partners.
Above all, you’ll be acting as a stellar teammate for the rest of Kong.
What You’ll be Doing:
Working with a diverse team of people from all over the world
Deliver in-person and virtual instructor-led training offerings to diverse audiences including engineers, solutions architects, managers and operations personnel
Managing training sessions, addressing any issues that arise and keeping learners on track
Developing and optimizing curricula and associated training materials to support our internal and external training needs
Analyzing customer training requirements
Maintaining current knowledge of relevant technology as assigned
What You'll Bring:
Show passion and determination about technology
Enjoy working with others and collaborating
Self-awareness and strong communication skills are a must
Thrive in an agile work environment that requires flexibility and self-direction
Excellent organization, time management, and attention to detail
Proven ability to meet deadlines and prioritize multiple projects and deliverables
Prior experience in API management preferred
Proficient in Linux environments including Cloud and Development tooling
5+ years developing curriculum for technical or software training courses including instructor-led materials, self-paced e-learning modules, and job aids
Ability to cater to multiple learning methods and to match the appropriate methods with the subject matter and audience
Experience working with a content management system, knowledge base, and/or online reference for learning
Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non-technical stakeholders
Ability to travel to customer and Kong locations as-needed
#LI-AP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n\n\nAbout the Role:\n\nThe technical instructor will be responsible for classroom and virtual delivery of Kong technical training. You will be working at a hectic and fast-paced startup as a member of the education team. This team is responsible for creating and delivering both online and instructor-led training to Kong customers and partners.\n\n\n\nAbove all, you’ll be acting as a stellar teammate for the rest of Kong.\n\n\n\nWhat You’ll be Doing:\n\n - Working with a diverse team of people from all over the world\n\n - Deliver in-person and virtual instructor-led training offerings to diverse audiences including engineers, solutions architects, managers and operations personnel\n\n - Managing training sessions, addressing any issues that arise and keeping learners on track\n\n - Developing and optimizing curricula and associated training materials to support our internal and external training needs\n\n - Analyzing customer training requirements\n\n - Maintaining current knowledge of relevant technology as assigned\n \n \n\nWhat You'll Bring:\n\n - Show passion and determination about technology\n\n - Enjoy working with others and collaborating\n\n - Self-awareness and strong communication skills are a must\n\n - Thrive in an agile work environment that requires flexibility and self-direction\n\n - Excellent organization, time management, and attention to detail\n\n - Proven ability to meet deadlines and prioritize multiple projects and deliverables\n\n - Prior experience in API management preferred\n\n - Proficient in Linux environments including Cloud and Development tooling\n\n - 5+ years developing curriculum for technical or software training courses including instructor-led materials, self-paced e-learning modules, and job aids\n\n - Ability to cater to multiple learning methods and to match the appropriate methods with the subject matter and audience\n\n - Experience working with a content management system, knowledge base, and/or online reference for learning\n\n - Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non-technical stakeholders\n\n - Ability to travel to customer and Kong locations as-needed\n\n\n\n#LI-AP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ea7b507b-b249-4cf2-88ea-09fbbaf32acb","title":"Senior Staff Software Engineer - Agent Marketplace","department":"All Cost Center","team":"OCEO","employmentType":"FullTime","location":"San Francisco, California, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-11T20:03:43.995+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/kong/ea7b507b-b249-4cf2-88ea-09fbbaf32acb","applyUrl":"https://jobs.ashbyhq.com/kong/ea7b507b-b249-4cf2-88ea-09fbbaf32acb/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Architect the future of machine-to-machine commerce as a founding member of a zero-to-one engineering squad. You will design, build, and scale the coordination fabric for agent-to-API and agent-to-agent transactions—spanning discovery, identity, billing, and settlement—built directly on top of Kong’s world-class runtime stack. Operating as an autonomous startup unit inside Kong, this team is responsible for lowering organizational drag, unlocking engineering velocity, and establishing Kong’s absolute leadership in the Agentic Era.
What You’ll Do:
Architect and own the end-to-end full-stack surfaces of the marketplace loop, delivering high-performance tools, the underlying REST API substrate, and developer-facing onboarding systems.
Design the foundational agent-native user experience, creating robust Model Context Protocol (MCP) server capabilities, sandboxed test environments, and elegant CLI/SDK generation workflows.
Scale and protect the transaction infrastructure by building high-reliability pipelines for programmatic identity verification, usage attribution, granular metering, and complex multi-party settlement.
Drive cross-functional execution across Kong's engineering ecosystem, partnering with gateway runtime, security plugins, and global core teams to smoothly integrate marketplace features.
Lead architectural design reviews and champion a zero-technical-debt culture while proactively preventing scaling bottlenecks across distributed backend components.
Mentor engineers across the organization, multiplying the team's output by translating ambiguous product bets into highly defined, modular, and shippable technical milestones.
Own the technical lifecycle completely by writing crystal-clear engineering documentation and product specifications for every system you architect.
What You’ll Bring:
7+ years of experience engineering enterprise-grade production software with a proven capability to design, build, and support complex distributed systems from scratch.
Master-level expertise with a modern backend stack (such as Golang or similar systems languages) alongside deep architectural command of API infrastructure, Kubernetes, and cloud-native patterns.
Extensive hands-on experience developing autonomous agent applications, tool-calling systems, prompt loops, or systems designed explicitly for machine consumption.
Deep operational familiarity with multi-tenant architectures, usage-based metering pipelines, billing integration patterns, or secure data exchange layers.
Strong written communication and technical articulation skills, with an unwavering comfort operating within remote, globally distributed engineering environments (West Coast/Bay Area alignment preferred).
#LI-BR2
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nArchitect the future of machine-to-machine commerce as a founding member of a zero-to-one engineering squad. You will design, build, and scale the coordination fabric for agent-to-API and agent-to-agent transactions—spanning discovery, identity, billing, and settlement—built directly on top of Kong’s world-class runtime stack. Operating as an autonomous startup unit inside Kong, this team is responsible for lowering organizational drag, unlocking engineering velocity, and establishing Kong’s absolute leadership in the Agentic Era.\n\n \n\nWhat You’ll Do:\n\n - Architect and own the end-to-end full-stack surfaces of the marketplace loop, delivering high-performance tools, the underlying REST API substrate, and developer-facing onboarding systems.\n\n - Design the foundational agent-native user experience, creating robust Model Context Protocol (MCP) server capabilities, sandboxed test environments, and elegant CLI/SDK generation workflows.\n\n - Scale and protect the transaction infrastructure by building high-reliability pipelines for programmatic identity verification, usage attribution, granular metering, and complex multi-party settlement.\n\n - Drive cross-functional execution across Kong's engineering ecosystem, partnering with gateway runtime, security plugins, and global core teams to smoothly integrate marketplace features.\n\n - Lead architectural design reviews and champion a zero-technical-debt culture while proactively preventing scaling bottlenecks across distributed backend components.\n\n - Mentor engineers across the organization, multiplying the team's output by translating ambiguous product bets into highly defined, modular, and shippable technical milestones.\n\n - Own the technical lifecycle completely by writing crystal-clear engineering documentation and product specifications for every system you architect.\n \n \n\nWhat You’ll Bring:\n\n - 7+ years of experience engineering enterprise-grade production software with a proven capability to design, build, and support complex distributed systems from scratch.\n\n - Master-level expertise with a modern backend stack (such as Golang or similar systems languages) alongside deep architectural command of API infrastructure, Kubernetes, and cloud-native patterns.\n\n - Extensive hands-on experience developing autonomous agent applications, tool-calling systems, prompt loops, or systems designed explicitly for machine consumption.\n\n - Deep operational familiarity with multi-tenant architectures, usage-based metering pipelines, billing integration patterns, or secure data exchange layers.\n\n - Strong written communication and technical articulation skills, with an unwavering comfort operating within remote, globally distributed engineering environments (West Coast/Bay Area alignment preferred).\n\n#LI-BR2\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$220K – $270K","scrapeableCompensationSalarySummary":"$220K - $270K","compensationTiers":[{"id":"b96e08df-090a-4a65-958f-d59089c35874","tierSummary":"$220K – $270K","title":null,"additionalInformation":null,"components":[{"id":"e282b12a-9359-45f5-a50a-8b1782e91ebf","summary":"$220K – $270K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":270000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":270000}]}},{"id":"1b9c52d7-d90a-44a1-b61e-52a9ec88e197","title":"Senior Software Engineer ","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Bangalore, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-16T09:41:25.450+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Karnātaka","addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/kong/1b9c52d7-d90a-44a1-b61e-52a9ec88e197","applyUrl":"https://jobs.ashbyhq.com/kong/1b9c52d7-d90a-44a1-b61e-52a9ec88e197/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Kong’s API Management suite includes the Kong Enterprise Gateway, the Konnect SaaS platform and a variety of Managed Gateways in public clouds like AWS, Azure and GCP. This suite of products helps customers in different industries (like finance, banking, eCommerce, airlines, etc.) manage their API platforms and operations at scale. Our customers expect secure, reliable, high scale, low latency offerings from Kong whether running on-premise or in the public cloud.
About the Role:
As a Senior Software Engineer, you will develop high-performance Go runtime, CLI engines and declarative state managers. You will architect the software that thousands of engineering teams use every day to interact with Kong's runtime — including deck (Kong’s state management & drift detection engine), the Kong Terraform Provider, official Go SDKs and automated spec-driven API tooling.
What You Will Build & Own:
You will balance Software Development with APIOps Architecture:
1. Declarative Engine
State & Drift Management Engines: Design and optimize algorithms in Go for state diffing, validation, and real-time drift detection across large-scale multi-tenant API topologies.
Go SDK & Core Libraries: Architect and maintain enterprise-grade, high-performance Go SDKs used by Kong’s internal microservices and external clients to interface with the Konnect SaaS platform.
API Design & Standardization: Define clean, extensible REST API contracts across Kong’s platform runtimes.
Code Generation & Tooling Pipelines: Architect spec-driven tooling (OpenAPI/AsyncAPI) to dynamically generate SDKs, client libraries, and IaC definitions without manual developer toil.
2. APIOps & IaC Ecosystem
Core CLI Engineering: Build modern, fast, and intuitive CLI-first developer experiences designed for both human developer workflows and high-concurrency CI/CD automation pipelines (GitHub Actions, GitLab CI, Jenkins).
Terraform & Provider Ecosystem: Build and extend high-reliability Terraform Providers to enable seamless IaC operations.
Support for Next-Gen Runtimes: Bring new runtime capabilities into the declarative management ecosystem as native API primitives.
What You’ll Bring:
5+ years of software engineering experience designing and delivering production-grade backend systems and developer tools using Golang.
API Design Mastery: Proven experience crafting intuitive, developer-friendly API schemas (REST, gRPC, OpenAPI), with a strong focus on backwards compatibility, versioning and developer experience (DX).
Hands-on IaC / Platform Understanding: Production exposure to Terraform provider development, Kubernetes operators or stateful CI/CD automation pipelines.
Engineering Rigor: Strong commitment to clean code, comprehensive automated testing (unit, integration, end-to-end), benchmarking and robust software architecture.
Communication & Technical Leadership: Ability to articulate complex technical decisions, mentor junior engineers and collaborate across global backend and platform teams.
Why Join Kong?
Build for Engineers: Your work is open-source adjacent and directly impacts millions of developers and Fortune 500 enterprises around the globe.
Solving Deep Technical Problems: Move beyond standard CRUD services to solve high-impact problems in declarative state sync, API governance and distributed connectivity.
High-Growth Pre-IPO Startup: Scale your career alongside a market-leading company driving the future of API management and AI connectivity.
#LI-PC1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nKong’s API Management suite includes the Kong Enterprise Gateway, the Konnect SaaS platform and a variety of Managed Gateways in public clouds like AWS, Azure and GCP. This suite of products helps customers in different industries (like finance, banking, eCommerce, airlines, etc.) manage their API platforms and operations at scale. Our customers expect secure, reliable, high scale, low latency offerings from Kong whether running on-premise or in the public cloud.\n\nAbout the Role:\n\nAs a Senior Software Engineer, you will develop high-performance Go runtime, CLI engines and declarative state managers. You will architect the software that thousands of engineering teams use every day to interact with Kong's runtime — including deck (Kong’s state management & drift detection engine), the Kong Terraform Provider, official Go SDKs and automated spec-driven API tooling.\n\n\n\nWhat You Will Build & Own:\n\n\nYou will balance Software Development with APIOps Architecture:\n\n\n1. Declarative Engine\n\n - State & Drift Management Engines: Design and optimize algorithms in Go for state diffing, validation, and real-time drift detection across large-scale multi-tenant API topologies.\n\n - Go SDK & Core Libraries: Architect and maintain enterprise-grade, high-performance Go SDKs used by Kong’s internal microservices and external clients to interface with the Konnect SaaS platform.\n\n - API Design & Standardization: Define clean, extensible REST API contracts across Kong’s platform runtimes.\n\n - Code Generation & Tooling Pipelines: Architect spec-driven tooling (OpenAPI/AsyncAPI) to dynamically generate SDKs, client libraries, and IaC definitions without manual developer toil.\n\n2. APIOps & IaC Ecosystem\n\n - Core CLI Engineering: Build modern, fast, and intuitive CLI-first developer experiences designed for both human developer workflows and high-concurrency CI/CD automation pipelines (GitHub Actions, GitLab CI, Jenkins).\n\n - Terraform & Provider Ecosystem: Build and extend high-reliability Terraform Providers to enable seamless IaC operations.\n\n - Support for Next-Gen Runtimes: Bring new runtime capabilities into the declarative management ecosystem as native API primitives.\n \n \n \n What You’ll Bring:\n \n \n\n - 5+ years of software engineering experience designing and delivering production-grade backend systems and developer tools using Golang.\n\n - API Design Mastery: Proven experience crafting intuitive, developer-friendly API schemas (REST, gRPC, OpenAPI), with a strong focus on backwards compatibility, versioning and developer experience (DX).\n\n - Hands-on IaC / Platform Understanding: Production exposure to Terraform provider development, Kubernetes operators or stateful CI/CD automation pipelines.\n\n - Engineering Rigor: Strong commitment to clean code, comprehensive automated testing (unit, integration, end-to-end), benchmarking and robust software architecture.\n\n - Communication & Technical Leadership: Ability to articulate complex technical decisions, mentor junior engineers and collaborate across global backend and platform teams.\n\n\n\nWhy Join Kong?\n\n\n\n - Build for Engineers: Your work is open-source adjacent and directly impacts millions of developers and Fortune 500 enterprises around the globe.\n\n - Solving Deep Technical Problems: Move beyond standard CRUD services to solve high-impact problems in declarative state sync, API governance and distributed connectivity.\n\n - High-Growth Pre-IPO Startup: Scale your career alongside a market-leading company driving the future of API management and AI connectivity.\n\n#LI-PC1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6dcbdb23-06fa-445f-8e70-0da0dc75f588","title":"Senior Director, Sales Strategy & Operations","department":"All Cost Center","team":"Revenue Operations","employmentType":"FullTime","location":"New York, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Maryland, United States","address":{"postalAddress":{"addressRegion":"Maryland","addressCountry":"United States","addressLocality":"Annapolis"}}},{"location":"Washington, United States","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Olympia"}}},{"location":"Texas, United States","address":{"postalAddress":{"addressRegion":"Texas","addressCountry":"United States","addressLocality":"Austin"}}},{"location":"California, United States","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Sacramento"}}},{"location":"Illinois, United States","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Springfield"}}}],"publishedAt":"2026-07-16T18:53:00.389+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"Albany"}},"jobUrl":"https://jobs.ashbyhq.com/kong/6dcbdb23-06fa-445f-8e70-0da0dc75f588","applyUrl":"https://jobs.ashbyhq.com/kong/6dcbdb23-06fa-445f-8e70-0da0dc75f588/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are seeking a strategic and hands-on Senior Director, Global Sales Strategy & Operations to drive performance across our global sales organization - across all theaters and key segments. This leader will own the operating system for the global sales organization, partnering closely with Sales leadership to improve productivity, conversion, forecasting discipline, coverage design, execution rigor, and drive consistent revenue performance.
This role requires a leader who can operate at both strategic and tactical levels: shaping global sales strategy, leading annual planning, driving cross-functional alignment, and building the operational infrastructure needed to scale a high-performing sales organization. The ideal candidate combines strong business judgment, analytical depth, operational excellence, and the ability to influence senior sales and GTM leaders globally.
What You'll Do:
Business Partner to Global Sales Leadership
Serve as the strategic and operational partner to global and regional Sales leaders across theaters and segments, driving performance management, execution rigor, and revenue growth.
GTM Design & Model Transformation
Lead the evolution of the global sales model as the company scales from to $1B+ in revenue. This will include global expansion, establishing new motions (esp new product) and driving a GTM transformation in alignment with new usage-based pricing models
Global Sales Strategy, Planning & Coverage Design
Own global sales planning, including segmentation, coverage models, capacity planning, territory design, quota planning, resource allocation, and annual planning alignment with company revenue goals.
Sales Operating Cadence & Manager Execution System
Establish and run the global sales operating rhythm, including forecast reviews, pipeline inspections, QBRs, business reviews, performance scorecards, executive reporting, and front-line manager inspection frameworks.
Drive Productivity & Performance Insights
Operate the analytics and insights engine to identify risks, productivity gaps, conversion opportunities, rep performance trends, and growth levers across regions and segments.
Cross-Functional GTM Alignment & Strategic Initiatives
Partner with Marketing, SDR, Customer Success, Product, Finance, Enablement, Systems, and Deal Desk to drive cross-functional GTM execution, multi-product sales motions, and priority revenue initiatives
Champion of AI across GTM
Lead the adoption of AI as a force multiplier across Sales Strategy & Operations and the global sales organization, embedding AI into planning, seller workflows, manager inspection, forecasting, account prioritization, pipeline generation, and productivity initiatives to improve execution quality and scale.
What You'll Bring:
8+ years of experience in Sales Strategy, Sales Operations, or Revenue Operations, including at least 3+ years in a Sales Ops/Strategy leadership role at a B2B SaaS company, with direct ownership of territory design, capacity planning, quota setting, and annual sales planning.
Demonstrated experience owning a global or multi-theater sales operating cadence (forecasting, pipeline inspection, QBRs, executive reporting) for an organization of meaningful scale (e.g., $100M+ in revenue or 100+ quota-carrying reps).
Experience supporting a company through a major GTM model transition — new market/theater expansion, new product motion launch, or a pricing model shift (e.g., subscription to usage-based/consumption) — not just steady-state operations.
Proven track record partnering directly with senior Sales leadership (VP/SVP/CRO level) as a trusted strategic advisor, with the executive presence to influence global and regional sales leaders rather than just execute on their behalf.
Hands-on experience applying data/analytics (and ideally AI-enabled tools) to sales performance management — pipeline/conversion analysis, rep productivity insights, forecasting models — with fluency in Salesforce and modern GTM systems.
#LI-JW1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are seeking a strategic and hands-on Senior Director, Global Sales Strategy & Operations to drive performance across our global sales organization - across all theaters and key segments. This leader will own the operating system for the global sales organization, partnering closely with Sales leadership to improve productivity, conversion, forecasting discipline, coverage design, execution rigor, and drive consistent revenue performance.\n\nThis role requires a leader who can operate at both strategic and tactical levels: shaping global sales strategy, leading annual planning, driving cross-functional alignment, and building the operational infrastructure needed to scale a high-performing sales organization. The ideal candidate combines strong business judgment, analytical depth, operational excellence, and the ability to influence senior sales and GTM leaders globally.\n\n\n\nWhat You'll Do:\n\n - Business Partner to Global Sales Leadership\n Serve as the strategic and operational partner to global and regional Sales leaders across theaters and segments, driving performance management, execution rigor, and revenue growth.\n\n - GTM Design & Model Transformation\n Lead the evolution of the global sales model as the company scales from to $1B+ in revenue. This will include global expansion, establishing new motions (esp new product) and driving a GTM transformation in alignment with new usage-based pricing models\n\n - Global Sales Strategy, Planning & Coverage Design\n Own global sales planning, including segmentation, coverage models, capacity planning, territory design, quota planning, resource allocation, and annual planning alignment with company revenue goals.\n\n - Sales Operating Cadence & Manager Execution System\n Establish and run the global sales operating rhythm, including forecast reviews, pipeline inspections, QBRs, business reviews, performance scorecards, executive reporting, and front-line manager inspection frameworks.\n\n - Drive Productivity & Performance Insights\n Operate the analytics and insights engine to identify risks, productivity gaps, conversion opportunities, rep performance trends, and growth levers across regions and segments.\n\n - Cross-Functional GTM Alignment & Strategic Initiatives\n Partner with Marketing, SDR, Customer Success, Product, Finance, Enablement, Systems, and Deal Desk to drive cross-functional GTM execution, multi-product sales motions, and priority revenue initiatives\n\n - Champion of AI across GTM \n Lead the adoption of AI as a force multiplier across Sales Strategy & Operations and the global sales organization, embedding AI into planning, seller workflows, manager inspection, forecasting, account prioritization, pipeline generation, and productivity initiatives to improve execution quality and scale.\n\n\n\nWhat You'll Bring:\n\n - 8+ years of experience in Sales Strategy, Sales Operations, or Revenue Operations, including at least 3+ years in a Sales Ops/Strategy leadership role at a B2B SaaS company, with direct ownership of territory design, capacity planning, quota setting, and annual sales planning.\n\n - Demonstrated experience owning a global or multi-theater sales operating cadence (forecasting, pipeline inspection, QBRs, executive reporting) for an organization of meaningful scale (e.g., $100M+ in revenue or 100+ quota-carrying reps).\n\n - Experience supporting a company through a major GTM model transition — new market/theater expansion, new product motion launch, or a pricing model shift (e.g., subscription to usage-based/consumption) — not just steady-state operations.\n\n - Proven track record partnering directly with senior Sales leadership (VP/SVP/CRO level) as a trusted strategic advisor, with the executive presence to influence global and regional sales leaders rather than just execute on their behalf.\n\n - Hands-on experience applying data/analytics (and ideally AI-enabled tools) to sales performance management — pipeline/conversion analysis, rep productivity insights, forecasting models — with fluency in Salesforce and modern GTM systems.\n\n#LI-JW1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$233K – $275K • Offers Equity • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$233K - $275K","compensationTiers":[{"id":"1443d9fd-cfef-4003-b947-0ee21648e1ca","tierSummary":"$233K – $275K • Offers Equity • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"e953b635-a538-46c7-9c90-4856f107636d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"d7404b60-1d06-49de-8b19-227cd570d9e5","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"66848f1b-673d-48eb-a0a8-f1e529c1ae6a","summary":"$233K – $275K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":233000,"maxValue":275000},{"id":"380bb9e9-d3c5-448f-a060-0215e65ba8b0","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":233000,"maxValue":275000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"fbf4dae8-0e84-4579-90f9-61005eabea58","title":"Senior Software Engineer - AI Gateway","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Shanghai, China","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-23T06:50:01.427+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Shanghai","addressCountry":"China","addressLocality":"Shanghai"}},"jobUrl":"https://jobs.ashbyhq.com/kong/fbf4dae8-0e84-4579-90f9-61005eabea58","applyUrl":"https://jobs.ashbyhq.com/kong/fbf4dae8-0e84-4579-90f9-61005eabea58/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is an open-source project with a global adoption around the world. Developers and architects are adopting Kong in production among a large variety of use-cases, and actively help make Kong a better product with their feedback and contributions.
As a Systems Engineer in the Core Team, you will be working on core features such as proxying capabilities, load balancing, and database support with forward-thinking. You will be responsible for building foundations for other teams and customers, discovering and producing cutting edge industry trends and use-cases.
What You'll Do:
Responsible for designing, building and maintaining API management software and its underlying stack.
Architecture, design, and implement new innovative features including proxying capabilities, load balancing, databases support that extend Kong’s offering.
Bugs troubleshooting, performance tuning and low-level optimizations. Engage with open source community and extend Kong core to support the latest industry trends.
Fill the gaps between Kong and third-party deployment platforms and tooling.
And any additional tasks required by manager.
What You'll Bring:
5+ years of programming in server-side applications and components.
Experience designing, prototyping, building and debugging applications that are highly scalable, distributed, reliable and resilient.
Solid hands-on low-level technical expertise in Linux systems troubleshooting, and profiling.
Experience in distributed systems, Linux networking stack and computer systems programming, Kong works with APIs on both L7 and L4 transports and protocols, so this expertise and knowledge are required.
Comfortable working with a remotely distributed team.
Strong sense of ownership and excellent verbal and written communication skills -- engineers at Kong write the documentation for their products
Familiarity with AI LLM concepts and applications development
Bonus Points:
Hands on experience with NGINX/OpenResty/Kong/LuaJIT.
Hands on experience with Envoy or Istio.
Hands on experience with Rust
#LI-WL1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nKong is an open-source project with a global adoption around the world. Developers and architects are adopting Kong in production among a large variety of use-cases, and actively help make Kong a better product with their feedback and contributions.\n\n \n\nAs a Systems Engineer in the Core Team, you will be working on core features such as proxying capabilities, load balancing, and database support with forward-thinking. You will be responsible for building foundations for other teams and customers, discovering and producing cutting edge industry trends and use-cases.\n\n\n\nWhat You'll Do:\n\n - Responsible for designing, building and maintaining API management software and its underlying stack.\n\n - Architecture, design, and implement new innovative features including proxying capabilities, load balancing, databases support that extend Kong’s offering.\n\n - Bugs troubleshooting, performance tuning and low-level optimizations. Engage with open source community and extend Kong core to support the latest industry trends.\n\n - Fill the gaps between Kong and third-party deployment platforms and tooling.\n\n - And any additional tasks required by manager.\n\n\n\nWhat You'll Bring:\n\n - 5+ years of programming in server-side applications and components.\n\n - Experience designing, prototyping, building and debugging applications that are highly scalable, distributed, reliable and resilient.\n\n - Solid hands-on low-level technical expertise in Linux systems troubleshooting, and profiling.\n\n - Experience in distributed systems, Linux networking stack and computer systems programming, Kong works with APIs on both L7 and L4 transports and protocols, so this expertise and knowledge are required.\n\n - Comfortable working with a remotely distributed team.\n\n - Strong sense of ownership and excellent verbal and written communication skills -- engineers at Kong write the documentation for their products\n\n - Familiarity with AI LLM concepts and applications development\n\n\n\nBonus Points:\n\n - Hands on experience with NGINX/OpenResty/Kong/LuaJIT.\n\n - Hands on experience with Envoy or Istio.\n\n - Hands on experience with Rust\n\n#LI-WL1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"06d0057a-f08c-467e-8337-d75b1d8fc835","title":"Software Engineer, Core Platform","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-19T12:27:40.306+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Ontario","addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/kong/06d0057a-f08c-467e-8337-d75b1d8fc835","applyUrl":"https://jobs.ashbyhq.com/kong/06d0057a-f08c-467e-8337-d75b1d8fc835/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become \"API-first\" and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market.
The IAM Team is responsible for building and maintaining the identity and access management systems that secure Kong Konnect and the Developer Portal. We develop the authentication and authorization services that protect millions of API requests daily, enabling secure access control for enterprise customers and developers worldwide. Our systems power fine-grained permissions, role-based access control, and seamless identity experiences across Kong's platform.
The Software Engineer will be a key contributor to the IAM Team, building scalable backend services for Kong Konnect and the Developer Portal. You'll develop microservices in Golang that handle identity management, access control, and permissions enforcement for Kong's multi-tenant platform. This role requires strong platform engineering fundamentals, Golang proficiency, microservices architecture experience, and cloud-native development on AWS and Kubernetes. You'll learn and grow your expertise in IAM technologies while building production systems at scale.
Develop and maintain backend microservices in Golang that power authentication and authorization for Kong Konnect and Developer Portal.
Build scalable APIs that integrate identity and access management capabilities across Kong's product ecosystem.
Deploy and manage services on AWS using Kubernetes for container orchestration and high availability.
Implement secure, performant backend services that handle high-volume traffic and enforce access control policies.
Collaborate with senior engineers and security teams to learn and implement IAM best practices.
Work with product managers and other engineering teams to deliver features that enhance developer and enterprise user experiences.
Write clean, maintainable, well-tested code with comprehensive unit, integration, and end-to-end tests.
Participate in code reviews, design discussions, and architecture planning.
Monitor and optimize service performance, reliability, and security through observability tools and continuous improvement.
Participate in on-call rotation to ensure high availability of platform services.
Contribute to building a culture of engineering excellence and security-first development.
3+ years of professional software engineering experience building backend services and distributed systems.
Strong proficiency in Golang with experience building production microservices.
Strong experience with API development and design (REST, gRPC) and building API-first services.
Experience building and deploying microservices architectures in production environments.
Hands-on experience with AWS services (EKS, ECS, Lambda, DynamoDB, RDS, S3, etc.).
Experience with Kubernetes including deployment, scaling, and managing containerized applications.
Understanding of distributed systems concepts and building highly available, fault-tolerant services.
Knowledge of security best practices for backend services including secure credential storage and secret management.
Experience with multi-tenancy and building services that serve multiple customers.
Experience with Continuous Integration/Delivery pipelines and tools such as GitHub Actions or Jenkins.
Experience with database systems (SQL and NoSQL) and data modeling.
Solid computer science fundamentals including data structures, algorithms, and system design.
Demonstrated skills using code repositories and collaboration tools (GitHub, JIRA, Confluence, or similar).
Experience working with globally distributed teams.
Strong problem-solving skills and ability to debug complex distributed systems issues.
Eagerness to learn about identity and access management technologies.
Experience with authentication and authorization technologies including OAuth 2.0, OIDC, JWT, SAML, or other IAM standards.
Knowledge of role-based access control (RBAC) and permissions systems.
Experience with API Gateway technologies or building developer portals.
Understanding of identity federation and Single Sign-On (SSO) implementations.
Experience with identity providers (Auth0, Okta, Keycloak, or similar).
Familiarity with token lifecycle management and session management.
Experience with message queues and event streaming (Kafka, RabbitMQ, NATS).
Knowledge of zero-trust security architectures and policy-based access control.
Experience with session management and distributed caching (Redis, Memcached).
Experience with observability and monitoring tools (Prometheus, Grafana, Datadog, CloudWatch).
Knowledge of Infrastructure as Code (IaC) tools such as Terraform or Pulumi.
Experience with service mesh technologies (Istio, Linkerd) and mTLS.
Familiarity with compliance frameworks (SOC 2, ISO 27001, GDPR).
Contributions to open-source projects or active involvement in engineering communities.
Experience with additional programming languages such as Python, Java, or Rust.
Background in security practices or interest in security engineering.
#LI-AW1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n\nCOME POWER THE WORLD'S CONNECTIONS?\n\n\n\n\nABOUT THE IAM TEAM AT KONG:\n\nKong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become \"API-first\" and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market.\n\n\n\nThe IAM Team is responsible for building and maintaining the identity and access management systems that secure Kong Konnect and the Developer Portal. We develop the authentication and authorization services that protect millions of API requests daily, enabling secure access control for enterprise customers and developers worldwide. Our systems power fine-grained permissions, role-based access control, and seamless identity experiences across Kong's platform.\n\n\n\n\nABOUT THE ROLE:\n\nThe Software Engineer will be a key contributor to the IAM Team, building scalable backend services for Kong Konnect and the Developer Portal. You'll develop microservices in Golang that handle identity management, access control, and permissions enforcement for Kong's multi-tenant platform. This role requires strong platform engineering fundamentals, Golang proficiency, microservices architecture experience, and cloud-native development on AWS and Kubernetes. You'll learn and grow your expertise in IAM technologies while building production systems at scale.\n\n\n\n\nWHAT YOU'LL DO:\n\n - Develop and maintain backend microservices in Golang that power authentication and authorization for Kong Konnect and Developer Portal.\n\n - Build scalable APIs that integrate identity and access management capabilities across Kong's product ecosystem.\n\n - Deploy and manage services on AWS using Kubernetes for container orchestration and high availability.\n\n - Implement secure, performant backend services that handle high-volume traffic and enforce access control policies.\n\n - Collaborate with senior engineers and security teams to learn and implement IAM best practices.\n\n - Work with product managers and other engineering teams to deliver features that enhance developer and enterprise user experiences.\n\n - Write clean, maintainable, well-tested code with comprehensive unit, integration, and end-to-end tests.\n\n - Participate in code reviews, design discussions, and architecture planning.\n\n - Monitor and optimize service performance, reliability, and security through observability tools and continuous improvement.\n\n - Participate in on-call rotation to ensure high availability of platform services.\n\n - Contribute to building a culture of engineering excellence and security-first development.\n\n\n\n\nWHAT YOU'LL BRING:\n\n - 3+ years of professional software engineering experience building backend services and distributed systems.\n\n - Strong proficiency in Golang with experience building production microservices.\n\n - Strong experience with API development and design (REST, gRPC) and building API-first services.\n\n - Experience building and deploying microservices architectures in production environments.\n\n - Hands-on experience with AWS services (EKS, ECS, Lambda, DynamoDB, RDS, S3, etc.).\n\n - Experience with Kubernetes including deployment, scaling, and managing containerized applications.\n\n - Understanding of distributed systems concepts and building highly available, fault-tolerant services.\n\n - Knowledge of security best practices for backend services including secure credential storage and secret management.\n\n - Experience with multi-tenancy and building services that serve multiple customers.\n\n - Experience with Continuous Integration/Delivery pipelines and tools such as GitHub Actions or Jenkins.\n\n - Experience with database systems (SQL and NoSQL) and data modeling.\n\n - Solid computer science fundamentals including data structures, algorithms, and system design.\n\n - Demonstrated skills using code repositories and collaboration tools (GitHub, JIRA, Confluence, or similar).\n\n - Experience working with globally distributed teams.\n\n - Strong problem-solving skills and ability to debug complex distributed systems issues.\n\n - Eagerness to learn about identity and access management technologies.\n\n\n\n\nBONUS POINTS:\n\n - Experience with authentication and authorization technologies including OAuth 2.0, OIDC, JWT, SAML, or other IAM standards.\n\n - Knowledge of role-based access control (RBAC) and permissions systems.\n\n - Experience with API Gateway technologies or building developer portals.\n\n - Understanding of identity federation and Single Sign-On (SSO) implementations.\n\n - Experience with identity providers (Auth0, Okta, Keycloak, or similar).\n\n - Familiarity with token lifecycle management and session management.\n\n - Experience with message queues and event streaming (Kafka, RabbitMQ, NATS).\n\n - Knowledge of zero-trust security architectures and policy-based access control.\n\n - Experience with session management and distributed caching (Redis, Memcached).\n\n - Experience with observability and monitoring tools (Prometheus, Grafana, Datadog, CloudWatch).\n\n - Knowledge of Infrastructure as Code (IaC) tools such as Terraform or Pulumi.\n\n - Experience with service mesh technologies (Istio, Linkerd) and mTLS.\n\n - Familiarity with compliance frameworks (SOC 2, ISO 27001, GDPR).\n\n - Contributions to open-source projects or active involvement in engineering communities.\n\n - Experience with additional programming languages such as Python, Java, or Rust.\n\n - Background in security practices or interest in security engineering.\n\n#LI-AW1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"CA$105K – CA$195K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"CA$105K - CA$195K","compensationTiers":[{"id":"d4795eb2-ba3d-49d0-998e-500430915f0a","tierSummary":"CA$105K – CA$195K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"d977453c-473e-4de0-8868-0b21bf9abef5","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"b729a9fe-1bba-4be5-b74b-3d5bb6211bd8","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"4896b0a3-dc4c-46c3-af8e-ce525821e49f","summary":"CA$105K – CA$195K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":105000,"maxValue":195000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":105000,"maxValue":195000}]}},{"id":"da83b9b4-a4ab-40af-99ac-0c3fabae3cc5","title":"Senior Software Engineering Manager, Managed Gateways SREs","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Washington, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-23T18:51:37.292+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Olympia"}},"jobUrl":"https://jobs.ashbyhq.com/kong/da83b9b4-a4ab-40af-99ac-0c3fabae3cc5","applyUrl":"https://jobs.ashbyhq.com/kong/da83b9b4-a4ab-40af-99ac-0c3fabae3cc5/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Location:Washington
As a Senior Software Engineering Manager for Managed Gateways SREs, you will lead the charge in defining the reliability, scalability, and operational excellence of Kong's critical managed services. Your team's unwavering commitment to 99.99%+ uptime and seamless performance directly empowers developers globally, fueling the Agentic Era by providing the robust infrastructure that underpins modern API-driven applications. You'll build this team in Toronto from the ground up, and in the early stages, you'll stay hands-on - directly in the work, not just directing it from a distance.
Build Kong's Managed Gateways SRE team in Seattle, Washington from the ground up - hiring, setting the bar, and staying hands-on in enterprise implementations as the team ramps.
Act as a direct contributor to critical implementations and reliability work in the early stages, with outcomes that materially move the needle on Managed Gateways' growth and business performance.
Lead, mentor, and grow a high-performing team of Site Reliability Engineers dedicated to Kong's Managed Gateway offerings, in direct support of our critical enterprise customer base across the Americas and Europe.
Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers.
Own the end-to-end operational lifecycle, from proactive monitoring and alerting to incident response and blameless post-mortems, ensuring continuous service improvement.
Drive developer delight and operational efficiency through automation, self-service tooling, and streamlined workflows for deploying and managing API gateways, while proactively preventing technical debt and reducing operational toil.
Define, track, and report on key SLOs and SLIs, and advocate for architectural best practices that keep Managed Gateways performant and resilient as it scales.
Collaborate cross-functionally with Product, engineering, and support teams to influence roadmap decisions and ensure operational readiness for new features.
Proven experience leading and managing Site Reliability Engineering or DevOps teams in a fast-paced, high-growth environment.
Deep expertise in designing, deploying, and operating highly available distributed systems on cloud platforms (AWS, Azure, or GCP).
Extensive hands-on experience with Kubernetes (k8s) and container orchestration in production environments.
Proficiency in Golang or similar modern programming languages for infrastructure automation and service development.
Strong understanding of observability principles and experience with tools such as Prometheus, Grafana, OpenTelemetry, or similar.
Demonstrated ability to manage critical incidents, perform root cause analysis, and implement effective preventative measures.
Familiarity with API gateway technologies, service mesh, or network proxies is a significant plus.
Ownership: You take full responsibility for the reliability and performance of systems, driving initiatives from conception to completion.
Urgency: You thrive in dynamic environments, prioritizing critical issues and delivering impactful solutions with speed and precision.
Collaboration: You build strong relationships, foster open communication, and work effectively across global teams to achieve shared goals.
Experience with open-source contributions or active participation in SRE/cloud-native communities.
Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer) or Kubernetes (e.g., CKA, CKAD).
Background in companies focused on developer tools, infrastructure software, or API management.
#LI-KC1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n\nSENIOR SOFTWARE ENGINEERING MANAGER, MANAGED GATEWAYS SRES\n\nLocation:Washington\n\n\n\n\nTHE MISSION:\n\nAs a Senior Software Engineering Manager for Managed Gateways SREs, you will lead the charge in defining the reliability, scalability, and operational excellence of Kong's critical managed services. Your team's unwavering commitment to 99.99%+ uptime and seamless performance directly empowers developers globally, fueling the Agentic Era by providing the robust infrastructure that underpins modern API-driven applications. You'll build this team in Toronto from the ground up, and in the early stages, you'll stay hands-on - directly in the work, not just directing it from a distance.\n\n\n\n\nWHAT YOU'LL DO:\n\n - Build Kong's Managed Gateways SRE team in Seattle, Washington from the ground up - hiring, setting the bar, and staying hands-on in enterprise implementations as the team ramps.\n\n - Act as a direct contributor to critical implementations and reliability work in the early stages, with outcomes that materially move the needle on Managed Gateways' growth and business performance.\n\n - Lead, mentor, and grow a high-performing team of Site Reliability Engineers dedicated to Kong's Managed Gateway offerings, in direct support of our critical enterprise customer base across the Americas and Europe.\n\n - Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers.\n\n - Own the end-to-end operational lifecycle, from proactive monitoring and alerting to incident response and blameless post-mortems, ensuring continuous service improvement.\n\n - Drive developer delight and operational efficiency through automation, self-service tooling, and streamlined workflows for deploying and managing API gateways, while proactively preventing technical debt and reducing operational toil.\n\n - Define, track, and report on key SLOs and SLIs, and advocate for architectural best practices that keep Managed Gateways performant and resilient as it scales.\n\n - Collaborate cross-functionally with Product, engineering, and support teams to influence roadmap decisions and ensure operational readiness for new features.\n\n\n\n\nWHAT YOU'LL BRING:\n\n\nTHE TOOLKIT\n\n - Proven experience leading and managing Site Reliability Engineering or DevOps teams in a fast-paced, high-growth environment.\n\n - Deep expertise in designing, deploying, and operating highly available distributed systems on cloud platforms (AWS, Azure, or GCP).\n\n - Extensive hands-on experience with Kubernetes (k8s) and container orchestration in production environments.\n\n - Proficiency in Golang or similar modern programming languages for infrastructure automation and service development.\n\n - Strong understanding of observability principles and experience with tools such as Prometheus, Grafana, OpenTelemetry, or similar.\n\n - Demonstrated ability to manage critical incidents, perform root cause analysis, and implement effective preventative measures.\n\n - Familiarity with API gateway technologies, service mesh, or network proxies is a significant plus.\n\n\nTHE KONG DNA\n\n - Ownership: You take full responsibility for the reliability and performance of systems, driving initiatives from conception to completion.\n\n - Urgency: You thrive in dynamic environments, prioritizing critical issues and delivering impactful solutions with speed and precision.\n\n - Collaboration: You build strong relationships, foster open communication, and work effectively across global teams to achieve shared goals.\n\n\n\n\nBONUS POINTS:\n\n - Experience with open-source contributions or active participation in SRE/cloud-native communities.\n\n - Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer) or Kubernetes (e.g., CKA, CKAD).\n\n - Background in companies focused on developer tools, infrastructure software, or API management.\n\n#LI-KC1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$153K – $218K","scrapeableCompensationSalarySummary":"$153K - $218K","compensationTiers":[{"id":"125ac807-aa5a-4327-b3c8-b495c3ecf7fe","tierSummary":"$153K – $218K","title":null,"additionalInformation":null,"components":[{"id":"66d72031-3620-437c-86bc-7d5477d0bf55","summary":"$153K – $218K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":153000,"maxValue":218000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":153000,"maxValue":218000}]}},{"id":"68655cc7-790e-4f8c-882f-5b00f04d1bab","title":"Senior SRE, Managed Gateways","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Washington, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-23T18:47:00.374+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Olympia"}},"jobUrl":"https://jobs.ashbyhq.com/kong/68655cc7-790e-4f8c-882f-5b00f04d1bab","applyUrl":"https://jobs.ashbyhq.com/kong/68655cc7-790e-4f8c-882f-5b00f04d1bab/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Kong's Managed Gateways is the fastest-growing product in the Kong portfolio, a SaaS offering with ARR growing multifold. As a Senior Site Reliability Engineer focused on Managed Gateways, you'll be instrumental in architecting and maintaining the resilient, scalable infrastructure that powers Kong's mission-critical managed services — and you'll be the technical face of that product for the enterprise customers who depend on it, directly ensuring the reliability and performance that lets them build the next generation of connected applications at global scale.
Cloud Gateways is a complex, multi-cloud problem — supported across AWS, GCP, and Azure — and our enterprise customers run large, often unique topologies. This role carries two equally deep engineering mandates: owning production reliability for the platform, and acting as the senior technical authority who takes an enterprise customer from kickoff to a fully successful, live implementation.
Platform & Reliability Engineering
Lead, mentor, and inspire a high-performing team of Site Reliability Engineers dedicated to Kong's Managed Gateway offerings.
Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers.
Own the end-to-end operational lifecycle, from proactive monitoring and alerting to incident response and blameless post-mortems, ensuring continuous service improvement.
Drive a culture of developer delight by implementing automation, self-service tooling, and streamlined workflows for deploying and managing API gateways.
Define, track, and report on key SLOs and SLIs to ensure optimal performance and reliability of Managed Gateways.
Champion technical debt prevention and advocate for architectural best practices that enhance system resilience and reduce operational toil.
Collaborate cross-functionally with Product, engineering, and Customer Success to influence roadmap decisions and ensure operational readiness for new features.
Enterprise Implementation Engineering
Partner directly with enterprise customers — working alongside Product leadership, Professional Services, and Customer Success — to drive end-to-end onboarding and implementation of Cloud Gateways, and productize recurring implementation patterns into repeatable playbooks and platform capabilities.
Bring deep, cross-cloud breadth (AWS, GCP, Azure) to handle unique customer topologies and turn complex setups into successful, production-ready deployments.
Serve as the technical owner of the customer relationship through implementation, primarily supporting our North America customer base, and be the escalation point Customer Success leans on for technically complex accounts.
Feed real-world implementation patterns and customer constraints back to Product to further contribute the roadmap.
Extensive experience as a Site Reliability Engineer, focusing on highly available and distributed systems.
Deep expertise with Kubernetes and cloud-native architectures, preferably across multiple public cloud providers (AWS, GCP, Azure).
Strong proficiency in Golang or similar modern programming languages for automation and tool development.
Proven track record in building and maintaining CI/CD pipelines and infrastructure as code (Terraform, Ansible).
In-depth knowledge of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK stack, Datadog).
Experience with managed services, API gateways, or similar network infrastructure is highly desirable.
You take immense ownership of your systems, treating reliability as a first-class feature.
You operate with a sense of urgency, especially in critical situations, and drive quick, effective resolutions.
You thrive in a collaborative environment, actively sharing knowledge and elevating the entire team.
Kong moves fast, and our team's spread across continents and time zones — plans shift mid-flight, and things don't always line up neatly. You don't need everything settled to do good work. You bring your own calm to the noise, figure things out as you go, and help the people around you do the same.
Experience with Service Mesh technologies (e.g., Istio, Linkerd).
Familiarity with database administration for high-throughput systems (PostgreSQL, Cassandra).
Contributions to open-source SRE tools or projects.
Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, CKA).
#LI-KC1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n\nSENIOR SRE, MANAGED GATEWAYS\n\n\n\n\nABOUT THE ROLE:\n\nKong's Managed Gateways is the fastest-growing product in the Kong portfolio, a SaaS offering with ARR growing multifold. As a Senior Site Reliability Engineer focused on Managed Gateways, you'll be instrumental in architecting and maintaining the resilient, scalable infrastructure that powers Kong's mission-critical managed services — and you'll be the technical face of that product for the enterprise customers who depend on it, directly ensuring the reliability and performance that lets them build the next generation of connected applications at global scale.\n\n\n\n\nWHAT YOU’LL DO:\n\nCloud Gateways is a complex, multi-cloud problem — supported across AWS, GCP, and Azure — and our enterprise customers run large, often unique topologies. This role carries two equally deep engineering mandates: owning production reliability for the platform, and acting as the senior technical authority who takes an enterprise customer from kickoff to a fully successful, live implementation.\n\nPlatform & Reliability Engineering\n\n - Lead, mentor, and inspire a high-performing team of Site Reliability Engineers dedicated to Kong's Managed Gateway offerings.\n\n - Architect and implement robust, scalable, and fault-tolerant cloud-native systems using technologies like Kubernetes, Golang, and major cloud providers.\n\n - Own the end-to-end operational lifecycle, from proactive monitoring and alerting to incident response and blameless post-mortems, ensuring continuous service improvement.\n\n - Drive a culture of developer delight by implementing automation, self-service tooling, and streamlined workflows for deploying and managing API gateways.\n\n - Define, track, and report on key SLOs and SLIs to ensure optimal performance and reliability of Managed Gateways.\n\n - Champion technical debt prevention and advocate for architectural best practices that enhance system resilience and reduce operational toil.\n\n - Collaborate cross-functionally with Product, engineering, and Customer Success to influence roadmap decisions and ensure operational readiness for new features.\n\nEnterprise Implementation Engineering\n\n - Partner directly with enterprise customers — working alongside Product leadership, Professional Services, and Customer Success — to drive end-to-end onboarding and implementation of Cloud Gateways, and productize recurring implementation patterns into repeatable playbooks and platform capabilities.\n\n - Bring deep, cross-cloud breadth (AWS, GCP, Azure) to handle unique customer topologies and turn complex setups into successful, production-ready deployments.\n\n - Serve as the technical owner of the customer relationship through implementation, primarily supporting our North America customer base, and be the escalation point Customer Success leans on for technically complex accounts.\n\n - Feed real-world implementation patterns and customer constraints back to Product to further contribute the roadmap.\n \n \n\n\nWHAT YOU’LL BRING:\n\n\nTHE TOOLKIT\n\n - Extensive experience as a Site Reliability Engineer, focusing on highly available and distributed systems.\n\n - Deep expertise with Kubernetes and cloud-native architectures, preferably across multiple public cloud providers (AWS, GCP, Azure).\n\n - Strong proficiency in Golang or similar modern programming languages for automation and tool development.\n\n - Proven track record in building and maintaining CI/CD pipelines and infrastructure as code (Terraform, Ansible).\n\n - In-depth knowledge of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK stack, Datadog).\n\n - Experience with managed services, API gateways, or similar network infrastructure is highly desirable.\n\n\nTHE KONG DNA\n\n - You take immense ownership of your systems, treating reliability as a first-class feature.\n\n - You operate with a sense of urgency, especially in critical situations, and drive quick, effective resolutions.\n\n - You thrive in a collaborative environment, actively sharing knowledge and elevating the entire team.\n\n - Kong moves fast, and our team's spread across continents and time zones — plans shift mid-flight, and things don't always line up neatly. You don't need everything settled to do good work. You bring your own calm to the noise, figure things out as you go, and help the people around you do the same.\n \n \n\n\nBONUS POINTS:\n\n - Experience with Service Mesh technologies (e.g., Istio, Linkerd).\n\n - Familiarity with database administration for high-throughput systems (PostgreSQL, Cassandra).\n\n - Contributions to open-source SRE tools or projects.\n\n - Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, CKA).\n\n#LI-KC1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$113K – $162K","scrapeableCompensationSalarySummary":"$113K - $162K","compensationTiers":[{"id":"e30404cb-8911-4da5-9519-54928e5da98d","tierSummary":"$113K – $162K","title":null,"additionalInformation":null,"components":[{"id":"77f2d33a-6123-49cf-9cc9-91d64c125392","summary":"$113K – $162K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":113000,"maxValue":162000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":113000,"maxValue":162000}]}},{"id":"afee4e76-30d8-44ec-8b1d-b92af3766252","title":"Territory Account Manager","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"Indonesia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-24T03:41:45.373+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"Indonesia","addressLocality":"Jakarta"}},"jobUrl":"https://jobs.ashbyhq.com/kong/afee4e76-30d8-44ec-8b1d-b92af3766252","applyUrl":"https://jobs.ashbyhq.com/kong/afee4e76-30d8-44ec-8b1d-b92af3766252/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are looking for an experienced sales professional, ideally with open source experience, who will be selling into enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise software products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.
What You’ll Do:
Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business.
Meet individual quotas and objectives.
Responsible for assigned territory account planning and forecasting.
Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.
Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs.
Represent Kong most professionally and support our customers to the best of your ability.
Ability to travel to customer sites as required.
What You’ll Bring:
A true desire to see customers benefit from the investment they make with Kong.
10 years or more of experience in selling enterprise software with a strong network in the enterprise domain.
Demonstrated success in selling to assigned named accounts, particularly to senior-level executives and across multiple departments.
Ability to leverage established relationships and proven sales techniques for success.
Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalise on them.
Effective communicator and strong interpersonal skills.
Excellent negotiation, presentation, and closing skills.
Motivated, driven and results-oriented.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role: \n\nWe are looking for an experienced sales professional, ideally with open source experience, who will be selling into enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise software products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.\n\nWhat You’ll Do:\n\n - Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business.\n\n - Meet individual quotas and objectives.\n\n - Responsible for assigned territory account planning and forecasting.\n\n - Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.\n\n - Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs.\n\n - Represent Kong most professionally and support our customers to the best of your ability.\n\n - Ability to travel to customer sites as required.\n\nWhat You’ll Bring:\n\n - A true desire to see customers benefit from the investment they make with Kong.\n\n - 10 years or more of experience in selling enterprise software with a strong network in the enterprise domain.\n\n - Demonstrated success in selling to assigned named accounts, particularly to senior-level executives and across multiple departments.\n\n - Ability to leverage established relationships and proven sales techniques for success.\n\n - Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.\n\n - Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalise on them.\n\n - Effective communicator and strong interpersonal skills.\n\n - Excellent negotiation, presentation, and closing skills.\n\n - Motivated, driven and results-oriented.\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"72dd9e7a-92d6-443b-a520-dd127756cc95","title":"Enterprise Account Executive","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"Indonesia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-24T04:39:06.326+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Indonesia","addressLocality":"Jakarta"}},"jobUrl":"https://jobs.ashbyhq.com/kong/72dd9e7a-92d6-443b-a520-dd127756cc95","applyUrl":"https://jobs.ashbyhq.com/kong/72dd9e7a-92d6-443b-a520-dd127756cc95/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are looking for an experienced sales professional, ideally with open source experience, who will be selling into enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise software products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.
What You’ll Do:
Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business.
Meet individual quotas and objectives.
Responsible for assigned territory account planning and forecasting.
Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.
Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs.
Represent Kong most professionally and support our customers to the best of your ability.
Ability to travel to customer sites as required (30% - 50%).
What You’ll Bring:
A true desire to see customers benefit from the investment they make with Kong.
7 years or more of experience in selling enterprise software.
Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments.
Ability to leverage established relationships and proven sales techniques for success.
Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalise on them.
Effective communicator and strong interpersonal skills.
Excellent negotiation, presentation, and closing skills.
Motivated, driven and results-oriented.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are looking for an experienced sales professional, ideally with open source experience, who will be selling into enterprise accounts. The ideal candidate has been a part of the sales efforts for other early-stage enterprise software products in an entrepreneurial setting. The Enterprise Account Executive will be integral to our growth plan and in acquiring new customers. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.\n\nWhat You’ll Do:\n\n - Sell Kong Enterprise Platform to enterprise customers by developing and executing a pipeline generation strategy that will create a viable and long-term business.\n\n - Meet individual quotas and objectives.\n\n - Responsible for assigned territory account planning and forecasting.\n\n - Take ownership of your book of business, which includes understanding and documenting the buying criteria and process, determining the appropriate motions and patterns, ensuring pipeline accuracy based on evidence, and working the leads to closure.\n\n - Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment with customer needs.\n\n - Represent Kong most professionally and support our customers to the best of your ability.\n\n - Ability to travel to customer sites as required (30% - 50%).\n\n \n\nWhat You’ll Bring:\n\n - A true desire to see customers benefit from the investment they make with Kong.\n\n - 7 years or more of experience in selling enterprise software.\n\n - Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments.\n\n - Ability to leverage established relationships and proven sales techniques for success.\n\n - Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.\n\n - Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalise on them.\n\n - Effective communicator and strong interpersonal skills.\n\n - Excellent negotiation, presentation, and closing skills.\n\n - Motivated, driven and results-oriented.\n\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9ef0f069-1d5e-4bcd-9c16-359e11456a12","title":"Sr. Staff Design Technologist","department":"All Cost Center","team":"Product","employmentType":"FullTime","location":"San Francisco, California, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-19T19:30:12.825+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/kong/9ef0f069-1d5e-4bcd-9c16-359e11456a12","applyUrl":"https://jobs.ashbyhq.com/kong/9ef0f069-1d5e-4bcd-9c16-359e11456a12/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is building the future of AI connectivity and API management. We're hiring a Senior Staff Design Technologist to sit at the intersection of product design, design systems, and frontend implementation — shaping how design and engineering work together more effectively at scale.
You'll join our ~20-person Product Design team, reporting to the VP of Design, as the second specialist focused on design systems. Our design systems practice is already strong — you'll contribute across all of it while helping us push into new territory: AI-enabled design workflows, deeper design ↔ engineering convergence, and how we design for emerging agent-driven experiences.
We're looking for someone with strong product and visual design instincts who has the technical fluency and collaboration skills to bridge design and engineering. Roughly half your time will be in design tools; the other half in code, tooling, and cross-functional collaboration
What You'll Do:
Lead AI-enabled design workflows
Build and maintain our AI prototyping starter kits, repos, and conventions
Write internal scripts, tools, and workflows that accelerate how the Product Design team works
Experiment with MCP Apps (ext-apps) and emerging agent UI patterns — helping establish how Kong designs for AI-native and agent-driven experiences
Stay close to what's emerging in AI tooling and enable the team on the latest best practices
Be a bridge between design and engineering
Build trusted, ongoing relationships with frontend engineers
Help reduce drift between design and implementation systems, in service of both teams
Drive platform UI cohesion
Collaborate with your design systems colleagues, designers, and engineers to identify or revamp reusable patterns
Audit and identify opportunities to reduce one-off patterns and improve cross-product cohesion
Contribute to documentation, usage guidance, and governance — and enable the team effectively on changes
Raise the bar on craft
Help establish a high standard for visual quality, interaction design, and usability across technical product experiences
Bring strong judgment around when to follow conventions versus when to push forward
Partner with designers to improve consistency, polish, and accessibility
What You'll Bring:
8+ years of experience in Design Engineering, Product Design, Design Systems, or similar hybrid roles — rooted in design
Strong product and visual design instincts, especially for technical or developer-focused products
Technical fluency with modern frontend systems — enough to collaborate deeply with engineers, contribute meaningfully to shared systems, and build internal tooling
Hands-on experience with AI tooling, prototyping workflows, or building design-adjacent scripts and automations
Familiarity with Figma ↔ code workflows — CodeConnect, design tokens, component APIs, Storybook, or similar
Experience working closely with both designers and frontend engineers as a collaborative partner
Genuine excitement about where AI is taking product development — and the initiative to help your team get there
Excellent collaboration and communication skills, with the ability to build trust across disciplines
Strong systems thinking and ability to balance short-term pragmatism with long-term scalability
Portfolio expectations:
A portfolio, site, and/or repo demonstrating:
Strong visual and interaction design craft
AI Prototyping, tooling, and technical experimentation
Design systems and frontend collaboration work
Multiple examples of driving meaningful impact backed by an effective process
#LI-AW1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nKong is building the future of AI connectivity and API management. We're hiring a Senior Staff Design Technologist to sit at the intersection of product design, design systems, and frontend implementation — shaping how design and engineering work together more effectively at scale.\n\n\n\nYou'll join our ~20-person Product Design team, reporting to the VP of Design, as the second specialist focused on design systems. Our design systems practice is already strong — you'll contribute across all of it while helping us push into new territory: AI-enabled design workflows, deeper design ↔ engineering convergence, and how we design for emerging agent-driven experiences.\n\n\n\nWe're looking for someone with strong product and visual design instincts who has the technical fluency and collaboration skills to bridge design and engineering. Roughly half your time will be in design tools; the other half in code, tooling, and cross-functional collaboration\n\n \n \n\nWhat You'll Do:\n\n\n\n\nLead AI-enabled design workflows\n\n - Build and maintain our AI prototyping starter kits, repos, and conventions\n\n - Write internal scripts, tools, and workflows that accelerate how the Product Design team works\n\n - Experiment with MCP Apps (ext-apps) and emerging agent UI patterns — helping establish how Kong designs for AI-native and agent-driven experiences\n\n - Stay close to what's emerging in AI tooling and enable the team on the latest best practices\n\n\n\nBe a bridge between design and engineering\n\n - Build trusted, ongoing relationships with frontend engineers\n\n - Help reduce drift between design and implementation systems, in service of both teams\n\n\n\nDrive platform UI cohesion\n\n - Collaborate with your design systems colleagues, designers, and engineers to identify or revamp reusable patterns\n\n - Audit and identify opportunities to reduce one-off patterns and improve cross-product cohesion\n\n - Contribute to documentation, usage guidance, and governance — and enable the team effectively on changes\n\n\n\nRaise the bar on craft\n\n - Help establish a high standard for visual quality, interaction design, and usability across technical product experiences\n\n - Bring strong judgment around when to follow conventions versus when to push forward\n\n - Partner with designers to improve consistency, polish, and accessibility\n\n \n\nWhat You'll Bring:\n\n - 8+ years of experience in Design Engineering, Product Design, Design Systems, or similar hybrid roles — rooted in design\n\n - Strong product and visual design instincts, especially for technical or developer-focused products\n\n - Technical fluency with modern frontend systems — enough to collaborate deeply with engineers, contribute meaningfully to shared systems, and build internal tooling\n\n - Hands-on experience with AI tooling, prototyping workflows, or building design-adjacent scripts and automations\n\n - Familiarity with Figma ↔ code workflows — CodeConnect, design tokens, component APIs, Storybook, or similar\n\n - Experience working closely with both designers and frontend engineers as a collaborative partner\n\n - Genuine excitement about where AI is taking product development — and the initiative to help your team get there\n\n - Excellent collaboration and communication skills, with the ability to build trust across disciplines\n\n - Strong systems thinking and ability to balance short-term pragmatism with long-term scalability\n\n\n\nPortfolio expectations:\n\n - A portfolio, site, and/or repo demonstrating:\n\n - Strong visual and interaction design craft\n\n - AI Prototyping, tooling, and technical experimentation\n\n - Design systems and frontend collaboration work\n\n - Multiple examples of driving meaningful impact backed by an effective process\n\n\n\n#LI-AW1\n\n\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$150K – $250K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $250K","compensationTiers":[{"id":"729716ad-6b78-4f58-8090-ca00539ea0d6","tierSummary":"$150K – $250K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"d34e2afe-3059-4aa1-b423-4b55a7c29823","summary":"$150K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":250000},{"id":"28153052-9bba-425a-aaf8-e82ba68756f6","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"e4e09ddc-2463-46aa-9b93-a15aa926d526","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":250000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2dd41d27-36c1-4ea0-99b0-7716370b0911","title":"Senior Software Engineer, Konnect Admin/Billing","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Toronto, Canada","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Washington, United States","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Olympia"}}}],"publishedAt":"2026-06-29T14:59:10.640+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Canada","addressLocality":"Toronto"}},"jobUrl":"https://jobs.ashbyhq.com/kong/2dd41d27-36c1-4ea0-99b0-7716370b0911","applyUrl":"https://jobs.ashbyhq.com/kong/2dd41d27-36c1-4ea0-99b0-7716370b0911/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
The Senior Software Engineer will be a core member of the Billing Platform Team, designing and implementing the microservices and integrations that power Kong's commercial infrastructure. You'll build scalable, reliable TypeScript services that handle the full customer billing lifecycle, from trial signup through enterprise subscription provisioning and consumption metering. This role requires deep experience with distributed systems, event-driven architectures, and third-party financial platform integrations, combined with strong ownership instincts and the ability to operate in a domain where correctness is not optional.
What You'll Do:
Design, develop, and maintain TypeScript microservices that power billing lifecycle management across self-serve and enterprise plan models.
Build and evolve integrations with payment processing, usage metering, and CRM platforms to support contract and entitlement synchronization.
Implement reliable event-driven workflows using Kafka or similar platforms to process contract events, provision entitlements, and trigger billing state transitions.
Design and maintain the entitlement enforcement layer that gates product access based on plan type and contract state across Kong's multi-tenant platform.
Own the provisioning pipeline that maps closed sales opportunities to live org configurations, reducing manual intervention and human error.
Collaborate with product managers, RevOps, and finance stakeholders to translate billing requirements into reliable, auditable system behavior.
Build and improve internal tooling for billing operations, including admin interfaces used by customer support and finance teams.
Write clean, maintainable, well-tested code with comprehensive unit, integration, and end-to-end tests across a high-stakes financial domain.
Participate in code reviews, design discussions, and architecture planning with a focus on correctness, idempotency, and operational resilience.
Participate in on-call rotation and own incident response for billing platform services.
Mentor junior engineers and contribute to a culture of engineering rigor and operational accountability.
What You'll Bring:
5+ years of professional software engineering experience building backend services and distributed systems.
Strong proficiency in TypeScript and Node.js with experience building production microservices using frameworks such as NestJS.
Deep experience with relational databases (PostgreSQL or similar) including schema design, query optimization, and data modeling for financial or transactional domains.
Experience designing and building event-driven architectures using Kafka, SQS, or similar messaging platforms.
Proven experience integrating with third-party financial or billing platforms such as Stripe, Zuora, Chargebee, or usage metering systems.
Strong understanding of distributed systems concepts including consistency, idempotency, eventual consistency, and failure recovery in financial workflows.
Experience building microservices that consume and produce CRM events as part of automated provisioning or fulfillment workflows.
Solid understanding of multi-tenant SaaS architecture and the complexity of enforcing per-org entitlements at scale.
Experience with Kubernetes and container orchestration for deploying and operating production services.
Strong computer science fundamentals including data structures, algorithms, and system design.
Experience with CI/CD pipelines and tools such as GitHub Actions or Jenkins.
Demonstrated skills using code repositories and collaboration tools (GitHub, JIRA, Confluence, or similar).
Experience working with globally distributed teams.
Excellent problem-solving skills and ability to debug complex data consistency issues across distributed systems.
Bonus Points:
Experience with usage-based billing models, metering pipelines, or consumption rating systems (Metronome, Lago, Amberflo, or similar).
Familiarity with Snowflake or similar data warehousing platforms used for contract aggregation and billing logic.
Experience building internal billing admin tooling for operational and support use cases.
Knowledge of financial reconciliation patterns, audit trail requirements, and building systems for regulated or revenue-critical environments.
Experience with prorated billing, invoice lifecycle management, or credit and refund processing workflows.
Familiarity with AWS Marketplace or other cloud marketplace billing integrations.
Understanding of CPQ (Configure Price Quote) systems and how contract data flows from CRM to provisioning.
Experience with Druid, ClickHouse, or other OLAP systems used for real-time usage analytics.
Knowledge of Infrastructure as Code tools such as Terraform or Pulumi.
Experience with observability and monitoring tools (Datadog, Prometheus, Grafana, or OpenTelemetry).
Familiarity with service mesh technologies (Istio, Linkerd) and mTLS.
Fullstack capable with experience building internal tooling UIs.
A passion for building systems where the correctness of data has direct commercial consequence.
#LI-MP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nThe Senior Software Engineer will be a core member of the Billing Platform Team, designing and implementing the microservices and integrations that power Kong's commercial infrastructure. You'll build scalable, reliable TypeScript services that handle the full customer billing lifecycle, from trial signup through enterprise subscription provisioning and consumption metering. This role requires deep experience with distributed systems, event-driven architectures, and third-party financial platform integrations, combined with strong ownership instincts and the ability to operate in a domain where correctness is not optional.\n\n\n\nWhat You'll Do:\n\n - Design, develop, and maintain TypeScript microservices that power billing lifecycle management across self-serve and enterprise plan models.\n\n - Build and evolve integrations with payment processing, usage metering, and CRM platforms to support contract and entitlement synchronization.\n\n - Implement reliable event-driven workflows using Kafka or similar platforms to process contract events, provision entitlements, and trigger billing state transitions.\n\n - Design and maintain the entitlement enforcement layer that gates product access based on plan type and contract state across Kong's multi-tenant platform.\n\n - Own the provisioning pipeline that maps closed sales opportunities to live org configurations, reducing manual intervention and human error.\n\n - Collaborate with product managers, RevOps, and finance stakeholders to translate billing requirements into reliable, auditable system behavior.\n\n - Build and improve internal tooling for billing operations, including admin interfaces used by customer support and finance teams.\n\n - Write clean, maintainable, well-tested code with comprehensive unit, integration, and end-to-end tests across a high-stakes financial domain.\n\n - Participate in code reviews, design discussions, and architecture planning with a focus on correctness, idempotency, and operational resilience.\n\n - Participate in on-call rotation and own incident response for billing platform services.\n\n - Mentor junior engineers and contribute to a culture of engineering rigor and operational accountability.\n\n\n\nWhat You'll Bring:\n\n - 5+ years of professional software engineering experience building backend services and distributed systems.\n\n - Strong proficiency in TypeScript and Node.js with experience building production microservices using frameworks such as NestJS.\n\n - Deep experience with relational databases (PostgreSQL or similar) including schema design, query optimization, and data modeling for financial or transactional domains.\n\n - Experience designing and building event-driven architectures using Kafka, SQS, or similar messaging platforms.\n\n - Proven experience integrating with third-party financial or billing platforms such as Stripe, Zuora, Chargebee, or usage metering systems.\n\n - Strong understanding of distributed systems concepts including consistency, idempotency, eventual consistency, and failure recovery in financial workflows.\n\n - Experience building microservices that consume and produce CRM events as part of automated provisioning or fulfillment workflows.\n\n - Solid understanding of multi-tenant SaaS architecture and the complexity of enforcing per-org entitlements at scale.\n\n - Experience with Kubernetes and container orchestration for deploying and operating production services.\n\n - Strong computer science fundamentals including data structures, algorithms, and system design.\n\n - Experience with CI/CD pipelines and tools such as GitHub Actions or Jenkins.\n\n - Demonstrated skills using code repositories and collaboration tools (GitHub, JIRA, Confluence, or similar).\n\n - Experience working with globally distributed teams.\n\n - Excellent problem-solving skills and ability to debug complex data consistency issues across distributed systems.\n\n\n\nBonus Points:\n\n - Experience with usage-based billing models, metering pipelines, or consumption rating systems (Metronome, Lago, Amberflo, or similar).\n\n - Familiarity with Snowflake or similar data warehousing platforms used for contract aggregation and billing logic.\n\n - Experience building internal billing admin tooling for operational and support use cases.\n\n - Knowledge of financial reconciliation patterns, audit trail requirements, and building systems for regulated or revenue-critical environments.\n\n - Experience with prorated billing, invoice lifecycle management, or credit and refund processing workflows.\n\n - Familiarity with AWS Marketplace or other cloud marketplace billing integrations.\n\n - Understanding of CPQ (Configure Price Quote) systems and how contract data flows from CRM to provisioning.\n\n - Experience with Druid, ClickHouse, or other OLAP systems used for real-time usage analytics.\n\n - Knowledge of Infrastructure as Code tools such as Terraform or Pulumi.\n\n - Experience with observability and monitoring tools (Datadog, Prometheus, Grafana, or OpenTelemetry).\n\n - Familiarity with service mesh technologies (Istio, Linkerd) and mTLS.\n\n - Fullstack capable with experience building internal tooling UIs.\n\n - A passion for building systems where the correctness of data has direct commercial consequence.\n\n\n\n#LI-MP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"CA$145K – CA$165K • Offers Equity • Offers Bonus • Multiple Ranges","scrapeableCompensationSalarySummary":"CA$145K - CA$165K","compensationTiers":[{"id":"a4f9a1ca-0fdf-45b9-b9a8-e41074159a3b","tierSummary":"CA$145K – CA$165K • Offers Equity • Offers Bonus","title":"Canada","additionalInformation":null,"components":[{"id":"5c9cf562-7b5e-4238-84f2-03bdc864ee05","summary":"CA$145K – CA$165K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":145000,"maxValue":165000},{"id":"504d8f7a-0b19-47f0-9fc4-d5ffd61c6494","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"1aca4fe1-460e-481c-ab30-763e1653c4f2","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]},{"id":"03401e7e-6d58-46e1-abb3-a32868429a60","tierSummary":"$150K – $175K • Offers Equity • Offers Bonus","title":"United States","additionalInformation":null,"components":[{"id":"aa665313-3938-4e45-bc2d-05183981ceb9","summary":"$150K – $175K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":175000},{"id":"5e65f397-7ef2-4ea5-b976-7001a9621638","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f20c6941-82f9-4362-a5c4-1b73c98a75b5","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":145000,"maxValue":165000},{"compensationType":"Bonus","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"EquityPercentage","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"d71ce60d-8d3e-4ff6-8abe-82e7be1b496b","title":"Senior Manager, EMEA Account Development (French speaker)","department":"All Cost Center","team":"Sales Development","employmentType":"FullTime","location":"London, England, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-29T17:44:15.634+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kong/d71ce60d-8d3e-4ff6-8abe-82e7be1b496b","applyUrl":"https://jobs.ashbyhq.com/kong/d71ce60d-8d3e-4ff6-8abe-82e7be1b496b/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
There’s no AI without APIs. As we enter the agentic era, Kong sits at the heart of this transformation — making now an incredible time to join our journey.
About The Role:
ADR Leader, Enterprise Sales Development — EMEA
We are looking for an ADR Leader to build and lead our EMEA Account Development Representative team from our central London office (walking distance from Bank Station and London Bridge). This hybrid role offers the best of both worlds: the energy of in-person collaboration 2–3 days a week, combined with the flexibility of remote work.
As ADR Leader, you won't just manage a team - you'll be entrusted with something bigger. Our EMEA SDR leadership team are the market makers and drivers of growth at Kong. We don't just build pipeline; we define the blueprint for SDR excellence, shaping the next generation of top sales talent and driving winning outcomes for the business.
You'll show up with integrity, energy, and purpose and you'll build a team that does the same!
Kong is The AI Connectivity Company. Our platform sits at the centre of how enterprises manage APIs, AI agents, and the infrastructure connecting them — and we're scaling fast. The ADR function is the front line of that growth. Accounts you open today are the expansion stories of tomorrow, and the team you build here will be a meaningful part of how Kong writes its next chapter on the path to IPO.
What You'll Do:
Lead & Inspire: Build a culture that is high-performing and deeply human. SDRs on your team should be motivated, supported in their growth, and clear on what great looks like every day.
Hire & Plan for Talent: Own the talent pipeline end-to-end. Align with Recruiting on headcount and profiles, anticipate gaps before they land, and source proactively.
Ramp & Enable: Get new hires to productivity fast. Support the enablement team with running structured bootcamps, build individual development plans, and coach to certification. Every new hire should feel like they joined a team with a plan.
Coach for Excellence: Deliver regular call reviews, structured 1-1s, and AE-readiness programs. Coach to Attitude, Process, and Results — and know which leg of the stool is wobbling before the rep does.
Drive Pipeline: Own your team's contribution to EMEA pipeline targets with the forecasting discipline and visibility that Regional Directors can actually bet on.
GTM Ecosystem Alignment: Partner closely with Regional Directors, Marketing, RevOps, Partners, and Enablement. You're not managing in a silo, you're a connector as much as your reps are.
Data-Driven Leadership: Track KPIs, analyse team performance, and drive process improvements that maximise efficiency and results.
Champion Tools & Process: Drive effective use of Salesforce, Outreach, LinkedIn Sales Navigator, and other prospecting tools across the team.
What You'll Bring:
5 years of management experience leading SDR, ADR, or BDR teams in a tech or SaaS environment.
Proven success building and scaling high-performance outbound teams, particularly in an enterprise context.
Strong background in coaching, enablement, and AE readiness. You think about career paths the same way you think about quota attainment, proactively.
A clear point of view on what good enterprise outbound looks like, and the competence to build it.
Experience at a playbook-driven, process-oriented organisation is highly valuable.
Prior AE experience is a big plus.
The ability to build accurate forecasts that people actually trust and deliver the number with enough visibility that there are no surprises.
Versatility across people leadership, cross-functional collaboration, and pipeline management.
Fluent in English and French with Spanish or Italian as highly beneficial but not required.
Genuine drive to operate in a fast-paced, scale-up environment on the path to IPO.
At or entering the Senior Manager stage of your ADR Leadership journey with the ability to run your business mostly independently.
Why Join Kong?
Be part of the company defining the future of AI connectivity. APIs, agents, and the infrastructure connecting them all run through Kong.
Shape and lead the ADR function in EMEA at a pivotal stage of growth, with real global influence on how the team scales toward IPO.
Hybrid work from our central London office, walking distance from Bank Station and London Bridge.
Competitive compensation, benefits, and paths for career progression into senior leadership as we scale
Join a leadership team that shows up with integrity, energy, and purpose
Every day, we raise the bar of what great looks like. Ready to help set it?
Apply now !
#LI-TR1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nThere’s no AI without APIs. As we enter the agentic era, Kong sits at the heart of this transformation — making now an incredible time to join our journey.\n\n\n\nAbout The Role:\n\n \n\nADR Leader, Enterprise Sales Development — EMEA\n\nWe are looking for an ADR Leader to build and lead our EMEA Account Development Representative team from our central London office (walking distance from Bank Station and London Bridge). This hybrid role offers the best of both worlds: the energy of in-person collaboration 2–3 days a week, combined with the flexibility of remote work.\n\n \n\nAs ADR Leader, you won't just manage a team - you'll be entrusted with something bigger. Our EMEA SDR leadership team are the market makers and drivers of growth at Kong. We don't just build pipeline; we define the blueprint for SDR excellence, shaping the next generation of top sales talent and driving winning outcomes for the business.\n\n \n\nYou'll show up with integrity, energy, and purpose and you'll build a team that does the same!\n\n \n\nKong is The AI Connectivity Company. Our platform sits at the centre of how enterprises manage APIs, AI agents, and the infrastructure connecting them — and we're scaling fast. The ADR function is the front line of that growth. Accounts you open today are the expansion stories of tomorrow, and the team you build here will be a meaningful part of how Kong writes its next chapter on the path to IPO.\n\n \n\nWhat You'll Do:\n\n - Lead & Inspire: Build a culture that is high-performing and deeply human. SDRs on your team should be motivated, supported in their growth, and clear on what great looks like every day.\n\n - Hire & Plan for Talent: Own the talent pipeline end-to-end. Align with Recruiting on headcount and profiles, anticipate gaps before they land, and source proactively.\n\n - Ramp & Enable: Get new hires to productivity fast. Support the enablement team with running structured bootcamps, build individual development plans, and coach to certification. Every new hire should feel like they joined a team with a plan.\n\n - Coach for Excellence: Deliver regular call reviews, structured 1-1s, and AE-readiness programs. Coach to Attitude, Process, and Results — and know which leg of the stool is wobbling before the rep does.\n\n - Drive Pipeline: Own your team's contribution to EMEA pipeline targets with the forecasting discipline and visibility that Regional Directors can actually bet on.\n\n - GTM Ecosystem Alignment: Partner closely with Regional Directors, Marketing, RevOps, Partners, and Enablement. You're not managing in a silo, you're a connector as much as your reps are.\n\n - Data-Driven Leadership: Track KPIs, analyse team performance, and drive process improvements that maximise efficiency and results.\n\n - Champion Tools & Process: Drive effective use of Salesforce, Outreach, LinkedIn Sales Navigator, and other prospecting tools across the team.\n\n \n\nWhat You'll Bring:\n\n - 5 years of management experience leading SDR, ADR, or BDR teams in a tech or SaaS environment.\n\n - Proven success building and scaling high-performance outbound teams, particularly in an enterprise context.\n\n - Strong background in coaching, enablement, and AE readiness. You think about career paths the same way you think about quota attainment, proactively.\n\n - A clear point of view on what good enterprise outbound looks like, and the competence to build it.\n\n - Experience at a playbook-driven, process-oriented organisation is highly valuable.\n\n - Prior AE experience is a big plus.\n\n - The ability to build accurate forecasts that people actually trust and deliver the number with enough visibility that there are no surprises.\n\n - Versatility across people leadership, cross-functional collaboration, and pipeline management.\n\n - Fluent in English and French with Spanish or Italian as highly beneficial but not required.\n\n - Genuine drive to operate in a fast-paced, scale-up environment on the path to IPO.\n\n - At or entering the Senior Manager stage of your ADR Leadership journey with the ability to run your business mostly independently.\n\n \n\nWhy Join Kong?\n\n - Be part of the company defining the future of AI connectivity. APIs, agents, and the infrastructure connecting them all run through Kong.\n\n - Shape and lead the ADR function in EMEA at a pivotal stage of growth, with real global influence on how the team scales toward IPO.\n\n - Hybrid work from our central London office, walking distance from Bank Station and London Bridge.\n\n - Competitive compensation, benefits, and paths for career progression into senior leadership as we scale\n\n - Join a leadership team that shows up with integrity, energy, and purpose\n\n \n\nEvery day, we raise the bar of what great looks like. Ready to help set it?\n\nApply now !\n\n\n\n#LI-TR1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6e4b5894-ab67-4fce-b0c2-33f9fc93237a","title":"Enterprise Account Executive, Southeast","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"North Carolina, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-29T03:06:09.566+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"North Carolina","addressCountry":"United States","addressLocality":"Raleigh"}},"jobUrl":"https://jobs.ashbyhq.com/kong/6e4b5894-ab67-4fce-b0c2-33f9fc93237a","applyUrl":"https://jobs.ashbyhq.com/kong/6e4b5894-ab67-4fce-b0c2-33f9fc93237a/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are seeking a committed Enterprise Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting.
At Kong, we offer UNCAPPED COMMISSIONS with MASSIVE UPSIDE, competitive benefits, and equity in a company with huge growth potential.
What You’ll Do:
Develop and execute sales strategies to target enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth.
Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.
Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.
Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.
Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.
Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.
Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.
Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.
Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.
Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.
What You’ll Bring:
7+ years of experience in enterprise sales (>5k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment.
Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments.
Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.
Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.
A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.
Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.
Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.
Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.
Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.
#LI-BT1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are seeking a committed Enterprise Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting. \n\nAt Kong, we offer UNCAPPED COMMISSIONS with MASSIVE UPSIDE, competitive benefits, and equity in a company with huge growth potential.\n\n \n\nWhat You’ll Do:\n\n - Develop and execute sales strategies to target enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth.\n\n - Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets.\n\n - Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs.\n\n - Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs.\n\n - Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention.\n\n - Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts.\n\n - Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems.\n\n - Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge.\n\n - Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies.\n\n - Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings.\n\n \n\nWhat You’ll Bring:\n\n - 7+ years of experience in enterprise sales (>5k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment.\n\n - Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments.\n\n - Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes.\n\n - Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders.\n\n - A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets.\n\n - Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics.\n\n - Knowledge of open-source software, APIs, or infrastructure software is highly advantageous.\n\n - Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics.\n\n - Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them.\n\n#LI-BT1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$320K – $400K • Offers Equity","scrapeableCompensationSalarySummary":"$320K - $400K","compensationTiers":[{"id":"03bea499-1a22-4a86-a06c-ed8ac36ab7ee","tierSummary":"$320K – $400K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"47af64b1-c9b3-4b59-94ca-d0d6005c37b9","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"240e0950-ad1a-40b2-80a9-befaa7da4d46","summary":"$320K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":320000,"maxValue":400000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":320000,"maxValue":400000}]}},{"id":"90cd7e0c-5fa2-45eb-a63a-f308e06721ac","title":"Staff Solutions Engineer (UK)","department":"All Cost Center","team":"Sales Eng","employmentType":"FullTime","location":"London, England, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-29T17:46:42.026+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/kong/90cd7e0c-5fa2-45eb-a63a-f308e06721ac","applyUrl":"https://jobs.ashbyhq.com/kong/90cd7e0c-5fa2-45eb-a63a-f308e06721ac/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As part of our Sales organisation, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelising our cutting-edge technology, we want to speak to you!
What You'll Do:
Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
Support PoCs throughout the entire evaluation process.
Onboard and train new customers and establish revenue potential with existing customers.
Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
Create technical documentation for DevOps, implementations, and services engagements.
Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
And any additional tasks required by manager.
What You'll Bring:
7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
Experience working with Open-source technology.
Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus Points:
Previous experience with API Gateway or Service Mesh is preferred.
Experience with Docker or Kubernetes.
Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
Fluency working on Linux OSes.
Familiarity with DevOps and CD/CI pipeline.
Any knowledge on DCOS/Mesos and Docker Swarm is a plus.
#LI-TR1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAs part of our Sales organisation, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelising our cutting-edge technology, we want to speak to you!\n\n \n\nWhat You'll Do:\n\n - Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.\n\n - Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.\n\n - Support PoCs throughout the entire evaluation process.\n\n - Onboard and train new customers and establish revenue potential with existing customers.\n\n - Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.\n\n - Create technical documentation for DevOps, implementations, and services engagements.\n\n - Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.\n\n - And any additional tasks required by manager.\n\n \n\nWhat You'll Bring:\n\n - 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.\n\n - Experience working with Open-source technology.\n\n - Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.\n\n - Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.\n\n - Enthusiasm for working in a high profile, fast-paced startup culture.\n\n \n\nBonus Points:\n\n - Previous experience with API Gateway or Service Mesh is preferred.\n\n - Experience with Docker or Kubernetes.\n\n - Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.\n\n - Fluency working on Linux OSes.\n\n - Familiarity with DevOps and CD/CI pipeline.\n\n - Any knowledge on DCOS/Mesos and Docker Swarm is a plus.\n\n\n\n#LI-TR1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a1123b02-9099-443a-94e5-249b49e55acb","title":"Site Reliability Engineer ","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Milan, Italy","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-31T10:57:03.584+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Milano","addressCountry":"Italy","addressLocality":"Milano"}},"jobUrl":"https://jobs.ashbyhq.com/kong/a1123b02-9099-443a-94e5-249b49e55acb","applyUrl":"https://jobs.ashbyhq.com/kong/a1123b02-9099-443a-94e5-249b49e55acb/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
The Site Reliability Engineering team is the backbone of Kong's cloud services, responsible for architecting and operating the large-scale infrastructure that powers our customers' most critical applications. Our mission is to achieve world-class reliability and performance, enabling our product engineering teams to ship features with velocity and confidence. We are the guardians of uptime and the champions of developer delight.
Build and maintain our core infrastructure as code using tools like Terraform and Ansible.
Implement robust monitoring, logging, and alerting systems to ensure our services meet and exceed 99.99% uptime.
Resolve production incidents through systematic debugging, and drive the blameless post-mortem process to prevent recurrence.
Write automation to reduce operational toil, improve system efficiency, and enable self-service for engineering teams.
Collaborate with developers to embed reliability and scalability best practices directly into the application lifecycle.
Contribute to our capacity planning, disaster recovery drills, and security hardening processes.
Participate in a fair and sustainable on-call rotation to ensure our platform is always available.
Experience operating production workloads on a major cloud provider (AWS, GCP, Azure).
Proficiency in at least one programming or scripting language, such as Golang, Python, or Bash.
Hands-on experience with containerization and orchestration technologies (Docker, Kubernetes).
Knowledge of Infrastructure as Code principles and tools (Terraform is a plus).
Familiarity with CI/CD concepts and pipeline tools (e.g., GitLab CI, Jenkins).
An understanding of modern observability stacks (e.g., Prometheus, Grafana, ELK).
#LI-BR2
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n\nABOUT THE ROLE:\n\nThe Site Reliability Engineering team is the backbone of Kong's cloud services, responsible for architecting and operating the large-scale infrastructure that powers our customers' most critical applications. Our mission is to achieve world-class reliability and performance, enabling our product engineering teams to ship features with velocity and confidence. We are the guardians of uptime and the champions of developer delight.\n\n\n\n\nWHAT YOU’LL DO:\n\n - Build and maintain our core infrastructure as code using tools like Terraform and Ansible.\n\n - Implement robust monitoring, logging, and alerting systems to ensure our services meet and exceed 99.99% uptime.\n\n - Resolve production incidents through systematic debugging, and drive the blameless post-mortem process to prevent recurrence.\n\n - Write automation to reduce operational toil, improve system efficiency, and enable self-service for engineering teams.\n\n - Collaborate with developers to embed reliability and scalability best practices directly into the application lifecycle.\n\n - Contribute to our capacity planning, disaster recovery drills, and security hardening processes.\n\n - Participate in a fair and sustainable on-call rotation to ensure our platform is always available.\n\n\nWHAT YOU’LL BRING:\n\n - Experience operating production workloads on a major cloud provider (AWS, GCP, Azure).\n\n - Proficiency in at least one programming or scripting language, such as Golang, Python, or Bash.\n\n - Hands-on experience with containerization and orchestration technologies (Docker, Kubernetes).\n\n - Knowledge of Infrastructure as Code principles and tools (Terraform is a plus).\n\n - Familiarity with CI/CD concepts and pipeline tools (e.g., GitLab CI, Jenkins).\n\n - An understanding of modern observability stacks (e.g., Prometheus, Grafana, ELK).\n\n#LI-BR2\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bd5bd4c4-7728-41d1-b461-65e6d7e9b392","title":"Staff Technical Customer Success Manager","department":"All Cost Center","team":"Customer Success Management","employmentType":"FullTime","location":"California, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-05T14:52:48.608+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Sacramento"}},"jobUrl":"https://jobs.ashbyhq.com/kong/bd5bd4c4-7728-41d1-b461-65e6d7e9b392","applyUrl":"https://jobs.ashbyhq.com/kong/bd5bd4c4-7728-41d1-b461-65e6d7e9b392/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
You will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team. You will be enabling Customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry. This team is responsible for interfacing with our customers throughout their lifecycle helping them realize the value of their Kong investment.
As a member of the CX team you will act as a champion for our most critical asset, our customers. You will be working with a portfolio of customers seeking to identify growth opportunities and ensuring they have what they need to be successful. In this role you will work alongside the US sales teams and will have the opportunity to build a large portfolio of Customers.
This is an incredibly exciting role at the forefront of technology. You will not only be building strong relationships with key customers, you will be pioneering the approach to managing customers by leveraging self service technology and re-usable assets to maximize the value Kong can provide.
What You\"ll Be Doing:
Coach customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes.
Inspire customers to create an AI, API optimized vision for their future; with your partnership and Kong’s solution as a pivotal part of the path ahead.
Co-Define what ‘good’ looks like in terms of adoption plans, post-sales engagement, what is recommended and why.
Work with Sales and Product teams to ensure Kong customers are getting the most out of the solution.
Help innovate tooling and processes to make you and your team more efficient.
Work on innovative and cutting edge customer projects.
Become an SME on Kong products and technologies, taking that knowledge and applying it to real world usage.
Collaborate with other peers, business partners and groups.
What You'll Bring:
Have a builder’s mentality, seeking to find solutions to complex problems that will make life better for Kong customers and internal teams alike.
Manage a portfolio of commercial customers, looking for patterns that can be addressed through an automated approach using the latest customer engagement techniques.
Have passion and determination about Kong’s technology and growing customer base.
Be a self starter with strong organizational skills to drive effective customer outcomes.
Have a good understanding of complex technology environments.
Have great self awareness and strong communication skills.
Bring proven experience in customer-facing, technically advanced environments via SaaS, Open Source and/or Infrastructure software companies.
Have a solid understanding of Cloud Native and the technologies that make it work; (Containers, Kubernetes, Microservices) as well as have a foundational understanding of APIM.
Understand the value of DevOps, CI/CD and Cloud Computing IaaS
#LI-TS1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nYou will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team. You will be enabling Customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry. This team is responsible for interfacing with our customers throughout their lifecycle helping them realize the value of their Kong investment.\n\n\n\nAs a member of the CX team you will act as a champion for our most critical asset, our customers. You will be working with a portfolio of customers seeking to identify growth opportunities and ensuring they have what they need to be successful. In this role you will work alongside the US sales teams and will have the opportunity to build a large portfolio of Customers.\n\n\n\nThis is an incredibly exciting role at the forefront of technology. You will not only be building strong relationships with key customers, you will be pioneering the approach to managing customers by leveraging self service technology and re-usable assets to maximize the value Kong can provide.\n\n\n\n\nWhat You\"ll Be Doing:\n\n\n\n - Coach customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes.\n\n - Inspire customers to create an AI, API optimized vision for their future; with your partnership and Kong’s solution as a pivotal part of the path ahead.\n\n - Co-Define what ‘good’ looks like in terms of adoption plans, post-sales engagement, what is recommended and why.\n\n - Work with Sales and Product teams to ensure Kong customers are getting the most out of the solution.\n\n - Help innovate tooling and processes to make you and your team more efficient.\n\n - Work on innovative and cutting edge customer projects.\n\n - Become an SME on Kong products and technologies, taking that knowledge and applying it to real world usage.\n\n - Collaborate with other peers, business partners and groups.\n\n \n\nWhat You'll Bring:\n\n \n\n - Have a builder’s mentality, seeking to find solutions to complex problems that will make life better for Kong customers and internal teams alike.\n\n - Manage a portfolio of commercial customers, looking for patterns that can be addressed through an automated approach using the latest customer engagement techniques.\n\n - Have passion and determination about Kong’s technology and growing customer base.\n\n - Be a self starter with strong organizational skills to drive effective customer outcomes.\n\n - Have a good understanding of complex technology environments.\n\n - Have great self awareness and strong communication skills.\n\n - Bring proven experience in customer-facing, technically advanced environments via SaaS, Open Source and/or Infrastructure software companies.\n\n - Have a solid understanding of Cloud Native and the technologies that make it work; (Containers, Kubernetes, Microservices) as well as have a foundational understanding of APIM.\n\n - Understand the value of DevOps, CI/CD and Cloud Computing IaaS\n\n#LI-TS1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$160K – $200K • Offers Equity","scrapeableCompensationSalarySummary":"$160K - $200K","compensationTiers":[{"id":"5417a507-95ef-4082-a1a6-19b739b1dde5","tierSummary":"$160K – $200K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6b390a4d-10c9-46c8-9627-e252f40fe52d","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"f83afe7c-c68b-48cc-9843-522ddc1566b1","summary":"$160K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":160000,"maxValue":200000}]}},{"id":"b936c7a1-48ca-4041-a886-4c3d9c1aadd6","title":"Account Development Representative - Chicago","department":"All Cost Center","team":"Sales Development","employmentType":"FullTime","location":"Chicago, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-05T15:13:28.917+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Illinois","addressCountry":"United States","addressLocality":"Chicago"}},"jobUrl":"https://jobs.ashbyhq.com/kong/b936c7a1-48ca-4041-a886-4c3d9c1aadd6","applyUrl":"https://jobs.ashbyhq.com/kong/b936c7a1-48ca-4041-a886-4c3d9c1aadd6/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea generation through to qualified call
• Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success
• And any additional tasks required by the manager
What You'll Do: Your First 90 Days
By the end of month 1, you will:
• Have met your new team and had fun playing with some new tools
• Become a part of the wider Kong family
• Have had a successful sales boot camp training
• Have a good understanding of what makes Kong’s product offerings so special
• Understand how our Account Development, Marketing and Account Executive teams all work together
By the end of month 2, you will:
• Be comfortable talking to clients on the phone about Kong
• Have worked with our Account Executive team on your first opportunity
• Have shadowed a ton of calls and practiced several role plays
• Started delivering your ramp quota
By the end of month 3, you will:
• Know our sales funnel inside and out, and feel confident to add value to our sales org
• Show clear delivery of our sales methodologies
• Provide insights to both our Account Development and marketing organizations to help us to continue to iterate and improve
• Delivered against your ramp quota
What You'll Bring:
• 1-2+ years of strong sales or customer-facing experience
• A self-starter with a track record of hitting and exceeding goals
• A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.
• Ability and willingness to learn, react to and share lessons learned across the organisation.
• Open to feedback and can apply to your daily workflow.
• Outstanding communication skills including both phone and written communication as well as active listening
• An extraordinary character with an incredible drive for success, high work ethic, curious by nature, and obsessed with smashing sales goals
• Validated time leadership skills and ability to work independently and through coaching
• Desire to work in a driven and fast-paced environment
#LI-JS2
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\n• Work with the Sales team to develop and lead inbound and outbound campaigns from idea generation through to qualified call\n\n• Develop strong sales and product knowledge and interact with IT and business decision-makers via telephone, video, LinkedIn, and email\n\n• Update lead and prospect activity in Salesforce to ensure effective lead management\n\n• Set qualified introductory meetings for the Sales team\n\n• Nurture early phase opportunities for future pipeline potential\n\n• Exceed monthly and quarterly opportunity quota\n\n• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business\n\n• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success\n\n• And any additional tasks required by the manager\n\n \n\nWhat You'll Do: Your First 90 Days\n\n \n\nBy the end of month 1, you will:\n\n• Have met your new team and had fun playing with some new tools\n\n• Become a part of the wider Kong family\n\n• Have had a successful sales boot camp training\n\n• Have a good understanding of what makes Kong’s product offerings so special\n\n• Understand how our Account Development, Marketing and Account Executive teams all work together\n\n \n\nBy the end of month 2, you will:\n\n• Be comfortable talking to clients on the phone about Kong\n\n• Have worked with our Account Executive team on your first opportunity\n\n• Have shadowed a ton of calls and practiced several role plays\n\n• Started delivering your ramp quota\n\n \n\nBy the end of month 3, you will:\n\n• Know our sales funnel inside and out, and feel confident to add value to our sales org\n\n• Show clear delivery of our sales methodologies\n\n• Provide insights to both our Account Development and marketing organizations to help us to continue to iterate and improve\n\n• Delivered against your ramp quota\n\n \n\nWhat You'll Bring:\n\n• 1-2+ years of strong sales or customer-facing experience\n\n• A self-starter with a track record of hitting and exceeding goals\n\n• A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.\n\n• Ability and willingness to learn, react to and share lessons learned across the organisation.\n\n• Open to feedback and can apply to your daily workflow.\n\n• Outstanding communication skills including both phone and written communication as well as active listening\n\n• An extraordinary character with an incredible drive for success, high work ethic, curious by nature, and obsessed with smashing sales goals\n\n• Validated time leadership skills and ability to work independently and through coaching\n\n• Desire to work in a driven and fast-paced environment\n\n \n\n#LI-JS2\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$56K – $78K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$56K - $78K","compensationTiers":[{"id":"65d512c6-9acf-4ec5-8a5a-3f8ab7929b47","tierSummary":"$56K – $78K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"9edd77f4-51e7-45c9-8ae7-358bfcdf075d","summary":"$56K – $78K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":56000,"maxValue":78000},{"id":"55eb940e-9f04-46de-a74c-ba1c40680be5","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"2e069309-41d9-4c61-ad26-f060b45b1503","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":56000,"maxValue":78000},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c99555a0-1b53-4ab5-9722-c9c7e9c1ce1c","title":"Strategic Account Executive, UKI","department":"All Cost Center","team":"Sales Rep","employmentType":"FullTime","location":"England, United Kingdom","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London, England, United Kingdom","address":{"postalAddress":{"addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-08-06T14:21:57.408+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"London","addressCountry":"United Kingdom","addressLocality":"England"}},"jobUrl":"https://jobs.ashbyhq.com/kong/c99555a0-1b53-4ab5-9722-c9c7e9c1ce1c","applyUrl":"https://jobs.ashbyhq.com/kong/c99555a0-1b53-4ab5-9722-c9c7e9c1ce1c/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We are looking for an experienced sales professional, ideally with open source experience, who will be selling into Central Government departments and public sector agencies. The ideal candidate has been a part of the sales efforts for other early-stage enterprise products in an entrepreneurial setting and understands the unique complexities of public sector procurement. The Strategic Account Executive will be integral to our growth plan and in acquiring new public sector accounts. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.
What You'll Do:
Sell the Kong Enterprise Platform to Central Government and broader public sector customers.
Meet individual quota and objectives.
Take ownership of your territory, which includes understanding and navigating government procurement processes, framework agreements, and buying criteria, ensuring pipeline accuracy based on evidence, and working opportunities to closure.
Provide account leadership and direction in the pre- and post-sales process, maintaining a deep understanding of public sector mission objectives, and contribute to analysis on wins/losses.
Ability to travel to customer and partner sites as required (30% - 50%).
And any additional tasks required by manager.
What You'll Bring:
A true desire to see citizens and public sector organizations benefit from the investment they make with Kong.
10+ years of experience in selling enterprise software, with a proven track record of hitting targets; experience with open source, APIs, and/or infrastructure software a big plus.
Ability to leverage established relationships in enterprise accounts and utilize proven sales techniques for success.
Effective communicator and strong interpersonal skills, capable of building trust with government stakeholders and digital transformation leaders.
Excellent negotiation, presentation, and closing skills within complex buying environments.
Motivated, driven, and results-oriented.
Bonus Points
Experience with fast-growing startups is a plus.
#LI-JM3
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nWe are looking for an experienced sales professional, ideally with open source experience, who will be selling into Central Government departments and public sector agencies. The ideal candidate has been a part of the sales efforts for other early-stage enterprise products in an entrepreneurial setting and understands the unique complexities of public sector procurement. The Strategic Account Executive will be integral to our growth plan and in acquiring new public sector accounts. Kong’s Account Executive will be the primary point of contact and the face of Kong for our prospects.\n\n \n\nWhat You'll Do:\n\n - Sell the Kong Enterprise Platform to Central Government and broader public sector customers.\n\n - Meet individual quota and objectives.\n\n - Take ownership of your territory, which includes understanding and navigating government procurement processes, framework agreements, and buying criteria, ensuring pipeline accuracy based on evidence, and working opportunities to closure.\n\n - Provide account leadership and direction in the pre- and post-sales process, maintaining a deep understanding of public sector mission objectives, and contribute to analysis on wins/losses.\n\n - Ability to travel to customer and partner sites as required (30% - 50%).\n\n - And any additional tasks required by manager.\n\n \n\nWhat You'll Bring:\n\n - A true desire to see citizens and public sector organizations benefit from the investment they make with Kong.\n\n - 10+ years of experience in selling enterprise software, with a proven track record of hitting targets; experience with open source, APIs, and/or infrastructure software a big plus.\n\n - Ability to leverage established relationships in enterprise accounts and utilize proven sales techniques for success.\n\n - Effective communicator and strong interpersonal skills, capable of building trust with government stakeholders and digital transformation leaders.\n\n - Excellent negotiation, presentation, and closing skills within complex buying environments.\n\n - Motivated, driven, and results-oriented.\n\n \n\nBonus Points\n\n - Experience with fast-growing startups is a plus.\n \n \n\n#LI-JM3\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"002b4429-c38d-4db5-805f-6cbf97aa6118","title":"Senior Engineering Manager - Test Function","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Milan, Italy","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-07T16:07:38.013+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Milano","addressCountry":"Italy","addressLocality":"Milano"}},"jobUrl":"https://jobs.ashbyhq.com/kong/002b4429-c38d-4db5-805f-6cbf97aa6118","applyUrl":"https://jobs.ashbyhq.com/kong/002b4429-c38d-4db5-805f-6cbf97aa6118/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As the Senior Engineering Manager, you will serve as the global leader for Quality Engineering across Kong’s flagship runtime platforms (AI Gateway, API Gateway, Event Gateway and Mesh).
This is a high-visibility, transformative leadership role. Beyond overseeing our distributed global SDET organization, you will be the primary architect of Kong’s next-generation AI-driven testing strategy. You will spearhead the transformation of our quality engineering function from traditional automation to an intelligent, agentic, self-healing test substrate, using LLMs and automated prompt/agent loops to test the very infrastructure powering the AI era.
What You’ll Do:
Global Team Leadership & Operations: Lead, mentor, and grow a high-performing, geographically distributed team of Software Development Engineers in Test (SDETs) across North America, Europe, and Asia.
Architect the AI Testing Strategy: Define and execute the roadmap for integrating AI, LLMs, and autonomous test agents directly into our testing lifecycle. Implement generative AI capabilities for automated test case generation, smart failure triage, self-healing test scripts, and dynamic edge-case synthesis.
Own Runtimes Quality Strategy: Establish testing strategies for low-latency, high-throughput C/Lua/Rust data planes.
Modernize Frameworks & CI/CD Pipelines: Oversee the architectural evolution of our end-to-end, performance, regression, and chaos-testing automation harnesses embedded within modern CI/CD pipelines (GitHub Actions, Docker, K8s).
Shift-Left Quality & Governance: Drive quality ownership upstream. Partner closely with Software Engineering and Product Management to embed rigorous testability standards into initial architectural designs.
Define Enterprise-Grade Metrics: Establish and monitor clear QE health indicators (e.g., CI signal reliability, automation coverage, defect density, time-to-triage, and release stability).
What You’ll Bring:
10+ Years in Software Engineering / SDET: Proven track record building and scaling enterprise software test automation systems.
4+ Years in Engineering Management: Direct experience leading distributed or global software engineering/SDET teams.
Hands-on AI Integration Vision: Proven experience applying LLMs, Generative AI, or autonomous agent frameworks (e.g., Model Context Protocol, agentic tool-calling, synthetic data generation) to software quality or developer workflows.
Operational Excellence: Demonstrated ability to manage follow-the-sun operational cadence, vendor partnerships, and cross-timezone execution seamlessly.
Bonus Points:
Direct experience testing high-performance networking data planes, proxies, or API Gateways (e.g., Kong, NGINX, Envoy).
Background in performance, chaos engineering (e.g., Gremlin, Litmus), and load testing high-availability SaaS platforms.
Active involvement or contributions to open-source quality frameworks or AI development tooling.
#LI-BR2
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nAs the Senior Engineering Manager, you will serve as the global leader for Quality Engineering across Kong’s flagship runtime platforms (AI Gateway, API Gateway, Event Gateway and Mesh).\n\nThis is a high-visibility, transformative leadership role. Beyond overseeing our distributed global SDET organization, you will be the primary architect of Kong’s next-generation AI-driven testing strategy. You will spearhead the transformation of our quality engineering function from traditional automation to an intelligent, agentic, self-healing test substrate, using LLMs and automated prompt/agent loops to test the very infrastructure powering the AI era.\n\n\n\nWhat You’ll Do:\n\n - Global Team Leadership & Operations: Lead, mentor, and grow a high-performing, geographically distributed team of Software Development Engineers in Test (SDETs) across North America, Europe, and Asia.\n\n - Architect the AI Testing Strategy: Define and execute the roadmap for integrating AI, LLMs, and autonomous test agents directly into our testing lifecycle. Implement generative AI capabilities for automated test case generation, smart failure triage, self-healing test scripts, and dynamic edge-case synthesis.\n\n - Own Runtimes Quality Strategy: Establish testing strategies for low-latency, high-throughput C/Lua/Rust data planes.\n\n - Modernize Frameworks & CI/CD Pipelines: Oversee the architectural evolution of our end-to-end, performance, regression, and chaos-testing automation harnesses embedded within modern CI/CD pipelines (GitHub Actions, Docker, K8s).\n\n - Shift-Left Quality & Governance: Drive quality ownership upstream. Partner closely with Software Engineering and Product Management to embed rigorous testability standards into initial architectural designs.\n\n - Define Enterprise-Grade Metrics: Establish and monitor clear QE health indicators (e.g., CI signal reliability, automation coverage, defect density, time-to-triage, and release stability).\n \n\nWhat You’ll Bring:\n\n - 10+ Years in Software Engineering / SDET: Proven track record building and scaling enterprise software test automation systems.\n\n - 4+ Years in Engineering Management: Direct experience leading distributed or global software engineering/SDET teams.\n\n - Hands-on AI Integration Vision: Proven experience applying LLMs, Generative AI, or autonomous agent frameworks (e.g., Model Context Protocol, agentic tool-calling, synthetic data generation) to software quality or developer workflows.\n\n - Operational Excellence: Demonstrated ability to manage follow-the-sun operational cadence, vendor partnerships, and cross-timezone execution seamlessly.\n\nBonus Points:\n\n - Direct experience testing high-performance networking data planes, proxies, or API Gateways (e.g., Kong, NGINX, Envoy).\n\n - Background in performance, chaos engineering (e.g., Gremlin, Litmus), and load testing high-availability SaaS platforms.\n\n - Active involvement or contributions to open-source quality frameworks or AI development tooling.\n\n#LI-BR2\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7784ccd4-fe19-40bb-a781-d0226beb4b03","title":"Staff Software Engineer, Managed Gateways","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"Bangalore, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-12T06:03:55.396+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Karnātaka","addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/kong/7784ccd4-fe19-40bb-a781-d0226beb4b03","applyUrl":"https://jobs.ashbyhq.com/kong/7784ccd4-fe19-40bb-a781-d0226beb4b03/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Cloud Gateways is Kong's foundational cloud-native SaaS platform powering its managed API and AI Gateway offerings. It provides a multi-tenant control plane, automation and platform services that enable customers to securely deploy, operate and scale dedicated gateway infrastructure with the simplicity of a fully managed cloud service.
Behind that experience is a distributed platform responsible for provisioning, fleet management, software lifecycle, zero-downtime upgrades, observability, security and multi-region operations across globally distributed cloud infrastructure. The platform powers mission-critical workloads with a target of 99.99% availability, balancing reliability, performance, operational excellence and infrastructure efficiency at global scale.
As enterprises increasingly adopt AI alongside traditional APIs, Cloud Gateways becomes an increasingly important part of Kong's API and AI strategy. Every improvement in automation, scalability and operational excellence accelerates the delivery of new platform capabilities and enables product teams to innovate faster.
As a Staff Software Engineer, you'll help define and build that platform.
The problems you'll solve span software engineering, distributed systems, cloud infrastructure and site reliability engineering, requiring a systems mindset and a passion for building platforms that are reliable, scalable and simple to operate.
This is a hands-on technical leadership role with end-to-end ownership of core platform capabilities. You'll shape technical strategy, influence platform architecture and solve complex engineering challenges while working across engineering organizations globally.
We're looking for engineers who think beyond individual services, treat platforms as products and embrace a system ownership mindset. You'll be equally comfortable diving deep into production issues, designing resilient distributed systems and influencing long-term platform architecture and engineering strategy.
Success in this role requires balancing software engineering, cloud infrastructure and operational excellence while always optimizing for the platform as a whole rather than individual services.
Why Join Cloud Gateways?
Cloud Gateways is more than a product. It's the foundational platform powering Kong's managed API and AI Gateway offerings, and the platform on which future managed connectivity services will be built.
It provides the common platform for provisioning, fleet management, software lifecycle, upgrades, observability, reliability and operational excellence. Every investment in Cloud Gateways enables product teams to deliver new capabilities faster while giving customers a consistent, secure and fully managed experience.
As a Staff Software Engineer, you'll help build the platform that sits at the center of Kong's API and AI strategy. Your work won't be confined to a single service or feature. You'll influence the underlying platform that multiple products depend on.
You'll work on engineering problems such as:
Building a distributed platform that powers Kong's managed API and AI Gateway offerings.
Operating globally distributed control plane services at enterprise scale.
Managing the lifecycle of thousands of dedicated gateway deployments across multiple cloud regions.
Designing zero-downtime provisioning, upgrades and fleet-wide orchestration.
Building self-healing systems through software, automation and intelligent operations.
Improving reliability, observability and operational excellence at scale.
Scaling the platform that enables the next generation of managed connectivity services.
If you enjoy building foundational platforms, thinking in systems, and solving problems that span software engineering, cloud infrastructure and distributed systems, you'll have the opportunity to shape the platform powering Kong's next generation of managed API and AI offerings.
What You'll Do:
Own the Cloud Gateways Platform
Own the technical direction, architecture and evolution of Cloud Gateways, the foundational platform powering Kong's managed API and AI Gateway offerings. Design and evolve highly available cloud-native infrastructure across Kubernetes and public cloud platforms (AWS, Azure and GCP), building a scalable, resilient, secure and operationally efficient platform for globally distributed gateway infrastructure.
Drive Reliability & Operational Excellence
Own the availability, reliability, performance and operational health of the Cloud Gateways platform. Define and drive SLIs, SLOs and error budgets while ensuring the platform consistently meets its 99.99% availability objectives. Continuously improve observability, scalability, capacity, infrastructure efficiency and platform resilience through software engineering, automation, incident management and operational excellence.
Automate & Optimize Platform Operations
Build platform capabilities that automate provisioning provisioning, lifecycle management, fleet-wide upgrades, configuration management and infrastructure orchestration. Continuously improve platform performance, infrastructure utilization and cloud efficiency while balancing reliability, scalability, security and customer experience.
Lead Through Technical Influence
Influence technical strategy and architectural direction across engineering organizations. Build alignment with engineering leadership, lead cross-functional initiatives and mentor engineers through architecture reviews, technical guidance and engineering best practices to raise the engineering bar across the Managed Gateways organization.
What You'll Bring:
Software & Platform Engineering
Experience building or operating large-scale multi-tenant SaaS platforms. Experience running infrastructure or platform services (\"X-as-a-Service\") at scale is strongly preferred.
Significant experience designing, building and operating large-scale distributed systems in production.
Experience at Staff Engineer, Principal Engineer or equivalent technical leadership level.
Strong software engineering skills with production experience in Golang.
Deep expertise in Kubernetes and at least one major public cloud provider (AWS, Azure or GCP), including compute, networking, storage and cloud-native infrastructure services.
Strong understanding of networking fundamentals including TCP/IP, DNS, TLS, load balancing, reverse proxies, ingress controllers and service mesh technologies.
Curiosity and ability to dive deep into systems, understand infrastructure internals and solve complex problems across the software and cloud stack.
Reliability & Operational Excellence
Strong understanding of Site Reliability Engineering principles, including SLIs, SLOs, error budgets, incident management, capacity planning and operational excellence.
Experience owning business-critical production platforms with stringent availability and reliability objectives.
Proven experience leading production incidents, driving blameless postmortems and continuously improving operational maturity through automation.
Strong observability experience using metrics, logging, tracing and monitoring platforms such as Datadog, Prometheus, Grafana or OpenTelemetry.
Passion for building software that eliminates operational toil while improving reliability, scalability and operational efficiency.
Technical Leadership & Cross-Organizational Influence
Demonstrated ability to operate effectively across multiple levels of abstraction, from debugging low-level production issues and optimizing cloud infrastructure to defining long-term platform architecture and engineering strategy.
Strong system ownership mindset with the ability to balance customer experience, platform reliability, engineering productivity, infrastructure efficiency and long-term platform evolution.
Proven ability to influence technical direction across multiple engineering organizations through strong communication, collaboration and technical leadership.
Comfortable navigating ambiguity, simplifying complex systems and making pragmatic engineering decisions that create long-term platform leverage.
Nice to Have:
Experience with API gateways, AI gateways, reverse proxies, edge networking or service mesh technologies.
Experience designing distributed control planes, fleet management systems or cloud infrastructure platforms.
Experience operating large Kubernetes fleets across multiple regions.
Familiarity with security, compliance and multi-tenant cloud architectures.
About Kong:
Kong Inc. is a leading developer of API and AI connectivity technologies, building the infrastructure that powers the agentic era. Trusted by Fortune 500 enterprises and innovative startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to securely connect, govern, accelerate and monetize APIs and AI services across any environment.
At Kong, you'll work alongside world-class engineers solving some of the industry's most challenging distributed systems and cloud infrastructure problems. Your work will directly influence the platform powering the next generation of API and AI connectivity used by thousands of organizations worldwide.
#LI-PC1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\nCloud Gateways is Kong's foundational cloud-native SaaS platform powering its managed API and AI Gateway offerings. It provides a multi-tenant control plane, automation and platform services that enable customers to securely deploy, operate and scale dedicated gateway infrastructure with the simplicity of a fully managed cloud service.\n\nBehind that experience is a distributed platform responsible for provisioning, fleet management, software lifecycle, zero-downtime upgrades, observability, security and multi-region operations across globally distributed cloud infrastructure. The platform powers mission-critical workloads with a target of 99.99% availability, balancing reliability, performance, operational excellence and infrastructure efficiency at global scale.\n\nAs enterprises increasingly adopt AI alongside traditional APIs, Cloud Gateways becomes an increasingly important part of Kong's API and AI strategy. Every improvement in automation, scalability and operational excellence accelerates the delivery of new platform capabilities and enables product teams to innovate faster.\n\nAs a Staff Software Engineer, you'll help define and build that platform.\n\nThe problems you'll solve span software engineering, distributed systems, cloud infrastructure and site reliability engineering, requiring a systems mindset and a passion for building platforms that are reliable, scalable and simple to operate.\n\nThis is a hands-on technical leadership role with end-to-end ownership of core platform capabilities. You'll shape technical strategy, influence platform architecture and solve complex engineering challenges while working across engineering organizations globally.\n\nWe're looking for engineers who think beyond individual services, treat platforms as products and embrace a system ownership mindset. You'll be equally comfortable diving deep into production issues, designing resilient distributed systems and influencing long-term platform architecture and engineering strategy.\n\nSuccess in this role requires balancing software engineering, cloud infrastructure and operational excellence while always optimizing for the platform as a whole rather than individual services.\n\nWhy Join Cloud Gateways?\n\nCloud Gateways is more than a product. It's the foundational platform powering Kong's managed API and AI Gateway offerings, and the platform on which future managed connectivity services will be built.\n\nIt provides the common platform for provisioning, fleet management, software lifecycle, upgrades, observability, reliability and operational excellence. Every investment in Cloud Gateways enables product teams to deliver new capabilities faster while giving customers a consistent, secure and fully managed experience.\n\nAs a Staff Software Engineer, you'll help build the platform that sits at the center of Kong's API and AI strategy. Your work won't be confined to a single service or feature. You'll influence the underlying platform that multiple products depend on.\n\nYou'll work on engineering problems such as:\n\nBuilding a distributed platform that powers Kong's managed API and AI Gateway offerings.\n\nOperating globally distributed control plane services at enterprise scale.\n\nManaging the lifecycle of thousands of dedicated gateway deployments across multiple cloud regions.\n\nDesigning zero-downtime provisioning, upgrades and fleet-wide orchestration.\n\nBuilding self-healing systems through software, automation and intelligent operations.\n\nImproving reliability, observability and operational excellence at scale.\n\nScaling the platform that enables the next generation of managed connectivity services.\n\nIf you enjoy building foundational platforms, thinking in systems, and solving problems that span software engineering, cloud infrastructure and distributed systems, you'll have the opportunity to shape the platform powering Kong's next generation of managed API and AI offerings.\n\n\n\nWhat You'll Do:\n\nOwn the Cloud Gateways Platform\n\nOwn the technical direction, architecture and evolution of Cloud Gateways, the foundational platform powering Kong's managed API and AI Gateway offerings. Design and evolve highly available cloud-native infrastructure across Kubernetes and public cloud platforms (AWS, Azure and GCP), building a scalable, resilient, secure and operationally efficient platform for globally distributed gateway infrastructure.\n\nDrive Reliability & Operational Excellence\n\nOwn the availability, reliability, performance and operational health of the Cloud Gateways platform. Define and drive SLIs, SLOs and error budgets while ensuring the platform consistently meets its 99.99% availability objectives. Continuously improve observability, scalability, capacity, infrastructure efficiency and platform resilience through software engineering, automation, incident management and operational excellence.\n\nAutomate & Optimize Platform Operations\n\nBuild platform capabilities that automate provisioning provisioning, lifecycle management, fleet-wide upgrades, configuration management and infrastructure orchestration. Continuously improve platform performance, infrastructure utilization and cloud efficiency while balancing reliability, scalability, security and customer experience.\n\nLead Through Technical Influence\n\nInfluence technical strategy and architectural direction across engineering organizations. Build alignment with engineering leadership, lead cross-functional initiatives and mentor engineers through architecture reviews, technical guidance and engineering best practices to raise the engineering bar across the Managed Gateways organization.\n\n\n\nWhat You'll Bring:\n\nSoftware & Platform Engineering\n\nExperience building or operating large-scale multi-tenant SaaS platforms. Experience running infrastructure or platform services (\"X-as-a-Service\") at scale is strongly preferred.\n\nSignificant experience designing, building and operating large-scale distributed systems in production.\n\nExperience at Staff Engineer, Principal Engineer or equivalent technical leadership level.\n\nStrong software engineering skills with production experience in Golang.\n\nDeep expertise in Kubernetes and at least one major public cloud provider (AWS, Azure or GCP), including compute, networking, storage and cloud-native infrastructure services.\n\nStrong understanding of networking fundamentals including TCP/IP, DNS, TLS, load balancing, reverse proxies, ingress controllers and service mesh technologies.\n\nCuriosity and ability to dive deep into systems, understand infrastructure internals and solve complex problems across the software and cloud stack.\n\nReliability & Operational Excellence\n\nStrong understanding of Site Reliability Engineering principles, including SLIs, SLOs, error budgets, incident management, capacity planning and operational excellence.\n\nExperience owning business-critical production platforms with stringent availability and reliability objectives.\n\nProven experience leading production incidents, driving blameless postmortems and continuously improving operational maturity through automation.\n\nStrong observability experience using metrics, logging, tracing and monitoring platforms such as Datadog, Prometheus, Grafana or OpenTelemetry.\n\nPassion for building software that eliminates operational toil while improving reliability, scalability and operational efficiency.\n\nTechnical Leadership & Cross-Organizational Influence\n\nDemonstrated ability to operate effectively across multiple levels of abstraction, from debugging low-level production issues and optimizing cloud infrastructure to defining long-term platform architecture and engineering strategy.\n\nStrong system ownership mindset with the ability to balance customer experience, platform reliability, engineering productivity, infrastructure efficiency and long-term platform evolution.\n\nProven ability to influence technical direction across multiple engineering organizations through strong communication, collaboration and technical leadership.\n\nComfortable navigating ambiguity, simplifying complex systems and making pragmatic engineering decisions that create long-term platform leverage.\n\nNice to Have:\n\nExperience with API gateways, AI gateways, reverse proxies, edge networking or service mesh technologies.\n\nExperience designing distributed control planes, fleet management systems or cloud infrastructure platforms.\n\nExperience operating large Kubernetes fleets across multiple regions.\n\nFamiliarity with security, compliance and multi-tenant cloud architectures.\n\nAbout Kong:\n\nKong Inc. is a leading developer of API and AI connectivity technologies, building the infrastructure that powers the agentic era. Trusted by Fortune 500 enterprises and innovative startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to securely connect, govern, accelerate and monetize APIs and AI services across any environment.\n\nAt Kong, you'll work alongside world-class engineers solving some of the industry's most challenging distributed systems and cloud infrastructure problems. Your work will directly influence the platform powering the next generation of API and AI connectivity used by thousands of organizations worldwide.\n\n\n\n#LI-PC1\n\n \n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9fc64b8f-9a6c-4d88-8d46-7edf90c8b7d4","title":"Staff Customer Success Manager (Nordics & Benelux)","department":"All Cost Center","team":"Customer Success Management","employmentType":"FullTime","location":"Netherlands","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-11T13:40:42.968+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"North Holland","addressCountry":"Netherlands","addressLocality":"Amsterdam"}},"jobUrl":"https://jobs.ashbyhq.com/kong/9fc64b8f-9a6c-4d88-8d46-7edf90c8b7d4","applyUrl":"https://jobs.ashbyhq.com/kong/9fc64b8f-9a6c-4d88-8d46-7edf90c8b7d4/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
As a Staff/Senior Customer Success Manager, you will set the standard of what great looks like in our CS organization. You will master your craft by focusing on the disciplined execution of the Customer Post-Sales Process, directly driving adoption, expansion, and risk mitigation. This role is strategic, requiring you to blend technical knowledge with an executive mindset to deliver exceptional business value.
What you will do:
Drive Strategic Customer Success: Develop comprehensive success plans covering use cases, roadmaps, and positive business outcomes.
Value realization: Take customers through a value-based engagement model, and gain a clear understanding of Kong’s impact on their business.
Navigate Complex Organizations: Map customer organizations by building power and influence charts to identify key champions and decision-makers.
Leverage Partner Ecosystems: Utilize partners to uncover new personas within the customer organization and expand stakeholder alignment.
Harness Data & Analytics: Use utilization metrics, Leading Indicators, and tools like Tableau, SFDC, Clari, and Hex to monitor health, identify risks, and extract actionable insights.
Master the Message: Run impactful QBRs/EBRs by adopting an executive mindset, clearly articulating the value of the Kong platform in alignment with the customer’s business needs.
Command the Platform: Confidently articulate the unique value of Kong's components (Dedicated Cloud Gateway, API Gateway, AI Gateway, Mesh Manager, etc.).
Manage Renewals & Forecasting: Collaborate closely with the broader account team to validate renewal timelines, surface cross-sell opportunities, and maintain strong SFDC hygiene
What you'll bring:
Grit & Determination: Customer obsession and the resilience to bounce back from setbacks, relentlessly pursuing customer goals and overcoming issues.
Curiosity: An inquisitive mindset paired with active listening and probing skills to ask layered, open-ended questions that uncover root causes.
Team-Oriented Mindset: A deeply collaborative approach to achieving shared company goals, rather than focusing solely on individual wins.
Prioritization: Experience managing multiple customers at a time while focusing on attention to detail and delivering results across multiple initiatives, such as driving expansion, customer satisfaction, feature adoption, and retention.
#LI-TR1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n\nSTAFF/ SENIOR CUSTOMER SUCCESS MANAGER\n\n\n\n\nABOUT THE ROLE:\n\nAs a Staff/Senior Customer Success Manager, you will set the standard of what great looks like in our CS organization. You will master your craft by focusing on the disciplined execution of the Customer Post-Sales Process, directly driving adoption, expansion, and risk mitigation. This role is strategic, requiring you to blend technical knowledge with an executive mindset to deliver exceptional business value.\n\n\n\nWhat you will do:\n\n - Drive Strategic Customer Success: Develop comprehensive success plans covering use cases, roadmaps, and positive business outcomes.\n\n - Value realization: Take customers through a value-based engagement model, and gain a clear understanding of Kong’s impact on their business.\n\n - Navigate Complex Organizations: Map customer organizations by building power and influence charts to identify key champions and decision-makers.\n\n - Leverage Partner Ecosystems: Utilize partners to uncover new personas within the customer organization and expand stakeholder alignment.\n\n - Harness Data & Analytics: Use utilization metrics, Leading Indicators, and tools like Tableau, SFDC, Clari, and Hex to monitor health, identify risks, and extract actionable insights.\n\n - Master the Message: Run impactful QBRs/EBRs by adopting an executive mindset, clearly articulating the value of the Kong platform in alignment with the customer’s business needs.\n\n - Command the Platform: Confidently articulate the unique value of Kong's components (Dedicated Cloud Gateway, API Gateway, AI Gateway, Mesh Manager, etc.).\n\n - Manage Renewals & Forecasting: Collaborate closely with the broader account team to validate renewal timelines, surface cross-sell opportunities, and maintain strong SFDC hygiene\n\n\n\nWhat you'll bring:\n\n - Grit & Determination: Customer obsession and the resilience to bounce back from setbacks, relentlessly pursuing customer goals and overcoming issues.\n\n - Curiosity: An inquisitive mindset paired with active listening and probing skills to ask layered, open-ended questions that uncover root causes.\n\n - Team-Oriented Mindset: A deeply collaborative approach to achieving shared company goals, rather than focusing solely on individual wins.\n\n - Prioritization: Experience managing multiple customers at a time while focusing on attention to detail and delivering results across multiple initiatives, such as driving expansion, customer satisfaction, feature adoption, and retention.\n\n\n\n#LI-TR1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a9162a3b-d834-4ca2-b2ac-9a140b9b5436","title":"Software Engineer, Core Platform","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"San Francisco, California, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Washington, United States","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Olympia"}}}],"publishedAt":"2026-08-17T20:31:58.903+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/kong/a9162a3b-d834-4ca2-b2ac-9a140b9b5436","applyUrl":"https://jobs.ashbyhq.com/kong/a9162a3b-d834-4ca2-b2ac-9a140b9b5436/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become \"API-first\" and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market.
The IAM Team is responsible for building and maintaining the identity and access management systems that secure Kong Konnect and the Developer Portal. We develop the authentication and authorization services that protect millions of API requests daily, enabling secure access control for enterprise customers and developers worldwide. Our systems power fine-grained permissions, role-based access control, and seamless identity experiences across Kong's platform.
The Software Engineer will be a key contributor to the IAM Team, building scalable backend services for Kong Konnect and the Developer Portal. You'll develop microservices in Golang that handle identity management, access control, and permissions enforcement for Kong's multi-tenant platform. This role requires strong platform engineering fundamentals, Golang proficiency, microservices architecture experience, and cloud-native development on AWS and Kubernetes. You'll learn and grow your expertise in IAM technologies while building production systems at scale.
Develop and maintain backend microservices in Golang that power authentication and authorization for Kong Konnect and Developer Portal.
Build scalable APIs that integrate identity and access management capabilities across Kong's product ecosystem.
Deploy and manage services on AWS using Kubernetes for container orchestration and high availability.
Implement secure, performant backend services that handle high-volume traffic and enforce access control policies.
Collaborate with senior engineers and security teams to learn and implement IAM best practices.
Work with product managers and other engineering teams to deliver features that enhance developer and enterprise user experiences.
Write clean, maintainable, well-tested code with comprehensive unit, integration, and end-to-end tests.
Participate in code reviews, design discussions, and architecture planning.
Monitor and optimize service performance, reliability, and security through observability tools and continuous improvement.
Participate in on-call rotation to ensure high availability of platform services.
Contribute to building a culture of engineering excellence and security-first development.
3+ years of professional software engineering experience building backend services and distributed systems.
Strong proficiency in Golang with experience building production microservices.
Strong experience with API development and design (REST, gRPC) and building API-first services.
Experience building and deploying microservices architectures in production environments.
Hands-on experience with AWS services (EKS, ECS, Lambda, DynamoDB, RDS, S3, etc.).
Experience with Kubernetes including deployment, scaling, and managing containerized applications.
Understanding of distributed systems concepts and building highly available, fault-tolerant services.
Knowledge of security best practices for backend services including secure credential storage and secret management.
Experience with multi-tenancy and building services that serve multiple customers.
Experience with Continuous Integration/Delivery pipelines and tools such as GitHub Actions or Jenkins.
Experience with database systems (SQL and NoSQL) and data modeling.
Solid computer science fundamentals including data structures, algorithms, and system design.
Demonstrated skills using code repositories and collaboration tools (GitHub, JIRA, Confluence, or similar).
Experience working with globally distributed teams.
Strong problem-solving skills and ability to debug complex distributed systems issues.
Eagerness to learn about identity and access management technologies.
Experience with authentication and authorization technologies including OAuth 2.0, OIDC, JWT, SAML, or other IAM standards.
Knowledge of role-based access control (RBAC) and permissions systems.
Experience with API Gateway technologies or building developer portals.
Understanding of identity federation and Single Sign-On (SSO) implementations.
Experience with identity providers (Auth0, Okta, Keycloak, or similar).
Familiarity with token lifecycle management and session management.
Experience with message queues and event streaming (Kafka, RabbitMQ, NATS).
Knowledge of zero-trust security architectures and policy-based access control.
Experience with session management and distributed caching (Redis, Memcached).
Experience with observability and monitoring tools (Prometheus, Grafana, Datadog, CloudWatch).
Knowledge of Infrastructure as Code (IaC) tools such as Terraform or Pulumi.
Experience with service mesh technologies (Istio, Linkerd) and mTLS.
Familiarity with compliance frameworks (SOC 2, ISO 27001, GDPR).
Contributions to open-source projects or active involvement in engineering communities.
Experience with additional programming languages such as Python, Java, or Rust.
Background in security practices or interest in security engineering.
#LI-AW1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\n\nCOME POWER THE WORLD'S CONNECTIONS?\n\n \n\n\nABOUT THE IAM TEAM AT KONG:\n\nKong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become \"API-first\" and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market.\n\n \n\nThe IAM Team is responsible for building and maintaining the identity and access management systems that secure Kong Konnect and the Developer Portal. We develop the authentication and authorization services that protect millions of API requests daily, enabling secure access control for enterprise customers and developers worldwide. Our systems power fine-grained permissions, role-based access control, and seamless identity experiences across Kong's platform.\n\n \n\n\nABOUT THE ROLE:\n\nThe Software Engineer will be a key contributor to the IAM Team, building scalable backend services for Kong Konnect and the Developer Portal. You'll develop microservices in Golang that handle identity management, access control, and permissions enforcement for Kong's multi-tenant platform. This role requires strong platform engineering fundamentals, Golang proficiency, microservices architecture experience, and cloud-native development on AWS and Kubernetes. You'll learn and grow your expertise in IAM technologies while building production systems at scale.\n\n \n\n\nWHAT YOU'LL DO:\n\n - Develop and maintain backend microservices in Golang that power authentication and authorization for Kong Konnect and Developer Portal.\n\n - Build scalable APIs that integrate identity and access management capabilities across Kong's product ecosystem.\n\n - Deploy and manage services on AWS using Kubernetes for container orchestration and high availability.\n\n - Implement secure, performant backend services that handle high-volume traffic and enforce access control policies.\n\n - Collaborate with senior engineers and security teams to learn and implement IAM best practices.\n\n - Work with product managers and other engineering teams to deliver features that enhance developer and enterprise user experiences.\n\n - Write clean, maintainable, well-tested code with comprehensive unit, integration, and end-to-end tests.\n\n - Participate in code reviews, design discussions, and architecture planning.\n\n - Monitor and optimize service performance, reliability, and security through observability tools and continuous improvement.\n\n - Participate in on-call rotation to ensure high availability of platform services.\n\n - Contribute to building a culture of engineering excellence and security-first development.\n\n \n\n\nWHAT YOU'LL BRING:\n\n - 3+ years of professional software engineering experience building backend services and distributed systems.\n\n - Strong proficiency in Golang with experience building production microservices.\n\n - Strong experience with API development and design (REST, gRPC) and building API-first services.\n\n - Experience building and deploying microservices architectures in production environments.\n\n - Hands-on experience with AWS services (EKS, ECS, Lambda, DynamoDB, RDS, S3, etc.).\n\n - Experience with Kubernetes including deployment, scaling, and managing containerized applications.\n\n - Understanding of distributed systems concepts and building highly available, fault-tolerant services.\n\n - Knowledge of security best practices for backend services including secure credential storage and secret management.\n\n - Experience with multi-tenancy and building services that serve multiple customers.\n\n - Experience with Continuous Integration/Delivery pipelines and tools such as GitHub Actions or Jenkins.\n\n - Experience with database systems (SQL and NoSQL) and data modeling.\n\n - Solid computer science fundamentals including data structures, algorithms, and system design.\n\n - Demonstrated skills using code repositories and collaboration tools (GitHub, JIRA, Confluence, or similar).\n\n - Experience working with globally distributed teams.\n\n - Strong problem-solving skills and ability to debug complex distributed systems issues.\n\n - Eagerness to learn about identity and access management technologies.\n\n \n\n\nBONUS POINTS:\n\n - Experience with authentication and authorization technologies including OAuth 2.0, OIDC, JWT, SAML, or other IAM standards.\n\n - Knowledge of role-based access control (RBAC) and permissions systems.\n\n - Experience with API Gateway technologies or building developer portals.\n\n - Understanding of identity federation and Single Sign-On (SSO) implementations.\n\n - Experience with identity providers (Auth0, Okta, Keycloak, or similar).\n\n - Familiarity with token lifecycle management and session management.\n\n - Experience with message queues and event streaming (Kafka, RabbitMQ, NATS).\n\n - Knowledge of zero-trust security architectures and policy-based access control.\n\n - Experience with session management and distributed caching (Redis, Memcached).\n\n - Experience with observability and monitoring tools (Prometheus, Grafana, Datadog, CloudWatch).\n\n - Knowledge of Infrastructure as Code (IaC) tools such as Terraform or Pulumi.\n\n - Experience with service mesh technologies (Istio, Linkerd) and mTLS.\n\n - Familiarity with compliance frameworks (SOC 2, ISO 27001, GDPR).\n\n - Contributions to open-source projects or active involvement in engineering communities.\n\n - Experience with additional programming languages such as Python, Java, or Rust.\n\n - Background in security practices or interest in security engineering.\n\n\n\n#LI-AW1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$110K – $200K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$110K - $200K","compensationTiers":[{"id":"10a65029-6002-4e1e-8397-2c8725e6e894","tierSummary":"$110K – $200K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"6000e801-a21d-4988-8f13-49111734dcac","summary":"$110K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":200000},{"id":"5a2a05d7-36a4-45af-933a-37e215607908","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"fe9bc5e2-9d17-43b3-af5c-d232de1dfdfe","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":110000,"maxValue":200000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null}]}},{"id":"be155280-56e2-4433-9848-5339daab7d93","title":"Staff Software Engineer, Konnect Core Platform","department":"All Cost Center","team":"ENG","employmentType":"FullTime","location":"San Francisco, California, United States","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Washington, United States","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Olympia"}}}],"publishedAt":"2026-08-17T20:35:31.701+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/kong/be155280-56e2-4433-9848-5339daab7d93","applyUrl":"https://jobs.ashbyhq.com/kong/be155280-56e2-4433-9848-5339daab7d93/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is building the future of API management for developers. We’re a fast-growing, well-funded company with happy customers and motivated employees. Insomnia, acquired in 2019, is a full-lifecycle API development platform that has quickly become an integral part of Kong’s product portfolio.
As a Staff Software Engineer on the Konnect team at Kong, you’ll architect Kong Identity's multi-tenant identity platform supporting complex organizational hierarchies, cross-tenant isolation, and enterprise-grade security controls.
What You'll Do:
Design and implement advanced token management systems, including refresh token rotation, proof-of-possession tokens, and custom token introspection with real-time revocation capabilities.
Lead development of Kong Identity's extensible claims engine supporting dynamic attribute resolution, contextual claim injection, and complex business logic evaluation at token issuance.
Architect global identity infrastructure with edge optimization, intelligent token caching, and cross-region replication strategies for sub-millisecond authentication latency worldwide.
Design sophisticated rate limiting, anomaly detection, and fraud prevention systems to protect against credential stuffing, token abuse, and distributed attacks.
Build enterprise identity federation capabilities, including SAML bridge patterns, external IdP chaining, and custom protocol adapters for legacy system integration.
Lead technical strategy for Kong Identity's developer experience, including SDKs, webhooks, audit logging, and real-time analytics dashboards for token lifecycle visibility.
Architect advanced client management systems supporting dynamic client registration, automated credential rotation, and programmatic policy enforcement.
Design Kong Identity's plugin architecture enables custom grant flows, protocol extensions, and third-party integrations while maintaining security boundaries.
Drive implementation of compliance frameworks (SOC 2, FedRAMP, GDPR), including comprehensive audit trails, data residency controls, and privacy-preserving token designs.
Lead technical initiatives for Kong Identity's integration with observability platforms, supporting distributed tracing, metrics collection, and security event correlation.
Mentor engineering teams on advanced identity concepts including zero-trust architectures, workload identity, and service mesh integration patterns.
What You'll Bring:
7+ years of experience building production identity platforms at leading identity providers or enterprise software companies, with proven track record of handling millions of authentication requests daily.
Deep expertise in advanced OAuth 2.0 extensions (PKCE, mTLS, JWT bearer assertions, token exchange), OpenID Connect profiles, and emerging standards like OAuth 2.1 and GNAP.
Proven experience architecting multi-tenant identity platforms with complex isolation requirements, tenant-specific configurations, and enterprise feature sets.
Strong background in cryptographic protocols including advanced JWT patterns, key rotation strategies, Hardware Security Module (HSM) integration, and post-quantum cryptography considerations.
Experience building identity platforms with sophisticated analytics, real-time monitoring, and security event detection capabilities at enterprise scale.
Expertise in global identity infrastructure including edge deployment strategies, geo-distributed token validation, and cross-region data consistency patterns.
Deep understanding of enterprise identity integration patterns including SAML federation, LDAP/AD bridges, SCIM provisioning, and custom protocol adapters.
Proven track record building developer-first identity platforms including comprehensive SDKs, webhook systems, and extensible API designs.
Experience with identity platform security including threat modeling, penetration testing coordination, and implementation of advanced attack prevention mechanisms.
Strong background in compliance and regulatory requirements for identity systems including audit trail design, data residency controls, and privacy engineering.
Experience building identity platforms supporting complex organizational structures, delegated administration, and fine-grained permission models.
Expertise in high-performance system design including horizontal scaling strategies, caching architectures, and latency optimization for identity operations.
Knowledge of service mesh identity patterns, workload identity bootstrapping, and integration with container orchestration platforms.
Experience with identity protocol extensions, custom grant flows, and building extensible identity platforms that support diverse use cases.
Proven ability to lead technical initiatives in complex, regulated environments while balancing innovation with security and compliance requirements.
#LI-AW1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nAbout the Role:\n\n\nKong is building the future of API management for developers. We’re a fast-growing, well-funded company with happy customers and motivated employees. Insomnia, acquired in 2019, is a full-lifecycle API development platform that has quickly become an integral part of Kong’s product portfolio.\nAs a Staff Software Engineer on the Konnect team at Kong, you’ll architect Kong Identity's multi-tenant identity platform supporting complex organizational hierarchies, cross-tenant isolation, and enterprise-grade security controls.\n\n \n\nWhat You'll Do:\n\n - Design and implement advanced token management systems, including refresh token rotation, proof-of-possession tokens, and custom token introspection with real-time revocation capabilities.\n\n - Lead development of Kong Identity's extensible claims engine supporting dynamic attribute resolution, contextual claim injection, and complex business logic evaluation at token issuance.\n\n - Architect global identity infrastructure with edge optimization, intelligent token caching, and cross-region replication strategies for sub-millisecond authentication latency worldwide.\n\n - Design sophisticated rate limiting, anomaly detection, and fraud prevention systems to protect against credential stuffing, token abuse, and distributed attacks.\n\n - Build enterprise identity federation capabilities, including SAML bridge patterns, external IdP chaining, and custom protocol adapters for legacy system integration.\n\n - Lead technical strategy for Kong Identity's developer experience, including SDKs, webhooks, audit logging, and real-time analytics dashboards for token lifecycle visibility.\n\n - Architect advanced client management systems supporting dynamic client registration, automated credential rotation, and programmatic policy enforcement.\n\n - Design Kong Identity's plugin architecture enables custom grant flows, protocol extensions, and third-party integrations while maintaining security boundaries.\n\n - Drive implementation of compliance frameworks (SOC 2, FedRAMP, GDPR), including comprehensive audit trails, data residency controls, and privacy-preserving token designs.\n\n - Lead technical initiatives for Kong Identity's integration with observability platforms, supporting distributed tracing, metrics collection, and security event correlation.\n\n - Mentor engineering teams on advanced identity concepts including zero-trust architectures, workload identity, and service mesh integration patterns.\n \n \n\nWhat You'll Bring:\n\n - 7+ years of experience building production identity platforms at leading identity providers or enterprise software companies, with proven track record of handling millions of authentication requests daily.\n\n - Deep expertise in advanced OAuth 2.0 extensions (PKCE, mTLS, JWT bearer assertions, token exchange), OpenID Connect profiles, and emerging standards like OAuth 2.1 and GNAP.\n\n - Proven experience architecting multi-tenant identity platforms with complex isolation requirements, tenant-specific configurations, and enterprise feature sets.\n\n - Strong background in cryptographic protocols including advanced JWT patterns, key rotation strategies, Hardware Security Module (HSM) integration, and post-quantum cryptography considerations.\n\n - Experience building identity platforms with sophisticated analytics, real-time monitoring, and security event detection capabilities at enterprise scale.\n\n - Expertise in global identity infrastructure including edge deployment strategies, geo-distributed token validation, and cross-region data consistency patterns.\n\n - Deep understanding of enterprise identity integration patterns including SAML federation, LDAP/AD bridges, SCIM provisioning, and custom protocol adapters.\n\n - Proven track record building developer-first identity platforms including comprehensive SDKs, webhook systems, and extensible API designs.\n\n - Experience with identity platform security including threat modeling, penetration testing coordination, and implementation of advanced attack prevention mechanisms.\n\n - Strong background in compliance and regulatory requirements for identity systems including audit trail design, data residency controls, and privacy engineering.\n\n - Experience building identity platforms supporting complex organizational structures, delegated administration, and fine-grained permission models.\n\n - Expertise in high-performance system design including horizontal scaling strategies, caching architectures, and latency optimization for identity operations.\n\n - Knowledge of service mesh identity patterns, workload identity bootstrapping, and integration with container orchestration platforms.\n\n - Experience with identity protocol extensions, custom grant flows, and building extensible identity platforms that support diverse use cases.\n\n - Proven ability to lead technical initiatives in complex, regulated environments while balancing innovation with security and compliance requirements.\n\n\n\n\n\n\n\n#LI-AW1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":"$150K – $275K • Offers Equity • Offers Bonus","scrapeableCompensationSalarySummary":"$150K - $275K","compensationTiers":[{"id":"b39f09f6-fbd6-463f-9787-a3e408872a25","tierSummary":"$150K – $275K • Offers Equity • Offers Bonus","title":null,"additionalInformation":null,"components":[{"id":"ba11dd97-7943-4cb9-9ec5-03c22473347f","summary":"Offers Equity","compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"id":"50bd5c9e-453e-434d-a4ed-fdd45fbcf4ed","summary":"$150K – $275K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":275000},{"id":"261d03e5-f268-462f-8104-b9760ccf3f90","summary":"Offers Bonus","compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityPercentage","interval":"NONE","currencyCode":null,"minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":150000,"maxValue":275000},{"compensationType":"Bonus","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f9f779d2-609d-4d4e-9028-05d71daa2610","title":"Account Development Representative (Australia)","department":"All Cost Center","team":"Sales Development","employmentType":"FullTime","location":"Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-21T13:07:44.789+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"New South Wales","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/kong/f9f779d2-609d-4d4e-9028-05d71daa2610","applyUrl":"https://jobs.ashbyhq.com/kong/f9f779d2-609d-4d4e-9028-05d71daa2610/application","descriptionHtml":"Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
The is a hybrid role is based in Sydney.
About the Role:
At Kong, our Sales Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around Kong. Sales Development reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Sales Development program as the best way to turbocharge a long and successful career in sales and view our Sales Development Representatives (SDRs) as the next wave of Account Executives at Kong.
To aid in this endeavor, we invest heavily in the training and development of our team. This includes a 2-week long sales bootcamp, weekly 1-1 mentorship, and global virtual group trainings. By joining our team, you are making an investment in yourself that will accelerate the rest of your sales career.
Our SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across Kong to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.
Being an SDR, is often a first step to jump-starting a career in sales. At Kong, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers.
The SDR leadership team has a true understanding of where each SDR is at in their personal development process, and mentors and enables them to ensure that they have the means and opportunity to be considered for their next role. At Kong, we truly believe that if you want to earn your MBA in sales, this is the place to be. As a leadership team, we spend an exorbitant amount of time working in the trenches with our teams to help them fine hone their business and sales acumen and ramp them to productivity, success, and greater roles.
What You'll Do:
Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!
Why APIs Matter? APIs have been enabling innovation for decades!
Strong VC team, Series D, strong year over year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.
Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021
We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a \"Konger\" and find out what we mean.
Great Place to Work Certified in 2020 & 2021
Kong employees exemplify our culture at our 2022 Sales Kickoff
Building Great Products - Learn why the world's largest companies love our tech!
Kong Named a Leader in the 2023 Gartner Magic Quadrant
Over 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API and Kong Insomnia!
What you'll be doing: Your First 90 Days
By the end of month 1, you will:
Have met your new team and had fun playing with some new tools
Become a part of the wider Kong family
Have had a successful sales boot camp training
Have a good understanding of what makes Kong’s product offerings so special
Understand how our Sales Development, Marketing and Account Executive teams all work together
By the end of month 2, you will:
Be comfortable talking to clients on the phone about Kong
Have worked with our Account Executive team on your first opportunity
Have shadowed a ton of calls and practiced several role-plays
Started delivering your ramp quota
By the end of month 3, you will:
Know our sales funnel inside and out, and feel confident to add value to our sales org
Show clear delivery of our sales methodologies
Provide insights to both our Sales Development and marketing organizations to help us continue to iterate and improve
Delivered against your ramp quota
Role Overview & Key Responsibilities:
Work with the Sales team to develop inbound and outbound campaigns from idea generation through to qualified call
Develop strong sales and product knowledge.
Interact with IT and business decision-makers via telephone, video, LinkedIn, and email
Update lead and prospect activity in Salesforce to ensure effective lead management
Set qualified introductory meetings for the Sales team
Nurture early phase opportunities for future pipeline potential
Exceed monthly and quarterly opportunity quota
Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business.
Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success
And any additional tasks required by the manager.
What You'll Bring:
1 year or more of strong sales or customer-facing experience.
A self-starter with a track record of hitting and exceeding goals.
A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.
Ability and willingness to learn, react to and share lessons learned across the organisation.
Open to feedback and can apply to your daily workflow.
Outstanding communication skills including both phone and written communication as well as active listening.
An extraordinary character with an incredible drive for success, a high work ethic, curious by nature, and obsessed with smashing sales goals.
Validated time leadership skills and ability to work independently and through coaching.
Desire to work in a driven and fast-paced environment.
Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly.
#LI-SP1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
","descriptionPlain":"Are you ready to unlock intelligence?\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\n\nThe is a hybrid role is based in Sydney.\n\nAbout the Role:\n\nAt Kong, our Sales Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around Kong. Sales Development reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Sales Development program as the best way to turbocharge a long and successful career in sales and view our Sales Development Representatives (SDRs) as the next wave of Account Executives at Kong.\n\nTo aid in this endeavor, we invest heavily in the training and development of our team. This includes a 2-week long sales bootcamp, weekly 1-1 mentorship, and global virtual group trainings. By joining our team, you are making an investment in yourself that will accelerate the rest of your sales career.\n\nOur SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across Kong to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.\n\nBeing an SDR, is often a first step to jump-starting a career in sales. At Kong, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers.\n\nThe SDR leadership team has a true understanding of where each SDR is at in their personal development process, and mentors and enables them to ensure that they have the means and opportunity to be considered for their next role. At Kong, we truly believe that if you want to earn your MBA in sales, this is the place to be. As a leadership team, we spend an exorbitant amount of time working in the trenches with our teams to help them fine hone their business and sales acumen and ramp them to productivity, success, and greater roles.\n\n \n\nWhat You'll Do:\n\nMarket Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!\n\nWhy APIs Matter https://systemsapproach.substack.com/p/why-apis-matter?s=r? APIs have been enabling innovation for decades!\n\nStrong VC team, Series D https://www.crunchbase.com/organization/konghq/company_financials, strong year over year revenue growth!\n\nTechnical Leadership - We are recognized as the leader in innovation in the connectivity space.\n\nMarco, our CTO/co-founder https://www.youtube.com/watch?v=wd-VjsYrPMs- “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021\n\nWe are the leading innovator https://venturebeat.com/2021/05/17/how-the-api-economy-is-powering-digital-transformation/ in the connectivity space!\n\nAmazing Team & Culture - Come be a \"Konger\" and find out what we mean.\n\nGreat Place to Work Certified https://www.greatplacetowork.com/certified-company/7020766 in 2020 & 2021\n\nKong employees exemplify our culture at our 2022 Sales Kickoff https://drive.google.com/file/d/17a8naiP7XQdXF_XnG5FIpCbqZ8SodiuM/view\n\n2022 Forbes Cloud 100 Honoree https://www.businesswire.com/news/home/20220809005784/en/Kong-Inc.-Is-Named-to-the-2022-Forbes-Cloud-100-for-the-Second-Consecutive-Year\n\nBuilding Great Products - Learn why the world's largest companies love our tech!\n\nKong Named a Leader in the 2023 Gartner Magic Quadrant https://konghq.com/press-release/gartner-magic-quadrant-api-management-2023\n\nOver 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API https://github.com/Kong/kong and Kong Insomnia https://github.com/Kong/insomnia!\n\nWhat you'll be doing: Your First 90 Days\n\n - By the end of month 1, you will:\n\n - Have met your new team and had fun playing with some new tools\n\n - Become a part of the wider Kong family\n\n - Have had a successful sales boot camp training\n\n - Have a good understanding of what makes Kong’s product offerings so special\n\n - Understand how our Sales Development, Marketing and Account Executive teams all work together\n\n - By the end of month 2, you will:\n\n - Be comfortable talking to clients on the phone about Kong\n\n - Have worked with our Account Executive team on your first opportunity\n\n - Have shadowed a ton of calls and practiced several role-plays\n\n - Started delivering your ramp quota\n\n - By the end of month 3, you will:\n\n - Know our sales funnel inside and out, and feel confident to add value to our sales org\n\n - Show clear delivery of our sales methodologies\n\n - Provide insights to both our Sales Development and marketing organizations to help us continue to iterate and improve\n\n - Delivered against your ramp quota\n\n - Role Overview & Key Responsibilities:\n\n - Work with the Sales team to develop inbound and outbound campaigns from idea generation through to qualified call\n\n - Develop strong sales and product knowledge.\n\n - Interact with IT and business decision-makers via telephone, video, LinkedIn, and email\n\n - Update lead and prospect activity in Salesforce to ensure effective lead management\n\n - Set qualified introductory meetings for the Sales team\n\n - Nurture early phase opportunities for future pipeline potential\n\n - Exceed monthly and quarterly opportunity quota\n\n - Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business.\n\n - Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success\n\n - And any additional tasks required by the manager.\n \n \n\nWhat You'll Bring:\n\n - 1 year or more of strong sales or customer-facing experience.\n\n - A self-starter with a track record of hitting and exceeding goals.\n\n - A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and a strong desire to win.\n\n - Ability and willingness to learn, react to and share lessons learned across the organisation.\n\n - Open to feedback and can apply to your daily workflow.\n\n - Outstanding communication skills including both phone and written communication as well as active listening.\n\n - An extraordinary character with an incredible drive for success, a high work ethic, curious by nature, and obsessed with smashing sales goals.\n\n - Validated time leadership skills and ability to work independently and through coaching.\n\n - Desire to work in a driven and fast-paced environment.\n\n - Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly.\n\n#LI-SP1\n\n\n\nAbout Kong: \n\nKong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.\n\n","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}}],"apiVersion":"1"}